At Direct Line Group we support our business customers with their insurance needs every day. Our Commercial Insurance Consultants are at the heart of what we do! Homeworking and Hybrid roles (1 week in 5 from our Bristol office for hybrid roles) You could be just the right applicant for this job Read all associated information and make sure to apply. Salary - £22,000 base plus a 9% pension which can be taken as cash (£1,980). From 1st January 2023 the base salary will increase to £23100. We also have a reward scheme that gives you the opportunity to earn a monthly bonus. The amount you earn each month will vary depending on your overall performance (averaging around 3-4k per year) Shifts - The 37.5 hours you work can fall between Monday - Friday 8am - 6pm and Saturday 9am - 3pm. What you'll be doing: We're looking for Commercial Consultants to work with our SME business customers, on a full-time permanent basis, reporting to a team leader within James Miles' team. This is a great opportunity for you to develop your insurance career within a commercial setting. You will have exposure to help develop your technical skills within commercial insurance and could be the platform you are looking for to progress your career! You will respond positively to all customer interactions across complex multiple products and lead in the testing and implementation of new business improvement plans. You will also provide Sales & Customer Service expertise to Underwriters and sell and service our policies whilst operating within a Delegated Underwriting Authority. Work at the forefront of our business, promoting a culture of continuous improvement and utilising expertise to develop and test creative projects aimed at building our client profile and brand. Work within complex spans of control, taking ownership of building capability by keeping up-to-date with changes in the insurance market, ensuring that we are well versed in all aspects of our businesses more complex products. Operate with a higher level of risk perception, helping us work in a non-scripted environment to provide a tailored level of service to our customers. Develop knowledge of 9 complex commercial products working across multiple systems to respond to customer requests. Use techniques to identify process and efficiency improvements to contribute to the growth of the business. Manage workload, prioritising customer interactions to ensure that call backs are completed promptly to deliver customer satisfaction. Work with key stakeholders and team members to achieve our goals and act as a main point of referral for product queries across the Contact Centre. Respond to customer needs and manage resolving customer enquiries in a positive way to please our customers and enhance our reputation. What you'll need: We are looking for someone who enjoys speaking with customers. We need you to understand the insurance industry and have previous experience in a similar role (experience within Commercial insurance would be desirable). You'll have experience in customer negotiations and explaining policies. This is an ideal role for someone who is proactive and able to use their own initiative. Benefits We have a focus on developing you and your skills and give you the tools to do so. We also recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Generous holidays Buy as you earn share scheme Employee discounts and cashback Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you. Job Types: Full-time, Permanent Salary: £22,000.00-£29,000.00 per year Benefits: Casual dress Company pension Employee discount Life insurance Referral programme Sick pay Store discount Work from home Supplemental pay types: Bonus scheme
Sep 24, 2022
Full time
At Direct Line Group we support our business customers with their insurance needs every day. Our Commercial Insurance Consultants are at the heart of what we do! Homeworking and Hybrid roles (1 week in 5 from our Bristol office for hybrid roles) You could be just the right applicant for this job Read all associated information and make sure to apply. Salary - £22,000 base plus a 9% pension which can be taken as cash (£1,980). From 1st January 2023 the base salary will increase to £23100. We also have a reward scheme that gives you the opportunity to earn a monthly bonus. The amount you earn each month will vary depending on your overall performance (averaging around 3-4k per year) Shifts - The 37.5 hours you work can fall between Monday - Friday 8am - 6pm and Saturday 9am - 3pm. What you'll be doing: We're looking for Commercial Consultants to work with our SME business customers, on a full-time permanent basis, reporting to a team leader within James Miles' team. This is a great opportunity for you to develop your insurance career within a commercial setting. You will have exposure to help develop your technical skills within commercial insurance and could be the platform you are looking for to progress your career! You will respond positively to all customer interactions across complex multiple products and lead in the testing and implementation of new business improvement plans. You will also provide Sales & Customer Service expertise to Underwriters and sell and service our policies whilst operating within a Delegated Underwriting Authority. Work at the forefront of our business, promoting a culture of continuous improvement and utilising expertise to develop and test creative projects aimed at building our client profile and brand. Work within complex spans of control, taking ownership of building capability by keeping up-to-date with changes in the insurance market, ensuring that we are well versed in all aspects of our businesses more complex products. Operate with a higher level of risk perception, helping us work in a non-scripted environment to provide a tailored level of service to our customers. Develop knowledge of 9 complex commercial products working across multiple systems to respond to customer requests. Use techniques to identify process and efficiency improvements to contribute to the growth of the business. Manage workload, prioritising customer interactions to ensure that call backs are completed promptly to deliver customer satisfaction. Work with key stakeholders and team members to achieve our goals and act as a main point of referral for product queries across the Contact Centre. Respond to customer needs and manage resolving customer enquiries in a positive way to please our customers and enhance our reputation. What you'll need: We are looking for someone who enjoys speaking with customers. We need you to understand the insurance industry and have previous experience in a similar role (experience within Commercial insurance would be desirable). You'll have experience in customer negotiations and explaining policies. This is an ideal role for someone who is proactive and able to use their own initiative. Benefits We have a focus on developing you and your skills and give you the tools to do so. We also recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Generous holidays Buy as you earn share scheme Employee discounts and cashback Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you. Job Types: Full-time, Permanent Salary: £22,000.00-£29,000.00 per year Benefits: Casual dress Company pension Employee discount Life insurance Referral programme Sick pay Store discount Work from home Supplemental pay types: Bonus scheme
Do you have experience in a sales or customer facing role? Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Are you looking for the next step in your career? No matter your experience whether it be; Estate Agent, Tele Sales, Motor Sales, Gym Membership Sales etc PageGroup are hiring and are looking for people like you! Client Details PageGroup are one of the leading specialist Recruitment agencies operating in the UK (and Globally!) and we are looking to hire talented & ambitious people to join our family. So, as a Recruitment Consultant what can we offer you? Competitive base salary (taking into consideration your previous experience!) with opportunity to earn uncapped commission/bonuses Clear progression opportunities throughout your career (our consultants typically see promotions every 12-18 months) Market-leading training Completely flexible working - we offer an opportunity for a balance between home and office (with laptop & mobile supplied by us) Industry leading maternity & paternity policies A truly inclusive work place - We hold some of the most prestigious D&I accolades! Incentives including 'high-flyers' awards, breakfast clubs, annual bonus' and opportunities to work globally Additional benefits including private medical insurance, pension plan, opportunity to buy or sell holiday, Tech Scheme (discounted laptops, tablets etc.), GymPass and moreDescription As a 360 Recruitment Consultant, you will essentially be the 'middle-person' between businesses who are hiring and job seekers. The aim is to identify both parties' requirements and find the perfect match, first time. A bit more about the role - Maintain relationships with our existing clients, as well as conducting business development calls to win new business Build and grow a client portfolio to understand their current or future recruitment needs Attend client meetings to further build relationships and pitch for business Provide consultative information to clients to ensure they are using the best strategies for finding the right candidates for their business Negotiating charge rates with clients Networking to become an expert in your market Candidate engagement - identify and attract potential candidates Interview candidates to understand their requirements and best client fit Supporting both client and candidates through the interview and offer stage Providing a thorough aftercare service to both client and candidate to check everything is running smoothly, and identify further business opportunities Work as an integral member of a team, motivating one another and communicating effectivelyProfile We are looking to speak with individuals who are looking to pursue a career in recruitment. You will ideally possess the following key skills - At least 12 months work experience in a heavily customer/client focused setting Capable of building great rapport High levels of resilience and self-motivation Proven track record of success in a previous industry Keen to maximise your potential and develop a rewarding career Can work individually, but also loves to be part of a successful teamJob Offer As an inclusive employer, PageGroup is continually looking to improve their diversity representation. As such, applications from candidates who are ethnically diverse and with a disability are particularly welcomed We are keen to support you so that you may thrive at PageGroup, so let us know if there is anything we can do throughout the interview process so that you can be at your best
Sep 24, 2022
Full time
Do you have experience in a sales or customer facing role? Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Are you looking for the next step in your career? No matter your experience whether it be; Estate Agent, Tele Sales, Motor Sales, Gym Membership Sales etc PageGroup are hiring and are looking for people like you! Client Details PageGroup are one of the leading specialist Recruitment agencies operating in the UK (and Globally!) and we are looking to hire talented & ambitious people to join our family. So, as a Recruitment Consultant what can we offer you? Competitive base salary (taking into consideration your previous experience!) with opportunity to earn uncapped commission/bonuses Clear progression opportunities throughout your career (our consultants typically see promotions every 12-18 months) Market-leading training Completely flexible working - we offer an opportunity for a balance between home and office (with laptop & mobile supplied by us) Industry leading maternity & paternity policies A truly inclusive work place - We hold some of the most prestigious D&I accolades! Incentives including 'high-flyers' awards, breakfast clubs, annual bonus' and opportunities to work globally Additional benefits including private medical insurance, pension plan, opportunity to buy or sell holiday, Tech Scheme (discounted laptops, tablets etc.), GymPass and moreDescription As a 360 Recruitment Consultant, you will essentially be the 'middle-person' between businesses who are hiring and job seekers. The aim is to identify both parties' requirements and find the perfect match, first time. A bit more about the role - Maintain relationships with our existing clients, as well as conducting business development calls to win new business Build and grow a client portfolio to understand their current or future recruitment needs Attend client meetings to further build relationships and pitch for business Provide consultative information to clients to ensure they are using the best strategies for finding the right candidates for their business Negotiating charge rates with clients Networking to become an expert in your market Candidate engagement - identify and attract potential candidates Interview candidates to understand their requirements and best client fit Supporting both client and candidates through the interview and offer stage Providing a thorough aftercare service to both client and candidate to check everything is running smoothly, and identify further business opportunities Work as an integral member of a team, motivating one another and communicating effectivelyProfile We are looking to speak with individuals who are looking to pursue a career in recruitment. You will ideally possess the following key skills - At least 12 months work experience in a heavily customer/client focused setting Capable of building great rapport High levels of resilience and self-motivation Proven track record of success in a previous industry Keen to maximise your potential and develop a rewarding career Can work individually, but also loves to be part of a successful teamJob Offer As an inclusive employer, PageGroup is continually looking to improve their diversity representation. As such, applications from candidates who are ethnically diverse and with a disability are particularly welcomed We are keen to support you so that you may thrive at PageGroup, so let us know if there is anything we can do throughout the interview process so that you can be at your best
Do you have experience in a sales or customer facing role? Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Are you looking for the next step in your career? No matter your experience whether it be; Estate Agent, Tele Sales, Motor Sales, Gym Membership Sales etc PageGroup are hiring and are looking for people like you! Client Details PageGroup are one of the leading specialist Recruitment agencies operating in the UK (and Globally!) and we are looking to hire talented & ambitious people to join our family. So, as a Recruitment Consultant what can we offer you? Competitive base salary (taking into consideration your previous experience!) with opportunity to earn uncapped commission/bonuses Clear progression opportunities throughout your career (our consultants typically see promotions every 12-18 months) Market-leading training Completely flexible working - we offer an opportunity for a balance between home and office (with laptop & mobile supplied by us) Industry leading maternity & paternity policies A truly inclusive work place - We hold some of the most prestigious D&I accolades! Incentives including 'high-flyers' awards, breakfast clubs, annual bonus' and opportunities to work globally Additional benefits including private medical insurance, pension plan, opportunity to buy or sell holiday, Tech Scheme (discounted laptops, tablets etc.), GymPass and moreDescription As a 360 Recruitment Consultant, you will essentially be the 'middle-person' between businesses who are hiring and job seekers. The aim is to identify both parties' requirements and find the perfect match, first time. A bit more about the role - Maintain relationships with our existing clients, as well as conducting business development calls to win new business Build and grow a client portfolio to understand their current or future recruitment needs Attend client meetings to further build relationships and pitch for business Provide consultative information to clients to ensure they are using the best strategies for finding the right candidates for their business Negotiating charge rates with clients Networking to become an expert in your market Candidate engagement - identify and attract potential candidates Interview candidates to understand their requirements and best client fit Supporting both client and candidates through the interview and offer stage Providing a thorough aftercare service to both client and candidate to check everything is running smoothly, and identify further business opportunities Work as an integral member of a team, motivating one another and communicating effectivelyProfile We are looking to speak with individuals who are looking to pursue a career in recruitment. You will ideally possess the following key skills - At least 12 months work experience in a heavily customer/client focused setting Capable of building great rapport High levels of resilience and self-motivation Proven track record of success in a previous industry Keen to maximise your potential and develop a rewarding career Can work individually, but also loves to be part of a successful teamJob Offer As an inclusive employer, PageGroup is continually looking to improve their diversity representation. As such, applications from candidates who are ethnically diverse and with a disability are particularly welcomed We are keen to support you so that you may thrive at PageGroup, so let us know if there is anything we can do throughout the interview process so that you can be at your best
Sep 24, 2022
Full time
Do you have experience in a sales or customer facing role? Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Are you looking for the next step in your career? No matter your experience whether it be; Estate Agent, Tele Sales, Motor Sales, Gym Membership Sales etc PageGroup are hiring and are looking for people like you! Client Details PageGroup are one of the leading specialist Recruitment agencies operating in the UK (and Globally!) and we are looking to hire talented & ambitious people to join our family. So, as a Recruitment Consultant what can we offer you? Competitive base salary (taking into consideration your previous experience!) with opportunity to earn uncapped commission/bonuses Clear progression opportunities throughout your career (our consultants typically see promotions every 12-18 months) Market-leading training Completely flexible working - we offer an opportunity for a balance between home and office (with laptop & mobile supplied by us) Industry leading maternity & paternity policies A truly inclusive work place - We hold some of the most prestigious D&I accolades! Incentives including 'high-flyers' awards, breakfast clubs, annual bonus' and opportunities to work globally Additional benefits including private medical insurance, pension plan, opportunity to buy or sell holiday, Tech Scheme (discounted laptops, tablets etc.), GymPass and moreDescription As a 360 Recruitment Consultant, you will essentially be the 'middle-person' between businesses who are hiring and job seekers. The aim is to identify both parties' requirements and find the perfect match, first time. A bit more about the role - Maintain relationships with our existing clients, as well as conducting business development calls to win new business Build and grow a client portfolio to understand their current or future recruitment needs Attend client meetings to further build relationships and pitch for business Provide consultative information to clients to ensure they are using the best strategies for finding the right candidates for their business Negotiating charge rates with clients Networking to become an expert in your market Candidate engagement - identify and attract potential candidates Interview candidates to understand their requirements and best client fit Supporting both client and candidates through the interview and offer stage Providing a thorough aftercare service to both client and candidate to check everything is running smoothly, and identify further business opportunities Work as an integral member of a team, motivating one another and communicating effectivelyProfile We are looking to speak with individuals who are looking to pursue a career in recruitment. You will ideally possess the following key skills - At least 12 months work experience in a heavily customer/client focused setting Capable of building great rapport High levels of resilience and self-motivation Proven track record of success in a previous industry Keen to maximise your potential and develop a rewarding career Can work individually, but also loves to be part of a successful teamJob Offer As an inclusive employer, PageGroup is continually looking to improve their diversity representation. As such, applications from candidates who are ethnically diverse and with a disability are particularly welcomed We are keen to support you so that you may thrive at PageGroup, so let us know if there is anything we can do throughout the interview process so that you can be at your best
Customer Consultant Salary: £20,500 + commission (on average you will achieve £600-£1000 per month) Location - Torquay, Fully remote after initial training! Monday-Friday, 37.5 hours per week between the hours of 9 am- 6 pm. 1 Saturday shift in every 3 9 am-1 pm (when you work a Saturday, you'll get the time off in lieu). Are you looking for the next step in your career in insurance? We are looking for self-motivated individuals who are looking to work in a friendly, supportive, team orientated and customer-driven environment. You will be working for an innovative and expanding group of insurance companies, specialising in Motor Insurance Services and you will be given an opportunity for a career with a business, renowned for their staff reward and recognition. Great perks of the role: Monthly commission 25 days holiday (Plus bank holiday, 33 days in total) Discounts on experience days, food, and drink and over 250 big-name retail brands Well-being support Health-care Cash Plan Paid charity days About the role: You'll spend your time speaking to potential customers over the telephone, generating new business sales and helping them renew their existing policies - NO COLD CALLING! Sharing your knowledge on our insurance products and giving interested customers real reasons to buy Identifying opportunities to offer additional products and services It's a fast-paced environment, so you'll be the kind of person who thrives on busy days, converting leads, upselling, and working to targets. Hours: The full-time working hours are 37.5 hours per week. Monday to Friday 9 am- 6 pm. 7.5-hour shift with one in three Saturdays between 9 am-1 pm (when you work a Saturday, you'll get the time off in lieu). This is a fully remote role but new starter will expected to attend training in a central Torquay Hotel for the initial 1-2 weeks. You will need to be: Be a strong communicator with the ability to adapt your style to each customer. Enjoy working to and exceeding performance targets and closing sales Be energetic and have a positive approach to problem-solving You will need to be able to understand customers' needs effectively showing ownership, empathy, and resolution. Strong verbal communication skills are a must with the ability to adapt your style when needed. You must be self-motivated, driven, and resilient to meet and exceed your performance targets.
Sep 19, 2022
Full time
Customer Consultant Salary: £20,500 + commission (on average you will achieve £600-£1000 per month) Location - Torquay, Fully remote after initial training! Monday-Friday, 37.5 hours per week between the hours of 9 am- 6 pm. 1 Saturday shift in every 3 9 am-1 pm (when you work a Saturday, you'll get the time off in lieu). Are you looking for the next step in your career in insurance? We are looking for self-motivated individuals who are looking to work in a friendly, supportive, team orientated and customer-driven environment. You will be working for an innovative and expanding group of insurance companies, specialising in Motor Insurance Services and you will be given an opportunity for a career with a business, renowned for their staff reward and recognition. Great perks of the role: Monthly commission 25 days holiday (Plus bank holiday, 33 days in total) Discounts on experience days, food, and drink and over 250 big-name retail brands Well-being support Health-care Cash Plan Paid charity days About the role: You'll spend your time speaking to potential customers over the telephone, generating new business sales and helping them renew their existing policies - NO COLD CALLING! Sharing your knowledge on our insurance products and giving interested customers real reasons to buy Identifying opportunities to offer additional products and services It's a fast-paced environment, so you'll be the kind of person who thrives on busy days, converting leads, upselling, and working to targets. Hours: The full-time working hours are 37.5 hours per week. Monday to Friday 9 am- 6 pm. 7.5-hour shift with one in three Saturdays between 9 am-1 pm (when you work a Saturday, you'll get the time off in lieu). This is a fully remote role but new starter will expected to attend training in a central Torquay Hotel for the initial 1-2 weeks. You will need to be: Be a strong communicator with the ability to adapt your style to each customer. Enjoy working to and exceeding performance targets and closing sales Be energetic and have a positive approach to problem-solving You will need to be able to understand customers' needs effectively showing ownership, empathy, and resolution. Strong verbal communication skills are a must with the ability to adapt your style when needed. You must be self-motivated, driven, and resilient to meet and exceed your performance targets.