French Selection UK

Nottingham, Nottinghamshire
French Selection UK

FRENCH SELECTION UK
Multilingual IT Support (French/German/Italian/Spanish)
Troubleshooting, 1st line support, 2nd line support, debugging, Customer Service, Client Support, Help Desk, Technical Support, Service Support, IT, Software, Software Support, Technical Software, Network environment, Outlook, Remote Desktop, IT Engineer, Service Desk, French, German, Italian, Spanish
Salary: up to £25,000 p.a. depending on experience + Benefits
Location: Nottingham, Nottinghamshire
At commutable distance from Derby, Leicester, Loughborough, Burton upon Trent, Grantham, Newark on Trent, Grantham, Burton upon Trent, Mansfield, M1
Ref: 342M

*** Experience in IT Support or Troubleshooting is essential for the role ***
*** Candidate must be able to commute to Nottingham central by public transport ***
*** Full training will be provided, IT career progression opportunity ***

VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 342M
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established IT Support provider in Nottingham.

Main Duties:
To provide Customer Service and IT Help Desk Support for international clients to answering 1st line technical support calls and troubleshooting customers problems.

The Role:
– Deal with technical related issues with customers over the phone
– Provide 1st line technical support and problem fixing for end users on all systems
– Support hardware maintenance and troubleshooting the problems
– Software installation and maintenance
– Provide network support, phone system support
– Guaranty that reported problems are dealt with professionally and in a timely manner
– Priorities between tasks to achieve SLA’s

The Candidate:
– Fluent in minimum 2 of the following languages: FRENCH and/or GERMAN and/or ITALIAN and/or SPANISH
– Fluent in English (Spoken and Written)
– Troubleshooting experiences are essential for the role
– Previous experiences in IT support, 1st or 2nd line help desk support or Technical Help Desk is a strong advantage
– IT related problem-solving skills is beneficial
– Excellent and professional communication skills
– Desirable but not essential: Working knowledge of Office365, Exchange 2013, Windows 10, Windows 8
– Candidate be able to commute to Nottingham central by public transport (car park is limited)

Salary: Up to £25,000 pa depending on experience + Bonus + Benefits

*** Experience in IT Support or Troubleshooting is essential for the role ***
*** Candidate must be able to commute to Nottingham central by public transport ***
*** Full training will be provided, IT career progression opportunity ***

French Selection UK – The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

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