Deputy Service Manager

Location: Redbridge

Salary: £34,000- £39,250 per annum

Application Deadline: 22 August 2021

Job Summary

Are you looking for the opportunity to grow your leadership and management expertise, while contributing to the development of excellent services? 

The Service

We are bringing our community-based provisions under one Deputy Service Manager who will lead a Community Provision comprising Outreach, Criminal Justice, Young Persons Substance Misuse and Sexual Health. The team will work closely with our Treatment Provision (R3) and together will provide an end-to-end seamless recovery service focusing on improving health outcomes for service users engaging with the service.

The role

The Deputy Service Manager will contribute to the ongoing management, growth, and development of the Service.

The successful candidate will have experience of working with individuals who use alcohol and substances, and a comprehensive understanding of the current operating environment within the substance misuse sector, including an excellent understanding of the requirements of CQC compliance.

You will manage and provide supervision and work alongside the service’s prescribers to provide a clinically safe, sound and recovery focused service.  While you will have defined areas of work you may have to deputise for the Service Manage in any part of the Service.  While operational experience is key an added advantage, you will have strong track record in performance and / or Quality management.  

We are looking for a passionate and professional person to fill this position, key requirements include: 

Strong ability to communicate complex information with a range of key stakeholders  
Experience of managing and developing partnership working 
Ability to innovate and develop recovery focused service interventions 
An ability to manage, create, grow, and maintain high performance  
Knowledge of criminal justice, clinical and outreach models of work 
A strong understanding of CQC  

Terms and Conditions 

Salary band of £34,000- £39,250 per annum 
Permanent contract 
37.5 hours per week 


The role is predominantly based in Ilford, Redbridge at Ilford Chambers, but at times may involve travel to external meetings and satellites within the borough, and to other WDP locations as needed.

Why Should You Apply? 

An opportunity to join one of WDP’s flagship services and contribute to service development.
Be part of a high-performance team that is focused on quality and welcomes innovation.
Competitive salary and professional develop opportunities.


For an informal chat about the role, contact Tohel Ahmed, Service Manager (contact details can be found on our website).

For further information, and to apply, please visit our website via the Apply button.

Internal applicants will also be considered for this opportunity on a 1-year secondment basis. 

The closing date for expressions of interest is Sunday 22nd August 2021 at 00:00 midnight. Interviews are likely to take place week commencing 23rd August via Teams.

Diversity and Equality

WDP are a committed equal opportunities employer, and we welcome applications from disabled candidates, and those from minority ethnic backgrounds.


WDP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.


All posts are subject to a satisfactory Disclosure and Barring Service check prior to the confirmation of any job offer.

Note: Please use your personal statement to highlight any relevant experience directly linked to the role you have applied for.

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