Your new company Our exclusive client is a not-for-profit organisation dedicated to promoting sustainability and reducing the effects of climate change in Scotland. This nationally important organisation is looking for an experienced Personal Assistant to support the CEO on a fixed-term basis for 12 months. Your new role You'll play a pivotal role in ensuring the smooth functioning of our CEO's office. Your responsibilities will span from managing the CEO's calendar and email to coordinating meetings, travel arrangements, and critical priorities. If you thrive in a fast-paced environment, excel at multitasking, and have a keen eye for detail, this role is tailor-made for you. Key Responsibilities: Diary and Email Management: Actively manage the CEO's diary and email, ensuring timely responses and efficient communication. Workload Execution: Take action on emails and provide support to the CEO in executing tasks. Forward Planning: Proactively plan the CEO's time, allocating adequate slots for project deliveries and priority reviews. Meeting Coordination: Scheduling meetings, calls, and teleconferences, making relevant information accessible electronically. Adaptability: Handle conflicting schedules and rapid changes with ease. Travel Itineraries: Prepare travel itineraries, book accommodations, and arrange necessary travel. Delegation: Delegate administrative tasks to the administration team as needed. Board Meeting Support: Stay informed about Board and subcommittee meetings, take accurate minutes, and circulate them promptly. Effective Communication: Collaborate with the Operations, Governance & Compliance Manager to build relevant information packs. Agenda Setting: Set meetings with officers to agree on the agenda with the Board Chair. Record Keeping: Maintain accurate records of actions and progress. What you'll need to succeed Proven experience in Executive Support roles at C-suite level. Excellent organisational and communication skills. The ability to adapt to changing priorities and manage conflicting schedules. Proficiency in email management, travel coordination, and meeting logistics. Attention to detail and a proactive mindset. Experience within the public sector and governmental policy would be beneficial for this role. What you'll get in return Working for a nationally important organisation. Hybrid working arrangements are dependent on business needs. Private healthcare. 10% employer pension contribution. Employee Assistance Programme. A Rewards Platform. 30 days annual leave & 8 bank holidays. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 19, 2024
Contractor
Your new company Our exclusive client is a not-for-profit organisation dedicated to promoting sustainability and reducing the effects of climate change in Scotland. This nationally important organisation is looking for an experienced Personal Assistant to support the CEO on a fixed-term basis for 12 months. Your new role You'll play a pivotal role in ensuring the smooth functioning of our CEO's office. Your responsibilities will span from managing the CEO's calendar and email to coordinating meetings, travel arrangements, and critical priorities. If you thrive in a fast-paced environment, excel at multitasking, and have a keen eye for detail, this role is tailor-made for you. Key Responsibilities: Diary and Email Management: Actively manage the CEO's diary and email, ensuring timely responses and efficient communication. Workload Execution: Take action on emails and provide support to the CEO in executing tasks. Forward Planning: Proactively plan the CEO's time, allocating adequate slots for project deliveries and priority reviews. Meeting Coordination: Scheduling meetings, calls, and teleconferences, making relevant information accessible electronically. Adaptability: Handle conflicting schedules and rapid changes with ease. Travel Itineraries: Prepare travel itineraries, book accommodations, and arrange necessary travel. Delegation: Delegate administrative tasks to the administration team as needed. Board Meeting Support: Stay informed about Board and subcommittee meetings, take accurate minutes, and circulate them promptly. Effective Communication: Collaborate with the Operations, Governance & Compliance Manager to build relevant information packs. Agenda Setting: Set meetings with officers to agree on the agenda with the Board Chair. Record Keeping: Maintain accurate records of actions and progress. What you'll need to succeed Proven experience in Executive Support roles at C-suite level. Excellent organisational and communication skills. The ability to adapt to changing priorities and manage conflicting schedules. Proficiency in email management, travel coordination, and meeting logistics. Attention to detail and a proactive mindset. Experience within the public sector and governmental policy would be beneficial for this role. What you'll get in return Working for a nationally important organisation. Hybrid working arrangements are dependent on business needs. Private healthcare. 10% employer pension contribution. Employee Assistance Programme. A Rewards Platform. 30 days annual leave & 8 bank holidays. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Summary Here at the National Trust our plans for Nature Recovery, Carbon Capture and Sustainable Land Management are ambitious. We're pushing to make habitats for nature bigger, better, and more joined up and are aiming to be carbon net zero by 2030; driving positive change for wildlife and the benefits it brings people at pace. If you have experience in delivering great project outcomes, we have an amazing opportunity for you to join our team as the Project Officer for our Land & Nature work in the Central Lake District. Hours: Full time we are flexible as to when you work these hours, please talk to us about the hours you are able to do Salary: £30,966pa Contract: Fixed term for 2 years Location: Your contractual location will be our Grasmere office and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You'll be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. Face to face interviews: 9th May formal interview and an opportunity to meet some of the team Please include a covering letter (no more than one page of A4) with your application outlining what key experience and practical skills make you the ideal candidate to take our aspirations forward. We are developing our Project Officers team in the Lake District and currently have another position available, please see IRC150452. If you would like to be considered for both roles, please do apply for both. We would welcome applications from both internal and external candidates. If you would like further information regarding the role or for an informal chat please contact: .uk What it's like to work here You'll be part of our Countryside Team: working together to deliver our ambitions for Land & Nature. Based in the spectacular Lake District, Central & East Lakes incorporates several key areas amounting to over 9,000ha which includes Ullswater, Grasmere, Ambleside, Langdale, Troutbeck and Windermere. The valleys, lakes and fells which make up the Property form some of the most life enhancing landscapes anywhere. What you'll be doing As a key member of our team, you'll support our ambitions for the area through helping to deliver our ambitious plans for our land. You'll be working alongside our Countryside Manager, with our countryside teams and internal professional experts, sharing a clear focus and commitment to delivering nature conservation and climate action. You'll provide advice, guidance, and support to properties, teams, and tenants to ensure our ambitious plans are moving forward, well organised and scheduled. You'll work beyond our boundaries, collaborating with neighbouring landowners and stakeholders to support our delivery of landscape-scale nature projects, new Environmental Land Management schemes and a great monitoring programme. Please see the attached additional informational and role profile. Who we're looking for We'd love to hear from you if you: have knowledge of working within an upland environment, alongside an understanding of landscape significance and a commitment to the restoration of healthy, vibrant, and diverse habitats within an authentic upland farming system understand Environmental Land Management schemes are proactive and organised, with experience of managing projects and a talent for multi-tasking and getting things done, strongly focused on detail, quality, cost, and time have strong ability to lead through others, through challenge and support have a good understanding of wider conservation assets and priorities are a skilled communicator, who can build strong relationships, both internally and externally are a flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Apr 19, 2024
Full time
Summary Here at the National Trust our plans for Nature Recovery, Carbon Capture and Sustainable Land Management are ambitious. We're pushing to make habitats for nature bigger, better, and more joined up and are aiming to be carbon net zero by 2030; driving positive change for wildlife and the benefits it brings people at pace. If you have experience in delivering great project outcomes, we have an amazing opportunity for you to join our team as the Project Officer for our Land & Nature work in the Central Lake District. Hours: Full time we are flexible as to when you work these hours, please talk to us about the hours you are able to do Salary: £30,966pa Contract: Fixed term for 2 years Location: Your contractual location will be our Grasmere office and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You'll be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. Face to face interviews: 9th May formal interview and an opportunity to meet some of the team Please include a covering letter (no more than one page of A4) with your application outlining what key experience and practical skills make you the ideal candidate to take our aspirations forward. We are developing our Project Officers team in the Lake District and currently have another position available, please see IRC150452. If you would like to be considered for both roles, please do apply for both. We would welcome applications from both internal and external candidates. If you would like further information regarding the role or for an informal chat please contact: .uk What it's like to work here You'll be part of our Countryside Team: working together to deliver our ambitions for Land & Nature. Based in the spectacular Lake District, Central & East Lakes incorporates several key areas amounting to over 9,000ha which includes Ullswater, Grasmere, Ambleside, Langdale, Troutbeck and Windermere. The valleys, lakes and fells which make up the Property form some of the most life enhancing landscapes anywhere. What you'll be doing As a key member of our team, you'll support our ambitions for the area through helping to deliver our ambitious plans for our land. You'll be working alongside our Countryside Manager, with our countryside teams and internal professional experts, sharing a clear focus and commitment to delivering nature conservation and climate action. You'll provide advice, guidance, and support to properties, teams, and tenants to ensure our ambitious plans are moving forward, well organised and scheduled. You'll work beyond our boundaries, collaborating with neighbouring landowners and stakeholders to support our delivery of landscape-scale nature projects, new Environmental Land Management schemes and a great monitoring programme. Please see the attached additional informational and role profile. Who we're looking for We'd love to hear from you if you: have knowledge of working within an upland environment, alongside an understanding of landscape significance and a commitment to the restoration of healthy, vibrant, and diverse habitats within an authentic upland farming system understand Environmental Land Management schemes are proactive and organised, with experience of managing projects and a talent for multi-tasking and getting things done, strongly focused on detail, quality, cost, and time have strong ability to lead through others, through challenge and support have a good understanding of wider conservation assets and priorities are a skilled communicator, who can build strong relationships, both internally and externally are a flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
CYBER SECURITY ADVISORY LEAD 6 MONTH CONTRACT WITH HIGH LIKELIHOOD OF EXTENSION REMOTE WITH OCCASIONAL TRAVEL TO LONDON ONCE OR TWICE A MONTH INSIDE IR35 £600-£700 PER DAY ASAP START Cyber Security Advisory Lead is responsible for providing IT Security guidance and assurance to the business for all IT related projects. They bridge the gap between the business area CIOs and IT Security, performing security control assessments, risk assessments, drafting exceptions, inputting into supplier selection and supporting project stage approval. The role requires someone who has experience of conducting cyber assurance and a wealth of experience on various security projects within IT working within a fast-moving, agile group. Principal accountabilities Follow Cyber Security Advisory processes; working with project teams to conduct and document risk and control assessments, utilising industry standard frameworks Socialise risks or gaps identified in the security assessments to project teams and relevant business areas, define remediation plans and track progress of remediation Work with project delivery teams and Cyber Threat and Vulnerability teams to deploy software composition tools and develop vulnerability remediation plans and timeframes Support the Penetration Testing Manager to source and scope penetration test or IT Heath Checks, review results and create risk treatment plans based on findings Apply knowledge of Security best practice whilst reviewing project documentation to match business requirements, employ a consistent engagement approach for all projects/programmes Be an enabler for the business objectives, rather than an obstruction, build lasting relationships with the Project and Programme Act as a Subject Matter Expert delivering security services within the project lifecycle and procurements Work collaboratively with project teams, across portfolios to understand the business objectives and ensure that security principals & secure architectural patterns are built in by design Provide standard and bespoke security design advice to projects across infrastructure, operating systems and applications Review existing and proposed architectures, identify security design gaps, work with developers and provide guidance on secure coding and industry best practice (OWASP) ONE OR MORE OF THE FOLLOWING CERTIFICATES IS PREFERRED Degree in computer science, information systems, cyber security, or related field. Certified Information Security Manager (CISM) Certified Information Systems Security Professional (CISSP) Certified Cloud Security Professional (CCSP) / other Cloud Security certification SKILLS Prior experience in information security is essential Prior work experience in delivery, managing and quality assuring information security solutions Experience in managing complex stakeholder relationships Excellent self-motivation, communication and influencing skills. Proven experience in working in a team of professional staff immersed in a large complex organisation Interpersonal and influencing skills, together with a personal credibility, which gains the trust and respect of the wider security community, as well as with people within the Post Office The ability to assimilate a wide range of information, make practical judgments and take appropriate decisions based on that data Ability to share knowledge with colleagues to the overall benefit of the department Ability to cope with pressure, maintaining performance when under stress, and managing time effectively through the application of organisation and planning skills SOFT SKILLS Demonstrates Post Office values and champions customer-centric thinking Lead high-performance teams, proven ability to coach and mentor High level of initiative, dependability and ability to work with little supervision while being resilient to change Growth mind-set that drives learning, motivation, and achievement Experience with senior stakeholder engagement and relationship building Excellent communication skills, with the ability to effectively simplify complex ideas for colleagues and business stakeholders at all levels ranging from board members to technical specialists Experience with delivering real solutions, demonstrating leadership, and influencing across shaping, design and supporting activities Ability to pragmatically balance the need for high levels of security with the demands of delivery at pace Excellent collaborator within internal business units, delivery teams and across project teams / external partners/vendors TECHNICAL SKILLS 5+ years of experience in cyber security, with at least 2 years in large enterprises Experience in using industry recognised security standards, frameworks and regulatory requirements such as NIST CSF / RMF / 800-53, IRAM2, CSA CSM / STAR, PCI DSS, NCSC CAF, ISO. Proven track record of managing cybersecurity risks and designing risk mitigation strategies.
Apr 19, 2024
Contractor
CYBER SECURITY ADVISORY LEAD 6 MONTH CONTRACT WITH HIGH LIKELIHOOD OF EXTENSION REMOTE WITH OCCASIONAL TRAVEL TO LONDON ONCE OR TWICE A MONTH INSIDE IR35 £600-£700 PER DAY ASAP START Cyber Security Advisory Lead is responsible for providing IT Security guidance and assurance to the business for all IT related projects. They bridge the gap between the business area CIOs and IT Security, performing security control assessments, risk assessments, drafting exceptions, inputting into supplier selection and supporting project stage approval. The role requires someone who has experience of conducting cyber assurance and a wealth of experience on various security projects within IT working within a fast-moving, agile group. Principal accountabilities Follow Cyber Security Advisory processes; working with project teams to conduct and document risk and control assessments, utilising industry standard frameworks Socialise risks or gaps identified in the security assessments to project teams and relevant business areas, define remediation plans and track progress of remediation Work with project delivery teams and Cyber Threat and Vulnerability teams to deploy software composition tools and develop vulnerability remediation plans and timeframes Support the Penetration Testing Manager to source and scope penetration test or IT Heath Checks, review results and create risk treatment plans based on findings Apply knowledge of Security best practice whilst reviewing project documentation to match business requirements, employ a consistent engagement approach for all projects/programmes Be an enabler for the business objectives, rather than an obstruction, build lasting relationships with the Project and Programme Act as a Subject Matter Expert delivering security services within the project lifecycle and procurements Work collaboratively with project teams, across portfolios to understand the business objectives and ensure that security principals & secure architectural patterns are built in by design Provide standard and bespoke security design advice to projects across infrastructure, operating systems and applications Review existing and proposed architectures, identify security design gaps, work with developers and provide guidance on secure coding and industry best practice (OWASP) ONE OR MORE OF THE FOLLOWING CERTIFICATES IS PREFERRED Degree in computer science, information systems, cyber security, or related field. Certified Information Security Manager (CISM) Certified Information Systems Security Professional (CISSP) Certified Cloud Security Professional (CCSP) / other Cloud Security certification SKILLS Prior experience in information security is essential Prior work experience in delivery, managing and quality assuring information security solutions Experience in managing complex stakeholder relationships Excellent self-motivation, communication and influencing skills. Proven experience in working in a team of professional staff immersed in a large complex organisation Interpersonal and influencing skills, together with a personal credibility, which gains the trust and respect of the wider security community, as well as with people within the Post Office The ability to assimilate a wide range of information, make practical judgments and take appropriate decisions based on that data Ability to share knowledge with colleagues to the overall benefit of the department Ability to cope with pressure, maintaining performance when under stress, and managing time effectively through the application of organisation and planning skills SOFT SKILLS Demonstrates Post Office values and champions customer-centric thinking Lead high-performance teams, proven ability to coach and mentor High level of initiative, dependability and ability to work with little supervision while being resilient to change Growth mind-set that drives learning, motivation, and achievement Experience with senior stakeholder engagement and relationship building Excellent communication skills, with the ability to effectively simplify complex ideas for colleagues and business stakeholders at all levels ranging from board members to technical specialists Experience with delivering real solutions, demonstrating leadership, and influencing across shaping, design and supporting activities Ability to pragmatically balance the need for high levels of security with the demands of delivery at pace Excellent collaborator within internal business units, delivery teams and across project teams / external partners/vendors TECHNICAL SKILLS 5+ years of experience in cyber security, with at least 2 years in large enterprises Experience in using industry recognised security standards, frameworks and regulatory requirements such as NIST CSF / RMF / 800-53, IRAM2, CSA CSM / STAR, PCI DSS, NCSC CAF, ISO. Proven track record of managing cybersecurity risks and designing risk mitigation strategies.
We are seeking an experienced Senior Project Manager to play an instrumental part in the delivery of a mission critical programme. It is an exciting time to join AWE - following the Parliamentary announcement in 2020 by the Secretary of State for Defence, the Replacement Warhead Programme was initiated at AWE in 2022. As part of this, we have a responsibility for ensuring the provision of certified, maintained, and configured packaging and containers for nuclear materials. As part of a multi-disciplinary team, your focus will be on delivering the packaging capabilities needed for AWE to achieve its objectives. You will have the opportunity to shape and steer what is a once in a generation endeavour for AWE and the UK. Location: We are located in Berkshire - between Reading, Basingstoke, and Newbury. Salary: From 58,630 - 78,000 depending on experience and suitability. AWE has been voted one of the best 25 big companies to work for in the UK . As part of our People Promise, we have a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including bank holidays, plus every other Friday off!). Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, and access to mentors & training. Employee assistance programme and occupational health services. Market leading contributory pension scheme. AWE life assurance. Discounts & salary sacrifice scheme - access to savings on a wide range of everyday spending. Relocation package available (terms & conditions apply). Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Knowledge of the Defence and Nuclear sector would be beneficial, especially with demonstrable experience in project delivery, manufacturing, and engineering. An academic qualification at degree level or higher in a STEM subject would be advantageous but is not essential. Confident in managing a complex array of internal/external interfaces and stakeholders. Experience to manage multiple and/or complex, high value, cross-functional portfolios, programmes, and projects. Experience to manage projects through a lifecycle and the associated governance, including stage gate approvals. Clear leadership and direction to drive team performance, competence, and talent. Ability to be a proactive role model who shares expertise through coaching, mentoring, and developing others in all aspects of project management such as leadership, methodology, tools, and people skills. Skills to create and update all project documentation, including project management plans and supporting risks, assumptions, actions, issues & dependencies. Experienced application of project management tools and techniques for budgeting, change management and project goal setting. Ability to effectively prioritise workload, resources, and deadlines within high pressure complex environments. A proven record to drive project deliverables forward through the establishment and leadership of a high performing and successful integrated project organisation. Robust stakeholder management skills and natural ability to build and maintain customer relationships. Demonstrable application of methods to track project deliverables including implementing key performance indicators and producing project progress reports. Ability to lead and initiate risk techniques to manage complex project risks and interdependencies with efficient mitigation and contingency plans. Ability to solve problems, with proven delivery of results through creative solutions and collaborating with cross-functional teams. Desire for continuous improvement through evaluation of both successes and failures. Positive attitude and willingness to be hands-on in a fast-paced, growing company. Dynamic and supportive approach to team management, encouraging and empowering team members to quickly adapt and respond to change and to adopt the company's vision. Key Accountabilities: Deliver assigned projects in accordance with requirements, operational constraints, time, cost, and quality. Lead, coach and develop a team of leaders and influence others at specialism or functional level to create and deliver operational plans. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Key Responsibilities: Manage projects with focus on Governance (compliance and reporting). Management of project resources (people, money). Lead the planning of the task/project or function. Lead, support, and initiate change against the Performance Measurement Baseline (PMB). Lead, initiate and perform risk and opportunity identification and subsequent actions. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role. It can take several months for clearance to come through.
Apr 19, 2024
Full time
We are seeking an experienced Senior Project Manager to play an instrumental part in the delivery of a mission critical programme. It is an exciting time to join AWE - following the Parliamentary announcement in 2020 by the Secretary of State for Defence, the Replacement Warhead Programme was initiated at AWE in 2022. As part of this, we have a responsibility for ensuring the provision of certified, maintained, and configured packaging and containers for nuclear materials. As part of a multi-disciplinary team, your focus will be on delivering the packaging capabilities needed for AWE to achieve its objectives. You will have the opportunity to shape and steer what is a once in a generation endeavour for AWE and the UK. Location: We are located in Berkshire - between Reading, Basingstoke, and Newbury. Salary: From 58,630 - 78,000 depending on experience and suitability. AWE has been voted one of the best 25 big companies to work for in the UK . As part of our People Promise, we have a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including bank holidays, plus every other Friday off!). Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, and access to mentors & training. Employee assistance programme and occupational health services. Market leading contributory pension scheme. AWE life assurance. Discounts & salary sacrifice scheme - access to savings on a wide range of everyday spending. Relocation package available (terms & conditions apply). Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Knowledge of the Defence and Nuclear sector would be beneficial, especially with demonstrable experience in project delivery, manufacturing, and engineering. An academic qualification at degree level or higher in a STEM subject would be advantageous but is not essential. Confident in managing a complex array of internal/external interfaces and stakeholders. Experience to manage multiple and/or complex, high value, cross-functional portfolios, programmes, and projects. Experience to manage projects through a lifecycle and the associated governance, including stage gate approvals. Clear leadership and direction to drive team performance, competence, and talent. Ability to be a proactive role model who shares expertise through coaching, mentoring, and developing others in all aspects of project management such as leadership, methodology, tools, and people skills. Skills to create and update all project documentation, including project management plans and supporting risks, assumptions, actions, issues & dependencies. Experienced application of project management tools and techniques for budgeting, change management and project goal setting. Ability to effectively prioritise workload, resources, and deadlines within high pressure complex environments. A proven record to drive project deliverables forward through the establishment and leadership of a high performing and successful integrated project organisation. Robust stakeholder management skills and natural ability to build and maintain customer relationships. Demonstrable application of methods to track project deliverables including implementing key performance indicators and producing project progress reports. Ability to lead and initiate risk techniques to manage complex project risks and interdependencies with efficient mitigation and contingency plans. Ability to solve problems, with proven delivery of results through creative solutions and collaborating with cross-functional teams. Desire for continuous improvement through evaluation of both successes and failures. Positive attitude and willingness to be hands-on in a fast-paced, growing company. Dynamic and supportive approach to team management, encouraging and empowering team members to quickly adapt and respond to change and to adopt the company's vision. Key Accountabilities: Deliver assigned projects in accordance with requirements, operational constraints, time, cost, and quality. Lead, coach and develop a team of leaders and influence others at specialism or functional level to create and deliver operational plans. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Key Responsibilities: Manage projects with focus on Governance (compliance and reporting). Management of project resources (people, money). Lead the planning of the task/project or function. Lead, support, and initiate change against the Performance Measurement Baseline (PMB). Lead, initiate and perform risk and opportunity identification and subsequent actions. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role. It can take several months for clearance to come through.
Talent Acquisition Lead - Retail page is loaded Talent Acquisition Lead - Retail Apply locations London time type Full time posted on Posted 7 Days Ago job requisition id R From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role overview Here at Howden, we are transforming the way we deliver recruiting services to our business. In this newly created Talent Acquisition Lead role, you can truly make a difference to our organisation. As part of the global recruitment team, you will provide highly visible and effective end to end recruitment solutions to find the best talent for our UK&I Retail business. Working with the locally embedded Talent Acquisition teams across Retail, you will ensure we're attracting and retaining the highest caliber of diverse talent to build the strategic capability we require as a business in the future, while embedding scalability into everything you do. This is a fantastic opportunity for someone looking to progress their career in an organisation where they can create real impact in a fast-moving and transformational business. Reporting to the HR Director for Howden UK&I Retail (and the Group Head of Talent Acquisition), this position is key to driving Retail consistent recruitment best practices and high-touch business partnering support as we look to embed and promote our enhanced recruitment model. The successful incumbent will bring with them prior experience in embedding consistent recruitment practices and hiring in a fast-paced environment. You will partner with the HR Director, the local Talent Acquisition teams, the HR Leads and other Centers of Expertise to deliver wider HR strategic initiatives and priorities. This a great opportunity for a progressive recruiter to join us on an exciting journey as we look to transform the way attract and hire the best talent across the globe. This role will also work closely with the HR Director, Group Head of Talent Acquisition and HR Leads to define the DEI strategy and framework for UKI Retail. Role Responsibilities Embed the recruitment model and plan across Howden UK&I Retail, driving direct hiring initiatives and demonstrating ROI continuously Spearhead new TA initiatives, in partnership with the Group TA COE, around emerging talent, DE&I early-careers, employer brand, onboarding, and others as they arise Collaborate with the Retail HR and TA teams to review and refine the hiring processes to build a more consistent and scalable talent acquisition model for UKI Retail Work with senior stakeholders to build the TA team brand and encourage hiring managers to engage with the in-house TA team at all levels In partnership with the HR Leads and local TA teams ensure a consistent and robust end-to-end recruitment process from initiation through to on-boarding and pre-hire across Retail. Be an employer brand ambassador for the group, delivering a first-class candidate experience at all stages of the recruitment process Work closely with the wider Retail TA & HR teams and line managers at all levels to ensure a detailed understanding of strategic hiring needs With the Retail TA 's teams, proactively build talent pipelines in line with hiring need and capability requirements Be an active contributor and influencer in the recruitment process, providing best practice advice to hiring managers, advising on appropriate selection methods, leading interviews and influencing decisions to ensure an inclusive hiring process Produce regular reports for the Retail HR Director, and local TAteams and wider business using a set of agreed upon recruitment metrics, including DEI hiring metrics. With the Retail TA teams, coach hiring managers to improve interviewing, assessment and selection competence while educating the wider business on the group's recruitment approach and challenging where appropriate Partner with the TA COE and Retail TA teams to create a preferred vendor list for hiring needs across the organization Key requirements Be an experienced senior recruiter with the ability to identify great talent - both for current and future roles Track record of implementing new hiring processes and procedures Ability to think strategically beyond the daily requirements i.e. support the HR Director and Group Head of Talent Acquisition on delivery of strategic initiatives and projects Be an enthusiastic and collaborative team player with a strong drive and ambition to create a positive work environment and to deliver results A demonstrable ability to manage various stakeholder groups and shifting priorities Outstanding communication and influencing skills Enjoy working in a fast-paced environment, being able to generate a quality pipeline of candidates under tight time constraints Be able to adapt your style, think on your feet and have a can-do mentality Ability to provide exceptional candidate experiences throughout the entire hiring process Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: • An employee-ownership model • Aligned external investors • The trust and integrity born of friendship • Expertise • Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Permanent Similar Jobs (3) HRIS Analyst locations London time type Full time posted on Posted 30+ Days Ago Workday Reporting Analyst locations London time type Full time posted on Posted 30+ Days Ago Senior Reward Analyst locations London time type Full time posted on Posted 22 Days Ago In November 1994, David Howden founded a business that was literally the smallest insurance broker in the world. It had no clients and no track record. But it did have five things: Equity ownership - the people doing the business, owned the business A minority external investor with a long-term outlook A product specialty 3 friends (and a dog) A commitment to building a business with independence enshrined in its fabric Today, the business has a global footprint of more than 14,500 employees in 50 countries spanning Europe, the Middle East and Africa, Asia Pacific and the Americas. For the FY22 our Group's organic growth was 19%, our revenue exceeds (USD) $2bn, and we handle $30bn in written premiums for clients. Howden Group is an independent, global insurance group headquartered outside North America, comprising: Want to see what kind of organisation Howden Group is? Click here to learn about what makes us who we are.
Apr 19, 2024
Full time
Talent Acquisition Lead - Retail page is loaded Talent Acquisition Lead - Retail Apply locations London time type Full time posted on Posted 7 Days Ago job requisition id R From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role overview Here at Howden, we are transforming the way we deliver recruiting services to our business. In this newly created Talent Acquisition Lead role, you can truly make a difference to our organisation. As part of the global recruitment team, you will provide highly visible and effective end to end recruitment solutions to find the best talent for our UK&I Retail business. Working with the locally embedded Talent Acquisition teams across Retail, you will ensure we're attracting and retaining the highest caliber of diverse talent to build the strategic capability we require as a business in the future, while embedding scalability into everything you do. This is a fantastic opportunity for someone looking to progress their career in an organisation where they can create real impact in a fast-moving and transformational business. Reporting to the HR Director for Howden UK&I Retail (and the Group Head of Talent Acquisition), this position is key to driving Retail consistent recruitment best practices and high-touch business partnering support as we look to embed and promote our enhanced recruitment model. The successful incumbent will bring with them prior experience in embedding consistent recruitment practices and hiring in a fast-paced environment. You will partner with the HR Director, the local Talent Acquisition teams, the HR Leads and other Centers of Expertise to deliver wider HR strategic initiatives and priorities. This a great opportunity for a progressive recruiter to join us on an exciting journey as we look to transform the way attract and hire the best talent across the globe. This role will also work closely with the HR Director, Group Head of Talent Acquisition and HR Leads to define the DEI strategy and framework for UKI Retail. Role Responsibilities Embed the recruitment model and plan across Howden UK&I Retail, driving direct hiring initiatives and demonstrating ROI continuously Spearhead new TA initiatives, in partnership with the Group TA COE, around emerging talent, DE&I early-careers, employer brand, onboarding, and others as they arise Collaborate with the Retail HR and TA teams to review and refine the hiring processes to build a more consistent and scalable talent acquisition model for UKI Retail Work with senior stakeholders to build the TA team brand and encourage hiring managers to engage with the in-house TA team at all levels In partnership with the HR Leads and local TA teams ensure a consistent and robust end-to-end recruitment process from initiation through to on-boarding and pre-hire across Retail. Be an employer brand ambassador for the group, delivering a first-class candidate experience at all stages of the recruitment process Work closely with the wider Retail TA & HR teams and line managers at all levels to ensure a detailed understanding of strategic hiring needs With the Retail TA 's teams, proactively build talent pipelines in line with hiring need and capability requirements Be an active contributor and influencer in the recruitment process, providing best practice advice to hiring managers, advising on appropriate selection methods, leading interviews and influencing decisions to ensure an inclusive hiring process Produce regular reports for the Retail HR Director, and local TAteams and wider business using a set of agreed upon recruitment metrics, including DEI hiring metrics. With the Retail TA teams, coach hiring managers to improve interviewing, assessment and selection competence while educating the wider business on the group's recruitment approach and challenging where appropriate Partner with the TA COE and Retail TA teams to create a preferred vendor list for hiring needs across the organization Key requirements Be an experienced senior recruiter with the ability to identify great talent - both for current and future roles Track record of implementing new hiring processes and procedures Ability to think strategically beyond the daily requirements i.e. support the HR Director and Group Head of Talent Acquisition on delivery of strategic initiatives and projects Be an enthusiastic and collaborative team player with a strong drive and ambition to create a positive work environment and to deliver results A demonstrable ability to manage various stakeholder groups and shifting priorities Outstanding communication and influencing skills Enjoy working in a fast-paced environment, being able to generate a quality pipeline of candidates under tight time constraints Be able to adapt your style, think on your feet and have a can-do mentality Ability to provide exceptional candidate experiences throughout the entire hiring process Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: • An employee-ownership model • Aligned external investors • The trust and integrity born of friendship • Expertise • Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Permanent Similar Jobs (3) HRIS Analyst locations London time type Full time posted on Posted 30+ Days Ago Workday Reporting Analyst locations London time type Full time posted on Posted 30+ Days Ago Senior Reward Analyst locations London time type Full time posted on Posted 22 Days Ago In November 1994, David Howden founded a business that was literally the smallest insurance broker in the world. It had no clients and no track record. But it did have five things: Equity ownership - the people doing the business, owned the business A minority external investor with a long-term outlook A product specialty 3 friends (and a dog) A commitment to building a business with independence enshrined in its fabric Today, the business has a global footprint of more than 14,500 employees in 50 countries spanning Europe, the Middle East and Africa, Asia Pacific and the Americas. For the FY22 our Group's organic growth was 19%, our revenue exceeds (USD) $2bn, and we handle $30bn in written premiums for clients. Howden Group is an independent, global insurance group headquartered outside North America, comprising: Want to see what kind of organisation Howden Group is? Click here to learn about what makes us who we are.
End Date Thursday 25 April 2024 Salary Range £37,548 - £41,720 We support flexible working - click here for more information on flexible working options Flexible Working Options Job Share, Unable to Offer Agile Options Job Description Summary We re building a trailblazing workplace experience team, and we ll completely transform how we manage our buildings. Job Description JOB TITLE: Workplace Experience Assistant Manager LOCATION(S): Edinburgh or Chester HOURS: Full time WORKING PATTERN: This role involves spending 100% of your time at one of our offices. About the opportunity We re building a trailblazing workplace experience team, and we ll completely transform how we manage our buildings. We re looking for customer centric people, that ll take ownership of LBG workplace experiences. You ll need to have passion for customer service and be a workplace role model driving LBG culture within our workplaces. It s our goal to ensure our buildings are safe, secure, have a sense of community and are places that colleagues love to work. What you ll get from us The chance to be part of an industry leading business area with a great team culture. Exposure to senior leadership across the group and opportunities to grow your network The opportunity to have a real positive impact on the lives of our people Day to day, you'll: Own the colleague experience within your site including being the first point of contact for colleagues, supporting colleagues with day-to-day queries, listening to colleague feedback, working with our Workplace Community Leader to ensuring our buildings are safe, secure, have a sense of community and places that colleagues love to work from Ensure our buildings are safe and secure through regular operational checks including fire doors, fire risk assessment and hygiene checks - working with our service provider to react quickly to things that need fixing in line with compliance and regulation. Support our communities, drive employee engagement overseeing events and communications including in-house or off-site activities, socials and celebrations for employee engagement, marketing, and talent attraction, coordinating all details from inception to execution. You'll be responsible for managing the local communities budget for the workplace, working with Workplace Community Leader to drive community events and activities aligned to cultural change and building community, feeding in to Regional lead. Support change projects to give local input and execute any local requirements. You'll empower colleagues on site to use our spaces, tech & tools in line with our design standards through onboarding tours and tech showcases, and then challenging our colleague behaviours to embed our workplace habits and bring to life our design. Oversee communications for the local workplace including leaders and colleague messaging and updating community on any incidents and repairs and interact with local colleagues and leaders through online communications, digital signage and regular forums including running our local workplace council and supporting our local leadership group, including fulfilling actions from forums to enhance the overall workplace. Oversee the office runs smoothly, is safe, and is clean and tidy - checking on meeting room set up, IT first fix triage, removing old equipment, furniture, or appliances. Proactively spotting faults. Providing event support for business units, restocking stationery and printer hubs, supporting colleagues with DSE equipment, locker management, lost property, and meeting room technology What we're looking for: You love working at Lloyds Banking Group and have a passion for your local workplace. You care about colleagues and want to make a difference to their working day and how they feel about their workplaces. You have strong stakeholder management skills and have the ability to build relationships with those around you quickly - understanding needs and putting others at ease. You can evidence effective planning and managing of projects. You have an ability to think creatively and facilitate group ideation. You can produce engaging, and clear communications intended for colleagues. And any experience of these would be really useful: You have existing experience supporting the running of our workplace. You have knowledge of Health & Safety in the workplace. You have experience running both large and small-scale events - preferably within Lloyds Banking Group You can show strong evidence of pro-active networking, including engagement with external organisations and events. You think differently to others - Able to demonstrate an entrepreneurial and innovative approach to your role. You have experience listening to colleagues through a variety of methods About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you d like reasonable adjustments to be made to the recruitment process, just let us know. We expect there to be a lot of interest in this job advert and due to the amount of recruitment we are undertaking as a team we will be directing all questions to our 'Find out more' call which will take place on Thurs 22nd Feb at 10am. Please reach out to Amy Holmes (Workplace Experience) for the invite or recording Apply today! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Apr 19, 2024
Full time
End Date Thursday 25 April 2024 Salary Range £37,548 - £41,720 We support flexible working - click here for more information on flexible working options Flexible Working Options Job Share, Unable to Offer Agile Options Job Description Summary We re building a trailblazing workplace experience team, and we ll completely transform how we manage our buildings. Job Description JOB TITLE: Workplace Experience Assistant Manager LOCATION(S): Edinburgh or Chester HOURS: Full time WORKING PATTERN: This role involves spending 100% of your time at one of our offices. About the opportunity We re building a trailblazing workplace experience team, and we ll completely transform how we manage our buildings. We re looking for customer centric people, that ll take ownership of LBG workplace experiences. You ll need to have passion for customer service and be a workplace role model driving LBG culture within our workplaces. It s our goal to ensure our buildings are safe, secure, have a sense of community and are places that colleagues love to work. What you ll get from us The chance to be part of an industry leading business area with a great team culture. Exposure to senior leadership across the group and opportunities to grow your network The opportunity to have a real positive impact on the lives of our people Day to day, you'll: Own the colleague experience within your site including being the first point of contact for colleagues, supporting colleagues with day-to-day queries, listening to colleague feedback, working with our Workplace Community Leader to ensuring our buildings are safe, secure, have a sense of community and places that colleagues love to work from Ensure our buildings are safe and secure through regular operational checks including fire doors, fire risk assessment and hygiene checks - working with our service provider to react quickly to things that need fixing in line with compliance and regulation. Support our communities, drive employee engagement overseeing events and communications including in-house or off-site activities, socials and celebrations for employee engagement, marketing, and talent attraction, coordinating all details from inception to execution. You'll be responsible for managing the local communities budget for the workplace, working with Workplace Community Leader to drive community events and activities aligned to cultural change and building community, feeding in to Regional lead. Support change projects to give local input and execute any local requirements. You'll empower colleagues on site to use our spaces, tech & tools in line with our design standards through onboarding tours and tech showcases, and then challenging our colleague behaviours to embed our workplace habits and bring to life our design. Oversee communications for the local workplace including leaders and colleague messaging and updating community on any incidents and repairs and interact with local colleagues and leaders through online communications, digital signage and regular forums including running our local workplace council and supporting our local leadership group, including fulfilling actions from forums to enhance the overall workplace. Oversee the office runs smoothly, is safe, and is clean and tidy - checking on meeting room set up, IT first fix triage, removing old equipment, furniture, or appliances. Proactively spotting faults. Providing event support for business units, restocking stationery and printer hubs, supporting colleagues with DSE equipment, locker management, lost property, and meeting room technology What we're looking for: You love working at Lloyds Banking Group and have a passion for your local workplace. You care about colleagues and want to make a difference to their working day and how they feel about their workplaces. You have strong stakeholder management skills and have the ability to build relationships with those around you quickly - understanding needs and putting others at ease. You can evidence effective planning and managing of projects. You have an ability to think creatively and facilitate group ideation. You can produce engaging, and clear communications intended for colleagues. And any experience of these would be really useful: You have existing experience supporting the running of our workplace. You have knowledge of Health & Safety in the workplace. You have experience running both large and small-scale events - preferably within Lloyds Banking Group You can show strong evidence of pro-active networking, including engagement with external organisations and events. You think differently to others - Able to demonstrate an entrepreneurial and innovative approach to your role. You have experience listening to colleagues through a variety of methods About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you d like reasonable adjustments to be made to the recruitment process, just let us know. We expect there to be a lot of interest in this job advert and due to the amount of recruitment we are undertaking as a team we will be directing all questions to our 'Find out more' call which will take place on Thurs 22nd Feb at 10am. Please reach out to Amy Holmes (Workplace Experience) for the invite or recording Apply today! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Senior Product Manager, Subscriptions Growth Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal Opportunity Statement We are actively creating an equitable environment for every Monzonaut to thrive. Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
Apr 19, 2024
Full time
Senior Product Manager, Subscriptions Growth Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal Opportunity Statement We are actively creating an equitable environment for every Monzonaut to thrive. Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We're an International Tax Team working across every industry sector with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. For you, it's the chance to get involved in cross border M&A transactions, tax planning, transfer pricing, US Tax Consulting and more. Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client exposure, support and connections you need to take your career in whichever direction you want it to go. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This role will provide corporate tax advisory services to a range of clients across all lines of the sector. Clients include multinational companies that are listed, private equity backed, as well as privately owned, and clients with their headquarters both in the UK and overseas. The primary responsibility will involve working, and developing relationships, with clients and key stakeholders within BDO (both nationally and internationally) to advise on corporate tax matters, including planning and restructuring projects, as well as overseeing the production of some UK tax computations and returns. You'll be someone with: Experience of providing corporate tax advisory services to a variety of clients Ability to manage the successful delivery of commercially viable and technically excellent advice to a variety of clients involving tax due diligence, structuring, international and other advisory work and including liaising with specialists in other tax teams and overseas BDO offices to manage their input Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to actively seek opportunities for selling new services to existing clients, including being able to explain new and complex international tax issues to non-tax stakeholders Experience of managing staff Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 19, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We're an International Tax Team working across every industry sector with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. For you, it's the chance to get involved in cross border M&A transactions, tax planning, transfer pricing, US Tax Consulting and more. Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client exposure, support and connections you need to take your career in whichever direction you want it to go. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This role will provide corporate tax advisory services to a range of clients across all lines of the sector. Clients include multinational companies that are listed, private equity backed, as well as privately owned, and clients with their headquarters both in the UK and overseas. The primary responsibility will involve working, and developing relationships, with clients and key stakeholders within BDO (both nationally and internationally) to advise on corporate tax matters, including planning and restructuring projects, as well as overseeing the production of some UK tax computations and returns. You'll be someone with: Experience of providing corporate tax advisory services to a variety of clients Ability to manage the successful delivery of commercially viable and technically excellent advice to a variety of clients involving tax due diligence, structuring, international and other advisory work and including liaising with specialists in other tax teams and overseas BDO offices to manage their input Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to actively seek opportunities for selling new services to existing clients, including being able to explain new and complex international tax issues to non-tax stakeholders Experience of managing staff Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
At Willmott Dixon Construction, we're committed to creating environments where our people and projects thrive. As a leading UK main contractor, we pride ourselves on delivering exceptional safety, health, and environmental (SHE) standards, ensuring the well-being of our teams and the communities we serve. We're looking for a dedicated individual to join us as our Regional Safety, Health, and Environment Lead. Why You're Needed: As the Regional Safety, Health, and Environment Lead, you'll play a pivotal role in championing SHE excellence within your region which covers London and East LCO and Interiors (main offices in Hitchin and the city of London). You'll serve as the local point of contact for Senior Managers and LCO Boards, ensuring a consistent and efficient approach to delivering SHE services that align with our strategic direction. Key Responsibilities: Deliver SHE services to the region, meeting business and customer needs (leading investigations, support audits, implementing new procedures, training/educating others, report writing,etc.). Demonstrate leadership and expertise in SHE with customers, supply chain, and internal teams. Increase organisational knowledge and consistency in SHE through best practice sharing. Lead, motivate, and manage a high-performing SHE team, providing expert guidance and support. Review and report SHE performance data, driving continuous improvement. Key Success Indicators: You're recognised as the local SHE leader, valued by the business, customers, and supply chain. Safety, health, and environmental performance consistently meet or exceed targets. Customer needs are not just met but exceeded, leading to positive feedback and repeat business. Your SHE services are delivered efficiently and effectively, to your regional businesses. Timely and accurate SHE data is completed to demonstrate team's high performance. Are you passionate about safety, health, and environmental excellence? Do you thrive in a dynamic role where you can make a tangible difference? We're seeking a Regional Safety, Health, and Environment (SHE) Lead to join our brilliant team at Willmott Dixon. Willmott Dixon is passionate about its people, with a real focus and drive around continuous development, offering you a career of a lifetime! Essential and Desirable Criteria Essential Requirements: Proficiency in Microsoft Office suite. CSCS Card. Certificated Member (CertIOSH) of the Institute of Occupational Safetyand Health (IOSH) Level 6 qualification in Occupational Safety and Health. Associate membership with IEMA. IEMA Certificate in Environmental Management. SEATS certification. Valid driving license. Commitment to ongoing CPD. Desirable Skills: Chartered Member (CMIOSH) of the Institute of Occupational Safety and Health (IOSH) Degree in Safety, Health & Environment. Relevant operational experience in Construction/Interiors. Transferable skills. Attributes We're Looking For: Strategic and operational acumen. Exceptional relationship-building and influencing skills. Ability to drive change through understanding people (behavioural change). Proven leadership and team management capabilities. Curiosity and a willingness to learn. Self-motivation, positivity, and resilience. Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Construction is changing and we are at the forefront of that change. Pioneering new ways to build, innovating the way construction is viewed and establishing ourselves as one of the top employers in any industry. It truly is an amazing company in one of the most exciting industries with a vast array of professional career paths. Adding to that our numerous people awards, we understand everyone has a unique potential and ability to make a difference and succeed; if you want your skills developed and talent recognised, why not join our business! Willmott Dixon was awarded No 1 in the Best "Big" Companies (2022) to work for and already holds the Times Top 50 Employers for Women 2022. We are the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Apr 19, 2024
Full time
At Willmott Dixon Construction, we're committed to creating environments where our people and projects thrive. As a leading UK main contractor, we pride ourselves on delivering exceptional safety, health, and environmental (SHE) standards, ensuring the well-being of our teams and the communities we serve. We're looking for a dedicated individual to join us as our Regional Safety, Health, and Environment Lead. Why You're Needed: As the Regional Safety, Health, and Environment Lead, you'll play a pivotal role in championing SHE excellence within your region which covers London and East LCO and Interiors (main offices in Hitchin and the city of London). You'll serve as the local point of contact for Senior Managers and LCO Boards, ensuring a consistent and efficient approach to delivering SHE services that align with our strategic direction. Key Responsibilities: Deliver SHE services to the region, meeting business and customer needs (leading investigations, support audits, implementing new procedures, training/educating others, report writing,etc.). Demonstrate leadership and expertise in SHE with customers, supply chain, and internal teams. Increase organisational knowledge and consistency in SHE through best practice sharing. Lead, motivate, and manage a high-performing SHE team, providing expert guidance and support. Review and report SHE performance data, driving continuous improvement. Key Success Indicators: You're recognised as the local SHE leader, valued by the business, customers, and supply chain. Safety, health, and environmental performance consistently meet or exceed targets. Customer needs are not just met but exceeded, leading to positive feedback and repeat business. Your SHE services are delivered efficiently and effectively, to your regional businesses. Timely and accurate SHE data is completed to demonstrate team's high performance. Are you passionate about safety, health, and environmental excellence? Do you thrive in a dynamic role where you can make a tangible difference? We're seeking a Regional Safety, Health, and Environment (SHE) Lead to join our brilliant team at Willmott Dixon. Willmott Dixon is passionate about its people, with a real focus and drive around continuous development, offering you a career of a lifetime! Essential and Desirable Criteria Essential Requirements: Proficiency in Microsoft Office suite. CSCS Card. Certificated Member (CertIOSH) of the Institute of Occupational Safetyand Health (IOSH) Level 6 qualification in Occupational Safety and Health. Associate membership with IEMA. IEMA Certificate in Environmental Management. SEATS certification. Valid driving license. Commitment to ongoing CPD. Desirable Skills: Chartered Member (CMIOSH) of the Institute of Occupational Safety and Health (IOSH) Degree in Safety, Health & Environment. Relevant operational experience in Construction/Interiors. Transferable skills. Attributes We're Looking For: Strategic and operational acumen. Exceptional relationship-building and influencing skills. Ability to drive change through understanding people (behavioural change). Proven leadership and team management capabilities. Curiosity and a willingness to learn. Self-motivation, positivity, and resilience. Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Construction is changing and we are at the forefront of that change. Pioneering new ways to build, innovating the way construction is viewed and establishing ourselves as one of the top employers in any industry. It truly is an amazing company in one of the most exciting industries with a vast array of professional career paths. Adding to that our numerous people awards, we understand everyone has a unique potential and ability to make a difference and succeed; if you want your skills developed and talent recognised, why not join our business! Willmott Dixon was awarded No 1 in the Best "Big" Companies (2022) to work for and already holds the Times Top 50 Employers for Women 2022. We are the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
We're VaynerMedia! We are a contemporary global creative and media agency built for the now. Born in social, our work is now full service, simply loving big ideas that connect and create real change for our clients business. We are independently owned, founded in 2009 with offices in London, Amsterdam, New York, Los Angeles, Singapore, Tokyo, Sydney, Bangkok, Kuala Lumpur and Mexico City. We are recognized for our work in Cannes Lions, the Clios, D&AD and The Webbies to name a few. Culture is our key and Empathy is how we build it . VaynerMedia EMEA is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time - PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In EMEA, we are proudly 250+, servicing multi-brands across the region. The PITCH. We're looking for a strong Project Director with a robust understanding of social media, comfortability with production and exceptional project management and operations skills to help support the day to day running of one of the agency's accounts. Your account will see you helping to deliver insights-driven work on a daily basis whilst strengthening client & partner agency relationships both here in the UK and across EMEA. Please note we plan to offer this role as a fixed term contract (FTC). Here's where you come in Your main responsibilities as a Project Director will be to develop your designated portfolio into a well-functioning and profitable business unit. Your input is imperative to develop a strategic approach to the delivery process that is within the VaynerMedia ways of working, but at the same time relevant for the client needs. Manage the programme of work - financial planning, directing, and coordinating activities to ensure that all project objectives are complete within the defined period and budget. Ensure Agency, Client, Vendor, and Legal processes and requirements are being met Responsible for the management of many variations of ATL and digital and social content (video, image, websites, TVC, print, retail etc.), ensuring quality control, and delivering/trafficking all assets to required agency partners/media teams/clients Hands-on ownership of complex strategic projects, requiring senior stakeholder management and serve as the primary interface with the relevant clients Scope development to determine goals and deliverables, time frame, budgets, working processes and resource requirements. Oversee/coordinate portfolio resources and day-to-day activities to ensure projects progress on schedule and within prescribed budget. Constantly monitor and report on project progress, manage and validate change requests as required Overall, being solutions-focused; the go-to person to assess challenges, always identifying the opportunity for possibility Lead by example Taking the driver's seat and pushing the work forward, with a relentless focus on the details Partner with the Account, Strategy, Media and Creative leads to ensure client expectations, creative vision, and agency needs are met from briefing through final delivery on projects Tracking financial progression, ensuring it is shared and assessed, taking the lead in suggesting and making adjustments to the project and team as needed Constantly identifying risks and solutions - being the problem solver in ensuring we remain agile and strategic throughout the project lifecycle Be heavily client-facing to speak to budget, timing, resource & process considerations Motivate and support Provide motivation and mentorship to the PM team and be the first point of escalation for issue/conflict resolution on all projects Support the Head of Delivery to help monitor PM's, and have line reports of your own were applicable Support Head of Delivery to continually match and optimise skill-level/experience and aspiration of the project managers to the needs We treasure Personality and Experience yet we do know that these qualifications lead to what WE KNOW as a success: Previous experience managing a portfolio of brands Advanced leadership, management and mentorship skills Strong interpersonal, communication and presentation skills Proven negotiation skills Hands-on experience and ownership of complex strategic projects, requiring senior stakeholder management Ability to recognise and solve potential problems, escalate issues or conflicts and continually evaluate project effectiveness. Manage overall quality of project delivery and documentation for the account Strong communication skills and an impressive attention to detail A cool, calm and collected approach to problem-solving Ability to thrive and remain agile in a fast-paced, high-pressure environment Strong self-awareness and people-management skills Understanding of relevant social media platforms and their requirement Here's how We Support You We regularly review our benefits and are committed to providing a comprehensive programme for our people. 27 Days Paid Leave + 1 Day Birthday Leave Cash Plan with Medicash - Level 2 cover, option to add partner. Virtual GP, Skinvision, 24/7 Health and Stress Helplines, Discounted Gym, Medicash Extras Life Assurance, Income Protection, Group Personal Pension. Cycle to work scheme and PerkBox (online discount platform with 250 perks available). Employee Assistance Program (Financial, Mental and Physical Wellbeing) Unum (Remote GP, Second Opinion, Mental Health Support, Physiotherapy Support, Life, Money and Wellbeing Support). Coaching sessions, Journey private and team class sessions. NABS UK access in events, classes, coaching and mentoring sessions. What you SHOULD KNOW about VaynerMedia Think "lab" and not "agency". We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We're willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It's fun! We believe 100% that brands can be built on digital platforms and part of our model is built bottom up, flipping the traditional advertising model and process on its head. We don't play to agency/industry norms and our culture and energy reflects that. Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can't wait to meet you. VaynerMedia is an Equal Opportunity Employer. This means that VaynerMedia provides equal employment opportunities to all staff members and job applicants without regard to gender, pregnancy, marital or civil partnership status, gender reassignment, race, disability, sexual orientation, religious belief, part time or fixed term employment, age or any other legally protected class. Candidates must be authorized to work in the U.K.
Apr 19, 2024
Full time
We're VaynerMedia! We are a contemporary global creative and media agency built for the now. Born in social, our work is now full service, simply loving big ideas that connect and create real change for our clients business. We are independently owned, founded in 2009 with offices in London, Amsterdam, New York, Los Angeles, Singapore, Tokyo, Sydney, Bangkok, Kuala Lumpur and Mexico City. We are recognized for our work in Cannes Lions, the Clios, D&AD and The Webbies to name a few. Culture is our key and Empathy is how we build it . VaynerMedia EMEA is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time - PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In EMEA, we are proudly 250+, servicing multi-brands across the region. The PITCH. We're looking for a strong Project Director with a robust understanding of social media, comfortability with production and exceptional project management and operations skills to help support the day to day running of one of the agency's accounts. Your account will see you helping to deliver insights-driven work on a daily basis whilst strengthening client & partner agency relationships both here in the UK and across EMEA. Please note we plan to offer this role as a fixed term contract (FTC). Here's where you come in Your main responsibilities as a Project Director will be to develop your designated portfolio into a well-functioning and profitable business unit. Your input is imperative to develop a strategic approach to the delivery process that is within the VaynerMedia ways of working, but at the same time relevant for the client needs. Manage the programme of work - financial planning, directing, and coordinating activities to ensure that all project objectives are complete within the defined period and budget. Ensure Agency, Client, Vendor, and Legal processes and requirements are being met Responsible for the management of many variations of ATL and digital and social content (video, image, websites, TVC, print, retail etc.), ensuring quality control, and delivering/trafficking all assets to required agency partners/media teams/clients Hands-on ownership of complex strategic projects, requiring senior stakeholder management and serve as the primary interface with the relevant clients Scope development to determine goals and deliverables, time frame, budgets, working processes and resource requirements. Oversee/coordinate portfolio resources and day-to-day activities to ensure projects progress on schedule and within prescribed budget. Constantly monitor and report on project progress, manage and validate change requests as required Overall, being solutions-focused; the go-to person to assess challenges, always identifying the opportunity for possibility Lead by example Taking the driver's seat and pushing the work forward, with a relentless focus on the details Partner with the Account, Strategy, Media and Creative leads to ensure client expectations, creative vision, and agency needs are met from briefing through final delivery on projects Tracking financial progression, ensuring it is shared and assessed, taking the lead in suggesting and making adjustments to the project and team as needed Constantly identifying risks and solutions - being the problem solver in ensuring we remain agile and strategic throughout the project lifecycle Be heavily client-facing to speak to budget, timing, resource & process considerations Motivate and support Provide motivation and mentorship to the PM team and be the first point of escalation for issue/conflict resolution on all projects Support the Head of Delivery to help monitor PM's, and have line reports of your own were applicable Support Head of Delivery to continually match and optimise skill-level/experience and aspiration of the project managers to the needs We treasure Personality and Experience yet we do know that these qualifications lead to what WE KNOW as a success: Previous experience managing a portfolio of brands Advanced leadership, management and mentorship skills Strong interpersonal, communication and presentation skills Proven negotiation skills Hands-on experience and ownership of complex strategic projects, requiring senior stakeholder management Ability to recognise and solve potential problems, escalate issues or conflicts and continually evaluate project effectiveness. Manage overall quality of project delivery and documentation for the account Strong communication skills and an impressive attention to detail A cool, calm and collected approach to problem-solving Ability to thrive and remain agile in a fast-paced, high-pressure environment Strong self-awareness and people-management skills Understanding of relevant social media platforms and their requirement Here's how We Support You We regularly review our benefits and are committed to providing a comprehensive programme for our people. 27 Days Paid Leave + 1 Day Birthday Leave Cash Plan with Medicash - Level 2 cover, option to add partner. Virtual GP, Skinvision, 24/7 Health and Stress Helplines, Discounted Gym, Medicash Extras Life Assurance, Income Protection, Group Personal Pension. Cycle to work scheme and PerkBox (online discount platform with 250 perks available). Employee Assistance Program (Financial, Mental and Physical Wellbeing) Unum (Remote GP, Second Opinion, Mental Health Support, Physiotherapy Support, Life, Money and Wellbeing Support). Coaching sessions, Journey private and team class sessions. NABS UK access in events, classes, coaching and mentoring sessions. What you SHOULD KNOW about VaynerMedia Think "lab" and not "agency". We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We're willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It's fun! We believe 100% that brands can be built on digital platforms and part of our model is built bottom up, flipping the traditional advertising model and process on its head. We don't play to agency/industry norms and our culture and energy reflects that. Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can't wait to meet you. VaynerMedia is an Equal Opportunity Employer. This means that VaynerMedia provides equal employment opportunities to all staff members and job applicants without regard to gender, pregnancy, marital or civil partnership status, gender reassignment, race, disability, sexual orientation, religious belief, part time or fixed term employment, age or any other legally protected class. Candidates must be authorized to work in the U.K.
Role: Team Manager - Accommodation Based: Nottingham Hourly : £20 - £24 ph UMB Permanent salary £30,650pa Start Date: ASAP Duration: Temp to Perm after 3 months Hours: 37 hours Monday to Friday Our client, a leading domestic abuse charity is looking for an experienced Domestic Violence specialist to effectively manage a high-quality team and support staff to work across risk levels with women, offering risk assessed, strength based, and needs led support. You will ensure compliance with contracts, funding agreements and quality standards and develop strong communication between your team and senior management. Synopsis of duties: To ensure high quality appropriate and effective services are provided by your team to women and children experiencing domestic abuse. Ensure the effective running of operational services with the SMT ensuring that services keep the safety of victims of domestic abuse central to all processes Manage all aspects of services to an excellent standard which are consistent with those required nationally through accrediting bodies Implement, and contribute to the development of, systems and procedures that identify and respond to the safety needs of clients and staff, ensuring service prioritisation follows agreed internal and local protocols Ensure effective staff cover, devising staff rotas, managing leave and toil In conjunction with the staff team, gather, update and make accessible to staff and partners information about local services and community resources relating to DVA and associated issues Ensure you and all team members are up to date with DASH RIC, MARAC and any legal and/or policy changes which impact on the work of your team. To implement and develop the service in line with the service specification, service standards and contract/funding agreements. Ensure data, including demographics and service outcomes, is confidentially collected, correctly recorded, and collated to ensure effective reporting Carry out regular analysis of data to inform service improvement. Hold regular case review meetings, dip sampling, service reviews and contribute effectively to audits and validation visits to ensure high quality service delivery is both evidenced and maintained. Prepare for, attend and participate in relevant internal and external meetings, developing and maintaining effective partnerships with other relevant services Recruit and induct staff according to Recruitment and Induction procedures Ensure all frontline staff have the appropriate knowledge and skills that will enable them to meet the service and organisations operational and monitoring requirements Ensure staff are supported and performance developed through high quality induction, supervisions and appraisals, training, team and staff meetings and day-to-day support Hold regular team meetings, ensuring effective communication between the team and senior management, supporting the team to develop innovative practice. Promote the service widely, including ensuring a good and positive relationship between the team, partners and referral agencies including those working with minority groups and those furthest from support, in order to address the needs of all survivors. Ensure processes are in place to enhance Survivor voice, including collecting and collating Survivor feedback and input into service delivery and service development. Act as the designated Health and Safety Officer for your team Ensure volunteers are effectively supported and integrated into work of the team. Essential Requirements: Experience of successfully managing a team within a DVA setting Experience of working in crisis situations, managing safeguarding cases and complex cases. A good understanding of project management, quality assurance and contract compliance issues, processes, and systems A good understanding of trauma informed service delivery A relevant qualification (e.g. social work, management, group work training, IDVA, CAADA) Full UK driving licence with own vehicle Supporting Futures Consulting acts as both an employer and an agency.
Apr 19, 2024
Contractor
Role: Team Manager - Accommodation Based: Nottingham Hourly : £20 - £24 ph UMB Permanent salary £30,650pa Start Date: ASAP Duration: Temp to Perm after 3 months Hours: 37 hours Monday to Friday Our client, a leading domestic abuse charity is looking for an experienced Domestic Violence specialist to effectively manage a high-quality team and support staff to work across risk levels with women, offering risk assessed, strength based, and needs led support. You will ensure compliance with contracts, funding agreements and quality standards and develop strong communication between your team and senior management. Synopsis of duties: To ensure high quality appropriate and effective services are provided by your team to women and children experiencing domestic abuse. Ensure the effective running of operational services with the SMT ensuring that services keep the safety of victims of domestic abuse central to all processes Manage all aspects of services to an excellent standard which are consistent with those required nationally through accrediting bodies Implement, and contribute to the development of, systems and procedures that identify and respond to the safety needs of clients and staff, ensuring service prioritisation follows agreed internal and local protocols Ensure effective staff cover, devising staff rotas, managing leave and toil In conjunction with the staff team, gather, update and make accessible to staff and partners information about local services and community resources relating to DVA and associated issues Ensure you and all team members are up to date with DASH RIC, MARAC and any legal and/or policy changes which impact on the work of your team. To implement and develop the service in line with the service specification, service standards and contract/funding agreements. Ensure data, including demographics and service outcomes, is confidentially collected, correctly recorded, and collated to ensure effective reporting Carry out regular analysis of data to inform service improvement. Hold regular case review meetings, dip sampling, service reviews and contribute effectively to audits and validation visits to ensure high quality service delivery is both evidenced and maintained. Prepare for, attend and participate in relevant internal and external meetings, developing and maintaining effective partnerships with other relevant services Recruit and induct staff according to Recruitment and Induction procedures Ensure all frontline staff have the appropriate knowledge and skills that will enable them to meet the service and organisations operational and monitoring requirements Ensure staff are supported and performance developed through high quality induction, supervisions and appraisals, training, team and staff meetings and day-to-day support Hold regular team meetings, ensuring effective communication between the team and senior management, supporting the team to develop innovative practice. Promote the service widely, including ensuring a good and positive relationship between the team, partners and referral agencies including those working with minority groups and those furthest from support, in order to address the needs of all survivors. Ensure processes are in place to enhance Survivor voice, including collecting and collating Survivor feedback and input into service delivery and service development. Act as the designated Health and Safety Officer for your team Ensure volunteers are effectively supported and integrated into work of the team. Essential Requirements: Experience of successfully managing a team within a DVA setting Experience of working in crisis situations, managing safeguarding cases and complex cases. A good understanding of project management, quality assurance and contract compliance issues, processes, and systems A good understanding of trauma informed service delivery A relevant qualification (e.g. social work, management, group work training, IDVA, CAADA) Full UK driving licence with own vehicle Supporting Futures Consulting acts as both an employer and an agency.
Senior Product Manager, Subscriptions Growth London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote UK £95,000 to £110,000 + Benefits About us: Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
Apr 19, 2024
Full time
Senior Product Manager, Subscriptions Growth London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote UK £95,000 to £110,000 + Benefits About us: Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. The Business Information Manager role will play a key role in driving the success of our UK leasing business through delivering the most accurate and high-quality market information required to keep JLL ahead of the competition. The role will be responsible for creating and enforcing policies and governance for effective data management, both for the team of data professionals they manage as well as the wider business. This will include establishing robust processes for data collection and maintenance as well as monitoring and analysing data quality and usage. The role will be a data SME to the business and provide authority, support and guidance on the use and value of the data under their management. You'll gain a strong understanding of how the UK leasing business operates so that we can marry the existing business processes with the most effective data governance structures. This will require close collaboration with both the stakeholders on the business side and the various internal and external product teams who develop and maintain our platforms. We're looking for a highly organised individual with a natural ability to multitask and problem solve. The role is a multifaceted position, covering areas from the ownership of our data management strategy through to working with stakeholders to address urgent issues. Responsibilities • Create and enforce policies and governance for effective data management • Establish framework to ensure robust processes around quality data collection and maintenance • Implement effective procedures for data usage and analysis • Determine rules and procedures for data sharing and accessibility • Provide support and guidance on the use of data systems and ensure adherence to legal and company standards • Ownership over data related activities as such as data cleansing and migration projects • Assist with reports and data extraction when needed • Monitor and analyse information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.) • Troubleshoot data-related problems and authorize maintenance or modifications • Work with business users to understand what challenges and improvements are needed and own the strategic roadmap to address these requirements Skills • Proven experience in a data management role • Excellent understanding of data administration and management functions (collection, analysis, distribution etc.) • Familiarity with modern database and information system technologies • Highly organised, able to work independently and effectively manage workload • Excellent communication skills, ability to communicate across all business levels • Ability to multitask and prioritise own workload • Strong user of Microsoft office, particularly Excel and PowerPoint • Attention to detail, accuracy • Self-motivated, enthusiastic and able to work on own initiative • Proficient in MS Office (Excel, Access, Word etc.) • Use of data querying and data visualisation tools (SQL, Tableau, Power BI, etc.) Experience • 3+ years' experience in a data governance or data management role • Proven ability to manage a team of data specialists to achieve set goals • Demonstrable experience in implementing and enhancing data governance processes • Coordinating between multiple parties to successfully deliver change management • Creation of automated data quality and usage reporting • Understanding of data architecture and database management About Us We are in business to create and deliver real value for clients, shareholders and our own people in a complex world that is constantly changing. JLL is a financial and professional services firm specialising in real estate services and investment management. We have more than 58,000 people in more than 1,000 locations in 80 countries serving the local, regional and global real estate needs of those clients, growing our company in the process. In response to changing client expectations and market conditions, we assemble teams of experts who deliver integrated services built on market insight and foresight, sound research and relevant market knowledge. We attract, develop and reward the best, and most diverse, people in our industry, challenging them to develop enduring client relationships built on quality service, collaboration and trust. Real Value in a Changing World Diversity and Inclusion We seek to attract and retain the best people and believe our employees are our most valuable asset. We endeavour to create an environment and culture of openness, trust and honesty with freedom from hostility. We encourage and celebrate diversity because broader perspectives, skills, experience and knowledge will enrich and enhance the value we bring to each other, our clients, shareholders and other stakeholders. JLL is an Equal Opportunities Employer and encourages applications from all sections of the community. JLL Diversity and Inclusion Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Apr 19, 2024
Full time
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. The Business Information Manager role will play a key role in driving the success of our UK leasing business through delivering the most accurate and high-quality market information required to keep JLL ahead of the competition. The role will be responsible for creating and enforcing policies and governance for effective data management, both for the team of data professionals they manage as well as the wider business. This will include establishing robust processes for data collection and maintenance as well as monitoring and analysing data quality and usage. The role will be a data SME to the business and provide authority, support and guidance on the use and value of the data under their management. You'll gain a strong understanding of how the UK leasing business operates so that we can marry the existing business processes with the most effective data governance structures. This will require close collaboration with both the stakeholders on the business side and the various internal and external product teams who develop and maintain our platforms. We're looking for a highly organised individual with a natural ability to multitask and problem solve. The role is a multifaceted position, covering areas from the ownership of our data management strategy through to working with stakeholders to address urgent issues. Responsibilities • Create and enforce policies and governance for effective data management • Establish framework to ensure robust processes around quality data collection and maintenance • Implement effective procedures for data usage and analysis • Determine rules and procedures for data sharing and accessibility • Provide support and guidance on the use of data systems and ensure adherence to legal and company standards • Ownership over data related activities as such as data cleansing and migration projects • Assist with reports and data extraction when needed • Monitor and analyse information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.) • Troubleshoot data-related problems and authorize maintenance or modifications • Work with business users to understand what challenges and improvements are needed and own the strategic roadmap to address these requirements Skills • Proven experience in a data management role • Excellent understanding of data administration and management functions (collection, analysis, distribution etc.) • Familiarity with modern database and information system technologies • Highly organised, able to work independently and effectively manage workload • Excellent communication skills, ability to communicate across all business levels • Ability to multitask and prioritise own workload • Strong user of Microsoft office, particularly Excel and PowerPoint • Attention to detail, accuracy • Self-motivated, enthusiastic and able to work on own initiative • Proficient in MS Office (Excel, Access, Word etc.) • Use of data querying and data visualisation tools (SQL, Tableau, Power BI, etc.) Experience • 3+ years' experience in a data governance or data management role • Proven ability to manage a team of data specialists to achieve set goals • Demonstrable experience in implementing and enhancing data governance processes • Coordinating between multiple parties to successfully deliver change management • Creation of automated data quality and usage reporting • Understanding of data architecture and database management About Us We are in business to create and deliver real value for clients, shareholders and our own people in a complex world that is constantly changing. JLL is a financial and professional services firm specialising in real estate services and investment management. We have more than 58,000 people in more than 1,000 locations in 80 countries serving the local, regional and global real estate needs of those clients, growing our company in the process. In response to changing client expectations and market conditions, we assemble teams of experts who deliver integrated services built on market insight and foresight, sound research and relevant market knowledge. We attract, develop and reward the best, and most diverse, people in our industry, challenging them to develop enduring client relationships built on quality service, collaboration and trust. Real Value in a Changing World Diversity and Inclusion We seek to attract and retain the best people and believe our employees are our most valuable asset. We endeavour to create an environment and culture of openness, trust and honesty with freedom from hostility. We encourage and celebrate diversity because broader perspectives, skills, experience and knowledge will enrich and enhance the value we bring to each other, our clients, shareholders and other stakeholders. JLL is an Equal Opportunities Employer and encourages applications from all sections of the community. JLL Diversity and Inclusion Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Apr 19, 2024
Full time
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Job Overview: Job objectives and responsibilities Conduct asbestos sampling, Reinspections, Management, Refurbishment and Demolition surveys on a wide range of domestic, commercial and industrial properties in accordance with HSG264 and company procedures. Additional duties will include collecting site data, transport of asbestos samples to UKAS accredited laboratories approved by the company and completing asbestos survey reports and drawings using company software. Building and maintaining client relationships plus providing specialist advice and technical support when required. Liaise with the Asbestos Surveying Quality, Contracts, Projects Managers and Supervisor as and when required. Liaise with clients where necessary. Set a personal example and generally promote the company in a professional manner at all times. Main duties Working in accordance with current health & safety guidelines and adhering to company policies and procedures, ensuring quality and professionalism at all times. Ensuring all work carried out complies with CAR 2012, HSG 264 and all other regulatory asbestos legislation. Responsible for carrying out all types of Asbestos Sampling Surveying and Reinspections. The surveyor will be responsible for overseeing all aspects of the survey process once on site. Assessing the site for additional risks and liaising with the client to ensure all areas of the area to be inspected are accessible and without significant risk. Agreeing and defining any deviations from the agreed scope of work. Leading the survey and mentoring trainee surveyors when the need is required. Managing and maintaining all equipment and PPE issued by the company, documenting inspections in accordance with company procedures. Person Specification Essential BOHS P402 (or equivalent) Buildings surveys and Bulk Sampling for Asbestos qualification. Minimum of 2 Years experience post qualification. Flexible approach to commute and out of hours work. Flexibility in working various shift changes i.e working days and then the next day could be an evening shift and then revert to days again (minimum required rest periods would be honoured between shifts). Flexibility in travelling to various sites throughout the UK and at times offshore. This at times will require staying away from home in accommodation booked by the company. Excellent communication skills, both verbal and written. Proficient in the use of Microsoft Office packages + Asbestos data collection software (currently Alpha Tracker). Experience in collecting data using hand-held mobile devices. Literacy/Numeracy to Company standards. As MES work for several government agencies, the applicant will be required to go through DBS (Disclosure and Barring Service), SC (Security Clearance Check) and any other security checks as required for working on such sites. Failure to pass such checks may result in the termination of the agreed contract between the applicant and Mitie. Due to company insurance policies for driving of company vehicles the minimum age is 21 and have no less than 1 years driving experience. Have no more than 6 penalty points on the license. Have no driving bans within the last 5 years (from date of ban ending). Exceptions 'may' be considered in the following circumstances: Where a short-term ban relates to a minor traffic offence ( Desirable P405 PASMA / IPAF Confined Space RPE Inspection IOSH CSCS or equivalent Health and Safety responsibilities Follow Group and company policies and procedures at all times; Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; Use all work equipment and personal PPE properly and in accordance with training received; Report any issues or training needs to your Line manager and /or via your divisional incident reporting system. Information Security Ensure compliance with Mitie's information security procedures in all activities. Proactively identify and report security risks to your manager. Report actual and suspected security incidents. #
Apr 19, 2024
Full time
Job Overview: Job objectives and responsibilities Conduct asbestos sampling, Reinspections, Management, Refurbishment and Demolition surveys on a wide range of domestic, commercial and industrial properties in accordance with HSG264 and company procedures. Additional duties will include collecting site data, transport of asbestos samples to UKAS accredited laboratories approved by the company and completing asbestos survey reports and drawings using company software. Building and maintaining client relationships plus providing specialist advice and technical support when required. Liaise with the Asbestos Surveying Quality, Contracts, Projects Managers and Supervisor as and when required. Liaise with clients where necessary. Set a personal example and generally promote the company in a professional manner at all times. Main duties Working in accordance with current health & safety guidelines and adhering to company policies and procedures, ensuring quality and professionalism at all times. Ensuring all work carried out complies with CAR 2012, HSG 264 and all other regulatory asbestos legislation. Responsible for carrying out all types of Asbestos Sampling Surveying and Reinspections. The surveyor will be responsible for overseeing all aspects of the survey process once on site. Assessing the site for additional risks and liaising with the client to ensure all areas of the area to be inspected are accessible and without significant risk. Agreeing and defining any deviations from the agreed scope of work. Leading the survey and mentoring trainee surveyors when the need is required. Managing and maintaining all equipment and PPE issued by the company, documenting inspections in accordance with company procedures. Person Specification Essential BOHS P402 (or equivalent) Buildings surveys and Bulk Sampling for Asbestos qualification. Minimum of 2 Years experience post qualification. Flexible approach to commute and out of hours work. Flexibility in working various shift changes i.e working days and then the next day could be an evening shift and then revert to days again (minimum required rest periods would be honoured between shifts). Flexibility in travelling to various sites throughout the UK and at times offshore. This at times will require staying away from home in accommodation booked by the company. Excellent communication skills, both verbal and written. Proficient in the use of Microsoft Office packages + Asbestos data collection software (currently Alpha Tracker). Experience in collecting data using hand-held mobile devices. Literacy/Numeracy to Company standards. As MES work for several government agencies, the applicant will be required to go through DBS (Disclosure and Barring Service), SC (Security Clearance Check) and any other security checks as required for working on such sites. Failure to pass such checks may result in the termination of the agreed contract between the applicant and Mitie. Due to company insurance policies for driving of company vehicles the minimum age is 21 and have no less than 1 years driving experience. Have no more than 6 penalty points on the license. Have no driving bans within the last 5 years (from date of ban ending). Exceptions 'may' be considered in the following circumstances: Where a short-term ban relates to a minor traffic offence ( Desirable P405 PASMA / IPAF Confined Space RPE Inspection IOSH CSCS or equivalent Health and Safety responsibilities Follow Group and company policies and procedures at all times; Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; Use all work equipment and personal PPE properly and in accordance with training received; Report any issues or training needs to your Line manager and /or via your divisional incident reporting system. Information Security Ensure compliance with Mitie's information security procedures in all activities. Proactively identify and report security risks to your manager. Report actual and suspected security incidents. #
Development and Delivery Manager Hybrid working between home and the Kendal Town Council office LA9 4ED Permanent, full-time (37 hours per week) £39,186 - £44,428 depending on experience, plus local government pension schemeKendal is often dubbed 'The Gateway to the Lakes', is a beautiful, vibrant commercial and tourist centre. With an impressive history it has an equally impressive range of projects and initiatives for maintaining success and prosperity through the recently launched Kendal Vision. This is where you come in.We're looking for an exceptional individual to manage and motivate our projects, services and events team, and ensure we can deliver on this vision. The role is broad, challenging and high-profile; balancing the long-term planning with tactical, immediate needs and solutions. In particular you will: Work with all partner organisations and grant funding suppliers to ensure a cohesive strategy and best practice implementation plan is maintained. Ensure we remain 'on brand' with all our external communications, from the website and social media to press releases and newsletters. Manage - through your team - the continuous delivery of all services and events to the highest standards. Ensure all activities are meeting compliance with current legislation and that we keep aware of any changes, updating our processes accordingly. Maintain regular contact with your team, ensuring they are developed, motivated, and performing at their best, all underpinned by a keen and compassionate eye on their wellbeing. We're looking for previous experience in local government / authority, and a CiLCA or equivalent qualification, where you have managed and developed a team. You'll be adept at managing a diverse range of projects, constantly assessing changing priorities and communicating with a high degree of clarity and influence.You will build strong internal and external relationships and focus clearly on the goals and outcomes required by the council, showing tenacity and imagination to solve any challenges in your way. All whilst adhering to local council governance, finance and good practice.In return we offer a challenging and rewarding next step up for you, with a wide remit, real autonomy and the satisfaction of seeing your success mirrored in the local community.If you would like further information on who we are then search for Kendal Town Council to learn more about us.If you are interested and have the relevant experience we are looking for, then we would love to hear from you. Please send your CV. We will respond to all applications within 5 working days of receipt. And if successful, the first interview will be held the week commencing 22nd April 2024 and the final interview will be held on Wednesday 1st May 2024, so please ensure you are available to attend.Apply today! Closing date: 26th April 2024You should be available for a 1st interview from week commencing 22nd April 2024Final interviews will be held on 1st May 2024REF-
Apr 19, 2024
Full time
Development and Delivery Manager Hybrid working between home and the Kendal Town Council office LA9 4ED Permanent, full-time (37 hours per week) £39,186 - £44,428 depending on experience, plus local government pension schemeKendal is often dubbed 'The Gateway to the Lakes', is a beautiful, vibrant commercial and tourist centre. With an impressive history it has an equally impressive range of projects and initiatives for maintaining success and prosperity through the recently launched Kendal Vision. This is where you come in.We're looking for an exceptional individual to manage and motivate our projects, services and events team, and ensure we can deliver on this vision. The role is broad, challenging and high-profile; balancing the long-term planning with tactical, immediate needs and solutions. In particular you will: Work with all partner organisations and grant funding suppliers to ensure a cohesive strategy and best practice implementation plan is maintained. Ensure we remain 'on brand' with all our external communications, from the website and social media to press releases and newsletters. Manage - through your team - the continuous delivery of all services and events to the highest standards. Ensure all activities are meeting compliance with current legislation and that we keep aware of any changes, updating our processes accordingly. Maintain regular contact with your team, ensuring they are developed, motivated, and performing at their best, all underpinned by a keen and compassionate eye on their wellbeing. We're looking for previous experience in local government / authority, and a CiLCA or equivalent qualification, where you have managed and developed a team. You'll be adept at managing a diverse range of projects, constantly assessing changing priorities and communicating with a high degree of clarity and influence.You will build strong internal and external relationships and focus clearly on the goals and outcomes required by the council, showing tenacity and imagination to solve any challenges in your way. All whilst adhering to local council governance, finance and good practice.In return we offer a challenging and rewarding next step up for you, with a wide remit, real autonomy and the satisfaction of seeing your success mirrored in the local community.If you would like further information on who we are then search for Kendal Town Council to learn more about us.If you are interested and have the relevant experience we are looking for, then we would love to hear from you. Please send your CV. We will respond to all applications within 5 working days of receipt. And if successful, the first interview will be held the week commencing 22nd April 2024 and the final interview will be held on Wednesday 1st May 2024, so please ensure you are available to attend.Apply today! Closing date: 26th April 2024You should be available for a 1st interview from week commencing 22nd April 2024Final interviews will be held on 1st May 2024REF-
The Role The role on offer is working within the Client Management Team, which services ZTP s mutli-site corporate clients. With sites all over the UK, our clients require a high level of service to help them to reach their goals and rectify any issues that arise on their accounts from day to day. Initially the role will involve: Working through the ZTP training program modules to ensure the basics of energy procurement and management are in place. Learning your way around the software platforms, from a client facing and internal management perspective. Working with ZTP Directors and client personnel to develop and implement project roll-out plans. Chairing Quarterly Client Meetings (with Account Director where required). Presenting to clients and internal team members. Inbox Monitoring and task delegation. Specialist Client Projects. Relaying and Monitoring Account Executive and Data Executive Tasks. Liaising with national and international clients in person and on the phone about various projects. M oving forward the job will also include: Set up new portfolios and sites. Organise site surveys for meter identification. Organising Electric & Gas Supply Contract Tendering. Meter Operator (MOP) Contract Tendering. Managing Disconnection Notices (delegating data issues). Managing Transfer Objections (delegating data issues). Organising the installation of new energy supplies including ground works and metering. Monthly KPI Reporting (per client) - Live tasks & Portfolio Summary (NOTs, Contract Renewals, COTs in COTs Out). Cost Analysis. Consumption Alerts, Usage Analysis, Consumption Profiling. Person Specification First of foremost, we are seeking someone who has extensive experience in working in the energy industry. They must show a reasonable understanding and experience in dealing with the services that ZTP offer. Essential Knowledge Requirements Microsoft Outlook. Intermediate excel. Customer service. Numeracy. Extensive working knowledge of the energy industry. Energy consultancy working environment. Desirable Knowledge Requirements Advanced Excel - Power BI. Essential Skills & Abilities Exposure to working with corporate clients. Proactive and think outside the box. Excellent presentation skills. Excellent communication and influencing skills. Excellent verbal and written communication skills. Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Excellent organizational skills, attention to detail and time management. Problem solving and using initiative to solve any issues. Works well under pressure. Critical thinking and problem-solving. Active listening and reflective skills. Curious. Attention to detail. Build and manage interpersonal relationships at all levels. Flexible. Strong team player. Collaborative. Build meaningful and rewarding relationships. Seek to understand and a good listener. Emotional intelligence. Essential Experience Requirements Account management experience of 3+ years. Leadership experience. Fixed & Flex procurement. Change of tenancy. Cost and consumption reporting and forecasting. Invoice Validation points and processes. Meter Installation. Recharging. Essential Education & Qualification Requirements A-Levels GCSE s Desirable Education & Qualification Requirements Bachelors Degree Masters Degree Other Characteristics Willingness to accept other duties as assigned. Ability to travel and to work overtime as needed. Must be able to work with sensitive and highly confidential information. Personal Qualities Personal style that is in line with the ZTP culture, values and behaviours. Act as a brand ambassador and communicate respectfully and effectively with all stakeholders across the business. Structured problem solving, analysis & methodical mindset. Self-motivated individual with initiative to prioritize workloads and tasks. Commercial awareness. Patient. Creative. Positive attitude to continuously improve. Manage multiple projects at the same time. High degree of independent judgment. Resilience and adaptable to change. Positive attitude. ZTP Company Benefits Competitive Compensation Package. Annual Leave that increases by 1 day for each year of service (Up to 25 days). Vision Reimbursement. Flu Vaccine Reimbursement. Pension. Family Friendly Policies. Remote Working. Flexible Working Options. We Work Office Membership. 1 Hour Lunch break (1pm to 2pm). Quarterly Team Get Togethers. Wellbeing Committee. EAP (Employee Assistance Programme) Recognition Scheme. Referral Scheme. Cycle to Work Scheme. 1 Day Paid for Volunteering to Support Local Community. Home Office Set Up. Travel Expenses Reimbursed by ZTP. Learning & Development Opportunities. Career Pathways & Promotion Opportunities.
Apr 19, 2024
Full time
The Role The role on offer is working within the Client Management Team, which services ZTP s mutli-site corporate clients. With sites all over the UK, our clients require a high level of service to help them to reach their goals and rectify any issues that arise on their accounts from day to day. Initially the role will involve: Working through the ZTP training program modules to ensure the basics of energy procurement and management are in place. Learning your way around the software platforms, from a client facing and internal management perspective. Working with ZTP Directors and client personnel to develop and implement project roll-out plans. Chairing Quarterly Client Meetings (with Account Director where required). Presenting to clients and internal team members. Inbox Monitoring and task delegation. Specialist Client Projects. Relaying and Monitoring Account Executive and Data Executive Tasks. Liaising with national and international clients in person and on the phone about various projects. M oving forward the job will also include: Set up new portfolios and sites. Organise site surveys for meter identification. Organising Electric & Gas Supply Contract Tendering. Meter Operator (MOP) Contract Tendering. Managing Disconnection Notices (delegating data issues). Managing Transfer Objections (delegating data issues). Organising the installation of new energy supplies including ground works and metering. Monthly KPI Reporting (per client) - Live tasks & Portfolio Summary (NOTs, Contract Renewals, COTs in COTs Out). Cost Analysis. Consumption Alerts, Usage Analysis, Consumption Profiling. Person Specification First of foremost, we are seeking someone who has extensive experience in working in the energy industry. They must show a reasonable understanding and experience in dealing with the services that ZTP offer. Essential Knowledge Requirements Microsoft Outlook. Intermediate excel. Customer service. Numeracy. Extensive working knowledge of the energy industry. Energy consultancy working environment. Desirable Knowledge Requirements Advanced Excel - Power BI. Essential Skills & Abilities Exposure to working with corporate clients. Proactive and think outside the box. Excellent presentation skills. Excellent communication and influencing skills. Excellent verbal and written communication skills. Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Excellent organizational skills, attention to detail and time management. Problem solving and using initiative to solve any issues. Works well under pressure. Critical thinking and problem-solving. Active listening and reflective skills. Curious. Attention to detail. Build and manage interpersonal relationships at all levels. Flexible. Strong team player. Collaborative. Build meaningful and rewarding relationships. Seek to understand and a good listener. Emotional intelligence. Essential Experience Requirements Account management experience of 3+ years. Leadership experience. Fixed & Flex procurement. Change of tenancy. Cost and consumption reporting and forecasting. Invoice Validation points and processes. Meter Installation. Recharging. Essential Education & Qualification Requirements A-Levels GCSE s Desirable Education & Qualification Requirements Bachelors Degree Masters Degree Other Characteristics Willingness to accept other duties as assigned. Ability to travel and to work overtime as needed. Must be able to work with sensitive and highly confidential information. Personal Qualities Personal style that is in line with the ZTP culture, values and behaviours. Act as a brand ambassador and communicate respectfully and effectively with all stakeholders across the business. Structured problem solving, analysis & methodical mindset. Self-motivated individual with initiative to prioritize workloads and tasks. Commercial awareness. Patient. Creative. Positive attitude to continuously improve. Manage multiple projects at the same time. High degree of independent judgment. Resilience and adaptable to change. Positive attitude. ZTP Company Benefits Competitive Compensation Package. Annual Leave that increases by 1 day for each year of service (Up to 25 days). Vision Reimbursement. Flu Vaccine Reimbursement. Pension. Family Friendly Policies. Remote Working. Flexible Working Options. We Work Office Membership. 1 Hour Lunch break (1pm to 2pm). Quarterly Team Get Togethers. Wellbeing Committee. EAP (Employee Assistance Programme) Recognition Scheme. Referral Scheme. Cycle to Work Scheme. 1 Day Paid for Volunteering to Support Local Community. Home Office Set Up. Travel Expenses Reimbursed by ZTP. Learning & Development Opportunities. Career Pathways & Promotion Opportunities.
Job Reference: /AR/28-03/1132/22 Job Title: Operations Administrator Location: London Salary: Competitive Hours per week: Monday to Friday - 08:00 - 16:00 - 40 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for an Operations Administrator to join our passionate and driven team based at our London office. To be responsible and accountable for the organisation of the Commercial window cleaning team(s), enabling the delivery of PPM and specialist cleaning services in an efficient, professional and customer- focused manner by supporting the Operations Assistant and Account Director for the London Commercial team. Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events are held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Atalian Servest Superstar Awards Long service awards Key Responsibilities: Responsible for keeping within the parameters and budgetary requisite set down for each contract. Ensuring signoff systems are up to date so operatives can record completed works. Maintaining databases of works inc. PPM planners, works lists etc. Booking in works with site/contacts, raising permits, completing pre-site forms where necessary. Handling and resolving operational queries. Supporting the billing of completed works each month, working to month end deadlines, handling commercial billing queries and providing supporting evidence as required. Ordering of consumables and equipment for the London team, ensuring PO numbers or Virtual Credit cards have been correctly raised and used against orders. Maintaining records of orders and being able to provide details of team spend to the Account Director. Logging of quotations raised by the team and ensuring all works to be billed have PO numbers which are logged on the correct documents for billing. Cover for annual leave of Ops Assistant and continual support to the Operations Managers within the London Commercial and wider SWC management team. Providing support to operatives where necessary, including booking in operatives holiday, ensuring delivery of works is unaffected and booking of hotels/transport for staff working away from home. Providing accurate and regular reports to the management on client performance Supporting personnel management, including staff recruitment, performance assessment, training, and mentoring for the central team. Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary. Developing a deep understanding of projects to gain insights into the scope of service delivery. Ensure all SWC and client systems, policies and procedures are adhered to. Ensure that all Health and Safety planning, including risk assessments, COSHH, PPE and Health and Safety Plans co-ordinated by Account Director. Assist with Site Audits Be a Health and Safety ambassador and take a proactive approach to Health and Safety Management and promote good habits and methods of work. Maintain records of RAMs, schedules, training certificates and H&S records via teams and any other shared platforms. Taking ownership of customer complaints, coordinating with resolution parties, and establishing effective communication between stakeholders. In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery. Identify any cost saving opportunities and service delivery innovations. Assist with creation of adverts for SWC vacancies to indeed or equivalent. Take responsibility for the provision of in-house training for the operational team. Will ensure that new starter inductions are carried out for operational team. Support the disciplinary/grievance procedures for the operational team as outlined in employee handbook. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work, to meet and where possible exceed the clients expectations. Additional customer focused responsibilities: Take responsibility of service delivery to ensure outstanding customer service to the client, customers, and visitors. Be a customer service champion and take a proactive approach to customer service management. Provide regular reports and attend planned and ad- hoc meetings with client representatives to ensure service delivery satisfaction. To understand the working relationship between SWC and the client to ensure all actions work to maintain the relationship. Develop customer service training across the SWC team. About You: Applicants must have the right to work in the UK Experience within the industry Experience in supporting a large team Experience in meeting client deadlines. Experience with using management tools such as Big Change, Concept, Salesforce Excellent communication skills, both written and verbal. The bulk of the job is communicating with clients and internal contacts. You must have the ability to communicate with people of all levels. Time Management Skills At times you will have conflicting priorities and will need to be able to prioritise your tasks effectively. You must have the ability to work well on your own, be self-sufficient and motivated whilst also being comfortable working as part of a team and following instruction. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work to meet and where possible exceed the clients expectations. Excellent organisational, planning and time management skills Logical thinking with creative problem-so
Apr 19, 2024
Full time
Job Reference: /AR/28-03/1132/22 Job Title: Operations Administrator Location: London Salary: Competitive Hours per week: Monday to Friday - 08:00 - 16:00 - 40 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting for an Operations Administrator to join our passionate and driven team based at our London office. To be responsible and accountable for the organisation of the Commercial window cleaning team(s), enabling the delivery of PPM and specialist cleaning services in an efficient, professional and customer- focused manner by supporting the Operations Assistant and Account Director for the London Commercial team. Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) Wide range of retail discounts Regular social and charity events are held in our offices Get involved in charity events in the local community Wellbeing Discounted gym membership Eye test £25 voucher and up to £100 towards glasses Join our Cycle to Work scheme via salary sacrifice Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events Access to internal Mental Health First Aiders Career development and recognition Immediate access to Opportunity our internal Learning and Development platform Required professional membership fees paid for Opportunity to win monthly Atalian Servest Superstar Awards Long service awards Key Responsibilities: Responsible for keeping within the parameters and budgetary requisite set down for each contract. Ensuring signoff systems are up to date so operatives can record completed works. Maintaining databases of works inc. PPM planners, works lists etc. Booking in works with site/contacts, raising permits, completing pre-site forms where necessary. Handling and resolving operational queries. Supporting the billing of completed works each month, working to month end deadlines, handling commercial billing queries and providing supporting evidence as required. Ordering of consumables and equipment for the London team, ensuring PO numbers or Virtual Credit cards have been correctly raised and used against orders. Maintaining records of orders and being able to provide details of team spend to the Account Director. Logging of quotations raised by the team and ensuring all works to be billed have PO numbers which are logged on the correct documents for billing. Cover for annual leave of Ops Assistant and continual support to the Operations Managers within the London Commercial and wider SWC management team. Providing support to operatives where necessary, including booking in operatives holiday, ensuring delivery of works is unaffected and booking of hotels/transport for staff working away from home. Providing accurate and regular reports to the management on client performance Supporting personnel management, including staff recruitment, performance assessment, training, and mentoring for the central team. Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary. Developing a deep understanding of projects to gain insights into the scope of service delivery. Ensure all SWC and client systems, policies and procedures are adhered to. Ensure that all Health and Safety planning, including risk assessments, COSHH, PPE and Health and Safety Plans co-ordinated by Account Director. Assist with Site Audits Be a Health and Safety ambassador and take a proactive approach to Health and Safety Management and promote good habits and methods of work. Maintain records of RAMs, schedules, training certificates and H&S records via teams and any other shared platforms. Taking ownership of customer complaints, coordinating with resolution parties, and establishing effective communication between stakeholders. In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery. Identify any cost saving opportunities and service delivery innovations. Assist with creation of adverts for SWC vacancies to indeed or equivalent. Take responsibility for the provision of in-house training for the operational team. Will ensure that new starter inductions are carried out for operational team. Support the disciplinary/grievance procedures for the operational team as outlined in employee handbook. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work, to meet and where possible exceed the clients expectations. Additional customer focused responsibilities: Take responsibility of service delivery to ensure outstanding customer service to the client, customers, and visitors. Be a customer service champion and take a proactive approach to customer service management. Provide regular reports and attend planned and ad- hoc meetings with client representatives to ensure service delivery satisfaction. To understand the working relationship between SWC and the client to ensure all actions work to maintain the relationship. Develop customer service training across the SWC team. About You: Applicants must have the right to work in the UK Experience within the industry Experience in supporting a large team Experience in meeting client deadlines. Experience with using management tools such as Big Change, Concept, Salesforce Excellent communication skills, both written and verbal. The bulk of the job is communicating with clients and internal contacts. You must have the ability to communicate with people of all levels. Time Management Skills At times you will have conflicting priorities and will need to be able to prioritise your tasks effectively. You must have the ability to work well on your own, be self-sufficient and motivated whilst also being comfortable working as part of a team and following instruction. Ability to interact effectively at all levels with clients and staff, and to represent SWC in a competent and professional manner. Ability to assess capabilities and motivate staff to deliver the quality of work to meet and where possible exceed the clients expectations. Excellent organisational, planning and time management skills Logical thinking with creative problem-so
HR Advisor 6-month Contract Location Gloucestershire Pay £20.23 per hour. The role will involve working on a restructure project. The project will be working closely with the Director and will involve a larger volume of input than normally would be expected in a change project. For example, you will be creating new job profiles, conducting the initial job evaluation and ensuring there are appreciate levels of management and career progression within the structure. It will therefore be advantage if you understand GLPC job evaluation scheme s. You will ideally have experience of restructure projects and project management skills. As an HR support adviser, your role will be to support HR Advisers and managers and develop proactive HR solutions to drive the business forward. It is a fast moving and challenging environment which requires you to work in a flexible way, moving into any area of HR as the business requires. If this role sounds of interest to you, apply today to (url removed) today RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 7 working days, this unfortunately means that you have been unsuccessful.
Apr 19, 2024
Seasonal
HR Advisor 6-month Contract Location Gloucestershire Pay £20.23 per hour. The role will involve working on a restructure project. The project will be working closely with the Director and will involve a larger volume of input than normally would be expected in a change project. For example, you will be creating new job profiles, conducting the initial job evaluation and ensuring there are appreciate levels of management and career progression within the structure. It will therefore be advantage if you understand GLPC job evaluation scheme s. You will ideally have experience of restructure projects and project management skills. As an HR support adviser, your role will be to support HR Advisers and managers and develop proactive HR solutions to drive the business forward. It is a fast moving and challenging environment which requires you to work in a flexible way, moving into any area of HR as the business requires. If this role sounds of interest to you, apply today to (url removed) today RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 7 working days, this unfortunately means that you have been unsuccessful.