Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ nearly 4,000 people across our London, Southampton, Cardiff and Manchester offices. We're looking for a Risk & Controls Manager to join our People team. The role will support the Chief People Officer (CPO) and wider People team by: Driving the effective governance and management of non-financial risks in the team. Providing specialist risk and control knowledge to stakeholders in order for Starling to operate within its risk appetite. Partnering with Risk and Control Owners to serve as trusted advisors and create a culture of effective and consistent risk management, oversight and reporting. Supporting the CPO's SMF attestation and responsibility. The ideal applicant would come with Risk Management experience within the banking sector (first or second line) as well as a proven history working within People Risk. We are looking for someone who has passion and enthusiasm to get stuck in. You'll be the key point of contact across the People team, supporting the business with all things risk and controls related by building strong relationships to create and drive risk awareness in the first line. This role is open to candidates based in either London, Manchester, Cardiff or Southampton. Key Accountabilities & Responsibilities: Using insight and information from various factors this role will be responsible for ongoing monitoring of the first line of defence (1LoD) People risk and control profile. Supporting all related activities including Risk and Control Self Assessments (RCSA), oversight of Issues and Actions along with close engagement with 2LoD assurance teams, Event Management, People 1LoD monthly Risk Reporting and provision of training. Risk & Control Advisory: Management of the Risk Controls Self Assessment (RCSA) process within the People team Working with Risk and Control owners by providing advice, challenge and input on key decisions, ensuring Risk and Control owners are aware and accountable and enabling them to clearly articulate and manage their risk profile. Key contributor to the ongoing development of a risk aware culture within the 1LoD. Working closely with the 2LoD Operational Risk team relating to report outcomes, findings and actions in order to identify the linkage to the Risks and Controls. Engaging with 2LoD, 3LoD and other key stakeholders on the development of policy, socialising within the 1LoD and overseeing embedding and adherence. Scanning for emerging risks in collaboration with the People Leadership Team. Risk & Control Lifecycle, Oversight and Reporting: Oversight and challenge of the People 1LoD risk and control environment, driving improvements to improve risk management. Assisting key stakeholders on the identification of risk and creation of controls including development of continuous monitoring approaches. Creating and implementing People 1LoD Control testing plans Identifying control deficiencies, reporting outcomes and areas for enhancement. Operational Event management and reviews including root cause analysis, containment, lessons learned and read across. Design and management of People 1LoD risk reporting, providing senior management with oversight of key themes, risks and issues for attention. Regulatory knowledge: An understanding of risk management frameworks. Experience in first line control testing is also a strong advantage. Understanding of Conduct Risk and the Consumer Duty would be an advantage. Behaviours & Competencies: A natural ability to build strong stakeholder relationships. An inquisitive and analytical mind is key and will help you to really understand risks, controls, processes and whether our controls are working sufficiently to mitigate our risks, identifying control gaps & suggesting improvements. A proactive approach to managing workloads and 'can do' attitude, along with ability to use initiative, taking ownership and seeing things through. Ability to challenge the status quo, helping us shape financial crime operations to be the best in class across financial services. Skills: Proficient in Google Suite products such as Docs and Sheets. Also Microsoft including Excel and Word Exposure to working within First or Second line risk or as a risk champion within a business line. Benefits: 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
May 12, 2025
Full time
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ nearly 4,000 people across our London, Southampton, Cardiff and Manchester offices. We're looking for a Risk & Controls Manager to join our People team. The role will support the Chief People Officer (CPO) and wider People team by: Driving the effective governance and management of non-financial risks in the team. Providing specialist risk and control knowledge to stakeholders in order for Starling to operate within its risk appetite. Partnering with Risk and Control Owners to serve as trusted advisors and create a culture of effective and consistent risk management, oversight and reporting. Supporting the CPO's SMF attestation and responsibility. The ideal applicant would come with Risk Management experience within the banking sector (first or second line) as well as a proven history working within People Risk. We are looking for someone who has passion and enthusiasm to get stuck in. You'll be the key point of contact across the People team, supporting the business with all things risk and controls related by building strong relationships to create and drive risk awareness in the first line. This role is open to candidates based in either London, Manchester, Cardiff or Southampton. Key Accountabilities & Responsibilities: Using insight and information from various factors this role will be responsible for ongoing monitoring of the first line of defence (1LoD) People risk and control profile. Supporting all related activities including Risk and Control Self Assessments (RCSA), oversight of Issues and Actions along with close engagement with 2LoD assurance teams, Event Management, People 1LoD monthly Risk Reporting and provision of training. Risk & Control Advisory: Management of the Risk Controls Self Assessment (RCSA) process within the People team Working with Risk and Control owners by providing advice, challenge and input on key decisions, ensuring Risk and Control owners are aware and accountable and enabling them to clearly articulate and manage their risk profile. Key contributor to the ongoing development of a risk aware culture within the 1LoD. Working closely with the 2LoD Operational Risk team relating to report outcomes, findings and actions in order to identify the linkage to the Risks and Controls. Engaging with 2LoD, 3LoD and other key stakeholders on the development of policy, socialising within the 1LoD and overseeing embedding and adherence. Scanning for emerging risks in collaboration with the People Leadership Team. Risk & Control Lifecycle, Oversight and Reporting: Oversight and challenge of the People 1LoD risk and control environment, driving improvements to improve risk management. Assisting key stakeholders on the identification of risk and creation of controls including development of continuous monitoring approaches. Creating and implementing People 1LoD Control testing plans Identifying control deficiencies, reporting outcomes and areas for enhancement. Operational Event management and reviews including root cause analysis, containment, lessons learned and read across. Design and management of People 1LoD risk reporting, providing senior management with oversight of key themes, risks and issues for attention. Regulatory knowledge: An understanding of risk management frameworks. Experience in first line control testing is also a strong advantage. Understanding of Conduct Risk and the Consumer Duty would be an advantage. Behaviours & Competencies: A natural ability to build strong stakeholder relationships. An inquisitive and analytical mind is key and will help you to really understand risks, controls, processes and whether our controls are working sufficiently to mitigate our risks, identifying control gaps & suggesting improvements. A proactive approach to managing workloads and 'can do' attitude, along with ability to use initiative, taking ownership and seeing things through. Ability to challenge the status quo, helping us shape financial crime operations to be the best in class across financial services. Skills: Proficient in Google Suite products such as Docs and Sheets. Also Microsoft including Excel and Word Exposure to working within First or Second line risk or as a risk champion within a business line. Benefits: 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Risk Management - Operations About This Role We're looking for an experienced and Customer Focused Head of Risk Management to evolve and oversee our first line risk strategy for Capital One UK's Operations Teams You will be working in the first line of defence, responsible for working with business partners to identify and mitigate potential risks to Capital One within the UK Operations function. Senior Risk Managers at Capital One are highly motivated with excellent organisational and communication skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. What You'll Do Reporting to the Head of Risk in the UK business, you will play a key role in contributing to the effective design and delivery of our risk management strategy Lead our Operations Risk team, playing a trusted advisor role to the Head of Operations, and their leadership team, helping them to achieve their objectives in a well managed way. Stay abreast of regulatory changes and influence and support key regulatory change projects Support process management teams within the first line and ensure the business maintains a 'Dynamic and Well Controlled' standard for process ownership, risk management and controls. Serve as a liaison, interfacing with business partners, Tech, and other assurance functions, such as legal and compliance, to drive meaningful reductions in risk Synthesise data and reporting; perform analysis and bring valuable business insights through evaluation of relevant information and insights Design, implement, and/or influence internal governance processes in line with Enterprise standards and expectations. Assess controls, and glean insights from issues and events across business areas Manage, implement and deliver on a key program of risk deliverables What We're Looking For Experience as a senior Risk leader, ideally within a regulated industry A critical thinker who seeks to understand the business, its processes, risks and control environment The ability to foster an environment of trust, collaboration, and belonging. A relentless focus on quality and timeliness You will be comfortable in adapting to change, embracing bold ideas, and are intellectually curious. Ability to develop influential relationships based upon shared risk objectives A passion for coaching and investing in the improvement of the team Experience in working with a wide range of stakeholders and possess the confidence to be able to challenge and influence external and internal stakeholders Confident judgement to formulate proposals and make solid recommendations to senior stakeholders Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 12, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Risk Management - Operations About This Role We're looking for an experienced and Customer Focused Head of Risk Management to evolve and oversee our first line risk strategy for Capital One UK's Operations Teams You will be working in the first line of defence, responsible for working with business partners to identify and mitigate potential risks to Capital One within the UK Operations function. Senior Risk Managers at Capital One are highly motivated with excellent organisational and communication skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. What You'll Do Reporting to the Head of Risk in the UK business, you will play a key role in contributing to the effective design and delivery of our risk management strategy Lead our Operations Risk team, playing a trusted advisor role to the Head of Operations, and their leadership team, helping them to achieve their objectives in a well managed way. Stay abreast of regulatory changes and influence and support key regulatory change projects Support process management teams within the first line and ensure the business maintains a 'Dynamic and Well Controlled' standard for process ownership, risk management and controls. Serve as a liaison, interfacing with business partners, Tech, and other assurance functions, such as legal and compliance, to drive meaningful reductions in risk Synthesise data and reporting; perform analysis and bring valuable business insights through evaluation of relevant information and insights Design, implement, and/or influence internal governance processes in line with Enterprise standards and expectations. Assess controls, and glean insights from issues and events across business areas Manage, implement and deliver on a key program of risk deliverables What We're Looking For Experience as a senior Risk leader, ideally within a regulated industry A critical thinker who seeks to understand the business, its processes, risks and control environment The ability to foster an environment of trust, collaboration, and belonging. A relentless focus on quality and timeliness You will be comfortable in adapting to change, embracing bold ideas, and are intellectually curious. Ability to develop influential relationships based upon shared risk objectives A passion for coaching and investing in the improvement of the team Experience in working with a wide range of stakeholders and possess the confidence to be able to challenge and influence external and internal stakeholders Confident judgement to formulate proposals and make solid recommendations to senior stakeholders Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Are you a dynamic risk leader with experience scaling PE-backed insurance businesses? Do you thrive in a fast-paced, entrepreneurial environment where you can shape risk strategy, underwriting performance, and global expansion ? If so, this could be your next big move. About the Business Our client has strong backing from private equity and is rapidly expanding its global footprint while building a world-class portfolio of underwriting businesses. As they scale, they need a Chief Risk Officer (CRO) to drive risk strategy, product innovation, and portfolio profitability across their growing network of MGAs. The Opportunity This is a newly created, executive leadership role , offering the chance to work closely with the portfolio MGAs, underwriting teams, and capacity providers. You will take ownership of: Shaping the risk strategy across multiple product lines and territories. Optimising underwriting portfolio performance to ensure profitable growth. Leading actuarial and data science teams to enhance predictive modelling and AI-driven underwriting. Strengthening relationships with global insurers and reinsurance partners to align risk appetite and capacity. Playing a key role in M&A transactions , leading actuarial diligence and portfolio optimisation. What We're Looking For Experience in risk management, underwriting, actuarial science, or portfolio oversight within an MGA, insurer, or reinsurer. Proven track record in PE-backed businesses that have scaled globally . Expertise in portfolio analytics, pricing models, and emerging risk trends . Actuarial background (FSA, FCAS, or equivalent) highly preferred . A strategic mindset with the ability to influence senior stakeholders and drive commercial success. A passion for innovation, data-driven decision-making, and AI-enhanced underwriting . Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
May 12, 2025
Full time
Are you a dynamic risk leader with experience scaling PE-backed insurance businesses? Do you thrive in a fast-paced, entrepreneurial environment where you can shape risk strategy, underwriting performance, and global expansion ? If so, this could be your next big move. About the Business Our client has strong backing from private equity and is rapidly expanding its global footprint while building a world-class portfolio of underwriting businesses. As they scale, they need a Chief Risk Officer (CRO) to drive risk strategy, product innovation, and portfolio profitability across their growing network of MGAs. The Opportunity This is a newly created, executive leadership role , offering the chance to work closely with the portfolio MGAs, underwriting teams, and capacity providers. You will take ownership of: Shaping the risk strategy across multiple product lines and territories. Optimising underwriting portfolio performance to ensure profitable growth. Leading actuarial and data science teams to enhance predictive modelling and AI-driven underwriting. Strengthening relationships with global insurers and reinsurance partners to align risk appetite and capacity. Playing a key role in M&A transactions , leading actuarial diligence and portfolio optimisation. What We're Looking For Experience in risk management, underwriting, actuarial science, or portfolio oversight within an MGA, insurer, or reinsurer. Proven track record in PE-backed businesses that have scaled globally . Expertise in portfolio analytics, pricing models, and emerging risk trends . Actuarial background (FSA, FCAS, or equivalent) highly preferred . A strategic mindset with the ability to influence senior stakeholders and drive commercial success. A passion for innovation, data-driven decision-making, and AI-enhanced underwriting . Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
We are a young charity with a lot of potential to make a difference in the lives of women impacted by sexual exploitation. Following a number of years of growth and consolidation of our services, we now have a vacancy for a new Chief Executive Officer to lead our team of 7 and take what we have built to date at Yada and lead us into our next stage of sustainable growth and impact. We have just agreed our new strategic aims for the next three years and are now looking for someone with the right skills and experience to lead the charity at this exciting time in our journey. The charity has grown to a point where we are now looking to recruit two positions to cover all aspects of managing the Charity. The CEO will provide the overarching leadership, but there will be another management role yet to be decided. This is because we are waiting to hear from you, if you feel you have the leadership qualities and experience to take Yada through its next phase. This is an amazing opportunity to shape the CEO role around your skill set, experience and capacity, and to determine the shape of its senior management team. We are therefore looking for an experienced leader who will inspire and influence, and drive the vision to raise our profile and impact across the Violence Against Women and Girls sector and beyond. The Yada CEO is responsible for ensuring that the overall vision and mission of the charity is adhered to as well as the overall strategic direction and management of the charity. Line Manager: Yada Chair of Trustees Hours/Days : Flexible (21-35 hours per week) Salary: £34,434.40 pro rata Start date: September 2025 Contract: One year fixed term, to be extended, subject to funding Location : Yada Offices, West Worthing/Chichester This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Yada is a Christian charity founded upon Christian principles and there is a genuine occupational requirement that the CEO be a Christian. Current responsibilities for managing the charity include the following: (please note there is flexibility to change these depending on the skills and experience of the successful applicant) Yada Management/HR Ensuring compliance with Yada Vision & Mission Line Management of Senior staff To manage and host monthly team meetings Attend quarterly Trustee meetings and present updates To be point of contact for Trustees Oversee evaluation of Yada projects for Trustees Preparation of Trustees Annual Report - draft and publication Manage Charity Commission relationship Responsible for compliance with legal requirements of charity including Data Protection, GDPR, Equality, DBS, Health & Safety Yada Development/Strategy To lead and develop organisational strategy Identify new areas of work To evaluate pilot projects and create future project plans To oversee the long-term vision of Yada Finance Lead responsibility for all financial decisions and compliance with Charity Commission including financial reports Ensuring compliance and smooth management of all Yada financial activities including budget, payroll, pension, invoices, grant funding, investments, gift aid, Independent examination Preparation of monthly/annual accounts Fundraising Lead responsibility for all fundraising decisions including applications for grants, fundraising events, corporate sponsorship. Managing and developing relationships with new and existing funders including monitoring and reporting. Networking To represent Yada and give talks at network opportunities To oversee network development across local business and community Operations To review, evaluate and monitor Yada operations To ensure Yada s operations are aligned with the strategic direction of the charity To review, manage, update and maintain all Yada systems and processes To manage relationship with collaborators To recruit/train/induct staff and volunteers for projects To identify training, research and development needs within the organisation Safeguarding Act as Safeguarding Lead for the charity Oversee Yada s safeguarding process including reporting to Trustees Policy To oversee Yada s policies, including regular reviews and ensuring legal compliance. To develop and review risk assessments and policies in response to new projects Communications To oversee our communications strategy How to Apply We welcome informal discussion about the role and responsibilities ahead of making an application. We are looking for the right person to lead the team in this exciting new chapter for Yada. If you have gaps in your expertise, please still consider applying as we will shape the role to the right candidate. By way of application, please send a CV and cover letter detailing how your experience, faith and motivations would make you a suitable candidate for this role. All enquiries and applications should be made to Helen Moore.
May 12, 2025
Full time
We are a young charity with a lot of potential to make a difference in the lives of women impacted by sexual exploitation. Following a number of years of growth and consolidation of our services, we now have a vacancy for a new Chief Executive Officer to lead our team of 7 and take what we have built to date at Yada and lead us into our next stage of sustainable growth and impact. We have just agreed our new strategic aims for the next three years and are now looking for someone with the right skills and experience to lead the charity at this exciting time in our journey. The charity has grown to a point where we are now looking to recruit two positions to cover all aspects of managing the Charity. The CEO will provide the overarching leadership, but there will be another management role yet to be decided. This is because we are waiting to hear from you, if you feel you have the leadership qualities and experience to take Yada through its next phase. This is an amazing opportunity to shape the CEO role around your skill set, experience and capacity, and to determine the shape of its senior management team. We are therefore looking for an experienced leader who will inspire and influence, and drive the vision to raise our profile and impact across the Violence Against Women and Girls sector and beyond. The Yada CEO is responsible for ensuring that the overall vision and mission of the charity is adhered to as well as the overall strategic direction and management of the charity. Line Manager: Yada Chair of Trustees Hours/Days : Flexible (21-35 hours per week) Salary: £34,434.40 pro rata Start date: September 2025 Contract: One year fixed term, to be extended, subject to funding Location : Yada Offices, West Worthing/Chichester This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Yada is a Christian charity founded upon Christian principles and there is a genuine occupational requirement that the CEO be a Christian. Current responsibilities for managing the charity include the following: (please note there is flexibility to change these depending on the skills and experience of the successful applicant) Yada Management/HR Ensuring compliance with Yada Vision & Mission Line Management of Senior staff To manage and host monthly team meetings Attend quarterly Trustee meetings and present updates To be point of contact for Trustees Oversee evaluation of Yada projects for Trustees Preparation of Trustees Annual Report - draft and publication Manage Charity Commission relationship Responsible for compliance with legal requirements of charity including Data Protection, GDPR, Equality, DBS, Health & Safety Yada Development/Strategy To lead and develop organisational strategy Identify new areas of work To evaluate pilot projects and create future project plans To oversee the long-term vision of Yada Finance Lead responsibility for all financial decisions and compliance with Charity Commission including financial reports Ensuring compliance and smooth management of all Yada financial activities including budget, payroll, pension, invoices, grant funding, investments, gift aid, Independent examination Preparation of monthly/annual accounts Fundraising Lead responsibility for all fundraising decisions including applications for grants, fundraising events, corporate sponsorship. Managing and developing relationships with new and existing funders including monitoring and reporting. Networking To represent Yada and give talks at network opportunities To oversee network development across local business and community Operations To review, evaluate and monitor Yada operations To ensure Yada s operations are aligned with the strategic direction of the charity To review, manage, update and maintain all Yada systems and processes To manage relationship with collaborators To recruit/train/induct staff and volunteers for projects To identify training, research and development needs within the organisation Safeguarding Act as Safeguarding Lead for the charity Oversee Yada s safeguarding process including reporting to Trustees Policy To oversee Yada s policies, including regular reviews and ensuring legal compliance. To develop and review risk assessments and policies in response to new projects Communications To oversee our communications strategy How to Apply We welcome informal discussion about the role and responsibilities ahead of making an application. We are looking for the right person to lead the team in this exciting new chapter for Yada. If you have gaps in your expertise, please still consider applying as we will shape the role to the right candidate. By way of application, please send a CV and cover letter detailing how your experience, faith and motivations would make you a suitable candidate for this role. All enquiries and applications should be made to Helen Moore.
An exciting opportunity has arisen for a Marketing Manager with niche sector experience gained working for a Contract Development and Manufacturing Organisation (CMDO). The Marketing Manager will be the subject matter expert for this category within the close-knit, growing marketing function. They've just received significant investment to grow their customer base in Drug Delivery, focusing on North America. This newly created role will be based in their Bristol office on a hybrid working basis with additional flexibility. Ideally, you'll be able to come to the office 2 days per week; however, candidates who can come to the office a couple of times a month will also be considered. A 4-day week is also a possibility. Reporting to the Global Marketing Director and working closely with the US Sales teams and Chief Commercial Officer, the Marketing Manager will join an industry-leading, international team, focusing on the US market but also working across Europe and Malaysia. You'll play a key role in helping grow their global reputation for delivering fast, flexible, and responsive end-to-end solutions for pioneering Pharma and Drug Delivery businesses. What you'll be doing The Marketing Manager will develop and execute strategic marketing campaigns targeting pharmaceutical and drug delivery businesses, with services tailored to distinct stages of a product journey. What experience you'll need to apply Previous experience in a Marketing Manager role or similar, with niche expertise working for another Contract Development and Manufacturing Organisation (CMDO) is essential. Unfortunately, a more generalist Healthcare sector background is not enough for this one. Ability to oversee and produce marketing communications and content with a good understanding of CMDOs. Strong understanding of the challenges and processes faced by CMDOs / Drug Delivery companies to take products to market. Experienced with B2B marketing campaign development and management - ideally to a global audience and tailoring marketing strategies to different regions and markets. Familiarity with marketing automation tools and CRM platforms is desirable - you'll work alongside an experienced CRM Manager with strong technical and analytical skills. Excellent campaign delivery / project management skills. Digital marketing channels and tools to include email marketing platforms, social media (ideally LinkedIn), and performance monitoring tools. Experience of event management, including trade shows, is a nice to have. Ability to get hands-on at times - helping craft content targeting pharmaceutical and drug delivery businesses through a variety of channels. A data-driven approach to campaign planning - using insights and adjusting strategies to improve campaign performance. What you'll get in return for your experience? Competitive salary in the region of £55k depending on experience. For the right candidate, a 4-day week will be considered too. If you're the perfect fit and the salary doesn't quite match, please do enquire for an off-the-record chat. A dynamic and fast-paced work environment in a growing, global company. Opportunities for career advancement and professional development. Private healthcare for you and your family. Enhanced maternity and paternity leave. Plus other great benefits. What's next? Interviews are already happening, so if you're an experienced Marketing Manager with experience in the CMDO space, please apply ASAP!
May 12, 2025
Full time
An exciting opportunity has arisen for a Marketing Manager with niche sector experience gained working for a Contract Development and Manufacturing Organisation (CMDO). The Marketing Manager will be the subject matter expert for this category within the close-knit, growing marketing function. They've just received significant investment to grow their customer base in Drug Delivery, focusing on North America. This newly created role will be based in their Bristol office on a hybrid working basis with additional flexibility. Ideally, you'll be able to come to the office 2 days per week; however, candidates who can come to the office a couple of times a month will also be considered. A 4-day week is also a possibility. Reporting to the Global Marketing Director and working closely with the US Sales teams and Chief Commercial Officer, the Marketing Manager will join an industry-leading, international team, focusing on the US market but also working across Europe and Malaysia. You'll play a key role in helping grow their global reputation for delivering fast, flexible, and responsive end-to-end solutions for pioneering Pharma and Drug Delivery businesses. What you'll be doing The Marketing Manager will develop and execute strategic marketing campaigns targeting pharmaceutical and drug delivery businesses, with services tailored to distinct stages of a product journey. What experience you'll need to apply Previous experience in a Marketing Manager role or similar, with niche expertise working for another Contract Development and Manufacturing Organisation (CMDO) is essential. Unfortunately, a more generalist Healthcare sector background is not enough for this one. Ability to oversee and produce marketing communications and content with a good understanding of CMDOs. Strong understanding of the challenges and processes faced by CMDOs / Drug Delivery companies to take products to market. Experienced with B2B marketing campaign development and management - ideally to a global audience and tailoring marketing strategies to different regions and markets. Familiarity with marketing automation tools and CRM platforms is desirable - you'll work alongside an experienced CRM Manager with strong technical and analytical skills. Excellent campaign delivery / project management skills. Digital marketing channels and tools to include email marketing platforms, social media (ideally LinkedIn), and performance monitoring tools. Experience of event management, including trade shows, is a nice to have. Ability to get hands-on at times - helping craft content targeting pharmaceutical and drug delivery businesses through a variety of channels. A data-driven approach to campaign planning - using insights and adjusting strategies to improve campaign performance. What you'll get in return for your experience? Competitive salary in the region of £55k depending on experience. For the right candidate, a 4-day week will be considered too. If you're the perfect fit and the salary doesn't quite match, please do enquire for an off-the-record chat. A dynamic and fast-paced work environment in a growing, global company. Opportunities for career advancement and professional development. Private healthcare for you and your family. Enhanced maternity and paternity leave. Plus other great benefits. What's next? Interviews are already happening, so if you're an experienced Marketing Manager with experience in the CMDO space, please apply ASAP!
Department for Culture, Media & Sport
City, Manchester
Lawyer Apply before 11:55 pm on Monday 12th May 2025 Location: Manchester Salary: £52,082 - £61,084 + benefits (including a Civil Service Pension with an employer contribution of 28.97%) Contract type: 2-year fixed term contract We lead the Government's work on the future governance of football. At present, the Shadow Football Regulator comprises over 30 members of staff, led by an interim Chief Operating Officer, undertaking a range of activities in preparation for passage of the Football Governance Bill, which is currently in Parliament. The Shadow Football Regulator is a dedicated team within DCMS which is responsible for setting up the Independent Football Regulator. It is ensuring the Regulator has the right skills, governance and corporate functions so it can start work as soon as possible after the Bill receives Royal Assent. This post, and its recruitment, is dependent on progress of the Bill, and the intention is for this role to transfer to the Regulator once it's legally established. Please note that the Independent Football Regulator will be based in Greater Manchester, but an exact location has yet to be determined. Job Description We are recruiting 2 x Lawyers to join the Shadow Football Regulator (SFR) to help advise and shape the organisation in parallel with Parliamentary passage of the associated legal framework. The successful candidate will play a crucial role in developing the legal function within the new organisation and supporting the organisation in developing and overseeing a legally robust regime. The successful candidate will work with the legal team and wider organisation to identify, monitor and manage legal risks attaching to the IFR s activities. This work will include advising, amongst other issues, on the IFR s powers and obligations, the legal risks attaching to different regulatory strategies and approaches, regulatory investigations and enforcement, litigation and appeals, the IFR s decision-making obligations, corporate governance and wider public law issues. The candidate will be required to provide practical legal advice to IFR teams within a nascent legal framework, and to ground this advice in the relevant statutory, public law and industry context. The legal team will also be expected to work collaboratively with the sponsor department, DCMS, as well as with a variety of other bodies, including within the football industry. Person Specification Essential Requirements Post-qualification experience advising on one or more of the following: Regulatory compliance or enforcement, whether as a Regulator or more generally on matters subject to regulatory oversight. Public law duties and considerations. Litigation and data protection. The ability to work effectively in a wider team and build trusted relationships with colleagues, clients and others. Have a track record of picking up new and complex areas of legal work quickly and providing context-appropriate advice in high-profile and fast-moving situations. The ability to effectively managing legal risk, providing sound legal direction, leadership and oversight to ensure quality outcomes. Creative thinking and excellent judgement to deliver authoritative and credible legal advice, at pace, to facilitate practical solutions. Academic and Professional Qualifications Applicants should have a minimum of a 2:2 Honours Degree in their first degree, in any subject. Where an applicant holds an overseas degree qualification this should be equivalent to a 2:2 Degree. Applicants must be qualified to practise as a Solicitor, Barrister or Chartered Legal Executive in England and Wales however, we also accept applications from overseas qualified candidates. Benefits Alongside your salary of £52,082, Department for Culture, Media and Sport contributes £15,088 towards you being a member of the Civil Service Defined Benefit Pension scheme. DCMS values its staff and offers a wide range of benefits to everyone who works here. We re committed to developing talent and supporting colleagues to have great careers in our department. To support with that, some of the benefits we offer include: Flexible working arrangements and hybrid working - DCMS staff work on a flexible basis with time spent in offices, and time spent working from home 26.5 days annual leave on entry, increasing to 31.5 days after 5 years service A Civil Service pension with an employer contribution of 28.97% Access to the Edenred employee benefits system which offers discounts to popular retailers and access to various useful resources such as financial and savings advice 3 days of paid volunteering leave Up to 9 months maternity leave on full pay + generous paternity and adoption leave Staff reward and recognition bonuses that operate throughout the year Occupational sick pay Access to the Employee Assistance Programme which offers staff 24/7 confidential support and resources such as counselling, debt guidance and management advice Active and engaged staff networks to join including the LGBT+, Ethnic Diversity, Mental Health and Wellbeing and Gender Equality Networks Exceptional learning and development opportunities that you can explore alongside your day-to-day work Season ticket loan, cycle to work scheme and much more! How To Apply You will be redirected to a careers site to complete your application.
May 12, 2025
Contractor
Lawyer Apply before 11:55 pm on Monday 12th May 2025 Location: Manchester Salary: £52,082 - £61,084 + benefits (including a Civil Service Pension with an employer contribution of 28.97%) Contract type: 2-year fixed term contract We lead the Government's work on the future governance of football. At present, the Shadow Football Regulator comprises over 30 members of staff, led by an interim Chief Operating Officer, undertaking a range of activities in preparation for passage of the Football Governance Bill, which is currently in Parliament. The Shadow Football Regulator is a dedicated team within DCMS which is responsible for setting up the Independent Football Regulator. It is ensuring the Regulator has the right skills, governance and corporate functions so it can start work as soon as possible after the Bill receives Royal Assent. This post, and its recruitment, is dependent on progress of the Bill, and the intention is for this role to transfer to the Regulator once it's legally established. Please note that the Independent Football Regulator will be based in Greater Manchester, but an exact location has yet to be determined. Job Description We are recruiting 2 x Lawyers to join the Shadow Football Regulator (SFR) to help advise and shape the organisation in parallel with Parliamentary passage of the associated legal framework. The successful candidate will play a crucial role in developing the legal function within the new organisation and supporting the organisation in developing and overseeing a legally robust regime. The successful candidate will work with the legal team and wider organisation to identify, monitor and manage legal risks attaching to the IFR s activities. This work will include advising, amongst other issues, on the IFR s powers and obligations, the legal risks attaching to different regulatory strategies and approaches, regulatory investigations and enforcement, litigation and appeals, the IFR s decision-making obligations, corporate governance and wider public law issues. The candidate will be required to provide practical legal advice to IFR teams within a nascent legal framework, and to ground this advice in the relevant statutory, public law and industry context. The legal team will also be expected to work collaboratively with the sponsor department, DCMS, as well as with a variety of other bodies, including within the football industry. Person Specification Essential Requirements Post-qualification experience advising on one or more of the following: Regulatory compliance or enforcement, whether as a Regulator or more generally on matters subject to regulatory oversight. Public law duties and considerations. Litigation and data protection. The ability to work effectively in a wider team and build trusted relationships with colleagues, clients and others. Have a track record of picking up new and complex areas of legal work quickly and providing context-appropriate advice in high-profile and fast-moving situations. The ability to effectively managing legal risk, providing sound legal direction, leadership and oversight to ensure quality outcomes. Creative thinking and excellent judgement to deliver authoritative and credible legal advice, at pace, to facilitate practical solutions. Academic and Professional Qualifications Applicants should have a minimum of a 2:2 Honours Degree in their first degree, in any subject. Where an applicant holds an overseas degree qualification this should be equivalent to a 2:2 Degree. Applicants must be qualified to practise as a Solicitor, Barrister or Chartered Legal Executive in England and Wales however, we also accept applications from overseas qualified candidates. Benefits Alongside your salary of £52,082, Department for Culture, Media and Sport contributes £15,088 towards you being a member of the Civil Service Defined Benefit Pension scheme. DCMS values its staff and offers a wide range of benefits to everyone who works here. We re committed to developing talent and supporting colleagues to have great careers in our department. To support with that, some of the benefits we offer include: Flexible working arrangements and hybrid working - DCMS staff work on a flexible basis with time spent in offices, and time spent working from home 26.5 days annual leave on entry, increasing to 31.5 days after 5 years service A Civil Service pension with an employer contribution of 28.97% Access to the Edenred employee benefits system which offers discounts to popular retailers and access to various useful resources such as financial and savings advice 3 days of paid volunteering leave Up to 9 months maternity leave on full pay + generous paternity and adoption leave Staff reward and recognition bonuses that operate throughout the year Occupational sick pay Access to the Employee Assistance Programme which offers staff 24/7 confidential support and resources such as counselling, debt guidance and management advice Active and engaged staff networks to join including the LGBT+, Ethnic Diversity, Mental Health and Wellbeing and Gender Equality Networks Exceptional learning and development opportunities that you can explore alongside your day-to-day work Season ticket loan, cycle to work scheme and much more! How To Apply You will be redirected to a careers site to complete your application.
Senior Counsel, Reuters Thomson Reuters is hiring a global media lawyer to support Reuters News. This is a unique role, with the successful candidate being an experienced commercial lawyer who is able to negotiate complex media/technology deals as well as provide creative legal advice on thorny multijurisdictional issues often at the intersection of journalism and AI. This role will work closely with Reuters leadership in New York and London, and in coordination with Thomson Reuters lawyers and staff around the world and can be located in London (or Toronto or New York). Thomson Reuters provides legal, tax, accounting and compliance professionals with the tools and information they need to empower people and decision-making. Its media business, Reuters, is the world's leading international news agency, reaching more than one billion people every day and delivering real-time, award-winning news coverage to news and media organizations, brands and consumers. Reuters covers a broad range of topics, including business, finance, politics, sports and technology. The hallmarks of Reuters' journalism are speed, impartiality and insight. About The Role As Senior Counsel for Reuters, your primary responsibility will be to support the growth of relationships between Reuters and its clients and partners in a fast-evolving, global environment. Responsibilities will also include n egotiating media licensing and partnership deals ; p roviding timely , clear and practical advice on legal issues across the media business; supporting business stakeholder s in analysing novel technologies and use cases through a legal lens; e nsuring compliance with the Thomson Reuters Trust Principles, which reflect our commitment to integrity, independence and freedom from bias ; and t rack ing global legal developments affecting the interests of news and media businesses. About you You're a fit for the role of Senior Counsel, Reuters if you : Are a c urrent practicing lawyer ( with a current bar admission/practising certificate). Have s ubstantial post-qualification experience negotiating media licensing deals and advising clients in news/media/information/technology industries. Have the ability to advocate for the interests of business partners in commercial disputes. Have a depth and breadth of experience in acting in intellectual property matters, especially copyright, including experience counselling on enforcement of IP rights. Are a daptable and prepared to contribute to areas outside core expertise . Have a strong work ethic with ability to work independently, prioritize and meet deadlines and demands in a fast-paced environment. It would also be desirable if you have: Understanding of AI/ML technologies. Experience communicating across diverse geographies and cultures as part of a global team. What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . Thomson Reuters informs the way forward by delivering trusted content and technology that professionals and institutions need to make the right decisions. We are modernizing the pillars of society through the digitalization of the tax and legal professions, the free press, commerce, and the rule of law, and elevating the way professionals and institutions work. Discover how Thomson Reuters approaches AI innovation as Chief Product Officer David Wong breaks down the essential components.
May 12, 2025
Full time
Senior Counsel, Reuters Thomson Reuters is hiring a global media lawyer to support Reuters News. This is a unique role, with the successful candidate being an experienced commercial lawyer who is able to negotiate complex media/technology deals as well as provide creative legal advice on thorny multijurisdictional issues often at the intersection of journalism and AI. This role will work closely with Reuters leadership in New York and London, and in coordination with Thomson Reuters lawyers and staff around the world and can be located in London (or Toronto or New York). Thomson Reuters provides legal, tax, accounting and compliance professionals with the tools and information they need to empower people and decision-making. Its media business, Reuters, is the world's leading international news agency, reaching more than one billion people every day and delivering real-time, award-winning news coverage to news and media organizations, brands and consumers. Reuters covers a broad range of topics, including business, finance, politics, sports and technology. The hallmarks of Reuters' journalism are speed, impartiality and insight. About The Role As Senior Counsel for Reuters, your primary responsibility will be to support the growth of relationships between Reuters and its clients and partners in a fast-evolving, global environment. Responsibilities will also include n egotiating media licensing and partnership deals ; p roviding timely , clear and practical advice on legal issues across the media business; supporting business stakeholder s in analysing novel technologies and use cases through a legal lens; e nsuring compliance with the Thomson Reuters Trust Principles, which reflect our commitment to integrity, independence and freedom from bias ; and t rack ing global legal developments affecting the interests of news and media businesses. About you You're a fit for the role of Senior Counsel, Reuters if you : Are a c urrent practicing lawyer ( with a current bar admission/practising certificate). Have s ubstantial post-qualification experience negotiating media licensing deals and advising clients in news/media/information/technology industries. Have the ability to advocate for the interests of business partners in commercial disputes. Have a depth and breadth of experience in acting in intellectual property matters, especially copyright, including experience counselling on enforcement of IP rights. Are a daptable and prepared to contribute to areas outside core expertise . Have a strong work ethic with ability to work independently, prioritize and meet deadlines and demands in a fast-paced environment. It would also be desirable if you have: Understanding of AI/ML technologies. Experience communicating across diverse geographies and cultures as part of a global team. What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . Thomson Reuters informs the way forward by delivering trusted content and technology that professionals and institutions need to make the right decisions. We are modernizing the pillars of society through the digitalization of the tax and legal professions, the free press, commerce, and the rule of law, and elevating the way professionals and institutions work. Discover how Thomson Reuters approaches AI innovation as Chief Product Officer David Wong breaks down the essential components.
Based: 50/50 Hybrid office base: Cynon Linc, Aberdare, CF44 7BD Hours: 37hpw (Full-time) Reports to: CEO Responsible for: 3 x Programme Managers Currently there are 36 members of staff and 95 volunteers who directly deliver our services. Remuneration Package: £36,592 per annum (full time salary) 4% Non-contributory Pension 25 days annual leave, rising to 30 after 5years s service plus bank holidays and Birthday Booster Non-contractual Benefits: Employee Assistance Programme 10% discount on Cynon Linc Hyb Menu Opportunity for flexible working Work issued mobile phone or contribution towards personal bill 45ppm Business Mileage Allowance Opportunities for personal development You will join a values-driven organisation where Listening, Learning, and Caring are not just words they are the way we lead, grow, and connect. The Big Picture Age Connects Morgannwg is the leading charity working with older people living in Rhondda Cynon Taf, Bridgend and Merthyr Tydfil (the Cwm Taf Morgannwg Health Board footprint). We have a strong history with over 45 years of supporting older people and their families through some of the most difficult times in their life. We also have a proven track record of listening to older people, learning what is important to them and caring about the way they are treated, perceived, and portrayed. Are you a dynamic leader looking for your next career move and an exciting new challenge? We are recruiting a talented Charity Development Lead, who will lead the growth and diversification of our Charity Development Department and the operational delivery of a highly skilled and qualified team. This role offers the autonomy and freedom to lead in your own way, to explore your entrepreneurial instincts and build sustainable support options for older people. We are looking for someone with previous experience of managing multiple service areas as well as business growth using hybrid income sources, and is experienced in using data and market research to shape operational plans. You will be a motivational leader who inspires and supports through coaching for success. Importantly, you will be able to demonstrate clear impact and positive outcomes for people in your previous roles. The Charity Development Lead will lead and develop the Charity Development Department with support from a team of Operational Managers to deliver the charity s three-year Strategic Plan Together for Older People . Working alongside the senior leadership team and the Board of Trustees, you will ensure we deliver our strategic priorities sustainably, with compassion and a commitment to developing the charity s workforce of paid staff and volunteers. This role is pivotal to the charity s success as a voice for older people, as a service provider, and as an employer of choice. The current Charity Development portfolio consists of: Volunteering Matters - direct delivery of one to one and group activities led by volunteers for older people such as befriending, coffee mornings etc and volunteers providing office-based support across the organisation. Information Matters providing accessible and quality information to older people in, our Hub in Aberdare, other sessional venues, pop ups and in people s homes if required. In addition, this service manages our Central Support Team, who deal with all initial enquiries for our services. Home Life Matters these include coordination of activities in residential home settings, outreach work providing practical and emotional support to people aged 50+ who have a diagnosis of dementia or other functional mental health issue, hospital to home and preventative services that support people who have been discharged from hospital to resettle at home or to reduce their risk of admission/readmission. Dementia Matters the development of a new work programme which explores how we can better support people living with dementia and the people who care for them. Simply Nails provision of accessible toenail cutting services for anyone who would struggle to maintain neat, pain free toe and fingernails Engage Programme one of three strands delivered through our Leaving No-one Behind Programme, which aims to cultivate opportunities for people to co-produce and deliver community led activities. We have big plans to develop our services ensuring that we meet the changing needs of older people, so you will need to be creative, entrepreneurial and agile. Your Objectives Development and Growth: Work through the operational team to identify opportunities and areas of sustainable growth in line with the Strategic Plan, ensuring that all development is rooted in active listening to community needs, a commitment to continuous learning, and a spirit of caring leadership.Shape and develop the charity s service portfolio to meet the needs of older people and in support of local and national public health, wellbeing, and cultural improvement programmes. Develop an income generation plan that secures sustainable income to support our work, and which maintains our strategic goal of generating 60% of income from unrestricted and independent sources. Support wider organisational objectives including digital transformation and progress towards net zero through your work. Leadership and Management: Lead and develop a high-quality, dynamic team to deliver support and services for older people, embedding our core values of Listening, Learning, and Caring into every interaction, decision, and initiative. You will foster an inclusive, empowering culture that nurtures lifelong learning, volunteerism, and compassionate service. Be committed to the charity s growth through volunteering opportunities and lifelong learning. Work alongside colleagues and Board to drive, influence, advise and support the cultural and people aspects of organisational change, design, workforce planning, people processes and business improvement initiatives. Impact and Reach: Collaborate with the Programme Management and operational team to understand and amplify the impact of our services on the lives of older people. Embed Listening, Learning, and Caring into how we measure success, ensuring that our evaluation processes are people-centred, transparent, and drive continuous improvement. Working with the Public Affairs and Partnerships Manager and the Communications and Marketing Lead, to ensure the impact and quality of our work is communicated to key stakeholders so they have confidence in our work and want to support us. Our Expectations Maintain your knowledge: Your team are our experts on the issues that affect older people, so it is important you maintain up-to-date knowledge on national and local policy issues that affect older people. We will expect you to ensure your team is up to date on changes in policy, legislation, and practice so a commitment to yours and their learning is essential. Deliver the goods: Your service area will be funded by several different sources, with a variety of monitoring requirements. We will expect you to put systems and processes in place to ensure you deliver what our funders expect and deliver it well. This will include setting and overseeing your department s budgets through your team of Operational Managers, producing outcome-based reporting, and understanding where the gaps are (so we can find ways of filling them or influencing others to do it). You will also need to report all of this to the Charity s Board of Trustees, so good story telling skills are essential. Put older people first: Your team are the shop window of the charity. When older people contact us for help, your team members are often the first people they see or talk to on the phone. Older people are our business, they are central to all that we do, so understanding the issues they face is essential. It is also important we respect their voice, we uphold their rights, and we give them a voice when they feel they are not being listened to. Your role is to ensure that your team understands the diversity of the communities we serve and responds positively to unfamiliar scenarios or challenging situations. In this regard, you will act as the charity s Safeguarding Lead. Working with others: We cannot be all things to all people, so we need to work collaboratively with those that specialise in other fields. Working on the principles of co-production, collaboration and partnership, your role will support the Chief Executive Officer and other members of the senior leadership team to represent the charity externally; always striving to build positive, effective relationships with individuals and organisations involved in delivering outcomes for older people. Working with our people: We are proud to work with and develop opportunities for volunteers without them, we could not do a lot of what we do (or want to do!) They give their time freely and bring a wide range of skills, experience, and knowledge to the charity. Your team includes paid staff and volunteers, so it is essential you are committed to nurturing a culture where volunteers are seen as team assets, and that they are encouraged to develop themselves personally, through the work they do. Leadership: Demonstrating leadership in all that you do is a key requirement of this role. Leadership skills are essential for supporting the charity s culture and business objectives. We want our leaders to be bold, decisive, action focused . click apply for full job details
May 12, 2025
Full time
Based: 50/50 Hybrid office base: Cynon Linc, Aberdare, CF44 7BD Hours: 37hpw (Full-time) Reports to: CEO Responsible for: 3 x Programme Managers Currently there are 36 members of staff and 95 volunteers who directly deliver our services. Remuneration Package: £36,592 per annum (full time salary) 4% Non-contributory Pension 25 days annual leave, rising to 30 after 5years s service plus bank holidays and Birthday Booster Non-contractual Benefits: Employee Assistance Programme 10% discount on Cynon Linc Hyb Menu Opportunity for flexible working Work issued mobile phone or contribution towards personal bill 45ppm Business Mileage Allowance Opportunities for personal development You will join a values-driven organisation where Listening, Learning, and Caring are not just words they are the way we lead, grow, and connect. The Big Picture Age Connects Morgannwg is the leading charity working with older people living in Rhondda Cynon Taf, Bridgend and Merthyr Tydfil (the Cwm Taf Morgannwg Health Board footprint). We have a strong history with over 45 years of supporting older people and their families through some of the most difficult times in their life. We also have a proven track record of listening to older people, learning what is important to them and caring about the way they are treated, perceived, and portrayed. Are you a dynamic leader looking for your next career move and an exciting new challenge? We are recruiting a talented Charity Development Lead, who will lead the growth and diversification of our Charity Development Department and the operational delivery of a highly skilled and qualified team. This role offers the autonomy and freedom to lead in your own way, to explore your entrepreneurial instincts and build sustainable support options for older people. We are looking for someone with previous experience of managing multiple service areas as well as business growth using hybrid income sources, and is experienced in using data and market research to shape operational plans. You will be a motivational leader who inspires and supports through coaching for success. Importantly, you will be able to demonstrate clear impact and positive outcomes for people in your previous roles. The Charity Development Lead will lead and develop the Charity Development Department with support from a team of Operational Managers to deliver the charity s three-year Strategic Plan Together for Older People . Working alongside the senior leadership team and the Board of Trustees, you will ensure we deliver our strategic priorities sustainably, with compassion and a commitment to developing the charity s workforce of paid staff and volunteers. This role is pivotal to the charity s success as a voice for older people, as a service provider, and as an employer of choice. The current Charity Development portfolio consists of: Volunteering Matters - direct delivery of one to one and group activities led by volunteers for older people such as befriending, coffee mornings etc and volunteers providing office-based support across the organisation. Information Matters providing accessible and quality information to older people in, our Hub in Aberdare, other sessional venues, pop ups and in people s homes if required. In addition, this service manages our Central Support Team, who deal with all initial enquiries for our services. Home Life Matters these include coordination of activities in residential home settings, outreach work providing practical and emotional support to people aged 50+ who have a diagnosis of dementia or other functional mental health issue, hospital to home and preventative services that support people who have been discharged from hospital to resettle at home or to reduce their risk of admission/readmission. Dementia Matters the development of a new work programme which explores how we can better support people living with dementia and the people who care for them. Simply Nails provision of accessible toenail cutting services for anyone who would struggle to maintain neat, pain free toe and fingernails Engage Programme one of three strands delivered through our Leaving No-one Behind Programme, which aims to cultivate opportunities for people to co-produce and deliver community led activities. We have big plans to develop our services ensuring that we meet the changing needs of older people, so you will need to be creative, entrepreneurial and agile. Your Objectives Development and Growth: Work through the operational team to identify opportunities and areas of sustainable growth in line with the Strategic Plan, ensuring that all development is rooted in active listening to community needs, a commitment to continuous learning, and a spirit of caring leadership.Shape and develop the charity s service portfolio to meet the needs of older people and in support of local and national public health, wellbeing, and cultural improvement programmes. Develop an income generation plan that secures sustainable income to support our work, and which maintains our strategic goal of generating 60% of income from unrestricted and independent sources. Support wider organisational objectives including digital transformation and progress towards net zero through your work. Leadership and Management: Lead and develop a high-quality, dynamic team to deliver support and services for older people, embedding our core values of Listening, Learning, and Caring into every interaction, decision, and initiative. You will foster an inclusive, empowering culture that nurtures lifelong learning, volunteerism, and compassionate service. Be committed to the charity s growth through volunteering opportunities and lifelong learning. Work alongside colleagues and Board to drive, influence, advise and support the cultural and people aspects of organisational change, design, workforce planning, people processes and business improvement initiatives. Impact and Reach: Collaborate with the Programme Management and operational team to understand and amplify the impact of our services on the lives of older people. Embed Listening, Learning, and Caring into how we measure success, ensuring that our evaluation processes are people-centred, transparent, and drive continuous improvement. Working with the Public Affairs and Partnerships Manager and the Communications and Marketing Lead, to ensure the impact and quality of our work is communicated to key stakeholders so they have confidence in our work and want to support us. Our Expectations Maintain your knowledge: Your team are our experts on the issues that affect older people, so it is important you maintain up-to-date knowledge on national and local policy issues that affect older people. We will expect you to ensure your team is up to date on changes in policy, legislation, and practice so a commitment to yours and their learning is essential. Deliver the goods: Your service area will be funded by several different sources, with a variety of monitoring requirements. We will expect you to put systems and processes in place to ensure you deliver what our funders expect and deliver it well. This will include setting and overseeing your department s budgets through your team of Operational Managers, producing outcome-based reporting, and understanding where the gaps are (so we can find ways of filling them or influencing others to do it). You will also need to report all of this to the Charity s Board of Trustees, so good story telling skills are essential. Put older people first: Your team are the shop window of the charity. When older people contact us for help, your team members are often the first people they see or talk to on the phone. Older people are our business, they are central to all that we do, so understanding the issues they face is essential. It is also important we respect their voice, we uphold their rights, and we give them a voice when they feel they are not being listened to. Your role is to ensure that your team understands the diversity of the communities we serve and responds positively to unfamiliar scenarios or challenging situations. In this regard, you will act as the charity s Safeguarding Lead. Working with others: We cannot be all things to all people, so we need to work collaboratively with those that specialise in other fields. Working on the principles of co-production, collaboration and partnership, your role will support the Chief Executive Officer and other members of the senior leadership team to represent the charity externally; always striving to build positive, effective relationships with individuals and organisations involved in delivering outcomes for older people. Working with our people: We are proud to work with and develop opportunities for volunteers without them, we could not do a lot of what we do (or want to do!) They give their time freely and bring a wide range of skills, experience, and knowledge to the charity. Your team includes paid staff and volunteers, so it is essential you are committed to nurturing a culture where volunteers are seen as team assets, and that they are encouraged to develop themselves personally, through the work they do. Leadership: Demonstrating leadership in all that you do is a key requirement of this role. Leadership skills are essential for supporting the charity s culture and business objectives. We want our leaders to be bold, decisive, action focused . click apply for full job details
Senior Applied Scientist II page is loaded Senior Applied Scientist II Apply remote type Remote Job: Hybrid locations CHE-Zug-Landis+Gyr-Strasse 3 GBR-London-5 Canada Square time type Full time posted on Posted Yesterday job requisition id JREQ190974 Are you excited about working at the forefront of applied research in an industry setting? Thomson Reuters Labsin the USA is seeking scientists with a passion for solving problems using state-of-the-art information retrieval, natural language processing and generative AI. What does Thomson Reuters Labs do? We experiment, we build, we deliver. We support the organization and our customers through applied research in informational retrieval and natural language processing. We work closely with product and domain experts to identify compelling solutions at the intersection of user needs and technical feasibility. Our team is designing the next generation of search technology for Legal and Tax Professionals globally. We drive AI innovation for Thomson Reuters' Core Research Products, including Westlaw, Practical Law, and Checkpoint. About the Role: Senior Applied Scientists are experts in Machine Learning / NLP, responsible for the design and delivery of AI solutions that enhance Thomson Reuters' products. They leverage information retrieval techniques, prompting workflows, model training and evaluation design to build and optimize solutions. Their work ensures AI technologies are effectively aligned with business objectives, driving product innovation and value. As a Senior Applied Scientist, you will: Own and manage end-to-end model development, guiding others in research, data engineering, and evaluation. Operate in an agile way, pushing for quick iterations guided by customers' needs. Be accountable for all research deliverables on small to medium-sized projects Communicate research in peer-reviewed publications and develop patentable ideas ensuring competitiveness of the company's products and services. Work with stakeholders to define scope, determine feasibility, and translate business/customer objectives into technical requirements. Partner effectively with Engineering to ensure well-managed software delivery and co-design ML Ops processes related to model monitoring, evaluation, and retraining. About You: You're a fit for the role of Senior Applied Scientist if your background includes: PhD in a relevant discipline or Master's plus a comparable level of experience 5+ years of hands-on experience building IR / NLP systems for commercial applications Experience writing production code and ensuring well-managed software delivery Demonstrable experience translating complex problems into successful AI applications Outstanding communication, problem-solving, and analysis skills Collaborating with Product, Engineering and Business Stakeholders in an agile manner to demonstrate value and iterate with customer feedback (Preferred) Publications at relevant venues such as ACL, EMNLP, NAACL, NeurIPS, ICLR, SIGIR, or KDD. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. DISCLAIMER The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on Thomson Reuters informs the way forward by delivering trusted content and technology that professionals and institutions need to make the right decisions. We are modernizing the pillars of society through the digitalization of the tax and legal professions, the free press, commerce, and the rule of law, and elevating the way professionals and institutions work. Discover how Thomson Reuters approaches AI innovation as Chief Product Officer David Wong breaks down the essential components.
May 12, 2025
Full time
Senior Applied Scientist II page is loaded Senior Applied Scientist II Apply remote type Remote Job: Hybrid locations CHE-Zug-Landis+Gyr-Strasse 3 GBR-London-5 Canada Square time type Full time posted on Posted Yesterday job requisition id JREQ190974 Are you excited about working at the forefront of applied research in an industry setting? Thomson Reuters Labsin the USA is seeking scientists with a passion for solving problems using state-of-the-art information retrieval, natural language processing and generative AI. What does Thomson Reuters Labs do? We experiment, we build, we deliver. We support the organization and our customers through applied research in informational retrieval and natural language processing. We work closely with product and domain experts to identify compelling solutions at the intersection of user needs and technical feasibility. Our team is designing the next generation of search technology for Legal and Tax Professionals globally. We drive AI innovation for Thomson Reuters' Core Research Products, including Westlaw, Practical Law, and Checkpoint. About the Role: Senior Applied Scientists are experts in Machine Learning / NLP, responsible for the design and delivery of AI solutions that enhance Thomson Reuters' products. They leverage information retrieval techniques, prompting workflows, model training and evaluation design to build and optimize solutions. Their work ensures AI technologies are effectively aligned with business objectives, driving product innovation and value. As a Senior Applied Scientist, you will: Own and manage end-to-end model development, guiding others in research, data engineering, and evaluation. Operate in an agile way, pushing for quick iterations guided by customers' needs. Be accountable for all research deliverables on small to medium-sized projects Communicate research in peer-reviewed publications and develop patentable ideas ensuring competitiveness of the company's products and services. Work with stakeholders to define scope, determine feasibility, and translate business/customer objectives into technical requirements. Partner effectively with Engineering to ensure well-managed software delivery and co-design ML Ops processes related to model monitoring, evaluation, and retraining. About You: You're a fit for the role of Senior Applied Scientist if your background includes: PhD in a relevant discipline or Master's plus a comparable level of experience 5+ years of hands-on experience building IR / NLP systems for commercial applications Experience writing production code and ensuring well-managed software delivery Demonstrable experience translating complex problems into successful AI applications Outstanding communication, problem-solving, and analysis skills Collaborating with Product, Engineering and Business Stakeholders in an agile manner to demonstrate value and iterate with customer feedback (Preferred) Publications at relevant venues such as ACL, EMNLP, NAACL, NeurIPS, ICLR, SIGIR, or KDD. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. DISCLAIMER The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on Thomson Reuters informs the way forward by delivering trusted content and technology that professionals and institutions need to make the right decisions. We are modernizing the pillars of society through the digitalization of the tax and legal professions, the free press, commerce, and the rule of law, and elevating the way professionals and institutions work. Discover how Thomson Reuters approaches AI innovation as Chief Product Officer David Wong breaks down the essential components.
Co-General Counsel - Corporate & Compliance Legal Location: London, England, United Kingdom Posted date: 9/10/2024 Welcome to 1GLOBAL, a dynamic and innovative force in the intersection of telecommunications and technology. Founded by two visionary technology entrepreneurs, Hakan Koç and Pyrros Koussios, 1GLOBAL is a privately owned company with a clear mission to connect the world, seamlessly. With over 100 million dollars in revenue and being both profitable and cash generative, 1GLOBAL has the ability to fund its massive growth without relying on external funding. As a global specialty telecommunications provider, 1GLOBAL serves financial institutions, enterprises, mobile network operators, and consumers across 42 countries, offering fully regulated voice, data, and SMS services. As pioneers in the eSIM revolution, we've built a complete ecosystem that drives our growth with partners such as Apple, Palo Alto Networks, and Google, while attracting customers like Goldman Sachs, JP Morgan, Revolut, Netflix, and Tesla. Join us at 1GLOBAL and be part of that journey of massive growth, while forming the future of the global communication industry! Position Overview: We're looking for a motivated, experienced Co-General Counsel - Corporate & Compliance and acting as our Chief Compliance Officer . Together with our Co-GC - Commercial & Regulatory, you will be managing the global legal team at 1GLOBAL. Based in London, you will work closely with the founders and the Board of the company and will act as the company's secretary. This is a fantastic opportunity to establish your track record as a hands-on pragmatic general counsel, working closely with a team of driven and charismatic individuals and helping navigate the scale-up journey of a highly successful company at the intersection of tech and telecoms. Join us and grow with our team! Key Responsibilities: Drive M&A and restructuring projects to reflect our global ambitions. Coordinate company secretarial compliance across 30+ legal entities in 20+ countries. Oversee governmental affairs and coordinate the fulfilling of the group's obligations with various government branches around the world. Monitor the work of the technology compliance teams including the CyberTRUST team and have the Group CISO reporting to you. Manage together with the Co-GC Commercial & Regulatory the global legal team of 1GLOBAL consisting of 5 lawyers and paralegals. Act as 1GLOBAL's company secretary and prepare and participate in all Board meetings including those of the audit committee. Direct and focus on resolving all adversarial matters of the group. Help secure the best legal talent around the world wherever we need representation or external assistance. Requirements Must Have: 2+ years of hands-on experience: Working as a senior in-house lawyer with exposure to M&A transactions, compliance, litigation, and governmental affairs for a private equity, technology, or telco company. Qualified: English or US lawyer, ideally with training and a few years of practice in a global law firm. Dynamic: Willing to work in a fast-paced environment subject to constant change driven by two entrepreneurs operating at hyper-growth pace. Flexible: Comfortable with rapidly switching focus. Diplomatic: Able to understand and accommodate the requirements of multiple parties including governmental agencies. Pragmatic: Willing and able to find commercially sensible solutions. Realistic: Able to judge when to rely on internal resource constraints or marshalling the best external legal advice for each situation. Comfortable: Working at peer level with senior individuals and contributing actively in the strategy formation process. Nice to Have: M&A experience in private equity or VC environment. Magic Circle or equivalent major US law firm experience. Why 1GLOBAL? Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 40% year-on-year under the leadership of successful tech entrepreneurs. Major Transaction Exposure: Be in the driver's seat for transactions that will have an impact on the future telco industry. Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly be exposed to talented and driven individuals. Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts. Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field. International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company. Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment. Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry. 1GLOBAL is an equal opportunity employer; we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionize connectivity globally. No agencies. We do not accept CVs from 3rd parties.
May 12, 2025
Full time
Co-General Counsel - Corporate & Compliance Legal Location: London, England, United Kingdom Posted date: 9/10/2024 Welcome to 1GLOBAL, a dynamic and innovative force in the intersection of telecommunications and technology. Founded by two visionary technology entrepreneurs, Hakan Koç and Pyrros Koussios, 1GLOBAL is a privately owned company with a clear mission to connect the world, seamlessly. With over 100 million dollars in revenue and being both profitable and cash generative, 1GLOBAL has the ability to fund its massive growth without relying on external funding. As a global specialty telecommunications provider, 1GLOBAL serves financial institutions, enterprises, mobile network operators, and consumers across 42 countries, offering fully regulated voice, data, and SMS services. As pioneers in the eSIM revolution, we've built a complete ecosystem that drives our growth with partners such as Apple, Palo Alto Networks, and Google, while attracting customers like Goldman Sachs, JP Morgan, Revolut, Netflix, and Tesla. Join us at 1GLOBAL and be part of that journey of massive growth, while forming the future of the global communication industry! Position Overview: We're looking for a motivated, experienced Co-General Counsel - Corporate & Compliance and acting as our Chief Compliance Officer . Together with our Co-GC - Commercial & Regulatory, you will be managing the global legal team at 1GLOBAL. Based in London, you will work closely with the founders and the Board of the company and will act as the company's secretary. This is a fantastic opportunity to establish your track record as a hands-on pragmatic general counsel, working closely with a team of driven and charismatic individuals and helping navigate the scale-up journey of a highly successful company at the intersection of tech and telecoms. Join us and grow with our team! Key Responsibilities: Drive M&A and restructuring projects to reflect our global ambitions. Coordinate company secretarial compliance across 30+ legal entities in 20+ countries. Oversee governmental affairs and coordinate the fulfilling of the group's obligations with various government branches around the world. Monitor the work of the technology compliance teams including the CyberTRUST team and have the Group CISO reporting to you. Manage together with the Co-GC Commercial & Regulatory the global legal team of 1GLOBAL consisting of 5 lawyers and paralegals. Act as 1GLOBAL's company secretary and prepare and participate in all Board meetings including those of the audit committee. Direct and focus on resolving all adversarial matters of the group. Help secure the best legal talent around the world wherever we need representation or external assistance. Requirements Must Have: 2+ years of hands-on experience: Working as a senior in-house lawyer with exposure to M&A transactions, compliance, litigation, and governmental affairs for a private equity, technology, or telco company. Qualified: English or US lawyer, ideally with training and a few years of practice in a global law firm. Dynamic: Willing to work in a fast-paced environment subject to constant change driven by two entrepreneurs operating at hyper-growth pace. Flexible: Comfortable with rapidly switching focus. Diplomatic: Able to understand and accommodate the requirements of multiple parties including governmental agencies. Pragmatic: Willing and able to find commercially sensible solutions. Realistic: Able to judge when to rely on internal resource constraints or marshalling the best external legal advice for each situation. Comfortable: Working at peer level with senior individuals and contributing actively in the strategy formation process. Nice to Have: M&A experience in private equity or VC environment. Magic Circle or equivalent major US law firm experience. Why 1GLOBAL? Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 40% year-on-year under the leadership of successful tech entrepreneurs. Major Transaction Exposure: Be in the driver's seat for transactions that will have an impact on the future telco industry. Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly be exposed to talented and driven individuals. Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts. Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field. International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company. Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment. Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry. 1GLOBAL is an equal opportunity employer; we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionize connectivity globally. No agencies. We do not accept CVs from 3rd parties.
Site Trustwide (Main base will be St. Mary's Hospital) Town London Salary £113,557 - £129,443 pa inclusive Salary period Yearly Closing 18/05/:59 Fulfil your potential in hospitals that make history: Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye. With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career. We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities. With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education. We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health. Job overview This is a pivotal role, and I'm seeking an outstanding individual to take it on. The ideal candidate will bring substantial expertise in data and analytics, alongside the leadership capability to drive meaningful transformation and change. Strong analytical skills, creativity, and insight will be essential. As Director of Data and Analytics, you will lead the strategic and operational management of our Business Information and Clinical Coding teams across all Trust sites, while working collaboratively across the North West London Acute Provider Collaborative and broader Integrated Care System. Your leadership will be key to enabling high-quality data-driven decision-making that underpins both strategic direction and day-to-day operational performance. You will be accountable for upholding information standards and developing a responsive, insightful business intelligence service that supports our organisational goals. The role also encompasses responsibilities for data governance and high-quality analytics that directly inform service delivery. Reporting to the Deputy Chief Operating Officer, you will shape and implement a transformation programme to modernise and align business intelligence with operational priorities. Your focus will be on delivering a service that is proactive, embedded in operational delivery, and essential to the Trust's core business. Please note, interviews are scheduled to take place provisionally on Friday 23rd May 2025 Main duties of the job • The Director of Data and Analytics will have responsibility for the strategic and operational management of the Business Information and Clinical Coding teams across all sites in the Trust, in order to support the strategic and operational performance of the Trust. • This role will take an active role in some of the system-wide and multi-disciplinary collaborations of intelligence professionals (including data analysts, clinical coders, data scientists and qualitative researchers). • Intelligence functions will support a breadth of strategic, clinical and operational decisions at Director level. • The post holder will be accountable for information standards and the development of business intelligence to support strategic and operational delivery, information governance and data analysis. • The role will report to the Deputy Chief Operating Officer and will have specific responsibility for defining and delivering a transformation programme across business intelligence. Ensuring the service is fully aligned to our operational teams and priorities, and that excellence in information service delivery supports our operational teams to transact our core business. Working for our organisation At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. . Detailed job description and main responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. Person specification Education/ Qualifications Educated to Masters Level or equivalent level or equivalent experience of working at a senior level in specialist area. Experience of project and programme management techniques and tools including both Agile and Prince 2 or Managing Successful Projects Member of a relevant professional body. Experience Recent director or senior NHS experience in data and informatics. Experience of leading major change initiatives with entrepreneurialism. Significant experience of working in a senior leadership position, reporting to Board or equivalent level. Experience of working and engaging with senior clinical staff. Experience of leading large, highly complex programmes or services within a complex organisational environment. Proven track record of achieving complex targets and deadlines. Significant experience of strategy development and implementation, business case development, and leading a change management agenda. Strong track record of effective internal and external partnership working, in a health and care context. Significant experience in governance, risk appraisal and management of risk. Be a strategic analyst first and foremost. Have analytical management and leadership experience. Be experienced reporting at Board level. Have excellent service and academic networks. Significant experience of managing and prioritising a large budget with solid knowledge of financial and commercial process requirements. Extensive experience of delivering presentations to large groups of stakeholders in often pressured and politically sensitive environments. Able to inspire credibility and confidence at all levels. Proven people management and leaderships skills. Have experience of using analysis to address politically sensitive issues within complex systems and involving multiple stakeholders. Ability to identify, plan, and undertake research and development initiatives to inform strategic objectives. Skills/Knowledge/ Abilities Strong strategic mind-set and experience of strategic planning. Understanding of the development and implementation of health policy within a continually changing highly complex environment. Advanced technical and specialist knowledge in data and informatics. Understanding of legislation and its impact on data and analytical services. Understanding of national data and analytical strategies. Strong strategic leadership and vision supported by organisational development and change management skills. Strong negotiating skills and evidence of creating consensus in potentially challenging conversations. Exceptional strategic planning and analytical skills; able to make judgements about highly complex facts or situations. Excellent communicator who can command the respect and confidence of both technical and non-technical staff. Ability to act as a leader in both formal and informal situations. Pro-active and achievement orientated, team orientated with an inclusive style. Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number). Employer certification / accreditation badges
May 12, 2025
Full time
Site Trustwide (Main base will be St. Mary's Hospital) Town London Salary £113,557 - £129,443 pa inclusive Salary period Yearly Closing 18/05/:59 Fulfil your potential in hospitals that make history: Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye. With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career. We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities. With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education. We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health. Job overview This is a pivotal role, and I'm seeking an outstanding individual to take it on. The ideal candidate will bring substantial expertise in data and analytics, alongside the leadership capability to drive meaningful transformation and change. Strong analytical skills, creativity, and insight will be essential. As Director of Data and Analytics, you will lead the strategic and operational management of our Business Information and Clinical Coding teams across all Trust sites, while working collaboratively across the North West London Acute Provider Collaborative and broader Integrated Care System. Your leadership will be key to enabling high-quality data-driven decision-making that underpins both strategic direction and day-to-day operational performance. You will be accountable for upholding information standards and developing a responsive, insightful business intelligence service that supports our organisational goals. The role also encompasses responsibilities for data governance and high-quality analytics that directly inform service delivery. Reporting to the Deputy Chief Operating Officer, you will shape and implement a transformation programme to modernise and align business intelligence with operational priorities. Your focus will be on delivering a service that is proactive, embedded in operational delivery, and essential to the Trust's core business. Please note, interviews are scheduled to take place provisionally on Friday 23rd May 2025 Main duties of the job • The Director of Data and Analytics will have responsibility for the strategic and operational management of the Business Information and Clinical Coding teams across all sites in the Trust, in order to support the strategic and operational performance of the Trust. • This role will take an active role in some of the system-wide and multi-disciplinary collaborations of intelligence professionals (including data analysts, clinical coders, data scientists and qualitative researchers). • Intelligence functions will support a breadth of strategic, clinical and operational decisions at Director level. • The post holder will be accountable for information standards and the development of business intelligence to support strategic and operational delivery, information governance and data analysis. • The role will report to the Deputy Chief Operating Officer and will have specific responsibility for defining and delivering a transformation programme across business intelligence. Ensuring the service is fully aligned to our operational teams and priorities, and that excellence in information service delivery supports our operational teams to transact our core business. Working for our organisation At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. . Detailed job description and main responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. Person specification Education/ Qualifications Educated to Masters Level or equivalent level or equivalent experience of working at a senior level in specialist area. Experience of project and programme management techniques and tools including both Agile and Prince 2 or Managing Successful Projects Member of a relevant professional body. Experience Recent director or senior NHS experience in data and informatics. Experience of leading major change initiatives with entrepreneurialism. Significant experience of working in a senior leadership position, reporting to Board or equivalent level. Experience of working and engaging with senior clinical staff. Experience of leading large, highly complex programmes or services within a complex organisational environment. Proven track record of achieving complex targets and deadlines. Significant experience of strategy development and implementation, business case development, and leading a change management agenda. Strong track record of effective internal and external partnership working, in a health and care context. Significant experience in governance, risk appraisal and management of risk. Be a strategic analyst first and foremost. Have analytical management and leadership experience. Be experienced reporting at Board level. Have excellent service and academic networks. Significant experience of managing and prioritising a large budget with solid knowledge of financial and commercial process requirements. Extensive experience of delivering presentations to large groups of stakeholders in often pressured and politically sensitive environments. Able to inspire credibility and confidence at all levels. Proven people management and leaderships skills. Have experience of using analysis to address politically sensitive issues within complex systems and involving multiple stakeholders. Ability to identify, plan, and undertake research and development initiatives to inform strategic objectives. Skills/Knowledge/ Abilities Strong strategic mind-set and experience of strategic planning. Understanding of the development and implementation of health policy within a continually changing highly complex environment. Advanced technical and specialist knowledge in data and informatics. Understanding of legislation and its impact on data and analytical services. Understanding of national data and analytical strategies. Strong strategic leadership and vision supported by organisational development and change management skills. Strong negotiating skills and evidence of creating consensus in potentially challenging conversations. Exceptional strategic planning and analytical skills; able to make judgements about highly complex facts or situations. Excellent communicator who can command the respect and confidence of both technical and non-technical staff. Ability to act as a leader in both formal and informal situations. Pro-active and achievement orientated, team orientated with an inclusive style. Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number). Employer certification / accreditation badges
Job Title: BP Senior Insight Analyst Reports to: Insight Business Partner, CRO & Distribution Department: Insight Business Partner Team, Audience Insights (Strategy, Policy & Insights) Location: Leeds/Manchester/Bristol/Glasgow Job Grade: P1 Department Description The new centralised Audience Insights team aims to be independent thought leaders at the heart of Channel 4's creative and commercial decision-making. They provide a single source of truth and a big picture perspective, challenging and advising the business to ensure profitable growth through data-driven insights. The Insight Business Partner Team collaborates with C-Suite members to align insight requirements with the strategic pillars of Channel 4. Commercial Insight, one of these pillars, works with the Chief Revenue Officer and senior leaders to deliver specialized insights in the commercial space, supporting audience understanding and impact. The team works alongside Insight Specialists-research, data analytics, reporting, and data enablement-to deliver best practices and effective solutions to business challenges. Job Purpose Under the guidance of the Commercial Insight Business Partner, the BP Insight Analyst prepares high-value insights through data analysis and research to enable stakeholders to make profitable decisions for Channel 4. The role is crucial in driving data-driven decision-making within the Commercial function, shaping briefs for advertisers, and delivering ad effectiveness studies to foster repeat business. Key Responsibilities Collaborate with the Commercial Insight BP & stakeholders to gather clear briefs defining scope, goals, and key questions. Translate business objectives into analytical/research plans to ensure relevant data collection and analysis. Coordinate with Specialist Insight teams to determine the best approaches to solve business challenges. Analyze large datasets from various sources, condensing findings into actionable insights. Conduct qualitative or quantitative research as needed to derive insights. Report insights clearly and actionably to support decision-making in the Commercial team. Support and promote self-service capabilities through engagement and training on available tools. Specific Tasks Utilize industry research tools (BARB, TGI, Adintel, IPA Touchpoints, etc.) alongside internal data to demonstrate advertising value. Manage original research projects (quantitative and qualitative) to enhance Channel 4's advertising sales, including audience studies, trend analysis, and media innovations. Work with Sales to produce presentations promoting Channel 4 to media agencies and clients. Brief and manage research agencies for advertising effectiveness projects across linear, digital, and social media. Lead or support larger insight projects to present to agencies and brands across the UK. Key Relationships Insights Business Partner (for strategic direction) Senior Leaders in designated Commercial areas Potential career progression to Senior Research or Insights Analyst roles No direct people or financial management responsibilities Essential Skills & Experience Ability to work with large datasets, analyze numerical data, and extract trends for diverse stakeholders. Advanced Excel skills for data cleaning, analysis, and visualization. Strong storytelling skills to translate complex data into clear messages and actionable recommendations. Proactive collaboration skills to foster teamwork within insights and across the business. Confidence and gravitas to engage with senior leaders, challenge, advise, and recommend solutions. Project management skills for briefing and overseeing external research agencies, managing multiple projects. Experience with analytical tools like SQL (desired). Experience designing and managing quantitative and qualitative research (desired). Understanding of the UK media landscape and media commercial models (desired). Experience with industry research tools (desired). Hybrid Policy From September 2023, employees will work a minimum of 3 days in the office and 2 days from home. There is flexibility for up to 10 days working from another location. Future changes will be communicated in advance. Support or workplace adjustments can be discussed with management or our workplace disability lead. Application Process Basic salary details will be provided upon application. Applicants must complete additional questions, including a statement on how they meet the essential skills and experience, to be considered. Benefits Private medical insurance Free Virtual GP Annual free Female Health hormone test Tastecard membership Financial guidance sessions Free volunteering membership (OnHand) Discounted gym memberships Pension, Life Assurance, Income Protection Holiday Buy/Sell scheme Application Deadline 20 May 2025 Equality & Inclusion Channel 4 values diversity and encourages applications from all backgrounds. We support neurodiverse applicants and care leavers through specific schemes and adjustments. For support, contact .
May 11, 2025
Full time
Job Title: BP Senior Insight Analyst Reports to: Insight Business Partner, CRO & Distribution Department: Insight Business Partner Team, Audience Insights (Strategy, Policy & Insights) Location: Leeds/Manchester/Bristol/Glasgow Job Grade: P1 Department Description The new centralised Audience Insights team aims to be independent thought leaders at the heart of Channel 4's creative and commercial decision-making. They provide a single source of truth and a big picture perspective, challenging and advising the business to ensure profitable growth through data-driven insights. The Insight Business Partner Team collaborates with C-Suite members to align insight requirements with the strategic pillars of Channel 4. Commercial Insight, one of these pillars, works with the Chief Revenue Officer and senior leaders to deliver specialized insights in the commercial space, supporting audience understanding and impact. The team works alongside Insight Specialists-research, data analytics, reporting, and data enablement-to deliver best practices and effective solutions to business challenges. Job Purpose Under the guidance of the Commercial Insight Business Partner, the BP Insight Analyst prepares high-value insights through data analysis and research to enable stakeholders to make profitable decisions for Channel 4. The role is crucial in driving data-driven decision-making within the Commercial function, shaping briefs for advertisers, and delivering ad effectiveness studies to foster repeat business. Key Responsibilities Collaborate with the Commercial Insight BP & stakeholders to gather clear briefs defining scope, goals, and key questions. Translate business objectives into analytical/research plans to ensure relevant data collection and analysis. Coordinate with Specialist Insight teams to determine the best approaches to solve business challenges. Analyze large datasets from various sources, condensing findings into actionable insights. Conduct qualitative or quantitative research as needed to derive insights. Report insights clearly and actionably to support decision-making in the Commercial team. Support and promote self-service capabilities through engagement and training on available tools. Specific Tasks Utilize industry research tools (BARB, TGI, Adintel, IPA Touchpoints, etc.) alongside internal data to demonstrate advertising value. Manage original research projects (quantitative and qualitative) to enhance Channel 4's advertising sales, including audience studies, trend analysis, and media innovations. Work with Sales to produce presentations promoting Channel 4 to media agencies and clients. Brief and manage research agencies for advertising effectiveness projects across linear, digital, and social media. Lead or support larger insight projects to present to agencies and brands across the UK. Key Relationships Insights Business Partner (for strategic direction) Senior Leaders in designated Commercial areas Potential career progression to Senior Research or Insights Analyst roles No direct people or financial management responsibilities Essential Skills & Experience Ability to work with large datasets, analyze numerical data, and extract trends for diverse stakeholders. Advanced Excel skills for data cleaning, analysis, and visualization. Strong storytelling skills to translate complex data into clear messages and actionable recommendations. Proactive collaboration skills to foster teamwork within insights and across the business. Confidence and gravitas to engage with senior leaders, challenge, advise, and recommend solutions. Project management skills for briefing and overseeing external research agencies, managing multiple projects. Experience with analytical tools like SQL (desired). Experience designing and managing quantitative and qualitative research (desired). Understanding of the UK media landscape and media commercial models (desired). Experience with industry research tools (desired). Hybrid Policy From September 2023, employees will work a minimum of 3 days in the office and 2 days from home. There is flexibility for up to 10 days working from another location. Future changes will be communicated in advance. Support or workplace adjustments can be discussed with management or our workplace disability lead. Application Process Basic salary details will be provided upon application. Applicants must complete additional questions, including a statement on how they meet the essential skills and experience, to be considered. Benefits Private medical insurance Free Virtual GP Annual free Female Health hormone test Tastecard membership Financial guidance sessions Free volunteering membership (OnHand) Discounted gym memberships Pension, Life Assurance, Income Protection Holiday Buy/Sell scheme Application Deadline 20 May 2025 Equality & Inclusion Channel 4 values diversity and encourages applications from all backgrounds. We support neurodiverse applicants and care leavers through specific schemes and adjustments. For support, contact .
Head of Decision Science We are looking for a Head of Decision Science to join our Decision Science team within Risk. The Risk team plays a crucial role in Funding Circle. They ensure our borrowers and investors get what we promise, use data and modelling to provide insights to the rest of the business, control and monitor the risk within our processes ensuring that we always deliver and they help us make data driven decisions to guide our strategy. Funding Circle's Decision Science team is hugely influential to our overall lending process. They build statistical models and use advanced quantitative techniques to enable many different teams across the organisation to optimise business and lending strategies. Who are we? We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we've built a game-changer of a platform with cutting-edge data and technology that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Report to the Chief Credit Officer, advising on the use of statistical models and advanced quantitative techniques to optimise business performance Working across our UK business, you will collaborate with experts in risk management, technology, data management, marketing, business operations to understand business needs and shape analytical solutions Managing a team of data scientists you will be responsible for designing, developing and implementing complex statistical models used for marketing targeting, credit underwriting, fraud prevention, collections, recoveries and customer experience You will ensure decision models are very reliable, through thorough validation and testing. You will champion best practices in model building and help shape quality standards. You will monitor model performance, identify issues and implement fixes You will research new data sources and new modelling techniques, helping Funding Circle identify next analytical innovations Identify, develop and maintain key relationships with internal and external stakeholders Have a clear and relentless focus on delivering business results What we're looking for At least 7+ years experience in a deeply analytical role, ideally within SME or retail lending environment Strong understanding of scorecard modelling / predictive analytics / machine learning Ph.D. in a quantitative field (Finance, Mathematics, Economics, Engineering ) Excellent quantitative skills, with very strong strategic thinking Strong leadership skills and ability to influence across the organisation Passionate about Funding Circle's mission and values - agile, collaborative, creative, great to work with At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here: To see what our customers think, visit our Trustpilot page: And we're still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other. Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better. As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. A few highlights: Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support. Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. Development: Dedicated annual learning allowance and full access to internal learning platform. Lifestyle: Wellhub (for fitness discounts), Electric Car Scheme and more! And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments. Ready to make a difference? We'd love to hear from you.
May 11, 2025
Full time
Head of Decision Science We are looking for a Head of Decision Science to join our Decision Science team within Risk. The Risk team plays a crucial role in Funding Circle. They ensure our borrowers and investors get what we promise, use data and modelling to provide insights to the rest of the business, control and monitor the risk within our processes ensuring that we always deliver and they help us make data driven decisions to guide our strategy. Funding Circle's Decision Science team is hugely influential to our overall lending process. They build statistical models and use advanced quantitative techniques to enable many different teams across the organisation to optimise business and lending strategies. Who are we? We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we've built a game-changer of a platform with cutting-edge data and technology that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Report to the Chief Credit Officer, advising on the use of statistical models and advanced quantitative techniques to optimise business performance Working across our UK business, you will collaborate with experts in risk management, technology, data management, marketing, business operations to understand business needs and shape analytical solutions Managing a team of data scientists you will be responsible for designing, developing and implementing complex statistical models used for marketing targeting, credit underwriting, fraud prevention, collections, recoveries and customer experience You will ensure decision models are very reliable, through thorough validation and testing. You will champion best practices in model building and help shape quality standards. You will monitor model performance, identify issues and implement fixes You will research new data sources and new modelling techniques, helping Funding Circle identify next analytical innovations Identify, develop and maintain key relationships with internal and external stakeholders Have a clear and relentless focus on delivering business results What we're looking for At least 7+ years experience in a deeply analytical role, ideally within SME or retail lending environment Strong understanding of scorecard modelling / predictive analytics / machine learning Ph.D. in a quantitative field (Finance, Mathematics, Economics, Engineering ) Excellent quantitative skills, with very strong strategic thinking Strong leadership skills and ability to influence across the organisation Passionate about Funding Circle's mission and values - agile, collaborative, creative, great to work with At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here: To see what our customers think, visit our Trustpilot page: And we're still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other. Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better. As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. A few highlights: Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support. Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. Development: Dedicated annual learning allowance and full access to internal learning platform. Lifestyle: Wellhub (for fitness discounts), Electric Car Scheme and more! And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments. Ready to make a difference? We'd love to hear from you.
Head of Decision Science We are looking for a Head of Decision Science to join our Decision Science team within Risk. The Risk team plays a crucial role in Funding Circle. They ensure our borrowers and investors get what we promise, use data and modelling to provide insights to the rest of the business, control and monitor the risk within our processes ensuring that we always deliver and they help us make data driven decisions to guide our strategy. Funding Circle's Decision Science team is hugely influential to our overall lending process. They build statistical models and use advanced quantitative techniques to enable many different teams across the organisation to optimise business and lending strategies. Who are we? We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we've built a game-changer of a platform with cutting-edge data and technology that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Report to the Chief Credit Officer, advising on the use of statistical models and advanced quantitative techniques to optimise business performance Working across our UK business, you will collaborate with experts in risk management, technology, data management, marketing, business operations to understand business needs and shape analytical solutions Managing a team of data scientists you will be responsible for designing, developing and implementing complex statistical models used for marketing targeting, credit underwriting, fraud prevention, collections, recoveries and customer experience You will ensure decision models are very reliable, through thorough validation and testing. You will champion best practices in model building and help shape quality standards. You will monitor model performance, identify issues and implement fixes You will research new data sources and new modelling techniques, helping Funding Circle identify next analytical innovations Identify, develop and maintain key relationships with internal and external stakeholders Have a clear and relentless focus on delivering business results What we're looking for At least 7+ years experience in a deeply analytical role, ideally within SME or retail lending environment Strong understanding of scorecard modelling / predictive analytics / machine learning Ph.D. in a quantitative field (Finance, Mathematics, Economics, Engineering ) Excellent quantitative skills, with very strong strategic thinking Strong leadership skills and ability to influence across the organisation Passionate about Funding Circle's mission and values - agile, collaborative, creative, great to work with At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here: To see what our customers think, visit our Trustpilot page: And we're still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other. Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better . As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. A few highlights: Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support. Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. Development: Dedicated annual learning allowance and full access to internal learning platform. Lifestyle: Wellhub (for fitness discounts), Electric Car Scheme and more! And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments. Ready to make a difference? We'd love to hear from you.
May 11, 2025
Full time
Head of Decision Science We are looking for a Head of Decision Science to join our Decision Science team within Risk. The Risk team plays a crucial role in Funding Circle. They ensure our borrowers and investors get what we promise, use data and modelling to provide insights to the rest of the business, control and monitor the risk within our processes ensuring that we always deliver and they help us make data driven decisions to guide our strategy. Funding Circle's Decision Science team is hugely influential to our overall lending process. They build statistical models and use advanced quantitative techniques to enable many different teams across the organisation to optimise business and lending strategies. Who are we? We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we've built a game-changer of a platform with cutting-edge data and technology that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Report to the Chief Credit Officer, advising on the use of statistical models and advanced quantitative techniques to optimise business performance Working across our UK business, you will collaborate with experts in risk management, technology, data management, marketing, business operations to understand business needs and shape analytical solutions Managing a team of data scientists you will be responsible for designing, developing and implementing complex statistical models used for marketing targeting, credit underwriting, fraud prevention, collections, recoveries and customer experience You will ensure decision models are very reliable, through thorough validation and testing. You will champion best practices in model building and help shape quality standards. You will monitor model performance, identify issues and implement fixes You will research new data sources and new modelling techniques, helping Funding Circle identify next analytical innovations Identify, develop and maintain key relationships with internal and external stakeholders Have a clear and relentless focus on delivering business results What we're looking for At least 7+ years experience in a deeply analytical role, ideally within SME or retail lending environment Strong understanding of scorecard modelling / predictive analytics / machine learning Ph.D. in a quantitative field (Finance, Mathematics, Economics, Engineering ) Excellent quantitative skills, with very strong strategic thinking Strong leadership skills and ability to influence across the organisation Passionate about Funding Circle's mission and values - agile, collaborative, creative, great to work with At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here: To see what our customers think, visit our Trustpilot page: And we're still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other. Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better . As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. A few highlights: Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support. Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. Development: Dedicated annual learning allowance and full access to internal learning platform. Lifestyle: Wellhub (for fitness discounts), Electric Car Scheme and more! And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments. Ready to make a difference? We'd love to hear from you.
Global Head of Support Application Deadline: 1 August 2025 Department: Support Employment Type: Full Time Location: Belfast Reporting To: Louise O'Connell Description Imagine catching criminals before they strike-that's exactly what Napier's AI-powered platform does! By analysing transactions and customers in real time, Napier AI's technology empowers financial institutions to spot suspicious activity, like money laundering, and stops it in its tracks. Napier AI's technology works like a digital detective, combining AI with smart analytics to outthink criminals and protect people's money from becoming criminal proceeds. It's not just about stopping crime-it's about making the financial world safer and more trustworthy for everyone. Collaboration, innovation, and wonderful people are just some of the reasons to bring your career to Napier. Our culture is shaped by our core values that promote equality, creativity, and opportunity in everything we do. Overview of the role: As Global Head of Support, you will lead Napier AI's world-class customer support function. Reporting to the Chief Customer Officer, and as a member of the Senior Leadership team, you will be responsible for developing and executing the strategy, operations, and global delivery of our 24/7 Customer Support service. You will scale and evolve the organisation to ensure excellent client experience, enable business growth, and drive continuous improvement through innovation, AI, and automation. You will be a strategic leader with a deep understanding of the FinTech or RegTech space, known for building high-performing teams, delivering exceptional service outcomes, and fostering a culture of accountability and excellence. You will be responsible for leading a global Support team of 25 staff, with hubs across Europe, APAC, North America, and the Middle East. About you: We are seeking an experienced and strategic Global Head of Support to lead our worldwide support organisation. The ideal candidate will build and lead a customer-centric support function that drives customer satisfaction, supported employee satisfaction, loyalty, and retention. This role will oversee the design, delivery, and scaling of Customer Support across all regions, ensuring consistent, high-quality service and continuous improvement in support processes. This position requires a visionary leader with a deep understanding of customer service operations, technology enablement, and the ability to inspire and empower a diverse, global team. Key Accountabilities: Leadership & Strategy Define and execute a global support strategy that aligns with the company's vision, mission, and growth objectives. Build, scale, and mentor a global team of support engineers and managers across time zones. Own the global support budget and resource planning to ensure efficient and scalable operations. Promote a culture of excellence, resilience, and customer obsession across the support function. Drive transformation initiatives to scale support operations and enhance customer experience. Service Excellence & Operations Deliver a high-performance, always-on 24/7 support model across all geographies and enterprise accounts. Establish and enforce customer support SLAs, KPIs, and performance standards to ensure timely, high-quality support. Continuously optimise support workflows through AI, automation, and modern service desk technologies. Implement robust systems for real-time monitoring and reporting on support performance, escalations, and issue resolution. Technical & Client-Facing Act as an executive escalation point for key customers, driving rapid resolution and satisfaction. Ensure the support team is technically proficient and continuously developing expertise in Napier AI's platform. Partner with Sales, Professional Services, Product, Engineering, Platform/Infrastructure, and Customer Success to proactively improve customer experience and system reliability. Represent the voice of the customer in leadership discussions, advocating for initiatives to address pain points. Innovation & Continuous Improvement Leverage AI, automation, analytics, and self-service strategies to improve service quality, efficiency, and client experience. Stay current with service desk trends, tools, ITIL best practices, and support models relevant to FinTech/RegTech. Drive a continuous improvement mindset, using customer feedback, data analysis, and industry trends to evolve support practices. Lead customer feedback initiatives, including NPS and CSAT surveys, to understand satisfaction drivers and guide ongoing improvements. Embed a feedback loop from support interactions into product and operational improvements. Required knowledge, experience and skills Experience 15+ years of experience in leading global application/infrastructure technical support teams. Demonstrated experience running 24/7 global support operations for enterprise clients, including developing and implementing support strategies, policies, and procedures. Proven track record of scaling customer support operations across multiple regions and languages. Experience in FinTech, RegTech, Technology or SaaS sectors. Bachelor's degree in IT, Computer Science, AI, or related field (Master's degree preferred). PMP or ITIL certification (preferred). Contract management. Strong knowledge of support technologies, AI-based solutions, monitoring, and analytics tools. Exceptional communication and interpersonal skills, with a talent for relationship-building at all levels. Ability to lead with data, using metrics to drive decision-making, accountability, and improvements. Skills JIRA/Confluence/Kubernetes/Azure/NIFI/Python. Leadership Strong people leadership, including mentoring, coaching, and building distributed, high-performing teams. Exceptional communication and interpersonal skills to effectively interact with customers, and cross-functional teams. Strong customer service orientation with a dedication to delivering an outstanding support experience. Technical Deep technical understanding of SaaS platforms, APIs, cloud infrastructure, and support technologies. Proficiency in service management frameworks (e.g., ITIL), with a strong orientation towards automation and AI integration. Familiarity with software and infrastructure/hardware technologies, systems, and networks. Proficiency in using support tools (JIRA, Confluence, GitHub) and systems to manage and track customer issues. Client-Facing Strong executive presence and communication skills with the ability to manage senior stakeholders and enterprise client relationships. Demonstrated ability to resolve complex technical and client issues with professionalism and urgency. Analytical & Strategic Thinking Data-driven decision-maker with a track record of using metrics to drive performance and process improvement. Innovative mindset with a passion for improving systems, processes, and customer outcomes. Excellent technical troubleshooting and problem-solving skills to analyze complex issues and provide effective solutions. Preferred Competencies: Customer Obsessed : Passionate about delivering world-class customer experiences and resolving customer issues. Strategic Vision : Skilled at long-term planning and executing a global support strategy that aligns with company goals. Problem Solving : Able to analyze complex issues, develop solutions, and communicate them effectively to internal and external stakeholders. Leadership : Inspiring, empathetic leader who can attract, retain, and develop top talent while fostering a diverse and inclusive workplace. Agility : Thrives in a fast-paced, ever-changing environment and is adept at pivoting strategies to meet evolving customer needs.
May 11, 2025
Full time
Global Head of Support Application Deadline: 1 August 2025 Department: Support Employment Type: Full Time Location: Belfast Reporting To: Louise O'Connell Description Imagine catching criminals before they strike-that's exactly what Napier's AI-powered platform does! By analysing transactions and customers in real time, Napier AI's technology empowers financial institutions to spot suspicious activity, like money laundering, and stops it in its tracks. Napier AI's technology works like a digital detective, combining AI with smart analytics to outthink criminals and protect people's money from becoming criminal proceeds. It's not just about stopping crime-it's about making the financial world safer and more trustworthy for everyone. Collaboration, innovation, and wonderful people are just some of the reasons to bring your career to Napier. Our culture is shaped by our core values that promote equality, creativity, and opportunity in everything we do. Overview of the role: As Global Head of Support, you will lead Napier AI's world-class customer support function. Reporting to the Chief Customer Officer, and as a member of the Senior Leadership team, you will be responsible for developing and executing the strategy, operations, and global delivery of our 24/7 Customer Support service. You will scale and evolve the organisation to ensure excellent client experience, enable business growth, and drive continuous improvement through innovation, AI, and automation. You will be a strategic leader with a deep understanding of the FinTech or RegTech space, known for building high-performing teams, delivering exceptional service outcomes, and fostering a culture of accountability and excellence. You will be responsible for leading a global Support team of 25 staff, with hubs across Europe, APAC, North America, and the Middle East. About you: We are seeking an experienced and strategic Global Head of Support to lead our worldwide support organisation. The ideal candidate will build and lead a customer-centric support function that drives customer satisfaction, supported employee satisfaction, loyalty, and retention. This role will oversee the design, delivery, and scaling of Customer Support across all regions, ensuring consistent, high-quality service and continuous improvement in support processes. This position requires a visionary leader with a deep understanding of customer service operations, technology enablement, and the ability to inspire and empower a diverse, global team. Key Accountabilities: Leadership & Strategy Define and execute a global support strategy that aligns with the company's vision, mission, and growth objectives. Build, scale, and mentor a global team of support engineers and managers across time zones. Own the global support budget and resource planning to ensure efficient and scalable operations. Promote a culture of excellence, resilience, and customer obsession across the support function. Drive transformation initiatives to scale support operations and enhance customer experience. Service Excellence & Operations Deliver a high-performance, always-on 24/7 support model across all geographies and enterprise accounts. Establish and enforce customer support SLAs, KPIs, and performance standards to ensure timely, high-quality support. Continuously optimise support workflows through AI, automation, and modern service desk technologies. Implement robust systems for real-time monitoring and reporting on support performance, escalations, and issue resolution. Technical & Client-Facing Act as an executive escalation point for key customers, driving rapid resolution and satisfaction. Ensure the support team is technically proficient and continuously developing expertise in Napier AI's platform. Partner with Sales, Professional Services, Product, Engineering, Platform/Infrastructure, and Customer Success to proactively improve customer experience and system reliability. Represent the voice of the customer in leadership discussions, advocating for initiatives to address pain points. Innovation & Continuous Improvement Leverage AI, automation, analytics, and self-service strategies to improve service quality, efficiency, and client experience. Stay current with service desk trends, tools, ITIL best practices, and support models relevant to FinTech/RegTech. Drive a continuous improvement mindset, using customer feedback, data analysis, and industry trends to evolve support practices. Lead customer feedback initiatives, including NPS and CSAT surveys, to understand satisfaction drivers and guide ongoing improvements. Embed a feedback loop from support interactions into product and operational improvements. Required knowledge, experience and skills Experience 15+ years of experience in leading global application/infrastructure technical support teams. Demonstrated experience running 24/7 global support operations for enterprise clients, including developing and implementing support strategies, policies, and procedures. Proven track record of scaling customer support operations across multiple regions and languages. Experience in FinTech, RegTech, Technology or SaaS sectors. Bachelor's degree in IT, Computer Science, AI, or related field (Master's degree preferred). PMP or ITIL certification (preferred). Contract management. Strong knowledge of support technologies, AI-based solutions, monitoring, and analytics tools. Exceptional communication and interpersonal skills, with a talent for relationship-building at all levels. Ability to lead with data, using metrics to drive decision-making, accountability, and improvements. Skills JIRA/Confluence/Kubernetes/Azure/NIFI/Python. Leadership Strong people leadership, including mentoring, coaching, and building distributed, high-performing teams. Exceptional communication and interpersonal skills to effectively interact with customers, and cross-functional teams. Strong customer service orientation with a dedication to delivering an outstanding support experience. Technical Deep technical understanding of SaaS platforms, APIs, cloud infrastructure, and support technologies. Proficiency in service management frameworks (e.g., ITIL), with a strong orientation towards automation and AI integration. Familiarity with software and infrastructure/hardware technologies, systems, and networks. Proficiency in using support tools (JIRA, Confluence, GitHub) and systems to manage and track customer issues. Client-Facing Strong executive presence and communication skills with the ability to manage senior stakeholders and enterprise client relationships. Demonstrated ability to resolve complex technical and client issues with professionalism and urgency. Analytical & Strategic Thinking Data-driven decision-maker with a track record of using metrics to drive performance and process improvement. Innovative mindset with a passion for improving systems, processes, and customer outcomes. Excellent technical troubleshooting and problem-solving skills to analyze complex issues and provide effective solutions. Preferred Competencies: Customer Obsessed : Passionate about delivering world-class customer experiences and resolving customer issues. Strategic Vision : Skilled at long-term planning and executing a global support strategy that aligns with company goals. Problem Solving : Able to analyze complex issues, develop solutions, and communicate them effectively to internal and external stakeholders. Leadership : Inspiring, empathetic leader who can attract, retain, and develop top talent while fostering a diverse and inclusive workplace. Agility : Thrives in a fast-paced, ever-changing environment and is adept at pivoting strategies to meet evolving customer needs.
The challenges humanity faces today are not distant concerns from dystopian novels or hypothetical scenarios in textbooks. They are real, pressing, and profoundly complex. Unfortunately, the traditional higher education system has not evolved to address this reality. By operating in disciplinary silos, it leaves graduates ill-equipped to navigate and address the interwoven challenges of the 21st century. At The London Interdisciplinary School (LIS), we're rethinking higher education from the ground up. We equip students with an interdisciplinary toolkit designed to confront the intricate problems shaping our world-problems that don't adhere to neat academic boundaries. With a world-class faculty, five pioneering cohorts, and partnerships with global organisations, LIS is more than a university. It's a movement. A place where bold thinkers can learn how to shape the world, not just fit in. As the first UK educational institution in 50 years to be granted full degree-awarding powers since inception, we are redefining what higher education can be. From our innovative Bachelor's, Master's and MBA to our professional development programmes, LIS represents a ground-breaking approach to education designed for those ready to tackle the complexity of tomorrow, today. About the role At LIS, our team is structured into three core functions: 1) Faculty 2) Marketing, Recruitment & Admissions and 3) Operations. The newly-created Chief Operating Officer (COO) role will lead the Operations function - a talented team spanning the critical areas of student support, careers, registry, programme administration, finance, HR, technology and campus management. These areas have historically sat in different functions, and this is an exciting opportunity to think about how they can all work in more interconnected ways, in order to deliver an exceptional learning experience. We're looking for a senior generalist who loves creating seamless internal systems and fostering an internal culture that is both rigorous and supportive. Someone who is passionate about crafting an outstanding student and alumni experience. Someone who excels in combining big-picture strategy and hands-on execution, in making sure things run smoothly and on time, and in holding others accountable to deliver at their best. You will report directly to our CEO Ed Fidoe and collaborate closely with all other members of the leadership team and beyond. You will play a pivotal role in shaping LIS as we build a generational institution. Key responsibilities Be an integral part of the leadership team, contributing to strategic decision-making and long-term planning. Enable, inspire, and develop a team of 14. Drive and evolve our Talent strategy: owning hiring, onboarding, and team development, to attract top talent and ensure every team member is set up to thrive. Drive the development and improvement of systems, processes, and structures to support the efficient and scalable operation of LIS. Partner with Faculty to ensure that we have the optimal setup to deliver all of our programmes, and that we are setting industry best practice. Work closely with Marketing, Recruitment & Admissions to align operational goals with student growth objectives. Requirements The ideal candidate will: Have 10+ years of experience in operational roles, including time in fast-paced, complex, startup environments. Bring 5+ years of leadership experience, with a track record of managing teams of 10+. Be experienced in at least two of the areas you will lead (e.g. student support, careers, HR, technology) and eager to learn about others. Exhibit intellectual curiosity and a passion for educating future leaders (nb: past experience in higher education is not something we are looking for). Be comfortable with numbers and enjoy diving into technical and operational details. Approach challenges with a proactive, resourceful, and data-driven mindset. Deeply align with LIS's values: rigour, curiosity, courage, compassion, and meraki. Benefits Competitive salary, depending on level of experience. Campus-first (at least 3 days a week on average), with some flexibility to work from home. 30 days of paid leave annually (plus bank holidays). Monthly fitness contribution and, on successful completion of your probationary period, company-sponsored health plan. Annual personal development contribution for external training/coaching.
May 11, 2025
Full time
The challenges humanity faces today are not distant concerns from dystopian novels or hypothetical scenarios in textbooks. They are real, pressing, and profoundly complex. Unfortunately, the traditional higher education system has not evolved to address this reality. By operating in disciplinary silos, it leaves graduates ill-equipped to navigate and address the interwoven challenges of the 21st century. At The London Interdisciplinary School (LIS), we're rethinking higher education from the ground up. We equip students with an interdisciplinary toolkit designed to confront the intricate problems shaping our world-problems that don't adhere to neat academic boundaries. With a world-class faculty, five pioneering cohorts, and partnerships with global organisations, LIS is more than a university. It's a movement. A place where bold thinkers can learn how to shape the world, not just fit in. As the first UK educational institution in 50 years to be granted full degree-awarding powers since inception, we are redefining what higher education can be. From our innovative Bachelor's, Master's and MBA to our professional development programmes, LIS represents a ground-breaking approach to education designed for those ready to tackle the complexity of tomorrow, today. About the role At LIS, our team is structured into three core functions: 1) Faculty 2) Marketing, Recruitment & Admissions and 3) Operations. The newly-created Chief Operating Officer (COO) role will lead the Operations function - a talented team spanning the critical areas of student support, careers, registry, programme administration, finance, HR, technology and campus management. These areas have historically sat in different functions, and this is an exciting opportunity to think about how they can all work in more interconnected ways, in order to deliver an exceptional learning experience. We're looking for a senior generalist who loves creating seamless internal systems and fostering an internal culture that is both rigorous and supportive. Someone who is passionate about crafting an outstanding student and alumni experience. Someone who excels in combining big-picture strategy and hands-on execution, in making sure things run smoothly and on time, and in holding others accountable to deliver at their best. You will report directly to our CEO Ed Fidoe and collaborate closely with all other members of the leadership team and beyond. You will play a pivotal role in shaping LIS as we build a generational institution. Key responsibilities Be an integral part of the leadership team, contributing to strategic decision-making and long-term planning. Enable, inspire, and develop a team of 14. Drive and evolve our Talent strategy: owning hiring, onboarding, and team development, to attract top talent and ensure every team member is set up to thrive. Drive the development and improvement of systems, processes, and structures to support the efficient and scalable operation of LIS. Partner with Faculty to ensure that we have the optimal setup to deliver all of our programmes, and that we are setting industry best practice. Work closely with Marketing, Recruitment & Admissions to align operational goals with student growth objectives. Requirements The ideal candidate will: Have 10+ years of experience in operational roles, including time in fast-paced, complex, startup environments. Bring 5+ years of leadership experience, with a track record of managing teams of 10+. Be experienced in at least two of the areas you will lead (e.g. student support, careers, HR, technology) and eager to learn about others. Exhibit intellectual curiosity and a passion for educating future leaders (nb: past experience in higher education is not something we are looking for). Be comfortable with numbers and enjoy diving into technical and operational details. Approach challenges with a proactive, resourceful, and data-driven mindset. Deeply align with LIS's values: rigour, curiosity, courage, compassion, and meraki. Benefits Competitive salary, depending on level of experience. Campus-first (at least 3 days a week on average), with some flexibility to work from home. 30 days of paid leave annually (plus bank holidays). Monthly fitness contribution and, on successful completion of your probationary period, company-sponsored health plan. Annual personal development contribution for external training/coaching.
Our client, a global leader in the property and casualty insurance industry with corporate headquarters located in the UK, is committed to being an industry leader in providing its customers with a superior customer service and experience. With this commitment in mind, our client is undergoing a digital transformation which will challenge the status quo while establishing new standards for organizational as well as industry wide excellence. A critical component to this transformation agenda for the Canadian business will be the thoughtful and innovative leadership of the Vice President, Digital Marketing. Leveraging a well-established global brand and global resources this is a unique opportunity to build a creative digital marketing capability with a mandate to work across the organization to help change the way the business serves the market. The successful candidate will bring a creative and pragmatic approach to challenge existing mind-sets to effect change for both the Canadian and global organizations. This role will appeal to a digital leader with the drive, confidence and sophistication to be the catalyst for change our client and the industry now requires. Individuals comfortable working in slow paced, bureaucratic organizations need not apply! Scope of Position Reporting to the Canadian Chief Customer and Marketing Officer and collaborating with the global marketing team, the VP, Marketing will push the envelope in developing and delivering an innovative multi-channel marketing strategy and vision for the Canadian business. Driving profitable growth by ensuring the company's customers are provided with continuous value through meaningful content and connectivity will be fundamental to success in this role. In an ever-evolving digital world, the ideal candidate can see around corners to anticipate opportunities and foresee needs as they are responsible for providing insight and thought leadership to the larger organization. Functional Tasks Lead, manage, mentor and develop a high performing, multi-disciplinary, agile marketing team with a strong vision and business acumen. Provide relevant, timely developmental feedback on performance; fostering an environment that enables highly creative staff to consistently perform with excellence. Oversee all aspects of campaign planning, digital optimization and channel results across all product lines and businesses. Build and facilitate the development of strong relationships and synergy with all other areas of the business and external vendors including digital agencies. Collaborate with all internal and external stakeholders to develop a marketing strategy and roadmap that aligns to the corporate priorities. Develop a culture and mindset that unleashes and fosters the development of an internal high-value, creative content capability while judiciously and cost-effectively leveraging external agencies. Champion the digital experience to create the best, highest velocity experience for customers to engage, drive consideration, optimize conversion and retain customers. Analyze customer, industry, and market trends to establish long term digital marketing strategies, priorities, and goals. Leverage data and marketing analytics to optimize campaigns, gain insights, set KPI's, and communicate campaign results to senior management and relevant stakeholders. Evaluate and refine all customer facing digital assets with a focus on driving and optimizing the digital experience for both B2C and B2B customers. Define and orchestrate online marketing, acquisition, and campaigns efforts across all marketing channels including web, A/B, SEM, SEO, paid social, retargeting, webinars, strategic relationships and onsite lead gen. Establish quantitative and qualitative means to assess, measure and communicate the success of ongoing digital experience efforts and define net new demand generation strategies, tactics and programs. Create targeted content and demand generation across all product and business lines. Identify, communicate and manage project risks and/or escalate to management. Anticipate problems before they occur. Establish and maintain succession plans and programs for all positions within the marketing organization to ensure the smooth transition and minimize vacancies for critical roles. Key Performance Deliverables Specific measures of performance will be agreed upon with the successful candidate. Competency Profile The following define the role of VP, Marketing: Leading Change Recognizes when change is necessary. Challenges the status quo and champions new initiatives. Acts as a catalyst to change and stimulates others to change. Develops an effective action plan to implement change and monitors results. Motivating Encourages others by creating enthusiasm, a feeling of investment and a desire to excel. Inspires a healthy attitude to work by recognizing positive contributions. Drive Adopts an energetic approach. Works towards goals and willingly tackles demanding tasks. Demonstrates capacity for sustained effort and hard work over long periods of time, even in the face of adversity. Strategic Approach Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long-term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas. Innovation Generates new ideas; Challenges existing assumptions; Goes beyond the status quo; Recognizes the need for new or modified approaches; Brings various perspectives and approaches together, combining them in a creative fashion to implement effective improvements. Industry & Market Awareness Seeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor's products, services and position. Results Orientation Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them. Preferred Experience / Education Bachelor's degree in Marketing, Business, or related field required; MBA preferred. Proven track record of driving highly effective multi-channel, lead-generating marketing programs across both enterprise and consumer segments. An innovative digital marketing leader that inspires creative strategic thinking and fosters a constant flow of ideas such that the best ideas rise to the surface. Strong commercial orientation with the ability to interpret business requirements and translate those into actionable, practical and measurable marketing strategies. Possess a strong sense of urgency and ownership over projects and deliverables. The successful candidate will have superior communication and people management skills with a proven ability to motivate teams, instill accountability and achieve agreed upon outcomes. Individuals with a proven track record of success working on both the client and agency side will be given preference. Has proven ability to deeply understand consumer needs, unearth new insights, and translate learnings into successful new product concepts/launches. A catalyst for change, the successful candidate will have a proven record of inspiring teams to deliver transformational change both to the marketing team and the business.
May 11, 2025
Full time
Our client, a global leader in the property and casualty insurance industry with corporate headquarters located in the UK, is committed to being an industry leader in providing its customers with a superior customer service and experience. With this commitment in mind, our client is undergoing a digital transformation which will challenge the status quo while establishing new standards for organizational as well as industry wide excellence. A critical component to this transformation agenda for the Canadian business will be the thoughtful and innovative leadership of the Vice President, Digital Marketing. Leveraging a well-established global brand and global resources this is a unique opportunity to build a creative digital marketing capability with a mandate to work across the organization to help change the way the business serves the market. The successful candidate will bring a creative and pragmatic approach to challenge existing mind-sets to effect change for both the Canadian and global organizations. This role will appeal to a digital leader with the drive, confidence and sophistication to be the catalyst for change our client and the industry now requires. Individuals comfortable working in slow paced, bureaucratic organizations need not apply! Scope of Position Reporting to the Canadian Chief Customer and Marketing Officer and collaborating with the global marketing team, the VP, Marketing will push the envelope in developing and delivering an innovative multi-channel marketing strategy and vision for the Canadian business. Driving profitable growth by ensuring the company's customers are provided with continuous value through meaningful content and connectivity will be fundamental to success in this role. In an ever-evolving digital world, the ideal candidate can see around corners to anticipate opportunities and foresee needs as they are responsible for providing insight and thought leadership to the larger organization. Functional Tasks Lead, manage, mentor and develop a high performing, multi-disciplinary, agile marketing team with a strong vision and business acumen. Provide relevant, timely developmental feedback on performance; fostering an environment that enables highly creative staff to consistently perform with excellence. Oversee all aspects of campaign planning, digital optimization and channel results across all product lines and businesses. Build and facilitate the development of strong relationships and synergy with all other areas of the business and external vendors including digital agencies. Collaborate with all internal and external stakeholders to develop a marketing strategy and roadmap that aligns to the corporate priorities. Develop a culture and mindset that unleashes and fosters the development of an internal high-value, creative content capability while judiciously and cost-effectively leveraging external agencies. Champion the digital experience to create the best, highest velocity experience for customers to engage, drive consideration, optimize conversion and retain customers. Analyze customer, industry, and market trends to establish long term digital marketing strategies, priorities, and goals. Leverage data and marketing analytics to optimize campaigns, gain insights, set KPI's, and communicate campaign results to senior management and relevant stakeholders. Evaluate and refine all customer facing digital assets with a focus on driving and optimizing the digital experience for both B2C and B2B customers. Define and orchestrate online marketing, acquisition, and campaigns efforts across all marketing channels including web, A/B, SEM, SEO, paid social, retargeting, webinars, strategic relationships and onsite lead gen. Establish quantitative and qualitative means to assess, measure and communicate the success of ongoing digital experience efforts and define net new demand generation strategies, tactics and programs. Create targeted content and demand generation across all product and business lines. Identify, communicate and manage project risks and/or escalate to management. Anticipate problems before they occur. Establish and maintain succession plans and programs for all positions within the marketing organization to ensure the smooth transition and minimize vacancies for critical roles. Key Performance Deliverables Specific measures of performance will be agreed upon with the successful candidate. Competency Profile The following define the role of VP, Marketing: Leading Change Recognizes when change is necessary. Challenges the status quo and champions new initiatives. Acts as a catalyst to change and stimulates others to change. Develops an effective action plan to implement change and monitors results. Motivating Encourages others by creating enthusiasm, a feeling of investment and a desire to excel. Inspires a healthy attitude to work by recognizing positive contributions. Drive Adopts an energetic approach. Works towards goals and willingly tackles demanding tasks. Demonstrates capacity for sustained effort and hard work over long periods of time, even in the face of adversity. Strategic Approach Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long-term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas. Innovation Generates new ideas; Challenges existing assumptions; Goes beyond the status quo; Recognizes the need for new or modified approaches; Brings various perspectives and approaches together, combining them in a creative fashion to implement effective improvements. Industry & Market Awareness Seeks to anticipate and respond to industry and market changes/challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor's products, services and position. Results Orientation Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them. Preferred Experience / Education Bachelor's degree in Marketing, Business, or related field required; MBA preferred. Proven track record of driving highly effective multi-channel, lead-generating marketing programs across both enterprise and consumer segments. An innovative digital marketing leader that inspires creative strategic thinking and fosters a constant flow of ideas such that the best ideas rise to the surface. Strong commercial orientation with the ability to interpret business requirements and translate those into actionable, practical and measurable marketing strategies. Possess a strong sense of urgency and ownership over projects and deliverables. The successful candidate will have superior communication and people management skills with a proven ability to motivate teams, instill accountability and achieve agreed upon outcomes. Individuals with a proven track record of success working on both the client and agency side will be given preference. Has proven ability to deeply understand consumer needs, unearth new insights, and translate learnings into successful new product concepts/launches. A catalyst for change, the successful candidate will have a proven record of inspiring teams to deliver transformational change both to the marketing team and the business.
Role Overview: Serves as a Compliance Sanctions Officer for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes related to monitoring and fostering awareness of sanctions regulatory requirements that Citi must comply with; assessing related sanctions risk exposure, overseeing the quality of sanctions control processes and setting global standards to manage and mitigate those sanctions risks and protect the franchise. In addition, provides support for the collation of potential breaches of sanctions from across the firm and work with contacts in the Business and Compliance to ensure consistent and effective application and implementation of, and controls to evidence adherence to, relevant sanctions related global standards, policies and procedures. What you'll do: Working collaboratively with the team to provide advice to business with respect to applicability of policies and implementation of the economic sanctions program and regulatory changes. Analyzing data, preparing and presenting regional and global reports related to sanctions risk assessments, and monitoring of sanctions related issues and escalations with senior management and global partners. Providing input on new business initiatives, new products, and advise on complex transactions. Partnering with functional partners, as applicable, to ensure potential risks are appropriately vetted and addressed. Identifying and escalating to the Chief Sanctions Officer material risks and significant instances of not adherence to the Framework by accountable front line units; directing investigations in coordination with GIU, CSIS, Legal, HR or as appropriate. Monitoring adherence to Citi's Global Sanctions Policy and relevant procedures; staying current on key Sanctions regulatory changes, key enforcement actions and related industry trends. Overseeing adherence to procedures and processes, to ensure compliance with policies ensuring that front line units meet required standards. Promoting global consistency of Sanctions ICRM practices and policies - within the line of business as well as cross-sector. Interacting with Management to raise awareness of Sanctions trends, emerging issues, remedial actions or enhancements to the program. Assessing the impact of issues/violations (legal/regulatory, policy, reputational, etc.) and dimensions control process gaps to help management define disciplinary and corrective actions, as appropriate. Participating in and managing, as appropriate, various internal assurance processes, e.g. Regional Enterprise wide and Horizontal risk assessments, self-assessment, internal audit or compliance assurance reviews. Supporting efforts in connection Internal Audit and functional regulators in Program exams and evaluations; tracking and challenging remedial actions from the front line units. Drafting and editing sanctions-related reference materials; supporting the various electronic record-keeping logs for sanctions licenses, voluntary disclosures; subpoenas etc.; participating in sanctions training programs. Additional duties as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. What we'll need from you: Knowledge of Compliance laws, rules, regulations, risks and typologies - preferably in relation to Sanctions and AML. UK Sanctions knowledge is preferable. Experience performing investigations of potential breaches of policy/regulation is desirable. Managing and liaising with regulators and enforcement bodies is desirable. Product specific knowledge (e.g. Markets, Trade, Payments and Receivables, Securities Services, Investment Bank, Corporate Bank, Commercial Bank and Wealth) is desirable. Self-starter, flexible, innovative and adaptive. Strong written and verbal communication. Strong interpersonal skills with the ability to work collaboratively and with people at all levels of a complex organization. Excellent project management and organizational skills and capability to handle multiple projects at one time. Proficient in MS Office applications (Excel, Word, PowerPoint). Education: Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; Advanced degree preferred. Job Family Group: Compliance Job Family: Sanctions Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the EEO is the Law poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting .
May 11, 2025
Full time
Role Overview: Serves as a Compliance Sanctions Officer for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes related to monitoring and fostering awareness of sanctions regulatory requirements that Citi must comply with; assessing related sanctions risk exposure, overseeing the quality of sanctions control processes and setting global standards to manage and mitigate those sanctions risks and protect the franchise. In addition, provides support for the collation of potential breaches of sanctions from across the firm and work with contacts in the Business and Compliance to ensure consistent and effective application and implementation of, and controls to evidence adherence to, relevant sanctions related global standards, policies and procedures. What you'll do: Working collaboratively with the team to provide advice to business with respect to applicability of policies and implementation of the economic sanctions program and regulatory changes. Analyzing data, preparing and presenting regional and global reports related to sanctions risk assessments, and monitoring of sanctions related issues and escalations with senior management and global partners. Providing input on new business initiatives, new products, and advise on complex transactions. Partnering with functional partners, as applicable, to ensure potential risks are appropriately vetted and addressed. Identifying and escalating to the Chief Sanctions Officer material risks and significant instances of not adherence to the Framework by accountable front line units; directing investigations in coordination with GIU, CSIS, Legal, HR or as appropriate. Monitoring adherence to Citi's Global Sanctions Policy and relevant procedures; staying current on key Sanctions regulatory changes, key enforcement actions and related industry trends. Overseeing adherence to procedures and processes, to ensure compliance with policies ensuring that front line units meet required standards. Promoting global consistency of Sanctions ICRM practices and policies - within the line of business as well as cross-sector. Interacting with Management to raise awareness of Sanctions trends, emerging issues, remedial actions or enhancements to the program. Assessing the impact of issues/violations (legal/regulatory, policy, reputational, etc.) and dimensions control process gaps to help management define disciplinary and corrective actions, as appropriate. Participating in and managing, as appropriate, various internal assurance processes, e.g. Regional Enterprise wide and Horizontal risk assessments, self-assessment, internal audit or compliance assurance reviews. Supporting efforts in connection Internal Audit and functional regulators in Program exams and evaluations; tracking and challenging remedial actions from the front line units. Drafting and editing sanctions-related reference materials; supporting the various electronic record-keeping logs for sanctions licenses, voluntary disclosures; subpoenas etc.; participating in sanctions training programs. Additional duties as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. What we'll need from you: Knowledge of Compliance laws, rules, regulations, risks and typologies - preferably in relation to Sanctions and AML. UK Sanctions knowledge is preferable. Experience performing investigations of potential breaches of policy/regulation is desirable. Managing and liaising with regulators and enforcement bodies is desirable. Product specific knowledge (e.g. Markets, Trade, Payments and Receivables, Securities Services, Investment Bank, Corporate Bank, Commercial Bank and Wealth) is desirable. Self-starter, flexible, innovative and adaptive. Strong written and verbal communication. Strong interpersonal skills with the ability to work collaboratively and with people at all levels of a complex organization. Excellent project management and organizational skills and capability to handle multiple projects at one time. Proficient in MS Office applications (Excel, Word, PowerPoint). Education: Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; Advanced degree preferred. Job Family Group: Compliance Job Family: Sanctions Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the EEO is the Law poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting .
Compliance Officer - Advisory (12 month FTC) London (GB) LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside the LLP we also have two other entities which focus on US and Jersey based clients. Our head office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted to each of our clients' needs. Our mission is to create long-term value for all stakeholders. Our culture encourages individuals to generate, develop and implement ideas which will strengthen our business. Belonging, respect, integrity, conviction and entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £29 billion in funds under management and circa 700 staff. Business Unit: The role of the Compliance team is to establish, implement, maintain and monitor on behalf of the Firm's Governing Board and Management Board, adequate policies and procedures sufficient to ensure the Firm's compliance with its obligations under the regulatory systems in which it operates and to counter the risk the Firm may be used to further financial crime. In addition, the team provides support to new business initiatives and advises on day to day issues which may arise. Brief Role Objective: Member of the Compliance team reporting directly to the Senior Compliance Officer (Advisory). The role will sit within the Compliance Advisory sub-team of the overall Compliance team. This varied role will provide exposure to several aspects of Compliance and opportunities to work closely with various stakeholders within the Firm. Key Responsibilities: Provide regulatory guidance and advisory services to all internal business areas, including but not limited to LGTWM Investment Management, Wealth Planning, Business Development, Portfolio Management (e.g. the Centralised Investment Team, Model Portfolio Services) and Alternative Investments. Contribute to reporting due from the Compliance team which include regulatory reporting, LGT Group reporting and local Management Board and Governing Board reporting. Will be assigned the delivery of some Compliance initiatives, these being 'mini-projects' and developments within the team, with a focus on efficiency, intelligent use of data and, where appropriate, help introduce automation. Analyse, plan and execute actions so to take forward relevant regulatory developments which affect both the Compliance team and/or the wider business. Improve the efficiency of the team with the intelligent use of data and, where appropriate, help introduce automated processes or develop those already in place. Provide advice and input into the Firm's fund management operations, particularly with regard to compliance rules monitoring and regulatory reporting. Handling and processing market abuse alerts generated by third party systems. Contribute where relevant to ensuring audit recommendations, compliance monitoring recommendations and external audit recommendations are dealt with to the required standard. Your profile Key Skills and Technical Requirements: Good understanding of the wealth management business gained through similar roles at other firms. Good knowledge of the FCA Handbook, in particular COBS. Knowledge and understanding of fund management and regulatory knowledge of UCITS and AIFMD requirements is an advantage. Experience in Bloomberg is an advantage. Other Skills and Attributes: Motivated and conscientious with strong interpersonal skills. Ability to manage, motivate, guide and develop those under management. Excellent organisational skills, including the ability to prioritise and meet deadlines. The ability to produce well structured accurate (in terms of technical knowledge, grammar and spelling) written communications. Ability to question politely but firmly to obtain accurate answers to questions asked as part of any testing undertaken. The ability to work both independently but as part of a team, both in terms of the Compliance team and with other colleagues throughout the Firm. Team player who supports other members of the wider Compliance team. Interested in the role? Complete the online application. We look forward to getting to know you. Discover more about LGT Wealth Management A message from our CEO Ben Snee, Chief Executive Officer welcomes you to LGT Wealth Management. Hear more about our commitment to sustainability and what makes LGT a great place to work. A place for people from all walks of life: our unique culture and values are what make our company stand out from other firms. Our company
May 11, 2025
Full time
Compliance Officer - Advisory (12 month FTC) London (GB) LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside the LLP we also have two other entities which focus on US and Jersey based clients. Our head office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted to each of our clients' needs. Our mission is to create long-term value for all stakeholders. Our culture encourages individuals to generate, develop and implement ideas which will strengthen our business. Belonging, respect, integrity, conviction and entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £29 billion in funds under management and circa 700 staff. Business Unit: The role of the Compliance team is to establish, implement, maintain and monitor on behalf of the Firm's Governing Board and Management Board, adequate policies and procedures sufficient to ensure the Firm's compliance with its obligations under the regulatory systems in which it operates and to counter the risk the Firm may be used to further financial crime. In addition, the team provides support to new business initiatives and advises on day to day issues which may arise. Brief Role Objective: Member of the Compliance team reporting directly to the Senior Compliance Officer (Advisory). The role will sit within the Compliance Advisory sub-team of the overall Compliance team. This varied role will provide exposure to several aspects of Compliance and opportunities to work closely with various stakeholders within the Firm. Key Responsibilities: Provide regulatory guidance and advisory services to all internal business areas, including but not limited to LGTWM Investment Management, Wealth Planning, Business Development, Portfolio Management (e.g. the Centralised Investment Team, Model Portfolio Services) and Alternative Investments. Contribute to reporting due from the Compliance team which include regulatory reporting, LGT Group reporting and local Management Board and Governing Board reporting. Will be assigned the delivery of some Compliance initiatives, these being 'mini-projects' and developments within the team, with a focus on efficiency, intelligent use of data and, where appropriate, help introduce automation. Analyse, plan and execute actions so to take forward relevant regulatory developments which affect both the Compliance team and/or the wider business. Improve the efficiency of the team with the intelligent use of data and, where appropriate, help introduce automated processes or develop those already in place. Provide advice and input into the Firm's fund management operations, particularly with regard to compliance rules monitoring and regulatory reporting. Handling and processing market abuse alerts generated by third party systems. Contribute where relevant to ensuring audit recommendations, compliance monitoring recommendations and external audit recommendations are dealt with to the required standard. Your profile Key Skills and Technical Requirements: Good understanding of the wealth management business gained through similar roles at other firms. Good knowledge of the FCA Handbook, in particular COBS. Knowledge and understanding of fund management and regulatory knowledge of UCITS and AIFMD requirements is an advantage. Experience in Bloomberg is an advantage. Other Skills and Attributes: Motivated and conscientious with strong interpersonal skills. Ability to manage, motivate, guide and develop those under management. Excellent organisational skills, including the ability to prioritise and meet deadlines. The ability to produce well structured accurate (in terms of technical knowledge, grammar and spelling) written communications. Ability to question politely but firmly to obtain accurate answers to questions asked as part of any testing undertaken. The ability to work both independently but as part of a team, both in terms of the Compliance team and with other colleagues throughout the Firm. Team player who supports other members of the wider Compliance team. Interested in the role? Complete the online application. We look forward to getting to know you. Discover more about LGT Wealth Management A message from our CEO Ben Snee, Chief Executive Officer welcomes you to LGT Wealth Management. Hear more about our commitment to sustainability and what makes LGT a great place to work. A place for people from all walks of life: our unique culture and values are what make our company stand out from other firms. Our company
Business Risk Officer - Governance & Escalations - VP - Belfast Pay Competitive Location Belfast/Northern Ireland Employment type Full-Time Job Description Req#: The Client Organization was established to drive enterprise-wide approaches to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm. Additionally, it plays a leading role coordinating the allocation of capital and other financial, technology and human resources towards the client segments with the best returns potential. Finally, it is responsible for managing wholesale credit and counterparty risk for the organization. The Client Organization operates across 40+ jurisdictions globally. The Client Organization Governance and Escalations team sits within the Chief Administrative Office, under the Head of Controls. The team supports and executes activities related to Corporate Governance, including Governance Committees, management meetings, Board Material Data Accuracy Controls, Escalations of Events, and oversight of the Client Organization Executive Scorecard Risk & Control metric performance and Organizational Change Management. Overview: This role specifically sits within the Governance Coordination team. The role will be expected to execute and support a range of activities to comply with Citi's Governance Operating Model including Governance Committee (Business Risk and Control Committee) and management meetings coordination, ensuring escalations and elevations are timely reported and executing Board Material Data Accuracy Controls. Responsibilities include: Execute adherence to the requirements and principles to implement a comprehensive, transparent and globally consistent Governance Operating Model to oversee and govern the Client Organization risks and controls. Manage an integrated schedule for various Governance Committees and management meetings to ensure coverage is comprehensively aligned and meetings follow appropriate hierarchy. Create and manage forward-looking agendas for various Governance Committees and management meetings to help ensure coverage is comprehensively aligned with committee charter or terms of reference. Provide recommendation on agendas and stakeholder communications, providing upon approval. Lead the coordination of agendas, stakeholder communications, prepare materials, record minutes and action items, and follow-up as needed on items for business committees and/or regular business meetings. Coordinate with teams, including other Governance Committees and management meetings, to ensure matters are appropriately and proactively identified, reviewed, coordinated into various meetings and/or Committees, and materials are prepared of standard quality. Identify and assist with Board Material Data Accuracy Controls as required. Maintain the Client Governance operating guide. Develop materials for and assist in presenting 'Roadshows' across the Client Organization to build awareness of Governance compliance, processes, and roles and responsibilities. Execute controls to ensure effectiveness. Qualifications & skills: Relevant work experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or Corporate Governance. Experience in Corporate Governance and governance coordination. Moderate experience in providing effective ongoing program management support including continuous program improvement. Strong understanding of a broad range of financial services products/services and end-to-end processes. Solid knowledge of and experience with financial services control environments, business processes, and ever-evolving governance processes and regulatory environments. Demonstrated ability to apply critical thought in evaluating business problems, articulating problem statements concisely and guiding the development of logical, pragmatic control recommendations and solutions. Excellent written and verbal communication skills. Self-starting team player with the ability to multitask and prioritize. Demonstrative analytical skills with follow-up and problem-solving capability. Strong proficiency with Microsoft Excel and PowerPoint. Education: Bachelor's/University degree. Job Family Group: Risk Management Job Family: Business Risk & Control Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. While we're a global bank, our mission is simple: We responsibly provide financial services that enable growth and economic progress. We strive to earn and maintain the public's trust by constantly adhering to the highest ethical standards. We ask our colleagues to ensure that their decisions pass three tests: they are in our clients' interests, create economic value, and are always systemically responsible. When we do these things well, we make a positive financial and social impact in the communities we serve and show what a global bank can do.
May 11, 2025
Full time
Business Risk Officer - Governance & Escalations - VP - Belfast Pay Competitive Location Belfast/Northern Ireland Employment type Full-Time Job Description Req#: The Client Organization was established to drive enterprise-wide approaches to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm. Additionally, it plays a leading role coordinating the allocation of capital and other financial, technology and human resources towards the client segments with the best returns potential. Finally, it is responsible for managing wholesale credit and counterparty risk for the organization. The Client Organization operates across 40+ jurisdictions globally. The Client Organization Governance and Escalations team sits within the Chief Administrative Office, under the Head of Controls. The team supports and executes activities related to Corporate Governance, including Governance Committees, management meetings, Board Material Data Accuracy Controls, Escalations of Events, and oversight of the Client Organization Executive Scorecard Risk & Control metric performance and Organizational Change Management. Overview: This role specifically sits within the Governance Coordination team. The role will be expected to execute and support a range of activities to comply with Citi's Governance Operating Model including Governance Committee (Business Risk and Control Committee) and management meetings coordination, ensuring escalations and elevations are timely reported and executing Board Material Data Accuracy Controls. Responsibilities include: Execute adherence to the requirements and principles to implement a comprehensive, transparent and globally consistent Governance Operating Model to oversee and govern the Client Organization risks and controls. Manage an integrated schedule for various Governance Committees and management meetings to ensure coverage is comprehensively aligned and meetings follow appropriate hierarchy. Create and manage forward-looking agendas for various Governance Committees and management meetings to help ensure coverage is comprehensively aligned with committee charter or terms of reference. Provide recommendation on agendas and stakeholder communications, providing upon approval. Lead the coordination of agendas, stakeholder communications, prepare materials, record minutes and action items, and follow-up as needed on items for business committees and/or regular business meetings. Coordinate with teams, including other Governance Committees and management meetings, to ensure matters are appropriately and proactively identified, reviewed, coordinated into various meetings and/or Committees, and materials are prepared of standard quality. Identify and assist with Board Material Data Accuracy Controls as required. Maintain the Client Governance operating guide. Develop materials for and assist in presenting 'Roadshows' across the Client Organization to build awareness of Governance compliance, processes, and roles and responsibilities. Execute controls to ensure effectiveness. Qualifications & skills: Relevant work experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or Corporate Governance. Experience in Corporate Governance and governance coordination. Moderate experience in providing effective ongoing program management support including continuous program improvement. Strong understanding of a broad range of financial services products/services and end-to-end processes. Solid knowledge of and experience with financial services control environments, business processes, and ever-evolving governance processes and regulatory environments. Demonstrated ability to apply critical thought in evaluating business problems, articulating problem statements concisely and guiding the development of logical, pragmatic control recommendations and solutions. Excellent written and verbal communication skills. Self-starting team player with the ability to multitask and prioritize. Demonstrative analytical skills with follow-up and problem-solving capability. Strong proficiency with Microsoft Excel and PowerPoint. Education: Bachelor's/University degree. Job Family Group: Risk Management Job Family: Business Risk & Control Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. While we're a global bank, our mission is simple: We responsibly provide financial services that enable growth and economic progress. We strive to earn and maintain the public's trust by constantly adhering to the highest ethical standards. We ask our colleagues to ensure that their decisions pass three tests: they are in our clients' interests, create economic value, and are always systemically responsible. When we do these things well, we make a positive financial and social impact in the communities we serve and show what a global bank can do.