One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program Delivery team. The successful candidate will collaborate with global, cross-functional business teams and CS operations to ensure readiness and deliver projects that impact the customer and CS associate experiences. This role requires keen stakeholder management, negotiation, and prioritization skills. To excel, you will use your project or program management experience to advocate for, and improve, the customer experience, using KPIs to make data-driven decisions. You will define, design, and drive a program's vision and roadmap to completion in addition to supporting business team's CS-impacting initiatives. You will be comfortable in a fast-paced multi-tasked environment. You will also be comfortable negotiating with key business partners and teams across multi-functions to gain alignment on program vision, project selection and prioritization, ultimately having responsibility for all aspects of the programs execution. Written communication skills are critical to achieve buy in, and report progress, to leadership teams. Key job responsibilities - Define the strategy and direction for projects and gain consensus and clear alignment at all levels as appropriate. - Interact with cross-disciplinary and cross functional teams like Customer Service Operations, Quality teams, Customer Experience, Capacity Planning, and multiple technical teams to design the project's standard operational procedures, processes and technical requirements. - Define, prioritize and plan projects that need to be implemented to execute on the process and technical requirements. - Schedule, secure resources and manage cross functional teams to deliver to these projects. - Monitor the execution and ensure the delivery of projects in a program is to an appropriate level of quality, ensuring the overall integrity of the request. - Monitor project's overall progress; anticipate risks, resolve issues and initiate corrective action as appropriate. - Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed. - Provide overall stakeholder management and project progress reporting on a regular basis. - Where applicable, manage and oversee third party contributions to the project We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) PREFERRED QUALIFICATIONS - PMP - Experience in driving process improvements - Proven ability to influence change at all levels within an organization - Excellent communicator both verbally and written with an ability to communicate at all levels in the organization (technical, business, executive) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Dec 01, 2023
Full time
Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program Delivery team. The successful candidate will collaborate with global, cross-functional business teams and CS operations to ensure readiness and deliver projects that impact the customer and CS associate experiences. This role requires keen stakeholder management, negotiation, and prioritization skills. To excel, you will use your project or program management experience to advocate for, and improve, the customer experience, using KPIs to make data-driven decisions. You will define, design, and drive a program's vision and roadmap to completion in addition to supporting business team's CS-impacting initiatives. You will be comfortable in a fast-paced multi-tasked environment. You will also be comfortable negotiating with key business partners and teams across multi-functions to gain alignment on program vision, project selection and prioritization, ultimately having responsibility for all aspects of the programs execution. Written communication skills are critical to achieve buy in, and report progress, to leadership teams. Key job responsibilities - Define the strategy and direction for projects and gain consensus and clear alignment at all levels as appropriate. - Interact with cross-disciplinary and cross functional teams like Customer Service Operations, Quality teams, Customer Experience, Capacity Planning, and multiple technical teams to design the project's standard operational procedures, processes and technical requirements. - Define, prioritize and plan projects that need to be implemented to execute on the process and technical requirements. - Schedule, secure resources and manage cross functional teams to deliver to these projects. - Monitor the execution and ensure the delivery of projects in a program is to an appropriate level of quality, ensuring the overall integrity of the request. - Monitor project's overall progress; anticipate risks, resolve issues and initiate corrective action as appropriate. - Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed. - Provide overall stakeholder management and project progress reporting on a regular basis. - Where applicable, manage and oversee third party contributions to the project We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) PREFERRED QUALIFICATIONS - PMP - Experience in driving process improvements - Proven ability to influence change at all levels within an organization - Excellent communicator both verbally and written with an ability to communicate at all levels in the organization (technical, business, executive) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Global Technology Solutions Ltd
Peterborough, Cambridgeshire
We have a great opportunity for fluent Dutch and English Call Logger/ Customer Services/ Service Desk analyst to join a large IT organisation based in Hampton, Peterborough.The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role working 7.5 hrs on a rota basis between the hours of 07:00 - 18.00.This role is an onsite role looking at a contract and a potential perm role in the future. It is an excellent opportunity to join a fantastic organisation looking for career driven people.The ideal candidate will have a worked in an IT services, Customer Services or call centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and ability to learn process driven IT activities will be considered.Immediate starts available.You will be fluent Dutch and English speaking, with strong all round communication skills. This is essential and will be tested during interview.If you are a charismatic Dutch and English-speaking person, looking for a fantastic career opportunity then please apply now!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Dec 01, 2023
Full time
We have a great opportunity for fluent Dutch and English Call Logger/ Customer Services/ Service Desk analyst to join a large IT organisation based in Hampton, Peterborough.The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role working 7.5 hrs on a rota basis between the hours of 07:00 - 18.00.This role is an onsite role looking at a contract and a potential perm role in the future. It is an excellent opportunity to join a fantastic organisation looking for career driven people.The ideal candidate will have a worked in an IT services, Customer Services or call centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and ability to learn process driven IT activities will be considered.Immediate starts available.You will be fluent Dutch and English speaking, with strong all round communication skills. This is essential and will be tested during interview.If you are a charismatic Dutch and English-speaking person, looking for a fantastic career opportunity then please apply now!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
SF Recruitment are currently recruiting for a complaints handler for a growing business based in Hinckley. As the Complaints handler you will be the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast focused solutions. Your key responsibilities will include - To be the key person for receiving member complaints and retention opportunities - To be the key person for responding to all online reviews for the business - To ensure that all member service issues whether verbal or written are acknowledged in line with the complaints procedure - To ensure that all online reviews are dealt with efficiently and professionally to a high standard - To escalate any negative online reviews through the correct channels of the complaints process - To ensure that all member service issues are thoroughly investigated through discussion with the member and appropriate internal staff - To ensure that all member service issues are resolved in a timely manner and at all times focused on member resolution and retention - To understand all member databases and systems in order to adequately investigate and respond to the member - Accountability for obtaining a prompt response to member queries, service issues and requests to cancel In return you will work office hours Monday-Friday and be offered a salary of £24,000. If you feel you have the right skills for this role please apply today or contact me directly on (url removed)
Dec 01, 2023
Full time
SF Recruitment are currently recruiting for a complaints handler for a growing business based in Hinckley. As the Complaints handler you will be the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast focused solutions. Your key responsibilities will include - To be the key person for receiving member complaints and retention opportunities - To be the key person for responding to all online reviews for the business - To ensure that all member service issues whether verbal or written are acknowledged in line with the complaints procedure - To ensure that all online reviews are dealt with efficiently and professionally to a high standard - To escalate any negative online reviews through the correct channels of the complaints process - To ensure that all member service issues are thoroughly investigated through discussion with the member and appropriate internal staff - To ensure that all member service issues are resolved in a timely manner and at all times focused on member resolution and retention - To understand all member databases and systems in order to adequately investigate and respond to the member - Accountability for obtaining a prompt response to member queries, service issues and requests to cancel In return you will work office hours Monday-Friday and be offered a salary of £24,000. If you feel you have the right skills for this role please apply today or contact me directly on (url removed)
Location : South Molton Discipline : Care and Support Job type: Permanent Salary: £30,000 per annum Expiry date: 22 Dec :59 Working Hours: Part time - 20 hours per week Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible? As a Deputy Service Manager at Hft youll be supportin click apply for full job details
Dec 01, 2023
Full time
Location : South Molton Discipline : Care and Support Job type: Permanent Salary: £30,000 per annum Expiry date: 22 Dec :59 Working Hours: Part time - 20 hours per week Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible? As a Deputy Service Manager at Hft youll be supportin click apply for full job details
Brook Street (UK) Limited is working on behalf of our client in Coleraine who is looking for a new Full Time Parts Advisor Key Duties & Responsibilities Fulfilling enquiries and orders from retail customers and our own workshop via telephone, face to face, e-mail etc. Proactive selling and up selling of parts to existing and new customers, relationship building with customers Maintaining an effi click apply for full job details
Dec 01, 2023
Full time
Brook Street (UK) Limited is working on behalf of our client in Coleraine who is looking for a new Full Time Parts Advisor Key Duties & Responsibilities Fulfilling enquiries and orders from retail customers and our own workshop via telephone, face to face, e-mail etc. Proactive selling and up selling of parts to existing and new customers, relationship building with customers Maintaining an effi click apply for full job details
Mercedes Benz Customer Experience Expert £28,000 + OTB £32,020 + Employee Benefits 45 hours a Week Benefits At Inchcape, we are all about rewarding hard work, thats why we offer abenefits package with great perks from vehicle discounts to mental healthsupport and much more Family Friendly - Enhanced familyfriendly policies, givingyou more time tospend with your family Annual leave - A minimum of 33 days a click apply for full job details
Dec 01, 2023
Full time
Mercedes Benz Customer Experience Expert £28,000 + OTB £32,020 + Employee Benefits 45 hours a Week Benefits At Inchcape, we are all about rewarding hard work, thats why we offer abenefits package with great perks from vehicle discounts to mental healthsupport and much more Family Friendly - Enhanced familyfriendly policies, givingyou more time tospend with your family Annual leave - A minimum of 33 days a click apply for full job details
Porsche Centre Leicester have a rare and amazing opportunity for a part time but pivotal role in a fast paced business covering Health & Safety along with other business support functions such as organising maintenance contractors, this may also include Host cover at lunchtimes. As with any business, the primary function is to provide our colleagues a safe working environment and of course for our customers. This will be working closely with our Head of Business and the Management team along with Sytner Head office ensuring we remain fully compliant in all areas of the business. This means the ideal candidate will be a self starter, highly organised with excellent communication skills as we have a growing team including opening a second workshop on site. The current hours of work are between 9.30am and 2.30pm however we can be flexible around the start and finish time if needed. Previous experience is preferable however not necessary as full training and support will be given. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Dec 01, 2023
Full time
Porsche Centre Leicester have a rare and amazing opportunity for a part time but pivotal role in a fast paced business covering Health & Safety along with other business support functions such as organising maintenance contractors, this may also include Host cover at lunchtimes. As with any business, the primary function is to provide our colleagues a safe working environment and of course for our customers. This will be working closely with our Head of Business and the Management team along with Sytner Head office ensuring we remain fully compliant in all areas of the business. This means the ideal candidate will be a self starter, highly organised with excellent communication skills as we have a growing team including opening a second workshop on site. The current hours of work are between 9.30am and 2.30pm however we can be flexible around the start and finish time if needed. Previous experience is preferable however not necessary as full training and support will be given. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Barista Apprenticeship Remit are delighted to be recruiting on behalf of Starbucks for people to join their team as a Barista. You will undertake a Hospitality Team Member Level 2 apprenticeship. This is a fantastic opportunity to become a Starbucks partner, contributing to their success by providing legendary customer service to all customers. This job creates the Starbucks Experience for customers by providing them with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Your duties will include: Providing quality beverages and food products for all customers by adhering to all recipe and presentation standards Follow health, safety and sanitation guidelines for all products Handle cash and other payment transactions safely and securely Assist with training new partners by reinforcing successful performance and encouragement as needed Contribute to a positive team environment There are lots of benefits to being a Starbuck partner, including a free bag of coffee each week and discounts on food during working hours. Personal Qualities: Able to work under pressure and remain calm Willing to learn Happy to work flexible hours on a regular basis Skills Required: You will be a great team player with the ability to work at speed and under pressure. You will need to be passionate about the Starbucks brand and capable of delivering great customer service. Future Prospects: There are plenty of opportunities for progression within Starbucks. They provide great opportunities for partners looking for long term development and these apprenticeships are genuine career opportunities. Training to be Provided: Depending on your role within the department, you may specialise in a particular area, but the skills you learn on this apprenticeship will allow you to work across all different areas which you may be required to support during busy periods. You will develop your knowledge of the industry and gain the skills that will ensure your customers feel well looked after and have a great experience. You will have excellent communication skills and will learn techniques on how to deal with a variety of people in a professional, polite and friendly manner. Following completion of this apprenticeship there may be opportunities for career progression and further study at a higher level. As a result, you will receive the following qualification: Functional Skills in English & maths Level 1 and upskill to Level 2. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Dec 01, 2023
Full time
Barista Apprenticeship Remit are delighted to be recruiting on behalf of Starbucks for people to join their team as a Barista. You will undertake a Hospitality Team Member Level 2 apprenticeship. This is a fantastic opportunity to become a Starbucks partner, contributing to their success by providing legendary customer service to all customers. This job creates the Starbucks Experience for customers by providing them with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Your duties will include: Providing quality beverages and food products for all customers by adhering to all recipe and presentation standards Follow health, safety and sanitation guidelines for all products Handle cash and other payment transactions safely and securely Assist with training new partners by reinforcing successful performance and encouragement as needed Contribute to a positive team environment There are lots of benefits to being a Starbuck partner, including a free bag of coffee each week and discounts on food during working hours. Personal Qualities: Able to work under pressure and remain calm Willing to learn Happy to work flexible hours on a regular basis Skills Required: You will be a great team player with the ability to work at speed and under pressure. You will need to be passionate about the Starbucks brand and capable of delivering great customer service. Future Prospects: There are plenty of opportunities for progression within Starbucks. They provide great opportunities for partners looking for long term development and these apprenticeships are genuine career opportunities. Training to be Provided: Depending on your role within the department, you may specialise in a particular area, but the skills you learn on this apprenticeship will allow you to work across all different areas which you may be required to support during busy periods. You will develop your knowledge of the industry and gain the skills that will ensure your customers feel well looked after and have a great experience. You will have excellent communication skills and will learn techniques on how to deal with a variety of people in a professional, polite and friendly manner. Following completion of this apprenticeship there may be opportunities for career progression and further study at a higher level. As a result, you will receive the following qualification: Functional Skills in English & maths Level 1 and upskill to Level 2. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Are you looking to work in a global business? Are you customer service focused, able to prioritise and work under pressure? Please read on for further details of an exciting role based in Manor Royal, Crawley. Job Description: Acting as the focal point for maintenance requests received from contracted customers, ensuring these demands are raised in a timely manner, sources of supply are identified and to arrange shipment in accordance with the contractual service level Highlight any potential shortfalls and identifying and agreeing suitable solutions with suppliers and customers Have an awareness and be able to assist with our customers daily operational demands process, alongside the fulfilment of customer requests in accordance with the contractual service level Assist with any customer backlogs either system or operational, ensuring customer delays are kept to a minimum whilst maintaining excellent communication with the customer, informing of potential alternative solutions & disruptions of supply Provide 360 feedback to the Operations Specialist Team Leader where future improvements and changes to our procedures will enhance the operation. Positioned within the International Operations Centre (IOC) as part of the Operations Specialist Team; you will be responsible for fulfilling operational demands from our customers while working with the Operations Specialist Team Leader and peers to ensure the group are delivering operational performance in accordance with contracted targets (KPIs) and obligations. Benefits: Additional leave Company pension On-site parking Private dental insurance Private medical insurance Sick pay Bonus Scheme Working Hours: 4on, 4 off working pattern covering the hours of 7am to 7pm. Your shift pattern will consist of 2 day shifts 7am to 5pm and two evening shifts consisting of 7pm to 7am. Apply online now if this sounds like the next role for you. This role would suit someone who has worked previously in aviation, manufacturing, engineering, automobile.
Dec 01, 2023
Full time
Are you looking to work in a global business? Are you customer service focused, able to prioritise and work under pressure? Please read on for further details of an exciting role based in Manor Royal, Crawley. Job Description: Acting as the focal point for maintenance requests received from contracted customers, ensuring these demands are raised in a timely manner, sources of supply are identified and to arrange shipment in accordance with the contractual service level Highlight any potential shortfalls and identifying and agreeing suitable solutions with suppliers and customers Have an awareness and be able to assist with our customers daily operational demands process, alongside the fulfilment of customer requests in accordance with the contractual service level Assist with any customer backlogs either system or operational, ensuring customer delays are kept to a minimum whilst maintaining excellent communication with the customer, informing of potential alternative solutions & disruptions of supply Provide 360 feedback to the Operations Specialist Team Leader where future improvements and changes to our procedures will enhance the operation. Positioned within the International Operations Centre (IOC) as part of the Operations Specialist Team; you will be responsible for fulfilling operational demands from our customers while working with the Operations Specialist Team Leader and peers to ensure the group are delivering operational performance in accordance with contracted targets (KPIs) and obligations. Benefits: Additional leave Company pension On-site parking Private dental insurance Private medical insurance Sick pay Bonus Scheme Working Hours: 4on, 4 off working pattern covering the hours of 7am to 7pm. Your shift pattern will consist of 2 day shifts 7am to 5pm and two evening shifts consisting of 7pm to 7am. Apply online now if this sounds like the next role for you. This role would suit someone who has worked previously in aviation, manufacturing, engineering, automobile.
Job title: Customer Service & Sales Advisors (German Speaking) Salary: £24,300 per annum Location: Newport Hours: 37.5 per week Hybrid working Job description: To answer customer service queries and record insurance information from customers, insurance brokers and insurance companies To manage incoming call volumes/enquiries within agreed time scales as set out within the 'Best Practice' document click apply for full job details
Dec 01, 2023
Full time
Job title: Customer Service & Sales Advisors (German Speaking) Salary: £24,300 per annum Location: Newport Hours: 37.5 per week Hybrid working Job description: To answer customer service queries and record insurance information from customers, insurance brokers and insurance companies To manage incoming call volumes/enquiries within agreed time scales as set out within the 'Best Practice' document click apply for full job details
What is the Role? At SSE Airtricity we're focused on being an outstanding place to work. This enables our staff to deliver great service to our customers, who are our top priority. Due to continued growth, we're currently recruiting for enthusiastic Inbound Advisors to join our Home Energy team. Our contact centre is open from 08:00 - 20:00, Monday to Friday, so there's no weekend work at all! Our blended model of working from home with limited in-office time provides our colleagues with the flexibility and support to succeed in and enjoy this role. You'll be in a vibrant working atmosphere with friendly colleagues and caring, helpful leadership to support you in your development. Additionally, our modern office in Belfast city centre is close to shops, restaurants, and a major public transport hub. As part of our Home Energy team, you'll work on a range of different campaigns to help domestic energy customers switch to and stay with SSE Airtricity. In this role you will: - Answer service only inbound customer calls - Help customers through the energy switching process and help to retain existing customers - Meet KPI objectives which include switching and retentions as well as other operational targets such as system input and reporting - Support SSE Airtricity's ambition to provide customers with a warm, friendly and supportive experience that meets all regulatory guidelines and internal compliance procedures - Understand our competitors pricing and activity, share market and competitor learnings with your team so that we are constantly learning and improving the experience for our customers What do I need? To be considered for this role, we would love you to have: - A committed and friendly nature - keen to learn and work in a competitive, supportive and fun environment - The ability to work independently, with initiative, delivering against assigned objectives - Strong interpersonal and communication skills - enjoy working in a great team and helping customers understand the benefits of SSE Airtricity - The ability to work on computer systems in a process-driven environment About our Business SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. At SSE Airtricity we believe in making energy better. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis. Guidant Global is acting as an Employment Business in relation to this vacancy.
Dec 01, 2023
Seasonal
What is the Role? At SSE Airtricity we're focused on being an outstanding place to work. This enables our staff to deliver great service to our customers, who are our top priority. Due to continued growth, we're currently recruiting for enthusiastic Inbound Advisors to join our Home Energy team. Our contact centre is open from 08:00 - 20:00, Monday to Friday, so there's no weekend work at all! Our blended model of working from home with limited in-office time provides our colleagues with the flexibility and support to succeed in and enjoy this role. You'll be in a vibrant working atmosphere with friendly colleagues and caring, helpful leadership to support you in your development. Additionally, our modern office in Belfast city centre is close to shops, restaurants, and a major public transport hub. As part of our Home Energy team, you'll work on a range of different campaigns to help domestic energy customers switch to and stay with SSE Airtricity. In this role you will: - Answer service only inbound customer calls - Help customers through the energy switching process and help to retain existing customers - Meet KPI objectives which include switching and retentions as well as other operational targets such as system input and reporting - Support SSE Airtricity's ambition to provide customers with a warm, friendly and supportive experience that meets all regulatory guidelines and internal compliance procedures - Understand our competitors pricing and activity, share market and competitor learnings with your team so that we are constantly learning and improving the experience for our customers What do I need? To be considered for this role, we would love you to have: - A committed and friendly nature - keen to learn and work in a competitive, supportive and fun environment - The ability to work independently, with initiative, delivering against assigned objectives - Strong interpersonal and communication skills - enjoy working in a great team and helping customers understand the benefits of SSE Airtricity - The ability to work on computer systems in a process-driven environment About our Business SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. At SSE Airtricity we believe in making energy better. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis. Guidant Global is acting as an Employment Business in relation to this vacancy.
Mercedes Benz Customer Experience Expert £28,000 + OTB £32,020 + Employee Benefits 45 hours a Week Benefits At Inchcape, we are all about rewarding hard work, thats why we offer abenefits package with great perks from vehicle discounts to mental healthsupport and much more Family Friendly - Enhanced familyfriendly policies, givingyou more time tospend with your family Annual leave - A minimum of 33 days a click apply for full job details
Dec 01, 2023
Contractor
Mercedes Benz Customer Experience Expert £28,000 + OTB £32,020 + Employee Benefits 45 hours a Week Benefits At Inchcape, we are all about rewarding hard work, thats why we offer abenefits package with great perks from vehicle discounts to mental healthsupport and much more Family Friendly - Enhanced familyfriendly policies, givingyou more time tospend with your family Annual leave - A minimum of 33 days a click apply for full job details
Mercedes Benz Customer Experience Team Leader £34,000 + OTB £44,000 + Car + Employee Benefits 45 hours a Week Benefits At Inchcape, we are all about rewarding hard work, thats why we offer abenefits package with great perks from vehicle discounts to mental healthsupport and much more Family Friendly - Enhanced familyfriendly policies, givingyou more time tospend with your family Company Car one of our fa click apply for full job details
Dec 01, 2023
Full time
Mercedes Benz Customer Experience Team Leader £34,000 + OTB £44,000 + Car + Employee Benefits 45 hours a Week Benefits At Inchcape, we are all about rewarding hard work, thats why we offer abenefits package with great perks from vehicle discounts to mental healthsupport and much more Family Friendly - Enhanced familyfriendly policies, givingyou more time tospend with your family Company Car one of our fa click apply for full job details
Were on the lookout for a Customer Services Training Manager to join our Customer Service Centre on a 12 month FTC basis. At Nucleus we aim to be the UKs best loved retirement wealth platform, and our customer service plays a vital part in this. This role will work to ensure that we have the right level of training this will ensure our customers are always receiving the same consistently exception click apply for full job details
Dec 01, 2023
Contractor
Were on the lookout for a Customer Services Training Manager to join our Customer Service Centre on a 12 month FTC basis. At Nucleus we aim to be the UKs best loved retirement wealth platform, and our customer service plays a vital part in this. This role will work to ensure that we have the right level of training this will ensure our customers are always receiving the same consistently exception click apply for full job details
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
Dec 01, 2023
Full time
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
Dec 01, 2023
Full time
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
Dec 01, 2023
Full time
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
JOB INTRODUCTION As a Customer Advisor we want you to use your natural curiosity to get to know all about our customers and their home décor projects. Fast forward your retail career with the best in the business. We are stronger together. Join us and become one of the Proud faces of Carpetright . As a Customer Advisor - your day might look like this: Meeting and greeting customers Using your on-point product knowledge and expertise help our customers choose the right products for their needs. All done in a way that delights them and gives you a great sense of pride Helping customers chose products and offer the best advice to them Being a Carpetright ambassador, product expert and having a passion for guiding customers through their home décor projects The benefits we will give you: We are a family friendly business that is passionate about rewarding and recognising our people. We also offer a wide range of other benefits such as; Unrivalled market leading training to set you up in your new career here at Carpetright, as well as the ability to progress your career Competitive pay with uncapped commission Generous product discounts and other varied discounts through our Proud Perks portal Access to a digital GP Healthcare cash plan and eye care contribution Wellbeing initiatives and resources Pay day advances and a holiday trading scheme Cycle to Work scheme Life Assurance (up to 4 x base salary) Pension scheme As a Customer Advisor we hope you'll bring: Confidence and ambition A passion for customers and delivering an exceptional experience A 'best in the business' expert approach, we want you to know our products and services inside out, but don't worry we will give you all the training and support you will need to succeed Bags of enthusiasm to drive our business forward and personally succeed Your own uniqueness and an ability to build rapport quickly Why Chose Carpetright: Online and in-stores across the country, our experts are bringing customers' dreams to life. To continue being the best at what we do, we need the very best people. The big dreamers, go-getters and team players who thrive in fast-paced, high-energy environments. With over 30 years at the forefront of an ever-evolving industry, we're always looking for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning. Join us on our mission to deliver the best, and in return we'll give you all the support and training you need to learn new skills, take on more responsibility and become the very best at what you do. Proud to be creating beautiful homes, proud to be driving the customer journey in the fast lane, and proud to be one of us. Ready for that next step? Browse our latest opportunities and discover how you can become one of the proud faces of Carpetright. Growth. Opportunity. Development
Dec 01, 2023
Full time
JOB INTRODUCTION As a Customer Advisor we want you to use your natural curiosity to get to know all about our customers and their home décor projects. Fast forward your retail career with the best in the business. We are stronger together. Join us and become one of the Proud faces of Carpetright . As a Customer Advisor - your day might look like this: Meeting and greeting customers Using your on-point product knowledge and expertise help our customers choose the right products for their needs. All done in a way that delights them and gives you a great sense of pride Helping customers chose products and offer the best advice to them Being a Carpetright ambassador, product expert and having a passion for guiding customers through their home décor projects The benefits we will give you: We are a family friendly business that is passionate about rewarding and recognising our people. We also offer a wide range of other benefits such as; Unrivalled market leading training to set you up in your new career here at Carpetright, as well as the ability to progress your career Competitive pay with uncapped commission Generous product discounts and other varied discounts through our Proud Perks portal Access to a digital GP Healthcare cash plan and eye care contribution Wellbeing initiatives and resources Pay day advances and a holiday trading scheme Cycle to Work scheme Life Assurance (up to 4 x base salary) Pension scheme As a Customer Advisor we hope you'll bring: Confidence and ambition A passion for customers and delivering an exceptional experience A 'best in the business' expert approach, we want you to know our products and services inside out, but don't worry we will give you all the training and support you will need to succeed Bags of enthusiasm to drive our business forward and personally succeed Your own uniqueness and an ability to build rapport quickly Why Chose Carpetright: Online and in-stores across the country, our experts are bringing customers' dreams to life. To continue being the best at what we do, we need the very best people. The big dreamers, go-getters and team players who thrive in fast-paced, high-energy environments. With over 30 years at the forefront of an ever-evolving industry, we're always looking for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning. Join us on our mission to deliver the best, and in return we'll give you all the support and training you need to learn new skills, take on more responsibility and become the very best at what you do. Proud to be creating beautiful homes, proud to be driving the customer journey in the fast lane, and proud to be one of us. Ready for that next step? Browse our latest opportunities and discover how you can become one of the proud faces of Carpetright. Growth. Opportunity. Development
Supervisor Outside London: Supervisor - £11.20 per hour regardless of age London: Supervisor - £12.25 per hour regardless of age From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our part-time and full-time supervisors, as well as flexible and part time contracts to suit you! Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Free bag of coffee each week Headspace subscription Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) Starbucks Global Academy (Our online learning platform to help grow your coffee knowledge continuously develop yourself) Apprenticeship schemes to kick off your career with Starbucks Stock options for all employees (own part of Starbucks!) Employee discounts on food, beverages, and merchandise A free 24/7 Employee Assistance Programme available to you and your family 28 days holiday a year (including Bank Holidays) Recognition schemes and monetary awards for long service, WOWing customers, and your fellow Partners Great long-term career opportunities in store and in support center roles Life Assurance Join us and inspire with every cup! At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! The Role As a Starbucks shift supervisor , you'll be a role model of the store operations standards that define our Starbucks Experience. You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike. At Starbucks, our store teams are dedicated to making a difference in their local communities through charity fundraising and sustainability initiatives. You'd make a great shift supervisor if you: Take initiative and act as a role model to others. Enjoy working as a team and motivating others. Understand how to create a great customer service experience. Have a focus on quality and take pride in your work. Are confident in leading, deploying, and guiding others. Are open to learning new things (especially the latest beverage recipe!) Are experienced with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills. Don't worry if you don't know your latte to your espresso; we will provide you with full training and support and you will be welcomed into a team who will be encouraging and motivating you to succeed. Do you want to be the proud owner of a Green Apron? If the answer is yes, click now to Apply. You will shortly be directed to our Careers website where you can find your nearest store and complete your application! Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Dec 01, 2023
Full time
Supervisor Outside London: Supervisor - £11.20 per hour regardless of age London: Supervisor - £12.25 per hour regardless of age From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our part-time and full-time supervisors, as well as flexible and part time contracts to suit you! Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Free bag of coffee each week Headspace subscription Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) Starbucks Global Academy (Our online learning platform to help grow your coffee knowledge continuously develop yourself) Apprenticeship schemes to kick off your career with Starbucks Stock options for all employees (own part of Starbucks!) Employee discounts on food, beverages, and merchandise A free 24/7 Employee Assistance Programme available to you and your family 28 days holiday a year (including Bank Holidays) Recognition schemes and monetary awards for long service, WOWing customers, and your fellow Partners Great long-term career opportunities in store and in support center roles Life Assurance Join us and inspire with every cup! At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! The Role As a Starbucks shift supervisor , you'll be a role model of the store operations standards that define our Starbucks Experience. You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike. At Starbucks, our store teams are dedicated to making a difference in their local communities through charity fundraising and sustainability initiatives. You'd make a great shift supervisor if you: Take initiative and act as a role model to others. Enjoy working as a team and motivating others. Understand how to create a great customer service experience. Have a focus on quality and take pride in your work. Are confident in leading, deploying, and guiding others. Are open to learning new things (especially the latest beverage recipe!) Are experienced with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills. Don't worry if you don't know your latte to your espresso; we will provide you with full training and support and you will be welcomed into a team who will be encouraging and motivating you to succeed. Do you want to be the proud owner of a Green Apron? If the answer is yes, click now to Apply. You will shortly be directed to our Careers website where you can find your nearest store and complete your application! Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Customer Service Specialist Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced, innovative environment? Look no further! We are seeking talented individuals like you to join our dynamic team as Customer Services Experts at our prestigious FinTech company! Current or recent Customer Service experience with a passion for providing top-tier customer service & support Background in asset finance or related financial services is advantageous Basic salary £25k - £27k DOE + competitive salary and benefits package Chester - office based role Customer Service, Customer Support, FinTech, Financial Services, Banking, Lending, Regulatory Policies, Asset Finance Customer Service Specialist Overview: Play a pivotal role in ensuring a seamless experience for our clients Manage the onboarding process for new asset finance clients Act as the primary point of contact for customer inquiries and provide exemplary customer service Collaborate with internal teams to ensure smooth and efficient processes Maintain accurate records and documentation related to customer interactions Undertake personal identity checks, plus Fraud and PEP checks where appropriate Undertake business credit and verification checks Customer Service Specialist Benefits: Be part of a forward-thinking FinTech company driving innovation in finance Competitive salary and benefits package Opportunity for professional growth and development Collaborative and inclusive work culture in our Chester office Customer Service Specialist Requirements: Exceptional customer service skills with a strong focus on client satisfaction Previous experience in asset finance or a related financial services field is advantageous Excellent communication and interpersonal abilities Detail-oriented with strong organizational skills Ability to thrive in a fast-paced, dynamic environment Ready to embark on an exciting career journey with a leading FinTech company? Apply now and become a valued member of our customer services team. Together, let's shape the future of financial services and make a difference in people's lives! W hat happens next? Please either apply by clicking online or emailing me directly to . For further information please call me on or . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me or connect with me on LinkedIn. I look forward to hearing from you.
Dec 01, 2023
Full time
Customer Service Specialist Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced, innovative environment? Look no further! We are seeking talented individuals like you to join our dynamic team as Customer Services Experts at our prestigious FinTech company! Current or recent Customer Service experience with a passion for providing top-tier customer service & support Background in asset finance or related financial services is advantageous Basic salary £25k - £27k DOE + competitive salary and benefits package Chester - office based role Customer Service, Customer Support, FinTech, Financial Services, Banking, Lending, Regulatory Policies, Asset Finance Customer Service Specialist Overview: Play a pivotal role in ensuring a seamless experience for our clients Manage the onboarding process for new asset finance clients Act as the primary point of contact for customer inquiries and provide exemplary customer service Collaborate with internal teams to ensure smooth and efficient processes Maintain accurate records and documentation related to customer interactions Undertake personal identity checks, plus Fraud and PEP checks where appropriate Undertake business credit and verification checks Customer Service Specialist Benefits: Be part of a forward-thinking FinTech company driving innovation in finance Competitive salary and benefits package Opportunity for professional growth and development Collaborative and inclusive work culture in our Chester office Customer Service Specialist Requirements: Exceptional customer service skills with a strong focus on client satisfaction Previous experience in asset finance or a related financial services field is advantageous Excellent communication and interpersonal abilities Detail-oriented with strong organizational skills Ability to thrive in a fast-paced, dynamic environment Ready to embark on an exciting career journey with a leading FinTech company? Apply now and become a valued member of our customer services team. Together, let's shape the future of financial services and make a difference in people's lives! W hat happens next? Please either apply by clicking online or emailing me directly to . For further information please call me on or . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me or connect with me on LinkedIn. I look forward to hearing from you.
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
Dec 01, 2023
Full time
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
We are currently recruiting for a French Customer Service Co-ordinator to join our Sheffield based client working within their busy customer service team to cover maternity on a 12 month fixed term contract. Location: Sheffield , hybrid working available Working Hours: 8:30AM - 4.30pm Monday to Thursday and 8.30am - 3.30pm on a Friday! Salary - 24k - 26k (depending on experience) 12 month fixed term contract The French Customer Service Co-ordinator is responsible for looking after customers and dealing with queries, processing orders and credit notes and working closely with the sales team and customers to ensure high levels of service. You will work with different departments such as the warehouse, transport and production planning. You will be responsible for delivering excellent service to customers both via the phone and email. This is an extremely varied role where you will need to demonstrate excellent communication skills, internally and externally. You must also have a passion for delivering exceptional support by working as a real team player within all functions of the business. Fluent French and English is essential for this role. SKILL REQUIREMENTS: Previous experience of working in a busy customer service role Excellent verbal and written communication skills are required. High attention to detail and the ability to work unsupervised and within a team. Energetic, friendly, motivating personality a must Fluent French & English is essential. Ability to build customer relationships. Good IT skills are also essential as you will be using the in-house database.
Dec 01, 2023
Contractor
We are currently recruiting for a French Customer Service Co-ordinator to join our Sheffield based client working within their busy customer service team to cover maternity on a 12 month fixed term contract. Location: Sheffield , hybrid working available Working Hours: 8:30AM - 4.30pm Monday to Thursday and 8.30am - 3.30pm on a Friday! Salary - 24k - 26k (depending on experience) 12 month fixed term contract The French Customer Service Co-ordinator is responsible for looking after customers and dealing with queries, processing orders and credit notes and working closely with the sales team and customers to ensure high levels of service. You will work with different departments such as the warehouse, transport and production planning. You will be responsible for delivering excellent service to customers both via the phone and email. This is an extremely varied role where you will need to demonstrate excellent communication skills, internally and externally. You must also have a passion for delivering exceptional support by working as a real team player within all functions of the business. Fluent French and English is essential for this role. SKILL REQUIREMENTS: Previous experience of working in a busy customer service role Excellent verbal and written communication skills are required. High attention to detail and the ability to work unsupervised and within a team. Energetic, friendly, motivating personality a must Fluent French & English is essential. Ability to build customer relationships. Good IT skills are also essential as you will be using the in-house database.
Customer Support and Services Engineer - Graduate Programme MBDA is a leading defence organisation that is proud to support our Armed Forces in protecting our nations. We collaborate with governments to achieve a shared goal of defending our freedom. Salary: £30,000 plus a £3000 joining bonus. Closing date for this role is midnight on Monday 22nd January. What we can offer you: 2 year programme starting September 2024 Company bonus and twice yearly salary reviews Pension of maximum total (employer and employee) contribution of up to 14% 25 days annual leave (plus holiday purchase) and up to 15 days flexi leave Fantastic site facilities, including subsidised meals and free car parking Excellent career progression and development opportunities Flexible working Hybrid working pattern: Typically our teams work onsite 2 days per week, working from home for the remainder of the week. We have a flexible approach to where we work so it is possible to work onsite more frequently. The Opportunity Customer Support and Services (CSS) is the MBDA customer facing organisation working with the Royal Navy, Army and Royal Air Force (RAF). We make sure our products are ready for action when they are required! We have overall responsibility for the definition, development and delivery of support and service packages for all MBDA products, with the aim of continually being able to meet our customers' requirements. Within this department you'll see work right the way from concept phase through to disposal of a product - you'll even have opportunity to influence the design of what we produce to ensure it is supportable through its life! Our Customers are incredibly important to us and you will be on hand to ensure that their requirements are met and the reputation of MBDA continues to prosper. The diverse nature of CSS means that there is the opportunity to work in very different roles and gain a broad understanding of the company, its products and our customers. Design and developing the support solution Investigate and resolve customer raised problem reports Delivering specific engineering tasks Running equipment workshops with Royal Navy, Army and RAF Users, Develop Technical publications and training Assist in repairs which could be on-ship, at Customer premises or back at MBDA, there are plenty of chances to get out of the office and hands-on with equipment! You'll complete 3 x 6-month placements in areas of CSS; Supportability engineering - work in a development team on a new product. Support engineering - work on a product currently in-Service with a Customer Support Services - work with the Field Support & Training/Technical Publications/Supply teams. A final placement can be in a department external to CSS; Engineering, Business or even external to MBDA, e.g. a secondment to the Ministry of Defence, a sub-contractor or even a defence think tank. What we're looking for from you Degree qualified in any Engineering discipline (minimum 2.2). Our Business We value new perspectives, collaboration, and diversity. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. We encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. Please Note: MBDA UK Limited requires all employees to achieve the required medical and national security clearance for their role. Applicants must have the right to work in the UK. Further restrictions and/or limitations relating to nationality and/or rights to work may also apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. Due to the nature of our business, this particular vacancy requires the applicant as a minimum to be a British Citizen or a Dual UK national with British citizenship and capable of achieving the clearance levels mentioned above.
Dec 01, 2023
Full time
Customer Support and Services Engineer - Graduate Programme MBDA is a leading defence organisation that is proud to support our Armed Forces in protecting our nations. We collaborate with governments to achieve a shared goal of defending our freedom. Salary: £30,000 plus a £3000 joining bonus. Closing date for this role is midnight on Monday 22nd January. What we can offer you: 2 year programme starting September 2024 Company bonus and twice yearly salary reviews Pension of maximum total (employer and employee) contribution of up to 14% 25 days annual leave (plus holiday purchase) and up to 15 days flexi leave Fantastic site facilities, including subsidised meals and free car parking Excellent career progression and development opportunities Flexible working Hybrid working pattern: Typically our teams work onsite 2 days per week, working from home for the remainder of the week. We have a flexible approach to where we work so it is possible to work onsite more frequently. The Opportunity Customer Support and Services (CSS) is the MBDA customer facing organisation working with the Royal Navy, Army and Royal Air Force (RAF). We make sure our products are ready for action when they are required! We have overall responsibility for the definition, development and delivery of support and service packages for all MBDA products, with the aim of continually being able to meet our customers' requirements. Within this department you'll see work right the way from concept phase through to disposal of a product - you'll even have opportunity to influence the design of what we produce to ensure it is supportable through its life! Our Customers are incredibly important to us and you will be on hand to ensure that their requirements are met and the reputation of MBDA continues to prosper. The diverse nature of CSS means that there is the opportunity to work in very different roles and gain a broad understanding of the company, its products and our customers. Design and developing the support solution Investigate and resolve customer raised problem reports Delivering specific engineering tasks Running equipment workshops with Royal Navy, Army and RAF Users, Develop Technical publications and training Assist in repairs which could be on-ship, at Customer premises or back at MBDA, there are plenty of chances to get out of the office and hands-on with equipment! You'll complete 3 x 6-month placements in areas of CSS; Supportability engineering - work in a development team on a new product. Support engineering - work on a product currently in-Service with a Customer Support Services - work with the Field Support & Training/Technical Publications/Supply teams. A final placement can be in a department external to CSS; Engineering, Business or even external to MBDA, e.g. a secondment to the Ministry of Defence, a sub-contractor or even a defence think tank. What we're looking for from you Degree qualified in any Engineering discipline (minimum 2.2). Our Business We value new perspectives, collaboration, and diversity. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. We encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. Please Note: MBDA UK Limited requires all employees to achieve the required medical and national security clearance for their role. Applicants must have the right to work in the UK. Further restrictions and/or limitations relating to nationality and/or rights to work may also apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. Due to the nature of our business, this particular vacancy requires the applicant as a minimum to be a British Citizen or a Dual UK national with British citizenship and capable of achieving the clearance levels mentioned above.
Join Sky as a Contact Centre Service Advisor in our Stockport contact centre earning £21,600 rising to £22,600 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too. It's our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you'll split your time between home and the office. What you'll do: Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package Learn about our products and how to have great conversations with customers Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience Be part of a supportive, fun, and friendly customer service team Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off What you'll bring: Brilliant listening skills A passion for problem solving An ability to empathise and understand customer needs A passion for delivering brilliant customer service The Benefits: There are reasons people can't stop talking about as there's something for everyone with our fantastic range of benefits: Individual Lifestyle: Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being: Subsidised onsite gym or discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra peace of mind Share in the Company success Annual sharesave scheme and long service awards In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Where you'll work Getting here is easy with Stockport train station a few minutes' walk. Onsite you'll have access to a subsidised canteen as well as table tennis and pool tables, free tea, coffee and fruit, prayer room, bike storage and shower facilities. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 01, 2023
Full time
Join Sky as a Contact Centre Service Advisor in our Stockport contact centre earning £21,600 rising to £22,600 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too. It's our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you'll split your time between home and the office. What you'll do: Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package Learn about our products and how to have great conversations with customers Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience Be part of a supportive, fun, and friendly customer service team Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off What you'll bring: Brilliant listening skills A passion for problem solving An ability to empathise and understand customer needs A passion for delivering brilliant customer service The Benefits: There are reasons people can't stop talking about as there's something for everyone with our fantastic range of benefits: Individual Lifestyle: Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being: Subsidised onsite gym or discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra peace of mind Share in the Company success Annual sharesave scheme and long service awards In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Where you'll work Getting here is easy with Stockport train station a few minutes' walk. Onsite you'll have access to a subsidised canteen as well as table tennis and pool tables, free tea, coffee and fruit, prayer room, bike storage and shower facilities. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Barista Outside London: Barista - £10.00 per hour regardless of age London: Barista - £11.05 per hour regardless of age From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our part-time and full-time baristas, as well as flexible and part time contracts to suit you! Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Free bag of coffee each week Headspace subscription Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) Starbucks Global Academy (Our online learning platform to help grow your coffee knowledge continuously develop yourself) Apprenticeship schemes to kick off your career with Starbucks Stock options for all employees (own part of Starbucks!) Employee discounts on food, beverages, and merchandise A free 24/7 Employee Assistance Programme available to you and your family 28 days holiday a year (including Bank Holidays) Recognition schemes and monetary awards for long service, WOWing customers, and your fellow Partners Great long-term career opportunities in store and in support center roles Life Assurance Join us and inspire with every cup! From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but that also brought a feeling of connection. We are known for developing extraordinary partners who share this passion and are guided by their service to others. Our Baristas personally connect with, laugh with, and uplift the lives of our customers. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a Barista at Starbucks! We have part time and full-time opportunities in our retail stores. The Role As creative experts, our Baristas produce the highest quality in handcrafted beverages, creating genuine customer connections that make a difference. They use their passion for coffee to inspire beverage and product selections; tailoring the experience to make each customer feel valued. Baristas help to create a fun and enjoyable working environment where the team comes together in providing encouragement and motivation in achieving store targets. At Starbucks, our store teams are dedicated to making a difference in their local communities through charity fundraising and sustainability initiatives. What do you need to apply? Great communication skills that will inspire and motivate your team. Ability to upsell and meet store targets to maximise sales performance. Ability to work at pace and think on your feet in a high-volume environment. Availability to work flexible hours - we understand that you may have commitments out of work and therefore offer different shifts from early mornings, evenings, weekends, nights and/or holidays. Don't worry if you don't know your latte or espresso; we will provide you with full training and support and you will be welcomed into a team who will be encouraging and motivating you to succeed. Do you want to be the proud owner of a Green Apron? If the answer is yes, click now to Apply. You will shortly be directed to our Careers website where you can find your nearest store and complete your application! Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Dec 01, 2023
Full time
Barista Outside London: Barista - £10.00 per hour regardless of age London: Barista - £11.05 per hour regardless of age From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our part-time and full-time baristas, as well as flexible and part time contracts to suit you! Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Free bag of coffee each week Headspace subscription Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) Starbucks Global Academy (Our online learning platform to help grow your coffee knowledge continuously develop yourself) Apprenticeship schemes to kick off your career with Starbucks Stock options for all employees (own part of Starbucks!) Employee discounts on food, beverages, and merchandise A free 24/7 Employee Assistance Programme available to you and your family 28 days holiday a year (including Bank Holidays) Recognition schemes and monetary awards for long service, WOWing customers, and your fellow Partners Great long-term career opportunities in store and in support center roles Life Assurance Join us and inspire with every cup! From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but that also brought a feeling of connection. We are known for developing extraordinary partners who share this passion and are guided by their service to others. Our Baristas personally connect with, laugh with, and uplift the lives of our customers. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a Barista at Starbucks! We have part time and full-time opportunities in our retail stores. The Role As creative experts, our Baristas produce the highest quality in handcrafted beverages, creating genuine customer connections that make a difference. They use their passion for coffee to inspire beverage and product selections; tailoring the experience to make each customer feel valued. Baristas help to create a fun and enjoyable working environment where the team comes together in providing encouragement and motivation in achieving store targets. At Starbucks, our store teams are dedicated to making a difference in their local communities through charity fundraising and sustainability initiatives. What do you need to apply? Great communication skills that will inspire and motivate your team. Ability to upsell and meet store targets to maximise sales performance. Ability to work at pace and think on your feet in a high-volume environment. Availability to work flexible hours - we understand that you may have commitments out of work and therefore offer different shifts from early mornings, evenings, weekends, nights and/or holidays. Don't worry if you don't know your latte or espresso; we will provide you with full training and support and you will be welcomed into a team who will be encouraging and motivating you to succeed. Do you want to be the proud owner of a Green Apron? If the answer is yes, click now to Apply. You will shortly be directed to our Careers website where you can find your nearest store and complete your application! Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Information Assurance Advisor Gloucestershire Contract Day Rate - £625 - £725 inside IR35 We're currently seeking an ambitious Information Assurance Advisor to work with our exceptional client in a secure environment, supporting challenging and highly rewarding projects. The primary aim of this role is to provide Information Assurance guidance to Projects, Programmers and to the wider business incl click apply for full job details
Dec 01, 2023
Contractor
Information Assurance Advisor Gloucestershire Contract Day Rate - £625 - £725 inside IR35 We're currently seeking an ambitious Information Assurance Advisor to work with our exceptional client in a secure environment, supporting challenging and highly rewarding projects. The primary aim of this role is to provide Information Assurance guidance to Projects, Programmers and to the wider business incl click apply for full job details
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the Role We have a new position open for a (Contact Centre/Helpdesk) Team Leader to join our multi-channel client communications centre. As a Team Leader you will be responsible for leading and motivating a team of 10-12 customer service advisors to deliver exceptional client service to our 1.8million clients by meeting service delivery and call targets. This is an exciting time to lead, coach and motivate colleagues and ensure a brilliant client experience, drive operational excellence and efficiency, and champion change during an exciting transformation journey. You will be supported and report into the Helpdesk/Operations Manager. The position has come available due to internal promotion from our exiting team leaders and growth within our Omni channel function. This role would suit someone who has contact centre, customer service or operational team leader experience. Salary £32k - £35K (dependant on experience) plus an annual performance-based bonus. What you'll be doing Your responsibilities for this role but not restricted to are: Providing collaborative leadership. Coaching and leading colleagues to drive high service performance through our process/systems, resources, and risk. Taking responsibility for ensuring service delivery targets are met and escalating issues where appropriate. Management and reporting to the Helpdesk Manager of your team performance and trends, driving efficiencies and exceptional client service. Overseeing and designing processes and controls, focusing on the management of risks. Complying with relevant regulation and legislation. Providing support and development of objectives for the wider Service function. Creating and driving continuous improvement activities. Promoting an inclusive and diverse culture where learning, development and colleague engagement is a priority. Supporting career progression and development opportunities in your team and the wider Service Teams. About you Ideally, we are looking someone who able demonstrate your experience in the following areas: Approachable, flexible and collaborative, able to motivate others and empower teams to deliver for clients. Team Leader experience within customer service, contact centre, operational or client-facing environments Proven experience of managing teams in contact centres, operational or client facing environments to drive positive outcomes for clients, colleagues and the business. Ability to engage positively with colleagues at all levels. Strong analytical and problem-solving skills. Ability to simplify complex problems and implement innovative solutions. Effective performance and absence management. Interview process An assessment morning consisting of a group exercise, role play exercise and competency based interview in our office. Working Schedule This role is based in our Bristol head office, BS1 5HL. The working hours we offer are Monday to Friday between 8am to 6pm with one in three Saturdays from 9.30am to 12.30pm, you will have a rota within these hours. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Dec 01, 2023
Full time
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the Role We have a new position open for a (Contact Centre/Helpdesk) Team Leader to join our multi-channel client communications centre. As a Team Leader you will be responsible for leading and motivating a team of 10-12 customer service advisors to deliver exceptional client service to our 1.8million clients by meeting service delivery and call targets. This is an exciting time to lead, coach and motivate colleagues and ensure a brilliant client experience, drive operational excellence and efficiency, and champion change during an exciting transformation journey. You will be supported and report into the Helpdesk/Operations Manager. The position has come available due to internal promotion from our exiting team leaders and growth within our Omni channel function. This role would suit someone who has contact centre, customer service or operational team leader experience. Salary £32k - £35K (dependant on experience) plus an annual performance-based bonus. What you'll be doing Your responsibilities for this role but not restricted to are: Providing collaborative leadership. Coaching and leading colleagues to drive high service performance through our process/systems, resources, and risk. Taking responsibility for ensuring service delivery targets are met and escalating issues where appropriate. Management and reporting to the Helpdesk Manager of your team performance and trends, driving efficiencies and exceptional client service. Overseeing and designing processes and controls, focusing on the management of risks. Complying with relevant regulation and legislation. Providing support and development of objectives for the wider Service function. Creating and driving continuous improvement activities. Promoting an inclusive and diverse culture where learning, development and colleague engagement is a priority. Supporting career progression and development opportunities in your team and the wider Service Teams. About you Ideally, we are looking someone who able demonstrate your experience in the following areas: Approachable, flexible and collaborative, able to motivate others and empower teams to deliver for clients. Team Leader experience within customer service, contact centre, operational or client-facing environments Proven experience of managing teams in contact centres, operational or client facing environments to drive positive outcomes for clients, colleagues and the business. Ability to engage positively with colleagues at all levels. Strong analytical and problem-solving skills. Ability to simplify complex problems and implement innovative solutions. Effective performance and absence management. Interview process An assessment morning consisting of a group exercise, role play exercise and competency based interview in our office. Working Schedule This role is based in our Bristol head office, BS1 5HL. The working hours we offer are Monday to Friday between 8am to 6pm with one in three Saturdays from 9.30am to 12.30pm, you will have a rota within these hours. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Lead Service Desk Coordinator 35,000 (neg) Kings Langley Our client an expanding group within the Construction industry are seeking a Lead Service Desk Coordinator to join the team, they are seeking a dynamic and highly organized professional with a passion for delivering exceptional service. Key Responsibilities: Act as the primary point of contact between clients and the service desk team. Ensure a swift and effective response to inquiries and service requests. Maintain meticulous records of service desk activities and resolutions. Lead Technical Support Coordination: Provide essential administrative leadership to the technical team. Coordinate and optimize resources for client projects, ensuring flawless execution. Lead Service and Maintenance Contract Management: Take the lead in creating and managing service and maintenance contracts. Proactively monitor contract renewals and identify opportunities for upselling to enhance client relationships. Qualifications: Sales, Business Administration, Service Management, or a related field. Proven experience in a lead role within service desk coordination, ideally in the UK construction industry. Exceptional organizational and multitasking skills. Outstanding communication and interpersonal abilities. Proficient in Microsoft Office Suite; familiarity with CRM systems is advantageous.
Dec 01, 2023
Full time
Lead Service Desk Coordinator 35,000 (neg) Kings Langley Our client an expanding group within the Construction industry are seeking a Lead Service Desk Coordinator to join the team, they are seeking a dynamic and highly organized professional with a passion for delivering exceptional service. Key Responsibilities: Act as the primary point of contact between clients and the service desk team. Ensure a swift and effective response to inquiries and service requests. Maintain meticulous records of service desk activities and resolutions. Lead Technical Support Coordination: Provide essential administrative leadership to the technical team. Coordinate and optimize resources for client projects, ensuring flawless execution. Lead Service and Maintenance Contract Management: Take the lead in creating and managing service and maintenance contracts. Proactively monitor contract renewals and identify opportunities for upselling to enhance client relationships. Qualifications: Sales, Business Administration, Service Management, or a related field. Proven experience in a lead role within service desk coordination, ideally in the UK construction industry. Exceptional organizational and multitasking skills. Outstanding communication and interpersonal abilities. Proficient in Microsoft Office Suite; familiarity with CRM systems is advantageous.
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
Dec 01, 2023
Full time
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
Dec 01, 2023
Full time
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
Dec 01, 2023
Full time
Job Description If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here. This is an incredible opportunity to excel in an exciting, fast-paced arena. Thrive in this crucial role! At Oracle Health, we put humans at the heart of every conversation click apply for full job details
Where: North Tyneside - Cobalt Business Park Full time: Permanent Salary: £19,500 Hourly rate: £10.00 Positions available: 24 The Role Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you'd expect from Britain's most cutting-edge mobile network. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £19,500 plus incentives throughout the year Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!
Dec 01, 2023
Full time
Where: North Tyneside - Cobalt Business Park Full time: Permanent Salary: £19,500 Hourly rate: £10.00 Positions available: 24 The Role Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you'd expect from Britain's most cutting-edge mobile network. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £19,500 plus incentives throughout the year Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!
Where: Doncaster Full time: Permanent Salary: £23,690 Hourly rate: £12.14 Start date: 08/01/24 Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer. A great starting salary of £23,690, plus optional incentives and bonus schemes. A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want. Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate. 25 days holiday with the option to buy more. Optional Pension scheme to protect your future. Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea, and coffee, and even a concierge Your role. You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve. Shift Pattern Mon Tue Wed Thu Fri Sat Sun 08:00-18:00 08:00-18:00 08:00-18:00 OFF 08:00-18:00 OFF OFF 11:00-21:00 11:00-21:00 11:00-21:00 OFF OFF 09:00-19:00 09:00-18:00 08:00-17:30 OFF OFF 08:00-17:30 08:00-17:30 08:00-17:30 OFF 09:00-19:00 OFF 09:00-19:00 09:00-19:00 09:00-19:00 OFF OFF
Dec 01, 2023
Full time
Where: Doncaster Full time: Permanent Salary: £23,690 Hourly rate: £12.14 Start date: 08/01/24 Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer. A great starting salary of £23,690, plus optional incentives and bonus schemes. A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want. Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate. 25 days holiday with the option to buy more. Optional Pension scheme to protect your future. Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea, and coffee, and even a concierge Your role. You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve. Shift Pattern Mon Tue Wed Thu Fri Sat Sun 08:00-18:00 08:00-18:00 08:00-18:00 OFF 08:00-18:00 OFF OFF 11:00-21:00 11:00-21:00 11:00-21:00 OFF OFF 09:00-19:00 09:00-18:00 08:00-17:30 OFF OFF 08:00-17:30 08:00-17:30 08:00-17:30 OFF 09:00-19:00 OFF 09:00-19:00 09:00-19:00 09:00-19:00 OFF OFF
Where: Darlington Full time: Permanent Salary: £21,943 rising to £22,561 at 9 months in role, plus incentives Hourly rate: £11.25 per hour rising to £11.56 per hour at 9 months in role Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer; A great starting salary of £21,943 rising to £22,561 at 9 months in role, plus optional incentives and bonus schemes A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge Your role; You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What we stand for; We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Dec 01, 2023
Full time
Where: Darlington Full time: Permanent Salary: £21,943 rising to £22,561 at 9 months in role, plus incentives Hourly rate: £11.25 per hour rising to £11.56 per hour at 9 months in role Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer; A great starting salary of £21,943 rising to £22,561 at 9 months in role, plus optional incentives and bonus schemes A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge Your role; You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What we stand for; We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Where: Belfast Full time: Permanent Salary: £21,943, rising to £22,561 at 9 months in role, plus incentives Hourly rate: £11.25 Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer; A great starting salary of £21,943, plus optional incentives and bonus schemes A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like, free tea and coffee, and even a concierge Your role; You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What we stand for; We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!
Dec 01, 2023
Full time
Where: Belfast Full time: Permanent Salary: £21,943, rising to £22,561 at 9 months in role, plus incentives Hourly rate: £11.25 Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer; A great starting salary of £21,943, plus optional incentives and bonus schemes A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like, free tea and coffee, and even a concierge Your role; You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What we stand for; We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!
Where : Cardiff Full time : Permanent Salary : £21,943 rising to £22,561 at 9 months in role, plus incentives Hourly rate: £11.25 Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here What we offer; A great starting salary of £21,943 rising to £22,561 at 9 months in role, plus optional incentives and bonus schemes A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free tea and coffee, and even a concierge Your role; You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What we stand for; We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!
Dec 01, 2023
Full time
Where : Cardiff Full time : Permanent Salary : £21,943 rising to £22,561 at 9 months in role, plus incentives Hourly rate: £11.25 Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here What we offer; A great starting salary of £21,943 rising to £22,561 at 9 months in role, plus optional incentives and bonus schemes A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free tea and coffee, and even a concierge Your role; You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What we stand for; We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!
Where: Birmingham Full time: Permanent Salary: £21,943 rising to £22,561 at 9 months in role, plus incentives Hourly rate: £11.25 Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer; A great starting salary of £21,943 rising to £22,561 at 9 months in role, plus optional incentives and bonus schemes A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts. Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like free tea and coffee, and even a concierge Your role; You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What we stand for; We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Dec 01, 2023
Full time
Where: Birmingham Full time: Permanent Salary: £21,943 rising to £22,561 at 9 months in role, plus incentives Hourly rate: £11.25 Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer; A great starting salary of £21,943 rising to £22,561 at 9 months in role, plus optional incentives and bonus schemes A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts. Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like free tea and coffee, and even a concierge Your role; You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What we stand for; We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Where: Darlington Full time: Permanent Salary: £19,500 Hourly rate: £10.00 Positions available: 24 The Role Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you'd expect from Britain's most cutting-edge mobile network. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £19,500 plus incentives throughout the year Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!
Dec 01, 2023
Full time
Where: Darlington Full time: Permanent Salary: £19,500 Hourly rate: £10.00 Positions available: 24 The Role Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you'd expect from Britain's most cutting-edge mobile network. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £19,500 plus incentives throughout the year Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!
Where: Newcastle - Gosforth Park Full time: Permanent Salary: £21,943 rising to £22,561 at 8 months in role, plus incentives Hourly rate: £11.25 to £11.56 at 8 months tenure Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer. A great starting salary of £21,943 rising to £22,561 at 9 months in role, plus optional incentives and bonus schemes. A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want. Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate. 25 days holiday with the option to buy more. Optional Pension scheme to protect your future. Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea, and coffee, and even a concierge Your role. You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Dec 01, 2023
Full time
Where: Newcastle - Gosforth Park Full time: Permanent Salary: £21,943 rising to £22,561 at 8 months in role, plus incentives Hourly rate: £11.25 to £11.56 at 8 months tenure Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer. A great starting salary of £21,943 rising to £22,561 at 9 months in role, plus optional incentives and bonus schemes. A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want. Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate. 25 days holiday with the option to buy more. Optional Pension scheme to protect your future. Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea, and coffee, and even a concierge Your role. You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Where: Merthyr Tydfil Full time: Permanent Salary: £21,943 rising to £22,561 at 9 months in role, plus incentives Hourly Rate: £11.25 Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer A great starting salary of £21,943 rising to £22,561 at 9 months in role, plus optional incentives and bonus schemes A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge Your role You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What we stand for We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Dec 01, 2023
Full time
Where: Merthyr Tydfil Full time: Permanent Salary: £21,943 rising to £22,561 at 9 months in role, plus incentives Hourly Rate: £11.25 Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer A great starting salary of £21,943 rising to £22,561 at 9 months in role, plus optional incentives and bonus schemes A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge Your role You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What we stand for We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Hourly rate: £12.14 Start date: 05/02/24 Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer. A great starting salary of £23,690, plus optional incentives and bonus schemes. A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want. Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate. 25 days holiday with the option to buy more. Optional Pension scheme to protect your future. Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea, and coffee, and even a concierge Your role. You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Dec 01, 2023
Full time
Hourly rate: £12.14 Start date: 05/02/24 Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer. A great starting salary of £23,690, plus optional incentives and bonus schemes. A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want. Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate. 25 days holiday with the option to buy more. Optional Pension scheme to protect your future. Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea, and coffee, and even a concierge Your role. You will support and guide our customers. Whether it's helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Where: Darlington Full time: Permanent Salary: £21,943 rising to £22,561 at 9 months in role, plus uncapped commission Hourly rate: £11.25 per hour rising to £11.56 per hour at 9 months in role Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer; A great starting salary of £21,943 rising to £22,561 after 8 months of being here, plus an uncapped, super simple commission scheme A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge Your role; Whether its talking to new or existing customers, you will be there to guide them and show what technology EE has to offer and how our products can enhance their digital lives. It could be mobile, home broadband or additional services, you'll tailor a package that's right for each customer ensuring they have everything they need. What we stand for; We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Dec 01, 2023
Full time
Where: Darlington Full time: Permanent Salary: £21,943 rising to £22,561 at 9 months in role, plus uncapped commission Hourly rate: £11.25 per hour rising to £11.56 per hour at 9 months in role Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer; A great starting salary of £21,943 rising to £22,561 after 8 months of being here, plus an uncapped, super simple commission scheme A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge Your role; Whether its talking to new or existing customers, you will be there to guide them and show what technology EE has to offer and how our products can enhance their digital lives. It could be mobile, home broadband or additional services, you'll tailor a package that's right for each customer ensuring they have everything they need. What we stand for; We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Where: Darlington Full time: Permanent Salary: £21,943 rising to £22,561 at 9 months in role, plus uncapped commission Hourly rate: £11.25 per hour rising to £11.56 per hour at 9 months in role Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer; A great starting salary of £21,943 rising to £22,561 after 8 months of being here, plus an uncapped, super simple commission scheme A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge Your role; Whether its talking to new or existing customers, you will be there to guide them and show what technology EE has to offer and how our products can enhance their digital lives. It could be mobile, home broadband or additional services, you'll tailor a package that's right for each customer ensuring they have everything they need. What we stand for; We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Dec 01, 2023
Full time
Where: Darlington Full time: Permanent Salary: £21,943 rising to £22,561 at 9 months in role, plus uncapped commission Hourly rate: £11.25 per hour rising to £11.56 per hour at 9 months in role Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer; A great starting salary of £21,943 rising to £22,561 after 8 months of being here, plus an uncapped, super simple commission scheme A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge Your role; Whether its talking to new or existing customers, you will be there to guide them and show what technology EE has to offer and how our products can enhance their digital lives. It could be mobile, home broadband or additional services, you'll tailor a package that's right for each customer ensuring they have everything they need. What we stand for; We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Where: North Tyneside - Cobalt Business Park Full time: Permanent Salary: £21,943 rising to £22,561 at 9 months in role, plus uncapped commission Hourly rate: £11.25 per hour rising to £11.56 per hour at 9 months in role Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer: A great starting salary of £21,943 rising to £22,561 after 8 months of being here, plus an uncapped, super simple commission scheme A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge Your role: Whether its talking to new or existing customers, you will be there to guide them and show what technology EE has to offer and how our products can enhance their digital lives. It could be mobile, home broadband or additional services, you'll tailor a package that's right for each customer ensuring they have everything they need. What we stand for: We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.
Dec 01, 2023
Full time
Where: North Tyneside - Cobalt Business Park Full time: Permanent Salary: £21,943 rising to £22,561 at 9 months in role, plus uncapped commission Hourly rate: £11.25 per hour rising to £11.56 per hour at 9 months in role Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You'll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here. What we offer: A great starting salary of £21,943 rising to £22,561 after 8 months of being here, plus an uncapped, super simple commission scheme A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c's apply) Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving a career path for you. We are super passionate about developing our people and we'll support you in every way we can so that you have a career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, helping you where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge Your role: Whether its talking to new or existing customers, you will be there to guide them and show what technology EE has to offer and how our products can enhance their digital lives. It could be mobile, home broadband or additional services, you'll tailor a package that's right for each customer ensuring they have everything they need. What we stand for: We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What are you waiting for? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! EE is part of the BT Group - When we connect for good, there is no limit to what we can achieve.