Role Purpose: To provide a comprehensive business support service with the Adult Social Care Directorate.The role holder will ensure that systems are in place and input data into appropriate databases and manual records to keep the records up-to-date and accurate to agreed procedures and standards.The role will require providing factual and reliable advice on all areas of business support for which the ASC Workforce Strategy & Business Support Team is responsible. The role holder will support senior team members and service managers to ensure projects are delivered in a timely manner and to a high standard. The role holder will perform accurate and timely employee administration and transaction processes, to agreed procedures and standards, also including minute taking as directed. Work Context: The post sits within Adult Social Care in the Comms & Ops service. The post will primarily support the C&O service ranging from front line teams and back office support teams.The role is a key part of the ASC Workforce Strategy & Business Support Team and will work with colleagues and stakeholders to ensure processes and procedures are maintained at all times. The role holder will also be expected to highlight and contribute to the continuous improvement needs of the team to ensure the team continues to effectively support the service. The role holder will support more senior staff by executing the detailed processes entailed in specific aspects of business, financial, facilities and HR administration and will be fully versed in all the procedures of their specialism. The role holder will be subject to supervision but will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day, timescales. Representative Accountabilities: Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Prepare and dispatch a range of correspondence/documents to facilitate efficient response to enquiries and timely conclusion of any process connected with the defined area of activity.Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service.Planning & Organising Support a group of senior staff/service team, ensuring confidentiality, and assisting in the effective organisation of internal/ external meetings and activities to support a high standard of office organisation. Plan and prioritise own week-to-week work activities, to ensure operational efficiency. Refer to more senior colleagues for prioritisation of nonstandard work.Finance/Resource Management Follow established ordering procedures to ensure adequate resources are available.Work with others Maintain a network of contacts, knowing who to liaise with on key issues to report on and resolve issues. Communicate and liaise with service users and/or external contacts, usually through established routine connections as own section of work requires.People Management Guide junior staff in duties to facilitate their development and ensure routines observed. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Experience and Personal Characteristics: Familiar with one or more of the specific processes used in the relevant discipline. Ability to apply relevant health and safety, equality and diversity, and other County/Service policies and procedures. Competent in a range of IT tools. Ability to work with others to improve customer service. Good written and oral communication skills with the ability to build sound relationships with customers. Good administrative /organisational and analytical skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Previous relevant work experience. Experience of maintaining business processes and systems. Ability to guide and support less experienced or more junior colleagues (for some roles). We are looking for a Senior Business Support Assistant to join our team. Our team manage a range of business, staffing and recruitment activities across the Adult Social Care Directorate, for and on behalf of our front line managers. This means they can focus on making a difference to the residents of Surrey. Our job profiles will tell you what you'll be doing, but more important to us is how you'll do it. We want people who are self-motivated and committed to working in partnership with others, from junior colleagues and peers to the most senior leaders in the council. The role is fast paced, but we offer a thorough induction and support program to help you learn new processes. Experience of administering and/or supporting an end-to-end recruitment process would be desirable but is not essential. We are looking for some who is committed and holds the value of being the best you can be on a day-to-day basis. You will need to be a strong administrator with an eye for detail and able to manage several processes at once and manage changing priorities and deadlines. Connect2Surrey, part of Surrey County Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Apr 18, 2024
Full time
Role Purpose: To provide a comprehensive business support service with the Adult Social Care Directorate.The role holder will ensure that systems are in place and input data into appropriate databases and manual records to keep the records up-to-date and accurate to agreed procedures and standards.The role will require providing factual and reliable advice on all areas of business support for which the ASC Workforce Strategy & Business Support Team is responsible. The role holder will support senior team members and service managers to ensure projects are delivered in a timely manner and to a high standard. The role holder will perform accurate and timely employee administration and transaction processes, to agreed procedures and standards, also including minute taking as directed. Work Context: The post sits within Adult Social Care in the Comms & Ops service. The post will primarily support the C&O service ranging from front line teams and back office support teams.The role is a key part of the ASC Workforce Strategy & Business Support Team and will work with colleagues and stakeholders to ensure processes and procedures are maintained at all times. The role holder will also be expected to highlight and contribute to the continuous improvement needs of the team to ensure the team continues to effectively support the service. The role holder will support more senior staff by executing the detailed processes entailed in specific aspects of business, financial, facilities and HR administration and will be fully versed in all the procedures of their specialism. The role holder will be subject to supervision but will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day, timescales. Representative Accountabilities: Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Prepare and dispatch a range of correspondence/documents to facilitate efficient response to enquiries and timely conclusion of any process connected with the defined area of activity.Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service.Planning & Organising Support a group of senior staff/service team, ensuring confidentiality, and assisting in the effective organisation of internal/ external meetings and activities to support a high standard of office organisation. Plan and prioritise own week-to-week work activities, to ensure operational efficiency. Refer to more senior colleagues for prioritisation of nonstandard work.Finance/Resource Management Follow established ordering procedures to ensure adequate resources are available.Work with others Maintain a network of contacts, knowing who to liaise with on key issues to report on and resolve issues. Communicate and liaise with service users and/or external contacts, usually through established routine connections as own section of work requires.People Management Guide junior staff in duties to facilitate their development and ensure routines observed. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Experience and Personal Characteristics: Familiar with one or more of the specific processes used in the relevant discipline. Ability to apply relevant health and safety, equality and diversity, and other County/Service policies and procedures. Competent in a range of IT tools. Ability to work with others to improve customer service. Good written and oral communication skills with the ability to build sound relationships with customers. Good administrative /organisational and analytical skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Previous relevant work experience. Experience of maintaining business processes and systems. Ability to guide and support less experienced or more junior colleagues (for some roles). We are looking for a Senior Business Support Assistant to join our team. Our team manage a range of business, staffing and recruitment activities across the Adult Social Care Directorate, for and on behalf of our front line managers. This means they can focus on making a difference to the residents of Surrey. Our job profiles will tell you what you'll be doing, but more important to us is how you'll do it. We want people who are self-motivated and committed to working in partnership with others, from junior colleagues and peers to the most senior leaders in the council. The role is fast paced, but we offer a thorough induction and support program to help you learn new processes. Experience of administering and/or supporting an end-to-end recruitment process would be desirable but is not essential. We are looking for some who is committed and holds the value of being the best you can be on a day-to-day basis. You will need to be a strong administrator with an eye for detail and able to manage several processes at once and manage changing priorities and deadlines. Connect2Surrey, part of Surrey County Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
My client based near Redditch are looking to recruit an Executive Assistant to support their Chief Operating Officer and Head of Operations. This role is hybrid and is based two days a week in the office. Supporting a charismatic Director in progressive and people focused environment this role is pivotal to the support of the Senior Leadership team. This is a role for someone who thrives on a fast paced, ever moving environment where you must juggle multiple tasks. The role will entail: Providing support to the Group COO and Group Operations Director ensuring accessibility acting in an ambassadorial capacity Diary management, external and internal engagements, communications, presentations, interactions with the plc Board as well as customers, suppliers, and partners. Managing all engagements, with a focus on key issues in hand and a strategic overview. Prioritising schedules accordingly and effectively flag any clashes or concerns. Forward planning of meetings and other documentation in alignment with the meeting schedule Collaborating with the Director of Operations on key projects across the business Consulting with international clients in all aspects of travel and accommodation, ensuring a seamless operation. Supporting with biannual Strategy Collaborating with the Executive Assistant to the CEO Putting together VIP detailed itineraries, business entertainment, travel, cars, hotels etc. Supporting with events Putting together research and papers Applicants will have previous Board level experience within a larger perhaps global firm. You will demonstrate that you can juggle multiple tasks, put together complex itineraries and deliver high levels of service in a client/customer facing environment. Katie Bard is acting as an agency and is an equal opportunties employer
Apr 18, 2024
Full time
My client based near Redditch are looking to recruit an Executive Assistant to support their Chief Operating Officer and Head of Operations. This role is hybrid and is based two days a week in the office. Supporting a charismatic Director in progressive and people focused environment this role is pivotal to the support of the Senior Leadership team. This is a role for someone who thrives on a fast paced, ever moving environment where you must juggle multiple tasks. The role will entail: Providing support to the Group COO and Group Operations Director ensuring accessibility acting in an ambassadorial capacity Diary management, external and internal engagements, communications, presentations, interactions with the plc Board as well as customers, suppliers, and partners. Managing all engagements, with a focus on key issues in hand and a strategic overview. Prioritising schedules accordingly and effectively flag any clashes or concerns. Forward planning of meetings and other documentation in alignment with the meeting schedule Collaborating with the Director of Operations on key projects across the business Consulting with international clients in all aspects of travel and accommodation, ensuring a seamless operation. Supporting with biannual Strategy Collaborating with the Executive Assistant to the CEO Putting together VIP detailed itineraries, business entertainment, travel, cars, hotels etc. Supporting with events Putting together research and papers Applicants will have previous Board level experience within a larger perhaps global firm. You will demonstrate that you can juggle multiple tasks, put together complex itineraries and deliver high levels of service in a client/customer facing environment. Katie Bard is acting as an agency and is an equal opportunties employer
Meridian Business Support
Aylesbury, Buckinghamshire
We are looking for a Warehouse Shift Manager to join our Flag-Ship Distribution Hub in Aston Clinton, Aylesbury (HP22). Why you should work for us Competitive Salary + Participation in a bonus scheme Monday to Friday Shift Pattern with no Bank Holiday working ! 08:00 - 17:00 Shift Times 25 Days Holiday + your birthday day off after 1 years service Pension scheme & Life assurance Great training opportunities & progression options Fantastic On-site Facilities with Free On-site Parking You will take ownership of the day-to-day operations, From setting out clear focus in your morning huddle to Planning your teamto d rive fulfilment rates. Alongside the day to day KPI's and order fulfilment you willprovide training & coaching to ensure service level targets are achieved and you are motivate your team to achieve distribution greatness.Ideally you will need to come from a Production/warehouse/distribution background , have solid experience of management of both permanent & temporary workforce , strong understanding of Health and Safety & systems would be an advantage. Warehouse Shift Manager: The Role: Plan and execute operational activities ensuring dispatches for customer & stores are managed effectively. Develop & manage relationships with internal customers and 3rd parties to ensure high levels of service. Motivate & develop staff to achieve objectives and comply with policies and procedures and managing performance shortfalls. Control and monitor costs within area of responsibility Utilise RF & HHT capabilities within the system to improve stock placement, accuracy, and throughput efficiency. Ensure shift KPIs are met and provide weekly/monthly reports. Practice and use lean principles to improve processes and remove non-value-added activities. Ensure site security measures are enforced with staff and housekeeping standards, are met and maintained in line with Health & Safety and Quality Warehouse Shift Manager: The Person Solid Knowledge of Health & Safety, environmental and/or quality standard within a distribution environment. Demonstrable experience of running warehouse operations, and managing staff with ability to sustain, motivate and develop. Knowledge of Warehouse Management System (WMS) function (M3 advantageous) Awareness and/or skills in lean techniques; practicable improvements to workflow, work processes and efficiency Effective communicator with a good standard of English (spoken + written) and numeracy. Ability to analyse data and deliver a high degree of accuracy Previous experience of inventory control PLEASE APPLY ONLINE TODAY and a member of our team will be in contact Would suit: Warehouse manager, Shift manager, distribution manager, shift leader, warehouse shift leader, Production manager, production leader, production shift manager. Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.
Apr 18, 2024
Full time
We are looking for a Warehouse Shift Manager to join our Flag-Ship Distribution Hub in Aston Clinton, Aylesbury (HP22). Why you should work for us Competitive Salary + Participation in a bonus scheme Monday to Friday Shift Pattern with no Bank Holiday working ! 08:00 - 17:00 Shift Times 25 Days Holiday + your birthday day off after 1 years service Pension scheme & Life assurance Great training opportunities & progression options Fantastic On-site Facilities with Free On-site Parking You will take ownership of the day-to-day operations, From setting out clear focus in your morning huddle to Planning your teamto d rive fulfilment rates. Alongside the day to day KPI's and order fulfilment you willprovide training & coaching to ensure service level targets are achieved and you are motivate your team to achieve distribution greatness.Ideally you will need to come from a Production/warehouse/distribution background , have solid experience of management of both permanent & temporary workforce , strong understanding of Health and Safety & systems would be an advantage. Warehouse Shift Manager: The Role: Plan and execute operational activities ensuring dispatches for customer & stores are managed effectively. Develop & manage relationships with internal customers and 3rd parties to ensure high levels of service. Motivate & develop staff to achieve objectives and comply with policies and procedures and managing performance shortfalls. Control and monitor costs within area of responsibility Utilise RF & HHT capabilities within the system to improve stock placement, accuracy, and throughput efficiency. Ensure shift KPIs are met and provide weekly/monthly reports. Practice and use lean principles to improve processes and remove non-value-added activities. Ensure site security measures are enforced with staff and housekeeping standards, are met and maintained in line with Health & Safety and Quality Warehouse Shift Manager: The Person Solid Knowledge of Health & Safety, environmental and/or quality standard within a distribution environment. Demonstrable experience of running warehouse operations, and managing staff with ability to sustain, motivate and develop. Knowledge of Warehouse Management System (WMS) function (M3 advantageous) Awareness and/or skills in lean techniques; practicable improvements to workflow, work processes and efficiency Effective communicator with a good standard of English (spoken + written) and numeracy. Ability to analyse data and deliver a high degree of accuracy Previous experience of inventory control PLEASE APPLY ONLINE TODAY and a member of our team will be in contact Would suit: Warehouse manager, Shift manager, distribution manager, shift leader, warehouse shift leader, Production manager, production leader, production shift manager. Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.
ACCOUNT MANAGER Location: Preston Salary: £26k - £31k subject to experience + Benefits Part of the Hague Print Media Supplies Group, PSL Print Management is a UK market leader in Print Management Services providing a vast range of services that are integrated to provide the most cost efficient and effective marketing support functions in Print Management. Tailoring service and delivery to clients needs we provide a bespoke service with some of the most experience personnel in the industry. What you ll be doing: Your responsibilities will include: building and maintaining strong, long lasting client relationships. acting as a lead point of contact for customer account management matters. responsibility for end-to-end account management processes from quotation to order processing and delivery. handling orders from production to completion, often to exacting deadlines. working alongside the Account Director to generate new / additional business with existing clients. Does this sound like you? Ideally, you will already have account management experience that has been gained within the print sector, but this is not essential. You ll be able to demonstrate: a confident manner and a flexible and logical approach to work. great administration ability efficiency, attention to detail and accuracy. fantastic organisation skills and the ability to work to deadlines. effective verbal and written communication ability, including an excellent telephone manner. effective problem-solving ability. good working knowledge of Excel, Word, and e-mail. a superb, can-do customer service attitude. Work Hours: Monday Friday 9am-5pm (35 hours / week). Why Choose Us: You will be joining a friendly, professional and hard-working team. Benefits include: A basic salary of £26k - £31k (subject to experience). Eligibility to join a commission scheme once probation period completed. Life Assurance 27 days of holiday each year plus bank holidays. Hybrid working available (max 2 days from home). Free onsite parking (you ll be based at our office located in Red Scar Business Park, Preston, PR2 5ND). Please apply online with a CV that clearly sets out the relevancy of your experience. We will be reviewing applications on an ongoing basis so if you d like to be considered then please don t delay. A Basic Disclosure and Barring Service Check (criminal records check) applies to this role : an offer of employment will be conditional upon the successful applicant undertaking this check and it being deemed to be satisfactory. INDLS
Apr 18, 2024
Full time
ACCOUNT MANAGER Location: Preston Salary: £26k - £31k subject to experience + Benefits Part of the Hague Print Media Supplies Group, PSL Print Management is a UK market leader in Print Management Services providing a vast range of services that are integrated to provide the most cost efficient and effective marketing support functions in Print Management. Tailoring service and delivery to clients needs we provide a bespoke service with some of the most experience personnel in the industry. What you ll be doing: Your responsibilities will include: building and maintaining strong, long lasting client relationships. acting as a lead point of contact for customer account management matters. responsibility for end-to-end account management processes from quotation to order processing and delivery. handling orders from production to completion, often to exacting deadlines. working alongside the Account Director to generate new / additional business with existing clients. Does this sound like you? Ideally, you will already have account management experience that has been gained within the print sector, but this is not essential. You ll be able to demonstrate: a confident manner and a flexible and logical approach to work. great administration ability efficiency, attention to detail and accuracy. fantastic organisation skills and the ability to work to deadlines. effective verbal and written communication ability, including an excellent telephone manner. effective problem-solving ability. good working knowledge of Excel, Word, and e-mail. a superb, can-do customer service attitude. Work Hours: Monday Friday 9am-5pm (35 hours / week). Why Choose Us: You will be joining a friendly, professional and hard-working team. Benefits include: A basic salary of £26k - £31k (subject to experience). Eligibility to join a commission scheme once probation period completed. Life Assurance 27 days of holiday each year plus bank holidays. Hybrid working available (max 2 days from home). Free onsite parking (you ll be based at our office located in Red Scar Business Park, Preston, PR2 5ND). Please apply online with a CV that clearly sets out the relevancy of your experience. We will be reviewing applications on an ongoing basis so if you d like to be considered then please don t delay. A Basic Disclosure and Barring Service Check (criminal records check) applies to this role : an offer of employment will be conditional upon the successful applicant undertaking this check and it being deemed to be satisfactory. INDLS
We have an exciting opportunity for an Account Manager to be based at our Bredbury site! If you are passionate about ensuring your clients receive the highest level of service and building long-lasting relationships this could be the role for you! As an Account Manager, you will be responsible for building long-lasting relationships with your allocated clients, delivering exceptional customer service, and maximising customer satisfaction, whilst realising the full benefits of our service provisions. You will be comfortable presenting and discussing the Trescal brand with existing and potential customers as well and covering for reception and office administration. Benefits Competitive salary Continuous development and training plan 25 days holiday and the option to buy/sell days Flexible working options Access to the Trescal PerksHub Employee well-being programme Medical Health Cash Plan Pension and Life Assurance Scheme Essential Skills Previous experience in a customer service, administration, and/or sales provision environment is essential. Excellent communication skills both written and oral are essential. Excellent IT skills and knowledge of Office Suite essential (especially Microsoft Office Excel). Proven ability to identify and meet customers' needs and requirements. Self-motivated and team-orientated. Ability to work with minimum supervision in a busy and demanding environment. Ability to organise your time effectively and perform multi-tasks efficiently and in line with specific timelines. About Company Trescal is the global leader in calibration services, offering an array of industries a single source for measurement, repair and asset management across the globe. Starting in 1999, Trescal is an international group with over 4,800 employees across 31 countries with a 20% growth rate.
Apr 18, 2024
Full time
We have an exciting opportunity for an Account Manager to be based at our Bredbury site! If you are passionate about ensuring your clients receive the highest level of service and building long-lasting relationships this could be the role for you! As an Account Manager, you will be responsible for building long-lasting relationships with your allocated clients, delivering exceptional customer service, and maximising customer satisfaction, whilst realising the full benefits of our service provisions. You will be comfortable presenting and discussing the Trescal brand with existing and potential customers as well and covering for reception and office administration. Benefits Competitive salary Continuous development and training plan 25 days holiday and the option to buy/sell days Flexible working options Access to the Trescal PerksHub Employee well-being programme Medical Health Cash Plan Pension and Life Assurance Scheme Essential Skills Previous experience in a customer service, administration, and/or sales provision environment is essential. Excellent communication skills both written and oral are essential. Excellent IT skills and knowledge of Office Suite essential (especially Microsoft Office Excel). Proven ability to identify and meet customers' needs and requirements. Self-motivated and team-orientated. Ability to work with minimum supervision in a busy and demanding environment. Ability to organise your time effectively and perform multi-tasks efficiently and in line with specific timelines. About Company Trescal is the global leader in calibration services, offering an array of industries a single source for measurement, repair and asset management across the globe. Starting in 1999, Trescal is an international group with over 4,800 employees across 31 countries with a 20% growth rate.
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks
Apr 18, 2024
Full time
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks
Be a flexible, self-motivated individual with experience of working on a number of projects concurrently, responsible for providing senior level consulting to support both internal and client projects Have strong client-facing and teamwork skills, demonstrating leadership to motivate others and the ability to define a shared vision for the long-term project goal, effectively delegating where appropriate Provide strong delivery capabilities and leadership within our delivery teams, including: o Being detail orientated, providing quality assurance to deliverables such as reviewing documentation produced and ensuring high quality communication with our clients, whilst coaching and supporting delivery team members o Adding value to a deliverable where possible, always questioning the 'why, what, when' and 'so what' of project outputs and turning data into actionable insight for our clients o Management of stakeholder relationships, project meetings / working groups, steering meetings and Quarterly Business Reviews (where appropriate) with the ability to influence and facilitate effective decision making o Identifying roadblocks before they occur and unblocking / turning them into opportunities o Using excellent problem-solving skills to develop creative solutions to meet the challenges that our clients face through advanced business analysis o Ongoing management of the client programme plan, ensuring that high quality project governance and documentation is in place to support client delivery and that project status reporting is accurate, timely and relevant o Pro-actively planning and managing the delivery team resources against project deliverables to enable successful client deliveries o Identifying and submitting further client development opportunities to the Commercial Product Management, Customer Engagement and Client Services Teams o Understanding how project deliverables support our clients 'bigger picture' and / or strategy of a client organisation o Being able to lead / contribute to a range of duties and/or tasks required to support client delivery o The ability to quickly build a detailed knowledge of Sagacity's product offerings, technologies and industry sectors for the clients you support with a holistic understanding of how they can apply across a range of challenges o Effectively managing a client's project scope, ensuring that results are delivered on time and to an exceptional standard o Creation and thought leadership of project deliverables, meeting content and meeting outputs targeted to the audience which facilitates effective decision making Knowledge and experience Essential: c.5+ years' experience in Consultancy, Project Management, Business Analysis, Change Management and/or Strategy Have highly competent communication skills, being able to tailor messaging based on the audience including the ability to interact with C-suite stakeholders High competency in applications such as Word, Excel, PowerPoint, Microsoft Project, Outlook, Teams, Jira, Confluence Extremely high competency in time management and organisation skills Extremely high competency and knowledge of delivery approaches such as Waterfall / Agile / Hybrid, including different methodologies within each of these approaches Desirable: Utilities, Financial Services, Telecoms background Proven Project Management skills (MSP, Prince II) Business Analysis skills PMO experience Coaching / Training Personal Profile: An exceptional focus on delivery Ability to learn and adapt quickly Exceptional communication skills (written and verbal) Ability to grasp new concepts Team Working Flexibility
Apr 18, 2024
Full time
Be a flexible, self-motivated individual with experience of working on a number of projects concurrently, responsible for providing senior level consulting to support both internal and client projects Have strong client-facing and teamwork skills, demonstrating leadership to motivate others and the ability to define a shared vision for the long-term project goal, effectively delegating where appropriate Provide strong delivery capabilities and leadership within our delivery teams, including: o Being detail orientated, providing quality assurance to deliverables such as reviewing documentation produced and ensuring high quality communication with our clients, whilst coaching and supporting delivery team members o Adding value to a deliverable where possible, always questioning the 'why, what, when' and 'so what' of project outputs and turning data into actionable insight for our clients o Management of stakeholder relationships, project meetings / working groups, steering meetings and Quarterly Business Reviews (where appropriate) with the ability to influence and facilitate effective decision making o Identifying roadblocks before they occur and unblocking / turning them into opportunities o Using excellent problem-solving skills to develop creative solutions to meet the challenges that our clients face through advanced business analysis o Ongoing management of the client programme plan, ensuring that high quality project governance and documentation is in place to support client delivery and that project status reporting is accurate, timely and relevant o Pro-actively planning and managing the delivery team resources against project deliverables to enable successful client deliveries o Identifying and submitting further client development opportunities to the Commercial Product Management, Customer Engagement and Client Services Teams o Understanding how project deliverables support our clients 'bigger picture' and / or strategy of a client organisation o Being able to lead / contribute to a range of duties and/or tasks required to support client delivery o The ability to quickly build a detailed knowledge of Sagacity's product offerings, technologies and industry sectors for the clients you support with a holistic understanding of how they can apply across a range of challenges o Effectively managing a client's project scope, ensuring that results are delivered on time and to an exceptional standard o Creation and thought leadership of project deliverables, meeting content and meeting outputs targeted to the audience which facilitates effective decision making Knowledge and experience Essential: c.5+ years' experience in Consultancy, Project Management, Business Analysis, Change Management and/or Strategy Have highly competent communication skills, being able to tailor messaging based on the audience including the ability to interact with C-suite stakeholders High competency in applications such as Word, Excel, PowerPoint, Microsoft Project, Outlook, Teams, Jira, Confluence Extremely high competency in time management and organisation skills Extremely high competency and knowledge of delivery approaches such as Waterfall / Agile / Hybrid, including different methodologies within each of these approaches Desirable: Utilities, Financial Services, Telecoms background Proven Project Management skills (MSP, Prince II) Business Analysis skills PMO experience Coaching / Training Personal Profile: An exceptional focus on delivery Ability to learn and adapt quickly Exceptional communication skills (written and verbal) Ability to grasp new concepts Team Working Flexibility
General Administrator Annual Salary: £24,000 - £25,000 Location: Dukinfield Job Type: Full-time, Permanent. Working hours: 8:30 am - 4:30 pm Monday to Thursday, 8:30 am - 4:00 pm on Friday. This role is full-time onsite. We are seeking a dedicated General Administrator to join our successful team. This is an excellent opportunity to become part of a company that values its employees and offers a platform for career progression. Striving for 30 years, this business is a global leader in supplying to the printing and packaging industry, with distribution sites in all corners of the world! Family run, and a family feel in the team, this is a wonderful role for someone who is looking for a stable business with an exciting and challenging role! Day to day of the role: Process orders into our production system and issue job sheets. Handle order taking, communicate lead times, and liaise with customers regarding additional work, lead times, or queries. Act as a liaison between different departments to ensure customer orders are fulfilled promptly. Arrange transport for both UK and overseas deliveries as needed. Assist the Buyer with placing purchase orders, chasing the status of orders, and other purchasing administrative duties. Perform general office duties to support the smooth running of the business. Required Skills & Qualifications: Proven experience as a Sales Order Processor/Administrator. Excellent interpersonal and teamwork skills. Strong IT skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Effective organisation and time-management skills. Confidence in dealing with customers and internal teams. Meticulous attention to detail. Familiarity with CRM systems is advantageous. Benefits: 22 days holiday per year + bank holidays. Full-time, permanent position working 37 hours a week with a 30-minute lunch break. Free parking available. Tailored progression We are looking to interview soon, so please don't delay with submitting your application!
Apr 18, 2024
Full time
General Administrator Annual Salary: £24,000 - £25,000 Location: Dukinfield Job Type: Full-time, Permanent. Working hours: 8:30 am - 4:30 pm Monday to Thursday, 8:30 am - 4:00 pm on Friday. This role is full-time onsite. We are seeking a dedicated General Administrator to join our successful team. This is an excellent opportunity to become part of a company that values its employees and offers a platform for career progression. Striving for 30 years, this business is a global leader in supplying to the printing and packaging industry, with distribution sites in all corners of the world! Family run, and a family feel in the team, this is a wonderful role for someone who is looking for a stable business with an exciting and challenging role! Day to day of the role: Process orders into our production system and issue job sheets. Handle order taking, communicate lead times, and liaise with customers regarding additional work, lead times, or queries. Act as a liaison between different departments to ensure customer orders are fulfilled promptly. Arrange transport for both UK and overseas deliveries as needed. Assist the Buyer with placing purchase orders, chasing the status of orders, and other purchasing administrative duties. Perform general office duties to support the smooth running of the business. Required Skills & Qualifications: Proven experience as a Sales Order Processor/Administrator. Excellent interpersonal and teamwork skills. Strong IT skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Effective organisation and time-management skills. Confidence in dealing with customers and internal teams. Meticulous attention to detail. Familiarity with CRM systems is advantageous. Benefits: 22 days holiday per year + bank holidays. Full-time, permanent position working 37 hours a week with a 30-minute lunch break. Free parking available. Tailored progression We are looking to interview soon, so please don't delay with submitting your application!
We have an exciting opportunity for a Delivery Support Coordinator on a 2 month FTC tobe responsible for providing a professional and efficient customer service as part of a dedicated team for Home & Community Maintenance. We are passionate about empowering our people to be the best they can be and are committed to a culture of inclusivity where colleagues are "free to be me". Not only this, but we aim to put our people first by offering hybrid/agile working, a great pension scheme (up to 12% employer contributions!) and many other benefits which show our appreciation for the hard work that everyone puts in here. We each work to our Freebridge Values; Belong, Own It, Think Customer, One Team One Purpose and Be the Change. In line with our five-year strategy, which we are now in the fourth year of, we are looking to build 750 new homes by 2026! This five-year strategy will drive us towards our long-term ambitions for the next 10-20 years and these first five years will be critical in laying the groundwork, investing in properties and people, hitting new targets and really making a difference. Freebridge Community Housing is the largest provider of housing in West Norfolk, set up in 2006 to receive the transfer of homes from the Borough Council of King's Lynn and West Norfolk. Today, we own and manage around 7,000 homes across West Norfolk, making a difference to thousands of customers within communities across an area of almost 550 square miles. We have an annual turnover of £30m and employ well over 200 people, including our own Property Services team. Over the last 14 years, there have been numerous achievements, not least delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. Please note this position is a 2 month FTC. Requirements Experts in diagnosing problems thoroughly to support 'right first time' resolution. Taking ownership of enquiries and effectively planning, prioritising and scheduling works. Maximising resources and constantly monitor progress making appropriate changes ensuring customers are kept informed Build and maintain strong working relationships with operatives, surveyors and contractors that enables learning to support with continuous service improvements Liaise with Team Leaders to coordinate resources, managing and maintaining availability of appointments across all trades Ensure operatives, contractors and surveyors are provided with the right information about the customer and property, including Health & Safety, so they can safely enter homes and complete works Maintain an open communication channel with trade specialists and contractors to enable them to complete works on time and safely Knowledge and Experience Strong verbal communication skills with the ability to adapt to different audiences and situations Customer focused with the ability to ensure service levels are maintained in line with required standards Experience of scheduling, resource planning and / or logistics experience is desirable Excellent planning and organisational skills and the ability to manage competing priorities Experience of using ICT systems including Microsoft products. Benefits £27,273.75 per annum Full time of 37 hours a week, Monday to Friday Great Pension Scheme Full access to an Employee Assistance Program Customer focused, team working environment Employee discount perks including 100s of high street discounts and gym membership 25 days holiday + bank holidays (rising to 30 days after 5 years)
Apr 18, 2024
Full time
We have an exciting opportunity for a Delivery Support Coordinator on a 2 month FTC tobe responsible for providing a professional and efficient customer service as part of a dedicated team for Home & Community Maintenance. We are passionate about empowering our people to be the best they can be and are committed to a culture of inclusivity where colleagues are "free to be me". Not only this, but we aim to put our people first by offering hybrid/agile working, a great pension scheme (up to 12% employer contributions!) and many other benefits which show our appreciation for the hard work that everyone puts in here. We each work to our Freebridge Values; Belong, Own It, Think Customer, One Team One Purpose and Be the Change. In line with our five-year strategy, which we are now in the fourth year of, we are looking to build 750 new homes by 2026! This five-year strategy will drive us towards our long-term ambitions for the next 10-20 years and these first five years will be critical in laying the groundwork, investing in properties and people, hitting new targets and really making a difference. Freebridge Community Housing is the largest provider of housing in West Norfolk, set up in 2006 to receive the transfer of homes from the Borough Council of King's Lynn and West Norfolk. Today, we own and manage around 7,000 homes across West Norfolk, making a difference to thousands of customers within communities across an area of almost 550 square miles. We have an annual turnover of £30m and employ well over 200 people, including our own Property Services team. Over the last 14 years, there have been numerous achievements, not least delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. Please note this position is a 2 month FTC. Requirements Experts in diagnosing problems thoroughly to support 'right first time' resolution. Taking ownership of enquiries and effectively planning, prioritising and scheduling works. Maximising resources and constantly monitor progress making appropriate changes ensuring customers are kept informed Build and maintain strong working relationships with operatives, surveyors and contractors that enables learning to support with continuous service improvements Liaise with Team Leaders to coordinate resources, managing and maintaining availability of appointments across all trades Ensure operatives, contractors and surveyors are provided with the right information about the customer and property, including Health & Safety, so they can safely enter homes and complete works Maintain an open communication channel with trade specialists and contractors to enable them to complete works on time and safely Knowledge and Experience Strong verbal communication skills with the ability to adapt to different audiences and situations Customer focused with the ability to ensure service levels are maintained in line with required standards Experience of scheduling, resource planning and / or logistics experience is desirable Excellent planning and organisational skills and the ability to manage competing priorities Experience of using ICT systems including Microsoft products. Benefits £27,273.75 per annum Full time of 37 hours a week, Monday to Friday Great Pension Scheme Full access to an Employee Assistance Program Customer focused, team working environment Employee discount perks including 100s of high street discounts and gym membership 25 days holiday + bank holidays (rising to 30 days after 5 years)
Are you a highly motivated and experienced individual who relishes the challenge of winning new business? Are you results-driven and excited by having targets. Juice is delighted to be working with a market-leading Manufacturing business who are renowned for their customer service, based just outside of Chippenham. They are looking for a Sales Office Manager to join their sociable team, so this is a great opportunity for any individual who strives to be in charge of their own success. Your primary responsibility will be to be the main point of contact for the internal sales team to help them achieve company targets. DAY-TO-DAY Help and support the internal sales team with queries and pricing. Identifying sales opportunities. Ensure members of the internal team are meeting KPI's and developing plans and initiatives. Identify training requirements within the team - facilitating through internal or external means. Dealing with customer issues through email, phone call, or Teams meetings. Record and analyse customer complaints and issues. Key point of contact for the haulier to ensure KPI's are met. Identify areas of improvement. Liaising with colleagues from group companies to share data and ideas. Preparing weekly and monthly reports for management. Authorising the release of credits and returns. Providing elements of cover for the purchasing team. Help to facilitate travel arrangements. WE WOULD LOVE TO SEE: Proven success within a sales environment. Previous experience in sales. Strong interpersonal skills with the ability to motivate and inspire colleagues. Self-motivated with the ability to deliver results on your own initiative. Ability to produce reports and analyse results using excel and support systems. Confident leader with great communication skills. Commercially minded with a constant awareness of the needs of the business. AND FOR YOU: Annual salary of 30-35k plus a comprehensive commission structure. 20 days holiday + bank holidays. Holiday increases each year of service up to 25 days. Private healthcare after 1 year of service. Discounted gym membership after 1 year of service. Hybrid working arrangements. If this sounds like the role for you, please get in touch.
Apr 18, 2024
Full time
Are you a highly motivated and experienced individual who relishes the challenge of winning new business? Are you results-driven and excited by having targets. Juice is delighted to be working with a market-leading Manufacturing business who are renowned for their customer service, based just outside of Chippenham. They are looking for a Sales Office Manager to join their sociable team, so this is a great opportunity for any individual who strives to be in charge of their own success. Your primary responsibility will be to be the main point of contact for the internal sales team to help them achieve company targets. DAY-TO-DAY Help and support the internal sales team with queries and pricing. Identifying sales opportunities. Ensure members of the internal team are meeting KPI's and developing plans and initiatives. Identify training requirements within the team - facilitating through internal or external means. Dealing with customer issues through email, phone call, or Teams meetings. Record and analyse customer complaints and issues. Key point of contact for the haulier to ensure KPI's are met. Identify areas of improvement. Liaising with colleagues from group companies to share data and ideas. Preparing weekly and monthly reports for management. Authorising the release of credits and returns. Providing elements of cover for the purchasing team. Help to facilitate travel arrangements. WE WOULD LOVE TO SEE: Proven success within a sales environment. Previous experience in sales. Strong interpersonal skills with the ability to motivate and inspire colleagues. Self-motivated with the ability to deliver results on your own initiative. Ability to produce reports and analyse results using excel and support systems. Confident leader with great communication skills. Commercially minded with a constant awareness of the needs of the business. AND FOR YOU: Annual salary of 30-35k plus a comprehensive commission structure. 20 days holiday + bank holidays. Holiday increases each year of service up to 25 days. Private healthcare after 1 year of service. Discounted gym membership after 1 year of service. Hybrid working arrangements. If this sounds like the role for you, please get in touch.
Summary £14.00 up to £14.50 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Internally this role will be called Shift Manager Full Time contract Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 18, 2024
Full time
Summary £14.00 up to £14.50 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Internally this role will be called Shift Manager Full Time contract Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Endpoint System Administrator 24 month fixed term contract paying salary Based in Manchester Come thrive in our dynamic IT Services team, where our focus is on delivering top-tier customer service and quality solutions. The Team: Join our Endpoint Systems Team within the Technology division of IT Services (ITS). As an integral part of our broader Infrastructure Team, we specialize in developing, maintaining, and supporting operating systems and applications across our managed device network. The Role: As an Endpoint Systems Administrator, you'll leverage your technical expertise to manage a diverse desktop environment. Your role includes overseeing various applications supporting diverse functions. Collaborating closely with Infrastructure teams and internal ITS departments, you'll ensure the security, compliance, and efficiency of our managed estate. Your contributions will be pivotal in installing, maintaining, and optimizing desktop infrastructure systems to meet operational requirements and service standards. The Ideal Candidate: We seek a candidate who can demonstrate: - Extensive experience in desktop administration within large organizations. - Proficiency in application packaging and delivery across Windows and MacOS platforms. - Leadership in designing and executing automated operating system and desktop application deployments. - Expertise in Scripting, automation, SCCM, Group Policy, endpoint protection, and patching. - Advanced knowledge of software packaging tools such as AdminStudio. - Experience with Intune and other endpoint management tools to enhance desktop user experiences. - Awareness of emerging trends in application packaging and endpoint management solutions. What We Offer In addition to an exciting role in a vibrant team, we provide a comprehensive benefits package including: - Generous annual leave. - Pension scheme membership for you and your family's future. - Well-being program offering counseling, fitness, and access to leading sports facilities. - Learning and development opportunities to enhance your skills. - Season ticket loans and Cycle to Work Scheme for convenient commuting. - Workplace nursery scheme for working parents. - Staff recognition schemes to acknowledge your contributions. - Staff discounts on various products and services, including travel and high street savings.
Apr 18, 2024
Endpoint System Administrator 24 month fixed term contract paying salary Based in Manchester Come thrive in our dynamic IT Services team, where our focus is on delivering top-tier customer service and quality solutions. The Team: Join our Endpoint Systems Team within the Technology division of IT Services (ITS). As an integral part of our broader Infrastructure Team, we specialize in developing, maintaining, and supporting operating systems and applications across our managed device network. The Role: As an Endpoint Systems Administrator, you'll leverage your technical expertise to manage a diverse desktop environment. Your role includes overseeing various applications supporting diverse functions. Collaborating closely with Infrastructure teams and internal ITS departments, you'll ensure the security, compliance, and efficiency of our managed estate. Your contributions will be pivotal in installing, maintaining, and optimizing desktop infrastructure systems to meet operational requirements and service standards. The Ideal Candidate: We seek a candidate who can demonstrate: - Extensive experience in desktop administration within large organizations. - Proficiency in application packaging and delivery across Windows and MacOS platforms. - Leadership in designing and executing automated operating system and desktop application deployments. - Expertise in Scripting, automation, SCCM, Group Policy, endpoint protection, and patching. - Advanced knowledge of software packaging tools such as AdminStudio. - Experience with Intune and other endpoint management tools to enhance desktop user experiences. - Awareness of emerging trends in application packaging and endpoint management solutions. What We Offer In addition to an exciting role in a vibrant team, we provide a comprehensive benefits package including: - Generous annual leave. - Pension scheme membership for you and your family's future. - Well-being program offering counseling, fitness, and access to leading sports facilities. - Learning and development opportunities to enhance your skills. - Season ticket loans and Cycle to Work Scheme for convenient commuting. - Workplace nursery scheme for working parents. - Staff recognition schemes to acknowledge your contributions. - Staff discounts on various products and services, including travel and high street savings.
Summary Starting from £14.00 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Contracted hours: 25 to 40 hours Internally this role will be called Shift Manager Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 18, 2024
Full time
Summary Starting from £14.00 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Contracted hours: 25 to 40 hours Internally this role will be called Shift Manager Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Stock Operations Manager Magna Park Central £44,342 per annum, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and this one is particularly special. You'll have a critical part to play in our team, supporting aftermarket operation and strategy, delivering operational excellence and continuous improvement in a fast paced environment.As Stock Operations Manager, you will be working as an integral member of the Stock and Space Planning team to maintain and improve all aspects of a multi-user site stock integrity. As part of your key responsibilities, you will: Drive operational excellence by utilising the Unipart Way Principles, tools and techniques, ensuring all agreed SLA and KPI's are consistently achieved Drive for continuous improvement within the site; continuously driving to reduce shrinkage by process improvement, and monitoring of results - in addition, ensure the Company has a reduced stock liability commercially through procedural compliance Be accountable for resource scheduling including recruitment, training / development and succession planning of the resources required to fulfil the requirements of the Client, within budget Be responsible for continuous improvement of employee engagement and development plans to address issues arising from employee engagement feedback Have overall responsibility for operational resilience within movement and control of all stocks and status Reduce company stock liability through cyclical PI and policing the inbound, fulfilment, returns and repair stock movements Plan and deliver annual stock takes Ensure robust process improvements are in place to reduce stock/financial liability within the business Use procedures to comply with SOX requirements as well as internal requirements Highlight any critical level or serious issues to the Senior Management Team Identify and project manage corrective actions across operations to ensure the business has the most efficient systems in regard to stock at all times Support the succession planning and development of the team to compliment the departments strategy and meet the business' needs Support commercial with new implementation Manage and motivate a team, setting clear KPI's and objectives to ensure high standards of achievements Ensure that the Unipart Way principles, systems, tools and techniques are driving cost reduction and quality benefits Implement Unipart Way plans and subsequently coach, mentor and support the delivery of the Unipart Way across the Stock and Space team About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Stock management experience People management skills and experience Admin Skills, PC Literate in all Microsoft packages including Google Suite Customer focus Continuous improvement Decision making Excellent communication skills both written and verbal Analytical and problem solving capabilities Excel and data analysis Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Control Supervisor, Warehouse Operations Lead, Stock Manager, Inventory Controller, Logistics Operations Supervisor, Supply Chain Operations Manager, Inventory Management Coordinator, Distribution Centre Manager, Stock Control Team Leader, Inventory Optimisation Manager, etc. REF-
Apr 18, 2024
Full time
Stock Operations Manager Magna Park Central £44,342 per annum, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and this one is particularly special. You'll have a critical part to play in our team, supporting aftermarket operation and strategy, delivering operational excellence and continuous improvement in a fast paced environment.As Stock Operations Manager, you will be working as an integral member of the Stock and Space Planning team to maintain and improve all aspects of a multi-user site stock integrity. As part of your key responsibilities, you will: Drive operational excellence by utilising the Unipart Way Principles, tools and techniques, ensuring all agreed SLA and KPI's are consistently achieved Drive for continuous improvement within the site; continuously driving to reduce shrinkage by process improvement, and monitoring of results - in addition, ensure the Company has a reduced stock liability commercially through procedural compliance Be accountable for resource scheduling including recruitment, training / development and succession planning of the resources required to fulfil the requirements of the Client, within budget Be responsible for continuous improvement of employee engagement and development plans to address issues arising from employee engagement feedback Have overall responsibility for operational resilience within movement and control of all stocks and status Reduce company stock liability through cyclical PI and policing the inbound, fulfilment, returns and repair stock movements Plan and deliver annual stock takes Ensure robust process improvements are in place to reduce stock/financial liability within the business Use procedures to comply with SOX requirements as well as internal requirements Highlight any critical level or serious issues to the Senior Management Team Identify and project manage corrective actions across operations to ensure the business has the most efficient systems in regard to stock at all times Support the succession planning and development of the team to compliment the departments strategy and meet the business' needs Support commercial with new implementation Manage and motivate a team, setting clear KPI's and objectives to ensure high standards of achievements Ensure that the Unipart Way principles, systems, tools and techniques are driving cost reduction and quality benefits Implement Unipart Way plans and subsequently coach, mentor and support the delivery of the Unipart Way across the Stock and Space team About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Stock management experience People management skills and experience Admin Skills, PC Literate in all Microsoft packages including Google Suite Customer focus Continuous improvement Decision making Excellent communication skills both written and verbal Analytical and problem solving capabilities Excel and data analysis Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Control Supervisor, Warehouse Operations Lead, Stock Manager, Inventory Controller, Logistics Operations Supervisor, Supply Chain Operations Manager, Inventory Management Coordinator, Distribution Centre Manager, Stock Control Team Leader, Inventory Optimisation Manager, etc. REF-
Are you ready for your next step as a Business Development Manager? Take a look below and apply if you feel you are suited for the role! Real Time Consultants are working with a software and services company who help universities and colleges. Salary - £40000-£50000 Hybrid - Bristol Based As a Business Development Manager, you will be: Working with the Head of Business Development to generate revenue from installed base clients Identification of opportunities, qualification to managing the sales cycle to successful close Writing proposals and solution selling Cold calling Ensuring the CRM is up to date for each account Liaise with clients and internal teams Responsible for executing approved marketing campaigns What you will be doing: Be responsible for revenue generation of the workforce product set, encompassing: Activity Based Costing Course and Module Costing TRAC Statutory Return for HE Sector Consultancy Services, Support Services, Management Service, Implementation Services C-Suite engagement Day to Day Activities: Identify and generate potential new leads Seek out new relationships with clients Producing proposals and converting to deals Provide weekly forecasts, keep an active and organised pipeline Being a productive and supportive member of the team Qualifications/Skills Educated to Degree Level Minimum of 2-years working within a business development role Proven delivery of targets The ability to sell products and services Business management skills Excellent verbal and written communication skills The ability to use your initiative Leadership skills Customer Service skills Persuading skills Ambition and desire to succeed If you would like to hear more about this opportunity, please apply, email (see below) or ring me
Apr 18, 2024
Full time
Are you ready for your next step as a Business Development Manager? Take a look below and apply if you feel you are suited for the role! Real Time Consultants are working with a software and services company who help universities and colleges. Salary - £40000-£50000 Hybrid - Bristol Based As a Business Development Manager, you will be: Working with the Head of Business Development to generate revenue from installed base clients Identification of opportunities, qualification to managing the sales cycle to successful close Writing proposals and solution selling Cold calling Ensuring the CRM is up to date for each account Liaise with clients and internal teams Responsible for executing approved marketing campaigns What you will be doing: Be responsible for revenue generation of the workforce product set, encompassing: Activity Based Costing Course and Module Costing TRAC Statutory Return for HE Sector Consultancy Services, Support Services, Management Service, Implementation Services C-Suite engagement Day to Day Activities: Identify and generate potential new leads Seek out new relationships with clients Producing proposals and converting to deals Provide weekly forecasts, keep an active and organised pipeline Being a productive and supportive member of the team Qualifications/Skills Educated to Degree Level Minimum of 2-years working within a business development role Proven delivery of targets The ability to sell products and services Business management skills Excellent verbal and written communication skills The ability to use your initiative Leadership skills Customer Service skills Persuading skills Ambition and desire to succeed If you would like to hear more about this opportunity, please apply, email (see below) or ring me
Contact Centre Manager Romford (Travel will be required to another site) £55,000 - £60,000 This is a key role in the senior management team with the primary purpose of the role to deliver service excellence for customers through engaging and effective management of the Customer Contact teams. You will lead, inspire, and drive the team performance through effective coaching to ensure a first-class service to our clients, client's customers and also assist our agents in the field. Deliver both Management and Client led KPI's to ensure we achieve targets set for the business across a range of activities, and to provide a target driven environment with a high spirit of achievement across the team and wider business. Essential: Extensive experience of leading a contact centre team up to 50 FTE across more than one location and/or home working. (Ideally B2B or B2C). Evidence of previous leadership and achieving results through others/driving performance improvement through effective coaching. Data savvy and analytical to identify trends in activity. Adaptable, flexible, resilient and a champion for change. Highly proficient in Microsoft Office, and utilisation of CRM systems. High levels of emotional intelligence and strong interpersonal skills. Strong communicator and proven ability to inspire, motivate, develop, and support colleagues. Direct line management of the Team Leaders and overall responsibility for the team members performance and development. Managing the recruitment of staff into the team and ensure that the recruitment footprint matches the team requirements based on the resource planning model. Ensure appropriate support and development of the new and existing team members to provide a high performing environment with dynamic capabilities. Other Information This is presently an office based full time role with a competitive salary, pension, and life insurance. Travel will be required between different locations (Romford & Nottinghamshire) You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
Apr 18, 2024
Full time
Contact Centre Manager Romford (Travel will be required to another site) £55,000 - £60,000 This is a key role in the senior management team with the primary purpose of the role to deliver service excellence for customers through engaging and effective management of the Customer Contact teams. You will lead, inspire, and drive the team performance through effective coaching to ensure a first-class service to our clients, client's customers and also assist our agents in the field. Deliver both Management and Client led KPI's to ensure we achieve targets set for the business across a range of activities, and to provide a target driven environment with a high spirit of achievement across the team and wider business. Essential: Extensive experience of leading a contact centre team up to 50 FTE across more than one location and/or home working. (Ideally B2B or B2C). Evidence of previous leadership and achieving results through others/driving performance improvement through effective coaching. Data savvy and analytical to identify trends in activity. Adaptable, flexible, resilient and a champion for change. Highly proficient in Microsoft Office, and utilisation of CRM systems. High levels of emotional intelligence and strong interpersonal skills. Strong communicator and proven ability to inspire, motivate, develop, and support colleagues. Direct line management of the Team Leaders and overall responsibility for the team members performance and development. Managing the recruitment of staff into the team and ensure that the recruitment footprint matches the team requirements based on the resource planning model. Ensure appropriate support and development of the new and existing team members to provide a high performing environment with dynamic capabilities. Other Information This is presently an office based full time role with a competitive salary, pension, and life insurance. Travel will be required between different locations (Romford & Nottinghamshire) You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
Are you a driven, personable manager? or looking for your next leadership position within a leading name in holiday industry Menai Holiday Cottages, part of the Sykes Holiday Cottages family, have the exciting opportunity for our newest results-driven, customer-focussed Manager to lead, coach and support our Owner Experience team at our bustling Pwllheli offices! In return for your leadership exp click apply for full job details
Apr 18, 2024
Full time
Are you a driven, personable manager? or looking for your next leadership position within a leading name in holiday industry Menai Holiday Cottages, part of the Sykes Holiday Cottages family, have the exciting opportunity for our newest results-driven, customer-focussed Manager to lead, coach and support our Owner Experience team at our bustling Pwllheli offices! In return for your leadership exp click apply for full job details
Are you someone who thrives on providing exceptional customer service and is eager to advance in your career? Look no further! Restore Harrow Green invites you to embark on an exciting journey as a Client Engagement Executive at our new office located in Wallingford, Oxford. At Restore Harrow Green, we are dedicated to delivering top-notch service to our valued clients, and we are seeking a passionate individual to join our team. As a Client Engagement Executive, you will play a pivotal role in ensuring that our customers experience a seamless journey from start to finish. Your primary responsibility will be to guarantee that our clients are kept informed and satisfied every step of the way. RESPONSIBILITIES Providing high quality customer service, ensuring that they are well represented and that their journey with us is seamless Proactively update clients on the progress of their projects, providing reassurance and building strong relationships Coordinate and manage client interactions to ensure smooth communication and resolution of any issues Collaborate with internal teams including the operations team to deliver exceptional service and exceed client expectations Sales and systems administration ABOUT YOU Passionate about providing a high level of customer service and enjoys dealing with a variety of people Experience with internal and external stakeholder engagement and management Excellent communication skills, both verbal and written Strong administration skills Ability to thrive in a fast-paced environment and adapt to changing priorities A desire to learn and grow within the role As the market leader in commercial relocation, Harrow Green undertake business and technology moves for customers of all sizes and sectors as well as corporate residential moves within the UK and internationally. We provide project and move management for agile and traditional workspaces as well as storage solutions and asset recycling to help with all aspects of relocation. An Inclusive Approach We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live. We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible. We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break
Apr 18, 2024
Full time
Are you someone who thrives on providing exceptional customer service and is eager to advance in your career? Look no further! Restore Harrow Green invites you to embark on an exciting journey as a Client Engagement Executive at our new office located in Wallingford, Oxford. At Restore Harrow Green, we are dedicated to delivering top-notch service to our valued clients, and we are seeking a passionate individual to join our team. As a Client Engagement Executive, you will play a pivotal role in ensuring that our customers experience a seamless journey from start to finish. Your primary responsibility will be to guarantee that our clients are kept informed and satisfied every step of the way. RESPONSIBILITIES Providing high quality customer service, ensuring that they are well represented and that their journey with us is seamless Proactively update clients on the progress of their projects, providing reassurance and building strong relationships Coordinate and manage client interactions to ensure smooth communication and resolution of any issues Collaborate with internal teams including the operations team to deliver exceptional service and exceed client expectations Sales and systems administration ABOUT YOU Passionate about providing a high level of customer service and enjoys dealing with a variety of people Experience with internal and external stakeholder engagement and management Excellent communication skills, both verbal and written Strong administration skills Ability to thrive in a fast-paced environment and adapt to changing priorities A desire to learn and grow within the role As the market leader in commercial relocation, Harrow Green undertake business and technology moves for customers of all sizes and sectors as well as corporate residential moves within the UK and internationally. We provide project and move management for agile and traditional workspaces as well as storage solutions and asset recycling to help with all aspects of relocation. An Inclusive Approach We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live. We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible. We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break
Are you ready to make a real impact in education? Accelerate Teaching is seeking a dynamic School Administrator to join our team at a vibrant Secondary School in Wakefield. This is an exciting opportunity to play a pivotal role in supporting the smooth operation of our school and contributing to the success of our students. Key Responsibilities: Administrative Support: Provide efficient administrative support to the school leadership team, including organising meetings, managing correspondence, and maintaining accurate records. Student Services: Assist with student enrolment, attendance monitoring, and maintaining student records, ensuring compliance with regulatory requirements. Communication: Act as a point of contact for parents, staff, and external stakeholders, providing excellent customer service and ensuring effective communication channels. Facilities Management: Oversee the management of school facilities, including scheduling rooms, coordinating maintenance, and managing resources. Finance Support: Assist with financial administration, including processing invoices, managing petty cash, and maintaining budget records. Data Management: Collate and analyse data to support school improvement initiatives, producing reports and presentations as required. Requirements: Previous experience in a similar administrative role within an educational setting is essential. Strong organisational skills and attention to detail, with the ability to prioritise tasks effectively. Excellent communication and interpersonal skills, with a proactive and collaborative approach. Proficiency in IT, including Microsoft Office applications and database management systems. A commitment to promoting the welfare and safeguarding of children and young people. If you are passionate about education and eager to make a positive difference in the lives of young people, we want to hear from you! To apply, please send your CV to and join us in shaping the future of education.
Apr 18, 2024
Full time
Are you ready to make a real impact in education? Accelerate Teaching is seeking a dynamic School Administrator to join our team at a vibrant Secondary School in Wakefield. This is an exciting opportunity to play a pivotal role in supporting the smooth operation of our school and contributing to the success of our students. Key Responsibilities: Administrative Support: Provide efficient administrative support to the school leadership team, including organising meetings, managing correspondence, and maintaining accurate records. Student Services: Assist with student enrolment, attendance monitoring, and maintaining student records, ensuring compliance with regulatory requirements. Communication: Act as a point of contact for parents, staff, and external stakeholders, providing excellent customer service and ensuring effective communication channels. Facilities Management: Oversee the management of school facilities, including scheduling rooms, coordinating maintenance, and managing resources. Finance Support: Assist with financial administration, including processing invoices, managing petty cash, and maintaining budget records. Data Management: Collate and analyse data to support school improvement initiatives, producing reports and presentations as required. Requirements: Previous experience in a similar administrative role within an educational setting is essential. Strong organisational skills and attention to detail, with the ability to prioritise tasks effectively. Excellent communication and interpersonal skills, with a proactive and collaborative approach. Proficiency in IT, including Microsoft Office applications and database management systems. A commitment to promoting the welfare and safeguarding of children and young people. If you are passionate about education and eager to make a positive difference in the lives of young people, we want to hear from you! To apply, please send your CV to and join us in shaping the future of education.
Call Centre Manager Rate - £300 a day Duration - 3 months + Location - Colchester (Hybrid) Ir35 - Inside IR35 (Must use an umbrella company) We are currently looking for a Call Centre Manager for an initial 3 month contract with extensions available, the ideal candidate would have experience with working in A public sector environment. * Direct line management of a small team of Team Leaders, focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and development. * Overall responsibility for the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and delivery partners, external Insurers, Hospital senior leadership teams and the wider support teams, removing any barriers and focusing on continuous improvement and better patient journeys. * Identify trends in patient and business activity and work with the Operational leads to support continuous improvement of our patient journey * Work closely with the Resource and Capacity Planning Manager and Training & Quality Manager to ensure the National Enquiry Centre is constantly evolving and improving * Minimum 5 years' experience in team management. * Minimum 5 years' experience in call centre or call handling environment. * Minimum 5 years' experience in sales and administration position. * Experience of managing a Sales through service contact centre and associated processes * Experience of coaching and mentoring others to achieve targets * Previous experience of leadership in a small to medium contact centre * Previous experience of 'leading leaders' * Previous experience of operational running of a department/budgets
Apr 18, 2024
Contractor
Call Centre Manager Rate - £300 a day Duration - 3 months + Location - Colchester (Hybrid) Ir35 - Inside IR35 (Must use an umbrella company) We are currently looking for a Call Centre Manager for an initial 3 month contract with extensions available, the ideal candidate would have experience with working in A public sector environment. * Direct line management of a small team of Team Leaders, focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and development. * Overall responsibility for the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and delivery partners, external Insurers, Hospital senior leadership teams and the wider support teams, removing any barriers and focusing on continuous improvement and better patient journeys. * Identify trends in patient and business activity and work with the Operational leads to support continuous improvement of our patient journey * Work closely with the Resource and Capacity Planning Manager and Training & Quality Manager to ensure the National Enquiry Centre is constantly evolving and improving * Minimum 5 years' experience in team management. * Minimum 5 years' experience in call centre or call handling environment. * Minimum 5 years' experience in sales and administration position. * Experience of managing a Sales through service contact centre and associated processes * Experience of coaching and mentoring others to achieve targets * Previous experience of leadership in a small to medium contact centre * Previous experience of 'leading leaders' * Previous experience of operational running of a department/budgets