Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 17, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
JOB TITLE: Public Website Associate Director (12 Month FTC/Secondment) SALARY: The salary banding for this role is £62,874 - £69,860 LOCATION: Bristol HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Please note this is a 12 month fixed term contract/secondment. About this opportunity Lloyds Banking Group (LBG) is changing and responding to the rapid transformation of our sector, helping us to be the best bank for customers. We're embracing creative, agile and simpler ways of working, to make a difference to the constantly evolving needs of colleagues, customers and our business. Our Business and Commercial Banking (BCB) division have business clients across a wide variety of sectors - from small businesses to multinational corporations and financial institutions. Many of the clients we support are household names, driving UK growth, and we've pledged to help the UK economy recover by helping British businesses. Within BCB is our Channels business, which has been built to design and deliver great end to end experiences for our clients across Digital, Telephony and marketing Channels. You'll be part of a team that makes a difference to the lives of our customers though digital content on our Lloyds Bank and Bank of Scotland business websites, step-changing the customer experience, leading on development of new navigation, new components and major content upgrades supporting product, servicing, coverage and marketing to deliver their business objectives. You'll be contributing to the overall performance and design standards of the public website, suggesting new ideas to make existing components better, or new components to uplift customer experience and website performance Collaborating with Content Strategists, Visual Designers, Marketing, Product and Content Specialists to create and deliver content changes to the public website. Whilst using Adobe analytics to glean insights from existing customer behaviour to inform your thinking and recommendations. Why Lloyds Banking Group Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you'd like reasonable adjustments to be made to the recruitment process, just let us know. What you'll need A proactive approach, a desire to make a difference, a commitment to better and real sense of accountability Good written and verbal communication skills, attention to fine detail, ensuring the accuracy of change Excellent planning and organisation skills to ensure delivery according to business and customer requirements Partner management establishing relationships with colleagues to ensure the best outcome for our customers Adept at balancing multiple priorities in a dynamic and delivery focused environment, a strong teammate but also able to use own initiative A real passion for empathising and translating customer needs, ensuring they have the customer in mind in all decisions Experience in UX and UI principles Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from underrepresented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Apr 17, 2024
Full time
JOB TITLE: Public Website Associate Director (12 Month FTC/Secondment) SALARY: The salary banding for this role is £62,874 - £69,860 LOCATION: Bristol HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Please note this is a 12 month fixed term contract/secondment. About this opportunity Lloyds Banking Group (LBG) is changing and responding to the rapid transformation of our sector, helping us to be the best bank for customers. We're embracing creative, agile and simpler ways of working, to make a difference to the constantly evolving needs of colleagues, customers and our business. Our Business and Commercial Banking (BCB) division have business clients across a wide variety of sectors - from small businesses to multinational corporations and financial institutions. Many of the clients we support are household names, driving UK growth, and we've pledged to help the UK economy recover by helping British businesses. Within BCB is our Channels business, which has been built to design and deliver great end to end experiences for our clients across Digital, Telephony and marketing Channels. You'll be part of a team that makes a difference to the lives of our customers though digital content on our Lloyds Bank and Bank of Scotland business websites, step-changing the customer experience, leading on development of new navigation, new components and major content upgrades supporting product, servicing, coverage and marketing to deliver their business objectives. You'll be contributing to the overall performance and design standards of the public website, suggesting new ideas to make existing components better, or new components to uplift customer experience and website performance Collaborating with Content Strategists, Visual Designers, Marketing, Product and Content Specialists to create and deliver content changes to the public website. Whilst using Adobe analytics to glean insights from existing customer behaviour to inform your thinking and recommendations. Why Lloyds Banking Group Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you'd like reasonable adjustments to be made to the recruitment process, just let us know. What you'll need A proactive approach, a desire to make a difference, a commitment to better and real sense of accountability Good written and verbal communication skills, attention to fine detail, ensuring the accuracy of change Excellent planning and organisation skills to ensure delivery according to business and customer requirements Partner management establishing relationships with colleagues to ensure the best outcome for our customers Adept at balancing multiple priorities in a dynamic and delivery focused environment, a strong teammate but also able to use own initiative A real passion for empathising and translating customer needs, ensuring they have the customer in mind in all decisions Experience in UX and UI principles Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from underrepresented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 17, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
End Date Tuesday 30 April 2024 Salary Range £61,641 - £68,490 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Other Agile Working Arrangements / Open to Discussion Job Description Summary . Job Description JOB TITLE: Public Website Associate Director (12 Month FTC/Secondment) SALARY: The salary banding for this role is £62,874 - £69,860 LOCATION: Bristol HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Please note this is a 12 month fixed term contract/secondment. About this opportunity Lloyds Banking Group (LBG) is changing and responding to the rapid transformation of our sector, helping us to be the best bank for customers. We're embracing creative, agile and simpler ways of working, to make a difference to the constantly evolving needs of colleagues, customers and our business. Our Business and Commercial Banking (BCB) division have business clients across a wide variety of sectors - from small businesses to multinational corporations and financial institutions. Many of the clients we support are household names, driving UK growth, and we've pledged to help the UK economy recover by helping British businesses. Within BCB is our Channels business, which has been built to design and deliver great end to end experiences for our clients across Digital, Telephony and marketing Channels. You ll be part of a team that makes a difference to the lives of our customers though digital content on our Lloyds Bank and Bank of Scotland business websites, step-changing the customer experience, leading on development of new navigation, new components and major content upgrades supporting product, servicing, coverage and marketing to deliver their business objectives. You ll be contributing to the overall performance and design standards of the public website, suggesting new ideas to make existing components better, or new components to uplift customer experience and website performance Collaborating with Content Strategists, Visual Designers, Marketing, Product and Content Specialists to create and deliver content changes to the public website. Whilst using Adobe analytics to glean insights from existing customer behaviour to inform your thinking and recommendations. Why Lloyds Banking Group Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you d like reasonable adjustments to be made to the recruitment process, just let us know. What you ll need A proactive approach, a desire to make a difference, a commitment to better and real sense of accountability Good written and verbal communication skills, attention to fine detail, ensuring the accuracy of change Excellent planning and organisation skills to ensure delivery according to business and customer requirements Partner management establishing relationships with colleagues to ensure the best outcome for our customers Adept at balancing multiple priorities in a dynamic and delivery focused environment, a strong teammate but also able to use own initiative A real passion for empathising and translating customer needs, ensuring they have the customer in mind in all decisions Experience in UX and UI principles Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from underrepresented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Apr 17, 2024
Full time
End Date Tuesday 30 April 2024 Salary Range £61,641 - £68,490 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Other Agile Working Arrangements / Open to Discussion Job Description Summary . Job Description JOB TITLE: Public Website Associate Director (12 Month FTC/Secondment) SALARY: The salary banding for this role is £62,874 - £69,860 LOCATION: Bristol HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Please note this is a 12 month fixed term contract/secondment. About this opportunity Lloyds Banking Group (LBG) is changing and responding to the rapid transformation of our sector, helping us to be the best bank for customers. We're embracing creative, agile and simpler ways of working, to make a difference to the constantly evolving needs of colleagues, customers and our business. Our Business and Commercial Banking (BCB) division have business clients across a wide variety of sectors - from small businesses to multinational corporations and financial institutions. Many of the clients we support are household names, driving UK growth, and we've pledged to help the UK economy recover by helping British businesses. Within BCB is our Channels business, which has been built to design and deliver great end to end experiences for our clients across Digital, Telephony and marketing Channels. You ll be part of a team that makes a difference to the lives of our customers though digital content on our Lloyds Bank and Bank of Scotland business websites, step-changing the customer experience, leading on development of new navigation, new components and major content upgrades supporting product, servicing, coverage and marketing to deliver their business objectives. You ll be contributing to the overall performance and design standards of the public website, suggesting new ideas to make existing components better, or new components to uplift customer experience and website performance Collaborating with Content Strategists, Visual Designers, Marketing, Product and Content Specialists to create and deliver content changes to the public website. Whilst using Adobe analytics to glean insights from existing customer behaviour to inform your thinking and recommendations. Why Lloyds Banking Group Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you d like reasonable adjustments to be made to the recruitment process, just let us know. What you ll need A proactive approach, a desire to make a difference, a commitment to better and real sense of accountability Good written and verbal communication skills, attention to fine detail, ensuring the accuracy of change Excellent planning and organisation skills to ensure delivery according to business and customer requirements Partner management establishing relationships with colleagues to ensure the best outcome for our customers Adept at balancing multiple priorities in a dynamic and delivery focused environment, a strong teammate but also able to use own initiative A real passion for empathising and translating customer needs, ensuring they have the customer in mind in all decisions Experience in UX and UI principles Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from underrepresented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 17, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 17, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 16, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 16, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Job Number Job Category Food and Beverage & Culinary Location Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Specific areas of focus include supporting the Senior Director F&B Design & Development EMEA in developing operationally and commercially sound food and beverage concepts & strategies for all new hotel developments & renovations in MEA. Working effectively with property management teams, area teams, development, brand operations, external designers, hotel owners and their representatives, supporting pre-opening & hotel conversions.Responsibilities include development of a concept strategy based on brand and type of market. The individual thinkscreatively and practically to develop, execute and implement new plans or programs. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals. Partner with above property departments to drive new initiatives and corporate direction of each brand. Gain a full understanding of each market where we have hotels and know our free-standing competitors as well as hotels. CANDIDATE PROFILE Education and Experience A degree from an accredited university in Business Administration, Hotel and Restaurant Management 8 years' experience in the international F&B industry, including hotel and independent operation and F&B consultation. Team leadership skills of more than 5 years. CORE WORK ACTIVITIES Key Responsibilities: Strong presentation and public speaking skills, exceptional project management and organizational ability with effective influencing and negotiation skills. Excellent negotiating and deal-structuring skills. Demonstrated understanding and use of market research and market trend information. Able to travel up to 50% of working time. Strong business acumen skills are required. Develop operational and commercially sound food and beverage concepts for EMEA region. Understand and articulate current food and beverage trends and what drives them. Build, manage and maintain an up to date library of commercial sound food and beverage concepts Develop and maintain a project tracking process to ensure all stakeholders are up to date on the progress of each project. Deliver business results by leveraging shared resources and processes and implement revenue driving initiatives and best practices for restaurant and bar areas. Looks outside of Marriott to identify and implement innovations that improve business performance. Manages larger business processes and/or projects, setting priorities and measurable objectives, and monitoring and reporting on the process, progress and results. Responds to, solves, and makes decisions on business requests that have broad department impact and/or moderate risk. Presents alternative solutions to business issues by leveraging the broader organization. Actively engages in new hotel openings utilizing critical path tools and communicates need areas to regional team. Generates innovative solutions to approach function-specific work challenges. Reviews product & service standards for food & beverage concepts. Manages effective partnerships with third party partners, suppliers, designers, consultants, and concept partners when applicable. Oversees proper controls to ensure that all third party vendors and consultants deliver concepts & plans in a timely fashion. Works with key stakeholders within hotel operations, technical services, design and supply management to ensure all parties assist and support the hotel operational efficiency Ensures continuous communication and alignment with the Select Service, Premium and Luxury brand management teams. Executes the organization's mission, goals and objectives and demonstrates through ongoing and direct motivation, communication, group dynamics and leadership. Performs other duties as assigned to meet business needs. Leading Discipline Team: Champions leaders' vision for innovation, communication, systems & products. Works with direct reports and peers to develop and implement strategies and goals. Communicates a clear and consistent message regarding goals to produce desired results. Makes and executes the necessary decisions to keep team moving forward toward achievement of goals. Provides targeted and timely communication of results, achievements and challenges to direct reports, peers, and leaders. Managing and Conducting Human Resources Activities: Continuously improves department, program, team, and job structures and ensures clear leadership accountabilities are in place. Interviews and hires employees. Facilitates regular, ongoing communication in department (e.g., staff meetings). Sets goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals. Solicits employee feedback. Utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns. Promotes adherence to policies consistently, follows disciplinary procedures and documents items according to Standard and Local Operating Procedures (SOPs and LSOPs). Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Identifies talents of direct reports and their teams, and assists with their growth and development plans. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
Apr 16, 2024
Full time
Job Number Job Category Food and Beverage & Culinary Location Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Specific areas of focus include supporting the Senior Director F&B Design & Development EMEA in developing operationally and commercially sound food and beverage concepts & strategies for all new hotel developments & renovations in MEA. Working effectively with property management teams, area teams, development, brand operations, external designers, hotel owners and their representatives, supporting pre-opening & hotel conversions.Responsibilities include development of a concept strategy based on brand and type of market. The individual thinkscreatively and practically to develop, execute and implement new plans or programs. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals. Partner with above property departments to drive new initiatives and corporate direction of each brand. Gain a full understanding of each market where we have hotels and know our free-standing competitors as well as hotels. CANDIDATE PROFILE Education and Experience A degree from an accredited university in Business Administration, Hotel and Restaurant Management 8 years' experience in the international F&B industry, including hotel and independent operation and F&B consultation. Team leadership skills of more than 5 years. CORE WORK ACTIVITIES Key Responsibilities: Strong presentation and public speaking skills, exceptional project management and organizational ability with effective influencing and negotiation skills. Excellent negotiating and deal-structuring skills. Demonstrated understanding and use of market research and market trend information. Able to travel up to 50% of working time. Strong business acumen skills are required. Develop operational and commercially sound food and beverage concepts for EMEA region. Understand and articulate current food and beverage trends and what drives them. Build, manage and maintain an up to date library of commercial sound food and beverage concepts Develop and maintain a project tracking process to ensure all stakeholders are up to date on the progress of each project. Deliver business results by leveraging shared resources and processes and implement revenue driving initiatives and best practices for restaurant and bar areas. Looks outside of Marriott to identify and implement innovations that improve business performance. Manages larger business processes and/or projects, setting priorities and measurable objectives, and monitoring and reporting on the process, progress and results. Responds to, solves, and makes decisions on business requests that have broad department impact and/or moderate risk. Presents alternative solutions to business issues by leveraging the broader organization. Actively engages in new hotel openings utilizing critical path tools and communicates need areas to regional team. Generates innovative solutions to approach function-specific work challenges. Reviews product & service standards for food & beverage concepts. Manages effective partnerships with third party partners, suppliers, designers, consultants, and concept partners when applicable. Oversees proper controls to ensure that all third party vendors and consultants deliver concepts & plans in a timely fashion. Works with key stakeholders within hotel operations, technical services, design and supply management to ensure all parties assist and support the hotel operational efficiency Ensures continuous communication and alignment with the Select Service, Premium and Luxury brand management teams. Executes the organization's mission, goals and objectives and demonstrates through ongoing and direct motivation, communication, group dynamics and leadership. Performs other duties as assigned to meet business needs. Leading Discipline Team: Champions leaders' vision for innovation, communication, systems & products. Works with direct reports and peers to develop and implement strategies and goals. Communicates a clear and consistent message regarding goals to produce desired results. Makes and executes the necessary decisions to keep team moving forward toward achievement of goals. Provides targeted and timely communication of results, achievements and challenges to direct reports, peers, and leaders. Managing and Conducting Human Resources Activities: Continuously improves department, program, team, and job structures and ensures clear leadership accountabilities are in place. Interviews and hires employees. Facilitates regular, ongoing communication in department (e.g., staff meetings). Sets goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals. Solicits employee feedback. Utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns. Promotes adherence to policies consistently, follows disciplinary procedures and documents items according to Standard and Local Operating Procedures (SOPs and LSOPs). Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Identifies talents of direct reports and their teams, and assists with their growth and development plans. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. As a global leader in strategy and transformation, Capgemini Invent provides industry-specific services and guidance to the world's leading Consumer Products companies. Over the last 5 years, Capgemini Invent has achieved continued growth and is now seeking to recruit experienced Consumer Products industry experts to support the continued expansion in the Consumer Products sector team. Our Consumer Products business brings together skills and expertise from across the Capgemini Invent capability units and works closely with other service lines across the Group. We oversee a portfolio which covers some of the biggest names in UK Consumer Products, across food and beverage, household and personal care, luxury and health and beauty. In this sector team we work together facing into industry trends where boundaries continue to blur with the rise of AI, D2C and the face of traditional retail evolves. We believe in a 'sustainable by default' mindset, working closely with Capgemini Invent's centre of excellence for sustainability to challenge our thinking and that of our clients. First and foremost, you will be responsible for designing and delivering innovative solutions for some of the world's largest companies in the Consumer Products sector. Drawing on your knowledge and experience of Commercial strategy and operations you will work collaboratively with Capgemini colleagues and our clients, supporting them to understand challenges and opportunities, design future models to address and realise these, and implement new solutions in their businesses. You will be working closely with colleagues from our Supply Chain, Customer Transformation and Analytics & AI teams to bring to life how the Commercial function of the future needs to evolve for our clients. You will bring industry expertise, practical lived experience and a collaborative and can-do attitude that inspires progress and change in our clients. The work we do in Commercial Transformation can span from strategy and operating model briefs through to the business design and change elements of large-scale commercial systems implementations. Helping commercial functions to become more data- and insight-driven is also a key pillar of our work. The Work No matter the project or customer, your work will have a meaningful impact on society, businesses, and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Why This Role As a Managing Consultant or Senior Manager in the business you'll help set the direction, driving forward the business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Demonstrating deep Consumer Products sector and sub-sector experience (e.g. Food and Beverage, Household Products, Personal Care etc.) Demonstrating deep knowledge of the workings of the Commercial function with experience in some or all of the following Consumer Products capabilities: Portfolio Strategy, Innovation/NPD, Category Strategy, Channel Strategy, Digital Commerce, Pricing and Promotions, CRM, Net Revenue Management and Commercial Data & Insights Building trusted client relationships through delivery excellence and bringing your industry experience to bear Supporting the growth and expansion of our team and supporting consultants from across Capgemini Invent working with our Consumer Products clients by sharing your industry expertise and perspectives Driving thought leadership and innovative solutions to take to our clients which challenge and stretch their thinking in your area of expertise As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With Our most successful Consumer Products consultants generally bring: Consulting experience - To land well in our business we find that having a strong background in a leading consulting firm is beneficial. This may be combined with time also spent in industry roles. The consulting background should cover both business development and project delivery. Consumer Products industry knowledge and experience Our most impactful consultants are passionate about Consumer Products and have track a record of successful delivery in that sector. Candidates may specialise in specific sub-sectors such as food and beverage, household and personal care, luxury or fashion. Candidates' skills should be transferable across sub-sectors. Specific industry-related capability, Our primary focus will be industry experience, but this should be supported by industry-related capability as a second consideration. In this case, Commercial Transformation. Candidates should understand how the Commercial function operates and how it links to other functions in the context of the overall value chain. A confident and collaborative attitude - Collaboration is key to our business, and we require consultants at all grades to be confident and capable building relationships in our own and our clients' businesses. Experience in consultancy methods and approaches is helpful, but not essential. If joining from industry (with no or limited consulting experience) we find resilience and a proactive attitude to learning is essential. Passion and creativity - We are looking for entrepreneurial individuals with the knowledge and creativity to deliver truly inventive solutions for our clients Why Capgemini is Unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Collaboration and Innovation We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. . click apply for full job details
Apr 15, 2024
Full time
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. As a global leader in strategy and transformation, Capgemini Invent provides industry-specific services and guidance to the world's leading Consumer Products companies. Over the last 5 years, Capgemini Invent has achieved continued growth and is now seeking to recruit experienced Consumer Products industry experts to support the continued expansion in the Consumer Products sector team. Our Consumer Products business brings together skills and expertise from across the Capgemini Invent capability units and works closely with other service lines across the Group. We oversee a portfolio which covers some of the biggest names in UK Consumer Products, across food and beverage, household and personal care, luxury and health and beauty. In this sector team we work together facing into industry trends where boundaries continue to blur with the rise of AI, D2C and the face of traditional retail evolves. We believe in a 'sustainable by default' mindset, working closely with Capgemini Invent's centre of excellence for sustainability to challenge our thinking and that of our clients. First and foremost, you will be responsible for designing and delivering innovative solutions for some of the world's largest companies in the Consumer Products sector. Drawing on your knowledge and experience of Commercial strategy and operations you will work collaboratively with Capgemini colleagues and our clients, supporting them to understand challenges and opportunities, design future models to address and realise these, and implement new solutions in their businesses. You will be working closely with colleagues from our Supply Chain, Customer Transformation and Analytics & AI teams to bring to life how the Commercial function of the future needs to evolve for our clients. You will bring industry expertise, practical lived experience and a collaborative and can-do attitude that inspires progress and change in our clients. The work we do in Commercial Transformation can span from strategy and operating model briefs through to the business design and change elements of large-scale commercial systems implementations. Helping commercial functions to become more data- and insight-driven is also a key pillar of our work. The Work No matter the project or customer, your work will have a meaningful impact on society, businesses, and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Why This Role As a Managing Consultant or Senior Manager in the business you'll help set the direction, driving forward the business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Demonstrating deep Consumer Products sector and sub-sector experience (e.g. Food and Beverage, Household Products, Personal Care etc.) Demonstrating deep knowledge of the workings of the Commercial function with experience in some or all of the following Consumer Products capabilities: Portfolio Strategy, Innovation/NPD, Category Strategy, Channel Strategy, Digital Commerce, Pricing and Promotions, CRM, Net Revenue Management and Commercial Data & Insights Building trusted client relationships through delivery excellence and bringing your industry experience to bear Supporting the growth and expansion of our team and supporting consultants from across Capgemini Invent working with our Consumer Products clients by sharing your industry expertise and perspectives Driving thought leadership and innovative solutions to take to our clients which challenge and stretch their thinking in your area of expertise As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With Our most successful Consumer Products consultants generally bring: Consulting experience - To land well in our business we find that having a strong background in a leading consulting firm is beneficial. This may be combined with time also spent in industry roles. The consulting background should cover both business development and project delivery. Consumer Products industry knowledge and experience Our most impactful consultants are passionate about Consumer Products and have track a record of successful delivery in that sector. Candidates may specialise in specific sub-sectors such as food and beverage, household and personal care, luxury or fashion. Candidates' skills should be transferable across sub-sectors. Specific industry-related capability, Our primary focus will be industry experience, but this should be supported by industry-related capability as a second consideration. In this case, Commercial Transformation. Candidates should understand how the Commercial function operates and how it links to other functions in the context of the overall value chain. A confident and collaborative attitude - Collaboration is key to our business, and we require consultants at all grades to be confident and capable building relationships in our own and our clients' businesses. Experience in consultancy methods and approaches is helpful, but not essential. If joining from industry (with no or limited consulting experience) we find resilience and a proactive attitude to learning is essential. Passion and creativity - We are looking for entrepreneurial individuals with the knowledge and creativity to deliver truly inventive solutions for our clients Why Capgemini is Unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Collaboration and Innovation We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. . click apply for full job details
Algolia is on a mission to empower every company to create delightful Search & Discovery experiences. We power over 1.5 trillion searches a year, for more than 17,000 customers from 100+ countries. We're looking for a Sr Manager for Product Design to lead our talented design organisation, shape and mature our craft, and work hand-in-hand with Product, Research, and Engineering teams to make user-centric and business impactful decisions. This is an exciting opportunity for you to own a mission-critical team which has a huge impact on the company. Join our team and take ownership of this initiative, work collaboratively with your partners, and drive it to success with a clear vision and strategy. Your role will consist of: Lead the Product Design team and oversee all aspects of product design, including interaction design, information architecture, writing, visual design, service design, design systems, and prototyping. Be a strong partner in assessing the usability, viability, and feasibility of Algolia's products and features. Coach, sponsor, and mentor a globally distributed team of product designers, providing guidance, support and interventional assistance to ensure they meet their goals and objectives. Be a strong ally in developing their career and craft. Collaborate closely with cross-functional teams to align and execute on shared business goals through user-centric work. Define and maintain design standards and guidelines to ensure consistency and quality across all products and platforms. Be a foundational partner in uplevelling our design system and UX infrastructure. Develop and maintain a deep understanding of our product, market, and competitors to ensure our design solutions are innovative and effective Manage multiple design projects simultaneously and ensure they are delivered on time and with buy-in of your cross functional team. Present design solutions and progress to stakeholders and senior management, soliciting feedback and buy-in as needed Use transversal leadership skills to influence all relevant stakeholders to drive success for the customer and promote a customer-first culture throughout the organisation. Collaborate with other teams within UX to build a strong, cross-functional User Experience practice at Algolia. You might be a fit if you have: 4+ years of experience in management, with a track record of success leading and managing technical design teams. 7+ years of experience in product design. An understanding of user-centric design principles and methodologies, with experience in interaction design, information architecture, writing, design systems, visual design, service design, prototyping, and user research. Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively with cross-functional teams Strong problem-solving skills and the ability to think creatively and strategically Experience working with cross-functional teams to deliver successful product launches and achieve business goals. Excellent communication skills, with the ability to clearly articulate complex ideas and influence stakeholders at all levels. Big picture thinking, while still applying attention to the details. Drive, with an ownership mentality. Ability to thoughtfully escalate issues and reconcile multiple viewpoints to drive alignment that benefits the business and our customers. Experience at our current stage and beyond (10,000+ customers, $200-500M ARR range, high growth, lots of change and building internal infrastructure). Ideally, you would also have: Experience managing remote teams is a plus Familiarity with search and discovery technologies. Familiarity with ML/AI technologies. We're looking for someone who can live our values: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside.
Apr 14, 2024
Full time
Algolia is on a mission to empower every company to create delightful Search & Discovery experiences. We power over 1.5 trillion searches a year, for more than 17,000 customers from 100+ countries. We're looking for a Sr Manager for Product Design to lead our talented design organisation, shape and mature our craft, and work hand-in-hand with Product, Research, and Engineering teams to make user-centric and business impactful decisions. This is an exciting opportunity for you to own a mission-critical team which has a huge impact on the company. Join our team and take ownership of this initiative, work collaboratively with your partners, and drive it to success with a clear vision and strategy. Your role will consist of: Lead the Product Design team and oversee all aspects of product design, including interaction design, information architecture, writing, visual design, service design, design systems, and prototyping. Be a strong partner in assessing the usability, viability, and feasibility of Algolia's products and features. Coach, sponsor, and mentor a globally distributed team of product designers, providing guidance, support and interventional assistance to ensure they meet their goals and objectives. Be a strong ally in developing their career and craft. Collaborate closely with cross-functional teams to align and execute on shared business goals through user-centric work. Define and maintain design standards and guidelines to ensure consistency and quality across all products and platforms. Be a foundational partner in uplevelling our design system and UX infrastructure. Develop and maintain a deep understanding of our product, market, and competitors to ensure our design solutions are innovative and effective Manage multiple design projects simultaneously and ensure they are delivered on time and with buy-in of your cross functional team. Present design solutions and progress to stakeholders and senior management, soliciting feedback and buy-in as needed Use transversal leadership skills to influence all relevant stakeholders to drive success for the customer and promote a customer-first culture throughout the organisation. Collaborate with other teams within UX to build a strong, cross-functional User Experience practice at Algolia. You might be a fit if you have: 4+ years of experience in management, with a track record of success leading and managing technical design teams. 7+ years of experience in product design. An understanding of user-centric design principles and methodologies, with experience in interaction design, information architecture, writing, design systems, visual design, service design, prototyping, and user research. Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively with cross-functional teams Strong problem-solving skills and the ability to think creatively and strategically Experience working with cross-functional teams to deliver successful product launches and achieve business goals. Excellent communication skills, with the ability to clearly articulate complex ideas and influence stakeholders at all levels. Big picture thinking, while still applying attention to the details. Drive, with an ownership mentality. Ability to thoughtfully escalate issues and reconcile multiple viewpoints to drive alignment that benefits the business and our customers. Experience at our current stage and beyond (10,000+ customers, $200-500M ARR range, high growth, lots of change and building internal infrastructure). Ideally, you would also have: Experience managing remote teams is a plus Familiarity with search and discovery technologies. Familiarity with ML/AI technologies. We're looking for someone who can live our values: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. TRUST - Willingness to trust our co-workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside.
Are you looking to take your career to the next level? With over 30 million users, across 20 countries, make your mark at one of the world's leading online digital platforms. With the use of Conversational AI and Machine Learning, they are at the forefront of revolutionising an entire industry. Everything they do has the 'user first' approach and consequently, the product teams have a high degree of customer obsession with a discovery-led approach for building better products. My client has created a newly formed solutions-focused domain within one of their B2C product portfolios. With a large (and growing) investment and strategic direction, this domain will focus on harnessing A I, to understand what bigger opportunities there are in the market to gain a competitive edge when looking at the B2C & B2B experience as a whole. This Individual contributor position will be much more discovery-led and will become an expert in this domain, looking to develop features that will be disruptive to the industry. This role will suit someone comfortable using analytics and research data to drive feature decisions and product improvements, which they can develop into a roadmap, keeping a balance between product discovery and product delivery, whilst maintaining a focus on innovation. This role requires someone unafraid to drive significant impact within their core product experience, through frequent and thoughtful experimentation. You will be responsible for: As a Senior Product Manager working in this newly created domain, you will own key parts of the customer experience from ideation through to execution. You will focus on building data-driven features across both the Web and App that customers love. The role will consist of: Deeply understanding the B2C & B2B users, synthesizing qualitative and quantitative data on how they behave, how they respond to different experiences and where the largest gaps are in meeting their needs. Defining the product vision and driving the roadmap for the products Clarifying the why and the what for the teams the business priorities, vision, the requirements, and the metrics to move Understanding the friction points in the user journey and working with user research to confirm and validate with prototypes, user feedback and experimentation. Working in close partnership with engineering and design teams to identify and manage trade-offs. Taking a data-driven approach for measuring the effectiveness of new features and establishing improvement areas Owning the prioritisation of your backlog and the discovery of strategic opportunities Building and maintaining a robust backlog for the engineering team and clarifying requirements during planning and as required. As the product moves from discovery to definition, working with user experience design and Go To Market and engineering teams Participating in agile ceremonies of sprint reviews with the engineering teams Supporting product operations around organisation-level reporting and roadshows for new feature launches. Ensure timely delivery of high-quality product features and optimisations and use data to validate impact and demonstrate that you can achieve high-impact goals with your feature You might be a fit if you have; Bachelor's degree or equivalent in a quantitative or technical field or equivalent practical experience. 6+ years' experience working on technology-powered products as a PM. Demonstrated success in product management or related experience at fast-growing companies. Experience in B2C & B2B online Marketplace. Demonstrated experience in modern product discovery and delivery. Experience in end-to-end product development, where you have led the problem-solving. O-1 product development- where you have successfully created entirely new impactful products/features/ solutions. Strong written and verbal communication skills with clear communication of complex topics Strong stakeholder management & influencing skills. Strong pitching and presenting skills to C-Suite for investment. A data-driven approach for building features and improving products. A strong frameworked way of working Proven experience in product incubation, building and scaling up high-traffic products. Proven ability to engage and collaborate with engineers, designers, and company leaders. Proven ability to utilise advanced analytical skills to enable effective collaboration with data scientists or data analysts. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences. Company Culture: Although my client is an established business, they promote an agile start-up, intrapreneurial environment. They encourage their employees to challenge the status quo, always striving for better and enabling ideas and innovation across the board. Equality, diversity, and fairness are a top priority, they are fully committed to creating a diverse, inclusive, and accessible workplace, where all their people can bring their whole selves to work, whether you are working from home, in their head office in London, or in one of their other UK hubs. As an organisation, they have a strong set of values and believe that their people make the difference. They recognise hard work and talent by offering; Flexible, hybrid working. Excellent ongoing training and development plans. A range of rewards and incentives (e.g luxury trips) to show just how much they value the unique skills and individual contributions of the people who work there. A competitive benefits package that supports employees and their families.
Apr 13, 2024
Full time
Are you looking to take your career to the next level? With over 30 million users, across 20 countries, make your mark at one of the world's leading online digital platforms. With the use of Conversational AI and Machine Learning, they are at the forefront of revolutionising an entire industry. Everything they do has the 'user first' approach and consequently, the product teams have a high degree of customer obsession with a discovery-led approach for building better products. My client has created a newly formed solutions-focused domain within one of their B2C product portfolios. With a large (and growing) investment and strategic direction, this domain will focus on harnessing A I, to understand what bigger opportunities there are in the market to gain a competitive edge when looking at the B2C & B2B experience as a whole. This Individual contributor position will be much more discovery-led and will become an expert in this domain, looking to develop features that will be disruptive to the industry. This role will suit someone comfortable using analytics and research data to drive feature decisions and product improvements, which they can develop into a roadmap, keeping a balance between product discovery and product delivery, whilst maintaining a focus on innovation. This role requires someone unafraid to drive significant impact within their core product experience, through frequent and thoughtful experimentation. You will be responsible for: As a Senior Product Manager working in this newly created domain, you will own key parts of the customer experience from ideation through to execution. You will focus on building data-driven features across both the Web and App that customers love. The role will consist of: Deeply understanding the B2C & B2B users, synthesizing qualitative and quantitative data on how they behave, how they respond to different experiences and where the largest gaps are in meeting their needs. Defining the product vision and driving the roadmap for the products Clarifying the why and the what for the teams the business priorities, vision, the requirements, and the metrics to move Understanding the friction points in the user journey and working with user research to confirm and validate with prototypes, user feedback and experimentation. Working in close partnership with engineering and design teams to identify and manage trade-offs. Taking a data-driven approach for measuring the effectiveness of new features and establishing improvement areas Owning the prioritisation of your backlog and the discovery of strategic opportunities Building and maintaining a robust backlog for the engineering team and clarifying requirements during planning and as required. As the product moves from discovery to definition, working with user experience design and Go To Market and engineering teams Participating in agile ceremonies of sprint reviews with the engineering teams Supporting product operations around organisation-level reporting and roadshows for new feature launches. Ensure timely delivery of high-quality product features and optimisations and use data to validate impact and demonstrate that you can achieve high-impact goals with your feature You might be a fit if you have; Bachelor's degree or equivalent in a quantitative or technical field or equivalent practical experience. 6+ years' experience working on technology-powered products as a PM. Demonstrated success in product management or related experience at fast-growing companies. Experience in B2C & B2B online Marketplace. Demonstrated experience in modern product discovery and delivery. Experience in end-to-end product development, where you have led the problem-solving. O-1 product development- where you have successfully created entirely new impactful products/features/ solutions. Strong written and verbal communication skills with clear communication of complex topics Strong stakeholder management & influencing skills. Strong pitching and presenting skills to C-Suite for investment. A data-driven approach for building features and improving products. A strong frameworked way of working Proven experience in product incubation, building and scaling up high-traffic products. Proven ability to engage and collaborate with engineers, designers, and company leaders. Proven ability to utilise advanced analytical skills to enable effective collaboration with data scientists or data analysts. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences. Company Culture: Although my client is an established business, they promote an agile start-up, intrapreneurial environment. They encourage their employees to challenge the status quo, always striving for better and enabling ideas and innovation across the board. Equality, diversity, and fairness are a top priority, they are fully committed to creating a diverse, inclusive, and accessible workplace, where all their people can bring their whole selves to work, whether you are working from home, in their head office in London, or in one of their other UK hubs. As an organisation, they have a strong set of values and believe that their people make the difference. They recognise hard work and talent by offering; Flexible, hybrid working. Excellent ongoing training and development plans. A range of rewards and incentives (e.g luxury trips) to show just how much they value the unique skills and individual contributions of the people who work there. A competitive benefits package that supports employees and their families.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The Viewing Product Team The Viewing Product team lives and breathes design excellence. We're a cross-functional team of product managers, UX researchers, UX designers, product engineers, and data scientists. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicentre of technology, sports, news, TV, movies and more. Our work is central to our mission to deliver a future-focused user experience across our best-in-class streaming platforms. Together, we're focused on getting customers to content they love, faster and easier. Part of the Product Design team, the Product Designer, Visual Merchandising will create best-in-class design experiences across our platforms to showcase streaming content and live events. Reporting to the Senior Manager of Product Design, Visual Merchandising, we're seeking a skilled Product Designer to elevate the visual impact and UX across our streaming platforms. The ideal candidate will have a keen eye for detail, a passion for consistency, and the ability to translate complex challenges into clear, systematic, and visually compelling solutions. What you'll do: Craft a cohesive visual language and design patterns that enhance the user experience, effectively present curated content and live events, and drive content discovery across TV, web, and mobile platforms. Elevate usability through strategic use of imagery, color, shapes, typography, and form, ensuring our experiences are premium, informative, and aligned with our brand identity. Conceptualize, design, and implement visually compelling and effective solutions that align with product requirements, brand guidelines, and strategic objectives. Develop comprehensive toolkits including design mockups, production of visual assets and components, plus comprehensive documentation to help communicate the use and implementation across platforms. Collaborate with Product, Editorial, Brand, and Research to make informed decisions and drive design directions that always put the user first. You'll build products our users love based on design insights, media trends, and robust user testing. Apply a data-driven approach to every decision you make, reducing friction and increasing engagement all while creating a consistent, scalable user experience. You'll contribute directly to success metrics around subscriber growth, retention, and engagement. Manage multiple projects and work efficiently in a deadline-driven environment, without sacrificing quality. You'll also independently lead small- to medium-sized projects from conception to launch, driving stakeholder reviews and expert execution. Consistently advocate for user needs throughout your process. Actively participate in design critiques, bringing fresh ideas to the broader team. What you'll bring: Design experience with relentlessly high standards and operational knowledge of UX and product design. You understand the value of staying current on visual and cultural trends. Minimum 3 years of experience in media, branding, advertising, or a relevant field as a UX/Product Designer, Visual Designer, or Brand Designer. Proficiency with leading design tools, including Figma, Adobe Creative Cloud, as well as other collaboration and prototyping tools. A strong portfolio demonstrating exceptional visual and UX design skills, rooted in user-centered principles. A passion for exploring new and innovative visual approaches. An uncompromised bar of quality for digital experiences and how they're represented across platforms. Experience working across a variety of design areas, including UX, branding, visual design, and product marketing. Experience working in a technical environment is a plus. A rich understanding of component-based design and design systems to contribute to a scalable, sustainable approach that enables speed to market, evolution, and optimization. Experience working with strategic design, creative direction, and visual design systems. An understanding of the best design practices across different media, platforms, and devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 13, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The Viewing Product Team The Viewing Product team lives and breathes design excellence. We're a cross-functional team of product managers, UX researchers, UX designers, product engineers, and data scientists. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicentre of technology, sports, news, TV, movies and more. Our work is central to our mission to deliver a future-focused user experience across our best-in-class streaming platforms. Together, we're focused on getting customers to content they love, faster and easier. Part of the Product Design team, the Product Designer, Visual Merchandising will create best-in-class design experiences across our platforms to showcase streaming content and live events. Reporting to the Senior Manager of Product Design, Visual Merchandising, we're seeking a skilled Product Designer to elevate the visual impact and UX across our streaming platforms. The ideal candidate will have a keen eye for detail, a passion for consistency, and the ability to translate complex challenges into clear, systematic, and visually compelling solutions. What you'll do: Craft a cohesive visual language and design patterns that enhance the user experience, effectively present curated content and live events, and drive content discovery across TV, web, and mobile platforms. Elevate usability through strategic use of imagery, color, shapes, typography, and form, ensuring our experiences are premium, informative, and aligned with our brand identity. Conceptualize, design, and implement visually compelling and effective solutions that align with product requirements, brand guidelines, and strategic objectives. Develop comprehensive toolkits including design mockups, production of visual assets and components, plus comprehensive documentation to help communicate the use and implementation across platforms. Collaborate with Product, Editorial, Brand, and Research to make informed decisions and drive design directions that always put the user first. You'll build products our users love based on design insights, media trends, and robust user testing. Apply a data-driven approach to every decision you make, reducing friction and increasing engagement all while creating a consistent, scalable user experience. You'll contribute directly to success metrics around subscriber growth, retention, and engagement. Manage multiple projects and work efficiently in a deadline-driven environment, without sacrificing quality. You'll also independently lead small- to medium-sized projects from conception to launch, driving stakeholder reviews and expert execution. Consistently advocate for user needs throughout your process. Actively participate in design critiques, bringing fresh ideas to the broader team. What you'll bring: Design experience with relentlessly high standards and operational knowledge of UX and product design. You understand the value of staying current on visual and cultural trends. Minimum 3 years of experience in media, branding, advertising, or a relevant field as a UX/Product Designer, Visual Designer, or Brand Designer. Proficiency with leading design tools, including Figma, Adobe Creative Cloud, as well as other collaboration and prototyping tools. A strong portfolio demonstrating exceptional visual and UX design skills, rooted in user-centered principles. A passion for exploring new and innovative visual approaches. An uncompromised bar of quality for digital experiences and how they're represented across platforms. Experience working across a variety of design areas, including UX, branding, visual design, and product marketing. Experience working in a technical environment is a plus. A rich understanding of component-based design and design systems to contribute to a scalable, sustainable approach that enables speed to market, evolution, and optimization. Experience working with strategic design, creative direction, and visual design systems. An understanding of the best design practices across different media, platforms, and devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. About Cleo Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we've reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups , and we were crowned the 'Hottest Tech Scaleup' at the Europas. Follow us on LinkedIn to keep up to date with new product features and insights from the team. The role We're looking for a brilliant Frontend React Native Engineer with an eye for UI/UX design to join us on our mission to fight for the world's financial health. You'll be joining a team of adaptable, creative and product-focused engineers who ship working software. We understand our customers, we understand their pain, and we are passionate about helping them. View how we run our Engineering Interview process. What you'll be doing Want to hear it directly from the team? Check out Nacho's blog post. Joining a cross-functional product squad with a mix of frontend engineers, designers, UX writers, backend engineers, data analysts and others to develop features that improve our users' financial health Collaborating with other leaders in your squad and pillar to provide technical insight into upcoming feature work, and leading the delivery of work by helping pull everyone together to get it shipped Mentoring your colleagues to help them become the best engineers they can be. You intentionally take time to share your skills and experiences with them and actively support their growth Working on our React Native application, building out amazing experiences for our users which bring financial health to life in the unique Cleo tone of voice. Writing automated tests alongside your code to give us the confidence to ship it Using AB-Tests, feature flags and other tools that let us iterate quickly Using data to dig into user journeys, detecting problems and helping to optimise the Cleo experience Being part of the rota for our weekly app releases to the Apple and Google app stores Getting involved in cross-cutting concerns that lift our entire engineering effort with the rest of the frontend chapter Taking part in shaping all the work your squad does, not just the technical parts. Delivery is a team sport, and we encourage everyone at Cleo to share their ideas, so you can expect to be involved in product ideation sessions, user research calls, design reviews, retrospectives, ways of working sessions, product demos, OKR reviews. Here are some examples, big and small, of the kinds of product feature work our engineers have taken part in over the last year: Building a secured credit card from scratch to help our users improve their credit scores without changing their habits. Launching our new budget rewind feature to help users understand their pay-cycle and provide them with better analysis of how they got on with their budget. Adding discount plans and tiering options to our subscriptions so we can experiment with the best pricing for different types of users. Whichever squad and part of the business you land in, you will be shipping changes multiple times a week to our hundreds of thousands of active users and seeing your work having a material impact on the financial health of those most in need. About you Firstly, and most importantly, all of the above sounds exciting to you and you want to make a positive difference in society by improving the financial health of our users worldwide. You've also read our company values and engineering principles which drive our ways of working and help us deliver working software to our users, learn what works and iterate quickly to improve it. You share and embrace these opinions and are passionate about using them to deliver value. For this frontend focused role, we also have some specific asks: As this is an SE4 position we're looking for someone who has strong industry experience of using React Native / React with TypeScript for a minimum of 4 years. If it's not quite that much then maybe you want to look at our standard Frontend role. As your work will primarily involve working on features for our mobile apps, we'd either like to see some proven experience in this area or a genuine passion for moving into the mobile app space. Why should I apply? There's a clear engineering career growth framework. Whether you want to develop your career as a sole contributor or head down the engineering management track, you can grow with us! You'll be joining an open and collaborative team where you'll be heard and get to make a difference You'll be joining a team of respected frontend engineers Work where you work best We're a globally distributed team. If you live in London, we'd love you to spend one day a week in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally. Work when you work best we have flexible hours to enable you to work at your best What do you get for all your hard work? A competitive compensation package (base + equity). You can view our public progression framework and salary bandings here: Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures. A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility : We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work. Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come in whichever days work best! We can consider fully-remote candidates for SE4 level - for our remote employees we'll cover your travel to the London office every term (every four months). Other benefits; Check out our new benefits package here: 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo) 6% employer-matched pension Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec): Generous pay increases for high-performers and high-growth team members Equity top-ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill And many more! UK App access: The Cleo app is no longer downloadable in the UK. If you're an existing user, you'll still have access to the app. But some features won't be available (just for a little while). Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future.
Apr 12, 2024
Full time
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. About Cleo Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we've reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups , and we were crowned the 'Hottest Tech Scaleup' at the Europas. Follow us on LinkedIn to keep up to date with new product features and insights from the team. The role We're looking for a brilliant Frontend React Native Engineer with an eye for UI/UX design to join us on our mission to fight for the world's financial health. You'll be joining a team of adaptable, creative and product-focused engineers who ship working software. We understand our customers, we understand their pain, and we are passionate about helping them. View how we run our Engineering Interview process. What you'll be doing Want to hear it directly from the team? Check out Nacho's blog post. Joining a cross-functional product squad with a mix of frontend engineers, designers, UX writers, backend engineers, data analysts and others to develop features that improve our users' financial health Collaborating with other leaders in your squad and pillar to provide technical insight into upcoming feature work, and leading the delivery of work by helping pull everyone together to get it shipped Mentoring your colleagues to help them become the best engineers they can be. You intentionally take time to share your skills and experiences with them and actively support their growth Working on our React Native application, building out amazing experiences for our users which bring financial health to life in the unique Cleo tone of voice. Writing automated tests alongside your code to give us the confidence to ship it Using AB-Tests, feature flags and other tools that let us iterate quickly Using data to dig into user journeys, detecting problems and helping to optimise the Cleo experience Being part of the rota for our weekly app releases to the Apple and Google app stores Getting involved in cross-cutting concerns that lift our entire engineering effort with the rest of the frontend chapter Taking part in shaping all the work your squad does, not just the technical parts. Delivery is a team sport, and we encourage everyone at Cleo to share their ideas, so you can expect to be involved in product ideation sessions, user research calls, design reviews, retrospectives, ways of working sessions, product demos, OKR reviews. Here are some examples, big and small, of the kinds of product feature work our engineers have taken part in over the last year: Building a secured credit card from scratch to help our users improve their credit scores without changing their habits. Launching our new budget rewind feature to help users understand their pay-cycle and provide them with better analysis of how they got on with their budget. Adding discount plans and tiering options to our subscriptions so we can experiment with the best pricing for different types of users. Whichever squad and part of the business you land in, you will be shipping changes multiple times a week to our hundreds of thousands of active users and seeing your work having a material impact on the financial health of those most in need. About you Firstly, and most importantly, all of the above sounds exciting to you and you want to make a positive difference in society by improving the financial health of our users worldwide. You've also read our company values and engineering principles which drive our ways of working and help us deliver working software to our users, learn what works and iterate quickly to improve it. You share and embrace these opinions and are passionate about using them to deliver value. For this frontend focused role, we also have some specific asks: As this is an SE4 position we're looking for someone who has strong industry experience of using React Native / React with TypeScript for a minimum of 4 years. If it's not quite that much then maybe you want to look at our standard Frontend role. As your work will primarily involve working on features for our mobile apps, we'd either like to see some proven experience in this area or a genuine passion for moving into the mobile app space. Why should I apply? There's a clear engineering career growth framework. Whether you want to develop your career as a sole contributor or head down the engineering management track, you can grow with us! You'll be joining an open and collaborative team where you'll be heard and get to make a difference You'll be joining a team of respected frontend engineers Work where you work best We're a globally distributed team. If you live in London, we'd love you to spend one day a week in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally. Work when you work best we have flexible hours to enable you to work at your best What do you get for all your hard work? A competitive compensation package (base + equity). You can view our public progression framework and salary bandings here: Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures. A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility : We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work. Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come in whichever days work best! We can consider fully-remote candidates for SE4 level - for our remote employees we'll cover your travel to the London office every term (every four months). Other benefits; Check out our new benefits package here: 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo) 6% employer-matched pension Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec): Generous pay increases for high-performers and high-growth team members Equity top-ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill And many more! UK App access: The Cleo app is no longer downloadable in the UK. If you're an existing user, you'll still have access to the app. But some features won't be available (just for a little while). Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future.
Head of Product Design at SaaS Employee Engagement Platform Revolutionizing workforce connectivity, this digital platform enhances communication and collaboration for frontline teams, driving operational efficiency and employee engagement in diverse industries. THE ROLE: Reporting to the CPO Completely own the design practice - build the strategy as you see fit Hiring, growing & developing UX teams in a scaling B2B SaaS organization Lead and mentor a team of product designers to deliver exceptional user experiences across digital products Collaborating with Product Marketing and Go-To-Market teams THE COMPANY: Leading player in the world of SaaS Employee Engagement Diverse, international team Extensive benefits, bonuses, and share options 4/5 stars on Glassdoor SKILLS & EXPERIENCE: Experience with frontline-related products, UX needs Pitching vision and strategy to executive team and other internal stakeholders Fluent in English (fluency in German is a plus!) If you have the required experience for this role please reply to this advert or email for more information. Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles
Apr 11, 2024
Full time
Head of Product Design at SaaS Employee Engagement Platform Revolutionizing workforce connectivity, this digital platform enhances communication and collaboration for frontline teams, driving operational efficiency and employee engagement in diverse industries. THE ROLE: Reporting to the CPO Completely own the design practice - build the strategy as you see fit Hiring, growing & developing UX teams in a scaling B2B SaaS organization Lead and mentor a team of product designers to deliver exceptional user experiences across digital products Collaborating with Product Marketing and Go-To-Market teams THE COMPANY: Leading player in the world of SaaS Employee Engagement Diverse, international team Extensive benefits, bonuses, and share options 4/5 stars on Glassdoor SKILLS & EXPERIENCE: Experience with frontline-related products, UX needs Pitching vision and strategy to executive team and other internal stakeholders Fluent in English (fluency in German is a plus!) If you have the required experience for this role please reply to this advert or email for more information. Not right? Have a look at some of our other Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally. Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles
Front-end Engineer Location: Cambridge Job Type: Full-time We are looking for an accomplished Front-end Engineer, that wants to work with equally driven, curious and talented people, to join our cloud platform team in Cambridge. In this role, you will be instrumental in developing and maintaining a cutting-edge platform. Your expertise in front-end development will be crucial in designing and building web applications that enable scientific users to collaborate. You will also work closely with designers to ensure UI designs are translated into reliable and performant code. Day to day of the role: Develop and maintain robust front-ends for web applications, ideally with Python experience. Collaborate with designers to translate UI/UX designs into functional and efficient code. Lead engineering discussions to select technical solutions that meet product requirements. Mentor junior team members and contribute to their professional growth. Ensure web applications are performant and adhere to accessibility standards. Required Skills & Qualifications: 5+ years' experience in developing professional web applications. Strong knowledge of web fundamentals (CSS, HTML, JavaScript) and Typescript. Experience with React or other UI frameworks, ideally Next.js. Proficiency in web application performance optimization. Experience with unit and E2E testing using tools like Jest or Cypress. Familiarity with accessibility standards A degree (2:1 or higher) in Mathematics, Computer Science, Science, or Engineering. Desirable: Interest in scientific advancements, experience with data visualization, Fast API, or programming in Rust. Benefits: Work with a highly talented team in the scientific industry. Competitive salary package with equity. 28 days holiday, plus public holidays. Workplace pension. Flexible working options. Enhanced parental and adoption benefits.
Apr 10, 2024
Full time
Front-end Engineer Location: Cambridge Job Type: Full-time We are looking for an accomplished Front-end Engineer, that wants to work with equally driven, curious and talented people, to join our cloud platform team in Cambridge. In this role, you will be instrumental in developing and maintaining a cutting-edge platform. Your expertise in front-end development will be crucial in designing and building web applications that enable scientific users to collaborate. You will also work closely with designers to ensure UI designs are translated into reliable and performant code. Day to day of the role: Develop and maintain robust front-ends for web applications, ideally with Python experience. Collaborate with designers to translate UI/UX designs into functional and efficient code. Lead engineering discussions to select technical solutions that meet product requirements. Mentor junior team members and contribute to their professional growth. Ensure web applications are performant and adhere to accessibility standards. Required Skills & Qualifications: 5+ years' experience in developing professional web applications. Strong knowledge of web fundamentals (CSS, HTML, JavaScript) and Typescript. Experience with React or other UI frameworks, ideally Next.js. Proficiency in web application performance optimization. Experience with unit and E2E testing using tools like Jest or Cypress. Familiarity with accessibility standards A degree (2:1 or higher) in Mathematics, Computer Science, Science, or Engineering. Desirable: Interest in scientific advancements, experience with data visualization, Fast API, or programming in Rust. Benefits: Work with a highly talented team in the scientific industry. Competitive salary package with equity. 28 days holiday, plus public holidays. Workplace pension. Flexible working options. Enhanced parental and adoption benefits.
Are you interested in joining a growing Design team within innovative, collaborative, client focused and low ego environment? We are looking for creative and data oriented Senior UX Designers to work on our highest value and most challenging client engagements. NTT DATA is a trusted global innovator, employing over 100,000 people in over 50 countries around the world. Despite our scale, we think and act like a start-up, approaching every challenge with creativity and precision . Our services range from Design, Consulting, Business Transformation to Software Engineering and Technology Innovation, and we serve a broad range of sectors. Tangity is a global, leading user experience and technology design brand based in the heart of London. Part of the NTT DATA, we have a reputation for designing and building compelling digital solutions that help consumers and business users get things done - simply, beautifully, and effectively. Our award-winning creations have set new standards for clients such as across multiple sectors. As a Senior UX Designer , you will focus on our clients' products and services, developing a strong empathy with those who use them. Armed with this empathy, you will craft design concepts that meaningfully improve the user experience of those products. You will take those concepts from paper or whiteboard sketches through to detailed, precise wireframes and prototypes that allow developers to understand the detail behind your proposals. As part of a growing design team, you will have the chance to contribute fresh ideas and ways of working. Reviewing requirements gathered from client stakeholders and subject matter experts, and exploring how these can be translated into a compelling design concept Lead and participating in collaborative sketching workshops alongside colleagues and client stakeholders Collaborating with other interaction designers to carry out user research, discovering the insights that will guide your concepts Carrying out user testing remotely and/or in person Illustrating user journeys , personas and goals, information models and more Drawing upon existing design standards and pattern libraries, as well as identifying opportunities to expand them where necessary Producing wireframes and interactive prototypes to depict proposed functionality to stakeholders, potential users, developers and other audiences Providing developers and business analysts with detail about your design concepts, through annotations and/or verbal briefings Actively seeking out feedback and constantly challenging both your own ideas and those of others on your team Working closely with UI Designer to collaboratively sketch out early thinking and to iterate on detailed interaction design work You have a talent and passion not only for UX design but also for information architecture, prototyping, and user research. You are deeply curious about people - their motives, their environments, the things they are trying to achieve - and recognise that they are at the core of any design project you carry out. Bad user experiences frustrate you and you would take every opportunity you get to eliminate them. Your career as a professional interaction designer is off to a promising start but you are looking for a new set of challenges to help your skills develop. Your career might previously have led you into a related field - for example visual design, business analysis or development - but you are now keen to develop a deep specialism in UX Design 5+ years of experience of UX role in either a client or agency environment You are adept at creating sketches to explore and communicate your ideas Experience in Mobile, web and responsive environments Creation of user journeys and experience maps Experience running user research and user testing You have experience of UX tools, such as Axure, InVision, Sketch . Experience in Zeplin and Userzoom would be desirable Preferably, you'll have designed products and services with complex user interfaces A knowledge and understanding around accessibility within design Ability to confidently participate in and lead workshops with key stakeholders and clients Whilst not essential, it would be nice if you had an understanding of HTML5 and CSS, AEM, Angular and CMS systems and Jira
Sep 24, 2022
Full time
Are you interested in joining a growing Design team within innovative, collaborative, client focused and low ego environment? We are looking for creative and data oriented Senior UX Designers to work on our highest value and most challenging client engagements. NTT DATA is a trusted global innovator, employing over 100,000 people in over 50 countries around the world. Despite our scale, we think and act like a start-up, approaching every challenge with creativity and precision . Our services range from Design, Consulting, Business Transformation to Software Engineering and Technology Innovation, and we serve a broad range of sectors. Tangity is a global, leading user experience and technology design brand based in the heart of London. Part of the NTT DATA, we have a reputation for designing and building compelling digital solutions that help consumers and business users get things done - simply, beautifully, and effectively. Our award-winning creations have set new standards for clients such as across multiple sectors. As a Senior UX Designer , you will focus on our clients' products and services, developing a strong empathy with those who use them. Armed with this empathy, you will craft design concepts that meaningfully improve the user experience of those products. You will take those concepts from paper or whiteboard sketches through to detailed, precise wireframes and prototypes that allow developers to understand the detail behind your proposals. As part of a growing design team, you will have the chance to contribute fresh ideas and ways of working. Reviewing requirements gathered from client stakeholders and subject matter experts, and exploring how these can be translated into a compelling design concept Lead and participating in collaborative sketching workshops alongside colleagues and client stakeholders Collaborating with other interaction designers to carry out user research, discovering the insights that will guide your concepts Carrying out user testing remotely and/or in person Illustrating user journeys , personas and goals, information models and more Drawing upon existing design standards and pattern libraries, as well as identifying opportunities to expand them where necessary Producing wireframes and interactive prototypes to depict proposed functionality to stakeholders, potential users, developers and other audiences Providing developers and business analysts with detail about your design concepts, through annotations and/or verbal briefings Actively seeking out feedback and constantly challenging both your own ideas and those of others on your team Working closely with UI Designer to collaboratively sketch out early thinking and to iterate on detailed interaction design work You have a talent and passion not only for UX design but also for information architecture, prototyping, and user research. You are deeply curious about people - their motives, their environments, the things they are trying to achieve - and recognise that they are at the core of any design project you carry out. Bad user experiences frustrate you and you would take every opportunity you get to eliminate them. Your career as a professional interaction designer is off to a promising start but you are looking for a new set of challenges to help your skills develop. Your career might previously have led you into a related field - for example visual design, business analysis or development - but you are now keen to develop a deep specialism in UX Design 5+ years of experience of UX role in either a client or agency environment You are adept at creating sketches to explore and communicate your ideas Experience in Mobile, web and responsive environments Creation of user journeys and experience maps Experience running user research and user testing You have experience of UX tools, such as Axure, InVision, Sketch . Experience in Zeplin and Userzoom would be desirable Preferably, you'll have designed products and services with complex user interfaces A knowledge and understanding around accessibility within design Ability to confidently participate in and lead workshops with key stakeholders and clients Whilst not essential, it would be nice if you had an understanding of HTML5 and CSS, AEM, Angular and CMS systems and Jira
Senior/Lead Front End Engineer Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Content Technology Permanent Location: London/Leeds/hybrid within reasonable travelling distance to either office Why you should join us We connect with millions of people every day, make the content they can't get enough of and reflect and shape the world we live in and we do all this through the power of creativity. We will be a digitally-led entertainment and media company that creates and brings brilliant content to audiences, wherever, whenever and however they choose. Our Content Tech department is currently recruiting for a Senior or Lead Front End Engineer. ITV's core business is video. We are the teams that manage these assets and ensure the content gets to the right place on time, every time. Our Team Tracks all assets into ITV which are required for Broadcast and International delivery, into ITV's Archive. We take a user-focused approach, with a fully cross-functional team working alongside users to create the best employee experience. Our roadmap contains a number of exciting opportunities to extract greater value from ITV's assets and optimise the content supply chain further. We love talking about the work we do, so feel free to get in touch if you'd like to hear more about this. This role will be focused on technical leadership & some line management to front-end developers in Content Technology. It will be a key responsibility to liaise with Product Owners, Senior Engineers & Solution Architects to explore and deliver best in class technology solutions. Example Responsibilities: Provide technical leadership and line management to front-end developers in Content Technology. Work with Product Owner, UX/UI designers and backend developers to translate requirements and product features into manageable components/tasks, estimate timings and resources, suggest solutions and identify possible risks Specify, design and implement components that are efficient, reusable, accessible and well abstracted. Build comprehensive unit, integration and functional test coverage using automated test-driven techniques to ensure code quality. Collaborate with UX/UI Designers to review and understand wireframes and prototypes Collaborate with the cross-functional teams on refining the process, defining acceptance criteria and participating in retros Learn new technologies and keep abreast of existing technologies and be able to apply these to a variety of projects as applicable. Contribute towards best practices for application development. Contribute to in-house coding style and style guide ITV offers a highly autonomous environment to our Engineers so the above is just some examples of the day-to-day; you will have a large contribution to what your day-to-day should really look like. To be considered for this opportunity you will need to demonstrate the following skills: Minimum role criteria: Excellent JavaScript (ES6/ES2015 and beyond) - Both bespoke authored and use of 3rd party libraries React / Redux Demonstrable experience of writing both class / functional components in React Experience with React 16.8+ features such as Context, Lazy, Memo and hooks Modern frontend tooling (npm / yarn, Webpack / Create React App, Babel, PostCSS, esLint) Experience mentoring more junior engineers Desirables: TypeScript in React ImmutableJS Redux Middleware Experience in Line Management or Coaching ITV strongly encourages applications for this role from candidates with a disability and as a Disability Confident Leader if you meet the minimum criteria for a role and you have declared that you have a disability, we'll guarantee you'll get to the next stage . We're happy to discuss any support/personalisation you may need during our application process as part of our reasonable adjustments approach. So, we encourage you to get in touch with us if you require anything... our email is . We want to be the most flexible employer in Media. We offer Smart working and we will support you and provide you the right environment and work/ life balance We reach millions of people every day, that's why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks who celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do. There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.
Sep 24, 2022
Full time
Senior/Lead Front End Engineer Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Content Technology Permanent Location: London/Leeds/hybrid within reasonable travelling distance to either office Why you should join us We connect with millions of people every day, make the content they can't get enough of and reflect and shape the world we live in and we do all this through the power of creativity. We will be a digitally-led entertainment and media company that creates and brings brilliant content to audiences, wherever, whenever and however they choose. Our Content Tech department is currently recruiting for a Senior or Lead Front End Engineer. ITV's core business is video. We are the teams that manage these assets and ensure the content gets to the right place on time, every time. Our Team Tracks all assets into ITV which are required for Broadcast and International delivery, into ITV's Archive. We take a user-focused approach, with a fully cross-functional team working alongside users to create the best employee experience. Our roadmap contains a number of exciting opportunities to extract greater value from ITV's assets and optimise the content supply chain further. We love talking about the work we do, so feel free to get in touch if you'd like to hear more about this. This role will be focused on technical leadership & some line management to front-end developers in Content Technology. It will be a key responsibility to liaise with Product Owners, Senior Engineers & Solution Architects to explore and deliver best in class technology solutions. Example Responsibilities: Provide technical leadership and line management to front-end developers in Content Technology. Work with Product Owner, UX/UI designers and backend developers to translate requirements and product features into manageable components/tasks, estimate timings and resources, suggest solutions and identify possible risks Specify, design and implement components that are efficient, reusable, accessible and well abstracted. Build comprehensive unit, integration and functional test coverage using automated test-driven techniques to ensure code quality. Collaborate with UX/UI Designers to review and understand wireframes and prototypes Collaborate with the cross-functional teams on refining the process, defining acceptance criteria and participating in retros Learn new technologies and keep abreast of existing technologies and be able to apply these to a variety of projects as applicable. Contribute towards best practices for application development. Contribute to in-house coding style and style guide ITV offers a highly autonomous environment to our Engineers so the above is just some examples of the day-to-day; you will have a large contribution to what your day-to-day should really look like. To be considered for this opportunity you will need to demonstrate the following skills: Minimum role criteria: Excellent JavaScript (ES6/ES2015 and beyond) - Both bespoke authored and use of 3rd party libraries React / Redux Demonstrable experience of writing both class / functional components in React Experience with React 16.8+ features such as Context, Lazy, Memo and hooks Modern frontend tooling (npm / yarn, Webpack / Create React App, Babel, PostCSS, esLint) Experience mentoring more junior engineers Desirables: TypeScript in React ImmutableJS Redux Middleware Experience in Line Management or Coaching ITV strongly encourages applications for this role from candidates with a disability and as a Disability Confident Leader if you meet the minimum criteria for a role and you have declared that you have a disability, we'll guarantee you'll get to the next stage . We're happy to discuss any support/personalisation you may need during our application process as part of our reasonable adjustments approach. So, we encourage you to get in touch with us if you require anything... our email is . We want to be the most flexible employer in Media. We offer Smart working and we will support you and provide you the right environment and work/ life balance We reach millions of people every day, that's why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks who celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do. There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.
Our Organisation The Football Association The FA is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year. The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women's Super League, FA Women's Championship, and Vitality Women's FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park, all with a purpose to Unite the Game and Inspire the Nation. 90 minutes to change our world Digital Technology HAVE THE DIGITAL WORLD AT YOUR FEET Technology is key to the FA's transformation. From supporting grassroots via our day-to-day digital presence, to using data-led insights to drive the game - to developing future focused platforms for professional football - our Digital Technology team is central to our future. Whilst investment in technology to make the experience of all participants relevant and easy, is already at the heart of how we can serve the game, we are looking to invest even further and deliver in a more iterative way, forming product lines and fully moving towards an Agile, Product Management framework. By 2024, we will upgrade and simplify our core football administration system (moving from Whole Game System to Platform for Football) and provide enhanced capability to England teams. Our product lines cover all those that RUN , PLAY , LEARN as well as our responsibility to REGULATE , WIN and leverage DATA whilst also ensuring sufficient focus on the CORE BUSINESS online and PLATFORMS that support each product and service across the organisation. Join us in helping to DECIDE THE GAME and HAVE THE DIGITAL WORLD AT YOUR FEET . The Role The FA's Design Lead is responsible for a small team of permanent and third-party experts who create compelling, creative, and elegant visual experiences that help us serve the millions of people who use our 50+ digital products each year. These products are a critical way for us to reach, engage and support the existing and potential football community. As such the role holder plays a critical role in delivering the FA Strategy . The individual ensures we strike a balance between achieving the consumers' intent and needs of the FA. The role holder leads and defines visual, UX and product direction on top tier initiatives from the outset, providing thought leadership on design and creative approaches. The Design Lead is also responsible for defining our user experience strategy (including our vision, principles, standards, and roadmap), and guiding and overseeing the work of the whole team. They collaborate extensively with Product Management, Marketing, Application Development, and other stakeholders who contribute to the development of our consumer grade web and mobile native apps. To achieve these outcomes a high degree of familiarity with consumer preferences, user centred design principles and techniques, UX/UII and accessibility trends as well as other leading approaches is vital. Key Accountabilities • Collaborate with business and technology stakeholders to develop a shared understanding of business and user goals • Manage processes for gathering user and stakeholder feedback on existing UX and design ideas to iterate on a design • Design short- and long-term UX vision and strategy for products and applications supported • Develop a deep understanding and documentation of customer journeys, personas, and segmentation • Collect and analyze user behaviours and needs through qualitative and quantitative user research such as interviews, field studies, surveys, A/B testing, digital experience monitoring, and usability testing • Design solutions to address critical user pain points and opportunities to increase efficiency • Apply user-centered design processes that incorporate data (e.g., from real user monitoring (RUM) technologies), user insights, and continuous feedback • Develop and communicate design ideas through prototypes, wireframes, user flows, and other design deliverables • Ensure applications and products supported meet objectives for usability, adhere to relevant design and accessibility standards, comply with brand strategy and identity guidelines, and deliver positive experiences • Translate user research insights into stories, and partner with development team members to prioritize and deliver them • Use and coach others on UI/UX tools, techniques, and best practices • Communicate UX strategy and designs to internal and external stakeholders to build consensus and convey the impact of design decisions on the user, the customer, and business outcomes • Identify new ways to increase efficiency and consistency across UX experts and product teams • Contribute to and promote the adoption of design patterns, standards, and systems • Lead a team or provide coaching and mentorship to junior UI/UX designers What we are looking for Five or more complete lifecycles of commercial UX design experience with a proven record of accomplishment in delivering detailed projects in a pragmatic and collaborative manner Deep skills in one or more of the following design disciplines: interaction design, user interface design, information design, and graphic design Deep understanding of and experience in maintaining and evolving design systems Ability to distil complex concepts into design concepts and requirements Experience with user research methods and techniques (e.g., usability testing, contextual inquiry, etc.) and conducting user acceptance testing Ability to collaborate effectively and influence decision-making across multidisciplinary teams Finger on the pulse of design trends and latest products A keen eye for design, competent in creative high-quality visuals Adaptability and a willingness to learn new skills, technologies, and frameworks Strong stakeholder management and facilitation skills, both for internal and external stakeholders and senior leaders Proficiency in UX design tools (e.g., Figma, Adobe XD, InVision, etc.) and familiarity with studio tools (Miro, Zeplin, Invision, Storybook) Demonstrated ability to communicate complex technical information to various stakeholders verbally and in writing. Work across a range of top-tier initiatives as well as supporting on lower-tiered projects across web and app Ensure that designs meet accessibility requirements and at the highest standard for the FA and the user What we can offer you An exciting and challenging role within a changing, dynamic and world-renowned sports organisation. Attractive benefits and a competitive salary. Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George's Park or our Processing Centre. We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary. The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.
Sep 23, 2022
Full time
Our Organisation The Football Association The FA is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year. The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women's Super League, FA Women's Championship, and Vitality Women's FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park, all with a purpose to Unite the Game and Inspire the Nation. 90 minutes to change our world Digital Technology HAVE THE DIGITAL WORLD AT YOUR FEET Technology is key to the FA's transformation. From supporting grassroots via our day-to-day digital presence, to using data-led insights to drive the game - to developing future focused platforms for professional football - our Digital Technology team is central to our future. Whilst investment in technology to make the experience of all participants relevant and easy, is already at the heart of how we can serve the game, we are looking to invest even further and deliver in a more iterative way, forming product lines and fully moving towards an Agile, Product Management framework. By 2024, we will upgrade and simplify our core football administration system (moving from Whole Game System to Platform for Football) and provide enhanced capability to England teams. Our product lines cover all those that RUN , PLAY , LEARN as well as our responsibility to REGULATE , WIN and leverage DATA whilst also ensuring sufficient focus on the CORE BUSINESS online and PLATFORMS that support each product and service across the organisation. Join us in helping to DECIDE THE GAME and HAVE THE DIGITAL WORLD AT YOUR FEET . The Role The FA's Design Lead is responsible for a small team of permanent and third-party experts who create compelling, creative, and elegant visual experiences that help us serve the millions of people who use our 50+ digital products each year. These products are a critical way for us to reach, engage and support the existing and potential football community. As such the role holder plays a critical role in delivering the FA Strategy . The individual ensures we strike a balance between achieving the consumers' intent and needs of the FA. The role holder leads and defines visual, UX and product direction on top tier initiatives from the outset, providing thought leadership on design and creative approaches. The Design Lead is also responsible for defining our user experience strategy (including our vision, principles, standards, and roadmap), and guiding and overseeing the work of the whole team. They collaborate extensively with Product Management, Marketing, Application Development, and other stakeholders who contribute to the development of our consumer grade web and mobile native apps. To achieve these outcomes a high degree of familiarity with consumer preferences, user centred design principles and techniques, UX/UII and accessibility trends as well as other leading approaches is vital. Key Accountabilities • Collaborate with business and technology stakeholders to develop a shared understanding of business and user goals • Manage processes for gathering user and stakeholder feedback on existing UX and design ideas to iterate on a design • Design short- and long-term UX vision and strategy for products and applications supported • Develop a deep understanding and documentation of customer journeys, personas, and segmentation • Collect and analyze user behaviours and needs through qualitative and quantitative user research such as interviews, field studies, surveys, A/B testing, digital experience monitoring, and usability testing • Design solutions to address critical user pain points and opportunities to increase efficiency • Apply user-centered design processes that incorporate data (e.g., from real user monitoring (RUM) technologies), user insights, and continuous feedback • Develop and communicate design ideas through prototypes, wireframes, user flows, and other design deliverables • Ensure applications and products supported meet objectives for usability, adhere to relevant design and accessibility standards, comply with brand strategy and identity guidelines, and deliver positive experiences • Translate user research insights into stories, and partner with development team members to prioritize and deliver them • Use and coach others on UI/UX tools, techniques, and best practices • Communicate UX strategy and designs to internal and external stakeholders to build consensus and convey the impact of design decisions on the user, the customer, and business outcomes • Identify new ways to increase efficiency and consistency across UX experts and product teams • Contribute to and promote the adoption of design patterns, standards, and systems • Lead a team or provide coaching and mentorship to junior UI/UX designers What we are looking for Five or more complete lifecycles of commercial UX design experience with a proven record of accomplishment in delivering detailed projects in a pragmatic and collaborative manner Deep skills in one or more of the following design disciplines: interaction design, user interface design, information design, and graphic design Deep understanding of and experience in maintaining and evolving design systems Ability to distil complex concepts into design concepts and requirements Experience with user research methods and techniques (e.g., usability testing, contextual inquiry, etc.) and conducting user acceptance testing Ability to collaborate effectively and influence decision-making across multidisciplinary teams Finger on the pulse of design trends and latest products A keen eye for design, competent in creative high-quality visuals Adaptability and a willingness to learn new skills, technologies, and frameworks Strong stakeholder management and facilitation skills, both for internal and external stakeholders and senior leaders Proficiency in UX design tools (e.g., Figma, Adobe XD, InVision, etc.) and familiarity with studio tools (Miro, Zeplin, Invision, Storybook) Demonstrated ability to communicate complex technical information to various stakeholders verbally and in writing. Work across a range of top-tier initiatives as well as supporting on lower-tiered projects across web and app Ensure that designs meet accessibility requirements and at the highest standard for the FA and the user What we can offer you An exciting and challenging role within a changing, dynamic and world-renowned sports organisation. Attractive benefits and a competitive salary. Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George's Park or our Processing Centre. We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary. The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.
Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21st century human experience - then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. For brands like Tesco, Coca-Cola, Procter & Gamble and PepsiCo. The UX design team at dunnhumby plays an integral part to inspire, shape and inform the design decisions we make to deliver exceptional customer centric digital products. We are looking for a talented Senior UX Designer to design and craft innovative, user-centric digital products and experiences. The ideal candidate will have experience working in a fast-paced, agile environment and have experience at all stages of the design process: from researching, concepting and prototyping to developer hand-offs and guidance. What we expect from you Manage the UX track of work within projects ensuring there are clear and solid communications with other teams. Lead research to define design direction and ensure concepts are validated with users. Create innovative user interface designs in response to requirements, user analyses, product innovation, technology, and business needs. Work closely with our content and data experts to ensure designs support the product vision. Create conceptual models, sketch designs, personas, user journeys, workflows, prototypes, and contribute to our user interface design system. Work at pace whilst not compromising on accuracy and quality of execution. Work closely with product managers to prioritise product requirements for each release. Explain complex concepts, designs and interaction models to a variety of internal audiences. Present design concepts and negotiate with stakeholders to arrive at a design that support both business and customer needs. Make your viewpoint count by providing thought leadership on your UX passions. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Women's Network, dh Proud, dh Parent's & Carer's, dh One and dh Thrive as the living proof. Everyone's invited. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Sep 22, 2022
Full time
Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21st century human experience - then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. For brands like Tesco, Coca-Cola, Procter & Gamble and PepsiCo. The UX design team at dunnhumby plays an integral part to inspire, shape and inform the design decisions we make to deliver exceptional customer centric digital products. We are looking for a talented Senior UX Designer to design and craft innovative, user-centric digital products and experiences. The ideal candidate will have experience working in a fast-paced, agile environment and have experience at all stages of the design process: from researching, concepting and prototyping to developer hand-offs and guidance. What we expect from you Manage the UX track of work within projects ensuring there are clear and solid communications with other teams. Lead research to define design direction and ensure concepts are validated with users. Create innovative user interface designs in response to requirements, user analyses, product innovation, technology, and business needs. Work closely with our content and data experts to ensure designs support the product vision. Create conceptual models, sketch designs, personas, user journeys, workflows, prototypes, and contribute to our user interface design system. Work at pace whilst not compromising on accuracy and quality of execution. Work closely with product managers to prioritise product requirements for each release. Explain complex concepts, designs and interaction models to a variety of internal audiences. Present design concepts and negotiate with stakeholders to arrive at a design that support both business and customer needs. Make your viewpoint count by providing thought leadership on your UX passions. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Women's Network, dh Proud, dh Parent's & Carer's, dh One and dh Thrive as the living proof. Everyone's invited. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)