Job Title: Housing Support Worker We are looking for a housing support worker, to provide support to individuals and families affected by domestic abuse, homelessness, and other challenges. Role Purpose: As a Support Worker, you will play a crucial role in providing essential support to individuals experiencing multiple disadvantages. You will work closely with clients to develop personalised support plans, address their needs, and help them overcome barriers. Key Responsibilities: Conduct comprehensive assessments to identify clients' needs and strengths Develop and implement tailored support plans Provide practical and emotional support, including crisis intervention and advocacy Assist clients in accessing essential services, such as housing, healthcare, and benefits Facilitate group sessions and workshops on topics such as budgeting, parenting, and self-care Maintain accurate and timely records Collaborate with other professionals to ensure a coordinated approach to client care Promote a trauma-informed and person-centred approach to support Essential Skills and Qualifications: Relevant qualifications or experience in social work, health, or a related field Strong interpersonal and communication skills Ability to work independently and as part of a team Empathy and compassion for vulnerable individuals Excellent organisational and time management skills Flexibility to work irregular hours, including evenings and weekends Valid driver's licence and access to a vehicle This is a temporary role until March 2025 Desirable Skills and Qualifications: Experience working with individuals experiencing multiple disadvantages Knowledge of local resources and services Training in trauma-informed care To Apply: Please submit your CV and a cover letter outlining your suitability for the role. Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.
Dec 14, 2024
Contractor
Job Title: Housing Support Worker We are looking for a housing support worker, to provide support to individuals and families affected by domestic abuse, homelessness, and other challenges. Role Purpose: As a Support Worker, you will play a crucial role in providing essential support to individuals experiencing multiple disadvantages. You will work closely with clients to develop personalised support plans, address their needs, and help them overcome barriers. Key Responsibilities: Conduct comprehensive assessments to identify clients' needs and strengths Develop and implement tailored support plans Provide practical and emotional support, including crisis intervention and advocacy Assist clients in accessing essential services, such as housing, healthcare, and benefits Facilitate group sessions and workshops on topics such as budgeting, parenting, and self-care Maintain accurate and timely records Collaborate with other professionals to ensure a coordinated approach to client care Promote a trauma-informed and person-centred approach to support Essential Skills and Qualifications: Relevant qualifications or experience in social work, health, or a related field Strong interpersonal and communication skills Ability to work independently and as part of a team Empathy and compassion for vulnerable individuals Excellent organisational and time management skills Flexibility to work irregular hours, including evenings and weekends Valid driver's licence and access to a vehicle This is a temporary role until March 2025 Desirable Skills and Qualifications: Experience working with individuals experiencing multiple disadvantages Knowledge of local resources and services Training in trauma-informed care To Apply: Please submit your CV and a cover letter outlining your suitability for the role. Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.
Core Group are hiring Job Title: Building Surveyor Job Description: We are seeking a dedicated and professional Building Surveyor to join our team. The successful candidate will work closely with our Senior Management Team and clients, providing expert advice and support across a wide range of building surveying services. Key Responsibilities: Client and Senior Management Collaboration: Follow instructions and guidance from the Senior Management Team as needed. Manage your own client instructions, seeking advice from the Senior Management Team when appropriate. Business Development: Contribute to business development efforts, focusing on building surveying matters and overall client relationship management. Compliance with RICS Regulations: Ensure compliance with RICS regulations as they pertain to your role as a Building Surveyor. Record Keeping: Maintain detailed and accurate records of all work undertaken, ensuring all instructions are handled diligently. Day-to-Day Responsibilities: Carry out and assist with a variety of tasks, including: a. Undertaking measured surveys and producing drawings. b. Preparing specifications and tender documentation. c. Submitting applications for consents (e.g., planning, building control, fire officers, etc.). d. Conducting condition surveys. e. Preparing schedules of dilapidations. f. Serving as CDM Co-ordinator under the CDM Regulations. g. Issuing Party Wall Awards. h. Preparing cost estimates. i. Managing projects and administering contracts. Skills & Qualifications: A professional qualification in Building Surveying (e.g., RICS accredited degree). Strong understanding of building surveying regulations and best practices. Excellent organizational and communication skills. Proven ability to work independently and as part of a team. Previous experience in the role of Building Surveyor, with exposure to a variety of building surveying tasks. We offer a dynamic working environment with opportunities for professional growth and development. If you are a motivated individual with a passion for building surveying, we would love to hear from you.
Dec 14, 2024
Full time
Core Group are hiring Job Title: Building Surveyor Job Description: We are seeking a dedicated and professional Building Surveyor to join our team. The successful candidate will work closely with our Senior Management Team and clients, providing expert advice and support across a wide range of building surveying services. Key Responsibilities: Client and Senior Management Collaboration: Follow instructions and guidance from the Senior Management Team as needed. Manage your own client instructions, seeking advice from the Senior Management Team when appropriate. Business Development: Contribute to business development efforts, focusing on building surveying matters and overall client relationship management. Compliance with RICS Regulations: Ensure compliance with RICS regulations as they pertain to your role as a Building Surveyor. Record Keeping: Maintain detailed and accurate records of all work undertaken, ensuring all instructions are handled diligently. Day-to-Day Responsibilities: Carry out and assist with a variety of tasks, including: a. Undertaking measured surveys and producing drawings. b. Preparing specifications and tender documentation. c. Submitting applications for consents (e.g., planning, building control, fire officers, etc.). d. Conducting condition surveys. e. Preparing schedules of dilapidations. f. Serving as CDM Co-ordinator under the CDM Regulations. g. Issuing Party Wall Awards. h. Preparing cost estimates. i. Managing projects and administering contracts. Skills & Qualifications: A professional qualification in Building Surveying (e.g., RICS accredited degree). Strong understanding of building surveying regulations and best practices. Excellent organizational and communication skills. Proven ability to work independently and as part of a team. Previous experience in the role of Building Surveyor, with exposure to a variety of building surveying tasks. We offer a dynamic working environment with opportunities for professional growth and development. If you are a motivated individual with a passion for building surveying, we would love to hear from you.
Patient Transport Liaison Officer (PTLO) Operations - Cambridge, Cambridgeshire We have a fantastic opportunity for a Patient Transport Liaison Officer (PTLO) to join our team based at Addenbrookes Hospital, Cambridge. The PTLO position is key to help bridge the gap between hospitals and our operations team on a daily basis. You will be integrated within the central patient hubs (co-ordination centres) and involved in site and bed meetings to understand demands placed upon the hospital. You will be the point of contact for escalation for your designated trust if they fall into a bed crisis, patient s queries, risk assessments among other things. You will be the point of contact between bed managers and EMED managers. The role will provide assistance with patient flows in the hospital environment. What benefits can you expect as the Patient Transport Liaison Officer ? £24,336 Annual Salary. Permanent, full time 37.5 hours per week and 5 days from 7 days to be agreed. Life Assurance providing colleagues and their family financial peace of mind and protection to the value of £5,000. 24/7 online/telephone GP Consultation and access to prescriptions. 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway. Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody. Unlimited mental health consultations. Unlimited physiotherapy consultations. Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury. Financial guidance re retirement planning, tax savings and state benefits. Long Service Recognition Scheme recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave. Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event. Refer a Friend recruitment incentive scheme with financial rewards. The EMED foundation, to provide support to colleagues and our local communities. Paid holiday entitlement, Pension Scheme, Blue Light Card, Uniform provided. EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements and Flu vaccination (through an internal campaign in Autumn/Winter). Other duties of the Patient Transport Liaison Officer include: On-site presence providing an integrated approach to the Trust where the Patient Flow Manager is known to be a key player in overall patient flow. Attend meetings on an ad-hoc basis. To maintain positive relationships with hospital wards, outpatient units, discharge lounges and bed managers. Meet weekly with planning/control to forecast for following weeks activity identifying peaks and troughs in demand and ensuring operational responsiveness. To assist operational managers with issues that arise throughout the day. Dealing with patient s enquiries and questions as and when they arise. Familiarisation with EMED policies, processes, and standard operating procedures. Support with complex lifting where required, and moving patients between wards/departments. To be considered as a Patient Transport Liaison Officer PTLO, you will need to be: Committed to patient care. Experience of working in a healthcare / hospital setting. Thorough working knowledge of Non-Emergency Patient Transport services. The ability to plan and prioritise own workload. Excellent communication skills verbal and written with the ability to explain decisions made. Ability to make decisions based on impact assessment and the ability to build effective relationships using influencing skills with key stakeholders to prioritise EMED services and support divisional growth. Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required. Our Values Collaborative we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet. Agile We listen, learn, and adapt to improve the business, each other, and ourselves. Reliable We do what we say we will do; we take responsibility, and we behave with integrity. Empowered We are confident and committed to taking responsibility to deliver the highest quality service. About Us The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health, and medical courier services. EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Dec 14, 2024
Full time
Patient Transport Liaison Officer (PTLO) Operations - Cambridge, Cambridgeshire We have a fantastic opportunity for a Patient Transport Liaison Officer (PTLO) to join our team based at Addenbrookes Hospital, Cambridge. The PTLO position is key to help bridge the gap between hospitals and our operations team on a daily basis. You will be integrated within the central patient hubs (co-ordination centres) and involved in site and bed meetings to understand demands placed upon the hospital. You will be the point of contact for escalation for your designated trust if they fall into a bed crisis, patient s queries, risk assessments among other things. You will be the point of contact between bed managers and EMED managers. The role will provide assistance with patient flows in the hospital environment. What benefits can you expect as the Patient Transport Liaison Officer ? £24,336 Annual Salary. Permanent, full time 37.5 hours per week and 5 days from 7 days to be agreed. Life Assurance providing colleagues and their family financial peace of mind and protection to the value of £5,000. 24/7 online/telephone GP Consultation and access to prescriptions. 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway. Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody. Unlimited mental health consultations. Unlimited physiotherapy consultations. Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury. Financial guidance re retirement planning, tax savings and state benefits. Long Service Recognition Scheme recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave. Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event. Refer a Friend recruitment incentive scheme with financial rewards. The EMED foundation, to provide support to colleagues and our local communities. Paid holiday entitlement, Pension Scheme, Blue Light Card, Uniform provided. EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements and Flu vaccination (through an internal campaign in Autumn/Winter). Other duties of the Patient Transport Liaison Officer include: On-site presence providing an integrated approach to the Trust where the Patient Flow Manager is known to be a key player in overall patient flow. Attend meetings on an ad-hoc basis. To maintain positive relationships with hospital wards, outpatient units, discharge lounges and bed managers. Meet weekly with planning/control to forecast for following weeks activity identifying peaks and troughs in demand and ensuring operational responsiveness. To assist operational managers with issues that arise throughout the day. Dealing with patient s enquiries and questions as and when they arise. Familiarisation with EMED policies, processes, and standard operating procedures. Support with complex lifting where required, and moving patients between wards/departments. To be considered as a Patient Transport Liaison Officer PTLO, you will need to be: Committed to patient care. Experience of working in a healthcare / hospital setting. Thorough working knowledge of Non-Emergency Patient Transport services. The ability to plan and prioritise own workload. Excellent communication skills verbal and written with the ability to explain decisions made. Ability to make decisions based on impact assessment and the ability to build effective relationships using influencing skills with key stakeholders to prioritise EMED services and support divisional growth. Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required. Our Values Collaborative we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet. Agile We listen, learn, and adapt to improve the business, each other, and ourselves. Reliable We do what we say we will do; we take responsibility, and we behave with integrity. Empowered We are confident and committed to taking responsibility to deliver the highest quality service. About Us The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health, and medical courier services. EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Software Issuing Office (SIO) Lead Coordinator At Carbon60, the emphasis on fostering both personal and professional development is unparalleled. From comprehensive training programmes to mentorship from industry leaders, there's a genuine commitment to helping our employees excel. Working with Carbon60 means being part of a team that celebrates innovation and encourages continuous learning. We have initiatives in place to support you every step of the way. From employee assistance programmes to gym access on-site. We go the extra mile to ensure you feel your best at work with a manageable work life balance. Part of Carbon60, Carbon60 Project services are experts in providing specialist technical services to the Aviation and Defence industries. We have the experience and expertise to design and deliver engineering projects and services in Aerospace & Defence. The breadth of knowledge of our people spans from modifications and maintenance of aircraft to the security assurance of Naval systems. We find technical outcomes using a variety of skill sets held together through a common drive for problem solving, allowing us to support projects nationally and internationally, including Europe, the Middle East and Australia. Proudly accredited by Investors in People, we take pride in delivering an environment where our staff are supported, feel happy, empowered, and passionate about their work. Project Team Background The SIO team manage and deliver Duplication and Dispatch services for all data products handled and processed through the Software Issuing Office (SIO) organisation, tracking the dispatch and receipt of SIO products utilising the SIO database to ensure it reflects the current delivery status of each item issued. They oversee all aspects of receipt, dispatch and tracking of all SIO information, providing reports on any irregularities - such as lost items or non-receipted items, provide reports to the Unit Security Officer (USO) of all non-receipted and unaccountable data products whilst assisting with any subsequent investigations. Until recently the outputs for this service were managed by a Civil Service representative, however since a decision has been taken for Carbon60 to resource and manage the full capability generating a new Team Leader role. Job Responsibilities Manage all tasking deliverables for the SIO outputs through the team. Act as the team's client liaison, disseminating information as required. Report regularly to the Client nominated representative and Carbon60 Senior Team on qualitative measures for SIO outputs. Ensure all SIO team members are delivering their outputs promptly and efficiently. Respond to all queries or issues from team members or the Client. Act as the escalation point for issues or complaints within the SIO. Ensure the team delivers a professional and reputable service to the Client. Project Management as required within the team Person Specification To be considered for this role you will have the following: MOD security clearance or be content to undergo Security Clearance to SC level. Previous experience in The Royal Navy/Maritime sector Organised, self-motivated & forward leaning Experience implementing processes within a team Ability to learn and retain information to the standard of becoming the SQEP individual Ability to manage several streams of work at one time, and keep them progressing Ability to liaise with other SQEP individuals who can aid you with the project to its end Management of people and processes Role specifics Start date - ASAP Contract type - Permanent Rate - 35,000 - 45,000 (dependent on interview and experience) Base Location - NCHQ, Whale Island Benefits Flexible benefits Our Flexible Benefit packages are designed to support your health and lifestyle at affordable costs. They are available for selection once per year during the Flexible Benefits Window. There are additional benefits you can receive via salary exchange which is a method of selecting benefits via a tax efficient scheme. Managing your Workplace Savings Understanding your Total Reward Travel Insurance Dental Insurance Healthcare Cash Plan Health Assessments Critical Illness Insurance (Self and Partner) Private Medical Insurance Discount Dining Give As You Earn (charitable giving) Electric Vehicle Scheme - more information on this to be available soon Core Benefits Core benefits are also offered from the very first day you join Carbon60. They may change during the course of your career depending on certain criteria or role grade which is detailed in the terms of your employment. Pension Company-funded Life Assurance Lifestyle Benefits Calm App - Free access to the Calm app to assist meditation and sleep, reduce stress and improve focus and self-improvement. Employee Assistance Programme (EAP) - an extensive Employee Assistance Programme, often referred to as our EAP, available to all employees - and your family members, including children over the age of 16. It offers tools for coping with issues relating to stress & anxiety, relationships, alcohol & drugs, gambling, child and family support, and health. Employee discounts - access to a retail discount subscription offering a discounts platform. The Discount Platform is designed to help you save money every day. It offers a wide range of discounts, cash back and unbeatable savings at hundreds of high-street retailers. Offers cover food, groceries, insurance, entertainment, fashion, holidays, electricals and many more, which you can share with up to 5 of your friends and family too! If you have any questions or would like to learn more about the above position, please do not hesitate to reach out. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Dec 14, 2024
Full time
Software Issuing Office (SIO) Lead Coordinator At Carbon60, the emphasis on fostering both personal and professional development is unparalleled. From comprehensive training programmes to mentorship from industry leaders, there's a genuine commitment to helping our employees excel. Working with Carbon60 means being part of a team that celebrates innovation and encourages continuous learning. We have initiatives in place to support you every step of the way. From employee assistance programmes to gym access on-site. We go the extra mile to ensure you feel your best at work with a manageable work life balance. Part of Carbon60, Carbon60 Project services are experts in providing specialist technical services to the Aviation and Defence industries. We have the experience and expertise to design and deliver engineering projects and services in Aerospace & Defence. The breadth of knowledge of our people spans from modifications and maintenance of aircraft to the security assurance of Naval systems. We find technical outcomes using a variety of skill sets held together through a common drive for problem solving, allowing us to support projects nationally and internationally, including Europe, the Middle East and Australia. Proudly accredited by Investors in People, we take pride in delivering an environment where our staff are supported, feel happy, empowered, and passionate about their work. Project Team Background The SIO team manage and deliver Duplication and Dispatch services for all data products handled and processed through the Software Issuing Office (SIO) organisation, tracking the dispatch and receipt of SIO products utilising the SIO database to ensure it reflects the current delivery status of each item issued. They oversee all aspects of receipt, dispatch and tracking of all SIO information, providing reports on any irregularities - such as lost items or non-receipted items, provide reports to the Unit Security Officer (USO) of all non-receipted and unaccountable data products whilst assisting with any subsequent investigations. Until recently the outputs for this service were managed by a Civil Service representative, however since a decision has been taken for Carbon60 to resource and manage the full capability generating a new Team Leader role. Job Responsibilities Manage all tasking deliverables for the SIO outputs through the team. Act as the team's client liaison, disseminating information as required. Report regularly to the Client nominated representative and Carbon60 Senior Team on qualitative measures for SIO outputs. Ensure all SIO team members are delivering their outputs promptly and efficiently. Respond to all queries or issues from team members or the Client. Act as the escalation point for issues or complaints within the SIO. Ensure the team delivers a professional and reputable service to the Client. Project Management as required within the team Person Specification To be considered for this role you will have the following: MOD security clearance or be content to undergo Security Clearance to SC level. Previous experience in The Royal Navy/Maritime sector Organised, self-motivated & forward leaning Experience implementing processes within a team Ability to learn and retain information to the standard of becoming the SQEP individual Ability to manage several streams of work at one time, and keep them progressing Ability to liaise with other SQEP individuals who can aid you with the project to its end Management of people and processes Role specifics Start date - ASAP Contract type - Permanent Rate - 35,000 - 45,000 (dependent on interview and experience) Base Location - NCHQ, Whale Island Benefits Flexible benefits Our Flexible Benefit packages are designed to support your health and lifestyle at affordable costs. They are available for selection once per year during the Flexible Benefits Window. There are additional benefits you can receive via salary exchange which is a method of selecting benefits via a tax efficient scheme. Managing your Workplace Savings Understanding your Total Reward Travel Insurance Dental Insurance Healthcare Cash Plan Health Assessments Critical Illness Insurance (Self and Partner) Private Medical Insurance Discount Dining Give As You Earn (charitable giving) Electric Vehicle Scheme - more information on this to be available soon Core Benefits Core benefits are also offered from the very first day you join Carbon60. They may change during the course of your career depending on certain criteria or role grade which is detailed in the terms of your employment. Pension Company-funded Life Assurance Lifestyle Benefits Calm App - Free access to the Calm app to assist meditation and sleep, reduce stress and improve focus and self-improvement. Employee Assistance Programme (EAP) - an extensive Employee Assistance Programme, often referred to as our EAP, available to all employees - and your family members, including children over the age of 16. It offers tools for coping with issues relating to stress & anxiety, relationships, alcohol & drugs, gambling, child and family support, and health. Employee discounts - access to a retail discount subscription offering a discounts platform. The Discount Platform is designed to help you save money every day. It offers a wide range of discounts, cash back and unbeatable savings at hundreds of high-street retailers. Offers cover food, groceries, insurance, entertainment, fashion, holidays, electricals and many more, which you can share with up to 5 of your friends and family too! If you have any questions or would like to learn more about the above position, please do not hesitate to reach out. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Red Snapper Recruitment (RSR) is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. RSR Justice is a leading recruitment service provider for the offender management, specialist support and direct supervision roles. We are working with Recoop to recruit an Older Prisoner Co-ordinator . Recoop is a subsidiary within in the BCHA Group and a charity in its own right. Recoop aspires to be the leader in the delivery of knowledge and expertise to older people who come in contact with the criminal justice system, supporters and the staff who work with them. We will use the views of the people we work with to influence and direct the services that should be delivered. Role: Older Prisoner Co-ordinator Location: HMP Altcourse, Liverpool Salary: £25,623 Vacancy type: Permanent Hours: 37.5 hours per week (Monday to Friday) 24 days annual leave plus 1 extra anniversary day per year Main duties and responsibilities To work within the contract, policies, procedures and budgets set by the Recoop Management Team and Board. To work closely with the RECOOP Management team to secure the resources for operational delivery. Provide person-centred and strength based activities that reflect the rights, preferences and choices of individuals creating an environment that is trauma informed, safe, healthy and maintains the individual s dignity and well-being. Communicate a positive work ethic and team working culture encouraging co-design and co delivery methods. Provide excellent customer care and service delivery standards Ensure that all files (paper and electronic) are maintained in a meticulous order for audit review purposes and that data is entered into computer systems within 24 hours of any activity, maintaining accurate and complete records. Ensure all data and information relating to clients is accurate and shared in the appropriate way with key stakeholders. Deliver and collate the agreed key performance indicators (KPIs) as agreed with Recoop Regional Manager. Carry out day to day tasks in accordance with Recoop/BCHA stated policies, procedures and regulations to assist the service achieve its compliance obligations. Provide an environment that is free from abuse or neglect, observing agreed safeguarding practices; promote and safeguard the welfare of vulnerable women who access the service. Support referrals into and on from the service with colleagues, volunteers, peer mentors as appropriate, ensuring standards are maintained and women receive the most appropriate support. To identify and source community appropriate agencies and guest speakers to provide information and support for the women and in relation to their presenting needs. Work with Regional Managers to ensure the collaborative development of services, effective team working, mutual respect and support to colleagues. Working with the Digital and Data Development Officer and Regional Managers within Recoop to develop consistent data, good practice and case studies and quality approaches and structures. Person Specification Educated to at least A level, DipSW or NVQ level 3. Degree level education or equivalent professional qualification in a relevant discipline, Teaching or training qualifications (Hold or willing to work towards PTTLs). Experience of working with older people, individuals in the Criminal justice system or social care setting. Experience of collating and monitoring and evaluating performance. Experience writing reports, letters and other correspondence. High level of IT literacy, including MS Office, Word, Excel and Outlook. Experience of giving presentations and conducting negotiations. Full current driving licence and use of vehicle. If you would like to be considered for this position and have the relevant experience, then please email your CV to RSRTeam Alternatively, if this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Group is an equal opportunities employer.
Dec 14, 2024
Full time
Red Snapper Recruitment (RSR) is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. RSR Justice is a leading recruitment service provider for the offender management, specialist support and direct supervision roles. We are working with Recoop to recruit an Older Prisoner Co-ordinator . Recoop is a subsidiary within in the BCHA Group and a charity in its own right. Recoop aspires to be the leader in the delivery of knowledge and expertise to older people who come in contact with the criminal justice system, supporters and the staff who work with them. We will use the views of the people we work with to influence and direct the services that should be delivered. Role: Older Prisoner Co-ordinator Location: HMP Altcourse, Liverpool Salary: £25,623 Vacancy type: Permanent Hours: 37.5 hours per week (Monday to Friday) 24 days annual leave plus 1 extra anniversary day per year Main duties and responsibilities To work within the contract, policies, procedures and budgets set by the Recoop Management Team and Board. To work closely with the RECOOP Management team to secure the resources for operational delivery. Provide person-centred and strength based activities that reflect the rights, preferences and choices of individuals creating an environment that is trauma informed, safe, healthy and maintains the individual s dignity and well-being. Communicate a positive work ethic and team working culture encouraging co-design and co delivery methods. Provide excellent customer care and service delivery standards Ensure that all files (paper and electronic) are maintained in a meticulous order for audit review purposes and that data is entered into computer systems within 24 hours of any activity, maintaining accurate and complete records. Ensure all data and information relating to clients is accurate and shared in the appropriate way with key stakeholders. Deliver and collate the agreed key performance indicators (KPIs) as agreed with Recoop Regional Manager. Carry out day to day tasks in accordance with Recoop/BCHA stated policies, procedures and regulations to assist the service achieve its compliance obligations. Provide an environment that is free from abuse or neglect, observing agreed safeguarding practices; promote and safeguard the welfare of vulnerable women who access the service. Support referrals into and on from the service with colleagues, volunteers, peer mentors as appropriate, ensuring standards are maintained and women receive the most appropriate support. To identify and source community appropriate agencies and guest speakers to provide information and support for the women and in relation to their presenting needs. Work with Regional Managers to ensure the collaborative development of services, effective team working, mutual respect and support to colleagues. Working with the Digital and Data Development Officer and Regional Managers within Recoop to develop consistent data, good practice and case studies and quality approaches and structures. Person Specification Educated to at least A level, DipSW or NVQ level 3. Degree level education or equivalent professional qualification in a relevant discipline, Teaching or training qualifications (Hold or willing to work towards PTTLs). Experience of working with older people, individuals in the Criminal justice system or social care setting. Experience of collating and monitoring and evaluating performance. Experience writing reports, letters and other correspondence. High level of IT literacy, including MS Office, Word, Excel and Outlook. Experience of giving presentations and conducting negotiations. Full current driving licence and use of vehicle. If you would like to be considered for this position and have the relevant experience, then please email your CV to RSRTeam Alternatively, if this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Group is an equal opportunities employer.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. We are recruiting on behalf of our client for a Probation Service Officer based in Liverpool. Post holders will undertake the full range of offender management tasks with offenders under supervision including assessment, sentence implementation and producing reports; utilising service procedures and practice directions to underpin professional judgement. If you have a passion for the criminal justice sector and are interested in offender rehabilitation then join the National Probation Service as aProbation Service Officer. This will give you the opportunity to work directly with a caseload of high-risk offenders and the opportunity to make a difference to the life of numerous vulnerable and at-risk people. Location: Liverpool Crown Court Contract: 6 Months Work hours: 37 hours per week Salary: 20.07 per hour Umbrella, 15.40 PAYE Your main duties and responsibilities will include: Writing Pre-Sentence Reports Preparation of reports for court Updating offender records on the electronic system Managing and enforcing community orders and monitoring attendance Completing breach reports Court duty as required Using computer based systems to produce, update and maintain records and other documentation within agreed timescales Undertaking prison, home or alternate location visits as required in accordance with service procedures and policies. Undertaking work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches. Person Specification You will be able to communicate effectively with others including Court staff and Offenders and have the ability to develop productive working relationships with other agencies and your team. You will need to possess good IT skills and be able to ensure work is completed accurately within the timescales required. You will be able to multi-agency work to ensure the needs of the offender are supported. You will be able to communicate effectively with others including Court staff and Offenders and have the ability to develop productive working relationships with other agencies and your team. You will need to possess good IT skills and be able to ensure work is completed accurately within the timescales required. A current Enhanced DBS check is required for this role, which we can process for you If you would like to be considered for this position and have the relevant experience, then please send your CV to (email address removed) Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Dec 14, 2024
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. We are recruiting on behalf of our client for a Probation Service Officer based in Liverpool. Post holders will undertake the full range of offender management tasks with offenders under supervision including assessment, sentence implementation and producing reports; utilising service procedures and practice directions to underpin professional judgement. If you have a passion for the criminal justice sector and are interested in offender rehabilitation then join the National Probation Service as aProbation Service Officer. This will give you the opportunity to work directly with a caseload of high-risk offenders and the opportunity to make a difference to the life of numerous vulnerable and at-risk people. Location: Liverpool Crown Court Contract: 6 Months Work hours: 37 hours per week Salary: 20.07 per hour Umbrella, 15.40 PAYE Your main duties and responsibilities will include: Writing Pre-Sentence Reports Preparation of reports for court Updating offender records on the electronic system Managing and enforcing community orders and monitoring attendance Completing breach reports Court duty as required Using computer based systems to produce, update and maintain records and other documentation within agreed timescales Undertaking prison, home or alternate location visits as required in accordance with service procedures and policies. Undertaking work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches. Person Specification You will be able to communicate effectively with others including Court staff and Offenders and have the ability to develop productive working relationships with other agencies and your team. You will need to possess good IT skills and be able to ensure work is completed accurately within the timescales required. You will be able to multi-agency work to ensure the needs of the offender are supported. You will be able to communicate effectively with others including Court staff and Offenders and have the ability to develop productive working relationships with other agencies and your team. You will need to possess good IT skills and be able to ensure work is completed accurately within the timescales required. A current Enhanced DBS check is required for this role, which we can process for you If you would like to be considered for this position and have the relevant experience, then please send your CV to (email address removed) Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Job Title: Senior Enforcement Officer Location: St. Helens / Warrington / Liverpool Salary: 39,743 per annum Contract Type: 6-month fixed-term contract Driving License is required and must be happy to commute to all offices (Warrington, Liverpool, and St Helens) Basic DBS is needed. About the Role: We are partnering with one of our social housing clients to recruit a dedicated and experienced Senior Enforcement Officer for their Safer Estates team. This 6-month fixed-term contract offers an exciting opportunity to play a key role in ensuring effective management of enforcement cases, overseeing case allocation, and maintaining high standards in case management. You will lead efforts to audit team workloads, identify areas for improvement, and ensure quality service delivery to tenants. As the Senior Enforcement Officer, you'll drive a proactive approach to handling Anti-Social Behaviour (ASB) cases, contributing to continuous improvements within the Safer Estates function. Key Responsibilities: Case Allocation and Monitoring: Oversee the allocation of ASB cases, ensuring effective and timely resolution while managing team capacity. Auditing and Quality Control: Conduct regular audits and quality checks of case management, identifying and implementing improvements as needed. Team Support: Provide guidance on policies, procedures, and the legal framework. Assist with complex cases and ensure appropriate escalation of sensitive issues. Stakeholder Collaboration: Build and maintain positive relationships with internal and external stakeholders to enhance service delivery. Represent the team at meetings as required. People Management: Lead and manage the Safer Estates team, including conducting one-to-ones, managing performance, and identifying training needs. ASB Case Management: Support the team in managing ASB cases, preparing legal documents such as Notices, and ensuring accurate evidence gathering. Performance Reporting: Generate and analyse reports on key performance indicators, highlighting risks and opportunities for improvement. Multi-Agency Engagement: Participate in meetings and working groups to achieve desired outcomes, including site and new build projects. Requirements: Proven expertise in managing ASB cases with a thorough understanding of relevant policies, procedures, and legislation. Experience in leading and supporting a team, including performance and attendance management. Strong communication and collaboration skills to work effectively with tenants, colleagues, legal professionals, and partner agencies. A detail-oriented approach to auditing, monitoring workloads, and implementing service improvements. Proficiency in preparing legal documentation and using housing management systems. Please call Danielle from Building Careers UK on (phone number removed) / (phone number removed) This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of colleagues. Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDT INDC
Dec 14, 2024
Contractor
Job Title: Senior Enforcement Officer Location: St. Helens / Warrington / Liverpool Salary: 39,743 per annum Contract Type: 6-month fixed-term contract Driving License is required and must be happy to commute to all offices (Warrington, Liverpool, and St Helens) Basic DBS is needed. About the Role: We are partnering with one of our social housing clients to recruit a dedicated and experienced Senior Enforcement Officer for their Safer Estates team. This 6-month fixed-term contract offers an exciting opportunity to play a key role in ensuring effective management of enforcement cases, overseeing case allocation, and maintaining high standards in case management. You will lead efforts to audit team workloads, identify areas for improvement, and ensure quality service delivery to tenants. As the Senior Enforcement Officer, you'll drive a proactive approach to handling Anti-Social Behaviour (ASB) cases, contributing to continuous improvements within the Safer Estates function. Key Responsibilities: Case Allocation and Monitoring: Oversee the allocation of ASB cases, ensuring effective and timely resolution while managing team capacity. Auditing and Quality Control: Conduct regular audits and quality checks of case management, identifying and implementing improvements as needed. Team Support: Provide guidance on policies, procedures, and the legal framework. Assist with complex cases and ensure appropriate escalation of sensitive issues. Stakeholder Collaboration: Build and maintain positive relationships with internal and external stakeholders to enhance service delivery. Represent the team at meetings as required. People Management: Lead and manage the Safer Estates team, including conducting one-to-ones, managing performance, and identifying training needs. ASB Case Management: Support the team in managing ASB cases, preparing legal documents such as Notices, and ensuring accurate evidence gathering. Performance Reporting: Generate and analyse reports on key performance indicators, highlighting risks and opportunities for improvement. Multi-Agency Engagement: Participate in meetings and working groups to achieve desired outcomes, including site and new build projects. Requirements: Proven expertise in managing ASB cases with a thorough understanding of relevant policies, procedures, and legislation. Experience in leading and supporting a team, including performance and attendance management. Strong communication and collaboration skills to work effectively with tenants, colleagues, legal professionals, and partner agencies. A detail-oriented approach to auditing, monitoring workloads, and implementing service improvements. Proficiency in preparing legal documentation and using housing management systems. Please call Danielle from Building Careers UK on (phone number removed) / (phone number removed) This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of colleagues. Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDT INDC
Job Summary: The International Growth Director is responsible for leading and driving all international New Business efforts, from marketing the agency, getting Crossmedia into international pitches, leading international pitch efforts, and materially growing Crossmedia's book of international clients. New Business Functions: Partner with the Global Chief Growth Officer and New Business Director to develop the international growth plan. Vet all inbound pitch opportunities, in alignment with GCGO and Managing Director Lead the development of RFPs/RFIs and Creds decks to ensure we are positioning Crossmedia as the agency best suited to answer the client's brief by doing media the right way: We customize our responses each time, and we learn along the way what works and what doesn't to inform future responses. Beyond prose, case studies and the submission should be packaged and delivered in a premium way, every time. Works within the RFI/RFP process developed by the Chief Growth Global Officer The Director will lead pitch team casting and is responsible for helping to harmonize the core team from day one. This ensures talent assigned to the pitches can do their best work. Responsible for ensuring the pitch team is well grounded in the pitch process / client ask including; Outlining a pitch plan to win from the onset Assigning roles and responsibilities Collecting background information and partner information when needed Setting up a centralized pitch Teams site Driving expectations for senior-level reviews, accurate timelines and daily pitch updates Specific to pitch meetings, the director will: Advise on how we build the chemistry meeting, including the storyline Establish and support great chemistry across the core team Establish clear roles for everyone to shine and participate in the client meetings Ensure the pitch team is listening to feedback and incorporating back into the process Adhering to schedules Allow ample time for rehearsals Ensure issues are escalated early so they can be resolved Ensure the GCGO and Managing Director are always up to date on all relevant pitch issues Deep understanding of what brands and clients want, what they are asking for, and where the market is headed to ensure our international positioning and offering is best-in-class (e.g. agency trends, new models and ensuring we are positioned in new business for success against our competitors). Lead proposals / SOW development internally, in partnership with operations and finance. Marketing Functions: Develop and maintain relationships with international pitch consultants. Develop and lead strategic international marketing planning, including PR, thought leadership, and awards entries. Develop event strategy, including list of relevant events, agency/client speakers, and content needed for presentations. Write international case studies, create a database for them, and keep them updated based on campaign results and new campaign activity. Build a CRM database of relevant contacts for external marketing efforts. Requirements: 8-10 years of experience in New Business and Marketing at a media or creative agency. Strong communication skills and strong project management; Drive a process that nurtures pitch and marketing creativity and integration. Strong writing ability and interest in creating compelling narratives that set Crossmedia apart from the competition. Ability to completely immerse a team in a category - and encouraging the pitch team to do the same in order to show up authentically. Ability to run an open and transparent process that allows the best minds in, to build the story and for ideas to flow. Make the pitch team accountable to each other and to the story/solution we are solving. Ability to take feedback and adapt. A relentless mindset of excellence in all things. A willingness to partner with the GCGO and all other New Business and Marketing team members. This role requires a candidate have proximity to our London office. We offer a hybrid work setting with employees working both onsite and from home.
Dec 14, 2024
Full time
Job Summary: The International Growth Director is responsible for leading and driving all international New Business efforts, from marketing the agency, getting Crossmedia into international pitches, leading international pitch efforts, and materially growing Crossmedia's book of international clients. New Business Functions: Partner with the Global Chief Growth Officer and New Business Director to develop the international growth plan. Vet all inbound pitch opportunities, in alignment with GCGO and Managing Director Lead the development of RFPs/RFIs and Creds decks to ensure we are positioning Crossmedia as the agency best suited to answer the client's brief by doing media the right way: We customize our responses each time, and we learn along the way what works and what doesn't to inform future responses. Beyond prose, case studies and the submission should be packaged and delivered in a premium way, every time. Works within the RFI/RFP process developed by the Chief Growth Global Officer The Director will lead pitch team casting and is responsible for helping to harmonize the core team from day one. This ensures talent assigned to the pitches can do their best work. Responsible for ensuring the pitch team is well grounded in the pitch process / client ask including; Outlining a pitch plan to win from the onset Assigning roles and responsibilities Collecting background information and partner information when needed Setting up a centralized pitch Teams site Driving expectations for senior-level reviews, accurate timelines and daily pitch updates Specific to pitch meetings, the director will: Advise on how we build the chemistry meeting, including the storyline Establish and support great chemistry across the core team Establish clear roles for everyone to shine and participate in the client meetings Ensure the pitch team is listening to feedback and incorporating back into the process Adhering to schedules Allow ample time for rehearsals Ensure issues are escalated early so they can be resolved Ensure the GCGO and Managing Director are always up to date on all relevant pitch issues Deep understanding of what brands and clients want, what they are asking for, and where the market is headed to ensure our international positioning and offering is best-in-class (e.g. agency trends, new models and ensuring we are positioned in new business for success against our competitors). Lead proposals / SOW development internally, in partnership with operations and finance. Marketing Functions: Develop and maintain relationships with international pitch consultants. Develop and lead strategic international marketing planning, including PR, thought leadership, and awards entries. Develop event strategy, including list of relevant events, agency/client speakers, and content needed for presentations. Write international case studies, create a database for them, and keep them updated based on campaign results and new campaign activity. Build a CRM database of relevant contacts for external marketing efforts. Requirements: 8-10 years of experience in New Business and Marketing at a media or creative agency. Strong communication skills and strong project management; Drive a process that nurtures pitch and marketing creativity and integration. Strong writing ability and interest in creating compelling narratives that set Crossmedia apart from the competition. Ability to completely immerse a team in a category - and encouraging the pitch team to do the same in order to show up authentically. Ability to run an open and transparent process that allows the best minds in, to build the story and for ideas to flow. Make the pitch team accountable to each other and to the story/solution we are solving. Ability to take feedback and adapt. A relentless mindset of excellence in all things. A willingness to partner with the GCGO and all other New Business and Marketing team members. This role requires a candidate have proximity to our London office. We offer a hybrid work setting with employees working both onsite and from home.
Senior SaaS Product Manager (Portsmouth, UK) Hybrid/Office based This role requires travel to our Portsmouth Office 1-2 days a week Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing our industry. Our software enables our clients to identify the businesses who have visited their websites to help them convert these visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for an experienced product manager to drive forward one of the newest areas of our business. Job Overview: Commercial SaaS experience with full road map ownership is essential for this role. We are seeking an experienced SaaS Product Manager with at least 2-3 years' experience to drive the development of one of our newest software products. Working with teams across our business you will drive the definition and delivery of a best-in-class solution. You will own the product roadmap, gather user insights, prioritize features, and ensure the product meets the evolving needs of our customers. The ideal candidate will share our passion for technology and customer success and have strong analytical skills, and a good understanding of SaaS business models and best practices. As part of the product management team, reporting to our Chief Product Officer your key responsibilities will be: Product Development Developing a product roadmap based on customer needs and competitive trends. Working with our UX/UI designer to create compelling user interfaces. Working with the engineering team to define and deliver a high-quality software solution which delivers on the roadmap. Market & Customer Insights: Using market research and competitor analysis to identify opportunities to differentiate our product. Gathering and analysing customer feedback and usage data to guide the roadmap. Product Launch & Go-to-Market: Working with marketing, sales, and customer success teams to prepare product launches. Tracking the performance of new capabilities post-launch. Supporting sales and customer success teams with training and product expertise. Here is what you will need for success: At least 2-3 years of experience as a Product Manager within a SaaS or similar technology company. A good understanding of SaaS business models and cloud-based technologies. Experience with agile development methodologies and tools (e.g., Jira, Confluence, or similar). Excellent communication and presentation skills. A data-driven mindset. What we offer you: Competitive salary Pension scheme with employer contributions 25 days holiday plus bank holidays Enhanced Sick Pay, Maternity and Paternity Pay. Free parking + onsite gym Regular company socials Employee assistance programme Hybrid working PM24
Dec 14, 2024
Full time
Senior SaaS Product Manager (Portsmouth, UK) Hybrid/Office based This role requires travel to our Portsmouth Office 1-2 days a week Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing our industry. Our software enables our clients to identify the businesses who have visited their websites to help them convert these visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for an experienced product manager to drive forward one of the newest areas of our business. Job Overview: Commercial SaaS experience with full road map ownership is essential for this role. We are seeking an experienced SaaS Product Manager with at least 2-3 years' experience to drive the development of one of our newest software products. Working with teams across our business you will drive the definition and delivery of a best-in-class solution. You will own the product roadmap, gather user insights, prioritize features, and ensure the product meets the evolving needs of our customers. The ideal candidate will share our passion for technology and customer success and have strong analytical skills, and a good understanding of SaaS business models and best practices. As part of the product management team, reporting to our Chief Product Officer your key responsibilities will be: Product Development Developing a product roadmap based on customer needs and competitive trends. Working with our UX/UI designer to create compelling user interfaces. Working with the engineering team to define and deliver a high-quality software solution which delivers on the roadmap. Market & Customer Insights: Using market research and competitor analysis to identify opportunities to differentiate our product. Gathering and analysing customer feedback and usage data to guide the roadmap. Product Launch & Go-to-Market: Working with marketing, sales, and customer success teams to prepare product launches. Tracking the performance of new capabilities post-launch. Supporting sales and customer success teams with training and product expertise. Here is what you will need for success: At least 2-3 years of experience as a Product Manager within a SaaS or similar technology company. A good understanding of SaaS business models and cloud-based technologies. Experience with agile development methodologies and tools (e.g., Jira, Confluence, or similar). Excellent communication and presentation skills. A data-driven mindset. What we offer you: Competitive salary Pension scheme with employer contributions 25 days holiday plus bank holidays Enhanced Sick Pay, Maternity and Paternity Pay. Free parking + onsite gym Regular company socials Employee assistance programme Hybrid working PM24
Administration Officer Reference number: SC07091 Location: London Schedule: Full-time Salary Range: (Full time equivalent) - £31,884 - £36,888 Contract Type: Permanent The role Are you passionate about delivering excellent customer service and making a difference in your community? If so, have we got the opportunity for you! Southwark Council is seeking a dedicated and proactive Administrative Support Officer to join our ambitious Southwark Repairs team. In this role, you will be at the heart of our operations, providing essential administrative support, and playing a crucial part in ensuring that our housing repairs service runs smoothly and effectively. Your Responsibilities: Prepare, present, and distribute vital information swiftly to support our Engineering & Compliance staff and management. Process payments, credit notes, and variations in adherence to policies to safeguard the Council's assets. Ensure accurate performance monitoring systems are in place, compliant with financial regulations. Collaborate with internal and external agencies for seamless service delivery. Manage records of staffing, training, and operational data carefully, both manually and electronically. Oversee and log reports of repairs, ensuring timely resolution or escalation of issues. Uphold high customer focus standards by addressing public inquiries, correspondence, and complaints effectively. About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues and social enterprises, and we have a young, diverse and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest assets and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do. What We're Looking For: We seek individuals with a customer-first approach who are committed to excellence and share our values of equality and diversity. The ideal candidate will possess: A strong background or willingness to learn about housing repairs and service delivery. Excellent communication skills, both verbal and written. Strong organizational and problem-solving skills. Experience using various IT systems and a keenness to embrace new technologies. The ability to work independently and collaboratively within a team environment. Benefits and more information: In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page. Recruitment timetable Closing Date: 15 December 2024. Interview date: 7 January 2025. Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the criteria below: Members of the Armed Forces and veterans. Are currently in care or have previously been in care. If you consider yourself to be disabled or if you have a long-term health condition. We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council. Attachments Please Click Here For the Job Description and Person Specification
Dec 14, 2024
Full time
Administration Officer Reference number: SC07091 Location: London Schedule: Full-time Salary Range: (Full time equivalent) - £31,884 - £36,888 Contract Type: Permanent The role Are you passionate about delivering excellent customer service and making a difference in your community? If so, have we got the opportunity for you! Southwark Council is seeking a dedicated and proactive Administrative Support Officer to join our ambitious Southwark Repairs team. In this role, you will be at the heart of our operations, providing essential administrative support, and playing a crucial part in ensuring that our housing repairs service runs smoothly and effectively. Your Responsibilities: Prepare, present, and distribute vital information swiftly to support our Engineering & Compliance staff and management. Process payments, credit notes, and variations in adherence to policies to safeguard the Council's assets. Ensure accurate performance monitoring systems are in place, compliant with financial regulations. Collaborate with internal and external agencies for seamless service delivery. Manage records of staffing, training, and operational data carefully, both manually and electronically. Oversee and log reports of repairs, ensuring timely resolution or escalation of issues. Uphold high customer focus standards by addressing public inquiries, correspondence, and complaints effectively. About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues and social enterprises, and we have a young, diverse and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest assets and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do. What We're Looking For: We seek individuals with a customer-first approach who are committed to excellence and share our values of equality and diversity. The ideal candidate will possess: A strong background or willingness to learn about housing repairs and service delivery. Excellent communication skills, both verbal and written. Strong organizational and problem-solving skills. Experience using various IT systems and a keenness to embrace new technologies. The ability to work independently and collaboratively within a team environment. Benefits and more information: In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page. Recruitment timetable Closing Date: 15 December 2024. Interview date: 7 January 2025. Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the criteria below: Members of the Armed Forces and veterans. Are currently in care or have previously been in care. If you consider yourself to be disabled or if you have a long-term health condition. We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council. Attachments Please Click Here For the Job Description and Person Specification
Home " Jobs " Information Security Manager - London We are seeking a highly skilled and experienced Information Security Officer to join our team. The ideal candidate will have a strong background in information security management and extensive experience leading SOC2 audits. This role is critical in ensuring our organization's compliance with industry standards and protecting our information assets. Key Responsibilities: Lead and manage SOC2 audit processes, including planning, execution, and reporting. Develop, implement, and maintain information security policies, procedures, and controls. Conduct risk assessments and vulnerability assessments to identify and mitigate security risks. Monitor and respond to security incidents and breaches, ensuring timely resolution and documentation. Collaborate with internal and external stakeholders to ensure compliance with regulatory requirements and industry best practices. Provide training and awareness programs to employees on information security policies and procedures. Stay current with emerging security trends, threats, and technologies, and recommend enhancements to the security program. Prepare and present regular reports on the status of the information security program to senior management. Required Skills, Experience, and Qualifications: Bachelor's degree in Information Security, Computer Science, or a related field. Minimum of 5 years of experience in information security management. Proven experience leading SOC2 audits and ensuring compliance with SOC2 standards. Strong knowledge of information security frameworks and standards (e.g., ISO 27001, NIST). Excellent analytical, problem-solving, and decision-making skills. Strong communication and interpersonal skills, with the ability to work effectively with diverse teams. Relevant certifications such as CISSP, CISM, or CISA are highly desirable. Preferred Skills: Experience with cloud security and managing security in cloud environments. Familiarity with data privacy regulations (e.g., GDPR, CCPA). Experience with security tools and technologies (e.g., SIEM, IDS/IPS, DLP). About us: We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor. External.Form.IONGroup.Jobs.Subscription Email Page Title Page URL utm_source utm_medium utm_campaign utm_content IP GFTrackEvent What is (20 + 30)? Please type "50" in the field above. This is to prevent spambot entries. Landing Page If you are human, leave this field blank.
Dec 14, 2024
Full time
Home " Jobs " Information Security Manager - London We are seeking a highly skilled and experienced Information Security Officer to join our team. The ideal candidate will have a strong background in information security management and extensive experience leading SOC2 audits. This role is critical in ensuring our organization's compliance with industry standards and protecting our information assets. Key Responsibilities: Lead and manage SOC2 audit processes, including planning, execution, and reporting. Develop, implement, and maintain information security policies, procedures, and controls. Conduct risk assessments and vulnerability assessments to identify and mitigate security risks. Monitor and respond to security incidents and breaches, ensuring timely resolution and documentation. Collaborate with internal and external stakeholders to ensure compliance with regulatory requirements and industry best practices. Provide training and awareness programs to employees on information security policies and procedures. Stay current with emerging security trends, threats, and technologies, and recommend enhancements to the security program. Prepare and present regular reports on the status of the information security program to senior management. Required Skills, Experience, and Qualifications: Bachelor's degree in Information Security, Computer Science, or a related field. Minimum of 5 years of experience in information security management. Proven experience leading SOC2 audits and ensuring compliance with SOC2 standards. Strong knowledge of information security frameworks and standards (e.g., ISO 27001, NIST). Excellent analytical, problem-solving, and decision-making skills. Strong communication and interpersonal skills, with the ability to work effectively with diverse teams. Relevant certifications such as CISSP, CISM, or CISA are highly desirable. Preferred Skills: Experience with cloud security and managing security in cloud environments. Familiarity with data privacy regulations (e.g., GDPR, CCPA). Experience with security tools and technologies (e.g., SIEM, IDS/IPS, DLP). About us: We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor. External.Form.IONGroup.Jobs.Subscription Email Page Title Page URL utm_source utm_medium utm_campaign utm_content IP GFTrackEvent What is (20 + 30)? Please type "50" in the field above. This is to prevent spambot entries. Landing Page If you are human, leave this field blank.
Hours: 37 hours per week, with flexible and homeworking options (Temporary work) About: The client is a housing association, managing homes across Yorkshire. They are dedicated to providing high-quality, affordable homes that are safe, warm, and secure, with a focus on empowering customers to live well in their communities. Role Overview: The client are looking for a motivated and enthusiastic Income Officer to join the Income and Specialist Housing Team. This role involves maximising income for the organisation while supporting customers to sustain their tenancies. The successful candidate will play an integral part in the collection of income and prevention of arrears escalation, providing excellent customer service throughout. Key Responsibilities: Income Maximisation: Support the team in managing arrears recovery and income collection to ensure financial sustainability for the organisation. Customer Support: Work closely with tenants to assess their financial situation, providing pre-tenancy assessments and supporting early interventions to prevent arrears. Welfare Benefits Knowledge: Advise tenants on available benefits and support them in accessing welfare benefits to maximise their income and sustain their tenancy. Stakeholder Collaboration: Build strong relationships with internal teams, external partners, and other stakeholders to deliver effective solutions for tenants facing financial difficulties. Arrears Prevention: Implement preventative measures to avoid arrears escalation, including negotiating repayment plans and offering tailored support. Key Requirements: Experience: Demonstrable experience in a similar role, specifically in income and arrears collection and providing a customer-focused service. Knowledge: Strong knowledge of welfare benefits, income recovery strategies, and best practices in housing management. Skills: Excellent communication and interpersonal skills, with the ability to engage and support tenants in financial hardship. Teamwork: Proven ability to collaborate effectively with internal and external stakeholders to achieve shared goals. Customer-Centered: A genuine passion for providing high-quality service to tenants and helping them sustain their tenancies. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Dec 14, 2024
Seasonal
Hours: 37 hours per week, with flexible and homeworking options (Temporary work) About: The client is a housing association, managing homes across Yorkshire. They are dedicated to providing high-quality, affordable homes that are safe, warm, and secure, with a focus on empowering customers to live well in their communities. Role Overview: The client are looking for a motivated and enthusiastic Income Officer to join the Income and Specialist Housing Team. This role involves maximising income for the organisation while supporting customers to sustain their tenancies. The successful candidate will play an integral part in the collection of income and prevention of arrears escalation, providing excellent customer service throughout. Key Responsibilities: Income Maximisation: Support the team in managing arrears recovery and income collection to ensure financial sustainability for the organisation. Customer Support: Work closely with tenants to assess their financial situation, providing pre-tenancy assessments and supporting early interventions to prevent arrears. Welfare Benefits Knowledge: Advise tenants on available benefits and support them in accessing welfare benefits to maximise their income and sustain their tenancy. Stakeholder Collaboration: Build strong relationships with internal teams, external partners, and other stakeholders to deliver effective solutions for tenants facing financial difficulties. Arrears Prevention: Implement preventative measures to avoid arrears escalation, including negotiating repayment plans and offering tailored support. Key Requirements: Experience: Demonstrable experience in a similar role, specifically in income and arrears collection and providing a customer-focused service. Knowledge: Strong knowledge of welfare benefits, income recovery strategies, and best practices in housing management. Skills: Excellent communication and interpersonal skills, with the ability to engage and support tenants in financial hardship. Teamwork: Proven ability to collaborate effectively with internal and external stakeholders to achieve shared goals. Customer-Centered: A genuine passion for providing high-quality service to tenants and helping them sustain their tenancies. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Your new company Are you committed to ensuring all children and young people with Special Educational Needs and Disabilities (SEND) receive the highest standard of care and support? If so, we are looking for a passionate and dedicated individual to join a dedicated and supportive local authority as their new Designated Social Care Officer (DSCO). Your new role This is a pivotal role, ensuring integrated support for children and young people with SEND, working across social care, health and education. As the Designated Social Care Officer (DSCO), you will play a vital role accountable for the development of the social care elements of the Special Educational Needs and Disability (SEND) strategy. You will contribute to and influence SEND organisational design, assisting the whole of Children's Services in respect of children, including those with an EHCP Plan. You will build and maintain effective partnerships across education, health, and social care, working collaboratively and utilising opportunities for co-production with a wide range of stakeholders across the Borough, specifically with children and young people. You will represent Slough at key regional and national events, and be a source of expert professional advice on SEND reforms relating to social care. What you'll need to succeed As our new DSCO, you will be social work qualified and registered with Social Work England. You will have proven experience in social work, with a strong background in supporting children and young people with SEND, and their families. You will also have a comprehensive understanding of SEND legislation, EHC plans, and safeguarding requirements. What you'll get in return If you're looking for a new challenge and want to be part of an exciting journey to turn children's services around in Slough then come and join us. In return, we can offer you: Training and development opportunities Agile working supported by technology Flexible working policies Friendly working environment and great colleagues. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Alternatively, please send an up to date email If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 14, 2024
Seasonal
Your new company Are you committed to ensuring all children and young people with Special Educational Needs and Disabilities (SEND) receive the highest standard of care and support? If so, we are looking for a passionate and dedicated individual to join a dedicated and supportive local authority as their new Designated Social Care Officer (DSCO). Your new role This is a pivotal role, ensuring integrated support for children and young people with SEND, working across social care, health and education. As the Designated Social Care Officer (DSCO), you will play a vital role accountable for the development of the social care elements of the Special Educational Needs and Disability (SEND) strategy. You will contribute to and influence SEND organisational design, assisting the whole of Children's Services in respect of children, including those with an EHCP Plan. You will build and maintain effective partnerships across education, health, and social care, working collaboratively and utilising opportunities for co-production with a wide range of stakeholders across the Borough, specifically with children and young people. You will represent Slough at key regional and national events, and be a source of expert professional advice on SEND reforms relating to social care. What you'll need to succeed As our new DSCO, you will be social work qualified and registered with Social Work England. You will have proven experience in social work, with a strong background in supporting children and young people with SEND, and their families. You will also have a comprehensive understanding of SEND legislation, EHC plans, and safeguarding requirements. What you'll get in return If you're looking for a new challenge and want to be part of an exciting journey to turn children's services around in Slough then come and join us. In return, we can offer you: Training and development opportunities Agile working supported by technology Flexible working policies Friendly working environment and great colleagues. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Alternatively, please send an up to date email If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Compliance Administrator Job in Nottingham Your new company A property company based in Nottingham City Centre. Your new role As a Compliance Administrator, you will be responsible for supporting the Compliance Officer in handling information and tasks relating to technical and health and safety compliance and audits, ensuring completion. Key responsibilities will include: Administrative tasks and duties relating to operational requirements including drafting, production of and checking documents, reports, correspondence and data input. Develop close working relationships with internal customers and service providers to fully understand the business, Work closely with all teams to ensure a smooth and seamless service, especially the Compliance Officer. Provide World Class Service in all aspects of the role. Data input to the Centres CAFM system - all planned and reactive tasks, resource allocation and close down of tasks. Proactively provide support to ensure the Centres' agreed Service Level Agreement (SLA) is met. Ensure all Centre log books, compliance, quality-based records and files are reviewed and kept up to date and any changes are communicated to the Centre Team. Support the Centre Health & Safety and Fire personnel with correspondence, reporting and data input. Support with monitoring and investigating centre accidents. What you'll need to succeed Excellent attention to detail A strong background in administration Strengths in organisation and prioritisation Ability to communicate well (written and verbal) IT Proficiency including with MS Excel and Word Strong interpersonal and teamwork skills What you'll get in return This role is for 37.5 hours per week fully in the office. This role is paid at an hourly rate of £11.70, alongside other benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 14, 2024
Full time
Compliance Administrator Job in Nottingham Your new company A property company based in Nottingham City Centre. Your new role As a Compliance Administrator, you will be responsible for supporting the Compliance Officer in handling information and tasks relating to technical and health and safety compliance and audits, ensuring completion. Key responsibilities will include: Administrative tasks and duties relating to operational requirements including drafting, production of and checking documents, reports, correspondence and data input. Develop close working relationships with internal customers and service providers to fully understand the business, Work closely with all teams to ensure a smooth and seamless service, especially the Compliance Officer. Provide World Class Service in all aspects of the role. Data input to the Centres CAFM system - all planned and reactive tasks, resource allocation and close down of tasks. Proactively provide support to ensure the Centres' agreed Service Level Agreement (SLA) is met. Ensure all Centre log books, compliance, quality-based records and files are reviewed and kept up to date and any changes are communicated to the Centre Team. Support the Centre Health & Safety and Fire personnel with correspondence, reporting and data input. Support with monitoring and investigating centre accidents. What you'll need to succeed Excellent attention to detail A strong background in administration Strengths in organisation and prioritisation Ability to communicate well (written and verbal) IT Proficiency including with MS Excel and Word Strong interpersonal and teamwork skills What you'll get in return This role is for 37.5 hours per week fully in the office. This role is paid at an hourly rate of £11.70, alongside other benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Housing Officer - Chester (temp) We are seeking an experienced Housing Officer to support our social housing client on a temporary basis for 6-8 weeks. This is a hybrid role, and your allocated patch will be within Chester and surrounding areas. Your new role Overseeing day-to-day housing, tenancy and estate management including lettings, allocations, sign-ups, viewings and exchanges Void management and repairs Managing own caseload of ASB and arrears within patch Supporting vulnerable customers to sustain their tenancies, signposting and making referrals to external services where appropriate for matters such as debt and mental health Responding to queries and complaints from customers and local MPs What you'll need to succeed Experience within a Housing/Neighbourhood Officer role, overseeing housing & tenancy management for a patch of 200+ properties Good knowledge and understanding of the principles of Housing & Tenancy management including relevant legal frameworks and legislation Driving licence with access to own vehicle with valid business insurance What you'll get in return Weekly pay Hourly rates up to £22ph Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 14, 2024
Seasonal
Housing Officer - Chester (temp) We are seeking an experienced Housing Officer to support our social housing client on a temporary basis for 6-8 weeks. This is a hybrid role, and your allocated patch will be within Chester and surrounding areas. Your new role Overseeing day-to-day housing, tenancy and estate management including lettings, allocations, sign-ups, viewings and exchanges Void management and repairs Managing own caseload of ASB and arrears within patch Supporting vulnerable customers to sustain their tenancies, signposting and making referrals to external services where appropriate for matters such as debt and mental health Responding to queries and complaints from customers and local MPs What you'll need to succeed Experience within a Housing/Neighbourhood Officer role, overseeing housing & tenancy management for a patch of 200+ properties Good knowledge and understanding of the principles of Housing & Tenancy management including relevant legal frameworks and legislation Driving licence with access to own vehicle with valid business insurance What you'll get in return Weekly pay Hourly rates up to £22ph Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
New Business Support Officer Job in Birmingham Your new company Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Business Support Officer join the Licencing team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives. Your new role As a Business Support Officer, you will be supporting the team by viewing and processing applications for licences. Furthermore, you will be communicating with applicants to give them updates on the application or requesting further information. You will manage and support any queries that come through. These can be face to face, over the phone and via email. What you'll need to succeed You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to demonstrate exceptional organisational skills to ensure enquiries are responded to in a timely manner. It is also important to confidently communicate with customers face to face, and over the phone. In addition, as you will be dealing with a high volume of applications, you will need to have strong attention to detail. In addition, this job will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks. What you'll get in return This is a full-time, temporary job based in Birmingham. This is a temporary contract but may be open to extension. This job is a Grade 3 position, with a rate of £13.45 (PAYE), paid on a weekly basis. At Hays, we are here to support you developing your career and grow to your potential. Therefore, you will have an assigned consultant who will support you throughout your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 14, 2024
Contractor
New Business Support Officer Job in Birmingham Your new company Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Business Support Officer join the Licencing team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives. Your new role As a Business Support Officer, you will be supporting the team by viewing and processing applications for licences. Furthermore, you will be communicating with applicants to give them updates on the application or requesting further information. You will manage and support any queries that come through. These can be face to face, over the phone and via email. What you'll need to succeed You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to demonstrate exceptional organisational skills to ensure enquiries are responded to in a timely manner. It is also important to confidently communicate with customers face to face, and over the phone. In addition, as you will be dealing with a high volume of applications, you will need to have strong attention to detail. In addition, this job will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks. What you'll get in return This is a full-time, temporary job based in Birmingham. This is a temporary contract but may be open to extension. This job is a Grade 3 position, with a rate of £13.45 (PAYE), paid on a weekly basis. At Hays, we are here to support you developing your career and grow to your potential. Therefore, you will have an assigned consultant who will support you throughout your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Housing Officer - Birmingham - Public Sector - Birmingham City Council - Local Authority Your new company Due to the partnership between Hays and Birmingham City Council, we are looking to recruit an officer to join the Housing Management team as a Housing Needs Officer. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives. Your new role As a Housing Officer, you will assist the team in providing a customer-focused and consistent temporary accomodation (TA) support service, while undertaking the full range of housing management duties. This role will be within the Neighbourhood Services Team based at Kingstanding. The post holder will be expected to travel to areas of the Central North of the City, including the clean air zone. Areas include Sutton and as far as Handsworth Wood, Highgate. The post holder will be required to follow up on queries and complaints from residents, Councillors and MP's, this could be regarding a property or tenancy, with emergency or non emergency repairs needing to be put in place, a common complaint is regarding property gardens / sheds. You will also respond to welfare and Health & Safety checks. Any reported anti social behaviour is to be escalated to that relevant team within the council. There will also be administration functions to perform as part of a team. What you'll need to succeed If you are successful, you will be required to hold a current full driving licence and have business insurance for your vehicle, enabling site visits to take place. You will need up-to-date knowledge and understanding of housing landlord and tenant policy and procedures where pertinent to the role, good case management, planning and organising skills. An ability to undertake risk assessments and implement/monitor safe working practice is required.It is also important to have an understanding of and ability to comply with relevant legislation, including health and safety and equality in service delivery, service provision and employment. In addition, this role will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks. This position does require a full valid UK driving licence and access to your own vehicle, as well as business insurance on your policy. Please bear this in mind when applying. What you'll get in return This is a full-time, temporary role based in Birmingham. This is a 3-month ongoing contract open to extension. This role is a Grade 3 position, with a rate of £12 + holiday allowance for the first 13 weeks before increasing to £13.20 per hour + holiday allowance (PAYE).Due to the council going through a period of transition, permanent opportunities may be available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 14, 2024
Seasonal
Housing Officer - Birmingham - Public Sector - Birmingham City Council - Local Authority Your new company Due to the partnership between Hays and Birmingham City Council, we are looking to recruit an officer to join the Housing Management team as a Housing Needs Officer. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives. Your new role As a Housing Officer, you will assist the team in providing a customer-focused and consistent temporary accomodation (TA) support service, while undertaking the full range of housing management duties. This role will be within the Neighbourhood Services Team based at Kingstanding. The post holder will be expected to travel to areas of the Central North of the City, including the clean air zone. Areas include Sutton and as far as Handsworth Wood, Highgate. The post holder will be required to follow up on queries and complaints from residents, Councillors and MP's, this could be regarding a property or tenancy, with emergency or non emergency repairs needing to be put in place, a common complaint is regarding property gardens / sheds. You will also respond to welfare and Health & Safety checks. Any reported anti social behaviour is to be escalated to that relevant team within the council. There will also be administration functions to perform as part of a team. What you'll need to succeed If you are successful, you will be required to hold a current full driving licence and have business insurance for your vehicle, enabling site visits to take place. You will need up-to-date knowledge and understanding of housing landlord and tenant policy and procedures where pertinent to the role, good case management, planning and organising skills. An ability to undertake risk assessments and implement/monitor safe working practice is required.It is also important to have an understanding of and ability to comply with relevant legislation, including health and safety and equality in service delivery, service provision and employment. In addition, this role will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks. This position does require a full valid UK driving licence and access to your own vehicle, as well as business insurance on your policy. Please bear this in mind when applying. What you'll get in return This is a full-time, temporary role based in Birmingham. This is a 3-month ongoing contract open to extension. This role is a Grade 3 position, with a rate of £12 + holiday allowance for the first 13 weeks before increasing to £13.20 per hour + holiday allowance (PAYE).Due to the council going through a period of transition, permanent opportunities may be available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
An experienced administrator is required for a temporary assignment at HMP Pentonville Your new companyAs an agency supplier to the HM Prison Service for the provision of maintenance trades and support operatives, Hays is seeking to recruit an experienced administrator for HMP Pentonville. This is an exciting opportunity to work within the prison service and can often lead to permanent opportunities. The post is full-time (39 hours per week) on a temporary basis. Hours worked: Monday - Thursday 8:00am - 5:00pm, Friday working 8:00am - 4:00pm with a 1-hour unpaid break. These hours may differ slightly. The rate of pay will be £15.84 including holiday pay. Purpose of Role:Responsible for the administration within GFSL under the supervision of the Site Manager to ensure the smooth operation and running of the office environment. This will include general clerical tasks, answering the telephone, sending / receiving email communications, liaising with suppliers, clients, staff and customers. Taking a lead role in the management of the CAFM system logging / updating and closing job on the system.In addition the raising and receipting of requisitions via the approved system. This role also included the need to run various reports from a number of different IT systems / databases. Principal Accountabilities: To develop and maintain positive and harmonious relationships with Contracts Managers, Supervisors, Operational personnel and all other internal Departments, whilst ensuring that standards are maintained and company procedures are adhered to. To have a professional and motivating approach to the operational needs of our business, demonstrable to internal staff and all customers, 100% of the time. Support the Site Manager in the day-to-day implementation of policies, procedures and standards necessary to maintain the integrity of ongoing operational activities and provision of a high quality service to customers. To operate on a day-to-day basis all operational computer systems associated with GFSL. To answer telephone requests for service from customers and to log details into the CAFM system. To contact operational staff (during normal working hours) and to allocate service request calls to the appropriate personnel, escalating matters if required To distribute and process planned preventative maintenance (PPM) work instructions for both Operational staff and subcontractors. To assist Site Managers and Supervisors in the effective re-scheduling of PPM jobs and other operational tasks when deemed necessary. Coordinate with Operational staff, to process all purchase orders for delivery of materials and/or spares in conjunction with planned maintenance visits. Once client order number and authorisation from the Contract Manager is received, coordinate with Operational staff, to process all purchase orders for delivery of materials and/or spares in conjunction with reactive or additional work requirements. Raising/monitoring of all purchase orders in respect to Planned preventative maintenance, reactive maintenance, quoted & additional works only when all relevant supporting paperwork is attached i.e. Method Statements, Risk Assessments & Insurance Policies. Oversee and participate in the management of business correspondence, note taking, filing, sorting and general organisational of the GFSL office. Raising of Stationery Orders/Uniform/PPE. Management communication update of all relevant issues. Coordination and minuting of meetings To co-ordinate staff annual leave, sickness, timesheets and expenses claims. What you need to succeed: Previous administrative experience is necessary. Flexible and adaptable. Good verbal and written communication. Proactive, conscientious, and confident in their approach. PLEASE NOTE: All candidates will be required to undergo a full prison security check, both of which will be facilitated by Hays upon registration. Please ensure you have a valid passport, birth certificate, full or provisional driving licence and proof of your national insurance number. If you do not have any of the listed identifications, we do offer alternative choices. #
Dec 14, 2024
Seasonal
An experienced administrator is required for a temporary assignment at HMP Pentonville Your new companyAs an agency supplier to the HM Prison Service for the provision of maintenance trades and support operatives, Hays is seeking to recruit an experienced administrator for HMP Pentonville. This is an exciting opportunity to work within the prison service and can often lead to permanent opportunities. The post is full-time (39 hours per week) on a temporary basis. Hours worked: Monday - Thursday 8:00am - 5:00pm, Friday working 8:00am - 4:00pm with a 1-hour unpaid break. These hours may differ slightly. The rate of pay will be £15.84 including holiday pay. Purpose of Role:Responsible for the administration within GFSL under the supervision of the Site Manager to ensure the smooth operation and running of the office environment. This will include general clerical tasks, answering the telephone, sending / receiving email communications, liaising with suppliers, clients, staff and customers. Taking a lead role in the management of the CAFM system logging / updating and closing job on the system.In addition the raising and receipting of requisitions via the approved system. This role also included the need to run various reports from a number of different IT systems / databases. Principal Accountabilities: To develop and maintain positive and harmonious relationships with Contracts Managers, Supervisors, Operational personnel and all other internal Departments, whilst ensuring that standards are maintained and company procedures are adhered to. To have a professional and motivating approach to the operational needs of our business, demonstrable to internal staff and all customers, 100% of the time. Support the Site Manager in the day-to-day implementation of policies, procedures and standards necessary to maintain the integrity of ongoing operational activities and provision of a high quality service to customers. To operate on a day-to-day basis all operational computer systems associated with GFSL. To answer telephone requests for service from customers and to log details into the CAFM system. To contact operational staff (during normal working hours) and to allocate service request calls to the appropriate personnel, escalating matters if required To distribute and process planned preventative maintenance (PPM) work instructions for both Operational staff and subcontractors. To assist Site Managers and Supervisors in the effective re-scheduling of PPM jobs and other operational tasks when deemed necessary. Coordinate with Operational staff, to process all purchase orders for delivery of materials and/or spares in conjunction with planned maintenance visits. Once client order number and authorisation from the Contract Manager is received, coordinate with Operational staff, to process all purchase orders for delivery of materials and/or spares in conjunction with reactive or additional work requirements. Raising/monitoring of all purchase orders in respect to Planned preventative maintenance, reactive maintenance, quoted & additional works only when all relevant supporting paperwork is attached i.e. Method Statements, Risk Assessments & Insurance Policies. Oversee and participate in the management of business correspondence, note taking, filing, sorting and general organisational of the GFSL office. Raising of Stationery Orders/Uniform/PPE. Management communication update of all relevant issues. Coordination and minuting of meetings To co-ordinate staff annual leave, sickness, timesheets and expenses claims. What you need to succeed: Previous administrative experience is necessary. Flexible and adaptable. Good verbal and written communication. Proactive, conscientious, and confident in their approach. PLEASE NOTE: All candidates will be required to undergo a full prison security check, both of which will be facilitated by Hays upon registration. Please ensure you have a valid passport, birth certificate, full or provisional driving licence and proof of your national insurance number. If you do not have any of the listed identifications, we do offer alternative choices. #
New Business Support Officer role now available Your new company Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Business Support Officer to join the team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives. Your new role As a Business Support officer, you will be supporting the team through general administrative duties like managing an inbox. You will also be responsible for note-taking during meetings as well as diary management. This role is a temporary full-time position with a hybrid working pattern. What you'll need to succeed You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to demonstrate that you can actively work as a team and support colleagues. It is also important to confidently communicate with various stakeholders at all levels. In addition, this role will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks. What you'll get in return This is a full-time temporary role based in Birmingham. This is a three-month, ongoing contract but may be open to extension. This role is a Grade 3 position, with a rate of £13.45 (PAYE), paid on a weekly basis. At Hays, we are here to support you develop your career and grow to your potential; therefore, you will have an assigned consultant who will support you through your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 14, 2024
Contractor
New Business Support Officer role now available Your new company Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Business Support Officer to join the team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives. Your new role As a Business Support officer, you will be supporting the team through general administrative duties like managing an inbox. You will also be responsible for note-taking during meetings as well as diary management. This role is a temporary full-time position with a hybrid working pattern. What you'll need to succeed You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to demonstrate that you can actively work as a team and support colleagues. It is also important to confidently communicate with various stakeholders at all levels. In addition, this role will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks. What you'll get in return This is a full-time temporary role based in Birmingham. This is a three-month, ongoing contract but may be open to extension. This role is a Grade 3 position, with a rate of £13.45 (PAYE), paid on a weekly basis. At Hays, we are here to support you develop your career and grow to your potential; therefore, you will have an assigned consultant who will support you through your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Receptionist, Administrator, Office Administrator IMMEDIATE START REQUIRED Your new company New Forest Care is a leading provider of therapeutic care and education for children and young people with complex needs. They are seeking a dedicated and organised Office Administrator to join their team. The ideal candidate will manage administrative tasks, support the staff, and ensure smooth office operations. Your new role The Office Administrator will provide central administrative support for all services offered by New Forest Care Ltd. Responsibilities include greeting and directing visitors at the front desk, answering, screening, and forwarding incoming phone calls, and managing daily mail. The role also involves booking meeting rooms, arranging meeting schedules, organising filing systems, and updating office databases. Additionally, the Office Administrator will be responsible for ordering office supplies such as stationery, printer refills, and cleaning materials. Key Responsibilities: Handling general administrative tasks: taking messages, managing correspondence, monitoring mailboxes, daily communications, taking notes, and maintaining databases.Provide reception services: room bookings, managing the reception Outlook inbox, and opening post.Ensure communal areas are tidy, stocked, and secure daily; report and address maintenance and health and safety issues.Order supplies, stationery, and furniture; organise services per procurement procedures and record accordingly.Complete administration, communication, and recording for LAC reviews, new placement assessments, and PEPs.Monitor the insurance inbox and distribute items to relevant staff or insurers.Manage Head Office petty cash.Record property information, such as gas inspections.Support the fleet manager with administrative tasks.Complete and maintain archiving.Handle Subject Access Requests as directed by the Data Protection Officer. Administrative staff are expected to support all areas of the administrative function to ensure smooth operations at Head Office and Shared Services. Environmental:Read, understand, complete, and sign risk assessments for individuals and general health and safety as per New Forest Care Policy and Procedures. Data Protection:Consider Data Protection and GDPR in all Front of House activities, with attention to third-party risks, cyber threats, and awareness. Additional Duties:Undertake additional duties or projects as determined by directors or line manager. Safeguarding:Be familiar with and comply with Safeguarding Policy requirements to protect the welfare of children in care. What you'll need to succeed Qualifications Required GCSE grade C/5 maths and EnglishAAT Level 4Fully competent in Microsoft Office packages including Word, Excel and OutlookExperience of using Sage accounting software Knowledge Working knowledge of Excel and Outlook specifically importing and exporting of big dataExperience of sage software Skills Excellent communication and interpersonal skills; able to communicate effectively with colleaguesExcellent analytical and problem-solving skillsStrong written and verbal communication skills, including providing feedback on process adherence to business areas and individualsAttention to detail and working in a methodical wayExcellent organisational skills; planning, prioritising and working to deadlinesAbility to work as part of the teamAble to work flexibly, adopting a "hands on" approach and respond to unplanned situationsInformation collection and management skillsProblem identification and resolution skills Personal Qualities A commitment to delivering the best levels of customer serviceAbility to work under pressure and prioritise effectivelyCommitment to maintaining confidentiality at all times What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Dec 14, 2024
Seasonal
Receptionist, Administrator, Office Administrator IMMEDIATE START REQUIRED Your new company New Forest Care is a leading provider of therapeutic care and education for children and young people with complex needs. They are seeking a dedicated and organised Office Administrator to join their team. The ideal candidate will manage administrative tasks, support the staff, and ensure smooth office operations. Your new role The Office Administrator will provide central administrative support for all services offered by New Forest Care Ltd. Responsibilities include greeting and directing visitors at the front desk, answering, screening, and forwarding incoming phone calls, and managing daily mail. The role also involves booking meeting rooms, arranging meeting schedules, organising filing systems, and updating office databases. Additionally, the Office Administrator will be responsible for ordering office supplies such as stationery, printer refills, and cleaning materials. Key Responsibilities: Handling general administrative tasks: taking messages, managing correspondence, monitoring mailboxes, daily communications, taking notes, and maintaining databases.Provide reception services: room bookings, managing the reception Outlook inbox, and opening post.Ensure communal areas are tidy, stocked, and secure daily; report and address maintenance and health and safety issues.Order supplies, stationery, and furniture; organise services per procurement procedures and record accordingly.Complete administration, communication, and recording for LAC reviews, new placement assessments, and PEPs.Monitor the insurance inbox and distribute items to relevant staff or insurers.Manage Head Office petty cash.Record property information, such as gas inspections.Support the fleet manager with administrative tasks.Complete and maintain archiving.Handle Subject Access Requests as directed by the Data Protection Officer. Administrative staff are expected to support all areas of the administrative function to ensure smooth operations at Head Office and Shared Services. Environmental:Read, understand, complete, and sign risk assessments for individuals and general health and safety as per New Forest Care Policy and Procedures. Data Protection:Consider Data Protection and GDPR in all Front of House activities, with attention to third-party risks, cyber threats, and awareness. Additional Duties:Undertake additional duties or projects as determined by directors or line manager. Safeguarding:Be familiar with and comply with Safeguarding Policy requirements to protect the welfare of children in care. What you'll need to succeed Qualifications Required GCSE grade C/5 maths and EnglishAAT Level 4Fully competent in Microsoft Office packages including Word, Excel and OutlookExperience of using Sage accounting software Knowledge Working knowledge of Excel and Outlook specifically importing and exporting of big dataExperience of sage software Skills Excellent communication and interpersonal skills; able to communicate effectively with colleaguesExcellent analytical and problem-solving skillsStrong written and verbal communication skills, including providing feedback on process adherence to business areas and individualsAttention to detail and working in a methodical wayExcellent organisational skills; planning, prioritising and working to deadlinesAbility to work as part of the teamAble to work flexibly, adopting a "hands on" approach and respond to unplanned situationsInformation collection and management skillsProblem identification and resolution skills Personal Qualities A commitment to delivering the best levels of customer serviceAbility to work under pressure and prioritise effectivelyCommitment to maintaining confidentiality at all times What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
