9 jobs found

Are you passionate about making a difference in your community? A busy local organisation in Market Harborough is looking for two Lifeline Operators to join their team. If you have experience in delivering outstanding customer service, and you re looking for a rewarding position that makes a meaningful impact, this could be the perfect role for you. £14.17 per hour Rolling shift pattern as follows: 4 late shifts (2pm-11pm), 2 days off, then 4 early shifts (7am-4pm), 2 days off, then 4 night shifts (10.30pm-7.30am) then 4 days off You may occasionally be required to undertake additional hours for which overtime will be paid or TOIL granted Due to urgent business requirements, applicants will need to be available immediately Disclosure & Barring Service clearance is a requirement of this role Applicants must hold a full, valid driving licence and have access to a motor vehicle Duties and responsibilities: Answering, evaluating and responding to calls quickly and calmly in a sympathetic and reassuring manner to identify and obtain the service required to meet the caller s needs Visiting clients to carry out installation of lifeline alarms and regular servicing of equipment Monitoring CCTV and assisting police officers with the playback and copying of recorded images Receiving and responding to out-of-hours emergency requests on behalf of the organisation Entering and maintaining accurate information about clients on the IT system Performing a variety of other administrative duties as required Skills and experience required: Experience of working in a contact centre environment or in a similar role dealing with difficult or sensitive situations Experience of basic administration (filing, post, data entry) IT proficient, with a good knowledge of MS Office and database systems Sound understanding of Data Protection, Safeguarding, equal opportunities and diversity Understanding the needs of elderly and disabled residents to preserve their independence Grade C (or above) GCSE Maths and English or equivalent qualification/experience Full, valid driving licence and access to a suitable motor vehicle Empathetic listener with excellent communication skills both verbally and in writing Self-motivated, with initiative and the ability to work competently under pressure Takes a positive, helpful, resourceful and innovative approach to work and problem-solving

Job Title: CCTV Operator Location: Camberley, United Kingdom, GU15 Job Type: Full-Time (Permanent after 13-15 weeks) Salary: 14.45 CANDIDATE MUST HAVE A CCTV LICENSE Job Description Are you a vigilant, responsible, and communicative individual looking for a career in security? Join our team as a Security Officer in Camberley and help us ensure a safe and secure environment for our premises, assets, and people. Key Responsibilities: Monitor and control access to the premises, ensuring only authorized personnel are allowed entry. Conduct regular patrols of the facility, both indoors and outdoors, to maintain a secure environment. Respond promptly and professionally to alarms and incidents, managing situations with calm and authority. Operate and monitor security systems, including CCTV, alarm systems, and access control systems. Communicate effectively using a radio with other officers and confidently handle phone calls with management, contractors, clients, and the public. Maintain detailed logs of activities, incidents, and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Requirements: Must hold a valid CCTV license. Must be local to Camberley or within a commutable distance. Strong communication skills, with confidence in using radios and handling phone communications. Willingness to work a rotating shift pattern, including days, nights, and weekends. Available for 12-hour shifts: 7 am-7 pm and 7 pm-7 am. Ability to complete a 5-day training course successfully. Commitment to professionalism and maintaining a secure environment. Shift Pattern: 5 Day shifts, 3 off, 4 Night shifts, 4 off. Benefits: Potential for a permanent role after 13-15 weeks, based on performance. Competitive salary and benefits package. Opportunity to work in a supportive and professional environment. How to Apply Please submit your application or call us on (phone number removed)

Control Room Operative, £14.56 per hour, Belfast, Northern Ireland Assembly Your new company Hays are working with the Northern Ireland Assembly to recruit for a temporary Control Room Operative for up to 6 months with possible extension. Your new role Assembly Control Room duties are carried out by a team of Control Room Operators (CROs) whose primary role is to staff the Control Room, and operate the Assembly's Security Management System, which includes a CCTV system and other security equipment. As part of the CRO team, you will therefore play an important key role in ensuring security and order are maintained throughout Parliament Buildings and its immediate external environs. When not engaged in Control Room duties, you will be required to perform general Usher duties inside and outside Parliament Buildings. This will involve you carrying out duties at various locations inside Parliament Buildings and its immediate external environs in direct support of Assembly Business. Job Description:As a CRO, and member of the Usher Services team, you will primarily work in the Assembly Control Room. Your duties will include: Producing accurate and up to date written and electronic incident logs and reports including faults as required;Proactively monitoring and responding to fire, intruder and building management alarm systems and activations; Operating the Assembly Security Management System which includes a CCTV system, and requires the production and processing of evidential quality data;Carrying out internal and external patrols of Parliament Buildings;Dealing with building maintenance enquiries and contacting relevant maintenance personnel out of hours;Operating Assembly building key management systems;Liaising by telephone with PSNI, Emergency Services and other organisations, including contacting on call staff when necessary, and providing support to colleagues and building users during emergencies and evacuations;Controlling access for building users and contractors including vehicular access to the upper car parks;Using a wide range of communication systems including telephone, email, radio and intercom systems;Complying with line management requests in the event of the activation of the Assembly's Major Incident/Business Continuity plan;Undertaking training as required in the full range of duties, including use of SMS and CCTV systems, all building alarm systems and security equipment, First Aid and Fire safety, as well as all Assembly mandatory training;When not deployed directly within the Assembly Control Room, CR Os will be required to perform all Usher duties within Parliament Buildings and its precincts; this will include external security patrols, static security positions and car park management;Responding to operational issues whilst on duty in the Assembly Control Room;Operating relevant Assembly IT systems;Complying with all of the Assembly Commission's staff policies and procedures, including Equal Opportunities and Dignity at Work policies and procedures and all mandatory training requirements;Managing information and records in accordance with established policies and statutory requirements; andCarrying out other duties that the Assembly Commission reasonably requires of you. What you'll need to succeed At least one years' experience in each of the areas detailed belowWorking and communicating effectively, both individually and as part of a team; andProviding excellent customer service to internal and external customers including, providing information and assistance as required; andEffectively using IT packages e.g. Microsoft office, Outlook and Word or other bespoke IT systems etc. What you'll get in return 6 months with possible extension£28,016 (plus 20% Shift Disturbance Allowance)Immediate start Based at Parliament Buildings CRO working Pattern / Shift Availability: The CRO post is a full-time role. Average net normal working hours are 37 per week, but actual hours worked each week may vary depending on the CRO shift pattern. As an applicant for a CRO post, you must be available and willing to work within the confines of the Control Room for 12 hour shifts on a shift pattern that covers 24 hours per day, seven days per week, including public and privilege holidays. Overtime may also be worked on a voluntary basis outside these shift patterns, in response to business need.You must also be willing to undertake and successfully complete CRO training which will be delivered by Assembly staff shortly following appointment. Refresher training will be provided as appropriate. The Person You may previously have worked effectively within a team in the past, or be able and willing to do so as a new CRO, and you should have the ability to communicate clearly and effectively as you carry out your new and important role. You must also be willing and keen to adopt a customer facing focus, as you engage with a wide range of persons involved within business at Parliament Buildings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Reference: SEC/GE/23-02/261/4 Job Title: Security Control Room / CCTV Operator Pay Rate: £10.25 Working Hours: Variable Shift Rota - 06:00 - 18:00, 18:00 - 06:00 - 56 hours per week Location: Bury St Edmunds Would you be interested to join a leading Security business with a reputation for excellence? Atalian Servest is currently recruiting for a Security Control Room / CCTV Operator to join our passionate and driven team in Bury St Edmunds! Your primary responsibilities will include: Monitoring and responding to calls and requests from all Client locations and staff. Monitoring all site CCTV system camera's and alarms and responding as required in line with procedures. Identify any potential security vulnerabilities and escalate accordingly. Ensure that all sites are always secure. Understand the escalation procedures relating to issues or incidents and know when to escalate or deal with locally. Report to the Control Room Supervisor any incident outside of your experience or control and follow all actions and issues as required. Demonstrate an excellent understanding of all systems in use in the Control Room. Carry out daily equipment checks to ensure system serviceability and escalate any faults identified to the appropriate service partner. Receive out of hours calls from the client Helpdesk and escalate as required in line with procedures. Support to security gate operatives by dealing quickly and effectively with all Access Control issues raised and troubleshooting access issues. Compile daily, weekly, monthly reports as required. Produce high quality Reports relating to all Incidents in a timely manner. About You: Experience in CCTV monitoring or Control Room operations (experience from an Emergency Response Control Room is desirable). Computer literate with a variety of software, including Microsoft Office and bespoke software packages. Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines. Ability to accurately follow detailed processes. Strong communication and customer service skills. Ability to build and maintain relationships with a strong teamwork ethic. A positive attitude and ability to deal with pressure professionally. A highly motivated individual. Benefits: Paid Holiday. Employee Referral Scheme. Learning and development opportunities. Supportive working culture and future progression opportunities. Mobile, legal, bicycle, breakdown, and retail discounts. Eye test and glasses reimbursement. Cycle 2 work scheme. How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon! *** STRICTLY NO AGENCIES *** Atalian Servest is an equal opportunities employer that relies on diversity and equality to achieve our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability, or age.

A fantastic opportunity has arisen within Bidvest Noonan fora CCTV operator, who will work at our clients premises in Blackburn area. You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users. We require Officers to be SIA licenced SIA CCTV Licence The principal responsibility of the Security CCTV Officer is to monitor CCTV ...... click apply for full job details

Are you looking for an exciting and fast-paced challenge where you can help keep our sites safe? Here at Advanced Supply Chain, we are looking to appoint a CCTV Operator to join the team in Corby . You will join us on a part time, permanent basis and in return, you will receive a competitive rate of £10.39 per hour as well as a generous benefits package! Advanced Supply Chain Group We offer a complete end to end supply chain service, from source to shelf, covering all aspects of supply chain management, global logistics, fulfilment, and value-added services, allowing our customers to maximise the opportunities that exist in today's technology-enabled marketplace. Using our unique intelligent supply chain model, we design innovative solutions to complex challenges, unlock new opportunities, and speed up and streamline existing processes by removing complexity from the supply chain. It all adds up to providing a service that is "Better, Faster, Cheaper" than our competitors. As our CCTV Operator, you will monitor the CCTV of both our Corby sites whilst continuing to deliver exceptional customer service to any on-site arrivals. To be able to offer first-class service to our sites, you will utilise our onsite CCTV systems accurately whilst always making sure to maintain the highest levels of security and confidentiality. Within this role it is vital that you are willing to take ownership of all enquires and see them through to completion. Responsibilities of our CCTV Operator will include: Observing images from CCTV alarms using the latest in remote monitoring technology Actively analysing data, recording and reporting incidents and liaising with key holders within the business Preparing evidence for various departments usage Undertaking constant monitoring of incoming and outgoing loads What we are looking for in our ideal CCTV Operator: The aptitude to accurately follow laid down procedures for response/escalation protocols Admin skills to log and store accurate records, actions and data, ensuring precise report generation is always available for analysis by management Some IT knowledge including Microsoft Outlook & Excel SIA CCTV Operators badge is not essential as training will be provided Fully comprehensive 5-year work/education history; including full company names, addresses and landline contact numbers Clear communication skills both written and verbal Excellent administration skills Must be punctual, reliable and have the ability to think on their feet Reliable with excellent time-management skills A commitment to providing first-class customer service is essential Good report writing skills What we can offer our CCTV Operator: Access to a variety of our excellent benefits which include, 28 days holiday, online discounts, development, and career progression. This is an exciting opportunity to play a key part in a growing business and make a difference. You won't find another job like the one you'll find with Advanced Supply Chain. If you match the requirements for this role and you are looking for your next career move, please click ' Apply' today to be considered as our CCTV Operator.