One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Sheltered Scheme Manager x 2 Temp - Contract till 27 June 2025 Location - South Croydon 14.29hr Role Summary: The Sheltered Scheme Manager is responsible for overseeing the daily operations of sheltered housing schemes, ensuring residents receive high-quality, safe, and value-for-money services. This role involves compliance management, staff supervision, resident engagement, and maintaining the overall upkeep and security of the schemes. The manager will work collaboratively with internal teams, external partners, and residents to foster a thriving community and promote independent living. Key Responsibilities: Resident Support & Community Development Encourage residents to maintain their well-being and independence through high-quality housing support services. Promote resident involvement and provide information on local community services. Resolve resident concerns efficiently, focusing on first-contact resolution where possible. Housing & Compliance Management Ensure compliance with all legislative and regulatory requirements for housing services. Conduct compliance testing, risk assessments, and scheme inspections. Report, monitor, and follow up on maintenance and safety-related issues. Ensure schemes remain clean, safe, and well-maintained per Group standards and lease obligations. Service Delivery & Stakeholder Management Coordinate local service delivery to maintain scheme security, cleanliness, and upkeep. Monitor contractor performance, take appropriate action, and escalate issues as needed. Build and maintain effective relationships with key stakeholders, service providers, contractors, and residents. Identify and address shortfalls in service delivery, ensuring customers are informed of any resolutions. Staff & Operations Management Supervise and support a team of housekeepers, cooks, and general assistants. Ensure effective staffing levels and scheduling. Work closely with the Housing Officer to set and monitor budgets and support income recovery efforts. Financial & Administrative Support Assist in maintaining accurate records and supporting property resales. Contribute to budget setting, financial monitoring, and ensuring value-for-money service provision. Provide administrative support for high-quality housing service delivery. Customer Service & Complaints Resolution Ensure high standards of customer service, addressing complaints effectively. Take appropriate action to resolve service issues and escalate complex matters when necessary. Group & Organisational Contributions Participate in special projects and programmes that align with the Group's values and objectives. Support the delivery of housing-related services, including lettings, tenancy management, and customer service support. Candidate Requirements: Experience in sheltered housing, health, or social care environments. Knowledge of housing legislation, safeguarding, tenancy management, and compliance requirements. Strong leadership and staff management skills. Excellent customer service and problem-solving abilities. Ability to work independently and handle emergencies effectively. Proficiency in Microsoft Office and general IT literacy. A flexible approach to work and a commitment to high-quality service delivery If you're ready to make a real impact , please contact me by email in first instance removed)
Apr 26, 2025
Seasonal
Sheltered Scheme Manager x 2 Temp - Contract till 27 June 2025 Location - South Croydon 14.29hr Role Summary: The Sheltered Scheme Manager is responsible for overseeing the daily operations of sheltered housing schemes, ensuring residents receive high-quality, safe, and value-for-money services. This role involves compliance management, staff supervision, resident engagement, and maintaining the overall upkeep and security of the schemes. The manager will work collaboratively with internal teams, external partners, and residents to foster a thriving community and promote independent living. Key Responsibilities: Resident Support & Community Development Encourage residents to maintain their well-being and independence through high-quality housing support services. Promote resident involvement and provide information on local community services. Resolve resident concerns efficiently, focusing on first-contact resolution where possible. Housing & Compliance Management Ensure compliance with all legislative and regulatory requirements for housing services. Conduct compliance testing, risk assessments, and scheme inspections. Report, monitor, and follow up on maintenance and safety-related issues. Ensure schemes remain clean, safe, and well-maintained per Group standards and lease obligations. Service Delivery & Stakeholder Management Coordinate local service delivery to maintain scheme security, cleanliness, and upkeep. Monitor contractor performance, take appropriate action, and escalate issues as needed. Build and maintain effective relationships with key stakeholders, service providers, contractors, and residents. Identify and address shortfalls in service delivery, ensuring customers are informed of any resolutions. Staff & Operations Management Supervise and support a team of housekeepers, cooks, and general assistants. Ensure effective staffing levels and scheduling. Work closely with the Housing Officer to set and monitor budgets and support income recovery efforts. Financial & Administrative Support Assist in maintaining accurate records and supporting property resales. Contribute to budget setting, financial monitoring, and ensuring value-for-money service provision. Provide administrative support for high-quality housing service delivery. Customer Service & Complaints Resolution Ensure high standards of customer service, addressing complaints effectively. Take appropriate action to resolve service issues and escalate complex matters when necessary. Group & Organisational Contributions Participate in special projects and programmes that align with the Group's values and objectives. Support the delivery of housing-related services, including lettings, tenancy management, and customer service support. Candidate Requirements: Experience in sheltered housing, health, or social care environments. Knowledge of housing legislation, safeguarding, tenancy management, and compliance requirements. Strong leadership and staff management skills. Excellent customer service and problem-solving abilities. Ability to work independently and handle emergencies effectively. Proficiency in Microsoft Office and general IT literacy. A flexible approach to work and a commitment to high-quality service delivery If you're ready to make a real impact , please contact me by email in first instance removed)
Role: Key Account Manager / Area Sales Manager Location: An External role covering Scotland Sector: Construction Sales - Timber Supplies / Builders Merchants / Construction Supplies Market : National House Builders / Regional Developers Package: 50,000 - 60,000 + Bonus + Car Building Materials - timber & joinery products Selling into the National House Builders & Regional Developers Key Account Management Director level sales contacts 15m account ledger spend Strong Basic and Benefits Our highly regarded client supplies a range of timber related joinery products to the construction sector. This role involves selling quality products on a large scale to some particularly big and respected customers. This role involves some pretty full-on, professional management of an existing ledger. Existing relationships should be built upon and hopefully new business from similar companies should be developed wherever possible. You will be dealing with contacts who are influential within the companies they work for and they will demand a certain level of service and communication. The right candidate will have a successful record in the construction supply sector. Ideally this experience will include timber / joinery knowledge although if you have a relevant background dealing with general merchants products then this will still be fine. They need an enthusiastic and experienced Key Account Manager / Area Sales Manager for this role. This position requires someone who is really confident talking to people, understanding their individual needs and acting on this to provide sterling service to the customer. Attention to detail is also key here because of the stature of the people you're dealing with. There are clear rewards within this company though with a great package on offer. Industry Sector: Timber Merchants, Timber Supplies, Timber Supplier, Stairs, Stair Parts, Doors, Door Sets, Skirting, Architrave, Door Furniture, Landscaping Materials, Building Merchants, Building Supplies, Construction sector. Recruiting Internal Sales, External Sales, Business Development, Key Account, Account Management, Area Sales, Field Sales, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists.
Apr 26, 2025
Full time
Role: Key Account Manager / Area Sales Manager Location: An External role covering Scotland Sector: Construction Sales - Timber Supplies / Builders Merchants / Construction Supplies Market : National House Builders / Regional Developers Package: 50,000 - 60,000 + Bonus + Car Building Materials - timber & joinery products Selling into the National House Builders & Regional Developers Key Account Management Director level sales contacts 15m account ledger spend Strong Basic and Benefits Our highly regarded client supplies a range of timber related joinery products to the construction sector. This role involves selling quality products on a large scale to some particularly big and respected customers. This role involves some pretty full-on, professional management of an existing ledger. Existing relationships should be built upon and hopefully new business from similar companies should be developed wherever possible. You will be dealing with contacts who are influential within the companies they work for and they will demand a certain level of service and communication. The right candidate will have a successful record in the construction supply sector. Ideally this experience will include timber / joinery knowledge although if you have a relevant background dealing with general merchants products then this will still be fine. They need an enthusiastic and experienced Key Account Manager / Area Sales Manager for this role. This position requires someone who is really confident talking to people, understanding their individual needs and acting on this to provide sterling service to the customer. Attention to detail is also key here because of the stature of the people you're dealing with. There are clear rewards within this company though with a great package on offer. Industry Sector: Timber Merchants, Timber Supplies, Timber Supplier, Stairs, Stair Parts, Doors, Door Sets, Skirting, Architrave, Door Furniture, Landscaping Materials, Building Merchants, Building Supplies, Construction sector. Recruiting Internal Sales, External Sales, Business Development, Key Account, Account Management, Area Sales, Field Sales, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists.
About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have Experience working in a clinical environment Our benefits Discretionary Quarterly bonus Generous employee discounts for you and a second person (terms and conditions apply) Clinical and Non-Clinical Career development opportunities Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Apr 26, 2025
Full time
About the role As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have Experience working in a customer facing role Desire to learn Led or coached a team It would be great if you also have Experience working in a clinical environment Our benefits Discretionary Quarterly bonus Generous employee discounts for you and a second person (terms and conditions apply) Clinical and Non-Clinical Career development opportunities Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Ipswich Club offering a 35 hour contract which requires full flexibility over the 7 days, including evenings and weekends.Please note there are late night shifts including working until 4am. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS My Eva an online financial expert to help with any money-related matters Buzz Brights Apprenticeships Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Staff discount 50% off bingo tickets, food & soft drinks Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Apr 26, 2025
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Ipswich Club offering a 35 hour contract which requires full flexibility over the 7 days, including evenings and weekends.Please note there are late night shifts including working until 4am. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS My Eva an online financial expert to help with any money-related matters Buzz Brights Apprenticeships Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Staff discount 50% off bingo tickets, food & soft drinks Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
We are looking for an experienced Product Manager ideally with strong experience in product management within hygienic / hygiene, pump manufacturing, pharmaceuticals or biopharma industries. Specifically having worked as an Product Manager within these sectors you will use your product management expertise to manage the full lifecycle of their products, including market trend analysis, ensuring they meet customer needs, regulatory standards and business objectives. You ll have a strong entrepreneurial mindset and experience in developing and commercialising products for the hygienic production industry, especially with pumping applications in biopharma. Key Responsibilities for the Product Manager include: Product Lifecycle Management : Oversee the complete lifecycle of hygienic pump products, from concept through commercialisation and end-of-life. Make informed decisions on product rationalisation and underperforming product portfolios. Strategic Planning : Define the product vision and long-term strategy in collaboration with senior leadership to ensure alignment with business objectives. Market Analysis : Conduct comprehensive market research to identify emerging trends, customer needs, and growth opportunities. Use insights to refine product roadmaps and stay ahead of the competition. Financial Management: Monitor P&L statements, track financial metrics, and focus on maximizing revenue, gross margins, and price capture. Go-to-Market Strategy : Collaborate with global Sales, Marketing, and Customer Service teams to develop robust product positioning, pricing, and promotion strategies. New Product Development (NPD) : Lead NPD initiatives, ensuring successful product launches, including sales training and customer service preparation. Customer Feedback & Improvement : Regularly gather feedback from customers and sales teams to identify areas for product improvement or development. Leadership & Collaboration: Provide leadership to cross-functional teams, driving collaboration and fostering a high-performance culture. Product Manager required Skills & Experience: Bachelor of Science degree in Business or a related discipline. 5+ years in strategic marketing and product management, with a proven track record in growth-focused product management, including NPD and commercialisation. 5+ years of experience in managing cross-functional teams and driving business success in a global arena. Experience with P&L management, 80/20 analysis, and pricing strategies. Ability to conduct detailed market research and analyse industry trends to inform product strategy. A customer-centric mindset, always considering the end-user and their needs in decision-making. Strong ability to communicate effectively with internal teams, suppliers, and customers at all levels. Experience with hygienic production industries and an understanding of industry regulations, particularly in biopharma. Willingness to travel globally up to 25% of the time. Company benefits: Pension contributions between 4-8%, Private Medical (Couple Cover), Bonus 8% If you're a forward-thinking product management professional with a passion for the hygienic pump industry, apply now. Wild Recruitment Limited t/a First Recruitment Services are acting as an employment agency in relation to this vacancy.
Apr 26, 2025
Full time
We are looking for an experienced Product Manager ideally with strong experience in product management within hygienic / hygiene, pump manufacturing, pharmaceuticals or biopharma industries. Specifically having worked as an Product Manager within these sectors you will use your product management expertise to manage the full lifecycle of their products, including market trend analysis, ensuring they meet customer needs, regulatory standards and business objectives. You ll have a strong entrepreneurial mindset and experience in developing and commercialising products for the hygienic production industry, especially with pumping applications in biopharma. Key Responsibilities for the Product Manager include: Product Lifecycle Management : Oversee the complete lifecycle of hygienic pump products, from concept through commercialisation and end-of-life. Make informed decisions on product rationalisation and underperforming product portfolios. Strategic Planning : Define the product vision and long-term strategy in collaboration with senior leadership to ensure alignment with business objectives. Market Analysis : Conduct comprehensive market research to identify emerging trends, customer needs, and growth opportunities. Use insights to refine product roadmaps and stay ahead of the competition. Financial Management: Monitor P&L statements, track financial metrics, and focus on maximizing revenue, gross margins, and price capture. Go-to-Market Strategy : Collaborate with global Sales, Marketing, and Customer Service teams to develop robust product positioning, pricing, and promotion strategies. New Product Development (NPD) : Lead NPD initiatives, ensuring successful product launches, including sales training and customer service preparation. Customer Feedback & Improvement : Regularly gather feedback from customers and sales teams to identify areas for product improvement or development. Leadership & Collaboration: Provide leadership to cross-functional teams, driving collaboration and fostering a high-performance culture. Product Manager required Skills & Experience: Bachelor of Science degree in Business or a related discipline. 5+ years in strategic marketing and product management, with a proven track record in growth-focused product management, including NPD and commercialisation. 5+ years of experience in managing cross-functional teams and driving business success in a global arena. Experience with P&L management, 80/20 analysis, and pricing strategies. Ability to conduct detailed market research and analyse industry trends to inform product strategy. A customer-centric mindset, always considering the end-user and their needs in decision-making. Strong ability to communicate effectively with internal teams, suppliers, and customers at all levels. Experience with hygienic production industries and an understanding of industry regulations, particularly in biopharma. Willingness to travel globally up to 25% of the time. Company benefits: Pension contributions between 4-8%, Private Medical (Couple Cover), Bonus 8% If you're a forward-thinking product management professional with a passion for the hygienic pump industry, apply now. Wild Recruitment Limited t/a First Recruitment Services are acting as an employment agency in relation to this vacancy.
Page Mechanical Group, Inc.
Stafford, Staffordshire
POSITION SUMMARY: RGI is searching for a full-time Assistant Store Manager - Stafford, VA. As an Assistant Store Manager, you will assist the store manager in the supervision of the retail store, including daily activities of both the sales floor and processing department, assuring acceptable quality of goods are made available to the public in a safe, clean, attractive environment while meeting/exceeding sales goals. ESSENTIAL DUTIES: Assists in assuring accurate and timely payroll entry, sales and production reports, and scheduling. Promotes and enforces standards and policies as outlined in the Employee Handbook and the Standard Operating Procedures Manual. Responsible for the opening and closing of the store, and ensuring security of premises, including responsibility for the store alarm system. Assists in supervising, hiring, firing, and monitoring performance of all retail employees at assigned location. Assist in any other store function as needed to assure all work goals are met and to reinforce cross-training across all store functions. Scheduling and pickups of ADC centers when necessary. Assure wares are processed and put on the sales floor every 15 minutes. Maintaining ADC centers where applicable. Other duties as assigned. POSITION REQUIREMENTS: Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays, and blackout periods which may vary from week to week as well as occasional overtime when approved by management. High School diploma or equivalent. 2+ years of experience supervising teams of employees. Demonstrated capacity to embrace change. Demonstrated decision-making capabilities. Experience with hiring and developing staff. Proficiency with MS Office Suite. Have good problem resolution skills. Have strong organizational and planning skills. Have excellent customer service. PHYSICAL DEMANDS/WORK ENVIRONMENT/WORK CONDITIONS: The associate is required to lift up to 50 pounds with frequent lifting and/or carrying objects weighing up to 25 pounds. The employee works in a moderate work environment with occasional exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.). The employee must be available to work evenings and/or weekends as business needs dictate. WHAT WE OFFER: In addition to pay and benefits, you will receive valuable training and experience. Best of all, when you come to work, you'll know that your efforts make a meaningful difference in countless lives and communities. Join the Goodwill team and you will find more than a job You will find a career with a cause! To learn more about our company and team, please visit our website: Rappahannock Goodwill Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. At Rappahannock Goodwill Industries, we don't just accept difference - we celebrate it, support it, and thrive on it for the benefit of our team and the communities we serve. We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.
Apr 26, 2025
Full time
POSITION SUMMARY: RGI is searching for a full-time Assistant Store Manager - Stafford, VA. As an Assistant Store Manager, you will assist the store manager in the supervision of the retail store, including daily activities of both the sales floor and processing department, assuring acceptable quality of goods are made available to the public in a safe, clean, attractive environment while meeting/exceeding sales goals. ESSENTIAL DUTIES: Assists in assuring accurate and timely payroll entry, sales and production reports, and scheduling. Promotes and enforces standards and policies as outlined in the Employee Handbook and the Standard Operating Procedures Manual. Responsible for the opening and closing of the store, and ensuring security of premises, including responsibility for the store alarm system. Assists in supervising, hiring, firing, and monitoring performance of all retail employees at assigned location. Assist in any other store function as needed to assure all work goals are met and to reinforce cross-training across all store functions. Scheduling and pickups of ADC centers when necessary. Assure wares are processed and put on the sales floor every 15 minutes. Maintaining ADC centers where applicable. Other duties as assigned. POSITION REQUIREMENTS: Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays, and blackout periods which may vary from week to week as well as occasional overtime when approved by management. High School diploma or equivalent. 2+ years of experience supervising teams of employees. Demonstrated capacity to embrace change. Demonstrated decision-making capabilities. Experience with hiring and developing staff. Proficiency with MS Office Suite. Have good problem resolution skills. Have strong organizational and planning skills. Have excellent customer service. PHYSICAL DEMANDS/WORK ENVIRONMENT/WORK CONDITIONS: The associate is required to lift up to 50 pounds with frequent lifting and/or carrying objects weighing up to 25 pounds. The employee works in a moderate work environment with occasional exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.). The employee must be available to work evenings and/or weekends as business needs dictate. WHAT WE OFFER: In addition to pay and benefits, you will receive valuable training and experience. Best of all, when you come to work, you'll know that your efforts make a meaningful difference in countless lives and communities. Join the Goodwill team and you will find more than a job You will find a career with a cause! To learn more about our company and team, please visit our website: Rappahannock Goodwill Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. At Rappahannock Goodwill Industries, we don't just accept difference - we celebrate it, support it, and thrive on it for the benefit of our team and the communities we serve. We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.
Total responsibility for the running of the store, ensuring that every customer receives an unbeatable coffee experience. To Champion Sim Trava culture and embed this within the team. Key Responsibilities Takes ownership for the results and success of the store. Leads the store team in all aspects of delivering an unbeatable coffee experience to every guest, all of the time. Takes accountability for adhering to all aspects of health and safety within the store - for customers, team members and external visitors, and keeping up to date with legislation and business guidelines relating to this area. To take overall responsibility for delivering brand standards at all times, by ensuring that the store is opened / closed and operated in line with all Costa standards, policies and procedures. To take overall accountability for managing the stock and order systems for food & consumables ensuring that the store has 100% supply of items for the customer whilst delivering the budgeted margins / profit. To analyse and act upon financial / performance data to enable the store to run in the most efficient & profitable manner. To ensure the effective control of labour. To ensure that all company policies and procedures are in place and carried out when maintaining cash & stock security. Hold regular team meetings to communicate all key information and implement new initiatives to the store team in the most effective way using the most appropriate media including team meetings, shift briefings, Massimo, What's in Store, communication toolkit / posters, shift planner. To deal with and resolve customer complaints in line with company policies / procedures. To ensure the store has a robust succession plan in place. To carry out regular and effective 1:1's and reviews with all team members. To recruit, train, coach, develop and retain the team members to ensure that they deliver brand standards and an unbeatable customer experience as well as achieving their full potential. To ensure all marketing updates and new POS are implemented and maintained effectively. To work with area / peer group to share best practice and support the Area Manager with other activities within the business. To prepare for an input into regular business reviews with Regional Manager. Experience/ Knowledge: Previous management experience. Worked within a customer-facing / hospitality environment. Passionate about the brand. Experience of managing a budget - labour and key controllable costs. Skills and Qualities: Exemplary role model - a true professional. Passionate in delivering great customer service. Ability to lead a team through motivation and engagement. Excellent communicator and can delegate effectively to the team. Takes ownership for results. Strives to be the best - looks to exceed targets. Good planning and organisational skills. Good coaching skills and 'inclusive' style. Reliable and committed. Honest and open. Willing to learn. Uses initiative. Salary £32,500 per annum up to Status Permanent Type Full time Applications Begin 24 March 2025 Closing Date for Applications 30 April 2025 Location 9/10 Market Street Chorley PR7 1DE United Kingdom
Apr 26, 2025
Full time
Total responsibility for the running of the store, ensuring that every customer receives an unbeatable coffee experience. To Champion Sim Trava culture and embed this within the team. Key Responsibilities Takes ownership for the results and success of the store. Leads the store team in all aspects of delivering an unbeatable coffee experience to every guest, all of the time. Takes accountability for adhering to all aspects of health and safety within the store - for customers, team members and external visitors, and keeping up to date with legislation and business guidelines relating to this area. To take overall responsibility for delivering brand standards at all times, by ensuring that the store is opened / closed and operated in line with all Costa standards, policies and procedures. To take overall accountability for managing the stock and order systems for food & consumables ensuring that the store has 100% supply of items for the customer whilst delivering the budgeted margins / profit. To analyse and act upon financial / performance data to enable the store to run in the most efficient & profitable manner. To ensure the effective control of labour. To ensure that all company policies and procedures are in place and carried out when maintaining cash & stock security. Hold regular team meetings to communicate all key information and implement new initiatives to the store team in the most effective way using the most appropriate media including team meetings, shift briefings, Massimo, What's in Store, communication toolkit / posters, shift planner. To deal with and resolve customer complaints in line with company policies / procedures. To ensure the store has a robust succession plan in place. To carry out regular and effective 1:1's and reviews with all team members. To recruit, train, coach, develop and retain the team members to ensure that they deliver brand standards and an unbeatable customer experience as well as achieving their full potential. To ensure all marketing updates and new POS are implemented and maintained effectively. To work with area / peer group to share best practice and support the Area Manager with other activities within the business. To prepare for an input into regular business reviews with Regional Manager. Experience/ Knowledge: Previous management experience. Worked within a customer-facing / hospitality environment. Passionate about the brand. Experience of managing a budget - labour and key controllable costs. Skills and Qualities: Exemplary role model - a true professional. Passionate in delivering great customer service. Ability to lead a team through motivation and engagement. Excellent communicator and can delegate effectively to the team. Takes ownership for results. Strives to be the best - looks to exceed targets. Good planning and organisational skills. Good coaching skills and 'inclusive' style. Reliable and committed. Honest and open. Willing to learn. Uses initiative. Salary £32,500 per annum up to Status Permanent Type Full time Applications Begin 24 March 2025 Closing Date for Applications 30 April 2025 Location 9/10 Market Street Chorley PR7 1DE United Kingdom
About the ITS: With over 50 years experience within the construction industry and now 19 offices in major cities across the UK, ITS is a well-established and successful recruitment agency that specialises in the Construction sector. Each office prides itself with their local knowledge of both candidates and clients and bespoke tailored service. With director s present in each office they are all independently run with hands on management training and all uphold a reputable group ethos. An opportunity has arisen to introduce a new experienced consultant to Sussex team in the Brighton area. This office has been established since 2016 and has developed a solid reputation and client base in the area. This new role would suit an experienced trades consultant looking to establish themselves into a new career path with a privately run business and exceptional career opportunities. We are also open speaking with experienced trade consultants looking to transition into dealing with the white collar side of the business. The job role and the desk: The current trades and labour team is made up of 2 experienced consultants, Sales manager and Resourcers, supported by a company Director. They require an experienced consultant with a proven track record to help develop our local presence providing trade contractors. This will be a hands-on role developing a warm desk and working alongside the sales manager and rest of the trades team. This is an exciting challenge for the right person who would have the benefit of working with numerous existing PSL's in the area on both trades and white collar freelance. As the office is already well established, it is a sector and business that needs to be developed rather than built up from scratch. It is already running comfortably in profit and has enormous potential to increase. ITS are already established locally and across the group as a key PSL supplier for numerous developers and contractors with many of them extremely busy in the Sussex area. We are looking for someone who can: Develop and maintain our existing relationships and attract new business. Work independantly and remotely when required Work with the local team to develop sales in both trades and professionals work Deliver excellent customer service Confident with scheduling and the time management of yourself and others Ideally have an established business network of your own or good understanding of construction sector. (This is not essential and we will consider candidates from other sectors with a proven track record Essential Qualifications/Experience required: The position is ideally suited to someone with trades and labour, white collar or construction related recruitment experience. It is suited to a consultant with at least 1 years experience who is looking for progression and/ or a new challenge. However, we are open minded to candidates from other disciplines to be crossed trained as long as they have the right attitude and aptitude and can adapt to the high demands of a busy freelance environment. Training/Progression opportunities: Training is always offered from one-off specific courses to ongoing distant learning with the REC. ITS always invests time and training to each member of staff and are in the process of developing a new internal industry recognised training and development program in line with other external partners, so each individual can reach their full potential. For this position, full support will be provided to develop a growth strategy with a budget to deliver it. With incentives to ensure that the right individual can get the most out of their team and themselves as a billing manager. Some of the benefits include: Generous salary Car allowance Personal and team commission Quarterly & annual performance bonus' Reward trips Opportunities to become a Director and Shareholder This investment helps upkeep our high staff retention. Promotion is a high priority for ITS and we pride ourselves on promoting from within and have many success stories around the group. In time, promotions do lead to directorships and shares of offices and a number of our current directors started as trainees and consultants. How to apply: Please send an updated CV John Bennett or call (phone number removed). All applications and calls will be treated in the strictest of confidence. Whilst every effort is made, we may not always get the opportunity to respond due to the volume of applications.
Apr 26, 2025
Full time
About the ITS: With over 50 years experience within the construction industry and now 19 offices in major cities across the UK, ITS is a well-established and successful recruitment agency that specialises in the Construction sector. Each office prides itself with their local knowledge of both candidates and clients and bespoke tailored service. With director s present in each office they are all independently run with hands on management training and all uphold a reputable group ethos. An opportunity has arisen to introduce a new experienced consultant to Sussex team in the Brighton area. This office has been established since 2016 and has developed a solid reputation and client base in the area. This new role would suit an experienced trades consultant looking to establish themselves into a new career path with a privately run business and exceptional career opportunities. We are also open speaking with experienced trade consultants looking to transition into dealing with the white collar side of the business. The job role and the desk: The current trades and labour team is made up of 2 experienced consultants, Sales manager and Resourcers, supported by a company Director. They require an experienced consultant with a proven track record to help develop our local presence providing trade contractors. This will be a hands-on role developing a warm desk and working alongside the sales manager and rest of the trades team. This is an exciting challenge for the right person who would have the benefit of working with numerous existing PSL's in the area on both trades and white collar freelance. As the office is already well established, it is a sector and business that needs to be developed rather than built up from scratch. It is already running comfortably in profit and has enormous potential to increase. ITS are already established locally and across the group as a key PSL supplier for numerous developers and contractors with many of them extremely busy in the Sussex area. We are looking for someone who can: Develop and maintain our existing relationships and attract new business. Work independantly and remotely when required Work with the local team to develop sales in both trades and professionals work Deliver excellent customer service Confident with scheduling and the time management of yourself and others Ideally have an established business network of your own or good understanding of construction sector. (This is not essential and we will consider candidates from other sectors with a proven track record Essential Qualifications/Experience required: The position is ideally suited to someone with trades and labour, white collar or construction related recruitment experience. It is suited to a consultant with at least 1 years experience who is looking for progression and/ or a new challenge. However, we are open minded to candidates from other disciplines to be crossed trained as long as they have the right attitude and aptitude and can adapt to the high demands of a busy freelance environment. Training/Progression opportunities: Training is always offered from one-off specific courses to ongoing distant learning with the REC. ITS always invests time and training to each member of staff and are in the process of developing a new internal industry recognised training and development program in line with other external partners, so each individual can reach their full potential. For this position, full support will be provided to develop a growth strategy with a budget to deliver it. With incentives to ensure that the right individual can get the most out of their team and themselves as a billing manager. Some of the benefits include: Generous salary Car allowance Personal and team commission Quarterly & annual performance bonus' Reward trips Opportunities to become a Director and Shareholder This investment helps upkeep our high staff retention. Promotion is a high priority for ITS and we pride ourselves on promoting from within and have many success stories around the group. In time, promotions do lead to directorships and shares of offices and a number of our current directors started as trainees and consultants. How to apply: Please send an updated CV John Bennett or call (phone number removed). All applications and calls will be treated in the strictest of confidence. Whilst every effort is made, we may not always get the opportunity to respond due to the volume of applications.
PLEASE USE THIS LINK: Job Board Website KEYWORD: Assistant Manager; Shift Supervisor DEPARTMENT: RETAIL STATUS: FULL-TIME, with Benefits QUALIFICATIONS: High School Diploma or equivalent. Must have a minimum of one year of previous retail experience and Supervisory experience preferred. Must be able to operate POS/Cash Register and have the ability to schedule and supervise store employees. Must hold a valid driver's license, be able to show proof of insurance, and have access to a motor vehicle. Must pass a background check, which will include Criminal History and Sex Offender Registry. Ability to communicate effectively with management, store employees, customers, and donors. PHYSICAL REQUIREMENTS: Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts. Ability to operate a telephone. Ability to lift up to 50 lbs. Ability to perform various repetitive motion tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES: Takes an active role and partners with the Store Manager in the day-to-day operation of the store. Assumes responsibility for all day to day store operations in the absence of the Store Manager and Assistant Manager. Provides coaching, training and development to the Store Employees. Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient. In absence of Store Manager and Assistant Manager, communicate any personnel issues with District Sales Manager. In absence of Store Manager and Assistant Manager, coordinate daily morning and shift change team meetings. Supervise employees in performance of duties to ensure compliance with published directives and guidelines. Provide training for new personnel on store policies and procedures and the level of Customer Service expected by The Salvation Army. Completes all tasks as assigned by the Assistant Manager, Store Manager; District Sales Manager; Command Retail Directors and Command Administration. Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance. Ensures store is maintained at ARC Merchandising Standards; adequate inventory levels on hand. Store is at CNO standards. Ensure timely completion of regular and accurate Rag Out from the sales floor. In absence of Store Manager, ensures that the Material Handlers are working effectively and efficiently to meet daily processing goals. In absence of Store Manager, ensures that the Donation Attendants are working effectively and efficiently. Responsible for adequate amount of change at the beginning of each day, safeguarding cash in registers, and banking of cash receipts as per ARCC policy. Attends Monthly Store Meetings. Assists the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations and that hazards are reported to Administration. Assists with Weekly Store Meetings with store teams. Responsible for the protection of property and building. May transfer from store to store at the direction of Command Retail Directors and Command Administration. Implement appropriate loss prevention measures as directed. Perform other written or verbal duties as may be assigned by the Store Manager, District Sales Manager, Command Retail Directors and Command Administration.
Apr 26, 2025
Full time
PLEASE USE THIS LINK: Job Board Website KEYWORD: Assistant Manager; Shift Supervisor DEPARTMENT: RETAIL STATUS: FULL-TIME, with Benefits QUALIFICATIONS: High School Diploma or equivalent. Must have a minimum of one year of previous retail experience and Supervisory experience preferred. Must be able to operate POS/Cash Register and have the ability to schedule and supervise store employees. Must hold a valid driver's license, be able to show proof of insurance, and have access to a motor vehicle. Must pass a background check, which will include Criminal History and Sex Offender Registry. Ability to communicate effectively with management, store employees, customers, and donors. PHYSICAL REQUIREMENTS: Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts. Ability to operate a telephone. Ability to lift up to 50 lbs. Ability to perform various repetitive motion tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES: Takes an active role and partners with the Store Manager in the day-to-day operation of the store. Assumes responsibility for all day to day store operations in the absence of the Store Manager and Assistant Manager. Provides coaching, training and development to the Store Employees. Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient. In absence of Store Manager and Assistant Manager, communicate any personnel issues with District Sales Manager. In absence of Store Manager and Assistant Manager, coordinate daily morning and shift change team meetings. Supervise employees in performance of duties to ensure compliance with published directives and guidelines. Provide training for new personnel on store policies and procedures and the level of Customer Service expected by The Salvation Army. Completes all tasks as assigned by the Assistant Manager, Store Manager; District Sales Manager; Command Retail Directors and Command Administration. Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance. Ensures store is maintained at ARC Merchandising Standards; adequate inventory levels on hand. Store is at CNO standards. Ensure timely completion of regular and accurate Rag Out from the sales floor. In absence of Store Manager, ensures that the Material Handlers are working effectively and efficiently to meet daily processing goals. In absence of Store Manager, ensures that the Donation Attendants are working effectively and efficiently. Responsible for adequate amount of change at the beginning of each day, safeguarding cash in registers, and banking of cash receipts as per ARCC policy. Attends Monthly Store Meetings. Assists the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations and that hazards are reported to Administration. Assists with Weekly Store Meetings with store teams. Responsible for the protection of property and building. May transfer from store to store at the direction of Command Retail Directors and Command Administration. Implement appropriate loss prevention measures as directed. Perform other written or verbal duties as may be assigned by the Store Manager, District Sales Manager, Command Retail Directors and Command Administration.
Building a sustainable tomorrow BAM FM is recruiting a Regional Operations Manager who will be an active member of the senior operational management team. You will be reporting to the UK Head of Operations. The Regional Operations Manager will be accountable for delivery of financial targets within the area of responsibility whilst concentrating on a high quality, client focused service delivery. The position will involve a mixture of working from home, on site and working on contracts from the North East up to Scotland . Travel will be required for this role across the Northern region. BAM operates a flexible working policy. Your mission The Regional Operations Manager is the main interface with the senior client, and a point of escalation for Contract Management teams. A key objective is ensuring customer satisfaction through the delivery of exemplary facilities services and ensuring contractual obligations are met whilst ensuring systems are in place to ensure budget controls are being adhered to and management of outstanding debt. Key activities • Maximise the profitability of contracts within area of responsibility and deliver the required results • Drive operational improvement through innovation and an improved staff engagement. • Deliver a strong management review and control process with the Contract Managers including the monthly review and reporting process. • Take an active role in supporting the Contract Managers in client meetings (e.g. quarterly reviews) and proposals for new and existing services including continuous improvement plans. • Develop and maintain good working relationships with senior clients. • Ensure defined H&S responsibilities and accountability are established and regular reviews are undertaken. • Support Contract Managers in calculating uplifts and variations. • Analyse performance trends and opportunities and determine how best the insight from this work can be turned into real performance improvements in the business. Once agreed, support and drive the implementation of this with operational teams. • Day to day management of the Contract Managers across multi disciplines including management of Operational budget, monitoring variations and investigating inconsistencies. notifying relevant parties of any concerns or disputes with clear plans in place to resolve. • Assist in the strategic planning for future development of the contracts and the business development of operational services. • Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality. Who are we looking for? • Must have an engineering/ technical background. • Experience in hard and soft FM. • Strong commercial acumen, with the ability to devise and manage P&L accounts. • Good negotiation skills at a senior level. • Proven track record in operational management in a similar environment. • People management experience within a diverse geographic and business environment. • Ability to interpret and utilise financial and commercial information. • Excellent people skills &communication skills. • Achieve set standards and operate to performance criteria; for example, health and safety, hygiene. • Self-motivated and able to work on own initiative within a team environment. • Experience of implementing processes and service standards. • Experience of working within a fast-paced corporate environment. • Excellent attention to detail. • Experience of working with multiple systems and platforms, for example, SharePoint and full Microsoft suite. • Experience of working within a fast-paced environment with multiple stakeholders. • Able to take a flexible approach to workload and prioritisation. What s in it for you? In addition to an attractive salary we offer a significant benefits package including an electric car or car allowance, contributory pension, BUPA, life assurance, 25 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits. Your work environment People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Be you! Join us today, so we can achieve amazing things together and build a sustainable tomorrow. Who are we? The art of building is about building for communities; it s about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.
Apr 26, 2025
Full time
Building a sustainable tomorrow BAM FM is recruiting a Regional Operations Manager who will be an active member of the senior operational management team. You will be reporting to the UK Head of Operations. The Regional Operations Manager will be accountable for delivery of financial targets within the area of responsibility whilst concentrating on a high quality, client focused service delivery. The position will involve a mixture of working from home, on site and working on contracts from the North East up to Scotland . Travel will be required for this role across the Northern region. BAM operates a flexible working policy. Your mission The Regional Operations Manager is the main interface with the senior client, and a point of escalation for Contract Management teams. A key objective is ensuring customer satisfaction through the delivery of exemplary facilities services and ensuring contractual obligations are met whilst ensuring systems are in place to ensure budget controls are being adhered to and management of outstanding debt. Key activities • Maximise the profitability of contracts within area of responsibility and deliver the required results • Drive operational improvement through innovation and an improved staff engagement. • Deliver a strong management review and control process with the Contract Managers including the monthly review and reporting process. • Take an active role in supporting the Contract Managers in client meetings (e.g. quarterly reviews) and proposals for new and existing services including continuous improvement plans. • Develop and maintain good working relationships with senior clients. • Ensure defined H&S responsibilities and accountability are established and regular reviews are undertaken. • Support Contract Managers in calculating uplifts and variations. • Analyse performance trends and opportunities and determine how best the insight from this work can be turned into real performance improvements in the business. Once agreed, support and drive the implementation of this with operational teams. • Day to day management of the Contract Managers across multi disciplines including management of Operational budget, monitoring variations and investigating inconsistencies. notifying relevant parties of any concerns or disputes with clear plans in place to resolve. • Assist in the strategic planning for future development of the contracts and the business development of operational services. • Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality. Who are we looking for? • Must have an engineering/ technical background. • Experience in hard and soft FM. • Strong commercial acumen, with the ability to devise and manage P&L accounts. • Good negotiation skills at a senior level. • Proven track record in operational management in a similar environment. • People management experience within a diverse geographic and business environment. • Ability to interpret and utilise financial and commercial information. • Excellent people skills &communication skills. • Achieve set standards and operate to performance criteria; for example, health and safety, hygiene. • Self-motivated and able to work on own initiative within a team environment. • Experience of implementing processes and service standards. • Experience of working within a fast-paced corporate environment. • Excellent attention to detail. • Experience of working with multiple systems and platforms, for example, SharePoint and full Microsoft suite. • Experience of working within a fast-paced environment with multiple stakeholders. • Able to take a flexible approach to workload and prioritisation. What s in it for you? In addition to an attractive salary we offer a significant benefits package including an electric car or car allowance, contributory pension, BUPA, life assurance, 25 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits. Your work environment People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Be you! Join us today, so we can achieve amazing things together and build a sustainable tomorrow. Who are we? The art of building is about building for communities; it s about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.
HR Advisor 6 Month Contract Helensburgh On Site Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile public services clients. They are currently looking for a HR Advisor to join them for a 6 month contract. Reason for the Role: To conduct individual consultation meetings as part of contract restructuring activity Purpose of the Role: The ER Adviser will be the main point of contact for employees for individual consultation meetings relating to the contract restructuring activity To provide delivery of people manager role covering aspects of the restructuring activity in line with service level agreements and business rules. To complete a high volume of consultation meetings in a busy, complex and fast paced unionised environment The ER Advisors are required to capture and track all requests & queries raised in the consultation meetings and manage re-assignment of queries to the ER Case Manager as required to provide effective case management. Key Accountabilities: Provide a professional and compassionate consultation experience for impacted employees with no people manager support present, ensuring adherence with policies consistent with employee standards, legislation and guidelines Manage end-to-end and timely closure of consultations, utilising the ER Admin and escalating concerns to the ER Case Manager Ensure all activities are accurately logged on the People Services case management system, updated regularly and documents stored in employee files as required by the client Work with sensitive data in line with data protection legislation. Demonstrate a high level of empathy and patience using the customer first approach. Use defined procedures, knowledge base and policies when providing service to the employee/partner. Follow through on commitments and take responsibility to achieve results. Maintain the appropriate level of process knowledge, customer satisfaction, and quality metrics. Utilise all available knowledge sources, procedures and tools available to maintain a level of professionalism. Reflectively learn and model new methods of best practice and approaches Highlights any required knowledge base improvements to ER Management Lead Technical Skills and Knowledge: Have excellent communication skills, be flexible and friendly, with a high level of self-motivation & initiative Required to manage time effectively in order to complete heavy workload and meet deadlines Able to deal with a high volume of consultation meetings across a number of months Ability to problem solve and evaluate customers' needs Ability to work under pressure, whilst maintaining accuracy of handling cases Experience of working to KPIs and targets Knowledge & experience of records management and information legislation Good knowledge of working in an electronic environment essential Analytical and Organisational Skills Exceedingly well organised, flexible and someone who likes to work under challenges and pressure Proactive, resourceful and efficient, with a high level of professionalism and confidentiality Strong knowledge of MS Office, including Word, Excel, and Outlook Ability to work with ambiguity and minimum instructions Excellent attention to detail, prioritisation and organisational skills Articulate, confident and fluent communicator with a high level of oral and written English A customer-orientated approach, committed to achieving excellent levels of customer service. A creative can-do attitude and preparedness to meet new challenges Essential Experience: Proven customer service experience is essential Experience of working within a HR Advisory service Strong experience of delivering or supporting restructuring consultations, ideally within a unionised environment Location: The requirement for this role is for candidates to work from the clients Helensburgh office 5 days a week. Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. The Adecco Group is an equal opportunities company
Apr 26, 2025
Contractor
HR Advisor 6 Month Contract Helensburgh On Site Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile public services clients. They are currently looking for a HR Advisor to join them for a 6 month contract. Reason for the Role: To conduct individual consultation meetings as part of contract restructuring activity Purpose of the Role: The ER Adviser will be the main point of contact for employees for individual consultation meetings relating to the contract restructuring activity To provide delivery of people manager role covering aspects of the restructuring activity in line with service level agreements and business rules. To complete a high volume of consultation meetings in a busy, complex and fast paced unionised environment The ER Advisors are required to capture and track all requests & queries raised in the consultation meetings and manage re-assignment of queries to the ER Case Manager as required to provide effective case management. Key Accountabilities: Provide a professional and compassionate consultation experience for impacted employees with no people manager support present, ensuring adherence with policies consistent with employee standards, legislation and guidelines Manage end-to-end and timely closure of consultations, utilising the ER Admin and escalating concerns to the ER Case Manager Ensure all activities are accurately logged on the People Services case management system, updated regularly and documents stored in employee files as required by the client Work with sensitive data in line with data protection legislation. Demonstrate a high level of empathy and patience using the customer first approach. Use defined procedures, knowledge base and policies when providing service to the employee/partner. Follow through on commitments and take responsibility to achieve results. Maintain the appropriate level of process knowledge, customer satisfaction, and quality metrics. Utilise all available knowledge sources, procedures and tools available to maintain a level of professionalism. Reflectively learn and model new methods of best practice and approaches Highlights any required knowledge base improvements to ER Management Lead Technical Skills and Knowledge: Have excellent communication skills, be flexible and friendly, with a high level of self-motivation & initiative Required to manage time effectively in order to complete heavy workload and meet deadlines Able to deal with a high volume of consultation meetings across a number of months Ability to problem solve and evaluate customers' needs Ability to work under pressure, whilst maintaining accuracy of handling cases Experience of working to KPIs and targets Knowledge & experience of records management and information legislation Good knowledge of working in an electronic environment essential Analytical and Organisational Skills Exceedingly well organised, flexible and someone who likes to work under challenges and pressure Proactive, resourceful and efficient, with a high level of professionalism and confidentiality Strong knowledge of MS Office, including Word, Excel, and Outlook Ability to work with ambiguity and minimum instructions Excellent attention to detail, prioritisation and organisational skills Articulate, confident and fluent communicator with a high level of oral and written English A customer-orientated approach, committed to achieving excellent levels of customer service. A creative can-do attitude and preparedness to meet new challenges Essential Experience: Proven customer service experience is essential Experience of working within a HR Advisory service Strong experience of delivering or supporting restructuring consultations, ideally within a unionised environment Location: The requirement for this role is for candidates to work from the clients Helensburgh office 5 days a week. Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. The Adecco Group is an equal opportunities company
A leading UK-based manufacturer within the access control sector is looking for a driven Key Account Manager to join their growing commercial team. Known for their innovative telephone-based door entry systems and wireless access solutions, this organisation is at the forefront of secure and reliable access technology. The Role This is a fantastic opportunity to take ownership of a portfolio of established distribution network accounts. You'll be responsible for maintaining strong commercial relationships, identifying growth opportunities, and driving sales across a unique and reputable product line. Your ability to communicate technical solutions clearly and persuasively will be key to your success. Key Responsibilities: Manage and develop long-term relationships with key distribution partners. Identify and act on opportunities to upsell and cross-sell new and existing products. Provide technical consultation to clients, including onsite product demos. Collaborate with internal teams to ensure seamless service delivery. Attend trade events and exhibitions to promote products and strengthen industry presence. Support account administration including quotations, order processing, and on boarding new accounts. Person Specification: A natural relationship builder with a passion for delivering exceptional customer experiences. Proven success in sales, with the ability to upsell, cross-sell, and close deals effectively. Comfortable with technical products - experience with hardware or IP/GSM network systems is a strong advantage. Confident communicator with the flexibility to tailor your approach to different audiences. Organised, self-motivated, and target-driven. Package & Benefits: Salary: 37,500 + performance bonuses Company car included Hybrid working available after probation Working hours: Mon-Fri, 8:30am-5:00pm Holiday: 20 days + bank holidays + your birthday off! (increasing yearly to 25 days) This is a brilliant opportunity for a commercially-minded sales professional looking to join a respected and growing business in a niche technical sector. If you're ready to take the next step in your career, we want to hear from you!
Apr 26, 2025
Full time
A leading UK-based manufacturer within the access control sector is looking for a driven Key Account Manager to join their growing commercial team. Known for their innovative telephone-based door entry systems and wireless access solutions, this organisation is at the forefront of secure and reliable access technology. The Role This is a fantastic opportunity to take ownership of a portfolio of established distribution network accounts. You'll be responsible for maintaining strong commercial relationships, identifying growth opportunities, and driving sales across a unique and reputable product line. Your ability to communicate technical solutions clearly and persuasively will be key to your success. Key Responsibilities: Manage and develop long-term relationships with key distribution partners. Identify and act on opportunities to upsell and cross-sell new and existing products. Provide technical consultation to clients, including onsite product demos. Collaborate with internal teams to ensure seamless service delivery. Attend trade events and exhibitions to promote products and strengthen industry presence. Support account administration including quotations, order processing, and on boarding new accounts. Person Specification: A natural relationship builder with a passion for delivering exceptional customer experiences. Proven success in sales, with the ability to upsell, cross-sell, and close deals effectively. Comfortable with technical products - experience with hardware or IP/GSM network systems is a strong advantage. Confident communicator with the flexibility to tailor your approach to different audiences. Organised, self-motivated, and target-driven. Package & Benefits: Salary: 37,500 + performance bonuses Company car included Hybrid working available after probation Working hours: Mon-Fri, 8:30am-5:00pm Holiday: 20 days + bank holidays + your birthday off! (increasing yearly to 25 days) This is a brilliant opportunity for a commercially-minded sales professional looking to join a respected and growing business in a niche technical sector. If you're ready to take the next step in your career, we want to hear from you!
Job Description - Store Manager () Job Number: Job Posting 11 Mar 2025 Unposting Date 10 Apr 2025 Location UK-England-Chesham-Chesham - High Street (37) (Store# 86791) Store Manager - Chesham Calling all community champions who are Retail and/or Hospitality professionals, that want to blend the two! Starbucks Chesham are looking for a community store manager. Join us for coffee, stay for the community, connections and opportunities. We are seeking a compassionate and community-minded Store Manager to join the Starbucks family. In this role, you will be responsible for fostering a positive, inclusive, and supportive environment within your store and the community you serve. Your primary focus will be on building strong relationships, promoting community engagement, and ensuring that our initiatives align with the values and needs of the people we serve. To be successful in this community store, you'll have previous experience in leading a team in a dynamic retail or hospitality environment. You'll understand your market, get to know the competition and can identify opportunities to drive store profitability and your business forward. But most importantly you'll be an ambassador for the community you serve and the partners you lead. The best part about this role is that no two days are ever the same! A typical week could include: Executing the store operations through your team and scheduling efficiently to the needs of your store and the business. Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance. Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets. Cascading and rolling out of new initiatives to enable operational excellence and drive business results. Lead, mentor, and support a team of dedicated partners to community engagement and outreach. Foster a collaborative and inclusive team environment that values diversity and encourages innovation. Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations. Setting challenging and realistic goals to drive engagement and improve partner performance. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. Our partner promise to you, is not only joining our Starbucks family but having immediate access to 33 days of holiday annually, free drinks and food while on shift and a free bag of coffee every single week! In return, we'll also offer you a competitive starting salary and benefits that include: 33 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year. Free drinks and food when you're on shift. Our store bonus program. Bean stock options for all partners (own part of Starbucks!). Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself). A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise. Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform. Life assurance. Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit). A free 24/7 Employee Assistance Programme available to you and your family. Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners. Great long-term career opportunities in store and support center. So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Apr 26, 2025
Full time
Job Description - Store Manager () Job Number: Job Posting 11 Mar 2025 Unposting Date 10 Apr 2025 Location UK-England-Chesham-Chesham - High Street (37) (Store# 86791) Store Manager - Chesham Calling all community champions who are Retail and/or Hospitality professionals, that want to blend the two! Starbucks Chesham are looking for a community store manager. Join us for coffee, stay for the community, connections and opportunities. We are seeking a compassionate and community-minded Store Manager to join the Starbucks family. In this role, you will be responsible for fostering a positive, inclusive, and supportive environment within your store and the community you serve. Your primary focus will be on building strong relationships, promoting community engagement, and ensuring that our initiatives align with the values and needs of the people we serve. To be successful in this community store, you'll have previous experience in leading a team in a dynamic retail or hospitality environment. You'll understand your market, get to know the competition and can identify opportunities to drive store profitability and your business forward. But most importantly you'll be an ambassador for the community you serve and the partners you lead. The best part about this role is that no two days are ever the same! A typical week could include: Executing the store operations through your team and scheduling efficiently to the needs of your store and the business. Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance. Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets. Cascading and rolling out of new initiatives to enable operational excellence and drive business results. Lead, mentor, and support a team of dedicated partners to community engagement and outreach. Foster a collaborative and inclusive team environment that values diversity and encourages innovation. Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations. Setting challenging and realistic goals to drive engagement and improve partner performance. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. Our partner promise to you, is not only joining our Starbucks family but having immediate access to 33 days of holiday annually, free drinks and food while on shift and a free bag of coffee every single week! In return, we'll also offer you a competitive starting salary and benefits that include: 33 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year. Free drinks and food when you're on shift. Our store bonus program. Bean stock options for all partners (own part of Starbucks!). Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself). A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise. Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform. Life assurance. Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit). A free 24/7 Employee Assistance Programme available to you and your family. Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners. Great long-term career opportunities in store and support center. So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
G4S are currently recruiting for a Security Operations Centre Officer to work within our European Security Operations Centre, at a prestigious pharmaceutical company in Abingdon. Pay Rate: £15.00 per hour Hours: 42 hours per week Shift Pattern: 4 on 4 off, 12-hour shifts, 2 days & 2 nights Location: Abingdon, OX14 SIA Licenses Required: current SIA SG or DS license, as well as a current CCTV license. You'll be supporting our Global Security Department, in the protection of our people, properties and assets. You'll support both our local and international offices, ensuring we minimise risk, reduce loss and response efficiently to issues promptly across the organisation. You'll need to have a flexible approach to ensure that the operational needs of the business are maintained and support the departments operational requirements. You will also be encouraged to develop your own knowledge and professional continuous development. Your Time at Work Sharing in the responsibility for supporting security programs by implementing appropriate components in the areas of physical security, including consistent and globally aligned security systems and operations. Assisting with the monitoring and responding of security systems including access control, CCTV, intrusion detection systems, video intercom systems, turnstiles, and related software applications. Ensure all security incidents are investigated, documented, and dealt with accurately and in a timely manner. Support the Security Operations Centre Manager with preventive system maintenance to reduce downtime for systems and devices. Conduct regular patrols of the facility to ensure that all areas are secure and free from potential hazards. Maintain accurate records of all incidents, including detailed security reports and documentation. Provide support to the onsite facilities and operations team during emergencies, including medical emergencies, fires, and natural disasters. Able to manage and handle situations of a sensitive nature and maintain company confidentiality. Provide excellent customer service to all client stakeholders and visitors. Ensure thorough knowledge of all client security standard operating procedures along with the collation of associated evidence needed for compliance audits Support with client business continuity programs. Including emergency response, incident management/communications and business/operations recovery. Any other reasonable request by the Security Operations Centre Manager Our Perfect Worker SIA Doors Supervisor or Security Guarding Licence (Essential) SIA CCTV Licence (Essential) First Aid Qualification (Essential) Excellent verbal, written and customer service skills and abilities (Essential) IT literate, Advanced computer skills and proficiency (Essential) Experience in use of CCTV and other Security Systems (Desirable) Experience of working within a SOC or similar environment (Desirable) Bilingual (Desirable) Key Information and Benefits £15.00 per hour 5.6 weeks (235.2 hours) paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) Workplace pension scheme Life assurance benefit End of Year Performance Bonus Contributory Healthcare Scheme Eye care vouchers Employee Discount Schemes Progression, training & development opportunities Refer a friend scheme. G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Apr 26, 2025
Full time
G4S are currently recruiting for a Security Operations Centre Officer to work within our European Security Operations Centre, at a prestigious pharmaceutical company in Abingdon. Pay Rate: £15.00 per hour Hours: 42 hours per week Shift Pattern: 4 on 4 off, 12-hour shifts, 2 days & 2 nights Location: Abingdon, OX14 SIA Licenses Required: current SIA SG or DS license, as well as a current CCTV license. You'll be supporting our Global Security Department, in the protection of our people, properties and assets. You'll support both our local and international offices, ensuring we minimise risk, reduce loss and response efficiently to issues promptly across the organisation. You'll need to have a flexible approach to ensure that the operational needs of the business are maintained and support the departments operational requirements. You will also be encouraged to develop your own knowledge and professional continuous development. Your Time at Work Sharing in the responsibility for supporting security programs by implementing appropriate components in the areas of physical security, including consistent and globally aligned security systems and operations. Assisting with the monitoring and responding of security systems including access control, CCTV, intrusion detection systems, video intercom systems, turnstiles, and related software applications. Ensure all security incidents are investigated, documented, and dealt with accurately and in a timely manner. Support the Security Operations Centre Manager with preventive system maintenance to reduce downtime for systems and devices. Conduct regular patrols of the facility to ensure that all areas are secure and free from potential hazards. Maintain accurate records of all incidents, including detailed security reports and documentation. Provide support to the onsite facilities and operations team during emergencies, including medical emergencies, fires, and natural disasters. Able to manage and handle situations of a sensitive nature and maintain company confidentiality. Provide excellent customer service to all client stakeholders and visitors. Ensure thorough knowledge of all client security standard operating procedures along with the collation of associated evidence needed for compliance audits Support with client business continuity programs. Including emergency response, incident management/communications and business/operations recovery. Any other reasonable request by the Security Operations Centre Manager Our Perfect Worker SIA Doors Supervisor or Security Guarding Licence (Essential) SIA CCTV Licence (Essential) First Aid Qualification (Essential) Excellent verbal, written and customer service skills and abilities (Essential) IT literate, Advanced computer skills and proficiency (Essential) Experience in use of CCTV and other Security Systems (Desirable) Experience of working within a SOC or similar environment (Desirable) Bilingual (Desirable) Key Information and Benefits £15.00 per hour 5.6 weeks (235.2 hours) paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) Workplace pension scheme Life assurance benefit End of Year Performance Bonus Contributory Healthcare Scheme Eye care vouchers Employee Discount Schemes Progression, training & development opportunities Refer a friend scheme. G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Job Title: Sales Support Administrator Location: Brighton Salary: From 30,000 to 40,000 As a Sales Support Administrator, you will be the backbone of our client's sales team, assisting in the seamless execution of sales operations. Your key responsibilities will include: Act as the primary point of contact for clients, addressing inquiries, documenting requests, and ensuring a high level of satisfaction. Manage client email communications, categorise and delegate tasks, and escalate urgent matters to the appropriate Sales Person. Work closely with internal teams to provide a seamless client experience and participate in client meetings when needed. Assist in promoting company products and services while identifying opportunities for growth within existing accounts. Maintain up-to-date client records, process service requests, and manage account-related documentation. Serve as a trusted member of the team, ensuring client concerns are handled efficiently and escalated when necessary. Essential (Knowledge, skills, qualifications, experience): To thrive in this role, you should bring: Proven experience in a sales or sales support/admin role Strong organisational and multitasking skills Excellent communication skills, both written and verbal Proficiency in Microsoft Office Suite and CRM tools A proactive approach with a keen eye for detail Desirable (Knowledge, skills, qualifications, experience): While not essential, the following will set you apart: Experience in a B2B company Previous experience in a customer-facing role Technologies: Microsoft Office Suite CRM Systems (e.g., Salesforce, HubSpot) Collaboration tools (e.g., Slack, Microsoft Teams) How to apply: If you're excited to support a vibrant sales team and grow your career in a fast-paced environment, we want to hear from you! Please submit your CV outlining your suitability for the role to us at (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2025
Full time
Job Title: Sales Support Administrator Location: Brighton Salary: From 30,000 to 40,000 As a Sales Support Administrator, you will be the backbone of our client's sales team, assisting in the seamless execution of sales operations. Your key responsibilities will include: Act as the primary point of contact for clients, addressing inquiries, documenting requests, and ensuring a high level of satisfaction. Manage client email communications, categorise and delegate tasks, and escalate urgent matters to the appropriate Sales Person. Work closely with internal teams to provide a seamless client experience and participate in client meetings when needed. Assist in promoting company products and services while identifying opportunities for growth within existing accounts. Maintain up-to-date client records, process service requests, and manage account-related documentation. Serve as a trusted member of the team, ensuring client concerns are handled efficiently and escalated when necessary. Essential (Knowledge, skills, qualifications, experience): To thrive in this role, you should bring: Proven experience in a sales or sales support/admin role Strong organisational and multitasking skills Excellent communication skills, both written and verbal Proficiency in Microsoft Office Suite and CRM tools A proactive approach with a keen eye for detail Desirable (Knowledge, skills, qualifications, experience): While not essential, the following will set you apart: Experience in a B2B company Previous experience in a customer-facing role Technologies: Microsoft Office Suite CRM Systems (e.g., Salesforce, HubSpot) Collaboration tools (e.g., Slack, Microsoft Teams) How to apply: If you're excited to support a vibrant sales team and grow your career in a fast-paced environment, we want to hear from you! Please submit your CV outlining your suitability for the role to us at (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Fire and Security Engineer Location: Mobile, working across London, South, Southeast Salary: up to 45,000 Job Description: We are seeking a skilled and experienced Fire and Security Engineer to join our team. The successful candidate will be responsible for the installation, maintenance, and servicing of fire and security systems, ensuring compliance with industry standards and client requirements. Key Responsibilities: Installation & Maintenance: maintain, and service fire alarm systems, intruder alarms, CCTV, and access control systems. Fault Diagnosis & Repairs: Identify and rectify faults efficiently to ensure system functionality and compliance. Compliance & Regulations: Ensure all systems comply with current fire and security legislation and industry best practices. Testing & Inspection: Conduct regular system testing and inspections to ensure optimal performance and safety. Documentation: Maintain accurate records of work completed, including reports on system performance and any required corrective actions. Emergency Response: Provide emergency call-out support when required. Collaboration: Work closely with other engineers, managers, and clients to ensure seamless service delivery. Key Requirements: Proven experience as a Fire and Security Engineer within the facilities management sector. Strong knowledge of fire alarm systems, CCTV, intruder alarms, and access control systems. Familiarity with relevant regulations. Ability to read and interpret technical drawings and specifications. Proficiency in troubleshooting and problem-solving within fire and security systems. Excellent communication and customer service skills. Relevant certifications such as FIA, ECS, or equivalent (preferred but not essential). Full UK driving license Benefits: Competitive salary and benefits package, including pension, 25 days annual leave, healthcare with vitality, day of on your birthday. Career growth and professional development opportunities. Supportive and collaborative work environment.
Apr 26, 2025
Full time
Job Title: Fire and Security Engineer Location: Mobile, working across London, South, Southeast Salary: up to 45,000 Job Description: We are seeking a skilled and experienced Fire and Security Engineer to join our team. The successful candidate will be responsible for the installation, maintenance, and servicing of fire and security systems, ensuring compliance with industry standards and client requirements. Key Responsibilities: Installation & Maintenance: maintain, and service fire alarm systems, intruder alarms, CCTV, and access control systems. Fault Diagnosis & Repairs: Identify and rectify faults efficiently to ensure system functionality and compliance. Compliance & Regulations: Ensure all systems comply with current fire and security legislation and industry best practices. Testing & Inspection: Conduct regular system testing and inspections to ensure optimal performance and safety. Documentation: Maintain accurate records of work completed, including reports on system performance and any required corrective actions. Emergency Response: Provide emergency call-out support when required. Collaboration: Work closely with other engineers, managers, and clients to ensure seamless service delivery. Key Requirements: Proven experience as a Fire and Security Engineer within the facilities management sector. Strong knowledge of fire alarm systems, CCTV, intruder alarms, and access control systems. Familiarity with relevant regulations. Ability to read and interpret technical drawings and specifications. Proficiency in troubleshooting and problem-solving within fire and security systems. Excellent communication and customer service skills. Relevant certifications such as FIA, ECS, or equivalent (preferred but not essential). Full UK driving license Benefits: Competitive salary and benefits package, including pension, 25 days annual leave, healthcare with vitality, day of on your birthday. Career growth and professional development opportunities. Supportive and collaborative work environment.
Permanent 15 hrs. with additional hours required to cover holidays. Part time 15 hours per week over 7 days to include Sundays £25,789.09 FTE - £10,455.04 pro rata with annual progression up to £26,513.20 FTE - £10,748.59 pro rata Location - West Hampstead Shop We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website. Job Description We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our West Hampstead Shop. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and work closely with staff and volunteers to ensure we deliver the best level of customer service? Responsibilities Assist the Shop Manager in driving sales and profits. Work closely with staff and volunteers to ensure excellent customer service. Lead in the absence of the Shop Manager. Engage with the local community to build support for the shop. Qualifications It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop. We are looking for someone who loves working with people and has the ability to inspire and empower those around them. A friendly and positive approach with creative abilities is preferred. If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you! Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more. We look forward to receiving your application. The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. This will include a basic DBS check, which will be required before employment can commence. This vacancy closes at midnight on Wednesday 19th March 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Wednesday 5th March onwards. Interviews will be held on a date to be confirmed.
Apr 26, 2025
Full time
Permanent 15 hrs. with additional hours required to cover holidays. Part time 15 hours per week over 7 days to include Sundays £25,789.09 FTE - £10,455.04 pro rata with annual progression up to £26,513.20 FTE - £10,748.59 pro rata Location - West Hampstead Shop We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website. Job Description We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our West Hampstead Shop. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and work closely with staff and volunteers to ensure we deliver the best level of customer service? Responsibilities Assist the Shop Manager in driving sales and profits. Work closely with staff and volunteers to ensure excellent customer service. Lead in the absence of the Shop Manager. Engage with the local community to build support for the shop. Qualifications It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop. We are looking for someone who loves working with people and has the ability to inspire and empower those around them. A friendly and positive approach with creative abilities is preferred. If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you! Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more. We look forward to receiving your application. The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. This will include a basic DBS check, which will be required before employment can commence. This vacancy closes at midnight on Wednesday 19th March 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Wednesday 5th March onwards. Interviews will be held on a date to be confirmed.
Hotel Chocolat has built a strong position as the UK's favourite premium chocolate brand. We offer a range extending from luxury giftable chocolates to alcohol and our pioneering drinking chocolate system; the Velvetiser. Our mission is to make people and nature happy through chocolate . Customers, colleagues, cacao farmers and suppliers can all benefit from the success we make together. We're looking for an Assistant Store Manager to support and lead the retail team alongside the Store Manager. Please note, our stores are open seven days a week including weekends and evenings so you will need to be fully flexible to meet the needs of our store opening times. You'll be a people-focused and confident leader with spirit and passion in line with our products, people and values, to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer. Responsibilities: Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values. Drive store sales and profit plan and take action to maximise performance. Aim to exceed store sales targets and KPIs through clear and effective communication to your team. Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives. Who You Are & What You Have: Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer. Demonstrable experience in high service guest interaction. Natural leadership qualities to get the best of your high performing team both individually and as a whole. A passion for chocolate, our brand and for giving the best service to our guests. What We Offer: Incentives based on performance. 50% unlimited staff discount to treat yourself and your friends and family. 70% discount off a stay in our Hotel in St Lucia. We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working. A chance to work in an exciting, innovative and expanding company. If you want to be part of the team spreading happiness through chocolate, click Apply and we'll be in touch! At Hotel Chocolat, we treat each other with respect, equality and grace. Our mantra? Be brave. Be kind. This People Pledge is underpinned by our values of Originality, Authenticity and Ethics. We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work. We want you to be your AUTHENTIC self - and feel comfortable to share your differences, and what makes you unique. Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another. This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.
Apr 26, 2025
Full time
Hotel Chocolat has built a strong position as the UK's favourite premium chocolate brand. We offer a range extending from luxury giftable chocolates to alcohol and our pioneering drinking chocolate system; the Velvetiser. Our mission is to make people and nature happy through chocolate . Customers, colleagues, cacao farmers and suppliers can all benefit from the success we make together. We're looking for an Assistant Store Manager to support and lead the retail team alongside the Store Manager. Please note, our stores are open seven days a week including weekends and evenings so you will need to be fully flexible to meet the needs of our store opening times. You'll be a people-focused and confident leader with spirit and passion in line with our products, people and values, to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer. Responsibilities: Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values. Drive store sales and profit plan and take action to maximise performance. Aim to exceed store sales targets and KPIs through clear and effective communication to your team. Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives. Who You Are & What You Have: Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer. Demonstrable experience in high service guest interaction. Natural leadership qualities to get the best of your high performing team both individually and as a whole. A passion for chocolate, our brand and for giving the best service to our guests. What We Offer: Incentives based on performance. 50% unlimited staff discount to treat yourself and your friends and family. 70% discount off a stay in our Hotel in St Lucia. We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working. A chance to work in an exciting, innovative and expanding company. If you want to be part of the team spreading happiness through chocolate, click Apply and we'll be in touch! At Hotel Chocolat, we treat each other with respect, equality and grace. Our mantra? Be brave. Be kind. This People Pledge is underpinned by our values of Originality, Authenticity and Ethics. We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work. We want you to be your AUTHENTIC self - and feel comfortable to share your differences, and what makes you unique. Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another. This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.
An exciting opportunity has arisen for a Permanent Customs Clearance Specialist to join our established client at their modern offices. The company handles both imports and exports by Air Sea Road and Rail and the ideal candidate will have previous experience within Customs Clearance. Reporting to the office manager you will be responsible for: Import clearances for key clients on a day to day basis Prompt processing to ensure a high level of service Communicating with various customers, suppliers and subcontractors to obtain and provide required information to process customs clearances accurately and compliantly within HMRCs guidelines Ensuring work meets the standards set by an AEO accredited freight forwarder Raising invoices including Duty and Cat invoices Manually calculation of taxes to help customers understand costs incurred from HMRC Any other ad hoc duties as and when required To be considered for this role you will need: Minimum 2 years within a medium size freight forwarder Previous experience in processing and completing entries using CDS, including deep-sea ocean freight Strong attention to detail Proficiency in Word and Excel Experience with CNS and Destin8 Confidence in navigating HMRC'S online tariffs Hour are Monday to Friday 9:00am to 5:00pm. Excellent opportunity, do not delay, apply today!
Apr 26, 2025
Full time
An exciting opportunity has arisen for a Permanent Customs Clearance Specialist to join our established client at their modern offices. The company handles both imports and exports by Air Sea Road and Rail and the ideal candidate will have previous experience within Customs Clearance. Reporting to the office manager you will be responsible for: Import clearances for key clients on a day to day basis Prompt processing to ensure a high level of service Communicating with various customers, suppliers and subcontractors to obtain and provide required information to process customs clearances accurately and compliantly within HMRCs guidelines Ensuring work meets the standards set by an AEO accredited freight forwarder Raising invoices including Duty and Cat invoices Manually calculation of taxes to help customers understand costs incurred from HMRC Any other ad hoc duties as and when required To be considered for this role you will need: Minimum 2 years within a medium size freight forwarder Previous experience in processing and completing entries using CDS, including deep-sea ocean freight Strong attention to detail Proficiency in Word and Excel Experience with CNS and Destin8 Confidence in navigating HMRC'S online tariffs Hour are Monday to Friday 9:00am to 5:00pm. Excellent opportunity, do not delay, apply today!