10 jobs found in Hertford

Role: Small Tool Fitter Location: Hertfordshire Employer: Agricultural Company Salary: £30,000 - £33,000 per annum Platinum Recruitment is working with an award winning Agricultural company. This is an opportunity for an experienced Small Tool Fitter Benefits for an Small Tool Fitter 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Sch click apply for full job details

Are you an engineer who enjoys solving technical problems, helping customers, and being the go-to person for product know-how? This Field Application Engineer role is ideal if you've got a solid base in analogue electronics and want to grow your career with a mix of technical consultancy, product application support, and customer interaction. This is a service-first technical support role , working closely with the Field Sales team to deliver solutions, not just specs. You'll receive both internal and external training to build your expertise across a wide range of Passive and Active components , including Magnetics, Capacitors, DC/DC modules, RF, and more . What You'll Be Doing Providing daily technical support and practical solutions to customers. Supporting the Field Sales team on-site and via video calls with deep product knowledge. Helping increase the number of components designed into customer BoMs. Writing technical presentations and application notes for a global audience. Delivering presentations at internal and external events to educate and promote products. What We're Looking For Degree-qualified in Electrical or Electronic Engineering. At least 2 years of experience in analogue electronic design hands-on, practical experience preferred. Solid understanding of areas such as power supply design, EMC filtering, and communication protocols. I am familiar with DC/DC converter topologies (Buck, Boost, SEPIC, Flyback) and ideally have some experience with offline (AC/DC) topologies. Bonus points for RF knowledge or experience with RF modules and protocols. Naturally curious, outgoing, and keen to build lasting relationships with customers. Confident communicator, happy presenting to groups and working across departments. UK driving licence is required. Strong organisational skills and able to manage your own workload while being a team player. Some commercial or sales experience is a nice-to-have, but not essential. What's in It for You? 60k salary (circa, negotiable) Bonus, Annually end of year, car + fuel card. A technically varied and customer-focused role with room to grow. Ongoing training and development to sharpen your technical and commercial skills. Opportunities to travel and work across both the UK and some international markets. Real career progression potential in a company that values service, not hard sell. About Us: At Thomas Lee Recruitment, we specialise in connecting engineers and technical salespeople with leading companies in the engineering sector. We pride ourselves on offering a personalised, professional, and transparent recruitment service. Our focus is on understanding both client and candidate needs to ensure the best possible match. How to Apply: All applications will be responded to. Please ensure you have the right to work in the UK before applying. By applying for this role, you accept our Terms & Conditions, Privacy Policy, and Disclaimers, which can be found on our website.

Role: Workshop Operative Location: Hertford Hours: Full time Salary: £12.21ph An excellent opportunity has now arisen for a Workshop Operative to join our clients successful team. Duties of a Workshop Operative Working within the workshop on the production line Goods in / out Assembly of products Getting orders ready What we would like from you: Previous production and workshop experience Hand tools Working within a fast paced environment Able to work on a production line If you are interested in this role, please apply below with your most recent CV. WGCTEMPS By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Hiring a Creative Artworker to work in Hertford! We are looking for a Creative Artworker to join A dynamic studio team, working with high profile clients and market leading brands. This role is perfect for someone who has a passion for design and an understanding of print and digital production processes. The ideal candidate will have energy, enthusiasm, and a professional attitude with a keen eye for detail. Creative Artworker Salary: 27,000 per year DOE Location: Hertford Job Type: Full Time / Office Based either Permanent or Temp- Perm Working Hours: 9am - 5:30pm (MON-FRI) Creative Artworker Details: Creating artworks and design output across all areas of the business, including print, large format and digital. Generate press ready artwork ready for production. Ensure that all artwork meets technical and brand standards. Maintain job folders and archive libraries Interpret and work to agreed briefs Present finalised ideas/concepts and proofs Report job progress, status, and schedules Manage multiple projects Contribute towards marketing projects, updating web assets and social media platforms. When necessary plan/impose production artworks and cut files Creative Artworker Requirements: In-depth knowledge of Adobe Creative Cloud, in particular InDesign, Illustrator and Photoshop. Strong layout and typography skills. Knowledge of print processes and digital production techniques. Excellent communication and time management skills. Collaborative skills to work closely with senior account managers, clients and fellow team members. A good understanding of brand and corporate guidelines. Proven organisational skills, including managing your own workload, prioritising jobs, and multi-tasking to meet production schedules and deadlines. Excellent attention to detail, and a keen eye for spelling and grammar. Consistently demonstrate a professional attitude to work as part of a team and on your own initiative. Production Art work experience is essential Submit your CV or contact Giovanna on (phone number removed) to apply!

We are seeking an IT Service Operations Manager. The IT Service Operations Manager is accountable for ensuring the efficient operation and reliability of IT support and service delivery throughout the organisation. This role includes overseeing daily IT service desk activities, managing incident resolution processes, and maintaining service standards that meet or surpass customer expectations. The manager ensures that systems, networks, and applications perform effectively and align with both business goals and user requirements. Additionally, this position is instrumental in leading service improvement initiatives, providing guidance to junior team members, and handling escalations and major incidents through to resolution. This is an office-based role, Monday to Friday, based in Hertford, Hertfordshire. Key Responsibilities: Overall Service Operations Management: Oversee the daily operations of the IT service desk, ensuring tickets are processed in accordance with established procedures and SLAs. Develop and implement best practices for managing tickets, including prioritising based on business impact, and maintaining accurate records for ticket status, types, and priorities. Manage escalations from 1st and 2nd line support teams, ensuring timely and effective resolution of complex issues interfacing with 3rd line across the wider business. Lead incident and problem management processes, including root-cause analysis for recurring incidents, working closely with internal teams and external vendors. Own and manage the organisation s IT Service Management (ITSM) platform (HALO), including administration, configuration, and continuous improvement of core modules such as Incident, Request, Change, Problem, and Configuration Management. Act as the internal lead for IT operations, providing oversight and accountability for IT systems and user experience. Collaborate with the Network & Infrastructure Manager and Level 3 engineers to ensure effective support and delivery of services, particularly around Microsoft 365 and infrastructure platforms. Support service reporting, governance, and compliance activities. Service Level Agreement (SLA) Management: • Monitor IT service performance to ensure compliance with SLAs, managing ticket queues and ensuring incidents are resolved in a timely manner. • Proactively identify and mitigate potential SLA breaches through regular reviews of system performance and troubleshooting incidents. • Develop and implement corrective actions for downtime or service unavailability, ensuring compliance with contractual obligations and maintaining uptime targets (e.g., 99.8% system availability). Team Leadership and Development: • Lead and mentor 1st, 2nd, and 3rd line support teams, providing technical guidance, coaching, and performance feedback. • Conduct regular training sessions to improve team skills in troubleshooting, technical processes, and customer service. • Foster a collaborative working environment that encourages knowledge sharing and continuous improvement. Incident and Change Management: • Act as the point of contact for major incidents, overseeing the resolution process and ensuring stakeholders are kept informed throughout the lifecycle of incidents. • Manage the change management process, ensuring all planned changes are carefully evaluated, approved, and properly communicated to affected stakeholders. • Ensure that all incidents, changes, and requests are tracked and properly documented for reporting purposes. User Management and Security: Initially required to establish a working Security group for the business and subsequently to own the implementation and processes within ITSM. Oversee user account management processes for systems like Microsoft O365, ensuring proper account provisioning, modification, and deactivation. Ensure that security protocols such as Zero Trust are enforced and that sensitive information is handled in accordance with company policies and compliance requirements. Facilitate regular reviews of access controls, permissions, and security posture. System Maintenance and Performance Optimisation: • Manage the scheduling and execution of preventive maintenance activities, including updates, patches, and hardware replacements. Project Management and System Configuration: • Collaborate with the project teams to assist with resource planning and own the assignment of tasks relative to the department and to meet agreed delivery dates for clients. Stakeholder Management: • Work closely with internal and external stakeholders, to ensure service levels are met and improve overall service delivery. Training and Documentation: • Maintain up-to-date technical documentation for IT services and systems, including troubleshooting guides, best practices, and system configurations. • Lead the development of user training programs, ensuring effective onboarding and knowledge transfer to end-users and staff. Business Minded and Continuous Improvement: • Actively drive improvements in IT service delivery, identifying areas of inefficiency or underperformance and implementing solutions. • Participate in business initiatives contributing to revenue growth, operational excellence, and customer satisfaction. • Keep up to date with new technologies and industry best practices, recommending their adoption to improve service quality and operational efficiency. Qualifications: Strong leadership and team management skills. Excellent communication, problem-solving, and organisational skills. ITIL 4 Foundation or equivalent service management certification. A minimum of 5+ years of experience in IT support or service operations management. Good understanding of IT infrastructure, systems, and applications, as well as experience with security frameworks (e.g., Zero Trust). Strong understanding of cybersecurity principles (e.g., Cyber Essentials, CompTIA Security+). Ability to manage complex technical issues while maintaining a focus on customer service and business needs. An understanding and interest in audio-visual systems, including Digital Signage. Good knowledge of ISO 27001 and other relevant information security standards, with a proven track record of implementing and maintaining security management systems in compliance with ISO standards. Proven track record in managing SLA compliance and delivering results in a fast-paced environment. Exceptional organisational and multitasking abilities. Analytical mindset with the ability to identify trends, root causes, and implement solutions. Desirable (Not Essential): CompTIA Network+ or equivalent to support effective collaboration with network teams. Foundation-level cloud certification (e.g., Microsoft Azure Fundamentals, AWS Cloud Practitioner) Service Desk Institute (SDI) certification or similar, to reinforce user-centric service delivery. Awareness of ISO9001 / ISO27001 or similar frameworks. Exposure to tools and project delivery methodologies (e.g., PRINCE2 Foundation, Lean practitioner, AgilePM Foundation). Working Hours: Monday - Friday 08:30 - 17:30 Excellent company benefits

Our well-established client in Hertford is seeking an IT Network Support Engineer to join their team. MFK Recruitment has recruited 2 Engineers to this company previously in the past 2 years, both individuals are really enjoying their roles! Who is the company? Formed in 2003 and based in Hertford, the company provides IT support to customers ranging from home and business to the NHS. Their close working team of engineers and support staff focus on end-user support, both on customer sites and remotely. We have evolved our working processes over many years to provide the best and most efficient service we can, whilst still creating great customer relationships along the way. They have a very low staff turnover and support their employees wherever possible, helping to foster a positive working environment. IT Network Support Engineer - Job Summary: We are seeking a skilled and experienced IT Network Support Engineer to assist us supporting and expanding our customers growing network infrastructure. As part of the infrastructure team, you will be working as a bridge point between our service desk, projects team and NOC. The ideal candidate will have expertise in diagnosing circuit and hardware issues, knowledge of TCP/IP networking including routing, firewalling and IPAM. The role will also expose the candidate to the deployment and management of Meraki SDWAN technologies but prior experience of this is not a requirement. IT Network Support Engineer - Key Responsibilities: Network Support and Maintenance: Provide day-to-day support for enterprise network environments. Configure, troubleshoot, and maintain firewall, VPN, switching, Wi-Fi, LAN and WAN infrastructure. Incident Management: Liaise with ISP service desk and internal service desk to diagnose, escalate and resolve networking issues with SLAs. Deployment: Assist with projects team for hardware deployment and replacement. IT Network Support Engineer - Required Skills and Qualifications: 2+ years of enterprise network engineer or administrator experience. Problem-solving mindset. In-depth understanding of TCP/IP networking. Experience with configuration and diagnosing routers, firewalls, and switches. Strong knowledge of VPN configuration and management. Packet capture/Wireshark analysis. Ability to communicate well with various teams within our organisation. IT Network Support Engineer - Desirable (Nice-to-Have) Skills: Experience with Meraki infrastructure. VPN meshing or SD-WAN experience. BGP routing. Company Benefits: Exposure to latest enterprise Meraki SDWAN technologies. The company operates a pension plan with 4.55% employer contribution. In addition, employees are enrolled into an employee health insurance plan after their first year of employment. Hours of work: The support desk covers the hours of 8.00am to 6.30pm. Hours of work are negotiable on the following times: 8.00am 4.30pm 9.00am 5.30pm The initial working times are 9am - 5.30pm with an option to change after the probation period.