Chief Digital & Information Officer / CDIO / CIO London (Hybrid) 140,000 - 150,000 + Benefits Chief Digital & Information Officer TRIA is delighted to be partnering with a globally renowned charity who are searching for their Chief Digital & Information Officer. This is an exciting opportunity for a proven Chief Digital & Information Officer looking to join a well respected charity that is adopting a digital first mindset and who has technology, digital & data at the heart of their future strategy. This is an exciting opportunity to make a meaningful impact within the charity sector. As Chief Digital and Information Officer you will be joining a talented leadership team who are well respected in their field. Over the past few years the team have been driving significant transformation across the charity. You will be responsible for shaping and building a digital & technology proposition that is fit for purpose and aligned to the charity's strategic goals, and you will be the be the face of digital technology across the organisation. You will lead a good-sized team to continue to design, build and deliver digital, technology & data products and services. These products and services will continue to innovate and drive a customer focused & service led experiences across their digital channels. This is a critical leadership role in the business, responsible for building & leading a digital & technology function that is core to delivering the strategic goals of the charity. TRIA are looking for a seasoned C-Level technology leader with proven experience across the below areas: Digital & Technology leadership experience in a B2C / Retail / Consumer platform organisation. Outstanding stakeholder management experience at C-Level & Board level. Proven digital & technology architecture experience Leading a full spectrum technology function including software engineering & IT operations. Strong commercial acumen. If you meet some of the requirements above please apply to be considered.
Feb 12, 2025
Full time
Chief Digital & Information Officer / CDIO / CIO London (Hybrid) 140,000 - 150,000 + Benefits Chief Digital & Information Officer TRIA is delighted to be partnering with a globally renowned charity who are searching for their Chief Digital & Information Officer. This is an exciting opportunity for a proven Chief Digital & Information Officer looking to join a well respected charity that is adopting a digital first mindset and who has technology, digital & data at the heart of their future strategy. This is an exciting opportunity to make a meaningful impact within the charity sector. As Chief Digital and Information Officer you will be joining a talented leadership team who are well respected in their field. Over the past few years the team have been driving significant transformation across the charity. You will be responsible for shaping and building a digital & technology proposition that is fit for purpose and aligned to the charity's strategic goals, and you will be the be the face of digital technology across the organisation. You will lead a good-sized team to continue to design, build and deliver digital, technology & data products and services. These products and services will continue to innovate and drive a customer focused & service led experiences across their digital channels. This is a critical leadership role in the business, responsible for building & leading a digital & technology function that is core to delivering the strategic goals of the charity. TRIA are looking for a seasoned C-Level technology leader with proven experience across the below areas: Digital & Technology leadership experience in a B2C / Retail / Consumer platform organisation. Outstanding stakeholder management experience at C-Level & Board level. Proven digital & technology architecture experience Leading a full spectrum technology function including software engineering & IT operations. Strong commercial acumen. If you meet some of the requirements above please apply to be considered.
Technical Sales Engineer / Estimator Location: Brentwood Salary: 40,000 - 50,000 + potential 5,000 performance-related bonus Contract: Full-time, Permanent Benefits Package for Technical Sales Engineer: Competitive salary with an excellent package Annual bonus and healthcare benefits 28 days of annual leave plus statutory/bank holidays 40-hour workweek during normal office hours (Monday to Friday) Vehicle, uniform, PPE, tablet, and tools provided Pension scheme Training and development opportunities About the Role: H&B Recruitment are working with a well-known client seeking a qualified and experienced Technical Sales Engineer/Estimator to join their team. This role involves selling M&E services and requires a strong background in estimating, as well as procuring new business opportunities in both the manufacturing and fabricating workshop and field service activities. Key Responsibilities for Technical Sales Engineer: Attend customer sites to scope, measure, and qualify materials from engineering drawings/specifications Produce quotations, pricing, and tender bids Maintain communication with clients throughout the process Achieve monthly sales targets Follow sales action plans and strategies Resolve customer complaints effectively Conduct proactive sales calls to generate more sales Attend weekly sales meetings Manage client relationships end-to-end for an excellent customer experience Promote the business brand consistently Ensure timely delivery of information What We Need From You for Technical Sales Engineer: Experience in sales/estimation within a similar engineering or manufacturing environment Ability to produce quotations and conceptual designs/sketches Highly literate and numerate, with commercial acumen Confidence in dealing directly with decision-makers and customers Proficiency in CRM, Microsoft Office, CAD software, and other sales tools Flexible and adaptive to changing requirements Exceptional interpersonal and communication skills Focus on quality and the ability to emphasize its importance Strong problem-solving skills and innovative thinking Desirable and Technical Skills for Technical Sales Engineer: - Experience in an estimating role - Understanding of technical drawings, manufacturing methods, and engineering principles - Industry experience in machining and fabrication services - Good market knowledge - Ability to strengthen customer relationships and develop new business opportunities - Skill in making presentations to promote new products and services - Competence in compiling quotations and sales specifications
Feb 12, 2025
Full time
Technical Sales Engineer / Estimator Location: Brentwood Salary: 40,000 - 50,000 + potential 5,000 performance-related bonus Contract: Full-time, Permanent Benefits Package for Technical Sales Engineer: Competitive salary with an excellent package Annual bonus and healthcare benefits 28 days of annual leave plus statutory/bank holidays 40-hour workweek during normal office hours (Monday to Friday) Vehicle, uniform, PPE, tablet, and tools provided Pension scheme Training and development opportunities About the Role: H&B Recruitment are working with a well-known client seeking a qualified and experienced Technical Sales Engineer/Estimator to join their team. This role involves selling M&E services and requires a strong background in estimating, as well as procuring new business opportunities in both the manufacturing and fabricating workshop and field service activities. Key Responsibilities for Technical Sales Engineer: Attend customer sites to scope, measure, and qualify materials from engineering drawings/specifications Produce quotations, pricing, and tender bids Maintain communication with clients throughout the process Achieve monthly sales targets Follow sales action plans and strategies Resolve customer complaints effectively Conduct proactive sales calls to generate more sales Attend weekly sales meetings Manage client relationships end-to-end for an excellent customer experience Promote the business brand consistently Ensure timely delivery of information What We Need From You for Technical Sales Engineer: Experience in sales/estimation within a similar engineering or manufacturing environment Ability to produce quotations and conceptual designs/sketches Highly literate and numerate, with commercial acumen Confidence in dealing directly with decision-makers and customers Proficiency in CRM, Microsoft Office, CAD software, and other sales tools Flexible and adaptive to changing requirements Exceptional interpersonal and communication skills Focus on quality and the ability to emphasize its importance Strong problem-solving skills and innovative thinking Desirable and Technical Skills for Technical Sales Engineer: - Experience in an estimating role - Understanding of technical drawings, manufacturing methods, and engineering principles - Industry experience in machining and fabrication services - Good market knowledge - Ability to strengthen customer relationships and develop new business opportunities - Skill in making presentations to promote new products and services - Competence in compiling quotations and sales specifications
£40,000 to £55,000 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are expanding our modelling team, managed by our Principal Modelling Engineer at our St Neots head office, and are looking for technical excellence to deliver crucial elements of a large, cutting-edge System-of-Systems project. You will contribute to the design, implementation, testing, and support of new capabilities, with the opportunity to take part in both local and international trials using the team s outputs while working with both current and future technologies, techniques, and methodologies. Working as part of a team, you will be involved in Sprints, taking responsibility for the delivery of SCRUM tasking. You will be supported by the Project Design Authority who will work with you to ensure high quality delivery to the customer. You will develop into the Subject Matter Expert (SME) for the project, acting as a point of contact for stakeholder queries. The invaluable experience you ll bring will help us achieve more. You will help line manage and mentor graduate modelling engineers, generating Simulink based models for deployment onto FPGA targets as part of production deliveries. Core to this role will be your understanding of Physics/Mathematical principles at Degree-level and experience as a Modelling engineer. A working knowledge of RF sensors within a Defence setting would be beneficial but not essential. Experience working with synthetic electromagnetic environments and their associated software and hardware requirements and limitations is desirable. Essential Experience Experience deploying Simulink models to FPGA targets (HDL Coder toolbox). System Documentation (Design & Test). Designing, building & testing Simulink models. Experience modelling RF environments, including interfaces between stand-alone models and a broader network. Working in an agile manner (SCRUM). Desirable Experience Experience of line management. Experience working in Hardware-in-the-Loop (HWIL) test environments. Electronic Warfare domain knowledge. Familiarity with laboratory test equipment (Signal Generators, oscilloscopes, etc.). Experience using VHDL/Verilog. A deep understanding of physics and mathematical principles at Degree-level. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Our people are important to us, and we take pride in our wellbeing programmes and policies that support individuals, including mental health first aiders and readily available support through our extensive employee assistance programme. Our non-negotiables: Due to the highly secure nature of the projects that you will be involved with, you must be: A UK National and eligible to work in the UK. Eligible to obtain and maintain a UK Government SC-level security clearance Apply today to see how working for MASS could work for you!
Feb 12, 2025
Full time
£40,000 to £55,000 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are expanding our modelling team, managed by our Principal Modelling Engineer at our St Neots head office, and are looking for technical excellence to deliver crucial elements of a large, cutting-edge System-of-Systems project. You will contribute to the design, implementation, testing, and support of new capabilities, with the opportunity to take part in both local and international trials using the team s outputs while working with both current and future technologies, techniques, and methodologies. Working as part of a team, you will be involved in Sprints, taking responsibility for the delivery of SCRUM tasking. You will be supported by the Project Design Authority who will work with you to ensure high quality delivery to the customer. You will develop into the Subject Matter Expert (SME) for the project, acting as a point of contact for stakeholder queries. The invaluable experience you ll bring will help us achieve more. You will help line manage and mentor graduate modelling engineers, generating Simulink based models for deployment onto FPGA targets as part of production deliveries. Core to this role will be your understanding of Physics/Mathematical principles at Degree-level and experience as a Modelling engineer. A working knowledge of RF sensors within a Defence setting would be beneficial but not essential. Experience working with synthetic electromagnetic environments and their associated software and hardware requirements and limitations is desirable. Essential Experience Experience deploying Simulink models to FPGA targets (HDL Coder toolbox). System Documentation (Design & Test). Designing, building & testing Simulink models. Experience modelling RF environments, including interfaces between stand-alone models and a broader network. Working in an agile manner (SCRUM). Desirable Experience Experience of line management. Experience working in Hardware-in-the-Loop (HWIL) test environments. Electronic Warfare domain knowledge. Familiarity with laboratory test equipment (Signal Generators, oscilloscopes, etc.). Experience using VHDL/Verilog. A deep understanding of physics and mathematical principles at Degree-level. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Our people are important to us, and we take pride in our wellbeing programmes and policies that support individuals, including mental health first aiders and readily available support through our extensive employee assistance programme. Our non-negotiables: Due to the highly secure nature of the projects that you will be involved with, you must be: A UK National and eligible to work in the UK. Eligible to obtain and maintain a UK Government SC-level security clearance Apply today to see how working for MASS could work for you!
Senior Engineer (Software) London - Hybrid working (1-2 days in the office per week) Salary up to 130,000 + bonus Greenfield application development using modern technology Excellent company culture and engineering standards Extensive benefits package including bonus, healthcare! Senior Engineer required to join an expansive engineering department within a well-established company with offices in the Southeast and London. The company are currently going through a substantial growth period and are expanding their software engineering teams. This role sits within a brand new team focused on creating and enhancing web and mobile software applications within an e-commerce marketplace environment. This role will be primarily hands-on software engineering supplemented with technical leadership experience. Alongside your development work you'll be consulting on design and architecture decisions and resolving any bottle-necks in deployment. Key experience Prior experience engineering EPOS, E-commerce or Retail software solutions Service Oriented Architecture and/or Microservice architecture Technical background in Agile software development & leadership Experience communicating with internal technical stakeholders including product managers & designers You'll be working with the following languages and frameworks; Typescript Node.js Next.js React &/or React Native Postgres DB Kubernetes Kotlin &/or Swift (Desirable but not essential) If you are looking to be part of a fast-moving, interesting business, at a time of growth then please apply to this advert or contact me via our website or LinkedIn. Jack Hewitt-Coleman, Spectrum IT. All candidates applying must be eligible to work in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Feb 12, 2025
Full time
Senior Engineer (Software) London - Hybrid working (1-2 days in the office per week) Salary up to 130,000 + bonus Greenfield application development using modern technology Excellent company culture and engineering standards Extensive benefits package including bonus, healthcare! Senior Engineer required to join an expansive engineering department within a well-established company with offices in the Southeast and London. The company are currently going through a substantial growth period and are expanding their software engineering teams. This role sits within a brand new team focused on creating and enhancing web and mobile software applications within an e-commerce marketplace environment. This role will be primarily hands-on software engineering supplemented with technical leadership experience. Alongside your development work you'll be consulting on design and architecture decisions and resolving any bottle-necks in deployment. Key experience Prior experience engineering EPOS, E-commerce or Retail software solutions Service Oriented Architecture and/or Microservice architecture Technical background in Agile software development & leadership Experience communicating with internal technical stakeholders including product managers & designers You'll be working with the following languages and frameworks; Typescript Node.js Next.js React &/or React Native Postgres DB Kubernetes Kotlin &/or Swift (Desirable but not essential) If you are looking to be part of a fast-moving, interesting business, at a time of growth then please apply to this advert or contact me via our website or LinkedIn. Jack Hewitt-Coleman, Spectrum IT. All candidates applying must be eligible to work in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
An exciting and career enriching opportunity to join Europe s largest yoga business, Hotpod Yoga, as Head of Finance. Combining your commercial aptitude with astute financial accounting, you'll play a pivotal role in supporting our mission to bring the transformative power of yoga to more people and places than ever before. Join us in making a meaningful impact on the well-being of our community where your expertise will help ensure the financial health and continued growth of our innovative immersive yoga experience. The Role at a Glance: Snr Finance Manager / Head of Finance (Fully Qualified) Brixton Office Based / Hybrid Working 2-3 Days Per Week £70,000 - £80,000 Plus Benefits Package Including Share Options, Private Healthcare, Pension and More Potential growth to Finance Director Company: Europe s largest yoga business with 400K customers & 61 studios nationwide (Franchised) Your Background: ACCA, CIMA or ACA. Financial Accounting, Strategy, Payroll, Risk Management, Team Leadership, Coaching, Multi-Site Consumer Business. Your Traits: Data Integrity & Precision, Confidence, Curiosity, Commercially-Driven, Growth Focused, Collaborative. Who we are: Hotpod Yoga is Europe s largest yoga business. Founded in 2013 by two childhood friends, Max Henderson (a strategy consultant) and Nick Higgins (a teacher) and now a certified B Corp, we want to take yoga to more people and places than ever before by doing two things: Creating a yoga experience like no other: We ve set out to design an extraordinary yoga studio and build a strong brand - in a cocooning pod, with carefully engineered sound and scents and a consistent 37 warmth: the perfect conditions to stretch out and deeply relax a diverse audience - providing intense and immersive classes for the expert and novice alike. Empowering Hotpod owners all over the world: The Hotpod Yoga experience was designed to be shared. Not just with a broad range of students but with aspiring teachers: franchise owners who could share all of the brand s infrastructure, passion and innovation, and hit the ground running with their own Hotpod business. In 2025, there are over 60 Hotpod Yoga studios, and counting. They host thousands of classes a week, each one dispelling the idea that you have to be bendy to enjoy yoga. Or yogic to love Hotpod Yoga. The role in a nutshell. Working alongside the CEO and COO, the Head of Finance will play a key leadership role within the executive management team, contributing to the strategic direction and success of the business. As the senior finance leader, this role will oversee all financial operations, from strategic planning and budgeting to reporting and governance, ensuring the company s financial health and growth. The Head of Finance will also provide strong guidance and support to the commercial function and collaborate closely with the CEO, COO, the franchise team and other key stakeholders to drive the company s success. This is a full-time hybrid role, with the expectation to work in our Brixton office 2-3 days per week as a minimum. Summary of key activities & responsibilities: Strategy: A fully participative member of the executive management team, you ll contribute to the definition and execution of business strategy and policy. Finance: Full Financial Ops responsibility across the business, including overseeing monthly financial reports, leading the preparation and submission of annual budgets and reports, identifying areas of improvement, supporting franchisees with financial tools, organising and managing accounting activities & overseeing company s payroll, plus other tasks aligned with the seniority of the role. Legal and Governance: Working closely with the CEO to ensure that appropriate Corporate Governance is in place. Risk Management: Evaluating financial risk in regards to new business opportunities, anticipating long term risks and opportunities and maintaining an accurate record of all assets to make sure they are properly safeguarded. People Strategy: Providing strategic leadership across the finance function including 1-2-1s, appraisals, active coaching and development Who is this for? We re looking for a finance professional with commercial acumen, a commitment to being an integral part of a growing SME with big ambitions, a strong work ethic and the ability to collaborate effectively with the entire team. Your skills, ability & knowledge: + Fully qualified ACCA/CIMA/ACA with a minimum 5 years PQE. + Proven experience in a senior finance role with a strong commercial finance and reporting background, ideally within a group structure & multi-site business e.g. + retail, hospitality, leisure or fitness. Franchise experience would be a bonus. + Experience of identifying areas of financial underperformance and working with business leaders to put in place remedial/turnaround strategies. + Experience working with external advisors and managing statutory accounting processes. + Software: Advanced Excel skills. Familiarity with Tableau and Xero is preferred. + Excellent communication skills with the ability to influence and collaborate with stakeholders at all levels of the business. + Strong leadership and people management skills, with the ability to motivate, coach, and develop a high-performing team. + High level of commercial acumen and a deep understanding of financial analysis and reporting. + Ability to work flexibly and meet tight deadlines, managing multiple priorities and conflicting demands. + Friendly, approachable, and confident in engaging with colleagues across all levels. + Proactive, with a hands-on approach and a genuine interest in supporting and developing others. A huge mission needs amazing people. And we invite you to join us. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Feb 12, 2025
Full time
An exciting and career enriching opportunity to join Europe s largest yoga business, Hotpod Yoga, as Head of Finance. Combining your commercial aptitude with astute financial accounting, you'll play a pivotal role in supporting our mission to bring the transformative power of yoga to more people and places than ever before. Join us in making a meaningful impact on the well-being of our community where your expertise will help ensure the financial health and continued growth of our innovative immersive yoga experience. The Role at a Glance: Snr Finance Manager / Head of Finance (Fully Qualified) Brixton Office Based / Hybrid Working 2-3 Days Per Week £70,000 - £80,000 Plus Benefits Package Including Share Options, Private Healthcare, Pension and More Potential growth to Finance Director Company: Europe s largest yoga business with 400K customers & 61 studios nationwide (Franchised) Your Background: ACCA, CIMA or ACA. Financial Accounting, Strategy, Payroll, Risk Management, Team Leadership, Coaching, Multi-Site Consumer Business. Your Traits: Data Integrity & Precision, Confidence, Curiosity, Commercially-Driven, Growth Focused, Collaborative. Who we are: Hotpod Yoga is Europe s largest yoga business. Founded in 2013 by two childhood friends, Max Henderson (a strategy consultant) and Nick Higgins (a teacher) and now a certified B Corp, we want to take yoga to more people and places than ever before by doing two things: Creating a yoga experience like no other: We ve set out to design an extraordinary yoga studio and build a strong brand - in a cocooning pod, with carefully engineered sound and scents and a consistent 37 warmth: the perfect conditions to stretch out and deeply relax a diverse audience - providing intense and immersive classes for the expert and novice alike. Empowering Hotpod owners all over the world: The Hotpod Yoga experience was designed to be shared. Not just with a broad range of students but with aspiring teachers: franchise owners who could share all of the brand s infrastructure, passion and innovation, and hit the ground running with their own Hotpod business. In 2025, there are over 60 Hotpod Yoga studios, and counting. They host thousands of classes a week, each one dispelling the idea that you have to be bendy to enjoy yoga. Or yogic to love Hotpod Yoga. The role in a nutshell. Working alongside the CEO and COO, the Head of Finance will play a key leadership role within the executive management team, contributing to the strategic direction and success of the business. As the senior finance leader, this role will oversee all financial operations, from strategic planning and budgeting to reporting and governance, ensuring the company s financial health and growth. The Head of Finance will also provide strong guidance and support to the commercial function and collaborate closely with the CEO, COO, the franchise team and other key stakeholders to drive the company s success. This is a full-time hybrid role, with the expectation to work in our Brixton office 2-3 days per week as a minimum. Summary of key activities & responsibilities: Strategy: A fully participative member of the executive management team, you ll contribute to the definition and execution of business strategy and policy. Finance: Full Financial Ops responsibility across the business, including overseeing monthly financial reports, leading the preparation and submission of annual budgets and reports, identifying areas of improvement, supporting franchisees with financial tools, organising and managing accounting activities & overseeing company s payroll, plus other tasks aligned with the seniority of the role. Legal and Governance: Working closely with the CEO to ensure that appropriate Corporate Governance is in place. Risk Management: Evaluating financial risk in regards to new business opportunities, anticipating long term risks and opportunities and maintaining an accurate record of all assets to make sure they are properly safeguarded. People Strategy: Providing strategic leadership across the finance function including 1-2-1s, appraisals, active coaching and development Who is this for? We re looking for a finance professional with commercial acumen, a commitment to being an integral part of a growing SME with big ambitions, a strong work ethic and the ability to collaborate effectively with the entire team. Your skills, ability & knowledge: + Fully qualified ACCA/CIMA/ACA with a minimum 5 years PQE. + Proven experience in a senior finance role with a strong commercial finance and reporting background, ideally within a group structure & multi-site business e.g. + retail, hospitality, leisure or fitness. Franchise experience would be a bonus. + Experience of identifying areas of financial underperformance and working with business leaders to put in place remedial/turnaround strategies. + Experience working with external advisors and managing statutory accounting processes. + Software: Advanced Excel skills. Familiarity with Tableau and Xero is preferred. + Excellent communication skills with the ability to influence and collaborate with stakeholders at all levels of the business. + Strong leadership and people management skills, with the ability to motivate, coach, and develop a high-performing team. + High level of commercial acumen and a deep understanding of financial analysis and reporting. + Ability to work flexibly and meet tight deadlines, managing multiple priorities and conflicting demands. + Friendly, approachable, and confident in engaging with colleagues across all levels. + Proactive, with a hands-on approach and a genuine interest in supporting and developing others. A huge mission needs amazing people. And we invite you to join us. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Senior Automation Engineer Are you a passionate Automation Engineer looking to work on diverse and impactful projects? Do you thrive on improving processes and quality standards while driving automation innovation? If so, we'd love to hear from you! About the Role As part of our QA team, you'll work across various projects to enhance the quality and performance of our customers' platforms. This is a hands-on role where you'll contribute to development discussions, implement automated testing solutions, and play a key part in our agile delivery processes. Key Responsibilities We are looking for someone who can: Develop and deliver automated testing for software projects while contributing to development discussions. Work across multiple projects, focusing on core development, bespoke client requests, and performance QA. Stay up to date with advancements in automation software development. Take ownership of complex tasks across the test development spectrum. Write quality code, peer-review pull requests, and mentor others in creating high-quality solutions. Collaborate with DevOps engineers to identify and resolve performance issues. Support and mentor junior and mid-level testers in manual, automation, and performance testing. Participate in planning sessions with clients and Business Analysts. Contribute to continuous improvement in our agile delivery process. What We're Looking For Essential Skills and Experience: Proficient in JavaScript. MUST BE ELGIBLE FOR SECRUITY AND POLICE CLEARANCE Experience with cloud technologies such as Microsoft Azure or AWS. Hands-on experience with browser automation tools and writing Cucumber/Gherkin. Familiarity with OWASP Testing Tools and CI/CD pipelines. Knowledge of ISTQB/ISEB qualifications, JIRA, and Microsoft Azure DevOps. Experience in performance testing (K6 experience is advantageous). Competent in root cause analysis and understanding of system architecture. Experience in desktop, mobile, and bespoke application testing. Strong communication skills, especially with non-technical stakeholders. A collaborative team player passionate about QA and continuous improvement LINE MANAGEMENT EXPEREINCE NEEDED Desirable Skills: Experience in training others. Knowledge of additional development languages (e.g., C#, Java, Python). Understanding of WCAG Accessibility standards. Eligibility and Security Clearance To apply for this role, you must either hold or be eligible for UK Government Security Clearance (SC level). Work Environment This role offers a hybrid working environment, with homeworking options available. Applicants must maintain a safe and productive homeworking setup.
Feb 12, 2025
Full time
Senior Automation Engineer Are you a passionate Automation Engineer looking to work on diverse and impactful projects? Do you thrive on improving processes and quality standards while driving automation innovation? If so, we'd love to hear from you! About the Role As part of our QA team, you'll work across various projects to enhance the quality and performance of our customers' platforms. This is a hands-on role where you'll contribute to development discussions, implement automated testing solutions, and play a key part in our agile delivery processes. Key Responsibilities We are looking for someone who can: Develop and deliver automated testing for software projects while contributing to development discussions. Work across multiple projects, focusing on core development, bespoke client requests, and performance QA. Stay up to date with advancements in automation software development. Take ownership of complex tasks across the test development spectrum. Write quality code, peer-review pull requests, and mentor others in creating high-quality solutions. Collaborate with DevOps engineers to identify and resolve performance issues. Support and mentor junior and mid-level testers in manual, automation, and performance testing. Participate in planning sessions with clients and Business Analysts. Contribute to continuous improvement in our agile delivery process. What We're Looking For Essential Skills and Experience: Proficient in JavaScript. MUST BE ELGIBLE FOR SECRUITY AND POLICE CLEARANCE Experience with cloud technologies such as Microsoft Azure or AWS. Hands-on experience with browser automation tools and writing Cucumber/Gherkin. Familiarity with OWASP Testing Tools and CI/CD pipelines. Knowledge of ISTQB/ISEB qualifications, JIRA, and Microsoft Azure DevOps. Experience in performance testing (K6 experience is advantageous). Competent in root cause analysis and understanding of system architecture. Experience in desktop, mobile, and bespoke application testing. Strong communication skills, especially with non-technical stakeholders. A collaborative team player passionate about QA and continuous improvement LINE MANAGEMENT EXPEREINCE NEEDED Desirable Skills: Experience in training others. Knowledge of additional development languages (e.g., C#, Java, Python). Understanding of WCAG Accessibility standards. Eligibility and Security Clearance To apply for this role, you must either hold or be eligible for UK Government Security Clearance (SC level). Work Environment This role offers a hybrid working environment, with homeworking options available. Applicants must maintain a safe and productive homeworking setup.
Job Title: 2nd Line Network Engineer Contract Type: Permanent, full time (37.5 hours per week) Salary: Up to 50,000 Location: Chelsea, West London - Fully on site Our client is seeking a skilled and motivated Network Engineer to play a key role in delivering first-class IT support and network solutions. This position involves managing day-to-day support cases for customer infrastructure while working closely with the internal support team to ensure timely resolution of incidents, service requests, and changes. The ideal candidate will have strong problem-solving skills, a solid understanding of network principles (Routing, Switching, Wireless, and Security Technologies), and experience with Network Management Platforms and ITSM systems. If you're passionate about technology, thrive in a fast-paced environment, and are ready to take on an exciting challenge at a customer site, this role could be a great fit for you. Responsibilities: Provide 1st and 2nd line support, managing and resolving cases within SLA timeframes using the corporate ITSM system. Handle service and change requests, ensuring timely resolution within agreed SLA limits. Monitor and proactively manage customer networks using tools like SolarWinds and XMC software. Pre-stage and test equipment for small project rollouts. Support and maintain networking hardware and software infrastructure, including LAN, Wireless LAN, Uninterrupted Power Supplies (UPS), Firewalls, and cabling. Perform advanced performance monitoring using Network Management Tools. Create and maintain detailed site support documentation. Work on-site at the customer location to ensure a high level of service. Required Skills and Experience: Strong experience with Extreme Fabric and Edge Network Solutions (EXoS and VOSS). Knowledge of Extreme WLAN Technology (CloudIQ, ECC). Familiarity with Extreme Software Solutions (NAC, A3, XMC, Analytics). At least 3 years of network engineering experience in LAN Switching and Routing. Extensive experience supporting Extreme/Cisco solutions (to CCNA level). Solid knowledge of LAN protocols, including OSPF, BGP, Fabric, Layer 2, and Layer 3. ITIL understanding and experience working with ITSM systems. Strong written and verbal communication skills. Proven ability to perform in high-pressure environments. Desired Skills and Experience: Advanced experience supporting Extreme/Cisco solutions (to CCPA level). Knowledge of Firewall Technologies (Cisco, Palo Alto, Forcepoint). Our client is looking for a proactive, solution-oriented professional who brings passion to their work and thrives in a collaborative environment. If you enjoy solving complex technical challenges and delivering excellent customer experiences, this role will provide an opportunity to showcase your skills and grow your career. Apply now to join a team dedicated to delivering cutting-edge technology solutions!
Feb 12, 2025
Full time
Job Title: 2nd Line Network Engineer Contract Type: Permanent, full time (37.5 hours per week) Salary: Up to 50,000 Location: Chelsea, West London - Fully on site Our client is seeking a skilled and motivated Network Engineer to play a key role in delivering first-class IT support and network solutions. This position involves managing day-to-day support cases for customer infrastructure while working closely with the internal support team to ensure timely resolution of incidents, service requests, and changes. The ideal candidate will have strong problem-solving skills, a solid understanding of network principles (Routing, Switching, Wireless, and Security Technologies), and experience with Network Management Platforms and ITSM systems. If you're passionate about technology, thrive in a fast-paced environment, and are ready to take on an exciting challenge at a customer site, this role could be a great fit for you. Responsibilities: Provide 1st and 2nd line support, managing and resolving cases within SLA timeframes using the corporate ITSM system. Handle service and change requests, ensuring timely resolution within agreed SLA limits. Monitor and proactively manage customer networks using tools like SolarWinds and XMC software. Pre-stage and test equipment for small project rollouts. Support and maintain networking hardware and software infrastructure, including LAN, Wireless LAN, Uninterrupted Power Supplies (UPS), Firewalls, and cabling. Perform advanced performance monitoring using Network Management Tools. Create and maintain detailed site support documentation. Work on-site at the customer location to ensure a high level of service. Required Skills and Experience: Strong experience with Extreme Fabric and Edge Network Solutions (EXoS and VOSS). Knowledge of Extreme WLAN Technology (CloudIQ, ECC). Familiarity with Extreme Software Solutions (NAC, A3, XMC, Analytics). At least 3 years of network engineering experience in LAN Switching and Routing. Extensive experience supporting Extreme/Cisco solutions (to CCNA level). Solid knowledge of LAN protocols, including OSPF, BGP, Fabric, Layer 2, and Layer 3. ITIL understanding and experience working with ITSM systems. Strong written and verbal communication skills. Proven ability to perform in high-pressure environments. Desired Skills and Experience: Advanced experience supporting Extreme/Cisco solutions (to CCPA level). Knowledge of Firewall Technologies (Cisco, Palo Alto, Forcepoint). Our client is looking for a proactive, solution-oriented professional who brings passion to their work and thrives in a collaborative environment. If you enjoy solving complex technical challenges and delivering excellent customer experiences, this role will provide an opportunity to showcase your skills and grow your career. Apply now to join a team dedicated to delivering cutting-edge technology solutions!
Our client, is a leader in the Defence and Security sector, they're seeking a Principal ILS Engineer for a permanent position. The role is based in High Wycombe and the successful candidate will report to the Head of Support. This position offers an opportunity to grow your career within a dynamic environment, with exposure to groundbreaking technologies and systems, including the world's first of its kind! They will challenge and support you to nurture your potential as an engineer, giving you the opportunity to utilise and build your skills across all Integrated Logistics Support (ILS) disciplines, including Reliability, Availability, Maintainability, Human Factors, Training, Lifecycle Engineering, and Support Solution Design. Key Responsibilities: Working under the mentorship of the Head of Support, you will apply sound engineering judgement to ensure products are developed to be supportable and to develop the support solution and acquire the necessary resources for support. You will act as the ILS Project Lead and take ownership of ILS activities where required. Responsibilities include : Tailoring the scope and scale of ILS activities to meet the User, Customer, and our client's requirements Working collaboratively with designers to improve reliability, maintainability, and usability aspects of designs Providing input to develop the optimum support solution for each customer Completing lifecycle cost analyses, level of repair analyses, sparing analyses, and failure modes and effects analyses Eliciting and deriving support requirements and proposing verification methods Developing supportability cases and conducting analyses to provide progressive assurance of support solutions Performing reliability modelling and maintainability analysis to optimise support arrangements Assessing the human element of systems, including potential for human error contributing to system failures Preparing technical manuals such as troubleshooting guides or operations and maintenance manuals Assisting with hazard identification and mitigation through system hazard analysis Formulating and implementing the obsolescence strategy for a product line Supporting the continuous improvement of processes, policies, and procedures Skills, Qualification, and Experience: Our client is looking for a dynamic, professional engineer, with experience in a high technology or regulated industry. You should have: A bachelor's degree in engineering or a technical equivalent (navy, army or air force equivalent in mechanical or electrical) or equivalent experience Knowledge and experience in Reliability & Maintainability - Reliability Prediction, RBDs, FTAs, FMECAs, MTAs, FRACAS/DRACAS, etc. Ability to review work produced by domain specialists across: Integrated Logistics Support - LCC, LORA, sparing, obsolescence, etc. Operational Analysis & Whole Life Cost Modelling - Business Case Analysis, Availability Trade-Off Analysis, etc. Training Development, Design and Delivery Security Clearance (SC) or the capability to achieve it A full driving licence (role is office-based with occasional travel across sites and to customer and supplier locations) Experience using PTC Windchill, Isograph, or other modelling software (considered an asset) Personal Attributes: To achieve your personal and professional goals, you will: Display excellent interpersonal skills with a talent for rapidly building rapport with a broad range of internal and external customers Resolve conflict wherever it arises, promoting harmony within the team Possess excellent communication skills and the empathy to adapt your communication style to others' needs Provide mentorship and guidance to less experienced co-workers Benefits on Offer: Optional 9 day fortnight TOIL (Time off in Lieu) Flexible working hours 1pm finish on a Friday Annual bonus Hybrid working for certain job roles Casual dress 25 days holiday with Christmas shut down Option to buy or sell holiday Private healthcare, dental, and critical illness options via salary sacrifice Discounts at over 200 online stores through the reward hub 4 x annual salary life cover Pension starting at 5% Employer / 4% Employee, with options to adjust contributions If you are ready to advance your career as a Principal ILS Engineer, apply now to join our client in shaping the future of defence and security technology! I would recommend applying for this role, even if you feel that you don't hit all of the requirements! Please reach out to me to discuss further.
Feb 12, 2025
Full time
Our client, is a leader in the Defence and Security sector, they're seeking a Principal ILS Engineer for a permanent position. The role is based in High Wycombe and the successful candidate will report to the Head of Support. This position offers an opportunity to grow your career within a dynamic environment, with exposure to groundbreaking technologies and systems, including the world's first of its kind! They will challenge and support you to nurture your potential as an engineer, giving you the opportunity to utilise and build your skills across all Integrated Logistics Support (ILS) disciplines, including Reliability, Availability, Maintainability, Human Factors, Training, Lifecycle Engineering, and Support Solution Design. Key Responsibilities: Working under the mentorship of the Head of Support, you will apply sound engineering judgement to ensure products are developed to be supportable and to develop the support solution and acquire the necessary resources for support. You will act as the ILS Project Lead and take ownership of ILS activities where required. Responsibilities include : Tailoring the scope and scale of ILS activities to meet the User, Customer, and our client's requirements Working collaboratively with designers to improve reliability, maintainability, and usability aspects of designs Providing input to develop the optimum support solution for each customer Completing lifecycle cost analyses, level of repair analyses, sparing analyses, and failure modes and effects analyses Eliciting and deriving support requirements and proposing verification methods Developing supportability cases and conducting analyses to provide progressive assurance of support solutions Performing reliability modelling and maintainability analysis to optimise support arrangements Assessing the human element of systems, including potential for human error contributing to system failures Preparing technical manuals such as troubleshooting guides or operations and maintenance manuals Assisting with hazard identification and mitigation through system hazard analysis Formulating and implementing the obsolescence strategy for a product line Supporting the continuous improvement of processes, policies, and procedures Skills, Qualification, and Experience: Our client is looking for a dynamic, professional engineer, with experience in a high technology or regulated industry. You should have: A bachelor's degree in engineering or a technical equivalent (navy, army or air force equivalent in mechanical or electrical) or equivalent experience Knowledge and experience in Reliability & Maintainability - Reliability Prediction, RBDs, FTAs, FMECAs, MTAs, FRACAS/DRACAS, etc. Ability to review work produced by domain specialists across: Integrated Logistics Support - LCC, LORA, sparing, obsolescence, etc. Operational Analysis & Whole Life Cost Modelling - Business Case Analysis, Availability Trade-Off Analysis, etc. Training Development, Design and Delivery Security Clearance (SC) or the capability to achieve it A full driving licence (role is office-based with occasional travel across sites and to customer and supplier locations) Experience using PTC Windchill, Isograph, or other modelling software (considered an asset) Personal Attributes: To achieve your personal and professional goals, you will: Display excellent interpersonal skills with a talent for rapidly building rapport with a broad range of internal and external customers Resolve conflict wherever it arises, promoting harmony within the team Possess excellent communication skills and the empathy to adapt your communication style to others' needs Provide mentorship and guidance to less experienced co-workers Benefits on Offer: Optional 9 day fortnight TOIL (Time off in Lieu) Flexible working hours 1pm finish on a Friday Annual bonus Hybrid working for certain job roles Casual dress 25 days holiday with Christmas shut down Option to buy or sell holiday Private healthcare, dental, and critical illness options via salary sacrifice Discounts at over 200 online stores through the reward hub 4 x annual salary life cover Pension starting at 5% Employer / 4% Employee, with options to adjust contributions If you are ready to advance your career as a Principal ILS Engineer, apply now to join our client in shaping the future of defence and security technology! I would recommend applying for this role, even if you feel that you don't hit all of the requirements! Please reach out to me to discuss further.
Main Purpose of Job - Reporting to the Hubs/Service Management Lead, your prime responsibility will include being an expert on our customer servers and systems, providing technical support for IT equipment on our clients customer environments, our internal corporate and global remote sites. - Work as part of the Systems Management team delivering a quality 24/7 service to MSP/MSSP customers on a variety of hardware and software products. Including promoting and explaining services/products to customers - Provide day to day hands on technical support, administration and management of the customer managed IT Infrastructure and projects, - Install, configure computer hardware (servers, NAS, SANs, IP phones, mobile devices, workstations, peripherals etc.), operating systems, software and applications as well as resolve any technical issues that arise. - Carry out daily, weekly, monthly duties and applicable tasks as requested by the Service Management Lead. - Existing solutions you will be involved as part of a team in developing/maintain our in-house product ranges incorporating Sophos, VMware, Windows Server, VoIP platforms, email services, file replication, hotspot solutions, software distribution, web filtering, firewalling, virtualisation, high-availability and video entertainment services. Key Tasks Your prime responsibilities will be to: Assist with the administration of nominated customer IT equipment and networks, including o Implementation of patches and firmware updates o Configuration of the servers/equipment o Ensure Backups are completed, and complete test restore Ensuring the smooth running and patching of the customer environment. Monitoring usage/performance, ensuring they are working efficiently, including tight controls on hardware/software obsolesce - Be part of the support team for customer's users fault finding and solving problems, ensuring you own the problem until resolved ensuring users are regularly informed of progress and that all issues are logged within the ticketing system. - Follow departmental change control process and procedures. - Work within the remit of the companies cyber security policies. - Building the IT Hosting Infrastructure as required including Storage, Virtual Environments, Email, Backups(recovery/monitoring) - Build laptops and PC's according to internal & customer specifications as applicable ensuring that they are completed in accordance with customers IT security policies and accreditation standards, including the creation of standardised build images. - Work with external suppliers where support cannot be done in house to assist IT with problem resolution. - Be part of the 24/7 on call rota responding to calls as required - Continuous evaluation of existing processes/procedures ensuring Desktop Support is carried out in the most efficient and effective manner, working with the Hubs/Service Management Lead to initiate appropriate best practice and corrective action. - Conduct research and make recommendations on products, services, protocols and standards in support of all desktop procurement and development efforts. Decision Making & Judgement The job holder will make informed decisions: In resolving conflicting work priorities In judging the most appropriate technology to recommend as solutions As to the most efficient resolution of escalated customer issues The job holder will demonstrate: Sound engineering judgement Adaptability and Flexibility in an interesting and demanding work environment An appreciation of commercial issues in all dealings with customers and suppliers. Experience/Skills/Qualifications Mandatory Degree (2:1) or HND/HNC in IT/Engineering related area AND/OR at least 3 years equivalent experience Previous experience in an MSP environment A professional and flexible approach Proactive "can do" attitude Analytical mindset Ability to work effectively as part of a team, and independently on your own projects Ability to diagnose complex faults, document, communicate and follow up corrective actions A sound technical knowledge and experience of Windows Server 2019/22 build/configure/troubleshooting A sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including building, troubleshooting, patching A sound technical knowledge IT Security (anti-virus, firewalls) VMware build/HA/configure/troubleshooting experience Good knowledge of TCP/IP networking concepts including Routing, Switching, Firewalling, including Layer 7 firewalls Desirable A sound technical knowledge of any of the following: Endpoint Central, Veeam, PRTG A sound technical knowledge of Virtual Environments (VMware) Relevant Microsoft qualifications. Project planning and delivery experience Our Client is a Disability Confident Employer
Feb 12, 2025
Full time
Main Purpose of Job - Reporting to the Hubs/Service Management Lead, your prime responsibility will include being an expert on our customer servers and systems, providing technical support for IT equipment on our clients customer environments, our internal corporate and global remote sites. - Work as part of the Systems Management team delivering a quality 24/7 service to MSP/MSSP customers on a variety of hardware and software products. Including promoting and explaining services/products to customers - Provide day to day hands on technical support, administration and management of the customer managed IT Infrastructure and projects, - Install, configure computer hardware (servers, NAS, SANs, IP phones, mobile devices, workstations, peripherals etc.), operating systems, software and applications as well as resolve any technical issues that arise. - Carry out daily, weekly, monthly duties and applicable tasks as requested by the Service Management Lead. - Existing solutions you will be involved as part of a team in developing/maintain our in-house product ranges incorporating Sophos, VMware, Windows Server, VoIP platforms, email services, file replication, hotspot solutions, software distribution, web filtering, firewalling, virtualisation, high-availability and video entertainment services. Key Tasks Your prime responsibilities will be to: Assist with the administration of nominated customer IT equipment and networks, including o Implementation of patches and firmware updates o Configuration of the servers/equipment o Ensure Backups are completed, and complete test restore Ensuring the smooth running and patching of the customer environment. Monitoring usage/performance, ensuring they are working efficiently, including tight controls on hardware/software obsolesce - Be part of the support team for customer's users fault finding and solving problems, ensuring you own the problem until resolved ensuring users are regularly informed of progress and that all issues are logged within the ticketing system. - Follow departmental change control process and procedures. - Work within the remit of the companies cyber security policies. - Building the IT Hosting Infrastructure as required including Storage, Virtual Environments, Email, Backups(recovery/monitoring) - Build laptops and PC's according to internal & customer specifications as applicable ensuring that they are completed in accordance with customers IT security policies and accreditation standards, including the creation of standardised build images. - Work with external suppliers where support cannot be done in house to assist IT with problem resolution. - Be part of the 24/7 on call rota responding to calls as required - Continuous evaluation of existing processes/procedures ensuring Desktop Support is carried out in the most efficient and effective manner, working with the Hubs/Service Management Lead to initiate appropriate best practice and corrective action. - Conduct research and make recommendations on products, services, protocols and standards in support of all desktop procurement and development efforts. Decision Making & Judgement The job holder will make informed decisions: In resolving conflicting work priorities In judging the most appropriate technology to recommend as solutions As to the most efficient resolution of escalated customer issues The job holder will demonstrate: Sound engineering judgement Adaptability and Flexibility in an interesting and demanding work environment An appreciation of commercial issues in all dealings with customers and suppliers. Experience/Skills/Qualifications Mandatory Degree (2:1) or HND/HNC in IT/Engineering related area AND/OR at least 3 years equivalent experience Previous experience in an MSP environment A professional and flexible approach Proactive "can do" attitude Analytical mindset Ability to work effectively as part of a team, and independently on your own projects Ability to diagnose complex faults, document, communicate and follow up corrective actions A sound technical knowledge and experience of Windows Server 2019/22 build/configure/troubleshooting A sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including building, troubleshooting, patching A sound technical knowledge IT Security (anti-virus, firewalls) VMware build/HA/configure/troubleshooting experience Good knowledge of TCP/IP networking concepts including Routing, Switching, Firewalling, including Layer 7 firewalls Desirable A sound technical knowledge of any of the following: Endpoint Central, Veeam, PRTG A sound technical knowledge of Virtual Environments (VMware) Relevant Microsoft qualifications. Project planning and delivery experience Our Client is a Disability Confident Employer
Bennett and Game are representing an, award-winning consultancy based in Bristol, who are seeking a structural engineer to join the team. Founded in 2007, this company is a dynamic and growing civil and structural engineering consultancy specialising in residential, office, public sector, and commercial projects. They are a close-knit team of engineers, who are looking for the right candidate to come onboard to support their growing work load. Structural Engineer Salary & Benefits Salary 28,000 - 38,000, depending on experience 25 days annual leave plus bank holidays Company performance-related bonus scheme Matched pension scheme of up to 5% Cycle to Work Scheme A supportive work environment that prioritises flexibility and balance, offering hybrid work twice a week. Work within a small, dedicated and friendly team. Structural Engineer Job Overview Liaising with the whole project team internally and with clients Project management, with increasing responsibility for costs and budget Site visits Structural surveying and report writing Engage in a broad range of projects, from single-dwelling residential builds to large-scale commercial developments. Flexibility with start and finish times, around the core working hours of Monday to Friday 9.30am to 4.30pm, and some hybrid working is possible. Employed on a permanent contract, working 37.5 hours per week. Structural Engineer Job Requirements MSc in structural / civil engineering plus between 2 and 4 years relevant post-graduate work experience A goal of achieving Chartership A knowledge of steel, concrete, timber, and load bearing masonry structures Experience with relevant computer software, preferably BIM/Revit capability and 3D modelling experience Ability to design to the Eurocodes Fa ade engineering knowledge Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Feb 12, 2025
Full time
Bennett and Game are representing an, award-winning consultancy based in Bristol, who are seeking a structural engineer to join the team. Founded in 2007, this company is a dynamic and growing civil and structural engineering consultancy specialising in residential, office, public sector, and commercial projects. They are a close-knit team of engineers, who are looking for the right candidate to come onboard to support their growing work load. Structural Engineer Salary & Benefits Salary 28,000 - 38,000, depending on experience 25 days annual leave plus bank holidays Company performance-related bonus scheme Matched pension scheme of up to 5% Cycle to Work Scheme A supportive work environment that prioritises flexibility and balance, offering hybrid work twice a week. Work within a small, dedicated and friendly team. Structural Engineer Job Overview Liaising with the whole project team internally and with clients Project management, with increasing responsibility for costs and budget Site visits Structural surveying and report writing Engage in a broad range of projects, from single-dwelling residential builds to large-scale commercial developments. Flexibility with start and finish times, around the core working hours of Monday to Friday 9.30am to 4.30pm, and some hybrid working is possible. Employed on a permanent contract, working 37.5 hours per week. Structural Engineer Job Requirements MSc in structural / civil engineering plus between 2 and 4 years relevant post-graduate work experience A goal of achieving Chartership A knowledge of steel, concrete, timber, and load bearing masonry structures Experience with relevant computer software, preferably BIM/Revit capability and 3D modelling experience Ability to design to the Eurocodes Fa ade engineering knowledge Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Main Purpose of Job - Reporting to the Hubs/Service Management Lead, your prime responsibility will include being an expert on our customer servers and systems, providing technical support for IT equipment for our clients customer systems, our internal corporate and global remote sites. - Work as part of the Service Management team delivering a quality 24/7 service to MSP/MSSP customers on a variety of hardware and software products. Including promoting and explaining services/products to customers - Provide day to day hands on technical support, administration and management of the customer managed IT Infrastructure and projects, - Monitor and support computer hardware (servers, NAS, SANs, IP phones, mobile devices, workstations, peripherals etc.), operating systems, software and applications as well as resolve any technical issues that arise. - Carry out daily, weekly, monthly duties and applicable tasks as requested by the Hubs/Service Management Lead. - Existing solutions you will be involved as part of a team in monitoring/supporting include our in-house product ranges incorporating Sophos, VMware, Windows Server, VoIP platforms, email services, file replication, hotspot solutions, software distribution, web filtering, firewalling, virtualisation, high availability and video entertainment services. Key Tasks - Assist with the administration of nominated customer IT equipment and networks, including: o Monitoring systems/services o Generate/Review reports for systems/services o Ensure support tickets are responded to in time and appropriately o Ensure SW/Firmware is maintained and up to date o Ensure Redundancy is monitored and maintained o Maintaining an up-to-date Patch Register o Escalating issues to internal teams for resolution with SLAs o Reporting issues/updates/resolutions to customers o Supporting the Systems Management team where required - Ensuring the smooth running and patching of the desktop environment. Monitoring usage/performance, ensuring they are working efficiently, including tight controls on hardware/software obsolesce - Be part of the support team for customer's users fault finding and solving problems, ensuring you own the problem until resolved ensuring users are regularly informed of progress and that all issues are logged within the ticketing system. - Follow departmental change control process and procedures. - Work within the remit of the companies cyber security policies. Support the Systems Management Team as required in providing: - Support the IT Hosting Infrastructure as required including Storage, Virtual Environments, Email, Backups(recovery/monitoring) - Support the IT Security Infrastructure as required, including Antivirus, Update/Patch management, Web Filtering Asset Management Responsibilities include: - Maintain user assets (including software licences) inventory and update changes when kit is moved/deployed within the company. Perform regular auditing of the asset register. - Maintain software compliance for all desktop operating systems, desktop application and client licences - Continuous evaluation of existing processes/procedures ensuring Desktop Support is carried out in the most efficient and effective manner, working with the Hubs/Service Management Lead to initiate appropriate best practice and corrective action. - Be part of the 24/7 on call rota responding to calls as required Decision Making & Judgement The job holder will make informed decisions: - In resolving conflicting work priorities - As to the most efficient resolution of escalated customer issues The job holder will demonstrate: - An appreciation of commercial issues in all dealings with customers and suppliers. - Sound engineering judgement - Adaptability and Flexibility in an interesting and demanding work environment - The ability to multi-task, work on your own initiative, prioritise workload, and able to solve problems efficiently. - Discretion and reliability. - A logical approach to problem solving and co-ordination of the information gathered to assist the technical team where necessary. - The day-to-day decision making for delivery and support of customer services reporting issues to the Hubs/Service Management Lead. Experience/Skills/Qualifications Mandatory HND/ Degree or equivalent in Computing or related discipline OR at least 2 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. A broad range of technical skills is required in terms of diverse IT hardware and business applications. A sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including troubleshooting, patching A sound technical knowledge of Windows Server 2019/2022 administration skills A good understanding of IT Security (anti-virus, hard drive encryption, authentication) Previous experience covering 1st/2nd line support roles and working in an MSP environment. Desirable A sound technical knowledge of any of the following: Endpoint Central, Veeam, PRTG A sound technical knowledge of Virtual Environments (VMware) Experience of administering and supporting Mitel phone system. Relevant Microsoft qualifications Our Client is a Disability Confident Employer
Feb 12, 2025
Full time
Main Purpose of Job - Reporting to the Hubs/Service Management Lead, your prime responsibility will include being an expert on our customer servers and systems, providing technical support for IT equipment for our clients customer systems, our internal corporate and global remote sites. - Work as part of the Service Management team delivering a quality 24/7 service to MSP/MSSP customers on a variety of hardware and software products. Including promoting and explaining services/products to customers - Provide day to day hands on technical support, administration and management of the customer managed IT Infrastructure and projects, - Monitor and support computer hardware (servers, NAS, SANs, IP phones, mobile devices, workstations, peripherals etc.), operating systems, software and applications as well as resolve any technical issues that arise. - Carry out daily, weekly, monthly duties and applicable tasks as requested by the Hubs/Service Management Lead. - Existing solutions you will be involved as part of a team in monitoring/supporting include our in-house product ranges incorporating Sophos, VMware, Windows Server, VoIP platforms, email services, file replication, hotspot solutions, software distribution, web filtering, firewalling, virtualisation, high availability and video entertainment services. Key Tasks - Assist with the administration of nominated customer IT equipment and networks, including: o Monitoring systems/services o Generate/Review reports for systems/services o Ensure support tickets are responded to in time and appropriately o Ensure SW/Firmware is maintained and up to date o Ensure Redundancy is monitored and maintained o Maintaining an up-to-date Patch Register o Escalating issues to internal teams for resolution with SLAs o Reporting issues/updates/resolutions to customers o Supporting the Systems Management team where required - Ensuring the smooth running and patching of the desktop environment. Monitoring usage/performance, ensuring they are working efficiently, including tight controls on hardware/software obsolesce - Be part of the support team for customer's users fault finding and solving problems, ensuring you own the problem until resolved ensuring users are regularly informed of progress and that all issues are logged within the ticketing system. - Follow departmental change control process and procedures. - Work within the remit of the companies cyber security policies. Support the Systems Management Team as required in providing: - Support the IT Hosting Infrastructure as required including Storage, Virtual Environments, Email, Backups(recovery/monitoring) - Support the IT Security Infrastructure as required, including Antivirus, Update/Patch management, Web Filtering Asset Management Responsibilities include: - Maintain user assets (including software licences) inventory and update changes when kit is moved/deployed within the company. Perform regular auditing of the asset register. - Maintain software compliance for all desktop operating systems, desktop application and client licences - Continuous evaluation of existing processes/procedures ensuring Desktop Support is carried out in the most efficient and effective manner, working with the Hubs/Service Management Lead to initiate appropriate best practice and corrective action. - Be part of the 24/7 on call rota responding to calls as required Decision Making & Judgement The job holder will make informed decisions: - In resolving conflicting work priorities - As to the most efficient resolution of escalated customer issues The job holder will demonstrate: - An appreciation of commercial issues in all dealings with customers and suppliers. - Sound engineering judgement - Adaptability and Flexibility in an interesting and demanding work environment - The ability to multi-task, work on your own initiative, prioritise workload, and able to solve problems efficiently. - Discretion and reliability. - A logical approach to problem solving and co-ordination of the information gathered to assist the technical team where necessary. - The day-to-day decision making for delivery and support of customer services reporting issues to the Hubs/Service Management Lead. Experience/Skills/Qualifications Mandatory HND/ Degree or equivalent in Computing or related discipline OR at least 2 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. A broad range of technical skills is required in terms of diverse IT hardware and business applications. A sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including troubleshooting, patching A sound technical knowledge of Windows Server 2019/2022 administration skills A good understanding of IT Security (anti-virus, hard drive encryption, authentication) Previous experience covering 1st/2nd line support roles and working in an MSP environment. Desirable A sound technical knowledge of any of the following: Endpoint Central, Veeam, PRTG A sound technical knowledge of Virtual Environments (VMware) Experience of administering and supporting Mitel phone system. Relevant Microsoft qualifications Our Client is a Disability Confident Employer
Scientific Software Development Engineer Permanent Role Full Time Livingston Competitive Salary Plus Exceptional Benefits Package Based in West Lothian, our client is an international market leader in high-end, high-value scientific instrumentation. Continued commercial success means their business is now seeking to hire a Software Development Engineer to complement the current team. Job description Reporting into the Software Team Leader, the Scientific Software Development Engineer will be responsible for contributing to the design, development, testing, documentation, and maintenance of system software for our scientific products. Key Objectives of the Role Gather requirements, design, code, test and maintain system software for Company products. Liaise with and support, through proper use of the defect tracking system, Software Testing. Produce manuals and support documentation for system software. Maintain full records and ensure safe keeping of all system software. Ensure that all activities comply with Company quality procedures. Propose, implement and demonstrate solutions to problems which may not, given the research and development environment, have clearly defined requirements. Provide support to Production and Sales teams, as required. Keep abreast of current technology and advise the Company on issues that may affect performance and success. Undertake off-site visits, and/or remote in, as required to install, service or maintain software systems and computer related hardware. Undertake other duties as allocated by Software Team Leader. Required Skills and Qualifications Degree in software engineering or a related engineering/science discipline with relevant software development experience. Strong programming skills in C++, Delphi or a similar language Microsoft windows programming experience A thorough understanding of object-oriented design methods and patterns Demonstrable UI design skills Experience of using Source Code Management and Bug tracking tools in a team environment PREFERRED EDUCATION / EXPERIENCE Experience of C# and Python Familiar to Agile software development principles and patterns Scientific or Mathematical programming - Data Analysis Algorithms, statistics, etc. Instrumentation scientific/medical, hardware interfacing, data acquisition, e.g., USB devices, sensors, motor control, and electronics etc. A background in scientific research This a great opportunity to join an established and growing global business. In return we offer excellent financial rewards and career development prospects. The Company has a 37.5 hour flexible working week and a comprehensive benefits package. To apply please contact Zela Mole at ESSrecruit url removed)
Feb 12, 2025
Full time
Scientific Software Development Engineer Permanent Role Full Time Livingston Competitive Salary Plus Exceptional Benefits Package Based in West Lothian, our client is an international market leader in high-end, high-value scientific instrumentation. Continued commercial success means their business is now seeking to hire a Software Development Engineer to complement the current team. Job description Reporting into the Software Team Leader, the Scientific Software Development Engineer will be responsible for contributing to the design, development, testing, documentation, and maintenance of system software for our scientific products. Key Objectives of the Role Gather requirements, design, code, test and maintain system software for Company products. Liaise with and support, through proper use of the defect tracking system, Software Testing. Produce manuals and support documentation for system software. Maintain full records and ensure safe keeping of all system software. Ensure that all activities comply with Company quality procedures. Propose, implement and demonstrate solutions to problems which may not, given the research and development environment, have clearly defined requirements. Provide support to Production and Sales teams, as required. Keep abreast of current technology and advise the Company on issues that may affect performance and success. Undertake off-site visits, and/or remote in, as required to install, service or maintain software systems and computer related hardware. Undertake other duties as allocated by Software Team Leader. Required Skills and Qualifications Degree in software engineering or a related engineering/science discipline with relevant software development experience. Strong programming skills in C++, Delphi or a similar language Microsoft windows programming experience A thorough understanding of object-oriented design methods and patterns Demonstrable UI design skills Experience of using Source Code Management and Bug tracking tools in a team environment PREFERRED EDUCATION / EXPERIENCE Experience of C# and Python Familiar to Agile software development principles and patterns Scientific or Mathematical programming - Data Analysis Algorithms, statistics, etc. Instrumentation scientific/medical, hardware interfacing, data acquisition, e.g., USB devices, sensors, motor control, and electronics etc. A background in scientific research This a great opportunity to join an established and growing global business. In return we offer excellent financial rewards and career development prospects. The Company has a 37.5 hour flexible working week and a comprehensive benefits package. To apply please contact Zela Mole at ESSrecruit url removed)
Job Title: Principal ILS Engineer Location: High Wycombe Salary: DOE - We are booking interviews next week! Please call or email for a slot Key Skills: Integrated Logistics Support, Reliability, Lifecycle Engineering, Defence, Maritime, Naval, RBDs, FMECAs, MTAs, FRACAS/DRACAS, FMEA, RBDs, FTAs Join Our Team as a Principal ILS Engineer and Drive Supportability to New Heights! Are you a meticulous Principal ILS Engineer with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier standards in a well-established engineering organization? Look no further! We invite you to join our team in High Wycombe and be a key driver of engineering excellence. About Us: As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented Principal Supportability Engineer to contribute to our continued success. The Role: So, what will you be doing as a Principal ILS Engineer ? Lead ILS activities across multiple systems, tailoring the scope to meet customer and project requirements. Collaborate with design teams to enhance the reliability, maintainability, and usability of Ultra's designs. Develop and deliver optimal support solutions aligned with product and capability roadmaps. Conduct detailed analyses, including: Life Cycle Cost Analysis Failure Modes and Effects Analysis (FMEA) Level of Repair Analysis (LORA) Reliability Block Diagrams (RBDs) and Fault Tree Analyses (FTAs) Drive the development of supportability cases and technical manuals, such as troubleshooting guides and operations/maintenance documentation. Formulate obsolescence strategies for product lines and support hazard mitigation through system hazard analysis. Continuously improve processes, policies, and procedures to enhance operational effectiveness. What are we looking for in our next Principal ILS Engineer ? A bachelor's degree in engineering or equivalent technical/military experience in mechanical, electrical, or related fields. Robust knowledge and experience in: Reliability & Maintainability (e.g., RBDs, FMECAs, MTAs, FRACAS/DRACAS). Integrated Logistics Support (e.g., LCC, LORA, obsolescence strategies). Operational Analysis & Whole Life Cost Modelling (e.g., COIEAs, Availability Trade-Off Analysis). Training Development, Design, and Delivery. Proficiency with tools like PTC Windchill, Isograph, or similar modelling software (preferred). Security Clearance (SC) or eligibility to achieve SC, with no caveats. A full UK driving license, with occasional travel required across Ultra sites and to customer and supplier locations. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Principal Supportability Engineer, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Principal Supportability Engineer, hit that apply button now! Perks and Benefits: Competitive Salary: Attractive compensation package based on experience and expertise. Comprehensive Benefits: Health, dental, and retirement plans to support your well-being. Professional Growth: Opportunities for continuous learning and career advancement. Cutting-Edge Projects: Engage in groundbreaking engineering projects that impact the industry. Collaborative Environment: Work alongside industry experts in a dynamic and innovative setting . How to Apply: Showcase your expertise and passion for Reliability & Maintainability. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in High Wycombe. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Feb 12, 2025
Full time
Job Title: Principal ILS Engineer Location: High Wycombe Salary: DOE - We are booking interviews next week! Please call or email for a slot Key Skills: Integrated Logistics Support, Reliability, Lifecycle Engineering, Defence, Maritime, Naval, RBDs, FMECAs, MTAs, FRACAS/DRACAS, FMEA, RBDs, FTAs Join Our Team as a Principal ILS Engineer and Drive Supportability to New Heights! Are you a meticulous Principal ILS Engineer with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier standards in a well-established engineering organization? Look no further! We invite you to join our team in High Wycombe and be a key driver of engineering excellence. About Us: As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented Principal Supportability Engineer to contribute to our continued success. The Role: So, what will you be doing as a Principal ILS Engineer ? Lead ILS activities across multiple systems, tailoring the scope to meet customer and project requirements. Collaborate with design teams to enhance the reliability, maintainability, and usability of Ultra's designs. Develop and deliver optimal support solutions aligned with product and capability roadmaps. Conduct detailed analyses, including: Life Cycle Cost Analysis Failure Modes and Effects Analysis (FMEA) Level of Repair Analysis (LORA) Reliability Block Diagrams (RBDs) and Fault Tree Analyses (FTAs) Drive the development of supportability cases and technical manuals, such as troubleshooting guides and operations/maintenance documentation. Formulate obsolescence strategies for product lines and support hazard mitigation through system hazard analysis. Continuously improve processes, policies, and procedures to enhance operational effectiveness. What are we looking for in our next Principal ILS Engineer ? A bachelor's degree in engineering or equivalent technical/military experience in mechanical, electrical, or related fields. Robust knowledge and experience in: Reliability & Maintainability (e.g., RBDs, FMECAs, MTAs, FRACAS/DRACAS). Integrated Logistics Support (e.g., LCC, LORA, obsolescence strategies). Operational Analysis & Whole Life Cost Modelling (e.g., COIEAs, Availability Trade-Off Analysis). Training Development, Design, and Delivery. Proficiency with tools like PTC Windchill, Isograph, or similar modelling software (preferred). Security Clearance (SC) or eligibility to achieve SC, with no caveats. A full UK driving license, with occasional travel required across Ultra sites and to customer and supplier locations. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Principal Supportability Engineer, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Principal Supportability Engineer, hit that apply button now! Perks and Benefits: Competitive Salary: Attractive compensation package based on experience and expertise. Comprehensive Benefits: Health, dental, and retirement plans to support your well-being. Professional Growth: Opportunities for continuous learning and career advancement. Cutting-Edge Projects: Engage in groundbreaking engineering projects that impact the industry. Collaborative Environment: Work alongside industry experts in a dynamic and innovative setting . How to Apply: Showcase your expertise and passion for Reliability & Maintainability. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in High Wycombe. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Software Engineering Opportunities Defence / National Security Industry Salaries up to 100,000 Security Clearance Required Cheltenham MERITUS are working with a number of Defence / National Security clients in the Cheltenham area looking to grow their software engineering functions. We're looking to speak with experienced software engineers holding active security clearance (SC, DV, eDV). Join a variety of our clients where your skills and expertise are not just valued but celebrated. As a vital asset to their organisation, you'll have the opportunity to contribute to ground-breaking projects and initiatives that make a real difference. We're looking for people with experience in the following areas: Experience programming in at least one of: Java, Python, JavaScript, C++, C#, React. Strong experience developing solutions in an Agile / Scrum environment. Exposure to building CI / CD solutions (Docker, Kubernetes, Jenkins Git etc). Holding active clearance (SC, DV, eDV). Available Roles: Lead Developers, National Security / Defence, C++ or Python, Up to 80,000. Senior Developers, National Security, Java, Python or JavaScript, Up to 105,000 Cyber Software Engineers, National Security, Python or C++, Up to 105,000 Data Software Engineers, National Security, Python & SQL, Up to 105,000 Developers, National Security / Defence, C++, Python or Java, Up to 60,000. Senior Developers, Consultancy, Java, Python or JavaScript, Up to 85,000. Senior Developers, Consultancy, Java / React, Up to 100,000. Mid Level Developers, Small Consultancy, Java, Python or JavaScript, Up to 85,000. If you're interested in hearing more about any of these opportunities then please apply today!
Feb 12, 2025
Full time
Software Engineering Opportunities Defence / National Security Industry Salaries up to 100,000 Security Clearance Required Cheltenham MERITUS are working with a number of Defence / National Security clients in the Cheltenham area looking to grow their software engineering functions. We're looking to speak with experienced software engineers holding active security clearance (SC, DV, eDV). Join a variety of our clients where your skills and expertise are not just valued but celebrated. As a vital asset to their organisation, you'll have the opportunity to contribute to ground-breaking projects and initiatives that make a real difference. We're looking for people with experience in the following areas: Experience programming in at least one of: Java, Python, JavaScript, C++, C#, React. Strong experience developing solutions in an Agile / Scrum environment. Exposure to building CI / CD solutions (Docker, Kubernetes, Jenkins Git etc). Holding active clearance (SC, DV, eDV). Available Roles: Lead Developers, National Security / Defence, C++ or Python, Up to 80,000. Senior Developers, National Security, Java, Python or JavaScript, Up to 105,000 Cyber Software Engineers, National Security, Python or C++, Up to 105,000 Data Software Engineers, National Security, Python & SQL, Up to 105,000 Developers, National Security / Defence, C++, Python or Java, Up to 60,000. Senior Developers, Consultancy, Java, Python or JavaScript, Up to 85,000. Senior Developers, Consultancy, Java / React, Up to 100,000. Mid Level Developers, Small Consultancy, Java, Python or JavaScript, Up to 85,000. If you're interested in hearing more about any of these opportunities then please apply today!
1st Line Team Leader Sheffield 30,000 - 35,000 Your new role As a first-line team leader, you will support our first line it engineers providing industry leading it support to our clients. Supporting the team with learning and development as well as being an escalation point for tickets. You will work as part of the Support Management team to ensure the successful delivery of department strategic objectives. Responsibilities Oversee the day-to-day operations of the support desk, monitoring the ticket queue and escalating tickets as needed, ensuring SLAs are met, and tickets are handled with care. Inspire, mentor, and manage our first-line support technicians, creating a positive and productive environment. Monitoring and reporting on failovers to find out what/why they have happened - and fix. Deliver training sessions on new products, tools, and processes to keep the team up-to-date and performing at their best. Take part in a management on-call rota for first line related HR matters outside of office hours. Manage the team rota. This includes managing sickness and holidays within your team. Work with the Support Management team to support and deliver department and company strategic objectives. Identify areas for improvement in workflows and processes, and support with designing and implementing changes to boost efficiency and quality. Ensure our clients get the best experience by resolving their IT issues quickly and efficiently and stepping in when issues need extra attention. Play a key role in hiring the right talent to join the team, ensuring we're set up for success with the best people onboard. Personal Development: Help your team grow professionally by supporting their career aspirations, offering coaching, and creating tailored development plans. Conduct regular one-on-ones and formal performance reviews, giving constructive feedback and celebrating successes. Experience needed You've got a background in service desk support, ideally within an MSP. Be able to showcase team leadership abilities. Strong interpersonal skills, with the ability to build positive relationships, resolve conflicts, and foster a collaborative team culture. Confidence in providing regular feedback and conducting performance reviews to help team members grow professionally. Skilled at managing workloads, delegating tasks effectively, and ensuring efficient use of team resources. Experience with the following: Software installations & updates, Password resets, Office 365 maintenance and administration, File management and security and Basic network and broadband diagnostics. Have a logical approach to problem solving. Any extra languages are a bonus! Hours: 07:00 - 15:00 or 13:00 - 21:00 Monday to Friday Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 12, 2025
Full time
1st Line Team Leader Sheffield 30,000 - 35,000 Your new role As a first-line team leader, you will support our first line it engineers providing industry leading it support to our clients. Supporting the team with learning and development as well as being an escalation point for tickets. You will work as part of the Support Management team to ensure the successful delivery of department strategic objectives. Responsibilities Oversee the day-to-day operations of the support desk, monitoring the ticket queue and escalating tickets as needed, ensuring SLAs are met, and tickets are handled with care. Inspire, mentor, and manage our first-line support technicians, creating a positive and productive environment. Monitoring and reporting on failovers to find out what/why they have happened - and fix. Deliver training sessions on new products, tools, and processes to keep the team up-to-date and performing at their best. Take part in a management on-call rota for first line related HR matters outside of office hours. Manage the team rota. This includes managing sickness and holidays within your team. Work with the Support Management team to support and deliver department and company strategic objectives. Identify areas for improvement in workflows and processes, and support with designing and implementing changes to boost efficiency and quality. Ensure our clients get the best experience by resolving their IT issues quickly and efficiently and stepping in when issues need extra attention. Play a key role in hiring the right talent to join the team, ensuring we're set up for success with the best people onboard. Personal Development: Help your team grow professionally by supporting their career aspirations, offering coaching, and creating tailored development plans. Conduct regular one-on-ones and formal performance reviews, giving constructive feedback and celebrating successes. Experience needed You've got a background in service desk support, ideally within an MSP. Be able to showcase team leadership abilities. Strong interpersonal skills, with the ability to build positive relationships, resolve conflicts, and foster a collaborative team culture. Confidence in providing regular feedback and conducting performance reviews to help team members grow professionally. Skilled at managing workloads, delegating tasks effectively, and ensuring efficient use of team resources. Experience with the following: Software installations & updates, Password resets, Office 365 maintenance and administration, File management and security and Basic network and broadband diagnostics. Have a logical approach to problem solving. Any extra languages are a bonus! Hours: 07:00 - 15:00 or 13:00 - 21:00 Monday to Friday Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A highly respected family-owned food manufacturing company based in Harlow, are looking for an IT Engineer to join their team. This well-established business is looking for someone who to support the IT Manager in overseeing and coordinating the company's ERP system and technology infrastructure. They are looking for a hands-on candidate and is based on-site, offering £35,000 per annum. Responsibilities include: addressing and troubleshooting issues that arise from users from all sites and installing software across the network. You will be required to maintain all users and groups within Active Directory and check Backup systems are managed and in place. There will be the opportunity to support projects, assisting with planning, scheduling and monitoring their implementation and being the first point of contact for all IT related queries. It is essential to this role to gain an understanding of the ERP system in place and deploy and maintain where necessary. Skills required: - Proven experience in an IT Support within a Windows environment. - Active Directory knowledge and Group policy. - Familiarity with Office 365 and related productivity tools. - Excellent problem solving skills. - Experience supporting ERP systems or similar platforms is desirable.
Feb 12, 2025
Full time
A highly respected family-owned food manufacturing company based in Harlow, are looking for an IT Engineer to join their team. This well-established business is looking for someone who to support the IT Manager in overseeing and coordinating the company's ERP system and technology infrastructure. They are looking for a hands-on candidate and is based on-site, offering £35,000 per annum. Responsibilities include: addressing and troubleshooting issues that arise from users from all sites and installing software across the network. You will be required to maintain all users and groups within Active Directory and check Backup systems are managed and in place. There will be the opportunity to support projects, assisting with planning, scheduling and monitoring their implementation and being the first point of contact for all IT related queries. It is essential to this role to gain an understanding of the ERP system in place and deploy and maintain where necessary. Skills required: - Proven experience in an IT Support within a Windows environment. - Active Directory knowledge and Group policy. - Familiarity with Office 365 and related productivity tools. - Excellent problem solving skills. - Experience supporting ERP systems or similar platforms is desirable.
The primary objective of the Helpdesk is to provide ongoing support and assistance to customers for any product related issues. A secondary purpose is to provide internal desktop support to all staff. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. Key Responsibilities of a 3rd Line Support Engineer DEMS/Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS, troubleshooting and resolving complex issues. Receiving, logging, and tracking all DEMS/software cases and communicating the status/resolution to the customer for escalated Software issues. Maintaining a high degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level agreements. Provide training and rollout support on DEMS internally and externally as required. Providing remote and where necessary on-site installation and upgrade of DEMS systems to the customer. Internal Desktop Support Providing desktop and server support. Undertaking small-to-medium sized IT projects as required d then and managing the project to meet objectives. Setting up and configuring new laptops and desktops, installing authorised software. IT Lead Responsibilities Managing third party software applications Managing third party IT suppliers in the execution of IT Support. Providing a base line monitoring Blueprint / Typical profile of systems deployed. Working collaboratively with Senior Third Line support to assist and undertake installs for cloud systems. Key Competencies of a 3rd Line Support Engineer Technical Skills Windows Servers (setup and maintenance). Active Directory. Maintain and configure laptops, desktops and mobile devices. Networking, switches, routers and firewalls (DNS, DHCP, TCP/IP). MS Exchange. MS SQL experience. Knowledge/experience of Azure Portal Software installs and upgrades. Professional/Personal Skills Reliable self-starter that is service driven that enjoys getting the job done. Can undertake small/medium projects. Has good documentation and communications skills. Ability to work out of hours if required Police vetting will be a requirement for this role. Benefits Private Medical Insurance Birthday Off Purchase up to an additional 5 days of holiday. Employee Assistance Programme We aim to finish work at 2pm on Fridays. Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
Feb 12, 2025
Full time
The primary objective of the Helpdesk is to provide ongoing support and assistance to customers for any product related issues. A secondary purpose is to provide internal desktop support to all staff. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. Key Responsibilities of a 3rd Line Support Engineer DEMS/Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS, troubleshooting and resolving complex issues. Receiving, logging, and tracking all DEMS/software cases and communicating the status/resolution to the customer for escalated Software issues. Maintaining a high degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level agreements. Provide training and rollout support on DEMS internally and externally as required. Providing remote and where necessary on-site installation and upgrade of DEMS systems to the customer. Internal Desktop Support Providing desktop and server support. Undertaking small-to-medium sized IT projects as required d then and managing the project to meet objectives. Setting up and configuring new laptops and desktops, installing authorised software. IT Lead Responsibilities Managing third party software applications Managing third party IT suppliers in the execution of IT Support. Providing a base line monitoring Blueprint / Typical profile of systems deployed. Working collaboratively with Senior Third Line support to assist and undertake installs for cloud systems. Key Competencies of a 3rd Line Support Engineer Technical Skills Windows Servers (setup and maintenance). Active Directory. Maintain and configure laptops, desktops and mobile devices. Networking, switches, routers and firewalls (DNS, DHCP, TCP/IP). MS Exchange. MS SQL experience. Knowledge/experience of Azure Portal Software installs and upgrades. Professional/Personal Skills Reliable self-starter that is service driven that enjoys getting the job done. Can undertake small/medium projects. Has good documentation and communications skills. Ability to work out of hours if required Police vetting will be a requirement for this role. Benefits Private Medical Insurance Birthday Off Purchase up to an additional 5 days of holiday. Employee Assistance Programme We aim to finish work at 2pm on Fridays. Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
Are you an experienced software engineer holding eDV wanting a new challenge here in Cheltenham? Currently building webapps and looking to get back to C++ or looking to use Rust? Interested in joining a team of sector veterans that prioritise your learning? If you're saying yes to any of the above, this could be the role for you! We're working with a company who wanted to create a completely different approach to delivering software critical to the safety of the UK. Specialists in delivering ultra-low latency systems and researching how the likes of Rust and Go can be used to enhance systems mostly written in C++ and Python, the founders wanted to combine work life balance and learning, with good salaries and progression opportunities. Key Skills: Modern C++ Comfortable working in a Linux environment Experience building complex software Comfortable mentoring others Bonus Skills: Rust, Go or Python Kubernetes or Docker experience AWS Experience Package: £70,000 - £90,000 Discretionary Bonus Enhanced Learning Budget 10% of working week dedicated to own learning Flexible Benefits Package 25 Days holiday + Option to buy or sell 5 Days Due to the nature of the work, this will be 5 days a week onsite in Cheltenham
Feb 12, 2025
Full time
Are you an experienced software engineer holding eDV wanting a new challenge here in Cheltenham? Currently building webapps and looking to get back to C++ or looking to use Rust? Interested in joining a team of sector veterans that prioritise your learning? If you're saying yes to any of the above, this could be the role for you! We're working with a company who wanted to create a completely different approach to delivering software critical to the safety of the UK. Specialists in delivering ultra-low latency systems and researching how the likes of Rust and Go can be used to enhance systems mostly written in C++ and Python, the founders wanted to combine work life balance and learning, with good salaries and progression opportunities. Key Skills: Modern C++ Comfortable working in a Linux environment Experience building complex software Comfortable mentoring others Bonus Skills: Rust, Go or Python Kubernetes or Docker experience AWS Experience Package: £70,000 - £90,000 Discretionary Bonus Enhanced Learning Budget 10% of working week dedicated to own learning Flexible Benefits Package 25 Days holiday + Option to buy or sell 5 Days Due to the nature of the work, this will be 5 days a week onsite in Cheltenham
Systems Engineer - Simulink (multiple roles available) 12 months 79.17 per hour Inside IR35 We are working with a global leader in defense, aerospace, and security, delivering cutting-edge solutions that protect nations and advance innovation. Role Overview: We are seeking skilled Simulink Systems Engineers to join project teams across the UK. In this role, you will play a key part in developing and validating system models and simulations to support advanced defense and aerospace technologies. Your expertise will directly contribute to the success of mission-critical projects and ensure robust, reliable, and scalable solutions. Key Responsibilities: Design, develop, and maintain system models using MATLAB/Simulink. Perform system simulations to validate design and performance against requirements. Collaborate with multidisciplinary teams, including software, hardware, and systems engineers, to integrate models into broader system architectures. Conduct analysis to identify and resolve system-level issues and optimize performance. Document and present results, including technical reports and presentations, to internal and external stakeholders. Support the development of verification and validation strategies for complex systems. Contribute to the continuous improvement of modeling standards, tools, and methodologies. Required Qualifications: Bachelor's or Master's degree in Systems Engineering, Electrical Engineering, Computer Science, or a related field. Proven experience with MATLAB and Simulink in a professional or academic setting. Strong understanding of control systems, signal processing, and system dynamics. Experience with model-based design (MBD) principles and practices. Ability to interpret and translate system requirements into simulation models. Excellent problem-solving skills and attention to detail. Effective communication and collaboration skills. Desirable Qualifications: Experience in defense or aerospace industry projects. Knowledge of industry standards such as DO-178C, MIL-STD-1553, or equivalent. Familiarity with real-time simulation and hardware-in-the-loop (HIL) testing. Proficiency in additional programming languages such as C/C++ or Python. Active or eligible for UK security clearance (SC or higher). Why work with us: Innovative Projects: Work on cutting-edge technologies that make a difference. Career Development: Access to training, mentoring, and growth opportunities. Inclusive Environment: Be part of a diverse team where everyone's voice is valued How to Apply: If you are passionate about engineering excellence and want to be part of a world-class team, we want to hear from you. Apply now by submitting your CV and a cover letter detailing your experience and suitability for the role
Feb 12, 2025
Contractor
Systems Engineer - Simulink (multiple roles available) 12 months 79.17 per hour Inside IR35 We are working with a global leader in defense, aerospace, and security, delivering cutting-edge solutions that protect nations and advance innovation. Role Overview: We are seeking skilled Simulink Systems Engineers to join project teams across the UK. In this role, you will play a key part in developing and validating system models and simulations to support advanced defense and aerospace technologies. Your expertise will directly contribute to the success of mission-critical projects and ensure robust, reliable, and scalable solutions. Key Responsibilities: Design, develop, and maintain system models using MATLAB/Simulink. Perform system simulations to validate design and performance against requirements. Collaborate with multidisciplinary teams, including software, hardware, and systems engineers, to integrate models into broader system architectures. Conduct analysis to identify and resolve system-level issues and optimize performance. Document and present results, including technical reports and presentations, to internal and external stakeholders. Support the development of verification and validation strategies for complex systems. Contribute to the continuous improvement of modeling standards, tools, and methodologies. Required Qualifications: Bachelor's or Master's degree in Systems Engineering, Electrical Engineering, Computer Science, or a related field. Proven experience with MATLAB and Simulink in a professional or academic setting. Strong understanding of control systems, signal processing, and system dynamics. Experience with model-based design (MBD) principles and practices. Ability to interpret and translate system requirements into simulation models. Excellent problem-solving skills and attention to detail. Effective communication and collaboration skills. Desirable Qualifications: Experience in defense or aerospace industry projects. Knowledge of industry standards such as DO-178C, MIL-STD-1553, or equivalent. Familiarity with real-time simulation and hardware-in-the-loop (HIL) testing. Proficiency in additional programming languages such as C/C++ or Python. Active or eligible for UK security clearance (SC or higher). Why work with us: Innovative Projects: Work on cutting-edge technologies that make a difference. Career Development: Access to training, mentoring, and growth opportunities. Inclusive Environment: Be part of a diverse team where everyone's voice is valued How to Apply: If you are passionate about engineering excellence and want to be part of a world-class team, we want to hear from you. Apply now by submitting your CV and a cover letter detailing your experience and suitability for the role
Job Title: Senior Hydraulic Modeller Salary: 45k- 55k Job Location: Exeter Type of contract: Permanent - Full Time/Flexible Please note: applicants would need to be eligible to work in the UK without sponsorship and already have UK sector experience to be considered. THE ROLE Our client is currently seeking to recruit an experienced and enthusiastic Senior Hydraulic Modeller to join their Water Management Team on a permanent basis. This position would ideally be based in their Exeter office. You will have the opportunity to be involved in and take a lead role in a wide range of multi-disciplinary projects, including flood alleviation studies, flood risk assessment, major infrastructure, and development work. You will be involved in supporting works to water bodies classified under the Reservoirs Act, supporting work driven by the Water Framework Directive and engineering design of hydraulic structures and navigational works. You will be responsible for the production, analysis, and review of 1D/2D hydraulic models, and the production of floodplain extents maps. You will be involved in the production of flood risk assessment reports, survey specifications and the management of surveyors. You will be responsible for project management, undertaking a technical lead and discipline review role, and the mentoring and development of junior members of the team. Your client and stakeholder liaison skills at all levels will be important. ABOUT YOU You will be a BSc/BEng/MEng qualified. Chartered (Or be on route to chartership). You will have experience in hydraulic modelling using Flood Modeller and TUFLOW UK experience in engineering design, river engineering, restoration/habitat improvement, flood alleviation schemes and surface water design on projects from pre planning stage all the way through to construction detail. You will have experience of producing and running 1D/2D hydraulic models and have the ability to use models to inform reports and design. You will have an understanding of land development and national planning policy. You will have strong GIS skills and have significant experience of using some of the following software: Flood Modeller, TUFLOW, ESTRY, HEC-RAS, ICM, MapInfo / Arc / QGIS, Micro Drainage FloodFlow. Your passion and experience of delivering quality design solutions is most crucial to your success in this role. You will be ambitious, forward thinking and have a desire to better your career. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feb 12, 2025
Full time
Job Title: Senior Hydraulic Modeller Salary: 45k- 55k Job Location: Exeter Type of contract: Permanent - Full Time/Flexible Please note: applicants would need to be eligible to work in the UK without sponsorship and already have UK sector experience to be considered. THE ROLE Our client is currently seeking to recruit an experienced and enthusiastic Senior Hydraulic Modeller to join their Water Management Team on a permanent basis. This position would ideally be based in their Exeter office. You will have the opportunity to be involved in and take a lead role in a wide range of multi-disciplinary projects, including flood alleviation studies, flood risk assessment, major infrastructure, and development work. You will be involved in supporting works to water bodies classified under the Reservoirs Act, supporting work driven by the Water Framework Directive and engineering design of hydraulic structures and navigational works. You will be responsible for the production, analysis, and review of 1D/2D hydraulic models, and the production of floodplain extents maps. You will be involved in the production of flood risk assessment reports, survey specifications and the management of surveyors. You will be responsible for project management, undertaking a technical lead and discipline review role, and the mentoring and development of junior members of the team. Your client and stakeholder liaison skills at all levels will be important. ABOUT YOU You will be a BSc/BEng/MEng qualified. Chartered (Or be on route to chartership). You will have experience in hydraulic modelling using Flood Modeller and TUFLOW UK experience in engineering design, river engineering, restoration/habitat improvement, flood alleviation schemes and surface water design on projects from pre planning stage all the way through to construction detail. You will have experience of producing and running 1D/2D hydraulic models and have the ability to use models to inform reports and design. You will have an understanding of land development and national planning policy. You will have strong GIS skills and have significant experience of using some of the following software: Flood Modeller, TUFLOW, ESTRY, HEC-RAS, ICM, MapInfo / Arc / QGIS, Micro Drainage FloodFlow. Your passion and experience of delivering quality design solutions is most crucial to your success in this role. You will be ambitious, forward thinking and have a desire to better your career. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.