Senior Customer Resolutions Officer Lewisham 28/hr Start date: ASAP Hybrid role mainly working from home but expected in the office 1 day per week. AKTON recruitment is working closely with the local authorities and we are looking for a Senior Customer Resolutions Officer in the Lewisham area. 3 - 6 months contract. Main Purpose of the job: To investigate and resolve corporate and statutory complaints, enquiries from representatives and information requests for the Council To identify service failures and opportunities for service improvement To provide advice, support and training to service areas to improve resolution at the first 'point of contact' and decrease escalation rates To ensure service areas work within the 'governance framework', to allow the Complaints and Casework Team (CCT) to meet performance KPIs, tackling non-compliance and/or escalating as appropriate _ Summary of Responsibilities and Personal Duties: 1. Investigate and resolve a range of complex/sensitive corporate and statutory complaints for the Council; ensuring that complaints do not escalate unnecessarily to the next stage of the complaints process. 2. Liaise with customers and service areas to conduct a thorough, resolutions based, investigation; ensuring opportunities to learn and improve 'point of contact' resolution are identified and fed back to service areas. 3. Assess and respond to a range of complex information requests (Freedom of Information / and 29 Subject Access Requests); liaising extensively with service areas to ensure data is released appropriately and / or applying suitable exemptions / exceptions, where necessary. 4. Plan and organise own workload to meet stringent deadlines and/or to meet the CCT 'governance framework' obligations; identifying risks to service delivery from competing priorities and escalating to the Corporate Complaints, Casework and Contracts Manager as appropriate. 5. Coordinate service areas to meet their 'governance framework' obligations; addressing low-level areas of non-compliance and/or escalating risks and concerns to service or the Corporate Complaints, Casework and Contracts Manager as appropriate. Knowledge Excellent understanding of customer service delivery and best practice; complaint management, specifically effective complaint investigations Good level of understanding of legislation relating to role responsibilities: statutory social care complaints, information requests (DPA, FOIA) Good level of understanding of ombudsman frameworks - eg Local Government and Social Care Ombudsman or similar Experience Substantial customer service and/or complaint investigations within public sector or similar complex organisation Substantial experience of dealing with complex and sensitive complaints/enquiries Substantial experience of working within performance focused environment, delivery to stringent key performance indicators (KPIs)/service level standards Experience of working with a diverse group of stakeholders at varying levels of seniority Experience of working within legislative frameworks (e.g. Ombudsman/Statutory frameworks)
Mar 29, 2024
Seasonal
Senior Customer Resolutions Officer Lewisham 28/hr Start date: ASAP Hybrid role mainly working from home but expected in the office 1 day per week. AKTON recruitment is working closely with the local authorities and we are looking for a Senior Customer Resolutions Officer in the Lewisham area. 3 - 6 months contract. Main Purpose of the job: To investigate and resolve corporate and statutory complaints, enquiries from representatives and information requests for the Council To identify service failures and opportunities for service improvement To provide advice, support and training to service areas to improve resolution at the first 'point of contact' and decrease escalation rates To ensure service areas work within the 'governance framework', to allow the Complaints and Casework Team (CCT) to meet performance KPIs, tackling non-compliance and/or escalating as appropriate _ Summary of Responsibilities and Personal Duties: 1. Investigate and resolve a range of complex/sensitive corporate and statutory complaints for the Council; ensuring that complaints do not escalate unnecessarily to the next stage of the complaints process. 2. Liaise with customers and service areas to conduct a thorough, resolutions based, investigation; ensuring opportunities to learn and improve 'point of contact' resolution are identified and fed back to service areas. 3. Assess and respond to a range of complex information requests (Freedom of Information / and 29 Subject Access Requests); liaising extensively with service areas to ensure data is released appropriately and / or applying suitable exemptions / exceptions, where necessary. 4. Plan and organise own workload to meet stringent deadlines and/or to meet the CCT 'governance framework' obligations; identifying risks to service delivery from competing priorities and escalating to the Corporate Complaints, Casework and Contracts Manager as appropriate. 5. Coordinate service areas to meet their 'governance framework' obligations; addressing low-level areas of non-compliance and/or escalating risks and concerns to service or the Corporate Complaints, Casework and Contracts Manager as appropriate. Knowledge Excellent understanding of customer service delivery and best practice; complaint management, specifically effective complaint investigations Good level of understanding of legislation relating to role responsibilities: statutory social care complaints, information requests (DPA, FOIA) Good level of understanding of ombudsman frameworks - eg Local Government and Social Care Ombudsman or similar Experience Substantial customer service and/or complaint investigations within public sector or similar complex organisation Substantial experience of dealing with complex and sensitive complaints/enquiries Substantial experience of working within performance focused environment, delivery to stringent key performance indicators (KPIs)/service level standards Experience of working with a diverse group of stakeholders at varying levels of seniority Experience of working within legislative frameworks (e.g. Ombudsman/Statutory frameworks)
This is an exciting time to join Data Protection Education. With the new forthcoming changes with the Data Protection and Digital Information Bill. We're a small team and your role is to provide proactive data protection and information governance support, to some of our Multi-Academy Trust and school partners Our flexible working environment We understand that you might need to have flexibility, and we believe that flexible working makes a better work environment. The role is full-time, and we can support term-time only working if that is a preferred option. Where we are based Though we have an office in Hertfordshire, all our consultants are home-based. You are expected to manage your own schedule to a certain extent. Our schools are national, but we are looking for someone to be able to manage Which will include visits) to some key clients in London, East Midlands and East of England. That might be one or two days a week during term-time, sometimes requiring an overnight stay. You will require your own transport and all standard expenses will be reimbursed. About us and what we offer: Data Protection Education is a specialist consultancy providing GDPR tools, resources and consultancy to individual schools, trusts, federations and local authorities to provide data protection services, including outsourced data protection officer services. We will provide tools and admin support so that you can concentrate on delivery, and we share responsibility for knowledge across our consultants so you never feel out of your depth. We are able to offer some training if you have experience in other areas of school management and we support our consultants in gaining an internationally recognised certification. We are able to offer term-time contracts and would be happy to discuss full-time and part-time availability. Though ideally, this role is full-time. About the project We undertake consultations (online and in-school) to assess the status of compliance and advise on priorities and implementation. We also conduct remote sessions on the phone and online with all our customers. We also have our core-DPO team made up of legal professionals for incident management. Part of our service includes access to the Data Protection Education Knowledge Bank, an online portal with various features: Best Practice Library (policies, procedures, guidance and templates) Best Practice checklists E-learning library (plus manager reports) Events listings (workshops for our clients) Document Compliance Manager (plus manager reports) Data logs - subject access requests, freedom of information, data breaches Record of processing tool (lists school processes, assesses risks etc) User management tools Phishing simulations Record of processing News/blog etc We use these tools to deliver a data protection framework based on the ICO accountability model. The Role We are looking for the following skills/person - we appreciate not everyone may have everything, so if some of this resonates, get in touch. You may be: 1) An experienced school/MAT/LA administrator or IT manager with data protection competencies 2) A data protection officer in an existing organisation 3) A compliance specialist with public sector experience 4) An experienced records management or information governance professional What we need doing includes: 1) Managing some Multi-Academy Trust key clients and their schools - undertaking data protection consultations and assisting with implementing our processes, systems, and training - and leading account management with your assigned schools. We expect this to take up approximately 3-4 days each week. You will be responsible for delivering our framework to the schools assigned to you. 2) Conducting meetings remotely. These remote sessions are shorter sessions, delivered online to support the schools assigned to you. 3) Customer follow-up and feedback. This usually is managed on the DPE Knowledge Bank, including visit and meeting reports as well as feedback and support on other areas - for example, assisting with records of processing. 4) Liaison across the business with colleagues in all regions and delivering policy and best practice guidance remotely (online and on the phone) with our school customers in areas of your specialisms and in line with our data protection framework. 5) Contribute and support content in our Knowledge Bank - assisting with the writing and development of best practice guidelines, policies, and school process definitions. Managing the DPE Knowledge Bank and a small amount of customer support. A little bit about you This is a rapidly developing area and it will be important to help establish new ways of working. Strong IT skills and familiarity with standard office suite tools (MS365 and GSuite) will be important. You should have specialist experience in at least one of these areas: data protection, information governance, Information law or IT/cyber security. You should also have experience in working with schools and/or the public sector. So those with an administrative background, safeguarding, leadership/management, or teaching experience welcome. We are looking for strong personalities required who aren't afraid to challenge the status quo. You will need to be able to work on your own, directly with your allocated accounts if that part of the role is suitable. The role will include travel to London, East Midlands and East of England, so please bear that in mind again if that part of the role interests you. We would really like to hear from experienced school administrators - school business managers, compliance, IT Managers or school business management consultants who understand the administrative working of schools (both primary and secondary) and multi-academy trusts. But if you don't fall into that list, but think you have something to offer - then please do reach out. Start date We are flexible for the right person - but would really like to have someone in place as soon as possible. Benefits: 30 days annual leave plus bank holidays Stakeholder pension
Mar 29, 2024
Full time
This is an exciting time to join Data Protection Education. With the new forthcoming changes with the Data Protection and Digital Information Bill. We're a small team and your role is to provide proactive data protection and information governance support, to some of our Multi-Academy Trust and school partners Our flexible working environment We understand that you might need to have flexibility, and we believe that flexible working makes a better work environment. The role is full-time, and we can support term-time only working if that is a preferred option. Where we are based Though we have an office in Hertfordshire, all our consultants are home-based. You are expected to manage your own schedule to a certain extent. Our schools are national, but we are looking for someone to be able to manage Which will include visits) to some key clients in London, East Midlands and East of England. That might be one or two days a week during term-time, sometimes requiring an overnight stay. You will require your own transport and all standard expenses will be reimbursed. About us and what we offer: Data Protection Education is a specialist consultancy providing GDPR tools, resources and consultancy to individual schools, trusts, federations and local authorities to provide data protection services, including outsourced data protection officer services. We will provide tools and admin support so that you can concentrate on delivery, and we share responsibility for knowledge across our consultants so you never feel out of your depth. We are able to offer some training if you have experience in other areas of school management and we support our consultants in gaining an internationally recognised certification. We are able to offer term-time contracts and would be happy to discuss full-time and part-time availability. Though ideally, this role is full-time. About the project We undertake consultations (online and in-school) to assess the status of compliance and advise on priorities and implementation. We also conduct remote sessions on the phone and online with all our customers. We also have our core-DPO team made up of legal professionals for incident management. Part of our service includes access to the Data Protection Education Knowledge Bank, an online portal with various features: Best Practice Library (policies, procedures, guidance and templates) Best Practice checklists E-learning library (plus manager reports) Events listings (workshops for our clients) Document Compliance Manager (plus manager reports) Data logs - subject access requests, freedom of information, data breaches Record of processing tool (lists school processes, assesses risks etc) User management tools Phishing simulations Record of processing News/blog etc We use these tools to deliver a data protection framework based on the ICO accountability model. The Role We are looking for the following skills/person - we appreciate not everyone may have everything, so if some of this resonates, get in touch. You may be: 1) An experienced school/MAT/LA administrator or IT manager with data protection competencies 2) A data protection officer in an existing organisation 3) A compliance specialist with public sector experience 4) An experienced records management or information governance professional What we need doing includes: 1) Managing some Multi-Academy Trust key clients and their schools - undertaking data protection consultations and assisting with implementing our processes, systems, and training - and leading account management with your assigned schools. We expect this to take up approximately 3-4 days each week. You will be responsible for delivering our framework to the schools assigned to you. 2) Conducting meetings remotely. These remote sessions are shorter sessions, delivered online to support the schools assigned to you. 3) Customer follow-up and feedback. This usually is managed on the DPE Knowledge Bank, including visit and meeting reports as well as feedback and support on other areas - for example, assisting with records of processing. 4) Liaison across the business with colleagues in all regions and delivering policy and best practice guidance remotely (online and on the phone) with our school customers in areas of your specialisms and in line with our data protection framework. 5) Contribute and support content in our Knowledge Bank - assisting with the writing and development of best practice guidelines, policies, and school process definitions. Managing the DPE Knowledge Bank and a small amount of customer support. A little bit about you This is a rapidly developing area and it will be important to help establish new ways of working. Strong IT skills and familiarity with standard office suite tools (MS365 and GSuite) will be important. You should have specialist experience in at least one of these areas: data protection, information governance, Information law or IT/cyber security. You should also have experience in working with schools and/or the public sector. So those with an administrative background, safeguarding, leadership/management, or teaching experience welcome. We are looking for strong personalities required who aren't afraid to challenge the status quo. You will need to be able to work on your own, directly with your allocated accounts if that part of the role is suitable. The role will include travel to London, East Midlands and East of England, so please bear that in mind again if that part of the role interests you. We would really like to hear from experienced school administrators - school business managers, compliance, IT Managers or school business management consultants who understand the administrative working of schools (both primary and secondary) and multi-academy trusts. But if you don't fall into that list, but think you have something to offer - then please do reach out. Start date We are flexible for the right person - but would really like to have someone in place as soon as possible. Benefits: 30 days annual leave plus bank holidays Stakeholder pension
South Oxfordshire District Council
Abingdon, Oxfordshire
Policy Support Officer Salary and grade : £30,796-£36,032 from April 2024, Grade 4 Duration of role: Permanent Hours per week : 37 (Full time) Location: The designated office base is Abbey House, Abingdon. The councils operate in a truly flexible and hybrid way where the focus is on outcomes, not where you work. Closing date : 22 April 2024 About the role and what we're looking for: The Insight and Policy Team is a successful, ambitious, and growing hub of expertise which supports South Oxfordshire and the Vale of White Horse to thrive by: • articulating our councils' ambitions• providing engaging insights which drives evidence-based decision making• brokering insights, evidence, and ideas into, and out of, the organisation including responding to consultations Some recent examples of what this work means in practice include securing multi-million pound funding to decarbonise our leisure centres, forecasting potential housing need arising from the Homes for Ukraine programme, using Census data to update understanding of community needs, and writing the Corporate Plan. Our Corporate Policy Officers are a critical role in the team, reporting directly to the team leader. Together with a data analyst, researcher and a support officer we will deliver our ambitions to the highest quality possible, often on a tight turn-around. This work involves a wide range of skills and backgrounds but above all we are looking for people who are skilled at building relationships, presenting complicated ideas simply, bringing a positive attitude to change and managing competing demands. If you are committed to high quality work, and are ready for an exciting new challenge, this could be the role for you. Main duties and responsibilities: • To provide support for the councils' project teams and secure smooth running of the projects' administration, providing high level administrative support to the teams and on particular tasks within the project from project initiation to delivery.• Assist with maintaining project plans, ensuring actions are completed to deadlines and reporting effectively through the appropriate governance structure.• Monitor and report on timelines and deadlines for projects.• Track the delivery of projects against a range of indicators as a basis for assessing project effectiveness.• Maintain, collate and analyse data, accurately to support project milestones, using relevant software.• Organise meetings between a range of services and partners, which may be complex and require careful negotiation.• To administer meetings, prepare papers (some of which may be sensitive and confidential), create action logs and chase actions as required.• To prioritise varied workload and complete various projects/tasks to meet appropriate deadlines.• Maintain the highest level of confidentiality, discretion and professionalism.• Access and utilise relevant data to support the project work.• Liaise with other partners as appropriate.• Carry out any other duties appropriate to the grading of the post. The duties may vary from time to time without changing the nature of the post or the level of responsibility and the post holder may also be required to carry out any other duties appropriate to the grading of the post. About you • Excellent time management skills, well organised• Excellent communication skills (spoken, written and use of a range of IT software) Your essential qualifications • Educated to at least A level standard or equivalent• Capability and willingness to work occasional evenings and weekends If you have the following experiences or qualification - it's a bonus: • Have an interest in the Insight and Policy team's area of work• Experience of project management and partnership working• Experience of working in multi-disciplinary local authority The benefits we offer • A basic 25 days annual leave per annum, rising to 30 days after five years. You also have all the bank holidays to look forward to and time off between Christmas and New Year.• Flexible working and annualised hours - a flexible approach to work that our employees love!• Salary pay awards - most jobs give scope for a pay increase after six months or the following April (depending on your start date) and we also review salaries each April.• A generous career average pension scheme which includes life insurance of three times your salary.• The opportunity to purchase a bike through Cyclescheme (cheaper than directly through a store) so that you can cycle to work!• Various schemes to keep you healthy (reduced gym membership, free swims, free eye tests for DSE users and more).• We give you two days per year to volunteer within the local community.• A range of resources, support, and activities to help you maintain your wellbeing including a monthly wellbeing hour in addition to annualised hours (the ability to work flexibly as long as, over the course of the year, you complete your contracted hours) and annual leave. You may have experience in the following: Policy Support Officer, Policy Administrator, Policy Assistant, Policy Coordinator, Project Support Officer, Project Administrator, Project Assistant, Project Coordinator, Research Support Officer, Research Assistant, Research Coordinator, Administrative Support Officer, Administrative Assistant, etc. REF-
Mar 29, 2024
Full time
Policy Support Officer Salary and grade : £30,796-£36,032 from April 2024, Grade 4 Duration of role: Permanent Hours per week : 37 (Full time) Location: The designated office base is Abbey House, Abingdon. The councils operate in a truly flexible and hybrid way where the focus is on outcomes, not where you work. Closing date : 22 April 2024 About the role and what we're looking for: The Insight and Policy Team is a successful, ambitious, and growing hub of expertise which supports South Oxfordshire and the Vale of White Horse to thrive by: • articulating our councils' ambitions• providing engaging insights which drives evidence-based decision making• brokering insights, evidence, and ideas into, and out of, the organisation including responding to consultations Some recent examples of what this work means in practice include securing multi-million pound funding to decarbonise our leisure centres, forecasting potential housing need arising from the Homes for Ukraine programme, using Census data to update understanding of community needs, and writing the Corporate Plan. Our Corporate Policy Officers are a critical role in the team, reporting directly to the team leader. Together with a data analyst, researcher and a support officer we will deliver our ambitions to the highest quality possible, often on a tight turn-around. This work involves a wide range of skills and backgrounds but above all we are looking for people who are skilled at building relationships, presenting complicated ideas simply, bringing a positive attitude to change and managing competing demands. If you are committed to high quality work, and are ready for an exciting new challenge, this could be the role for you. Main duties and responsibilities: • To provide support for the councils' project teams and secure smooth running of the projects' administration, providing high level administrative support to the teams and on particular tasks within the project from project initiation to delivery.• Assist with maintaining project plans, ensuring actions are completed to deadlines and reporting effectively through the appropriate governance structure.• Monitor and report on timelines and deadlines for projects.• Track the delivery of projects against a range of indicators as a basis for assessing project effectiveness.• Maintain, collate and analyse data, accurately to support project milestones, using relevant software.• Organise meetings between a range of services and partners, which may be complex and require careful negotiation.• To administer meetings, prepare papers (some of which may be sensitive and confidential), create action logs and chase actions as required.• To prioritise varied workload and complete various projects/tasks to meet appropriate deadlines.• Maintain the highest level of confidentiality, discretion and professionalism.• Access and utilise relevant data to support the project work.• Liaise with other partners as appropriate.• Carry out any other duties appropriate to the grading of the post. The duties may vary from time to time without changing the nature of the post or the level of responsibility and the post holder may also be required to carry out any other duties appropriate to the grading of the post. About you • Excellent time management skills, well organised• Excellent communication skills (spoken, written and use of a range of IT software) Your essential qualifications • Educated to at least A level standard or equivalent• Capability and willingness to work occasional evenings and weekends If you have the following experiences or qualification - it's a bonus: • Have an interest in the Insight and Policy team's area of work• Experience of project management and partnership working• Experience of working in multi-disciplinary local authority The benefits we offer • A basic 25 days annual leave per annum, rising to 30 days after five years. You also have all the bank holidays to look forward to and time off between Christmas and New Year.• Flexible working and annualised hours - a flexible approach to work that our employees love!• Salary pay awards - most jobs give scope for a pay increase after six months or the following April (depending on your start date) and we also review salaries each April.• A generous career average pension scheme which includes life insurance of three times your salary.• The opportunity to purchase a bike through Cyclescheme (cheaper than directly through a store) so that you can cycle to work!• Various schemes to keep you healthy (reduced gym membership, free swims, free eye tests for DSE users and more).• We give you two days per year to volunteer within the local community.• A range of resources, support, and activities to help you maintain your wellbeing including a monthly wellbeing hour in addition to annualised hours (the ability to work flexibly as long as, over the course of the year, you complete your contracted hours) and annual leave. You may have experience in the following: Policy Support Officer, Policy Administrator, Policy Assistant, Policy Coordinator, Project Support Officer, Project Administrator, Project Assistant, Project Coordinator, Research Support Officer, Research Assistant, Research Coordinator, Administrative Support Officer, Administrative Assistant, etc. REF-
Yolk Recruitment Public Sector and Not-for-Profit is proud to be working with a Public Sector organisation whose vision is to make Wales the place of choice for health, care and wellbeing innovation, to appoint a Programme Project Support Officer for a 12 month fixed-term contract, offering hybrid working. Main Purpose: This organisation's mission is to continue building a supportive, safe and collaborative environment for artificial intelligence (AI) innovation to flourish, and as a collaborative, Wales is working hard to make sure that AI is used safely and transparently by continuing to develop regulatory and governance arrangements. The Welsh Government have recently established an Artificial Intelligence Commission for the Health and Care Sector to drive this forward supported by this organisation. Reporting to the Programme Lead, the Programme Project Support Officer provides effective and efficient programme and project support, and full range of administrative support. Responsibilities: Leading by example, proactively support programme deliverables and the development of a project management culture. Development, management and compliance of supporting project management documentation and processes ensuring all documentation is readily available to all team members. Coordinate regular project and programme level management reporting cycles to include ensuring compliance with requirements. Ensure information key to the programme and projects is compiled, managed, and updated to the highest level of quality and accuracy. This will include project plans and schedules, risk and issue logs, budget schedules, resource records, governance documents, project evaluation and evidence of benefits realised. Use project control methods to track all programme and projects. Support the programme lead to investigate the causes of any variation from target/plan and proactively contribute to address barriers and implement solutions. Develop and maintain effective relationships with Commission and working group members and across programme and project delivery teams to effectively deliver plans and actions. Support the development of business cases, risk assessments, funding bids, case of need and preparation of reports, flow charts, presentations, and other documents as required. Provide administrative and secretarial support for meetings including diary management, support in planning, preparation of papers and agenda, invitations and taking of minutes. Update databases, website and CRM as requested. The Ideal Candidate: Sound understanding of processes and procedures involved in programme project management, ideally across the health and life sciences sector. At least three years' experience of administering programmes and projects. Demonstrate strong planning and organisational skills, with the ability to anticipate and plan how to deal with changes in own workload. Evidence of building excellent working relationships with a range of stakeholders. If you think this one's for you: Please contact Hannah Welfoot at Yolk Recruitment on Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Mar 29, 2024
Full time
Yolk Recruitment Public Sector and Not-for-Profit is proud to be working with a Public Sector organisation whose vision is to make Wales the place of choice for health, care and wellbeing innovation, to appoint a Programme Project Support Officer for a 12 month fixed-term contract, offering hybrid working. Main Purpose: This organisation's mission is to continue building a supportive, safe and collaborative environment for artificial intelligence (AI) innovation to flourish, and as a collaborative, Wales is working hard to make sure that AI is used safely and transparently by continuing to develop regulatory and governance arrangements. The Welsh Government have recently established an Artificial Intelligence Commission for the Health and Care Sector to drive this forward supported by this organisation. Reporting to the Programme Lead, the Programme Project Support Officer provides effective and efficient programme and project support, and full range of administrative support. Responsibilities: Leading by example, proactively support programme deliverables and the development of a project management culture. Development, management and compliance of supporting project management documentation and processes ensuring all documentation is readily available to all team members. Coordinate regular project and programme level management reporting cycles to include ensuring compliance with requirements. Ensure information key to the programme and projects is compiled, managed, and updated to the highest level of quality and accuracy. This will include project plans and schedules, risk and issue logs, budget schedules, resource records, governance documents, project evaluation and evidence of benefits realised. Use project control methods to track all programme and projects. Support the programme lead to investigate the causes of any variation from target/plan and proactively contribute to address barriers and implement solutions. Develop and maintain effective relationships with Commission and working group members and across programme and project delivery teams to effectively deliver plans and actions. Support the development of business cases, risk assessments, funding bids, case of need and preparation of reports, flow charts, presentations, and other documents as required. Provide administrative and secretarial support for meetings including diary management, support in planning, preparation of papers and agenda, invitations and taking of minutes. Update databases, website and CRM as requested. The Ideal Candidate: Sound understanding of processes and procedures involved in programme project management, ideally across the health and life sciences sector. At least three years' experience of administering programmes and projects. Demonstrate strong planning and organisational skills, with the ability to anticipate and plan how to deal with changes in own workload. Evidence of building excellent working relationships with a range of stakeholders. If you think this one's for you: Please contact Hannah Welfoot at Yolk Recruitment on Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Here at HM Land Registry, we are looking for a Project Manager to join our teamon a flexible working, full-time, job share, or part-time , permanent basis and in return,you will receive a competitive salary of £41,887 per annum (Croydon £45,740). The Project Manager role can be based at any of the locations below: Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 3BH : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR About the Project Manager role Do you thrive on delivering impactful projects? Are you interested in developing a career in Project Management? Then we want to hear from you. In this role, you will be responsible for overall delivery of often complex projects ensuring their outputs meet their objectives within budget, time, and quality constraints. You will deliver in line with government best practice and HM Land Registry's project delivery standards and processes. You will report to a programme manager and will be part of a Portfolio designed to deliver HM Land Registry's Strategy. Key responsibilities as our Project Manager: HM Land Registry is an essential component of the conveyancing process and of the functioning of the property market generally. Our data is of significant value to digital services in the public and private sectors. HM Land Registry (HMLR) wants to become the world's leading land registry for speed, simplicity and an open approach to data.To achieve this HMLR is making significant investment in its transformation. The Transformation Portfolio spans multiple years, investing in a range of products and services, including people, customers, digital and ways of working changes. Delivery of the portfolio is through a combination of waterfall, agile and business as usual change. There are many suppliers involved in delivery and it impacts on thousands of staff and millions of customers. As such it is inherently complex, iterative, risk-driven and wide ranging. You will be accountable and responsible for delivery of a range of projects within HM Land Registry and you will be responsible for the planning, design and governance of the project including obtaining approval for the project You will be responsible for managing project delivery against plans, costs and benefits and including dependency management, risk and issues management and resource management Working closely with the Programme Manager, Benefits Manager and Benefits Owner you will agree benefits profiles and realisation plans You will work with the Project Senior Responsible Officer (SRO), Programme Manager and other interested parties on the transition of project products and services to a 'business as usual' position You will also be required to manage third party contributions and stakeholders including communications at project level What we are looking for in our Project Manager: To be successful in this role you will be able to demonstrate experience and understanding of techniques for planning, monitoring and controlling using project planning tools and methodologies You will also have experience of successfully managing project budgets and resource allocation using the appropriate methodologies You will be able to demonstrate experience of effectively managing stakeholders and effective collaboration with others including experience of working with suppliers. You will also have the ability to be pragmatic and bring others along with you You will be able to prioritise multiple demands and tasks and respond quickly to changing circumstances and be able to show effective leadership, interpersonal, communication skills, including leading, participating in, and advising at senior stakeholder groups, such as project boards Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable Benefits of becoming our Project Manager: We offer very competitive terms, conditions, and benefits. We provide excellent opportunities for career progression, training, and development. You will have access to a Civil Service pension and benefits arrangements and competitive annual leave. It is a great place to work, where difference is celebrated and we're committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve. Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan. To continue your application for our Project Manager role, please click 'Apply' now. Apply before: 11:55 pm on Monday 1st April 2024
Mar 29, 2024
Full time
Here at HM Land Registry, we are looking for a Project Manager to join our teamon a flexible working, full-time, job share, or part-time , permanent basis and in return,you will receive a competitive salary of £41,887 per annum (Croydon £45,740). The Project Manager role can be based at any of the locations below: Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 3BH : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR About the Project Manager role Do you thrive on delivering impactful projects? Are you interested in developing a career in Project Management? Then we want to hear from you. In this role, you will be responsible for overall delivery of often complex projects ensuring their outputs meet their objectives within budget, time, and quality constraints. You will deliver in line with government best practice and HM Land Registry's project delivery standards and processes. You will report to a programme manager and will be part of a Portfolio designed to deliver HM Land Registry's Strategy. Key responsibilities as our Project Manager: HM Land Registry is an essential component of the conveyancing process and of the functioning of the property market generally. Our data is of significant value to digital services in the public and private sectors. HM Land Registry (HMLR) wants to become the world's leading land registry for speed, simplicity and an open approach to data.To achieve this HMLR is making significant investment in its transformation. The Transformation Portfolio spans multiple years, investing in a range of products and services, including people, customers, digital and ways of working changes. Delivery of the portfolio is through a combination of waterfall, agile and business as usual change. There are many suppliers involved in delivery and it impacts on thousands of staff and millions of customers. As such it is inherently complex, iterative, risk-driven and wide ranging. You will be accountable and responsible for delivery of a range of projects within HM Land Registry and you will be responsible for the planning, design and governance of the project including obtaining approval for the project You will be responsible for managing project delivery against plans, costs and benefits and including dependency management, risk and issues management and resource management Working closely with the Programme Manager, Benefits Manager and Benefits Owner you will agree benefits profiles and realisation plans You will work with the Project Senior Responsible Officer (SRO), Programme Manager and other interested parties on the transition of project products and services to a 'business as usual' position You will also be required to manage third party contributions and stakeholders including communications at project level What we are looking for in our Project Manager: To be successful in this role you will be able to demonstrate experience and understanding of techniques for planning, monitoring and controlling using project planning tools and methodologies You will also have experience of successfully managing project budgets and resource allocation using the appropriate methodologies You will be able to demonstrate experience of effectively managing stakeholders and effective collaboration with others including experience of working with suppliers. You will also have the ability to be pragmatic and bring others along with you You will be able to prioritise multiple demands and tasks and respond quickly to changing circumstances and be able to show effective leadership, interpersonal, communication skills, including leading, participating in, and advising at senior stakeholder groups, such as project boards Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable Benefits of becoming our Project Manager: We offer very competitive terms, conditions, and benefits. We provide excellent opportunities for career progression, training, and development. You will have access to a Civil Service pension and benefits arrangements and competitive annual leave. It is a great place to work, where difference is celebrated and we're committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve. Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan. To continue your application for our Project Manager role, please click 'Apply' now. Apply before: 11:55 pm on Monday 1st April 2024
Climate Action Coordinator Two Roles Zero Carbon Harrogate: Climate Action Coordinator Location: Harrogate, North Yorkshire (Hybrid combining homeworking and attendance at local meetings) Salary: £28,570 per year pro rata, (£17,142 for 3 days) 3 days. Per week. Please note: This post is being advertised in conjunction with the North Yorkshire Climate Change Climate Action Coordinator role (2 days a week), creating a combined full time 12-month fixed term post if desired) Contract: Fixed term 12-month contract Job Description Zero Carbon Harrogate (ZCH) is the leading climate action group in the Harrogate area working collaboratively to realise a rapid transition to a thriving zero carbon economy. We have recently developed an ambitious three-year plan to expand our activities and impact. Under the overall direction and guidance of the Management Committee, the purpose of this role is to enable and support smooth day-to-day running of ZCH with a focus on managing operational processes and procedures, coordinating internal and external communications, and supporting project work to deliver the overall strategy. We are now seeking a dynamic, highly organised, creative, and flexible person to join our team. As a small, largely volunteer led, charity we are looking for someone with a wide range of skills who can act on their own initiative. The successful candidate will be an efficient and enthusiastic motivator with strong communications, fund-raising and planning abilities as well as having excellent organisational and people skills. Prior charity experience is essential and previous involvement in a similar position would be advantageous. Note to candidates: We understand that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the criteria above, we still encourage you to apply. Responsibilities Responsibilities of the role include (but are not limited to): • Manage smooth and efficient day-to-day operational activity to support delivery of the ZCH strategic plan. • Support Programme Group Leads and volunteers in the delivery of projects and campaigns, identifying resource gaps and collaborative opportunities with external partners. • Coordinate Programme Group reports, to support regular progress meetings. Contribute to discussions on shaping and delivering the plan • Design and implement effective administrative and information processes and manage the practical implementation of policies and procedures • Raise the profile and work of ZCH by coordinating internal and external communication across different channels (website, social media, press, monthly newsletter), drawing on expertise of ZCH volunteers as needed • Be the first point of contact for general enquiries to ZCH, passing these to the relevant ZCH members where needed • Support the organisation of events • Track overall progress across projects to report to Management Committee meetings • Oversee the recruitment, management, and retention of volunteers. Keep in touch with volunteers and run development events/briefings • Work with Trustees to build ZCH s membership base, supporting the development of the Annual Report and arrangement of the AGM as required, • Co-ordinate grant applications or other funding and write/contribute to bids as appropriate • Keep up to date with environmental issues locally. Terms and conditions • Fixed term contract for 1 year • 21 hours (equivalent to 3 days per week). Flexible working including some evening/weekend meetings. • Annual salary £28,570 pro rata (equates to £17,142 for 3 days) • The role will be based on homeworking with some travel to attend events/meetings. • Annual leave 20 days in addition to Bank Holidays/customary days pro rata for part time post • Expenses incurred on behalf of ZCH will be reimbursed subject to ZCH policies and approvals; travel expenses will be reimbursed based on the cheapest available public transport fare or at the appropriate rate for mileage established by ZCH • Pension Scheme with employer contribution of 3%. Reporting and Support The Climate Action Coordinator is expected to work independently under the overall direction of the ZCH Management Committee with day-to-day reporting to the Chair and to individual members of the Committee on specific issues as appropriate. There will be an induction and orientation programme and training will be made available as needed to address skills/knowledge gaps and support learning. For more information contact Tim Larner Closing date for applications Friday 5th April Interviews Friday 12th April North Yorkshire Climate Coalition: Climate Action Coordinator Location: North Yorkshire (Largely homeworking and attendance at in person occasional meetings) Salary: £28,570 pro rata (£11,428 for 2 days) 2 days. Per week. Contract: Fixed term 12-month contract Please note: This post is being advertised in conjunction with the Zero Carbon Harrogate Climate Action Coordinator role (3 days a week), creating a combined full time 12-month fixed term post if desired) Background and role purpose The North Yorkshire Climate Coalition (the Coalition) is currently an informal grouping of local climate action groups operating in their own communities. We cooperate as a Coalition to facilitate engagement with policy and political processes, in recognition that, since 2023, local government services are now largely administered at a North Yorkshire level. As we step up to this task, we recognise that our constitution and governance requires fundamental reform. The immediate task is for the Coalition s Steering Group to come to a view about the most appropriate form of structure to adopt. A key input from this post would be to support the Steering Group in achieving corporate status. We are seeking a creative and flexible person to join our team. As a small, volunteer-led organisation we are looking for someone with a wide range of skills who can act on their own initiative. Under the overall direction and guidance of the NYCC Steering Group, the purpose of this role is to enable and support smooth day-to-day running of the Coalition with a focus on managing operational processes and procedures, coordinating internal and external communications, and supporting project work to deliver an overall strategy. This post will be funded by Shared Prosperity Funding, which has been accessed by a local charity, Zero Carbon Harrogate, as the Coalition is not yet a constituted body. Part of the role of the Climate Action Coordinator will be to support the process of becoming a formally constituted organisation and thereby enable us to seek further funding. For the period of the grant, but probably no longer, the Climate Action Coordinator will be employed by Zero Carbon Harrogate. Key tasks • Act as lead administrator for all NYCC activities, including setting up meetings, preparing agendas and minutes, assembling member newsletters, liaising with key contacts of the Coalition. • Administer any regulatory requirements, including Charity and/or Company returns. Build strong relationships with all Coalition members and their key officers; • Organise member conferences as required. • Maintain and develop the Coalition s website and contribute to its more general communications work. • Start to develop a membership database, including details of the projects and regular activities undertaken currently and historically by each member organisation. • Monitor key activities relating to climate change being undertaken by the Council and the Mayoral Combined Authority at an area-wide level. • Co-ordinate consultation responses where the Coalition decides it wishes to be involved. • Maintain a watching brief on Council activities with a potential major climate impact, such as the Local Transport Plan, the development of the replacement Local Plan and key procurement decisions. • Assist the (future) Trustees in the development of a funding bid (or bids) to allow the Coalition to continue to fulfil its role, including the continued operation of this post beyond March 2025. Terms and conditions Fixed term contract for 12 months 14 hours (equivalent to 2 days per week). Flexible working including some evening/weekend meetings. Annual salary £28,570 pro rata (equates to £11,428 for 2 days) The role will be based on home working with some travel to attend events/meetings. Annual leave 20 days plus Bank Holidays/customary days , pro rata for a part time post. Expenses incurred on behalf of the Coalition will be reimbursed subject to ZCH policies and approvals; travel expenses will be reimbursed based on the cheapest available public transport fare or at the appropriate rate for mileage established by ZCH Pension Scheme with employer contribution of 3%. Reporting and Support The Climate Action Coordinator is expected to work independently under the overall direction of the North Yorkshire Climate Coalition Steering Group with day-to-day reporting to the Chair and to individual members of the Steering Group on specific issues as appropriate. There will be an induction and orientation programme and training will be made available as needed to address skills/knowledge gaps and support learning. For more information contact Tim Larner . click apply for full job details
Mar 29, 2024
Contractor
Climate Action Coordinator Two Roles Zero Carbon Harrogate: Climate Action Coordinator Location: Harrogate, North Yorkshire (Hybrid combining homeworking and attendance at local meetings) Salary: £28,570 per year pro rata, (£17,142 for 3 days) 3 days. Per week. Please note: This post is being advertised in conjunction with the North Yorkshire Climate Change Climate Action Coordinator role (2 days a week), creating a combined full time 12-month fixed term post if desired) Contract: Fixed term 12-month contract Job Description Zero Carbon Harrogate (ZCH) is the leading climate action group in the Harrogate area working collaboratively to realise a rapid transition to a thriving zero carbon economy. We have recently developed an ambitious three-year plan to expand our activities and impact. Under the overall direction and guidance of the Management Committee, the purpose of this role is to enable and support smooth day-to-day running of ZCH with a focus on managing operational processes and procedures, coordinating internal and external communications, and supporting project work to deliver the overall strategy. We are now seeking a dynamic, highly organised, creative, and flexible person to join our team. As a small, largely volunteer led, charity we are looking for someone with a wide range of skills who can act on their own initiative. The successful candidate will be an efficient and enthusiastic motivator with strong communications, fund-raising and planning abilities as well as having excellent organisational and people skills. Prior charity experience is essential and previous involvement in a similar position would be advantageous. Note to candidates: We understand that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the criteria above, we still encourage you to apply. Responsibilities Responsibilities of the role include (but are not limited to): • Manage smooth and efficient day-to-day operational activity to support delivery of the ZCH strategic plan. • Support Programme Group Leads and volunteers in the delivery of projects and campaigns, identifying resource gaps and collaborative opportunities with external partners. • Coordinate Programme Group reports, to support regular progress meetings. Contribute to discussions on shaping and delivering the plan • Design and implement effective administrative and information processes and manage the practical implementation of policies and procedures • Raise the profile and work of ZCH by coordinating internal and external communication across different channels (website, social media, press, monthly newsletter), drawing on expertise of ZCH volunteers as needed • Be the first point of contact for general enquiries to ZCH, passing these to the relevant ZCH members where needed • Support the organisation of events • Track overall progress across projects to report to Management Committee meetings • Oversee the recruitment, management, and retention of volunteers. Keep in touch with volunteers and run development events/briefings • Work with Trustees to build ZCH s membership base, supporting the development of the Annual Report and arrangement of the AGM as required, • Co-ordinate grant applications or other funding and write/contribute to bids as appropriate • Keep up to date with environmental issues locally. Terms and conditions • Fixed term contract for 1 year • 21 hours (equivalent to 3 days per week). Flexible working including some evening/weekend meetings. • Annual salary £28,570 pro rata (equates to £17,142 for 3 days) • The role will be based on homeworking with some travel to attend events/meetings. • Annual leave 20 days in addition to Bank Holidays/customary days pro rata for part time post • Expenses incurred on behalf of ZCH will be reimbursed subject to ZCH policies and approvals; travel expenses will be reimbursed based on the cheapest available public transport fare or at the appropriate rate for mileage established by ZCH • Pension Scheme with employer contribution of 3%. Reporting and Support The Climate Action Coordinator is expected to work independently under the overall direction of the ZCH Management Committee with day-to-day reporting to the Chair and to individual members of the Committee on specific issues as appropriate. There will be an induction and orientation programme and training will be made available as needed to address skills/knowledge gaps and support learning. For more information contact Tim Larner Closing date for applications Friday 5th April Interviews Friday 12th April North Yorkshire Climate Coalition: Climate Action Coordinator Location: North Yorkshire (Largely homeworking and attendance at in person occasional meetings) Salary: £28,570 pro rata (£11,428 for 2 days) 2 days. Per week. Contract: Fixed term 12-month contract Please note: This post is being advertised in conjunction with the Zero Carbon Harrogate Climate Action Coordinator role (3 days a week), creating a combined full time 12-month fixed term post if desired) Background and role purpose The North Yorkshire Climate Coalition (the Coalition) is currently an informal grouping of local climate action groups operating in their own communities. We cooperate as a Coalition to facilitate engagement with policy and political processes, in recognition that, since 2023, local government services are now largely administered at a North Yorkshire level. As we step up to this task, we recognise that our constitution and governance requires fundamental reform. The immediate task is for the Coalition s Steering Group to come to a view about the most appropriate form of structure to adopt. A key input from this post would be to support the Steering Group in achieving corporate status. We are seeking a creative and flexible person to join our team. As a small, volunteer-led organisation we are looking for someone with a wide range of skills who can act on their own initiative. Under the overall direction and guidance of the NYCC Steering Group, the purpose of this role is to enable and support smooth day-to-day running of the Coalition with a focus on managing operational processes and procedures, coordinating internal and external communications, and supporting project work to deliver an overall strategy. This post will be funded by Shared Prosperity Funding, which has been accessed by a local charity, Zero Carbon Harrogate, as the Coalition is not yet a constituted body. Part of the role of the Climate Action Coordinator will be to support the process of becoming a formally constituted organisation and thereby enable us to seek further funding. For the period of the grant, but probably no longer, the Climate Action Coordinator will be employed by Zero Carbon Harrogate. Key tasks • Act as lead administrator for all NYCC activities, including setting up meetings, preparing agendas and minutes, assembling member newsletters, liaising with key contacts of the Coalition. • Administer any regulatory requirements, including Charity and/or Company returns. Build strong relationships with all Coalition members and their key officers; • Organise member conferences as required. • Maintain and develop the Coalition s website and contribute to its more general communications work. • Start to develop a membership database, including details of the projects and regular activities undertaken currently and historically by each member organisation. • Monitor key activities relating to climate change being undertaken by the Council and the Mayoral Combined Authority at an area-wide level. • Co-ordinate consultation responses where the Coalition decides it wishes to be involved. • Maintain a watching brief on Council activities with a potential major climate impact, such as the Local Transport Plan, the development of the replacement Local Plan and key procurement decisions. • Assist the (future) Trustees in the development of a funding bid (or bids) to allow the Coalition to continue to fulfil its role, including the continued operation of this post beyond March 2025. Terms and conditions Fixed term contract for 12 months 14 hours (equivalent to 2 days per week). Flexible working including some evening/weekend meetings. Annual salary £28,570 pro rata (equates to £11,428 for 2 days) The role will be based on home working with some travel to attend events/meetings. Annual leave 20 days plus Bank Holidays/customary days , pro rata for a part time post. Expenses incurred on behalf of the Coalition will be reimbursed subject to ZCH policies and approvals; travel expenses will be reimbursed based on the cheapest available public transport fare or at the appropriate rate for mileage established by ZCH Pension Scheme with employer contribution of 3%. Reporting and Support The Climate Action Coordinator is expected to work independently under the overall direction of the North Yorkshire Climate Coalition Steering Group with day-to-day reporting to the Chair and to individual members of the Steering Group on specific issues as appropriate. There will be an induction and orientation programme and training will be made available as needed to address skills/knowledge gaps and support learning. For more information contact Tim Larner . click apply for full job details
Quality Officer - Job Description (Internal Only) Position Overview Department Quality Team Location Marble Quay, London Term Full time (permanent) Salary Up to £32,000, depending on experience Benefits Generous benefits package including 25 days holiday allowance pro rata(excl. Bank holidays), group life assurance, group income protection,pension schemes and private healthcare (optional) Start ASAP Reports to Senior Quality Manager By reporting to the Senior Quality Manager, the overall purpose of this post is to support the Quality Team, and be an active participant, in the strengthening and development of the University's academic standards and its assurance and enhancement of policies and procedures. Duties and Responsibilities Support the Quality Team in maintaining version control of programme and course documentation, including coordinating the production of programme specifications, course descriptors and programme handbooks for proposed degrees, coordinating current programme and course modifications. Coordinating University programme approval events, in line with AQF4 Programme and Course Approval and Modification. Support the Quality Team in the administration of the annual review and monitoring processes in line with AQF5 Annual Monitoring and Reporting. Responsible for maintaining core programme documentation and uploading onto the VLE and University website. Support the Quality Team with the quality assurance of Degree Apprenticeship programme and short courses. Support the Quality Team with the administration and coordination with collaborative partners, in line with AQF15 Collaborative Provision. Student Engagement Quality Officer Job Description Coordinate with the Quality Managers student engagement activities, including supporting student representatives. Support the management of the University's internal and external student surveys, including promotion of surveys, data collection/presentation. Governance Management Supporting the University's governance structure, managing the governance calendar and record keeping. General Supporting the Quality Team with the review and development of the University's academic policies and procedures by keeping abreast of higher education initiatives and developments, including changes to the regulatory framework for higher education and the UK Quality Code. Developing and maintaining excellent relationships with staff and students to ensure consistent application of regulations, policies and procedures, advising/briefing/training staff and/or students, as necessary. General administrative duties to include minute taking, diary management, coordinating internal and external meetings, assistance with presentation preparation, room and travel arrangements, etc. Supporting role to Head of Quality Assurance on quality assurance when required. Other duties Any other duties commensurate with the level of responsibility of this post, for which the post holder has the necessary experience and/or training and as instructed by the Head of Quality Assurance and Senior Management. To provide administrative support to the Academic Services during peak periods. Occasional travel and work in unsociable hours will be required. Quality Officer Job Description Person Specification Education/training Experience Knowledge and experience of regulatory frameworks in Higher Education E Experience of working with external quality assurance agencies, professional bodies and/or collaborative partners E Experience of committee servicing E Experience of providing training for staff and/or students D Skills and aptitudes Ability to analyse and understand complex regulatory and procedural documentation and quality issues E Excellent interpersonal skills to work with staff at all levels, including senior academic colleagues in University and beyond E Excellent report and minute writing skills E Ability to display discretion, particularly when handling confidential documents E Ability to prioritise workload, exercise good time-management and the ability to work to deadlines, and excellent organisational skills E Ability to pay close attention to detail E Excellent IT skills, using Word, Excel, email, internet, video conferencing and virtual learning environments E Application Process Applications should be made via this link by Sunday 31 March 2024. Please reference your application "QO0324". Participation in the equal opportunities section is encouraged, Applications must include a covering letter of no more than one page and a full curriculum vitae. Applications are welcome from all sections of the community and will be judged on merit alone. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. We are not able to provide Tier 2 Sponsorship for this role.
Mar 28, 2024
Full time
Quality Officer - Job Description (Internal Only) Position Overview Department Quality Team Location Marble Quay, London Term Full time (permanent) Salary Up to £32,000, depending on experience Benefits Generous benefits package including 25 days holiday allowance pro rata(excl. Bank holidays), group life assurance, group income protection,pension schemes and private healthcare (optional) Start ASAP Reports to Senior Quality Manager By reporting to the Senior Quality Manager, the overall purpose of this post is to support the Quality Team, and be an active participant, in the strengthening and development of the University's academic standards and its assurance and enhancement of policies and procedures. Duties and Responsibilities Support the Quality Team in maintaining version control of programme and course documentation, including coordinating the production of programme specifications, course descriptors and programme handbooks for proposed degrees, coordinating current programme and course modifications. Coordinating University programme approval events, in line with AQF4 Programme and Course Approval and Modification. Support the Quality Team in the administration of the annual review and monitoring processes in line with AQF5 Annual Monitoring and Reporting. Responsible for maintaining core programme documentation and uploading onto the VLE and University website. Support the Quality Team with the quality assurance of Degree Apprenticeship programme and short courses. Support the Quality Team with the administration and coordination with collaborative partners, in line with AQF15 Collaborative Provision. Student Engagement Quality Officer Job Description Coordinate with the Quality Managers student engagement activities, including supporting student representatives. Support the management of the University's internal and external student surveys, including promotion of surveys, data collection/presentation. Governance Management Supporting the University's governance structure, managing the governance calendar and record keeping. General Supporting the Quality Team with the review and development of the University's academic policies and procedures by keeping abreast of higher education initiatives and developments, including changes to the regulatory framework for higher education and the UK Quality Code. Developing and maintaining excellent relationships with staff and students to ensure consistent application of regulations, policies and procedures, advising/briefing/training staff and/or students, as necessary. General administrative duties to include minute taking, diary management, coordinating internal and external meetings, assistance with presentation preparation, room and travel arrangements, etc. Supporting role to Head of Quality Assurance on quality assurance when required. Other duties Any other duties commensurate with the level of responsibility of this post, for which the post holder has the necessary experience and/or training and as instructed by the Head of Quality Assurance and Senior Management. To provide administrative support to the Academic Services during peak periods. Occasional travel and work in unsociable hours will be required. Quality Officer Job Description Person Specification Education/training Experience Knowledge and experience of regulatory frameworks in Higher Education E Experience of working with external quality assurance agencies, professional bodies and/or collaborative partners E Experience of committee servicing E Experience of providing training for staff and/or students D Skills and aptitudes Ability to analyse and understand complex regulatory and procedural documentation and quality issues E Excellent interpersonal skills to work with staff at all levels, including senior academic colleagues in University and beyond E Excellent report and minute writing skills E Ability to display discretion, particularly when handling confidential documents E Ability to prioritise workload, exercise good time-management and the ability to work to deadlines, and excellent organisational skills E Ability to pay close attention to detail E Excellent IT skills, using Word, Excel, email, internet, video conferencing and virtual learning environments E Application Process Applications should be made via this link by Sunday 31 March 2024. Please reference your application "QO0324". Participation in the equal opportunities section is encouraged, Applications must include a covering letter of no more than one page and a full curriculum vitae. Applications are welcome from all sections of the community and will be judged on merit alone. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. We are not able to provide Tier 2 Sponsorship for this role.
Climate Action Coordinator - Two Roles Zero Carbon Harrogate: Climate Action Coordinator Location: Harrogate, North Yorkshire (Hybrid combining homeworking and attendance at local meetings) Salary: £28,570 per year pro rata, (£17,142 for 3 days) 3 days. Per week. Please note: This post is being advertised in conjunction with the North Yorkshire Climate Change Climate Action Coordinator role (2 days a week), creating a combined full time 12-month fixed term post if desired) Contract: Fixed term 12-month contract Job Description Zero Carbon Harrogate (ZCH) is the leading climate action group in the Harrogate area working collaboratively to realise a rapid transition to a thriving zero carbon economy. We have recently developed an ambitious three-year plan to expand our activities and impact. Under the overall direction and guidance of the Management Committee, the purpose of this role is to enable and support smooth day-to-day running of ZCH with a focus on managing operational processes and procedures, coordinating internal and external communications, and supporting project work to deliver the overall strategy. We are now seeking a dynamic, highly organised, creative, and flexible person to join our team. As a small, largely volunteer led, charity we are looking for someone with a wide range of skills who can act on their own initiative. The successful candidate will be an efficient and enthusiastic motivator with strong communications, fund-raising and planning abilities as well as having excellent organisational and people skills. Prior charity experience is essential and previous involvement in a similar position would be advantageous. Note to candidates: We understand that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the criteria above, we still encourage you to apply. Responsibilities Responsibilities of the role include (but are not limited to): • Manage smooth and efficient day-to-day operational activity to support delivery of the ZCH strategic plan. • Support Programme Group Leads and volunteers in the delivery of projects and campaigns, identifying resource gaps and collaborative opportunities with external partners. • Coordinate Programme Group reports, to support regular progress meetings. Contribute to discussions on shaping and delivering the plan • Design and implement effective administrative and information processes and manage the practical implementation of policies and procedures • Raise the profile and work of ZCH by coordinating internal and external communication across different channels (website, social media, press, monthly newsletter), drawing on expertise of ZCH volunteers as needed • Be the first point of contact for general enquiries to ZCH, passing these to the relevant ZCH members where needed • Support the organisation of events • Track overall progress across projects to report to Management Committee meetings • Oversee the recruitment, management, and retention of volunteers. Keep in touch with volunteers and run development events/briefings • Work with Trustees to build ZCH's membership base, supporting the development of the Annual Report and arrangement of the AGM as required, • Co-ordinate grant applications or other funding and write/contribute to bids as appropriate • Keep up to date with environmental issues locally. Terms and conditions • Fixed term contract for 1 year • 21 hours (equivalent to 3 days per week). Flexible working including some evening/weekend meetings. • Annual salary £28,570 pro rata (equates to £17,142 for 3 days) • The role will be based on homeworking with some travel to attend events/meetings. • Annual leave- 20 days in addition to Bank Holidays/customary days pro rata for part time post • Expenses incurred on behalf of ZCH will be reimbursed subject to ZCH policies and approvals; travel expenses will be reimbursed based on the cheapest available public transport fare or at the appropriate rate for mileage established by ZCH • Pension Scheme with employer contribution of 3%. Reporting and Support The Climate Action Coordinator is expected to work independently under the overall direction of the ZCH Management Committee with day-to-day reporting to the Chair and to individual members of the Committee on specific issues as appropriate. There will be an induction and orientation programme and training will be made available as needed to address skills/knowledge gaps and support learning. For more information contact Tim Larner Closing date for applications - Friday 5th April Interviews - Friday 12th April North Yorkshire Climate Coalition: Climate Action Coordinator Location: North Yorkshire (Largely homeworking and attendance at in person occasional meetings) Salary: £28,570 pro rata (£11,428 for 2 days) 2 days. Per week. Contract: Fixed term 12-month contract Please note: This post is being advertised in conjunction with the Zero Carbon Harrogate Climate Action Coordinator role (3 days a week), creating a combined full time 12-month fixed term post if desired) Background and role purpose The North Yorkshire Climate Coalition (the Coalition) is currently an informal grouping of local climate action groups operating in their own communities. We cooperate as a Coalition to facilitate engagement with policy and political processes, in recognition that, since 2023, local government services are now largely administered at a North Yorkshire level. As we step up to this task, we recognise that our constitution and governance requires fundamental reform. The immediate task is for the Coalition's Steering Group to come to a view about the most appropriate form of structure to adopt. A key input from this post would be to support the Steering Group in achieving corporate status. We are seeking a creative and flexible person to join our team. As a small, volunteer-led organisation we are looking for someone with a wide range of skills who can act on their own initiative. Under the overall direction and guidance of the NYCC Steering Group, the purpose of this role is to enable and support smooth day-to-day running of the Coalition with a focus on managing operational processes and procedures, coordinating internal and external communications, and supporting project work to deliver an overall strategy. This post will be funded by Shared Prosperity Funding, which has been accessed by a local charity, Zero Carbon Harrogate, as the Coalition is not yet a constituted body. Part of the role of the Climate Action Coordinator will be to support the process of becoming a formally constituted organisation and thereby enable us to seek further funding. For the period of the grant, but probably no longer, the Climate Action Coordinator will be employed by Zero Carbon Harrogate. Key tasks • Act as lead administrator for all NYCC activities, including setting up meetings, preparing agendas and minutes, assembling member newsletters, liaising with key contacts of the Coalition. • Administer any regulatory requirements, including Charity and/or Company returns. Build strong relationships with all Coalition members and their key officers; • Organise member conferences as required. • Maintain and develop the Coalition's website and contribute to its more general communications work. • Start to develop a membership database, including details of the projects and regular activities undertaken currently and historically by each member organisation. • Monitor key activities relating to climate change being undertaken by the Council and the Mayoral Combined Authority at an area-wide level. • Co-ordinate consultation responses where the Coalition decides it wishes to be involved. • Maintain a watching brief on Council activities with a potential major climate impact, such as the Local Transport Plan, the development of the replacement Local Plan and key procurement decisions. • Assist the (future) Trustees in the development of a funding bid (or bids) to allow the Coalition to continue to fulfil its role, including the continued operation of this post beyond March 2025. Terms and conditions Fixed term contract for 12 months 14 hours (equivalent to 2 days per week). Flexible working including some evening/weekend meetings. Annual salary £28,570 pro rata (equates to £11,428 for 2 days) The role will be based on home working with some travel to attend events/meetings. Annual leave - 20 days plus Bank Holidays/customary days , pro rata for a part time post. Expenses incurred on behalf of the Coalition will be reimbursed subject to ZCH policies and approvals; travel expenses will be reimbursed based on the cheapest available public transport fare or at the appropriate rate for mileage established by ZCH Pension Scheme with employer contribution of 3%. Reporting and Support The Climate Action Coordinator is expected to work independently under the overall direction of the North Yorkshire Climate Coalition Steering Group with day-to-day reporting to the Chair and to individual members of the Steering Group on specific issues as appropriate. . click apply for full job details
Mar 28, 2024
Contractor
Climate Action Coordinator - Two Roles Zero Carbon Harrogate: Climate Action Coordinator Location: Harrogate, North Yorkshire (Hybrid combining homeworking and attendance at local meetings) Salary: £28,570 per year pro rata, (£17,142 for 3 days) 3 days. Per week. Please note: This post is being advertised in conjunction with the North Yorkshire Climate Change Climate Action Coordinator role (2 days a week), creating a combined full time 12-month fixed term post if desired) Contract: Fixed term 12-month contract Job Description Zero Carbon Harrogate (ZCH) is the leading climate action group in the Harrogate area working collaboratively to realise a rapid transition to a thriving zero carbon economy. We have recently developed an ambitious three-year plan to expand our activities and impact. Under the overall direction and guidance of the Management Committee, the purpose of this role is to enable and support smooth day-to-day running of ZCH with a focus on managing operational processes and procedures, coordinating internal and external communications, and supporting project work to deliver the overall strategy. We are now seeking a dynamic, highly organised, creative, and flexible person to join our team. As a small, largely volunteer led, charity we are looking for someone with a wide range of skills who can act on their own initiative. The successful candidate will be an efficient and enthusiastic motivator with strong communications, fund-raising and planning abilities as well as having excellent organisational and people skills. Prior charity experience is essential and previous involvement in a similar position would be advantageous. Note to candidates: We understand that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the criteria above, we still encourage you to apply. Responsibilities Responsibilities of the role include (but are not limited to): • Manage smooth and efficient day-to-day operational activity to support delivery of the ZCH strategic plan. • Support Programme Group Leads and volunteers in the delivery of projects and campaigns, identifying resource gaps and collaborative opportunities with external partners. • Coordinate Programme Group reports, to support regular progress meetings. Contribute to discussions on shaping and delivering the plan • Design and implement effective administrative and information processes and manage the practical implementation of policies and procedures • Raise the profile and work of ZCH by coordinating internal and external communication across different channels (website, social media, press, monthly newsletter), drawing on expertise of ZCH volunteers as needed • Be the first point of contact for general enquiries to ZCH, passing these to the relevant ZCH members where needed • Support the organisation of events • Track overall progress across projects to report to Management Committee meetings • Oversee the recruitment, management, and retention of volunteers. Keep in touch with volunteers and run development events/briefings • Work with Trustees to build ZCH's membership base, supporting the development of the Annual Report and arrangement of the AGM as required, • Co-ordinate grant applications or other funding and write/contribute to bids as appropriate • Keep up to date with environmental issues locally. Terms and conditions • Fixed term contract for 1 year • 21 hours (equivalent to 3 days per week). Flexible working including some evening/weekend meetings. • Annual salary £28,570 pro rata (equates to £17,142 for 3 days) • The role will be based on homeworking with some travel to attend events/meetings. • Annual leave- 20 days in addition to Bank Holidays/customary days pro rata for part time post • Expenses incurred on behalf of ZCH will be reimbursed subject to ZCH policies and approvals; travel expenses will be reimbursed based on the cheapest available public transport fare or at the appropriate rate for mileage established by ZCH • Pension Scheme with employer contribution of 3%. Reporting and Support The Climate Action Coordinator is expected to work independently under the overall direction of the ZCH Management Committee with day-to-day reporting to the Chair and to individual members of the Committee on specific issues as appropriate. There will be an induction and orientation programme and training will be made available as needed to address skills/knowledge gaps and support learning. For more information contact Tim Larner Closing date for applications - Friday 5th April Interviews - Friday 12th April North Yorkshire Climate Coalition: Climate Action Coordinator Location: North Yorkshire (Largely homeworking and attendance at in person occasional meetings) Salary: £28,570 pro rata (£11,428 for 2 days) 2 days. Per week. Contract: Fixed term 12-month contract Please note: This post is being advertised in conjunction with the Zero Carbon Harrogate Climate Action Coordinator role (3 days a week), creating a combined full time 12-month fixed term post if desired) Background and role purpose The North Yorkshire Climate Coalition (the Coalition) is currently an informal grouping of local climate action groups operating in their own communities. We cooperate as a Coalition to facilitate engagement with policy and political processes, in recognition that, since 2023, local government services are now largely administered at a North Yorkshire level. As we step up to this task, we recognise that our constitution and governance requires fundamental reform. The immediate task is for the Coalition's Steering Group to come to a view about the most appropriate form of structure to adopt. A key input from this post would be to support the Steering Group in achieving corporate status. We are seeking a creative and flexible person to join our team. As a small, volunteer-led organisation we are looking for someone with a wide range of skills who can act on their own initiative. Under the overall direction and guidance of the NYCC Steering Group, the purpose of this role is to enable and support smooth day-to-day running of the Coalition with a focus on managing operational processes and procedures, coordinating internal and external communications, and supporting project work to deliver an overall strategy. This post will be funded by Shared Prosperity Funding, which has been accessed by a local charity, Zero Carbon Harrogate, as the Coalition is not yet a constituted body. Part of the role of the Climate Action Coordinator will be to support the process of becoming a formally constituted organisation and thereby enable us to seek further funding. For the period of the grant, but probably no longer, the Climate Action Coordinator will be employed by Zero Carbon Harrogate. Key tasks • Act as lead administrator for all NYCC activities, including setting up meetings, preparing agendas and minutes, assembling member newsletters, liaising with key contacts of the Coalition. • Administer any regulatory requirements, including Charity and/or Company returns. Build strong relationships with all Coalition members and their key officers; • Organise member conferences as required. • Maintain and develop the Coalition's website and contribute to its more general communications work. • Start to develop a membership database, including details of the projects and regular activities undertaken currently and historically by each member organisation. • Monitor key activities relating to climate change being undertaken by the Council and the Mayoral Combined Authority at an area-wide level. • Co-ordinate consultation responses where the Coalition decides it wishes to be involved. • Maintain a watching brief on Council activities with a potential major climate impact, such as the Local Transport Plan, the development of the replacement Local Plan and key procurement decisions. • Assist the (future) Trustees in the development of a funding bid (or bids) to allow the Coalition to continue to fulfil its role, including the continued operation of this post beyond March 2025. Terms and conditions Fixed term contract for 12 months 14 hours (equivalent to 2 days per week). Flexible working including some evening/weekend meetings. Annual salary £28,570 pro rata (equates to £11,428 for 2 days) The role will be based on home working with some travel to attend events/meetings. Annual leave - 20 days plus Bank Holidays/customary days , pro rata for a part time post. Expenses incurred on behalf of the Coalition will be reimbursed subject to ZCH policies and approvals; travel expenses will be reimbursed based on the cheapest available public transport fare or at the appropriate rate for mileage established by ZCH Pension Scheme with employer contribution of 3%. Reporting and Support The Climate Action Coordinator is expected to work independently under the overall direction of the North Yorkshire Climate Coalition Steering Group with day-to-day reporting to the Chair and to individual members of the Steering Group on specific issues as appropriate. . click apply for full job details
The role - Executive Summary The Head of Sustainability role is based within our Corporate Relations Department and reports to our Corporate Relations Director and via our Group Customer Strategy & Planning Director ultimately into our Chief Commercial Officer. The role has two current direct reports and while this is likely to extend further, our approach is to embed sustainability into multiple functions, so the role requires an individual with strong communication and influencing skills, and the ability to inspire and motivate. Head of Sustainability will have substantial internal liaison across many functions within the business - particularly Procurement, Technical, HR, Marketing, Sales, Commercial and Legal - and liaison with Board members to guide strategy development and also for ESG workstream management and performance. Frequent communication with customers, trade bodies, NGOs and industry experts will also be required therefore the ability to form strong relationships, speak with authority and confidence while being ready to listen and learn is essential. The job holder will be required to represent the company publicly on sustainability matters and will support external communications and media management with the CR Director and retained Public Relations agencies.The requirement for considerable customer and other stakeholder contacts means travel both in the UK and abroad will be required periodically. Top Line Responsibilities Leading our sustainability strategy development, overseeing implementation of the strategy using existing processes, systems and tools and identifying improvement areas to meet future needs. Reporting on progress and key milestones. Working with CR Director on internal/external sustainability and related ESG communications for multiple audiences. Horizon scanning and ensuring our strategy meets current and future needs and delivers against the company mission of "not costing the earth". Preparation for and leading specific ESG update meetings ; ensuring all ESG workstreams are performing to plan; leading or co leading specific ESG workstreams. Ensuring all investment into sustainability initiatives within budget and delivers a tangible benefit to our business. In more detail Oversee progress and effectiveness of eight distinct ESG workstreams (Governance & Reporting, Human Rights, People Excellence, Climate Change (Scopes 1&2), Sustainable Supply Chains (Raw Materials and Scope 3), Food Waste, Circular Economy and Nutrition) and actively lead the direction of some of these workstreams as Chair or support. As our sustainability expert, shape our path to becoming a Net Zero business and achievement of Science Based Targets on a 1.5-degree pathway and embed this with the CR team into relevant business wide teams. With key department leads, review and reset our sustainability and wider ESG strategy including reviewing progress against current and identifying new short- and long-term goals. Ensure through your networks and knowledge that we have appropriate aspirations for our brands, customers and consumers, and we are responding appropriately to emerging trends, legislation, new risks and opportunities. Review and improve our processes in relation to sustainability related reporting and engagement with customers, NGOs and all relevant legislative requirements. With the CR Director and CR team, maintain and further develop our strong relationships with a range of customers, suppliers, trade bodies', NGOs and other relevant stakeholders. Work with the Ethical Trade Manager and CR team to support our ethical trading and human rights related policies and standards and effectiveness identifying improvement areas. With the CR Director, other colleagues and external advisors, maintain a strong and effective internal and external suite of sustainability related communications, building knowledge and capacity internally and effectively communicating our progress externally. This will include an expectation you will personally play an active role in public communication of sustainability on behalf of the Group. About you - your knowledge, skills & experience Ideally you will have : Degree level qualification, ideally in Sustainability Management, Environmental Science or similar. Demonstrable experience of setting and delivering against sustainability or ESG targets, ideally within a FMCG environment. Experience in the application of ethical trade and human rights principles and industry standards and the application of relevant environmental issues within a FMCG environment. IEMA Membership or Associate status and / or Institute of Corporate Responsibility and Sustainability (ICRS) membership Institute of Environmental Sciences (CEnv) qualification Proven ability to successfully engage with key stakeholders, to have strong influencing skills, the ability to work as part of a several cross functional teams, interacting with and advising senior personnel at all levels of the business. Strong understanding of commerciality, influence and risk. Experience as a champion and promoter of Diversity and Inclusion The ability to take a proactive approach and set a strategic, realistic direction for supply chain management issues. The ability to absorb complex issues and provide clear summaries and recommendations to stakeholders. Experience in setting KPIs and SMART targets and using data in order to set targets and strategy. Excellent communication, organisational, planning and presenting skills, with strong attention to detail.
Mar 28, 2024
Full time
The role - Executive Summary The Head of Sustainability role is based within our Corporate Relations Department and reports to our Corporate Relations Director and via our Group Customer Strategy & Planning Director ultimately into our Chief Commercial Officer. The role has two current direct reports and while this is likely to extend further, our approach is to embed sustainability into multiple functions, so the role requires an individual with strong communication and influencing skills, and the ability to inspire and motivate. Head of Sustainability will have substantial internal liaison across many functions within the business - particularly Procurement, Technical, HR, Marketing, Sales, Commercial and Legal - and liaison with Board members to guide strategy development and also for ESG workstream management and performance. Frequent communication with customers, trade bodies, NGOs and industry experts will also be required therefore the ability to form strong relationships, speak with authority and confidence while being ready to listen and learn is essential. The job holder will be required to represent the company publicly on sustainability matters and will support external communications and media management with the CR Director and retained Public Relations agencies.The requirement for considerable customer and other stakeholder contacts means travel both in the UK and abroad will be required periodically. Top Line Responsibilities Leading our sustainability strategy development, overseeing implementation of the strategy using existing processes, systems and tools and identifying improvement areas to meet future needs. Reporting on progress and key milestones. Working with CR Director on internal/external sustainability and related ESG communications for multiple audiences. Horizon scanning and ensuring our strategy meets current and future needs and delivers against the company mission of "not costing the earth". Preparation for and leading specific ESG update meetings ; ensuring all ESG workstreams are performing to plan; leading or co leading specific ESG workstreams. Ensuring all investment into sustainability initiatives within budget and delivers a tangible benefit to our business. In more detail Oversee progress and effectiveness of eight distinct ESG workstreams (Governance & Reporting, Human Rights, People Excellence, Climate Change (Scopes 1&2), Sustainable Supply Chains (Raw Materials and Scope 3), Food Waste, Circular Economy and Nutrition) and actively lead the direction of some of these workstreams as Chair or support. As our sustainability expert, shape our path to becoming a Net Zero business and achievement of Science Based Targets on a 1.5-degree pathway and embed this with the CR team into relevant business wide teams. With key department leads, review and reset our sustainability and wider ESG strategy including reviewing progress against current and identifying new short- and long-term goals. Ensure through your networks and knowledge that we have appropriate aspirations for our brands, customers and consumers, and we are responding appropriately to emerging trends, legislation, new risks and opportunities. Review and improve our processes in relation to sustainability related reporting and engagement with customers, NGOs and all relevant legislative requirements. With the CR Director and CR team, maintain and further develop our strong relationships with a range of customers, suppliers, trade bodies', NGOs and other relevant stakeholders. Work with the Ethical Trade Manager and CR team to support our ethical trading and human rights related policies and standards and effectiveness identifying improvement areas. With the CR Director, other colleagues and external advisors, maintain a strong and effective internal and external suite of sustainability related communications, building knowledge and capacity internally and effectively communicating our progress externally. This will include an expectation you will personally play an active role in public communication of sustainability on behalf of the Group. About you - your knowledge, skills & experience Ideally you will have : Degree level qualification, ideally in Sustainability Management, Environmental Science or similar. Demonstrable experience of setting and delivering against sustainability or ESG targets, ideally within a FMCG environment. Experience in the application of ethical trade and human rights principles and industry standards and the application of relevant environmental issues within a FMCG environment. IEMA Membership or Associate status and / or Institute of Corporate Responsibility and Sustainability (ICRS) membership Institute of Environmental Sciences (CEnv) qualification Proven ability to successfully engage with key stakeholders, to have strong influencing skills, the ability to work as part of a several cross functional teams, interacting with and advising senior personnel at all levels of the business. Strong understanding of commerciality, influence and risk. Experience as a champion and promoter of Diversity and Inclusion The ability to take a proactive approach and set a strategic, realistic direction for supply chain management issues. The ability to absorb complex issues and provide clear summaries and recommendations to stakeholders. Experience in setting KPIs and SMART targets and using data in order to set targets and strategy. Excellent communication, organisational, planning and presenting skills, with strong attention to detail.
Senior Delivery Manager 400 - 433.81 Westminster, London Contract We are currently on the lookout for a Senior Delivery Manager in the City of Westminster with strong experience within the Housing sector. This is a largely remote role, although you would need to attend the office once per week. The Role: Responsible for delivery of Digital and Innovation elements of the Housing transformation digital programme - working on delivery of transformational programme to ensure regulatory readiness, which covers data, architecture, IoT, resident experience and technology provision. The Senior Delivery Manager will be responsible for delivery of the programme, accountable for governance and reporting. Leading on resourcing, team management, team culture and cadence and ensuring we have a research/service design / data analysis pipeline. Reports to Head of Delivery and Product in structure however this role currently being recruited to and so in interim will report to Interim Chief Delivery and Engagement Officer The Candidate: Bachelor's degree in business administration, project management, or related field; advanced degree or certification (e.g., PMP, PRINCE2) is a plus. Local government, Housing Association, or similarly relevant experience Delivery Management and Programme Management experience at a senior level. Demonstrated leadership skills with the ability to motivate and inspire cross-functional teams to achieve project goals and objectives. Strong analytical and problem-solving abilities, with a keen attention to detail and a proactive approach to risk management. Excellent communication skills, both written and verbal, with the ability to effectively interact with stakeholders at all levels of the organization. Proficiency in project management tools/software (e.g., MS Project, Jira, Asana) and Microsoft Office suit How to Apply: If you are interested in our Senior Delivery Manager role, please submit your application via the contact details provided and you will be contacted with further information about this opportunity email your CV to me directly; or call me on; (phone number removed).
Mar 28, 2024
Contractor
Senior Delivery Manager 400 - 433.81 Westminster, London Contract We are currently on the lookout for a Senior Delivery Manager in the City of Westminster with strong experience within the Housing sector. This is a largely remote role, although you would need to attend the office once per week. The Role: Responsible for delivery of Digital and Innovation elements of the Housing transformation digital programme - working on delivery of transformational programme to ensure regulatory readiness, which covers data, architecture, IoT, resident experience and technology provision. The Senior Delivery Manager will be responsible for delivery of the programme, accountable for governance and reporting. Leading on resourcing, team management, team culture and cadence and ensuring we have a research/service design / data analysis pipeline. Reports to Head of Delivery and Product in structure however this role currently being recruited to and so in interim will report to Interim Chief Delivery and Engagement Officer The Candidate: Bachelor's degree in business administration, project management, or related field; advanced degree or certification (e.g., PMP, PRINCE2) is a plus. Local government, Housing Association, or similarly relevant experience Delivery Management and Programme Management experience at a senior level. Demonstrated leadership skills with the ability to motivate and inspire cross-functional teams to achieve project goals and objectives. Strong analytical and problem-solving abilities, with a keen attention to detail and a proactive approach to risk management. Excellent communication skills, both written and verbal, with the ability to effectively interact with stakeholders at all levels of the organization. Proficiency in project management tools/software (e.g., MS Project, Jira, Asana) and Microsoft Office suit How to Apply: If you are interested in our Senior Delivery Manager role, please submit your application via the contact details provided and you will be contacted with further information about this opportunity email your CV to me directly; or call me on; (phone number removed).
Job Title: Data Protection Coordinator Location: London (Hybrid) Salary: £19,500 per annum (£32,500 full time equivalent) Job type: Part time, permanent - 21 hours per week Closing Date: 8th April 2024. Assessment Day: Monday 15th April 2024. The Role: Are you a Data Protection Coordinator looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are currently looking to recruit a dynamic and proactive Data Protection Coordinator, reporting to Legal Adviser and Data Protection Officer, to implement the Marine Society and Sea Cadets' (MSSC) data protection policies and lead on the responses to Subject Access Requests (SARS). Responsibilities: Ensuring work is developed, delivered and promoted in line with data protection policies and statutory requirements Deliver effective support for volunteers and area management teams Good practice in relation to data protection Creating and promoting GDPR best practices Requirements: Knowledge of and experience in applying Data Protection legislation and GDPR Experience of delivering projects to meet agreed outputs and outcomes and of delivering against reporting procedures and requirements. Experience of working in a customer facing role, including handling enquiries by telephone and email. Strong IT literacy. Desirable: Experience of working with volunteers Experience of project management processes Benefits: Flexible Working hours and a hybrid culture Cycle to work scheme and Season Ticket Loan 25 days annual leave plus bank holidays - pro rata for part time employees Life assurance (4x salary) for those that join the pension Private medical insurance Pension (employer contribution up to 10%) Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; Data Governance Officer, Data Protection Officer, Data Governance Analyst, Compliance Analyst, Compliance Assistant, Data Protection Compliance Analyst, GDPR Specialist, PECR Specialist may also be considered for this role.
Mar 27, 2024
Full time
Job Title: Data Protection Coordinator Location: London (Hybrid) Salary: £19,500 per annum (£32,500 full time equivalent) Job type: Part time, permanent - 21 hours per week Closing Date: 8th April 2024. Assessment Day: Monday 15th April 2024. The Role: Are you a Data Protection Coordinator looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are currently looking to recruit a dynamic and proactive Data Protection Coordinator, reporting to Legal Adviser and Data Protection Officer, to implement the Marine Society and Sea Cadets' (MSSC) data protection policies and lead on the responses to Subject Access Requests (SARS). Responsibilities: Ensuring work is developed, delivered and promoted in line with data protection policies and statutory requirements Deliver effective support for volunteers and area management teams Good practice in relation to data protection Creating and promoting GDPR best practices Requirements: Knowledge of and experience in applying Data Protection legislation and GDPR Experience of delivering projects to meet agreed outputs and outcomes and of delivering against reporting procedures and requirements. Experience of working in a customer facing role, including handling enquiries by telephone and email. Strong IT literacy. Desirable: Experience of working with volunteers Experience of project management processes Benefits: Flexible Working hours and a hybrid culture Cycle to work scheme and Season Ticket Loan 25 days annual leave plus bank holidays - pro rata for part time employees Life assurance (4x salary) for those that join the pension Private medical insurance Pension (employer contribution up to 10%) Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; Data Governance Officer, Data Protection Officer, Data Governance Analyst, Compliance Analyst, Compliance Assistant, Data Protection Compliance Analyst, GDPR Specialist, PECR Specialist may also be considered for this role.
Data Product Owner - Cards Platform Lloyds Banking Group Chester: Hybrid 2 days per week in the office and the rest from home Salary & Benefits: £61,641 to £75,339 per annum, plus annual personal bonus, 15% employer pension contribution, private medical insurance, 30 days holiday plus bank holidays. We also offer flexible working hours, agile working practices & flexibility to suit your to ensure a good work-life balance. Summary; You'll be working in the Consumer Finance Platform, part of Consumer Lending and focus specifically upon Cards products. You'll be collaborating with Cards Platform Data Lead, Business and Technical Platform Leads, Product Owners, Chief Data Analytics Office, the Consumer Lending Business Unit Data Office, and Officer. You'll work as a Data Product Owner, acting as the voice of the customer with your chosen data products. You'll need good product ownership skills, ideally a Business Analyst background and have worked on significant data related products/projects. About the role; The Data Product Owner will be responsible for interpreting and analysing complex data requirements to provide valuable insights and document the use cases in support of data-driven decision-making. You'll own and document the data product use cases, requirements, and associated metadata, detailing the data dictionaries, data lineage, data quality requirements and supporting the data side of change activities for the various Cards product delivery teams/pods. Support governance policies and procedures enforcing data management standards to ensure consistency and compliance aligned to the Groups and Divisional Data Offices. Ideally you'll also have an approach that empowers, encourages, and motivates a team to take ownership of the initiatives to ensure we achieve optimal data driven outcomes for the business and our customers. No formal line management. Examples of specific activities might include; Collaborate with business users to understand their data needs and translate them into actionable requirements and use cases for data products. Documenting the business processes, data flows / lineage, and data dictionaries and data quality requirements updating Collibra for Cards critical data elements and key data Capture the requirements and use cases for data profiling, cleansing, data quality and validation building upon Collibra and strategic products in place. Data modelling for the required data products aligning to the Group Data Model supporting consistency, reuse, and useability. Proactive stakeholder management across Group and business unit data teams to collaborate on use cases and requirements that will deliver the governance and controls whilst ensuring the end state solution is suitable for Cloud technology. Responsible for ensuring all decisions are made within a sound risk framework, maximising the safe delegation of authority and empowerment to individuals in the team in line with Group appetite. What key skills you'll need to apply for the role? We'd welcome applicants from diverse organisational, cultural, and technological backgrounds as we believe this is critical to success. We need to see evidence of the following in your application to be able to carry out the role; Prior background working in a similar role, for example as a Data Product Owner or Data Business Analyst, at a mid to senior level. Strong focus on data products and business analysis plus governance framework with the application of Data policies and controls. Strong understanding of Data Modelling techniques and terminology and application of the different model types, documenting use cases, process flows and metadata. Basic level of SQL would be advantageous. Desirable: exposure to financial services (credit cards) or regulatory reporting About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.
Mar 27, 2024
Full time
Data Product Owner - Cards Platform Lloyds Banking Group Chester: Hybrid 2 days per week in the office and the rest from home Salary & Benefits: £61,641 to £75,339 per annum, plus annual personal bonus, 15% employer pension contribution, private medical insurance, 30 days holiday plus bank holidays. We also offer flexible working hours, agile working practices & flexibility to suit your to ensure a good work-life balance. Summary; You'll be working in the Consumer Finance Platform, part of Consumer Lending and focus specifically upon Cards products. You'll be collaborating with Cards Platform Data Lead, Business and Technical Platform Leads, Product Owners, Chief Data Analytics Office, the Consumer Lending Business Unit Data Office, and Officer. You'll work as a Data Product Owner, acting as the voice of the customer with your chosen data products. You'll need good product ownership skills, ideally a Business Analyst background and have worked on significant data related products/projects. About the role; The Data Product Owner will be responsible for interpreting and analysing complex data requirements to provide valuable insights and document the use cases in support of data-driven decision-making. You'll own and document the data product use cases, requirements, and associated metadata, detailing the data dictionaries, data lineage, data quality requirements and supporting the data side of change activities for the various Cards product delivery teams/pods. Support governance policies and procedures enforcing data management standards to ensure consistency and compliance aligned to the Groups and Divisional Data Offices. Ideally you'll also have an approach that empowers, encourages, and motivates a team to take ownership of the initiatives to ensure we achieve optimal data driven outcomes for the business and our customers. No formal line management. Examples of specific activities might include; Collaborate with business users to understand their data needs and translate them into actionable requirements and use cases for data products. Documenting the business processes, data flows / lineage, and data dictionaries and data quality requirements updating Collibra for Cards critical data elements and key data Capture the requirements and use cases for data profiling, cleansing, data quality and validation building upon Collibra and strategic products in place. Data modelling for the required data products aligning to the Group Data Model supporting consistency, reuse, and useability. Proactive stakeholder management across Group and business unit data teams to collaborate on use cases and requirements that will deliver the governance and controls whilst ensuring the end state solution is suitable for Cloud technology. Responsible for ensuring all decisions are made within a sound risk framework, maximising the safe delegation of authority and empowerment to individuals in the team in line with Group appetite. What key skills you'll need to apply for the role? We'd welcome applicants from diverse organisational, cultural, and technological backgrounds as we believe this is critical to success. We need to see evidence of the following in your application to be able to carry out the role; Prior background working in a similar role, for example as a Data Product Owner or Data Business Analyst, at a mid to senior level. Strong focus on data products and business analysis plus governance framework with the application of Data policies and controls. Strong understanding of Data Modelling techniques and terminology and application of the different model types, documenting use cases, process flows and metadata. Basic level of SQL would be advantageous. Desirable: exposure to financial services (credit cards) or regulatory reporting About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.
We are looking for a Head of Regulatory Affairs who will be responsible for refining and implementing our regulatory strategy with regards to research use only, in-vitro diagnostics, medical devices and/or software as a medical device, in the context of our feedback and recontact initiatives. You will also work alongside the Quality team to set the direction for our Quality Management System. Our Future Health will be the UK's largest ever health research programme, bringing people together to develop new ways to detect, prevent and treat diseases. We are a charity, supported by the UK Government, in partnership with charities and industry. We work closely with the NHS and with public authorities across all nations and regions of the UK. Our plan is to bring together 5 million volunteers from right across the UK who will be asked to contribute information to help build one of the most detailed pictures we have ever had of people's health. Researchers will be able to use this information to make new discoveries about human health and diseases. So future generations can live in good health for longer. What you'll be doing You will have responsibility for the provision of an efficient and proactive regulatory service to meet the business objectives and deadlines for Our Future Health. In this role, your key responsibilities will include but not be limited to: Work with the Exec Director of Digital Health to build on and refine our current regulatory strategy and implementation plan for Feedback and Recontact. Monitor the changing regulatory situation in Great Britain and Northern Ireland and adapt the strategy accordingly. Responsibility for interactions with UK governmental agencies in all areas of responsibility, including MHRA and Department of Health and Social Care. Work with contract management and external suppliers to ensure all Our Future Health suppliers comply with the required regulations. Where required, lead/co-lead/collaborate on the planning, review, preparation and submission of regulatory submissions to regulatory authorities. Setting the regulatory requirements for quality for our genotyping workflow (e.g. ISO 13485) and working with Quality and our laboratory partner to ensure these requirements are implemented. Developing strategies and initiatives to ensure engagement with external stakeholders, partners and regulators. Working with external partners who are developing software as a medical device (SaMD) or IVDs using our data and deploying them via out platform to determine our obligations and requirements in relation to theirs as legal manufacturers. Serving as the primary point of contact for regulatory queries internally and externally, including progress reports to the Exec and various boards. Working with relevant subject matter experts or champions across Our Future Health and the relevant Boards to help advise on regulatory issues. Supporting the Executive Director of Ethics, Compliance and Governance, Executive Director of Science and the Chief Technology Officer. Promoting effective work practices, working as a team member, and showing respect for co-workers. You will be Passionate about making a global impact on healthcare and research and will be motivated to have significant positive impact on sometimes difficult or uncertain issues. To succeed, you will have some of the following skills and experience: Experience required: A record of proven success in achieving regulatory approvals in the UK and / or EU, in particular the In Vitro Diagnostic or Software as a Medical Device Regulations, preferably using genetic data. Experience developing and implementing complex regulatory strategies, involving multiple partners. Experience of working in the charitable, health or research sector, particularly in a start-up context with small teams. Experience either establishing or working with a quality team to establish a Quality Management System, in particular experience with ISO13485, ISO 14971, IEC 62304 and IEC 62366. Experience of working with relevant external authorities and regulatory agencies (e.g. Medicines Health & Research Authority or Care Quality Commission). Skills required: Strategic thinker who is also confident in with the detail-oriented approach needed to devise a complex regulatory strategy. Ability to make decisions and set a strategy in an environment of changing or unclear regulations. Ability to manage complex cross-functional projects, and to assess detailed scientific and technical information from a variety of disciplines. Good organisational skills and ability to manage multiple projects and priorities under pressure and to cope with tight deadlines. Ability to foresee and respond to potential problems and opportunities. Self-motivated with strong verbal and written communication skills. Able to communicate effectively and efficiently with other functional departments in the organisation. Well-developed and professional interpersonal skills; ability to interact effectively with people at all organisational levels. Ability to work with limited resources, exercise leadership and influence change. Excellent writing and presentation skills. Strong project management skills, including the ability to manage time well, prioritise effectively and handle multiple deadlines. Ability to use independent judgement and discretion when making majority of decisions. Ability to handle confidential and sensitive information with the appropriate discretion, including knowledge of ISO 27001 and GDPR / DPA 2018. Up to £95,000 per annum basic salary. Generous company pension package with employer contributions of up to 12%. 30 days annual leave (plus bank holidays). Continuous career development with regular appraisals and learning and development opportunities. A lovely new office in Holborn, Central London - we offer flexible and remote working arrangements. Join us - let's prevent disease together.
Mar 27, 2024
Full time
We are looking for a Head of Regulatory Affairs who will be responsible for refining and implementing our regulatory strategy with regards to research use only, in-vitro diagnostics, medical devices and/or software as a medical device, in the context of our feedback and recontact initiatives. You will also work alongside the Quality team to set the direction for our Quality Management System. Our Future Health will be the UK's largest ever health research programme, bringing people together to develop new ways to detect, prevent and treat diseases. We are a charity, supported by the UK Government, in partnership with charities and industry. We work closely with the NHS and with public authorities across all nations and regions of the UK. Our plan is to bring together 5 million volunteers from right across the UK who will be asked to contribute information to help build one of the most detailed pictures we have ever had of people's health. Researchers will be able to use this information to make new discoveries about human health and diseases. So future generations can live in good health for longer. What you'll be doing You will have responsibility for the provision of an efficient and proactive regulatory service to meet the business objectives and deadlines for Our Future Health. In this role, your key responsibilities will include but not be limited to: Work with the Exec Director of Digital Health to build on and refine our current regulatory strategy and implementation plan for Feedback and Recontact. Monitor the changing regulatory situation in Great Britain and Northern Ireland and adapt the strategy accordingly. Responsibility for interactions with UK governmental agencies in all areas of responsibility, including MHRA and Department of Health and Social Care. Work with contract management and external suppliers to ensure all Our Future Health suppliers comply with the required regulations. Where required, lead/co-lead/collaborate on the planning, review, preparation and submission of regulatory submissions to regulatory authorities. Setting the regulatory requirements for quality for our genotyping workflow (e.g. ISO 13485) and working with Quality and our laboratory partner to ensure these requirements are implemented. Developing strategies and initiatives to ensure engagement with external stakeholders, partners and regulators. Working with external partners who are developing software as a medical device (SaMD) or IVDs using our data and deploying them via out platform to determine our obligations and requirements in relation to theirs as legal manufacturers. Serving as the primary point of contact for regulatory queries internally and externally, including progress reports to the Exec and various boards. Working with relevant subject matter experts or champions across Our Future Health and the relevant Boards to help advise on regulatory issues. Supporting the Executive Director of Ethics, Compliance and Governance, Executive Director of Science and the Chief Technology Officer. Promoting effective work practices, working as a team member, and showing respect for co-workers. You will be Passionate about making a global impact on healthcare and research and will be motivated to have significant positive impact on sometimes difficult or uncertain issues. To succeed, you will have some of the following skills and experience: Experience required: A record of proven success in achieving regulatory approvals in the UK and / or EU, in particular the In Vitro Diagnostic or Software as a Medical Device Regulations, preferably using genetic data. Experience developing and implementing complex regulatory strategies, involving multiple partners. Experience of working in the charitable, health or research sector, particularly in a start-up context with small teams. Experience either establishing or working with a quality team to establish a Quality Management System, in particular experience with ISO13485, ISO 14971, IEC 62304 and IEC 62366. Experience of working with relevant external authorities and regulatory agencies (e.g. Medicines Health & Research Authority or Care Quality Commission). Skills required: Strategic thinker who is also confident in with the detail-oriented approach needed to devise a complex regulatory strategy. Ability to make decisions and set a strategy in an environment of changing or unclear regulations. Ability to manage complex cross-functional projects, and to assess detailed scientific and technical information from a variety of disciplines. Good organisational skills and ability to manage multiple projects and priorities under pressure and to cope with tight deadlines. Ability to foresee and respond to potential problems and opportunities. Self-motivated with strong verbal and written communication skills. Able to communicate effectively and efficiently with other functional departments in the organisation. Well-developed and professional interpersonal skills; ability to interact effectively with people at all organisational levels. Ability to work with limited resources, exercise leadership and influence change. Excellent writing and presentation skills. Strong project management skills, including the ability to manage time well, prioritise effectively and handle multiple deadlines. Ability to use independent judgement and discretion when making majority of decisions. Ability to handle confidential and sensitive information with the appropriate discretion, including knowledge of ISO 27001 and GDPR / DPA 2018. Up to £95,000 per annum basic salary. Generous company pension package with employer contributions of up to 12%. 30 days annual leave (plus bank holidays). Continuous career development with regular appraisals and learning and development opportunities. A lovely new office in Holborn, Central London - we offer flexible and remote working arrangements. Join us - let's prevent disease together.
Opportunity As we grow and evolve as a firm, we need to ensure we have the right internal structure, services, and tools in place to enable us to deliver high value and high-quality work for our clients. There are a number of strategic initiatives and projects in the pipeline focused on reviewing and strengthening our operational functions, and the way we manage our firm, which are only becoming more important as the firm enters a new stage of maturity. Brunswick seeks to appoint a Business Analyst, Group Strategy. The principal objective of this role is work with other members of the Group Strategy team, the People team and wider business stakeholders to help the firm analyse and interpret information and deliver its key strategic objectives. The successful candidate will report to James Geake (Director, Group Strategy), but will also work closely with the Meaghan Ramsey (Chief People Officer) and the global People team. The role will have regular exposure to the firm's wider leadership team functions and efficiency, and ultimately improve performance. The candidate should have a background in consulting and/or an in-house business strategy role, with experience working with businesses to define their strategies, improve operational functions and efficiency, and ultimately improve performance. Our work with Group Strategy This is a new role that sits within the Group Strategy team. Approximately half of the role's time will be on Group Strategy projects, where the successful candidate will play a central role in analysing, coordinating and implementing key initiatives across Brunswick globally. This includes a wide portfolio of strategic work that will shift regularly, as business priorities evolve over time. The other half (approximately) of the role's time will be spent on People projects. As a professional services firm, our People strategy is central to our success and a number of business-critical People initiatives are in flight at all times. This role will help ensure our People-related decision making is informed by the right/best data, helping to deliver the firm's wider strategic ambitions. Key Responsibilities Group Strategy Work with the Group Strategy team to support the firm's leadership in defining and delivering the firm's strategic objectives Provide analytical and research input into key initiatives or in support of specific strategic objectives Support with the identification and implementation of strategic and operational initiatives (for example AI) Support with the creation and roll-out of our strategic plan People Work with the People leadership team to inform and shape the group People strategy and its implementation Create insightful analysis/reports that leverages our people data, helping to identify any key trends and opportunities Provide analytical input and recommendations to support key People initiatives Drive research and analysis activities, such as external benchmarking, as appropriate Knowledge, Skills, and Competencies The successful candidate will be a highly professional, well-rounded individual who possesses strong analytical capabilities, strategic acumen and interpersonal skills. They will have a strong academic pedigree followed by a first-rate career to date. Candidates will have or be: 3 years' minimum professional experience in a business consulting or strategy focussed role Deep analytical experience/capabilities combined with strong strategic insight and advisory experience Strong project management skills and ability to translate broad corporate strategies into clear, specific objectives and actionable plans Highly proficient and self-sufficient in data analysis, insight generation and positioning this for senior leaders Thinks 2-3 years ahead with a keen eye for strategic opportunities, challenges, and outcomes Shows a keen passion and sense of urgency with regard to reaching objectives and a successful outcome Strong problem-solving skills, and ability to think creatively A strong verbal and written communicator with high EQ levels Energetic team player with strong self-motivation and a hands-on, collaborative nature Strong attention to detail with the ability to manage multiple workstreams and multitask in high-pressure situations Experience reviewing performance and driving forward progress on a regular basis to ensure the firm is achieving or surpassing desired results A sense of fun Our Benefits In addition to life assurance, group income protection, and employer pension contribution, we offer: Annual discretionary bonus 25 days' annual leave, excluding bank holidays (plus your Birthday off) Private medical cover and employee assistance programme Family-friendly policies Complimentary artisan coffee, tea and snacks, served by our own barista Daily breakfast in the café Lunch & Learn training sessions Cycle 2 work scheme and season ticket loans Flexible working, including support with your home working environment Eye care, including annual eye tests Regular social, cultural and charitable activities A comprehensive training and development curriculum Give as you Earn Menopause Policy Our Commitment to Diversity, Equity and Inclusion Maintaining and strengthening a diverse workforce and inclusive workplace are pillars of Brunswick's culture and key to our future success. Valuing and supporting every colleague as an individual while helping them reach their full potential is critical to attracting and developing our greatest strength - our people. By embracing our differences and diverse perspectives we create richer experiences within our firm and enhance the quality of the ideas and advice that we deliver to our clients. Brunswick is an equal opportunities employer and our Equal Opportunities Policy is available on request. About Brunswick Group Brunswick is a critical issues firm. We advise the world's leading companies on how to navigate the critical issues they face and engage with their critical stakeholders. Our purpose is to help our clients play their role in the world more successfully. We help the leaders of the world's great value-creating organizations operate successfully across the increasingly complex and fast-changing arenas of finance, politics and society at large. Brunswick is one firm globally, operating as a single profit centre. This allows us to respond seamlessly and effectively to clients' needs wherever they are in the world. Background Founded in London in 1987, Brunswick's global partnership has grown organically to 27 offices in 18 countries. We began as a M&A and financial communications firm and, over time, expanded our capabilities to provide expert advice to our clients on a range of business critical issues. We invested in new offices, sector teams and practice groups including investor engagement; shareholder activism; governance; regulatory and public affairs, including geopolitical; crisis; litigation; social issues including climate change and diversity, equity and inclusion; cybersecurity, data and privacy; employee engagement; digital communications; opinion research and analysis, and; creative services. Our incoming CEO is Henry Timms, based in New York. Our Chairman is Sir Alan Parker, based in London.
Mar 27, 2024
Full time
Opportunity As we grow and evolve as a firm, we need to ensure we have the right internal structure, services, and tools in place to enable us to deliver high value and high-quality work for our clients. There are a number of strategic initiatives and projects in the pipeline focused on reviewing and strengthening our operational functions, and the way we manage our firm, which are only becoming more important as the firm enters a new stage of maturity. Brunswick seeks to appoint a Business Analyst, Group Strategy. The principal objective of this role is work with other members of the Group Strategy team, the People team and wider business stakeholders to help the firm analyse and interpret information and deliver its key strategic objectives. The successful candidate will report to James Geake (Director, Group Strategy), but will also work closely with the Meaghan Ramsey (Chief People Officer) and the global People team. The role will have regular exposure to the firm's wider leadership team functions and efficiency, and ultimately improve performance. The candidate should have a background in consulting and/or an in-house business strategy role, with experience working with businesses to define their strategies, improve operational functions and efficiency, and ultimately improve performance. Our work with Group Strategy This is a new role that sits within the Group Strategy team. Approximately half of the role's time will be on Group Strategy projects, where the successful candidate will play a central role in analysing, coordinating and implementing key initiatives across Brunswick globally. This includes a wide portfolio of strategic work that will shift regularly, as business priorities evolve over time. The other half (approximately) of the role's time will be spent on People projects. As a professional services firm, our People strategy is central to our success and a number of business-critical People initiatives are in flight at all times. This role will help ensure our People-related decision making is informed by the right/best data, helping to deliver the firm's wider strategic ambitions. Key Responsibilities Group Strategy Work with the Group Strategy team to support the firm's leadership in defining and delivering the firm's strategic objectives Provide analytical and research input into key initiatives or in support of specific strategic objectives Support with the identification and implementation of strategic and operational initiatives (for example AI) Support with the creation and roll-out of our strategic plan People Work with the People leadership team to inform and shape the group People strategy and its implementation Create insightful analysis/reports that leverages our people data, helping to identify any key trends and opportunities Provide analytical input and recommendations to support key People initiatives Drive research and analysis activities, such as external benchmarking, as appropriate Knowledge, Skills, and Competencies The successful candidate will be a highly professional, well-rounded individual who possesses strong analytical capabilities, strategic acumen and interpersonal skills. They will have a strong academic pedigree followed by a first-rate career to date. Candidates will have or be: 3 years' minimum professional experience in a business consulting or strategy focussed role Deep analytical experience/capabilities combined with strong strategic insight and advisory experience Strong project management skills and ability to translate broad corporate strategies into clear, specific objectives and actionable plans Highly proficient and self-sufficient in data analysis, insight generation and positioning this for senior leaders Thinks 2-3 years ahead with a keen eye for strategic opportunities, challenges, and outcomes Shows a keen passion and sense of urgency with regard to reaching objectives and a successful outcome Strong problem-solving skills, and ability to think creatively A strong verbal and written communicator with high EQ levels Energetic team player with strong self-motivation and a hands-on, collaborative nature Strong attention to detail with the ability to manage multiple workstreams and multitask in high-pressure situations Experience reviewing performance and driving forward progress on a regular basis to ensure the firm is achieving or surpassing desired results A sense of fun Our Benefits In addition to life assurance, group income protection, and employer pension contribution, we offer: Annual discretionary bonus 25 days' annual leave, excluding bank holidays (plus your Birthday off) Private medical cover and employee assistance programme Family-friendly policies Complimentary artisan coffee, tea and snacks, served by our own barista Daily breakfast in the café Lunch & Learn training sessions Cycle 2 work scheme and season ticket loans Flexible working, including support with your home working environment Eye care, including annual eye tests Regular social, cultural and charitable activities A comprehensive training and development curriculum Give as you Earn Menopause Policy Our Commitment to Diversity, Equity and Inclusion Maintaining and strengthening a diverse workforce and inclusive workplace are pillars of Brunswick's culture and key to our future success. Valuing and supporting every colleague as an individual while helping them reach their full potential is critical to attracting and developing our greatest strength - our people. By embracing our differences and diverse perspectives we create richer experiences within our firm and enhance the quality of the ideas and advice that we deliver to our clients. Brunswick is an equal opportunities employer and our Equal Opportunities Policy is available on request. About Brunswick Group Brunswick is a critical issues firm. We advise the world's leading companies on how to navigate the critical issues they face and engage with their critical stakeholders. Our purpose is to help our clients play their role in the world more successfully. We help the leaders of the world's great value-creating organizations operate successfully across the increasingly complex and fast-changing arenas of finance, politics and society at large. Brunswick is one firm globally, operating as a single profit centre. This allows us to respond seamlessly and effectively to clients' needs wherever they are in the world. Background Founded in London in 1987, Brunswick's global partnership has grown organically to 27 offices in 18 countries. We began as a M&A and financial communications firm and, over time, expanded our capabilities to provide expert advice to our clients on a range of business critical issues. We invested in new offices, sector teams and practice groups including investor engagement; shareholder activism; governance; regulatory and public affairs, including geopolitical; crisis; litigation; social issues including climate change and diversity, equity and inclusion; cybersecurity, data and privacy; employee engagement; digital communications; opinion research and analysis, and; creative services. Our incoming CEO is Henry Timms, based in New York. Our Chairman is Sir Alan Parker, based in London.
About the role You will attain and maintain CE+, ISO Quality, ISO Environmental and ISO Information Security internal certifications and perform and coordinate internal and external audits. As Compliance and Quality Officer, you will be required to identify the points of contact for Data Privacy Steering Group Committee, Cyber Security Group Committee, Group Risks Committee, Bribery Monitoring and Compliance Group to liaise, and support any required actions in EMEA. Our successful candidate will support the Global Compliance Manager to monitor, maintain and continuously improve Kineo's compliance framework. You will manage and monitor adherence to manuals, policies, procedures, process to ensure on-going compliance across key international standards and regulatory requirements ISO, Safety, Privacy, GDPR, etc). You will need to monitor and challenge when necessary, our first line risk owners and functions to the effectiveness and compliance of their products and processes About you As Compliance and Quality Officer, you will have 2 plus of experience in compliance/operations. You will bring demonstrable experience in office and facilities management, compliance and governance matters, in particular ISO9001, ISO 27001 and Workcover, you will also bring previous experience and success managing full and partial audit processes. You will have the ability to review, analyse and organise documentary and factual evidence. You will have excellent stakeholder management skills, able to work with numerous internal and external stakeholders to achieve an outcome. You should have an exceptional customer service focus, have a 'can-do' attitude with a hands-on approach to working within a changing business environment. A criminal history check will be required, employment is conditional upon maintaining clear personal history screening checks prior to and throughout employment. Kineo is required to ensure all staff with access to highly classified information and/ or systems have gone through an appropriate vetting. Vetting of our candidates will be carried out once a new starter is in the role and it will be performed by a third-party provider. In keeping with our absolute responsibilities to the public, as well as our statutory legal obligations, Kineo thoroughly vet employees for some of their roles. Such checks will be made after an initial appointment and repeated during service. Any circumvention of our strict procedures is taken seriously and may result in instant dismissal of all parties concerned. Our Story And Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training, and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. Next Steps and how to apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment. City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email;
Mar 27, 2024
Full time
About the role You will attain and maintain CE+, ISO Quality, ISO Environmental and ISO Information Security internal certifications and perform and coordinate internal and external audits. As Compliance and Quality Officer, you will be required to identify the points of contact for Data Privacy Steering Group Committee, Cyber Security Group Committee, Group Risks Committee, Bribery Monitoring and Compliance Group to liaise, and support any required actions in EMEA. Our successful candidate will support the Global Compliance Manager to monitor, maintain and continuously improve Kineo's compliance framework. You will manage and monitor adherence to manuals, policies, procedures, process to ensure on-going compliance across key international standards and regulatory requirements ISO, Safety, Privacy, GDPR, etc). You will need to monitor and challenge when necessary, our first line risk owners and functions to the effectiveness and compliance of their products and processes About you As Compliance and Quality Officer, you will have 2 plus of experience in compliance/operations. You will bring demonstrable experience in office and facilities management, compliance and governance matters, in particular ISO9001, ISO 27001 and Workcover, you will also bring previous experience and success managing full and partial audit processes. You will have the ability to review, analyse and organise documentary and factual evidence. You will have excellent stakeholder management skills, able to work with numerous internal and external stakeholders to achieve an outcome. You should have an exceptional customer service focus, have a 'can-do' attitude with a hands-on approach to working within a changing business environment. A criminal history check will be required, employment is conditional upon maintaining clear personal history screening checks prior to and throughout employment. Kineo is required to ensure all staff with access to highly classified information and/ or systems have gone through an appropriate vetting. Vetting of our candidates will be carried out once a new starter is in the role and it will be performed by a third-party provider. In keeping with our absolute responsibilities to the public, as well as our statutory legal obligations, Kineo thoroughly vet employees for some of their roles. Such checks will be made after an initial appointment and repeated during service. Any circumvention of our strict procedures is taken seriously and may result in instant dismissal of all parties concerned. Our Story And Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training, and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. Next Steps and how to apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment. City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email;
We have an exciting new opportunity for a Corporate Services Officer to join our team based in Bristol . You will join us on a full time, permanent basis, working 37 hours per week . In return, you will receive a salary of £34,800 per annum. About our Corporate Services Officer role: To ensure effective support to the Board, Sub-Committees and the Executive Team, which includes providing efficient and timely administration, including agenda setting, minute taking, proof reading and combining papers. The role also provides enhanced support to the Executive Team primarily supporting Executive Team meetings and providing diary management where needed. We value colleagues who consistently demonstrate and champion our values and who create positive relationships with colleagues, customers and stakeholders. Key Responsibilities as our Corporate Services Officer: Attendance at committee meetings to take, produce and issue minutes in accordance with agreed deadlines. Maintain the matters arising action log in an appropriate format for presentation at meetings. Complete project-based work in relation to company secretarial and governance activities where necessary. To provide support to the Governance & Risk Manager, and cover for the Governance officer role which supports the Board. Assist in the timely collation of committee papers and co-ordinate their production for the Sub-Committees checking completeness and quality assurance in terms of content and format, and despatch agenda in accordance with agreed deadlines. Assist the Company Secretary/Governance Manager in providing support to Committee Members and Chairs. Organise meeting locations, refreshments and travel where required. Assist with the scheduling of agendas and forward plans. Assist with Data Subject Access Requests (DSAR) and other information requests. About our Corporate Services Officer: Experience in working in a regulated environment. Knowledge and experience of working in a customer focused environment. Relevant experience of working as an Exec Assistant / PA for a Director or similar Experience of presenting information in a variety of formats to a wide variety of groups. Experience of dealing with enquiries/complaints from the general public. Excellent attention to detail A self-starter/confident working on their own and motivating themselves A flexible approach to working hours/days will be essential for this post (e.g., to allow for in person attendance at Board/Committee meetings which may finish around 6-6.30pm but diarised 12 months in advance). For this role we are looking for individuals who have: Educated to GCSE standard or equivalent. Relevant experience of working as an Exec Assistant / PA for a Director or similar Experience in liaising with a range of internal and external stakeholders Positive and assertive. Committed to resolving issues. Positive attitude to continuous improvement. Excellent IT skills, including proficient use of Microsoft Office packages (e.g. Excel, Word, Outlook), and use of business systems. Closing date: 1st April 2024 If you feel you have the skills and experience as our Corporate Services Officer, then please click apply today! We are committed to equality, diversity and inclusion and positively welcome applications from all sections of the community.
Mar 27, 2024
Full time
We have an exciting new opportunity for a Corporate Services Officer to join our team based in Bristol . You will join us on a full time, permanent basis, working 37 hours per week . In return, you will receive a salary of £34,800 per annum. About our Corporate Services Officer role: To ensure effective support to the Board, Sub-Committees and the Executive Team, which includes providing efficient and timely administration, including agenda setting, minute taking, proof reading and combining papers. The role also provides enhanced support to the Executive Team primarily supporting Executive Team meetings and providing diary management where needed. We value colleagues who consistently demonstrate and champion our values and who create positive relationships with colleagues, customers and stakeholders. Key Responsibilities as our Corporate Services Officer: Attendance at committee meetings to take, produce and issue minutes in accordance with agreed deadlines. Maintain the matters arising action log in an appropriate format for presentation at meetings. Complete project-based work in relation to company secretarial and governance activities where necessary. To provide support to the Governance & Risk Manager, and cover for the Governance officer role which supports the Board. Assist in the timely collation of committee papers and co-ordinate their production for the Sub-Committees checking completeness and quality assurance in terms of content and format, and despatch agenda in accordance with agreed deadlines. Assist the Company Secretary/Governance Manager in providing support to Committee Members and Chairs. Organise meeting locations, refreshments and travel where required. Assist with the scheduling of agendas and forward plans. Assist with Data Subject Access Requests (DSAR) and other information requests. About our Corporate Services Officer: Experience in working in a regulated environment. Knowledge and experience of working in a customer focused environment. Relevant experience of working as an Exec Assistant / PA for a Director or similar Experience of presenting information in a variety of formats to a wide variety of groups. Experience of dealing with enquiries/complaints from the general public. Excellent attention to detail A self-starter/confident working on their own and motivating themselves A flexible approach to working hours/days will be essential for this post (e.g., to allow for in person attendance at Board/Committee meetings which may finish around 6-6.30pm but diarised 12 months in advance). For this role we are looking for individuals who have: Educated to GCSE standard or equivalent. Relevant experience of working as an Exec Assistant / PA for a Director or similar Experience in liaising with a range of internal and external stakeholders Positive and assertive. Committed to resolving issues. Positive attitude to continuous improvement. Excellent IT skills, including proficient use of Microsoft Office packages (e.g. Excel, Word, Outlook), and use of business systems. Closing date: 1st April 2024 If you feel you have the skills and experience as our Corporate Services Officer, then please click apply today! We are committed to equality, diversity and inclusion and positively welcome applications from all sections of the community.
Job Description - Global Head of Application Solutions () Job Description Global Head of Application Solutions ( Job Number: ) DISCOVER your opportunity Global Head of Application Solutions London or Paris Application solutions owns the end-to-end delivery of business solutions for strategic applications that are mature in functionality and non-strategic applications .Oversees the Application Solutions Operating Model including solution delivery, production support and maintenance across all platforms.Delivery of business solutions will be through both waterfall and scaled agile frameworks.Creates and maintains stakeholder relationships, understands the business strategy and the technology needs and challenges of the business.Ensures the cost-efficient delivery of applications and support business transformational change. DISCOVER your opportunity What will your essential responsibilities include? Accountable for the strategy and execution of the Application Solutions Operating Model.Working with the AXA XL business, TCD (Transformation Change Delivery), GT teams and strategic vendors to create a business focused, scalable and cost optimal function. Partner cross-functionally to ensure that the overall Applications Solutions Operating Model is efficient and continually improves. Accountable for the end-to-end delivery of applications within Applications Solutions for AXA XL.Works closely with Transversal Apps Services and Digital Factory to ensure the scope of services are executed in line with the governance processes and business benefits are realised. Partners with the Transformation Change Delivery Function and the business to ensure effective Project Delivery - on time, to budget, to scope. Good understanding of the business strategy, architectural strategy and accountable for the delivery of the technical strategy to support the ambitions. Collaborates with business stakeholders on opportunity identification, issue resolution and governance. Responsible for running appropriate robust vendor management and able to demonstrate continuous improvement in cost efficiency of the portfolio of applications Creates high-level organizational goals and objectives for Application Solutions.Ensures synergy with the broader business and Global Technology vision. Works closely with the Head of Digital Factory and Transversal Application Services to continually ensure efficiencies across the two application Delivery Models. In collaboration with Procurement, manages RFI/RFPs, contract negotiations and delivery of contract terms.Actively removes underperforming suppliers from Application Solutions. Ensures that business cases for application investments, such as technology upgrades, productivity tools, and continuous service improvement initiatives are developed and adequately funded. Ensures that Application Solutions adheres to Information Security policies, DPO and Audit standards through the SDLC. Define and execute action plans for concerns raised as a result of audits Support delivery through escalation of risks and issues Control and manage the budget for Application Solutions Sharing best practices across vendors You will report to the Chief Information Officer. We're looking for someone who has these abilities and skills: Significant IT and business/industry work experience, including experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders. Demonstrable ability to solve complex problems/issues Excellent communications skills which are adapted to different audiences and can effectively drive consensus within the delivery team(s) Adept at vendor management, both commercially and interpersonally, with a clear understanding of T&M, Managed Services, and Managed Outcome commercial models through both waterfall and agile delivery models Ability to articulate problems, create solutions, and present analysis with proper detail and rigor for the target audience Thought leader in implementing best practices with experience leading teams through change Expert knowledge of application development and testing process using various software delivery methods (waterfall, agile, etc.) with a significant background in application development Adaptable to new/different strategies, programs, technologies, practices, cultures, with change, able to easily make transitions. Advanced experience / capability in Financial forecasting and business case justification Must understand the Scaled Agile methodology and be familiar with multiple SDLC Previous experience leading development and delivery teams in delivering high quality, low defect solutions Experience in planning and executing multiple complex, large scale initiatives or operational areas. Highly advanced analytical abilities with operational vision. Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales Adaptable to new/different strategies, programs, technologies, practices, cultures, with change, able to easily make transitions. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see AXA XL is an Equal Opportunity Employer. Location Location : GB-GB-London Other Locations : FR-FR-Paris Work Locations : GB London 20 Gracechurch Street 20 Gracechurch Street London London EC3V 0BG Job Field Job Field : Information Technology Schedule Schedule : Full-time Job Type Job Type : Standard Local Title (France) : Global Head of Application Solutions Local Class (France) : Class 7 . click apply for full job details
Mar 26, 2024
Full time
Job Description - Global Head of Application Solutions () Job Description Global Head of Application Solutions ( Job Number: ) DISCOVER your opportunity Global Head of Application Solutions London or Paris Application solutions owns the end-to-end delivery of business solutions for strategic applications that are mature in functionality and non-strategic applications .Oversees the Application Solutions Operating Model including solution delivery, production support and maintenance across all platforms.Delivery of business solutions will be through both waterfall and scaled agile frameworks.Creates and maintains stakeholder relationships, understands the business strategy and the technology needs and challenges of the business.Ensures the cost-efficient delivery of applications and support business transformational change. DISCOVER your opportunity What will your essential responsibilities include? Accountable for the strategy and execution of the Application Solutions Operating Model.Working with the AXA XL business, TCD (Transformation Change Delivery), GT teams and strategic vendors to create a business focused, scalable and cost optimal function. Partner cross-functionally to ensure that the overall Applications Solutions Operating Model is efficient and continually improves. Accountable for the end-to-end delivery of applications within Applications Solutions for AXA XL.Works closely with Transversal Apps Services and Digital Factory to ensure the scope of services are executed in line with the governance processes and business benefits are realised. Partners with the Transformation Change Delivery Function and the business to ensure effective Project Delivery - on time, to budget, to scope. Good understanding of the business strategy, architectural strategy and accountable for the delivery of the technical strategy to support the ambitions. Collaborates with business stakeholders on opportunity identification, issue resolution and governance. Responsible for running appropriate robust vendor management and able to demonstrate continuous improvement in cost efficiency of the portfolio of applications Creates high-level organizational goals and objectives for Application Solutions.Ensures synergy with the broader business and Global Technology vision. Works closely with the Head of Digital Factory and Transversal Application Services to continually ensure efficiencies across the two application Delivery Models. In collaboration with Procurement, manages RFI/RFPs, contract negotiations and delivery of contract terms.Actively removes underperforming suppliers from Application Solutions. Ensures that business cases for application investments, such as technology upgrades, productivity tools, and continuous service improvement initiatives are developed and adequately funded. Ensures that Application Solutions adheres to Information Security policies, DPO and Audit standards through the SDLC. Define and execute action plans for concerns raised as a result of audits Support delivery through escalation of risks and issues Control and manage the budget for Application Solutions Sharing best practices across vendors You will report to the Chief Information Officer. We're looking for someone who has these abilities and skills: Significant IT and business/industry work experience, including experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders. Demonstrable ability to solve complex problems/issues Excellent communications skills which are adapted to different audiences and can effectively drive consensus within the delivery team(s) Adept at vendor management, both commercially and interpersonally, with a clear understanding of T&M, Managed Services, and Managed Outcome commercial models through both waterfall and agile delivery models Ability to articulate problems, create solutions, and present analysis with proper detail and rigor for the target audience Thought leader in implementing best practices with experience leading teams through change Expert knowledge of application development and testing process using various software delivery methods (waterfall, agile, etc.) with a significant background in application development Adaptable to new/different strategies, programs, technologies, practices, cultures, with change, able to easily make transitions. Advanced experience / capability in Financial forecasting and business case justification Must understand the Scaled Agile methodology and be familiar with multiple SDLC Previous experience leading development and delivery teams in delivering high quality, low defect solutions Experience in planning and executing multiple complex, large scale initiatives or operational areas. Highly advanced analytical abilities with operational vision. Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales Adaptable to new/different strategies, programs, technologies, practices, cultures, with change, able to easily make transitions. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see AXA XL is an Equal Opportunity Employer. Location Location : GB-GB-London Other Locations : FR-FR-Paris Work Locations : GB London 20 Gracechurch Street 20 Gracechurch Street London London EC3V 0BG Job Field Job Field : Information Technology Schedule Schedule : Full-time Job Type Job Type : Standard Local Title (France) : Global Head of Application Solutions Local Class (France) : Class 7 . click apply for full job details
EXECUTIVE AND GOVERNANCE OFFICER An exciting opportunity has arisen to work with Eldon Housing Association. We are looking for a skilled Executive and Governance Officer to support Eldon Housing's Chief Executive (CEO), Board and Senior Leadership Team (SLT). You will make a significant contribution to the future direction of Eldon, adding value, ideas, inspiration and really drive forward our continued success. There are fantastic opportunities to take forward an independent and sustainable organisation with future development plans. This is a varied and exciting role, with responsibilities for: Providing a first-class Personal Assistant and administrative support to the CEO, including Company Secretary duties. Supporting the Board and SLT with administration Providing effective governance and compliance support Developing promotional, marketing and communication materials Implementing and delivering quality assurance systems You will be joining Eldon Housing at an exciting time in its development and transformation. We have a new Senior Leadership Team, and a skilled and committed Board and we are looking for someone to support us on our journey to be the best that we can be in all that we do. To find out more about our work please visit our website. The ideal person for this role will have strong experience in supporting a Senior staff member and a Board, with a calm approach to work, with strong attention to detail. Advanced IT skills, effective decision-making and strong minute-taking are also essential. We have some great staff benefits here at Eldon, including: Healthcare Cash Back Plan worth up to £1,300 per year on your routine healthcare costs. Employee Advice Line, offering a 24-hour confidential advice service. Reward Me Now membership (exclusive discounts), Employee Recognition Schemes, including Employee Excellence Award Additional annual leave with qualifying service. A comprehensive induction and training programme with ongoing development. Genuine career development opportunities The closing date for applications is Monday 15 April 2024. We may decide to close the role early depending on the quality and volume of applications, therefore early applications are advised An Enhanced Disclosure and Barring Service check will be required. Eldon Housing is committed to Equality & Diversity We will process your data for recruitment purposes only.
Mar 26, 2024
Full time
EXECUTIVE AND GOVERNANCE OFFICER An exciting opportunity has arisen to work with Eldon Housing Association. We are looking for a skilled Executive and Governance Officer to support Eldon Housing's Chief Executive (CEO), Board and Senior Leadership Team (SLT). You will make a significant contribution to the future direction of Eldon, adding value, ideas, inspiration and really drive forward our continued success. There are fantastic opportunities to take forward an independent and sustainable organisation with future development plans. This is a varied and exciting role, with responsibilities for: Providing a first-class Personal Assistant and administrative support to the CEO, including Company Secretary duties. Supporting the Board and SLT with administration Providing effective governance and compliance support Developing promotional, marketing and communication materials Implementing and delivering quality assurance systems You will be joining Eldon Housing at an exciting time in its development and transformation. We have a new Senior Leadership Team, and a skilled and committed Board and we are looking for someone to support us on our journey to be the best that we can be in all that we do. To find out more about our work please visit our website. The ideal person for this role will have strong experience in supporting a Senior staff member and a Board, with a calm approach to work, with strong attention to detail. Advanced IT skills, effective decision-making and strong minute-taking are also essential. We have some great staff benefits here at Eldon, including: Healthcare Cash Back Plan worth up to £1,300 per year on your routine healthcare costs. Employee Advice Line, offering a 24-hour confidential advice service. Reward Me Now membership (exclusive discounts), Employee Recognition Schemes, including Employee Excellence Award Additional annual leave with qualifying service. A comprehensive induction and training programme with ongoing development. Genuine career development opportunities The closing date for applications is Monday 15 April 2024. We may decide to close the role early depending on the quality and volume of applications, therefore early applications are advised An Enhanced Disclosure and Barring Service check will be required. Eldon Housing is committed to Equality & Diversity We will process your data for recruitment purposes only.
We have an exciting opportunity for a Governance Officer to join our small team. You will help to lead on governance projects to support our Charity's strategic objectives. Location: Gilwell Park, Chingford, London (with hybrid working) Salary: £35,339.79 per annum, Band E, Level 3, inclusive outer London weighting and a market supplement Working Hours: 35 hours per week (1-2 days minimum in the office per week) Job Type: Permanent We're Scouts and everyone's welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright. The Governance Officer Role: As our Governance Officer, you will play a key role in the management of the Board's committees and the production of the documentation required to facilitate each meeting. Key responsibilities as our Governance Officer: Supporting the Company Secretary and Governance Manager with effective management of the Committees serviced by the Governance Team. This includes being aware of agenda items prior to each meeting to mitigate any potential issues that may arise Taking the minutes of agreed Committee and Board meetings and producing a set of minutes for approval within the agreed time period Sharing meeting details with Committee members in a timely manner Following up on agreed Board/Committee actions in collaboration with the Company Secretary, Governance Manager and Governance Officer, ensuring actions that may interlink between committees are understood and developed accordingly Responsible for the annual trustee appraisal schedule, ensuring all trustees have an effective meeting with the Chair of the Board What we are looking for in our Governance Officer: Highly competent with MS Office (Word, Excel, databases and Outlook) and Adobe Educated to A level standard or equivalent experience GCSE A -C grade (or equivalent) in Maths and English Language An understanding and interest in the work of the organisation and its strategic objectives An understanding of how an organisation's Board and Committees shape decision making with an awareness of risk and interdependencies between committees Proven competence in this type of role Experience working with trustees and volunteers What we can offer you as our Governance Officer: Work in a way that suits you, your role and your department Be proud to say you're part of a team with Investors in People (Gold) Plenty of opportunity for learning and development 28 days holiday a year, plus bank holidays rising to 32 days after two years Four extra days to look after your family when they need you Closing date: Wednesday, 3 April 2024 at 23:59pm Interviews will be held in-person at Gilwell Park, Chingford: Week Commencing Monday 15 April 2024 Don't miss out on the opportunity to join our fantastic team! Click 'Apply' now! The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds. Strictly no agencies.
Mar 26, 2024
Full time
We have an exciting opportunity for a Governance Officer to join our small team. You will help to lead on governance projects to support our Charity's strategic objectives. Location: Gilwell Park, Chingford, London (with hybrid working) Salary: £35,339.79 per annum, Band E, Level 3, inclusive outer London weighting and a market supplement Working Hours: 35 hours per week (1-2 days minimum in the office per week) Job Type: Permanent We're Scouts and everyone's welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright. The Governance Officer Role: As our Governance Officer, you will play a key role in the management of the Board's committees and the production of the documentation required to facilitate each meeting. Key responsibilities as our Governance Officer: Supporting the Company Secretary and Governance Manager with effective management of the Committees serviced by the Governance Team. This includes being aware of agenda items prior to each meeting to mitigate any potential issues that may arise Taking the minutes of agreed Committee and Board meetings and producing a set of minutes for approval within the agreed time period Sharing meeting details with Committee members in a timely manner Following up on agreed Board/Committee actions in collaboration with the Company Secretary, Governance Manager and Governance Officer, ensuring actions that may interlink between committees are understood and developed accordingly Responsible for the annual trustee appraisal schedule, ensuring all trustees have an effective meeting with the Chair of the Board What we are looking for in our Governance Officer: Highly competent with MS Office (Word, Excel, databases and Outlook) and Adobe Educated to A level standard or equivalent experience GCSE A -C grade (or equivalent) in Maths and English Language An understanding and interest in the work of the organisation and its strategic objectives An understanding of how an organisation's Board and Committees shape decision making with an awareness of risk and interdependencies between committees Proven competence in this type of role Experience working with trustees and volunteers What we can offer you as our Governance Officer: Work in a way that suits you, your role and your department Be proud to say you're part of a team with Investors in People (Gold) Plenty of opportunity for learning and development 28 days holiday a year, plus bank holidays rising to 32 days after two years Four extra days to look after your family when they need you Closing date: Wednesday, 3 April 2024 at 23:59pm Interviews will be held in-person at Gilwell Park, Chingford: Week Commencing Monday 15 April 2024 Don't miss out on the opportunity to join our fantastic team! Click 'Apply' now! The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds. Strictly no agencies.
We are looking to recruit an enthusiastic, positive, and professional Executive Assistant to support a newly appointed MD and Executive Team You may be looking for the next step in your career to put your own stamp on things. Supporting a company that delivers a range of services people with learning disabilities. Working 37 hours per week on site with some flexible working options, offering a competitive salary range of £32K - £34K We are looking for an experienced Executive Assistant who is used to working at board and committee level. A candidate who can lead from the front offering a comprehensive support to the MD and the Executive Team What will you be doing as an Executive Assistant? Providing executive support to the Managing Director, providing key administrative and business support. There will be a lot of scheduling, organising, and ensuring that meetings and materials are efficient and effective.This role will enable the candidate to be the 'right hand person' and trusted partner to the MD and Executive Team You will be providing a comprehensive service to the MD, Executive Team & Board, providing a full secretarial support including governance and engagement. Ensuring that preparation of board meetings, papers and materials and critical business documentation is complete. Using your excellent communication skills to co-ordinate schedules, meetings, and appointments for the MD & Executive Team Prepare agendas, papers documents and travel arrangements to support the MD to include their quarterly steering group. Supervising a team of 2 business support officers who will provide administrative support across the Executive Team compiling minutes and action plans and communicate minutes and monitor resulting action points. Day to day managing of the MD's calendar including 12-month schedule planning for direct report 121 meetings, on and off site Mailbox co-ordination Booking in annual calendar of events and deadlines Being the front of house and the first point of contact for internal and external stakeholders for the MD and Board Chair We would LOVE to hear from you if you have the following skills and experience: You will have experience in working as an Executive Assistant Possess excellent organisational skills. You will be used to working with committee and board papers and used to taking minutes at meetings. You will experience across the whole Microsoft Office applications, able to put presentations together and record data. Possess experience in supervising other team members and manging their workload. Have strong time management skills and the ability to prioritise your own workload. Experienced in dealing with sensitive and highly confidential and sensitive information. What will you get in return for your work as an Executive Assistant? An attractive salary of £32,000 - £34,000 depending on experience. Flexible working options 6% employer contributions pension scheme 21 days leave plus bank holidays. Health Care Scheme Company sick pay Training and development opportunities If this sounds like a role you will LOVE, please send your CV We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Mar 26, 2024
Full time
We are looking to recruit an enthusiastic, positive, and professional Executive Assistant to support a newly appointed MD and Executive Team You may be looking for the next step in your career to put your own stamp on things. Supporting a company that delivers a range of services people with learning disabilities. Working 37 hours per week on site with some flexible working options, offering a competitive salary range of £32K - £34K We are looking for an experienced Executive Assistant who is used to working at board and committee level. A candidate who can lead from the front offering a comprehensive support to the MD and the Executive Team What will you be doing as an Executive Assistant? Providing executive support to the Managing Director, providing key administrative and business support. There will be a lot of scheduling, organising, and ensuring that meetings and materials are efficient and effective.This role will enable the candidate to be the 'right hand person' and trusted partner to the MD and Executive Team You will be providing a comprehensive service to the MD, Executive Team & Board, providing a full secretarial support including governance and engagement. Ensuring that preparation of board meetings, papers and materials and critical business documentation is complete. Using your excellent communication skills to co-ordinate schedules, meetings, and appointments for the MD & Executive Team Prepare agendas, papers documents and travel arrangements to support the MD to include their quarterly steering group. Supervising a team of 2 business support officers who will provide administrative support across the Executive Team compiling minutes and action plans and communicate minutes and monitor resulting action points. Day to day managing of the MD's calendar including 12-month schedule planning for direct report 121 meetings, on and off site Mailbox co-ordination Booking in annual calendar of events and deadlines Being the front of house and the first point of contact for internal and external stakeholders for the MD and Board Chair We would LOVE to hear from you if you have the following skills and experience: You will have experience in working as an Executive Assistant Possess excellent organisational skills. You will be used to working with committee and board papers and used to taking minutes at meetings. You will experience across the whole Microsoft Office applications, able to put presentations together and record data. Possess experience in supervising other team members and manging their workload. Have strong time management skills and the ability to prioritise your own workload. Experienced in dealing with sensitive and highly confidential and sensitive information. What will you get in return for your work as an Executive Assistant? An attractive salary of £32,000 - £34,000 depending on experience. Flexible working options 6% employer contributions pension scheme 21 days leave plus bank holidays. Health Care Scheme Company sick pay Training and development opportunities If this sounds like a role you will LOVE, please send your CV We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.