Experienced Head of Resident Operations required for an immediate start! 3-6 months £400-450 per day Inside Ir35 Hybrid working model (London based office) I am seeking a Contact Center leader with a background in Corporate Contact centre for a London based Local Gov Client. You will need to: - support the managers with day to day operations - support with the improvement programme the client have underway - in particular the re-procurement of their telephony platform and roll out of a chatbot. - 'do-the-doing' rather than re-design the programme. - strategically manage and develop a professional service area ensuring that the delivery of the service meets all Council, professional and legislative requirements. The areas of operational responsibility include; - Corporate Contact Centre including telephony systems and channel shift - Workforce planning and performance management - Quality assurance and system and service development - Delivery of Resident Experience Programme work streams If you feel you fit the above criteria and would like to discuss further, please reach out (see below)
Apr 18, 2024
Contractor
Experienced Head of Resident Operations required for an immediate start! 3-6 months £400-450 per day Inside Ir35 Hybrid working model (London based office) I am seeking a Contact Center leader with a background in Corporate Contact centre for a London based Local Gov Client. You will need to: - support the managers with day to day operations - support with the improvement programme the client have underway - in particular the re-procurement of their telephony platform and roll out of a chatbot. - 'do-the-doing' rather than re-design the programme. - strategically manage and develop a professional service area ensuring that the delivery of the service meets all Council, professional and legislative requirements. The areas of operational responsibility include; - Corporate Contact Centre including telephony systems and channel shift - Workforce planning and performance management - Quality assurance and system and service development - Delivery of Resident Experience Programme work streams If you feel you fit the above criteria and would like to discuss further, please reach out (see below)
Summary £40,000 - £52,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, responsible and ready to go far. Just like you. As a Department Manager at Lidl, you'll play a key role in our warehouse, motivating your team to make sure our products reach our stores without a hitch. From boosting productivity and ensuring deadlines are met to supporting your Team Manager with merchandising and managing inventory, you'll bring a proactive and creative approach to solving problems and keeping our warehouses running like clockwork. You'll also have the chance to prove your leadership skills by championing, delegating, motivating, and helping your team to realise their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Be responsible for a department in the RDC. Line managing an amazing team of Shift Leaders, coaching, and training them and their teams to succeed Work closely with your team of Shift Leaders and other Department Managers to ensure the smooth and efficient running of the operation Ambitiously boost productivity and through optimisation of warehouse process and performance to achieve quality results Take a hands-on approach to manage daily operational processes and shifts for your department Support your Team Manager with operations, compliance and Head Office projects Be responsible for grievance and investigation processes, acting as a disciplinary manager Confidently create an environment where your team can do their best work, shift after shift, in accordance with our Leadership & Company Principles What you'll need Natural confidence and leadership qualities to get the best out of everyone you work with Experience leading your previous team(s) to success The ability to multi-task and prioritise conflicting deadlines under pressure A keen eye for detail to effectively control costs, rotas and transport plans An open communication style that lets you get your message across to anyone What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Ongoing training Pension scheme Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 18, 2024
Full time
Summary £40,000 - £52,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, responsible and ready to go far. Just like you. As a Department Manager at Lidl, you'll play a key role in our warehouse, motivating your team to make sure our products reach our stores without a hitch. From boosting productivity and ensuring deadlines are met to supporting your Team Manager with merchandising and managing inventory, you'll bring a proactive and creative approach to solving problems and keeping our warehouses running like clockwork. You'll also have the chance to prove your leadership skills by championing, delegating, motivating, and helping your team to realise their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Be responsible for a department in the RDC. Line managing an amazing team of Shift Leaders, coaching, and training them and their teams to succeed Work closely with your team of Shift Leaders and other Department Managers to ensure the smooth and efficient running of the operation Ambitiously boost productivity and through optimisation of warehouse process and performance to achieve quality results Take a hands-on approach to manage daily operational processes and shifts for your department Support your Team Manager with operations, compliance and Head Office projects Be responsible for grievance and investigation processes, acting as a disciplinary manager Confidently create an environment where your team can do their best work, shift after shift, in accordance with our Leadership & Company Principles What you'll need Natural confidence and leadership qualities to get the best out of everyone you work with Experience leading your previous team(s) to success The ability to multi-task and prioritise conflicting deadlines under pressure A keen eye for detail to effectively control costs, rotas and transport plans An open communication style that lets you get your message across to anyone What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Ongoing training Pension scheme Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Apr 18, 2024
Seasonal
We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Building safety for our homes and neighbourhoods is an organisational priority and is achieved through an ongoing programme of inspection and remediation across 6 key compliance areas: Fire Safety Asbestos Management Gas Safety Electrical Safety Water Quality Lifts You will support the Head of Service with the strategic, operational and financial management of the service area, ensuring that statutory requirements for building safety are met. You will deliver strategic management of building safety, supporting the Head of Service in developing long terms plans to provide homes and services that put residents and communities first, and are fit for the future. This role is based within Growth and Regeneration Key areas of responsibility Lead and coordinate the development and delivery of a robust regime for building safety management and related compliance and performance reporting. Support the Head of Service in establishing overall asset strategies, investment profiles and option appraisals based on up to date, reliable building safety data. Coordinate the collection, management and use of building safety data to enable timely actions to be taken and compliance maintained. Work collaboratively with colleagues and other key enablers and partners to develop and deliver programmes of work, commissioning specialist input where required. Support the team to introduce and implement Standard Operating Procedures in line with Service EQFM approach. Reviewing and updating procedures to reflect changing circumstances, learning and good practice. Develop an approach to risk management across the 6 key compliance areas that is integrated with other asset activity and ensures risk responses are proportionate and effective. Ensure that the service area maintains up to date knowledge of regulatory frameworks affecting building safety and that staff are adequately trained and supported to undertake their responsibilities. Advise the Accountable Person and relevant Council groups and Boards of any breaches of the required standards and the plans in place to address this.
Apr 18, 2024
Contractor
Building safety for our homes and neighbourhoods is an organisational priority and is achieved through an ongoing programme of inspection and remediation across 6 key compliance areas: Fire Safety Asbestos Management Gas Safety Electrical Safety Water Quality Lifts You will support the Head of Service with the strategic, operational and financial management of the service area, ensuring that statutory requirements for building safety are met. You will deliver strategic management of building safety, supporting the Head of Service in developing long terms plans to provide homes and services that put residents and communities first, and are fit for the future. This role is based within Growth and Regeneration Key areas of responsibility Lead and coordinate the development and delivery of a robust regime for building safety management and related compliance and performance reporting. Support the Head of Service in establishing overall asset strategies, investment profiles and option appraisals based on up to date, reliable building safety data. Coordinate the collection, management and use of building safety data to enable timely actions to be taken and compliance maintained. Work collaboratively with colleagues and other key enablers and partners to develop and deliver programmes of work, commissioning specialist input where required. Support the team to introduce and implement Standard Operating Procedures in line with Service EQFM approach. Reviewing and updating procedures to reflect changing circumstances, learning and good practice. Develop an approach to risk management across the 6 key compliance areas that is integrated with other asset activity and ensures risk responses are proportionate and effective. Ensure that the service area maintains up to date knowledge of regulatory frameworks affecting building safety and that staff are adequately trained and supported to undertake their responsibilities. Advise the Accountable Person and relevant Council groups and Boards of any breaches of the required standards and the plans in place to address this.
We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Apr 18, 2024
Seasonal
We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
End Date Sunday 28 April 2024 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary JOB TITLE:Head of Controls - Group Chief Operating Office LOCATION(S):Birmingham, Bristol, Edinburgh, Leeds, Halifax, Chester & Manchester HOURS:Full time WORKING PATTERN:Our work style is hybrid, which involves spending two days per week, or 40% of our time at one of our hubs. ABOUT THIS OPPORTUNITY: We re on an exciting journey and there couldn t be a better time to join us. We re putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face! We're looking for Head of Control specialists, who'll provide thought leadership, insight and supports the implementation of the first line of defence model and performs the roles and responsibilities defined within the model. You'll implement a plan to optimise and automate the control environment to enable the delivery of customer, regulatory and business strategic outcomes. Implementing an approach to support the mapping of key risks and controls across business processes and customer lifecycle outcomes. Job Description KEY ACCOUNTABILITIES : Manages relationships with risk and control owners and supports the enhancement of their control environment, utilising their team to help deliver against aligned customer, business and strategic outcomes. Develops effective ongoing data-led control testing and monitoring to meet the needs or risk and control owners, risk specialist teams, Audit and external regulators. Leads the first line control specialist centre of excellence that supports safe growth and enables high quality customer service. Supports the development and implementation of the control strategy to ensure there is a clear understanding of both the design and operating effectiveness of the control environment across e2e business processes. Takes responsibility for developing and delivering a cost of control approach to enable leadership to prioritise strategic control optimisation and automation investment. Develops and implements an approach to map key risks and controls across e2e business processes and customer lifecycle outcomes. Drives active use of these maps to identify e2e control gaps and improvements to enable prioritisation of optimisation opportunities. Works collaboratively with Platform teams to embed technical control capability including implementation and embedding of control by design. Own actions from Risk & Control Self-Assessment (RCSA) and develop mitigation plans to manage through to resolution. WHAT YOU'LL NEED: Given our transformation journey, we ve several opportunities available. We re looking for people who have deep operational expertise in: Navigating material risks and associated controls (notably data, security, technology, resilience, third party, change execution, people, fraud and financial crime). Understands agile methodology and role models ways of working to drive growth mindset, transformation and end to end design thinking. How these impact our business areas and customers including complex systems, applications and processes; with a focus/curiosity to understand data and process flows in the context of designing and identifying control automation and optimisation opportunities; as well as control effectiveness and monitoring the overall control environment. You ll also need the following: Has existing deep operational expertise aligned to (i) Control Operation, (ii) Control Testing & Monitoring or (iii) Control Governance, Regulatory Engagement & Reporting Detailed knowledge of the key risks facing a technology first led business , with experience developing and implementing control strategies which mitigate operational risk appropriately whilst reducing total cost of control. Specific expertise in navigating material risks and associated controls (notably data, security, technology, resilience, third party, change execution, people, fraud and financial crime). Understands agile methodology and role models ways of working to drive growth mindset, transformation and end to end design thinking. Has a proven track record of data-led control management and the practical implementation across relevant business area with a record of leading control by design, automation, optimisation, testing and monitoring activities. Experience in the development and implementation of a control strategy to ensure there is a clear understanding of both the design and operating effectiveness of the control environment across end-to-end business processes, including business process mapping and control gap analysis. Makes good and timely decisions that keep the organisation moving forward and skilfully balances difficult trade-offs with the ability to understand and assimilate different sources of data and complex information to effectively problem solve and make relevant conclusions and recommendations, with consideration to the cost of control. Demonstrates bravery and conviction to engage with senior leadership to understand long-term strategic opportunities and challenges to help support the prioritisation of appropriate actions to deliver agreed control environment objectives and outcomes. Builds partnerships and works collaboratively with others, including Risk Owner, Control Owner and Risk Specialist to meet shared objectives. Able to work effectively with all other lines of defence and understands the different but complimentary roles. Able to influence leadership to prioritise strategic control optimisation and automation investment. Drives collaboration with Platform teams, where applicable, to embed technical control capability including implementation and embedding of control by design and automation. ABOUT WORKING FOR US: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Apr 18, 2024
Full time
End Date Sunday 28 April 2024 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary JOB TITLE:Head of Controls - Group Chief Operating Office LOCATION(S):Birmingham, Bristol, Edinburgh, Leeds, Halifax, Chester & Manchester HOURS:Full time WORKING PATTERN:Our work style is hybrid, which involves spending two days per week, or 40% of our time at one of our hubs. ABOUT THIS OPPORTUNITY: We re on an exciting journey and there couldn t be a better time to join us. We re putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face! We're looking for Head of Control specialists, who'll provide thought leadership, insight and supports the implementation of the first line of defence model and performs the roles and responsibilities defined within the model. You'll implement a plan to optimise and automate the control environment to enable the delivery of customer, regulatory and business strategic outcomes. Implementing an approach to support the mapping of key risks and controls across business processes and customer lifecycle outcomes. Job Description KEY ACCOUNTABILITIES : Manages relationships with risk and control owners and supports the enhancement of their control environment, utilising their team to help deliver against aligned customer, business and strategic outcomes. Develops effective ongoing data-led control testing and monitoring to meet the needs or risk and control owners, risk specialist teams, Audit and external regulators. Leads the first line control specialist centre of excellence that supports safe growth and enables high quality customer service. Supports the development and implementation of the control strategy to ensure there is a clear understanding of both the design and operating effectiveness of the control environment across e2e business processes. Takes responsibility for developing and delivering a cost of control approach to enable leadership to prioritise strategic control optimisation and automation investment. Develops and implements an approach to map key risks and controls across e2e business processes and customer lifecycle outcomes. Drives active use of these maps to identify e2e control gaps and improvements to enable prioritisation of optimisation opportunities. Works collaboratively with Platform teams to embed technical control capability including implementation and embedding of control by design. Own actions from Risk & Control Self-Assessment (RCSA) and develop mitigation plans to manage through to resolution. WHAT YOU'LL NEED: Given our transformation journey, we ve several opportunities available. We re looking for people who have deep operational expertise in: Navigating material risks and associated controls (notably data, security, technology, resilience, third party, change execution, people, fraud and financial crime). Understands agile methodology and role models ways of working to drive growth mindset, transformation and end to end design thinking. How these impact our business areas and customers including complex systems, applications and processes; with a focus/curiosity to understand data and process flows in the context of designing and identifying control automation and optimisation opportunities; as well as control effectiveness and monitoring the overall control environment. You ll also need the following: Has existing deep operational expertise aligned to (i) Control Operation, (ii) Control Testing & Monitoring or (iii) Control Governance, Regulatory Engagement & Reporting Detailed knowledge of the key risks facing a technology first led business , with experience developing and implementing control strategies which mitigate operational risk appropriately whilst reducing total cost of control. Specific expertise in navigating material risks and associated controls (notably data, security, technology, resilience, third party, change execution, people, fraud and financial crime). Understands agile methodology and role models ways of working to drive growth mindset, transformation and end to end design thinking. Has a proven track record of data-led control management and the practical implementation across relevant business area with a record of leading control by design, automation, optimisation, testing and monitoring activities. Experience in the development and implementation of a control strategy to ensure there is a clear understanding of both the design and operating effectiveness of the control environment across end-to-end business processes, including business process mapping and control gap analysis. Makes good and timely decisions that keep the organisation moving forward and skilfully balances difficult trade-offs with the ability to understand and assimilate different sources of data and complex information to effectively problem solve and make relevant conclusions and recommendations, with consideration to the cost of control. Demonstrates bravery and conviction to engage with senior leadership to understand long-term strategic opportunities and challenges to help support the prioritisation of appropriate actions to deliver agreed control environment objectives and outcomes. Builds partnerships and works collaboratively with others, including Risk Owner, Control Owner and Risk Specialist to meet shared objectives. Able to work effectively with all other lines of defence and understands the different but complimentary roles. Able to influence leadership to prioritise strategic control optimisation and automation investment. Drives collaboration with Platform teams, where applicable, to embed technical control capability including implementation and embedding of control by design and automation. ABOUT WORKING FOR US: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Apr 18, 2024
Seasonal
We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
As a Specialist Solutions Engineer (SSE), you will guide customers in building big data solutions on Databricks that span a large variety of use cases. These are customer-facing roles, working with and supporting the Solution Architects, requiring hands-on production experience with Apache Spark and expertise in other data technologies. SSAs help customers through the design and successful implementation of essential workloads while aligning their technical roadmap for expanding the usage of the Databricks Data Intelligence Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs and establish yourself in an area of speciality - whether that be performance tuning, machine learning, industry expertise, or more. You will be reporting to Manager, Field Engineering (Specialist Team) The impact you will have: Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment Architect production-level workloads, including end-to-end pipeline load performance testing and optimisation Provide technical expertise in an area such as data management, cloud platforms, data science, machine learning, or architecture Assist Solution Architects with more advanced aspects of the technical sale including custom proof of concept content, estimating workload sizing, and custom architectures Improve community adoption (through tutorials, training, hackathons, conference presentations) Contribute to the Databricks Community What we look for: Experienced, technical, customer-facing, and with a background in Data Science / Machine Learning, I am looking to learn and develop in a customer-facing technical role as a subject matter expert (SME) in a pre-sales environment. Pre-sales or post-sales experience working with external clients across a variety of industry markets Data Science/ML Skills You will have experience in a technical role involving the design, implementation, and operationalisation of Machine Learning models in production Passion for collaboration, life-long learning, and driving business value through ML Hands-on industry data science experience, leveraging typical machine learning and data science tools including pandas, scikit-learn, and TensorFlow/PyTorch Experience building production-grade machine learning solutions on AWS, Azure, or GCP Experience building Machine Learning solutions on cloud infrastructure and services, such as AWS, Azure, or GCP leveraging a strong understanding of: Model development including building, training, tuning, and evaluation processes Different types of ML algorithms and methods, including supervised and unsupervised machine learning, and Deep Learning methods MLOps concepts cover model monitoring, tracking, management, model serving & deployment, and other aspects of productionising ML pipelines in distributed data processing environments using tools like MLflow Ability to design highly performant, scalable, and cost-effective cloud-based data & ML solutions, such as distributed training and inference processes on GPU clusters. Experience with big data technologies such as Spark/Delta, Hadoop, NoSQL, MPP, and OLAP. Deep knowledge of development tools and best practices for engineers including CI/CD, unit and integration testing, and automation and orchestration Proven ability to maintain and extend production data systems to evolve with complex needs Strong programming experience in Python and potentially R This role can be remote, but we prefer that you be located in the job listing area and can travel up to 30% when needed. Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension PlanEquity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Apr 18, 2024
Full time
As a Specialist Solutions Engineer (SSE), you will guide customers in building big data solutions on Databricks that span a large variety of use cases. These are customer-facing roles, working with and supporting the Solution Architects, requiring hands-on production experience with Apache Spark and expertise in other data technologies. SSAs help customers through the design and successful implementation of essential workloads while aligning their technical roadmap for expanding the usage of the Databricks Data Intelligence Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs and establish yourself in an area of speciality - whether that be performance tuning, machine learning, industry expertise, or more. You will be reporting to Manager, Field Engineering (Specialist Team) The impact you will have: Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment Architect production-level workloads, including end-to-end pipeline load performance testing and optimisation Provide technical expertise in an area such as data management, cloud platforms, data science, machine learning, or architecture Assist Solution Architects with more advanced aspects of the technical sale including custom proof of concept content, estimating workload sizing, and custom architectures Improve community adoption (through tutorials, training, hackathons, conference presentations) Contribute to the Databricks Community What we look for: Experienced, technical, customer-facing, and with a background in Data Science / Machine Learning, I am looking to learn and develop in a customer-facing technical role as a subject matter expert (SME) in a pre-sales environment. Pre-sales or post-sales experience working with external clients across a variety of industry markets Data Science/ML Skills You will have experience in a technical role involving the design, implementation, and operationalisation of Machine Learning models in production Passion for collaboration, life-long learning, and driving business value through ML Hands-on industry data science experience, leveraging typical machine learning and data science tools including pandas, scikit-learn, and TensorFlow/PyTorch Experience building production-grade machine learning solutions on AWS, Azure, or GCP Experience building Machine Learning solutions on cloud infrastructure and services, such as AWS, Azure, or GCP leveraging a strong understanding of: Model development including building, training, tuning, and evaluation processes Different types of ML algorithms and methods, including supervised and unsupervised machine learning, and Deep Learning methods MLOps concepts cover model monitoring, tracking, management, model serving & deployment, and other aspects of productionising ML pipelines in distributed data processing environments using tools like MLflow Ability to design highly performant, scalable, and cost-effective cloud-based data & ML solutions, such as distributed training and inference processes on GPU clusters. Experience with big data technologies such as Spark/Delta, Hadoop, NoSQL, MPP, and OLAP. Deep knowledge of development tools and best practices for engineers including CI/CD, unit and integration testing, and automation and orchestration Proven ability to maintain and extend production data systems to evolve with complex needs Strong programming experience in Python and potentially R This role can be remote, but we prefer that you be located in the job listing area and can travel up to 30% when needed. Private medical insurance Health Cash Plan Life, income protection & critical illness insurance Pension PlanEquity awards Enhanced Parental Leaves Fitness reimbursement Home office & work headphones reimbursement Mental wellness resources Employee referral bonus About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. The Opportunity This position works out of our Maidenhead location in the Corporate Financial Services division. MAIN PURPOSE OF JOB Leads the in-house Pensions Team providing support and information to Company Management, the Trustee Directors and all active members of both pension schemes across multiple sites and business divisions. This involves ensuring that adequate support is in place to support members transitioning as a result of corporate acquisitions or divestments within a complex corporate group and to members seeking to understand their options as they approach retirement. Actively supports the UK entity and the Trustee in the relationship with the US parent company in relation to Treasury and HR functions. The role acts as Secretary to the Trustee of the Abbott Laboratories Pension Fund (1966), supporting the Chairman of the Trustee in taking decisive action to deliver the objectives of the Board. This encompasses the ownership of multiple relationships with key professional advisors and management of a budget in excess of £2 million. Acts as a technical expert in support of both the Trustee Board and the Company. This includes leading the continuous assessment of the requirements of pension schemes due to the evolving regulatory environment and the implications of pensions tax regulations on individuals in a changing environment. This position leads, manages and directs all elements of pension administration and communication for the Abbott Laboratories Pension Fund (1966), dealing with around 4,000 members. This position leads, manages and directs all elements of pension administration and communication for Abbott Retirement Saver (2015) including automatic enrolment of all new hires, dealing with over 1,700 employees who are members. KNOWLEDGE AND EXPERIENCE Extensive experience of managing all aspects of both DB and DC pension funds including acting as Secretary to the Trustee. Ability to communicate effectively at all levels within a complex corporate environment. Significant project management experience. Thorough understanding of personal taxation as it relates to pensions and specifically high earners. Professional qualification to APMI or equivalent with membership of PMI. ACCOUNTABILITIES Manages all aspects of governance, support and delivery for the Trustee Board through the role of Secretary to the Trustee, including preparing, running and minuting Trustee Meetings. Leads representation in all key relationships with professional advisors to both the Trustee and the Company. Seeks and evaluates expert technical advice to deliver structured and targeted support to decision makers. Monitors administration performance against service level agreements and ensures all member issues are resolved in a timely fashion. Leads in the production of all member communications for the Abbott Laboratories Pension Fund (1966) seeking appropriate input from third party experts, internal stakeholders and the Trustee Board. Ensures consistent high quality of communication content and presentation through a rigorous review process, including oversight of the scheme website and its frequent updates. Leads the relationship with the provider of the Abbott Retirement Saver (2015) to optimise member communications within the constraints of operating within a Master Trust, including the content of the scheme website and of the members' guides for the employees of the various employers. Ensures compliance with applicable legislation, regulation and Regulator guidance maintaining an up to date knowledge in these areas including the delivery and coordination of all necessary training for the Trustee Board. Responsible for ensuring adequate internal financial controls and administrative procedures are maintained throughout the pensions function. Responsible for ensuring that the Trustee's Annual Report and Accounts is prepared, audited and signed off within the statutory deadline. Leads the Trustee Board in operating Integrated Risk Management, including ensuring that there is an adequate covenant review driving the Trustee Board's approach to funding and investment matters. Leads the regular review of the Trustee Risk Register and proactively addresses issues identified. Partners with HR and Payroll in benefit design and administration issues to ensure all appropriate administration and tax considerations have been captured. Leads the review of the Company's pension provision and of features of the two pension schemes. Evaluates the impact of changes in taxation and provides recommendations to address strategic challenges. Leads and directs all activities of the pensions office staff ensuring adequate resourcing, training and development of key personnel. Manages the activities of the third party administrator of the Abbott Laboratories Pension Fund (1966) and of the provider of the Abbott Retirement Saver (2015). Drives achievement of optimal levels of operational and administrative support for members of both schemes. Coordinates and evaluates detailed technical analysis in support of funding issues arising from triennial actuarial valuations. This support is provided to both the Finance Director and the Trustee and it is critical that the jobholder must be able to remain independent and manage any tension between responsibilities to the Company and to the Trustee. Budgetary responsibility for management of Trustee expenditure exceeding £2 million annually. Negotiates with key providers to ensure value for money and conducts supplier evaluations and tender exercises as required. Oversees the application of the Trustee Internal Dispute Resolution procedure for the Abbott Laboratories Pension Fund (1966) to ensure any member complaints are dealt with quickly and appropriately. Raises any member issues with the Provider of the Abbott Retirement Saver (2015) and ensures that they are resolved effectively. Oversees automatic enrolment and automatic re-enrolment to ensure that all Abbott employers in the UK comply with their duties and that compliance is registered with The Pensions Regulator. Manages the annual renewal processes following every annual pay review, including calculation and supply of the necessary earnings data for Mercer. Manages the checking and where necessary corrections of the benefit statement data generated by Mercer. Liaises as required with EY, providing them with information and documentation which they use in connection with the annual Corporate audit. Proactively identifies pension related issues creating opportunities or requiring decisions from the Company and the Trustee, making recommendations and where appropriate ensuring that appropriate professional advice is given. Maintains a quarterly breakdown of actual spending v budget for the Trustee. Completes the quarterly survey required by the Office for National Statistics. Carries out other tasks and duties as and when required. DECISION MAKING AUTHORITY Direction of UK Pension operations. Leads multiple relationships with professional advisors. Leads the management of Trustee Board activities and delivers Trustee objectives. Approves, within specified parameters, payments to consultants in remuneration for work authorised by the Trustee Board and work authorised by the Company. Expert stakeholder in employee benefit and taxation decisions. WHAT WE OFFER As you'd expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at , on Facebook at and on
Apr 18, 2024
Full time
About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. The Opportunity This position works out of our Maidenhead location in the Corporate Financial Services division. MAIN PURPOSE OF JOB Leads the in-house Pensions Team providing support and information to Company Management, the Trustee Directors and all active members of both pension schemes across multiple sites and business divisions. This involves ensuring that adequate support is in place to support members transitioning as a result of corporate acquisitions or divestments within a complex corporate group and to members seeking to understand their options as they approach retirement. Actively supports the UK entity and the Trustee in the relationship with the US parent company in relation to Treasury and HR functions. The role acts as Secretary to the Trustee of the Abbott Laboratories Pension Fund (1966), supporting the Chairman of the Trustee in taking decisive action to deliver the objectives of the Board. This encompasses the ownership of multiple relationships with key professional advisors and management of a budget in excess of £2 million. Acts as a technical expert in support of both the Trustee Board and the Company. This includes leading the continuous assessment of the requirements of pension schemes due to the evolving regulatory environment and the implications of pensions tax regulations on individuals in a changing environment. This position leads, manages and directs all elements of pension administration and communication for the Abbott Laboratories Pension Fund (1966), dealing with around 4,000 members. This position leads, manages and directs all elements of pension administration and communication for Abbott Retirement Saver (2015) including automatic enrolment of all new hires, dealing with over 1,700 employees who are members. KNOWLEDGE AND EXPERIENCE Extensive experience of managing all aspects of both DB and DC pension funds including acting as Secretary to the Trustee. Ability to communicate effectively at all levels within a complex corporate environment. Significant project management experience. Thorough understanding of personal taxation as it relates to pensions and specifically high earners. Professional qualification to APMI or equivalent with membership of PMI. ACCOUNTABILITIES Manages all aspects of governance, support and delivery for the Trustee Board through the role of Secretary to the Trustee, including preparing, running and minuting Trustee Meetings. Leads representation in all key relationships with professional advisors to both the Trustee and the Company. Seeks and evaluates expert technical advice to deliver structured and targeted support to decision makers. Monitors administration performance against service level agreements and ensures all member issues are resolved in a timely fashion. Leads in the production of all member communications for the Abbott Laboratories Pension Fund (1966) seeking appropriate input from third party experts, internal stakeholders and the Trustee Board. Ensures consistent high quality of communication content and presentation through a rigorous review process, including oversight of the scheme website and its frequent updates. Leads the relationship with the provider of the Abbott Retirement Saver (2015) to optimise member communications within the constraints of operating within a Master Trust, including the content of the scheme website and of the members' guides for the employees of the various employers. Ensures compliance with applicable legislation, regulation and Regulator guidance maintaining an up to date knowledge in these areas including the delivery and coordination of all necessary training for the Trustee Board. Responsible for ensuring adequate internal financial controls and administrative procedures are maintained throughout the pensions function. Responsible for ensuring that the Trustee's Annual Report and Accounts is prepared, audited and signed off within the statutory deadline. Leads the Trustee Board in operating Integrated Risk Management, including ensuring that there is an adequate covenant review driving the Trustee Board's approach to funding and investment matters. Leads the regular review of the Trustee Risk Register and proactively addresses issues identified. Partners with HR and Payroll in benefit design and administration issues to ensure all appropriate administration and tax considerations have been captured. Leads the review of the Company's pension provision and of features of the two pension schemes. Evaluates the impact of changes in taxation and provides recommendations to address strategic challenges. Leads and directs all activities of the pensions office staff ensuring adequate resourcing, training and development of key personnel. Manages the activities of the third party administrator of the Abbott Laboratories Pension Fund (1966) and of the provider of the Abbott Retirement Saver (2015). Drives achievement of optimal levels of operational and administrative support for members of both schemes. Coordinates and evaluates detailed technical analysis in support of funding issues arising from triennial actuarial valuations. This support is provided to both the Finance Director and the Trustee and it is critical that the jobholder must be able to remain independent and manage any tension between responsibilities to the Company and to the Trustee. Budgetary responsibility for management of Trustee expenditure exceeding £2 million annually. Negotiates with key providers to ensure value for money and conducts supplier evaluations and tender exercises as required. Oversees the application of the Trustee Internal Dispute Resolution procedure for the Abbott Laboratories Pension Fund (1966) to ensure any member complaints are dealt with quickly and appropriately. Raises any member issues with the Provider of the Abbott Retirement Saver (2015) and ensures that they are resolved effectively. Oversees automatic enrolment and automatic re-enrolment to ensure that all Abbott employers in the UK comply with their duties and that compliance is registered with The Pensions Regulator. Manages the annual renewal processes following every annual pay review, including calculation and supply of the necessary earnings data for Mercer. Manages the checking and where necessary corrections of the benefit statement data generated by Mercer. Liaises as required with EY, providing them with information and documentation which they use in connection with the annual Corporate audit. Proactively identifies pension related issues creating opportunities or requiring decisions from the Company and the Trustee, making recommendations and where appropriate ensuring that appropriate professional advice is given. Maintains a quarterly breakdown of actual spending v budget for the Trustee. Completes the quarterly survey required by the Office for National Statistics. Carries out other tasks and duties as and when required. DECISION MAKING AUTHORITY Direction of UK Pension operations. Leads multiple relationships with professional advisors. Leads the management of Trustee Board activities and delivers Trustee objectives. Approves, within specified parameters, payments to consultants in remuneration for work authorised by the Trustee Board and work authorised by the Company. Expert stakeholder in employee benefit and taxation decisions. WHAT WE OFFER As you'd expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at , on Facebook at and on
The Royal Docks is undergoing an exciting transformation. Once London's gateway to the world, today the area is re-emerging as a major new residential, business and visitor destination. Cultural placemaking is key to the area's regeneration and forms one of three pillars in the refreshed Royal Docks Delivery Plan (). Centre stage is a bold ambition to be London's Cultural Engine, a world-class creative production centre that is internationally renowned for its distinctive and authentic cultural programme, making the Royal Docks an irresistible place to live, work and visit. We are looking for an inspiring and resourceful Cultural Placemaking Manager to join our Culture and Activation Team. Reporting to the Head of Cultural Programme and Partnerships, the Cultural Placemaking Manager is one of two managers in the team, the other being the Creative Programmer who leads on Royal Docks Teams' cultural programme. The Cultural Placemaking Manager is a new post and an exciting addition to the team. Working with cultural stakeholders across the Royal Docks, and with colleagues from the wider Royal Docks Team including Economic Development, Place and Marketing, you will support the development and cultural activation of Royal Docks neighbourhoods. The focus of your work will be on maximising a cohesive cultural offer in the Royal Docks which boosts the visitor economy, always ensuring the prominence of the Royal Docks' distinctive cultural vision and community wealth building principles. You will develop opportunities across cultural partners' offers, attract events and longer-term cultural projects to the area, and generate and produce Royal Docks events, installations and programme frameworks. You will manage an Event Producer and will oversee and advise on the design and delivery of safe, high-quality Royal Docks events. You will need a proven track record of successful development, management, and delivery of place based cultural programmes and initiatives, and experience of developing collaborative, productive partnerships with cultural and creative organisations, cohesive programming, and collaborating on marketing and PR campaigns. Senior experience of event management, licencing, health and safety and production is essential. Principal accountabilities Support the Head of the Cultural Programme and Partnerships with the ongoing development and implementation of the Royal Docks' Cultural Placemaking Strategy Work within a multi-disciplinary Royal Docks Team on the development and long-term place-based approach to culture and creative placemaking in key Royal Docks neighbourhoods Collaborate with Royal Docks cultural partners and creative workspace facilities, to engineer the area's developing programme, boosting local engagement, place awareness, and visitor footfall Promote the Royal Docks as a venue for events and activities, and collaborate with colleagues, landlords and developers on meanwhile plans for key Royal Docks sites Develop and produce Royal Docks Team events, projects, and installations in the public realm, and programming frameworks that support the burgeoning culture and leisure ecosystem Embed the Royal Docks Team's cultural vision and community engagement across all projects. Oversee and advise on the design and delivery of safe, high quality Royal Docks events If you would like to know more about the role please contact us to arrange to join an online briefing/Q&A session on Friday 19 April from 3-4pm. The session will be recorded. If you are unable to attend but would like a recording after the session this can be made available to you. PERSON SPECIFICATION Technical requirements/experience/qualifications Significant experience in successfully managing the development, delivery and evaluation of place based cultural programmes and initiatives Evidence of building successful creative collaborations, professional and operational relationships with a wide and diverse range of cultural organisations, regional stakeholders and creatives. Experience in collaborating with marketing teams on audience development strategies, and long-term and project-based marketing and PR campaigns Significant knowledge of event management, safety, licencing and risk assessment. Experience of financial management, procurement, and contract management. Fundraising experience desirable. Behavioural competencies Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals Level three indicators of effective performance Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Problem Solving .is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions Level three indicators of effective performance Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions This role is based at City Hall, in the Royal Docks (Kamal Chunchie Way, London, E16 1ZE).
Apr 18, 2024
Full time
The Royal Docks is undergoing an exciting transformation. Once London's gateway to the world, today the area is re-emerging as a major new residential, business and visitor destination. Cultural placemaking is key to the area's regeneration and forms one of three pillars in the refreshed Royal Docks Delivery Plan (). Centre stage is a bold ambition to be London's Cultural Engine, a world-class creative production centre that is internationally renowned for its distinctive and authentic cultural programme, making the Royal Docks an irresistible place to live, work and visit. We are looking for an inspiring and resourceful Cultural Placemaking Manager to join our Culture and Activation Team. Reporting to the Head of Cultural Programme and Partnerships, the Cultural Placemaking Manager is one of two managers in the team, the other being the Creative Programmer who leads on Royal Docks Teams' cultural programme. The Cultural Placemaking Manager is a new post and an exciting addition to the team. Working with cultural stakeholders across the Royal Docks, and with colleagues from the wider Royal Docks Team including Economic Development, Place and Marketing, you will support the development and cultural activation of Royal Docks neighbourhoods. The focus of your work will be on maximising a cohesive cultural offer in the Royal Docks which boosts the visitor economy, always ensuring the prominence of the Royal Docks' distinctive cultural vision and community wealth building principles. You will develop opportunities across cultural partners' offers, attract events and longer-term cultural projects to the area, and generate and produce Royal Docks events, installations and programme frameworks. You will manage an Event Producer and will oversee and advise on the design and delivery of safe, high-quality Royal Docks events. You will need a proven track record of successful development, management, and delivery of place based cultural programmes and initiatives, and experience of developing collaborative, productive partnerships with cultural and creative organisations, cohesive programming, and collaborating on marketing and PR campaigns. Senior experience of event management, licencing, health and safety and production is essential. Principal accountabilities Support the Head of the Cultural Programme and Partnerships with the ongoing development and implementation of the Royal Docks' Cultural Placemaking Strategy Work within a multi-disciplinary Royal Docks Team on the development and long-term place-based approach to culture and creative placemaking in key Royal Docks neighbourhoods Collaborate with Royal Docks cultural partners and creative workspace facilities, to engineer the area's developing programme, boosting local engagement, place awareness, and visitor footfall Promote the Royal Docks as a venue for events and activities, and collaborate with colleagues, landlords and developers on meanwhile plans for key Royal Docks sites Develop and produce Royal Docks Team events, projects, and installations in the public realm, and programming frameworks that support the burgeoning culture and leisure ecosystem Embed the Royal Docks Team's cultural vision and community engagement across all projects. Oversee and advise on the design and delivery of safe, high quality Royal Docks events If you would like to know more about the role please contact us to arrange to join an online briefing/Q&A session on Friday 19 April from 3-4pm. The session will be recorded. If you are unable to attend but would like a recording after the session this can be made available to you. PERSON SPECIFICATION Technical requirements/experience/qualifications Significant experience in successfully managing the development, delivery and evaluation of place based cultural programmes and initiatives Evidence of building successful creative collaborations, professional and operational relationships with a wide and diverse range of cultural organisations, regional stakeholders and creatives. Experience in collaborating with marketing teams on audience development strategies, and long-term and project-based marketing and PR campaigns Significant knowledge of event management, safety, licencing and risk assessment. Experience of financial management, procurement, and contract management. Fundraising experience desirable. Behavioural competencies Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals Level three indicators of effective performance Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Problem Solving .is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions Level three indicators of effective performance Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions This role is based at City Hall, in the Royal Docks (Kamal Chunchie Way, London, E16 1ZE).
Job title: Senior Site Security Advisor Location: Brough - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £47,683 - £52,426 - depending on experience What you will be doing: Supporting all aspects of physical and procedural Security Operations within Brough site in line with FSC and BAE Systems Security Policy reporting into the Site Security Manager and Head of Operational Security Working with Site Security Manager and Guard Force to ensure site wide security activities are fully supported and Risk Managed Acting as the Suitably Qualified and Experienced Person for the Senior Leadership Team of the Site Supporting the management of the Professional Guard Services in accordance with the Service Level Agreement Supporting the Emergency Planning Team during incidents and exercises Deputising for the Site Head of Security Your skills and experiences: Essential: Excellent communication and influencing skills with an ability to articulate security requirements through written reports and presentations Security Experience within a High-Profile, High-Risk organisation holding Secret and Above UK, US and NATO PM materials Risk Management and Business Continuity Experience Extensive knowledge of Gov 007, JSP440 and FSC Desirable: Security Industry recognised qualification (CSMP/Degree) or evidence based extensive security experience NPSA Physical Security Courses. STRAPSO SHE Experience in a management role Crypto Trained Benefits: You will receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You will also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Site Security Team: We are a small well established professional team, working proactively to enhance security within the organisation - lots of opportunity for skilled development with a high level of support from management. Working within a constantly changing security threat environment requiring an ability to apply security experience and knowledge effectively and quickly. Why BAE Systems? This is a place where you will be able to make a real difference. You will be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you will be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments." Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 26th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Apr 18, 2024
Full time
Job title: Senior Site Security Advisor Location: Brough - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £47,683 - £52,426 - depending on experience What you will be doing: Supporting all aspects of physical and procedural Security Operations within Brough site in line with FSC and BAE Systems Security Policy reporting into the Site Security Manager and Head of Operational Security Working with Site Security Manager and Guard Force to ensure site wide security activities are fully supported and Risk Managed Acting as the Suitably Qualified and Experienced Person for the Senior Leadership Team of the Site Supporting the management of the Professional Guard Services in accordance with the Service Level Agreement Supporting the Emergency Planning Team during incidents and exercises Deputising for the Site Head of Security Your skills and experiences: Essential: Excellent communication and influencing skills with an ability to articulate security requirements through written reports and presentations Security Experience within a High-Profile, High-Risk organisation holding Secret and Above UK, US and NATO PM materials Risk Management and Business Continuity Experience Extensive knowledge of Gov 007, JSP440 and FSC Desirable: Security Industry recognised qualification (CSMP/Degree) or evidence based extensive security experience NPSA Physical Security Courses. STRAPSO SHE Experience in a management role Crypto Trained Benefits: You will receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You will also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Site Security Team: We are a small well established professional team, working proactively to enhance security within the organisation - lots of opportunity for skilled development with a high level of support from management. Working within a constantly changing security threat environment requiring an ability to apply security experience and knowledge effectively and quickly. Why BAE Systems? This is a place where you will be able to make a real difference. You will be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you will be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments." Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 26th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Head of IT Location: Knottingley, West Yorkshire Salary: £55,000 + Benefits Our client are a non for profit Charity who have a personal centred support approach helping and assisting people to live a fulfilled life. As a growing organisation they are now looking to fill the role of Head of IT to take the strategic lead with an entrepreneurial spirit for the operational improvements that involve technology which include; Lead on Data management and exploitation. Lead on technology aspects of digital transformation to support care and support including AI opportunities. Delivery of key strategic projects or programs of work that contribute to the overall RLO Group Strategic Plan ensuring clearly defined return on investment criteria. Support the IT leads to ensure operational service supports the introduction of new initiatives but also ensure business as usual operations remain effective. Escalation point for high priority IT issues. Identify opportunities for process or system efficiency. Provide assurance to the Board of compliance with all existing and new security or legislation developments that may affect data. Ensure that the risk of Cyber-attacks is minimised. Translation of all systems activity into a clearly defined, scalable IT systems strategy. Report at board level on delivery of IT Strategy. Main Duties and Responsibilities: Provides clear leadership consistent with our vision, mission and values Embed the organisational values of Respect, Honesty, Responsibility and Achieving Excellence in everything you do. With a person-centred approach, support the Leadership Team, in shaping the development of an optimal portfolio of systems and processes, to support RLO growth ambitions and maximise partnership opportunities both within the social care sector and private sector. Lead, build and learn from, a team of IT experts. Provide regular contribution to SLG team members and meetings. Mentor more junior SLG members and team members Qualifications Educated to first degree level or above (or evidence of significant professional experience in strategy, product, or care). (Essential) Hold an appropriate professional and/or management qualification eg, MSC in Business, Finance, IT Strategy. MBA on a desirable basis. (Desirable) Enterprise IT system management qualifications. (Essential) Expertise in SharePoint. (Essential) Expertise in Power BI. (Essential) Strong evidence of continuing professional development, especially in IT Strategy, Programme management and strategic development. (Desirable) Project Management qualification (Prince 2 or similar). (Desirable) Experience Experience of working at senior strategic level within a complex organisation. (Desirable) An excellent knowledge and understanding of the health and social care marketplace, understanding of key functions that support a large geographically spread company and knowledge of a number of operating models. (Desirable) Experience of defining strategic outcomes and proven ability to deliver. (Essential) Knowledge of managing large service outsource contracts. (Essential) Experience of managing an enterprise IT architecture including cloud solutions. (Essential) Experience of managing and implementing enterprise level systems. (Essential) Experience leading change in large organisations. (Desirable) Skills and Knowledge Proven entrepreneurial flair for social business. (Desirable) IT proficient. (Essential) Financially literate. (Desirable) Able to think and act strategically. (Essential) Natural innovator. (Essential) Strong networker and able to effectively build good working relationships with suppliers and partners. (Essential) Self-driven, results oriented with a positive outlook and a clear outlook on high quality service delivery. (Essential) A natural forward planner who critically assesses own performance. (Essential) Experience of project management and working to deadlines. (Essential) Able to prioritise competing demands and work flexibly. (Essential) A common sense, flexible and pragmatic approach to problem solving and decision making. (Essential) Strong commercial acumen. (Essential)
Apr 17, 2024
Full time
Head of IT Location: Knottingley, West Yorkshire Salary: £55,000 + Benefits Our client are a non for profit Charity who have a personal centred support approach helping and assisting people to live a fulfilled life. As a growing organisation they are now looking to fill the role of Head of IT to take the strategic lead with an entrepreneurial spirit for the operational improvements that involve technology which include; Lead on Data management and exploitation. Lead on technology aspects of digital transformation to support care and support including AI opportunities. Delivery of key strategic projects or programs of work that contribute to the overall RLO Group Strategic Plan ensuring clearly defined return on investment criteria. Support the IT leads to ensure operational service supports the introduction of new initiatives but also ensure business as usual operations remain effective. Escalation point for high priority IT issues. Identify opportunities for process or system efficiency. Provide assurance to the Board of compliance with all existing and new security or legislation developments that may affect data. Ensure that the risk of Cyber-attacks is minimised. Translation of all systems activity into a clearly defined, scalable IT systems strategy. Report at board level on delivery of IT Strategy. Main Duties and Responsibilities: Provides clear leadership consistent with our vision, mission and values Embed the organisational values of Respect, Honesty, Responsibility and Achieving Excellence in everything you do. With a person-centred approach, support the Leadership Team, in shaping the development of an optimal portfolio of systems and processes, to support RLO growth ambitions and maximise partnership opportunities both within the social care sector and private sector. Lead, build and learn from, a team of IT experts. Provide regular contribution to SLG team members and meetings. Mentor more junior SLG members and team members Qualifications Educated to first degree level or above (or evidence of significant professional experience in strategy, product, or care). (Essential) Hold an appropriate professional and/or management qualification eg, MSC in Business, Finance, IT Strategy. MBA on a desirable basis. (Desirable) Enterprise IT system management qualifications. (Essential) Expertise in SharePoint. (Essential) Expertise in Power BI. (Essential) Strong evidence of continuing professional development, especially in IT Strategy, Programme management and strategic development. (Desirable) Project Management qualification (Prince 2 or similar). (Desirable) Experience Experience of working at senior strategic level within a complex organisation. (Desirable) An excellent knowledge and understanding of the health and social care marketplace, understanding of key functions that support a large geographically spread company and knowledge of a number of operating models. (Desirable) Experience of defining strategic outcomes and proven ability to deliver. (Essential) Knowledge of managing large service outsource contracts. (Essential) Experience of managing an enterprise IT architecture including cloud solutions. (Essential) Experience of managing and implementing enterprise level systems. (Essential) Experience leading change in large organisations. (Desirable) Skills and Knowledge Proven entrepreneurial flair for social business. (Desirable) IT proficient. (Essential) Financially literate. (Desirable) Able to think and act strategically. (Essential) Natural innovator. (Essential) Strong networker and able to effectively build good working relationships with suppliers and partners. (Essential) Self-driven, results oriented with a positive outlook and a clear outlook on high quality service delivery. (Essential) A natural forward planner who critically assesses own performance. (Essential) Experience of project management and working to deadlines. (Essential) Able to prioritise competing demands and work flexibly. (Essential) A common sense, flexible and pragmatic approach to problem solving and decision making. (Essential) Strong commercial acumen. (Essential)
Overview: We are pleased to announce that a new opportunity has arisen for a Centre Manager to join our new business and innovation centre in Bolton, The Wellsprings. Located in the heart of Bolton, as part of our growing Greater Manchester cluster, The Wellsprings will be a contemporary environment with a mix of both flexible and conventional office space and coworking, and is specifically designed to meet the needs of the modern business and entrepreneur. We will provide a great space for our customers, fledgling and small businesses, who will be supported in their growth plans in a centrally located, flexible and inspirational environment. This is an exciting opportunity to join us in a varied and involving role with lots of support available. This full-time post is a key role in mobilising the new centre, enhancing the sales, community engagement, operational and ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK. Our customers start-ups and high growth SMEs. The successful candidate will report to the Commercial Manager (North) and will be supported by an Assistant Centre Manager and Customer Experience Assistant, as well as an Innovation Director who will provide business support to customers in the centre. The Centre Manager should expect to work directly and closely with the Commercial Manager and other members of the Senior Management Team. Essential experience: Experience in the operational running of an asset of the size, character and quality of an Innovation Centre Previous experience in an office environment preferred Refined networking skills demonstrated through the ability to maximise revenue opportunities Clearly identifiable leadership skills in order to manage a team within a service environment, ensuring overall performance is maximised Evidence of excellent negotiation skills within previous roles Desirable experience: Evidence of lease negotiation including drafting heads of terms Personal Competences: Attention to detail/completer finisher Excellent administrative and organisational skills Good communication skills, tactful and persuasive Highly self-motivated and proactive with a desire to contribute to the company more widely Client and customer services focussed Ability to work under pressure and multi-task Motivate, lead and delegate tasks to team. Team player and team leader What's in it for you? Salary of up to £42,000 p.a., depending on experience 25 days holiday plus Bank Holidays Flexible benefits package comprising: Cntributory pension Ability t increase or decrease amount of annual leave Ability t increase or decrease amount of life assurance cover Private medical and dental insurance Health screening Bicycle purchase Charitable Giving Electric vehicle scheme Friendly, informal and flexible working environment - so you can make the most of your home and your work life We've also got access to a whole load of discounts, so you can save money on high street favourites and holiday providers. If you think you could be a great member of the team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Centre Manager or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.
Apr 17, 2024
Full time
Overview: We are pleased to announce that a new opportunity has arisen for a Centre Manager to join our new business and innovation centre in Bolton, The Wellsprings. Located in the heart of Bolton, as part of our growing Greater Manchester cluster, The Wellsprings will be a contemporary environment with a mix of both flexible and conventional office space and coworking, and is specifically designed to meet the needs of the modern business and entrepreneur. We will provide a great space for our customers, fledgling and small businesses, who will be supported in their growth plans in a centrally located, flexible and inspirational environment. This is an exciting opportunity to join us in a varied and involving role with lots of support available. This full-time post is a key role in mobilising the new centre, enhancing the sales, community engagement, operational and ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK. Our customers start-ups and high growth SMEs. The successful candidate will report to the Commercial Manager (North) and will be supported by an Assistant Centre Manager and Customer Experience Assistant, as well as an Innovation Director who will provide business support to customers in the centre. The Centre Manager should expect to work directly and closely with the Commercial Manager and other members of the Senior Management Team. Essential experience: Experience in the operational running of an asset of the size, character and quality of an Innovation Centre Previous experience in an office environment preferred Refined networking skills demonstrated through the ability to maximise revenue opportunities Clearly identifiable leadership skills in order to manage a team within a service environment, ensuring overall performance is maximised Evidence of excellent negotiation skills within previous roles Desirable experience: Evidence of lease negotiation including drafting heads of terms Personal Competences: Attention to detail/completer finisher Excellent administrative and organisational skills Good communication skills, tactful and persuasive Highly self-motivated and proactive with a desire to contribute to the company more widely Client and customer services focussed Ability to work under pressure and multi-task Motivate, lead and delegate tasks to team. Team player and team leader What's in it for you? Salary of up to £42,000 p.a., depending on experience 25 days holiday plus Bank Holidays Flexible benefits package comprising: Cntributory pension Ability t increase or decrease amount of annual leave Ability t increase or decrease amount of life assurance cover Private medical and dental insurance Health screening Bicycle purchase Charitable Giving Electric vehicle scheme Friendly, informal and flexible working environment - so you can make the most of your home and your work life We've also got access to a whole load of discounts, so you can save money on high street favourites and holiday providers. If you think you could be a great member of the team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Centre Manager or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.
This is a Worcester based firm looking for candiadtes from within the Midlands area for a Hybrid working opportunity Headturner Search are thrilled to be recruiting for an exceptional employer within Worcestershire. We are seeking a highly motivated and dynamic individual to join our clients team as a Business Manager. The ideal candidate will have a proven track record in managing business operations, driving growth, and implementing strategies to optimize performance. This role requires strong leadership skills, strategic thinking, and a passion for innovation. If you are looking for an exciting opportunity to make a significant impact in a fast-paced environment, this position is for you. Responsibilities: To aid in the management of client projects Offering business planning and management reporting to the leadership team, including weekly capacity assessments and monthly invoicing calculations. Oversight of all client projects to ensure adherence to agreed standards, objectives, and expectations. Leading the compliance efforts for ISO9001 & ISO14001, conducting regular audits and guiding the Compliance Team as needed. Analyzing data and performance metrics to pinpoint areas for enhancement and implementing corrective measures to improve quality and efficiency. Crafting systems, processes, and documentation to consistently deliver high-quality outcomes. Collaborating with teams to set quality goals and drive continuous improvement efforts throughout the organization. Managing project resources, including benchmarking, procurement, and tender management assistance. Cultivating positive interactions among all staff and associates. Continuously developing and maintaining expertise relevant to the role. Experience Required Established track record in a comparable management capacity. Demonstrated proficiency in implementing process enhancements and operational efficiency. Advanced proficiency in IT, including Microsoft Excel, Word, Teams, and PowerPoint. Familiarity with project management software, methodologies, and best practices Evidence of ongoing Continuous Professional Development (CPD). Demonstrated ability in creative leadership. Capability to operate independently. Analytical mindset and adeptness in problem-solving. Strong attention to detail and concentration abilities. Proficiency in critical thinking and recognizing trends and patterns. Excellent organizational and time-management proficiencies. Clear and effective verbal and written communication skills. Aptitude in generating comprehensive reports. Skill in distilling extensive information into digestible key points. Confidence in delivering presentations to groups or individuals, in-person and through video conferencing. Proficiency in active listening. Supportive and encouraging demeanour towards team members in fulfilling their roles. Contribution to and alignment with our clients vision, values, mission, and objectives.
Apr 17, 2024
Full time
This is a Worcester based firm looking for candiadtes from within the Midlands area for a Hybrid working opportunity Headturner Search are thrilled to be recruiting for an exceptional employer within Worcestershire. We are seeking a highly motivated and dynamic individual to join our clients team as a Business Manager. The ideal candidate will have a proven track record in managing business operations, driving growth, and implementing strategies to optimize performance. This role requires strong leadership skills, strategic thinking, and a passion for innovation. If you are looking for an exciting opportunity to make a significant impact in a fast-paced environment, this position is for you. Responsibilities: To aid in the management of client projects Offering business planning and management reporting to the leadership team, including weekly capacity assessments and monthly invoicing calculations. Oversight of all client projects to ensure adherence to agreed standards, objectives, and expectations. Leading the compliance efforts for ISO9001 & ISO14001, conducting regular audits and guiding the Compliance Team as needed. Analyzing data and performance metrics to pinpoint areas for enhancement and implementing corrective measures to improve quality and efficiency. Crafting systems, processes, and documentation to consistently deliver high-quality outcomes. Collaborating with teams to set quality goals and drive continuous improvement efforts throughout the organization. Managing project resources, including benchmarking, procurement, and tender management assistance. Cultivating positive interactions among all staff and associates. Continuously developing and maintaining expertise relevant to the role. Experience Required Established track record in a comparable management capacity. Demonstrated proficiency in implementing process enhancements and operational efficiency. Advanced proficiency in IT, including Microsoft Excel, Word, Teams, and PowerPoint. Familiarity with project management software, methodologies, and best practices Evidence of ongoing Continuous Professional Development (CPD). Demonstrated ability in creative leadership. Capability to operate independently. Analytical mindset and adeptness in problem-solving. Strong attention to detail and concentration abilities. Proficiency in critical thinking and recognizing trends and patterns. Excellent organizational and time-management proficiencies. Clear and effective verbal and written communication skills. Aptitude in generating comprehensive reports. Skill in distilling extensive information into digestible key points. Confidence in delivering presentations to groups or individuals, in-person and through video conferencing. Proficiency in active listening. Supportive and encouraging demeanour towards team members in fulfilling their roles. Contribution to and alignment with our clients vision, values, mission, and objectives.
4 months contract with Local government Job Summary: Provide the strategic and operational leadership to achieve excellence in the delivery of repairs service for residents, ensure that resources are delivering value for money outcomes. Key Duties (Sample): Support the review of a new repairs organisational structure and operating model Provide effective leadership to ensure that the procurement, quality and performance of contractors is at the highest standard for our residents Meaningfully engage with residents to improve services, reduce costs and develop neighbourhoods where people enjoy and want to live Create a culture of performance and budget management where there is a direct link between costs, excellent services and right first time repairs Drive down the costs and increase satisfaction in the services provided Lead on the streamlining of business processes and systems across the repairs service, including digital to drive efficiencies in service delivery to residents Meet the diverse needs of the residents and staff and promote equality in the workplace and wider community Delivering Business Plan objectives Promotion of the organisational change culture To innovate and keep abreast of new service delivery opportunities using strong knowledge and information relating to customer insight Participate and report on the Out of Hours service for repairs Essential Experience Required: Proven experience of leading a property-based customer-facing service A strong commitment to customer service and overall service excellence. Able to evidence experience of managing a service that is highly regarded by its customers and stakeholders Excellent communication skills with an ability to bring clarity at all times and articulate a clear narrative for the organisation to a range of audiences Able to evidence building successful relationships with a range of stakeholders Experience of managing successful business change and managing the delivery through others Additional information to note: This position is located in London, E1 1BJ The closing date for this position is asap
Apr 17, 2024
Contractor
4 months contract with Local government Job Summary: Provide the strategic and operational leadership to achieve excellence in the delivery of repairs service for residents, ensure that resources are delivering value for money outcomes. Key Duties (Sample): Support the review of a new repairs organisational structure and operating model Provide effective leadership to ensure that the procurement, quality and performance of contractors is at the highest standard for our residents Meaningfully engage with residents to improve services, reduce costs and develop neighbourhoods where people enjoy and want to live Create a culture of performance and budget management where there is a direct link between costs, excellent services and right first time repairs Drive down the costs and increase satisfaction in the services provided Lead on the streamlining of business processes and systems across the repairs service, including digital to drive efficiencies in service delivery to residents Meet the diverse needs of the residents and staff and promote equality in the workplace and wider community Delivering Business Plan objectives Promotion of the organisational change culture To innovate and keep abreast of new service delivery opportunities using strong knowledge and information relating to customer insight Participate and report on the Out of Hours service for repairs Essential Experience Required: Proven experience of leading a property-based customer-facing service A strong commitment to customer service and overall service excellence. Able to evidence experience of managing a service that is highly regarded by its customers and stakeholders Excellent communication skills with an ability to bring clarity at all times and articulate a clear narrative for the organisation to a range of audiences Able to evidence building successful relationships with a range of stakeholders Experience of managing successful business change and managing the delivery through others Additional information to note: This position is located in London, E1 1BJ The closing date for this position is asap
We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Apr 17, 2024
Seasonal
We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? We are looking for a dynamic and adaptable Project Manager to work in a delivery focused role within the Infrastructure Projects team. Your focus will be on managing the site upgrades of our sites utilities including water, gas, electricity, and steam. These ongoing upgrades underpin the future resilience of our major new build portfolio delivery. This role will offer the opportunity to play a key part in the future success of AWE. Location: We are in the Berkshire countryside between Reading and Basingstoke. Salary: From £45,110 depending on experience and suitability. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including bank holidays, plus every other Friday off). Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, and access to mentors & training. Employee assistance programme and occupational health services. Market leading contributory pension scheme. AWE Life Assurance policy. Discounts & salary sacrifice scheme - access to savings on a wide range of everyday spending. Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Demonstrable leadership and the ability to build strong focused teams. High energy levels to ensure successful project delivery. Skills to create and update all project documentation, including project management plans and supporting risks, assumptions, actions, issues & dependencies. Experience of project management tools and techniques for budgeting, change management and project goal setting. Ability to effectively prioritise workload, resources, and deadlines within high pressure complex environments. A proven record to drive project deliverables forward, working cooperatively with teams who have a broad range of skills. Strong interpersonal skills with staff at all levels. Excellent customer and key stakeholder relationship skills. Knowledge of methods to track project deliverables including implementing key performance indicators and producing project progress reports. Risk techniques to manage project risks and interdependencies with efficient mitigation and contingency plans. Experience to manage projects through a lifecycle and the associated governance, including stage gate approvals. Ability to solve problems and deliver results through creative solutions and collaborating with cross-functional teams. Desire for continuous improvement through evaluation of both successes and failures. Positive attitude and willingness to be hands-on in a fast-paced, growing company. Key Accountabilities: Deliver assigned projects in accordance with requirements, operational constraints, time, cost, and quality. Lead, coach and develop a team at a local level to deliver team and personal objectives safely and securely to meet our operational plans. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Key Responsibilities: Manage projects with focus on Governance (compliance and reporting). Management of project resources (people, money). Lead the planning of the task/project. Manage work as defined in the Work Authorisation Document (WAD). Lead, support, and initiate change against the Performance Measurement Baseline (PMB). Lead, initiate and perform risk and opportunity identification and subsequent actions. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role. It can take several months for clearance to come through. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 17, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? We are looking for a dynamic and adaptable Project Manager to work in a delivery focused role within the Infrastructure Projects team. Your focus will be on managing the site upgrades of our sites utilities including water, gas, electricity, and steam. These ongoing upgrades underpin the future resilience of our major new build portfolio delivery. This role will offer the opportunity to play a key part in the future success of AWE. Location: We are in the Berkshire countryside between Reading and Basingstoke. Salary: From £45,110 depending on experience and suitability. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including bank holidays, plus every other Friday off). Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, and access to mentors & training. Employee assistance programme and occupational health services. Market leading contributory pension scheme. AWE Life Assurance policy. Discounts & salary sacrifice scheme - access to savings on a wide range of everyday spending. Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Demonstrable leadership and the ability to build strong focused teams. High energy levels to ensure successful project delivery. Skills to create and update all project documentation, including project management plans and supporting risks, assumptions, actions, issues & dependencies. Experience of project management tools and techniques for budgeting, change management and project goal setting. Ability to effectively prioritise workload, resources, and deadlines within high pressure complex environments. A proven record to drive project deliverables forward, working cooperatively with teams who have a broad range of skills. Strong interpersonal skills with staff at all levels. Excellent customer and key stakeholder relationship skills. Knowledge of methods to track project deliverables including implementing key performance indicators and producing project progress reports. Risk techniques to manage project risks and interdependencies with efficient mitigation and contingency plans. Experience to manage projects through a lifecycle and the associated governance, including stage gate approvals. Ability to solve problems and deliver results through creative solutions and collaborating with cross-functional teams. Desire for continuous improvement through evaluation of both successes and failures. Positive attitude and willingness to be hands-on in a fast-paced, growing company. Key Accountabilities: Deliver assigned projects in accordance with requirements, operational constraints, time, cost, and quality. Lead, coach and develop a team at a local level to deliver team and personal objectives safely and securely to meet our operational plans. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Key Responsibilities: Manage projects with focus on Governance (compliance and reporting). Management of project resources (people, money). Lead the planning of the task/project. Manage work as defined in the Work Authorisation Document (WAD). Lead, support, and initiate change against the Performance Measurement Baseline (PMB). Lead, initiate and perform risk and opportunity identification and subsequent actions. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role. It can take several months for clearance to come through. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Apr 17, 2024
Seasonal
We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor's Best Places to Work in the UK list 2022 What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
This is an exciting role at a critical time for our clients: we need to evolve our offering to help them get ready for the next phase of growth in the context of AI, increasing regulatory pressures and fragmentation of the market place. Your role will be to build upon our existing programmatic offering and turbo charge it into a team of brilliant experts, with gold standard operating procedures, new products and services which is famous in the market for delivering exceptional performance for clients. You will be one of the leaders of the 120 strong Assembly Activation division, reporting into the EMEA Chief Activation Officer. You'll lead a team of 10 programmatic experts, based in the UK, France and India working across clients that include Estee Lauder, Lenovo, Moncler and many others. The key focus on the role is to deliver growth for our clients, the agency and our people through programmatic advertising. Responsibilities & Accountabilities Channel and technical expertise. Develops a team of deep programmatic expertise in both channel planning and activation. Adopts a 'first to test, master and scale' approach to new features, products, approaches and platforms. Creates regular programmatic point of view documents and case studies which demonstrate our expertise. Establishes and evolves maturity models and auditing frameworks for clients in programmatic. Commercial Manages team costs and income to defined margin targets. Ensures adherence to finance processes and budget management. Designs and executes resourcing models which ensure we deliver to the highest standards for clients while fulfilling our contractual obligations. Works with the commercial director to ensure we work within the preferred supplier list (PSL) as much as possible and meet our commercial targets. Works with client managing partners to ensure media forecasts are accurate and up-to-date. Proactively explores and develops new commercial models and products. Operational excellence Designs and delivers operational best practice in programmatic which ensures high quality and consistent delivery across all programmatic teams. Integrates onshore and offshore teams to ensure they work seamlessly together and to the same high standards of delivery and performance. Establishes routines and ways of working which ensure our teams are close to the 'real-time' performance of accounts and therefore able to deliver exceptional insight and performance. Ensures teams are organised, have clear roadmaps and deliver to high quality work to agreed deadlines. Client and partner leadership Establishes strong relationships with key clients, media owners and technology partners. Collaborates with media partners to create value for our clients and the agency. Develops a client first mentality across the programmatic team ensuring your team act in the best interests of our clients and always show up positively. Drives exceptional performance for our clients and ensures our clients and the agency know about the value we bring to our clients' businesses. Department leadership Creates a high performing community of specialists who support and challenge one another. Represents the department at all levels across the agency, collaborating positively and with purpose. Nurtures an inclusive team ensuring everyone is heard and treated equally. Implements talent management strategies. 10+ years agency experience. Deep expertise in DV360 and Teads Ads Manager. A good level of experience in managed service display advertising. Highly analytical with advanced Excel skills. Good relationships with teams at Google, Teads and other media owners and technology providers. Can call upon lots of examples of delivering growth for clients. Has an excellent track record of winning new business. Leads with clarity, positivity and energy. In return for your enthusiasm and expertise, we'll reward you with an enviable range of benefits that include, 24 days holiday a year (increasing by 1 day/year to a max of 30 with every year of service), a day of birthday leave, pension, life assurance, enhanced parental leave and access to perkbox. Equal Opportunities Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Social and Environmental Responsibility At Assembly, we have a responsibility to bring impact into our every day. This means we must always look for ways in which to be conscious citizens in our roles to support society and environmental sustainability. We encourage employees to; be a conscious citizen by actively participating in our organisation's sustainability efforts, help us promote environmentally friendly practices within the workplace, collaborate with community organisations and stakeholders to support initiatives aligned with our company's values, participate in volunteer activities that benefit the community. Employees are also encouraged to make suggestions and evaluate our business practices to identify areas for improvement in social and environmental performance. Employees at Assembly demonstrate commitment to sustainability and inclusivity in their actions and behaviours
Apr 17, 2024
Full time
This is an exciting role at a critical time for our clients: we need to evolve our offering to help them get ready for the next phase of growth in the context of AI, increasing regulatory pressures and fragmentation of the market place. Your role will be to build upon our existing programmatic offering and turbo charge it into a team of brilliant experts, with gold standard operating procedures, new products and services which is famous in the market for delivering exceptional performance for clients. You will be one of the leaders of the 120 strong Assembly Activation division, reporting into the EMEA Chief Activation Officer. You'll lead a team of 10 programmatic experts, based in the UK, France and India working across clients that include Estee Lauder, Lenovo, Moncler and many others. The key focus on the role is to deliver growth for our clients, the agency and our people through programmatic advertising. Responsibilities & Accountabilities Channel and technical expertise. Develops a team of deep programmatic expertise in both channel planning and activation. Adopts a 'first to test, master and scale' approach to new features, products, approaches and platforms. Creates regular programmatic point of view documents and case studies which demonstrate our expertise. Establishes and evolves maturity models and auditing frameworks for clients in programmatic. Commercial Manages team costs and income to defined margin targets. Ensures adherence to finance processes and budget management. Designs and executes resourcing models which ensure we deliver to the highest standards for clients while fulfilling our contractual obligations. Works with the commercial director to ensure we work within the preferred supplier list (PSL) as much as possible and meet our commercial targets. Works with client managing partners to ensure media forecasts are accurate and up-to-date. Proactively explores and develops new commercial models and products. Operational excellence Designs and delivers operational best practice in programmatic which ensures high quality and consistent delivery across all programmatic teams. Integrates onshore and offshore teams to ensure they work seamlessly together and to the same high standards of delivery and performance. Establishes routines and ways of working which ensure our teams are close to the 'real-time' performance of accounts and therefore able to deliver exceptional insight and performance. Ensures teams are organised, have clear roadmaps and deliver to high quality work to agreed deadlines. Client and partner leadership Establishes strong relationships with key clients, media owners and technology partners. Collaborates with media partners to create value for our clients and the agency. Develops a client first mentality across the programmatic team ensuring your team act in the best interests of our clients and always show up positively. Drives exceptional performance for our clients and ensures our clients and the agency know about the value we bring to our clients' businesses. Department leadership Creates a high performing community of specialists who support and challenge one another. Represents the department at all levels across the agency, collaborating positively and with purpose. Nurtures an inclusive team ensuring everyone is heard and treated equally. Implements talent management strategies. 10+ years agency experience. Deep expertise in DV360 and Teads Ads Manager. A good level of experience in managed service display advertising. Highly analytical with advanced Excel skills. Good relationships with teams at Google, Teads and other media owners and technology providers. Can call upon lots of examples of delivering growth for clients. Has an excellent track record of winning new business. Leads with clarity, positivity and energy. In return for your enthusiasm and expertise, we'll reward you with an enviable range of benefits that include, 24 days holiday a year (increasing by 1 day/year to a max of 30 with every year of service), a day of birthday leave, pension, life assurance, enhanced parental leave and access to perkbox. Equal Opportunities Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Social and Environmental Responsibility At Assembly, we have a responsibility to bring impact into our every day. This means we must always look for ways in which to be conscious citizens in our roles to support society and environmental sustainability. We encourage employees to; be a conscious citizen by actively participating in our organisation's sustainability efforts, help us promote environmentally friendly practices within the workplace, collaborate with community organisations and stakeholders to support initiatives aligned with our company's values, participate in volunteer activities that benefit the community. Employees are also encouraged to make suggestions and evaluate our business practices to identify areas for improvement in social and environmental performance. Employees at Assembly demonstrate commitment to sustainability and inclusivity in their actions and behaviours
Job Number Job Category Human Resources Location Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The Director, HR, Corporate Social Responsibility, EMEA will play apivotal leadership role in influencing the development and ensuring the implementation of strategies that support critical Global and Continent work to achieve HR strategic priorities. These most notably relate to our CSR (Corporate Sustainability Reporting Directive), Pay Positioning, and other Human Capital requirements and goals relating to Marriott's key business priorities and people practices. This role will be responsible for effectively representing and delivering these activities across our diverse portfolio of hotels and offices within EMEA. This position will partner with colleagues todeliver EMEA, local and hotel insights that will drive both strategic and tactical decisions in all relevant areas. This position works with the relevant continent and Headquarters-based CoEs and Project teams to ensure consistency and understanding in any approach and supports efforts to integrate global programmes with local requirements. The incumbent will be the key Subject Matter Expert to provide operational experience on the activities required to provide for strongly deployable and scalable programmes to ensure compliance with regulations and agreements and provide consultation to a variety of decision makers that represent the local voice and ensure strategies and/or initiatives are successfully implemented. This position is an integral part of the EMEA Human Resources team and willreport to VP, HR + Strategic Initiatives, EMEA, with a strong partnership with the Area and Market HR Leadership teams, Global and Continent based COEs and programme team members. SCOPE The Director, HR, Corporate Social Responsibility, EMEAis responsible for all aspects of HR Operations intelligence and deployment within identified initiatives across EMEA. Location: London - Preferred Travel Requirements: Business travel is estimated at less than 20% KEY RESPONSIBILITIES HR Operations: Functions as the HR Operations expert lead and provides HR Operational guidance/coordinationon other business discipline deployments such as CSRD and Pay Transparency, as examples Manages and identifies in scope locations for programmes, remains close to other SMEs ensuring the ever-changing and diverse Company, legal and social landscape is well understood Proactively gathers detailed knowledge of impacted markets, building global understanding of local nuances, current practices and dependencies including logging local labour agreements and regulations. TheSME for delivery solutions, obtains and validates EMEA intelligence, provides qualitative and quantitative insights that inform all deployments. Partners with Market HR, legal and HR Compliance teams to ensure programmes and deployments fulfil obligations (including Legal, Works Councils, Trade Unions) Coordinates with other key programme team members (Finance, iT, Operations, etc) to ensure HR risk assessment and resolution completed for planned deployments Provides SME HR Generalist / HR COE support as and when required Implementation of Processes: Drives innovative creative thinking, to practically develop, refine, and implement new processes and tools used by Continent, Area and Hotel leaders as appropriate. Advocates embedding HR Technology within the HR function, to drive data-based decision making and delivers tools and frames issues to help Continent and Global leaders understand insights that influence change. Works closely with programme team members to represent local HR market needs in activities, communications and deployment. Ensures performance of all deployments is measured and sustained Takes guidance from Director, HR Strategic Initiatives for the global and EMEA lens whilst championing the local voice to wider team. Must be able to deliver guidance based on detailed HR Operations knowledge to other COEs and stakeholders using effective communication skills and tools. Is able to track and perform in depth evaluation of activities and processes in order to recommend strategic and tactical actions Communication and Training : Serve as a HR Operations SME to inform the design of change and training programs and communications focused on best practices for HR professionals, Managers, and Associates. The primary point of contact for day-to-day initiative HR queries from hotel and market leadership Works in union with continent leads within all COEs to inform anddrive the data accuracy, analysis, reporting and strategy of each COE, to ensure any practices that influence the deployments are fine tuned Collaborates on global programmes to make sure that all COE teams have a consistent global approach and point-of-view to various local market needs and practices, and aligns on how HR work is done at market level within the continent. Stakeholder Management: Collaborates with the wider EMEA HR leadership and COE teams to endorse the drive for strong HR foundations and HR Operations practices, aligned with Continent and global priorities Partners with Global HR and COE leads to recommend and deliver on global strategic priorities that can be locally deployed and sustained Influences the effort to define the HR road map for EMEA's efforts towards managing risk and adhering to deep regulation, defining guidelines for continent versus corporate responsibilities. Communicate results and challenges to EMEA HR team stakeholders in a timely and resourceful manner to facilitate their ability to meet deadlines. Ensures feedback is implemented and enhanced based on continent and local needs Data Integrity and Security: Maintain the integrity and confidentiality of people data, adhering to data protection regulations and internal privacy policies . CANDIDATE PROFILE Education and Experience Bachelor's Degree in related field. Minimum of 7 years of experience inHR, preferably with evidence of project management,change managementor related area Experience with Marriott HR processes, technology and policies is strongly preferred Knowledgeofoverallhotel operations and understanding of EMEA markets essential Skills & Knowledge Proven track record of strong communication skills, with experience leading teams and peers to successful outcomes. Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity. Technical Skills mHUB and other HR Tech skills, incl payroll Microsoft Office proficient skills required. Adobe and Google Analytics preferred Demonstratedexperienceinteractingeffectivelyasa team memberwith all levelsof associates;abilityto build and maintain effective relationships with a broad group of stakeholders Abletoinfluence,drivesideasandeffectivelyaddressissuesguidingotherstowardtheaccomplishment of identified goals Goodtrainingandfacilitatorskills;knowledgeofvarioustrainingmethodologies Strongplanningandorganizationalandeventmanagementskills Strongdata managementandanalyticalskills Abilitytotranslatecomplexitemsintosimplecommunicationsthatallowforeaseofexecution AbilitytousestandardsoftwareapplicationsincludingPeopleSoftHRMS,myHR(andrelated applications), GRS, Word, Excel, Power Point etc. Self-motivatedandabilitytotakeconstructiveactionwithoutrelyingondirectionsfromothersallthetime, whilstkeeping direct manager informed Abilitytonetworkandbuildrelationshipsbyvariouscommunicationmeans Abilitytoexerciseflexibilityratherthanrigidadherencetoproceduresinordertoaccomplishgoals Effectivedecision-makingskills;canchooseacourseofactionamongstoptionsinvolvinguncertaintyor risk Strongproblem-solvingskills;encouragesnewinnovativesolutionswhenappropriate Strongcommunicationskills(verbal,listening,writing) Effectiveinfluencingskills Effectiveconflictmanagementskills WillingtotravelthroughoutEuropewhenrequired Stronginterpersonalskills.Abilitytoworkwithandcommunicateeffectivelywithalllevelsof Management Effectivedecision-makingskills Effectiveorganizationalskillsandinprioritizingworkandfollowingthroughoncommitments. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
Apr 17, 2024
Full time
Job Number Job Category Human Resources Location Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The Director, HR, Corporate Social Responsibility, EMEA will play apivotal leadership role in influencing the development and ensuring the implementation of strategies that support critical Global and Continent work to achieve HR strategic priorities. These most notably relate to our CSR (Corporate Sustainability Reporting Directive), Pay Positioning, and other Human Capital requirements and goals relating to Marriott's key business priorities and people practices. This role will be responsible for effectively representing and delivering these activities across our diverse portfolio of hotels and offices within EMEA. This position will partner with colleagues todeliver EMEA, local and hotel insights that will drive both strategic and tactical decisions in all relevant areas. This position works with the relevant continent and Headquarters-based CoEs and Project teams to ensure consistency and understanding in any approach and supports efforts to integrate global programmes with local requirements. The incumbent will be the key Subject Matter Expert to provide operational experience on the activities required to provide for strongly deployable and scalable programmes to ensure compliance with regulations and agreements and provide consultation to a variety of decision makers that represent the local voice and ensure strategies and/or initiatives are successfully implemented. This position is an integral part of the EMEA Human Resources team and willreport to VP, HR + Strategic Initiatives, EMEA, with a strong partnership with the Area and Market HR Leadership teams, Global and Continent based COEs and programme team members. SCOPE The Director, HR, Corporate Social Responsibility, EMEAis responsible for all aspects of HR Operations intelligence and deployment within identified initiatives across EMEA. Location: London - Preferred Travel Requirements: Business travel is estimated at less than 20% KEY RESPONSIBILITIES HR Operations: Functions as the HR Operations expert lead and provides HR Operational guidance/coordinationon other business discipline deployments such as CSRD and Pay Transparency, as examples Manages and identifies in scope locations for programmes, remains close to other SMEs ensuring the ever-changing and diverse Company, legal and social landscape is well understood Proactively gathers detailed knowledge of impacted markets, building global understanding of local nuances, current practices and dependencies including logging local labour agreements and regulations. TheSME for delivery solutions, obtains and validates EMEA intelligence, provides qualitative and quantitative insights that inform all deployments. Partners with Market HR, legal and HR Compliance teams to ensure programmes and deployments fulfil obligations (including Legal, Works Councils, Trade Unions) Coordinates with other key programme team members (Finance, iT, Operations, etc) to ensure HR risk assessment and resolution completed for planned deployments Provides SME HR Generalist / HR COE support as and when required Implementation of Processes: Drives innovative creative thinking, to practically develop, refine, and implement new processes and tools used by Continent, Area and Hotel leaders as appropriate. Advocates embedding HR Technology within the HR function, to drive data-based decision making and delivers tools and frames issues to help Continent and Global leaders understand insights that influence change. Works closely with programme team members to represent local HR market needs in activities, communications and deployment. Ensures performance of all deployments is measured and sustained Takes guidance from Director, HR Strategic Initiatives for the global and EMEA lens whilst championing the local voice to wider team. Must be able to deliver guidance based on detailed HR Operations knowledge to other COEs and stakeholders using effective communication skills and tools. Is able to track and perform in depth evaluation of activities and processes in order to recommend strategic and tactical actions Communication and Training : Serve as a HR Operations SME to inform the design of change and training programs and communications focused on best practices for HR professionals, Managers, and Associates. The primary point of contact for day-to-day initiative HR queries from hotel and market leadership Works in union with continent leads within all COEs to inform anddrive the data accuracy, analysis, reporting and strategy of each COE, to ensure any practices that influence the deployments are fine tuned Collaborates on global programmes to make sure that all COE teams have a consistent global approach and point-of-view to various local market needs and practices, and aligns on how HR work is done at market level within the continent. Stakeholder Management: Collaborates with the wider EMEA HR leadership and COE teams to endorse the drive for strong HR foundations and HR Operations practices, aligned with Continent and global priorities Partners with Global HR and COE leads to recommend and deliver on global strategic priorities that can be locally deployed and sustained Influences the effort to define the HR road map for EMEA's efforts towards managing risk and adhering to deep regulation, defining guidelines for continent versus corporate responsibilities. Communicate results and challenges to EMEA HR team stakeholders in a timely and resourceful manner to facilitate their ability to meet deadlines. Ensures feedback is implemented and enhanced based on continent and local needs Data Integrity and Security: Maintain the integrity and confidentiality of people data, adhering to data protection regulations and internal privacy policies . CANDIDATE PROFILE Education and Experience Bachelor's Degree in related field. Minimum of 7 years of experience inHR, preferably with evidence of project management,change managementor related area Experience with Marriott HR processes, technology and policies is strongly preferred Knowledgeofoverallhotel operations and understanding of EMEA markets essential Skills & Knowledge Proven track record of strong communication skills, with experience leading teams and peers to successful outcomes. Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity. Technical Skills mHUB and other HR Tech skills, incl payroll Microsoft Office proficient skills required. Adobe and Google Analytics preferred Demonstratedexperienceinteractingeffectivelyasa team memberwith all levelsof associates;abilityto build and maintain effective relationships with a broad group of stakeholders Abletoinfluence,drivesideasandeffectivelyaddressissuesguidingotherstowardtheaccomplishment of identified goals Goodtrainingandfacilitatorskills;knowledgeofvarioustrainingmethodologies Strongplanningandorganizationalandeventmanagementskills Strongdata managementandanalyticalskills Abilitytotranslatecomplexitemsintosimplecommunicationsthatallowforeaseofexecution AbilitytousestandardsoftwareapplicationsincludingPeopleSoftHRMS,myHR(andrelated applications), GRS, Word, Excel, Power Point etc. Self-motivatedandabilitytotakeconstructiveactionwithoutrelyingondirectionsfromothersallthetime, whilstkeeping direct manager informed Abilitytonetworkandbuildrelationshipsbyvariouscommunicationmeans Abilitytoexerciseflexibilityratherthanrigidadherencetoproceduresinordertoaccomplishgoals Effectivedecision-makingskills;canchooseacourseofactionamongstoptionsinvolvinguncertaintyor risk Strongproblem-solvingskills;encouragesnewinnovativesolutionswhenappropriate Strongcommunicationskills(verbal,listening,writing) Effectiveinfluencingskills Effectiveconflictmanagementskills WillingtotravelthroughoutEuropewhenrequired Stronginterpersonalskills.Abilitytoworkwithandcommunicateeffectivelywithalllevelsof Management Effectivedecision-makingskills Effectiveorganizationalskillsandinprioritizingworkandfollowingthroughoncommitments. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.