Role: Detention Officer Location : Yarlswood, Bedfordshire IR35: Inside Rate: £33.79/hr (Umbrella) MAX Duration: 12 Months Security Clearance: CTC or SC Engagement officers are expected to: Conduct face-to-face engagements with those in detention as required by caseworkers and management, this includes an initial induction engagement, service of paperwork, follow up engagements, Modern Slavery and associated assessments and Asylum Screening interviews. Officers will also discuss the options that residents have, including initiating referrals to returns schemes and building return plans, as well as outlining the consequences of non-compliance. Feeding back to caseworkers providing details and insight into resident mindset and behaviour. Recording all interactions on IT systems in an accurate and timely manner. Identify indicators of vulnerability, ensuring that they are recorded and managed in-line with existing policy and instructions, attending case conference meetings (multi-disciplinary telecom and local strategy meetings), ACDT reviews, immigration surgeries and resident consultative committee meetings as required. Providing case updates to residents at their request and managing your own portfolio of residents and associated workflow. Flagging contract issues appropriately and in a timely manner to line manager or Compliance team. Actively contribute towards the compiling of management reports. Undertake general office administration duties as part of your role and to assist in the successful running of the Detention Engagement Team within the Centre. This includes managing resident arrival and departure lists, allocating all new arrivals to Engagement Officers, monitoring the inbox and e-faxes and dealing with telephone, personal and email queries, escalating as appropriate. Line management of AO Support Officers as required. Other ad hoc administrative duties as required. Work closely with the Welfare Office within the immigration removal centre, dealing appropriately with any issues that arise. The Welfare Office is run by the service provider and is a key touch-point for people to raise any concerns they may have. Complete asylum screening interviews remotely, when required. You will require excellent interpersonal skills to deal with different, and sometimes difficult situations. Self-confidence, resilience, organisation skills and personal integrity are also required within this challenging environment of a busy desk with at times, a high volume of work. Please note Personal safety trained to level 2, spear training. Undertake training in house Staff do attend the removal centres customer facing working in custodial environment Do not offer any working from home non negotiable Office based tasks and some engagement based tasks, working through an inbox or out seeing residents Shift is 7.4 hours Shifts are on a pattern between 7am and 8pm Monday to Friday, and 9am and 5pm Saturdays and Sundays 1 in 3 weekend working both Saturday and Sunday expected Security Clearance: CTC or above Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed)
Apr 19, 2024
Contractor
Role: Detention Officer Location : Yarlswood, Bedfordshire IR35: Inside Rate: £33.79/hr (Umbrella) MAX Duration: 12 Months Security Clearance: CTC or SC Engagement officers are expected to: Conduct face-to-face engagements with those in detention as required by caseworkers and management, this includes an initial induction engagement, service of paperwork, follow up engagements, Modern Slavery and associated assessments and Asylum Screening interviews. Officers will also discuss the options that residents have, including initiating referrals to returns schemes and building return plans, as well as outlining the consequences of non-compliance. Feeding back to caseworkers providing details and insight into resident mindset and behaviour. Recording all interactions on IT systems in an accurate and timely manner. Identify indicators of vulnerability, ensuring that they are recorded and managed in-line with existing policy and instructions, attending case conference meetings (multi-disciplinary telecom and local strategy meetings), ACDT reviews, immigration surgeries and resident consultative committee meetings as required. Providing case updates to residents at their request and managing your own portfolio of residents and associated workflow. Flagging contract issues appropriately and in a timely manner to line manager or Compliance team. Actively contribute towards the compiling of management reports. Undertake general office administration duties as part of your role and to assist in the successful running of the Detention Engagement Team within the Centre. This includes managing resident arrival and departure lists, allocating all new arrivals to Engagement Officers, monitoring the inbox and e-faxes and dealing with telephone, personal and email queries, escalating as appropriate. Line management of AO Support Officers as required. Other ad hoc administrative duties as required. Work closely with the Welfare Office within the immigration removal centre, dealing appropriately with any issues that arise. The Welfare Office is run by the service provider and is a key touch-point for people to raise any concerns they may have. Complete asylum screening interviews remotely, when required. You will require excellent interpersonal skills to deal with different, and sometimes difficult situations. Self-confidence, resilience, organisation skills and personal integrity are also required within this challenging environment of a busy desk with at times, a high volume of work. Please note Personal safety trained to level 2, spear training. Undertake training in house Staff do attend the removal centres customer facing working in custodial environment Do not offer any working from home non negotiable Office based tasks and some engagement based tasks, working through an inbox or out seeing residents Shift is 7.4 hours Shifts are on a pattern between 7am and 8pm Monday to Friday, and 9am and 5pm Saturdays and Sundays 1 in 3 weekend working both Saturday and Sunday expected Security Clearance: CTC or above Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed)
Senior Product Manager, Subscriptions Growth Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal Opportunity Statement We are actively creating an equitable environment for every Monzonaut to thrive. Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
Apr 19, 2024
Full time
Senior Product Manager, Subscriptions Growth Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal Opportunity Statement We are actively creating an equitable environment for every Monzonaut to thrive. Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
Senior Product Manager, Subscriptions Growth London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote UK £95,000 to £110,000 + Benefits About us: Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
Apr 19, 2024
Full time
Senior Product Manager, Subscriptions Growth London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote UK £95,000 to £110,000 + Benefits About us: Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
Job Title: Senior Planner - Policy Location: Congleton The Company: My client are the UK's most active and successful land promoter based in Congleton, Cheshire. As Senior Policy and Promotion Planner you will work within the Planning & Projects department promoting a variety of sites through the planning process by seeking residential led allocations through the development plan and/or identifying opportunities to progress sites by way of planning application. You will be in charge of your own portfolio of sites reporting to the Planning Manager/Planning Director and will also assist others within the department support sites through the development plan process up to and including at Examination in Public. The role will require an ability to think strategically and innovatively as you formulate and implement planning strategies for projects. You will also be expected to delegate effectively and in doing so help with the professional development of junior planners within the team. Your duties will include: Supporting the Planning Directors, Planning Mangers and Senior Project Managers as required, but also a wider brief on planning matters as requested by senior colleagues. Reviewing reports produced by external consultants, providing feedback and final sign off. Analysing Local Plan policies, evidence base documents and consultation material and their relationship with national planning policy and legal frameworks. Completing research to assist and implement innovative strategies for the promotion/allocation/planning application of sites. Producing well researched and presented reports and representations to assist in the promotion of sites and/or preparing reports to accompany the submission of planning applications, such as vision documents, housing needs assessments, sustainability, socio-economic and demographic studies. Appraisal of new site opportunities Attending meetings and interviews with prospective landowners and agents to help secure new sites for the business to then promote. Undertaking site visits and meetings with landowners, agents and local authority officers. Effective management of workload and keeping to task deadlines, this will require delegation of tasks. Carrying out public engagement, including formal consultation events where necessary. Assisting planners and graduate planners within your team with any queries they may have in a positive and constructive manner. Co-ordinating and inputting to complex planning research tasks. What My client can offer you? Competitive Salary Competitive Bonus Scheme Private Medical Insurance - Single Cover 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days) Choice of Flexible Benefits Enhanced Family Friendly Policies Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Apr 19, 2024
Full time
Job Title: Senior Planner - Policy Location: Congleton The Company: My client are the UK's most active and successful land promoter based in Congleton, Cheshire. As Senior Policy and Promotion Planner you will work within the Planning & Projects department promoting a variety of sites through the planning process by seeking residential led allocations through the development plan and/or identifying opportunities to progress sites by way of planning application. You will be in charge of your own portfolio of sites reporting to the Planning Manager/Planning Director and will also assist others within the department support sites through the development plan process up to and including at Examination in Public. The role will require an ability to think strategically and innovatively as you formulate and implement planning strategies for projects. You will also be expected to delegate effectively and in doing so help with the professional development of junior planners within the team. Your duties will include: Supporting the Planning Directors, Planning Mangers and Senior Project Managers as required, but also a wider brief on planning matters as requested by senior colleagues. Reviewing reports produced by external consultants, providing feedback and final sign off. Analysing Local Plan policies, evidence base documents and consultation material and their relationship with national planning policy and legal frameworks. Completing research to assist and implement innovative strategies for the promotion/allocation/planning application of sites. Producing well researched and presented reports and representations to assist in the promotion of sites and/or preparing reports to accompany the submission of planning applications, such as vision documents, housing needs assessments, sustainability, socio-economic and demographic studies. Appraisal of new site opportunities Attending meetings and interviews with prospective landowners and agents to help secure new sites for the business to then promote. Undertaking site visits and meetings with landowners, agents and local authority officers. Effective management of workload and keeping to task deadlines, this will require delegation of tasks. Carrying out public engagement, including formal consultation events where necessary. Assisting planners and graduate planners within your team with any queries they may have in a positive and constructive manner. Co-ordinating and inputting to complex planning research tasks. What My client can offer you? Competitive Salary Competitive Bonus Scheme Private Medical Insurance - Single Cover 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days) Choice of Flexible Benefits Enhanced Family Friendly Policies Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Salary: £28,250 - £35,792 per annumLocation: Hybrid/Central LondonHours: 36 per week Contract Type: Permanent We're seeking several Social Value Officers to join the team at Clarion Futures. You'll be working flexibly between home and our modern London office. At Clarion Futures we have a vision to improve the lives of our residents and communities, this role will be pivotal in ensuring the supply chain partners we work with share that vision and deliver life changing social value. This role will help secure cash and in-kind commitments from our supply chain and build strong relationships to ensure quality social value is delivered aligned with Clarion Futures and its stakeholders' priorities. With the launch of Clarion's sustainability strategy, this is a great time to join Clarion to make a difference. This role combines community investment work with corporate facing responsibilities, a great development role for someone looking to progress in this industry. We'll look to you to help embed a social value strategy across Clarion that covers aims, targets and guidance for all staff when procuring new contracts. You'll support the Social Value Manager with securing, monitoring and coordinating social value from partner contractors to improve the lives of customers and local residents. Other key responsibilities will include:- Work with the Social Value Manager to build strong relationships with both internal and external stakeholders to ensure a consistent approach and representation that maximises the social value achieved through major procurement exercises. Work with Clarion Futures and Housing colleagues to identify annual social value priorities, ensuring they link to contractor's capabilities and ensuring residents and communities benefit. Coordinating, monitoring and reporting on social value delivery. We're looking for enthusiastic individuals with experience in community investment delivery and partnerships. Knowledge of social value from contractors and setting up frameworks to monitor delivery is preferred but not essential - but a good eye for detail and ability to learn is key. You'll have the confidence to negotiate with contractors to ensure they offer appropriate and meaningful social value and deliver on commitments. Excellent communication, organisational and stakeholder engagement skills are also essential for the role. If this sounds like an opportunity for you, we look forward to hearing from you. Closing Date: Sunday 21st April 2024 at midnight. For further details on this vacancy, please click 'apply' or visit our website. Please submit a CV and answer the competency question summarising your experience for the role whilst addressing the essential criteria in the role profile. Applicants must be able to travel across regions as required. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Clarion Futures Clarion Futures is our charitable foundation. We work together with partners to make a positive difference to the lives of people living in Clarion homes and communities. Our work is centred on providing our residents with the tools and support to help overcome any challenges they face. Every year we support thousands of people into work and provide people with help in managing money, gaining and developing digital skills and contributing to the life of their communities. We're a partner of choice for organisations ranging from FTSE companies and government departments to local charities and social enterprises. With more than 350,000 residents, our size and reach gives us a presence that few other charities can match. In 2021/22, we invested £16.3 million into our work with residents and communities, generating more than £123m in social value, making the work of Clarion Futures one of the biggest social investment programmes in the UK. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Apr 19, 2024
Full time
Salary: £28,250 - £35,792 per annumLocation: Hybrid/Central LondonHours: 36 per week Contract Type: Permanent We're seeking several Social Value Officers to join the team at Clarion Futures. You'll be working flexibly between home and our modern London office. At Clarion Futures we have a vision to improve the lives of our residents and communities, this role will be pivotal in ensuring the supply chain partners we work with share that vision and deliver life changing social value. This role will help secure cash and in-kind commitments from our supply chain and build strong relationships to ensure quality social value is delivered aligned with Clarion Futures and its stakeholders' priorities. With the launch of Clarion's sustainability strategy, this is a great time to join Clarion to make a difference. This role combines community investment work with corporate facing responsibilities, a great development role for someone looking to progress in this industry. We'll look to you to help embed a social value strategy across Clarion that covers aims, targets and guidance for all staff when procuring new contracts. You'll support the Social Value Manager with securing, monitoring and coordinating social value from partner contractors to improve the lives of customers and local residents. Other key responsibilities will include:- Work with the Social Value Manager to build strong relationships with both internal and external stakeholders to ensure a consistent approach and representation that maximises the social value achieved through major procurement exercises. Work with Clarion Futures and Housing colleagues to identify annual social value priorities, ensuring they link to contractor's capabilities and ensuring residents and communities benefit. Coordinating, monitoring and reporting on social value delivery. We're looking for enthusiastic individuals with experience in community investment delivery and partnerships. Knowledge of social value from contractors and setting up frameworks to monitor delivery is preferred but not essential - but a good eye for detail and ability to learn is key. You'll have the confidence to negotiate with contractors to ensure they offer appropriate and meaningful social value and deliver on commitments. Excellent communication, organisational and stakeholder engagement skills are also essential for the role. If this sounds like an opportunity for you, we look forward to hearing from you. Closing Date: Sunday 21st April 2024 at midnight. For further details on this vacancy, please click 'apply' or visit our website. Please submit a CV and answer the competency question summarising your experience for the role whilst addressing the essential criteria in the role profile. Applicants must be able to travel across regions as required. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Clarion Futures Clarion Futures is our charitable foundation. We work together with partners to make a positive difference to the lives of people living in Clarion homes and communities. Our work is centred on providing our residents with the tools and support to help overcome any challenges they face. Every year we support thousands of people into work and provide people with help in managing money, gaining and developing digital skills and contributing to the life of their communities. We're a partner of choice for organisations ranging from FTSE companies and government departments to local charities and social enterprises. With more than 350,000 residents, our size and reach gives us a presence that few other charities can match. In 2021/22, we invested £16.3 million into our work with residents and communities, generating more than £123m in social value, making the work of Clarion Futures one of the biggest social investment programmes in the UK. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role / Department The Capital Markets business at Northern Trust is one of the fastest growing areas of our asset servicing business. Core products are brokerage, FX, securities lending & transition management. However, the product roadmap is full including additional asset classes & markets, securities financing & sponsored repo. The compliance team that supports and oversees the business is a vital part of our control function & forms a solid partnership with the business whilst maintaining its own independence as a part of the second line of defence. Key regulations are MIFID II, MAR, EMIR, SFTR & CSDR as well as the various rules from each relevant national authority. This team sits within the regional compliance & financial crime function. Northern Trust is currently seeking a Senior Consultant, Compliance to focus on our EMEA Brokerage business and this role will report into the head of International Capital Markets Compliance. Major Duties Primary day-to-day compliance resource for our EMEA Brokerage business. Advisory activities including responding to question from first line & clients & liaison with legal, risk, testing & audit. Engagement with Capital Markets EMEA Senior Leadership on new initiatives and projects. Provide mentoring and guidance to the rest of the EMEA Capital Markets Compliance team. Attendance at relevant governance meetings and committees covering EMEA region such as Best Execution Council. Regulatory Development Monitoring for the EMEA brokerage business including analysis and socializing with first line stakeholders. Business Process and Change Development Monitoring. Compliance Risk Framework Management including maintaining the rule maps & risk assessments. Regular reporting, MI & escalations. Carry out and report on compliance monitoring and surveillance activities across the range of EMEA business and activities, ensuring timely and effective escalation of any findings. Coordinate with Business Unit Advisory Officers and compliance colleagues providing centralized support in the Corporate Compliance and Global Surveillance teams, on monitoring and surveillance activities. Engage in other ad hoc compliance projects in support of the Capital Markets and Treasury business units. Skills & Experience Candidate must have: Previous brokerage experience and knowledge, preferably within a global financial institution and with sales/trading desk advisory experience (primarily covering Securities with derivatives knowledge a plus). Excellent stakeholder management skills. Experience of carrying out compliance monitoring activities in a financial markets business. A good understanding of regulatory systems and controls in a financial markets business and a demonstrable knowledge of trading systems and trading data. Demonstrable knowledge of core financial markets regulations applicable to sales and trading activities; in particular MiFID II, MAR and the FCA's Conduct of Business rules. Excellent data interrogation and analysis skills and a high degree of comfort working with large data sets. Good level of skill with Excel and/or other data analysis tools; good business-level knowledge of PowerPoint. Excellent communication (verbal and written) and interpersonal skills, and demonstrable experience of working collaboratively, and as part of team. Experience in interfacing and communication with all levels of staff Previous experience in dealing with regulators across broad range of issues Work in partnership with risk, compliance and control team colleagues regionally / globally, including sharing of information and knowledge Take responsibility for EMEA Brokerage policies and procedures for the regional brokerage business, including those for internal Compliance use Develop and conduct training as required Develop, execute and deliver compliance related projects. Ability to think laterally and solve problems, and to assess regulatory risk in a proportionate and business appropriate way. Good organizational skills and proven ability to meet deadlines and produce detailed compliance monitoring reports and escalations in a timely manner. Desirables Previous exposure to CFTC Swap Dealer compliance requirements for FX. Previous exposure to Securities Financing and Securities Lending compliance requirements. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Apr 19, 2024
Full time
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role / Department The Capital Markets business at Northern Trust is one of the fastest growing areas of our asset servicing business. Core products are brokerage, FX, securities lending & transition management. However, the product roadmap is full including additional asset classes & markets, securities financing & sponsored repo. The compliance team that supports and oversees the business is a vital part of our control function & forms a solid partnership with the business whilst maintaining its own independence as a part of the second line of defence. Key regulations are MIFID II, MAR, EMIR, SFTR & CSDR as well as the various rules from each relevant national authority. This team sits within the regional compliance & financial crime function. Northern Trust is currently seeking a Senior Consultant, Compliance to focus on our EMEA Brokerage business and this role will report into the head of International Capital Markets Compliance. Major Duties Primary day-to-day compliance resource for our EMEA Brokerage business. Advisory activities including responding to question from first line & clients & liaison with legal, risk, testing & audit. Engagement with Capital Markets EMEA Senior Leadership on new initiatives and projects. Provide mentoring and guidance to the rest of the EMEA Capital Markets Compliance team. Attendance at relevant governance meetings and committees covering EMEA region such as Best Execution Council. Regulatory Development Monitoring for the EMEA brokerage business including analysis and socializing with first line stakeholders. Business Process and Change Development Monitoring. Compliance Risk Framework Management including maintaining the rule maps & risk assessments. Regular reporting, MI & escalations. Carry out and report on compliance monitoring and surveillance activities across the range of EMEA business and activities, ensuring timely and effective escalation of any findings. Coordinate with Business Unit Advisory Officers and compliance colleagues providing centralized support in the Corporate Compliance and Global Surveillance teams, on monitoring and surveillance activities. Engage in other ad hoc compliance projects in support of the Capital Markets and Treasury business units. Skills & Experience Candidate must have: Previous brokerage experience and knowledge, preferably within a global financial institution and with sales/trading desk advisory experience (primarily covering Securities with derivatives knowledge a plus). Excellent stakeholder management skills. Experience of carrying out compliance monitoring activities in a financial markets business. A good understanding of regulatory systems and controls in a financial markets business and a demonstrable knowledge of trading systems and trading data. Demonstrable knowledge of core financial markets regulations applicable to sales and trading activities; in particular MiFID II, MAR and the FCA's Conduct of Business rules. Excellent data interrogation and analysis skills and a high degree of comfort working with large data sets. Good level of skill with Excel and/or other data analysis tools; good business-level knowledge of PowerPoint. Excellent communication (verbal and written) and interpersonal skills, and demonstrable experience of working collaboratively, and as part of team. Experience in interfacing and communication with all levels of staff Previous experience in dealing with regulators across broad range of issues Work in partnership with risk, compliance and control team colleagues regionally / globally, including sharing of information and knowledge Take responsibility for EMEA Brokerage policies and procedures for the regional brokerage business, including those for internal Compliance use Develop and conduct training as required Develop, execute and deliver compliance related projects. Ability to think laterally and solve problems, and to assess regulatory risk in a proportionate and business appropriate way. Good organizational skills and proven ability to meet deadlines and produce detailed compliance monitoring reports and escalations in a timely manner. Desirables Previous exposure to CFTC Swap Dealer compliance requirements for FX. Previous exposure to Securities Financing and Securities Lending compliance requirements. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Position Summary UM places a particular emphasis on strategy as a key business driver. The Chief Strategy Officer is a crucial Leadership role responsible for innovation, positioning, and new business across the Region. As Chief Strategy Officer you will report to the President of UM EMEA and will lead a high-performing, talented Strategy department. A future-facing strategist with an understanding and passion for business and consumer strategy in the media space, this person will be a progressive thinker and proven leader. Responsible for UM's strategy product and capability roadmap in partnership with the Leadership team, the Chief Strategy Officer will be the driving force in understanding client needs and marketplace opportunities to identify capabilities. The Chief Strategy Officer will lead UM EMEA's strategic offering, driving organic growth with existing clients and developing a best-in-market strategy team. With a will to win and a proven track record in founding and cementing new client relationships, the Chief Strategy Officer will serve as a fundamental contributor to the agency's client relationships and new business efforts, developing winning strategies and propositions for existing and prospective clients. Key Responsibilities External/Client Identify the client's key business challenges or opportunities, and quantify the outcomes required to meet a client's business goals, maintaining positive client relationships Set challenges and create a regional culture for exemplary award-winning work Confident approach to presenting to C-level client contacts across a range of topics, both within the usual wheelhouse of a media agency & outside, if the opportunity arises Developing the next iteration of our established thought leadership agenda Proactively identify strategic issues before they become real client problems, and demonstrate strong analytical and strategic skills to help address them Oversee strategic responses for UM's most critical clients from briefing to final document Work closely with clients and the wider agency on helping to 'transform' their media needs and operationalize different multi-market structures and needs Internal Represent the strategy function in the UM EMEA regional leadership Team Development of the high-performing strategy team Set examples of ways of working, motivating the team to produce smarter thinking across platforms and touchpoints to deliver more innovative and creative strategic thinking Ensure UM EMEA Strategy team continues to pioneer and develop world-class talent and be a beacon for the agency Recruit and motivate resources Create a powerful UM EMEA story, look, and feel with an edge to be more disruptive and provocative Able to deliver a strategy with insight, audience & targeting info with first thoughts & a POV on the potential strategic platform and communications architecture Work to continuously refine, train, and embed UM's process and capabilities to keep it best in class in the industry Work with the audience, research, and analytics function to define a robust measurement and learning plan to measure and optimize media plans Commercial Working closely with the Business Development team to develop innovative pitch-winning strategies A key contributor to Agency & Client revenue opportunities by improving the teams' Strategic outputand positioning the strategy team to drive new products and services Lead the strategy function in new business pitches Work with key client business partners to pilot, refine, productise, and sell in new or evolved strategy capabilities - positioning strategy as a growth driver to our clients and the agency Desired Skills & Experience You are a progressive, strategic, and critical thinker with a passion for client engagement, and identifying real solutions and insights that will make a difference to clients, well-versed in media operations and landscape You possess a keen understanding of the ever-changing media and digital landscape with a point of view on the trends that are pushing the industry; understand and remain absorbed in understanding people's motivations and behaviors in the shifting landscape You have a passion for people and experience in team management and leadership You have good attention and focus on detail You have a thorough approach to seeing through the delivery of products, projects, and services You are a strong communicator and skilled storyteller, who sets the bar high for themselves and their team, with the ability to bring multiple, diverse groups of people together to define a single end-to-end solution You have highly developed business acumen with solid commercial, strategic, and analytical skills You are tenacious and relentless, never back down from a challenge; a superb problem solver who looks for the unexpected answer You embrace new ideas and experimentation; are naturally curious, and are energized rather than intimidated by ambiguity and not afraid to fail Ideally you will have multi-market experience but this isn't essential At Mediabrands and Kinesso, we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to our Talent Inclusion Specialist Jess at if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. UM is a media agency designed to Futureproof our clients' businesses for the now and the next. We leverage the transformational power of rich business analytics and real-time intelligence to maximize growth and activate the full consumer journey across content and connections - all rooted in culture. We believe in purposeful growth, and our Better World Media philosophy puts diversity, equity and sustainability at the heart of our business operations. We are committed to investing in diverse and responsible media partners, in order to drive more meaningful and authentic messaging for our clients. As the leading global media network in IPG Mediabrands, UM operates in over 100 countries, with over 3,000 people innovating on a roster of international clients. Here in the UK, we are proud to work with some of the world's most exciting brands, including Accenture, American Express, Just Eat Takeaway, Johnson & Johnson, Mattel, MoneySuperMarket and Spotify. London is also the home of our UM EMEA Headquarters, providing the full spectrum of integrated media and marketing services to global clients across the region. Our in-house tools and technology capabilities, driven by a truly multi-national, talented and passionate team of people, make us perfectly placed to create tailored, regional solutions for a diverse range of clients. As a regional hub, we act as a catalyst to integrate and connect - fuelling central strategies with both local insights and regional expertise. We have specialists across brand strategy, research & insight, data-driven analytics, 360 digital media planning and content creation, and we bring all of these disciplines together to provide frameworks that optimise our clients' advertising investment in each market.
Apr 19, 2024
Full time
Position Summary UM places a particular emphasis on strategy as a key business driver. The Chief Strategy Officer is a crucial Leadership role responsible for innovation, positioning, and new business across the Region. As Chief Strategy Officer you will report to the President of UM EMEA and will lead a high-performing, talented Strategy department. A future-facing strategist with an understanding and passion for business and consumer strategy in the media space, this person will be a progressive thinker and proven leader. Responsible for UM's strategy product and capability roadmap in partnership with the Leadership team, the Chief Strategy Officer will be the driving force in understanding client needs and marketplace opportunities to identify capabilities. The Chief Strategy Officer will lead UM EMEA's strategic offering, driving organic growth with existing clients and developing a best-in-market strategy team. With a will to win and a proven track record in founding and cementing new client relationships, the Chief Strategy Officer will serve as a fundamental contributor to the agency's client relationships and new business efforts, developing winning strategies and propositions for existing and prospective clients. Key Responsibilities External/Client Identify the client's key business challenges or opportunities, and quantify the outcomes required to meet a client's business goals, maintaining positive client relationships Set challenges and create a regional culture for exemplary award-winning work Confident approach to presenting to C-level client contacts across a range of topics, both within the usual wheelhouse of a media agency & outside, if the opportunity arises Developing the next iteration of our established thought leadership agenda Proactively identify strategic issues before they become real client problems, and demonstrate strong analytical and strategic skills to help address them Oversee strategic responses for UM's most critical clients from briefing to final document Work closely with clients and the wider agency on helping to 'transform' their media needs and operationalize different multi-market structures and needs Internal Represent the strategy function in the UM EMEA regional leadership Team Development of the high-performing strategy team Set examples of ways of working, motivating the team to produce smarter thinking across platforms and touchpoints to deliver more innovative and creative strategic thinking Ensure UM EMEA Strategy team continues to pioneer and develop world-class talent and be a beacon for the agency Recruit and motivate resources Create a powerful UM EMEA story, look, and feel with an edge to be more disruptive and provocative Able to deliver a strategy with insight, audience & targeting info with first thoughts & a POV on the potential strategic platform and communications architecture Work to continuously refine, train, and embed UM's process and capabilities to keep it best in class in the industry Work with the audience, research, and analytics function to define a robust measurement and learning plan to measure and optimize media plans Commercial Working closely with the Business Development team to develop innovative pitch-winning strategies A key contributor to Agency & Client revenue opportunities by improving the teams' Strategic outputand positioning the strategy team to drive new products and services Lead the strategy function in new business pitches Work with key client business partners to pilot, refine, productise, and sell in new or evolved strategy capabilities - positioning strategy as a growth driver to our clients and the agency Desired Skills & Experience You are a progressive, strategic, and critical thinker with a passion for client engagement, and identifying real solutions and insights that will make a difference to clients, well-versed in media operations and landscape You possess a keen understanding of the ever-changing media and digital landscape with a point of view on the trends that are pushing the industry; understand and remain absorbed in understanding people's motivations and behaviors in the shifting landscape You have a passion for people and experience in team management and leadership You have good attention and focus on detail You have a thorough approach to seeing through the delivery of products, projects, and services You are a strong communicator and skilled storyteller, who sets the bar high for themselves and their team, with the ability to bring multiple, diverse groups of people together to define a single end-to-end solution You have highly developed business acumen with solid commercial, strategic, and analytical skills You are tenacious and relentless, never back down from a challenge; a superb problem solver who looks for the unexpected answer You embrace new ideas and experimentation; are naturally curious, and are energized rather than intimidated by ambiguity and not afraid to fail Ideally you will have multi-market experience but this isn't essential At Mediabrands and Kinesso, we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to our Talent Inclusion Specialist Jess at if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. UM is a media agency designed to Futureproof our clients' businesses for the now and the next. We leverage the transformational power of rich business analytics and real-time intelligence to maximize growth and activate the full consumer journey across content and connections - all rooted in culture. We believe in purposeful growth, and our Better World Media philosophy puts diversity, equity and sustainability at the heart of our business operations. We are committed to investing in diverse and responsible media partners, in order to drive more meaningful and authentic messaging for our clients. As the leading global media network in IPG Mediabrands, UM operates in over 100 countries, with over 3,000 people innovating on a roster of international clients. Here in the UK, we are proud to work with some of the world's most exciting brands, including Accenture, American Express, Just Eat Takeaway, Johnson & Johnson, Mattel, MoneySuperMarket and Spotify. London is also the home of our UM EMEA Headquarters, providing the full spectrum of integrated media and marketing services to global clients across the region. Our in-house tools and technology capabilities, driven by a truly multi-national, talented and passionate team of people, make us perfectly placed to create tailored, regional solutions for a diverse range of clients. As a regional hub, we act as a catalyst to integrate and connect - fuelling central strategies with both local insights and regional expertise. We have specialists across brand strategy, research & insight, data-driven analytics, 360 digital media planning and content creation, and we bring all of these disciplines together to provide frameworks that optimise our clients' advertising investment in each market.
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Apr 18, 2024
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
An internationally recognised specialist independent school and UK-registered charity (Gard'ner Memorial Ltd), More House School is the largest and leading school for pupils with special educational needs and disabilities. With an 85-year history, the School has seen rapid growth in pupil numbers over the last thirty years, from 65 to 500, and has repeatedly been graded Outstanding in five successive Ofsted inspections over the past decade. Located on a 30-acre estate in Frensham, on the edge of the Surrey Hills AONB, the School provides residential boarding and day places to a mix of privately-funded and local authority-funded pupils from across the South-East and beyond, and delivers a programme of outreach support and training to schools and educational trusts in both the independent and state-maintained sectors. This is an exciting time; the School is planning its next phase of its Frensham campus development, ensuring the quality of facilities and pupil experience for the future, and is exploring potential opportunity for significant expansion, so that many more children and young people can access our unique model of education, especially girls. The new role of Chief Operating Officer (COO) will support the Headmaster in implementing the new strategy ensuring strong financial planning and continuous development of the School's supporting operations in a cost-effective manner. Responsible to the Headmaster and Board of Governors, and reporting directly to the Headmaster on a day-to-day basis, the COO will bring proven experience of strategic and financial planning as well as the successful management of people. Our School Vision is: To lead in transforming the futures of intelligent children who experience Specific Learning Difficulties, Developmental Language disorder and associated conditions, by empowering them. Our School Values are: Kindness - Spirit - Responsibility The School A nationally celebrated charity, More House School provides an exceptional, mainstream education for boys with Specific Learning Difficulties and Developmental Language Disorders. Providing a transformative education repeatedly recognised as 'Outstanding' by Ofsted over more than a decade, we offer a specialised learning environment for 500 day and boarding boys from Year 4 to Year 13 (aged 8 to 18). Our pupils are taught to recognise their strengths and develop their self-belief so that they achieve independence and extraordinary results at GCSE, BTEC and A Level, above the national averages. Delivering a mainstream independent school experience, both academically and socially, the very broad curriculum affords all pupils the opportunity to discover their strengths, challenging them to fulfil their academic and extra-curricular potential. Judged 'Outstanding' by Ofsted in its last five School inspections, our most recent inspection (March 2023) graded More House School 'Outstanding' overall, and 'Outstanding' in each of the six sub-sections of the report. The School's provision for residential boarders was most-recently inspected in November 2023 and likewise graded Outstanding in every respect. More House is CReSTeD approved, listed in their Specialist Schools category, and is a member of the Independent Schools Association and the Boarding Schools' Association. Approximately 60% of pupils have their places at the School funded by a local authority, and are the subject of an Education, Health and Care Plan (EHCP). Currently, more than thirty different local authorities have funded pupil places in the School. The remainder (40%) of pupils' places are funded privately by parents and extended families. The School is set on a wooded hillside in nearly thirty acres on the Hampshire/Surrey border and within the Surrey Hills Area of Outstanding Natural Beauty. Attractive modern facilities lie above the playing fields. London Waterloo is one hour away by train from close-by Farnham railway station, and there is easy access to the M25, M3 and A3 major routes. Guildford is twenty minutes' drive away, Basingstoke twenty-five, and Southampton an hour. In the past ten years, the School has refurbished and extended its boarding facilities, refurbished its eight Science laboratories, built its School of Engineering and CAD facilities, and opened a new Humanities block and School Chapel. Autumn 2017 witnessed the completion of our brand-new library and Media Studies centre, and growth in learning support facilities. 2018 saw the expansion of the campus and the conversion of a large domestic building into our new Sixth Form centre, which was opened in January 2019, improving further the facilities for both teaching, and independent study. In December 2022, we installed a new Strength and Conditioning fitness gym for students and employees. Future plans include an ambitious building project improving further our Science laboratory facilities, extending the School's medical surgery and improving facilities for therapeutic counselling. We are also seeking planning permission for another project which will realise increased resources for Sports. The School's governors are also trustees of the Charity (The Gard'ner Memorial Ltd, Registered charity number: 311872) and non-executive directors of the not-for-profit limited company, limited by guarantee (Registered company number 523768). Teaching and support-services staff join the School from a variety of backgrounds and are united by a shared commitment to the School's vision and its values of Kindness, Spirit and Responsibility. The School is characterised by a continuous pursuit of excellence and improvement in all aspects of its provision, in order to realise the best possible experiences and outcomes for all pupils. The role of Chief Operating Officer (COO) This is a new post, designed in response to the current spectrum of opportunities facing the School. It will be the most senior non-teaching position in the School's leadership team and will be expected to contribute across all areas of the School's strategic planning and project management. Responsible to the Headmaster and to the Board of Governors, the COO will report directly to, and work closely with, the Headmaster, reporting directly to him The COO will be a member of the Core Leadership Group (CLG) and the wider Senior Management Team (SMT). Chaired by the Headmaster, the CLG is the most senior decision-making body within the executive and comprises the Chief Operating Officer, the Deputy Head, Curriculum (Penni Kerr), the Deputy Head, Residential (Alexandra Rositano), the Deputy Head, Pastoral (Lewis Clarkson) and the Director of Assessment and Therapy (Meriel Davenport). In particular, the COO role will have specific responsibilities to provide leadership and oversight of all the school's core support functions and teams including Finance, Human Resources, Estates & Facilities, IT Services, Administration, Catering and Clerk to the Governors. The successful applicant will be an ambassador and role model for the School's values of Kindness, Spirit and Responsibility. As COO s/he will support the Headmaster and Governors in ensuring the future financial sustainability and efficiency of the school and will be central to the development of strategic planning both at More House, Frensham and more widely. S/he will be adept at change management, organisational planning, and delivering strategic objectives, communicating effectively to secure widespread commitment and engagement. The COO also fulfils the role of Clerk to the Governors, supported by an Assistant Clerk. S/he will attend meetings of the Full Governing Board, the Finance and General Purposes Committee, and other governors' meetings, as required. Specific Responsibilities To advise the Headmaster and Governors and assume responsibility for providing strategic leadership for all aspects of the following areas of the School's activities, ensuring continuous evaluation of School practice, development planning, implementation of planning and compliance with regulation in each area. Strategy Support the Headmaster to devise and implement the agreed strategy, project managing and demonstrating leadership in respect of the School's support operations. Support the Headmaster and Governors to identify risk and opportunity, and to design highly effective and ambitious strategic plans and objectives, ensuring the financial and operational sustainability of the School and Charity, and the delivery of its vision and mission. Ensure awareness of risks and opportunities within the sector. Support the development of non-fee income streams including trading and fundraising. Accept specific responsibility for the implementation and delivery of strategic projects, as directed by the Headmaster. Finance Provide strategic oversight and management of the Finance Manager and oversee the School's financial operations, budgeting, financial reporting, and financial planning and analysis. This will include financial modelling and analysis, strategic planning and implementation, forecasting and budgeting, accounting, monitoring and risk-management. Ensure all financial regulations (including the Charities SORP), schemes of delegation and financial procedures are fully adhered to, reviewed and updated as required by the Charity Commission, HMRC and other regulators. Ensure the effective operation of appropriate audit and control measures, and develop effective professional relationships with auditors, bankers and all other key stakeholders. Manage the coordination of external audits and preparation of the statutory accounts. . click apply for full job details
Apr 18, 2024
Full time
An internationally recognised specialist independent school and UK-registered charity (Gard'ner Memorial Ltd), More House School is the largest and leading school for pupils with special educational needs and disabilities. With an 85-year history, the School has seen rapid growth in pupil numbers over the last thirty years, from 65 to 500, and has repeatedly been graded Outstanding in five successive Ofsted inspections over the past decade. Located on a 30-acre estate in Frensham, on the edge of the Surrey Hills AONB, the School provides residential boarding and day places to a mix of privately-funded and local authority-funded pupils from across the South-East and beyond, and delivers a programme of outreach support and training to schools and educational trusts in both the independent and state-maintained sectors. This is an exciting time; the School is planning its next phase of its Frensham campus development, ensuring the quality of facilities and pupil experience for the future, and is exploring potential opportunity for significant expansion, so that many more children and young people can access our unique model of education, especially girls. The new role of Chief Operating Officer (COO) will support the Headmaster in implementing the new strategy ensuring strong financial planning and continuous development of the School's supporting operations in a cost-effective manner. Responsible to the Headmaster and Board of Governors, and reporting directly to the Headmaster on a day-to-day basis, the COO will bring proven experience of strategic and financial planning as well as the successful management of people. Our School Vision is: To lead in transforming the futures of intelligent children who experience Specific Learning Difficulties, Developmental Language disorder and associated conditions, by empowering them. Our School Values are: Kindness - Spirit - Responsibility The School A nationally celebrated charity, More House School provides an exceptional, mainstream education for boys with Specific Learning Difficulties and Developmental Language Disorders. Providing a transformative education repeatedly recognised as 'Outstanding' by Ofsted over more than a decade, we offer a specialised learning environment for 500 day and boarding boys from Year 4 to Year 13 (aged 8 to 18). Our pupils are taught to recognise their strengths and develop their self-belief so that they achieve independence and extraordinary results at GCSE, BTEC and A Level, above the national averages. Delivering a mainstream independent school experience, both academically and socially, the very broad curriculum affords all pupils the opportunity to discover their strengths, challenging them to fulfil their academic and extra-curricular potential. Judged 'Outstanding' by Ofsted in its last five School inspections, our most recent inspection (March 2023) graded More House School 'Outstanding' overall, and 'Outstanding' in each of the six sub-sections of the report. The School's provision for residential boarders was most-recently inspected in November 2023 and likewise graded Outstanding in every respect. More House is CReSTeD approved, listed in their Specialist Schools category, and is a member of the Independent Schools Association and the Boarding Schools' Association. Approximately 60% of pupils have their places at the School funded by a local authority, and are the subject of an Education, Health and Care Plan (EHCP). Currently, more than thirty different local authorities have funded pupil places in the School. The remainder (40%) of pupils' places are funded privately by parents and extended families. The School is set on a wooded hillside in nearly thirty acres on the Hampshire/Surrey border and within the Surrey Hills Area of Outstanding Natural Beauty. Attractive modern facilities lie above the playing fields. London Waterloo is one hour away by train from close-by Farnham railway station, and there is easy access to the M25, M3 and A3 major routes. Guildford is twenty minutes' drive away, Basingstoke twenty-five, and Southampton an hour. In the past ten years, the School has refurbished and extended its boarding facilities, refurbished its eight Science laboratories, built its School of Engineering and CAD facilities, and opened a new Humanities block and School Chapel. Autumn 2017 witnessed the completion of our brand-new library and Media Studies centre, and growth in learning support facilities. 2018 saw the expansion of the campus and the conversion of a large domestic building into our new Sixth Form centre, which was opened in January 2019, improving further the facilities for both teaching, and independent study. In December 2022, we installed a new Strength and Conditioning fitness gym for students and employees. Future plans include an ambitious building project improving further our Science laboratory facilities, extending the School's medical surgery and improving facilities for therapeutic counselling. We are also seeking planning permission for another project which will realise increased resources for Sports. The School's governors are also trustees of the Charity (The Gard'ner Memorial Ltd, Registered charity number: 311872) and non-executive directors of the not-for-profit limited company, limited by guarantee (Registered company number 523768). Teaching and support-services staff join the School from a variety of backgrounds and are united by a shared commitment to the School's vision and its values of Kindness, Spirit and Responsibility. The School is characterised by a continuous pursuit of excellence and improvement in all aspects of its provision, in order to realise the best possible experiences and outcomes for all pupils. The role of Chief Operating Officer (COO) This is a new post, designed in response to the current spectrum of opportunities facing the School. It will be the most senior non-teaching position in the School's leadership team and will be expected to contribute across all areas of the School's strategic planning and project management. Responsible to the Headmaster and to the Board of Governors, the COO will report directly to, and work closely with, the Headmaster, reporting directly to him The COO will be a member of the Core Leadership Group (CLG) and the wider Senior Management Team (SMT). Chaired by the Headmaster, the CLG is the most senior decision-making body within the executive and comprises the Chief Operating Officer, the Deputy Head, Curriculum (Penni Kerr), the Deputy Head, Residential (Alexandra Rositano), the Deputy Head, Pastoral (Lewis Clarkson) and the Director of Assessment and Therapy (Meriel Davenport). In particular, the COO role will have specific responsibilities to provide leadership and oversight of all the school's core support functions and teams including Finance, Human Resources, Estates & Facilities, IT Services, Administration, Catering and Clerk to the Governors. The successful applicant will be an ambassador and role model for the School's values of Kindness, Spirit and Responsibility. As COO s/he will support the Headmaster and Governors in ensuring the future financial sustainability and efficiency of the school and will be central to the development of strategic planning both at More House, Frensham and more widely. S/he will be adept at change management, organisational planning, and delivering strategic objectives, communicating effectively to secure widespread commitment and engagement. The COO also fulfils the role of Clerk to the Governors, supported by an Assistant Clerk. S/he will attend meetings of the Full Governing Board, the Finance and General Purposes Committee, and other governors' meetings, as required. Specific Responsibilities To advise the Headmaster and Governors and assume responsibility for providing strategic leadership for all aspects of the following areas of the School's activities, ensuring continuous evaluation of School practice, development planning, implementation of planning and compliance with regulation in each area. Strategy Support the Headmaster to devise and implement the agreed strategy, project managing and demonstrating leadership in respect of the School's support operations. Support the Headmaster and Governors to identify risk and opportunity, and to design highly effective and ambitious strategic plans and objectives, ensuring the financial and operational sustainability of the School and Charity, and the delivery of its vision and mission. Ensure awareness of risks and opportunities within the sector. Support the development of non-fee income streams including trading and fundraising. Accept specific responsibility for the implementation and delivery of strategic projects, as directed by the Headmaster. Finance Provide strategic oversight and management of the Finance Manager and oversee the School's financial operations, budgeting, financial reporting, and financial planning and analysis. This will include financial modelling and analysis, strategic planning and implementation, forecasting and budgeting, accounting, monitoring and risk-management. Ensure all financial regulations (including the Charities SORP), schemes of delegation and financial procedures are fully adhered to, reviewed and updated as required by the Charity Commission, HMRC and other regulators. Ensure the effective operation of appropriate audit and control measures, and develop effective professional relationships with auditors, bankers and all other key stakeholders. Manage the coordination of external audits and preparation of the statutory accounts. . click apply for full job details
Independent Schools' Bursars Association
Farnham, Surrey
The Governors and Headmaster of More House School, Frensham seek to appoint a highly skilled senior leader, expert in strategic planning and operational oversight, for the new post of Chief Operating Officer (COO). An internationally recognised specialist independent school and UK-registered charity (Gard'ner Memorial Ltd), More House School is the largest and leading school for pupils with special educational needs and disabilities. With an 85-year history, the School has seen rapid growth in pupil numbers over the last thirty years, from 65 to 500, and has repeatedly been graded Outstanding in five successive Ofsted inspections over the past decade. Located on a 30-acre estate in Frensham, on the edge of the Surrey Hills AONB, the School provides residential boarding and day places to a mix of privately-funded and local authority-funded pupils from across the South-East and beyond, and delivers a programme of outreach support and training to schools and educational trusts in both the independent and state-maintained sectors. This is an exciting time; the School is planning its next phase of its Frensham campus development, ensuring the quality of facilities and pupil experience for the future, and is exploring potential opportunity for significant expansion, so that many more children and young people can access our unique model of education, especially girls. The new role of Chief Operating Officer (COO) will support the Headmaster in implementing the new strategy ensuring strong financial planning and continuous development of the School's supporting operations in a cost-effective manner. Responsible to the Headmaster and Board of Governors, and reporting directly to the Headmaster on a day-to-day basis, the COO will bring proven experience of strategic and financial planning as well as the successful management of people. Our School Vision is: To lead in transforming the futures of intelligent children who experience Specific Learning Difficulties, Developmental Language disorder and as s ociated conditions, by empowering them. Our School Values are: Kindness - Spirit - Responsibility The School A nationally celebrated charity, More House School provides an exceptional, mainstream education for boys with Specific Learning Difficulties and Developmental Language Disorders. Providing a transformative education repeatedly recognised as 'Outstanding' by Ofsted over more than a decade, we offer a specialised learning environment for 500 day and boarding boys from Year 4 to Year 13 (aged 8 to 18). Our pupils are taught to recognise their strengths and develop their self-belief so that they achieve independence and extraordinary results at GCSE, BTEC and A Level, above the national averages. Delivering a mainstream independent school experience, both academically and socially, the very broad curriculum affords all pupils the opportunity to discover their strengths, challenging them to fulfil their academic and extra-curricular potential. Judged 'Outstanding' by Ofsted in its last five School inspections, our most recent inspection (March 2023) graded More House School 'Outstanding' overall, and 'Outstanding' in each of the six sub-sections of the report. The School's provision for residential boarders was most-recently inspected in November 2023 and likewise graded Outstanding in every respect. More House is CReSTeD approved, listed in their Specialist Schools category, and is a member of the Independent Schools Association and the Boarding Schools' Association. Approximately 60% of pupils have their places at the School funded by a local authority, and are the subject of an Education, Health and Care Plan (EHCP). Currently, more than thirty different local authorities have funded pupil places in the School. The remainder (40%) of pupils' places are funded privately by parents and extended families. The School is set on a wooded hillside in nearly thirty acres on the Hampshire/Surrey border and within the Surrey Hills Area of Outstanding Natural Beauty. Attractive modern facilities lie above the playing fields. London Waterloo is one hour away by train from close-by Farnham railway station, and there is easy access to the M25, M3 and A3 major routes. Guildford is twenty minutes' drive away, Basingstoke twenty-five, and Southampton an hour. In the past ten years, the School has refurbished and extended its boarding facilities, refurbished its eight Science laboratories, built its School of Engineering and CAD facilities, and opened a new Humanities block and School Chapel. Autumn 2017 witnessed the completion of our brand-new library and Media Studies centre, and growth in learning support facilities. 2018 saw the expansion of the campus and the conversion of a large domestic building into our new Sixth Form centre, which was opened in January 2019, improving further the facilities for both teaching, and independent study. In December 2022, we installed a new Strength and Conditioning fitness gym for students and employees. Future plans include an ambitious building project improving further our Science laboratory facilities, extending the School's medical surgery and improving facilities for therapeutic counselling. We are also seeking planning permission for another project which will realise increased resources for Sports. The School's governors are also trustees of the Charity (The Gard'ner Memorial Ltd, Registered charity number: 311872) and non-executive directors of the not-for-profit limited company, limited by guarantee (Registered company number 523768). Teaching and support-services staff join the School from a variety of backgrounds and are united by a shared commitment to the School's vision and its values of Kindness, Spirit and Responsibility. The School is characterised by a continuous pursuit of excellence and improvement in all aspects of its provision, in order to realise the best possible experiences and outcomes for all pupils. The role of Chief Operating Officer (COO) This is a new post, designed in response to the current spectrum of opportunities facing the School. It will be the most senior non-teaching position in the School's leadership team and will be expected to contribute across all areas of the School's strategic planning and project management. Responsible to the Headmaster and to the Board of Governors, the COO will report directly to, and work closely with, the Headmaster, reporting directly to him The COO will be a member of the Core Leadership Group (CLG) and the wider Senior Management Team (SMT). Chaired by the Headmaster, the CLG is the most senior decision-making body within the executive and comprises the Chief Operating Officer, the Deputy Head, Curriculum (Penni Kerr), the Deputy Head, Residential (Alexandra Rositano), the Deputy Head, Pastoral (Lewis Clarkson) and the Director of Assessment and Therapy (Meriel Davenport). In particular, the COO role will have specific responsibilities to provide leadership and oversight of all the school's core support functions and teams including Finance, Human Resources, Estates & Facilities, IT Services, Administration, Catering and Clerk to the Governors. The successful applicant will be an ambassador and role model for the School's values of Kindness, Spirit and Responsibility. As COO s/he will support the Headmaster and Governors in ensuring the future financial sustainability and efficiency of the school and will be central to the development of strategic planning both at More House, Frensham and more widely. S/he will be adept at change management, organisational planning, and delivering strategic objectives, communicating effectively to secure widespread commitment and engagement. The COO also fulfils the role of Clerk to the Governors, supported by an Assistant Clerk. S/he will attend meetings of the Full Governing Board, the Finance and General Purposes Committee, and other governors' meetings, as required. Hours: Working on-campus at More House School, Frensham, 9am to 5pm Monday to Friday plus such additional hours that are necessary for the proper performance of the duties of the role, but flexibility in respect of working patterns as the role evolves is welcomed. Attendance at School events outside these hours from time to time, including annual Founder's Day (the final Saturday of the academic year (Saturday 13th July 2024). Attendance at meetings of the Governing Body and Governors' sub-committees, as required. There are usually four full-board meetings a year, typically in the evening, and at least six meetings per annum of the Finance and General Purposes Committee. Some flexibility, and the ability to respond to situations in the moment, is required. Remuneration and support: Extremely competitive annual salary, recognising the seniority and skillset of the role, calculated pro-rata, paid in monthly instalments; Five weeks' paid annual-holiday entitlement in addition to public holidays. Defined Contribution Pension with employer's contribution of 6%; Sick-pay; Employee Assistance Programme; Free on-site parking within the School's beautiful grounds; Excellent meals, at no cost, in the School's refectory; Free use of the School's recently-refurbished fitness and gym facilities. Safeguarding: This role is deemed to be one of working in regulated activity, meaning that the post-holder may expect to come into unsupervised contact with?children and young people frequently in the discharge of their duties on campus. As such, the expectations of conduct . click apply for full job details
Apr 18, 2024
Full time
The Governors and Headmaster of More House School, Frensham seek to appoint a highly skilled senior leader, expert in strategic planning and operational oversight, for the new post of Chief Operating Officer (COO). An internationally recognised specialist independent school and UK-registered charity (Gard'ner Memorial Ltd), More House School is the largest and leading school for pupils with special educational needs and disabilities. With an 85-year history, the School has seen rapid growth in pupil numbers over the last thirty years, from 65 to 500, and has repeatedly been graded Outstanding in five successive Ofsted inspections over the past decade. Located on a 30-acre estate in Frensham, on the edge of the Surrey Hills AONB, the School provides residential boarding and day places to a mix of privately-funded and local authority-funded pupils from across the South-East and beyond, and delivers a programme of outreach support and training to schools and educational trusts in both the independent and state-maintained sectors. This is an exciting time; the School is planning its next phase of its Frensham campus development, ensuring the quality of facilities and pupil experience for the future, and is exploring potential opportunity for significant expansion, so that many more children and young people can access our unique model of education, especially girls. The new role of Chief Operating Officer (COO) will support the Headmaster in implementing the new strategy ensuring strong financial planning and continuous development of the School's supporting operations in a cost-effective manner. Responsible to the Headmaster and Board of Governors, and reporting directly to the Headmaster on a day-to-day basis, the COO will bring proven experience of strategic and financial planning as well as the successful management of people. Our School Vision is: To lead in transforming the futures of intelligent children who experience Specific Learning Difficulties, Developmental Language disorder and as s ociated conditions, by empowering them. Our School Values are: Kindness - Spirit - Responsibility The School A nationally celebrated charity, More House School provides an exceptional, mainstream education for boys with Specific Learning Difficulties and Developmental Language Disorders. Providing a transformative education repeatedly recognised as 'Outstanding' by Ofsted over more than a decade, we offer a specialised learning environment for 500 day and boarding boys from Year 4 to Year 13 (aged 8 to 18). Our pupils are taught to recognise their strengths and develop their self-belief so that they achieve independence and extraordinary results at GCSE, BTEC and A Level, above the national averages. Delivering a mainstream independent school experience, both academically and socially, the very broad curriculum affords all pupils the opportunity to discover their strengths, challenging them to fulfil their academic and extra-curricular potential. Judged 'Outstanding' by Ofsted in its last five School inspections, our most recent inspection (March 2023) graded More House School 'Outstanding' overall, and 'Outstanding' in each of the six sub-sections of the report. The School's provision for residential boarders was most-recently inspected in November 2023 and likewise graded Outstanding in every respect. More House is CReSTeD approved, listed in their Specialist Schools category, and is a member of the Independent Schools Association and the Boarding Schools' Association. Approximately 60% of pupils have their places at the School funded by a local authority, and are the subject of an Education, Health and Care Plan (EHCP). Currently, more than thirty different local authorities have funded pupil places in the School. The remainder (40%) of pupils' places are funded privately by parents and extended families. The School is set on a wooded hillside in nearly thirty acres on the Hampshire/Surrey border and within the Surrey Hills Area of Outstanding Natural Beauty. Attractive modern facilities lie above the playing fields. London Waterloo is one hour away by train from close-by Farnham railway station, and there is easy access to the M25, M3 and A3 major routes. Guildford is twenty minutes' drive away, Basingstoke twenty-five, and Southampton an hour. In the past ten years, the School has refurbished and extended its boarding facilities, refurbished its eight Science laboratories, built its School of Engineering and CAD facilities, and opened a new Humanities block and School Chapel. Autumn 2017 witnessed the completion of our brand-new library and Media Studies centre, and growth in learning support facilities. 2018 saw the expansion of the campus and the conversion of a large domestic building into our new Sixth Form centre, which was opened in January 2019, improving further the facilities for both teaching, and independent study. In December 2022, we installed a new Strength and Conditioning fitness gym for students and employees. Future plans include an ambitious building project improving further our Science laboratory facilities, extending the School's medical surgery and improving facilities for therapeutic counselling. We are also seeking planning permission for another project which will realise increased resources for Sports. The School's governors are also trustees of the Charity (The Gard'ner Memorial Ltd, Registered charity number: 311872) and non-executive directors of the not-for-profit limited company, limited by guarantee (Registered company number 523768). Teaching and support-services staff join the School from a variety of backgrounds and are united by a shared commitment to the School's vision and its values of Kindness, Spirit and Responsibility. The School is characterised by a continuous pursuit of excellence and improvement in all aspects of its provision, in order to realise the best possible experiences and outcomes for all pupils. The role of Chief Operating Officer (COO) This is a new post, designed in response to the current spectrum of opportunities facing the School. It will be the most senior non-teaching position in the School's leadership team and will be expected to contribute across all areas of the School's strategic planning and project management. Responsible to the Headmaster and to the Board of Governors, the COO will report directly to, and work closely with, the Headmaster, reporting directly to him The COO will be a member of the Core Leadership Group (CLG) and the wider Senior Management Team (SMT). Chaired by the Headmaster, the CLG is the most senior decision-making body within the executive and comprises the Chief Operating Officer, the Deputy Head, Curriculum (Penni Kerr), the Deputy Head, Residential (Alexandra Rositano), the Deputy Head, Pastoral (Lewis Clarkson) and the Director of Assessment and Therapy (Meriel Davenport). In particular, the COO role will have specific responsibilities to provide leadership and oversight of all the school's core support functions and teams including Finance, Human Resources, Estates & Facilities, IT Services, Administration, Catering and Clerk to the Governors. The successful applicant will be an ambassador and role model for the School's values of Kindness, Spirit and Responsibility. As COO s/he will support the Headmaster and Governors in ensuring the future financial sustainability and efficiency of the school and will be central to the development of strategic planning both at More House, Frensham and more widely. S/he will be adept at change management, organisational planning, and delivering strategic objectives, communicating effectively to secure widespread commitment and engagement. The COO also fulfils the role of Clerk to the Governors, supported by an Assistant Clerk. S/he will attend meetings of the Full Governing Board, the Finance and General Purposes Committee, and other governors' meetings, as required. Hours: Working on-campus at More House School, Frensham, 9am to 5pm Monday to Friday plus such additional hours that are necessary for the proper performance of the duties of the role, but flexibility in respect of working patterns as the role evolves is welcomed. Attendance at School events outside these hours from time to time, including annual Founder's Day (the final Saturday of the academic year (Saturday 13th July 2024). Attendance at meetings of the Governing Body and Governors' sub-committees, as required. There are usually four full-board meetings a year, typically in the evening, and at least six meetings per annum of the Finance and General Purposes Committee. Some flexibility, and the ability to respond to situations in the moment, is required. Remuneration and support: Extremely competitive annual salary, recognising the seniority and skillset of the role, calculated pro-rata, paid in monthly instalments; Five weeks' paid annual-holiday entitlement in addition to public holidays. Defined Contribution Pension with employer's contribution of 6%; Sick-pay; Employee Assistance Programme; Free on-site parking within the School's beautiful grounds; Excellent meals, at no cost, in the School's refectory; Free use of the School's recently-refurbished fitness and gym facilities. Safeguarding: This role is deemed to be one of working in regulated activity, meaning that the post-holder may expect to come into unsupervised contact with?children and young people frequently in the discharge of their duties on campus. As such, the expectations of conduct . click apply for full job details
Ashfield District Council
Sutton-in-ashfield, Nottinghamshire
Ashfield District Council have a great opportunity for a Communications Officer to join us in Kirkby-in-Ashfield . You will join us on a full time, permanent basis , and in return, you will receive a competitive salary of £29,777 to £32,076 per annum (pay award pending). Are you an experienced Communications Officer who is passionate about creative and effective communications? Can you craft compelling and balanced communications for a variety of audiences internally and externally, including the media? If so, this is the role for you. Join us and help us tell our stories in a wide range of internal and external communications. Ashfield District Council's ambition is to be 'Great' across all our services. Our focus is to look forwards and make positive change. As a result, there are so many great things happening and stories to tell our residents, staff and stakeholders - from our ambitious events programme, to realising the delivery of huge levels of investment in regeneration of Ashfield. This new and exciting role will play a key role in delivering our communications strategies and communicating our vision and ambitions across our various channels. Whilst the emphasis of the role is media, it also covers a wide variety of tasks to drive proactive communications and stakeholder engagement. We're raising our sights, looking to the stars - are you ambitious like us? Closing date for the Communications Officer role: 24 April 2024 Interviews for the Communications Officer role: 13 or 20 May 2024 Why not click 'apply' today? Don't miss out on this opportunity to develop your career as our Communications Officer. Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Apr 18, 2024
Full time
Ashfield District Council have a great opportunity for a Communications Officer to join us in Kirkby-in-Ashfield . You will join us on a full time, permanent basis , and in return, you will receive a competitive salary of £29,777 to £32,076 per annum (pay award pending). Are you an experienced Communications Officer who is passionate about creative and effective communications? Can you craft compelling and balanced communications for a variety of audiences internally and externally, including the media? If so, this is the role for you. Join us and help us tell our stories in a wide range of internal and external communications. Ashfield District Council's ambition is to be 'Great' across all our services. Our focus is to look forwards and make positive change. As a result, there are so many great things happening and stories to tell our residents, staff and stakeholders - from our ambitious events programme, to realising the delivery of huge levels of investment in regeneration of Ashfield. This new and exciting role will play a key role in delivering our communications strategies and communicating our vision and ambitions across our various channels. Whilst the emphasis of the role is media, it also covers a wide variety of tasks to drive proactive communications and stakeholder engagement. We're raising our sights, looking to the stars - are you ambitious like us? Closing date for the Communications Officer role: 24 April 2024 Interviews for the Communications Officer role: 13 or 20 May 2024 Why not click 'apply' today? Don't miss out on this opportunity to develop your career as our Communications Officer. Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Exciting Opportunity Alert! Join Rendall & Rittner as a Training Support & Engagement Officer! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Training Support & Engagement Officer. This is an incredible career opportunity with a fantastic package. Position: Training Support & Engagement Officer Location: The convenience of working from home with attending London office on occasion Working Hours: Monday to Friday, 09:00 - 17:30. Salary: £25,000 - £32,000 Contract: 12 Month FTC. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Health and Well-being: Benefit from Private Medical Insurance, Life Assurance and enhanced Maternity and Paternity leave. Time Off: Enjoy 25 days of holiday plus national holidays. Rest and Recuperation: Paid sabbaticals as a loyalty bonus. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Key Responsibilities and Requirements: As a Training Support & Engagement Officer at Rendall & Rittner, you will: Lead by example whilst adopting the Rendall and Rittner policies, procedures and values Design, create and deliver top-class training programs to empower our end users, with a clear vision of delivering a unified end to end process. Own the end-to-end training process, from conducting training needs analysis, to the development of training material, and building training programmes based on these results. Create, edit and administer training guides and user manuals. Deliver training, including arranging sessions, inviting delegates, monitoring attendance, distributing training material and gathering feedback. Able to learn new IT systems, business processes and understand the use of technology to drive improvements and support new ways of working. Able to travel throughout the UK if required. Create and present digital training materials to support use of the platform and ensure key functionality is being utilised and the company's customer service objectives are being met. Supporting Team Managers with daily Dynamics System Management to improve and develop user engagement. Be an exceptional communicator being comfortable with all levels of stakeholders Supporting Team Managers with daily Dynamics System Management to improve and develop user engagement. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at and mention the reference number "Ref ." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
Apr 18, 2024
Full time
Exciting Opportunity Alert! Join Rendall & Rittner as a Training Support & Engagement Officer! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Training Support & Engagement Officer. This is an incredible career opportunity with a fantastic package. Position: Training Support & Engagement Officer Location: The convenience of working from home with attending London office on occasion Working Hours: Monday to Friday, 09:00 - 17:30. Salary: £25,000 - £32,000 Contract: 12 Month FTC. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Health and Well-being: Benefit from Private Medical Insurance, Life Assurance and enhanced Maternity and Paternity leave. Time Off: Enjoy 25 days of holiday plus national holidays. Rest and Recuperation: Paid sabbaticals as a loyalty bonus. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Key Responsibilities and Requirements: As a Training Support & Engagement Officer at Rendall & Rittner, you will: Lead by example whilst adopting the Rendall and Rittner policies, procedures and values Design, create and deliver top-class training programs to empower our end users, with a clear vision of delivering a unified end to end process. Own the end-to-end training process, from conducting training needs analysis, to the development of training material, and building training programmes based on these results. Create, edit and administer training guides and user manuals. Deliver training, including arranging sessions, inviting delegates, monitoring attendance, distributing training material and gathering feedback. Able to learn new IT systems, business processes and understand the use of technology to drive improvements and support new ways of working. Able to travel throughout the UK if required. Create and present digital training materials to support use of the platform and ensure key functionality is being utilised and the company's customer service objectives are being met. Supporting Team Managers with daily Dynamics System Management to improve and develop user engagement. Be an exceptional communicator being comfortable with all levels of stakeholders Supporting Team Managers with daily Dynamics System Management to improve and develop user engagement. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at and mention the reference number "Ref ." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
Job Title: Business Development Project Offcer Location: Newtownabbey. However, the post holder must be prepared to work from any Council site or facility within the Antrim and Newtownabbey Borough. Duration: Urgent Temporary post. 3 months initially with the possibility to become a Permanent position. Hours: Full Time, 37.5 hours per week. Mon-Fri 9am-5pm Salary: £17.59 per hour. On behalf of our client, we are seeking a Business Development Project Officer who will be responsible for implementing a wide range of economic development programmes which contribute to the development of the local economy, in line with the Council s Corporate and Economic Development objectives, regional strategies and sub-regional approaches. The post holder will support the Economic Development Section s Business Development Officer positions, involving, the contribution to the Section s project development process through the delivery, vouching and monitoring a range of projects that benefit the local economy and local businesses. Core Responsibilities include: Plan and implement a comprehensive programme of economic development activities, including organising events and participating in exhibitions in support of the Council s Economic Development and Regeneration Strategies and the Section s annual business plan operating within the agreed programme budget. Review and analyse business plans, accounts, financial projections and documentation submitted in support of funding applications to the Council. Undertake business and project assessment and prepare economic appraisals and concise project summaries for Committee and Council consideration. Establish and maintain robust monitoring and evaluation processes to monitor the progress of projects in receipt of support from the Council, ensuring data is collected in line with Council and other funder requirements. This will include monitoring the achievement of targets, annual objectives and performance indicators, and producing performance reports on achievement against agreed targets and spend as required. Assist with the financial management of the Section, including the preparation of estimates, monthly budget reports and projections. Operate within agreed budget limits and timescales and raise and deliver orders through the Councils finance system. Assist the Business Development Officers in undertaking quotation/tendering processes for the appointment of appropriate contractors to deliver projects. Where an open call or alternative method of appointment is selected, assist with the design and implementation of the mechanism for awarding funding, e.g. small grants programmes. To provide economic advice and guidance, to individuals, local businesses, those interested in starting a business, social enterprises, investors, tourism providers and other relevant organisations. This will require undertaking client site visits. Provide advice and guidance to residents, businesses, schools, tourism and training providers on Economic Development related services and programmes as required. Verify project expenditure and vouch claims received from project promoters and appointed delivery agents, ensuring compliance with the terms and conditions of funding and audit requirements. Co-ordinate and, where appropriate, carry out site visits with project promoters or delivery agents as part of this process. Essential requirements include: 3rd level qualification on the UK Qualification and Credit Framework at level 4 and above e.g. Business related discipline. OR Possess a minimum of 3 years recent experience as below. Possess a minimum of 1 years recent experience in a wide range of economic development activities in one or more of the following disciplines: Economic Development, Rural Development, Community Development. Other requirements include: Good planning and organising skills. Good administrative & financial skills Good communication skills (written & verbal) Displays a positive attitude including a solution based, flexible and enthusiastic approach. Maintain a high standard of quality and accuracy. A good working knowledge of Microsoft Word, Outlook and Excel. Valid current Driving Licence and use of own transport. Available to work after hours, particularly evenings, to facilitate engagements and meetings. If you are interested in this opportunity or would like to find out more, please click on the link and we will be in touch. If this role isn t suitable but you are looking for a new opportunity, please do not hesitate to contact our experienced consultants. You can visit our website in the first instance or call our office. Please ensure your CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
Apr 16, 2024
Seasonal
Job Title: Business Development Project Offcer Location: Newtownabbey. However, the post holder must be prepared to work from any Council site or facility within the Antrim and Newtownabbey Borough. Duration: Urgent Temporary post. 3 months initially with the possibility to become a Permanent position. Hours: Full Time, 37.5 hours per week. Mon-Fri 9am-5pm Salary: £17.59 per hour. On behalf of our client, we are seeking a Business Development Project Officer who will be responsible for implementing a wide range of economic development programmes which contribute to the development of the local economy, in line with the Council s Corporate and Economic Development objectives, regional strategies and sub-regional approaches. The post holder will support the Economic Development Section s Business Development Officer positions, involving, the contribution to the Section s project development process through the delivery, vouching and monitoring a range of projects that benefit the local economy and local businesses. Core Responsibilities include: Plan and implement a comprehensive programme of economic development activities, including organising events and participating in exhibitions in support of the Council s Economic Development and Regeneration Strategies and the Section s annual business plan operating within the agreed programme budget. Review and analyse business plans, accounts, financial projections and documentation submitted in support of funding applications to the Council. Undertake business and project assessment and prepare economic appraisals and concise project summaries for Committee and Council consideration. Establish and maintain robust monitoring and evaluation processes to monitor the progress of projects in receipt of support from the Council, ensuring data is collected in line with Council and other funder requirements. This will include monitoring the achievement of targets, annual objectives and performance indicators, and producing performance reports on achievement against agreed targets and spend as required. Assist with the financial management of the Section, including the preparation of estimates, monthly budget reports and projections. Operate within agreed budget limits and timescales and raise and deliver orders through the Councils finance system. Assist the Business Development Officers in undertaking quotation/tendering processes for the appointment of appropriate contractors to deliver projects. Where an open call or alternative method of appointment is selected, assist with the design and implementation of the mechanism for awarding funding, e.g. small grants programmes. To provide economic advice and guidance, to individuals, local businesses, those interested in starting a business, social enterprises, investors, tourism providers and other relevant organisations. This will require undertaking client site visits. Provide advice and guidance to residents, businesses, schools, tourism and training providers on Economic Development related services and programmes as required. Verify project expenditure and vouch claims received from project promoters and appointed delivery agents, ensuring compliance with the terms and conditions of funding and audit requirements. Co-ordinate and, where appropriate, carry out site visits with project promoters or delivery agents as part of this process. Essential requirements include: 3rd level qualification on the UK Qualification and Credit Framework at level 4 and above e.g. Business related discipline. OR Possess a minimum of 3 years recent experience as below. Possess a minimum of 1 years recent experience in a wide range of economic development activities in one or more of the following disciplines: Economic Development, Rural Development, Community Development. Other requirements include: Good planning and organising skills. Good administrative & financial skills Good communication skills (written & verbal) Displays a positive attitude including a solution based, flexible and enthusiastic approach. Maintain a high standard of quality and accuracy. A good working knowledge of Microsoft Word, Outlook and Excel. Valid current Driving Licence and use of own transport. Available to work after hours, particularly evenings, to facilitate engagements and meetings. If you are interested in this opportunity or would like to find out more, please click on the link and we will be in touch. If this role isn t suitable but you are looking for a new opportunity, please do not hesitate to contact our experienced consultants. You can visit our website in the first instance or call our office. Please ensure your CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
Communications Officer Job Type : Full Time Location: Salisbury Salary: £25,119 - £27,334 per annum Hours: 37 hours per week The Role Are you passionate about marketing and communications? Do you have a knack for designing and executing engaging events and competitions? If so, we have the perfect opportunity for you to showcase your talents and make a positive impact on the community as a Communications Officer at Salisbury City Council. Salisbury City Council is dedicated to enhancing the lives of our residents and promoting the growth and development of our vibrant city. We are committed to fostering a culture of inclusivity, innovation, and collaboration. As a Communications Officer, you will play a crucial role in driving our communication strategies forward. You will be responsible for developing and implementing creative marketing campaigns, managing social media platforms, and coordinating public relations efforts to effectively engage with our diverse community. Key Responsibilities Design and execute compelling marketing campaigns to promote city initiatives, events and services. Plan and organise a variety of events and competitions to foster community engagement and support council objectives. Manage social media channels and website content to ensure timely and engaging communication with residents, visitors and stakeholders. Collaborate with internal departments and external partners to coordinate communication efforts and maximise impact. Monitor and analyse communication metrics to evaluate the effectiveness of campaigns and initiatives. Proficiency in Microsoft Office suite and relevant administrative software. Skills and Qualifications Strong creative skills with the ability to design and implement engaging campaigns and events. Excellent written and verbal communication skills, with a keen eye for detail. Proficiency in social media management and digital marketing tolls. Ability to work independently and collaboratively in a fast-paced environment. Benefits Market rate salary: We are offering a salary range up to £27,334. Flexible Freedom: We understand the importance of work-life balance. Enjoy flexible hours and a hybrid work arrangement. Generous Leave: Benefit from a minimum of 30 days of annual leave, plus Bank Holidays. Satisfying Work: Join a workplace where 97% of our staff find fulfilment and excitement in their roles, as revealed by our last staff survey. Secure Future: Access the Local Government Pension Scheme for peace of mind. Continuous Growth: Embrace excellent training and development opportunities to further your career. Wellbeing Matters: Participate in the cycle to work scheme and take advantage of various health and wellbeing benefits, such as free eyesight tests and yearly flu vaccination. Paid Care: We understand that health is a priority. We provide full contractual sick pay (length depends on service) so you can take care of yourself when needed. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website where you can complete your application.
Apr 16, 2024
Full time
Communications Officer Job Type : Full Time Location: Salisbury Salary: £25,119 - £27,334 per annum Hours: 37 hours per week The Role Are you passionate about marketing and communications? Do you have a knack for designing and executing engaging events and competitions? If so, we have the perfect opportunity for you to showcase your talents and make a positive impact on the community as a Communications Officer at Salisbury City Council. Salisbury City Council is dedicated to enhancing the lives of our residents and promoting the growth and development of our vibrant city. We are committed to fostering a culture of inclusivity, innovation, and collaboration. As a Communications Officer, you will play a crucial role in driving our communication strategies forward. You will be responsible for developing and implementing creative marketing campaigns, managing social media platforms, and coordinating public relations efforts to effectively engage with our diverse community. Key Responsibilities Design and execute compelling marketing campaigns to promote city initiatives, events and services. Plan and organise a variety of events and competitions to foster community engagement and support council objectives. Manage social media channels and website content to ensure timely and engaging communication with residents, visitors and stakeholders. Collaborate with internal departments and external partners to coordinate communication efforts and maximise impact. Monitor and analyse communication metrics to evaluate the effectiveness of campaigns and initiatives. Proficiency in Microsoft Office suite and relevant administrative software. Skills and Qualifications Strong creative skills with the ability to design and implement engaging campaigns and events. Excellent written and verbal communication skills, with a keen eye for detail. Proficiency in social media management and digital marketing tolls. Ability to work independently and collaboratively in a fast-paced environment. Benefits Market rate salary: We are offering a salary range up to £27,334. Flexible Freedom: We understand the importance of work-life balance. Enjoy flexible hours and a hybrid work arrangement. Generous Leave: Benefit from a minimum of 30 days of annual leave, plus Bank Holidays. Satisfying Work: Join a workplace where 97% of our staff find fulfilment and excitement in their roles, as revealed by our last staff survey. Secure Future: Access the Local Government Pension Scheme for peace of mind. Continuous Growth: Embrace excellent training and development opportunities to further your career. Wellbeing Matters: Participate in the cycle to work scheme and take advantage of various health and wellbeing benefits, such as free eyesight tests and yearly flu vaccination. Paid Care: We understand that health is a priority. We provide full contractual sick pay (length depends on service) so you can take care of yourself when needed. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website where you can complete your application.
MAIDSTONE BOROUGH COUNCIL Biodiversity and Climate Change Engagement Officer Location: Maidstone, Kent Contract: Permanent Full Time Salary : £30,468 - £33,051 per annum About the Role Are you passionate about addressing the impacts of biodiversity loss and climate change? Do you have experience in relationship building, event organisation, and engagement with residents, local organisations, and businesses? If so, Maidstone Borough Council invite you to apply for this important role. The purpose of this role is to support community engagement for climate, biodiversity, and waste reduction projects. This is an interdepartmental role working between the climate and biodiversity, parks and open spaces, and waste management teams at Maidstone Borough Council. You will support and drive a wide range of sustainability topics, from public transportation and active travel, to carbon literacy training and net zero targets. You will be responsible for leading the delivery of the Council s communications and stakeholder engagement, events, campaigns and educational initiatives for climate, sustainability, environment, and waste reduction. Including organising awareness raising events and outreach with schools and community groups, to support residents to understand the changes they can make to mitigate and prepare for the impacts of climate change in line with the Council s Biodiversity and Climate Change Action Plan. About Maidstone Borough Council Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans. We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well. At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance. Our Offer: A range of benefits including: • Highly flexible hybrid working opportunities • 7am to 7pm flexi time to suit personal circumstances for most roles • Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave • Additional 3 days leave given to enable a close down of the offices between Christmas and New year • Free parking • Range of flexible working opportunities to accommodate people s home/work life balance including compressed hours, 9-day fortnight, part time • Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities • Employee Assistance Programme which provides confidential & independent information and access to counsellors • Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family • Life Assurance three times your annual salary (for members of the LGPS) • Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work • Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing, and road tax • Annual flu vaccine • Cycle to work scheme • Staff benefits discounts on leisure, eating out, holidays and shopping • Excellent learning and career opportunities for committed individuals • A professional fee payment, if required for the role About You: Degree level in an environmental discipline or relevant/equivalent discipline with knowledge of the climate change and sustainability agenda is essential. Experience of working in a similar education/training/promotional role with the public or private sector or voluntary organisation is desirable. The role will be required to support and help manage groups of volunteers to deliver the objectives of projects. The Council considers this to be a public focused role and the ability to converse at ease with different strata of the public, adapting your communication style to suit differing audiences and provide advice is fundamental to the role. This is an important time to be involved in biodiversity and climate change, a high-profile issue. Through this role, you will have good exposure to different departments, build relationships with external residents, voluntary and business organisations, and work with councillors on tangible solutions to addressing biodiversity loss and climate change impacts. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment. Selection Process: Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect a job specific interview assessment, and an interview. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment. If you would like to discuss this position, please contact Anna Collier, Head of Insight, Communities & Governance at annacollier(at)maidstone.gov.uk Closing Date: 10 May 2024. Interview date: 20 May 2024. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Apr 16, 2024
Full time
MAIDSTONE BOROUGH COUNCIL Biodiversity and Climate Change Engagement Officer Location: Maidstone, Kent Contract: Permanent Full Time Salary : £30,468 - £33,051 per annum About the Role Are you passionate about addressing the impacts of biodiversity loss and climate change? Do you have experience in relationship building, event organisation, and engagement with residents, local organisations, and businesses? If so, Maidstone Borough Council invite you to apply for this important role. The purpose of this role is to support community engagement for climate, biodiversity, and waste reduction projects. This is an interdepartmental role working between the climate and biodiversity, parks and open spaces, and waste management teams at Maidstone Borough Council. You will support and drive a wide range of sustainability topics, from public transportation and active travel, to carbon literacy training and net zero targets. You will be responsible for leading the delivery of the Council s communications and stakeholder engagement, events, campaigns and educational initiatives for climate, sustainability, environment, and waste reduction. Including organising awareness raising events and outreach with schools and community groups, to support residents to understand the changes they can make to mitigate and prepare for the impacts of climate change in line with the Council s Biodiversity and Climate Change Action Plan. About Maidstone Borough Council Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans. We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well. At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance. Our Offer: A range of benefits including: • Highly flexible hybrid working opportunities • 7am to 7pm flexi time to suit personal circumstances for most roles • Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave • Additional 3 days leave given to enable a close down of the offices between Christmas and New year • Free parking • Range of flexible working opportunities to accommodate people s home/work life balance including compressed hours, 9-day fortnight, part time • Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities • Employee Assistance Programme which provides confidential & independent information and access to counsellors • Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family • Life Assurance three times your annual salary (for members of the LGPS) • Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work • Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing, and road tax • Annual flu vaccine • Cycle to work scheme • Staff benefits discounts on leisure, eating out, holidays and shopping • Excellent learning and career opportunities for committed individuals • A professional fee payment, if required for the role About You: Degree level in an environmental discipline or relevant/equivalent discipline with knowledge of the climate change and sustainability agenda is essential. Experience of working in a similar education/training/promotional role with the public or private sector or voluntary organisation is desirable. The role will be required to support and help manage groups of volunteers to deliver the objectives of projects. The Council considers this to be a public focused role and the ability to converse at ease with different strata of the public, adapting your communication style to suit differing audiences and provide advice is fundamental to the role. This is an important time to be involved in biodiversity and climate change, a high-profile issue. Through this role, you will have good exposure to different departments, build relationships with external residents, voluntary and business organisations, and work with councillors on tangible solutions to addressing biodiversity loss and climate change impacts. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment. Selection Process: Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect a job specific interview assessment, and an interview. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment. If you would like to discuss this position, please contact Anna Collier, Head of Insight, Communities & Governance at annacollier(at)maidstone.gov.uk Closing Date: 10 May 2024. Interview date: 20 May 2024. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
MAIDSTONE BOROUGH COUNCIL Biodiversity and Climate Change Engagement Officer Location: Maidstone, Kent Contract: Permanent - Full Time Salary: £30,468 - £33,051 per annum About the Role Are you passionate about addressing the impacts of biodiversity loss and climate change? Do you have experience in relationship building, event organisation, and engagement with residents, local organisations, and businesses? If so, Maidstone Borough Council invite you to apply for this important role. The purpose of this role is to support community engagement for climate, biodiversity, and waste reduction projects. This is an interdepartmental role working between the climate and biodiversity, parks and open spaces, and waste management teams at Maidstone Borough Council. You will support and drive a wide range of sustainability topics, from public transportation and active travel, to carbon literacy training and net zero targets. You will be responsible for leading the delivery of the Council's communications and stakeholder engagement, events, campaigns and educational initiatives for climate, sustainability, environment, and waste reduction. Including organising awareness raising events and outreach with schools and community groups, to support residents to understand the changes they can make to mitigate and prepare for the impacts of climate change in line with the Council's Biodiversity and Climate Change Action Plan. About Maidstone Borough Council Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans. We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well. At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance. Our Offer: A range of benefits including: • Highly flexible hybrid working opportunities • 7am to 7pm flexi time to suit personal circumstances for most roles • Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave • Additional 3 days leave given to enable a close down of the offices between Christmas and New year • Free parking • Range of flexible working opportunities to accommodate people's home/work life balance including compressed hours, 9-day fortnight, part time • Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities • Employee Assistance Programme which provides confidential & independent information and access to counsellors • Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family • Life Assurance - three times your annual salary (for members of the LGPS) • Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work • Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing, and road tax • Annual flu vaccine • Cycle to work scheme • Staff benefits discounts on leisure, eating out, holidays and shopping • Excellent learning and career opportunities for committed individuals • A professional fee payment, if required for the role About You: Degree level in an environmental discipline or relevant/equivalent discipline with knowledge of the climate change and sustainability agenda is essential. Experience of working in a similar education/training/promotional role with the public or private sector or voluntary organisation is desirable. The role will be required to support and help manage groups of volunteers to deliver the objectives of projects. The Council considers this to be a public focused role and the ability to converse at ease with different strata of the public, adapting your communication style to suit differing audiences and provide advice is fundamental to the role. This is an important time to be involved in biodiversity and climate change, a high-profile issue. Through this role, you will have good exposure to different departments, build relationships with external residents, voluntary and business organisations, and work with councillors on tangible solutions to addressing biodiversity loss and climate change impacts. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment. Selection Process: Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect a job specific interview assessment, and an interview. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment. If you would like to discuss this position, please contact Anna Collier, Head of Insight, Communities & Governance at Closing Date: 10 May 2024. Interview date: 20 May 2024.
Apr 16, 2024
Full time
MAIDSTONE BOROUGH COUNCIL Biodiversity and Climate Change Engagement Officer Location: Maidstone, Kent Contract: Permanent - Full Time Salary: £30,468 - £33,051 per annum About the Role Are you passionate about addressing the impacts of biodiversity loss and climate change? Do you have experience in relationship building, event organisation, and engagement with residents, local organisations, and businesses? If so, Maidstone Borough Council invite you to apply for this important role. The purpose of this role is to support community engagement for climate, biodiversity, and waste reduction projects. This is an interdepartmental role working between the climate and biodiversity, parks and open spaces, and waste management teams at Maidstone Borough Council. You will support and drive a wide range of sustainability topics, from public transportation and active travel, to carbon literacy training and net zero targets. You will be responsible for leading the delivery of the Council's communications and stakeholder engagement, events, campaigns and educational initiatives for climate, sustainability, environment, and waste reduction. Including organising awareness raising events and outreach with schools and community groups, to support residents to understand the changes they can make to mitigate and prepare for the impacts of climate change in line with the Council's Biodiversity and Climate Change Action Plan. About Maidstone Borough Council Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans. We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well. At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance. Our Offer: A range of benefits including: • Highly flexible hybrid working opportunities • 7am to 7pm flexi time to suit personal circumstances for most roles • Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave • Additional 3 days leave given to enable a close down of the offices between Christmas and New year • Free parking • Range of flexible working opportunities to accommodate people's home/work life balance including compressed hours, 9-day fortnight, part time • Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities • Employee Assistance Programme which provides confidential & independent information and access to counsellors • Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family • Life Assurance - three times your annual salary (for members of the LGPS) • Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work • Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing, and road tax • Annual flu vaccine • Cycle to work scheme • Staff benefits discounts on leisure, eating out, holidays and shopping • Excellent learning and career opportunities for committed individuals • A professional fee payment, if required for the role About You: Degree level in an environmental discipline or relevant/equivalent discipline with knowledge of the climate change and sustainability agenda is essential. Experience of working in a similar education/training/promotional role with the public or private sector or voluntary organisation is desirable. The role will be required to support and help manage groups of volunteers to deliver the objectives of projects. The Council considers this to be a public focused role and the ability to converse at ease with different strata of the public, adapting your communication style to suit differing audiences and provide advice is fundamental to the role. This is an important time to be involved in biodiversity and climate change, a high-profile issue. Through this role, you will have good exposure to different departments, build relationships with external residents, voluntary and business organisations, and work with councillors on tangible solutions to addressing biodiversity loss and climate change impacts. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment. Selection Process: Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect a job specific interview assessment, and an interview. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment. If you would like to discuss this position, please contact Anna Collier, Head of Insight, Communities & Governance at Closing Date: 10 May 2024. Interview date: 20 May 2024.
Title: Senior Planner - Client Side Location: Cheshire The Company: My client is the UK's most active and successful land promoter based in Congleton, Cheshire. We believe in using our expertise to partner with landowners to help them to realise the true potential of their land through its development for residential or residential led mixed-use development. Reporting to the Planning Manager/Planning Director, as Senior Planner you will work within the Planning & Projects department to achieve both local planning permissions or promoting major strategic sites through both the Local Plan process and by way of planning application. You will often be the Lead Planner assigned to a site working under a Senior Project Manager/Planning Director as Project Lead. You will be involved with formulating the planning strategy for sites and implementing once agreed. The role will require an ability to think strategically and in the short and long term. You will also be expected to delegate effectively and in doing so help with the professional development of junior planners within the team. Position: The post holder will be responsible for developing and delivering the region's planning strategy and to successfully manage a team of consultants to deliver qualifying planning permissions throughout the region in the most efficient manner possible. Role Accountabilities: Drafting and signing off reports to support planning applications, appeals and policy presentations. Supporting the Planning Directors, Planning Mangers and Senior Project Managers as required, but also a wider brief on planning matters as requested by senior colleagues. Reviewing reports produced by external consultants, providing feedback and final sign off. Completing research and reading to assist in developing a strategy for the promotion/allocation/planning application of a site. Producing well researched and presented reports and representations to assist in the promotion of sites and/or preparing reports to accompany the submission of planning applications. Attending meetings and interviews with prospective landowners and agents to help secure new sites for the business to then promote. Setting out planning and engagement strategies for sites, then ensuring their implementation. Undertaking site visits and meetings with landowners, agents and local authority officers. Effective management of workload and keeping to task deadlines, this will require delegation of tasks. Requirements: Planning degree or equivalent qualification and eligibility for RTPI Membership. Extensive planning experience, either within a consultancy or local planning environment. Experience of instructing and negotiating Section 106 agreements. Experience of working within an environment focused on the promotion of sites through both the Local Plan and planning application process. Significant experience of preparing reports to support the submission of planning applications and/or the allocation of sites in a Local Plan. Demonstrable experience of undertaking research projects to support the delivery of a project. Company Benefits: Competitive Salary Competitive Bonus Scheme Private Medical Insurance - Single Cover 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days) Choice of Flexible Benefits Enhanced Family Friendly Policies Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Apr 16, 2024
Full time
Title: Senior Planner - Client Side Location: Cheshire The Company: My client is the UK's most active and successful land promoter based in Congleton, Cheshire. We believe in using our expertise to partner with landowners to help them to realise the true potential of their land through its development for residential or residential led mixed-use development. Reporting to the Planning Manager/Planning Director, as Senior Planner you will work within the Planning & Projects department to achieve both local planning permissions or promoting major strategic sites through both the Local Plan process and by way of planning application. You will often be the Lead Planner assigned to a site working under a Senior Project Manager/Planning Director as Project Lead. You will be involved with formulating the planning strategy for sites and implementing once agreed. The role will require an ability to think strategically and in the short and long term. You will also be expected to delegate effectively and in doing so help with the professional development of junior planners within the team. Position: The post holder will be responsible for developing and delivering the region's planning strategy and to successfully manage a team of consultants to deliver qualifying planning permissions throughout the region in the most efficient manner possible. Role Accountabilities: Drafting and signing off reports to support planning applications, appeals and policy presentations. Supporting the Planning Directors, Planning Mangers and Senior Project Managers as required, but also a wider brief on planning matters as requested by senior colleagues. Reviewing reports produced by external consultants, providing feedback and final sign off. Completing research and reading to assist in developing a strategy for the promotion/allocation/planning application of a site. Producing well researched and presented reports and representations to assist in the promotion of sites and/or preparing reports to accompany the submission of planning applications. Attending meetings and interviews with prospective landowners and agents to help secure new sites for the business to then promote. Setting out planning and engagement strategies for sites, then ensuring their implementation. Undertaking site visits and meetings with landowners, agents and local authority officers. Effective management of workload and keeping to task deadlines, this will require delegation of tasks. Requirements: Planning degree or equivalent qualification and eligibility for RTPI Membership. Extensive planning experience, either within a consultancy or local planning environment. Experience of instructing and negotiating Section 106 agreements. Experience of working within an environment focused on the promotion of sites through both the Local Plan and planning application process. Significant experience of preparing reports to support the submission of planning applications and/or the allocation of sites in a Local Plan. Demonstrable experience of undertaking research projects to support the delivery of a project. Company Benefits: Competitive Salary Competitive Bonus Scheme Private Medical Insurance - Single Cover 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days) Choice of Flexible Benefits Enhanced Family Friendly Policies Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Job Title: Visitor Experience Manager Reports to: Head of Visitor Experience Responsible for: Visitor Experience Officers, Visitor Experience Assistants, Visitor Experience Volunteers Salary: £29,000pa Employment: Permanent full-time contract. Hours: 40 per week Including some weekends and evenings Annual Leave: 25 days + bank holidays Bath Abbey Bath Abbey is a flourishing parish church in the heart of the UNESCO World Heritage City of Bath and a significant part of the city's rich heritage which reaches back to Roman times. Please visit our website for further information. While the geographical parish has only a small residential population, our congregation is a gathered community from all over the city and surrounding area. We also welcome over 500,000 regional, national and international visitors and worshippers each year. Bath Abbey has around 25 staff, around 50 choir members, over 200 volunteers and over 450 people in its congregation. Bath Abbey was built in 1499, is Grade 1 Listed and is the last great medieval church to be built in England. In addition to this building, the staff of Bath Abbey work from offices in Kingston Buildings next door, which is also home to the Abbey's Song School. Our Values, including Equality, Diversity & Inclusion Bath Abbey's core values are as follows: Welcoming - we open our hearts minds and doors to all people, and we offer a warm and inclusive welcome to everyone who visits or connects in any way with the Abbey. Sharing - we value teamwork and knowledge sharing. We listen to the views of others and are transparent, collaborative and responsible in how we deliver our roles. Cherishing - we care for all people, our planet and the culture and heritage of the Abbey. We show this in the way we make people feel, the empathy and support we offer, responding to cultural shifts and challenges, and altering our behaviours to live more sustainably. Not all of us can do the same things but what we uniquely do, we can do with great love. Flourishing - we encourage people to grow and so look to create a working environment that provides opportunities to learn, innovate and develop, so that we can be happy, fulfilled and successful in our roles. Bath Abbey is committed to treating our staff and our whole community with dignity and respect. We aim to represent diverse identities within our staff and our whole community whether this be by race, culture, religion, sexual orientation, gender, disability, or social background. We work to ensure that staff fulfil their potential within a proactive caring and loving environment. We aim to be a diverse and truly representative workplace and particularly welcome applications from people of UK Minority Ethnic/Global Majority Heritage. Overall purpose of the role Bath Abbey welcomes over 300,000 visitors a year. This role is responsible for delivering day to day visitor operations and ensuring a high-quality visitor experience. You will contribute to the financial stability of Bath Abbey by maximising income generation through admissions, guided tours and appropriate add on items. You will create a positive, professional and productive work environment for your team of staff and volunteers leading by example and supporting their learning and professional development. Who we're looking for We're looking for a highly organised manager with a proven track record in visitor operations and visitor experience; someone who adopts a "visitor first" approach and is a calm and supportive leader on the ground; someone with vision and imagination who will bring best practice and innovation to help us deliver on our aspirations and vision. Job Description The scope of the job is to: Ensure staff and volunteers provide a consistent high-quality visitor experience; from initial welcome to guided tours and public engagement opportunities to saying goodbye. Set, monitor and review quality standards in relation to customer service and delivery of tours. Regularly evaluate and improve the quality of the visitor experience taking into consideration visitor feedback. Regularly report on the financial performance of the team. Key Responsibilities Ensure all visitors receive a warm welcome to Bath Abbey. Ensure all staff and volunteers in your team have a strong knowledge of the visitor offer and are able to communicate this to our visitors. Work with the Facilities Manager to ensure all public areas are presented and maintained to a consistently high standard. Work with the Facilities Manager to review, implement and monitor all aspects of health and safety, first aid, security, risk assessments and emergency procedures relating to visitor operations. Monitor and respond to visitor feedback (including TripAdvisor) in a professional and timely manner. Ensure all Visitor Experience staff and volunteers are appropriately recruited, inducted, trained and developed. Line manage, coach and develop a team of Visitor Experience Officers, Visitor Experience Assistants and volunteers. Set, monitor and review quality standards for your team and coach them accordingly. Act as a role model to ensure consistently high levels of customer service are delivered. Ensure appropriate levels of staffing and volunteer support for the Abbey to operate as a visitor attraction. This includes the production of monthly and daily rota's. Lead regular briefings and meetings for visitor experience staff and volunteers. Support the operational delivery of exhibitions. Contribute to the development of, and lead when appropriate visitor focused events. Oversee the Abbey's Tours Programme, delivering tours as required. Oversee the Abbey's visitor accessibility work. Oversee the Visitor Experience volunteer journey and experience. Work with external organisations to increase ticket sales. Work with the Communications Officer to ensure all printed materials for visitors are produced in an engaging, accurate and timely manner. Work with the Learning Manager to ensure the smooth running of learning activities and school visits on the Abbey floor. Work with the Retail Manager to maximise sales of appropriate products at the Abbey's visitor entrance. Support the Head of Visitor Experience in the production of reports and visitor evaluation. Achieve the delivery of the Visitor Experience Team budget. Person Specification Essential Relevant qualification in history, heritage, hospitality, tourism or similar or able to demonstrate equivalent interest, knowledge and experience. Relevant first aid qualification or willingness to undergo training. A flexible, visitor first approach. An understanding of visitor operations or visitor experience in a heritage attraction. An understanding of different access requirements and how to meet visitors needs. A minimum of 5 years experience in visitor operations, visitor experience or customer service, ideally in a heritage attraction. A minimum of 2 years line management experience, ideally in a heritage attraction. Experience recruiting and managing volunteers. Experience of cash handling / till reconciliation. Experience of working with back-office ticketing and online booking systems. Experience of dealing with visitor complaints and handling demanding and difficult situations with the public, in a calm and confident manner. Clear and effective written and verbal communication skills. Ability to manage a busy workload, multitask and prioritise accordingly without compromising on quality. Ability to work both collaboratively and independently. Ability to make decisions under pressure without immediate assistance from line manager. Excellent forward planning skills. Excellent IT skills. Desirable An understanding of the history of Bath Abbey including religious aspects of British history and Bath Abbey's links with the British Empire; or a willingness to undergo research and training in these areas. An understanding of volunteering policy and framework. A creative and imaginative approach to problem solving. Experience of growing and developing public tours. Experience of successfully implementing change. Experience of using volunteer management software. Special Requirements Hours are on a four-week rotation and include regular weekends and bank holidays and occasional evenings. The successful candidate will be required to submit to an enhanced DBS clearance check. Application To submit an application, please send a full CV and covering letter of no more than one A4 page which explains why you are a suitable candidate. Please include the details of two references. References will only be taken up once an offer has been made. Deadline for applications: Friday 12 April 2024 Please note: Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant. If you have not heard from us by Friday 26 April 2024 please assume you have not been successful on this occasion.
Apr 15, 2024
Full time
Job Title: Visitor Experience Manager Reports to: Head of Visitor Experience Responsible for: Visitor Experience Officers, Visitor Experience Assistants, Visitor Experience Volunteers Salary: £29,000pa Employment: Permanent full-time contract. Hours: 40 per week Including some weekends and evenings Annual Leave: 25 days + bank holidays Bath Abbey Bath Abbey is a flourishing parish church in the heart of the UNESCO World Heritage City of Bath and a significant part of the city's rich heritage which reaches back to Roman times. Please visit our website for further information. While the geographical parish has only a small residential population, our congregation is a gathered community from all over the city and surrounding area. We also welcome over 500,000 regional, national and international visitors and worshippers each year. Bath Abbey has around 25 staff, around 50 choir members, over 200 volunteers and over 450 people in its congregation. Bath Abbey was built in 1499, is Grade 1 Listed and is the last great medieval church to be built in England. In addition to this building, the staff of Bath Abbey work from offices in Kingston Buildings next door, which is also home to the Abbey's Song School. Our Values, including Equality, Diversity & Inclusion Bath Abbey's core values are as follows: Welcoming - we open our hearts minds and doors to all people, and we offer a warm and inclusive welcome to everyone who visits or connects in any way with the Abbey. Sharing - we value teamwork and knowledge sharing. We listen to the views of others and are transparent, collaborative and responsible in how we deliver our roles. Cherishing - we care for all people, our planet and the culture and heritage of the Abbey. We show this in the way we make people feel, the empathy and support we offer, responding to cultural shifts and challenges, and altering our behaviours to live more sustainably. Not all of us can do the same things but what we uniquely do, we can do with great love. Flourishing - we encourage people to grow and so look to create a working environment that provides opportunities to learn, innovate and develop, so that we can be happy, fulfilled and successful in our roles. Bath Abbey is committed to treating our staff and our whole community with dignity and respect. We aim to represent diverse identities within our staff and our whole community whether this be by race, culture, religion, sexual orientation, gender, disability, or social background. We work to ensure that staff fulfil their potential within a proactive caring and loving environment. We aim to be a diverse and truly representative workplace and particularly welcome applications from people of UK Minority Ethnic/Global Majority Heritage. Overall purpose of the role Bath Abbey welcomes over 300,000 visitors a year. This role is responsible for delivering day to day visitor operations and ensuring a high-quality visitor experience. You will contribute to the financial stability of Bath Abbey by maximising income generation through admissions, guided tours and appropriate add on items. You will create a positive, professional and productive work environment for your team of staff and volunteers leading by example and supporting their learning and professional development. Who we're looking for We're looking for a highly organised manager with a proven track record in visitor operations and visitor experience; someone who adopts a "visitor first" approach and is a calm and supportive leader on the ground; someone with vision and imagination who will bring best practice and innovation to help us deliver on our aspirations and vision. Job Description The scope of the job is to: Ensure staff and volunteers provide a consistent high-quality visitor experience; from initial welcome to guided tours and public engagement opportunities to saying goodbye. Set, monitor and review quality standards in relation to customer service and delivery of tours. Regularly evaluate and improve the quality of the visitor experience taking into consideration visitor feedback. Regularly report on the financial performance of the team. Key Responsibilities Ensure all visitors receive a warm welcome to Bath Abbey. Ensure all staff and volunteers in your team have a strong knowledge of the visitor offer and are able to communicate this to our visitors. Work with the Facilities Manager to ensure all public areas are presented and maintained to a consistently high standard. Work with the Facilities Manager to review, implement and monitor all aspects of health and safety, first aid, security, risk assessments and emergency procedures relating to visitor operations. Monitor and respond to visitor feedback (including TripAdvisor) in a professional and timely manner. Ensure all Visitor Experience staff and volunteers are appropriately recruited, inducted, trained and developed. Line manage, coach and develop a team of Visitor Experience Officers, Visitor Experience Assistants and volunteers. Set, monitor and review quality standards for your team and coach them accordingly. Act as a role model to ensure consistently high levels of customer service are delivered. Ensure appropriate levels of staffing and volunteer support for the Abbey to operate as a visitor attraction. This includes the production of monthly and daily rota's. Lead regular briefings and meetings for visitor experience staff and volunteers. Support the operational delivery of exhibitions. Contribute to the development of, and lead when appropriate visitor focused events. Oversee the Abbey's Tours Programme, delivering tours as required. Oversee the Abbey's visitor accessibility work. Oversee the Visitor Experience volunteer journey and experience. Work with external organisations to increase ticket sales. Work with the Communications Officer to ensure all printed materials for visitors are produced in an engaging, accurate and timely manner. Work with the Learning Manager to ensure the smooth running of learning activities and school visits on the Abbey floor. Work with the Retail Manager to maximise sales of appropriate products at the Abbey's visitor entrance. Support the Head of Visitor Experience in the production of reports and visitor evaluation. Achieve the delivery of the Visitor Experience Team budget. Person Specification Essential Relevant qualification in history, heritage, hospitality, tourism or similar or able to demonstrate equivalent interest, knowledge and experience. Relevant first aid qualification or willingness to undergo training. A flexible, visitor first approach. An understanding of visitor operations or visitor experience in a heritage attraction. An understanding of different access requirements and how to meet visitors needs. A minimum of 5 years experience in visitor operations, visitor experience or customer service, ideally in a heritage attraction. A minimum of 2 years line management experience, ideally in a heritage attraction. Experience recruiting and managing volunteers. Experience of cash handling / till reconciliation. Experience of working with back-office ticketing and online booking systems. Experience of dealing with visitor complaints and handling demanding and difficult situations with the public, in a calm and confident manner. Clear and effective written and verbal communication skills. Ability to manage a busy workload, multitask and prioritise accordingly without compromising on quality. Ability to work both collaboratively and independently. Ability to make decisions under pressure without immediate assistance from line manager. Excellent forward planning skills. Excellent IT skills. Desirable An understanding of the history of Bath Abbey including religious aspects of British history and Bath Abbey's links with the British Empire; or a willingness to undergo research and training in these areas. An understanding of volunteering policy and framework. A creative and imaginative approach to problem solving. Experience of growing and developing public tours. Experience of successfully implementing change. Experience of using volunteer management software. Special Requirements Hours are on a four-week rotation and include regular weekends and bank holidays and occasional evenings. The successful candidate will be required to submit to an enhanced DBS clearance check. Application To submit an application, please send a full CV and covering letter of no more than one A4 page which explains why you are a suitable candidate. Please include the details of two references. References will only be taken up once an offer has been made. Deadline for applications: Friday 12 April 2024 Please note: Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant. If you have not heard from us by Friday 26 April 2024 please assume you have not been successful on this occasion.
Mooring Ranger based Little Venice, Paddington This is an exciting time for the Central London Customer Support team. Recent growth means we have additional new roles in the team, and we are looking to appoint 1 x full time (37 hours p/wk) positions. Within our London region we have an increasing number of boats registered on our waterways - they are busy, thriving places and The Regents Canal is no exception. To support boaters who visit the capital, the Regent s Canal has a number of pre-bookable mooring sites including Paddington Basin, Rembrandt Garden and Islington Eco Zone. As we strive together to ensure cleaner air on the waterways for all, the role of a Mooring Ranger is to support the effective management of the towpath moorings, pre-bookable moorings and Eco Mooring Zone. You will act as the primary point of contact for engagement, providing support and information to boaters, local people and residents. Locations and coverage: This is a central London role, focused on the Regent s Canal, Hertford Union and Limehouse Cut. As Mooring Ranger, your formal base will be our Little Venice office located near Paddington, however you will spend most of your time every week out on the towpath along the Regents Canal being highly visible, available and pro-actively engaging with our boaters and waterway customers specifically. You need to love engaging with others, sharing knowledge and facts, listening and educating and being responsive to enquiries quickly. This is an all-weather, all year around role, so you really need to like being outside! You will be working closely with other members of the Boat Licence Customer Support Team and will report to the Boating & Customer Services Manager. This is a customer facing role, interacting all day every day with local residents, our waterway users and visitors, and we are keen to hear from people who can demonstrate an ability to communicate with individuals and groups effectively, and show exceptional ability to engage and care about every interaction you have. The hours are 37 hours per week and will be worked mainly Monday Friday, however, weekend work will be required from time to time to support with activities such as regional event days. About the role On a day to day basis your role will be to: • Establish an authoritative, yet friendly, customer-facing presence on the moorings sites. • Patrol up to 5 miles a day • Promote responsible and considerate behaviour amongst all Mooring users. • Help monitor and manage the use of all moorings along the Regents Canal. • Liaise with key stakeholders including customers, council officers, local police and Canalside residents. • Mediate, resolve, record and investigate conflicts between towpath users, boaters and land-based neighbours, record, investigate and respond to complaints relating to moorings, use of the towpath, crime and anti-social behaviour. • Produce and apply notices and letters to boats, personal property and other materials left on the towpath and tags and temporary signs at mooring locations. • Undertake towpath patrols and specific site visits to monitor mooring use, towpath use and Trust assets. • Use smart-phone or handheld computer (tablet) technology to collect information on boats and to report moorings or towpath issues. • Work with customers and internal colleagues to help resolve issues arising with paid for pre-bookable moorings (overstaying and payments) • Manage and report any health and safety issues arising within your area and the surrounding areas. • Report and where indicated address any defects with canal infrastructure and the Eco Mooring electrical bollard systems. • Undertake minor works / operational tasks in support of good customer service, e.g. using small/power tools to replace signage, painting bollards and stencils, using burners to apply thermoplastic lettering etc. (training will be provided) • Lead or assist on moving work boats for operational purposes (training will be provided) • Support the Trust to implement corporate policies and objectives as required, e.g. delivery of winter mooring scheme, monitoring of boats, assisting with movement and/or removal of boats, towpath survey work, addressing rough sleeping, towpath campaigns etc. • Maintain effective and efficient records and comply with all relevant reporting procedures. • Wear body worn video during towpath patrols as and when required. Additional information: The role will involve regular working from, and travel to, different offices in the London & South East region, as well as occasional travel outside the region. Driving license is desirable as travel across the geographical patch and to some remote locations is to be expected. The post-holder will be required to wear branded uniform (minimum of branded T-shirt/sweatshirt and branded work trousers and outer jacket as appropriate) when on customer-facing duties, and appropriate safe footwear at all times. • Experience in customer service with excellent communication & relationship management skills including tact and diplomacy and conflict resolution skills when dealing with difficult situations • Proven experience of working with volunteers/communities/supporter groups • Understanding of local issues/customer groups • Creative thinking • Excellent organisational and planning skills • Excellent presentation, verbal and communication skills • Show integrity, fairness and consistency in decision-making • Proficient in use of IT technology • Demonstrate knowledge of, or interest in, boating or the inland waterways
Apr 15, 2024
Contractor
Mooring Ranger based Little Venice, Paddington This is an exciting time for the Central London Customer Support team. Recent growth means we have additional new roles in the team, and we are looking to appoint 1 x full time (37 hours p/wk) positions. Within our London region we have an increasing number of boats registered on our waterways - they are busy, thriving places and The Regents Canal is no exception. To support boaters who visit the capital, the Regent s Canal has a number of pre-bookable mooring sites including Paddington Basin, Rembrandt Garden and Islington Eco Zone. As we strive together to ensure cleaner air on the waterways for all, the role of a Mooring Ranger is to support the effective management of the towpath moorings, pre-bookable moorings and Eco Mooring Zone. You will act as the primary point of contact for engagement, providing support and information to boaters, local people and residents. Locations and coverage: This is a central London role, focused on the Regent s Canal, Hertford Union and Limehouse Cut. As Mooring Ranger, your formal base will be our Little Venice office located near Paddington, however you will spend most of your time every week out on the towpath along the Regents Canal being highly visible, available and pro-actively engaging with our boaters and waterway customers specifically. You need to love engaging with others, sharing knowledge and facts, listening and educating and being responsive to enquiries quickly. This is an all-weather, all year around role, so you really need to like being outside! You will be working closely with other members of the Boat Licence Customer Support Team and will report to the Boating & Customer Services Manager. This is a customer facing role, interacting all day every day with local residents, our waterway users and visitors, and we are keen to hear from people who can demonstrate an ability to communicate with individuals and groups effectively, and show exceptional ability to engage and care about every interaction you have. The hours are 37 hours per week and will be worked mainly Monday Friday, however, weekend work will be required from time to time to support with activities such as regional event days. About the role On a day to day basis your role will be to: • Establish an authoritative, yet friendly, customer-facing presence on the moorings sites. • Patrol up to 5 miles a day • Promote responsible and considerate behaviour amongst all Mooring users. • Help monitor and manage the use of all moorings along the Regents Canal. • Liaise with key stakeholders including customers, council officers, local police and Canalside residents. • Mediate, resolve, record and investigate conflicts between towpath users, boaters and land-based neighbours, record, investigate and respond to complaints relating to moorings, use of the towpath, crime and anti-social behaviour. • Produce and apply notices and letters to boats, personal property and other materials left on the towpath and tags and temporary signs at mooring locations. • Undertake towpath patrols and specific site visits to monitor mooring use, towpath use and Trust assets. • Use smart-phone or handheld computer (tablet) technology to collect information on boats and to report moorings or towpath issues. • Work with customers and internal colleagues to help resolve issues arising with paid for pre-bookable moorings (overstaying and payments) • Manage and report any health and safety issues arising within your area and the surrounding areas. • Report and where indicated address any defects with canal infrastructure and the Eco Mooring electrical bollard systems. • Undertake minor works / operational tasks in support of good customer service, e.g. using small/power tools to replace signage, painting bollards and stencils, using burners to apply thermoplastic lettering etc. (training will be provided) • Lead or assist on moving work boats for operational purposes (training will be provided) • Support the Trust to implement corporate policies and objectives as required, e.g. delivery of winter mooring scheme, monitoring of boats, assisting with movement and/or removal of boats, towpath survey work, addressing rough sleeping, towpath campaigns etc. • Maintain effective and efficient records and comply with all relevant reporting procedures. • Wear body worn video during towpath patrols as and when required. Additional information: The role will involve regular working from, and travel to, different offices in the London & South East region, as well as occasional travel outside the region. Driving license is desirable as travel across the geographical patch and to some remote locations is to be expected. The post-holder will be required to wear branded uniform (minimum of branded T-shirt/sweatshirt and branded work trousers and outer jacket as appropriate) when on customer-facing duties, and appropriate safe footwear at all times. • Experience in customer service with excellent communication & relationship management skills including tact and diplomacy and conflict resolution skills when dealing with difficult situations • Proven experience of working with volunteers/communities/supporter groups • Understanding of local issues/customer groups • Creative thinking • Excellent organisational and planning skills • Excellent presentation, verbal and communication skills • Show integrity, fairness and consistency in decision-making • Proficient in use of IT technology • Demonstrate knowledge of, or interest in, boating or the inland waterways
The starting salary for this role is £38,746 per annum, based on working 36-hours per week. This is a 12-month fixed term / secondment opportunity. We are excited to be hiring a new Senior Communications and Marketing Officer to join our fantastic Economy & Growth team. From Samsung to Amazon, Electronic Arts to Pfizer, Surrey is home to some of the UK's largest and most innovative companies. Surrey County Council is playing an increasingly important role in nurturing this ecosystem - and now we're looking for a marketing and communications specialist to support our work in ensuring our residents, businesses and wider economy thrive now and in the future. This role is open to flexible working meaning you aren't required in the office five days a week. We care about how you work rather than where you work; the people rather than the postcode. In support of our people and our greener futures strategies, we'd welcome a conversation with the successful candidate on what this may look like for you.There will be an expectation for the successful candidate to work from our office in Reigate once a week and attend relevant events and networking opportunities around the county, when needed. Rewards and Benefits: 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The Economy & Growth team is focused on the sustainable economic development of the whole of Surrey. We provide valued strategic services focusing on nurturing innovation, skills, places and greener futures for the benefit of the County's 1.2 million residents. We work with partners and major employers (such as Amazon, Asahi, WWF-UK, Samsung and McLaren) to champion and futureproof the country's leading regional economy, which is home to 110,000 businesses and contributes £50 billion a year to UK economy. We have a highly-skilled workforce, respected educational and research institutions, and an enviable location. We're home to world-leading sectors - including creative industries, cybersecurity, gaming, and health - who we're proud to champion and support. Our aim is to grow the Surrey's economy sustainably, promote a greener future and provide opportunity for all to deliver on Surrey County Council's mission of No One Left Behind. About the Role We're looking for a marketing and communications specialist buzzing with creativity to develop head-turning content and imaginative approaches to engage our residents and business community. Central to the role is delivery of a high-profile government campaign to Surrey residents and businesses. You will also be a key cog in our new business engagement service, working with major multinationals to start-ups, to promote activities which are crucial to the sustainable growth of our economy. Sitting within the Economy and Growth team at Surrey County Council, you will be working across a number of departments, including communications, adult learning and Greener Futures. From April, Surrey County Council will have strategic responsibility for the regional economy - meaning you will join at an exciting time for the Economy & Growth team and wider organisation. With a new business-facing website, brand and integrated CRM, the tools are in place for the candidate to deliver from day one. This role will be key in promoting the work of the team to internal and external audiences, ensuring engagement with key businesses and sectors, along with targeted promotion of campaigns to companies, residents and education settings. Campaign planning, delivery and reporting will form a major part of the role. Experience writing for a range of platforms (including website CMS and e-newsletters), utilising a CRM, working with third parties, client management and attending / supporting events will also be expected. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Working within communications or marketing roles, preferably within large organisations and/or with local government Planning and overseeing of promotional campaigns Collaborating and communicating with a range of internal and external stakeholders Using and interpreting data to develop a strong understanding of customer insight and using insight to adapt approaches Strong writing and editing skills across a range of media, including digital, to ensure a high quality of publicity material Event planning and management. The job advert closes at 23:59 on 22/04/2024 with interviews to follow at Woodhatch Place, Reigate. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 15, 2024
Full time
The starting salary for this role is £38,746 per annum, based on working 36-hours per week. This is a 12-month fixed term / secondment opportunity. We are excited to be hiring a new Senior Communications and Marketing Officer to join our fantastic Economy & Growth team. From Samsung to Amazon, Electronic Arts to Pfizer, Surrey is home to some of the UK's largest and most innovative companies. Surrey County Council is playing an increasingly important role in nurturing this ecosystem - and now we're looking for a marketing and communications specialist to support our work in ensuring our residents, businesses and wider economy thrive now and in the future. This role is open to flexible working meaning you aren't required in the office five days a week. We care about how you work rather than where you work; the people rather than the postcode. In support of our people and our greener futures strategies, we'd welcome a conversation with the successful candidate on what this may look like for you.There will be an expectation for the successful candidate to work from our office in Reigate once a week and attend relevant events and networking opportunities around the county, when needed. Rewards and Benefits: 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The Economy & Growth team is focused on the sustainable economic development of the whole of Surrey. We provide valued strategic services focusing on nurturing innovation, skills, places and greener futures for the benefit of the County's 1.2 million residents. We work with partners and major employers (such as Amazon, Asahi, WWF-UK, Samsung and McLaren) to champion and futureproof the country's leading regional economy, which is home to 110,000 businesses and contributes £50 billion a year to UK economy. We have a highly-skilled workforce, respected educational and research institutions, and an enviable location. We're home to world-leading sectors - including creative industries, cybersecurity, gaming, and health - who we're proud to champion and support. Our aim is to grow the Surrey's economy sustainably, promote a greener future and provide opportunity for all to deliver on Surrey County Council's mission of No One Left Behind. About the Role We're looking for a marketing and communications specialist buzzing with creativity to develop head-turning content and imaginative approaches to engage our residents and business community. Central to the role is delivery of a high-profile government campaign to Surrey residents and businesses. You will also be a key cog in our new business engagement service, working with major multinationals to start-ups, to promote activities which are crucial to the sustainable growth of our economy. Sitting within the Economy and Growth team at Surrey County Council, you will be working across a number of departments, including communications, adult learning and Greener Futures. From April, Surrey County Council will have strategic responsibility for the regional economy - meaning you will join at an exciting time for the Economy & Growth team and wider organisation. With a new business-facing website, brand and integrated CRM, the tools are in place for the candidate to deliver from day one. This role will be key in promoting the work of the team to internal and external audiences, ensuring engagement with key businesses and sectors, along with targeted promotion of campaigns to companies, residents and education settings. Campaign planning, delivery and reporting will form a major part of the role. Experience writing for a range of platforms (including website CMS and e-newsletters), utilising a CRM, working with third parties, client management and attending / supporting events will also be expected. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Working within communications or marketing roles, preferably within large organisations and/or with local government Planning and overseeing of promotional campaigns Collaborating and communicating with a range of internal and external stakeholders Using and interpreting data to develop a strong understanding of customer insight and using insight to adapt approaches Strong writing and editing skills across a range of media, including digital, to ensure a high quality of publicity material Event planning and management. The job advert closes at 23:59 on 22/04/2024 with interviews to follow at Woodhatch Place, Reigate. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.