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cloud centre of excellence architect
Virgin Money
Senior Technical Lead - Colleague Platform
Virgin Money
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain colleague desktop delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Advert Close date is 21st May 2025.
May 13, 2025
Full time
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain colleague desktop delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Advert Close date is 21st May 2025.
Virgin Money
Senior Technical Lead - Telephony Migration
Virgin Money
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain the Contact Centre (Amazon Connect) technology and delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using AWS Telephony Framework primarily Amazon Connect , Lex, Lambda Integration, VoiceID, Contact Flows etc. Experience with shared cloud AWS services like EC2, VPC Subnet etc Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock AWS Certification (Cloud Practioner / Solution Architect / Software Professional) It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 21st May 2025
May 12, 2025
Full time
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain the Contact Centre (Amazon Connect) technology and delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using AWS Telephony Framework primarily Amazon Connect , Lex, Lambda Integration, VoiceID, Contact Flows etc. Experience with shared cloud AWS services like EC2, VPC Subnet etc Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock AWS Certification (Cloud Practioner / Solution Architect / Software Professional) It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 21st May 2025
Virgin Money
Senior Technical Lead - Colleague Platform
Virgin Money
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain colleague desktop delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Advert Close date is 21st May 2025.
May 12, 2025
Full time
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain colleague desktop delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Advert Close date is 21st May 2025.
Virgin Money
Senior Technical Lead - Telephony Migration
Virgin Money
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain the Contact Centre (Amazon Connect) technology and delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using AWS Telephony Framework primarily Amazon Connect , Lex, Lambda Integration, VoiceID, Contact Flows etc. Experience with shared cloud AWS services like EC2, VPC Subnet etc Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock AWS Certification (Cloud Practioner / Solution Architect / Software Professional) It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 21st May 2025
May 12, 2025
Full time
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain the Contact Centre (Amazon Connect) technology and delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using AWS Telephony Framework primarily Amazon Connect , Lex, Lambda Integration, VoiceID, Contact Flows etc. Experience with shared cloud AWS services like EC2, VPC Subnet etc Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock AWS Certification (Cloud Practioner / Solution Architect / Software Professional) It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 21st May 2025
Virgin Money
Senior Technical Lead - Telephony Migration
Virgin Money
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain the Contact Centre (Amazon Connect) technology and delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using AWS Telephony Framework primarily Amazon Connect , Lex, Lambda Integration, VoiceID, Contact Flows etc. Experience with shared cloud AWS services like EC2, VPC Subnet etc Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock AWS Certification (Cloud Practioner / Solution Architect / Software Professional) It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 21st May 2025
May 12, 2025
Full time
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain the Contact Centre (Amazon Connect) technology and delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using AWS Telephony Framework primarily Amazon Connect , Lex, Lambda Integration, VoiceID, Contact Flows etc. Experience with shared cloud AWS services like EC2, VPC Subnet etc Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock AWS Certification (Cloud Practioner / Solution Architect / Software Professional) It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advert close date is 21st May 2025
Virgin Money
Senior Technical Lead - Colleague Platform
Virgin Money
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain colleague desktop delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Advert Close date is 21st May 2025.
May 12, 2025
Full time
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain colleague desktop delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Advert Close date is 21st May 2025.
Virgin Money
Senior Technical Lead - Colleague Platform
Virgin Money
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain colleague desktop delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Advert Close date is 21st May 2025.
May 12, 2025
Full time
Business Unit: Product & Channels Salary range: £72,800 to £91,000 - DOE Location: UK hybrid - with travel to one of our UK Virgin Money hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores (branch) application estate. What you'll be doing Reporting to the Engineering Lead, you'll be responsible for line managing a team of talented Engineers and provide direction for the capabilities being built by them. This includes recruitment activities, management of team financials and ensure delivery is done using approved tools and technologies. Build and maintain colleague desktop delivery roadmap working with the business stakeholders whilst also ensuring continued focus on Platform Health and stabilisation and building secure, resilient and observant platforms. Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Excellent hands-on technical skills to help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Centre Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. Advert Close date is 21st May 2025.
Amazon
Senior Delivery Consultant (Advisory Cloud Transformation), Professional Services, UK NatSec
Amazon
Senior Delivery Consultant (Advisory Cloud Transformation), Professional Services, UK NatSec Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant (Advisory) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.We are seeking an experienced Senior Advisory Consultant to join our Professional Services team who will help enable our customers to transform their business and unlock the value of AWS cloud technology. As part of the Advisory practice, this consultant will provide value-centric cloud advisory services with sector-specific expertise (NatSec). Deep skills in cloud strategy, orchestration, operating models, and cloud economics will be complemented by global specialist resources to help guide clients in their cloud journey and deliver business results. Our cloud advisory capability is part of the wider Enterprise Transformation capability practice. The ideal candidate will have expertise in business strategy, cloud adoption, innovation, and organizational change management to help clients achieve measurable business outcomes through cloud transformation. This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers. UK Government Security Clearance is required for this role () UK Nationality is required for this role. Key job responsibilities Lead and deliver complex advisory engagements across business case development, IT operating model design, governance, and organizational change management Facilitate workshops and executive-level discussions to align stakeholders on cloud strategy and transformation roadmaps Advise clients on the impact of cloud transformation, helping them develop and implement new digitally enabled business models that leverage cloud operating models. Conduct assessments and audits of existing cloud operating models to identify areas for improvement. Monitor and evaluate the effectiveness and maturity of cloud operating model transformations, adjusting as needed to ensure success. Deliver digitally enabled business outcomes using your skills in strategy development, service management, agile delivery, DevOps, business process mapping and organisational design. Develop business cases and value propositions for cloud adoption and digital transformation initiatives Design and implement innovation programs to foster customer-centric and experiment-driven cultures Assess clients' cloud readiness and maturity across people, process, and technology dimensions Create actionable roadmaps and implementation plans for cloud adoption at scale Mentor junior consultants and contribute to development of advisory offerings and methodologies About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Management consulting or industry experience in areas such as IT strategy & operations, digital transformation, innovation, and organizational change - Deep understanding of cloud technologies and their business impact across industries - Strong business acumen and ability to articulate cloud value propositions to C-level executives - Ability to quickly understand complex business and technical environments - UK Government Security Clearance is required for this role () PREFERRED QUALIFICATIONS - Experience with AWS services and cloud adoption frameworks - Understanding of different elements of a cloud adoption strategy including the structure and functions within a Cloud Centre of Excellence (CCoE) & familiarity with Agile and DevOps methodologies - Understanding of how operations, architecture and organisational design need to change for cloud operations to be set up successfully - Knowledge of industry-specific business processes and operating models - AWS Certifications, e.g. AWS Solutions Architect Associate, Security Specialty. - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
May 12, 2025
Full time
Senior Delivery Consultant (Advisory Cloud Transformation), Professional Services, UK NatSec Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant (Advisory) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.We are seeking an experienced Senior Advisory Consultant to join our Professional Services team who will help enable our customers to transform their business and unlock the value of AWS cloud technology. As part of the Advisory practice, this consultant will provide value-centric cloud advisory services with sector-specific expertise (NatSec). Deep skills in cloud strategy, orchestration, operating models, and cloud economics will be complemented by global specialist resources to help guide clients in their cloud journey and deliver business results. Our cloud advisory capability is part of the wider Enterprise Transformation capability practice. The ideal candidate will have expertise in business strategy, cloud adoption, innovation, and organizational change management to help clients achieve measurable business outcomes through cloud transformation. This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers. UK Government Security Clearance is required for this role () UK Nationality is required for this role. Key job responsibilities Lead and deliver complex advisory engagements across business case development, IT operating model design, governance, and organizational change management Facilitate workshops and executive-level discussions to align stakeholders on cloud strategy and transformation roadmaps Advise clients on the impact of cloud transformation, helping them develop and implement new digitally enabled business models that leverage cloud operating models. Conduct assessments and audits of existing cloud operating models to identify areas for improvement. Monitor and evaluate the effectiveness and maturity of cloud operating model transformations, adjusting as needed to ensure success. Deliver digitally enabled business outcomes using your skills in strategy development, service management, agile delivery, DevOps, business process mapping and organisational design. Develop business cases and value propositions for cloud adoption and digital transformation initiatives Design and implement innovation programs to foster customer-centric and experiment-driven cultures Assess clients' cloud readiness and maturity across people, process, and technology dimensions Create actionable roadmaps and implementation plans for cloud adoption at scale Mentor junior consultants and contribute to development of advisory offerings and methodologies About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Management consulting or industry experience in areas such as IT strategy & operations, digital transformation, innovation, and organizational change - Deep understanding of cloud technologies and their business impact across industries - Strong business acumen and ability to articulate cloud value propositions to C-level executives - Ability to quickly understand complex business and technical environments - UK Government Security Clearance is required for this role () PREFERRED QUALIFICATIONS - Experience with AWS services and cloud adoption frameworks - Understanding of different elements of a cloud adoption strategy including the structure and functions within a Cloud Centre of Excellence (CCoE) & familiarity with Agile and DevOps methodologies - Understanding of how operations, architecture and organisational design need to change for cloud operations to be set up successfully - Knowledge of industry-specific business processes and operating models - AWS Certifications, e.g. AWS Solutions Architect Associate, Security Specialty. - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Engineeringuk
Senior Delivery Consultant (Advisory Cloud Transformation), Professional Services, UK NatSec, WWPS
Engineeringuk
You will need to login before you can apply for a job. Senior Delivery Consultant (Advisory Cloud Transformation), Professional Services, UK NatSec, WWPS DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant (Advisory) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.We are seeking an experienced Senior Advisory Consultant to join our Professional Services team who will help enable our customers to transform their business and unlock the value of AWS cloud technology. As part of the Advisory practice, this consultant will provide value-centric cloud advisory services with sector-specific expertise (NatSec). Deep skills in cloud strategy, orchestration, operating models, and cloud economics will be complemented by global specialist resources to help guide clients in their cloud journey and deliver business results. Our cloud advisory capability is part of the wider Enterprise Transformation capability practice. The ideal candidate will have expertise in business strategy, cloud adoption, innovation, and organizational change management to help clients achieve measurable business outcomes through cloud transformation. This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers. UK Government Security Clearance is required for this role () UK Nationality is required for this role. Key job responsibilities Lead and deliver complex advisory engagements across business case development, IT operating model design, governance, and organizational change management Facilitate workshops and executive-level discussions to align stakeholders on cloud strategy and transformation roadmaps Advise clients on the impact of cloud transformation, helping them develop and implement new digitally enabled business models that leverage cloud operating models. Conduct assessments and audits of existing cloud operating models to identify areas for improvement. Monitor and evaluate the effectiveness and maturity of cloud operating model transformations, adjusting as needed to ensure success. Deliver digitally enabled business outcomes using your skills in strategy development, service management, agile delivery, DevOps, business process mapping and organisational design. Develop business cases and value propositions for cloud adoption and digital transformation initiatives Design and implement innovation programs to foster customer-centric and experiment-driven cultures Assess clients' cloud readiness and maturity across people, process, and technology dimensions Create actionable roadmaps and implementation plans for cloud adoption at scale Mentor junior consultants and contribute to development of advisory offerings and methodologies About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Management consulting or industry experience in areas such as IT strategy & operations, digital transformation, innovation, and organizational change - Deep understanding of cloud technologies and their business impact across industries - Strong business acumen and ability to articulate cloud value propositions to C-level executives - Ability to quickly understand complex business and technical environments - UK Government Security Clearance is required for this role () PREFERRED QUALIFICATIONS - Experience with AWS services and cloud adoption frameworks - Understanding of different elements of a cloud adoption strategy including the structure and functions within a Cloud Centre of Excellence (CCoE) & familiarity with Agile and DevOps methodologies - Understanding of how operations, architecture and organisational design need to change for cloud operations to be set up successfully - Knowledge of industry-specific business processes and operating models - AWS Certifications, e.g. AWS Solutions Architect Associate, Security Specialty. - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
May 11, 2025
Full time
You will need to login before you can apply for a job. Senior Delivery Consultant (Advisory Cloud Transformation), Professional Services, UK NatSec, WWPS DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant (Advisory) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.We are seeking an experienced Senior Advisory Consultant to join our Professional Services team who will help enable our customers to transform their business and unlock the value of AWS cloud technology. As part of the Advisory practice, this consultant will provide value-centric cloud advisory services with sector-specific expertise (NatSec). Deep skills in cloud strategy, orchestration, operating models, and cloud economics will be complemented by global specialist resources to help guide clients in their cloud journey and deliver business results. Our cloud advisory capability is part of the wider Enterprise Transformation capability practice. The ideal candidate will have expertise in business strategy, cloud adoption, innovation, and organizational change management to help clients achieve measurable business outcomes through cloud transformation. This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers. UK Government Security Clearance is required for this role () UK Nationality is required for this role. Key job responsibilities Lead and deliver complex advisory engagements across business case development, IT operating model design, governance, and organizational change management Facilitate workshops and executive-level discussions to align stakeholders on cloud strategy and transformation roadmaps Advise clients on the impact of cloud transformation, helping them develop and implement new digitally enabled business models that leverage cloud operating models. Conduct assessments and audits of existing cloud operating models to identify areas for improvement. Monitor and evaluate the effectiveness and maturity of cloud operating model transformations, adjusting as needed to ensure success. Deliver digitally enabled business outcomes using your skills in strategy development, service management, agile delivery, DevOps, business process mapping and organisational design. Develop business cases and value propositions for cloud adoption and digital transformation initiatives Design and implement innovation programs to foster customer-centric and experiment-driven cultures Assess clients' cloud readiness and maturity across people, process, and technology dimensions Create actionable roadmaps and implementation plans for cloud adoption at scale Mentor junior consultants and contribute to development of advisory offerings and methodologies About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Management consulting or industry experience in areas such as IT strategy & operations, digital transformation, innovation, and organizational change - Deep understanding of cloud technologies and their business impact across industries - Strong business acumen and ability to articulate cloud value propositions to C-level executives - Ability to quickly understand complex business and technical environments - UK Government Security Clearance is required for this role () PREFERRED QUALIFICATIONS - Experience with AWS services and cloud adoption frameworks - Understanding of different elements of a cloud adoption strategy including the structure and functions within a Cloud Centre of Excellence (CCoE) & familiarity with Agile and DevOps methodologies - Understanding of how operations, architecture and organisational design need to change for cloud operations to be set up successfully - Knowledge of industry-specific business processes and operating models - AWS Certifications, e.g. AWS Solutions Architect Associate, Security Specialty. - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
Amazon
Senior Delivery Consultant (Advisory Cloud Transformation), Professional Services, UK NatSec, WWPS
Amazon
Senior Delivery Consultant (Advisory Cloud Transformation), Professional Services, UK NatSec, WWPS Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant (Advisory) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.We are seeking an experienced Senior Advisory Consultant to join our Professional Services team who will help enable our customers to transform their business and unlock the value of AWS cloud technology. As part of the Advisory practice, this consultant will provide value-centric cloud advisory services with sector-specific expertise (NatSec). Deep skills in cloud strategy, orchestration, operating models, and cloud economics will be complemented by global specialist resources to help guide clients in their cloud journey and deliver business results. Our cloud advisory capability is part of the wider Enterprise Transformation capability practice. The ideal candidate will have expertise in business strategy, cloud adoption, innovation, and organizational change management to help clients achieve measurable business outcomes through cloud transformation. This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers. UK Government Security Clearance is required for this role () UK Nationality is required for this role. Key job responsibilities Lead and deliver complex advisory engagements across business case development, IT operating model design, governance, and organizational change management Facilitate workshops and executive-level discussions to align stakeholders on cloud strategy and transformation roadmaps Advise clients on the impact of cloud transformation, helping them develop and implement new digitally enabled business models that leverage cloud operating models. Conduct assessments and audits of existing cloud operating models to identify areas for improvement. Monitor and evaluate the effectiveness and maturity of cloud operating model transformations, adjusting as needed to ensure success. Deliver digitally enabled business outcomes using your skills in strategy development, service management, agile delivery, DevOps, business process mapping and organisational design. Develop business cases and value propositions for cloud adoption and digital transformation initiatives Design and implement innovation programs to foster customer-centric and experiment-driven cultures Assess clients' cloud readiness and maturity across people, process, and technology dimensions Create actionable roadmaps and implementation plans for cloud adoption at scale Mentor junior consultants and contribute to development of advisory offerings and methodologies About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Management consulting or industry experience in areas such as IT strategy & operations, digital transformation, innovation, and organizational change - Deep understanding of cloud technologies and their business impact across industries - Strong business acumen and ability to articulate cloud value propositions to C-level executives - Ability to quickly understand complex business and technical environments - UK Government Security Clearance is required for this role () PREFERRED QUALIFICATIONS - Experience with AWS services and cloud adoption frameworks - Understanding of different elements of a cloud adoption strategy including the structure and functions within a Cloud Centre of Excellence (CCoE) & familiarity with Agile and DevOps methodologies - Understanding of how operations, architecture and organisational design need to change for cloud operations to be set up successfully - Knowledge of industry-specific business processes and operating models - AWS Certifications, e.g. AWS Solutions Architect Associate, Security Specialty. - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: October 9, 2024 (Updated 8 days ago) Posted: March 14, 2025 (Updated 8 days ago) Posted: January 28, 2025 (Updated 16 days ago) Posted: January 28, 2025 (Updated 16 days ago) Posted: February 5, 2025 (Updated 16 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
May 10, 2025
Full time
Senior Delivery Consultant (Advisory Cloud Transformation), Professional Services, UK NatSec, WWPS Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant (Advisory) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.We are seeking an experienced Senior Advisory Consultant to join our Professional Services team who will help enable our customers to transform their business and unlock the value of AWS cloud technology. As part of the Advisory practice, this consultant will provide value-centric cloud advisory services with sector-specific expertise (NatSec). Deep skills in cloud strategy, orchestration, operating models, and cloud economics will be complemented by global specialist resources to help guide clients in their cloud journey and deliver business results. Our cloud advisory capability is part of the wider Enterprise Transformation capability practice. The ideal candidate will have expertise in business strategy, cloud adoption, innovation, and organizational change management to help clients achieve measurable business outcomes through cloud transformation. This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers. UK Government Security Clearance is required for this role () UK Nationality is required for this role. Key job responsibilities Lead and deliver complex advisory engagements across business case development, IT operating model design, governance, and organizational change management Facilitate workshops and executive-level discussions to align stakeholders on cloud strategy and transformation roadmaps Advise clients on the impact of cloud transformation, helping them develop and implement new digitally enabled business models that leverage cloud operating models. Conduct assessments and audits of existing cloud operating models to identify areas for improvement. Monitor and evaluate the effectiveness and maturity of cloud operating model transformations, adjusting as needed to ensure success. Deliver digitally enabled business outcomes using your skills in strategy development, service management, agile delivery, DevOps, business process mapping and organisational design. Develop business cases and value propositions for cloud adoption and digital transformation initiatives Design and implement innovation programs to foster customer-centric and experiment-driven cultures Assess clients' cloud readiness and maturity across people, process, and technology dimensions Create actionable roadmaps and implementation plans for cloud adoption at scale Mentor junior consultants and contribute to development of advisory offerings and methodologies About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Management consulting or industry experience in areas such as IT strategy & operations, digital transformation, innovation, and organizational change - Deep understanding of cloud technologies and their business impact across industries - Strong business acumen and ability to articulate cloud value propositions to C-level executives - Ability to quickly understand complex business and technical environments - UK Government Security Clearance is required for this role () PREFERRED QUALIFICATIONS - Experience with AWS services and cloud adoption frameworks - Understanding of different elements of a cloud adoption strategy including the structure and functions within a Cloud Centre of Excellence (CCoE) & familiarity with Agile and DevOps methodologies - Understanding of how operations, architecture and organisational design need to change for cloud operations to be set up successfully - Knowledge of industry-specific business processes and operating models - AWS Certifications, e.g. AWS Solutions Architect Associate, Security Specialty. - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: October 9, 2024 (Updated 8 days ago) Posted: March 14, 2025 (Updated 8 days ago) Posted: January 28, 2025 (Updated 16 days ago) Posted: January 28, 2025 (Updated 16 days ago) Posted: February 5, 2025 (Updated 16 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Head of Data Science
Thames Water Utilities Limited Reading, Oxfordshire
Job title Head of Data Science Ref 40733 Division Digital Transformation Location Reading - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Salary Offering up to £115,000 per annum depending on experience plus car allowance and bonus Job grade C Closing date 20/05/2025 At Thames Water, we make a daily difference to our 16 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. We deliver life's essential services so our customers, communities, and the environment can thrive. As the UK's largest water company, we are taking action for a new world of water - fixing the problems of today and building resilience for tomorrow. We are seeking a Head of Data Science to establish, lead and grow our Data Science practice, including the Centre of Excellence (CoE) and oversee the deployment of machine learning, predictive analytics, and data-driven decision-making across the business. In this pivotal role, you will provide strategic leadership to your team and other teams in a hub-and-spoke model, ensuring that embedded data scientists within business units are aligned with centralised best practices and frameworks. What you'll be doing as Head of Data Science Strategic Leadership Define and drive the data science strategy, ensuring alignment with business objectives and operational excellence. Establish the Data Science Centre of Excellence (CoE) to standardise methodologies and foster collaboration across business units. Oversee the design, development, and deployment of machine learning and AI models, ensuring scalability and real-world applicability in areas like predictive maintenance, leakage detection, and customer analytics. Team Leadership & Hub-and-Spoke Model Lead the core data science team and provide oversight to embedded data scientists across departments, ensuring adherence to best practices, standardisation, and quality control. Stay at the forefront of AI and advanced analytics trends, evaluating emerging technologies for their applicability to Thames Water. Foster a culture of continuous improvement and knowledge sharing. Identify opportunities to generate revenue from data assets and insights while promoting open data initiatives that encourage transparency and sector-wide collaboration. Stakeholder Engagement & Communication Collaborate with senior leaders to influence strategic decision-making with data-driven insights. Translate complex data concepts into actionable business strategies. Data Governance & Ethics Ensure compliance with GDPR, Ofwat regulations, and ethical AI frameworks while proactively establishing an organisational approach to responsible AI, bias mitigation, and explainability. Capability Building & Upskilling Develop training and mentorship programmes to enhance the analytical skills of both technical and non-technical teams, embedding a data-driven culture throughout the business. Full Time - 36 hours per week. This is a hybrid role with an expectation to be in the office at least 1-2 times a week or ad-hoc as and when required. What you should bring to the role Data Science & AI Leadership - Proven experience in leading data science teams, ideally in a utility, engineering, or infrastructure-heavy environment. Hub-and-Spoke Model Experience - Experience managing both centralised and embedded data science teams in a hub-and-spoke model, ensuring cross-functional collaboration and knowledge sharing. Strategic Influence - Experience shaping and delivering strategic AI and analytics initiatives that drive measurable business impact. Cross-functional Collaboration - Ability to work effectively with engineering, operations, IT, and customer teams to deliver value-driven analytics solutions. Open Data & Data Monetisation - Proven experience in developing data-driven monetisation strategies while advocating for open data transparency to drive industry collaboration. Significant experience in data science, machine learning, and analytics, with a proven track record of technical leadership, strategic influence, and business impact. Essential Technical Skills & Qualifications Advanced Analytics & ML Deployment - Expertise in Python, R, or similar, with strong proficiency in cloud-based AI/ML services (Azure ML, Databricks, etc.). Big Data & Cloud Platforms - Strong understanding of data architecture, cloud solutions, and real-time analytics. Statistical & Predictive Modelling - Deep knowledge of statistical methods, machine learning algorithms, and AI techniques relevant to large-scale operational environments. Data Visualisation & BI - Ability to convey insights through tools like Power BI, SAP Analytics Cloud, or similar. Data Governance & Compliance - Familiarity with GDPR, ethical AI frameworks, and regulatory constraints in the utility sector. What's in it for you? Competitive salary up to £115,000 per annum, depending on experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Annual Bonus. Generous Pension Scheme through AON. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is ga reat, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . We aim to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
May 10, 2025
Full time
Job title Head of Data Science Ref 40733 Division Digital Transformation Location Reading - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Salary Offering up to £115,000 per annum depending on experience plus car allowance and bonus Job grade C Closing date 20/05/2025 At Thames Water, we make a daily difference to our 16 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. We deliver life's essential services so our customers, communities, and the environment can thrive. As the UK's largest water company, we are taking action for a new world of water - fixing the problems of today and building resilience for tomorrow. We are seeking a Head of Data Science to establish, lead and grow our Data Science practice, including the Centre of Excellence (CoE) and oversee the deployment of machine learning, predictive analytics, and data-driven decision-making across the business. In this pivotal role, you will provide strategic leadership to your team and other teams in a hub-and-spoke model, ensuring that embedded data scientists within business units are aligned with centralised best practices and frameworks. What you'll be doing as Head of Data Science Strategic Leadership Define and drive the data science strategy, ensuring alignment with business objectives and operational excellence. Establish the Data Science Centre of Excellence (CoE) to standardise methodologies and foster collaboration across business units. Oversee the design, development, and deployment of machine learning and AI models, ensuring scalability and real-world applicability in areas like predictive maintenance, leakage detection, and customer analytics. Team Leadership & Hub-and-Spoke Model Lead the core data science team and provide oversight to embedded data scientists across departments, ensuring adherence to best practices, standardisation, and quality control. Stay at the forefront of AI and advanced analytics trends, evaluating emerging technologies for their applicability to Thames Water. Foster a culture of continuous improvement and knowledge sharing. Identify opportunities to generate revenue from data assets and insights while promoting open data initiatives that encourage transparency and sector-wide collaboration. Stakeholder Engagement & Communication Collaborate with senior leaders to influence strategic decision-making with data-driven insights. Translate complex data concepts into actionable business strategies. Data Governance & Ethics Ensure compliance with GDPR, Ofwat regulations, and ethical AI frameworks while proactively establishing an organisational approach to responsible AI, bias mitigation, and explainability. Capability Building & Upskilling Develop training and mentorship programmes to enhance the analytical skills of both technical and non-technical teams, embedding a data-driven culture throughout the business. Full Time - 36 hours per week. This is a hybrid role with an expectation to be in the office at least 1-2 times a week or ad-hoc as and when required. What you should bring to the role Data Science & AI Leadership - Proven experience in leading data science teams, ideally in a utility, engineering, or infrastructure-heavy environment. Hub-and-Spoke Model Experience - Experience managing both centralised and embedded data science teams in a hub-and-spoke model, ensuring cross-functional collaboration and knowledge sharing. Strategic Influence - Experience shaping and delivering strategic AI and analytics initiatives that drive measurable business impact. Cross-functional Collaboration - Ability to work effectively with engineering, operations, IT, and customer teams to deliver value-driven analytics solutions. Open Data & Data Monetisation - Proven experience in developing data-driven monetisation strategies while advocating for open data transparency to drive industry collaboration. Significant experience in data science, machine learning, and analytics, with a proven track record of technical leadership, strategic influence, and business impact. Essential Technical Skills & Qualifications Advanced Analytics & ML Deployment - Expertise in Python, R, or similar, with strong proficiency in cloud-based AI/ML services (Azure ML, Databricks, etc.). Big Data & Cloud Platforms - Strong understanding of data architecture, cloud solutions, and real-time analytics. Statistical & Predictive Modelling - Deep knowledge of statistical methods, machine learning algorithms, and AI techniques relevant to large-scale operational environments. Data Visualisation & BI - Ability to convey insights through tools like Power BI, SAP Analytics Cloud, or similar. Data Governance & Compliance - Familiarity with GDPR, ethical AI frameworks, and regulatory constraints in the utility sector. What's in it for you? Competitive salary up to £115,000 per annum, depending on experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Annual Bonus. Generous Pension Scheme through AON. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is ga reat, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . We aim to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Management Consultant - Public Sector
Accenture
Role: Management Consultant - Public Sector Location: London, Manchester, Newcastle Mobility: Up to 100% Career Level: Consultant Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires at least 5 years residency in the UK. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: The Public Sector Strategy & Consulting team are working at the centre of high-profile transformations across the UK government and healthcare sectors. Within the practice, you will work on innovative projects with colleagues and clients to drive excellence from strategy through to implementation, making changes that directly impact citizens. You will be using the latest technologies and methodologies with clients to help them achieve tangible outcomes and accelerate value. Do you want to work in an environment that is cutting-edge, collaborative and challenging, doing work that really matters? You'll learn, grow and advance in a collaborative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. At Accenture, you can truly take control of your own career. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn: How to develop and deliver solutions to real world problems, partnering with clients to achieve positive outcomes through collaboration How to maximise the use of data in everything you do, using this data to drive solutions and tell meaningful stories to our clients How to lead with user-centricity at the heart of our work To obsess about driving value for your clients As a H&PS Consultant, you will: Work on projects across a range of clients delivering services to the public, including central government departments, the NHS, arm's length bodies, private health clients, research and regulatory and integrated care systems. Be the face of Accenture to the client in your engagements, working with senior stakeholders to advise, challenge and coach as needed Develop detailed understanding of your client's business and drive issue-based discussions grounded in a clear understanding of client challenges and barriers. Cultivate trust-based client relationships Identify and address client business issues through root cause analysis and by applying pragmatic, results-driven problem-solving techniques and creative insights. Use a human-centred approach to solve problems, frame opportunities, and achieve innovation through collaboration and co-creation Own streams of complex work that meets client expectations on delivering value-centric, data-driven outcomes We are looking for experience in the following skills: The most important thing for us is that you display the right attitude. We would like you to actively contribute to our community and clients as practitioners, think logically to tackle problems and engage others. We want you to be driven to develop yourself and others, an ability to see and articulate the bigger picture of how individual projects and deliverables create value for citizens and a passion for innovation and the latest technology trends. This role will require creative thinking, excellent client communication skills and the ability to identify new innovative ways to apply our skills and services to solve a wider set of client problems. As well as the above, you should have experience/expertise in one or more the following areas: Analytical problem solving skills and continuous improvement techniques Strategic thinking skills and the ability to bring insight to complex problems Designing and/or implementing operating models Creating and/or managing complex business cases Defining or implementing a business and/or technology strategy and roadmap Designing or delivering supply chain transformation Working with data in the design or delivery of consulting services in the public sector Working with technology to design or deliver transformation of public services Strong interpersonal skills, with the capability to influence senior stakeholders Experience working with public sector clients, either in government departments or health & care Experience driving new business in terms of strategy, relationships and identifying growth opportunities Experience in project & programme management methodologies and governance - including best practice industry techniques and frameworks (e.g. PRINCE/ MSP) Experience delivering Agile projects and the ability to lead Agile teams Experience of programme reviews or transformation recovery Ability to operate at all stages of a project/programme lifecycle, from proposal through to full programme delivery and change implementation, and experience managing risks working with senior client partners Set yourself apart: In-depth understanding of the specific government or healthcare landscapes you have worked in Experience with data science or data architecture Experience in owning and managing relationships with leadership (either with your clients or internal stakeholders) Trained in Agile methodologies, programme or project management techniques (e.g. PRINCE2, MSP, SAFe) and/or a Design Thinking practitioner Experience using data visualisation tools (e.g. Power BI, Qlik, etc) Exposure to a current technology (e.g. a Cloud platform, a CRM platform) PowerPoint and Excel skills What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
May 10, 2025
Full time
Role: Management Consultant - Public Sector Location: London, Manchester, Newcastle Mobility: Up to 100% Career Level: Consultant Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires at least 5 years residency in the UK. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: The Public Sector Strategy & Consulting team are working at the centre of high-profile transformations across the UK government and healthcare sectors. Within the practice, you will work on innovative projects with colleagues and clients to drive excellence from strategy through to implementation, making changes that directly impact citizens. You will be using the latest technologies and methodologies with clients to help them achieve tangible outcomes and accelerate value. Do you want to work in an environment that is cutting-edge, collaborative and challenging, doing work that really matters? You'll learn, grow and advance in a collaborative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways. At Accenture, you can truly take control of your own career. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn: How to develop and deliver solutions to real world problems, partnering with clients to achieve positive outcomes through collaboration How to maximise the use of data in everything you do, using this data to drive solutions and tell meaningful stories to our clients How to lead with user-centricity at the heart of our work To obsess about driving value for your clients As a H&PS Consultant, you will: Work on projects across a range of clients delivering services to the public, including central government departments, the NHS, arm's length bodies, private health clients, research and regulatory and integrated care systems. Be the face of Accenture to the client in your engagements, working with senior stakeholders to advise, challenge and coach as needed Develop detailed understanding of your client's business and drive issue-based discussions grounded in a clear understanding of client challenges and barriers. Cultivate trust-based client relationships Identify and address client business issues through root cause analysis and by applying pragmatic, results-driven problem-solving techniques and creative insights. Use a human-centred approach to solve problems, frame opportunities, and achieve innovation through collaboration and co-creation Own streams of complex work that meets client expectations on delivering value-centric, data-driven outcomes We are looking for experience in the following skills: The most important thing for us is that you display the right attitude. We would like you to actively contribute to our community and clients as practitioners, think logically to tackle problems and engage others. We want you to be driven to develop yourself and others, an ability to see and articulate the bigger picture of how individual projects and deliverables create value for citizens and a passion for innovation and the latest technology trends. This role will require creative thinking, excellent client communication skills and the ability to identify new innovative ways to apply our skills and services to solve a wider set of client problems. As well as the above, you should have experience/expertise in one or more the following areas: Analytical problem solving skills and continuous improvement techniques Strategic thinking skills and the ability to bring insight to complex problems Designing and/or implementing operating models Creating and/or managing complex business cases Defining or implementing a business and/or technology strategy and roadmap Designing or delivering supply chain transformation Working with data in the design or delivery of consulting services in the public sector Working with technology to design or deliver transformation of public services Strong interpersonal skills, with the capability to influence senior stakeholders Experience working with public sector clients, either in government departments or health & care Experience driving new business in terms of strategy, relationships and identifying growth opportunities Experience in project & programme management methodologies and governance - including best practice industry techniques and frameworks (e.g. PRINCE/ MSP) Experience delivering Agile projects and the ability to lead Agile teams Experience of programme reviews or transformation recovery Ability to operate at all stages of a project/programme lifecycle, from proposal through to full programme delivery and change implementation, and experience managing risks working with senior client partners Set yourself apart: In-depth understanding of the specific government or healthcare landscapes you have worked in Experience with data science or data architecture Experience in owning and managing relationships with leadership (either with your clients or internal stakeholders) Trained in Agile methodologies, programme or project management techniques (e.g. PRINCE2, MSP, SAFe) and/or a Design Thinking practitioner Experience using data visualisation tools (e.g. Power BI, Qlik, etc) Exposure to a current technology (e.g. a Cloud platform, a CRM platform) PowerPoint and Excel skills What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
Pertemps
Head of Data Science
Pertemps Reading, Oxfordshire
At Thames Water, we make a daily difference to our 16 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. We deliver life's essential services so our customers, communities, and the environment can thrive. As the UK's largest water company, we are taking action for a new world of water - fixing the problems of today and building resilience for tomorrow. We are seeking a Head of Data Science to establish, lead and grow our Data Science practice, including the Centre of Excellence (CoE) and oversee the deployment of machine learning, predictive analytics, and data-driven decision-making across the business. In this pivotal role, you will provide strategic leadership to your team and other teams in a hub-and-spoke model, ensuring that embedded data scientists within business units are aligned with centralised best practices and frameworks. What you'll be doing as Head of Data Science Strategic Leadership Define and drive the data science strategy, ensuring alignment with business objectives and operational excellence. Establish the Data Science Centre of Excellence (CoE) to standardise methodologies and foster collaboration across business units. Machine Learning & AI Implementation Oversee the design, development, and deployment of machine learning and AI models, ensuring scalability and real-world applicability in areas like predictive maintenance, leakage detection, and customer analytics. Team Leadership & Hub-and-Spoke Model Lead the core data science team and provide oversight to embedded data scientists across departments, ensuring adherence to best practices, standardisation, and quality control. Innovation & Research Stay at the forefront of AI and advanced analytics trends, evaluating emerging technologies for their applicability to Thames Water. Foster a culture of continuous improvement and knowledge sharing. Data Monetisation & Open Data Leadership Identify opportunities to generate revenue from data assets and insights while promoting open data initiatives that encourage transparency and sector-wide collaboration. Stakeholder Engagement & Communication Collaborate with senior leaders to influence strategic decision-making with data-driven insights. Translate complex data concepts into actionable business strategies. Data Governance & Ethics Ensure compliance with GDPR, Ofwat regulations, and ethical AI frameworks while proactively establishing an organisational approach to responsible AI, bias mitigation, and explainability. Capability Building & Upskilling Develop training and mentorship programmes to enhance the analytical skills of both technical and non-technical teams, embedding a data-driven culture throughout the business. Base location: Clearwater Court, Reading - Hybrid Full Time - 36 hours per week. This is a hybrid role with an expectation to be in the office at least 1-2 times a week or ad-hoc as and when required. What you should bring to the role Essential Experience: Data Science & AI Leadership - Proven experience in leading data science teams, ideally in a utility, engineering, or infrastructure-heavy environment. Hub-and-Spoke Model Experience - Experience managing both centralised and embedded data science teams in a hub-and-spoke model, ensuring cross-functional collaboration and knowledge sharing. Strategic Influence - Experience shaping and delivering strategic AI and analytics initiatives that drive measurable business impact. Cross-functional Collaboration - Ability to work effectively with engineering, operations, IT, and customer teams to deliver value-driven analytics solutions. Open Data & Data Monetisation - Proven experience in developing data-driven monetisation strategies while advocating for open data transparency to drive industry collaboration. Significant experience in data science, machine learning, and analytics, with a proven track record of technical leadership, strategic influence, and business impact. Essential Technical Skills & Qualifications Advanced Analytics & ML Deployment - Expertise in Python, R, or similar, with strong proficiency in cloud-based AI/ML services (Azure ML, Databricks, etc.). Big Data & Cloud Platforms - Strong understanding of data architecture, cloud solutions, and real-time analytics. Statistical & Predictive Modelling - Deep knowledge of statistical methods, machine learning algorithms, and AI techniques relevant to large-scale operational environments. Data Visualisation & BI - Ability to convey insights through tools like Power BI, SAP Analytics Cloud, or similar. Data Governance & Compliance - Familiarity with GDPR, ethical AI frameworks, and regulatory constraints in the utility sector. What's in it for you? Competitive salary up to £115,000 per annum, depending on experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Annual Bonus. Generous Pension Scheme through AON. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is ga reat, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
May 10, 2025
Full time
At Thames Water, we make a daily difference to our 16 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. We deliver life's essential services so our customers, communities, and the environment can thrive. As the UK's largest water company, we are taking action for a new world of water - fixing the problems of today and building resilience for tomorrow. We are seeking a Head of Data Science to establish, lead and grow our Data Science practice, including the Centre of Excellence (CoE) and oversee the deployment of machine learning, predictive analytics, and data-driven decision-making across the business. In this pivotal role, you will provide strategic leadership to your team and other teams in a hub-and-spoke model, ensuring that embedded data scientists within business units are aligned with centralised best practices and frameworks. What you'll be doing as Head of Data Science Strategic Leadership Define and drive the data science strategy, ensuring alignment with business objectives and operational excellence. Establish the Data Science Centre of Excellence (CoE) to standardise methodologies and foster collaboration across business units. Machine Learning & AI Implementation Oversee the design, development, and deployment of machine learning and AI models, ensuring scalability and real-world applicability in areas like predictive maintenance, leakage detection, and customer analytics. Team Leadership & Hub-and-Spoke Model Lead the core data science team and provide oversight to embedded data scientists across departments, ensuring adherence to best practices, standardisation, and quality control. Innovation & Research Stay at the forefront of AI and advanced analytics trends, evaluating emerging technologies for their applicability to Thames Water. Foster a culture of continuous improvement and knowledge sharing. Data Monetisation & Open Data Leadership Identify opportunities to generate revenue from data assets and insights while promoting open data initiatives that encourage transparency and sector-wide collaboration. Stakeholder Engagement & Communication Collaborate with senior leaders to influence strategic decision-making with data-driven insights. Translate complex data concepts into actionable business strategies. Data Governance & Ethics Ensure compliance with GDPR, Ofwat regulations, and ethical AI frameworks while proactively establishing an organisational approach to responsible AI, bias mitigation, and explainability. Capability Building & Upskilling Develop training and mentorship programmes to enhance the analytical skills of both technical and non-technical teams, embedding a data-driven culture throughout the business. Base location: Clearwater Court, Reading - Hybrid Full Time - 36 hours per week. This is a hybrid role with an expectation to be in the office at least 1-2 times a week or ad-hoc as and when required. What you should bring to the role Essential Experience: Data Science & AI Leadership - Proven experience in leading data science teams, ideally in a utility, engineering, or infrastructure-heavy environment. Hub-and-Spoke Model Experience - Experience managing both centralised and embedded data science teams in a hub-and-spoke model, ensuring cross-functional collaboration and knowledge sharing. Strategic Influence - Experience shaping and delivering strategic AI and analytics initiatives that drive measurable business impact. Cross-functional Collaboration - Ability to work effectively with engineering, operations, IT, and customer teams to deliver value-driven analytics solutions. Open Data & Data Monetisation - Proven experience in developing data-driven monetisation strategies while advocating for open data transparency to drive industry collaboration. Significant experience in data science, machine learning, and analytics, with a proven track record of technical leadership, strategic influence, and business impact. Essential Technical Skills & Qualifications Advanced Analytics & ML Deployment - Expertise in Python, R, or similar, with strong proficiency in cloud-based AI/ML services (Azure ML, Databricks, etc.). Big Data & Cloud Platforms - Strong understanding of data architecture, cloud solutions, and real-time analytics. Statistical & Predictive Modelling - Deep knowledge of statistical methods, machine learning algorithms, and AI techniques relevant to large-scale operational environments. Data Visualisation & BI - Ability to convey insights through tools like Power BI, SAP Analytics Cloud, or similar. Data Governance & Compliance - Familiarity with GDPR, ethical AI frameworks, and regulatory constraints in the utility sector. What's in it for you? Competitive salary up to £115,000 per annum, depending on experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Annual Bonus. Generous Pension Scheme through AON. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is ga reat, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Customer Success Manager
Finova
Customer Success Manager (London - Hybrid) About finova finova is the UK's largest cloud-based mortgage and savings software providers, supporting more than 60 leading lenders and 3,000 mortgage brokers. Our award-winning software suite includes origination solutions for mortgages and savings, servicing solutions for mortgages and savings, broker CRM solutions, and a range of solutions that connect lenders, intermediaries and consumers. Fast implementation and open architecture are at the centre of our technology, giving our customers the flexibility to integrate into their existing system or configure solutions to meet the needs of their business. Core Banking Platform finova's Core Banking Platform includes the UK market-leading cloud-based originations software and integrated in-life servicing software. The platform supports mortgages, equity release, specialist lending and savings. Over £75 billion has been originated through the system by our customers and over £27 billion of loans and savings are managed through the servicing platform. The platform is designed for fast implementation and facilitates day-to-day banking operations. Utilising the latest technology, the API-led platform seamlessly integrates with over 20 third-party applications, enabling financial institutions to self-configure the platform effortlessly and efficiently to meet the rapidly changing demands of the market. About You: • You will have experience working for a software vendor/global enterprise organisation, supporting a portfolio of key clients (preferably within the banking/financial services sector) • A proven track record of building strong relationships with clients up to C-Suite / Executive level • Ability to oversee and manage complex accounts within the enterprise software solutions (preferably SAAS) sector • Drive service excellence to your named clients and be the voice of the customer • Proven track record of upselling / cross selling • Team player who recognises the importance of collaboration and understanding business needs and challenges • Can work independently and deliver to set targets in driving revenue growth and customer satisfaction. What will you be doing? • This is a quota carrying role, you will be required to report against sales targets, production of account plans and present this to the exec board members • Identify and convert upsell and cross sell opportunities based on the latest product offering aligning to our client's business objectives • Ensuring internal teams focus on providing service excellence, working with internal stakeholders to drive a customer first culture and growing NPS with your named clients • Establish and nurture executive level engagement with existing clients • Align both client and finova strategies and achieve "win / win" outcomes. • Take a lead on contract renewals, ensuring appropriate notice and communication is given to the client • Consistently advocate and champion finova and our Products & Services to clients & prospects and drive sales to completion • Internal reporting upon sales targets and pipeline progression • Be conversant in our products, articulate business benefits clearly in both verbal and written form • Ensure a clear and focused understanding of client Roadmap to help guide commercial opportunities • Build a solid relationship with the client to be able to guide and influence the Roadmap and subsequent decisions What We Offer: Flexible Working: 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year, and a flexible hybrid working policy. Looking After You: Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family-Friendly Policies: Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks: Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back: One paid volunteering day annually and the Give-As-You-Earn scheme to support your favorite charities. E qual Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out-we'd love to discuss how your skills and experiences align with our needs.
May 09, 2025
Full time
Customer Success Manager (London - Hybrid) About finova finova is the UK's largest cloud-based mortgage and savings software providers, supporting more than 60 leading lenders and 3,000 mortgage brokers. Our award-winning software suite includes origination solutions for mortgages and savings, servicing solutions for mortgages and savings, broker CRM solutions, and a range of solutions that connect lenders, intermediaries and consumers. Fast implementation and open architecture are at the centre of our technology, giving our customers the flexibility to integrate into their existing system or configure solutions to meet the needs of their business. Core Banking Platform finova's Core Banking Platform includes the UK market-leading cloud-based originations software and integrated in-life servicing software. The platform supports mortgages, equity release, specialist lending and savings. Over £75 billion has been originated through the system by our customers and over £27 billion of loans and savings are managed through the servicing platform. The platform is designed for fast implementation and facilitates day-to-day banking operations. Utilising the latest technology, the API-led platform seamlessly integrates with over 20 third-party applications, enabling financial institutions to self-configure the platform effortlessly and efficiently to meet the rapidly changing demands of the market. About You: • You will have experience working for a software vendor/global enterprise organisation, supporting a portfolio of key clients (preferably within the banking/financial services sector) • A proven track record of building strong relationships with clients up to C-Suite / Executive level • Ability to oversee and manage complex accounts within the enterprise software solutions (preferably SAAS) sector • Drive service excellence to your named clients and be the voice of the customer • Proven track record of upselling / cross selling • Team player who recognises the importance of collaboration and understanding business needs and challenges • Can work independently and deliver to set targets in driving revenue growth and customer satisfaction. What will you be doing? • This is a quota carrying role, you will be required to report against sales targets, production of account plans and present this to the exec board members • Identify and convert upsell and cross sell opportunities based on the latest product offering aligning to our client's business objectives • Ensuring internal teams focus on providing service excellence, working with internal stakeholders to drive a customer first culture and growing NPS with your named clients • Establish and nurture executive level engagement with existing clients • Align both client and finova strategies and achieve "win / win" outcomes. • Take a lead on contract renewals, ensuring appropriate notice and communication is given to the client • Consistently advocate and champion finova and our Products & Services to clients & prospects and drive sales to completion • Internal reporting upon sales targets and pipeline progression • Be conversant in our products, articulate business benefits clearly in both verbal and written form • Ensure a clear and focused understanding of client Roadmap to help guide commercial opportunities • Build a solid relationship with the client to be able to guide and influence the Roadmap and subsequent decisions What We Offer: Flexible Working: 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year, and a flexible hybrid working policy. Looking After You: Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family-Friendly Policies: Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks: Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back: One paid volunteering day annually and the Give-As-You-Earn scheme to support your favorite charities. E qual Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out-we'd love to discuss how your skills and experiences align with our needs.
Customer Success Manager, German Speaking
LogicMonitor
Customer Success Manager, German Speaking Customer Success, London, UK About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better every day. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This position is located in London, England. Our office is situated in a core location near Waterloo and Blackfriars on the Southbank. Across the globe, our Centres of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centres of Energy to reflect how they work best. To learn more about life at LogicMonitor, check out our Careers Page . What You'll Do: LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. The Customer Success Manager is responsible for the product and partnership success of the LogicMonitor customer. Through collaboration, you will coach customers to achieve their business goals and maximize value from their investment in the LogicMonitor platform. You will interact with customers regularly to build relationships, drive adoption, provide awareness to all available LogicMonitor resources, ensure on-time subscription renewals, and uncover growth opportunities. The CSM is responsible for all aspects of client account success, including training, onboarding, adoption, retention, growth, and advocacy. The CSM is the primary point of contact for escalations and is responsible for working in tandem with a team of Account Owners, Executives, and other cross-functional teams, focused on helping our customers achieve their business goals. Here's a closer look at this key role: Assist accounts through defined implementation and onboarding process Provide initial basic training to new accounts Consult during the onboarding process as to best practices and ensure clients receive value from LogicMonitor during the first 90 days Shepherd clients through professional services engagements ensuring their active participation and timely completion of all projects Formulate ongoing meeting cadence with each assigned account Become the customer's trusted advisor, and advocate inside of LogicMonitor Engage in prescribed proactive activities, meeting quarterly objectives Understand data centre infrastructure technology, and effectively articulate infrastructure and monitoring strategies Identify possible issues inside of your account base, and assist accordingly Identify proactive opportunities to work with and provide "value" to your customers Address customer experience issues prior to the issues creating a churn risk Constantly assess "health checks" for your customers to drive satisfaction, adoption, retention, and reduce churn Work with Technical Support to understand your customer's issue, and assist as an escalation point of contact Provide constant availability to your customer set during critical situations and outages Conduct regular business reviews within your accounts showcasing LogicMonitor's value and learning about clients' goals and challenges Encourage customer participation in LogicMonitor initiatives (example: Webinars, Roadshows, Product Feedback) Coordinate with sales account executives to ensure the growth and expansion of your accounts Identify growth opportunities within your accounts and forward leads to account executive counterpart Articulate growth plans, expectations, and successes Grow and expand the long-term growth pipeline within your accounts by understanding your customer's monitoring strategy and needs Work with LogicMonitor's Solution Architects to determine appropriate services products for deployments and maintenance Work with the billing team to assist with the remediation of past due balances What You'll Need: Bachelor's Degree preferred, with a preference for technical degrees such as computer science or computer information systems 2+ years' experience in account management, customer success, customer support, or technical product training and value articulation with a preference at a SaaS company (IT) Intermediate-level knowledge of IT infrastructure key concepts (Windows/Mac, cloud computing, networking, and infrastructure monitoring) Experienced in stepping into unfamiliar situations, de-escalating critical issues, ensuring clients are positioned for success with minimal managerial support Experience in developing all-inclusive success plans to help drive LM alignment with customer's overall business objectives The ability to work in a fast-paced dynamic environment during tremendous growth Willingness to travel 1-2 times per quarter Must speak fluent in German and English both in spoken and written Click here to read our International Applicant Privacy Notice. LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don't just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form .
May 09, 2025
Full time
Customer Success Manager, German Speaking Customer Success, London, UK About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better every day. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This position is located in London, England. Our office is situated in a core location near Waterloo and Blackfriars on the Southbank. Across the globe, our Centres of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centres of Energy to reflect how they work best. To learn more about life at LogicMonitor, check out our Careers Page . What You'll Do: LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. The Customer Success Manager is responsible for the product and partnership success of the LogicMonitor customer. Through collaboration, you will coach customers to achieve their business goals and maximize value from their investment in the LogicMonitor platform. You will interact with customers regularly to build relationships, drive adoption, provide awareness to all available LogicMonitor resources, ensure on-time subscription renewals, and uncover growth opportunities. The CSM is responsible for all aspects of client account success, including training, onboarding, adoption, retention, growth, and advocacy. The CSM is the primary point of contact for escalations and is responsible for working in tandem with a team of Account Owners, Executives, and other cross-functional teams, focused on helping our customers achieve their business goals. Here's a closer look at this key role: Assist accounts through defined implementation and onboarding process Provide initial basic training to new accounts Consult during the onboarding process as to best practices and ensure clients receive value from LogicMonitor during the first 90 days Shepherd clients through professional services engagements ensuring their active participation and timely completion of all projects Formulate ongoing meeting cadence with each assigned account Become the customer's trusted advisor, and advocate inside of LogicMonitor Engage in prescribed proactive activities, meeting quarterly objectives Understand data centre infrastructure technology, and effectively articulate infrastructure and monitoring strategies Identify possible issues inside of your account base, and assist accordingly Identify proactive opportunities to work with and provide "value" to your customers Address customer experience issues prior to the issues creating a churn risk Constantly assess "health checks" for your customers to drive satisfaction, adoption, retention, and reduce churn Work with Technical Support to understand your customer's issue, and assist as an escalation point of contact Provide constant availability to your customer set during critical situations and outages Conduct regular business reviews within your accounts showcasing LogicMonitor's value and learning about clients' goals and challenges Encourage customer participation in LogicMonitor initiatives (example: Webinars, Roadshows, Product Feedback) Coordinate with sales account executives to ensure the growth and expansion of your accounts Identify growth opportunities within your accounts and forward leads to account executive counterpart Articulate growth plans, expectations, and successes Grow and expand the long-term growth pipeline within your accounts by understanding your customer's monitoring strategy and needs Work with LogicMonitor's Solution Architects to determine appropriate services products for deployments and maintenance Work with the billing team to assist with the remediation of past due balances What You'll Need: Bachelor's Degree preferred, with a preference for technical degrees such as computer science or computer information systems 2+ years' experience in account management, customer success, customer support, or technical product training and value articulation with a preference at a SaaS company (IT) Intermediate-level knowledge of IT infrastructure key concepts (Windows/Mac, cloud computing, networking, and infrastructure monitoring) Experienced in stepping into unfamiliar situations, de-escalating critical issues, ensuring clients are positioned for success with minimal managerial support Experience in developing all-inclusive success plans to help drive LM alignment with customer's overall business objectives The ability to work in a fast-paced dynamic environment during tremendous growth Willingness to travel 1-2 times per quarter Must speak fluent in German and English both in spoken and written Click here to read our International Applicant Privacy Notice. LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don't just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form .
Contract .NET Azure Developer
Cathcart Technology
We're working with a well established organisation based in Glasgow city centre that is looking to bring on board an experienced .NET Azure Developer for an initial 6 month contract , with a strong likelihood of extension. This role is Inside IR35 and follows a hybrid model 2 days onsite per week. The Opportunity: You'll join a dynamic and collaborative digital team working on a range of business critical backend systems hosted in the Microsoft Azure cloud . The role involves designing and developing scalable, high performance backend services , and contributing to the architecture of modern microservices based systems. This is an opportunity for someone who thrives in a fast paced, agile environment and enjoys working with cutting edge Microsoft technologies . Key Skills & Experience: Strong commercial experience with .NET & C# (both Framework and Core) Proficient with Microsoft Azure (e.g., Azure App Services, Functions, Azure DevOps) Solid understanding of microservices architecture Experience with TDD and Agile development methodologies Excellent problem solving skills and ability to work independently and as part of a team Strong focus on backend development and system architecture What's in it for you? Work on impactful, mission critical backend systems Hands on experience with cloud first Azure platforms Competitive day rate of 450 to 500 , depending on experience Flexible hybrid working (Glasgow based, 2 days onsite) Supportive team culture with strong engineering principles High potential for long term contract extensions Even as a contractor, you'll be part of a team that values technical excellence , knowledge sharing , and continuous improvement, which is ideal for developers looking to strengthen their Azure expertise. Next Steps: If you're an experienced .NET Developer with strong Azure skills and are available for a new contract, please apply now or contact Andy at Cathcart Technology for immediate consideration.
May 08, 2025
Contractor
We're working with a well established organisation based in Glasgow city centre that is looking to bring on board an experienced .NET Azure Developer for an initial 6 month contract , with a strong likelihood of extension. This role is Inside IR35 and follows a hybrid model 2 days onsite per week. The Opportunity: You'll join a dynamic and collaborative digital team working on a range of business critical backend systems hosted in the Microsoft Azure cloud . The role involves designing and developing scalable, high performance backend services , and contributing to the architecture of modern microservices based systems. This is an opportunity for someone who thrives in a fast paced, agile environment and enjoys working with cutting edge Microsoft technologies . Key Skills & Experience: Strong commercial experience with .NET & C# (both Framework and Core) Proficient with Microsoft Azure (e.g., Azure App Services, Functions, Azure DevOps) Solid understanding of microservices architecture Experience with TDD and Agile development methodologies Excellent problem solving skills and ability to work independently and as part of a team Strong focus on backend development and system architecture What's in it for you? Work on impactful, mission critical backend systems Hands on experience with cloud first Azure platforms Competitive day rate of 450 to 500 , depending on experience Flexible hybrid working (Glasgow based, 2 days onsite) Supportive team culture with strong engineering principles High potential for long term contract extensions Even as a contractor, you'll be part of a team that values technical excellence , knowledge sharing , and continuous improvement, which is ideal for developers looking to strengthen their Azure expertise. Next Steps: If you're an experienced .NET Developer with strong Azure skills and are available for a new contract, please apply now or contact Andy at Cathcart Technology for immediate consideration.
Senior Software Engineer and Team Leader
IMServ Europe Ltd Bletchley, Buckinghamshire
IMServ is one of the UK s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF ROLE: Software Engineers are the main creators of our new line of software products, helping us achieve our ambition to deliver highly scalable, exceptional software to our clients across the globe This role is part of our Scrum teams, working with colleagues to craft software using modern Azure and C# technologies. This includes creating unit tests, plus working with our Testers to meet our high-quality standards Our engineers own the code throughout the entire product lifecycle, building an understanding of the market intent and tuning our outputs in conjunction with customer usage data to ensure success Senior Engineers also undertake more complex works including technical design, plus coach and guide more junior team members Our Team Leaders provide the control and delivery for Scrum processes and pastoral care for their team members MAIN RESPONSIBILITIES Software development . Write code and associated unit tests and documentation, plus resolve bugs as needed. Update on progress as part of our scrum processes Community membership . Be an active member of your Scrum team and the wider Product Engineering community, taking part in sprint ceremonies, team events and similar activities. Coach other team members and ensures a continual improvement mindset in team. Software design . Contributes in selecting, defining and adopting technical frameworks and designs for our software. Data engineering and database design . Design and create the relevant MS SQL database elements as needed, including data pipelines, integration and monitoring. Understands DB structure and evaluates team changes accordingly. Solution Architecture . Contributes to the architectural developments, including cloud components and security. Designs and implements within the agreed guidelines. Scrum processes . Actively leads the Scrum ceremonies and processes, including continual improvement mentality across the team. Leads the quarterly planning activity for their team in conjunction with Business Analysts Pastoral care . Provides career management and day-to-day line management for their direct reports. Ensures all IMServ people processes are followed and aims to make the team a great place to work. PERSON SPECIFICATION: Has extensive experience of C# as their primary language Strong appreciation for Object Orientation and designing good quality / well-designed code Routinely practices TDD and a Unit Test first approach to their development Has worked in an Agile SCRUM team and is familiar with the associated ceremonies and artefacts Understands and can build or change tables and stored procedures written in SQL (in a Relational Database system). COMPANY BENEFITS: 28 days annual leave plus Bank Holidays Annual leave Buy & Sell scheme Enhanced Salary Sacrifice Pension Contributions Life Assurance up to 6 X Base Salary Subsidised Health cover Subsidised Dental Cover Contribution towards Eye Tests and Glasses In Office & Out of Office Social Events Retailer Discounts Platform Employee Assistance Program Wellbeing Centre Car Salary Sacrifice Scheme Reward & Recognition ( Length of service & T&Cs apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK s leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of of IMServ s success. As we continue our growth, our focus remains on ensuring that equality, diversity and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for. (Please note that we reserve the right to close this position before the expiry date)
May 08, 2025
Full time
IMServ is one of the UK s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF ROLE: Software Engineers are the main creators of our new line of software products, helping us achieve our ambition to deliver highly scalable, exceptional software to our clients across the globe This role is part of our Scrum teams, working with colleagues to craft software using modern Azure and C# technologies. This includes creating unit tests, plus working with our Testers to meet our high-quality standards Our engineers own the code throughout the entire product lifecycle, building an understanding of the market intent and tuning our outputs in conjunction with customer usage data to ensure success Senior Engineers also undertake more complex works including technical design, plus coach and guide more junior team members Our Team Leaders provide the control and delivery for Scrum processes and pastoral care for their team members MAIN RESPONSIBILITIES Software development . Write code and associated unit tests and documentation, plus resolve bugs as needed. Update on progress as part of our scrum processes Community membership . Be an active member of your Scrum team and the wider Product Engineering community, taking part in sprint ceremonies, team events and similar activities. Coach other team members and ensures a continual improvement mindset in team. Software design . Contributes in selecting, defining and adopting technical frameworks and designs for our software. Data engineering and database design . Design and create the relevant MS SQL database elements as needed, including data pipelines, integration and monitoring. Understands DB structure and evaluates team changes accordingly. Solution Architecture . Contributes to the architectural developments, including cloud components and security. Designs and implements within the agreed guidelines. Scrum processes . Actively leads the Scrum ceremonies and processes, including continual improvement mentality across the team. Leads the quarterly planning activity for their team in conjunction with Business Analysts Pastoral care . Provides career management and day-to-day line management for their direct reports. Ensures all IMServ people processes are followed and aims to make the team a great place to work. PERSON SPECIFICATION: Has extensive experience of C# as their primary language Strong appreciation for Object Orientation and designing good quality / well-designed code Routinely practices TDD and a Unit Test first approach to their development Has worked in an Agile SCRUM team and is familiar with the associated ceremonies and artefacts Understands and can build or change tables and stored procedures written in SQL (in a Relational Database system). COMPANY BENEFITS: 28 days annual leave plus Bank Holidays Annual leave Buy & Sell scheme Enhanced Salary Sacrifice Pension Contributions Life Assurance up to 6 X Base Salary Subsidised Health cover Subsidised Dental Cover Contribution towards Eye Tests and Glasses In Office & Out of Office Social Events Retailer Discounts Platform Employee Assistance Program Wellbeing Centre Car Salary Sacrifice Scheme Reward & Recognition ( Length of service & T&Cs apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK s leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of of IMServ s success. As we continue our growth, our focus remains on ensuring that equality, diversity and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for. (Please note that we reserve the right to close this position before the expiry date)
Engineeringuk
Senior Delivery Consultant (Advisory Cloud Transformation), Professional Services, UK NatSec
Engineeringuk
You will need to login before you can apply for a job. Senior Delivery Consultant (Advisory Cloud Transformation), Professional Services, UK NatSec DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant (Advisory) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.We are seeking an experienced Senior Advisory Consultant to join our Professional Services team who will help enable our customers to transform their business and unlock the value of AWS cloud technology. As part of the Advisory practice, this consultant will provide value-centric cloud advisory services with sector-specific expertise (NatSec). Deep skills in cloud strategy, orchestration, operating models, and cloud economics will be complemented by global specialist resources to help guide clients in their cloud journey and deliver business results. Our cloud advisory capability is part of the wider Enterprise Transformation capability practice. The ideal candidate will have expertise in business strategy, cloud adoption, innovation, and organizational change management to help clients achieve measurable business outcomes through cloud transformation. This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers. UK Government Security Clearance is required for this role () UK Nationality is required for this role. Key job responsibilities Lead and deliver complex advisory engagements across business case development, IT operating model design, governance, and organizational change management Facilitate workshops and executive-level discussions to align stakeholders on cloud strategy and transformation roadmaps Advise clients on the impact of cloud transformation, helping them develop and implement new digitally enabled business models that leverage cloud operating models. Conduct assessments and audits of existing cloud operating models to identify areas for improvement. Monitor and evaluate the effectiveness and maturity of cloud operating model transformations, adjusting as needed to ensure success. Deliver digitally enabled business outcomes using your skills in strategy development, service management, agile delivery, DevOps, business process mapping and organisational design. Develop business cases and value propositions for cloud adoption and digital transformation initiatives Design and implement innovation programs to foster customer-centric and experiment-driven cultures Assess clients' cloud readiness and maturity across people, process, and technology dimensions Create actionable roadmaps and implementation plans for cloud adoption at scale Mentor junior consultants and contribute to development of advisory offerings and methodologies About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Management consulting or industry experience in areas such as IT strategy & operations, digital transformation, innovation, and organizational change - Deep understanding of cloud technologies and their business impact across industries - Strong business acumen and ability to articulate cloud value propositions to C-level executives - Ability to quickly understand complex business and technical environments - UK Government Security Clearance is required for this role () PREFERRED QUALIFICATIONS - Experience with AWS services and cloud adoption frameworks - Understanding of different elements of a cloud adoption strategy including the structure and functions within a Cloud Centre of Excellence (CCoE) & familiarity with Agile and DevOps methodologies - Understanding of how operations, architecture and organisational design need to change for cloud operations to be set up successfully - Knowledge of industry-specific business processes and operating models - AWS Certifications, e.g. AWS Solutions Architect Associate, Security Specialty. - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
May 06, 2025
Full time
You will need to login before you can apply for a job. Senior Delivery Consultant (Advisory Cloud Transformation), Professional Services, UK NatSec DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant (Advisory) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.We are seeking an experienced Senior Advisory Consultant to join our Professional Services team who will help enable our customers to transform their business and unlock the value of AWS cloud technology. As part of the Advisory practice, this consultant will provide value-centric cloud advisory services with sector-specific expertise (NatSec). Deep skills in cloud strategy, orchestration, operating models, and cloud economics will be complemented by global specialist resources to help guide clients in their cloud journey and deliver business results. Our cloud advisory capability is part of the wider Enterprise Transformation capability practice. The ideal candidate will have expertise in business strategy, cloud adoption, innovation, and organizational change management to help clients achieve measurable business outcomes through cloud transformation. This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers. UK Government Security Clearance is required for this role () UK Nationality is required for this role. Key job responsibilities Lead and deliver complex advisory engagements across business case development, IT operating model design, governance, and organizational change management Facilitate workshops and executive-level discussions to align stakeholders on cloud strategy and transformation roadmaps Advise clients on the impact of cloud transformation, helping them develop and implement new digitally enabled business models that leverage cloud operating models. Conduct assessments and audits of existing cloud operating models to identify areas for improvement. Monitor and evaluate the effectiveness and maturity of cloud operating model transformations, adjusting as needed to ensure success. Deliver digitally enabled business outcomes using your skills in strategy development, service management, agile delivery, DevOps, business process mapping and organisational design. Develop business cases and value propositions for cloud adoption and digital transformation initiatives Design and implement innovation programs to foster customer-centric and experiment-driven cultures Assess clients' cloud readiness and maturity across people, process, and technology dimensions Create actionable roadmaps and implementation plans for cloud adoption at scale Mentor junior consultants and contribute to development of advisory offerings and methodologies About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Management consulting or industry experience in areas such as IT strategy & operations, digital transformation, innovation, and organizational change - Deep understanding of cloud technologies and their business impact across industries - Strong business acumen and ability to articulate cloud value propositions to C-level executives - Ability to quickly understand complex business and technical environments - UK Government Security Clearance is required for this role () PREFERRED QUALIFICATIONS - Experience with AWS services and cloud adoption frameworks - Understanding of different elements of a cloud adoption strategy including the structure and functions within a Cloud Centre of Excellence (CCoE) & familiarity with Agile and DevOps methodologies - Understanding of how operations, architecture and organisational design need to change for cloud operations to be set up successfully - Knowledge of industry-specific business processes and operating models - AWS Certifications, e.g. AWS Solutions Architect Associate, Security Specialty. - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.

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