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Job Summary: Technical Analysts play an integral role in providing a high-quality support service to our customers. This role is on-site daily in Edinburgh. The primary function of the role is to respond to customer IT support calls in a polite and efficient manner. The individual should be comfortable liaising with customers in person, over the phone or via email; possess a familiarity of clients within the Xerox group of companies and the ability to access all relevant support tools and information as required. Technical Analysts are expected to provide user guidance, perform service requests, maintenance and monitoring tasks and respond to alerts. They should also have excellent personal presentation and interpersonal skills in face to face client environments. As well as have the ability to work as a 'Team Player' in and amongst an ever developing and growing team. In order to perform the required function, it is essential the Technician has detailed technical knowledge of network infrastructure topology and support. Technical Analysts must have a good understanding and ability to work unsupervised on desktop, network and server support. The Technical Analyst will play a crucial role in defining and evolving on the phone and in-person service delivery, this person will be integral to the mentoring and developing of the 1st Line Engineers in assisting with escalated calls and professional support. The Technical Analyst will also be expected to: Provide level 2 support for key incidents and issues related to our clients Provide problem management and technical analysis Maintain existing infrastructure systems Ensure that systems are patched and maintained in accordance with the clients and organisation's expectations Work with the SDM and Infrastructure Specialist team to ensure that any risks to availability or performance are identified During exceptional busy period it may be necessary to support the Service Desk 1st line team to ensure the call answering KPI's are maintained The Technical Analyst will play a crucial role in defining and evolving on the phone and in-person service delivery, this person will be integral to the mentoring and developing of the 1st Line Engineers in assisting with escalated calls and professional support Key Responsibilities: Diagnose and resolve level 2 incidents and aim to meet response and resolution within predetermined SLA's Provide onsite and remote desktop and server support Build rapport with all new and existing clients to develop positive working relationships Co-operation to promote the development of the service desk team and the success of the company as a whole Manage, update and close tickets in the call queue. Actively chase suppliers or resolution groups for resolution to incidents or problems. Support the Service Desk team during busy periods to ensure call answering KPI's are maintained. Proactively identify areas for improvement in conjunction with the Service Desk Manager and Service Delivery Manager Develop operational run books and knowledge base information Work as part of a team to implement/design new solutions. Working with 2nd line resources across the organisation to resolve or escalate problems. Act as an incident escalation point within in an ITIL Service Desk environment for the 1st Line Engineers. Ticket logging, escalating and regular feedback to the Service Desk Manager and Service Delivery Manager Ensure infrastructure is secure and meets security guidelines. Mentor team members on best practice. Develop and maintain run books. Ensure configuration documents are up to date. Ensure service processes for change, configuration and problem management are adhered to at all times. Raise Change Requests Be professional and courteous to colleagues and the clients. General Responsibilities: To support your colleagues, wherever practicable, to ensure they meet their objectives. To support the Board of Directors and Management Team in delivering change that benefits the business as a whole. To adhere to Xerox Equal Opportunities policy in all activities, and to actively promote equality of opportunity wherever possible. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To work in accordance with the Data Protection Act and to ensure that all new systems are reported to your Data Protection Controller. To undertake such other duties as may be reasonably expected. To provide a healthy and comfortable working environment, smoking is prohibited throughout the company's premises, except in specially designated areas. Required Skills and Experience: Good understanding of IT infrastructure Knowledge of desktop, server, printers and storage hardware and their components Knowledge of network devices and their roles Ability to plan, organize and adapt to changing job tasks within own role Open to respond to feedback and committed to self-development Team worker and 'can do' attitude Strong verbal and written communication skills Excellent customer facing, communication, interpersonal and presentation skills Strong analytical, logical and troubleshooting skills At least two years' experience working in a customer facing IT support environment Proficient in the use and support of: Microsoft Office 365 Microsoft Windows client Microsoft Windows Server Active Directory DNS, DHCP Printer Hardware Network cabling Mitel Telephony Mac desktop OSX Microsoft Exchange Remote Desktop Citrix XenDesktop and XenServer VMWare ESXi Email Relay and antispam Veeam Sonicwall routers Dell and HP server and network hardware Managed print solutions Hosted Telephone systems Desired Skills and Experience: Experience supporting clients in a legal environment MCSA, MCSE Citrix CCA, CCP, CCE VMWare VCA, VCP, VCAP, VCIX, VCDX ITIL foundation IT related degree Mitel accreditation

Senior Data Scientist - Ops Team Hybrid in London, UK We're looking for a Senior Data Scientist As a senior data scientist in our Operations Strategy team, you'll help us use data-driven insights to make strategic improvements to the service our Operations teams provide to our customers. The company Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. We've already made several billion in funding available to more than 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We'll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science, and a 5-star customer service. The role As a Senior Data Scientist in our Operations Strategy team, the data-driven insights that you produce will help us make strategic improvements to our ways of working in our UK and Germany Operations teams (currently c.180 people, across London, Leeds, and Frankfurt). You will play a crucial role working to set up and analyse tests, and to build statistical models which will allow us to better understand the value of the work carried out by our Operations teams. This allows us to continue improving the efficiency and effectiveness of our Operations teams, all while maintaining an exceptional level of customer service. Responsibilities: You'll work very closely with the Head of Operations Strategy, Operations staff and other stakeholders to ensure that your work aligns closely with business goals and achieves valuable commercial outcomes. Design experiments to compare the performance of different strategies and evaluate them rigorously to make unbiased decisions. Share your findings and modelling with the wider business to impact our strategy. We live and breathe data as a company, so Data Scientists have a key role in the decision-making. Independently build data science solutions and statistical models to solve our business problems, with full responsibility in the solution design. Promote analytical rigour within the team, ensuring that our experimental designs are correctly defined and that we evaluate tests without bias. Join our community of Analysts/Data Scientists/Statisticians to ensure alignment in methodology across iwoca. You'll be part of a peer group with whom you can discuss best practices or the latest advances so that you share and deepen your technical expertise. Build deep expertise in Operations processes across the full range of the customer journey, from signup through to collections. The projects Here are some examples of projects you might work on: Setting up, monitoring and analysing split tests, to help understand the value of operations activities. This could include determining the ROI of different types of outbound calls that are made by our Account Managers and using this to prioritise these calls effectively to maximise the effectiveness of the team. Building predictive models based on customer satisfaction data, to determine whether changes that are made to operations' processes genuinely improve customer satisfaction. Building statistical models to enhance the ability of operations teams to do accurate forecasting and capacity planning. The requirements Essential: A PhD in a relevant numerate discipline or previous experience in solving business problems in industry with statistics or machine learning techniques. Ability to dive deep into the business context and translate data into actionable insights. Strong problem-solving skills in probability and statistics. Proficiency with data manipulation and modelling tools, for example, pandas, statsmodels, and R. Self-driven with the capability to efficiently manage projects end-to-end. Excellent communication skills, you tailor your communication style and the technical detail according to your audience. Bonus: Python experience (we mostly work in Python). Experience with experimental design and Bayesian analysis. The salary The salary range is £60,000 - £90,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value thought and skill diversity, and encourage you to explore new areas of interest to help us innovate and improve our products and services. The offices We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks. Events and clubs, like bingo, comedy nights, yoga classes, football, etc. The benefits Medical insurance from Vitality, including discounted gym membership, and a private GP service for you, your partner, and your dependents. 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional 5 days of annual leave, unlimited unpaid leave, and one-month fully paid sabbatical after 4 years. Instant access to emotional and mental health support with our partner, Spill. Pension and share options. Generous parental leave and a nursery tax benefit scheme to help you save money. Paid volunteering day to support your chosen charity. Cycle-to-work scheme and electric car scheme. Two company retreats a year, we've been to France, Italy, Spain and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.

Title: Reporting Analyst Location: Leeds City Centre (3 days a week onsite) Salary: Up to 45,000 + Bonus & Benefits Hybrid Working, 25 days holiday, private health, great pension Are you ready to make a meaningful impact through your work? Join the team as a Reporting Analyst within an innovative investment business, a collaborative venture born from three prestigious Northern universities. These universities play a pivotal role in driving forward healthcare and deep-tech innovations, contributing significantly to the nation's progress. In fostering these breakthroughs, the company is not only investing in ideas but also positively transforming lives through funded start-up businesses. The level of commitment extends to offering comprehensive business support and networking opportunities that empower and enable these start-ups to flourish. Responsibilities: As a Reporting Analyst, you will play a key part in supporting the business grow, highlighting key trends and providing value-add analysis. Responsibilities include: Aggregating and analysing financial and non-financial portfolio reporting Analysing financial and non-financial trends in the venture capital / private equity market ESG data analysis Regulatory data returns Shareholder reporting Pipeline and coverage analysis Ad hoc analysis and performing other relevant duties when needed Experience / Skills: Experience as a reporting analyst, preferably in a financial services environment High attention to detail Good business acumen Expert Microsoft 365 user (Word, Powerpoint, Outlook, Excel), including powerpoint slide production to an advanced level and advanced Excel formulae Confident with different IT systems, preferably with administrator role experience Experience of I-level and Microsoft Dynamics, but not essential Excellent written and verbal communication skills Exceptional interpersonal skills Comfortable handling confidential information Multi-tasking and time-management skills, with the ability to prioritise tasks Why Join: Fascinating Sector: Immerse yourself in captivating subject matter while shaping the growth and triumph of revolutionary breakthroughs. Unparalleled Success: Boasting multiple significant accomplishments already, the plan is to triple in value over the next 3-5 years. This presents an exceptional opportunity to be an integral part of this dynamic growth story Hybrid working 3 days in office and 2 from home Great pension with the company contributing 10% if the employee contributes 5% Private health insurance In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

A successful company based in Maidenhead is seeking a Product Manager to join their highly entrepreneurial and experienced team. As a Product Manager you'll be responsible for the creation and evolution of exciting products which meet the needs of their customers and the business. Responsibilities • Support Product Management by creating epics and user stories to enable applicable development for at least 2 sprints of prioritized user stories • Work closely with the Scrum team to help clarify stories as required • Compile test results to provide data for use in solving problems • Perform engineering level tests to find defects; troubleshoot and debug development and production issues, collaborating with QA Engineers to develop optimal product test plans • Work with Product Owner to clarify and estimate feature work • Work with QA Engineers to develop optimal product test plans and resolve new feature issues as QA finds bugs during release stabilization Knowledge, Skills and Abilities • Bachelors degree in business, computer science or equivalent field plus c 2 years experience working as a business analyst, product manager, product owner or similar role OR equivalent experience • Highly motivated self-starter with a desire to help others and take action • Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms • Ability to independently work as a contributing member in a high-paced and focused team • Ability to multi-task and prioritize tasks with competing deadlines • Strong problem-solving and analytical skills with the ability to work under pressure • Ability to socialize ideas and influence decisions without direct authority • Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions • Considers best-practice standards, as well as departmental policies and procedures • Excellent written and verbal communication skills • Excellent organizational, time management and multi-tasking skills • Understanding of product and sprint backlog tracking, burn-down metrics, velocity, and work breakdowns • Understands the fundamentals of software development processes and procedures If this sounds of interest, please apply today.

Job Title: Digital Marketing Specialist Salary: Up to 45,000 DOE Location: Nottingham (Hybrid) Are you a strategic thinker with a passion for building brands and driving growth through data-driven campaigns? If you have a knack for crafting compelling brand narratives and leveraging PPC and Paid Media to connect with audiences, we want you! What We Offer: Performance bonuses. Flexible working arrangements. Opportunities for professional development. A vibrant and supportive company culture. What You'll Do: Brand Strategy: Develop and execute brand marketing plans that align with business goals. PPC & Paid Media: Oversee campaigns across Google Ads, social platforms, and other paid channels Performance Analytics: Track and report on campaign performance Content Collaboration: Work closely with creative teams to produce on-brand ads and messaging. Market Research: Analyze trends, competitors, and audience behavior to refine campaigns. Cross-Functional Coordination: Partner with product, sales, and creative teams What You'll Bring: Proven experience in brand management and digital marketing (3+ years preferred). Expertise in PPC platforms like Google Ads, Meta Ads, and analytics tools. A balance of creative vision and analytical thinking. Exceptional communication and project management skills. Strong knowledge of market trends and brand positioning strategies. If you have a creative mindset with the ability to think outside the box and generate innovative ideas. Please apply and submit your CV! You can contact (url removed) or (phone number removed). Key Words: Digital Marketing Specialist, Digital Marketing Manager, Digital Strategist, Digital Marketing Lead, Digital Marketing Executive, Digital Marketing Analyst, Digital Marketing Coordinator, Digital Marketing Consultant, Marketing Agency, SEO, PPC, Social Media, Content Creation In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Service Delivery Analyst Location: Stoke/Manchester About us A leading and expanding motor insurance group, renowned for staff reward and recognition, is looking to add to our Service Delivery Team. Purpose of role : The purpose of the Service Delivery Analyst is to embed control and governance processes to protect and improve service, in line with business requirements and industry best practice. The Service Delivery Analyst must have a broad range of skills and Service Management process experience. They must have the ability to understand current and future business needs, and to ensure service impact is kept to a minimum through Major Incident, Change, IT Service Continuity, Disaster Recovery, Problem, Configuration and Risk Management processes. Collaborating with operations teams to identify and resolve the root causes of service performance failures, and to drive service improvements. Evaluating and managing the smooth transition of change in to live service. Key responsibilities & accountabilities: Specialist experience in; Change Management, Major Incident, IT Service Continuity, Disaster Recovery, Risk Management, Service Reporting, Problem Management Responsible for protecting service operations through change control and governance. Collaborating with operations teams to identify and resolve the root causes of service performance failures, and to drive service improvements. Improving process compliance and efficiency. Embedding service management processes and improve maturity. Drive process quality as defined by expected process outcomes, customer alignment and business value through measurement of overall effectiveness. Administration of Change Management activities, including leading the Change Advisory Board (CAB), producing agendas and minutes, the production of management information, owning requests for changes (RFCs) and the change schedule. To assist with the maintenance and development of the Configuration Management Database To co-ordinate and communicating rapid and effective response to major incidents. To compile major incident reviews and facilitate the management of major incident root-cause identification and resolution. To assist the Service Desk Manager and Service Delivery Manager with business communications in relation to service outages, planned changes and project work. Governing the Problem, Change, IT Service Continuity, Transition and Risk management process and artefacts, providing support (where applicable) to the technical and business colleagues to guide their progress. Providing a centrally managed view of service continuity and risk progress, management information and trends. Govern and champion the IT SC and Risk Management process across Technology and the business. Co-ordinate, plan and execute service continuity and disaster recovery plans. Produce management information on the status of BC and DR plans, including KPIs on their performance through test exercises. Review, maintain and update Technology department s risk register and clearly articulate risks to the business. Prepare, assign and track remediation activities for each risk Support risk assessment of current information technology infrastructure, application and services Support maintaining the Service Catalogue and Service Level Framework. Understanding business drivers and service management impact across the IT technical estate and customer base to ensure that services contribute to business outcomes. Effectively communicate with project managers and 3rd party suppliers, evaluating change requirements against other planned change activity in the interest of protecting service. Defining and reporting on KPI metrics, including service review and availability reports: Ability to measure and communicate key performance metrics for IT services and analyse data to discover opportunities for service improvement, justify efforts to achieve targets and to intervene where corrective action is required. Assist in, and support activity in other areas of ISS IT Operations as required, including Service Delivery, IT Infrastructure, Information Security and IT Administration

We are looking for an exceptional candidate to lead the development of our carbon market data and analytical products. You will oversee the technical aspects of our expanding range of products to support the global carbon market, including data analysis, economic forecasting, client interface and report writing/editing (for both clients and the public). You will have management responsibility for teams of analysts covering different topics. You will be driven, a creative thinker and intellectually curious. You should be able to effectively manage your own time and that of your teams and be capable of communicating complex issues in verbal and written format. You will also be passionate about improving the state of the world and addressing the challenge of climate change through the power of markets. Key Responsibilities Overseeing development of new product offerings in response to evolving client needs, shifting market dynamics and the competitive landscape. This will include close cooperation with peers from the Carbon Markets division of MSCI and wider teams to define and execute Go-To-Market strategies for successful product launches. Managing teams of product analysts to support the delivery and expansion of product offerings. Overseeing improvements to existing analytical products for Carbon Markets, including hands-on involvement with our market forecast, nature and geospatial models. Working closely with colleagues in UK, US and India to continually advance the data and insights. Communicating insights - both internally and externally through regular and ad hoc reports, direct analyst calls, webinars and conferences. Qualifications Strong academic track record, combined with >15 years of relevant work experience. Degrees in economics or finance, specifically in the energy or environmental sector. Exceptional analytical skills to focus on details as well as larger picture. Ability to manage multiple projects simultaneously and prioritise accordingly. People-person with proven ability to build and maintain internal and external relationships. Ability to extract insights and communicate complex issues to senior-level audiences. What We Offer You Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You'll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email and indicate the specifics of the assistance needed.

As the Head of CLCM Customer Analytics, you'll have responsibility for the analytics strategy for our Customer Lifecycle Management (CLCM) SI, oversee a team of top-tier analysts, and deliver actionable insights that fuel key strategies across Commercial and Global Services. You will act as the go-to specialist on all things customer behaviour, marketing performance, and data strategy. Your insights will influence everything from targeted campaigns to long-term business strategies, making you a pivotal part of the company's success. What you will be doing Drive the analytics strategy for Global Analytics to deliver CLCM SI, focusing on customer data strategy measurements best practices, and data-driven value opportunities within our customer bases. Business partner with GMS CLCM & MARTECH, to leverage customer data and analytics to deliver commercial opportunities. Lead and motivate an analytics team, supporting their growth and development, ensuring workloads are prioritised and focused on delivering business impact. Drive the quality and timeliness of output, providing analysis that is impactful, actionable and identifies risks and opportunities to the commercial plan. Analyse targeted marketing performance and offer actionable insights to business and technical stakeholders for continuous improvement. Understand risks and opportunities within our customer base building a customer strategy to grow value safely and responsibly. Influence marketing, commercial insight and analytics teams to take a holistic view of the problem, leveraging our data to provide solutions. Monitor business performance, seeking out underlying trends from data, investigating and feeding insights back to the GMS, operations and commercial teams. Who we are looking for We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will: Have an inquisitive mindset, restless to get to the right answer, experienced in statistical techniques and tools and the appropriate use of these to solve business challenges. Have superb communication and influencing skills, with excellent numerical and analytical skills and the ability to operate confidently and with impact at Director/Exec level. Understand CEP's and experience using data and analytics to transform direct marketing strategies to be customer and data led. Can solve business problems with actionable insight and create meaningful presentations for stakeholders and commercial audiences. What we offer Our roles offer more than just a job, you'll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: Financial: Rewarding salary and bonus schemes. Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! Holiday entitlement: You'll be entitled to 25 days holiday, plus 8 bank holidays and an extra day for your birthday. Perks and discounts: Discounts at a range of high-street retailers. Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities. Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme. Healthcare: We prioritise your health and well-being, offering comprehensive healthcare options. Pension package and life assurance: Safeguarding your financial future and offering peace of mind. More about evoke We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke. At evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you. Apply At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. Apply today to kickstart your application with the evoke Family!

Data Scientist - Customer Lifetime Value Hybrid in London / Remote within the UK We're looking for a Data Scientist Our Customer Lifetime Value (CLtV) model is a highly developed and tailored model, which is central to our business strategy at iwoca. As a Data Scientist in our CLtV team, you will be developing this model so that it represents and codifies our best and most current understanding about the true lifetime value of our customers. The company Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. We've already made several billion in funding available to more than 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We'll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science, and a 5-star customer service. The team Customer Lifetime Value (CLtV) represents the value each customer brings to iwoca. This concept is central to our business, influencing decisions across every department. The CLtV team is a small and versatile group of people who manage the CLtV model from the R&D stage all the way to deploying model releases into production. We manage data pipelines that enable the business to use our predictions in their day-to-day decision-making. Our dynamic and autonomous environment emphasises on 'getting things done' and delivering high quality solutions. You can expect working closely with stakeholders, delivering solutions iteratively to incrementally add value, collecting and addressing feedback, and also providing support to the team and wider business. The role Your role as a Data Scientist in the CLTV team will involve growing and demonstrating your skills in several key areas, including but not limited to: Model development. Explore and integrate innovative modelling methods into our training pipeline to enhance the predictive power and flexibility of our model. Take responsibility for the full lifecycle of the model, including training, validation, deployment, and performance monitoring. Clearly communicate and explain any model changes to the business, ensuring transparency and fostering trust in the model's predictions. Collaborate with Data Scientists and Analysts in other teams to ensure that our model predictions are appropriately utilised and interdependencies are accounted for. Model-driven insights. Utilise our modelling and analytics tools (and introduce new ones where appropriate) to uncover insights, such as customer behaviour patterns or the efficacy of new modelling techniques. Effectively communicate these insights with the broader business to drive value by changing the way iwoca operates. Project ownership and autonomy. Independently develop data science solutions to address iwoca's business challenges, with increasing responsibility in solution design. Maintain strong communications with stakeholders throughout your work to ensure that your solutions are pragmatically solving the business problem at hand and to get technical feedback for personal growth. The function iwoca's Data Scientists specialise in Supervised Machine Learning, Statistical Inference and Exploratory Statistics, focusing on tabular and time series data. Our work emphasises quantitative predictions through the analysis of conditional probabilities and expectations, using medium-sized datasets. The requirements Essential: Ability to effectively communicate with stakeholders and downstream users of the model, and to maintain up-to-date and reliable documentation. Strong problem-solving skills in probability and statistics. Experience developing code collaboratively and implementing solutions in a production environment. Proficiency with data manipulation and modelling tools - e.g., pandas, statsmodels, R. Experience with scientific computing and tooling - e.g., NumPy, SciPy, Matlab, etc. Self-driven with the capability to efficiently manage projects end-to-end. Experience working on research projects, particularly those involving mathematical, statistical, or analytical modelling. Bonus: Experience building machine learning models from scratch (e.g., built your own optimiser). Excellent knowledge of stochastic processes and related mathematical techniques. Experience with Bayesian analysis. Experience with Python. (Note: we mostly work in Python.) Knowledge of financial concepts (e.g. calculations with deterministic cash flows). The salary We expect to pay from £70,000 - £90,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value thought and skill diversity, and encourage you to explore new areas of interest to help us innovate and improve our products and services. The offices We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks Events and clubs, like bingo, comedy nights, yoga classes, football, etc. The benefits Medical insurance from Vitality, including discounted gym membership A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% pension contributions on total earnings An employee equity incentive scheme Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme Two company retreats a year, we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.

London About Kepler Kepler executes engineered marketing, where every message and ad delivered helps create a more personalised and productive relationship between brands and their consumers. We do this by acting as clients' agency of record, as their in-house team, or some hybrid of the two - and by harnessing data and technology across all paid digital media and data-driven CRM channels. Kepler prides itself on being a great place to work. In fact, we're proud to share that AdAge recognised Kepler among the 'Best Places to Work' in 2022, validating our investment in our team and our clients. We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face. We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company. We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it. Overview You'll be joining the Analytics & Technology team. The team combines deep analytics expertise with strong marketing savvy to deliver insights and recommendations to both internal stakeholders and external global clients. We're a team that is highly integrated with our clients, and have end to end responsibility of marketing analytics & technologies, from the maintenance of the data infrastructure, to live marketing monitoring, to insights generation, to marketing technology implementation and strategic marketing recommendations. Role Overview The Marketing Analytics & Technology Manager plays a key role within the team. Reporting into the Senior Manager or Associate Director, the Manager owns all client analytics work from advanced analytics studies and data storytelling to measurement frameworks and testing roadmaps. You will work closely with the Activation team to ensure projects are aligned with client priorities and delivered in concord with campaign execution. You will also work closely with analysts to ensure data queries and performance insights are accurate and in line with campaign goals. About the Role Here's what we'd like you to do: Lead day-to-day contact with clients and internal teams (calls and/or face-to-face) to facilitate business and marketing goals, leveraging data, analytics and technology to advance these goals Build strong client relationships, anticipating needs that support their primary focus areas Lead data storytelling efforts, interpreting marketing performance data and crafting a holistic and succinct cross-channel performance story with actionable insights across the various digital channels and devices (Display, Video, Social, Search, Audio, OOH etc) Implement robust measurement and experimentation frameworks to ensure clients are on the cutting edge of marketing measurement Support the adoption of clients marketing technologies, including data clean rooms, tag management platforms, customer data platforms and MMM, ensuring the effective and best-in-class use of each Collaborate with external media and measurement agencies to ensure cohesive approach to data, analytics and technology Build relationships with key media partners and technology vendors (e.g. Google, Meta, Amazon) to deliver best in class service and opportunities for our clients Train and coach Analysts to develop and grow within the team, supporting them across areas including dashboard development, audience creation and insight generation Work with the other (Senior) Managers to brainstorm and implement wider company and client focused initiatives Desired Experience and Skills 2+ years of experience working in analytics in a marketing agency/in-house marketing team, ideally across a minimum of 2 of the following digital channels: programmatic display, video, paid search and/or paid social. A technical/analytical mind-set with strong quantitative skills, and comfort with MS Excel, SQL, data analysis and digital marketing technologies Strong people & communication skills, experience in creating and presenting data-driven storytelling insights to external stakeholders Excellent client service approach and ability to multitask with great attention to detail Enjoyment when working as part of a team Coaching or line management experience Some knowledge of programming languages to aid in analysis and automation (e.g. SQL, Python, R) is helpful, but not required Salary & Benefits Our compensation strategy is designed to attract, reward, and retain the talented employees that drive Kepler's growth and success. We aim to offer competitive direct compensation that demonstrates the value we place on our employees and their well-being. Our salary banding for this role starts at £38,000 per annum. This role is eligible for a discretionary annual bonus, based on individual and company performance. Our employee benefits are structured around core benefits, learning & development, work/life balance, wellbeing, hybrid working and extra perks: 25 days annual leave, increasing to 28 days after 3 years. Option to buy additional annual leave allowance up to 30 per year Monthly Wellness Allowance Ride to work cycle scheme Season ticket loan scheme 'Work from Anywhere' (WFA) for up to 4 weeks per year Hybrid working 3 days onsite and 2 days remote per week Flexible working with start and finish times between 8am - 10am and 4.30pm - 6.30pm Company pension contributions Enhanced parental leave policies Annual tuition budgets for out of work study Mobile phone, home broadband reimbursements Working from home equipment budget Weekly free breakfast, fruit and drinks Regular paid socials, and social budgets Please note that, at this time and for this position, we cannot accommodate long term future sponsorship needs for UK work authorization. Please note in your application, if you fall under this category. Protect yourself from recruitment fraud. The only way to apply for a position at Kepler is by submitting a direct application via the website or working with a recruiter employed by Kepler with email address. Learn how to stay safe by clicking here Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile When is your soonest available start date? What are your salary expectations? Applications that do not include a number or range will not be considered. Where are you currently located? This is a hybrid role which requires you to be present in our London office a minimum of 3 days per week. Please confirm if you are happy to proceed with your application on this basis. Select How did you hear about this job? Select If you heard about this job from "other" or from a source that's not listed, please specify: Please confirm your Right to Work in the UK Select Further details regarding Right to Work in UK In order for us to provide an inclusive recruitment process, please let us know if you require any reasonable adjustments:Examples that may be helpful in removing barriers that may affect you include, but are not limited to: additional time to complete interview tasks if you are Dyslexic or having a copy of the questions ahead of the interview if you are Autistic / a non native English speaker By checking this box, I acknowledge that my data will be processed and retained by Kepler for the purpose of my application as outlined in the Kepler Group Privacy Policy: Select

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Key Responsibilities: Design and Develop Data Architecture: Create, optimise, and maintain conceptual, logical, and physical data models to support the enterprise data strategy. Data Strategy and Governance: Define and implement data management strategies, including data governance, metadata management, and data quality controls. Database and Cloud Technologies: Select appropriate database solutions (SQL, NoSQL, Data Lakes) and cloud platforms (AWS, Azure, Google Cloud) to support the organisation's data infrastructure. Data Integration: Develop and manage ETL (Extract, Transform, Load) processes to ensure data from multiple sources is properly integrated into centralized systems. Collaboration and Communication: Work closely with business stakeholders, data analysts, data engineers, and clients to understand requirements and deliver scalable data solutions. Security and Compliance: Ensure data security, privacy, and compliance with relevant regulations (e.g., GDPR, HIPAA) by implementing data encryption and anonymisation techniques. Documentation: Creation of detailed documentation of data architecture, flows, and processes for ongoing improvement and knowledge sharing. Qualifications Required Qualifications: Experience: 1-2+ years of experience in data architecture, database design, or data engineering roles. Proven experience with database management systems (e.g., Oracle, SQL Server, PostgreSQL) and data warehousing technologies. Experience with cloud-based data solutions (AWS, Azure, GCP). Familiarity with big data technologies like Hadoop, Spark, and Kafka. Technical Skills: Proficiency in data modelling (ERD, normalization) and data warehousing concepts. Strong understanding of ETL frameworks and tools (e.g., Talend, Informatica, Apache NiFi). Knowledge of programming languages such as SQL, Python, or Java. Experience with BI tools (e.g., Power BI, Tableau) and data visualisation best practices. Soft Skills: Excellent problem-solving skills and attention to detail. Strong communication skills to explain technical concepts to non-technical stakeholders. Ability to work in a fast-paced, collaborative environment. Preferred Qualifications: Familiarity with Agile/Scrum methodologies. Certifications in data management (e.g., CDMP, AWS Certified Data Analytics, Google Cloud Data Engineer). Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus Tax efficient benefits (cycle to work, give as you earn)

Our client is seeking an Analyst to join their Macroeconomics support team in Audit. The role will encompass supporting the delivery of high quality macro-economic analysis: Assessment and development of economic scenarios for IFRS9 purposes and stress testing regulatory exercises using macroeconomic and econometric models. Enhancement and development of in-house econometric models (statistical, structural economic models) with an understanding of accreditation of these tools for audit use. Production of thought leadership highlighting key trends and risks at sector and business level. Clear and effective communication about economic concepts and findings to non-economist audiences, verbally and in writing. Description of the role: Gathering and updating economic datasets, and preparing data for analysis and estimation. Supporting the enhancement of in-house economic and statistical models. Reperforming the model output using model codes developed independently from an entity's documentation and an appropriate software package (R, Python). Supporting the development new tools for forecasting macroeconomic variables. Writing documentation for quantitative and economic testing in a clear and succinct manner. Preferred skills, qualifications and experience: A minimum of 2 years of engagement within a macroeconomics team/unit at a professional services company, Central Bank, or Think Tank (1 year minimum experience). Strong understanding of primary sources of global and UK macroeconomic data sources and data providers. Ample experience in data wrangling and cleaning datasets for time series estimation purposes (e.g., data transformation, pre-estimation tests). Experience using R and Python for the estimation of time series and structural models such as Dynamic Factor models and Structural VARs. Excellent communication skills, both orally and in writing. Ability to clearly explain complex economic concepts in clear, simple terms, and apply economic concepts and techniques to real world situations. Practical experience developing climate models that effectively incorporate physical and transitions is desirable.

Data Scientist - Ops Team Hybrid in London, UK We're looking for a Data Scientist As a data scientist in our Operations Strategy team, you'll help us use data-driven insights to make strategic improvements to the service our Operations teams provide to our customers. The company Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. We've already made several billion in funding available to more than 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We'll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science, and a 5-star customer service. The role As a Data Scientist in our Operations Strategy team, the data-driven insights that you produce will help us make strategic improvements to our ways of working in our UK and Germany Operations teams (currently c.180 people, across London, Leeds, and Frankfurt). You will play a crucial role working to set up and analyse tests, and to build statistical models which will allow us to better understand the value of the work carried out by our Operations teams. This allows us to continue improving the efficiency and effectiveness of our Operations teams, all while maintaining an exceptional level of customer service. Responsibilities: You'll work very closely with the Head of Operations Strategy, Operations staff and other stakeholders to ensure that your work aligns closely with business goals and achieves valuable commercial outcomes. Design experiments to compare the performance of different strategies and evaluate them rigorously to make unbiased decisions. Share your findings and modelling with the wider business to impact our strategy. We live and breathe data as a company, so Data Scientists have a key role in the decision-making. Independently build data science solutions and statistical models to solve our business problems, with full responsibility in the solution design. Promote analytical rigour within the team, ensuring that our experimental designs are correctly defined and that we evaluate tests without bias. Join our community of Analysts/Data Scientists/Statisticians to ensure alignment in methodology across iwoca. You'll be part of a peer group with whom you can discuss best practices or the latest advances so that you share and deepen your technical expertise. Build deep expertise in Operations processes across the full range of the customer journey, from signup through to collections. The projects Here are some examples of projects you might work on: Setting up, monitoring and analysing split tests, to help understand the value of operations activities. This could include determining the ROI of different types of outbound calls that are made by our Account Managers and using this to prioritise these calls effectively to maximise the effectiveness of the team. Building predictive models based on customer satisfaction data, to determine whether changes that are made to operations' processes genuinely improve customer satisfaction. Building statistical models to enhance the ability of operations teams to do accurate forecasting and capacity planning. The requirements Essential: A PhD in a relevant numerate discipline or previous experience in solving business problems in industry with statistics or machine learning techniques. Ability to dive deep into the business context and translate data into actionable insights. Strong problem-solving skills in probability and statistics. Proficiency with data manipulation and modelling tools, for example, pandas, statsmodels, and R. Self-driven with the capability to efficiently manage projects end-to-end. Excellent communication skills, you tailor your communication style and the technical detail according to your audience. Bonus: Python experience (we mostly work in Python). Experience with experimental design and Bayesian analysis. The salary The salary range is £60,000 - £90,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value thought and skill diversity, and encourage you to explore new areas of interest to help us innovate and improve our products and services. The offices We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks. Events and clubs, like bingo, comedy nights, yoga classes, football, etc. The benefits Medical insurance from Vitality, including discounted gym membership, and a private GP service for you, your partner, and your dependents. 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional 5 days of annual leave, unlimited unpaid leave, and one-month fully paid sabbatical after 4 years. Instant access to emotional and mental health support with our partner, Spill. Pension and share options. Generous parental leave and a nursery tax benefit scheme to help you save money. Paid volunteering day to support your chosen charity. Cycle-to-work scheme and electric car scheme. Two company retreats a year, we've been to France, Italy, Spain and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.