Prospectus is delighted to be working with Smile Train to recruit a Marketing and Communications Manager who will develop and lead the Smile Train UK-specific Marketing Strategy and Communications plan to drive both brand and fundraising awareness. Please note this role is currently a hybrid of home and optional office working, with a minimum expectation of one day per month in the office, on a 12 month trial basis from October 2021.

Smile Train is an international children’s charity with a sustainable approach to a single, solvable problem: cleft lip and palate. Many children living with untreated clefts around the world live in isolation and often have difficulty eating, breathing, hearing and speaking. Their sustainable model provides specialist training, funding and resources to empower local medical professionals to provide surgery and comprehensive cleft care in their own communities.

The overall purpose of this role is to lead the development of high-quality, creative content that engages new and existing audiences, donors and members of the UK cleft community. You will also account manage the external PR and social media agency, develop a strategy to drive an increase in site visits and engagement, support the marketing and content needs for the fundraising team and own the brand guidelines for Smile Train UK. Working collaboratively with the Global Digital and email marketing team to strategize the development of UK specific email communication plans and developing compelling additional fundraising propositions, marketing materials, cases for support, and donor communications is also important.

To be successful as a Marketing and Communications Manager you will have demonstrable experience of working in a brand marketing and communications environment, alongside sharp and agile communications skills and experience at adapting messages to a vast and diverse set of audiences. You will have the strong ability to network, develop and create professional relationships and work with a global team, exhibiting cultural sensitivity. Having a passion and commitment to Smile Train’s mission is vital, as is strong time management skills and capacity to work independently.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.


In order to apply, simply submit your CV. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further.



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