1521 Call Centre / CustomerService jobs

IT/ Systems Trainer within Private Health Care We are currently working to onboard a Senior Digital Consultant into a 6-month contract role (then permanent), in support of a Bristol based Health care company. Salary: £32,652 - £37,803 per annum Contract Length: 6 months initially then permanent Location: South BristolResponsibilities include: Supporting the delivery of digital support services, projects and improvements across GP practices, care homes and primary care. Some travel required to visit sites across the Bristol, North Somerset and South Gloucestershire area You will need to demonstrate: Previous NHS or Health care experience Knowledge of EMIS Web and/or other primary care digital tools Line Management experience In return:A rewarding contract which will initially run for 6 months with a view to go permanent. Alternatively, if you happen to know anyone who could be interested in this role and has the relevant experience there is a £250 referral scheme available for recommending a successful candidate. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location : Office in Tunbridge Wells with travel around West Kent If you would like to join a friendly organisation and have experience in offering financial support, then look no further than their Money Support Officer role! You will be assisting their residents with budgeting and advising them on the different benefits that they can claim. Good knowledge of the benefits system as well as experience in support are needed for this role. Internal Applicants Internal applicants should send a supporting statement outlining how they match the criteria in the job description and why they should be considered for the role to the HR inbox.

Job title Customer Co-ordinator Contract Level Permanent Departments / Location Customer Services Reports to (Job Title) Customer Service Manager Job Summary / Job Purpose To provide excellent customer service for Tayto Group Ltd and it's customers, both internal and external. R...

Have you got exceptional people management skills coupled with a sound knowledge of the NHS and previous experience of leading an established and successful Account Management team? Our business, NHS Shares Business Services (NHS SBS) was created in 2004 by the Department of Health and Social Care (DHSC) to deliver corporate shared services to the NHS. We're a purpose driven joint venture with Sopra Steria and our culture blends the best of our NHS DNA with a strong commercial focus to grow our market leading position. Presently, we have an opportunity for a Head of Account Management to join during a period of expediential growth and transformation. Your new role will be to lead a team of 5 Account Managers in developing high value relationships with clients and Integrated Care Systems (ICSs), focused on the delivery of quality and efficiencies to clients through the adoption of NHS SBS products and services. A large part of the position will be to lead the team in evolving existing client relationships, securing long term contracts, and engaging clients into our transformational plans, growing revenue and market share. Please be aware that this role can be fulfilled anywhere in the UK and will require you to travel to client sites as and when required. What you'll be doing: * Leading the Account Management team (5) and a Support Manager * Retaining existing BPO clients onto new long-term contracts, demonstrating client value and efficiency delivery, whilst securing the NHS SBS revenue line * Delivering additional product and service growth to existing clients, supporting them to become more efficient * Leading the Account Management team in working alongside the ICS Client Solution Directors to establish ICS engagement strategies and account plans which optimise existing client value, create future solutions and result in committed long term contracts across ICS footprints * Collaboratively work alongside the Marketing function to develop client narratives which support the articulation of our value propositions and future development roadmaps * Own and handle the client defence strategy and plan, identifying client risks and opportunities at individual client and ICS level, implementing a co-ordinated plan to mitigate risks and optimise existing client portfolio commitments * Develop competitor and more general market intelligence through the client partnership team to inform NHS SBS strategy and operational focus * Look after the full BPO renewals forecasting and reporting on a weekly and monthly basis, alongside annual planning through the budgeting process What you'll bring: * Previous experience gained from leading an account management/ business development team with a healthcare services focus * Exposure in increasing efficiencies across Account Management functions, stripping out non-value add activity to optimise time engaged with clients * Knowledge of positively managing and leading a team through a period of transformation and growth to ensure they recognise, contribute to and buy into the journey * Ability to navigate multiple priorities (both strategic and operational), pulling on internal resources to support achieving positive outcomes for team and clients * A positive, can-do attitude with the ability to motivate the team as a group and as individuals It would be great if you had: * Experience of either Business Process Outsourcing and Healthcare Services sales into the NHS market * Experience of positive engagement which has led to clear commercial benefits into senior level NHS stakeholders up to and including Board level * An existing network of senior NHS decision makers which can be called on to support delivery of renewals and new growth pipeline Employment Type full time, permanent Location UK, with travel to client sites Security Clearance Level BPSS Internal Recruiter Emma Salary Circa £80,000 Depending upon experience and development needs Benefits Annual management incentive plan (15% on target, 30% max), £6,600 cash car allowance, 25 days annual leave with the option to buy additional days, private medical (couple), 4x life assurance, pension, and generous flexible benefits fund which is 3% of base salary Loved reading about this job and want to know more about us? NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Would you like to join us on our journey? We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application

We're looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we're known for. Our retail stores are more than somewhere to pick up the groceries - they're the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don't just help improve store performance and efficiency, they're the friendly, recognisable face within the local community. What we're looking for We're offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You'll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You'll have excellent communication skills, and be a great team player with a positive 'can do' attitude. You'll also have a keen enthusiasm for delivering great customer service and won't be afraid to get stuck in and carry out day-to-day tasks, including: Helping customers with queries and requests Merchandising stock, ensuring great availability for our customers Assisting with stock control and replenishment Working on the checkout serving customers Helping keep the store clean, tidy and safe Maintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you'll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op? Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first - and it's no different for our team members. Alongside the competitive salary, you'll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op - start your new career now.

We're looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we're known for. Our retail stores are more than somewhere to pick up the groceries - they're the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don't just help improve store performance and efficiency, they're the friendly, recognisable face within the local community. What we're looking for We're offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You'll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You'll have excellent communication skills, and be a great team player with a positive 'can do' attitude. You'll also have a keen enthusiasm for delivering great customer service and won't be afraid to get stuck in and carry out day-to-day tasks, including: Helping customers with queries and requests Merchandising stock, ensuring great availability for our customers Assisting with stock control and replenishment Working on the checkout serving customers Helping keep the store clean, tidy and safe Maintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you'll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op? Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first - and it's no different for our team members. Alongside the competitive salary, you'll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op - start your new career now.

Team Contact Centre Location Slough Contact Centre County Berkshire Ref # 14832 Closing Date 26-Jun-2022 Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the industry? If yes, then we may have the role for you! At Metro Bank we are looking for Customer Service Advisors who can provide professional and amazing customer service to our retail customers over the phone. We will give you fantastic training and support so that you can surprise and delight our customers on every call. We also support all colleagues through the 'Professional Banking Certificate' an amazing qualification that is industry recognised by the Chartered Banking Institute. You will also have access to Metro Bank University which supports the training and development of all our colleagues - and with our ambitious growth targets, it can be a big chance for truly exciting career progression! In return, we will make sure that you are well-rewarded by offering you a competitive salary, annual bonus, hybrid working and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, and a number of colleague discounts. So what will you be doing...? • Providing fantastic service and support to our customers over the phone • Be a representative of the Metro Bank brand • Advising our customers on all types of queries such as: balance enquiries, payments, internet banking, card management, using our mobile app • Updating all of our systems, making sure you attend to every detail and record all conversations with 100% accuracy • Following the correct processes to make sure our customers are safe • Living and breathing our amazing behaviours, and being a great team player You need to be this kind of person… • Passionate about providing unparalleled levels of customer service and convenience • Prepared to stick at something - we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow • Able to work and learn quickly in a fast paced, fun and dynamic environment • Care about doing a great job and exceeding expectations with the quality of what you do And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • You'll need to be able to balance building relationships with your customers with attention to detail - we are a bank after all! • Be 100% flexible to work a variety of shift patterns over the seven days Metro Bank are open • Right from the start, we'll give you full training and great support so you don't need previous experience of finance or banking, but you must have experience of delivering outstanding customer service Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

CCP has passionately supported candidates with 'customer contact' job opportunities since 2010. We focus on partnering with our fantastic clients, immersing ourselves in their brand when they're looking for talented, culturally aligned people to join their business.Want to join an award-winning, fast-growing business that prioritises customer experience?I am happy to say that we are partnering again with one of our amazing clients as they are on the search for X4 Customer Service Advisors to be the first point of contact for their customers. Working within a fast-paced contact centre environment dealing with a wide range of enquiries, you'll be responsible for answering and resolving issues via multi-channel contact and taking ownership of each problem as no two are the same. Deliverables - Clear communication skills, verbal and written- Passionate about delivering exceptional customer service - Fun and high-energy attitude- Tech-savvy (Zendesk experience is a bonus but not essential) Perks of working for our client Generous starting salary of £23,500 25 days annual leave Work socials year round Free service of which the client offers Working Hours Tuesday to Saturday - 08:00 to 17:00 ( potentially flexible)If you're interested, please apply and we will be in touch soon.CCP has passionately supported candidates with 'customer contact' job opportunities since 2010. We focus on partnering with our fantastic clients, immersing ourselves in their brand when they're looking for talented, culturally aligned people to join their business.Want to join an award-winning, fast-growing business that prioritises customer experience?I am happy to say that we are partnering again with one of our amazing clients as they are on the search for X4 Customer Service Advisors to be the first point of contact for their customers. Working within a fast-paced contact centre environment dealing with a wide range of enquiries, you'll be responsible for answering and resolving issues via multi-channel contact and taking ownership of each problem as no two are the same. Deliverables - Clear communication skills, verbal and written- Passionate about delivering exceptional customer service - Fun and high-energy attitude- Tech-savvy (Zendesk experience is a bonus but not essential) Perks of working for our client Generous starting salary of £23,500 25 days annual leave Work socials year round Free service of which the client offers Working Hours Tuesday to Saturday - 08:00 to 17:00 ( potentially flexible)If you're interested, please apply and we will be in touch soon.

We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources. Our investment banking client has been present in the UK for more than 150 years, they're a long-term partner to British business. Today, the Group is formed of 10 divisions and employs 9,300 staff based in 21 core locations right across the country. Their role is simply stated: help clients achieve their goals by combining local know-how and global reach. In so doing, they seek to make a positive, sustainable contribution to both the UK economy and society. On behalf of this organisation, AMS are looking for a Trade Support Associate for a 6 month -long contract based in Glasgow (hybrid working - blend of working remotely and in the office). As a Trade Support Associate, you will be responsible for: Ensuring a high-quality client service to all the clients through mailbox management, preparing and attending client calls, acting as a first point of contact for queries and escalations from the Administrators Ensuring the service level provided by the team adheres to the Client Service Delivery agreements Ensuring adherence to core standard operating models Building strong, professional relationships with the clients Developing internal stakeholder relationships with the wider team as well as general business support Involvement in the design and implementation of resilient processes/ systems to support new/changes to business products including mandatory changes to market/governance and regulations Ensuring adherence to the risk and control framework, including team and departmental procedures, managing risk effectively and efficiently within the team Ensuring that internal and external audit/compliance/risk requirements are met What we require from the candidate: Risk management awareness Accuracy and meticulous attention to detail Involvement in change initiatives with the ability to adapt to an ever-changing environment Strong client service skills Familiarity with financial markets If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. This client will only accept workers operating via an Umbrella or PAYE engagement model. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.

We are currently recruiting for Customer Service Assistants within the Port of Dover, full-time perm opportunities available as well as ad-hoc seasonal staff throughout the summer Full time/Permanent - Shift Work As Customer Services Assistant you will provide an excellent customer experience to all Passengers travelling on the Irish Ferries services from Dover to Calais. PRINCIPAL RESPONSIBILITIES: * Checking in of - Freight, IMDG Cargo and Passengers (using Irish Ferries system) * Reservations, Sales and Administration duties * Marshalling and directing traffic for loading and discharge at various locations on the Port of Dover * Vessel Husbandry, including Forklift Operations * Operate a hand-held VHF radio * Assist in Baggage handling requirements for foot passengers * Passenger and freight terminal operations * Comply with the DHB and Dover Port safety and security requirements The successful applicants will be self-motivated with a hands-on working approach, you will be flexible with working hours as this will be a shift-based role, excellent communication and customer service skills is essential as well as competent in the use of IT Systems and Hardware

2 Year Fixed Term Contract Closing date: 3rd July 2022 Interviews: 25th July - 5th August 2022 Do you want to develop new skills, gain a qualification and build a career? An apprenticeship is a great way of gaining qualifications and workplace experience at the same time. And of course, on top of starting a great new career you will also 'earn while you learn'. As a Customer Service Apprentice, you will learn how to provide a specialist service to our customers, whilst Hyde fund your studies for a Level 3 qualification. The Hyde Group is one of the UK's largest owners and developers of affordable housing, owning some 50,000 properties and having 100,000+ Customers. Working in one of our offices, you'll learn key skills and begin an exciting career in housing with a supportive, fast-moving team that's regenerating neighbourhoods and creating new communities. As a Customer Service Apprentice, you will learn how to provide a specialist front line service to our customers via telephone, web & email. We'll teach you how to: Provide a customer focused service by considering customers' needs and suggesting and implementing ways to improve current processes to increase satisfaction and minimise complaints Respond to tenancy or complaint related enquiries from customers Deal with customer queries in a polite and professional manner Prepare and provide accurate information to customers and other colleagues Optimise the use of all IT Minimum Requirements: GCSE Grade C or above in Maths & English (if not, you are required to do the Functional skills alongside your course) Not already holding a Level 3 qualification for this apprenticeship Good communication skills Ability to find solutions to problems including overcoming obstacles put in the way Experience in working with customers in some capacity What perks can you look forward to? A competitive salary 26 days' holiday Two paid volunteering days a year Pension and life assurance A great benefit package including retail discounts, gym discounts & Cycle2Work bike scheme Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique. You can find more information about our apprenticeship schemes by visiting our careers webpage.

Join us on the Journey... We have an opportunity for a Customer Service Advisor to join our team at Bournemouth on a full time permanent contract . This role will put you in the centre of the hustle and bustle of a busy transport environment, selling tickets in and around the outside of the station, answering customer queries and guiding them to their location and ensuring our high standards of health and safety are continually met. It's the perfect environment for someone who is energetic, enthusiastic, safety focused and customer service driven as well as always ready to go the extra mile to deliver exceptional service and support our customers. Please note this role requires you to work 38 hours per week, between the hours of 0800 and 1800, along with 3 weekends per month. Interviews for this role will be held on 5th July. What you'll do... Consistently deliver an excellent standard of customer service at all times taking a proactive and positive approach to ensure customer satisfaction. Promote and demonstrate the "NX Way" when dealing with customers enquiries adopting a customer focused approach at all times. Effectively and accurately communicate information to customers and liaise with colleagues throughout the business regarding service updates and disruption Providing support and information to our passengers. Assisting drivers with boarding and helping with luggage. Operating internal tracking systems to manage coach services. Managing coach movement within the station and exceeding the Health and Safety standards. Using a pro-active approach to make travel arrangements for our customers in the event of delays or service disruptions. Selling tickets and add-on products to customers. We offer a wide range of benefits such as... 22 days annual leave Free Coach travel Company pension Employee Assistance programme Variety of deals and discounts available through NX online portal Endless opportunities for progression within the business! Things to note... National Express has a very high focus on health and safety and as a result operates a strict Drugs and Alcohol Policy which is applicable to all employees. Drug and Alcohol testing is completed as part of the assessment process as well as random checks during employment according to the policy. You may also have experience in the following ...... Customer Service, Retail, Security, Customer Care, Receptionist, Sales Complaint Handling, Supervisor, Events Management, Operations Assistant, Car Park Management, Travel, Tourism, Transporation Industry If the above sounds like a next step in your career, follow our online application process to express your interest!

Senior Fraud Customer Service Advisor - Lovell Park, Leeds Salary: £22,136 basic salary + £851* Flex cash* Start date: 22nd August Shift pattern: 4-day Week (Evenings) We'll just need you to commit to a specified shift pattern for a minimum of 12 months (after which you can request a change to your working pattern to suit you). We're continually recruiting throughout the year in all of our locations, that's why you might see the same location advertised. At Lloyds Banking Group, we're helping Britain recover. And we're helping people, businesses and communities prosper. With a caring attitude, you'll help us become the best bank for customers. What you'll do You'll support customers of our Lloyds Bank, Halifax and Bank of Scotland brands. You'll be speaking to all kinds of people every day, taking care to understand their needs. You'll make sure everyone gets the best from their bank. How you'll do it It all starts with a fantastic, paid 6-week training programme. You'll learn all about our products, so you don't need any previous financial services experience. We'll give you all the skills and knowledge you need to make a real difference for customers. You'll connect to them by phone, social media, webchat and video call. Where you'll do it This job is part of our Leeds contact centre team, based at Lovell Park. But you'll have the option to work from home after your initial 3-month training and supervision. * What you'll bring Passion for helping people Ability to put yourself in different customers' shoes Determination to deliver on your promises Willingness to commit to shifts Great rewards As well as your salary, you'll enjoy a rewards package packed with flexibility. Highlights include: 30 days holiday, including Bank Holidays Annual performance bonus Generous pension with life cover Great discounts on your weekly food shop, travel and electronics/mobile Private medical cover Free health and wellbeing offerings Option to take your £851 Flex cash pot as cash or spend it on extra benefits, such as buying extra holiday or getting a 15% discount card that's accepted at 70+ major retailers You'll be part of an inclusive workforce that wants to be as diverse as the communities we serve. Help us shape the financial services of the future and you'll enjoy lots of opportunity to develop and grow. We're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. Just let us know if any reasonable adjustments are needed to our recruitment processes and we'll try to accommodate them. So, if you have the passion for helping people we're looking for then we'd love to hear from you... Our roles often generate a lot of interest and can close early so don't miss this chance to apply! * At present colleagues can request to become Home Workers from 3 months tenure, which is subject to Senior Manager approval and satisfying performance behavioural requirements. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Customer Service Advisor - Trinity Road, Halifax Salary: £19,292 basic salary + £771 Flex cash Shift pattern: Midday We'll just need you to commit to a specified shift pattern for a minimum of 12 months (after which you can request a change to your working pattern to suit you). We're continually recruiting for our roles throughout the year, that's why you might see the same location being advertised. At Lloyds Banking Group, we're helping Britain recover. And we're helping people, businesses and communities prosper. With a caring attitude, you'll help us become the best bank for customers. What you'll do You'll support customers of our Lloyds Bank, Halifax and Bank of Scotland brands. Speaking to all kinds of people every day, you'll take care to understand their needs. You'll make sure everyone gets the best from their bank. How you'll do it It all starts with a fantastic, paid 6-week training programme. You'll learn all about our products, so you don't need any previous financial services experience. We'll give you all the skills and knowledge you need to make a real difference for customers. You'll connect to them by phone, social media, webchat and video call. Where you'll do it This job is part of our Halifax contact centre team, based at Trinity Road. But you'll have the option to work from home after your initial 3-month training and supervision. * What you'll bring Passion for helping people Ability to put yourself in different customers' shoes Determination to deliver on your promises Willingness to commit to shifts Great rewards As well as your salary, you'll enjoy a rewards package packed with flexibility. Highlights include: 30 days holiday, including Bank Holidays Annual performance bonus Generous pension with life cover Great discounts on your weekly food shop, travel and electronics/mobile Private medical cover Free health and wellbeing offerings Option to take your £771 Flex cash pot as cash or spend it on extra benefits, such as buying extra holiday or getting a 15% discount card that's accepted at 70+ major retailers You'll be part of an inclusive workforce that wants to be as diverse as the communities we serve. Help us shape the financial services of the future and you'll enjoy lots of opportunity to develop and grow. We're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. Just let us know if any reasonable adjustments are needed to our recruitment processes and we'll try to accommodate them. So, if you have the passion for helping people we're looking for then we'd love to hear from you... Our roles often generate a lot of interest and can close early so don't miss this chance to apply! * At present colleagues can request to become Home Workers from 3 months tenure, which is subject to Senior Manager approval and satisfying performance behavioural requirements. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Customer Service Advisor - Atlantic Quay, Glasgow Salary: £19,292 basic salary + £771 Flex cash Shift pattern: Flexible Mixed We'll just need you to commit to a specified shift pattern for a minimum of 12 months (after which you can request a change to your working pattern to suit you). We're continually recruiting for our roles throughout the year, that's why you might see the same location being advertised. At Lloyds Banking Group, we're helping Britain recover. And we're helping people, businesses and communities prosper. With a caring attitude, you'll help us become the best bank for customers. What you'll do You'll support customers of our Lloyds Bank, Halifax and Bank of Scotland brands. Speaking to all kinds of people every day, you'll take care to understand their needs. You'll make sure everyone gets the best from their bank. How you'll do it It all starts with a fantastic, paid 6-week training programme. You'll learn all about our products, so you don't need any previous financial services experience. We'll give you all the skills and knowledge you need to make a real difference for customers. You'll connect to them by phone, social media, webchat and video call. Where you'll do it This job is part of our Glasgow contact centre team, based at Atlantic Quay. But you'll have the option to work from home after your initial 3-month training and supervision. * What you'll bring Passion for helping people Ability to put yourself in different customers' shoes Determination to deliver on your promises Willingness to commit to shifts Great rewards As well as your salary, you'll enjoy a rewards package packed with flexibility. Highlights include: 30 days holiday, including Bank Holidays Annual performance bonus Generous pension with life cover Great discounts on your weekly food shop, travel and electronics/mobile Private medical cover Free health and wellbeing offerings Option to take your £771 Flex cash pot as cash or spend it on extra benefits, such as buying extra holiday or getting a 15% discount card that's accepted at 70+ major retailers You'll be part of an inclusive workforce that wants to be as diverse as the communities we serve. Help us shape the financial services of the future and you'll enjoy lots of opportunity to develop and grow. We're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. Just let us know if any reasonable adjustments are needed to our recruitment processes and we'll try to accommodate them. So, if you have the passion for helping people we're looking for then we'd love to hear from you... Our roles often generate a lot of interest and can close early so don't miss this chance to apply! * At present colleagues can request to become Home Workers from 3 months tenure, which is subject to Senior Manager approval and satisfying performance behavioural requirements. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Are you looking for a stable income? Or perhaps working for a large well known UK retail banking brand? Whatever you are looking for whether it is a steady income, job security or career development this opportunity has it all. We are looking for Customer Service Advisors to join a busy...

We're recruiting an Assistant Employment Advisor to join our amazing team! Making our customers feel welcome and comfortable when they are first referred to our programmes is one of our top priorities. You'll be the welcoming voice of Seetec Pluss, conducting the initial appointments with our new participants. You'll need to be able to engage with people from a wide variety of backgrounds and experiences. You'll also organise and conduct job-search/job-club activities, either on a one-to-one or group basis, where you'll help with CVs and job-applications. Our ideal candidate will need to be a motivator in order to build positive relationships, and guide, inspire and challenge our customers to help them find sustainable employment. You might come from a recruitment background or have experience in sales or retail. We are, however, open to various backgrounds and experiences as we are able to provide superb on-the-job training. We're not looking for someone who ticks every box, just so long as you have an engaging personality, are comfortable working with a diverse group of people, and can provide a warm and welcoming experience to help our customers in their first steps back into employment. As an organisation we deliver a range of Employability & Health contracts which support unemployed people 'back to work'. This job role forms part of our Restart Scheme. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourage others to build a future, and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £20,500 to £23,000 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Salary Increase in line with national average • Refer a Friend Scheme • Free access to BenefitHub - an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There's also the opportunity to progress your career within the Seetec Group. Interested? There's an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our 2,500-strong team. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working in Barnstaple Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 1st July 2022 Key Responsibilities • Support with initial appointments and customer assessments. • Deliver a positive experience to new customers. • Identify any potential barriers to employment. • Organise and undertake job search/job club activity on a 1-2-1 or group basis. Skills and Experience Essential * Good working knowledge of the local labour market in the specified geographical locations * GCSE or equivalent in English and Math's at Grade C or above * Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams and Skype for Business * Experience of delivering services to meet contractual and quality standards Desirable * Knowledge of the employability industry * Experience of working in a target driven environment * Experience of working with people in the provision of 'information, advice & guidance' * Full driving licence to enable deployment across a specified geographical area (region), when required SEETEC PLUSS is one of the UK's leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec Pluss supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people's strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future. As an organisation we are recruiting for a number of Employability contracts to support the unemployed back to work. This role will play a key part in contributing to the UK's economic recovery, 'Restart Scheme' which is a cornerstone of the government's 'Plan for Jobs' strategy and the expansion of the existing Work and Health programme (WHP_JETS). Seetec Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of "Ex-Offenders" can be found on our website under "About us". Seetec Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity

Job Description As a Customer & Trading Manager in Food Services, you'll lead a large team across our bakery, deli, pizza counter and more. Food preparation is key, as well as managing waste and focusing on great availability and choice. You'll plan schedules, manage performance and help colleagues deliver for our customers...... click apply for full job details

We're looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we're known for. Our retail stores are more than somewhere to pick up the groceries - they're the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don't just help improve store performance and efficiency, they're the friendly, recognisable face within the local community. What we're looking for We're offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You'll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You'll have excellent communication skills, and be a great team player with a positive 'can do' attitude. You'll also have a keen enthusiasm for delivering great customer service and won't be afraid to get stuck in and carry out day-to-day tasks, including: Helping customers with queries and requests Merchandising stock, ensuring great availability for our customers Assisting with stock control and replenishment Working on the checkout serving customers Helping keep the store clean, tidy and safe Maintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you'll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op? Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first - and it's no different for our colleagues. You'll be part of a great team and also get the chance to grow your career - whether this is an internal course or an apprenticeship, we're here to support your choices. Alongside the competitive salary, you'll have instant access to a huge selection of benefits, including 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op - start your new career now.

Team Retail & Business Banking Location Bristol Contact Centre County Bristol Ref # 14829 Closing Date 26-Jun-2022 Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the industry? If yes, then we may have the role for you! At Metro Bank we are looking for Customer Service Advisors who can provide professional and amazing customer service to our retail customers over the phone. We will give you fantastic training and support so that you can surprise and delight our customers on every call. We also support all colleagues through the 'Professional Banking Certificate' an amazing qualification that is industry recognised by the Chartered Banking Institute. You will also have access to Metro Bank University which supports the training and development of all our colleagues - and with our ambitious growth targets, it can be a big chance for truly exciting career progression! In return, we will make sure that you are well-rewarded by offering you a competitive salary, annual bonus, hybrid working and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, and a number of colleague discounts. So what will you be doing...? • Providing fantastic service and support to our customers over the phone • Be a representative of the Metro Bank brand • Advising our customers on all types of queries such as: balance enquiries, payments, internet banking, card management, using our mobile app • Updating all of our systems, making sure you attend to every detail and record all conversations with 100% accuracy • Following the correct processes to make sure our customers are safe • Living and breathing our amazing behaviours, and being a great team player You need to be this kind of person… • Passionate about providing unparalleled levels of customer service and convenience • Prepared to stick at something - we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow • Able to work and learn quickly in a fast paced, fun and dynamic environment • Care about doing a great job and exceeding expectations with the quality of what you do And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • You'll need to be able to balance building relationships with your customers with attention to detail - we are a bank after all! • Be 100% flexible to work a variety of shift patterns over the seven days Metro Bank are open • Right from the start, we'll give you full training and great support so you don't need previous experience of finance or banking, but you must have experience of delivering outstanding customer service Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

Reed are currently recruiting for a Sales Administrator to work for an expanding and growing Angling company. Hours: Monday to Friday - 8am till 5pm - 1 weekend in 4 (rota basis) Salary: £20,000- £22,000 My client, based in Ongar, are currently recruiting for a Sales Administrator to join their growing team. They are looking for someone who is friendly, willing to learn and able to deal with a high volume of queries. The company believes in investing in their staff, ensuring that their staff can progress in their career. This is a great opportunity for someone who is looking for a role they can grow and develop in. Duties of the role will include: Process customer sales orders offering advice on products and services. Respond to customer emails, social messages and processing customer returns. Answer customer queries quickly and professionally. Process returns by booking collections, inspecting goods and then returning to supplier for replacements or credits whilst keeping the customer up to date. Benefits: 28 days annual leave Pension scheme Casual dress Free parking Due to the company's location, you must be able to drive to work. If this role is of interest please apply with a copy of your up to date CV.

Team Contact Centre Location Ilford Contact Centre County Essex Ref # 14835 Closing Date 26-Jun-2022 Would you like the opportunity to deliver amazing customer service and greet our customers over the phone and make their day? Would you like to be the voice of the British Banking Revolution? Then come and join our apprenticeship programme at Metro Bank! If you are able to commute to our Ilford site and are 18 years old or above, then read on! At Metro Bank we are looking for Apprentice Customer Service Advisors who can display an outstanding attitude towards learning and provide genuinely professional and amazing customer service. Our Contact Centre colleagues focus on the customer all the time, every time, because they care about our customers, and we get rid of any stupid bank rules that get in the way of them doing that. We also support all colleagues in our Contact Centre through the 'Professional Banking Certificate' an amazing qualification that is industry recognised by the Chartered Banking Institute. So what will you be doing?... • Greeting customers and creating fans• Working on the phone and handling customer inquiries such as: balances, making payments, internet banking, card management, using our mobile app• Finding solutions for customers and advising them on our services • Following the correct processes to make sure our customers are safe You need to be this kind of person… • Passionate about providing unparalleled levels of customer service and convenience • Prepared to stick at something - we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow • Able to work and learn quickly in a fast paced, fun and dynamic environment • Care about doing a great job and exceeding expectations with the quality of what you do And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • You'll also need to be able to balance building relationships with your customers with attention to detail - we are a bank after all! • Able to deliver an excellent customer experience in a very fast paced environment (our Contact Centres are often very busy!) • Be 100% flexible to work a variety of shift patterns over the seven days Metro Bank are open • Right from the start, we'll give you full training and great support so you don't need previous experience of finance or banking You'll work towards achieving a Level 2 Financial Services Customer Advisor qualification, where you'll focus on the customer whilst becoming the most professional banker. You'll also have an opportunity to do Functional Skills in English and Maths (equivalent to GCSEs at grade A-C) if you don't already have them. Learning to be an amazing Customer Service Specialist (accredited by City & Guilds) is one part of the programme, where you learn how to use our banking systems and deliver amazing customer service that creates fans with every interaction. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

DESCRIPTION Job summary The Amazon OpsTechIT Supply Chain organization manages a large suite of products and product portfolios and is responsible for a wide variety of global initiatives that cross business teams and operations groups within Amazon Fulfillment. As a member of the Customer Solutions Team supporting Amazon Operations, you will be part of a growing team of advanced Program Managers who provide operational and strategic support. Your responsibilities will focus on working with internal business teams and providing customers a white glove experience including: account architecture and on-boarding, technical guidance, cost optimization, contracts and enterprise agreements, customized reports for requests, delivering training sessions, and documentation creation and maintenance. You must be a self-starter who is comfortable working directly with both customers and cross-functional internal teams. Role & Responsibilities: - Solve a variety of customer requests from billing to account structure and cost optimization - Manage numerous impromptu requests concurrently - Gather insights from the business and present solutions to leadership to advocate internally for our customers - Become a subject matter expert with respect to account architecture and on-boarding, billing and account event management, cost optimization, contracts and enterprise agreements, and customized reporting - Work with a broad set of key stakeholders from operations, development, vendors, emerging business, legal, and program leaders - Work with account managers and customers on site - Develop training and documentation that the organization and customers can leverage at scale - Simplify complex issues, provide customized reporting and effectively communicate in depth analysis to internal Amazon Customers - 25-50% travel required Key job responsibilities Customer-facing leader responsible for the delivery of the OTIT supply chain services portfolio in the region, Including new SC services requests, new market entries Scoping the design, development, and implementation of new SC services solutions to address customers needs Point of contact for senior leadership customer escalations and resolutions Services portfolio owner, catalyst in bringing value-added services to market Aligns services growth essential to support overall business strategy and financial objectives Measure and report on the effectiveness of supply chain activities and operations for MBRs and QBRs. BASIC QUALIFICATIONS * BA/BS degree or equivalent experience required * Relevant experience (supply chain, technology) * Relevant experience presenting to and training customer * Strong written and verbal communication skills * Proficiency in Microsoft Office, especially Word and Excel * Excellent organizational and time-management skills * Experience taking ownership and driving resolution on escalated customer issues * Strong critical thinking skills and the ability to creatively solve problems using multiple and variable tools/processes * Self-starter with a natural curiosity to learn new skills in an ever-changing environment * Ability to credibly coordinate between project teams and customers to meet unique customer requirements. PREFERRED QUALIFICATIONS * Advanced Degree * Experience in a lead role supporting large projects * Ability to work with both technical and non-technical teams * Knowledge or experience with IT Services * Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven record of accomplishment of taking ownership, leading data-backed analyses, and influencing results * Ability to operate successfully in a lean, fast-paced organization and to create a vision and organization that can scale quickly * Proven experience driving customer-centric change throughout a department and/or organization

Support Team LeaderPlease note, this role would be 3 days in the Loughborough office and two days WFH*Join the Access Family and see how we make software ideas become a reality!Our core value of Love work, Love life' has been central to our success and so we're looking for people to join us who share our passion for making things better every day, to help us become a UK top 10 Software company.Are you ready for the challenge?What are we all about?At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 10,000 organisations rely on Access software to help their organisation thrive. About you:You are a self-motivated leader with experience managing a successful customer Support team and you are looking to join our Support leadership team and make a difference to both our customers and teams. You are innovative and challenge the current methods by suggesting and driving alternatives to improve service and support our customer brand.Day-to-day, you will:•Manage and lead a team, motivating them and driving their performance, ensuring that the services provided meets and exceeds our customers' expectations. •Encourage a learning environment to develop and retain our talent by coaching the team and ensuring they feel motivated through praise and recognition.•Ensure the teams and individual training needs are met and they have the tools and processes required to deliver a high quality service.•Foster a customer focussed environment with clear responsibilities and expectations for the team.•Act as an escalation point for customer complaints.•Represent Access at customer meetings and presenting a positive professional image.As a well-rounded Support Team Leader, your Skills and Experiences likely include: •A solid experience of service delivery, ensuring your team understands the customer needs and delivers the expected outcomes. •You are a role model for best practice and actively promote it. You deliver value to the business, effectively, efficiently and to a high standard.•You are flexible and pragmatic wit, an ability to self-plan and respond to shifting priorities with a strong delivery focus.•Ability to grasp new contexts, think beyond traditional solutions and challenge the status quo.•A strong communicator, confident, clear and warm with a flexible and constructive approach to customers and to the team alike.What does Access offer you?We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get: •A Competitive Salary•Giving Back/Charity days•Quarterly Socials•6 weeks Sabbaticals (after 6 years of service)•The Access Group Big Break: our all-expenses paid holiday to SpainBecome part of our amazing Access family!

Job Description As a Food Customer & Trading Manager, your role will be truly diverse. You'll lead a large team across grocery, fresh food and more - planning schedules, managing performance and helping colleagues to provide a great shopping experience. You'll be working closely with your team to create a safe and clean shopping environment, replenish shelves, and help our customers find that miss...... click apply for full job details

Job Description As an Online Customer & Trading Manager, you'll be leading a large team of colleagues who pick, prepare and deliver online orders to our customers' doorsteps. You'll make sure those orders keep moving through the warehouse and you'll manage our fleet of delivery vans. Your team will be key to creating a seamless experience that provides our online customers with exactly what they w...... click apply for full job details

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers an...

Would you like the opportunity to deliver amazing customer service and greet our customers over the phone and make their day? Would you like to be the voice of the British Banking Revolution? Then come and join our apprenticeship programme at Metro Bank! If you are able to commute to our Bristol site and are 18 years old or above, then read on! At Metro Bank we are looking for Apprentice Customer Service Advisors who can display an outstanding attitude towards learning and provide genuinely professional and amazing customer service. Our Contact Centre colleagues focus on the customer all the time, every time, because they care about our customers, and we get rid of any stupid bank rules that get in the way of them doing that. We also support all colleagues in our Contact Centre through the 'Professional Banking Certificate' an amazing qualification that is industry recognised by the Chartered Banking Institute. So what will you be doing?... • Greeting customers and creating fans • Working on the phone and handling customer inquiries such as: balances, making payments, internet banking, card management, using our mobile app • Finding solutions for customers and advising them on our services • Following the correct processes to make sure our customers are safe You need to be this kind of person… • Passionate about providing unparalleled levels of customer service and convenience • Prepared to stick at something - we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow • Able to work and learn quickly in a fast paced, fun and dynamic environment • Care about doing a great job and exceeding expectations with the quality of what you do And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things... • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • You'll also need to be able to balance building relationships with your customers with attention to detail - we are a bank after all! • Able to deliver an excellent customer experience in a very fast paced environment (our Contact Centres are often very busy!) • Be 100% flexible to work a variety of shift patterns over the seven days Metro Bank are open • Right from the start, we'll give you full training and great support so you don't need previous experience of finance or banking You'll work towards achieving a Level 2 Financial Services Customer Advisor qualification, where you'll focus on the customer whilst becoming the most professional banker. You'll also have an opportunity to do Functional Skills in English and Maths (equivalent to GCSEs at grade A-C) if you don't already have them. Learning to be an amazing Customer Service Specialist (accredited by City & Guilds) is one part of the programme, where you learn how to use our banking systems and deliver amazing customer service that creates fans with every interaction. This role is regulated by the Financial Conduct Authority (FCA) under the Senior Managers and Certification Regime. This means that If you are successful in your application, we are required to carry out additional checks that will be repeated annually while you are in this role. For more information you can visit the FCA website or ask your recruiter who can explain further. IMPORTANT FOOTNOTE; Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

Part Time Sales Executive Hinckley, Leicestershire - Commutable from Nottingham, Derby, Loughborough, Leicester, Rugby, Coventry, Birmingham, and Tamworth £15,327 - £26,003 annual / £11.79 - £12.31 per hour + Commission + Benefits (+£10k Minimum Guaranteed Commission Bonus Based On Successful Sales Targets Achieved) 5 star Trustpilot and 20 Best Companies 'To Work For' 2021 award-winning business adv...... click apply for full job details

JOB DESCRIPTION 24.50hrs p/w; Mon 13:00 - 20:00; Tue 07:30 - 10:30; Wed 14:00 - 20:00; Thu 07:30 - 10:30; Sat 12:00 - 19:00. Rate of pay is £10.00 per hour. To be a successful Stock Coordinator, you will work alongside and inspire your team to prioritise outstanding stock processing to fulfill customer's online orders and achieve performance targets. Every day will be fast paced and challenging but ultimately rewarding. People are at the heart of what we do so your experience in coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one About the Role: First and foremost the priority in our stores is the safety of our team and our customers. All team members must work safely, according to our guidelines, at all times To be a successful Stock Coordinator you will: Ensure stock is processed in and out of store quickly and efficiently to fulfil online requests through effective coordination of your team whilst working alongside them Inspire, develop and motivate your team to achieve performance targets and meet deadlines to always deliver our customer promise Use various operational processes to transport in-store stock to the appropriate area of the business, ensuring the stock always looks great for the customers Ensure smooth running of the stockroom processes by continuously improving and identifying and solving problems - driving the highest stockroom and operational standards Support the Store Management Team to deliver a great customer experience by working across all product areas, back of house and running the store when needed We'll offer amazing benefits (see list further below) About You: You are passionate about our customers, our people and our products You are a friendly and well organised individual who motivates others with your energetic approach to work, and has the ability to create a great working atmosphere and team spirit People are at the heart of what we do, so you will need to be a team player who works at their best in a results driven, fast paced and challenging environment You are calm, efficient and supportive, even on the busiest of days, and always realistic with your expectations of others You have the ability to adapt to change quickly, effectively bringing the rest of the team on board with the new objectives A great communicator and can work naturally with people at all levels Experience in working to productivity related performance targets is desirable but not essential In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship What's Next Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS Fantastic rewards for doing a great job and achieving great results 25% off a huge selection of Next, Lipsy and Victoria's Secret products 10% off most partner brands & up to 15% off Branded Beauty Sharesave Scheme 75% off a generous uniform allowance to buy clothes to wear for work Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through Perks at Work Access to fantastic discounts at our Staff Shops Access a 24/7 digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by sending an email to and including 'Workplace Adjustments' in the subject line, or by calling us and leave a voicemail.

O2 Call Centre Sales Advisor, Coalisland 36.25 hrs per week The job: MMD is the largest O2 Franchise in Northern Ireland and Scotland. With over 25 million customers across the UK, O2 is one of the worlds most innovative companies putting our customers at the heart of everything w...

Customer Service - Demo Are you looking for a change in career direction? Have you always wanted to develop your career in a corporate environment? Formed in 2003, ROI has grown to over 300 employees. We pride ourselves on being a fantastic place to work and have excellent career progression prospects; our current first-line managers have all been promoted from within the business. In 2019 we also opened a brand-new business to consumer division further enhancing the career development potential for our staff. ROI is looking for a Demonstration Executive to represent our Audi client. Demonstration Executives manage the demonstrations / Test Drives of Audi vehicles to business customers across the UK based from our dedicated Business Centre in Milton Keynes. The Role: • Servicing requests for demonstration vehicles for Audi customers • Ensuring all paperwork is accurate and the necessary checks are made • Liaison with the retailer network to locate vehicles and ensure their timely arrival at customer's premises in the expected condition • Managing the customer database, ensuring all correspondence is accurately recorded • Working with the Area Fleet Managers employed by Audi to ensure customer requests are actioned, issues identified and demonstrations of vehicles are turned around quickly. What we need from you: • Excellent communicators, comfortable having conversations with people at different levels • Curious, engaging people, comfortable investigating facts and learning new things • Organised, self-motivated people with a strong sense of personal accountability • Good attention to detail with pride and ownership of work • Whilst not essential, an interest in the automotive industry is beneficial • Strong IT skills; any experience of using CRM/Database systems is advantageous • You should have excellent customer services skilled, preferably gained in a corporate, business to business environment. Why you should work for ROI: ROI has an excellent track record of innovation, and you will find that our approach will give you excellent support and career development. You will be: • Supported by a skilled and passionate management team • Part of a high growth business with great staff retention • Given opportunities to progress your career • Offered a highly competitive benefits package If you feel you have the relevant skills and experience to be successful in this role, click on 'APPLY' today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please Location: Milton Keynes, MK5 8NA Contract: Full time, Permanent Salary: Up to £23,000 p/a + benefits You may also have experience in the following: Sales Support Assistant, Customer Service Advisor, Customer Service Assistant, Customer Service Agent, Sales Support, Sales Administrator, Sales Support Executive, Internal Account Manager, Account Executive, Internal Sales, Customer Service Executive, Sales Executive, Customer Service, Customer Services, Administrator, Admin Assistant, Office Administrator, etc. Ref (Apply online only)

Business Support Executive Location: AshfordSalary: £30 - £35,000 PA + OTEDuration: PermanentHours: Monday to Friday As a Business Support Executive for our client, you will get the support and encouragement you need to grow with a team with shared ambitions. We will invest in your professional development to help you become an integral part of the business responsible for prospecting and managing key accounts with substantial earning opportunities. Day-to-day, working alongside directors, you will be responsible for administrative duties that support core operational processes such as: • Communicating with clients and sales directors• Communicating client briefs to suppliers• Negotiating with suppliers• Preparing and presenting final offers to clients• Requesting product samples from suppliers• Raising and Managing purchase orders• Coordinating shipping of goods and services across the supply chain As you mature into the role, you will be responsible for: • Researching and identifying new business opportunities• Prospecting and approaching new customers• Building and managing client relationships Key Competencies of a Business Support Executive • Highly organised• Advanced in Microsoft Suite (Excel, Outlook)• Full command of the English language, written and verbal• Reside within commuting distance of our office in Ashford, Middlesex• Bundles of common sense, passion and drive• Previous experience in an operations role but with a passion for business development• Good commercial decision-making skills and an ability to solve problems• Experience managing multiple customer accounts and relationships• Strong passion for customer service Please note: As you can appreciate we are currently overwhelmed with applications and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion.March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview.Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Job Description As a Customer & Trading Manager working across our General Merchandise and Clothing departments, you'll be leading the team that ensures our fashion, beauty and interiors are displayed at their very best. You'll position and sell our entertainment, home and clothing ranges, including our fantastic TU brand...... click apply for full job details

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers an...

Job no: 065310 Work type: Fixed Term Full Time, Fixed Term Part Time Location: Remote - work from anywhere within the UK Categories: Customer Service Business Unit: Customer Services Salary: up to £18,525 - £20,784 per annum Location: Remote - Remote work from anywhere within the UK Contract Type: 6 Month Fixed Term, Full and Part Time considered Join Virgin Money as we transform our team into one that is ready to meet the challenges of the future, setting us up to support our ambition to disrupt the status quo and turn traditional banking on its head. We're on the lookout for like-minded individuals and innovators to help drive our strategy forward. We're also transforming how we work, offering our colleagues more choice, control and flexibility to live and work how they choose with A Life More Virgin. We are searching for Business Advisers to join our Business Direct telephony team. If you have a passion for delivering fantastic customer service and helping customers with all their business banking needs this might be the role for you! We are looking for highly motivated individuals to provide a best in class, tailored made experience to our small business customers. But don't worry, we will coach, support and encourage you to develop the skills you need. Here's what you'll be doing … Providing a fantastic customer experience, you will be the first point of contact for prospective and existing customers. Providing professional and personable service for customers at all times, taking ownership of queries and requests. Having meaningful conversations with our customers, you will identify their needs and introduce the right products and services that will benefit them. Contributing to the team's overall business objectives, in particular supporting and educating our customers on our digital proposition. Maintaining and demonstrating high degrees of data quality and accuracy. Ensuring all policies, procedures and FCA banking regulations are always adhered to. There are a few essentials you need to bring … A genuine passion for customer service and willingness to go the extra mile in order to ensure a brilliant customer experience Good organisational and administrative skills, ensuring all tasks are complete within required timescales Strong verbal and written communication skills A desire to continually broaden your knowledge and share best practices with your team Ability to understand and follow policies and procedures to ensure we keep the Bank and our customers safe It's a bonus, but not essential if you have … Previous financial and/or call centre experience. We really need you to have the skills and experience listed in the "There are a few essentials you need to bring" section above, but the rest is just our wish list, so please don't let that put you off applying, we'd love to hear from you! Here's what it means for YOU: 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time)​ Five extra paid well-being days per year​ A 35 hour working week 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market leading Pension & Private Medical Insurance Flexible benefits including Cycle to Work, Wellness & Health Assessments and Critical Illness Ability to work anywhere in the UK​ (where the role allows) And, you get these Red Hot Rewards from day one! Inclusion at Virgin Money Inclusion is at the heart of everything we do here at Virgin Money. It's good for you, it's good for us and it's amazing for our customers. We know that great minds don't think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We'd love to hear from you so get in touch with our careers team at . Now the legal bit… Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it) but we will need to you to confirm you have the Right to Work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references. Advertised: 24 Jun 2022 GMT Daylight Time Applications close: 01 Jul 2022 GMT Daylight Time