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customer success manager french speaking
Market Size Analyst (French speaking)
Mintel
Location: Central London, St Paul's (Hybrid) The Opportunity At Mintel - a global leader in market intelligence, we are looking for a Market Size Analyst to join our global Market Sizes team. This position offers an exciting opportunity for individuals looking to build a career in market research and data analysis. The successful candidate will be building a network with some of the most recognisable consumer brands, delivering market data and insights to help our global clients grow and develop their businesses, as well as collaborating with internal insight teams to enhance Mintel's global content. We offer a comprehensive onboarding program for successful candidates, and the role will provide extensive skill-based learning opportunities and a long-term career development plan within the business. As an MMS Analyst, you will be responsible for 40+ syndicated FMCG market reports annually for France, employing a combination of primary and secondary research methodologies, analysing deliverables and sharing a variable category insight under the guidance of the production manager. What You Will Be Doing: Conducting economic market research by identifying and leveraging secondary resources available in the public domain to determine market sizes and the brand landscape in France, presenting findings in data format for further analysis. Cultivating relationships with industry experts in France to facilitate trade interviews, capture market trends, and ensure the accuracy of deliverables. Developing a thorough knowledge of France's retail distribution channels and utilising analytical skills to examine all deliverables, generating actionable market insights and forecasts. Collaborating with cross-functional teams to share industry knowledge and promote operational expertise within the business. What We Are Looking For: Experience in France: You should have at least 3 years of residency in France with an understanding of its business culture. This includes native fluency in written and spoken French. A familiarity with FMCG markets and retail structures in France is a plus. Data-Driven: You have exceptional analytical skills and a high level of attention to detail. You are motivated to work with quantitative data and have the ability to interpret a wealth of information from different sources to build compelling stories. You are proficient in written English analysis and have a good command of Excel. Open & Global Mindset: You have strong interpersonal skills to develop a professional network in France and are confident in conducting telephone/Zoom interviews on a daily basis. Having previous experience with outbound calls for sales/research/customer service purposes would be a plus. You have the desire to work collaboratively across the teams internally, actively promoting discoveries and sharing expertise. Self-Directed: You take the initiative to solve problems and uncover opportunities and are eager to take ownership and accountability for the projects assigned. You have the ability to handle multiple tasks simultaneously and are able to work under pressure and meet deadlines. Professional and Personal Growth: You are committed to continuous learning, constantly pushing yourself outside of your comfort zone to develop your skill sets. You are proactive and flexible in dealing with existing challenges and turning them into learning opportunities. What you'll get in return: A culture that supports true collaboration whilst embracing remote working with a company wide hybrid working week. Flexi-Time working hours (start working between 7:00am and 11:00am). Blended (home/office) approach to work. Approach to personal development where we encourage individuals to grow and share what they've learned. Social events, both within the department and across the company. Home Office allowance, as the working model will be a blend of home and office working. Generous holiday allowance with the opportunity to buy back additional holiday. A day off to celebrate your birthday. Giving back is part of our culture with this in mind Mintel gives each employee 2 days per year to give to a worthwhile cause. Open plan office with breakout areas, coffee machines, pool table and table tennis.
May 09, 2025
Full time
Location: Central London, St Paul's (Hybrid) The Opportunity At Mintel - a global leader in market intelligence, we are looking for a Market Size Analyst to join our global Market Sizes team. This position offers an exciting opportunity for individuals looking to build a career in market research and data analysis. The successful candidate will be building a network with some of the most recognisable consumer brands, delivering market data and insights to help our global clients grow and develop their businesses, as well as collaborating with internal insight teams to enhance Mintel's global content. We offer a comprehensive onboarding program for successful candidates, and the role will provide extensive skill-based learning opportunities and a long-term career development plan within the business. As an MMS Analyst, you will be responsible for 40+ syndicated FMCG market reports annually for France, employing a combination of primary and secondary research methodologies, analysing deliverables and sharing a variable category insight under the guidance of the production manager. What You Will Be Doing: Conducting economic market research by identifying and leveraging secondary resources available in the public domain to determine market sizes and the brand landscape in France, presenting findings in data format for further analysis. Cultivating relationships with industry experts in France to facilitate trade interviews, capture market trends, and ensure the accuracy of deliverables. Developing a thorough knowledge of France's retail distribution channels and utilising analytical skills to examine all deliverables, generating actionable market insights and forecasts. Collaborating with cross-functional teams to share industry knowledge and promote operational expertise within the business. What We Are Looking For: Experience in France: You should have at least 3 years of residency in France with an understanding of its business culture. This includes native fluency in written and spoken French. A familiarity with FMCG markets and retail structures in France is a plus. Data-Driven: You have exceptional analytical skills and a high level of attention to detail. You are motivated to work with quantitative data and have the ability to interpret a wealth of information from different sources to build compelling stories. You are proficient in written English analysis and have a good command of Excel. Open & Global Mindset: You have strong interpersonal skills to develop a professional network in France and are confident in conducting telephone/Zoom interviews on a daily basis. Having previous experience with outbound calls for sales/research/customer service purposes would be a plus. You have the desire to work collaboratively across the teams internally, actively promoting discoveries and sharing expertise. Self-Directed: You take the initiative to solve problems and uncover opportunities and are eager to take ownership and accountability for the projects assigned. You have the ability to handle multiple tasks simultaneously and are able to work under pressure and meet deadlines. Professional and Personal Growth: You are committed to continuous learning, constantly pushing yourself outside of your comfort zone to develop your skill sets. You are proactive and flexible in dealing with existing challenges and turning them into learning opportunities. What you'll get in return: A culture that supports true collaboration whilst embracing remote working with a company wide hybrid working week. Flexi-Time working hours (start working between 7:00am and 11:00am). Blended (home/office) approach to work. Approach to personal development where we encourage individuals to grow and share what they've learned. Social events, both within the department and across the company. Home Office allowance, as the working model will be a blend of home and office working. Generous holiday allowance with the opportunity to buy back additional holiday. A day off to celebrate your birthday. Giving back is part of our culture with this in mind Mintel gives each employee 2 days per year to give to a worthwhile cause. Open plan office with breakout areas, coffee machines, pool table and table tennis.
Deliveroo
Restaurant Onboarding Associate - French Speaking
Deliveroo Manchester, Lancashire
The Role We are building a Restaurant Launch Team to engage with new restaurant partners on the Deliveroo platform, focusing on the EU small and medium businesses team (SMB). Our goal is to centralize all restaurant launch and sales development activities to support our European markets, ensuring a consistent approach for all restaurant partners. As a Restaurant Launch Assistant, you'll support new restaurants during their onboarding process, answer their questions, and provide high-quality service as needed. This role involves working to tight deadlines, navigating requests from restaurants nationwide. It is a hybrid position after passing probation, reporting to your Restaurant Launch Team Leader. The base salary is £26,600, plus a bonus of up to £6,000 per year, paid quarterly. What you will do Assist new restaurant partners in setting up and preparing to take orders Collaborate with the launch team, sales team, and account managers, representing Deliveroo to new partners Achieve challenging KPIs while maintaining excellent customer service Maintain organized daily call plans to meet your goals What you'll need to be successful Native or fluent in French and English Confident in making regular calls with a strong phone presence IT literate, with the ability to keep systems updated Team player, collaborative, and positive influence on colleagues Commitment to professional development Why Deliveroo? Deliveroo is more than just delivering food quickly; it's a story of high growth, challenges, and vast opportunities. We aim to be the leading food platform, transforming how people think about food. Join us in this exciting, tech-driven industry. Benefits and Diversity We prioritize our people's welfare, offering benefits across health, family, finance, community, growth, and more. We celebrate diversity and are committed to an inclusive workplace, welcoming everyone passionate about food and eager to grow with us.
May 09, 2025
Full time
The Role We are building a Restaurant Launch Team to engage with new restaurant partners on the Deliveroo platform, focusing on the EU small and medium businesses team (SMB). Our goal is to centralize all restaurant launch and sales development activities to support our European markets, ensuring a consistent approach for all restaurant partners. As a Restaurant Launch Assistant, you'll support new restaurants during their onboarding process, answer their questions, and provide high-quality service as needed. This role involves working to tight deadlines, navigating requests from restaurants nationwide. It is a hybrid position after passing probation, reporting to your Restaurant Launch Team Leader. The base salary is £26,600, plus a bonus of up to £6,000 per year, paid quarterly. What you will do Assist new restaurant partners in setting up and preparing to take orders Collaborate with the launch team, sales team, and account managers, representing Deliveroo to new partners Achieve challenging KPIs while maintaining excellent customer service Maintain organized daily call plans to meet your goals What you'll need to be successful Native or fluent in French and English Confident in making regular calls with a strong phone presence IT literate, with the ability to keep systems updated Team player, collaborative, and positive influence on colleagues Commitment to professional development Why Deliveroo? Deliveroo is more than just delivering food quickly; it's a story of high growth, challenges, and vast opportunities. We aim to be the leading food platform, transforming how people think about food. Join us in this exciting, tech-driven industry. Benefits and Diversity We prioritize our people's welfare, offering benefits across health, family, finance, community, growth, and more. We celebrate diversity and are committed to an inclusive workplace, welcoming everyone passionate about food and eager to grow with us.

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