Always Active Posted: 2 days ago Category: Professional Services Jobs Deadline: November 26, 2025 Express Recruitment are delighted to be working in partnership with an industry leading contract hire business who have ambitious growth plans over the coming years. They are recruiting for an experienced management professional with strong commercial vehicle knowledge to join their team based in Nottingham. The successful candidate will hold responsibility for profit and loss of the Nottingham depot, possess the ability to manage relationships with existing customers, develop business with prospective customers and oversee the smooth running of sales and operations. There is an excellent remuneration package on offer including a basic salary of £60k-£70k DOE with a £10k OTE, fully expensed electric company car, 25 days holidays plus bank holidays, life assurance alongside other benefits. Responsibilities Building strong trade relationships with suppliers and stakeholders Management of company budget and sales targets Reporting to the board regarding financial performances Ensure customers are effectively onboarded and introduced Management of own workload and sales pipeline Ensuring team are working to target and setting KPI's and goals Building upon own knowledge of the commercial vehicle market Skills & Experience Experience in a similar role within the commercial vehicle market Drive by targets and KPI's Full UK driving license Excellent communication skills both written and verbal. About Express Recruitment Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, "exceeding expectations every time" of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Vacancy Summary Hours: Monday-Friday, 9am - 5pm Job Type: Perm Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
Dec 14, 2024
Full time
Always Active Posted: 2 days ago Category: Professional Services Jobs Deadline: November 26, 2025 Express Recruitment are delighted to be working in partnership with an industry leading contract hire business who have ambitious growth plans over the coming years. They are recruiting for an experienced management professional with strong commercial vehicle knowledge to join their team based in Nottingham. The successful candidate will hold responsibility for profit and loss of the Nottingham depot, possess the ability to manage relationships with existing customers, develop business with prospective customers and oversee the smooth running of sales and operations. There is an excellent remuneration package on offer including a basic salary of £60k-£70k DOE with a £10k OTE, fully expensed electric company car, 25 days holidays plus bank holidays, life assurance alongside other benefits. Responsibilities Building strong trade relationships with suppliers and stakeholders Management of company budget and sales targets Reporting to the board regarding financial performances Ensure customers are effectively onboarded and introduced Management of own workload and sales pipeline Ensuring team are working to target and setting KPI's and goals Building upon own knowledge of the commercial vehicle market Skills & Experience Experience in a similar role within the commercial vehicle market Drive by targets and KPI's Full UK driving license Excellent communication skills both written and verbal. About Express Recruitment Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, "exceeding expectations every time" of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Vacancy Summary Hours: Monday-Friday, 9am - 5pm Job Type: Perm Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of 1.9bn. Here at Atherstone, we have a team of around 550 colleagues. We produce sandwiches, wraps, rolls, bircher pots and toasties for some of the biggest retailers in the UK including Starbucks, Aldi and Cafe Nero We work hard to ensure that Greencore is a great place to work, and our people truly are at the core. We're committed to ensuring all our colleagues have development plans and strive to provide inspiring leadership. Why not come join us? What you'll be doing As a HR Advisor you will provide a client focused, comprehensive and professional people service to colleagues and managers by maintaining and developing processes, ensuring adherence to policies, procedures and legal requirements. Key responsibilities: Provide an advisory service to colleagues ensuring that they are fully aware of their contractual terms and conditions and Greencore's people policiesProvide practical advice and direction for line managers so that they implementation people practices in compliance with Greencore policy and statutory employment legislation as well as providing a positive, consistent colleague experience Advise and provide support to managers to ensure the correct procedures are followed in carrying out grievance / disciplinary / performance improvement investigations, hearings and attendance Coordinate the delivery of the company induction programme in partnership with line managers for all new colleagues in line with Greencore standard Promote the colleague engagement agenda by supporting the Greencore way awards and People at the core survey Act on relevant HR key performance indicator information in a timely manner itemising trends and generating it in a format that is readily available for managers to review e.g., sickness absence data Quality check, govern and validate that training and competence standards are being met through regular audit Administrate absence management through HR systems to minimise absence rates and promote positive colleague relations What we're looking for Ideally part CIPD qualified or working towards HR qualification Experience working with computer systems such as Word, Excel, email, PowerPoint, general databases Experience of working within a generalist Human Resources function Current and up to date knowledge of employment legislation Experience of working with diverse teams We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Dec 14, 2024
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of 1.9bn. Here at Atherstone, we have a team of around 550 colleagues. We produce sandwiches, wraps, rolls, bircher pots and toasties for some of the biggest retailers in the UK including Starbucks, Aldi and Cafe Nero We work hard to ensure that Greencore is a great place to work, and our people truly are at the core. We're committed to ensuring all our colleagues have development plans and strive to provide inspiring leadership. Why not come join us? What you'll be doing As a HR Advisor you will provide a client focused, comprehensive and professional people service to colleagues and managers by maintaining and developing processes, ensuring adherence to policies, procedures and legal requirements. Key responsibilities: Provide an advisory service to colleagues ensuring that they are fully aware of their contractual terms and conditions and Greencore's people policiesProvide practical advice and direction for line managers so that they implementation people practices in compliance with Greencore policy and statutory employment legislation as well as providing a positive, consistent colleague experience Advise and provide support to managers to ensure the correct procedures are followed in carrying out grievance / disciplinary / performance improvement investigations, hearings and attendance Coordinate the delivery of the company induction programme in partnership with line managers for all new colleagues in line with Greencore standard Promote the colleague engagement agenda by supporting the Greencore way awards and People at the core survey Act on relevant HR key performance indicator information in a timely manner itemising trends and generating it in a format that is readily available for managers to review e.g., sickness absence data Quality check, govern and validate that training and competence standards are being met through regular audit Administrate absence management through HR systems to minimise absence rates and promote positive colleague relations What we're looking for Ideally part CIPD qualified or working towards HR qualification Experience working with computer systems such as Word, Excel, email, PowerPoint, general databases Experience of working within a generalist Human Resources function Current and up to date knowledge of employment legislation Experience of working with diverse teams We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of 1.9bn. Here in Consett, we have a team of around 280 colleagues. We produce a range of chilled ready meals for some of the UK's leading retailers, including Co-op, Sainsbury's and Weight Watchers. We work hard to ensure that Greencore is a great place to work, and our people truly are at the core. We're committed to ensuring all our colleagues have development plans and strive to provide inspiring leadership. Why not come join us? What you'll be doing As a HR Advisor you will provide a client focused, comprehensive and professional people service to colleagues and managers by maintaining and developing processes, ensuring adherence to policies, procedures and legal requirements. Key responsibilities: Provide an advisory service to colleagues ensuring that they are fully aware of their contractual terms and conditions and Greencore's people policiesProvide practical advice and direction for line managers so that they implementation people practices in compliance with Greencore policy and statutory employment legislation as well as providing a positive, consistent colleague experience Advise and provide support to managers to ensure the correct procedures are followed in carrying out grievance / disciplinary / performance improvement investigations, hearings and attendance Coordinate the delivery of the company induction programme in partnership with line managers for all new colleagues in line with Greencore standard Promote the colleague engagement agenda by supporting the Greencore way awards and People at the core survey Act on relevant HR key performance indicator information in a timely manner itemising trends and generating it in a format that is readily available for managers to review e.g., sickness absence data Quality check, govern and validate that training and competence standards are being met through regular audit Administrate absence management through HR systems to minimise absence rates and promote positive colleague relations What we're looking for Ideally part CIPD qualified or working towards HR qualification Experience working with computer systems such as Word, Excel, email, PowerPoint, general databases Experience of working within a generalist Human Resources function Current and up to date knowledge of employment legislation Experience of working with diverse teams We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Dec 13, 2024
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of 1.9bn. Here in Consett, we have a team of around 280 colleagues. We produce a range of chilled ready meals for some of the UK's leading retailers, including Co-op, Sainsbury's and Weight Watchers. We work hard to ensure that Greencore is a great place to work, and our people truly are at the core. We're committed to ensuring all our colleagues have development plans and strive to provide inspiring leadership. Why not come join us? What you'll be doing As a HR Advisor you will provide a client focused, comprehensive and professional people service to colleagues and managers by maintaining and developing processes, ensuring adherence to policies, procedures and legal requirements. Key responsibilities: Provide an advisory service to colleagues ensuring that they are fully aware of their contractual terms and conditions and Greencore's people policiesProvide practical advice and direction for line managers so that they implementation people practices in compliance with Greencore policy and statutory employment legislation as well as providing a positive, consistent colleague experience Advise and provide support to managers to ensure the correct procedures are followed in carrying out grievance / disciplinary / performance improvement investigations, hearings and attendance Coordinate the delivery of the company induction programme in partnership with line managers for all new colleagues in line with Greencore standard Promote the colleague engagement agenda by supporting the Greencore way awards and People at the core survey Act on relevant HR key performance indicator information in a timely manner itemising trends and generating it in a format that is readily available for managers to review e.g., sickness absence data Quality check, govern and validate that training and competence standards are being met through regular audit Administrate absence management through HR systems to minimise absence rates and promote positive colleague relations What we're looking for Ideally part CIPD qualified or working towards HR qualification Experience working with computer systems such as Word, Excel, email, PowerPoint, general databases Experience of working within a generalist Human Resources function Current and up to date knowledge of employment legislation Experience of working with diverse teams We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
HGV Mechanic for Belfast Your new company A well established distribution company is looking to expand their team and require 2 HGV Mechanics for their depot in Belfast. Your new role In this role you will be required to work Monday to Friday, 8.00am to 5.00pm. Your duties will include: Maintenance and repair of all vehicle types.Plant maintenance and repair of any site equipment of a type that, by its nature and design falls into the capabilities of a vehicle mechanic.Conduct routine inspections, including part and machinery repair cost analysis highlighting the need to repair or replacePre-MOT inspections as necessary.Vehicle roadworthiness inspections.Produce vehicle defect diagnosis reports and communicate findings with the Service Manager/Operation Director.Monitoring the general wear and tear of vehicles and their parts whilst recording any abnormalities and reporting to the Lead mechanic/ Operations Director.Carrying out any general repairs, major overhauls or replacements of vehicle engines and gearboxes as required.Attend vehicle breakdowns and conduct roadside repairs as necessary.Carrying out automotive electrical work.Carrying out gas and electrical welding as necessary.Liaise with the Mechanic Supervisor/Operations Director and determine the specification of work to be undertaken whilst consulting with Service Manager to agreed KPIs and costings.Liaise with lead mechanic /Operations Director in relation to the ordering of parts, equipment etc. as required with suppliers.Responsible vehicle/maintenance site security as appropriate.Adhering to all relevant Health and safety legislation. To complete all documentation including worksheets, certificates, receipts applying signatures as appropriate and in accordance with company policy and procedures.To undertake statutory training as and when required. What you'll need to succeed For this role you will be required to be:Fully qualified to City & Guilds level 3, BTEC or NVQ in Heavy Vehicle Mechanics, Maintenance & Repair or equivalent.You must have worked in a workshop environment within the last two years conducting a similar role that displays your ability to be part of a team.You must have practical knowledge of modern diagnostic equipment/techniques.You must be computer-literate.You will have a full, valid driving licenceHGV licence preferable, not essentialYou must have the ability to work in a busy and high-pressure environment.You will display a high level of enthusiasm and self-motivation, and will always have a can-do attitude. What you'll get in return You will receive: A competitive hourly rate Holiday pay (increases with length of service) Pension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 13, 2024
Full time
HGV Mechanic for Belfast Your new company A well established distribution company is looking to expand their team and require 2 HGV Mechanics for their depot in Belfast. Your new role In this role you will be required to work Monday to Friday, 8.00am to 5.00pm. Your duties will include: Maintenance and repair of all vehicle types.Plant maintenance and repair of any site equipment of a type that, by its nature and design falls into the capabilities of a vehicle mechanic.Conduct routine inspections, including part and machinery repair cost analysis highlighting the need to repair or replacePre-MOT inspections as necessary.Vehicle roadworthiness inspections.Produce vehicle defect diagnosis reports and communicate findings with the Service Manager/Operation Director.Monitoring the general wear and tear of vehicles and their parts whilst recording any abnormalities and reporting to the Lead mechanic/ Operations Director.Carrying out any general repairs, major overhauls or replacements of vehicle engines and gearboxes as required.Attend vehicle breakdowns and conduct roadside repairs as necessary.Carrying out automotive electrical work.Carrying out gas and electrical welding as necessary.Liaise with the Mechanic Supervisor/Operations Director and determine the specification of work to be undertaken whilst consulting with Service Manager to agreed KPIs and costings.Liaise with lead mechanic /Operations Director in relation to the ordering of parts, equipment etc. as required with suppliers.Responsible vehicle/maintenance site security as appropriate.Adhering to all relevant Health and safety legislation. To complete all documentation including worksheets, certificates, receipts applying signatures as appropriate and in accordance with company policy and procedures.To undertake statutory training as and when required. What you'll need to succeed For this role you will be required to be:Fully qualified to City & Guilds level 3, BTEC or NVQ in Heavy Vehicle Mechanics, Maintenance & Repair or equivalent.You must have worked in a workshop environment within the last two years conducting a similar role that displays your ability to be part of a team.You must have practical knowledge of modern diagnostic equipment/techniques.You must be computer-literate.You will have a full, valid driving licenceHGV licence preferable, not essentialYou must have the ability to work in a busy and high-pressure environment.You will display a high level of enthusiasm and self-motivation, and will always have a can-do attitude. What you'll get in return You will receive: A competitive hourly rate Holiday pay (increases with length of service) Pension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Depot Manager based near to Bishop's Stortford - INHERIT A STRONG OPERATION BUT DON T BE AFRAID OF A CHALLENGE! Bonus + a company vehicle! Join a reputable specialist hire business offering strong career prospects. They have a solid operation, great products and a brand you'll truly be proud to represent! Why wouldn't you apply?! Benefits of the Depot Manager No weekend work! Circa £40,000 - £45,000 per annum, depending on experience Bonus Company Vehicle Free on-site Parking! Employer contributory pension 22 days annual leave plus bank holidays (increases with service) Responsibilities will include, but are not limited to: Creating a happy, motivated environment for your workforce As the Depot Manager, you will manage a team of engineers, drivers and yard operatives within a specialist equipment hire depot, typically 8 staff. Organising the daily tasks of the depot Responsible for all health and safety and other safety at work requirements Maintain high standards of work whilst ensuring that the depot runs smoothly Ensuring that contribution targets for the depot are achieved You will have knowledge of the following construction sectors, plant hire, tool hire, powered access, trenching and shoring, lifting, non mechanical, power generation, accommodation or other specialist equipment hire. To be successful as the Depot Manager you will have worked in positions such as a Asset Manager, Plant Manager, Assistant Manager, Regional Manager, Branch Manager or Depot Manager, Workshop Manager, Operations Manager, Hire Manager, Rental Manager, General Manager or a Hire Supervisor. The successful Depot Manager will ideally live in the following areas: Hastingwood, Roydon, Harlow, Enfield, Chelmsford, Bishops Stortford, Ware, Hertford, Brentwood, Hatfield, Cheshunt & surrounding areas. Keen to be the new Depot Manager for a thriving company!? Hit the APPLY button today if this role is of interest to you - interviews will take place ASAP so don't wait! You can contact Dario on (phone number removed) or (url removed)
Dec 13, 2024
Full time
Depot Manager based near to Bishop's Stortford - INHERIT A STRONG OPERATION BUT DON T BE AFRAID OF A CHALLENGE! Bonus + a company vehicle! Join a reputable specialist hire business offering strong career prospects. They have a solid operation, great products and a brand you'll truly be proud to represent! Why wouldn't you apply?! Benefits of the Depot Manager No weekend work! Circa £40,000 - £45,000 per annum, depending on experience Bonus Company Vehicle Free on-site Parking! Employer contributory pension 22 days annual leave plus bank holidays (increases with service) Responsibilities will include, but are not limited to: Creating a happy, motivated environment for your workforce As the Depot Manager, you will manage a team of engineers, drivers and yard operatives within a specialist equipment hire depot, typically 8 staff. Organising the daily tasks of the depot Responsible for all health and safety and other safety at work requirements Maintain high standards of work whilst ensuring that the depot runs smoothly Ensuring that contribution targets for the depot are achieved You will have knowledge of the following construction sectors, plant hire, tool hire, powered access, trenching and shoring, lifting, non mechanical, power generation, accommodation or other specialist equipment hire. To be successful as the Depot Manager you will have worked in positions such as a Asset Manager, Plant Manager, Assistant Manager, Regional Manager, Branch Manager or Depot Manager, Workshop Manager, Operations Manager, Hire Manager, Rental Manager, General Manager or a Hire Supervisor. The successful Depot Manager will ideally live in the following areas: Hastingwood, Roydon, Harlow, Enfield, Chelmsford, Bishops Stortford, Ware, Hertford, Brentwood, Hatfield, Cheshunt & surrounding areas. Keen to be the new Depot Manager for a thriving company!? Hit the APPLY button today if this role is of interest to you - interviews will take place ASAP so don't wait! You can contact Dario on (phone number removed) or (url removed)
Service Manager - Motor Trade - Vehicles Location: Chesterfield Salary: Around 40,000 basic DOE. OTE 55k Hours: Full Time Monday to Friday 40 hours, saturdays as required We have an exciting opportunity which has arisen for a Service Manager to join our Large dealer group. Within this role you shall be responsible for overseeing the service department within the depot, providing support and assistance with the aid of the Workshop Controller. This is a hands-on role ideal for someone with previous experience in managing people. Fantastic benefits package that includes: Competitive salary and bonus scheme dependant upon skills and experience. A life assurance plan and a company pension subject to T&C's 25 days holiday rising with length of service plus bank holiday Access to our online rewards platform giving you cash back and discounts for multiple retailer Preferential Service Rate Colleague Purchase Schem Share Incentive Schem Pensio Enhanced Maternity & Paternity Manage all Service Department procedures with the aid of Workshop Controller Fully support the Workshop Controller, in his daily routine and take control of any ongoing issues. Be available to give the Workshop Controller advice and assistance on technical matters Ensure service reception and workshop control manage planned events including MOT bookings, PMI's and services including workshop loading. Manage and oversee the daily operation of service department, to include daily checks. Ensure that service reception has obtained starts up numbers for ALL work, including further updates for all additional work, job cards are opened accurately to include all driver defects, including instruction on collection times. Taking special note of all cash sale customers. Take full control of the WIP on a daily basis to ensure that every effort is made to ensure the WIP is kept under the KPI levels, questioning all old jobs to ensure prompt close down. Ensure warranty and R&M procedures are adhered to at all times, and correct authority is obtained from the manufacture or R&M provider before any work commences. Review all warranty jobs to ensure coded and fully compliant to the manufacture warranty standards before sending for costing. Ensure all outstanding campaigns are added to the job sheet on creation, with a copy of the campaign included in the job set. Ensure a second check is carried out for any outstanding campaigns on job completion Ensure all service paperwork is completed and available for the customer to view on r2c. Monitor in conjunction with the Workshop Controller that all job cards and paperwork is filled in correctly with the required information; jobs sheets completed with clear accurate defect repair information and split times on repairs carried out, parts listed, and sheets signed off. Dealing with customer queries and or complaints in a timely manner. Ensuring at the end of your shift each day there is a full hand over from you directly of any ongoing issues that need to be aware of. Provide quality reports on time and consistent with the current standards. Managing, coaching and motivating employees to ensure that targets and business objectives are met. Management of the service department budget. Requirements: Service Manager A background within the Light Vehicle aftersales sector is essentia CSI focused and driven - used to targets Experience working as a Service or Depot Manager, within a Main Dealer is essential. Must possess the ability to communication well with customer and colleagues across different department, both face-to-face and via email and telephone. Organised and methodical approach to problem solving with attention to detail. The ability to work under pressure. Ability to demonstrate your knowledge, skills and achievements in a successful retail and service management position Excellent commercial acumen, with superb communication skills and an ability to influence at levels within the business MDLAS Octane reference: OC19355 Consultant: Billy Olivier Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Head of Business, General Manager, Dealer Principal, General Sales Manager, New Car Sales Manager, Used Car Sales Manager, Dealership Accountant, Financial Controller, Aftersales Manager, Service Manager, Centre Manager, Sales Director, Operations Director, Regional Director, Bodyshop Director, Bodyshop Manager Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Dec 12, 2024
Full time
Service Manager - Motor Trade - Vehicles Location: Chesterfield Salary: Around 40,000 basic DOE. OTE 55k Hours: Full Time Monday to Friday 40 hours, saturdays as required We have an exciting opportunity which has arisen for a Service Manager to join our Large dealer group. Within this role you shall be responsible for overseeing the service department within the depot, providing support and assistance with the aid of the Workshop Controller. This is a hands-on role ideal for someone with previous experience in managing people. Fantastic benefits package that includes: Competitive salary and bonus scheme dependant upon skills and experience. A life assurance plan and a company pension subject to T&C's 25 days holiday rising with length of service plus bank holiday Access to our online rewards platform giving you cash back and discounts for multiple retailer Preferential Service Rate Colleague Purchase Schem Share Incentive Schem Pensio Enhanced Maternity & Paternity Manage all Service Department procedures with the aid of Workshop Controller Fully support the Workshop Controller, in his daily routine and take control of any ongoing issues. Be available to give the Workshop Controller advice and assistance on technical matters Ensure service reception and workshop control manage planned events including MOT bookings, PMI's and services including workshop loading. Manage and oversee the daily operation of service department, to include daily checks. Ensure that service reception has obtained starts up numbers for ALL work, including further updates for all additional work, job cards are opened accurately to include all driver defects, including instruction on collection times. Taking special note of all cash sale customers. Take full control of the WIP on a daily basis to ensure that every effort is made to ensure the WIP is kept under the KPI levels, questioning all old jobs to ensure prompt close down. Ensure warranty and R&M procedures are adhered to at all times, and correct authority is obtained from the manufacture or R&M provider before any work commences. Review all warranty jobs to ensure coded and fully compliant to the manufacture warranty standards before sending for costing. Ensure all outstanding campaigns are added to the job sheet on creation, with a copy of the campaign included in the job set. Ensure a second check is carried out for any outstanding campaigns on job completion Ensure all service paperwork is completed and available for the customer to view on r2c. Monitor in conjunction with the Workshop Controller that all job cards and paperwork is filled in correctly with the required information; jobs sheets completed with clear accurate defect repair information and split times on repairs carried out, parts listed, and sheets signed off. Dealing with customer queries and or complaints in a timely manner. Ensuring at the end of your shift each day there is a full hand over from you directly of any ongoing issues that need to be aware of. Provide quality reports on time and consistent with the current standards. Managing, coaching and motivating employees to ensure that targets and business objectives are met. Management of the service department budget. Requirements: Service Manager A background within the Light Vehicle aftersales sector is essentia CSI focused and driven - used to targets Experience working as a Service or Depot Manager, within a Main Dealer is essential. Must possess the ability to communication well with customer and colleagues across different department, both face-to-face and via email and telephone. Organised and methodical approach to problem solving with attention to detail. The ability to work under pressure. Ability to demonstrate your knowledge, skills and achievements in a successful retail and service management position Excellent commercial acumen, with superb communication skills and an ability to influence at levels within the business MDLAS Octane reference: OC19355 Consultant: Billy Olivier Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Head of Business, General Manager, Dealer Principal, General Sales Manager, New Car Sales Manager, Used Car Sales Manager, Dealership Accountant, Financial Controller, Aftersales Manager, Service Manager, Centre Manager, Sales Director, Operations Director, Regional Director, Bodyshop Director, Bodyshop Manager Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of 1.9bn. Here at Park Royal , we have a team of around 1,150 colleagues. We produce sandwiches, wraps and platters for some of the biggest retailers in the UK including Sainsbury's, Waitrose, Morrisons, Co-op, Spar, Wilko, Sutherlands, Iceland and Poundland Please note this role is for a 7 month FTC and fully on-site. What you'll be doing As a HR Advisor you will provide a client focused, comprehensive and professional people service to colleagues and managers by maintaining and developing processes, ensuring adherence to policies, procedures and legal requirements. Key responsibilities: Provide an advisory service to colleagues ensuring that they are fully aware of their contractual terms and conditions and Greencore's people policies Provide practical advice and direction for line managers so that they implementation people practices in compliance with Greencore policy and statutory employment legislation as well as providing a positive, consistent colleague experience Advise and provide support to managers to ensure the correct procedures are followed in carrying out grievance / disciplinary / performance improvement investigations, hearings and attendance Coordinate the delivery of the company induction programme in partnership with line managers for all new colleagues in line with Greencore standard Promote the colleague engagement agenda by supporting the Greencore way awards and People at the core survey Act on relevant HR key performance indicator information in a timely manner itemising trends and generating it in a format that is readily available for managers to review e.g., sickness absence data Quality check, govern and validate that training and competence standards are being met through regular audit Administrate absence management through HR systems to minimise absence rates and promote positive colleague relations We work hard to ensure that Greencore is a great place to work, and our people truly are at the core. We're committed to ensuring all our colleagues have development plans and strive to provide inspiring leadership. Why not come join us? What we're looking for Ideally part CIPD qualified or working towards HR qualification Experience working with computer systems such as Word, Excel, email, PowerPoint, general databases Experience of working within a generalist Human Resources function Current and up to date knowledge of employment legislation Experience of working with diverse teams We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Dec 10, 2024
Contractor
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day taste better. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of 1.9bn. Here at Park Royal , we have a team of around 1,150 colleagues. We produce sandwiches, wraps and platters for some of the biggest retailers in the UK including Sainsbury's, Waitrose, Morrisons, Co-op, Spar, Wilko, Sutherlands, Iceland and Poundland Please note this role is for a 7 month FTC and fully on-site. What you'll be doing As a HR Advisor you will provide a client focused, comprehensive and professional people service to colleagues and managers by maintaining and developing processes, ensuring adherence to policies, procedures and legal requirements. Key responsibilities: Provide an advisory service to colleagues ensuring that they are fully aware of their contractual terms and conditions and Greencore's people policies Provide practical advice and direction for line managers so that they implementation people practices in compliance with Greencore policy and statutory employment legislation as well as providing a positive, consistent colleague experience Advise and provide support to managers to ensure the correct procedures are followed in carrying out grievance / disciplinary / performance improvement investigations, hearings and attendance Coordinate the delivery of the company induction programme in partnership with line managers for all new colleagues in line with Greencore standard Promote the colleague engagement agenda by supporting the Greencore way awards and People at the core survey Act on relevant HR key performance indicator information in a timely manner itemising trends and generating it in a format that is readily available for managers to review e.g., sickness absence data Quality check, govern and validate that training and competence standards are being met through regular audit Administrate absence management through HR systems to minimise absence rates and promote positive colleague relations We work hard to ensure that Greencore is a great place to work, and our people truly are at the core. We're committed to ensuring all our colleagues have development plans and strive to provide inspiring leadership. Why not come join us? What we're looking for Ideally part CIPD qualified or working towards HR qualification Experience working with computer systems such as Word, Excel, email, PowerPoint, general databases Experience of working within a generalist Human Resources function Current and up to date knowledge of employment legislation Experience of working with diverse teams We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
A large 3 pl with contracts with wholesale sector is now looking for a general manager reporting to the logistics director the ideal candidate will have 5 years experience within distribution Key Tasks & Accountability: •Lead the warehouse Site team with accountability for Operations, Health & Safety, Training and Commercial activity in the Warehouse. •Deliver a best in class service to our customers. •Engage, retain and develop key employee resources across the site. •Maximise the potential of the operation through a strong Financial focus. •Assess operational capabilities and ensure actions are implemented that meet company & customer needs across the P&L. •Develop and implement initiatives to improve operational processes, aligned to our growth strategy using six sigma, lean and other quality methodology. •Identify and resolve operational issues and drive continuous improvement initiatives. •Ensure that IT operating systems are an engine for growth across the site. •Anticipate and react to changes in customer's businesses in conjunction with the Operations Director. •Ensure delivery of business KPI's agreed jointly with the Operations Director. •Ensure Depot is fully resourced with appropriately skilled and motivated employees. •Ensure the depot is fully compliant to the Company & legal Health and Safety requirements. •Achieve operational excellence in all areas of responsibility. •Engage with customers and develop deep and lasting relationship to mutual benefit. •Steer and facilitate the personal development of individuals within the team. •Working closely with the Director. •To ensure that the depot achieves its operating profit targets. •To drive the growth agenda for the site. •Achieve on going productivity gains of 10% annually through strong employee engagement initiatives. 1.High levels of Employee Engagement across all employees within the depot. 2.P&L measures v agreed targets. 3.Customer Retention & organic growth. 4.Operational Excellence. 5.On going reduction of cost base. 180,000 sq foot warehouse 150 staff. Skills Essential: •Achievement Drive. •Directs and drives change. •Creates a dynamic and hi performance work place environment. •Develops others through coaching interventions. •Acts on values in face of risk. •Strong experience in a FMCG/Warehousing environment. Preferred: •Displays a deep understanding of others. •High levels of Commercial awareness. •An ability to encourage ideas that drive real Commercial and Operational differentiation. Knowledge Essential: •Up to date knowledge of the latest operational tools. •Significant transport/logistics and production experience. •Inclusive Leadership. •Leadership expertise. •5 S methodology. Preferred: •Sector experience. IT Skills & knowledge Essential. •Experience and understanding of bespoke business solutions and operational infrastructure •Excellence in personal usage of Microsoft tools.
Dec 10, 2024
Full time
A large 3 pl with contracts with wholesale sector is now looking for a general manager reporting to the logistics director the ideal candidate will have 5 years experience within distribution Key Tasks & Accountability: •Lead the warehouse Site team with accountability for Operations, Health & Safety, Training and Commercial activity in the Warehouse. •Deliver a best in class service to our customers. •Engage, retain and develop key employee resources across the site. •Maximise the potential of the operation through a strong Financial focus. •Assess operational capabilities and ensure actions are implemented that meet company & customer needs across the P&L. •Develop and implement initiatives to improve operational processes, aligned to our growth strategy using six sigma, lean and other quality methodology. •Identify and resolve operational issues and drive continuous improvement initiatives. •Ensure that IT operating systems are an engine for growth across the site. •Anticipate and react to changes in customer's businesses in conjunction with the Operations Director. •Ensure delivery of business KPI's agreed jointly with the Operations Director. •Ensure Depot is fully resourced with appropriately skilled and motivated employees. •Ensure the depot is fully compliant to the Company & legal Health and Safety requirements. •Achieve operational excellence in all areas of responsibility. •Engage with customers and develop deep and lasting relationship to mutual benefit. •Steer and facilitate the personal development of individuals within the team. •Working closely with the Director. •To ensure that the depot achieves its operating profit targets. •To drive the growth agenda for the site. •Achieve on going productivity gains of 10% annually through strong employee engagement initiatives. 1.High levels of Employee Engagement across all employees within the depot. 2.P&L measures v agreed targets. 3.Customer Retention & organic growth. 4.Operational Excellence. 5.On going reduction of cost base. 180,000 sq foot warehouse 150 staff. Skills Essential: •Achievement Drive. •Directs and drives change. •Creates a dynamic and hi performance work place environment. •Develops others through coaching interventions. •Acts on values in face of risk. •Strong experience in a FMCG/Warehousing environment. Preferred: •Displays a deep understanding of others. •High levels of Commercial awareness. •An ability to encourage ideas that drive real Commercial and Operational differentiation. Knowledge Essential: •Up to date knowledge of the latest operational tools. •Significant transport/logistics and production experience. •Inclusive Leadership. •Leadership expertise. •5 S methodology. Preferred: •Sector experience. IT Skills & knowledge Essential. •Experience and understanding of bespoke business solutions and operational infrastructure •Excellence in personal usage of Microsoft tools.
Heavy Maintenance Delivery Manager Crewe Up to £65,000 Situation Due to a significant investment in the Heavy Maintenance depot, there is an exciting opportunity for an experienced Rolling Stock leader in Operations or Depot Management to oversee all delivery, budget, and safety aspects of Heavy Maintenance within the depot, while also leading and managing a team of delivery managers and team leaders. This role offers a rewarding career in the rail industry, with opportunities for professional growth, competitive pay, and a supportive work environment. It provides job stability and access to advanced training and development, along with diverse roles and an inclusive culture. Employees also have the chance to contribute to innovative and sustainable rail projects, making it an ideal choice for individuals passionate about trains and seeking long-term career prospects in a dynamic and essential industry. The Opportunity This leadership role offers the chance to: Oversee the delivery, safety, and budgetary management of Heavy Maintenance operations. Lead and develop a high-performing team of delivery managers and team leaders. Work collaboratively with internal and external stakeholders to drive operational excellence. What s on offer? Competitive Salary : Up to £65,000 per year (flexible for the right candidate). Work-Life Balance : Monday to Friday, 37.5 hours per week. Career Growth : Access cutting-edge training, development opportunities, and a dynamic work environment. Job Stability : Be part of a globally recognised group driving innovative and sustainable rail projects. Essential Criteria Expertise in Rolling Stock : Strong background in operations or depot leadership. Leadership Skills : Proven ability to inspire teams and drive performance. Stakeholder Management : Confident in handling relationships at all levels. Why would someone want to join? Working for this business offers opportunities in a stable, well-respected company backed by Deutsche Bahn. Employees benefit from career development, training, and diverse roles in train maintenance and engineering. The company prioritizes safety, quality, and innovation, creating a positive work environment. Employees enjoy competitive salaries, benefits, and the chance to contribute to sustainable public transportation. With a strong focus on teamwork and recognition, this business is an appealing choice for those looking to build a career in the rail industry. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business.
Dec 10, 2024
Full time
Heavy Maintenance Delivery Manager Crewe Up to £65,000 Situation Due to a significant investment in the Heavy Maintenance depot, there is an exciting opportunity for an experienced Rolling Stock leader in Operations or Depot Management to oversee all delivery, budget, and safety aspects of Heavy Maintenance within the depot, while also leading and managing a team of delivery managers and team leaders. This role offers a rewarding career in the rail industry, with opportunities for professional growth, competitive pay, and a supportive work environment. It provides job stability and access to advanced training and development, along with diverse roles and an inclusive culture. Employees also have the chance to contribute to innovative and sustainable rail projects, making it an ideal choice for individuals passionate about trains and seeking long-term career prospects in a dynamic and essential industry. The Opportunity This leadership role offers the chance to: Oversee the delivery, safety, and budgetary management of Heavy Maintenance operations. Lead and develop a high-performing team of delivery managers and team leaders. Work collaboratively with internal and external stakeholders to drive operational excellence. What s on offer? Competitive Salary : Up to £65,000 per year (flexible for the right candidate). Work-Life Balance : Monday to Friday, 37.5 hours per week. Career Growth : Access cutting-edge training, development opportunities, and a dynamic work environment. Job Stability : Be part of a globally recognised group driving innovative and sustainable rail projects. Essential Criteria Expertise in Rolling Stock : Strong background in operations or depot leadership. Leadership Skills : Proven ability to inspire teams and drive performance. Stakeholder Management : Confident in handling relationships at all levels. Why would someone want to join? Working for this business offers opportunities in a stable, well-respected company backed by Deutsche Bahn. Employees benefit from career development, training, and diverse roles in train maintenance and engineering. The company prioritizes safety, quality, and innovation, creating a positive work environment. Employees enjoy competitive salaries, benefits, and the chance to contribute to sustainable public transportation. With a strong focus on teamwork and recognition, this business is an appealing choice for those looking to build a career in the rail industry. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business.
Are you ready to manage your own rewarding career? Do you have 3PL management experience? Are you the leader we are looking for? We may have the role for you! Here at GXO, we are currently recruiting for a Transport Manager (Nights) to join our team on the Coop contract in Andover. You will coordinate the transport operations of the depot whilst, being an integral member of the team to ensure full compliance of all driver and vehicle legislation and satisfying the needs of the customer and company. The role is being offered on a full time, permanent basis and if successful, you will be on a 4 on 4 off night shift pattern, from 18:00 - 06:00. Pay, benefits and more: We're looking to offer a salary of up to £50,000.00 per annum (inclusive of night shift allowance), and 23 days annual leave (inclusive of bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Managing the planning and organising the schedules and operational work of the transport function to meet all service level criteria Recruit, train, and coach members of the transport team to improve performance and manage underperformance where necessary Liaise with all departments and support services to provide a quality service set against company and client standards Promote safe working practices, attain, and sustain high standards of H&S, hygiene, and security within the working environment What you need to succeed at GXO: Holder of an International CPC is essential Demonstrable experience within a similar role, managing a large multi temperature transport operation, preferably in a 3PL environment Up to date knowledge of Working Time Directive and all relevant transport legislation Havin experience in continuous improvement and cost saving initiatives is desirable We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Dec 09, 2024
Full time
Are you ready to manage your own rewarding career? Do you have 3PL management experience? Are you the leader we are looking for? We may have the role for you! Here at GXO, we are currently recruiting for a Transport Manager (Nights) to join our team on the Coop contract in Andover. You will coordinate the transport operations of the depot whilst, being an integral member of the team to ensure full compliance of all driver and vehicle legislation and satisfying the needs of the customer and company. The role is being offered on a full time, permanent basis and if successful, you will be on a 4 on 4 off night shift pattern, from 18:00 - 06:00. Pay, benefits and more: We're looking to offer a salary of up to £50,000.00 per annum (inclusive of night shift allowance), and 23 days annual leave (inclusive of bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Managing the planning and organising the schedules and operational work of the transport function to meet all service level criteria Recruit, train, and coach members of the transport team to improve performance and manage underperformance where necessary Liaise with all departments and support services to provide a quality service set against company and client standards Promote safe working practices, attain, and sustain high standards of H&S, hygiene, and security within the working environment What you need to succeed at GXO: Holder of an International CPC is essential Demonstrable experience within a similar role, managing a large multi temperature transport operation, preferably in a 3PL environment Up to date knowledge of Working Time Directive and all relevant transport legislation Havin experience in continuous improvement and cost saving initiatives is desirable We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
SERVICE ADVISOR Location of the Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor: Tipton Salary of the Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor: £28,000 - £30,000 pa plus Bonus of £2,000 Hours of the Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor: Monday to Friday Days 09:00am - 18:00pm plus 1 in 4 Saturday mornings My client, a commercial vehicle workshop is looking for a Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor for their depot in Tipton. The role of Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor: Reporting directly to the Depot Manager or Service Manager, the Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor will be responsible for the day to day customer service for the workshop. The list of duties is subject to change and on occasions you may be required to carry out other duties due to business needs. Task of the Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor: Input and create work orders on system Allocate work to fitters on a daily basis Greeting customers Ordering of parts and link to work order Issue purchase orders to suppliers Deal with reported defects and arrange attendance for breakdown calls Goods receipt and close purchase orders Input labour hours and description of work Complete work orders and close jobs Handling of incoming telephone calls Arrange quotes for repairs Obtain purchase orders for recharges General depot administration Obtain and collate recharge information Planning of service inspections and MOT's Workshop filing Control flow and process of all WIP Health and Safety compliance A key part of the Service Advisor is to ensure work is allocated and customers service levels are kept up. The ideal Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor will have previous experience working in a Commercial Vehicle / Transport or fleet / workshop environment, dealing with HGVs, HGV Clients and HGV Drivers delivering the vehicles . If this Service Advisor role sounds like the job for you then please send your CV to Danica Baker at Sprint Recruitment
Dec 07, 2024
Full time
SERVICE ADVISOR Location of the Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor: Tipton Salary of the Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor: £28,000 - £30,000 pa plus Bonus of £2,000 Hours of the Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor: Monday to Friday Days 09:00am - 18:00pm plus 1 in 4 Saturday mornings My client, a commercial vehicle workshop is looking for a Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor for their depot in Tipton. The role of Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor: Reporting directly to the Depot Manager or Service Manager, the Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor will be responsible for the day to day customer service for the workshop. The list of duties is subject to change and on occasions you may be required to carry out other duties due to business needs. Task of the Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor: Input and create work orders on system Allocate work to fitters on a daily basis Greeting customers Ordering of parts and link to work order Issue purchase orders to suppliers Deal with reported defects and arrange attendance for breakdown calls Goods receipt and close purchase orders Input labour hours and description of work Complete work orders and close jobs Handling of incoming telephone calls Arrange quotes for repairs Obtain purchase orders for recharges General depot administration Obtain and collate recharge information Planning of service inspections and MOT's Workshop filing Control flow and process of all WIP Health and Safety compliance A key part of the Service Advisor is to ensure work is allocated and customers service levels are kept up. The ideal Service Advisor / Fleet Administrator / Workshop Administrator / HGV Service Advisor / Fleet Coordinator / Transport Planner / Transport Coordinator / Fleet Maintenance Advisor will have previous experience working in a Commercial Vehicle / Transport or fleet / workshop environment, dealing with HGVs, HGV Clients and HGV Drivers delivering the vehicles . If this Service Advisor role sounds like the job for you then please send your CV to Danica Baker at Sprint Recruitment
Divisional Plant & Fleet Manager Business Area: Eurovia UK Vacancy Base: Jubilee House Depot County: Greater London Contract Type: Permanent Hours: 40 Ringway is a market leader in the Highways Term Maintenance Industry, responsible for looking after over 50,000 kms of the UK's highways network. We take pride in offering a dedicated, flexible approach which supports our clients, underpinned by the recruitment, development and retention of a locally based workforce. We want you to grow your career in a way that suits you, whether that is making the best of your skills in a role you enjoy, or developing new skills as you progress with our company. We are currently looking to recruit a Divisional Plant & Fleet Manager on a permanent basis to effectively manage all commercial, plant fleet and workshops if applicable within a specified Division and or Divisions, always working to pre-agreed targets, deadlines, costs and legal requirements. Key Responsibilities will include; Assist and advise Divisional Director to draw up capital expenditure & disposal programme Analyse and set up, together with Divisional Director, and Regional Plant & Fleet Manager the Capital Expenditure request (including 5-year forecast) and a plan for disposals. Manage and optimise performance of the fleet and or workshops at an economical cost. Draw-up equipment-by-equipment the R&M plant budget and submit to Divisional Director Assist and advise Divisional Director, Central Fleet and Plant Department on technical issues. Circulate and implement (or ensure implementation) general policy from the Plant and Fleet department. Ensure circulation of information within Plant and Fleet Department once agreed. Enforce processes outlined by the Group or by the Law in order to comply with legal, statutory requirements and Group rules Ideal Candidate; Previous experience in managing a similar size fleet Ability to communicate at all levels IT literate Awarded Investors in People Silver, a member of the 5% Club and recognised as an Investor in Diversity. Providing opportunity and growth for all our employees is the bedrock of our business, ensuring a safe, happy and productive workforce. We have a dedicated recruitment team and politely request that agencies refrain from contacting anyone across our businesses with regards to speculative CV's or offering to assist with our vacancies, thank you. Ringway recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles.
Sep 24, 2022
Full time
Divisional Plant & Fleet Manager Business Area: Eurovia UK Vacancy Base: Jubilee House Depot County: Greater London Contract Type: Permanent Hours: 40 Ringway is a market leader in the Highways Term Maintenance Industry, responsible for looking after over 50,000 kms of the UK's highways network. We take pride in offering a dedicated, flexible approach which supports our clients, underpinned by the recruitment, development and retention of a locally based workforce. We want you to grow your career in a way that suits you, whether that is making the best of your skills in a role you enjoy, or developing new skills as you progress with our company. We are currently looking to recruit a Divisional Plant & Fleet Manager on a permanent basis to effectively manage all commercial, plant fleet and workshops if applicable within a specified Division and or Divisions, always working to pre-agreed targets, deadlines, costs and legal requirements. Key Responsibilities will include; Assist and advise Divisional Director to draw up capital expenditure & disposal programme Analyse and set up, together with Divisional Director, and Regional Plant & Fleet Manager the Capital Expenditure request (including 5-year forecast) and a plan for disposals. Manage and optimise performance of the fleet and or workshops at an economical cost. Draw-up equipment-by-equipment the R&M plant budget and submit to Divisional Director Assist and advise Divisional Director, Central Fleet and Plant Department on technical issues. Circulate and implement (or ensure implementation) general policy from the Plant and Fleet department. Ensure circulation of information within Plant and Fleet Department once agreed. Enforce processes outlined by the Group or by the Law in order to comply with legal, statutory requirements and Group rules Ideal Candidate; Previous experience in managing a similar size fleet Ability to communicate at all levels IT literate Awarded Investors in People Silver, a member of the 5% Club and recognised as an Investor in Diversity. Providing opportunity and growth for all our employees is the bedrock of our business, ensuring a safe, happy and productive workforce. We have a dedicated recruitment team and politely request that agencies refrain from contacting anyone across our businesses with regards to speculative CV's or offering to assist with our vacancies, thank you. Ringway recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles.
We are seeking an experienced General Manager who will be responsible for the administrative operations of the business as well as playing a key role in the production and realisation of the company's artistic output, working closely with the Artistic Director and Executive Director to deliver its artistic and strategic aims. For further information please follow the link below. People Dancing LCB Depot 31 Rutland Street Leicester LE1 1RE T: (0) E: Click below to keep up to date with jobs listings, specialist content and the latest news & views from People Dancing.
Sep 23, 2022
Full time
We are seeking an experienced General Manager who will be responsible for the administrative operations of the business as well as playing a key role in the production and realisation of the company's artistic output, working closely with the Artistic Director and Executive Director to deliver its artistic and strategic aims. For further information please follow the link below. People Dancing LCB Depot 31 Rutland Street Leicester LE1 1RE T: (0) E: Click below to keep up to date with jobs listings, specialist content and the latest news & views from People Dancing.
Nightshift Bus Cleaner vacancy - McGill s Bus Service Ltd-Inchinnan Depot A full time Night shift Cleaner vacancy has arisen at McGill s Bus Service Ltd, Inchinnan Depot. The Bus Cleaner role is based on a 40-hour week, working on a nightshift Rota system starting at 8.30pm until 5am, on 5 days over 7-day basis. The rate of pay meets National Minimum Wage standards. Duties include general interior cleaning of our fleet of service buses and coaches to meet company standards along with any other cleaning duties as required by the Engineering Line Manager. Interested candidates please email your CV and cover letter to our Inchinnan Depot Engineering Manager Mr. Shaun Langan
Sep 20, 2022
Full time
Nightshift Bus Cleaner vacancy - McGill s Bus Service Ltd-Inchinnan Depot A full time Night shift Cleaner vacancy has arisen at McGill s Bus Service Ltd, Inchinnan Depot. The Bus Cleaner role is based on a 40-hour week, working on a nightshift Rota system starting at 8.30pm until 5am, on 5 days over 7-day basis. The rate of pay meets National Minimum Wage standards. Duties include general interior cleaning of our fleet of service buses and coaches to meet company standards along with any other cleaning duties as required by the Engineering Line Manager. Interested candidates please email your CV and cover letter to our Inchinnan Depot Engineering Manager Mr. Shaun Langan
We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer for Nationwide Platforms you will work within a busy depot to inspect, repair and maintain our machines ensuring that they are ready for use by our customers. Our machines are powered access machines such as booms and scissor lifts but don't worry full training will be given. So, providing you have a great attitude and are willing to learn plus have some mechanical/ electrical engineering experience behind you then this could be the role for you. In reward we can offer you a competitive salary, life assurance x2 contractual salary, Westfield health care plan, 25 days holiday and a pension. Working hours are Monday - Friday 8am - 5.30pm. Responsibilities include: - Support the Senior Service Engineer in the effective running of the Depot workshop within the region. Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer's specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment. Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy. To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard. Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures. Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required. Accurately complete all relevant paperwork including engineer's report, off hire, pre/delivery inspection and service sheets. Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory Inspection completed. About you: - Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent. Experience in diesel engineering, auto electrics, hydraulics and diagnostics fault finding. Have a mature outlook and the ability to prioritise tasks and work well under pressure. Understand the importance of excellent customer service. Nationwide Platforms is the market-leading powered access rental company in the UK, providing a fleet of more than 15,500 machines from a network of 38 depots across the country. It also has the largest powered access training department in Europe, delivering a comprehensive range of working at height training courses to powered access operators and the access industry. Nationwide Platforms is part of Loxam, the largest equipment rental company in Europe.
Sep 19, 2022
Full time
We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer for Nationwide Platforms you will work within a busy depot to inspect, repair and maintain our machines ensuring that they are ready for use by our customers. Our machines are powered access machines such as booms and scissor lifts but don't worry full training will be given. So, providing you have a great attitude and are willing to learn plus have some mechanical/ electrical engineering experience behind you then this could be the role for you. In reward we can offer you a competitive salary, life assurance x2 contractual salary, Westfield health care plan, 25 days holiday and a pension. Working hours are Monday - Friday 8am - 5.30pm. Responsibilities include: - Support the Senior Service Engineer in the effective running of the Depot workshop within the region. Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer's specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment. Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy. To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard. Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures. Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required. Accurately complete all relevant paperwork including engineer's report, off hire, pre/delivery inspection and service sheets. Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory Inspection completed. About you: - Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent. Experience in diesel engineering, auto electrics, hydraulics and diagnostics fault finding. Have a mature outlook and the ability to prioritise tasks and work well under pressure. Understand the importance of excellent customer service. Nationwide Platforms is the market-leading powered access rental company in the UK, providing a fleet of more than 15,500 machines from a network of 38 depots across the country. It also has the largest powered access training department in Europe, delivering a comprehensive range of working at height training courses to powered access operators and the access industry. Nationwide Platforms is part of Loxam, the largest equipment rental company in Europe.
Highfield Professional Solutions
Swindon, Wiltshire
Signalling Supervisor (RAIL) Swindon, UK £400 per day - Inside IR35 The Company Highfield Professional Solutions are proud to be representing an industry leader who have key contracts across the UK's rail infrastructure. The ideal candidate will be someone who has experience of working in similar capacity on Network Rail projects. The Position To co-ordinate/supervise work groups by assigning work, monitoring site progress, reporting of site progress, briefing of staff, completion of paperwork, liaison with signalling depot teams, check results, take actions to ensure quality work, and provide mentoring for staff and general site leadership. Role and Responsibilities To supervise signalling teams in a manner that complies with all best practices, Network and Company Standards, processes and procedures and meets the companies and client's quality expectations. Ensure the safety integrity of all activities undertaken by the staff you are responsible for Manage installation costs against budgets and manage robust records to support this. Organise, manage, and develop robustly, a first-class Signalling Installation team and maintain suitable hard copy and soft copy records for regular audit. Allocate installation resources to projects, both internal and external to deliver required skills and keep the team utilization on or above target. Deliver activities within agreed timelines, according to the agreed quality and in line with all safety rules, principles and IRSE licensing requirements. Experience and Skills Required Hold or working towards Engineering Manager (Installation) IRSE License. Hold or be able to hold SMTH & G110 (Tester & Author Checker). Hold PTS, COSS/IWA track safety competencies. Hold SMTH Competency. Proven experience of team leadership and influencing staff. Previous experience of Signalling & Telecoms installation and construction activities with a thorough working knowledge of Network Rail standards. Proven experience of delivering to budgets and timescales. Understanding of other related rail disciplines and interface management. Sound knowledge of budgeting, profit and loss and reporting. If you would like to apply for this position, please contact Joshua Jones via email at or call on .
Sep 17, 2022
Full time
Signalling Supervisor (RAIL) Swindon, UK £400 per day - Inside IR35 The Company Highfield Professional Solutions are proud to be representing an industry leader who have key contracts across the UK's rail infrastructure. The ideal candidate will be someone who has experience of working in similar capacity on Network Rail projects. The Position To co-ordinate/supervise work groups by assigning work, monitoring site progress, reporting of site progress, briefing of staff, completion of paperwork, liaison with signalling depot teams, check results, take actions to ensure quality work, and provide mentoring for staff and general site leadership. Role and Responsibilities To supervise signalling teams in a manner that complies with all best practices, Network and Company Standards, processes and procedures and meets the companies and client's quality expectations. Ensure the safety integrity of all activities undertaken by the staff you are responsible for Manage installation costs against budgets and manage robust records to support this. Organise, manage, and develop robustly, a first-class Signalling Installation team and maintain suitable hard copy and soft copy records for regular audit. Allocate installation resources to projects, both internal and external to deliver required skills and keep the team utilization on or above target. Deliver activities within agreed timelines, according to the agreed quality and in line with all safety rules, principles and IRSE licensing requirements. Experience and Skills Required Hold or working towards Engineering Manager (Installation) IRSE License. Hold or be able to hold SMTH & G110 (Tester & Author Checker). Hold PTS, COSS/IWA track safety competencies. Hold SMTH Competency. Proven experience of team leadership and influencing staff. Previous experience of Signalling & Telecoms installation and construction activities with a thorough working knowledge of Network Rail standards. Proven experience of delivering to budgets and timescales. Understanding of other related rail disciplines and interface management. Sound knowledge of budgeting, profit and loss and reporting. If you would like to apply for this position, please contact Joshua Jones via email at or call on .
Salary: £13 per hour Reference: JO Customer Care Advisor - Hemel Hempstead - Temporary - £13 per hour PAYE Job purpose To act as an ambassador for the client in front of customers and members of the public, as well as other stakeholders including business owners, retail outlets and others who may be impacted by our work. In representing the client, the Customer Care Advisor is there to: ·Present a professional, personable, and reassuring face to the business ·Communicate directly with customers to inform, advise, and educate, and ensure that people are aware of the work we do, how it might affect them and, where necessary, to take responsibility for supporting them ·Support the operational teams in their communications with customers and others ·Act as an exemplar of customer service excellence both in the public domain and when working in the offices and depots ·Communicate directly with our customers on the doorstep while working collaboratively with the operational teams and Site managers ·Be a leading advocate in the effort to maximise customer satisfaction and minimise customer complaints. Job responsibilities ·Follow, complete and champion the client's on-site communications process) at the start and end of each project, visiting all customer properties. ·Comply with the requirements of the CAREs Control Hub forms and ensure it is properly and honestly completed. ·Coach operatives on the CAREs process and Control Hub forms ·Ensure each customer knows all relevant information relating to the project in hand. ·Complete Priority Services Register PSR requirements. ·Identify customers who will require further assistance while work is ongoing and ensure there are structured handover to the operational teams on site. ·Attend regular planning meetings, working with the local area to effectively plan for door knocking. ·Produce additional bespoke communications as and when required. ·Review CSAT, complaint and enquiry statistics relating to their local area and teams, for knowledge sharing and performance improvement purposes. ·Take on multiple task and ensure they are properly prioritised and balanced. ·Ensure customers understand their rights with respect to the General Data Protection Regulations. Required Experience/knowledge/qualifications ·Experience in a customer service role. ·Conscientious with the tenacity and resolve to see things through. ·Organised and punctual. ·Articulate and good at explaining things. ·Thorough, with good record keeping. ·IT literate, including Microsoft Office - Intermediate Word, Excel, Outlook and internet/intranet capabilities. ·Strong oral and written communication skills. ·Knowledge / experience of working in the utilities industry is desirable. ·Full, valid UK driving licence. This role is an excellent opportunity to secure longer term work with a great company who value their staff. Please apply without delay or call Ryan at Carrington West on UTL-GASELECMETER
Dec 07, 2021
Full time
Salary: £13 per hour Reference: JO Customer Care Advisor - Hemel Hempstead - Temporary - £13 per hour PAYE Job purpose To act as an ambassador for the client in front of customers and members of the public, as well as other stakeholders including business owners, retail outlets and others who may be impacted by our work. In representing the client, the Customer Care Advisor is there to: ·Present a professional, personable, and reassuring face to the business ·Communicate directly with customers to inform, advise, and educate, and ensure that people are aware of the work we do, how it might affect them and, where necessary, to take responsibility for supporting them ·Support the operational teams in their communications with customers and others ·Act as an exemplar of customer service excellence both in the public domain and when working in the offices and depots ·Communicate directly with our customers on the doorstep while working collaboratively with the operational teams and Site managers ·Be a leading advocate in the effort to maximise customer satisfaction and minimise customer complaints. Job responsibilities ·Follow, complete and champion the client's on-site communications process) at the start and end of each project, visiting all customer properties. ·Comply with the requirements of the CAREs Control Hub forms and ensure it is properly and honestly completed. ·Coach operatives on the CAREs process and Control Hub forms ·Ensure each customer knows all relevant information relating to the project in hand. ·Complete Priority Services Register PSR requirements. ·Identify customers who will require further assistance while work is ongoing and ensure there are structured handover to the operational teams on site. ·Attend regular planning meetings, working with the local area to effectively plan for door knocking. ·Produce additional bespoke communications as and when required. ·Review CSAT, complaint and enquiry statistics relating to their local area and teams, for knowledge sharing and performance improvement purposes. ·Take on multiple task and ensure they are properly prioritised and balanced. ·Ensure customers understand their rights with respect to the General Data Protection Regulations. Required Experience/knowledge/qualifications ·Experience in a customer service role. ·Conscientious with the tenacity and resolve to see things through. ·Organised and punctual. ·Articulate and good at explaining things. ·Thorough, with good record keeping. ·IT literate, including Microsoft Office - Intermediate Word, Excel, Outlook and internet/intranet capabilities. ·Strong oral and written communication skills. ·Knowledge / experience of working in the utilities industry is desirable. ·Full, valid UK driving licence. This role is an excellent opportunity to secure longer term work with a great company who value their staff. Please apply without delay or call Ryan at Carrington West on UTL-GASELECMETER
Salary: £13 per hour Reference: JO Customer Care Advisor - Sheffield - Temporary - £13 per hour PAYE Job purpose To act as an ambassador for the client in front of customers and members of the public, as well as other stakeholders including business owners, retail outlets and others who may be impacted by our work. In representing the client, the Customer Care Advisor is there to: ·Present a professional, personable, and reassuring face to the business ·Communicate directly with customers to inform, advise, and educate, and ensure that people are aware of the work we do, how it might affect them and, where necessary, to take responsibility for supporting them ·Support the operational teams in their communications with customers and others ·Act as an exemplar of customer service excellence both in the public domain and when working in the offices and depots ·Communicate directly with our customers on the doorstep while working collaboratively with the operational teams and Site managers ·Be a leading advocate in the effort to maximise customer satisfaction and minimise customer complaints. Job responsibilities ·Follow, complete and champion the client's on-site communications process) at the start and end of each project, visiting all customer properties. ·Comply with the requirements of the CAREs Control Hub forms and ensure it is properly and honestly completed. ·Coach operatives on the CAREs process and Control Hub forms ·Ensure each customer knows all relevant information relating to the project in hand. ·Complete Priority Services Register PSR requirements. ·Identify customers who will require further assistance while work is ongoing and ensure there are structured handover to the operational teams on site. ·Attend regular planning meetings, working with the local area to effectively plan for door knocking. ·Produce additional bespoke communications as and when required. ·Review CSAT, complaint and enquiry statistics relating to their local area and teams, for knowledge sharing and performance improvement purposes. ·Take on multiple task and ensure they are properly prioritised and balanced. ·Ensure customers understand their rights with respect to the General Data Protection Regulations. Required Experience/knowledge/qualifications ·Experience in a customer service role. ·Conscientious with the tenacity and resolve to see things through. ·Organised and punctual. ·Articulate and good at explaining things. ·Thorough, with good record keeping. ·IT literate, including Microsoft Office - Intermediate Word, Excel, Outlook and internet/intranet capabilities. ·Strong oral and written communication skills. ·Knowledge / experience of working in the utilities industry is desirable. ·Full, valid UK driving licence. This role is an excellent opportunity to secure longer term work with a great company who value their staff. Please apply without delay or call Ryan at Carrington West on UTL-GASELECMETER
Dec 05, 2021
Full time
Salary: £13 per hour Reference: JO Customer Care Advisor - Sheffield - Temporary - £13 per hour PAYE Job purpose To act as an ambassador for the client in front of customers and members of the public, as well as other stakeholders including business owners, retail outlets and others who may be impacted by our work. In representing the client, the Customer Care Advisor is there to: ·Present a professional, personable, and reassuring face to the business ·Communicate directly with customers to inform, advise, and educate, and ensure that people are aware of the work we do, how it might affect them and, where necessary, to take responsibility for supporting them ·Support the operational teams in their communications with customers and others ·Act as an exemplar of customer service excellence both in the public domain and when working in the offices and depots ·Communicate directly with our customers on the doorstep while working collaboratively with the operational teams and Site managers ·Be a leading advocate in the effort to maximise customer satisfaction and minimise customer complaints. Job responsibilities ·Follow, complete and champion the client's on-site communications process) at the start and end of each project, visiting all customer properties. ·Comply with the requirements of the CAREs Control Hub forms and ensure it is properly and honestly completed. ·Coach operatives on the CAREs process and Control Hub forms ·Ensure each customer knows all relevant information relating to the project in hand. ·Complete Priority Services Register PSR requirements. ·Identify customers who will require further assistance while work is ongoing and ensure there are structured handover to the operational teams on site. ·Attend regular planning meetings, working with the local area to effectively plan for door knocking. ·Produce additional bespoke communications as and when required. ·Review CSAT, complaint and enquiry statistics relating to their local area and teams, for knowledge sharing and performance improvement purposes. ·Take on multiple task and ensure they are properly prioritised and balanced. ·Ensure customers understand their rights with respect to the General Data Protection Regulations. Required Experience/knowledge/qualifications ·Experience in a customer service role. ·Conscientious with the tenacity and resolve to see things through. ·Organised and punctual. ·Articulate and good at explaining things. ·Thorough, with good record keeping. ·IT literate, including Microsoft Office - Intermediate Word, Excel, Outlook and internet/intranet capabilities. ·Strong oral and written communication skills. ·Knowledge / experience of working in the utilities industry is desirable. ·Full, valid UK driving licence. This role is an excellent opportunity to secure longer term work with a great company who value their staff. Please apply without delay or call Ryan at Carrington West on UTL-GASELECMETER
