Head of Product Governance Underwriting Location: London/Hybrid The Head of Product Governance Underwriting will develop & manage products that deliver positive outcomes for customers while working closely with business partners ensuring products are monitored in line with the UK product governance & consumer duty framework. Duties Acting as the FCA Certification Function Holder Underwriting Affinity Insurance products Ensuring products are developed, approved, and monitored in line with the UK product governance and consumer duty framework. Managing key accounts, including Third-Party Administrators and Managing General Agents. Identifying and mitigating risks of customer harm. Supporting the completion of regulatory returns and responding to regulatory requests. Experience & Skills Required In-depth knowledge and experience with FCA Product Governance and Consumer Duty. Minimum of 5 years of experience underwriting Affinity Insurance products. Experience working towards tight deadlines in a project environment. Dynamic team player with excellent communication skills. Entrepreneurial thinking capability. Customer-focused mindset.
Feb 13, 2025
Full time
Head of Product Governance Underwriting Location: London/Hybrid The Head of Product Governance Underwriting will develop & manage products that deliver positive outcomes for customers while working closely with business partners ensuring products are monitored in line with the UK product governance & consumer duty framework. Duties Acting as the FCA Certification Function Holder Underwriting Affinity Insurance products Ensuring products are developed, approved, and monitored in line with the UK product governance and consumer duty framework. Managing key accounts, including Third-Party Administrators and Managing General Agents. Identifying and mitigating risks of customer harm. Supporting the completion of regulatory returns and responding to regulatory requests. Experience & Skills Required In-depth knowledge and experience with FCA Product Governance and Consumer Duty. Minimum of 5 years of experience underwriting Affinity Insurance products. Experience working towards tight deadlines in a project environment. Dynamic team player with excellent communication skills. Entrepreneurial thinking capability. Customer-focused mindset.
Head of Business Solutions Apply locations London, United Kingdom time type Full time posted on Posted 30+ Days Ago time left to apply End Date: December 31, 2024 (6 days left to apply) job requisition id R24_1146 With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . Role Summary and Purpose The purpose of this role is to own articulation of Business function priorities / plans and align them to portfolio of operational initiatives that deliver business outcomes. The role will collaborate with business function leader and multi capability execution teams to sponsor execution of initiatives for respective functions. The Head of Business Solutions acts as a key connector between underwriting, technology, and business operations, ensuring alignment with organisational goals. By leveraging insights and implementing technology-driven solutions, the leader will own the improvement agenda across Technology, processes, operations, drive productivity, and contribute to the overall success of the key functions across organisation. Key Tasks and Responsibilities Strategy and Planning: Collaborate with Business Function Leaders, Product/Class leaders, and Strategic Ops managers to translate business imperatives into strategic priorities and tactical improvement initiatives. Manage demand for strategic and tactical improvements, ensuring effective management of dependencies. Design and maintain traceability of business outcomes by partnering with execution functions such as Strategic Portfolio Management, IT, Process Excellence, Strategic Analytics, and Data Transformation. Assess the alignment of London Market and Lloyd's initiatives with AEIS priorities and identify required operational and tech initiatives to support underwriting and other functions across AEIS. Define short- and long-term operational and tech roadmaps in collaboration with IT and underwriting leaders. Integrate Strategic Analytics capabilities into operational workflows and advise on prioritisation of transformation initiatives. Execution: Drive improvements in underwriting, operations, and other functions with a focus on productivity and digitalisation. Design and embed operational KPI monitoring, tracking performance metrics and SLAs to identify areas for improvement. Facilitate cross-functional transformation efforts and serve as an Initiative Sponsor/Owner. Ensure successful delivery of key initiatives that implement technology and analytics-enabled workflows in collaboration with IT and other enabling functions. Partner with IT and Lean Deployment Specialists to implement automation strategies and technology-driven workflows. Triangulation CoE/Function: Establish a new function, including line management of a small team and matrix management of a wider execution team. Contribute to the development of the Triangulation Center of Excellence, positioning it as the central hub for people, processes, technology, and data to support enterprise-wide objectives. Engage in cross-functional problem-solving across IT, Data, Strategic Analytics, and other operational functions. Inclusive Leadership and Team Development: Foster an inclusive work environment that values diverse perspectives and encourages collaboration. Coach and mentor team members to enhance their skills, performance, and career development. Create growth opportunities by identifying training needs and providing resources for professional development. Promote a culture of feedback and continuous improvement, empowering team members to share ideas and contribute to decision-making processes. Lead by example, demonstrating commitment to inclusivity and supporting team members' well-being and engagement. Role Requirements & Skills Skills / Competencies Expertise across the entire insurance value chain (actuarial, pricing, underwriting, finance, claims, operations). Specialisation in one or more functions within the insurance sector. Ability to assess operational and technological implications of strategic business plans. Effective communication of enterprise strategy and operational plans to stakeholders. Collaboration with IT and business partners to deliver customer-centric solutions. Capacity to lead large-scale transformation efforts. Focus on business outcomes and the ability to articulate business cases. Strong People Leadership skills, fostering team collaboration and development. Proficiency in Microsoft Outlook, Word, Excel, and Teams is required. Excellent written and oral communication skills, including the ability to exert significant influence and present complex information to varying stakeholder groups. Qualifications Bachelor's / Master's Degree in related field. Multiple years of experience in areas such as Operations, Underwriting, Business Planning, IT or similar fields. Experience Deep knowledge of the London Market and Lloyd's. Business planning and execution aligned to business objectives and driving improvements. Proven track record of cross Functional Collaboration to ensure successful project delivery. Project management expertise with a track record of managing multiple initiatives simultaneously. Familiarity with implementing technology driven solutions and automation strategies. Proven ability to achieve business outcomes and support articulation of related business cases. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.
Feb 13, 2025
Full time
Head of Business Solutions Apply locations London, United Kingdom time type Full time posted on Posted 30+ Days Ago time left to apply End Date: December 31, 2024 (6 days left to apply) job requisition id R24_1146 With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . Role Summary and Purpose The purpose of this role is to own articulation of Business function priorities / plans and align them to portfolio of operational initiatives that deliver business outcomes. The role will collaborate with business function leader and multi capability execution teams to sponsor execution of initiatives for respective functions. The Head of Business Solutions acts as a key connector between underwriting, technology, and business operations, ensuring alignment with organisational goals. By leveraging insights and implementing technology-driven solutions, the leader will own the improvement agenda across Technology, processes, operations, drive productivity, and contribute to the overall success of the key functions across organisation. Key Tasks and Responsibilities Strategy and Planning: Collaborate with Business Function Leaders, Product/Class leaders, and Strategic Ops managers to translate business imperatives into strategic priorities and tactical improvement initiatives. Manage demand for strategic and tactical improvements, ensuring effective management of dependencies. Design and maintain traceability of business outcomes by partnering with execution functions such as Strategic Portfolio Management, IT, Process Excellence, Strategic Analytics, and Data Transformation. Assess the alignment of London Market and Lloyd's initiatives with AEIS priorities and identify required operational and tech initiatives to support underwriting and other functions across AEIS. Define short- and long-term operational and tech roadmaps in collaboration with IT and underwriting leaders. Integrate Strategic Analytics capabilities into operational workflows and advise on prioritisation of transformation initiatives. Execution: Drive improvements in underwriting, operations, and other functions with a focus on productivity and digitalisation. Design and embed operational KPI monitoring, tracking performance metrics and SLAs to identify areas for improvement. Facilitate cross-functional transformation efforts and serve as an Initiative Sponsor/Owner. Ensure successful delivery of key initiatives that implement technology and analytics-enabled workflows in collaboration with IT and other enabling functions. Partner with IT and Lean Deployment Specialists to implement automation strategies and technology-driven workflows. Triangulation CoE/Function: Establish a new function, including line management of a small team and matrix management of a wider execution team. Contribute to the development of the Triangulation Center of Excellence, positioning it as the central hub for people, processes, technology, and data to support enterprise-wide objectives. Engage in cross-functional problem-solving across IT, Data, Strategic Analytics, and other operational functions. Inclusive Leadership and Team Development: Foster an inclusive work environment that values diverse perspectives and encourages collaboration. Coach and mentor team members to enhance their skills, performance, and career development. Create growth opportunities by identifying training needs and providing resources for professional development. Promote a culture of feedback and continuous improvement, empowering team members to share ideas and contribute to decision-making processes. Lead by example, demonstrating commitment to inclusivity and supporting team members' well-being and engagement. Role Requirements & Skills Skills / Competencies Expertise across the entire insurance value chain (actuarial, pricing, underwriting, finance, claims, operations). Specialisation in one or more functions within the insurance sector. Ability to assess operational and technological implications of strategic business plans. Effective communication of enterprise strategy and operational plans to stakeholders. Collaboration with IT and business partners to deliver customer-centric solutions. Capacity to lead large-scale transformation efforts. Focus on business outcomes and the ability to articulate business cases. Strong People Leadership skills, fostering team collaboration and development. Proficiency in Microsoft Outlook, Word, Excel, and Teams is required. Excellent written and oral communication skills, including the ability to exert significant influence and present complex information to varying stakeholder groups. Qualifications Bachelor's / Master's Degree in related field. Multiple years of experience in areas such as Operations, Underwriting, Business Planning, IT or similar fields. Experience Deep knowledge of the London Market and Lloyd's. Business planning and execution aligned to business objectives and driving improvements. Proven track record of cross Functional Collaboration to ensure successful project delivery. Project management expertise with a track record of managing multiple initiatives simultaneously. Familiarity with implementing technology driven solutions and automation strategies. Proven ability to achieve business outcomes and support articulation of related business cases. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.
Locations : London Amsterdam Brussels Who We Are Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. In particular we are looking for architects that have domain knowledge on the Insurance sector to work with our insurance clients. We will also consider applications from other domains providing that are willing to learn and develop their skills within the Insurance sector. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Lead IT Architect , you will work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. You will be given end-to-end responsibility for larger, highly technical and more complex 'modules' within a project, and begin to develop specialized knowledge to help you solve clients' problems. You will start to take on team lead responsibilities and demonstrate intellectual leadership Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. You will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities. Finally as a Lead IT Architect you will contribute to the Practice Area development and help to build the BCG brand as a key member of the case team. What You'll Bring 10 to 15 years' experience in software development, technical project management, digital delivery or technology consulting. Prior IT consulting experience is a must with management experience. Expérience working in the Insurance domain with experience of working on one or multiple Insurance solutions is highly desirable. We will however also consider applications from other domains that are willing to learn and develop their skills within the Insurance sector. Strong technical expertise working with Data and Cloud technologies. Overview of common development methods and tools DevOps practices and Continuous Improvement Ability to balance dogmatism and pragmatism to guide decision making. Articulate trade-offs and drive high-impact technology decisions on topics including (but not limited to) IaaS/PaaS providers, container orchestration, service mesh, API gateways, and commercial vs. open source software. Approaches to managing Architectural debt, Architecture governance and evolution in practice Micro services topologies, including operational concerns such as resiliency, observability, discovery and routing, security etc. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Deep understanding of different integration patterns and best practices such as events, synchronous vs. asynchronous. Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. For candidates based in London: Fluent in English. For candidates based in the Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Feb 13, 2025
Full time
Locations : London Amsterdam Brussels Who We Are Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. In particular we are looking for architects that have domain knowledge on the Insurance sector to work with our insurance clients. We will also consider applications from other domains providing that are willing to learn and develop their skills within the Insurance sector. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Lead IT Architect , you will work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. You will be given end-to-end responsibility for larger, highly technical and more complex 'modules' within a project, and begin to develop specialized knowledge to help you solve clients' problems. You will start to take on team lead responsibilities and demonstrate intellectual leadership Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. You will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities. Finally as a Lead IT Architect you will contribute to the Practice Area development and help to build the BCG brand as a key member of the case team. What You'll Bring 10 to 15 years' experience in software development, technical project management, digital delivery or technology consulting. Prior IT consulting experience is a must with management experience. Expérience working in the Insurance domain with experience of working on one or multiple Insurance solutions is highly desirable. We will however also consider applications from other domains that are willing to learn and develop their skills within the Insurance sector. Strong technical expertise working with Data and Cloud technologies. Overview of common development methods and tools DevOps practices and Continuous Improvement Ability to balance dogmatism and pragmatism to guide decision making. Articulate trade-offs and drive high-impact technology decisions on topics including (but not limited to) IaaS/PaaS providers, container orchestration, service mesh, API gateways, and commercial vs. open source software. Approaches to managing Architectural debt, Architecture governance and evolution in practice Micro services topologies, including operational concerns such as resiliency, observability, discovery and routing, security etc. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Deep understanding of different integration patterns and best practices such as events, synchronous vs. asynchronous. Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. For candidates based in London: Fluent in English. For candidates based in the Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Our client at The AA is currently looking for a Personal Injury Claims Handler to come and join their team in Tunbridge Wells for an initial 3 month contract with the view to be extended on wards. Client: The AA Duration: 3 months with potential to extend Rate: 14.35 per hour Location: Tunbridge Wells Summary: As a Personal Injury Claims Handler MOJ you will be responsible for triaging personal injury claims through the MOJ portal and on a direct claimant basis. You may also handle your own portfolio of OIC and MOJ claims. You will have experience of handling liability disputes, managing customer expectations and a working understanding of the Pre-Action Protocol, OIC claims and low value MOJ portal claims and current case law. You will contribute to development of the Personal Injury department by helping the junior members of the claims department as a whole with training, referrals and mentoring. Adhere to the FCA Treating Customers Fairly 6 Consumer Outcomes. Responsibilities: Triaging all OIC/MOJ/Small claims/direct claimant claims Handling a OIC/MOJ/small claims/direct claimant claims and non MOJ personal injury claims. Assess liability for an accident and offer advice and guidance to customers giving an objective opinion on prospects and where necessary advise the customer where liability will rest. Identify and report to the Personal Injury Claims Manager any claims where poor prognostic indicators are present. Accurately record the information given to us by the customer concerning the circumstances of the incident. Improve customer claims experience by identifying process / control gaps in panel performance and agreeing relevant actions. Ensure our customers are treated fairly and that the customer receives world class customer service in accordance with industry and company guidelines. Support cost, service and process efficiency projects across the department, as well has participating in departmental projects. AA code Put customers first Own it and deliver Safeguard what matters Work as a team Speak up If this interests you please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Feb 12, 2025
Contractor
Our client at The AA is currently looking for a Personal Injury Claims Handler to come and join their team in Tunbridge Wells for an initial 3 month contract with the view to be extended on wards. Client: The AA Duration: 3 months with potential to extend Rate: 14.35 per hour Location: Tunbridge Wells Summary: As a Personal Injury Claims Handler MOJ you will be responsible for triaging personal injury claims through the MOJ portal and on a direct claimant basis. You may also handle your own portfolio of OIC and MOJ claims. You will have experience of handling liability disputes, managing customer expectations and a working understanding of the Pre-Action Protocol, OIC claims and low value MOJ portal claims and current case law. You will contribute to development of the Personal Injury department by helping the junior members of the claims department as a whole with training, referrals and mentoring. Adhere to the FCA Treating Customers Fairly 6 Consumer Outcomes. Responsibilities: Triaging all OIC/MOJ/Small claims/direct claimant claims Handling a OIC/MOJ/small claims/direct claimant claims and non MOJ personal injury claims. Assess liability for an accident and offer advice and guidance to customers giving an objective opinion on prospects and where necessary advise the customer where liability will rest. Identify and report to the Personal Injury Claims Manager any claims where poor prognostic indicators are present. Accurately record the information given to us by the customer concerning the circumstances of the incident. Improve customer claims experience by identifying process / control gaps in panel performance and agreeing relevant actions. Ensure our customers are treated fairly and that the customer receives world class customer service in accordance with industry and company guidelines. Support cost, service and process efficiency projects across the department, as well has participating in departmental projects. AA code Put customers first Own it and deliver Safeguard what matters Work as a team Speak up If this interests you please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Description - Senior Risk Consultant, Energy (R1D) Job Number: Senior Risk Consultant, Energy (R1D) DISCOVER your opportunity London, UK At AXA XL we offer more than 30 lines of business across Property, Casualty and Specialty risk, insuring companies with the most complex risks across different territories. As we look to the future, our desire is to continue growing to ensure we are meeting the needs of all our clients, of all business types and sizes. The Energy Risk Consultant's key mission is to execute the risk consulting strategy for the upstream energy team, aiming at optimizing: Value added support to the risk carrier (risk knowledge, risk selection, loss reduction) for the profitability of insured business Risk consulting services to clients as part of the payer to partner strategy (risk consulting value proposition & offers, development of a stream of earnings from risk consulting services to clients) AXA XL's culture of profitable growth is at the core of our underwriting ethos, and the primary driver of both strategic and day-to-day decisions. As an extensive global business, we take pride in teamwork, underwriting excellence, discipline, and the implementation of consistent underwriting and risk consulting standards and practices. We aim to consistently outperform the competition and attract the best talent by being the employer of choice in the markets we operate in. As an Energy Risk Consultant, you will embody these values and be responsible for the delivery of outstanding risk consulting services to underwriters and clients. DISCOVER your opportunity What will your essential responsibilities include? Your key mission is to provide Oil and Gas, drilling and exploration specific risk reviews for Underwriting through 3rd party information review, client and broker meetings as well as the claims reviews. Besides upstream energy, you will be part of and interact with the engineering team supporting the broad energy transition portfolio of AXA XL, including carbon capture and other new technologies. You will meet with underwriters, brokers, and clients of the Energy Industry to discuss specific risk consulting solutions helping clients to improve their risks while working towards a reduction of their carbon emissions. You may be required to visit client sites to evaluate location and industry specific risks and report your findings in a structured way back to underwriting and the client. Travel is therefore a requirement. You will help the underwriting team to enhance their risk knowledge, select profitable clients, and reduce losses. You will be working in compliance with our technical rules and guidelines. For this, you will be working closely with our regional and country managers. You will be sharing your knowledge and expertise with colleagues who are interested in learning about oil & gas and the energy transition and collaborating with the wider energy risk engineering teams. You will be working with our local claims team helping them to better understand the losses we pay. Your in-depth industry knowledge is key for this support. You will be reporting to the UK Head of Risk Consulting. We're looking for someone who has these abilities and skills: MEng in either Petroleum Engineering, Mechanical Engineering or Chemical / Process Engineering. Have previously worked in an oil and gas exploration and production company and have significant experience in drilling, development (onshore and offshore), production operations, construction and some in offshore renewables, or have worked in an equivalent risk consulting position. Experience with projects and technologies that involve Hydrogen, Carbon Capture & Storage, geothermal energy or similar would be beneficial. Interest in the energy transition and learning about new and emerging technologies. Forward thinking, agile and with an ability to apply a problem-solving approach to risk management. Comfortable working autonomously, you are curious and a highly motivated self-starter with good relationship skills and are a great team player. Fluent in English - other languages are a plus. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines, and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see AXA XL is an Equal Opportunity Employer. Location Location: GB-GB-London Work Locations: GB London 20 Gracechurch Street London EC3V 0BG Job Field: Management And Business Support Schedule: Full-time Job Type: Standard AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.
Feb 11, 2025
Full time
Job Description - Senior Risk Consultant, Energy (R1D) Job Number: Senior Risk Consultant, Energy (R1D) DISCOVER your opportunity London, UK At AXA XL we offer more than 30 lines of business across Property, Casualty and Specialty risk, insuring companies with the most complex risks across different territories. As we look to the future, our desire is to continue growing to ensure we are meeting the needs of all our clients, of all business types and sizes. The Energy Risk Consultant's key mission is to execute the risk consulting strategy for the upstream energy team, aiming at optimizing: Value added support to the risk carrier (risk knowledge, risk selection, loss reduction) for the profitability of insured business Risk consulting services to clients as part of the payer to partner strategy (risk consulting value proposition & offers, development of a stream of earnings from risk consulting services to clients) AXA XL's culture of profitable growth is at the core of our underwriting ethos, and the primary driver of both strategic and day-to-day decisions. As an extensive global business, we take pride in teamwork, underwriting excellence, discipline, and the implementation of consistent underwriting and risk consulting standards and practices. We aim to consistently outperform the competition and attract the best talent by being the employer of choice in the markets we operate in. As an Energy Risk Consultant, you will embody these values and be responsible for the delivery of outstanding risk consulting services to underwriters and clients. DISCOVER your opportunity What will your essential responsibilities include? Your key mission is to provide Oil and Gas, drilling and exploration specific risk reviews for Underwriting through 3rd party information review, client and broker meetings as well as the claims reviews. Besides upstream energy, you will be part of and interact with the engineering team supporting the broad energy transition portfolio of AXA XL, including carbon capture and other new technologies. You will meet with underwriters, brokers, and clients of the Energy Industry to discuss specific risk consulting solutions helping clients to improve their risks while working towards a reduction of their carbon emissions. You may be required to visit client sites to evaluate location and industry specific risks and report your findings in a structured way back to underwriting and the client. Travel is therefore a requirement. You will help the underwriting team to enhance their risk knowledge, select profitable clients, and reduce losses. You will be working in compliance with our technical rules and guidelines. For this, you will be working closely with our regional and country managers. You will be sharing your knowledge and expertise with colleagues who are interested in learning about oil & gas and the energy transition and collaborating with the wider energy risk engineering teams. You will be working with our local claims team helping them to better understand the losses we pay. Your in-depth industry knowledge is key for this support. You will be reporting to the UK Head of Risk Consulting. We're looking for someone who has these abilities and skills: MEng in either Petroleum Engineering, Mechanical Engineering or Chemical / Process Engineering. Have previously worked in an oil and gas exploration and production company and have significant experience in drilling, development (onshore and offshore), production operations, construction and some in offshore renewables, or have worked in an equivalent risk consulting position. Experience with projects and technologies that involve Hydrogen, Carbon Capture & Storage, geothermal energy or similar would be beneficial. Interest in the energy transition and learning about new and emerging technologies. Forward thinking, agile and with an ability to apply a problem-solving approach to risk management. Comfortable working autonomously, you are curious and a highly motivated self-starter with good relationship skills and are a great team player. Fluent in English - other languages are a plus. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines, and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see AXA XL is an Equal Opportunity Employer. Location Location: GB-GB-London Work Locations: GB London 20 Gracechurch Street London EC3V 0BG Job Field: Management And Business Support Schedule: Full-time Job Type: Standard AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.
A leading financial services business is now looking to recruit a Senior Pensions Consultant to join them and take on a critical role supporting their UK Pension Plans and manage their legacy DB Plan (closed to future accrual) and their main UK Retirement Plan (a combined DB and DC Plan). Reporting into the EMEA Head of Pensions & Benefits, you'll join a highly skilled and stable team that consistently win awards within the Pensions & Benefits arena. This role is particularly critical due to the scale and depth of the pension's asset base (multi £billion). Key Responsibilities: Partner with the Trustee Board to ensure the plans are effectively governed and managed in accordance with UK Pensions legislation (Pensions Act 2021). Facilitate and manage pension-related projects, such as investment de-risking, pension insurance, GMP equalisation and rectification, DC design, and investment projects. Advise on the development of the future pension strategy. Manage relationships with advisors to the Trustee and the business, including consulting actuaries, legal advisors, and pension plan administrators. Review and monitor the Plan Funding Strategy and liaise with finance to ensure appropriate accounting disclosures are in place. Support all aspects of the scheme lifecycle with advisors, including statutory disclosures on behalf of the business. Determine annual plan salary, validate contribution payments, and manage the annual Benefit Statement process and salary sacrifice programs. As a result, the business is looking to meet candidates with extensive experience of managing UK Pensions Plans, either as a pensions consultant/actuary within a consulting firm or working in-house. A relevant pensions qualification (e.g. APMI / FPMI or have passed/close to qualifying as an actuary) is essential, as is a good understanding of and the application of US GAAP and IAS19 pensions accounting standards. Experience in the operation and management of Trustee boards, ensuring they operate within a governance framework, coupled with excellent technical skills and a broad interest and understanding of the legislative, governance, and tax environment affecting pension plans in the UK, is also required. In addition to the above starting salary, there is a substantial annual bonus and benefits package. In the first instance, please contact Peter Francis at Frazer Jones.
Feb 09, 2025
Full time
A leading financial services business is now looking to recruit a Senior Pensions Consultant to join them and take on a critical role supporting their UK Pension Plans and manage their legacy DB Plan (closed to future accrual) and their main UK Retirement Plan (a combined DB and DC Plan). Reporting into the EMEA Head of Pensions & Benefits, you'll join a highly skilled and stable team that consistently win awards within the Pensions & Benefits arena. This role is particularly critical due to the scale and depth of the pension's asset base (multi £billion). Key Responsibilities: Partner with the Trustee Board to ensure the plans are effectively governed and managed in accordance with UK Pensions legislation (Pensions Act 2021). Facilitate and manage pension-related projects, such as investment de-risking, pension insurance, GMP equalisation and rectification, DC design, and investment projects. Advise on the development of the future pension strategy. Manage relationships with advisors to the Trustee and the business, including consulting actuaries, legal advisors, and pension plan administrators. Review and monitor the Plan Funding Strategy and liaise with finance to ensure appropriate accounting disclosures are in place. Support all aspects of the scheme lifecycle with advisors, including statutory disclosures on behalf of the business. Determine annual plan salary, validate contribution payments, and manage the annual Benefit Statement process and salary sacrifice programs. As a result, the business is looking to meet candidates with extensive experience of managing UK Pensions Plans, either as a pensions consultant/actuary within a consulting firm or working in-house. A relevant pensions qualification (e.g. APMI / FPMI or have passed/close to qualifying as an actuary) is essential, as is a good understanding of and the application of US GAAP and IAS19 pensions accounting standards. Experience in the operation and management of Trustee boards, ensuring they operate within a governance framework, coupled with excellent technical skills and a broad interest and understanding of the legislative, governance, and tax environment affecting pension plans in the UK, is also required. In addition to the above starting salary, there is a substantial annual bonus and benefits package. In the first instance, please contact Peter Francis at Frazer Jones.
Alcor is a vibrant player in the Lloyd's of London insurance market. As part of the Beat Group, w e handle a diverse range of complex risks, tailoring solutions for our long-term clients and partners. We pride oursleves on providing outstanding service at all times. We are looking for an ambitious school leaver to join our growing team in London. Role Overview The primary purpose of this role is to assist underwriters with day-to-day tasks, providing administrative support both in the office and at the box in Lloyds including but not limited to data capture, compiling reports, and maintaining underwriting files. Key Responsibilities Accurate data capture into a data entry system Creating and maintaining the underwriting files, ensuring all the correct documents are obtained throughout the underwriting process Help with the aged debt calculations and collection, liaising with brokers and internal departments Preparation of reports used by underwriters Next Stage If you have not heard back by 28/02/2025 it means you have not been selected to the next stage
Feb 07, 2025
Seasonal
Alcor is a vibrant player in the Lloyd's of London insurance market. As part of the Beat Group, w e handle a diverse range of complex risks, tailoring solutions for our long-term clients and partners. We pride oursleves on providing outstanding service at all times. We are looking for an ambitious school leaver to join our growing team in London. Role Overview The primary purpose of this role is to assist underwriters with day-to-day tasks, providing administrative support both in the office and at the box in Lloyds including but not limited to data capture, compiling reports, and maintaining underwriting files. Key Responsibilities Accurate data capture into a data entry system Creating and maintaining the underwriting files, ensuring all the correct documents are obtained throughout the underwriting process Help with the aged debt calculations and collection, liaising with brokers and internal departments Preparation of reports used by underwriters Next Stage If you have not heard back by 28/02/2025 it means you have not been selected to the next stage
Select how often (in days) to receive an alert: Senior Product Manager - Data-Driven Underwriting Solutions (80-100% working degree) Are you eager to disrupt the insurance industry with us and make an impact? Do you wish to have your talent recognized and rewarded? Then join our internal start-up squad and find an encouraging environment in which we aspire for client delight and make it happen for Swiss Re! About the Team This role is within the Global Data Driven Underwriting (DDUW) Solutions team under Swiss Re Life & Health division. You will be joining the DDUW product team who is on a mission to create a best-in-class risk tech solution in underwriting for Life Insurance carriers to address the current industry pain points with disparate data sources. This team is instrumental in working with clients, regional internal stakeholders and the IT development team to continually evolve the Product suite, bringing market leading capabilities and solutions to our clients. About the Role As a Senior Product Manager, you will join a Product team to drive the product design, feature development, prioritization and release management. You will own the EMEA & APAC regional delivery of Data driven UW products like Second level evidence, Underwriting Ease, Digital Health UW etc and work closely with the Product head on expanding to different use cases and client implementations. The candidate is delivery focused and motivated to drive tangible value creation and delight clients. Deeply passionate and knowledgeable about how data can drive business effectiveness, the selected candidate will also represent the Data Driven UW Solutions team in internal and external initiatives involving markets expansion. As delivery is key, the candidate will also be adept at driving planning and managing stakeholders to ensure efficient and seamless execution and communication of same. 5 Key areas of this role: Requirements gathering and Ideation - Gather requirements from markets and plan features to address right market need and feedback. Backlog management - Define and own the features backlog and requirements that enable the product vision and roadmap to be achieved. Sign off development plans and software releases. Release management - Own configurations, release plans and communication to clients around releases. Go-to-market - Contribute to marketing, client presentations and communications materials. Create internal and external media like newsletter, yammer posts and proposal decks. Strategy and partnership - Work with existing product tech partners to drive strategy and manage maintenance of tech feature dependencies. About You We are seeking a team player with strong communication and presentation skills, ideally with prior experience in consulting or a B2B environment. Experience in life insurance underwriting or Insurtech product teams is a plus. The ideal candidate will be adaptable, able to coordinate across time zones and regions, and have a positive, 'can do' attitude. Position Requirements: 6+ years of experience in managing Software products. Background in Computer Science, Information Management. Basic understanding of insurance value chain and life insurance underwriting in European markets/UKI. Experience with database queries with SQL, scripting queries like python, basic data analysis, etc. Experience creating and managing product backlogs, facilitating prioritization, and applying Agile frameworks (ADO, release management). Experience running design thinking workshops & building business case proposals. Ability to create product roadmaps, applying strategies like RICE, MoSCoW for right-sizing. Strong knowledge of software development lifecycle. Experience working with healthcare/clinical data like GPRs, nurse screenings and UW data like financial reports. Understanding of AI/machine learning capabilities and rules engine automation and integrating via APIs. About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Job Segment: Underwriter, Senior Product Manager, Product Manager, Data Analyst, Data Management, Insurance, Operations, Data
Feb 07, 2025
Full time
Select how often (in days) to receive an alert: Senior Product Manager - Data-Driven Underwriting Solutions (80-100% working degree) Are you eager to disrupt the insurance industry with us and make an impact? Do you wish to have your talent recognized and rewarded? Then join our internal start-up squad and find an encouraging environment in which we aspire for client delight and make it happen for Swiss Re! About the Team This role is within the Global Data Driven Underwriting (DDUW) Solutions team under Swiss Re Life & Health division. You will be joining the DDUW product team who is on a mission to create a best-in-class risk tech solution in underwriting for Life Insurance carriers to address the current industry pain points with disparate data sources. This team is instrumental in working with clients, regional internal stakeholders and the IT development team to continually evolve the Product suite, bringing market leading capabilities and solutions to our clients. About the Role As a Senior Product Manager, you will join a Product team to drive the product design, feature development, prioritization and release management. You will own the EMEA & APAC regional delivery of Data driven UW products like Second level evidence, Underwriting Ease, Digital Health UW etc and work closely with the Product head on expanding to different use cases and client implementations. The candidate is delivery focused and motivated to drive tangible value creation and delight clients. Deeply passionate and knowledgeable about how data can drive business effectiveness, the selected candidate will also represent the Data Driven UW Solutions team in internal and external initiatives involving markets expansion. As delivery is key, the candidate will also be adept at driving planning and managing stakeholders to ensure efficient and seamless execution and communication of same. 5 Key areas of this role: Requirements gathering and Ideation - Gather requirements from markets and plan features to address right market need and feedback. Backlog management - Define and own the features backlog and requirements that enable the product vision and roadmap to be achieved. Sign off development plans and software releases. Release management - Own configurations, release plans and communication to clients around releases. Go-to-market - Contribute to marketing, client presentations and communications materials. Create internal and external media like newsletter, yammer posts and proposal decks. Strategy and partnership - Work with existing product tech partners to drive strategy and manage maintenance of tech feature dependencies. About You We are seeking a team player with strong communication and presentation skills, ideally with prior experience in consulting or a B2B environment. Experience in life insurance underwriting or Insurtech product teams is a plus. The ideal candidate will be adaptable, able to coordinate across time zones and regions, and have a positive, 'can do' attitude. Position Requirements: 6+ years of experience in managing Software products. Background in Computer Science, Information Management. Basic understanding of insurance value chain and life insurance underwriting in European markets/UKI. Experience with database queries with SQL, scripting queries like python, basic data analysis, etc. Experience creating and managing product backlogs, facilitating prioritization, and applying Agile frameworks (ADO, release management). Experience running design thinking workshops & building business case proposals. Ability to create product roadmaps, applying strategies like RICE, MoSCoW for right-sizing. Strong knowledge of software development lifecycle. Experience working with healthcare/clinical data like GPRs, nurse screenings and UW data like financial reports. Understanding of AI/machine learning capabilities and rules engine automation and integrating via APIs. About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Job Segment: Underwriter, Senior Product Manager, Product Manager, Data Analyst, Data Management, Insurance, Operations, Data
Broker Development Manager Are you an individual who are relationship builders and have experience within the insurance market? A bit about the job: You will act as the face of Aviva for a defined panel of Global & National Brokers and be instrumental in maintaining high quality, effective trading relationships, which will ultimately lead to the delivery of our financial plans. You will be part of a team and will be influential in bringing various parts of the business together. Sales experience is not vital as training will be provided by the team. Your responsibilities are: Provide sales insights to internal business partners Identifying areas for improvement and creating remedial action plans Management of new business pipeline and renewal retention activity Identifying new areas for business development and implementing a plan to capitalise the opportunities Supervise delivery and extract value from, broker fee for service agreements at a local level Ongoing measurement, analysis and reporting of performance versus financial plans This is a field-based role covering the Midlands . This role will involve a combination of home working along with some days in the office and some in broker offices so you will be organised and flexible. Skills and experience we're looking for: Knowledge of General Insurance and Relationship management skills. ACII desirable but not essential. Negotiation skills, excellent planning, and organisational abilities. Ability to influence and execute change and act decisively. Experience of working with General Insurance Intermediaries, either from sales or underwriting perspective. What you'll get for this role: Salary depending on location, skills, experience, and qualifications Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Abigail Aitken a call on or send an email to
Sep 24, 2022
Full time
Broker Development Manager Are you an individual who are relationship builders and have experience within the insurance market? A bit about the job: You will act as the face of Aviva for a defined panel of Global & National Brokers and be instrumental in maintaining high quality, effective trading relationships, which will ultimately lead to the delivery of our financial plans. You will be part of a team and will be influential in bringing various parts of the business together. Sales experience is not vital as training will be provided by the team. Your responsibilities are: Provide sales insights to internal business partners Identifying areas for improvement and creating remedial action plans Management of new business pipeline and renewal retention activity Identifying new areas for business development and implementing a plan to capitalise the opportunities Supervise delivery and extract value from, broker fee for service agreements at a local level Ongoing measurement, analysis and reporting of performance versus financial plans This is a field-based role covering the Midlands . This role will involve a combination of home working along with some days in the office and some in broker offices so you will be organised and flexible. Skills and experience we're looking for: Knowledge of General Insurance and Relationship management skills. ACII desirable but not essential. Negotiation skills, excellent planning, and organisational abilities. Ability to influence and execute change and act decisively. Experience of working with General Insurance Intermediaries, either from sales or underwriting perspective. What you'll get for this role: Salary depending on location, skills, experience, and qualifications Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Abigail Aitken a call on or send an email to
Claims Manager (Household) - National Salary - Up to £49,700 - London Salary - Up to £68,150 This is the perfect role for a claims handler who has extensive experience in handling complex, high profile and large household claims to take up a Claims Manager role within Technical Claims. A bit about the job: You'll be responsible for the management of a large household claims portfolio, dealing with our most complex and high value household claims (in excess of £1m). In addition, you will contribute to the quality assurance of claims being handled within the unit. You'll assist with the embedding of our claims philosophy, standards and best practice with a focus on the delivery of financial results within the team. You'll make recommendations for process improvements and undertake relationship management with key stakeholders. You'll enhance the ability of the team to perform through quality audits and regular coaching and feedback and by the identification of training needs. Skills and experience we're looking for: In-depth experience in handling complex, high profile, and large household claims (in excess of £1m) Experience in quality assurance Knowledge of fraud, FOS outcomes and impacting legislation in respect of own business unit or discipline at a level which enables the provision of strategic decision making and direction. Act as a credible representative for Aviva in official claims matters. Development of claims handling capability in respect of own business unit or discipline. What you'll get for this role: National Salary - Up to £49,700 - London Salary - Up to £68,150 (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Alice Neal a call on or send an email to .
Sep 24, 2022
Full time
Claims Manager (Household) - National Salary - Up to £49,700 - London Salary - Up to £68,150 This is the perfect role for a claims handler who has extensive experience in handling complex, high profile and large household claims to take up a Claims Manager role within Technical Claims. A bit about the job: You'll be responsible for the management of a large household claims portfolio, dealing with our most complex and high value household claims (in excess of £1m). In addition, you will contribute to the quality assurance of claims being handled within the unit. You'll assist with the embedding of our claims philosophy, standards and best practice with a focus on the delivery of financial results within the team. You'll make recommendations for process improvements and undertake relationship management with key stakeholders. You'll enhance the ability of the team to perform through quality audits and regular coaching and feedback and by the identification of training needs. Skills and experience we're looking for: In-depth experience in handling complex, high profile, and large household claims (in excess of £1m) Experience in quality assurance Knowledge of fraud, FOS outcomes and impacting legislation in respect of own business unit or discipline at a level which enables the provision of strategic decision making and direction. Act as a credible representative for Aviva in official claims matters. Development of claims handling capability in respect of own business unit or discipline. What you'll get for this role: National Salary - Up to £49,700 - London Salary - Up to £68,150 (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Alice Neal a call on or send an email to .
At Direct Line Group we support our business customers with their insurance needs every day. Our Commercial Insurance Consultants are at the heart of what we do! Homeworking and Hybrid roles (1 week in 5 from our Bristol office for hybrid roles) You could be just the right applicant for this job Read all associated information and make sure to apply. Salary - £22,000 base plus a 9% pension which can be taken as cash (£1,980). From 1st January 2023 the base salary will increase to £23100. We also have a reward scheme that gives you the opportunity to earn a monthly bonus. The amount you earn each month will vary depending on your overall performance (averaging around 3-4k per year) Shifts - The 37.5 hours you work can fall between Monday - Friday 8am - 6pm and Saturday 9am - 3pm. What you'll be doing: We're looking for Commercial Consultants to work with our SME business customers, on a full-time permanent basis, reporting to a team leader within James Miles' team. This is a great opportunity for you to develop your insurance career within a commercial setting. You will have exposure to help develop your technical skills within commercial insurance and could be the platform you are looking for to progress your career! You will respond positively to all customer interactions across complex multiple products and lead in the testing and implementation of new business improvement plans. You will also provide Sales & Customer Service expertise to Underwriters and sell and service our policies whilst operating within a Delegated Underwriting Authority. Work at the forefront of our business, promoting a culture of continuous improvement and utilising expertise to develop and test creative projects aimed at building our client profile and brand. Work within complex spans of control, taking ownership of building capability by keeping up-to-date with changes in the insurance market, ensuring that we are well versed in all aspects of our businesses more complex products. Operate with a higher level of risk perception, helping us work in a non-scripted environment to provide a tailored level of service to our customers. Develop knowledge of 9 complex commercial products working across multiple systems to respond to customer requests. Use techniques to identify process and efficiency improvements to contribute to the growth of the business. Manage workload, prioritising customer interactions to ensure that call backs are completed promptly to deliver customer satisfaction. Work with key stakeholders and team members to achieve our goals and act as a main point of referral for product queries across the Contact Centre. Respond to customer needs and manage resolving customer enquiries in a positive way to please our customers and enhance our reputation. What you'll need: We are looking for someone who enjoys speaking with customers. We need you to understand the insurance industry and have previous experience in a similar role (experience within Commercial insurance would be desirable). You'll have experience in customer negotiations and explaining policies. This is an ideal role for someone who is proactive and able to use their own initiative. Benefits We have a focus on developing you and your skills and give you the tools to do so. We also recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Generous holidays Buy as you earn share scheme Employee discounts and cashback Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you. Job Types: Full-time, Permanent Salary: £22,000.00-£29,000.00 per year Benefits: Casual dress Company pension Employee discount Life insurance Referral programme Sick pay Store discount Work from home Supplemental pay types: Bonus scheme
Sep 24, 2022
Full time
At Direct Line Group we support our business customers with their insurance needs every day. Our Commercial Insurance Consultants are at the heart of what we do! Homeworking and Hybrid roles (1 week in 5 from our Bristol office for hybrid roles) You could be just the right applicant for this job Read all associated information and make sure to apply. Salary - £22,000 base plus a 9% pension which can be taken as cash (£1,980). From 1st January 2023 the base salary will increase to £23100. We also have a reward scheme that gives you the opportunity to earn a monthly bonus. The amount you earn each month will vary depending on your overall performance (averaging around 3-4k per year) Shifts - The 37.5 hours you work can fall between Monday - Friday 8am - 6pm and Saturday 9am - 3pm. What you'll be doing: We're looking for Commercial Consultants to work with our SME business customers, on a full-time permanent basis, reporting to a team leader within James Miles' team. This is a great opportunity for you to develop your insurance career within a commercial setting. You will have exposure to help develop your technical skills within commercial insurance and could be the platform you are looking for to progress your career! You will respond positively to all customer interactions across complex multiple products and lead in the testing and implementation of new business improvement plans. You will also provide Sales & Customer Service expertise to Underwriters and sell and service our policies whilst operating within a Delegated Underwriting Authority. Work at the forefront of our business, promoting a culture of continuous improvement and utilising expertise to develop and test creative projects aimed at building our client profile and brand. Work within complex spans of control, taking ownership of building capability by keeping up-to-date with changes in the insurance market, ensuring that we are well versed in all aspects of our businesses more complex products. Operate with a higher level of risk perception, helping us work in a non-scripted environment to provide a tailored level of service to our customers. Develop knowledge of 9 complex commercial products working across multiple systems to respond to customer requests. Use techniques to identify process and efficiency improvements to contribute to the growth of the business. Manage workload, prioritising customer interactions to ensure that call backs are completed promptly to deliver customer satisfaction. Work with key stakeholders and team members to achieve our goals and act as a main point of referral for product queries across the Contact Centre. Respond to customer needs and manage resolving customer enquiries in a positive way to please our customers and enhance our reputation. What you'll need: We are looking for someone who enjoys speaking with customers. We need you to understand the insurance industry and have previous experience in a similar role (experience within Commercial insurance would be desirable). You'll have experience in customer negotiations and explaining policies. This is an ideal role for someone who is proactive and able to use their own initiative. Benefits We have a focus on developing you and your skills and give you the tools to do so. We also recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Generous holidays Buy as you earn share scheme Employee discounts and cashback Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you. Job Types: Full-time, Permanent Salary: £22,000.00-£29,000.00 per year Benefits: Casual dress Company pension Employee discount Life insurance Referral programme Sick pay Store discount Work from home Supplemental pay types: Bonus scheme
Claims Manager - £30,000 - £40,000 Are you passionate about assisting and helping customers? Can you demonstrate recent experience in handling and managing insurance claims?# If so - we'd love to hear from you! A bit about the job: Here at Aviva, we are currently in the market for a Claims Manager - a home based position, visiting our customers across London. Therefore, in order to be considered, you must have a full UK driving licence, as completing customer visits will an integral part of your role! You will be responsible for providing a customer focused and cost-effective service by handling both household and residential commercial claims from instruction to completion, within agreed financial authority limits. As a Home Claims Adjuster, your role will also involve reasonable travel across the UK and flexible working that may also include evenings and weekends. Industry preferred qualification: CERT CILA/ DIP CILA, CERT CII/DIP CII, BDMA Ins, HNC/HND or similar Surveying Qualification, Accreditation to CIOB, RICS Skills and experience we're looking for: Knowledge of the insurance industry related to Residential (Home) property Technical buildings knowledge; current best practice methodology and buildings pathology Claims scoping and management software experience (Symbility, Exactaware etc) Awareness of Flood/EOW/Fire damage management best practice and principles, including knowledge of health and safety regulations and other relevant legislation Commercial awareness and appreciation of economic environment What you'll get for this role: Salary circa £30,000 - £40,000 (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Alice Neal a call on or send an email to .
Sep 24, 2022
Full time
Claims Manager - £30,000 - £40,000 Are you passionate about assisting and helping customers? Can you demonstrate recent experience in handling and managing insurance claims?# If so - we'd love to hear from you! A bit about the job: Here at Aviva, we are currently in the market for a Claims Manager - a home based position, visiting our customers across London. Therefore, in order to be considered, you must have a full UK driving licence, as completing customer visits will an integral part of your role! You will be responsible for providing a customer focused and cost-effective service by handling both household and residential commercial claims from instruction to completion, within agreed financial authority limits. As a Home Claims Adjuster, your role will also involve reasonable travel across the UK and flexible working that may also include evenings and weekends. Industry preferred qualification: CERT CILA/ DIP CILA, CERT CII/DIP CII, BDMA Ins, HNC/HND or similar Surveying Qualification, Accreditation to CIOB, RICS Skills and experience we're looking for: Knowledge of the insurance industry related to Residential (Home) property Technical buildings knowledge; current best practice methodology and buildings pathology Claims scoping and management software experience (Symbility, Exactaware etc) Awareness of Flood/EOW/Fire damage management best practice and principles, including knowledge of health and safety regulations and other relevant legislation Commercial awareness and appreciation of economic environment What you'll get for this role: Salary circa £30,000 - £40,000 (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Alice Neal a call on or send an email to .
Location: London Contract: Permanent Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri) Salary: Band 6/ £41,500 to £47,500 depending on experience Benefits package: 30 days annual leave plus bank holidays (pro rata for part time), opportunity to buy and sell holiday 15% employer pension contribution, discretionary bonus scheme Flexible working, cycle to work scheme, healthcare cash plan and life assurance Paid voluntary days, maternity, adoption, and shared parental leave Benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology...and plenty more THE ROLE We're looking for a Risk Manager to join our Risk & Compliance team, to support the Senior Manager and Enterprise Risk Director with developing and establishing stress testing scenario analysis, quantitative risk analytics, risk aggregation, risk appetite cascade and model governance across all the key risk types that BBB faces. Reporting to the Quantification and IFRS 9 Risk Senior Manager, you will manage the ongoing quarterly production of IFRS 9 expected credit losses using BBB's models, providing insight and analytical commentary for Senior Management on the expected credit loss and fair value calculations of BBB's debt investments through regular monitoring/MI reporting packs. You will engage with BBB's Model Owners and developers to keep BBB's model inventory up to date, and undertake the development, implementation and maintenance of key reporting tools. In order to be successful in this position, you will have experience within a Risk function of a financial services company, preferably with exposure to quantitative risk management and stress testing. You will be able to communicate risk management approach and quantitative analysis effectively to key stakeholders and build productive working relationships to manage workstreams effectively. A degree in a quantitative field or equivalent experience is required, and experience with using PowerBI, SAS, Microsoft PowerPivot or VBA would be advantageous. For a full and detailed Job Description, please follow this link: View the full job description. ABOUT US The British Business Bank is a unique and exciting institution. Its mission is to drive sustainable growth and prosperity across the UK, and to enable the transition to a net zero economy, by supporting access to finance for smaller businesses. Established in 2014, it is a 100% government-owned economic development bank but independently managed. To deliver its programmes, the Bank works through more than 200 delivery partners such as high street, digital, specialist and challenger banks, venture capital and private debt funds and fintech platforms. Currently, we employ around 520 people, split between offices in Sheffield and London. Please note all candidates applying for this role should have the right to work in the U.K.
Sep 24, 2022
Full time
Location: London Contract: Permanent Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri) Salary: Band 6/ £41,500 to £47,500 depending on experience Benefits package: 30 days annual leave plus bank holidays (pro rata for part time), opportunity to buy and sell holiday 15% employer pension contribution, discretionary bonus scheme Flexible working, cycle to work scheme, healthcare cash plan and life assurance Paid voluntary days, maternity, adoption, and shared parental leave Benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology...and plenty more THE ROLE We're looking for a Risk Manager to join our Risk & Compliance team, to support the Senior Manager and Enterprise Risk Director with developing and establishing stress testing scenario analysis, quantitative risk analytics, risk aggregation, risk appetite cascade and model governance across all the key risk types that BBB faces. Reporting to the Quantification and IFRS 9 Risk Senior Manager, you will manage the ongoing quarterly production of IFRS 9 expected credit losses using BBB's models, providing insight and analytical commentary for Senior Management on the expected credit loss and fair value calculations of BBB's debt investments through regular monitoring/MI reporting packs. You will engage with BBB's Model Owners and developers to keep BBB's model inventory up to date, and undertake the development, implementation and maintenance of key reporting tools. In order to be successful in this position, you will have experience within a Risk function of a financial services company, preferably with exposure to quantitative risk management and stress testing. You will be able to communicate risk management approach and quantitative analysis effectively to key stakeholders and build productive working relationships to manage workstreams effectively. A degree in a quantitative field or equivalent experience is required, and experience with using PowerBI, SAS, Microsoft PowerPivot or VBA would be advantageous. For a full and detailed Job Description, please follow this link: View the full job description. ABOUT US The British Business Bank is a unique and exciting institution. Its mission is to drive sustainable growth and prosperity across the UK, and to enable the transition to a net zero economy, by supporting access to finance for smaller businesses. Established in 2014, it is a 100% government-owned economic development bank but independently managed. To deliver its programmes, the Bank works through more than 200 delivery partners such as high street, digital, specialist and challenger banks, venture capital and private debt funds and fintech platforms. Currently, we employ around 520 people, split between offices in Sheffield and London. Please note all candidates applying for this role should have the right to work in the U.K.
Senior Liability Underwriter - Salary of circa £90,000 This is a great job for someone who wants to be responsible for portfolio management and optimisation to provide rationale and insights on performance of the Liability Account to deliver planned profit and volume over both short and long term. A bit about the job: Following continued growth across the business, Aviva are looking for a Senior Liability Underwriter to join their Chief Underwriting Office within Commercial Lines. This role spans across Digital, Schemes, Mid-Market and Global Corporate & Specialty. The Senior Liability Underwriter will be responsible for supporting and driving profitable growth in Employers', Public and Products Liability - GWP in excess of £375m. Developing and implementing the Liability underwriting strategy, pricing principles, and quality and excellence. An exciting strategic agenda is in place within the Liability portfolio and this role will play a crucial role in developing and delivering this. Skills and experience we're looking for: ACII or equivalent qualification A track record of Liability underwriting experience at senior level Knowledge of SME through to Global Specialty business, including different pricing models Experience of the London Market/Global Specialty including multinational (desired but not essential) Strong technical underwriting background with the capability of coaching and developing others Experience of driving underwriting strategies into the business, and leading projects and deep dive activities What you'll get for this role: Starting salary of circa £90,000 (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Alice Neal a call on or send an email to .
Sep 24, 2022
Full time
Senior Liability Underwriter - Salary of circa £90,000 This is a great job for someone who wants to be responsible for portfolio management and optimisation to provide rationale and insights on performance of the Liability Account to deliver planned profit and volume over both short and long term. A bit about the job: Following continued growth across the business, Aviva are looking for a Senior Liability Underwriter to join their Chief Underwriting Office within Commercial Lines. This role spans across Digital, Schemes, Mid-Market and Global Corporate & Specialty. The Senior Liability Underwriter will be responsible for supporting and driving profitable growth in Employers', Public and Products Liability - GWP in excess of £375m. Developing and implementing the Liability underwriting strategy, pricing principles, and quality and excellence. An exciting strategic agenda is in place within the Liability portfolio and this role will play a crucial role in developing and delivering this. Skills and experience we're looking for: ACII or equivalent qualification A track record of Liability underwriting experience at senior level Knowledge of SME through to Global Specialty business, including different pricing models Experience of the London Market/Global Specialty including multinational (desired but not essential) Strong technical underwriting background with the capability of coaching and developing others Experience of driving underwriting strategies into the business, and leading projects and deep dive activities What you'll get for this role: Starting salary of circa £90,000 (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Alice Neal a call on or send an email to .
Assistant Underwriter -up to £25,000 Contract: 18 Month Fixed Term Contract Are you a strong, dynamic and positive person with a can-do, will-do approach? If so, we'd love to hear from you! If you have an interest in the Insurance, Finance and/or Risk industries and are looking to build a long-lasting, successful career then look no further. A bit about the job: As an Underwriter Assistant you will be working towards providing a comprehensive service which aids our team of underwriters. This will include building a successful network of internal and external relationships; responding to a variety of enquiries and meeting high standards to ensure customer satisfaction. You will be also spotting and driving opportunities for operational improvements and acting on feedback from customers and sharing ideas with managers and peers. Skills and experience we're looking for: Proven record of delivering excellent customer outcomes. Experience in building and encouraging positive internal and external relationships. Good knowledge of IT including spreadsheets; databases and word processing. Previous underwriting experience is not essential as full training will be provided. Previous experience in the insurance or financial industry is preferable but, again, not essential. What you'll get for this role: Starting salary Up to £25,000 (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 25 holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on or send an email to .
Sep 24, 2022
Full time
Assistant Underwriter -up to £25,000 Contract: 18 Month Fixed Term Contract Are you a strong, dynamic and positive person with a can-do, will-do approach? If so, we'd love to hear from you! If you have an interest in the Insurance, Finance and/or Risk industries and are looking to build a long-lasting, successful career then look no further. A bit about the job: As an Underwriter Assistant you will be working towards providing a comprehensive service which aids our team of underwriters. This will include building a successful network of internal and external relationships; responding to a variety of enquiries and meeting high standards to ensure customer satisfaction. You will be also spotting and driving opportunities for operational improvements and acting on feedback from customers and sharing ideas with managers and peers. Skills and experience we're looking for: Proven record of delivering excellent customer outcomes. Experience in building and encouraging positive internal and external relationships. Good knowledge of IT including spreadsheets; databases and word processing. Previous underwriting experience is not essential as full training will be provided. Previous experience in the insurance or financial industry is preferable but, again, not essential. What you'll get for this role: Starting salary Up to £25,000 (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 25 holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on or send an email to .
Role: Claims Manager - Construction and Renewables Salary: Circa £60,000 for London/ Circa £45,000 for National Aviva are looking for a Claims Manager who has previous experience in dealing with construction / renewables claims, including coinsurance and reinsurance. This is an outward facing role liaising with clients, adjusters' lawyers, brokers, and other relevant external / internal stakeholders managing a large and complex claims portfolio including maintenance of case estimates. Responsible for the management of a complex and high value claims portfolio for AIL and AIIDAC UK Branch, as well as supporting quality assurance of claims being handled within TCS. A bit about the job: Aviva believe that claims are our shop window. Claims management is an opportunity for us to provide excellent customer service, enabling customer retention. The team is market renowned as a major leader in UK construction and engineering claims, increasing pivoting towards global cover. We are looking for an experienced claims manager, capable of managing client expectations in complex cases effectively and in line with policy and TCF principles, to ensure that claims are settled cost effectively. Skills and experience we're looking for: Act as a credible representative for Aviva Knowledge and ability to coach and guide less experienced members of own team and wider teams Knowledge of external environment and external developments with respect to business areas Good working knowledge of construction, engineering and renewables claims and Ability to liaise with other areas of the business, e.g., underwriters and risk engineers Holds ACII certificate / relevant professional qualification /equivalent in-role claims handling experience What you'll get for this role: Salary between Circa £60,000 for London/ Circa £45,000 for National (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Manisha Dinesh a call on or send an email to
Sep 24, 2022
Full time
Role: Claims Manager - Construction and Renewables Salary: Circa £60,000 for London/ Circa £45,000 for National Aviva are looking for a Claims Manager who has previous experience in dealing with construction / renewables claims, including coinsurance and reinsurance. This is an outward facing role liaising with clients, adjusters' lawyers, brokers, and other relevant external / internal stakeholders managing a large and complex claims portfolio including maintenance of case estimates. Responsible for the management of a complex and high value claims portfolio for AIL and AIIDAC UK Branch, as well as supporting quality assurance of claims being handled within TCS. A bit about the job: Aviva believe that claims are our shop window. Claims management is an opportunity for us to provide excellent customer service, enabling customer retention. The team is market renowned as a major leader in UK construction and engineering claims, increasing pivoting towards global cover. We are looking for an experienced claims manager, capable of managing client expectations in complex cases effectively and in line with policy and TCF principles, to ensure that claims are settled cost effectively. Skills and experience we're looking for: Act as a credible representative for Aviva Knowledge and ability to coach and guide less experienced members of own team and wider teams Knowledge of external environment and external developments with respect to business areas Good working knowledge of construction, engineering and renewables claims and Ability to liaise with other areas of the business, e.g., underwriters and risk engineers Holds ACII certificate / relevant professional qualification /equivalent in-role claims handling experience What you'll get for this role: Salary between Circa £60,000 for London/ Circa £45,000 for National (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Manisha Dinesh a call on or send an email to
Want to work for a company who is passionate about our people and puts customers at the heart of what we do? We're looking for Claims Handlers for our motor insurance division. You'll have great relationship-building skills and share our passion for providing outstanding customer service. You'll also be an empathetic listener who can adapt your style to get the best outcome for your customers. Can you: Deliver excellent customer service in a fast-paced environment Provide a friendly and personable customer journey Stay calm and patient when dealing with challenging and emotional situations Let your attitude, work ethic and communications skills shine through Relate to our values We're looking for brilliant team players who can deal with challenging situations, so if you're proactive, constructive, organised and can answer 'yes' to any of the above, we'd love to hear from you!! About you You'll spend most of your time working from home but will join us in one of our friendly offices twice a week. Helping you achieve a good work-life balance is important to us and we are happy to discuss flexible working opportunities with you. You'll be on the phone talking to our customers about their motor insurance claims, you'll be responsible for liaising with other teams and external suppliers. You'll take ownership of claims from start to finish, putting your problem-solving skills to good use to resolve each one as quickly as possible. Our customers' claims experience is an integral part of their journey with LV=. Whether it's a motoring incident or a traffic accident, you'll use your initiative to find solutions that work for our customers and our business, playing a vital role in helping people look after what they love. No day is the same in Claims, so you'll experience a great deal of variety in the claims you handle, with supportive colleagues giving you a helping hand if needed. Working up to 37.5 hours per week we can offer you a variety of shift options. Hours include 8am - 8pm Monday to Friday or 9am - 5pm on weekends and bank holidays, with Claims Handlers working only one Saturday or Sunday in every three weeks. We'll provide comprehensive training from your first day, with a mixture of virtual and face to face learning. Find out more about LV=GI's brilliant benefits and rewards here The salary provided is £21,800 for 37.5 hours increasing to £22,500 subject to performance Positions available in: Huddersfield Bournemouth Bristol Ipswich Details Enjoy 24 days annual leave (increasing with length of service) in addition to your bank holidays with the option of buying or selling additional hours/days An annual bonus scheme based on company and personal performance A generous 25% discount off our general insurance products including home, pet and travel as well as up to 50% discount on your car insurance for you and your family A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance and a Cycle to work Scheme) LV= is an equal opportunities employer who values a diverse and inclusive workplace, there are many D&I networks to get involved with All computer equipment provided Generous pension scheme - what you pay in is double matched by LV=, up to a maximum employer contribution of 14% Free annual eye test and discount towards computer glasses (prescription dependent) Incentives to win tickets to sporting events including international cricket and rugby A friendly office with free tea, coffee and cold-water machines Our Charity and Wellbeing teams' welcome new members and they help the business give even more back to our community! Access to learning and development opportunities such as mentoring schemes, LinkedIn Learning and apprenticeships Why work for us? These are incredibly exciting times at LV=, we are already one of the largest lines insurers in the UK, and we are part of Allianz which is a world-leading financial services company LV= is an equal opportunities employer who values a diverse and inclusive workplace. We recognise that people work in different ways, and we value alternative viewpoints, celebrate individuality and foster a culture where everyone can bring their true self to work. We are committed to creating a diverse workforce, we accept applications from everyone regardless of your background, beliefs, culture, gender identity, ethnicity, sexual orientation, disabilities and long-term health conditions This role is a Band A in the LV= Structure. To find out more about our bands, click to view our FAQ page here. We want you to love what you do that's why we've put together a benefits package that recognises and rewards a job well done. Here at LV= we always love to hear from great people, so don't forget to follow us on Instagram, Twitter, LinkedIn and become a fan on Facebook.
Sep 23, 2022
Full time
Want to work for a company who is passionate about our people and puts customers at the heart of what we do? We're looking for Claims Handlers for our motor insurance division. You'll have great relationship-building skills and share our passion for providing outstanding customer service. You'll also be an empathetic listener who can adapt your style to get the best outcome for your customers. Can you: Deliver excellent customer service in a fast-paced environment Provide a friendly and personable customer journey Stay calm and patient when dealing with challenging and emotional situations Let your attitude, work ethic and communications skills shine through Relate to our values We're looking for brilliant team players who can deal with challenging situations, so if you're proactive, constructive, organised and can answer 'yes' to any of the above, we'd love to hear from you!! About you You'll spend most of your time working from home but will join us in one of our friendly offices twice a week. Helping you achieve a good work-life balance is important to us and we are happy to discuss flexible working opportunities with you. You'll be on the phone talking to our customers about their motor insurance claims, you'll be responsible for liaising with other teams and external suppliers. You'll take ownership of claims from start to finish, putting your problem-solving skills to good use to resolve each one as quickly as possible. Our customers' claims experience is an integral part of their journey with LV=. Whether it's a motoring incident or a traffic accident, you'll use your initiative to find solutions that work for our customers and our business, playing a vital role in helping people look after what they love. No day is the same in Claims, so you'll experience a great deal of variety in the claims you handle, with supportive colleagues giving you a helping hand if needed. Working up to 37.5 hours per week we can offer you a variety of shift options. Hours include 8am - 8pm Monday to Friday or 9am - 5pm on weekends and bank holidays, with Claims Handlers working only one Saturday or Sunday in every three weeks. We'll provide comprehensive training from your first day, with a mixture of virtual and face to face learning. Find out more about LV=GI's brilliant benefits and rewards here The salary provided is £21,800 for 37.5 hours increasing to £22,500 subject to performance Positions available in: Huddersfield Bournemouth Bristol Ipswich Details Enjoy 24 days annual leave (increasing with length of service) in addition to your bank holidays with the option of buying or selling additional hours/days An annual bonus scheme based on company and personal performance A generous 25% discount off our general insurance products including home, pet and travel as well as up to 50% discount on your car insurance for you and your family A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance and a Cycle to work Scheme) LV= is an equal opportunities employer who values a diverse and inclusive workplace, there are many D&I networks to get involved with All computer equipment provided Generous pension scheme - what you pay in is double matched by LV=, up to a maximum employer contribution of 14% Free annual eye test and discount towards computer glasses (prescription dependent) Incentives to win tickets to sporting events including international cricket and rugby A friendly office with free tea, coffee and cold-water machines Our Charity and Wellbeing teams' welcome new members and they help the business give even more back to our community! Access to learning and development opportunities such as mentoring schemes, LinkedIn Learning and apprenticeships Why work for us? These are incredibly exciting times at LV=, we are already one of the largest lines insurers in the UK, and we are part of Allianz which is a world-leading financial services company LV= is an equal opportunities employer who values a diverse and inclusive workplace. We recognise that people work in different ways, and we value alternative viewpoints, celebrate individuality and foster a culture where everyone can bring their true self to work. We are committed to creating a diverse workforce, we accept applications from everyone regardless of your background, beliefs, culture, gender identity, ethnicity, sexual orientation, disabilities and long-term health conditions This role is a Band A in the LV= Structure. To find out more about our bands, click to view our FAQ page here. We want you to love what you do that's why we've put together a benefits package that recognises and rewards a job well done. Here at LV= we always love to hear from great people, so don't forget to follow us on Instagram, Twitter, LinkedIn and become a fan on Facebook.
Job Description Location: Multiple vacancies in London and Birmingham. This role is responsible for leading a key function and supporting the Head of Risk in owning and managing strategic enterprise risk, developing risk management policies, processes and standards, and ensuring these are effectively executed across the organisation. The role will also support development and delivery areas through the provision of specialist services and advice, working to develop an integrated view of risk across the programme, identifying trends and suggesting risk management and mitigation strategies to leadership. About the Role: To be accountable for leading the development of an integrated view of risk across the programme. To be responsible for providing guidance in risk management and mitigation to leaders across the programme. To be accountable for supporting the development and delivery of risk management and mitigation policies, processes and standards, taking industry best practice and promoting continuous improvement. To be responsible for ensuring that risk management policies and processes are applied consistently and effectively across the programme and across the programme lifecycle. To be responsible for supporting the joint evaluation of risks by Project Controls and the supply chain to establish a thorough risk profile and a basis for risk sharing and incentives. To be accountable for leading and providing input into HS2's periodic performance and risk reporting, ensuring leaders have the information needed to make informed risk management, risk sharing and contingency management decisions. To be accountable for leading and providing Subject Matter Expert (SME) guidance and advice on risk management to development and delivery areas across the organisation. To be responsible for supporting and guiding other teams in relation to the use and understanding of risk management data. To be responsible for providing functional line management, performance management and objective setting support to direct reports. Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. About You: Skills: Ability to undertake qualitative and quantitative risk analyses in support of business decision making. Ability to lead a team, creating a clear sense of direction and promoting continuous improvement. Ability to lead and build cost, schedule and risk models in a number of applications, appropriate to maturity of projects and programmes. Ability to communicate risk concepts and information in a way that is easily understood by a range of senior colleagues and stakeholders. Ability to develop, with the aid of subject matter experts where appropriate, and implement appropriate risk management actions for identified risks across projects. Communication and Influencing Skills - ability to produce clear, persuasive written and verbal communications which engage and influence colleagues and external stakeholders at a range of levels. Knowledge: Knowledge of the risk environment in large infrastructure projects . Experience: Recognised Risk Management qualification such as the Institute of Risk Management (IRM) or the Association of Project Management (APM). Experience of project/programme risk management role within large scale, complex project. Experience of applying risk management concepts and procedures to large scale projects, and providing specialist impartial advice to internal stakeholders. Experience of leading and developing a team within a major project or programme. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
Sep 23, 2022
Full time
Job Description Location: Multiple vacancies in London and Birmingham. This role is responsible for leading a key function and supporting the Head of Risk in owning and managing strategic enterprise risk, developing risk management policies, processes and standards, and ensuring these are effectively executed across the organisation. The role will also support development and delivery areas through the provision of specialist services and advice, working to develop an integrated view of risk across the programme, identifying trends and suggesting risk management and mitigation strategies to leadership. About the Role: To be accountable for leading the development of an integrated view of risk across the programme. To be responsible for providing guidance in risk management and mitigation to leaders across the programme. To be accountable for supporting the development and delivery of risk management and mitigation policies, processes and standards, taking industry best practice and promoting continuous improvement. To be responsible for ensuring that risk management policies and processes are applied consistently and effectively across the programme and across the programme lifecycle. To be responsible for supporting the joint evaluation of risks by Project Controls and the supply chain to establish a thorough risk profile and a basis for risk sharing and incentives. To be accountable for leading and providing input into HS2's periodic performance and risk reporting, ensuring leaders have the information needed to make informed risk management, risk sharing and contingency management decisions. To be accountable for leading and providing Subject Matter Expert (SME) guidance and advice on risk management to development and delivery areas across the organisation. To be responsible for supporting and guiding other teams in relation to the use and understanding of risk management data. To be responsible for providing functional line management, performance management and objective setting support to direct reports. Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. About You: Skills: Ability to undertake qualitative and quantitative risk analyses in support of business decision making. Ability to lead a team, creating a clear sense of direction and promoting continuous improvement. Ability to lead and build cost, schedule and risk models in a number of applications, appropriate to maturity of projects and programmes. Ability to communicate risk concepts and information in a way that is easily understood by a range of senior colleagues and stakeholders. Ability to develop, with the aid of subject matter experts where appropriate, and implement appropriate risk management actions for identified risks across projects. Communication and Influencing Skills - ability to produce clear, persuasive written and verbal communications which engage and influence colleagues and external stakeholders at a range of levels. Knowledge: Knowledge of the risk environment in large infrastructure projects . Experience: Recognised Risk Management qualification such as the Institute of Risk Management (IRM) or the Association of Project Management (APM). Experience of project/programme risk management role within large scale, complex project. Experience of applying risk management concepts and procedures to large scale projects, and providing specialist impartial advice to internal stakeholders. Experience of leading and developing a team within a major project or programme. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
Contract Business Analyst with Insurance, Azure, Agile/Scrum and SDLC experience. London and Hybrid Working - Outside IR35 - ASAP Start - 6 months PLEASE ONLY SEND IN YOUR CV IF YOU HAVE INSURANCE experience coupled with a solid background in Agile and Scrum and Azure-based projects (ideally Cloud Transformation) £550...... click apply for full job details
Sep 23, 2022
Full time
Contract Business Analyst with Insurance, Azure, Agile/Scrum and SDLC experience. London and Hybrid Working - Outside IR35 - ASAP Start - 6 months PLEASE ONLY SEND IN YOUR CV IF YOU HAVE INSURANCE experience coupled with a solid background in Agile and Scrum and Azure-based projects (ideally Cloud Transformation) £550...... click apply for full job details
Vacancy Name Assistant Underwriter (Cyber) Employment Type Permanent Location London Role Details We re looking for An Assistant Underwriter (Marine Cargo) About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn t something to fear but to seize; that it s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you re looking for a place to make a real difference read on. What you ll be doing A highly sought after opportunity to showcase your existing experience within the Lloyds market in an Assistant Underwriter position working within our Marine Cargo team. You ll benefit from full training and support, working alongside our market leading, highly respected Underwriters within Financial Lines and gain exposure across the spectrum including D&O, Financial Institutions and transactional business. There is no such thing as a normal day, so if you re ready to embrace a new challenge where the sky really is the limit, we are ready for you! Assistant Underwriter, in a nutshell You will be supporting the Underwriters in the follow up on pending renewal and new business, quotes, and outstanding documents. Assisting them in evaluating risks and ensuring that the data around new business and renewal premiums are provided for technical processing. We welcome everyone wholeheartedly We ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
Sep 23, 2022
Full time
Vacancy Name Assistant Underwriter (Cyber) Employment Type Permanent Location London Role Details We re looking for An Assistant Underwriter (Marine Cargo) About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn t something to fear but to seize; that it s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you re looking for a place to make a real difference read on. What you ll be doing A highly sought after opportunity to showcase your existing experience within the Lloyds market in an Assistant Underwriter position working within our Marine Cargo team. You ll benefit from full training and support, working alongside our market leading, highly respected Underwriters within Financial Lines and gain exposure across the spectrum including D&O, Financial Institutions and transactional business. There is no such thing as a normal day, so if you re ready to embrace a new challenge where the sky really is the limit, we are ready for you! Assistant Underwriter, in a nutshell You will be supporting the Underwriters in the follow up on pending renewal and new business, quotes, and outstanding documents. Assisting them in evaluating risks and ensuring that the data around new business and renewal premiums are provided for technical processing. We welcome everyone wholeheartedly We ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
Specialty Lines Trading Underwriter - Salary up to £25,000 per annum Location - Birmingham / Sheffield / Leeds / Norwich This is a great opportunity to join a growing team. Are you someone who has experience in any of the following lines of business; Marine, Group Personal Accident, Management Liability, Professional Indemnity, Engineering and Cyber or have worked in a fast-paced environment previously either in a call centre or in a live chat setting? If so, we would love to hear from you. This role would suit anyone who is looking to learn multiple insurance products, is confident on the telephone and able to answer questions and provide guidance via live chat. A bit about the job: We are recruiting due to our growth plans for 2023 and beyond. You would be part of the Specialty Lines Digital team looking after 6 different products (Marine, Group Personal Accident, Management Liability, Professional Indemnity, Engineering and Cyber). Our teams are available via the telephone, live chat and email Monday - Friday 9am-5pm. You will be required to learn about all of our products, and you will assist our brokers with any queries they may have from a quote referral to a question regarding our policy wording. Skills and experience we're looking for: Experience in any Specialty Line of business or the Insurance industry would be an advantage, but we are also happy to train the right person. Excellent communication skills both written and oral, ideally from previous experience answering telephone calls, live chats and email queries. Enthusiastic and keen to learn new things. Experience within a fast paced team environment, as well as having the ability to work independently. CII qualified or working towards would be desirable. What you'll get for this role: Starting salary up to £25,000 (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 25 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Alannah Burgess a call on or send an email to . Additional Information: Due to this being a role in scope for Insurance Distribution Directive (IDD) it is a prerequisite that you are not currently bankrupt and do not have an unspent conviction for a serious criminal offence, in applying for this role you are certifying that you satisfy both of these requirements. Please ensure that you have attached an up to date CV and/or updated your professional profile on Workday as we cannot submit your application without this.
Sep 23, 2022
Full time
Specialty Lines Trading Underwriter - Salary up to £25,000 per annum Location - Birmingham / Sheffield / Leeds / Norwich This is a great opportunity to join a growing team. Are you someone who has experience in any of the following lines of business; Marine, Group Personal Accident, Management Liability, Professional Indemnity, Engineering and Cyber or have worked in a fast-paced environment previously either in a call centre or in a live chat setting? If so, we would love to hear from you. This role would suit anyone who is looking to learn multiple insurance products, is confident on the telephone and able to answer questions and provide guidance via live chat. A bit about the job: We are recruiting due to our growth plans for 2023 and beyond. You would be part of the Specialty Lines Digital team looking after 6 different products (Marine, Group Personal Accident, Management Liability, Professional Indemnity, Engineering and Cyber). Our teams are available via the telephone, live chat and email Monday - Friday 9am-5pm. You will be required to learn about all of our products, and you will assist our brokers with any queries they may have from a quote referral to a question regarding our policy wording. Skills and experience we're looking for: Experience in any Specialty Line of business or the Insurance industry would be an advantage, but we are also happy to train the right person. Excellent communication skills both written and oral, ideally from previous experience answering telephone calls, live chats and email queries. Enthusiastic and keen to learn new things. Experience within a fast paced team environment, as well as having the ability to work independently. CII qualified or working towards would be desirable. What you'll get for this role: Starting salary up to £25,000 (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 25 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Alannah Burgess a call on or send an email to . Additional Information: Due to this being a role in scope for Insurance Distribution Directive (IDD) it is a prerequisite that you are not currently bankrupt and do not have an unspent conviction for a serious criminal offence, in applying for this role you are certifying that you satisfy both of these requirements. Please ensure that you have attached an up to date CV and/or updated your professional profile on Workday as we cannot submit your application without this.
Location: London Contract: Permanent Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri) Salary: Band 6/ £41,500 to £49,000 depending on experience Benefits package: 30 days annual leave plus bank holidays (pro rata for part time), opportunity to buy and sell holiday 15% employer pension contribution, discretionary bonus scheme Flexible working, cycle to work scheme, healthcare cash plan and life assurance Paid voluntary days, maternity, adoption, and shared parental leave Benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology...and plenty more THE ROLE We're looking for an Enterprise Risk Manager to join our Risk & Compliance team, who act as the Second Line of Defence within the British Business Bank (BBB) and comprises 3 teams: Financial Risk, Non-Financial Risk and Enterprise Risk. Reporting to the Senior Risk Manager, Enterprise Risk, you will support the Senior Manager and Enterprise Risk Director in embedding and enhancing the Risk Management Framework across BBB to ensure that risks are properly identified, assessed, managed and controlled within the Bank's Risk Appetite. You will also provide principal support and liaison for the management, development, and use of our Risk Management System (Xactium) and Risk Reporting through Microsoft Power BI. You will be able to develop and maintain effective working relationships as you will work closely with the Risk Champions (First Line of Defence) across all businesses within BBB, acting as an Enterprise Risk SME, providing coaching and training where required and promoting a positive risk culture across the Bank. In order to be successful in this position, we're looking for experience within a Risk function of a financial services company, a strong understanding of Risk & Controls and how they are measured and assessed against risk appetite and degree or equivalent. You will also have previous experience of using information systems (MS Excel, PowerBI, Tableau) for investigation and reporting. View the full job description. ABOUT US The British Business Bank is a unique and exciting institution. Its mission is to drive sustainable growth and prosperity across the UK, and to enable the transition to a net zero economy, by supporting access to finance for smaller businesses. Established in 2014, it is a 100% government-owned economic development bank but independently managed. To deliver its programmes, the Bank works through more than 200 delivery partners such as high street, digital, specialist and challenger banks, venture capital and private debt funds and fintech platforms. Currently, we employ around 520 people, split between offices in Sheffield and London. Please note all candidates applying for this role should have the right to work in the U.K.
Sep 23, 2022
Full time
Location: London Contract: Permanent Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri) Salary: Band 6/ £41,500 to £49,000 depending on experience Benefits package: 30 days annual leave plus bank holidays (pro rata for part time), opportunity to buy and sell holiday 15% employer pension contribution, discretionary bonus scheme Flexible working, cycle to work scheme, healthcare cash plan and life assurance Paid voluntary days, maternity, adoption, and shared parental leave Benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology...and plenty more THE ROLE We're looking for an Enterprise Risk Manager to join our Risk & Compliance team, who act as the Second Line of Defence within the British Business Bank (BBB) and comprises 3 teams: Financial Risk, Non-Financial Risk and Enterprise Risk. Reporting to the Senior Risk Manager, Enterprise Risk, you will support the Senior Manager and Enterprise Risk Director in embedding and enhancing the Risk Management Framework across BBB to ensure that risks are properly identified, assessed, managed and controlled within the Bank's Risk Appetite. You will also provide principal support and liaison for the management, development, and use of our Risk Management System (Xactium) and Risk Reporting through Microsoft Power BI. You will be able to develop and maintain effective working relationships as you will work closely with the Risk Champions (First Line of Defence) across all businesses within BBB, acting as an Enterprise Risk SME, providing coaching and training where required and promoting a positive risk culture across the Bank. In order to be successful in this position, we're looking for experience within a Risk function of a financial services company, a strong understanding of Risk & Controls and how they are measured and assessed against risk appetite and degree or equivalent. You will also have previous experience of using information systems (MS Excel, PowerBI, Tableau) for investigation and reporting. View the full job description. ABOUT US The British Business Bank is a unique and exciting institution. Its mission is to drive sustainable growth and prosperity across the UK, and to enable the transition to a net zero economy, by supporting access to finance for smaller businesses. Established in 2014, it is a 100% government-owned economic development bank but independently managed. To deliver its programmes, the Bank works through more than 200 delivery partners such as high street, digital, specialist and challenger banks, venture capital and private debt funds and fintech platforms. Currently, we employ around 520 people, split between offices in Sheffield and London. Please note all candidates applying for this role should have the right to work in the U.K.
Vacancy Name Senior Claims Adjuster Employment Type Permanent Location London Role Details We re looking for a Senior Claims Adjuster (Finpro) About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn t something to fear but to seize; that it s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you re looking for a place to make a real difference read on. What you ll be doing You ll join our highly professional and successful claims team providing the effective adjustment of a range of both standard and complex claims within the FinPro division here at Brit. A flexible and dynamic team who react quickly to change, your concepts, theories and ideas will be welcomed at a strategic level and you will fully utilise your existing experience and knowledge of Professional Lines claims (including but not limited to Healthcare) in assisting the Head of FinPro to report on loss ratios to claims management team and underwriters. Your communication skills will be key on a day to day basis speaking with various stakeholders on claims issues, whilst effectively liaising with brokers and third parties in the adjustment of claims in line with company strategy and regulatory and legal compliance. As Senior Claims Adjuster, you ll be eager to mentor and advise Claims Adjusters, helping to resolving any issues and queries and escalating any development needs to Head of FinPro Claims. A day in the life.. As Senior Claims Adjuster you ll be providing in-depth and expert advice to customers and brokers/intermediaries and applying reason to policy terms in order to negotiate, justify variation to company policy terms and settle non standard claims. Successfully facilitating the resolution of investigations into indemnity issues and implements changes to process in line with strategy. We welcome your contribution to philosophy of supplier management and to panel selection along with methods to prevent and recognise fraud and the ability to create new solutions to alleviate. You ll apply case law, statutory breaches and the concept of "reasonableness" to the claim circumstances. Determine if claim is to be disputed and know referral process in these circumstances and manage claims in accordance with company policy, settlement procedures. Making judgements and tailoring existing practices to new and emerging situations will come naturally to you as will effective decision making when dealing with complex technical claims scenarios and providing recommendations for claims decisions to team members. You ll also be adept when appointing appropriate approved experts and have the ability to analyse specialist external reports. We welcome everyone wholeheartedly We ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
Sep 22, 2022
Full time
Vacancy Name Senior Claims Adjuster Employment Type Permanent Location London Role Details We re looking for a Senior Claims Adjuster (Finpro) About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn t something to fear but to seize; that it s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you re looking for a place to make a real difference read on. What you ll be doing You ll join our highly professional and successful claims team providing the effective adjustment of a range of both standard and complex claims within the FinPro division here at Brit. A flexible and dynamic team who react quickly to change, your concepts, theories and ideas will be welcomed at a strategic level and you will fully utilise your existing experience and knowledge of Professional Lines claims (including but not limited to Healthcare) in assisting the Head of FinPro to report on loss ratios to claims management team and underwriters. Your communication skills will be key on a day to day basis speaking with various stakeholders on claims issues, whilst effectively liaising with brokers and third parties in the adjustment of claims in line with company strategy and regulatory and legal compliance. As Senior Claims Adjuster, you ll be eager to mentor and advise Claims Adjusters, helping to resolving any issues and queries and escalating any development needs to Head of FinPro Claims. A day in the life.. As Senior Claims Adjuster you ll be providing in-depth and expert advice to customers and brokers/intermediaries and applying reason to policy terms in order to negotiate, justify variation to company policy terms and settle non standard claims. Successfully facilitating the resolution of investigations into indemnity issues and implements changes to process in line with strategy. We welcome your contribution to philosophy of supplier management and to panel selection along with methods to prevent and recognise fraud and the ability to create new solutions to alleviate. You ll apply case law, statutory breaches and the concept of "reasonableness" to the claim circumstances. Determine if claim is to be disputed and know referral process in these circumstances and manage claims in accordance with company policy, settlement procedures. Making judgements and tailoring existing practices to new and emerging situations will come naturally to you as will effective decision making when dealing with complex technical claims scenarios and providing recommendations for claims decisions to team members. You ll also be adept when appointing appropriate approved experts and have the ability to analyse specialist external reports. We welcome everyone wholeheartedly We ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
Delivery & Schemes is part of the delivery directorate of Ofgem and works on the administration and delivery of Environmental and Social schemes. We operate under 3 hubs Operations, Policy, and Assurance. This role sits within the Assurance Hub. Compliance Analyst roles within the Hub are expected to be adaptive in providing support to meet the needs of the Hub. These roles could involve; supporting managers assessing supplier or participant compliance, identification of suspected fraud or error, implementation of audit programmes, risk management, or providing support on specific Assurance projects. Key areas of work within the Hub include: Reviewing cases of non-compliance from internal and external stakeholders Planning and supporting the delivery of a programme of supplier or participant audits Monitoring energy supplier performance against statutory obligations and audits of the supplier activity and compliance activity Risk management: providing support to the business to effectively identify, report and manage operational and strategic risks and issues. Counter Fraud: identifying, investigating and mitigating fraud on the environmental and social schemes that we administer for the government Responsibilities Responsibilities will vary depending on the needs of the Hub but may include: Ensuring that suppliers and participants comply with Delivery & Schemes requirements. Includes critical analysis of data received from those parties and other sources. Assisting in the development and implementation of scheme audit programmes including setting terms of reference, liaison with appointed auditors & audited parties and assessment of reports. Interacting with external stakeholders (in particular obligated suppliers or participants) providing challenge to their data and seeking management responses where required. Making reasoned evidence-based recommendations to line management including identifying & escalating key issues as well as assisting in the management of risk. Meeting relevant KPI targets and statutory deadlines. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Making Effective Decisions Working Together Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: Please refer to the Candidate Pack attached for full details. Benefits Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan. Things you need to know Security Successful candidates must pass a disclosure and barring security check. People working with government assets must complete basic personnel security standard checks. Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills. When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to provide a 1250 word supporting statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities. Feedback will only be provided if you attend an interview or assessment. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of Commonwealth countries who have the right to work in the UK nationals of the Republic of Ireland nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service certain family members of the relevant EU, EEA, Swiss or Turkish nationals Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Sep 22, 2022
Full time
Delivery & Schemes is part of the delivery directorate of Ofgem and works on the administration and delivery of Environmental and Social schemes. We operate under 3 hubs Operations, Policy, and Assurance. This role sits within the Assurance Hub. Compliance Analyst roles within the Hub are expected to be adaptive in providing support to meet the needs of the Hub. These roles could involve; supporting managers assessing supplier or participant compliance, identification of suspected fraud or error, implementation of audit programmes, risk management, or providing support on specific Assurance projects. Key areas of work within the Hub include: Reviewing cases of non-compliance from internal and external stakeholders Planning and supporting the delivery of a programme of supplier or participant audits Monitoring energy supplier performance against statutory obligations and audits of the supplier activity and compliance activity Risk management: providing support to the business to effectively identify, report and manage operational and strategic risks and issues. Counter Fraud: identifying, investigating and mitigating fraud on the environmental and social schemes that we administer for the government Responsibilities Responsibilities will vary depending on the needs of the Hub but may include: Ensuring that suppliers and participants comply with Delivery & Schemes requirements. Includes critical analysis of data received from those parties and other sources. Assisting in the development and implementation of scheme audit programmes including setting terms of reference, liaison with appointed auditors & audited parties and assessment of reports. Interacting with external stakeholders (in particular obligated suppliers or participants) providing challenge to their data and seeking management responses where required. Making reasoned evidence-based recommendations to line management including identifying & escalating key issues as well as assisting in the management of risk. Meeting relevant KPI targets and statutory deadlines. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Making Effective Decisions Working Together Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: Please refer to the Candidate Pack attached for full details. Benefits Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan. Things you need to know Security Successful candidates must pass a disclosure and barring security check. People working with government assets must complete basic personnel security standard checks. Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills. When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to provide a 1250 word supporting statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities. Feedback will only be provided if you attend an interview or assessment. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of Commonwealth countries who have the right to work in the UK nationals of the Republic of Ireland nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service certain family members of the relevant EU, EEA, Swiss or Turkish nationals Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Job Title: IP Lending Broking Leader Aon Role Level: ARL4 Location: London Context: As part of an industry-leading team, you will help empower results for our clients by delivering unique and effective solutions within our innovative and niche Digital M&A and Intellectual Property Solutions group in London. You will be responsible for leading our broking strategy with respect to insurance-enhanced IP lending transactions. As the IP Lending Broking Leader, you will report directly to the Head of for IP Solutions EMEA. Aon's Intellectual Property Solutions team is part of our New Ventures Group (NVG), which accelerates innovation on behalf of clients and expands Aon's addressable market. NVG brings the power of Aon's enterprise skills, assets, and relationships to rapidly scale Aon's most significant growth stage opportunities. As an IP Solutions Team member, you will be a key part of this process. Purpose of Role: • Demonstrate detailed knowledge of the capital markets • Build and maintain a network of COI's via alternative lenders, venture capital/private equity firms, investment bankers, law firms and broker dealers • Help design and implement a strategy to position Aon as the leading authority on IP-based lending transactions • Work with colleagues across EMEA to enable introductions of our IP lending capabilities in multiple markets • Actively pursue opportunities for Aon to introduce IP-based capital solutions to companies seeking capital and those looking to deploy it • Retain and grow assigned clients/prospects • Demonstrate the ability to drive opportunities where insurance improves or enables a capital solution • Demonstrate detailed knowledge of the Intellectual Property insurance marketplace, products and services, developing productive business relationships with key insurance underwriters • Facilitate the compilation of submission information in conjunction with appropriate external client contacts and internal Aon clients • Provide broking status and continuous support and service to clients during entire broking process and entire period of engagement by client (this is a continuous process) • Establish understanding of claims administration process and utilize the claims and legal advocacy group for claim administration and counsel as per established protocols and as directed by senior team members • Identify and cross-sell of Digital M&A and Intellectual Property service opportunities • Drive utilization of all available technology throughout broking process and client service process • Demonstrate remarkable skill with all elements of client communications, including presentations and technical writing • Utilize and teach effective negotiation skills • Understand the causes of E&O and avoid and adopt practices to reduce exposure • Replicate effective products/solutions and develop broking opportunities • Proactively provide constructive feedback to colleagues on standard methodologies and opportunities to improve our services Future opportunities: The growth of Aon's Intellectual Property Solutions will create opportunities for career progression with the potential to move into leaderships roles, either within Infrastructure or the wider team. More broadly as a global organisation Aon offers significant career opportunities for its high performing talent both domestically and internationally. Skills & knowledge (Task competencies) • 5+ years of selling into the capital markets; or 10+ years of M&A, financial lines or Intellectual Property insurance broking experience. • Experience with brokering, design and product launch for complex insurance placements for commercial IP Solutions. • Mentor junior colleagues. • Validated ability to get results at an individual and team level • Ability and willingness to drive leads and opportunities through the sales funnel • Ability to communicate at the C-Suite level • Proficiency in Microsoft Office Suite such as Word, Excel, PowerPoint • Strong negotiation skills • Ability to build relationships Experience • Capital Markets experience • Commercial Sales experience • Intellectual Property knowledge • Management/leadership experience
Sep 22, 2022
Full time
Job Title: IP Lending Broking Leader Aon Role Level: ARL4 Location: London Context: As part of an industry-leading team, you will help empower results for our clients by delivering unique and effective solutions within our innovative and niche Digital M&A and Intellectual Property Solutions group in London. You will be responsible for leading our broking strategy with respect to insurance-enhanced IP lending transactions. As the IP Lending Broking Leader, you will report directly to the Head of for IP Solutions EMEA. Aon's Intellectual Property Solutions team is part of our New Ventures Group (NVG), which accelerates innovation on behalf of clients and expands Aon's addressable market. NVG brings the power of Aon's enterprise skills, assets, and relationships to rapidly scale Aon's most significant growth stage opportunities. As an IP Solutions Team member, you will be a key part of this process. Purpose of Role: • Demonstrate detailed knowledge of the capital markets • Build and maintain a network of COI's via alternative lenders, venture capital/private equity firms, investment bankers, law firms and broker dealers • Help design and implement a strategy to position Aon as the leading authority on IP-based lending transactions • Work with colleagues across EMEA to enable introductions of our IP lending capabilities in multiple markets • Actively pursue opportunities for Aon to introduce IP-based capital solutions to companies seeking capital and those looking to deploy it • Retain and grow assigned clients/prospects • Demonstrate the ability to drive opportunities where insurance improves or enables a capital solution • Demonstrate detailed knowledge of the Intellectual Property insurance marketplace, products and services, developing productive business relationships with key insurance underwriters • Facilitate the compilation of submission information in conjunction with appropriate external client contacts and internal Aon clients • Provide broking status and continuous support and service to clients during entire broking process and entire period of engagement by client (this is a continuous process) • Establish understanding of claims administration process and utilize the claims and legal advocacy group for claim administration and counsel as per established protocols and as directed by senior team members • Identify and cross-sell of Digital M&A and Intellectual Property service opportunities • Drive utilization of all available technology throughout broking process and client service process • Demonstrate remarkable skill with all elements of client communications, including presentations and technical writing • Utilize and teach effective negotiation skills • Understand the causes of E&O and avoid and adopt practices to reduce exposure • Replicate effective products/solutions and develop broking opportunities • Proactively provide constructive feedback to colleagues on standard methodologies and opportunities to improve our services Future opportunities: The growth of Aon's Intellectual Property Solutions will create opportunities for career progression with the potential to move into leaderships roles, either within Infrastructure or the wider team. More broadly as a global organisation Aon offers significant career opportunities for its high performing talent both domestically and internationally. Skills & knowledge (Task competencies) • 5+ years of selling into the capital markets; or 10+ years of M&A, financial lines or Intellectual Property insurance broking experience. • Experience with brokering, design and product launch for complex insurance placements for commercial IP Solutions. • Mentor junior colleagues. • Validated ability to get results at an individual and team level • Ability and willingness to drive leads and opportunities through the sales funnel • Ability to communicate at the C-Suite level • Proficiency in Microsoft Office Suite such as Word, Excel, PowerPoint • Strong negotiation skills • Ability to build relationships Experience • Capital Markets experience • Commercial Sales experience • Intellectual Property knowledge • Management/leadership experience
Vacancy Name Lead Actuary (Portfolio Analytics Employment Type Permanent Location London Role Details We re looking for a Lead Actuary - Portfolio Analytics About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn t something to fear but to seize; that it s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you re looking for a place to make a real difference read on. What you ll be doing You ll join us supporting the Head of Actuarial Analytics (Portfolio & Coverholder) in implementing the strategy in respect of Portfolio analytics and acting as a key contact for the Underwriting teams, the Actuarial SMEs and other Group functions in respect of Portfolio Analytics activity. Your experience in Pricing and insurance will serve you well in proactively engaging with the Group s Actuarial SMEs and Underwriting teams to ensure Portfolio Analytics tools and insights are appropriate and add value to the underwriting process along with driving the investigation into new systems/technology, sources of data and approaches that would be enhance the value and efficiency of our Portfolio Analytics process. This opportunity will allow you to be a key part of the team that materially enhances the Group s approach to Portfolio Analytics. Our Actuarial teams empower underwriters to make better data-driven decisions. We are a team of experts and with every new joiner bringing a fresh perspective, we are constantly adjusting and refining the way we work. Our regular lunch and learn sessions broaden our knowledge base and help us share ideas. If you re looking for an inclusive and collaborative space to further your career and achieve your ambitions, look no further! We welcome everyone wholeheartedly We ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
Sep 21, 2022
Full time
Vacancy Name Lead Actuary (Portfolio Analytics Employment Type Permanent Location London Role Details We re looking for a Lead Actuary - Portfolio Analytics About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn t something to fear but to seize; that it s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you re looking for a place to make a real difference read on. What you ll be doing You ll join us supporting the Head of Actuarial Analytics (Portfolio & Coverholder) in implementing the strategy in respect of Portfolio analytics and acting as a key contact for the Underwriting teams, the Actuarial SMEs and other Group functions in respect of Portfolio Analytics activity. Your experience in Pricing and insurance will serve you well in proactively engaging with the Group s Actuarial SMEs and Underwriting teams to ensure Portfolio Analytics tools and insights are appropriate and add value to the underwriting process along with driving the investigation into new systems/technology, sources of data and approaches that would be enhance the value and efficiency of our Portfolio Analytics process. This opportunity will allow you to be a key part of the team that materially enhances the Group s approach to Portfolio Analytics. Our Actuarial teams empower underwriters to make better data-driven decisions. We are a team of experts and with every new joiner bringing a fresh perspective, we are constantly adjusting and refining the way we work. Our regular lunch and learn sessions broaden our knowledge base and help us share ideas. If you re looking for an inclusive and collaborative space to further your career and achieve your ambitions, look no further! We welcome everyone wholeheartedly We ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
This role is based in Wilmslow - candidates must be able to commute If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Do you want to work as part of a lively team in a fun-filled office? Do you have experience of motor insurance claims handling or Third Party claims? S&G Response are recruiting for a variety of roles with varying levels of experience. As an Insurance Claim Handler you will process all elements of a claim from FNOL to assessing liability and investigating the details whilst providing the highest standards of customer service. You will be representing the Company in both verbal and written interactions between clients, policy holders and suppliers. A large proportion of this contact is via telephone communication with some written communication. You will also ensure that the claim file data is kept up to date, accurately reflecting the progress of the claim via the Claims Management System. Training will be provided but some experience of claims handling will be beneficial. There will be a comprehensive training plan covering the first three months of your role. Your Key accountabilities will be: To efficiently and accurately process new claims on behalf of the Companys clients confidently representing the interface between the customer and the Company To manage hire and repair claims successfully and in line with current processes and compliance requirements To liaise with customers, repairers and others as needed to maintain contact and resolve any issues arising Achieve monthly KPI targets To swiftly, professionally and efficiently answer queries once a detailed knowledge of the claims handling process has been gained At all times to promote the corporate image of S&G and S&Gs clients through the provision of the highest level of customer service and quality To liaise with other departments and employees as appropriate so as to minimise the inconvenience to the customer and maximise the efficiency of the claims procedure and the customer journey We will look for the following skills and experience Essential: Confident telephone manner Strong teamwork philosophy Attention to detail and accurate processing Excellent written skills Commitment Ability to work in a fast-paced environment Good time management skills MS Office skills Able to articulate and interpret information. Demonstrates empathy and patience Desirable: Prior customer service experience useful Prior insurance sector experience Awareness of liability resolution Resilient Good problem solver Job Types: Full-time, Permanent Salary: £19,000.00-£22,000.00 per year
Sep 21, 2022
Full time
This role is based in Wilmslow - candidates must be able to commute If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Do you want to work as part of a lively team in a fun-filled office? Do you have experience of motor insurance claims handling or Third Party claims? S&G Response are recruiting for a variety of roles with varying levels of experience. As an Insurance Claim Handler you will process all elements of a claim from FNOL to assessing liability and investigating the details whilst providing the highest standards of customer service. You will be representing the Company in both verbal and written interactions between clients, policy holders and suppliers. A large proportion of this contact is via telephone communication with some written communication. You will also ensure that the claim file data is kept up to date, accurately reflecting the progress of the claim via the Claims Management System. Training will be provided but some experience of claims handling will be beneficial. There will be a comprehensive training plan covering the first three months of your role. Your Key accountabilities will be: To efficiently and accurately process new claims on behalf of the Companys clients confidently representing the interface between the customer and the Company To manage hire and repair claims successfully and in line with current processes and compliance requirements To liaise with customers, repairers and others as needed to maintain contact and resolve any issues arising Achieve monthly KPI targets To swiftly, professionally and efficiently answer queries once a detailed knowledge of the claims handling process has been gained At all times to promote the corporate image of S&G and S&Gs clients through the provision of the highest level of customer service and quality To liaise with other departments and employees as appropriate so as to minimise the inconvenience to the customer and maximise the efficiency of the claims procedure and the customer journey We will look for the following skills and experience Essential: Confident telephone manner Strong teamwork philosophy Attention to detail and accurate processing Excellent written skills Commitment Ability to work in a fast-paced environment Good time management skills MS Office skills Able to articulate and interpret information. Demonstrates empathy and patience Desirable: Prior customer service experience useful Prior insurance sector experience Awareness of liability resolution Resilient Good problem solver Job Types: Full-time, Permanent Salary: £19,000.00-£22,000.00 per year
Vacancy Name Assistant Underwriter (Marine) Employment Type Permanent Location London Role Details We re looking for An Assistant Underwriter (Marine Cargo) About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn t something to fear but to seize; that it s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you re looking for a place to make a real difference read on. What you ll be doing A highly sought after opportunity to showcase your existing experience within the Lloyds market in an Assistant Underwriter position working within our Marine Cargo team. You ll benefit from full training and support, working alongside our market leading, highly respected Underwriters within Financial Lines and gain exposure across the spectrum including D&O, Financial Institutions and transactional business. There is no such thing as a normal day, so if you re ready to embrace a new challenge where the sky really is the limit, we are ready for you! Assistant Underwriter, in a nutshell You will be supporting the Underwriters in the follow up on pending renewal and new business, quotes, and outstanding documents. Assisting them in evaluating risks and ensuring that the data around new business and renewal premiums are provided for technical processing. We welcome everyone wholeheartedly We ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
Sep 21, 2022
Full time
Vacancy Name Assistant Underwriter (Marine) Employment Type Permanent Location London Role Details We re looking for An Assistant Underwriter (Marine Cargo) About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn t something to fear but to seize; that it s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you re looking for a place to make a real difference read on. What you ll be doing A highly sought after opportunity to showcase your existing experience within the Lloyds market in an Assistant Underwriter position working within our Marine Cargo team. You ll benefit from full training and support, working alongside our market leading, highly respected Underwriters within Financial Lines and gain exposure across the spectrum including D&O, Financial Institutions and transactional business. There is no such thing as a normal day, so if you re ready to embrace a new challenge where the sky really is the limit, we are ready for you! Assistant Underwriter, in a nutshell You will be supporting the Underwriters in the follow up on pending renewal and new business, quotes, and outstanding documents. Assisting them in evaluating risks and ensuring that the data around new business and renewal premiums are provided for technical processing. We welcome everyone wholeheartedly We ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
This role is based in Wilmslow - candidates must be able to commute Do you want to work as part of a lively team in a fun-filled office? Do you have experience of motor insurance claims handling or Third Party claims? S&G Response are recruiting for a variety of roles with varying levels of experience. As an Insurance Claim Handler you will process all elements of a claim from FNOL to assessing liability and investigating the details whilst providing the highest standards of customer service. You will be representing the Company in both verbal and written interactions between clients, policy holders and suppliers. A large proportion of this contact is via telephone communication with some written communication. You will also ensure that the claim file data is kept up to date, accurately reflecting the progress of the claim via the Claims Management System. Training will be provided but some experience of claims handling will be beneficial. There will be a comprehensive training plan covering the first three months of your role. Your Key accountabilities will be: To efficiently and accurately process new claims on behalf of the Companys clients confidently representing the interface between the customer and the Company To manage hire and repair claims successfully and in line with current processes and compliance requirements To liaise with customers, repairers and others as needed to maintain contact and resolve any issues arising Achieve monthly KPI targets To swiftly, professionally and efficiently answer queries once a detailed knowledge of the claims handling process has been gained At all times to promote the corporate image of S&G and S&Gs clients through the provision of the highest level of customer service and quality To liaise with other departments and employees as appropriate so as to minimise the inconvenience to the customer and maximise the efficiency of the claims procedure and the customer journey We will look for the following skills and experience Essential: Confident telephone manner Strong teamwork philosophy Attention to detail and accurate processing Excellent written skills Commitment Ability to work in a fast-paced environment Good time management skills MS Office skills Able to articulate and interpret information. Demonstrates empathy and patience Desirable: Prior customer service experience useful Prior insurance sector experience Awareness of liability resolution Resilient Good problem solver Job Types: Full-time, Permanent Salary: £19,000.00-£22,000.00 per year
Sep 21, 2022
Full time
This role is based in Wilmslow - candidates must be able to commute Do you want to work as part of a lively team in a fun-filled office? Do you have experience of motor insurance claims handling or Third Party claims? S&G Response are recruiting for a variety of roles with varying levels of experience. As an Insurance Claim Handler you will process all elements of a claim from FNOL to assessing liability and investigating the details whilst providing the highest standards of customer service. You will be representing the Company in both verbal and written interactions between clients, policy holders and suppliers. A large proportion of this contact is via telephone communication with some written communication. You will also ensure that the claim file data is kept up to date, accurately reflecting the progress of the claim via the Claims Management System. Training will be provided but some experience of claims handling will be beneficial. There will be a comprehensive training plan covering the first three months of your role. Your Key accountabilities will be: To efficiently and accurately process new claims on behalf of the Companys clients confidently representing the interface between the customer and the Company To manage hire and repair claims successfully and in line with current processes and compliance requirements To liaise with customers, repairers and others as needed to maintain contact and resolve any issues arising Achieve monthly KPI targets To swiftly, professionally and efficiently answer queries once a detailed knowledge of the claims handling process has been gained At all times to promote the corporate image of S&G and S&Gs clients through the provision of the highest level of customer service and quality To liaise with other departments and employees as appropriate so as to minimise the inconvenience to the customer and maximise the efficiency of the claims procedure and the customer journey We will look for the following skills and experience Essential: Confident telephone manner Strong teamwork philosophy Attention to detail and accurate processing Excellent written skills Commitment Ability to work in a fast-paced environment Good time management skills MS Office skills Able to articulate and interpret information. Demonstrates empathy and patience Desirable: Prior customer service experience useful Prior insurance sector experience Awareness of liability resolution Resilient Good problem solver Job Types: Full-time, Permanent Salary: £19,000.00-£22,000.00 per year
Vacancy Name Senior Underwriter (Uk Property) Employment Type Permanent Location London Role Details We re looking for an Underwriter (UK Property) About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn t something to fear but to seize; that it s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you re looking for a place to make a real difference read on. What you ll be doing You ll take a critical role in identifying, shaping and specifying business and systems solutions on a range of projects, communicating with all parts of the business about new and existing projects within our UK Property Business. As a seasoned Underwriter, you ll know that credibility and relationships are key in this market and will be able to demonstrate a track record of successful relationship management with solid experience dealing with brokers and clients and underwriting a high level of sum insured portfolio. You will have a client first mindset and enjoy providing exceptional cover to them. You will benefit from working alongside our best in class Underwriting team in an inclusive, engaging and diverse environment with enormous potential for personal and career development. This is your time to shine! We welcome everyone wholeheartedly We ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
Sep 20, 2022
Full time
Vacancy Name Senior Underwriter (Uk Property) Employment Type Permanent Location London Role Details We re looking for an Underwriter (UK Property) About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn t something to fear but to seize; that it s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you re looking for a place to make a real difference read on. What you ll be doing You ll take a critical role in identifying, shaping and specifying business and systems solutions on a range of projects, communicating with all parts of the business about new and existing projects within our UK Property Business. As a seasoned Underwriter, you ll know that credibility and relationships are key in this market and will be able to demonstrate a track record of successful relationship management with solid experience dealing with brokers and clients and underwriting a high level of sum insured portfolio. You will have a client first mindset and enjoy providing exceptional cover to them. You will benefit from working alongside our best in class Underwriting team in an inclusive, engaging and diverse environment with enormous potential for personal and career development. This is your time to shine! We welcome everyone wholeheartedly We ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
Vacancy Name Assistant Underwriter (Financial Lines) Employment Type Permanent Location London Role Details We re looking for an Assistant Underwriter (Financial Lines) About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn t something to fear but to seize; that it s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you re looking for a place to make a real difference read on. What you ll be doing A highly sought after opportunity to showcase your existing experience within the Lloyds market in an Assistant Underwriter position working within our Financial Lines team. You will be looking after our two largest facilities which are held with market leading brokers. This role will be central to the D&O team, therefore D&O or wider financial lines experience You ll benefit from full training and support, working alongside our market leading, highly respected Underwriters within Financial Lines and gain exposure across the spectrum including D&O, Financial Institutions and transactional business. There is no such thing as a normal day, so if you re ready to embrace a new challenge where the sky really is the limit, we are ready for you! Assistant Underwriter, in a nutshell You will be supporting the Underwriters in the follow up on pending renewal and new business, quotes, and outstanding documents. Assisting them in evaluating risks and ensuring that the data around new business and renewal premiums are provided for technical processing. We welcome everyone wholeheartedly We ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
Sep 20, 2022
Full time
Vacancy Name Assistant Underwriter (Financial Lines) Employment Type Permanent Location London Role Details We re looking for an Assistant Underwriter (Financial Lines) About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn t something to fear but to seize; that it s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you re looking for a place to make a real difference read on. What you ll be doing A highly sought after opportunity to showcase your existing experience within the Lloyds market in an Assistant Underwriter position working within our Financial Lines team. You will be looking after our two largest facilities which are held with market leading brokers. This role will be central to the D&O team, therefore D&O or wider financial lines experience You ll benefit from full training and support, working alongside our market leading, highly respected Underwriters within Financial Lines and gain exposure across the spectrum including D&O, Financial Institutions and transactional business. There is no such thing as a normal day, so if you re ready to embrace a new challenge where the sky really is the limit, we are ready for you! Assistant Underwriter, in a nutshell You will be supporting the Underwriters in the follow up on pending renewal and new business, quotes, and outstanding documents. Assisting them in evaluating risks and ensuring that the data around new business and renewal premiums are provided for technical processing. We welcome everyone wholeheartedly We ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
Your new company Our client is a global law firm with particular expertise within the insurance sector and they are regarded as one of the international leaders in insurance. They currently have an excellent opportunity for a Claims Handler to join their Insurance division to work on a diverse range of commercial claims. This is a fantastic opportunity to join a growing team with excellent long-term progression opportunities: you will be able to work from home frequently with travel to their Taunton office as and when required. This role would suit someone looking for an opportunity where internal progression is supported! Your new role Joining the team as a Claims Handler, you will be acting on behalf of the insurer, defending claims. The role will involve managing a varied caseload. You will work on a mixed portfolio of claims made against professionals on behalf of leading insurers, acting under a delegated authority for pre-litigated matters from first notification of loss to resolution. You will manage claims that fall outside of the delegated authority as an agent for the insurer client reviewing and managing panel appointment and reporting. You will need to develop a broad knowledge of legal issues in respect of a variety of case types. The role demands the ability to understand and deliver a first class service to insurers and provide support to the relationship management of the client for the firm. Your clients will include Surveyors, Engineers, Solicitors PI, Insurance brokers, Construction professionals, Barristers, Medical Malpractice, Accountants, International businesses, ATE/BTE, Contingency and Directors & Officers. What you'll need to succeed You will ideally have previous Claims handling or paralegal experience (preferably gained at a defendant insurance law firm or with the insurance market), or alternatively underwriting experience in respect of ATE claims gained either with an insurer or broker. Experience of BTE (Before the Event) or ATE (After the Event) claims is ideal but not essential. You will be confident and articulate and have excellent client skills. What you'll get in return You will receive a market leading salary and benefits package. Flexible and agile working options are available, and you will be joining a global law firm, where you will be offered genuine, excellent long-term career prospects. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Harriet Chapman or Ellie Livingstone at Hays Legal. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. INDHLEG Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 19, 2022
Full time
Your new company Our client is a global law firm with particular expertise within the insurance sector and they are regarded as one of the international leaders in insurance. They currently have an excellent opportunity for a Claims Handler to join their Insurance division to work on a diverse range of commercial claims. This is a fantastic opportunity to join a growing team with excellent long-term progression opportunities: you will be able to work from home frequently with travel to their Taunton office as and when required. This role would suit someone looking for an opportunity where internal progression is supported! Your new role Joining the team as a Claims Handler, you will be acting on behalf of the insurer, defending claims. The role will involve managing a varied caseload. You will work on a mixed portfolio of claims made against professionals on behalf of leading insurers, acting under a delegated authority for pre-litigated matters from first notification of loss to resolution. You will manage claims that fall outside of the delegated authority as an agent for the insurer client reviewing and managing panel appointment and reporting. You will need to develop a broad knowledge of legal issues in respect of a variety of case types. The role demands the ability to understand and deliver a first class service to insurers and provide support to the relationship management of the client for the firm. Your clients will include Surveyors, Engineers, Solicitors PI, Insurance brokers, Construction professionals, Barristers, Medical Malpractice, Accountants, International businesses, ATE/BTE, Contingency and Directors & Officers. What you'll need to succeed You will ideally have previous Claims handling or paralegal experience (preferably gained at a defendant insurance law firm or with the insurance market), or alternatively underwriting experience in respect of ATE claims gained either with an insurer or broker. Experience of BTE (Before the Event) or ATE (After the Event) claims is ideal but not essential. You will be confident and articulate and have excellent client skills. What you'll get in return You will receive a market leading salary and benefits package. Flexible and agile working options are available, and you will be joining a global law firm, where you will be offered genuine, excellent long-term career prospects. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Harriet Chapman or Ellie Livingstone at Hays Legal. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. INDHLEG Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Non-Marine Claims Broker / Team Leader Hybrid working - 7 days in 10 at the City office. Permanent contract Salary to £65,000 + benefits package To work closely with the Head of Department to coordinate and oversee all activity within a small claims team. Allocate work, monitor work flow, provide technical support and guidance, quality control and mentor...... click apply for full job details
Sep 19, 2022
Full time
Senior Non-Marine Claims Broker / Team Leader Hybrid working - 7 days in 10 at the City office. Permanent contract Salary to £65,000 + benefits package To work closely with the Head of Department to coordinate and oversee all activity within a small claims team. Allocate work, monitor work flow, provide technical support and guidance, quality control and mentor...... click apply for full job details
Job Summary We are looking for a pension administrator to join our team. Our Pensions Administrator will be based in our Caithness office supporting one of our two priority A clients. If you are able to demonstrate the following skills, experience and behaviours, then this is a great opportunity for you to join Equiniti and progress. Equiniti is committed to promoting from within our business and for driven and ambitious candidates, future roles may include team leadership or more strategic operational roles across our business sectors. Business Function Equiniti is a leading provider of technology and solutions for complex and regulated administration and payments. Our technology platforms are used by 70% of the FTSE 100, Government and other large corporates, particularly in banking, insurance and other financial services. We have 1,700 clients, make £160 billion worth of payments through our systems every year, hold records for 70 million shareholders, look after pension schemes for 8 million pension scheme members, and provide services which touch 28 million customers. Over a third of the UK population has dealt with Equiniti at some point during their lives. Equiniti is a company that has been built with strong values at the very core of our offering. Dealing with some of the most successful companies and government agencies in the UK, excellence, integrity, professionalism, partnership, commercial and innovation are therefore at the heart of everything we do. We employ c.5000 people in the UK, India, Poland and the US. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide administration services to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Performing and issuing pension calculations including manual calculations Carrying out projects and ad-hoc activities, as determined by your Team Leader Full training will be provided Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills The desire to deliver exceptional customer service The ability to develop positive and productive working relationships EQ Benefits Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 28 days + 8 bank holidays. Option to buy more days through salary sacrifice. A cash payment annually towards flexible benefits, e.g. dental insurance, gym membership, the above extra holiday etc. 4 x Life Assurance. Company sick pay (2 months full pay, 2 months half, following probation). Matched pension scheme (e.g. you pay in 6%, EQ pay in 6%), up to 10% each side (20% in total). Discounts with major retailers (EQ Wins). Maternity or adoption leave of 3 months full pay, with return to work bonus / 2 weeks paid paternity leave.
Sep 18, 2022
Full time
Job Summary We are looking for a pension administrator to join our team. Our Pensions Administrator will be based in our Caithness office supporting one of our two priority A clients. If you are able to demonstrate the following skills, experience and behaviours, then this is a great opportunity for you to join Equiniti and progress. Equiniti is committed to promoting from within our business and for driven and ambitious candidates, future roles may include team leadership or more strategic operational roles across our business sectors. Business Function Equiniti is a leading provider of technology and solutions for complex and regulated administration and payments. Our technology platforms are used by 70% of the FTSE 100, Government and other large corporates, particularly in banking, insurance and other financial services. We have 1,700 clients, make £160 billion worth of payments through our systems every year, hold records for 70 million shareholders, look after pension schemes for 8 million pension scheme members, and provide services which touch 28 million customers. Over a third of the UK population has dealt with Equiniti at some point during their lives. Equiniti is a company that has been built with strong values at the very core of our offering. Dealing with some of the most successful companies and government agencies in the UK, excellence, integrity, professionalism, partnership, commercial and innovation are therefore at the heart of everything we do. We employ c.5000 people in the UK, India, Poland and the US. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide administration services to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Performing and issuing pension calculations including manual calculations Carrying out projects and ad-hoc activities, as determined by your Team Leader Full training will be provided Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills The desire to deliver exceptional customer service The ability to develop positive and productive working relationships EQ Benefits Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 28 days + 8 bank holidays. Option to buy more days through salary sacrifice. A cash payment annually towards flexible benefits, e.g. dental insurance, gym membership, the above extra holiday etc. 4 x Life Assurance. Company sick pay (2 months full pay, 2 months half, following probation). Matched pension scheme (e.g. you pay in 6%, EQ pay in 6%), up to 10% each side (20% in total). Discounts with major retailers (EQ Wins). Maternity or adoption leave of 3 months full pay, with return to work bonus / 2 weeks paid paternity leave.
Job Title: Third Party Capture Handler - Motor Claims Starting salary between £24,000 to £29,700 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40 hour contract which has an enhanced salary of up to £29,700 35 -40 Hours Flexible shift pattern between 08:00am - 8:00pm Monday - Sunday We currently have fantastic opportunities to join Aviva's award-winning and market-leading, Motor Claims Team! If you enjoy working in a fast-paced environment, have an empathetic customer service style with an aptitude for sales, we would love to hear from you! A bit about the job: As part of the Third Party Capture Motor Claims team , you will be contacting Third Parties to articulate the benefits of using Aviva's services from arranging vehicle repairs, replacing vehicles to providing valuations. You will be able to Build an instant rapport with our Third Party customers with the ability to negotiate and provide an excellent level of care and service. By converting the right Third Parties, we are better able to control costs, improve the Third Party claim journey and create new customers. Skills and experience we're looking for: Ability to work in a fast-paced environment, multi-tasking and prioritising responsibilities Ambitious, sales-driven personality, with a 'can-do' attitude Flexibility with hours Passionate about delivering excellent customer service Effective telephony skills, with the ability to Negotiate, Objection handle to achieve excellent outcomes What you'll get for this role: Starting salary between £ 24,000 up to £26,500 (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 25 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Amber Britton a call on or send an email to
Sep 17, 2022
Full time
Job Title: Third Party Capture Handler - Motor Claims Starting salary between £24,000 to £29,700 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40 hour contract which has an enhanced salary of up to £29,700 35 -40 Hours Flexible shift pattern between 08:00am - 8:00pm Monday - Sunday We currently have fantastic opportunities to join Aviva's award-winning and market-leading, Motor Claims Team! If you enjoy working in a fast-paced environment, have an empathetic customer service style with an aptitude for sales, we would love to hear from you! A bit about the job: As part of the Third Party Capture Motor Claims team , you will be contacting Third Parties to articulate the benefits of using Aviva's services from arranging vehicle repairs, replacing vehicles to providing valuations. You will be able to Build an instant rapport with our Third Party customers with the ability to negotiate and provide an excellent level of care and service. By converting the right Third Parties, we are better able to control costs, improve the Third Party claim journey and create new customers. Skills and experience we're looking for: Ability to work in a fast-paced environment, multi-tasking and prioritising responsibilities Ambitious, sales-driven personality, with a 'can-do' attitude Flexibility with hours Passionate about delivering excellent customer service Effective telephony skills, with the ability to Negotiate, Objection handle to achieve excellent outcomes What you'll get for this role: Starting salary between £ 24,000 up to £26,500 (depending on location, skills, experience, and qualifications) Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 25 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Aviva is for everyone: We are inclusive - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Amber Britton a call on or send an email to
Project Manager Are you exceptionally organised with strong analytical skills, with great attention to detail? Do you have experience in Change and Project Management with ability to manage multiple workstreams? Are you looking for a new challenge? If so, this opportunity is for you. These are exciting times for Innovation Group and we're always looking for talented, enthusiastic individuals who are keen to create, innovate, and deliver outstanding service. We invest in our people so they can develop their skills and progress their career with us. We are an equal opportunity employer and value diversity at our company. We do not discriminate, and take positive steps to create an inclusive culture. We're a positive, can-do organisation, which makes it a happy place to work in and a great organisation to deal with. We recognise that people work better when work is fun - we want them to enjoy every day. The Role You will be responsible for the delivery of strategic projects and programmes on behalf of the UK Executive within cost, time and quality parameters, in order to contribute towards the business' strategic objectives and transformation plans. Working with business stakeholders and SMEs from across the UK as well as the Group's central Product and Technology functions, based in the UK, you will deliver market leading, integrated digital solutions for our Partners and Customers. Our software is delivered utilising Agile scrum methodology. The key requirements of the role will see you formulate, obtain approval for and deliver business cases and continuous improvement initiatives, project/programme planning and plan management, multi-tiered internal & external stakeholder management, matrix management and vendor management. This an exciting, fast-paced, challenging role with autonomy to make a difference and generate significant benefit for the UK and broader Group. Skills & Experience: Educated to A-level standard or equivalent or several years' experience working in a similar role; Experience of working within the Insurance/ Claims sector; Experience engaging with senior level business leaders/stakeholders; Ability to manage multiple workstreams; Clear & concise business writing; Self-motivated; Exceptional analytical & organizational skills; Good attention to detail; Strong business objectives mindset; Ability to communicate at all organizational levels; Ability to manage remote colleagues & service providers during change; Collaborative, results orientated and resilient; Flexible and adaptable with the ability to influence; Capable of working on own, as well as part of a team; Ability to travel to UK offices from time to time. Company Overview Innovation Group manages critical incidents in the car and home on behalf of the world's leading insurers, brokers and fleet managers, together with warranty and service plan provision for many OEMs and automotive dealerships, globally. We bring together a world-class supplier network, outstanding people and sophisticated technology platforms to provide three principal advantages to our clients and their customers. With 2,600 employees across 4 continents, we aim to continually go beyond expectations for our clients and their customers. Each year we process over four million insurance claims, saving leading insurers tens of millions of pounds; we create thousands of sales opportunities for dealerships and OEMs through our service plan and warranty business; and we apply the data we gather to lead positive change across all the sectors we service. Company Values and Behaviours We're fresh in our thinking and we constantly look to find new ways to transform the sectors we serve. We seek to reduce the impact of unwanted events, and find new ways to enable our clients and customers to pre-empt the incident in the first place. Our aim is to take our clients and their customers beyond the expected, continually. Adding new and exciting talent to the Group is absolutely key to our continued success. We're a positive, can-do organisation, and we recognise that people work better when work is fun - we want them to enjoy every day. Our people are our biggest asset, and we encourage fresh, creative thinking to drive our innovative outlook and market-leading solutions. We all strive to create an ethos in which initiative and great ideas can get ahead. We invest heavily in our people so they can enjoy continuous development. Ours is a people business, and it's people who make the difference. We are an equal opportunity employer and value diversity at our company. We do not discriminate and take positive steps to create an inclusive culture. Together we're stronger - It's important to be collaborative. We all work better when we work together as one team. Trust in yourself and your colleagues around you. By working as one we will always be able to achieve more. Can-do - We're a proactive, can-do organisation. We actively create a positive and happy place to work and are a great organisation to be part of. We recognise that everyone works better when work is enjoyable. We believe anyone can make a difference. Above and beyond - Feel empowered to innovate and inspire those around you. We look to challenge convention and consistently strive to make a positive difference. Go above and beyond what people thought was possible to surpass expectation. Customer first - Customers are at the heart of our business. We aim to shape and affect people's lives for the better. Our focus of people-powered by technology gives us complete clarity of vision. Improving the customer experience means everything to us
Feb 26, 2022
Full time
Project Manager Are you exceptionally organised with strong analytical skills, with great attention to detail? Do you have experience in Change and Project Management with ability to manage multiple workstreams? Are you looking for a new challenge? If so, this opportunity is for you. These are exciting times for Innovation Group and we're always looking for talented, enthusiastic individuals who are keen to create, innovate, and deliver outstanding service. We invest in our people so they can develop their skills and progress their career with us. We are an equal opportunity employer and value diversity at our company. We do not discriminate, and take positive steps to create an inclusive culture. We're a positive, can-do organisation, which makes it a happy place to work in and a great organisation to deal with. We recognise that people work better when work is fun - we want them to enjoy every day. The Role You will be responsible for the delivery of strategic projects and programmes on behalf of the UK Executive within cost, time and quality parameters, in order to contribute towards the business' strategic objectives and transformation plans. Working with business stakeholders and SMEs from across the UK as well as the Group's central Product and Technology functions, based in the UK, you will deliver market leading, integrated digital solutions for our Partners and Customers. Our software is delivered utilising Agile scrum methodology. The key requirements of the role will see you formulate, obtain approval for and deliver business cases and continuous improvement initiatives, project/programme planning and plan management, multi-tiered internal & external stakeholder management, matrix management and vendor management. This an exciting, fast-paced, challenging role with autonomy to make a difference and generate significant benefit for the UK and broader Group. Skills & Experience: Educated to A-level standard or equivalent or several years' experience working in a similar role; Experience of working within the Insurance/ Claims sector; Experience engaging with senior level business leaders/stakeholders; Ability to manage multiple workstreams; Clear & concise business writing; Self-motivated; Exceptional analytical & organizational skills; Good attention to detail; Strong business objectives mindset; Ability to communicate at all organizational levels; Ability to manage remote colleagues & service providers during change; Collaborative, results orientated and resilient; Flexible and adaptable with the ability to influence; Capable of working on own, as well as part of a team; Ability to travel to UK offices from time to time. Company Overview Innovation Group manages critical incidents in the car and home on behalf of the world's leading insurers, brokers and fleet managers, together with warranty and service plan provision for many OEMs and automotive dealerships, globally. We bring together a world-class supplier network, outstanding people and sophisticated technology platforms to provide three principal advantages to our clients and their customers. With 2,600 employees across 4 continents, we aim to continually go beyond expectations for our clients and their customers. Each year we process over four million insurance claims, saving leading insurers tens of millions of pounds; we create thousands of sales opportunities for dealerships and OEMs through our service plan and warranty business; and we apply the data we gather to lead positive change across all the sectors we service. Company Values and Behaviours We're fresh in our thinking and we constantly look to find new ways to transform the sectors we serve. We seek to reduce the impact of unwanted events, and find new ways to enable our clients and customers to pre-empt the incident in the first place. Our aim is to take our clients and their customers beyond the expected, continually. Adding new and exciting talent to the Group is absolutely key to our continued success. We're a positive, can-do organisation, and we recognise that people work better when work is fun - we want them to enjoy every day. Our people are our biggest asset, and we encourage fresh, creative thinking to drive our innovative outlook and market-leading solutions. We all strive to create an ethos in which initiative and great ideas can get ahead. We invest heavily in our people so they can enjoy continuous development. Ours is a people business, and it's people who make the difference. We are an equal opportunity employer and value diversity at our company. We do not discriminate and take positive steps to create an inclusive culture. Together we're stronger - It's important to be collaborative. We all work better when we work together as one team. Trust in yourself and your colleagues around you. By working as one we will always be able to achieve more. Can-do - We're a proactive, can-do organisation. We actively create a positive and happy place to work and are a great organisation to be part of. We recognise that everyone works better when work is enjoyable. We believe anyone can make a difference. Above and beyond - Feel empowered to innovate and inspire those around you. We look to challenge convention and consistently strive to make a positive difference. Go above and beyond what people thought was possible to surpass expectation. Customer first - Customers are at the heart of our business. We aim to shape and affect people's lives for the better. Our focus of people-powered by technology gives us complete clarity of vision. Improving the customer experience means everything to us
Sales & Retention Consultant Working within a creative and fun team for one of the top five pet insurers, who have a strong growth plans throughout UK and European partnerships. You will thrive within a fast paced and innovative environment and possess the following skills: Skills required Excellent customer service skills and telephone manner Target driven with experience in working towards SLA's GCSE A - C including English and Maths NVQ in Customer Service / Telesales IT literate A background in Insurance or Finance gained within a call centre would be fantastic as would outbound sales and a sales through service experience. Responsibilities You will be selling pet insurance for a variety of clients / companies Maximise sales opportunities mainly through inbound channels and cross-selling and up-selling and some outbound selling Confident with product knowledge in order to handle objections whilst retaining customers and building a rapport Ability to handle calls promptly in an enthusiastic, courteous and efficient manner Manage and keep updated on campaigns, products and changes in regulations Benefits Salary 19500 basic plus commission - OTE 25k 24 days holiday per annum, rising to 30 days with service. You even get your Birthday off! Holiday buy and sell scheme 10% Non-contributory Pension Scheme + 2.5% matched by company 4 x death in service benefit Private medical cover Award winning range of flexible benefits including discounted Gym membership, RAC membership, retail discounts, Art Pass…..and so much more! To apply for this role please email an up to date CV to or call for more information on Good Luck !!
Feb 26, 2022
Full time
Sales & Retention Consultant Working within a creative and fun team for one of the top five pet insurers, who have a strong growth plans throughout UK and European partnerships. You will thrive within a fast paced and innovative environment and possess the following skills: Skills required Excellent customer service skills and telephone manner Target driven with experience in working towards SLA's GCSE A - C including English and Maths NVQ in Customer Service / Telesales IT literate A background in Insurance or Finance gained within a call centre would be fantastic as would outbound sales and a sales through service experience. Responsibilities You will be selling pet insurance for a variety of clients / companies Maximise sales opportunities mainly through inbound channels and cross-selling and up-selling and some outbound selling Confident with product knowledge in order to handle objections whilst retaining customers and building a rapport Ability to handle calls promptly in an enthusiastic, courteous and efficient manner Manage and keep updated on campaigns, products and changes in regulations Benefits Salary 19500 basic plus commission - OTE 25k 24 days holiday per annum, rising to 30 days with service. You even get your Birthday off! Holiday buy and sell scheme 10% Non-contributory Pension Scheme + 2.5% matched by company 4 x death in service benefit Private medical cover Award winning range of flexible benefits including discounted Gym membership, RAC membership, retail discounts, Art Pass…..and so much more! To apply for this role please email an up to date CV to or call for more information on Good Luck !!
Nearly/Newly Pricing Actuary sought for a truly unique opportunity with a major British General Insurer. With expansion of the Pricing function on the horizon, now is the perfect time to join one of the most diverse and forwarding thinking Pricing teams in the industry. The hire of a Pricing Actuary is part of a larger expansion due to rapid and consistent growth. This highly visible role will see you work on pushing Pricing boundaries and exploring unexplored territories of the market to continue to drive positive change within the Pricing function. Whether you are familiar with non-traditional Pricing techniques or not, this role is a fantastic opportunity to explore and develop your Pricing skillset whilst also having the opportunity to work on Reserving and closely with Claims teams. This unique opportunity for a Pricing Actuary ensures that you won't be pigeon holed and enables fantastic career progression opportunities whether you have experience managing or not. Responsibilities of the Pricing Actuary: Possess a strong understanding of the Actuarial functions in order to make informed decisions Lead Pricing and Reserving projects to tight schedules Liaise with Senior Stakeholders to present Actuarial findings to technical and non-technical audiences Have ownership of Actuarial planning and use strong organisation skills to keep projects running smoothly Develop non-traditional Pricing techniques by directing project teams accordingly Lead quarterly Loss-Ratio reviews Desired Skills of the Pricing Actuary: Be proficient in at least two of the following technical systems; ResQ, Python, R, Radar, SAS Possess a strong appetite for curiosity and the willingness to explore unchartered territory Have a desire to develop and learn new Pricing techniques Track record of line managing or developing younger analysts Be engaged in the Actuarial function as a whole - including Claims, Reserving and Underwriting This role offers flexible working arrangments to suit your individual needs. There has never been a better time to join this highly respected Pricing Function and if you are looking for an opportunity to make an impact this role could be for you. If this one of a kind opportunity sounds like it could be of interest please apply with your CV below or get in touch with Josh Spencer at or call to find out more. Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.
Feb 26, 2022
Full time
Nearly/Newly Pricing Actuary sought for a truly unique opportunity with a major British General Insurer. With expansion of the Pricing function on the horizon, now is the perfect time to join one of the most diverse and forwarding thinking Pricing teams in the industry. The hire of a Pricing Actuary is part of a larger expansion due to rapid and consistent growth. This highly visible role will see you work on pushing Pricing boundaries and exploring unexplored territories of the market to continue to drive positive change within the Pricing function. Whether you are familiar with non-traditional Pricing techniques or not, this role is a fantastic opportunity to explore and develop your Pricing skillset whilst also having the opportunity to work on Reserving and closely with Claims teams. This unique opportunity for a Pricing Actuary ensures that you won't be pigeon holed and enables fantastic career progression opportunities whether you have experience managing or not. Responsibilities of the Pricing Actuary: Possess a strong understanding of the Actuarial functions in order to make informed decisions Lead Pricing and Reserving projects to tight schedules Liaise with Senior Stakeholders to present Actuarial findings to technical and non-technical audiences Have ownership of Actuarial planning and use strong organisation skills to keep projects running smoothly Develop non-traditional Pricing techniques by directing project teams accordingly Lead quarterly Loss-Ratio reviews Desired Skills of the Pricing Actuary: Be proficient in at least two of the following technical systems; ResQ, Python, R, Radar, SAS Possess a strong appetite for curiosity and the willingness to explore unchartered territory Have a desire to develop and learn new Pricing techniques Track record of line managing or developing younger analysts Be engaged in the Actuarial function as a whole - including Claims, Reserving and Underwriting This role offers flexible working arrangments to suit your individual needs. There has never been a better time to join this highly respected Pricing Function and if you are looking for an opportunity to make an impact this role could be for you. If this one of a kind opportunity sounds like it could be of interest please apply with your CV below or get in touch with Josh Spencer at or call to find out more. Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.
Option for hybrid working - very flexible! Hedgehog has been providing car insurance for 3 years and we are now looking to accelerate our business with support from new partners. We have an exciting opportunity for a technical motor claims expert to join us and put their stamp on the claims department. You will report directly into the Head of Claims to lead the claims team strategic focus on indemnity spend. Your role will be varied and although your primary focus will be around bodily injury, credit-hire and fraud you will touch all areas of technical claims handling within our business. This is a newly created role and the right candidate will help to shape the role into something that adds the most value to our business. While the office is based in Cardiff, the position offers the flexibility of hybrid working. Your key responsibilities: Creating and implementing technical claims strategies that lead to improved technical performance (indemnity spend) within the claims area across both first party and third-party claims Oversight of handling claims in excess of £25k+ and our most complex claims Identify technical training needs and implement any required / relevant training for the Claims Department You will be responsible for developing our technical claims best practice Responsibility for managing and governing internal and external audit procedures to ensure that best practice is adhered to Optimising our current fraud strategy and implementing strategies, processes and tools to assist the claims team in the identification and investigation of fraudulent claims In unison with the Head of Claims, report & liaise with both the Cover holder & Underwriters on claims where the reserve exceeds £25k as appropriate Working closely with claims suppliers to improve performance in areas which have a direct impact upon indemnity spend Providing technical direction and guidance to the claims team Keeping abreast of market developments, emerging risks and technologies, best practice, and competitor activity to ensure our strategies are appropriate and effective Ensuring all compliance & regulatory requirements are delivered Your skillset: You will be a subject matter expert when it comes to motor insurance claims and will have expertise in all facets including (but not limited to) bodily injury, credit-hire, fraud and recoveries You will have experience of dealing with MI, being able to interpret and utilise data and insight to drive performance and influence the strategies you implement A working knowledge of process change/improvement and knowledge of change methodologies is desirable You will be a strong communicator able to build relationships with Customers, Third Parties and Suppliers Effective coach and mentor Self-motivated & able to work within a team framework You will have the ability to make sound decisions within defined timescales and ensure they comply with the latest relevant claims handling guidelines and appropriate legislation Strong stakeholder management skills An ability to handle our most complex and high value claims and act as a referral point to members of the Claims Team Experience: 5-10 years' experience working in a motor claims environment, with part of this time having been spent in a role with responsibility for creating, implementing, and monitoring technical strategies Qualifications: You will ideally be Graduate who is at least Dip CII qualified What can we do for you? We believe we can offer you a great working environment as we're so passionate about our people. Here are just some of the benefits and perks that we offer… Competitive salary 25 days' holiday allocation plus bank holidays A great central Cardiff working location with opportunities for hybrid working. Nest Pension Scheme The Company: Rostella is based in the heart of Cardiff and provides quality car insurance services to car insurance provider Hedgehog. This means we provide a range of functions including customer service, claims handling, underwriting, pricing and other car insurance related functions. We're a data-driven, agile company where everyone is expected to come up with ideas and help implement them to continually improve what we do and how we do it. Our aim is to create and maintain an industry-leading customer experience.
Feb 26, 2022
Full time
Option for hybrid working - very flexible! Hedgehog has been providing car insurance for 3 years and we are now looking to accelerate our business with support from new partners. We have an exciting opportunity for a technical motor claims expert to join us and put their stamp on the claims department. You will report directly into the Head of Claims to lead the claims team strategic focus on indemnity spend. Your role will be varied and although your primary focus will be around bodily injury, credit-hire and fraud you will touch all areas of technical claims handling within our business. This is a newly created role and the right candidate will help to shape the role into something that adds the most value to our business. While the office is based in Cardiff, the position offers the flexibility of hybrid working. Your key responsibilities: Creating and implementing technical claims strategies that lead to improved technical performance (indemnity spend) within the claims area across both first party and third-party claims Oversight of handling claims in excess of £25k+ and our most complex claims Identify technical training needs and implement any required / relevant training for the Claims Department You will be responsible for developing our technical claims best practice Responsibility for managing and governing internal and external audit procedures to ensure that best practice is adhered to Optimising our current fraud strategy and implementing strategies, processes and tools to assist the claims team in the identification and investigation of fraudulent claims In unison with the Head of Claims, report & liaise with both the Cover holder & Underwriters on claims where the reserve exceeds £25k as appropriate Working closely with claims suppliers to improve performance in areas which have a direct impact upon indemnity spend Providing technical direction and guidance to the claims team Keeping abreast of market developments, emerging risks and technologies, best practice, and competitor activity to ensure our strategies are appropriate and effective Ensuring all compliance & regulatory requirements are delivered Your skillset: You will be a subject matter expert when it comes to motor insurance claims and will have expertise in all facets including (but not limited to) bodily injury, credit-hire, fraud and recoveries You will have experience of dealing with MI, being able to interpret and utilise data and insight to drive performance and influence the strategies you implement A working knowledge of process change/improvement and knowledge of change methodologies is desirable You will be a strong communicator able to build relationships with Customers, Third Parties and Suppliers Effective coach and mentor Self-motivated & able to work within a team framework You will have the ability to make sound decisions within defined timescales and ensure they comply with the latest relevant claims handling guidelines and appropriate legislation Strong stakeholder management skills An ability to handle our most complex and high value claims and act as a referral point to members of the Claims Team Experience: 5-10 years' experience working in a motor claims environment, with part of this time having been spent in a role with responsibility for creating, implementing, and monitoring technical strategies Qualifications: You will ideally be Graduate who is at least Dip CII qualified What can we do for you? We believe we can offer you a great working environment as we're so passionate about our people. Here are just some of the benefits and perks that we offer… Competitive salary 25 days' holiday allocation plus bank holidays A great central Cardiff working location with opportunities for hybrid working. Nest Pension Scheme The Company: Rostella is based in the heart of Cardiff and provides quality car insurance services to car insurance provider Hedgehog. This means we provide a range of functions including customer service, claims handling, underwriting, pricing and other car insurance related functions. We're a data-driven, agile company where everyone is expected to come up with ideas and help implement them to continually improve what we do and how we do it. Our aim is to create and maintain an industry-leading customer experience.
As an Account Executive you will act as a client advocate serving as a central contact within the account team, responsible for day to day service delivery. Lockton Global Real Estate and Construction Lockton's Global Real Estate & Construction team deliver innovative insurance placements and risk management services for organisations involved in the real estate & construction sectors. This dedicated Division comprising of more than 140 Associates making our integrated team the largest and most established combined Real Estate and Construction team in the London Market. Specialising in the provision of insurance services and risk management advice, the Global Real Estate & Construction team work with a broad spectrum of organisations including main contractors, specialist sub-contractors, residential and commercial property developers, asset managers and property owners, both in the UK and internationally. About the Role Role responsibilities will include: Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction Seek to identify methods of enhancing services and adding greater value to clients and maintain a robust approach delivering a service plan and annual timetable of visits aligned to their needs Support Vice President's in the implementation of expanded service opportunities, risk management and insurance objectives of clients across your team Act as a point of referral for Associates and present solutions for discussion with Vice Presidents where required Prepare and take ownership for the timely and accurate production of renewal reports and coach Account Handlers to produce same Contribute to the plan for clients under threat or perceived threat and support Vice Presidents in the client response Support and provide advice for major losses Attend or provide feedback for insurer review meetings and actively contribute to the development of relationships Proactively track premium payments and ensure a good credit control profile exists, in conjunction with Vice Presidents and Senior Vice Presidents Cultivate a positive and wide-ranging network of relationships with insurers, lawyers and loss adjusters Manage renewal income to at least budgeted levels and in line with set and agreed team objectives Actively seek out and generate new revenue opportunities through regular new business activity and by attending networking events Build and grow a wide network of client and market contacts and serve as a role model to associates in developing same Contribute to bid teams About You Your knowledge and expertise: You will have experience in managing UK real estate owners, funds and managing agents global experience would be a preference but not essential Rights of light, title indemnity, environmental and other legal indemnity placement experience would be beneficial but not essential Experience in dealing with transitions between development/construction placements and end term real estate programs would also be advantageous. Salary & Benefits Salary and benefits include: Competitive salary and bonus Great work life balance - Lockton offers flexible and agile working policies and we're happy to discuss options with you upon application 24 days plus a day for your Birthday which can be taken up to a week either side of the date. Additional option to buy or sell up to 5 days per year Additional benefits programs including excellent pension contributions, Private Medical Insurance (BUPA), income protection, Personal Accident cover, tuition assistance, Interest free season ticket loan, free medical screenings and flu jabs, Babylon online GP and retail discounts. Lockton Companies LLP Since its foundation in 1966 Lockton has grown to become the world's largest privately held independent by helping clients achieve their business objectives. Today with more than 8,000 Associates in over 100 offices worldwide, Lockton's dynamic and innovative organisation truly embraces its uncommonly independent status. For nine consecutive, Business Insurance magazine has recognised Lockton as a 'Best Place to Work in Insurance'. Lockton has also achieved regional accreditation, placing in the top 75 best large companies to work for in London, top ten best companies to work for in Northern Ireland, top 40 for Scotland and the top 100 for the Midlands. We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach, in fact our Associates are our greatest asset.
Feb 25, 2022
Full time
As an Account Executive you will act as a client advocate serving as a central contact within the account team, responsible for day to day service delivery. Lockton Global Real Estate and Construction Lockton's Global Real Estate & Construction team deliver innovative insurance placements and risk management services for organisations involved in the real estate & construction sectors. This dedicated Division comprising of more than 140 Associates making our integrated team the largest and most established combined Real Estate and Construction team in the London Market. Specialising in the provision of insurance services and risk management advice, the Global Real Estate & Construction team work with a broad spectrum of organisations including main contractors, specialist sub-contractors, residential and commercial property developers, asset managers and property owners, both in the UK and internationally. About the Role Role responsibilities will include: Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction Seek to identify methods of enhancing services and adding greater value to clients and maintain a robust approach delivering a service plan and annual timetable of visits aligned to their needs Support Vice President's in the implementation of expanded service opportunities, risk management and insurance objectives of clients across your team Act as a point of referral for Associates and present solutions for discussion with Vice Presidents where required Prepare and take ownership for the timely and accurate production of renewal reports and coach Account Handlers to produce same Contribute to the plan for clients under threat or perceived threat and support Vice Presidents in the client response Support and provide advice for major losses Attend or provide feedback for insurer review meetings and actively contribute to the development of relationships Proactively track premium payments and ensure a good credit control profile exists, in conjunction with Vice Presidents and Senior Vice Presidents Cultivate a positive and wide-ranging network of relationships with insurers, lawyers and loss adjusters Manage renewal income to at least budgeted levels and in line with set and agreed team objectives Actively seek out and generate new revenue opportunities through regular new business activity and by attending networking events Build and grow a wide network of client and market contacts and serve as a role model to associates in developing same Contribute to bid teams About You Your knowledge and expertise: You will have experience in managing UK real estate owners, funds and managing agents global experience would be a preference but not essential Rights of light, title indemnity, environmental and other legal indemnity placement experience would be beneficial but not essential Experience in dealing with transitions between development/construction placements and end term real estate programs would also be advantageous. Salary & Benefits Salary and benefits include: Competitive salary and bonus Great work life balance - Lockton offers flexible and agile working policies and we're happy to discuss options with you upon application 24 days plus a day for your Birthday which can be taken up to a week either side of the date. Additional option to buy or sell up to 5 days per year Additional benefits programs including excellent pension contributions, Private Medical Insurance (BUPA), income protection, Personal Accident cover, tuition assistance, Interest free season ticket loan, free medical screenings and flu jabs, Babylon online GP and retail discounts. Lockton Companies LLP Since its foundation in 1966 Lockton has grown to become the world's largest privately held independent by helping clients achieve their business objectives. Today with more than 8,000 Associates in over 100 offices worldwide, Lockton's dynamic and innovative organisation truly embraces its uncommonly independent status. For nine consecutive, Business Insurance magazine has recognised Lockton as a 'Best Place to Work in Insurance'. Lockton has also achieved regional accreditation, placing in the top 75 best large companies to work for in London, top ten best companies to work for in Northern Ireland, top 40 for Scotland and the top 100 for the Midlands. We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach, in fact our Associates are our greatest asset.
Company description: Aspire Insurance Advisers is the International SOS Group's specialist insurance broking subsidiary exclusively focused on the provision of value-added enhancement benefits to financial institutions worldwide. These include assistance services; insurance benefits; and concierge/lifestyles programs. Our position as a highly specialised, knowledgeable and innovative insurance brokerage, combined with our Lloyd's cover-holder status and consequent international insurance and reinsurance licensing capabilities, means we operate across a diverse and wide geographic region. Our current client list includes financial institutions based in Europe, CIS, MENA, Africa and Asia. Job description: Co-ordinate and drive new business revenues from Financial Institutions and new affinity markets As part of the business development team, identify target customers and segments for Aspire products and services Deliver against sales targets, as previously agreed, on an ongoing basis Bring a clearly differentiated value proposition to market Identify and build product offering that adequately meets needs of clients and internal customers Maintain a healthy pipeline of new opportunities and be a first class ambassador of International SOS to all prospects Raise the Aspire Insurance Advisers profile in the market through targeted communications Essential Job Duties and Responsibilities: Successfully identify, target and deliver new customers in in line with targets Work with Aspire Insurance Advisers MD for the day-to-day execution of annual sales and marketing plan. Grow a strong network of relationships within each of the clients in the customer portfolio being managed and apply best practices to on-going client management, including quarterly reviews, actuarial analysis of program performance and the presentation of enhancement services To actively and effectively seek to deliver cross boarder sales and a flow of new business referrals and conversions in conjunction with the International SOS global matrix network of sales professionals Be an ambassador to International SOS group of companies and act professionally at all levels across portfolio of clients Work with the Aspire Insurance Advisers MD to identify and promote business development opportunities to expand each account and drive additional revenues. Manage retention/growth of existing clients within own direct portfolio Work with representatives from existing partners to co-ordinate cross-selling and marketing activities Work with existing partners to co-ordinate the timely dissemination of information on new products/solutions, competition, markets, and other market trends In particular the role will require, in conjunction with the MD Aspire Insurance Advisers, the development of joint sales, marketing and product initiatives and strategies Drive a mindset of client-focused process excellence Build on ideas, intellect and talents of the existing International SOS teams and within the local operations. Profile description: 5 years relevant sales experience of the Insurance broking industry Demonstrated success in a similar role within the Insurance industry. Proven success in a business development (hunter) role. Detailed knowledge of B2B discipline, outgoing client manager professional, solid B2B Marketing experience and third party distribution channel management. ACII/ Professional Qualification or University degree
Feb 25, 2022
Full time
Company description: Aspire Insurance Advisers is the International SOS Group's specialist insurance broking subsidiary exclusively focused on the provision of value-added enhancement benefits to financial institutions worldwide. These include assistance services; insurance benefits; and concierge/lifestyles programs. Our position as a highly specialised, knowledgeable and innovative insurance brokerage, combined with our Lloyd's cover-holder status and consequent international insurance and reinsurance licensing capabilities, means we operate across a diverse and wide geographic region. Our current client list includes financial institutions based in Europe, CIS, MENA, Africa and Asia. Job description: Co-ordinate and drive new business revenues from Financial Institutions and new affinity markets As part of the business development team, identify target customers and segments for Aspire products and services Deliver against sales targets, as previously agreed, on an ongoing basis Bring a clearly differentiated value proposition to market Identify and build product offering that adequately meets needs of clients and internal customers Maintain a healthy pipeline of new opportunities and be a first class ambassador of International SOS to all prospects Raise the Aspire Insurance Advisers profile in the market through targeted communications Essential Job Duties and Responsibilities: Successfully identify, target and deliver new customers in in line with targets Work with Aspire Insurance Advisers MD for the day-to-day execution of annual sales and marketing plan. Grow a strong network of relationships within each of the clients in the customer portfolio being managed and apply best practices to on-going client management, including quarterly reviews, actuarial analysis of program performance and the presentation of enhancement services To actively and effectively seek to deliver cross boarder sales and a flow of new business referrals and conversions in conjunction with the International SOS global matrix network of sales professionals Be an ambassador to International SOS group of companies and act professionally at all levels across portfolio of clients Work with the Aspire Insurance Advisers MD to identify and promote business development opportunities to expand each account and drive additional revenues. Manage retention/growth of existing clients within own direct portfolio Work with representatives from existing partners to co-ordinate cross-selling and marketing activities Work with existing partners to co-ordinate the timely dissemination of information on new products/solutions, competition, markets, and other market trends In particular the role will require, in conjunction with the MD Aspire Insurance Advisers, the development of joint sales, marketing and product initiatives and strategies Drive a mindset of client-focused process excellence Build on ideas, intellect and talents of the existing International SOS teams and within the local operations. Profile description: 5 years relevant sales experience of the Insurance broking industry Demonstrated success in a similar role within the Insurance industry. Proven success in a business development (hunter) role. Detailed knowledge of B2B discipline, outgoing client manager professional, solid B2B Marketing experience and third party distribution channel management. ACII/ Professional Qualification or University degree
Pricing Lead sought for a General Insurer based in the South East. Our client is looking to engage the services of an experienced Earnix user to assist with the design and configuration of pricing models. This is an opportunity for a talented and highly technical individual to take on a unique role with a household name in the General Insurance industry. Key Skills and Experience for the Pricing Lead Experience using Earnix essential Personal or Commercial Lines experience Ability to lead projects and makes informed decisions Communicate technical findings to non-technical colleagues and stakeholders Experience using R / Python is also desirable Ideal candidate will have prior exposure to a range of different General Insurance Products Educated to degree level (or equivalent) in a highly numerate subject This fantastic opportunity with a highly accomplished insurer offers flexible working arrangements, a generous salary and many other benefits. This role will suit either an experienced Pricing Analyst or someone in a Contract role looking to take a permanent assignment. For further information apply below, or contact Josh Spencer on or at Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.
Feb 25, 2022
Full time
Pricing Lead sought for a General Insurer based in the South East. Our client is looking to engage the services of an experienced Earnix user to assist with the design and configuration of pricing models. This is an opportunity for a talented and highly technical individual to take on a unique role with a household name in the General Insurance industry. Key Skills and Experience for the Pricing Lead Experience using Earnix essential Personal or Commercial Lines experience Ability to lead projects and makes informed decisions Communicate technical findings to non-technical colleagues and stakeholders Experience using R / Python is also desirable Ideal candidate will have prior exposure to a range of different General Insurance Products Educated to degree level (or equivalent) in a highly numerate subject This fantastic opportunity with a highly accomplished insurer offers flexible working arrangements, a generous salary and many other benefits. This role will suit either an experienced Pricing Analyst or someone in a Contract role looking to take a permanent assignment. For further information apply below, or contact Josh Spencer on or at Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.
Based a short drive from Central Glastonbury, our client, with an excellent reputation, providing some of the best Customer Services in the UK. Our client is also Multi-Award-Winning'- 'Which Magazine Winners' - 2014 to 2021' are Defaqto5* rated for this service nationally, every year. The successful applicant will speak to the local community by offering all types of Financial Services including Home & Car Insurance Policies. (All with full training). FCA knowledge is preferable. This is a Customer Service (and some) Sales role, Cross-Selling and Up-Selling various products, (no cold calling) you also will have support from our clients' database, working within a team, concerning Renewals of Car Insurance & Home Insurance, Administration - Mid-Term Adjustments. Our client is established in the local area for many years. You will also be involved in day-to-day administrative duties & speak with Customers, to offer our client's wide range of Financial Products. This role may suit a new Graduate or someone who is seeking a new career within Insurance and Financial Service who have a clear career structure/path from the day to arrive! You will have a positive & friendly telephone manner in order to carry out any sales tasks and be very customer focused with an excellent telephone manner. This is a Monday-Friday position, hours 9-5 pm. (This is not a call centre environment). The successful applicant will be trained and fully supported from the first day you arrive! Make no mistake, this is a long-term career opportunity!
Feb 25, 2022
Full time
Based a short drive from Central Glastonbury, our client, with an excellent reputation, providing some of the best Customer Services in the UK. Our client is also Multi-Award-Winning'- 'Which Magazine Winners' - 2014 to 2021' are Defaqto5* rated for this service nationally, every year. The successful applicant will speak to the local community by offering all types of Financial Services including Home & Car Insurance Policies. (All with full training). FCA knowledge is preferable. This is a Customer Service (and some) Sales role, Cross-Selling and Up-Selling various products, (no cold calling) you also will have support from our clients' database, working within a team, concerning Renewals of Car Insurance & Home Insurance, Administration - Mid-Term Adjustments. Our client is established in the local area for many years. You will also be involved in day-to-day administrative duties & speak with Customers, to offer our client's wide range of Financial Products. This role may suit a new Graduate or someone who is seeking a new career within Insurance and Financial Service who have a clear career structure/path from the day to arrive! You will have a positive & friendly telephone manner in order to carry out any sales tasks and be very customer focused with an excellent telephone manner. This is a Monday-Friday position, hours 9-5 pm. (This is not a call centre environment). The successful applicant will be trained and fully supported from the first day you arrive! Make no mistake, this is a long-term career opportunity!
An opportunity for a Senior Optimisation Consultant has become available for one of the top performing syndicates in the market. You will be responsible for reviewing the current business processes to provide road-maps to support process improvement across the business, using continuous improvement and lean methodologies. This role will be working alongside the Optimisation Manager acting as a deputy and stepping in in their absence when necessary. The successful candidate will have the following: Lloyd's/London Market or General Insurance background Extensive process improvement, process mapping experience Working knowledge of Continuous Improvement/Lean methodologies Excellent communication and stakeholder management skills Strong analytical skills
Feb 25, 2022
Full time
An opportunity for a Senior Optimisation Consultant has become available for one of the top performing syndicates in the market. You will be responsible for reviewing the current business processes to provide road-maps to support process improvement across the business, using continuous improvement and lean methodologies. This role will be working alongside the Optimisation Manager acting as a deputy and stepping in in their absence when necessary. The successful candidate will have the following: Lloyd's/London Market or General Insurance background Extensive process improvement, process mapping experience Working knowledge of Continuous Improvement/Lean methodologies Excellent communication and stakeholder management skills Strong analytical skills
Customer Service Representative (Part-Time, Job-Share and Full-Time) Location: Swindon (hybrid working available after training) Grade: A2 Salary: £19,300 to £23,880 (based on experience) Hours: 37.5 (Monday to Friday between 8.30am and 5.30pm) Internal & External We're the #1 best place to work in the insurance industry! We're delighted to have been awarded a Glassdoor Employees' Choice award, recognising us in the top 20 UK's Best Places to Work in 2022 and the only UK insurer to make the list. The Employee's Choice award recognises employers that shine brightest according to those who know a company best - the employees. The opportunity: We are on a journey of change and transformation. Our ambition is to the best retail protection provider for our advisers, customers and colleagues. We are looking for people with a passion for delivering excellent customer service to join us as we bring together all of our retail protections teams together within Zurich. In return for your commitment to help us achieve our ambition we can offer an outstanding place to work, where you will be supported and can thrive and grow. The role is up to 37.5 hours per week, working from Monday to Friday between 8.30am and 5.30pm. As well as no evening or weekend working, we offer a hybrid working model so once you're up to speed you can work from your own home if you prefer for up to 60% of the time. We want the best people for our roles, and we recognise that sometimes those people aren't available full-time so we have part-time, job-share and full time roles available. About you: You will be an integral part of our business, supporting our customers and advisers if they have any queries on their application or policy. This role is not about getting through calls quickly - it is about understanding the caller's needs and delivering a great outcome. We also want you to have the ability be able to play an active role in shaping our business, suggesting and getting involved in how we can improve! The ideal candidate will be able to: Demonstrate outstanding customer engagement skills at all times Demonstrate a positive can do attitude, acting with integrity at all times Provide accurate information to advisers, customers and other third parties Apply common sense and pragmatism to achieve appropriate outcomes Support a culture of continuous improvement Your skills and experience: We are looking for people who want a career and not just a job. Whilst previous experience is great, equally important is having a passion for customer service coupled with great verbal and written skills. Ideally you will: Customer focused with excellent verbal and written communication skills Strong attention to detail Enjoy problem solving and building relationships. Benefits and rewards: As well as a competitive salary we also offer an excellent lifestyle benefits package which includes - 12% Non-Contributory pension scheme Annual company bonuses 25 days holiday plus up to an additional 3 days paid volunteering Private medical cover Income Protection Life Cover Discounted gym membership, Discounted gadget insurance Discounted technology offers Virtual GP appointments Plus much more! Many of our employees work flexibly in many ways, including part-time, flexible hours, job share or an element of working from home. Please talk to us at interview about the flexibility you may need. Who we are: With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We therefore look to hire great people and we encourage those people to give their best. You'll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future. Further information: At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers and we want our employee base to reflect that. Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics. With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation. We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust. We have won numerous awards for our work on Diversity and Inclusion. We are also proud to be nominated for the 2020 Insurance Times award for Diversity and Inclusion. You can read about our awards on our website. So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
Feb 24, 2022
Full time
Customer Service Representative (Part-Time, Job-Share and Full-Time) Location: Swindon (hybrid working available after training) Grade: A2 Salary: £19,300 to £23,880 (based on experience) Hours: 37.5 (Monday to Friday between 8.30am and 5.30pm) Internal & External We're the #1 best place to work in the insurance industry! We're delighted to have been awarded a Glassdoor Employees' Choice award, recognising us in the top 20 UK's Best Places to Work in 2022 and the only UK insurer to make the list. The Employee's Choice award recognises employers that shine brightest according to those who know a company best - the employees. The opportunity: We are on a journey of change and transformation. Our ambition is to the best retail protection provider for our advisers, customers and colleagues. We are looking for people with a passion for delivering excellent customer service to join us as we bring together all of our retail protections teams together within Zurich. In return for your commitment to help us achieve our ambition we can offer an outstanding place to work, where you will be supported and can thrive and grow. The role is up to 37.5 hours per week, working from Monday to Friday between 8.30am and 5.30pm. As well as no evening or weekend working, we offer a hybrid working model so once you're up to speed you can work from your own home if you prefer for up to 60% of the time. We want the best people for our roles, and we recognise that sometimes those people aren't available full-time so we have part-time, job-share and full time roles available. About you: You will be an integral part of our business, supporting our customers and advisers if they have any queries on their application or policy. This role is not about getting through calls quickly - it is about understanding the caller's needs and delivering a great outcome. We also want you to have the ability be able to play an active role in shaping our business, suggesting and getting involved in how we can improve! The ideal candidate will be able to: Demonstrate outstanding customer engagement skills at all times Demonstrate a positive can do attitude, acting with integrity at all times Provide accurate information to advisers, customers and other third parties Apply common sense and pragmatism to achieve appropriate outcomes Support a culture of continuous improvement Your skills and experience: We are looking for people who want a career and not just a job. Whilst previous experience is great, equally important is having a passion for customer service coupled with great verbal and written skills. Ideally you will: Customer focused with excellent verbal and written communication skills Strong attention to detail Enjoy problem solving and building relationships. Benefits and rewards: As well as a competitive salary we also offer an excellent lifestyle benefits package which includes - 12% Non-Contributory pension scheme Annual company bonuses 25 days holiday plus up to an additional 3 days paid volunteering Private medical cover Income Protection Life Cover Discounted gym membership, Discounted gadget insurance Discounted technology offers Virtual GP appointments Plus much more! Many of our employees work flexibly in many ways, including part-time, flexible hours, job share or an element of working from home. Please talk to us at interview about the flexibility you may need. Who we are: With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We therefore look to hire great people and we encourage those people to give their best. You'll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future. Further information: At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers and we want our employee base to reflect that. Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics. With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation. We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust. We have won numerous awards for our work on Diversity and Inclusion. We are also proud to be nominated for the 2020 Insurance Times award for Diversity and Inclusion. You can read about our awards on our website. So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
