Client Payments Coordinator - Artist Management I am looking for an experienced client payment coordinator to join a global talent agency initially for 2 months. You will join a fast-paced and dynamic team and will provide you with direct experience with deals that go on within the entertainment industry. The ideal candidate will be a team player, problem solver, detail-oriented, and effective communicator and will excel in a fast-paced work environment. You will also have the opportunity to support the wider Touring division when required. What You'll Do: Your responsibilities will include, but not be limited to: Cash Management Responsibilities: Maintain and regularly update the agency's cashbook, ensuring the accurate recording of all financial transactions. Monitor cash inflows and outflows, ensuring the timely and correct logging of receipts and payments. Reconcile daily cashbook transactions with bank statements and internal financial records to ensure consistency. Review and approve applied deposits, coordinating with agent teams and the Client Payments team to ensure correct application of payments to respective bookings. Act as the primary point of contact for client payment-related matters, including re-allocations, incorrectly sent payments, and other client-specific issues. Liaise directly with clients, agents, and banks on banking matters and account-related inquiries. Collaborate with counterparts at other companies to ensure funds are received and allocated accurately. Oversee the recharging of work permits and other costs incurred by the agency to clients. Ensure accurate recording of bank charges and foreign exchange gains/losses. Verify correct bank account information for client payments in collaboration with the Client Payments team and Assistants. Provide recommendations for process improvements to enhance operational efficiency. Communicate effectively with Assistants regarding payments, tax documentation, and related matters. Assist Agent Assistants with accounting-related inquiries or issues. Post and maintain accounting documents in the cloud, ensuring accurate and secure record-keeping. Handle ad-hoc projects as required, demonstrating flexibility and initiative. Provide coverage for colleagues during absences to ensure continuity of operations. Client Payments Responsibilities: Reconcile artist account balances against show balances in NetSuite to ensure accurate and timely generation of artist payouts. Prepare detailed artist statements and coordinate with agents for approval. Communicate with Artist Managers to confirm approval of artist statements and resolve related inquiries. Collaborate with agent teams to facilitate the settlement of ongoing open bookings with clients. Provide accurate tour summaries to support the Artist's team in fully accounting for the Artist's income. Manage daily mail-outs of final artist statements, ensuring clear confirmation of funds remitted to artists or funds owed to the agency. Track Artist Foreign Entertainer Unit (FEU) compliance, ensuring applicable charges are recorded and required documentation is completed for quarterly FEU returns. Build and maintain strong working relationships with Artists, Managers, and Accountants. Follow up on deposits and balance payments with promoters, ensuring timely resolution of outstanding amounts. Prepare buyer refunds, verifying all required documentation and confirming banking information through telephone verification. Review month-end and year-end reports, providing detailed analysis as needed to support decision-making. Deliver exceptional customer service to agents and other stakeholders, addressing their needs with professionalism and accuracy. Take ownership of ad-hoc projects, demonstrating flexibility, initiative, and problem-solving skills. What You'll Need: At least 1-2 years of general Accounting experience is preferred. Entertainment and/or agency experience a plus. Prior experience in a customer service focused role. Highly organized with strong attention to detail. Excellent communication skills - both verbal and written. Proficient in Excel and Outlook. Experience or knowledge of NetSuite is preferred. Ability to learn and adapt quickly with minimal supervision.
Apr 26, 2025
Full time
Client Payments Coordinator - Artist Management I am looking for an experienced client payment coordinator to join a global talent agency initially for 2 months. You will join a fast-paced and dynamic team and will provide you with direct experience with deals that go on within the entertainment industry. The ideal candidate will be a team player, problem solver, detail-oriented, and effective communicator and will excel in a fast-paced work environment. You will also have the opportunity to support the wider Touring division when required. What You'll Do: Your responsibilities will include, but not be limited to: Cash Management Responsibilities: Maintain and regularly update the agency's cashbook, ensuring the accurate recording of all financial transactions. Monitor cash inflows and outflows, ensuring the timely and correct logging of receipts and payments. Reconcile daily cashbook transactions with bank statements and internal financial records to ensure consistency. Review and approve applied deposits, coordinating with agent teams and the Client Payments team to ensure correct application of payments to respective bookings. Act as the primary point of contact for client payment-related matters, including re-allocations, incorrectly sent payments, and other client-specific issues. Liaise directly with clients, agents, and banks on banking matters and account-related inquiries. Collaborate with counterparts at other companies to ensure funds are received and allocated accurately. Oversee the recharging of work permits and other costs incurred by the agency to clients. Ensure accurate recording of bank charges and foreign exchange gains/losses. Verify correct bank account information for client payments in collaboration with the Client Payments team and Assistants. Provide recommendations for process improvements to enhance operational efficiency. Communicate effectively with Assistants regarding payments, tax documentation, and related matters. Assist Agent Assistants with accounting-related inquiries or issues. Post and maintain accounting documents in the cloud, ensuring accurate and secure record-keeping. Handle ad-hoc projects as required, demonstrating flexibility and initiative. Provide coverage for colleagues during absences to ensure continuity of operations. Client Payments Responsibilities: Reconcile artist account balances against show balances in NetSuite to ensure accurate and timely generation of artist payouts. Prepare detailed artist statements and coordinate with agents for approval. Communicate with Artist Managers to confirm approval of artist statements and resolve related inquiries. Collaborate with agent teams to facilitate the settlement of ongoing open bookings with clients. Provide accurate tour summaries to support the Artist's team in fully accounting for the Artist's income. Manage daily mail-outs of final artist statements, ensuring clear confirmation of funds remitted to artists or funds owed to the agency. Track Artist Foreign Entertainer Unit (FEU) compliance, ensuring applicable charges are recorded and required documentation is completed for quarterly FEU returns. Build and maintain strong working relationships with Artists, Managers, and Accountants. Follow up on deposits and balance payments with promoters, ensuring timely resolution of outstanding amounts. Prepare buyer refunds, verifying all required documentation and confirming banking information through telephone verification. Review month-end and year-end reports, providing detailed analysis as needed to support decision-making. Deliver exceptional customer service to agents and other stakeholders, addressing their needs with professionalism and accuracy. Take ownership of ad-hoc projects, demonstrating flexibility, initiative, and problem-solving skills. What You'll Need: At least 1-2 years of general Accounting experience is preferred. Entertainment and/or agency experience a plus. Prior experience in a customer service focused role. Highly organized with strong attention to detail. Excellent communication skills - both verbal and written. Proficient in Excel and Outlook. Experience or knowledge of NetSuite is preferred. Ability to learn and adapt quickly with minimal supervision.
Here's what you'll be doing: In this role you will be supporting our Global Head of L&D and 3 L&D Managers, enabling the development and growth of our employees globally. This role reports to Christine (Global Head of Learning and Development). You'll be able to get involved in a variety of L&D activities once you master your key responsibilities to grow your L&D knowledge and skills. As our Learning and Development Coordinator, you'll: Support our global L&D team to deliver great learning outcomes, by coordinating operational and administrative components. Assist in planning and coordination of global learning programmes, workshops and other scheduled activities. Maintain learning resources utilising our Learning Management System, ensuring content is up to date, relevant and clearly presented. Prepare learning related reporting including course completions and effectiveness of programmes and maintain our L&D dashboard. Create and maintain accurate Management Information to report and monitor compliance and CPD completion rates to meet regulatory requirements. Support global onboarding programme planning activities to ensure highest standards of employee experience. We're looking for someone who is: Experienced in coordination or project management roles, preferably in a global environment. Organised, detail-focused and able to work under pressure, while maintaining accuracy. Comfortable with data manipulation and analysis through Google Sheets/Excel, being able to produce insights and recommendations for action. An effective communicator, comfortable with presenting information clearly and concisely to varied audiences. (We know it's tough, but please try to avoid the confidence gap. You don't have to match all the bullet points above to be considered for this role.) We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. If you are keen to grow your career in this field, we would love to support your development through a formal L&D Practitioner Level 3 apprenticeship qualification. Apply today. About Simply Business We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades. We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We're a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment. What are the benefits of working at Simply Business? We offer a great work-life balance where every team member has a manageable workload and the flexibility to work hybrid. On top of the 25 days annual leave (plus bank holidays), we offer leave that suits your needs. Plus the option to buy five more days of holiday with your flexible benefits. Our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver. Our life event leave is an extra day's leave every two years for those big moments in your life like moving house or your birthday. And as a thank you to our long-serving employees, we offer a two-week paid sabbatical after five years of service, then four weeks off after ten years of service. And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre-existing condition. And a health cash plan that covers your everyday medical expenses. We also make sure you're compensated fairly with a competitive salary based on your experience and the market we're in. Plus the potential to earn an annual bonus based on performance. There's access to the tools to support your personal development with programmes on our dedicated learning platform. As well as support for your mental health with access to counselling. We'll match what you put into your pension up to five percent. And pass on a tax-free sum that's four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme. Our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service). And our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership. Ready to join us and drive our success as a high-performing team? Apply today.
Apr 25, 2025
Full time
Here's what you'll be doing: In this role you will be supporting our Global Head of L&D and 3 L&D Managers, enabling the development and growth of our employees globally. This role reports to Christine (Global Head of Learning and Development). You'll be able to get involved in a variety of L&D activities once you master your key responsibilities to grow your L&D knowledge and skills. As our Learning and Development Coordinator, you'll: Support our global L&D team to deliver great learning outcomes, by coordinating operational and administrative components. Assist in planning and coordination of global learning programmes, workshops and other scheduled activities. Maintain learning resources utilising our Learning Management System, ensuring content is up to date, relevant and clearly presented. Prepare learning related reporting including course completions and effectiveness of programmes and maintain our L&D dashboard. Create and maintain accurate Management Information to report and monitor compliance and CPD completion rates to meet regulatory requirements. Support global onboarding programme planning activities to ensure highest standards of employee experience. We're looking for someone who is: Experienced in coordination or project management roles, preferably in a global environment. Organised, detail-focused and able to work under pressure, while maintaining accuracy. Comfortable with data manipulation and analysis through Google Sheets/Excel, being able to produce insights and recommendations for action. An effective communicator, comfortable with presenting information clearly and concisely to varied audiences. (We know it's tough, but please try to avoid the confidence gap. You don't have to match all the bullet points above to be considered for this role.) We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. If you are keen to grow your career in this field, we would love to support your development through a formal L&D Practitioner Level 3 apprenticeship qualification. Apply today. About Simply Business We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades. We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We're a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment. What are the benefits of working at Simply Business? We offer a great work-life balance where every team member has a manageable workload and the flexibility to work hybrid. On top of the 25 days annual leave (plus bank holidays), we offer leave that suits your needs. Plus the option to buy five more days of holiday with your flexible benefits. Our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver. Our life event leave is an extra day's leave every two years for those big moments in your life like moving house or your birthday. And as a thank you to our long-serving employees, we offer a two-week paid sabbatical after five years of service, then four weeks off after ten years of service. And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre-existing condition. And a health cash plan that covers your everyday medical expenses. We also make sure you're compensated fairly with a competitive salary based on your experience and the market we're in. Plus the potential to earn an annual bonus based on performance. There's access to the tools to support your personal development with programmes on our dedicated learning platform. As well as support for your mental health with access to counselling. We'll match what you put into your pension up to five percent. And pass on a tax-free sum that's four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme. Our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service). And our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership. Ready to join us and drive our success as a high-performing team? Apply today.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Company Overview If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Job Summary : The QRC in Newark specializes in the supply and overhaul of valves and controls for the oil, gas, Power, Water and chemical industries, amongst others. Many of the valves are automated to customer specifications in our well- equipped workshop. Our products have a high-quality standard. Due to increasing activities and growth, we are looking for a Planner / Estimator. The role of the Planner / Estimator is to be the primary contact for repair and service activities. While working with the QRC Operations Team, the Planner is to execute the commercial functions to communicate with customers and meet the customer's needs. Answer technical and commercial questions and provide technically sound and competitive quotation solutions for repair / service and Turn around jobs. Additional responsibilities include problem solving as it relates to the repair of valves and automations, and hosting visitors as necessary. Travel requirements are around 30%. This job occasionally requires work near moving mechanical machines and parts. Responsibilities: Prepare professional quotations for repair and service all Flowserve customers. This will involve having an enterprise mindset and working with multiple groups within Flowserve to accomplish this task. Provide timely responsiveness to all viable service and repair quotation opportunities. Manage the review of all service and repair orders for completeness and correctness and assist in resolving any issues to ensure proper order entry Proper order entry to include clean Order Transfer files that are provided to Planning in the agreed upon time frame Coordinate with the Commercial Operations Team on the approval of commercial terms of purchase orders and/or contracts including Sales Approval Process generation and approval along with the resolution of any respective terms and conditions issues, based on Flowserve guidelines Work closely with our Outside Sales organization to enhance our communication, Repair pursuit, collaboration and overall selling efforts Communicate with customers on a daily basis in regard to the repair and field services that are in-house. In addition, provide reports as necessary. Prepare as-found condition reports for equipment based on feedback that the assessing technician provides. Coordinate with internal stakeholders to ensure proper documentation and quotation details are covered. Comply with Flowserve goals, objectives and policies In QRC locations where a Turnaround Support Project Manager does not exist, the Planner will be called upon to SUPPORT the efforts of gathering data, doing valve research, assisting with service and repair estimates, etc. This work is intended to support the lead person that is coordinating the turnaround efforts at the QRC. Travel to customer sites for any site inspection or survey. Coordination with Field service team and QRC Operations team is required Training customers in maintenance and servicing as necessary with close coordination with Training division Clarification of warranty claims and support factories to create better Customer experience Qualifications: Minimum of an Associates Degree from a college or technical school; or 3-4 years with related customer service experience and/or training for a service position; or equivalent combination of education and experience. Preferably professional experience in Automated valve technology and service Experience in offer preparation and processing Good English language skills, both written and spoken, Excellent oral and written communication skills with the ability to present effective information in one-on-one or small group settings with customers Detail oriented with strong interpersonal and organizational skills Willingness to work over-time as required Computer skills including Microsoft Office, Internet along with the ability and willingness to learn how to use other or new business software packages as required by the role Oracle experience is not required but preferred Working ERP knowledge is beneficial Valve and Actuation shop experience is beneficial What Flowserve we can offer you: An unique opportunity and the next step in your Flowserve career A nice workplace where everyone collaborates and respects each other An employer that takes care of your safety and your career Req ID : R-13103 Job Family Group : Sales Job Family : SA Sales Support EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Apr 25, 2025
Full time
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Company Overview If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Job Summary : The QRC in Newark specializes in the supply and overhaul of valves and controls for the oil, gas, Power, Water and chemical industries, amongst others. Many of the valves are automated to customer specifications in our well- equipped workshop. Our products have a high-quality standard. Due to increasing activities and growth, we are looking for a Planner / Estimator. The role of the Planner / Estimator is to be the primary contact for repair and service activities. While working with the QRC Operations Team, the Planner is to execute the commercial functions to communicate with customers and meet the customer's needs. Answer technical and commercial questions and provide technically sound and competitive quotation solutions for repair / service and Turn around jobs. Additional responsibilities include problem solving as it relates to the repair of valves and automations, and hosting visitors as necessary. Travel requirements are around 30%. This job occasionally requires work near moving mechanical machines and parts. Responsibilities: Prepare professional quotations for repair and service all Flowserve customers. This will involve having an enterprise mindset and working with multiple groups within Flowserve to accomplish this task. Provide timely responsiveness to all viable service and repair quotation opportunities. Manage the review of all service and repair orders for completeness and correctness and assist in resolving any issues to ensure proper order entry Proper order entry to include clean Order Transfer files that are provided to Planning in the agreed upon time frame Coordinate with the Commercial Operations Team on the approval of commercial terms of purchase orders and/or contracts including Sales Approval Process generation and approval along with the resolution of any respective terms and conditions issues, based on Flowserve guidelines Work closely with our Outside Sales organization to enhance our communication, Repair pursuit, collaboration and overall selling efforts Communicate with customers on a daily basis in regard to the repair and field services that are in-house. In addition, provide reports as necessary. Prepare as-found condition reports for equipment based on feedback that the assessing technician provides. Coordinate with internal stakeholders to ensure proper documentation and quotation details are covered. Comply with Flowserve goals, objectives and policies In QRC locations where a Turnaround Support Project Manager does not exist, the Planner will be called upon to SUPPORT the efforts of gathering data, doing valve research, assisting with service and repair estimates, etc. This work is intended to support the lead person that is coordinating the turnaround efforts at the QRC. Travel to customer sites for any site inspection or survey. Coordination with Field service team and QRC Operations team is required Training customers in maintenance and servicing as necessary with close coordination with Training division Clarification of warranty claims and support factories to create better Customer experience Qualifications: Minimum of an Associates Degree from a college or technical school; or 3-4 years with related customer service experience and/or training for a service position; or equivalent combination of education and experience. Preferably professional experience in Automated valve technology and service Experience in offer preparation and processing Good English language skills, both written and spoken, Excellent oral and written communication skills with the ability to present effective information in one-on-one or small group settings with customers Detail oriented with strong interpersonal and organizational skills Willingness to work over-time as required Computer skills including Microsoft Office, Internet along with the ability and willingness to learn how to use other or new business software packages as required by the role Oracle experience is not required but preferred Working ERP knowledge is beneficial Valve and Actuation shop experience is beneficial What Flowserve we can offer you: An unique opportunity and the next step in your Flowserve career A nice workplace where everyone collaborates and respects each other An employer that takes care of your safety and your career Req ID : R-13103 Job Family Group : Sales Job Family : SA Sales Support EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Pricing Coordinator - Ocean Freight Location: Feltham Salary: Up to 32,000 (dependent on experience) Are you ready to step into the fast-moving world of international logistics? We're seeking a driven and detail-focused Pricing Coordinator to join our Ocean Freight team in Feltham. In this key role, you'll help shape competitive pricing strategies and ensure our customers receive the best value and service in the market. What We Offer: Competitive salary of up to 32,000 Company pension scheme Supportive team environment with development opportunities And more! Key Responsibilities: Prepare and manage pricing and quotations for Ocean Freight services Issue and follow up on quotes to both prospects and existing customers Build and maintain strong relationships to support customer retention and satisfaction Liaise with multiple internal departments to ensure seamless service delivery Negotiate rates with agents and shipping lines to secure the best pricing options Identify and develop new business opportunities through calls and client visits What We're Looking For: Experience in freight pricing, operations, or logistics processes Solid understanding of either import or export procedures Excellent communication and negotiation skills Previous experience in ocean freight within a freight forwarding environment (preferred) WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Apr 25, 2025
Full time
Pricing Coordinator - Ocean Freight Location: Feltham Salary: Up to 32,000 (dependent on experience) Are you ready to step into the fast-moving world of international logistics? We're seeking a driven and detail-focused Pricing Coordinator to join our Ocean Freight team in Feltham. In this key role, you'll help shape competitive pricing strategies and ensure our customers receive the best value and service in the market. What We Offer: Competitive salary of up to 32,000 Company pension scheme Supportive team environment with development opportunities And more! Key Responsibilities: Prepare and manage pricing and quotations for Ocean Freight services Issue and follow up on quotes to both prospects and existing customers Build and maintain strong relationships to support customer retention and satisfaction Liaise with multiple internal departments to ensure seamless service delivery Negotiate rates with agents and shipping lines to secure the best pricing options Identify and develop new business opportunities through calls and client visits What We're Looking For: Experience in freight pricing, operations, or logistics processes Solid understanding of either import or export procedures Excellent communication and negotiation skills Previous experience in ocean freight within a freight forwarding environment (preferred) WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Sewell Wallis are currently working with an international logistics business who are recruiting a Payroll Assistant to join their finance function based in Doncaster, South Yorkshire. This is a great opportunity to add value and develop professionally within a market leading business. They are looking for a committed and competent individual with experience as a Payroll Assistant/Coordinator or within a similar role. The position would ideally suit someone who is currently studying for their CIPP qualification or would be interested in doing so. However, this is not essential. What will you be doing? Ensuring the accurate input and checking of Payroll processing for all DB Cargo UK 4-weekly and monthly Payrolls, including variable payments and self-service activities in line with company policy and payroll legislation. Acting as the primary contact for complex queries and/or issues raised seeing it through to resolution. Administration of the company Flexible Benefits and Recognition Programme including Cycle to Work, Childcare Vouchers, Annual Leave Purchase Scheme and Fuel & Go. Coordination of the company Benefits in Kind including payrolling benefits and P11d reporting for the company fleet, staff travel and private medical insurance ensuring compliance with payroll legislation. Administration of the Defined Benefit & Defined Contribution Company Pension Schemes and AVCs, including Automatic Enrolment; annual reassessment activities, pension governance, interfaces to pension providers and calculation of pension contributions in line with the scheme rules. Ensuring payroll compliance by adherence to all statutory guidelines such as PAYE, National Minimum Wage, Salary Sacrifice and providing advisory support to employees in such matters. Monitoring and calculating of company and statutory pay and leave entitlements in line with company policy and compliance with statutory guidelines. Processing new starters and leavers in line with the company policies and payroll legislation. Administration and reconciliation of the time and attendance system outputs for overtime and Free Day Working payments. Coordinate drivers' annual excess hours payments and Christmas enhancements in line with Traincrew terms and conditions. Coordination and delivery of the annual Average Holiday Pay ensuring key stake holders such as the Finance Team and Employee Relations are communicated with throughout. Verification of payroll control reports supporting the pre-approval process. Performing the final commit of the payroll Bacs file for pay day. What skills are we looking for? Payroll qualifications are highly desirable. Experience within as a Payroll Assistant or similar within a payroll department. Confidence with Microsoft Office products, particularly in Excel Experience of working to strict deadlines and prioritising workloads. Proven ability to maintain attention to detail and accurately enter data. Experience of communicating with a broad range of internal and external customers, at all levels. What's on offer? Hybrid working Flexible start/finish times Study support 25 days annual leave plus bank holidays Free on-site parking Apply below to avoid missing out! Or for more information please contact Eleanor Kirk. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Apr 25, 2025
Full time
Sewell Wallis are currently working with an international logistics business who are recruiting a Payroll Assistant to join their finance function based in Doncaster, South Yorkshire. This is a great opportunity to add value and develop professionally within a market leading business. They are looking for a committed and competent individual with experience as a Payroll Assistant/Coordinator or within a similar role. The position would ideally suit someone who is currently studying for their CIPP qualification or would be interested in doing so. However, this is not essential. What will you be doing? Ensuring the accurate input and checking of Payroll processing for all DB Cargo UK 4-weekly and monthly Payrolls, including variable payments and self-service activities in line with company policy and payroll legislation. Acting as the primary contact for complex queries and/or issues raised seeing it through to resolution. Administration of the company Flexible Benefits and Recognition Programme including Cycle to Work, Childcare Vouchers, Annual Leave Purchase Scheme and Fuel & Go. Coordination of the company Benefits in Kind including payrolling benefits and P11d reporting for the company fleet, staff travel and private medical insurance ensuring compliance with payroll legislation. Administration of the Defined Benefit & Defined Contribution Company Pension Schemes and AVCs, including Automatic Enrolment; annual reassessment activities, pension governance, interfaces to pension providers and calculation of pension contributions in line with the scheme rules. Ensuring payroll compliance by adherence to all statutory guidelines such as PAYE, National Minimum Wage, Salary Sacrifice and providing advisory support to employees in such matters. Monitoring and calculating of company and statutory pay and leave entitlements in line with company policy and compliance with statutory guidelines. Processing new starters and leavers in line with the company policies and payroll legislation. Administration and reconciliation of the time and attendance system outputs for overtime and Free Day Working payments. Coordinate drivers' annual excess hours payments and Christmas enhancements in line with Traincrew terms and conditions. Coordination and delivery of the annual Average Holiday Pay ensuring key stake holders such as the Finance Team and Employee Relations are communicated with throughout. Verification of payroll control reports supporting the pre-approval process. Performing the final commit of the payroll Bacs file for pay day. What skills are we looking for? Payroll qualifications are highly desirable. Experience within as a Payroll Assistant or similar within a payroll department. Confidence with Microsoft Office products, particularly in Excel Experience of working to strict deadlines and prioritising workloads. Proven ability to maintain attention to detail and accurately enter data. Experience of communicating with a broad range of internal and external customers, at all levels. What's on offer? Hybrid working Flexible start/finish times Study support 25 days annual leave plus bank holidays Free on-site parking Apply below to avoid missing out! Or for more information please contact Eleanor Kirk. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Customer Care Co-Ordinator Permanent Office-Based / Hybrid Role (2 days) Up to £27,000 per annum Customer Care Coordinator - Housing & New BuildsNorthamptonshire-Based Are you a people-person with a passion for customer satisfaction and experience in the property or construction sector? Do you thrive in a fast-paced environment and enjoy helping customers find solutions? If so, this exciting permanent opportunity to join a growing reptile housing business within the construction/build world could be your next great career move! As our Customer Care Coordinator, you will be the first point of contact for our valued tenants and new customers, playing a crucial role in ensuring their experience with our innovative reptile housing solutions is exceptional. You'll be the friendly voice on the phone and the helpful responder to emails, efficiently resolving their enquiries and building strong relationships. Your new role Frontline Support: Professionally and efficiently answer incoming phone calls and emails from tenants and prospective customers.Problem-Solving: Investigate and resolve customer enquiries and issues related to property purchases, new build queries, and ongoing resident matters.Customer Satisfaction Champion: Provide outstanding customer service, ensuring a positive and seamless experience for everyone you interact with.Administrative Support: Assist with various administrative tasks to support the smooth operation of the customer care function. What you'll need to succeed Proven previous experience in a customer service role, ideally within the housing, property management, or new build construction industry.Excellent communication skills, both verbally and in writing, with the ability to explain information clearly and concisely.Strong problem-solving skills and the ability to think critically to identify effective solutions.A friendly and approachable demeanour with exceptional people skills and a genuine desire to help others.A valid driving licence and occasional site visits may be required. What you'll get in return Flexible Work: Enjoy a fantastic hybrid work arrangement, with 2 days of remote work per week offering a great work-life balance.Competitive Package: Receive an attractive salary of up to £27,000 plus benefits.Career Growth: Benefit from genuine opportunities to develop your skills and advance your career within a growing and innovative company.Supportive Team: Become part of a friendly and dedicated team where your contributions are valued.Make a Difference: Directly impact customer satisfaction and play a key role in the success of our expanding business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 25, 2025
Full time
Customer Care Co-Ordinator Permanent Office-Based / Hybrid Role (2 days) Up to £27,000 per annum Customer Care Coordinator - Housing & New BuildsNorthamptonshire-Based Are you a people-person with a passion for customer satisfaction and experience in the property or construction sector? Do you thrive in a fast-paced environment and enjoy helping customers find solutions? If so, this exciting permanent opportunity to join a growing reptile housing business within the construction/build world could be your next great career move! As our Customer Care Coordinator, you will be the first point of contact for our valued tenants and new customers, playing a crucial role in ensuring their experience with our innovative reptile housing solutions is exceptional. You'll be the friendly voice on the phone and the helpful responder to emails, efficiently resolving their enquiries and building strong relationships. Your new role Frontline Support: Professionally and efficiently answer incoming phone calls and emails from tenants and prospective customers.Problem-Solving: Investigate and resolve customer enquiries and issues related to property purchases, new build queries, and ongoing resident matters.Customer Satisfaction Champion: Provide outstanding customer service, ensuring a positive and seamless experience for everyone you interact with.Administrative Support: Assist with various administrative tasks to support the smooth operation of the customer care function. What you'll need to succeed Proven previous experience in a customer service role, ideally within the housing, property management, or new build construction industry.Excellent communication skills, both verbally and in writing, with the ability to explain information clearly and concisely.Strong problem-solving skills and the ability to think critically to identify effective solutions.A friendly and approachable demeanour with exceptional people skills and a genuine desire to help others.A valid driving licence and occasional site visits may be required. What you'll get in return Flexible Work: Enjoy a fantastic hybrid work arrangement, with 2 days of remote work per week offering a great work-life balance.Competitive Package: Receive an attractive salary of up to £27,000 plus benefits.Career Growth: Benefit from genuine opportunities to develop your skills and advance your career within a growing and innovative company.Supportive Team: Become part of a friendly and dedicated team where your contributions are valued.Make a Difference: Directly impact customer satisfaction and play a key role in the success of our expanding business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Marketing Coordinator Location: Romney Marsh Salary: 25,000 - 30,000 Benefits: Early finish on a Friday Hours Monday to Thursday 8am - 5pm with an hour for lunch Friday 8am - 1pm Pension Scheme 28 days holiday rising to 33 with service (including Bank holidays) Are you a creative and proactive marketing professional with a flair for content and a strong eye for detail? We are resourcing for experienced Admin and Marketing Co-Ordinator to join a growing team and help capture the interest of new and existing customers through high-impact marketing and seamless administrative support. This is a fantastic opportunity for someone with a passion for digital marketing and strong organisational skills to make a real impact in a varied and rewarding role. Key Responsibilities: Create engaging marketing content across digital and print platforms Design and produce high-quality brochures, case studies, and website content Plan and execute content strategies in collaboration with the sales team Manage and schedule posts for social media channels and email campaigns Maintain consistent branding across all marketing materials Support product launches with creative and strategic marketing plans Coordinate advertising and promotional activities with sales and operations Keep the company website updated with fresh, optimised content for SEO and user experience About you: Proficiency in Excel and Photoshop is essential Previous marketing experience (digital and/or print) Confidence in managing website updates and content creation Strong time management skills and the ability to work independently A proactive, can-do attitude and a keen eye for design and detail What You'll Gain: A dynamic and supportive working environment Opportunities to contribute creatively and make your mark Involvement in a variety of exciting marketing projects Working in a friendly environment with the hours of Monday - Thursday If you're passionate about marketing and want to join a company where your ideas and creativity will be valued, we'd love to hear from you. Apply now and start your next chapter. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.
Apr 25, 2025
Full time
Marketing Coordinator Location: Romney Marsh Salary: 25,000 - 30,000 Benefits: Early finish on a Friday Hours Monday to Thursday 8am - 5pm with an hour for lunch Friday 8am - 1pm Pension Scheme 28 days holiday rising to 33 with service (including Bank holidays) Are you a creative and proactive marketing professional with a flair for content and a strong eye for detail? We are resourcing for experienced Admin and Marketing Co-Ordinator to join a growing team and help capture the interest of new and existing customers through high-impact marketing and seamless administrative support. This is a fantastic opportunity for someone with a passion for digital marketing and strong organisational skills to make a real impact in a varied and rewarding role. Key Responsibilities: Create engaging marketing content across digital and print platforms Design and produce high-quality brochures, case studies, and website content Plan and execute content strategies in collaboration with the sales team Manage and schedule posts for social media channels and email campaigns Maintain consistent branding across all marketing materials Support product launches with creative and strategic marketing plans Coordinate advertising and promotional activities with sales and operations Keep the company website updated with fresh, optimised content for SEO and user experience About you: Proficiency in Excel and Photoshop is essential Previous marketing experience (digital and/or print) Confidence in managing website updates and content creation Strong time management skills and the ability to work independently A proactive, can-do attitude and a keen eye for design and detail What You'll Gain: A dynamic and supportive working environment Opportunities to contribute creatively and make your mark Involvement in a variety of exciting marketing projects Working in a friendly environment with the hours of Monday - Thursday If you're passionate about marketing and want to join a company where your ideas and creativity will be valued, we'd love to hear from you. Apply now and start your next chapter. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.
ENVIRONMENTAL GRADUATE OR SOMEONE WITH EXPOSURE TO ENVIRONMENTAL AUDITING WITH A KNOWLEDGE OF ISO 14001 REQUIRED TO SUPPORT THE HEAD OF COMPLIANCE FOR A WASTE MANAGEMENT OPERATION TITLE: Customer Service Account Manager / Compliance Administrator SALARY: Circa 30-35,000 + bonus LOCATION: Wakefield / Castleford area PREVIOUS ROLES MAY HAVE BEEN: Customer Service Advisor, Account Manager, Compliance Administrator, Environmental Advisor, HSEQ Coordinator, Compliance Advisor, SHEQ Officer, Environmental Science Graduate, WEEE Compliance Officer ROLE: Customer Service Account Manager / Compliance Administrator Delivering high-quality support to internal and external stakeholders. Handle customer enquiries via phone and email, process member data accurately by type and weight, and analyse trends to ensure timely submissions to regulators. Ensure accurate account setup, maintain compliance records, and coordinate waste collections. Conduct telephone audits, resolve issues efficiently, and identify opportunities for upselling and cross-selling. Support process improvements and stay up to date with relevant regulations and guidance. EXPERIENCE: Customer Service Account Manager / Compliance Administrator You will have some exposure to some kind of safety and environmental compliance / auditing, or be an environmental science graduate You will have excellent customer service skills Ideally you will have experience auditing ISO 14001 & 18001 You will have excellent IT and administration skills PREVIOUS ROLES MAY HAVE BEEN: Customer Service Advisor, Account Manager, Compliance Administrator, Environmental Advisor, HSEQ Coordinator, Compliance Advisor, SHEQ Officer, Environmental Science Graduate, WEEE Compliance Officer
Apr 25, 2025
Full time
ENVIRONMENTAL GRADUATE OR SOMEONE WITH EXPOSURE TO ENVIRONMENTAL AUDITING WITH A KNOWLEDGE OF ISO 14001 REQUIRED TO SUPPORT THE HEAD OF COMPLIANCE FOR A WASTE MANAGEMENT OPERATION TITLE: Customer Service Account Manager / Compliance Administrator SALARY: Circa 30-35,000 + bonus LOCATION: Wakefield / Castleford area PREVIOUS ROLES MAY HAVE BEEN: Customer Service Advisor, Account Manager, Compliance Administrator, Environmental Advisor, HSEQ Coordinator, Compliance Advisor, SHEQ Officer, Environmental Science Graduate, WEEE Compliance Officer ROLE: Customer Service Account Manager / Compliance Administrator Delivering high-quality support to internal and external stakeholders. Handle customer enquiries via phone and email, process member data accurately by type and weight, and analyse trends to ensure timely submissions to regulators. Ensure accurate account setup, maintain compliance records, and coordinate waste collections. Conduct telephone audits, resolve issues efficiently, and identify opportunities for upselling and cross-selling. Support process improvements and stay up to date with relevant regulations and guidance. EXPERIENCE: Customer Service Account Manager / Compliance Administrator You will have some exposure to some kind of safety and environmental compliance / auditing, or be an environmental science graduate You will have excellent customer service skills Ideally you will have experience auditing ISO 14001 & 18001 You will have excellent IT and administration skills PREVIOUS ROLES MAY HAVE BEEN: Customer Service Advisor, Account Manager, Compliance Administrator, Environmental Advisor, HSEQ Coordinator, Compliance Advisor, SHEQ Officer, Environmental Science Graduate, WEEE Compliance Officer
Customer Experience Coordinator - £generous + benefits - Felixstowe Your new company Our client a leading organisation is experiencing a period of growth and is looking to recruit for the job role of Customer Experience Coordinator at their Felixstowe site. Your new role Working as part of an expanding team, you will take ownership of dispute and claim investigation and resolution, tariff management, system management and implementation of streamlining processes, ensuring that billing activities can be achieved in the specified time periods with minimal discrepancies, and that our customers are billed accurately first time. What you'll need to succeed You will be a proactive individual with a track record of working in a goal and KPI-orientated environment. Strong administration and IT skills will be essential, alongside excellent customer service skills. What you'll get in return Generous starting salary + generous benefits including 25 days + 8 bank holidays Career development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 25, 2025
Full time
Customer Experience Coordinator - £generous + benefits - Felixstowe Your new company Our client a leading organisation is experiencing a period of growth and is looking to recruit for the job role of Customer Experience Coordinator at their Felixstowe site. Your new role Working as part of an expanding team, you will take ownership of dispute and claim investigation and resolution, tariff management, system management and implementation of streamlining processes, ensuring that billing activities can be achieved in the specified time periods with minimal discrepancies, and that our customers are billed accurately first time. What you'll need to succeed You will be a proactive individual with a track record of working in a goal and KPI-orientated environment. Strong administration and IT skills will be essential, alongside excellent customer service skills. What you'll get in return Generous starting salary + generous benefits including 25 days + 8 bank holidays Career development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Contact until end of 2025 Customer Service Coordinator Construction Industry Warrington Based £29k Your new company A 5 star recognised house builder, my client has a UK wide presence and has grown into a construction powerhouse that is a well-recognised and respected brand. Due to maternity, they are looking to appoint a passionate customer service professional to join their close knit team! Your new role Working in a head office building, you will slot into a team that is passionate about customer excellence! Managing post sales customer queries, you will be responsible for ensuring the highest quality of customer delivery possible! You will be liaising with customers directly to prioritise and troubleshoot queries and concerns, and identifying the appropriate measures to solve them. You will be responsible for the coordination of repairs and defect remediation in a timely and efficient manner by arranging for subcontractors where appropriate and keeping customers informed of all progress and updates. Your day will be varied across customer communication, scheduling of works, booking appointments, database integrity and other varied administrative duties. You will be based in the Birchwood area of Warrington 4 days per week, with the option to work from home 1 day per week. What you'll need to succeed Experience of arranging for subcontractors or in-house personnel across busy diaries and working with conflicting priorities would be preferred for this role. However, this is a customer orientated role at the heart, and will suit someone who has a passion for customer excellence! An energetic team that works exceptionally well together, the right candidate will have a bubbly personality that thrives when finding solutions and is able to remain calm under pressure! You will be a confident communicator that is able to probe further where needed to get to the root of the query or concern, and identify whether there actually are remedial actions to take place. Able to deliver an outstanding customer experience, you will be able to ensure the customer is happy even if not delivering the news they hoped for. You will be a confident IT user and be comfortable working across multiple scheduling platforms. You will be available at short notice! What you'll get in return This is a fixed term opportunity for the remainder of 2025, but this role does also offer permanent prospects for the right candidate due to continued success! You will be based in Birchwood with ample free parking available to you and be able to work from home 1 day per week. Your salary will have a full time equivalent of £29,100 for your full time hours, which are Monday to Thursday 9am-5pm and Friday 9am-4pm! Further benefits are available should you be made permanent. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 25, 2025
Full time
Contact until end of 2025 Customer Service Coordinator Construction Industry Warrington Based £29k Your new company A 5 star recognised house builder, my client has a UK wide presence and has grown into a construction powerhouse that is a well-recognised and respected brand. Due to maternity, they are looking to appoint a passionate customer service professional to join their close knit team! Your new role Working in a head office building, you will slot into a team that is passionate about customer excellence! Managing post sales customer queries, you will be responsible for ensuring the highest quality of customer delivery possible! You will be liaising with customers directly to prioritise and troubleshoot queries and concerns, and identifying the appropriate measures to solve them. You will be responsible for the coordination of repairs and defect remediation in a timely and efficient manner by arranging for subcontractors where appropriate and keeping customers informed of all progress and updates. Your day will be varied across customer communication, scheduling of works, booking appointments, database integrity and other varied administrative duties. You will be based in the Birchwood area of Warrington 4 days per week, with the option to work from home 1 day per week. What you'll need to succeed Experience of arranging for subcontractors or in-house personnel across busy diaries and working with conflicting priorities would be preferred for this role. However, this is a customer orientated role at the heart, and will suit someone who has a passion for customer excellence! An energetic team that works exceptionally well together, the right candidate will have a bubbly personality that thrives when finding solutions and is able to remain calm under pressure! You will be a confident communicator that is able to probe further where needed to get to the root of the query or concern, and identify whether there actually are remedial actions to take place. Able to deliver an outstanding customer experience, you will be able to ensure the customer is happy even if not delivering the news they hoped for. You will be a confident IT user and be comfortable working across multiple scheduling platforms. You will be available at short notice! What you'll get in return This is a fixed term opportunity for the remainder of 2025, but this role does also offer permanent prospects for the right candidate due to continued success! You will be based in Birchwood with ample free parking available to you and be able to work from home 1 day per week. Your salary will have a full time equivalent of £29,100 for your full time hours, which are Monday to Thursday 9am-5pm and Friday 9am-4pm! Further benefits are available should you be made permanent. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Company description: At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide. We are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. As a trusted partner, we stand for innovation, top performance and a fulfilling workplace and are one of the top 3 companies in our industry a click apply for full job details
Apr 25, 2025
Full time
Company description: At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide. We are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. As a trusted partner, we stand for innovation, top performance and a fulfilling workplace and are one of the top 3 companies in our industry a click apply for full job details
Scheduling Coordinator Location: Loughton, Essex Salary: 28,000 + competitive benefits We are looking for a detail-oriented and customer-focused Scheduling Coordinator to join the team of a leading company in the mechanical and electrical industry services. The ideal candidate will be responsible for managing service requests, coordinating with field staff, and ensuring efficient resolution of customer issues. Key Responsibilities: Handle incoming service requests via phone and email with professionalism. Schedule and dispatch field staff for service calls and maintenance tasks. Maintain accurate records of customer interactions and service activities. Coordinate with suppliers to ensure timely delivery of necessary parts and materials. Provide excellent customer service, addressing any queries or concerns promptly. Assist with administrative tasks to support the smooth operation of the service desk. Benefits: Competitive salary and benefits package. Opportunities for professional development and career growth. Friendly and supportive work environment. If you are a proactive and dedicated individual with a passion for customer service, we would love to hear from you. Please reach out to Anna, Alex or Denise at the Adecco Romford branch (option 2) for more details. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 25, 2025
Full time
Scheduling Coordinator Location: Loughton, Essex Salary: 28,000 + competitive benefits We are looking for a detail-oriented and customer-focused Scheduling Coordinator to join the team of a leading company in the mechanical and electrical industry services. The ideal candidate will be responsible for managing service requests, coordinating with field staff, and ensuring efficient resolution of customer issues. Key Responsibilities: Handle incoming service requests via phone and email with professionalism. Schedule and dispatch field staff for service calls and maintenance tasks. Maintain accurate records of customer interactions and service activities. Coordinate with suppliers to ensure timely delivery of necessary parts and materials. Provide excellent customer service, addressing any queries or concerns promptly. Assist with administrative tasks to support the smooth operation of the service desk. Benefits: Competitive salary and benefits package. Opportunities for professional development and career growth. Friendly and supportive work environment. If you are a proactive and dedicated individual with a passion for customer service, we would love to hear from you. Please reach out to Anna, Alex or Denise at the Adecco Romford branch (option 2) for more details. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
A global leader in precision equipment is seeking a Senior B2B Customer Service Coordinator to join their established UK operations. This pivotal role ensures the smooth handling of key accounts and supports operational excellence through proactive service, order management, and client relationship coordination in a fast-paced B2B environment. Client Details Senior Customer Support Coordinator, Reading: With over a century of innovation, this renowned manufacturer supplies high-performance equipment, and diagnostic systems to professional industries across the globe. Their UK team is part of a long-standing, values-driven organisation known for quality, customer commitment, and a strong presence in a number of industrial sectors. Description Senior Customer Support Coordinator, Reading: Act as a senior point of contact for B2B customers, ensuring timely and professional service. Manage end-to-end order processing and resolve complex service issues. Liaise with internal departments including sales, logistics, and technical teams to meet customer needs. Monitor service levels and KPIs, identifying areas for improvement. Provide coaching and support to junior team members as needed. Maintain accurate records within CRM and ERP systems. Support the implementation of service initiatives and process improvements. Contribute to the ongoing development of customer service standards and policies. Profile Senior Customer Support Coordinator, Reading: Proven experience in a senior B2B customer service or coordinator role. Strong analysis skills including Excel to VLookUp & Pivot Table level Strong knowledge of order processing, account management, and CRM systems. Some experience of leadership or management of a small team Excellent communication and interpersonal skills with a professional demeanour. Ability to handle complex queries and resolve issues efficiently. Detail-oriented with strong organisational and multitasking abilities. Comfortable working across departments and collaborating with external partners. Proficient in Microsoft Office; SAP experience is desirable. A proactive, hands-on approach with a passion for delivering exceptional service. Job Offer Salary of circa 30,000 to 35,000 dependant upon experience, hybrid working (after probation) and an excellent range of benefits.
Apr 25, 2025
Full time
A global leader in precision equipment is seeking a Senior B2B Customer Service Coordinator to join their established UK operations. This pivotal role ensures the smooth handling of key accounts and supports operational excellence through proactive service, order management, and client relationship coordination in a fast-paced B2B environment. Client Details Senior Customer Support Coordinator, Reading: With over a century of innovation, this renowned manufacturer supplies high-performance equipment, and diagnostic systems to professional industries across the globe. Their UK team is part of a long-standing, values-driven organisation known for quality, customer commitment, and a strong presence in a number of industrial sectors. Description Senior Customer Support Coordinator, Reading: Act as a senior point of contact for B2B customers, ensuring timely and professional service. Manage end-to-end order processing and resolve complex service issues. Liaise with internal departments including sales, logistics, and technical teams to meet customer needs. Monitor service levels and KPIs, identifying areas for improvement. Provide coaching and support to junior team members as needed. Maintain accurate records within CRM and ERP systems. Support the implementation of service initiatives and process improvements. Contribute to the ongoing development of customer service standards and policies. Profile Senior Customer Support Coordinator, Reading: Proven experience in a senior B2B customer service or coordinator role. Strong analysis skills including Excel to VLookUp & Pivot Table level Strong knowledge of order processing, account management, and CRM systems. Some experience of leadership or management of a small team Excellent communication and interpersonal skills with a professional demeanour. Ability to handle complex queries and resolve issues efficiently. Detail-oriented with strong organisational and multitasking abilities. Comfortable working across departments and collaborating with external partners. Proficient in Microsoft Office; SAP experience is desirable. A proactive, hands-on approach with a passion for delivering exceptional service. Job Offer Salary of circa 30,000 to 35,000 dependant upon experience, hybrid working (after probation) and an excellent range of benefits.
Transport Coordinator Chichester Permanent 36,000 per annum ARM have an exciting opportunity for a Transport Coordinator on a permanent basis, you will be responsible for planning, coordinating, and overseeing the efficient and timely transportation of goods or personnel. The Role: Overseeing the management of orders and loading plans into the system. Handling proof of delivery and damage/loss claims. Assisting in troubleshooting and resolving safety, service, and operational issues. Ensuring that our customers receive their orders on time, whilst adhering to all driving rules and regulations. Developing and optimizing transportation routes and schedules. Coordinating with drivers, suppliers, and internal teams to ensure smooth operations. Requirements: Experience in Microsoft Office Suite Previous experience in HR Legislation, HR regulation and rules. Strong attention to detail and excellent problem-solving skills Knowledge of transport management systems and regulatory requirements. Strong analytical skills with the ability to analyse data and make data-driven decisions. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 25, 2025
Full time
Transport Coordinator Chichester Permanent 36,000 per annum ARM have an exciting opportunity for a Transport Coordinator on a permanent basis, you will be responsible for planning, coordinating, and overseeing the efficient and timely transportation of goods or personnel. The Role: Overseeing the management of orders and loading plans into the system. Handling proof of delivery and damage/loss claims. Assisting in troubleshooting and resolving safety, service, and operational issues. Ensuring that our customers receive their orders on time, whilst adhering to all driving rules and regulations. Developing and optimizing transportation routes and schedules. Coordinating with drivers, suppliers, and internal teams to ensure smooth operations. Requirements: Experience in Microsoft Office Suite Previous experience in HR Legislation, HR regulation and rules. Strong attention to detail and excellent problem-solving skills Knowledge of transport management systems and regulatory requirements. Strong analytical skills with the ability to analyse data and make data-driven decisions. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
To maintain and repair plant, equipment, and buildings in the support of 24/7 production of compounds. Work as part of the maintenance team to meet company objectives in terms of safety, efficiency, and utilisation of production equipment. Participate in providing a "round the clock" troubleshooting service. Client Details UK's leading manufacturer and supplier of piping solutions for above and below ground on residential, non-residential and civil engineering projects. Our purpose is to build healthy sustainable environments with safe and efficient water supply, better sanitation and hygiene, climate resilient cities and better building performance. Description Key Responsibilities: Completion of Electrical & Mechanical breakdown repairs Carry out repairs and health and safety checks as required to maintain high safety standards to satisfy health and safety legislation. Report dangerous and unsafe machinery and respond to health and safety failures to provide corrective actions or isolation of faulty plant.Assist in the assessment of risks and carrying out repairs by safe methods of work for all tasks as assigned by the supervisor. Ensure that work carried out unsupervised is to the same standard of safe working to ensure the safety of yourself and any others who may be affected. Assist as required to maintain appropriate systems, checks, procedures, records and tests (ie lifts/hoists, forklift trucks, calibration, etc) to meet the requirements of safety legislation customers, and Company Insurers. Assist in the identification of spare parts requirement and liaise with Engineering Coordinator to ensure correct levels of stock is available within the department. Work in liaison with other members of the Management Team to ensure continuous improvement initiatives are maintained with regard to all relevant aspects of compliance with Health and Safety and Environmental policy and legislation. Assist where required with the training and instruction of operatives. Profile The successful candidate: Experience of fault finding & repair of gearboxes & drives Experience of working in a fast-paced manufacturing environment IT Literate Ability to work as part of a team Able to understand Technical Drawings Excellent communication skills Understanding of PLC & SCADA systems Ability to carry out Electrical / Mechanical installation work Fault finding & repair on pneumatic & hydraulic control systems Job Offer 45,000 Continental Shift patern (Every other weekend off) Company pension Join our dedicated team in Swadlincote and make a real difference in the industrial / manufacturing industry.
Apr 25, 2025
Full time
To maintain and repair plant, equipment, and buildings in the support of 24/7 production of compounds. Work as part of the maintenance team to meet company objectives in terms of safety, efficiency, and utilisation of production equipment. Participate in providing a "round the clock" troubleshooting service. Client Details UK's leading manufacturer and supplier of piping solutions for above and below ground on residential, non-residential and civil engineering projects. Our purpose is to build healthy sustainable environments with safe and efficient water supply, better sanitation and hygiene, climate resilient cities and better building performance. Description Key Responsibilities: Completion of Electrical & Mechanical breakdown repairs Carry out repairs and health and safety checks as required to maintain high safety standards to satisfy health and safety legislation. Report dangerous and unsafe machinery and respond to health and safety failures to provide corrective actions or isolation of faulty plant.Assist in the assessment of risks and carrying out repairs by safe methods of work for all tasks as assigned by the supervisor. Ensure that work carried out unsupervised is to the same standard of safe working to ensure the safety of yourself and any others who may be affected. Assist as required to maintain appropriate systems, checks, procedures, records and tests (ie lifts/hoists, forklift trucks, calibration, etc) to meet the requirements of safety legislation customers, and Company Insurers. Assist in the identification of spare parts requirement and liaise with Engineering Coordinator to ensure correct levels of stock is available within the department. Work in liaison with other members of the Management Team to ensure continuous improvement initiatives are maintained with regard to all relevant aspects of compliance with Health and Safety and Environmental policy and legislation. Assist where required with the training and instruction of operatives. Profile The successful candidate: Experience of fault finding & repair of gearboxes & drives Experience of working in a fast-paced manufacturing environment IT Literate Ability to work as part of a team Able to understand Technical Drawings Excellent communication skills Understanding of PLC & SCADA systems Ability to carry out Electrical / Mechanical installation work Fault finding & repair on pneumatic & hydraulic control systems Job Offer 45,000 Continental Shift patern (Every other weekend off) Company pension Join our dedicated team in Swadlincote and make a real difference in the industrial / manufacturing industry.
FACILITIES COORDINATOR WITH FACILITIES EXPERIENCE REQUIRED FOR A PERMANENT POSITION IN LEEDS Job Title : Facilities Coordinator Location : Leeds Hourly Rate: £14.45-£18.29 Hybrid work: 3 days a week in office Temp to Perm Job description for Facilities Coordinator Role: Manage the Planned Preventive Maintenance (PPM) schedule via a Computerised Maintenance Management System (CMMS) ensuring service SLAs are met in line with account KPI's. Route and prioritise reactive work orders, dispatching requests to on site staff or 3rd party vendors. As part of the regional team of Coordinators, assist in managing Service Requests that come in and cover for team members whilst they are on leave. Updating PM Schedule and asset data as required. Customer Service: As a Facilities Coordinator, provide prompt, courteous assistance to visitors, clients, and staff. Address needs professionally, ensure a welcoming environment, and foster positive interactions to build lasting relationships. Qualifications for Facilities Coordinator Role: A minimum of two to four years of related Facilities Coordinator experience. CMMS experience (Preferably Maximo) CERTIFICATES and/or LICENSES: A full UK Driving Licence is essential with access to own car. (Some travel may be needed to support site operations at other sites - although rare) IOSH Managing Safety/NEBOSH ( advantageous )
Apr 25, 2025
Contractor
FACILITIES COORDINATOR WITH FACILITIES EXPERIENCE REQUIRED FOR A PERMANENT POSITION IN LEEDS Job Title : Facilities Coordinator Location : Leeds Hourly Rate: £14.45-£18.29 Hybrid work: 3 days a week in office Temp to Perm Job description for Facilities Coordinator Role: Manage the Planned Preventive Maintenance (PPM) schedule via a Computerised Maintenance Management System (CMMS) ensuring service SLAs are met in line with account KPI's. Route and prioritise reactive work orders, dispatching requests to on site staff or 3rd party vendors. As part of the regional team of Coordinators, assist in managing Service Requests that come in and cover for team members whilst they are on leave. Updating PM Schedule and asset data as required. Customer Service: As a Facilities Coordinator, provide prompt, courteous assistance to visitors, clients, and staff. Address needs professionally, ensure a welcoming environment, and foster positive interactions to build lasting relationships. Qualifications for Facilities Coordinator Role: A minimum of two to four years of related Facilities Coordinator experience. CMMS experience (Preferably Maximo) CERTIFICATES and/or LICENSES: A full UK Driving Licence is essential with access to own car. (Some travel may be needed to support site operations at other sites - although rare) IOSH Managing Safety/NEBOSH ( advantageous )
Are you ready to dive into an exciting role within a dynamic fashion brand? We're on the lookout for an energetic, passionate, and experienced Wholesale Administrator to support our Account Coordinators and help deliver exceptional service to our key customers. If you're ready to thrive in a busy environment and work across multiple brands, this is the perfect opportunity for you! Based in our vibrant London head office, this full-time, permanent role offers a chance to make a real impact. Key Responsibilities: Customer Buy Sheets: Set up and manage buy sheets with key information to help customers place their orders. Data Management: Send necessary data to customers and input all order details into our buy plan, including quantities, size breakdowns, and purchase order numbers. Order Reconciliation: Ensure purchase orders are correct and reconcile any discrepancies. Sales Order Accuracy: Enter sales orders into SAP quickly and accurately, ensuring smooth processing. Order Management: Oversee and track sales orders, making changes as needed to ensure timely delivery to the warehouse. Logistics Coordination: Collaborate closely with logistics, identifying any potential delays and keeping the Account Coordinator informed. Weekly Reporting: Refresh stock availability reports and share sold-out styles with the sample coordinator, ensuring smooth weekly trading. Critical Path & Sample Coordination: Manage weekly critical path reports, send them to customers, and track samples for meetings to ensure returns. Finance Support: Collaborate with the finance team to resolve any invoice discrepancies. New Customer Set-Up: Assist with onboarding new customers, ensuring all relevant manuals and information are shared with the team. Customer Support: Be the go-to contact for customers, answering any questions they may have about their orders. What We're Looking For: Experience: Proven experience as an Wholesale admin (or in a similar role) within retail or fashion. Passion & Drive: A true passion for fashion and a hunger to win in a competitive market. Organizational Skills: Highly organized and able to juggle multiple tasks while maintaining accuracy and attention to detail. Fast-Paced Environment: Able to thrive under pressure and meet deadlines without compromising quality. Problem Solver: Creative and resourceful in overcoming challenges and finding innovative solutions. Tech-Savvy: Proficient in Microsoft Excel and able to quickly adapt to new systems. A Learner: Eager to expand your knowledge and develop your skills further.
Apr 25, 2025
Full time
Are you ready to dive into an exciting role within a dynamic fashion brand? We're on the lookout for an energetic, passionate, and experienced Wholesale Administrator to support our Account Coordinators and help deliver exceptional service to our key customers. If you're ready to thrive in a busy environment and work across multiple brands, this is the perfect opportunity for you! Based in our vibrant London head office, this full-time, permanent role offers a chance to make a real impact. Key Responsibilities: Customer Buy Sheets: Set up and manage buy sheets with key information to help customers place their orders. Data Management: Send necessary data to customers and input all order details into our buy plan, including quantities, size breakdowns, and purchase order numbers. Order Reconciliation: Ensure purchase orders are correct and reconcile any discrepancies. Sales Order Accuracy: Enter sales orders into SAP quickly and accurately, ensuring smooth processing. Order Management: Oversee and track sales orders, making changes as needed to ensure timely delivery to the warehouse. Logistics Coordination: Collaborate closely with logistics, identifying any potential delays and keeping the Account Coordinator informed. Weekly Reporting: Refresh stock availability reports and share sold-out styles with the sample coordinator, ensuring smooth weekly trading. Critical Path & Sample Coordination: Manage weekly critical path reports, send them to customers, and track samples for meetings to ensure returns. Finance Support: Collaborate with the finance team to resolve any invoice discrepancies. New Customer Set-Up: Assist with onboarding new customers, ensuring all relevant manuals and information are shared with the team. Customer Support: Be the go-to contact for customers, answering any questions they may have about their orders. What We're Looking For: Experience: Proven experience as an Wholesale admin (or in a similar role) within retail or fashion. Passion & Drive: A true passion for fashion and a hunger to win in a competitive market. Organizational Skills: Highly organized and able to juggle multiple tasks while maintaining accuracy and attention to detail. Fast-Paced Environment: Able to thrive under pressure and meet deadlines without compromising quality. Problem Solver: Creative and resourceful in overcoming challenges and finding innovative solutions. Tech-Savvy: Proficient in Microsoft Excel and able to quickly adapt to new systems. A Learner: Eager to expand your knowledge and develop your skills further.
The Helpdesk Contract Coordinator plays a vital role in ensuring the seamless operation of both contract administration and helpdesk functions. Acting as the primary liaison with our customers, this role is responsible for the day-to-day management of helpdesk activities, ensuring efficient service delivery and prompt issue resolution. The coordinator also works closely with internal teams and external suppliers, proactively following up with engineers to maintain service levels. Additionally, they oversee key reporting responsibilities, including preparing monthly meeting reports and managing Riskwise reporting, helping to drive transparency and accountability. Balancing these diverse responsibilities, the Helpdesk Contract Coordinator is essential in maintaining smooth operations and fostering strong customer relationships. Experience & Skills: The ideal candidate will have 3 years' relevant experience in a similar role. Essential experience & skills: Competent & confident with English and Maths. Confident and friendly telephone manner. Positive approach to tasks assigned to customers and team members. IT proficient with a working knowledge of office equipment (i.e. printers, etc.). Enthusiasm and a positive 'can-do' attitude. Excellent time management skills and the ability to prioritise; punctual and reliable. Company Benefits: Competitive salary and benefits package. Opportunity for career growth and development. Collaborative and supportive work environment. Training and cross-training opportunities. Contribution to a dynamic and growing company. About Us: Gratte Brothers Group consists of five operating companies: Gratte Brothers Ltd (aka Building Services & Engineering), Gratte Brothers Catering Equipment Ltd (aka Foodservice Solutions), Gratte Brothers Security Management (aka Security Systems & Software), Gratte Brothers Building Services Maintenance, and Gratte Brothers Technical Services (aka Design & Coordination). Our Head Office is based in King's Cross, London, with several further locations nationally, dedicated to specific functionalities. As a Group, we deliver a comprehensive range of building services with an impeccable reputation for quality. As we've grown over the past 75+ years, we're proud to have remained a family-owned business, with the third generation of the family now at the helm. So, when you join Gratte Brothers you don't just join a team, you join a family! For any further queries, please email (no agencies, please!). Gratte Brothers is an equal opportunities employer and welcomes applications from all qualified candidates.
Apr 25, 2025
Full time
The Helpdesk Contract Coordinator plays a vital role in ensuring the seamless operation of both contract administration and helpdesk functions. Acting as the primary liaison with our customers, this role is responsible for the day-to-day management of helpdesk activities, ensuring efficient service delivery and prompt issue resolution. The coordinator also works closely with internal teams and external suppliers, proactively following up with engineers to maintain service levels. Additionally, they oversee key reporting responsibilities, including preparing monthly meeting reports and managing Riskwise reporting, helping to drive transparency and accountability. Balancing these diverse responsibilities, the Helpdesk Contract Coordinator is essential in maintaining smooth operations and fostering strong customer relationships. Experience & Skills: The ideal candidate will have 3 years' relevant experience in a similar role. Essential experience & skills: Competent & confident with English and Maths. Confident and friendly telephone manner. Positive approach to tasks assigned to customers and team members. IT proficient with a working knowledge of office equipment (i.e. printers, etc.). Enthusiasm and a positive 'can-do' attitude. Excellent time management skills and the ability to prioritise; punctual and reliable. Company Benefits: Competitive salary and benefits package. Opportunity for career growth and development. Collaborative and supportive work environment. Training and cross-training opportunities. Contribution to a dynamic and growing company. About Us: Gratte Brothers Group consists of five operating companies: Gratte Brothers Ltd (aka Building Services & Engineering), Gratte Brothers Catering Equipment Ltd (aka Foodservice Solutions), Gratte Brothers Security Management (aka Security Systems & Software), Gratte Brothers Building Services Maintenance, and Gratte Brothers Technical Services (aka Design & Coordination). Our Head Office is based in King's Cross, London, with several further locations nationally, dedicated to specific functionalities. As a Group, we deliver a comprehensive range of building services with an impeccable reputation for quality. As we've grown over the past 75+ years, we're proud to have remained a family-owned business, with the third generation of the family now at the helm. So, when you join Gratte Brothers you don't just join a team, you join a family! For any further queries, please email (no agencies, please!). Gratte Brothers is an equal opportunities employer and welcomes applications from all qualified candidates.
Job Title: Internal Sales Executive - GateMotors Location: Poole, Dorset Salary: Up to 28,000k per annum, Dependent on Experience + Uncapped Commission. OTE of 35,000 - 40,000 per annum within the first year Job type: Full Time, Permanent Working Hours: Monday to Friday 08.30 - 17.30 Are you a motivated, experienced, results-driven individual with a passion for sales? We're seeking an enthusiastic Internal Sales Executive to join our growing team at Gate Motors! As an Internal Sales Executive, you'll play a pivotal role in driving revenue growth. Your primary focus will be on nurturing existing client relationships and identifying new business opportunities. With uncapped commission potential, this is an exciting opportunity to maximise your earnings. What We offer: Competitive Salary: Up to 28,000 per annum (Dependent on Experience) + Uncapped commission. Uncapped Commission: Your hard work directly impacts your earnings! OTE: Realistic OTE of 35,000 - 40,000 within the first year. Training and Development: Continuous learning opportunities to enhance your skills. Dynamic Environment: Join a supportive team that values creativity and innovation. About us: Gate Motors have been trading since 2007 and are the largest internet reseller of gate automation products in the UK, supplying both individuals and trade customers alike. Your role will involve both phone and web based sales as well as ensuring the highest level of customer service throughout the whole process. Main Responsibilities Include: Drive sales from incoming phone calls, emails or live chat Provide product advice and guidance on our full range of products (training will be provided) Up-sell and cross sell other products during the sales process Perform general sales administrative tasks as required, maintaining accurate and organised records using platforms available. Collaborate with the team to contribute to a positive and efficient work environment. Work towards Key Performance Indicators (KPIs) and strive to achieve sales targets. The Successful Candidate Will: Be enthusiastic and ambitious Have a track record of success in Sales Have good communication and customer service skills Have a good telephone manner Have the ability to listen to the customer in order to fully understand what they require Possess good attention to detail Have the skills to effectively prioritise and manage a varied workload General understanding of website functions and Microsoft Office We will also provide you with the following Benefits: 23 days paid holiday + bank holidays, which increases with length of service A contributory Pension scheme Free on-site parking Private medical insurance (currently Bupa) after 12 months service Enhanced sick pay after 12 months service Free lunch time gym membership at a local gym Free eye tests and eyecare vouchers Please Note: All candidates must have the legal right to work in the UK and be able to provide evidence of this if invited for an interview. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience and relevant job titles of: Sales Support, Business Development, Sales Development Representative Account Manager, Business Development Manager, Business Development, Sales Assistant, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Client Liaison Officer, Client Support, Client Services Support may also be considered for this role.
Apr 25, 2025
Full time
Job Title: Internal Sales Executive - GateMotors Location: Poole, Dorset Salary: Up to 28,000k per annum, Dependent on Experience + Uncapped Commission. OTE of 35,000 - 40,000 per annum within the first year Job type: Full Time, Permanent Working Hours: Monday to Friday 08.30 - 17.30 Are you a motivated, experienced, results-driven individual with a passion for sales? We're seeking an enthusiastic Internal Sales Executive to join our growing team at Gate Motors! As an Internal Sales Executive, you'll play a pivotal role in driving revenue growth. Your primary focus will be on nurturing existing client relationships and identifying new business opportunities. With uncapped commission potential, this is an exciting opportunity to maximise your earnings. What We offer: Competitive Salary: Up to 28,000 per annum (Dependent on Experience) + Uncapped commission. Uncapped Commission: Your hard work directly impacts your earnings! OTE: Realistic OTE of 35,000 - 40,000 within the first year. Training and Development: Continuous learning opportunities to enhance your skills. Dynamic Environment: Join a supportive team that values creativity and innovation. About us: Gate Motors have been trading since 2007 and are the largest internet reseller of gate automation products in the UK, supplying both individuals and trade customers alike. Your role will involve both phone and web based sales as well as ensuring the highest level of customer service throughout the whole process. Main Responsibilities Include: Drive sales from incoming phone calls, emails or live chat Provide product advice and guidance on our full range of products (training will be provided) Up-sell and cross sell other products during the sales process Perform general sales administrative tasks as required, maintaining accurate and organised records using platforms available. Collaborate with the team to contribute to a positive and efficient work environment. Work towards Key Performance Indicators (KPIs) and strive to achieve sales targets. The Successful Candidate Will: Be enthusiastic and ambitious Have a track record of success in Sales Have good communication and customer service skills Have a good telephone manner Have the ability to listen to the customer in order to fully understand what they require Possess good attention to detail Have the skills to effectively prioritise and manage a varied workload General understanding of website functions and Microsoft Office We will also provide you with the following Benefits: 23 days paid holiday + bank holidays, which increases with length of service A contributory Pension scheme Free on-site parking Private medical insurance (currently Bupa) after 12 months service Enhanced sick pay after 12 months service Free lunch time gym membership at a local gym Free eye tests and eyecare vouchers Please Note: All candidates must have the legal right to work in the UK and be able to provide evidence of this if invited for an interview. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience and relevant job titles of: Sales Support, Business Development, Sales Development Representative Account Manager, Business Development Manager, Business Development, Sales Assistant, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Client Liaison Officer, Client Support, Client Services Support may also be considered for this role.
VS/7736 Senior Maintenance Operative Newcastle Salary: £27,000 - £28,000 per annum, plus 20% discretionary bonus Hours: 9am 5:30pm Monday - Friday My client provides high quality student housing, in both shared houses and apartments, in 24 cities across the UK, leading the way in offering exceptional student accommodation. About the job Seeking a dedicated and skilled Senior Maintenance Operative to join the team. The ideal candidate will have extensive experience in maintenance and repair work, demonstrating a strong ability to troubleshoot and resolve issues efficiently. This role is essential in ensuring that all facilities and equipment are maintained to the highest standards, contributing to a safe and functional environment. This role will oversee a team of Maintenance Operatives, ensuring work is delivered to a high standard and assist with training and onboarding new members of the team. Location: Field-based Newcastle, Durham with travel to other cities across the portfolio as and when required. Maintenance Responsibilities Provide high standard repairs, maintenance and decorating across a portfolio of high-quality student houses. Daily interaction with our student customers. Complete planned and reactive maintenance works within budget. Undertake periodic health and safety checks and property inspections. Carry out statutory compliance inspections and testing such as Portable Appliance Testing, Electrical Visual Condition Reports, and smoke detector checks, fire alarm tests. Emergency lighting and legionella. Ensuring the security and general appearance of the properties and gardens are maintained Managing maintenance and any third-party contractor works to a high standard. Meter reading and broadband service management. Manage customer service and other projects as required. Delivering keys or assisting tenants that are locked out. Additional responsibilities as a Senior Maintenance Operative Leading a small team of Maintenance Operatives within your region, including line management responsibilities. Set an excellent example to your team and act as a role model. Hold monthly 1-2-1s with your team to monitor performance, identify skill gaps and training needs. Oversee KPIs for your region. Work closely with the Maintenance Coordinator to ensure your team are following procedures. First point of contact for external contractors within your region. Consider and approve contractor and maintenance manager quotes. Managing the blocks within your region. Overseeing all master keys and portable heaters. Assist with recruiting, interviewing, and onboarding new Maintenance staff. Willingness to travel to other cities to assist when required. Experience and Skills Experience of completing repairs and planned maintenance in student/HMO housing or similar. Experience in carpentry, plumbing, electrical and decoration. Undertaking periodic health & safety and statutory compliance testing. Able to diagnose and complete cost-effective repairs in a fast-paced environment. Strong leadership and people management skills, or looking to take the next step up in your career. Proactive, positive attitude and able to work under own initiative. Strong IT skills with the ability to use IOS on iPhone and iPad and experience with Microsoft Strong organisation and time management with a good attention to detail. Requirements Full UK driving license required. (van to be provided for business use) DBS check required. Benefits 20% discretionary bonus Holidays: 25 days per year plus bank holidays. Equipment: Company iPhone & iPad provided. Use of company vehicle for commuting (travel is paid for on company business) In the first instance please apply by forwarding your CV. Please contact Vicky at our Manchester office. Ritz recruitment Employment Agency.
Apr 25, 2025
Full time
VS/7736 Senior Maintenance Operative Newcastle Salary: £27,000 - £28,000 per annum, plus 20% discretionary bonus Hours: 9am 5:30pm Monday - Friday My client provides high quality student housing, in both shared houses and apartments, in 24 cities across the UK, leading the way in offering exceptional student accommodation. About the job Seeking a dedicated and skilled Senior Maintenance Operative to join the team. The ideal candidate will have extensive experience in maintenance and repair work, demonstrating a strong ability to troubleshoot and resolve issues efficiently. This role is essential in ensuring that all facilities and equipment are maintained to the highest standards, contributing to a safe and functional environment. This role will oversee a team of Maintenance Operatives, ensuring work is delivered to a high standard and assist with training and onboarding new members of the team. Location: Field-based Newcastle, Durham with travel to other cities across the portfolio as and when required. Maintenance Responsibilities Provide high standard repairs, maintenance and decorating across a portfolio of high-quality student houses. Daily interaction with our student customers. Complete planned and reactive maintenance works within budget. Undertake periodic health and safety checks and property inspections. Carry out statutory compliance inspections and testing such as Portable Appliance Testing, Electrical Visual Condition Reports, and smoke detector checks, fire alarm tests. Emergency lighting and legionella. Ensuring the security and general appearance of the properties and gardens are maintained Managing maintenance and any third-party contractor works to a high standard. Meter reading and broadband service management. Manage customer service and other projects as required. Delivering keys or assisting tenants that are locked out. Additional responsibilities as a Senior Maintenance Operative Leading a small team of Maintenance Operatives within your region, including line management responsibilities. Set an excellent example to your team and act as a role model. Hold monthly 1-2-1s with your team to monitor performance, identify skill gaps and training needs. Oversee KPIs for your region. Work closely with the Maintenance Coordinator to ensure your team are following procedures. First point of contact for external contractors within your region. Consider and approve contractor and maintenance manager quotes. Managing the blocks within your region. Overseeing all master keys and portable heaters. Assist with recruiting, interviewing, and onboarding new Maintenance staff. Willingness to travel to other cities to assist when required. Experience and Skills Experience of completing repairs and planned maintenance in student/HMO housing or similar. Experience in carpentry, plumbing, electrical and decoration. Undertaking periodic health & safety and statutory compliance testing. Able to diagnose and complete cost-effective repairs in a fast-paced environment. Strong leadership and people management skills, or looking to take the next step up in your career. Proactive, positive attitude and able to work under own initiative. Strong IT skills with the ability to use IOS on iPhone and iPad and experience with Microsoft Strong organisation and time management with a good attention to detail. Requirements Full UK driving license required. (van to be provided for business use) DBS check required. Benefits 20% discretionary bonus Holidays: 25 days per year plus bank holidays. Equipment: Company iPhone & iPad provided. Use of company vehicle for commuting (travel is paid for on company business) In the first instance please apply by forwarding your CV. Please contact Vicky at our Manchester office. Ritz recruitment Employment Agency.
