Join us as a Contact Centre Sales Advisor in our Stockport contact centre earning £24,400 per annum with incentives on top - you can earn an extra £4,900 on average by smashing targets. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take inbound calls from customers who are thinking of leaving or want to make changes to their Sky package . Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: A passion for great customer service Target driven Brilliant at connecting with people Ability to understand our customers' needs Creative approach to problem solving Willingness to learn new skills What we offer: Regular incentives & rewards In-depth sales training, that can be applied to any sales environment Clear progression path, with opportunities to upskill through our Advisor Development Program and Emerging Leader Program The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym or discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra peace of mind Share in the Company success Annual sharesave scheme and long service awards In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities Where you'll work: Getting here is easy with Stockport train station a few minutes' walk. Onsite you'll have access to a subsidised canteen as well as table tennis and pool tables, free tea, coffee and fruit, prayer room, bike storage and shower facilities. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. APPLY NOW
Apr 18, 2024
Full time
Join us as a Contact Centre Sales Advisor in our Stockport contact centre earning £24,400 per annum with incentives on top - you can earn an extra £4,900 on average by smashing targets. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take inbound calls from customers who are thinking of leaving or want to make changes to their Sky package . Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: A passion for great customer service Target driven Brilliant at connecting with people Ability to understand our customers' needs Creative approach to problem solving Willingness to learn new skills What we offer: Regular incentives & rewards In-depth sales training, that can be applied to any sales environment Clear progression path, with opportunities to upskill through our Advisor Development Program and Emerging Leader Program The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym or discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra peace of mind Share in the Company success Annual sharesave scheme and long service awards In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities Where you'll work: Getting here is easy with Stockport train station a few minutes' walk. Onsite you'll have access to a subsidised canteen as well as table tennis and pool tables, free tea, coffee and fruit, prayer room, bike storage and shower facilities. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. APPLY NOW
Join us as a Contact Centre Sales Advisor in our Newcastle contact centre earning £23,400 per annum with incentives on top - you can earn up to an extra £5,110 on average by smashing targets. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take inbound calls from customers wanting to make changes to their package or from new customers wanting to join Sky Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: A passion for great customer service Target driven Brilliant at connecting with people Ability to understand our customers' needs Creative approach to problem solving Willingness to learn new skills What we offer: Regular incentives & rewards In-depth sales training, that can be applied to any sales environment Clear progression path, with opportunities to upskill through our Advisor Development Program and Emerging Leader Program The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym or discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra peace of mind Share in the Company success Annual sharesave scheme and long service awards In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities Where you'll work:We're based in the heart of Newcastle looking onto St James' Park and close to all main transport hubs. Onsite you'll have access to a subsidised canteen as well as table tennis and pool tables, free tea and coffee, prayer room, bike storage and shower facilities. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Inclusion:CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Apr 17, 2024
Full time
Join us as a Contact Centre Sales Advisor in our Newcastle contact centre earning £23,400 per annum with incentives on top - you can earn up to an extra £5,110 on average by smashing targets. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take inbound calls from customers wanting to make changes to their package or from new customers wanting to join Sky Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: A passion for great customer service Target driven Brilliant at connecting with people Ability to understand our customers' needs Creative approach to problem solving Willingness to learn new skills What we offer: Regular incentives & rewards In-depth sales training, that can be applied to any sales environment Clear progression path, with opportunities to upskill through our Advisor Development Program and Emerging Leader Program The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym or discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra peace of mind Share in the Company success Annual sharesave scheme and long service awards In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities Where you'll work:We're based in the heart of Newcastle looking onto St James' Park and close to all main transport hubs. Onsite you'll have access to a subsidised canteen as well as table tennis and pool tables, free tea and coffee, prayer room, bike storage and shower facilities. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Inclusion:CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Join us as a Customer Sales Advisor in our Stockport contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by smashing targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take inbound calls from customers who are thinking of leaving or want to make changes to their Sky package . Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Getting here is easy with Stockport train station a few minutes' walk. Onsite you'll have access to a subsidised canteen as well as table tennis and pool tables, free tea, coffee and fruit, prayer room, bike storage and shower facilities. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Come along to our Open Day on 14th September from 13:00-19:00 to find out what it's like to work for Sky! Sky Stockport 2 Lawrence St, Stockport SK1 1DL Please do not attend if you are feeling unwell at all or experiencing COVID-19 symptoms. We ask that all attendees maintain a high level of hygiene by using the hand sanitiser provided. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Sep 23, 2022
Full time
Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Join us as a Customer Sales Advisor in our Stockport contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by smashing targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. What you'll do: Have great conversations to meet our customer's needs, letting your personality shine Take inbound calls from customers who are thinking of leaving or want to make changes to their Sky package . Be a Sky Ambassador selling the right package to the right customer Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. What you'll bring: Brilliant at connecting with people Ability to understand our customers' needs A passion for selling Creative approach to problem solving The Benefits: There's a reason people can't stop talking about . There really is something for everyone with our fantastic range of benefits. Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Health and well being Subsidised onsite gym and discounts on external gyms Cycle to work scheme Private healthcare and Digital GP via Aviva Dental and other healthcare options Financial wellbeing Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success Annual sharesave scheme and long service awards Where you'll work: Getting here is easy with Stockport train station a few minutes' walk. Onsite you'll have access to a subsidised canteen as well as table tennis and pool tables, free tea, coffee and fruit, prayer room, bike storage and shower facilities. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Come along to our Open Day on 14th September from 13:00-19:00 to find out what it's like to work for Sky! Sky Stockport 2 Lawrence St, Stockport SK1 1DL Please do not attend if you are feeling unwell at all or experiencing COVID-19 symptoms. We ask that all attendees maintain a high level of hygiene by using the hand sanitiser provided. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about.
Job Title: Customer Consultant - Service Location : Bristol, BS35 4BL near the Severn Bridge Hybrid working, 2 days in the office 3 days from home Salary : £20,500 plus great benefits Bonus: Around £200 per month Hours: Monday - Friday either 9 am-5 pm or 10 am-6 pm. 1 in 3 Saturdays 9-1 pm (time back in lieu) We are looking for self-motivated individuals who are looking to work in a friendly, supportive, team orientated and customer-driven environment. We pride ourselves on delivering great results through a combination of hard work, collaboration, and dedication. Working for Brightside is all about making a difference. A difference for our customers and our business. It's about putting our customers at the heart of what we do - doing the right things and doing them well. We have created an environment which empowers individuals and rewards hard work. About the role You will take inbound calls from our customers helping them with queries about their existing policies. You'll guide customers through the process to make a change to their existing policy; whether it's a name or address change, or something more complex. Using your product knowledge and customer service skills you'll resolve and offer solutions Building rapport and understanding each customer's requirements You will also be required to support customers who are unable to complete our online journey for setting up new policies or renewing their existing policies. The full-time working hours are 37.5 hours per week. We'll need you to be available Monday to Friday 9 am- 6 pm. Typically if you are opting for full-time hours, you'll work a 7.5-hour shift with an unpaid lunch break and then one in three Saturdays between 9 am-1 pm (when you work a Saturday, you'll get the time off in lieu). However, we are open to discussing all sorts of flexible options to suit you, including part-time hours, split shifts and much more so please apply so we can discuss this with you in more detail About you You will be at your best when you are helping customers by delivering exceptional service. Ideally, you will have experience working in a fast-paced environment with a focus on performance and putting the customer first. You will: Be a strong communicator with the ability to adapt your style to each customer. Be energetic and have a positive approach to problem-solving. You will need to be able to understand customers' needs effectively showing ownership, empathy, and resolution. Strong verbal communication skills are a must with the ability to adapt your style when needed. You must be self-motivated, driven, and resilient to meet and exceed your performance targets and KPIs. Need a broadband upload and download speed of at least 5 Mbps. If you're not sure what your internet speed is, you can check it by 'googling' internet speed test and selecting the 'Run Speed Test' button. What's in it for you? You can expect to receive full training and support until you're fully competent in the role. Your training will be remote-based and some on the job - at every stage of the training we'll make sure you're happy and confident with what you've learnt. We believe in the value of developing our people and we can offer you genuine career opportunities. Following your initial induction and training, we will provide valuable in-role development, you'll also can attain accredited industry qualifications
Sep 18, 2022
Full time
Job Title: Customer Consultant - Service Location : Bristol, BS35 4BL near the Severn Bridge Hybrid working, 2 days in the office 3 days from home Salary : £20,500 plus great benefits Bonus: Around £200 per month Hours: Monday - Friday either 9 am-5 pm or 10 am-6 pm. 1 in 3 Saturdays 9-1 pm (time back in lieu) We are looking for self-motivated individuals who are looking to work in a friendly, supportive, team orientated and customer-driven environment. We pride ourselves on delivering great results through a combination of hard work, collaboration, and dedication. Working for Brightside is all about making a difference. A difference for our customers and our business. It's about putting our customers at the heart of what we do - doing the right things and doing them well. We have created an environment which empowers individuals and rewards hard work. About the role You will take inbound calls from our customers helping them with queries about their existing policies. You'll guide customers through the process to make a change to their existing policy; whether it's a name or address change, or something more complex. Using your product knowledge and customer service skills you'll resolve and offer solutions Building rapport and understanding each customer's requirements You will also be required to support customers who are unable to complete our online journey for setting up new policies or renewing their existing policies. The full-time working hours are 37.5 hours per week. We'll need you to be available Monday to Friday 9 am- 6 pm. Typically if you are opting for full-time hours, you'll work a 7.5-hour shift with an unpaid lunch break and then one in three Saturdays between 9 am-1 pm (when you work a Saturday, you'll get the time off in lieu). However, we are open to discussing all sorts of flexible options to suit you, including part-time hours, split shifts and much more so please apply so we can discuss this with you in more detail About you You will be at your best when you are helping customers by delivering exceptional service. Ideally, you will have experience working in a fast-paced environment with a focus on performance and putting the customer first. You will: Be a strong communicator with the ability to adapt your style to each customer. Be energetic and have a positive approach to problem-solving. You will need to be able to understand customers' needs effectively showing ownership, empathy, and resolution. Strong verbal communication skills are a must with the ability to adapt your style when needed. You must be self-motivated, driven, and resilient to meet and exceed your performance targets and KPIs. Need a broadband upload and download speed of at least 5 Mbps. If you're not sure what your internet speed is, you can check it by 'googling' internet speed test and selecting the 'Run Speed Test' button. What's in it for you? You can expect to receive full training and support until you're fully competent in the role. Your training will be remote-based and some on the job - at every stage of the training we'll make sure you're happy and confident with what you've learnt. We believe in the value of developing our people and we can offer you genuine career opportunities. Following your initial induction and training, we will provide valuable in-role development, you'll also can attain accredited industry qualifications
Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Join us as a Customer Sales Advisor earning £19,525 per annum and you'll enjoy the freedom and support you need to make an impact; through sales you'll make fans of the products you love. Smashing targets could earn you an extra incentive of £4,000 on average, up to £7,000 for our top performers. What you'll do: - Work a flexible 37.5 hours p/wk Mon-Sun with varied shift patterns. At peak times you can work overtime up to 7.5hrs p/wk to bank as extra holiday - Take inbound calls from customers who are thinking about changing their products or leaving Sky - Understand our customers' needs to provide a solution that will help them get the most from Sky's amazing products and services - Focus on selling the right package to the right customer - Learn about our products, we're fans too! What you'll bring: - Brilliant listening skills - Ability to empathise and understand our customers individual needs - A healthy streak of ambition in sales - A passion for sales and selling our amazing products The Benefits: There's a reason people can't stop talking about #LifeAtSky . Our great range of benefits really are something special, here are just a few: - Free Sky Q, for the TV you love all in one place - Discounted Mobile and broadband - Bonus incentives - Range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare, sharesave and discounts to over 800 retailers. In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Where you'll work: Glasgow - Getting here is easy, we have 2 train stations within walking distance, bus stops outside our contact centre and we are within a 25 minute walk of Queen Street Station in the city centre. Your base site will be in Glasgow, we are currently testing a hybrid working model giving our team the opportunity to work from home for some of the working week. We'll talk to you about this in more detail at the right time. Due to the ongoing coronavirus pandemic, we're having to flex our recruitment and working practices to ensure we keep you and our staff safe. If you're invited to an interview, it's likely this will be a virtual interview using video, and we'll do our best to make the process smooth and straight forward for you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 10, 2021
Full time
Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Join us as a Customer Sales Advisor earning £19,525 per annum and you'll enjoy the freedom and support you need to make an impact; through sales you'll make fans of the products you love. Smashing targets could earn you an extra incentive of £4,000 on average, up to £7,000 for our top performers. What you'll do: - Work a flexible 37.5 hours p/wk Mon-Sun with varied shift patterns. At peak times you can work overtime up to 7.5hrs p/wk to bank as extra holiday - Take inbound calls from customers who are thinking about changing their products or leaving Sky - Understand our customers' needs to provide a solution that will help them get the most from Sky's amazing products and services - Focus on selling the right package to the right customer - Learn about our products, we're fans too! What you'll bring: - Brilliant listening skills - Ability to empathise and understand our customers individual needs - A healthy streak of ambition in sales - A passion for sales and selling our amazing products The Benefits: There's a reason people can't stop talking about #LifeAtSky . Our great range of benefits really are something special, here are just a few: - Free Sky Q, for the TV you love all in one place - Discounted Mobile and broadband - Bonus incentives - Range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare, sharesave and discounts to over 800 retailers. In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Where you'll work: Glasgow - Getting here is easy, we have 2 train stations within walking distance, bus stops outside our contact centre and we are within a 25 minute walk of Queen Street Station in the city centre. Your base site will be in Glasgow, we are currently testing a hybrid working model giving our team the opportunity to work from home for some of the working week. We'll talk to you about this in more detail at the right time. Due to the ongoing coronavirus pandemic, we're having to flex our recruitment and working practices to ensure we keep you and our staff safe. If you're invited to an interview, it's likely this will be a virtual interview using video, and we'll do our best to make the process smooth and straight forward for you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Join us as a Customer Sales Advisor earning £21,350 per annum and you'll enjoy the freedom and support you need to make an impact; through sales you'll make fans of the products you love. Smashing targets could earn you an extra incentive of £4,000 on average, up to £7,000 for our top performers. What you'll do: - Work a flexible 37.5 hours p/wk Mon-Sun with varied shift patterns. At peak times you can work overtime up to 7.5hrs p/wk to bank as extra holiday - Take inbound calls from customers who are thinking about changing their products or leaving Sky - Understand our customers' needs to provide a solution that will help them get the most from Sky's amazing products and services - Focus on selling the right package to the right customer - Learn about our products, we're fans too! What you'll bring: - Brilliant listening skills - Ability to empathise and understand our customers individual needs - A healthy streak of ambition in sales - A passion for sales and selling our amazing products The Benefits: There's a reason people can't stop talking about #LifeAtSky . Our great range of benefits really are something special, here are just a few: - Free Sky Q, for the TV you love all in one place - Discounted Mobile and broadband - Bonus incentives - Range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare, sharesave and discounts to over 800 retailers. In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Where you'll work: Osterley - around 30 minutes by train from London and a 5 minute walk from Syon Lane station to campus. There are multiple shuttle buses running to many of the surrounding locations all for free! Your base site will be in Osterley, we are currently testing a hybrid working model giving our team the opportunity to work from home for some of the working week. We'll talk to you about this in more detail at the right time. Due to the ongoing coronavirus pandemic, we're having to flex our recruitment and working practices to ensure we keep you and our staff safe. If you're invited to an interview, it's likely this will be a virtual interview using video, and we'll do our best to make the process smooth and straight forward for you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 10, 2021
Full time
Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Join us as a Customer Sales Advisor earning £21,350 per annum and you'll enjoy the freedom and support you need to make an impact; through sales you'll make fans of the products you love. Smashing targets could earn you an extra incentive of £4,000 on average, up to £7,000 for our top performers. What you'll do: - Work a flexible 37.5 hours p/wk Mon-Sun with varied shift patterns. At peak times you can work overtime up to 7.5hrs p/wk to bank as extra holiday - Take inbound calls from customers who are thinking about changing their products or leaving Sky - Understand our customers' needs to provide a solution that will help them get the most from Sky's amazing products and services - Focus on selling the right package to the right customer - Learn about our products, we're fans too! What you'll bring: - Brilliant listening skills - Ability to empathise and understand our customers individual needs - A healthy streak of ambition in sales - A passion for sales and selling our amazing products The Benefits: There's a reason people can't stop talking about #LifeAtSky . Our great range of benefits really are something special, here are just a few: - Free Sky Q, for the TV you love all in one place - Discounted Mobile and broadband - Bonus incentives - Range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare, sharesave and discounts to over 800 retailers. In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Where you'll work: Osterley - around 30 minutes by train from London and a 5 minute walk from Syon Lane station to campus. There are multiple shuttle buses running to many of the surrounding locations all for free! Your base site will be in Osterley, we are currently testing a hybrid working model giving our team the opportunity to work from home for some of the working week. We'll talk to you about this in more detail at the right time. Due to the ongoing coronavirus pandemic, we're having to flex our recruitment and working practices to ensure we keep you and our staff safe. If you're invited to an interview, it's likely this will be a virtual interview using video, and we'll do our best to make the process smooth and straight forward for you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.