43,001 - 47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Process Improvement Analyst to join their Technology team on a permanent basis. Job Purpose: The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and To-Be) to identify inefficiencies, bottlenecks, and areas for improvement. Gather and document business requirements from stakeholders and operational teams. Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and operational goals. Analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes. Develop KPIs and dashboards to monitor the impact of business process changes. Assist in the planning and execution of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (e.g., housing management systems, mobile workforce solutions). In order to apply, you must have the following skills and experience: Professional certifications such as Lean Six Sigma Green/Black Belt and Agile or equivalent experience. Proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment. Strong experience with process mapping tools (e.g., Visio, Lucidchart) and business analysis techniques. Knowledge of UK social housing regulations, policies, and standards - desirable. Ability to analyse complex business processes and data, with a strong focus on identifying inefficiencies and recommending improvements. Skilled in diagnosing issues, proposing effective solutions, and working collaboratively to resolve them. Ability to build relationships with a wide range of stakeholders, both internal and external, at various levels of the organisation. Committed to improving the customer experience for tenants and housing service users. Meticulous in documenting processes, preparing reports, and analysing data. Able to communicate technical information to non- technical users. The ability to deliver training material to system users. If you have the relevant experience and would liek to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 18, 2025
Full time
43,001 - 47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Process Improvement Analyst to join their Technology team on a permanent basis. Job Purpose: The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and To-Be) to identify inefficiencies, bottlenecks, and areas for improvement. Gather and document business requirements from stakeholders and operational teams. Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and operational goals. Analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes. Develop KPIs and dashboards to monitor the impact of business process changes. Assist in the planning and execution of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (e.g., housing management systems, mobile workforce solutions). In order to apply, you must have the following skills and experience: Professional certifications such as Lean Six Sigma Green/Black Belt and Agile or equivalent experience. Proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment. Strong experience with process mapping tools (e.g., Visio, Lucidchart) and business analysis techniques. Knowledge of UK social housing regulations, policies, and standards - desirable. Ability to analyse complex business processes and data, with a strong focus on identifying inefficiencies and recommending improvements. Skilled in diagnosing issues, proposing effective solutions, and working collaboratively to resolve them. Ability to build relationships with a wide range of stakeholders, both internal and external, at various levels of the organisation. Committed to improving the customer experience for tenants and housing service users. Meticulous in documenting processes, preparing reports, and analysing data. Able to communicate technical information to non- technical users. The ability to deliver training material to system users. If you have the relevant experience and would liek to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The ICT Application Services Analyst will provide expert support for a range of critical applications within the public sector, ensuring optimal performance and reliability. This is a permanent role based in Gloucestershire, focusing on delivering robust technology solutions to meet organisational needs. Client Details This is an opportunity to join a well-established public sector organisation within the technology department. The organisation operates at a significant scale, providing essential services and fostering a strong sense of purpose in its work. Description Support and maintain key ICT applications (100+) to ensure seamless functionality. Monitor system performance and respond promptly to any issues or disruptions. Collaborate with internal teams to implement application updates and improvements. Provide technical expertise in troubleshooting and resolving application-related incidents. Assist in the development and documentation of application processes and procedures. Ensure compliance with industry standards and organisational policies in all application activities. Deliver user support and training for application systems, ensuring effective utilisation. Liaise with external vendors and service providers to manage application-related contracts and services. Profile A successful ICT Application Services Analyst should have: Proven experience in managing and supporting ICT applications in a professional environment. Strong technical skills in application troubleshooting and problem-solving. Excellent understanding of public sector technology requirements and standards. Familiarity with application lifecycle management and best practices. Ability to collaborate effectively with both technical and non-technical stakeholders. A proactive approach to learning new systems and technologies as required. Job Offer Competitive salary range, dependent on experience. Generous annual leave entitlement to support work-life balance. Opportunity to contribute to meaningful work within the public sector. Permanent position in Gloucestershire with potential for career growth. Comprehensive benefits package, including 20%+ pension and professional development support. If you're ready to make a positive impact as an ICT Application Services Analyst in the public sector, we encourage you to apply today!
Jul 18, 2025
Full time
The ICT Application Services Analyst will provide expert support for a range of critical applications within the public sector, ensuring optimal performance and reliability. This is a permanent role based in Gloucestershire, focusing on delivering robust technology solutions to meet organisational needs. Client Details This is an opportunity to join a well-established public sector organisation within the technology department. The organisation operates at a significant scale, providing essential services and fostering a strong sense of purpose in its work. Description Support and maintain key ICT applications (100+) to ensure seamless functionality. Monitor system performance and respond promptly to any issues or disruptions. Collaborate with internal teams to implement application updates and improvements. Provide technical expertise in troubleshooting and resolving application-related incidents. Assist in the development and documentation of application processes and procedures. Ensure compliance with industry standards and organisational policies in all application activities. Deliver user support and training for application systems, ensuring effective utilisation. Liaise with external vendors and service providers to manage application-related contracts and services. Profile A successful ICT Application Services Analyst should have: Proven experience in managing and supporting ICT applications in a professional environment. Strong technical skills in application troubleshooting and problem-solving. Excellent understanding of public sector technology requirements and standards. Familiarity with application lifecycle management and best practices. Ability to collaborate effectively with both technical and non-technical stakeholders. A proactive approach to learning new systems and technologies as required. Job Offer Competitive salary range, dependent on experience. Generous annual leave entitlement to support work-life balance. Opportunity to contribute to meaningful work within the public sector. Permanent position in Gloucestershire with potential for career growth. Comprehensive benefits package, including 20%+ pension and professional development support. If you're ready to make a positive impact as an ICT Application Services Analyst in the public sector, we encourage you to apply today!
CDD Analyst - FinTechLocation: Manchester (Hybrid - 2-3 days in office)We are working with a leading fintech that are looking for a proactive CDD Analyst to join their expanding compliance team in Manchester.What You'll Be Doing: Perform Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks on new and existing customers (B2B and B2C) Review KYC documentation and conduct risk assessments in line with FCA regulations Carry out sanctions, PEPs, and adverse media screening Escalate and report suspicious activity and higher-risk cases to the MLRO/compliance leads Support the onboarding process and work closely with Product and Operations teams to streamline KYC workflows Help monitor changes in regulatory requirements and feed into internal policy updates What You'll Need: 1-3 years of experience in a CDD/KYC/AML role, ideally in fintech, payments, or challenger banks Working knowledge of UK AML frameworks, sanctions regimes, and FCA expectations Confident handling onboarding for both individual and corporate clients Experience using CDD tools (e.g., Comply Advantage, Onfido, World Check, LexisNexis) Excellent attention to detail, communication, and judgment A collaborative, can-do attitude and ability to thrive in a fast-moving, tech-led environment Apply now or reach out for a confidential chat.
Jul 18, 2025
Full time
CDD Analyst - FinTechLocation: Manchester (Hybrid - 2-3 days in office)We are working with a leading fintech that are looking for a proactive CDD Analyst to join their expanding compliance team in Manchester.What You'll Be Doing: Perform Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks on new and existing customers (B2B and B2C) Review KYC documentation and conduct risk assessments in line with FCA regulations Carry out sanctions, PEPs, and adverse media screening Escalate and report suspicious activity and higher-risk cases to the MLRO/compliance leads Support the onboarding process and work closely with Product and Operations teams to streamline KYC workflows Help monitor changes in regulatory requirements and feed into internal policy updates What You'll Need: 1-3 years of experience in a CDD/KYC/AML role, ideally in fintech, payments, or challenger banks Working knowledge of UK AML frameworks, sanctions regimes, and FCA expectations Confident handling onboarding for both individual and corporate clients Experience using CDD tools (e.g., Comply Advantage, Onfido, World Check, LexisNexis) Excellent attention to detail, communication, and judgment A collaborative, can-do attitude and ability to thrive in a fast-moving, tech-led environment Apply now or reach out for a confidential chat.
Commercial Analyst (Utilities) Manchester 30,000 - 35,000 + Progression + Training + Pension + Great Holiday Package + GP Access + Gym Discounts Are you looking for an opportunity to join a company that offers progression and has a great reputation in their industry? Do you have experience supporting a company and providing analytical support and strategic insight? This company specialises in providing multi utility solutions that make construction companies processes more efficient, while striving for high levels of customer service. This award winning company provided Gas, Water and Electricity connections for residential, commercial and industrial projects. They have also branched into the renewables industry, providing design and installation services for EV Charging Points. This is an office based Commercial Analyst role, candidates require a commercial awareness and financial acumen. You will ideally have previous experience in a similar role and will be looking to take the next step in your career with plenty of training and development opportunities. In this role you will be analysing data to support on the decision making across the business, part of this role will include producing accurate and timely commercial reports to help track against targets. This is a fantastic opportunity for someone to come into a vital position in one of the UK's leaders in the Multi Utilities industry, who also possesses multiple industry awards and are constantly growing and moving forward with new technologies. The Role: Commercial Analyst (Utilities) Assist in providing cost/commercial information Analyse and report on data to support company decision making Support commercial function by streamlining key processes General support to the commercial team 30,000 - 35,000 + Car Allowance + Training + Progression + Pension + Great Holiday Package + GP Access The Person: Strong analytical skills and proficiency in Excel High level of detail and accuracy, specifically with commercial data Clear communication skills and ability to produce key insights Ability to work on own initiative and also within a team setting Commercially Minded Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nathan Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Jul 17, 2025
Full time
Commercial Analyst (Utilities) Manchester 30,000 - 35,000 + Progression + Training + Pension + Great Holiday Package + GP Access + Gym Discounts Are you looking for an opportunity to join a company that offers progression and has a great reputation in their industry? Do you have experience supporting a company and providing analytical support and strategic insight? This company specialises in providing multi utility solutions that make construction companies processes more efficient, while striving for high levels of customer service. This award winning company provided Gas, Water and Electricity connections for residential, commercial and industrial projects. They have also branched into the renewables industry, providing design and installation services for EV Charging Points. This is an office based Commercial Analyst role, candidates require a commercial awareness and financial acumen. You will ideally have previous experience in a similar role and will be looking to take the next step in your career with plenty of training and development opportunities. In this role you will be analysing data to support on the decision making across the business, part of this role will include producing accurate and timely commercial reports to help track against targets. This is a fantastic opportunity for someone to come into a vital position in one of the UK's leaders in the Multi Utilities industry, who also possesses multiple industry awards and are constantly growing and moving forward with new technologies. The Role: Commercial Analyst (Utilities) Assist in providing cost/commercial information Analyse and report on data to support company decision making Support commercial function by streamlining key processes General support to the commercial team 30,000 - 35,000 + Car Allowance + Training + Progression + Pension + Great Holiday Package + GP Access The Person: Strong analytical skills and proficiency in Excel High level of detail and accuracy, specifically with commercial data Clear communication skills and ability to produce key insights Ability to work on own initiative and also within a team setting Commercially Minded Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nathan Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Job Description: Workflow Analyst Location : Manchester, UK (Hybrid working) Salary : £35,000 per annum (average) Contract : Full-time, Permanent Reporting to : Operations or Business Process Manager Overview We are looking for a detail-oriented and analytical Workflow Analyst to join our team. You will be responsible for assessing, designing, and optimising operational processes across departments. Your work will help ensure business efficiency, reduce waste, and support better decision-making through structured workflow improvements. Key Responsibilities Analysing Current Workflows Evaluate and map out existing workflows to identify bottlenecks, redundancies, or inefficiencies. Gathering Requirements Work closely with stakeholders to gather insight on current issues, define objectives, and identify opportunities for process enhancements. Designing and Recommending Improvements Propose and implement workflow adjustments that streamline operations, enhance productivity, and support organisational goals. Documenting Processes Maintain accurate and clear documentation of workflows, ensuring that all changes are traceable and easily understood by team members and stakeholders. Monitoring and Evaluating Changes Measure the success of implemented changes, gather feedback, and iterate as needed to ensure sustainable and impactful improvements. Championing Change and Adoption Lead the communication of all workflow adjustments to affected teams. Design and execute user-focused training programs, ensuring that employees feel confident and equipped to operate within the new processes. Skills and Qualifications Essential Strong analytical and problem-solving skills Experience in process mapping and documentation Excellent interpersonal and communication skills Proficiency in Excel, data analysis tools, and workflow visualisation platforms Patience and empathy, with an ability to support colleagues with varying levels of technical confidence Desirable Experience working in a team environment where you have supported technical projects Experience with workflow automation systems Prior experience in regulated industries or public services
Jul 17, 2025
Full time
Job Description: Workflow Analyst Location : Manchester, UK (Hybrid working) Salary : £35,000 per annum (average) Contract : Full-time, Permanent Reporting to : Operations or Business Process Manager Overview We are looking for a detail-oriented and analytical Workflow Analyst to join our team. You will be responsible for assessing, designing, and optimising operational processes across departments. Your work will help ensure business efficiency, reduce waste, and support better decision-making through structured workflow improvements. Key Responsibilities Analysing Current Workflows Evaluate and map out existing workflows to identify bottlenecks, redundancies, or inefficiencies. Gathering Requirements Work closely with stakeholders to gather insight on current issues, define objectives, and identify opportunities for process enhancements. Designing and Recommending Improvements Propose and implement workflow adjustments that streamline operations, enhance productivity, and support organisational goals. Documenting Processes Maintain accurate and clear documentation of workflows, ensuring that all changes are traceable and easily understood by team members and stakeholders. Monitoring and Evaluating Changes Measure the success of implemented changes, gather feedback, and iterate as needed to ensure sustainable and impactful improvements. Championing Change and Adoption Lead the communication of all workflow adjustments to affected teams. Design and execute user-focused training programs, ensuring that employees feel confident and equipped to operate within the new processes. Skills and Qualifications Essential Strong analytical and problem-solving skills Experience in process mapping and documentation Excellent interpersonal and communication skills Proficiency in Excel, data analysis tools, and workflow visualisation platforms Patience and empathy, with an ability to support colleagues with varying levels of technical confidence Desirable Experience working in a team environment where you have supported technical projects Experience with workflow automation systems Prior experience in regulated industries or public services
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 22958 The Skills You'll Need: Fluent Mandarin and English, fully qualified CIMA/ACCA/ACA or equivalent, with strong statutory Accounting skills and group financial reports experience Your New Salary: Highly competitive depending on experience Job status: Permanent Work pattern: Hybrid working, with 1 day WFH Report to: Group Reporting Assistant Manager Group Reporting Analyst - Summary: Support the accurate and timely preparation of group financial reporting, ensuring compliance with both local and international accounting standards. Provide insightful financial analysis to senior management, helping drive strategic decision-making across the group Act as a key liaison between the finance teams in London and China, ensuring alignment and consistency in group reporting standards and practices. The role may require the provision of support to the local reporting team as necessary Group Reporting Analyst - What You'll be Doing: Assist with the preparation and consolidation of monthly, quarterly, and annual financial reports for the group, ensuring they are delivered on time and maintain a high level of accuracy. Work with local accounting teams to ensure the completeness and accuracy of the financial results; Collaborate with group and local auditors, ensuring smooth audit procedures and timely resolution of any issues. Coordinate between local and group operation risk teams to update finance work/control processes; Work with Shared service centre in FMIS reporting and consolidation; Assist in group financial reporting and management reporting of group's Europe entities Drive continuous improvement in financial reporting systems and processes, leveraging automation and best practices to streamline operations. Participate in the ERP upgrade project; Other ad hoc analysis request from management team. Group Reporting Analyst - The Skills You'll Need to Succeed: Fluent level in written and spoken Mandarin and English Fully qualified CIMA/ACCA/ACA or equivalent Strong relevant experience in medium/large companies In depth understanding of IFRS. Excellent teamworking, networking, interpersonal and communication skills. Strong analytical skills, ability to multitask and prioritize workload Remark: Due to Month-End deadlines, the employee will be required to work extended hours during the first week of each month (will be able to can take time off in lieu) Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Jul 17, 2025
Full time
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 22958 The Skills You'll Need: Fluent Mandarin and English, fully qualified CIMA/ACCA/ACA or equivalent, with strong statutory Accounting skills and group financial reports experience Your New Salary: Highly competitive depending on experience Job status: Permanent Work pattern: Hybrid working, with 1 day WFH Report to: Group Reporting Assistant Manager Group Reporting Analyst - Summary: Support the accurate and timely preparation of group financial reporting, ensuring compliance with both local and international accounting standards. Provide insightful financial analysis to senior management, helping drive strategic decision-making across the group Act as a key liaison between the finance teams in London and China, ensuring alignment and consistency in group reporting standards and practices. The role may require the provision of support to the local reporting team as necessary Group Reporting Analyst - What You'll be Doing: Assist with the preparation and consolidation of monthly, quarterly, and annual financial reports for the group, ensuring they are delivered on time and maintain a high level of accuracy. Work with local accounting teams to ensure the completeness and accuracy of the financial results; Collaborate with group and local auditors, ensuring smooth audit procedures and timely resolution of any issues. Coordinate between local and group operation risk teams to update finance work/control processes; Work with Shared service centre in FMIS reporting and consolidation; Assist in group financial reporting and management reporting of group's Europe entities Drive continuous improvement in financial reporting systems and processes, leveraging automation and best practices to streamline operations. Participate in the ERP upgrade project; Other ad hoc analysis request from management team. Group Reporting Analyst - The Skills You'll Need to Succeed: Fluent level in written and spoken Mandarin and English Fully qualified CIMA/ACCA/ACA or equivalent Strong relevant experience in medium/large companies In depth understanding of IFRS. Excellent teamworking, networking, interpersonal and communication skills. Strong analytical skills, ability to multitask and prioritize workload Remark: Due to Month-End deadlines, the employee will be required to work extended hours during the first week of each month (will be able to can take time off in lieu) Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
SAP Basis Administrator 3-Month Contract Watford Are you an experienced SAP Basis Administrator looking for your next challenge? A leading organisation is seeking a skilled professional to maintain, support, and optimise its SAP systems landscape. Your Role: As a SAP Basis Administrator , you ll play a crucial role in ensuring the stability, efficiency, and security of the company s SAP environment. You will be responsible for installations, upgrades, patches, performance tuning, and troubleshooting , working closely with cross-functional teams to deliver seamless system operations. Key Responsibilities: SAP System Administration Install, configure, and maintain SAP applications. Performance Tuning Optimise SAP Hana databases and Unix/Linux environments for peak performance. Troubleshooting & Issue Resolution Monitor system health, identify issues, and implement fixes. Security & Compliance Implement best practices in SAP Security (role management and access control). System Documentation Maintain up-to-date documentation for existing and new systems. Collaboration Work alongside IT teams and business stakeholders to develop technical solutions. Your Experience & Skills: Proven experience as an SAP Basis Administrator, Analyst, or Engineer . Expertise in SAP NetWeaver, Hana, and Unix/Linux environments . Strong knowledge of SAP ECC, BW, APO, PI, IBP, C4C, Cloud Connector, and Fiori . Familiarity with incident response and problem management . SAP Security experience (role management & access) a plus! To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Administrator. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Jul 17, 2025
Contractor
SAP Basis Administrator 3-Month Contract Watford Are you an experienced SAP Basis Administrator looking for your next challenge? A leading organisation is seeking a skilled professional to maintain, support, and optimise its SAP systems landscape. Your Role: As a SAP Basis Administrator , you ll play a crucial role in ensuring the stability, efficiency, and security of the company s SAP environment. You will be responsible for installations, upgrades, patches, performance tuning, and troubleshooting , working closely with cross-functional teams to deliver seamless system operations. Key Responsibilities: SAP System Administration Install, configure, and maintain SAP applications. Performance Tuning Optimise SAP Hana databases and Unix/Linux environments for peak performance. Troubleshooting & Issue Resolution Monitor system health, identify issues, and implement fixes. Security & Compliance Implement best practices in SAP Security (role management and access control). System Documentation Maintain up-to-date documentation for existing and new systems. Collaboration Work alongside IT teams and business stakeholders to develop technical solutions. Your Experience & Skills: Proven experience as an SAP Basis Administrator, Analyst, or Engineer . Expertise in SAP NetWeaver, Hana, and Unix/Linux environments . Strong knowledge of SAP ECC, BW, APO, PI, IBP, C4C, Cloud Connector, and Fiori . Familiarity with incident response and problem management . SAP Security experience (role management & access) a plus! To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Administrator. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
£43,001 - £47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Process Improvement Analyst to join their Technology team on a permanent basis. Job Purpose: The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and To-Be) to identify inefficiencies, bottlenecks, and areas for improvement. Gather and document business requirements from stakeholders and operational teams. Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and operational goals. Analyse performance metrics (eg, tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes. Develop KPIs and dashboards to monitor the impact of business process changes. Assist in the planning and execution of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (eg, housing management systems, mobile workforce solutions). In order to apply, you must have the following skills and experience: Professional certifications such as Lean Six Sigma Green/Black Belt and Agile or equivalent experience. Proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment. Strong experience with process mapping tools (eg, Visio, Lucidchart) and business analysis techniques. Knowledge of UK social housing regulations, policies, and standards - desirable. Ability to analyse complex business processes and data, with a strong focus on identifying inefficiencies and recommending improvements. Skilled in diagnosing issues, proposing effective solutions, and working collaboratively to resolve them. Ability to build relationships with a wide range of stakeholders, both internal and external, at various levels of the organisation. Committed to improving the customer experience for tenants and housing service users. Meticulous in documenting processes, preparing reports, and analysing data. Able to communicate technical information to non- technical users. The ability to deliver training material to system users. If you have the relevant experience and would liek to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jul 17, 2025
Full time
£43,001 - £47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Process Improvement Analyst to join their Technology team on a permanent basis. Job Purpose: The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and To-Be) to identify inefficiencies, bottlenecks, and areas for improvement. Gather and document business requirements from stakeholders and operational teams. Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and operational goals. Analyse performance metrics (eg, tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes. Develop KPIs and dashboards to monitor the impact of business process changes. Assist in the planning and execution of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (eg, housing management systems, mobile workforce solutions). In order to apply, you must have the following skills and experience: Professional certifications such as Lean Six Sigma Green/Black Belt and Agile or equivalent experience. Proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment. Strong experience with process mapping tools (eg, Visio, Lucidchart) and business analysis techniques. Knowledge of UK social housing regulations, policies, and standards - desirable. Ability to analyse complex business processes and data, with a strong focus on identifying inefficiencies and recommending improvements. Skilled in diagnosing issues, proposing effective solutions, and working collaboratively to resolve them. Ability to build relationships with a wide range of stakeholders, both internal and external, at various levels of the organisation. Committed to improving the customer experience for tenants and housing service users. Meticulous in documenting processes, preparing reports, and analysing data. Able to communicate technical information to non- technical users. The ability to deliver training material to system users. If you have the relevant experience and would liek to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
An exceptional opportunity for a customer facing, solution focused Business Data Analyst-to join FinTech scale up. This a UK based role where the candidate will be European employee number 1. Client Details Rapidly scaling 10 person US Fintech Scale Up launching their European operations out of London. The cBusiness Data Analyst- will employee 1 in the market and will be supporting and improving the SAAS platform for Fixed Income customers across Europe. Description Manage and improve data processes / management Support SAAS platform with basic admin Review platform features, business processes and client requirements to improve customer experience Collaborate with cross-functional teams to implement improved reporting, UI and streamline business processes. Have the curiosity and drive to identify problems and create solutions Prepare detailed reports, presenting analytical findings and business insights. Support the management team in strategic decision-making processes. Adhere to industry regulations and company standards within all operations. Stay abreast of industry trends and advancements within the Leverage Finance / Private Credit market Profile The successful Business Data Analyst- should have: Entrepreneurial mindset and ambition to learn at pace Have 3-5 years experience as a business analyst or data analyst or solutions engineer Can bring a blend of data literacy, project management and customer facing problem solving Knowledge and passion for corporate / investment banking Exceptional communication and presentation skills. Proven at working autonomously and evidence of taking accountability to identify and solve problems Proficiency in data analysis software and tools. Ideally using LLMs to improve business efficiency and/or built solutions at home MUST be UK based and have full and enduring UK working rights MUST have 1 month notice or less Job Offer An estimated salary range of £55,000 - £75,000, commensurate with skills and experience. Role can be based anywhere in the UK An opportunity to work in a vibrant and supportive culture in the Fintech Industry High performing very collaborative team Huge opportunity to develop your career and scale with the business with equity
Jul 17, 2025
Full time
An exceptional opportunity for a customer facing, solution focused Business Data Analyst-to join FinTech scale up. This a UK based role where the candidate will be European employee number 1. Client Details Rapidly scaling 10 person US Fintech Scale Up launching their European operations out of London. The cBusiness Data Analyst- will employee 1 in the market and will be supporting and improving the SAAS platform for Fixed Income customers across Europe. Description Manage and improve data processes / management Support SAAS platform with basic admin Review platform features, business processes and client requirements to improve customer experience Collaborate with cross-functional teams to implement improved reporting, UI and streamline business processes. Have the curiosity and drive to identify problems and create solutions Prepare detailed reports, presenting analytical findings and business insights. Support the management team in strategic decision-making processes. Adhere to industry regulations and company standards within all operations. Stay abreast of industry trends and advancements within the Leverage Finance / Private Credit market Profile The successful Business Data Analyst- should have: Entrepreneurial mindset and ambition to learn at pace Have 3-5 years experience as a business analyst or data analyst or solutions engineer Can bring a blend of data literacy, project management and customer facing problem solving Knowledge and passion for corporate / investment banking Exceptional communication and presentation skills. Proven at working autonomously and evidence of taking accountability to identify and solve problems Proficiency in data analysis software and tools. Ideally using LLMs to improve business efficiency and/or built solutions at home MUST be UK based and have full and enduring UK working rights MUST have 1 month notice or less Job Offer An estimated salary range of £55,000 - £75,000, commensurate with skills and experience. Role can be based anywhere in the UK An opportunity to work in a vibrant and supportive culture in the Fintech Industry High performing very collaborative team Huge opportunity to develop your career and scale with the business with equity
The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. Technical Leadership: Provide technical guidance and mentorship to junior developers and other team members. Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Stakeholder Collaboration: Work closely with business analysts, project managers, and other stakeholders to gather requirements and deliver effective solutions. Have and demonstrate excellent communication skills. Communicate fluently orally and in writing, and be able to present complex technical information to both technical and non-technical audiences. Capability Development: Contribute to the growth of the Serco Complex Case Management team capability. Serco Management System: Be current, adhere and lead by example the policies and principals of the Serco Management System, which governance, security, information management. Continuous Improvement: Take part in team initiatives to improve the internal processes, capability and service offering. Contribute to and deliver continuous improvement of service delivery for implemented M365 solutions. Participate in team meetings, project meetings, customer meetings and departmental or corporate meetings and sessions. As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and translate them into technical solutions that enhance our business processes. Your expertise will be pivotal in ensuring the successful deployment and maintenance of Dynamics 365 applications. The Dynamics 365 Developer will be a dynamic individual who can apply their knowledge and technical expertise to the delivery of Dynamics 365 and Power Platform solutions within a product-based organization with an agile delivery methodology. As a practised application professional, they will adopt and support a product team-based approach, proactively sharing ideas and expertise and supporting others within the team. They will take pride in their work and have a keen eye for attention to detail. The Dynamics 365 Developer will also be responsible for contributing to the continuous improvement of the Products Team's capability, enhancing the service provided to our customers. Key attributes include the excellent collaboration and communication skills, as this role demands constant interaction with cross-functional teams
Jul 17, 2025
Contractor
The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. Technical Leadership: Provide technical guidance and mentorship to junior developers and other team members. Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Stakeholder Collaboration: Work closely with business analysts, project managers, and other stakeholders to gather requirements and deliver effective solutions. Have and demonstrate excellent communication skills. Communicate fluently orally and in writing, and be able to present complex technical information to both technical and non-technical audiences. Capability Development: Contribute to the growth of the Serco Complex Case Management team capability. Serco Management System: Be current, adhere and lead by example the policies and principals of the Serco Management System, which governance, security, information management. Continuous Improvement: Take part in team initiatives to improve the internal processes, capability and service offering. Contribute to and deliver continuous improvement of service delivery for implemented M365 solutions. Participate in team meetings, project meetings, customer meetings and departmental or corporate meetings and sessions. As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and translate them into technical solutions that enhance our business processes. Your expertise will be pivotal in ensuring the successful deployment and maintenance of Dynamics 365 applications. The Dynamics 365 Developer will be a dynamic individual who can apply their knowledge and technical expertise to the delivery of Dynamics 365 and Power Platform solutions within a product-based organization with an agile delivery methodology. As a practised application professional, they will adopt and support a product team-based approach, proactively sharing ideas and expertise and supporting others within the team. They will take pride in their work and have a keen eye for attention to detail. The Dynamics 365 Developer will also be responsible for contributing to the continuous improvement of the Products Team's capability, enhancing the service provided to our customers. Key attributes include the excellent collaboration and communication skills, as this role demands constant interaction with cross-functional teams
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience: Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Jul 17, 2025
Full time
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience: Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Business Intelligence Analyst - Walsall Salary up to 45,000 per annum On-site working! A Business Intelligence Analyst is required for a client based in Walsall. The position involves transforming raw data into actionable insights to support business decisions and monitor performance, relying on analytical thinking and problem-solving skills. The role includes carrying out the full data analysis lifecycle, such as requirements analysis, data modelling, metric creation, and front-end report development. Responsibilities also include supporting the technical approach for business intelligence reporting and maintaining existing business insight reports. The analyst will work to streamline reports and enhance data integrity across the organisation while demonstrating accountability in decision-making. Key skills and responsibilities: Strong proficiency in SQL, Excel, Power BI, and DAX, as these tools form a core part of the role. Solid knowledge of T-SQL, with experience writing complex queries and developing stored procedures to extract and interrogate data. Deep understanding of databases, query optimisation techniques, load monitoring, the Microsoft BI Stack, and ETL frameworks. Technical expertise in data mining, auditing, and segmentation. Experience in building reusable data models, preferably involving customer and/or asset data. Skilled in processing and cleaning raw data to prepare it for analysis. Strong analytical abilities, including experience with performance data, application of techniques such as linear regression, and advanced data visualisation skills Proven capability in conducting user acceptance testing (UAT) to ensure data accuracy and integrity. Ability to translate complex datasets into meaningful, actionable insights for stakeholders without a technical background. Familiarity with programming languages such as Python Previous experience working with cloud-based data platforms, such as Snowflake or Databricks. Excellent communication skills, with a track record of building and maintaining strong working relationships across all organisational levels. Ability to understand stakeholder requirements and design appropriate, impactful reporting solutions. Interested? Please submit your updated CV to (url removed) at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy.
Jul 17, 2025
Full time
Business Intelligence Analyst - Walsall Salary up to 45,000 per annum On-site working! A Business Intelligence Analyst is required for a client based in Walsall. The position involves transforming raw data into actionable insights to support business decisions and monitor performance, relying on analytical thinking and problem-solving skills. The role includes carrying out the full data analysis lifecycle, such as requirements analysis, data modelling, metric creation, and front-end report development. Responsibilities also include supporting the technical approach for business intelligence reporting and maintaining existing business insight reports. The analyst will work to streamline reports and enhance data integrity across the organisation while demonstrating accountability in decision-making. Key skills and responsibilities: Strong proficiency in SQL, Excel, Power BI, and DAX, as these tools form a core part of the role. Solid knowledge of T-SQL, with experience writing complex queries and developing stored procedures to extract and interrogate data. Deep understanding of databases, query optimisation techniques, load monitoring, the Microsoft BI Stack, and ETL frameworks. Technical expertise in data mining, auditing, and segmentation. Experience in building reusable data models, preferably involving customer and/or asset data. Skilled in processing and cleaning raw data to prepare it for analysis. Strong analytical abilities, including experience with performance data, application of techniques such as linear regression, and advanced data visualisation skills Proven capability in conducting user acceptance testing (UAT) to ensure data accuracy and integrity. Ability to translate complex datasets into meaningful, actionable insights for stakeholders without a technical background. Familiarity with programming languages such as Python Previous experience working with cloud-based data platforms, such as Snowflake or Databricks. Excellent communication skills, with a track record of building and maintaining strong working relationships across all organisational levels. Ability to understand stakeholder requirements and design appropriate, impactful reporting solutions. Interested? Please submit your updated CV to (url removed) at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy.
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience: Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Jul 17, 2025
Full time
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience: Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Role: Senior Qlik Analyst Location: London or Birmingham Duration: 6 Months Day rate: Negotiable (Umbrella PAYE) About the Role: We're seeking an experienced Senior Qlik Analyst to join our dynamic team. In this pivotal role, you will design and build insightful Qlik Sense dashboards and provide actionable analysis to empower decision-making across Commercial, Marketing, Product, and Digital teams. You will work closely with the Data Engineering team, operating in a collaborative partnership model to translate business needs into innovative data solutions. Your expertise will directly influence strategic initiatives and drive data-driven success across the organisation. Key Responsibilities: Design, develop, and maintain Qlik Sense dashboards that deliver clear, actionable insights. Analyse complex datasets to support Commercial, Marketing, Product, and Digital functions with timely, relevant reports and visualisations. Collaborate closely with the Data Engineering team to understand data architecture and ensure seamless delivery of new requirements. Translate business questions into effective data models and dashboard designs. Provide expert advice on data best practices and continuously improve reporting processes. Support ad hoc analysis requests and present findings to stakeholders. Ensure data quality, accuracy, and consistency within dashboards and reports. What We're Looking For: Proven experience building advanced dashboards and visualisations in Qlik Sense. Strong analytical skills with the ability to interpret complex data and provide meaningful insights. Experience working in partnership with data engineering or IT teams to deliver data solutions. Excellent communication skills with the ability to engage with both technical and non-technical stakeholders. Familiarity with commercial, marketing, product, or digital business domains is a plus. Detail-oriented with strong problem-solving abilities and a passion for data-driven decision-making.
Jul 17, 2025
Contractor
Role: Senior Qlik Analyst Location: London or Birmingham Duration: 6 Months Day rate: Negotiable (Umbrella PAYE) About the Role: We're seeking an experienced Senior Qlik Analyst to join our dynamic team. In this pivotal role, you will design and build insightful Qlik Sense dashboards and provide actionable analysis to empower decision-making across Commercial, Marketing, Product, and Digital teams. You will work closely with the Data Engineering team, operating in a collaborative partnership model to translate business needs into innovative data solutions. Your expertise will directly influence strategic initiatives and drive data-driven success across the organisation. Key Responsibilities: Design, develop, and maintain Qlik Sense dashboards that deliver clear, actionable insights. Analyse complex datasets to support Commercial, Marketing, Product, and Digital functions with timely, relevant reports and visualisations. Collaborate closely with the Data Engineering team to understand data architecture and ensure seamless delivery of new requirements. Translate business questions into effective data models and dashboard designs. Provide expert advice on data best practices and continuously improve reporting processes. Support ad hoc analysis requests and present findings to stakeholders. Ensure data quality, accuracy, and consistency within dashboards and reports. What We're Looking For: Proven experience building advanced dashboards and visualisations in Qlik Sense. Strong analytical skills with the ability to interpret complex data and provide meaningful insights. Experience working in partnership with data engineering or IT teams to deliver data solutions. Excellent communication skills with the ability to engage with both technical and non-technical stakeholders. Familiarity with commercial, marketing, product, or digital business domains is a plus. Detail-oriented with strong problem-solving abilities and a passion for data-driven decision-making.
Our client is hiring a Material Planner to drive on-time material availability for production. In this role, you'll coordinate with suppliers, manage inventory levels, and support scheduling to ensure seamless manufacturing operations. Role: Material Planning Analyst Experience: 5+ years Location: Desford Working Days: 5 days/week in office Duration: Contract (12 months) Key Responsibilities: Ensure timely delivery of materials through supplier coordination. Manage inventory and production schedules using MRP/ERP systems. Support engineering changes and new product introductions (NPIs). Identify and resolve supply chain issues with root cause analysis. What You'll Need: Degree in Supply Chain, Logistics, or Engineering. Strong MRP/ERP knowledge and analytical skills. Experience with supplier performance and inventory planning. Lean/Six Sigma or APICS certification is a plus. If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jul 17, 2025
Contractor
Our client is hiring a Material Planner to drive on-time material availability for production. In this role, you'll coordinate with suppliers, manage inventory levels, and support scheduling to ensure seamless manufacturing operations. Role: Material Planning Analyst Experience: 5+ years Location: Desford Working Days: 5 days/week in office Duration: Contract (12 months) Key Responsibilities: Ensure timely delivery of materials through supplier coordination. Manage inventory and production schedules using MRP/ERP systems. Support engineering changes and new product introductions (NPIs). Identify and resolve supply chain issues with root cause analysis. What You'll Need: Degree in Supply Chain, Logistics, or Engineering. Strong MRP/ERP knowledge and analytical skills. Experience with supplier performance and inventory planning. Lean/Six Sigma or APICS certification is a plus. If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to hear from you! Apply now or send your CV to sharmistha. .co .uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Our client, a leading world-class aerospace material supplier tailored for the Aviation Maintenance, Repair, and Overhaul (MRO) sector, are looking to recruit a Pricing Analyst, to be based at their offices in Hemel Hempstead , Hertfordshire. On Offer: An exciting opportunity to join a rapidly expanding organisation that is a highly regarded materials supplier to the Aerospace sector. Work within a collaborative and supportive commercial team. Opportunity to make a tangible impact on company profitability and growth. Professional Development: the company is committed to the ongoing professional development of its employees. Salary up to £75K, depending on experience 1 day WFH flexibility after probationary period Pension scheme, social events and Christmas party. Free Parking onsite Main Purpose of the Role: The Pricing Analyst will lead the development, execution and optimization of pricing strategies that maximise profitability while ensuring competitiveness in the market. This position will play a critical role in supporting the business by enhancing pricing intelligence and enabling real time data-driven decisions. You will be reporting to the Sales Manager to ensure alignment with commercial objectives. The role will be supported by the business intelligence team through BI tools and data access to streamline reporting and analytics. Duties and Responsibilities of the Pricing Analyst: Create and maintain a standardized pricing structure for all products, including differentiated tiers (Gold, Silver, Tail, Web). Implement dynamic pricing models responsive to market conditions to optimize margin performance. Ensure pricing includes full landed cost components such as freight and import duties. Design, implement, and manage pricing models to support bids, tenders, and quoting processes. Conduct in-depth analysis of historical sales, market trends, competitor activity, customer segmentation, and product lifecycle data to inform strategic pricing decisions. Collaborate cross-functionally with sales, finance, and procurement teams to ensure pricing decisions are commercially and operationally viable. Monitor customer-specific pricing and margin performance, flagging opportunities for improvement. Maintain pricing data integrity within ERP and reporting systems. Deliver regular reports and dashboards with insights into pricing KPIs, profitability, and market trends. To Be Considered: Proven experience in pricing, commercial, or financial analytics roles, ideally across FMCG, e-commerce, or related sectors. Advanced technical expertise in Python, R, SQL for data analysis and automation. Strong modelling capabilities including A/B testing, elasticity modelling, segmentation, clustering, sensitivity/scenario analysis, and conjoint analysis. Proficiency in Advanced Excel, including Macros/VBA and Power BI. Demonstrated ability to work with large, complex datasets and translate findings into commercial insights. Excellent collaboration and stakeholder management skills. Familiarity with ERP systems and pricing databases. Preferred - Bachelor's degree in Business, Finance, Economics, Mathematics, or a related quantitative field. Further certification in data science, pricing strategy, or analytics tools is desirable For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry
Jul 17, 2025
Full time
Our client, a leading world-class aerospace material supplier tailored for the Aviation Maintenance, Repair, and Overhaul (MRO) sector, are looking to recruit a Pricing Analyst, to be based at their offices in Hemel Hempstead , Hertfordshire. On Offer: An exciting opportunity to join a rapidly expanding organisation that is a highly regarded materials supplier to the Aerospace sector. Work within a collaborative and supportive commercial team. Opportunity to make a tangible impact on company profitability and growth. Professional Development: the company is committed to the ongoing professional development of its employees. Salary up to £75K, depending on experience 1 day WFH flexibility after probationary period Pension scheme, social events and Christmas party. Free Parking onsite Main Purpose of the Role: The Pricing Analyst will lead the development, execution and optimization of pricing strategies that maximise profitability while ensuring competitiveness in the market. This position will play a critical role in supporting the business by enhancing pricing intelligence and enabling real time data-driven decisions. You will be reporting to the Sales Manager to ensure alignment with commercial objectives. The role will be supported by the business intelligence team through BI tools and data access to streamline reporting and analytics. Duties and Responsibilities of the Pricing Analyst: Create and maintain a standardized pricing structure for all products, including differentiated tiers (Gold, Silver, Tail, Web). Implement dynamic pricing models responsive to market conditions to optimize margin performance. Ensure pricing includes full landed cost components such as freight and import duties. Design, implement, and manage pricing models to support bids, tenders, and quoting processes. Conduct in-depth analysis of historical sales, market trends, competitor activity, customer segmentation, and product lifecycle data to inform strategic pricing decisions. Collaborate cross-functionally with sales, finance, and procurement teams to ensure pricing decisions are commercially and operationally viable. Monitor customer-specific pricing and margin performance, flagging opportunities for improvement. Maintain pricing data integrity within ERP and reporting systems. Deliver regular reports and dashboards with insights into pricing KPIs, profitability, and market trends. To Be Considered: Proven experience in pricing, commercial, or financial analytics roles, ideally across FMCG, e-commerce, or related sectors. Advanced technical expertise in Python, R, SQL for data analysis and automation. Strong modelling capabilities including A/B testing, elasticity modelling, segmentation, clustering, sensitivity/scenario analysis, and conjoint analysis. Proficiency in Advanced Excel, including Macros/VBA and Power BI. Demonstrated ability to work with large, complex datasets and translate findings into commercial insights. Excellent collaboration and stakeholder management skills. Familiarity with ERP systems and pricing databases. Preferred - Bachelor's degree in Business, Finance, Economics, Mathematics, or a related quantitative field. Further certification in data science, pricing strategy, or analytics tools is desirable For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry
Are you ready to make a meaningful impact through technology? Do you have a passion for problem-solving in a dynamic environment? Can you envision yourself as a key player in transforming systems and processes? We are currently looking for an Applications & Systems Analyst to join our busy team in Wolverhampton! Hours of Work: Full Time, Permanent As an Applications & Systems Analyst, you will take on an essential role in providing day-to-day support across our EMEAA ERP systems, liaising with stakeholders from various departments. You'll conduct proof-of-concept studies for cutting-edge solutions while contributing to the design of systems and processes. Your hands-on approach will help monitor project schedules, track risks, and escalate blockers, ensuring our technology aligns seamlessly with our strategic goals. Your analytical mindset will ensure that our solutions meet real-world business needs. Applications & Systems Analyst Requirements: Degree in Computer Science, Information Systems, or a related discipline, or equivalent experience. Over 5 years experience in system and application support with proficiency in SQL, JavaScript, XML, SSRS, and Power BI. Proven track record in ERP implementation and support across various regions and compliance landscapes. Excellent communication skills, capable of engaging both technical and non-technical audiences. Experience with IT ticketing platforms (e.g., ServiceNow, Jira) and a practical understanding of service desk environments.Applications & Systems Analyst Benefits: 33 days holiday (inclusive of Bank Holidays) Employee Assistance Programme Annual Incentive Plan Bonus Structure Life Assurance Health & Wellbeing Programme, including health cash plan and employee assistance Pension Plan High St Reward Scheme Refer a Friend Programme Free Parking Frequent Technology User Free Eye Care Flexible working model Employee Recognition Programme And as an employer who values you, you will be welcomed with open arms and supported to succeed. Meet the Organisation: Who We Are and What We Do Fortune Brands Innovations is a leading US-based company with a dynamic portfolio of brands for homes worldwide. Our kitchen and bathroom division includes renowned British brands such as Shaws and Victoria + Albert, alongside Aqualisa s market-leading digital showering technology. With a commitment to innovation and craftsmanship, we deliver high-quality products while growing rapidly at our new multi-million-pound facility. If you think you are suitable for this Applications & Systems Analyst role, please apply now and join us in shaping smarter systems for a stronger future!
Jul 17, 2025
Full time
Are you ready to make a meaningful impact through technology? Do you have a passion for problem-solving in a dynamic environment? Can you envision yourself as a key player in transforming systems and processes? We are currently looking for an Applications & Systems Analyst to join our busy team in Wolverhampton! Hours of Work: Full Time, Permanent As an Applications & Systems Analyst, you will take on an essential role in providing day-to-day support across our EMEAA ERP systems, liaising with stakeholders from various departments. You'll conduct proof-of-concept studies for cutting-edge solutions while contributing to the design of systems and processes. Your hands-on approach will help monitor project schedules, track risks, and escalate blockers, ensuring our technology aligns seamlessly with our strategic goals. Your analytical mindset will ensure that our solutions meet real-world business needs. Applications & Systems Analyst Requirements: Degree in Computer Science, Information Systems, or a related discipline, or equivalent experience. Over 5 years experience in system and application support with proficiency in SQL, JavaScript, XML, SSRS, and Power BI. Proven track record in ERP implementation and support across various regions and compliance landscapes. Excellent communication skills, capable of engaging both technical and non-technical audiences. Experience with IT ticketing platforms (e.g., ServiceNow, Jira) and a practical understanding of service desk environments.Applications & Systems Analyst Benefits: 33 days holiday (inclusive of Bank Holidays) Employee Assistance Programme Annual Incentive Plan Bonus Structure Life Assurance Health & Wellbeing Programme, including health cash plan and employee assistance Pension Plan High St Reward Scheme Refer a Friend Programme Free Parking Frequent Technology User Free Eye Care Flexible working model Employee Recognition Programme And as an employer who values you, you will be welcomed with open arms and supported to succeed. Meet the Organisation: Who We Are and What We Do Fortune Brands Innovations is a leading US-based company with a dynamic portfolio of brands for homes worldwide. Our kitchen and bathroom division includes renowned British brands such as Shaws and Victoria + Albert, alongside Aqualisa s market-leading digital showering technology. With a commitment to innovation and craftsmanship, we deliver high-quality products while growing rapidly at our new multi-million-pound facility. If you think you are suitable for this Applications & Systems Analyst role, please apply now and join us in shaping smarter systems for a stronger future!
Financial Crime Senior Manager - 6 months, £775pd, inside IR35, remote Your new company and role Joining the Financial Crime team, supporting some of the UK's leading businesses, we are seeking to appoint a new Financial Crime Manager. We are looking for you to arrive with expertise and experience to improve our current services. The successful candidate must be eligible to gain Security Clearance. This role can be home-based within the UK, with minimal travel to office. The key objective of the Financial Crime Manager is to embed and maintain a culture of Financial Crime Risk awareness throughout the account, while contributing to the development of the financial crime project deliverables, to enable both operational readiness and client satisfaction, while providing leadership across teams as a key subject-matter expert. Relationships in the role: Matrix management reporting to Financial Crime Director (MLRO) Senior customer management teams. Critical 3rd party suppliers and internal/external auditors. Key aspects of the role include: Framework - Design and delivery of the Financial Crime framework, tools and mechanisms. Projects - Providing support to projects and systems developments, ensuring regulatory AML compliance and effective fraud risk management. Policy & Advice - Contributing to the assessment/development of the Financial Crime strategy for the relevant business units. Risk - Supporting the identification potential of actual financial crime risks and ensuring appropriate action. Policy - Contribute where required to maintaining Anti-Money Laundering general Financial Crime Policies and Procedures. Training - To ensure that staff are suitably trained and have the requisite level of knowledge to perform their roles. Advice - Offer support and guidance to the Financial Crime Analysts (AML/CTF/Fraud) (1st line). Oversight - Review the work of 2nd Line Financial Crime Analysts (AML/CTF/Fraud) to ensure that this is of sufficient quality and accuracy. Assurance - Undertake monthly assurance work over 1st Line Teams to ensure full regulatory compliance. Controls - Complete monthly RCSA checks for Quality Assurance purposes. Escalations and Regulatory - Oversee and approve all PEPs with engagement with the client. Sanctions - Check and advise on any possible sanction match referrals, including informing the client and OFSI where relevant. Investigations - Assist in the liaison with the relevant financial crime authorities. What you'll need to succeed To be successful in this role, we anticipate you will have a mix of the below Experience in a regulated industry. Knowledge of financial crime policy, legislation, regulations and systems Working within a Business Process Services environment and financial services. Strong experience in a financial crime management and/or oversight role. Good knowledge and understanding of the Risk operating environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 16, 2025
Contractor
Financial Crime Senior Manager - 6 months, £775pd, inside IR35, remote Your new company and role Joining the Financial Crime team, supporting some of the UK's leading businesses, we are seeking to appoint a new Financial Crime Manager. We are looking for you to arrive with expertise and experience to improve our current services. The successful candidate must be eligible to gain Security Clearance. This role can be home-based within the UK, with minimal travel to office. The key objective of the Financial Crime Manager is to embed and maintain a culture of Financial Crime Risk awareness throughout the account, while contributing to the development of the financial crime project deliverables, to enable both operational readiness and client satisfaction, while providing leadership across teams as a key subject-matter expert. Relationships in the role: Matrix management reporting to Financial Crime Director (MLRO) Senior customer management teams. Critical 3rd party suppliers and internal/external auditors. Key aspects of the role include: Framework - Design and delivery of the Financial Crime framework, tools and mechanisms. Projects - Providing support to projects and systems developments, ensuring regulatory AML compliance and effective fraud risk management. Policy & Advice - Contributing to the assessment/development of the Financial Crime strategy for the relevant business units. Risk - Supporting the identification potential of actual financial crime risks and ensuring appropriate action. Policy - Contribute where required to maintaining Anti-Money Laundering general Financial Crime Policies and Procedures. Training - To ensure that staff are suitably trained and have the requisite level of knowledge to perform their roles. Advice - Offer support and guidance to the Financial Crime Analysts (AML/CTF/Fraud) (1st line). Oversight - Review the work of 2nd Line Financial Crime Analysts (AML/CTF/Fraud) to ensure that this is of sufficient quality and accuracy. Assurance - Undertake monthly assurance work over 1st Line Teams to ensure full regulatory compliance. Controls - Complete monthly RCSA checks for Quality Assurance purposes. Escalations and Regulatory - Oversee and approve all PEPs with engagement with the client. Sanctions - Check and advise on any possible sanction match referrals, including informing the client and OFSI where relevant. Investigations - Assist in the liaison with the relevant financial crime authorities. What you'll need to succeed To be successful in this role, we anticipate you will have a mix of the below Experience in a regulated industry. Knowledge of financial crime policy, legislation, regulations and systems Working within a Business Process Services environment and financial services. Strong experience in a financial crime management and/or oversight role. Good knowledge and understanding of the Risk operating environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Do you have a passion for data and analytics? Can you extract and translate data into Optimisaton Points? Can you build and utilize Dashboards? Our client, a global leader in the charitable finance sector is undergoing an exciting transformation and is seeking an experienced Customer & Operations Analyst to play a key role in delivering new systems and solutions. This is a fantastic opportunity to join an industry leader and take responsibility for driving efficiency in customer satisfaction. Key Responsibilities Operational Data Analysis: Collect, analyse, and interpret operational data to identify trends, inefficiencies, and areas for improvement. Customer Insights: Analyse customer feedback, complaints, and satisfaction surveys to identify common issues, areas for improvement, and key drivers of customer satisfaction. Process Optimization: Work with operations teams to identify opportunities for process improvements, streamline workflows, and increase efficiency. Reporting & Dashboards: Create regular reports and dashboards to track key performance indicators (KPIs), operational metrics, and customer satisfaction. Cross-functional Collaboration: Collaborate with different departments, including customer service, marketing and product teams, to align operational strategies with customer needs and business goals. Who you ll be This role is for you if you have experience of working with analytics for both operational performance and customer trends and insight. Our client are looking for: A detail-oriented data driven problem solver Passionate for improving customer experience and operational efficiency Thrives in turning numbers into narratives and insights into actions Uses an analytical mindset to uncover trends, spot inefficiencies and influence decisions with clear compelling recommendations Be pro active and have strong collaboration skills Be curious, resourceful and committed to creating value through smart analysis and thoughtful execution. Core hours are Monday-Friday, 9am-5pm. Our client offer hybrid working with the opportunity to spend part of your time working from home. In return for your expertise our clients offer free on site parking, a generous pension, private healthcare and 30 days holiday + Bank Holidays. If you re ready to make an impact and help shape the future for our client, apply now or call the office for more information!
Jul 16, 2025
Full time
Do you have a passion for data and analytics? Can you extract and translate data into Optimisaton Points? Can you build and utilize Dashboards? Our client, a global leader in the charitable finance sector is undergoing an exciting transformation and is seeking an experienced Customer & Operations Analyst to play a key role in delivering new systems and solutions. This is a fantastic opportunity to join an industry leader and take responsibility for driving efficiency in customer satisfaction. Key Responsibilities Operational Data Analysis: Collect, analyse, and interpret operational data to identify trends, inefficiencies, and areas for improvement. Customer Insights: Analyse customer feedback, complaints, and satisfaction surveys to identify common issues, areas for improvement, and key drivers of customer satisfaction. Process Optimization: Work with operations teams to identify opportunities for process improvements, streamline workflows, and increase efficiency. Reporting & Dashboards: Create regular reports and dashboards to track key performance indicators (KPIs), operational metrics, and customer satisfaction. Cross-functional Collaboration: Collaborate with different departments, including customer service, marketing and product teams, to align operational strategies with customer needs and business goals. Who you ll be This role is for you if you have experience of working with analytics for both operational performance and customer trends and insight. Our client are looking for: A detail-oriented data driven problem solver Passionate for improving customer experience and operational efficiency Thrives in turning numbers into narratives and insights into actions Uses an analytical mindset to uncover trends, spot inefficiencies and influence decisions with clear compelling recommendations Be pro active and have strong collaboration skills Be curious, resourceful and committed to creating value through smart analysis and thoughtful execution. Core hours are Monday-Friday, 9am-5pm. Our client offer hybrid working with the opportunity to spend part of your time working from home. In return for your expertise our clients offer free on site parking, a generous pension, private healthcare and 30 days holiday + Bank Holidays. If you re ready to make an impact and help shape the future for our client, apply now or call the office for more information!
Financial Crime, AML, KYC. Monitoring, Analysis, Hybrid working, High Wycombe or Bristol c£30000 Your new company A professional services firm offers flexible hybrid working to an experienced Financial Crime Analyst, coming from a professional services firm, with 2 days working in the office each week. (Unfortunately, candidates coming from the Financial Services sector will not be considered for this role, unless they have also worked within a professional services firm.)This role can be based in High Wycombe or Bristol. Your new role You will be completing due diligence procedures in line with AML regulations for new clients. You will be researching with third-party systems as part of KYC procedures and undertaking analysis of any potential risks. You will undertake analysis of KYC information to validate client information and assess client risks. You will liaise closely with clients to obtain missing information and produce reports for internal management for approval when required. What you'll need to succeed You will have 2 years'+ experience in a client on-boarding/CDD role within the professional services sector and the ability to work autonomously. A good working knowledge and understanding of KYC/AML requirements and how to complete processes and procedures related to regulatory client on-boarding. Experience working with senior staff/partners within a business to achieve desired outcomes. Excellent communication skills (both written and spoken) and liaison skills (internal and external) Ability to work to specified KPIs and demanding deadlines. What you'll get in return 35-hour working week and core hours of 10am-4pm Hybrid working, with the option to work from home for up to 3 days per week. 25 days of annual leave.-Increasing after 5 years' service plus the option to buy or sell up to 5 days' holiday each year. Contributory pension scheme plus a wide range of other flexible benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jul 16, 2025
Full time
Financial Crime, AML, KYC. Monitoring, Analysis, Hybrid working, High Wycombe or Bristol c£30000 Your new company A professional services firm offers flexible hybrid working to an experienced Financial Crime Analyst, coming from a professional services firm, with 2 days working in the office each week. (Unfortunately, candidates coming from the Financial Services sector will not be considered for this role, unless they have also worked within a professional services firm.)This role can be based in High Wycombe or Bristol. Your new role You will be completing due diligence procedures in line with AML regulations for new clients. You will be researching with third-party systems as part of KYC procedures and undertaking analysis of any potential risks. You will undertake analysis of KYC information to validate client information and assess client risks. You will liaise closely with clients to obtain missing information and produce reports for internal management for approval when required. What you'll need to succeed You will have 2 years'+ experience in a client on-boarding/CDD role within the professional services sector and the ability to work autonomously. A good working knowledge and understanding of KYC/AML requirements and how to complete processes and procedures related to regulatory client on-boarding. Experience working with senior staff/partners within a business to achieve desired outcomes. Excellent communication skills (both written and spoken) and liaison skills (internal and external) Ability to work to specified KPIs and demanding deadlines. What you'll get in return 35-hour working week and core hours of 10am-4pm Hybrid working, with the option to work from home for up to 3 days per week. 25 days of annual leave.-Increasing after 5 years' service plus the option to buy or sell up to 5 days' holiday each year. Contributory pension scheme plus a wide range of other flexible benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
