One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
MSK Physiotherapist Job Description: MSK Therapist (Physiotherapist) Opportunity to work with within our client onsite prestigious clinic in Battersea Salary: Competitive salary + fantastic benefits Fixed term 12 months Part time - 3 days (Tuesdays, Wednesdays and Thursdays) We make health happen: At Bupa, you'll have the freedom to develop new lines of care, with the flexibility and development opportunities to push your career further. As a physiotherapist, you'll be eager to continue learning and building skills while working with talented colleagues. We are currently looking for a MSK Physiotherapists to work with our multi-disciplinary team. This service is delivered from a corporate client clinic. We're looking for a dynamic, self-motivated Senior Physiotherapists with a passion to deliver effective evidence-based care to our customers. The MSK service currently includes Physiotherapists, Osteopaths, Chiropractors, Podiatrists and Sports and Exercise Medicine Consultants. The role will mainly involve providing Physiotherapy assessment and treatment to customers but will also involve working closely with Centre Managers and Physiotherapy Leads to engage the local public, corporate and healthcare community. You'll help us make health happen by: Having post graduate experience working in MSK and must be registered with the HCPC. Excellent customer service skills are essential, as well as a passion to deliver high levels of effective evidence-based care. The role will involve providing MSK therapy assessment and treatment to both insured (we are registered with all major insurance providers) and self-pay customers, as well as working closely with Centre Managers and MSK Therapy Leads to engage the local public, corporate and healthcare community. You will be working within a MSK multidisciplinary team of MSK Physicians, APPs, Physios, Osteopaths and Podiatrists, as well as wider team of GPs, Health Advisers and Mental Health practitioners. Key Skills / Qualifications needed for this role: Practising member of the HCPC (Physiotherapists) and regulatory body/ professional association. Extensive post-graduate working experience in musculoskeletal medicine Post-graduate qualifications preferential e.g. appropriate MSc, MACP Significant experience working within a multi-disciplinary team environment Experience treating private patients Experience with sports injuries Experience with Occupational Health preferential Excellent communication and interpersonal skills Excellent written and verbal skills Excellent organisation and time management skills Interest in continuing development - professional & business IT skills including proficient on Microsoft Office systems. Excellent customer service skills and an understanding of the drivers of service excellence Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday each year (pro rata for part time employees), increasing through length of service, with the option to buy or sell days. 3 paid volunteering days annually (pro rata for part time staff) Enhanced pension and life insurance Annual performance-based bonus scheme Bupa health insurance as a benefit in kind Option to join dental insurance scheme at a discounted rate Access to mental health support for you and your family Support with travel costs via a season ticket loan or cycle2work Discounted gym access Emotional wellbeing support Financial wellbeing channels Support for carers Clinical admin time in your diaries to ensure you have time to complete your notes effectively Medico -legal contracts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we chion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact via email on or mobile on . We can answer any initial questions and if interested, arrange an informal site visit or a call with one of our MSK clinical leads. Time Type: Part time Job Area: Clinical Services Locations: Clinic - Apple
Apr 25, 2024
Full time
MSK Physiotherapist Job Description: MSK Therapist (Physiotherapist) Opportunity to work with within our client onsite prestigious clinic in Battersea Salary: Competitive salary + fantastic benefits Fixed term 12 months Part time - 3 days (Tuesdays, Wednesdays and Thursdays) We make health happen: At Bupa, you'll have the freedom to develop new lines of care, with the flexibility and development opportunities to push your career further. As a physiotherapist, you'll be eager to continue learning and building skills while working with talented colleagues. We are currently looking for a MSK Physiotherapists to work with our multi-disciplinary team. This service is delivered from a corporate client clinic. We're looking for a dynamic, self-motivated Senior Physiotherapists with a passion to deliver effective evidence-based care to our customers. The MSK service currently includes Physiotherapists, Osteopaths, Chiropractors, Podiatrists and Sports and Exercise Medicine Consultants. The role will mainly involve providing Physiotherapy assessment and treatment to customers but will also involve working closely with Centre Managers and Physiotherapy Leads to engage the local public, corporate and healthcare community. You'll help us make health happen by: Having post graduate experience working in MSK and must be registered with the HCPC. Excellent customer service skills are essential, as well as a passion to deliver high levels of effective evidence-based care. The role will involve providing MSK therapy assessment and treatment to both insured (we are registered with all major insurance providers) and self-pay customers, as well as working closely with Centre Managers and MSK Therapy Leads to engage the local public, corporate and healthcare community. You will be working within a MSK multidisciplinary team of MSK Physicians, APPs, Physios, Osteopaths and Podiatrists, as well as wider team of GPs, Health Advisers and Mental Health practitioners. Key Skills / Qualifications needed for this role: Practising member of the HCPC (Physiotherapists) and regulatory body/ professional association. Extensive post-graduate working experience in musculoskeletal medicine Post-graduate qualifications preferential e.g. appropriate MSc, MACP Significant experience working within a multi-disciplinary team environment Experience treating private patients Experience with sports injuries Experience with Occupational Health preferential Excellent communication and interpersonal skills Excellent written and verbal skills Excellent organisation and time management skills Interest in continuing development - professional & business IT skills including proficient on Microsoft Office systems. Excellent customer service skills and an understanding of the drivers of service excellence Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday each year (pro rata for part time employees), increasing through length of service, with the option to buy or sell days. 3 paid volunteering days annually (pro rata for part time staff) Enhanced pension and life insurance Annual performance-based bonus scheme Bupa health insurance as a benefit in kind Option to join dental insurance scheme at a discounted rate Access to mental health support for you and your family Support with travel costs via a season ticket loan or cycle2work Discounted gym access Emotional wellbeing support Financial wellbeing channels Support for carers Clinical admin time in your diaries to ensure you have time to complete your notes effectively Medico -legal contracts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we chion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact via email on or mobile on . We can answer any initial questions and if interested, arrange an informal site visit or a call with one of our MSK clinical leads. Time Type: Part time Job Area: Clinical Services Locations: Clinic - Apple
Administrator Your new company A business based in London is recruiting for anAdministrator to join their team on a temporary basis. The temporary positionis on a month to month rolling basis. The role is Monday-Friday 09:00-17:30and offers flexible working. You will be required to work from office fivedays a week. Your new role Your newrole will be to provide comprehensive support, administration, advice, andguidance to management, while also fostering a strong customer service culture.You will need to have a keen eye for detail and experience in data management.You will be responsible for formatting documents, assisting with creatingproject plans and gathering evidence for reports. In addition you will assistwith collating information for reports, as well as investigation anomalies thatarise, locating missing info and assisting with data management ingeneral. What you'll need to succeed In order tosucceed in this role you will need to have exceptional written and verbalcommunication, effective planning, organising and prioritising skills.Additionally, you will need to be highly organised and have excellent attentionto detail. The successful candidate must also have a proven track record ofexceptional administrative skills such as collating, managing and presentingdata, as well as working in a fast paced, administrative position. What you'll get in return In additionto a competitive hourly rate, you will be paid weekly through an efficientonline timesheet process and will also receive expert advice from a Haysconsultant providing support and guidance throughout the duration of yourcontract. This is an excellent opportunity to utilise your skills and gainhands-on experience in a large and busy working environment. You will receivebespoke in-house training and will be closely guided to your success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 25, 2024
Seasonal
Administrator Your new company A business based in London is recruiting for anAdministrator to join their team on a temporary basis. The temporary positionis on a month to month rolling basis. The role is Monday-Friday 09:00-17:30and offers flexible working. You will be required to work from office fivedays a week. Your new role Your newrole will be to provide comprehensive support, administration, advice, andguidance to management, while also fostering a strong customer service culture.You will need to have a keen eye for detail and experience in data management.You will be responsible for formatting documents, assisting with creatingproject plans and gathering evidence for reports. In addition you will assistwith collating information for reports, as well as investigation anomalies thatarise, locating missing info and assisting with data management ingeneral. What you'll need to succeed In order tosucceed in this role you will need to have exceptional written and verbalcommunication, effective planning, organising and prioritising skills.Additionally, you will need to be highly organised and have excellent attentionto detail. The successful candidate must also have a proven track record ofexceptional administrative skills such as collating, managing and presentingdata, as well as working in a fast paced, administrative position. What you'll get in return In additionto a competitive hourly rate, you will be paid weekly through an efficientonline timesheet process and will also receive expert advice from a Haysconsultant providing support and guidance throughout the duration of yourcontract. This is an excellent opportunity to utilise your skills and gainhands-on experience in a large and busy working environment. You will receivebespoke in-house training and will be closely guided to your success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 25, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Job Title: Sheet Metal Worker Location: Portsmouth Naval Base, we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: £32,927 dependent on skills and experience What you'll be doing: Understand and follow written and/or oral instructions Have all the basic hand skills, i.e. burning & chamfering of various gauges and types of plate and extrusions Experienced in the use of Guillotines, rolling machines, drilling machines and folding machines including CNC operation Tack welding (Training/Qualification can be provided Accurate marking off using measuring tools, being familiar with the use of straight edges, sprit levels, set squares, chalk/string lines, plumb bobs etc Ability to accurately mark out sheet plate/extrusions Correct use of grinders and associated consumables whilst adhering to the HAVS regulations Experience in use of strong-backs and fairing aids to prevent distortion Bending and forming of various gauges and types of plate Have and understanding of Q.C inspection or process experience There may be occasions when you would be asked to work/travel outside of the main location Your skills and experiences: Good hand tool knowledge and experience in Sheet metal fabrication and different types of materials such as aluminium, stainless S and steel Interpret and work from drawings and guidance as required Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Operations division team: The Operations division are involved in the repair and refit of both Royal Naval and Commercial vessels. The work will be completed various workshops throughout the dockyard. Within this role you will gain an understanding of plate work and be able to demonstrate the various techniques used in ship repair industry (Light plater skillset). You must be flexible, hardworking, and punctual and be prepared to work in a team to provide a high-quality service to meet customer expectations. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 22nd May 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Apr 25, 2024
Full time
Job Title: Sheet Metal Worker Location: Portsmouth Naval Base, we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: £32,927 dependent on skills and experience What you'll be doing: Understand and follow written and/or oral instructions Have all the basic hand skills, i.e. burning & chamfering of various gauges and types of plate and extrusions Experienced in the use of Guillotines, rolling machines, drilling machines and folding machines including CNC operation Tack welding (Training/Qualification can be provided Accurate marking off using measuring tools, being familiar with the use of straight edges, sprit levels, set squares, chalk/string lines, plumb bobs etc Ability to accurately mark out sheet plate/extrusions Correct use of grinders and associated consumables whilst adhering to the HAVS regulations Experience in use of strong-backs and fairing aids to prevent distortion Bending and forming of various gauges and types of plate Have and understanding of Q.C inspection or process experience There may be occasions when you would be asked to work/travel outside of the main location Your skills and experiences: Good hand tool knowledge and experience in Sheet metal fabrication and different types of materials such as aluminium, stainless S and steel Interpret and work from drawings and guidance as required Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Operations division team: The Operations division are involved in the repair and refit of both Royal Naval and Commercial vessels. The work will be completed various workshops throughout the dockyard. Within this role you will gain an understanding of plate work and be able to demonstrate the various techniques used in ship repair industry (Light plater skillset). You must be flexible, hardworking, and punctual and be prepared to work in a team to provide a high-quality service to meet customer expectations. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 22nd May 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Chef de Partie We are recruiting for a Chef de Partie to join and develop with our kitchen team. You will be competent with running your own section and be able to understand a busy service. You will relish the opportunity to learn through the Sous and Head Chef and be able to help and support the Commis Chef. You will already have ambitions of what kind of head chef you are aspiring to be, with an idea of creative new dishes. Having a good level of culinary skills, we will help develop your management skills to progress you to Sous and even Head Chef levels through our in-house training and development scheme with opportunities in the group for you once ready. Essential Skills Good level of prep and culinary skills. Good presentation skills with a good focus on attention to detail Great work ethic and is punctual and dependable Understands the importance of the safer foods better business procedures Has a 'can do' attitude and is able to take direction from Managers Enjoys being part of the team and making it count when it really matters What's in it for you? Tips 25% off all food, drink, rooms at all RedCat Venues (T&C's) apply Great opportunities to progress within a growing company Free meals on shift. Apprenticeship Programme 24hrs access to the companies training and development site. Wellness Programme Hospitality is our Personality and we are RedCat! Company Overview RedCat are acquiring multiple pubs and inns in sought after locations across the UK. Our calling is to revive and re-generate potentially amazing spaces, by investing heavily in the buildings, and design, their branding, and most of all the people. By providing industry leading, lifestyle enhancing spaces, we will be injecting excitement back into the hospitality sector. RedCat is an ambitious, fast paced company and if you want to come on this exciting journey, the opportunities at RedCat are infinite. The RedCat Way We want every employee at RedCat to carry out their role and responsibilities with the same approach, having integrity, showing care and being respectful. Whether you are managing a 30 room boutique hotel or you are making cocktails in a leading high street café bar, you can all carry out these duties in the same RedCat way. Hospitality is your personality, that's why you an honest problem solver who will roll up your sleeves and make sure every customer you serve has an incredible experience, one to write home about. £26000.00 - £28000.00 per annum, full time
Apr 25, 2024
Full time
Chef de Partie We are recruiting for a Chef de Partie to join and develop with our kitchen team. You will be competent with running your own section and be able to understand a busy service. You will relish the opportunity to learn through the Sous and Head Chef and be able to help and support the Commis Chef. You will already have ambitions of what kind of head chef you are aspiring to be, with an idea of creative new dishes. Having a good level of culinary skills, we will help develop your management skills to progress you to Sous and even Head Chef levels through our in-house training and development scheme with opportunities in the group for you once ready. Essential Skills Good level of prep and culinary skills. Good presentation skills with a good focus on attention to detail Great work ethic and is punctual and dependable Understands the importance of the safer foods better business procedures Has a 'can do' attitude and is able to take direction from Managers Enjoys being part of the team and making it count when it really matters What's in it for you? Tips 25% off all food, drink, rooms at all RedCat Venues (T&C's) apply Great opportunities to progress within a growing company Free meals on shift. Apprenticeship Programme 24hrs access to the companies training and development site. Wellness Programme Hospitality is our Personality and we are RedCat! Company Overview RedCat are acquiring multiple pubs and inns in sought after locations across the UK. Our calling is to revive and re-generate potentially amazing spaces, by investing heavily in the buildings, and design, their branding, and most of all the people. By providing industry leading, lifestyle enhancing spaces, we will be injecting excitement back into the hospitality sector. RedCat is an ambitious, fast paced company and if you want to come on this exciting journey, the opportunities at RedCat are infinite. The RedCat Way We want every employee at RedCat to carry out their role and responsibilities with the same approach, having integrity, showing care and being respectful. Whether you are managing a 30 room boutique hotel or you are making cocktails in a leading high street café bar, you can all carry out these duties in the same RedCat way. Hospitality is your personality, that's why you an honest problem solver who will roll up your sleeves and make sure every customer you serve has an incredible experience, one to write home about. £26000.00 - £28000.00 per annum, full time
Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done. Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll and accounting to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US. Planday was acquired by Xero in 2021. As part of our growth journey, we're looking for a new colleague to join our Customer Support Team in London as Customer Support Consultant. In this role, you will be based in our London office and will be supporting our existing customers with their questions about Planday. You can expect to work with the following:- Communicating with our customers via online chat, email, and phone- Answering questions about how to use Planday by providing best practices for scheduling and administration- Testing and troubleshooting technical issues, before passing them onto a second line of support- Forming the link between customers and our product/engineering team- Finding the best solutions for your customers and team, wherever your initiative takes you- Additionally, you will be part of a cross-functional team, where you get to work a lot with other departments and develop your skills in many areas.Requirements:If you see yourself in some of the points below, great - we're excited to learn more about you!In this role, you will be working closely with our customers from different business sizes and backgrounds. Therefore, it is important that you enjoy communicating with people and are naturally open and curious. Additionally, you:- Are fluent in English- Are motivated to learn how to work with IT systems- Love helping people and setting a positive tone of communication- Are proactive, like to solve problems and can think outside of the box- Want to develop your customer service and technical skills within an innovative and international company It is a plus if you have experience using Planday from a previous workplace. Fluency in other languages is also considered a plus Finally, you see the strength of having fun and being part of a fantastic team. You are passionate and ready to make a difference with your inclusive mindset.At Planday, we offer you:- Benefits like pension, health insurance, inclusive support for new parents and generous vacation - On top of your annual base salary, you are offered to be part of an Employee Share Plan - Growth and progression opportunities - we want you to grow with us - Flexible remote work - Strong social culture with lots of team and company activities - Meaningful work - everyone at Planday contributes to improving the lives of shift workers around the globe - Healthy work-life balance and autonomous approach to work. We trust in you and your abilities Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work. At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer. As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process. All applicants will be considered for employment without attention to any personal characteristics.
Apr 25, 2024
Full time
Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done. Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll and accounting to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US. Planday was acquired by Xero in 2021. As part of our growth journey, we're looking for a new colleague to join our Customer Support Team in London as Customer Support Consultant. In this role, you will be based in our London office and will be supporting our existing customers with their questions about Planday. You can expect to work with the following:- Communicating with our customers via online chat, email, and phone- Answering questions about how to use Planday by providing best practices for scheduling and administration- Testing and troubleshooting technical issues, before passing them onto a second line of support- Forming the link between customers and our product/engineering team- Finding the best solutions for your customers and team, wherever your initiative takes you- Additionally, you will be part of a cross-functional team, where you get to work a lot with other departments and develop your skills in many areas.Requirements:If you see yourself in some of the points below, great - we're excited to learn more about you!In this role, you will be working closely with our customers from different business sizes and backgrounds. Therefore, it is important that you enjoy communicating with people and are naturally open and curious. Additionally, you:- Are fluent in English- Are motivated to learn how to work with IT systems- Love helping people and setting a positive tone of communication- Are proactive, like to solve problems and can think outside of the box- Want to develop your customer service and technical skills within an innovative and international company It is a plus if you have experience using Planday from a previous workplace. Fluency in other languages is also considered a plus Finally, you see the strength of having fun and being part of a fantastic team. You are passionate and ready to make a difference with your inclusive mindset.At Planday, we offer you:- Benefits like pension, health insurance, inclusive support for new parents and generous vacation - On top of your annual base salary, you are offered to be part of an Employee Share Plan - Growth and progression opportunities - we want you to grow with us - Flexible remote work - Strong social culture with lots of team and company activities - Meaningful work - everyone at Planday contributes to improving the lives of shift workers around the globe - Healthy work-life balance and autonomous approach to work. We trust in you and your abilities Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work. At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer. As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process. All applicants will be considered for employment without attention to any personal characteristics.
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description Main purpose of the role We have an exciting opportunity for a Senior Technical Coordinator join our Technical Team in our East Midlands region, based from our regional office near Nottingham. This is a fixed term role for a period of around 12 months to cover a period of maternity leave, however for the right person and as the region is growing there may be an opportunity for the role to become permanent. The main purpose of the Senior Technical Coordinator role is to coordinate all design information between external consultants and internal departments, ensuring that all approvals are obtained in a timely manner and that high quality and correct information is issued to other departments. Duties stretch from site feasibility stage throughout the sites development and to completion and handover to the relevant authorities/discharge of obligations. The postholder will also produce accurate and timely reports for the business and check the adequacy, accuracy and commercial suitability of information flowing through the department. They will collate design information for procurement tenders and work to resolve construction issues as well as providing live site support. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for an experienced Senior Technical Coordinator with who embodies our Keepmoat values; a straightforward and skilled communicator , who is creative and experienced with problem solving within technical teams. They will be passionate about the construction/development industry with strong experience within it. The postholder will be an established collaborative leader with the ability to build strong relationships through ability to work cross functionally to achieve successful outcomes and inspire, motivate and develop team members. They will have a minimum of 5 years' experience within the construction/development industry, with up-to-date relevant knowledge of building legislation. They will have sound knowledge of architectural and engineering functions and ideally some experience of Partnership agreements. Due to the nature of the role, site visits throughout the region will be required and the postholder will be able to work flexibly in order to do so. A company car or car allowance will be provided. Education & qualifications Essential HNC /HND / Degree in Building, Civil Engineering or Architectural design. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Apr 25, 2024
Full time
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description Main purpose of the role We have an exciting opportunity for a Senior Technical Coordinator join our Technical Team in our East Midlands region, based from our regional office near Nottingham. This is a fixed term role for a period of around 12 months to cover a period of maternity leave, however for the right person and as the region is growing there may be an opportunity for the role to become permanent. The main purpose of the Senior Technical Coordinator role is to coordinate all design information between external consultants and internal departments, ensuring that all approvals are obtained in a timely manner and that high quality and correct information is issued to other departments. Duties stretch from site feasibility stage throughout the sites development and to completion and handover to the relevant authorities/discharge of obligations. The postholder will also produce accurate and timely reports for the business and check the adequacy, accuracy and commercial suitability of information flowing through the department. They will collate design information for procurement tenders and work to resolve construction issues as well as providing live site support. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for an experienced Senior Technical Coordinator with who embodies our Keepmoat values; a straightforward and skilled communicator , who is creative and experienced with problem solving within technical teams. They will be passionate about the construction/development industry with strong experience within it. The postholder will be an established collaborative leader with the ability to build strong relationships through ability to work cross functionally to achieve successful outcomes and inspire, motivate and develop team members. They will have a minimum of 5 years' experience within the construction/development industry, with up-to-date relevant knowledge of building legislation. They will have sound knowledge of architectural and engineering functions and ideally some experience of Partnership agreements. Due to the nature of the role, site visits throughout the region will be required and the postholder will be able to work flexibly in order to do so. A company car or car allowance will be provided. Education & qualifications Essential HNC /HND / Degree in Building, Civil Engineering or Architectural design. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Lytham St. Annes are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 25, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Lytham St. Annes are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Our Retail Sales Advisors are at the heart of our business acting as our biggest brand ambassadors. Often the first point of contact for customers visiting our network of showrooms, they are both inspired and empowered to support our customers in growing their homes by assisting them in choosing the perfect pieces of furniture and accessories from our broad range of products. They achieve this with every customer by being commercially minded and adopting a consultative sales approach using their expert knowledge of our comprehensive product range to deliver an exceptional experience on every occasion. This continued high performance is recognised by a generous industry-leading uncapped commission scheme that ensures all colleagues are rewarded for all their efforts. With colleagues working closely together, our showroom teams adopt a 'One Team' mindset, all supporting each other to meet the needs of our customers whilst consistently achieving and exceeding both personal and team targets. Sharing knowledge and learning through in-showroom mentorship and our extensive learning and development offering, our Retail Sales Advisors become true furniture experts enabling them to deliver outstanding customer experiences positively impacting key customer performance metrics which include Net Promoter Score and Trustpilot. The Person Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships. Highly skilled at questioning techniques and using active listening skills to understand customers' needs. Has a persuasive but authentic communication style with the ability to influence. Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others. Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development. Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business. This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive. Our Benefits Uncapped commission of up to 3.5% on all sales offering great earning potential. Pay: our salaries are competitive and reviewed every year. Pension: 4% employee contribution matched by the company. Life assurance: free cover of a minimum of two times salary up to the age of 65. Holidays: 28 days statutory holiday per year, pro-rate if part-time. Birthday: an additional day off for you to celebrate your birthday. 1 weekend in every in 6 off. Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation. Continued development to grow skills and support future internal career advancement. Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services. My Rewards Programme: offering discounts on everything from restaurants and supermarkets to entertainment and holidays. Free on-site parking at all locations. Our Company We have a lot of things to be proud of here at Oak Furnitureland. Ever since we started out, quality has been at the forefront of everything we do. We're still guided by our original vision. We think every home deserves beautiful furniture that's made for real life. And we keep the prices real, too. We've built strong relationships with suppliers and quality control teams and have our own delivery crews and customer service centre. All this means we can get our real wood furniture and fabulous sofas into people's homes as quickly and cost-effectively as possible - with nearly half a million orders every year! We make furniture for real homes, where children bounce on sofas, papers are stuffed into dresser drawers, and storage footstools are great for a quick tidy-up. Quality is built-in. And it's not gone unnoticed. Oak Furnitureland has appeared on the Sunday Times Fast Track list for six years running, and our photogenic furniture regularly features in magazines like House Beautiful, Good Homes, Home Style and more. At Oak Furnitureland we have put Diversity and Inclusion at the top of our people agenda, as we believe that a more diverse and inclusive workplace, where people of different backgrounds are truly represented ensures better outcomes for all colleagues and the business. We have an inclusive environment where individuals can be themselves and where everyone is driven by the same purpose and values. We are committed to fairness in the way we hire new colleagues and if any additional support is required during the selection process, we're happy to make the necessary adjustments for anyone that needs them.
Apr 25, 2024
Full time
Our Retail Sales Advisors are at the heart of our business acting as our biggest brand ambassadors. Often the first point of contact for customers visiting our network of showrooms, they are both inspired and empowered to support our customers in growing their homes by assisting them in choosing the perfect pieces of furniture and accessories from our broad range of products. They achieve this with every customer by being commercially minded and adopting a consultative sales approach using their expert knowledge of our comprehensive product range to deliver an exceptional experience on every occasion. This continued high performance is recognised by a generous industry-leading uncapped commission scheme that ensures all colleagues are rewarded for all their efforts. With colleagues working closely together, our showroom teams adopt a 'One Team' mindset, all supporting each other to meet the needs of our customers whilst consistently achieving and exceeding both personal and team targets. Sharing knowledge and learning through in-showroom mentorship and our extensive learning and development offering, our Retail Sales Advisors become true furniture experts enabling them to deliver outstanding customer experiences positively impacting key customer performance metrics which include Net Promoter Score and Trustpilot. The Person Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships. Highly skilled at questioning techniques and using active listening skills to understand customers' needs. Has a persuasive but authentic communication style with the ability to influence. Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others. Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development. Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business. This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive. Our Benefits Uncapped commission of up to 3.5% on all sales offering great earning potential. Pay: our salaries are competitive and reviewed every year. Pension: 4% employee contribution matched by the company. Life assurance: free cover of a minimum of two times salary up to the age of 65. Holidays: 28 days statutory holiday per year, pro-rate if part-time. Birthday: an additional day off for you to celebrate your birthday. 1 weekend in every in 6 off. Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation. Continued development to grow skills and support future internal career advancement. Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services. My Rewards Programme: offering discounts on everything from restaurants and supermarkets to entertainment and holidays. Free on-site parking at all locations. Our Company We have a lot of things to be proud of here at Oak Furnitureland. Ever since we started out, quality has been at the forefront of everything we do. We're still guided by our original vision. We think every home deserves beautiful furniture that's made for real life. And we keep the prices real, too. We've built strong relationships with suppliers and quality control teams and have our own delivery crews and customer service centre. All this means we can get our real wood furniture and fabulous sofas into people's homes as quickly and cost-effectively as possible - with nearly half a million orders every year! We make furniture for real homes, where children bounce on sofas, papers are stuffed into dresser drawers, and storage footstools are great for a quick tidy-up. Quality is built-in. And it's not gone unnoticed. Oak Furnitureland has appeared on the Sunday Times Fast Track list for six years running, and our photogenic furniture regularly features in magazines like House Beautiful, Good Homes, Home Style and more. At Oak Furnitureland we have put Diversity and Inclusion at the top of our people agenda, as we believe that a more diverse and inclusive workplace, where people of different backgrounds are truly represented ensures better outcomes for all colleagues and the business. We have an inclusive environment where individuals can be themselves and where everyone is driven by the same purpose and values. We are committed to fairness in the way we hire new colleagues and if any additional support is required during the selection process, we're happy to make the necessary adjustments for anyone that needs them.
Administrator Contract type: temporary ongoingWorking hours: Monday to Friday, 09:00-17:00 with early finish on Friday's 16:30Hourly rate: £11.44p/hLocation: Derby, City CentreWe are currently recruiting for an experienced Administrator to work for one of our clients within an Education sector in Derby.We are looking for someone with exceptional organisational, time management and problem-solving skills. If you're someone who gets great satisfaction from resolving issues and streamlining processes, then don't hesitate to apply for the role of Administrator today.As an Administrator you will have: A good working knowledge of Microsoft Office package including Word, Excel, PowerPoint and Teams Professional verbal and written skills Flexibility and ability to multi-task and prioritise tasks to meet deadlines A confident, professional phone manner and ability to answer calls with ease Excellent customer service skills Excellent IT skills A high level of accuracy - editing and proofreading The ability to be both proactive and reactive in a timely and professional manner Team work and ability to work independently A methodical and organised approach to work Updating administrative system accordinglyMain Duties/ResponsibilitiesAs an Administrator, day-to-day duties will often depend on the departments needs. But common tasks will include making sure all relevant administrative duties are taken care of so the business can run smoothly. This will usually include: General administrative tasks Arranging online interviews over Teams Screening applicants Taking phone calls Creating reports and organising data Sorting through and processing information Processing any time-sensitive requests Understanding and interpreting data at a basic level Maintaining and updating information held on a data base Scheduling and prioritising allocated work on a daily basis Learning the procedures and understand parameters of producing a quality output Reading, replying to and following up emails Articulating and maintaining good working relationships with colleagues and clientsEssential requirements: Previous experience in Administrator or similar roles Experience in using Microsoft Teams IT skills Ability to work to targetsBenefits:Blue Arrow is a Nationwide Agency based throughout the UK we have branches in all locations work is always on offer. A lot of our candidates who are registered with us enjoy working for Blue Arrow due to the flexibility around shifts, and we can offer both ongoing and short-term assignments. Another great reason is that you get paid a great hourly salary along with every hour worked, Some of our candidates have gained permanent roles with their perfect companies due to working in ongoing assignments and then offered permanent contracts and most importantly you are paid on time and on a weekly basis. Great pay rates and weekly pay your very own App and portal to accept shifts on the go, and submit timesheets Dedicated consultant Chance to gain more hours around current jobs and commitments. ongoing work in majority of our clients Company pension schemeHow to apply:If you are interested in the above role and feel you can meet the above requirements - please click apply and start your registration process. Please note, for us to deal with your application efficiently please apply online and we will review your application within 48 hours. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Apr 25, 2024
Full time
Administrator Contract type: temporary ongoingWorking hours: Monday to Friday, 09:00-17:00 with early finish on Friday's 16:30Hourly rate: £11.44p/hLocation: Derby, City CentreWe are currently recruiting for an experienced Administrator to work for one of our clients within an Education sector in Derby.We are looking for someone with exceptional organisational, time management and problem-solving skills. If you're someone who gets great satisfaction from resolving issues and streamlining processes, then don't hesitate to apply for the role of Administrator today.As an Administrator you will have: A good working knowledge of Microsoft Office package including Word, Excel, PowerPoint and Teams Professional verbal and written skills Flexibility and ability to multi-task and prioritise tasks to meet deadlines A confident, professional phone manner and ability to answer calls with ease Excellent customer service skills Excellent IT skills A high level of accuracy - editing and proofreading The ability to be both proactive and reactive in a timely and professional manner Team work and ability to work independently A methodical and organised approach to work Updating administrative system accordinglyMain Duties/ResponsibilitiesAs an Administrator, day-to-day duties will often depend on the departments needs. But common tasks will include making sure all relevant administrative duties are taken care of so the business can run smoothly. This will usually include: General administrative tasks Arranging online interviews over Teams Screening applicants Taking phone calls Creating reports and organising data Sorting through and processing information Processing any time-sensitive requests Understanding and interpreting data at a basic level Maintaining and updating information held on a data base Scheduling and prioritising allocated work on a daily basis Learning the procedures and understand parameters of producing a quality output Reading, replying to and following up emails Articulating and maintaining good working relationships with colleagues and clientsEssential requirements: Previous experience in Administrator or similar roles Experience in using Microsoft Teams IT skills Ability to work to targetsBenefits:Blue Arrow is a Nationwide Agency based throughout the UK we have branches in all locations work is always on offer. A lot of our candidates who are registered with us enjoy working for Blue Arrow due to the flexibility around shifts, and we can offer both ongoing and short-term assignments. Another great reason is that you get paid a great hourly salary along with every hour worked, Some of our candidates have gained permanent roles with their perfect companies due to working in ongoing assignments and then offered permanent contracts and most importantly you are paid on time and on a weekly basis. Great pay rates and weekly pay your very own App and portal to accept shifts on the go, and submit timesheets Dedicated consultant Chance to gain more hours around current jobs and commitments. ongoing work in majority of our clients Company pension schemeHow to apply:If you are interested in the above role and feel you can meet the above requirements - please click apply and start your registration process. Please note, for us to deal with your application efficiently please apply online and we will review your application within 48 hours. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Why We Work at Dun & Bradstreet Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at . You'll work with the Head of Client Experience to develop and define the client engagement strategy for Europe from onboarding through to ongoing nurture and education, using digital delivery platforms wherever possible. The post holder will focus on increasing value and optimising the client experience using tools and tactics such as regular feedback sessions, events, product enhancement requests, enablement, a digital knowledge base, support / professional services, user community and best practice sharing. The successful candidate must be passionate about creating the best experience for our clients, proactively seeking out new technologies and best practice approaches. They will develop qualitative and quantitative reports and collate continual client feedback to drive future developments. They will own at least one 'client journey' and will be dedicated to increasing value for our clients through impactful onboarding, adoption and creating clear and simple avenues for receiving service and support from the D&B ecosystem. Key Responsibilities Develop and define the client engagement strategy for Europe as part of service model Builds strong connections with North America colleagues to ensure a consistent approach. Works closely with clients and internal cross functional teams to define needs and identify opportunities for integration, improvements and optimisation of the client journey Collate data on client needs and creates regular reporting Benchmark best practice digital service and support portals and techniques to evaluate and recommend potential for D&B Responsible for ensuring optimum and consistent usage of client-facing digital platforms Maintain strong relationships with related teams including Product, Client Services, Support and Delivery Additional duties as assigned. Essential skills 6+ years experience in client support and service organisations, specialising in seamless onboarding processes using digital delivery platforms Experience of platforms such as Power BI, Tableau, Google Cloud Portal, SFDC, SFDC Service Center or Gainsight Customer Communities. Ability to own design and digital automation of the client experience from onboarding onwards Ability to collaborate with others on the needs of key benchmarks and reporting needs and recommend measures for the success of the post sales experience. Innovation to find better ways to track and report on client needs, engagement and solutions to better support and service our clients All Dun & Bradstreet job postings can be found at and . Official communication from Dun & Bradstreet will come from an email address ending Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy , which governs the processing of visitor data on this platform.
Apr 25, 2024
Full time
Why We Work at Dun & Bradstreet Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at . You'll work with the Head of Client Experience to develop and define the client engagement strategy for Europe from onboarding through to ongoing nurture and education, using digital delivery platforms wherever possible. The post holder will focus on increasing value and optimising the client experience using tools and tactics such as regular feedback sessions, events, product enhancement requests, enablement, a digital knowledge base, support / professional services, user community and best practice sharing. The successful candidate must be passionate about creating the best experience for our clients, proactively seeking out new technologies and best practice approaches. They will develop qualitative and quantitative reports and collate continual client feedback to drive future developments. They will own at least one 'client journey' and will be dedicated to increasing value for our clients through impactful onboarding, adoption and creating clear and simple avenues for receiving service and support from the D&B ecosystem. Key Responsibilities Develop and define the client engagement strategy for Europe as part of service model Builds strong connections with North America colleagues to ensure a consistent approach. Works closely with clients and internal cross functional teams to define needs and identify opportunities for integration, improvements and optimisation of the client journey Collate data on client needs and creates regular reporting Benchmark best practice digital service and support portals and techniques to evaluate and recommend potential for D&B Responsible for ensuring optimum and consistent usage of client-facing digital platforms Maintain strong relationships with related teams including Product, Client Services, Support and Delivery Additional duties as assigned. Essential skills 6+ years experience in client support and service organisations, specialising in seamless onboarding processes using digital delivery platforms Experience of platforms such as Power BI, Tableau, Google Cloud Portal, SFDC, SFDC Service Center or Gainsight Customer Communities. Ability to own design and digital automation of the client experience from onboarding onwards Ability to collaborate with others on the needs of key benchmarks and reporting needs and recommend measures for the success of the post sales experience. Innovation to find better ways to track and report on client needs, engagement and solutions to better support and service our clients All Dun & Bradstreet job postings can be found at and . Official communication from Dun & Bradstreet will come from an email address ending Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy , which governs the processing of visitor data on this platform.
Client Support Representative £12.50 Per Hour Doncaster Temporary Our client is looking for a Client Support Representative to support them during a busy period. The vacancy is based in Doncaster and will be for 2 4 weeks. This is an immediate start for the right person. Duties include. Ensure that new applications are processed. To provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries. Take ownership and responsibility when handling customer enquires via inbound or outbound calls and other communication mediums, investigating and responding to queries and calls proactively and efficiently. Working closely with other departments to ensure clients pass through the transfer process with fluidity. Regularly updating clients with regards to their applications Contacting clients to retrieve any required information and to answer any queries they may have. Maintaining up to date client records on the business database Dealing with confidential information Requirements Confident Telephone Manner Ability to call customers to update them on the progress of an application. Respond to inbound calls efficiently and politely. General Administration updating the CRM system. Must have excellent Customer Service Skills Computer Literate Confidential when handling customer information Hours of Work 9am - 5.30pm Monday Friday (40 Hours per week) Customer Service is a vacancy that sits within the commercial division in Venatu Recruitment Group. If you are currently seeking a temporary vacancy and feel you match the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Apr 25, 2024
Seasonal
Client Support Representative £12.50 Per Hour Doncaster Temporary Our client is looking for a Client Support Representative to support them during a busy period. The vacancy is based in Doncaster and will be for 2 4 weeks. This is an immediate start for the right person. Duties include. Ensure that new applications are processed. To provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries. Take ownership and responsibility when handling customer enquires via inbound or outbound calls and other communication mediums, investigating and responding to queries and calls proactively and efficiently. Working closely with other departments to ensure clients pass through the transfer process with fluidity. Regularly updating clients with regards to their applications Contacting clients to retrieve any required information and to answer any queries they may have. Maintaining up to date client records on the business database Dealing with confidential information Requirements Confident Telephone Manner Ability to call customers to update them on the progress of an application. Respond to inbound calls efficiently and politely. General Administration updating the CRM system. Must have excellent Customer Service Skills Computer Literate Confidential when handling customer information Hours of Work 9am - 5.30pm Monday Friday (40 Hours per week) Customer Service is a vacancy that sits within the commercial division in Venatu Recruitment Group. If you are currently seeking a temporary vacancy and feel you match the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail. At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Grounds Maintenance Contracts Manager Location: Maida Vale Salary: 38k- 42k Depending on Experience Type: Permanent, Mon-Fri Overview: Our client is seeking an experienced and dynamic Grounds Maintenance Contracts Manager to join their team in London. This pivotal role serves as the essential managerial link between the maintenance team, customers, and the company. It is an entrepreneurial position that requires a broad range of practical experience, IT and technical skills, as well as exceptional people management capabilities. Responsibilities: Management and Development of Maintenance Teams: Effectively lead and develop maintenance teams to ensure efficient operations. Conduct staff appraisals, provide coaching, and foster professional growth. Contract Management and Profitability: Ensure the profitable and effective management of assigned contracts, delivering tendered margins. Procure necessary resources, including authorised subcontractors, materials, and plant, to fulfil contract obligations. Monitor contract progress, quality control, and financial deviations through regular site visits. Customer Relationship Management: Deliver exceptional customer experiences and develop strong, profitable long-term relationships with customers and clients. Attend client meetings and conduct regular reviews to ensure customer satisfaction. Actively search for new customer opportunities and convert leads into profitable contracts. Tendering and Estimation: Participate in successful tendering processes, ensuring company margin expectations are met. Prepare accurate and persuasive written quotations in the company format. Interpret and communicate BOQs, specifications, and drawings to site staff. Financial Management: Achieve agreed revenue and margin goals. Prepare annual budgets and monitor financial performance. Operational Excellence: Ensure adherence to company philosophies, values, and health and safety procedures. Effectively communicate significant issues to the Operations Manager. Follow company processes for Customer Relationship Management (CRM) and job management. Health and Safety: Conduct site inductions for staff and ensure compliance with health and safety procedures. Write method statements and health and safety plans. Requirements: Extensive experience in grounds maintenance and contract management. Strong knowledge of plants and horticultural practices. Excellent communication and interpersonal skills. Proficiency in IT and technical skills relevant to the role. Ability to translate customer aspirations into compelling commercial propositions. Commitment to delivering exceptional customer service. Please apply with your CV via the apply button.
Apr 25, 2024
Full time
Grounds Maintenance Contracts Manager Location: Maida Vale Salary: 38k- 42k Depending on Experience Type: Permanent, Mon-Fri Overview: Our client is seeking an experienced and dynamic Grounds Maintenance Contracts Manager to join their team in London. This pivotal role serves as the essential managerial link between the maintenance team, customers, and the company. It is an entrepreneurial position that requires a broad range of practical experience, IT and technical skills, as well as exceptional people management capabilities. Responsibilities: Management and Development of Maintenance Teams: Effectively lead and develop maintenance teams to ensure efficient operations. Conduct staff appraisals, provide coaching, and foster professional growth. Contract Management and Profitability: Ensure the profitable and effective management of assigned contracts, delivering tendered margins. Procure necessary resources, including authorised subcontractors, materials, and plant, to fulfil contract obligations. Monitor contract progress, quality control, and financial deviations through regular site visits. Customer Relationship Management: Deliver exceptional customer experiences and develop strong, profitable long-term relationships with customers and clients. Attend client meetings and conduct regular reviews to ensure customer satisfaction. Actively search for new customer opportunities and convert leads into profitable contracts. Tendering and Estimation: Participate in successful tendering processes, ensuring company margin expectations are met. Prepare accurate and persuasive written quotations in the company format. Interpret and communicate BOQs, specifications, and drawings to site staff. Financial Management: Achieve agreed revenue and margin goals. Prepare annual budgets and monitor financial performance. Operational Excellence: Ensure adherence to company philosophies, values, and health and safety procedures. Effectively communicate significant issues to the Operations Manager. Follow company processes for Customer Relationship Management (CRM) and job management. Health and Safety: Conduct site inductions for staff and ensure compliance with health and safety procedures. Write method statements and health and safety plans. Requirements: Extensive experience in grounds maintenance and contract management. Strong knowledge of plants and horticultural practices. Excellent communication and interpersonal skills. Proficiency in IT and technical skills relevant to the role. Ability to translate customer aspirations into compelling commercial propositions. Commitment to delivering exceptional customer service. Please apply with your CV via the apply button.
A fantastic opening has arisen for an Executive Personal Assistant to join a global organisation based in Staffordshire that offers a fantastic working environment and a wealth of attractive benefits. As the Executive PA, you will be responsible for: Co-ordinating and arranging meetings for the executive team and Board of Directors Planning and coordinating VIP visits and events Correspondence and administration diary management and addressing daily email correspondence for the MD Administration of Companies House information including web filing and other Company secretarial admin Administration of employee home loan scheme The production of various documents and reports The management of high-level admin tasks and communications Key meeting and events diary management to include Board meetings and Executive meetings Travel arrangements and hotel bookings Taking accurate meeting minutes, typing and distributing for regular meetings which will include Pension Trust meetings amongst others Providing assistance to the Sales Director and Marketing Director for staff conferences and corporate events Working with the highest level of discretion in a confidential environment Working to deadlines and under pressure For the Executive PA role, it would be good to see candidates with: Strong IT skills including MS Office, Teams, and Sharepoint Ability to produce accurate and clear documents Excellent written English skills Speedy and accurate word-processing skills Ability to take accurate minutes and transcribe these shorthand skills would be advantageous Strong communication skills able to act as a gatekeeper for the MD Excellent organization and time management skills Experience working in a commercial environment, ideally financial services, and construction Project management experience would be advantageous Team player who is self-motivated and proactive Good customer service skills Hours: Monday Friday 8:30 am 4:45 pm Salary: Competitive Salary This role is commutable from Stoke on Trent, Longton, Uttoxeter, Stafford, Stone, Leek, Ashbourne, Derby, and Burton upon Trent. Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Apr 25, 2024
Full time
A fantastic opening has arisen for an Executive Personal Assistant to join a global organisation based in Staffordshire that offers a fantastic working environment and a wealth of attractive benefits. As the Executive PA, you will be responsible for: Co-ordinating and arranging meetings for the executive team and Board of Directors Planning and coordinating VIP visits and events Correspondence and administration diary management and addressing daily email correspondence for the MD Administration of Companies House information including web filing and other Company secretarial admin Administration of employee home loan scheme The production of various documents and reports The management of high-level admin tasks and communications Key meeting and events diary management to include Board meetings and Executive meetings Travel arrangements and hotel bookings Taking accurate meeting minutes, typing and distributing for regular meetings which will include Pension Trust meetings amongst others Providing assistance to the Sales Director and Marketing Director for staff conferences and corporate events Working with the highest level of discretion in a confidential environment Working to deadlines and under pressure For the Executive PA role, it would be good to see candidates with: Strong IT skills including MS Office, Teams, and Sharepoint Ability to produce accurate and clear documents Excellent written English skills Speedy and accurate word-processing skills Ability to take accurate minutes and transcribe these shorthand skills would be advantageous Strong communication skills able to act as a gatekeeper for the MD Excellent organization and time management skills Experience working in a commercial environment, ideally financial services, and construction Project management experience would be advantageous Team player who is self-motivated and proactive Good customer service skills Hours: Monday Friday 8:30 am 4:45 pm Salary: Competitive Salary This role is commutable from Stoke on Trent, Longton, Uttoxeter, Stafford, Stone, Leek, Ashbourne, Derby, and Burton upon Trent. Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Would you enjoy working with electrical and mechanical tools; maintaining and servicing? Or would you like to learn how to? Do you possess excellent customer service ability? Do you have a driving licence? Jewson is recruiting now for Tool Hire Assistant in Craighall Road, Port Dundas Glasgow, a driving licence is essential for this role! Location: Jewson, 127 Craighall Road, Port Dundas, Glasgow, G4 9TP What will I be doing? You will be in regular contact with our customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will: Get to know our product lines and services - with training from us! Carry out basic maintenance and cleaning of our tool hire equipment in the workshop Process customer orders and keep customers updated Organise tool hire delivery and collection Following H&S procedures; Loading and unloading safely and satisfactorily Ensuring any technical problems, maintenance faults and repairs are dealt with efficiently General Administration creating Tool Hire reports and sales order processing. About Us This role is working with Jewson part of the STARK Building Distribution. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow. At STARK Building Distribution, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work. The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind. We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you
Apr 25, 2024
Full time
Would you enjoy working with electrical and mechanical tools; maintaining and servicing? Or would you like to learn how to? Do you possess excellent customer service ability? Do you have a driving licence? Jewson is recruiting now for Tool Hire Assistant in Craighall Road, Port Dundas Glasgow, a driving licence is essential for this role! Location: Jewson, 127 Craighall Road, Port Dundas, Glasgow, G4 9TP What will I be doing? You will be in regular contact with our customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will: Get to know our product lines and services - with training from us! Carry out basic maintenance and cleaning of our tool hire equipment in the workshop Process customer orders and keep customers updated Organise tool hire delivery and collection Following H&S procedures; Loading and unloading safely and satisfactorily Ensuring any technical problems, maintenance faults and repairs are dealt with efficiently General Administration creating Tool Hire reports and sales order processing. About Us This role is working with Jewson part of the STARK Building Distribution. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow. At STARK Building Distribution, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work. The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind. We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you
The role is to ensure the 5 key values below are consistently met: Customer satisfaction Realisation of sales targets Optimisation of business processes associated with the control of inventories, WIP and supply to manufacturing Optimisation of logistics costs Supplier performance what the role includes: Manage the entire life cycle of sourcing and procurement projects, from planning and bid preparation to budget/forecasting, negotiation, invoicing and reporting. Lead on the preparation and release of all customer quotations ensuring they have had input from all required functions, are accurate and can be delivered as stated. Implement and maintain policies and procedures and ensure best practice procurement processes are continually developed. Develop procurement strategies relating to all spend areas. Develop and implement procedures or systems to evaluate and select suppliers. Responsible, in conjunction with the Quality Director, for developing and implementing rules and management procedures that will aim to achieve the objectives of the supply chain, and be responsible for management settings in ERP and PLM software tools to optimise all data. Manage supplier agreements by ensuring maintenance of a central register of contracts, pricing, details and documents Monitor the sales forecasts and identify changes that would have an impact on supply chain activities. Responsible on behalf of the CEO and CFO for all Export licencing and shipping, and ensuring that the business meets all its legal obligations. Develop robust processes that ensure business compliance with ITAR and Section 5 of The Firearms Act (As Amended) Develop procedures for co-ordination of supply chain management with other functional areas such as sales/business development, marketing, quality assurance and production. Working with both the VP Operations and Group IT personnel, ensure that we are fully engaged, and thus set up and ready, for when the groups new ERP/MES solution is defined. Participate in the coordination of engineering changes, product line extensions, or new product launches to ensure orderly and timely transitions in material or production flow. Development and management of pre and post customer delivery KPI's. Develop, measure and monitor KPIs for categories of expenditure through supplier reviews. Monitor compliance with supply agreements by requesting supplier reports. Essential experience: demonstrate a good track record as a logistics/supply chain manager within a fast pace operations environment. A key part of this role will be the promotion of a team working spirit whilst maintaining strong leadership and discipline within the workplace. In order to achieve this you must be diligent, hard-working and honest in order to inspire these qualities in others and maintain the respect of long co-workers and team leaders. Your role will be intrinsically linked to that of the production organisation, and your success will be directly linked to the relationship created and managed with this organisation. A thorough understanding of ISO 9000 quality standards and accreditation is essential and knowledge of ISO 14001, Health and Safety (IOSH Managing Safely) and general 5S would be an advantage. You must have a firm understanding of ERP principles and be able to demonstrate a number of years of working and developing ERP systems. You will lead and be responsible for a system of continuous improvement (in agreement with the CFO) that delivers an on-going enhancement to both the internal and external supply chains, reporting the Companies capacity and maintenance of targets to the VP of Operations. Benefits: 4-day working week (Mon-Thur 06:30 - 16:20) 20 days (5 weeks) holiday + bank holidays that fall on a Monday (7 days). 1 additional paid day off in 2024 (24th Dec). Annual performance bonus (last 2 years were 5% of salary, pro-rata) Annual salary review for all employees (last year was 5% increase) Company mobile phone & laptop. Generous training budget for leadership team / colleagues Salary sacrifice car leasing scheme option (after 12 months service) EAP (24/7 mental health support including face to face counselling) support for you and your household
Apr 25, 2024
Full time
The role is to ensure the 5 key values below are consistently met: Customer satisfaction Realisation of sales targets Optimisation of business processes associated with the control of inventories, WIP and supply to manufacturing Optimisation of logistics costs Supplier performance what the role includes: Manage the entire life cycle of sourcing and procurement projects, from planning and bid preparation to budget/forecasting, negotiation, invoicing and reporting. Lead on the preparation and release of all customer quotations ensuring they have had input from all required functions, are accurate and can be delivered as stated. Implement and maintain policies and procedures and ensure best practice procurement processes are continually developed. Develop procurement strategies relating to all spend areas. Develop and implement procedures or systems to evaluate and select suppliers. Responsible, in conjunction with the Quality Director, for developing and implementing rules and management procedures that will aim to achieve the objectives of the supply chain, and be responsible for management settings in ERP and PLM software tools to optimise all data. Manage supplier agreements by ensuring maintenance of a central register of contracts, pricing, details and documents Monitor the sales forecasts and identify changes that would have an impact on supply chain activities. Responsible on behalf of the CEO and CFO for all Export licencing and shipping, and ensuring that the business meets all its legal obligations. Develop robust processes that ensure business compliance with ITAR and Section 5 of The Firearms Act (As Amended) Develop procedures for co-ordination of supply chain management with other functional areas such as sales/business development, marketing, quality assurance and production. Working with both the VP Operations and Group IT personnel, ensure that we are fully engaged, and thus set up and ready, for when the groups new ERP/MES solution is defined. Participate in the coordination of engineering changes, product line extensions, or new product launches to ensure orderly and timely transitions in material or production flow. Development and management of pre and post customer delivery KPI's. Develop, measure and monitor KPIs for categories of expenditure through supplier reviews. Monitor compliance with supply agreements by requesting supplier reports. Essential experience: demonstrate a good track record as a logistics/supply chain manager within a fast pace operations environment. A key part of this role will be the promotion of a team working spirit whilst maintaining strong leadership and discipline within the workplace. In order to achieve this you must be diligent, hard-working and honest in order to inspire these qualities in others and maintain the respect of long co-workers and team leaders. Your role will be intrinsically linked to that of the production organisation, and your success will be directly linked to the relationship created and managed with this organisation. A thorough understanding of ISO 9000 quality standards and accreditation is essential and knowledge of ISO 14001, Health and Safety (IOSH Managing Safely) and general 5S would be an advantage. You must have a firm understanding of ERP principles and be able to demonstrate a number of years of working and developing ERP systems. You will lead and be responsible for a system of continuous improvement (in agreement with the CFO) that delivers an on-going enhancement to both the internal and external supply chains, reporting the Companies capacity and maintenance of targets to the VP of Operations. Benefits: 4-day working week (Mon-Thur 06:30 - 16:20) 20 days (5 weeks) holiday + bank holidays that fall on a Monday (7 days). 1 additional paid day off in 2024 (24th Dec). Annual performance bonus (last 2 years were 5% of salary, pro-rata) Annual salary review for all employees (last year was 5% increase) Company mobile phone & laptop. Generous training budget for leadership team / colleagues Salary sacrifice car leasing scheme option (after 12 months service) EAP (24/7 mental health support including face to face counselling) support for you and your household
As a Service Coordinator and Scheduler, your primary responsibility is to coordinate and schedule maintenance visits to various client sites or locations. You will be responsible for ensuring that maintenance technicians are deployed efficiently, tasks are scheduled promptly, and client expectations are met. Your role plays a critical part in maintaining positive client relationships, optimising resource utilisation, and ensuring timely completion of maintenance activities. Responsibilities: Schedule Maintenance Visits: Coordinate with clients, maintenance teams, and supervisors to schedule maintenance visits according to client requirements, service agreements, and priority levels. Communicate with Clients: Act as the primary point of contact for clients regarding maintenance scheduling, visit confirmations, and any necessary updates or changes to the maintenance schedule. Optimise Resource Allocation: Allocate maintenance technicians and resources effectively based on skill sets, availability, geographic location, and client needs to maximize productivity and minimize travel time. Coordinate Logistics: Arrange necessary logistics and transportation for maintenance technicians, equipment, and materials required for scheduled maintenance visits, ensuring timely arrival and completion of tasks. Utilise Scheduling Software: Utilize scheduling software, spreadsheets, or other tools to input, track, and manage maintenance visit schedules, work orders, and client information. Monitor Visit Progress: Monitor the progress of maintenance visits, track completion status, and address any issues or delays encountered during the visit to ensure timely resolution and client satisfaction. Prioritize Urgent Requests: Prioritize urgent maintenance requests, emergency calls, and critical issues that require immediate attention, and reschedule other visits as necessary to accommodate urgent needs. Provide Timely Updates: Keep clients informed about the status of their maintenance visits, anticipated arrival times, and any unforeseen delays or changes in schedule. Document and Report: Maintain accurate records of maintenance visit schedules, client communications, work order details, and any relevant documentation. Generate reports and provide insights to management regarding visit performance, scheduling efficiency, and client feedback. Qualifications and Experience: Previous experience in resource scheduling, planning, or customer service roles. Excellent interpersonal skills and the ability to communicate effectively with diverse stakeholders. Strong verbal and written communication skills. Proven track record of delivering performance objectives through cross-functional teams. Good geographical knowledge of the UK. High level of attention to detail and accuracy in work. IT literate, with experience in CRM and SAP systems preferred but not mandatory. Ability to multi-task effectively and prioritise workload to meet deadlines Apply today and play a vital role in ensuring efficient maintenance visit scheduling and delivering exceptional customer service to clients across the UK.
Apr 25, 2024
Full time
As a Service Coordinator and Scheduler, your primary responsibility is to coordinate and schedule maintenance visits to various client sites or locations. You will be responsible for ensuring that maintenance technicians are deployed efficiently, tasks are scheduled promptly, and client expectations are met. Your role plays a critical part in maintaining positive client relationships, optimising resource utilisation, and ensuring timely completion of maintenance activities. Responsibilities: Schedule Maintenance Visits: Coordinate with clients, maintenance teams, and supervisors to schedule maintenance visits according to client requirements, service agreements, and priority levels. Communicate with Clients: Act as the primary point of contact for clients regarding maintenance scheduling, visit confirmations, and any necessary updates or changes to the maintenance schedule. Optimise Resource Allocation: Allocate maintenance technicians and resources effectively based on skill sets, availability, geographic location, and client needs to maximize productivity and minimize travel time. Coordinate Logistics: Arrange necessary logistics and transportation for maintenance technicians, equipment, and materials required for scheduled maintenance visits, ensuring timely arrival and completion of tasks. Utilise Scheduling Software: Utilize scheduling software, spreadsheets, or other tools to input, track, and manage maintenance visit schedules, work orders, and client information. Monitor Visit Progress: Monitor the progress of maintenance visits, track completion status, and address any issues or delays encountered during the visit to ensure timely resolution and client satisfaction. Prioritize Urgent Requests: Prioritize urgent maintenance requests, emergency calls, and critical issues that require immediate attention, and reschedule other visits as necessary to accommodate urgent needs. Provide Timely Updates: Keep clients informed about the status of their maintenance visits, anticipated arrival times, and any unforeseen delays or changes in schedule. Document and Report: Maintain accurate records of maintenance visit schedules, client communications, work order details, and any relevant documentation. Generate reports and provide insights to management regarding visit performance, scheduling efficiency, and client feedback. Qualifications and Experience: Previous experience in resource scheduling, planning, or customer service roles. Excellent interpersonal skills and the ability to communicate effectively with diverse stakeholders. Strong verbal and written communication skills. Proven track record of delivering performance objectives through cross-functional teams. Good geographical knowledge of the UK. High level of attention to detail and accuracy in work. IT literate, with experience in CRM and SAP systems preferred but not mandatory. Ability to multi-task effectively and prioritise workload to meet deadlines Apply today and play a vital role in ensuring efficient maintenance visit scheduling and delivering exceptional customer service to clients across the UK.
Service Care Solutions
Nottingham, Nottinghamshire
Job Title: Voids Works Planner Locations: Nottingham NG8 Contract Type : Ongoing Temp Work Pattern: 36 hours Start Date: ASAP A new opportunity has become available for full time Administrative assistant for a housing provider based in Nottingham. This role is responsible for overseeing and scheduling the workload of the Craft Operatives and/or Contractors by allocating and organising work through the relevant process. Main tasks and duties - Each individual Planner will be responsible for coordinating variable numbers of appointments/or works packages on a daily basis from start to finish ensuring these meet the section specific targets such as the 4 or 8 hour appointment . To be responsible for undertaking daily diary scheduling for numerous Operatives/contractors, producing supplementary documentation as required such as daily run sheet or works specification orders. To deal with all unavailable appointment periods by re-organisation of work to other operatives/contractors and negotiation with tenants as required. To liaise with Operatives/contractors and operational managers by telephone throughout the day, to ensure that all appointments and target dates are met and key performance indicator targets achieved. To coordinate the work for operatives/contractors and liaise to ensure that tasks are prioritised and completed effectively within key performance targets. To monitor, maintain and update electronic/manual appointment diaries to ensure effective management of appointments and ensure target/timescales are met. To deal, on a daily basis with emergency jobs, non-appointed tasks, variations, follow-on jobs, carded, cancelled and suspended jobs, making sure relevant systems are updated. To receive back, run sheets/works orders from each operative/contractor on a daily basis, making sure they match with the information entered onto the system the previous day and completing jobs on the relevant system. To effectively plan, organise, allocate and alter appointments for Craft Operatives/contractors through the appropriate process or system, reporting progress/performance to the Line Manager. Essential criteria and experience: Proven ability of providing a comprehensive administration service to a good standard of numeracy and literacy both verbally and in writing (preferably from a housing background) Proven experience of coordinating, managing and maintaining appointments and diaries of large teams within a fast passed pressurised environment Demonstrated firm but fair approach to managing, customer services and relationships, whilst maintaining a professional attitude Excellent organisation and prioritisation skills including managing manual and computerised diaries for teams Ability to use computer software programmes to ensure validity of data and input relevant data Ability to develop and present written or verbal information in a clear and concise manner Ability to demonstrate effective communication face to face, in meetings, by email and on the telephone when dealing with a wide range of customers including tenants, colleagues etc If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Apr 25, 2024
Seasonal
Job Title: Voids Works Planner Locations: Nottingham NG8 Contract Type : Ongoing Temp Work Pattern: 36 hours Start Date: ASAP A new opportunity has become available for full time Administrative assistant for a housing provider based in Nottingham. This role is responsible for overseeing and scheduling the workload of the Craft Operatives and/or Contractors by allocating and organising work through the relevant process. Main tasks and duties - Each individual Planner will be responsible for coordinating variable numbers of appointments/or works packages on a daily basis from start to finish ensuring these meet the section specific targets such as the 4 or 8 hour appointment . To be responsible for undertaking daily diary scheduling for numerous Operatives/contractors, producing supplementary documentation as required such as daily run sheet or works specification orders. To deal with all unavailable appointment periods by re-organisation of work to other operatives/contractors and negotiation with tenants as required. To liaise with Operatives/contractors and operational managers by telephone throughout the day, to ensure that all appointments and target dates are met and key performance indicator targets achieved. To coordinate the work for operatives/contractors and liaise to ensure that tasks are prioritised and completed effectively within key performance targets. To monitor, maintain and update electronic/manual appointment diaries to ensure effective management of appointments and ensure target/timescales are met. To deal, on a daily basis with emergency jobs, non-appointed tasks, variations, follow-on jobs, carded, cancelled and suspended jobs, making sure relevant systems are updated. To receive back, run sheets/works orders from each operative/contractor on a daily basis, making sure they match with the information entered onto the system the previous day and completing jobs on the relevant system. To effectively plan, organise, allocate and alter appointments for Craft Operatives/contractors through the appropriate process or system, reporting progress/performance to the Line Manager. Essential criteria and experience: Proven ability of providing a comprehensive administration service to a good standard of numeracy and literacy both verbally and in writing (preferably from a housing background) Proven experience of coordinating, managing and maintaining appointments and diaries of large teams within a fast passed pressurised environment Demonstrated firm but fair approach to managing, customer services and relationships, whilst maintaining a professional attitude Excellent organisation and prioritisation skills including managing manual and computerised diaries for teams Ability to use computer software programmes to ensure validity of data and input relevant data Ability to develop and present written or verbal information in a clear and concise manner Ability to demonstrate effective communication face to face, in meetings, by email and on the telephone when dealing with a wide range of customers including tenants, colleagues etc If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
This is an excellent opportunity for a first-rate coordinator to join a certified Great Place to Work organisation and to develop their experience within our Fleet Team. In your role as Fleet Coordinator, you will demonstrate key strengths delivering on objectives and providing high levels of customer satisfaction. You will be responsible for maintaining fleet compliance, both operational and on the road, ensuring vehicles are safe and roadworthy as well as having responsibility for all matters relating to Fleet and Driver compliance along with reporting on overall efficiencies. You will be solution focussed placing a strong emphasis on continuous improvement and will be confident to escalate concerns, as necessary. Using your analytical and customer-focused experience, you will place a high level of importance on accuracy and attention to detail in your day-to-day activities. Scheduling, planning, monitoring and pro-actively controlling all services and MOTs, you will also manage and pro-actively control unscheduled maintenance, including roadside breakdowns and to ensure a high standard of customer service. You will ensure the returns process is closely monitored and executed in line with company policy. You will need to have excellent communication, planning and organisational skills and you will be supporting the Fleet team in achieving key objectives and full vehicle compliance. To be successful in this role you will need to: Be confident and possess excellent interpersonal skills Be organised and proactive with excellent communication skills Enjoy problem solving and working with customers and colleagues alike to ensure an exceptional customer experience Be able to demonstrate a keen work ethic and enjoy working in a fast-paced environment Have a full, clean driving licence Have commitment to our DNA and be a great ambassador for Bromford. Closing date for applications is Tuesday 30 April 2024. Interviews will take place at our Chipping Sodbury Office. We reserve the right to close this advert early, depending on application volume. We therefore recommend an early application.
Apr 25, 2024
Full time
This is an excellent opportunity for a first-rate coordinator to join a certified Great Place to Work organisation and to develop their experience within our Fleet Team. In your role as Fleet Coordinator, you will demonstrate key strengths delivering on objectives and providing high levels of customer satisfaction. You will be responsible for maintaining fleet compliance, both operational and on the road, ensuring vehicles are safe and roadworthy as well as having responsibility for all matters relating to Fleet and Driver compliance along with reporting on overall efficiencies. You will be solution focussed placing a strong emphasis on continuous improvement and will be confident to escalate concerns, as necessary. Using your analytical and customer-focused experience, you will place a high level of importance on accuracy and attention to detail in your day-to-day activities. Scheduling, planning, monitoring and pro-actively controlling all services and MOTs, you will also manage and pro-actively control unscheduled maintenance, including roadside breakdowns and to ensure a high standard of customer service. You will ensure the returns process is closely monitored and executed in line with company policy. You will need to have excellent communication, planning and organisational skills and you will be supporting the Fleet team in achieving key objectives and full vehicle compliance. To be successful in this role you will need to: Be confident and possess excellent interpersonal skills Be organised and proactive with excellent communication skills Enjoy problem solving and working with customers and colleagues alike to ensure an exceptional customer experience Be able to demonstrate a keen work ethic and enjoy working in a fast-paced environment Have a full, clean driving licence Have commitment to our DNA and be a great ambassador for Bromford. Closing date for applications is Tuesday 30 April 2024. Interviews will take place at our Chipping Sodbury Office. We reserve the right to close this advert early, depending on application volume. We therefore recommend an early application.