Key Essential Skills: 5+ year experience in a technical support or NOC or a similar position. Experience working in a technical role within a Managed Services environment. Experience of managing shifts to ensure full cover, ideally with 24/7 experience. Extensive experience in NOC operations, including monitoring and incident management. Strong knowledge of networking fundamentals (eg, LAN, WAN, VPN, TCP/IP). Expertise in Wintel systems (Windows Server, Active Directory, etc.). Proven capability in endpoint management and troubleshooting. Exceptional problem-solving skills and a proactive approach to issue resolution. Strong leadership and team management experience. Certifications such as CCNA, ITIL Foundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Desirable Skills: Knowledge of ITIL frameworks and best practices. Approachable and pro-active with excellent interpersonal skills, experience building inter team relationships. Excellent communication skills - both written and verbal. An ability and interest in understanding new technologies and integrating them into existing workflow and processes. An ability to explain technical content to non-technical audiences. A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team. Overview: We are looking for a Senior NOC Team Leader to oversee and streamline network operations for a leading banking organization. You'll play a crucial role in ensuring system uptime, incident response, and operational efficiency while leveraging your expertise in networking, and Wintel systems. This position offers an exciting opportunity to work at the forefront of technology in the financial sector, providing mission-critical support. Role & Responsibilities: Lead the NOC team, ensuring high availability and performance of banking systems and services. Monitor infrastructure, applications, and endpoints for performance, reliability, and security using advanced tools. Manage incident escalation and resolution processes to minimize downtime and ensure SLA adherence. Collaborate with cross-functional teams to drive root cause analysis and preventive measures. Develop and implement operational procedures, documentation, and training for NOC staff. Oversee updates, patches, and maintenance for network, server, and endpoint devices. Provide strategic input into infrastructure improvements and capacity planning. Act as the primary point of contact for critical incidents and escalations during on-call rotations. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success. To see our list of core capabilities please click here.
Mar 27, 2025
Full time
Key Essential Skills: 5+ year experience in a technical support or NOC or a similar position. Experience working in a technical role within a Managed Services environment. Experience of managing shifts to ensure full cover, ideally with 24/7 experience. Extensive experience in NOC operations, including monitoring and incident management. Strong knowledge of networking fundamentals (eg, LAN, WAN, VPN, TCP/IP). Expertise in Wintel systems (Windows Server, Active Directory, etc.). Proven capability in endpoint management and troubleshooting. Exceptional problem-solving skills and a proactive approach to issue resolution. Strong leadership and team management experience. Certifications such as CCNA, ITIL Foundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Desirable Skills: Knowledge of ITIL frameworks and best practices. Approachable and pro-active with excellent interpersonal skills, experience building inter team relationships. Excellent communication skills - both written and verbal. An ability and interest in understanding new technologies and integrating them into existing workflow and processes. An ability to explain technical content to non-technical audiences. A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team. Overview: We are looking for a Senior NOC Team Leader to oversee and streamline network operations for a leading banking organization. You'll play a crucial role in ensuring system uptime, incident response, and operational efficiency while leveraging your expertise in networking, and Wintel systems. This position offers an exciting opportunity to work at the forefront of technology in the financial sector, providing mission-critical support. Role & Responsibilities: Lead the NOC team, ensuring high availability and performance of banking systems and services. Monitor infrastructure, applications, and endpoints for performance, reliability, and security using advanced tools. Manage incident escalation and resolution processes to minimize downtime and ensure SLA adherence. Collaborate with cross-functional teams to drive root cause analysis and preventive measures. Develop and implement operational procedures, documentation, and training for NOC staff. Oversee updates, patches, and maintenance for network, server, and endpoint devices. Provide strategic input into infrastructure improvements and capacity planning. Act as the primary point of contact for critical incidents and escalations during on-call rotations. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success. To see our list of core capabilities please click here.
Operations Director South Staffs Water Location: Green Lane, Walsall Remuneration: £120k + negotiable DOE plus excellent package Travel : 30%+ Lead the Future of Water Operations At South Staffs Water, delivering safe, reliable, and high-quality water to our communities is at the heart of what we do. As Operations Director , you will take full accountability for our operational strategy, driving transformation, resilience, and efficiency across our water production, treatment, and distribution services. This is a pivotal leadership role, offering the opportunity to shape the future of water services in a regulated environment while ensuring the highest standards of service, sustainability, and innovation. Why Join Us? Lead at scale Oversee multi-region operations, ensuring high performance and reliability. Drive transformation Implement cutting-edge technologies, automation, and digital strategies. Make an impact Enhance water sustainability, resilience, and regulatory compliance. Build a high-performing team Inspire and develop a culture of accountability, safety, and excellence. Your Role Reporting directly to the Managing Director, you will: Deliver our safety culture lead and continuously improve our safety culture Shape operational strategy Lead transformational change to optimise infrastructure and service delivery. Ensure operational excellence Maintain best-in-class water production, treatment, and distribution while exceeding regulatory and customer expectations. Champion innovation Drive digitalisation, automation, and smart technology adoption to sustainability enhance efficiency. Strengthen resilience Develop business continuity plans, asset optimisation strategies, and environmental sustainability initiatives. Engage with regulators Act as the primary operational representative, ensuring compliance with Ofwat, DWI, and the Environment Agency. Drive financial performance Deliver cost efficiencies while ensuring sustainable investment in operations. What We re Looking For We need a strategic and hands-on leader with deep expertise in operations management within water, utilities, or another regulated industry. You will bring: Extensive senior leadership experience in large-scale operations, ideally in the utility or water sector, with experience in leading, developing and supporting large teams. Technical expertise in chemically driven treatment and asset management. Proven ability to drive transformation through innovation, digitalisation, and process improvement. Regulatory knowledge and experience engaging with regulators and industry bodies Commitment to health, safety, and environmental compliance. Strong stakeholder management skills, with the ability to influence at all levels. Financial acumen, with a track record of delivering efficiencies and cost-effective solutions. Your Background Degree in Engineering, Water Management, Operations Management, or a related field (essential). Chartered status with a relevant professional institution (desirable). Leadership or management qualification (desirable). NEBOSH or IOSH qualification (desirable). Ready to Lead? If you are a forward-thinking operational leader with the ambition and expertise to drive excellence, t his is your opportunity to make a real impact. Join South Staffs Water and play a key role in shaping a sustainable and resilient future for water services. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Mar 27, 2025
Full time
Operations Director South Staffs Water Location: Green Lane, Walsall Remuneration: £120k + negotiable DOE plus excellent package Travel : 30%+ Lead the Future of Water Operations At South Staffs Water, delivering safe, reliable, and high-quality water to our communities is at the heart of what we do. As Operations Director , you will take full accountability for our operational strategy, driving transformation, resilience, and efficiency across our water production, treatment, and distribution services. This is a pivotal leadership role, offering the opportunity to shape the future of water services in a regulated environment while ensuring the highest standards of service, sustainability, and innovation. Why Join Us? Lead at scale Oversee multi-region operations, ensuring high performance and reliability. Drive transformation Implement cutting-edge technologies, automation, and digital strategies. Make an impact Enhance water sustainability, resilience, and regulatory compliance. Build a high-performing team Inspire and develop a culture of accountability, safety, and excellence. Your Role Reporting directly to the Managing Director, you will: Deliver our safety culture lead and continuously improve our safety culture Shape operational strategy Lead transformational change to optimise infrastructure and service delivery. Ensure operational excellence Maintain best-in-class water production, treatment, and distribution while exceeding regulatory and customer expectations. Champion innovation Drive digitalisation, automation, and smart technology adoption to sustainability enhance efficiency. Strengthen resilience Develop business continuity plans, asset optimisation strategies, and environmental sustainability initiatives. Engage with regulators Act as the primary operational representative, ensuring compliance with Ofwat, DWI, and the Environment Agency. Drive financial performance Deliver cost efficiencies while ensuring sustainable investment in operations. What We re Looking For We need a strategic and hands-on leader with deep expertise in operations management within water, utilities, or another regulated industry. You will bring: Extensive senior leadership experience in large-scale operations, ideally in the utility or water sector, with experience in leading, developing and supporting large teams. Technical expertise in chemically driven treatment and asset management. Proven ability to drive transformation through innovation, digitalisation, and process improvement. Regulatory knowledge and experience engaging with regulators and industry bodies Commitment to health, safety, and environmental compliance. Strong stakeholder management skills, with the ability to influence at all levels. Financial acumen, with a track record of delivering efficiencies and cost-effective solutions. Your Background Degree in Engineering, Water Management, Operations Management, or a related field (essential). Chartered status with a relevant professional institution (desirable). Leadership or management qualification (desirable). NEBOSH or IOSH qualification (desirable). Ready to Lead? If you are a forward-thinking operational leader with the ambition and expertise to drive excellence, t his is your opportunity to make a real impact. Join South Staffs Water and play a key role in shaping a sustainable and resilient future for water services. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
We are looking for a talented and creative Graphic Designer to join our dynamic marketing team. The ideal candidate will have a passion for design and a keen eye for detail, with the ability to create visually engaging and inspiring marketing materials for internal and external use that aligns with Sytner Group's premium brand identity. Sytner Group is the UK's leading retailer of luxury and performance cars, representing the world's most desirable automotive brands. Our success is built on our commitment to delivering an exceptional customer experience and our dedication to our employees' growth and development. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Mar 27, 2025
Full time
We are looking for a talented and creative Graphic Designer to join our dynamic marketing team. The ideal candidate will have a passion for design and a keen eye for detail, with the ability to create visually engaging and inspiring marketing materials for internal and external use that aligns with Sytner Group's premium brand identity. Sytner Group is the UK's leading retailer of luxury and performance cars, representing the world's most desirable automotive brands. Our success is built on our commitment to delivering an exceptional customer experience and our dedication to our employees' growth and development. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
We re looking for a proactive and experienced AP/Transactions Team Leader to join our client based in Central Burnley on an Interim basis. The organisation is about to start Year End, so an additional experienced pair of hands with a strong Purchase Ledger / Transactional processing background is key to what the company needs. The role is based on site, so being a commutable distance from Burnley is required. THE ROLE The role will be hands on within an experienced Transactions Team. Not only will you ensure financial transactions across Accounts Payable & Receivables are processed efficiently, accurately, and in line with internal controls and policies, but you will also be getting involved in all aspects of processing and reconciliation work within the transactional finance area. Key Priorities: Lead Accounts Payable & Receivable operations, ensuring prompt payments, robust tax handling,g and effective debt collection Year End, hands-on AP transactional processing within the systems and associated reconciliations to ensure speed and efficiency Use your solid experience to drive system improvements and self-serve functionality for greater efficiency and access to financial data Support accurate VAT accounting, reconciliations, and month-end processes to maintain a robust control environment Support the develop and deliver KPIs and financial dashboards to monitor performance and drive continuous improvement ABOUT YOU Immediately available is essential - this is a temporary position Strong knowledge of AP/AR, credit control and VAT Experience in process improvement, automation, and financial system functionality Team leadership and working as part of a team Excellent communication skills
Mar 27, 2025
Contractor
We re looking for a proactive and experienced AP/Transactions Team Leader to join our client based in Central Burnley on an Interim basis. The organisation is about to start Year End, so an additional experienced pair of hands with a strong Purchase Ledger / Transactional processing background is key to what the company needs. The role is based on site, so being a commutable distance from Burnley is required. THE ROLE The role will be hands on within an experienced Transactions Team. Not only will you ensure financial transactions across Accounts Payable & Receivables are processed efficiently, accurately, and in line with internal controls and policies, but you will also be getting involved in all aspects of processing and reconciliation work within the transactional finance area. Key Priorities: Lead Accounts Payable & Receivable operations, ensuring prompt payments, robust tax handling,g and effective debt collection Year End, hands-on AP transactional processing within the systems and associated reconciliations to ensure speed and efficiency Use your solid experience to drive system improvements and self-serve functionality for greater efficiency and access to financial data Support accurate VAT accounting, reconciliations, and month-end processes to maintain a robust control environment Support the develop and deliver KPIs and financial dashboards to monitor performance and drive continuous improvement ABOUT YOU Immediately available is essential - this is a temporary position Strong knowledge of AP/AR, credit control and VAT Experience in process improvement, automation, and financial system functionality Team leadership and working as part of a team Excellent communication skills
About the role Porsche Mid Sussex is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! This is a part time role, 2 days a week on a Monday and a Friday between 9am and 6pm. As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Porsche. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You You will be the first impression on the phone for our clients and guests so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service. To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences and someone who will use their own initiative where they think it will delight a customer. You will also need to collate customer knowledge and anticipate their needs, to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Mar 27, 2025
Full time
About the role Porsche Mid Sussex is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! This is a part time role, 2 days a week on a Monday and a Friday between 9am and 6pm. As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Porsche. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You You will be the first impression on the phone for our clients and guests so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service. To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences and someone who will use their own initiative where they think it will delight a customer. You will also need to collate customer knowledge and anticipate their needs, to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
First Military Recruitment Ltd
Slack Head, Cumbria
JR274: Food and Beverage Manager Location: Hale, Cumbria Salary: Circa £26k/£27k Per Annum Overview: First Military Recruitment are currently seeking a Food and Beverage Manager on behalf of one of our clients. Our client encourages applications from ex-military personnel; however, all candidates will be given due consideration. Duties and Responsibilities: Ensuring all areas meet the high expectations of our customers. Ensuring safety of customers and staff. Enforcing relevant legislation (health and safety, hygiene, fire, and licensing). Ensuring bars, cellar, kitchen, stock rooms, and customer areas are maintained effectively. Ensuring best practices are adhered to with regards to cash handling and stock control. Compiling, delivering, and exceeding budgeted income figures whilst maintaining margin. Recording all stock wastage in line with company procedures. Delivering accurate stock results. Liaising with stock takers and suppliers to improve results. Proactively managing change and continuous improvement in all areas. Establishing and communicating achievement goals to staff members. Managing, motivating, coaching, developing, supporting, and monitoring staff members to encourage promotion. Undergoing specific training as indicated by the Manager as and when required. Taking all reasonable steps to protect the health, safety, and welfare of all employees, patrons, and visitors by promoting safe working practices. Complying with company policies, rules, and procedures at all times. Assisting in the running of the shop as required and ensuring stock is ordered and managed. Providing product and company information to customers at a high standard of competence. Carrying out out-of-hours reception duties, including answering telephone calls and dealing with queries from the general public, holidaymakers, and owners. Skills and Qualifications: Experience managing food and beverage in high-volume venues. A can-do, will-do person who completes tasks. Assertive, diplomatic, and hands-on. Excellent communication and organisational skills. A great motivator with a very positive attitude. Commercial awareness and business acumen. Strong organisational skills with a keen eye for detail. Customer service experience. Proven ability to lead, manage, and develop a team. Positive, enthusiastic, and flexible approach to work Location: Hale, Cumbria Salary: Circa £26k/£27k Per Annum
Mar 27, 2025
Full time
JR274: Food and Beverage Manager Location: Hale, Cumbria Salary: Circa £26k/£27k Per Annum Overview: First Military Recruitment are currently seeking a Food and Beverage Manager on behalf of one of our clients. Our client encourages applications from ex-military personnel; however, all candidates will be given due consideration. Duties and Responsibilities: Ensuring all areas meet the high expectations of our customers. Ensuring safety of customers and staff. Enforcing relevant legislation (health and safety, hygiene, fire, and licensing). Ensuring bars, cellar, kitchen, stock rooms, and customer areas are maintained effectively. Ensuring best practices are adhered to with regards to cash handling and stock control. Compiling, delivering, and exceeding budgeted income figures whilst maintaining margin. Recording all stock wastage in line with company procedures. Delivering accurate stock results. Liaising with stock takers and suppliers to improve results. Proactively managing change and continuous improvement in all areas. Establishing and communicating achievement goals to staff members. Managing, motivating, coaching, developing, supporting, and monitoring staff members to encourage promotion. Undergoing specific training as indicated by the Manager as and when required. Taking all reasonable steps to protect the health, safety, and welfare of all employees, patrons, and visitors by promoting safe working practices. Complying with company policies, rules, and procedures at all times. Assisting in the running of the shop as required and ensuring stock is ordered and managed. Providing product and company information to customers at a high standard of competence. Carrying out out-of-hours reception duties, including answering telephone calls and dealing with queries from the general public, holidaymakers, and owners. Skills and Qualifications: Experience managing food and beverage in high-volume venues. A can-do, will-do person who completes tasks. Assertive, diplomatic, and hands-on. Excellent communication and organisational skills. A great motivator with a very positive attitude. Commercial awareness and business acumen. Strong organisational skills with a keen eye for detail. Customer service experience. Proven ability to lead, manage, and develop a team. Positive, enthusiastic, and flexible approach to work Location: Hale, Cumbria Salary: Circa £26k/£27k Per Annum
This role is situated within the growing supply chain function at the Titchfield plant, focusing on fuelling systems for top-tier aerospace customers. Key Responsibilities: Inspecting and measuring incoming materials and products to ensure they meet quality standards and specifications Utilising various inspection tools, including Coordinate Measurement Machines (CMM), to validate product conformance to drawings and specifications Reviewing and potentially creating First Article reports, with a sound knowledge of AS9102 Maintaining high standards of housekeeping and adhering to 5s standards Reading and interpreting technical drawings and standard specification requirements Supporting Quality and Manufacturing teams with investigations into non-conforming products Communicating with suppliers to notify and resolve documentation errors Ensuring a safe working environment and promoting continuous improvement within the team Job Requirements: Experience in inspection and quality assurance within a similar industry, preferably aerospace Proficiency in using inspection tools and specialised equipment, with the ability to program CMM being advantageous Strong understanding of quality standards and specifications Ability to create and review First Article reports Excellent communication skills and the ability to liaise effectively with suppliers Strong problem-solving abilities and logical thinking Flexibility to support various business and customer demands Benefits: Opportunity to work with a leading company in the aerospace sector Permanent position with room for professional growth Collaborative and supportive work environment Engagement in a high-standard, safety-focused work facility If you are a detail-oriented and committed quality inspector looking to advance your career in the aerospace sector, we encourage you to apply. You will play a crucial role in ensuring the quality and reliability of products that support some of the industry's most prominent customers. Apply now to join our client's dynamic team at the Titchfield plant.
Mar 27, 2025
Full time
This role is situated within the growing supply chain function at the Titchfield plant, focusing on fuelling systems for top-tier aerospace customers. Key Responsibilities: Inspecting and measuring incoming materials and products to ensure they meet quality standards and specifications Utilising various inspection tools, including Coordinate Measurement Machines (CMM), to validate product conformance to drawings and specifications Reviewing and potentially creating First Article reports, with a sound knowledge of AS9102 Maintaining high standards of housekeeping and adhering to 5s standards Reading and interpreting technical drawings and standard specification requirements Supporting Quality and Manufacturing teams with investigations into non-conforming products Communicating with suppliers to notify and resolve documentation errors Ensuring a safe working environment and promoting continuous improvement within the team Job Requirements: Experience in inspection and quality assurance within a similar industry, preferably aerospace Proficiency in using inspection tools and specialised equipment, with the ability to program CMM being advantageous Strong understanding of quality standards and specifications Ability to create and review First Article reports Excellent communication skills and the ability to liaise effectively with suppliers Strong problem-solving abilities and logical thinking Flexibility to support various business and customer demands Benefits: Opportunity to work with a leading company in the aerospace sector Permanent position with room for professional growth Collaborative and supportive work environment Engagement in a high-standard, safety-focused work facility If you are a detail-oriented and committed quality inspector looking to advance your career in the aerospace sector, we encourage you to apply. You will play a crucial role in ensuring the quality and reliability of products that support some of the industry's most prominent customers. Apply now to join our client's dynamic team at the Titchfield plant.
Job Title: Head of Development Location: Exeter (Hybrid Working) Salary: DOE About the Role Our client, a rapidly growing SaaS company based in Exeter, is looking for a Head of Engineering to lead and scale their development team. This is a strategic and hands-on leadership role, responsible for technical direction, team growth, and ensuring the delivery of high-quality software solutions. You will work closely with senior leadership to align engineering efforts with business goals, drive innovation, and build a strong engineering culture. While this is a leadership-focused role, a solid technical background is essential to guide architectural decisions and mentor engineers. Key Responsibilities Lead, mentor, and scale the engineering team, fostering a high-performance culture. Define and implement the technical strategy to support business growth. Oversee architecture decisions, system scalability, and software quality. Work closely with product, design, and operations teams to deliver projects effectively. Manage engineering processes, resource planning, and technical roadmaps. Ensure best practices in cloud infrastructure, DevOps, security, and CI/CD pipelines. Drive continuous improvement in tools, workflows, and engineering standards. Play a key role in hiring, retaining, and developing top engineering talent. About You Proven experience as a Head of Engineering, Engineering Manager, or Tech Lead in a SaaS or technology-driven company. Strong technical background in modern software development, with experience in cloud-based architectures and scalable systems. Knowledge of AWS, Azure, or GCP, along with DevOps and CI/CD best practices. Experience leading cross-functional teams in an agile development environment. Strong communication and leadership skills, with the ability to align technical teams with business objectives. Passion for mentoring, innovation, and building a strong engineering culture. Desirable Skills Experience with microservices architecture and distributed systems. Exposure to AI, data engineering, or machine learning. Familiarity with frontend and backend technologies (JavaScript frameworks, APIs, etc.). Experience in performance optimization and security best practices. What s on Offer? A key leadership role in a fast-growing SaaS company. Competitive salary and benefits package. The opportunity to shape the technical vision and engineering culture of a scaling business.
Mar 27, 2025
Full time
Job Title: Head of Development Location: Exeter (Hybrid Working) Salary: DOE About the Role Our client, a rapidly growing SaaS company based in Exeter, is looking for a Head of Engineering to lead and scale their development team. This is a strategic and hands-on leadership role, responsible for technical direction, team growth, and ensuring the delivery of high-quality software solutions. You will work closely with senior leadership to align engineering efforts with business goals, drive innovation, and build a strong engineering culture. While this is a leadership-focused role, a solid technical background is essential to guide architectural decisions and mentor engineers. Key Responsibilities Lead, mentor, and scale the engineering team, fostering a high-performance culture. Define and implement the technical strategy to support business growth. Oversee architecture decisions, system scalability, and software quality. Work closely with product, design, and operations teams to deliver projects effectively. Manage engineering processes, resource planning, and technical roadmaps. Ensure best practices in cloud infrastructure, DevOps, security, and CI/CD pipelines. Drive continuous improvement in tools, workflows, and engineering standards. Play a key role in hiring, retaining, and developing top engineering talent. About You Proven experience as a Head of Engineering, Engineering Manager, or Tech Lead in a SaaS or technology-driven company. Strong technical background in modern software development, with experience in cloud-based architectures and scalable systems. Knowledge of AWS, Azure, or GCP, along with DevOps and CI/CD best practices. Experience leading cross-functional teams in an agile development environment. Strong communication and leadership skills, with the ability to align technical teams with business objectives. Passion for mentoring, innovation, and building a strong engineering culture. Desirable Skills Experience with microservices architecture and distributed systems. Exposure to AI, data engineering, or machine learning. Familiarity with frontend and backend technologies (JavaScript frameworks, APIs, etc.). Experience in performance optimization and security best practices. What s on Offer? A key leadership role in a fast-growing SaaS company. Competitive salary and benefits package. The opportunity to shape the technical vision and engineering culture of a scaling business.
E-Fab Recruitment
Chapel St. Leonards, Lincolnshire
About The Role As a member of the HR Team and reporting to the HR Partner, the HR Advisor will work to enhance the experience of all staff within the business by carrying out the following duties: • With a proven track record of executing, advising and coaching on all people related processes, you will support leaders to be fair and consistent in their approach to Employee Relations instances and ensure all policies and processes are followed accurately, leading to an effective and timely resolution. • You ll also use your eye for detail to ensure continuous improvement by reviewing and auditing cases. From disciplinaries, grievances, performance improvement plans or anything in between, you ll demonstrate with pride, one of our core values of We Care for Each Other always. • You ll know your way around the Microsoft suite and use key People data to identify trends and make a valuable contribution to developing strategies to support and retain our team. • As an HR Advisor, you should keep up to date with legislative changes and communicate updates to the wider resort to embed compliance and consistency across all departments. You ll comply with strict GDPR procedures, ensuring all audits, records and paperwork are stored correctly, remaining entirely confidential. About You • We re looking for a passionate and motivated individual who is either experienced in ER (preferably within a customer-facing business) or is newly qualified and looking for their first full time role. As part of the HR Team, you should have a confidential and professional approach to your work. • You ll be supporting a resort with over 1000 team members, so the ability to confidently communicate at all levels is important, as well as an ability to offer guidance and advice on a variety of topics relating to ER and wellbeing. You should be able to work on your own initiative and have confidence in your own decision making and problem-solving skills. The ideal candidate will be versatile, adaptable and always on the lookout for ways to improve. • You will be a trustworthy and discrete individual, using your position within the People Team to positively influence senior leaders across the business. A CIPD qualification is preferred, but not essential we re much more interested in your previous experience working in a similar role. That said, if you are just finishing up your studies in People Management and looking for a role to start your career, we d love to hear from you too.
Mar 27, 2025
Full time
About The Role As a member of the HR Team and reporting to the HR Partner, the HR Advisor will work to enhance the experience of all staff within the business by carrying out the following duties: • With a proven track record of executing, advising and coaching on all people related processes, you will support leaders to be fair and consistent in their approach to Employee Relations instances and ensure all policies and processes are followed accurately, leading to an effective and timely resolution. • You ll also use your eye for detail to ensure continuous improvement by reviewing and auditing cases. From disciplinaries, grievances, performance improvement plans or anything in between, you ll demonstrate with pride, one of our core values of We Care for Each Other always. • You ll know your way around the Microsoft suite and use key People data to identify trends and make a valuable contribution to developing strategies to support and retain our team. • As an HR Advisor, you should keep up to date with legislative changes and communicate updates to the wider resort to embed compliance and consistency across all departments. You ll comply with strict GDPR procedures, ensuring all audits, records and paperwork are stored correctly, remaining entirely confidential. About You • We re looking for a passionate and motivated individual who is either experienced in ER (preferably within a customer-facing business) or is newly qualified and looking for their first full time role. As part of the HR Team, you should have a confidential and professional approach to your work. • You ll be supporting a resort with over 1000 team members, so the ability to confidently communicate at all levels is important, as well as an ability to offer guidance and advice on a variety of topics relating to ER and wellbeing. You should be able to work on your own initiative and have confidence in your own decision making and problem-solving skills. The ideal candidate will be versatile, adaptable and always on the lookout for ways to improve. • You will be a trustworthy and discrete individual, using your position within the People Team to positively influence senior leaders across the business. A CIPD qualification is preferred, but not essential we re much more interested in your previous experience working in a similar role. That said, if you are just finishing up your studies in People Management and looking for a role to start your career, we d love to hear from you too.
Are you an enthusiastic Project Manager in London? Are you interested in working for a global consultancy firm? Are you keen to work on major projects across the infrastructure and water sector? If so, apply now! This well-established construction consultancy firm is looking for a talented Project Manager to join their dynamic water team and take on exciting, impactful projects across the region. You will be working with your team on a range of complex, high-profile projects within the water sector, the perfect opportunity for someone looking to diversify their experience. This company places great emphasis on creating a work-life balance that suits you. Whether you're looking for flexible hours, reduced working weeks, or additional leave, they will work with you to find the right fit. Your growth and personal development are also key - with great learning and development programmes put in place, the sky's the limit with this company! If you're motivated, detail-oriented, and a strong communicator, apply now! Your responsibilities as a Project Manager: Deliver high-quality project and programme management across the full lifecycle. Provide expert advice to clients on cost, schedules, risks, and issues. Lead and manage multi-disciplinary teams to deliver exceptional results. Build strong relationships with clients and stakeholders. Prepare and present monthly reports, project schedules, and risk registers. Implement clear and efficient communication strategies. Develop project delivery plans, ensuring objectives are met. Challenge the status quo and adapt to changing environments. Drive continuous improvement in performance. Requirements of the Project Manager: Working towards or holding a Project Management Qualification (APM, RICS, or similar). Experience in water or a similar sector (EA, flood, etc.). Strong experience in leading and managing multi-disciplinary teams. Knowledge of pre- and post-contract Project Management best practices. Proven ability to manage a project from start to finish. Excellent commercial awareness and lateral thinking. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 27, 2025
Full time
Are you an enthusiastic Project Manager in London? Are you interested in working for a global consultancy firm? Are you keen to work on major projects across the infrastructure and water sector? If so, apply now! This well-established construction consultancy firm is looking for a talented Project Manager to join their dynamic water team and take on exciting, impactful projects across the region. You will be working with your team on a range of complex, high-profile projects within the water sector, the perfect opportunity for someone looking to diversify their experience. This company places great emphasis on creating a work-life balance that suits you. Whether you're looking for flexible hours, reduced working weeks, or additional leave, they will work with you to find the right fit. Your growth and personal development are also key - with great learning and development programmes put in place, the sky's the limit with this company! If you're motivated, detail-oriented, and a strong communicator, apply now! Your responsibilities as a Project Manager: Deliver high-quality project and programme management across the full lifecycle. Provide expert advice to clients on cost, schedules, risks, and issues. Lead and manage multi-disciplinary teams to deliver exceptional results. Build strong relationships with clients and stakeholders. Prepare and present monthly reports, project schedules, and risk registers. Implement clear and efficient communication strategies. Develop project delivery plans, ensuring objectives are met. Challenge the status quo and adapt to changing environments. Drive continuous improvement in performance. Requirements of the Project Manager: Working towards or holding a Project Management Qualification (APM, RICS, or similar). Experience in water or a similar sector (EA, flood, etc.). Strong experience in leading and managing multi-disciplinary teams. Knowledge of pre- and post-contract Project Management best practices. Proven ability to manage a project from start to finish. Excellent commercial awareness and lateral thinking. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Oracle Database Admi nistrator £50,000 Remote Are you a methodical Oracle Database Admi nistrator with hands-on experience in MRP / Oracle databases and Unix systems? Do you thrive in a structured, problem-solving environment where your attention to detail can make a real impact? If so, we have a unique opportunity for you to apply your skills and experience to ensure the smooth running of a key MRP system in a growing business. Rubicon s client is a prominent player in the aerospace industry, specialising in the design and manufacture of components for major airlines. They are committed to delivering market-leading products and services for every aspect of their offering. In this role, you ll be integral to ensuring the smooth operation of the MRP system , working closely with business users to troubleshoot issues, maintain system performance, and manage updates and improvements. This role will require a willingness to work flexible hours to meet department objectives, including occasional out-of-hours work for upgrades or emergency maintenance As Oracle Database Admi nistrator , your responsibilities will include: System Performance Ensure that the Oracle database is running at its optimum performance, providing maximum uptime and smooth operation Troubleshooting & Maintenance Collaborate with business users to troubleshoot system and data issues, while performing general preventative maintenance and weekly/monthly system checks Reports & Routines Design and implement tailored reports and routines to meet stakeholder needs, ensuring data accuracy and efficiency Testing & Compatibility Test new installations to ensure compatibility with current systems and installations Support Cycles Provide support during month-end and year-end cycles, ensuring all systems are functioning smoothly and efficiently As Oracle Database Admi nistrator , your qualifications, skills and experience will include: Over 5 years of experience working with MRP/ Oracle databases on Unix IBM systems in a commercial setting Proficiency in Evolution report writing within a Unix environment using the vi editor Basic Oracle SQL knowledge for data querying and fundamental Unix knowledge Experience in BDE script creation and screen development in a Unix-based environment Strong analytical skills to assess and interpret complex data, identify trends, and make informed decisions Leadership qualities, with the ability to train and mentor junior team members and collaborate on projects As Oracle Database Admi nistrator , you ll benefit from: Generous Annual Leave Enjoy 25 days of annual leave plus Bank Holidays Friday Flexibility Benefit from a 1pm finish every Friday, promoting work-life balance Life Assurance & Simply Health Life insurance coverage and access 24/7 GP services, dental, and optician benefits, with options to enhance coverage for you and your family Training, Learning, and Development Opportunities Advance your career with a commitment to continuous professional development Annual Company Events If you re an experienced Oracle Database Admi nistrator seeking a role that combines technical expertise with a supportive and dynamic work environment, we want to hear from you. For more information, apply to this Oracle Database Admi nistrator advert directly today, or call Amber at Rubicon and she ll talk you through the details.
Mar 27, 2025
Full time
Oracle Database Admi nistrator £50,000 Remote Are you a methodical Oracle Database Admi nistrator with hands-on experience in MRP / Oracle databases and Unix systems? Do you thrive in a structured, problem-solving environment where your attention to detail can make a real impact? If so, we have a unique opportunity for you to apply your skills and experience to ensure the smooth running of a key MRP system in a growing business. Rubicon s client is a prominent player in the aerospace industry, specialising in the design and manufacture of components for major airlines. They are committed to delivering market-leading products and services for every aspect of their offering. In this role, you ll be integral to ensuring the smooth operation of the MRP system , working closely with business users to troubleshoot issues, maintain system performance, and manage updates and improvements. This role will require a willingness to work flexible hours to meet department objectives, including occasional out-of-hours work for upgrades or emergency maintenance As Oracle Database Admi nistrator , your responsibilities will include: System Performance Ensure that the Oracle database is running at its optimum performance, providing maximum uptime and smooth operation Troubleshooting & Maintenance Collaborate with business users to troubleshoot system and data issues, while performing general preventative maintenance and weekly/monthly system checks Reports & Routines Design and implement tailored reports and routines to meet stakeholder needs, ensuring data accuracy and efficiency Testing & Compatibility Test new installations to ensure compatibility with current systems and installations Support Cycles Provide support during month-end and year-end cycles, ensuring all systems are functioning smoothly and efficiently As Oracle Database Admi nistrator , your qualifications, skills and experience will include: Over 5 years of experience working with MRP/ Oracle databases on Unix IBM systems in a commercial setting Proficiency in Evolution report writing within a Unix environment using the vi editor Basic Oracle SQL knowledge for data querying and fundamental Unix knowledge Experience in BDE script creation and screen development in a Unix-based environment Strong analytical skills to assess and interpret complex data, identify trends, and make informed decisions Leadership qualities, with the ability to train and mentor junior team members and collaborate on projects As Oracle Database Admi nistrator , you ll benefit from: Generous Annual Leave Enjoy 25 days of annual leave plus Bank Holidays Friday Flexibility Benefit from a 1pm finish every Friday, promoting work-life balance Life Assurance & Simply Health Life insurance coverage and access 24/7 GP services, dental, and optician benefits, with options to enhance coverage for you and your family Training, Learning, and Development Opportunities Advance your career with a commitment to continuous professional development Annual Company Events If you re an experienced Oracle Database Admi nistrator seeking a role that combines technical expertise with a supportive and dynamic work environment, we want to hear from you. For more information, apply to this Oracle Database Admi nistrator advert directly today, or call Amber at Rubicon and she ll talk you through the details.
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Luton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW/MINI to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Mar 27, 2025
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Luton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW/MINI to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
£44,636 per annum, rising to £46,020 in April 2025 Full time, 35 hours per week Permanent contract London based contract with the option of hybrid working in the office and from home Are you passionate about fostering engagement? Do you have a knack for coordinating tools and processes to help teams collaborate and drive success? The CSP are looking for a Planning Coordinator to support the CEO in cultivating a proactive culture of planning where risk management, performance analysis, and seizing opportunities are at the forefront of our operations. You will inspire colleagues at all levels to actively engage with our internal tools and methods, ensuring their voices are heard and their opinions contribute to shaping decisions. Your expertise in coordinating these tools will ensure nothing falls through the cracks, facilitating a cohesive approach to planning across the organisation. You ll work closely with the Employee Engagement Officer to ensure key events have a focus on risk, performance, and opportunity, creating an environment where everyone is aligned in our pursuit of organisational success. By encouraging participation and collaboration, you'll help ensure our leadership team and CEO have the necessary insights and perspectives to make informed, strategic decisions. You ll play an essential part in facilitating and coordinating our planning processes to ensure they are both inclusive and aligned with the organisation s strategy, positioning us for continued success. Please review the Candidate Information Pack , which includes the job description, person specification, and a video message from John Cowman containing important information for prospective candidates . We strongly encourage you to review both resources before submitting your application. For the best viewing experience, we recommend downloading the video and playing it in slideshow mode. If you encounter any issues with the format, please contact us at Head Office. For an informal discussion with John Cowman about the role, please contact Jane Delafons - Executive Assistant to the Chief Executive, at Head Office. Why work for the Chartered Society of Physiotherapy? The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning , courage , inclusive and integrity . Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. We offer an excellent benefits package, including 27 days annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution. The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). To apply for the role please click on the Apply online tab below and complete the online application form. CVs will not be accepted. Closing date: 10am, 10 April 2024. Interview date: 23 April 2025. If you require any adjustments during the application stage, please email the Human Resources team at Head Office. The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. NO AGENCIES
Mar 27, 2025
Full time
£44,636 per annum, rising to £46,020 in April 2025 Full time, 35 hours per week Permanent contract London based contract with the option of hybrid working in the office and from home Are you passionate about fostering engagement? Do you have a knack for coordinating tools and processes to help teams collaborate and drive success? The CSP are looking for a Planning Coordinator to support the CEO in cultivating a proactive culture of planning where risk management, performance analysis, and seizing opportunities are at the forefront of our operations. You will inspire colleagues at all levels to actively engage with our internal tools and methods, ensuring their voices are heard and their opinions contribute to shaping decisions. Your expertise in coordinating these tools will ensure nothing falls through the cracks, facilitating a cohesive approach to planning across the organisation. You ll work closely with the Employee Engagement Officer to ensure key events have a focus on risk, performance, and opportunity, creating an environment where everyone is aligned in our pursuit of organisational success. By encouraging participation and collaboration, you'll help ensure our leadership team and CEO have the necessary insights and perspectives to make informed, strategic decisions. You ll play an essential part in facilitating and coordinating our planning processes to ensure they are both inclusive and aligned with the organisation s strategy, positioning us for continued success. Please review the Candidate Information Pack , which includes the job description, person specification, and a video message from John Cowman containing important information for prospective candidates . We strongly encourage you to review both resources before submitting your application. For the best viewing experience, we recommend downloading the video and playing it in slideshow mode. If you encounter any issues with the format, please contact us at Head Office. For an informal discussion with John Cowman about the role, please contact Jane Delafons - Executive Assistant to the Chief Executive, at Head Office. Why work for the Chartered Society of Physiotherapy? The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning , courage , inclusive and integrity . Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. We offer an excellent benefits package, including 27 days annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution. The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). To apply for the role please click on the Apply online tab below and complete the online application form. CVs will not be accepted. Closing date: 10am, 10 April 2024. Interview date: 23 April 2025. If you require any adjustments during the application stage, please email the Human Resources team at Head Office. The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. NO AGENCIES
The Impact and Evaluation Manager designs and leads the organisation's impact, evaluation and research programme, ensuring accountability, learning, and continuous improvement. Description of role: This post is responsible for delivering the Impact and Evaluation portfolio at Buttle UK. The role has a key strategic role to play in understanding the impact of our grants and leading a broad portfolio of evaluation work. The I&E Manager is responsible for monitoring and delivering evaluation reports, creating and analysing internal and research data, and building and maintaining relationships with key stakeholders and data partners. The role works closely with the internal fundraising and grants teams at Buttle UK to strengthen their work by providing data, insight, and support. Our Impact and Evaluation portfolio also includes commissioning and undertaking new research, supporting our aim to publish studies on issues that affect children and young people living in poverty. The role is supported by, and is line manager to, an Impact and Evaluation Officer. To get a copy of the Job Pack please click through to apply. You will then be able to download the pack.
Mar 27, 2025
Full time
The Impact and Evaluation Manager designs and leads the organisation's impact, evaluation and research programme, ensuring accountability, learning, and continuous improvement. Description of role: This post is responsible for delivering the Impact and Evaluation portfolio at Buttle UK. The role has a key strategic role to play in understanding the impact of our grants and leading a broad portfolio of evaluation work. The I&E Manager is responsible for monitoring and delivering evaluation reports, creating and analysing internal and research data, and building and maintaining relationships with key stakeholders and data partners. The role works closely with the internal fundraising and grants teams at Buttle UK to strengthen their work by providing data, insight, and support. Our Impact and Evaluation portfolio also includes commissioning and undertaking new research, supporting our aim to publish studies on issues that affect children and young people living in poverty. The role is supported by, and is line manager to, an Impact and Evaluation Officer. To get a copy of the Job Pack please click through to apply. You will then be able to download the pack.
About the role A fantastic opportunity is available for a Star Expert to join our team at Mercedes-Benz of Cheltenham & Gloucester. As a Mercedes-Benz Star Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the Mercedes-Benz. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Mar 27, 2025
Full time
About the role A fantastic opportunity is available for a Star Expert to join our team at Mercedes-Benz of Cheltenham & Gloucester. As a Mercedes-Benz Star Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the Mercedes-Benz. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Title: Maritime Project Manager Salary: 45,000 - 55,000 Location: UK-based with travel flexibility Job Overview: We are seeking an experienced Maritime Project Manager to lead UK MOD maritime installation projects, focusing on satellite communications and IT support for Royal Navy, Royal Fleet Auxiliary, and other UK Government vessels. Key Responsibilities: Manage multiple maritime installation projects. Produce Equipment Guidance Packages (EGPs), Installation Guidance Packages (IGPs), and Modification Leaflets. Oversee the Change Impact Assessment Process (CIAP) with Engineering and Assurance teams. Report project status, risks, and opportunities to internal teams and stakeholders. Coordinate equipment procurement and installation timelines. Liaise with suppliers and subcontractors to ensure timely delivery. Represent the company at customer meetings. Support continuous improvement in project management processes. Requirements: DV Security Clearance eligibility. At least 10 years of employment history with no large gaps, and 10 years of UK residency with permanent right to work. Experience with UK MOD maritime electrical installation projects. Strong technical knowledge in electrical/electronic systems, IT networking, and satellite communications. Experience writing EGPs, IGPs, and Modification Leaflets. Excellent communication, organizational, and problem-solving skills. Willingness to travel as required. Key Challenges: Managing competing stakeholder demands. Meeting tight deadlines. Accurately interpreting and delivering customer requirements.
Mar 27, 2025
Full time
Job Title: Maritime Project Manager Salary: 45,000 - 55,000 Location: UK-based with travel flexibility Job Overview: We are seeking an experienced Maritime Project Manager to lead UK MOD maritime installation projects, focusing on satellite communications and IT support for Royal Navy, Royal Fleet Auxiliary, and other UK Government vessels. Key Responsibilities: Manage multiple maritime installation projects. Produce Equipment Guidance Packages (EGPs), Installation Guidance Packages (IGPs), and Modification Leaflets. Oversee the Change Impact Assessment Process (CIAP) with Engineering and Assurance teams. Report project status, risks, and opportunities to internal teams and stakeholders. Coordinate equipment procurement and installation timelines. Liaise with suppliers and subcontractors to ensure timely delivery. Represent the company at customer meetings. Support continuous improvement in project management processes. Requirements: DV Security Clearance eligibility. At least 10 years of employment history with no large gaps, and 10 years of UK residency with permanent right to work. Experience with UK MOD maritime electrical installation projects. Strong technical knowledge in electrical/electronic systems, IT networking, and satellite communications. Experience writing EGPs, IGPs, and Modification Leaflets. Excellent communication, organizational, and problem-solving skills. Willingness to travel as required. Key Challenges: Managing competing stakeholder demands. Meeting tight deadlines. Accurately interpreting and delivering customer requirements.
Digital Print & Development Manager Home Furnishings Group A rapidly growing home furnishings group, renowned for its stylish and high-quality textile products, is seeking a commercially driven and technically adept Digital Design & Development Manager. This role is perfect for someone who excels in digital textile printing, has a keen eye for commercially successful design, and is passionate about driving customer growth within the digital print and home d cor markets. Key Responsibilities: Lead and manage the digital design and development processes for digitally printed textile furnishings, from conceptualisation to production. Drive innovation and commercial growth through strategic design initiatives, identifying new market opportunities and customer segments. Create commercially focused designs using proprietary CAD software including Adobe Suite, AVA software (or similar CAD/CAM), ensuring quality, efficiency, and scalability. Collaborate closely with Sales, Marketing, and Product Development teams to ensure alignment of designs with current market trends, customer expectations, and business objectives. Engage proactively with clients and partners, offering exceptional technical support and service, understanding their requirements, and translating these into successful product solutions. Conduct regular market and competitor analysis to position the brand at the forefront of digital textile innovation and industry trends. Optimise and streamline design processes to enhance productivity, reduce time to market, and maintain high standards. Oversee the visual presentation and communication of designs across digital and physical platforms, ensuring consistency and impact. What We're Looking For: Proven experience in a commercially driven digital design and development role, ideally within the home furnishings or digitally printed textiles sector. Strong technical expertise in digital textile printing processes and extensive experience with CAD software, particularly Adobe Creative Suite and AVA (or equivalent). Demonstrable success in driving revenue growth through innovative product development and market-focused design strategies. An entrepreneurial mindset, with proven ability in identifying opportunities for commercial expansion and delivering profitable outcomes. Excellent project management capabilities, adept at handling multiple priorities within a dynamic, fast-paced environment. Strong market awareness of home d cor trends with the ability to translate insights into successful commercial designs. Outstanding communication skills and customer-centric approach, able to build strong relationships internally and externally. A proactive, results-driven approach with a passion for continuous improvement and innovation. Why Join Us? Join an ambitious, high-growth company leading innovation in the home furnishings and custom digital print industry. Work within a collaborative, creative, and supportive environment that encourages professional growth and career development. Competitive remuneration package and benefits, recognising and rewarding your contribution to our business success. If you are a commercially minded Digital Design & Development Manager with the expertise to lead innovation and growth in digitally printed textiles, apply now!
Mar 27, 2025
Full time
Digital Print & Development Manager Home Furnishings Group A rapidly growing home furnishings group, renowned for its stylish and high-quality textile products, is seeking a commercially driven and technically adept Digital Design & Development Manager. This role is perfect for someone who excels in digital textile printing, has a keen eye for commercially successful design, and is passionate about driving customer growth within the digital print and home d cor markets. Key Responsibilities: Lead and manage the digital design and development processes for digitally printed textile furnishings, from conceptualisation to production. Drive innovation and commercial growth through strategic design initiatives, identifying new market opportunities and customer segments. Create commercially focused designs using proprietary CAD software including Adobe Suite, AVA software (or similar CAD/CAM), ensuring quality, efficiency, and scalability. Collaborate closely with Sales, Marketing, and Product Development teams to ensure alignment of designs with current market trends, customer expectations, and business objectives. Engage proactively with clients and partners, offering exceptional technical support and service, understanding their requirements, and translating these into successful product solutions. Conduct regular market and competitor analysis to position the brand at the forefront of digital textile innovation and industry trends. Optimise and streamline design processes to enhance productivity, reduce time to market, and maintain high standards. Oversee the visual presentation and communication of designs across digital and physical platforms, ensuring consistency and impact. What We're Looking For: Proven experience in a commercially driven digital design and development role, ideally within the home furnishings or digitally printed textiles sector. Strong technical expertise in digital textile printing processes and extensive experience with CAD software, particularly Adobe Creative Suite and AVA (or equivalent). Demonstrable success in driving revenue growth through innovative product development and market-focused design strategies. An entrepreneurial mindset, with proven ability in identifying opportunities for commercial expansion and delivering profitable outcomes. Excellent project management capabilities, adept at handling multiple priorities within a dynamic, fast-paced environment. Strong market awareness of home d cor trends with the ability to translate insights into successful commercial designs. Outstanding communication skills and customer-centric approach, able to build strong relationships internally and externally. A proactive, results-driven approach with a passion for continuous improvement and innovation. Why Join Us? Join an ambitious, high-growth company leading innovation in the home furnishings and custom digital print industry. Work within a collaborative, creative, and supportive environment that encourages professional growth and career development. Competitive remuneration package and benefits, recognising and rewarding your contribution to our business success. If you are a commercially minded Digital Design & Development Manager with the expertise to lead innovation and growth in digitally printed textiles, apply now!
Job Title: M&E Manager - Social Housing Location: East London Salary: 60,000- 65,000 Contract Type: Permanent About the Role: We are seeking an experienced M&E (Mechanical & Electrical) Manager to oversee the delivery, maintenance, and compliance of mechanical and electrical services within a social housing portfolio. This is a key leadership role responsible for ensuring that all M&E installations, repairs, and upgrades meet regulatory requirements and industry standards, while delivering high-quality services to residents. Key Responsibilities: Lead the management of M&E services across a portfolio of social housing properties, ensuring compliance with health and safety regulations, statutory obligations, and best practices. Develop and implement planned and reactive maintenance strategies for electrical, heating, and mechanical systems, including gas safety and fire safety systems. Manage contracts and relationships with external contractors and service providers, ensuring performance and cost-effectiveness. Provide technical expertise and guidance to internal teams, including asset management, property maintenance, and compliance teams. Conduct regular inspections and audits to ensure all M&E systems are operating efficiently and safely. Oversee budgets and financial planning related to M&E projects, ensuring cost control and value for money. Drive continuous improvement initiatives, ensuring innovation and sustainability are embedded in M&E service delivery. Act as the key point of contact for regulatory bodies and external stakeholders regarding M&E compliance and performance. Key Requirements: Proven experience in M&E management within the social housing sector or a similar built environment. Strong knowledge of relevant regulations and legislation, including gas safety, electrical safety, and fire safety. Experience in contract management, procurement, and performance monitoring of external service providers. Excellent leadership and stakeholder management skills, with the ability to engage and influence at all levels. Relevant qualifications in Mechanical or Electrical Engineering, Building Services, or a related discipline. Membership of a professional body (e.g., CIBSE, IET, or similar) is desirable. Strong financial and budget management skills. How to Apply: If you have the skills and experience to excel in this role, please apply with your CV!
Mar 27, 2025
Full time
Job Title: M&E Manager - Social Housing Location: East London Salary: 60,000- 65,000 Contract Type: Permanent About the Role: We are seeking an experienced M&E (Mechanical & Electrical) Manager to oversee the delivery, maintenance, and compliance of mechanical and electrical services within a social housing portfolio. This is a key leadership role responsible for ensuring that all M&E installations, repairs, and upgrades meet regulatory requirements and industry standards, while delivering high-quality services to residents. Key Responsibilities: Lead the management of M&E services across a portfolio of social housing properties, ensuring compliance with health and safety regulations, statutory obligations, and best practices. Develop and implement planned and reactive maintenance strategies for electrical, heating, and mechanical systems, including gas safety and fire safety systems. Manage contracts and relationships with external contractors and service providers, ensuring performance and cost-effectiveness. Provide technical expertise and guidance to internal teams, including asset management, property maintenance, and compliance teams. Conduct regular inspections and audits to ensure all M&E systems are operating efficiently and safely. Oversee budgets and financial planning related to M&E projects, ensuring cost control and value for money. Drive continuous improvement initiatives, ensuring innovation and sustainability are embedded in M&E service delivery. Act as the key point of contact for regulatory bodies and external stakeholders regarding M&E compliance and performance. Key Requirements: Proven experience in M&E management within the social housing sector or a similar built environment. Strong knowledge of relevant regulations and legislation, including gas safety, electrical safety, and fire safety. Experience in contract management, procurement, and performance monitoring of external service providers. Excellent leadership and stakeholder management skills, with the ability to engage and influence at all levels. Relevant qualifications in Mechanical or Electrical Engineering, Building Services, or a related discipline. Membership of a professional body (e.g., CIBSE, IET, or similar) is desirable. Strong financial and budget management skills. How to Apply: If you have the skills and experience to excel in this role, please apply with your CV!
About us: King s Business School asks challenging questions of business and wider society like: What is the meaning of work? Should business be more ethical? How can we measure productivity? What is modern slavery? Are AI and big data the future of finance? King s Business School (KBS) contributes towards answering these questions, changing the way business works whilst tackling the world s major challenges for the good of the economy, the environment, society, and businesses everywhere. The faculty incorporates seven departments as well as several vibrant institutes and centres with broad ranging programmes of activity across research, education, impact and engagement, thought leadership, and knowledge transfer. About the role: The Senior Business Operations Manager (SBOM) will play a key role in leading the faculty business operations team to deliver a high-quality operations infrastructure and business service for King s Business School engaging both our professional services and academic colleagues. The SBOM will oversee and manage faculty operations and infrastructure, monitoring our financial, estates and digital resources, as well as overseeing and leading delivery of a portfolio of business functions as well as strategic operational improvement projects. You will lead the faculty business operations team, defining workload allocation, and enhancing team development and skills to meet the ambitious operational enhancements the faculty would like to embrace, whilst role modelling an inclusive culture of trust, engagement and continuous improvement. Areas of responsibility and engagement include finance and resource management, procurement and database management, estates oversight, health and safety, professional services HR, business risk and continuity. You will oversee continued development of the Professional Services Knowledge Hub, alongside operational governance, policy and procedure, as well as leading a portfolio of operational or improvement projects. This is a full or part-time post (35 Hours per week full time) requiring a minimum of 80% / 0.8 FTE commitment (or 28 hours per week minimum) and you will be offered an indefinite contract. We would also consider applications for job-sharing and flexible working requests. King s Business School operates a hybrid working policy and you will be expected to spend a minimum of two working days per week on campus. King s Business School embraces equality, diversity and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability. Benefits of working at King s College London: King s College London (KCL) provide an extensive and varied range of career-focussed training and on-the-job learning: We support staff to maintain a work/life balance Flexible working and parental leave opportunities Reduced membership rates for staff at gyms at three of our campuses An Employee Assistance Programme which provides free, confidential advice on both home and work concerns 30 days annual leave (or pro-rata for part time) plus UK bank holidays and four additional concessionary closure days over Christmas An occupational pension scheme with generous employer contributions, and opportunity for additional personal contributions Season ticket loans and being part of the cycle to work scheme Free coffee / fruit scheme from King s College Food outlets (restrictions apply) Membership of My King s Discounts offering preferential rates to wide range of groceries, holidays, entertainment, home, health and beauty and fashion Full information on staff benefits: Staff Benefits - King's College London Contact details: Eleanor Challenger. Closing date: 13 April 2025. To apply, please click Apply Now
Mar 27, 2025
Full time
About us: King s Business School asks challenging questions of business and wider society like: What is the meaning of work? Should business be more ethical? How can we measure productivity? What is modern slavery? Are AI and big data the future of finance? King s Business School (KBS) contributes towards answering these questions, changing the way business works whilst tackling the world s major challenges for the good of the economy, the environment, society, and businesses everywhere. The faculty incorporates seven departments as well as several vibrant institutes and centres with broad ranging programmes of activity across research, education, impact and engagement, thought leadership, and knowledge transfer. About the role: The Senior Business Operations Manager (SBOM) will play a key role in leading the faculty business operations team to deliver a high-quality operations infrastructure and business service for King s Business School engaging both our professional services and academic colleagues. The SBOM will oversee and manage faculty operations and infrastructure, monitoring our financial, estates and digital resources, as well as overseeing and leading delivery of a portfolio of business functions as well as strategic operational improvement projects. You will lead the faculty business operations team, defining workload allocation, and enhancing team development and skills to meet the ambitious operational enhancements the faculty would like to embrace, whilst role modelling an inclusive culture of trust, engagement and continuous improvement. Areas of responsibility and engagement include finance and resource management, procurement and database management, estates oversight, health and safety, professional services HR, business risk and continuity. You will oversee continued development of the Professional Services Knowledge Hub, alongside operational governance, policy and procedure, as well as leading a portfolio of operational or improvement projects. This is a full or part-time post (35 Hours per week full time) requiring a minimum of 80% / 0.8 FTE commitment (or 28 hours per week minimum) and you will be offered an indefinite contract. We would also consider applications for job-sharing and flexible working requests. King s Business School operates a hybrid working policy and you will be expected to spend a minimum of two working days per week on campus. King s Business School embraces equality, diversity and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability. Benefits of working at King s College London: King s College London (KCL) provide an extensive and varied range of career-focussed training and on-the-job learning: We support staff to maintain a work/life balance Flexible working and parental leave opportunities Reduced membership rates for staff at gyms at three of our campuses An Employee Assistance Programme which provides free, confidential advice on both home and work concerns 30 days annual leave (or pro-rata for part time) plus UK bank holidays and four additional concessionary closure days over Christmas An occupational pension scheme with generous employer contributions, and opportunity for additional personal contributions Season ticket loans and being part of the cycle to work scheme Free coffee / fruit scheme from King s College Food outlets (restrictions apply) Membership of My King s Discounts offering preferential rates to wide range of groceries, holidays, entertainment, home, health and beauty and fashion Full information on staff benefits: Staff Benefits - King's College London Contact details: Eleanor Challenger. Closing date: 13 April 2025. To apply, please click Apply Now
Job Title: Contact Center Manager Department: Operations Management Responsibility for: Assistant Operations Centre Manager (AOM) Travel Required : Yes / Infrequent Reports to : VP Operations Location: WFH (UK Based ) Contract Type: Full Time - Permanent Salary - £48,000 Grade: C2 Job Summary / Overview Operations Centre Manager (OCM) is the leader of their staff, premises, operation and their relationship with the Clients as appropriate for their programme and site, ensuring that financial and quality targets are achieved according to budget, across both back office and Contact Centre operations. The OCM is responsible for operational delivery (Performance and P&L), the role preferably based on site and/or working at home (WAH). Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations across contact centre and back office. Main client contact and lead on all client meetings/projects and new requests alongside liaison with the global client service team Is fully accountable for performance of their business unit across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate Is calibrated and working in conjunction with the wider Contact Centre Manager team ensuring consistency in delivery, direction and decision making Strategically plans with VP of Operations and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets, by controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Supporting Management of financial planning and control Supporting a broad Social Value proposition driving ethical behaviors and added value to the communities we work in Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Oversees the daily operation of the contact centre and its various components, ensuring compliance and KPI goals. Prepares and reviews financial and operational analysis and reports ensuring this includes meaningful and relevant information and commentary including invoicing Audits current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of AOCM's in line with organisational management processes with the focus on developing a highly motivated operation Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each AOM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development Ensures AOMs and Team Leaders are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly improvement meetings Continuously investigate and introduce process improvement measures and either signing off actions or escalating if appropriate Can confidently be an ambassador for Teleperformance with new and existing clients, hosting visits to showcase Teleperformance's capabilities ensuring ongoing client confidence of performance and development of strategic direction for the business Builds relationships and always works closely with own team and key stakeholders to achieve optimum performance and engagement levels, developing and implementing strategic initiatives across the site with their support Works together with their teams and other stakeholders as necessary to identify issues and generate action plans to ensure delivery of performance focus areas Works in close partnership with the client to understand their business and their strategic objectives, inspiring a culture of client-centricity to meet and exceed performance expectations Leads a business culture where data protection, security and prevention of fraud is a top priority for all job roles within account areas, driving full operational compliance with all security, HR and other policies and procedures Responsible for the health, safety and welfare of yourself, your team and surrounding colleagues. Work with your VP to deliver all health & safety needs, promote a strong health and safety culture, demonstrate leadership and commitment with respect to the safety management system. Identify opportunities for continual improvement Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Fosters a
Mar 27, 2025
Full time
Job Title: Contact Center Manager Department: Operations Management Responsibility for: Assistant Operations Centre Manager (AOM) Travel Required : Yes / Infrequent Reports to : VP Operations Location: WFH (UK Based ) Contract Type: Full Time - Permanent Salary - £48,000 Grade: C2 Job Summary / Overview Operations Centre Manager (OCM) is the leader of their staff, premises, operation and their relationship with the Clients as appropriate for their programme and site, ensuring that financial and quality targets are achieved according to budget, across both back office and Contact Centre operations. The OCM is responsible for operational delivery (Performance and P&L), the role preferably based on site and/or working at home (WAH). Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations across contact centre and back office. Main client contact and lead on all client meetings/projects and new requests alongside liaison with the global client service team Is fully accountable for performance of their business unit across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate Is calibrated and working in conjunction with the wider Contact Centre Manager team ensuring consistency in delivery, direction and decision making Strategically plans with VP of Operations and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets, by controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Supporting Management of financial planning and control Supporting a broad Social Value proposition driving ethical behaviors and added value to the communities we work in Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Oversees the daily operation of the contact centre and its various components, ensuring compliance and KPI goals. Prepares and reviews financial and operational analysis and reports ensuring this includes meaningful and relevant information and commentary including invoicing Audits current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of AOCM's in line with organisational management processes with the focus on developing a highly motivated operation Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each AOM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development Ensures AOMs and Team Leaders are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly improvement meetings Continuously investigate and introduce process improvement measures and either signing off actions or escalating if appropriate Can confidently be an ambassador for Teleperformance with new and existing clients, hosting visits to showcase Teleperformance's capabilities ensuring ongoing client confidence of performance and development of strategic direction for the business Builds relationships and always works closely with own team and key stakeholders to achieve optimum performance and engagement levels, developing and implementing strategic initiatives across the site with their support Works together with their teams and other stakeholders as necessary to identify issues and generate action plans to ensure delivery of performance focus areas Works in close partnership with the client to understand their business and their strategic objectives, inspiring a culture of client-centricity to meet and exceed performance expectations Leads a business culture where data protection, security and prevention of fraud is a top priority for all job roles within account areas, driving full operational compliance with all security, HR and other policies and procedures Responsible for the health, safety and welfare of yourself, your team and surrounding colleagues. Work with your VP to deliver all health & safety needs, promote a strong health and safety culture, demonstrate leadership and commitment with respect to the safety management system. Identify opportunities for continual improvement Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Fosters a
