£28K + excellent benefits, Key Clients Sales Administrator, Ascot Area, Full-Time, Your New Company You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity to join a company which continuously invests in its people, products, customers, and technology. Your New Role You will be joining a highly professional, friendly, and talented team who work to common goals and share success. Your duties will be to support customers with a first-class customer service journey, including - providing sales administrative support to key clients in line with service level agreements, Tasks relating to - Manage & support allocated helpdesk/s and their related portals, Work across quote logs, in preparation for customer billing, Prepare quotations and send them to customers. Promptly address and resolve customer enquiries, concerns, and issues. Raising Purchase Orders. Collaborate with internal teams to ensure timely and effective resolution of customer problems. Provide support to key account users as needed, including customer portals. Required Experience. Experience of using a CRM or sales ordering systemExperience of working in a sales /order processing / customer service environment, where you have been previously responsible for the accurate processing of orders.Proven experience of handling telephone-based customer queries and managing key client requirements. Experience of working under pressure and with deadlinesExperience of teamwork and being able to work collaboratively with others.Articulate, polite and conscientious phone manner.Able to learn complex software systems effectively and efficiently. Salary: £28K + excellent benefits, Key Clients Sales Administrator, Ascot Area, Full-Time, What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Dec 01, 2024
Full time
£28K + excellent benefits, Key Clients Sales Administrator, Ascot Area, Full-Time, Your New Company You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity to join a company which continuously invests in its people, products, customers, and technology. Your New Role You will be joining a highly professional, friendly, and talented team who work to common goals and share success. Your duties will be to support customers with a first-class customer service journey, including - providing sales administrative support to key clients in line with service level agreements, Tasks relating to - Manage & support allocated helpdesk/s and their related portals, Work across quote logs, in preparation for customer billing, Prepare quotations and send them to customers. Promptly address and resolve customer enquiries, concerns, and issues. Raising Purchase Orders. Collaborate with internal teams to ensure timely and effective resolution of customer problems. Provide support to key account users as needed, including customer portals. Required Experience. Experience of using a CRM or sales ordering systemExperience of working in a sales /order processing / customer service environment, where you have been previously responsible for the accurate processing of orders.Proven experience of handling telephone-based customer queries and managing key client requirements. Experience of working under pressure and with deadlinesExperience of teamwork and being able to work collaboratively with others.Articulate, polite and conscientious phone manner.Able to learn complex software systems effectively and efficiently. Salary: £28K + excellent benefits, Key Clients Sales Administrator, Ascot Area, Full-Time, What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Administrator, New Malden, up to £27,500 per annum, Hybrid Working Your new role In your new role, you will be part of a team of seven supporting operations. You will be required to liaise with internal teams (Finance, Billing, Temp Payroll, Call Centre and Operations) and internal / external stakeholders of varying levels of seniority. Because of this, accuracy, diligence and excellent customer service skills are vital. Your key responsibilities will include: Collaborating with external companies to ensure processes run smoothly. Maintaining Excel spreadsheets Dealing with any queries. Process payments for temporary workers. Dealing with queries around fees for temporary workers of the business and ensuring any necessary adjustments are actioned. What you'll need to succeed In order to be successful, you will need: Excellent time management and the ability to work to a variety of deadlines over multiple tasks. Excellent written and oral communication skills. The ability to solve problems thoroughly, as well as investigate and communicate findings. Be comfortable with numbers and general arithmetic. Strong organisational skills. What you'll get in return In return, you will receive the opportunity to work in a large established organisation, a competitive salary and Hybrid working (2-3 days a week working from home). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 01, 2024
Full time
Administrator, New Malden, up to £27,500 per annum, Hybrid Working Your new role In your new role, you will be part of a team of seven supporting operations. You will be required to liaise with internal teams (Finance, Billing, Temp Payroll, Call Centre and Operations) and internal / external stakeholders of varying levels of seniority. Because of this, accuracy, diligence and excellent customer service skills are vital. Your key responsibilities will include: Collaborating with external companies to ensure processes run smoothly. Maintaining Excel spreadsheets Dealing with any queries. Process payments for temporary workers. Dealing with queries around fees for temporary workers of the business and ensuring any necessary adjustments are actioned. What you'll need to succeed In order to be successful, you will need: Excellent time management and the ability to work to a variety of deadlines over multiple tasks. Excellent written and oral communication skills. The ability to solve problems thoroughly, as well as investigate and communicate findings. Be comfortable with numbers and general arithmetic. Strong organisational skills. What you'll get in return In return, you will receive the opportunity to work in a large established organisation, a competitive salary and Hybrid working (2-3 days a week working from home). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Data Administrator - Hybrid working - Preston based - £15.86 PH - Weekly pay - Start ASAP Your new company You will be working for an industry-leading facilities management specialist based at Fulwood Barracks, Preston. Their aim is to modernise the living experience for our Armed Forces through housing maintenance and operational buildings across the UK. Your new role Your new role will be to provide specialist administration and data support.You will do this by working within a team, ensuring all supplier payments and client payments are requested and recorded correctly on the bespoke inhouse systems, preparing and maintaining reports required by management (through the use of MS Excel and other bespoke IT systems) and supporting the management in providing accurate data, resolving any issues that may arise.You will also be required to deal with internal and external stakeholders via written and verbal communication, handling them promptly and professionally. This will require you to investigate discrepancies and anomalies. What you'll need to succeed The ideal candidate will have excellent time management and the ability to prioritise tasks to meet tight deadlines.You will be working both in a team and independently when required. Therefore, good communication skills are imperative.You will have previously worked in an administration/coordination role which has required you to process large amounts of data and manage your workload effectively.A broad range of IT skills are essential, you will be working heavily with Microsoft packages (Excel, Word etc.)NVQ level 2 qualification in Administration or equivalent experience is required.Any experience in Accounts Payable, Commercial Administrator, Supply Chain Coordination or Data Administration is desirable. What you'll get in return In return, you will embark on a 2 week office based training course before going to a hybrid-based working model where you will work 1-2 days in the office, the remaining remotely. All equipment is provided. You will be working full time, 37.5 hours per week (Monday-Friday) on a temporary contract for 2 months. There is potential for this to be extended dependent on your performance and the business needs. There is also potential for the role to be made permanent. You will be paid £15.86 PAYE. You will be paid weekly, every Friday. This role requires BPSS clearance, which will be carried out by the client. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Dec 01, 2024
Seasonal
Data Administrator - Hybrid working - Preston based - £15.86 PH - Weekly pay - Start ASAP Your new company You will be working for an industry-leading facilities management specialist based at Fulwood Barracks, Preston. Their aim is to modernise the living experience for our Armed Forces through housing maintenance and operational buildings across the UK. Your new role Your new role will be to provide specialist administration and data support.You will do this by working within a team, ensuring all supplier payments and client payments are requested and recorded correctly on the bespoke inhouse systems, preparing and maintaining reports required by management (through the use of MS Excel and other bespoke IT systems) and supporting the management in providing accurate data, resolving any issues that may arise.You will also be required to deal with internal and external stakeholders via written and verbal communication, handling them promptly and professionally. This will require you to investigate discrepancies and anomalies. What you'll need to succeed The ideal candidate will have excellent time management and the ability to prioritise tasks to meet tight deadlines.You will be working both in a team and independently when required. Therefore, good communication skills are imperative.You will have previously worked in an administration/coordination role which has required you to process large amounts of data and manage your workload effectively.A broad range of IT skills are essential, you will be working heavily with Microsoft packages (Excel, Word etc.)NVQ level 2 qualification in Administration or equivalent experience is required.Any experience in Accounts Payable, Commercial Administrator, Supply Chain Coordination or Data Administration is desirable. What you'll get in return In return, you will embark on a 2 week office based training course before going to a hybrid-based working model where you will work 1-2 days in the office, the remaining remotely. All equipment is provided. You will be working full time, 37.5 hours per week (Monday-Friday) on a temporary contract for 2 months. There is potential for this to be extended dependent on your performance and the business needs. There is also potential for the role to be made permanent. You will be paid £15.86 PAYE. You will be paid weekly, every Friday. This role requires BPSS clearance, which will be carried out by the client. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Key Accounts Support Administrator, Ascot Area, Permanent, Full time, Mon to Fri, Fully Office, £27K to £28K Your new companyYou will be joining an outstanding organisation who lead their market sector and have a reputation for supplying the most advanced and innovative products and services in their industry. Your new roleYou will be working for a highly professional and well-established team who share common goals and objectives. Your role will be challenging, diverse and rewarding, with the successful applicant playing a key role in the future success of the organisation. Duties will include communicating effectively with key account stakeholders, through various channels, including email, phone, and Microsoft Teams. Delivery of world-class service through effective communication and problem-solving. Manage & support allocated helpdesks and their related portals. Work across quote logs, in preparation for customer billing. Prepare quotations and send them to customers. The successful applicant will need to have excellent engagement skills, experience of client order processing and an exceptional eye for detail. What you'll need to successOur client is seeking to hire a highly talented and experienced scheduler / Coordinator who has excellent stakeholder engagement skills. The successful candidate will have experience in a similar role, they will have excellent coordination and organisation skills and be able to deliver and maintain a best-in-class support service. Please note: applicants will need to have full right to work in the UK already in place and the role will be fully office based in the Camberley area What you'll get in returnKey Accounts Support Administrator, Camberley, Perm, Mon to Fri, Full-Time, Fully Office Based, £27K-£28K PA What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Dec 01, 2024
Full time
Key Accounts Support Administrator, Ascot Area, Permanent, Full time, Mon to Fri, Fully Office, £27K to £28K Your new companyYou will be joining an outstanding organisation who lead their market sector and have a reputation for supplying the most advanced and innovative products and services in their industry. Your new roleYou will be working for a highly professional and well-established team who share common goals and objectives. Your role will be challenging, diverse and rewarding, with the successful applicant playing a key role in the future success of the organisation. Duties will include communicating effectively with key account stakeholders, through various channels, including email, phone, and Microsoft Teams. Delivery of world-class service through effective communication and problem-solving. Manage & support allocated helpdesks and their related portals. Work across quote logs, in preparation for customer billing. Prepare quotations and send them to customers. The successful applicant will need to have excellent engagement skills, experience of client order processing and an exceptional eye for detail. What you'll need to successOur client is seeking to hire a highly talented and experienced scheduler / Coordinator who has excellent stakeholder engagement skills. The successful candidate will have experience in a similar role, they will have excellent coordination and organisation skills and be able to deliver and maintain a best-in-class support service. Please note: applicants will need to have full right to work in the UK already in place and the role will be fully office based in the Camberley area What you'll get in returnKey Accounts Support Administrator, Camberley, Perm, Mon to Fri, Full-Time, Fully Office Based, £27K-£28K PA What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Senior Administrator, Stoke - On - Trent, £25,000 - £30,000, Mon-Fri 9-5 Senior Administrator Stoke - On - Trent £25,000 - £30,000 Mon-Fri 9-5 Principal Duties: Maintain customer databases and respond to internal and external queries via phone and online. Support vehicle ordering for customers using the internal fleet management system. Ensure all orders comply with policies and procedures, providing accurate information to customers and operatives. Complete all relevant paperwork to a high standard. Report, investigate, and chase delivery issues and returns. Chase and process Proof of Deliveries confirmations. Check store invoices. Generate and prepare reports. Perform ad-hoc tasks as advised by the manager. Process, log, and track orders. Manage stock control. Ensure compliance with Health and Safety regulations. Liaise with transport companies, suppliers, and clients. Facilitate communication within all departments. Prepare documents such as invoices, purchase orders, and billing. Conduct manual stock and date checks of inventory. Prepare monthly consumable reports. Handle parking fine appeals. Update fleet lists. Complete driver licence checks and communicate results to relevant departments. Update the machinery/asset database on both Excel and Pat Guard. Act as a central conduit for information. Pack and gather interim orders for area managers. Answer emails promptly and professionally. Essential: Proficiency in Microsoft Word, Excel, and PowerPoint. Professional telephone manner. Effective time management. Excellent written and oral communication skills. Desirable: Previous experience in an office environment. Familiarity with basic office procedures. Job Types: Full-time, PermanentBenefits: Company pension Free parking On-site parking Schedule: Monday to Friday Work Location: Office #
Dec 01, 2024
Full time
Senior Administrator, Stoke - On - Trent, £25,000 - £30,000, Mon-Fri 9-5 Senior Administrator Stoke - On - Trent £25,000 - £30,000 Mon-Fri 9-5 Principal Duties: Maintain customer databases and respond to internal and external queries via phone and online. Support vehicle ordering for customers using the internal fleet management system. Ensure all orders comply with policies and procedures, providing accurate information to customers and operatives. Complete all relevant paperwork to a high standard. Report, investigate, and chase delivery issues and returns. Chase and process Proof of Deliveries confirmations. Check store invoices. Generate and prepare reports. Perform ad-hoc tasks as advised by the manager. Process, log, and track orders. Manage stock control. Ensure compliance with Health and Safety regulations. Liaise with transport companies, suppliers, and clients. Facilitate communication within all departments. Prepare documents such as invoices, purchase orders, and billing. Conduct manual stock and date checks of inventory. Prepare monthly consumable reports. Handle parking fine appeals. Update fleet lists. Complete driver licence checks and communicate results to relevant departments. Update the machinery/asset database on both Excel and Pat Guard. Act as a central conduit for information. Pack and gather interim orders for area managers. Answer emails promptly and professionally. Essential: Proficiency in Microsoft Word, Excel, and PowerPoint. Professional telephone manner. Effective time management. Excellent written and oral communication skills. Desirable: Previous experience in an office environment. Familiarity with basic office procedures. Job Types: Full-time, PermanentBenefits: Company pension Free parking On-site parking Schedule: Monday to Friday Work Location: Office #
Key Accounts Support Administrator, Camberley, Perm, Mon to Fri, Full-Time, Fully Office Based, £26K-£28K PA Your new company You will be joining an outstanding organisation who lead their market sector and have a reputation for supplying the most advanced and innovative products and services in their industry. Your new role You will be working for a highly professional and well-established team who share common goals and objectives. Your role will be challenging, diverse and rewarding, with the successful applicant playing a key role in the future success of the organisation. Duties will include communicating effectively with key account stakeholders, through various channels, including email, phone, and Microsoft Teams. Delivery of world-class service through effective communication and problem-solving. Manage & support allocated helpdesks and their related portals. Work across quote logs, in preparation for customer billing. Prepare quotations and send them to customers. The successful applicant will need to have excellent engagement skills, experience of client order processing and an exceptional eye for detail. What you'll need to success Our client is seeking to hire a highly talented and experienced scheduler / Coordinator who has excellent stakeholder engagement skills. The successful candidate will have experience in a similar role, they will have excellent coordination and organisation skills and be able to deliver and maintain a best-in-class support service. Please note; applicants will need to have full right to work in the UK already in place and the role will be fully office based in the Camberley area What you'll get in return Key Accounts Support Administrator, Camberley, Perm, Mon to Fri, Full-Time, Fully Office Based, £26K-£28K PA What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Dec 01, 2024
Full time
Key Accounts Support Administrator, Camberley, Perm, Mon to Fri, Full-Time, Fully Office Based, £26K-£28K PA Your new company You will be joining an outstanding organisation who lead their market sector and have a reputation for supplying the most advanced and innovative products and services in their industry. Your new role You will be working for a highly professional and well-established team who share common goals and objectives. Your role will be challenging, diverse and rewarding, with the successful applicant playing a key role in the future success of the organisation. Duties will include communicating effectively with key account stakeholders, through various channels, including email, phone, and Microsoft Teams. Delivery of world-class service through effective communication and problem-solving. Manage & support allocated helpdesks and their related portals. Work across quote logs, in preparation for customer billing. Prepare quotations and send them to customers. The successful applicant will need to have excellent engagement skills, experience of client order processing and an exceptional eye for detail. What you'll need to success Our client is seeking to hire a highly talented and experienced scheduler / Coordinator who has excellent stakeholder engagement skills. The successful candidate will have experience in a similar role, they will have excellent coordination and organisation skills and be able to deliver and maintain a best-in-class support service. Please note; applicants will need to have full right to work in the UK already in place and the role will be fully office based in the Camberley area What you'll get in return Key Accounts Support Administrator, Camberley, Perm, Mon to Fri, Full-Time, Fully Office Based, £26K-£28K PA What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Executive Administrator Your new company Hays are recruiting for an Executive Administrator on a permanent basis. This role is located in Manchester City Centre and is a new position for a fast-growing business. Your new role You will be responsible for full commercial support for a legal business, corporate experience is essential, you will provide effective administrative assistance for the department, you will manage all department files, open and close files, ID checks, archiving, data updates, diary management, arranging travel, ensure all compliance standards are met. You will manage billing processes, draft documents, maintain case management systems, you will handle calls be accountable for email management, you will draft complex documents and support with any other duties required by the partners. What you'll need to succeed You will have experience working in commercial/corporate law, you will be technically very strong, you will have excellent attention to detail, you will have supported fee earners. Very strong IT skills are essential. You will be organised, reliable and forward-thinking. What you'll get in return This role is paying £30,000, excellent benefits, an exciting, fast-growing business, opportunity to earn bonus's. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Dec 01, 2024
Full time
Executive Administrator Your new company Hays are recruiting for an Executive Administrator on a permanent basis. This role is located in Manchester City Centre and is a new position for a fast-growing business. Your new role You will be responsible for full commercial support for a legal business, corporate experience is essential, you will provide effective administrative assistance for the department, you will manage all department files, open and close files, ID checks, archiving, data updates, diary management, arranging travel, ensure all compliance standards are met. You will manage billing processes, draft documents, maintain case management systems, you will handle calls be accountable for email management, you will draft complex documents and support with any other duties required by the partners. What you'll need to succeed You will have experience working in commercial/corporate law, you will be technically very strong, you will have excellent attention to detail, you will have supported fee earners. Very strong IT skills are essential. You will be organised, reliable and forward-thinking. What you'll get in return This role is paying £30,000, excellent benefits, an exciting, fast-growing business, opportunity to earn bonus's. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
PERMANENT CLIENT LIAISON ADMINISTRATOR - OFFICE BASED - ROTHERHAM - 27K Your new company A successful and established service provider in Rotherham, looking for 2 Client Liasion Administrators who are able to provide exceptional customer service to consumers. Your new role A fantastic opportunity to join a company with ambitious growth plans! The customer service team is the first point of contact for all clients so a positive, helpful character will do really well, really quickly within this business. The role:- Account management - handling billing queries via email and over the phone Taking payments over the phone and updating accounts accordingly Identify and resolve all billing disputes, working towards a solution Ensure contractual compliance is maintained Building and maintaing customer relationships Increasing customer satisfaction, loyalty and retention Meeting customers needs and business expectations Building relationships with suppliers and manufacturers This role will be office based. What you'll need to succeed You must be passionate about customer service and want to join a like-minded team. If you have worked within the Energy market you will have a distince advantage. You will have a professional phone manner and want to take ownership of any problems that arise. You will see the issue through to the end and provide a satisfactory solution. You will be patient, eager to learn and be a natural multitasker. As you will be working on more than one system at once, you will be tech-savvy, experience of working on a CRM system is desirable. Organised and accurate with the ability to adapt to change is essential. What you'll get in return 25 days holiday plus stats Free Parking and easily accessible by public transport Annual bonus Full benefits package discussed at registration What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 01, 2024
Full time
PERMANENT CLIENT LIAISON ADMINISTRATOR - OFFICE BASED - ROTHERHAM - 27K Your new company A successful and established service provider in Rotherham, looking for 2 Client Liasion Administrators who are able to provide exceptional customer service to consumers. Your new role A fantastic opportunity to join a company with ambitious growth plans! The customer service team is the first point of contact for all clients so a positive, helpful character will do really well, really quickly within this business. The role:- Account management - handling billing queries via email and over the phone Taking payments over the phone and updating accounts accordingly Identify and resolve all billing disputes, working towards a solution Ensure contractual compliance is maintained Building and maintaing customer relationships Increasing customer satisfaction, loyalty and retention Meeting customers needs and business expectations Building relationships with suppliers and manufacturers This role will be office based. What you'll need to succeed You must be passionate about customer service and want to join a like-minded team. If you have worked within the Energy market you will have a distince advantage. You will have a professional phone manner and want to take ownership of any problems that arise. You will see the issue through to the end and provide a satisfactory solution. You will be patient, eager to learn and be a natural multitasker. As you will be working on more than one system at once, you will be tech-savvy, experience of working on a CRM system is desirable. Organised and accurate with the ability to adapt to change is essential. What you'll get in return 25 days holiday plus stats Free Parking and easily accessible by public transport Annual bonus Full benefits package discussed at registration What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Join this large organisation as their next customer administrator based in Antrim Your new company This organisation is a household name. They offer great benefits and perks to all employees. They are on the pathway to growth and foresee a busy 2025 ahead of them. Due to this, they are looking to recruit an additional team member for their customer service team. Your new role In this role you will proactively support the Billing Department, specifically within the Customer Billing Team, providing first-class customer care. You will provide administrative support as required within the Billing Department. Your responsibilities will look and consist of the following: Demonstrating first class customer care delivered in line with company brand values, answer queries from customers and assist in resolving complaints Ensure domestic and commercial customers are billed accurately and on time, in line with the Codes of Practice and applicable licence requirements Process customer refunds and site works requests Assist with tariff reviews Log and follow up on system faults ensuring errors are quickly rectified Provide technical support for Customer Services & Sales Departments Ensure data integrity is maintained within the billing system Set up direct debits / BACS / electronic funds transfers/ bank giro credits / customer refunds, including management of budget Direct Debits Provide customers with consumption reports on request Processing telephone and online payments Assist with customer support projects as required (e.g. typing, mail shots, copying etc.) Undertake any additional duties as directed by the Billing Manager What you'll need to succeed Essential Minimum 5 passes at GCSE level Grade C or above (or equivalent) including Maths & English Excellent IT skills with experience in manipulating data on Excel Strong written communication and interpersonal skills, with a proven ability to develop relationships across all departments Highly motivated with a positive attitude Ability to work on own initiative and to prioritise workload Previous experience in a customer-facing role in a financial environment Desirable Familiarity with customer accounts/billing processes What you'll get in return A salary of £24,000 + annual bonus + benefits Hybrid role after probation period (2 WFH days per week) Private healthcare Gym membership subsidy Free onsite parking Training and upskilling support Enhanced maternity, paternity and sick leave pay What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 01, 2024
Full time
Join this large organisation as their next customer administrator based in Antrim Your new company This organisation is a household name. They offer great benefits and perks to all employees. They are on the pathway to growth and foresee a busy 2025 ahead of them. Due to this, they are looking to recruit an additional team member for their customer service team. Your new role In this role you will proactively support the Billing Department, specifically within the Customer Billing Team, providing first-class customer care. You will provide administrative support as required within the Billing Department. Your responsibilities will look and consist of the following: Demonstrating first class customer care delivered in line with company brand values, answer queries from customers and assist in resolving complaints Ensure domestic and commercial customers are billed accurately and on time, in line with the Codes of Practice and applicable licence requirements Process customer refunds and site works requests Assist with tariff reviews Log and follow up on system faults ensuring errors are quickly rectified Provide technical support for Customer Services & Sales Departments Ensure data integrity is maintained within the billing system Set up direct debits / BACS / electronic funds transfers/ bank giro credits / customer refunds, including management of budget Direct Debits Provide customers with consumption reports on request Processing telephone and online payments Assist with customer support projects as required (e.g. typing, mail shots, copying etc.) Undertake any additional duties as directed by the Billing Manager What you'll need to succeed Essential Minimum 5 passes at GCSE level Grade C or above (or equivalent) including Maths & English Excellent IT skills with experience in manipulating data on Excel Strong written communication and interpersonal skills, with a proven ability to develop relationships across all departments Highly motivated with a positive attitude Ability to work on own initiative and to prioritise workload Previous experience in a customer-facing role in a financial environment Desirable Familiarity with customer accounts/billing processes What you'll get in return A salary of £24,000 + annual bonus + benefits Hybrid role after probation period (2 WFH days per week) Private healthcare Gym membership subsidy Free onsite parking Training and upskilling support Enhanced maternity, paternity and sick leave pay What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
An exciting opportunity has arisen for an experienced Legal Secretary / Personal Assistant to join the Dispute Resolution department in a well-established law firm. This full-time role offers excellent benefits and a competitive salary. As a Legal Secretary / Personal Assistant, you will provide essential administrative and secretarial support to a senior solicitor, ensuring smooth operations within the team and contributing to its efficiency. You will be responsible for: Transcribing audio recordings and managing legal documents, correspondence, and case files. Liaising with clients, third parties, and colleagues via phone, email, and in person, including handling initial client enquiries. Managing diaries, key dates, client meetings, and using case management software to track work progress and costs. Conducting legal research and communicating billing details with clients, colleagues, and external agencies as required. What we are looking for: Previously worked as a Legal Secretary, Personal Assistant, Legal Administrator, Legal Assistant, Legal Clerk, Litigation secretary, Legal PA or in a similar role. Understanding of personal injury, employment law, or contentious probate. Strong IT skills, especially with MS Office. Excellent typing and audio transcription skills. Apply now for this exceptional Legal Secretary opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Nov 30, 2024
Full time
An exciting opportunity has arisen for an experienced Legal Secretary / Personal Assistant to join the Dispute Resolution department in a well-established law firm. This full-time role offers excellent benefits and a competitive salary. As a Legal Secretary / Personal Assistant, you will provide essential administrative and secretarial support to a senior solicitor, ensuring smooth operations within the team and contributing to its efficiency. You will be responsible for: Transcribing audio recordings and managing legal documents, correspondence, and case files. Liaising with clients, third parties, and colleagues via phone, email, and in person, including handling initial client enquiries. Managing diaries, key dates, client meetings, and using case management software to track work progress and costs. Conducting legal research and communicating billing details with clients, colleagues, and external agencies as required. What we are looking for: Previously worked as a Legal Secretary, Personal Assistant, Legal Administrator, Legal Assistant, Legal Clerk, Litigation secretary, Legal PA or in a similar role. Understanding of personal injury, employment law, or contentious probate. Strong IT skills, especially with MS Office. Excellent typing and audio transcription skills. Apply now for this exceptional Legal Secretary opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
An exciting opportunity has arisen for a Legal Secretary to join a litigation department at a well-established legal firm. This role can be full-time or part-time offering excellent benefits, flexible working options and a competitive salary. As a Legal Secretary, you will deliver effective administrative assistance to fee earners within the employment and litigation departments. You will be responsible for: Typing of audio dictation, including correspondence and legal documents. Management of client files and preparation of court bundles. Conducting Anti-Money Laundering (AML) searches and identity verifications. Welcoming office visitors and handling general administrative tasks. Assisting various departments based on business needs. What we are looking for: Previously worked as a Legal Secretary, Litigation Secretary, Legal Assistant, Legal Administrator or in a similar role. Familiarity with legal documentation, client billing, and court bundle preparation. Skilled in IT. Strong communication and customer service skills. What s on offer: 33 days holiday Pension schemes Life insurance Bonus holidays plus birthday off Free parking Cycle to work scheme High street discounts Free eye tests & flu jabs Free fruit and refreshments Employee assistance programme Free wills and discounted legal services Work anniversary and big birthday gifts Enhanced Maternity and Paternity leave payments Buddy schemes to help new employees settle in Access to an employer funded further education and training policy Apply now for this exceptional Legal Secretary opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Nov 29, 2024
Full time
An exciting opportunity has arisen for a Legal Secretary to join a litigation department at a well-established legal firm. This role can be full-time or part-time offering excellent benefits, flexible working options and a competitive salary. As a Legal Secretary, you will deliver effective administrative assistance to fee earners within the employment and litigation departments. You will be responsible for: Typing of audio dictation, including correspondence and legal documents. Management of client files and preparation of court bundles. Conducting Anti-Money Laundering (AML) searches and identity verifications. Welcoming office visitors and handling general administrative tasks. Assisting various departments based on business needs. What we are looking for: Previously worked as a Legal Secretary, Litigation Secretary, Legal Assistant, Legal Administrator or in a similar role. Familiarity with legal documentation, client billing, and court bundle preparation. Skilled in IT. Strong communication and customer service skills. What s on offer: 33 days holiday Pension schemes Life insurance Bonus holidays plus birthday off Free parking Cycle to work scheme High street discounts Free eye tests & flu jabs Free fruit and refreshments Employee assistance programme Free wills and discounted legal services Work anniversary and big birthday gifts Enhanced Maternity and Paternity leave payments Buddy schemes to help new employees settle in Access to an employer funded further education and training policy Apply now for this exceptional Legal Secretary opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Client Administrator Location: Baker Street (London) Working Arrangement: Hybrid, 3 days in 2 WFH! Salary: up to 30,000. Role Overview: They seek an eager Administrator to join their team. The ideal candidate will have a friendly and dedicated individual that has previous experience within a law firm or professional services. Key Responsibilities: Liaise with compliance and fee earner teams Run conflict checks Manage correspondence Organise and maintain the filing system Processing bills and liaise with billing team and account team Assist with creating new clients and opening new file Qualifications: Minimum of 1 years of experience working in an administrative role. Exceptional organisational and time management skills. Strong communication skills, both written and verbal. Proficiency in MS Office and other relevant software. Benefits: Competitive salary Comprehensive benefits package. Opportunities for professional development. Hybrid working arrangement. Application Process: For further information and to apply, please submit your resume and cover letter. Due to the high volume of applications, we are unable to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted.Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For almost thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies. (url removed)>
Nov 29, 2024
Full time
Client Administrator Location: Baker Street (London) Working Arrangement: Hybrid, 3 days in 2 WFH! Salary: up to 30,000. Role Overview: They seek an eager Administrator to join their team. The ideal candidate will have a friendly and dedicated individual that has previous experience within a law firm or professional services. Key Responsibilities: Liaise with compliance and fee earner teams Run conflict checks Manage correspondence Organise and maintain the filing system Processing bills and liaise with billing team and account team Assist with creating new clients and opening new file Qualifications: Minimum of 1 years of experience working in an administrative role. Exceptional organisational and time management skills. Strong communication skills, both written and verbal. Proficiency in MS Office and other relevant software. Benefits: Competitive salary Comprehensive benefits package. Opportunities for professional development. Hybrid working arrangement. Application Process: For further information and to apply, please submit your resume and cover letter. Due to the high volume of applications, we are unable to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted.Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For almost thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies. (url removed)>
BAM Construct & Ventures UK Ltd
Irchester, Northamptonshire
Building a sustainable tomorrow BAM Site Solutions are looking to recruit a Fleet & Rehire Commercial Administrator to be responsible for overseeing commercial tasks related to fleet management and rehire agreements, ensuring efficiency and compliance with business standards. This is a full-time role working on site at Wellingborough. BAM operates a flexible working policy, actively encouraging periods of remote home working and flexibility in start and finish hours to fit into an individual's busy lifestyle. In addition to an attractive salary we offer a significant benefits package, contributory pension, BUPA, life assurance, 25 days holiday (increases with length of service), holiday purchase scheme, gym subsidy and BAM social club membership. Your mission Manage and document fleet-related transactions, including rehire agreements. Maintain accurate records of rehire contracts and billing information. Collaborate with the fleet management team to monitor costs and efficiencies. Support compliance initiatives related to rehire and fleet transactions. In conjunction with the Managing Director, actively contribute to BAM Site Solutions business strategy, business plans, ensuring compliance and consistent delivery and rolling out of objectives and targets, including reporting requirements. Set individual and team objectives for the four depots and Product Managers as assigned, ensuring performance against those objectives. Understand and interpret the strategic direction of the Business Unit and align operational delivery to strategic intent within the depot teams. Embed a culture of compliance to all UK & Ireland policies, targets, standards, and strategy in relation to safety, health, wellbeing, and sustainability. Implement and deliver new opportunities within Site Solutions. Embed new engagements and partnership approaches across industry, professional bodies, and trade associations as part of the business unit's future outlook. Actively promote and embed product innovation, expertise, and practice into the depots in conjunction with the Product Managers. Accountable for the accuracy and completeness of fleet and rehire documentation. Responsible for timely billing and financial tracking for rehire agreements. Ensure compliance with rehire contract terms and business regulations. Provide reporting on fleet and rehire performance and cost-effectiveness. Who are we looking for? A professional with a strong understanding of fleet management or rehire processes within the plant hire or construction sector. Exceptional administrative skills, with attention to detail and accuracy. Knowledge of compliance requirements related to vehicle hire or rehire services. Strong interpersonal and organizational skills to coordinate with teams and external suppliers. What s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary we offer a significant benefits package, contributory pension, BUPA, life assurance, 25 days holiday (increases with length of service), holiday purchase scheme, gym subsidy and BAM social club membership. BAM operates a flexible working policy, actively encouraging periods of remote home working and flexibility in start and finish hours to fit into an individual's busy lifestyle. Your work environment People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Be you! Join us today, so we can achieve amazing things together and build a sustainable tomorrow. Who are we? The art of building is about building for communities; it s about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.
Nov 28, 2024
Full time
Building a sustainable tomorrow BAM Site Solutions are looking to recruit a Fleet & Rehire Commercial Administrator to be responsible for overseeing commercial tasks related to fleet management and rehire agreements, ensuring efficiency and compliance with business standards. This is a full-time role working on site at Wellingborough. BAM operates a flexible working policy, actively encouraging periods of remote home working and flexibility in start and finish hours to fit into an individual's busy lifestyle. In addition to an attractive salary we offer a significant benefits package, contributory pension, BUPA, life assurance, 25 days holiday (increases with length of service), holiday purchase scheme, gym subsidy and BAM social club membership. Your mission Manage and document fleet-related transactions, including rehire agreements. Maintain accurate records of rehire contracts and billing information. Collaborate with the fleet management team to monitor costs and efficiencies. Support compliance initiatives related to rehire and fleet transactions. In conjunction with the Managing Director, actively contribute to BAM Site Solutions business strategy, business plans, ensuring compliance and consistent delivery and rolling out of objectives and targets, including reporting requirements. Set individual and team objectives for the four depots and Product Managers as assigned, ensuring performance against those objectives. Understand and interpret the strategic direction of the Business Unit and align operational delivery to strategic intent within the depot teams. Embed a culture of compliance to all UK & Ireland policies, targets, standards, and strategy in relation to safety, health, wellbeing, and sustainability. Implement and deliver new opportunities within Site Solutions. Embed new engagements and partnership approaches across industry, professional bodies, and trade associations as part of the business unit's future outlook. Actively promote and embed product innovation, expertise, and practice into the depots in conjunction with the Product Managers. Accountable for the accuracy and completeness of fleet and rehire documentation. Responsible for timely billing and financial tracking for rehire agreements. Ensure compliance with rehire contract terms and business regulations. Provide reporting on fleet and rehire performance and cost-effectiveness. Who are we looking for? A professional with a strong understanding of fleet management or rehire processes within the plant hire or construction sector. Exceptional administrative skills, with attention to detail and accuracy. Knowledge of compliance requirements related to vehicle hire or rehire services. Strong interpersonal and organizational skills to coordinate with teams and external suppliers. What s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary we offer a significant benefits package, contributory pension, BUPA, life assurance, 25 days holiday (increases with length of service), holiday purchase scheme, gym subsidy and BAM social club membership. BAM operates a flexible working policy, actively encouraging periods of remote home working and flexibility in start and finish hours to fit into an individual's busy lifestyle. Your work environment People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Be you! Join us today, so we can achieve amazing things together and build a sustainable tomorrow. Who are we? The art of building is about building for communities; it s about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.
Role: Automotive Workshop Administrator Salary: 31,000 Hours: Monday to Friday, 9am to 6pm Location: Salford Automotive Workshop Administrator Responsibilities: Coordinate workshop schedules, manage bookings, and ensure smooth daily operations Support workshop technicians with required parts orders and administrative needs Handle parts and service enquiries via phone and in person, providing clear and professional communication Maintain accurate records of inventory, stock control, and parts orders Generate and process invoices, ensuring timely and accurate billing for customers Keep customer information updated in the system and maintain high levels of customer satisfaction Prepare reports and assist with tracking workshop productivity and performance metrics Automotive Workshop Administrator Requirements: Previous experience in an administrative role within the truck or automotive industry Strong organisational skills with a structured and analytical approach to tasks Excellent customer service and communication skills, both written and verbal Proficiency in stock management and record-keeping, with attention to detail Strong computer literacy, including experience with workshop or inventory management software Ability to work independently and prioritise tasks in a fast-paced environment Automotive Workshop Administrator Benefits: 22 days of holiday plus bank holidays Company pension contributions Monthly performance-based bonus If this Automotive Workshop Administrator role aligns with your skills and experience, we encourage you to apply immediately!
Nov 28, 2024
Full time
Role: Automotive Workshop Administrator Salary: 31,000 Hours: Monday to Friday, 9am to 6pm Location: Salford Automotive Workshop Administrator Responsibilities: Coordinate workshop schedules, manage bookings, and ensure smooth daily operations Support workshop technicians with required parts orders and administrative needs Handle parts and service enquiries via phone and in person, providing clear and professional communication Maintain accurate records of inventory, stock control, and parts orders Generate and process invoices, ensuring timely and accurate billing for customers Keep customer information updated in the system and maintain high levels of customer satisfaction Prepare reports and assist with tracking workshop productivity and performance metrics Automotive Workshop Administrator Requirements: Previous experience in an administrative role within the truck or automotive industry Strong organisational skills with a structured and analytical approach to tasks Excellent customer service and communication skills, both written and verbal Proficiency in stock management and record-keeping, with attention to detail Strong computer literacy, including experience with workshop or inventory management software Ability to work independently and prioritise tasks in a fast-paced environment Automotive Workshop Administrator Benefits: 22 days of holiday plus bank holidays Company pension contributions Monthly performance-based bonus If this Automotive Workshop Administrator role aligns with your skills and experience, we encourage you to apply immediately!
An exciting opportunity has arisen for a Legal Billing Clerk / Legal biller / Costs Draftsman to join a well-established legal practice. This role offers excellent benefits and a competitive salary. As a Legal Billing Clerk / Legal biller / Costs Draftsman, you will be preparing bills for Legal Aid, Legal Help, and private client files and responsible for processing bills . Responsibilities: Preparing bills for Legal Aid, Legal Help, and private client Responsible for processing bills Handling applications and communications with the Legal Aid Agency. Coordinating with partners, fee earners, and support staff. Communicating with counsel and experts concerning disbursements. What we are looking for: Previously worked as a Legal Clerk, Costs Draftsman, Costs Draftsperson, Legal Billing Specialist, Legal Billing Clerk, legal cashier, Legal Billing Specialist, Legal Billing Assistant, Legal biller, Legal Aid clerk, Legal Aid Administrator, Legal Aid Secretary or in a similar role. Experience in legal aid billing. Skilled in Microsoft Office. Strong verbal and written communication skills. Excellent time management and organisational abilities. Apply now for this exceptional Legal Clerk / Costs Draftsman opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Nov 27, 2024
Full time
An exciting opportunity has arisen for a Legal Billing Clerk / Legal biller / Costs Draftsman to join a well-established legal practice. This role offers excellent benefits and a competitive salary. As a Legal Billing Clerk / Legal biller / Costs Draftsman, you will be preparing bills for Legal Aid, Legal Help, and private client files and responsible for processing bills . Responsibilities: Preparing bills for Legal Aid, Legal Help, and private client Responsible for processing bills Handling applications and communications with the Legal Aid Agency. Coordinating with partners, fee earners, and support staff. Communicating with counsel and experts concerning disbursements. What we are looking for: Previously worked as a Legal Clerk, Costs Draftsman, Costs Draftsperson, Legal Billing Specialist, Legal Billing Clerk, legal cashier, Legal Billing Specialist, Legal Billing Assistant, Legal biller, Legal Aid clerk, Legal Aid Administrator, Legal Aid Secretary or in a similar role. Experience in legal aid billing. Skilled in Microsoft Office. Strong verbal and written communication skills. Excellent time management and organisational abilities. Apply now for this exceptional Legal Clerk / Costs Draftsman opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Senior Key Account Administrator Are you an experienced administrator proficient in Excel and business systems? I have a role that involves data analysis, developing and generating reports for stakeholders and initiating cross-departmental collaboration. Having a quick thinking and proactive problem-solving attitude is important in this role as there will be times you need to speak to our customers to manage expectations and keep customers informed. Responsibilities Build and Maintain Relationships: Develop strong, long-term relationships with key clients, understanding their needs and ensuring their satisfaction. Serve as the primary point of contact for key accounts, addressing enquiries, resolving issues, and providing timely updates on products and services. Regularly schedule and conduct meetings with clients to review account performance, gather feedback, and discuss future needs. Data Collection: Gather and compile data from various sources to support account management activities. Data Analysis: Analyse client data to identify trends, patterns, and insights that can inform decision-making and strategy. Reporting: Create detailed reports and dashboards to present data findings to clients and internal stakeholders, highlighting key metrics and performance indicators. Develop and implement strategic account plans tailored to each key client, focusing on growth opportunities and risk mitigation. Track and monitor account performance against established goals and KPIs, adjusting strategies as needed to achieve targets. Coordinate and oversee the execution of client projects, ensuring timely delivery and adherence to quality standards. Internal Coordination: Work closely with sales, marketing, product development, and customer service teams to ensure a cohesive approach to account management. Provide client feedback to internal teams to inform product improvements and service enhancements. Assist in training internal teams on client-specific requirements and data analysis tools. Issue Identification: Proactively identify potential issues and challenges. Administrative tasks including, Order placement, Order status updates, Invoicing, Credits, Raising and managing RMAs (returns) Software/subscription billing & Software Renewals Asset Management: Sim Cancellations, Activations, Subscription Migration Supporting Credit Control with resolving issues to ensure customer satisfaction and payment. Qualifications and experience Good commercial acumen Highly proficient in Microsoft Excel (complex formula such as, look ups, nested if statements, data cleansing functions, pivot tables, etc). Demonstrable skills in data analysis of 10k+ lines of data. Experience in generating reports and interpret data. Strong organisational skills with the ability to multi-task. Strong experience working in an office with administration/ Key Account Support experience (essential). Strong Microsoft Office experience. Fast and accurate typing skills, a high level of grammar, spelling, and punctuation. High attention to detail. Exceptional communication skills (verbal and written). Ability to work alone and as part of a team. Degree or A levels (minimum) Perks of the Role; Fantastic Salary of 30,000- 40,000 Experience-dependent Monday-Friday only 9 am-5 pm Hybrid working model. Free parking on site Health Assured Employee Assistance Programme (EAP) Private Medical Insurance 25 days of holiday plus Bank Holidays Life Assurance (x4 salary) Pension This role offers a genuine career opportunity for progression within the company. If you are a strategic thinker, relationship builder, and results-driven individual please apply with your CV today!
Nov 26, 2024
Full time
Senior Key Account Administrator Are you an experienced administrator proficient in Excel and business systems? I have a role that involves data analysis, developing and generating reports for stakeholders and initiating cross-departmental collaboration. Having a quick thinking and proactive problem-solving attitude is important in this role as there will be times you need to speak to our customers to manage expectations and keep customers informed. Responsibilities Build and Maintain Relationships: Develop strong, long-term relationships with key clients, understanding their needs and ensuring their satisfaction. Serve as the primary point of contact for key accounts, addressing enquiries, resolving issues, and providing timely updates on products and services. Regularly schedule and conduct meetings with clients to review account performance, gather feedback, and discuss future needs. Data Collection: Gather and compile data from various sources to support account management activities. Data Analysis: Analyse client data to identify trends, patterns, and insights that can inform decision-making and strategy. Reporting: Create detailed reports and dashboards to present data findings to clients and internal stakeholders, highlighting key metrics and performance indicators. Develop and implement strategic account plans tailored to each key client, focusing on growth opportunities and risk mitigation. Track and monitor account performance against established goals and KPIs, adjusting strategies as needed to achieve targets. Coordinate and oversee the execution of client projects, ensuring timely delivery and adherence to quality standards. Internal Coordination: Work closely with sales, marketing, product development, and customer service teams to ensure a cohesive approach to account management. Provide client feedback to internal teams to inform product improvements and service enhancements. Assist in training internal teams on client-specific requirements and data analysis tools. Issue Identification: Proactively identify potential issues and challenges. Administrative tasks including, Order placement, Order status updates, Invoicing, Credits, Raising and managing RMAs (returns) Software/subscription billing & Software Renewals Asset Management: Sim Cancellations, Activations, Subscription Migration Supporting Credit Control with resolving issues to ensure customer satisfaction and payment. Qualifications and experience Good commercial acumen Highly proficient in Microsoft Excel (complex formula such as, look ups, nested if statements, data cleansing functions, pivot tables, etc). Demonstrable skills in data analysis of 10k+ lines of data. Experience in generating reports and interpret data. Strong organisational skills with the ability to multi-task. Strong experience working in an office with administration/ Key Account Support experience (essential). Strong Microsoft Office experience. Fast and accurate typing skills, a high level of grammar, spelling, and punctuation. High attention to detail. Exceptional communication skills (verbal and written). Ability to work alone and as part of a team. Degree or A levels (minimum) Perks of the Role; Fantastic Salary of 30,000- 40,000 Experience-dependent Monday-Friday only 9 am-5 pm Hybrid working model. Free parking on site Health Assured Employee Assistance Programme (EAP) Private Medical Insurance 25 days of holiday plus Bank Holidays Life Assurance (x4 salary) Pension This role offers a genuine career opportunity for progression within the company. If you are a strategic thinker, relationship builder, and results-driven individual please apply with your CV today!
Job Title: Conveyancing Administrator Location: Leicester Hours: Monday - Friday, 9am - 5pm We are looking for an Conveyancing Administrator who has some knowledge of conveyancing to join our growing team in Leicester, you will be part of a small team. Our firm has an outstanding reputation in the industry, backed by glowing client reviews. As part of a small, supportive team, you will work closely with the Conveyancing Fee Earner to ensure the efficient operation of our conveyancing services. Key Responsibilities: Attend daily post meetings, manage filing systems, and handle delegated work in line with office procedures. Prepare and dispatch mail and enclosures. Handle all copying, scanning, and document preparation as needed. Arrange appointments, meetings, and maintain an up-to-date diary for the Fee Earner. Diarise key deadlines and completion dates, using P4W and Outlook. Liaise with solicitors and other professionals on behalf of the Fee Earner. Provide client care, attending to clients both in person and over the phone in a professional and friendly manner. Maintain and update the case management system efficiently. Complete client ID checks, update case details in P4W, and prepare files for the Fee Earner's work. Handle file closures and associated administrative tasks. Why Join Us? Generous Holiday Allowance Comprehensive Benefits: Free legal fees Pension plan Private healthcare Virtual GP services Annual salary review Cashback options And more! About You: You'll need to be self-motivated, organised, and capable of managing your workload independently, while helping the team meet billing targets. Excellent communication skills and a high level of initiative are essential. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Nov 25, 2024
Full time
Job Title: Conveyancing Administrator Location: Leicester Hours: Monday - Friday, 9am - 5pm We are looking for an Conveyancing Administrator who has some knowledge of conveyancing to join our growing team in Leicester, you will be part of a small team. Our firm has an outstanding reputation in the industry, backed by glowing client reviews. As part of a small, supportive team, you will work closely with the Conveyancing Fee Earner to ensure the efficient operation of our conveyancing services. Key Responsibilities: Attend daily post meetings, manage filing systems, and handle delegated work in line with office procedures. Prepare and dispatch mail and enclosures. Handle all copying, scanning, and document preparation as needed. Arrange appointments, meetings, and maintain an up-to-date diary for the Fee Earner. Diarise key deadlines and completion dates, using P4W and Outlook. Liaise with solicitors and other professionals on behalf of the Fee Earner. Provide client care, attending to clients both in person and over the phone in a professional and friendly manner. Maintain and update the case management system efficiently. Complete client ID checks, update case details in P4W, and prepare files for the Fee Earner's work. Handle file closures and associated administrative tasks. Why Join Us? Generous Holiday Allowance Comprehensive Benefits: Free legal fees Pension plan Private healthcare Virtual GP services Annual salary review Cashback options And more! About You: You'll need to be self-motivated, organised, and capable of managing your workload independently, while helping the team meet billing targets. Excellent communication skills and a high level of initiative are essential. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Your new company Hays are recruiting for an Executive Administrator on a permanent basis. This role is located in Manchester City Centre and is a new position for a fast-growing business. Your new role You will be responsible for full commercial support for a legal business, corporate experience is essential, you will provide effective administrative assistance for the department, you will manage all department files, open and close files, ID checks, archiving, data updates, diary management, arranging travel, ensure all compliance standards are met. You will manage billing processes, draft documents, maintain case management systems, you will handle calls be accountable for email management, you will draft complex documents and support with any other duties required by the partners. What you'll need to succeed You will have experience working in commercial/corporate law, you will be technically very strong, you will have excellent attention to detail, you will have supported fee earners. Very strong IT skills are essential. You will be organised, reliable and forward-thinking. What you'll get in return This role is paying 30,000, excellent benefits, an exciting, fast-growing business, opportunity to earn bonus's. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Nov 25, 2024
Full time
Your new company Hays are recruiting for an Executive Administrator on a permanent basis. This role is located in Manchester City Centre and is a new position for a fast-growing business. Your new role You will be responsible for full commercial support for a legal business, corporate experience is essential, you will provide effective administrative assistance for the department, you will manage all department files, open and close files, ID checks, archiving, data updates, diary management, arranging travel, ensure all compliance standards are met. You will manage billing processes, draft documents, maintain case management systems, you will handle calls be accountable for email management, you will draft complex documents and support with any other duties required by the partners. What you'll need to succeed You will have experience working in commercial/corporate law, you will be technically very strong, you will have excellent attention to detail, you will have supported fee earners. Very strong IT skills are essential. You will be organised, reliable and forward-thinking. What you'll get in return This role is paying 30,000, excellent benefits, an exciting, fast-growing business, opportunity to earn bonus's. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Telecoms Provisioning Coordinator - Telecommunication Provisioning Coordinator - Provisioning Coordinator & IT Service Delivery Administrator - Telecoms Project Coordinator - Telecommunications Sales Administrator - Telecoms & Sales Order Administrator sought for leading Telecoms and IT Solutions Company based close to Maidstone, Kent. This Hybrid role with home working plus 3 days a week office based has a starting salary up to £30,000 per annum+ Benefits. This role is a 12 month Fixed Term role to start Oct 23 or maybe sooner.
This Hybrid par office part home working based position will be focusing on both Telecoms Provisioning and also all aspects of Sales Administration and be working with large corporate clients across the UK. You will be coordinating with customers regarding their Telecoms orders and requirements. Working in the Sales Administration Team you will be responsible for the telecommunications provisioning and manage them through to completion. At the same time you will liaise with my client's new customer Installations & Technical Team as well as their Billing Team to monitor and track deployments as well as to update them to initiate customer billing. Throughout you will also be updating the Company CRM and ensuring that clients are fully updated with their order status as well and proactively engaging with them to unsure customer satisfaction.
I am looking for someone with a telecoms / IT sales order background who has been involved in telecommunications provisioning. You must have a good level of IT skills and be familiar with all standard office applications. You should be excellent communicators and able to work on their own initiative and within a small team environment. You should also be a comfortable about liaising any technical queries through to my client's Network Support Team to ensure any problems are dealt with smoothly and swiftly. My client are a young and dynamic company with well-established routes and this role offers career prospects within a growing organisation.
If you are an experienced Telecoms Provisioning Coordinator - Telecommunication Provisioning Coordinator - Provisioning Coordinator & IT Service Delivery Administrator - Telecoms Project Coordinator - Telecommunications Sales Administrator - Telecoms & Sales Order Administrator with good problem solving skills and are a relationship builder with strong diplomacy skills who like to work in a team environment then this role could be for you.
My Client based close to Maidstone, Kent offers his Hybrid role with home working plus 3 days office based with a starting salary of between £25,000 - £30,000 per annum + benefits (depending on experience) 1 Year Fixed Term role
Please forward your CV for an immediate response
Aug 24, 2023
Permanent
Telecoms Provisioning Coordinator - Telecommunication Provisioning Coordinator - Provisioning Coordinator & IT Service Delivery Administrator - Telecoms Project Coordinator - Telecommunications Sales Administrator - Telecoms & Sales Order Administrator sought for leading Telecoms and IT Solutions Company based close to Maidstone, Kent. This Hybrid role with home working plus 3 days a week office based has a starting salary up to £30,000 per annum+ Benefits. This role is a 12 month Fixed Term role to start Oct 23 or maybe sooner.
This Hybrid par office part home working based position will be focusing on both Telecoms Provisioning and also all aspects of Sales Administration and be working with large corporate clients across the UK. You will be coordinating with customers regarding their Telecoms orders and requirements. Working in the Sales Administration Team you will be responsible for the telecommunications provisioning and manage them through to completion. At the same time you will liaise with my client's new customer Installations & Technical Team as well as their Billing Team to monitor and track deployments as well as to update them to initiate customer billing. Throughout you will also be updating the Company CRM and ensuring that clients are fully updated with their order status as well and proactively engaging with them to unsure customer satisfaction.
I am looking for someone with a telecoms / IT sales order background who has been involved in telecommunications provisioning. You must have a good level of IT skills and be familiar with all standard office applications. You should be excellent communicators and able to work on their own initiative and within a small team environment. You should also be a comfortable about liaising any technical queries through to my client's Network Support Team to ensure any problems are dealt with smoothly and swiftly. My client are a young and dynamic company with well-established routes and this role offers career prospects within a growing organisation.
If you are an experienced Telecoms Provisioning Coordinator - Telecommunication Provisioning Coordinator - Provisioning Coordinator & IT Service Delivery Administrator - Telecoms Project Coordinator - Telecommunications Sales Administrator - Telecoms & Sales Order Administrator with good problem solving skills and are a relationship builder with strong diplomacy skills who like to work in a team environment then this role could be for you.
My Client based close to Maidstone, Kent offers his Hybrid role with home working plus 3 days office based with a starting salary of between £25,000 - £30,000 per annum + benefits (depending on experience) 1 Year Fixed Term role
Please forward your CV for an immediate response
Exciting opportunity for a remote working Billing Administration Assistant to join a global law firm. The successful Billing Administrator Assistant will join their Secretarial Services team on a permanent basis. Each Billing Administration Assistant will be responsible for supporting the legal practice groups and secretarial team to ensure proper and accurate client account billing to deliver a high level of client service and satisfaction. The successful candidate will be liaising with Partners, fee earners and PAs to collate the required information to progress bills to completion. The Billing Administrator Assistant will also collaborate with Accounts Receivable to ensure a smooth end to end billing cycle is maintained. If you have strong technical skills, good organisation skills and are a strong team player, then please send your CV to Ryder Reid today for consideration.
Feb 27, 2022
Full time
Exciting opportunity for a remote working Billing Administration Assistant to join a global law firm. The successful Billing Administrator Assistant will join their Secretarial Services team on a permanent basis. Each Billing Administration Assistant will be responsible for supporting the legal practice groups and secretarial team to ensure proper and accurate client account billing to deliver a high level of client service and satisfaction. The successful candidate will be liaising with Partners, fee earners and PAs to collate the required information to progress bills to completion. The Billing Administrator Assistant will also collaborate with Accounts Receivable to ensure a smooth end to end billing cycle is maintained. If you have strong technical skills, good organisation skills and are a strong team player, then please send your CV to Ryder Reid today for consideration.
