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client payment coordinator artist management
Senior Project Director (Newcastle based)
Creative Artists Agency
Senior Project Director (Newcastle based) Senior Project Director (Newcastle based) Apply locations London, United Kingdom (Fitzrovia) time type Full time posted on Posted Today job requisition id JR7511 Job Description THE AGENCY Creative Artists Agency (CAA) is the leading entertainment and sports agency, representing more than 2,000 of the world's top athletes and sports personalities, as well as having global expertise in filmed and live entertainment, broadcast rights, corporate marketing, stadia and arena development, sports property sales, sponsorship opportunities and endorsements, social impact initiatives and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organisations that shape culture and inspire the world. POSITION OVERVIEW and RESPONSIBILITIES CAA ICON (a division of CAA Sport) is the world's-leading owner's representative and project management consultancy for the development or renovation of sports, entertainment and public assembly venues. CAA ICON has managed the delivery of more than 55 iconic venues and over 2,000 consulting engagements around the world. The CAA ICON European team are looking to recruit an exceptional Senior Project Director (based in Newcastle) to be part of a driven team who manage the delivery of projects that inspire communities and generate unforgettable experiences for generations of fans. Reporting directly to the Project Executive or Senior Project Director, you will lead the day-to-day activities required to deliver the project, including direct management of Project Managers and Coordinators. Responsibilities include, but are not limited to: Lead a collaborative-led project culture by example, working to the highest health, safety and well-being standards. Work with the Client's internal and external stakeholders to produce and maintain a comprehensive stakeholder requirements document (Client Brief) from which to inform and manage the design and development of the project. Manage the procurement of professional consultants, contractors, client direct suppliers and specialist consultants. Collaborate with the Lead Designer/Architect with the key phases of design development with an emphasis on ensuring the implementation of the Client Brief. Provide day-to-day project coordination of appointed parties including the arrangement of meetings, monitoring of arising actions, and clearly communicating outlining programme and budgetary targets. Produce and maintain the project's programme and proactively report any issues requiring resolution to deliver the milestones agreed with the client. Review cost estimates and contribute to the production of project budget reports. Establish project controls and governance, client reporting processes, prepare reports and support in presenting to the client. Carry out the contract administration role as an Employer's Agent. Establish and administer project change procedures with the cost management consultant. During the construction phase, be based on site to monitor the construction progress and the quality of the works, to proactively resolve risks and issues that arise, and escalate matters that require more immediate attention. Support the review and verification of consultants' and contractors' payment applications. Maintain necessary documentation for all contracts, insurance certificates and warranties. Develop and manage the project risk register as well as the tracking of mitigation measures. Support the attainment of necessary statutory approvals, permits and certificates to enable the safe opening, occupation and use of the venue. Coordinate and manage project close-out activities including final acceptance of equipment, testing and commissioning and the compilation of all operational and maintenance manuals. Manage the procurement and safe delivery of scope being delivered directly on behalf of the client. Work with all parties involved in the delivery of the project to promote sustainable methods of delivery and material choices. Be an active member of the CAA ICON's global team and positively participate in team functions. QUALIFICATIONS/REQUIREMENTS A team leader with the ability to develop positive relationships and interact effectively with Clients, contractors, and the wider project team. Minimum 15 years previous experience in the construction or a related services industry, working in project management and employers agent roles. Experience in delivering high-value, complex major projects. Bachelor's degree (ideally in construction, engineering or like industry) or equivalent work experience. Good understanding of the phases of a major project, construction change process, budget management, and architectural/engineering plans. Ability to read, understand and interpret contract documents, drawings, specifications, scopes of work, project programme and project agreements. Strong analytical and problem-solving skills. Exceptional communication and organisational skills. Ability to multi-task and the desire to continue learning. Ability to thrive on accepting accountability for delivering under pressure whilst maintaining integrity. Familiarity with Microsoft applications especially Project and Excel. The desire to work on some of the most exciting sports, entertainment and public assembly projects in the UK and Europe. Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment. Creative Artists Agency ("CAA") is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law. Please inform CAA's Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process. CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
May 10, 2025
Full time
Senior Project Director (Newcastle based) Senior Project Director (Newcastle based) Apply locations London, United Kingdom (Fitzrovia) time type Full time posted on Posted Today job requisition id JR7511 Job Description THE AGENCY Creative Artists Agency (CAA) is the leading entertainment and sports agency, representing more than 2,000 of the world's top athletes and sports personalities, as well as having global expertise in filmed and live entertainment, broadcast rights, corporate marketing, stadia and arena development, sports property sales, sponsorship opportunities and endorsements, social impact initiatives and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organisations that shape culture and inspire the world. POSITION OVERVIEW and RESPONSIBILITIES CAA ICON (a division of CAA Sport) is the world's-leading owner's representative and project management consultancy for the development or renovation of sports, entertainment and public assembly venues. CAA ICON has managed the delivery of more than 55 iconic venues and over 2,000 consulting engagements around the world. The CAA ICON European team are looking to recruit an exceptional Senior Project Director (based in Newcastle) to be part of a driven team who manage the delivery of projects that inspire communities and generate unforgettable experiences for generations of fans. Reporting directly to the Project Executive or Senior Project Director, you will lead the day-to-day activities required to deliver the project, including direct management of Project Managers and Coordinators. Responsibilities include, but are not limited to: Lead a collaborative-led project culture by example, working to the highest health, safety and well-being standards. Work with the Client's internal and external stakeholders to produce and maintain a comprehensive stakeholder requirements document (Client Brief) from which to inform and manage the design and development of the project. Manage the procurement of professional consultants, contractors, client direct suppliers and specialist consultants. Collaborate with the Lead Designer/Architect with the key phases of design development with an emphasis on ensuring the implementation of the Client Brief. Provide day-to-day project coordination of appointed parties including the arrangement of meetings, monitoring of arising actions, and clearly communicating outlining programme and budgetary targets. Produce and maintain the project's programme and proactively report any issues requiring resolution to deliver the milestones agreed with the client. Review cost estimates and contribute to the production of project budget reports. Establish project controls and governance, client reporting processes, prepare reports and support in presenting to the client. Carry out the contract administration role as an Employer's Agent. Establish and administer project change procedures with the cost management consultant. During the construction phase, be based on site to monitor the construction progress and the quality of the works, to proactively resolve risks and issues that arise, and escalate matters that require more immediate attention. Support the review and verification of consultants' and contractors' payment applications. Maintain necessary documentation for all contracts, insurance certificates and warranties. Develop and manage the project risk register as well as the tracking of mitigation measures. Support the attainment of necessary statutory approvals, permits and certificates to enable the safe opening, occupation and use of the venue. Coordinate and manage project close-out activities including final acceptance of equipment, testing and commissioning and the compilation of all operational and maintenance manuals. Manage the procurement and safe delivery of scope being delivered directly on behalf of the client. Work with all parties involved in the delivery of the project to promote sustainable methods of delivery and material choices. Be an active member of the CAA ICON's global team and positively participate in team functions. QUALIFICATIONS/REQUIREMENTS A team leader with the ability to develop positive relationships and interact effectively with Clients, contractors, and the wider project team. Minimum 15 years previous experience in the construction or a related services industry, working in project management and employers agent roles. Experience in delivering high-value, complex major projects. Bachelor's degree (ideally in construction, engineering or like industry) or equivalent work experience. Good understanding of the phases of a major project, construction change process, budget management, and architectural/engineering plans. Ability to read, understand and interpret contract documents, drawings, specifications, scopes of work, project programme and project agreements. Strong analytical and problem-solving skills. Exceptional communication and organisational skills. Ability to multi-task and the desire to continue learning. Ability to thrive on accepting accountability for delivering under pressure whilst maintaining integrity. Familiarity with Microsoft applications especially Project and Excel. The desire to work on some of the most exciting sports, entertainment and public assembly projects in the UK and Europe. Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment. Creative Artists Agency ("CAA") is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law. Please inform CAA's Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process. CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Handle Recruitment
Client Payment Coordinator -Artist Management
Handle Recruitment
Client Payments Coordinator - Artist Management I am looking for an experienced client payment coordinator to join a global talent agency initially for 2 months. You will join a fast-paced and dynamic team and will provide you with direct experience with deals that go on within the entertainment industry. The ideal candidate will be a team player, problem solver, detail-oriented, and effective communicator and will excel in a fast-paced work environment. You will also have the opportunity to support the wider Touring division when required. What You'll Do: Your responsibilities will include, but not be limited to: Cash Management Responsibilities: Maintain and regularly update the agency's cashbook, ensuring the accurate recording of all financial transactions. Monitor cash inflows and outflows, ensuring the timely and correct logging of receipts and payments. Reconcile daily cashbook transactions with bank statements and internal financial records to ensure consistency. Review and approve applied deposits, coordinating with agent teams and the Client Payments team to ensure correct application of payments to respective bookings. Act as the primary point of contact for client payment-related matters, including re-allocations, incorrectly sent payments, and other client-specific issues. Liaise directly with clients, agents, and banks on banking matters and account-related inquiries. Collaborate with counterparts at other companies to ensure funds are received and allocated accurately. Oversee the recharging of work permits and other costs incurred by the agency to clients. Ensure accurate recording of bank charges and foreign exchange gains/losses. Verify correct bank account information for client payments in collaboration with the Client Payments team and Assistants. Provide recommendations for process improvements to enhance operational efficiency. Communicate effectively with Assistants regarding payments, tax documentation, and related matters. Assist Agent Assistants with accounting-related inquiries or issues. Post and maintain accounting documents in the cloud, ensuring accurate and secure record-keeping. Handle ad-hoc projects as required, demonstrating flexibility and initiative. Provide coverage for colleagues during absences to ensure continuity of operations. Client Payments Responsibilities: Reconcile artist account balances against show balances in NetSuite to ensure accurate and timely generation of artist payouts. Prepare detailed artist statements and coordinate with agents for approval. Communicate with Artist Managers to confirm approval of artist statements and resolve related inquiries. Collaborate with agent teams to facilitate the settlement of ongoing open bookings with clients. Provide accurate tour summaries to support the Artist's team in fully accounting for the Artist's income. Manage daily mail-outs of final artist statements, ensuring clear confirmation of funds remitted to artists or funds owed to the agency. Track Artist Foreign Entertainer Unit (FEU) compliance, ensuring applicable charges are recorded and required documentation is completed for quarterly FEU returns. Build and maintain strong working relationships with Artists, Managers, and Accountants. Follow up on deposits and balance payments with promoters, ensuring timely resolution of outstanding amounts. Prepare buyer refunds, verifying all required documentation and confirming banking information through telephone verification. Review month-end and year-end reports, providing detailed analysis as needed to support decision-making. Deliver exceptional customer service to agents and other stakeholders, addressing their needs with professionalism and accuracy. Take ownership of ad-hoc projects, demonstrating flexibility, initiative, and problem-solving skills. What You'll Need: At least 1-2 years of general Accounting experience is preferred. Entertainment and/or agency experience a plus. Prior experience in a customer service focused role. Highly organized with strong attention to detail. Excellent communication skills - both verbal and written. Proficient in Excel and Outlook. Experience or knowledge of NetSuite is preferred. Ability to learn and adapt quickly with minimal supervision.
May 09, 2025
Full time
Client Payments Coordinator - Artist Management I am looking for an experienced client payment coordinator to join a global talent agency initially for 2 months. You will join a fast-paced and dynamic team and will provide you with direct experience with deals that go on within the entertainment industry. The ideal candidate will be a team player, problem solver, detail-oriented, and effective communicator and will excel in a fast-paced work environment. You will also have the opportunity to support the wider Touring division when required. What You'll Do: Your responsibilities will include, but not be limited to: Cash Management Responsibilities: Maintain and regularly update the agency's cashbook, ensuring the accurate recording of all financial transactions. Monitor cash inflows and outflows, ensuring the timely and correct logging of receipts and payments. Reconcile daily cashbook transactions with bank statements and internal financial records to ensure consistency. Review and approve applied deposits, coordinating with agent teams and the Client Payments team to ensure correct application of payments to respective bookings. Act as the primary point of contact for client payment-related matters, including re-allocations, incorrectly sent payments, and other client-specific issues. Liaise directly with clients, agents, and banks on banking matters and account-related inquiries. Collaborate with counterparts at other companies to ensure funds are received and allocated accurately. Oversee the recharging of work permits and other costs incurred by the agency to clients. Ensure accurate recording of bank charges and foreign exchange gains/losses. Verify correct bank account information for client payments in collaboration with the Client Payments team and Assistants. Provide recommendations for process improvements to enhance operational efficiency. Communicate effectively with Assistants regarding payments, tax documentation, and related matters. Assist Agent Assistants with accounting-related inquiries or issues. Post and maintain accounting documents in the cloud, ensuring accurate and secure record-keeping. Handle ad-hoc projects as required, demonstrating flexibility and initiative. Provide coverage for colleagues during absences to ensure continuity of operations. Client Payments Responsibilities: Reconcile artist account balances against show balances in NetSuite to ensure accurate and timely generation of artist payouts. Prepare detailed artist statements and coordinate with agents for approval. Communicate with Artist Managers to confirm approval of artist statements and resolve related inquiries. Collaborate with agent teams to facilitate the settlement of ongoing open bookings with clients. Provide accurate tour summaries to support the Artist's team in fully accounting for the Artist's income. Manage daily mail-outs of final artist statements, ensuring clear confirmation of funds remitted to artists or funds owed to the agency. Track Artist Foreign Entertainer Unit (FEU) compliance, ensuring applicable charges are recorded and required documentation is completed for quarterly FEU returns. Build and maintain strong working relationships with Artists, Managers, and Accountants. Follow up on deposits and balance payments with promoters, ensuring timely resolution of outstanding amounts. Prepare buyer refunds, verifying all required documentation and confirming banking information through telephone verification. Review month-end and year-end reports, providing detailed analysis as needed to support decision-making. Deliver exceptional customer service to agents and other stakeholders, addressing their needs with professionalism and accuracy. Take ownership of ad-hoc projects, demonstrating flexibility, initiative, and problem-solving skills. What You'll Need: At least 1-2 years of general Accounting experience is preferred. Entertainment and/or agency experience a plus. Prior experience in a customer service focused role. Highly organized with strong attention to detail. Excellent communication skills - both verbal and written. Proficient in Excel and Outlook. Experience or knowledge of NetSuite is preferred. Ability to learn and adapt quickly with minimal supervision.

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