Any UK Office location / Hybrid working, 2 days p/w in office Permanent Life, Pensions Are you a part-qualified or qualified pensions actuary looking for a unique career challenge? Then this is a fantastic opportunity to join a major consultancy where you will be involved in a range of settlement transactions across the pension risk transfer market. In this diverse role, you will cover buy-ins, buy-outs, wind-ups, longevity swaps, and consolidation/capital solutions while taking responsibility for the running of transactions. With a track record of delivery on settlement transactions, the successful candidate will possess industry experience coupled with sound technical capability.
May 15, 2025
Full time
Any UK Office location / Hybrid working, 2 days p/w in office Permanent Life, Pensions Are you a part-qualified or qualified pensions actuary looking for a unique career challenge? Then this is a fantastic opportunity to join a major consultancy where you will be involved in a range of settlement transactions across the pension risk transfer market. In this diverse role, you will cover buy-ins, buy-outs, wind-ups, longevity swaps, and consolidation/capital solutions while taking responsibility for the running of transactions. With a track record of delivery on settlement transactions, the successful candidate will possess industry experience coupled with sound technical capability.
The world of Life and Health reinsurance needs to keep pace with rapid changes in multiple spheres including legislation, risk management, medicine, automation, data analytics (including artificial intelligence), and the global economy. Are you eager to help us ensure that our control processes are legally compliant and improve continuously? Do you have an eye for detail and tenacity in querying the evidence that you see, with a view to identifying better ways to protect our business? If yes, do not hesitate and apply! About the Role This position would suit a person who is looking to apply their extensive knowledge of Life and Health claims risk management to develop compliant processes that meet the real needs of our global claims community at Swiss Re. Activities include engaging courteously and assertively with stakeholders at various levels throughout the organisation, and with external scrutineers of our processes and guidelines. You'll also help us by participating in audits of claims processing including system use to ensure compliance with internal standards and external regulations while supporting the needs of the business. You'll grow and maintain a network of colleagues in different functions to address process questions accounting for existing and emerging risks. You'll provide training to reinforce the understanding of our group standards and practices and internal claims guidelines. You'll partner with our colleagues to detect, assess and manage risks that clients may encounter and our own lessons learned. You will often work collaboratively, while being able to make decisions independently and at speed, taking full accountability of those decisions. Developing our people is a priority at Swiss Re. This means there is scope to expand your reach to support claims automation, client learning and development, and Swiss Re's thought leadership strategies. This is on an "as needs" basis and considered an extension of your primary consultative role. About the Team Working in the Life and Health Global Underwriting and Claims team means that we deliver market leading insights to help our local teams and clients excel in managing current and future claims and underwriting risks. The team consists of medical doctors, researchers, and underwriting and claims experts located worldwide. We collaborate extensively with colleagues in multiple other disciplines and teams around the globe to ensure that Swiss Re can continue to deliver value-adding services to our clients for the benefit of their customers. We have a broad geographical footprint, support and encourage each other and most of all have fun as we support and advance Swiss Re's global claims and underwriting strategy. About You You bring extensive experience mostly in L&H Claims assessment and management across a range of L&H products, with in-depth knowledge of contracts, law, global and market dynamics impacting L&H Claims risks, and human behaviours as they relate to L&H Claims. You are a confident communicator with excellent oral & written English & presentation skills. You may have presented at industry forums or written peer-reviewed articles on L&H Claims-related topics for public use. You are comfortable working in a team and independently, with experience in managing and prioritising multiple tasks. You have experience of L&H Claims quality assurance or audit sampling. You can communicate outcomes professionally and courteously to stakeholders at all levels in an organisation and across the globe. You pay attention to detail and are curious in questioning and challenging evidence. You are adept at identifying real needs and are tenacious in identifying pragmatic, practical solutions for addressing them in ways that add value. Nice To Have: Experience in L&H Underwriting. Experience in designing and developing training materials accessible to people with a diverse range of learning styles. At least a Bachelor level degree from a tertiary institution of higher education. We are looking forward to your application! We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder. About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
May 15, 2025
Full time
The world of Life and Health reinsurance needs to keep pace with rapid changes in multiple spheres including legislation, risk management, medicine, automation, data analytics (including artificial intelligence), and the global economy. Are you eager to help us ensure that our control processes are legally compliant and improve continuously? Do you have an eye for detail and tenacity in querying the evidence that you see, with a view to identifying better ways to protect our business? If yes, do not hesitate and apply! About the Role This position would suit a person who is looking to apply their extensive knowledge of Life and Health claims risk management to develop compliant processes that meet the real needs of our global claims community at Swiss Re. Activities include engaging courteously and assertively with stakeholders at various levels throughout the organisation, and with external scrutineers of our processes and guidelines. You'll also help us by participating in audits of claims processing including system use to ensure compliance with internal standards and external regulations while supporting the needs of the business. You'll grow and maintain a network of colleagues in different functions to address process questions accounting for existing and emerging risks. You'll provide training to reinforce the understanding of our group standards and practices and internal claims guidelines. You'll partner with our colleagues to detect, assess and manage risks that clients may encounter and our own lessons learned. You will often work collaboratively, while being able to make decisions independently and at speed, taking full accountability of those decisions. Developing our people is a priority at Swiss Re. This means there is scope to expand your reach to support claims automation, client learning and development, and Swiss Re's thought leadership strategies. This is on an "as needs" basis and considered an extension of your primary consultative role. About the Team Working in the Life and Health Global Underwriting and Claims team means that we deliver market leading insights to help our local teams and clients excel in managing current and future claims and underwriting risks. The team consists of medical doctors, researchers, and underwriting and claims experts located worldwide. We collaborate extensively with colleagues in multiple other disciplines and teams around the globe to ensure that Swiss Re can continue to deliver value-adding services to our clients for the benefit of their customers. We have a broad geographical footprint, support and encourage each other and most of all have fun as we support and advance Swiss Re's global claims and underwriting strategy. About You You bring extensive experience mostly in L&H Claims assessment and management across a range of L&H products, with in-depth knowledge of contracts, law, global and market dynamics impacting L&H Claims risks, and human behaviours as they relate to L&H Claims. You are a confident communicator with excellent oral & written English & presentation skills. You may have presented at industry forums or written peer-reviewed articles on L&H Claims-related topics for public use. You are comfortable working in a team and independently, with experience in managing and prioritising multiple tasks. You have experience of L&H Claims quality assurance or audit sampling. You can communicate outcomes professionally and courteously to stakeholders at all levels in an organisation and across the globe. You pay attention to detail and are curious in questioning and challenging evidence. You are adept at identifying real needs and are tenacious in identifying pragmatic, practical solutions for addressing them in ways that add value. Nice To Have: Experience in L&H Underwriting. Experience in designing and developing training materials accessible to people with a diverse range of learning styles. At least a Bachelor level degree from a tertiary institution of higher education. We are looking forward to your application! We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder. About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
The Plan Group Ltd is a family owned, independent insurance intermediary delivering high-quality cover from market-leading insurers in niche commercial and personal lines insurance. We are listed in the UK's top 50 brokers, employ around 100 staff and write in excess of £30m Gross Written Premium. The business is built on long-term staff, customer and insurer relations. We pride ourselves on product and IT innovations to help drive growth. Do you love bikes and enjoy helping people? Want to work in a friendly, fast-paced environment where your attention to detail and empathy can make a real difference? This role involves assisting in the daily running of the claims department, with a hands-on role stripping and building customers' bikes. What we're looking for: We're looking for an enthusiastic Junior Claims Advisor to join our close-knit claims team. This is more than just a desk job-you'll have a hands-on role helping strip and process bikes as part of the claims process, while also supporting clients through what can be a stressful time. We will consider full and part-time applications. We're not just after experience-we're after personality. Someone who: Has a genuine passion for bikes and enjoys working with them Loves talking to people, solving problems, and making a difference Is organised, proactive, and calm under pressure Has strong communication and computer skills, especially MS Office Brings a positive attitude, empathy, and pride in their work What you will be doing: You'll play a key role in helping our customers get back on the saddle after a claim. This includes: Providing friendly, professional support via phone, email, and online portal during the claims journey Maintaining accurate customer records and managing internal systems Handling sales orders, shipments, salvage sales, and third-party recoveries Spotting and escalating potential fraud cases Keeping everything running smoothly and efficiently with a focus on customer satisfaction Be part of a growing team that's passionate about what we do Work in a supportive environment where your ideas matter Gain hands-on experience in a unique mix of customer service and practical bike work Opportunities for fully funded training Opportunities to grow with the business and develop your skills Cycle friendly office with Serviced showers Discount bike servicing and workshop access Discount bikes, parts and clothing All our staff benefit from the opportunity of real career progression and outstanding training and mentoring through our in-house dedicated team. We believe in the success that comes from people working together. That's why we search for individuals who are real team players, enjoy being part of a group and know that they will have the opportunity to make their mark. If you like the sound of joining our highly supportive and sociable team, please get in touch today! Skills for the job Effective Communication Organisational Skills Passion for Cycling Professionalism Qualifications 3 x Salary Life Assurance Cycle to Work Scheme Employee Assistance Programme Pension Eye Tests Dental Check Up's Season Ticket Loans Enhanced Maternity / Paternity (After 2 years service)
May 15, 2025
Full time
The Plan Group Ltd is a family owned, independent insurance intermediary delivering high-quality cover from market-leading insurers in niche commercial and personal lines insurance. We are listed in the UK's top 50 brokers, employ around 100 staff and write in excess of £30m Gross Written Premium. The business is built on long-term staff, customer and insurer relations. We pride ourselves on product and IT innovations to help drive growth. Do you love bikes and enjoy helping people? Want to work in a friendly, fast-paced environment where your attention to detail and empathy can make a real difference? This role involves assisting in the daily running of the claims department, with a hands-on role stripping and building customers' bikes. What we're looking for: We're looking for an enthusiastic Junior Claims Advisor to join our close-knit claims team. This is more than just a desk job-you'll have a hands-on role helping strip and process bikes as part of the claims process, while also supporting clients through what can be a stressful time. We will consider full and part-time applications. We're not just after experience-we're after personality. Someone who: Has a genuine passion for bikes and enjoys working with them Loves talking to people, solving problems, and making a difference Is organised, proactive, and calm under pressure Has strong communication and computer skills, especially MS Office Brings a positive attitude, empathy, and pride in their work What you will be doing: You'll play a key role in helping our customers get back on the saddle after a claim. This includes: Providing friendly, professional support via phone, email, and online portal during the claims journey Maintaining accurate customer records and managing internal systems Handling sales orders, shipments, salvage sales, and third-party recoveries Spotting and escalating potential fraud cases Keeping everything running smoothly and efficiently with a focus on customer satisfaction Be part of a growing team that's passionate about what we do Work in a supportive environment where your ideas matter Gain hands-on experience in a unique mix of customer service and practical bike work Opportunities for fully funded training Opportunities to grow with the business and develop your skills Cycle friendly office with Serviced showers Discount bike servicing and workshop access Discount bikes, parts and clothing All our staff benefit from the opportunity of real career progression and outstanding training and mentoring through our in-house dedicated team. We believe in the success that comes from people working together. That's why we search for individuals who are real team players, enjoy being part of a group and know that they will have the opportunity to make their mark. If you like the sound of joining our highly supportive and sociable team, please get in touch today! Skills for the job Effective Communication Organisational Skills Passion for Cycling Professionalism Qualifications 3 x Salary Life Assurance Cycle to Work Scheme Employee Assistance Programme Pension Eye Tests Dental Check Up's Season Ticket Loans Enhanced Maternity / Paternity (After 2 years service)
The Plan Group Ltd is a family-owned, independent insurance intermediary delivering high-quality cover from market-leading insurers in niche commercial and personal lines insurance. We are listed among the UK's top 50 brokers, employ around 100 staff, and generate over £30m in Gross Written Premium. Our business is built on long-term relationships with staff, customers, and insurers. We pride ourselves on product and IT innovations that drive growth. Are you a bike mechanic who's great with people? Would you like to combine your hands-on skills with a role where you can make a real impact for customers every day? If you're passionate about bikes, thrive in a fast-paced environment, and enjoy helping others, this could be your perfect role. What we're looking for: We're seeking a Cytech-qualified Claims Advisor to join our friendly, growing team. This role involves more than just office work-you'll be inspecting and rebuilding bikes as part of the claims process, while also guiding customers through what can be a challenging time with empathy and care. We consider both full-time and part-time applications. Ideal candidate qualities include: Genuine love of bikes and workshop experience (Cytech qualifications required) Strong communication skills-whether speaking to fellow cyclists or someone experiencing their first crash A calm, proactive attitude under pressure Solid admin and computer skills, including MS Office Empathy, initiative, and pride in your work What you will be doing: You will be the expert for bike-related claims, helping people get back on two wheels smoothly and quickly. Your daily tasks include: Communicating with customers via phone, email, and our online portal to guide them through their claim Performing in-house servicing and inspections, especially carbon frame assessments Providing bike maintenance services at select events each year Managing internal systems, customer records, and claims data Overseeing sales orders, shipments, salvage sales, and recoveries Monitoring for potential fraud and flagging issues when necessary Ensuring excellent customer experiences from start to finish Contributing to a growing, passionate team Working in a supportive environment where your ideas are valued Gaining hands-on experience in a unique mix of customer service and practical bike work Opportunities for fully funded training and skill development Cycle-friendly office amenities, including serviced showers Discounted bike servicing, workshop access, bikes, parts, and clothing Benefits include: Real career progression, outstanding training, and mentoring from our dedicated in-house team. We value teamwork and look for individuals who enjoy being part of a group and making their mark. If you're interested in joining our supportive and sociable team, please get in touch today! Skills for the job: Effective communication Organisational skills Passion for cycling Professionalism Qualifications: Cytech qualification is required. Additional benefits include: 3x Salary Life Assurance Cycle to Work Scheme Employee Assistance Programme Pension Eye Tests Dental Check-ups Season Ticket Loans Enhanced Maternity/Paternity (after 2 years of service)
May 15, 2025
Full time
The Plan Group Ltd is a family-owned, independent insurance intermediary delivering high-quality cover from market-leading insurers in niche commercial and personal lines insurance. We are listed among the UK's top 50 brokers, employ around 100 staff, and generate over £30m in Gross Written Premium. Our business is built on long-term relationships with staff, customers, and insurers. We pride ourselves on product and IT innovations that drive growth. Are you a bike mechanic who's great with people? Would you like to combine your hands-on skills with a role where you can make a real impact for customers every day? If you're passionate about bikes, thrive in a fast-paced environment, and enjoy helping others, this could be your perfect role. What we're looking for: We're seeking a Cytech-qualified Claims Advisor to join our friendly, growing team. This role involves more than just office work-you'll be inspecting and rebuilding bikes as part of the claims process, while also guiding customers through what can be a challenging time with empathy and care. We consider both full-time and part-time applications. Ideal candidate qualities include: Genuine love of bikes and workshop experience (Cytech qualifications required) Strong communication skills-whether speaking to fellow cyclists or someone experiencing their first crash A calm, proactive attitude under pressure Solid admin and computer skills, including MS Office Empathy, initiative, and pride in your work What you will be doing: You will be the expert for bike-related claims, helping people get back on two wheels smoothly and quickly. Your daily tasks include: Communicating with customers via phone, email, and our online portal to guide them through their claim Performing in-house servicing and inspections, especially carbon frame assessments Providing bike maintenance services at select events each year Managing internal systems, customer records, and claims data Overseeing sales orders, shipments, salvage sales, and recoveries Monitoring for potential fraud and flagging issues when necessary Ensuring excellent customer experiences from start to finish Contributing to a growing, passionate team Working in a supportive environment where your ideas are valued Gaining hands-on experience in a unique mix of customer service and practical bike work Opportunities for fully funded training and skill development Cycle-friendly office amenities, including serviced showers Discounted bike servicing, workshop access, bikes, parts, and clothing Benefits include: Real career progression, outstanding training, and mentoring from our dedicated in-house team. We value teamwork and look for individuals who enjoy being part of a group and making their mark. If you're interested in joining our supportive and sociable team, please get in touch today! Skills for the job: Effective communication Organisational skills Passion for cycling Professionalism Qualifications: Cytech qualification is required. Additional benefits include: 3x Salary Life Assurance Cycle to Work Scheme Employee Assistance Programme Pension Eye Tests Dental Check-ups Season Ticket Loans Enhanced Maternity/Paternity (after 2 years of service)
Our Data Team is looking for an enthusiastic Pensions Implementation Consultant to join their home-based team. So, if you have a flair for analysis and problem solving, possess great pensions knowledge or love manipulating data sets, why not develop your skills by providing a top service to clients by working in project delivery? Job Description The Data Team sit within our Implementation Department whose responsibility it is to implement first class pension administration solutions for our new and existing clients. Our span of projects can range from large blue chip strategic transformational deliveries through to small bespoke client solutions. Working closely with other stakeholders our activities and skills are wide and varied. We provide a key role in implementation projects by using a variety of tools and techniques to migrate data to our HartLink system from other administration and payroll platforms, transforming the data to optimise operational efficiency. What you'll be doing: Liaise with clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s) Own and be responsible for performing ad-hoc or unusual Implementation data processes Support and develop junior team members, and manage junior resource for specific tasks Gather and interpret client requirements and processes, translate these into online solutions Undertake system demonstrations to existing clients Identify, collate and document scheme/product information Support the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments Undertake system configuration and data analysis Feed into project management activities including risk and issue identification and mitigation What we're looking for: Knowledge of pension schemes and can explain the difference between DB, DC, CARE and Annuities and how they are administered Advanced Microsoft Excel skills Experience of data migration including analysis of data requirements, data analysis, data mapping (from and to pension systems) and configuration Evidence of involvement in client-focused project delivery Other desirable skills we look for: Knowledge of programming languages, such as SQL and Python About Capita Pensions Solutions: At Capita Pension Solutions (CPS), we create and implement resilient and responsible pension strategies to help your organisation and your people look forward to a more secure financial future. From pensions administration and consultancy to the latest technology and engagement techniques, we help ensure sustainable investments which support your success. Join us and discover better ways to engage with and value today's employees. What can we offer you? In this role, you would have the opportunity to add real value from the outset and drive the direction of the team while working on a host of high-profile pension projects that will help you learn and evolve new and existing skills. We also believe in offering flexible working solutions that suit your needs, whether that's from home, from your nearest Capita office. Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more! What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you. Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society.
May 15, 2025
Full time
Our Data Team is looking for an enthusiastic Pensions Implementation Consultant to join their home-based team. So, if you have a flair for analysis and problem solving, possess great pensions knowledge or love manipulating data sets, why not develop your skills by providing a top service to clients by working in project delivery? Job Description The Data Team sit within our Implementation Department whose responsibility it is to implement first class pension administration solutions for our new and existing clients. Our span of projects can range from large blue chip strategic transformational deliveries through to small bespoke client solutions. Working closely with other stakeholders our activities and skills are wide and varied. We provide a key role in implementation projects by using a variety of tools and techniques to migrate data to our HartLink system from other administration and payroll platforms, transforming the data to optimise operational efficiency. What you'll be doing: Liaise with clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s) Own and be responsible for performing ad-hoc or unusual Implementation data processes Support and develop junior team members, and manage junior resource for specific tasks Gather and interpret client requirements and processes, translate these into online solutions Undertake system demonstrations to existing clients Identify, collate and document scheme/product information Support the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments Undertake system configuration and data analysis Feed into project management activities including risk and issue identification and mitigation What we're looking for: Knowledge of pension schemes and can explain the difference between DB, DC, CARE and Annuities and how they are administered Advanced Microsoft Excel skills Experience of data migration including analysis of data requirements, data analysis, data mapping (from and to pension systems) and configuration Evidence of involvement in client-focused project delivery Other desirable skills we look for: Knowledge of programming languages, such as SQL and Python About Capita Pensions Solutions: At Capita Pension Solutions (CPS), we create and implement resilient and responsible pension strategies to help your organisation and your people look forward to a more secure financial future. From pensions administration and consultancy to the latest technology and engagement techniques, we help ensure sustainable investments which support your success. Join us and discover better ways to engage with and value today's employees. What can we offer you? In this role, you would have the opportunity to add real value from the outset and drive the direction of the team while working on a host of high-profile pension projects that will help you learn and evolve new and existing skills. We also believe in offering flexible working solutions that suit your needs, whether that's from home, from your nearest Capita office. Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more! What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you. Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society.
Support the delivery of the UK Underwriting and Claims strategy through marketing and delivery of Underwriting services to UK & Life and Health clients. Location: London Category: Research & Development Type: Permanent Key Duties (Including but not limited to): Responsible for developing and maintaining the UK Underwriting philosophy, ensuring the interests of the UK market when prioritising and coordinating revisions to their philosophy. Support Business Development in the completion of tender responses by providing the Underwriting input for a compelling tender pitch. Act as the UK subject matter expert for conducting research for the Company's Underwriting manual. Experience working with a reinsurer. Extensive knowledge of the UK market (Life and living benefits). Previous involvement in product development projects or other cross-department projects.
May 15, 2025
Full time
Support the delivery of the UK Underwriting and Claims strategy through marketing and delivery of Underwriting services to UK & Life and Health clients. Location: London Category: Research & Development Type: Permanent Key Duties (Including but not limited to): Responsible for developing and maintaining the UK Underwriting philosophy, ensuring the interests of the UK market when prioritising and coordinating revisions to their philosophy. Support Business Development in the completion of tender responses by providing the Underwriting input for a compelling tender pitch. Act as the UK subject matter expert for conducting research for the Company's Underwriting manual. Experience working with a reinsurer. Extensive knowledge of the UK market (Life and living benefits). Previous involvement in product development projects or other cross-department projects.
About Us We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions administration or pensions project management. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the support to the client lead and will assist with the management and delivery of services to the client through our client teams. To make an impact in this role, you will be self-motivated and eager to improve member outcomes. You will have an ability to absorb information and learn. This will be balanced with the ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include agenda setting and minute writing to project and advisor management. You will have project management and organisation skills as well the ability to and manage relationships. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria Responsibilities Core responsibilities include: Act as a support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Assistance with the project management of a portfolio of pension schemes and specific projects being undertaken. Maintain services in line with the client contract and internal quality standards Assist on issue resolution. Assist with the delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Monitor compliance with the scheme business plan and assist with addressing any diversion from the plan Assist with client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check supplier bills and assist with payments Business growth responsibilities include: Begin to write blogs and articles as marketing collateral Assist with the delivery of client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Willingness to absorb information and learn Drive to deliver service excellence Basic understanding of pension management and the work carried out by Dalriada Willingness to develop technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Budget management skills Ability to progress with multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Ability to prioritise and work to client deadlines Use of computerised systems e.g. Microsoft Office products; in particular Excel Word and PowerPoint; and the ability to learn and utilise bespoke systems and Desirable Criteria Attainment of the Pensions Regulators Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Experience of new business activity including new business pitches, networking and attending industry events. Circumstances Location: Flexible within commutable distance of one of our established offices and able to travel to our other offices across the UK when required. Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the People & Culture team. Due to the changing nature of our business, the role profile will inevitably change. We therefore recognise that from time to time, you will be required to undertake other activities of a similar nature that fall within your capabilities, as directed by the board.
May 15, 2025
Full time
About Us We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions administration or pensions project management. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the support to the client lead and will assist with the management and delivery of services to the client through our client teams. To make an impact in this role, you will be self-motivated and eager to improve member outcomes. You will have an ability to absorb information and learn. This will be balanced with the ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include agenda setting and minute writing to project and advisor management. You will have project management and organisation skills as well the ability to and manage relationships. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria Responsibilities Core responsibilities include: Act as a support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Assistance with the project management of a portfolio of pension schemes and specific projects being undertaken. Maintain services in line with the client contract and internal quality standards Assist on issue resolution. Assist with the delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Monitor compliance with the scheme business plan and assist with addressing any diversion from the plan Assist with client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check supplier bills and assist with payments Business growth responsibilities include: Begin to write blogs and articles as marketing collateral Assist with the delivery of client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Willingness to absorb information and learn Drive to deliver service excellence Basic understanding of pension management and the work carried out by Dalriada Willingness to develop technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Budget management skills Ability to progress with multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Ability to prioritise and work to client deadlines Use of computerised systems e.g. Microsoft Office products; in particular Excel Word and PowerPoint; and the ability to learn and utilise bespoke systems and Desirable Criteria Attainment of the Pensions Regulators Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Experience of new business activity including new business pitches, networking and attending industry events. Circumstances Location: Flexible within commutable distance of one of our established offices and able to travel to our other offices across the UK when required. Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the People & Culture team. Due to the changing nature of our business, the role profile will inevitably change. We therefore recognise that from time to time, you will be required to undertake other activities of a similar nature that fall within your capabilities, as directed by the board.
About Us We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions administration or pensions project management. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the support to the client lead and will assist with the management and delivery of services to the client through our client teams. To make an impact in this role, you will be self-motivated and eager to improve member outcomes. You will have an ability to absorb information and learn. This will be balanced with the ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include agenda setting and minute writing to project and advisor management. You will have project management and organisation skills as well the ability to and manage relationships. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria Responsibilities Core responsibilities include: Act as a support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Assistance with the project management of a portfolio of pension schemes and specific projects being undertaken. Maintain services in line with the client contract and internal quality standards Assist on issue resolution. Assist with the delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Monitor compliance with the scheme business plan and assist with addressing any diversion from the plan Assist with client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check supplier bills and assist with payments Business growth responsibilities include: Begin to write blogs and articles as marketing collateral Assist with the delivery of client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Willingness to absorb information and learn Drive to deliver service excellence Basic understanding of pension management and the work carried out by Dalriada Willingness to develop technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Budget management skills Ability to progress with multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Ability to prioritise and work to client deadlines Use of computerised systems e.g. Microsoft Office products; in particular Excel Word and PowerPoint; and the ability to learn and utilise bespoke systems and Desirable Criteria Attainment of the Pensions Regulators Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Experience of new business activity including new business pitches, networking and attending industry events. Circumstances Location: Flexible within commutable distance of one of our established offices and able to travel to our other offices across the UK when required. Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the People & Culture team. Due to the changing nature of our business, the role profile will inevitably change. We therefore recognise that from time to time, you will be required to undertake other activities of a similar nature that fall within your capabilities, as directed by the board.
May 15, 2025
Full time
About Us We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions administration or pensions project management. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the support to the client lead and will assist with the management and delivery of services to the client through our client teams. To make an impact in this role, you will be self-motivated and eager to improve member outcomes. You will have an ability to absorb information and learn. This will be balanced with the ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include agenda setting and minute writing to project and advisor management. You will have project management and organisation skills as well the ability to and manage relationships. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria Responsibilities Core responsibilities include: Act as a support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Assistance with the project management of a portfolio of pension schemes and specific projects being undertaken. Maintain services in line with the client contract and internal quality standards Assist on issue resolution. Assist with the delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Monitor compliance with the scheme business plan and assist with addressing any diversion from the plan Assist with client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check supplier bills and assist with payments Business growth responsibilities include: Begin to write blogs and articles as marketing collateral Assist with the delivery of client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Willingness to absorb information and learn Drive to deliver service excellence Basic understanding of pension management and the work carried out by Dalriada Willingness to develop technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Budget management skills Ability to progress with multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Ability to prioritise and work to client deadlines Use of computerised systems e.g. Microsoft Office products; in particular Excel Word and PowerPoint; and the ability to learn and utilise bespoke systems and Desirable Criteria Attainment of the Pensions Regulators Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Experience of new business activity including new business pitches, networking and attending industry events. Circumstances Location: Flexible within commutable distance of one of our established offices and able to travel to our other offices across the UK when required. Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the People & Culture team. Due to the changing nature of our business, the role profile will inevitably change. We therefore recognise that from time to time, you will be required to undertake other activities of a similar nature that fall within your capabilities, as directed by the board.
About Us We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions administration or pensions project management. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the support to the client lead and will assist with the management and delivery of services to the client through our client teams. To make an impact in this role, you will be self-motivated and eager to improve member outcomes. You will have an ability to absorb information and learn. This will be balanced with the ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include agenda setting and minute writing to project and advisor management. You will have project management and organisation skills as well the ability to and manage relationships. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria Responsibilities Core responsibilities include: Act as a support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Assistance with the project management of a portfolio of pension schemes and specific projects being undertaken. Maintain services in line with the client contract and internal quality standards Assist on issue resolution. Assist with the delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Monitor compliance with the scheme business plan and assist with addressing any diversion from the plan Assist with client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check supplier bills and assist with payments Business growth responsibilities include: Begin to write blogs and articles as marketing collateral Assist with the delivery of client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Willingness to absorb information and learn Drive to deliver service excellence Basic understanding of pension management and the work carried out by Dalriada Willingness to develop technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Budget management skills Ability to progress with multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Ability to prioritise and work to client deadlines Use of computerised systems e.g. Microsoft Office products; in particular Excel Word and PowerPoint; and the ability to learn and utilise bespoke systems and Desirable Criteria Attainment of the Pensions Regulators Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Experience of new business activity including new business pitches, networking and attending industry events. Circumstances Location: Flexible within commutable distance of one of our established offices and able to travel to our other offices across the UK when required. Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the People & Culture team. Due to the changing nature of our business, the role profile will inevitably change. We therefore recognise that from time to time, you will be required to undertake other activities of a similar nature that fall within your capabilities, as directed by the board.
May 15, 2025
Full time
About Us We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions administration or pensions project management. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the support to the client lead and will assist with the management and delivery of services to the client through our client teams. To make an impact in this role, you will be self-motivated and eager to improve member outcomes. You will have an ability to absorb information and learn. This will be balanced with the ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include agenda setting and minute writing to project and advisor management. You will have project management and organisation skills as well the ability to and manage relationships. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria Responsibilities Core responsibilities include: Act as a support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Assistance with the project management of a portfolio of pension schemes and specific projects being undertaken. Maintain services in line with the client contract and internal quality standards Assist on issue resolution. Assist with the delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Monitor compliance with the scheme business plan and assist with addressing any diversion from the plan Assist with client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check supplier bills and assist with payments Business growth responsibilities include: Begin to write blogs and articles as marketing collateral Assist with the delivery of client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Willingness to absorb information and learn Drive to deliver service excellence Basic understanding of pension management and the work carried out by Dalriada Willingness to develop technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Budget management skills Ability to progress with multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Ability to prioritise and work to client deadlines Use of computerised systems e.g. Microsoft Office products; in particular Excel Word and PowerPoint; and the ability to learn and utilise bespoke systems and Desirable Criteria Attainment of the Pensions Regulators Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Experience of new business activity including new business pitches, networking and attending industry events. Circumstances Location: Flexible within commutable distance of one of our established offices and able to travel to our other offices across the UK when required. Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the People & Culture team. Due to the changing nature of our business, the role profile will inevitably change. We therefore recognise that from time to time, you will be required to undertake other activities of a similar nature that fall within your capabilities, as directed by the board.
Keep updated on the latest jobs in the market Gain a basic and foundational understanding of the procurement and finance roles in a SME. An overview of the current processes in place and an opportunity to put them into practice, via the use of Payhawk Purchase Orders and the Purchase Authorisation form. Shadow during strategic meetings with internal and external stakeholders and vendors. Support with the RFI/ RFP process. Assist with supplier research. Help with contract management and reviewing of supplier performance. Identify cost-saving opportunities. Within the finance area, support in the clearing of Mailbox and mail traffic management. Assisting with bank reconciliation posting. Paying expenses using Payhawk - access to Payhawk/Netsuite software. Dealing with the finance post received. The intern will deliver a final project that has the potential to contribute to the future direction of the department. This project will showcase what they have learned throughout the internship and highlight areas they have identified for their own personal development. Role Requirements Currently studying towards or holding a degree in Business, Procurement, or Finance, with a strong interest in cost savings and value-driven spending. An understanding of the procurement function. Proactive and eager to learn. Organised and detail-oriented. Curious about business operations. Strong business acumen. Skills and Abilities Computer knowledge, including experience using Microsoft programmes. Capable of building relationships. Ability to multitask, take care of conflicting priorities and work well under pressure. Analytical skills. Willingness to take on additional duties and work. Well organised with good attention to detail. Team player with the ability to work on own initiative. Management Duties No We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless. We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process. FCA Conduct Rules Under the Senior Managers and Certification Regime the FCA and Aventum expects that: You must act with integrity. You must act with due skill, care and diligence. You must be open and cooperative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. You must act to deliver good outcomes for retail customers. Are you looking to kickstart your career in business transformation and change management with a company that values innovation and outstanding performance? At Enstar, we are committed to delivering world-class services and solutions. This summer internship in our London office could be the perfect opportunity to launch your career! Our team is dedicated to driving impactful change and delivering value across the organization. Join us Why you should join us At Enstar, we foster an inclusive and diverse workplace where every employee is respected and given equal opportunities to thrive. Our culture is built on collaboration, inclusivity, and continuous development. We strongly promote: Fair treatment and respect for all employees Inclusivity and diversity Equal opportunities for professional growth and advancement The Diversity and Inclusion Committee coordinates various activities, celebrations, and learning opportunities, positioning us as industry DE&I leaders. About the Programme Our 10-week summer internship programme is designed to offer you a structured and meaningful professional development experience. This is an opportunity to immerse yourself in the world of business transformation and change management, gain hands-on experience, and define your future with us. We are offering internships in IT and Business Change. IT As an IT intern, you will collaborate with different teams to learn about the roles and responsibilities within our IT department. You will explore how IT supports business operations through various functions such as IT Service Desk, IT Service Operations, IT Performance Management, IT Architecture, IT Risk and Compliance, and IT Security. This internship will give you a comprehensive understanding of IT as a business function. Business Change As a Business Change intern, you will work in a dynamic team passionate about driving change and delivering results. The Change team is a business-facing function that collaborates with multiple departments, including Risk, Claims, Finance, Investments, IT, and Mergers & Acquisitions. Your role will focus on finding solutions to challenges that align with Enstar's strategic goals and objectives. The Change team delivers: Operational efficiencies - Implementing automation and machine learning to streamline processes, such as extracting data from email PDFs for use in business systems. Process change - Deploying automation tools to accelerate financial close processes and enhance efficiency. Technology change - Managing system migrations and technology implementations to support business acquisitions and strategic initiatives. You'll gain exposure to the entire project lifecycle - from pipeline development, initiation, planning, and design through to execution, closure, and benefits realization. Working alongside Project Managers, Business Analysts, and key stakeholders, you'll play an essential role in supporting the delivery of strategic and tactical change initiatives. with Enstar At Enstar, we believe diversity of thought and inclusion drive our success. We encourage applications from candidates of all backgrounds and degree subject areas. Even if your experience does not directly align with financial services or business transformation, we encourage you to apply if you are: Curious A great teammate An innovative problem solver Eager to grow and develop Eligibility You must be eligible to work in the UK for the entire duration of the programme and be in your penultimate year of undergraduate study. Responsibilities During the 10-week programme, you will: Participate in a two-day live insurance simulation Undertake a two-week challenge to identify and propose solutions to business/process issues Develop your personal brand through various sessions Engage in virtual workshops on working styles and effective communication This is a full-time paid internship based in our London office with some flexibility for remote work. By the end of the internship, you will have developed valuable skills to propel your future career. Selection process Our selection process is designed to be fair and objective. Step 1 - Apply online Start your application online via our website. Step 2 - Online Test and Video Interview Complete an online test and video interview assessing your situational judgement and problem-solving skills. Participate in individual and group tasks and learn more about Enstar. Join us and kickstart your career today! Apply now In our free Claims Adjuster simulation, you will step into the shoes of a claims professional in the London specialty insurance market and learn all about the role and what it entails. This Free online course will deepen your knowledge and understanding of claims to enhance your applications and boost your CV. Why not give it a go! Jobs Archive Take a look back through past job role listings to see what type of roles have been advertised in the past. In most situations, a CV is the first contact you have with a prospective employer and it is your chance to make a good first impression. Have questions? We have lots of answers! Check out our carefully curated FAQ section, designed to help provide you with the right information. Sign up with your email address to receive the latest jobs. Title First name Last name Email address Subscribe me to The legal Stuff The legal Stuff By submitting this form you agree to our storage and use of your data as outlined in our Privacy Policy .
May 15, 2025
Full time
Keep updated on the latest jobs in the market Gain a basic and foundational understanding of the procurement and finance roles in a SME. An overview of the current processes in place and an opportunity to put them into practice, via the use of Payhawk Purchase Orders and the Purchase Authorisation form. Shadow during strategic meetings with internal and external stakeholders and vendors. Support with the RFI/ RFP process. Assist with supplier research. Help with contract management and reviewing of supplier performance. Identify cost-saving opportunities. Within the finance area, support in the clearing of Mailbox and mail traffic management. Assisting with bank reconciliation posting. Paying expenses using Payhawk - access to Payhawk/Netsuite software. Dealing with the finance post received. The intern will deliver a final project that has the potential to contribute to the future direction of the department. This project will showcase what they have learned throughout the internship and highlight areas they have identified for their own personal development. Role Requirements Currently studying towards or holding a degree in Business, Procurement, or Finance, with a strong interest in cost savings and value-driven spending. An understanding of the procurement function. Proactive and eager to learn. Organised and detail-oriented. Curious about business operations. Strong business acumen. Skills and Abilities Computer knowledge, including experience using Microsoft programmes. Capable of building relationships. Ability to multitask, take care of conflicting priorities and work well under pressure. Analytical skills. Willingness to take on additional duties and work. Well organised with good attention to detail. Team player with the ability to work on own initiative. Management Duties No We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless. We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process. FCA Conduct Rules Under the Senior Managers and Certification Regime the FCA and Aventum expects that: You must act with integrity. You must act with due skill, care and diligence. You must be open and cooperative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. You must act to deliver good outcomes for retail customers. Are you looking to kickstart your career in business transformation and change management with a company that values innovation and outstanding performance? At Enstar, we are committed to delivering world-class services and solutions. This summer internship in our London office could be the perfect opportunity to launch your career! Our team is dedicated to driving impactful change and delivering value across the organization. Join us Why you should join us At Enstar, we foster an inclusive and diverse workplace where every employee is respected and given equal opportunities to thrive. Our culture is built on collaboration, inclusivity, and continuous development. We strongly promote: Fair treatment and respect for all employees Inclusivity and diversity Equal opportunities for professional growth and advancement The Diversity and Inclusion Committee coordinates various activities, celebrations, and learning opportunities, positioning us as industry DE&I leaders. About the Programme Our 10-week summer internship programme is designed to offer you a structured and meaningful professional development experience. This is an opportunity to immerse yourself in the world of business transformation and change management, gain hands-on experience, and define your future with us. We are offering internships in IT and Business Change. IT As an IT intern, you will collaborate with different teams to learn about the roles and responsibilities within our IT department. You will explore how IT supports business operations through various functions such as IT Service Desk, IT Service Operations, IT Performance Management, IT Architecture, IT Risk and Compliance, and IT Security. This internship will give you a comprehensive understanding of IT as a business function. Business Change As a Business Change intern, you will work in a dynamic team passionate about driving change and delivering results. The Change team is a business-facing function that collaborates with multiple departments, including Risk, Claims, Finance, Investments, IT, and Mergers & Acquisitions. Your role will focus on finding solutions to challenges that align with Enstar's strategic goals and objectives. The Change team delivers: Operational efficiencies - Implementing automation and machine learning to streamline processes, such as extracting data from email PDFs for use in business systems. Process change - Deploying automation tools to accelerate financial close processes and enhance efficiency. Technology change - Managing system migrations and technology implementations to support business acquisitions and strategic initiatives. You'll gain exposure to the entire project lifecycle - from pipeline development, initiation, planning, and design through to execution, closure, and benefits realization. Working alongside Project Managers, Business Analysts, and key stakeholders, you'll play an essential role in supporting the delivery of strategic and tactical change initiatives. with Enstar At Enstar, we believe diversity of thought and inclusion drive our success. We encourage applications from candidates of all backgrounds and degree subject areas. Even if your experience does not directly align with financial services or business transformation, we encourage you to apply if you are: Curious A great teammate An innovative problem solver Eager to grow and develop Eligibility You must be eligible to work in the UK for the entire duration of the programme and be in your penultimate year of undergraduate study. Responsibilities During the 10-week programme, you will: Participate in a two-day live insurance simulation Undertake a two-week challenge to identify and propose solutions to business/process issues Develop your personal brand through various sessions Engage in virtual workshops on working styles and effective communication This is a full-time paid internship based in our London office with some flexibility for remote work. By the end of the internship, you will have developed valuable skills to propel your future career. Selection process Our selection process is designed to be fair and objective. Step 1 - Apply online Start your application online via our website. Step 2 - Online Test and Video Interview Complete an online test and video interview assessing your situational judgement and problem-solving skills. Participate in individual and group tasks and learn more about Enstar. Join us and kickstart your career today! Apply now In our free Claims Adjuster simulation, you will step into the shoes of a claims professional in the London specialty insurance market and learn all about the role and what it entails. This Free online course will deepen your knowledge and understanding of claims to enhance your applications and boost your CV. Why not give it a go! Jobs Archive Take a look back through past job role listings to see what type of roles have been advertised in the past. In most situations, a CV is the first contact you have with a prospective employer and it is your chance to make a good first impression. Have questions? We have lots of answers! 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Country: United Kingdom of Great Britain and Northern Ireland Creation Date: 09-May-2025 Employment Type: Permanent, Full time Ref #: Description & Requirements Role Title: Casualty Claims Manager Department: Claims Team: Casualty Location: London Type: Permanent About the Role: We are seeking a dynamic, knowledgeable, and motivated individual with strong experience in Casualty lines to help consolidate our position as a leading provider of commercial claims solutions and to support our clients by delivering a first-class claims handling service. Our claims ethos is to handle and resolve claims efficiently and fairly, in accordance with our Claims Charter/Code of Conduct and Claims Process Guidelines. The role involves working closely with co-managers, the Head of Casualty Claims, and the Head of Third Party Claims to achieve corporate goals while promoting LSM's core values. It requires strong technical knowledge, a flexible approach, and sound claims handling judgment across all Casualty lines to ensure outstanding customer service. The position will involve co-managing the Casualty Claims team, reporting to the Head of Casualty Claims. About the Department & Team: LSM's Claims department manages claims from initial notification to conclusion, including analysis of notifications, coverage, liability, quantum, reserves, and claims payments. The Casualty Claims team handles claims across UK Casualty, High Excess, and Environmental Impairment Liability. Key Responsibilities: Manage a cross-section of Casualty claims, ensuring appropriate expertise is deployed for investigation and strategy. Co-manage the claims team, providing technical and people management oversight. Follow claims reserving philosophy and standards, observing referral triggers. Ensure claims are triaged and handled in line with the Claims Charter/Code of Conduct and Guidelines. Collaborate with internal and external stakeholders, including underwriters, actuaries, policyholders, brokers, co-insurers, market experts, adjusters, and legal professionals. Manage day-to-day claims activities within the Casualty Business Unit. Contribute to business development, research, and thought leadership to support underwriting and claims strategies. Provide insights on trends and performance to the Head of Casualty Claims. Enhance the Claims team's profile through industry engagement and external events. Ensure compliance with regulatory and internal standards, including system reporting and audits. Manage third-party relationships with delegated claims handling authority. Promote the Claims Charter and deliver excellent client service. Maintain regulatory compliance, including Conduct Rules, Solvency II, Data Protection, and other relevant policies. Skills and Experience: Degree, GCSE A levels, ACII qualification, or working towards it. Extensive experience in the London Market in relevant classes. Advanced knowledge of claims handling, coverage, product lines, and marketplace practices. Knowledge of law and insurance regulations across jurisdictions. Sound decision-making and judgment skills. Effective interaction with brokers and internal teams. Strong communication, organizational, negotiation, and analytical skills. Adaptability to changing environments and tasks. Ability to assess claim complexity based on rules. Relationship-building and monitoring skills. About Liberty Specialty Markets (LSM): Part of Global Risk Solutions and Liberty Mutual Insurance Group, offering global insurance and reinsurance services. Our success relies on our people. We value diversity, inclusion, collaboration, and a supportive culture that promotes work-life balance and career development. For more information, please follow the links below:
May 15, 2025
Full time
Country: United Kingdom of Great Britain and Northern Ireland Creation Date: 09-May-2025 Employment Type: Permanent, Full time Ref #: Description & Requirements Role Title: Casualty Claims Manager Department: Claims Team: Casualty Location: London Type: Permanent About the Role: We are seeking a dynamic, knowledgeable, and motivated individual with strong experience in Casualty lines to help consolidate our position as a leading provider of commercial claims solutions and to support our clients by delivering a first-class claims handling service. Our claims ethos is to handle and resolve claims efficiently and fairly, in accordance with our Claims Charter/Code of Conduct and Claims Process Guidelines. The role involves working closely with co-managers, the Head of Casualty Claims, and the Head of Third Party Claims to achieve corporate goals while promoting LSM's core values. It requires strong technical knowledge, a flexible approach, and sound claims handling judgment across all Casualty lines to ensure outstanding customer service. The position will involve co-managing the Casualty Claims team, reporting to the Head of Casualty Claims. About the Department & Team: LSM's Claims department manages claims from initial notification to conclusion, including analysis of notifications, coverage, liability, quantum, reserves, and claims payments. The Casualty Claims team handles claims across UK Casualty, High Excess, and Environmental Impairment Liability. Key Responsibilities: Manage a cross-section of Casualty claims, ensuring appropriate expertise is deployed for investigation and strategy. Co-manage the claims team, providing technical and people management oversight. Follow claims reserving philosophy and standards, observing referral triggers. Ensure claims are triaged and handled in line with the Claims Charter/Code of Conduct and Guidelines. Collaborate with internal and external stakeholders, including underwriters, actuaries, policyholders, brokers, co-insurers, market experts, adjusters, and legal professionals. Manage day-to-day claims activities within the Casualty Business Unit. Contribute to business development, research, and thought leadership to support underwriting and claims strategies. Provide insights on trends and performance to the Head of Casualty Claims. Enhance the Claims team's profile through industry engagement and external events. Ensure compliance with regulatory and internal standards, including system reporting and audits. Manage third-party relationships with delegated claims handling authority. Promote the Claims Charter and deliver excellent client service. Maintain regulatory compliance, including Conduct Rules, Solvency II, Data Protection, and other relevant policies. Skills and Experience: Degree, GCSE A levels, ACII qualification, or working towards it. Extensive experience in the London Market in relevant classes. Advanced knowledge of claims handling, coverage, product lines, and marketplace practices. Knowledge of law and insurance regulations across jurisdictions. Sound decision-making and judgment skills. Effective interaction with brokers and internal teams. Strong communication, organizational, negotiation, and analytical skills. Adaptability to changing environments and tasks. Ability to assess claim complexity based on rules. Relationship-building and monitoring skills. About Liberty Specialty Markets (LSM): Part of Global Risk Solutions and Liberty Mutual Insurance Group, offering global insurance and reinsurance services. Our success relies on our people. We value diversity, inclusion, collaboration, and a supportive culture that promotes work-life balance and career development. For more information, please follow the links below:
We are looking for an actuary to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Data Science, Applied Math and/or Computer Science. Benefits: This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex mathematics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented Proficient in data science, arithmetic, algebra, geometry, calculus, probability, statistics, and inductive/ deductive reasoning A current, in progress, or completed Masters and/or PhD is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This job is only available to those in the US, UK, Canada, Australia, or New Zealand. Those located outside of these countries will not see work or assessments available on our site at this time. Job Types: Full-time, Part-time Pay: From £32.09 per hour Work Location: Remote
May 15, 2025
Full time
We are looking for an actuary to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Data Science, Applied Math and/or Computer Science. Benefits: This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex mathematics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented Proficient in data science, arithmetic, algebra, geometry, calculus, probability, statistics, and inductive/ deductive reasoning A current, in progress, or completed Masters and/or PhD is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This job is only available to those in the US, UK, Canada, Australia, or New Zealand. Those located outside of these countries will not see work or assessments available on our site at this time. Job Types: Full-time, Part-time Pay: From £32.09 per hour Work Location: Remote
This role has a starting salary of £45,680 per annum based on a 36 hour working week (pay award Pending from April 2025). Are you passionate about delivering exceptional customer experience and leading a dynamic team? Surrey Pension Team is looking for a dedicated Future Benefits Manager to join us! We are excited to be hiring a new Future Benefits Manager to lead one of our Benefits Administration Teams. Surrey Pension Team is based in Dakota, Weybridge and we promote a hybrid approach to working . As a team we split our time between working from home and collaborating together in the office two days per week. Rewards and Benefits: 26 days' holiday rising to 28 days after 2 years' service and 30 days after 5 years' service. Buy up to 10 days of additional annual leave Up to 5 days of carer's leave per year An extensive Employee Assistance Programme supporting health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave About the Role The Surrey Pension Fund is part of the national Local Government Pension Scheme (LGPS). Surrey County Council is responsible for managing the fund and is known as the 'administering authority'. We have over 350 employers participating in the fund including the county council, district and borough councils, universities, colleges, academies, and private companies providing public services. The fund has over 135,000 current, deferred and pensioner members with assets in excess of £6 billion. The Surrey Pension Team have started a new chapter with a refreshed vision and mission and ambitious plans for the future. Our vision is to provide our customers with a better tomorrow. Our mission is to responsibly deliver a first-class customer experience every step of the way. As the Future Benefits Manager you will become a key part of our management team and help us deliver our vision and mission; with responsibility for ensuring early leaver benefits are calculated accurately, in a timely way, and in accordance with all applicable laws and regulations. In this post, you will be the subject matter expert on early leaver benefits for Surrey Pension Team, and work closely with the Immediate Benefits Manager, Technical Manager, and other mangers to deliver an exceptional experience for our all members. This role will line manage a team of professional staff, at a range of grades, and be responsible for their performance, training, and development; modelling the Surrey Pension Team behaviours and values while observing Surrey County Council policies and procedures. You will be the initial point of contact for team queries and support the wider team in delivering the pensions administration service. This is a highly varied and interesting role, and on a day-to-day basis you will be involved in: Monitoring performance against KPIs and managing case volumes Motivating, supporting, and driving the team to meet their goals Assessing available resources and moving staff to prioritise work Delivering casework to agreed service levels Working on special projects Applying your sound knowledge of the LGPS, or relevant pensions experience, to guide administrators in the successful resolution of casework Taking the lead in identifying opportunities and issues in pensions administration and implementing improvements You will put our member experience at the heart of your practice, ensuring a culture of customer focus and continuous improvement is instilled throughout the team. Surrey Pension Team is a friendly and welcoming place where we work hard to meet our mission and vision, and this role is a fantastic opportunity to help us deliver, while working at a high level, an ambitious and member focused LGPS fund. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of the LGPS, or other relevant pensions experience Experience of process improvement Focus on customer service and member experience Ability to manage own and others performance, addressing underperformance and supporting a high performing team Able to deal with multiple stakeholders and competing deadlines As part of your application you will be asked to submit a CV and answer the following questions: Please tell us about, and provide examples of, your experience of the Local Government Pension Scheme, or your other experience of pensions, and tell us how you feel it is relevant to this role? Please describe a time where you have improved a process and how this led to better outcomes for both the customer and your organisation? Please tell us what excellent customer service means to you, and how you would focus on the member experience in this role? Please tell us about a time where you have monitored your own, and others' performance, and how you dealt with underperformance? Please tell us about a situation where you have dealt with multiple demands on your time, from different stakeholders, and how you have used influencing and negotiating skills to reach a consensus? The job advert closes at 23:59 on 01.06.2025 with interviews planned for week commencing the 09.06.2025. This will be a single stage interview, with a short presentation, based on material provided in the job pack. Please prepare a 5-minute presentation, using PowerPoint, on the subject of "Surrey Pension Fund Vision and Mission". In the presentation please cover: How the Surrey Pension Vision and Mission resonates with you How you see yourself contributing to the success of this How will you use it to inspire and motivate your team to deliver the best possible experience for our members
May 14, 2025
Full time
This role has a starting salary of £45,680 per annum based on a 36 hour working week (pay award Pending from April 2025). Are you passionate about delivering exceptional customer experience and leading a dynamic team? Surrey Pension Team is looking for a dedicated Future Benefits Manager to join us! We are excited to be hiring a new Future Benefits Manager to lead one of our Benefits Administration Teams. Surrey Pension Team is based in Dakota, Weybridge and we promote a hybrid approach to working . As a team we split our time between working from home and collaborating together in the office two days per week. Rewards and Benefits: 26 days' holiday rising to 28 days after 2 years' service and 30 days after 5 years' service. Buy up to 10 days of additional annual leave Up to 5 days of carer's leave per year An extensive Employee Assistance Programme supporting health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave About the Role The Surrey Pension Fund is part of the national Local Government Pension Scheme (LGPS). Surrey County Council is responsible for managing the fund and is known as the 'administering authority'. We have over 350 employers participating in the fund including the county council, district and borough councils, universities, colleges, academies, and private companies providing public services. The fund has over 135,000 current, deferred and pensioner members with assets in excess of £6 billion. The Surrey Pension Team have started a new chapter with a refreshed vision and mission and ambitious plans for the future. Our vision is to provide our customers with a better tomorrow. Our mission is to responsibly deliver a first-class customer experience every step of the way. As the Future Benefits Manager you will become a key part of our management team and help us deliver our vision and mission; with responsibility for ensuring early leaver benefits are calculated accurately, in a timely way, and in accordance with all applicable laws and regulations. In this post, you will be the subject matter expert on early leaver benefits for Surrey Pension Team, and work closely with the Immediate Benefits Manager, Technical Manager, and other mangers to deliver an exceptional experience for our all members. This role will line manage a team of professional staff, at a range of grades, and be responsible for their performance, training, and development; modelling the Surrey Pension Team behaviours and values while observing Surrey County Council policies and procedures. You will be the initial point of contact for team queries and support the wider team in delivering the pensions administration service. This is a highly varied and interesting role, and on a day-to-day basis you will be involved in: Monitoring performance against KPIs and managing case volumes Motivating, supporting, and driving the team to meet their goals Assessing available resources and moving staff to prioritise work Delivering casework to agreed service levels Working on special projects Applying your sound knowledge of the LGPS, or relevant pensions experience, to guide administrators in the successful resolution of casework Taking the lead in identifying opportunities and issues in pensions administration and implementing improvements You will put our member experience at the heart of your practice, ensuring a culture of customer focus and continuous improvement is instilled throughout the team. Surrey Pension Team is a friendly and welcoming place where we work hard to meet our mission and vision, and this role is a fantastic opportunity to help us deliver, while working at a high level, an ambitious and member focused LGPS fund. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of the LGPS, or other relevant pensions experience Experience of process improvement Focus on customer service and member experience Ability to manage own and others performance, addressing underperformance and supporting a high performing team Able to deal with multiple stakeholders and competing deadlines As part of your application you will be asked to submit a CV and answer the following questions: Please tell us about, and provide examples of, your experience of the Local Government Pension Scheme, or your other experience of pensions, and tell us how you feel it is relevant to this role? Please describe a time where you have improved a process and how this led to better outcomes for both the customer and your organisation? Please tell us what excellent customer service means to you, and how you would focus on the member experience in this role? Please tell us about a time where you have monitored your own, and others' performance, and how you dealt with underperformance? Please tell us about a situation where you have dealt with multiple demands on your time, from different stakeholders, and how you have used influencing and negotiating skills to reach a consensus? The job advert closes at 23:59 on 01.06.2025 with interviews planned for week commencing the 09.06.2025. This will be a single stage interview, with a short presentation, based on material provided in the job pack. Please prepare a 5-minute presentation, using PowerPoint, on the subject of "Surrey Pension Fund Vision and Mission". In the presentation please cover: How the Surrey Pension Vision and Mission resonates with you How you see yourself contributing to the success of this How will you use it to inspire and motivate your team to deliver the best possible experience for our members
Job Title: Trainee Insurance Underwriter Salary: c.£25,000 depending upon experience + bonus Location: Bishop s Stortford, Herts Term: Permanent, Full Time office based Our client is a highly successful Insurance company based in beautiful offices on the outskirts of Bishop s Stortford. (Please note: this is not a motor insurance or call centre environment.) My client, whose head office is in the City, has a rare opportunity for a trainee Insurance Underwriter to join their busy and friendly team where they will offer full training in this fantastic career. The key attribute that my client is looking for is an outgoing and engaging personality. You will be forging close working relationships with insurance brokers, so you must be confident, hardworking and enthusiastic with some previous office experience and the ability and willingness to learn. This is a really fantastic opportunity for the right candidate to learn a fascinating industry from the ground upwards which could result in great long term career prospects. The role of Trainee Insurance Underwriter - Initially you will be learning and shadowing the managers and directors and once trained you will be: Quoting for new business Issuing documents eg renewal documents and renewal terms Managing queries Liaising with external contacts and businesses Making decisions independently rather than relying solely on systems Working with a variety of different clients, brokers and industries To be considered for the role of Trainee Insurance Underwriter: An outgoing and engaging personality is essential Previous office experience eg admin, customer service etc Strong written and spoken communication skills in the English language Possess good IT skills using Microsoft 365 and the ability to use or learn their in-house system Hardworking Enthusiastic Possess excellent customer service skills Demonstrate excellent organisational skills, pay close attention to detail and work in a logical and thorough manner The package for the role of Trainee Insurance Underwriter £25,000 depending on previous experience + annual bonus Hours: Monday to Friday 9am to 5pm. This is a full-time, office based role and there is no option for hybrid or working from home. Free Parking If you are interested in this role, please apply on-line or call Lucy Fowler for more information. This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.
May 14, 2025
Full time
Job Title: Trainee Insurance Underwriter Salary: c.£25,000 depending upon experience + bonus Location: Bishop s Stortford, Herts Term: Permanent, Full Time office based Our client is a highly successful Insurance company based in beautiful offices on the outskirts of Bishop s Stortford. (Please note: this is not a motor insurance or call centre environment.) My client, whose head office is in the City, has a rare opportunity for a trainee Insurance Underwriter to join their busy and friendly team where they will offer full training in this fantastic career. The key attribute that my client is looking for is an outgoing and engaging personality. You will be forging close working relationships with insurance brokers, so you must be confident, hardworking and enthusiastic with some previous office experience and the ability and willingness to learn. This is a really fantastic opportunity for the right candidate to learn a fascinating industry from the ground upwards which could result in great long term career prospects. The role of Trainee Insurance Underwriter - Initially you will be learning and shadowing the managers and directors and once trained you will be: Quoting for new business Issuing documents eg renewal documents and renewal terms Managing queries Liaising with external contacts and businesses Making decisions independently rather than relying solely on systems Working with a variety of different clients, brokers and industries To be considered for the role of Trainee Insurance Underwriter: An outgoing and engaging personality is essential Previous office experience eg admin, customer service etc Strong written and spoken communication skills in the English language Possess good IT skills using Microsoft 365 and the ability to use or learn their in-house system Hardworking Enthusiastic Possess excellent customer service skills Demonstrate excellent organisational skills, pay close attention to detail and work in a logical and thorough manner The package for the role of Trainee Insurance Underwriter £25,000 depending on previous experience + annual bonus Hours: Monday to Friday 9am to 5pm. This is a full-time, office based role and there is no option for hybrid or working from home. Free Parking If you are interested in this role, please apply on-line or call Lucy Fowler for more information. This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.
Syndicate Performance Manager page is loaded Syndicate Performance Manager Apply locations Lloyd's UK: London time type Full time posted on Posted 4 Days Ago time left to apply End Date: May 18, 2025 (18 days left to apply) job requisition id R4129 Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds , working together for a braver world. Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us. Exciting and market engaging opportunity to influence the underwriting performance, strategy and oversight of a select group of Managing Agents for which you will own the partnering relationships. Continuous performance management, focusing at portfolio level, including assessing performance at a syndicate and class of business level against approved syndicate business plans in order to drive sustainable profitable performance and growth. Working with CUOs and Active Underwriters across all classes providing high quality analysis, guidance, and insight across their product lines whilst also leading new market wide initiatives and Lloyd's strategies in response to evolving market conditions and challenges. To make the necessary impact on the market, you will need to have: Knowledge of Lloyd's position in the global (re) insurance marketplace Well versed and familiar with the current insurance market environment Proven technical expertise and/or knowledge of underwriting and planning Experience of portfolio management and an understanding of how it operates within syndicate business plans Deep understanding of insurance P&L practices and the drivers of performance Analytical ability to interpret and utilise complex statistical data and dashboards to assist decisions Able to challenge and influence senior stakeholders in relation to underwriting strategies and business plans. Able to apply a risk-based approach to the management and delivery of business plans across all product lines Regular exposure and experience of presenting at a senior level Preferred but not compulsory knowledge of Lloyd's minimum standards and the PBO framework Evidence of being a role model within a team, setting examples to collaborate and contribute positively across the Syndicate Performance team The collaborative and experienced Underwriting team will be on hand to support the transition into this unique role. An exciting time to be part of the team that drives sustainably profitable growth and plays a significant role in shaping the direction of the Lloyd's market. Please contact me if you would like to discuss in confidence or request a full role profile: Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments,we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website . We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes. By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems. Should you require any additional support with your application, or any adjustments, please click the following link; Please note, clicking on this link does not register your application for the vacancy About Us Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect. We will invest in attracting the best talent to Lloyd's, making sure recruitment is targeted at bringing in the skills we need to evolve. We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.
May 14, 2025
Full time
Syndicate Performance Manager page is loaded Syndicate Performance Manager Apply locations Lloyd's UK: London time type Full time posted on Posted 4 Days Ago time left to apply End Date: May 18, 2025 (18 days left to apply) job requisition id R4129 Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds , working together for a braver world. Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us. Exciting and market engaging opportunity to influence the underwriting performance, strategy and oversight of a select group of Managing Agents for which you will own the partnering relationships. Continuous performance management, focusing at portfolio level, including assessing performance at a syndicate and class of business level against approved syndicate business plans in order to drive sustainable profitable performance and growth. Working with CUOs and Active Underwriters across all classes providing high quality analysis, guidance, and insight across their product lines whilst also leading new market wide initiatives and Lloyd's strategies in response to evolving market conditions and challenges. To make the necessary impact on the market, you will need to have: Knowledge of Lloyd's position in the global (re) insurance marketplace Well versed and familiar with the current insurance market environment Proven technical expertise and/or knowledge of underwriting and planning Experience of portfolio management and an understanding of how it operates within syndicate business plans Deep understanding of insurance P&L practices and the drivers of performance Analytical ability to interpret and utilise complex statistical data and dashboards to assist decisions Able to challenge and influence senior stakeholders in relation to underwriting strategies and business plans. Able to apply a risk-based approach to the management and delivery of business plans across all product lines Regular exposure and experience of presenting at a senior level Preferred but not compulsory knowledge of Lloyd's minimum standards and the PBO framework Evidence of being a role model within a team, setting examples to collaborate and contribute positively across the Syndicate Performance team The collaborative and experienced Underwriting team will be on hand to support the transition into this unique role. An exciting time to be part of the team that drives sustainably profitable growth and plays a significant role in shaping the direction of the Lloyd's market. Please contact me if you would like to discuss in confidence or request a full role profile: Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments,we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website . We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes. By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems. Should you require any additional support with your application, or any adjustments, please click the following link; Please note, clicking on this link does not register your application for the vacancy About Us Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect. We will invest in attracting the best talent to Lloyd's, making sure recruitment is targeted at bringing in the skills we need to evolve. We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.
Business Manager & Executive Assistant page is loaded Business Manager & Executive Assistant Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id R Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. KGM Underwriting Services is the UK's leading specialist Motor Insurance MGA. Operating across a broad spectrum of products, from classic car insurance to commercial fleet cover, KGM has achieved strong growth in recent years through its focus on fast, friendly and flexible service combined with deep underwriting expertise. We are proud to have won the MGA of the Year Gold Award in 2024, reflecting the strength of our customer and broker propositions. KGM is part of DUAL UK, within the Howden Group. KGM is seeking a highly organized, driven and proactive Business Coordinator & Executive Assistant to support the KGM Managing Director. This is a key role within the business, reporting directly to the MD and working closely with senior stakeholders both within the KGM and across the wider Group. This is not a traditional EA role: it offers a unique blend of executive support, business coordination, and governance responsibilities, making it ideal for someone who is highly detail-oriented, thrives in a fast-paced, changing and growth-oriented environment, and who enjoys working with senior stakeholders at Board / C-Level. In this role, you will be the glue that keeps the leadership team and business governance running efficiently. You will coordinate meetings, prepare materials, ensure follow-ups, and manage key stakeholder relationships. You will help shape, drive and support wider business governance, internal communications, and cross-functional collaboration across KGM and the wider Personal Lines division. This role is perfect for someone wanting to move beyond a typical Executive Assistant role into a broader business operations and coordination position. This is an excellent opportunity to join an exciting, growing business with exposure to a broad range of responsibilities and future prospects. Responsibilities: Executive Support & Leadership Coordination Provide high-level administrative and coordination support to the MD of Personal Lines. Manage the Head of Personal Lines' diary and inbox, prioritizing key meetings and ensuring effective time management. Prepare briefing notes, meeting materials, and presentations for leadership and executive meetings. Act as a gatekeeper and point of contact for senior internal and external stakeholders. Business Coordination & Governance Ensure governance processes run smoothly, including maintaining action logs, reporting structures, and performance tracking. Support the preparation of key business reports, board packs, and executive updates. Assist with risk, compliance, and operational governance matters in collaboration with business leaders. Organize and manage leadership team meetings, setting agendas, recording actions, and tracking follow-ups. Stakeholder Engagement & Cross-Group Interfaces Serve as a key liaison between the KGM / Personal Lines leaderships team and other Group divisions, coordinating communications and interactions ensuring alignment with the broader insurance group functions, governance and processes. Build strong working relationships across the organisation to facilitate smoother collaboration and problem-solving. 4. Internal Communications & Engagement Support internal communication efforts, including leadership updates, town halls, and team engagement initiatives. Draft key messages, reports, and presentations for internal and external audiences. Assist in organizing team offsites, leadership away days, and other engagement activities. Business Projects & Operational Support Support the delivery of key operational and transformation projects by managing logistics, tracking progress, and ensuring alignment. Work on ad-hoc problem-solving initiatives, helping to drive efficiency and remove blockers. Proactively identify ways to improve processes, enhance organisation Candidate Requirements: Highly organized and detail-oriented, able to manage multiple priorities and ensure nothing falls through the cracks. Proactive, adaptable and solutions-driven, always one step ahead and able to anticipate needs before they arise. Excellent communication skills, confident in engaging with senior stakeholders and writing clear, professional messaging. Strong stakeholder management and influencing skills, able to build relationships and work collaboratively across different teams. Experience working with Board and C-Level stakeholders Tech-savvy and process-focused, comfortable using tools like PowerPoint, Excel to produce and manage high-quality documentation Experience as an Business Coordinator, Executive Assistant or similar role is desirable, but the successful candidate will need to evidence experience and capability in all of the skills required for the role Experience within financial services, insurance, or a regulated industry. Positive, warm, energetic, engaging and a self-starter What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent About Us Howden began in 1994, as just three people and a dog. Now there are 17,000 of us, and we're a leading global insurance group, managing $38bn of premiums for our clients. Our largest shareholder group is us - the people who work in the business - supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
May 14, 2025
Full time
Business Manager & Executive Assistant page is loaded Business Manager & Executive Assistant Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id R Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. KGM Underwriting Services is the UK's leading specialist Motor Insurance MGA. Operating across a broad spectrum of products, from classic car insurance to commercial fleet cover, KGM has achieved strong growth in recent years through its focus on fast, friendly and flexible service combined with deep underwriting expertise. We are proud to have won the MGA of the Year Gold Award in 2024, reflecting the strength of our customer and broker propositions. KGM is part of DUAL UK, within the Howden Group. KGM is seeking a highly organized, driven and proactive Business Coordinator & Executive Assistant to support the KGM Managing Director. This is a key role within the business, reporting directly to the MD and working closely with senior stakeholders both within the KGM and across the wider Group. This is not a traditional EA role: it offers a unique blend of executive support, business coordination, and governance responsibilities, making it ideal for someone who is highly detail-oriented, thrives in a fast-paced, changing and growth-oriented environment, and who enjoys working with senior stakeholders at Board / C-Level. In this role, you will be the glue that keeps the leadership team and business governance running efficiently. You will coordinate meetings, prepare materials, ensure follow-ups, and manage key stakeholder relationships. You will help shape, drive and support wider business governance, internal communications, and cross-functional collaboration across KGM and the wider Personal Lines division. This role is perfect for someone wanting to move beyond a typical Executive Assistant role into a broader business operations and coordination position. This is an excellent opportunity to join an exciting, growing business with exposure to a broad range of responsibilities and future prospects. Responsibilities: Executive Support & Leadership Coordination Provide high-level administrative and coordination support to the MD of Personal Lines. Manage the Head of Personal Lines' diary and inbox, prioritizing key meetings and ensuring effective time management. Prepare briefing notes, meeting materials, and presentations for leadership and executive meetings. Act as a gatekeeper and point of contact for senior internal and external stakeholders. Business Coordination & Governance Ensure governance processes run smoothly, including maintaining action logs, reporting structures, and performance tracking. Support the preparation of key business reports, board packs, and executive updates. Assist with risk, compliance, and operational governance matters in collaboration with business leaders. Organize and manage leadership team meetings, setting agendas, recording actions, and tracking follow-ups. Stakeholder Engagement & Cross-Group Interfaces Serve as a key liaison between the KGM / Personal Lines leaderships team and other Group divisions, coordinating communications and interactions ensuring alignment with the broader insurance group functions, governance and processes. Build strong working relationships across the organisation to facilitate smoother collaboration and problem-solving. 4. Internal Communications & Engagement Support internal communication efforts, including leadership updates, town halls, and team engagement initiatives. Draft key messages, reports, and presentations for internal and external audiences. Assist in organizing team offsites, leadership away days, and other engagement activities. Business Projects & Operational Support Support the delivery of key operational and transformation projects by managing logistics, tracking progress, and ensuring alignment. Work on ad-hoc problem-solving initiatives, helping to drive efficiency and remove blockers. Proactively identify ways to improve processes, enhance organisation Candidate Requirements: Highly organized and detail-oriented, able to manage multiple priorities and ensure nothing falls through the cracks. Proactive, adaptable and solutions-driven, always one step ahead and able to anticipate needs before they arise. Excellent communication skills, confident in engaging with senior stakeholders and writing clear, professional messaging. Strong stakeholder management and influencing skills, able to build relationships and work collaboratively across different teams. Experience working with Board and C-Level stakeholders Tech-savvy and process-focused, comfortable using tools like PowerPoint, Excel to produce and manage high-quality documentation Experience as an Business Coordinator, Executive Assistant or similar role is desirable, but the successful candidate will need to evidence experience and capability in all of the skills required for the role Experience within financial services, insurance, or a regulated industry. Positive, warm, energetic, engaging and a self-starter What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working . If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Permanent About Us Howden began in 1994, as just three people and a dog. Now there are 17,000 of us, and we're a leading global insurance group, managing $38bn of premiums for our clients. Our largest shareholder group is us - the people who work in the business - supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They're invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
Description We are recruiting experienced Defined Benefit pensions professionals to join us as a Senior Pensions Data and Transition Specialist. An exciting opportunity to join our growing UK data installation team, underpinning our OneDB proposition. We are committed to providing a quality service for DB pension schemes and are investing heavily in this area. With a strong pipeline of new business, we are looking for individuals to manage scheme migrations and support our growth. This is a unique chance to work in a vibrant, collaborative, and innovative team responsible for delivering new client installations and continuously improving our technology and processes to enhance our service. The Role Lead a dedicated team responsible for delivering new client installation projects. Utilize your numeracy, analytical skills, organization, and project management experience to support project delivery. Analyze, transform, map, and configure pension scheme data onto our proprietary platform. Guide colleagues through the complexities of UK pension scheme membership data, ensuring efficient, high-quality data installations within agreed timescales. Clear communication of technical concepts is essential. Adapt to new systems and processes, providing feedback for continuous improvement. Experience in pension data analysis and transitions, especially in administration, consulting, or insurance contexts, is advantageous. Our Work Style : We support flexible working (full-time or part-time) in a hybrid model, combining remote, in-person, and in-office work depending on team, role, and client needs. Office Location : This role can be based in London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh. Qualifications The Requirements Proven experience delivering multiple projects on time. Innovative problem-solving approach and openness to new solutions. Strong knowledge of UK DB pension arrangements, including data analysis and mapping. Understanding of data usage in benefit calculations and processes. Excellent Microsoft Office skills, especially Excel. Experience with pension administration systems or similar databases. Ability to communicate complex technical issues clearly to a broad audience. Experience building relationships with clients, third parties, or suppliers. Delegation skills and a desire to coach and mentor junior staff. Commitment to high-quality service delivery. Ability to work independently and in teams in a fast-paced environment. Strategic thinking, problem-solving, and risk identification skills. Ability to support project delivery within a team environment. Self-motivated, inquisitive, and comfortable working with ambiguity. At WTW, we value diversity and inclusivity, reflecting the markets we serve. We are committed to providing equal employment opportunities and accommodations for all applicants. If you need assistance during the application or onboarding process, please contact .
May 14, 2025
Full time
Description We are recruiting experienced Defined Benefit pensions professionals to join us as a Senior Pensions Data and Transition Specialist. An exciting opportunity to join our growing UK data installation team, underpinning our OneDB proposition. We are committed to providing a quality service for DB pension schemes and are investing heavily in this area. With a strong pipeline of new business, we are looking for individuals to manage scheme migrations and support our growth. This is a unique chance to work in a vibrant, collaborative, and innovative team responsible for delivering new client installations and continuously improving our technology and processes to enhance our service. The Role Lead a dedicated team responsible for delivering new client installation projects. Utilize your numeracy, analytical skills, organization, and project management experience to support project delivery. Analyze, transform, map, and configure pension scheme data onto our proprietary platform. Guide colleagues through the complexities of UK pension scheme membership data, ensuring efficient, high-quality data installations within agreed timescales. Clear communication of technical concepts is essential. Adapt to new systems and processes, providing feedback for continuous improvement. Experience in pension data analysis and transitions, especially in administration, consulting, or insurance contexts, is advantageous. Our Work Style : We support flexible working (full-time or part-time) in a hybrid model, combining remote, in-person, and in-office work depending on team, role, and client needs. Office Location : This role can be based in London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh. Qualifications The Requirements Proven experience delivering multiple projects on time. Innovative problem-solving approach and openness to new solutions. Strong knowledge of UK DB pension arrangements, including data analysis and mapping. Understanding of data usage in benefit calculations and processes. Excellent Microsoft Office skills, especially Excel. Experience with pension administration systems or similar databases. Ability to communicate complex technical issues clearly to a broad audience. Experience building relationships with clients, third parties, or suppliers. Delegation skills and a desire to coach and mentor junior staff. Commitment to high-quality service delivery. Ability to work independently and in teams in a fast-paced environment. Strategic thinking, problem-solving, and risk identification skills. Ability to support project delivery within a team environment. Self-motivated, inquisitive, and comfortable working with ambiguity. At WTW, we value diversity and inclusivity, reflecting the markets we serve. We are committed to providing equal employment opportunities and accommodations for all applicants. If you need assistance during the application or onboarding process, please contact .
Description We are looking for an experienced health insurance practitioner to join WTW as a Health Insurance Product, Pricing and Underwriting Associate Director. You will join our UK and Ireland health insurance practice within the widerInsurance Consulting and Technology ("ICT")division, to help us to grow and develop our product, pricing and underwriting advisory capability. We have seen rapid growth in our health insurance offering and are looking to expand our capability in this space. You will help us form a global centre of excellence for health insurance across the world and work beside some of the market's top thought leaders, designing and implementing cutting-edge solutions to the problems faced by the world's leading health insurers. There will be opportunities to work on other lines of business but the focus will primarily be on strengthening and developing our health insurance offerings. In your role you will be helping our broad range of clients by: Delivering best in class pricing, underwriting, and portfolio and product management capability, alongside process reviews Designing appropriate analytics and helping to build effective pricing models, tools and processes using a wide range ofdata science techniques Supporting the design and delivery of appropriate underwriting approaches in line with a client's portfolio management strategy Designing and building sophisticated MI and portfolio management capabilities Leveraging your market knowledge in developing cutting edge product management solutions in collaboration with various teams from across WTW The Role Build and develop a market profile as a representative and advocate of WTW consulting services and technology solutions Be an expert on Health insurance within the team, supporting colleagues with awareness of issues relevant to this space Manage workstreams within large projects, overseen by senior colleagues but with responsibility for communication with clients and the day-to-day running of projects Work collaboratively across a range of projects and internal management and innovation responsibilities, managing priorities and resources appropriately International travel opportunities to support our clients around the world and provide training to staff in other offices to spread health expertise Develop a trusted advisor relationship with client contacts through effective communication and efficient, high quality execution of client work Support identifying and building continuous relationships with clients within the health insurance industry Willingly and energetically become involved across a variety of work to ensure that a broad skill set (technical, management and client) is maintained and developed Interface with colleagues from other specialisms, practices and regions on assignments that reflect a client's broader business challenges and needs Contribute to the development of the company's intellectual capital, particularly relating to household insurance, including the plans for taking this to market Develop and present proposals to potential clients, demonstrating the commercial value of our offerings Build relationships internally and collaborate effectively on cross-functional teams Opportunity to serve as line manager or mentor to more junior associates Qualifications The Requirements Demonstrable experience of product, pricing and underwriting, and of interactions with adjacent functions, in a health insurance company, with a deep expertise of the PMI or IPMI markets. A good understanding of best practice health insurance pricing and underwriting A commercial mindset and "finisher" attitude, focussed on tangible outcomes An advocate for the development of analytical approaches and the adoption of new techniques, including data science, machine learning and AI with a particular focus on combining these with subject matter and underwriting expertise Willingness to travel and spend time outside of the UK with clients Strong interpersonal and team skills Excellent project management skills The ability to see the "big picture", engaging and leveraging the resources of adjacent specialisms to address clients' business challenges An understanding of customer journeys, conduct risk and how this affects the overall proposition and particularly the product, pricing, and underwriting elements A good understanding of policy wordings, underwriting rules and actions Awareness of the key areas of claims operations, and associated supplier relationships Preferably an awareness of capital management, and reserving and how they impact pricing and portfolio management Experience of financial planning, forecasting, IT system and other investment and prioritisation is beneficial Domestic travel required between client sites and WTW offices as the need arises We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email .
May 14, 2025
Full time
Description We are looking for an experienced health insurance practitioner to join WTW as a Health Insurance Product, Pricing and Underwriting Associate Director. You will join our UK and Ireland health insurance practice within the widerInsurance Consulting and Technology ("ICT")division, to help us to grow and develop our product, pricing and underwriting advisory capability. We have seen rapid growth in our health insurance offering and are looking to expand our capability in this space. You will help us form a global centre of excellence for health insurance across the world and work beside some of the market's top thought leaders, designing and implementing cutting-edge solutions to the problems faced by the world's leading health insurers. There will be opportunities to work on other lines of business but the focus will primarily be on strengthening and developing our health insurance offerings. In your role you will be helping our broad range of clients by: Delivering best in class pricing, underwriting, and portfolio and product management capability, alongside process reviews Designing appropriate analytics and helping to build effective pricing models, tools and processes using a wide range ofdata science techniques Supporting the design and delivery of appropriate underwriting approaches in line with a client's portfolio management strategy Designing and building sophisticated MI and portfolio management capabilities Leveraging your market knowledge in developing cutting edge product management solutions in collaboration with various teams from across WTW The Role Build and develop a market profile as a representative and advocate of WTW consulting services and technology solutions Be an expert on Health insurance within the team, supporting colleagues with awareness of issues relevant to this space Manage workstreams within large projects, overseen by senior colleagues but with responsibility for communication with clients and the day-to-day running of projects Work collaboratively across a range of projects and internal management and innovation responsibilities, managing priorities and resources appropriately International travel opportunities to support our clients around the world and provide training to staff in other offices to spread health expertise Develop a trusted advisor relationship with client contacts through effective communication and efficient, high quality execution of client work Support identifying and building continuous relationships with clients within the health insurance industry Willingly and energetically become involved across a variety of work to ensure that a broad skill set (technical, management and client) is maintained and developed Interface with colleagues from other specialisms, practices and regions on assignments that reflect a client's broader business challenges and needs Contribute to the development of the company's intellectual capital, particularly relating to household insurance, including the plans for taking this to market Develop and present proposals to potential clients, demonstrating the commercial value of our offerings Build relationships internally and collaborate effectively on cross-functional teams Opportunity to serve as line manager or mentor to more junior associates Qualifications The Requirements Demonstrable experience of product, pricing and underwriting, and of interactions with adjacent functions, in a health insurance company, with a deep expertise of the PMI or IPMI markets. A good understanding of best practice health insurance pricing and underwriting A commercial mindset and "finisher" attitude, focussed on tangible outcomes An advocate for the development of analytical approaches and the adoption of new techniques, including data science, machine learning and AI with a particular focus on combining these with subject matter and underwriting expertise Willingness to travel and spend time outside of the UK with clients Strong interpersonal and team skills Excellent project management skills The ability to see the "big picture", engaging and leveraging the resources of adjacent specialisms to address clients' business challenges An understanding of customer journeys, conduct risk and how this affects the overall proposition and particularly the product, pricing, and underwriting elements A good understanding of policy wordings, underwriting rules and actions Awareness of the key areas of claims operations, and associated supplier relationships Preferably an awareness of capital management, and reserving and how they impact pricing and portfolio management Experience of financial planning, forecasting, IT system and other investment and prioritisation is beneficial Domestic travel required between client sites and WTW offices as the need arises We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email .
At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. We are currently looking for an Insurance Product Wordings Specialist to be based in London or Manchester on a full-time basis, reporting into the Head of Underwriting Oversight. Responsibilities: Work with Underwriting Oversight and Conduct Risk to enhance and embed the process for reviewing product wordings (including any relevant customer communications) for Munich Re Syndicate Limited (co-)manufactured products, in line with Consumer Duty and other regulatory requirements. The process in item (1) supports the overall Product Governance Framework and must therefore be aligned / have regard to the processes and controls outlined therein, as appropriate. Work closely with stakeholders from across the business (Underwriting, Delegated Underwriting, Claims, Conduct Risk & Compliance, and Legal), to establish and run a new Wording Review Working Group to advise on, oversee and approve the wording review plan and ongoing wording reviews. For item (1), establish a risk-based and proportionate approach to planning and undertaking product wording reviews. Propose annual review plan and obtain approval from the Wording Review Working Group and the Product & Conduct Risk Steering Group (PCRSG). Complete wording reviews, per the agreed annual review plan or on an ad hoc basis depending on business need. Make constructive and considered recommendations for product wording updates and improvements, working closely with other functions (mentioned above) to gather relevant product and customer outcomes insights and MI. Manage and prioritise the associated review timelines, milestones and deadlines, and track all actions to completion. Utilise the Product Catalogue, and maintain any other appropriate controls, for documenting reviews and review outcomes, rationale for changes proposed, approvals, and all versions of product wordings. Act as a reference point for product wording related queries from across the business, particularly relating to consumer understanding issues, adding value and enhancing knowledge and understanding in the process. Collaborate with Underwriting Oversight and Conduct Risk to design and deliver targeted training to staff, to update them on the wording review process and raise awareness of 'customer understanding' issues and best practices. Knowledge and Skills Knowledge A thorough understanding of the Consumer Duty - Consumer Understanding outcome and how this may apply to Munich Re Syndicate Limited. A thorough understanding of at least one of the classes written by Munich Re Syndicate Limited, and an appreciation of other classes and the differences between them. An understanding of policy wording construction and policy schedule design, and current best practice and trends in relation to both of these. An appreciation of the insurance regulatory landscape, including the peculiarities of the Lloyd's market and Lloyd's Europe. Skills The ability to work independently (or with minimal supervision, where appropriate). Excellent communication skills, particularly written English. Policy document drafting, particularly the avoidance of ambiguity. Policy document critical review, with a keen eye for detail. The ability to explain technical concepts in a way that can be readily understood. Organisation, including time and resource management. Problem solving. Relationship building. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!
May 13, 2025
Full time
At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. We are currently looking for an Insurance Product Wordings Specialist to be based in London or Manchester on a full-time basis, reporting into the Head of Underwriting Oversight. Responsibilities: Work with Underwriting Oversight and Conduct Risk to enhance and embed the process for reviewing product wordings (including any relevant customer communications) for Munich Re Syndicate Limited (co-)manufactured products, in line with Consumer Duty and other regulatory requirements. The process in item (1) supports the overall Product Governance Framework and must therefore be aligned / have regard to the processes and controls outlined therein, as appropriate. Work closely with stakeholders from across the business (Underwriting, Delegated Underwriting, Claims, Conduct Risk & Compliance, and Legal), to establish and run a new Wording Review Working Group to advise on, oversee and approve the wording review plan and ongoing wording reviews. For item (1), establish a risk-based and proportionate approach to planning and undertaking product wording reviews. Propose annual review plan and obtain approval from the Wording Review Working Group and the Product & Conduct Risk Steering Group (PCRSG). Complete wording reviews, per the agreed annual review plan or on an ad hoc basis depending on business need. Make constructive and considered recommendations for product wording updates and improvements, working closely with other functions (mentioned above) to gather relevant product and customer outcomes insights and MI. Manage and prioritise the associated review timelines, milestones and deadlines, and track all actions to completion. Utilise the Product Catalogue, and maintain any other appropriate controls, for documenting reviews and review outcomes, rationale for changes proposed, approvals, and all versions of product wordings. Act as a reference point for product wording related queries from across the business, particularly relating to consumer understanding issues, adding value and enhancing knowledge and understanding in the process. Collaborate with Underwriting Oversight and Conduct Risk to design and deliver targeted training to staff, to update them on the wording review process and raise awareness of 'customer understanding' issues and best practices. Knowledge and Skills Knowledge A thorough understanding of the Consumer Duty - Consumer Understanding outcome and how this may apply to Munich Re Syndicate Limited. A thorough understanding of at least one of the classes written by Munich Re Syndicate Limited, and an appreciation of other classes and the differences between them. An understanding of policy wording construction and policy schedule design, and current best practice and trends in relation to both of these. An appreciation of the insurance regulatory landscape, including the peculiarities of the Lloyd's market and Lloyd's Europe. Skills The ability to work independently (or with minimal supervision, where appropriate). Excellent communication skills, particularly written English. Policy document drafting, particularly the avoidance of ambiguity. Policy document critical review, with a keen eye for detail. The ability to explain technical concepts in a way that can be readily understood. Organisation, including time and resource management. Problem solving. Relationship building. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!
Head of Insurance / Compliance Lead (Hybrid-Working) - West Midlands Job Type: Permanent Sector: General Insurance Specialism: Broker, Commercial, Compliance & Regulatory, Underwriting Location: Midlands & Wales Town/City: West Midlands Salary range: £60,000 - £89,999 Salary Description: £60K-£85K (Negotiable salary & benefits) Posted: 28-Feb-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ3150 Job Views: 56 This is a privately-owned and highly entrepreneurial business, whose success has been forged from the vision of its founder and CEO. From humble beginnings as a sole trader, this dynamic business has, within 20 years, created the UK's largest furniture repair network. It visits 25,000 customers per month and has been chosen as partner of choice by many of the country's highest profile businesses - from some of the best-loved hotel and restaurant chains to the biggest furniture retailers and manufacturers on the high street. The company has a long-established insurance solutions business with a flat management structure, allowing it to adapt quickly to changes in the market. To drive growth, ensure compliance, and maintain high standards for customer service, the decision has been made to overhaul parts of its growing Warranty business. This is a newly-created role, one which is the brainchild of the CEO, with whom you will enjoy a very close relationship and have a real say in steering the future direction of the business. Heading a team of 12 insurance professionals, your duties will include: Analysing, identifying, and classifying risks and exposures. Implementing and updating policy and procedure to measure and manage exposure risks and take mitigating actions. Compiling loss trends. Responsible for adherence to regulatory and ethical standards. Providing compliance advice to business stakeholders and escalating material compliance issues. Managing regulatory requirements stemming from FCA regulations and requirements, overseeing the compliance monitoring plan, and providing advice and management of FCA compliance plans. Investigating and escalating significant compliance failures and managing regulatory reporting. Producing management reports for senior managers. Conducting and overseeing regular audits. Providing internal and external compliance training. Continuously evaluating and optimising the Warranty claims process to improve efficiency and customer experience. Developing and implementing new Warranty management systems and tools. Streamlining communication channels between customer service, Clients, and the Warranty department. Experience and Skills Required: Detailed knowledge of insurance industry best practice and compliance standards including Bordereaux. Significant FCA knowledge and experience. Minimum of 10 years' compliance and insurance experience. Previous experience in a compliance management role within the insurance industry. Experience of working within underwriting, pricing, or exposure management. In-depth knowledge of the insurance industry, including regulatory frameworks. Highly organised and able to work independently. Strong attention to detail. Team player and ability to manage key relationships. Good verbal and written communication skills. It is anticipated that this role will carry a salary between £60,000 and £80,000, although this is negotiable. We welcome applications from candidates who can justify an increase upon this. As this is an independently-owned firm, other benefits (such as holiday allowance) can also be negotiated to suit your personal circumstances. This role is based out of state-of-the-art offices in a business park near Dudley, with plenty of amenities such as bars, restaurants, and gyms within an easy walk. As you will only need to work from the office a couple of days per week, it is a convenient commute for candidates across the Midlands and surrounding areas. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
May 13, 2025
Full time
Head of Insurance / Compliance Lead (Hybrid-Working) - West Midlands Job Type: Permanent Sector: General Insurance Specialism: Broker, Commercial, Compliance & Regulatory, Underwriting Location: Midlands & Wales Town/City: West Midlands Salary range: £60,000 - £89,999 Salary Description: £60K-£85K (Negotiable salary & benefits) Posted: 28-Feb-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ3150 Job Views: 56 This is a privately-owned and highly entrepreneurial business, whose success has been forged from the vision of its founder and CEO. From humble beginnings as a sole trader, this dynamic business has, within 20 years, created the UK's largest furniture repair network. It visits 25,000 customers per month and has been chosen as partner of choice by many of the country's highest profile businesses - from some of the best-loved hotel and restaurant chains to the biggest furniture retailers and manufacturers on the high street. The company has a long-established insurance solutions business with a flat management structure, allowing it to adapt quickly to changes in the market. To drive growth, ensure compliance, and maintain high standards for customer service, the decision has been made to overhaul parts of its growing Warranty business. This is a newly-created role, one which is the brainchild of the CEO, with whom you will enjoy a very close relationship and have a real say in steering the future direction of the business. Heading a team of 12 insurance professionals, your duties will include: Analysing, identifying, and classifying risks and exposures. Implementing and updating policy and procedure to measure and manage exposure risks and take mitigating actions. Compiling loss trends. Responsible for adherence to regulatory and ethical standards. Providing compliance advice to business stakeholders and escalating material compliance issues. Managing regulatory requirements stemming from FCA regulations and requirements, overseeing the compliance monitoring plan, and providing advice and management of FCA compliance plans. Investigating and escalating significant compliance failures and managing regulatory reporting. Producing management reports for senior managers. Conducting and overseeing regular audits. Providing internal and external compliance training. Continuously evaluating and optimising the Warranty claims process to improve efficiency and customer experience. Developing and implementing new Warranty management systems and tools. Streamlining communication channels between customer service, Clients, and the Warranty department. Experience and Skills Required: Detailed knowledge of insurance industry best practice and compliance standards including Bordereaux. Significant FCA knowledge and experience. Minimum of 10 years' compliance and insurance experience. Previous experience in a compliance management role within the insurance industry. Experience of working within underwriting, pricing, or exposure management. In-depth knowledge of the insurance industry, including regulatory frameworks. Highly organised and able to work independently. Strong attention to detail. Team player and ability to manage key relationships. Good verbal and written communication skills. It is anticipated that this role will carry a salary between £60,000 and £80,000, although this is negotiable. We welcome applications from candidates who can justify an increase upon this. As this is an independently-owned firm, other benefits (such as holiday allowance) can also be negotiated to suit your personal circumstances. This role is based out of state-of-the-art offices in a business park near Dudley, with plenty of amenities such as bars, restaurants, and gyms within an easy walk. As you will only need to work from the office a couple of days per week, it is a convenient commute for candidates across the Midlands and surrounding areas. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment
Required Skills Legal help Legal claims EC claims Legal billing Management Job Summary Location: Remote (Ideally near Dartford or Birmingham) Starting Salary: £40,000 to £45,000 Reporting To: Head of Civil Billing My client, a well-established leading law firm, is seeking a professional law candidate with strong knowledge of legal aid to join their multi-office company. Role Overview We are seeking an experienced Legal Help Manager to oversee the legal help claims process, manage a team, and ensure compliance with relevant regulations. This role requires a detail-oriented professional with strong leadership and technical expertise in legal help and civil billing. Key Responsibilities Legal Help Claim Approval & Compliance Review and approve all legal help claims prepared by fee-earners before submission. Ensure ledger rates, funding evidence, and documentation are accurate and compliant. Minimise rejections, appeals, and lost costs through thorough review and process improvements. Billing & File Management Monitor and action dormant file reports to ensure timely billing of all legal help files upon case conclusion. Oversee the submission of EC claims within required time frames. Work closely with the Head of Civil Billing to improve billing processes and maximise profitability. Team Management & Growth Manage and support at least one team member, with scope to recruit additional staff as required. Develop training programmes to enhance efficiency and compliance within the team and more widely throughout the firm. Provide ongoing guidance and support to fee-earners on legal help queries (approx. 115 fee-earners in civil and family teams). Strategic Planning & Reporting Work collaboratively with the Head of Civil Billing to set and meet departmental targets. Contribute to the overall strategy for legal help claims and civil billing. Identify areas for process improvements and efficiencies. Process Development & Expansion Over time, recruit, train, and manage additional staff to take on legal help billing, freeing up fee-earner capacity. Compliance & Audit Preparation Ensure adherence to all relevant regulations, including: Legal Aid, Sentencing and Punishment of Offenders Act 2012 Standard Civil Contract and Specification Costs Assessment Guidance (2018/2024) Prepare for and support the firm during Legal Aid Agency audits. This role offers an opportunity to lead a vital function within their civil billing team, drive improvements, and contribute to the firm's financial and operational success. The firm provides excellent benefits, including private health. If you are looking to make a significant impact within a dynamic organization and develop your legal career, we encourage you to apply for this exciting Legal Manager position. Experience Required Experience & Skills: Extensive experience in legal help, EC claims, and associated funding regulations. Prior management experience in a legal billing environment. Strong knowledge of Legal Aid Agency requirements and audit processes. Excellent organizational skills and attention to detail. Ability to train, manage, and develop a growing team.
May 13, 2025
Full time
Required Skills Legal help Legal claims EC claims Legal billing Management Job Summary Location: Remote (Ideally near Dartford or Birmingham) Starting Salary: £40,000 to £45,000 Reporting To: Head of Civil Billing My client, a well-established leading law firm, is seeking a professional law candidate with strong knowledge of legal aid to join their multi-office company. Role Overview We are seeking an experienced Legal Help Manager to oversee the legal help claims process, manage a team, and ensure compliance with relevant regulations. This role requires a detail-oriented professional with strong leadership and technical expertise in legal help and civil billing. Key Responsibilities Legal Help Claim Approval & Compliance Review and approve all legal help claims prepared by fee-earners before submission. Ensure ledger rates, funding evidence, and documentation are accurate and compliant. Minimise rejections, appeals, and lost costs through thorough review and process improvements. Billing & File Management Monitor and action dormant file reports to ensure timely billing of all legal help files upon case conclusion. Oversee the submission of EC claims within required time frames. Work closely with the Head of Civil Billing to improve billing processes and maximise profitability. Team Management & Growth Manage and support at least one team member, with scope to recruit additional staff as required. Develop training programmes to enhance efficiency and compliance within the team and more widely throughout the firm. Provide ongoing guidance and support to fee-earners on legal help queries (approx. 115 fee-earners in civil and family teams). Strategic Planning & Reporting Work collaboratively with the Head of Civil Billing to set and meet departmental targets. Contribute to the overall strategy for legal help claims and civil billing. Identify areas for process improvements and efficiencies. Process Development & Expansion Over time, recruit, train, and manage additional staff to take on legal help billing, freeing up fee-earner capacity. Compliance & Audit Preparation Ensure adherence to all relevant regulations, including: Legal Aid, Sentencing and Punishment of Offenders Act 2012 Standard Civil Contract and Specification Costs Assessment Guidance (2018/2024) Prepare for and support the firm during Legal Aid Agency audits. This role offers an opportunity to lead a vital function within their civil billing team, drive improvements, and contribute to the firm's financial and operational success. The firm provides excellent benefits, including private health. If you are looking to make a significant impact within a dynamic organization and develop your legal career, we encourage you to apply for this exciting Legal Manager position. Experience Required Experience & Skills: Extensive experience in legal help, EC claims, and associated funding regulations. Prior management experience in a legal billing environment. Strong knowledge of Legal Aid Agency requirements and audit processes. Excellent organizational skills and attention to detail. Ability to train, manage, and develop a growing team.
Take the next step. Be part of something bigger at Suncorp. Join Suncorp Group and Make a Difference in People's Lives! Are you passionate about positively impacting the lives of individuals and the communities they call home? At Suncorp Group, we believe in the power of our team to provide support and understanding to people during some of their most challenging times. We're looking for a dedicated individual to join us as a Claims Advisor based in Newcastle , offering a flexible hybrid working model after the training period. Why You Should Join Us: Make a Real Impact: As a Claims Advisor, you'll play a crucial role in helping individuals who have suffered personal, psychological injuries. Your work will contribute to getting their lives back on track, making a tangible difference in their quality of life. Flexibility: Enjoy the flexibility of a hybrid working model, allowing you to balance office and remote work effectively. What You'll Do: Empower Individuals: Manage a portfolio of Personal Injury Commercial Claims, ensuring injured workers receive their correct entitlements. In-Depth Assessment: Obtain and meticulously review medical, financial, investigative, and rehabilitation reports to make accurate claim assessments. Effective Resolution: Employ appropriate strategies to resolve claims cost-effectively while upholding the well-being of injured workers. Collaborative Approach: Collaborate proactively with internal support and external stakeholders to ensure timely and proactive Case Management. Exemplary Customer Service: Provide top-tier customer service to legislative authorities, employers, and injured workers by complying with legislation and maintaining efficiency in claim processing. What You'll Bring: Experience that Counts: Whether you have experience in Workers Compensation claims, portfolio claims management, or call centre operations, we're looking for individuals who can deliver results. A Psych background would be highly desirable. Team Player: Join a strong, supportive team and demonstrate your track record of providing excellent customer service. Effective Communication: Show exceptional listening and communication skills in a high-volume work environment. Build rapport with customers and demonstrate genuine compassion. Negotiation Skills: Ability to interpret complex information and negotiate effectively with various stakeholders, including claimants, third-party providers, external bodies, and internal teams. Resilience: Exhibit a high level of resilience and the ability to manage complex, sensitive, and challenging matters. Bonus Points: Allied Health or Psych experience would be highly regarded. What we can offer you Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include: Employee discounts and rewards - exclusive offers on more than 400 of Australia's large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO. Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work. Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave. Wellness - We offer a wide range of initiatives to promote our employees' health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people. It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here Why you'll love working with us For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp Group family provide our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon. If you're looking for a role where you can make a meaningful impact while working in a dynamic and supportive environment, join Suncorp Group today! Your expertise and dedication will help us continue our mission of making a difference in people's lives and communities. At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation. Chase the Sun, apply online today! Your future at Suncorp Group awaits! Advertised: 20 Mar 2025 AUS Eastern Daylight Time Applications close: 16 May 2025 AUS Eastern Standard Time Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.
May 13, 2025
Full time
Take the next step. Be part of something bigger at Suncorp. Join Suncorp Group and Make a Difference in People's Lives! Are you passionate about positively impacting the lives of individuals and the communities they call home? At Suncorp Group, we believe in the power of our team to provide support and understanding to people during some of their most challenging times. We're looking for a dedicated individual to join us as a Claims Advisor based in Newcastle , offering a flexible hybrid working model after the training period. Why You Should Join Us: Make a Real Impact: As a Claims Advisor, you'll play a crucial role in helping individuals who have suffered personal, psychological injuries. Your work will contribute to getting their lives back on track, making a tangible difference in their quality of life. Flexibility: Enjoy the flexibility of a hybrid working model, allowing you to balance office and remote work effectively. What You'll Do: Empower Individuals: Manage a portfolio of Personal Injury Commercial Claims, ensuring injured workers receive their correct entitlements. In-Depth Assessment: Obtain and meticulously review medical, financial, investigative, and rehabilitation reports to make accurate claim assessments. Effective Resolution: Employ appropriate strategies to resolve claims cost-effectively while upholding the well-being of injured workers. Collaborative Approach: Collaborate proactively with internal support and external stakeholders to ensure timely and proactive Case Management. Exemplary Customer Service: Provide top-tier customer service to legislative authorities, employers, and injured workers by complying with legislation and maintaining efficiency in claim processing. What You'll Bring: Experience that Counts: Whether you have experience in Workers Compensation claims, portfolio claims management, or call centre operations, we're looking for individuals who can deliver results. A Psych background would be highly desirable. Team Player: Join a strong, supportive team and demonstrate your track record of providing excellent customer service. Effective Communication: Show exceptional listening and communication skills in a high-volume work environment. Build rapport with customers and demonstrate genuine compassion. Negotiation Skills: Ability to interpret complex information and negotiate effectively with various stakeholders, including claimants, third-party providers, external bodies, and internal teams. Resilience: Exhibit a high level of resilience and the ability to manage complex, sensitive, and challenging matters. Bonus Points: Allied Health or Psych experience would be highly regarded. What we can offer you Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include: Employee discounts and rewards - exclusive offers on more than 400 of Australia's large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO. Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work. Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave. Wellness - We offer a wide range of initiatives to promote our employees' health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people. It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here Why you'll love working with us For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp Group family provide our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon. If you're looking for a role where you can make a meaningful impact while working in a dynamic and supportive environment, join Suncorp Group today! Your expertise and dedication will help us continue our mission of making a difference in people's lives and communities. At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation. Chase the Sun, apply online today! Your future at Suncorp Group awaits! Advertised: 20 Mar 2025 AUS Eastern Daylight Time Applications close: 16 May 2025 AUS Eastern Standard Time Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers is looking for an eTrade Product Analyst who will support the eTrade Team Manager in developing and maintaining our eTrade products across all platforms. In this role, you will maintain strong relationships with our 3rd party platform provider, IT, SP&E and the underwriting community to ensure that our eTrade products are delivered to schedule and budget. Ideally, you will have a deep understanding of the mechanics of our eTrade products and use data and market insights to assist in the determination of the correct levers to pull to optimise our products and help our underwriting heads achieve their eTrade GWP targets. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a £1,500 New Joiner Referral Bonus. If you are successfully referred by an Employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. What Will You Do? Product Build & Optimisation Subject matter expert in the design, development and testing of eTrade products, in collaboration with Underwriting, Pricing, Distribution, Compliance, Actuaries and Software Houses, and brokers, to ensure the specifications and data integration are accurate, fit for purpose and reflect TRV Underwriting appetite. Subject matter expert supporting UAT of eTrade product rules, rating and data enrichment integrations, including regression testing. Ensure adequate information is obtained through eTrade rules and referrals, including broker and trading feedback, to scrutinise the data and formulate considered, intelligent and complete recommendations to underwriting SMEs/business leadership for product optimisation. Continue to refine the TRV eTrade offering and develop capabilities that make us the carrier of choice for our broker partners. Support the eTrade Team Manager with the error process to ensure all incidents are triaged, reported, pro-actively followed up and fixed applied according to SLA's in place. MI Be the owner of the eTrade dashboard and liaise with IBIA to ensure that new product data is present and consumable. Assist the Head of eTrade with creating performance metrics and KPIs for eTrade. Evaluate and measure the success of change requests and play these back to the underwriting heads. Business Readiness Work closely with the eTrade Team Manager to ensure that all functional areas are ready for the launch of a new product or significant optimisations. Including product and system training for the relevant trading teams, processes documented, marketing and distribution strategies in place and ready to be executed. Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience of working in commercial or syndicate insurance. Experience in the eTrade segment of the market either underwriting or product delivery. Ability to analyse large data sets and formulate hypotheses. Good understanding and practice of the software development lifecycle. Knowledge of third-party SaaS systems such as Acturis. Knowledge of agile tools and methodologies (e.g., Rally, Kanban). Confident with working at all levels of the organization with excellent negotiation, communication and interpersonal skills. Expert written and verbal communication skills, including presentation skills and report writing. Able to troubleshoot and solve problems whilst working well in a team environment. What is a Must Have? Previous experience of working in the SME Insurance sector. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
May 12, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers is looking for an eTrade Product Analyst who will support the eTrade Team Manager in developing and maintaining our eTrade products across all platforms. In this role, you will maintain strong relationships with our 3rd party platform provider, IT, SP&E and the underwriting community to ensure that our eTrade products are delivered to schedule and budget. Ideally, you will have a deep understanding of the mechanics of our eTrade products and use data and market insights to assist in the determination of the correct levers to pull to optimise our products and help our underwriting heads achieve their eTrade GWP targets. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a £1,500 New Joiner Referral Bonus. If you are successfully referred by an Employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. What Will You Do? Product Build & Optimisation Subject matter expert in the design, development and testing of eTrade products, in collaboration with Underwriting, Pricing, Distribution, Compliance, Actuaries and Software Houses, and brokers, to ensure the specifications and data integration are accurate, fit for purpose and reflect TRV Underwriting appetite. Subject matter expert supporting UAT of eTrade product rules, rating and data enrichment integrations, including regression testing. Ensure adequate information is obtained through eTrade rules and referrals, including broker and trading feedback, to scrutinise the data and formulate considered, intelligent and complete recommendations to underwriting SMEs/business leadership for product optimisation. Continue to refine the TRV eTrade offering and develop capabilities that make us the carrier of choice for our broker partners. Support the eTrade Team Manager with the error process to ensure all incidents are triaged, reported, pro-actively followed up and fixed applied according to SLA's in place. MI Be the owner of the eTrade dashboard and liaise with IBIA to ensure that new product data is present and consumable. Assist the Head of eTrade with creating performance metrics and KPIs for eTrade. Evaluate and measure the success of change requests and play these back to the underwriting heads. Business Readiness Work closely with the eTrade Team Manager to ensure that all functional areas are ready for the launch of a new product or significant optimisations. Including product and system training for the relevant trading teams, processes documented, marketing and distribution strategies in place and ready to be executed. Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience of working in commercial or syndicate insurance. Experience in the eTrade segment of the market either underwriting or product delivery. Ability to analyse large data sets and formulate hypotheses. Good understanding and practice of the software development lifecycle. Knowledge of third-party SaaS systems such as Acturis. Knowledge of agile tools and methodologies (e.g., Rally, Kanban). Confident with working at all levels of the organization with excellent negotiation, communication and interpersonal skills. Expert written and verbal communication skills, including presentation skills and report writing. Able to troubleshoot and solve problems whilst working well in a team environment. What is a Must Have? Previous experience of working in the SME Insurance sector. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Company Description At Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia. Job Description Are you an experienced actuary ready to drive financial strategy with significant business impact? Join Neilson Financial Services and lead valuation initiatives that directly influence our strategic direction. As our Senior Corporate Actuary, you'll lead our valuation and financial reporting functions while contributing to strategic pricing decisions. This high-visibility role offers the chance to directly impact business strategy through financial insights and innovative risk management solutions. Your Impact Architect embedded value calculations and financial reporting systems Structure and evaluate cutting-edge Insurance-Linked Securities (ILS) and Financial Reinsurance solutions Lead valuation processes across multiple regulatory environments Drive Experience Investigations to refine valuation assumptions Provide critical valuation insights that shape retail pricing strategies Partner with finance and risk teams on sophisticated business planning Mentor and develop junior actuarial talent Qualifications Fellow of Institute and Faculty of Actuaries or equivalent qualification Substantial experience in life insurance valuation and financial reporting Demonstrated mastery of embedded value methodologies Deep understanding of ILS structures and financial reinsurance concepts Multi-regulatory environment experience (UK, Canada, Australia preferred) SQL proficiency for advanced valuation analysis Strong knowledge of capital requirements and risk-based frameworks Exceptional analytical problem-solving and communication skills You thrive in fast-paced environments where flexibility and adaptability are essential. Your strategic focus is balanced with deep technical understanding of insurance valuation and capital management. You seamlessly combine actuarial rigor with business acumen and have a passion for optimizing financial structures that enhance performance and stakeholder value. Additional Information If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you! Accessibility For Job Applicants We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation. Equal Opportunity Employer Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture.
May 12, 2025
Full time
Company Description At Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia. Job Description Are you an experienced actuary ready to drive financial strategy with significant business impact? Join Neilson Financial Services and lead valuation initiatives that directly influence our strategic direction. As our Senior Corporate Actuary, you'll lead our valuation and financial reporting functions while contributing to strategic pricing decisions. This high-visibility role offers the chance to directly impact business strategy through financial insights and innovative risk management solutions. Your Impact Architect embedded value calculations and financial reporting systems Structure and evaluate cutting-edge Insurance-Linked Securities (ILS) and Financial Reinsurance solutions Lead valuation processes across multiple regulatory environments Drive Experience Investigations to refine valuation assumptions Provide critical valuation insights that shape retail pricing strategies Partner with finance and risk teams on sophisticated business planning Mentor and develop junior actuarial talent Qualifications Fellow of Institute and Faculty of Actuaries or equivalent qualification Substantial experience in life insurance valuation and financial reporting Demonstrated mastery of embedded value methodologies Deep understanding of ILS structures and financial reinsurance concepts Multi-regulatory environment experience (UK, Canada, Australia preferred) SQL proficiency for advanced valuation analysis Strong knowledge of capital requirements and risk-based frameworks Exceptional analytical problem-solving and communication skills You thrive in fast-paced environments where flexibility and adaptability are essential. Your strategic focus is balanced with deep technical understanding of insurance valuation and capital management. You seamlessly combine actuarial rigor with business acumen and have a passion for optimizing financial structures that enhance performance and stakeholder value. Additional Information If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you! Accessibility For Job Applicants We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation. Equal Opportunity Employer Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture.
We are seeking a detail-oriented and experienced Pensions Project Consultant to join our client who are a Pensions and Actuarial Consultancy on a remote working basis. Specialising in GMP Equalisation and Data Rectification projects this is a pivotal role that involves managing end-to-end project delivery, from data analysis to reporting, within a pensions consultancy or administration environment. Key Responsibilities GMP Equalisation: Collating scheme-specific information to support equalisation projects Conducting data gap analysis and driving rectification actions Running calculations through the GMPe workbook and interpreting results Preparing and issuing Trustee Project Reports and updates Leading projects with full accountability for timelines and deliverables Data Cleanse / Rectification: Analysing scheme data to meet tPR Common and Conditional data standards Rectifying member benefits and applying benefit calculations as required Managing the full lifecycle of data rectification projects Key Skills and Experience: Strong knowledge of Defined Benefit pension schemes and GMP Equalisation Proficient in data analysis and working with pensions administration systems Proven project management experience with the ability to deliver against tight deadlines Excellent communication skills, both written and verbal Experience producing client-facing documentation and reports What We Offer: Competitive salary and benefits package Flexible working arrangements- Fully Remote or hybrid options available Supportive and collaborative team environment Opportunities for continuous professional development If you are passionate about improving pension scheme data quality and delivering high-impact GMP equalisation projects, this could be the role for you! Knowledge Needed for the role: DB pension administration experience Good GMP knowledge and experience of reconciliations Exposure to technical issues relating to Pension Scheme legislation The ability to work as part of a team and communicate with project stakeholders Maintenance of project plans and achieving deliverables Please quote 51517 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
May 12, 2025
Full time
We are seeking a detail-oriented and experienced Pensions Project Consultant to join our client who are a Pensions and Actuarial Consultancy on a remote working basis. Specialising in GMP Equalisation and Data Rectification projects this is a pivotal role that involves managing end-to-end project delivery, from data analysis to reporting, within a pensions consultancy or administration environment. Key Responsibilities GMP Equalisation: Collating scheme-specific information to support equalisation projects Conducting data gap analysis and driving rectification actions Running calculations through the GMPe workbook and interpreting results Preparing and issuing Trustee Project Reports and updates Leading projects with full accountability for timelines and deliverables Data Cleanse / Rectification: Analysing scheme data to meet tPR Common and Conditional data standards Rectifying member benefits and applying benefit calculations as required Managing the full lifecycle of data rectification projects Key Skills and Experience: Strong knowledge of Defined Benefit pension schemes and GMP Equalisation Proficient in data analysis and working with pensions administration systems Proven project management experience with the ability to deliver against tight deadlines Excellent communication skills, both written and verbal Experience producing client-facing documentation and reports What We Offer: Competitive salary and benefits package Flexible working arrangements- Fully Remote or hybrid options available Supportive and collaborative team environment Opportunities for continuous professional development If you are passionate about improving pension scheme data quality and delivering high-impact GMP equalisation projects, this could be the role for you! Knowledge Needed for the role: DB pension administration experience Good GMP knowledge and experience of reconciliations Exposure to technical issues relating to Pension Scheme legislation The ability to work as part of a team and communicate with project stakeholders Maintenance of project plans and achieving deliverables Please quote 51517 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Product Lead Department: Software Development Employment Type: Permanent - Full Time Location: London Reporting To: Alex Bibic Description Ideally, you will have experience from an InsureTech, Insurance, or a fast-paced tech start-up and have proven experience in a senior product leadership role. Other experience that you will have includes: Strong understanding of underwriting processes including quote and bind workflows A track record of delivering measurable value to customers and businesses alike. Excellent leadership and line-management skills with experience leading cross-functional teams. Product management excellence: Deep understanding of product management methodologies with a clear sense of "what good looks like" in product planning, execution, and lifecycle management. About the role We are seeking a highly motivated, strategic, and team-driven Product Lead to help us accelerate the delivery of key strategic initiatives within our Underwriting Technology function. Reporting directly to the Head of Underwriting Technology, this role will be pivotal in shaping the future of our underwriting processes. The Product Lead will primarily focus on the development and enhancement of our new underwriting platform, which involves leading the discovery, definition, development, and delivery activities of these critical products, ensuring they meet the evolving needs of our business and customers. About you As a Product Lead, you will collaborate closely with cross-functional teams, including engineering, design, and business stakeholders, to define product vision, strategy, and roadmaps. You will be responsible for end-to-end product lifecycle management-from conception through release-ensuring the delivery of innovative, user-centric solutions that drive efficiency and excellence in our underwriting operations. Your role will also involve actively managing and mentoring a team of product managers and analysts, setting clear objectives, and aligning their efforts with company-wide goals. You will work closely with Product Managers and engineering squads to guarantee timely and high-quality delivery of product increments, managing the entire product lifecycle from ideation to market launch. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and make a difference to our colleagues, customers, brokers, and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
May 12, 2025
Full time
Product Lead Department: Software Development Employment Type: Permanent - Full Time Location: London Reporting To: Alex Bibic Description Ideally, you will have experience from an InsureTech, Insurance, or a fast-paced tech start-up and have proven experience in a senior product leadership role. Other experience that you will have includes: Strong understanding of underwriting processes including quote and bind workflows A track record of delivering measurable value to customers and businesses alike. Excellent leadership and line-management skills with experience leading cross-functional teams. Product management excellence: Deep understanding of product management methodologies with a clear sense of "what good looks like" in product planning, execution, and lifecycle management. About the role We are seeking a highly motivated, strategic, and team-driven Product Lead to help us accelerate the delivery of key strategic initiatives within our Underwriting Technology function. Reporting directly to the Head of Underwriting Technology, this role will be pivotal in shaping the future of our underwriting processes. The Product Lead will primarily focus on the development and enhancement of our new underwriting platform, which involves leading the discovery, definition, development, and delivery activities of these critical products, ensuring they meet the evolving needs of our business and customers. About you As a Product Lead, you will collaborate closely with cross-functional teams, including engineering, design, and business stakeholders, to define product vision, strategy, and roadmaps. You will be responsible for end-to-end product lifecycle management-from conception through release-ensuring the delivery of innovative, user-centric solutions that drive efficiency and excellence in our underwriting operations. Your role will also involve actively managing and mentoring a team of product managers and analysts, setting clear objectives, and aligning their efforts with company-wide goals. You will work closely with Product Managers and engineering squads to guarantee timely and high-quality delivery of product increments, managing the entire product lifecycle from ideation to market launch. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and make a difference to our colleagues, customers, brokers, and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Description We are looking for an experienced senior personal lines insurance practitioner to join WTW as a Personal Lines Product, Pricing and Underwriting Associate Director. You will join our UK and Ireland general insurance practice within the widerInsurance Consulting and Technology ("ICT") division, to help us to grow and develop our product, pricing and underwriting advisory capability. You will work beside some of the market's top thought leaders, designing and implementing cutting-edge solutions to the portfolio management challenges faced by the UK's leading general insurers and intermediaries. This will be across the range of personal lines products with a particular focus on those critical areas beyond technical modelling, as we continue to enhance and strengthen our broader Product, Pricing and Underwriting offerings to clients. In your role you will be helping our broad range of UK personal lines clients by: Delivering best in class pricing, underwriting, and portfolio and product management capability, alongside process reviews Designing appropriate analytics and helping to build effective pricing models, tools and processes which use a wide range ofanalytical techniques Supporting the design and delivery of appropriate underwriting approaches in line with client portfolio management strategy Designing and building sophisticated MI and portfolio management capabilities Leveraging your market knowledge in developing cutting edge personal lines underwriting and product management solutions in collaboration with various teams from across WTW The Role Build and develop a market profile as a representative and advocate of WTWconsulting services and technology solutions Be an expert on the full end-to-end personal lines proposition and back-office functions relevant to Product, Pricing and Underwriting within the team, supporting colleagues with awareness of issues relevant to those areas Manage workstreams within large projects, overseen by senior colleagues but with responsibility for communication with clients and the day-to-day running of projects Work collaboratively across a range of projects and internal management and innovation responsibilities, managing priorities and resources appropriately Develop a trusted advisor relationship with client contacts through effective communication and efficient, high-quality execution of client work Support identifying and building continuous relationships with clients with personal lines focus or interest Willingly and energetically become involved across a variety of work to ensure that a broad skill set (technical, management and client) is maintained and developed Interface with colleagues from other specialisms, practices and regions on assignments that reflect a client's broader business challenges and needs Contribute to the development of the company's intellectual capital including the plans for taking this to market Develop and present proposals to potential clients, demonstrating the commercial value of our offerings Build relationships internally and collaborate effectively on cross-functional teams Opportunity to serve as line manager or mentor to more junior associates Qualifications The Requirements Strong and broad experience of product, pricing and underwriting, and of interactions with adjacent functions, in a UK general insurance firm with a deep expertise in at least one of UK Private Motor or Household Personal Lines insurance across multiple distribution types An understanding of customer journeys, conduct risk and how this affects the overall proposition and particularly the product, pricing, and underwriting elements A strong understanding of policy wordings, underwriting rules and actions Awareness of the key areas of claims operations, and associated supplier relationships Awareness of capital management, and reserving and how they impact pricing and portfolio management Experience of financial planning, forecasting, IT system and other investment and prioritisation A commercial mindset and "finisher" attitude, focussed on tangible outcomes An advocate for the development of analytical approaches and the adoption of new techniques, including data science, machine learning and AI with a particular focus on combining these with subject matter and underwriting expertise Strong interpersonal and team skills Excellent project management skills The ability to see the "big picture", engaging and leveraging the resources of adjacent specialisms to address clients' business challenges Occasional domestic travel required At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
May 11, 2025
Full time
Description We are looking for an experienced senior personal lines insurance practitioner to join WTW as a Personal Lines Product, Pricing and Underwriting Associate Director. You will join our UK and Ireland general insurance practice within the widerInsurance Consulting and Technology ("ICT") division, to help us to grow and develop our product, pricing and underwriting advisory capability. You will work beside some of the market's top thought leaders, designing and implementing cutting-edge solutions to the portfolio management challenges faced by the UK's leading general insurers and intermediaries. This will be across the range of personal lines products with a particular focus on those critical areas beyond technical modelling, as we continue to enhance and strengthen our broader Product, Pricing and Underwriting offerings to clients. In your role you will be helping our broad range of UK personal lines clients by: Delivering best in class pricing, underwriting, and portfolio and product management capability, alongside process reviews Designing appropriate analytics and helping to build effective pricing models, tools and processes which use a wide range ofanalytical techniques Supporting the design and delivery of appropriate underwriting approaches in line with client portfolio management strategy Designing and building sophisticated MI and portfolio management capabilities Leveraging your market knowledge in developing cutting edge personal lines underwriting and product management solutions in collaboration with various teams from across WTW The Role Build and develop a market profile as a representative and advocate of WTWconsulting services and technology solutions Be an expert on the full end-to-end personal lines proposition and back-office functions relevant to Product, Pricing and Underwriting within the team, supporting colleagues with awareness of issues relevant to those areas Manage workstreams within large projects, overseen by senior colleagues but with responsibility for communication with clients and the day-to-day running of projects Work collaboratively across a range of projects and internal management and innovation responsibilities, managing priorities and resources appropriately Develop a trusted advisor relationship with client contacts through effective communication and efficient, high-quality execution of client work Support identifying and building continuous relationships with clients with personal lines focus or interest Willingly and energetically become involved across a variety of work to ensure that a broad skill set (technical, management and client) is maintained and developed Interface with colleagues from other specialisms, practices and regions on assignments that reflect a client's broader business challenges and needs Contribute to the development of the company's intellectual capital including the plans for taking this to market Develop and present proposals to potential clients, demonstrating the commercial value of our offerings Build relationships internally and collaborate effectively on cross-functional teams Opportunity to serve as line manager or mentor to more junior associates Qualifications The Requirements Strong and broad experience of product, pricing and underwriting, and of interactions with adjacent functions, in a UK general insurance firm with a deep expertise in at least one of UK Private Motor or Household Personal Lines insurance across multiple distribution types An understanding of customer journeys, conduct risk and how this affects the overall proposition and particularly the product, pricing, and underwriting elements A strong understanding of policy wordings, underwriting rules and actions Awareness of the key areas of claims operations, and associated supplier relationships Awareness of capital management, and reserving and how they impact pricing and portfolio management Experience of financial planning, forecasting, IT system and other investment and prioritisation A commercial mindset and "finisher" attitude, focussed on tangible outcomes An advocate for the development of analytical approaches and the adoption of new techniques, including data science, machine learning and AI with a particular focus on combining these with subject matter and underwriting expertise Strong interpersonal and team skills Excellent project management skills The ability to see the "big picture", engaging and leveraging the resources of adjacent specialisms to address clients' business challenges Occasional domestic travel required At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Within Accenture, the UK Insurance Strategy & Consulting team focuses on scoping and shaping large, market-leading transformational engagements for leading insurers. We help our insurance clients drive innovation through our deep industry experience, extensive capabilities, proven assets & market insights both in the UK and globally. With a strong and extensive client portfolio across Personal Lines, Commercial Lines & Life and Pensions, we support our clients in areas such as AI-led transformation, insurance operating model & business design; technology modernization. We were recently awarded a Gold rating for Insurance in the Financial Times report on the UK's Leading Management Consultants. In our team you will learn how to: Build deep client relationships with leading industry executives to understand their agenda and priorities; and to help shape and impact their thinking Invent & provide solutions to real world business problems across our portfolio of clients, leveraging modern technology such as AI and on our insights on the insurance industry Shape and scope the largest, most transformational engagements in the UK & global insurance industry, and bring together the wider Accenture businesses - including Strategy & Consulting, Technology, Song, Operations - to create differentiated offerings Deliver tangible, impactful change for insurance clients and make a genuine difference to business performance. As a Senior Manager within Accenture's Insurance practice you will: Lead the definition of insurance industry solutions & offerings to solve our clients' challenges, and originate and lead client discussions on these solutions Build relationships with senior insurance client stakeholders, using your insurance industry expertise and distinctive points of view to understand and influence their thinking Build and lead diverse teams, pulling from relevant areas of Accenture, to deliver a differentiated perspective and tangible change for our clients Grow and mentor individuals in our Insurance practice, bringing your own personal story to help diversify and expand our talent pool. We are looking for experience in the following skills: Ability to shape and deliver Business & Technology transformation in General Insurance; London Markets; or Life & Pensions Driven by impact, you will be an exceptional communicator with an excellent core consulting skillset. You should demonstrate drive & energy, blended with a deep knowledge base Proven leadership and people mentoring capability Deep expertise in the application of digital technology solutions to solve business challenges e.g. AI-led use cases, journey to cloud, digital sales & servicing and insurance technology platforms Market experience across some of the following areas: London Markets, Underwriting, Claims, Insurance Broking, Commercial Mid Market & SME, Personal Lines, Product & Pricing, Reinsurance, Actuarial, Insurance Risk & Reg, Life and Pensions Set yourself apart: Passion for insurance and excitement to work and contribute to growth of the UK insurance industry Impact and market credibility with senior client stakeholders (e.g. C-Suite, or C - 1 level) Extensive track record in insurance industry or consultancy of shaping & delivering complex change Strong understanding of the Insurance Technology Landscape (e.g. leading technology platforms such as Guidewire; industry solutions) Distinctive industry point of view and clear & compelling articulation What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 31/08/2025 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
May 11, 2025
Full time
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Within Accenture, the UK Insurance Strategy & Consulting team focuses on scoping and shaping large, market-leading transformational engagements for leading insurers. We help our insurance clients drive innovation through our deep industry experience, extensive capabilities, proven assets & market insights both in the UK and globally. With a strong and extensive client portfolio across Personal Lines, Commercial Lines & Life and Pensions, we support our clients in areas such as AI-led transformation, insurance operating model & business design; technology modernization. We were recently awarded a Gold rating for Insurance in the Financial Times report on the UK's Leading Management Consultants. In our team you will learn how to: Build deep client relationships with leading industry executives to understand their agenda and priorities; and to help shape and impact their thinking Invent & provide solutions to real world business problems across our portfolio of clients, leveraging modern technology such as AI and on our insights on the insurance industry Shape and scope the largest, most transformational engagements in the UK & global insurance industry, and bring together the wider Accenture businesses - including Strategy & Consulting, Technology, Song, Operations - to create differentiated offerings Deliver tangible, impactful change for insurance clients and make a genuine difference to business performance. As a Senior Manager within Accenture's Insurance practice you will: Lead the definition of insurance industry solutions & offerings to solve our clients' challenges, and originate and lead client discussions on these solutions Build relationships with senior insurance client stakeholders, using your insurance industry expertise and distinctive points of view to understand and influence their thinking Build and lead diverse teams, pulling from relevant areas of Accenture, to deliver a differentiated perspective and tangible change for our clients Grow and mentor individuals in our Insurance practice, bringing your own personal story to help diversify and expand our talent pool. We are looking for experience in the following skills: Ability to shape and deliver Business & Technology transformation in General Insurance; London Markets; or Life & Pensions Driven by impact, you will be an exceptional communicator with an excellent core consulting skillset. You should demonstrate drive & energy, blended with a deep knowledge base Proven leadership and people mentoring capability Deep expertise in the application of digital technology solutions to solve business challenges e.g. AI-led use cases, journey to cloud, digital sales & servicing and insurance technology platforms Market experience across some of the following areas: London Markets, Underwriting, Claims, Insurance Broking, Commercial Mid Market & SME, Personal Lines, Product & Pricing, Reinsurance, Actuarial, Insurance Risk & Reg, Life and Pensions Set yourself apart: Passion for insurance and excitement to work and contribute to growth of the UK insurance industry Impact and market credibility with senior client stakeholders (e.g. C-Suite, or C - 1 level) Extensive track record in insurance industry or consultancy of shaping & delivering complex change Strong understanding of the Insurance Technology Landscape (e.g. leading technology platforms such as Guidewire; industry solutions) Distinctive industry point of view and clear & compelling articulation What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 31/08/2025 Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Management Consulting Manager - Insurance Location: London, Manchester, Edinburgh Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Within Accenture, the UK Insurance Strategy & Consulting team focuses on scoping and shaping large transformational engagements for leading insurers that lead the market. We help our Insurance clients drive innovation through our deep Industry experience, extensive capabilities, proven assets & market insights both in the UK and globally. With a strong and extensive client portfolio across Personal Lines, Commercial Lines and Life, Pensions & Investments, we support our clients in areas such as journey to cloud, digital transformation in Underwriting and Claims, and applications of AI and Gen AI into insurance value chain. We were recently recognised by the Financial Times as one of the UK's leading Management Consultants in Insurance. In our team you will learn how to: Invent & provide solutions to real world problems across our Insurance clients, leveraging the latest technologies such as Gen AI Build deep client relationships and bring together the wider Accenture business - including Strategy & Consulting, Technology, Song, Operations - to create differentiated offerings and enable the best solutions to our clients. Deliver tangible, transformational change for clients and develop points of view and results that lead the insurance industry As an Insurance Industry Manager, you will: Help define insurance industry solutions & offerings to help solve our client's challenges, and support client discussions on these offerings Leverage your insurance industry expertise and distinctive points of view to build credibility with client stakeholders Build and lead diverse teams, pulling from relevant areas of Accenture, to deliver a differentiated perspective and tangible change for our clients Grow and mentor individuals in our Insurance practice, bringing your own personal story to help diversify and expand our talent pool We are looking for experience in the following skills: Application of knowledge in Life, Pensions & Investments, in particular focused on customer & product considerations, as well as operating model & process design Application of knowledge in Personal Insurance & Commercial Insurance, in particular to shape and drive Underwriting & Claims Transformations Ability to communicate effectively and build trust-based relationships with senior insurance client business & technology stakeholders Deeper expertise in particular digital technology and application to insurance uses cases, includes AI and Gen AI in insurance, digital sales & servicing, insurance technology platforms Solving complex industry problems and shaping & selling offerings to clients, with consideration of commercial frameworks. Leadership across multi-dimensional teams (e.g. digital, technology, operational) Set yourself apart: Impact and market relevance with senior client stakeholders (e.g. C-Suite, or C - 1 level) Strong track record in insurance industry (e.g. at leading life insurers and wealth managers, or Lloyd's market participants, or leading retail insurers) or at insurance consultancy of shaping & delivering complex change Particular subject matter expertise in a relevant insurance area (e.g. underwriting, claims, life & pension products, asset management & investment, applications of AI, insurance technology platforms, regulatory & risk changes, digital & customer transformation) Mastery of the Insurance Technology Landscape (e.g. InsurTechs, Software Providers, Cloud Services) Distinctive industry point of view and compelling articulation What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
May 11, 2025
Full time
Management Consulting Manager - Insurance Location: London, Manchester, Edinburgh Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Within Accenture, the UK Insurance Strategy & Consulting team focuses on scoping and shaping large transformational engagements for leading insurers that lead the market. We help our Insurance clients drive innovation through our deep Industry experience, extensive capabilities, proven assets & market insights both in the UK and globally. With a strong and extensive client portfolio across Personal Lines, Commercial Lines and Life, Pensions & Investments, we support our clients in areas such as journey to cloud, digital transformation in Underwriting and Claims, and applications of AI and Gen AI into insurance value chain. We were recently recognised by the Financial Times as one of the UK's leading Management Consultants in Insurance. In our team you will learn how to: Invent & provide solutions to real world problems across our Insurance clients, leveraging the latest technologies such as Gen AI Build deep client relationships and bring together the wider Accenture business - including Strategy & Consulting, Technology, Song, Operations - to create differentiated offerings and enable the best solutions to our clients. Deliver tangible, transformational change for clients and develop points of view and results that lead the insurance industry As an Insurance Industry Manager, you will: Help define insurance industry solutions & offerings to help solve our client's challenges, and support client discussions on these offerings Leverage your insurance industry expertise and distinctive points of view to build credibility with client stakeholders Build and lead diverse teams, pulling from relevant areas of Accenture, to deliver a differentiated perspective and tangible change for our clients Grow and mentor individuals in our Insurance practice, bringing your own personal story to help diversify and expand our talent pool We are looking for experience in the following skills: Application of knowledge in Life, Pensions & Investments, in particular focused on customer & product considerations, as well as operating model & process design Application of knowledge in Personal Insurance & Commercial Insurance, in particular to shape and drive Underwriting & Claims Transformations Ability to communicate effectively and build trust-based relationships with senior insurance client business & technology stakeholders Deeper expertise in particular digital technology and application to insurance uses cases, includes AI and Gen AI in insurance, digital sales & servicing, insurance technology platforms Solving complex industry problems and shaping & selling offerings to clients, with consideration of commercial frameworks. Leadership across multi-dimensional teams (e.g. digital, technology, operational) Set yourself apart: Impact and market relevance with senior client stakeholders (e.g. C-Suite, or C - 1 level) Strong track record in insurance industry (e.g. at leading life insurers and wealth managers, or Lloyd's market participants, or leading retail insurers) or at insurance consultancy of shaping & delivering complex change Particular subject matter expertise in a relevant insurance area (e.g. underwriting, claims, life & pension products, asset management & investment, applications of AI, insurance technology platforms, regulatory & risk changes, digital & customer transformation) Mastery of the Insurance Technology Landscape (e.g. InsurTechs, Software Providers, Cloud Services) Distinctive industry point of view and compelling articulation What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
To manage the division in order to ensure the division lines are profitably underwritten and managed. To continue to develop the division in line with Annual Business Plan targets. Knowledge and Qualifications ACII Professional Qualification related to Division Underwritten Undergraduate Degree or equivalent. Proven Underwriting and Managerial ability Experience developing and managing teams successfully to meet business objectives. Provide clear direction, goals, targets and constructive feedback for team members Amalgamate personal objectives of team members with those of the company Foster collaboration within and across teams Drive culture through open communication and demonstrated leadership behaviour Develop and implement the annual performance review process including objective development and development plans for team members Support team in identifying and addressing performance gaps, career aspirations and strategies for retention of key talent Team Member compliance with regulatory activities and company policies and procedures Contributes towards the preparation and achievement of the Syndicate Business Plan for the division and to the Antares Re business plan Manages the relevant underwriting business, proposes and manages departmental Business Plan and Expense Budget, and co-ordinates input to Quarterly Results process Monitors Business Performance constantly Develops Short/Medium and Long Term Strategy Ensure proactively communicate and collaborate with the CUOs to ensure aware of account and team developments Ensure communicate and collaborate with divisional Heads regularly Monitors and reviews the performance of the underwriting division Manages and co-ordinates the Account Managers' performance, training and personal development to ensure that they have appropriate technical competence and present a unified approach to the achievement of the Business Plan Responsible for communication of the Underwriting Policy to division, ensuring all team members understanding is clear and able to answer any questions and training with team members as required Controls and sets underwriting authorities within division and ensures strategies to achieve Business Plan objectives are followed Communicate any emerging or potential risks, in respect of the divisions underwriting activities, to the Active Underwriter Profitably manage teams in order to underwrite the development of the Account in accordance with the approved business plan Controls and monitors accounts exposures and performance, manages the research and development of new products and services including the department's input to cross-functional projects Ensures the Principles for doing business at Lloyd's are adhered to Maintain and improve adherence to regulatory minimum standards in line with the organisation's processing standards and goals Develop and monitor professional relationships with all stakeholders to the benefit of the organisation Analyse and consistently monitor wider Market Trends and behaviours with a view to maintaining and improving the division's relative performance and exposures Keeps fully abreast of legal, marketing, technical and market developments of relevance to the business, the Company in general and the wider insurance/reinsurance marketplace. Co-ordinates involvement with cross class business/systems/distribution channels; works with underwriters to ensure cedent/broker relationships are managed on a cross-class basis. Manages internal and external relationships to develop New Opportunities. Ensure own technical training and personal development is maintained and enhanced in order to sustain and improve the account's performance Manages, co-ordinates and contributes towards continuous personal development and training of the team to ensure technical abilities are consistent and improved Provide support and encouragement to the Team and relevant stakeholders in working towards the achievement of the Account's development in line with business plan Support and encourage Class Underwriters to Investigate, recommend and implement new products, services or systems to improve the operational success of their Account Contributes to the wider organisations development, including cross-functional and cross-class projects with an emphasis on the improvement of the group's underwriting performance Ultimate accountability for the design and operational effectiveness of assigned controls, detailed within the Risk Register, to mitigate related underwriting risks. Reporting to the Underwriting Committee any design or operational control issues identified with respect to related underwriting risks Will act as a Business Recovery Team Leader as part of the Antares Business Continuity Plan All applicants must have the right to work in the UK.
May 11, 2025
Full time
To manage the division in order to ensure the division lines are profitably underwritten and managed. To continue to develop the division in line with Annual Business Plan targets. Knowledge and Qualifications ACII Professional Qualification related to Division Underwritten Undergraduate Degree or equivalent. Proven Underwriting and Managerial ability Experience developing and managing teams successfully to meet business objectives. Provide clear direction, goals, targets and constructive feedback for team members Amalgamate personal objectives of team members with those of the company Foster collaboration within and across teams Drive culture through open communication and demonstrated leadership behaviour Develop and implement the annual performance review process including objective development and development plans for team members Support team in identifying and addressing performance gaps, career aspirations and strategies for retention of key talent Team Member compliance with regulatory activities and company policies and procedures Contributes towards the preparation and achievement of the Syndicate Business Plan for the division and to the Antares Re business plan Manages the relevant underwriting business, proposes and manages departmental Business Plan and Expense Budget, and co-ordinates input to Quarterly Results process Monitors Business Performance constantly Develops Short/Medium and Long Term Strategy Ensure proactively communicate and collaborate with the CUOs to ensure aware of account and team developments Ensure communicate and collaborate with divisional Heads regularly Monitors and reviews the performance of the underwriting division Manages and co-ordinates the Account Managers' performance, training and personal development to ensure that they have appropriate technical competence and present a unified approach to the achievement of the Business Plan Responsible for communication of the Underwriting Policy to division, ensuring all team members understanding is clear and able to answer any questions and training with team members as required Controls and sets underwriting authorities within division and ensures strategies to achieve Business Plan objectives are followed Communicate any emerging or potential risks, in respect of the divisions underwriting activities, to the Active Underwriter Profitably manage teams in order to underwrite the development of the Account in accordance with the approved business plan Controls and monitors accounts exposures and performance, manages the research and development of new products and services including the department's input to cross-functional projects Ensures the Principles for doing business at Lloyd's are adhered to Maintain and improve adherence to regulatory minimum standards in line with the organisation's processing standards and goals Develop and monitor professional relationships with all stakeholders to the benefit of the organisation Analyse and consistently monitor wider Market Trends and behaviours with a view to maintaining and improving the division's relative performance and exposures Keeps fully abreast of legal, marketing, technical and market developments of relevance to the business, the Company in general and the wider insurance/reinsurance marketplace. Co-ordinates involvement with cross class business/systems/distribution channels; works with underwriters to ensure cedent/broker relationships are managed on a cross-class basis. Manages internal and external relationships to develop New Opportunities. Ensure own technical training and personal development is maintained and enhanced in order to sustain and improve the account's performance Manages, co-ordinates and contributes towards continuous personal development and training of the team to ensure technical abilities are consistent and improved Provide support and encouragement to the Team and relevant stakeholders in working towards the achievement of the Account's development in line with business plan Support and encourage Class Underwriters to Investigate, recommend and implement new products, services or systems to improve the operational success of their Account Contributes to the wider organisations development, including cross-functional and cross-class projects with an emphasis on the improvement of the group's underwriting performance Ultimate accountability for the design and operational effectiveness of assigned controls, detailed within the Risk Register, to mitigate related underwriting risks. Reporting to the Underwriting Committee any design or operational control issues identified with respect to related underwriting risks Will act as a Business Recovery Team Leader as part of the Antares Business Continuity Plan All applicants must have the right to work in the UK.
Job Description - Delegated Underwriting Operations Technician () Description Job Title: Delegated Underwriting Operations Technician Department: Europe DUA Group Duties and Responsibilities: Be responsible for allocated class of business across London, Dublin and Asia Platform offices as well as liaising with underwriters, coverholders and brokers as applicable. Manage the mapping and processing of written and claims bordereaux within the bordereaux management system. Track premium bordereaux within Salesforce. Manage queries and exception reporting. Creation and maintenance of electronic files within Salesforce. Source System Data Entry. Maintain Credit Control for allocated line of business. Support production of regular management information for reporting to local Committees and Boards. Assistance with ad-hoc projects when required by the Delegated Underwriting Management. Qualifications Person Specification: Must be articulate, flexible and self-motivated. Strong problem-solving skills. Highly developed communication skills. Strong attention to detail and quantitative skills. Ability to work to deadlines and prioritize tasks. Professional and approachable with a "can-do" attitude to successfully interact with senior management/colleagues/external suppliers. The ability to manage projects, meet deadlines and prioritize effectively. A good working knowledge of the Microsoft Office suite is ideal.
May 10, 2025
Full time
Job Description - Delegated Underwriting Operations Technician () Description Job Title: Delegated Underwriting Operations Technician Department: Europe DUA Group Duties and Responsibilities: Be responsible for allocated class of business across London, Dublin and Asia Platform offices as well as liaising with underwriters, coverholders and brokers as applicable. Manage the mapping and processing of written and claims bordereaux within the bordereaux management system. Track premium bordereaux within Salesforce. Manage queries and exception reporting. Creation and maintenance of electronic files within Salesforce. Source System Data Entry. Maintain Credit Control for allocated line of business. Support production of regular management information for reporting to local Committees and Boards. Assistance with ad-hoc projects when required by the Delegated Underwriting Management. Qualifications Person Specification: Must be articulate, flexible and self-motivated. Strong problem-solving skills. Highly developed communication skills. Strong attention to detail and quantitative skills. Ability to work to deadlines and prioritize tasks. Professional and approachable with a "can-do" attitude to successfully interact with senior management/colleagues/external suppliers. The ability to manage projects, meet deadlines and prioritize effectively. A good working knowledge of the Microsoft Office suite is ideal.
You will need to login before you can apply for a job. Sector: Insurance Role: Senior Manager Contract Type: Permanent Hours: Full Time Together, we engage with everything we have and are, to help humankind act braver and better. About Great Lakes Insurance SE: As a specialty provider of primary insurance services in the UK, Great Lakes London Branch (GLLB) is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia. Great Lakes Insurance UK Limited (GLLS), is a primary insurance carrier, regulated by Prudential Regulation Authority and the Financial Conduct Authority, fully owned subsidiary of Great Lakes Insurance SE. About the role: We are seeking an experienced and skilled leader to manage a Claims team focused on oversight & control of MGA (Managing General Agents) and TPAs across multiple lines of business (property, casualty, marine, etc.) in the UK and US markets, as well as for managing a portfolio of reinsurance treaty claims across the UK and Ireland. The successful candidate will be responsible for managing and operating a claims function that is effective and operated in line with internal and external requirements and providing timely and adequate claims information to the MGA Head of Claims, the CEO of GLLS, and the respective underwriting teams. The Head of MGA and Treaty Claims will be a key member of the Global MGA Leadership Team and a certification function holder under the SM&CR. Key Responsibilities: Lead and guide the Claims teams managing MGA and Reinsurance Treaty claims portfolios in alignment with our Global Claims Leadership Values, providing the necessary resources and support to achieve their goals and objectives. Implement the new Global Claims setup, ensuring a consistent global and local claims management approach that aligns with Claims Ambition 2025+ and meets the specific needs of Great Lakes. Develop and implement strategies to build a high-performing team through inspiring leadership, talent development, diversity, equity, and inclusion. Provide partners and clients with a proactive and first-class claims service, focused on fair and timely investigation and evaluation of claims, reducing claims leakage and ensuring that good customer outcomes are provided to customers. Effectively perform in collaboration with UK Claims Governance & Reporting team Oversight & Control of MGA/TPA claims within the area of responsibility, improving claims processes while ensuring effective oversight of their claims TPA and their sub delegates. Define the local UK claims strategy in line with the Munich Re risk appetite and norms, ensuring compliance with corporate guidelines, tools and proactive investigation, evaluation, and negotiation of coverage and technical issues. Own and maintain a fit for purpose claims framework, policy and procedures including claims risks from a risk management standpoint. Collaborate with the Global MGA Leadership Team to drive strategic MGA Claims initiatives, promoting claims management excellence within the regulatory framework and taking ownership of claims projects. Ensure compliance with all relevant rules, reporting and regulations, including those set by governmental regulatory bodies such as BaFin, PRA, and FCA, through close interaction and cooperation with key stakeholders. Satisfying all claims-related regulatory reporting requirements in collaboration with the reporting function. Foster cross-team collaboration and support Claims stakeholders, including but not limited to Underwriting, Accounting, Claims Governance & Reporting, compliance, and legal teams. Provide expert claims guidance and support for product development, claim reviews, and feedback on overarching trends and lessons learned, aligned with the Global Claims Ambition. Deliver timely and accurate claims management information to the Head of MGA Claims and the CEO of GLLS, ensuring they are informed of relevant trends and lessons learned. Serve as the FCA contact person in relation to Claims related matters, ensuring compliance with regulatory requirements and maintaining a strong, collaborative relationship with the FCA. Regularly engage in continuous conversations with team members to drive performance and growth. Represent Munich Re Claims and the MR Group at conferences, market meetings, and industry advocacy institutions, in accordance with the Global Claims Ambition. Competencies: Drives engagement (we think big) - you create a climate where individuals understand team commitments and the Company ambition. They understand how their role contributes to both and you create an environment where they feel motivated and inspired. Builds effective teams (we lead the 'we') - you build strong-identity teams that work collaboratively, applying their diverse skills and perspectives to achieve common commitments. Values differences (we lead the 'we') - you recognise the value that different thoughts, generations, cultures and experiences bring to your team, business unit and wider across the Group. Thus, ensuring that team dynamics are diverse and inclusive. Balances stakeholders (we grow with our clients) - you can anticipate and balance the needs of multiple stakeholders (internal and external), prioritising effectively, challenging appropriately and ensuring value is provided. Situational adaptability (we care and dare) - you recognise the need to be flexible and adapt your approach depending on the situation. Whether you are a people manager or technical expert, you lead with empathy, whilst appropriately identifying when to take a stand against complacency and conformity. Develops talent (we care and dare) - you develop talent to meet both their personal and professional goals, but also the organisation's goals, identifying opportunities and supporting managers in your team to develop their direct reports (for technical experts this would involve supporting the development of talent). Instils trust (we are clear and authentic) - you gain the confidence and trust of others through honesty, integrity and authenticity, building strong relationships and inspiring those around you. Key Skills & Experience: Significant experience in personal lines primary insurance, with a strong background in claims; reinsurance expertise is a plus. Demonstrated success in leadership and management roles. Deep understanding of insurance and reinsurance coverage interpretation, loss reserving, loss report analysis, litigation management, and client relationship management. Broad awareness of related functions within insurance and reinsurance operations, such as underwriting, accounting, reserving, and legal. Desired Qualifications and Educational Background: University degree or equivalent work experience required. People Leaders: You are aware of your role (as a leader) in being able to influence your team structure and culture to promote principles of diversity and inclusion. You strive to continuously educate yourself on best practice for inclusive leadership. You demonstrate and role model inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well. You support a culture in which high ethical conduct is recognised, valued and embodied by all. You treat everyone fairly and with respect. You are responsible for recruiting new talent within your team, in addition to other people management responsibilities such as task management, providing regular feedback, having continuous conversations, development planning/career discussions etc. You are also responsible for driving the performance of your team to meet the business' strategic goals and objectives. You will consider the impact on the wider business when planning and making decisions. You will be considered part of the Senior Management Team. The development of your team is of significant importance to you, you embrace and promote development and act as a Talent Broker, continuously looking for opportunities for them to expand their skills, knowledge and experience. Regulatory & Conduct Requirements: Understanding the responsibilities and adhering to the requirements of undertaking a regulated role under the Senior Manager and Certification Regime. Ensuring compliance with applicable regulatory requirements and laws. Satisfying all claims-related regulatory reporting requirements in collaboration with the reporting function. Liaising with all relevant regulatory bodies in the UK, creating a highly credible reputation and strong, collaborative relationship. Ensuring proper oversight and control over claims managed by the MGA/TPAs including sub delegation. Ensuring compliance with Munich Re's Code of Conduct and the FCA's Conduct Rules. Benefits: You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%. We are one of the few employers to offer fully paid 6 months family leave for times when you need it the most. . click apply for full job details
May 10, 2025
Full time
You will need to login before you can apply for a job. Sector: Insurance Role: Senior Manager Contract Type: Permanent Hours: Full Time Together, we engage with everything we have and are, to help humankind act braver and better. About Great Lakes Insurance SE: As a specialty provider of primary insurance services in the UK, Great Lakes London Branch (GLLB) is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia. Great Lakes Insurance UK Limited (GLLS), is a primary insurance carrier, regulated by Prudential Regulation Authority and the Financial Conduct Authority, fully owned subsidiary of Great Lakes Insurance SE. About the role: We are seeking an experienced and skilled leader to manage a Claims team focused on oversight & control of MGA (Managing General Agents) and TPAs across multiple lines of business (property, casualty, marine, etc.) in the UK and US markets, as well as for managing a portfolio of reinsurance treaty claims across the UK and Ireland. The successful candidate will be responsible for managing and operating a claims function that is effective and operated in line with internal and external requirements and providing timely and adequate claims information to the MGA Head of Claims, the CEO of GLLS, and the respective underwriting teams. The Head of MGA and Treaty Claims will be a key member of the Global MGA Leadership Team and a certification function holder under the SM&CR. Key Responsibilities: Lead and guide the Claims teams managing MGA and Reinsurance Treaty claims portfolios in alignment with our Global Claims Leadership Values, providing the necessary resources and support to achieve their goals and objectives. Implement the new Global Claims setup, ensuring a consistent global and local claims management approach that aligns with Claims Ambition 2025+ and meets the specific needs of Great Lakes. Develop and implement strategies to build a high-performing team through inspiring leadership, talent development, diversity, equity, and inclusion. Provide partners and clients with a proactive and first-class claims service, focused on fair and timely investigation and evaluation of claims, reducing claims leakage and ensuring that good customer outcomes are provided to customers. Effectively perform in collaboration with UK Claims Governance & Reporting team Oversight & Control of MGA/TPA claims within the area of responsibility, improving claims processes while ensuring effective oversight of their claims TPA and their sub delegates. Define the local UK claims strategy in line with the Munich Re risk appetite and norms, ensuring compliance with corporate guidelines, tools and proactive investigation, evaluation, and negotiation of coverage and technical issues. Own and maintain a fit for purpose claims framework, policy and procedures including claims risks from a risk management standpoint. Collaborate with the Global MGA Leadership Team to drive strategic MGA Claims initiatives, promoting claims management excellence within the regulatory framework and taking ownership of claims projects. Ensure compliance with all relevant rules, reporting and regulations, including those set by governmental regulatory bodies such as BaFin, PRA, and FCA, through close interaction and cooperation with key stakeholders. Satisfying all claims-related regulatory reporting requirements in collaboration with the reporting function. Foster cross-team collaboration and support Claims stakeholders, including but not limited to Underwriting, Accounting, Claims Governance & Reporting, compliance, and legal teams. Provide expert claims guidance and support for product development, claim reviews, and feedback on overarching trends and lessons learned, aligned with the Global Claims Ambition. Deliver timely and accurate claims management information to the Head of MGA Claims and the CEO of GLLS, ensuring they are informed of relevant trends and lessons learned. Serve as the FCA contact person in relation to Claims related matters, ensuring compliance with regulatory requirements and maintaining a strong, collaborative relationship with the FCA. Regularly engage in continuous conversations with team members to drive performance and growth. Represent Munich Re Claims and the MR Group at conferences, market meetings, and industry advocacy institutions, in accordance with the Global Claims Ambition. Competencies: Drives engagement (we think big) - you create a climate where individuals understand team commitments and the Company ambition. They understand how their role contributes to both and you create an environment where they feel motivated and inspired. Builds effective teams (we lead the 'we') - you build strong-identity teams that work collaboratively, applying their diverse skills and perspectives to achieve common commitments. Values differences (we lead the 'we') - you recognise the value that different thoughts, generations, cultures and experiences bring to your team, business unit and wider across the Group. Thus, ensuring that team dynamics are diverse and inclusive. Balances stakeholders (we grow with our clients) - you can anticipate and balance the needs of multiple stakeholders (internal and external), prioritising effectively, challenging appropriately and ensuring value is provided. Situational adaptability (we care and dare) - you recognise the need to be flexible and adapt your approach depending on the situation. Whether you are a people manager or technical expert, you lead with empathy, whilst appropriately identifying when to take a stand against complacency and conformity. Develops talent (we care and dare) - you develop talent to meet both their personal and professional goals, but also the organisation's goals, identifying opportunities and supporting managers in your team to develop their direct reports (for technical experts this would involve supporting the development of talent). Instils trust (we are clear and authentic) - you gain the confidence and trust of others through honesty, integrity and authenticity, building strong relationships and inspiring those around you. Key Skills & Experience: Significant experience in personal lines primary insurance, with a strong background in claims; reinsurance expertise is a plus. Demonstrated success in leadership and management roles. Deep understanding of insurance and reinsurance coverage interpretation, loss reserving, loss report analysis, litigation management, and client relationship management. Broad awareness of related functions within insurance and reinsurance operations, such as underwriting, accounting, reserving, and legal. Desired Qualifications and Educational Background: University degree or equivalent work experience required. People Leaders: You are aware of your role (as a leader) in being able to influence your team structure and culture to promote principles of diversity and inclusion. You strive to continuously educate yourself on best practice for inclusive leadership. You demonstrate and role model inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well. You support a culture in which high ethical conduct is recognised, valued and embodied by all. You treat everyone fairly and with respect. You are responsible for recruiting new talent within your team, in addition to other people management responsibilities such as task management, providing regular feedback, having continuous conversations, development planning/career discussions etc. You are also responsible for driving the performance of your team to meet the business' strategic goals and objectives. You will consider the impact on the wider business when planning and making decisions. You will be considered part of the Senior Management Team. The development of your team is of significant importance to you, you embrace and promote development and act as a Talent Broker, continuously looking for opportunities for them to expand their skills, knowledge and experience. Regulatory & Conduct Requirements: Understanding the responsibilities and adhering to the requirements of undertaking a regulated role under the Senior Manager and Certification Regime. Ensuring compliance with applicable regulatory requirements and laws. Satisfying all claims-related regulatory reporting requirements in collaboration with the reporting function. Liaising with all relevant regulatory bodies in the UK, creating a highly credible reputation and strong, collaborative relationship. Ensuring proper oversight and control over claims managed by the MGA/TPAs including sub delegation. Ensuring compliance with Munich Re's Code of Conduct and the FCA's Conduct Rules. Benefits: You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%. We are one of the few employers to offer fully paid 6 months family leave for times when you need it the most. . click apply for full job details
Management Consulting Manager - Insurance Location: London, Manchester, Edinburgh Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Within Accenture, the UK Insurance Strategy & Consulting team focuses on scoping and shaping large transformational engagements for leading insurers that lead the market. We help our Insurance clients drive innovation through our deep Industry experience, extensive capabilities, proven assets & market insights both in the UK and globally. With a strong and extensive client portfolio across Personal Lines, Commercial Lines and Life, Pensions & Investments, we support our clients in areas such as journey to cloud, digital transformation in Underwriting and Claims, and applications of AI and Gen AI into insurance value chain. We were recently recognised by the Financial Times as one of the UK's leading Management Consultants in Insurance. In our team you will learn how to: Invent & provide solutions to real world problems across our Insurance clients, leveraging the latest technologies such as Gen AI Build deep client relationships and bring together the wider Accenture business - including Strategy & Consulting, Technology, Song, Operations - to create differentiated offerings and enable the best solutions to our clients. Deliver tangible, transformational change for clients and develop points of view and results that lead the insurance industry As an Insurance Industry Manager, you will: Help define insurance industry solutions & offerings to help solve our client's challenges, and support client discussions on these offerings Leverage your insurance industry expertise and distinctive points of view to build credibility with client stakeholders Build and lead diverse teams, pulling from relevant areas of Accenture, to deliver a differentiated perspective and tangible change for our clients Grow and mentor individuals in our Insurance practice, bringing your own personal story to help diversify and expand our talent pool We are looking for experience in the following skills: Application of knowledge in Life, Pensions & Investments, in particular focused on customer & product considerations, as well as operating model & process design Application of knowledge in Personal Insurance & Commercial Insurance, in particular to shape and drive Underwriting & Claims Transformations Ability to communicate effectively and build trust-based relationships with senior insurance client business & technology stakeholders Deeper expertise in particular digital technology and application to insurance uses cases, includes AI and Gen AI in insurance, digital sales & servicing, insurance technology platforms Solving complex industry problems and shaping & selling offerings to clients, with consideration of commercial frameworks. Leadership across multi-dimensional teams (e.g. digital, technology, operational) Set yourself apart: Impact and market relevance with senior client stakeholders (e.g. C-Suite, or C - 1 level) Strong track record in insurance industry (e.g. at leading life insurers and wealth managers, or Lloyd's market participants, or leading retail insurers) or at insurance consultancy of shaping & delivering complex change Particular subject matter expertise in a relevant insurance area (e.g. underwriting, claims, life & pension products, asset management & investment, applications of AI, insurance technology platforms, regulatory & risk changes, digital & customer transformation) Mastery of the Insurance Technology Landscape (e.g. InsurTechs, Software Providers, Cloud Services) Distinctive industry point of view and compelling articulation What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
May 10, 2025
Full time
Management Consulting Manager - Insurance Location: London, Manchester, Edinburgh Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Within Accenture, the UK Insurance Strategy & Consulting team focuses on scoping and shaping large transformational engagements for leading insurers that lead the market. We help our Insurance clients drive innovation through our deep Industry experience, extensive capabilities, proven assets & market insights both in the UK and globally. With a strong and extensive client portfolio across Personal Lines, Commercial Lines and Life, Pensions & Investments, we support our clients in areas such as journey to cloud, digital transformation in Underwriting and Claims, and applications of AI and Gen AI into insurance value chain. We were recently recognised by the Financial Times as one of the UK's leading Management Consultants in Insurance. In our team you will learn how to: Invent & provide solutions to real world problems across our Insurance clients, leveraging the latest technologies such as Gen AI Build deep client relationships and bring together the wider Accenture business - including Strategy & Consulting, Technology, Song, Operations - to create differentiated offerings and enable the best solutions to our clients. Deliver tangible, transformational change for clients and develop points of view and results that lead the insurance industry As an Insurance Industry Manager, you will: Help define insurance industry solutions & offerings to help solve our client's challenges, and support client discussions on these offerings Leverage your insurance industry expertise and distinctive points of view to build credibility with client stakeholders Build and lead diverse teams, pulling from relevant areas of Accenture, to deliver a differentiated perspective and tangible change for our clients Grow and mentor individuals in our Insurance practice, bringing your own personal story to help diversify and expand our talent pool We are looking for experience in the following skills: Application of knowledge in Life, Pensions & Investments, in particular focused on customer & product considerations, as well as operating model & process design Application of knowledge in Personal Insurance & Commercial Insurance, in particular to shape and drive Underwriting & Claims Transformations Ability to communicate effectively and build trust-based relationships with senior insurance client business & technology stakeholders Deeper expertise in particular digital technology and application to insurance uses cases, includes AI and Gen AI in insurance, digital sales & servicing, insurance technology platforms Solving complex industry problems and shaping & selling offerings to clients, with consideration of commercial frameworks. Leadership across multi-dimensional teams (e.g. digital, technology, operational) Set yourself apart: Impact and market relevance with senior client stakeholders (e.g. C-Suite, or C - 1 level) Strong track record in insurance industry (e.g. at leading life insurers and wealth managers, or Lloyd's market participants, or leading retail insurers) or at insurance consultancy of shaping & delivering complex change Particular subject matter expertise in a relevant insurance area (e.g. underwriting, claims, life & pension products, asset management & investment, applications of AI, insurance technology platforms, regulatory & risk changes, digital & customer transformation) Mastery of the Insurance Technology Landscape (e.g. InsurTechs, Software Providers, Cloud Services) Distinctive industry point of view and compelling articulation What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Senior Pensions Project Consultant This role involves providing technical expertise for pensions-related projects, including benefit calculations, remediation, and regulatory changes. The candidate should have a background in pensions administration, calculations, and project management, and be capable of building strong relationships with stakeholders across various teams. Core Responsibilities: Manage complex pensions projects, maintaining plans, logs, and client communications. Ensure project delivery aligns with roadmaps and standards. Provide technical guidance on legislative and pension scheme queries. Lead client meetings and training sessions on pension topics. Set quality targets and support process documentation. Skills and Attributes: Progress towards Pension Management Institute or Charted Insurance Institute qualifications. Strong knowledge of pension legislation and project management methodologies. Excellent communication skills and ability to engage with clients and colleagues at all levels. Proficiency in pension calculations, Microsoft Office, and ideally VBA. What We Offer: Pension plan with company contributions. Long-term incentive plans and wellbeing support. Employee discounts, flexible benefits, and generous holiday allowance. We promote equality and encourage applications from all backgrounds. Employment is subject to screening checks.
May 10, 2025
Full time
Senior Pensions Project Consultant This role involves providing technical expertise for pensions-related projects, including benefit calculations, remediation, and regulatory changes. The candidate should have a background in pensions administration, calculations, and project management, and be capable of building strong relationships with stakeholders across various teams. Core Responsibilities: Manage complex pensions projects, maintaining plans, logs, and client communications. Ensure project delivery aligns with roadmaps and standards. Provide technical guidance on legislative and pension scheme queries. Lead client meetings and training sessions on pension topics. Set quality targets and support process documentation. Skills and Attributes: Progress towards Pension Management Institute or Charted Insurance Institute qualifications. Strong knowledge of pension legislation and project management methodologies. Excellent communication skills and ability to engage with clients and colleagues at all levels. Proficiency in pension calculations, Microsoft Office, and ideally VBA. What We Offer: Pension plan with company contributions. Long-term incentive plans and wellbeing support. Employee discounts, flexible benefits, and generous holiday allowance. We promote equality and encourage applications from all backgrounds. Employment is subject to screening checks.
Training Specialist Location: Uxbridge, GB Sapiens UK is looking for an Application Training Specialist/Technical Trainer to join our Cardiff team. You will be delivering high-quality training on our Life & Pensions solution: CoreSuite to internal teams, partners, and customers. The ideal candidate will excel at explaining complex technical concepts, possess excellent communication skills, and be able to collaborate with global teams. Location: Cardiff, UK (Hybrid, with travel to the US and Europe) About the team: Sapiens Life and Pension is a leading provider of advanced solutions for the life and pension insurance industry. Our products are designed to help our customers streamline their operations, improve business performance, and meet regulatory requirements. As part of our mission, we offer innovative tools such as CoreSuite to drive operational efficiency for life and pension insurers. Job Overview: Sapiens Life and Pension is seeking a dynamic and skilled Application Instructor/Technical Trainer to join our team. This role is responsible for delivering high-quality training on CoreSuite, our flagship product, to both internal teams, partners, and Sapiens customers. The ideal candidate will be adept at explaining complex technical concepts, have hands-on experience with CoreSuite, and possess excellent communication skills. What you will do: External and Internal Training: Deliver training sessions for customers, partners, and internal teams on the basic usage of CoreSuite, including how to effectively navigate the application, understand key features, and maximize the benefits of the platform. Remote and On-Site Training: Conduct training sessions remotely and, when required, travel to customer sites across the US and Europe to provide on-the-job practice and training implementation processes, in-person instruction. CoreSuite Configuration Basics: Provide training on the fundamentals of configuring CoreSuite. Technical Content Creation: Develop and create technical "how-to" video tutorials, user guides, and documentation for CoreSuite, helping users better understand and utilize the software in their day-to-day operations. Training Environment Readiness: Work closely with the development team to ensure training environments are ready, aligning with the test scope. Coordinate with the development team to confirm that all technical aspects of the training environment are configured correctly, ensuring a seamless training experience. Customer Communication and Coordination: Serve as a key point of contact for customers, communicating training schedules, preparing customers for upcoming sessions. Training Coordination: Coordinating logistics to ensure training activities are aligned with project timelines. Customer Support: Act as a point of contact for training-related inquiries and offer post-training support to ensure successful adoption of CoreSuite by customers. Continuous Learning: Stay up-to-date with the latest developments in CoreSuite and the life and pension insurance industry to ensure training content remains relevant and accurate. What you need to succeed: +3 Years of proven experience in application training, software implementation; Insurance sector is an advantage. Proven experience in Life Insurance - Must. Bachelor's degree in a relevant field, such as Information Technology or Business Management - Must. Experience as a business analyst/support with a technical background - advantage. Experience in developing technical training materials, such as video tutorials, user guides, and documentation. Excellent verbal and written communication skills with the ability to engage a variety of audiences, including customers and internal teams. Comfortable conducting both remote and in-person training sessions, with the ability to adapt to different learning environments. Attention to detail, with the ability to manage multiple training sessions and tasks simultaneously. Willingness to travel to customer sites in the US and Europe, as required. A self-starter with the ability to work independently and as part of a global team. If you're passionate about technology, training, and supporting clients in achieving their goals, we'd love to hear from you. Apply today to become a key member of our CoreSuite training team! About Sapiens: Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens' robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers' compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at . Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
May 10, 2025
Full time
Training Specialist Location: Uxbridge, GB Sapiens UK is looking for an Application Training Specialist/Technical Trainer to join our Cardiff team. You will be delivering high-quality training on our Life & Pensions solution: CoreSuite to internal teams, partners, and customers. The ideal candidate will excel at explaining complex technical concepts, possess excellent communication skills, and be able to collaborate with global teams. Location: Cardiff, UK (Hybrid, with travel to the US and Europe) About the team: Sapiens Life and Pension is a leading provider of advanced solutions for the life and pension insurance industry. Our products are designed to help our customers streamline their operations, improve business performance, and meet regulatory requirements. As part of our mission, we offer innovative tools such as CoreSuite to drive operational efficiency for life and pension insurers. Job Overview: Sapiens Life and Pension is seeking a dynamic and skilled Application Instructor/Technical Trainer to join our team. This role is responsible for delivering high-quality training on CoreSuite, our flagship product, to both internal teams, partners, and Sapiens customers. The ideal candidate will be adept at explaining complex technical concepts, have hands-on experience with CoreSuite, and possess excellent communication skills. What you will do: External and Internal Training: Deliver training sessions for customers, partners, and internal teams on the basic usage of CoreSuite, including how to effectively navigate the application, understand key features, and maximize the benefits of the platform. Remote and On-Site Training: Conduct training sessions remotely and, when required, travel to customer sites across the US and Europe to provide on-the-job practice and training implementation processes, in-person instruction. CoreSuite Configuration Basics: Provide training on the fundamentals of configuring CoreSuite. Technical Content Creation: Develop and create technical "how-to" video tutorials, user guides, and documentation for CoreSuite, helping users better understand and utilize the software in their day-to-day operations. Training Environment Readiness: Work closely with the development team to ensure training environments are ready, aligning with the test scope. Coordinate with the development team to confirm that all technical aspects of the training environment are configured correctly, ensuring a seamless training experience. Customer Communication and Coordination: Serve as a key point of contact for customers, communicating training schedules, preparing customers for upcoming sessions. Training Coordination: Coordinating logistics to ensure training activities are aligned with project timelines. Customer Support: Act as a point of contact for training-related inquiries and offer post-training support to ensure successful adoption of CoreSuite by customers. Continuous Learning: Stay up-to-date with the latest developments in CoreSuite and the life and pension insurance industry to ensure training content remains relevant and accurate. What you need to succeed: +3 Years of proven experience in application training, software implementation; Insurance sector is an advantage. Proven experience in Life Insurance - Must. Bachelor's degree in a relevant field, such as Information Technology or Business Management - Must. Experience as a business analyst/support with a technical background - advantage. Experience in developing technical training materials, such as video tutorials, user guides, and documentation. Excellent verbal and written communication skills with the ability to engage a variety of audiences, including customers and internal teams. Comfortable conducting both remote and in-person training sessions, with the ability to adapt to different learning environments. Attention to detail, with the ability to manage multiple training sessions and tasks simultaneously. Willingness to travel to customer sites in the US and Europe, as required. A self-starter with the ability to work independently and as part of a global team. If you're passionate about technology, training, and supporting clients in achieving their goals, we'd love to hear from you. Apply today to become a key member of our CoreSuite training team! About Sapiens: Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens' robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers' compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at . Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
Overview NaphCare is hiring an experienced Jail Claims Manager just like you to join our team at our Corporate Office in Birmingham, AL. This is not a remote position NaphCare is a family-owned medical technology company that has been delivering high-quality healthcare to correctional facilities across the nation for over 30 years. Come join our team of over 6000 employees and growing! NaphCare pays well, offers outstanding benefits, and has an incredibly engaged corporate support team to make sure you have what you need to be truly excellent at what you do. NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare as you use our cutting-edge resources, including our award-winning electronic operating system. NaphCare Benefits for Full-Time Employees Include: Prescriptions free of charge through our health plan Health, dental & vision insurance that starts day one ! Employment Assistance Program (EAP) services 401K and Roth with company contribution that starts day one! Tuition Assistance Referral bonuses On-site education Free Continuing Education! Term life insurance at no cost to the employee Generous paid time off & paid holidays NaphCare has a partnership with NetCE that provides CEU/CME for our staff. NetCE uses a rigorous peer review process to ensure that all activities and content are up to date. This service streamlines continuing education for all NaphCare Employees to meet state-specific requirements for maintaining licensing. With NaphCare, you'll play a critical role in our continuing mission to be the leading provider of quality healthcare in the correctional industry. If you want a career that will make a difference, choose the company that is different. We support your growth and internal promotion. Once hired, we encourage our employees to continue to seek opportunities for advancement and leadership. Responsibilities Analyze reports and review internal audits to ensure benchmarks are met. Handle escalations with Claims team members, clients, and providers to ensure a resolution is achieved. Appropriately communicate information both verbally and in writing to clients, team members, and supervisors. Communicate with other departments as needed to ensure claims are processed accurately and timely. Assist with training team members on client-specific processes and payment methodologies. Delegate tasks to the team appropriately and provide support to the team members. Utilize medical terminology knowledge to review claims, medical records, and authorization scenarios. Exhibit a high comfort level in working with large volumes of data. Demonstrate a strong attention to detail and a commitment to customer service throughout the claims process. Work closely with the Director of Claims to ensure claims processes and systems are operating as expected. Additional duties and specific projects as assigned. Qualifications Associate's degree required 2+ years supervisory/managerial experience in medical claims adjudication 3+ years of medical claims processing Medicare/Medicaid claims processing experience preferred Knowledge of Medicare guidelines and payment methodologies Knowledge of medical terminology, ICD9, HCPCS and CPT coding, and an ability to understand medical records. Strong leadership and training skills Strong follow-up skills Proficiency in Microsoft Office Suite and strong written and verbal communication skills required. We know you may have questions before applying. To speak to a recruiter directly, email your questions and/or resume to with the position and location you're interested in.
May 10, 2025
Full time
Overview NaphCare is hiring an experienced Jail Claims Manager just like you to join our team at our Corporate Office in Birmingham, AL. This is not a remote position NaphCare is a family-owned medical technology company that has been delivering high-quality healthcare to correctional facilities across the nation for over 30 years. Come join our team of over 6000 employees and growing! NaphCare pays well, offers outstanding benefits, and has an incredibly engaged corporate support team to make sure you have what you need to be truly excellent at what you do. NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare as you use our cutting-edge resources, including our award-winning electronic operating system. NaphCare Benefits for Full-Time Employees Include: Prescriptions free of charge through our health plan Health, dental & vision insurance that starts day one ! Employment Assistance Program (EAP) services 401K and Roth with company contribution that starts day one! Tuition Assistance Referral bonuses On-site education Free Continuing Education! Term life insurance at no cost to the employee Generous paid time off & paid holidays NaphCare has a partnership with NetCE that provides CEU/CME for our staff. NetCE uses a rigorous peer review process to ensure that all activities and content are up to date. This service streamlines continuing education for all NaphCare Employees to meet state-specific requirements for maintaining licensing. With NaphCare, you'll play a critical role in our continuing mission to be the leading provider of quality healthcare in the correctional industry. If you want a career that will make a difference, choose the company that is different. We support your growth and internal promotion. Once hired, we encourage our employees to continue to seek opportunities for advancement and leadership. Responsibilities Analyze reports and review internal audits to ensure benchmarks are met. Handle escalations with Claims team members, clients, and providers to ensure a resolution is achieved. Appropriately communicate information both verbally and in writing to clients, team members, and supervisors. Communicate with other departments as needed to ensure claims are processed accurately and timely. Assist with training team members on client-specific processes and payment methodologies. Delegate tasks to the team appropriately and provide support to the team members. Utilize medical terminology knowledge to review claims, medical records, and authorization scenarios. Exhibit a high comfort level in working with large volumes of data. Demonstrate a strong attention to detail and a commitment to customer service throughout the claims process. Work closely with the Director of Claims to ensure claims processes and systems are operating as expected. Additional duties and specific projects as assigned. Qualifications Associate's degree required 2+ years supervisory/managerial experience in medical claims adjudication 3+ years of medical claims processing Medicare/Medicaid claims processing experience preferred Knowledge of Medicare guidelines and payment methodologies Knowledge of medical terminology, ICD9, HCPCS and CPT coding, and an ability to understand medical records. Strong leadership and training skills Strong follow-up skills Proficiency in Microsoft Office Suite and strong written and verbal communication skills required. We know you may have questions before applying. To speak to a recruiter directly, email your questions and/or resume to with the position and location you're interested in.
The provided job description contains relevant information about the Claims Manager role, including responsibilities, qualifications, and application instructions. However, it also includes unrelated safety tips about Gumtree, which are not pertinent to the job posting and detract from its professionalism and focus. To improve clarity and relevance, these safety tips should be removed from the job description. The remaining content should be formatted for better readability, using appropriate HTML tags such as for section headings and / for lists. Below is a refined version focusing solely on the job details: Job Title: Claims Manager Location: Aylesbury Contract Details: Full time, Permanent Salary: £33,000 - £40,000 per annum, depending on experience Hours: Monday to Friday, 9am - 5:30pm About Our Client: Our client is a leading organisation in the property claims sector, renowned for delivering integrated, seamless services that enhance the customer journey. With a strong trading history, they have built a reputation for innovative and highly efficient solutions that save time and money for insurers. Their commitment to customer satisfaction ensures high retention rates and exceptional service delivery. Responsibilities: Oversee the day-to-day operations of a team of claims technicians, ensuring optimal performance Implement strategies to reduce financial leakage on claims Understand and prioritise workload based on Work In Progress (WIP) demands Ensure that customer needs and requirements are met effectively Manage capacity planning and workflow within the Control Centre Regularly review and enhance current working practises for best outcomes Lead change initiatives in line with organisational objectives Conduct performance reviews and provide constructive feedback to team members Deliver training and coaching to enhance team capabilities Collaborate with other departments to ensure seamless service delivery Address low-level complaints and support the resolution of customer issues Essential Requirements: Proven performance management experience Solid operational experience within the insurance sector Strong relationship-building skills CII Certificate in Insurance qualification Excellent communication skills with a positive, proactive approach Strong analytical skills and attention to detail Experience in a leadership role within claims management How to Apply: If you would like to work for a growing company with ambitious plans for the future, please apply now! Adecco is a disability-confident employer. We are committed to an inclusive and accessible recruitment process. If you require reasonable adjustments, please let us know. Adecco acts as an employment agency for permanent recruitment and a supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Privacy Statement is available on our website.
May 10, 2025
Full time
The provided job description contains relevant information about the Claims Manager role, including responsibilities, qualifications, and application instructions. However, it also includes unrelated safety tips about Gumtree, which are not pertinent to the job posting and detract from its professionalism and focus. To improve clarity and relevance, these safety tips should be removed from the job description. The remaining content should be formatted for better readability, using appropriate HTML tags such as for section headings and / for lists. Below is a refined version focusing solely on the job details: Job Title: Claims Manager Location: Aylesbury Contract Details: Full time, Permanent Salary: £33,000 - £40,000 per annum, depending on experience Hours: Monday to Friday, 9am - 5:30pm About Our Client: Our client is a leading organisation in the property claims sector, renowned for delivering integrated, seamless services that enhance the customer journey. With a strong trading history, they have built a reputation for innovative and highly efficient solutions that save time and money for insurers. Their commitment to customer satisfaction ensures high retention rates and exceptional service delivery. Responsibilities: Oversee the day-to-day operations of a team of claims technicians, ensuring optimal performance Implement strategies to reduce financial leakage on claims Understand and prioritise workload based on Work In Progress (WIP) demands Ensure that customer needs and requirements are met effectively Manage capacity planning and workflow within the Control Centre Regularly review and enhance current working practises for best outcomes Lead change initiatives in line with organisational objectives Conduct performance reviews and provide constructive feedback to team members Deliver training and coaching to enhance team capabilities Collaborate with other departments to ensure seamless service delivery Address low-level complaints and support the resolution of customer issues Essential Requirements: Proven performance management experience Solid operational experience within the insurance sector Strong relationship-building skills CII Certificate in Insurance qualification Excellent communication skills with a positive, proactive approach Strong analytical skills and attention to detail Experience in a leadership role within claims management How to Apply: If you would like to work for a growing company with ambitious plans for the future, please apply now! Adecco is a disability-confident employer. We are committed to an inclusive and accessible recruitment process. If you require reasonable adjustments, please let us know. Adecco acts as an employment agency for permanent recruitment and a supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Privacy Statement is available on our website.
Deloitte has a longstanding reputation in UK domestic and international pensions taxation. The Employment Tax Pensions team is a vital part of Deloitte's wider Employment Taxes practice, with an excellent market reputation and a diverse client base, including public sector organizations, major international banks, FTSE 100 companies, pension trustees, and high net worth individuals. We offer a unique opportunity to work in a stimulating tax environment within an exceptional and supportive team advising this prestigious client portfolio. This innovative and dynamic team- the largest specialist pensions tax team of the Big 4-has experienced strong year-on-year growth and has significant potential for further expansion, offering ample career development opportunities with full support to reach your potential. We seek consultants to support our work advising clients on various UK and overseas tax issues. You will gain exposure to a broad range of UK taxes (including income tax, social security, capital gains tax, inheritance tax, and withholding taxes) and assist clients in implementing best practices in risk, operational, and governance structures domestically and internationally. Connect to your career at Deloitte Deloitte drives progress by leveraging our expertise to help clients become leaders. We invest in outstanding people, building diverse teams of future thinkers and empowering them to achieve more. Our shared values-leading the way, serving with integrity, caring for each other, fostering inclusion, and collaborating for impact-guide all our decisions and actions, ensuring we deliver meaningful impact. Connect to your opportunity This diverse role offers experience advising clients on specialized pensions, tax, design, risk, governance, and operational matters. You will be an integral part of client teams, encouraged to develop client relationships and mentor junior team members, with support from a senior team focused on your growth. You will work directly with this team and a remarkable client base. Your responsibilities may include: Providing bespoke pensions tax advice to corporate clients, pension trustees, and high net worth individuals on topics such as pension funding, post-funding transactions, inheritance tax planning, and extraction of retirement benefits. Advising multinational clients on the tax, risk, governance, and operational implications of international pension plans. Supporting large-scale reviews to ensure UK pension plan compliance and tax efficiency, collaborating with legal and dispute teams as needed. Advising senior executives on pension tax aspects of retirement planning, considering their location and work history. Designing and implementing global pension plans for multinational employers, covering tax, structure, and communication aspects. Supporting local retirement and savings plan requirements in emerging markets like the Middle East. Managing diverse teams within an inclusive culture that recognizes contributions from professionals of varied backgrounds. Connect to your skills and experience We seek individuals who can effectively communicate and build rapport at all levels, bring out the best in others, and are attentive listeners. You will help grow our business while maintaining standards of integrity and culture. Ideally, you will have: ATT, ACA, CTA, or equivalent qualifications (preferred but not essential) An interest in pensions taxation, with a good understanding of UK pensions tax principles and relevant experience Strong UK tax technical skills, with the ability to interpret and simplify complex tax rules and case law Numeracy, attention to detail, and a willingness to learn and expand into new technical areas Excellent relationship-building skills, business acumen, and commercial awareness Ability to communicate complex messages clearly to professional advisers and clients High-quality, accurate, and well-written work, with good planning and problem-solving skills Connect to your business - Tax At Deloitte, innovation and tax consulting go hand-in-hand. We seek new ways to push boundaries and create a unique tax career experience. Global Employer Services (GES) GEs is a 1,000-strong, award-winning, relationship-focused business, serving clients from high-net-worth individuals to FTSE 100 and 250 companies worldwide. Personal independence Regulation and controls are standard, ensuring legal protections for you and the firm. Certain financial interests and employment relationships with audit clients may be restricted. Further details will be provided during recruitment. Connect with your colleagues "You never have to do it all alone. We are stronger together, and teamwork is healthier for everyone." - Chris, Tax & Legal Our hybrid working policy You will be based in London with flexible hybrid working, balancing office, virtual, client site, and remote work to support your wellbeing and career development. Specific requirements will be discussed with your recruiter. Connect to your return-to-work opportunity If you are returning after a career break of two or more years, we offer coaching and support to ease your transition back into the workplace. Our commitment to you We aim to create an environment where you can find purpose, be yourself, and grow. Your wellbeing, strengths, and perspectives are valued, and we support continuous learning and leadership development at all levels. Connect to your next step A career at Deloitte offers growth in any direction, with purpose, impact, and authenticity. Discover more at deloitte.co.uk/careers.
May 10, 2025
Full time
Deloitte has a longstanding reputation in UK domestic and international pensions taxation. The Employment Tax Pensions team is a vital part of Deloitte's wider Employment Taxes practice, with an excellent market reputation and a diverse client base, including public sector organizations, major international banks, FTSE 100 companies, pension trustees, and high net worth individuals. We offer a unique opportunity to work in a stimulating tax environment within an exceptional and supportive team advising this prestigious client portfolio. This innovative and dynamic team- the largest specialist pensions tax team of the Big 4-has experienced strong year-on-year growth and has significant potential for further expansion, offering ample career development opportunities with full support to reach your potential. We seek consultants to support our work advising clients on various UK and overseas tax issues. You will gain exposure to a broad range of UK taxes (including income tax, social security, capital gains tax, inheritance tax, and withholding taxes) and assist clients in implementing best practices in risk, operational, and governance structures domestically and internationally. Connect to your career at Deloitte Deloitte drives progress by leveraging our expertise to help clients become leaders. We invest in outstanding people, building diverse teams of future thinkers and empowering them to achieve more. Our shared values-leading the way, serving with integrity, caring for each other, fostering inclusion, and collaborating for impact-guide all our decisions and actions, ensuring we deliver meaningful impact. Connect to your opportunity This diverse role offers experience advising clients on specialized pensions, tax, design, risk, governance, and operational matters. You will be an integral part of client teams, encouraged to develop client relationships and mentor junior team members, with support from a senior team focused on your growth. You will work directly with this team and a remarkable client base. Your responsibilities may include: Providing bespoke pensions tax advice to corporate clients, pension trustees, and high net worth individuals on topics such as pension funding, post-funding transactions, inheritance tax planning, and extraction of retirement benefits. Advising multinational clients on the tax, risk, governance, and operational implications of international pension plans. Supporting large-scale reviews to ensure UK pension plan compliance and tax efficiency, collaborating with legal and dispute teams as needed. Advising senior executives on pension tax aspects of retirement planning, considering their location and work history. Designing and implementing global pension plans for multinational employers, covering tax, structure, and communication aspects. Supporting local retirement and savings plan requirements in emerging markets like the Middle East. Managing diverse teams within an inclusive culture that recognizes contributions from professionals of varied backgrounds. Connect to your skills and experience We seek individuals who can effectively communicate and build rapport at all levels, bring out the best in others, and are attentive listeners. You will help grow our business while maintaining standards of integrity and culture. Ideally, you will have: ATT, ACA, CTA, or equivalent qualifications (preferred but not essential) An interest in pensions taxation, with a good understanding of UK pensions tax principles and relevant experience Strong UK tax technical skills, with the ability to interpret and simplify complex tax rules and case law Numeracy, attention to detail, and a willingness to learn and expand into new technical areas Excellent relationship-building skills, business acumen, and commercial awareness Ability to communicate complex messages clearly to professional advisers and clients High-quality, accurate, and well-written work, with good planning and problem-solving skills Connect to your business - Tax At Deloitte, innovation and tax consulting go hand-in-hand. We seek new ways to push boundaries and create a unique tax career experience. Global Employer Services (GES) GEs is a 1,000-strong, award-winning, relationship-focused business, serving clients from high-net-worth individuals to FTSE 100 and 250 companies worldwide. Personal independence Regulation and controls are standard, ensuring legal protections for you and the firm. Certain financial interests and employment relationships with audit clients may be restricted. Further details will be provided during recruitment. Connect with your colleagues "You never have to do it all alone. We are stronger together, and teamwork is healthier for everyone." - Chris, Tax & Legal Our hybrid working policy You will be based in London with flexible hybrid working, balancing office, virtual, client site, and remote work to support your wellbeing and career development. Specific requirements will be discussed with your recruiter. Connect to your return-to-work opportunity If you are returning after a career break of two or more years, we offer coaching and support to ease your transition back into the workplace. Our commitment to you We aim to create an environment where you can find purpose, be yourself, and grow. Your wellbeing, strengths, and perspectives are valued, and we support continuous learning and leadership development at all levels. Connect to your next step A career at Deloitte offers growth in any direction, with purpose, impact, and authenticity. Discover more at deloitte.co.uk/careers.
Home Technical Pricing Manager page is loaded Home Technical Pricing Manager Apply locations: Perth, Bristol, Glasgow, Norwich, London (UK) posted on Posted Yesterday job requisition id R-153476 National salary up to £65,000 London salary up to £75,000 We have a fantastic opportunity for an experienced Pricing Manager to join our supportive and tenacious Home Insurance team. It's an exciting time to join our personal lines business to use and develop your technical and leadership skills to deliver for our customers and contribute to profitable growth! This is a great job for someone to make a significant impact on our market-leading Home Insurance pricing and underwriting capabilities. A bit about the job: Use ground breaking statistical models to predict the current and future performance of our home insurance business Evaluate and find opportunities to improve our technical pricing and underwriting risk models Be curious and collaborate across our end-to-end Home Insurance teams to identify and implement changes to deliver our profitable growth ambitions Be a key contributor to the development of our people and technical capabilities Ensure fair treatment of customers and effective risk management. Skills and experience we're looking for: Strong understanding of the UK Personal Lines insurance market (ideally home insurance) and first-class underwriting and pricing skills Excellent business acumen and critical thinking coupled with strong financial and statistical knowledge Exceptional interpersonal and leadership skills Desirable to have knowledge of tools such as Radar, Earnix, SQL, Python, R and Snowflake Desirable to have relevant industry qualification (i.e. ACII), degree or professional qualification (i.e. Actuarial) What you'll get for this role: National salary up to £65,000, London salary up to £75,000 (depending on location, skills, experience, and qualifications) Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Tawana Chin a call on or send an email to .
May 10, 2025
Full time
Home Technical Pricing Manager page is loaded Home Technical Pricing Manager Apply locations: Perth, Bristol, Glasgow, Norwich, London (UK) posted on Posted Yesterday job requisition id R-153476 National salary up to £65,000 London salary up to £75,000 We have a fantastic opportunity for an experienced Pricing Manager to join our supportive and tenacious Home Insurance team. It's an exciting time to join our personal lines business to use and develop your technical and leadership skills to deliver for our customers and contribute to profitable growth! This is a great job for someone to make a significant impact on our market-leading Home Insurance pricing and underwriting capabilities. A bit about the job: Use ground breaking statistical models to predict the current and future performance of our home insurance business Evaluate and find opportunities to improve our technical pricing and underwriting risk models Be curious and collaborate across our end-to-end Home Insurance teams to identify and implement changes to deliver our profitable growth ambitions Be a key contributor to the development of our people and technical capabilities Ensure fair treatment of customers and effective risk management. Skills and experience we're looking for: Strong understanding of the UK Personal Lines insurance market (ideally home insurance) and first-class underwriting and pricing skills Excellent business acumen and critical thinking coupled with strong financial and statistical knowledge Exceptional interpersonal and leadership skills Desirable to have knowledge of tools such as Radar, Earnix, SQL, Python, R and Snowflake Desirable to have relevant industry qualification (i.e. ACII), degree or professional qualification (i.e. Actuarial) What you'll get for this role: National salary up to £65,000, London salary up to £75,000 (depending on location, skills, experience, and qualifications) Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Tawana Chin a call on or send an email to .
This is a Permanent, Full Time vacancy that will close in 24 days at 23:59 BST. The Vacancy Job Title: Claims Manager Location: London/Hybrid (Typically 2/3 days in the office) Type: Full time- Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch) At Price Forbes, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity. Working at Price Forbes means you'll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own. Our offices are lively and exciting places to be, but we understand that life needs flexibility and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you. What we can offer: We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry's top talent. You'll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans. Further perks of working with us (Fixed benefits): Employer pension contribution of 10% (providing you, the Employee provides 5%). Good work life balance - flexibility to suit you. Life Assurance at X4 of your base salary. Group Income Protection. Generous Annual Leave entitlement. Private Medical Insurance. The purpose of the role is to provide a quality claims service to all Canadian clients with advisory & servicing roles to customers both internal and external alike. Contributing to the achievement of corporate objectives by liaising with trading teams and clients with respect to the development and handling of claims. Accurately and efficiently supporting the claims director in the management of the processing and advocacy of claims received from notification to settlement, in line with specified terms and conditions. What you will do: Main Responsibilities/Managing Resources Delegating and supervising work to be undertaken by junior claims staff to ensure consistency of quality and service. Providing advice, support and guidance to junior claims staff as and when required. Managing own workload/time, to maximise efficiency, ensuring that deadlines and targets are met. Undertaking ongoing communication with claims colleagues, accounts and other Price Forbes divisions to ensure timely and exact production of documentation whilst maintaining accurate systems and records. Providing advice, guidance, and sharing of knowledge within own division and across the group. Managing relationships with legal, internal litigation and outside counsel for Insureds. Cultivating relationships with the claims groups for our producing wholesale clients. Relationship Management and Leadership: Continuing to develop and maintain relationships with peers, senior management along with colleagues both within own division and across Ardonagh Group. Managing and developing relationships with underwriters, adjusters, attorneys, TPAs, clients, and industry peers. Organising and leading regular team discussions/updates. Business Operations: Overseeing and completing production of new claims files and ensuring they are complete in line with defined standards. Reviewing and assessing complex claims, anticipating any potential issues/queries and deciding on action required. Reviewing claims received and providing feedback to placing brokers to lessen any potential issues. Providing underwriters with informed précis of claims as and when required. Answering complex questions from Underwriters quickly and accurately. Challenging underwriters, where appropriate, on comments using claims knowledge and previous experience. Reviewing and assessing underwriter's comments and making informed decisions. Overseeing the receiving and onward payment of settlements within agreed SLAs. Expanding knowledge of policies and their implications. Reconciling funds and accounts, investigating any discrepancies that arise. Producing accurate and quality correspondence, filtering information to ensure relevance to the receiver. Providing regular feedback to claims director on portfolio of claims, status and market conditions plus their possible implications. Supervising and checking work produced by junior team members and providing feedback where appropriate. Attending client meetings as required. Timely and efficient problem resolution using broad experience gained whilst escalating contentious issues/complex claims to senior management as required. Ensuring compliance with FCA guidelines, group rules and procedures, including maintaining accurate records. Undertaking general office administrative duties as required. Using market knowledge to justify loss reserves set by third parties on certain claims. Market Environment: Proactively expanding and maintaining awareness of market, industry and business class through networking, client/market meetings, attending conferences/briefings and reading appropriate articles/publications. Understanding and being sensitive to current market dynamics. Qualifications and Experience: Good GCSEs or A Levels including maths and English required. Cert CII required. A minimum of 8 years' experience in the Lloyds insurance markets with broking houses in client-facing roles (i.e. as a claims advocate). Demonstrable experience of handling Canadian P&C books & business. Prior mentoring/coaching of junior members of staff. A high level of accuracy in responding to a variety of queries. Think you don't meet every requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive. If you're excited about this role, but your experience doesn't perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group. Interview Process: At Price Forbes, we have a straightforward interview process to ensure the best fit for both you and the company: Submit your application with your CV, emphasising your skills and experience related to the job. Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Price Forbes, and answer any immediate questions. If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future. Depending on the role, you may be invited to attend a second stage interview with further members of the team. If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback. We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success. Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know. The Company Ardonagh Specialty Holdings Ltd incorporates Bishopsgate Insurance Brokers Ltd, Price Forbes & Partners Ltd, Ed Broking, Besso and Piiq. Together, these leading brands offer independent expertise and truly global reach across an unrivalled breadth of markets and client needs.
May 10, 2025
Full time
This is a Permanent, Full Time vacancy that will close in 24 days at 23:59 BST. The Vacancy Job Title: Claims Manager Location: London/Hybrid (Typically 2/3 days in the office) Type: Full time- Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch) At Price Forbes, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity. Working at Price Forbes means you'll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own. Our offices are lively and exciting places to be, but we understand that life needs flexibility and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you. What we can offer: We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry's top talent. You'll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans. Further perks of working with us (Fixed benefits): Employer pension contribution of 10% (providing you, the Employee provides 5%). Good work life balance - flexibility to suit you. Life Assurance at X4 of your base salary. Group Income Protection. Generous Annual Leave entitlement. Private Medical Insurance. The purpose of the role is to provide a quality claims service to all Canadian clients with advisory & servicing roles to customers both internal and external alike. Contributing to the achievement of corporate objectives by liaising with trading teams and clients with respect to the development and handling of claims. Accurately and efficiently supporting the claims director in the management of the processing and advocacy of claims received from notification to settlement, in line with specified terms and conditions. What you will do: Main Responsibilities/Managing Resources Delegating and supervising work to be undertaken by junior claims staff to ensure consistency of quality and service. Providing advice, support and guidance to junior claims staff as and when required. Managing own workload/time, to maximise efficiency, ensuring that deadlines and targets are met. Undertaking ongoing communication with claims colleagues, accounts and other Price Forbes divisions to ensure timely and exact production of documentation whilst maintaining accurate systems and records. Providing advice, guidance, and sharing of knowledge within own division and across the group. Managing relationships with legal, internal litigation and outside counsel for Insureds. Cultivating relationships with the claims groups for our producing wholesale clients. Relationship Management and Leadership: Continuing to develop and maintain relationships with peers, senior management along with colleagues both within own division and across Ardonagh Group. Managing and developing relationships with underwriters, adjusters, attorneys, TPAs, clients, and industry peers. Organising and leading regular team discussions/updates. Business Operations: Overseeing and completing production of new claims files and ensuring they are complete in line with defined standards. Reviewing and assessing complex claims, anticipating any potential issues/queries and deciding on action required. Reviewing claims received and providing feedback to placing brokers to lessen any potential issues. Providing underwriters with informed précis of claims as and when required. Answering complex questions from Underwriters quickly and accurately. Challenging underwriters, where appropriate, on comments using claims knowledge and previous experience. Reviewing and assessing underwriter's comments and making informed decisions. Overseeing the receiving and onward payment of settlements within agreed SLAs. Expanding knowledge of policies and their implications. Reconciling funds and accounts, investigating any discrepancies that arise. Producing accurate and quality correspondence, filtering information to ensure relevance to the receiver. Providing regular feedback to claims director on portfolio of claims, status and market conditions plus their possible implications. Supervising and checking work produced by junior team members and providing feedback where appropriate. Attending client meetings as required. Timely and efficient problem resolution using broad experience gained whilst escalating contentious issues/complex claims to senior management as required. Ensuring compliance with FCA guidelines, group rules and procedures, including maintaining accurate records. Undertaking general office administrative duties as required. Using market knowledge to justify loss reserves set by third parties on certain claims. Market Environment: Proactively expanding and maintaining awareness of market, industry and business class through networking, client/market meetings, attending conferences/briefings and reading appropriate articles/publications. Understanding and being sensitive to current market dynamics. Qualifications and Experience: Good GCSEs or A Levels including maths and English required. Cert CII required. A minimum of 8 years' experience in the Lloyds insurance markets with broking houses in client-facing roles (i.e. as a claims advocate). Demonstrable experience of handling Canadian P&C books & business. Prior mentoring/coaching of junior members of staff. A high level of accuracy in responding to a variety of queries. Think you don't meet every requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive. If you're excited about this role, but your experience doesn't perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group. Interview Process: At Price Forbes, we have a straightforward interview process to ensure the best fit for both you and the company: Submit your application with your CV, emphasising your skills and experience related to the job. Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Price Forbes, and answer any immediate questions. If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future. Depending on the role, you may be invited to attend a second stage interview with further members of the team. If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback. We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success. Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know. The Company Ardonagh Specialty Holdings Ltd incorporates Bishopsgate Insurance Brokers Ltd, Price Forbes & Partners Ltd, Ed Broking, Besso and Piiq. Together, these leading brands offer independent expertise and truly global reach across an unrivalled breadth of markets and client needs.
Regional Head of Delegated Authority and Portfolio Solutions Let's care for tomorrow. Whether it's aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses. We are looking for a Delegated Authority & Facilities Manager (m/f/d), based in London. Your Team Join our fantastic team at Allianz Commercial, where collaboration and innovation are at the heart of what we do! We lead the charge in executing the Delegated Authority and Portfolio Solutions Underwriting and Distribution strategy, and we're all about creating a supportive and friendly environment that encourages growth and excellence. Our team is a diverse mix of talented professionals who bring their unique skills and experiences to the table. Together, we manage projects with precision, streamline processes, and dive into technical underwriting and operational aspects. We support each other, share insights, and work closely to ensure effective governance frameworks are always in place. We're passionate about maintaining the highest standards in managing delegated authority arrangements and portfolio solutions, which are key to Allianz Commercial's growth. We believe in the power of teamwork, innovation, and striving for excellence in everything we do. If you're looking for a friendly and collaborative team where your contributions truly matter, we'd love to hear from you! Apply now and help us shape the future of portfolio solutions at Allianz Commercial. Your journey to making a real impact starts here! The Impact You Will Have As part of our team, you'll have the opportunity to make a significant impact by working alongside all Regional Line of Business Heads and Product Heads. You'll be at the forefront of managing a team dedicated to developing and centralizing underwriting strategy, governance, distribution, service, and operations. Your role will involve overseeing and managing, in collaboration with the underwriting team, all delegated underwriting authorities and facilities for Regional Unit London. This is a chance for a dynamic and structured individual to take ownership and drive the performance of all facilities. You'll create efficiencies throughout the end-to-end process, opening up new facilities opportunities for the region. This position is key to the strategic growth of our business, contributing to the diversification of our overall portfolio. Some of your specific responsibilities could include: Manage delegated underwriting to ensure Cover holders and binding authorities comply with company procedures, regulatory requirements, and best practices. Support the monitoring and oversight of Coverholders, TPAs, and brokers. Implement and administer best practices in delegated underwriting management, participating in change projects and improvement initiatives. Engage strongly with stakeholders across the business and with customers, including Coverholders and brokers. Approve new and renewal Coverholders and binding authorities in line with company procedures and regulatory requirements. Handle complex Coverholder applications, liaising with CxO functions for new and renewal arrangements. What You'll Bring to the Role Strong organizational and communication skills to manage alignment with underwriting leaders and individuals within the DA Facility team. Underwriting knowledge across multiple lines of business, whether from pure underwriting or underwriting process and operations. Ability to create and drive underwriting strategies while maintaining a strong partnership approach and supporting teams. Understanding of underwriting processes and risk factors. Critical business analytics skills with a structured approach to analysis, data, and logic. Comfort in reviewing detailed information and preparing summarized case files with clear communication. Project management skills with an organized approach to stakeholder management and collaboration across teams. Good report writing skills for sharing results and decisions across the group. Understanding of MGA working models. Knowledge of legal and regulatory regimes, compliance, and regulatory demands. Ability to liaise closely with global colleagues and contribute to the Global Portfolio Solutions strategy. The ability to ensure ethical AI practices and stay updated with emerging AI technologies will be key to maintaining a competitive advantage. What's in it for you? Let's care about everything that makes you, you We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us. Let's care for your financial wellbeing We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. Let's care for your opportunities to progress From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Let's care for life's twists and turns From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. Let's care for our society and our planet With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. Care to join us? Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead. Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture. People with disabilities: We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email Recruitment Agencies: Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.
May 10, 2025
Full time
Regional Head of Delegated Authority and Portfolio Solutions Let's care for tomorrow. Whether it's aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses. We are looking for a Delegated Authority & Facilities Manager (m/f/d), based in London. Your Team Join our fantastic team at Allianz Commercial, where collaboration and innovation are at the heart of what we do! We lead the charge in executing the Delegated Authority and Portfolio Solutions Underwriting and Distribution strategy, and we're all about creating a supportive and friendly environment that encourages growth and excellence. Our team is a diverse mix of talented professionals who bring their unique skills and experiences to the table. Together, we manage projects with precision, streamline processes, and dive into technical underwriting and operational aspects. We support each other, share insights, and work closely to ensure effective governance frameworks are always in place. We're passionate about maintaining the highest standards in managing delegated authority arrangements and portfolio solutions, which are key to Allianz Commercial's growth. We believe in the power of teamwork, innovation, and striving for excellence in everything we do. If you're looking for a friendly and collaborative team where your contributions truly matter, we'd love to hear from you! Apply now and help us shape the future of portfolio solutions at Allianz Commercial. Your journey to making a real impact starts here! The Impact You Will Have As part of our team, you'll have the opportunity to make a significant impact by working alongside all Regional Line of Business Heads and Product Heads. You'll be at the forefront of managing a team dedicated to developing and centralizing underwriting strategy, governance, distribution, service, and operations. Your role will involve overseeing and managing, in collaboration with the underwriting team, all delegated underwriting authorities and facilities for Regional Unit London. This is a chance for a dynamic and structured individual to take ownership and drive the performance of all facilities. You'll create efficiencies throughout the end-to-end process, opening up new facilities opportunities for the region. This position is key to the strategic growth of our business, contributing to the diversification of our overall portfolio. Some of your specific responsibilities could include: Manage delegated underwriting to ensure Cover holders and binding authorities comply with company procedures, regulatory requirements, and best practices. Support the monitoring and oversight of Coverholders, TPAs, and brokers. Implement and administer best practices in delegated underwriting management, participating in change projects and improvement initiatives. Engage strongly with stakeholders across the business and with customers, including Coverholders and brokers. Approve new and renewal Coverholders and binding authorities in line with company procedures and regulatory requirements. Handle complex Coverholder applications, liaising with CxO functions for new and renewal arrangements. What You'll Bring to the Role Strong organizational and communication skills to manage alignment with underwriting leaders and individuals within the DA Facility team. Underwriting knowledge across multiple lines of business, whether from pure underwriting or underwriting process and operations. Ability to create and drive underwriting strategies while maintaining a strong partnership approach and supporting teams. Understanding of underwriting processes and risk factors. Critical business analytics skills with a structured approach to analysis, data, and logic. Comfort in reviewing detailed information and preparing summarized case files with clear communication. Project management skills with an organized approach to stakeholder management and collaboration across teams. Good report writing skills for sharing results and decisions across the group. Understanding of MGA working models. Knowledge of legal and regulatory regimes, compliance, and regulatory demands. Ability to liaise closely with global colleagues and contribute to the Global Portfolio Solutions strategy. The ability to ensure ethical AI practices and stay updated with emerging AI technologies will be key to maintaining a competitive advantage. What's in it for you? Let's care about everything that makes you, you We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us. Let's care for your financial wellbeing We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. Let's care for your opportunities to progress From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Let's care for life's twists and turns From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. Let's care for our society and our planet With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. Care to join us? Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead. Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture. People with disabilities: We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email Recruitment Agencies: Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.
Job Description - Product Owner - Underwriting About Hiscox: At Hiscox we care about our people. We hire the best people for the work, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross-functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co-create to set out how they'll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we're delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. If that sounds good to you, get in touch. Product Owner - Underwriting - London (Hybrid) Reporting to: Head of Core Value Streams The Role The role spans the Underwriting Function Value Streams and sits as a direct report to the Head of Core Value Streams as a member of the Group Enterprise Systems (GES) team. The remit includes all business applications within the Underwriting Function, which includes our core PAS platform and internal analytics platform. Building on a period of substantial technology investment in the finance systems, the GES team now needs to build out, and deliver, technology roadmaps for the remaining group functions, especially the Underwriting function. They also need to continue to deliver a first class level of maintenance and support for the critical systems that they have responsibility for. Key Responsibilities Resilience: ensure the provision of all Claims applications to meet the quality, resilience and usability of all user groups. Customer Liaison: collaborate with the Group Claims leadership team and BU Claims teams in setting and driving the strategic agenda for all applications within the Claims function to ensure they support the Group Technology goals to Simplify, Protect and Enable the wider business. Technical Consultant: nurture ideas and propose solutions to existing Claims function problems, determine roadmaps for the applications, and manage or liaise with support teams to achieve goals and objectives. Ensure all Claims function applications are robust, secure, scalable and comply with regulatory mandates and standards. Manage, inspire, and develop the team. Ensure they have necessary capabilities/training to perform their roles to the highest standards. Promote a commercially oriented culture where the support team recognize their importance to Hiscox's commercial aims and work to enhance and enable them. Provide relevant strategic management information to stakeholders as required to help assess project progress, service levels, and key decisions. Adopt a value focused approach to technology leadership, maximizing commercial return on investment, whilst effectively managing a finite budget. Candidate Profile Whilst a technical background in software delivery and digital platforms is valuable for this role, there are a number of key capabilities that the successful candidate needs to be able to demonstrate which are more important than a strong technical background: Strategic thinking: Our current application estate is set to go through a fairly significant transformation programme over the next few years to enable it to better respond to evolving business needs specifically in the Claims function. Strong analytical skills and complex problem solving is paramount to the success of this role. Leadership: Having the ability to communicate a product vision, a set of objectives, as well as delivering change through teams (both internal and third party) is a key feature of the role. Communication & stakeholder management: The role requires a strong ability to communicate effectively and influence at different levels of the organisation, from the individual developer in the team through to the senior leadership. The Claims PO role is a key business partner for a key function across the Group so the successful candidate needs to be able to manage complexity in prioritisation and stakeholder management, as well as being very adept at written, verbal, and listening skills. Programme management: lead across vendors and internal teams, comfortable working with both traditional methodologies and modern agile methodologies in a multi-faceted application estate with a wide range of different tools and technologies. Technical Capabilities: In-depth understanding of Marketing tools and technologies specifically externally facing digital platforms, strong knowledge of Agile principles and processes, experience working in Value Streams and/or a product development environment.
May 10, 2025
Full time
Job Description - Product Owner - Underwriting About Hiscox: At Hiscox we care about our people. We hire the best people for the work, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross-functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co-create to set out how they'll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we're delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. If that sounds good to you, get in touch. Product Owner - Underwriting - London (Hybrid) Reporting to: Head of Core Value Streams The Role The role spans the Underwriting Function Value Streams and sits as a direct report to the Head of Core Value Streams as a member of the Group Enterprise Systems (GES) team. The remit includes all business applications within the Underwriting Function, which includes our core PAS platform and internal analytics platform. Building on a period of substantial technology investment in the finance systems, the GES team now needs to build out, and deliver, technology roadmaps for the remaining group functions, especially the Underwriting function. They also need to continue to deliver a first class level of maintenance and support for the critical systems that they have responsibility for. Key Responsibilities Resilience: ensure the provision of all Claims applications to meet the quality, resilience and usability of all user groups. Customer Liaison: collaborate with the Group Claims leadership team and BU Claims teams in setting and driving the strategic agenda for all applications within the Claims function to ensure they support the Group Technology goals to Simplify, Protect and Enable the wider business. Technical Consultant: nurture ideas and propose solutions to existing Claims function problems, determine roadmaps for the applications, and manage or liaise with support teams to achieve goals and objectives. Ensure all Claims function applications are robust, secure, scalable and comply with regulatory mandates and standards. Manage, inspire, and develop the team. Ensure they have necessary capabilities/training to perform their roles to the highest standards. Promote a commercially oriented culture where the support team recognize their importance to Hiscox's commercial aims and work to enhance and enable them. Provide relevant strategic management information to stakeholders as required to help assess project progress, service levels, and key decisions. Adopt a value focused approach to technology leadership, maximizing commercial return on investment, whilst effectively managing a finite budget. Candidate Profile Whilst a technical background in software delivery and digital platforms is valuable for this role, there are a number of key capabilities that the successful candidate needs to be able to demonstrate which are more important than a strong technical background: Strategic thinking: Our current application estate is set to go through a fairly significant transformation programme over the next few years to enable it to better respond to evolving business needs specifically in the Claims function. Strong analytical skills and complex problem solving is paramount to the success of this role. Leadership: Having the ability to communicate a product vision, a set of objectives, as well as delivering change through teams (both internal and third party) is a key feature of the role. Communication & stakeholder management: The role requires a strong ability to communicate effectively and influence at different levels of the organisation, from the individual developer in the team through to the senior leadership. The Claims PO role is a key business partner for a key function across the Group so the successful candidate needs to be able to manage complexity in prioritisation and stakeholder management, as well as being very adept at written, verbal, and listening skills. Programme management: lead across vendors and internal teams, comfortable working with both traditional methodologies and modern agile methodologies in a multi-faceted application estate with a wide range of different tools and technologies. Technical Capabilities: In-depth understanding of Marketing tools and technologies specifically externally facing digital platforms, strong knowledge of Agile principles and processes, experience working in Value Streams and/or a product development environment.
4Recruitment Services are seeking an experienced Senior Pensions Adviser to work for a council based in West London. The purpose of the role will be: To support the Assistant Pensions Team Manager in the day to day operation of the Clients Pension Service, which includes monitoring the pension administrator provider s performance against set criteria. To undertake a range of administrative duties in relation to the pension function, including the provision and checking of information to support the accurate maintenance of scheme member records, and to monitor and assist employers in fulfilling their obligations to the pension fund. To provide administrative support to the Assistant Pensions Team Manager or Head of Pensions as required. DUTIES AND RESPONSIBILITIES INCLUDE: Calculate and check redundancy payments where required. Process Contributions: Handle all types of pension benefits and contributions with accuracy. Process and check weekly payments, calculating accurately and ensuring they are processed in a timely manner Analyse and manage the monthly employer contribution remittances and schedules Support in the processing of early retirements, provide relevant data to the pensions administrator to enable them to calculate pension benefits and costs to the employer, and liaise with any other parties as necessary to support the accurate and timely provision of this information. Assist in triannual valuations and audit requests Ensure that any new employers or admitted bodies are onboarded into the Fund in an accurate and timely manner Control, monitor and reconcile the LGPS employee and employer contributions for employing and admitted bodies, schools and academies with external payroll providers, and resolve any discrepancies. ESSENTIAL REQUIREMENTS INCLUDE: Develop and maintain a high degree of knowledge relating to the Local Government Pension Scheme (LGPS) Regulations, Teachers Pension Scheme (TPS), Discretionary Payments Regulations, the State Pension Scheme, and HM Revenue & Customs (HMRC) and The Pensions Regulator requirements in respect of pensions. Assist the Assistant Pensions Team Manager in maintaining statistical data to monitor the performance of the pension administrator provider, which includes records of payments to and from the Pensions Fund and the accuracy of LGPS deductions from scheme members pay as calculated by employers. Liaise with scheme employers to ensure that they meet their responsibilities in respect of the accurate and timely provision of all necessary pension information to the administering authority. A full JD is available on request. What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
May 10, 2025
Contractor
4Recruitment Services are seeking an experienced Senior Pensions Adviser to work for a council based in West London. The purpose of the role will be: To support the Assistant Pensions Team Manager in the day to day operation of the Clients Pension Service, which includes monitoring the pension administrator provider s performance against set criteria. To undertake a range of administrative duties in relation to the pension function, including the provision and checking of information to support the accurate maintenance of scheme member records, and to monitor and assist employers in fulfilling their obligations to the pension fund. To provide administrative support to the Assistant Pensions Team Manager or Head of Pensions as required. DUTIES AND RESPONSIBILITIES INCLUDE: Calculate and check redundancy payments where required. Process Contributions: Handle all types of pension benefits and contributions with accuracy. Process and check weekly payments, calculating accurately and ensuring they are processed in a timely manner Analyse and manage the monthly employer contribution remittances and schedules Support in the processing of early retirements, provide relevant data to the pensions administrator to enable them to calculate pension benefits and costs to the employer, and liaise with any other parties as necessary to support the accurate and timely provision of this information. Assist in triannual valuations and audit requests Ensure that any new employers or admitted bodies are onboarded into the Fund in an accurate and timely manner Control, monitor and reconcile the LGPS employee and employer contributions for employing and admitted bodies, schools and academies with external payroll providers, and resolve any discrepancies. ESSENTIAL REQUIREMENTS INCLUDE: Develop and maintain a high degree of knowledge relating to the Local Government Pension Scheme (LGPS) Regulations, Teachers Pension Scheme (TPS), Discretionary Payments Regulations, the State Pension Scheme, and HM Revenue & Customs (HMRC) and The Pensions Regulator requirements in respect of pensions. Assist the Assistant Pensions Team Manager in maintaining statistical data to monitor the performance of the pension administrator provider, which includes records of payments to and from the Pensions Fund and the accuracy of LGPS deductions from scheme members pay as calculated by employers. Liaise with scheme employers to ensure that they meet their responsibilities in respect of the accurate and timely provision of all necessary pension information to the administering authority. A full JD is available on request. What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced claims professional to join our dynamic team in London and establish the claims proposition for our nascent Accident and Health (A&H) product. The individual will be responsible for managing and coordinating the A&H claims portfolio as we launch the product and begin to write policies for a broad range of customers. This is an opportunity to work within a highly collaborative team environment and provides the chance to establish and develop a service proposition, critical to the launch of a new product line, whilst working alongside our underwriters and other stakeholders to create a "best in class" claims offering. Duties & Responsibilities: Manage and handle a diverse portfolio of Accident & Health claims, including complex and large claims. Collaborate with Underwriting and Actuarial partners on portfolio, risk mitigation, policy language, and claim trends. Prepare reports, accurately set reserves within handling authority, or make claim recommendations concerning reserve changes. Proactively manage and maintain the service standards critical to the successful implementation of an A&H claims proposition. Ensure that vendors provide a market leading, cost-effective service to both insured and the company by continually monitoring their performance, cost, and quality. Collaborate and interact with customers, brokers, service providers and other external stakeholders. Present the A&H claims offering to our customers and brokers. Qualifications, Skills and Experience: Experience of handling or managing claims flowing from an A&H product line. Experience of the services and additional benefits provided by A&H products. A minimum of seven years of A&H experience in the UK and additional jurisdictions. Excellent interpersonal, communication, and negotiation skills. Ability and willingness to work effectively in a team environment and handle multiple tasks simultaneously. BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action-oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. To apply, please submit your CV with a cover letter outlining why this would be the perfect role for you to . NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.
May 10, 2025
Full time
Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced claims professional to join our dynamic team in London and establish the claims proposition for our nascent Accident and Health (A&H) product. The individual will be responsible for managing and coordinating the A&H claims portfolio as we launch the product and begin to write policies for a broad range of customers. This is an opportunity to work within a highly collaborative team environment and provides the chance to establish and develop a service proposition, critical to the launch of a new product line, whilst working alongside our underwriters and other stakeholders to create a "best in class" claims offering. Duties & Responsibilities: Manage and handle a diverse portfolio of Accident & Health claims, including complex and large claims. Collaborate with Underwriting and Actuarial partners on portfolio, risk mitigation, policy language, and claim trends. Prepare reports, accurately set reserves within handling authority, or make claim recommendations concerning reserve changes. Proactively manage and maintain the service standards critical to the successful implementation of an A&H claims proposition. Ensure that vendors provide a market leading, cost-effective service to both insured and the company by continually monitoring their performance, cost, and quality. Collaborate and interact with customers, brokers, service providers and other external stakeholders. Present the A&H claims offering to our customers and brokers. Qualifications, Skills and Experience: Experience of handling or managing claims flowing from an A&H product line. Experience of the services and additional benefits provided by A&H products. A minimum of seven years of A&H experience in the UK and additional jurisdictions. Excellent interpersonal, communication, and negotiation skills. Ability and willingness to work effectively in a team environment and handle multiple tasks simultaneously. BHSI Offers: A competitive package and exciting growth opportunities for career-oriented teammates. A dynamic, action-oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework. To apply, please submit your CV with a cover letter outlining why this would be the perfect role for you to . NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.
We're looking for Insurance Advisers to join the Business Team in our Norwich, Bury St Edmunds, or Peterborough offices. Posted: 15/11/24 Location: Bury St Edmunds, Peterborough, Norwich Hours: Full-time Flexibility: Office-based, with flexibility Job type: Business Insurance Adviser About the role Working as a business account handler, you will provide first-class customer service directly to new and existing clients, including one-to-one client management, to generate, develop, maintain, and retain business across all classes of commercial insurance. The Business Team is a fast-paced and dynamic sales environment, managing all the commercial insurance needs of our clients. Closing date for applications: 28/02/2025 at 5:00pm What we're looking for Candidates will have a background in the insurance industry and although experience of commercial insurance products is desired, a full training programme is in place. You must be a team player. Knowledge of OGI and/or Acturis would be an advantage, but again, full training will be given. Time management and strong communication skills are essential, together with the ability to work well under pressure. Attention to detail is vital, as is a can-do attitude and customer service skills. Benefits 25 days annual leave + Bank Holidays (option to purchase up to three additional holiday days in April each year) Discretionary annual Company bonus scheme Life Insurance (4x annual salary) Salary Exchange pension scheme Supported professional training and development Discounted financial services and insurance products Funded professional memberships Recruitment referral incentive bonus 'refer a friend' Client introduction commission incentive About us and what we offer At Alan Boswell Group, we are proud of our people, their successes, and value their contributions to our growing business. Whether you are new to insurance or have a number of years' experience to bring, we encourage employees to develop and grow. We offer excellent remuneration, a benefits package including pension and healthcare scheme, and opportunities for promotion within the company to help us hold on to and nurture talent. Apply online To apply for this role, please fill out the form below.
May 10, 2025
Full time
We're looking for Insurance Advisers to join the Business Team in our Norwich, Bury St Edmunds, or Peterborough offices. Posted: 15/11/24 Location: Bury St Edmunds, Peterborough, Norwich Hours: Full-time Flexibility: Office-based, with flexibility Job type: Business Insurance Adviser About the role Working as a business account handler, you will provide first-class customer service directly to new and existing clients, including one-to-one client management, to generate, develop, maintain, and retain business across all classes of commercial insurance. The Business Team is a fast-paced and dynamic sales environment, managing all the commercial insurance needs of our clients. Closing date for applications: 28/02/2025 at 5:00pm What we're looking for Candidates will have a background in the insurance industry and although experience of commercial insurance products is desired, a full training programme is in place. You must be a team player. Knowledge of OGI and/or Acturis would be an advantage, but again, full training will be given. Time management and strong communication skills are essential, together with the ability to work well under pressure. Attention to detail is vital, as is a can-do attitude and customer service skills. Benefits 25 days annual leave + Bank Holidays (option to purchase up to three additional holiday days in April each year) Discretionary annual Company bonus scheme Life Insurance (4x annual salary) Salary Exchange pension scheme Supported professional training and development Discounted financial services and insurance products Funded professional memberships Recruitment referral incentive bonus 'refer a friend' Client introduction commission incentive About us and what we offer At Alan Boswell Group, we are proud of our people, their successes, and value their contributions to our growing business. Whether you are new to insurance or have a number of years' experience to bring, we encourage employees to develop and grow. We offer excellent remuneration, a benefits package including pension and healthcare scheme, and opportunities for promotion within the company to help us hold on to and nurture talent. Apply online To apply for this role, please fill out the form below.