HIGHTOWN HOUSING ASSOCIATION
Hemel Hempstead, Hertfordshire
We currently have an opportunity for a full time (35 hours a week) Income Recovery Officer to join our dedicated team. The Income Recovery Officer will be responsible for providing a highly professional customer focused arrears recovery service to Hightown s residents in general needs housing and care and supported housing services. The duties will include monitoring rent accounts, taking appropriate action to identify and manage rent arrears in accordance with Hightown s procedures, legislation and best practice. The successful candidate will: Manage a patch of general needs and care and supported housing properties, ensuring that all rent accounts are monitored regularly, taking action in line with Hightown s procedures. Carry out home visits for general needs tenants and case review meetings in supported housing services. Ensure that clear and up to date information is maintained on the database Liaise with a wide variety of stakeholders, including: Tenants, Service Users, Support Workers, Service Users families, Appointees, Care and Supported Housing Staff and external agencies. Ensure rent account flags are in place and up to date to ensure appropriate and effective rent account management. To deal with enquiries about rent accounts. You will be self-motivated, with a commitment to improving our services and working collaboratively with colleagues. The contracted hours of work will be 9:00am until 5:00pm, Monday to Friday. You will be required to have some flexibility for training or to meet the needs of the business but if this is the case you will be given advanced notice. Benefits In return for your hard work and commitment, we offer a considerable benefits package. This includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Well-equipped on-site gym About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver over 400 new affordable homes each year. If you are interested in joining our friendly team, please apply below. Closing Date: Tuesday 19th March 2024 Interview Date: Thursday 28th March 2024 To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search. We are an Equal Opportunities Employer. We are a Disability Confident Employer.
Mar 29, 2024
Full time
We currently have an opportunity for a full time (35 hours a week) Income Recovery Officer to join our dedicated team. The Income Recovery Officer will be responsible for providing a highly professional customer focused arrears recovery service to Hightown s residents in general needs housing and care and supported housing services. The duties will include monitoring rent accounts, taking appropriate action to identify and manage rent arrears in accordance with Hightown s procedures, legislation and best practice. The successful candidate will: Manage a patch of general needs and care and supported housing properties, ensuring that all rent accounts are monitored regularly, taking action in line with Hightown s procedures. Carry out home visits for general needs tenants and case review meetings in supported housing services. Ensure that clear and up to date information is maintained on the database Liaise with a wide variety of stakeholders, including: Tenants, Service Users, Support Workers, Service Users families, Appointees, Care and Supported Housing Staff and external agencies. Ensure rent account flags are in place and up to date to ensure appropriate and effective rent account management. To deal with enquiries about rent accounts. You will be self-motivated, with a commitment to improving our services and working collaboratively with colleagues. The contracted hours of work will be 9:00am until 5:00pm, Monday to Friday. You will be required to have some flexibility for training or to meet the needs of the business but if this is the case you will be given advanced notice. Benefits In return for your hard work and commitment, we offer a considerable benefits package. This includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Well-equipped on-site gym About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver over 400 new affordable homes each year. If you are interested in joining our friendly team, please apply below. Closing Date: Tuesday 19th March 2024 Interview Date: Thursday 28th March 2024 To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search. We are an Equal Opportunities Employer. We are a Disability Confident Employer.
HIGHTOWN HOUSING ASSOCIATION
Hemel Hempstead, Hertfordshire
We are looking for a committed and motivated person to provide a high-quality HR service, advising on a range of employee relation issues in a small, dynamic and friendly Human Resource team working for a company who values its employees and residents we support. Who are we? At Hightown, we're a charitable housing association that builds homes and supports people. We provide affordable homes and a wide range of care and supported housing services across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. Our aim is to deliver demonstrable social value and impact in all of our activities. To support the fantastic work we do we are seeking to recruit an Employee Relations Officer to help support the wider Human Resources team as they develop and deploy policies and procedures which support our People Plans across the whole company. About the Role Working as part of a dedicated and committed in-house HR Team you will support the full employee lifecycle and; Advise managers and staff on all ER issues and lead on case management including Absence, Flexible Working, Probation, Capability Confidently and proactively review, update and develop policies to support the People Plan in line with legislation and best practice Provide support to the Employee Relations Manager, including maintaining databases, preparing letter templates, attending meetings, taking minutes, filing, policy research and updates Prepare and analyse data for regular HR reports Support wider HR initiatives as required Who we are looking for To be successful in the role you will be able to demonstrate experience of working in a HR team and have; Casework experience within Employee Relations and knowledge of employment law and best practice Experience in delivering an HR service within a busy working environment Confidence in delivering advice to all levels of staff and challenge constructively where necessary A passion for reducing absence and promoting health and wellbeing A high level of organisational skills with the ability to understand detailed information A CIPD qualification or part qualified or equivalent experience. Additionally the successful candidate will share our core values: At Hightown we ensure our workplace values are at the heart of everything we do. Our values are: Putting our residents and service users first Treating people with respect, promoting independence and choice Developing passionate and committed teams Being cost effective without compromising standards or safety Our Benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: Generous annual leave allowance of 33 days per year including bank holidays, rising with service to 35 days Competitive salary of £33,425 pa for a 35 hour week Ability to work from home two days per week by agreement Workplace Pension Scheme Free staff car park facility Discretionary annual bonus based on satisfactory performance Monthly attendance bonus of 1.25% Regular market reviews of salary and cost of living Life assurance cover of three times your annual salary Employee health and wellbeing programmes & access to onsite gym facilities Ongoing training and support to deliver outstanding support Closing date: Wednesday 17th April 2024. Please ensure that you make your application as soon as possible. If we have a high number of applications we may close the vacancy earlier.
Mar 27, 2024
Full time
We are looking for a committed and motivated person to provide a high-quality HR service, advising on a range of employee relation issues in a small, dynamic and friendly Human Resource team working for a company who values its employees and residents we support. Who are we? At Hightown, we're a charitable housing association that builds homes and supports people. We provide affordable homes and a wide range of care and supported housing services across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. Our aim is to deliver demonstrable social value and impact in all of our activities. To support the fantastic work we do we are seeking to recruit an Employee Relations Officer to help support the wider Human Resources team as they develop and deploy policies and procedures which support our People Plans across the whole company. About the Role Working as part of a dedicated and committed in-house HR Team you will support the full employee lifecycle and; Advise managers and staff on all ER issues and lead on case management including Absence, Flexible Working, Probation, Capability Confidently and proactively review, update and develop policies to support the People Plan in line with legislation and best practice Provide support to the Employee Relations Manager, including maintaining databases, preparing letter templates, attending meetings, taking minutes, filing, policy research and updates Prepare and analyse data for regular HR reports Support wider HR initiatives as required Who we are looking for To be successful in the role you will be able to demonstrate experience of working in a HR team and have; Casework experience within Employee Relations and knowledge of employment law and best practice Experience in delivering an HR service within a busy working environment Confidence in delivering advice to all levels of staff and challenge constructively where necessary A passion for reducing absence and promoting health and wellbeing A high level of organisational skills with the ability to understand detailed information A CIPD qualification or part qualified or equivalent experience. Additionally the successful candidate will share our core values: At Hightown we ensure our workplace values are at the heart of everything we do. Our values are: Putting our residents and service users first Treating people with respect, promoting independence and choice Developing passionate and committed teams Being cost effective without compromising standards or safety Our Benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: Generous annual leave allowance of 33 days per year including bank holidays, rising with service to 35 days Competitive salary of £33,425 pa for a 35 hour week Ability to work from home two days per week by agreement Workplace Pension Scheme Free staff car park facility Discretionary annual bonus based on satisfactory performance Monthly attendance bonus of 1.25% Regular market reviews of salary and cost of living Life assurance cover of three times your annual salary Employee health and wellbeing programmes & access to onsite gym facilities Ongoing training and support to deliver outstanding support Closing date: Wednesday 17th April 2024. Please ensure that you make your application as soon as possible. If we have a high number of applications we may close the vacancy earlier.
HIGHTOWN HOUSING ASSOCIATION
Aylesbury, Buckinghamshire
About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Berkshire and Buckinghamshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver over 400 new affordable homes each year. About the Role We currently have an opportunity for a full time (37.5 hours per week) Support Worker at our service,4 Trinity Court, for a caring, enthusiastic person who enjoys helping others and seeing the difference their support can make to enable individuals to lead independent and fulfilling lives. Working as part of a dedicated team, your role as a Support Worker is to provide appropriate support to service users with their day to day needs within their own home, which may be in a supported living scheme or in the wider community. This may involve providing assistance with personal care and promoting life skills such as shopping, managing budgets and domestic tasks such as cooking and cleaning. As a Support Worker you write support plans and risk assessments to ensure that we are providing a service that meets each individual s needs, supports their aspirations and maximises their independence. About You If you have previously worked in a care setting or health and social care field and have experience of providing support to vulnerable people then this role could be perfect for you. We are looking for passionate people who are driven by the desire to make a difference and create a person-centred environment. We are looking for passionate people who with a can-do attitude who are driven by the desire to make a difference and who have the ability to recognise the wishes and needs of vulnerable adults and communicate effectively using different methods according to people s needs. You will need to be able to work shifts as part of a rota system which will include weekend and bank holiday working. You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work. You will have a commitment to equality and diversity and take a positive approach to supporting people with learning disabilities. All applicants must hold a valid UK driving licence. The Benefits In return for your hard work and commitment to our service users, we offer a considerable benefits package. This includes: Generous annual leave allowance of 25 days per year, plus statutory bank holidays, rising with service (pro rata for part time hours) 24,141 per annum Comprehensive training and development support from day one with the opportunity to gain a recognised vocational qualification Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Workplace pension scheme Life assurance of three times your annual salary Fully paid DBS Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Structured rota so you know your work pattern in advance How to Apply If you are interested in joining our friendly team, please apply below. In accordance with CQC regulations, appointment to this position will be subject to satisfactory DBS, reference and medical checks. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search We are an Equal Opportunities Employer. We are a Disability Confident Employer.
Mar 26, 2024
Full time
About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Berkshire and Buckinghamshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver over 400 new affordable homes each year. About the Role We currently have an opportunity for a full time (37.5 hours per week) Support Worker at our service,4 Trinity Court, for a caring, enthusiastic person who enjoys helping others and seeing the difference their support can make to enable individuals to lead independent and fulfilling lives. Working as part of a dedicated team, your role as a Support Worker is to provide appropriate support to service users with their day to day needs within their own home, which may be in a supported living scheme or in the wider community. This may involve providing assistance with personal care and promoting life skills such as shopping, managing budgets and domestic tasks such as cooking and cleaning. As a Support Worker you write support plans and risk assessments to ensure that we are providing a service that meets each individual s needs, supports their aspirations and maximises their independence. About You If you have previously worked in a care setting or health and social care field and have experience of providing support to vulnerable people then this role could be perfect for you. We are looking for passionate people who are driven by the desire to make a difference and create a person-centred environment. We are looking for passionate people who with a can-do attitude who are driven by the desire to make a difference and who have the ability to recognise the wishes and needs of vulnerable adults and communicate effectively using different methods according to people s needs. You will need to be able to work shifts as part of a rota system which will include weekend and bank holiday working. You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work. You will have a commitment to equality and diversity and take a positive approach to supporting people with learning disabilities. All applicants must hold a valid UK driving licence. The Benefits In return for your hard work and commitment to our service users, we offer a considerable benefits package. This includes: Generous annual leave allowance of 25 days per year, plus statutory bank holidays, rising with service (pro rata for part time hours) 24,141 per annum Comprehensive training and development support from day one with the opportunity to gain a recognised vocational qualification Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Workplace pension scheme Life assurance of three times your annual salary Fully paid DBS Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Structured rota so you know your work pattern in advance How to Apply If you are interested in joining our friendly team, please apply below. In accordance with CQC regulations, appointment to this position will be subject to satisfactory DBS, reference and medical checks. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search We are an Equal Opportunities Employer. We are a Disability Confident Employer.
HIGHTOWN HOUSING ASSOCIATION
Aylesbury, Buckinghamshire
About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Berkshire,Buckinghamshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver over 400 new affordable homes each year. About the Role We currently have an opportunityfor a full time (37.5 hours per week) Care Assistant to work within our registered care home, 4 Trinity Court in Aylesbury, which is home to six people with learning disabilities. Working as part of a dedicated team, your role as a Care Assistant is to provide appropriate support to service users with their day to day needs, within their own home, which may be in a supported living scheme or in the wider community. This will involve personal care, administering medication, organising activities such as swimming, trips to the cinema, going out for tea and cake, wheelchair ice skating and weekly music and disco sessions. As a Care Assistant you will follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual s needs, supports their aspirations and maximises their independence. About You We are looking for passionate people with a can-do attitude who are driven by the desire to make a difference and who have the ability to recognise the wishes and needs of vulnerable adults and communicate effectively using different methods according to people s needs. You will need to be able to work shifts as part of a rota system which will include weekend and bank holiday working. You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work. You will have a commitment to equality and diversity and take a positive approach to supporting people with learning disabilities. Experience is desirable but not essential . Benefits In return for your hard work and commitment, we offer a benefits package which includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service 10.90 per hour Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Access to Personal Protective Equipment (PPE) for use at work Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Fully paid DBS If you are interested in joining our friendly team, please download the job description and click apply below. Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search. We are an Equal Opportunities Employer. We are a Disability Confident Employer.
Mar 25, 2024
Full time
About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Berkshire,Buckinghamshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver over 400 new affordable homes each year. About the Role We currently have an opportunityfor a full time (37.5 hours per week) Care Assistant to work within our registered care home, 4 Trinity Court in Aylesbury, which is home to six people with learning disabilities. Working as part of a dedicated team, your role as a Care Assistant is to provide appropriate support to service users with their day to day needs, within their own home, which may be in a supported living scheme or in the wider community. This will involve personal care, administering medication, organising activities such as swimming, trips to the cinema, going out for tea and cake, wheelchair ice skating and weekly music and disco sessions. As a Care Assistant you will follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual s needs, supports their aspirations and maximises their independence. About You We are looking for passionate people with a can-do attitude who are driven by the desire to make a difference and who have the ability to recognise the wishes and needs of vulnerable adults and communicate effectively using different methods according to people s needs. You will need to be able to work shifts as part of a rota system which will include weekend and bank holiday working. You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work. You will have a commitment to equality and diversity and take a positive approach to supporting people with learning disabilities. Experience is desirable but not essential . Benefits In return for your hard work and commitment, we offer a benefits package which includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service 10.90 per hour Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Access to Personal Protective Equipment (PPE) for use at work Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Fully paid DBS If you are interested in joining our friendly team, please download the job description and click apply below. Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search. We are an Equal Opportunities Employer. We are a Disability Confident Employer.
HIGHTOWN HOUSING ASSOCIATION
Hemel Hempstead, Hertfordshire
We are looking for a committed and motivated person to provide a high-quality HR service, advising on a range of employee relation issues in a small, dynamic and friendly Human Resource team working for a company who values its employees and residents we support. Who are we? At Hightown, we're a charitable housing association that builds homes and supports people. We provide affordable homes and a wide range of care and supported housing services across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. Our aim is to deliver demonstrable social value and impact in all of our activities. To support the fantastic work we do we are seeking to recruit an Employee Relations Officer to help support the wider Human Resources team as they develop and deploy policies and procedures which support our People Plans across the whole company. About the Role Working as part of a dedicated and committed in-house HR Team you will support the full employee lifecycle and; Advise managers and staff on all ER issues and lead on case management including Absence, Flexible Working, Probation, Capability Confidently and proactively review, update and develop policies to support the People Plan in line with legislation and best practice Provide support to the Employee Relations Manager, including maintaining databases, preparing letter templates, attending meetings, taking minutes, filing, policy research and updates Prepare and analyse data for regular HR reports Support wider HR initiatives as required Who we are looking for To be successful in the role you will be able to demonstrate experience of working in a HR team and have; Casework experience within Employee Relations and knowledge of employment law and best practice Experience in delivering an HR service within a busy working environment Confidence in delivering advice to all levels of staff and challenge constructively where necessary A passion for reducing absence and promoting health and wellbeing A high level of organisational skills with the ability to understand detailed information A CIPD qualification or part qualified or equivalent experience Additionally the successful candidate will share our core values: At Hightown we ensure our workplace values are at the heart of everything we do. Our values are: Putting our residents and service users first Treating people with respect, promoting independence and choice Developing passionate and committed teams Being cost effective without compromising standards or safety Our Benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: Generous annual leave allowance of 33 days per year including bank holidays, rising with service to 35 days Competitive salary of 33,425 pa for a 35 hour week Ability to work from home two days per week by agreement Workplace Pension Scheme Free staff car park facility Discretionary annual bonus based on satisfactory performance Monthly attendance bonus of 1.25% Regular market reviews of salary and cost of living Life assurance cover of three times your annual salary Employee health and wellbeing programmes & access to onsite gym facilities Ongoing training and support to deliver outstanding support Closing date: Wednesday 17th April 2024 Please ensure that you make your application as soon as possible. If we have a high number of applications we may close the vacancy earlier. We are an Equal Opportunities and Disability Confident Employer.
Mar 24, 2024
Full time
We are looking for a committed and motivated person to provide a high-quality HR service, advising on a range of employee relation issues in a small, dynamic and friendly Human Resource team working for a company who values its employees and residents we support. Who are we? At Hightown, we're a charitable housing association that builds homes and supports people. We provide affordable homes and a wide range of care and supported housing services across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. Our aim is to deliver demonstrable social value and impact in all of our activities. To support the fantastic work we do we are seeking to recruit an Employee Relations Officer to help support the wider Human Resources team as they develop and deploy policies and procedures which support our People Plans across the whole company. About the Role Working as part of a dedicated and committed in-house HR Team you will support the full employee lifecycle and; Advise managers and staff on all ER issues and lead on case management including Absence, Flexible Working, Probation, Capability Confidently and proactively review, update and develop policies to support the People Plan in line with legislation and best practice Provide support to the Employee Relations Manager, including maintaining databases, preparing letter templates, attending meetings, taking minutes, filing, policy research and updates Prepare and analyse data for regular HR reports Support wider HR initiatives as required Who we are looking for To be successful in the role you will be able to demonstrate experience of working in a HR team and have; Casework experience within Employee Relations and knowledge of employment law and best practice Experience in delivering an HR service within a busy working environment Confidence in delivering advice to all levels of staff and challenge constructively where necessary A passion for reducing absence and promoting health and wellbeing A high level of organisational skills with the ability to understand detailed information A CIPD qualification or part qualified or equivalent experience Additionally the successful candidate will share our core values: At Hightown we ensure our workplace values are at the heart of everything we do. Our values are: Putting our residents and service users first Treating people with respect, promoting independence and choice Developing passionate and committed teams Being cost effective without compromising standards or safety Our Benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: Generous annual leave allowance of 33 days per year including bank holidays, rising with service to 35 days Competitive salary of 33,425 pa for a 35 hour week Ability to work from home two days per week by agreement Workplace Pension Scheme Free staff car park facility Discretionary annual bonus based on satisfactory performance Monthly attendance bonus of 1.25% Regular market reviews of salary and cost of living Life assurance cover of three times your annual salary Employee health and wellbeing programmes & access to onsite gym facilities Ongoing training and support to deliver outstanding support Closing date: Wednesday 17th April 2024 Please ensure that you make your application as soon as possible. If we have a high number of applications we may close the vacancy earlier. We are an Equal Opportunities and Disability Confident Employer.