As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks
Apr 18, 2024
Full time
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks
Summary £14.00 up to £14.50 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Internally this role will be called Shift Manager Full Time contract Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 18, 2024
Full time
Summary £14.00 up to £14.50 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Internally this role will be called Shift Manager Full Time contract Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Summary Starting from £14.00 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Contracted hours: 25 to 40 hours Internally this role will be called Shift Manager Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 18, 2024
Full time
Summary Starting from £14.00 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Contracted hours: 25 to 40 hours Internally this role will be called Shift Manager Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Summary Starting from £14.00 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Contracted hours: 35 to 40 hours Internally this role will be called Shift Manager Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 18, 2024
Full time
Summary Starting from £14.00 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Contracted hours: 35 to 40 hours Internally this role will be called Shift Manager Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Summary £14.00 up to £14.50 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Internally this role will be called Shift Manager 30 to 35 hour contract Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 18, 2024
Full time
Summary £14.00 up to £14.50 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Internally this role will be called Shift Manager 30 to 35 hour contract Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Summary £14.00 - £14.50 per hour 40 hour contract variety of early and late shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 18, 2024
Full time
Summary £14.00 - £14.50 per hour 40 hour contract variety of early and late shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Contract: Full Time, permanent Salary : Up to £33,112.56 (including sleep in shifts) Location: Wigton Specific Hours : 42 hours per week- shift pattern on rotation We are currently seeking an experienced Residential Deputy Manager to join our services based in Carlisle. North Lakes Children's Services is a well-established local provider of therapeutic residential care and education for boys aged 6-18. We improve the resilience, self-esteem and abilities of all the young people we work with. We currently have a Management opportunity at our 4-bedroom home in Carlisle. Can you inspire your team? Have you an approachable leadership style? If you are a qualified and experienced Children's Home Deputy Manager, we would love to hear from you. Main Duties Responsible in ensuring that the Statement of Purpose is in place, and reflects the appropriate needs of young people that the home is working with and outlines qualifications, experience and expertise of the staff employed within the home. To be responsible for ensuring a full flow of information into and out of the team and to develop effective communication strategies and systems which assist staff in the operation of their duties. To be responsible for the effective management and development of a range of quality direct services to young people. To ensure that the policies and procedures of North Lakes Children's Services are implemented. To ensure that staff training and development needs are identified and ensuring that those needs are met. To assist in training staff as required. To ensure that all Health and Safety Regulations are complied with in accordance with North Lakes Children's Services policies, procedures and practices. To regularly inspect the condition of the structure, fabric, furnishings and fittings of the building to ensure that all necessary equipment, etc. is in good working order and of a reasonable and acceptable standard of repair. To ensure that effective finance budgets, control, administration and records comply with North Lakes Children's Services expectations and procedures. To promote and implement the companies Equality and Diversity policies and to ensure that staff understand and implement the companies Child Protection Procedures. Quality Assurance - To set, monitor and evaluate standards at individual, team performance and service quality Communication - To establish and manage the team communications systems ensuring that the Company procedures, policies, strategies and objectives are effectively communicated to all team members Professional Practice - To ensure that professional practice in the team is carried out to the highest standards and developed in line with the company stated objectives of continual improvement in quality of its service to the young people in our care and external professionals. General Management - To provide vision and leadership to staff within a specialist team, ensuring that effective systems are in place for workload allocation and management, the application of the company's policies and procedures, including those relating to equality, supervision and appraisal and all aspects of their performance, personal development, health and welfare. Click apply now to visit our careers portal and read the full list of duties. All Applicants must have: Have an understanding of the issues that face young people in care Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent Excellent communication and listening skills Be willing to learn Be able to work well as part of a small team Be willing to undertake a DBS check at enhanced level if successful for the position. Your DBS check shall be paid for by ourselves Experience with Emotional Behavioural Disorder, Social/Residential Work or Youth Work would be advantageous. Have a full, clean UK driving licence and be able to cover at other Residential Homes as and when needed. Benefits: A sleep-in allowance of £62.64 per night- potential extra earning of up to £3257.28 Shift Rotation: 2 days on, 2 days off, with staggered start times ranging from 8am, 12noon or 2pm (i.e. 8am-10pm, 12pm-10pm or 2pm-10pm). 6 weeks annual leave entitlement. Company pension Access to our Employee Discount Scheme, including discounts at various well-known retail companies Access to wellbeing supports via our Employee Assistance Programme Overtime and additional holiday pay at Christmas day and New Year's Day Career progression opportunities Comprehensive annual training including: Child Development, Attachment Theory, PACE Model, Therapeutic Parenting, The Whole Brain Child Model. North Lakes is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. INDRESHP
Apr 18, 2024
Full time
Contract: Full Time, permanent Salary : Up to £33,112.56 (including sleep in shifts) Location: Wigton Specific Hours : 42 hours per week- shift pattern on rotation We are currently seeking an experienced Residential Deputy Manager to join our services based in Carlisle. North Lakes Children's Services is a well-established local provider of therapeutic residential care and education for boys aged 6-18. We improve the resilience, self-esteem and abilities of all the young people we work with. We currently have a Management opportunity at our 4-bedroom home in Carlisle. Can you inspire your team? Have you an approachable leadership style? If you are a qualified and experienced Children's Home Deputy Manager, we would love to hear from you. Main Duties Responsible in ensuring that the Statement of Purpose is in place, and reflects the appropriate needs of young people that the home is working with and outlines qualifications, experience and expertise of the staff employed within the home. To be responsible for ensuring a full flow of information into and out of the team and to develop effective communication strategies and systems which assist staff in the operation of their duties. To be responsible for the effective management and development of a range of quality direct services to young people. To ensure that the policies and procedures of North Lakes Children's Services are implemented. To ensure that staff training and development needs are identified and ensuring that those needs are met. To assist in training staff as required. To ensure that all Health and Safety Regulations are complied with in accordance with North Lakes Children's Services policies, procedures and practices. To regularly inspect the condition of the structure, fabric, furnishings and fittings of the building to ensure that all necessary equipment, etc. is in good working order and of a reasonable and acceptable standard of repair. To ensure that effective finance budgets, control, administration and records comply with North Lakes Children's Services expectations and procedures. To promote and implement the companies Equality and Diversity policies and to ensure that staff understand and implement the companies Child Protection Procedures. Quality Assurance - To set, monitor and evaluate standards at individual, team performance and service quality Communication - To establish and manage the team communications systems ensuring that the Company procedures, policies, strategies and objectives are effectively communicated to all team members Professional Practice - To ensure that professional practice in the team is carried out to the highest standards and developed in line with the company stated objectives of continual improvement in quality of its service to the young people in our care and external professionals. General Management - To provide vision and leadership to staff within a specialist team, ensuring that effective systems are in place for workload allocation and management, the application of the company's policies and procedures, including those relating to equality, supervision and appraisal and all aspects of their performance, personal development, health and welfare. Click apply now to visit our careers portal and read the full list of duties. All Applicants must have: Have an understanding of the issues that face young people in care Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent Excellent communication and listening skills Be willing to learn Be able to work well as part of a small team Be willing to undertake a DBS check at enhanced level if successful for the position. Your DBS check shall be paid for by ourselves Experience with Emotional Behavioural Disorder, Social/Residential Work or Youth Work would be advantageous. Have a full, clean UK driving licence and be able to cover at other Residential Homes as and when needed. Benefits: A sleep-in allowance of £62.64 per night- potential extra earning of up to £3257.28 Shift Rotation: 2 days on, 2 days off, with staggered start times ranging from 8am, 12noon or 2pm (i.e. 8am-10pm, 12pm-10pm or 2pm-10pm). 6 weeks annual leave entitlement. Company pension Access to our Employee Discount Scheme, including discounts at various well-known retail companies Access to wellbeing supports via our Employee Assistance Programme Overtime and additional holiday pay at Christmas day and New Year's Day Career progression opportunities Comprehensive annual training including: Child Development, Attachment Theory, PACE Model, Therapeutic Parenting, The Whole Brain Child Model. North Lakes is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. INDRESHP
Flight Planning & Navigation Specialist Salary: Excellent Contract Type: Permanent Hours Per Week: 40 Hours Reporting to the Flight Planning & ATC Duty Manager, the Flight Planning & Navigation Specialist will provide flight planning and navigational specialist support to the operational delivery responsibilities of the Flight Planning & ATC department. What will you do in the role? The Flight Planning & Navigation Specialist will keep abreast of matters regarding; regulation relating to flight planning and navigation, up-coming changes to European airspace infrastructure, Air Traffic Flow Management and Network Operations. Using this intelligence, the Flight Planning & Navigation Specialist will feedback to internal customers to ensure our company policies, procedures and training continue to sufficiently support operations in what is a very dynamic operating environment. You will also be responsible for: Administration of aircraft database in the Flight Planning system Liaising with Flight Operations to ensure that they are aware of upcoming airspace changes Monitoring company and airport NOTAMs , relaying any relevant operational information to the wider business. Maintaining relationships with various stakeholders regarding the use of airspace for Maintenance Check Flights and coordinating any adjustments of routings to account for various planned military exercises. Ensuring the Flight Planning system route database accurately reflects the agreements with our ANSP's Keeping up to date with future airspace requirement and ensuring relevant data in the Flight Planning system is prepared in a timely manner for operational use. What are the key skills / experience you'll already have? The successful candidate will be a team player with previous airline experience and extensive knowledge in the subject of flight planning and navigation with strong IT skills and excellent verbal and written communication skills. In addition you will also; Use your own initiative, with the ability to work expeditiously and accurately, unsupervised, responding to rapidly changing situations quickly and effectively Strong attention to detail, analytically minded with effective decision-making ability in high pressure situations and inspires and demonstrates consistent leadership skills Results focused and cost conscious, commercial awareness, resilient approach, with the ability to adapt easily to the demands of the business What can we offer you? We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including: Competitive salary, with annual pay review Contributory pension scheme 29 days holiday entitlement per annum (including Bank Holidays) 3 x salary life assurance Generous Discretionary Profit Share Scheme Colleague discounts on Jet2holidays and holidays and flights Cycle to Work Scheme Access to Mental Health First Aiders Many retail discounts on - travel and leisure, health, and wellbeing, eating out, shopping and lifestyle This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with and Jet2holidays
Apr 18, 2024
Full time
Flight Planning & Navigation Specialist Salary: Excellent Contract Type: Permanent Hours Per Week: 40 Hours Reporting to the Flight Planning & ATC Duty Manager, the Flight Planning & Navigation Specialist will provide flight planning and navigational specialist support to the operational delivery responsibilities of the Flight Planning & ATC department. What will you do in the role? The Flight Planning & Navigation Specialist will keep abreast of matters regarding; regulation relating to flight planning and navigation, up-coming changes to European airspace infrastructure, Air Traffic Flow Management and Network Operations. Using this intelligence, the Flight Planning & Navigation Specialist will feedback to internal customers to ensure our company policies, procedures and training continue to sufficiently support operations in what is a very dynamic operating environment. You will also be responsible for: Administration of aircraft database in the Flight Planning system Liaising with Flight Operations to ensure that they are aware of upcoming airspace changes Monitoring company and airport NOTAMs , relaying any relevant operational information to the wider business. Maintaining relationships with various stakeholders regarding the use of airspace for Maintenance Check Flights and coordinating any adjustments of routings to account for various planned military exercises. Ensuring the Flight Planning system route database accurately reflects the agreements with our ANSP's Keeping up to date with future airspace requirement and ensuring relevant data in the Flight Planning system is prepared in a timely manner for operational use. What are the key skills / experience you'll already have? The successful candidate will be a team player with previous airline experience and extensive knowledge in the subject of flight planning and navigation with strong IT skills and excellent verbal and written communication skills. In addition you will also; Use your own initiative, with the ability to work expeditiously and accurately, unsupervised, responding to rapidly changing situations quickly and effectively Strong attention to detail, analytically minded with effective decision-making ability in high pressure situations and inspires and demonstrates consistent leadership skills Results focused and cost conscious, commercial awareness, resilient approach, with the ability to adapt easily to the demands of the business What can we offer you? We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including: Competitive salary, with annual pay review Contributory pension scheme 29 days holiday entitlement per annum (including Bank Holidays) 3 x salary life assurance Generous Discretionary Profit Share Scheme Colleague discounts on Jet2holidays and holidays and flights Cycle to Work Scheme Access to Mental Health First Aiders Many retail discounts on - travel and leisure, health, and wellbeing, eating out, shopping and lifestyle This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with and Jet2holidays
Job Description The Director, System & Platform Operations is a technical leadership role that is responsible for the support, reliability and stability of CitrusAd production systems, environments and offerings. The team owns the reliability vision for the company, driving continuous improvement through a combination of development and operations initiatives as well as process excellence. This position and their team has solid-line responsibility for operations including the deployment, management, monitoring, reporting, troubleshooting, and repair of production systems. Core to the success of the role is to provide a premium customer support experience focused on a "centre of excellence" that allows for a full-service delivery support cycle. The Platform Operations team is responsible for supporting all retailers once they are live. Critically important is how this team collaborates and liaises with other teams such as Customer Support, Client Integration Engineering, Engineering and Customer Success teams. This role ensures production stability and facilitates rapid release of new products and features by balancing the needs of delivery teams and business stakeholders. They ensure flawless ongoing operational functionality to meet increasing customer demands. Collaborating closely with the Engineering team, they maintain system stability and support Customer Integration Engineering from an environment's perspective. Additionally, they lead the team responsible for ensuring 24/7 service availability, crucial for CitrusAd's success. Responsibilities Operational Practices Establish and manage operational practices and ensure we design, implement and operate a support model that is fit for purpose for our future. Production Monitoring and Operational Reporting Adopt a "Measure Everything" approach to ensure that internal service level objectives and customer service levels agreements are exceeded including executive level reporting on operational health metrics such as SLAs, incident resolution, performance, availability, reliability, capacity etc. Customer Support & Incident Management Own incident management processes and on call response. Change Management Uphold processes and procedures to manage change across production platforms System Reliability Work with the wider Engineering, Product, Delivery and Security teams to ensure that appropriate attention is given to production/system reliability. IT Service Management Execute Service Management processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability Leadership and Direction Set and communicate the strategy for achieving the Group's mission, vision and values within the Technology and Operations space, together with the broad actions needed to implement it; inspire a large or diverse workforce to commit to these and to doing extraordinary things to achieve the organization's business goals. Performance Management Manage and report on business performance; hold direct reports accountable for achievement of business plans, and take corrective action where necessary to ensure the achievement of business objectives, balancing the need to deliver short term business objectives with the longer term delivery of stakeholder value. Organisational Capability Identify the capabilities needed to meet the current and emerging business needs of a significant function. Organisational Planning Define the detailed organization structure to align with corporate principles, define the relationship between elements of the organization, and define the responsibilities of senior leaders, to enable the organization to achieve its business objectives. Technical Developments, Process Improvement and Simplification Discuss and recommend more complex or innovative technical developments to improve the quality of software and supporting infrastructure to better meet users' needs. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media Knowledge, Skills and Experience 1-2+ years platform operations engineering, SRE, or DevOps experience and industry experience in a support role in a business-to-business, large/strategic customer segment Experience with configuration, migration and deployment experience related to GCP, Azure or AWS IaaS/PaaS technologies Deep understanding of microservice architecture and best practices advantageous experience gained within Ad technologies and API-based systems Demonstrable expertise in managing large-scale, reliable distributed applications Experience working with multi region geo-localized data and services, running high-availability database systems in a production environment Experience operating complex multi-datacenter, multi-cluster environment and a strong understanding of multi-tenancy and security Experience with enterprise-class SQL, NoSQL and big data databases Knowledge in debugging issues in the following languages: JavaScript, SQL, HTML, XML Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF225250BCompany Description CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that's refreshing! In 2023, we saw an amazing year of growth for our organization, with the focus being on diversifying from our core platform/technology only offering and expanding into the retail media sector via services, as well as creating the largest US ecommerce grocery network. Each strategic move has meant more success and allowed us to continue to win against our competitors. In September 2021 CitrusAd was acquired by the Publicis Groupe (FTSE 100 Company), the third largest communications Group in the world. We are now proud to be part of their overall Global Media business, delivering excellence in eCommerce. At CitrusAd, we are committed to fueling our team members' passion for creativity, collaboration, and desire to learn and grow. After all, it's our people that propel us forward. If you thrive in a creatively open environment with a teamwork atmosphere, this may be the job for you!
Apr 18, 2024
Full time
Job Description The Director, System & Platform Operations is a technical leadership role that is responsible for the support, reliability and stability of CitrusAd production systems, environments and offerings. The team owns the reliability vision for the company, driving continuous improvement through a combination of development and operations initiatives as well as process excellence. This position and their team has solid-line responsibility for operations including the deployment, management, monitoring, reporting, troubleshooting, and repair of production systems. Core to the success of the role is to provide a premium customer support experience focused on a "centre of excellence" that allows for a full-service delivery support cycle. The Platform Operations team is responsible for supporting all retailers once they are live. Critically important is how this team collaborates and liaises with other teams such as Customer Support, Client Integration Engineering, Engineering and Customer Success teams. This role ensures production stability and facilitates rapid release of new products and features by balancing the needs of delivery teams and business stakeholders. They ensure flawless ongoing operational functionality to meet increasing customer demands. Collaborating closely with the Engineering team, they maintain system stability and support Customer Integration Engineering from an environment's perspective. Additionally, they lead the team responsible for ensuring 24/7 service availability, crucial for CitrusAd's success. Responsibilities Operational Practices Establish and manage operational practices and ensure we design, implement and operate a support model that is fit for purpose for our future. Production Monitoring and Operational Reporting Adopt a "Measure Everything" approach to ensure that internal service level objectives and customer service levels agreements are exceeded including executive level reporting on operational health metrics such as SLAs, incident resolution, performance, availability, reliability, capacity etc. Customer Support & Incident Management Own incident management processes and on call response. Change Management Uphold processes and procedures to manage change across production platforms System Reliability Work with the wider Engineering, Product, Delivery and Security teams to ensure that appropriate attention is given to production/system reliability. IT Service Management Execute Service Management processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability Leadership and Direction Set and communicate the strategy for achieving the Group's mission, vision and values within the Technology and Operations space, together with the broad actions needed to implement it; inspire a large or diverse workforce to commit to these and to doing extraordinary things to achieve the organization's business goals. Performance Management Manage and report on business performance; hold direct reports accountable for achievement of business plans, and take corrective action where necessary to ensure the achievement of business objectives, balancing the need to deliver short term business objectives with the longer term delivery of stakeholder value. Organisational Capability Identify the capabilities needed to meet the current and emerging business needs of a significant function. Organisational Planning Define the detailed organization structure to align with corporate principles, define the relationship between elements of the organization, and define the responsibilities of senior leaders, to enable the organization to achieve its business objectives. Technical Developments, Process Improvement and Simplification Discuss and recommend more complex or innovative technical developments to improve the quality of software and supporting infrastructure to better meet users' needs. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media Knowledge, Skills and Experience 1-2+ years platform operations engineering, SRE, or DevOps experience and industry experience in a support role in a business-to-business, large/strategic customer segment Experience with configuration, migration and deployment experience related to GCP, Azure or AWS IaaS/PaaS technologies Deep understanding of microservice architecture and best practices advantageous experience gained within Ad technologies and API-based systems Demonstrable expertise in managing large-scale, reliable distributed applications Experience working with multi region geo-localized data and services, running high-availability database systems in a production environment Experience operating complex multi-datacenter, multi-cluster environment and a strong understanding of multi-tenancy and security Experience with enterprise-class SQL, NoSQL and big data databases Knowledge in debugging issues in the following languages: JavaScript, SQL, HTML, XML Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF225250BCompany Description CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that's refreshing! In 2023, we saw an amazing year of growth for our organization, with the focus being on diversifying from our core platform/technology only offering and expanding into the retail media sector via services, as well as creating the largest US ecommerce grocery network. Each strategic move has meant more success and allowed us to continue to win against our competitors. In September 2021 CitrusAd was acquired by the Publicis Groupe (FTSE 100 Company), the third largest communications Group in the world. We are now proud to be part of their overall Global Media business, delivering excellence in eCommerce. At CitrusAd, we are committed to fueling our team members' passion for creativity, collaboration, and desire to learn and grow. After all, it's our people that propel us forward. If you thrive in a creatively open environment with a teamwork atmosphere, this may be the job for you!
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. REWARDS An achievable quarterly bonus scheme worth up to £14,000 a year An additional Secret Shopper bonus worth up to £2,000 Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - "Fry Cup" and "Olympics" Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart WHAT YOU'LL BE DOING Expected to lead from the front and work shoulder to shoulder with crew and managers. Developing, leading and managing the store team while supporting the delivery of perfect burgers and fries. Demonstrate close attention to detail. Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition You will be accountable for all aspects of your store including the day-to-day operations and long-term planning. Drive the Five Guys culture by always role modelling our values Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs. Spotting potential and developing your team to ensure there is a strong talent pipeline. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Apr 18, 2024
Full time
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. REWARDS An achievable quarterly bonus scheme worth up to £14,000 a year An additional Secret Shopper bonus worth up to £2,000 Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - "Fry Cup" and "Olympics" Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart WHAT YOU'LL BE DOING Expected to lead from the front and work shoulder to shoulder with crew and managers. Developing, leading and managing the store team while supporting the delivery of perfect burgers and fries. Demonstrate close attention to detail. Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition You will be accountable for all aspects of your store including the day-to-day operations and long-term planning. Drive the Five Guys culture by always role modelling our values Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs. Spotting potential and developing your team to ensure there is a strong talent pipeline. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Come and join our One Great Team here at Haven as a Chopstix Noodle Bar Manager! As part of our full time, permanent Food & Beverage Leadership Team, you will - Oversee the day-to-day operation of our Chopstix Noodle Bar, following standard operating procedures ensuring a safe and secure environment for all - Deliver our performance targets against budget, manage stock, margin and cost control - Complete relevant administrative tasks including team Rota's, Safety and Legislative compliance checks - Drive continuous improvement, provide solutions to issues and set goals for growth - Lead and coach the team ensuring they work productively and develop professionally - Engage and inspire the team to always be Guest obsessed - Effectively recruit and train new team What's In It For You? - Free use of our Leisure Facilities, including swimming pool - Up to 50% Discount off food on Park and 20% discount in our shops - Opportunity to use our Corporate Box at the O2 Arena - Fantastic Discounts with many national Brands & Retailers - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels - Reward & Recognition Schemes - Training and development opportunities including fully funded qualifications - Fantastic Health, Mind & Money Support Programme - Enhanced family friendly policies and pay (eligibility criteria applied) Salary: Up to £32,000 plus Benefits, and the opportunity to earn up to 10% Annual Bonus Experience and Qualifications You may already be a Restaurant Manager or Store Manager in a well-known Takeaway brand or Fast-food franchise which is great. Or maybe you're an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is - Proven experience leading large teams in a Food & Beverage or similar environment - Experience in managing operations, performance, resources and cost control - Can confidently deal with Guest concerns and resolve problems - Excellent communication, organisational and leadership skills - Strong decision-making ability Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
Apr 18, 2024
Full time
Come and join our One Great Team here at Haven as a Chopstix Noodle Bar Manager! As part of our full time, permanent Food & Beverage Leadership Team, you will - Oversee the day-to-day operation of our Chopstix Noodle Bar, following standard operating procedures ensuring a safe and secure environment for all - Deliver our performance targets against budget, manage stock, margin and cost control - Complete relevant administrative tasks including team Rota's, Safety and Legislative compliance checks - Drive continuous improvement, provide solutions to issues and set goals for growth - Lead and coach the team ensuring they work productively and develop professionally - Engage and inspire the team to always be Guest obsessed - Effectively recruit and train new team What's In It For You? - Free use of our Leisure Facilities, including swimming pool - Up to 50% Discount off food on Park and 20% discount in our shops - Opportunity to use our Corporate Box at the O2 Arena - Fantastic Discounts with many national Brands & Retailers - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels - Reward & Recognition Schemes - Training and development opportunities including fully funded qualifications - Fantastic Health, Mind & Money Support Programme - Enhanced family friendly policies and pay (eligibility criteria applied) Salary: Up to £32,000 plus Benefits, and the opportunity to earn up to 10% Annual Bonus Experience and Qualifications You may already be a Restaurant Manager or Store Manager in a well-known Takeaway brand or Fast-food franchise which is great. Or maybe you're an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is - Proven experience leading large teams in a Food & Beverage or similar environment - Experience in managing operations, performance, resources and cost control - Can confidently deal with Guest concerns and resolve problems - Excellent communication, organisational and leadership skills - Strong decision-making ability Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
About the Role: Grade Level (for internal use): 15 Head of Technology for KY3P KY3P (Know Your Third Party) is a third-party risk management platform developed by S&P Global. It is designed to help financial institutions and other organizations streamline their vendor and counterparty risk management processes. The platform provides a centralized location for collecting and managing vendor information, conducting due diligence, and monitoring risks. Job Summary: As the Head of Technology for KY3P, you will be responsible for leading the development and implementation of the company's technology strategy. You will work closely with other departments to ensure that our technology solutions are aligned with our business goals and objectives and report into the Head of Technology for Credit and Risk Solutions (C&RS). Key Responsibilities: Develop and implement a technology strategy that supports the company's goals and objectives. Lead the technology team and provide guidance and direction to ensure the successful delivery of projects. Collaborate with other departments to identify and implement technology solutions that improve business processes and enhance customer experience. Stay up-to-date with emerging trends and technologies and assess their potential impact on the company. Ensure the security and integrity of the company's data and systems. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. At least 10 years of experience in a technology leadership role. Strong technical knowledge and experience in software development, infrastructure, and cybersecurity. Excellent leadership and management skills. Strong communication and collaboration skills. Experience in the financial services industry is a plus. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. - 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH102 - Senior Management (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning) Job ID: 300034 Posted On: 2024-04-15 Location: London, United Kingdom
Apr 18, 2024
Full time
About the Role: Grade Level (for internal use): 15 Head of Technology for KY3P KY3P (Know Your Third Party) is a third-party risk management platform developed by S&P Global. It is designed to help financial institutions and other organizations streamline their vendor and counterparty risk management processes. The platform provides a centralized location for collecting and managing vendor information, conducting due diligence, and monitoring risks. Job Summary: As the Head of Technology for KY3P, you will be responsible for leading the development and implementation of the company's technology strategy. You will work closely with other departments to ensure that our technology solutions are aligned with our business goals and objectives and report into the Head of Technology for Credit and Risk Solutions (C&RS). Key Responsibilities: Develop and implement a technology strategy that supports the company's goals and objectives. Lead the technology team and provide guidance and direction to ensure the successful delivery of projects. Collaborate with other departments to identify and implement technology solutions that improve business processes and enhance customer experience. Stay up-to-date with emerging trends and technologies and assess their potential impact on the company. Ensure the security and integrity of the company's data and systems. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. At least 10 years of experience in a technology leadership role. Strong technical knowledge and experience in software development, infrastructure, and cybersecurity. Excellent leadership and management skills. Strong communication and collaboration skills. Experience in the financial services industry is a plus. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. - 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH102 - Senior Management (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning) Job ID: 300034 Posted On: 2024-04-15 Location: London, United Kingdom
We are looking to recruit a Senior Proposal Manager; you will focus on winning submissions for projects across the Southwest and South Wales. Leading first-stage tenders, you will be responsible for preparing high-quality bids that delight our customers. We are committed to truly understanding our customers' needs and developing sustainable solutions that are clearly articulated in customer-focused, attractive submissions. Our high win rate means you will see more of your effort converted to live projects. Working flexibly from home and one of our offices (Cardiff, Bristol, or Exeter), you will have a passion for construction and be able to demonstrate the skills and capabilities below: Strong team leadership skills: Lead the team assembled for the proposal, who will come from other departments and outside the business. You will: Identify and assemble the people needed to produce and win the bid. Motivate and inspire them to get the best from the whole team. Agree individual roles and responsibilities. Check progress and support bid team members. Provide feedback to bid team members about their performance on the bid. Lead the bid strategy: Contribute to and create our bid win plan, then consistently communicate this to the team throughout so that the bid is developed in line with the strategy. You will: Understand the entire bid submission and influence our approach to align with the 'win plan.' Revisit the strategy when needed. Be accountable for everything that goes into the bid. Define and shape the visual presentation of the submission. Bid writing skills: Being a strong bid writer, you will make sure all the written content in the bid is clear and compelling by: Owning individual answers (planning and scripting). Briefing other bid writing contributors. Checking the quality of other contributors' work and providing feedback and/or intervening. Signing off on all the written content before the Director peer review. Essential and Desirable Criteria Essential: Experience in construction or infrastructure Strong writing skills - able to craft clear, concise, and compelling bids. Strong attention to detail - all our proposals must be error-free. Project management skills - able to meet the proposal deadline and coordinate the input of multiple team members. Desired: English literature or journalism qualification. Additional Information At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Construction is changing and we are at the forefront of that change. Pioneering new ways to build, innovating the way construction is viewed and establishing ourselves as one of the top employers in any industry. It truly is an amazing company in one of the most exciting industries with a vast array of professional career paths. Adding to that our numerous people awards, we understand everyone has a unique potential and ability to make a difference and succeed; if you want your skills developed and talent recognised, why not join our business! Willmott Dixon has recently been awarded No 1 in the Best "Big" Companies (2022) to work for and already holds the Times Top 50 Employers for Women 2022 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Apr 18, 2024
Full time
We are looking to recruit a Senior Proposal Manager; you will focus on winning submissions for projects across the Southwest and South Wales. Leading first-stage tenders, you will be responsible for preparing high-quality bids that delight our customers. We are committed to truly understanding our customers' needs and developing sustainable solutions that are clearly articulated in customer-focused, attractive submissions. Our high win rate means you will see more of your effort converted to live projects. Working flexibly from home and one of our offices (Cardiff, Bristol, or Exeter), you will have a passion for construction and be able to demonstrate the skills and capabilities below: Strong team leadership skills: Lead the team assembled for the proposal, who will come from other departments and outside the business. You will: Identify and assemble the people needed to produce and win the bid. Motivate and inspire them to get the best from the whole team. Agree individual roles and responsibilities. Check progress and support bid team members. Provide feedback to bid team members about their performance on the bid. Lead the bid strategy: Contribute to and create our bid win plan, then consistently communicate this to the team throughout so that the bid is developed in line with the strategy. You will: Understand the entire bid submission and influence our approach to align with the 'win plan.' Revisit the strategy when needed. Be accountable for everything that goes into the bid. Define and shape the visual presentation of the submission. Bid writing skills: Being a strong bid writer, you will make sure all the written content in the bid is clear and compelling by: Owning individual answers (planning and scripting). Briefing other bid writing contributors. Checking the quality of other contributors' work and providing feedback and/or intervening. Signing off on all the written content before the Director peer review. Essential and Desirable Criteria Essential: Experience in construction or infrastructure Strong writing skills - able to craft clear, concise, and compelling bids. Strong attention to detail - all our proposals must be error-free. Project management skills - able to meet the proposal deadline and coordinate the input of multiple team members. Desired: English literature or journalism qualification. Additional Information At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Construction is changing and we are at the forefront of that change. Pioneering new ways to build, innovating the way construction is viewed and establishing ourselves as one of the top employers in any industry. It truly is an amazing company in one of the most exciting industries with a vast array of professional career paths. Adding to that our numerous people awards, we understand everyone has a unique potential and ability to make a difference and succeed; if you want your skills developed and talent recognised, why not join our business! Willmott Dixon has recently been awarded No 1 in the Best "Big" Companies (2022) to work for and already holds the Times Top 50 Employers for Women 2022 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
We have an exciting opportunity for an ambitious, energetic team leader to head up Sales and drive profitable revenue growth. You will be working with one of the most interesting, quality-led beer portfolios in the UK. Since 2013 Biercraft has worked with the best independent producers placing the finest beers, ciders and soft drinks into leading restaurants, bars, hotels, pubs and retailers. Our own drivers deliver beer from our temperature-controlled warehouse and offices in NW10 to postcodes in London within 24 hours of ordering. Our turnover has doubled in the last few years and we are now embarking on our next stage of development. Ideally the candidate will have London on-trade experience. They will be responsible for managing and growing Sales with existing customers, as well as developing new business opportunities for Biercraft and our partner brewers. The role includes the management and development of direct reports, developing a coherent Sales plan and identifying prospective new customers. The candidate needs to work closely with senior management and work seamlessly with our ordering and warehouse functions. Key Responsibilities Maintain and develop existing customer accounts to achieve budgeted revenue and margin. Develop a Sales strategy, including identifying new business opportunities to build turnover and profit. Manage and train a Sales team. Regularly review direct reports Sales vs. Budget to analyse Sales performance Collate, analyse and summarise monthly performance. Undertake quarterly reviews and provide guidance with completion of personal objectives. About You Experience of selling and growing accounts in both the on and off-trade and ability to meet sales targets. Experience in developing new business opportunities to achieve new business targets. Experience in managing and leading a sales team is preferred. Self-motivated with a positive outlook and excellent communication skills. Good organisational skills with the ability to deal with administrative tasks efficiently. IT proficient. What you can expect Competitive salary. 25 days' holiday, excluding public holidays increasing after 2 years' service. Personal bonus of up to 5% of salary, based on performance against objectives. Company bonus of up to 20% of salary. Company pension scheme. Membership of company Pirkx scheme Additional Application Instructions If you would like to apply please send your CV and a covering email to
Apr 18, 2024
Full time
We have an exciting opportunity for an ambitious, energetic team leader to head up Sales and drive profitable revenue growth. You will be working with one of the most interesting, quality-led beer portfolios in the UK. Since 2013 Biercraft has worked with the best independent producers placing the finest beers, ciders and soft drinks into leading restaurants, bars, hotels, pubs and retailers. Our own drivers deliver beer from our temperature-controlled warehouse and offices in NW10 to postcodes in London within 24 hours of ordering. Our turnover has doubled in the last few years and we are now embarking on our next stage of development. Ideally the candidate will have London on-trade experience. They will be responsible for managing and growing Sales with existing customers, as well as developing new business opportunities for Biercraft and our partner brewers. The role includes the management and development of direct reports, developing a coherent Sales plan and identifying prospective new customers. The candidate needs to work closely with senior management and work seamlessly with our ordering and warehouse functions. Key Responsibilities Maintain and develop existing customer accounts to achieve budgeted revenue and margin. Develop a Sales strategy, including identifying new business opportunities to build turnover and profit. Manage and train a Sales team. Regularly review direct reports Sales vs. Budget to analyse Sales performance Collate, analyse and summarise monthly performance. Undertake quarterly reviews and provide guidance with completion of personal objectives. About You Experience of selling and growing accounts in both the on and off-trade and ability to meet sales targets. Experience in developing new business opportunities to achieve new business targets. Experience in managing and leading a sales team is preferred. Self-motivated with a positive outlook and excellent communication skills. Good organisational skills with the ability to deal with administrative tasks efficiently. IT proficient. What you can expect Competitive salary. 25 days' holiday, excluding public holidays increasing after 2 years' service. Personal bonus of up to 5% of salary, based on performance against objectives. Company bonus of up to 20% of salary. Company pension scheme. Membership of company Pirkx scheme Additional Application Instructions If you would like to apply please send your CV and a covering email to
Workplace Experience Lead/Food Program Manager - EMEA page is loaded Workplace Experience Lead/Food Program Manager - EMEA Apply remote type Remote locations London, GBR time type Full time posted on Posted Yesterday job requisition id REQ336922 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Workplace Experience Lead / Food Program Manager EMEA Work Dynamics EMEA - Corporate Accounts Summary The Workplace Experience Lead is responsible for all aspects of experience focused services on the account including soft services, amenity programming, customer experience training and operations. The Workplace Experience Lead will oversee an integrated service offering that creates memorable experiences within our client's space that are a key differentiator for how our client's organization is perceived and valued and positively impacts how the workplace is experienced by our client's employees and guests. Services may include, but are not limited to, reception / guest services, on-site fitness, foodservices, meeting & events, mail, print and other high touch employee services. The Experience Services Lead will be expected to provide superior client service while applying our core values of teamwork, ethics, and excellence. You are committed to helping our people achieve their ambitions and our client aspirations. Works closely with Account Leadership and our Client to understand the goals, objectives and focus areas for Experience Services on the account. Establishes challenging, realistic, and obtainable goals to guide operation and performance. Develops comprehensive business plans that enhance employee engagement, increase productivity, reduce cost, mitigate risk, and create value for our Client and JLL Manages the operational implementation of experience focused services on the account, developing programs, tools and processes while integrating the underlying services. Strives to improve service performance. Achieves and exceeds goals including performance goals, budget goals, team goals. Develops and implements customer experience training plan that enables exceptional service delivery across the account globally. Utilizes interpersonal and communication skills to lead, influence, and encourage others. Advocates sound financial/business decision making; demonstrates honesty/integrity. Leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Establishes and maintains sound management guidelines for appropriate staffing levels in accordance with client service level agreements and operating days. Sets goals and expectations for direct reports using the performance review process and holds team accountable for successful performance. Ensures that expectations and objectives are clearly communicated. Establishes and maintains open, collaborative relationships with direct reports and entire Experience team and ensures direct reports do the same for their team. Ensuring Exceptional Customer Service Anticipation and response to needs and concerns of multiple clients and transform problems into opportunities. Monitors and manages 3rd party vendor performance related to soft services delivery. Proactively identifies and escalates risks and issues at the account level (audit findings, client complaints, material vendor service issues, information security, any impact to the Account KPI's) Shares plans to take corrective action based on KPI and survey results with client leadership. Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Perform additional job duties, as requested. In addition to the responsibilities mentioned, The Workplace Experience Lead is also responsible for food program management. This includes overseeing the foodservices aspect of the experience-focused services on the account. The Workplace Experience Lead will be responsible for developing and implementing foodservice programs that align with the client's goals and objectives. Specific responsibilities related to food program management may include: Collaborating with the client and internal stakeholders to understand their foodservice needs and preferences. Developing a comprehensive foodservice plan that enhances employee engagement and satisfaction. Managing the operational implementation of the food program, including menu planning, vendor selection, and quality control Ensuring compliance with food safety regulations and health standards Developing and implementing training programs for foodservice staff to ensure exceptional service delivery. Monitoring and managing vendor performance related to foodservices delivery. Analysing and interpreting foodservice data, such as customer feedback and sales trends, to make informed decisions and drive continuous improvement. Identifying and implementing innovative ideas and best practices in foodservice to enhance the overall experience for employees and guests. Collaborating with other teams, such as facility management and procurement, to ensure smooth coordination and integration of foodservices with other aspects of the client's operations. The Experience Services Lead will play a key role in transforming the client's food experience, ensuring that it aligns with their goals and contributes to a positive works. Sound like you? To apply you need to be: Bachelor's degree 10+ years prior experience in Soft Services, Facility Management or Operations and/or knowledge of commercial real estate or hospitality industry, preferred. Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast paced heavily matrixed environment. Track record of initiative, integrity, and good judgement Strong analytical/financial aptitude Ability to gather data, assess situations and quickly develop solutions. Highly collaborative with strong interpersonal skills Excellent verbal and written communication skills with the ability to communicate professionally. Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, and Access) Location: Remote -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise . click apply for full job details
Apr 18, 2024
Full time
Workplace Experience Lead/Food Program Manager - EMEA page is loaded Workplace Experience Lead/Food Program Manager - EMEA Apply remote type Remote locations London, GBR time type Full time posted on Posted Yesterday job requisition id REQ336922 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Workplace Experience Lead / Food Program Manager EMEA Work Dynamics EMEA - Corporate Accounts Summary The Workplace Experience Lead is responsible for all aspects of experience focused services on the account including soft services, amenity programming, customer experience training and operations. The Workplace Experience Lead will oversee an integrated service offering that creates memorable experiences within our client's space that are a key differentiator for how our client's organization is perceived and valued and positively impacts how the workplace is experienced by our client's employees and guests. Services may include, but are not limited to, reception / guest services, on-site fitness, foodservices, meeting & events, mail, print and other high touch employee services. The Experience Services Lead will be expected to provide superior client service while applying our core values of teamwork, ethics, and excellence. You are committed to helping our people achieve their ambitions and our client aspirations. Works closely with Account Leadership and our Client to understand the goals, objectives and focus areas for Experience Services on the account. Establishes challenging, realistic, and obtainable goals to guide operation and performance. Develops comprehensive business plans that enhance employee engagement, increase productivity, reduce cost, mitigate risk, and create value for our Client and JLL Manages the operational implementation of experience focused services on the account, developing programs, tools and processes while integrating the underlying services. Strives to improve service performance. Achieves and exceeds goals including performance goals, budget goals, team goals. Develops and implements customer experience training plan that enables exceptional service delivery across the account globally. Utilizes interpersonal and communication skills to lead, influence, and encourage others. Advocates sound financial/business decision making; demonstrates honesty/integrity. Leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Establishes and maintains sound management guidelines for appropriate staffing levels in accordance with client service level agreements and operating days. Sets goals and expectations for direct reports using the performance review process and holds team accountable for successful performance. Ensures that expectations and objectives are clearly communicated. Establishes and maintains open, collaborative relationships with direct reports and entire Experience team and ensures direct reports do the same for their team. Ensuring Exceptional Customer Service Anticipation and response to needs and concerns of multiple clients and transform problems into opportunities. Monitors and manages 3rd party vendor performance related to soft services delivery. Proactively identifies and escalates risks and issues at the account level (audit findings, client complaints, material vendor service issues, information security, any impact to the Account KPI's) Shares plans to take corrective action based on KPI and survey results with client leadership. Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies. Perform additional job duties, as requested. In addition to the responsibilities mentioned, The Workplace Experience Lead is also responsible for food program management. This includes overseeing the foodservices aspect of the experience-focused services on the account. The Workplace Experience Lead will be responsible for developing and implementing foodservice programs that align with the client's goals and objectives. Specific responsibilities related to food program management may include: Collaborating with the client and internal stakeholders to understand their foodservice needs and preferences. Developing a comprehensive foodservice plan that enhances employee engagement and satisfaction. Managing the operational implementation of the food program, including menu planning, vendor selection, and quality control Ensuring compliance with food safety regulations and health standards Developing and implementing training programs for foodservice staff to ensure exceptional service delivery. Monitoring and managing vendor performance related to foodservices delivery. Analysing and interpreting foodservice data, such as customer feedback and sales trends, to make informed decisions and drive continuous improvement. Identifying and implementing innovative ideas and best practices in foodservice to enhance the overall experience for employees and guests. Collaborating with other teams, such as facility management and procurement, to ensure smooth coordination and integration of foodservices with other aspects of the client's operations. The Experience Services Lead will play a key role in transforming the client's food experience, ensuring that it aligns with their goals and contributes to a positive works. Sound like you? To apply you need to be: Bachelor's degree 10+ years prior experience in Soft Services, Facility Management or Operations and/or knowledge of commercial real estate or hospitality industry, preferred. Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast paced heavily matrixed environment. Track record of initiative, integrity, and good judgement Strong analytical/financial aptitude Ability to gather data, assess situations and quickly develop solutions. Highly collaborative with strong interpersonal skills Excellent verbal and written communication skills with the ability to communicate professionally. Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, and Access) Location: Remote -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise . click apply for full job details
Global Head of Retail Sales - Coco & Eve Coco & Eve was founded in 2018, capturing the spirit of Bali with clean, vegan beauty products, sprinkling its magic across all of our innovative formulas. With 22 beauty awards and operating in 38 countries across retail, Amazon & our direct channel, we are set to continue our rapid growth. From haircare, suncare and skincare, we combine clinically proven actives with tropical goodness and a sustainable beauty focus. In 2024, we have a product launch pipeline with 15 product launches across 8 key moments plus we are launching the brand instore with top global retailers. It will be the biggest year for Coco & Eve in the brand's history. About the Job As the Global Head of Retail Sales at Coco & Eve, you will oversee the strategic partnerships and growth of the global wholesale channel. This leadership role is central to our strategy, focusing on enhancing and deepening engagements with our current partners while overseeing our wholesale operations. You will manage a team of five account managers and additional field staff, ensuring a cohesive and effective approach across our retail channels. We are looking for a reliable leader with a robust track record in sales and partnership management, passionate about refining our retail approach and driving substantial growth within established channels. Key Responsibilities: Strategically expand and deepen existing retail and e-commerce partnerships, driving substantial growth and enhancing partnership value. Manage the Wholesale Profit & Loss (P&L) and budget, ensuring optimal growth through targeted strategies that maximise the potential of existing channels. Refine and implement retail strategies for each brand to elevate their market presence and consumer engagement through initiatives such as samples, sets, Gift With Purchase (GWP), and visual merchandising. Collaborate with the Global Marketing team to optimise product offerings and category strategies within the retail environment, creating customised retailer-specific marketing calendars and comprehensive activation plans. Build stronger, more strategic relationships with current retail partners, developing comprehensive business strategies that are mutually beneficial and support our brand objectives. Analyse performance metrics from retail partnerships frequently, adjusting strategies as necessary to enhance sales effectiveness, marketing efficiency, and campaign impact. Lead, inspire, and develop a team of five account managers and additional field staff located in strategic markets such as the UK, US, and Canada, promoting high performance and continuous growth. Requirements: Minimum of 6 years in sales/business development, specifically with extensive experience in managing and growing retail accounts within the beauty industry. Proven ability to enhance and expand partnerships, with a strong focus on strategic growth and achieving results through established relationships. Excellent leadership qualities, capable of managing and mentoring a diverse team of account managers and field staff. Strong negotiation skills and business acumen, with the ability to work effectively both independently and as part of a team. High-level analytical and strategic thinking skills, coupled with solid planning and organisational abilities. Experience in the beauty industry is highly desirable, with a mandatory understanding of international markets, particularly in the US and Europe and with partners such as Ulta, Sephora, Boots and/or Douglas. What We Offer: This role offers an exciting opportunity for a candidate who excels in a dynamic, metrics-driven environment, enjoys cultivating deep relationships, and is keen to have a significant impact at a global scale. Join Coco & Eve to lead a team dedicated to excellence and innovation in the beauty industry, supported by a company that values creativity and progressive strategies. This job has everything for the right applicant, and is available immediately. All applications will be treated confidentially. Only successful candidates will be contacted. Supernova is an equal opportunity employer. Our values define the working culture and environment we strive to create - fair, diverse, respectful and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. We promote harmonious working relationships and encourage a learning and development culture. We welcome applications from talented people coming from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Apr 18, 2024
Full time
Global Head of Retail Sales - Coco & Eve Coco & Eve was founded in 2018, capturing the spirit of Bali with clean, vegan beauty products, sprinkling its magic across all of our innovative formulas. With 22 beauty awards and operating in 38 countries across retail, Amazon & our direct channel, we are set to continue our rapid growth. From haircare, suncare and skincare, we combine clinically proven actives with tropical goodness and a sustainable beauty focus. In 2024, we have a product launch pipeline with 15 product launches across 8 key moments plus we are launching the brand instore with top global retailers. It will be the biggest year for Coco & Eve in the brand's history. About the Job As the Global Head of Retail Sales at Coco & Eve, you will oversee the strategic partnerships and growth of the global wholesale channel. This leadership role is central to our strategy, focusing on enhancing and deepening engagements with our current partners while overseeing our wholesale operations. You will manage a team of five account managers and additional field staff, ensuring a cohesive and effective approach across our retail channels. We are looking for a reliable leader with a robust track record in sales and partnership management, passionate about refining our retail approach and driving substantial growth within established channels. Key Responsibilities: Strategically expand and deepen existing retail and e-commerce partnerships, driving substantial growth and enhancing partnership value. Manage the Wholesale Profit & Loss (P&L) and budget, ensuring optimal growth through targeted strategies that maximise the potential of existing channels. Refine and implement retail strategies for each brand to elevate their market presence and consumer engagement through initiatives such as samples, sets, Gift With Purchase (GWP), and visual merchandising. Collaborate with the Global Marketing team to optimise product offerings and category strategies within the retail environment, creating customised retailer-specific marketing calendars and comprehensive activation plans. Build stronger, more strategic relationships with current retail partners, developing comprehensive business strategies that are mutually beneficial and support our brand objectives. Analyse performance metrics from retail partnerships frequently, adjusting strategies as necessary to enhance sales effectiveness, marketing efficiency, and campaign impact. Lead, inspire, and develop a team of five account managers and additional field staff located in strategic markets such as the UK, US, and Canada, promoting high performance and continuous growth. Requirements: Minimum of 6 years in sales/business development, specifically with extensive experience in managing and growing retail accounts within the beauty industry. Proven ability to enhance and expand partnerships, with a strong focus on strategic growth and achieving results through established relationships. Excellent leadership qualities, capable of managing and mentoring a diverse team of account managers and field staff. Strong negotiation skills and business acumen, with the ability to work effectively both independently and as part of a team. High-level analytical and strategic thinking skills, coupled with solid planning and organisational abilities. Experience in the beauty industry is highly desirable, with a mandatory understanding of international markets, particularly in the US and Europe and with partners such as Ulta, Sephora, Boots and/or Douglas. What We Offer: This role offers an exciting opportunity for a candidate who excels in a dynamic, metrics-driven environment, enjoys cultivating deep relationships, and is keen to have a significant impact at a global scale. Join Coco & Eve to lead a team dedicated to excellence and innovation in the beauty industry, supported by a company that values creativity and progressive strategies. This job has everything for the right applicant, and is available immediately. All applications will be treated confidentially. Only successful candidates will be contacted. Supernova is an equal opportunity employer. Our values define the working culture and environment we strive to create - fair, diverse, respectful and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. We promote harmonious working relationships and encourage a learning and development culture. We welcome applications from talented people coming from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
General Manager We have an amazing opportunity for an experienced General Manager to join our fantastic team. Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns (Formally White Brasserie Company) brands are renowned for being a home-from-home. Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests. General Manager - What we offer: Competitive salary plus quarterly bonus Private Healthcare with Bupa Employee Assistance Program with Hospitality Action 28 days of holiday Additional holiday - option to buy an extra 5 days holiday per year Enhanced Maternity & Paternity package Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it. Coaching and Mentorship program to support your career progression Refer a Friend Bonus up to £1500 Instant access to pay you have already earned through EarlyPay 50% off food at any Heartwood Inns or Brasserie Blanc 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount 10% off company gift cards A thoughtful gift to celebrate your birthday Long Service Recognition Awards The Pantry - 100's of retailers and experience discounts through Reward Gateway Cycle to Work Scheme General Manager - The Ideal Candidate: Will have a great presence and a vibrant personality Strong leadership and interpersonal skills Be a real team player who thrives on motivation and empowering your team Will have experience in running busy operations and overseeing large teams Ability to maintain high standards across all areas of the business It is essential that you are commercially and financially minded Proven experience in delivering business growth, budgets, staff retention Our investment in your development. Heartwood Collection currently has 22 pubs and 14 Brasserie Blancs. We aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take your next step and develop your career with us through our bespoke "Stepping Stones" training and development programme.
Apr 18, 2024
Full time
General Manager We have an amazing opportunity for an experienced General Manager to join our fantastic team. Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns (Formally White Brasserie Company) brands are renowned for being a home-from-home. Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests. General Manager - What we offer: Competitive salary plus quarterly bonus Private Healthcare with Bupa Employee Assistance Program with Hospitality Action 28 days of holiday Additional holiday - option to buy an extra 5 days holiday per year Enhanced Maternity & Paternity package Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it. Coaching and Mentorship program to support your career progression Refer a Friend Bonus up to £1500 Instant access to pay you have already earned through EarlyPay 50% off food at any Heartwood Inns or Brasserie Blanc 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount 10% off company gift cards A thoughtful gift to celebrate your birthday Long Service Recognition Awards The Pantry - 100's of retailers and experience discounts through Reward Gateway Cycle to Work Scheme General Manager - The Ideal Candidate: Will have a great presence and a vibrant personality Strong leadership and interpersonal skills Be a real team player who thrives on motivation and empowering your team Will have experience in running busy operations and overseeing large teams Ability to maintain high standards across all areas of the business It is essential that you are commercially and financially minded Proven experience in delivering business growth, budgets, staff retention Our investment in your development. Heartwood Collection currently has 22 pubs and 14 Brasserie Blancs. We aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take your next step and develop your career with us through our bespoke "Stepping Stones" training and development programme.
About the role Supervisors are the heart of our retail operations. Working closely with the Manager and the Shop Team, our Supervisors make sure our customers have a great visit every time they come into a Greggs shop. Our Supervisors are responsible for managing the shop when the Shop Manager isn't around; as second in command, Supervisors really are our Shop Managers' right-hand person. What you'll do We serve our customers across number of different channels; in-shop, delivery, click & collect and drive thru. This means that our Supervisors get involved with lots of different tasks and activities. As well as some of the more practical tasks such as serving customers, food prep and keeping the shop clean; you'll also keep your team engaged and motivated to deliver the fast and friendly service Greggs is famous for across all our customer channels. About you We're looking for our Supervisors to have had some team supervisory experience in a similar customer focused retail environment. You'll be focused on delivering excellent standards and great products all whilst keeping an eye on your targets. Your honesty, hard-work and leadership abilities will inspire your team to deliver great results and provide a consistently brilliant customer experience. You'll be available for the shifts advertised within the job advert. About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. Vacancy Information Join us as a Supervisor, and you'll be part of a team that loves putting our customers first in all that we do. This means a passion for delivering fast and friendly service, pride in preparing our much-loved products and making sure the shop looks great! We offer fantastic benefits that help make Greggs a great place to work Competitive pay Colleague discount, up to 50% off our own-produced products Free hot drinks while on a shift break 4.2 week annual pro-rated, increasing with service Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing. Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers. A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge Colleague Networks - internal groups where colleagues and their allies can share their own personal experiences, offer feedback on the way we do things at Greggs, and provide support to one another
Apr 18, 2024
Full time
About the role Supervisors are the heart of our retail operations. Working closely with the Manager and the Shop Team, our Supervisors make sure our customers have a great visit every time they come into a Greggs shop. Our Supervisors are responsible for managing the shop when the Shop Manager isn't around; as second in command, Supervisors really are our Shop Managers' right-hand person. What you'll do We serve our customers across number of different channels; in-shop, delivery, click & collect and drive thru. This means that our Supervisors get involved with lots of different tasks and activities. As well as some of the more practical tasks such as serving customers, food prep and keeping the shop clean; you'll also keep your team engaged and motivated to deliver the fast and friendly service Greggs is famous for across all our customer channels. About you We're looking for our Supervisors to have had some team supervisory experience in a similar customer focused retail environment. You'll be focused on delivering excellent standards and great products all whilst keeping an eye on your targets. Your honesty, hard-work and leadership abilities will inspire your team to deliver great results and provide a consistently brilliant customer experience. You'll be available for the shifts advertised within the job advert. About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. Vacancy Information Join us as a Supervisor, and you'll be part of a team that loves putting our customers first in all that we do. This means a passion for delivering fast and friendly service, pride in preparing our much-loved products and making sure the shop looks great! We offer fantastic benefits that help make Greggs a great place to work Competitive pay Colleague discount, up to 50% off our own-produced products Free hot drinks while on a shift break 4.2 week annual pro-rated, increasing with service Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing. Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers. A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge Colleague Networks - internal groups where colleagues and their allies can share their own personal experiences, offer feedback on the way we do things at Greggs, and provide support to one another
About the Role: Grade Level (for internal use): 13 Corporate Actions Sales Director S&P Global has a requirement for an experienced Sales Director to grow our business and user base within EMEA for its Managed Corporate Actions data service and Information Mosaic corporate actions processing solutions SaaS, IMActions, IMConnecting, IMAnalytics, and IMBridge. The corporate actions sales team is a dedicated, revenue driven team responsible for client-facing activity including coordination of sales coverage to maximize cross-selling opportunities.The role requires you to have excellent written and verbal communication skills, strong organizational / coordination skills, broad experience in financial markets and corporate actions, generating new business and "hunter" style sales experience and the ability to manage complex relationships. You will be responsible for developing and maintaining close alliances with senior customer management personnel, offering recommendations through formal sales presentations and written proposals, working with the cross functional team to negotiate and close product / solution-based engagements. Duties & Accountabilities: Driving and executing new business Form external partnership to enhance the content of the solution and drive revenues Develop and manage sales pipeline, prospect, and assess sales and move Manage and track customer and transactional information in Salesforce Coordinate resources throughout the sales cycle, including product support and operations Provide regular reporting of pipeline and forecast through Salesforce Keep abreast of competition, competitive issues, and products Participate in team building and company-growth activities including strategy setting, sales training, marketing efforts and customer care Travel to customer locations in support of sales efforts Practice effective, excellent communication with management, customers, and support staff Understand and ensure awareness related to corporate actions and requirements Education and Experience: Bachelor's degree minimum.Graduate degree strongly preferred Candidates will have 10+ years of sales and account management experience with a proven track record of success Experience with procurement, operations, and corporate actions Extensive experience in financial markets with a strong focus on operations and corporate actions Experience with revenue generation Have the credibility and capability to work at the highest level within an organization to develop new business and relationships Management Requirements: Experience working with financial services clients Experience working internally with multiple teams Must be a proven leader Personal competencies: Successful sales experience with a proven track record of over achievement selling complex solutions and non-tangible business value in competitive environment Must be organized and with the ability to manage multiple clients in parallel whilst maintaining excellent attention to detail Ability to set and meet external deadlines Flexible and able to adapt to changing situations Excellent communication skills - listening, writing, speaking, are major pre-requisite Ability to communicate effectively across teams and partners Ability to learn quickly and demonstrate initiative Ability to build internal relationships as well as external ones. Team player and willing to progress in a rapidly changing environment Ability to influence and partner across all cross-functional teams including but not limited to: Sales, Product, Marketing, and Operations About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. - 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 296706 Posted On: 2024-04-15 Location: London, United Kingdom
Apr 17, 2024
Full time
About the Role: Grade Level (for internal use): 13 Corporate Actions Sales Director S&P Global has a requirement for an experienced Sales Director to grow our business and user base within EMEA for its Managed Corporate Actions data service and Information Mosaic corporate actions processing solutions SaaS, IMActions, IMConnecting, IMAnalytics, and IMBridge. The corporate actions sales team is a dedicated, revenue driven team responsible for client-facing activity including coordination of sales coverage to maximize cross-selling opportunities.The role requires you to have excellent written and verbal communication skills, strong organizational / coordination skills, broad experience in financial markets and corporate actions, generating new business and "hunter" style sales experience and the ability to manage complex relationships. You will be responsible for developing and maintaining close alliances with senior customer management personnel, offering recommendations through formal sales presentations and written proposals, working with the cross functional team to negotiate and close product / solution-based engagements. Duties & Accountabilities: Driving and executing new business Form external partnership to enhance the content of the solution and drive revenues Develop and manage sales pipeline, prospect, and assess sales and move Manage and track customer and transactional information in Salesforce Coordinate resources throughout the sales cycle, including product support and operations Provide regular reporting of pipeline and forecast through Salesforce Keep abreast of competition, competitive issues, and products Participate in team building and company-growth activities including strategy setting, sales training, marketing efforts and customer care Travel to customer locations in support of sales efforts Practice effective, excellent communication with management, customers, and support staff Understand and ensure awareness related to corporate actions and requirements Education and Experience: Bachelor's degree minimum.Graduate degree strongly preferred Candidates will have 10+ years of sales and account management experience with a proven track record of success Experience with procurement, operations, and corporate actions Extensive experience in financial markets with a strong focus on operations and corporate actions Experience with revenue generation Have the credibility and capability to work at the highest level within an organization to develop new business and relationships Management Requirements: Experience working with financial services clients Experience working internally with multiple teams Must be a proven leader Personal competencies: Successful sales experience with a proven track record of over achievement selling complex solutions and non-tangible business value in competitive environment Must be organized and with the ability to manage multiple clients in parallel whilst maintaining excellent attention to detail Ability to set and meet external deadlines Flexible and able to adapt to changing situations Excellent communication skills - listening, writing, speaking, are major pre-requisite Ability to communicate effectively across teams and partners Ability to learn quickly and demonstrate initiative Ability to build internal relationships as well as external ones. Team player and willing to progress in a rapidly changing environment Ability to influence and partner across all cross-functional teams including but not limited to: Sales, Product, Marketing, and Operations About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. - 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 296706 Posted On: 2024-04-15 Location: London, United Kingdom