European Sales Enablement Operations, Director page is loaded European Sales Enablement Operations, Director Apply locations The Adelphi, London, GB time type Full time posted on Posted Yesterday job requisition id R-15854 Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others. Job Description Location: London, GB Condé Nast is a global media company, home to iconic brands including Vogue, GQ, Glamour, AD, Vanity Fair and Wired, among many others. Our award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month. We are headquartered in London and New York, and operate in 31 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Spain, Taiwan, the U.K. and the U.S., with local licence partners across the globe. The Role This position is responsible for representing and supporting a collection of markets; Britain, Germany, Italy, France, and Spain. In this position, you will coordinate with market representatives to implement and enforce global processes with a heavy focus on system usage in support of our global operating model. This position resides within the Commercial Revenue organisation, but works cross functionally with a variety of departments including Sales, Account Strategy, Ad Operations, Marketing, and Finance. This role encompasses both project related activities and business as usual activities. The company is currently engaged in a project to roll out a common global CRM (Salesforce) and order management system (AdBook) across all European markets What will you be doing? Work with the project management team to facilitate conversations between business units cross-functionally to define system requirements for each of our 5 European markets Ensure that requirements align with our global operating model, as defined by leadership, and there is very little variance between markets' beyond legal and regulatory practices Act as a primary point of contact for the project team who can count on you to represent market requirements and current state processes and systems on behalf of market stakeholders Ensure appropriate representation from relevant functional teams in meetings and, workshops and proper people are assigned to deliverables Draft communications to be sent by management, or yourself, to the business regarding project updates Proactively identify and escalate project risks and blockers to project management Be an expert on our global processes and systems and with your knowledge, create and deliver training on systems within each market which may consist of slide decks or live demos Assist with the User Acceptance Testing process by guiding super users through UAT and helping them record their findings. Communicate UAT findings with technical and project teams Represent the markets during hypercare calls after launch of the new systems to ensure that issues are being understood by technical teams and addressed in a timely manner Monitor and encourage early use and adoption of the system and report your findings to management Enforce best practices established by department leaders to make sure they are aligned with the global lead to cash workflow and enforced in the system Provide ongoing training of the commercial teams to enable them to do their jobs efficiently and effectively with the systems provided Celebrate and share successes! Help leaders to recognise team members who are doing a great job and adapting to new ways of working Continue to monitor usage and enable the commercial teams to perform their jobs by making sure they are utilising the systems in the correct way as defined by leadership Communicate lessons learned between markets (what's working, what's not working) to improve performance Partner with the Sales Systems Product Managers (also members of the Global Sales Enablement team) to communicate the need for new features and capabilities in Salesforce and AdBook as defined by stakeholders Rollout and provide training for new features and system enhancements as well as refresher training on an ongoing basis Troubleshoot user reported system issues and push escalations through ticketing system to technical teams as required Stay informed about global and local lead to cash processes, to ensure adherence within the markets, and also be aware of changes in processes which need to be addressed within the systems Partner with senior leaders within the markets to support their successful operation by providing system generated reporting and dashboards on business performance and KPIs Monitor Salesforce and AdBook usage and proactively develop plans to boost adoption Keep regular touch bases with stakeholders to ensure continuous communication and improvement of systems and processes remotely and via onsite market visits Who you are? Experience working across multiple markets in a global capacity Deep understanding of the lead to cash lifecycle in a commercial organisation Experience with driving adoption of business processes and systems Experience with Salesforce (and AdBook a plus) Ability to analyze and synthesize business needs of different markets Excellent written and verbal communication skills Ability to deliver training presentations and support training needs of end users Ability to communicate and present information to a variety of levels within the organisation from end users to leadership Experience in digital and print media organisations Exceptional collaboration and problem solving skills Ability to evaluate new system features which support the lead to cash lifecycle in Salesforce and prioritise based on business needs and global unification Ability to work cross functionally Must be proficient in English written and verbal (ability to speak other languages like Spanish, French, and German a big plus What benefits do we offer ? Condé Nast Learning Hub where you'll find you'll find all Condé Nast-developed learning courses and trainings, and over 16,000+ courses in seven local languages 25 days holiday and extra days of annual leave life events like moving house or wanting to volunteer with a charity Hybrid working and core hours Competitive pension scheme Bupa Private Healthcare Season ticket loans Cycle to work Employee Assistance programme Bring your dog to work A wide variety of wellness benefits including gym discounts Discounts and Magazine Subscriptions Employee Resource Groups to provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce What happens next? If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics. About Us Condé Nast is a global media company home to iconic brands including Vogue, GQ, AD, Condé Nast Traveler, Vanity Fair, Wired, The New Yorker, Glamour, Allure, Bon Appétit, Self and many more. Headquartered in New York and London, the company produces award-winning journalism, content and entertainment for every platform today and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico, Spain, the U.K. and U.S., and Taiwan. At Condé Nast we value diversity of background, views and cultures. We celebrate people for their personal qualities, their skills and contributions. And we recognize the power our brands have to influence and shape culture, catalyze action and help make our world a better place for all. For more information, please visit and for Twitter for Instagram.
Mar 28, 2024
Full time
European Sales Enablement Operations, Director page is loaded European Sales Enablement Operations, Director Apply locations The Adelphi, London, GB time type Full time posted on Posted Yesterday job requisition id R-15854 Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others. Job Description Location: London, GB Condé Nast is a global media company, home to iconic brands including Vogue, GQ, Glamour, AD, Vanity Fair and Wired, among many others. Our award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month. We are headquartered in London and New York, and operate in 31 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Spain, Taiwan, the U.K. and the U.S., with local licence partners across the globe. The Role This position is responsible for representing and supporting a collection of markets; Britain, Germany, Italy, France, and Spain. In this position, you will coordinate with market representatives to implement and enforce global processes with a heavy focus on system usage in support of our global operating model. This position resides within the Commercial Revenue organisation, but works cross functionally with a variety of departments including Sales, Account Strategy, Ad Operations, Marketing, and Finance. This role encompasses both project related activities and business as usual activities. The company is currently engaged in a project to roll out a common global CRM (Salesforce) and order management system (AdBook) across all European markets What will you be doing? Work with the project management team to facilitate conversations between business units cross-functionally to define system requirements for each of our 5 European markets Ensure that requirements align with our global operating model, as defined by leadership, and there is very little variance between markets' beyond legal and regulatory practices Act as a primary point of contact for the project team who can count on you to represent market requirements and current state processes and systems on behalf of market stakeholders Ensure appropriate representation from relevant functional teams in meetings and, workshops and proper people are assigned to deliverables Draft communications to be sent by management, or yourself, to the business regarding project updates Proactively identify and escalate project risks and blockers to project management Be an expert on our global processes and systems and with your knowledge, create and deliver training on systems within each market which may consist of slide decks or live demos Assist with the User Acceptance Testing process by guiding super users through UAT and helping them record their findings. Communicate UAT findings with technical and project teams Represent the markets during hypercare calls after launch of the new systems to ensure that issues are being understood by technical teams and addressed in a timely manner Monitor and encourage early use and adoption of the system and report your findings to management Enforce best practices established by department leaders to make sure they are aligned with the global lead to cash workflow and enforced in the system Provide ongoing training of the commercial teams to enable them to do their jobs efficiently and effectively with the systems provided Celebrate and share successes! Help leaders to recognise team members who are doing a great job and adapting to new ways of working Continue to monitor usage and enable the commercial teams to perform their jobs by making sure they are utilising the systems in the correct way as defined by leadership Communicate lessons learned between markets (what's working, what's not working) to improve performance Partner with the Sales Systems Product Managers (also members of the Global Sales Enablement team) to communicate the need for new features and capabilities in Salesforce and AdBook as defined by stakeholders Rollout and provide training for new features and system enhancements as well as refresher training on an ongoing basis Troubleshoot user reported system issues and push escalations through ticketing system to technical teams as required Stay informed about global and local lead to cash processes, to ensure adherence within the markets, and also be aware of changes in processes which need to be addressed within the systems Partner with senior leaders within the markets to support their successful operation by providing system generated reporting and dashboards on business performance and KPIs Monitor Salesforce and AdBook usage and proactively develop plans to boost adoption Keep regular touch bases with stakeholders to ensure continuous communication and improvement of systems and processes remotely and via onsite market visits Who you are? Experience working across multiple markets in a global capacity Deep understanding of the lead to cash lifecycle in a commercial organisation Experience with driving adoption of business processes and systems Experience with Salesforce (and AdBook a plus) Ability to analyze and synthesize business needs of different markets Excellent written and verbal communication skills Ability to deliver training presentations and support training needs of end users Ability to communicate and present information to a variety of levels within the organisation from end users to leadership Experience in digital and print media organisations Exceptional collaboration and problem solving skills Ability to evaluate new system features which support the lead to cash lifecycle in Salesforce and prioritise based on business needs and global unification Ability to work cross functionally Must be proficient in English written and verbal (ability to speak other languages like Spanish, French, and German a big plus What benefits do we offer ? Condé Nast Learning Hub where you'll find you'll find all Condé Nast-developed learning courses and trainings, and over 16,000+ courses in seven local languages 25 days holiday and extra days of annual leave life events like moving house or wanting to volunteer with a charity Hybrid working and core hours Competitive pension scheme Bupa Private Healthcare Season ticket loans Cycle to work Employee Assistance programme Bring your dog to work A wide variety of wellness benefits including gym discounts Discounts and Magazine Subscriptions Employee Resource Groups to provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce What happens next? If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics. About Us Condé Nast is a global media company home to iconic brands including Vogue, GQ, AD, Condé Nast Traveler, Vanity Fair, Wired, The New Yorker, Glamour, Allure, Bon Appétit, Self and many more. Headquartered in New York and London, the company produces award-winning journalism, content and entertainment for every platform today and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico, Spain, the U.K. and U.S., and Taiwan. At Condé Nast we value diversity of background, views and cultures. We celebrate people for their personal qualities, their skills and contributions. And we recognize the power our brands have to influence and shape culture, catalyze action and help make our world a better place for all. For more information, please visit and for Twitter for Instagram.
Client Managing Partner - Healthcare & Pharma page is loaded Client Managing Partner - Healthcare & Pharma Apply locations Remote/Homebased time type Full time posted on Posted Today job requisition id JR011553 The Client Managing Partner owns the relationships with multiple of Acxiom's accounts and clients. Oversees and maintains a consultative relationship with the client, acting as the primary contact and partner for all Acxiom products and services. Responsible for maintaining excellent client communication at all levels of the organization. Works closely with the client to regularly review account and solution performance, identifying and communicating opportunities for additional Acxiom support. Finally, they are responsible for developing the business by identifying and selling additional services within the Acxiom product portfolio. The Client Managing Partner owns the relationships with multiple of Acxiom's accounts and clients. Oversees and maintains a consultative relationship with the client, acting as the primary contact and partner for all Acxiom products and services. Responsible for maintaining excellent client communication at all levels of the organization. Works closely with the client to regularly review account and solution performance, identifying and communicating opportunities for additional Acxiom support. Finally, they are responsible for developing the business by identifying and selling additional services within the Acxiom product portfolio. WE NEED: Revenue Driver: Ability to contribute to the generation of revenue proactively and strategically for an organization. Revenue drivers possess the skills and knowledge needed to identify, create, and seize opportunities that lead to increased sales, income, and profitability. Consultation: Ability to engage with others in a collaborative and client-focused manner to understand their needs, provide expert advice, and offer solutions that address those needs effectively. A consultative approach involves active listening, problem-solving, and the ability to build trust-based relationships with clients, customers, or colleagues. Client Advocate: Represent and champion the interests, needs, and concerns of clients or customers within an organization. A client advocate serves as a dedicated liaison, ensuring that clients' expectations are met, their issues are addressed, and their overall experience is positive and satisfactory. Relationship Builder: Ability to initiate, develop, nurture, and maintain positive and meaningful connections with others, whether they are colleagues, clients, customers, stakeholders, or external partners. Those with strong relationship-building skills excel in establishing rapport, trust, and mutual respect, which are essential for effective collaboration and achieving common goals. Industry Expertise: Comprehensive knowledge and deep understanding of a specific industry or sector. Those with industry expertise possess specialized insights, insights, and a nuanced understanding of the market dynamics, trends, challenges, regulations, and competitive landscape within their chosen industry. WHAT WILL YOU DO: Consistently deliver high quality work on time and against commitments. Achieves revenue run rate and incremental growth targets, profitability targets, and other sales related goals within named book of accounts. Proactively identifies new revenue opportunities and drives account growth and profitability acceleration including new business, up-sell, and cross-sell opportunities. Develops and improves client relationships by providing consultation and expertise: aligning client business needs to Acxiom products, solutions, and services. With Senior Leadership Team, establish annual and monthly revenue and bookings forecasts. Meets and exceeds revenue targets, and other sales and revenue related goals. Responsible for managing within salesforce all records of sales, revenue, and other key account information. Creates and maintains appropriate, well-managed pipeline. Proactively monitors account(s) and determines avenues for account growth. Creates value and differentiates Acxiom services and products from competitors. Consults with client on new use cases and capabilities to enable organic growth (including decision engines, digital enablement, analytics, channel expansion, etc.) Leads or facilitates contract negotiations for new business and renewals. Escalation points for status, issues, problems, and feedback to client/stakeholders and teams Negotiate contracts on behalf of company. Lead client-facing and internal troubleshooting efforts Work closely with delivery team managers helping support overall business strategy. Work closely with our agency partners to develop and support overall account strategy. Lead Engagement Team for client renewals WHAT YOU WILL NEED: Requires a bachelor's degree and a minimum of eight years (8) of relevant experience. In the absence of a bachelor's degree, relevant experience of an equivalent time will be considered. Experience managing large complex accounts. Solution selling experience in Retail industry. Demonstrated success closing large complex deals. Experience and temperament working in high-pressure, fast-paced environments. History calling on all levels of client organizations, including senior level executives. Ability to articulate and provide example of an understanding of a comprehensive sales process. Strong domain expertise in demand creation, lead generation through business prospecting. Fundamental understanding of technology, managed service offerings and the changing digital landscape to articulate Acxiom value and drive new opportunities. Ability to draft and review contracts. Problem-solving skills Financial and Business acumen Conversational style and ability to ask relevant questions (Solution Selling). Strong history of successful consultative, relationship-based selling WHAT WILL SET YOU APART: Twelve years (12) minimum of relevant experience. In the absence of a bachelor's degree, relevant experience of an equivalent time will be considered. Expert industry knowledge. Multi-functional leadership experience (Consulting, BPO, General Management, etc.) Experience in Marketing and Marketing Technologies, including data insights, analytics, and digital marketing experience. Deep knowledge of digital ad tech ecosystem Deep knowledge of digital ad targeting platforms and technology Deep knowledge of the application of consumer and behavioral data in ad tech Proven track record of meeting/exceeding goals involving add-on deals and maintaining install base in large, complex organizations. Proven success in managing clients with multiple lines of business. Ability to map technology solutions to solve business problems or advance business goals. Demonstrating resilience and creativity to gain commitments over challenging sales cycles. Experience with large sales targets Why Acxiom? We pride ourselves on cultivating an environment that is inclusive, flexible, and full of opportunities for growth. Many of our associates stay at Acxiom for decades, which speaks to our love for and dedication to our associates. Acxiom repeatedly wins company awards including Great Places to Work, Best Workplaces for Innovators and Women. If you want to work at a tech company that prioritizes innovation, empowers diversity, believes in work-life balance, provides world-class associate training and development, and offers great benefits, this IS the place for you! Primary Location City/State: Homebased - Conway, Arkansas Additional Locations (if applicable): Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here . Attention Colorado, California, Connecticut, Maryland, Nevada, New York City , Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please .
Mar 28, 2024
Full time
Client Managing Partner - Healthcare & Pharma page is loaded Client Managing Partner - Healthcare & Pharma Apply locations Remote/Homebased time type Full time posted on Posted Today job requisition id JR011553 The Client Managing Partner owns the relationships with multiple of Acxiom's accounts and clients. Oversees and maintains a consultative relationship with the client, acting as the primary contact and partner for all Acxiom products and services. Responsible for maintaining excellent client communication at all levels of the organization. Works closely with the client to regularly review account and solution performance, identifying and communicating opportunities for additional Acxiom support. Finally, they are responsible for developing the business by identifying and selling additional services within the Acxiom product portfolio. The Client Managing Partner owns the relationships with multiple of Acxiom's accounts and clients. Oversees and maintains a consultative relationship with the client, acting as the primary contact and partner for all Acxiom products and services. Responsible for maintaining excellent client communication at all levels of the organization. Works closely with the client to regularly review account and solution performance, identifying and communicating opportunities for additional Acxiom support. Finally, they are responsible for developing the business by identifying and selling additional services within the Acxiom product portfolio. WE NEED: Revenue Driver: Ability to contribute to the generation of revenue proactively and strategically for an organization. Revenue drivers possess the skills and knowledge needed to identify, create, and seize opportunities that lead to increased sales, income, and profitability. Consultation: Ability to engage with others in a collaborative and client-focused manner to understand their needs, provide expert advice, and offer solutions that address those needs effectively. A consultative approach involves active listening, problem-solving, and the ability to build trust-based relationships with clients, customers, or colleagues. Client Advocate: Represent and champion the interests, needs, and concerns of clients or customers within an organization. A client advocate serves as a dedicated liaison, ensuring that clients' expectations are met, their issues are addressed, and their overall experience is positive and satisfactory. Relationship Builder: Ability to initiate, develop, nurture, and maintain positive and meaningful connections with others, whether they are colleagues, clients, customers, stakeholders, or external partners. Those with strong relationship-building skills excel in establishing rapport, trust, and mutual respect, which are essential for effective collaboration and achieving common goals. Industry Expertise: Comprehensive knowledge and deep understanding of a specific industry or sector. Those with industry expertise possess specialized insights, insights, and a nuanced understanding of the market dynamics, trends, challenges, regulations, and competitive landscape within their chosen industry. WHAT WILL YOU DO: Consistently deliver high quality work on time and against commitments. Achieves revenue run rate and incremental growth targets, profitability targets, and other sales related goals within named book of accounts. Proactively identifies new revenue opportunities and drives account growth and profitability acceleration including new business, up-sell, and cross-sell opportunities. Develops and improves client relationships by providing consultation and expertise: aligning client business needs to Acxiom products, solutions, and services. With Senior Leadership Team, establish annual and monthly revenue and bookings forecasts. Meets and exceeds revenue targets, and other sales and revenue related goals. Responsible for managing within salesforce all records of sales, revenue, and other key account information. Creates and maintains appropriate, well-managed pipeline. Proactively monitors account(s) and determines avenues for account growth. Creates value and differentiates Acxiom services and products from competitors. Consults with client on new use cases and capabilities to enable organic growth (including decision engines, digital enablement, analytics, channel expansion, etc.) Leads or facilitates contract negotiations for new business and renewals. Escalation points for status, issues, problems, and feedback to client/stakeholders and teams Negotiate contracts on behalf of company. Lead client-facing and internal troubleshooting efforts Work closely with delivery team managers helping support overall business strategy. Work closely with our agency partners to develop and support overall account strategy. Lead Engagement Team for client renewals WHAT YOU WILL NEED: Requires a bachelor's degree and a minimum of eight years (8) of relevant experience. In the absence of a bachelor's degree, relevant experience of an equivalent time will be considered. Experience managing large complex accounts. Solution selling experience in Retail industry. Demonstrated success closing large complex deals. Experience and temperament working in high-pressure, fast-paced environments. History calling on all levels of client organizations, including senior level executives. Ability to articulate and provide example of an understanding of a comprehensive sales process. Strong domain expertise in demand creation, lead generation through business prospecting. Fundamental understanding of technology, managed service offerings and the changing digital landscape to articulate Acxiom value and drive new opportunities. Ability to draft and review contracts. Problem-solving skills Financial and Business acumen Conversational style and ability to ask relevant questions (Solution Selling). Strong history of successful consultative, relationship-based selling WHAT WILL SET YOU APART: Twelve years (12) minimum of relevant experience. In the absence of a bachelor's degree, relevant experience of an equivalent time will be considered. Expert industry knowledge. Multi-functional leadership experience (Consulting, BPO, General Management, etc.) Experience in Marketing and Marketing Technologies, including data insights, analytics, and digital marketing experience. Deep knowledge of digital ad tech ecosystem Deep knowledge of digital ad targeting platforms and technology Deep knowledge of the application of consumer and behavioral data in ad tech Proven track record of meeting/exceeding goals involving add-on deals and maintaining install base in large, complex organizations. Proven success in managing clients with multiple lines of business. Ability to map technology solutions to solve business problems or advance business goals. Demonstrating resilience and creativity to gain commitments over challenging sales cycles. Experience with large sales targets Why Acxiom? We pride ourselves on cultivating an environment that is inclusive, flexible, and full of opportunities for growth. Many of our associates stay at Acxiom for decades, which speaks to our love for and dedication to our associates. Acxiom repeatedly wins company awards including Great Places to Work, Best Workplaces for Innovators and Women. If you want to work at a tech company that prioritizes innovation, empowers diversity, believes in work-life balance, provides world-class associate training and development, and offers great benefits, this IS the place for you! Primary Location City/State: Homebased - Conway, Arkansas Additional Locations (if applicable): Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here . Attention Colorado, California, Connecticut, Maryland, Nevada, New York City , Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please .
Join our team: TELUS Agriculture & Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Our team members include people like you - enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Ready to accelerate your career growth and create new opportunities in unchartered territory? The TELUS Agriculture & Consumer Goods (TAC) Sales Acceleration & Post Acquisition Integration (PAI) team is tenaciously focused on propelling the success of our sales channels and harnessing the power of our acquisitions to become unbeatable together. Working alongside our M&A and Sales teams we leverage strong integration strategies to maximize the collective expertise and capabilities of our acquired assets to drive market growth and differentiation. Our team is responsible for strategic planning and execution of post acquisition integration of key acquired sales channels. Through embracing the power of our Premier Sales Organization (PSO) practices along with the thoughtful integration of people, process and structure our team is responsible for transforming our future go-to-market channels as one team, ensuring the acceleration of our collective growth objectives. We are motivated to add team members who embrace transformation and are resolute about driving meaningful change to deliver outstanding outcomes. When two organizations come together we're given an opportunity to explore new ways of working that incorporate the strengths of both organizations. This is a career shaping opportunity that will set you apart from many as you help build and grow new lines of business at TELUS. Are you up for the challenge? Together, here is what we will do Your mandate will be to build, own and execute our Post Acquisition Integration Sales Excellence Plan across key acquisition files. This will include managing robust strategies across pre-close to post-close stages to optimize our acquired assets to our existing sales channels, ensuring seamless integration. Simply put, you will champion efficient and effective delivery of our Post Acquisition Integration to transform our business and accelerate our results. We are searching for a highly flexible individual who boldly champions collaboration, execution and enjoys winning as one-team. You are the missing piece to our puzzle if you thrive in working in a fast paced, growth oriented environment with focus on replacing business challenges with clearly defined solutions and result oriented plans. Here's how As an inspiring leader who operates with confidence, curiosity and compassion, you have the ability to understand the diverse needs of an organization. You harness the ability to execute strong sales operations strategies to execute best-in-class implementation of key integration actions to drive to market as one-team. You have a transformative mindset and are continually finding opportunities to deliver better outcomes for our team, our customers and our business. In this role, you will: Support the Post Acquisition Integration Sales Excellence working plan of record from pre-close planning to post-close installation Perform the appropriate level of planning and assessment leveraging data and analysis to guide sound decision making Refine processes, procedures sales acceleration strategies to unlock the acquired companies and TBS channels to enable cross-selling synergies across various markets and customer groups Serve as the direct interlock and contact between key TELUS sales channels, M&A teams and acquired companies for direct ownership of post acquisition sales integration actions & roadmap Define and execute the plan for installation of best-in-class sales structure, performance management and sales operating systems of acquired companies leveraging Premier Sales Organization (PSO) fundamentals Ensure the execution of Premier Sales Organization (PSO) sales techniques and framework including integration into BAU TELUS sales planning models where applicable Manage PAI program management and sales acceleration scorecard tracking including reporting cycles to key Executive & Sr. Leaders where applicable Represent Post Acquisition Integration throughout our business unit including driving key relationship building techniques and constructive feedback loops Cultivate an environment of superior culture, collaboration and engagement leveraging high emotional intelligence Champion our TELUS values with new TELUS team members and ventures You're the missing piece of the puzzle if: You are a passionate problem solver that thrives in identifying, actioning and solutioning business challenges from identification through to remediation You are a change agent that loves working in environments of high growth and transformation You are agile and fluid in your decision making with the ability to adapt quickly in changing business conditions You have exceptional sales efficacy with experience in sales enablement and high performance sales coaching environments You have had exposure to Premier Sales Organization (or sales enablement) methodologies and similar operating systems You have a passion for collaboration and relationship building You have technical and analytical proficiency and are comfortable navigating various tools and CRM systems You are comfortable with data management and leverage analytics to drive solution identification decision making You are action and team-oriented contributor that is able to work in a self-directed manner to progress deliverables while engaging the team in vetting the plan, and communicating progress You are a strong collaborator and relationship builder that works well in cross functional teams and builds trust easily You operate well in commitment based management environments and are comfortable in executive reporting duties You embrace change and have the courage to innovate 5-7 years of relevant experience Great-to-haves 1-3 years' experience in TELUS B2B teams working in sales, strategy or enablement Exposure to and detailed experience in Premier Sales Organization (PSO) methodologies Experience working in a matrix structure to deliver end-to-end success Strong research, analytics, and problem solving skills Excellent communication, presentation and documentation skills Project management, data visualization and executive reporting skills encouraged Self-starter who takes ownership Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let's make the future friendly. Accessibility TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Mar 27, 2024
Full time
Join our team: TELUS Agriculture & Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Our team members include people like you - enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Ready to accelerate your career growth and create new opportunities in unchartered territory? The TELUS Agriculture & Consumer Goods (TAC) Sales Acceleration & Post Acquisition Integration (PAI) team is tenaciously focused on propelling the success of our sales channels and harnessing the power of our acquisitions to become unbeatable together. Working alongside our M&A and Sales teams we leverage strong integration strategies to maximize the collective expertise and capabilities of our acquired assets to drive market growth and differentiation. Our team is responsible for strategic planning and execution of post acquisition integration of key acquired sales channels. Through embracing the power of our Premier Sales Organization (PSO) practices along with the thoughtful integration of people, process and structure our team is responsible for transforming our future go-to-market channels as one team, ensuring the acceleration of our collective growth objectives. We are motivated to add team members who embrace transformation and are resolute about driving meaningful change to deliver outstanding outcomes. When two organizations come together we're given an opportunity to explore new ways of working that incorporate the strengths of both organizations. This is a career shaping opportunity that will set you apart from many as you help build and grow new lines of business at TELUS. Are you up for the challenge? Together, here is what we will do Your mandate will be to build, own and execute our Post Acquisition Integration Sales Excellence Plan across key acquisition files. This will include managing robust strategies across pre-close to post-close stages to optimize our acquired assets to our existing sales channels, ensuring seamless integration. Simply put, you will champion efficient and effective delivery of our Post Acquisition Integration to transform our business and accelerate our results. We are searching for a highly flexible individual who boldly champions collaboration, execution and enjoys winning as one-team. You are the missing piece to our puzzle if you thrive in working in a fast paced, growth oriented environment with focus on replacing business challenges with clearly defined solutions and result oriented plans. Here's how As an inspiring leader who operates with confidence, curiosity and compassion, you have the ability to understand the diverse needs of an organization. You harness the ability to execute strong sales operations strategies to execute best-in-class implementation of key integration actions to drive to market as one-team. You have a transformative mindset and are continually finding opportunities to deliver better outcomes for our team, our customers and our business. In this role, you will: Support the Post Acquisition Integration Sales Excellence working plan of record from pre-close planning to post-close installation Perform the appropriate level of planning and assessment leveraging data and analysis to guide sound decision making Refine processes, procedures sales acceleration strategies to unlock the acquired companies and TBS channels to enable cross-selling synergies across various markets and customer groups Serve as the direct interlock and contact between key TELUS sales channels, M&A teams and acquired companies for direct ownership of post acquisition sales integration actions & roadmap Define and execute the plan for installation of best-in-class sales structure, performance management and sales operating systems of acquired companies leveraging Premier Sales Organization (PSO) fundamentals Ensure the execution of Premier Sales Organization (PSO) sales techniques and framework including integration into BAU TELUS sales planning models where applicable Manage PAI program management and sales acceleration scorecard tracking including reporting cycles to key Executive & Sr. Leaders where applicable Represent Post Acquisition Integration throughout our business unit including driving key relationship building techniques and constructive feedback loops Cultivate an environment of superior culture, collaboration and engagement leveraging high emotional intelligence Champion our TELUS values with new TELUS team members and ventures You're the missing piece of the puzzle if: You are a passionate problem solver that thrives in identifying, actioning and solutioning business challenges from identification through to remediation You are a change agent that loves working in environments of high growth and transformation You are agile and fluid in your decision making with the ability to adapt quickly in changing business conditions You have exceptional sales efficacy with experience in sales enablement and high performance sales coaching environments You have had exposure to Premier Sales Organization (or sales enablement) methodologies and similar operating systems You have a passion for collaboration and relationship building You have technical and analytical proficiency and are comfortable navigating various tools and CRM systems You are comfortable with data management and leverage analytics to drive solution identification decision making You are action and team-oriented contributor that is able to work in a self-directed manner to progress deliverables while engaging the team in vetting the plan, and communicating progress You are a strong collaborator and relationship builder that works well in cross functional teams and builds trust easily You operate well in commitment based management environments and are comfortable in executive reporting duties You embrace change and have the courage to innovate 5-7 years of relevant experience Great-to-haves 1-3 years' experience in TELUS B2B teams working in sales, strategy or enablement Exposure to and detailed experience in Premier Sales Organization (PSO) methodologies Experience working in a matrix structure to deliver end-to-end success Strong research, analytics, and problem solving skills Excellent communication, presentation and documentation skills Project management, data visualization and executive reporting skills encouraged Self-starter who takes ownership Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let's make the future friendly. Accessibility TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
In performing this role your core duties and responsibilities will include, but will not be limited to: Product Strategy and Roadmap: Define and communicate the product vision, strategy, and roadmap in alignment with company goals and market opportunities. Conduct market research, competitive analysis, and customer feedback to identify key trends, opportunities, and areas for differentiation. Prioritize product initiatives based on business impact, resource availability, and customer value. Lead and mentor a team of product managers, guiding them in setting clear objectives, prioritizing tasks, and driving results. Foster a culture of innovation, collaboration, and continuous improvement within the product organization. Collaborate closely with cross-functional teams including engineering, design, marketing, and sales to ensure alignment and successful product delivery. Product Development and Execution: Oversee the end-to-end product development lifecycle from concept to launch, ensuring high-quality, timely delivery of product releases. Work closely with engineering teams to translate product requirements into actionable development plans and deliverables. Act as the voice of the customer, understanding their needs, pain points, and preferences to inform product decisions and enhancements. Establish and maintain strong relationships with key customers, gathering feedback and insights to drive product improvements and customer satisfaction. Collaborate with sales and marketing teams to develop effective go-to-market strategies, product messaging, and sales enablement materials. Product Performance and Analytics: Define and track key performance metrics (KPIs) to measure the success and impact of product initiatives. Utilize data analytics and user feedback to iteratively improve product features, usability, and overall customer experience. Provide regular updates and reports to senior leadership team on product performance, milestones, and challenges. About Us Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Mar 27, 2024
Full time
In performing this role your core duties and responsibilities will include, but will not be limited to: Product Strategy and Roadmap: Define and communicate the product vision, strategy, and roadmap in alignment with company goals and market opportunities. Conduct market research, competitive analysis, and customer feedback to identify key trends, opportunities, and areas for differentiation. Prioritize product initiatives based on business impact, resource availability, and customer value. Lead and mentor a team of product managers, guiding them in setting clear objectives, prioritizing tasks, and driving results. Foster a culture of innovation, collaboration, and continuous improvement within the product organization. Collaborate closely with cross-functional teams including engineering, design, marketing, and sales to ensure alignment and successful product delivery. Product Development and Execution: Oversee the end-to-end product development lifecycle from concept to launch, ensuring high-quality, timely delivery of product releases. Work closely with engineering teams to translate product requirements into actionable development plans and deliverables. Act as the voice of the customer, understanding their needs, pain points, and preferences to inform product decisions and enhancements. Establish and maintain strong relationships with key customers, gathering feedback and insights to drive product improvements and customer satisfaction. Collaborate with sales and marketing teams to develop effective go-to-market strategies, product messaging, and sales enablement materials. Product Performance and Analytics: Define and track key performance metrics (KPIs) to measure the success and impact of product initiatives. Utilize data analytics and user feedback to iteratively improve product features, usability, and overall customer experience. Provide regular updates and reports to senior leadership team on product performance, milestones, and challenges. About Us Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Are you ready to make a significant impact? We're not talking about creating the next viral app but rather revolutionizing the most advanced manufacturing industry globally and improving the lives of countless individuals within it. Envision yourself stepping into a semiconductor factory-a massive facility housing thousands of machines within a pristine, dust-free cleanroom. Clad in a clean suit, you have the opportunity to explore the photolithography cell, passing by machines valued at over $100 million each, utilising ultraviolet light exposures to imprint nanometer-scale patterns onto silicon wafers. As you stroll along the entire row of these cutting-edge machines, it takes a full minute, and the rest of the factory requires multiple hours to tour. Consider the billions invested in constructing such a facility, and now, picture the impact of our optimisation software, effortlessly adding 10% or more capacity. This isn't just a tech solution; it's a game-changer with a tangible effect on the global GDP. Our products directly contribute to the development of the next generation of chips, powering AI data centres, autonomous vehicles, and yes, even rockets (we're proud to collaborate with a SpaceX supplier!). If you're ready to be part of something truly transformative, this is the opportunity you've been waiting for. We are looking for a highly motivated senior product manager to discover, design, develop and bring highly innovative products into new markets in the semiconductor company. Previous experience in semiconductor or manufacturing is not required - we'll get you up to speed! About the role Product managers at Flexciton have a high degree of autonomy and ownership over their products. We are not glorified project managers; our first responsibility is to identify opportunities for the growth and success of the company, design solutions, and get them to market. We're looking for someone who has a proven track record of delivering innovative B2B products from conception to success in the market and increased revenue-enabled company growth. What you'll be doing Product Strategy & Development Expert Strategic Ownership: Define product strategy as a mini-CEO, ensuring alignment across the organisation, customers, and business stakeholders. End-to-End Product Lifecycle Management: Oversee the product development lifecycle from discovery to launch, including prototyping, wireframing, and mockup design Collaborative Leadership: Work with fellow Product Managers and senior leadership to align product strategy across the Flexciton platform and product suite. Visionary Leadership: Define the product vision within your area, aligning it with the overall Flexciton product vision. Discovering New Products and Technologies Customer-Centric Approach: Engage with customers globally, navigating the complexities of a technical and secretive industry to understand real needs. Market Analysis: Analyse market and competition, deriving product opportunities and defining technical requirements. Cross-functional Collaboration: Work closely with AI researchers and engineers to enable novel solutions for complex problems. Product Validation and Management Prototyping and Testing: Enable prototyping of solutions and UI designs, conducting constant user testing. Data Analysis: Analyse semiconductor manufacturing data, estimating ROIs, and defining KPIs for informed decision-making Agile Iteration: Identify novel ways to iterate and test developments rapidly, optimizing validation and development processes. Execution and Engineering Enablement Product Ownership: Independently drive actions and initiatives for product success. Technical Expertise: Dive into technical details to ensure alignment with customer needs and product strategy. Collaborative Development: Work with cross-functional engineering teams to prioritize and drive features aligned with business objectives. Scrum Product Ownership: Fulfill the role of a scrum product owner, managing the product development team's quarterly OKRs. Product Marketing Go-To-Market Strategy: Collaborate with the commercial team to create Go-To-Market strategy, business model, and pricing for revenue maximisation. Narrative Ownership: Communicate clear value propositions internally and externally, including the creation of compelling product demos. Competitor Analysis: Conduct competitor analysis and work closely with marketing to position products effectively in the market. Marketing Support: Support marketing campaigns, and develop content, articles, and case studies to inspire internal teams, customers, and the industry. What we are looking for in you Proven experience as a Senior Product Manager in a deep tech or B2B SaaS company. Demonstrated success in bringing complex technical products to market. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and clients. Commercial awareness - ability to effectively communicate business value at different orgnaisation levels. Strategic thinker with a track record of driving results in a fast-paced, startup environment Start up mindset, ability to deal with very dynamic environments, adapt to the continuous changes in market and business, ability to learn very quickly and meet new business needs. Technical skills - ability to understand technical concepts, and communicate with technical users. (Our products are technically sophisticated) Experience in software Excel / SQL / python / tableau and data analysis (users, product, market) Additional & Nice to haves . Please do not hesitate to apply if you do not have the following requirements. These are only a bonus for us, and you can expect to learn and grow in these aspects in this role with us. Worked with on-prem deployments Knowledge of optimisation/AI, worked on products invovled optimisation Experience in manufacturing, semiconductor and/or industrial engineering What Success look like for the first 6 months Fast onboarding understanding of industry, product and competition Visit a fab and speak directly to our clients Take ownership of one of our new products and lead two of our most cutting edge products Define product strategy and product roadmap Enable Sales and Marketing to communicate product effectively Iterate on the product and increase product market fit Benefits Competitive salary based on skills and experience Stock Options so when we make it big - so do you! L&D Opportunities We are determined to continuously develop ourselves, our company and our teams. We have a £500 training allowance for every employee. We also have our mini library where we keep adding books every week. We want to be able to create as many opportunities for our teams' growth . Hybrid working model of 3 days in the office (Monday, Tuesdays and Fridays) and 2 days working from home. Breakfasts and Snacks Our office is stocked with snacks, drinks, fruits, cereal. Monthly lunches in the office Quarterly team activity or dinner . Annual Team Trip Every year, we take our team to an annual retreat where we have strategy workshops, foster our culture and do lots of fun activities. Additional day of holiday every year (up to 30 days) after two years of service. 2 Weeks Work From Anywhere Policy
Mar 27, 2024
Full time
Are you ready to make a significant impact? We're not talking about creating the next viral app but rather revolutionizing the most advanced manufacturing industry globally and improving the lives of countless individuals within it. Envision yourself stepping into a semiconductor factory-a massive facility housing thousands of machines within a pristine, dust-free cleanroom. Clad in a clean suit, you have the opportunity to explore the photolithography cell, passing by machines valued at over $100 million each, utilising ultraviolet light exposures to imprint nanometer-scale patterns onto silicon wafers. As you stroll along the entire row of these cutting-edge machines, it takes a full minute, and the rest of the factory requires multiple hours to tour. Consider the billions invested in constructing such a facility, and now, picture the impact of our optimisation software, effortlessly adding 10% or more capacity. This isn't just a tech solution; it's a game-changer with a tangible effect on the global GDP. Our products directly contribute to the development of the next generation of chips, powering AI data centres, autonomous vehicles, and yes, even rockets (we're proud to collaborate with a SpaceX supplier!). If you're ready to be part of something truly transformative, this is the opportunity you've been waiting for. We are looking for a highly motivated senior product manager to discover, design, develop and bring highly innovative products into new markets in the semiconductor company. Previous experience in semiconductor or manufacturing is not required - we'll get you up to speed! About the role Product managers at Flexciton have a high degree of autonomy and ownership over their products. We are not glorified project managers; our first responsibility is to identify opportunities for the growth and success of the company, design solutions, and get them to market. We're looking for someone who has a proven track record of delivering innovative B2B products from conception to success in the market and increased revenue-enabled company growth. What you'll be doing Product Strategy & Development Expert Strategic Ownership: Define product strategy as a mini-CEO, ensuring alignment across the organisation, customers, and business stakeholders. End-to-End Product Lifecycle Management: Oversee the product development lifecycle from discovery to launch, including prototyping, wireframing, and mockup design Collaborative Leadership: Work with fellow Product Managers and senior leadership to align product strategy across the Flexciton platform and product suite. Visionary Leadership: Define the product vision within your area, aligning it with the overall Flexciton product vision. Discovering New Products and Technologies Customer-Centric Approach: Engage with customers globally, navigating the complexities of a technical and secretive industry to understand real needs. Market Analysis: Analyse market and competition, deriving product opportunities and defining technical requirements. Cross-functional Collaboration: Work closely with AI researchers and engineers to enable novel solutions for complex problems. Product Validation and Management Prototyping and Testing: Enable prototyping of solutions and UI designs, conducting constant user testing. Data Analysis: Analyse semiconductor manufacturing data, estimating ROIs, and defining KPIs for informed decision-making Agile Iteration: Identify novel ways to iterate and test developments rapidly, optimizing validation and development processes. Execution and Engineering Enablement Product Ownership: Independently drive actions and initiatives for product success. Technical Expertise: Dive into technical details to ensure alignment with customer needs and product strategy. Collaborative Development: Work with cross-functional engineering teams to prioritize and drive features aligned with business objectives. Scrum Product Ownership: Fulfill the role of a scrum product owner, managing the product development team's quarterly OKRs. Product Marketing Go-To-Market Strategy: Collaborate with the commercial team to create Go-To-Market strategy, business model, and pricing for revenue maximisation. Narrative Ownership: Communicate clear value propositions internally and externally, including the creation of compelling product demos. Competitor Analysis: Conduct competitor analysis and work closely with marketing to position products effectively in the market. Marketing Support: Support marketing campaigns, and develop content, articles, and case studies to inspire internal teams, customers, and the industry. What we are looking for in you Proven experience as a Senior Product Manager in a deep tech or B2B SaaS company. Demonstrated success in bringing complex technical products to market. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and clients. Commercial awareness - ability to effectively communicate business value at different orgnaisation levels. Strategic thinker with a track record of driving results in a fast-paced, startup environment Start up mindset, ability to deal with very dynamic environments, adapt to the continuous changes in market and business, ability to learn very quickly and meet new business needs. Technical skills - ability to understand technical concepts, and communicate with technical users. (Our products are technically sophisticated) Experience in software Excel / SQL / python / tableau and data analysis (users, product, market) Additional & Nice to haves . Please do not hesitate to apply if you do not have the following requirements. These are only a bonus for us, and you can expect to learn and grow in these aspects in this role with us. Worked with on-prem deployments Knowledge of optimisation/AI, worked on products invovled optimisation Experience in manufacturing, semiconductor and/or industrial engineering What Success look like for the first 6 months Fast onboarding understanding of industry, product and competition Visit a fab and speak directly to our clients Take ownership of one of our new products and lead two of our most cutting edge products Define product strategy and product roadmap Enable Sales and Marketing to communicate product effectively Iterate on the product and increase product market fit Benefits Competitive salary based on skills and experience Stock Options so when we make it big - so do you! L&D Opportunities We are determined to continuously develop ourselves, our company and our teams. We have a £500 training allowance for every employee. We also have our mini library where we keep adding books every week. We want to be able to create as many opportunities for our teams' growth . Hybrid working model of 3 days in the office (Monday, Tuesdays and Fridays) and 2 days working from home. Breakfasts and Snacks Our office is stocked with snacks, drinks, fruits, cereal. Monthly lunches in the office Quarterly team activity or dinner . Annual Team Trip Every year, we take our team to an annual retreat where we have strategy workshops, foster our culture and do lots of fun activities. Additional day of holiday every year (up to 30 days) after two years of service. 2 Weeks Work From Anywhere Policy
What We're Looking For The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering. Braze is looking for a proven business development leader to further drive outbound pipeline growth by managing and coaching our highly ambitious Enterprise BDR Team. The role requires strong hands-on experience in working day-to-day with the team in delivering: Hiring, performance management and succession planning Strategies and tactics for outbound pipeline growth Delivering of BDR onboarding training and continuous enablement Management/monitoring of activity quality, KPIs and quota Maintaining a team-oriented, performance-minded culture Meeting monthly, quarterly and yearly pipeline generation quotas This role will collaborate closely with sales, marketing and partnership leaders to deliver pipeline gains and ensure the Enterprise BDR team has quality market coverage and penetration. The team is collaborative, and communicative and we are always the first to take action. There's a team of other BD leaders to collaborate with, and the role is an invitation to be proactive and take control of your own sales success. It is one of the most energetic, fast-paced teams at Braze! BDRs and their leaders gain huge value from working together at our amazing offices in London/Berlin. BDR's and Business Development Managers at Braze have a hybrid schedule, which means they are in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together. What You'll Do BDR is a high-impact, highly visible team. Attention to detail, pace and energy are crucial. BDRs at Braze don't just hunt to deliver meetings, they are also responsible for actively selling to prospects and qualifying opportunities against qualification criteria. Delivering a day-to-day structure and accountability, coaching cadences and value selling methodology is core to the role. Oversee, coach and QC daily activities and quota performance management of individual BDRs to ensure key performance metrics are met Hire and efficiently ramp new Enterprise BDRs with training, including product knowledge, buyer personas, competition, tools training, and plenty of role-plays Provide BDRs with a coaching cadence of time management, objection handling, prospecting tactics, and active listening skills Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives Establish a library of prospecting resources for the BDR team Maintain a high-performance BDR team culture and morale Drive operational excellence and constant innovation Review and maintain metrics to ensure accurate management reporting, including deal forecast and commit, hiring pipeline and project updates Proactively and real-time performance manage BDRs The ultimate success for a Business Development Manager is to enable their team to generate the volume and value of deals required to meet or exceed their quota, by ensuring that 100% of the Enterprise BDRs have hit individual quota. Business Development Managers are measured on results in 3 key areas: attainment against quota (including performance management of BDR quotas), operational excellence (reporting, forecasting, process, headcount planning) and personal brand (collaboration, innovation, thought leadership.) There is advancement potential for consistently successful Managers, with personalized coaching to plan for the next rewarding role at Braze. Who You Are Action orientated Consistent Precise and engaging communicator (written and verbal) Proactive problem solver Able to work cross-functionally Data-driven Player/coach mindset Strong organizer and prioritizer Relentlessly tenacious 4+ Years of B2B sales experience of which, 1+ years of Enterprise sales leadership experience (Team Lead or Manager) Evidence-based history of performing above quota in an outbound sales environment Strong collaboration and influencing skills demonstrated through accurate and engaging communication/presentation skills Salesforce power user and familiarity with prospecting platforms (e.g., Outreach, SalesNav, Gong, DemandBase) Desirable: German speaker
Mar 26, 2024
Full time
What We're Looking For The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering. Braze is looking for a proven business development leader to further drive outbound pipeline growth by managing and coaching our highly ambitious Enterprise BDR Team. The role requires strong hands-on experience in working day-to-day with the team in delivering: Hiring, performance management and succession planning Strategies and tactics for outbound pipeline growth Delivering of BDR onboarding training and continuous enablement Management/monitoring of activity quality, KPIs and quota Maintaining a team-oriented, performance-minded culture Meeting monthly, quarterly and yearly pipeline generation quotas This role will collaborate closely with sales, marketing and partnership leaders to deliver pipeline gains and ensure the Enterprise BDR team has quality market coverage and penetration. The team is collaborative, and communicative and we are always the first to take action. There's a team of other BD leaders to collaborate with, and the role is an invitation to be proactive and take control of your own sales success. It is one of the most energetic, fast-paced teams at Braze! BDRs and their leaders gain huge value from working together at our amazing offices in London/Berlin. BDR's and Business Development Managers at Braze have a hybrid schedule, which means they are in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together. What You'll Do BDR is a high-impact, highly visible team. Attention to detail, pace and energy are crucial. BDRs at Braze don't just hunt to deliver meetings, they are also responsible for actively selling to prospects and qualifying opportunities against qualification criteria. Delivering a day-to-day structure and accountability, coaching cadences and value selling methodology is core to the role. Oversee, coach and QC daily activities and quota performance management of individual BDRs to ensure key performance metrics are met Hire and efficiently ramp new Enterprise BDRs with training, including product knowledge, buyer personas, competition, tools training, and plenty of role-plays Provide BDRs with a coaching cadence of time management, objection handling, prospecting tactics, and active listening skills Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives Establish a library of prospecting resources for the BDR team Maintain a high-performance BDR team culture and morale Drive operational excellence and constant innovation Review and maintain metrics to ensure accurate management reporting, including deal forecast and commit, hiring pipeline and project updates Proactively and real-time performance manage BDRs The ultimate success for a Business Development Manager is to enable their team to generate the volume and value of deals required to meet or exceed their quota, by ensuring that 100% of the Enterprise BDRs have hit individual quota. Business Development Managers are measured on results in 3 key areas: attainment against quota (including performance management of BDR quotas), operational excellence (reporting, forecasting, process, headcount planning) and personal brand (collaboration, innovation, thought leadership.) There is advancement potential for consistently successful Managers, with personalized coaching to plan for the next rewarding role at Braze. Who You Are Action orientated Consistent Precise and engaging communicator (written and verbal) Proactive problem solver Able to work cross-functionally Data-driven Player/coach mindset Strong organizer and prioritizer Relentlessly tenacious 4+ Years of B2B sales experience of which, 1+ years of Enterprise sales leadership experience (Team Lead or Manager) Evidence-based history of performing above quota in an outbound sales environment Strong collaboration and influencing skills demonstrated through accurate and engaging communication/presentation skills Salesforce power user and familiarity with prospecting platforms (e.g., Outreach, SalesNav, Gong, DemandBase) Desirable: German speaker
Here at Enreach we’re all about communication. As a provider of cloud phone systems, broadband, mobile and IT, we help thousands of businesses to communicate with their colleagues and customers, making business technology, connectivity, and productivity integration easy for organisations as they grow.
As part of the wider European Enreach Group, we have over 1,100 colleagues across Europe and provide leading solutions to businesses of all shapes and sizes.
As a leading telecoms provider, our customers are at the heart of everything we do, and we’re looking for the right person to join us as part of our growing team.
We are seeking a highly skilled Product Marketing Manager to join our team. As a Product Marketing Manager, you will play a crucial role in driving the success of our products through effective product launches, marketing strategies and go-to-market initiatives.
The ideal candidate will have a strong background in product and solution marketing, pricing, and is experienced in the development and implementation of go to market strategies; successfully launching and managing a portfolio of technical products through the product lifecycle process.
Responsibilities
* Serving as a subject matter expert on our product suite, customer behaviour, and market landscape, leveraging insights to inform product development and positioning.
* Conducting market research to identify trends, monitor the competitive landscape, identify customer needs, and opportunities for product enhancements. Work closely with Group product house to ensure the feature set and product specifications are aligned with the UK market needs.
* Analysing customer feedback, industry reports, and market data to shape product strategy and positioning.
* Owner of the go-to-market (GTM) strategy for the product suite and ensuring the timely delivery of product and feature launches.
* Managing new product launches throughout the Product implementation process (PIP).
* Monitoring market trends, identifying opportunities to target different market segments with tailored campaigns.
* Conducting market benchmarking and pricing analysis, building a compelling business case for each product launch.
* Collaborating with the Marketing team to develop impactful product marketing campaigns that increase awareness and proficiency of our products.
* Creating market differentiation through the development of effective content, supported by sales enablement tools and resources such as brochures, datasheets, presentations, website content, sales guides, battlecards, and FAQs
* Working closely with internal teams to create technical training content for cross-departmental use.
* Collaborating with the sales team to create and deliver high-impact sales tools, enablement, and training.
* Defining key performance indicators (KPIs) and metrics to track marketing campaign effectiveness, product adoption, customer satisfaction, and sales performance.
* Providing regular reports and insights to the Senior Leadership Team
Requirements and skills
* Solid experience in product management and product marketing within a B2B business environment.
* Strong analytical skills, blending creative thinking with data-driven decision-making.
* Excellent communication skills to effectively engage with customers and stakeholders.
* Strong copywriting skills, capable of translating technical information into engaging messaging by simplifying complex concepts.
* Proven track record in developing compelling messaging, positioning, and value propositions for new products and services.
* Demonstrated success in bringing new products and features to market.
* Passion for customer-centric product development and a genuine enthusiasm for understanding customer needs.
* Ability to adapt and thrive in a fast-paced, dynamic environment.
What’s in it for me?
Competitive salary
26 days holiday (more for long service) and an extra day off for your Birthday
Pension and healthcare scheme
Life cover
Hybrid working option (after completion of probation period)
Perkbox – access to hundreds of discounts
Holiday Purchase Scheme
The ability to develop and progress your career.
Strong social ethos
Be part of a high growth and very exciting European wide group, that prides itself on innovation, collaboration, and strong customer focus
Aug 24, 2023
Permanent
Here at Enreach we’re all about communication. As a provider of cloud phone systems, broadband, mobile and IT, we help thousands of businesses to communicate with their colleagues and customers, making business technology, connectivity, and productivity integration easy for organisations as they grow.
As part of the wider European Enreach Group, we have over 1,100 colleagues across Europe and provide leading solutions to businesses of all shapes and sizes.
As a leading telecoms provider, our customers are at the heart of everything we do, and we’re looking for the right person to join us as part of our growing team.
We are seeking a highly skilled Product Marketing Manager to join our team. As a Product Marketing Manager, you will play a crucial role in driving the success of our products through effective product launches, marketing strategies and go-to-market initiatives.
The ideal candidate will have a strong background in product and solution marketing, pricing, and is experienced in the development and implementation of go to market strategies; successfully launching and managing a portfolio of technical products through the product lifecycle process.
Responsibilities
* Serving as a subject matter expert on our product suite, customer behaviour, and market landscape, leveraging insights to inform product development and positioning.
* Conducting market research to identify trends, monitor the competitive landscape, identify customer needs, and opportunities for product enhancements. Work closely with Group product house to ensure the feature set and product specifications are aligned with the UK market needs.
* Analysing customer feedback, industry reports, and market data to shape product strategy and positioning.
* Owner of the go-to-market (GTM) strategy for the product suite and ensuring the timely delivery of product and feature launches.
* Managing new product launches throughout the Product implementation process (PIP).
* Monitoring market trends, identifying opportunities to target different market segments with tailored campaigns.
* Conducting market benchmarking and pricing analysis, building a compelling business case for each product launch.
* Collaborating with the Marketing team to develop impactful product marketing campaigns that increase awareness and proficiency of our products.
* Creating market differentiation through the development of effective content, supported by sales enablement tools and resources such as brochures, datasheets, presentations, website content, sales guides, battlecards, and FAQs
* Working closely with internal teams to create technical training content for cross-departmental use.
* Collaborating with the sales team to create and deliver high-impact sales tools, enablement, and training.
* Defining key performance indicators (KPIs) and metrics to track marketing campaign effectiveness, product adoption, customer satisfaction, and sales performance.
* Providing regular reports and insights to the Senior Leadership Team
Requirements and skills
* Solid experience in product management and product marketing within a B2B business environment.
* Strong analytical skills, blending creative thinking with data-driven decision-making.
* Excellent communication skills to effectively engage with customers and stakeholders.
* Strong copywriting skills, capable of translating technical information into engaging messaging by simplifying complex concepts.
* Proven track record in developing compelling messaging, positioning, and value propositions for new products and services.
* Demonstrated success in bringing new products and features to market.
* Passion for customer-centric product development and a genuine enthusiasm for understanding customer needs.
* Ability to adapt and thrive in a fast-paced, dynamic environment.
What’s in it for me?
Competitive salary
26 days holiday (more for long service) and an extra day off for your Birthday
Pension and healthcare scheme
Life cover
Hybrid working option (after completion of probation period)
Perkbox – access to hundreds of discounts
Holiday Purchase Scheme
The ability to develop and progress your career.
Strong social ethos
Be part of a high growth and very exciting European wide group, that prides itself on innovation, collaboration, and strong customer focus
Our Finance Team provides full lifecycle support to CEOs, CFOs, controllers and treasurers and other members of the CSuite to optimise the value delivered by their finance and broader business/corporate services/back office functions and to improve their contribution to the overall performance of the business.The right person will have skills in technology-enabled Finance and corporate services transformation covering areas such as Finance, HR, Procurement, IT, with experience of selling and implementing technology-enabled global business services models. Typical technologies are Microsoft Dynamics and Oracle.We deliver high value solutions, from strategy to execution, solving our clients' complex business problems through technology enablement. These include:•Finance and business services operating model transformation (service and interaction models, organisation design process change, shared services, sourcing etc) from strategy and assess through to implementation•Driving value from technology to enable operating model transformation (Cloud ERP, Robotics Process Automation and AI, EPM, Consolidation and Reporting, Data Models, Priority Based Budgeting) covering all elements from vendor assessment and selection, architecture design through to systems and business integrator implementation.•Achieving business insight and achieving business growth•Changing culture in Corporate Services. About the role This is a Manager level appointment where you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex issues from strategy to execution. Specific responsibilities include but are not limited to: Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above Be involved in the financial management of clients Be actively involved in business development activities to help identify and research opportunities on new/existing clients Develop project strategies to solve complex technical challenges for our clients Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team Shape and deliver projects to meet and exceed the expectations of our clients and our own quality criteria Train, coach, and supervise team members Contribute to the development of your own and the team's technical acumen Continue to develop internal relationships and developing your PwC brand You will primarily work on the delivery of client engagements, contributing to and leading change projects, but you will also spend time supporting the development of the team and will be expected to contribution to sales origination. Essential skills & experience Consulting track record (ideally Big 4) with extensive experience & network within the Local Public Services market Experience of leading large scale global technology-enabled Finance and wider Corporate Services transformation programmes from assessment and strategy through delivery Experience of leading the design and implementation of leading finance technologies (ERP & EPM systems, RPA, AI). Microsoft and Oracle being the preferred ERP technologies. Operating model re-design and experience of shared services and outsourcing; Finance Business Partnering. Leading and developing teams Understanding our clients' business and showing strong commercial acumen A substantive track record of new business sales Senior stakeholder management and relationship building Desirable skills & experience Experience of Lean methodologies for process/ cost optimisation Experience of developing thought leadership, new methodologies and propositions in this area Formal accounting qualification or equivalent understanding of accounting principles and processes. Understanding of broader business services office processes and technology, i.e. HR, payroll, procurement, CRM. Consulting In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients' business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries - everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.
Jan 04, 2022
Full time
Our Finance Team provides full lifecycle support to CEOs, CFOs, controllers and treasurers and other members of the CSuite to optimise the value delivered by their finance and broader business/corporate services/back office functions and to improve their contribution to the overall performance of the business.The right person will have skills in technology-enabled Finance and corporate services transformation covering areas such as Finance, HR, Procurement, IT, with experience of selling and implementing technology-enabled global business services models. Typical technologies are Microsoft Dynamics and Oracle.We deliver high value solutions, from strategy to execution, solving our clients' complex business problems through technology enablement. These include:•Finance and business services operating model transformation (service and interaction models, organisation design process change, shared services, sourcing etc) from strategy and assess through to implementation•Driving value from technology to enable operating model transformation (Cloud ERP, Robotics Process Automation and AI, EPM, Consolidation and Reporting, Data Models, Priority Based Budgeting) covering all elements from vendor assessment and selection, architecture design through to systems and business integrator implementation.•Achieving business insight and achieving business growth•Changing culture in Corporate Services. About the role This is a Manager level appointment where you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex issues from strategy to execution. Specific responsibilities include but are not limited to: Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above Be involved in the financial management of clients Be actively involved in business development activities to help identify and research opportunities on new/existing clients Develop project strategies to solve complex technical challenges for our clients Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team Shape and deliver projects to meet and exceed the expectations of our clients and our own quality criteria Train, coach, and supervise team members Contribute to the development of your own and the team's technical acumen Continue to develop internal relationships and developing your PwC brand You will primarily work on the delivery of client engagements, contributing to and leading change projects, but you will also spend time supporting the development of the team and will be expected to contribution to sales origination. Essential skills & experience Consulting track record (ideally Big 4) with extensive experience & network within the Local Public Services market Experience of leading large scale global technology-enabled Finance and wider Corporate Services transformation programmes from assessment and strategy through delivery Experience of leading the design and implementation of leading finance technologies (ERP & EPM systems, RPA, AI). Microsoft and Oracle being the preferred ERP technologies. Operating model re-design and experience of shared services and outsourcing; Finance Business Partnering. Leading and developing teams Understanding our clients' business and showing strong commercial acumen A substantive track record of new business sales Senior stakeholder management and relationship building Desirable skills & experience Experience of Lean methodologies for process/ cost optimisation Experience of developing thought leadership, new methodologies and propositions in this area Formal accounting qualification or equivalent understanding of accounting principles and processes. Understanding of broader business services office processes and technology, i.e. HR, payroll, procurement, CRM. Consulting In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients' business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries - everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.
Why join Stryker?We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.comOur total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.Sr. Technical Service Manager, UK & NordicsLocation: Newbury, UK.Job SummaryThe Senior Technical Services Manager position provides leadership and direction to field service and repair center teams across multiple geographic regions to ensure achievement of business goals and objectives. This includes full oversight of region's commercial and operational activities as well as driving cross-department collaboration with Sales, Marketing, Customer Service, Distribution, HR and RAQA.Who we wantDetail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.What you will doRuns a well-balanced commercial and operational business which drives a memorable customer experience and increased sales in a proactive and fiscally responsible mannerOwns, develops, and grows ProCare services contract business by working with local Sales / Marketing teams and with customers, drives local sales engagement and enablementAssures that assigned segment(s) are marketed within budgeted objectives, focusing on maximizing profitability and increasing services orders volume with focus on EuropeActive participation within regional steering committee / leadership team representing ProCareCollaborates with local business partners including Customer Care, Distribution, HR, Quality, and Regulatory to build engagement and partnerships across departments.Accountable for field service regulatory and compliance adherence to local rules and guidelinesOversight of service product positioning and messaging, and pricing across multiple regionsOwns and builds business partner and customer relationships and outcomes to drive belief and confidence in ProCare Services (customer satisfaction, speed, quality, cost, and safety).Builds an aligned, accountable culture that drives continuous improvement and data driven decisionsFully owns all aspects of talent management including upscaling current talent capabilities, identifying candidates, selection, on-boarding, training, development, and coaching/ mentoringDevelops, coaches, and challenges direct reports and high potential talents "in the work" to provide timely guidance and achieve measurable results while building organizational capabilitiesFully aligns region with strategy, vision, and direction of Global and European-wide commercial excellence, service delivery, and talent development KPOs, KPIs, expectations, and overall goalsAlignment and Collaboration with US ProCare Organizations, and other Service teams in EuropeWhat you needBachelor's degree in Business Administration, Engineering or related field or equivalent experienceMBA / MA Qualification preferred10+ years relevant experience required7+ years medical device or service experience preferred5+ years of people management experience preferredFluent in local language and EnglishProven ability to identify, develop, coach and mentor new and existing technical management talentAbility to clearly and confidently set direction in short and long termDemonstrated ability to influence and partner with high level business leaders in multiple functional areas.Proven ability to manage business financials including profit and loss statementsStrong interpersonal skills including written / oral communication, conflict management and people managementStrategic thinking with hands-on mentalityWho are StrykerStryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. For more information, please visit our website at someone at Stryker?Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at
Dec 08, 2021
Full time
Why join Stryker?We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.comOur total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.Sr. Technical Service Manager, UK & NordicsLocation: Newbury, UK.Job SummaryThe Senior Technical Services Manager position provides leadership and direction to field service and repair center teams across multiple geographic regions to ensure achievement of business goals and objectives. This includes full oversight of region's commercial and operational activities as well as driving cross-department collaboration with Sales, Marketing, Customer Service, Distribution, HR and RAQA.Who we wantDetail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.What you will doRuns a well-balanced commercial and operational business which drives a memorable customer experience and increased sales in a proactive and fiscally responsible mannerOwns, develops, and grows ProCare services contract business by working with local Sales / Marketing teams and with customers, drives local sales engagement and enablementAssures that assigned segment(s) are marketed within budgeted objectives, focusing on maximizing profitability and increasing services orders volume with focus on EuropeActive participation within regional steering committee / leadership team representing ProCareCollaborates with local business partners including Customer Care, Distribution, HR, Quality, and Regulatory to build engagement and partnerships across departments.Accountable for field service regulatory and compliance adherence to local rules and guidelinesOversight of service product positioning and messaging, and pricing across multiple regionsOwns and builds business partner and customer relationships and outcomes to drive belief and confidence in ProCare Services (customer satisfaction, speed, quality, cost, and safety).Builds an aligned, accountable culture that drives continuous improvement and data driven decisionsFully owns all aspects of talent management including upscaling current talent capabilities, identifying candidates, selection, on-boarding, training, development, and coaching/ mentoringDevelops, coaches, and challenges direct reports and high potential talents "in the work" to provide timely guidance and achieve measurable results while building organizational capabilitiesFully aligns region with strategy, vision, and direction of Global and European-wide commercial excellence, service delivery, and talent development KPOs, KPIs, expectations, and overall goalsAlignment and Collaboration with US ProCare Organizations, and other Service teams in EuropeWhat you needBachelor's degree in Business Administration, Engineering or related field or equivalent experienceMBA / MA Qualification preferred10+ years relevant experience required7+ years medical device or service experience preferred5+ years of people management experience preferredFluent in local language and EnglishProven ability to identify, develop, coach and mentor new and existing technical management talentAbility to clearly and confidently set direction in short and long termDemonstrated ability to influence and partner with high level business leaders in multiple functional areas.Proven ability to manage business financials including profit and loss statementsStrong interpersonal skills including written / oral communication, conflict management and people managementStrategic thinking with hands-on mentalityWho are StrykerStryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. For more information, please visit our website at someone at Stryker?Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at
Why join Stryker?We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.comOur total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.Sr. Technical Service Manager, UK & NordicsLocation: Newbury, UK.Job SummaryThe Senior Technical Services Manager position provides leadership and direction to field service and repair center teams across multiple geographic regions to ensure achievement of business goals and objectives. This includes full oversight of region's commercial and operational activities as well as driving cross-department collaboration with Sales, Marketing, Customer Service, Distribution, HR and RAQA.Who we wantDetail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.What you will doRuns a well-balanced commercial and operational business which drives a memorable customer experience and increased sales in a proactive and fiscally responsible mannerOwns, develops, and grows ProCare services contract business by working with local Sales / Marketing teams and with customers, drives local sales engagement and enablementAssures that assigned segment(s) are marketed within budgeted objectives, focusing on maximizing profitability and increasing services orders volume with focus on EuropeActive participation within regional steering committee / leadership team representing ProCareCollaborates with local business partners including Customer Care, Distribution, HR, Quality, and Regulatory to build engagement and partnerships across departments.Accountable for field service regulatory and compliance adherence to local rules and guidelinesOversight of service product positioning and messaging, and pricing across multiple regionsOwns and builds business partner and customer relationships and outcomes to drive belief and confidence in ProCare Services (customer satisfaction, speed, quality, cost, and safety).Builds an aligned, accountable culture that drives continuous improvement and data driven decisionsFully owns all aspects of talent management including upscaling current talent capabilities, identifying candidates, selection, on-boarding, training, development, and coaching/ mentoringDevelops, coaches, and challenges direct reports and high potential talents "in the work" to provide timely guidance and achieve measurable results while building organizational capabilitiesFully aligns region with strategy, vision, and direction of Global and European-wide commercial excellence, service delivery, and talent development KPOs, KPIs, expectations, and overall goalsAlignment and Collaboration with US ProCare Organizations, and other Service teams in EuropeWhat you needBachelor's degree in Business Administration, Engineering or related field or equivalent experienceMBA / MA Qualification preferred10+ years relevant experience required7+ years medical device or service experience preferred5+ years of people management experience preferredFluent in local language and EnglishProven ability to identify, develop, coach and mentor new and existing technical management talentAbility to clearly and confidently set direction in short and long termDemonstrated ability to influence and partner with high level business leaders in multiple functional areas.Proven ability to manage business financials including profit and loss statementsStrong interpersonal skills including written / oral communication, conflict management and people managementStrategic thinking with hands-on mentalityWho are StrykerStryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. For more information, please visit our website at someone at Stryker?Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at
Dec 08, 2021
Full time
Why join Stryker?We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.comOur total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.Sr. Technical Service Manager, UK & NordicsLocation: Newbury, UK.Job SummaryThe Senior Technical Services Manager position provides leadership and direction to field service and repair center teams across multiple geographic regions to ensure achievement of business goals and objectives. This includes full oversight of region's commercial and operational activities as well as driving cross-department collaboration with Sales, Marketing, Customer Service, Distribution, HR and RAQA.Who we wantDetail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.What you will doRuns a well-balanced commercial and operational business which drives a memorable customer experience and increased sales in a proactive and fiscally responsible mannerOwns, develops, and grows ProCare services contract business by working with local Sales / Marketing teams and with customers, drives local sales engagement and enablementAssures that assigned segment(s) are marketed within budgeted objectives, focusing on maximizing profitability and increasing services orders volume with focus on EuropeActive participation within regional steering committee / leadership team representing ProCareCollaborates with local business partners including Customer Care, Distribution, HR, Quality, and Regulatory to build engagement and partnerships across departments.Accountable for field service regulatory and compliance adherence to local rules and guidelinesOversight of service product positioning and messaging, and pricing across multiple regionsOwns and builds business partner and customer relationships and outcomes to drive belief and confidence in ProCare Services (customer satisfaction, speed, quality, cost, and safety).Builds an aligned, accountable culture that drives continuous improvement and data driven decisionsFully owns all aspects of talent management including upscaling current talent capabilities, identifying candidates, selection, on-boarding, training, development, and coaching/ mentoringDevelops, coaches, and challenges direct reports and high potential talents "in the work" to provide timely guidance and achieve measurable results while building organizational capabilitiesFully aligns region with strategy, vision, and direction of Global and European-wide commercial excellence, service delivery, and talent development KPOs, KPIs, expectations, and overall goalsAlignment and Collaboration with US ProCare Organizations, and other Service teams in EuropeWhat you needBachelor's degree in Business Administration, Engineering or related field or equivalent experienceMBA / MA Qualification preferred10+ years relevant experience required7+ years medical device or service experience preferred5+ years of people management experience preferredFluent in local language and EnglishProven ability to identify, develop, coach and mentor new and existing technical management talentAbility to clearly and confidently set direction in short and long termDemonstrated ability to influence and partner with high level business leaders in multiple functional areas.Proven ability to manage business financials including profit and loss statementsStrong interpersonal skills including written / oral communication, conflict management and people managementStrategic thinking with hands-on mentalityWho are StrykerStryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. For more information, please visit our website at someone at Stryker?Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at