We are looking for a Senior Product Marketing Manager to ensure that our positioning and messaging demonstrate clear market differentiation, and to enable our commercial teams to effectively drive pipeline and close business. You'll be directly responsible for putting in place and executing a strategy that delivers our strategic messaging and differentiation across all touchpoints and collateral. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. Key Outcomes: Pipeline - repeatedly ideate, deliver and enable on positioning, messaging and collateral (e.g. case studies) which achieve a clear increase in pipeline Increase win rate - repeatedly ideate, deliver and enable on positioning, messaging and collateral (e.g. sales deck) which achieve a clear increase in win rate Key Responsibilities: Positioning and differentiation - own full rollout of messaging which will achieve market differentiation for our ICP and core personas, both externally through content below and internally through enabling all prospect and client-facing team members. Strategic thought leadership content - write core long-form strategic positioning content, e.g. ebooks, buyers guides. Strategic case studies - execute best in class video and written case studies delivering a clear positioning narrative Commercial collateral - prepare core decks e.g. sales deck, positioning deck, client re-engagement deck, partner joint value proposition deck. Website - write core website copy ensuring our differentiation is effectively communicated Strategic product launches - prepare messaging, copy, content and collateral for our core product releases Win/Loss interviews - interview new clients, lost deals, and client churns, following a structured process to evaluate their decision process and criteria Market-facing product collateral - create client-facing roadmap, webinars and other collateral Competencies and Experience: Commercial - your craft is marketing but your objective is to drive tangible business results and revenue growth, while building a financially effective business Competitive knowledge - you know CDP/ESP/martech/retailtech inside out, including strengths, weaknesses, positioning. Customer centricity - you have an innate ability to think as our prospects, understanding the needs and desires of the core stakeholders, as well as what messages will resonate with them Creative - you are a fountain of (commercial) creativity, coming up with ideas yourself and inspiring your team to get the best ideas out of them Technical - you can write collateral which gets technical stakeholders like CTOs excited to work with Ometria Bias for outcomes - there are many moving parts to your role, but you relentlessly and proactively execute on those deliverables which will have the biggest impact on our pipeline and win rate At home with detail - lots of complex initiatives don't phase you, and you're on top of the detail of everything happening across your remit. 30 days holiday + 1 day on your birthday (plus bank holidays) Health Insurance (Bupa) Mental Health Support (Spill, Calm) Cycle to work scheme Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection) Professional Development Fund
Apr 19, 2024
Full time
We are looking for a Senior Product Marketing Manager to ensure that our positioning and messaging demonstrate clear market differentiation, and to enable our commercial teams to effectively drive pipeline and close business. You'll be directly responsible for putting in place and executing a strategy that delivers our strategic messaging and differentiation across all touchpoints and collateral. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. Key Outcomes: Pipeline - repeatedly ideate, deliver and enable on positioning, messaging and collateral (e.g. case studies) which achieve a clear increase in pipeline Increase win rate - repeatedly ideate, deliver and enable on positioning, messaging and collateral (e.g. sales deck) which achieve a clear increase in win rate Key Responsibilities: Positioning and differentiation - own full rollout of messaging which will achieve market differentiation for our ICP and core personas, both externally through content below and internally through enabling all prospect and client-facing team members. Strategic thought leadership content - write core long-form strategic positioning content, e.g. ebooks, buyers guides. Strategic case studies - execute best in class video and written case studies delivering a clear positioning narrative Commercial collateral - prepare core decks e.g. sales deck, positioning deck, client re-engagement deck, partner joint value proposition deck. Website - write core website copy ensuring our differentiation is effectively communicated Strategic product launches - prepare messaging, copy, content and collateral for our core product releases Win/Loss interviews - interview new clients, lost deals, and client churns, following a structured process to evaluate their decision process and criteria Market-facing product collateral - create client-facing roadmap, webinars and other collateral Competencies and Experience: Commercial - your craft is marketing but your objective is to drive tangible business results and revenue growth, while building a financially effective business Competitive knowledge - you know CDP/ESP/martech/retailtech inside out, including strengths, weaknesses, positioning. Customer centricity - you have an innate ability to think as our prospects, understanding the needs and desires of the core stakeholders, as well as what messages will resonate with them Creative - you are a fountain of (commercial) creativity, coming up with ideas yourself and inspiring your team to get the best ideas out of them Technical - you can write collateral which gets technical stakeholders like CTOs excited to work with Ometria Bias for outcomes - there are many moving parts to your role, but you relentlessly and proactively execute on those deliverables which will have the biggest impact on our pipeline and win rate At home with detail - lots of complex initiatives don't phase you, and you're on top of the detail of everything happening across your remit. 30 days holiday + 1 day on your birthday (plus bank holidays) Health Insurance (Bupa) Mental Health Support (Spill, Calm) Cycle to work scheme Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection) Professional Development Fund
PLEASE READ FULL DESCRIPTION BEFORE APPLYING Chief Commercial Officer / Head of Sales vacancy (remote) £70k - £85k basic, car allowance, £145k OTE, pension, healthcare This role is to lead a sales and marketing team for a software and consultancy services provider, that specialise in supporting Social Housing and Local Authorities, to improve their services. The Chief Commercial Officer will be responsible for developing the Go To Market strategy for the revenue generation arm of the business, leading teams in new business sales, marketing and partner sales. As part of the Senior Management Team, you will have overarching responsibility for developing and delivering the sales strategy for all net new revenues. This business has developed their own, in-house, software solutions that provide significant advantages to Housing Associations in their bid to meet government targets, improve their processes and public user satisfaction. Following 20% growth in 2023 they are well positioned to grow their customer base as well as develop their breadth of solutions within their existing base of accounts. To be considered for the role, we are looking for the following, essential criteria: - 5 years + experience in Sales Leadership, selling SaaS / Software / Technology / Data to the UK Social Housing sector - Experienced in developing, then delivering sales strategy for new business sales and revenue marketing teams. - Board level operator, customer facing style leadership. - Proven experience in recruiting, training and mentoring high peformance teams. - Matrix management experience - will have managed managers and team numbers in excess of 12 staff. _ Proven experience of delivering against multi million pound sales targets. - full UK driving licence, happy with travel nationwide. PLEASE ONLY APPLY IF YOU MEET THE CRITERIA FOR THIS VACANCY - Thank you
Apr 19, 2024
Full time
PLEASE READ FULL DESCRIPTION BEFORE APPLYING Chief Commercial Officer / Head of Sales vacancy (remote) £70k - £85k basic, car allowance, £145k OTE, pension, healthcare This role is to lead a sales and marketing team for a software and consultancy services provider, that specialise in supporting Social Housing and Local Authorities, to improve their services. The Chief Commercial Officer will be responsible for developing the Go To Market strategy for the revenue generation arm of the business, leading teams in new business sales, marketing and partner sales. As part of the Senior Management Team, you will have overarching responsibility for developing and delivering the sales strategy for all net new revenues. This business has developed their own, in-house, software solutions that provide significant advantages to Housing Associations in their bid to meet government targets, improve their processes and public user satisfaction. Following 20% growth in 2023 they are well positioned to grow their customer base as well as develop their breadth of solutions within their existing base of accounts. To be considered for the role, we are looking for the following, essential criteria: - 5 years + experience in Sales Leadership, selling SaaS / Software / Technology / Data to the UK Social Housing sector - Experienced in developing, then delivering sales strategy for new business sales and revenue marketing teams. - Board level operator, customer facing style leadership. - Proven experience in recruiting, training and mentoring high peformance teams. - Matrix management experience - will have managed managers and team numbers in excess of 12 staff. _ Proven experience of delivering against multi million pound sales targets. - full UK driving licence, happy with travel nationwide. PLEASE ONLY APPLY IF YOU MEET THE CRITERIA FOR THIS VACANCY - Thank you
The opportunity This is an exciting opportunity for an experienced researcher to manage the research and insights function within the Department of Student Marketing, Recruitment and Admissions. The Market Research and Insights Manager plays a key role in ensuring that all departmental initiatives are grounded in strong evidence and market intelligence. You will shape the department's research approach, managing a diverse portfolio of qualitative and quantitative research programmes from start to finish. This will involve delivering tracker studies and bespoke research on a range of topics, including our applicants' experience, decision-making process, support needs, and content preferences. You will also identify market opportunities and trends by analysing data, reports, and intelligence from internal and external sources. Your work will inform our strategies for student marketing, recruitment and admissions in the UK and internationally. Clearly conveying research results and insights to a range of stakeholders will be key, allowing you to maximise the impact of your research within the department and beyond. Working collaboratively across the department, UAL Colleges and other business units, you will play a key role in achieving a first-class student experience from enquiry through to enrolment. About you You will be educated to degree level or above, with substantial experience working in a market research or analytical role. You will have practical experience of leading market research and customer insights projects to inform strategic decision making, with areas of specialism in quantitative surveying, qualitative interviews, focus groups and secondary / desk research. You will work to maintain a high standard of research and ensure research best practice. The role requires a candidate with proven experience in all aspects of qualitative and quantitative research design and delivery, including sampling, questionnaire / discussion guide design, fieldwork management, and reporting. Experience managing external suppliers is desirable. You will demonstrate advanced working knowledge of software and systems used to support data analysis for market research, such as SPSS, Q, or Microsoft Excel. You will be capable of analysing, interpreting and reporting complex datasets and combining data from different sources. You will be experienced with reporting tools such as PowerPoint and dashboards. Developing clear reports is key to the role, and you will have the ability to communicate insights effectively to stakeholders. The role also demands exceptional interpersonal and communication skills, with experience of collaboration and building effective internal working relationships across different levels of seniority and functions. You will have a proven ability to work independently without direct supervision and be able to demonstrate initiative and creativity to resolve problems. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. For further details and to apply please click the apply button. Closing date: 19 th April 2024 at 23:55. If you have any queries you may get in contact on . Our culture We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.
Apr 19, 2024
Full time
The opportunity This is an exciting opportunity for an experienced researcher to manage the research and insights function within the Department of Student Marketing, Recruitment and Admissions. The Market Research and Insights Manager plays a key role in ensuring that all departmental initiatives are grounded in strong evidence and market intelligence. You will shape the department's research approach, managing a diverse portfolio of qualitative and quantitative research programmes from start to finish. This will involve delivering tracker studies and bespoke research on a range of topics, including our applicants' experience, decision-making process, support needs, and content preferences. You will also identify market opportunities and trends by analysing data, reports, and intelligence from internal and external sources. Your work will inform our strategies for student marketing, recruitment and admissions in the UK and internationally. Clearly conveying research results and insights to a range of stakeholders will be key, allowing you to maximise the impact of your research within the department and beyond. Working collaboratively across the department, UAL Colleges and other business units, you will play a key role in achieving a first-class student experience from enquiry through to enrolment. About you You will be educated to degree level or above, with substantial experience working in a market research or analytical role. You will have practical experience of leading market research and customer insights projects to inform strategic decision making, with areas of specialism in quantitative surveying, qualitative interviews, focus groups and secondary / desk research. You will work to maintain a high standard of research and ensure research best practice. The role requires a candidate with proven experience in all aspects of qualitative and quantitative research design and delivery, including sampling, questionnaire / discussion guide design, fieldwork management, and reporting. Experience managing external suppliers is desirable. You will demonstrate advanced working knowledge of software and systems used to support data analysis for market research, such as SPSS, Q, or Microsoft Excel. You will be capable of analysing, interpreting and reporting complex datasets and combining data from different sources. You will be experienced with reporting tools such as PowerPoint and dashboards. Developing clear reports is key to the role, and you will have the ability to communicate insights effectively to stakeholders. The role also demands exceptional interpersonal and communication skills, with experience of collaboration and building effective internal working relationships across different levels of seniority and functions. You will have a proven ability to work independently without direct supervision and be able to demonstrate initiative and creativity to resolve problems. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. For further details and to apply please click the apply button. Closing date: 19 th April 2024 at 23:55. If you have any queries you may get in contact on . Our culture We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.
End Date Thursday 25 April 2024 Salary Range £37,548 - £41,720 We support flexible working - click here for more information on flexible working options Flexible Working Options Job Share, Unable to Offer Agile Options Job Description Summary We re building a trailblazing workplace experience team, and we ll completely transform how we manage our buildings. Job Description JOB TITLE: Workplace Experience Assistant Manager LOCATION(S): Edinburgh or Chester HOURS: Full time WORKING PATTERN: This role involves spending 100% of your time at one of our offices. About the opportunity We re building a trailblazing workplace experience team, and we ll completely transform how we manage our buildings. We re looking for customer centric people, that ll take ownership of LBG workplace experiences. You ll need to have passion for customer service and be a workplace role model driving LBG culture within our workplaces. It s our goal to ensure our buildings are safe, secure, have a sense of community and are places that colleagues love to work. What you ll get from us The chance to be part of an industry leading business area with a great team culture. Exposure to senior leadership across the group and opportunities to grow your network The opportunity to have a real positive impact on the lives of our people Day to day, you'll: Own the colleague experience within your site including being the first point of contact for colleagues, supporting colleagues with day-to-day queries, listening to colleague feedback, working with our Workplace Community Leader to ensuring our buildings are safe, secure, have a sense of community and places that colleagues love to work from Ensure our buildings are safe and secure through regular operational checks including fire doors, fire risk assessment and hygiene checks - working with our service provider to react quickly to things that need fixing in line with compliance and regulation. Support our communities, drive employee engagement overseeing events and communications including in-house or off-site activities, socials and celebrations for employee engagement, marketing, and talent attraction, coordinating all details from inception to execution. You'll be responsible for managing the local communities budget for the workplace, working with Workplace Community Leader to drive community events and activities aligned to cultural change and building community, feeding in to Regional lead. Support change projects to give local input and execute any local requirements. You'll empower colleagues on site to use our spaces, tech & tools in line with our design standards through onboarding tours and tech showcases, and then challenging our colleague behaviours to embed our workplace habits and bring to life our design. Oversee communications for the local workplace including leaders and colleague messaging and updating community on any incidents and repairs and interact with local colleagues and leaders through online communications, digital signage and regular forums including running our local workplace council and supporting our local leadership group, including fulfilling actions from forums to enhance the overall workplace. Oversee the office runs smoothly, is safe, and is clean and tidy - checking on meeting room set up, IT first fix triage, removing old equipment, furniture, or appliances. Proactively spotting faults. Providing event support for business units, restocking stationery and printer hubs, supporting colleagues with DSE equipment, locker management, lost property, and meeting room technology What we're looking for: You love working at Lloyds Banking Group and have a passion for your local workplace. You care about colleagues and want to make a difference to their working day and how they feel about their workplaces. You have strong stakeholder management skills and have the ability to build relationships with those around you quickly - understanding needs and putting others at ease. You can evidence effective planning and managing of projects. You have an ability to think creatively and facilitate group ideation. You can produce engaging, and clear communications intended for colleagues. And any experience of these would be really useful: You have existing experience supporting the running of our workplace. You have knowledge of Health & Safety in the workplace. You have experience running both large and small-scale events - preferably within Lloyds Banking Group You can show strong evidence of pro-active networking, including engagement with external organisations and events. You think differently to others - Able to demonstrate an entrepreneurial and innovative approach to your role. You have experience listening to colleagues through a variety of methods About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you d like reasonable adjustments to be made to the recruitment process, just let us know. We expect there to be a lot of interest in this job advert and due to the amount of recruitment we are undertaking as a team we will be directing all questions to our 'Find out more' call which will take place on Thurs 22nd Feb at 10am. Please reach out to Amy Holmes (Workplace Experience) for the invite or recording Apply today! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Apr 19, 2024
Full time
End Date Thursday 25 April 2024 Salary Range £37,548 - £41,720 We support flexible working - click here for more information on flexible working options Flexible Working Options Job Share, Unable to Offer Agile Options Job Description Summary We re building a trailblazing workplace experience team, and we ll completely transform how we manage our buildings. Job Description JOB TITLE: Workplace Experience Assistant Manager LOCATION(S): Edinburgh or Chester HOURS: Full time WORKING PATTERN: This role involves spending 100% of your time at one of our offices. About the opportunity We re building a trailblazing workplace experience team, and we ll completely transform how we manage our buildings. We re looking for customer centric people, that ll take ownership of LBG workplace experiences. You ll need to have passion for customer service and be a workplace role model driving LBG culture within our workplaces. It s our goal to ensure our buildings are safe, secure, have a sense of community and are places that colleagues love to work. What you ll get from us The chance to be part of an industry leading business area with a great team culture. Exposure to senior leadership across the group and opportunities to grow your network The opportunity to have a real positive impact on the lives of our people Day to day, you'll: Own the colleague experience within your site including being the first point of contact for colleagues, supporting colleagues with day-to-day queries, listening to colleague feedback, working with our Workplace Community Leader to ensuring our buildings are safe, secure, have a sense of community and places that colleagues love to work from Ensure our buildings are safe and secure through regular operational checks including fire doors, fire risk assessment and hygiene checks - working with our service provider to react quickly to things that need fixing in line with compliance and regulation. Support our communities, drive employee engagement overseeing events and communications including in-house or off-site activities, socials and celebrations for employee engagement, marketing, and talent attraction, coordinating all details from inception to execution. You'll be responsible for managing the local communities budget for the workplace, working with Workplace Community Leader to drive community events and activities aligned to cultural change and building community, feeding in to Regional lead. Support change projects to give local input and execute any local requirements. You'll empower colleagues on site to use our spaces, tech & tools in line with our design standards through onboarding tours and tech showcases, and then challenging our colleague behaviours to embed our workplace habits and bring to life our design. Oversee communications for the local workplace including leaders and colleague messaging and updating community on any incidents and repairs and interact with local colleagues and leaders through online communications, digital signage and regular forums including running our local workplace council and supporting our local leadership group, including fulfilling actions from forums to enhance the overall workplace. Oversee the office runs smoothly, is safe, and is clean and tidy - checking on meeting room set up, IT first fix triage, removing old equipment, furniture, or appliances. Proactively spotting faults. Providing event support for business units, restocking stationery and printer hubs, supporting colleagues with DSE equipment, locker management, lost property, and meeting room technology What we're looking for: You love working at Lloyds Banking Group and have a passion for your local workplace. You care about colleagues and want to make a difference to their working day and how they feel about their workplaces. You have strong stakeholder management skills and have the ability to build relationships with those around you quickly - understanding needs and putting others at ease. You can evidence effective planning and managing of projects. You have an ability to think creatively and facilitate group ideation. You can produce engaging, and clear communications intended for colleagues. And any experience of these would be really useful: You have existing experience supporting the running of our workplace. You have knowledge of Health & Safety in the workplace. You have experience running both large and small-scale events - preferably within Lloyds Banking Group You can show strong evidence of pro-active networking, including engagement with external organisations and events. You think differently to others - Able to demonstrate an entrepreneurial and innovative approach to your role. You have experience listening to colleagues through a variety of methods About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you d like reasonable adjustments to be made to the recruitment process, just let us know. We expect there to be a lot of interest in this job advert and due to the amount of recruitment we are undertaking as a team we will be directing all questions to our 'Find out more' call which will take place on Thurs 22nd Feb at 10am. Please reach out to Amy Holmes (Workplace Experience) for the invite or recording Apply today! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Senior Product Manager, Subscriptions Growth Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal Opportunity Statement We are actively creating an equitable environment for every Monzonaut to thrive. Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
Apr 19, 2024
Full time
Senior Product Manager, Subscriptions Growth Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal Opportunity Statement We are actively creating an equitable environment for every Monzonaut to thrive. Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
Category Manager London Up To 50,000 + excellent benefits Category Manager / Senior Buyer Permanent / full time role Hybrid working (2 days per week at home) Basic salary up to 50,000 +car + bonus potential + company benefits A fantastic opportunity has arisen for a buyer / senior buyer / category manager within a multi-channel Home Improvement retailer as a Category Manager. You will cover a broad range of consumer products for a high profile and trend led category. You'll be a key part of the decision-making process, and therefore expected to bring your out of the box thinking to help shape and influence the direction of the business. The role encompasses all aspects of Category Management & Buying where responsibilities within the role are varied and include sourcing the right range of products from current and new suppliers through to the pricing and promotion to maximise consumer appeal About You You will be a proven Category Manager, Buyer or Range Manager ideally with experience in DIY/Home/Garden categories but other transferable sectors will be considered A commercial mindset, extensive experience in understanding consumer needs and a broad knowledge of marketing and sales principles. Taking accountability and ownership for all aspects of the category you will have previous experience of successfully delivering in a category management or buying role, ideally with experience in a multichannel environment. A curious and natural approach to solving problems alongside the drive and enthusiasm to achieve commercial targets and to maximise our commercial success. Don't worry if you do not have specific category experience within the DIY/Trade or Home Improvement sector, and whilst retail experience would be a benefit, this is also not essential - it is those core skills in buying and category management that we are looking for coupled with the drive and ambition to make a difference. On offer is a salary and fab benefits package, plus flexibility to get that work/life balance. We'd love to hear from you if you are interested and would like to apply for the role. BBBH30265
Apr 19, 2024
Full time
Category Manager London Up To 50,000 + excellent benefits Category Manager / Senior Buyer Permanent / full time role Hybrid working (2 days per week at home) Basic salary up to 50,000 +car + bonus potential + company benefits A fantastic opportunity has arisen for a buyer / senior buyer / category manager within a multi-channel Home Improvement retailer as a Category Manager. You will cover a broad range of consumer products for a high profile and trend led category. You'll be a key part of the decision-making process, and therefore expected to bring your out of the box thinking to help shape and influence the direction of the business. The role encompasses all aspects of Category Management & Buying where responsibilities within the role are varied and include sourcing the right range of products from current and new suppliers through to the pricing and promotion to maximise consumer appeal About You You will be a proven Category Manager, Buyer or Range Manager ideally with experience in DIY/Home/Garden categories but other transferable sectors will be considered A commercial mindset, extensive experience in understanding consumer needs and a broad knowledge of marketing and sales principles. Taking accountability and ownership for all aspects of the category you will have previous experience of successfully delivering in a category management or buying role, ideally with experience in a multichannel environment. A curious and natural approach to solving problems alongside the drive and enthusiasm to achieve commercial targets and to maximise our commercial success. Don't worry if you do not have specific category experience within the DIY/Trade or Home Improvement sector, and whilst retail experience would be a benefit, this is also not essential - it is those core skills in buying and category management that we are looking for coupled with the drive and ambition to make a difference. On offer is a salary and fab benefits package, plus flexibility to get that work/life balance. We'd love to hear from you if you are interested and would like to apply for the role. BBBH30265
Senior Product Manager, Subscriptions Growth London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote UK £95,000 to £110,000 + Benefits About us: Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
Apr 19, 2024
Full time
Senior Product Manager, Subscriptions Growth London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote UK £95,000 to £110,000 + Benefits About us: Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
Lead Marketing Manager - Secondment/FTC Team Brand & Marketing Location Holborn Office County Central London Ref # 21285 Closing Date 23-Apr-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Be responsible for managing the marketing and communication plans for our most important stakeholder - our customers • Develop, land and evolve go-to-market strategies and campaigns covering acquisition, engagement and retention • Map the end to end customer journey and create service led communications that enable a seamless end to end experience • Work hand in hand with product and digital marketing teams to ensure product and channel strategies exceed key metrics and P&L targets • Grow a thorough understanding of customer needs and market insights to develop effective propositions and campaigns • Create customer lifecycle plans and nurture tracks that embed deep customer relationships and meet more needs • Post campaign implantation reviews of all campaigns and ensure learning is embedded • Drive cross functional planning and engagement to ensure visibility and alignment on plans • Any other duties as required that reasonably fall within the job And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • You are likely to have worked in these job roles for 5+ years (or similar): Marketing Manager, Lead Marketing Manager, Senior Marketing Manager • Experience in above the line and below the line marketing tactics including budget, agency management and managing end to end customer communication journeys • Demonstrate the ability to be a strategic thinker with critical analysis skills, as you'll need to work with customer insight and business data to create strategic go-to-market plans, with a focus on continuous improvement and optimisation • Track record in developing and implementing contact strategies to nurture and grow our base • Strong analytical ability to pursue the most cost-effective and profitable ROI. Revenue and cost are two of our strategic priorities • Extensive project management skills in multi-functional projects, and are highly collaborative with stakeholder management skills at all levels • Have a background in delivering customer centric propositions, marketing strategies and activities that deeply meet customer needs and deliver on our business growth objectives • Experience in financial services ideal but not essential • Have a background in motivating others and be comfortable to confront the status quo Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Apr 19, 2024
Contractor
Lead Marketing Manager - Secondment/FTC Team Brand & Marketing Location Holborn Office County Central London Ref # 21285 Closing Date 23-Apr-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Be responsible for managing the marketing and communication plans for our most important stakeholder - our customers • Develop, land and evolve go-to-market strategies and campaigns covering acquisition, engagement and retention • Map the end to end customer journey and create service led communications that enable a seamless end to end experience • Work hand in hand with product and digital marketing teams to ensure product and channel strategies exceed key metrics and P&L targets • Grow a thorough understanding of customer needs and market insights to develop effective propositions and campaigns • Create customer lifecycle plans and nurture tracks that embed deep customer relationships and meet more needs • Post campaign implantation reviews of all campaigns and ensure learning is embedded • Drive cross functional planning and engagement to ensure visibility and alignment on plans • Any other duties as required that reasonably fall within the job And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • You are likely to have worked in these job roles for 5+ years (or similar): Marketing Manager, Lead Marketing Manager, Senior Marketing Manager • Experience in above the line and below the line marketing tactics including budget, agency management and managing end to end customer communication journeys • Demonstrate the ability to be a strategic thinker with critical analysis skills, as you'll need to work with customer insight and business data to create strategic go-to-market plans, with a focus on continuous improvement and optimisation • Track record in developing and implementing contact strategies to nurture and grow our base • Strong analytical ability to pursue the most cost-effective and profitable ROI. Revenue and cost are two of our strategic priorities • Extensive project management skills in multi-functional projects, and are highly collaborative with stakeholder management skills at all levels • Have a background in delivering customer centric propositions, marketing strategies and activities that deeply meet customer needs and deliver on our business growth objectives • Experience in financial services ideal but not essential • Have a background in motivating others and be comfortable to confront the status quo Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Simon & Schuster UK is one of the leading general book publishing companies in the UK and was named Publisher of the Year at the British Book Awards in 2022 and 2023. They also won Children's Publisher of the Year in 2023. Based in London with sister companies in the United States, Canada, Australia and India, the UK division has four imprints: Gallery, Scribner, Simon & Schuster; and Simon & Schuster Children's Books, which publish a wide and eclectic mix of authors ranging across commercial fiction, literary fiction, general non-fiction, and children's publications. Home to bestselling authors and award winners, Simon & Schuster UK is a publishing house of quality writing and a proud home to its authors and their exceptional work. It also runs a sales and distribution service for a number of independent and international publishers including Andrews McMeel, Black Library, Boom! Studios, Elliott & Thompson, Inner Traditions, Rebellion and VIZ Media. Simon & Schuster International is dedicated to publishing a broad and diverse range of books for everyone, representative of the world around us. They are committed to working with and supporting writers, illustrators, and other creative partners from all walks of life, regardless of race, sexual orientation, gender identity, disability status, nationality, religion or belief, age, social or economic circumstance. Please note this is a 13 Month full time Fixed Term Contract position. Flexibility is needed outside of core work hours, as it may require the occasional evening and weekend work. The Job Profile We are looking for a Senior Press Officer or Publicity Manager to join our award-winning publicity team. Reporting to a senior member of the publicity team, the candidate for the role will coordinate successful publicity campaigns on a range of S&S Adult fiction and non-fiction titles. The Job Role Working on a range of fiction and non-fiction, you will have good media contacts and demonstrable knowledge in planning and executing book tours using a variety of outlets, coordinating events in bookshops, festivals, libraries and beyond, and expertise in social media. You will independently plan and implement strategic, sales-driven publicity campaigns for titles across Simon & Schuster's adult publishing lists across our crime and commercial fiction list, literary fiction and non-fiction on our Scribner list, and a variety of non-fiction titles across nature and travel, popular science, history, and sport. There will also be opportunities to support senior members of the publicity team on brand fiction and celebrity titles. Whilst this role encompasses work on a wide variety of titles, we are particularly keen to welcome applications from candidates with experience in or passions for serious non-fiction. The Candidate Profile A prowess for multi-tasking and innovative thinking is a must, as is exemplary organisational skills and an eye for detail, the ability to handle a variety of campaigns from debuts to brand authors, and the ability to juggle multiple campaigns at once. You will have great communication and interpersonal skills with the ability to build relationships with authors, agents press/media contacts, internal and external stakeholders. A proven track record of leading and delivering inventive and strategic publicity campaigns across both traditional and digital media is essential, in addition to proven success in organising events and book tours, big and small. You will have an established network of media and event contacts and be able to hit the ground-running in a vibrant department. Starting Salary from £33,000 Deadline: 25 April 2024 Simon & Schuster UK is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity and gender expression. Candidates hired for this or any other posted Simon & Schuster UK role will be employees of Simon & Schuster UK Ltd subject to all policies and eligible solely for the benefits plans thereof. We have updated our Workplace Privacy Notice. If you have questions about data privacy, please contact us here:
Apr 19, 2024
Full time
Simon & Schuster UK is one of the leading general book publishing companies in the UK and was named Publisher of the Year at the British Book Awards in 2022 and 2023. They also won Children's Publisher of the Year in 2023. Based in London with sister companies in the United States, Canada, Australia and India, the UK division has four imprints: Gallery, Scribner, Simon & Schuster; and Simon & Schuster Children's Books, which publish a wide and eclectic mix of authors ranging across commercial fiction, literary fiction, general non-fiction, and children's publications. Home to bestselling authors and award winners, Simon & Schuster UK is a publishing house of quality writing and a proud home to its authors and their exceptional work. It also runs a sales and distribution service for a number of independent and international publishers including Andrews McMeel, Black Library, Boom! Studios, Elliott & Thompson, Inner Traditions, Rebellion and VIZ Media. Simon & Schuster International is dedicated to publishing a broad and diverse range of books for everyone, representative of the world around us. They are committed to working with and supporting writers, illustrators, and other creative partners from all walks of life, regardless of race, sexual orientation, gender identity, disability status, nationality, religion or belief, age, social or economic circumstance. Please note this is a 13 Month full time Fixed Term Contract position. Flexibility is needed outside of core work hours, as it may require the occasional evening and weekend work. The Job Profile We are looking for a Senior Press Officer or Publicity Manager to join our award-winning publicity team. Reporting to a senior member of the publicity team, the candidate for the role will coordinate successful publicity campaigns on a range of S&S Adult fiction and non-fiction titles. The Job Role Working on a range of fiction and non-fiction, you will have good media contacts and demonstrable knowledge in planning and executing book tours using a variety of outlets, coordinating events in bookshops, festivals, libraries and beyond, and expertise in social media. You will independently plan and implement strategic, sales-driven publicity campaigns for titles across Simon & Schuster's adult publishing lists across our crime and commercial fiction list, literary fiction and non-fiction on our Scribner list, and a variety of non-fiction titles across nature and travel, popular science, history, and sport. There will also be opportunities to support senior members of the publicity team on brand fiction and celebrity titles. Whilst this role encompasses work on a wide variety of titles, we are particularly keen to welcome applications from candidates with experience in or passions for serious non-fiction. The Candidate Profile A prowess for multi-tasking and innovative thinking is a must, as is exemplary organisational skills and an eye for detail, the ability to handle a variety of campaigns from debuts to brand authors, and the ability to juggle multiple campaigns at once. You will have great communication and interpersonal skills with the ability to build relationships with authors, agents press/media contacts, internal and external stakeholders. A proven track record of leading and delivering inventive and strategic publicity campaigns across both traditional and digital media is essential, in addition to proven success in organising events and book tours, big and small. You will have an established network of media and event contacts and be able to hit the ground-running in a vibrant department. Starting Salary from £33,000 Deadline: 25 April 2024 Simon & Schuster UK is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity and gender expression. Candidates hired for this or any other posted Simon & Schuster UK role will be employees of Simon & Schuster UK Ltd subject to all policies and eligible solely for the benefits plans thereof. We have updated our Workplace Privacy Notice. If you have questions about data privacy, please contact us here:
Mansell Recruitment Group
Stoke-on-trent, Staffordshire
About the Company: Our client is a leading chemical manufacturing company specialising in the production of high-quality adhesives for industrial applications. With a rich heritage and a reputation for excellence, they have established themselves as industry pioneers, delivering innovative adhesive solutions that meet the diverse needs of their clientele across various sectors. Committed to sustainability, quality, and customer satisfaction, they are passionate about driving growth and fostering long-term partnerships with their customers. The Role: We are seeking a dynamic and driven Area Sales Manager to join our client's expanding team. The successful candidate will be responsible for driving sales of adhesives into industrial environments across England. This is an exciting opportunity to represent a market-leading brand, promoting innovative adhesive solutions and building strong relationships with new and existing customers. Key Responsibilities: Develop and implement strategic sales plans to achieve and exceed sales targets within the industrial sector. Identify and pursue new business opportunities, generating leads and establishing new accounts. Build and maintain strong relationships with key decision-makers and influencers within target industries. Provide technical expertise and support to customers, offering tailored adhesive solutions to meet their specific requirements. Collaborate closely with internal teams including marketing, customer service, and product development to ensure alignment with company objectives and customer needs. Monitor market trends, competitor activities, and industry developments to identify opportunities and threats, adapting strategies accordingly. Prepare and present sales forecasts, reports, and presentations to senior management, highlighting achievements, challenges, and opportunities for growth. Key Skills and Experience: Proven track record in sales, preferably within the chemical or adhesive industry. Strong understanding of industrial environments and applications where adhesives are used. Excellent communication and negotiation skills with the ability to influence and persuade at all levels. Self-motivated with a proactive approach to identifying and pursuing opportunities. Ability to work autonomously and manage time effectively, balancing multiple priorities and deadlines. Full UK driving licence. The Package: Competitive salary of 35,000 - 55,000 per annum, depending on experience and performance. Company car provided.
Apr 19, 2024
Full time
About the Company: Our client is a leading chemical manufacturing company specialising in the production of high-quality adhesives for industrial applications. With a rich heritage and a reputation for excellence, they have established themselves as industry pioneers, delivering innovative adhesive solutions that meet the diverse needs of their clientele across various sectors. Committed to sustainability, quality, and customer satisfaction, they are passionate about driving growth and fostering long-term partnerships with their customers. The Role: We are seeking a dynamic and driven Area Sales Manager to join our client's expanding team. The successful candidate will be responsible for driving sales of adhesives into industrial environments across England. This is an exciting opportunity to represent a market-leading brand, promoting innovative adhesive solutions and building strong relationships with new and existing customers. Key Responsibilities: Develop and implement strategic sales plans to achieve and exceed sales targets within the industrial sector. Identify and pursue new business opportunities, generating leads and establishing new accounts. Build and maintain strong relationships with key decision-makers and influencers within target industries. Provide technical expertise and support to customers, offering tailored adhesive solutions to meet their specific requirements. Collaborate closely with internal teams including marketing, customer service, and product development to ensure alignment with company objectives and customer needs. Monitor market trends, competitor activities, and industry developments to identify opportunities and threats, adapting strategies accordingly. Prepare and present sales forecasts, reports, and presentations to senior management, highlighting achievements, challenges, and opportunities for growth. Key Skills and Experience: Proven track record in sales, preferably within the chemical or adhesive industry. Strong understanding of industrial environments and applications where adhesives are used. Excellent communication and negotiation skills with the ability to influence and persuade at all levels. Self-motivated with a proactive approach to identifying and pursuing opportunities. Ability to work autonomously and manage time effectively, balancing multiple priorities and deadlines. Full UK driving licence. The Package: Competitive salary of 35,000 - 55,000 per annum, depending on experience and performance. Company car provided.
Mansell Recruitment Group
Stoke-on-trent, Staffordshire
About the Company: Our client is a leading chemical manufacturing company specialising in the production of high-quality lubricants for industrial applications. With a rich heritage and a reputation for excellence, they have established themselves as industry pioneers, delivering innovative lubricant solutions that meet the diverse needs of their clientele across various sectors. Committed to sustainability, quality, and customer satisfaction, they are passionate about driving growth and fostering long-term partnerships with their customers. The Role: We are seeking a dynamic and driven Area Sales Manager to join our client's expanding team. The successful candidate will be responsible for driving sales of lubricants into industrial environments across England. This is an exciting opportunity to represent a market-leading brand, promoting innovative lubricant solutions and building strong relationships with new and existing customers. Key Responsibilities: Develop and implement strategic sales plans to achieve and exceed sales targets within the industrial sector. Identify and pursue new business opportunities, generating leads and establishing new accounts. Build and maintain strong relationships with key decision-makers and influencers within target industries. Provide technical expertise and support to customers, offering tailored lubricant solutions to meet their specific requirements. Collaborate closely with internal teams including marketing, customer service, and product development to ensure alignment with company objectives and customer needs. Monitor market trends, competitor activities, and industry developments to identify opportunities and threats, adapting strategies accordingly. Prepare and present sales forecasts, reports, and presentations to senior management, highlighting achievements, challenges, and opportunities for growth. Key Skills and Experience: Proven track record in sales, preferably within the chemical or lubricnant industry. Strong understanding of industrial environments and applications where lubricants are used. Excellent communication and negotiation skills with the ability to influence and persuade at all levels. Self-motivated with a proactive approach to identifying and pursuing opportunities. Ability to work autonomously and manage time effectively, balancing multiple priorities and deadlines. Full UK driving licence. The Package: Competitive salary of £35,000 - £55,000 per annum, depending on experience and performance. Company car provided.
Apr 19, 2024
Full time
About the Company: Our client is a leading chemical manufacturing company specialising in the production of high-quality lubricants for industrial applications. With a rich heritage and a reputation for excellence, they have established themselves as industry pioneers, delivering innovative lubricant solutions that meet the diverse needs of their clientele across various sectors. Committed to sustainability, quality, and customer satisfaction, they are passionate about driving growth and fostering long-term partnerships with their customers. The Role: We are seeking a dynamic and driven Area Sales Manager to join our client's expanding team. The successful candidate will be responsible for driving sales of lubricants into industrial environments across England. This is an exciting opportunity to represent a market-leading brand, promoting innovative lubricant solutions and building strong relationships with new and existing customers. Key Responsibilities: Develop and implement strategic sales plans to achieve and exceed sales targets within the industrial sector. Identify and pursue new business opportunities, generating leads and establishing new accounts. Build and maintain strong relationships with key decision-makers and influencers within target industries. Provide technical expertise and support to customers, offering tailored lubricant solutions to meet their specific requirements. Collaborate closely with internal teams including marketing, customer service, and product development to ensure alignment with company objectives and customer needs. Monitor market trends, competitor activities, and industry developments to identify opportunities and threats, adapting strategies accordingly. Prepare and present sales forecasts, reports, and presentations to senior management, highlighting achievements, challenges, and opportunities for growth. Key Skills and Experience: Proven track record in sales, preferably within the chemical or lubricnant industry. Strong understanding of industrial environments and applications where lubricants are used. Excellent communication and negotiation skills with the ability to influence and persuade at all levels. Self-motivated with a proactive approach to identifying and pursuing opportunities. Ability to work autonomously and manage time effectively, balancing multiple priorities and deadlines. Full UK driving licence. The Package: Competitive salary of £35,000 - £55,000 per annum, depending on experience and performance. Company car provided.
A Full-service Digital Marketing Agency based in Warwickshire is on the hunt for a Digital Account Manager to jump on board, working to enhance client relationships and develop successful SEO campaigns. If you are looking for a good work/life balance this agency is for you. They operate a four-day working week, with Wednesdays off to do whatever it is you like in your free time! Location: Warwickshire (onsite) Salary: Up to 38,000 At least two years experience in a Senior AE/ AE position Experience working with clients of all levels to deliver digital campaigns that are on time and within budget The ability to implement successful SEO campaigns Confident in providing proactive recommendations to clients in order to optimise campus performance Happy to liaise with varying teams to create strategies aligned with the client's objectives Able to oversee the implementation of those strategies, making sure they meet the client's expectations Happy to attend client meetings, in person and via video Capable of actively identifying opportunities to cross-sell services to existing clients Proficient data analysis skills to gather insights and recommendations Happy to multi-task and work with multiple different clients at the same time If this sounds like you, email your CV to: or apply following the links. Please note due to the volume of applicants we can only respond to those deemed suitable for the position
Apr 19, 2024
Full time
A Full-service Digital Marketing Agency based in Warwickshire is on the hunt for a Digital Account Manager to jump on board, working to enhance client relationships and develop successful SEO campaigns. If you are looking for a good work/life balance this agency is for you. They operate a four-day working week, with Wednesdays off to do whatever it is you like in your free time! Location: Warwickshire (onsite) Salary: Up to 38,000 At least two years experience in a Senior AE/ AE position Experience working with clients of all levels to deliver digital campaigns that are on time and within budget The ability to implement successful SEO campaigns Confident in providing proactive recommendations to clients in order to optimise campus performance Happy to liaise with varying teams to create strategies aligned with the client's objectives Able to oversee the implementation of those strategies, making sure they meet the client's expectations Happy to attend client meetings, in person and via video Capable of actively identifying opportunities to cross-sell services to existing clients Proficient data analysis skills to gather insights and recommendations Happy to multi-task and work with multiple different clients at the same time If this sounds like you, email your CV to: or apply following the links. Please note due to the volume of applicants we can only respond to those deemed suitable for the position
Technical Account Manager Telford Permanent £26,000-£30,000 + Bonus Enhanced Benefits Package Are you an experienced Account Manager from the Engineering industry who is seeking a new role within a forward-thinking, employee-centric and industry-leading Global organisation? Currently operating in 45 countries, servicing thousands of Customers within the FMCG industry - you will play a pivotal role in the management of Customer Accounts to deliver an exemplary Customer Experience. The Company A globally recognised Engineering organisation who despite their market dominance spanning across Europe, US & Canada, Asia and Africa, remains a family run company with shared goals across the entire Group. A socially conscious, solutions driven and open cultured approach to business partnerships internally and externally set them apart from their competitors and inspire the team to strive for greatness. UK Headquarters based in Telford, offer a professional, accessible, and comfortable workspace, where employees feel valued and supported by the Senior Leadership Team. UK revenue has doubled in size over the past 5 years, which is testament to their entrepreneurial culture. The Opportunity Working in close partnership with Marketing and external sales teams to identify, qualify and develop successful business partnerships. Make active contributions to the development and profitability of new an existing customer accounts, taking a consultative and solutions-based approach to meet customer requirements. Proactively follow up enquiries, ensuring proposals are issued within agreed time schedules. Taking a diligent approach to managing Customer data and insights on the CRM system. Paying close attention to deadlines and SLA s to ensure smooth service delivery, taking ownership of communicating updates with the customer. Monday Friday 8:30am-5pm with Hybrid options available 25 days holiday + stats, increasing with service. Enhanced Parental leave allowances Employee retail discount scheme Well-being program Life Insurance The Candidate You will bring industry experience from within the Engineering industry, with a proven ability in developing and maintaining professional business relationships with both internal and external stakeholders. You will be consultative and solutions-driven, with a keen eye for detail and committed to listening to customer requirements. Strong IT skills are required, including intermediate level excel knowledge. Above all, you will be committed to delivering an excellent level of service at all times and passionate about collaboration with your team both UK and overseas. For further information please contact Lydia Johnson at Seymour John Ltd By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Apr 19, 2024
Full time
Technical Account Manager Telford Permanent £26,000-£30,000 + Bonus Enhanced Benefits Package Are you an experienced Account Manager from the Engineering industry who is seeking a new role within a forward-thinking, employee-centric and industry-leading Global organisation? Currently operating in 45 countries, servicing thousands of Customers within the FMCG industry - you will play a pivotal role in the management of Customer Accounts to deliver an exemplary Customer Experience. The Company A globally recognised Engineering organisation who despite their market dominance spanning across Europe, US & Canada, Asia and Africa, remains a family run company with shared goals across the entire Group. A socially conscious, solutions driven and open cultured approach to business partnerships internally and externally set them apart from their competitors and inspire the team to strive for greatness. UK Headquarters based in Telford, offer a professional, accessible, and comfortable workspace, where employees feel valued and supported by the Senior Leadership Team. UK revenue has doubled in size over the past 5 years, which is testament to their entrepreneurial culture. The Opportunity Working in close partnership with Marketing and external sales teams to identify, qualify and develop successful business partnerships. Make active contributions to the development and profitability of new an existing customer accounts, taking a consultative and solutions-based approach to meet customer requirements. Proactively follow up enquiries, ensuring proposals are issued within agreed time schedules. Taking a diligent approach to managing Customer data and insights on the CRM system. Paying close attention to deadlines and SLA s to ensure smooth service delivery, taking ownership of communicating updates with the customer. Monday Friday 8:30am-5pm with Hybrid options available 25 days holiday + stats, increasing with service. Enhanced Parental leave allowances Employee retail discount scheme Well-being program Life Insurance The Candidate You will bring industry experience from within the Engineering industry, with a proven ability in developing and maintaining professional business relationships with both internal and external stakeholders. You will be consultative and solutions-driven, with a keen eye for detail and committed to listening to customer requirements. Strong IT skills are required, including intermediate level excel knowledge. Above all, you will be committed to delivering an excellent level of service at all times and passionate about collaboration with your team both UK and overseas. For further information please contact Lydia Johnson at Seymour John Ltd By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
A fantastic opportunity has arisen for an ambitious Marketing Manager to join a distinguished family-owned business known for delivering excellence. As a key player in their industry, the company has established itself as a trusted name in providing reliable and efficient services. We're looking for a talented marketing professional to lead all marketing activity and drive brand growth. The ideal candidate will have a proven track record in developing and executing successful marketing strategies, fostering brand awareness, and contributing to overall business success. If you are a seasoned marketing professional with a flair for creative innovation, we'd love to hear from you. Hours of work Office based Monday to Friday, 9.00am - 5.30pm or 8.30am - 5.00pm - full or part time Salary and benefits: 32,000 - 38,000 Free parking Pension Scheme Aa Marketing Manager, you'll have the following duties and responsibilities: Taking overall responsibility for brand management and corporate identity Developing and refining compelling copy for diverse marketing platforms and materials Devising sales documents, newsletters, e-mail marketing and social media content for various channels Overseeing and updating the company website and driving SEO Planning and implementing lead generation campaigns Completing awards submissions and external PR when required Coordinating internal PR and communications Monitoring and reporting on effectiveness of marketing communications and analytics Communicating marketing objectives to colleagues throughout business Managing allocated marketing budget while reporting on cost effectiveness of marketing activities Identifying and implementing improved processes, systems and methods of working We're looking for a Marketing Manager with the following skills and experience: Prior experience in a similar all-round standalone marketing role, either at Marketing Manager or Senior Marketing Executive level Experience of managing a variety of social media channels, as well as website maintenance, email marketing and CRM marketing IT proficient, with good knowledge of MS Office, social media tools and CRM systems Experience creating marketing collateral and assets Excels at building and maintaining strong business relationships
Apr 19, 2024
Full time
A fantastic opportunity has arisen for an ambitious Marketing Manager to join a distinguished family-owned business known for delivering excellence. As a key player in their industry, the company has established itself as a trusted name in providing reliable and efficient services. We're looking for a talented marketing professional to lead all marketing activity and drive brand growth. The ideal candidate will have a proven track record in developing and executing successful marketing strategies, fostering brand awareness, and contributing to overall business success. If you are a seasoned marketing professional with a flair for creative innovation, we'd love to hear from you. Hours of work Office based Monday to Friday, 9.00am - 5.30pm or 8.30am - 5.00pm - full or part time Salary and benefits: 32,000 - 38,000 Free parking Pension Scheme Aa Marketing Manager, you'll have the following duties and responsibilities: Taking overall responsibility for brand management and corporate identity Developing and refining compelling copy for diverse marketing platforms and materials Devising sales documents, newsletters, e-mail marketing and social media content for various channels Overseeing and updating the company website and driving SEO Planning and implementing lead generation campaigns Completing awards submissions and external PR when required Coordinating internal PR and communications Monitoring and reporting on effectiveness of marketing communications and analytics Communicating marketing objectives to colleagues throughout business Managing allocated marketing budget while reporting on cost effectiveness of marketing activities Identifying and implementing improved processes, systems and methods of working We're looking for a Marketing Manager with the following skills and experience: Prior experience in a similar all-round standalone marketing role, either at Marketing Manager or Senior Marketing Executive level Experience of managing a variety of social media channels, as well as website maintenance, email marketing and CRM marketing IT proficient, with good knowledge of MS Office, social media tools and CRM systems Experience creating marketing collateral and assets Excels at building and maintaining strong business relationships
The role: Senior Sales Administrator Location: Kettering - Office based Salary: £27,000 - £29,000pa Hours: Monday to Thursday 9am - 5.30pm and Friday 8.30am - 5pm. (37.5 hours per week) The professional services team at SF Recruitment are currently recruiting for a Senior Sales Administrator. Key resonsibilities Gain knowledge of the company's products, including the label products manufactured in-house. Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system. Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business. Plan and prioritise sales activities using the CRM system to its maximum capability. Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies). Process sales orders and raise purchase orders. Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing. Ensure stock levels are maintained for stock items. Assist the Systems team with preparing quotations. Help train new members of staff. Log non-conformances when appropriate and ensure a good customer outcome. Backup the sales office manager when they are not on site. The Candidate At least 3 years' experience in sales administration. Strong work ethic. Excellent verbal and written communication. A professional approach to dealing with customers. Ability to quickly learn about complex and technical / IT products. Ability to multi-task and work under pressure. Familiar with Microsoft office and a CRM system would be an advantage. Purchasing experience. Good spreadsheet skills. If this sounds like the perfect opportunity for you, I would love to hear from you.
Apr 19, 2024
Full time
The role: Senior Sales Administrator Location: Kettering - Office based Salary: £27,000 - £29,000pa Hours: Monday to Thursday 9am - 5.30pm and Friday 8.30am - 5pm. (37.5 hours per week) The professional services team at SF Recruitment are currently recruiting for a Senior Sales Administrator. Key resonsibilities Gain knowledge of the company's products, including the label products manufactured in-house. Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system. Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business. Plan and prioritise sales activities using the CRM system to its maximum capability. Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies). Process sales orders and raise purchase orders. Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing. Ensure stock levels are maintained for stock items. Assist the Systems team with preparing quotations. Help train new members of staff. Log non-conformances when appropriate and ensure a good customer outcome. Backup the sales office manager when they are not on site. The Candidate At least 3 years' experience in sales administration. Strong work ethic. Excellent verbal and written communication. A professional approach to dealing with customers. Ability to quickly learn about complex and technical / IT products. Ability to multi-task and work under pressure. Familiar with Microsoft office and a CRM system would be an advantage. Purchasing experience. Good spreadsheet skills. If this sounds like the perfect opportunity for you, I would love to hear from you.
Performance Marketing Manager Multi Brand Skin Care Retailer B2C East Birmingham 3 days a week in the office 12 months Fixed Contract up to 65,000 Gleeson Recruitment Group are partnering with a well-known skin care retailer to recruit a Performance Marketing Manager. Are you a dynamic and Performance Marketing Manager? Sitting withing the UK Commercial Team, this role is crucial for driving the success of their brand and achieving growth targets. Role Overview: As Performance Marketing Manager, you'll spearhead trading success across the various acquisition channels. You'll enjoy a pivotal role in shaping strategies, driving innovation, and fostering collaboration across teams to achieve digital and trading goals. Key deliverables: Managing multi million paid media budget. Build a performance marketing roadmap for ongoing strategy. Manage external media agencies. Optimisation of paid media channels. Senior stakeholder liaison. Reporting data utilising various channel packages. What's in it for you? Industry/job role leading salary offering. Positive and supportive company culture Onsite restaurant with discounted food Free parking Private medical insurance If you have what it takes to deliver in this role, please apply today. We look forward to receiving your application. Team Gleeson At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 19, 2024
Full time
Performance Marketing Manager Multi Brand Skin Care Retailer B2C East Birmingham 3 days a week in the office 12 months Fixed Contract up to 65,000 Gleeson Recruitment Group are partnering with a well-known skin care retailer to recruit a Performance Marketing Manager. Are you a dynamic and Performance Marketing Manager? Sitting withing the UK Commercial Team, this role is crucial for driving the success of their brand and achieving growth targets. Role Overview: As Performance Marketing Manager, you'll spearhead trading success across the various acquisition channels. You'll enjoy a pivotal role in shaping strategies, driving innovation, and fostering collaboration across teams to achieve digital and trading goals. Key deliverables: Managing multi million paid media budget. Build a performance marketing roadmap for ongoing strategy. Manage external media agencies. Optimisation of paid media channels. Senior stakeholder liaison. Reporting data utilising various channel packages. What's in it for you? Industry/job role leading salary offering. Positive and supportive company culture Onsite restaurant with discounted food Free parking Private medical insurance If you have what it takes to deliver in this role, please apply today. We look forward to receiving your application. Team Gleeson At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Red Recruitment is proud to be exclusively partnering with a fast-growth, high-quality international business of choice with the recruitment of a Sales Manager in Bristol. Reporting to the Director, you will be responsible for a team of 35 Telesales Agents and 3 Coaches and Team Leaders. This role is an integral part of this established company's growth plan in 2024. You will work closely with the Directorship team to potentially double the size of this operation. This is a Monday to Friday customer operation, based on the outskirts of Bristol. The salary is 45,000 - 50,000 per annum plus commissions. On target earnings is 60,000 - 70,000. Required Skills: Skilled and experienced as a Contact Centre Sales Team Leader You should be used to driving performance through engagement and data You must be comfortable and enjoy working within senior leadership teams This role is currently hybrid, therefore you must be able to work in the office at least 3 days a week. This role is accompanied by all the expected benefits with the additional attraction of significant career opportunity within this fast-growth, ambitious company. This is a new and urgent vacancy, so please apply now! Red Recruitment (Agency)
Apr 19, 2024
Full time
Red Recruitment is proud to be exclusively partnering with a fast-growth, high-quality international business of choice with the recruitment of a Sales Manager in Bristol. Reporting to the Director, you will be responsible for a team of 35 Telesales Agents and 3 Coaches and Team Leaders. This role is an integral part of this established company's growth plan in 2024. You will work closely with the Directorship team to potentially double the size of this operation. This is a Monday to Friday customer operation, based on the outskirts of Bristol. The salary is 45,000 - 50,000 per annum plus commissions. On target earnings is 60,000 - 70,000. Required Skills: Skilled and experienced as a Contact Centre Sales Team Leader You should be used to driving performance through engagement and data You must be comfortable and enjoy working within senior leadership teams This role is currently hybrid, therefore you must be able to work in the office at least 3 days a week. This role is accompanied by all the expected benefits with the additional attraction of significant career opportunity within this fast-growth, ambitious company. This is a new and urgent vacancy, so please apply now! Red Recruitment (Agency)
About Algolia Algolia is a fast-growing company that helps users deliver intuitive search and discovery experiences on their websites and mobile apps. We provide APIs used by thousands of customers in more than 100 countries. Today, Algolia powers 1.5 Trillion searches a year - that's 4 times more than Bing, Yahoo, DuckDuckGo, Baidu and Yandex combined! The Mission Give developers & business users the tools to supercharge their implementation of Algolia and understand how well they are leveraging Algolia's Search platform. We help customers make data driven decisions through advanced analytics and debugger tools. We build apps that extend our keyword search capabilities. Click here to learn more about products this team build. The Opportunity The Search team at Algolia runs the world's fastest and most relevant search engine () in the world. We operate one platform that covers ALL retrieval methods - keyword, semantic, db, and others. We eat, breathe, and sleep highly available and highly reliable services (4 9s is our minimum threshold). We build products that enable anyone to easily connect any data source and retrieve and collate content across multiple data sources. We launched NeuralSearch in 2023 to add semantic search capabilities to our offering We inform our customers how best to optimize their discovery engines through automation and products. We run both the public cloud and our own bare metal because we demand the best performance. And, we are just getting started. The Team The Search team is a remote-first, multicultural team that believes our diversity should match the world around us. We are looking for a Senior Product Manager who can execute the long-term vision for NeuralSearch () As Product Manager on the AI Search team: To begin with, you will play a pivotal role in architecting and implementing new NeuralSearch capabilities that will play a central role in the future of Algolia. As we expand our AI Search capabilities, you will also be expected to contribute to the vision, plan and execution, including expanding your Product scope. You will be in the driver's seat to innovate in the multi-billion dollar market eCommerce industry Additionally, you will work cross-functionally with other teams creating delightful moments for our customers. What you'll be doing: Lead, define, and communicate the strategy, vision, and roadmap of the NeuralSearch team with all key stakeholders. Build processes and team dynamics to deliver APIs and user interfaces that satisfy the needs of our customers. Mocking up concepts, writing functional specs, cutting tickets, writing copy, and doing whatever it takes to express your ideas. Collaborating with engineers, designers, and other product managers. Build and nurture an agile and innovative product culture within the team, founded on the importance of continuous and rapid prototyping and learning. Uses analytical and quantitative skills to manage the business 'by the numbers'. Understand the evolving competitive landscape and identify potential strategic partnerships for complementary product offerings Organize in-person customer research with companies, affinity groups, or representative users to gain end-to-end real-world. Drive innovative ideas, solutions, and products through leadership and decisive action. You might be a fit if you have : 5 years of experience in product management building developer first products. Experience in building and launching AI Products. Data analysis expertise. Metric driven. Demonstrated success in shipping and iterating on products within an agile software development environment An ability to work with engineering, design, product marketing, GTM sales, and customer support to help launch new products and support existing ones. Ability to understand technical business problems, craft effective strategies to tackle them, and present simple solutions to our customers Outstanding written and verbal communication skills Nice-to-have good understanding of the eCommerce industry trends and ecosystems Nice-to-have familiarity with search engines and search technologies Nice-to-have familiarity with ML/AI technologies Experience writing code - for fun, college, or work - is a plus. We are looking for someone with a technical bent to communicate with our internal engineers and engineering management, as well as our engineering-focused customers. Preference for candidates with experience at our current stage and beyond (over 10,000 customers, $200-500M ARR range, high growth, lots of change and building internal infrastructure). We're looking for someone who can live our values: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment TRUST - Willingness to trust our co-workers and to take ownership CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients, and the decisions we make in the company. HUMILITY- Aptitude for learning from others, putting ego aside.
Apr 19, 2024
Full time
About Algolia Algolia is a fast-growing company that helps users deliver intuitive search and discovery experiences on their websites and mobile apps. We provide APIs used by thousands of customers in more than 100 countries. Today, Algolia powers 1.5 Trillion searches a year - that's 4 times more than Bing, Yahoo, DuckDuckGo, Baidu and Yandex combined! The Mission Give developers & business users the tools to supercharge their implementation of Algolia and understand how well they are leveraging Algolia's Search platform. We help customers make data driven decisions through advanced analytics and debugger tools. We build apps that extend our keyword search capabilities. Click here to learn more about products this team build. The Opportunity The Search team at Algolia runs the world's fastest and most relevant search engine () in the world. We operate one platform that covers ALL retrieval methods - keyword, semantic, db, and others. We eat, breathe, and sleep highly available and highly reliable services (4 9s is our minimum threshold). We build products that enable anyone to easily connect any data source and retrieve and collate content across multiple data sources. We launched NeuralSearch in 2023 to add semantic search capabilities to our offering We inform our customers how best to optimize their discovery engines through automation and products. We run both the public cloud and our own bare metal because we demand the best performance. And, we are just getting started. The Team The Search team is a remote-first, multicultural team that believes our diversity should match the world around us. We are looking for a Senior Product Manager who can execute the long-term vision for NeuralSearch () As Product Manager on the AI Search team: To begin with, you will play a pivotal role in architecting and implementing new NeuralSearch capabilities that will play a central role in the future of Algolia. As we expand our AI Search capabilities, you will also be expected to contribute to the vision, plan and execution, including expanding your Product scope. You will be in the driver's seat to innovate in the multi-billion dollar market eCommerce industry Additionally, you will work cross-functionally with other teams creating delightful moments for our customers. What you'll be doing: Lead, define, and communicate the strategy, vision, and roadmap of the NeuralSearch team with all key stakeholders. Build processes and team dynamics to deliver APIs and user interfaces that satisfy the needs of our customers. Mocking up concepts, writing functional specs, cutting tickets, writing copy, and doing whatever it takes to express your ideas. Collaborating with engineers, designers, and other product managers. Build and nurture an agile and innovative product culture within the team, founded on the importance of continuous and rapid prototyping and learning. Uses analytical and quantitative skills to manage the business 'by the numbers'. Understand the evolving competitive landscape and identify potential strategic partnerships for complementary product offerings Organize in-person customer research with companies, affinity groups, or representative users to gain end-to-end real-world. Drive innovative ideas, solutions, and products through leadership and decisive action. You might be a fit if you have : 5 years of experience in product management building developer first products. Experience in building and launching AI Products. Data analysis expertise. Metric driven. Demonstrated success in shipping and iterating on products within an agile software development environment An ability to work with engineering, design, product marketing, GTM sales, and customer support to help launch new products and support existing ones. Ability to understand technical business problems, craft effective strategies to tackle them, and present simple solutions to our customers Outstanding written and verbal communication skills Nice-to-have good understanding of the eCommerce industry trends and ecosystems Nice-to-have familiarity with search engines and search technologies Nice-to-have familiarity with ML/AI technologies Experience writing code - for fun, college, or work - is a plus. We are looking for someone with a technical bent to communicate with our internal engineers and engineering management, as well as our engineering-focused customers. Preference for candidates with experience at our current stage and beyond (over 10,000 customers, $200-500M ARR range, high growth, lots of change and building internal infrastructure). We're looking for someone who can live our values: GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment TRUST - Willingness to trust our co-workers and to take ownership CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients, and the decisions we make in the company. HUMILITY- Aptitude for learning from others, putting ego aside.
Key Holder Kings Cross 12.50 per hour NEW STORE OPENING Zachary Daniels are recruiting for a Key Holder for a fashion store in a prime tourist location. You will ensure that all day-to-day operational aspects of the store are managed effectively & support the Management team. You will be at the forefront of creating an exceptional environment for customers to come in and shop and inspire the team to deliver brilliant customer service. You will be managing and controlling budgets and driving retail sales to ensure that the high levels of performance within this business are maintained. Key Holder Benefits: Competitive basic salary of up to 12.50 per hour Monthly bonus opportunity, related to sales performance Genuine career progression opportunities Staff Discount & uniform allowance Supportive and open culture Cycle to work Scheme Key Holder Responsibilities: Lead the team in store to success Drive performance and retail sales Create an environment that creates an excellent experience for customers Work along side your team to grow your store through driving sales and delivering excellent customer service Support your store manager in day to day running of the store Develop the team through great learning and development This is a great opportunity for someone looking to progress to the next level in their retail career, and we are open to speaking to candidates with the right drive to build their retail management career. Previous experience working with fashion is desirable but not essential we are open to speaking with people from non fashion or a hospitality environment. Interested in the Key Holder role? APPLY TODAY with your most up to date CV ! Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics Legal BBBH30117 NOTE - All emails from will be sent from the following removed) & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Apr 19, 2024
Full time
Key Holder Kings Cross 12.50 per hour NEW STORE OPENING Zachary Daniels are recruiting for a Key Holder for a fashion store in a prime tourist location. You will ensure that all day-to-day operational aspects of the store are managed effectively & support the Management team. You will be at the forefront of creating an exceptional environment for customers to come in and shop and inspire the team to deliver brilliant customer service. You will be managing and controlling budgets and driving retail sales to ensure that the high levels of performance within this business are maintained. Key Holder Benefits: Competitive basic salary of up to 12.50 per hour Monthly bonus opportunity, related to sales performance Genuine career progression opportunities Staff Discount & uniform allowance Supportive and open culture Cycle to work Scheme Key Holder Responsibilities: Lead the team in store to success Drive performance and retail sales Create an environment that creates an excellent experience for customers Work along side your team to grow your store through driving sales and delivering excellent customer service Support your store manager in day to day running of the store Develop the team through great learning and development This is a great opportunity for someone looking to progress to the next level in their retail career, and we are open to speaking to candidates with the right drive to build their retail management career. Previous experience working with fashion is desirable but not essential we are open to speaking with people from non fashion or a hospitality environment. Interested in the Key Holder role? APPLY TODAY with your most up to date CV ! Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics Legal BBBH30117 NOTE - All emails from will be sent from the following removed) & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named a Sunday Times Best Place to Work 2023 . We are looking for an experienced Paid Search professional with an agency background who is passionate about digital marketing and in particular PPC. The overall purpose of this role is to support the Channel Head and Strategy Directors and lead the PPC Senior Account Managers, Managers and Executives in implementing PPC strategy for key clients. You will be responsible for the management and delivery of PPC scopes for our clients, using both internal resources and our network of specialists, in order to achieve client business objectives and targets. You will lead the effective implementation of client Account Development Plans (ADPs) in order to achieve the client's annual business objectives and targets. You will also be responsible for ensuring cross-channel workflows. Croud operates a hybrid working mode l with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Client Services Working with the Client Directors/Client Services team, provide senior leadership and strategic guidance to your client portfolio. Develop & maintain strong relationships across your client base Share knowledge, new platforms and industry developments with your key clients, keeping them abreast of upcoming changes - becoming a source of truth and an industry thought leader Identify & develop opportunities to grow revenue from key clients, whether through increased investment in PPC or wider cross-channel conversations Leadership/Management Provide effective support to the PPC Management Team, maintaining standards, improving processes and streamlining delivery across the team Lead the delivery of PPC services in your team, ensuring a high quality of work that adheres to best practices and meets/exceeds client expectations Ensure all client revenues/P&L follow due process in the team Co-ordinate and delegate work amongst your team to ensure tasks are allocated effectively depending on skills and resources Manage your direct reports, including their development and training needs Commercial awareness and ownership of the commercial performance of your team and clients with a focus on costs, revenue and ways of working, to ensure profitable delivery for Croud PPC Delivery Be at the forefront of PPC by keeping up to date with industry news, new platforms and technologies Help in new business preparation and attend sales pitches as and when required. Lead new business pitches and drive the strategy for them. Attend and deliver the pitch Lead and build required key client communications and deliverables eg. QBRs, campaign reviews and client meetings Working with key stakeholders (strategy & planning, client services, etc), align strategy and ensure client needs are met with other teams across the business Develop imaginative, innovative and effective ideas and process improvements for your clients/the wider PPC team Contribute to the development of Croud's paid search proposition, positioning yourself as a key thought leader within the PPC team/wider business Key stakeholders: Direct Line Manager: PPC Strategy Director Direct Reports: PPC Sr Managers, PPC Managers, PPC Executives Key stakeholders: PPC Head of Channel, Client Strategy team, Planning team, CDDs Other stakeholders: Development Manager, Network Support Manager, Shrewsbury Operations Director, Head of Operational Process PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing In-depth demonstrable experience in PPC advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills Proven ability to negotiate. The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing and cross channel COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! Croud offers competitive starting salaries alongside numerous company benefits.On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Annual performance bonus Sale commission Recruitment referrals bonus Gym membership contributions Ride to Work scheme Rail card Season Ticket loan Free fruit, breakfast cereals, snacks and tea & coffee Free home office chair and screen Enhanced maternity and paternity package Life and income protection Medical cash plan Agile Working Policy LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socialsYear-round holiday parties Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
Apr 19, 2024
Full time
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named a Sunday Times Best Place to Work 2023 . We are looking for an experienced Paid Search professional with an agency background who is passionate about digital marketing and in particular PPC. The overall purpose of this role is to support the Channel Head and Strategy Directors and lead the PPC Senior Account Managers, Managers and Executives in implementing PPC strategy for key clients. You will be responsible for the management and delivery of PPC scopes for our clients, using both internal resources and our network of specialists, in order to achieve client business objectives and targets. You will lead the effective implementation of client Account Development Plans (ADPs) in order to achieve the client's annual business objectives and targets. You will also be responsible for ensuring cross-channel workflows. Croud operates a hybrid working mode l with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Client Services Working with the Client Directors/Client Services team, provide senior leadership and strategic guidance to your client portfolio. Develop & maintain strong relationships across your client base Share knowledge, new platforms and industry developments with your key clients, keeping them abreast of upcoming changes - becoming a source of truth and an industry thought leader Identify & develop opportunities to grow revenue from key clients, whether through increased investment in PPC or wider cross-channel conversations Leadership/Management Provide effective support to the PPC Management Team, maintaining standards, improving processes and streamlining delivery across the team Lead the delivery of PPC services in your team, ensuring a high quality of work that adheres to best practices and meets/exceeds client expectations Ensure all client revenues/P&L follow due process in the team Co-ordinate and delegate work amongst your team to ensure tasks are allocated effectively depending on skills and resources Manage your direct reports, including their development and training needs Commercial awareness and ownership of the commercial performance of your team and clients with a focus on costs, revenue and ways of working, to ensure profitable delivery for Croud PPC Delivery Be at the forefront of PPC by keeping up to date with industry news, new platforms and technologies Help in new business preparation and attend sales pitches as and when required. Lead new business pitches and drive the strategy for them. Attend and deliver the pitch Lead and build required key client communications and deliverables eg. QBRs, campaign reviews and client meetings Working with key stakeholders (strategy & planning, client services, etc), align strategy and ensure client needs are met with other teams across the business Develop imaginative, innovative and effective ideas and process improvements for your clients/the wider PPC team Contribute to the development of Croud's paid search proposition, positioning yourself as a key thought leader within the PPC team/wider business Key stakeholders: Direct Line Manager: PPC Strategy Director Direct Reports: PPC Sr Managers, PPC Managers, PPC Executives Key stakeholders: PPC Head of Channel, Client Strategy team, Planning team, CDDs Other stakeholders: Development Manager, Network Support Manager, Shrewsbury Operations Director, Head of Operational Process PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing In-depth demonstrable experience in PPC advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills Proven ability to negotiate. The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing and cross channel COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! Croud offers competitive starting salaries alongside numerous company benefits.On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Annual performance bonus Sale commission Recruitment referrals bonus Gym membership contributions Ride to Work scheme Rail card Season Ticket loan Free fruit, breakfast cereals, snacks and tea & coffee Free home office chair and screen Enhanced maternity and paternity package Life and income protection Medical cash plan Agile Working Policy LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socialsYear-round holiday parties Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.