Job Description: We are looking for an experienced and forward-thinking Senior Manager, Product Experiences Management to lead the strategy, development, and optimization of our product content ecosystem-powered by platforms like Salsify-to drive consistent, engaging, and conversion-ready product experiences across all digital shelves. As part of the Digital Experiences team within Mars Global Services Digital Technologies Organization, this role plays a pivotal part in modernizing how our brands connect with consumers by enabling intelligent, scalable, and automated content management practices. The ideal candidate will blend deep Salsify platform knowledge, stakeholder collaboration, agile execution, and a passion for AI-powered innovation to future-proof how product information is managed and delivered globally. What are we looking for? Extensive experience with similar global corporations implementing PXM capabilities and services in a matrixed setup. Proven track record of getting things done in a matrixed organization and influencing without authority, working across multiple levels of an organization. Excellent analytical and problem-solving skills, with the ability to think strategically about digital shelf dynamics in CPG and translate business requirements into a comprehensible portfolio and actionable architectural designs/patterns. Deep understanding of business drivers/processes and ability to relate segment priorities to associated technologies. Technology-forward thinker passionate about how GenAI, automation, and predictive insights can reinvent how CPG product content is managed and delivered. Strong collaboration skills, partnering with segments' representatives, external technology vendors, and suppliers. Strong storytelling and communication skills. Strong growth mindset for self and team encouraging a culture of continuous learning and skill development. People Leader: experience leading and engaging line managers and individual contributors across cultures, geographies, and functions. What will be your key responsibilities? Leadership & Strategy Define and own the global strategy and roadmap for Product Experience Management, aligning with enterprise digital, data, and GenAI ambitions. Drive platform scalability and innovation to support omnichannel CPG product storytelling-from to DTC and emerging channels. Evangelize the use of GenAI and automation to enhance product content creation, enrichment, and personalization. Stakeholder Engagement Collaborate closely with Marketing, Digital Commerce, R&D, Supply, and IT to ensure platform capabilities meet the evolving needs of both internal teams and end consumers. Serve as the primary point of contact for global stakeholders across segments and the enterprise to ensure alignment, prioritization, and adoption across markets and brands. Lead platform governance and steering forums to ensure standards, compliance, and best practices. Platform Development & Innovation Manage the implementation and evolution of platforms like Salsify, integrating with other PIM, DAM, Master Data, Legal Text, and digital commerce systems. Identify and pilot emerging technologies (e.g., AI-generated content, digital shelf analytics, automated syndication) to enhance performance and efficiency. Build scalable playbooks, templates, and capabilities that drive agility and reusability across the portfolio. Process Mapping & Change Management Lead end-to-end process design and optimization for the product content lifecycle-from content creation to channel-specific syndication. Drive change management and training efforts to embed new capabilities and AI workflows into business-as-usual processes. Agile Methodology Execution Operate with a product mindset, running agile sprints to deliver incremental platform enhancements. Foster a test-and-learn culture and implement metrics (velocity, adoption, data quality, etc.) to drive continuous improvement. People Leadership Lead, engage, maximize performance, and inspire in accordance with Mars' five principles and Associate Concept across a diverse team of digital technology leads. Foster a culture of innovation, collaboration, psychological safety, and continuous improvement within the team. Coach and develop talent, building the next generation of platform leaders and experts. Collaboration with Other Technology Teams Work in close partnership with Mars Enterprise teams and technology counterparts, including Data, Integration, Cloud, InfoSec, and Infrastructure Operations. Align platform capabilities with segment and enterprise requirements across Digital, Legal, Data Privacy, and other enabling functions to ensure secure and compliant delivery. What You'll Need to Succeed? Skills: Action Planning, Agile Delivery, AI and Innovation, Business Process Mapping, Change Management, Content Syndication, Data Collection and Analysis, Digital Shelf Optimization, Growth Mindset, IT Data Management, Metadata and Taxonomy Design, Platform Strategy, Product Development, Review and Reporting, Stakeholder Engagement, Verbal and Written Communication Competencies: Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity, Manages Complexity, Optimizes Work Processes, Plans and Aligns, Strategic Mindset, Tech Savvy, Collaborates Effectively, Builds Effective Teams, Develops Talent, Instills Trust What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Apr 26, 2025
Full time
Job Description: We are looking for an experienced and forward-thinking Senior Manager, Product Experiences Management to lead the strategy, development, and optimization of our product content ecosystem-powered by platforms like Salsify-to drive consistent, engaging, and conversion-ready product experiences across all digital shelves. As part of the Digital Experiences team within Mars Global Services Digital Technologies Organization, this role plays a pivotal part in modernizing how our brands connect with consumers by enabling intelligent, scalable, and automated content management practices. The ideal candidate will blend deep Salsify platform knowledge, stakeholder collaboration, agile execution, and a passion for AI-powered innovation to future-proof how product information is managed and delivered globally. What are we looking for? Extensive experience with similar global corporations implementing PXM capabilities and services in a matrixed setup. Proven track record of getting things done in a matrixed organization and influencing without authority, working across multiple levels of an organization. Excellent analytical and problem-solving skills, with the ability to think strategically about digital shelf dynamics in CPG and translate business requirements into a comprehensible portfolio and actionable architectural designs/patterns. Deep understanding of business drivers/processes and ability to relate segment priorities to associated technologies. Technology-forward thinker passionate about how GenAI, automation, and predictive insights can reinvent how CPG product content is managed and delivered. Strong collaboration skills, partnering with segments' representatives, external technology vendors, and suppliers. Strong storytelling and communication skills. Strong growth mindset for self and team encouraging a culture of continuous learning and skill development. People Leader: experience leading and engaging line managers and individual contributors across cultures, geographies, and functions. What will be your key responsibilities? Leadership & Strategy Define and own the global strategy and roadmap for Product Experience Management, aligning with enterprise digital, data, and GenAI ambitions. Drive platform scalability and innovation to support omnichannel CPG product storytelling-from to DTC and emerging channels. Evangelize the use of GenAI and automation to enhance product content creation, enrichment, and personalization. Stakeholder Engagement Collaborate closely with Marketing, Digital Commerce, R&D, Supply, and IT to ensure platform capabilities meet the evolving needs of both internal teams and end consumers. Serve as the primary point of contact for global stakeholders across segments and the enterprise to ensure alignment, prioritization, and adoption across markets and brands. Lead platform governance and steering forums to ensure standards, compliance, and best practices. Platform Development & Innovation Manage the implementation and evolution of platforms like Salsify, integrating with other PIM, DAM, Master Data, Legal Text, and digital commerce systems. Identify and pilot emerging technologies (e.g., AI-generated content, digital shelf analytics, automated syndication) to enhance performance and efficiency. Build scalable playbooks, templates, and capabilities that drive agility and reusability across the portfolio. Process Mapping & Change Management Lead end-to-end process design and optimization for the product content lifecycle-from content creation to channel-specific syndication. Drive change management and training efforts to embed new capabilities and AI workflows into business-as-usual processes. Agile Methodology Execution Operate with a product mindset, running agile sprints to deliver incremental platform enhancements. Foster a test-and-learn culture and implement metrics (velocity, adoption, data quality, etc.) to drive continuous improvement. People Leadership Lead, engage, maximize performance, and inspire in accordance with Mars' five principles and Associate Concept across a diverse team of digital technology leads. Foster a culture of innovation, collaboration, psychological safety, and continuous improvement within the team. Coach and develop talent, building the next generation of platform leaders and experts. Collaboration with Other Technology Teams Work in close partnership with Mars Enterprise teams and technology counterparts, including Data, Integration, Cloud, InfoSec, and Infrastructure Operations. Align platform capabilities with segment and enterprise requirements across Digital, Legal, Data Privacy, and other enabling functions to ensure secure and compliant delivery. What You'll Need to Succeed? Skills: Action Planning, Agile Delivery, AI and Innovation, Business Process Mapping, Change Management, Content Syndication, Data Collection and Analysis, Digital Shelf Optimization, Growth Mindset, IT Data Management, Metadata and Taxonomy Design, Platform Strategy, Product Development, Review and Reporting, Stakeholder Engagement, Verbal and Written Communication Competencies: Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity, Manages Complexity, Optimizes Work Processes, Plans and Aligns, Strategic Mindset, Tech Savvy, Collaborates Effectively, Builds Effective Teams, Develops Talent, Instills Trust What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Job Description: We are looking for an experienced and forward-thinking Senior Manager, Product Experiences Management to lead the strategy, development, and optimization of our product content ecosystem-powered by platforms like Salsify-to drive consistent, engaging, and conversion-ready product experiences across all digital shelves. As part of the Digital Experiences team within Mars Global Services Digital Technologies Organization, this role plays a pivotal part in modernizing how our brands connect with consumers by enabling intelligent, scalable, and automated content management practices. The ideal candidate will blend deep Salsify platform knowledge, stakeholder collaboration, agile execution, and a passion for AI-powered innovation to future-proof how product information is managed and delivered globally. What are we looking for? Extensive experience with similar global corporations implementing PXM capabilities and services in a matrixed setup. Proven track record of getting things done in a matrixed organization and influencing without authority, working across multiple levels of an organization. Excellent analytical and problem-solving skills, with the ability to think strategically about digital shelf dynamics in CPG and translate business requirements into a comprehensible portfolio and actionable architectural designs/patterns. Deep understanding of business drivers/processes and ability to relate segment priorities to associated technologies. Technology-forward thinker passionate about how GenAI, automation, and predictive insights can reinvent how CPG product content is managed and delivered. Strong collaboration skills, partnering with segments' representatives, external technology vendors, and suppliers. Strong storytelling and communication skills. Strong growth mindset for self and team encouraging a culture of continuous learning and skill development. People Leader: experience leading and engaging line managers and individual contributors across cultures, geographies, and functions. What will be your key responsibilities? Leadership & Strategy Define and own the global strategy and roadmap for Product Experience Management, aligning with enterprise digital, data, and GenAI ambitions. Drive platform scalability and innovation to support omnichannel CPG product storytelling-from to DTC and emerging channels. Evangelize the use of GenAI and automation to enhance product content creation, enrichment, and personalization. Stakeholder Engagement Collaborate closely with Marketing, Digital Commerce, R&D, Supply, and IT to ensure platform capabilities meet the evolving needs of both internal teams and end consumers. Serve as the primary point of contact for global stakeholders across segments and the enterprise to ensure alignment, prioritization, and adoption across markets and brands. Lead platform governance and steering forums to ensure standards, compliance, and best practices. Platform Development & Innovation Manage the implementation and evolution of platforms like Salsify, integrating with other PIM, DAM, Master Data, Legal Text, and digital commerce systems. Identify and pilot emerging technologies (e.g., AI-generated content, digital shelf analytics, automated syndication) to enhance performance and efficiency. Build scalable playbooks, templates, and capabilities that drive agility and reusability across the portfolio. Process Mapping & Change Management Lead end-to-end process design and optimization for the product content lifecycle-from content creation to channel-specific syndication. Drive change management and training efforts to embed new capabilities and AI workflows into business-as-usual processes. Agile Methodology Execution Operate with a product mindset, running agile sprints to deliver incremental platform enhancements. Foster a test-and-learn culture and implement metrics (velocity, adoption, data quality, etc.) to drive continuous improvement. People Leadership Lead, engage, maximize performance, and inspire in accordance with Mars' five principles and Associate Concept across a diverse team of digital technology leads. Foster a culture of innovation, collaboration, psychological safety, and continuous improvement within the team. Coach and develop talent, building the next generation of platform leaders and experts. Collaboration with Other Technology Teams Work in close partnership with Mars Enterprise teams and technology counterparts, including Data, Integration, Cloud, InfoSec, and Infrastructure Operations. Align platform capabilities with segment and enterprise requirements across Digital, Legal, Data Privacy, and other enabling functions to ensure secure and compliant delivery. What You'll Need to Succeed? Skills: Action Planning, Agile Delivery, AI and Innovation, Business Process Mapping, Change Management, Content Syndication, Data Collection and Analysis, Digital Shelf Optimization, Growth Mindset, IT Data Management, Metadata and Taxonomy Design, Platform Strategy, Product Development, Review and Reporting, Stakeholder Engagement, Verbal and Written Communication Competencies: Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity, Manages Complexity, Optimizes Work Processes, Plans and Aligns, Strategic Mindset, Tech Savvy, Collaborates Effectively, Builds Effective Teams, Develops Talent, Instills Trust What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Apr 26, 2025
Full time
Job Description: We are looking for an experienced and forward-thinking Senior Manager, Product Experiences Management to lead the strategy, development, and optimization of our product content ecosystem-powered by platforms like Salsify-to drive consistent, engaging, and conversion-ready product experiences across all digital shelves. As part of the Digital Experiences team within Mars Global Services Digital Technologies Organization, this role plays a pivotal part in modernizing how our brands connect with consumers by enabling intelligent, scalable, and automated content management practices. The ideal candidate will blend deep Salsify platform knowledge, stakeholder collaboration, agile execution, and a passion for AI-powered innovation to future-proof how product information is managed and delivered globally. What are we looking for? Extensive experience with similar global corporations implementing PXM capabilities and services in a matrixed setup. Proven track record of getting things done in a matrixed organization and influencing without authority, working across multiple levels of an organization. Excellent analytical and problem-solving skills, with the ability to think strategically about digital shelf dynamics in CPG and translate business requirements into a comprehensible portfolio and actionable architectural designs/patterns. Deep understanding of business drivers/processes and ability to relate segment priorities to associated technologies. Technology-forward thinker passionate about how GenAI, automation, and predictive insights can reinvent how CPG product content is managed and delivered. Strong collaboration skills, partnering with segments' representatives, external technology vendors, and suppliers. Strong storytelling and communication skills. Strong growth mindset for self and team encouraging a culture of continuous learning and skill development. People Leader: experience leading and engaging line managers and individual contributors across cultures, geographies, and functions. What will be your key responsibilities? Leadership & Strategy Define and own the global strategy and roadmap for Product Experience Management, aligning with enterprise digital, data, and GenAI ambitions. Drive platform scalability and innovation to support omnichannel CPG product storytelling-from to DTC and emerging channels. Evangelize the use of GenAI and automation to enhance product content creation, enrichment, and personalization. Stakeholder Engagement Collaborate closely with Marketing, Digital Commerce, R&D, Supply, and IT to ensure platform capabilities meet the evolving needs of both internal teams and end consumers. Serve as the primary point of contact for global stakeholders across segments and the enterprise to ensure alignment, prioritization, and adoption across markets and brands. Lead platform governance and steering forums to ensure standards, compliance, and best practices. Platform Development & Innovation Manage the implementation and evolution of platforms like Salsify, integrating with other PIM, DAM, Master Data, Legal Text, and digital commerce systems. Identify and pilot emerging technologies (e.g., AI-generated content, digital shelf analytics, automated syndication) to enhance performance and efficiency. Build scalable playbooks, templates, and capabilities that drive agility and reusability across the portfolio. Process Mapping & Change Management Lead end-to-end process design and optimization for the product content lifecycle-from content creation to channel-specific syndication. Drive change management and training efforts to embed new capabilities and AI workflows into business-as-usual processes. Agile Methodology Execution Operate with a product mindset, running agile sprints to deliver incremental platform enhancements. Foster a test-and-learn culture and implement metrics (velocity, adoption, data quality, etc.) to drive continuous improvement. People Leadership Lead, engage, maximize performance, and inspire in accordance with Mars' five principles and Associate Concept across a diverse team of digital technology leads. Foster a culture of innovation, collaboration, psychological safety, and continuous improvement within the team. Coach and develop talent, building the next generation of platform leaders and experts. Collaboration with Other Technology Teams Work in close partnership with Mars Enterprise teams and technology counterparts, including Data, Integration, Cloud, InfoSec, and Infrastructure Operations. Align platform capabilities with segment and enterprise requirements across Digital, Legal, Data Privacy, and other enabling functions to ensure secure and compliant delivery. What You'll Need to Succeed? Skills: Action Planning, Agile Delivery, AI and Innovation, Business Process Mapping, Change Management, Content Syndication, Data Collection and Analysis, Digital Shelf Optimization, Growth Mindset, IT Data Management, Metadata and Taxonomy Design, Platform Strategy, Product Development, Review and Reporting, Stakeholder Engagement, Verbal and Written Communication Competencies: Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity, Manages Complexity, Optimizes Work Processes, Plans and Aligns, Strategic Mindset, Tech Savvy, Collaborates Effectively, Builds Effective Teams, Develops Talent, Instills Trust What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Job Description: We are looking for an experienced and forward-thinking Senior Manager, Product Experiences Management to lead the strategy, development, and optimization of our product content ecosystem-powered by platforms like Salsify-to drive consistent, engaging, and conversion-ready product experiences across all digital shelves. As part of the Digital Experiences team within Mars Global Services Digital Technologies Organization, this role plays a pivotal part in modernizing how our brands connect with consumers by enabling intelligent, scalable, and automated content management practices. The ideal candidate will blend deep Salsify platform knowledge, stakeholder collaboration, agile execution, and a passion for AI-powered innovation to future-proof how product information is managed and delivered globally. What are we looking for? Extensive experience with similar global corporations implementing PXM capabilities and services in a matrixed setup. Proven track record of getting things done in a matrixed organization and influencing without authority, working across multiple levels of an organization. Excellent analytical and problem-solving skills, with the ability to think strategically about digital shelf dynamics in CPG and translate business requirements into a comprehensible portfolio and actionable architectural designs/patterns. Deep understanding of business drivers/processes and ability to relate segment priorities to associated technologies. Technology-forward thinker passionate about how GenAI, automation, and predictive insights can reinvent how CPG product content is managed and delivered. Strong collaboration skills, partnering with segments' representatives, external technology vendors, and suppliers. Strong storytelling and communication skills. Strong growth mindset for self and team encouraging a culture of continuous learning and skill development. People Leader: experience leading and engaging line managers and individual contributors across cultures, geographies, and functions. What will be your key responsibilities? Leadership & Strategy Define and own the global strategy and roadmap for Product Experience Management, aligning with enterprise digital, data, and GenAI ambitions. Drive platform scalability and innovation to support omnichannel CPG product storytelling-from to DTC and emerging channels. Evangelize the use of GenAI and automation to enhance product content creation, enrichment, and personalization. Stakeholder Engagement Collaborate closely with Marketing, Digital Commerce, R&D, Supply, and IT to ensure platform capabilities meet the evolving needs of both internal teams and end consumers. Serve as the primary point of contact for global stakeholders across segments and the enterprise to ensure alignment, prioritization, and adoption across markets and brands. Lead platform governance and steering forums to ensure standards, compliance, and best practices. Platform Development & Innovation Manage the implementation and evolution of platforms like Salsify, integrating with other PIM, DAM, Master Data, Legal Text, and digital commerce systems. Identify and pilot emerging technologies (e.g., AI-generated content, digital shelf analytics, automated syndication) to enhance performance and efficiency. Build scalable playbooks, templates, and capabilities that drive agility and reusability across the portfolio. Process Mapping & Change Management Lead end-to-end process design and optimization for the product content lifecycle-from content creation to channel-specific syndication. Drive change management and training efforts to embed new capabilities and AI workflows into business-as-usual processes. Agile Methodology Execution Operate with a product mindset, running agile sprints to deliver incremental platform enhancements. Foster a test-and-learn culture and implement metrics (velocity, adoption, data quality, etc.) to drive continuous improvement. People Leadership Lead, engage, maximize performance, and inspire in accordance with Mars' five principles and Associate Concept across a diverse team of digital technology leads. Foster a culture of innovation, collaboration, psychological safety, and continuous improvement within the team. Coach and develop talent, building the next generation of platform leaders and experts. Collaboration with Other Technology Teams Work in close partnership with Mars Enterprise teams and technology counterparts, including Data, Integration, Cloud, InfoSec, and Infrastructure Operations. Align platform capabilities with segment and enterprise requirements across Digital, Legal, Data Privacy, and other enabling functions to ensure secure and compliant delivery. What You'll Need to Succeed? Skills: Action Planning, Agile Delivery, AI and Innovation, Business Process Mapping, Change Management, Content Syndication, Data Collection and Analysis, Digital Shelf Optimization, Growth Mindset, IT Data Management, Metadata and Taxonomy Design, Platform Strategy, Product Development, Review and Reporting, Stakeholder Engagement, Verbal and Written Communication Competencies: Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity, Manages Complexity, Optimizes Work Processes, Plans and Aligns, Strategic Mindset, Tech Savvy, Collaborates Effectively, Builds Effective Teams, Develops Talent, Instills Trust What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Apr 26, 2025
Full time
Job Description: We are looking for an experienced and forward-thinking Senior Manager, Product Experiences Management to lead the strategy, development, and optimization of our product content ecosystem-powered by platforms like Salsify-to drive consistent, engaging, and conversion-ready product experiences across all digital shelves. As part of the Digital Experiences team within Mars Global Services Digital Technologies Organization, this role plays a pivotal part in modernizing how our brands connect with consumers by enabling intelligent, scalable, and automated content management practices. The ideal candidate will blend deep Salsify platform knowledge, stakeholder collaboration, agile execution, and a passion for AI-powered innovation to future-proof how product information is managed and delivered globally. What are we looking for? Extensive experience with similar global corporations implementing PXM capabilities and services in a matrixed setup. Proven track record of getting things done in a matrixed organization and influencing without authority, working across multiple levels of an organization. Excellent analytical and problem-solving skills, with the ability to think strategically about digital shelf dynamics in CPG and translate business requirements into a comprehensible portfolio and actionable architectural designs/patterns. Deep understanding of business drivers/processes and ability to relate segment priorities to associated technologies. Technology-forward thinker passionate about how GenAI, automation, and predictive insights can reinvent how CPG product content is managed and delivered. Strong collaboration skills, partnering with segments' representatives, external technology vendors, and suppliers. Strong storytelling and communication skills. Strong growth mindset for self and team encouraging a culture of continuous learning and skill development. People Leader: experience leading and engaging line managers and individual contributors across cultures, geographies, and functions. What will be your key responsibilities? Leadership & Strategy Define and own the global strategy and roadmap for Product Experience Management, aligning with enterprise digital, data, and GenAI ambitions. Drive platform scalability and innovation to support omnichannel CPG product storytelling-from to DTC and emerging channels. Evangelize the use of GenAI and automation to enhance product content creation, enrichment, and personalization. Stakeholder Engagement Collaborate closely with Marketing, Digital Commerce, R&D, Supply, and IT to ensure platform capabilities meet the evolving needs of both internal teams and end consumers. Serve as the primary point of contact for global stakeholders across segments and the enterprise to ensure alignment, prioritization, and adoption across markets and brands. Lead platform governance and steering forums to ensure standards, compliance, and best practices. Platform Development & Innovation Manage the implementation and evolution of platforms like Salsify, integrating with other PIM, DAM, Master Data, Legal Text, and digital commerce systems. Identify and pilot emerging technologies (e.g., AI-generated content, digital shelf analytics, automated syndication) to enhance performance and efficiency. Build scalable playbooks, templates, and capabilities that drive agility and reusability across the portfolio. Process Mapping & Change Management Lead end-to-end process design and optimization for the product content lifecycle-from content creation to channel-specific syndication. Drive change management and training efforts to embed new capabilities and AI workflows into business-as-usual processes. Agile Methodology Execution Operate with a product mindset, running agile sprints to deliver incremental platform enhancements. Foster a test-and-learn culture and implement metrics (velocity, adoption, data quality, etc.) to drive continuous improvement. People Leadership Lead, engage, maximize performance, and inspire in accordance with Mars' five principles and Associate Concept across a diverse team of digital technology leads. Foster a culture of innovation, collaboration, psychological safety, and continuous improvement within the team. Coach and develop talent, building the next generation of platform leaders and experts. Collaboration with Other Technology Teams Work in close partnership with Mars Enterprise teams and technology counterparts, including Data, Integration, Cloud, InfoSec, and Infrastructure Operations. Align platform capabilities with segment and enterprise requirements across Digital, Legal, Data Privacy, and other enabling functions to ensure secure and compliant delivery. What You'll Need to Succeed? Skills: Action Planning, Agile Delivery, AI and Innovation, Business Process Mapping, Change Management, Content Syndication, Data Collection and Analysis, Digital Shelf Optimization, Growth Mindset, IT Data Management, Metadata and Taxonomy Design, Platform Strategy, Product Development, Review and Reporting, Stakeholder Engagement, Verbal and Written Communication Competencies: Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity, Manages Complexity, Optimizes Work Processes, Plans and Aligns, Strategic Mindset, Tech Savvy, Collaborates Effectively, Builds Effective Teams, Develops Talent, Instills Trust What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
An outstanding and high-performing Design Manger is sought to join the London studio of a renowned, multiple award-winning AJ100 architectural practice, becoming a key member of their Design team. This opportunity is with our clients who are a forward-thinking, sustainable practice that places design innovation, technical excellence, and sustainability at the core of its work. The ideal Design Manager will have a strong passion for creating high-quality, sustainable designs, supported by a proven history of successful project delivery. Responsibilities and the role As a Design Manager, you will be responsible for guiding and coordinating both internal and external design teams, ensuring strong leadership throughout the RIBA Stages. Your role will involve motivating your team to produce innovative and high-quality designs that not only meet but exceed client expectations. In addition, you will maintain and develop relationships with existing clients while actively pursuing new business opportunities. You will be responsible for leading the preparation of fee proposals and bids, as well as managing the project pipeline, As the primary point of contact for clients, you will ensure clear and effective communication throughout each stage of the project. A key part of your role will be presenting design work in an engaging, professional, and motivating way. As a Design Manager, you will manage and mentor your team, fostering a collaborative and efficient working environment. You will also be expected to independently develop high-quality spatial, architectural, and operational designs that align with the practice's vision and the client's objectives. Creating and reviewing project schedules, delivery milestones, and developing design responsibility matrices will also fall under your purview. You will oversee the master design deliverables schedule for the entire design team. Your expertise will be crucial in recognizing and driving improvements in both design and operational efficiencies throughout the practice. A solid understanding of regulatory standards, such as Building Regulations, health and safety, and planning laws, is required. Staying current with professional registration requirements, including ARB, RIBA, and CIAT, is essential, as is ensuring compliance with and upholding ISO 9001/14001 standards. As a Design Manager a key aspect of your role will be mentoring junior staff and helping to develop the design team, while also improving office standards, workflows, and design processes. Establishing and nurturing strong relationships with key stakeholders, such as clients, contractors, and local authorities, will be crucial for the success of your projects. Requirements: The successful Design Manager will be a UK-qualified architect or architectural technologist with at least seven years of post-qualification experience. Proven experience on projects with construction values ranging from 5M to 100M is required, along with a confident, organized, and proactive leadership style. Previous experience managing office fit-out projects as a Design Manager and collaborating with fit-out contractors, architects, and project managers is essential. A thorough understanding of construction techniques, materials, and MEP (Mechanical, Electrical, Plumbing) coordination is necessary, as is the ability to interpret technical drawings, specifications, and contracts. You should be experienced in developing and managing design schedules to align with project timelines and have familiarity with sustainable design practices and standards such as BREEAM/LEED. Strong communication and negotiation skills with clients, contractors, and suppliers are a must, as well as the ability to present design ideas effectively in meetings and reports. Proficiency in Microsoft Office, Adobe Creative Suite, Revit, AutoCAD, and Common Data Environments is necessary. Finally, strong written and verbal communication skills in English are essential for this role. What's On Offer On offer for the successful Design Manager is a Salary between 55,000 - 65,000 Dependant on Experience, Genuine Hybrid working models with 2 days working from home, 25 Days annual leave and a Generous company benefits package. If you are a Design Manager looking for your next opportunity within Central London then this could be the perfect opportunity for you, Click to apply or get in touch with Jimmy Penrose at Conrad Consulting for more information
Apr 26, 2025
Full time
An outstanding and high-performing Design Manger is sought to join the London studio of a renowned, multiple award-winning AJ100 architectural practice, becoming a key member of their Design team. This opportunity is with our clients who are a forward-thinking, sustainable practice that places design innovation, technical excellence, and sustainability at the core of its work. The ideal Design Manager will have a strong passion for creating high-quality, sustainable designs, supported by a proven history of successful project delivery. Responsibilities and the role As a Design Manager, you will be responsible for guiding and coordinating both internal and external design teams, ensuring strong leadership throughout the RIBA Stages. Your role will involve motivating your team to produce innovative and high-quality designs that not only meet but exceed client expectations. In addition, you will maintain and develop relationships with existing clients while actively pursuing new business opportunities. You will be responsible for leading the preparation of fee proposals and bids, as well as managing the project pipeline, As the primary point of contact for clients, you will ensure clear and effective communication throughout each stage of the project. A key part of your role will be presenting design work in an engaging, professional, and motivating way. As a Design Manager, you will manage and mentor your team, fostering a collaborative and efficient working environment. You will also be expected to independently develop high-quality spatial, architectural, and operational designs that align with the practice's vision and the client's objectives. Creating and reviewing project schedules, delivery milestones, and developing design responsibility matrices will also fall under your purview. You will oversee the master design deliverables schedule for the entire design team. Your expertise will be crucial in recognizing and driving improvements in both design and operational efficiencies throughout the practice. A solid understanding of regulatory standards, such as Building Regulations, health and safety, and planning laws, is required. Staying current with professional registration requirements, including ARB, RIBA, and CIAT, is essential, as is ensuring compliance with and upholding ISO 9001/14001 standards. As a Design Manager a key aspect of your role will be mentoring junior staff and helping to develop the design team, while also improving office standards, workflows, and design processes. Establishing and nurturing strong relationships with key stakeholders, such as clients, contractors, and local authorities, will be crucial for the success of your projects. Requirements: The successful Design Manager will be a UK-qualified architect or architectural technologist with at least seven years of post-qualification experience. Proven experience on projects with construction values ranging from 5M to 100M is required, along with a confident, organized, and proactive leadership style. Previous experience managing office fit-out projects as a Design Manager and collaborating with fit-out contractors, architects, and project managers is essential. A thorough understanding of construction techniques, materials, and MEP (Mechanical, Electrical, Plumbing) coordination is necessary, as is the ability to interpret technical drawings, specifications, and contracts. You should be experienced in developing and managing design schedules to align with project timelines and have familiarity with sustainable design practices and standards such as BREEAM/LEED. Strong communication and negotiation skills with clients, contractors, and suppliers are a must, as well as the ability to present design ideas effectively in meetings and reports. Proficiency in Microsoft Office, Adobe Creative Suite, Revit, AutoCAD, and Common Data Environments is necessary. Finally, strong written and verbal communication skills in English are essential for this role. What's On Offer On offer for the successful Design Manager is a Salary between 55,000 - 65,000 Dependant on Experience, Genuine Hybrid working models with 2 days working from home, 25 Days annual leave and a Generous company benefits package. If you are a Design Manager looking for your next opportunity within Central London then this could be the perfect opportunity for you, Click to apply or get in touch with Jimmy Penrose at Conrad Consulting for more information
DESCRIPTION Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. The Role As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. BASIC QUALIFICATIONS Experience with AWS services or other cloud offerings 3+ years of technical engineering experience Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role within cloud computing environments Experience in operational parameters and troubleshooting for two (2) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment/Telecommunications PREFERRED QUALIFICATIONS Experience in a 24x7 operational services or support environment Experience in internal enterprise or external customer-facing environment as a technical lead Meets/exceeds Amazon's functional/technical depth and complexity for this role Experience in Informational Technology operations Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Apr 26, 2025
Full time
DESCRIPTION Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. The Role As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. BASIC QUALIFICATIONS Experience with AWS services or other cloud offerings 3+ years of technical engineering experience Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role within cloud computing environments Experience in operational parameters and troubleshooting for two (2) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment/Telecommunications PREFERRED QUALIFICATIONS Experience in a 24x7 operational services or support environment Experience in internal enterprise or external customer-facing environment as a technical lead Meets/exceeds Amazon's functional/technical depth and complexity for this role Experience in Informational Technology operations Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job ID: AWS EMEA SARL (UK Branch) Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. The Role As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. BASIC QUALIFICATIONS Experience with AWS services or other cloud offerings 3+ years of technical engineering experience Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role within cloud computing environments Experience in operational parameters and troubleshooting for two (2) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment/Telecommunications PREFERRED QUALIFICATIONS Experience in a 24x7 operational services or support environment Experience in internal enterprise or external customer-facing environment as a technical lead Meets/exceeds Amazon's functional/technical depth and complexity for this role Experience in Informational Technology operations Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Posted: February 11, 2025 (Updated 35 minutes ago)
Apr 26, 2025
Full time
Job ID: AWS EMEA SARL (UK Branch) Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. The Role As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. BASIC QUALIFICATIONS Experience with AWS services or other cloud offerings 3+ years of technical engineering experience Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role within cloud computing environments Experience in operational parameters and troubleshooting for two (2) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment/Telecommunications PREFERRED QUALIFICATIONS Experience in a 24x7 operational services or support environment Experience in internal enterprise or external customer-facing environment as a technical lead Meets/exceeds Amazon's functional/technical depth and complexity for this role Experience in Informational Technology operations Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Posted: February 11, 2025 (Updated 35 minutes ago)
Responsible for overseeing the IAM program, ensuring secure and efficient management of user identities as well as access to systems, applications, and data. This role involves developing, improving, and implementing IAM standards and procedures, managing user access, and providing direction and strategy for all IAM modalities. The Head of IAM will also be accountable for investigating incidents, recommending corrective actions, and training users on IAM standards and procedures. What you will be doing: Develop and improve IAM focused standards and procedures to ensure secure and efficient management of user identities and access. Manage user access to systems, applications, and data, ensuring compliance with IT Cybersecurity standards. Identify gaps or potential improvements in the IAM landscape. Prepare responses to risk assessments and audits that identify and mitigate potential IAM risks. Participate in security IAM incident investigations and recommend corrective actions which include root cause and recommended actions. Prepare communication to users on IAM policies and procedures. Stay up to date on evolving threats, technologies, and solutions in the IAM space. Collaborate with other departments to ensure secure access to systems and data. Document IAM processes and procedures for reference and compliance purposes. Escalate and resolve IAM-related issues in a timely manner. Manage multi-factor authentication (MFA) systems to ensure they are functioning correctly and securely. Manage single sign-on (SSO) solutions to improve users experience and security. Monitor, maintain, and improve SSO systems to ensure they are functioning correctly and securely. Prepare monthly KPI and KRI metrics and reports for executive management. Create IAM presentations for an executive audience. Build business cases for any new capabilities or solutions needed. Collaborate with the Cybersecurity and solution architects to create and maintain the IAM strategy and roadmap. What you will bring: Minimum of 10 years of experience in IT or Security, with at least 5 years in a management role overseeing IAM programs. Professional certification such as Certified Identity and Access Manager (CIAM) or Certified Identity Management Professional (CIMP), CISSP, or CISM is highly desirable. Experience with cybersecurity frameworks and standards, such as NIST, ISO 27001, or similar. General understanding of operational risk and risk-related control frameworks and practices such (ISO 27001, NIST SP 800-53, NIST CSF, COBIT, ITIL, etc.). Experience with IAM tools and technologies, such as Microsoft Entra ID (formerly Azure Active Directory), SailPoint, or similar. Experience with CyberArk for user and service account privileged access management. Excellent analytical, problem-solving, presentation, and communication skills. Ability to work collaboratively with cross-functional teams and stakeholders in a highly matrixed organization. Experience with managing an outsourced team. The ability to prioritize multiple IAM initiatives using a risk-based approach. Good technical background in a range of security, and IAM technologies, specifically within an Azure environment. Experience migrating to a password-less environment. Excellent understanding of IAM principles, technologies, and best practices. Strong and broad understanding of Cybersecurity and IAM methodologies, frameworks and best practices. Understanding of project management methodologies. Knowledge of M365/Azure AD conditional access policies. Knowledge of Azure security principles and best practices. Bachelor's degree in computer science, information technology, or a related field. Excellent organizational skills. Ability to lead and work in a geographically dispersed virtual team environment. Excellent Power Point presentation documentation, verbal communication and interpersonal skills. Excellent stakeholder management skills and management of expectations. Proven experience in dealing/working with 3rd party suppliers.
Apr 26, 2025
Full time
Responsible for overseeing the IAM program, ensuring secure and efficient management of user identities as well as access to systems, applications, and data. This role involves developing, improving, and implementing IAM standards and procedures, managing user access, and providing direction and strategy for all IAM modalities. The Head of IAM will also be accountable for investigating incidents, recommending corrective actions, and training users on IAM standards and procedures. What you will be doing: Develop and improve IAM focused standards and procedures to ensure secure and efficient management of user identities and access. Manage user access to systems, applications, and data, ensuring compliance with IT Cybersecurity standards. Identify gaps or potential improvements in the IAM landscape. Prepare responses to risk assessments and audits that identify and mitigate potential IAM risks. Participate in security IAM incident investigations and recommend corrective actions which include root cause and recommended actions. Prepare communication to users on IAM policies and procedures. Stay up to date on evolving threats, technologies, and solutions in the IAM space. Collaborate with other departments to ensure secure access to systems and data. Document IAM processes and procedures for reference and compliance purposes. Escalate and resolve IAM-related issues in a timely manner. Manage multi-factor authentication (MFA) systems to ensure they are functioning correctly and securely. Manage single sign-on (SSO) solutions to improve users experience and security. Monitor, maintain, and improve SSO systems to ensure they are functioning correctly and securely. Prepare monthly KPI and KRI metrics and reports for executive management. Create IAM presentations for an executive audience. Build business cases for any new capabilities or solutions needed. Collaborate with the Cybersecurity and solution architects to create and maintain the IAM strategy and roadmap. What you will bring: Minimum of 10 years of experience in IT or Security, with at least 5 years in a management role overseeing IAM programs. Professional certification such as Certified Identity and Access Manager (CIAM) or Certified Identity Management Professional (CIMP), CISSP, or CISM is highly desirable. Experience with cybersecurity frameworks and standards, such as NIST, ISO 27001, or similar. General understanding of operational risk and risk-related control frameworks and practices such (ISO 27001, NIST SP 800-53, NIST CSF, COBIT, ITIL, etc.). Experience with IAM tools and technologies, such as Microsoft Entra ID (formerly Azure Active Directory), SailPoint, or similar. Experience with CyberArk for user and service account privileged access management. Excellent analytical, problem-solving, presentation, and communication skills. Ability to work collaboratively with cross-functional teams and stakeholders in a highly matrixed organization. Experience with managing an outsourced team. The ability to prioritize multiple IAM initiatives using a risk-based approach. Good technical background in a range of security, and IAM technologies, specifically within an Azure environment. Experience migrating to a password-less environment. Excellent understanding of IAM principles, technologies, and best practices. Strong and broad understanding of Cybersecurity and IAM methodologies, frameworks and best practices. Understanding of project management methodologies. Knowledge of M365/Azure AD conditional access policies. Knowledge of Azure security principles and best practices. Bachelor's degree in computer science, information technology, or a related field. Excellent organizational skills. Ability to lead and work in a geographically dispersed virtual team environment. Excellent Power Point presentation documentation, verbal communication and interpersonal skills. Excellent stakeholder management skills and management of expectations. Proven experience in dealing/working with 3rd party suppliers.
WE EXIST TO IMPROVE THE PERFORMANCE OF ATHLETES AND TEAMS Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platforms for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future. Our solutions are designed to help athletes and coaches "play smart" in a world where 1% can mean the difference between winning and losing. We work with over 4,000 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimise athletes' health, game-day readiness, and performance, as well as in-game tactics. Our solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organisations at all levels to better scout, recruit, teach, and win. WE WANT PEOPLE WHO ARE PASSIONATE ABOUT BUILDING STATE OF THE ART TECHNOLOGY We are looking for a talented and inquisitive Principal Software Engineer - Team Lead whose drive for learning and determination for continuous improvement aligns with our ambitious, fast-growing and transforming company. Based in London, you will be the team lead for one of our key video analysis and capture software, helping guide the strategy for the current product and our next-generation suite whilst managing and mentoring the team. We believe that our customers deserve the best platform and we are on a mission to maximise and enhance their performance through delivering a high-quality experience. Our software engineers match this ethos by taking responsibility for constantly improving productivity and development of self and be able to excel in a fast-paced environment with your short project timelines from conception to deployment. WHAT YOU'LL DO Develop products used by professional and semi-professional sports teams to capture and analyse performance video and data to provide insight to athletes and teams. Work with an ecosystem of products in a complex Client / Server / Cloud architecture. Be a leader within an agile scrum team, including Engineers, QA, and DevOps. Collaboratively lead design and architect new features in collaboration with the team. Maintain and evangelise code quality and best practices through code reviews, with an eye towards maintainable, efficient, modular, and reliable code. Actively engage in quarterly and product planning sessions to represent your domain. Bring a growth mindset to every task sharing ideas and opinions with an attitude and appetite for improvement; the ability to challenge, pursue outcomes and take ownership of tasks in a collaborative environment. WHAT YOU'LL NEED 10+ years of experience architecting and designing successful C++ products, with 5+ years as a senior or lead. Strong experience with Qt/QML for multi-platform development. Proven experience utilising and advocating for software engineering best practices such as agile software development methodologies, test-driven development, CI/CD, and DevOps. Strong understanding object-oriented design skills and of design for scalability, performance, reliability, and security. Deep understanding of real-time and multi-threaded programming concepts. Experience developing efficient data structures and algorithms. A clear understanding of how to write testable and maintainable code. A strong foundation in modern design patterns for enterprise applications. A drive to build productive working relationships across our teams. Highly-developed problem-solving capabilities, and a willingness to learn. Excellent interpersonal, communication, writing and presentation skills. Working collaboratively in an entrepreneurial team environment. Experience of video streaming and developing applications that process video is preferred. Experience with open-source media libraries (FFmpeg or similar) is preferred. DECISION MAKING / SUPERVISION Plan, document, and coordinate work for self and other team members. Act independently to determine methods and procedures to help accelerate our ability to deliver value to our customers. Facilitate rapid decision-making within teams through clear engineering principles and direction. Be a trusted mentor to engineers in your team and across engineering. COMMUNICATION / COLLABORATION Actively share knowledge and expertise across wearables engineering and influence others to adopt your perspective. Be the key technical representative with other development teams and communicate important information back to the team. Facilitate bringing the right people together to solve complex issues. Model excellent teamwork and communication skills including written documentation skills. KEY RELATIONSHIPS / INTERACTIONS Develop key relationships with the engineering teams across the business to bring a global mindset to solutions. This network will facilitate identifying the next opportunities as well as continuous improvement of software development and delivery practices. WHY CATAPULT? We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life. We encourage our people to have constructive, open and honest communication; to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers. Our workforce spans more than 20 countries, you'll get the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability even beyond what it is today. We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better. There is unlimited opportunity to grow, do more, and do better. Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and individual athletes on the planet! While we have access to many exciting opportunities, we also realise that we are here to do a very important job for our customers. As a result, we aim to work with purpose and intention. We look for people who fit into our team culture, those who actively contribute and individuals who are excited about what they do. All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role.
Apr 25, 2025
Full time
WE EXIST TO IMPROVE THE PERFORMANCE OF ATHLETES AND TEAMS Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platforms for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future. Our solutions are designed to help athletes and coaches "play smart" in a world where 1% can mean the difference between winning and losing. We work with over 4,000 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimise athletes' health, game-day readiness, and performance, as well as in-game tactics. Our solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organisations at all levels to better scout, recruit, teach, and win. WE WANT PEOPLE WHO ARE PASSIONATE ABOUT BUILDING STATE OF THE ART TECHNOLOGY We are looking for a talented and inquisitive Principal Software Engineer - Team Lead whose drive for learning and determination for continuous improvement aligns with our ambitious, fast-growing and transforming company. Based in London, you will be the team lead for one of our key video analysis and capture software, helping guide the strategy for the current product and our next-generation suite whilst managing and mentoring the team. We believe that our customers deserve the best platform and we are on a mission to maximise and enhance their performance through delivering a high-quality experience. Our software engineers match this ethos by taking responsibility for constantly improving productivity and development of self and be able to excel in a fast-paced environment with your short project timelines from conception to deployment. WHAT YOU'LL DO Develop products used by professional and semi-professional sports teams to capture and analyse performance video and data to provide insight to athletes and teams. Work with an ecosystem of products in a complex Client / Server / Cloud architecture. Be a leader within an agile scrum team, including Engineers, QA, and DevOps. Collaboratively lead design and architect new features in collaboration with the team. Maintain and evangelise code quality and best practices through code reviews, with an eye towards maintainable, efficient, modular, and reliable code. Actively engage in quarterly and product planning sessions to represent your domain. Bring a growth mindset to every task sharing ideas and opinions with an attitude and appetite for improvement; the ability to challenge, pursue outcomes and take ownership of tasks in a collaborative environment. WHAT YOU'LL NEED 10+ years of experience architecting and designing successful C++ products, with 5+ years as a senior or lead. Strong experience with Qt/QML for multi-platform development. Proven experience utilising and advocating for software engineering best practices such as agile software development methodologies, test-driven development, CI/CD, and DevOps. Strong understanding object-oriented design skills and of design for scalability, performance, reliability, and security. Deep understanding of real-time and multi-threaded programming concepts. Experience developing efficient data structures and algorithms. A clear understanding of how to write testable and maintainable code. A strong foundation in modern design patterns for enterprise applications. A drive to build productive working relationships across our teams. Highly-developed problem-solving capabilities, and a willingness to learn. Excellent interpersonal, communication, writing and presentation skills. Working collaboratively in an entrepreneurial team environment. Experience of video streaming and developing applications that process video is preferred. Experience with open-source media libraries (FFmpeg or similar) is preferred. DECISION MAKING / SUPERVISION Plan, document, and coordinate work for self and other team members. Act independently to determine methods and procedures to help accelerate our ability to deliver value to our customers. Facilitate rapid decision-making within teams through clear engineering principles and direction. Be a trusted mentor to engineers in your team and across engineering. COMMUNICATION / COLLABORATION Actively share knowledge and expertise across wearables engineering and influence others to adopt your perspective. Be the key technical representative with other development teams and communicate important information back to the team. Facilitate bringing the right people together to solve complex issues. Model excellent teamwork and communication skills including written documentation skills. KEY RELATIONSHIPS / INTERACTIONS Develop key relationships with the engineering teams across the business to bring a global mindset to solutions. This network will facilitate identifying the next opportunities as well as continuous improvement of software development and delivery practices. WHY CATAPULT? We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life. We encourage our people to have constructive, open and honest communication; to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers. Our workforce spans more than 20 countries, you'll get the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability even beyond what it is today. We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better. There is unlimited opportunity to grow, do more, and do better. Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and individual athletes on the planet! While we have access to many exciting opportunities, we also realise that we are here to do a very important job for our customers. As a result, we aim to work with purpose and intention. We look for people who fit into our team culture, those who actively contribute and individuals who are excited about what they do. All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role.
Electrical Building Services Lead - Mission Critical Sector Location: Flexible (with remote working options) Salary: 56,600 - 78,400 Industry: Data Centres / Building Services / MEP Employment Type: Permanent Take our vision into the future. Our client is a recognised leader in the mission critical sector, delivering innovative solutions that ensure data centres run efficiently and reliably. Known for the breadth and complexity of their projects, it's the diversity of their teams' expertise that truly sets them apart. When you join, you'll become part of a genuinely collaborative culture where every voice is valued equally. The organisation takes pride in its work while maintaining a down-to-earth, supportive atmosphere. Flexible and remote working policies are available to help employees maintain a strong work-life balance. They are now seeking an experienced Electrical Building Services Lead to take a key role in driving technical excellence across their mission critical portfolio. This is a senior opportunity for a candidate with strong experience in electrical power systems and building services within data centres-someone who can lead, influence, and develop both technical capabilities and client relationships. Key Responsibilities: Client Development: Build and maintain relationships with key external stakeholders on data centre projects, as well as existing clients. Technical Leadership: Set and uphold technical standards, while contributing to both internal and external knowledge-sharing forums. Team Development: Develop and support a high-performing technical team; provide expert guidance in electrical design. Market Insight: Analyse industry trends, technologies, and competitor activity to inform business strategy and future opportunities. Collaboration: Coordinate with architecture, engineering, sales, and project teams to ensure consistent delivery across disciplines. Project Delivery: Lead and manage multidisciplinary teams in delivering project solutions that align with both client and business objectives, with commercial accountability. Reporting: Present regular updates on technical developments, project progress, supplier partnerships, and industry trends. Skills & Experience Required: Degree in Engineering or a related field; Chartered status preferred. Expertise in data centre electrical power systems and detailed design. Proven ability to deliver large-scale, complex projects (typically over 100m). Excellent leadership skills with a strong emphasis on collaboration. Well-established industry network within the mission critical space. Strong communication and presentation skills, comfortable with public speaking and technical leadership. Why Apply? The company is widely recognised for its positive workplace culture, career development opportunities, and inclusive approach. From sustainability initiatives to social value programmes, they are committed to making a real impact both within the industry and the wider community. We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 25, 2025
Full time
Electrical Building Services Lead - Mission Critical Sector Location: Flexible (with remote working options) Salary: 56,600 - 78,400 Industry: Data Centres / Building Services / MEP Employment Type: Permanent Take our vision into the future. Our client is a recognised leader in the mission critical sector, delivering innovative solutions that ensure data centres run efficiently and reliably. Known for the breadth and complexity of their projects, it's the diversity of their teams' expertise that truly sets them apart. When you join, you'll become part of a genuinely collaborative culture where every voice is valued equally. The organisation takes pride in its work while maintaining a down-to-earth, supportive atmosphere. Flexible and remote working policies are available to help employees maintain a strong work-life balance. They are now seeking an experienced Electrical Building Services Lead to take a key role in driving technical excellence across their mission critical portfolio. This is a senior opportunity for a candidate with strong experience in electrical power systems and building services within data centres-someone who can lead, influence, and develop both technical capabilities and client relationships. Key Responsibilities: Client Development: Build and maintain relationships with key external stakeholders on data centre projects, as well as existing clients. Technical Leadership: Set and uphold technical standards, while contributing to both internal and external knowledge-sharing forums. Team Development: Develop and support a high-performing technical team; provide expert guidance in electrical design. Market Insight: Analyse industry trends, technologies, and competitor activity to inform business strategy and future opportunities. Collaboration: Coordinate with architecture, engineering, sales, and project teams to ensure consistent delivery across disciplines. Project Delivery: Lead and manage multidisciplinary teams in delivering project solutions that align with both client and business objectives, with commercial accountability. Reporting: Present regular updates on technical developments, project progress, supplier partnerships, and industry trends. Skills & Experience Required: Degree in Engineering or a related field; Chartered status preferred. Expertise in data centre electrical power systems and detailed design. Proven ability to deliver large-scale, complex projects (typically over 100m). Excellent leadership skills with a strong emphasis on collaboration. Well-established industry network within the mission critical space. Strong communication and presentation skills, comfortable with public speaking and technical leadership. Why Apply? The company is widely recognised for its positive workplace culture, career development opportunities, and inclusive approach. From sustainability initiatives to social value programmes, they are committed to making a real impact both within the industry and the wider community. We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Senior Manager, Technology Delivery Lead, Insurance Technology, FS Location: London Other locations: Primary Location Only Date: 21 Mar 2025 Requisition ID: Our UK Insurance Technology practice empowers some of the biggest Insurance clients to solve their most complex business problems and transform their organisations through embedding the latest technology in their organisation. You'll have the amazing opportunity to collaborate alongside a vibrant, experienced team of Analysts, Developers, UX Designers and Architects in the Insurance business. We want you to learn how to deliver compelling technology-based builds and solution implementations from the team. Alongside your career development with us, you will gain exposure to some of the biggest and best Insurance companies in the world and find out why our clients value our insights and experience. The opportunity As part of the EY Insurance Technology practice, you will have the opportunity to work across a portfolio of engagements that will challenge you in areas such as Insurance Core Technology implementations, applying Blockchain technology to insurance, Mobile & Portals and Cloud Capabilities. Our EMEIA focus means that our team has a footprint that spans several geographies in Europe and continued investment in our practice has grown the team 30% year-on-year. We are looking for enthusiastic individuals with an Agile mindset, business problem solving skills, industry knowledge of Insurance and/or Management and Technology Consulting practices to supplement our strong capabilities and fuel our continued growth. Your key responsibilities Demonstrating knowledge and experience in one or more market areas and technical skills (i.e. Policy, Billing and Claims in General Insurance or Life Insurance) Demonstrating knowledge and experience of designing and planning the implementation of new systems and technology to address business requirements Demonstrating knowledge and experience of configuring technology packages Demonstrating knowledge and experience in using tools for application development including tools for coding, testing, debugging, documenting, reviewing and reconfiguring Experience of development and operations (DevOps) practices for software configuration, integration and deployment to various platforms and operating environments. Ability to understand how merging development, quality assurance, and operations (deployment and integration) into a single, continuous set of processes improves agile delivery Demonstrating knowledge and experience to develop specific solutions to facilitate and optimize the integration of various technology components, interoperability of systems and their interfaces. Ability to integrate various architectural components such as networks, servers, system platforms and interfaces Leading Scrum teams / workstreams as part of large technology programme agile delivery in a cross countries model Managing end-to-end project delivery through effective project management, within agreed financial and time constraints Building long term trusted advisor relationships with our clients Work closely with clients to understand their fundamental business challenges and bring our experience of Insurance and Technology to enable them to transform their business Bringing insight, perspective and your experiences to clients in the insurance sector Skills and attributes for success Solution architecture; Large scale programme delivery (e.g. agile and waterfall) Technology package implementation (i.e. Guidewire, Fadata, Duckcreek, etc.) Target Operating Model; Process Automation, BPM and Digital Platforms, e.g. Pega, Mobile, Portals IT Strategy: Leading and developing a team Ability to engage with stakeholders and manage cross functional projects Ability to manage multiple stakeholder communities with varying levels of experience Intellectual strength / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered Experience of developing propositions that are current and relevant to our clients Ability to develop and deliver high quality output against stated project objectives and meet tight deadlines High level of drive, commitment to achieving solutions, and ability to work under pressure Team player and leader who openly supports, encourages and shares knowledge with colleagues Working knowledge of the different SDLC and Agile project management methods such as SAFe, Scrum, Kanban and Scrumban Strong understanding of the insurance value chain or a part of it (from distribution and customer management through to administration - servicing, underwriting & claims management) To qualify for the role you must have Experience in Insurance gained through a top tier consultancy, a specialist financial services consultancy and/or a top tier insurer Experience of working on large technology implementations from a business or technical perspective with knowledge of requirements gathering and process definition Track record of successful delivery on large technology implementations, from business requirements gathering through go-live. Ideally, you'll also have Good appreciation of current market trends and how these are likely to impact key industry players Technical grounding and proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing What we look for We look for individuals who show the potential to develop strong client relationships. Ability to demonstrate intellectual strength / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered Team players who openly support, encourage and share knowledge with colleagues What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global provider of assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
Apr 25, 2025
Full time
Senior Manager, Technology Delivery Lead, Insurance Technology, FS Location: London Other locations: Primary Location Only Date: 21 Mar 2025 Requisition ID: Our UK Insurance Technology practice empowers some of the biggest Insurance clients to solve their most complex business problems and transform their organisations through embedding the latest technology in their organisation. You'll have the amazing opportunity to collaborate alongside a vibrant, experienced team of Analysts, Developers, UX Designers and Architects in the Insurance business. We want you to learn how to deliver compelling technology-based builds and solution implementations from the team. Alongside your career development with us, you will gain exposure to some of the biggest and best Insurance companies in the world and find out why our clients value our insights and experience. The opportunity As part of the EY Insurance Technology practice, you will have the opportunity to work across a portfolio of engagements that will challenge you in areas such as Insurance Core Technology implementations, applying Blockchain technology to insurance, Mobile & Portals and Cloud Capabilities. Our EMEIA focus means that our team has a footprint that spans several geographies in Europe and continued investment in our practice has grown the team 30% year-on-year. We are looking for enthusiastic individuals with an Agile mindset, business problem solving skills, industry knowledge of Insurance and/or Management and Technology Consulting practices to supplement our strong capabilities and fuel our continued growth. Your key responsibilities Demonstrating knowledge and experience in one or more market areas and technical skills (i.e. Policy, Billing and Claims in General Insurance or Life Insurance) Demonstrating knowledge and experience of designing and planning the implementation of new systems and technology to address business requirements Demonstrating knowledge and experience of configuring technology packages Demonstrating knowledge and experience in using tools for application development including tools for coding, testing, debugging, documenting, reviewing and reconfiguring Experience of development and operations (DevOps) practices for software configuration, integration and deployment to various platforms and operating environments. Ability to understand how merging development, quality assurance, and operations (deployment and integration) into a single, continuous set of processes improves agile delivery Demonstrating knowledge and experience to develop specific solutions to facilitate and optimize the integration of various technology components, interoperability of systems and their interfaces. Ability to integrate various architectural components such as networks, servers, system platforms and interfaces Leading Scrum teams / workstreams as part of large technology programme agile delivery in a cross countries model Managing end-to-end project delivery through effective project management, within agreed financial and time constraints Building long term trusted advisor relationships with our clients Work closely with clients to understand their fundamental business challenges and bring our experience of Insurance and Technology to enable them to transform their business Bringing insight, perspective and your experiences to clients in the insurance sector Skills and attributes for success Solution architecture; Large scale programme delivery (e.g. agile and waterfall) Technology package implementation (i.e. Guidewire, Fadata, Duckcreek, etc.) Target Operating Model; Process Automation, BPM and Digital Platforms, e.g. Pega, Mobile, Portals IT Strategy: Leading and developing a team Ability to engage with stakeholders and manage cross functional projects Ability to manage multiple stakeholder communities with varying levels of experience Intellectual strength / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered Experience of developing propositions that are current and relevant to our clients Ability to develop and deliver high quality output against stated project objectives and meet tight deadlines High level of drive, commitment to achieving solutions, and ability to work under pressure Team player and leader who openly supports, encourages and shares knowledge with colleagues Working knowledge of the different SDLC and Agile project management methods such as SAFe, Scrum, Kanban and Scrumban Strong understanding of the insurance value chain or a part of it (from distribution and customer management through to administration - servicing, underwriting & claims management) To qualify for the role you must have Experience in Insurance gained through a top tier consultancy, a specialist financial services consultancy and/or a top tier insurer Experience of working on large technology implementations from a business or technical perspective with knowledge of requirements gathering and process definition Track record of successful delivery on large technology implementations, from business requirements gathering through go-live. Ideally, you'll also have Good appreciation of current market trends and how these are likely to impact key industry players Technical grounding and proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing What we look for We look for individuals who show the potential to develop strong client relationships. Ability to demonstrate intellectual strength / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered Team players who openly support, encourage and share knowledge with colleagues What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global provider of assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
Mechanical Building Services Lead - Mission Critical (Data Centres) Location: Bristol (Hybrid/Flexible/ Remote Working Available) Salary: 56,600 - 78,400 per annum Hours: 37.5 per week A leading consultancy, recognised for its innovation in mission critical environments, is seeking a Mechanical Building Services Lead to join its specialist data centre division. Operating at the forefront of technical excellence, the organisation is known for its collaborative culture, diverse talent, and strong commitment to flexible working. As part of a high-performing multi-disciplinary team, you'll take a strategic and technical leadership role within the business, helping to shape and grow the delivery of complex data centre projects across the UK and internationally. Key Responsibilities: Client Development: Build and nurture relationships with key stakeholders within client data centre project teams. Support business growth through strategic client engagement. Technical Leadership: Drive technical excellence by developing standards, mentoring engineers, and contributing to national technical forums. Team Capability: Maintain high standards of design competence across the mechanical team. Act as the primary technical point of contact for mechanical services within the business. Market Insight: Conduct technology and competitor analysis to support strategic decision-making. Engage with suppliers and partners at both regional and national levels. Collaborative Delivery: Work closely with architecture, engineering, sales, and project teams to ensure integrated design and successful delivery. Project Management: Oversee multi-disciplinary project delivery, aligning outcomes with client and internal objectives. Ensure financial accountability and reporting on project performance. Reporting & Trends: Lead regular reporting on project health, supplier engagement, and sector trends to inform business strategy. Candidate Profile: Degree-qualified in Mechanical Engineering or a related discipline; Chartered Engineer status preferred. Demonstrable experience delivering large-scale data centre projects ( 100m+). In-depth understanding of data centre cooling systems and associated mechanical services. Strong commercial acumen and ability to lead client-facing technical discussions. Proven leadership capabilities with experience mentoring and managing engineering teams. Excellent communication and presentation skills, with confidence speaking at both internal and external events. An established professional network within the mission critical/data centre sector is highly desirable. This is a career-defining opportunity for a technical expert ready to shape the future of mission critical engineering delivery in a supportive, forward-thinking environment. We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 25, 2025
Full time
Mechanical Building Services Lead - Mission Critical (Data Centres) Location: Bristol (Hybrid/Flexible/ Remote Working Available) Salary: 56,600 - 78,400 per annum Hours: 37.5 per week A leading consultancy, recognised for its innovation in mission critical environments, is seeking a Mechanical Building Services Lead to join its specialist data centre division. Operating at the forefront of technical excellence, the organisation is known for its collaborative culture, diverse talent, and strong commitment to flexible working. As part of a high-performing multi-disciplinary team, you'll take a strategic and technical leadership role within the business, helping to shape and grow the delivery of complex data centre projects across the UK and internationally. Key Responsibilities: Client Development: Build and nurture relationships with key stakeholders within client data centre project teams. Support business growth through strategic client engagement. Technical Leadership: Drive technical excellence by developing standards, mentoring engineers, and contributing to national technical forums. Team Capability: Maintain high standards of design competence across the mechanical team. Act as the primary technical point of contact for mechanical services within the business. Market Insight: Conduct technology and competitor analysis to support strategic decision-making. Engage with suppliers and partners at both regional and national levels. Collaborative Delivery: Work closely with architecture, engineering, sales, and project teams to ensure integrated design and successful delivery. Project Management: Oversee multi-disciplinary project delivery, aligning outcomes with client and internal objectives. Ensure financial accountability and reporting on project performance. Reporting & Trends: Lead regular reporting on project health, supplier engagement, and sector trends to inform business strategy. Candidate Profile: Degree-qualified in Mechanical Engineering or a related discipline; Chartered Engineer status preferred. Demonstrable experience delivering large-scale data centre projects ( 100m+). In-depth understanding of data centre cooling systems and associated mechanical services. Strong commercial acumen and ability to lead client-facing technical discussions. Proven leadership capabilities with experience mentoring and managing engineering teams. Excellent communication and presentation skills, with confidence speaking at both internal and external events. An established professional network within the mission critical/data centre sector is highly desirable. This is a career-defining opportunity for a technical expert ready to shape the future of mission critical engineering delivery in a supportive, forward-thinking environment. We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role Our Cloud Transformation Advisory Services enables our clients to transform their business and unlock the value of cloud. We provide value-centric cloud advisory services with sector-specific expertise. Our deep skills in cloud strategy, orchestration, operating models, and cloud economics complemented by global resources help guide clients in their cloud journey and deliver business results. This is a high impact role in the Cloud Transformation capability unit contributing to strategic proposals, driving client engagement, securing new business opportunities, and mentoring a high-performing team to support consulting practice growth. Key Expectations of our Cloud Operating Model Managing Consultants: Advise clients on the impact of cloud transformation, helping them develop and implement new digitally enabled business models that leverage cloud operating models. Conduct assessments and audits of existing cloud operating models to identify areas for improvement. Monitor and evaluate the effectiveness and maturity of cloud operating model transformations, adjusting as needed to ensure success. Deliver digitally enabled business outcomes using your skills in strategy development, service management, agile delivery, DevOps, business process mapping, and organisational design. Work and communicate with all levels of an organisation to collaboratively innovate, design, and implement cloud transformations. Bring an acute sense of market trends and the challenges facing our clients, to deliver lasting and sustainable organisation transformations. Contribute to the growth and success of a top-tier consulting practice including our market offers, knowledge, and the overall strategic goals of the practice. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development: Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution: Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development: Training to support your career development and the skills demand within the company, certifications, etc. Your Profile You'll bring experience in transforming businesses through technology and re-defining the way clients operate. Comfortable working in a technology-driven environment, you will bring proven skills and experience in some of the following areas: Proven experience in managing operating model transformations with the ability to work with internal & external stakeholders. Experience of delivering business outcomes through your consulting skills to develop cloud operating models utilizing agile and lean principles as well as process flow mapping. Understanding of how operations, architecture, and organisational design need to change for cloud operations to be set up successfully. Practical experience with ITILv4 best practices and frameworks, including Incident Management, Change Management, Problem Management, and Service Desk operations. An ITILv4 Foundation or higher-level certification demonstrating formal training and understanding of ITIL processes will be highly valued. Knowledge of cloud security best practices and compliance requirements, ensuring that cloud environments are secure and adhere to industry standards and regulations. Experience in implementing platform-based operating models & designing organisation structures that enhance cloud value. Proven track record of establishing and maintaining strong relationships with key stakeholders, acting as a trusted advisor. Experience in developing and implementing tailored client engagement strategies aligned with business objectives. Evidence of having successfully delivered and led advisory engagements, driving positive outcomes and developing opportunities to deliver follow-on work. Experience in leading and supporting sales efforts, as well as shaping deal and engagement commercials. Evidence of managing teams, including multiple workstreams in complex delivery environments. Nice to have skills: Some understanding and experience with DevOps principles and practices. Understanding of different elements of a cloud adoption strategy including the structure and functions within a Cloud Centre of Excellence (CCoE). As a Senior Manager we also look for the following nice to haves: Currently working in a major Consulting firm, and/or in industry but having a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Business development - utilizing a combination of the organisation's broader pre-existing relationships, company relationships, and your own network, you'll be generating c.£1m of consulting revenues. We understand that a 'need to tick every box' can get in the way of meeting excellent candidates, so please don't hesitate to apply - we'd love to hear from you. What You'll Love About Working Here No matter the project or customer, your work will have a meaningful impact on society, businesses, and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page. Diversity & Inclusion At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to make it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent on grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, cloud, and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Ref. code: 159736 Posted on: 6 Feb 2025 Experience Level: Experienced Professionals Contract Type: Permanent Location: London, GB
Apr 25, 2025
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role Our Cloud Transformation Advisory Services enables our clients to transform their business and unlock the value of cloud. We provide value-centric cloud advisory services with sector-specific expertise. Our deep skills in cloud strategy, orchestration, operating models, and cloud economics complemented by global resources help guide clients in their cloud journey and deliver business results. This is a high impact role in the Cloud Transformation capability unit contributing to strategic proposals, driving client engagement, securing new business opportunities, and mentoring a high-performing team to support consulting practice growth. Key Expectations of our Cloud Operating Model Managing Consultants: Advise clients on the impact of cloud transformation, helping them develop and implement new digitally enabled business models that leverage cloud operating models. Conduct assessments and audits of existing cloud operating models to identify areas for improvement. Monitor and evaluate the effectiveness and maturity of cloud operating model transformations, adjusting as needed to ensure success. Deliver digitally enabled business outcomes using your skills in strategy development, service management, agile delivery, DevOps, business process mapping, and organisational design. Work and communicate with all levels of an organisation to collaboratively innovate, design, and implement cloud transformations. Bring an acute sense of market trends and the challenges facing our clients, to deliver lasting and sustainable organisation transformations. Contribute to the growth and success of a top-tier consulting practice including our market offers, knowledge, and the overall strategic goals of the practice. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development: Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution: Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development: Training to support your career development and the skills demand within the company, certifications, etc. Your Profile You'll bring experience in transforming businesses through technology and re-defining the way clients operate. Comfortable working in a technology-driven environment, you will bring proven skills and experience in some of the following areas: Proven experience in managing operating model transformations with the ability to work with internal & external stakeholders. Experience of delivering business outcomes through your consulting skills to develop cloud operating models utilizing agile and lean principles as well as process flow mapping. Understanding of how operations, architecture, and organisational design need to change for cloud operations to be set up successfully. Practical experience with ITILv4 best practices and frameworks, including Incident Management, Change Management, Problem Management, and Service Desk operations. An ITILv4 Foundation or higher-level certification demonstrating formal training and understanding of ITIL processes will be highly valued. Knowledge of cloud security best practices and compliance requirements, ensuring that cloud environments are secure and adhere to industry standards and regulations. Experience in implementing platform-based operating models & designing organisation structures that enhance cloud value. Proven track record of establishing and maintaining strong relationships with key stakeholders, acting as a trusted advisor. Experience in developing and implementing tailored client engagement strategies aligned with business objectives. Evidence of having successfully delivered and led advisory engagements, driving positive outcomes and developing opportunities to deliver follow-on work. Experience in leading and supporting sales efforts, as well as shaping deal and engagement commercials. Evidence of managing teams, including multiple workstreams in complex delivery environments. Nice to have skills: Some understanding and experience with DevOps principles and practices. Understanding of different elements of a cloud adoption strategy including the structure and functions within a Cloud Centre of Excellence (CCoE). As a Senior Manager we also look for the following nice to haves: Currently working in a major Consulting firm, and/or in industry but having a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Business development - utilizing a combination of the organisation's broader pre-existing relationships, company relationships, and your own network, you'll be generating c.£1m of consulting revenues. We understand that a 'need to tick every box' can get in the way of meeting excellent candidates, so please don't hesitate to apply - we'd love to hear from you. What You'll Love About Working Here No matter the project or customer, your work will have a meaningful impact on society, businesses, and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page. Diversity & Inclusion At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to make it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent on grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, cloud, and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Ref. code: 159736 Posted on: 6 Feb 2025 Experience Level: Experienced Professionals Contract Type: Permanent Location: London, GB
Sr. Pre-Construction Manager, EMEA Pre-Construction DESCRIPTION Amazon's Data Centers are industry leading examples of innovation in the areas of security, safety, space utilization, efficiency, and cost effectiveness. We are the global team responsible for the construction of the Amazon owned sites. The EMEA Data Center Construction team is looking for a Senior Pre-Construction Manager to serve as the primary owner of the management of pre-construction phase for Power and substations, liaising with Real Estate, Design Engineering, Construction and other critical partner teams during initial planning, conceptual design and design development; providing cost, schedule, and constructability guidance for this HV infrastructure. Key job responsibilities You will review and provide input into global standards and HV infrastructure designs. You will independently support, overview and manage complex, cross-functional HV infrastructure projects from site selection, permitting and contract execution, and keep project stakeholders informed to contribute to the performance of the team, building trust and respect in all working relationships. You will keep the projects' progress under control by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately. You will work with internal/external teams including real estate, construction legal, design engineering, construction, finance, architects, engineers, permitting agencies, developers and landlords to secure resources, scope infrastructure builds, set priorities, milestones and drive results through clearing blockers, making decisions, leading and influencing. You will conduct negotiations with general contractors and evaluate bids/proposals participating in pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with developers, general contractors and design consultants. You will evaluate site Due Diligences, schedule tracking, and identify and solve factors that may impede a successful permitted project hand-over to Amazon stakeholders. You will insist on the highest standards from yourself and others and drive accountability for results, leading externals, and potentially, internals, including coaching and/or disciplinary actions, as needed. BASIC QUALIFICATIONS 5+ years in construction site management. 7+ years of experience in conducting negotiations with general contractors and evaluate bids/proposals with detail and accuracy. 7+ years of experience in mission critical facilities and HV infrastructure projects (design, pre-construction, scheduling, construction and commissioning), or equivalent. Bachelor's degree in Construction Project Management, Architecture, Engineering, related field or equivalent trade certification. Knowledge of best practice industry safety, quality standards and local safety regulations with experience performing the role of a client within those regulations. PREFERRED QUALIFICATIONS Professional certification, such as CCM, PMP, AC or CPC. Knowledge of critical data center equipment (Generators, Uninterruptible Power Supplies, Switch-gear, Transformers, Power Feeders, Chillers, Plumbing, Fire Detection/Suppression, Air Handling Units, Computer Room Air Handling/Conditioning Units, UPS, CRAH, CRAC). Knowledge of civil, electric and mechanical engineering principles. Additional knowledge of other languages will be appreciated. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Apr 25, 2025
Full time
Sr. Pre-Construction Manager, EMEA Pre-Construction DESCRIPTION Amazon's Data Centers are industry leading examples of innovation in the areas of security, safety, space utilization, efficiency, and cost effectiveness. We are the global team responsible for the construction of the Amazon owned sites. The EMEA Data Center Construction team is looking for a Senior Pre-Construction Manager to serve as the primary owner of the management of pre-construction phase for Power and substations, liaising with Real Estate, Design Engineering, Construction and other critical partner teams during initial planning, conceptual design and design development; providing cost, schedule, and constructability guidance for this HV infrastructure. Key job responsibilities You will review and provide input into global standards and HV infrastructure designs. You will independently support, overview and manage complex, cross-functional HV infrastructure projects from site selection, permitting and contract execution, and keep project stakeholders informed to contribute to the performance of the team, building trust and respect in all working relationships. You will keep the projects' progress under control by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately. You will work with internal/external teams including real estate, construction legal, design engineering, construction, finance, architects, engineers, permitting agencies, developers and landlords to secure resources, scope infrastructure builds, set priorities, milestones and drive results through clearing blockers, making decisions, leading and influencing. You will conduct negotiations with general contractors and evaluate bids/proposals participating in pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with developers, general contractors and design consultants. You will evaluate site Due Diligences, schedule tracking, and identify and solve factors that may impede a successful permitted project hand-over to Amazon stakeholders. You will insist on the highest standards from yourself and others and drive accountability for results, leading externals, and potentially, internals, including coaching and/or disciplinary actions, as needed. BASIC QUALIFICATIONS 5+ years in construction site management. 7+ years of experience in conducting negotiations with general contractors and evaluate bids/proposals with detail and accuracy. 7+ years of experience in mission critical facilities and HV infrastructure projects (design, pre-construction, scheduling, construction and commissioning), or equivalent. Bachelor's degree in Construction Project Management, Architecture, Engineering, related field or equivalent trade certification. Knowledge of best practice industry safety, quality standards and local safety regulations with experience performing the role of a client within those regulations. PREFERRED QUALIFICATIONS Professional certification, such as CCM, PMP, AC or CPC. Knowledge of critical data center equipment (Generators, Uninterruptible Power Supplies, Switch-gear, Transformers, Power Feeders, Chillers, Plumbing, Fire Detection/Suppression, Air Handling Units, Computer Room Air Handling/Conditioning Units, UPS, CRAH, CRAC). Knowledge of civil, electric and mechanical engineering principles. Additional knowledge of other languages will be appreciated. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
About the role As an AI Scientist at Zellis you'll play a pivotal role in embedding AI-driven solutions across the Zellis HR, Workforce Management and Payroll platform and driving through their adoption. You'll work within a small, highly creative and research-driven team, designing, developing and deploying compute-efficient, powerful, and safe AI models that provide tangible value to our clients. Our mission is to redefine how AI can expand Zellis' client base, ensuring AI goes beyond surface-level functionality to drive meaningful transformation across HR and pay solutions. You'll develop and implement AI technologies that enhance automation, decision-making, and predictive capabilities. You'll also ensure our AI solutions adhere to strict ethical, privacy, and security standards while maximising business impact. At Zellis, we balance research with practical deployment, ensuring that AI innovations translate into business value. We embrace a fast-paced, entrepreneurial mindset, enabling us to iterate rapidly and refine our AI strategies based on continuous learning and real-world feedback. Key Responsibilities AI Research and Model Development Conducting research in AI, using a full range of machine learning and GenAI techniques to develop solutions across the entire HR lifecycle. Designing and optimising AI that enhances automation and decision-making. Ensuring AI models are scalable and efficient for real-world enterprise deployment. Experimenting with different machine learning and GenAI techniques, including prompt engineering, RAG (Retrieval Augmented Generation), fine-tuning of LLMs, RLHF (reinforcement learning with human feedback), and adversarial techniques. Evaluating AI model performance using statistical and business-driven metrics. Working on natural language to SQL AI transformations to extract data value. Working on natural language to other meta-language translation / transformation (e.g. LaTeX/mermail.io for diagramming, or natural language to code). Speech to text. Developing explainable AI approaches for transparency and trust. AI Integration into HR, Workforce Management, and Payroll Systems Collaborating with the Technology teams / Engineers to integrate AI solutions across all HR and payroll modules. Automating repetitive HR tasks like payroll processing and compliance checks. Implementing AI-driven workforce forecasting and scheduling. Developing AI-powered insights for HR leaders to improve talent management. Enhancing employee self-service with AI bots, assistants, and workspaces. AI Ethics, Privacy, and Security Designing AI systems that are safe, unbiased, and compliant with GDPR. Working with Legal teams to assess and mitigate AI-related risks. Ensuring AI models do not reinforce biases in HR processes. Implementing privacy-preserving techniques in AI solutions. Collaboration and Cross-Functional Work Working with Product Managers, Engineers, and business stakeholders to define AI goals. Communicating AI concepts in a business-friendly manner. Leading AI experimentation initiatives and contributing to internal strategy discussions. Engaging with customers to understand AI needs and create practical solutions. Continuous learning and innovation. Staying up-to-date with AI and ML research relevant to HR and workforce management. Exploring new techniques in deep learning and generative AI. Publishing research findings in internal reports and industry conferences. Prototype and testing AI models before full-scale deployment. Skills & Experience Technical Expertise Understanding of transformer architectures, and large-scale language models. Experience with data engineering, model optimisation, and distributed computing. Strong programming skills in JavaScript, or Python / other AI-related languages. Strong SQL and data analytics skills. Familiarity with cloud platforms (AWS and Azure) for AI deployment. Knowledge of MLOps principles for scaling AI models. Understanding of knowledge graphs, semantic search, and vector databases. AI Ethics and Responsible AI Awareness of AI ethics, bias mitigation, and fairness in models. Understanding of GDPR and compliance frameworks for AI in HR applications. Ability to design fair and interpretable AI systems. Problem Solving and Critical Thinking Strong analytical skills to improve AI model performance. Ability to develop innovative AI-driven solutions for business challenges. Business Acumen and HR Domain Knowledge Understanding of HR, payroll, and workforce management processes would be advantageous. Ability to translate AI research into commercially viable products. Experience working with HR datasets and organisational analytics. Collaboration and Communication Ability to explain AI concepts to non-technical stakeholders. Experience working in cross-functional teams. Strong documentation skills for AI research and best practices. Enthusiasm for mentoring and knowledge sharing. Adaptability and Continuous Learning Ability to work in a fast-paced, entrepreneurial setting. Willingness to experiment with emerging AI technologies. Commitment to ongoing learning in AI and HR tech. Strategic and product-focused thinking. Vision for AI-driven business expansion at Zellis. Focus on delivering measurable AI value to HR professionals. Ability to balance long-term AI research with short-term business impact. Significant experience working as a Software Engineer, with a focus on growth engineering or related field, and strong full-stack practical coding skills. Benefits & Culture At Zellis we create AI-enabled HR, workforce management and payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from our 3,000+ colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Apr 25, 2025
Full time
About the role As an AI Scientist at Zellis you'll play a pivotal role in embedding AI-driven solutions across the Zellis HR, Workforce Management and Payroll platform and driving through their adoption. You'll work within a small, highly creative and research-driven team, designing, developing and deploying compute-efficient, powerful, and safe AI models that provide tangible value to our clients. Our mission is to redefine how AI can expand Zellis' client base, ensuring AI goes beyond surface-level functionality to drive meaningful transformation across HR and pay solutions. You'll develop and implement AI technologies that enhance automation, decision-making, and predictive capabilities. You'll also ensure our AI solutions adhere to strict ethical, privacy, and security standards while maximising business impact. At Zellis, we balance research with practical deployment, ensuring that AI innovations translate into business value. We embrace a fast-paced, entrepreneurial mindset, enabling us to iterate rapidly and refine our AI strategies based on continuous learning and real-world feedback. Key Responsibilities AI Research and Model Development Conducting research in AI, using a full range of machine learning and GenAI techniques to develop solutions across the entire HR lifecycle. Designing and optimising AI that enhances automation and decision-making. Ensuring AI models are scalable and efficient for real-world enterprise deployment. Experimenting with different machine learning and GenAI techniques, including prompt engineering, RAG (Retrieval Augmented Generation), fine-tuning of LLMs, RLHF (reinforcement learning with human feedback), and adversarial techniques. Evaluating AI model performance using statistical and business-driven metrics. Working on natural language to SQL AI transformations to extract data value. Working on natural language to other meta-language translation / transformation (e.g. LaTeX/mermail.io for diagramming, or natural language to code). Speech to text. Developing explainable AI approaches for transparency and trust. AI Integration into HR, Workforce Management, and Payroll Systems Collaborating with the Technology teams / Engineers to integrate AI solutions across all HR and payroll modules. Automating repetitive HR tasks like payroll processing and compliance checks. Implementing AI-driven workforce forecasting and scheduling. Developing AI-powered insights for HR leaders to improve talent management. Enhancing employee self-service with AI bots, assistants, and workspaces. AI Ethics, Privacy, and Security Designing AI systems that are safe, unbiased, and compliant with GDPR. Working with Legal teams to assess and mitigate AI-related risks. Ensuring AI models do not reinforce biases in HR processes. Implementing privacy-preserving techniques in AI solutions. Collaboration and Cross-Functional Work Working with Product Managers, Engineers, and business stakeholders to define AI goals. Communicating AI concepts in a business-friendly manner. Leading AI experimentation initiatives and contributing to internal strategy discussions. Engaging with customers to understand AI needs and create practical solutions. Continuous learning and innovation. Staying up-to-date with AI and ML research relevant to HR and workforce management. Exploring new techniques in deep learning and generative AI. Publishing research findings in internal reports and industry conferences. Prototype and testing AI models before full-scale deployment. Skills & Experience Technical Expertise Understanding of transformer architectures, and large-scale language models. Experience with data engineering, model optimisation, and distributed computing. Strong programming skills in JavaScript, or Python / other AI-related languages. Strong SQL and data analytics skills. Familiarity with cloud platforms (AWS and Azure) for AI deployment. Knowledge of MLOps principles for scaling AI models. Understanding of knowledge graphs, semantic search, and vector databases. AI Ethics and Responsible AI Awareness of AI ethics, bias mitigation, and fairness in models. Understanding of GDPR and compliance frameworks for AI in HR applications. Ability to design fair and interpretable AI systems. Problem Solving and Critical Thinking Strong analytical skills to improve AI model performance. Ability to develop innovative AI-driven solutions for business challenges. Business Acumen and HR Domain Knowledge Understanding of HR, payroll, and workforce management processes would be advantageous. Ability to translate AI research into commercially viable products. Experience working with HR datasets and organisational analytics. Collaboration and Communication Ability to explain AI concepts to non-technical stakeholders. Experience working in cross-functional teams. Strong documentation skills for AI research and best practices. Enthusiasm for mentoring and knowledge sharing. Adaptability and Continuous Learning Ability to work in a fast-paced, entrepreneurial setting. Willingness to experiment with emerging AI technologies. Commitment to ongoing learning in AI and HR tech. Strategic and product-focused thinking. Vision for AI-driven business expansion at Zellis. Focus on delivering measurable AI value to HR professionals. Ability to balance long-term AI research with short-term business impact. Significant experience working as a Software Engineer, with a focus on growth engineering or related field, and strong full-stack practical coding skills. Benefits & Culture At Zellis we create AI-enabled HR, workforce management and payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from our 3,000+ colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
The Science of Evaluations Team AISI's Science of Evaluations team will conduct applied and foundational research focused on two areas at the core of our mission: (i) measuring existing frontier AI system capabilities and (ii) predicting the capabilities of a system before running an evaluation. Measurement of Capabilities: The goal is to develop and apply rigorous scientific techniques for the measurement of frontier AI system capabilities, so they are accurate, robust, and useful in decision making. This is a nascent area of research which supports one of AISI's core products: conducting tests of frontier AI systems and feeding back results, insights, and recommendations to model developers and policy makers. The team will be an independent voice on the quality of our testing reports and the limitations of our evaluations. You will collaborate closely with researchers and engineers from the workstreams who develop and run our evaluations, getting into the details of their key strengths and weaknesses, proposing improvements, and developing techniques to get the most out of our results. The key challenge is increasing the confidence in our claims about system capabilities, based on solid evidence and analysis. Directions we are exploring include: Running internal red teaming of testing exercises and adversarial collaborations with the evaluations teams, and developing "sanity checks" to ensure the claims made in our reports are as strong as possible. Example checks could include: performance as a function of context length, auditing areas with surprising model performance, checking for soft refusal performance issues, and efficient comparisons of system performance between pre-deployment and post-deployment testing. Running in-depth analyses of evaluations results to understand successes and failures and using these insights to create best practices for testing exercises. Developing our approach to uncertainty quantification and significance testing, increasing statistical power (given time and token constraints). Developing methods for inferring model capabilities across given domains from task or benchmark success rates, and assigning confidence levels to claims about capabilities. Predictive Evaluations: The goal is to develop approaches to estimate the capabilities of frontier AI systems on tasks or benchmarks, before they are run. Ideally, we would be able to do this at some point early in the training process of a new model, using information about the architecture, dataset, or training compute. This research aims to provide us with advance warning of models reaching a particular level of capability, where additional safety mitigations may need to be put in place. This work is complementary to both safety cases -an AISI foundational research effort-and AISI's general evaluations work. This topic is currently an area of active research, and we believe it is poised to develop rapidly. We are particularly interested in developing predictive evaluations for complex, long-horizon agent tasks, since we believe this will be the most important type of evaluation as AI capabilities advance. You will help develop this field of research, both by direct technical work and via collaborations with external experts, partner organizations, and policy makers. Across both focus areas, there will be significant scope to contribute to the overall vision and strategy of the science of evaluations team as an early hire. You'll receive coaching from your manager and mentorship from the research directors at AISI (including Geoffrey Irving and Yarin Gal), and work closely with talented Policy / Strategy leads and Research Engineers and Research Scientists. Responsibilities This role offers the opportunity to progress deep technical work at the frontier of AI safety and governance. Your work will include: Running internal red teaming of testing exercises and adversarial collaborations with the evaluations teams, and developing "sanity checks" to ensure the claims made in our reports are as strong as possible. Conducting in-depth analysis of evaluations methodology and results, diagnosing possible sources of uncertainty or bias, to improve our confidence in estimates of AI system capabilities. Improving the statistical analysis of evaluations results (e.g. model selection, hypothesis testing, significance testing, uncertainty quantification). Developing and implementing internal best-practices and protocols for evaluations and testing exercises. Staying well informed of the details and strengths and weaknesses of evaluations across domains in AISI and the state of the art in frontier AI evaluations research more broadly. Conducting research on predictive evaluations using the latest techniques from the published literature on AISI's internal evaluations, as well as conducting novel research to improve these techniques. Writing and editing scientific reports and other materials aimed at diverse audiences, focusing on synthesizing empirical results and recommendations to key decision-makers, ensuring high standards in clarity, precision, and style. Person Specification To set you up for success, we are looking for some of the following skills, experience and attitudes, but we are flexible in shaping the role to your background and expertise. Experience working within a world-leading team in machine learning or a related field (e.g. multiple first author publications at top-tier conferences). Strong track record of academic excellence (e.g. PhD in a technical field and/or spotlight papers at top-tier conferences). Comprehensive understanding of large language models (e.g. GPT-4). This includes both a broad understanding of the literature, hands-on experience with designing and running evaluations, scaling laws, fine-tuning, scaffolding, prompting. Broad experience in empirical research methodologies, potentially in fields outside of machine learning, and statistical analysis (T-shaped: some deep knowledge, lots of shallow knowledge, in e.g. experimental design, A/B testing, Bayesian inference, model selection, hypothesis testing, significance testing). Deeply care about methodological and statistical rigor, balanced with pragmatism, and willingness to get into the weeds. Experience with data visualization and presentation. Proven track record of excellent scientific writing and communication, with the ability to understand and communicate complex technical concepts for non-technical stakeholders and synthesize scientific results into compelling narratives. Motivated to conduct technical research with an emphasis on direct policy impact rather than exploring novel ideas. Have a sense of mission, urgency, and responsibility for success, demonstrating problem-solving abilities and preparedness to acquire any missing knowledge necessary to get the job done. Ability to work autonomously and in a self-directed way with high agency, thriving in a constantly changing environment and a steadily growing team. Bring your own voice and experience but also an eagerness to support your colleagues together with a willingness to do whatever is necessary for the team's success. Salary & Benefits We are hiring individuals at all ranges of seniority and experience within the research unit, and this advert allows you to apply for any of the roles within this range. We will discuss and calibrate with you as part of the process. The full range of salaries available is as follows: L4: £85,000 - £95,000 L5: £105,000 - £115,000 L6: £125,000 - £135,000 L7: £145,000 The Department for Science, Innovation and Technology offers a competitive mix of benefits including: A culture of flexible working, such as job sharing, homeworking and compressed hours. Automatic enrolment into the Civil Service Pension Scheme , with an average employer contribution of 27%. A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30. An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue. Access to a range of retail, travel and lifestyle employee discounts. The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period. Selection Process In accordance with the Civil Service Commission rules, the following list contains all selection criteria for the interview process. The interview process may vary candidate to candidate, however, you should expect a typical process to include some technical proficiency tests, discussions with a cross-section of our team at AISI (including non-technical staff), conversations with your workstream lead. The process will culminate in a conversation with members of the senior team here at AISI. Candidates should expect to go through some or all of the following stages once an application has been submitted: Initial interview Technical take home test Second interview and review of take home test Third interview Final interview with members of the senior team Required Experience We select based on skills and experience regarding the following areas: . click apply for full job details
Apr 25, 2025
Full time
The Science of Evaluations Team AISI's Science of Evaluations team will conduct applied and foundational research focused on two areas at the core of our mission: (i) measuring existing frontier AI system capabilities and (ii) predicting the capabilities of a system before running an evaluation. Measurement of Capabilities: The goal is to develop and apply rigorous scientific techniques for the measurement of frontier AI system capabilities, so they are accurate, robust, and useful in decision making. This is a nascent area of research which supports one of AISI's core products: conducting tests of frontier AI systems and feeding back results, insights, and recommendations to model developers and policy makers. The team will be an independent voice on the quality of our testing reports and the limitations of our evaluations. You will collaborate closely with researchers and engineers from the workstreams who develop and run our evaluations, getting into the details of their key strengths and weaknesses, proposing improvements, and developing techniques to get the most out of our results. The key challenge is increasing the confidence in our claims about system capabilities, based on solid evidence and analysis. Directions we are exploring include: Running internal red teaming of testing exercises and adversarial collaborations with the evaluations teams, and developing "sanity checks" to ensure the claims made in our reports are as strong as possible. Example checks could include: performance as a function of context length, auditing areas with surprising model performance, checking for soft refusal performance issues, and efficient comparisons of system performance between pre-deployment and post-deployment testing. Running in-depth analyses of evaluations results to understand successes and failures and using these insights to create best practices for testing exercises. Developing our approach to uncertainty quantification and significance testing, increasing statistical power (given time and token constraints). Developing methods for inferring model capabilities across given domains from task or benchmark success rates, and assigning confidence levels to claims about capabilities. Predictive Evaluations: The goal is to develop approaches to estimate the capabilities of frontier AI systems on tasks or benchmarks, before they are run. Ideally, we would be able to do this at some point early in the training process of a new model, using information about the architecture, dataset, or training compute. This research aims to provide us with advance warning of models reaching a particular level of capability, where additional safety mitigations may need to be put in place. This work is complementary to both safety cases -an AISI foundational research effort-and AISI's general evaluations work. This topic is currently an area of active research, and we believe it is poised to develop rapidly. We are particularly interested in developing predictive evaluations for complex, long-horizon agent tasks, since we believe this will be the most important type of evaluation as AI capabilities advance. You will help develop this field of research, both by direct technical work and via collaborations with external experts, partner organizations, and policy makers. Across both focus areas, there will be significant scope to contribute to the overall vision and strategy of the science of evaluations team as an early hire. You'll receive coaching from your manager and mentorship from the research directors at AISI (including Geoffrey Irving and Yarin Gal), and work closely with talented Policy / Strategy leads and Research Engineers and Research Scientists. Responsibilities This role offers the opportunity to progress deep technical work at the frontier of AI safety and governance. Your work will include: Running internal red teaming of testing exercises and adversarial collaborations with the evaluations teams, and developing "sanity checks" to ensure the claims made in our reports are as strong as possible. Conducting in-depth analysis of evaluations methodology and results, diagnosing possible sources of uncertainty or bias, to improve our confidence in estimates of AI system capabilities. Improving the statistical analysis of evaluations results (e.g. model selection, hypothesis testing, significance testing, uncertainty quantification). Developing and implementing internal best-practices and protocols for evaluations and testing exercises. Staying well informed of the details and strengths and weaknesses of evaluations across domains in AISI and the state of the art in frontier AI evaluations research more broadly. Conducting research on predictive evaluations using the latest techniques from the published literature on AISI's internal evaluations, as well as conducting novel research to improve these techniques. Writing and editing scientific reports and other materials aimed at diverse audiences, focusing on synthesizing empirical results and recommendations to key decision-makers, ensuring high standards in clarity, precision, and style. Person Specification To set you up for success, we are looking for some of the following skills, experience and attitudes, but we are flexible in shaping the role to your background and expertise. Experience working within a world-leading team in machine learning or a related field (e.g. multiple first author publications at top-tier conferences). Strong track record of academic excellence (e.g. PhD in a technical field and/or spotlight papers at top-tier conferences). Comprehensive understanding of large language models (e.g. GPT-4). This includes both a broad understanding of the literature, hands-on experience with designing and running evaluations, scaling laws, fine-tuning, scaffolding, prompting. Broad experience in empirical research methodologies, potentially in fields outside of machine learning, and statistical analysis (T-shaped: some deep knowledge, lots of shallow knowledge, in e.g. experimental design, A/B testing, Bayesian inference, model selection, hypothesis testing, significance testing). Deeply care about methodological and statistical rigor, balanced with pragmatism, and willingness to get into the weeds. Experience with data visualization and presentation. Proven track record of excellent scientific writing and communication, with the ability to understand and communicate complex technical concepts for non-technical stakeholders and synthesize scientific results into compelling narratives. Motivated to conduct technical research with an emphasis on direct policy impact rather than exploring novel ideas. Have a sense of mission, urgency, and responsibility for success, demonstrating problem-solving abilities and preparedness to acquire any missing knowledge necessary to get the job done. Ability to work autonomously and in a self-directed way with high agency, thriving in a constantly changing environment and a steadily growing team. Bring your own voice and experience but also an eagerness to support your colleagues together with a willingness to do whatever is necessary for the team's success. Salary & Benefits We are hiring individuals at all ranges of seniority and experience within the research unit, and this advert allows you to apply for any of the roles within this range. We will discuss and calibrate with you as part of the process. The full range of salaries available is as follows: L4: £85,000 - £95,000 L5: £105,000 - £115,000 L6: £125,000 - £135,000 L7: £145,000 The Department for Science, Innovation and Technology offers a competitive mix of benefits including: A culture of flexible working, such as job sharing, homeworking and compressed hours. Automatic enrolment into the Civil Service Pension Scheme , with an average employer contribution of 27%. A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30. An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue. Access to a range of retail, travel and lifestyle employee discounts. The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period. Selection Process In accordance with the Civil Service Commission rules, the following list contains all selection criteria for the interview process. The interview process may vary candidate to candidate, however, you should expect a typical process to include some technical proficiency tests, discussions with a cross-section of our team at AISI (including non-technical staff), conversations with your workstream lead. The process will culminate in a conversation with members of the senior team here at AISI. Candidates should expect to go through some or all of the following stages once an application has been submitted: Initial interview Technical take home test Second interview and review of take home test Third interview Final interview with members of the senior team Required Experience We select based on skills and experience regarding the following areas: . click apply for full job details
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders? If so, you would thrive in our newly established Customer Experience organization, where you can play a pivotal role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market. About the Team The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction in the UK. The position could be based anywhere in the UK and it fosters a collaborative and empowering culture aimed at achieving excellence. The mission of this team is to become a trusted partner for our customers, ensuring that their needs are met and fostering long-term relationships that drive the adoption and success of our solutions. You will report to one of the Leaders of Customer Experience, who believes in a collaborative management style that empowers team members and promotes collective success. This role offers a remote work setup, providing flexibility for team members. While there is no mandatory in-office schedule, employees are encouraged to visit the office as needed to enhance collaboration. This role requires weekly travel to approximately 10-12 or more assigned customer accounts. Depending on specific account assignments, there may also be occasional travel to other locations in the region. The ability to travel frequently is essential for building and maintaining effective relationships with customers. Your Role Build and nurture strong relationships with assigned customer accounts, acting as a trusted advisor throughout their journey with Nutanix technology. Develop and implement tailored Customer Success Plans that align with customer goals, conducting regular reviews to track progress and adapt as necessary. Monitor and improve customer satisfaction metrics, proactively addressing any concerns to enhance overall customer experience. Drive product adoption and expansion by leveraging deep technical knowledge and fostering proactive engagement with customer organizations. Collaborate with internal teams to optimize resources and ensure effective response to customer requirements and feedback. Play a pivotal role in establishing foundational processes and best practices within the customer experience team. Achieve NCX certification within the first year to enhance expertise in customer experience management and establish credibility. Advocate for customer needs and deliver constructive feedback to influence Nutanix's product development and service enhancements. What You Will Bring 5+ years of experience in customer-facing technical roles , engaging with mid-senior level stakeholders. Strong technical expertise in data center technology, virtualization, and hyper-converged solutions. Relevant technical certifications (e.g., VCDX, VCAP, NCX, NCM, NCP ) enhancing credibility. Familiarity with architectural frameworks such as ITIL and TOGAF. Proven experience in managing large-scale customer operational standards and processes. Exceptional communication and relationship-building skills, with a focus on advocacy for customer needs. Customer-centric mindset coupled with a passion for driving change and developing success strategies. Adept at collaborating with cross-functional teams and delivering feedback to enhance service delivery. Work Arrangement Remote: This position is primarily remote. There is no specific in-office requirement; however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.
Apr 25, 2025
Full time
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders? If so, you would thrive in our newly established Customer Experience organization, where you can play a pivotal role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market. About the Team The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction in the UK. The position could be based anywhere in the UK and it fosters a collaborative and empowering culture aimed at achieving excellence. The mission of this team is to become a trusted partner for our customers, ensuring that their needs are met and fostering long-term relationships that drive the adoption and success of our solutions. You will report to one of the Leaders of Customer Experience, who believes in a collaborative management style that empowers team members and promotes collective success. This role offers a remote work setup, providing flexibility for team members. While there is no mandatory in-office schedule, employees are encouraged to visit the office as needed to enhance collaboration. This role requires weekly travel to approximately 10-12 or more assigned customer accounts. Depending on specific account assignments, there may also be occasional travel to other locations in the region. The ability to travel frequently is essential for building and maintaining effective relationships with customers. Your Role Build and nurture strong relationships with assigned customer accounts, acting as a trusted advisor throughout their journey with Nutanix technology. Develop and implement tailored Customer Success Plans that align with customer goals, conducting regular reviews to track progress and adapt as necessary. Monitor and improve customer satisfaction metrics, proactively addressing any concerns to enhance overall customer experience. Drive product adoption and expansion by leveraging deep technical knowledge and fostering proactive engagement with customer organizations. Collaborate with internal teams to optimize resources and ensure effective response to customer requirements and feedback. Play a pivotal role in establishing foundational processes and best practices within the customer experience team. Achieve NCX certification within the first year to enhance expertise in customer experience management and establish credibility. Advocate for customer needs and deliver constructive feedback to influence Nutanix's product development and service enhancements. What You Will Bring 5+ years of experience in customer-facing technical roles , engaging with mid-senior level stakeholders. Strong technical expertise in data center technology, virtualization, and hyper-converged solutions. Relevant technical certifications (e.g., VCDX, VCAP, NCX, NCM, NCP ) enhancing credibility. Familiarity with architectural frameworks such as ITIL and TOGAF. Proven experience in managing large-scale customer operational standards and processes. Exceptional communication and relationship-building skills, with a focus on advocacy for customer needs. Customer-centric mindset coupled with a passion for driving change and developing success strategies. Adept at collaborating with cross-functional teams and delivering feedback to enhance service delivery. Work Arrangement Remote: This position is primarily remote. There is no specific in-office requirement; however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.
Venice in Peril Fund: Part-Time Operations Manager We are seeking a highly organised and proactive Operations Manager to ensure the smooth running of our office and support our team in achieving the charity's mission. This is a part-time role that spans various responsibilities, including administration, financial management, and event coordination. Job Description About Us Venice in Peril Fund is dedicated to the conservation of Venice's art and architecture. As a charity, we play a crucial role in raising awareness and funds to address the challenges facing this unique city. We believe in making a tangible difference, and we are looking for someone who shares this passion for our mission. About the Role We are seeking a highly organised and proactive Operations Manager to ensure the smooth running of our office and support our team in achieving the charity's mission. This is a part-time role that spans various responsibilities, including administration, financial management, event coordination, and supporter relations. Why Work for Us? Flexible, part-time working hours (24-32 hours per week, depending on your preference). Opportunity to contribute to a globally significant cause and make a tangible impact. Annual leave and pension contributions (pro rata). Central London office location with occasional opportunities to work remotely. Location: Venice in Peril Fund CIO, 75 Cowcross Street, London EC1M 6EL Salary: £32,000-£36,000 per annum (pro rata, based on 3/4 days per week) Job Requirements Skills and Experience A strong interest in Venice and its cultural heritage, with a good understanding of the city's art and architecture scenes. Proven experience in operations management, office administration, or a similar role (charity or non-profit experience is a plus). Exceptional organisational skills, with a proactive and solution-focused approach. Strong IT proficiency, including familiarity with databases (Beacon experience is an advantage). Excellent written and verbal communication skills, with an eye for detail. Knowledge of charity governance and fundraising practices. An understanding of the heritage and cultural sectors in the UK and Italy. Job Responsibilities Operational Management: Manage London office operations and technology Support team and volunteers Administer Membership database (GDPR compliance) Produce Annual Report Events/Communications: Manage website, social media, communications Coordinate newsletters and promotional materials Support events planning and execution Assist with Venice Patron Trip logistics Governance: Ensure regulatory compliance Develop heritage partnerships Write proposals and sponsor reviews
Apr 25, 2025
Full time
Venice in Peril Fund: Part-Time Operations Manager We are seeking a highly organised and proactive Operations Manager to ensure the smooth running of our office and support our team in achieving the charity's mission. This is a part-time role that spans various responsibilities, including administration, financial management, and event coordination. Job Description About Us Venice in Peril Fund is dedicated to the conservation of Venice's art and architecture. As a charity, we play a crucial role in raising awareness and funds to address the challenges facing this unique city. We believe in making a tangible difference, and we are looking for someone who shares this passion for our mission. About the Role We are seeking a highly organised and proactive Operations Manager to ensure the smooth running of our office and support our team in achieving the charity's mission. This is a part-time role that spans various responsibilities, including administration, financial management, event coordination, and supporter relations. Why Work for Us? Flexible, part-time working hours (24-32 hours per week, depending on your preference). Opportunity to contribute to a globally significant cause and make a tangible impact. Annual leave and pension contributions (pro rata). Central London office location with occasional opportunities to work remotely. Location: Venice in Peril Fund CIO, 75 Cowcross Street, London EC1M 6EL Salary: £32,000-£36,000 per annum (pro rata, based on 3/4 days per week) Job Requirements Skills and Experience A strong interest in Venice and its cultural heritage, with a good understanding of the city's art and architecture scenes. Proven experience in operations management, office administration, or a similar role (charity or non-profit experience is a plus). Exceptional organisational skills, with a proactive and solution-focused approach. Strong IT proficiency, including familiarity with databases (Beacon experience is an advantage). Excellent written and verbal communication skills, with an eye for detail. Knowledge of charity governance and fundraising practices. An understanding of the heritage and cultural sectors in the UK and Italy. Job Responsibilities Operational Management: Manage London office operations and technology Support team and volunteers Administer Membership database (GDPR compliance) Produce Annual Report Events/Communications: Manage website, social media, communications Coordinate newsletters and promotional materials Support events planning and execution Assist with Venice Patron Trip logistics Governance: Ensure regulatory compliance Develop heritage partnerships Write proposals and sponsor reviews
Vacancy No 5327 Job Title TECHNICAL SALES MANAGER - JOINERY Job Description Our client is a leading Joinery Manufacturer and due to expansion, they are seeking a dynamic individual to join their sales team as Technical Sales Manager. Ideally you would be experienced selling Joinery Products or have worked in the Builders / Timber Merchant sector it would also be an advantage to have a good understanding of the construction sector. This position is a Senior Role so will require an experienced individual that has the ability to establish & build relationships at both site and buyer level. Reporting to: Managing Director As Technical Sales Manager you will be working along with the sales team you will be promoting the companies Joinery Products to exciting sectors including Interior Designers, Main Contractors, Developers, Fit Out Companies, Construction Companies & Architects. Key Responsibilities as Technical Sales Manager To develop both new & existing clients Assist in the preparation & delivery of technical presentations Collaborate with the production team to understand product features and benefits Quoting and costing customer requirements Understanding customer needs and requirements, research accounts, identify key players Maintain & expand your database Seeking out active sites and making the necessary contacts and winning enquiries & ultimately the business Knowledge, Skills and Experience Required Proven experience in sales ideally in the Joinery Sector Experience within the building supply trade essential General Construction knowledge essential & knowledge of the Construction sector Self motivated with the ability to work with a minimum of supervision Confident and professional telephone manner Effective communication skills Customer focused with sound commercial skills. Good IT skills & PC literate and experience with Microsoft Outlook Location/Area SOUTH EAST Salary Competitive remuneration package
Apr 25, 2025
Full time
Vacancy No 5327 Job Title TECHNICAL SALES MANAGER - JOINERY Job Description Our client is a leading Joinery Manufacturer and due to expansion, they are seeking a dynamic individual to join their sales team as Technical Sales Manager. Ideally you would be experienced selling Joinery Products or have worked in the Builders / Timber Merchant sector it would also be an advantage to have a good understanding of the construction sector. This position is a Senior Role so will require an experienced individual that has the ability to establish & build relationships at both site and buyer level. Reporting to: Managing Director As Technical Sales Manager you will be working along with the sales team you will be promoting the companies Joinery Products to exciting sectors including Interior Designers, Main Contractors, Developers, Fit Out Companies, Construction Companies & Architects. Key Responsibilities as Technical Sales Manager To develop both new & existing clients Assist in the preparation & delivery of technical presentations Collaborate with the production team to understand product features and benefits Quoting and costing customer requirements Understanding customer needs and requirements, research accounts, identify key players Maintain & expand your database Seeking out active sites and making the necessary contacts and winning enquiries & ultimately the business Knowledge, Skills and Experience Required Proven experience in sales ideally in the Joinery Sector Experience within the building supply trade essential General Construction knowledge essential & knowledge of the Construction sector Self motivated with the ability to work with a minimum of supervision Confident and professional telephone manner Effective communication skills Customer focused with sound commercial skills. Good IT skills & PC literate and experience with Microsoft Outlook Location/Area SOUTH EAST Salary Competitive remuneration package
Job ID: Amazon Development Centre (London) Limited We are looking for a passionate, talented, and inventive Applied Scientist with a strong machine learning background to help build industry-leading language technology powering Rufus, our AI-driven search and shopping assistant, helping customers with their shopping tasks at every step of their shopping journey. This innovative role focuses on developing conversation-based, multimodal shopping experiences, utilizing multimodal large language models (MLLMs), generative AI, advanced machine learning (ML) technologies and computer vision. Our mission in conversational shopping is to make it easy for customers to find and discover the best products to meet their needs by helping with their product research, providing comparisons and recommendations, answering product questions, enabling shopping directly from images or videos, providing visual inspiration, and more. We do this by pushing the SoTA in Natural Language Processing (NLP), Generative AI, Multimodal Large Language Model (MLLM), Natural Language Understanding (NLU), Machine Learning (ML), Retrieval-Augmented Generation (RAG), Computer Vision, Responsible AI, LLM Agents, Evaluation, and Model Adaptation. Key job responsibilities As an Applied Scientist on our team, you will be responsible for the research, design, and development of new AI technologies that will shape the future of shopping experiences. You will play a critical role in driving the development of multimodal conversational systems, in particular those based on large language models, information retrieval, recommender systems and knowledge graph, to be tailored to customer needs. You will handle Amazon-scale use cases with significant impact on our customers' experiences. You will collaborate with scientists, engineers, and product partners locally and abroad. Your work will include inventing, experimenting with, and launching new features, products and systems. You will: Perform hands-on analysis and modelling of enormous multimodal datasets to develop insights into how to best help customers throughout their shopping journeys. Use deep learning, ML and MLLM techniques to create scalable language model centric solutions for building shopping assistant systems based on a rich set of structured and unstructured contextual signals. Innovate new methods for understanding, extracting, retrieving and summarising contextual information that allows for the effective grounding of MLLMs, considering memory, compute, latency and quality. Drive end-to-end MLLM projects that have a high degree of ambiguity, scale and complexity. Build models, perform offline and A/B test experiments, optimize and deploy your models into production, working closely with software engineers. Establish automated processes for large-scale data analysis and generation, machine-learning model development, model validation and serving. Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports and publish your work at internal and external conferences. About the team You will be part of a dynamic science team based in London, working alongside over 100 engineers, designers and product managers, focused on shaping the future of AI-driven shopping experiences at Amazon. This team works on every aspect of the shopping experience, from understanding multimodal user queries to planning and generating answers that combine text, image, audio and video. BASIC QUALIFICATIONS - PhD, or a Master's degree and experience in CS, CE, ML or related field - Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning - Experience programming in Java, C++, Python or related language - Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing - Experience in building machine learning models for business applications PREFERRED QUALIFICATIONS - Experience with generative deep learning models applicable to the creation of synthetic humans like CNNs, GANs, VAEs and NF - Experience with popular deep learning frameworks such as MxNet and Tensor Flow - Experience developing and implementing deep learning algorithms, particularly with respect to computer vision algorithms - Have publications at top-tier peer-reviewed conferences or journals - Experience leveraging and augmenting a large code base of computer vision libraries to deliver new solutions. - Experience deploying solutions to AWS or other cloud platforms. - Excellent communication skills, solid work ethic, and a strong desire to write production-quality code. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.
Apr 25, 2025
Full time
Job ID: Amazon Development Centre (London) Limited We are looking for a passionate, talented, and inventive Applied Scientist with a strong machine learning background to help build industry-leading language technology powering Rufus, our AI-driven search and shopping assistant, helping customers with their shopping tasks at every step of their shopping journey. This innovative role focuses on developing conversation-based, multimodal shopping experiences, utilizing multimodal large language models (MLLMs), generative AI, advanced machine learning (ML) technologies and computer vision. Our mission in conversational shopping is to make it easy for customers to find and discover the best products to meet their needs by helping with their product research, providing comparisons and recommendations, answering product questions, enabling shopping directly from images or videos, providing visual inspiration, and more. We do this by pushing the SoTA in Natural Language Processing (NLP), Generative AI, Multimodal Large Language Model (MLLM), Natural Language Understanding (NLU), Machine Learning (ML), Retrieval-Augmented Generation (RAG), Computer Vision, Responsible AI, LLM Agents, Evaluation, and Model Adaptation. Key job responsibilities As an Applied Scientist on our team, you will be responsible for the research, design, and development of new AI technologies that will shape the future of shopping experiences. You will play a critical role in driving the development of multimodal conversational systems, in particular those based on large language models, information retrieval, recommender systems and knowledge graph, to be tailored to customer needs. You will handle Amazon-scale use cases with significant impact on our customers' experiences. You will collaborate with scientists, engineers, and product partners locally and abroad. Your work will include inventing, experimenting with, and launching new features, products and systems. You will: Perform hands-on analysis and modelling of enormous multimodal datasets to develop insights into how to best help customers throughout their shopping journeys. Use deep learning, ML and MLLM techniques to create scalable language model centric solutions for building shopping assistant systems based on a rich set of structured and unstructured contextual signals. Innovate new methods for understanding, extracting, retrieving and summarising contextual information that allows for the effective grounding of MLLMs, considering memory, compute, latency and quality. Drive end-to-end MLLM projects that have a high degree of ambiguity, scale and complexity. Build models, perform offline and A/B test experiments, optimize and deploy your models into production, working closely with software engineers. Establish automated processes for large-scale data analysis and generation, machine-learning model development, model validation and serving. Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports and publish your work at internal and external conferences. About the team You will be part of a dynamic science team based in London, working alongside over 100 engineers, designers and product managers, focused on shaping the future of AI-driven shopping experiences at Amazon. This team works on every aspect of the shopping experience, from understanding multimodal user queries to planning and generating answers that combine text, image, audio and video. BASIC QUALIFICATIONS - PhD, or a Master's degree and experience in CS, CE, ML or related field - Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning - Experience programming in Java, C++, Python or related language - Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing - Experience in building machine learning models for business applications PREFERRED QUALIFICATIONS - Experience with generative deep learning models applicable to the creation of synthetic humans like CNNs, GANs, VAEs and NF - Experience with popular deep learning frameworks such as MxNet and Tensor Flow - Experience developing and implementing deep learning algorithms, particularly with respect to computer vision algorithms - Have publications at top-tier peer-reviewed conferences or journals - Experience leveraging and augmenting a large code base of computer vision libraries to deliver new solutions. - Experience deploying solutions to AWS or other cloud platforms. - Excellent communication skills, solid work ethic, and a strong desire to write production-quality code. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.
London/Cardiff/UK Remote £105,000 - £140,000 + Benefits About our Machine Learning Team for Personalisation: Personalisation is central to Monzo's mission-to make money work for everyone. By delivering tailored recommendations, proactive insights, and intuitive experiences, we help customers make better financial decisions while strengthening their connection with the bank. Every model we build directly enhances the banking experience, making it more seamless, engaging, and rewarding. Our Personalisation Data team brings together experts across four key disciplines: Analytics Engineers, Data Analysts, Machine Learning Scientists, and Data Scientists. As a Lead Machine Learning Scientist, you'll develop models that make every customer interaction more relevant and timely, ensuring they receive products and services tailored to their needs. From intelligent recommendations and predictive insights to seamless discovery and real-time personalisation, our Machine Learning Scientists tackle challenges that directly improve customer outcomes. Whether it's surfacing the right savings product at the perfect moment, helping customers manage their spending, or simplifying financial planning, our work makes banking smarter, more intuitive, and truly customer-first. What you'll be working on: A Lead Machine Learning Scientist at Monzo is a technical Individual Contributor (IC) leadership position. As a technical Machine Learning expert, working with billions of rows of data stored on a modern cloud native data platform, we'll be expecting you to leverage your deep experience of developing and deploying advanced Machine Learning models. Your work may involve segmentation models to better understand customer behaviors, contextual bandits for optimising real-time decisions, or personalised ranking algorithms that improve search and discovery. You'll also build scalable, explainable, and responsible AI solutions that enhance trust, transparency, and the overall customer experience. The technical approaches you take to help solve customer problems will be very much in your hands and we'll strongly encourage and support experimentation and innovation. We'll be expecting you to justify and demonstrate effectiveness along the way, making sure the approach meets our business and customer needs. Your day-to-day: As a technical individual contributor, you'll be providing technical leadership and shipping highly impactful ML-based solutions. You'll be embedded in a cross functional product squad, working closely with product managers, data scientists, backend engineers and designers in an agile environment. You'll also be a technical leader within the Machine Learning discipline, helping to steer technical work and drive up standards. This will involve: Working with stakeholders across the organization to identify and scope out the most impactful opportunities to tackle business problems in personalisation. Leading the design and development of advanced real time Machine Learning models, for example exploring how recent advances in machine learning (neural network, graph-based, and sequence-based architectures, LLMs) can drive improvements in our ability to deliver personalised user experiences. Providing technical leadership to drive up levels of technical expertise and best practice across the Machine Learning discipline, leading by example and mentoring others. Working closely with our ML platform team to steer the ongoing development of tools to enable rapid iteration of models and optimisations of the full ML model lifecycle. You should apply if: What we're doing here at Monzo excites you! You have a multiple year track record of excellence leading the development and deployment of advanced Machine Learning models to tackle real business problems preferably in a fast moving tech company. You have experience developing and shipping state of the art ML architectures to production and delivering business impact. You're impact driven and excited to own the end to end journey that starts with a business problem and ends with your solution having a measurable impact in production. You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so. You have extensive experience writing production Python code and a strong command of SQL. You are comfortable using them every day, and keen to learn Go lang which is used in many of our backend microservices. You're comfortable working in a team that deals with ambiguity and have experience helping your team and stakeholders resolve that ambiguity. You want to be involved in building a product that you (and the people you know) use every day. You have a product mindset: you care about customer outcomes and you want to make data-informed decisions. You're excited about fast-moving developments in Machine Learning and can communicate those ideas to colleagues who are not familiar with the domain. You're adaptable, curious and enjoy learning new technologies and ideas. Nice to haves: Experience working on personalisation problems for consumer applications. Commercial experience writing critical production code and working with microservices. The interview process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30 minute recruiter call. 45 minute call with hiring manager. 1 take home task. 3 x 1-hour video calls with various team members. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on . Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What's in it for you: ️ We can help you relocate to the UK. We can sponsor visas. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences. And much more, see our full list of benefits here . If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.
Apr 25, 2025
Full time
London/Cardiff/UK Remote £105,000 - £140,000 + Benefits About our Machine Learning Team for Personalisation: Personalisation is central to Monzo's mission-to make money work for everyone. By delivering tailored recommendations, proactive insights, and intuitive experiences, we help customers make better financial decisions while strengthening their connection with the bank. Every model we build directly enhances the banking experience, making it more seamless, engaging, and rewarding. Our Personalisation Data team brings together experts across four key disciplines: Analytics Engineers, Data Analysts, Machine Learning Scientists, and Data Scientists. As a Lead Machine Learning Scientist, you'll develop models that make every customer interaction more relevant and timely, ensuring they receive products and services tailored to their needs. From intelligent recommendations and predictive insights to seamless discovery and real-time personalisation, our Machine Learning Scientists tackle challenges that directly improve customer outcomes. Whether it's surfacing the right savings product at the perfect moment, helping customers manage their spending, or simplifying financial planning, our work makes banking smarter, more intuitive, and truly customer-first. What you'll be working on: A Lead Machine Learning Scientist at Monzo is a technical Individual Contributor (IC) leadership position. As a technical Machine Learning expert, working with billions of rows of data stored on a modern cloud native data platform, we'll be expecting you to leverage your deep experience of developing and deploying advanced Machine Learning models. Your work may involve segmentation models to better understand customer behaviors, contextual bandits for optimising real-time decisions, or personalised ranking algorithms that improve search and discovery. You'll also build scalable, explainable, and responsible AI solutions that enhance trust, transparency, and the overall customer experience. The technical approaches you take to help solve customer problems will be very much in your hands and we'll strongly encourage and support experimentation and innovation. We'll be expecting you to justify and demonstrate effectiveness along the way, making sure the approach meets our business and customer needs. Your day-to-day: As a technical individual contributor, you'll be providing technical leadership and shipping highly impactful ML-based solutions. You'll be embedded in a cross functional product squad, working closely with product managers, data scientists, backend engineers and designers in an agile environment. You'll also be a technical leader within the Machine Learning discipline, helping to steer technical work and drive up standards. This will involve: Working with stakeholders across the organization to identify and scope out the most impactful opportunities to tackle business problems in personalisation. Leading the design and development of advanced real time Machine Learning models, for example exploring how recent advances in machine learning (neural network, graph-based, and sequence-based architectures, LLMs) can drive improvements in our ability to deliver personalised user experiences. Providing technical leadership to drive up levels of technical expertise and best practice across the Machine Learning discipline, leading by example and mentoring others. Working closely with our ML platform team to steer the ongoing development of tools to enable rapid iteration of models and optimisations of the full ML model lifecycle. You should apply if: What we're doing here at Monzo excites you! You have a multiple year track record of excellence leading the development and deployment of advanced Machine Learning models to tackle real business problems preferably in a fast moving tech company. You have experience developing and shipping state of the art ML architectures to production and delivering business impact. You're impact driven and excited to own the end to end journey that starts with a business problem and ends with your solution having a measurable impact in production. You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so. You have extensive experience writing production Python code and a strong command of SQL. You are comfortable using them every day, and keen to learn Go lang which is used in many of our backend microservices. You're comfortable working in a team that deals with ambiguity and have experience helping your team and stakeholders resolve that ambiguity. You want to be involved in building a product that you (and the people you know) use every day. You have a product mindset: you care about customer outcomes and you want to make data-informed decisions. You're excited about fast-moving developments in Machine Learning and can communicate those ideas to colleagues who are not familiar with the domain. You're adaptable, curious and enjoy learning new technologies and ideas. Nice to haves: Experience working on personalisation problems for consumer applications. Commercial experience writing critical production code and working with microservices. The interview process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! 30 minute recruiter call. 45 minute call with hiring manager. 1 take home task. 3 x 1-hour video calls with various team members. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on . Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What's in it for you: ️ We can help you relocate to the UK. We can sponsor visas. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences. And much more, see our full list of benefits here . If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.