Nicholson Hird Ltd is working in partnership with a long established FMCG manufacturer in the recruitment of an Executive Assistant to support their Senior Leadership Team with a range of administrative and organisational tasks. Supporting day to day to enable a busy SLT to be as efficient as possible in achieving their long-term agenda for business growth and continuous improvement, the Executive Assistant will schedule and minute meetings, monitor actions, manage diaries, arrange international travel, prepare reports, presentations and briefs, and develop and maintain efficient documentation and systems. Key skills Proven experience in a similar personal assistant, executive assistant, operations administrator or project administrator position, supporting a Senior Manager or Management team Preferably with experience working in the manufacturing sector Exceptional planning and time management skills Strong written and oral communication skills Excellent attention to detail Microsoft Office to advanced level, and preferably with knowledge of ERP or MRP systems Ability to prepare management reports and presentations A high degree of discretion and respect for confidentiality This is a rare opportunity to join the team of a stable, successful and expanding business enjoying significant investment into facilities, systems and processes, with lots of positive change on the horizon. Package to include pension and healthcare and bonus schemes, generous holiday entitlement and an early Friday finish. This role is mainly site based Monday to Friday Please send CVs stating current salary and location for immediate review.
Mar 16, 2025
Full time
Nicholson Hird Ltd is working in partnership with a long established FMCG manufacturer in the recruitment of an Executive Assistant to support their Senior Leadership Team with a range of administrative and organisational tasks. Supporting day to day to enable a busy SLT to be as efficient as possible in achieving their long-term agenda for business growth and continuous improvement, the Executive Assistant will schedule and minute meetings, monitor actions, manage diaries, arrange international travel, prepare reports, presentations and briefs, and develop and maintain efficient documentation and systems. Key skills Proven experience in a similar personal assistant, executive assistant, operations administrator or project administrator position, supporting a Senior Manager or Management team Preferably with experience working in the manufacturing sector Exceptional planning and time management skills Strong written and oral communication skills Excellent attention to detail Microsoft Office to advanced level, and preferably with knowledge of ERP or MRP systems Ability to prepare management reports and presentations A high degree of discretion and respect for confidentiality This is a rare opportunity to join the team of a stable, successful and expanding business enjoying significant investment into facilities, systems and processes, with lots of positive change on the horizon. Package to include pension and healthcare and bonus schemes, generous holiday entitlement and an early Friday finish. This role is mainly site based Monday to Friday Please send CVs stating current salary and location for immediate review.
Telesales Team Manager - Permanent - Onsite - Skelmerdale - Immediate Start Your new company My client, a leading manufacturer and supplier working within the wholesale industry, is seeking a professional customer service team Telesales Manager, to join their team on a permanent basis. The organisation is experiencing a period of growth and seeking to develop their customer service team. Your new role The position is offered full-time Monday to Friday with working hours from 08.30am until 17.00pm. Please note that the role will be based fully on-site. Salary on offer is between £30,000 and £33,000 per annum. My client is seeking an experienced Telesales / Customer Service Manager to join their team to lead, develop, and drive the performance of the Telesales Team & Customer Service Administrator.You will be responsible for the day-to-day management of the service team, who engage with a diverse customer base, to upsell and deliver exceptional customer service. Additionally, you will oversee the customer service administrator, ensuring exemplary service for both internal and external customers.Some of your duties will include, but not limited to, Identify training needs Coach and develop the existing team Motivate team members to hit and exceed upselling opportunities Lead, mentor and motivate the team to ensure and create a team who pride themselves on the service they provide. Conduct regular one-to-one coaching sessions, performance reviews, and team meetings to drive continuous improvement Set clear KPIs Ensure the team actively engages with existing and potential customers, building strong relationships and identifying new opportunities. Monitor call quality, customer interactions, and conversion rates to drive efficiency and effectiveness. Analyse performance, customer feedback, and market trends, providing insights and recommendations to senior management. Work closely with Operations, Logistics, and Finance teams to ensure smooth order fulfilment and stock management. What you'll need to succeed Proven history in a Telelsales / Customer Service team manager position Strong leadership qualities Excellent communication skills, both written and verbal What you'll get in return Competitive salary Free parking Pension Friendly and supportive team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 15, 2025
Full time
Telesales Team Manager - Permanent - Onsite - Skelmerdale - Immediate Start Your new company My client, a leading manufacturer and supplier working within the wholesale industry, is seeking a professional customer service team Telesales Manager, to join their team on a permanent basis. The organisation is experiencing a period of growth and seeking to develop their customer service team. Your new role The position is offered full-time Monday to Friday with working hours from 08.30am until 17.00pm. Please note that the role will be based fully on-site. Salary on offer is between £30,000 and £33,000 per annum. My client is seeking an experienced Telesales / Customer Service Manager to join their team to lead, develop, and drive the performance of the Telesales Team & Customer Service Administrator.You will be responsible for the day-to-day management of the service team, who engage with a diverse customer base, to upsell and deliver exceptional customer service. Additionally, you will oversee the customer service administrator, ensuring exemplary service for both internal and external customers.Some of your duties will include, but not limited to, Identify training needs Coach and develop the existing team Motivate team members to hit and exceed upselling opportunities Lead, mentor and motivate the team to ensure and create a team who pride themselves on the service they provide. Conduct regular one-to-one coaching sessions, performance reviews, and team meetings to drive continuous improvement Set clear KPIs Ensure the team actively engages with existing and potential customers, building strong relationships and identifying new opportunities. Monitor call quality, customer interactions, and conversion rates to drive efficiency and effectiveness. Analyse performance, customer feedback, and market trends, providing insights and recommendations to senior management. Work closely with Operations, Logistics, and Finance teams to ensure smooth order fulfilment and stock management. What you'll need to succeed Proven history in a Telelsales / Customer Service team manager position Strong leadership qualities Excellent communication skills, both written and verbal What you'll get in return Competitive salary Free parking Pension Friendly and supportive team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Our client is looking for a dedicated and experienced individual to take on a 4-6 month temporary position that will develop and implement an effective strategy, policies, and processes for managing health, safety, environmental, and wellbeing matters across the organisation. This role is vital to ensuring compliance with relevant legislation and maintaining company standards. Responsibilities Health & Safety: Act as the company's competent person in accordance with the Management of Health & Safety at Work Regulations, interpreting, reviewing, and implementing relevant health and safety legislation to safeguard the organisation and its employees. Develop and maintain health and safety policies, offering guidance across all levels of management to ensure safe working practices are adhered to. Proactively analyse health and safety management information to identify areas for improvement and recommend corrective actions. Share responsibility for the company s health, safety, and environmental (HSE) performance, promoting continuous development, learning, and improvement. Assist with the identification and design of cost-effective health and safety training, ensuring staff at all levels are aware of their responsibilities and equipped to meet them. Ensure all contracted activities and third parties are properly briefed on company requirements for health and safety. Identify and mitigate strategic and operational occupational risks through policy development. Maintain an accident register, ensuring compliance with statutory notification requirements in the event of serious injuries or dangerous occurrences. Support managers in investigating workplace incidents and injuries, recommending remedial actions as required. Analyse accident and injury data trends to prevent future occurrences. Collaborate with HR and Learning & Development to promote health initiatives such as Stress Management and other relevant HSE standards. Lead safety communication efforts across the organisation. Contribute to budgetary preparations related to health and safety initiatives. Safety Management System: Contribute to the development and continuous improvement of the company s Safety Management System (SMS). Participate in the corporate audit programme to ensure adherence to the SMS. Oversee incident reporting and investigation processes, ensuring compliance, root cause analysis, and timely closure of resulting actions. Lead safety campaigns and assist in delivering training for the SMS. Act as the Account Manager for the software solution that supports the SMS, ensuring its effectiveness and continuous development. Provide guidance and set up permissions for end-users as the system administrator. Qualifications & Experience NEBOSH Diploma, relevant degree, and/or equivalent qualifications in Health, Safety, and Environmental Management, with practical experience applying HSE management standards, systems, and processes. A minimum of 3 years post-qualification experience in a managerial safety position, ideally in a related industry. Membership of the Institute of Occupational Safety and Health (IOSH) at Grad IOSH level. Strong knowledge of Health and Safety legislation, industry standards, and best practices. Experience in health and safety auditing. Proficient in IT, particularly Microsoft Office, with strong organisational skills and the ability to analyse and interpret data. Experienced in accident and incident investigation. A flexible approach to working hours and responsibilities. Strong communication skills, both written and verbal, with the ability to engage effectively across all levels. Ability to work well within teams and independently, influencing and coaching others, including decision-makers. This is an exciting opportunity to make a significant impact on the health, safety, environmental, and wellbeing culture of a dynamic organisation. If you are motivated, proactive, and possess the qualifications and experience outlined, we d love to hear from you.
Mar 15, 2025
Seasonal
Our client is looking for a dedicated and experienced individual to take on a 4-6 month temporary position that will develop and implement an effective strategy, policies, and processes for managing health, safety, environmental, and wellbeing matters across the organisation. This role is vital to ensuring compliance with relevant legislation and maintaining company standards. Responsibilities Health & Safety: Act as the company's competent person in accordance with the Management of Health & Safety at Work Regulations, interpreting, reviewing, and implementing relevant health and safety legislation to safeguard the organisation and its employees. Develop and maintain health and safety policies, offering guidance across all levels of management to ensure safe working practices are adhered to. Proactively analyse health and safety management information to identify areas for improvement and recommend corrective actions. Share responsibility for the company s health, safety, and environmental (HSE) performance, promoting continuous development, learning, and improvement. Assist with the identification and design of cost-effective health and safety training, ensuring staff at all levels are aware of their responsibilities and equipped to meet them. Ensure all contracted activities and third parties are properly briefed on company requirements for health and safety. Identify and mitigate strategic and operational occupational risks through policy development. Maintain an accident register, ensuring compliance with statutory notification requirements in the event of serious injuries or dangerous occurrences. Support managers in investigating workplace incidents and injuries, recommending remedial actions as required. Analyse accident and injury data trends to prevent future occurrences. Collaborate with HR and Learning & Development to promote health initiatives such as Stress Management and other relevant HSE standards. Lead safety communication efforts across the organisation. Contribute to budgetary preparations related to health and safety initiatives. Safety Management System: Contribute to the development and continuous improvement of the company s Safety Management System (SMS). Participate in the corporate audit programme to ensure adherence to the SMS. Oversee incident reporting and investigation processes, ensuring compliance, root cause analysis, and timely closure of resulting actions. Lead safety campaigns and assist in delivering training for the SMS. Act as the Account Manager for the software solution that supports the SMS, ensuring its effectiveness and continuous development. Provide guidance and set up permissions for end-users as the system administrator. Qualifications & Experience NEBOSH Diploma, relevant degree, and/or equivalent qualifications in Health, Safety, and Environmental Management, with practical experience applying HSE management standards, systems, and processes. A minimum of 3 years post-qualification experience in a managerial safety position, ideally in a related industry. Membership of the Institute of Occupational Safety and Health (IOSH) at Grad IOSH level. Strong knowledge of Health and Safety legislation, industry standards, and best practices. Experience in health and safety auditing. Proficient in IT, particularly Microsoft Office, with strong organisational skills and the ability to analyse and interpret data. Experienced in accident and incident investigation. A flexible approach to working hours and responsibilities. Strong communication skills, both written and verbal, with the ability to engage effectively across all levels. Ability to work well within teams and independently, influencing and coaching others, including decision-makers. This is an exciting opportunity to make a significant impact on the health, safety, environmental, and wellbeing culture of a dynamic organisation. If you are motivated, proactive, and possess the qualifications and experience outlined, we d love to hear from you.
Sewell Wallis is delighted to be working on an exciting opportunity for an Assistant Accountant to join our client, who is a well-established and growing automotive business. This role offers fantastic exposure to financial reporting, forecasting, and budgeting, providing an excellent development path for an ambitious finance professional. The successful candidate will assist in the production of monthly and annual reports, help prepare forecasts and budgets and reconcile balance sheet accounts. You will also support internal customers with financial insights and data analysis while ensuring compliance with all financial processes and procedures. What will you be doing? Assist in the creation of a variety of financial reports for internal stakeholders. Perform detailed analysis and data mining to ensure the accuracy of reports. Provide financial information on trends and forecasts to various teams. Comply with financial accounting processes and procedures, maintaining high ethical standards. Help foster a culture of continuous improvement and best practices. Assist with transactional finance duties where necessary. Support the wider team when required and when the Accountant is absent. What skills are we looking for? Previous experience working within the automotive industry. A strong background in finance. Previous exposure to financial reporting, forecasting, and balance sheet reconciliations is beneficial. A proactive and detail-oriented approach with a strong work ethic. Someone able and willing to offer support to the wider finance team. What's on offer? Hybrid working. A supportive and collaborative work environment. Opportunities for career progression. Study support towards ACCA or CIMA. A company that values care, respect, honesty, and well-being. If you're looking for a role that will enhance your accounting skills and offer progression in a growing business, apply now or contact Chloe Wilford for more details. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Mar 15, 2025
Full time
Sewell Wallis is delighted to be working on an exciting opportunity for an Assistant Accountant to join our client, who is a well-established and growing automotive business. This role offers fantastic exposure to financial reporting, forecasting, and budgeting, providing an excellent development path for an ambitious finance professional. The successful candidate will assist in the production of monthly and annual reports, help prepare forecasts and budgets and reconcile balance sheet accounts. You will also support internal customers with financial insights and data analysis while ensuring compliance with all financial processes and procedures. What will you be doing? Assist in the creation of a variety of financial reports for internal stakeholders. Perform detailed analysis and data mining to ensure the accuracy of reports. Provide financial information on trends and forecasts to various teams. Comply with financial accounting processes and procedures, maintaining high ethical standards. Help foster a culture of continuous improvement and best practices. Assist with transactional finance duties where necessary. Support the wider team when required and when the Accountant is absent. What skills are we looking for? Previous experience working within the automotive industry. A strong background in finance. Previous exposure to financial reporting, forecasting, and balance sheet reconciliations is beneficial. A proactive and detail-oriented approach with a strong work ethic. Someone able and willing to offer support to the wider finance team. What's on offer? Hybrid working. A supportive and collaborative work environment. Opportunities for career progression. Study support towards ACCA or CIMA. A company that values care, respect, honesty, and well-being. If you're looking for a role that will enhance your accounting skills and offer progression in a growing business, apply now or contact Chloe Wilford for more details. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
The Company: Recruitment Ventures offer an established suite of recruitment agencies, each providing specialist expertise within their associated industries. Our specialist approach enhances our clients experience, delivering an unrivalled service whilst raising the standards within the recruitment industry. We offer our team members a brand-new office working environment, located in Dyce with easy access to the bypass and local transportation. Most importantly, we have fantastic team members for you to work alongside supporting and assisting you as a Finance and Payroll administrator. The Role: As a Finance & Payroll Administrator, on a Maternity Contract, you will be responsible for all aspects of pay-processing on a weekly and monthly basis. You will be the first port of call for both clients and contractors regarding multiple timesheets and wages, ensuring a high level of service is maintained at all times. Responsibilities: Develop a good understanding of our current clients, their industry, what they do, specific requirements for candidates and environment. Be an expert in the different pay methods available to contractors and how each is administered, ensuring complete clarity with both candidates and clients. Work with our payroll provider and umbrella company, submitting accurate information on a weekly basis including number of hours, day/hourly rates, expenses and accrued holiday payments. Deal with all client queries regarding timesheets, expenses and rates professionally and with understanding ensuring no query is left unresolved. Raise purchase orders efficiently and accurately within the weekly timescales. Send out Start of Work emails to new candidates including employment contracts, Right to Work documentation and payroll details. Ensure these are returned prior to starting work and are in accordance with ISO 9001. Assist with the quarterly HMRC Intermediary Report within the government-set deadlines ensuring accurate information is inputted. Understand and communicate up-to-date legislation ensuring the team are complying to current guidelines eg. IR35, GDPR. Adopt and fully integrate recruitment software and IMS procedures into your working practice. Raise sales invoices to clients diligently and quickly with a Right first time attitude. Support in-house accountancy practices, including month-end and aged debtor reports. Format candidate CVs ready for recruiters to send to clients and post job adverts on job boards and social media. Organise logistics for candidates as/when requested by the client; booking accommodation and arrange travel. Work in accordance with QMS requirements and actively promote continuous improvement.
Mar 15, 2025
Contractor
The Company: Recruitment Ventures offer an established suite of recruitment agencies, each providing specialist expertise within their associated industries. Our specialist approach enhances our clients experience, delivering an unrivalled service whilst raising the standards within the recruitment industry. We offer our team members a brand-new office working environment, located in Dyce with easy access to the bypass and local transportation. Most importantly, we have fantastic team members for you to work alongside supporting and assisting you as a Finance and Payroll administrator. The Role: As a Finance & Payroll Administrator, on a Maternity Contract, you will be responsible for all aspects of pay-processing on a weekly and monthly basis. You will be the first port of call for both clients and contractors regarding multiple timesheets and wages, ensuring a high level of service is maintained at all times. Responsibilities: Develop a good understanding of our current clients, their industry, what they do, specific requirements for candidates and environment. Be an expert in the different pay methods available to contractors and how each is administered, ensuring complete clarity with both candidates and clients. Work with our payroll provider and umbrella company, submitting accurate information on a weekly basis including number of hours, day/hourly rates, expenses and accrued holiday payments. Deal with all client queries regarding timesheets, expenses and rates professionally and with understanding ensuring no query is left unresolved. Raise purchase orders efficiently and accurately within the weekly timescales. Send out Start of Work emails to new candidates including employment contracts, Right to Work documentation and payroll details. Ensure these are returned prior to starting work and are in accordance with ISO 9001. Assist with the quarterly HMRC Intermediary Report within the government-set deadlines ensuring accurate information is inputted. Understand and communicate up-to-date legislation ensuring the team are complying to current guidelines eg. IR35, GDPR. Adopt and fully integrate recruitment software and IMS procedures into your working practice. Raise sales invoices to clients diligently and quickly with a Right first time attitude. Support in-house accountancy practices, including month-end and aged debtor reports. Format candidate CVs ready for recruiters to send to clients and post job adverts on job boards and social media. Organise logistics for candidates as/when requested by the client; booking accommodation and arrange travel. Work in accordance with QMS requirements and actively promote continuous improvement.
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Title: Environmental H&S Compliance Manager Region: Cambridge Salary: £70k + Bens Hours of Work: 7:00am to 16:00pm - Monday Friday (45 hours) Client profile: A complex, multi-activity , medium sized company on a fast growth path. Services include energy, lab services, technical waste recovery, fuel services & more. They take all aspects of Compliance very seriously & as such need a proven expert who has taken a company through the compliance process to achieve their accreditations. Summary Play a pivotal role by overseeing compliance and E H&S activities to support the development and growth of the business. Direct Reports: Compliance Co-ordinator, Compliance Administrator s Achieving continued attainment of ISO9001:2015 & 14001:2015 & ISO45001 certification and developing and managing the management systems, H&S infrastructure to ensure both these standards are met, providing technical compliance advice to staff and managers, as required Manage the relationships with external agencies while visiting/reporting at site e.g. auditors, HSE, Environmental Agency Preparation and submissions of permit applications for waste operations and installations Be a representative for external auditing, act as the primary point of contact with regulatory bodies as required Oversee accident and incident investigations, ensuring detailed investigation reports are compiled with recommendations and rectifications Gather suitable data to benchmark the company s activities against, with regards to ISO objectives Maintain and implement a compliance framework and supporting policies for the company Manage and maintain standards of compliance training to all employees: design and delivery of training material, presentations, toolbox talks and course material Oversee new staff inductions, ensuring all sub-contractors are competent and inducted in our site and duty of care audits Arrange relevant appointments with suppliers / contractors for H&S requirements (e.g. fire safety, medicals, electrical equipment testing etc) Work with managers to ensure all processes and procedures are adhered to and monitored closely Undertake Site internal auditing, continuous improvement projects Liaise with customers, at an appropriate level, over issues related to compliance, ensuring that the service is provided at the level required. Conduct client site audits when required Assist with regulatory returns and reports and ensure they are submitted in a timely and accurate manner Monitor and evaluate regulatory, legislative and industry-wide developments (horizon scanning) and provide recommendations for action where appropriate and support project initiatives Managing direct reports conducting performance reviews, providing training and guidance, managing absences Monthly operational KPI information to senior management team Ideal Candidate IOSH Accreditation NEBOSH General Certificate Proven compliance experience Ability to analyse and interpret complex regulatory issues and provide advice at all levels Demonstrable experience in a manufacturing / high care environment Previous management experience Understanding of the key concepts of risk management This is a fantastic opportunity we look forward to your application. Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive .co. uk
Mar 15, 2025
Full time
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Title: Environmental H&S Compliance Manager Region: Cambridge Salary: £70k + Bens Hours of Work: 7:00am to 16:00pm - Monday Friday (45 hours) Client profile: A complex, multi-activity , medium sized company on a fast growth path. Services include energy, lab services, technical waste recovery, fuel services & more. They take all aspects of Compliance very seriously & as such need a proven expert who has taken a company through the compliance process to achieve their accreditations. Summary Play a pivotal role by overseeing compliance and E H&S activities to support the development and growth of the business. Direct Reports: Compliance Co-ordinator, Compliance Administrator s Achieving continued attainment of ISO9001:2015 & 14001:2015 & ISO45001 certification and developing and managing the management systems, H&S infrastructure to ensure both these standards are met, providing technical compliance advice to staff and managers, as required Manage the relationships with external agencies while visiting/reporting at site e.g. auditors, HSE, Environmental Agency Preparation and submissions of permit applications for waste operations and installations Be a representative for external auditing, act as the primary point of contact with regulatory bodies as required Oversee accident and incident investigations, ensuring detailed investigation reports are compiled with recommendations and rectifications Gather suitable data to benchmark the company s activities against, with regards to ISO objectives Maintain and implement a compliance framework and supporting policies for the company Manage and maintain standards of compliance training to all employees: design and delivery of training material, presentations, toolbox talks and course material Oversee new staff inductions, ensuring all sub-contractors are competent and inducted in our site and duty of care audits Arrange relevant appointments with suppliers / contractors for H&S requirements (e.g. fire safety, medicals, electrical equipment testing etc) Work with managers to ensure all processes and procedures are adhered to and monitored closely Undertake Site internal auditing, continuous improvement projects Liaise with customers, at an appropriate level, over issues related to compliance, ensuring that the service is provided at the level required. Conduct client site audits when required Assist with regulatory returns and reports and ensure they are submitted in a timely and accurate manner Monitor and evaluate regulatory, legislative and industry-wide developments (horizon scanning) and provide recommendations for action where appropriate and support project initiatives Managing direct reports conducting performance reviews, providing training and guidance, managing absences Monthly operational KPI information to senior management team Ideal Candidate IOSH Accreditation NEBOSH General Certificate Proven compliance experience Ability to analyse and interpret complex regulatory issues and provide advice at all levels Demonstrable experience in a manufacturing / high care environment Previous management experience Understanding of the key concepts of risk management This is a fantastic opportunity we look forward to your application. Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive .co. uk
Software Support Coordinator Location: Harrogate, North Yorkshire (fully office based) Salary: £32,000 - £35,000 Hours: Full-time, Monday to Friday, 9AM 5PM Benefits: 28 days annual leave plus stats, birthday off, healthcare cover, progression opportunities We are thrilled to be recruiting for a Software Support Coordinator to join a dynamic and rapidly expanding company. This is an incredible opportunity to be part of a forward-thinking organisation where your contributions are truly recognised and valued. As the company continues to grow, you'll play a pivotal role in shaping the success of its software systems, with opportunities for professional growth. Responsibilities: Provide first-line technical support for internal users experiencing software issues, ensuring timely resolution and escalation as needed. Serve as the primary administrator for the company's Salesforce system, managing user accounts, permissions, reports, dashboards, and system configurations. Diagnose and troubleshoot software problems Maintain software documentation, including user guides, FAQs, and training materials. Monitor software performance and report on issues or trends for continuous improvement. Gather feedback from users to improve system usability and efficiency. Stay up to date with the software's updates and best practices, implementing necessary changes to improve system functionality Requirements: Minimum 2 years experience in CRM software management (Salesforce preferred). Strong GDPR knowledge. Highly organised with great attention to detail. Excellent time management skills. Ability to work independently and manage own workload. This is an opportunity to make a real impact and grow alongside a team that values innovation and collaboration. To apply for this exciting Software Support Coordinator opportunity, please submit your CV via the link provided or contact Unity Resourcing for more information.
Mar 15, 2025
Full time
Software Support Coordinator Location: Harrogate, North Yorkshire (fully office based) Salary: £32,000 - £35,000 Hours: Full-time, Monday to Friday, 9AM 5PM Benefits: 28 days annual leave plus stats, birthday off, healthcare cover, progression opportunities We are thrilled to be recruiting for a Software Support Coordinator to join a dynamic and rapidly expanding company. This is an incredible opportunity to be part of a forward-thinking organisation where your contributions are truly recognised and valued. As the company continues to grow, you'll play a pivotal role in shaping the success of its software systems, with opportunities for professional growth. Responsibilities: Provide first-line technical support for internal users experiencing software issues, ensuring timely resolution and escalation as needed. Serve as the primary administrator for the company's Salesforce system, managing user accounts, permissions, reports, dashboards, and system configurations. Diagnose and troubleshoot software problems Maintain software documentation, including user guides, FAQs, and training materials. Monitor software performance and report on issues or trends for continuous improvement. Gather feedback from users to improve system usability and efficiency. Stay up to date with the software's updates and best practices, implementing necessary changes to improve system functionality Requirements: Minimum 2 years experience in CRM software management (Salesforce preferred). Strong GDPR knowledge. Highly organised with great attention to detail. Excellent time management skills. Ability to work independently and manage own workload. This is an opportunity to make a real impact and grow alongside a team that values innovation and collaboration. To apply for this exciting Software Support Coordinator opportunity, please submit your CV via the link provided or contact Unity Resourcing for more information.
Would you like to work for a large, global business with fantastic opportunities for progression? Do you have some previous HR experience that you can bring to your next employer? Are you interested in a hybrid working role and able to work in the Watford area 2-3 days per week? We are recruiting for a HR Shared Services Coordinator to work for a market leading business with the role providing first line response to employees across the UK. Salary up to 32,000 + excellent benefits Role overview: Act as the first point of contact for employees on a wide range of HR issues including benefits and policies Respond to queries through HR helpdesk system in line with company values and acting in accordance with relevant and best HR practice. Work closely with other teams such as our HR Business Partners, HR Data specialists, Payroll, Pension, Occupational Health, Car Fleet, Resourcing and Rewards & Benefits teams. Create relevant documentation in an accurate and timely manner in line with HR procedures. Manage the full new starter and on-boarding process from through the recruitment portal Generate contracts, co-ordinate with other teams to ensure all Right to Work documentation is obtained, References are received, and DBS checks are carried out as appropriate to the role. Record employee absences Coordinate the company's family friendly processes. Process any changes to employee's rewards and benefits packages including their terms and conditions of employment. Participate in projects as requested including continuous improvement to the service on offer Ensure all activities are carried out in line with UK legislation including GDPR. Candidate requirements: Some previous experience within an HR environment is essential Candidates MUST be based within a reasonable commute of Watford Experience handling Hr queries Experience of working in an environment where tasks can change, often at short notice Experience of all MS Office packages in particular Word, Outlook and Excel Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.
Mar 14, 2025
Full time
Would you like to work for a large, global business with fantastic opportunities for progression? Do you have some previous HR experience that you can bring to your next employer? Are you interested in a hybrid working role and able to work in the Watford area 2-3 days per week? We are recruiting for a HR Shared Services Coordinator to work for a market leading business with the role providing first line response to employees across the UK. Salary up to 32,000 + excellent benefits Role overview: Act as the first point of contact for employees on a wide range of HR issues including benefits and policies Respond to queries through HR helpdesk system in line with company values and acting in accordance with relevant and best HR practice. Work closely with other teams such as our HR Business Partners, HR Data specialists, Payroll, Pension, Occupational Health, Car Fleet, Resourcing and Rewards & Benefits teams. Create relevant documentation in an accurate and timely manner in line with HR procedures. Manage the full new starter and on-boarding process from through the recruitment portal Generate contracts, co-ordinate with other teams to ensure all Right to Work documentation is obtained, References are received, and DBS checks are carried out as appropriate to the role. Record employee absences Coordinate the company's family friendly processes. Process any changes to employee's rewards and benefits packages including their terms and conditions of employment. Participate in projects as requested including continuous improvement to the service on offer Ensure all activities are carried out in line with UK legislation including GDPR. Candidate requirements: Some previous experience within an HR environment is essential Candidates MUST be based within a reasonable commute of Watford Experience handling Hr queries Experience of working in an environment where tasks can change, often at short notice Experience of all MS Office packages in particular Word, Outlook and Excel Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.
We are currently recruiting for an experienced Command and Control System Configuration Specialist to work for Lincolnshire Police at their headquarters in Nettleham Lincolnshire. This is a temporary ongoing role working Mon-Thur (Apply online only), Fri (Apply online only) and will be office based. PLEASE NOTE DUE TO THE POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION. JOB PURPOSE AND SCOPE: The Command and Control (C&C) System Configuration Specialists will be responsible, under guidance, for providing support and advice to Lincolnshire Police about the high-level configuration and administrator of the C&C suite of systems and Pronto. The post holders will implement and test new business designs, amended designs, test and configure new functionality and software releases received from the supplier. They will have and maintain a thorough technical and business understanding of the C&C suite of systems, Pronto, associated interfaces and core police systems. They will create and maintain positive communication to ensure strong and effective working relationships are developed with individuals, teams and colleagues, both internal and external to the business. They must demonstrate the force values at all times. All staff involved in carrying out functions in this role will do so in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public. CORE WORK AREAS: Provide an effective systems configuration and administration service for Lincolnshire Police, including fixing defects and interpreting user requirements into specific system application designs and processes. Provide user advice, as appropriate to Lincolnshire Police C&C users, ICT colleagues, business teams and managers. Assist in the collation of system change requirements, working within both Lincolnshire and regional change processes. Ensure all configuration changes are documented and stored in an appropriate manner. Provide testing assistance to the business following system changes. Capture requirements, create use cases, and prepare written functional specifications for subsequent feasibility analysis, technical design and implementation. Analyse data, produce reports and provide domain and technology expertise, research and recommendations to meet business and functional requirements as applicable to project or product need. Identify gaps or inefficiencies between business market requirements and existing or proposed solutions and develops recommendations for improvement. Conduct Pro-active monitoring and highlight corrective actions required to ensure the continued efficient operation of the C&C suite of applications. Ensure secure use of the C&C suite of applications and technology by ensuring access levels are maintained and regularly audited. Analyse and optimise business and technical processes. Prepares and delivers presentations and demos for product management and other stakeholders, as required. ESSENTIAL CRITERIA Some experience of working under different development methodologies (such as Iterative and Agile) Understanding of project methodologies such as PRINCE2 and Agile Understanding of ITIL processes and procedures Experience working as part of a team to deliver change Experience with working with issue tracking software Analytical experience Experience with working with issue tracking software Ability to work on own initiative within the governance framework Ability to problem solve and demonstrates methodical approach to problem solving/ diagnosis of faults using appropriate tools Ability to produce good quality configuration documentation Demonstrates skills and knowledge in customer service techniques. Demonstrate skills/ knowledge of planning, coordinating and prioritising Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 14, 2025
Seasonal
We are currently recruiting for an experienced Command and Control System Configuration Specialist to work for Lincolnshire Police at their headquarters in Nettleham Lincolnshire. This is a temporary ongoing role working Mon-Thur (Apply online only), Fri (Apply online only) and will be office based. PLEASE NOTE DUE TO THE POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION. JOB PURPOSE AND SCOPE: The Command and Control (C&C) System Configuration Specialists will be responsible, under guidance, for providing support and advice to Lincolnshire Police about the high-level configuration and administrator of the C&C suite of systems and Pronto. The post holders will implement and test new business designs, amended designs, test and configure new functionality and software releases received from the supplier. They will have and maintain a thorough technical and business understanding of the C&C suite of systems, Pronto, associated interfaces and core police systems. They will create and maintain positive communication to ensure strong and effective working relationships are developed with individuals, teams and colleagues, both internal and external to the business. They must demonstrate the force values at all times. All staff involved in carrying out functions in this role will do so in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public. CORE WORK AREAS: Provide an effective systems configuration and administration service for Lincolnshire Police, including fixing defects and interpreting user requirements into specific system application designs and processes. Provide user advice, as appropriate to Lincolnshire Police C&C users, ICT colleagues, business teams and managers. Assist in the collation of system change requirements, working within both Lincolnshire and regional change processes. Ensure all configuration changes are documented and stored in an appropriate manner. Provide testing assistance to the business following system changes. Capture requirements, create use cases, and prepare written functional specifications for subsequent feasibility analysis, technical design and implementation. Analyse data, produce reports and provide domain and technology expertise, research and recommendations to meet business and functional requirements as applicable to project or product need. Identify gaps or inefficiencies between business market requirements and existing or proposed solutions and develops recommendations for improvement. Conduct Pro-active monitoring and highlight corrective actions required to ensure the continued efficient operation of the C&C suite of applications. Ensure secure use of the C&C suite of applications and technology by ensuring access levels are maintained and regularly audited. Analyse and optimise business and technical processes. Prepares and delivers presentations and demos for product management and other stakeholders, as required. ESSENTIAL CRITERIA Some experience of working under different development methodologies (such as Iterative and Agile) Understanding of project methodologies such as PRINCE2 and Agile Understanding of ITIL processes and procedures Experience working as part of a team to deliver change Experience with working with issue tracking software Analytical experience Experience with working with issue tracking software Ability to work on own initiative within the governance framework Ability to problem solve and demonstrates methodical approach to problem solving/ diagnosis of faults using appropriate tools Ability to produce good quality configuration documentation Demonstrates skills and knowledge in customer service techniques. Demonstrate skills/ knowledge of planning, coordinating and prioritising Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Tite: Warehouse Administrator Payrate: £13.92ph and £16.70ph after 6pm Contract Type: Temp to Perm Location: Tamworth B78 Key Responsibilities: - Assist with other clerical and operational duties as and when required. - Collaborate with warehouse management team to ensure service is achieved efficiently, resolving any issues in a safe and timely fashion. - Maintain and log WMS issues, hardware issues and logging of calls to 3rd party platform providers. - Support investigations to monitor and rectify any stock issues - Creation and accurate archiving of any necessary paperwork for all warehouse operations. Ensuring necessary recording of data in compliance any contractual requirement. - Maintain external communications in line with GDPR policy when handling sensitive personal data i.e. driving licenses, customer addresses etc. - Monitoring Food Safety Procedures: One crucial responsibility is to establish and enforce food safety procedures within a food establishment. - Embrace a mindset of continuous learning and improvement when operating to food standards. Engage in knowledge-sharing sessions to enhance their understanding of food standards and implement best practices in their work. Ideal skills and experience: - Microsoft Office - Understanding of Warehouse Management Systems - Works with quality and precision whilst under pressure - Organised workload management and time keeping - Always presents in a respectful and a professional manner - Resilient and adaptive to change Hours of work: Tuesday to Saturday 06:00-14:00/14:00-22:00 rotating Benefits: - Good pay rates - FREE hot meal on shift - FREE parking - Progression opportunities If this role is something that you are looking for, apply now or give our team a call on (phone number removed)
Mar 14, 2025
Seasonal
Job Tite: Warehouse Administrator Payrate: £13.92ph and £16.70ph after 6pm Contract Type: Temp to Perm Location: Tamworth B78 Key Responsibilities: - Assist with other clerical and operational duties as and when required. - Collaborate with warehouse management team to ensure service is achieved efficiently, resolving any issues in a safe and timely fashion. - Maintain and log WMS issues, hardware issues and logging of calls to 3rd party platform providers. - Support investigations to monitor and rectify any stock issues - Creation and accurate archiving of any necessary paperwork for all warehouse operations. Ensuring necessary recording of data in compliance any contractual requirement. - Maintain external communications in line with GDPR policy when handling sensitive personal data i.e. driving licenses, customer addresses etc. - Monitoring Food Safety Procedures: One crucial responsibility is to establish and enforce food safety procedures within a food establishment. - Embrace a mindset of continuous learning and improvement when operating to food standards. Engage in knowledge-sharing sessions to enhance their understanding of food standards and implement best practices in their work. Ideal skills and experience: - Microsoft Office - Understanding of Warehouse Management Systems - Works with quality and precision whilst under pressure - Organised workload management and time keeping - Always presents in a respectful and a professional manner - Resilient and adaptive to change Hours of work: Tuesday to Saturday 06:00-14:00/14:00-22:00 rotating Benefits: - Good pay rates - FREE hot meal on shift - FREE parking - Progression opportunities If this role is something that you are looking for, apply now or give our team a call on (phone number removed)
Salesforce Administrator We are looking for a talented Salesforce Administrator to join the team in this hybrid working opportunity available as a 12 month fixed term contract to increase capacity in the team. The organisation is an equal opportunities employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. Position: Salesforce Administrator Location: Hybrid working with two days per week in the Bolton office combined with home working and travel across the Youth Zone network as required Salary: £31,000 - £36,000 per annum (dependent upon experience) Contract: Fixed term for 12 months (to increase capacity in the team) Hours: Full-time (37.5 hours/week) Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity & adoption pay; voluntary benefits with discounts on health & wellbeing, retail & leisure. Closing Date: 12noon on Tuesday 1st April 2025 please note that we may close the advert sooner depending on the volume of applications Interviews (in-person): Thursday 10th April 2025 in Warrington. There will also be a short values-based phone interview as part of the process About the Role The organisation manages multiple business operations through a customized Salesforce platform and a number of third-party integrations. This is an exciting time to join the Systems Team supporting ambitious growth plans to build new Youth Zones across the country. The Salesforce Administrator will play a key role in ensuring the stability and efficiency of the Salesforce org, which currently supports over 300 users and includes a number of custom objects and integrations. You will be responsible for: • Maintaining and optimising the Salesforce environment: Performing regular system maintenance, managing user access and security, and ensuring data integrity. • Empowering users: Providing technical support, troubleshooting issues, and supporting Youth Zone staff to utilise Salesforce effectively. • Driving continuous improvement: Identifying opportunities to enhance Salesforce functionality through no- and low-cost solutions, including workflow automation, process builders, and custom reports and dashboards. • Supporting Network growth: Playing a vital role in onboarding new Youth Zones onto the Salesforce platform, providing technical setup, data migration, and on-site support. About You You will have experience in Salesforce administration including user management, security settings, profiles and permission sets, and basic platform configuration and hands-on experience with Salesforce data management, including importing, exporting, and cleaning data. You will be Salesforce Administration Certified and will have a proven ability to troubleshoot and resolve Salesforce user issues and experience with workflow rules, process builders, or flow automation to streamline processes and data migration and integration between Salesforce and other systems. To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile. About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities. You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check. Other roles you may have experience of could include Salesforce, CRM, Salesforce Administrator, CRM Administrator, Salesforce Support, CRM Support, Salesforce Officer, CRM Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Mar 14, 2025
Contractor
Salesforce Administrator We are looking for a talented Salesforce Administrator to join the team in this hybrid working opportunity available as a 12 month fixed term contract to increase capacity in the team. The organisation is an equal opportunities employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. Position: Salesforce Administrator Location: Hybrid working with two days per week in the Bolton office combined with home working and travel across the Youth Zone network as required Salary: £31,000 - £36,000 per annum (dependent upon experience) Contract: Fixed term for 12 months (to increase capacity in the team) Hours: Full-time (37.5 hours/week) Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity & adoption pay; voluntary benefits with discounts on health & wellbeing, retail & leisure. Closing Date: 12noon on Tuesday 1st April 2025 please note that we may close the advert sooner depending on the volume of applications Interviews (in-person): Thursday 10th April 2025 in Warrington. There will also be a short values-based phone interview as part of the process About the Role The organisation manages multiple business operations through a customized Salesforce platform and a number of third-party integrations. This is an exciting time to join the Systems Team supporting ambitious growth plans to build new Youth Zones across the country. The Salesforce Administrator will play a key role in ensuring the stability and efficiency of the Salesforce org, which currently supports over 300 users and includes a number of custom objects and integrations. You will be responsible for: • Maintaining and optimising the Salesforce environment: Performing regular system maintenance, managing user access and security, and ensuring data integrity. • Empowering users: Providing technical support, troubleshooting issues, and supporting Youth Zone staff to utilise Salesforce effectively. • Driving continuous improvement: Identifying opportunities to enhance Salesforce functionality through no- and low-cost solutions, including workflow automation, process builders, and custom reports and dashboards. • Supporting Network growth: Playing a vital role in onboarding new Youth Zones onto the Salesforce platform, providing technical setup, data migration, and on-site support. About You You will have experience in Salesforce administration including user management, security settings, profiles and permission sets, and basic platform configuration and hands-on experience with Salesforce data management, including importing, exporting, and cleaning data. You will be Salesforce Administration Certified and will have a proven ability to troubleshoot and resolve Salesforce user issues and experience with workflow rules, process builders, or flow automation to streamline processes and data migration and integration between Salesforce and other systems. To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile. About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities. You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check. Other roles you may have experience of could include Salesforce, CRM, Salesforce Administrator, CRM Administrator, Salesforce Support, CRM Support, Salesforce Officer, CRM Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Opportunity Brief:Head of Property Ford & Stanley Executive Search (Part of the Ford & Stanley Group) are a leading Executive search firm to the UK, North American and European Engineering, Technology, Sustainability & Heavy Manufacturing industries. Our search directors, search consultants and research teams specialise in all horizontal functions of our clients' organisations with expertise spanning engineering, commercial, procurement, HR, IT, finance, HSQE, sales, projects, operations and c-suite. We are trusted by over 100 leading organisations when they seek to make a leadership appointment, be that a permanent appointment or an interim solution. We have been retained and appointed by Greater Anglia on a retained search for a Head of Property, a hands-on Commercial professional who can create and implement a strategy for the commercial property portfolio to maximise Ancillary revenue opportunities and manage the contracted relationships. Below you will find an opportunity brief developed from notes taken during the scoping meeting (Situational Discovery) held between the Business Manager and Managing Consultant of Ford & Stanley Executive Search and Asset Management Director of Greater Anglia. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents and provide access to the detail that sits behind the job specification. Client Opportunity Statements: Due to an imminent retirement, we are looking for a strategic commercial property professional to pick up the reins from the current incumbent and drive financial and performance targets through our property portfolio With a diverse portfolio that includes 134 stations, 7 train maintenance depots, 2 offices, and 75 car parks you will be responsible for optimising lettings, investments, purchases, partnerships and property management, to drive revenue opportunities across the network. While also looking after GA s regulated leases, corporate offices and leased staff accommodation You will be joining an executive team that has a strong culture of delivery and will be empowered and have the autonomy to make decisions and guide the business on a strategy that meets the business needs today and into the future Company Overview: Greater Anglia Greater Anglia is operated by the Transport UK Group. Our parent company also operates the East Midlands Railway, London Northwestern Railway, West Midlands Railway and the Merseyrail concession, West Midlands plus bus services in London and Surrey. Abellio East Anglia Limited has been appointed by the Department for Transport to operate services until 2025. Greater Anglia s promise to its customers: We believe that when you travel with us, or think of travelling with us, you should expect high standards of service throughout your journey experience. As such, Greater Anglia will: As a priority provide you with a safe, clean, punctual and reliable train service Make it easier for you to buy tickets with the introduction of more facilities Treat you well and fairly when things go wrong Keep you informed about services, any planned changes and during disruption Let you know our performance and quality targets in advance, and report each period how we are doing Listen to you and engage with you more Historically, GA has been a healthy, profitable and premium-paying franchisee performing well against its customer, financial and contractual measures. This strong performance and commitment to continuous improvement was maintained throughout the pandemic emergency contracts and the National Rail Contract (NRC) - and was recently recognised with GA being named Passenger Operator of the Year at the National Rail Awards 2022. Furthermore, as well as delivering an entirely new fleet of trains and investing significant capital in the largest TOC-delivered infrastructure change programme the industry has ever seen, GA returned to being a positive net contributor to the industry s finances in 2022, as a result of excellent operational performance, customer service, revenue generation and cost management activity. Challenges expected within the first 12 months include: GA are currently going through a retender process for the Car Parks which will need to be embedded and managed. Ancillary Revenue is established but there is a need to continue to develop the ancillary opportunities across the portfolio to maximum revenue. Towards the end of the year, GA will be transferring ownership to the DFTO this will involve working with the franchise team to ensure that the property agreements are transferred correctly. Key deliverables within the first 12 months include: Taken a full handover from the current incumbent and ensure nothing is dropped and high standards are maintained. The Car Park contracts has been embedded and managed correctly while also looking at other opportunities to maximise revenue opportunities Demonstrate that you have built strong relationships across the business and with external stakeholders. Essential Hard Skills (Skills & Experience) Experienced commercial property professional with at least 15 years of experience working within a varied/broad property portfolio environment Member or Fellow of the Royal Institution of Chartered Surveyors Contract management experience able to undertake complex contractual negotiations (new lettings, lease expiries, rent reviews, station change, leases to facilitate project access) with other occupiers and/or their agents. Proven experience in prioritising workloads and making decisions - able to manage your time effectively Desirable: Understanding of the rail industry and rail legislation. Essential Soft Skills (Attributes & Behaviours) Engaging both externally and internally, strong communications skills, able to communicate across all levels Detail-orientated and process-driven ensuring work is done the right way Have the ability to remain calm under pressure, think on their feet and able to handle various situations Working Arrangements & Location: We expect candidates to spend 2 days in GA HQ (Holborn, London), and the remaining days remote or on-site across the network Greater Anglia Interview Process: 1st Stage interview: Face-to-face interview at GA HQ in London, conducted by Simone Bailey, Asset Management Director & Tina Viswambaran, Resourcing Manager 2nd Final Stage interview: Face-to-face interview at GA HQ with Simone Bailey and another member of her leadership team. Ford & Stanley Interview Process: 1st Stage: Candidate Discovery: An open, conversational and consultative discussion where interested candidates are assessed on their suitability for the role in the context of the above and challenged on how the opportunity lines up with their career aspirations, motivations, financial expectations and personal circumstances. 2nd Stage: The shortlist : Candidates are asked to reflect on the candidate discovery discussion, take time to reflect on the opportunity and undertake subsequent research on the client business reporting back on their thoughts, questions and providing additional specific information on their suitability (if applicable). Final checks of role, package and logistical alignments made. Good to know: Greater Anglia is a Train Operating company that runs the train service across the East of England and is currently owned by the Transport UK Group. GA parent company also operates the East Midlands Railway, London Northwestern Railway, West Midlands Railway and the Merseyrail concession, West Midlands plus bus services in London and Surrey. Transport UK East Anglia Limited has been appointed by the Department for Transport to operate services until 2025 when it will transition back into public ownership. The Head of Property will oversee the company s real estate portfolio and involves maximizing commercial leasing and revenue opportunities while meeting operational needs. The Greater Anglia estate includes an FRI Head lease with 134 stations, 7 train maintenance depots, 2 offices, and 75 car parks generating £18 million annually, along with a commercially let estate producing over £6 million per year. This position is 1 of 9 direct reports that sit in the Asset Management Executive leadership team. Has 1 direct report contract management administrator Candidates should have proven experience in managing diverse assets and skills in prioritising workloads and making decisions on Opex, Capex, and regulatory compliance, along with the ability to manage sensitive internal and external stakeholder matters. This role will lead and develop the property team, creating and implementing strategies to achieve the financial and performance targets through optimising lettings, investment, purchases, partnerships, property management and customer service. Key responsibilities include: Lead the business planning strategy for Ancillary revenue (Car parks, property, advertising and Taxi ranks) and production of the business plan. Provide accurate budgetary information and periodic income forecasts, taking into account turnover rents and sales trends for inclusion into the business plan. . click apply for full job details
Mar 14, 2025
Full time
Opportunity Brief:Head of Property Ford & Stanley Executive Search (Part of the Ford & Stanley Group) are a leading Executive search firm to the UK, North American and European Engineering, Technology, Sustainability & Heavy Manufacturing industries. Our search directors, search consultants and research teams specialise in all horizontal functions of our clients' organisations with expertise spanning engineering, commercial, procurement, HR, IT, finance, HSQE, sales, projects, operations and c-suite. We are trusted by over 100 leading organisations when they seek to make a leadership appointment, be that a permanent appointment or an interim solution. We have been retained and appointed by Greater Anglia on a retained search for a Head of Property, a hands-on Commercial professional who can create and implement a strategy for the commercial property portfolio to maximise Ancillary revenue opportunities and manage the contracted relationships. Below you will find an opportunity brief developed from notes taken during the scoping meeting (Situational Discovery) held between the Business Manager and Managing Consultant of Ford & Stanley Executive Search and Asset Management Director of Greater Anglia. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents and provide access to the detail that sits behind the job specification. Client Opportunity Statements: Due to an imminent retirement, we are looking for a strategic commercial property professional to pick up the reins from the current incumbent and drive financial and performance targets through our property portfolio With a diverse portfolio that includes 134 stations, 7 train maintenance depots, 2 offices, and 75 car parks you will be responsible for optimising lettings, investments, purchases, partnerships and property management, to drive revenue opportunities across the network. While also looking after GA s regulated leases, corporate offices and leased staff accommodation You will be joining an executive team that has a strong culture of delivery and will be empowered and have the autonomy to make decisions and guide the business on a strategy that meets the business needs today and into the future Company Overview: Greater Anglia Greater Anglia is operated by the Transport UK Group. Our parent company also operates the East Midlands Railway, London Northwestern Railway, West Midlands Railway and the Merseyrail concession, West Midlands plus bus services in London and Surrey. Abellio East Anglia Limited has been appointed by the Department for Transport to operate services until 2025. Greater Anglia s promise to its customers: We believe that when you travel with us, or think of travelling with us, you should expect high standards of service throughout your journey experience. As such, Greater Anglia will: As a priority provide you with a safe, clean, punctual and reliable train service Make it easier for you to buy tickets with the introduction of more facilities Treat you well and fairly when things go wrong Keep you informed about services, any planned changes and during disruption Let you know our performance and quality targets in advance, and report each period how we are doing Listen to you and engage with you more Historically, GA has been a healthy, profitable and premium-paying franchisee performing well against its customer, financial and contractual measures. This strong performance and commitment to continuous improvement was maintained throughout the pandemic emergency contracts and the National Rail Contract (NRC) - and was recently recognised with GA being named Passenger Operator of the Year at the National Rail Awards 2022. Furthermore, as well as delivering an entirely new fleet of trains and investing significant capital in the largest TOC-delivered infrastructure change programme the industry has ever seen, GA returned to being a positive net contributor to the industry s finances in 2022, as a result of excellent operational performance, customer service, revenue generation and cost management activity. Challenges expected within the first 12 months include: GA are currently going through a retender process for the Car Parks which will need to be embedded and managed. Ancillary Revenue is established but there is a need to continue to develop the ancillary opportunities across the portfolio to maximum revenue. Towards the end of the year, GA will be transferring ownership to the DFTO this will involve working with the franchise team to ensure that the property agreements are transferred correctly. Key deliverables within the first 12 months include: Taken a full handover from the current incumbent and ensure nothing is dropped and high standards are maintained. The Car Park contracts has been embedded and managed correctly while also looking at other opportunities to maximise revenue opportunities Demonstrate that you have built strong relationships across the business and with external stakeholders. Essential Hard Skills (Skills & Experience) Experienced commercial property professional with at least 15 years of experience working within a varied/broad property portfolio environment Member or Fellow of the Royal Institution of Chartered Surveyors Contract management experience able to undertake complex contractual negotiations (new lettings, lease expiries, rent reviews, station change, leases to facilitate project access) with other occupiers and/or their agents. Proven experience in prioritising workloads and making decisions - able to manage your time effectively Desirable: Understanding of the rail industry and rail legislation. Essential Soft Skills (Attributes & Behaviours) Engaging both externally and internally, strong communications skills, able to communicate across all levels Detail-orientated and process-driven ensuring work is done the right way Have the ability to remain calm under pressure, think on their feet and able to handle various situations Working Arrangements & Location: We expect candidates to spend 2 days in GA HQ (Holborn, London), and the remaining days remote or on-site across the network Greater Anglia Interview Process: 1st Stage interview: Face-to-face interview at GA HQ in London, conducted by Simone Bailey, Asset Management Director & Tina Viswambaran, Resourcing Manager 2nd Final Stage interview: Face-to-face interview at GA HQ with Simone Bailey and another member of her leadership team. Ford & Stanley Interview Process: 1st Stage: Candidate Discovery: An open, conversational and consultative discussion where interested candidates are assessed on their suitability for the role in the context of the above and challenged on how the opportunity lines up with their career aspirations, motivations, financial expectations and personal circumstances. 2nd Stage: The shortlist : Candidates are asked to reflect on the candidate discovery discussion, take time to reflect on the opportunity and undertake subsequent research on the client business reporting back on their thoughts, questions and providing additional specific information on their suitability (if applicable). Final checks of role, package and logistical alignments made. Good to know: Greater Anglia is a Train Operating company that runs the train service across the East of England and is currently owned by the Transport UK Group. GA parent company also operates the East Midlands Railway, London Northwestern Railway, West Midlands Railway and the Merseyrail concession, West Midlands plus bus services in London and Surrey. Transport UK East Anglia Limited has been appointed by the Department for Transport to operate services until 2025 when it will transition back into public ownership. The Head of Property will oversee the company s real estate portfolio and involves maximizing commercial leasing and revenue opportunities while meeting operational needs. The Greater Anglia estate includes an FRI Head lease with 134 stations, 7 train maintenance depots, 2 offices, and 75 car parks generating £18 million annually, along with a commercially let estate producing over £6 million per year. This position is 1 of 9 direct reports that sit in the Asset Management Executive leadership team. Has 1 direct report contract management administrator Candidates should have proven experience in managing diverse assets and skills in prioritising workloads and making decisions on Opex, Capex, and regulatory compliance, along with the ability to manage sensitive internal and external stakeholder matters. This role will lead and develop the property team, creating and implementing strategies to achieve the financial and performance targets through optimising lettings, investment, purchases, partnerships, property management and customer service. Key responsibilities include: Lead the business planning strategy for Ancillary revenue (Car parks, property, advertising and Taxi ranks) and production of the business plan. Provide accurate budgetary information and periodic income forecasts, taking into account turnover rents and sales trends for inclusion into the business plan. . click apply for full job details
Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be selected as the Specialist Recruitment partner for Valleys to Coast to appoint a Risk and Assurance Partner , a new and critical position within the Governance and Assurance Team, in helping the Group to deliver their ambitions as they enter into the growth phase of their business strategy. The Opportunity: As the Risk and Assurance Partner, you will play a critical role in ensuring that Valleys to Coast's risk management, assurance processes, and compliance responsibilities are effectively executed. You will work closely with the Director of Governance and Assurance to ensure they meet the highest standards in delivering their strategy and fulfilling their regulatory obligations. You will provide leadership on risk management and assurance frameworks, supporting senior leadership to identify, mitigate, and manage risks across the organisation. You will be the point of contact for internal audits, maintain key governance policies, and ensure the overall integrity of V2C's risk and assurance systems. Responsibilities: Risk Management Lead the development and implementation of V2C's Risk Management and Business Assurance Frameworks, ensuring effective oversight and controls. Assist the leadership team in identifying and managing risks, ensuring that they are mitigated proactively. Update the strategic risk register and work closely with directors to ensure that key risks are reviewed and addressed. Prepare and distribute regular risk reports to leadership and board members, ensuring that all stakeholders are informed of emerging risks. Maintain an awareness of sector-specific risks, providing briefings to the Board and the leadership team. Administer governance policies, including the risk management policy, ensuring adherence to best practices. Assurance Oversight, Liaison & Support Act as the key liaison between the organisation and V2C's internal audit provider, ensuring that audits are effectively scheduled, and results are delivered on time. Coordinate internal audit visits, ensuring teams are prepared with necessary evidence. Ensure that audit recommendations are tracked, and follow-up actions are taken in a timely manner. Maintain effective systems for capturing and managing actions arising from audits and other third-party assurance reports. Compliance and Other Duties Provide advice and guidance across the organisation on risk management and assurance. Support the development and continuous improvement of internal risk management practices. Assist with the maintenance of mandatory training related to risk and assurance. Act as a system administrator for governance and risk systems within the organisation. Leadership & Management Deputise for the Director of Governance and Assurance when necessary, presenting reports to leadership and board meetings. Lead and support cross-functional collaboration between teams to enhance risk and assurance reporting. Manage and mentor the Assurance Officer, promoting a high-performance culture. Support the team in delivering the Governance and Assurance operational plan and ensure alignment with organisational values and goals. Requirements: In-depth knowledge of internal audit, assurance frameworks, and risk management processes. Strong understanding of regulated sectors, especially social housing. Ability to manage complex risk and assurance matters and make sound decisions. Proven experience in internal audit and assurance frameworks. Demonstrated expertise in delivering risk management advice and mitigation strategies. High level of IT and data literacy to manage risk and assurance systems effectively. Benefits: Be part of a values-driven organisation that fosters growth and development with some fantastic benefits to include - Hybrid and flexible working: 9 day fortnight and early finish on a Friday Annual leave: 25 days increasing by 1 day for every completed year up to a maximum of 5 days plus bank holidays Competitive Pension: SHPs - Valleys to Coast contribute 3% more than you each month (minimum contribution where you pay 4%, V2C pay 7%; maximum contribution where you pay 6%, V2C pay 9%) Recognition events and thousands of retail discounts Health care cash plan to help you pay for essential health bills, as well as providing you with 24-hour access to GP advice, counselling and more. Application Process: Please note, Yolk Recruitment are managing this recruitment campaign. For a confidential discussion and to access the full job description before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your CV to Hannah Welfoot by 23:59 Thursday, 20th March 2025. Interviews will be held in person in Bridgend week commencing 31st March 2025. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Mar 14, 2025
Full time
Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be selected as the Specialist Recruitment partner for Valleys to Coast to appoint a Risk and Assurance Partner , a new and critical position within the Governance and Assurance Team, in helping the Group to deliver their ambitions as they enter into the growth phase of their business strategy. The Opportunity: As the Risk and Assurance Partner, you will play a critical role in ensuring that Valleys to Coast's risk management, assurance processes, and compliance responsibilities are effectively executed. You will work closely with the Director of Governance and Assurance to ensure they meet the highest standards in delivering their strategy and fulfilling their regulatory obligations. You will provide leadership on risk management and assurance frameworks, supporting senior leadership to identify, mitigate, and manage risks across the organisation. You will be the point of contact for internal audits, maintain key governance policies, and ensure the overall integrity of V2C's risk and assurance systems. Responsibilities: Risk Management Lead the development and implementation of V2C's Risk Management and Business Assurance Frameworks, ensuring effective oversight and controls. Assist the leadership team in identifying and managing risks, ensuring that they are mitigated proactively. Update the strategic risk register and work closely with directors to ensure that key risks are reviewed and addressed. Prepare and distribute regular risk reports to leadership and board members, ensuring that all stakeholders are informed of emerging risks. Maintain an awareness of sector-specific risks, providing briefings to the Board and the leadership team. Administer governance policies, including the risk management policy, ensuring adherence to best practices. Assurance Oversight, Liaison & Support Act as the key liaison between the organisation and V2C's internal audit provider, ensuring that audits are effectively scheduled, and results are delivered on time. Coordinate internal audit visits, ensuring teams are prepared with necessary evidence. Ensure that audit recommendations are tracked, and follow-up actions are taken in a timely manner. Maintain effective systems for capturing and managing actions arising from audits and other third-party assurance reports. Compliance and Other Duties Provide advice and guidance across the organisation on risk management and assurance. Support the development and continuous improvement of internal risk management practices. Assist with the maintenance of mandatory training related to risk and assurance. Act as a system administrator for governance and risk systems within the organisation. Leadership & Management Deputise for the Director of Governance and Assurance when necessary, presenting reports to leadership and board meetings. Lead and support cross-functional collaboration between teams to enhance risk and assurance reporting. Manage and mentor the Assurance Officer, promoting a high-performance culture. Support the team in delivering the Governance and Assurance operational plan and ensure alignment with organisational values and goals. Requirements: In-depth knowledge of internal audit, assurance frameworks, and risk management processes. Strong understanding of regulated sectors, especially social housing. Ability to manage complex risk and assurance matters and make sound decisions. Proven experience in internal audit and assurance frameworks. Demonstrated expertise in delivering risk management advice and mitigation strategies. High level of IT and data literacy to manage risk and assurance systems effectively. Benefits: Be part of a values-driven organisation that fosters growth and development with some fantastic benefits to include - Hybrid and flexible working: 9 day fortnight and early finish on a Friday Annual leave: 25 days increasing by 1 day for every completed year up to a maximum of 5 days plus bank holidays Competitive Pension: SHPs - Valleys to Coast contribute 3% more than you each month (minimum contribution where you pay 4%, V2C pay 7%; maximum contribution where you pay 6%, V2C pay 9%) Recognition events and thousands of retail discounts Health care cash plan to help you pay for essential health bills, as well as providing you with 24-hour access to GP advice, counselling and more. Application Process: Please note, Yolk Recruitment are managing this recruitment campaign. For a confidential discussion and to access the full job description before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your CV to Hannah Welfoot by 23:59 Thursday, 20th March 2025. Interviews will be held in person in Bridgend week commencing 31st March 2025. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Salesforce Administrator We are looking for a talented Salesforce Administrator to join the team in this hybrid working opportunity available as a 12 month fixed term contract to increase capacity in the team. The organisation is an equal opportunities employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. Position: Salesforce Administrator Location: Hybrid working with two days per week in the Bolton office combined with home working and travel across the Youth Zone network as required Salary: £31,000 - £36,000 per annum (dependent upon experience) Contract: Fixed term for 12 months (to increase capacity in the team) Hours: Full-time (37.5 hours/week) Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity & adoption pay; voluntary benefits with discounts on health & wellbeing, retail & leisure. Closing Date: 12noon on Tuesday 1st April 2025 please note that we may close the advert sooner depending on the volume of applications Interviews (in-person): Thursday 10th April 2025 in Warrington. There will also be a short values-based phone interview as part of the process About the Role The organisation manages multiple business operations through a customized Salesforce platform and a number of third-party integrations. This is an exciting time to join the Systems Team supporting ambitious growth plans to build new Youth Zones across the country. The Salesforce Administrator will play a key role in ensuring the stability and efficiency of the Salesforce org, which currently supports over 300 users and includes a number of custom objects and integrations. You will be responsible for: • Maintaining and optimising the Salesforce environment: Performing regular system maintenance, managing user access and security, and ensuring data integrity. • Empowering users: Providing technical support, troubleshooting issues, and supporting Youth Zone staff to utilise Salesforce effectively. • Driving continuous improvement: Identifying opportunities to enhance Salesforce functionality through no- and low-cost solutions, including workflow automation, process builders, and custom reports and dashboards. • Supporting Network growth: Playing a vital role in onboarding new Youth Zones onto the Salesforce platform, providing technical setup, data migration, and on-site support. About You You will have experience in Salesforce administration including user management, security settings, profiles and permission sets, and basic platform configuration and hands-on experience with Salesforce data management, including importing, exporting, and cleaning data. You will be Salesforce Administration Certified and will have a proven ability to troubleshoot and resolve Salesforce user issues and experience with workflow rules, process builders, or flow automation to streamline processes and data migration and integration between Salesforce and other systems. To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile. About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities. You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check. Other roles you may have experience of could include Salesforce, CRM, Salesforce Administrator, CRM Administrator, Salesforce Support, CRM Support, Salesforce Officer, CRM Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Mar 14, 2025
Full time
Salesforce Administrator We are looking for a talented Salesforce Administrator to join the team in this hybrid working opportunity available as a 12 month fixed term contract to increase capacity in the team. The organisation is an equal opportunities employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. Position: Salesforce Administrator Location: Hybrid working with two days per week in the Bolton office combined with home working and travel across the Youth Zone network as required Salary: £31,000 - £36,000 per annum (dependent upon experience) Contract: Fixed term for 12 months (to increase capacity in the team) Hours: Full-time (37.5 hours/week) Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity & adoption pay; voluntary benefits with discounts on health & wellbeing, retail & leisure. Closing Date: 12noon on Tuesday 1st April 2025 please note that we may close the advert sooner depending on the volume of applications Interviews (in-person): Thursday 10th April 2025 in Warrington. There will also be a short values-based phone interview as part of the process About the Role The organisation manages multiple business operations through a customized Salesforce platform and a number of third-party integrations. This is an exciting time to join the Systems Team supporting ambitious growth plans to build new Youth Zones across the country. The Salesforce Administrator will play a key role in ensuring the stability and efficiency of the Salesforce org, which currently supports over 300 users and includes a number of custom objects and integrations. You will be responsible for: • Maintaining and optimising the Salesforce environment: Performing regular system maintenance, managing user access and security, and ensuring data integrity. • Empowering users: Providing technical support, troubleshooting issues, and supporting Youth Zone staff to utilise Salesforce effectively. • Driving continuous improvement: Identifying opportunities to enhance Salesforce functionality through no- and low-cost solutions, including workflow automation, process builders, and custom reports and dashboards. • Supporting Network growth: Playing a vital role in onboarding new Youth Zones onto the Salesforce platform, providing technical setup, data migration, and on-site support. About You You will have experience in Salesforce administration including user management, security settings, profiles and permission sets, and basic platform configuration and hands-on experience with Salesforce data management, including importing, exporting, and cleaning data. You will be Salesforce Administration Certified and will have a proven ability to troubleshoot and resolve Salesforce user issues and experience with workflow rules, process builders, or flow automation to streamline processes and data migration and integration between Salesforce and other systems. To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile. About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities. You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check. Other roles you may have experience of could include Salesforce, CRM, Salesforce Administrator, CRM Administrator, Salesforce Support, CRM Support, Salesforce Officer, CRM Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Wonderseekers (the Charity behind Winchester Science Centre)
Join our leadership team as the Head of Digital Infrastructure and lead the development and delivery of our charity s IT strategy! Through this pivotal role you ll oversee the operation of Wonderseekers IT infrastructure, including its digital platforms, box office system and digital planetarium, as well as cyber security measures, identifying opportunities for improvement and innovation throughout. You ll have the chance to make a real impact in a growing, purpose-driven Charity, joining us in our mission to create a fairer world where every child treasures science, improves lives, and helps heal our planet! As part of a dynamic, collaborative team, you ll also have the opportunity to recruit and mentor an IT apprentice, fostering the next generation of tech talent. Wonderseekers is committed to looking after its staff, offering a supportive environment that prioritises wellbeing, work-life balance, and personal development. Job details Hours: 30-37.5 per week. Flexibility will be considered working a minimum of 30 hours per week (0.8 full time equivalent). Salary and holiday will be adjusted accordingly. Work pattern: Usually Monday to Friday working during office hours with occasional weekends Salary: £38,000-£43,000 per annum depending on experience (full-time) Contract: Permanent Line manager: Director of Finance and Operations Responsible for: IT Apprentice / IT Administrator (to be recruited). Holiday: 25 days per annum plus bank holidays (full-time). Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available. Location: Between both sites - Winchester Science Centre, Winchester, SO21 1HZ and Wonderseekers HQ, Eastleigh, SO50 9DE. Onsite presence is essential however remote working is possible for a small proportion of the time this can be discussed at interview. Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more. occasional weekends: To ensure oversight of the complete IT estate, this post holder will be expected to work occasional weekends, evenings and bank holidays for which time off in lieu will be available. The charity operates 7 days a week. Deadline: Please apply as soon as possible! We are operating a rolling deadline for this position and encourage you to apply as soon as possible. If your application sparks our interest, we will be in touch very quickly! Therefore as soon as we identify the right candidate, the role may be closed so we would recommend submitting your application early to avoid missing out. We are committed to finding the best fit for our team and look forward to reviewing your application. Please contact us if you d like to arrange an informal chat or have any questions about the role before applying by emailing (see website for email address). About our Charity Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included. The Role The Head of Digital Infrastructure will be a pivotal member of the leadership team, managing the charity s operational digital infrastructure, enabling a seamless interface between staff, technology and systems, and leading on the development and delivery of the Charity s IT strategy. Reporting to the Director of Finance and Operations, the post-holder will be responsible for the operation of Wonderseekers IT infrastructure, including its digital platforms, box office system and digital planetarium, as well as cyber security measures, identifying opportunities for improvement and innovation throughout. The role requires a hands-on approach, balancing day to day system administration with the management of IT contracts and digital tools such as databases. You will also take ownership of the digital exhibits, part of the wider, hands-on family friendly visitor attraction at Winchester Science Centre and be the Charity expert on the operation of the digital planetarium system. This role is part of a growing team and you will be responsible for the recruitment, training and development of an IT apprentice to support the delivery of the service. Through supporting our digital offer and the smooth operations of the Charity, this role offers an exciting opportunity to make a real impact within a dynamic and purpose driven organisation. Key Objectives To support the charity delivering on its charitable objectives by providing effective IT support, including box office/ticketing solutions and the Charity s websites To be the technical lead in the delivery of projects. Diagnose and resolve IT support issues. Ensure that the Charity has effective IT security systems and policies to protect systems from internal failure and external attack. To assist with the hardware, software and systems administration and maintenance of Office 365, Azure etc. To build and develop working relationships throughout the organisation and with external stakeholders to deliver effective infrastructure solutions. Key Responsibilities Managing Operational Infrastructure: Manage the Wonderseekers IT infrastructure and support contract to ensure cost effective and high quality service delivery. Support the successful launch and on-going operation of key digital infrastructure used across the charity, including databases, SharePoint sites, cloud based applications, planetarium and exhibits. Work collaboratively with the Commercial Operations team, external web developer and software provider to ensure delivery of an exceptional customer experience from landing on the Charity website to completion of a ticket purchase, minimising downtime wherever possible. Troubleshoot IT platform-related issues and liaise with developers when needed. Identify opportunities for operational improvement and innovation, and present these to senior stakeholders. Oversee and maintain IT infrastructure, ensuring high availability, security, and optimal performance, working with the Estates team and Technicians where required. Manage cloud services, IT providers and hardware procurement to support organisational needs. Implement and enforce IT policies and best practices. Work collaboratively with the People and Culture team to manage digital processes associated with new starters / leavers. Ad hoc tasks to support the smooth running of Wonderseekers and delivery of the charity s strategy. Digital Platform Management: Maintain and enhance Wonderseekers internal staff communications platform to improve user experience and efficiency. Identify and implement system upgrades, customisations, and integrations to meet staff needs. Provide training and support to staff on platform usage and IT best practices. Project Management: Lead operational projects aimed at improving internal operations efficiency and/or technology integration. Manage timelines, budgets, and resources for IT and digital infrastructure projects. Be point of contact for new ideas and operations initiatives across the Charity to ensure these are shared in a cohesive and structured manner. Collaborate with cross-functional teams to ensure project alignment with organisational goals. Monitor and report on key performance metrics related to IT and operations. Identify and implement solutions to operational challenges to enhance productivity. Cybersecurity and Risk Management: Drive cybersecurity improvements by implementing best practices and proactive security measures. Ensure compliance with data protection regulations and industry standards. Conduct regular security assessments and risk analysis to safeguard IT infrastructure, sensitive information and Charitable delivery. Interview Process: We look forward to getting to know you through our friendly and welcoming interview process. The interview is likely to include a pre-interview task and questions from our panel. Interview questions will be circulated in advance. We can t wait to hear from you! Please contact us if you d like to arrange an informal chat, or have any questions about the role before applying (see website for email address). Ready to Apply? When you are ready to apply, please submit your application through our recruitment portal on our website.
Mar 14, 2025
Full time
Join our leadership team as the Head of Digital Infrastructure and lead the development and delivery of our charity s IT strategy! Through this pivotal role you ll oversee the operation of Wonderseekers IT infrastructure, including its digital platforms, box office system and digital planetarium, as well as cyber security measures, identifying opportunities for improvement and innovation throughout. You ll have the chance to make a real impact in a growing, purpose-driven Charity, joining us in our mission to create a fairer world where every child treasures science, improves lives, and helps heal our planet! As part of a dynamic, collaborative team, you ll also have the opportunity to recruit and mentor an IT apprentice, fostering the next generation of tech talent. Wonderseekers is committed to looking after its staff, offering a supportive environment that prioritises wellbeing, work-life balance, and personal development. Job details Hours: 30-37.5 per week. Flexibility will be considered working a minimum of 30 hours per week (0.8 full time equivalent). Salary and holiday will be adjusted accordingly. Work pattern: Usually Monday to Friday working during office hours with occasional weekends Salary: £38,000-£43,000 per annum depending on experience (full-time) Contract: Permanent Line manager: Director of Finance and Operations Responsible for: IT Apprentice / IT Administrator (to be recruited). Holiday: 25 days per annum plus bank holidays (full-time). Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available. Location: Between both sites - Winchester Science Centre, Winchester, SO21 1HZ and Wonderseekers HQ, Eastleigh, SO50 9DE. Onsite presence is essential however remote working is possible for a small proportion of the time this can be discussed at interview. Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more. occasional weekends: To ensure oversight of the complete IT estate, this post holder will be expected to work occasional weekends, evenings and bank holidays for which time off in lieu will be available. The charity operates 7 days a week. Deadline: Please apply as soon as possible! We are operating a rolling deadline for this position and encourage you to apply as soon as possible. If your application sparks our interest, we will be in touch very quickly! Therefore as soon as we identify the right candidate, the role may be closed so we would recommend submitting your application early to avoid missing out. We are committed to finding the best fit for our team and look forward to reviewing your application. Please contact us if you d like to arrange an informal chat or have any questions about the role before applying by emailing (see website for email address). About our Charity Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included. The Role The Head of Digital Infrastructure will be a pivotal member of the leadership team, managing the charity s operational digital infrastructure, enabling a seamless interface between staff, technology and systems, and leading on the development and delivery of the Charity s IT strategy. Reporting to the Director of Finance and Operations, the post-holder will be responsible for the operation of Wonderseekers IT infrastructure, including its digital platforms, box office system and digital planetarium, as well as cyber security measures, identifying opportunities for improvement and innovation throughout. The role requires a hands-on approach, balancing day to day system administration with the management of IT contracts and digital tools such as databases. You will also take ownership of the digital exhibits, part of the wider, hands-on family friendly visitor attraction at Winchester Science Centre and be the Charity expert on the operation of the digital planetarium system. This role is part of a growing team and you will be responsible for the recruitment, training and development of an IT apprentice to support the delivery of the service. Through supporting our digital offer and the smooth operations of the Charity, this role offers an exciting opportunity to make a real impact within a dynamic and purpose driven organisation. Key Objectives To support the charity delivering on its charitable objectives by providing effective IT support, including box office/ticketing solutions and the Charity s websites To be the technical lead in the delivery of projects. Diagnose and resolve IT support issues. Ensure that the Charity has effective IT security systems and policies to protect systems from internal failure and external attack. To assist with the hardware, software and systems administration and maintenance of Office 365, Azure etc. To build and develop working relationships throughout the organisation and with external stakeholders to deliver effective infrastructure solutions. Key Responsibilities Managing Operational Infrastructure: Manage the Wonderseekers IT infrastructure and support contract to ensure cost effective and high quality service delivery. Support the successful launch and on-going operation of key digital infrastructure used across the charity, including databases, SharePoint sites, cloud based applications, planetarium and exhibits. Work collaboratively with the Commercial Operations team, external web developer and software provider to ensure delivery of an exceptional customer experience from landing on the Charity website to completion of a ticket purchase, minimising downtime wherever possible. Troubleshoot IT platform-related issues and liaise with developers when needed. Identify opportunities for operational improvement and innovation, and present these to senior stakeholders. Oversee and maintain IT infrastructure, ensuring high availability, security, and optimal performance, working with the Estates team and Technicians where required. Manage cloud services, IT providers and hardware procurement to support organisational needs. Implement and enforce IT policies and best practices. Work collaboratively with the People and Culture team to manage digital processes associated with new starters / leavers. Ad hoc tasks to support the smooth running of Wonderseekers and delivery of the charity s strategy. Digital Platform Management: Maintain and enhance Wonderseekers internal staff communications platform to improve user experience and efficiency. Identify and implement system upgrades, customisations, and integrations to meet staff needs. Provide training and support to staff on platform usage and IT best practices. Project Management: Lead operational projects aimed at improving internal operations efficiency and/or technology integration. Manage timelines, budgets, and resources for IT and digital infrastructure projects. Be point of contact for new ideas and operations initiatives across the Charity to ensure these are shared in a cohesive and structured manner. Collaborate with cross-functional teams to ensure project alignment with organisational goals. Monitor and report on key performance metrics related to IT and operations. Identify and implement solutions to operational challenges to enhance productivity. Cybersecurity and Risk Management: Drive cybersecurity improvements by implementing best practices and proactive security measures. Ensure compliance with data protection regulations and industry standards. Conduct regular security assessments and risk analysis to safeguard IT infrastructure, sensitive information and Charitable delivery. Interview Process: We look forward to getting to know you through our friendly and welcoming interview process. The interview is likely to include a pre-interview task and questions from our panel. Interview questions will be circulated in advance. We can t wait to hear from you! Please contact us if you d like to arrange an informal chat, or have any questions about the role before applying (see website for email address). Ready to Apply? When you are ready to apply, please submit your application through our recruitment portal on our website.
Data Administrator - Chesterfield Hybrid £27000 Your new company Working for a leading manufacturing business in Chesterfield, you will be part of a specialist data management team. The main purpose of the role will be to support the operational business with the analysis and management of master data sets. Key vacancy information This position is based in Chesterfield S41 , applicants will ideally live in the local area The role is permanent Based and in a small and friendly team Hybrid working is available after the initial training/ induction period ( 2 weeks full office contact then 2- 3 days working from home) We ask that applicants live in a local area commutable to Chesterfield Salary guide £27,000 salary guide dependent on experience Full time Monday to Friday 8.30 - 5pm with 1 hour for lunch period Competitive benefits Free parking onsite Modern office facilities Your new role This is an exciting opportunity to join a growing business. The vacancy is based in an established, friendly team with a supportive Manager. The main purpose of the role is to take responsibility for the daily creation, maintenance and management of master data information. This master data is used across the wider business supporting with operational decision making and governance of product information. Daily duties will include data management of large data sets, Excel based reporting and analysis of the quality and performance of the data. The role would suit a candidate with excellent data administration management skills , previous master data administration experience and excellent data analysis skills. Successful applicants will ideally be able to demonstrate previous experience of being able to complete the following duties of the job, these will include; - Take a lead on master data management analysis and continuous improvement programs - Extensive data entry, administration - Implementation of data controls to manage the quality of the data - Assist with projects to improve the data performance and use in the wider operational business - Use of Excel to an intermediate level to include pivot table and 'v' look up functions would be needed - Use of Oracle EBS suite/ Oracle Agile previous knowledge would be desirable but not essential, SAP experience would be useful - Support with product data configurations - item creation on the system and costing elements and standard cost components - Assign manufacturing routings within the business - Apply pricing data to the master product data , publish and maintain pricing listings - Work with the wider business Customer Service / Operations/ Finance - Complete governance and audit reviews around master data to ensure the quality of the data and generate associated reports What you'll need to succeed This is a fantastic role for someone who can demonstrate the following upon application ; - Excellent Data Analysis skills - The ability to handle large data sets for master data and handle some repetitive data processing tasks - Data management experience ideally within a manufacturing setting - Intermediate/ Advance level of ability with Excel is required - Oracle SQL - familiarity with SQL would be ideal not essential - Graduate level suitable also What you'll get in return The role is permanent Based in a small and friendly team Hybrid working is available after the initial training/ induction period ( 2 weeks full office contact then 2- 3 days working from home) Salary guide £27000 salary guide dependent on experience Full time Monday to Friday 8.30 - 5pm with 1 hour for lunch period Competitive benefits Free parking onsite Modern office facilities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Mar 14, 2025
Full time
Data Administrator - Chesterfield Hybrid £27000 Your new company Working for a leading manufacturing business in Chesterfield, you will be part of a specialist data management team. The main purpose of the role will be to support the operational business with the analysis and management of master data sets. Key vacancy information This position is based in Chesterfield S41 , applicants will ideally live in the local area The role is permanent Based and in a small and friendly team Hybrid working is available after the initial training/ induction period ( 2 weeks full office contact then 2- 3 days working from home) We ask that applicants live in a local area commutable to Chesterfield Salary guide £27,000 salary guide dependent on experience Full time Monday to Friday 8.30 - 5pm with 1 hour for lunch period Competitive benefits Free parking onsite Modern office facilities Your new role This is an exciting opportunity to join a growing business. The vacancy is based in an established, friendly team with a supportive Manager. The main purpose of the role is to take responsibility for the daily creation, maintenance and management of master data information. This master data is used across the wider business supporting with operational decision making and governance of product information. Daily duties will include data management of large data sets, Excel based reporting and analysis of the quality and performance of the data. The role would suit a candidate with excellent data administration management skills , previous master data administration experience and excellent data analysis skills. Successful applicants will ideally be able to demonstrate previous experience of being able to complete the following duties of the job, these will include; - Take a lead on master data management analysis and continuous improvement programs - Extensive data entry, administration - Implementation of data controls to manage the quality of the data - Assist with projects to improve the data performance and use in the wider operational business - Use of Excel to an intermediate level to include pivot table and 'v' look up functions would be needed - Use of Oracle EBS suite/ Oracle Agile previous knowledge would be desirable but not essential, SAP experience would be useful - Support with product data configurations - item creation on the system and costing elements and standard cost components - Assign manufacturing routings within the business - Apply pricing data to the master product data , publish and maintain pricing listings - Work with the wider business Customer Service / Operations/ Finance - Complete governance and audit reviews around master data to ensure the quality of the data and generate associated reports What you'll need to succeed This is a fantastic role for someone who can demonstrate the following upon application ; - Excellent Data Analysis skills - The ability to handle large data sets for master data and handle some repetitive data processing tasks - Data management experience ideally within a manufacturing setting - Intermediate/ Advance level of ability with Excel is required - Oracle SQL - familiarity with SQL would be ideal not essential - Graduate level suitable also What you'll get in return The role is permanent Based in a small and friendly team Hybrid working is available after the initial training/ induction period ( 2 weeks full office contact then 2- 3 days working from home) Salary guide £27000 salary guide dependent on experience Full time Monday to Friday 8.30 - 5pm with 1 hour for lunch period Competitive benefits Free parking onsite Modern office facilities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Helpdesk Administrator and Receptionist, Southampton, £25,000 Your new company Working for a leading real estate business in central Southampton, you will provide exceptional customer service and business support in order to contribute to the growth and success of the business. Benefits include free parking, £25k salary, holiday and pension. Your new role You will carry out reception and administration duties for the business whilst managing reports and system updates in a timely manner. Create accurate POs, raise invoices and attend monthly contract review meetings. Day-to-day operation of a QFM and Financial systemDay-to-day liaison and updates with key customersDay-to-day liaison and updates with management teamDay-to-day liaison and organisational assistance to the engineering teamEnsuring that SLA and KPIs are met through effective management of the QFM systemUnderstand, anticipate and deliver customer (internal and external) needs while building effective relationships.Positively respond to both our internal and external customers through effective communication and personal accessibility. Understand procedures and processes and operate them to the required standard. Achieve results within quality and time restraints.Perform with an understanding of business requirements and changes and ensure continuous improvement.Actively participate in a diverse and effective team.Convey messages and ideas clearly and openly. What you'll need to succeed You will have previous experience in administration, customer service or as a receptionist with strong IT skills and fantastic communication and organisation. Preferably available at short notice, but candidates with a longer notice period will be considered. What you'll get in return You will receive a permanent opportunity that offers a range of skills and experience within a professional environment. Further opportunity within the business is possible and holiday, pension and free parking. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Mar 14, 2025
Full time
Helpdesk Administrator and Receptionist, Southampton, £25,000 Your new company Working for a leading real estate business in central Southampton, you will provide exceptional customer service and business support in order to contribute to the growth and success of the business. Benefits include free parking, £25k salary, holiday and pension. Your new role You will carry out reception and administration duties for the business whilst managing reports and system updates in a timely manner. Create accurate POs, raise invoices and attend monthly contract review meetings. Day-to-day operation of a QFM and Financial systemDay-to-day liaison and updates with key customersDay-to-day liaison and updates with management teamDay-to-day liaison and organisational assistance to the engineering teamEnsuring that SLA and KPIs are met through effective management of the QFM systemUnderstand, anticipate and deliver customer (internal and external) needs while building effective relationships.Positively respond to both our internal and external customers through effective communication and personal accessibility. Understand procedures and processes and operate them to the required standard. Achieve results within quality and time restraints.Perform with an understanding of business requirements and changes and ensure continuous improvement.Actively participate in a diverse and effective team.Convey messages and ideas clearly and openly. What you'll need to succeed You will have previous experience in administration, customer service or as a receptionist with strong IT skills and fantastic communication and organisation. Preferably available at short notice, but candidates with a longer notice period will be considered. What you'll get in return You will receive a permanent opportunity that offers a range of skills and experience within a professional environment. Further opportunity within the business is possible and holiday, pension and free parking. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Yardi Systems Administration Assistant Manager - London - OUR CLIENT is a highly reputable and award-winning multinational real estate investment and asset management firm focused on long-term investment solutions. They prioritise collaboration with their clients and mutual support across the globe. Currently, they are seeking to hire a Yardi Systems Administration Assistant Manager to join their experienced real estate operations team, which consists of fund managers, analysts, and operations professionals based throughout Europe. This role will encompass responsibilities in financial accounting, corporate reporting, taxation, fund structuring, and asset servicing for all aspects of the real estate business. THE ROLE RESPONSIBILITIES of a Yardi Systems Administration Assistant Manager will include: Being responsible for providing support to the real estate investment managers, research team and other group functions. Working alongside colleagues within the Operations team and Technology, the role holder will help to manage and enhance Yardi Voyager to ensure value maximisation, improve process efficiency and maintain an appropriate controls environment. Working closely with other departments as well as external third-party service providers including managing agents, fund administrators and auditors. Setting up new legal entities, properties. Triaging user requests / issues. Setting up general ledger and bank accounts. Resolving third-party Property Managing Agents issues / requests. Responding to information requests using standard reports within Yardi Voyager. Overseeing data quality - investigating and triaging data quality issues. Providing general system training to both internal and external users. Supporting the development of Policies and Standard Operating Procedures. Creating and maintaining invoice templates. Creating and maintaining workflows. Coordinating user access and IP information collection. Completing custom system setup (invoice templates, workflows, etc.). Organising and managing system and UAT testing. Researching and presenting new Yardi Voyager features. Co-ordinating updates, software changes or emergency issues with all users. Performing system maintenance and update tasks as part of BAU Activities. Driving process improvements, simplification and automation of processes. Monitoring Client Central for latest webinars product updates, documentation and technical tips. Attend Yardi Advanced Solutions Conferences (YASC) and Yardi End User group meetings. Taking minutes and notes from YASC, UK User Group, and other meetings as necessary. Ensuring compliance with procedures and controls and internal risk policies. THE PERSON and SKILLS REQUIREMENTS for a Yardi Systems Administration Assistant Manager : 2+ Years' experience supporting Yardi products, in particular, Yardi Voyager 7S The client would actively consider candidates in a property or client accounting / financial administration role with good Yardi systems and product exposure who want to transition across. Understanding systems related property management processes (e.g. AP, AR, Treasury, Lease admin, etc.). Experience in implementing and/or upgrading Yardi Experience in working with multiple Property Managing Agents (both UK and Europe). Understanding systems related property management processes (e.g. AP, AR, Treasury, Lease admin, etc.). Attention to detail and a good work ethic is vital. BENEFITS: Comprehensive benefits package including good pension, bonus, health and well-being, etc. Support for Development: Opportunities for continuous learning and growth. Flexible and hybrid working - Emphasising work-life balance. This is an excellent opportunity for an individual with in-depth knowledge of Yardi Voyager and experience in system administration support to join a real estate operations team and feel like they're part of something bigger. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Mar 14, 2025
Full time
Yardi Systems Administration Assistant Manager - London - OUR CLIENT is a highly reputable and award-winning multinational real estate investment and asset management firm focused on long-term investment solutions. They prioritise collaboration with their clients and mutual support across the globe. Currently, they are seeking to hire a Yardi Systems Administration Assistant Manager to join their experienced real estate operations team, which consists of fund managers, analysts, and operations professionals based throughout Europe. This role will encompass responsibilities in financial accounting, corporate reporting, taxation, fund structuring, and asset servicing for all aspects of the real estate business. THE ROLE RESPONSIBILITIES of a Yardi Systems Administration Assistant Manager will include: Being responsible for providing support to the real estate investment managers, research team and other group functions. Working alongside colleagues within the Operations team and Technology, the role holder will help to manage and enhance Yardi Voyager to ensure value maximisation, improve process efficiency and maintain an appropriate controls environment. Working closely with other departments as well as external third-party service providers including managing agents, fund administrators and auditors. Setting up new legal entities, properties. Triaging user requests / issues. Setting up general ledger and bank accounts. Resolving third-party Property Managing Agents issues / requests. Responding to information requests using standard reports within Yardi Voyager. Overseeing data quality - investigating and triaging data quality issues. Providing general system training to both internal and external users. Supporting the development of Policies and Standard Operating Procedures. Creating and maintaining invoice templates. Creating and maintaining workflows. Coordinating user access and IP information collection. Completing custom system setup (invoice templates, workflows, etc.). Organising and managing system and UAT testing. Researching and presenting new Yardi Voyager features. Co-ordinating updates, software changes or emergency issues with all users. Performing system maintenance and update tasks as part of BAU Activities. Driving process improvements, simplification and automation of processes. Monitoring Client Central for latest webinars product updates, documentation and technical tips. Attend Yardi Advanced Solutions Conferences (YASC) and Yardi End User group meetings. Taking minutes and notes from YASC, UK User Group, and other meetings as necessary. Ensuring compliance with procedures and controls and internal risk policies. THE PERSON and SKILLS REQUIREMENTS for a Yardi Systems Administration Assistant Manager : 2+ Years' experience supporting Yardi products, in particular, Yardi Voyager 7S The client would actively consider candidates in a property or client accounting / financial administration role with good Yardi systems and product exposure who want to transition across. Understanding systems related property management processes (e.g. AP, AR, Treasury, Lease admin, etc.). Experience in implementing and/or upgrading Yardi Experience in working with multiple Property Managing Agents (both UK and Europe). Understanding systems related property management processes (e.g. AP, AR, Treasury, Lease admin, etc.). Attention to detail and a good work ethic is vital. BENEFITS: Comprehensive benefits package including good pension, bonus, health and well-being, etc. Support for Development: Opportunities for continuous learning and growth. Flexible and hybrid working - Emphasising work-life balance. This is an excellent opportunity for an individual with in-depth knowledge of Yardi Voyager and experience in system administration support to join a real estate operations team and feel like they're part of something bigger. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Job Title: ICT Database Specialist Location : South Wales Police Headquarters, Bridgend, Wales Salary: £45,147 - £52,491 Job Type: Permanent / Full time About Us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! About the role: We are seeking a skilled and motivated Database and Application Delivery Specialist. As a Database and Application Delivery Specialist, you will be a key member of the ICT Database team responsible for scoping, installing, configuring, supporting, and optimizing our databases (predominantly Microsoft SQL) of Local and National policing services within Wales and the UK police service and delivering applications to various clients. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring data integrity, security, and availability as well as driving process improvements and enhancing system performance. The Database Specialist role works in the Technical Delivery section of the ICT Department and reports to the Database Team Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure. Duties and Responsibilities: To develop and maintain the Force's underlying Database infrastructure thereby allowing South Wales Police to function in an efficient and operationally beneficial manner. To analyse the performance of the database infrastructure and fine tune where applicable. To design, develop, test and deploy complex databases. Create and maintain documentation for database and application processes. Ensure data integrity and security for all databases. Provide technical support and troubleshoot issues related to database and applications. About you: Must be qualified to Degree level standard or be able to demonstrate equivalent skills and abilities. Experience and knowledge of the following technologies, concepts, and procedures: RDBMS technologies (largely Microsoft SQL Server) Database Backup Database Recovery Database Security Database Performance Tuning and Optimisation Database client software configuration Database Capacity Planning Strong knowledge of SQL databases Experience in database administration Must be aware of the strategic operational implications of effective Database technologies upon the organisation. Benefits: The Database Specialist role works in the Technical Delivery section of the ICT Department and reports to the Database Team Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of Database Administrator (DBA), Senior Database Engineer, Data Management Specialist, Database Systems Architect, and Cloud Database Specialist may also be considered.
Mar 14, 2025
Full time
Job Title: ICT Database Specialist Location : South Wales Police Headquarters, Bridgend, Wales Salary: £45,147 - £52,491 Job Type: Permanent / Full time About Us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! About the role: We are seeking a skilled and motivated Database and Application Delivery Specialist. As a Database and Application Delivery Specialist, you will be a key member of the ICT Database team responsible for scoping, installing, configuring, supporting, and optimizing our databases (predominantly Microsoft SQL) of Local and National policing services within Wales and the UK police service and delivering applications to various clients. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring data integrity, security, and availability as well as driving process improvements and enhancing system performance. The Database Specialist role works in the Technical Delivery section of the ICT Department and reports to the Database Team Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure. Duties and Responsibilities: To develop and maintain the Force's underlying Database infrastructure thereby allowing South Wales Police to function in an efficient and operationally beneficial manner. To analyse the performance of the database infrastructure and fine tune where applicable. To design, develop, test and deploy complex databases. Create and maintain documentation for database and application processes. Ensure data integrity and security for all databases. Provide technical support and troubleshoot issues related to database and applications. About you: Must be qualified to Degree level standard or be able to demonstrate equivalent skills and abilities. Experience and knowledge of the following technologies, concepts, and procedures: RDBMS technologies (largely Microsoft SQL Server) Database Backup Database Recovery Database Security Database Performance Tuning and Optimisation Database client software configuration Database Capacity Planning Strong knowledge of SQL databases Experience in database administration Must be aware of the strategic operational implications of effective Database technologies upon the organisation. Benefits: The Database Specialist role works in the Technical Delivery section of the ICT Department and reports to the Database Team Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of Database Administrator (DBA), Senior Database Engineer, Data Management Specialist, Database Systems Architect, and Cloud Database Specialist may also be considered.
The Training/Engineering Administrator s role is to assist the training department in the day-to-day running of the department, including organising and related administration of 145 training. Day-to-day engineering administration tasks involved in the onboarding of individuals and ongoing compliance training of engineering colleagues. The role: Enrolling and tracking of mandatory 145 training across the client s network. Assisting in the organisation and preparation of training, including but not limited to booking candidates, printing of course materials, booking rooms and resources. Communicating with training candidates, managers and instructional colleagues to ensure efficient operations and any requirements to help foster a positive learning environment. Collating relevant certificates and licences from new starters and course candidates. Updating and general housekeeping of the company s Learning Management System (LMS) as well as report generation and KPI reporting. Involvement in the organisation and participation in local STEM activity including but not limited to organising work experience and school visits. Drive your own continuous professional development and work with key stakeholders to help achieve continuous improvement across the training department and wider organisation. New starter administration including but not limited to completing vetting, enrolling in required training, uniform ordering and setting up on relevant systems. Arranging job related training such as airside driving, boom etc. and any relevant medicals. Booking of travel and accommodation where required for instructors and colleagues. Any other administrative duties and reasonable requests as instructed by management. Occasional requirements for travel to other locations, may include abroad. The normal working day is between 08:30 and 17:00 on Monday to Thursday and between 08:30 and 14:30 on Friday. 30 minutes is provided for lunch. Some flexibility may be required. Skills & Abilities: Minimum of 2 years experience in an administrative role (preferably in an aviation or technical training environment). Experience with training management systems and record- keeping is advantageous. Right to work in the UK (sponsorship not available) Self-management / managing workload strong organisational skills. Working at pace. Flexible / agile. Pro-active / problem solving mindset. Attention to detail / accuracy in record- keeping. Customer focused. Committed to following processes / procedures. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Excellent interpersonal and observational skills. Knowledge of CAA / EASA Part 145 regulations and aviation maintenance standards an advantage. Commitment to training and personal development. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Mar 14, 2025
Full time
The Training/Engineering Administrator s role is to assist the training department in the day-to-day running of the department, including organising and related administration of 145 training. Day-to-day engineering administration tasks involved in the onboarding of individuals and ongoing compliance training of engineering colleagues. The role: Enrolling and tracking of mandatory 145 training across the client s network. Assisting in the organisation and preparation of training, including but not limited to booking candidates, printing of course materials, booking rooms and resources. Communicating with training candidates, managers and instructional colleagues to ensure efficient operations and any requirements to help foster a positive learning environment. Collating relevant certificates and licences from new starters and course candidates. Updating and general housekeeping of the company s Learning Management System (LMS) as well as report generation and KPI reporting. Involvement in the organisation and participation in local STEM activity including but not limited to organising work experience and school visits. Drive your own continuous professional development and work with key stakeholders to help achieve continuous improvement across the training department and wider organisation. New starter administration including but not limited to completing vetting, enrolling in required training, uniform ordering and setting up on relevant systems. Arranging job related training such as airside driving, boom etc. and any relevant medicals. Booking of travel and accommodation where required for instructors and colleagues. Any other administrative duties and reasonable requests as instructed by management. Occasional requirements for travel to other locations, may include abroad. The normal working day is between 08:30 and 17:00 on Monday to Thursday and between 08:30 and 14:30 on Friday. 30 minutes is provided for lunch. Some flexibility may be required. Skills & Abilities: Minimum of 2 years experience in an administrative role (preferably in an aviation or technical training environment). Experience with training management systems and record- keeping is advantageous. Right to work in the UK (sponsorship not available) Self-management / managing workload strong organisational skills. Working at pace. Flexible / agile. Pro-active / problem solving mindset. Attention to detail / accuracy in record- keeping. Customer focused. Committed to following processes / procedures. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Excellent interpersonal and observational skills. Knowledge of CAA / EASA Part 145 regulations and aviation maintenance standards an advantage. Commitment to training and personal development. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
