Customer Service Advisor Widnes, Cheshire Salary: £18,354.32 per annum plus benefits and a great working environment Come and join one of the largest companies in the UK and build a career you can be proud of. In a nutshell We wrote the book (OK, the catalogue) on online shopping and we re in the top three most visited e-commerce websites in the UK. Game-changing? You bet. We re now looking for people like you to join our Call Centre team as part of Argos Financial Services. Through your friendly approach, combined with the know-how from the full training we offer, you ll ensure our customer service is nothing short of excellent. After all, you don t get to be one of the UK s most loved retailers without exceeding customer expectations. This is a permanent full-time role working 35 hours per week. Due to the nature of the role, being flexible between 8am - 6pm Mondays to Saturdays and 8am - 6pm on Sundays is key. Don t worry though, we ll give you 8 weeks notice for upcoming shifts so you can better plan your personal time. You d need to be available to start on 18th July 2022 for training. Are you in? Take a look at the details. Know your shifts You ll need to be flexible during our opening hours of 8am - 6pm Monday to Saturday and 10am to 6pm on Sundays You ll normally receive 8 weeks notice for upcoming shifts What you ll be doing Assisting our customers with their Argos Card requirements, taking ownership of their individual needs and delivering an exceptional customer experience Playing an important part in customer education around My Argos Card digital services Identifying customers who are in vulnerable situations and helping to figure out what steps we can take to support them Being the first point of contact for customer complaints to make sure that they're treated fairly and get the right resolution for them Leading your own personal development and training through regular reviews of performance against business objectives Skills you ll need Call Centre experience is helpful, but not essential. Because you know what beats experience? Being kind. Showing dedication. Going above and beyond for our customers Demonstrate strong communication skills which will enable you to engage in effective conversations and deliver personalised, friendly and efficient customer service Have a passion for problem solving whilst showing empathy to our customers Be adaptable and show that you are able to embrace new ideas Confident in navigating yourself around different systems while also being PC literate The benefits We know that life is bigger than just your job, so here are some lovely benefits we offer on top of your salary and pension plan: 23 days paid holiday per year Discounts on your weekly shop, as well as the not-so-weekly stuff. Buying a laptop or sofa? Enjoy your employee discount in Sainsbury s, Argos and Habitat Love It Scheme - providing colleagues with a range of extra benefits where you can save money on everyday purchases from hundreds of retailers A wide range of development opportunities, such as apprenticeships, qualifications and career progression All of our Contact Centres offer free parking and also have an onsite restaurant that serves hot and cold food People here also love the career opportunities offered as part of the wider Sainsbury s Argos Group, so you ll get a chance to build a career here A little about us & our culture At Argos, technology is not just what we do best - it s also where we see our future growth. That s why we need innovators like you to join the team and drive the next phase of our evolution as one of the nation s favourite retailers. We re a friendly bunch with one simple yet powerful vision: making our customers financial lives easier. And we can t wait to meet you. As this role involves working within a regulated environment, any offer will be subject to satisfactory background checks including criminal record check, credit check, fraud check and employment references. We know that candidates may be put off applying for a job unless they can tick every box. While we can t always accommodate every flexible working request, we do support part-time and job share roles so are happy to be asked how we can work around your availability. So if you are excited about working with us and think you can do much of what we are looking for but aren t sure if you are 100% there yet why not apply and see how it goes? Here we re a proud equal opportunities employer that values diversity at every level of our business. Inclusion and Diversity are fundamental to our culture and values, fostering an innovative, collaborative and fast paced work environment that means we can build a better future for our colleagues and our customers. Everyone is welcome. Want to find out more? Then visit our Diversity & Inclusion page on our Careers site -
City College Norwich
Media, Business and Digital Industries Sessional Lecturer in Vocational Media 340 Sessional hours for the academic year 2022/23 Grade 4/5 £25.98 per hour including holiday pay We are looking for a well-qualified, experienced and inspirational lecturer to join our team to support the delivery of UAL Creative Media Production Technology courses. You will work in our thriving and innovative Media, Business and Digital team developing student's knowledge in the subject area of Media, but also, of transferable skills and employability. In addition, you will work closely with colleagues to ensure that the requirements of the qualifications outlined in the specification is met and you will be able to deliver high quality planned sessions to students which are active and engaging, motivating and will support progress through ongoing feedback in a variety of forms to ensure that students can achieve their full potential. Applicants should be a qualified teacher and hold a degree within the subject area or have significant industry expertise and a desire to undertake further study. Please click here to view the Job Description and Person Specification. Closing date: Thursday 7 th July 2022 Interviews week commencing 11 th July 2022 All newly appointed employees are required to complete an enhanced DBS Check and register with the DBS Update Service. Please note: From 28 November 2020 the government implemented changes to the filtering rules, and we have been instructed that we cannot accept any update service checks on DBS certificates that have been issued before this date. Therefore, a new one must be completed with City College Norwich.
VARIO RECRUITMENT ACCOUNT EXECUTIVE Role overview We are looking to recruit an Account Executive to join our Vario, Flexible Services team in Birmingham, London or Glasgow. The Account Executive will be rewarded with a challenging, varied role at the cutting-edge of change in the legal sector and a chance to be involved in the growth and development of a thriving business. Vario is unique in the legal sector. Now the fifth practice group at Pinsent Masons, Vario Flexible Services is a hub of self-employed lawyers carefully selected not just for their technical expertise but also for their ability to 'fit right in' and add value from day one. Our 'Varios' (as we call them) work on assignment for clients of PM, non-clients of PM and the firm itself. In doing so, they enhance the flexibility and focus of the organisations they join. What is now the Vario Flexible Services offering was founded in February 2013, and since then has gone from strength-to-strength, with supply of high-quality lawyers and legal professionals with demand from clients increasing year on year. We've now reached a stage in our development where we have transitioned from 'start-up' to maturing business, and with an exciting period of further growth planned. We are looking to recruit an Account Executive to support this growth. This is a role within our focused, effective and friendly team. Successful applicants will be rewarded with a challenging, varied role at the cutting-edge of change in the legal sector, and a chance to be involved in the growth and development of a thriving business. Key Responsibilities The Account Executive will complement the work of our Account Managers, who are at the front-line of delivering the Vario service, from cradle-to-grave, interacting with clients and candidates to meet the demand and supply of Varios . The Account Executive is primarily focused on the fulfilment side of the delivery process. This includes candidate and client-facing capabilities, a degree of face-to-face and telephone interaction, as well as a strong sense of personal ownership of each 'Vario' and each new lead. Role requirements Previous experience of working in a legal services environment Previous administration experience to an extremely high standard Understanding of and interest in the changes in the legal sector Strong customer/client relationship interaction Experience of the recruitment and selection process including interviewing, assessment and job offers. What can we offer you? Join a global, innovative and forward thinking firm; A competitive benefits package including 25 days' annual leave and up to 5 additional days towards caring/parental responsibilities. Agile working i.e. the opportunity to work from home, subject to diary commitments; Access to training and development to refresh or enhance your current skillset; We envisage this role being a full time position, however, we are open to considering flexible working arrangements. For any queries or for a copy of the full job description, please contact our in-house recruiter, Bhavika Upton. Please note we only accept CVs that are logged on the Recruitment portal. At Pinsent Masons we value diversity and inclusion. We are committed to creating a better workplace where all our talent can succeed and feel like they belong. We want to attract, retain and develop people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability/ long term condition, sexual orientation, gender identity or expression or any other characteristics protected by local law in the jurisdictions in which we operate.
Community Therapeutic Services
As a Support Worker with Community Therapeutic Services (CTS) would you like to join a friendly team providing high quality care and support for adults with learning disabilities and autism, who may also have mental health needs within our Residential Services? About the role: Throughout a typical day, you'll support our Service Users with everyday tasks from washing and dressing to accessing the community for a specific activity - no single day will be the same! As a Team Leader you will work closely with the Home Manager assisting with the smooth running of the home. You will also provide leadership and support to the staff team by conducting supervisions and appraisals and also act as a role model / mentor Yes, at times it can be difficult, frustrating, and challenging for everyone, but the rewards can be life changing! Benefits - what we can offer you: Support Workers £11.30 - £12.50 per hour Paid induction Access to formal qualifications e.g. Health and Social Care Diplomas 6 weeks paid holiday (_pro rata_) inclusive of Bank holidays Staff referral "Mention Me!" scheme £250.00 per successful referral Enhanced overtime rate (time and a half) EAP (Employee Assistance Programme - 24hr helpline for staff) Pension (NEST) Access to shopping discounts Long service awards Career Progression Do you share our values of: Respect - take time to listen, understand and include difference Caring - support others in a kind and empathetic way Trust - act with honesty and integrity, create an open, transparent and safe place to be Passion - are energetic, and determined to be positive and inspiring to others We are looking for people: Experience of any health, social care or related professions would be beneficial but not necessary as training is provided. Have good communication skills, be positive and patient! Create solutions to overcome challenges and have a can-do attitude. A full driving licence would be advantageous but not essential. An enhanced DBS will be required for all successful candidates at no additional cost _If you want to make real difference to someone s life APPLY NOW _ Job Types: Full-time, Permanent Salary: £11.76-£13.00 per hour Benefits: Casual dress Company pension Referral programme Sick pay Store discounts Schedule: 12 hour shift 8 hour shift Day shift Ability to commute/relocate: Bristol: reliably commute or plan to relocate before starting work (preferred) Experience: Health and Social Care: 1 year (preferred) Licence/Certification: Health and Social Care Diploma L3 (preferred)