Sales Office Manager Location: Wakefield Package: Basic salary up to £40,000 plus, bonus/OTE & flexible benefits package, up to 27 days holiday (plus bank holidays & additional annual leave purchasing scheme) Sector: Packaging Distribution Protecting what matters, together We re dedicated to protecting what matters most - our people, our customers, our communities, and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive, and friendly workplace where you can unpack a career that grows. With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement, at all stages of your career. We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. And additionally, the way we work prioritises work-life balance and flexibility, empowering our colleagues to manage what is most important to them. Our business values commitment, diligence, teamwork, adaptability, and a thirst for learning so if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future. The Sales Office Manager Role As our Sales Office Manager, you will manage and lead the internal sales team at our local site, ensuring that sales activities are maximised targets are exceeded. You will be responsible for setting and monitoring all individual and team targets, implementing full performance management and development initiatives, including training and coaching. Furthermore, you will ensure that the highest standard of sales support, administration, and customer service is maintained at all times. You will be able to leads by example, demonstrating strong leadership qualities and promoting a positive and motivated work environment within the local sales team. Sales Office Manager Key Responsibilities Team Management, to include establishing targets and objectives, conducting Performance and Development Assessments, and fostering opportunities for professional development and coaching. Setting & agreeing sales targets and pricing strategies to maximise profitability while maintaining competitiveness. Ensuring proactive utilisation of CRM (Microsoft Dynamics) by the internal sales team to diligently follow up on all sales opportunities, enquiries, and quotations. Taking a proactive role in developing existing accounts, identifying and capitalising on opportunities for up-selling across the product portfolio, while also encouraging team members to do the same. Undertaking performance management processes as necessary to drive continuous improvement and maintain high standards of performance within the team. Actively involved in team recruitment processes when required, contributing to the selection and onboarding of qualified candidates. Overseeing all sales administration processes to ensure timely and efficient completion, utilising CRM (MS Dynamics) and internal systems for streamlined operations. Generating and submitting relevant reports within designated timescales to monitor sales input, invoicing, and margins, taking corrective action, as necessary. Collaborating with Sales Executives, participating in customer visits as required to strengthen client relationships and drive sales opportunities. Upholding high levels of customer service, directly handing customer queries, orders, and concerns, maintaining exemplary levels of customer service at all times. Liaising with Logistics/Warehouse departments to ensure the maintenance of a 24/48-hour delivery schedule, optimising customer satisfaction. What you will bring The successful applicant will ideally meet with the following criteria Essential: Minimum of two years' experience in a similar internal sales team/sales office management role, demonstrating proficiency in team leadership and sales operations. Possesses a strong leadership style with a proven track record of coaching, training, and developing team members to achieve performance objectives. Prior experience working within a sales distribution/merchant or wholesale environment, understanding the dynamics and challenges of the industry. Demonstrated ability to personally make outbound calls to customers to secure or develop accounts, contributing to sales growth and customer relationship management. Experience in managing both inbound and outbound office-based sales teams, ensuring effective coordination and performance optimisation. Track record of excelling in fast-paced roles, displaying strong multitasking and prioritisation skills to meet deadlines and deliver results consistently. Strong communication skills, both verbal and written, enabling effective interaction with team members, customers, and stakeholders. Ability to handle sensitive matters with sensitivity, diplomacy, and integrity, fostering positive relationships and trust. Proficient IT skills, including intermediate-level proficiency in Excel, MS Office, internet navigation, and CRM systems for data management and analysis. Strong numeric aptitude, with the ability to analyse and interpret data effectively to inform decisions and drive sales performance. Desirable: Previous experience providing sales support to external field-based colleagues, demonstrating collaborative teamwork and support. Proven track record of managing a team who undertake outbound prospecting and cold calling to generate new business sales opportunities. Prior use of Microsoft Dynamics CRM or similar CRM systems Some knowledge of packaging-related products, including familiarity with some of Macfarlane's products, to effectively support customer inquiries and sales efforts. What you will get We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: - 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Contributory pension scheme Range of company cars or cash allowance (including electric) for qualifying roles Employee assistance program to support & advise with well-being & any issues Extensive range of training/development & potential progression opportunities Employee discount scheme (discounts on several major retail/leisure brands) Annual paid Volunteering Day Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced HR policies relating to various employee rights & entitlements Long service awards (5-40 years) Charitable giving options Financial support with eye-tests/purchasing glasses (DSE users only) O2 Mobile discount scheme (up to 25% off) Your future with us Here at Macfarlane Group, you truly have the potential to shape your own future and set your own ambitions. We are a large group company where internal promotion and mobility is a key feature of our success. Through tailored career plans, we provide a wide range of structure training & development pathways, utilizing both inhouse expertise to share knowledge and the best-in-class external training partners. There is potential access to management & leadership development, and we work closely with recognised, accredited bodies including the Institute of Leadership & Management (ILM) & the Institute of Sales Professionals (ISP). So there really are no limits to where your journey within Macfarlane Group may take you. How to apply We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click apply to submit your up-to-date CV. All applications will be acknowledged. If you haven t heard from us within 2-3 weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender expression, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. NO RECRUITMENT AGENCIES PLEASE
Feb 12, 2025
Full time
Sales Office Manager Location: Wakefield Package: Basic salary up to £40,000 plus, bonus/OTE & flexible benefits package, up to 27 days holiday (plus bank holidays & additional annual leave purchasing scheme) Sector: Packaging Distribution Protecting what matters, together We re dedicated to protecting what matters most - our people, our customers, our communities, and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive, and friendly workplace where you can unpack a career that grows. With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement, at all stages of your career. We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. And additionally, the way we work prioritises work-life balance and flexibility, empowering our colleagues to manage what is most important to them. Our business values commitment, diligence, teamwork, adaptability, and a thirst for learning so if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future. The Sales Office Manager Role As our Sales Office Manager, you will manage and lead the internal sales team at our local site, ensuring that sales activities are maximised targets are exceeded. You will be responsible for setting and monitoring all individual and team targets, implementing full performance management and development initiatives, including training and coaching. Furthermore, you will ensure that the highest standard of sales support, administration, and customer service is maintained at all times. You will be able to leads by example, demonstrating strong leadership qualities and promoting a positive and motivated work environment within the local sales team. Sales Office Manager Key Responsibilities Team Management, to include establishing targets and objectives, conducting Performance and Development Assessments, and fostering opportunities for professional development and coaching. Setting & agreeing sales targets and pricing strategies to maximise profitability while maintaining competitiveness. Ensuring proactive utilisation of CRM (Microsoft Dynamics) by the internal sales team to diligently follow up on all sales opportunities, enquiries, and quotations. Taking a proactive role in developing existing accounts, identifying and capitalising on opportunities for up-selling across the product portfolio, while also encouraging team members to do the same. Undertaking performance management processes as necessary to drive continuous improvement and maintain high standards of performance within the team. Actively involved in team recruitment processes when required, contributing to the selection and onboarding of qualified candidates. Overseeing all sales administration processes to ensure timely and efficient completion, utilising CRM (MS Dynamics) and internal systems for streamlined operations. Generating and submitting relevant reports within designated timescales to monitor sales input, invoicing, and margins, taking corrective action, as necessary. Collaborating with Sales Executives, participating in customer visits as required to strengthen client relationships and drive sales opportunities. Upholding high levels of customer service, directly handing customer queries, orders, and concerns, maintaining exemplary levels of customer service at all times. Liaising with Logistics/Warehouse departments to ensure the maintenance of a 24/48-hour delivery schedule, optimising customer satisfaction. What you will bring The successful applicant will ideally meet with the following criteria Essential: Minimum of two years' experience in a similar internal sales team/sales office management role, demonstrating proficiency in team leadership and sales operations. Possesses a strong leadership style with a proven track record of coaching, training, and developing team members to achieve performance objectives. Prior experience working within a sales distribution/merchant or wholesale environment, understanding the dynamics and challenges of the industry. Demonstrated ability to personally make outbound calls to customers to secure or develop accounts, contributing to sales growth and customer relationship management. Experience in managing both inbound and outbound office-based sales teams, ensuring effective coordination and performance optimisation. Track record of excelling in fast-paced roles, displaying strong multitasking and prioritisation skills to meet deadlines and deliver results consistently. Strong communication skills, both verbal and written, enabling effective interaction with team members, customers, and stakeholders. Ability to handle sensitive matters with sensitivity, diplomacy, and integrity, fostering positive relationships and trust. Proficient IT skills, including intermediate-level proficiency in Excel, MS Office, internet navigation, and CRM systems for data management and analysis. Strong numeric aptitude, with the ability to analyse and interpret data effectively to inform decisions and drive sales performance. Desirable: Previous experience providing sales support to external field-based colleagues, demonstrating collaborative teamwork and support. Proven track record of managing a team who undertake outbound prospecting and cold calling to generate new business sales opportunities. Prior use of Microsoft Dynamics CRM or similar CRM systems Some knowledge of packaging-related products, including familiarity with some of Macfarlane's products, to effectively support customer inquiries and sales efforts. What you will get We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: - 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Contributory pension scheme Range of company cars or cash allowance (including electric) for qualifying roles Employee assistance program to support & advise with well-being & any issues Extensive range of training/development & potential progression opportunities Employee discount scheme (discounts on several major retail/leisure brands) Annual paid Volunteering Day Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced HR policies relating to various employee rights & entitlements Long service awards (5-40 years) Charitable giving options Financial support with eye-tests/purchasing glasses (DSE users only) O2 Mobile discount scheme (up to 25% off) Your future with us Here at Macfarlane Group, you truly have the potential to shape your own future and set your own ambitions. We are a large group company where internal promotion and mobility is a key feature of our success. Through tailored career plans, we provide a wide range of structure training & development pathways, utilizing both inhouse expertise to share knowledge and the best-in-class external training partners. There is potential access to management & leadership development, and we work closely with recognised, accredited bodies including the Institute of Leadership & Management (ILM) & the Institute of Sales Professionals (ISP). So there really are no limits to where your journey within Macfarlane Group may take you. How to apply We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click apply to submit your up-to-date CV. All applications will be acknowledged. If you haven t heard from us within 2-3 weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender expression, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. NO RECRUITMENT AGENCIES PLEASE
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. This is a brand new Product Marketing role at Zopa Bank and the start of building out an essential capability for our customer function. Working in close and collaborative partnership with the VP of Marketing and Head of Product Marketing, this individual will be our in-house expert. They will play a vital role in helping Zopa Bank transform how it develops innovative propositions, introduces new products to market and scales feature adoption with our customers. Fresh from a successful $80m funding round, Zopa Bank is pushing into new product verticals, including current accounts and investments, as well as bringing greater innovation to its core business of borrowing and savings. This individual would play a significant part in creating momentum around these changes, extending the scope of the function internally to respond to these new GTM opportunities. The new hire will be a very close collaborator and support to Product Leads, working across and embedding to Product tribes as is relevant to achieve OKRs. A day in the life Develop and execute innovative approaches to product marketing in line with our strategic objectives and growth priorities Bring a proposition lens to every stage of the product lifecycle, so that marketing is embedded by design into the product development process Synthesise customer research and input competitor analysis to bring Zopa's product value to the market in the most effective way Co-create and present compelling feature proposals with Product Management and Product Design with consideration to their marketability Sharpen and elevate the value proposition approach for headline or new products with distinctive product communications, well-crafted key messaging and smart content creation Create, iterate and improve product marketing content across critical marketing touchpoints (e.g. landing page, review sites) and key product journeys (e.g. onboarding, CRM) leveraging relevant performance data and actionable customer insights Develop and execute go-to-market and launch plans - including product naming - for any significant releases or key feature innovations. Manage specific programs or campaigns as needed Brief and steer the relevant Growth, Marketing and PR specialists on any activation, or campaign requirements Bring together integrated marketing plans that leverage our capabilities and channels holistically to accelerate product growth About you You have extensive experience working in product marketing and/or a highly-related marketing specialism You have experience working in and/or for digital product businesses where you can demonstrate how your product marketing skills helped them scale and grow. Some fintech experience is preferable but not essential You will have a nice mixture of strategic skillsets (e.g. proposition development, research and testing methodologies) but are also adept in more creative contexts and written deliverables (e.g. naming, messaging, narrative, content) You have a holistic end-to-end perspective on marketing and product. You see the customer journey in its totality and can naturally engage with different functional specialists and subject matter experts quickly You will be someone who is highly autonomous with an entrepreneurial spirit. You enjoy getting stuck into new problem spaces and have the drive to deliver positive outcomes and key results for the business You are a great communicator and who is able to tell simple, but compelling stories about the product and Zopa experience Please note - no candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! The role is best suited to someone who can spend 2-3 days per week in our London Bridge offices. Flexible working? Yes please! At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do. Not only that - you'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Feb 12, 2025
Full time
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. This is a brand new Product Marketing role at Zopa Bank and the start of building out an essential capability for our customer function. Working in close and collaborative partnership with the VP of Marketing and Head of Product Marketing, this individual will be our in-house expert. They will play a vital role in helping Zopa Bank transform how it develops innovative propositions, introduces new products to market and scales feature adoption with our customers. Fresh from a successful $80m funding round, Zopa Bank is pushing into new product verticals, including current accounts and investments, as well as bringing greater innovation to its core business of borrowing and savings. This individual would play a significant part in creating momentum around these changes, extending the scope of the function internally to respond to these new GTM opportunities. The new hire will be a very close collaborator and support to Product Leads, working across and embedding to Product tribes as is relevant to achieve OKRs. A day in the life Develop and execute innovative approaches to product marketing in line with our strategic objectives and growth priorities Bring a proposition lens to every stage of the product lifecycle, so that marketing is embedded by design into the product development process Synthesise customer research and input competitor analysis to bring Zopa's product value to the market in the most effective way Co-create and present compelling feature proposals with Product Management and Product Design with consideration to their marketability Sharpen and elevate the value proposition approach for headline or new products with distinctive product communications, well-crafted key messaging and smart content creation Create, iterate and improve product marketing content across critical marketing touchpoints (e.g. landing page, review sites) and key product journeys (e.g. onboarding, CRM) leveraging relevant performance data and actionable customer insights Develop and execute go-to-market and launch plans - including product naming - for any significant releases or key feature innovations. Manage specific programs or campaigns as needed Brief and steer the relevant Growth, Marketing and PR specialists on any activation, or campaign requirements Bring together integrated marketing plans that leverage our capabilities and channels holistically to accelerate product growth About you You have extensive experience working in product marketing and/or a highly-related marketing specialism You have experience working in and/or for digital product businesses where you can demonstrate how your product marketing skills helped them scale and grow. Some fintech experience is preferable but not essential You will have a nice mixture of strategic skillsets (e.g. proposition development, research and testing methodologies) but are also adept in more creative contexts and written deliverables (e.g. naming, messaging, narrative, content) You have a holistic end-to-end perspective on marketing and product. You see the customer journey in its totality and can naturally engage with different functional specialists and subject matter experts quickly You will be someone who is highly autonomous with an entrepreneurial spirit. You enjoy getting stuck into new problem spaces and have the drive to deliver positive outcomes and key results for the business You are a great communicator and who is able to tell simple, but compelling stories about the product and Zopa experience Please note - no candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! The role is best suited to someone who can spend 2-3 days per week in our London Bridge offices. Flexible working? Yes please! At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do. Not only that - you'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Sr. Systems Technical Program Manager, Kuiper Enterprise Service Delivery DESCRIPTION Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. As a Systems TPM on the Kuiper Enterprise Service Delivery team you will support Proof of Concepts, demos, and tech trials at Executive Briefing Centers (EBCs) and on-site with customers. You will also support partners and system integrators who work closely with Kuiper to deploy and validate our LEO satellite solutions, providing best practices and resolving critical escalations. In this role, you will advocate for the customer and contribute to building product and solution roadmaps. You will build sales enablement material, tech notes and technical trainings for Kuiper internal teams, AWS, as well as partners and system integrators. Additionally, you'll run tests on the Kuiper network using the latest customer terminals and compare / benchmark with competitor products to clearly demonstrate Kuiper's advantages, differentiation and explain to partners and customers the best tests to use when they evaluate Kuiper satellite solutions. You will collaborate with engineering, product management, and business development leaders to plan and execute technical onboarding and acceptance testing for Kuiper Satellite Services delivered to enterprise customers. You will develop system integration best practices, processes, and tools to ensure solution deployment can be documented, automated, and scale to additional enterprise customers globally. This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations. BASIC QUALIFICATIONS - Design, implementation, or consulting in applications and infrastructures experience - Specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - Bachelor's degree in computer science, engineering, mathematics or equivalent experience - Experience with wireless technologies and network systems - Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients PREFERRED QUALIFICATIONS - Experience working within software development or Internet-related industries - Experience working as a Solutions Architect or Systems Engineer preferably in wireless cellular or satellite technology - Certifications and/or relevant work experience deploying cloud-native applications and microservices for enterprise IT workloads, preferably on AWS - Strong RF domain expertise with experience managing site surveys, assessing link budget/SINR, signal interference, spectrum management / coordination with other wireless systems - Working experience with wireless networking software stack, troubleshooting, and call flows including related protocols for cell (spot) acquisition, RACH, registration, mobility, and data session establishment.
Feb 12, 2025
Full time
Sr. Systems Technical Program Manager, Kuiper Enterprise Service Delivery DESCRIPTION Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. As a Systems TPM on the Kuiper Enterprise Service Delivery team you will support Proof of Concepts, demos, and tech trials at Executive Briefing Centers (EBCs) and on-site with customers. You will also support partners and system integrators who work closely with Kuiper to deploy and validate our LEO satellite solutions, providing best practices and resolving critical escalations. In this role, you will advocate for the customer and contribute to building product and solution roadmaps. You will build sales enablement material, tech notes and technical trainings for Kuiper internal teams, AWS, as well as partners and system integrators. Additionally, you'll run tests on the Kuiper network using the latest customer terminals and compare / benchmark with competitor products to clearly demonstrate Kuiper's advantages, differentiation and explain to partners and customers the best tests to use when they evaluate Kuiper satellite solutions. You will collaborate with engineering, product management, and business development leaders to plan and execute technical onboarding and acceptance testing for Kuiper Satellite Services delivered to enterprise customers. You will develop system integration best practices, processes, and tools to ensure solution deployment can be documented, automated, and scale to additional enterprise customers globally. This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations. BASIC QUALIFICATIONS - Design, implementation, or consulting in applications and infrastructures experience - Specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - Bachelor's degree in computer science, engineering, mathematics or equivalent experience - Experience with wireless technologies and network systems - Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients PREFERRED QUALIFICATIONS - Experience working within software development or Internet-related industries - Experience working as a Solutions Architect or Systems Engineer preferably in wireless cellular or satellite technology - Certifications and/or relevant work experience deploying cloud-native applications and microservices for enterprise IT workloads, preferably on AWS - Strong RF domain expertise with experience managing site surveys, assessing link budget/SINR, signal interference, spectrum management / coordination with other wireless systems - Working experience with wireless networking software stack, troubleshooting, and call flows including related protocols for cell (spot) acquisition, RACH, registration, mobility, and data session establishment.
Application For: Head of Sales - UK (DCLonHOSU) Fields marked with are required Title: First name: Last name: E-mail address: Address: City: Postcode: Preferred contact number: Upload your CV Drag and drop your CV here, or click to browse Job Title: Head of Sales - UK Job Reference: DCLonHOSU Earnings: Full Job Description Title: Head of Sales UK Location - flexible in the UK. Travel required. Welcome to Staycity Group , a thriving and rapidly expanding aparthotel operator making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with 35 exceptional properties across iconic European cities like London, Dublin, Berlin, Edinburgh, Paris, and Venice. Are you someone who thrives in a high-paced, evolving environment where ambiguity is met with enthusiasm and determination? Do you have an insatiable curiosity, an empathetic nature, and a genuine passion for growing with, and supporting others? At Staycity Group, we're not just an aparthotel group; we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Staycity Aparthotels is actively seeking a driven and visionary individual to join our team as the Head of Sales-UK . This individual will play a pivotal role in shaping our sales organisation and propelling our revenue to unprecedented heights. This leadership position offers an exciting opportunity to architect and execute a robust sales strategy, driving growth across diverse markets throughout the UK. The ideal candidate will thrive in an evolving and fast-paced environment, possessing a proven track record of success in building and scaling high-performing sales teams. You will be responsible for driving sales initiatives, exploring new market opportunities, and strategically positioning our products and services to outperform competitors. Additionally, you will leverage your exceptional negotiation skills to navigate complex deals and secure key partnerships that drive revenue growth and market expansion. If you are passionate about driving sales excellence, fostering innovation, and leading teams to unprecedented success, we invite you to join us on this exciting journey as the Head of Sales-UK . This role will manage all sales teams across the UK and will involve weekly travel. Benefits: We want you and your loved ones to thrive, we'll support your health, wellness, learning and development and if you decide it's time to start or grow a family rest assured we celebrate that too: Paid Maternity, Surrogacy, Adoptive & Paternity leave Annual Bonus, based on your contribution and impact Discounted rates for overnight stays for you, and your family and friends Refer and earn scheme if you successfully refer a friend to work with us Cycle to work scheme- to support a healthy lifestyle and our planet (only applicable in Ireland/UK) Education Support to help you foster new skills, build confidence and flourish Volunteer days: 2 paid volunteer days per year to support causes in your local community EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP) Long service rewards What you can do for us Own all plans and strategies for developing business and achieving the company's sales goals Assists in the development of the sales plan. Prepares forecasts and KPI reporting for the sales leaders, CCO, and upper management, for use in organizational planning, financial forecasting, budget setting and strategic planning. Land and expand: build processes and funnel for manual top-down reach out, onboarding, activation, and expansion Promote the product and personally help close the largest deals Work collaboratively across teams - including Finance, Marketing, Revenue, SRC, and Operations Establish the inbound lead requirements needed to meet your sales objectives Provide full visibility into the sales pipeline at every stage of development Establish and foster partnerships and relationships with key customers both externally and internally Lead a talented team of sales managers and executives. With a strong focus on collaboration and innovation, you will empower your direct reports to excel in their roles and collectively achieve ambitious sales targets Required Skills and Experience 5 years of relevant sales experience including management level Possess extensive knowledge of sales principles and practices, and an ability to coach others on them Willingness to travel is essential Strong analytical and quantitative skills; using hard data and metrics to back up assumptions, and recommendations, and drive actions. Proven ability to influence cross-functional teams Strength in problem-solving and issue resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. Strong leadership and team-building skills If you possess the ability to navigate through challenges with a blend of kindness and clarity, backed by data-driven decision-making skills, we'd love to hear from you! Whether you're a seasoned expert or someone with a burning desire to grow and learn, we believe that variety is the spice of life, and there's a place for you in our vibrant team. So, join us in this exciting and ever-evolving journey, where you'll be supported, inspired, and encouraged to reach your full potential. Let's make the world a little brighter, one guest at a time. Start your Staycity Group journey today! Take the leap and click "apply" now!
Feb 12, 2025
Full time
Application For: Head of Sales - UK (DCLonHOSU) Fields marked with are required Title: First name: Last name: E-mail address: Address: City: Postcode: Preferred contact number: Upload your CV Drag and drop your CV here, or click to browse Job Title: Head of Sales - UK Job Reference: DCLonHOSU Earnings: Full Job Description Title: Head of Sales UK Location - flexible in the UK. Travel required. Welcome to Staycity Group , a thriving and rapidly expanding aparthotel operator making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with 35 exceptional properties across iconic European cities like London, Dublin, Berlin, Edinburgh, Paris, and Venice. Are you someone who thrives in a high-paced, evolving environment where ambiguity is met with enthusiasm and determination? Do you have an insatiable curiosity, an empathetic nature, and a genuine passion for growing with, and supporting others? At Staycity Group, we're not just an aparthotel group; we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Staycity Aparthotels is actively seeking a driven and visionary individual to join our team as the Head of Sales-UK . This individual will play a pivotal role in shaping our sales organisation and propelling our revenue to unprecedented heights. This leadership position offers an exciting opportunity to architect and execute a robust sales strategy, driving growth across diverse markets throughout the UK. The ideal candidate will thrive in an evolving and fast-paced environment, possessing a proven track record of success in building and scaling high-performing sales teams. You will be responsible for driving sales initiatives, exploring new market opportunities, and strategically positioning our products and services to outperform competitors. Additionally, you will leverage your exceptional negotiation skills to navigate complex deals and secure key partnerships that drive revenue growth and market expansion. If you are passionate about driving sales excellence, fostering innovation, and leading teams to unprecedented success, we invite you to join us on this exciting journey as the Head of Sales-UK . This role will manage all sales teams across the UK and will involve weekly travel. Benefits: We want you and your loved ones to thrive, we'll support your health, wellness, learning and development and if you decide it's time to start or grow a family rest assured we celebrate that too: Paid Maternity, Surrogacy, Adoptive & Paternity leave Annual Bonus, based on your contribution and impact Discounted rates for overnight stays for you, and your family and friends Refer and earn scheme if you successfully refer a friend to work with us Cycle to work scheme- to support a healthy lifestyle and our planet (only applicable in Ireland/UK) Education Support to help you foster new skills, build confidence and flourish Volunteer days: 2 paid volunteer days per year to support causes in your local community EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP) Long service rewards What you can do for us Own all plans and strategies for developing business and achieving the company's sales goals Assists in the development of the sales plan. Prepares forecasts and KPI reporting for the sales leaders, CCO, and upper management, for use in organizational planning, financial forecasting, budget setting and strategic planning. Land and expand: build processes and funnel for manual top-down reach out, onboarding, activation, and expansion Promote the product and personally help close the largest deals Work collaboratively across teams - including Finance, Marketing, Revenue, SRC, and Operations Establish the inbound lead requirements needed to meet your sales objectives Provide full visibility into the sales pipeline at every stage of development Establish and foster partnerships and relationships with key customers both externally and internally Lead a talented team of sales managers and executives. With a strong focus on collaboration and innovation, you will empower your direct reports to excel in their roles and collectively achieve ambitious sales targets Required Skills and Experience 5 years of relevant sales experience including management level Possess extensive knowledge of sales principles and practices, and an ability to coach others on them Willingness to travel is essential Strong analytical and quantitative skills; using hard data and metrics to back up assumptions, and recommendations, and drive actions. Proven ability to influence cross-functional teams Strength in problem-solving and issue resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. Strong leadership and team-building skills If you possess the ability to navigate through challenges with a blend of kindness and clarity, backed by data-driven decision-making skills, we'd love to hear from you! Whether you're a seasoned expert or someone with a burning desire to grow and learn, we believe that variety is the spice of life, and there's a place for you in our vibrant team. So, join us in this exciting and ever-evolving journey, where you'll be supported, inspired, and encouraged to reach your full potential. Let's make the world a little brighter, one guest at a time. Start your Staycity Group journey today! Take the leap and click "apply" now!
Ready to find the right role for you? Internal Job Description Salary: 28,000 - 33,000 (dep. on experience) plus Veolia benefits Location: Croydon, Kingston, Merton and Sutton Hours: Full time, 40 hours per week, Monday to Friday 08.30-17.00 Please submit a max 1 page cover letter and max 2 page CV in order to apply . When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. This is an exciting time to join Veolia's contract in Westminster as we develop a new team to deliver on social value and increase recycling within the City. What we can offer you: 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: In this role, you will work with the Area Education, Communications and Outreach (ECO) Manager to develop strategies for programmes in line with contract objectives. You'll coordinate the delivery of employment schemes to support vulnerable groups and those with extra needs into valuable work opportunities, as well as our sustainable schools programme, and our recycling volunteer activities for residents, to make a real and lasting impact on the community. You will maintain a network of external stakeholders and community partners, and organise events to support these initiatives, and work with internal operational teams and external partners to deliver on-going support for successful candidates. Alongside coordinating social value initiatives, you will work as part of the Education, Communications and Outreach (ECO) team to design and deliver content and behaviour change campaigns that can help improve recycling rates and make a real impact to our environment. You will have the opportunity to make a difference through face to face engagement activities in the community, and building relationships with local residents and stakeholders will be a significant part of your role. What we're looking for: We are looking for an energetic all rounder with exemplary written and verbal communication skills, proven experience of measuring and reporting data, and a willingness to learn new skills. To be successful in the role it is essential that you can work autonomously on your own initiative, in order to design initiatives to support communities and deliver on social value commitments.You will thrive in a fast-paced environment with competing demands, with a can-do attitude and impressive people skills. The team do work flexibly but as this role is engagement focused it is best suited to someone who is keen to work within the City of Westminster and at our offices near Victoria. Essential: Project development and management - contributing to and executing strategies to achieve social value objectives Experience delivering behaviour change and/or community engagement techniques and analysing results Superb written and verbal communication skills including presentation skills Experience of building strong stakeholder relationships and customer management Desirable: Experience reporting social value initiatives Experience of supporting prospective candidates with recruitment and onboarding Experience of working with SEND initiatives Understanding or experience working with local authorities Experience of visual and textual content production across multiple formats Understanding of PR, social media, social advertising and digital communications Advanced understanding of data management and analysis What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
Feb 12, 2025
Full time
Ready to find the right role for you? Internal Job Description Salary: 28,000 - 33,000 (dep. on experience) plus Veolia benefits Location: Croydon, Kingston, Merton and Sutton Hours: Full time, 40 hours per week, Monday to Friday 08.30-17.00 Please submit a max 1 page cover letter and max 2 page CV in order to apply . When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. This is an exciting time to join Veolia's contract in Westminster as we develop a new team to deliver on social value and increase recycling within the City. What we can offer you: 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: In this role, you will work with the Area Education, Communications and Outreach (ECO) Manager to develop strategies for programmes in line with contract objectives. You'll coordinate the delivery of employment schemes to support vulnerable groups and those with extra needs into valuable work opportunities, as well as our sustainable schools programme, and our recycling volunteer activities for residents, to make a real and lasting impact on the community. You will maintain a network of external stakeholders and community partners, and organise events to support these initiatives, and work with internal operational teams and external partners to deliver on-going support for successful candidates. Alongside coordinating social value initiatives, you will work as part of the Education, Communications and Outreach (ECO) team to design and deliver content and behaviour change campaigns that can help improve recycling rates and make a real impact to our environment. You will have the opportunity to make a difference through face to face engagement activities in the community, and building relationships with local residents and stakeholders will be a significant part of your role. What we're looking for: We are looking for an energetic all rounder with exemplary written and verbal communication skills, proven experience of measuring and reporting data, and a willingness to learn new skills. To be successful in the role it is essential that you can work autonomously on your own initiative, in order to design initiatives to support communities and deliver on social value commitments.You will thrive in a fast-paced environment with competing demands, with a can-do attitude and impressive people skills. The team do work flexibly but as this role is engagement focused it is best suited to someone who is keen to work within the City of Westminster and at our offices near Victoria. Essential: Project development and management - contributing to and executing strategies to achieve social value objectives Experience delivering behaviour change and/or community engagement techniques and analysing results Superb written and verbal communication skills including presentation skills Experience of building strong stakeholder relationships and customer management Desirable: Experience reporting social value initiatives Experience of supporting prospective candidates with recruitment and onboarding Experience of working with SEND initiatives Understanding or experience working with local authorities Experience of visual and textual content production across multiple formats Understanding of PR, social media, social advertising and digital communications Advanced understanding of data management and analysis What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
Head of Operations and People Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers? This is an exciting opportunity to take on a senior leadership role, where no two days are ever the same! We're looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community. If you're excited about using your professional experience to make a difference to young people, this could be the perfect role for you! As an equal opportunities employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. Position: Head of Operations and People Location: Crewe/hybrid (office working days in Warrington approx. 3 days a week during construction of the Youth Zone, after opening full time hours in Crewe) Salary: £35,000 to £40,000 (dependent upon experience) Contract: Permanent Hours: Full-time, 37.5 hours per week Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring. Closing Date: 28th February at 12pm noon Interviews: First stage: 11th/12th March, Second stage: Afternoon and evening 20th March About the Role The Head of Operations & People role is a key position. As part of the Senior Management team, you'll lead and manage the back-office functions, ensuring the best possible service is delivered to the thousands of young people. In this role, you'll also serve as the secretariat for the Board of Trustees and oversee monthly payroll administration. Key duties include: • Oversee full recruitment and onboarding, ensuring compliance with safer recruitment practices. • Manage HR processes, including investigations, leave, and absence management. • Ensure compliance with employment, safeguarding, and health & safety regulations. • Maintain and update policies, procedures, and employee records in line with legislation. • Oversee financial processes, including payroll data and invoicing, with administrative support. • Manage administrative systems, reporting, and staff training on system use. • Provide leadership through line management, staff development, and participation in strategic planning. About You We're looking for an experienced and professional operational manager with HR experience, who is passionate about making a positive difference in young people's lives and thrives in a fast-paced, varied environment. You will also need experience of: • Office administration and management functions • Basic accounts work and/or payroll • Managing IT Systems and Data management • Customer service (within an office / charity environment) • Onboarding and training team members to use systems and follow standard operating procedures • Leading or managing a small team, with the ability to motivate and inspire • Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders- at all levels and from all sectors To apply, you will be asked to submit a CV and supporting statement via the company website. About the Organisation This is a brand-new locally run youth charity in Crewe. It is set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Crewe, it will be an inspiring place for young people aged 8 - 19, and up to 25 for those with additional needs, to enjoy their leisure time. The building is due to be completed in 2025. The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check. Other roles you may have experience of could include Head of HR, HR Manager, Head of Operations and HR, People Director, Operations Director, Director of People and Operations, Operations & HR Director, Head of People and Business Operations, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 12, 2025
Full time
Head of Operations and People Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers? This is an exciting opportunity to take on a senior leadership role, where no two days are ever the same! We're looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community. If you're excited about using your professional experience to make a difference to young people, this could be the perfect role for you! As an equal opportunities employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. Position: Head of Operations and People Location: Crewe/hybrid (office working days in Warrington approx. 3 days a week during construction of the Youth Zone, after opening full time hours in Crewe) Salary: £35,000 to £40,000 (dependent upon experience) Contract: Permanent Hours: Full-time, 37.5 hours per week Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring. Closing Date: 28th February at 12pm noon Interviews: First stage: 11th/12th March, Second stage: Afternoon and evening 20th March About the Role The Head of Operations & People role is a key position. As part of the Senior Management team, you'll lead and manage the back-office functions, ensuring the best possible service is delivered to the thousands of young people. In this role, you'll also serve as the secretariat for the Board of Trustees and oversee monthly payroll administration. Key duties include: • Oversee full recruitment and onboarding, ensuring compliance with safer recruitment practices. • Manage HR processes, including investigations, leave, and absence management. • Ensure compliance with employment, safeguarding, and health & safety regulations. • Maintain and update policies, procedures, and employee records in line with legislation. • Oversee financial processes, including payroll data and invoicing, with administrative support. • Manage administrative systems, reporting, and staff training on system use. • Provide leadership through line management, staff development, and participation in strategic planning. About You We're looking for an experienced and professional operational manager with HR experience, who is passionate about making a positive difference in young people's lives and thrives in a fast-paced, varied environment. You will also need experience of: • Office administration and management functions • Basic accounts work and/or payroll • Managing IT Systems and Data management • Customer service (within an office / charity environment) • Onboarding and training team members to use systems and follow standard operating procedures • Leading or managing a small team, with the ability to motivate and inspire • Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders- at all levels and from all sectors To apply, you will be asked to submit a CV and supporting statement via the company website. About the Organisation This is a brand-new locally run youth charity in Crewe. It is set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Crewe, it will be an inspiring place for young people aged 8 - 19, and up to 25 for those with additional needs, to enjoy their leisure time. The building is due to be completed in 2025. The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check. Other roles you may have experience of could include Head of HR, HR Manager, Head of Operations and HR, People Director, Operations Director, Director of People and Operations, Operations & HR Director, Head of People and Business Operations, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Position: HR Operations Administrator Duration: Initial 6 months - High likelihood of extensions and potential perm opportunity. Location: Hybrid/ Warwick, 2-3 days per week on-site Salary: 40,000 per annum + additional benefits, including pension and medical schemes, discounts on big brands and many more! Our high-profile energy client are creating a new inhouse HR Operations team and are seeking experienced HR Administrators to join them in their exciting developments! This is an exciting time of transformation for our clients People team, and this role will support the implementation of their new HR system, ensuring processes are accurately adhered to. This role can accommodate hybrid working, but there will be an expectation to be onsite in Warwick 2-3 days a week, and once a month in Wokingham. Key Accountabilities: Ensure efficient, effective, and high-quality transactional activities are delivered across the employee lifecycle; including onboarding, offboarding, employee data management, immigration, reward and benefits administration. Accurate input of data into the HR system. Provide administrative support for the HR Operations team, acting as the first point of contact for people managers and colleagues with HR queries. Manage the busy HR inbox and any queries which come in via chat or telephone promptly. Oversee the right to work checks and ensure they meet legal requirements. Liaise with third parties to ensure all references are completed. Support cyclical HR activities such as performance, talent, promotions and reward with strong attention to data and details. Provide project support to the HR Operations manager and HR Operations Leads where required, including organisational data change and audit activities. Be confident in using a HR system - ensure data accuracy and compliance with GDPR. Running of regular reports and ability to interpret data. Ensure operating procedure documentation is regularly updated to meet audit control requirements. Ensure excellent customer experience is provided to all colleagues. Work effectively with 3rd parties to ensure a seamless service. About You: Previous experience working in a HR Operations Administrator role, providing advice and guidance across the full spectrum of HR Operations. Experience of working with Trade Unions is desirable but not essential. Strong communication skills, attention to detail and excellent organisation skills, with an ability to work in an agile, fast-paced environment. Strong proficiency with MS Office and experience in HR Information Systems, ideally experience of top tier HR systems would be desirable. Ability to generate and analyse HR data reports, manipulating via excel where needed. A customer-centric mindset with a passion for creating a positive employee experience. Adheres to quality standards Interested in utilising your HR capabilities to drive new success with a well-known business? APPLY NOW with an up-to-date CV evidencing the above for instant consideration! Adecco/Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised if you have not heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 12, 2025
Contractor
Position: HR Operations Administrator Duration: Initial 6 months - High likelihood of extensions and potential perm opportunity. Location: Hybrid/ Warwick, 2-3 days per week on-site Salary: 40,000 per annum + additional benefits, including pension and medical schemes, discounts on big brands and many more! Our high-profile energy client are creating a new inhouse HR Operations team and are seeking experienced HR Administrators to join them in their exciting developments! This is an exciting time of transformation for our clients People team, and this role will support the implementation of their new HR system, ensuring processes are accurately adhered to. This role can accommodate hybrid working, but there will be an expectation to be onsite in Warwick 2-3 days a week, and once a month in Wokingham. Key Accountabilities: Ensure efficient, effective, and high-quality transactional activities are delivered across the employee lifecycle; including onboarding, offboarding, employee data management, immigration, reward and benefits administration. Accurate input of data into the HR system. Provide administrative support for the HR Operations team, acting as the first point of contact for people managers and colleagues with HR queries. Manage the busy HR inbox and any queries which come in via chat or telephone promptly. Oversee the right to work checks and ensure they meet legal requirements. Liaise with third parties to ensure all references are completed. Support cyclical HR activities such as performance, talent, promotions and reward with strong attention to data and details. Provide project support to the HR Operations manager and HR Operations Leads where required, including organisational data change and audit activities. Be confident in using a HR system - ensure data accuracy and compliance with GDPR. Running of regular reports and ability to interpret data. Ensure operating procedure documentation is regularly updated to meet audit control requirements. Ensure excellent customer experience is provided to all colleagues. Work effectively with 3rd parties to ensure a seamless service. About You: Previous experience working in a HR Operations Administrator role, providing advice and guidance across the full spectrum of HR Operations. Experience of working with Trade Unions is desirable but not essential. Strong communication skills, attention to detail and excellent organisation skills, with an ability to work in an agile, fast-paced environment. Strong proficiency with MS Office and experience in HR Information Systems, ideally experience of top tier HR systems would be desirable. Ability to generate and analyse HR data reports, manipulating via excel where needed. A customer-centric mindset with a passion for creating a positive employee experience. Adheres to quality standards Interested in utilising your HR capabilities to drive new success with a well-known business? APPLY NOW with an up-to-date CV evidencing the above for instant consideration! Adecco/Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised if you have not heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Admin Assistant required for a school on outskirts of Bath Your new company School on outskirts of Bath (South of city) Your new role Drafting and publishing recruitment materials, managing the candidate database, liaising with applicants, arranging interviews, preparing interview packs and hosting/coordinating interview days. Assisting with aspects of the employee onboarding process, as directed. Timely and accurate processing of all vetting checks in line with Safer Recruitment protocols, including obtaining references, right to work checks and DBS clearances. Managing all administrative aspects of the entire employment lifecycle. Assisting other members of the department in administrative duties related to offers of employment, contract changes, and other HR related processes. Covering Reception during school holidays by arrangement Provide administration assistance to other departments across the Trust, as required Providing timely and accurate guidance on Safer Recruitment protocols to recruiting managers and candidates. Generating reports as and when required. Timely and accurate input of data into the HRM system including absence records. Timely and accurate maintenance of the School's Single Central Registers. Ensuring all HR forms are regularly reviewed and updated. Maintaining an exemplary filing and archiving system in accordance with employment law, Safer Recruitment, and GDPR. Handling incoming calls and emails, responding to and triaging messages. Directing staff to policies and appropriate systems such as the Employee Self Service. Building and maintaining excellent relationships with recruiting managers and candidates, ensuring timely follow-ups. What you'll need to succeed We need a proactive and detail-oriented individual with a strong administrative background. You must possess excellent organisational and communication skills, as well as the ability to handle sensitive information with confidentiality and discretion.You will need to be adaptable, proactive and a skilled professional with excellent work ethic and customer service flair. Having the ability to ensure clear communication between HR/Recruitment, candidates, and other departments is essential, as is the organisational skills in managing multiple tasks and changing priorities. What you'll get in return Friendly team to work with Parking on site £12.82/hr+holiday pay on top What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. INDHAF #
Feb 12, 2025
Seasonal
Admin Assistant required for a school on outskirts of Bath Your new company School on outskirts of Bath (South of city) Your new role Drafting and publishing recruitment materials, managing the candidate database, liaising with applicants, arranging interviews, preparing interview packs and hosting/coordinating interview days. Assisting with aspects of the employee onboarding process, as directed. Timely and accurate processing of all vetting checks in line with Safer Recruitment protocols, including obtaining references, right to work checks and DBS clearances. Managing all administrative aspects of the entire employment lifecycle. Assisting other members of the department in administrative duties related to offers of employment, contract changes, and other HR related processes. Covering Reception during school holidays by arrangement Provide administration assistance to other departments across the Trust, as required Providing timely and accurate guidance on Safer Recruitment protocols to recruiting managers and candidates. Generating reports as and when required. Timely and accurate input of data into the HRM system including absence records. Timely and accurate maintenance of the School's Single Central Registers. Ensuring all HR forms are regularly reviewed and updated. Maintaining an exemplary filing and archiving system in accordance with employment law, Safer Recruitment, and GDPR. Handling incoming calls and emails, responding to and triaging messages. Directing staff to policies and appropriate systems such as the Employee Self Service. Building and maintaining excellent relationships with recruiting managers and candidates, ensuring timely follow-ups. What you'll need to succeed We need a proactive and detail-oriented individual with a strong administrative background. You must possess excellent organisational and communication skills, as well as the ability to handle sensitive information with confidentiality and discretion.You will need to be adaptable, proactive and a skilled professional with excellent work ethic and customer service flair. Having the ability to ensure clear communication between HR/Recruitment, candidates, and other departments is essential, as is the organisational skills in managing multiple tasks and changing priorities. What you'll get in return Friendly team to work with Parking on site £12.82/hr+holiday pay on top What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. INDHAF #
Convera is seeking an experienced, results-driven Senior Manager to lead our Segment Curriculum Team in Sales Growth & Enablement. This team will be responsible for building, executing, and continuously improving tailored training programs for all sales segments and roles within the organization, which may adjust depending on level of sales experience. The primary purpose of Sales Growth and Enablement is to set up our Sales teams to sell and win with the Convera value proposition. We equip sellers with the knowledge, content, processes and tools to optimize their effectiveness and maximize performance. Alongside the broader team, you will be responsible for launching best-in-class onboarding programs via HighSpot to decrease ramp time for new starters, as well as launch continuous (on-demand and just-in-time) learning programs to accelerate revenue performance and growth. You will work closely with cross-functional teams, including product marketing, sales leadership, revenue operations, and various subject matter experts to curate and deliver high-impact, scalable content for each training program. This role also works closely with two Principals of Sales Enablement Programs-one focused on methodologies and certification frameworks, and the other on sales technology tools and measurement. A key responsibility will be gathering feedback and data to iterate on and refine programs in partnership with sales leadership, and sales operations. This is an exciting opportunity to think strategically, drive innovation and deliver exceptional outcomes to improve sales effectiveness and product expertise. Ideally, the candidate will have managed an enablement team within the payments or fintech industry. Key Responsibilities: Lead, mentor, and manage a team of four Enablement Business Partners, each responsible for creating training programs for their respective segments. Manage the development of segment-specific learning pathways with consideration of role and seniority by curating engaging content from subject matter experts. Collaborate with sales leadership, marketing, product, and operations to gather insights and continuously ensure the curriculum is meeting expectation and is aligned with business priorities, role level and sales strategies. Oversee the modalities, scheduling and facilitation of training, whether digital, in-person, or virtual, ensuring they are aligned with segment-specific needs and goals. Ensure that learning pathways are clear, accessible, and scalable, with consistent check-ins on progress and success rates. Regularly review feedback from sales teams and sales operations to assess the impact of the curriculum programs and identify areas for improvement. Track enablement KPIs and report on progress to sales and senior leadership, demonstrating the value of the enablement function and its direct contribution to sales outcomes. Maintain internal discovery and intake processes for net new initiative investment, presenting priorities and trade-offs to Senior Leaders. You should apply if you have: 8+ years of experience in Sales Enablement within a B2B technology environment, ideally within the payments or fintech industry. Demonstrated experience leading a team and delivering measurable impact through training and enablement programs. Proficiency with Sales Enablement tools including HighSpot LMS, Gong and others to optimize results. A bias for action and ability to operate in a fast-paced environment. A data-driven mindset; able to use data to measure and optimize enablement efforts. Demonstrated sound business judgement and the ability to think strategically or drive into tactical details when faced with ambiguity. Exceptional written and verbal communication skills, capable of owning and writing complex documents and presenting / influencing Senior stakeholders. Strong project management skills, with the ability to manage multiple initiatives simultaneously. Proven experience working collaboratively in a global matrixed organisation to drive alignment across cross-functional teams and building strong relationships at all levels. Familiarity with sales methodologies and the ability to incorporate these into enablement programs in the future. Bachelor's degree or equivalent professional experience. About Convera: Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Market competitive monthly gross salary, plus commission based on success Great career growth and development opportunities in a global organization A flexible approach to work (This role will be Hybrid in our London office!) Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military) Paid volunteering opportunities There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you're ready to unleash your potential.
Feb 12, 2025
Full time
Convera is seeking an experienced, results-driven Senior Manager to lead our Segment Curriculum Team in Sales Growth & Enablement. This team will be responsible for building, executing, and continuously improving tailored training programs for all sales segments and roles within the organization, which may adjust depending on level of sales experience. The primary purpose of Sales Growth and Enablement is to set up our Sales teams to sell and win with the Convera value proposition. We equip sellers with the knowledge, content, processes and tools to optimize their effectiveness and maximize performance. Alongside the broader team, you will be responsible for launching best-in-class onboarding programs via HighSpot to decrease ramp time for new starters, as well as launch continuous (on-demand and just-in-time) learning programs to accelerate revenue performance and growth. You will work closely with cross-functional teams, including product marketing, sales leadership, revenue operations, and various subject matter experts to curate and deliver high-impact, scalable content for each training program. This role also works closely with two Principals of Sales Enablement Programs-one focused on methodologies and certification frameworks, and the other on sales technology tools and measurement. A key responsibility will be gathering feedback and data to iterate on and refine programs in partnership with sales leadership, and sales operations. This is an exciting opportunity to think strategically, drive innovation and deliver exceptional outcomes to improve sales effectiveness and product expertise. Ideally, the candidate will have managed an enablement team within the payments or fintech industry. Key Responsibilities: Lead, mentor, and manage a team of four Enablement Business Partners, each responsible for creating training programs for their respective segments. Manage the development of segment-specific learning pathways with consideration of role and seniority by curating engaging content from subject matter experts. Collaborate with sales leadership, marketing, product, and operations to gather insights and continuously ensure the curriculum is meeting expectation and is aligned with business priorities, role level and sales strategies. Oversee the modalities, scheduling and facilitation of training, whether digital, in-person, or virtual, ensuring they are aligned with segment-specific needs and goals. Ensure that learning pathways are clear, accessible, and scalable, with consistent check-ins on progress and success rates. Regularly review feedback from sales teams and sales operations to assess the impact of the curriculum programs and identify areas for improvement. Track enablement KPIs and report on progress to sales and senior leadership, demonstrating the value of the enablement function and its direct contribution to sales outcomes. Maintain internal discovery and intake processes for net new initiative investment, presenting priorities and trade-offs to Senior Leaders. You should apply if you have: 8+ years of experience in Sales Enablement within a B2B technology environment, ideally within the payments or fintech industry. Demonstrated experience leading a team and delivering measurable impact through training and enablement programs. Proficiency with Sales Enablement tools including HighSpot LMS, Gong and others to optimize results. A bias for action and ability to operate in a fast-paced environment. A data-driven mindset; able to use data to measure and optimize enablement efforts. Demonstrated sound business judgement and the ability to think strategically or drive into tactical details when faced with ambiguity. Exceptional written and verbal communication skills, capable of owning and writing complex documents and presenting / influencing Senior stakeholders. Strong project management skills, with the ability to manage multiple initiatives simultaneously. Proven experience working collaboratively in a global matrixed organisation to drive alignment across cross-functional teams and building strong relationships at all levels. Familiarity with sales methodologies and the ability to incorporate these into enablement programs in the future. Bachelor's degree or equivalent professional experience. About Convera: Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Market competitive monthly gross salary, plus commission based on success Great career growth and development opportunities in a global organization A flexible approach to work (This role will be Hybrid in our London office!) Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military) Paid volunteering opportunities There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you're ready to unleash your potential.
Technical Manager Location: Colchester Job Type: Full-time (Hybrid available) Salary: Competitive (+ profit related bonus) Hours of work: 08:00-17:00 (Weekend on call x 6 per year) We are seeking a Technical Manager to represent our company during interactions with suppliers and customers, proactively develop and nurture supplier relationships, and ensure accountability for company due diligence and top fruit supply chains. This role is based in our Technical Department and offers the opportunity to work in a dynamic environment where innovation and collaboration are valued. Day-to-day of the role: Ensure company due diligence databases are accurate and that data is shared with customers as requested. Work with suppliers, technical/product management colleagues, and commercial teams to deliver quality, safe, legal, and innovative products throughout the supply chain. Act as the recognised company expert for top fruit supply chains; developing and sharing product knowledge. Responsible for the upkeep of customer specifications, other customer-related software platforms, and administrative tasks to maintain compliance. Manage the technical content of weekly product information sheets. Oversee the due diligence approval process for onboarding new customers, suppliers, packers, and growers. Guide service provider teams on customer requirements to ensure food safety, legality, authenticity, and quality. Undertake relevant training/research to enhance technical knowledge and ensure knowledge of customer requirements for responsible sourcing - food safety, auditing, ethical, and sustainability. Respond to day-to-day customer information requests on quality/products, processes, artwork, supply chains, and investigations. Support second party and third-party audits and visits at sites. Assist with keeping customer systems and documents up to date. Work with colleagues to identify and adopt new ways of working to improve efficiency, focusing on the company technical/product management teams. Required Skills & Qualifications: Strong product knowledge and attention to detail. Ability to understand, interpret, and act upon customer expectations. Excellent prioritisation, organisation, and workload management skills to achieve set targets. Good written and verbal communication skills. High standard of knowledge and experience in the use of Microsoft Office software such as Excel, Word, Outlook, and PowerPoint. Valid passport and clean driving licence with reliable transport and business car insurance are essential. Flexibility in working hours and willingness to travel nationally/internationally as required. Benefits: Competitive salary package. Opportunities for professional development and training. Dynamic work environment with a focus on innovation and collaboration. Travel opportunities. To apply for the Technical Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Feb 12, 2025
Full time
Technical Manager Location: Colchester Job Type: Full-time (Hybrid available) Salary: Competitive (+ profit related bonus) Hours of work: 08:00-17:00 (Weekend on call x 6 per year) We are seeking a Technical Manager to represent our company during interactions with suppliers and customers, proactively develop and nurture supplier relationships, and ensure accountability for company due diligence and top fruit supply chains. This role is based in our Technical Department and offers the opportunity to work in a dynamic environment where innovation and collaboration are valued. Day-to-day of the role: Ensure company due diligence databases are accurate and that data is shared with customers as requested. Work with suppliers, technical/product management colleagues, and commercial teams to deliver quality, safe, legal, and innovative products throughout the supply chain. Act as the recognised company expert for top fruit supply chains; developing and sharing product knowledge. Responsible for the upkeep of customer specifications, other customer-related software platforms, and administrative tasks to maintain compliance. Manage the technical content of weekly product information sheets. Oversee the due diligence approval process for onboarding new customers, suppliers, packers, and growers. Guide service provider teams on customer requirements to ensure food safety, legality, authenticity, and quality. Undertake relevant training/research to enhance technical knowledge and ensure knowledge of customer requirements for responsible sourcing - food safety, auditing, ethical, and sustainability. Respond to day-to-day customer information requests on quality/products, processes, artwork, supply chains, and investigations. Support second party and third-party audits and visits at sites. Assist with keeping customer systems and documents up to date. Work with colleagues to identify and adopt new ways of working to improve efficiency, focusing on the company technical/product management teams. Required Skills & Qualifications: Strong product knowledge and attention to detail. Ability to understand, interpret, and act upon customer expectations. Excellent prioritisation, organisation, and workload management skills to achieve set targets. Good written and verbal communication skills. High standard of knowledge and experience in the use of Microsoft Office software such as Excel, Word, Outlook, and PowerPoint. Valid passport and clean driving licence with reliable transport and business car insurance are essential. Flexibility in working hours and willingness to travel nationally/internationally as required. Benefits: Competitive salary package. Opportunities for professional development and training. Dynamic work environment with a focus on innovation and collaboration. Travel opportunities. To apply for the Technical Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Join Our Clients Dynamic Team as a Junior Project Manager! Are you ready to energise your career in the vibrant world of market research? Our client, a leading organisation in Leeds, is on the lookout for a creative, ambitious and self-motivated Junior Project Manager to support the delivery of exciting market research projects both in the UK and internationally. If you're passionate about making an impact and thrive in a collaborative environment, we would love to hear from you! Role: Junior Project Manager Salary: 25,000 - 26,000 Location: Leeds City Centre (Free Parking) Key Responsibilities: As a Junior Project Manager, you will be involved in various stages of the project lifecycle, including: Managing logistics to ensure timely delivery and collection of materials. Recruiting participants for studies from our owned respondent panel, including conducting telephone screening calls. Setting up and maintaining accurate project task systems. Performing quality control processes, including participant checks via phone. Contributing to project briefings to ensure all relevant details are covered. Keeping stakeholders updated throughout the project duration. Handling project onboarding tasks such as invitations, NDAs, and registrations. Collaborating with internal and external teams, including moderators and translators, to identify the best project approaches. Participating in fieldwork duties, which may take place off-site. Carrying out general administrative tasks to support the team. What You Bring: A collaborative spirit and a 'can do' attitude, ready to tackle challenges with solutions. Strong planning and organising skills, with the ability to juggle multiple projects. Outstanding communication and customer relationship skills, both written and verbal. Great attention to detail. Proficiency in MS Office and general computer literacy. Experience in the Market Research industry. What Our Client Offers: Generous holiday package of 28 days, PLUS Bank Holidays and your birthday off! Convenient city centre office location in Leeds. Paid-for social events and travel benefits. Season-ticket loans and dental cover. Workplace pension. You will receive guidance from inspiring colleagues and leaders, with opportunities for rapid career growth. Good vibes and a thirst for fun permeate the workplace! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 12, 2025
Full time
Join Our Clients Dynamic Team as a Junior Project Manager! Are you ready to energise your career in the vibrant world of market research? Our client, a leading organisation in Leeds, is on the lookout for a creative, ambitious and self-motivated Junior Project Manager to support the delivery of exciting market research projects both in the UK and internationally. If you're passionate about making an impact and thrive in a collaborative environment, we would love to hear from you! Role: Junior Project Manager Salary: 25,000 - 26,000 Location: Leeds City Centre (Free Parking) Key Responsibilities: As a Junior Project Manager, you will be involved in various stages of the project lifecycle, including: Managing logistics to ensure timely delivery and collection of materials. Recruiting participants for studies from our owned respondent panel, including conducting telephone screening calls. Setting up and maintaining accurate project task systems. Performing quality control processes, including participant checks via phone. Contributing to project briefings to ensure all relevant details are covered. Keeping stakeholders updated throughout the project duration. Handling project onboarding tasks such as invitations, NDAs, and registrations. Collaborating with internal and external teams, including moderators and translators, to identify the best project approaches. Participating in fieldwork duties, which may take place off-site. Carrying out general administrative tasks to support the team. What You Bring: A collaborative spirit and a 'can do' attitude, ready to tackle challenges with solutions. Strong planning and organising skills, with the ability to juggle multiple projects. Outstanding communication and customer relationship skills, both written and verbal. Great attention to detail. Proficiency in MS Office and general computer literacy. Experience in the Market Research industry. What Our Client Offers: Generous holiday package of 28 days, PLUS Bank Holidays and your birthday off! Convenient city centre office location in Leeds. Paid-for social events and travel benefits. Season-ticket loans and dental cover. Workplace pension. You will receive guidance from inspiring colleagues and leaders, with opportunities for rapid career growth. Good vibes and a thirst for fun permeate the workplace! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Head of Data - Client Facing Location: London, UK (Hybrid - 3 days in office) Role Overview Our client is seeking a dynamic and experienced Head of Data to lead their data strategy, delivery, and operations, driving innovation and excellence across their data ecosystem. This role is crucial in defining and executing a robust data strategy, overseeing impactful data projects, and strengthening stakeholder relationships. The successful candidate will work closely with sales teams to showcase data capabilities to clients, support business growth, and develop scalable, AI-driven solutions. This is an onsite, client-facing role requiring a social, highly collaborative individual who thrives in face-to-face interactions and sees the value of in-person engagement with senior executives, team members, and clients. Key Responsibilities 1. Data Strategy & Leadership - Define and present a forward-thinking data strategy aligned with business objectives and customer needs. - Ensure alignment with the parent company's data initiatives and group-level priorities. - Capture and prioritize organization-wide data requirements, collaborating with Sales, Customer Success Managers, and Product teams. 2. Data Delivery & Governance - Oversee four key data workstreams: 1) Business Intelligence (BI): Lead Power BI reporting for internal teams and customers. 2) Partner Network Data Integration: Ensure seamless data ingestion from global partners. 3) Data Services & Integrations: Manage HR feeds, client onboarding, and system integrations. 4) Data Engineering: Oversee data engineering operations, working with offshore teams. - Ensure world-class data governance, security, and compliance with global standards. - Drive AI and machine learning applications to enhance data insights and visualization. 3. Stakeholder & Team Management - Act as a trusted advisor to leadership, internal teams, and customers. - Build and maintain strong relationships with key stakeholders across the organization. - Manage a team of 15-20, fostering a high-performance and customer-centric culture. 4. Sales & Client Engagement - Partner with Sales & Customer Success teams to highlight the value of data-driven solutions. - Engage with clients, demonstrating how data insights optimize corporate travel programs. - Ensure a balance between ambition and technical feasibility to maintain credibility and delivery excellence. Key Qualifications Experience & Skills - Proven experience in data leadership roles, ideally within travel, SaaS, or a data-driven organization. - Strong expertise in data strategy, governance, and project execution. - Technical understanding of BI tools (Power BI preferred) and data platforms (Snowflake). - Ability to balance technical understanding with client-facing engagement. - Experience working with global teams, particularly offshore teams in India, is advantageous. - Background in AI-driven data solutions is a plus. Personal Attributes - Highly collaborative with excellent interpersonal skills. - Strategic thinker with a hands-on, results-driven approach. - Strong communicator who can translate complex data into actionable business insights. - Accountable leader who takes ownership and drives execution. What Our Client Offers - A leadership role shaping the data strategy for a global corporate services provider. - A collaborative, innovative environment with cutting-edge technology. - Competitive salary, bonus, and stock options. This is an exciting opportunity for a data leader who thrives in a hybrid role-balancing strategic vision with hands-on execution, technical oversight with client engagement, and data-driven insights with business growth.
Feb 12, 2025
Full time
Head of Data - Client Facing Location: London, UK (Hybrid - 3 days in office) Role Overview Our client is seeking a dynamic and experienced Head of Data to lead their data strategy, delivery, and operations, driving innovation and excellence across their data ecosystem. This role is crucial in defining and executing a robust data strategy, overseeing impactful data projects, and strengthening stakeholder relationships. The successful candidate will work closely with sales teams to showcase data capabilities to clients, support business growth, and develop scalable, AI-driven solutions. This is an onsite, client-facing role requiring a social, highly collaborative individual who thrives in face-to-face interactions and sees the value of in-person engagement with senior executives, team members, and clients. Key Responsibilities 1. Data Strategy & Leadership - Define and present a forward-thinking data strategy aligned with business objectives and customer needs. - Ensure alignment with the parent company's data initiatives and group-level priorities. - Capture and prioritize organization-wide data requirements, collaborating with Sales, Customer Success Managers, and Product teams. 2. Data Delivery & Governance - Oversee four key data workstreams: 1) Business Intelligence (BI): Lead Power BI reporting for internal teams and customers. 2) Partner Network Data Integration: Ensure seamless data ingestion from global partners. 3) Data Services & Integrations: Manage HR feeds, client onboarding, and system integrations. 4) Data Engineering: Oversee data engineering operations, working with offshore teams. - Ensure world-class data governance, security, and compliance with global standards. - Drive AI and machine learning applications to enhance data insights and visualization. 3. Stakeholder & Team Management - Act as a trusted advisor to leadership, internal teams, and customers. - Build and maintain strong relationships with key stakeholders across the organization. - Manage a team of 15-20, fostering a high-performance and customer-centric culture. 4. Sales & Client Engagement - Partner with Sales & Customer Success teams to highlight the value of data-driven solutions. - Engage with clients, demonstrating how data insights optimize corporate travel programs. - Ensure a balance between ambition and technical feasibility to maintain credibility and delivery excellence. Key Qualifications Experience & Skills - Proven experience in data leadership roles, ideally within travel, SaaS, or a data-driven organization. - Strong expertise in data strategy, governance, and project execution. - Technical understanding of BI tools (Power BI preferred) and data platforms (Snowflake). - Ability to balance technical understanding with client-facing engagement. - Experience working with global teams, particularly offshore teams in India, is advantageous. - Background in AI-driven data solutions is a plus. Personal Attributes - Highly collaborative with excellent interpersonal skills. - Strategic thinker with a hands-on, results-driven approach. - Strong communicator who can translate complex data into actionable business insights. - Accountable leader who takes ownership and drives execution. What Our Client Offers - A leadership role shaping the data strategy for a global corporate services provider. - A collaborative, innovative environment with cutting-edge technology. - Competitive salary, bonus, and stock options. This is an exciting opportunity for a data leader who thrives in a hybrid role-balancing strategic vision with hands-on execution, technical oversight with client engagement, and data-driven insights with business growth.
At myPOS, we're all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we're more than just payment solutions-myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we're here to support business owners of all sizes and everyone out there who dreams of starting their own business. As we are expanding our team, we're looking for Senior Product Manager - Onboarding to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let's make it happen! About the role: As a Senior Product Manager - Onboarding , you will own the strategy and execution of our end-to-end customer onboarding experience. You'll drive initiatives to optimise user activation, reduce friction, and ensure compliance, directly impacting customer satisfaction and business growth. This role requires a strategic product manager with deep expertise in fintech/payments and a passion for customer-centric design. Key Responsibilities: Product Strategy : Define and execute the onboarding roadmap, aligning with company goals and customer needs. Including KYC/KYB processes, sanction screening, and compliance requirements. Cross-Functional Leadership : Collaborate with Engineering, Design, Compliance, Marketing, and Sales to deliver high-impact solutions. Customer-Centric : Conduct research to identify pain points, streamline onboarding flows, and improve conversion rates (e.g., activation rate, time to first transaction). Data-Led Decisions : Analyse metrics using tools like Mixpanel/SQL; A/B test to validate improvements. Compliance & Security : Ensure onboarding processes meet KYC, AML, and regulatory standards across multiple countries. Market Insight : Monitor industry trends, competitor strategies, and emerging technologies to inform product decisions. Stakeholder Management : Communicate updates to executives and internal teams, balancing priorities and resources. This role is perfect for you if you have: 5+ years in product management, with 3+ years in fintech, payments, or SaaS Proven success in onboarding/user activation, preferably at large scale Strong analytical skills (SQL, Excel, BI tools) and experience with agile methodologies Knowledge of payment regulations (PCI-DSS, KYC) and risk management Technical aptitude (APIs, system integrations) preferred Excellent communication skills; ability to influence cross-functional partners Fluency in English Why you should join myPOS: Vibrant international team operating in a hi-tech environment Annual salary reviews, promotions and performance bonuses myPOS Academy for upskilling and training Refer-a-friend bonus as we know that working with friends is fun Annual individual training and development budget Teambuilding, social activities and networks on a multi-national level Who we are: Since 2014 we've been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you're at the counter, selling online, or on the move, we've got businesses covered with smart, accessible and affordable solutions that keep things easy. Our mission? It's simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past. Pro tip: Take it easy about meeting every requirement-this job description is just that, a job description! Even if you don't tick every box, we want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth! Apply by filling in the form below and send your CV in English! myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances. Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!
Feb 12, 2025
Full time
At myPOS, we're all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we're more than just payment solutions-myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we're here to support business owners of all sizes and everyone out there who dreams of starting their own business. As we are expanding our team, we're looking for Senior Product Manager - Onboarding to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let's make it happen! About the role: As a Senior Product Manager - Onboarding , you will own the strategy and execution of our end-to-end customer onboarding experience. You'll drive initiatives to optimise user activation, reduce friction, and ensure compliance, directly impacting customer satisfaction and business growth. This role requires a strategic product manager with deep expertise in fintech/payments and a passion for customer-centric design. Key Responsibilities: Product Strategy : Define and execute the onboarding roadmap, aligning with company goals and customer needs. Including KYC/KYB processes, sanction screening, and compliance requirements. Cross-Functional Leadership : Collaborate with Engineering, Design, Compliance, Marketing, and Sales to deliver high-impact solutions. Customer-Centric : Conduct research to identify pain points, streamline onboarding flows, and improve conversion rates (e.g., activation rate, time to first transaction). Data-Led Decisions : Analyse metrics using tools like Mixpanel/SQL; A/B test to validate improvements. Compliance & Security : Ensure onboarding processes meet KYC, AML, and regulatory standards across multiple countries. Market Insight : Monitor industry trends, competitor strategies, and emerging technologies to inform product decisions. Stakeholder Management : Communicate updates to executives and internal teams, balancing priorities and resources. This role is perfect for you if you have: 5+ years in product management, with 3+ years in fintech, payments, or SaaS Proven success in onboarding/user activation, preferably at large scale Strong analytical skills (SQL, Excel, BI tools) and experience with agile methodologies Knowledge of payment regulations (PCI-DSS, KYC) and risk management Technical aptitude (APIs, system integrations) preferred Excellent communication skills; ability to influence cross-functional partners Fluency in English Why you should join myPOS: Vibrant international team operating in a hi-tech environment Annual salary reviews, promotions and performance bonuses myPOS Academy for upskilling and training Refer-a-friend bonus as we know that working with friends is fun Annual individual training and development budget Teambuilding, social activities and networks on a multi-national level Who we are: Since 2014 we've been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you're at the counter, selling online, or on the move, we've got businesses covered with smart, accessible and affordable solutions that keep things easy. Our mission? It's simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past. Pro tip: Take it easy about meeting every requirement-this job description is just that, a job description! Even if you don't tick every box, we want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth! Apply by filling in the form below and send your CV in English! myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances. Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!
At Wonderbly, we make personalised books that inspire boundless self-belief in children and celebrate love in all kinds of relationships. Our books have allowed over ten million readers to see themselves as the hero of their own stories. Technology unpins everything we do. We have built a highly specialised and scalable ecommerce platform to deliver the premium experiences our customers love. We are constantly innovating and improving this stack, from building new UX journeys to scaling our global fulfilment network. This new role within the Technology team, reporting to the CTO, will be the engineering leader and owner of our ecommerce platform. This highly technical role requires an experienced engineering leader who can take ownership, make key architectural decisions and steer the careers of their team. As part of Wonderbly's senior leadership team you will represent this key engineering pillar by reporting on the roadmap delivery, systems stability and proposing new tooling for other departments to leverage. An important relationship will be with our product managers, who you will partner with to craft and deliver future customer experiences in and around You will be equally comfortable writing code and communicating complex technical problems to anyone at Wonderbly. While coding and helping others code is an essential part of the role, it is just as important to be able to connect each feature to our long term strategy. The full-time team currently consists of two frontend and two backend engineers as well as a QA automation engineer. It will be your responsibility to develop the career paths of your talented full-time team, providing them constructive feedback and allowing them to benefit from your experience. You will also manage the freelancers and/or agencies we routinely need to deliver key initiatives throughout the year. Working with your team, you will be continuously seeking improvements in DX, velocity, onboarding and process. Lastly and most importantly, we're a people-first company. Wonderbly has three values: courageousness, curiosity and kindness. We want everyone to strive for these values, and our senior managers are no exception. That's why you are a teacher, explainer, mentor as well as a coder and leader. People in your team and outside it will want to work with and learn from you. Why this is a great time to join Wonderbly Shape the future of a growing business - In 2025, we're launching an ambitious 3-year growth strategy. This is a unique opportunity to make a significant impact during a transformative phase of our journey. Lead an eager and talented team - You'll step into a brand-new leadership role, guiding a strong, motivated team that's ready to take on bigger and bolder challenges. Build a world-class ecommerce experience - With our modern frontend stack, you'll play a lead role in delivering next-generation experiences for millions of our customers worldwide. About our stack Our ecommerce stack powers handling personalised orders with a modern frontend and a set of backend services. Over the last 5 years, we've continuously refined this stack. Our frontend, built in the last year, is nearing completion on migrating from our legacy site. We use Astro for fast rendering, TypeScript, Vite, Storybook, Radix, and more. It's a monorepo using Turborepo, pnpm, and Docker. The frontend connects to our headless ecommerce API, built on Solidus, an open-source Ruby framework. We collaborate with Solidus maintainers for support. Algolia powers product discovery, and Prismic supplies content. We've developed a caching service to index this data. Our backend services, aside from Solidus, are built with Node, TypeScript, and Express, handling fulfilment, stock, emails, and more. Everything runs on Heroku, with Fastly for edge caching and security. We aim to keep things simple and efficient, and you'll help us stay focused on that balance, knowing when to speed up or slow down. Simple, easy-to-reason implementations are the goal. In the next 12 months you'll be Leading the team to deliver our next personalisation product discovery & creation mission Obsessing over our customer's experience: loading performance, interactivity, and site stability Scaling our technology systems to keep pace with business growth, our publishing roadmap and expansion into new product categories Optimising our scoping and delivery processes while improving our first-class dev team Ensuring systems are secure and scalable, leading efforts to prepare for peak trading events and being on-call with your team for any issues Regularly contributing to weekly team and all company meetings, sharing your knowledge and insight Advancing the careers of your reports and celebrating their progress company-wide Laying the foundations for a new generation of technology to support Wonderbly's growth Minimum Requirements 10+ years experience working in different roles across multiple development teams, with at least 5 years in a management role Deep understanding of designing and building complex systems for high traffic customer facing companies like ours Ability to decide when making trade-offs between speed vs quality, and can communicate clearly why when you choose one over the other Find joy in programming and relish making tough design decisions by comparing the many languages/tools/libraries that you might use to solve a problem A natural love of people's career development, aided by your guidance, feedback and being champion of their achievements Always challenging yourself and others to be better and improve Appreciation of nicely designed, high-quality, well-tested codebases - and ability to communicate why they're important An instinctive and easy empathy with all colleagues Why you'll love working at Wonderbly First and foremost, you should join Wonderbly because of the work we do. We're on a mission to bring our meaningfully personalised products to everyone around the world. You'll be surrounded by inclusive, diverse and self-motivated people inspired by this exciting mission. We're a profitable and responsibly run business. We have clear processes with sensible expectations and are always looking to improve. We have a strongly supportive and inclusive culture and are still small enough for individuals to make a big difference. We have exciting growth plans, we want to create deeper connections between customers and their important relationships into the heart of our books. Benefits Competitive salary + bonus 5 weeks per year remote working (anywhere you like!) 28 days holiday, plus 8 bank holidays Hybrid working (3 days per week in office, 2 days remote) Pension scheme with matched contributions Mental Health support with Spill 1 fully paid charity day per month £500 per year budget to spend on courses and books with Learnably Health insurance to keep you and your family in tip-top shape Subsidised Gym membership Lunch and Learn sessions with inspiring speakers on various topics A dog friendly studio based near Kings Cross Regular socials (theatre trips, restaurants and our legendary in studio soirees every 4 months) At our studio there is: Shower, secure bike storage (we are also part of the Cycle To Work scheme) Heaps of snacks, drinks, and comforts in our fully-stocked kitchen Group yoga / walking and other fun stuff Clubs for bookworms, runners, gardeners, aspiring poets and much more
Feb 12, 2025
Full time
At Wonderbly, we make personalised books that inspire boundless self-belief in children and celebrate love in all kinds of relationships. Our books have allowed over ten million readers to see themselves as the hero of their own stories. Technology unpins everything we do. We have built a highly specialised and scalable ecommerce platform to deliver the premium experiences our customers love. We are constantly innovating and improving this stack, from building new UX journeys to scaling our global fulfilment network. This new role within the Technology team, reporting to the CTO, will be the engineering leader and owner of our ecommerce platform. This highly technical role requires an experienced engineering leader who can take ownership, make key architectural decisions and steer the careers of their team. As part of Wonderbly's senior leadership team you will represent this key engineering pillar by reporting on the roadmap delivery, systems stability and proposing new tooling for other departments to leverage. An important relationship will be with our product managers, who you will partner with to craft and deliver future customer experiences in and around You will be equally comfortable writing code and communicating complex technical problems to anyone at Wonderbly. While coding and helping others code is an essential part of the role, it is just as important to be able to connect each feature to our long term strategy. The full-time team currently consists of two frontend and two backend engineers as well as a QA automation engineer. It will be your responsibility to develop the career paths of your talented full-time team, providing them constructive feedback and allowing them to benefit from your experience. You will also manage the freelancers and/or agencies we routinely need to deliver key initiatives throughout the year. Working with your team, you will be continuously seeking improvements in DX, velocity, onboarding and process. Lastly and most importantly, we're a people-first company. Wonderbly has three values: courageousness, curiosity and kindness. We want everyone to strive for these values, and our senior managers are no exception. That's why you are a teacher, explainer, mentor as well as a coder and leader. People in your team and outside it will want to work with and learn from you. Why this is a great time to join Wonderbly Shape the future of a growing business - In 2025, we're launching an ambitious 3-year growth strategy. This is a unique opportunity to make a significant impact during a transformative phase of our journey. Lead an eager and talented team - You'll step into a brand-new leadership role, guiding a strong, motivated team that's ready to take on bigger and bolder challenges. Build a world-class ecommerce experience - With our modern frontend stack, you'll play a lead role in delivering next-generation experiences for millions of our customers worldwide. About our stack Our ecommerce stack powers handling personalised orders with a modern frontend and a set of backend services. Over the last 5 years, we've continuously refined this stack. Our frontend, built in the last year, is nearing completion on migrating from our legacy site. We use Astro for fast rendering, TypeScript, Vite, Storybook, Radix, and more. It's a monorepo using Turborepo, pnpm, and Docker. The frontend connects to our headless ecommerce API, built on Solidus, an open-source Ruby framework. We collaborate with Solidus maintainers for support. Algolia powers product discovery, and Prismic supplies content. We've developed a caching service to index this data. Our backend services, aside from Solidus, are built with Node, TypeScript, and Express, handling fulfilment, stock, emails, and more. Everything runs on Heroku, with Fastly for edge caching and security. We aim to keep things simple and efficient, and you'll help us stay focused on that balance, knowing when to speed up or slow down. Simple, easy-to-reason implementations are the goal. In the next 12 months you'll be Leading the team to deliver our next personalisation product discovery & creation mission Obsessing over our customer's experience: loading performance, interactivity, and site stability Scaling our technology systems to keep pace with business growth, our publishing roadmap and expansion into new product categories Optimising our scoping and delivery processes while improving our first-class dev team Ensuring systems are secure and scalable, leading efforts to prepare for peak trading events and being on-call with your team for any issues Regularly contributing to weekly team and all company meetings, sharing your knowledge and insight Advancing the careers of your reports and celebrating their progress company-wide Laying the foundations for a new generation of technology to support Wonderbly's growth Minimum Requirements 10+ years experience working in different roles across multiple development teams, with at least 5 years in a management role Deep understanding of designing and building complex systems for high traffic customer facing companies like ours Ability to decide when making trade-offs between speed vs quality, and can communicate clearly why when you choose one over the other Find joy in programming and relish making tough design decisions by comparing the many languages/tools/libraries that you might use to solve a problem A natural love of people's career development, aided by your guidance, feedback and being champion of their achievements Always challenging yourself and others to be better and improve Appreciation of nicely designed, high-quality, well-tested codebases - and ability to communicate why they're important An instinctive and easy empathy with all colleagues Why you'll love working at Wonderbly First and foremost, you should join Wonderbly because of the work we do. We're on a mission to bring our meaningfully personalised products to everyone around the world. You'll be surrounded by inclusive, diverse and self-motivated people inspired by this exciting mission. We're a profitable and responsibly run business. We have clear processes with sensible expectations and are always looking to improve. We have a strongly supportive and inclusive culture and are still small enough for individuals to make a big difference. We have exciting growth plans, we want to create deeper connections between customers and their important relationships into the heart of our books. Benefits Competitive salary + bonus 5 weeks per year remote working (anywhere you like!) 28 days holiday, plus 8 bank holidays Hybrid working (3 days per week in office, 2 days remote) Pension scheme with matched contributions Mental Health support with Spill 1 fully paid charity day per month £500 per year budget to spend on courses and books with Learnably Health insurance to keep you and your family in tip-top shape Subsidised Gym membership Lunch and Learn sessions with inspiring speakers on various topics A dog friendly studio based near Kings Cross Regular socials (theatre trips, restaurants and our legendary in studio soirees every 4 months) At our studio there is: Shower, secure bike storage (we are also part of the Cycle To Work scheme) Heaps of snacks, drinks, and comforts in our fully-stocked kitchen Group yoga / walking and other fun stuff Clubs for bookworms, runners, gardeners, aspiring poets and much more
Assistant Store Manager Duke of York, Chelsea Salary: £27,500 - £29,500 plus commission and quarterly bonus We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica, we are on a mission to change and revolutionise this industry through our three pillars: Education, Personalisation, and Human Touch. Do you dream of being part of this industry-changing movement? If so, we are looking for inspirational top talent to be part of something special. Do you want to be part of our tribe? Keep reading! A Dermalogica Assistant Store Manager is at the true heart of where results happen in our business. Based on the shop floor with your Store Manager and team, you are responsible for empowering and educating all our customers to have their best skin possible. You will demonstrate exceptional customer service and combine this with a very personalised and educational approach to all the conversations you will have. You will lead by example, showcase your expert product knowledge, and have the passion to make a difference. You will drive new business opportunities and encourage your team to think outside the box to help them excel. The responsibilities of the Assistant Store Manager . Could this be you? Drive retail growth month on month through motivating and supporting the team, exceeding all location targets & KPIs. Work with the Store Manager to drive services within your store, analysing the business and implementing action plans to elevate services. Take charge, motivate the team while the Store Manager is out of the business, ensuring a smooth running of the location. Regularly mentor & coach your team members, driving them to succeed. Collaborate with the Store Manager to ensure strong onboarding plans are in place for all new starters. Analyse your business to identify key areas of opportunity and work with the Store Manager to implement training plans to develop these areas. Carry out regular assessments with each team member to ensure treatments are performed to the highest standard. Do you have the below skills? Education equivalent to Level 3 in Beauty Therapy with Facial Electricals (essential). Level 4 Beauty Therapy qualification, including Microneedling and Chemical Peels. If you do not hold the Level 4 qualification, Dermalogica will fund this as part of your development. At least 2 years supervisory or team leader experience, ideally within a retail environment. At least 2 years training experience with a passion for coaching and developing team members. An outgoing, creative thinker with the ability to create theatre at the counter to inspire customers. A passion for skin health that inspires others. The opportunity for growth and progression through our Learning and Development platforms. What's in it for you? Private Health Care with Vitality and Medicash. Life insurance with Legal and General, including Virtual GP with Health365, wellbeing and counselling, and Financial Protection. A 5% pension contribution from the company and access to a pension advisor. Your birthday off work! 5 paid sick days per year. £70 monthly product allocation. Access to new product innovation before they hit the shelves. 30% off other Unilever Prestige Brands. Access to Unilever Discounts, an online shopping website with discounts on multiple high street brands. Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments. Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent at the time of application and must be able to provide a certificate at the interview.
Feb 12, 2025
Full time
Assistant Store Manager Duke of York, Chelsea Salary: £27,500 - £29,500 plus commission and quarterly bonus We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica, we are on a mission to change and revolutionise this industry through our three pillars: Education, Personalisation, and Human Touch. Do you dream of being part of this industry-changing movement? If so, we are looking for inspirational top talent to be part of something special. Do you want to be part of our tribe? Keep reading! A Dermalogica Assistant Store Manager is at the true heart of where results happen in our business. Based on the shop floor with your Store Manager and team, you are responsible for empowering and educating all our customers to have their best skin possible. You will demonstrate exceptional customer service and combine this with a very personalised and educational approach to all the conversations you will have. You will lead by example, showcase your expert product knowledge, and have the passion to make a difference. You will drive new business opportunities and encourage your team to think outside the box to help them excel. The responsibilities of the Assistant Store Manager . Could this be you? Drive retail growth month on month through motivating and supporting the team, exceeding all location targets & KPIs. Work with the Store Manager to drive services within your store, analysing the business and implementing action plans to elevate services. Take charge, motivate the team while the Store Manager is out of the business, ensuring a smooth running of the location. Regularly mentor & coach your team members, driving them to succeed. Collaborate with the Store Manager to ensure strong onboarding plans are in place for all new starters. Analyse your business to identify key areas of opportunity and work with the Store Manager to implement training plans to develop these areas. Carry out regular assessments with each team member to ensure treatments are performed to the highest standard. Do you have the below skills? Education equivalent to Level 3 in Beauty Therapy with Facial Electricals (essential). Level 4 Beauty Therapy qualification, including Microneedling and Chemical Peels. If you do not hold the Level 4 qualification, Dermalogica will fund this as part of your development. At least 2 years supervisory or team leader experience, ideally within a retail environment. At least 2 years training experience with a passion for coaching and developing team members. An outgoing, creative thinker with the ability to create theatre at the counter to inspire customers. A passion for skin health that inspires others. The opportunity for growth and progression through our Learning and Development platforms. What's in it for you? Private Health Care with Vitality and Medicash. Life insurance with Legal and General, including Virtual GP with Health365, wellbeing and counselling, and Financial Protection. A 5% pension contribution from the company and access to a pension advisor. Your birthday off work! 5 paid sick days per year. £70 monthly product allocation. Access to new product innovation before they hit the shelves. 30% off other Unilever Prestige Brands. Access to Unilever Discounts, an online shopping website with discounts on multiple high street brands. Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments. Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent at the time of application and must be able to provide a certificate at the interview.
Intro Are you ready to make an impact in product marketing? As our Senior Product Marketing Manager, you'll shape messaging, drive strategy, and collaborate with a dynamic, international team to deliver innovative campaigns and customer-focused initiatives. Equipped with the tools, support, and freedom to own your work, you'll be at the forefront of the rapidly expanding security and compliance market. Become the champion of our innovative multi-suite hybrid software solution-join us today! Company We are a fast-growing security and compliance tech company with a clear purpose: we protect the people behind the data. With over 250 team members worldwide and with offices in Munich, Berlin, London, Vienna and Stockholm we help more than 4,000 global customers get certified fast and build a strong and scalable risk posture. With AI-powered automation, self-serve capabilities and additional tailored expert advice, we offer our customers a seamless security and compliance experience to stay ahead of the rapidly evolving security landscape and challenges like the surge in cyber-attacks. Responsibilities You establish and maintain compelling value propositions with supporting materials like website content, demos, 2-pagers, and thought leadership. You collaborate with cross-functional teams to ensure GTM campaigns are leveraging the latest product value propositions and messaging. You produce customer marketing assets such as case studies and video testimonials to highlight product success stories. You engage with customers to understand their pain points, needs, and use cases, leveraging these insights to create impactful customer marketing assets and collateral. You conduct detailed competitive and market analyses for product segments, guiding the product roadmap and creating sales-focused battlecards. You develop, maintain, and deliver sales enablement content and tools to empower the sales team. You work across departments to drive product-led growth through product trials and user-focused onboarding experiences. Benefits The freedom, trust, and tools to do what you love and make an impact in a purpose-driven company, committed to doing genuine good in the digital world. Enjoy a high degree of flexibility with tailored working hours, choice of work location, and benefits that support your lifestyle, health, and family needs. Join a secure, future-focused role in a dynamic scale-up positioned to make a major impact in the rapidly expanding Security & Compliance market. Grow along expert or leadership paths with support from employee accelerator programs, bi-annual feedback cycles, and a personal training budget. Work in an environment that values autonomy, rapid decision-making, a flat hierarchy, and collaborative, eye-level communication to keep things moving forward. Profile 7-10 years of experience in product marketing, ideally within the B2B SaaS tech industry. In-depth understanding of sales processes, conversion points, customer journeys, and pipeline generation. Proven track record of driving organic growth and contributing to pipeline development. Expertise in developing and executing go-to-market (GTM) strategies and plans. Exceptional storytelling, content creation, and presentation skills, with the ability to captivate and engage audiences. Native English proficiency. Experience in the security, privacy, and compliance sector a plus. Familiarity with product-led growth strategies and practices a plus. LAST BUT NOT LEAST. FROM THE BOTTOM OF OUR HEARTS: No matter your origin, ethnicity, gender identity, religion or individual requirements; at DataGuard, all that counts is the person you are. As Guards and Guardettes, we are united not only by our dedication, but also by our shared belief in our purpose: Protect the people behind the data. Convince us with your personality and your skills- and together we will make great things happen. We are looking forward to meeting you!
Feb 12, 2025
Full time
Intro Are you ready to make an impact in product marketing? As our Senior Product Marketing Manager, you'll shape messaging, drive strategy, and collaborate with a dynamic, international team to deliver innovative campaigns and customer-focused initiatives. Equipped with the tools, support, and freedom to own your work, you'll be at the forefront of the rapidly expanding security and compliance market. Become the champion of our innovative multi-suite hybrid software solution-join us today! Company We are a fast-growing security and compliance tech company with a clear purpose: we protect the people behind the data. With over 250 team members worldwide and with offices in Munich, Berlin, London, Vienna and Stockholm we help more than 4,000 global customers get certified fast and build a strong and scalable risk posture. With AI-powered automation, self-serve capabilities and additional tailored expert advice, we offer our customers a seamless security and compliance experience to stay ahead of the rapidly evolving security landscape and challenges like the surge in cyber-attacks. Responsibilities You establish and maintain compelling value propositions with supporting materials like website content, demos, 2-pagers, and thought leadership. You collaborate with cross-functional teams to ensure GTM campaigns are leveraging the latest product value propositions and messaging. You produce customer marketing assets such as case studies and video testimonials to highlight product success stories. You engage with customers to understand their pain points, needs, and use cases, leveraging these insights to create impactful customer marketing assets and collateral. You conduct detailed competitive and market analyses for product segments, guiding the product roadmap and creating sales-focused battlecards. You develop, maintain, and deliver sales enablement content and tools to empower the sales team. You work across departments to drive product-led growth through product trials and user-focused onboarding experiences. Benefits The freedom, trust, and tools to do what you love and make an impact in a purpose-driven company, committed to doing genuine good in the digital world. Enjoy a high degree of flexibility with tailored working hours, choice of work location, and benefits that support your lifestyle, health, and family needs. Join a secure, future-focused role in a dynamic scale-up positioned to make a major impact in the rapidly expanding Security & Compliance market. Grow along expert or leadership paths with support from employee accelerator programs, bi-annual feedback cycles, and a personal training budget. Work in an environment that values autonomy, rapid decision-making, a flat hierarchy, and collaborative, eye-level communication to keep things moving forward. Profile 7-10 years of experience in product marketing, ideally within the B2B SaaS tech industry. In-depth understanding of sales processes, conversion points, customer journeys, and pipeline generation. Proven track record of driving organic growth and contributing to pipeline development. Expertise in developing and executing go-to-market (GTM) strategies and plans. Exceptional storytelling, content creation, and presentation skills, with the ability to captivate and engage audiences. Native English proficiency. Experience in the security, privacy, and compliance sector a plus. Familiarity with product-led growth strategies and practices a plus. LAST BUT NOT LEAST. FROM THE BOTTOM OF OUR HEARTS: No matter your origin, ethnicity, gender identity, religion or individual requirements; at DataGuard, all that counts is the person you are. As Guards and Guardettes, we are united not only by our dedication, but also by our shared belief in our purpose: Protect the people behind the data. Convince us with your personality and your skills- and together we will make great things happen. We are looking forward to meeting you!
Vitae Financial Recruitment
Watford, Hertfordshire
Facilities Assistant Watford - 4 days in office, 1 from home 28,000 - 30,000 An established and well-regarded business is looking for a proactive and highly organised Facilities Assistant to support the smooth operation of its UK offices. This is an excellent opportunity for someone diligent and detail-oriented who thrives in a varied role and enjoys adding value to a busy working environment. Based in the Watford office four days a week, with one day from home, this role involves occasional fully compensated travel to other locations, including London and Cardiff. The Role Supporting the Facilities & Procurement Manager, you will help ensure offices run efficiently, comply with health & safety regulations, and provide an excellent working environment for employees. Key responsibilities include: Facilities & Office Management Overseeing incoming and outgoing post and parcel distribution. Ensuring offices are well-stocked with supplies, including stationery and kitchen essentials. Managing document storage and acting as the main contact for the archiving provider. Supporting office moves, refurbishments, and general maintenance coordination. Being the first point of contact for building management in serviced offices. Employee & Operational Support Responding to facilities-related queries and managing external supplier communications. Handling corporate travel escalations, ensuring a smooth experience for employees. Managing company fleet administration, including driver actions, training, and vehicle returns. Overseeing car parking allocations at the Watford office and supporting other locations as needed. Conducting one-to-one facilities inductions for new joiners. Providing administrative support across various departments when required. Procurement & Compliance Assisting with the supplier onboarding process, ensuring compliance with internal policies. Maintaining and updating procurement records and generating reports as needed. Health & Safety Compliance Ensuring health & safety records and documentation are kept up to date. Organising first aid and fire marshal training, ensuring adequate coverage in all locations. Coordinating annual health & safety audits and supporting follow-up action plans. Managing compliance activities such as PAT testing and office risk assessments (training provided). Organising workstation (DSE) assessments and ensuring any necessary actions are completed. The Ideal Candidate We're looking for someone who takes pride in their work, enjoys problem-solving, and has strong organisational skills. The ideal candidate will have: Excellent administrative and multitasking skills. Strong communication and customer service abilities. A proactive and detail-oriented approach. Good IT skills, including Excel and database management. An understanding of health & safety or a willingness to learn. Requirements GCSE Maths and English (or equivalent). Previous experience in a facilities, administration, or office support role is beneficial but not essential. This is a great opportunity to step into a varied and rewarding role where your work will make a real difference. If you're looking for a role where you can grow, develop, and contribute to a well-established organisation, we'd love to hear from you! AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration
Feb 12, 2025
Full time
Facilities Assistant Watford - 4 days in office, 1 from home 28,000 - 30,000 An established and well-regarded business is looking for a proactive and highly organised Facilities Assistant to support the smooth operation of its UK offices. This is an excellent opportunity for someone diligent and detail-oriented who thrives in a varied role and enjoys adding value to a busy working environment. Based in the Watford office four days a week, with one day from home, this role involves occasional fully compensated travel to other locations, including London and Cardiff. The Role Supporting the Facilities & Procurement Manager, you will help ensure offices run efficiently, comply with health & safety regulations, and provide an excellent working environment for employees. Key responsibilities include: Facilities & Office Management Overseeing incoming and outgoing post and parcel distribution. Ensuring offices are well-stocked with supplies, including stationery and kitchen essentials. Managing document storage and acting as the main contact for the archiving provider. Supporting office moves, refurbishments, and general maintenance coordination. Being the first point of contact for building management in serviced offices. Employee & Operational Support Responding to facilities-related queries and managing external supplier communications. Handling corporate travel escalations, ensuring a smooth experience for employees. Managing company fleet administration, including driver actions, training, and vehicle returns. Overseeing car parking allocations at the Watford office and supporting other locations as needed. Conducting one-to-one facilities inductions for new joiners. Providing administrative support across various departments when required. Procurement & Compliance Assisting with the supplier onboarding process, ensuring compliance with internal policies. Maintaining and updating procurement records and generating reports as needed. Health & Safety Compliance Ensuring health & safety records and documentation are kept up to date. Organising first aid and fire marshal training, ensuring adequate coverage in all locations. Coordinating annual health & safety audits and supporting follow-up action plans. Managing compliance activities such as PAT testing and office risk assessments (training provided). Organising workstation (DSE) assessments and ensuring any necessary actions are completed. The Ideal Candidate We're looking for someone who takes pride in their work, enjoys problem-solving, and has strong organisational skills. The ideal candidate will have: Excellent administrative and multitasking skills. Strong communication and customer service abilities. A proactive and detail-oriented approach. Good IT skills, including Excel and database management. An understanding of health & safety or a willingness to learn. Requirements GCSE Maths and English (or equivalent). Previous experience in a facilities, administration, or office support role is beneficial but not essential. This is a great opportunity to step into a varied and rewarding role where your work will make a real difference. If you're looking for a role where you can grow, develop, and contribute to a well-established organisation, we'd love to hear from you! AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. We are looking for an experienced, ambitious and proactive individual, responsible for handling the day-to-day tasks related to all client trade requests. A Intermediate to senior level position with the ability to work autonomously, and also as part of a team and directly engage with clients. Commercial ability to maintain good relationship with clients and identify new prospects to increase flow. Responsibilities Directly corresponding with a wide array of clients, including Banks, Hedge funds, asset managers, oil majors and trade houses. Responsible for assisting with the onboarding of any new client relationships and maintaining of existing client relationships, assisting with support processes as required by colleagues, and engaging and updating clients. Working efficiently and supporting with making efficiencies e.g. assisting in the preparation of any new required frameworks. Collaboration with central operations functions which support the trading role including but not limited to Operations and Technology. Strategizing to increase P&L, requiring analysis of markets and products. Ensuring compliance with the company's regulatory requirements under the applicable regulators. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with the applicable regulators Code of Conduct. Carrying out regulatory activities under the relevant Marex trading books. Liaising with clients on a global basis, including US, UK, EU and Singapore To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/ or your supervisor as required. To escalate risk events immediately. To provide input to risk management processes, as required. Skills and Experience Analytical skills Comprehensive knowledge of the financial service markets and relevant regulatory requirements Substantial experience working in and knowledge of energy commodity markets. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this Excellent verbal written and communication skills A collaborative team player, that is approachable, self-efficient and influences a positive work environment Ability to take a high level of responsibility Excels at building relationships, networking and influencing others Resilient in a challenging, fast-paced environment Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
Feb 12, 2025
Full time
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. We are looking for an experienced, ambitious and proactive individual, responsible for handling the day-to-day tasks related to all client trade requests. A Intermediate to senior level position with the ability to work autonomously, and also as part of a team and directly engage with clients. Commercial ability to maintain good relationship with clients and identify new prospects to increase flow. Responsibilities Directly corresponding with a wide array of clients, including Banks, Hedge funds, asset managers, oil majors and trade houses. Responsible for assisting with the onboarding of any new client relationships and maintaining of existing client relationships, assisting with support processes as required by colleagues, and engaging and updating clients. Working efficiently and supporting with making efficiencies e.g. assisting in the preparation of any new required frameworks. Collaboration with central operations functions which support the trading role including but not limited to Operations and Technology. Strategizing to increase P&L, requiring analysis of markets and products. Ensuring compliance with the company's regulatory requirements under the applicable regulators. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times complying with the applicable regulators Code of Conduct. Carrying out regulatory activities under the relevant Marex trading books. Liaising with clients on a global basis, including US, UK, EU and Singapore To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/ or your supervisor as required. To escalate risk events immediately. To provide input to risk management processes, as required. Skills and Experience Analytical skills Comprehensive knowledge of the financial service markets and relevant regulatory requirements Substantial experience working in and knowledge of energy commodity markets. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this Excellent verbal written and communication skills A collaborative team player, that is approachable, self-efficient and influences a positive work environment Ability to take a high level of responsibility Excels at building relationships, networking and influencing others Resilient in a challenging, fast-paced environment Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
Junior Account Manager / Admin - Part-Time - Near Straiton - 24K Pro-rata Lorien's client, a growing firm in the logistics sector and a team we've introduced a couple of great people into already (who love the place!), are looking for someone eager to branch out into the world of account management, while holding the reins across key admin and marketing outreach duties They're looking to interview as soon as possible with the view to onboarding someone quickly They are based near Straiton (free parking), and looking for people to work on-site: Either: 3 full days per week from 9-5pm or 5 weekday mornings from 9-1pm, whichever might be a best for yourself 5 full days per week for around 8 weeks of the year for holiday cover This would be a great transition for someone keen who wants to upskill in a firm that will help them grow and add to their account management and client liaison skills in an organic, straightforward way while putting their existing initial experience to good use You can expect to: Work with clients to offer quotes for services and process orders Perform essential admin tasks around the office as required Contribute to social media outreach and marketing initiatives You'll need to bring to the table: Good interpersonal skills, able to liaise and build relationships with other staff and customers alike Basic MS Office skills including Word and Excel Ability to learn quickly (training and ongoing support will be provided) Ideally but not necessarily, and experience in customer/client relations Adaptability, eagerness to learn as you work, and tenacity to add value and work efficiently If this sounds like a good fit for what you're looking for next, apply with your latest CV for immediate consideration and let us know! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Feb 12, 2025
Full time
Junior Account Manager / Admin - Part-Time - Near Straiton - 24K Pro-rata Lorien's client, a growing firm in the logistics sector and a team we've introduced a couple of great people into already (who love the place!), are looking for someone eager to branch out into the world of account management, while holding the reins across key admin and marketing outreach duties They're looking to interview as soon as possible with the view to onboarding someone quickly They are based near Straiton (free parking), and looking for people to work on-site: Either: 3 full days per week from 9-5pm or 5 weekday mornings from 9-1pm, whichever might be a best for yourself 5 full days per week for around 8 weeks of the year for holiday cover This would be a great transition for someone keen who wants to upskill in a firm that will help them grow and add to their account management and client liaison skills in an organic, straightforward way while putting their existing initial experience to good use You can expect to: Work with clients to offer quotes for services and process orders Perform essential admin tasks around the office as required Contribute to social media outreach and marketing initiatives You'll need to bring to the table: Good interpersonal skills, able to liaise and build relationships with other staff and customers alike Basic MS Office skills including Word and Excel Ability to learn quickly (training and ongoing support will be provided) Ideally but not necessarily, and experience in customer/client relations Adaptability, eagerness to learn as you work, and tenacity to add value and work efficiently If this sounds like a good fit for what you're looking for next, apply with your latest CV for immediate consideration and let us know! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Director, Head Global Markets KYC Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Global Corporate & Investment Banking ("GCIB") is the division responsible for managing the Bank's key international client relationships and main financing products (Syndication, Structured & Project Finance, Securitisation, Working Capital Solutions, ECA financing, etc.). The GCIB Business Management function is responsible for supporting the management and business units within GCIB from, inter alia, a strategic, operational and governance perspective ensuring the business maintains its 'license to operate'. The position is also supposed to assist GCIB management to develop and implement GCIB strategy across EMEA entities. FLoD KYC is set up to support MUFG Bank and Securities business to manage the client KYC for New Business and Periodic assessments thereby enhancing client experience and generating efficiencies. FLoD KYC function for EMEA covers Onboarding, Periodic assessments, Quality Controls, Quality Assurance, Policy & Training along with AML and Shared services functions including BoW management, Screening etc. This individual will work closely with the Head of FLoD KYC, deputising as required. The role will hold a high level of responsibility and exposure to senior management within MUFG Bank, as well as key stakeholders globally. As such strong strategic planning, effective stakeholder management, and the ability to influence at all levels are key. The individual will also be required to support the wider team, as required, on complex issues, volume/capacity management as well as being a key decision maker on KYC procedural/process aspects. This individual will be a key representative and focal point within FLoD KYC team working closely with stakeholders to ensure MUFG understands all associated risks and maintaining the highest standards, whilst managing business needs. In-depth understanding of related regulatory guidance is therefore essential, in addition to comprehension of business processes. A key aspect to this role is the effective resource and capacity management, stakeholder management, and a drive to improve the onboarding service and turnaround times provided to the prospect clients and the business. ROLES, SCOPE and REPORTING STRUCTURE The Head Global Markets (GM) KYC reports into: Head FLoD KYC Head Global Markets (GM) KYC has oversight of approximately 3+ employees. KEY RESPONSIBILITIES Responsible for Team's delivery: Ensure that all client onboardings and Periodic assessments for Global Markets covering all Primary and Secondary relationships are managed effectively and within the targeted turnaround times. Make sure applicable "Know your Customer" requirements have been met and ensure that the business remained fully compliant with the AML policy and all applicable regulatory requirements. End to End KYC: Role involves managing end to end process for both New Business and periodic assessments including Client Outreach, partnering with second line AML functions, SLA Management, MI, Restrictions/exits etc. Liaison for end to end onboarding: Work closely with end to end onboarding teams and support teams within Tax, Credit, Legal, FCoE and Data to ensure overall TAT is adhered to and enhance client onboarding experience within Securities across MUSE, MUSEU and MUS Asia. Time criticality and Data sensitivity: Able to manage highly time-sensitive new business deals (Incl. Capital Markets, Sales & Trading) and deal effectively with MNPI data for potential new transactions. Audit & Issues Management: Role will be responsible to maintain a strong KYC control environment for the firm with responsibility to resolve all issues within timelines managing the process effectively. As the head of GM KYC, the role is also responsible to ensure audit RFIs are responded to within the agreed timelines and the FLoD KYC function secures a satisfactory audit rating. Capacity planning, Pipeline management and forecasting of volumes: Ensure capacity planning is undertaken and forecasting of volumes is conducted periodically to proactively manage capacity for volume spikes, triggers and expected business growth. Senior Subject Matter Expert (SME): Act as a senior SME within the KYC team in relation to all KYC aspects from processing to specific policy-related queries management. Escalation point for Business: Ensure all escalations from internal and external stakeholders are addressed promptly with response within the agreed TAT, ensuring compliance with AML policy and regulations. Representing KYC Team & Stakeholder engagement: Represent the FLoD KYC Team on KYC matters to key stakeholders including management, compliance, regulators, and auditors where needed. Expectation for this role will be to establish strong stakeholder engagement across all Securities Primary and Secondary Desks and to present clear and concise information confidently at all levels. Ownership of MI preparation for Onboarding: Responsible, alongside the Head of KYC and Lead Data/MI to create, develop, and publish a suite of Management information reports - both regular MI reporting and ad-hoc analysis as and when required. It is essential that the reports published are clear and are produced to a qualitative standard. Training, Development & people management: Carry out people and performance management for Global Markets KYC Teams. Coach and mentor them onshore and offshore. Provide support to the Head of KYC and share responsibility for Training & Development including career pathing across KYC. May also be required to provide training to their respective business lines. Owning Team Procedures and Processes: Responsible for ensuring that team procedures and processes are up to date, accurate and reflect all policy and regulatory change and kept UpToDate with standards. Liaison with Compliance: Act as a Compliance Liaison function for related matter, meeting with Financial Crime on a regular basis, ensuring queries are resolved, ad-hoc analysis and reporting is completed. Active involvement in driving procedural and policy improvements: Actively seek out opportunities to improve the KYC process; including the strengthening & implementation of controls and improving efficiency. Budget & Cost: Manage costs for the Global Markets KYC team in collaboration with BM, Head FLoD KYC and in line with the offshoring strategy to be within the budget. Plan for effective cost control environment while creating process and productivity efficiencies. When there is a business requirement the role will also have to be flexible to provide support to the periodic reviews and remediation function for Bank and Securities. PROFESSIONAL EXPERIENCE & PERSONAL REQUIREMENTS Skills and experience: Functional / Technical Competencies: Essential Awareness of UK & European Anti-Money Laundering regulations. KYC SME with hands-on experience in end to end KYC. Knowledge of various corporate structures Financial Institutions, Banks and NBFIs, Fund Managers, Hedge Funds and Insurance entities. Strong understanding and experience in managing teams involved in or supporting Trade Lifecycle activities and profound understanding of various asset classes. Awareness of Markets Regulations (FATCA/CRS, MIFID II, emir, SBSD, Volcker). Able to communicate effectively to key stakeholders at all levels and drive positive outcomes. Experienced people manager running teams onsite and virtually. Face to face connects with Front Office, Clients, Compliance and other stakeholders as needed. Self-motivated to find solutions. Attention to detail is essential. Ability to effectively utilise Microsoft Office (particularly excel and power point). Experience of preparing MI and presentations. Education / Qualifications: Essential Degree Level or relevant industry experience. Preferred: Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles would be highly desirable. Languages skills are not mandatory but would be beneficial as this role covers EMEA. Personal requirements: Excellent communication skills. Results driven, with a strong sense of accountability. A proactive, motivated approach. The ability to operate with urgency and prioritize work accordingly. Strong decision making skills, the ability to demonstrate sound judgement. . click apply for full job details
Feb 12, 2025
Full time
Director, Head Global Markets KYC Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Global Corporate & Investment Banking ("GCIB") is the division responsible for managing the Bank's key international client relationships and main financing products (Syndication, Structured & Project Finance, Securitisation, Working Capital Solutions, ECA financing, etc.). The GCIB Business Management function is responsible for supporting the management and business units within GCIB from, inter alia, a strategic, operational and governance perspective ensuring the business maintains its 'license to operate'. The position is also supposed to assist GCIB management to develop and implement GCIB strategy across EMEA entities. FLoD KYC is set up to support MUFG Bank and Securities business to manage the client KYC for New Business and Periodic assessments thereby enhancing client experience and generating efficiencies. FLoD KYC function for EMEA covers Onboarding, Periodic assessments, Quality Controls, Quality Assurance, Policy & Training along with AML and Shared services functions including BoW management, Screening etc. This individual will work closely with the Head of FLoD KYC, deputising as required. The role will hold a high level of responsibility and exposure to senior management within MUFG Bank, as well as key stakeholders globally. As such strong strategic planning, effective stakeholder management, and the ability to influence at all levels are key. The individual will also be required to support the wider team, as required, on complex issues, volume/capacity management as well as being a key decision maker on KYC procedural/process aspects. This individual will be a key representative and focal point within FLoD KYC team working closely with stakeholders to ensure MUFG understands all associated risks and maintaining the highest standards, whilst managing business needs. In-depth understanding of related regulatory guidance is therefore essential, in addition to comprehension of business processes. A key aspect to this role is the effective resource and capacity management, stakeholder management, and a drive to improve the onboarding service and turnaround times provided to the prospect clients and the business. ROLES, SCOPE and REPORTING STRUCTURE The Head Global Markets (GM) KYC reports into: Head FLoD KYC Head Global Markets (GM) KYC has oversight of approximately 3+ employees. KEY RESPONSIBILITIES Responsible for Team's delivery: Ensure that all client onboardings and Periodic assessments for Global Markets covering all Primary and Secondary relationships are managed effectively and within the targeted turnaround times. Make sure applicable "Know your Customer" requirements have been met and ensure that the business remained fully compliant with the AML policy and all applicable regulatory requirements. End to End KYC: Role involves managing end to end process for both New Business and periodic assessments including Client Outreach, partnering with second line AML functions, SLA Management, MI, Restrictions/exits etc. Liaison for end to end onboarding: Work closely with end to end onboarding teams and support teams within Tax, Credit, Legal, FCoE and Data to ensure overall TAT is adhered to and enhance client onboarding experience within Securities across MUSE, MUSEU and MUS Asia. Time criticality and Data sensitivity: Able to manage highly time-sensitive new business deals (Incl. Capital Markets, Sales & Trading) and deal effectively with MNPI data for potential new transactions. Audit & Issues Management: Role will be responsible to maintain a strong KYC control environment for the firm with responsibility to resolve all issues within timelines managing the process effectively. As the head of GM KYC, the role is also responsible to ensure audit RFIs are responded to within the agreed timelines and the FLoD KYC function secures a satisfactory audit rating. Capacity planning, Pipeline management and forecasting of volumes: Ensure capacity planning is undertaken and forecasting of volumes is conducted periodically to proactively manage capacity for volume spikes, triggers and expected business growth. Senior Subject Matter Expert (SME): Act as a senior SME within the KYC team in relation to all KYC aspects from processing to specific policy-related queries management. Escalation point for Business: Ensure all escalations from internal and external stakeholders are addressed promptly with response within the agreed TAT, ensuring compliance with AML policy and regulations. Representing KYC Team & Stakeholder engagement: Represent the FLoD KYC Team on KYC matters to key stakeholders including management, compliance, regulators, and auditors where needed. Expectation for this role will be to establish strong stakeholder engagement across all Securities Primary and Secondary Desks and to present clear and concise information confidently at all levels. Ownership of MI preparation for Onboarding: Responsible, alongside the Head of KYC and Lead Data/MI to create, develop, and publish a suite of Management information reports - both regular MI reporting and ad-hoc analysis as and when required. It is essential that the reports published are clear and are produced to a qualitative standard. Training, Development & people management: Carry out people and performance management for Global Markets KYC Teams. Coach and mentor them onshore and offshore. Provide support to the Head of KYC and share responsibility for Training & Development including career pathing across KYC. May also be required to provide training to their respective business lines. Owning Team Procedures and Processes: Responsible for ensuring that team procedures and processes are up to date, accurate and reflect all policy and regulatory change and kept UpToDate with standards. Liaison with Compliance: Act as a Compliance Liaison function for related matter, meeting with Financial Crime on a regular basis, ensuring queries are resolved, ad-hoc analysis and reporting is completed. Active involvement in driving procedural and policy improvements: Actively seek out opportunities to improve the KYC process; including the strengthening & implementation of controls and improving efficiency. Budget & Cost: Manage costs for the Global Markets KYC team in collaboration with BM, Head FLoD KYC and in line with the offshoring strategy to be within the budget. Plan for effective cost control environment while creating process and productivity efficiencies. When there is a business requirement the role will also have to be flexible to provide support to the periodic reviews and remediation function for Bank and Securities. PROFESSIONAL EXPERIENCE & PERSONAL REQUIREMENTS Skills and experience: Functional / Technical Competencies: Essential Awareness of UK & European Anti-Money Laundering regulations. KYC SME with hands-on experience in end to end KYC. Knowledge of various corporate structures Financial Institutions, Banks and NBFIs, Fund Managers, Hedge Funds and Insurance entities. Strong understanding and experience in managing teams involved in or supporting Trade Lifecycle activities and profound understanding of various asset classes. Awareness of Markets Regulations (FATCA/CRS, MIFID II, emir, SBSD, Volcker). Able to communicate effectively to key stakeholders at all levels and drive positive outcomes. Experienced people manager running teams onsite and virtually. Face to face connects with Front Office, Clients, Compliance and other stakeholders as needed. Self-motivated to find solutions. Attention to detail is essential. Ability to effectively utilise Microsoft Office (particularly excel and power point). Experience of preparing MI and presentations. Education / Qualifications: Essential Degree Level or relevant industry experience. Preferred: Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles would be highly desirable. Languages skills are not mandatory but would be beneficial as this role covers EMEA. Personal requirements: Excellent communication skills. Results driven, with a strong sense of accountability. A proactive, motivated approach. The ability to operate with urgency and prioritize work accordingly. Strong decision making skills, the ability to demonstrate sound judgement. . click apply for full job details