Role : Assistant Store Manager (Manchester, Trafford Centre) Location : Manchester (Trafford Centre) The Lounge team is growing, we're looking for an experienced Assistant Store Manager to work as part of the team in our first ever store based in Manchester (Trafford Centre). We're after someone who is passionate about customer service and wants to support us in bringing Lounge to real life! This role is vital in helping maintain the close community we have created online, but In Real Life (IRL). As a pivotal role within our store leadership team, you will be responsible for helping to look after the day to day demands of the store, such as maintaining exceptional levels of customer service, inventory management, Customer fittings, looking after store standards and keeping the Lounge community as your top priority. Within this role we want you to bring your own skills, ideas and experience whilst working wit the rest of our retail team to build a collaborative, enthusiastic & dedicated culture to the store- ensuring that customer service remains the most important aspect. What you will do at Lounge: As part of our retail team you will work closely with the Head of Store and other supervisors to lead a team of Store Assistants providing guidance, support and a customer centric approach to the store. Work closely with all store staff to address customer queries, resolve issues and create an in store environment that falls in line with the Lounge brand values. Be a leader when it comes to displaying passion for our brand and be a constant champion to all of Lounge's Values. Support the Head of Store to recruit new staff for store and ensure they are given full training and can become valuable members of the retail team. Ensure all Retail staff look after inventory levels and ensure accurate stock counts in store. Work with the Head of Store & other supervisors to Implement inventory control measures, including cycle counts, audits, and stock replenishment strategies Work with the Head of Store to closely monitor Key Performance Indicators (KPI's) like sales numbers and customer satisfaction to ensure decisions are made to ensure we are always striving for continuous improvement. Work as a trained bra fitter providing an exceptional level of professionalism and detail to all customers- whilst also training the other staff to obtain this high level. We would love it if you: Have at least 2 years experience working as a supervisor in a Retail environment. Have experience in leading teams. Strong leadership skills with the ability to inspire and motivate a team. Have an understanding of visual merchandising. Are an effective problem-solver and have exceptional decision-making abilities. Can effectively communicate with people at all levels. Are extremely passionate about giving exceptional customer service. Are up to date on current retail trends and best practices. You must be legally authorised to work in the country in the UK. You must be over the age of 18 years old. Must be able to prove Right to Work and any evidence related to this. You must also be able to travel to the store in which you work. Availability : You must be willing to work a flexible schedule that includes weekends, evenings, holidays and non-business hours. Sound like a bit of you? Hit that apply below
May 12, 2025
Full time
Role : Assistant Store Manager (Manchester, Trafford Centre) Location : Manchester (Trafford Centre) The Lounge team is growing, we're looking for an experienced Assistant Store Manager to work as part of the team in our first ever store based in Manchester (Trafford Centre). We're after someone who is passionate about customer service and wants to support us in bringing Lounge to real life! This role is vital in helping maintain the close community we have created online, but In Real Life (IRL). As a pivotal role within our store leadership team, you will be responsible for helping to look after the day to day demands of the store, such as maintaining exceptional levels of customer service, inventory management, Customer fittings, looking after store standards and keeping the Lounge community as your top priority. Within this role we want you to bring your own skills, ideas and experience whilst working wit the rest of our retail team to build a collaborative, enthusiastic & dedicated culture to the store- ensuring that customer service remains the most important aspect. What you will do at Lounge: As part of our retail team you will work closely with the Head of Store and other supervisors to lead a team of Store Assistants providing guidance, support and a customer centric approach to the store. Work closely with all store staff to address customer queries, resolve issues and create an in store environment that falls in line with the Lounge brand values. Be a leader when it comes to displaying passion for our brand and be a constant champion to all of Lounge's Values. Support the Head of Store to recruit new staff for store and ensure they are given full training and can become valuable members of the retail team. Ensure all Retail staff look after inventory levels and ensure accurate stock counts in store. Work with the Head of Store & other supervisors to Implement inventory control measures, including cycle counts, audits, and stock replenishment strategies Work with the Head of Store to closely monitor Key Performance Indicators (KPI's) like sales numbers and customer satisfaction to ensure decisions are made to ensure we are always striving for continuous improvement. Work as a trained bra fitter providing an exceptional level of professionalism and detail to all customers- whilst also training the other staff to obtain this high level. We would love it if you: Have at least 2 years experience working as a supervisor in a Retail environment. Have experience in leading teams. Strong leadership skills with the ability to inspire and motivate a team. Have an understanding of visual merchandising. Are an effective problem-solver and have exceptional decision-making abilities. Can effectively communicate with people at all levels. Are extremely passionate about giving exceptional customer service. Are up to date on current retail trends and best practices. You must be legally authorised to work in the country in the UK. You must be over the age of 18 years old. Must be able to prove Right to Work and any evidence related to this. You must also be able to travel to the store in which you work. Availability : You must be willing to work a flexible schedule that includes weekends, evenings, holidays and non-business hours. Sound like a bit of you? Hit that apply below
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Chard so we could be the perfect match! You'll join the team on a permanent contract working 28 hours, 4 out of 7 days a week. What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
May 12, 2025
Full time
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Chard so we could be the perfect match! You'll join the team on a permanent contract working 28 hours, 4 out of 7 days a week. What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Assistant Store Manager Ballymena - Johnstones Decorating Centre Position Summary We now have an exciting, permanent vacancy for an Assistant Store Manager within our Architectural Coatings division, based in our Ballymena store. Were looking for a customer focused individual to become a key member of our friendly and supportive team click apply for full job details
May 12, 2025
Full time
Assistant Store Manager Ballymena - Johnstones Decorating Centre Position Summary We now have an exciting, permanent vacancy for an Assistant Store Manager within our Architectural Coatings division, based in our Ballymena store. Were looking for a customer focused individual to become a key member of our friendly and supportive team click apply for full job details
Merchandising Admin Assistant - White Goods Salary: Competitive Plus Benefits Location: Coventry Store Support Centre - Ansty Park and Home, Coventry, CV7 9RD Contract type: Fixed-Term Assignment Business area: Non Food Closing date: 13 May 2025 Requisition ID: 301160We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. From fragrance to car care, clothing and pots and pans, our General Merchandise team delivers all the non-food items for Sainsbury's, Habitat and Argos customers. This multi-brand environment means you get to work across most areas. You can also be a pioneer, because the team believes in being brave, iterating and learning as they go. They also develop deep connections to other departments, which opens up a lot of different career opportunities for you. What's certain is that you'll spend time on the shop floor to get closer to customers, and bring a broad perspective and the full support of your manager with you wherever you decide to develop next. Why join us Joining us as a Merchandise Admin Assistant offers an exciting opportunity to be part of a dynamic and fast-paced environment. As you provide comprehensive administrative support to our Merchandising team, you will gain valuable skills and knowledge to forge a successful career in merchandising. We value work-life balance and offer flexibility in how, where, and when you work, empowering you to have a fulfilling personal life while contributing to our business goals. With a focus on learning and development, a supportive team, and a range of benefits, joining Sainsbury's means being part of a company that values your growth and provides opportunities for success. What you'll do As a Merchandise Admin Assistant, you will play a vital role in providing comprehensive administrative support to the Merchandising team. Your primary responsibility will be to ensure accurate and timely completion of tasks that drive overall performance in the business unit. You will assist the replenishment team with store trade queries and liaise with suppliers and the imports and warehousing teams to facilitate a smooth flow of stock from the supplier to depot. Additionally, you will maintain accurate records of commitment to provide stock intake and output forecasts, prepare analysis reports as required by the Merchandiser/Assistant Merchandiser, and update delivery schedules and relevant systems to reflect the latest supplier delivery positions. Your role will also involve raising contracts for new orders, gaining a commercial awareness of our product ranges, stores, and competitors, and collaborating with replenishment teams to plan initial allocations and launch builds to meet stock and availability targets. Attention to detail, strong analytical skills, good communication, and excellent organisational ability will be key to your success in this role. Who you are You are a detail-oriented and highly organised individual with strong analytical and numerical skills. With your excellent written and verbal communication abilities, you provide comprehensive administrative support to the Merchandising team, ensuring accuracy and timeliness in all tasks to drive overall performance in the business unit. You have a customer-focused mindset and pay great attention to detail in maintaining accurate records and preparing analysis for the Merchandiser/Assistant Merchandiser. With your strong interpersonal and team-working skills, you collaborate effectively with internal stakeholders, such as suppliers and replenishment teams, to ensure smooth stock flow and achieve stock and availability targets. Proficiency in MS Excel and the ability to learn new systems come naturally to you, enabling you to handle various data-related tasks. Your commitment to continuous learning and your passion for the retail industry make you a valuable asset to our Merchandising Team. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 5% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply). Please note, due to the volume of applications we receive, our roles may close early.
May 12, 2025
Full time
Merchandising Admin Assistant - White Goods Salary: Competitive Plus Benefits Location: Coventry Store Support Centre - Ansty Park and Home, Coventry, CV7 9RD Contract type: Fixed-Term Assignment Business area: Non Food Closing date: 13 May 2025 Requisition ID: 301160We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. From fragrance to car care, clothing and pots and pans, our General Merchandise team delivers all the non-food items for Sainsbury's, Habitat and Argos customers. This multi-brand environment means you get to work across most areas. You can also be a pioneer, because the team believes in being brave, iterating and learning as they go. They also develop deep connections to other departments, which opens up a lot of different career opportunities for you. What's certain is that you'll spend time on the shop floor to get closer to customers, and bring a broad perspective and the full support of your manager with you wherever you decide to develop next. Why join us Joining us as a Merchandise Admin Assistant offers an exciting opportunity to be part of a dynamic and fast-paced environment. As you provide comprehensive administrative support to our Merchandising team, you will gain valuable skills and knowledge to forge a successful career in merchandising. We value work-life balance and offer flexibility in how, where, and when you work, empowering you to have a fulfilling personal life while contributing to our business goals. With a focus on learning and development, a supportive team, and a range of benefits, joining Sainsbury's means being part of a company that values your growth and provides opportunities for success. What you'll do As a Merchandise Admin Assistant, you will play a vital role in providing comprehensive administrative support to the Merchandising team. Your primary responsibility will be to ensure accurate and timely completion of tasks that drive overall performance in the business unit. You will assist the replenishment team with store trade queries and liaise with suppliers and the imports and warehousing teams to facilitate a smooth flow of stock from the supplier to depot. Additionally, you will maintain accurate records of commitment to provide stock intake and output forecasts, prepare analysis reports as required by the Merchandiser/Assistant Merchandiser, and update delivery schedules and relevant systems to reflect the latest supplier delivery positions. Your role will also involve raising contracts for new orders, gaining a commercial awareness of our product ranges, stores, and competitors, and collaborating with replenishment teams to plan initial allocations and launch builds to meet stock and availability targets. Attention to detail, strong analytical skills, good communication, and excellent organisational ability will be key to your success in this role. Who you are You are a detail-oriented and highly organised individual with strong analytical and numerical skills. With your excellent written and verbal communication abilities, you provide comprehensive administrative support to the Merchandising team, ensuring accuracy and timeliness in all tasks to drive overall performance in the business unit. You have a customer-focused mindset and pay great attention to detail in maintaining accurate records and preparing analysis for the Merchandiser/Assistant Merchandiser. With your strong interpersonal and team-working skills, you collaborate effectively with internal stakeholders, such as suppliers and replenishment teams, to ensure smooth stock flow and achieve stock and availability targets. Proficiency in MS Excel and the ability to learn new systems come naturally to you, enabling you to handle various data-related tasks. Your commitment to continuous learning and your passion for the retail industry make you a valuable asset to our Merchandising Team. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 5% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply). Please note, due to the volume of applications we receive, our roles may close early.
New Nomination Italy monobrand store opened in Braehead, Glasgow Argento Contemporary Jewellery Ltd is delighted to announce that we have opened a Nomination Italy monobrand store. Argento is one of the UK and Irelands leading fashion jewellers. With over 20 years' experience, we know what we're talking about when it comes to jewellery! The first Argento store opened in Belfast in 1997 that has grown to have 25 stores throughout the UK and Ireland and a thriving website that offers worldwide delivery. We are currently seeking a pro-active, results driven Assistant Store Manager to join the team in our new Nomination Italy monobrand store! Contract: Permanent full-time role , 40 hours, a week on a varied shift basis, including day, evening, and weekend shifts. BENEFITS Generous employee discount (after 3 months service of 6-month probation) Target related store bonus scheme Auto-enrolment pension scheme Excellent training programmes including brand training Fantastic incentives throughout the year Fantastic opportunities to progress within the Company Job Summary Reporting to and working with the Store Manager, the Assistant Manager is responsible for leading and inspiring the team to sell; providing the highest level of service to the customer in a luxurious environment. Aligning with the Store Manager, to deliver expected excellence in store performance, store operations, and achieving our business goals. You may be required to become a keyholder, which full training will be provided for. Responsibilities include: Acting as role model for the team as an ambassador for the brand at all times Assist with coaching and motivating the team to achieve store targets; driving sales and footfall Optimise sales through effective customer service and selling techniques Providing exceptional customer services at all times, optimising sales through effective customer service and selling techniques Keyholder responsibilities, including opening and closing store, cashing up and taking off tills, checking floats, completing safe drops, checking all systems are operational. Review staffing rotas to ensure that staffing levels in all areas can meet expected service levels Deal with customer concerns in a professional, calm, efficient and helpful manner Supporting the Store Manager with the day to day running of the store Ensure deliveries, stock transfers and administration are completed within company Plan and implement shop merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image and ergonomics for customers Plan, forecast, report on sales, costs and business performance according to company requirements Banking responsibilities; reconcile daily sales Plan, prep and manage stock takes and launch of sale Manage and motivate staff, train and develop staff according to company policies and procedures Promote a culture of development acting as a role model and coaching and developing the team to maximise individual potential Help and support the team to achieve and maintain the required standard of conduct and job performance, following the company performance management procedures where necessary Minimise stock loss by ensuring all company security policies and procedures are implemented correctly and followed Create and maintain a healthy and safe working environment for customers and staff ensuring the store is compliant with all health and safety regulations and company policies THE INDIVIDUAL Day to day, you will be working with the Manager in supporting, coaching and motivating the team to achieve the stores targets, identifying and maximising on opportunities, whilst setting the example in excellent customer service. You will be expected to have a strong retail floor presence, educating and influencing the store, so enjoying this environment is vital. If you are a Supervisor looking for career progression or an Assistant Manager looking for a fresh challenge, then this could be the opportunity for you. An ideal candidate will have: You have a minimum of 1+ years' experience in supervisory/management a high volume store Previous experience with a leading brand or luxury retailer is preferred Experience of serving customers in a high footfall environment is required Experience in coaching and developing a large team, ideally in a similar retail environment Inspirational and motivational leadership style, experience in driving sales and profitability in store You have experience within a KPI driven environment and understand how to drive these for ongoing growth and success Ability to work with POS systems, Microsoft applications and portable devices Experience in recruitment, onboarding, and training of all new team members Conducting performance reviews and upskilling team Strong customer service and communication skills both verbal and written Ability to provide constructive feedback to management Experience in executing company visual merchandising standards Passionate about jewellery and customer service Ability to work under pressure and prioritise tasks Effective communication skills with the ability to adapt style depending on the situation Well presented with a positive, pro-active and professional approach If you are looking for a new challenge and you thrive on inspiring a high performing team to beat their targets and provide world-class service then we'd love to have you join us. How to apply: Send your CV and Cover Letter detailing how you meet the criteria as detailed above to . We look forward to hearing from you!
May 12, 2025
Full time
New Nomination Italy monobrand store opened in Braehead, Glasgow Argento Contemporary Jewellery Ltd is delighted to announce that we have opened a Nomination Italy monobrand store. Argento is one of the UK and Irelands leading fashion jewellers. With over 20 years' experience, we know what we're talking about when it comes to jewellery! The first Argento store opened in Belfast in 1997 that has grown to have 25 stores throughout the UK and Ireland and a thriving website that offers worldwide delivery. We are currently seeking a pro-active, results driven Assistant Store Manager to join the team in our new Nomination Italy monobrand store! Contract: Permanent full-time role , 40 hours, a week on a varied shift basis, including day, evening, and weekend shifts. BENEFITS Generous employee discount (after 3 months service of 6-month probation) Target related store bonus scheme Auto-enrolment pension scheme Excellent training programmes including brand training Fantastic incentives throughout the year Fantastic opportunities to progress within the Company Job Summary Reporting to and working with the Store Manager, the Assistant Manager is responsible for leading and inspiring the team to sell; providing the highest level of service to the customer in a luxurious environment. Aligning with the Store Manager, to deliver expected excellence in store performance, store operations, and achieving our business goals. You may be required to become a keyholder, which full training will be provided for. Responsibilities include: Acting as role model for the team as an ambassador for the brand at all times Assist with coaching and motivating the team to achieve store targets; driving sales and footfall Optimise sales through effective customer service and selling techniques Providing exceptional customer services at all times, optimising sales through effective customer service and selling techniques Keyholder responsibilities, including opening and closing store, cashing up and taking off tills, checking floats, completing safe drops, checking all systems are operational. Review staffing rotas to ensure that staffing levels in all areas can meet expected service levels Deal with customer concerns in a professional, calm, efficient and helpful manner Supporting the Store Manager with the day to day running of the store Ensure deliveries, stock transfers and administration are completed within company Plan and implement shop merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image and ergonomics for customers Plan, forecast, report on sales, costs and business performance according to company requirements Banking responsibilities; reconcile daily sales Plan, prep and manage stock takes and launch of sale Manage and motivate staff, train and develop staff according to company policies and procedures Promote a culture of development acting as a role model and coaching and developing the team to maximise individual potential Help and support the team to achieve and maintain the required standard of conduct and job performance, following the company performance management procedures where necessary Minimise stock loss by ensuring all company security policies and procedures are implemented correctly and followed Create and maintain a healthy and safe working environment for customers and staff ensuring the store is compliant with all health and safety regulations and company policies THE INDIVIDUAL Day to day, you will be working with the Manager in supporting, coaching and motivating the team to achieve the stores targets, identifying and maximising on opportunities, whilst setting the example in excellent customer service. You will be expected to have a strong retail floor presence, educating and influencing the store, so enjoying this environment is vital. If you are a Supervisor looking for career progression or an Assistant Manager looking for a fresh challenge, then this could be the opportunity for you. An ideal candidate will have: You have a minimum of 1+ years' experience in supervisory/management a high volume store Previous experience with a leading brand or luxury retailer is preferred Experience of serving customers in a high footfall environment is required Experience in coaching and developing a large team, ideally in a similar retail environment Inspirational and motivational leadership style, experience in driving sales and profitability in store You have experience within a KPI driven environment and understand how to drive these for ongoing growth and success Ability to work with POS systems, Microsoft applications and portable devices Experience in recruitment, onboarding, and training of all new team members Conducting performance reviews and upskilling team Strong customer service and communication skills both verbal and written Ability to provide constructive feedback to management Experience in executing company visual merchandising standards Passionate about jewellery and customer service Ability to work under pressure and prioritise tasks Effective communication skills with the ability to adapt style depending on the situation Well presented with a positive, pro-active and professional approach If you are looking for a new challenge and you thrive on inspiring a high performing team to beat their targets and provide world-class service then we'd love to have you join us. How to apply: Send your CV and Cover Letter detailing how you meet the criteria as detailed above to . We look forward to hearing from you!
Job Title Assistant Store Manager Location Ponders End Employment Type Full-time Contract Type Permanent Shift Pattern Days shift Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 22 May 2025 About the Role As an Assistant Store Manager, you'll motivate your team to deliver high standards, maximize availability, and drive sales. You'll oversee merchandising, operational standards, and ensure the safety and efficiency of back-of-house areas. You may need to work across multiple store areas and sometimes be solely responsible for the store, including working a three-week rolling rota that includes weekends, evenings, and late nights. About You You should be adaptable, friendly, proactive, and a strong coach and motivator. Your role is to lead by example, ensuring excellent customer shopping experiences and team performance in a fast-paced environment. Apply today by completing an online application. Benefits 15% colleague discount at Asda from day 1 for you and a nominated user Discretionary bonus scheme Enhanced electric car scheme Free eye tests for you and a nominated user Discounts on Asda services such as Mobile, Pharmacy, Opticians, Personal Loans, Pet & Travel Insurance, and more Wagestream: flexible pay, income tracker, financial coaching, and savings account Company pension Wellbeing services including virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support Inclusion networks to promote diversity and inclusion Parental leave policies including maternity, paternity, shared parental, neonatal care, and fertility support Recognition programs and special discounts across various services
May 12, 2025
Full time
Job Title Assistant Store Manager Location Ponders End Employment Type Full-time Contract Type Permanent Shift Pattern Days shift Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 22 May 2025 About the Role As an Assistant Store Manager, you'll motivate your team to deliver high standards, maximize availability, and drive sales. You'll oversee merchandising, operational standards, and ensure the safety and efficiency of back-of-house areas. You may need to work across multiple store areas and sometimes be solely responsible for the store, including working a three-week rolling rota that includes weekends, evenings, and late nights. About You You should be adaptable, friendly, proactive, and a strong coach and motivator. Your role is to lead by example, ensuring excellent customer shopping experiences and team performance in a fast-paced environment. Apply today by completing an online application. Benefits 15% colleague discount at Asda from day 1 for you and a nominated user Discretionary bonus scheme Enhanced electric car scheme Free eye tests for you and a nominated user Discounts on Asda services such as Mobile, Pharmacy, Opticians, Personal Loans, Pet & Travel Insurance, and more Wagestream: flexible pay, income tracker, financial coaching, and savings account Company pension Wellbeing services including virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support Inclusion networks to promote diversity and inclusion Parental leave policies including maternity, paternity, shared parental, neonatal care, and fertility support Recognition programs and special discounts across various services
Assistant Store Manager - 12 Month Fixed Term Contract Disney Store are opening a new limited-time retail destination at Westfield White City, in June 2025. The pop-up will give fans and families the chance to explore the stories they love and shop a wide range of Disney products in a magical retail setting . This is an exciting 12-month opportunity to become an Assistant Store Manager. The Assistant Store Manager represents the Disney brand, alongside the Store Manager leading the cast in engaging Guests in magical experiences throughout the Store. They set consistently high standards and they teach, coach and support the team to provide exceptional Guest Service. They are a mentor and a role model for Cast Members and create a high energy work environment, to drive the company's initiatives and to achieve its goals. They are responsible for supporting the store manager and in the Store Manager's absence driving the store's performance to achieve exceptional results through motivation, effective scheduling and controlling costs. Primary Responsibilities Show Accountable for company Visual Merchandising standards, to ensure the presentation of Stage, Backstage and Window Displays is outstanding Analyses and monitors sales results to determine action plans to drive sales based on smart product placement Manages, and prioritises Visual Merchandising activity adhering to guidelines provided including delivery, markdowns, POS placement, recovery and replenishment, and stage moves Coaches Cast Members to ensure Disney Visual Merchandising standards are constantly achieved Provides Feedback and recommendations through coaching of the team. Makes sound business decisions which balance competing priorities, always in the context of creating the most magical experience for guests Implements strategies to drive positive results in key performance indicators including sales, conversion, AGS, UPT, and Magic Touch and able to explain these KPIs to cast members Assists Store Manager to devise ways to drive Cast Members to achieve KPIs, such as Talk-Ups, with competitions and activities Manages own time effectively to achieve sales results and able to help others prioritise Able to stage manage, lead, and coach Cast Members to provide great Guest Service and prioritise tasks to achieve sales results Service Represents the Disney Brand, leading by example to provide Guests with Magical Experiences Mentors, trains and coaches Cast Members to develop their ability to provide Magical Service Actively approaches guests in a warm and friendly manner, listens and asks questions to identify and meet Guests' needs Coaches Cast Members to identify opportunities to surprise and delight Guests of all ages using Disney product knowledge and Storytelling Keeps up to date with Disney Knowledge through use of store tools and resources, encourages team to do the same, and builds team knowledge through effective training Tailors approach to each Guest, and learns quickly when facing new requests or challenges. Uses information to find solutions remembering the Most Important Policy and to always put the Guest first Plans, manages and monitors effectiveness of scripted and non-scripted events for Guests in both one-on-one and group settings Evaluates Service performance through observation and using resources such as the Magic Touch (Mystery Shop) to identify action plans to drive performance with the Store Manager Contribution Assists Store Manager to ensure store's total compliance to Disney Policies, Store Operating Procedures and local employment law (including Health and Safety Procedures, Loss Prevention, and cash handling) Assists Store Manager with the recruitment, development, discipline and performance of the team Ensures integrity of the brand by monitoring and maintaining Disney Store grooming guidelines and standards of behaviour Champions Disney sponsored events that integrate the Disney brand into the local community (Volunt'EARs) initiatives that give back and have a positive impact Leads delivery process ensuring it is completed in a fast and accurate manner following all guidelines and achieving process goals. Achieves shrinkage results and coaches and trains team to ensure accuracy when completing Stock Inventory Counts and tasks. Responsible for implementing a consistently high standard of Administration Able to assume key holder responsibilities observing Disney policies and procedures In certain stores, it may be a requirement to be first aid trained, to comply with regulations Passionate and knowledgeable about Disney and sharing facts and stories Able to manage a team to provide outstanding customer service to guests of all ages Warm, approachable and able to communicate well with Guests and team Able to manage recruitment, development, discipline and performance of a team Able to drive a team to achieve results Business acumen (an understanding of what impacts commercial results in retail) Excellent organisation and prioritisation skills Able to entertain Guests of all ages, especially children Highly Professional appearance Attention to detail and accurate with administration Demonstrates numerical ability Sobre The Walt Disney Company: Specify Locations Local
May 12, 2025
Full time
Assistant Store Manager - 12 Month Fixed Term Contract Disney Store are opening a new limited-time retail destination at Westfield White City, in June 2025. The pop-up will give fans and families the chance to explore the stories they love and shop a wide range of Disney products in a magical retail setting . This is an exciting 12-month opportunity to become an Assistant Store Manager. The Assistant Store Manager represents the Disney brand, alongside the Store Manager leading the cast in engaging Guests in magical experiences throughout the Store. They set consistently high standards and they teach, coach and support the team to provide exceptional Guest Service. They are a mentor and a role model for Cast Members and create a high energy work environment, to drive the company's initiatives and to achieve its goals. They are responsible for supporting the store manager and in the Store Manager's absence driving the store's performance to achieve exceptional results through motivation, effective scheduling and controlling costs. Primary Responsibilities Show Accountable for company Visual Merchandising standards, to ensure the presentation of Stage, Backstage and Window Displays is outstanding Analyses and monitors sales results to determine action plans to drive sales based on smart product placement Manages, and prioritises Visual Merchandising activity adhering to guidelines provided including delivery, markdowns, POS placement, recovery and replenishment, and stage moves Coaches Cast Members to ensure Disney Visual Merchandising standards are constantly achieved Provides Feedback and recommendations through coaching of the team. Makes sound business decisions which balance competing priorities, always in the context of creating the most magical experience for guests Implements strategies to drive positive results in key performance indicators including sales, conversion, AGS, UPT, and Magic Touch and able to explain these KPIs to cast members Assists Store Manager to devise ways to drive Cast Members to achieve KPIs, such as Talk-Ups, with competitions and activities Manages own time effectively to achieve sales results and able to help others prioritise Able to stage manage, lead, and coach Cast Members to provide great Guest Service and prioritise tasks to achieve sales results Service Represents the Disney Brand, leading by example to provide Guests with Magical Experiences Mentors, trains and coaches Cast Members to develop their ability to provide Magical Service Actively approaches guests in a warm and friendly manner, listens and asks questions to identify and meet Guests' needs Coaches Cast Members to identify opportunities to surprise and delight Guests of all ages using Disney product knowledge and Storytelling Keeps up to date with Disney Knowledge through use of store tools and resources, encourages team to do the same, and builds team knowledge through effective training Tailors approach to each Guest, and learns quickly when facing new requests or challenges. Uses information to find solutions remembering the Most Important Policy and to always put the Guest first Plans, manages and monitors effectiveness of scripted and non-scripted events for Guests in both one-on-one and group settings Evaluates Service performance through observation and using resources such as the Magic Touch (Mystery Shop) to identify action plans to drive performance with the Store Manager Contribution Assists Store Manager to ensure store's total compliance to Disney Policies, Store Operating Procedures and local employment law (including Health and Safety Procedures, Loss Prevention, and cash handling) Assists Store Manager with the recruitment, development, discipline and performance of the team Ensures integrity of the brand by monitoring and maintaining Disney Store grooming guidelines and standards of behaviour Champions Disney sponsored events that integrate the Disney brand into the local community (Volunt'EARs) initiatives that give back and have a positive impact Leads delivery process ensuring it is completed in a fast and accurate manner following all guidelines and achieving process goals. Achieves shrinkage results and coaches and trains team to ensure accuracy when completing Stock Inventory Counts and tasks. Responsible for implementing a consistently high standard of Administration Able to assume key holder responsibilities observing Disney policies and procedures In certain stores, it may be a requirement to be first aid trained, to comply with regulations Passionate and knowledgeable about Disney and sharing facts and stories Able to manage a team to provide outstanding customer service to guests of all ages Warm, approachable and able to communicate well with Guests and team Able to manage recruitment, development, discipline and performance of a team Able to drive a team to achieve results Business acumen (an understanding of what impacts commercial results in retail) Excellent organisation and prioritisation skills Able to entertain Guests of all ages, especially children Highly Professional appearance Attention to detail and accurate with administration Demonstrates numerical ability Sobre The Walt Disney Company: Specify Locations Local
Assistant Store Manager Reference: APR Expiry date: 17:30, Tue, 27th May 2025 Location: Wokingham, Berkshire Salary: Competitive Benefits: Company Benefits Duration: TBC Established in 1969, The Original Factory Shop offers big brands at bargain prices across Britain's high streets. We source quality ranges at unbelievable prices, satisfying our bargain-loving customers. With stores nationwide, we offer discounts of up to 70% on brands across fashion, beauty, home, and more. Our history began with high street cut-price labels, starting in Keighley, and they remain part of our range today. We currently have an exciting opportunity for an Assistant Store Manager to join our branch in Wokingham on a temporary basis. We are seeking an ambitious Assistant Store Manager to create a friendly, welcoming, customer-focused environment that delivers great results and a positive workplace. As a Store Manager, you will lead the team, engage with customers, and maximize business by acting quickly and innovating. You will lead by example, ensuring your team provides excellent customer experiences. As a community retailer, you will actively engage with the local area to achieve top results. We believe in working hard while keeping the environment fun! Ideal candidates will have retail management experience and a passion for delivering excellent customer service. You should understand working in a fast-paced, results-driven environment and possess the ability to motivate, manage, and support a team. If you are an existing Store Manager, Assistant Manager, Cluster Manager, Retail Manager, or Branch Manager, we would love to hear from you. Benefits include: competitive salary, colleague discount, onsite training, alternate weekends off, 31 days holiday (including bank holidays), birthday day off, free life insurance, recognition schemes, long service awards, contributory pension scheme, Employee Assistance Program, and more. Please click Apply to start your application. For more information about The Original Factory Shop, visit our website at: We are committed to equal opportunities and welcome applications from all who meet the essential requirements of the job.
May 12, 2025
Full time
Assistant Store Manager Reference: APR Expiry date: 17:30, Tue, 27th May 2025 Location: Wokingham, Berkshire Salary: Competitive Benefits: Company Benefits Duration: TBC Established in 1969, The Original Factory Shop offers big brands at bargain prices across Britain's high streets. We source quality ranges at unbelievable prices, satisfying our bargain-loving customers. With stores nationwide, we offer discounts of up to 70% on brands across fashion, beauty, home, and more. Our history began with high street cut-price labels, starting in Keighley, and they remain part of our range today. We currently have an exciting opportunity for an Assistant Store Manager to join our branch in Wokingham on a temporary basis. We are seeking an ambitious Assistant Store Manager to create a friendly, welcoming, customer-focused environment that delivers great results and a positive workplace. As a Store Manager, you will lead the team, engage with customers, and maximize business by acting quickly and innovating. You will lead by example, ensuring your team provides excellent customer experiences. As a community retailer, you will actively engage with the local area to achieve top results. We believe in working hard while keeping the environment fun! Ideal candidates will have retail management experience and a passion for delivering excellent customer service. You should understand working in a fast-paced, results-driven environment and possess the ability to motivate, manage, and support a team. If you are an existing Store Manager, Assistant Manager, Cluster Manager, Retail Manager, or Branch Manager, we would love to hear from you. Benefits include: competitive salary, colleague discount, onsite training, alternate weekends off, 31 days holiday (including bank holidays), birthday day off, free life insurance, recognition schemes, long service awards, contributory pension scheme, Employee Assistance Program, and more. Please click Apply to start your application. For more information about The Original Factory Shop, visit our website at: We are committed to equal opportunities and welcome applications from all who meet the essential requirements of the job.
Disney Store are opening a new limited-time retail destination at Westfield White City, in June 2025. The pop-up will give fans and families the chance to explore the stories they love and shop a wide range of Disney products in a magical retail setting . This is an exciting 12-month opportunity to become an Assistant Store Manager. The Assistant Store Manager represents the Disney brand, alongside the Store Manager leading the cast in engaging Guests in magical experiences throughout the Store. They set consistently high standards and they teach, coach and support the team to provide exceptional Guest Service. They are a mentor and a role model for Cast Members and create a high energy work environment, to drive the company's initiatives and to achieve its goals. They are responsible for supporting the store manager and in the Store Manager's absence driving the store's performance to achieve exceptional results through motivation, effective scheduling and controlling costs. Primary Responsibilities Show Accountable for company Visual Merchandising standards, to ensure the presentation of Stage, Backstage and Window Displays is outstanding Analyses and monitors sales results to determine action plans to drive sales based on smart product placement Manages, and prioritises Visual Merchandising activity adhering to guidelines provided including delivery, markdowns, POS placement, recovery and replenishment, and stage moves Coaches Cast Members to ensure Disney Visual Merchandising standards are constantly achieved Provides Feedback and recommendations through coaching of the team. Sales Makes sound business decisions which balance competing priorities, always in the context of creating the most magical experience for guests Implements strategies to drive positive results in key performance indicators including sales, conversion, AGS, UPT, and Magic Touch and able to explain these KPIs to cast members Assists Store Manager to devise ways to drive Cast Members to achieve KPIs, such as Talk-Ups, with competitions and activities Manages own time effectively to achieve sales results and able to help others prioritise Able to stage manage, lead, and coach Cast Members to provide great Guest Service and prioritise tasks to achieve sales results Service Represents the Disney Brand, leading by example to provide Guests with Magical Experiences Mentors, trains and coaches Cast Members to develop their ability to provide Magical Service Actively approaches guests in a warm and friendly manner, listens and asks questions to identify and meet Guests' needs Coaches Cast Members to identify opportunities to surprise and delight Guests of all ages using Disney product knowledge and Storytelling Keeps up to date with Disney Knowledge through use of store tools and resources, encourages team to do the same, and builds team knowledge through effective training Tailors approach to each Guest, and learns quickly when facing new requests or challenges. Uses information to find solutions remembering the Most Important Policy and to always put the Guest first Plans, manages and monitors effectiveness of scripted and non-scripted events for Guests in both one-on-one and group settings Evaluates Service performance through observation and using resources such as the Magic Touch (Mystery Shop) to identify action plans to drive performance with the Store Manager Contribution Assists Store Manager to ensure store's total compliance to Disney Policies, Store Operating Procedures and local employment law (including Health and Safety Procedures, Loss Prevention, and cash handling) Assists Store Manager with the recruitment, development, discipline and performance of the team Ensures integrity of the brand by monitoring and maintaining Disney Store grooming guidelines and standards of behaviour Champions Disney sponsored events that integrate the Disney brand into the local community (Volunt'EARs) initiatives that give back and have a positive impact Leads delivery process ensuring it is completed in a fast and accurate manner following all guidelines and achieving process goals. Achieves shrinkage results and coaches and trains team to ensure accuracy when completing Stock Inventory Counts and tasks. Responsible for implementing a consistently high standard of Administration Able to assume key holder responsibilities observing Disney policies and procedures In certain stores, it may be a requirement to be first aid trained, to comply with regulations Relevant Experience/Requirements Passionate and knowledgeable about Disney and sharing facts and stories Able to manage a team to provide outstanding customer service to guests of all ages Warm, approachable and able to communicate well with Guests and team Able to manage recruitment, development, discipline and performance of a team Able to drive a team to achieve results Retail management experience preferred Business acumen (an understanding of what impacts commercial results in retail) Excellent organisation and prioritisation skills Able to entertain Guests of all ages, especially children Highly Professional appearance Attention to detail and accurate with administration Demonstrates numerical ability
May 12, 2025
Full time
Disney Store are opening a new limited-time retail destination at Westfield White City, in June 2025. The pop-up will give fans and families the chance to explore the stories they love and shop a wide range of Disney products in a magical retail setting . This is an exciting 12-month opportunity to become an Assistant Store Manager. The Assistant Store Manager represents the Disney brand, alongside the Store Manager leading the cast in engaging Guests in magical experiences throughout the Store. They set consistently high standards and they teach, coach and support the team to provide exceptional Guest Service. They are a mentor and a role model for Cast Members and create a high energy work environment, to drive the company's initiatives and to achieve its goals. They are responsible for supporting the store manager and in the Store Manager's absence driving the store's performance to achieve exceptional results through motivation, effective scheduling and controlling costs. Primary Responsibilities Show Accountable for company Visual Merchandising standards, to ensure the presentation of Stage, Backstage and Window Displays is outstanding Analyses and monitors sales results to determine action plans to drive sales based on smart product placement Manages, and prioritises Visual Merchandising activity adhering to guidelines provided including delivery, markdowns, POS placement, recovery and replenishment, and stage moves Coaches Cast Members to ensure Disney Visual Merchandising standards are constantly achieved Provides Feedback and recommendations through coaching of the team. Sales Makes sound business decisions which balance competing priorities, always in the context of creating the most magical experience for guests Implements strategies to drive positive results in key performance indicators including sales, conversion, AGS, UPT, and Magic Touch and able to explain these KPIs to cast members Assists Store Manager to devise ways to drive Cast Members to achieve KPIs, such as Talk-Ups, with competitions and activities Manages own time effectively to achieve sales results and able to help others prioritise Able to stage manage, lead, and coach Cast Members to provide great Guest Service and prioritise tasks to achieve sales results Service Represents the Disney Brand, leading by example to provide Guests with Magical Experiences Mentors, trains and coaches Cast Members to develop their ability to provide Magical Service Actively approaches guests in a warm and friendly manner, listens and asks questions to identify and meet Guests' needs Coaches Cast Members to identify opportunities to surprise and delight Guests of all ages using Disney product knowledge and Storytelling Keeps up to date with Disney Knowledge through use of store tools and resources, encourages team to do the same, and builds team knowledge through effective training Tailors approach to each Guest, and learns quickly when facing new requests or challenges. Uses information to find solutions remembering the Most Important Policy and to always put the Guest first Plans, manages and monitors effectiveness of scripted and non-scripted events for Guests in both one-on-one and group settings Evaluates Service performance through observation and using resources such as the Magic Touch (Mystery Shop) to identify action plans to drive performance with the Store Manager Contribution Assists Store Manager to ensure store's total compliance to Disney Policies, Store Operating Procedures and local employment law (including Health and Safety Procedures, Loss Prevention, and cash handling) Assists Store Manager with the recruitment, development, discipline and performance of the team Ensures integrity of the brand by monitoring and maintaining Disney Store grooming guidelines and standards of behaviour Champions Disney sponsored events that integrate the Disney brand into the local community (Volunt'EARs) initiatives that give back and have a positive impact Leads delivery process ensuring it is completed in a fast and accurate manner following all guidelines and achieving process goals. Achieves shrinkage results and coaches and trains team to ensure accuracy when completing Stock Inventory Counts and tasks. Responsible for implementing a consistently high standard of Administration Able to assume key holder responsibilities observing Disney policies and procedures In certain stores, it may be a requirement to be first aid trained, to comply with regulations Relevant Experience/Requirements Passionate and knowledgeable about Disney and sharing facts and stories Able to manage a team to provide outstanding customer service to guests of all ages Warm, approachable and able to communicate well with Guests and team Able to manage recruitment, development, discipline and performance of a team Able to drive a team to achieve results Retail management experience preferred Business acumen (an understanding of what impacts commercial results in retail) Excellent organisation and prioritisation skills Able to entertain Guests of all ages, especially children Highly Professional appearance Attention to detail and accurate with administration Demonstrates numerical ability
Assistant Store Manager - 12 Month Fixed Term Contract Assistant Store Manager - 12 Month Fixed Term Contract Apply Now Apply Later Job ID Location London, United Kingdom Business Disney Store Date posted May 9, 2025 Job Summary: Disney Store is opening a new limited-time retail destination at Westfield White City in June 2025. The pop-up offers fans and families the chance to explore beloved stories and shop a wide range of Disney products in a magical setting. This is an exciting 12-month opportunity to serve as an Assistant Store Manager. The role involves representing the Disney brand, leading the team in engaging Guests, maintaining high standards, coaching team members, and supporting store performance in the manager's absence. Primary Responsibilities Show Ensure visual merchandising standards are outstanding, including displays and window presentations. Monitor sales results and develop action plans to increase sales through product placement. Manage visual merchandising activities, including delivery, markdowns, POS placement, and replenishment. Coach Cast Members to meet visual standards and provide feedback for improvement. Sales Make business decisions that balance priorities to create magical guest experiences. Implement strategies to improve KPIs like sales, conversion, and UPT, and explain these to team members. Help motivate the team to achieve KPIs through competitions and activities. Manage time effectively to meet sales targets and assist others in prioritizing tasks. Service Lead by example to deliver magical experiences and develop team skills in providing exceptional service. Engage warmly with guests, listen actively, and tailor interactions to meet their needs. Use Disney knowledge and storytelling to surprise and delight guests. Stay updated on Disney products and train the team accordingly. Plan and monitor guest events and evaluate service performance to improve standards. Contribution Assist in ensuring compliance with Disney policies, health and safety, and operational procedures. Support recruitment, training, discipline, and performance management of team members. Maintain brand integrity through grooming and behavior standards. Participate in community engagement initiatives like Volunt'EARs. Ensure accurate and timely delivery of stock and administrative tasks. Possess key holder responsibilities and, where applicable, first aid certification. Relevant Experience/Requirements Passionate about Disney and storytelling. Experience managing a team and delivering outstanding customer service. Excellent communication, organization, and prioritization skills. Ability to entertain guests of all ages, especially children. Professional appearance and attention to detail. Numerical ability and understanding of retail impacts on results. About Disney Store: Disney Store offers high-quality products supporting Disney's entertainment initiatives, including exclusive lines from Disney, Pixar, Star Wars, and Marvel. With over 240 locations in North America and multiple international locations, Disney Store provides magical shopping experiences. About The Walt Disney Company: Disney is a leading global entertainment enterprise with segments in Disney Entertainment, ESPN, and Disney Experiences. It has a rich history of storytelling and operates in over 40 countries, creating universally cherished experiences. This position is with The Disney Store (UK) Ltd, part of Disney Store. Disney is an equal opportunity employer, fostering a culture of diversity and inclusion. Sign up to receive job alerts and company updates based on your preferences.
May 12, 2025
Full time
Assistant Store Manager - 12 Month Fixed Term Contract Assistant Store Manager - 12 Month Fixed Term Contract Apply Now Apply Later Job ID Location London, United Kingdom Business Disney Store Date posted May 9, 2025 Job Summary: Disney Store is opening a new limited-time retail destination at Westfield White City in June 2025. The pop-up offers fans and families the chance to explore beloved stories and shop a wide range of Disney products in a magical setting. This is an exciting 12-month opportunity to serve as an Assistant Store Manager. The role involves representing the Disney brand, leading the team in engaging Guests, maintaining high standards, coaching team members, and supporting store performance in the manager's absence. Primary Responsibilities Show Ensure visual merchandising standards are outstanding, including displays and window presentations. Monitor sales results and develop action plans to increase sales through product placement. Manage visual merchandising activities, including delivery, markdowns, POS placement, and replenishment. Coach Cast Members to meet visual standards and provide feedback for improvement. Sales Make business decisions that balance priorities to create magical guest experiences. Implement strategies to improve KPIs like sales, conversion, and UPT, and explain these to team members. Help motivate the team to achieve KPIs through competitions and activities. Manage time effectively to meet sales targets and assist others in prioritizing tasks. Service Lead by example to deliver magical experiences and develop team skills in providing exceptional service. Engage warmly with guests, listen actively, and tailor interactions to meet their needs. Use Disney knowledge and storytelling to surprise and delight guests. Stay updated on Disney products and train the team accordingly. Plan and monitor guest events and evaluate service performance to improve standards. Contribution Assist in ensuring compliance with Disney policies, health and safety, and operational procedures. Support recruitment, training, discipline, and performance management of team members. Maintain brand integrity through grooming and behavior standards. Participate in community engagement initiatives like Volunt'EARs. Ensure accurate and timely delivery of stock and administrative tasks. Possess key holder responsibilities and, where applicable, first aid certification. Relevant Experience/Requirements Passionate about Disney and storytelling. Experience managing a team and delivering outstanding customer service. Excellent communication, organization, and prioritization skills. Ability to entertain guests of all ages, especially children. Professional appearance and attention to detail. Numerical ability and understanding of retail impacts on results. About Disney Store: Disney Store offers high-quality products supporting Disney's entertainment initiatives, including exclusive lines from Disney, Pixar, Star Wars, and Marvel. With over 240 locations in North America and multiple international locations, Disney Store provides magical shopping experiences. About The Walt Disney Company: Disney is a leading global entertainment enterprise with segments in Disney Entertainment, ESPN, and Disney Experiences. It has a rich history of storytelling and operates in over 40 countries, creating universally cherished experiences. This position is with The Disney Store (UK) Ltd, part of Disney Store. Disney is an equal opportunity employer, fostering a culture of diversity and inclusion. Sign up to receive job alerts and company updates based on your preferences.
Disney Store are opening a new limited-time retail destination at Westfield White City, in June 2025. The pop-up will give fans and families the chance to explore the stories they love and shop a wide range of Disney products in a magical retail setting . This is an exciting 12-month opportunity to become an Assistant Store Manager. The Assistant Store Manager represents the Disney brand, alongside the Store Manager leading the cast in engaging Guests in magical experiences throughout the Store. They set consistently high standards and they teach, coach and support the team to provide exceptional Guest Service. They are a mentor and a role model for Cast Members and create a high energy work environment, to drive the company's initiatives and to achieve its goals. They are responsible for supporting the store manager and in the Store Manager's absence driving the store's performance to achieve exceptional results through motivation, effective scheduling and controlling costs. Primary Responsibilities Show Accountable for company Visual Merchandising standards, to ensure the presentation of Stage, Backstage and Window Displays is outstanding Analyses and monitors sales results to determine action plans to drive sales based on smart product placement Manages, and prioritises Visual Merchandising activity adhering to guidelines provided including delivery, markdowns, POS placement, recovery and replenishment, and stage moves Coaches Cast Members to ensure Disney Visual Merchandising standards are constantly achieved Provides Feedback and recommendations through coaching of the team. Sales Makes sound business decisions which balance competing priorities, always in the context of creating the most magical experience for guests Implements strategies to drive positive results in key performance indicators including sales, conversion, AGS, UPT, and Magic Touch and able to explain these KPIs to cast members Assists Store Manager to devise ways to drive Cast Members to achieve KPIs, such as Talk-Ups, with competitions and activities Manages own time effectively to achieve sales results and able to help others prioritise Able to stage manage, lead, and coach Cast Members to provide great Guest Service and prioritise tasks to achieve sales results Service Represents the Disney Brand, leading by example to provide Guests with Magical Experiences Mentors, trains and coaches Cast Members to develop their ability to provide Magical Service Actively approaches guests in a warm and friendly manner, listens and asks questions to identify and meet Guests' needs Coaches Cast Members to identify opportunities to surprise and delight Guests of all ages using Disney product knowledge and Storytelling Keeps up to date with Disney Knowledge through use of store tools and resources, encourages team to do the same, and builds team knowledge through effective training Tailors approach to each Guest, and learns quickly when facing new requests or challenges. Uses information to find solutions remembering the Most Important Policy and to always put the Guest first Plans, manages and monitors effectiveness of scripted and non-scripted events for Guests in both one-on-one and group settings Evaluates Service performance through observation and using resources such as the Magic Touch (Mystery Shop) to identify action plans to drive performance with the Store Manager Contribution Assists Store Manager to ensure store's total compliance to Disney Policies, Store Operating Procedures and local employment law (including Health and Safety Procedures, Loss Prevention, and cash handling) Assists Store Manager with the recruitment, development, discipline and performance of the team Ensures integrity of the brand by monitoring and maintaining Disney Store grooming guidelines and standards of behaviour Champions Disney sponsored events that integrate the Disney brand into the local community (Volunt'EARs) initiatives that give back and have a positive impact Leads delivery process ensuring it is completed in a fast and accurate manner following all guidelines and achieving process goals. Achieves shrinkage results and coaches and trains team to ensure accuracy when completing Stock Inventory Counts and tasks. Responsible for implementing a consistently high standard of Administration Able to assume key holder responsibilities observing Disney policies and procedures In certain stores, it may be a requirement to be first aid trained, to comply with regulations Relevant Experience/Requirements Passionate and knowledgeable about Disney and sharing facts and stories Able to manage a team to provide outstanding customer service to guests of all ages Warm, approachable and able to communicate well with Guests and team Able to manage recruitment, development, discipline and performance of a team Able to drive a team to achieve results Retail management experience preferred Business acumen (an understanding of what impacts commercial results in retail) Excellent organisation and prioritisation skills Able to entertain Guests of all ages, especially children Highly Professional appearance Attention to detail and accurate with administration Demonstrates numerical ability
May 12, 2025
Full time
Disney Store are opening a new limited-time retail destination at Westfield White City, in June 2025. The pop-up will give fans and families the chance to explore the stories they love and shop a wide range of Disney products in a magical retail setting . This is an exciting 12-month opportunity to become an Assistant Store Manager. The Assistant Store Manager represents the Disney brand, alongside the Store Manager leading the cast in engaging Guests in magical experiences throughout the Store. They set consistently high standards and they teach, coach and support the team to provide exceptional Guest Service. They are a mentor and a role model for Cast Members and create a high energy work environment, to drive the company's initiatives and to achieve its goals. They are responsible for supporting the store manager and in the Store Manager's absence driving the store's performance to achieve exceptional results through motivation, effective scheduling and controlling costs. Primary Responsibilities Show Accountable for company Visual Merchandising standards, to ensure the presentation of Stage, Backstage and Window Displays is outstanding Analyses and monitors sales results to determine action plans to drive sales based on smart product placement Manages, and prioritises Visual Merchandising activity adhering to guidelines provided including delivery, markdowns, POS placement, recovery and replenishment, and stage moves Coaches Cast Members to ensure Disney Visual Merchandising standards are constantly achieved Provides Feedback and recommendations through coaching of the team. Sales Makes sound business decisions which balance competing priorities, always in the context of creating the most magical experience for guests Implements strategies to drive positive results in key performance indicators including sales, conversion, AGS, UPT, and Magic Touch and able to explain these KPIs to cast members Assists Store Manager to devise ways to drive Cast Members to achieve KPIs, such as Talk-Ups, with competitions and activities Manages own time effectively to achieve sales results and able to help others prioritise Able to stage manage, lead, and coach Cast Members to provide great Guest Service and prioritise tasks to achieve sales results Service Represents the Disney Brand, leading by example to provide Guests with Magical Experiences Mentors, trains and coaches Cast Members to develop their ability to provide Magical Service Actively approaches guests in a warm and friendly manner, listens and asks questions to identify and meet Guests' needs Coaches Cast Members to identify opportunities to surprise and delight Guests of all ages using Disney product knowledge and Storytelling Keeps up to date with Disney Knowledge through use of store tools and resources, encourages team to do the same, and builds team knowledge through effective training Tailors approach to each Guest, and learns quickly when facing new requests or challenges. Uses information to find solutions remembering the Most Important Policy and to always put the Guest first Plans, manages and monitors effectiveness of scripted and non-scripted events for Guests in both one-on-one and group settings Evaluates Service performance through observation and using resources such as the Magic Touch (Mystery Shop) to identify action plans to drive performance with the Store Manager Contribution Assists Store Manager to ensure store's total compliance to Disney Policies, Store Operating Procedures and local employment law (including Health and Safety Procedures, Loss Prevention, and cash handling) Assists Store Manager with the recruitment, development, discipline and performance of the team Ensures integrity of the brand by monitoring and maintaining Disney Store grooming guidelines and standards of behaviour Champions Disney sponsored events that integrate the Disney brand into the local community (Volunt'EARs) initiatives that give back and have a positive impact Leads delivery process ensuring it is completed in a fast and accurate manner following all guidelines and achieving process goals. Achieves shrinkage results and coaches and trains team to ensure accuracy when completing Stock Inventory Counts and tasks. Responsible for implementing a consistently high standard of Administration Able to assume key holder responsibilities observing Disney policies and procedures In certain stores, it may be a requirement to be first aid trained, to comply with regulations Relevant Experience/Requirements Passionate and knowledgeable about Disney and sharing facts and stories Able to manage a team to provide outstanding customer service to guests of all ages Warm, approachable and able to communicate well with Guests and team Able to manage recruitment, development, discipline and performance of a team Able to drive a team to achieve results Retail management experience preferred Business acumen (an understanding of what impacts commercial results in retail) Excellent organisation and prioritisation skills Able to entertain Guests of all ages, especially children Highly Professional appearance Attention to detail and accurate with administration Demonstrates numerical ability
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in London, Battersea Power Station on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
May 11, 2025
Full time
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in London, Battersea Power Station on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Merchandising Admin Assistant Salary: Competitive Plus Benefits Location: Coventry Store Support Centre - Ansty Park and Home, Coventry, CV7 9RD Contract type: Permanent Business area: Non Food Closing date: 13 May 2025 Requisition ID: 300811We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. From fragrance to car care, clothing and pots and pans, our General Merchandise team delivers all the non-food items for Sainsbury's, Habitat and Argos customers. This multi-brand environment means you get to work across most areas. You can also be a pioneer, because the team believes in being brave, iterating and learning as they go. They also develop deep connections to other departments, which opens up a lot of different career opportunities for you. What's certain is that you'll spend time on the shop floor to get closer to customers, and bring a broad perspective and the full support of your manager with you wherever you decide to develop next. Why join us Joining us as a Merchandise Admin Assistant offers an exciting opportunity to be part of a dynamic and fast-paced environment. As you provide comprehensive administrative support to our Merchandising team, you will gain valuable skills and knowledge to forge a successful career in merchandising. We value work-life balance and offer flexibility in how, where, and when you work, empowering you to have a fulfilling personal life while contributing to our business goals. With a focus on learning and development, a supportive team, and a range of benefits, joining Sainsbury's means being part of a company that values your growth and provides opportunities for success. What you'll do As a Merchandise Admin Assistant, you will play a vital role in providing comprehensive administrative support to the Merchandising team. Your primary responsibility will be to ensure accurate and timely completion of tasks that drive overall performance in the business unit. You will assist the replenishment team with store trade queries and liaise with suppliers and the imports and warehousing teams to facilitate a smooth flow of stock from the supplier to depot. Additionally, you will maintain accurate records of commitment to provide stock intake and output forecasts, prepare analysis reports as required by the Merchandiser/Assistant Merchandiser, and update delivery schedules and relevant systems to reflect the latest supplier delivery positions. Your role will also involve raising contracts for new orders, gaining a commercial awareness of our product ranges, stores, and competitors, and collaborating with replenishment teams to plan initial allocations and launch builds to meet stock and availability targets. Attention to detail, strong analytical skills, good communication, and excellent organisational ability will be key to your success in this role. Who you are You are a detail-oriented and highly organised individual with strong analytical and numerical skills. With your excellent written and verbal communication abilities, you provide comprehensive administrative support to the Merchandising team, ensuring accuracy and timeliness in all tasks to drive overall performance in the business unit. You have a customer-focused mindset and pay great attention to detail in maintaining accurate records and preparing analysis for the Merchandiser/Assistant Merchandiser. With your strong interpersonal and team-working skills, you collaborate effectively with internal stakeholders, such as suppliers and replenishment teams, to ensure smooth stock flow and achieve stock and availability targets. Proficiency in MS Excel and the ability to learn new systems come naturally to you, enabling you to handle various data-related tasks. Your commitment to continuous learning and your passion for the retail industry make you a valuable asset to our Merchandising Team. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 5% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply). Please note, due to the volume of applications we receive, our roles may close early.
May 11, 2025
Full time
Merchandising Admin Assistant Salary: Competitive Plus Benefits Location: Coventry Store Support Centre - Ansty Park and Home, Coventry, CV7 9RD Contract type: Permanent Business area: Non Food Closing date: 13 May 2025 Requisition ID: 300811We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. From fragrance to car care, clothing and pots and pans, our General Merchandise team delivers all the non-food items for Sainsbury's, Habitat and Argos customers. This multi-brand environment means you get to work across most areas. You can also be a pioneer, because the team believes in being brave, iterating and learning as they go. They also develop deep connections to other departments, which opens up a lot of different career opportunities for you. What's certain is that you'll spend time on the shop floor to get closer to customers, and bring a broad perspective and the full support of your manager with you wherever you decide to develop next. Why join us Joining us as a Merchandise Admin Assistant offers an exciting opportunity to be part of a dynamic and fast-paced environment. As you provide comprehensive administrative support to our Merchandising team, you will gain valuable skills and knowledge to forge a successful career in merchandising. We value work-life balance and offer flexibility in how, where, and when you work, empowering you to have a fulfilling personal life while contributing to our business goals. With a focus on learning and development, a supportive team, and a range of benefits, joining Sainsbury's means being part of a company that values your growth and provides opportunities for success. What you'll do As a Merchandise Admin Assistant, you will play a vital role in providing comprehensive administrative support to the Merchandising team. Your primary responsibility will be to ensure accurate and timely completion of tasks that drive overall performance in the business unit. You will assist the replenishment team with store trade queries and liaise with suppliers and the imports and warehousing teams to facilitate a smooth flow of stock from the supplier to depot. Additionally, you will maintain accurate records of commitment to provide stock intake and output forecasts, prepare analysis reports as required by the Merchandiser/Assistant Merchandiser, and update delivery schedules and relevant systems to reflect the latest supplier delivery positions. Your role will also involve raising contracts for new orders, gaining a commercial awareness of our product ranges, stores, and competitors, and collaborating with replenishment teams to plan initial allocations and launch builds to meet stock and availability targets. Attention to detail, strong analytical skills, good communication, and excellent organisational ability will be key to your success in this role. Who you are You are a detail-oriented and highly organised individual with strong analytical and numerical skills. With your excellent written and verbal communication abilities, you provide comprehensive administrative support to the Merchandising team, ensuring accuracy and timeliness in all tasks to drive overall performance in the business unit. You have a customer-focused mindset and pay great attention to detail in maintaining accurate records and preparing analysis for the Merchandiser/Assistant Merchandiser. With your strong interpersonal and team-working skills, you collaborate effectively with internal stakeholders, such as suppliers and replenishment teams, to ensure smooth stock flow and achieve stock and availability targets. Proficiency in MS Excel and the ability to learn new systems come naturally to you, enabling you to handle various data-related tasks. Your commitment to continuous learning and your passion for the retail industry make you a valuable asset to our Merchandising Team. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 5% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply). Please note, due to the volume of applications we receive, our roles may close early.
Assessor / Trainer - Plumbing and Gas Cambridge Full time / permanent £29,770 - £34,600 ASAP Start We have an exciting opportunity for an Assessor/Trainer - Plumbing and Domestic Gas to join the Construction team. Full training is available for candidates seeking a career move from the building services industry to the education sector. About the role: The primary objective for this role is to support apprentices throughout their training journey. Working closely with the delivery and assessment team, you will monitor the individual performance of the apprentices, ensuring they are acquiring the knowledge, skills and behaviours required. You will meet regularly with employers to discuss the progress of their apprentice, ensuring targets are agreed by all parties which ensure timely completion of the programme. As the Plumbing & Gas Trainer/Assessor, you will have varied responsibilities, including: • Providing 1:1 and small group training and support for students. • Conducting assessments in the workplace as well as the college. • Conducting regular learning reviews with the apprentices and their employers • Preparation and co-ordination of the End Point Assessment • Regularly communicating with employers to build and maintain good relationships Agile working This role allows for a degree of agile working. You will be required to visit apprentices in their workplace and assist with their development while attending college. Administrative duties may be carried out by working from home in agreement with the line manager. What we are looking for in our role: • Extensive demonstrable working experience within the Plumbing and Gas industry, preferably qualified to level 3. • Assessing and IQA qualifications are desirable, but training will be available for suitable candidates. • Previous experience of training, coaching or mentoring apprentices in the workplace. • Knowledge of current Apprenticeship Standards and End Point Assessment requirements is desirable, but training in this area will be provided to suitable candidates. • Good planning, interpersonal and communication skills. • Confident using a range of IT systems. • Ability to work flexibly and independently. • In possession of current driving licence, and be willing to use own vehicle insured for business use (mileage will be reimbursed). • A team player who maintains a professional approach all the time. Just some of the rewards you can benefit from joining our staff, include: • Generous holiday leave entitlement plus bank holidays • Generous pension scheme • Discounted rates on Apple products • Free gym membership option and discounted classes • Discounted rates on college courses • BUPA Health Expenses cash plan and Occupational Health services • Free on-site car parking • Exclusive discounts for high street and online stores with Rewards • On-site restaurants, retail, and coffee outlets • Free independent telephone counseling service with our Employee Assistant Programme • Staff Development opportunities We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. You will have a safeguarding responsibility if appointed. The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. This post is not exempt from the Rehabilitation of Offenders Act 1974. To apply for this opportunity your detailed CV to Clarus Education now to be considered. We will be contacting those shortlisted within 48 hours of an application. Please see our website page headed 'About' and scroll to the bottom to see our 'Privacy Notice' for an explanation about how we use information we collect about you. -
May 11, 2025
Full time
Assessor / Trainer - Plumbing and Gas Cambridge Full time / permanent £29,770 - £34,600 ASAP Start We have an exciting opportunity for an Assessor/Trainer - Plumbing and Domestic Gas to join the Construction team. Full training is available for candidates seeking a career move from the building services industry to the education sector. About the role: The primary objective for this role is to support apprentices throughout their training journey. Working closely with the delivery and assessment team, you will monitor the individual performance of the apprentices, ensuring they are acquiring the knowledge, skills and behaviours required. You will meet regularly with employers to discuss the progress of their apprentice, ensuring targets are agreed by all parties which ensure timely completion of the programme. As the Plumbing & Gas Trainer/Assessor, you will have varied responsibilities, including: • Providing 1:1 and small group training and support for students. • Conducting assessments in the workplace as well as the college. • Conducting regular learning reviews with the apprentices and their employers • Preparation and co-ordination of the End Point Assessment • Regularly communicating with employers to build and maintain good relationships Agile working This role allows for a degree of agile working. You will be required to visit apprentices in their workplace and assist with their development while attending college. Administrative duties may be carried out by working from home in agreement with the line manager. What we are looking for in our role: • Extensive demonstrable working experience within the Plumbing and Gas industry, preferably qualified to level 3. • Assessing and IQA qualifications are desirable, but training will be available for suitable candidates. • Previous experience of training, coaching or mentoring apprentices in the workplace. • Knowledge of current Apprenticeship Standards and End Point Assessment requirements is desirable, but training in this area will be provided to suitable candidates. • Good planning, interpersonal and communication skills. • Confident using a range of IT systems. • Ability to work flexibly and independently. • In possession of current driving licence, and be willing to use own vehicle insured for business use (mileage will be reimbursed). • A team player who maintains a professional approach all the time. Just some of the rewards you can benefit from joining our staff, include: • Generous holiday leave entitlement plus bank holidays • Generous pension scheme • Discounted rates on Apple products • Free gym membership option and discounted classes • Discounted rates on college courses • BUPA Health Expenses cash plan and Occupational Health services • Free on-site car parking • Exclusive discounts for high street and online stores with Rewards • On-site restaurants, retail, and coffee outlets • Free independent telephone counseling service with our Employee Assistant Programme • Staff Development opportunities We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. You will have a safeguarding responsibility if appointed. The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. This post is not exempt from the Rehabilitation of Offenders Act 1974. To apply for this opportunity your detailed CV to Clarus Education now to be considered. We will be contacting those shortlisted within 48 hours of an application. Please see our website page headed 'About' and scroll to the bottom to see our 'Privacy Notice' for an explanation about how we use information we collect about you. -
Role overview As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Show strong leadership and management skills to be able to support your colleagues in store Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Monitor and analyse sales performance data to identify areas for improvement Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private Medical Cover for you Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
May 11, 2025
Full time
Role overview As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Show strong leadership and management skills to be able to support your colleagues in store Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Monitor and analyse sales performance data to identify areas for improvement Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private Medical Cover for you Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Hype Assistant Store Manager - Highpoint Shop 2115/200 Rosamond Rd, Maribyrnong VIC 3032, Australia This job posting is no longer available Job description Hype DC is Accent Group's premium, limited, and exclusive sneaker retailer. With nearly 25 years as one of Australia's leading premium sneaker destinations, Hype DC continues to deliver a curated, world-class assortment of sneakers to our customers. At Hype DC , we are obsessed with and committed to our people; our team and customers are at the heart of what we do. As a key sneaker destination, we strive to deliver memorable experiences, foster a high-performance culture, and achieve operational excellence. The Role We are looking for a business leader to join our retail store leadership team at Hype DC Highpoint . As the Assistant Store Manager , you will play a critical role in delivering and executing the brand vision, establishing a high-performance culture within your store, creating memorable experiences for our customers, and achieving operational excellence. You will work collaboratively with your Area Manager to foster a people-first culture, maximize sales growth, and accelerate your personal career development in a leadership role. The role & responsibilities Passionate about creating a WORLD CLASS team and a MAGICAL VIBE within the store Manage a multimillion-dollar store, driving financial sales goals and metrics Deliver on the brand vision and strategy Ensure customers are at the core of all business decisions, providing MEMORABLE experiences consistently Create a people-first culture by empowering and developing your team Provide coaching, support, and feedback to drive results Recruit, select, and onboard new team members Deliver a seamless omni-channel experience, including online order preparation Maintain visual merchandising excellence to ensure the store looks best-in-class Ensure the store is a fun and safe environment for customers and staff To be successful in this role, you will Be a team player committed to excellence in Sales, Operations, & Loss Prevention Have experience and passion for delivering memorable customer experiences Be a motivating coach capable of inspiring a large team of brand ambassadors Possess retail store management experience in a fast-paced environment Have a proactive, 'Make it Happen' attitude Think strategically to identify opportunities and drive sales and KPIs Manage rosters effectively and control wages At Accent Group Limited, we are committed to creating an inclusive workplace that values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, and physical and mental abilities. We strive to create an environment where everyone can be themselves. The Accent Group acknowledges and respects the Traditional Owners and ongoing custodians of the land, including Aboriginal, Torres Strait Islander, and Maori peoples. Job details Job family: Assistant Store Manager Pay type: Hourly Scan this QR code and apply! Download Shop 2115/200 Rosamond Rd, Maribyrnong VIC 3032, Australia
May 11, 2025
Full time
Hype Assistant Store Manager - Highpoint Shop 2115/200 Rosamond Rd, Maribyrnong VIC 3032, Australia This job posting is no longer available Job description Hype DC is Accent Group's premium, limited, and exclusive sneaker retailer. With nearly 25 years as one of Australia's leading premium sneaker destinations, Hype DC continues to deliver a curated, world-class assortment of sneakers to our customers. At Hype DC , we are obsessed with and committed to our people; our team and customers are at the heart of what we do. As a key sneaker destination, we strive to deliver memorable experiences, foster a high-performance culture, and achieve operational excellence. The Role We are looking for a business leader to join our retail store leadership team at Hype DC Highpoint . As the Assistant Store Manager , you will play a critical role in delivering and executing the brand vision, establishing a high-performance culture within your store, creating memorable experiences for our customers, and achieving operational excellence. You will work collaboratively with your Area Manager to foster a people-first culture, maximize sales growth, and accelerate your personal career development in a leadership role. The role & responsibilities Passionate about creating a WORLD CLASS team and a MAGICAL VIBE within the store Manage a multimillion-dollar store, driving financial sales goals and metrics Deliver on the brand vision and strategy Ensure customers are at the core of all business decisions, providing MEMORABLE experiences consistently Create a people-first culture by empowering and developing your team Provide coaching, support, and feedback to drive results Recruit, select, and onboard new team members Deliver a seamless omni-channel experience, including online order preparation Maintain visual merchandising excellence to ensure the store looks best-in-class Ensure the store is a fun and safe environment for customers and staff To be successful in this role, you will Be a team player committed to excellence in Sales, Operations, & Loss Prevention Have experience and passion for delivering memorable customer experiences Be a motivating coach capable of inspiring a large team of brand ambassadors Possess retail store management experience in a fast-paced environment Have a proactive, 'Make it Happen' attitude Think strategically to identify opportunities and drive sales and KPIs Manage rosters effectively and control wages At Accent Group Limited, we are committed to creating an inclusive workplace that values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, and physical and mental abilities. We strive to create an environment where everyone can be themselves. The Accent Group acknowledges and respects the Traditional Owners and ongoing custodians of the land, including Aboriginal, Torres Strait Islander, and Maori peoples. Job details Job family: Assistant Store Manager Pay type: Hourly Scan this QR code and apply! Download Shop 2115/200 Rosamond Rd, Maribyrnong VIC 3032, Australia
Assistant Store Manager Reporting To: Store Manager Location: Bath Contract Type: Full time / Permanent Who are Bird & Blend Tea Co.? Bird & Blend Tea Co. is an eco-conscious, people-focused, award-winning & B Corp-certified Tea Mixology company on a mission to spread happiness & reimagine tea! Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics (of all things!) at university. Building Bird & Blend from scratch while staying true to their ethos & values has been Krisi & Mike's passion for over 10 years. From the early days of packing tea in their bedroom & attending markets, to now, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK. Bird & Blend has grown out of a core belief in doing business in a better way. This is ultimately our why - it's why we are in business & what we believe in. Of course, we want to welcome as many people as possible into our Magical World of Tea but fundamentally it's what we care about other than great tea that makes us magical. You can read heaps more information about us and our mission here: About this Role: As an Assistant Store Manager at Bird & Blend, you'll be the heart of our customer interactions, listening, engaging, and helping customers find the best products for their needs and building memorable relationships to encourage customer loyalty. Partnering with the Store Manager, you'll lead, develop, and motivate our team, ensuring our customers enjoy exceptional and inclusive shopping experiences that truly reflect our brand values and contribute to our success. Working full-time on-site, including weekends and some evenings, you'll provide essential operational, administrative, and leadership support, maintaining our impeccable standards. This role offers a fantastic opportunity to develop valuable people management skills, build relationships with internal and external stakeholders, and inspire a high-performing team in a dynamic and friendly environment. What are the responsibilities? Customer Experience: Cultivate a store culture that's all about the customers, making every interaction exciting and memorable, encouraging customer loyalty. Motivate and Inspire: Encourage team members to achieve individual and collective goals. Coaching: Provide feedback and coaching to enhance individual and store performance. Recruiting and Training: Assist the Store Manager in recruiting, inducting, training, and developing a high-performing team that fosters a positive store environment. Sales Objectives: Work together with the Store Manager to achieve sales targets and KPIs, while also implementing strategies aimed at boosting sales growth and improving the overall customer experience. Daily Operations: Oversee daily store operations, including opening and closing procedures. Staff Rotas: Organise and oversee team schedules to ensure there is enough cover on the shop floor at all times. Merchandising Standards: Support the Store Manager to maintain high visual merchandising standards, ensuring the store always looks exciting, inviting, and accessible. Sustainability: Use your passion for the environment to support B&B in reaching impact goals set out in the sustainability and impact strategy and lead your team to do the same. (We're a B-Corp!) Stock Management: Assist with managing stock efficiently to optimise stock levels, minimise discrepancies, and ensure products are readily available. Stock Takes: Arrange, plan and execute stock takes with the Store Manager. Events: Lead and host store and local events, including evening events, to make them enjoyable and memorable for our customers. Sampling: Motivating and leading the team to get out there to spread the word about our delicious teas, whether greeting customers with a sample, outside of the store, or at external events. Build Connections: Foster relationships within the local community to increase footfall and successful store events and activities About you: People Management Experience: Previous experience in a management role or similar within a customer service environment. Brand Ambassador: Proudly represent our brand and culture, embodying our values and inspiring your team to do the same. Sales Skills: Proven track record of effective selling skills and the ability to drive commercial outcomes. Team Leadership: History of successfully participating in and leading a team, fostering an inclusive and positive work environment. Communication and Problem-Solving: Strong communication, problem-solving, and visual merchandising skills. Product Enthusiasm: A genuine passion for our product and the confidence to share your enthusiasm with customers and the team. Customer Service Skills: Strong understanding of customer service with the ability to build rapport and connect with customers confidently. Professionalism: Foster a professional, fair, and kind relationship with customers and colleagues. Empathy: Demonstrated ability to use empathy to manage interpersonal relationships effectively. Open Mindset: A curious and open-minded approach, with the ability to understand others, listen without judgement, and embrace diverse perspectives. Flexible Availability: Flexibility in availability is essential. Shifts may vary weekly, requiring adaptability to cover different days and times including weekends and some evenings. A commitment to excellence: Going above and beyond to ensure customer satisfaction, store standards and team happiness are second nature to you. Are there any perks? Of course there are, for all the hard work you will get: We are proud to be a Sunday Times Best Places To Work 2024 employer. Friendly and supportive team culture: Enjoy working alongside a team of like-minded individuals who value collaboration, camaraderie, and fun in the workplace. Membership of company pension scheme (if applicable): Secure your financial future with enrollment in a company-sponsored pension scheme, ensuring peace of mind and financial stability in retirement. Holiday accrual that grows with loyalty : Enjoy 25 days holiday (plus bank holidays ) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service. Life Insurance & Income Protection: providing financial security and peace of mind for you and your families. Health Cash Plan: after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc. Specific information on this scheme will be shared with you all Life Happens Leave: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed. Complimentary drinks and snacks : Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office. Monthly tea allowance and generous staff discount: Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation. Employee Assistance Programme: Access confidential and professional mental health support services to prioritise your well-being and address any personal or work-related challenges. Bike to Work and Electric Vehicle Schemes: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax-efficient savings. Paid volunteer days: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back. Dog-friendly office: Bring your furry friend to work and enjoy a pet-friendly environment that promotes work-life balance and companionship. We also have enhanced family friendly policies , offer flexible working and are always open to discussing your individual circumstances! We are committed to equality of opportunity for all, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you throughout the application or interview process please let us know.
May 11, 2025
Full time
Assistant Store Manager Reporting To: Store Manager Location: Bath Contract Type: Full time / Permanent Who are Bird & Blend Tea Co.? Bird & Blend Tea Co. is an eco-conscious, people-focused, award-winning & B Corp-certified Tea Mixology company on a mission to spread happiness & reimagine tea! Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics (of all things!) at university. Building Bird & Blend from scratch while staying true to their ethos & values has been Krisi & Mike's passion for over 10 years. From the early days of packing tea in their bedroom & attending markets, to now, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK. Bird & Blend has grown out of a core belief in doing business in a better way. This is ultimately our why - it's why we are in business & what we believe in. Of course, we want to welcome as many people as possible into our Magical World of Tea but fundamentally it's what we care about other than great tea that makes us magical. You can read heaps more information about us and our mission here: About this Role: As an Assistant Store Manager at Bird & Blend, you'll be the heart of our customer interactions, listening, engaging, and helping customers find the best products for their needs and building memorable relationships to encourage customer loyalty. Partnering with the Store Manager, you'll lead, develop, and motivate our team, ensuring our customers enjoy exceptional and inclusive shopping experiences that truly reflect our brand values and contribute to our success. Working full-time on-site, including weekends and some evenings, you'll provide essential operational, administrative, and leadership support, maintaining our impeccable standards. This role offers a fantastic opportunity to develop valuable people management skills, build relationships with internal and external stakeholders, and inspire a high-performing team in a dynamic and friendly environment. What are the responsibilities? Customer Experience: Cultivate a store culture that's all about the customers, making every interaction exciting and memorable, encouraging customer loyalty. Motivate and Inspire: Encourage team members to achieve individual and collective goals. Coaching: Provide feedback and coaching to enhance individual and store performance. Recruiting and Training: Assist the Store Manager in recruiting, inducting, training, and developing a high-performing team that fosters a positive store environment. Sales Objectives: Work together with the Store Manager to achieve sales targets and KPIs, while also implementing strategies aimed at boosting sales growth and improving the overall customer experience. Daily Operations: Oversee daily store operations, including opening and closing procedures. Staff Rotas: Organise and oversee team schedules to ensure there is enough cover on the shop floor at all times. Merchandising Standards: Support the Store Manager to maintain high visual merchandising standards, ensuring the store always looks exciting, inviting, and accessible. Sustainability: Use your passion for the environment to support B&B in reaching impact goals set out in the sustainability and impact strategy and lead your team to do the same. (We're a B-Corp!) Stock Management: Assist with managing stock efficiently to optimise stock levels, minimise discrepancies, and ensure products are readily available. Stock Takes: Arrange, plan and execute stock takes with the Store Manager. Events: Lead and host store and local events, including evening events, to make them enjoyable and memorable for our customers. Sampling: Motivating and leading the team to get out there to spread the word about our delicious teas, whether greeting customers with a sample, outside of the store, or at external events. Build Connections: Foster relationships within the local community to increase footfall and successful store events and activities About you: People Management Experience: Previous experience in a management role or similar within a customer service environment. Brand Ambassador: Proudly represent our brand and culture, embodying our values and inspiring your team to do the same. Sales Skills: Proven track record of effective selling skills and the ability to drive commercial outcomes. Team Leadership: History of successfully participating in and leading a team, fostering an inclusive and positive work environment. Communication and Problem-Solving: Strong communication, problem-solving, and visual merchandising skills. Product Enthusiasm: A genuine passion for our product and the confidence to share your enthusiasm with customers and the team. Customer Service Skills: Strong understanding of customer service with the ability to build rapport and connect with customers confidently. Professionalism: Foster a professional, fair, and kind relationship with customers and colleagues. Empathy: Demonstrated ability to use empathy to manage interpersonal relationships effectively. Open Mindset: A curious and open-minded approach, with the ability to understand others, listen without judgement, and embrace diverse perspectives. Flexible Availability: Flexibility in availability is essential. Shifts may vary weekly, requiring adaptability to cover different days and times including weekends and some evenings. A commitment to excellence: Going above and beyond to ensure customer satisfaction, store standards and team happiness are second nature to you. Are there any perks? Of course there are, for all the hard work you will get: We are proud to be a Sunday Times Best Places To Work 2024 employer. Friendly and supportive team culture: Enjoy working alongside a team of like-minded individuals who value collaboration, camaraderie, and fun in the workplace. Membership of company pension scheme (if applicable): Secure your financial future with enrollment in a company-sponsored pension scheme, ensuring peace of mind and financial stability in retirement. Holiday accrual that grows with loyalty : Enjoy 25 days holiday (plus bank holidays ) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service. Life Insurance & Income Protection: providing financial security and peace of mind for you and your families. Health Cash Plan: after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc. Specific information on this scheme will be shared with you all Life Happens Leave: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed. Complimentary drinks and snacks : Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office. Monthly tea allowance and generous staff discount: Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation. Employee Assistance Programme: Access confidential and professional mental health support services to prioritise your well-being and address any personal or work-related challenges. Bike to Work and Electric Vehicle Schemes: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax-efficient savings. Paid volunteer days: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back. Dog-friendly office: Bring your furry friend to work and enjoy a pet-friendly environment that promotes work-life balance and companionship. We also have enhanced family friendly policies , offer flexible working and are always open to discussing your individual circumstances! We are committed to equality of opportunity for all, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you throughout the application or interview process please let us know.
We are looking for a Assistant Store Manager to join Team OB in our Epsom store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
May 10, 2025
Full time
We are looking for a Assistant Store Manager to join Team OB in our Epsom store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining on a full-time basis as our Assistant Store Manager in our Covent Garden Long Acre Store, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
May 10, 2025
Full time
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining on a full-time basis as our Assistant Store Manager in our Covent Garden Long Acre Store, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Location This position is located at 25-27 Redchurch St., London, E27DJ, United Kingdom. Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. The Assistant Store Manager will partner and support the Store Manager and the Assistant Visual Manager. They will have an open and direct line of communication with the District Manager to effectively hold a firm knowledge of overall brand direction and focus. What You'll Be Doing People Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through: Consistent and continual feedback and accountability Promoting sense of ownership and delegation Team involvement and strategic planning Morning and all store staff meetings and trainings Manage and motivate a high level of Customer Care utilizing all resources and initiatives. Partner with Store Brand Leader in performance appraisals and setting goals, with timely follow-up, to ensure employee development. Facilitate hiring and recruiting; actively attracting and attaining talent. Partner with the Store Brand Leader with new hire onboarding, training & development plans. Lead by example to set the bar for employee productivity. Serve as a proactive mentor, teacher and problem solver for the sales team. Identify and develop internal talent for succession planning. Develop and enhance the selling culture within the store. Process Maintain business awareness and drive sales to achieve and exceed goals. Complete all planning objectives in partnership with District and Store level management. Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with the management team. Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention. Prioritize and delegate tasks to ensure objectives are completed in a timely manner. Drive the restock process in partnership with management to maintain stock levels and sell-through awareness. Educate the staff on all home office communication and initiatives. Communicate performance observations and offer feedback to district point people. Work closely with the product receiving team to uphold stock room standards. Actively MOD and manage all operational aspects of the store. Uphold all company policy and procedure. Presentation Utilize and manage the use of weekly sales reports to track, analyze and communicate business results, as well as determine strategies to maximize sales. Execute and/or delegate all weekly operational and visual objectives. Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution. Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with the team. Communicate product performance observations and offer feedback to the District Brand Leader. What You'll Need Strong people management and leadership skills. Good business acumen and ability to achieve visual and operational excellence. Critical thinking skills and a passion for continually evolving and innovating. Well-rounded leader with a proven record of hiring and developing creative and operational talent. Experienced in coaching, counseling & conflict resolution. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement. Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees. Employee Discounts: Up to 40% employee discount at all URBN Brands. Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees. Continued Development: We offer structured support within the business alongside continued learning and development. Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.
May 10, 2025
Full time
Location This position is located at 25-27 Redchurch St., London, E27DJ, United Kingdom. Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. The Assistant Store Manager will partner and support the Store Manager and the Assistant Visual Manager. They will have an open and direct line of communication with the District Manager to effectively hold a firm knowledge of overall brand direction and focus. What You'll Be Doing People Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through: Consistent and continual feedback and accountability Promoting sense of ownership and delegation Team involvement and strategic planning Morning and all store staff meetings and trainings Manage and motivate a high level of Customer Care utilizing all resources and initiatives. Partner with Store Brand Leader in performance appraisals and setting goals, with timely follow-up, to ensure employee development. Facilitate hiring and recruiting; actively attracting and attaining talent. Partner with the Store Brand Leader with new hire onboarding, training & development plans. Lead by example to set the bar for employee productivity. Serve as a proactive mentor, teacher and problem solver for the sales team. Identify and develop internal talent for succession planning. Develop and enhance the selling culture within the store. Process Maintain business awareness and drive sales to achieve and exceed goals. Complete all planning objectives in partnership with District and Store level management. Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with the management team. Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention. Prioritize and delegate tasks to ensure objectives are completed in a timely manner. Drive the restock process in partnership with management to maintain stock levels and sell-through awareness. Educate the staff on all home office communication and initiatives. Communicate performance observations and offer feedback to district point people. Work closely with the product receiving team to uphold stock room standards. Actively MOD and manage all operational aspects of the store. Uphold all company policy and procedure. Presentation Utilize and manage the use of weekly sales reports to track, analyze and communicate business results, as well as determine strategies to maximize sales. Execute and/or delegate all weekly operational and visual objectives. Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution. Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with the team. Communicate product performance observations and offer feedback to the District Brand Leader. What You'll Need Strong people management and leadership skills. Good business acumen and ability to achieve visual and operational excellence. Critical thinking skills and a passion for continually evolving and innovating. Well-rounded leader with a proven record of hiring and developing creative and operational talent. Experienced in coaching, counseling & conflict resolution. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement. Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees. Employee Discounts: Up to 40% employee discount at all URBN Brands. Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees. Continued Development: We offer structured support within the business alongside continued learning and development. Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.
