About The Role Team - Customer Service Division, Member Care Working Pattern - We offer 40 hour week contracts between, Monday to Friday 8am- 7pm (shift patterns) 1 in 4 Saturdays (9am- 1pm) . A healthy work life balance is important to us, which is why we have our hybrid working model, post probation, 2 days a week in the office and 3 days a week at home. We are flexible with a variance of hours available so just ask when we talk to you. Salary / Bonus - We offer a salary of £25,960. We also have a performance-based bonus where you can realistically earn up to an additional £300 a month! Holiday Allowance - 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days each holiday year What will you do as a Customer Service Advisor in Member Care? We celebrate our people and encourage everyone to be themselves. We are looking for positive and self-motivated people to deliver a world class service to our members. You ll be taking inbound calls from customers going through an emotional time in their lives . The ideal candidate will live and breathe our Customer Charter. They will need to show empathy and be resilient when supporting our members through their health concerns. They will take ownership of queries and be proactive when looking for solutions. They will bring the best version of themselves to work every day and they ll have the drive to work hard even on the toughest days. Through our 12-week induction programme you will be learning our product, the Vitality values and how to service our members through our Customer Charter. You will do this all in a supportive environment to encourage you to thrive. The member will be claiming on their insurance and looking for the best possible advice, provided from you. We hold their hand from when they first call us to talk about their illness all the way though to a diagnosis and treatment plan. Predominantly supporting our members via the telephone with their health concerns, treatment requests and billing queries At times there will be emotionally challenging conversations which require empathy, patience and understanding You ll also need to have good computer literacy skills and strong written communication skills as you will be using multi systems and channels to support our members Ability to personalise conversations, build rapport and support vulnerable members through their preferred communication method Ability to take ownership of resolving escalations and complaints when member s expectations haven t been met We move quickly to improve our member s experience with Vitality, so embracing change and learning new skills is fundamental There will be performance based KPIs to achieve which determine bonus earnings What do you need to thrive? Vitality provides all staff with an extensive training, meaning that we are open to speaking to candidates from all backgrounds and levels of experience. To be successful in the role of Customer Renewals Advisor you will likely have: Passion for great customer service Excellent communication skills A good level of computer literacy Previous experience in customer service or sales would be beneficial, but not essential What will you get in return? A pension of up to 12%- we will match your contributions up to 6% of your salary Free healthy breakfast and lunch when attending the office Life assurance - 4x salary Personal Health Fund to pay towards expenses such as optical, dental, health assessments, chronic prescriptions and activity tracking device PLUS Our award- winning Vitality Health Insurance with all the benefits and activity based rewards Discounted gym membership Free cinema tickets at Vue and Odeon Cinemas every month if you stay active 50% off trainers at Runnersneed (one pair per plan year) plus 15% off full priced items & Much more ! About Us Vitality is an award-winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. We re the UK insurer and investment provider that rewards people for positive lifestyle choices a key element of our Shared-value model. With 1.4m UK members and more than 25m globally, we re out to make the world a healthier, happier place. This applies as much to our people as it does to our members. Working for Vitality, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. We think work should be fun and sociable, and we want our people to get the most out of every day. Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved. Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It s what we call offering shared values, because a healthy happy team is good for us, good for our members and good for you
Apr 18, 2024
Full time
About The Role Team - Customer Service Division, Member Care Working Pattern - We offer 40 hour week contracts between, Monday to Friday 8am- 7pm (shift patterns) 1 in 4 Saturdays (9am- 1pm) . A healthy work life balance is important to us, which is why we have our hybrid working model, post probation, 2 days a week in the office and 3 days a week at home. We are flexible with a variance of hours available so just ask when we talk to you. Salary / Bonus - We offer a salary of £25,960. We also have a performance-based bonus where you can realistically earn up to an additional £300 a month! Holiday Allowance - 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days each holiday year What will you do as a Customer Service Advisor in Member Care? We celebrate our people and encourage everyone to be themselves. We are looking for positive and self-motivated people to deliver a world class service to our members. You ll be taking inbound calls from customers going through an emotional time in their lives . The ideal candidate will live and breathe our Customer Charter. They will need to show empathy and be resilient when supporting our members through their health concerns. They will take ownership of queries and be proactive when looking for solutions. They will bring the best version of themselves to work every day and they ll have the drive to work hard even on the toughest days. Through our 12-week induction programme you will be learning our product, the Vitality values and how to service our members through our Customer Charter. You will do this all in a supportive environment to encourage you to thrive. The member will be claiming on their insurance and looking for the best possible advice, provided from you. We hold their hand from when they first call us to talk about their illness all the way though to a diagnosis and treatment plan. Predominantly supporting our members via the telephone with their health concerns, treatment requests and billing queries At times there will be emotionally challenging conversations which require empathy, patience and understanding You ll also need to have good computer literacy skills and strong written communication skills as you will be using multi systems and channels to support our members Ability to personalise conversations, build rapport and support vulnerable members through their preferred communication method Ability to take ownership of resolving escalations and complaints when member s expectations haven t been met We move quickly to improve our member s experience with Vitality, so embracing change and learning new skills is fundamental There will be performance based KPIs to achieve which determine bonus earnings What do you need to thrive? Vitality provides all staff with an extensive training, meaning that we are open to speaking to candidates from all backgrounds and levels of experience. To be successful in the role of Customer Renewals Advisor you will likely have: Passion for great customer service Excellent communication skills A good level of computer literacy Previous experience in customer service or sales would be beneficial, but not essential What will you get in return? A pension of up to 12%- we will match your contributions up to 6% of your salary Free healthy breakfast and lunch when attending the office Life assurance - 4x salary Personal Health Fund to pay towards expenses such as optical, dental, health assessments, chronic prescriptions and activity tracking device PLUS Our award- winning Vitality Health Insurance with all the benefits and activity based rewards Discounted gym membership Free cinema tickets at Vue and Odeon Cinemas every month if you stay active 50% off trainers at Runnersneed (one pair per plan year) plus 15% off full priced items & Much more ! About Us Vitality is an award-winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. We re the UK insurer and investment provider that rewards people for positive lifestyle choices a key element of our Shared-value model. With 1.4m UK members and more than 25m globally, we re out to make the world a healthier, happier place. This applies as much to our people as it does to our members. Working for Vitality, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. We think work should be fun and sociable, and we want our people to get the most out of every day. Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved. Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It s what we call offering shared values, because a healthy happy team is good for us, good for our members and good for you
Inventory Clerk Manager / Senior Property Manager We are either looking for an Inventory Clerk Manager or a Senior Property Manager who has carried out Property Inspections, Inventories and Check Outs and we will only consider applications from people wanting to work 5 full days per week, working between 8.30am - 5.30pm Monday to Friday. You will have full responsibility for a team of Inventory Clerks plus Administrators across the Essex region. Inventory Clerk Manager / Senior Property Manager The successful candidate who fulfills this varied role will spend part of each working week carrying out audits, and further training and development of your team of Inventory Clerks and ensuring they feel supported. You will train on visiting properties to undertake various tasks which include the production of condition inspections to ensure they remain in good condition, produce reports to evidence and dispatch to the relevant landlord via bespoke software held on an iPad, compile detailed reports which record the overall condition of a property prior to any tenants moving in. Re-visiting the properties midway through an active tenancy to check on the condition, produce a brief report and then dispatch this to the relevant landlord concerned. Discussing with the tenants in occupation any maintenance-based issues that may be evident. Where relevant, liaising with Property Managers to ensure maintenance based issues are resolved. Inventory Clerk Manager / Senior Property Manager If the property is not being maintained to an acceptable condition you will discuss this with the tenants whilst at the property and put a simple plan in place with them to improve the situation. Inspecting the property prior to the end of a tenancy to produce a 'check out' report which will again record the general condition of the property at that time just prior to the tenants moving out. At the end of a tenancy mediate between landlord and tenants regarding any maintenance considered to be beyond fair wear and tear and attempt to agree on a suitable amount of money that the tenants are to contribute to putting things right. Once agreed relevant funds would be deducted from the initial deposit that the tenants lodged with the company prior to moving in. Where issues are evident at the end of a tenancy, but the landlord and tenants fail to agree on a mutually acceptable compromise, the Property Inspection Clerk prepares all relevant paperwork and sends this to an independent adjudicator who will decide what if anything should be deducted from the tenants' original deposit. Inventory Clerk Manager / Senior Property Manager Highly organised and able to manage a busy diary. The ability to prioritise urgent tasks and constantly work to pre-defined deadlines. Excellent communication skills - face to face, orally and electronically. Confident and professional. IT proficient - familiar with MS Office, other general packages, tablets, and other mobile devices. Inventory Clerk Manager / Senior Property Manager Remuneration Salary up to £35,000 dependent on experience. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website at for online Estate Agency vacancies. Find Steve King on LinkedIn.
Apr 18, 2024
Full time
Inventory Clerk Manager / Senior Property Manager We are either looking for an Inventory Clerk Manager or a Senior Property Manager who has carried out Property Inspections, Inventories and Check Outs and we will only consider applications from people wanting to work 5 full days per week, working between 8.30am - 5.30pm Monday to Friday. You will have full responsibility for a team of Inventory Clerks plus Administrators across the Essex region. Inventory Clerk Manager / Senior Property Manager The successful candidate who fulfills this varied role will spend part of each working week carrying out audits, and further training and development of your team of Inventory Clerks and ensuring they feel supported. You will train on visiting properties to undertake various tasks which include the production of condition inspections to ensure they remain in good condition, produce reports to evidence and dispatch to the relevant landlord via bespoke software held on an iPad, compile detailed reports which record the overall condition of a property prior to any tenants moving in. Re-visiting the properties midway through an active tenancy to check on the condition, produce a brief report and then dispatch this to the relevant landlord concerned. Discussing with the tenants in occupation any maintenance-based issues that may be evident. Where relevant, liaising with Property Managers to ensure maintenance based issues are resolved. Inventory Clerk Manager / Senior Property Manager If the property is not being maintained to an acceptable condition you will discuss this with the tenants whilst at the property and put a simple plan in place with them to improve the situation. Inspecting the property prior to the end of a tenancy to produce a 'check out' report which will again record the general condition of the property at that time just prior to the tenants moving out. At the end of a tenancy mediate between landlord and tenants regarding any maintenance considered to be beyond fair wear and tear and attempt to agree on a suitable amount of money that the tenants are to contribute to putting things right. Once agreed relevant funds would be deducted from the initial deposit that the tenants lodged with the company prior to moving in. Where issues are evident at the end of a tenancy, but the landlord and tenants fail to agree on a mutually acceptable compromise, the Property Inspection Clerk prepares all relevant paperwork and sends this to an independent adjudicator who will decide what if anything should be deducted from the tenants' original deposit. Inventory Clerk Manager / Senior Property Manager Highly organised and able to manage a busy diary. The ability to prioritise urgent tasks and constantly work to pre-defined deadlines. Excellent communication skills - face to face, orally and electronically. Confident and professional. IT proficient - familiar with MS Office, other general packages, tablets, and other mobile devices. Inventory Clerk Manager / Senior Property Manager Remuneration Salary up to £35,000 dependent on experience. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website at for online Estate Agency vacancies. Find Steve King on LinkedIn.
LIONS - Head of Business Development page is loaded LIONS - Head of Business Development Apply locations London posted on Posted 4 Days Ago job requisition id R11320 We're looking for a Head of Business Development to join our team in London as part of our Sales function. Your Role: You will join our team on The Work. The Work is the digital home of LIONS. You will play a critical role in developing and executing revenue strategies to win new clients whilst leading the team of Business Development Managers and Sales Development Representatives. You will help mentor and develop our sales team with your expertise and engaging coaching style. If you have a passion for sales and a knack for inspiring and developing others, we want to hear from you. Key Responsibilities Develop a global sales strategy and roll out with the team Build a high performance sales team who overachieve on revenue targets. Setting clear targets and goals. Reporting and forecasting on new business revenue Tracking of new business pipeline Working with the team to implement sales plans Working with the team to achieve KPI for best practice - pipeline management, sales activities fulfilled and logged on CRM. Work with marketing to create campaigns to drive leads for the team Work closely with internal teams including product, marketing and operations to ensure seamless client onboarding for ongoing account management Identify challenges and risks in the team performance and work through a solution to fix You are an advocate and ally for diversity, equity and inclusion Your Experience Excellent analytical and problem solving skills Ability to analyse market data and identify growth opportunities Experience using CRM systems Previous sales management Financial Forecasting Communication skills at all business levels Marketing industry knowledge If you don't meet every single requirement, we'd still encourage you to apply. At LIONS, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply. Who are we? The LIONS brand is probably most synonymous with Cannes Lions, The International Festival of Creativity, the definitive meeting place for the global creative communications and advertising community. It's five days of inspiration, aspiration, unlimited magic and potential. The Festival has been championing creative excellence since 1954 with the goal of providing a global destination and the definitive benchmark for creativity that drives progress. LIONS is going through an exciting time as it's recently repositioned as The Home of Creativity, supporting those in the business of creativity at every step of their journeys with an extended portfolio of new advisory, learning and intelligence services. Our purpose is to drive progress through creativity for an incredibly diverse and talented global creative community. You will join a team of change makers. The team's purpose is to champion change to create the most powerful global creative community and drive growth for the brand. LIONS is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future. With more than 3,300 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. We are listed on the London Stock Exchange. Why choose us? At Ascential, diversity, equity and inclusion is core to us. We're a company built around our people - and we're committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led groups and networks, Ascential Pride, Black in Business, EmPower: Ascential Women's network, Shalom Ascential, Christian Ascential and Latinx, help us to create a place where communities and allies can connect and share experiences. We are proud to have been recognised as a best performer in the FTSE Women Leaders Review for six consecutive years, listed in the Bloomberg Gender Equality Index and ranked highly in both MSCI and Sustainalytics ESG indexes. We're committed to ensuring we have a positive impact on the environment and communities in which we operate and we support our people to be more environmentally friendly, including ensuring our pension plan defaults to sustainable options. We are committed to supporting charities with contributions, volunteer work and knowledge sharing. We have over a decade-long partnership with The Prince's Trust and sponsor initiatives to empower young women and support underserved communities Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here. Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: 25 days of holiday per year - with an option to buy/ sell upto 5 days Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Great learning and development opportunities. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. If we inspire you, why not join and inspire us? Find out more on what our People say About Us Getting to the heart of your industry. We help the world's biggest brands navigate what's next through events, intelligence and advisory. Our two divisions, LIONS and Money20/20, serve the Marketing and Financial Technology industries. Our unforgettable events bring customers from over 120 countries together to have the conversations that count. And with almost 700 employees across four continents, our experts ensure that our customers never miss a beat. Ascential plc is listed on the London Stock Exchange.
Apr 18, 2024
Full time
LIONS - Head of Business Development page is loaded LIONS - Head of Business Development Apply locations London posted on Posted 4 Days Ago job requisition id R11320 We're looking for a Head of Business Development to join our team in London as part of our Sales function. Your Role: You will join our team on The Work. The Work is the digital home of LIONS. You will play a critical role in developing and executing revenue strategies to win new clients whilst leading the team of Business Development Managers and Sales Development Representatives. You will help mentor and develop our sales team with your expertise and engaging coaching style. If you have a passion for sales and a knack for inspiring and developing others, we want to hear from you. Key Responsibilities Develop a global sales strategy and roll out with the team Build a high performance sales team who overachieve on revenue targets. Setting clear targets and goals. Reporting and forecasting on new business revenue Tracking of new business pipeline Working with the team to implement sales plans Working with the team to achieve KPI for best practice - pipeline management, sales activities fulfilled and logged on CRM. Work with marketing to create campaigns to drive leads for the team Work closely with internal teams including product, marketing and operations to ensure seamless client onboarding for ongoing account management Identify challenges and risks in the team performance and work through a solution to fix You are an advocate and ally for diversity, equity and inclusion Your Experience Excellent analytical and problem solving skills Ability to analyse market data and identify growth opportunities Experience using CRM systems Previous sales management Financial Forecasting Communication skills at all business levels Marketing industry knowledge If you don't meet every single requirement, we'd still encourage you to apply. At LIONS, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply. Who are we? The LIONS brand is probably most synonymous with Cannes Lions, The International Festival of Creativity, the definitive meeting place for the global creative communications and advertising community. It's five days of inspiration, aspiration, unlimited magic and potential. The Festival has been championing creative excellence since 1954 with the goal of providing a global destination and the definitive benchmark for creativity that drives progress. LIONS is going through an exciting time as it's recently repositioned as The Home of Creativity, supporting those in the business of creativity at every step of their journeys with an extended portfolio of new advisory, learning and intelligence services. Our purpose is to drive progress through creativity for an incredibly diverse and talented global creative community. You will join a team of change makers. The team's purpose is to champion change to create the most powerful global creative community and drive growth for the brand. LIONS is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future. With more than 3,300 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. We are listed on the London Stock Exchange. Why choose us? At Ascential, diversity, equity and inclusion is core to us. We're a company built around our people - and we're committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led groups and networks, Ascential Pride, Black in Business, EmPower: Ascential Women's network, Shalom Ascential, Christian Ascential and Latinx, help us to create a place where communities and allies can connect and share experiences. We are proud to have been recognised as a best performer in the FTSE Women Leaders Review for six consecutive years, listed in the Bloomberg Gender Equality Index and ranked highly in both MSCI and Sustainalytics ESG indexes. We're committed to ensuring we have a positive impact on the environment and communities in which we operate and we support our people to be more environmentally friendly, including ensuring our pension plan defaults to sustainable options. We are committed to supporting charities with contributions, volunteer work and knowledge sharing. We have over a decade-long partnership with The Prince's Trust and sponsor initiatives to empower young women and support underserved communities Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here. Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: 25 days of holiday per year - with an option to buy/ sell upto 5 days Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Great learning and development opportunities. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. If we inspire you, why not join and inspire us? Find out more on what our People say About Us Getting to the heart of your industry. We help the world's biggest brands navigate what's next through events, intelligence and advisory. Our two divisions, LIONS and Money20/20, serve the Marketing and Financial Technology industries. Our unforgettable events bring customers from over 120 countries together to have the conversations that count. And with almost 700 employees across four continents, our experts ensure that our customers never miss a beat. Ascential plc is listed on the London Stock Exchange.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 30 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Apr 18, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 30 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 38 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Apr 18, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 38 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Where: Cardiff Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives Hourly Rate: £12.05 Shift: 12hrs Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Broadband Team in Cardiff. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided that you are naturally helpful, calm and can build relationships - we can train you the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you A great starting salary of £ 23,504 rising to £ 24,064 after 9 months of being here, plus incentives and bonuses Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 18, 2024
Full time
Where: Cardiff Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives Hourly Rate: £12.05 Shift: 12hrs Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Broadband Team in Cardiff. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided that you are naturally helpful, calm and can build relationships - we can train you the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you A great starting salary of £ 23,504 rising to £ 24,064 after 9 months of being here, plus incentives and bonuses Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Our client is a growing and dynamic consulting firm working extensively in emerging markets, who are passionate about tackling the environmental and social challenges facing humanity today. Founded by a group of entrepreneurial and highly experienced international ESG advisors, they help their clients deliver impactful projects across areas including biodiversity, human rights and climate change. They do this through the provision of three key services: 1) ESG strategy, systems and capacity building; 2) ESG assessments, due diligence and monitoring 3) ESG communications and reporting. They are looking to grow their delivery team with a Principal Biodiversity Consultant with relevant experience in addressing biodiversity risk, impact and opportunities in international contexts and projects . The biodiversity team has two key tracks of work: De-risking major development projects in line with international best practice (such as lender risk mitigation frameworks such as IFC Performance Standard 6). Designing and managing the implementation of the mitigation hierarchy to achieve no net loss and net gain outcomes, including design of biodiversity offsets. Supporting corporate partners on their journey to nature positive outcomes, aligning their business practices and supply chains with the range of upcoming voluntary and mandatory biodiversity reporting and disclosure standards. Experience & skills required 10+ years' experience working on international biodiversity projects An undergraduate degree in ecological, biological, biophysical or social science required. Relevant post-graduate degree highly desired but not essential. Deep understanding of key global biodiversity challenges, targets and standards Technical background and project delivery in ecology, terrestrial and/or marine biodiversity, and/or ecosystem services A proven track record of effective (technical and commercial) project delivery (including a recognition of combining science-based rigour with real-world pragmatism in delivering results on the ground) Designed and delivered projects that have a core focus of establishing and delivering no net loss/net gain and/or nature positive outcomes (at site or portfolio level) Client facing, engaging on technical and project requirements to a range of stakeholders, including board and senior management level Carrying out or managing site-based biodiversity surveys and assessments for international projects (including but not limited to ecological surveys, critical habitat assessments, impact assessments) Working with and applying major biodiversity safeguards and standards, such as IFC Performance Standard 6 and the Equator Principles and/or working with and applying major biodiversity reporting standards (e.g. TNFD, CSRD, SBTN, etc) Stakeholder management for key project insights, inputs and ensuring report requirements are met Training and capacity building into project delivery Team player, working with consultants and associates, supporting and coaching junior consultants Managing project budgets and schedules in efficient and timely manner Representing the firm at meetings with clients, lenders and stakeholders, occasional workshops or events About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability.If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.
Apr 18, 2024
Full time
Our client is a growing and dynamic consulting firm working extensively in emerging markets, who are passionate about tackling the environmental and social challenges facing humanity today. Founded by a group of entrepreneurial and highly experienced international ESG advisors, they help their clients deliver impactful projects across areas including biodiversity, human rights and climate change. They do this through the provision of three key services: 1) ESG strategy, systems and capacity building; 2) ESG assessments, due diligence and monitoring 3) ESG communications and reporting. They are looking to grow their delivery team with a Principal Biodiversity Consultant with relevant experience in addressing biodiversity risk, impact and opportunities in international contexts and projects . The biodiversity team has two key tracks of work: De-risking major development projects in line with international best practice (such as lender risk mitigation frameworks such as IFC Performance Standard 6). Designing and managing the implementation of the mitigation hierarchy to achieve no net loss and net gain outcomes, including design of biodiversity offsets. Supporting corporate partners on their journey to nature positive outcomes, aligning their business practices and supply chains with the range of upcoming voluntary and mandatory biodiversity reporting and disclosure standards. Experience & skills required 10+ years' experience working on international biodiversity projects An undergraduate degree in ecological, biological, biophysical or social science required. Relevant post-graduate degree highly desired but not essential. Deep understanding of key global biodiversity challenges, targets and standards Technical background and project delivery in ecology, terrestrial and/or marine biodiversity, and/or ecosystem services A proven track record of effective (technical and commercial) project delivery (including a recognition of combining science-based rigour with real-world pragmatism in delivering results on the ground) Designed and delivered projects that have a core focus of establishing and delivering no net loss/net gain and/or nature positive outcomes (at site or portfolio level) Client facing, engaging on technical and project requirements to a range of stakeholders, including board and senior management level Carrying out or managing site-based biodiversity surveys and assessments for international projects (including but not limited to ecological surveys, critical habitat assessments, impact assessments) Working with and applying major biodiversity safeguards and standards, such as IFC Performance Standard 6 and the Equator Principles and/or working with and applying major biodiversity reporting standards (e.g. TNFD, CSRD, SBTN, etc) Stakeholder management for key project insights, inputs and ensuring report requirements are met Training and capacity building into project delivery Team player, working with consultants and associates, supporting and coaching junior consultants Managing project budgets and schedules in efficient and timely manner Representing the firm at meetings with clients, lenders and stakeholders, occasional workshops or events About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability.If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Apr 18, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Insurance Customer Service Advisor Location: Cheltenham (Hybrid) Package: Negotiable + Benefits Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover for residential Park Homes and holiday Leisure Homes through an exclusive capacity agreement with a leading UK Insurer. We are a friendly people business, offering a more traditional, customer-focused service culture with freephone numbers, no engaged tones, no call centres and no answering machines. The day to day: Responding to all incoming enquiries quickly and efficiently Provide proposals that meet client requirements and communicate such proposals in a clear and helpful manner Accurate and timely processing of documentation Maintain the customer databases Ensure information held is correct and up-to-date Renewal of existing business Take renewal instructions from customers when received Undertake other such administration duties on a day-to-day basis as requested and provide assistance to colleagues when required The rewards: A client first environment where the team works together for a common outcome Hybrid working after training - 2 days per week in the office A highly competitive basic salary and all the normal benefits (Pension, Death in Service etc.) Ongoing training and development About you: Previous experience in customer-focused roles, ideally within the general insurance industry Foundation Insurance Test (FIT) - qualified Professional, proactive, positive and "can-do" attitude Excellent communication skills, both verbal and written Proficient in the use of MS Word, Outlook, Teams and Excel For more information please apply online or contact Dan Hurley.
Apr 18, 2024
Full time
Insurance Customer Service Advisor Location: Cheltenham (Hybrid) Package: Negotiable + Benefits Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover for residential Park Homes and holiday Leisure Homes through an exclusive capacity agreement with a leading UK Insurer. We are a friendly people business, offering a more traditional, customer-focused service culture with freephone numbers, no engaged tones, no call centres and no answering machines. The day to day: Responding to all incoming enquiries quickly and efficiently Provide proposals that meet client requirements and communicate such proposals in a clear and helpful manner Accurate and timely processing of documentation Maintain the customer databases Ensure information held is correct and up-to-date Renewal of existing business Take renewal instructions from customers when received Undertake other such administration duties on a day-to-day basis as requested and provide assistance to colleagues when required The rewards: A client first environment where the team works together for a common outcome Hybrid working after training - 2 days per week in the office A highly competitive basic salary and all the normal benefits (Pension, Death in Service etc.) Ongoing training and development About you: Previous experience in customer-focused roles, ideally within the general insurance industry Foundation Insurance Test (FIT) - qualified Professional, proactive, positive and "can-do" attitude Excellent communication skills, both verbal and written Proficient in the use of MS Word, Outlook, Teams and Excel For more information please apply online or contact Dan Hurley.
Unleash Your Potential with Haven - Join Our Exciting Holiday Home Sales Team! Ready for a career where every day feels like a holiday? Dive into the world of holiday home sales with Haven, where we're not just a team, we're a family - the One Great Team you've been waiting for! At Haven, we're not just selling holiday homes, we're creating unforgettable experiences for families across our breathtaking parks. As a Holiday Home Sales Advisor, you'll be at the heart of this adventure, helping families find their perfect slice of paradise and making dreams come true. As part of our Holiday Home Sales Team, you will Create Holiday Dreams: Help new families secure their dream holiday home at Haven, armed with top-notch product training and unwavering support. Build Lasting Bonds: Forge connections with existing owners, guiding them through seamless part-exchange experiences for their current holiday homes. Sales with Heart: This is not just a job; it's a passion! Engage in a target-driven role where your integrity, honesty, and transparency create unforgettable sales experiences for our prospective holiday homeowners. What's In It For You? - Free use of our Leisure Facilities, including swimming pool - Up to 50% Discount off food on Park and 20% discount in our shops - Opportunity to use our Corporate Box at the O2 Arena - Fantastic Discounts with many national Brands & Retailers - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels - Reward & Recognition Schemes - Training and development opportunities including fully funded qualifications - Fantastic Health, Mind & Money Support Programme - Enhanced family friendly policies and pay (eligibility criteria applied) Salary: An industry leading base Salary Plus Commission - OTE 50K plus! Experience and Qualifications You may already be in Holiday Home Sales or maybe you have experience as an Estate Agent or as a Car Sales Executive which is great! All we are looking for is - An outstanding communicator, self-motivated, confident, and genuinely passionate about delivering exceptional experiences. - A seasoned Salesperson with previous experience thriving in a target-driven environment. Are you a seasoned salesperson, especially in big-ticket items? Your knack for closing deals and creating customer satisfaction will set you up for success in this role. - Financial Governance Know-How: Knowledge of financial governance on credit is a plus. Understanding the intricacies of credit and financial processes will make you a valuable asset in providing comprehensive information to our clients. - Full valid UK Driving License (beneficial but not essential). Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We aim to offer flexibility where we can, with full and part time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
Apr 18, 2024
Full time
Unleash Your Potential with Haven - Join Our Exciting Holiday Home Sales Team! Ready for a career where every day feels like a holiday? Dive into the world of holiday home sales with Haven, where we're not just a team, we're a family - the One Great Team you've been waiting for! At Haven, we're not just selling holiday homes, we're creating unforgettable experiences for families across our breathtaking parks. As a Holiday Home Sales Advisor, you'll be at the heart of this adventure, helping families find their perfect slice of paradise and making dreams come true. As part of our Holiday Home Sales Team, you will Create Holiday Dreams: Help new families secure their dream holiday home at Haven, armed with top-notch product training and unwavering support. Build Lasting Bonds: Forge connections with existing owners, guiding them through seamless part-exchange experiences for their current holiday homes. Sales with Heart: This is not just a job; it's a passion! Engage in a target-driven role where your integrity, honesty, and transparency create unforgettable sales experiences for our prospective holiday homeowners. What's In It For You? - Free use of our Leisure Facilities, including swimming pool - Up to 50% Discount off food on Park and 20% discount in our shops - Opportunity to use our Corporate Box at the O2 Arena - Fantastic Discounts with many national Brands & Retailers - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels - Reward & Recognition Schemes - Training and development opportunities including fully funded qualifications - Fantastic Health, Mind & Money Support Programme - Enhanced family friendly policies and pay (eligibility criteria applied) Salary: An industry leading base Salary Plus Commission - OTE 50K plus! Experience and Qualifications You may already be in Holiday Home Sales or maybe you have experience as an Estate Agent or as a Car Sales Executive which is great! All we are looking for is - An outstanding communicator, self-motivated, confident, and genuinely passionate about delivering exceptional experiences. - A seasoned Salesperson with previous experience thriving in a target-driven environment. Are you a seasoned salesperson, especially in big-ticket items? Your knack for closing deals and creating customer satisfaction will set you up for success in this role. - Financial Governance Know-How: Knowledge of financial governance on credit is a plus. Understanding the intricacies of credit and financial processes will make you a valuable asset in providing comprehensive information to our clients. - Full valid UK Driving License (beneficial but not essential). Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We aim to offer flexibility where we can, with full and part time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Apr 18, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Group HR Business Partner - maternity cover for approx. 10 months Central Oxford - hybrid working in place. Contract starts May/June 2024 We have an exciting maternity-cover vacancy for a Group HR Business Partner to join our central HR team of three. This is a great opportunity to work in a stimulating environment with a friendly and supportive team, to provide an efficient and professional HR service to the Group in a fast moving environment. The role is a varied, generalist multi-site role providing responsive and pragmatic advice to Oxford Innovation Space, our innovation centres divisions. The client group is diverse and has staff working in administrative, facilities management, marketing, finance and business coaching roles. Group HR supports 325 staff in total and this role has a client group of about 145. You will be able to work with a great deal of autonomy with advice and support freely available. We offer hybrid working (about 3 days per week at home) with regular travel to our innovation centres. The main responsibilities include: Managing the full recruitment and selection process, including telephone and in-person interviewing Managing induction and appraisal processes, providing advice and guidance to the business as required. Supporting managers with people management, providing guidance and coaching on best practice Providing professional advice to the business on a range of issues, both informal and formal, including managing redundancy and restructuring processes if required Identifying and taking forward process improvements Involvement with payroll and benefits processes, including Flex, our flexible benefits programme You will be enthusiastic, approachable and professional with experience in a similar role. Self-confident and personable, you will be able to build effective relationships with a variety of individuals in multi-site locations. A strong eye for detail is necessary, as well as the ability to tackle a wide range of tasks, from routine administration to contribution to strategic discussions. Regular travel will be required. A CIPD qualification is desirable. Salary: up to £45,000pa, depending on experience, plus benefits Hours of Work: full-time The closing date is 30 April 2024. About the Company SQW Group was formed through a merger in 2006 between SQW Ltd and Oxford Innovation and now comprises four divisions. We provide flexible office space for start-up and growing technology companies and research and advisory services in the UK and internationally, in public policy and economic development. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK. Our clients are start-ups, high growth SMEs, investors and also public sector organisations that contract with us to deliver innovation centres and programmes to business.
Apr 18, 2024
Full time
Group HR Business Partner - maternity cover for approx. 10 months Central Oxford - hybrid working in place. Contract starts May/June 2024 We have an exciting maternity-cover vacancy for a Group HR Business Partner to join our central HR team of three. This is a great opportunity to work in a stimulating environment with a friendly and supportive team, to provide an efficient and professional HR service to the Group in a fast moving environment. The role is a varied, generalist multi-site role providing responsive and pragmatic advice to Oxford Innovation Space, our innovation centres divisions. The client group is diverse and has staff working in administrative, facilities management, marketing, finance and business coaching roles. Group HR supports 325 staff in total and this role has a client group of about 145. You will be able to work with a great deal of autonomy with advice and support freely available. We offer hybrid working (about 3 days per week at home) with regular travel to our innovation centres. The main responsibilities include: Managing the full recruitment and selection process, including telephone and in-person interviewing Managing induction and appraisal processes, providing advice and guidance to the business as required. Supporting managers with people management, providing guidance and coaching on best practice Providing professional advice to the business on a range of issues, both informal and formal, including managing redundancy and restructuring processes if required Identifying and taking forward process improvements Involvement with payroll and benefits processes, including Flex, our flexible benefits programme You will be enthusiastic, approachable and professional with experience in a similar role. Self-confident and personable, you will be able to build effective relationships with a variety of individuals in multi-site locations. A strong eye for detail is necessary, as well as the ability to tackle a wide range of tasks, from routine administration to contribution to strategic discussions. Regular travel will be required. A CIPD qualification is desirable. Salary: up to £45,000pa, depending on experience, plus benefits Hours of Work: full-time The closing date is 30 April 2024. About the Company SQW Group was formed through a merger in 2006 between SQW Ltd and Oxford Innovation and now comprises four divisions. We provide flexible office space for start-up and growing technology companies and research and advisory services in the UK and internationally, in public policy and economic development. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK. Our clients are start-ups, high growth SMEs, investors and also public sector organisations that contract with us to deliver innovation centres and programmes to business.
Job Description OTE - £25,000 - £30,000 - Uncapped Commission - Career ProgressionAt Peter Alan , part of the Connells Group, we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Barry . The Trainee Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Peter Alan are a part of Connells Group and as one of the largest estate agents in Wales we have worked hard to continue our ethos of the company as set in 1965. We celebrated our 50th year in 2015 and we are proud to be a company that still provides service with a personal touch. We believe that to keep providing exceptional service we have to evolve, our 50 years in business, 29 branches and the thousands of properties we sell each year is testament to that. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04506
Apr 18, 2024
Full time
Job Description OTE - £25,000 - £30,000 - Uncapped Commission - Career ProgressionAt Peter Alan , part of the Connells Group, we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Barry . The Trainee Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Peter Alan are a part of Connells Group and as one of the largest estate agents in Wales we have worked hard to continue our ethos of the company as set in 1965. We celebrated our 50th year in 2015 and we are proud to be a company that still provides service with a personal touch. We believe that to keep providing exceptional service we have to evolve, our 50 years in business, 29 branches and the thousands of properties we sell each year is testament to that. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04506
Where: Cardiff Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives Hourly Rate: £12.05 Shift: 12hrs Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Broadband Team in Cardiff. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided that you are naturally helpful, calm and can build relationships - we can train you the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you A great starting salary of £ 23,504 rising to £ 24,064 after 9 months of being here, plus incentives and bonuses Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 18, 2024
Full time
Where: Cardiff Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives Hourly Rate: £12.05 Shift: 12hrs Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Broadband Team in Cardiff. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided that you are naturally helpful, calm and can build relationships - we can train you the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you A great starting salary of £ 23,504 rising to £ 24,064 after 9 months of being here, plus incentives and bonuses Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Are you looking for a rewarding career in the private medical industry? Do you have excellent customer service skills and a passion for helping people? If so, you might be the perfect fit for our Medical Claims Assessor role! As a Medical Claims Assessor, you will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and the member, and ensuring that the member receives appropriate medical information and access to required medical services. This is a role where good Customer Service skills are key, and you are not required to have any medical qualifications. We are looking for candidates who are able to attend a recruitment day on Wednesday the 1st of May and are able to start with us on the 7th of May. If you are not able to, we would love to hear from you on another occasion. YOU WILL BE INVOLVED IN: Taking calls from clients, providers and specified members in relation to initial and/or ongoing claims Obtaining medical evidence from providers to substantiate claims decision/treatment Dealing with queries in relation to clinical treatment or pre-authorisation requests Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Negotiating provider fees within the Healix Reasonable and Customary fees, as part of cost containment for clients Ensuring all documents are correctly and accurately allocated on Case Management System Assisting the Case Managers with high cost claims where required PERSON SPECIFICATION We are looking for an individual with the following areas of expertise: A good understanding and previous experience of the private medical insurance industry and claims processing, would be an advantage. Proactive in keeping up to date on all our clients' requirements and able to locate and interpret all relevant policy documentation. High standard of customer service and ability to demonstrate customer led thinking. Decision making skills and ability to use own initiative. A diplomatic open style and approach, with excellent verbal and written communication. A high degree of accuracy and attention to detail and work well under pressure. The ability to work well both independently and as part of a team. Good problem solving and analytical skills. Good commercial awareness with the ability to make decisions with the "bigger picture" in mind. Ability to make effective contact with clinicians, accurate assessment of information obtained and acting appropriately upon the outcome. An overall external awareness of new technology or development within the industry to pre-empt and be prepared for possible related queries. About The Role About Healix Healix is a leading provider of global medical assistance and healthcare solutions. We have a large and varied client base which includes multinational corporations, travel insurance companies, charities, airlines, government and military departments. What we offer We offer welcoming, friendly and supportive working environment. At Healix, we truly believe that 'our people' are at the heart of our success; employees are treated with dignity and respect and are always encouraged to reach their full potential. We welcome applications from individuals of all backgrounds and characteristics. If you require any support in accessing this opportunity, please do get in touch 'I enjoy working at Healix as we are small enough for everyone to know each other and big enough to meet my career aspirations; There are plenty of opportunities for development' Luke, joined in 2018 Required Criteria Do you have Customer Service Experience? Do you have a good command of the English language? Desired Criteria Do you have medical claims handling experience? Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Hybrid Working Salary £26,000.00 - £28,000.00 per year
Apr 18, 2024
Full time
Are you looking for a rewarding career in the private medical industry? Do you have excellent customer service skills and a passion for helping people? If so, you might be the perfect fit for our Medical Claims Assessor role! As a Medical Claims Assessor, you will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and the member, and ensuring that the member receives appropriate medical information and access to required medical services. This is a role where good Customer Service skills are key, and you are not required to have any medical qualifications. We are looking for candidates who are able to attend a recruitment day on Wednesday the 1st of May and are able to start with us on the 7th of May. If you are not able to, we would love to hear from you on another occasion. YOU WILL BE INVOLVED IN: Taking calls from clients, providers and specified members in relation to initial and/or ongoing claims Obtaining medical evidence from providers to substantiate claims decision/treatment Dealing with queries in relation to clinical treatment or pre-authorisation requests Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Negotiating provider fees within the Healix Reasonable and Customary fees, as part of cost containment for clients Ensuring all documents are correctly and accurately allocated on Case Management System Assisting the Case Managers with high cost claims where required PERSON SPECIFICATION We are looking for an individual with the following areas of expertise: A good understanding and previous experience of the private medical insurance industry and claims processing, would be an advantage. Proactive in keeping up to date on all our clients' requirements and able to locate and interpret all relevant policy documentation. High standard of customer service and ability to demonstrate customer led thinking. Decision making skills and ability to use own initiative. A diplomatic open style and approach, with excellent verbal and written communication. A high degree of accuracy and attention to detail and work well under pressure. The ability to work well both independently and as part of a team. Good problem solving and analytical skills. Good commercial awareness with the ability to make decisions with the "bigger picture" in mind. Ability to make effective contact with clinicians, accurate assessment of information obtained and acting appropriately upon the outcome. An overall external awareness of new technology or development within the industry to pre-empt and be prepared for possible related queries. About The Role About Healix Healix is a leading provider of global medical assistance and healthcare solutions. We have a large and varied client base which includes multinational corporations, travel insurance companies, charities, airlines, government and military departments. What we offer We offer welcoming, friendly and supportive working environment. At Healix, we truly believe that 'our people' are at the heart of our success; employees are treated with dignity and respect and are always encouraged to reach their full potential. We welcome applications from individuals of all backgrounds and characteristics. If you require any support in accessing this opportunity, please do get in touch 'I enjoy working at Healix as we are small enough for everyone to know each other and big enough to meet my career aspirations; There are plenty of opportunities for development' Luke, joined in 2018 Required Criteria Do you have Customer Service Experience? Do you have a good command of the English language? Desired Criteria Do you have medical claims handling experience? Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Hybrid Working Salary £26,000.00 - £28,000.00 per year
Hey you! Want to work for one of the fastest growing SaaS companies in the world? We're building the next generation of learning software that companies like AWS, Netflix, Opentable and L'Oreal rely on to deliver training We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners. Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. So what are you waiting for? Apply today! Join 800+ global Docebians and change the way people learn. Are you ready to be a part of the learning revolution? About This Opportunity: We are actively seeking a VP of Information Security who embodies a mix of humility and entrepreneurial spirit. This role demands a professional who can effortlessly juggle project management, people leadership, and hands-on mentorship, all grounded in a robust understanding of cyber and information security. As a direct report to the CIO, you will play a critical role in guiding our organization through the nuances of information security governance & compliance, corporate IT security, product security, and cloud infrastructure security. This role is an exceptional opportunity for someone eager to make a meaningful impact in a dynamic and innovative environment. Reports to: Chief Information Officer Location: Toronto (CA) or London (UK) - Hybrid Responsibilities: Develop and implement a forward-thinking cybersecurity strategy, acting as a strategic advisor to senior leaders and identifying opportunities for innovation and growth. Cultivate and articulate a progressive vision for the company's future security landscape. Instill a culture of security throughout the organization via public speaking, training programs, and stringent accountability measures. Oversee and refine our security posture and roadmap, ensuring alignment with Docebo's business objectives and industry best practices. Collaborate with key stakeholders such as our CPO, CTO, and other executives to ensure the integrity of our products and systems. Champion adherence to and compliance with recognized industry security standards, conducting internal audits and coordinating with external auditors as necessary. Inspire and guide a high-performance cybersecurity team, setting clear objectives, and milestones, and maintaining accountability. Expand your expertise in our products, technologies, and systems to drive informed decisions. Manage security-related contractual and legal matters; author and maintain comprehensive internal and external policy and process documentation. Implement and track security metrics to ensure effectiveness and enable continuous optimization. Promote a culture of distributed security responsibility, improving training and awareness across the organization. Provide hands-on mentorship and support to your team, fostering a collaborative and inclusive environment. Prioritize and plan cybersecurity projects effectively, setting clear success criteria and detailed implementation plans. Engage in pragmatic collaboration with tech and product leaders, justifying cybersecurity initiatives with clear value, cost, and risk assessments. Represent Docebo in professional forums, including negotiations and interactions with industry peers, regulators, auditors, and other external stakeholders. Requirements: At least 8 years of relevant experience in technology and/or cybersecurity, including a minimum of 3 years in a senior leadership role. Recent experience in SaaS or Product Software Companies. Proven experience in scaling security practices in a rapidly growing organization. Hands-on experience with in-house software development teams, particularly in securing web and mobile applications, and in cloud environments. Broad expertise in both corporate IT security and product cybersecurity. Demonstrated ability to lead change and ensure the delivery of projects with a high standard of quality and timeliness. Deep knowledge of infrastructure security, with a strong focus on cloud-based security practices and technologies. AWS cloud expertise is preferred. Proven track record of growing and developing a team in tandem with fast-paced company growth. A business-first, solution-oriented mindset in security, extending beyond traditional risk and gap analysis. The capability to operate both in detail-oriented tasks and in developing overarching security strategies and frameworks. Strong regulatory knowledge, including familiarity with Privacy Laws, SOC2, ISO27001, and an understanding of the changing dynamics in AI. FedRamp experience is advantageous. Benefits & Perks -Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you -Employee Share Purchase Plan -Career progression/internal mobility opportunities -Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors) -WeWork partnership and "Work from Anywhere" program Hybrid Office Model We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are "hybrid." We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee's needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview. About Docebo Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs ( TSX: DCBO & NASDAQ: DCBO ), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process. Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today! Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations (at) The e-mail should include a description of the requested accommodation and the position you're applying for or interested in.
Apr 18, 2024
Full time
Hey you! Want to work for one of the fastest growing SaaS companies in the world? We're building the next generation of learning software that companies like AWS, Netflix, Opentable and L'Oreal rely on to deliver training We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners. Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. So what are you waiting for? Apply today! Join 800+ global Docebians and change the way people learn. Are you ready to be a part of the learning revolution? About This Opportunity: We are actively seeking a VP of Information Security who embodies a mix of humility and entrepreneurial spirit. This role demands a professional who can effortlessly juggle project management, people leadership, and hands-on mentorship, all grounded in a robust understanding of cyber and information security. As a direct report to the CIO, you will play a critical role in guiding our organization through the nuances of information security governance & compliance, corporate IT security, product security, and cloud infrastructure security. This role is an exceptional opportunity for someone eager to make a meaningful impact in a dynamic and innovative environment. Reports to: Chief Information Officer Location: Toronto (CA) or London (UK) - Hybrid Responsibilities: Develop and implement a forward-thinking cybersecurity strategy, acting as a strategic advisor to senior leaders and identifying opportunities for innovation and growth. Cultivate and articulate a progressive vision for the company's future security landscape. Instill a culture of security throughout the organization via public speaking, training programs, and stringent accountability measures. Oversee and refine our security posture and roadmap, ensuring alignment with Docebo's business objectives and industry best practices. Collaborate with key stakeholders such as our CPO, CTO, and other executives to ensure the integrity of our products and systems. Champion adherence to and compliance with recognized industry security standards, conducting internal audits and coordinating with external auditors as necessary. Inspire and guide a high-performance cybersecurity team, setting clear objectives, and milestones, and maintaining accountability. Expand your expertise in our products, technologies, and systems to drive informed decisions. Manage security-related contractual and legal matters; author and maintain comprehensive internal and external policy and process documentation. Implement and track security metrics to ensure effectiveness and enable continuous optimization. Promote a culture of distributed security responsibility, improving training and awareness across the organization. Provide hands-on mentorship and support to your team, fostering a collaborative and inclusive environment. Prioritize and plan cybersecurity projects effectively, setting clear success criteria and detailed implementation plans. Engage in pragmatic collaboration with tech and product leaders, justifying cybersecurity initiatives with clear value, cost, and risk assessments. Represent Docebo in professional forums, including negotiations and interactions with industry peers, regulators, auditors, and other external stakeholders. Requirements: At least 8 years of relevant experience in technology and/or cybersecurity, including a minimum of 3 years in a senior leadership role. Recent experience in SaaS or Product Software Companies. Proven experience in scaling security practices in a rapidly growing organization. Hands-on experience with in-house software development teams, particularly in securing web and mobile applications, and in cloud environments. Broad expertise in both corporate IT security and product cybersecurity. Demonstrated ability to lead change and ensure the delivery of projects with a high standard of quality and timeliness. Deep knowledge of infrastructure security, with a strong focus on cloud-based security practices and technologies. AWS cloud expertise is preferred. Proven track record of growing and developing a team in tandem with fast-paced company growth. A business-first, solution-oriented mindset in security, extending beyond traditional risk and gap analysis. The capability to operate both in detail-oriented tasks and in developing overarching security strategies and frameworks. Strong regulatory knowledge, including familiarity with Privacy Laws, SOC2, ISO27001, and an understanding of the changing dynamics in AI. FedRamp experience is advantageous. Benefits & Perks -Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you -Employee Share Purchase Plan -Career progression/internal mobility opportunities -Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors) -WeWork partnership and "Work from Anywhere" program Hybrid Office Model We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are "hybrid." We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee's needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview. About Docebo Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs ( TSX: DCBO & NASDAQ: DCBO ), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process. Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today! Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations (at) The e-mail should include a description of the requested accommodation and the position you're applying for or interested in.