Retail Supervisor - Customer Team Leader Location: Poole Road, Upton, Poole, BH16 5JA Pay: £10.45 per hour & amazing benefits. Contract: 30 hours per week + regular overtime, permanent, part time Full training given Working pattern: varied shifts including early mornings from 6am, afternoons from 2pm, late evenings till 10pm and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support • carry out various duties on the post office counter To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Jan 22, 2022
Full time
Retail Supervisor - Customer Team Leader Location: Poole Road, Upton, Poole, BH16 5JA Pay: £10.45 per hour & amazing benefits. Contract: 30 hours per week + regular overtime, permanent, part time Full training given Working pattern: varied shifts including early mornings from 6am, afternoons from 2pm, late evenings till 10pm and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support • carry out various duties on the post office counter To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Customer Assistant - Customer Team Member Location: Flaxley Road, Selby, YO8 4BX Pay: £9.50 per hour & amazing benefits. Contract: 16 hours per week + regular overtime, permanent, part time No experience needed as full training given Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery. As a Co-op customer assistant, you'll be part of a business that's truly different. We're owned by our members. We're passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It's not just talk. It's what we do. What you'll do as a Customer Assistant There's lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks: • providing friendly, considerate customer service (and really getting to know customers) • preparing and presenting our products, including from the bakery • keeping the store well stocked and looking good • thinking on your feet if there's an issue or problem to solve • promoting Co-op membership, and the local projects we support Who can be a Customer Assistant at Co-op? We're not looking for any specific experience or qualifications - we provide full training. It's your personality, skills, motivation and values that matter. You'll need to show us: • a real passion for customer service • great communication and listening skills • the ability to work well in a team, and achieve team and individual goals • an enthusiastic approach and willingness to support your colleagues when the store gets busier • the flexibility to work a range of shifts to support the opening times of the store Please note, you must be aged 18 or over to be a Co-op customer assistant, as it requires working before 6am or after 10pm, or involves working in one of our Petrol Forecourts. Why Co-op? Teamwork is a big part of the job. You'll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including: • a competitive pay rate • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round, which doubles to 20% on the Friday and Saturday after every payday • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential. Our stores are open when our customers need us, so we need candidates to be flexible of when they're willing to work. At interview, we'll ask you to provide additional times for when you can work during the week, we call this preferred availability. As part of your application, you'll need to complete a 20-minute online assessment. Please note we may close the advert early due to a high volume of applications. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence.
Jan 22, 2022
Full time
Customer Assistant - Customer Team Member Location: Flaxley Road, Selby, YO8 4BX Pay: £9.50 per hour & amazing benefits. Contract: 16 hours per week + regular overtime, permanent, part time No experience needed as full training given Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery. As a Co-op customer assistant, you'll be part of a business that's truly different. We're owned by our members. We're passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It's not just talk. It's what we do. What you'll do as a Customer Assistant There's lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks: • providing friendly, considerate customer service (and really getting to know customers) • preparing and presenting our products, including from the bakery • keeping the store well stocked and looking good • thinking on your feet if there's an issue or problem to solve • promoting Co-op membership, and the local projects we support Who can be a Customer Assistant at Co-op? We're not looking for any specific experience or qualifications - we provide full training. It's your personality, skills, motivation and values that matter. You'll need to show us: • a real passion for customer service • great communication and listening skills • the ability to work well in a team, and achieve team and individual goals • an enthusiastic approach and willingness to support your colleagues when the store gets busier • the flexibility to work a range of shifts to support the opening times of the store Please note, you must be aged 18 or over to be a Co-op customer assistant, as it requires working before 6am or after 10pm, or involves working in one of our Petrol Forecourts. Why Co-op? Teamwork is a big part of the job. You'll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including: • a competitive pay rate • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round, which doubles to 20% on the Friday and Saturday after every payday • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential. Our stores are open when our customers need us, so we need candidates to be flexible of when they're willing to work. At interview, we'll ask you to provide additional times for when you can work during the week, we call this preferred availability. As part of your application, you'll need to complete a 20-minute online assessment. Please note we may close the advert early due to a high volume of applications. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence.
Customer Assistant - Customer Team Member Location: High Street, South Cerney, Cirencester, GL7 5UG Pay: £9.50 per hour & amazing benefits. Contract: 14 hours per week + regular overtime, permanent, part time No experience needed as full training given Working pattern: 2 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview As a Co-op customer assistant, you'll be part of a business that's truly different. We're owned by our members. We're passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It's not just talk. It's what we do. What you'll do as a Customer Assistant There's lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks: • providing friendly, considerate customer service (and really getting to know customers) • preparing and presenting our products, including from the bakery • keeping the store well stocked and looking good • thinking on your feet if there's an issue or problem to solve • promoting Co-op membership, and the local projects we support Who can be a Customer Assistant at Co-op? We're not looking for any specific experience or qualifications - we provide full training. It's your personality, skills, motivation and values that matter. You'll need to show us: • a real passion for customer service • great communication and listening skills • the ability to work well in a team, and achieve team and individual goals • an enthusiastic approach and willingness to support your colleagues when the store gets busier • the flexibility to work a range of shifts to support the opening times of the store Why Co-op? Teamwork is a big part of the job. You'll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including: • a competitive pay rate • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round, which doubles to 20% on the Friday and Saturday after every payday • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential. Our stores are open when our customers need us, so we need candidates to be flexible of when they're willing to work. At interview, we'll ask you to provide additional times for when you can work during the week, we call this preferred availability. As part of your application, you'll need to complete a 20-minute online assessment. Please note we may close the advert early due to a high volume of applications. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence.
Jan 22, 2022
Full time
Customer Assistant - Customer Team Member Location: High Street, South Cerney, Cirencester, GL7 5UG Pay: £9.50 per hour & amazing benefits. Contract: 14 hours per week + regular overtime, permanent, part time No experience needed as full training given Working pattern: 2 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview As a Co-op customer assistant, you'll be part of a business that's truly different. We're owned by our members. We're passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It's not just talk. It's what we do. What you'll do as a Customer Assistant There's lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks: • providing friendly, considerate customer service (and really getting to know customers) • preparing and presenting our products, including from the bakery • keeping the store well stocked and looking good • thinking on your feet if there's an issue or problem to solve • promoting Co-op membership, and the local projects we support Who can be a Customer Assistant at Co-op? We're not looking for any specific experience or qualifications - we provide full training. It's your personality, skills, motivation and values that matter. You'll need to show us: • a real passion for customer service • great communication and listening skills • the ability to work well in a team, and achieve team and individual goals • an enthusiastic approach and willingness to support your colleagues when the store gets busier • the flexibility to work a range of shifts to support the opening times of the store Why Co-op? Teamwork is a big part of the job. You'll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including: • a competitive pay rate • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round, which doubles to 20% on the Friday and Saturday after every payday • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential. Our stores are open when our customers need us, so we need candidates to be flexible of when they're willing to work. At interview, we'll ask you to provide additional times for when you can work during the week, we call this preferred availability. As part of your application, you'll need to complete a 20-minute online assessment. Please note we may close the advert early due to a high volume of applications. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence.
Customer Assistant - Customer Team Member Location: 2 Oak Street, Windermere, LA23 1EN Pay: £9.50 per hour & amazing benefits. Contract: 24 hours per week + regular overtime, permanent, part time No experience needed as full training given Working pattern: varied shifts including early mornings from 6am, afternoons, late evenings (store closing) and weekends, to be discussed at interview As a Co-op customer assistant, you'll be part of a business that's truly different. We're owned by our members. We're passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It's not just talk. It's what we do. What you'll do as a Customer Assistant There's lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks: • providing friendly, considerate customer service (and really getting to know customers) • preparing and presenting our products, including from the bakery • keeping the store well stocked and looking good • thinking on your feet if there's an issue or problem to solve • promoting Co-op membership, and the local projects we support Who can be a Customer Assistant at Co-op? We're not looking for any specific experience or qualifications - we provide full training. It's your personality, skills, motivation and values that matter. You'll need to show us: • a real passion for customer service • great communication and listening skills • the ability to work well in a team, and achieve team and individual goals • an enthusiastic approach and willingness to support your colleagues when the store gets busier • the flexibility to work a range of shifts to support the opening times of the store Please note, you must be aged 18 or over to be a Co-op customer assistant, as it requires working before 6am or after 10pm, or involves working in one of our Petrol Forecourts. Why Co-op? Teamwork is a big part of the job. You'll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including: • a competitive pay rate • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round, which doubles to 20% on the Friday and Saturday after every payday • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential. Our stores are open when our customers need us, so we need candidates to be flexible of when they're willing to work. At interview, we'll ask you to provide additional times for when you can work during the week, we call this preferred availability. As part of your application, you'll need to complete a 20-minute online assessment. Please note we may close the advert early due to a high volume of applications. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence.
Jan 22, 2022
Full time
Customer Assistant - Customer Team Member Location: 2 Oak Street, Windermere, LA23 1EN Pay: £9.50 per hour & amazing benefits. Contract: 24 hours per week + regular overtime, permanent, part time No experience needed as full training given Working pattern: varied shifts including early mornings from 6am, afternoons, late evenings (store closing) and weekends, to be discussed at interview As a Co-op customer assistant, you'll be part of a business that's truly different. We're owned by our members. We're passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It's not just talk. It's what we do. What you'll do as a Customer Assistant There's lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks: • providing friendly, considerate customer service (and really getting to know customers) • preparing and presenting our products, including from the bakery • keeping the store well stocked and looking good • thinking on your feet if there's an issue or problem to solve • promoting Co-op membership, and the local projects we support Who can be a Customer Assistant at Co-op? We're not looking for any specific experience or qualifications - we provide full training. It's your personality, skills, motivation and values that matter. You'll need to show us: • a real passion for customer service • great communication and listening skills • the ability to work well in a team, and achieve team and individual goals • an enthusiastic approach and willingness to support your colleagues when the store gets busier • the flexibility to work a range of shifts to support the opening times of the store Please note, you must be aged 18 or over to be a Co-op customer assistant, as it requires working before 6am or after 10pm, or involves working in one of our Petrol Forecourts. Why Co-op? Teamwork is a big part of the job. You'll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including: • a competitive pay rate • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round, which doubles to 20% on the Friday and Saturday after every payday • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential. Our stores are open when our customers need us, so we need candidates to be flexible of when they're willing to work. At interview, we'll ask you to provide additional times for when you can work during the week, we call this preferred availability. As part of your application, you'll need to complete a 20-minute online assessment. Please note we may close the advert early due to a high volume of applications. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence.
Retail Supervisor - Customer Team Leader Location: 4 Fir Tree Lane, Dukinfield, SK16 5EW Pay: £10.45 per hour & amazing benefits. Contract: 20 hours per week + regular overtime, permanent, part time Full training given Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Jan 22, 2022
Full time
Retail Supervisor - Customer Team Leader Location: 4 Fir Tree Lane, Dukinfield, SK16 5EW Pay: £10.45 per hour & amazing benefits. Contract: 20 hours per week + regular overtime, permanent, part time Full training given Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Customer Assistant - Customer Team Member Location: 120 Girton Road, Cambridge, CB3 0LW Pay: £9.50 per hour & amazing benefits. Contract: 20 hours per week + regular overtime, permanent, part time No experience needed as full training given Working pattern: 3 to 4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings until 11pm and weekends, to be discussed at interview As a Co-op customer assistant, you'll be part of a business that's truly different. We're owned by our members. We're passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It's not just talk. It's what we do. What you'll do as a Customer Assistant There's lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks: • providing friendly, considerate customer service (and really getting to know customers) • preparing and presenting our products, including from the bakery • keeping the store well stocked and looking good • thinking on your feet if there's an issue or problem to solve • promoting Co-op membership, and the local projects we support Who can be a Customer Assistant at Co-op? We're not looking for any specific experience or qualifications - we provide full training. It's your personality, skills, motivation and values that matter. You'll need to show us: • a real passion for customer service • great communication and listening skills • the ability to work well in a team, and achieve team and individual goals • an enthusiastic approach and willingness to support your colleagues when the store gets busier • the flexibility to work a range of shifts to support the opening times of the store Please note, you must be aged 18 or over to be a Co-op customer assistant, as it requires working before 6am or after 10pm, or involves working in one of our Petrol Forecourts. Why Co-op? Teamwork is a big part of the job. You'll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including: • a competitive pay rate • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round, which doubles to 20% on the Friday and Saturday after every payday • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential. Our stores are open when our customers need us, so we need candidates to be flexible of when they're willing to work. At interview, we'll ask you to provide additional times for when you can work during the week, we call this preferred availability. As part of your application, you'll need to complete a 20-minute online assessment. Please note we may close the advert early due to a high volume of applications. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence.
Jan 22, 2022
Full time
Customer Assistant - Customer Team Member Location: 120 Girton Road, Cambridge, CB3 0LW Pay: £9.50 per hour & amazing benefits. Contract: 20 hours per week + regular overtime, permanent, part time No experience needed as full training given Working pattern: 3 to 4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings until 11pm and weekends, to be discussed at interview As a Co-op customer assistant, you'll be part of a business that's truly different. We're owned by our members. We're passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It's not just talk. It's what we do. What you'll do as a Customer Assistant There's lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks: • providing friendly, considerate customer service (and really getting to know customers) • preparing and presenting our products, including from the bakery • keeping the store well stocked and looking good • thinking on your feet if there's an issue or problem to solve • promoting Co-op membership, and the local projects we support Who can be a Customer Assistant at Co-op? We're not looking for any specific experience or qualifications - we provide full training. It's your personality, skills, motivation and values that matter. You'll need to show us: • a real passion for customer service • great communication and listening skills • the ability to work well in a team, and achieve team and individual goals • an enthusiastic approach and willingness to support your colleagues when the store gets busier • the flexibility to work a range of shifts to support the opening times of the store Please note, you must be aged 18 or over to be a Co-op customer assistant, as it requires working before 6am or after 10pm, or involves working in one of our Petrol Forecourts. Why Co-op? Teamwork is a big part of the job. You'll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including: • a competitive pay rate • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round, which doubles to 20% on the Friday and Saturday after every payday • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential. Our stores are open when our customers need us, so we need candidates to be flexible of when they're willing to work. At interview, we'll ask you to provide additional times for when you can work during the week, we call this preferred availability. As part of your application, you'll need to complete a 20-minute online assessment. Please note we may close the advert early due to a high volume of applications. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence.
Retail Supervisor - Customer Team Leader Location: Redbourn Road, Cupid Green, HP2 7BA Pay: £10.45 per hour & amazing benefits. Contract: 24 hours per week + regular overtime, permanent, part time Full training given Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Jan 22, 2022
Full time
Retail Supervisor - Customer Team Leader Location: Redbourn Road, Cupid Green, HP2 7BA Pay: £10.45 per hour & amazing benefits. Contract: 24 hours per week + regular overtime, permanent, part time Full training given Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Customer Assistant - Customer Team Member Location: 186 Monkmoor Road, Shrewsbury, SY2 5BH Pay: £9.50 per hour & amazing benefits. Contract: 15 hours per week + regular overtime, permanent, part time No experience needed as full training given Working pattern: 3 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview As a Co-op customer assistant, you'll be part of a business that's truly different. We're owned by our members. We're passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It's not just talk. It's what we do. What you'll do as a Customer Assistant There's lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks: • providing friendly, considerate customer service (and really getting to know customers) • preparing and presenting our products, including from the bakery • keeping the store well stocked and looking good • thinking on your feet if there's an issue or problem to solve • promoting Co-op membership, and the local projects we support Who can be a Customer Assistant at Co-op? We're not looking for any specific experience or qualifications - we provide full training. It's your personality, skills, motivation and values that matter. You'll need to show us: • a real passion for customer service • great communication and listening skills • the ability to work well in a team, and achieve team and individual goals • an enthusiastic approach and willingness to support your colleagues when the store gets busier • the flexibility to work a range of shifts to support the opening times of the store Why Co-op? Teamwork is a big part of the job. You'll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including: • a competitive pay rate • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round, which doubles to 20% on the Friday and Saturday after every payday • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential. Our stores are open when our customers need us, so we need candidates to be flexible of when they're willing to work. At interview, we'll ask you to provide additional times for when you can work during the week, we call this preferred availability. As part of your application, you'll need to complete a 20-minute online assessment. Please note we may close the advert early due to a high volume of applications. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence.
Jan 22, 2022
Full time
Customer Assistant - Customer Team Member Location: 186 Monkmoor Road, Shrewsbury, SY2 5BH Pay: £9.50 per hour & amazing benefits. Contract: 15 hours per week + regular overtime, permanent, part time No experience needed as full training given Working pattern: 3 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview As a Co-op customer assistant, you'll be part of a business that's truly different. We're owned by our members. We're passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It's not just talk. It's what we do. What you'll do as a Customer Assistant There's lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks: • providing friendly, considerate customer service (and really getting to know customers) • preparing and presenting our products, including from the bakery • keeping the store well stocked and looking good • thinking on your feet if there's an issue or problem to solve • promoting Co-op membership, and the local projects we support Who can be a Customer Assistant at Co-op? We're not looking for any specific experience or qualifications - we provide full training. It's your personality, skills, motivation and values that matter. You'll need to show us: • a real passion for customer service • great communication and listening skills • the ability to work well in a team, and achieve team and individual goals • an enthusiastic approach and willingness to support your colleagues when the store gets busier • the flexibility to work a range of shifts to support the opening times of the store Why Co-op? Teamwork is a big part of the job. You'll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including: • a competitive pay rate • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round, which doubles to 20% on the Friday and Saturday after every payday • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential. Our stores are open when our customers need us, so we need candidates to be flexible of when they're willing to work. At interview, we'll ask you to provide additional times for when you can work during the week, we call this preferred availability. As part of your application, you'll need to complete a 20-minute online assessment. Please note we may close the advert early due to a high volume of applications. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence.
Retail Supervisor - Customer Team Leader Location: Clayknowes Road, Stoneyhill, Musselburgh, EH21 6UW Pay: £10.45 per hour & amazing benefits. Contract: 30 hours per week + regular overtime, permanent, part time Full training given Working pattern: Varied shifts including early mornings from 5:45am, afternoons, late evenings until 10:00pm and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Jan 22, 2022
Full time
Retail Supervisor - Customer Team Leader Location: Clayknowes Road, Stoneyhill, Musselburgh, EH21 6UW Pay: £10.45 per hour & amazing benefits. Contract: 30 hours per week + regular overtime, permanent, part time Full training given Working pattern: Varied shifts including early mornings from 5:45am, afternoons, late evenings until 10:00pm and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Retail Supervisor - Customer Team Leader Location: Balavil Brae, Main Street, Newtonmore, PH20 1DR Pay: £10.45 per hour & amazing benefits. Contract: 39 hours per week + regular overtime, permanent, full time Full training given Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Jan 22, 2022
Full time
Retail Supervisor - Customer Team Leader Location: Balavil Brae, Main Street, Newtonmore, PH20 1DR Pay: £10.45 per hour & amazing benefits. Contract: 39 hours per week + regular overtime, permanent, full time Full training given Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Retail Supervisor - Customer Team Leader Location: Crown Street, Gorbals, Glasgow, G5 9XR Pay: £10.45 per hour & amazing benefits. Contract: 39 hours per week + regular overtime, permanent, full time Full training given Working pattern: 5 varied shifts over 7 days including early mornings from 6am, afternoons, late evenings until 10pm and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Jan 22, 2022
Full time
Retail Supervisor - Customer Team Leader Location: Crown Street, Gorbals, Glasgow, G5 9XR Pay: £10.45 per hour & amazing benefits. Contract: 39 hours per week + regular overtime, permanent, full time Full training given Working pattern: 5 varied shifts over 7 days including early mornings from 6am, afternoons, late evenings until 10pm and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Customer Assistant - Customer Team Member Location: 21a Blackwoods Crescent, Moodiesburn, Glasgow, G69 0EN Pay: £9.50 per hour & amazing benefits. Contract: 12 hours per week + regular overtime, permanent, part time No experience needed as full training given Working pattern: 4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview As a Co-op customer assistant, you'll be part of a business that's truly different. We're owned by our members. We're passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It's not just talk. It's what we do. What you'll do as a Customer Assistant There's lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks: • providing friendly, considerate customer service (and really getting to know customers) • preparing and presenting our products, including from the bakery • keeping the store well stocked and looking good • thinking on your feet if there's an issue or problem to solve • promoting Co-op membership, and the local projects we support Who can be a Customer Assistant at Co-op? We're not looking for any specific experience or qualifications - we provide full training. It's your personality, skills, motivation and values that matter. You'll need to show us: • a real passion for customer service • great communication and listening skills • the ability to work well in a team, and achieve team and individual goals • an enthusiastic approach and willingness to support your colleagues when the store gets busier • the flexibility to work a range of shifts to support the opening times of the store Why Co-op? Teamwork is a big part of the job. You'll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including: • a competitive pay rate • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round, which doubles to 20% on the Friday and Saturday after every payday • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential. Our stores are open when our customers need us, so we need candidates to be flexible of when they're willing to work. At interview, we'll ask you to provide additional times for when you can work during the week, we call this preferred availability. As part of your application, you'll need to complete a 20-minute online assessment. Please note we may close the advert early due to a high volume of applications. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence.
Jan 22, 2022
Full time
Customer Assistant - Customer Team Member Location: 21a Blackwoods Crescent, Moodiesburn, Glasgow, G69 0EN Pay: £9.50 per hour & amazing benefits. Contract: 12 hours per week + regular overtime, permanent, part time No experience needed as full training given Working pattern: 4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview As a Co-op customer assistant, you'll be part of a business that's truly different. We're owned by our members. We're passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It's not just talk. It's what we do. What you'll do as a Customer Assistant There's lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks: • providing friendly, considerate customer service (and really getting to know customers) • preparing and presenting our products, including from the bakery • keeping the store well stocked and looking good • thinking on your feet if there's an issue or problem to solve • promoting Co-op membership, and the local projects we support Who can be a Customer Assistant at Co-op? We're not looking for any specific experience or qualifications - we provide full training. It's your personality, skills, motivation and values that matter. You'll need to show us: • a real passion for customer service • great communication and listening skills • the ability to work well in a team, and achieve team and individual goals • an enthusiastic approach and willingness to support your colleagues when the store gets busier • the flexibility to work a range of shifts to support the opening times of the store Why Co-op? Teamwork is a big part of the job. You'll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including: • a competitive pay rate • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round, which doubles to 20% on the Friday and Saturday after every payday • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams and welcome applications from everyone. We want to create an inclusive environment, where we can all celebrate our differences, contribute our best work and develop to our full potential. Our stores are open when our customers need us, so we need candidates to be flexible of when they're willing to work. At interview, we'll ask you to provide additional times for when you can work during the week, we call this preferred availability. As part of your application, you'll need to complete a 20-minute online assessment. Please note we may close the advert early due to a high volume of applications. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence.
Retail Supervisor - Customer Team Leader Location: Brighton Road, Horley, RH6 7ER Pay: £10.45 per hour & amazing benefits. Contract: 15 hours per week + regular overtime, permanent, part time Full training given Working pattern: 2 shifts over 5 weekdays including afternoons from 2pm and late evenings till 10pm, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Jan 22, 2022
Full time
Retail Supervisor - Customer Team Leader Location: Brighton Road, Horley, RH6 7ER Pay: £10.45 per hour & amazing benefits. Contract: 15 hours per week + regular overtime, permanent, part time Full training given Working pattern: 2 shifts over 5 weekdays including afternoons from 2pm and late evenings till 10pm, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Retail Supervisor - Customer Team Leader Location: Ebbsfleet - Castle Hill, Castle Hill, Ebbsfleet, DA10 0DF Pay: £10.45 per hour & amazing benefits. Contract: 16 hours per week + regular overtime, permanent, part time Full training given Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Jan 22, 2022
Full time
Retail Supervisor - Customer Team Leader Location: Ebbsfleet - Castle Hill, Castle Hill, Ebbsfleet, DA10 0DF Pay: £10.45 per hour & amazing benefits. Contract: 16 hours per week + regular overtime, permanent, part time Full training given Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
We're looking for a Customer Service Assistant who willÊbe the face of our business, delivering exceptionalÊcustomer serviceÊforÊESSÊon aÊpart timeÊbasis. You'll join a team that takes a real pride in what they do, takes pride in theirÊfood and most of all, join a company that takes pride in its people. As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In ESS you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Jan 22, 2022
Seasonal
We're looking for a Customer Service Assistant who willÊbe the face of our business, delivering exceptionalÊcustomer serviceÊforÊESSÊon aÊpart timeÊbasis. You'll join a team that takes a real pride in what they do, takes pride in theirÊfood and most of all, join a company that takes pride in its people. As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In ESS you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Retail Supervisor - Customer Team Leader Location: Unit 5; Neighbourhood Centre, Northen Way, Wellingborough, NN8 4UF Pay: £10.45 per hour & amazing benefits. Contract: 30 hours per week + regular overtime, permanent, part time Full training given Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support • carry out various duties on the post office counter To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
Jan 22, 2022
Full time
Retail Supervisor - Customer Team Leader Location: Unit 5; Neighbourhood Centre, Northen Way, Wellingborough, NN8 4UF Pay: £10.45 per hour & amazing benefits. Contract: 30 hours per week + regular overtime, permanent, part time Full training given Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview When you join Co-op as a Team Leader, you'll help shape the future of a business that's truly different. We're passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes! What you'll do You'll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you'll also: • perform daily checks to make sure the store is safe, secure, operational and presentable for our customers • encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement • be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders • take charge and guide the team if there's a problem to resolve • champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support • carry out various duties on the post office counter To be successful You'll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We're also looking for: • good communication skills • great organisational skills • problem solving skills • the ability to exceed customer expectations and resolve queries • the ability to collaborate and build relationships with people from all walks of life • drive ideas to help improve store sales • flexibility to work a range of shifts You must be aged 18 or over to be a Co-op Retail Supervisor as you'll need to authorise age-related sales. Why Co-op? We'll nurture your development while you help us foster stronger community relationships! You'll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes: • pay rates aligned to the Real Living Wage • premium rates for hours worked before 6am or after 10pm • flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) • 20% off Co-op branded products in our food stores all year-round • 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • pension with up to 10% employer contributions Building an inclusive workplace We're actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it's important that our teams reflect the communities they serve. We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies. COVID-19 Co-op is committed to supporting communities and keeping our customers and colleagues safe during the ongoing Coronavirus pandemic. If you're successful in your application, you might occasionally be required to work in other stores within the local area to cover colleague absence. Please note we may close the advert early due to a high number of applications. INDFOOD
You lead the way. We've got your back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day - from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. You won't just help our customers see the world; you'll help them truly experience it. If you have a flair for exceptional customer service, an aptitude for learning and natural curiosity, this role is for you. With an intensive training and coaching program, here's your chance to become a highly skilled Travel Consultant. Are you up for the challenge to join a key player in the travel industry? Deliver the expected, and the unexpected. Membership Managers are skillful consultants that educate their portfolio of Card Members on their benefits and grow engagement through their ability to develop relationships. They drive sales through their exceptional service and deep knowledge of our travel and lifestyle products and benefits. Membership Managers deliver efficiently and flawlessly every day, every time. Some of your responsibilities in this role will be: Collaborating with your team Membership Executive to understand the profile, preferences and history (travel and lifestyle) of each Member in the team portfolio Ensure customer profiles are accurate and up to date to further the proactive servicing philosophy Being the clients first point of contact through multi-channel servicing (phone, e-mail, chat, mobile messenger) and taking ownership of the Card Member's travel and lifestyle experience from beginning to end Using exceptional consulting skills so that you can recommend relevant products and services that are perfectly tailored to our Card Members needs Serving as an 'expert' who can provide personal insight into top travel destinations and lifestyle events which can be shared with customers and colleagues Master existing and new product offerings, value proposition and relevance to your Card Members Building relationships with our travel and lifestyle partners which will enable you to provide extraordinary experiences, perfectly executed Leveraging internal expertise to coordinate the handling of complex inquiries, ensuring timely completion to the satisfaction of the customer Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. What you need to thrive: Proven track record of exceptional customer satisfaction metrics Ability to provide expert and consultative customer service in a premium travel role. Experience servicing customers ideally in hospitality, concierge/lifestyle servicing, high-end customer service or sales roles. Travel reservations experience is a plus. Excellent communication skills across a variety of phone and digital channels through active listening and impeccable written and spoken communication Demonstrated ability to work effectively within a team environment, displays a positive 'Can Do' attitude Ability to maintain composure under pressure and in the face of frequently changing or competing demands A flair for providing expert and consultative customer servicing and building strong customer relationships Ability to drive customer satisfaction through understanding and meeting their travel and lifestyle servicing needs and following-up on engagement opportunities Self-motivation to work independently, managing your time and prioritizing your workload appropriately A desire to take ownership of your work and maintain superior attention to detail A strong knowledge of world geography and travel destinations including the lifestyle scene across the globe preferred A background in call centre servicing, driving your own efficiency metrics would be an advantage Flexibility to work shifts to meet customer needs We service our Card Members 24 hours / 7 days per week. The Centurion servicing department is open 7 days a week and hours of operation can change due to servicing needs. Work Location : The role will be based at our Brighton office. There may be a period of temporarily working from home depending on UK COVID-19 restrictions in place and American Express workplace safety requirements. In order to accommodate any period of working from home, the minimum requirements are: Current minimum speed requirements are 25 mbps download x 5 mbps upload speeds, preferably through broadband cable or fiber optic services A secure home office, located at your confirmed address of residence, free from background noise or other distractions Work at Home is only temporary and as soon as it is safe, you will be asked to return to the office. Why American Express? There's a difference between having a job and making a difference. Amex have been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don't make a difference without it. Don't live life without it. To complete your application please click on the links below. However, if you require any assistance with the completion of this process - or need any reasonable adjustments to be made - then please contact the Recruitment Team on .
Jan 22, 2022
Full time
You lead the way. We've got your back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day - from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. You won't just help our customers see the world; you'll help them truly experience it. If you have a flair for exceptional customer service, an aptitude for learning and natural curiosity, this role is for you. With an intensive training and coaching program, here's your chance to become a highly skilled Travel Consultant. Are you up for the challenge to join a key player in the travel industry? Deliver the expected, and the unexpected. Membership Managers are skillful consultants that educate their portfolio of Card Members on their benefits and grow engagement through their ability to develop relationships. They drive sales through their exceptional service and deep knowledge of our travel and lifestyle products and benefits. Membership Managers deliver efficiently and flawlessly every day, every time. Some of your responsibilities in this role will be: Collaborating with your team Membership Executive to understand the profile, preferences and history (travel and lifestyle) of each Member in the team portfolio Ensure customer profiles are accurate and up to date to further the proactive servicing philosophy Being the clients first point of contact through multi-channel servicing (phone, e-mail, chat, mobile messenger) and taking ownership of the Card Member's travel and lifestyle experience from beginning to end Using exceptional consulting skills so that you can recommend relevant products and services that are perfectly tailored to our Card Members needs Serving as an 'expert' who can provide personal insight into top travel destinations and lifestyle events which can be shared with customers and colleagues Master existing and new product offerings, value proposition and relevance to your Card Members Building relationships with our travel and lifestyle partners which will enable you to provide extraordinary experiences, perfectly executed Leveraging internal expertise to coordinate the handling of complex inquiries, ensuring timely completion to the satisfaction of the customer Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. What you need to thrive: Proven track record of exceptional customer satisfaction metrics Ability to provide expert and consultative customer service in a premium travel role. Experience servicing customers ideally in hospitality, concierge/lifestyle servicing, high-end customer service or sales roles. Travel reservations experience is a plus. Excellent communication skills across a variety of phone and digital channels through active listening and impeccable written and spoken communication Demonstrated ability to work effectively within a team environment, displays a positive 'Can Do' attitude Ability to maintain composure under pressure and in the face of frequently changing or competing demands A flair for providing expert and consultative customer servicing and building strong customer relationships Ability to drive customer satisfaction through understanding and meeting their travel and lifestyle servicing needs and following-up on engagement opportunities Self-motivation to work independently, managing your time and prioritizing your workload appropriately A desire to take ownership of your work and maintain superior attention to detail A strong knowledge of world geography and travel destinations including the lifestyle scene across the globe preferred A background in call centre servicing, driving your own efficiency metrics would be an advantage Flexibility to work shifts to meet customer needs We service our Card Members 24 hours / 7 days per week. The Centurion servicing department is open 7 days a week and hours of operation can change due to servicing needs. Work Location : The role will be based at our Brighton office. There may be a period of temporarily working from home depending on UK COVID-19 restrictions in place and American Express workplace safety requirements. In order to accommodate any period of working from home, the minimum requirements are: Current minimum speed requirements are 25 mbps download x 5 mbps upload speeds, preferably through broadband cable or fiber optic services A secure home office, located at your confirmed address of residence, free from background noise or other distractions Work at Home is only temporary and as soon as it is safe, you will be asked to return to the office. Why American Express? There's a difference between having a job and making a difference. Amex have been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don't make a difference without it. Don't live life without it. To complete your application please click on the links below. However, if you require any assistance with the completion of this process - or need any reasonable adjustments to be made - then please contact the Recruitment Team on .
We are now looking for a Technical Support Executive (Nights) to join our busy team in Hedge End! Shift: Full Time 4 on 4 off 19:30 - 07:30 Salary: up to £23,000 Per annum To support our resellers, customers, and internal teams to ensure we deliver the best customer experience possible. Provide technical support for our marketing leading technology service, card machines and online payments. This role will involve taking ownership of customer requests to find timely solutions; enabling the customer to continue taking payments. Own our stock management process overnight and contribute to application testing. We are looking for an individual that is passionate about customer service and exceeding customer expectations. The type of person we are looking for will have ideally had previous experience working within a technical support team (although this is not essential) and has an interest in technology although this doesn't necessarily have to have been within the card payments industry. A passion for helping people and supporting a range of technologies. Technical Support Executive (nights) Duties: Be the first point of contact via phone, emails and webchat for new and existing customers taking ownership of their technical requests. Liaise with their resellers, merchants, partners and colleagues internally to ensure they capture all the necessary information to support their customers with a focus on technical support for card terminals, online payment services and technology platforms. Working with our partners including terminal manufacturers, acquiring banks and banking gateway providers as required to establish services and resolve challenges on behalf of their customers. Support order fulfilment including dispatching stock from site and updating stock records. Updating their internal systems through the stages of order, keeping our customers informed at every stage. Manage the out of hours escalation process during any unforeseen emergency to find a quick resolution limiting impact on service. Monitor multiple environments and assist with running application tests to spot potential environment failure or defects. Communicate and co-ordinate with colleagues and other teams in the business to ensure we deliver upon our customers' expectations. A well-structured individual that can plan and manage their time effectively, being efficient, self-motivated and organised is essential. Can recognise and discuss additional services that may suite customers to enhance the service offered. Technical Support Executive (nights) Requirements: Passionate about delivering the best customer experience possible. Ability to take ownership of customer requests and work with colleagues and other departments to ensure we deliver upon our customers' requirements and expectations. Excellent listening and communication skills, able to communicate with people at all levels. Well-structured and organised, able to prioritise work. Proactive, tenacious, committed and hungry to succeed. Ability to trace patterns and spot anomalies If you feel like you meet the above criteria of the Technical Sales Executive (Nights), please apply now!
Jan 22, 2022
Full time
We are now looking for a Technical Support Executive (Nights) to join our busy team in Hedge End! Shift: Full Time 4 on 4 off 19:30 - 07:30 Salary: up to £23,000 Per annum To support our resellers, customers, and internal teams to ensure we deliver the best customer experience possible. Provide technical support for our marketing leading technology service, card machines and online payments. This role will involve taking ownership of customer requests to find timely solutions; enabling the customer to continue taking payments. Own our stock management process overnight and contribute to application testing. We are looking for an individual that is passionate about customer service and exceeding customer expectations. The type of person we are looking for will have ideally had previous experience working within a technical support team (although this is not essential) and has an interest in technology although this doesn't necessarily have to have been within the card payments industry. A passion for helping people and supporting a range of technologies. Technical Support Executive (nights) Duties: Be the first point of contact via phone, emails and webchat for new and existing customers taking ownership of their technical requests. Liaise with their resellers, merchants, partners and colleagues internally to ensure they capture all the necessary information to support their customers with a focus on technical support for card terminals, online payment services and technology platforms. Working with our partners including terminal manufacturers, acquiring banks and banking gateway providers as required to establish services and resolve challenges on behalf of their customers. Support order fulfilment including dispatching stock from site and updating stock records. Updating their internal systems through the stages of order, keeping our customers informed at every stage. Manage the out of hours escalation process during any unforeseen emergency to find a quick resolution limiting impact on service. Monitor multiple environments and assist with running application tests to spot potential environment failure or defects. Communicate and co-ordinate with colleagues and other teams in the business to ensure we deliver upon our customers' expectations. A well-structured individual that can plan and manage their time effectively, being efficient, self-motivated and organised is essential. Can recognise and discuss additional services that may suite customers to enhance the service offered. Technical Support Executive (nights) Requirements: Passionate about delivering the best customer experience possible. Ability to take ownership of customer requests and work with colleagues and other departments to ensure we deliver upon our customers' requirements and expectations. Excellent listening and communication skills, able to communicate with people at all levels. Well-structured and organised, able to prioritise work. Proactive, tenacious, committed and hungry to succeed. Ability to trace patterns and spot anomalies If you feel like you meet the above criteria of the Technical Sales Executive (Nights), please apply now!
Alexander Hancock Recruitment
Manchester, Lancashire
Global role to support UK and European Football and US American Football clubs, supporting teams and coaches to fully utilise technology offered, Fluent English and/or German language skills essential, Salary c £31000 plus bonuses, passion for sports, performance and technology essential. WFH role if preferred Our client is looking for recruit a Customer Service Account Manager to work with athletes, teams and coaches etc to ensure that the technology supplied to them is used to its full potential. Key responsibilities for the position of Customer Service Account Manager User training and customer onboarding Troubleshooting together with technical support team Customer engagement Sales work in terms of outlining upgrades to the system and contract renewals Communication link between customers and internal business functions (support, RnD, sales, marketing) Contribute to mutual value creation measured in customer retention, system usage activity and satisfaction. Required competence and experience for the position of Customer Service Account Manager Good technical skills and understanding of the coaching needs in team sports. Fluent in English or in German. Other languages are considered as a strong asset. Experience in using the sports technology platforms (software and hardware) Ability to work under pressure with flexible working hours (They have customers in different time zones in Europe, North America, etc.) Passion towards sports, physiology and performance analytics Team player with results-oriented, entrepreneurial and problem-solving mindset. We offer you Opportunity to join a growing company with a leading sports performance management solution in the world. Work with world leading heart rate variability analytics and technology used also by the top athletes in the world. International, driven, energetic and growing team. A versatile and interesting position with possibilities to grow within the company. Comprehensive benefits and flexible/remote working conditions Competitive holiday entitlement in the UK, weekly exercise hour during workday along with several wellbeing benefits and of course free internet connection to your home. WFH if required
Jan 22, 2022
Full time
Global role to support UK and European Football and US American Football clubs, supporting teams and coaches to fully utilise technology offered, Fluent English and/or German language skills essential, Salary c £31000 plus bonuses, passion for sports, performance and technology essential. WFH role if preferred Our client is looking for recruit a Customer Service Account Manager to work with athletes, teams and coaches etc to ensure that the technology supplied to them is used to its full potential. Key responsibilities for the position of Customer Service Account Manager User training and customer onboarding Troubleshooting together with technical support team Customer engagement Sales work in terms of outlining upgrades to the system and contract renewals Communication link between customers and internal business functions (support, RnD, sales, marketing) Contribute to mutual value creation measured in customer retention, system usage activity and satisfaction. Required competence and experience for the position of Customer Service Account Manager Good technical skills and understanding of the coaching needs in team sports. Fluent in English or in German. Other languages are considered as a strong asset. Experience in using the sports technology platforms (software and hardware) Ability to work under pressure with flexible working hours (They have customers in different time zones in Europe, North America, etc.) Passion towards sports, physiology and performance analytics Team player with results-oriented, entrepreneurial and problem-solving mindset. We offer you Opportunity to join a growing company with a leading sports performance management solution in the world. Work with world leading heart rate variability analytics and technology used also by the top athletes in the world. International, driven, energetic and growing team. A versatile and interesting position with possibilities to grow within the company. Comprehensive benefits and flexible/remote working conditions Competitive holiday entitlement in the UK, weekly exercise hour during workday along with several wellbeing benefits and of course free internet connection to your home. WFH if required
Customer Service AdvisorAbout usThe Wifinity Group is on a mission to make Wi-Fi great! We are a multi award winning Gigabit Internet Service Provider, with products and services connecting over 6 million people a year across a wide range of sectors, including Defence & Education. Wifinity is the number 1 provider for recreational WiFi, holiday parks, retail and residential.At Wifinity were proud of our fantastic products, and amazing growth! But we couldnt do this without our amazing people, who go above and beyond to wow our customers and make WiFi great since being founded in 2007.Our people are both innovative and fun, creating long lasting customer relationships. They think outside the box to provide customer centric solutions allowing them to achieve the results our customers desire. Wifinity has grown to the company we are today because of those amazing people that live and breathe our values, we believe that the customers priorities are imperative to the success of their business and we go above and beyond to dedicate ourselves to them.If youre the best at what you do and believe in a world with better Wi-Fi, come and join our journey as a new Wifinian!The role purposeWe are looking for a call centre agent to join our Customer Service Team. In this role you will be delivering great customer service through phone calls, email and live chat. The team's deliverables are to resolve issues and provide excellent customer focused service in a timely and professional manner.As Wifinitys first point of contact for our customers you will ensure that every query will be answered to the highest standard. You will be learning all about our business and what we do to efficiently resolve our customers issues. You will take ownership of your cases and together as a team work towards increasing our first contact resolution response.Key ResponsibilitiesJoining our customer services team, you will be responsible for delivering an exceptional service to customer queries through the various OMNI channel contact methods provided to customers through Webchat, Email and Telephony.Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion.Handling a high number of incoming & outgoing calls, emails and chatsListen carefully and play back your understanding of the customers issuesDemonstrate empathy to customers complaintsTake ownership of keeping the customer informed through to resolution of the reported issueUse process driven troubleshooting techniques and technical expertise to resolve customer issuesEvaluate and work to resolve complex technical faultsManaging workflows from initiation through to resolutionEscalate issues where a solution cannot be achieved within own remitReporting to and liaising with team members and line managersEvaluate and report any recurring quality issuesHighlight training needs we necessaryReport patterns and trends observed of recurring customer queries Customer Driven: Identify and assess customers needs to achieving and exceeding customer satisfactionBuild sustainable relationships and trust with customers through open and interactive communicationHandle customer queries, provide appropriate solutions and alternatives within the expected time frame and follow up to ensure resolution Key RequirementsAbout youYou will be an organised and service minded professional who thrives in problem solving orientated environments. You value clear communication and are a self-starter with the desire to perform to a high standard. You are a team player with excellent interpersonal skills. You also have:Results and solutions orientatedA strong team player, who is also able to work with the minimum amount of supervisionExcellent communication and interpersonal skills, with the ability to build strong relationships with adjusters and colleagues at all levels quickly and efficientlyStrong organisation skillsYour experienceWorking in a contact centre environment Excellent communication skills - written and verbalAbility to use and navigate around basic tools such ticketing, CRM, billing, webchatWorking at in a fact pace environmentIt would be nice to also haveExperience in the telecommunications industry
Jan 22, 2022
Full time
Customer Service AdvisorAbout usThe Wifinity Group is on a mission to make Wi-Fi great! We are a multi award winning Gigabit Internet Service Provider, with products and services connecting over 6 million people a year across a wide range of sectors, including Defence & Education. Wifinity is the number 1 provider for recreational WiFi, holiday parks, retail and residential.At Wifinity were proud of our fantastic products, and amazing growth! But we couldnt do this without our amazing people, who go above and beyond to wow our customers and make WiFi great since being founded in 2007.Our people are both innovative and fun, creating long lasting customer relationships. They think outside the box to provide customer centric solutions allowing them to achieve the results our customers desire. Wifinity has grown to the company we are today because of those amazing people that live and breathe our values, we believe that the customers priorities are imperative to the success of their business and we go above and beyond to dedicate ourselves to them.If youre the best at what you do and believe in a world with better Wi-Fi, come and join our journey as a new Wifinian!The role purposeWe are looking for a call centre agent to join our Customer Service Team. In this role you will be delivering great customer service through phone calls, email and live chat. The team's deliverables are to resolve issues and provide excellent customer focused service in a timely and professional manner.As Wifinitys first point of contact for our customers you will ensure that every query will be answered to the highest standard. You will be learning all about our business and what we do to efficiently resolve our customers issues. You will take ownership of your cases and together as a team work towards increasing our first contact resolution response.Key ResponsibilitiesJoining our customer services team, you will be responsible for delivering an exceptional service to customer queries through the various OMNI channel contact methods provided to customers through Webchat, Email and Telephony.Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion.Handling a high number of incoming & outgoing calls, emails and chatsListen carefully and play back your understanding of the customers issuesDemonstrate empathy to customers complaintsTake ownership of keeping the customer informed through to resolution of the reported issueUse process driven troubleshooting techniques and technical expertise to resolve customer issuesEvaluate and work to resolve complex technical faultsManaging workflows from initiation through to resolutionEscalate issues where a solution cannot be achieved within own remitReporting to and liaising with team members and line managersEvaluate and report any recurring quality issuesHighlight training needs we necessaryReport patterns and trends observed of recurring customer queries Customer Driven: Identify and assess customers needs to achieving and exceeding customer satisfactionBuild sustainable relationships and trust with customers through open and interactive communicationHandle customer queries, provide appropriate solutions and alternatives within the expected time frame and follow up to ensure resolution Key RequirementsAbout youYou will be an organised and service minded professional who thrives in problem solving orientated environments. You value clear communication and are a self-starter with the desire to perform to a high standard. You are a team player with excellent interpersonal skills. You also have:Results and solutions orientatedA strong team player, who is also able to work with the minimum amount of supervisionExcellent communication and interpersonal skills, with the ability to build strong relationships with adjusters and colleagues at all levels quickly and efficientlyStrong organisation skillsYour experienceWorking in a contact centre environment Excellent communication skills - written and verbalAbility to use and navigate around basic tools such ticketing, CRM, billing, webchatWorking at in a fact pace environmentIt would be nice to also haveExperience in the telecommunications industry
Talos360 is a market-leading and rapidly growing business to business talent software product, but we think like a services business, delivering great customer service and constantly striving to deliver our customer's a better way to attract, engage, recruit, hire and retain their talent. We are looking for a Graduate Help Desk Consultant to join our team, immediate start available. This is a full time position working from our Warrington office, paying a basic salary £19,000.00-£24,000.00 + benefits! We are very proud of what we have accomplished and are looking for individuals who will take great pride in their roles, ensuring our customers get success from our products and services. As our Graduate Help Desk Consultant, we can provide you with a whole host of training on our processes, products, and services… so all we require in return is a can-do attitude, a motivation to solve problems, collaboration, and the ability to work as a team. But most importantly, want to provide exceptional customer service! Joining us as one of our Graduate Help Desk Consultant, you will need excellent communication skills, both written and verbal, and must be able to work at pace with strong attention to detail. You will also be open to always finding a better way of working and supporting our customers. You will be joining a close knit high performing team with a positive, friendly, helpful, open and transparent culture. If successful in this Graduate Help Desk Consultant role, you will be trained, developed, supported, and coached. The key to this role is the ability and love of problem solving, helping clients and colleagues, and completing tasks. This Graduate Help Desk Consultant role will require you to work from our modern, fresh, and engaging offices but you will have the flexibility and trust to work from home if needed. We believe engaged employees deliver great client solutions. We all try and finish early on a Friday, have various discounted perks and regular team rewards and business events which all form part of our culture. So, if you want to be successful, want to make a difference, and want to become part of a stable, growing, developing business where you can thrive, then apply now to become our Graduate Help Desk Consultant and see if we are a good match
Jan 22, 2022
Full time
Talos360 is a market-leading and rapidly growing business to business talent software product, but we think like a services business, delivering great customer service and constantly striving to deliver our customer's a better way to attract, engage, recruit, hire and retain their talent. We are looking for a Graduate Help Desk Consultant to join our team, immediate start available. This is a full time position working from our Warrington office, paying a basic salary £19,000.00-£24,000.00 + benefits! We are very proud of what we have accomplished and are looking for individuals who will take great pride in their roles, ensuring our customers get success from our products and services. As our Graduate Help Desk Consultant, we can provide you with a whole host of training on our processes, products, and services… so all we require in return is a can-do attitude, a motivation to solve problems, collaboration, and the ability to work as a team. But most importantly, want to provide exceptional customer service! Joining us as one of our Graduate Help Desk Consultant, you will need excellent communication skills, both written and verbal, and must be able to work at pace with strong attention to detail. You will also be open to always finding a better way of working and supporting our customers. You will be joining a close knit high performing team with a positive, friendly, helpful, open and transparent culture. If successful in this Graduate Help Desk Consultant role, you will be trained, developed, supported, and coached. The key to this role is the ability and love of problem solving, helping clients and colleagues, and completing tasks. This Graduate Help Desk Consultant role will require you to work from our modern, fresh, and engaging offices but you will have the flexibility and trust to work from home if needed. We believe engaged employees deliver great client solutions. We all try and finish early on a Friday, have various discounted perks and regular team rewards and business events which all form part of our culture. So, if you want to be successful, want to make a difference, and want to become part of a stable, growing, developing business where you can thrive, then apply now to become our Graduate Help Desk Consultant and see if we are a good match
We are looking for a customer-centric Customer Service Manager to help lead and coach our rapidly growing client services team. With over half a million small businesses choosing us to create their marketing materials, your purpose is to ensure businesses of any size, small or large, have an incredible experience. Your main job purpose is to lead instantprints client services team...... click apply for full job details
Jan 22, 2022
Full time
We are looking for a customer-centric Customer Service Manager to help lead and coach our rapidly growing client services team. With over half a million small businesses choosing us to create their marketing materials, your purpose is to ensure businesses of any size, small or large, have an incredible experience. Your main job purpose is to lead instantprints client services team...... click apply for full job details
Tilia Homes are looking for new talent to join us on our exciting journey to grow our business and become a 5 star housebuilder. We are a new brand in the market looking to make a name in the industry that inspires confidence. With a strong and rapidly growing land bank, allied to significant financial resources, we have both the means and desire to build a bright future for both our customers and ...... click apply for full job details
Jan 22, 2022
Full time
Tilia Homes are looking for new talent to join us on our exciting journey to grow our business and become a 5 star housebuilder. We are a new brand in the market looking to make a name in the industry that inspires confidence. With a strong and rapidly growing land bank, allied to significant financial resources, we have both the means and desire to build a bright future for both our customers and ...... click apply for full job details
Basic Salary: £21,622 Location: Home Based - Must live in the London area and be able to travel to one of our London Depots when required - Heathrow, Elephant & Castle, Woolwich, Woodford Green. Hours/Shifts: 37.5 Being the first point of contact for service users, their family and health providers, serve to ensure that the right product, in the right condition is delivered and installed to the clien...... click apply for full job details
Jan 22, 2022
Full time
Basic Salary: £21,622 Location: Home Based - Must live in the London area and be able to travel to one of our London Depots when required - Heathrow, Elephant & Castle, Woolwich, Woodford Green. Hours/Shifts: 37.5 Being the first point of contact for service users, their family and health providers, serve to ensure that the right product, in the right condition is delivered and installed to the clien...... click apply for full job details
On Target Recruitment Limited
Northampton, Northamptonshire
The Company: My Client is a leading manufacturer of Pneumatics. Looking for a Customer Relationship Manager. They will provide great opportunity to learn and develop. Established for over 90 years. Turnover of over 2.5 Billion Euros. Globally employ 20,000 staff...... click apply for full job details
Jan 22, 2022
Full time
The Company: My Client is a leading manufacturer of Pneumatics. Looking for a Customer Relationship Manager. They will provide great opportunity to learn and develop. Established for over 90 years. Turnover of over 2.5 Billion Euros. Globally employ 20,000 staff...... click apply for full job details
Job Title: Senior Service Manager Location: Kent Hours: 37.5 hrs per week Salary: Competitive Work with us! Achieve together want you to have fun at work and make things happen for the people we support...... click apply for full job details
Jan 22, 2022
Full time
Job Title: Senior Service Manager Location: Kent Hours: 37.5 hrs per week Salary: Competitive Work with us! Achieve together want you to have fun at work and make things happen for the people we support...... click apply for full job details
A 3 partner firm of Accountants in Wilmslow are currently recruiting for an experienced Client Manager to join their team as a result of the growth of their client portfolio. Client Details They offer a genuinely trusting and autonomous environment. Also, they operate a flexible working policy with the option to work flexibly from home after probation, due to their Xero gold status, allowing remote ...... click apply for full job details
Jan 22, 2022
Full time
A 3 partner firm of Accountants in Wilmslow are currently recruiting for an experienced Client Manager to join their team as a result of the growth of their client portfolio. Client Details They offer a genuinely trusting and autonomous environment. Also, they operate a flexible working policy with the option to work flexibly from home after probation, due to their Xero gold status, allowing remote ...... click apply for full job details
MSite has an exciting opportunity for an After Sales Administrator to join our Operations Team in Liverpool . You will join us on a full time, permanent basis and in return, you will receive a competitive salary plus benefits. We are an extraordinary technology brand looking for extraordinary people...... click apply for full job details
Jan 22, 2022
Full time
MSite has an exciting opportunity for an After Sales Administrator to join our Operations Team in Liverpool . You will join us on a full time, permanent basis and in return, you will receive a competitive salary plus benefits. We are an extraordinary technology brand looking for extraordinary people...... click apply for full job details
Head of Fundraising Service Delivery & Design (Fundraising Operations) Location: London (but we will consider UK flexible) Hours: 35 hours per week Contract: Fixed term until the end of January 2023 (Maternity cover) Salary: Circa £ 55,600 per annum pro rata (Including inner London weighing of £3,344) Could your exceptional leadership and operational delivery skills further our mission to help peo...... click apply for full job details
Jan 22, 2022
Contractor
Head of Fundraising Service Delivery & Design (Fundraising Operations) Location: London (but we will consider UK flexible) Hours: 35 hours per week Contract: Fixed term until the end of January 2023 (Maternity cover) Salary: Circa £ 55,600 per annum pro rata (Including inner London weighing of £3,344) Could your exceptional leadership and operational delivery skills further our mission to help peo...... click apply for full job details
About the Job Location : Dundee Salary: £26,995 to £29,776 Deadline for completing stage 1: Wednesday 9th February 2022 at 12pm As a Client Manager, you will play a crucial role in providing a great service for our customers. Every day is a chance to make an important contribution to what we do...... click apply for full job details
Jan 22, 2022
Full time
About the Job Location : Dundee Salary: £26,995 to £29,776 Deadline for completing stage 1: Wednesday 9th February 2022 at 12pm As a Client Manager, you will play a crucial role in providing a great service for our customers. Every day is a chance to make an important contribution to what we do...... click apply for full job details
About the Job Location : Glasgow Salary: £26,995 to £29,776 Deadline for completing stage 1: Wednesday 9th February 2022 at 12pm As a Client Manager, you will play a crucial role in providing a great service for our customers. Every day is a chance to make an important contribution to what we do...... click apply for full job details
Jan 22, 2022
Full time
About the Job Location : Glasgow Salary: £26,995 to £29,776 Deadline for completing stage 1: Wednesday 9th February 2022 at 12pm As a Client Manager, you will play a crucial role in providing a great service for our customers. Every day is a chance to make an important contribution to what we do...... click apply for full job details
Company description: Water Utility Company based in Yorkshire region of England. Job description: Salary & Benefits: Salary range £29,421- £36,339 per annum depending on experience. Benefits include company pension, 25 days annual leave, performance bonus & retails savings scheme This is a permanent, full time opportunity working 37 hours per week between a working window of 8am-6pm Monday to Friday Th...... click apply for full job details
Jan 22, 2022
Full time
Company description: Water Utility Company based in Yorkshire region of England. Job description: Salary & Benefits: Salary range £29,421- £36,339 per annum depending on experience. Benefits include company pension, 25 days annual leave, performance bonus & retails savings scheme This is a permanent, full time opportunity working 37 hours per week between a working window of 8am-6pm Monday to Friday Th...... click apply for full job details
Cornerstone Healthcare Group Ltd
Southampton, Hampshire
Support Service Manager Kitnocks House, Curdridge, Southampton £35,000 p/a + Benefits Cornerstone Healthcare has an exciting new vacancy for a Support Service Manager to join our friendly team at Kitnocks House, based in Curdridge, Southampton on a full time, permanent basis. Cornerstone Healthcare is a care provider with specialist nursing homes in Hampshire focused solely on caring for people with ...... click apply for full job details
Jan 22, 2022
Full time
Support Service Manager Kitnocks House, Curdridge, Southampton £35,000 p/a + Benefits Cornerstone Healthcare has an exciting new vacancy for a Support Service Manager to join our friendly team at Kitnocks House, based in Curdridge, Southampton on a full time, permanent basis. Cornerstone Healthcare is a care provider with specialist nursing homes in Hampshire focused solely on caring for people with ...... click apply for full job details
Selective Recruitment group are working with an expanding business in Abingdon, Oxfordshire who are on the lookout for a self-motivated and passionate Part-Time Assistant Customer Services Manager to join their team. Role: Part-Time Assistant Customer Services Manager Salary: £11.00 - £11.50 per hour Location: Abingdon Contract: Temporary - Permanent What will you be doing as an Assistant Customer Se...... click apply for full job details
Jan 22, 2022
Full time
Selective Recruitment group are working with an expanding business in Abingdon, Oxfordshire who are on the lookout for a self-motivated and passionate Part-Time Assistant Customer Services Manager to join their team. Role: Part-Time Assistant Customer Services Manager Salary: £11.00 - £11.50 per hour Location: Abingdon Contract: Temporary - Permanent What will you be doing as an Assistant Customer Se...... click apply for full job details
Dundee Science Centre is currently looking for an experienced and motivated individual to join our team to fulfil the pivotal role of Visitor Experience Team Leader in a fulltime capacity. As part of a team of 3 you will lead and co-ordinate the day-to-day visitor operations within Dundee Science Centre and across 3 rd party sites to ensure an environment that is engaging, secure and provides an exc...... click apply for full job details
Jan 22, 2022
Contractor
Dundee Science Centre is currently looking for an experienced and motivated individual to join our team to fulfil the pivotal role of Visitor Experience Team Leader in a fulltime capacity. As part of a team of 3 you will lead and co-ordinate the day-to-day visitor operations within Dundee Science Centre and across 3 rd party sites to ensure an environment that is engaging, secure and provides an exc...... click apply for full job details
Customer Service Coordinator Location: Buxton, SK17 9RZ. Salary: £18,000 - £22,000 per annum DOE. Contract: Full time, permanent. Saica is one of the leading European players in the development and production of recycled paper for corrugated cardboard with a production of 2.5 million tons of paper...... click apply for full job details
Jan 22, 2022
Full time
Customer Service Coordinator Location: Buxton, SK17 9RZ. Salary: £18,000 - £22,000 per annum DOE. Contract: Full time, permanent. Saica is one of the leading European players in the development and production of recycled paper for corrugated cardboard with a production of 2.5 million tons of paper...... click apply for full job details
We give you a world of potential We are looking for a self-motivated and results driven individual to become a Client Manager within one of core business areas in UK Registry to be a trusted advisor providing proactive account management to our clients. This requires individuals who are client focussed, with a proven ability to deliver solutions and maintain high standards of quality at all times...... click apply for full job details
Jan 22, 2022
Full time
We give you a world of potential We are looking for a self-motivated and results driven individual to become a Client Manager within one of core business areas in UK Registry to be a trusted advisor providing proactive account management to our clients. This requires individuals who are client focussed, with a proven ability to deliver solutions and maintain high standards of quality at all times...... click apply for full job details
Customer Success Manager Customer Experience | UK There are a lot of security companies out there, but no one is doing what Kenna (Cisco) is doing: giving our customers the ability to measure their risk landscape and truly protect their environments from the ever-present threat of a breach. As a result, we see phenomenal growth as some of the top companies in the world flock to our platform...... click apply for full job details
Jan 22, 2022
Full time
Customer Success Manager Customer Experience | UK There are a lot of security companies out there, but no one is doing what Kenna (Cisco) is doing: giving our customers the ability to measure their risk landscape and truly protect their environments from the ever-present threat of a breach. As a result, we see phenomenal growth as some of the top companies in the world flock to our platform...... click apply for full job details
Page Personnel Secretarial & Business Support
Ormskirk, Lancashire
This opportunity has arisen for an experienced dynamic and highly motivated Customer Service Manager to lead this department through a period of change. Client Details This business are a large manufacturing business with excellent financial track record, they operate within a specialist market and will offer hands on training to learn about their products in detail...... click apply for full job details
Jan 22, 2022
Full time
This opportunity has arisen for an experienced dynamic and highly motivated Customer Service Manager to lead this department through a period of change. Client Details This business are a large manufacturing business with excellent financial track record, they operate within a specialist market and will offer hands on training to learn about their products in detail...... click apply for full job details
Customer Experience Leader Sales - Stockport Voice Part-Time Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine...... click apply for full job details
Jan 22, 2022
Full time
Customer Experience Leader Sales - Stockport Voice Part-Time Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine...... click apply for full job details
Client Relationship Manager Home based UK wide travel Within Avivas Workplace Saving and Retirement division (WS&R ), we now have an exciting opportunity to join us as a Client Relationship Manager . In this role the chosen post-holder will be aligned to a panel of WS&R scheme clients and will be accountable for developing these key client relationships and subsequent executive strategies, to ensure ...... click apply for full job details
Jan 22, 2022
Full time
Client Relationship Manager Home based UK wide travel Within Avivas Workplace Saving and Retirement division (WS&R ), we now have an exciting opportunity to join us as a Client Relationship Manager . In this role the chosen post-holder will be aligned to a panel of WS&R scheme clients and will be accountable for developing these key client relationships and subsequent executive strategies, to ensure ...... click apply for full job details
Page Personnel Secretarial & Business Support
Ormskirk, Lancashire
This opportunity has arisen for an experienced dynamic and highly motivated Leader for the Customer Service function. This role is idea for anyone who take pride in developing a best in class function. Working in this small and specialist function you'll be the internal voice of the customer and aim to develop a seamless customer journey...... click apply for full job details
Jan 22, 2022
Full time
This opportunity has arisen for an experienced dynamic and highly motivated Leader for the Customer Service function. This role is idea for anyone who take pride in developing a best in class function. Working in this small and specialist function you'll be the internal voice of the customer and aim to develop a seamless customer journey...... click apply for full job details
The job at hand is for a french speaking customer service agent to look after a huge manufacturing company in Warrington's international accounts, tracking orders, building rapport and general customer service. Client Details The client is a huge energy manufacturing firm in Warrington, they pride themselves on strong customer attention and relationships and that is where you come in! Description The ...... click apply for full job details
Jan 22, 2022
Full time
The job at hand is for a french speaking customer service agent to look after a huge manufacturing company in Warrington's international accounts, tracking orders, building rapport and general customer service. Client Details The client is a huge energy manufacturing firm in Warrington, they pride themselves on strong customer attention and relationships and that is where you come in! Description The ...... click apply for full job details
We are looking for reliable, passionate, and professional individuals to join the BCA family! Job Title: Customer Claims Manager Location: BCA Manchester/ Hybrid Salary: £35,000-£42,000 (depending on experience) + 15% bonus Working Hours: 40 hours per week, over 5 or 7 days; 9 hour shifts between 8am and 7pm Mon-Fri and 8:30-5:30pm Sat-Sun...... click apply for full job details
Jan 22, 2022
Full time
We are looking for reliable, passionate, and professional individuals to join the BCA family! Job Title: Customer Claims Manager Location: BCA Manchester/ Hybrid Salary: £35,000-£42,000 (depending on experience) + 15% bonus Working Hours: 40 hours per week, over 5 or 7 days; 9 hour shifts between 8am and 7pm Mon-Fri and 8:30-5:30pm Sat-Sun...... click apply for full job details
A leading, top 10 accountancy practice based in Guildford has a requirement for a Personal Tax Associate Director to join their highly regarded team as key addition. The position has arisen through a combination of growth and planning for the future development of this successful office. You will have opportunity to manage a team, clients and develop their personal tax offering with a clear path t...... click apply for full job details
Jan 22, 2022
Full time
A leading, top 10 accountancy practice based in Guildford has a requirement for a Personal Tax Associate Director to join their highly regarded team as key addition. The position has arisen through a combination of growth and planning for the future development of this successful office. You will have opportunity to manage a team, clients and develop their personal tax offering with a clear path t...... click apply for full job details
