Property Operations Manager at The Crown Estate Advert close date: Friday 21st February 2025 Purpose of Role: As part of the Urban Operations team, this role is accountable for delivering best-in-class property operations across a portfolio of mixed-use assets. The Property Operations Manager ensures The Crown Estate (TCE) achieves its operational objectives across all key metrics for all stakeholders. This business-critical role involves full accountability for the tactical delivery of TCE's strategic operational objectives in partnership with our Managing Agents and other external partners, ensuring all statutory and contractual requirements are fulfilled to the highest standards. Additionally, the role requires developing cultural alignment around TCE's shared values, ensuring that TCE's purpose and priorities are understood and effectively embedded across our value chain. Main Accountabilities: Build effective, trusted internal and external relationships, providing strong leadership and direction across the Managing Agents and internal teams, driving a one-team ethos and culture of alignment. Lead, champion, and deliver TCE's Safety First strategy, building security resilience and sustaining exemplary compliance. Develop an excellent operational understanding of the assets, including car parks and public realms, to enable effective leadership and support in crisis and incident management response. Provide impactful operational direction and support the delivery of TCE's sustainability strategy and targets, including TCE's Net Zero decarbonisation pathway. Work collaboratively across internal and external stakeholder teams to develop and implement asset-level operational plans aligned with TCE's operational priorities and budget provision. Own and manage all asset-level operational risks and issues, including customer complaints, ensuring effective root cause investigation and risk mitigation. Oversee all asset-level operational risk registers, enhancing TCE's assurance position across all lines of defence. Ensure proactive and expedient risk monitoring, mitigation, and risk improvement management. Manage and coordinate the operational interface across TCE capital works and major projects, from planning to delivery. Drive a structured and forward-thinking approach to planned preventative maintenance, ensuring works are integrated into the annual business planning cycle. Oversee procurement practices, compliance, contract management, and performance outcomes across our extended supply chain. Lead and inspire a culture of innovation and continuous improvement. Progress and support digital enhancements and data remediation projects across multiple safety, sustainability, and FM platforms. Foster a workplace and culture where everyone feels valued, supported, and accountable for their impact. Most Important Skills-Based Requirements: Minimum 10 years of real estate, multi-site, or retail operations experience (client-side preferred but not essential). MWIFM MRICS or similar qualifications are desirable. Strong safety management background, supported by NEBOSH or equivalent qualifications. Proven leadership in governance, policy, process, and procedural compliance with operational knowledge of H&S, CAFM, and compliance systems. Commercially driven with the ability to manage operational budgets effectively, identifying and implementing efficiencies and added value opportunities. Crisis and incident management experience. Good comprehension of technical building services, reactive/planned maintenance, and fabric protection. Experience in implementing sustainability strategies, including Net Zero. Passion for operational excellence and best practices in facilities management, car park operations, and building performance. Appetite for innovation and continuous improvement. Ready to take on this exciting challenge? Apply now and be part of The Crown Estate's journey towards operational excellence and sustainability! Our Offering / benefits: As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work. Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK () . We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on
Apr 26, 2025
Full time
Property Operations Manager at The Crown Estate Advert close date: Friday 21st February 2025 Purpose of Role: As part of the Urban Operations team, this role is accountable for delivering best-in-class property operations across a portfolio of mixed-use assets. The Property Operations Manager ensures The Crown Estate (TCE) achieves its operational objectives across all key metrics for all stakeholders. This business-critical role involves full accountability for the tactical delivery of TCE's strategic operational objectives in partnership with our Managing Agents and other external partners, ensuring all statutory and contractual requirements are fulfilled to the highest standards. Additionally, the role requires developing cultural alignment around TCE's shared values, ensuring that TCE's purpose and priorities are understood and effectively embedded across our value chain. Main Accountabilities: Build effective, trusted internal and external relationships, providing strong leadership and direction across the Managing Agents and internal teams, driving a one-team ethos and culture of alignment. Lead, champion, and deliver TCE's Safety First strategy, building security resilience and sustaining exemplary compliance. Develop an excellent operational understanding of the assets, including car parks and public realms, to enable effective leadership and support in crisis and incident management response. Provide impactful operational direction and support the delivery of TCE's sustainability strategy and targets, including TCE's Net Zero decarbonisation pathway. Work collaboratively across internal and external stakeholder teams to develop and implement asset-level operational plans aligned with TCE's operational priorities and budget provision. Own and manage all asset-level operational risks and issues, including customer complaints, ensuring effective root cause investigation and risk mitigation. Oversee all asset-level operational risk registers, enhancing TCE's assurance position across all lines of defence. Ensure proactive and expedient risk monitoring, mitigation, and risk improvement management. Manage and coordinate the operational interface across TCE capital works and major projects, from planning to delivery. Drive a structured and forward-thinking approach to planned preventative maintenance, ensuring works are integrated into the annual business planning cycle. Oversee procurement practices, compliance, contract management, and performance outcomes across our extended supply chain. Lead and inspire a culture of innovation and continuous improvement. Progress and support digital enhancements and data remediation projects across multiple safety, sustainability, and FM platforms. Foster a workplace and culture where everyone feels valued, supported, and accountable for their impact. Most Important Skills-Based Requirements: Minimum 10 years of real estate, multi-site, or retail operations experience (client-side preferred but not essential). MWIFM MRICS or similar qualifications are desirable. Strong safety management background, supported by NEBOSH or equivalent qualifications. Proven leadership in governance, policy, process, and procedural compliance with operational knowledge of H&S, CAFM, and compliance systems. Commercially driven with the ability to manage operational budgets effectively, identifying and implementing efficiencies and added value opportunities. Crisis and incident management experience. Good comprehension of technical building services, reactive/planned maintenance, and fabric protection. Experience in implementing sustainability strategies, including Net Zero. Passion for operational excellence and best practices in facilities management, car park operations, and building performance. Appetite for innovation and continuous improvement. Ready to take on this exciting challenge? Apply now and be part of The Crown Estate's journey towards operational excellence and sustainability! Our Offering / benefits: As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work. Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK () . We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity Join the fastest growing and most innovative deal analytics team in the UK. We are disrupting the traditional financial due diligence model through our use of data analytics and advanced technology tools. We help our clients through the process of acquiring or divesting assets to meet their strategic goals. As we work across multiple sectors and regions, the nature of our work often provides the opportunity to work on complex assignments that involve working with colleagues across a variety of disciplines, countries and service lines. Our core work is during the exciting and high speed financial due diligence phase of an M&A process. Using data and analytics in due diligence to assess the target company's financial performance and business projections, we can identify opportunities and risks that will have an impact on the final value of the asset. We have to clearly communicate our findings to our clients, their banks and their investors. The Transaction Analytics team are integrated with and work alongside the core due diligence teams to provide additional deeper insights and challenge value drivers with innovative solutions and advanced digital capabilities. Companies are collecting more data with a plethora of sources beyond standard financial accounts including everything from geolocation data to social media posts. Our expertise and challenge is to use data analytics at speed in due diligence to identify and understand trends that would otherwise be hidden! Your key responsibilities Given the speed of deals, you will be working across multiple projects alongside experienced financial due diligence (FDD) professionals. You will have the opportunity to continue to develop your understanding of financial due diligence alongside technical training in a range of situations and sectors. When working on projects you will almost always be working as part of a wider cross service line team with the growing opportunity to reach out to other teams in the commercial and strategy divisions. In your role as a Director you will lead the engagements whereby you will have responsibility for understanding the key business drivers, overseeing the approach with the client, agreeing value measurements with the client, providing value to the client through insights, factual conclusions and advice. You will manage the project teams and work closely with all members as well as forming strong internal links within Transaction Diligence and other departments in EY both in the UK and internationally to form multi-disciplinary teams. You will gather, verify and assess information to formulate views as well as plan, prepare and review deliverables in various forms including written reports, presentations and discussions with the client. In addition, you will: Plan and monitor the progress of the team Share your technical and other knowledge with your team and the department Build on and develop internal and external networks through personal contacts Understand the capabilities of the firm and look for opportunities to sell additional services to our clients Play a role in business plan initiatives (e.g. key accounts, recruitment, client service framework) Being a true business advisor to the client and establish yourself as a key client contact Our clients are typically Private Equity and corporates of varying sizes, up to FTSE100. As we continue to grow the team you will have the opportunity to build out your own client relationships and internal networks to share knowledge or build a sector-specific profile. We heavily encourage continued learning and constant innovation so our business tomorrow will be a revolution of our business today. What we look for Individuals who are innovative, entrepreneurial and eager to learn. Skills and attributes for success Financial and commercial acumen to understand our client's challenge Be able to gather, verify and assess information to formulate conclusions The ability to analyse at pace and know where to focus attention Strong attention to detail with a logical and methodical approach Demonstrable experience in planning, preparing and reviewing deliverables in various forms including visualisations, written reports, presentations and discussions with the client Team working and communication skills Ability to communicate key messages to both technical and non-technical stakeholders Attention to business development both with clients and in innovation To qualify for the role, you must have Strong commercial experience and/or relevant industry or transaction experience (including financial due diligence experience). Understanding of data manipulation and integration analytic tools (e.g. Alteryx, SQL, Excel) Excitement to learn and share knowledge through the training of others A passion to provide high quality service to your clients Experience of coaching and mentoring team members Extensive experience of stakeholder and client communication Ideally, you'll also have Have an ACA, ACCA or equivalent qualification Experience with data visualisation tools (e.g. PowerBI, Tableau) Experience in advanced analytics languages (Python, SQL, R) Experience of leading teams and working in a high paced transaction environment with a solid understanding of how Analytics can bring value throughout the transaction life cycle. Be an effective time manager, able to keep calm when under pressure to meet deadlines Be a team player with the ability to build effective relationships at all levels What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Opportunity to study for an MBA with Hult University Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now.
Apr 26, 2025
Full time
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity Join the fastest growing and most innovative deal analytics team in the UK. We are disrupting the traditional financial due diligence model through our use of data analytics and advanced technology tools. We help our clients through the process of acquiring or divesting assets to meet their strategic goals. As we work across multiple sectors and regions, the nature of our work often provides the opportunity to work on complex assignments that involve working with colleagues across a variety of disciplines, countries and service lines. Our core work is during the exciting and high speed financial due diligence phase of an M&A process. Using data and analytics in due diligence to assess the target company's financial performance and business projections, we can identify opportunities and risks that will have an impact on the final value of the asset. We have to clearly communicate our findings to our clients, their banks and their investors. The Transaction Analytics team are integrated with and work alongside the core due diligence teams to provide additional deeper insights and challenge value drivers with innovative solutions and advanced digital capabilities. Companies are collecting more data with a plethora of sources beyond standard financial accounts including everything from geolocation data to social media posts. Our expertise and challenge is to use data analytics at speed in due diligence to identify and understand trends that would otherwise be hidden! Your key responsibilities Given the speed of deals, you will be working across multiple projects alongside experienced financial due diligence (FDD) professionals. You will have the opportunity to continue to develop your understanding of financial due diligence alongside technical training in a range of situations and sectors. When working on projects you will almost always be working as part of a wider cross service line team with the growing opportunity to reach out to other teams in the commercial and strategy divisions. In your role as a Director you will lead the engagements whereby you will have responsibility for understanding the key business drivers, overseeing the approach with the client, agreeing value measurements with the client, providing value to the client through insights, factual conclusions and advice. You will manage the project teams and work closely with all members as well as forming strong internal links within Transaction Diligence and other departments in EY both in the UK and internationally to form multi-disciplinary teams. You will gather, verify and assess information to formulate views as well as plan, prepare and review deliverables in various forms including written reports, presentations and discussions with the client. In addition, you will: Plan and monitor the progress of the team Share your technical and other knowledge with your team and the department Build on and develop internal and external networks through personal contacts Understand the capabilities of the firm and look for opportunities to sell additional services to our clients Play a role in business plan initiatives (e.g. key accounts, recruitment, client service framework) Being a true business advisor to the client and establish yourself as a key client contact Our clients are typically Private Equity and corporates of varying sizes, up to FTSE100. As we continue to grow the team you will have the opportunity to build out your own client relationships and internal networks to share knowledge or build a sector-specific profile. We heavily encourage continued learning and constant innovation so our business tomorrow will be a revolution of our business today. What we look for Individuals who are innovative, entrepreneurial and eager to learn. Skills and attributes for success Financial and commercial acumen to understand our client's challenge Be able to gather, verify and assess information to formulate conclusions The ability to analyse at pace and know where to focus attention Strong attention to detail with a logical and methodical approach Demonstrable experience in planning, preparing and reviewing deliverables in various forms including visualisations, written reports, presentations and discussions with the client Team working and communication skills Ability to communicate key messages to both technical and non-technical stakeholders Attention to business development both with clients and in innovation To qualify for the role, you must have Strong commercial experience and/or relevant industry or transaction experience (including financial due diligence experience). Understanding of data manipulation and integration analytic tools (e.g. Alteryx, SQL, Excel) Excitement to learn and share knowledge through the training of others A passion to provide high quality service to your clients Experience of coaching and mentoring team members Extensive experience of stakeholder and client communication Ideally, you'll also have Have an ACA, ACCA or equivalent qualification Experience with data visualisation tools (e.g. PowerBI, Tableau) Experience in advanced analytics languages (Python, SQL, R) Experience of leading teams and working in a high paced transaction environment with a solid understanding of how Analytics can bring value throughout the transaction life cycle. Be an effective time manager, able to keep calm when under pressure to meet deadlines Be a team player with the ability to build effective relationships at all levels What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Opportunity to study for an MBA with Hult University Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now.
Senior Advertising Sales Manager Travel £38,000 - £45,000 +Uncapped Commission Perm role (Full Time Contract Perm) Fully Remote Industry leading Travel Magazine Publisher seeks a highly talented and experienced Advertising Sales Manager/ Commercial Partnerships Manager. The successful Senior Advertising Sales Manager will need a minimum of 3 years working in a similar role, crucially from consumer travel publishing across print and digital media with strong experience of working with tourist boards. There will be scope for international travel several times a year to trade shows. Senior Advertising Sales Manager Travel The Role: Generating new business across print and digital media platforms Grow relationships with key accounts by planning and tailoring their marketing activities using a consultative approach with the intention of growing YOY spend Pitch clients over the phone and through face-to-face meetings Act as a market specialist and make sure you have the knowledge to do so via internal and external resources Consultative selling is a key part of this role, the right candidate should be able to sell creatively, through solution led selling Happy to travel to London and internationally to various travel trade shows Senior Advertising Sales Manager Travel Profile of Candidate: •Minimum 3 years working in a similar advertising sales or commercial partnerships role ideally in the consumer travel publishing sector across print and digital media •Already has an extensive client list - tourism boards - key! •Target orientated and able to work under pressure to deliver results •Able to work independently under their own initiative to drive commercial revenue for the business •Creative thinker who can create bespoke creative partnerships based on the needs of the client •Confident in pitching business opportunities to senior level clients •Comfortable in working with all departments including the editorial team to deliver targeted advertising for each issue Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 25, 2025
Contractor
Senior Advertising Sales Manager Travel £38,000 - £45,000 +Uncapped Commission Perm role (Full Time Contract Perm) Fully Remote Industry leading Travel Magazine Publisher seeks a highly talented and experienced Advertising Sales Manager/ Commercial Partnerships Manager. The successful Senior Advertising Sales Manager will need a minimum of 3 years working in a similar role, crucially from consumer travel publishing across print and digital media with strong experience of working with tourist boards. There will be scope for international travel several times a year to trade shows. Senior Advertising Sales Manager Travel The Role: Generating new business across print and digital media platforms Grow relationships with key accounts by planning and tailoring their marketing activities using a consultative approach with the intention of growing YOY spend Pitch clients over the phone and through face-to-face meetings Act as a market specialist and make sure you have the knowledge to do so via internal and external resources Consultative selling is a key part of this role, the right candidate should be able to sell creatively, through solution led selling Happy to travel to London and internationally to various travel trade shows Senior Advertising Sales Manager Travel Profile of Candidate: •Minimum 3 years working in a similar advertising sales or commercial partnerships role ideally in the consumer travel publishing sector across print and digital media •Already has an extensive client list - tourism boards - key! •Target orientated and able to work under pressure to deliver results •Able to work independently under their own initiative to drive commercial revenue for the business •Creative thinker who can create bespoke creative partnerships based on the needs of the client •Confident in pitching business opportunities to senior level clients •Comfortable in working with all departments including the editorial team to deliver targeted advertising for each issue Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
The Company: Account Manager Leading manufacturer of wound care a compression therapy solutions. Expanding business with ambitious growth plans. Cutting edge technology. Well respected business with excellent reputation for service and delivery. Invests in staff development. Agile and progressive business who are moving with the times. Benefits of the Account Manager £45k-£55k DOE plus bonuses uncapped Car or £710 allowance Pension Life assurance and private healthcare and other benefits The Role: Account Manager Selling a leading portfolio of wound care and compression therapy solutions into in the NHS including Procurement/Medicines Management, in addition to TVN s, Leg Ulcer Nurse Specialists and Specialist Nurses You will develop a business plan for the territory to gain formulary inclusion for specified to ensure business growth. You will proactively seek out and develop relationships with clinical & non-clinical key decision makers, up to and including board level customers You will identify new sales opportunities within community and hospital accounts. You will be using an OMNI-channel approach; digital platforms, social media, face to face. Remotely working from home, working autonomously to network throughout complex, multi-tiered NHS accounts Region covers Cornwall, Somerset, Bristol, Devon The Ideal Person: Account Manager Must live within Cornwall, Somerset, Bristol, Devon area Experience in wound care/compression not necessary but sales in medical devices experience is required. A track record of success in account management and must be able to demonstrate effective territory management and time keeping skills. Must be resilient and curious to uncover opportunities to their full potential and able to balance several projects at once and a portfolio of products. Ability to take full accountability for growing and protecting your business Tenacity, self-drive and goal orientated approach Agility & curiosity Effective objection handling, influencing and persuasive skills Excellent communication skills: active listener, confident presenter and ability to adapt approach and communicate effectively via am OMNI-channel approach. Commercial and strategic thinking and presenting product proposals including cost savings to key decision makers Analytical data skills Good planning and organising skills; the ability to utilise your commercial knowledge and data to effectively and efficiently plan your territory and maximise your time Flexibility to stay away from home, on occasion, due to the nature of the role. A full valid driving licence Consultant: David Gray Email: (url removed) Tel no. (phone number removed) Candidates must be eligible to work and live in the UK. About On Target At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally
Apr 25, 2025
Full time
The Company: Account Manager Leading manufacturer of wound care a compression therapy solutions. Expanding business with ambitious growth plans. Cutting edge technology. Well respected business with excellent reputation for service and delivery. Invests in staff development. Agile and progressive business who are moving with the times. Benefits of the Account Manager £45k-£55k DOE plus bonuses uncapped Car or £710 allowance Pension Life assurance and private healthcare and other benefits The Role: Account Manager Selling a leading portfolio of wound care and compression therapy solutions into in the NHS including Procurement/Medicines Management, in addition to TVN s, Leg Ulcer Nurse Specialists and Specialist Nurses You will develop a business plan for the territory to gain formulary inclusion for specified to ensure business growth. You will proactively seek out and develop relationships with clinical & non-clinical key decision makers, up to and including board level customers You will identify new sales opportunities within community and hospital accounts. You will be using an OMNI-channel approach; digital platforms, social media, face to face. Remotely working from home, working autonomously to network throughout complex, multi-tiered NHS accounts Region covers Cornwall, Somerset, Bristol, Devon The Ideal Person: Account Manager Must live within Cornwall, Somerset, Bristol, Devon area Experience in wound care/compression not necessary but sales in medical devices experience is required. A track record of success in account management and must be able to demonstrate effective territory management and time keeping skills. Must be resilient and curious to uncover opportunities to their full potential and able to balance several projects at once and a portfolio of products. Ability to take full accountability for growing and protecting your business Tenacity, self-drive and goal orientated approach Agility & curiosity Effective objection handling, influencing and persuasive skills Excellent communication skills: active listener, confident presenter and ability to adapt approach and communicate effectively via am OMNI-channel approach. Commercial and strategic thinking and presenting product proposals including cost savings to key decision makers Analytical data skills Good planning and organising skills; the ability to utilise your commercial knowledge and data to effectively and efficiently plan your territory and maximise your time Flexibility to stay away from home, on occasion, due to the nature of the role. A full valid driving licence Consultant: David Gray Email: (url removed) Tel no. (phone number removed) Candidates must be eligible to work and live in the UK. About On Target At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally
As an SAP S/4HANA EAM Senior consultant, you will work as part of a great team shaping and delivering the latest processes and solutions to a wide and varied set of clients, across many different industry sectors. Working alongside Capgemini's team of specialists in our Supply Chain Management Capability in delivering innovative projects to our existing and new clients, you will also have opportunities to develop our pipeline for future projects. This role is a unique chance to work with the latest technologies, for example: S/4HANA, IoT, UI5, Digital, Cloud and Mobile, helping Clients renew their enterprise as they move through their transformation journeys. You will be working on single or multiple project lifecycles, at any or all stages, from shaping the transformation roadmap, through agile delivery to post go live support. Your knowledge of core Plant Maintenance solutions will allow you to shape, build and deliver solutions in your functional area as well as contribute to the growth of the SAP SCM Capability. As part of the role, you will have access to enhance your consulting, functional and technical skills, through Capgemini learning and development, and the latest industry recognised certifications. Your role Using your experience to provide Functional Consulting within SAP S/4HANA EAM to drive value and benefits to our customers. Build and maintain trusted relationships with the client stakeholders and are seen as a Trusted Advisor. Experience of being accountable for translating a business use case into a detailed solution design. Be part of a team that solves problems and provides solutions for large, corporate clients in multiple sectors, working in cross-discipline, agile and distributed teams, across multiple areas of Supply Chain Management, depending on project scope and at various stages of the project lifecycle. Lead your functional area within the engagement as an SAP S/4HANA EAM Consultant to deliver full project life cycle delivery. Identifying new S/4 user interfaces and capabilities - aligning SAP solutions with customer requirements. Hands-on opportunity to work with experienced SAP consultants and supporting leading/global clients (leaders in their fields). Develop skills to provide thought leadership to our clients and internal customers with your knowledge of available solutions both within the SAP portfolio, and the supporting products recognised within the industries. Alongside project delivery you will manage and develop your career through training, networking and contributing to the practice and wider group growth and objectives particularly focusing on EAM initiatives. Your skills and experience Consulting experience in SAP S/4HANA and ECC working mainly in the core EAM area. Expanding this to wider EAM functionalities, such as PLM, WCM and the new phase-model process is an advantage. Advocate of best practice design principles along with an advisory focus and be able to provide solutions for the business's requirements. You have a passion to work with our clients, advising them on how to get the most out of their SAP technologies. Have experience in multiple end-to-end design and implementation programmes within S/4HANA or ECC. Awareness of various project lifecycle tools such as JIRA, Solution Manager and Signavio. Have experience in taking the business requirements and creating a functional design with supporting functional specifications. Strong understanding of core plant maintenance business operations and processes. Experience in leading Functional SAP workstreams and managing remote team members. Understand the key capabilities of Plant Maintenance and how they integrate with other SAP modules and applications. Be proficient and have hands-on config experience in Advanced and Basic Plant Maintenance capabilities. Have experience of the Fiori applications within the EAM area. An understanding of the suite of Mobile functionality that can be leveraged to support EAM processing, including Cloud based products such as SAP Asset Manager. Have experience in designing and defining the Plant maintenance org structure to offer a fit for purpose design. AI and Machine Learning Interest: Keeping abreast with AI and ML advancements within SAP to drive automation and intelligent analytics in business processes. Your security clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. What does 'Get The Future You Want' mean for you? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. About Capgemini Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.
Apr 25, 2025
Full time
As an SAP S/4HANA EAM Senior consultant, you will work as part of a great team shaping and delivering the latest processes and solutions to a wide and varied set of clients, across many different industry sectors. Working alongside Capgemini's team of specialists in our Supply Chain Management Capability in delivering innovative projects to our existing and new clients, you will also have opportunities to develop our pipeline for future projects. This role is a unique chance to work with the latest technologies, for example: S/4HANA, IoT, UI5, Digital, Cloud and Mobile, helping Clients renew their enterprise as they move through their transformation journeys. You will be working on single or multiple project lifecycles, at any or all stages, from shaping the transformation roadmap, through agile delivery to post go live support. Your knowledge of core Plant Maintenance solutions will allow you to shape, build and deliver solutions in your functional area as well as contribute to the growth of the SAP SCM Capability. As part of the role, you will have access to enhance your consulting, functional and technical skills, through Capgemini learning and development, and the latest industry recognised certifications. Your role Using your experience to provide Functional Consulting within SAP S/4HANA EAM to drive value and benefits to our customers. Build and maintain trusted relationships with the client stakeholders and are seen as a Trusted Advisor. Experience of being accountable for translating a business use case into a detailed solution design. Be part of a team that solves problems and provides solutions for large, corporate clients in multiple sectors, working in cross-discipline, agile and distributed teams, across multiple areas of Supply Chain Management, depending on project scope and at various stages of the project lifecycle. Lead your functional area within the engagement as an SAP S/4HANA EAM Consultant to deliver full project life cycle delivery. Identifying new S/4 user interfaces and capabilities - aligning SAP solutions with customer requirements. Hands-on opportunity to work with experienced SAP consultants and supporting leading/global clients (leaders in their fields). Develop skills to provide thought leadership to our clients and internal customers with your knowledge of available solutions both within the SAP portfolio, and the supporting products recognised within the industries. Alongside project delivery you will manage and develop your career through training, networking and contributing to the practice and wider group growth and objectives particularly focusing on EAM initiatives. Your skills and experience Consulting experience in SAP S/4HANA and ECC working mainly in the core EAM area. Expanding this to wider EAM functionalities, such as PLM, WCM and the new phase-model process is an advantage. Advocate of best practice design principles along with an advisory focus and be able to provide solutions for the business's requirements. You have a passion to work with our clients, advising them on how to get the most out of their SAP technologies. Have experience in multiple end-to-end design and implementation programmes within S/4HANA or ECC. Awareness of various project lifecycle tools such as JIRA, Solution Manager and Signavio. Have experience in taking the business requirements and creating a functional design with supporting functional specifications. Strong understanding of core plant maintenance business operations and processes. Experience in leading Functional SAP workstreams and managing remote team members. Understand the key capabilities of Plant Maintenance and how they integrate with other SAP modules and applications. Be proficient and have hands-on config experience in Advanced and Basic Plant Maintenance capabilities. Have experience of the Fiori applications within the EAM area. An understanding of the suite of Mobile functionality that can be leveraged to support EAM processing, including Cloud based products such as SAP Asset Manager. Have experience in designing and defining the Plant maintenance org structure to offer a fit for purpose design. AI and Machine Learning Interest: Keeping abreast with AI and ML advancements within SAP to drive automation and intelligent analytics in business processes. Your security clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. What does 'Get The Future You Want' mean for you? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. About Capgemini Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.
This is an exciting opportunity for a Simply Food Store Manager in the Home Counties South area Purpose Delivery of the retail plan across all areas of the store including commercial, operations, people, visual and customer Drive improved KPI performance and deliver operational efficiency Setting the strategic direction for the store aligned to the retail priorities Ensuring the teams within the store are clear on their part to play and holding all line managers to account Take full accountability for all line management and associated people activity of managers within the store Support the store to trade safely and legally, protecting customers, colleagues and the M&S brand Accountable for the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales through the delivery of the Store P&L and Retail Plan across the store Deliver and embed the business transformation plan and change initiatives through the store team Create the right culture, role modelling new digital ways of working and leadership behaviours Deliver great standards and service by setting clear expectations with direct reports and ensuring that they are clear on the part they play Ensuring the leadership within the store are building the digital capability of their teams to sell through all channels Building a diverse and talented team which supports the growth of the wider Region and business Represents the store voice and takes ownership for action to deliver improvement across the store Uses data and insight to enhance the customer experience, to improve the operation, and drive results Support the delivery of Plan A Regularly reviews individual performance of the leadership team through quality conversations, celebrating success and managing underperformance where required Ensuring all line management and people activities are delivered in accordance with company process and policy Ensure an active working partnership with Store and Regional BIG, provide feedback and support the development of the store BIG team Deliver operational excellence to maximise product availability, minimise stock and cash loss across the total store Maintain a safe and legal store environment Accountable leader for all elements of VM delivery across all launches,events and campaigns Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Holds themselves and their teams accountable for delivering objectives and business targets Proactively seeks input from customers and colleagues to uncover new business opportunities Ensures all direct reports have performance objectives aligned to the business plan and reviewed on a regular basis to reflect business changes Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Technical Skills/ Experience Proven ability to lead a high performing management team to deliver excellent customer service and KPI's across the store Has a substantial understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI (internal and external) to identify commercial, visual, cost savings & customer opportunities to increase profit Current working knowledge of all VM principles Good level of digital capability and a comprehensive understanding of systems and ability to exploit them Strong knowledge of the legal requirements and accountabilities across the store Knowledge of our people policies and of driving and managing performance within a team The ability to have difficult conversations with effective resolutions with both colleagues and line managers Great communicator and active listener who will inspire, share their knowledge and best practices with others Proven ability to plan and review across weekly, monthly and quarterly timeframes Proven ability to consistently deliver under pressure demonstrating high levels of resilience Ability to build and maintain relationships with key stakeholders across all levels of the business Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Relationships and Stakeholders Customers Colleagues Store Leadership Wider Store Managers Regional Leadership Store and Regional BIG Support Centre
Apr 25, 2025
Full time
This is an exciting opportunity for a Simply Food Store Manager in the Home Counties South area Purpose Delivery of the retail plan across all areas of the store including commercial, operations, people, visual and customer Drive improved KPI performance and deliver operational efficiency Setting the strategic direction for the store aligned to the retail priorities Ensuring the teams within the store are clear on their part to play and holding all line managers to account Take full accountability for all line management and associated people activity of managers within the store Support the store to trade safely and legally, protecting customers, colleagues and the M&S brand Accountable for the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales through the delivery of the Store P&L and Retail Plan across the store Deliver and embed the business transformation plan and change initiatives through the store team Create the right culture, role modelling new digital ways of working and leadership behaviours Deliver great standards and service by setting clear expectations with direct reports and ensuring that they are clear on the part they play Ensuring the leadership within the store are building the digital capability of their teams to sell through all channels Building a diverse and talented team which supports the growth of the wider Region and business Represents the store voice and takes ownership for action to deliver improvement across the store Uses data and insight to enhance the customer experience, to improve the operation, and drive results Support the delivery of Plan A Regularly reviews individual performance of the leadership team through quality conversations, celebrating success and managing underperformance where required Ensuring all line management and people activities are delivered in accordance with company process and policy Ensure an active working partnership with Store and Regional BIG, provide feedback and support the development of the store BIG team Deliver operational excellence to maximise product availability, minimise stock and cash loss across the total store Maintain a safe and legal store environment Accountable leader for all elements of VM delivery across all launches,events and campaigns Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Holds themselves and their teams accountable for delivering objectives and business targets Proactively seeks input from customers and colleagues to uncover new business opportunities Ensures all direct reports have performance objectives aligned to the business plan and reviewed on a regular basis to reflect business changes Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Technical Skills/ Experience Proven ability to lead a high performing management team to deliver excellent customer service and KPI's across the store Has a substantial understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI (internal and external) to identify commercial, visual, cost savings & customer opportunities to increase profit Current working knowledge of all VM principles Good level of digital capability and a comprehensive understanding of systems and ability to exploit them Strong knowledge of the legal requirements and accountabilities across the store Knowledge of our people policies and of driving and managing performance within a team The ability to have difficult conversations with effective resolutions with both colleagues and line managers Great communicator and active listener who will inspire, share their knowledge and best practices with others Proven ability to plan and review across weekly, monthly and quarterly timeframes Proven ability to consistently deliver under pressure demonstrating high levels of resilience Ability to build and maintain relationships with key stakeholders across all levels of the business Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Relationships and Stakeholders Customers Colleagues Store Leadership Wider Store Managers Regional Leadership Store and Regional BIG Support Centre
Social Media Manager - Digital Marketing Agency Location: Central Birmingham (Hybrid - 4 days in-office, 1 day WFH) Salary: 30,000 - 35,000 + excellent benefits Gleeson are thrilled to be partnering with a vibrant and fast-growing digital marketing agency as they look to hire a Social Media Manager to join their creative team in Birmingham. If you're currently in an agency-side social media role and ready to take the next step in your career, this could be a great fit. You'll need to bring solid copywriting skills, a deep understanding of both paid and organic social strategy, and bonus points if you've got animation experience too! Why this role? You'll be joining a collaborative team where creativity is at the heart of everything. If you love crafting clever campaigns, writing standout copy, and thinking strategically across channels - keep reading! What you'll be doing: Writing engaging social content for a range of B2B and B2C brands. Developing social media strategies (paid and organic) aligned to marketing plans and client goals. Managing multiple client accounts across various industries. Working closely with the in-house design team to bring your ideas to life. Meeting with clients to understand their brand, tone of voice, and objectives. Reporting on performance and optimising campaigns to deliver ROI. What we're looking for: Proven experience in both paid and organic social media strategy. Hands-on knowledge of platforms like Meta (Facebook & Instagram), LinkedIn, and TikTok. Ideally, agency experience managing a variety of client accounts (B2B & B2C). A portfolio showcasing your creative copywriting and strategic thinking. The ability to brief designers with creative direction and insights. Confidence in presenting to clients and owning campaign performance. The perks: Based in stunning City Centre offices - 4 days a week onsite, 1 day from home. Clear career development plan - with the opportunity to grow your own team. A creative, collaborative, and supportive agency culture. Competitive salary and benefits package. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 25, 2025
Full time
Social Media Manager - Digital Marketing Agency Location: Central Birmingham (Hybrid - 4 days in-office, 1 day WFH) Salary: 30,000 - 35,000 + excellent benefits Gleeson are thrilled to be partnering with a vibrant and fast-growing digital marketing agency as they look to hire a Social Media Manager to join their creative team in Birmingham. If you're currently in an agency-side social media role and ready to take the next step in your career, this could be a great fit. You'll need to bring solid copywriting skills, a deep understanding of both paid and organic social strategy, and bonus points if you've got animation experience too! Why this role? You'll be joining a collaborative team where creativity is at the heart of everything. If you love crafting clever campaigns, writing standout copy, and thinking strategically across channels - keep reading! What you'll be doing: Writing engaging social content for a range of B2B and B2C brands. Developing social media strategies (paid and organic) aligned to marketing plans and client goals. Managing multiple client accounts across various industries. Working closely with the in-house design team to bring your ideas to life. Meeting with clients to understand their brand, tone of voice, and objectives. Reporting on performance and optimising campaigns to deliver ROI. What we're looking for: Proven experience in both paid and organic social media strategy. Hands-on knowledge of platforms like Meta (Facebook & Instagram), LinkedIn, and TikTok. Ideally, agency experience managing a variety of client accounts (B2B & B2C). A portfolio showcasing your creative copywriting and strategic thinking. The ability to brief designers with creative direction and insights. Confidence in presenting to clients and owning campaign performance. The perks: Based in stunning City Centre offices - 4 days a week onsite, 1 day from home. Clear career development plan - with the opportunity to grow your own team. A creative, collaborative, and supportive agency culture. Competitive salary and benefits package. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Business Partner (Systems & Frameworks) 6 Month Contract (Extendable) Warwick (Hybrid working- 1 day onsite per fortnight) Job Purpose The purpose of Corporate Affairs is to protect, promote and enhance the company's reputation in the UK and our US territories. It is to build and help others build the reputation that the business needs to succeed in the short and long term. As part of the Strategic Operations & Intelligence team, this role will provide project support across the whole team, covering systems/digital transformation and data, frameworks, research, insights and reporting, crisis management and risk/compliance. The role will provide structure and rigour to the way the team manages and delivers its workload. As the team is relatively small, all team members are required to be hands-on, so the person in this role will also be involved in some delivery of the team's projects, supporting the Head of Systems, Frameworks & Digital Transformation, the Systems and Frameworks Manager and the Data Solutions Manager. The ideal candidate will have excellent organisational skills and a good understanding of data and technology Key Accountabilities Lead the project management of digital transformation and other projects across the Strategic Operations & Intelligence team Challenge and interrogate project schedules, integrating supplier schedules into the master schedule to ensure activities and resources meet project needs Foster a collaborative environment for integrated project teams to align teams and drive performance Support the identification and implementation of new technologies that can optimize communication, collaboration, and the effectiveness of public affairs and community engagement programmes Support the ongoing management of a stakeholder management platform, including the associated processes, frameworks, governance and controls Support the ongoing management of stakeholder data and data quality assurance Support the design and implementation of training programmes to build digital and data literacy within the Corporate Affairs team Knowledge, Experience and Technical Know How Ability to build and manage a programme plan, feeding in information from across the team for multiple projects Strong attention to detail and organizational skills Familiar with and/or with a passion to learn more about the latest technological developments related to Corporate Affairs activities, including AI Ability to create, implement and measure performance against, standard processes Ability to manage performance, collaborate, build relationships and work effectively across teams - strong people management skills Strong verbal and written communication skills (including PowerPoint, Word and Excel) Ability to listen to, understand and synthesize requirements into potential solutions Strong analytical and problem-solving skills Comfortable working with large datasets Energetic and enthusiastic with drive Ability to work independently and as part of a team Adept at navigating challenges, finding solutions and influencing stakeholders Ability to manage behavioural and safety expectations across projects and to act fast to address concerns Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise.
Apr 25, 2025
Contractor
Business Partner (Systems & Frameworks) 6 Month Contract (Extendable) Warwick (Hybrid working- 1 day onsite per fortnight) Job Purpose The purpose of Corporate Affairs is to protect, promote and enhance the company's reputation in the UK and our US territories. It is to build and help others build the reputation that the business needs to succeed in the short and long term. As part of the Strategic Operations & Intelligence team, this role will provide project support across the whole team, covering systems/digital transformation and data, frameworks, research, insights and reporting, crisis management and risk/compliance. The role will provide structure and rigour to the way the team manages and delivers its workload. As the team is relatively small, all team members are required to be hands-on, so the person in this role will also be involved in some delivery of the team's projects, supporting the Head of Systems, Frameworks & Digital Transformation, the Systems and Frameworks Manager and the Data Solutions Manager. The ideal candidate will have excellent organisational skills and a good understanding of data and technology Key Accountabilities Lead the project management of digital transformation and other projects across the Strategic Operations & Intelligence team Challenge and interrogate project schedules, integrating supplier schedules into the master schedule to ensure activities and resources meet project needs Foster a collaborative environment for integrated project teams to align teams and drive performance Support the identification and implementation of new technologies that can optimize communication, collaboration, and the effectiveness of public affairs and community engagement programmes Support the ongoing management of a stakeholder management platform, including the associated processes, frameworks, governance and controls Support the ongoing management of stakeholder data and data quality assurance Support the design and implementation of training programmes to build digital and data literacy within the Corporate Affairs team Knowledge, Experience and Technical Know How Ability to build and manage a programme plan, feeding in information from across the team for multiple projects Strong attention to detail and organizational skills Familiar with and/or with a passion to learn more about the latest technological developments related to Corporate Affairs activities, including AI Ability to create, implement and measure performance against, standard processes Ability to manage performance, collaborate, build relationships and work effectively across teams - strong people management skills Strong verbal and written communication skills (including PowerPoint, Word and Excel) Ability to listen to, understand and synthesize requirements into potential solutions Strong analytical and problem-solving skills Comfortable working with large datasets Energetic and enthusiastic with drive Ability to work independently and as part of a team Adept at navigating challenges, finding solutions and influencing stakeholders Ability to manage behavioural and safety expectations across projects and to act fast to address concerns Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise.
Big Red Recruitment Midlands Limited
Nottingham, Nottinghamshire
Software Development Manager £70k - £85k (12-month FTC) Hybrid Nottingham You want to be part of a dynamic and innovative fintech company that is revolutionising the financial industry through cutting-edge technology. The team is dedicated to developing robust, user-friendly applications that are transforming the way organisations manage their finances. Role: Software Development Manager Salary: £70k - £85k (12-month FTC) Location: Hybrid Nottingham Perks: 25 days hols + bank holidays Private health, pension, home internet contrib, team incentives What you ll do: Own the roadmap & keep delivery on track Bridge tech teams and execs Drive agile delivery & performance Spot blockers early, resolve fast Foster a high-performing, accountable team What you ll need: Solid understanding of modern software (think PHP, TypeScript, Angular) Proven leadership in dev/test teams Strong communication & organisational skills Experience reporting risks, progress, and milestone Experience in regulated sectors (finance, utilities, etc.) Ready to lead a high-impact team and shape meaningful digital solutions? Let s talk. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Apr 25, 2025
Full time
Software Development Manager £70k - £85k (12-month FTC) Hybrid Nottingham You want to be part of a dynamic and innovative fintech company that is revolutionising the financial industry through cutting-edge technology. The team is dedicated to developing robust, user-friendly applications that are transforming the way organisations manage their finances. Role: Software Development Manager Salary: £70k - £85k (12-month FTC) Location: Hybrid Nottingham Perks: 25 days hols + bank holidays Private health, pension, home internet contrib, team incentives What you ll do: Own the roadmap & keep delivery on track Bridge tech teams and execs Drive agile delivery & performance Spot blockers early, resolve fast Foster a high-performing, accountable team What you ll need: Solid understanding of modern software (think PHP, TypeScript, Angular) Proven leadership in dev/test teams Strong communication & organisational skills Experience reporting risks, progress, and milestone Experience in regulated sectors (finance, utilities, etc.) Ready to lead a high-impact team and shape meaningful digital solutions? Let s talk. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Account Manager Your new company Hays are recruiting for an Account Manager on a permanent basis. This is a hybrid role based out of Manchester Salford Quays. Your new role You will be responsible for full account management and administrative support to designated customers. Working closely with the sales team, the role will provide support on major accounts, and the portfolio of accounts will be mixed. You will ensure the delivery of customer experience throughout the entire life-cycle. You will establish long-term relationships, ensure the customer receives an excellent quality of service, you will develop and maintain customers, operate as the main point of contact for suppliers, build and maintain relationships with key stakeholders, communicate customer requirements, identify opportunities to grow the business, alert the sales team to opportunities, undertake customer satisfaction surveys, you will keep up-to-date feedback. You will coordinate and lead technical meetings, you will work closely with service delivery, and ensure the onboarding process is seamless. You will manage customer projects, drive quality improvement, liaise with internal departments, handle and escalate any complaints where appropriate. You will maintain customer records and produce reports, whilst maintaining customer records. You will undertake regular service checks and assist with any other duties required via the operations manager. What you'll need to succeed You will have previous experience as an account manager, you will be able to demonstrate knowledge of retail and digital operations, you will be confident, you will be confident in dealing with key stakeholders, you will have a keen eye for detail, and the ability to utilise Microsoft packages. What you'll get in return Hybrid working, salary up to £34,463, excellent benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
Apr 25, 2025
Full time
Account Manager Your new company Hays are recruiting for an Account Manager on a permanent basis. This is a hybrid role based out of Manchester Salford Quays. Your new role You will be responsible for full account management and administrative support to designated customers. Working closely with the sales team, the role will provide support on major accounts, and the portfolio of accounts will be mixed. You will ensure the delivery of customer experience throughout the entire life-cycle. You will establish long-term relationships, ensure the customer receives an excellent quality of service, you will develop and maintain customers, operate as the main point of contact for suppliers, build and maintain relationships with key stakeholders, communicate customer requirements, identify opportunities to grow the business, alert the sales team to opportunities, undertake customer satisfaction surveys, you will keep up-to-date feedback. You will coordinate and lead technical meetings, you will work closely with service delivery, and ensure the onboarding process is seamless. You will manage customer projects, drive quality improvement, liaise with internal departments, handle and escalate any complaints where appropriate. You will maintain customer records and produce reports, whilst maintaining customer records. You will undertake regular service checks and assist with any other duties required via the operations manager. What you'll need to succeed You will have previous experience as an account manager, you will be able to demonstrate knowledge of retail and digital operations, you will be confident, you will be confident in dealing with key stakeholders, you will have a keen eye for detail, and the ability to utilise Microsoft packages. What you'll get in return Hybrid working, salary up to £34,463, excellent benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
As an SAP S/4HANA EAM Senior consultant, you will work as part of a great team shaping and delivering the latest processes and solutions to a wide and varied set of clients, across many different industry sectors. Working alongside Capgemini's team of specialists in our Supply Chain Management Capability in delivering innovative projects to our existing and new clients, you will also have opportunities to develop our pipeline for future projects. This role is a unique chance to work with the latest technologies, for example: S/4HANA, IoT, UI5, Digital, Cloud and Mobile, helping Clients renew their enterprise as they move through their transformation journeys. You will be working on single or multiple project lifecycles, at any or all stages, from shaping the transformation roadmap, through agile delivery to post go live support. Your knowledge of core Plant Maintenance solutions will allow you to shape, build and deliver solutions in your functional area as well as contribute to the growth of the SAP SCM Capability. As part of the role, you will have access to enhance your consulting, functional and technical skills, through Capgemini learning and development, and the latest industry recognised certifications. Your role Using your experience to provide Functional Consulting within SAP S/4HANA EAM to drive value and benefits to our customers. Build and maintain trusted relationships with the client stakeholders and are seen as a Trusted Advisor. Experience of being accountable for translating a business use case into a detailed solution design. Be part of a team that solves problems and provides solutions for large, corporate clients in multiple sectors, working in cross-discipline, agile and distributed teams, across multiple areas of Supply Chain Management, depending on project scope and at various stages of the project lifecycle. Lead your functional area within the engagement as an SAP S/4HANA EAM Consultant to deliver full project life cycle delivery. Identifying new S/4 user interfaces and capabilities - aligning SAP solutions with customer requirements. Hands-on opportunity to work with experienced SAP consultants and supporting leading/global clients (leaders in their fields). Develop skills to provide thought leadership to our clients and internal customers with your knowledge of available solutions both within the SAP portfolio, and the supporting products recognised within the industries. Alongside project delivery you will manage and develop your career through training, networking and contributing to the practice and wider group growth and objectives particularly focusing on EAM initiatives. Your skills and experience Consulting experience in SAP S/4HANA and ECC working mainly in the core EAM area. Expanding this to wider EAM functionalities, such as PLM, WCM and the new phase-model process is an advantage. Advocate of best practice design principles along with an advisory focus and be able to provide solutions for the business's requirements. You have a passion to work with our clients, advising them on how to get the most out of their SAP technologies. Have experience in multiple end-to-end design and implementation programmes within S/4HANA or ECC. Awareness of various project lifecycle tools such as JIRA, Solution Manager and Signavio. Have experience in taking the business requirements and creating a functional design with supporting functional specifications. Strong understanding of core plant maintenance business operations and processes. Experience in leading Functional SAP workstreams and managing remote team members. Understand the key capabilities of Plant Maintenance and how they integrate with other SAP modules and applications. Be proficient and have hands-on config experience in Advanced and Basic Plant Maintenance capabilities. Have experience of the Fiori applications within the EAM area. An understanding of the suite of Mobile functionality that can be leveraged to support EAM processing, including Cloud based products such as SAP Asset Manager. Have experience in designing and defining the Plant maintenance org structure to offer a fit for purpose design. AI and Machine Learning Interest: Keeping abreast with AI and ML advancements within SAP to drive automation and intelligent analytics in business processes. Your security clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. What does 'Get The Future You Want' mean for you? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. About Capgemini Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.
Apr 25, 2025
Full time
As an SAP S/4HANA EAM Senior consultant, you will work as part of a great team shaping and delivering the latest processes and solutions to a wide and varied set of clients, across many different industry sectors. Working alongside Capgemini's team of specialists in our Supply Chain Management Capability in delivering innovative projects to our existing and new clients, you will also have opportunities to develop our pipeline for future projects. This role is a unique chance to work with the latest technologies, for example: S/4HANA, IoT, UI5, Digital, Cloud and Mobile, helping Clients renew their enterprise as they move through their transformation journeys. You will be working on single or multiple project lifecycles, at any or all stages, from shaping the transformation roadmap, through agile delivery to post go live support. Your knowledge of core Plant Maintenance solutions will allow you to shape, build and deliver solutions in your functional area as well as contribute to the growth of the SAP SCM Capability. As part of the role, you will have access to enhance your consulting, functional and technical skills, through Capgemini learning and development, and the latest industry recognised certifications. Your role Using your experience to provide Functional Consulting within SAP S/4HANA EAM to drive value and benefits to our customers. Build and maintain trusted relationships with the client stakeholders and are seen as a Trusted Advisor. Experience of being accountable for translating a business use case into a detailed solution design. Be part of a team that solves problems and provides solutions for large, corporate clients in multiple sectors, working in cross-discipline, agile and distributed teams, across multiple areas of Supply Chain Management, depending on project scope and at various stages of the project lifecycle. Lead your functional area within the engagement as an SAP S/4HANA EAM Consultant to deliver full project life cycle delivery. Identifying new S/4 user interfaces and capabilities - aligning SAP solutions with customer requirements. Hands-on opportunity to work with experienced SAP consultants and supporting leading/global clients (leaders in their fields). Develop skills to provide thought leadership to our clients and internal customers with your knowledge of available solutions both within the SAP portfolio, and the supporting products recognised within the industries. Alongside project delivery you will manage and develop your career through training, networking and contributing to the practice and wider group growth and objectives particularly focusing on EAM initiatives. Your skills and experience Consulting experience in SAP S/4HANA and ECC working mainly in the core EAM area. Expanding this to wider EAM functionalities, such as PLM, WCM and the new phase-model process is an advantage. Advocate of best practice design principles along with an advisory focus and be able to provide solutions for the business's requirements. You have a passion to work with our clients, advising them on how to get the most out of their SAP technologies. Have experience in multiple end-to-end design and implementation programmes within S/4HANA or ECC. Awareness of various project lifecycle tools such as JIRA, Solution Manager and Signavio. Have experience in taking the business requirements and creating a functional design with supporting functional specifications. Strong understanding of core plant maintenance business operations and processes. Experience in leading Functional SAP workstreams and managing remote team members. Understand the key capabilities of Plant Maintenance and how they integrate with other SAP modules and applications. Be proficient and have hands-on config experience in Advanced and Basic Plant Maintenance capabilities. Have experience of the Fiori applications within the EAM area. An understanding of the suite of Mobile functionality that can be leveraged to support EAM processing, including Cloud based products such as SAP Asset Manager. Have experience in designing and defining the Plant maintenance org structure to offer a fit for purpose design. AI and Machine Learning Interest: Keeping abreast with AI and ML advancements within SAP to drive automation and intelligent analytics in business processes. Your security clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. What does 'Get The Future You Want' mean for you? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. About Capgemini Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.
Sponsorship Sales Manager Business Development Digital Event Solutions 100% new business / own your accounts! £Negotiable Salary (Depending on Experience) PLUS fantastic uncapped OTE (£70,000 - £120,000) Excellent benefits including holidays, all bank holidays, growth, personal and professional development London HQ - WeWork offices UK Wide - Remote first company Worldwide digital events company looking to double in size by 2027. Start May 2025 We are looking for up Media Events and Sponsorship Sales people to work across 3 different sectors, source and close vendors to sell / pitch their solutions to pre-selected potential customers. Monthly round table digital events make this very lucrative for both client and vendor and you and your commission. Fantastic opportunity for growth! Transactional sales, quick close, 2-4 deals per month! Candidate requirement: Hunter, leader, industry experience events / sales / sponsorship) We are looking for hungry, driven, motivated b2b event sales or sponsorship sales professionals. 100% Business Development mind set, hands on A unique and dynamic sales and sales leadership role (Entrepreneurial) Lots of autonomy - Self-starter/entrepreneurial mentality! The opportunity Role: A new business sales role, sourcing companies who have a solution for other companies and would like to present it. Then build your own sales team! B2b sales role generating video sales meetings for you to pitch the intermediary solution to help provide them with opportunities to sell their solution. Closing the deal (Average £10,000 - £50,000) (Renewals up to £120,000) and arranging for your client to meet up to 5 other businesses with a need for their solution. (Sales pitch always virtual) There are monthly opportunities for these companies to sell their solution into other organizing you are the enabler. the intermediary. The fixer. Setting up a digital pitch for your client to sell their solution (set times and virtual events) Selling a solution to high level people, decision makers These are live roles now with Duval Associates Working for our global client please contact Jess or Start May 2025.
Apr 25, 2025
Full time
Sponsorship Sales Manager Business Development Digital Event Solutions 100% new business / own your accounts! £Negotiable Salary (Depending on Experience) PLUS fantastic uncapped OTE (£70,000 - £120,000) Excellent benefits including holidays, all bank holidays, growth, personal and professional development London HQ - WeWork offices UK Wide - Remote first company Worldwide digital events company looking to double in size by 2027. Start May 2025 We are looking for up Media Events and Sponsorship Sales people to work across 3 different sectors, source and close vendors to sell / pitch their solutions to pre-selected potential customers. Monthly round table digital events make this very lucrative for both client and vendor and you and your commission. Fantastic opportunity for growth! Transactional sales, quick close, 2-4 deals per month! Candidate requirement: Hunter, leader, industry experience events / sales / sponsorship) We are looking for hungry, driven, motivated b2b event sales or sponsorship sales professionals. 100% Business Development mind set, hands on A unique and dynamic sales and sales leadership role (Entrepreneurial) Lots of autonomy - Self-starter/entrepreneurial mentality! The opportunity Role: A new business sales role, sourcing companies who have a solution for other companies and would like to present it. Then build your own sales team! B2b sales role generating video sales meetings for you to pitch the intermediary solution to help provide them with opportunities to sell their solution. Closing the deal (Average £10,000 - £50,000) (Renewals up to £120,000) and arranging for your client to meet up to 5 other businesses with a need for their solution. (Sales pitch always virtual) There are monthly opportunities for these companies to sell their solution into other organizing you are the enabler. the intermediary. The fixer. Setting up a digital pitch for your client to sell their solution (set times and virtual events) Selling a solution to high level people, decision makers These are live roles now with Duval Associates Working for our global client please contact Jess or Start May 2025.
Head of Client Sales (Retail, Food and Drink) As Head of Client Sales, you will lead sales efforts within a designated category, retail, food & drink, and consumer goods, fostering long-term, high-value relationships with key marketing decision-makers and agency strategists. Your primary focus will be driving sustainable commercial revenue growth across Telegraph Media Group's (TMG) portfolio, with a strong emphasis on Digital and Editorially Integrated Partnerships (EIP). This role is pivotal in expanding TMG's presence within the category, with the potential for additional Heads of Client Sales to be appointed for other sectors in the future. Key Responsibilities Deliver directly into the digital and EIP revenue lines via your own proactive sales to your clients, plus brief, pitch and client relationship support to the digital and EIP teams. Use your relationships to deliver our revenue targets and to support The Telegraph's subscription strategy and initiatives wherever possible. Establish and develop senior decision maker (client up to CMO level and where appropriate agency planning / account leads up to Client Partner level) relationships for your target clients in order to grow digital and partnerships revenue from your clients, grow your category and win new or lapsed business. Use these relationships to understand clients' business priorities and ensure that key client and agency business lead stakeholders understand the relevance of working with The Telegraph for their brands, and that this translates into revenue growth. Identify high value, mid-long term briefs (ahead of investment team briefings) and proactive opportunities with clients and agency business leads / strategists. Support Digital and EIP teams with sector and brand knowledge, and help surface, convert and sell up live briefs. Lead or be a key collaborator within virtual internal teams to develop best in market Telegraph commercial solutions and long term partnerships (with the support of all relevant specialists). Effectively transfer leads into relevant specialists and ensure effective follow through and gold standard client service across the Commercial team. Demonstrate strong 'executive intelligence' in your behaviour, and build close collaborative relationships with colleagues at all levels within commercial and other stakeholder departments. Be able to pass the baton of leading on briefs to internal teams (eg EIP) when appropriate. Understand when to lead and when to play a support role and be able to move fluidly between the two. Follow internal processes as required. Learn the craft of exceptional client relationship management from Director Client Partnerships, and wherever possible take the opportunity to learn from and pass knowledge and intel to the EIP, Digital and Innovation teams. Use deep understanding of sector marketplace dynamics to improve general visibility and perception of TMG commercial offering with brands across the sector, and to identify, recommend and lead new commercial initiatives for TMG. Contribute to client category specific trade marketing strategy with the support of the Trade Marketing team across events, PR and CRM. Ensure your work is measured in commercial success and is aligned to the overall TMG business and brand strategy. Requirements Strong commercial lead with experience of putting together complex digital and partnerships pitches and winning business. Experience of client and agency relationship building up to and including Business / Strategy Directors and client side CMO level. Strategic approach to business and marketing challenges / briefs, ability to understand the broad context and translate client messaging and communications based on the audience. Commercially minded to initiate and articulate high value commercial opportunities and develop pitch strategies to deliver against them. Confident presenting skills with proven pitch ability. Ability to manage multiple projects/ stakeholders simultaneously in a fast-paced environment. Able to play a lead role and support role to others equally well. Excellent communication and management skills with the ability to work collaboratively alongside internal and external clients. The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We are proud to be a Disability Confident Employer as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website. For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever. That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Apr 25, 2025
Full time
Head of Client Sales (Retail, Food and Drink) As Head of Client Sales, you will lead sales efforts within a designated category, retail, food & drink, and consumer goods, fostering long-term, high-value relationships with key marketing decision-makers and agency strategists. Your primary focus will be driving sustainable commercial revenue growth across Telegraph Media Group's (TMG) portfolio, with a strong emphasis on Digital and Editorially Integrated Partnerships (EIP). This role is pivotal in expanding TMG's presence within the category, with the potential for additional Heads of Client Sales to be appointed for other sectors in the future. Key Responsibilities Deliver directly into the digital and EIP revenue lines via your own proactive sales to your clients, plus brief, pitch and client relationship support to the digital and EIP teams. Use your relationships to deliver our revenue targets and to support The Telegraph's subscription strategy and initiatives wherever possible. Establish and develop senior decision maker (client up to CMO level and where appropriate agency planning / account leads up to Client Partner level) relationships for your target clients in order to grow digital and partnerships revenue from your clients, grow your category and win new or lapsed business. Use these relationships to understand clients' business priorities and ensure that key client and agency business lead stakeholders understand the relevance of working with The Telegraph for their brands, and that this translates into revenue growth. Identify high value, mid-long term briefs (ahead of investment team briefings) and proactive opportunities with clients and agency business leads / strategists. Support Digital and EIP teams with sector and brand knowledge, and help surface, convert and sell up live briefs. Lead or be a key collaborator within virtual internal teams to develop best in market Telegraph commercial solutions and long term partnerships (with the support of all relevant specialists). Effectively transfer leads into relevant specialists and ensure effective follow through and gold standard client service across the Commercial team. Demonstrate strong 'executive intelligence' in your behaviour, and build close collaborative relationships with colleagues at all levels within commercial and other stakeholder departments. Be able to pass the baton of leading on briefs to internal teams (eg EIP) when appropriate. Understand when to lead and when to play a support role and be able to move fluidly between the two. Follow internal processes as required. Learn the craft of exceptional client relationship management from Director Client Partnerships, and wherever possible take the opportunity to learn from and pass knowledge and intel to the EIP, Digital and Innovation teams. Use deep understanding of sector marketplace dynamics to improve general visibility and perception of TMG commercial offering with brands across the sector, and to identify, recommend and lead new commercial initiatives for TMG. Contribute to client category specific trade marketing strategy with the support of the Trade Marketing team across events, PR and CRM. Ensure your work is measured in commercial success and is aligned to the overall TMG business and brand strategy. Requirements Strong commercial lead with experience of putting together complex digital and partnerships pitches and winning business. Experience of client and agency relationship building up to and including Business / Strategy Directors and client side CMO level. Strategic approach to business and marketing challenges / briefs, ability to understand the broad context and translate client messaging and communications based on the audience. Commercially minded to initiate and articulate high value commercial opportunities and develop pitch strategies to deliver against them. Confident presenting skills with proven pitch ability. Ability to manage multiple projects/ stakeholders simultaneously in a fast-paced environment. Able to play a lead role and support role to others equally well. Excellent communication and management skills with the ability to work collaboratively alongside internal and external clients. The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We are proud to be a Disability Confident Employer as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website. For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever. That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
At XPS Group we operate a hybrid/flexible working style. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief. As part of our Disability Confident pledge we run the 'Offer an interview' scheme at XPS. If you have a disability and meet the 'essential criteria' described in the person specification for the role being applied for, you are guaranteed an interview. Access to the Disability Confident scheme simply requires you to (1) Show you meet the essential criteria described in the person specification, and (2) In the Offer an Interview Scheme section on our application form tick the box for 'do you wish to be considered under the Guaranteed Interview Scheme?' If you are successful in your application you undertake pre-employment checks which include: Right to Work confirmation, DBS Disclosure check, Qualification checks, Employment and/or educational references covering five years & Satisfactory credit check. If you have any questions or require further assistance, please email Pensions Administration Manager Location: Bristol Contractual Hours: 36.25 Basis: Full Time Job Reference: REQ002834 Job Description XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential. Our Pensions Administration business continues to grow and we are now looking for an experienced Pensions Administration Manager to join our vibrant Bristol office with hybrid working. This is a new and exciting role where it would best suit someone from a similar Pensions Manager role with extensive experience and knowledge of DB pension schemes, pension legislation and managing a portfolio of clients. As a Pensions Administration Manager with XPS, you will: Lead the provision of pensions administration services for the assigned XPS Administration client portfolio. Oversee day-to-day management of client relationships with trustees and corporate clients, and participate in trustee and client meetings where applicable. Actively participate in XPS Administration's marketing initiatives, new business activities, and attend new business pitches and company events. Provide expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry. Oversee project management of annual and ad-hoc projects such as renewals, benefit statements, pension increases, scheme returns, and trustees' reports and accounts. Mentor less experienced colleagues in the team. Take responsibility for all aspects of admin billing, ensuring all recorded admin time is billed or accrued by the monthly deadline. Present technical matters at team meetings. Conduct internal audits, being alert to potential improvements in pensions administration processes. Manage total workflow of the team. Identify team objectives or necessary changes in line with business needs. Contribute to regular management meetings and implement any recommendations or decisions made. Conduct appraisals, set individual and team objectives, and handle HR and performance management issues. Forge strong working relationships with other departments/teams both internal and external to the Company. Ensure accurate updating on the time recording system for both chargeable and non-chargeable activities. Your Profile Essential Criteria: Previous pensions administration experience of Defined Benefit schemes including leavers, retirements, deaths, transfers, monthly processing and investment. Thorough knowledge of pensions legislation framework. Previous supervisory, leadership and management experience. Third party pensions administration experience preferred. Previous presentational experience is desirable. Able to demonstrate a numerical aptitude. Previous project management experience. IT proficient in Microsoft Word, Excel, Outlook & PowerPoint. What We Offer: Competitive salary Participation in annual discretionary Bonus Scheme 25 days holiday plus flexibility to buy or sell holiday Flexible Bank holidays Pension scheme, matching contribution structure Healthcare cash plan Flexible Benefits Scheme Life Assurance cover XPS Rewards Employee Assistance Programme Access to a digital GP service Paid volunteering day Staff referral scheme If you feel XPS could be the next step on your career ladder, please apply directly via the links provided. We will consider all applicants and respond swiftly. The successful candidate will need to demonstrate the following requirements: Right to Work confirmation DBS Disclosure check Employment or educational references covering five years Satisfactory credit check We continuously strive to build an inclusive workplace where all forms of diversity are valued.
Apr 25, 2025
Full time
At XPS Group we operate a hybrid/flexible working style. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief. As part of our Disability Confident pledge we run the 'Offer an interview' scheme at XPS. If you have a disability and meet the 'essential criteria' described in the person specification for the role being applied for, you are guaranteed an interview. Access to the Disability Confident scheme simply requires you to (1) Show you meet the essential criteria described in the person specification, and (2) In the Offer an Interview Scheme section on our application form tick the box for 'do you wish to be considered under the Guaranteed Interview Scheme?' If you are successful in your application you undertake pre-employment checks which include: Right to Work confirmation, DBS Disclosure check, Qualification checks, Employment and/or educational references covering five years & Satisfactory credit check. If you have any questions or require further assistance, please email Pensions Administration Manager Location: Bristol Contractual Hours: 36.25 Basis: Full Time Job Reference: REQ002834 Job Description XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential. Our Pensions Administration business continues to grow and we are now looking for an experienced Pensions Administration Manager to join our vibrant Bristol office with hybrid working. This is a new and exciting role where it would best suit someone from a similar Pensions Manager role with extensive experience and knowledge of DB pension schemes, pension legislation and managing a portfolio of clients. As a Pensions Administration Manager with XPS, you will: Lead the provision of pensions administration services for the assigned XPS Administration client portfolio. Oversee day-to-day management of client relationships with trustees and corporate clients, and participate in trustee and client meetings where applicable. Actively participate in XPS Administration's marketing initiatives, new business activities, and attend new business pitches and company events. Provide expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry. Oversee project management of annual and ad-hoc projects such as renewals, benefit statements, pension increases, scheme returns, and trustees' reports and accounts. Mentor less experienced colleagues in the team. Take responsibility for all aspects of admin billing, ensuring all recorded admin time is billed or accrued by the monthly deadline. Present technical matters at team meetings. Conduct internal audits, being alert to potential improvements in pensions administration processes. Manage total workflow of the team. Identify team objectives or necessary changes in line with business needs. Contribute to regular management meetings and implement any recommendations or decisions made. Conduct appraisals, set individual and team objectives, and handle HR and performance management issues. Forge strong working relationships with other departments/teams both internal and external to the Company. Ensure accurate updating on the time recording system for both chargeable and non-chargeable activities. Your Profile Essential Criteria: Previous pensions administration experience of Defined Benefit schemes including leavers, retirements, deaths, transfers, monthly processing and investment. Thorough knowledge of pensions legislation framework. Previous supervisory, leadership and management experience. Third party pensions administration experience preferred. Previous presentational experience is desirable. Able to demonstrate a numerical aptitude. Previous project management experience. IT proficient in Microsoft Word, Excel, Outlook & PowerPoint. What We Offer: Competitive salary Participation in annual discretionary Bonus Scheme 25 days holiday plus flexibility to buy or sell holiday Flexible Bank holidays Pension scheme, matching contribution structure Healthcare cash plan Flexible Benefits Scheme Life Assurance cover XPS Rewards Employee Assistance Programme Access to a digital GP service Paid volunteering day Staff referral scheme If you feel XPS could be the next step on your career ladder, please apply directly via the links provided. We will consider all applicants and respond swiftly. The successful candidate will need to demonstrate the following requirements: Right to Work confirmation DBS Disclosure check Employment or educational references covering five years Satisfactory credit check We continuously strive to build an inclusive workplace where all forms of diversity are valued.
Locations Sainsbury's Supermarkets Ltd, Wallington, Greater London, SM6 9AA, GB Closing Date 02/25/2025, 11:10 AM Full Time or Part Time: Full time Contract Type: Permanent Advertised Salary: £34,750 You're ambitious for more leadership responsibility. Maybe one day, you'd like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills - crafting a team that delivers what you need, when you need it. This is a well-balanced management role with clear accountability - you'll understand exactly what's expected of you and who to turn to for support. Whether you already have some supervisory experience or you're looking to make the step up, it's the perfect chance to get close to your team and grow your skills. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. As a Customer Experience leader, your job is to delight and inspire customers all the way from the car park to the checkout. Whether they're collecting online orders, stocking up on essentials or filling up with petrol, you'll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out. There's an emphasis on managing a medium to large in-store team - assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You'll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done. What success looks like There's lots to achieve. Here's how you'll know you're developing: You're supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area. You'll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next. You're confident being direct with your team - you're giving honest feedback, early and often. You've learned how to help your team to put themselves in the customers' shoes, taking genuine pride in how we deliver a better service. You're increasingly making decisions at pace and comfortable not knowing all the answers. About you We're open-minded about your career trajectory. You're probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up - your team are depending on you! You'll need to share Sainsbury's love of technology. We're ahead of the curve here - we do as much as we can digitally - from stock management to rotas. What matters most is you - you're motivated to develop, dedicated to bringing out the best in others, and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? The Sainsbury's in-store management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop. As a Customer Experience Manager, you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing, or General Merchandise. Looking further ahead, it's great preparation for a Store Management role or a leadership challenge across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank, and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity, and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every payday. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers, and more. Click 'apply' to start your Sainsbury's journey. About Us Sainsbury's company vision Our vision is to be the most trusted retailer, where people love to work and shop. That means harnessing the talent, creativity, and diversity of our colleagues to ensure that customers receive great service every time they shop with us. If you would like to hear more about our vision and values, be sure to visit our corporate page. We invest in training, development, and multiple initiatives to ensure our teams feel enabled to offer the best shopping experience to our customers and that Sainsbury's is truly a 'Great Place to Work'.
Apr 25, 2025
Full time
Locations Sainsbury's Supermarkets Ltd, Wallington, Greater London, SM6 9AA, GB Closing Date 02/25/2025, 11:10 AM Full Time or Part Time: Full time Contract Type: Permanent Advertised Salary: £34,750 You're ambitious for more leadership responsibility. Maybe one day, you'd like to run your own store or take on a bigger role in the future. First, you want to focus on your people development skills - crafting a team that delivers what you need, when you need it. This is a well-balanced management role with clear accountability - you'll understand exactly what's expected of you and who to turn to for support. Whether you already have some supervisory experience or you're looking to make the step up, it's the perfect chance to get close to your team and grow your skills. What you'll be doing Our purpose is that driven by our passion for food, together we serve and help every customer. As a Customer Experience leader, your job is to delight and inspire customers all the way from the car park to the checkout. Whether they're collecting online orders, stocking up on essentials or filling up with petrol, you'll make sure they enjoy the very best experience. Reporting into our Lead Customer Experience Manager, your job is focused on operational in-store management, ensuring that your area is running smoothly, day in, day out. There's an emphasis on managing a medium to large in-store team - assigning tasks and planning breaks, creating rotas, addressing performance issues both sensitively and effectively, and helping with recruitment. You'll be a visible leader on the shop floor, a role model who drives training and creates a team where everyone feels welcome, and colleagues feel safe to challenge the way things are done. What success looks like There's lots to achieve. Here's how you'll know you're developing: You're supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area. You'll work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next. You're confident being direct with your team - you're giving honest feedback, early and often. You've learned how to help your team to put themselves in the customers' shoes, taking genuine pride in how we deliver a better service. You're increasingly making decisions at pace and comfortable not knowing all the answers. About you We're open-minded about your career trajectory. You're probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up - your team are depending on you! You'll need to share Sainsbury's love of technology. We're ahead of the curve here - we do as much as we can digitally - from stock management to rotas. What matters most is you - you're motivated to develop, dedicated to bringing out the best in others, and, like all of us, passionate about customer service. After all, that's what our stores are all about. Where next? The Sainsbury's in-store management structure is designed precisely to help people like you to progress, and where everyone has the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop. As a Customer Experience Manager, you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing, or General Merchandise. Looking further ahead, it's great preparation for a Store Management role or a leadership challenge across the Sainsbury's family: Habitat, Tu, Argos, Sainsbury's Bank, and Nectar 360. Trust us - we know how to make the most of your potential. Added benefits Salary will be dependent upon your experience as well as the store size, complexity, and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every payday. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers, and more. Click 'apply' to start your Sainsbury's journey. About Us Sainsbury's company vision Our vision is to be the most trusted retailer, where people love to work and shop. That means harnessing the talent, creativity, and diversity of our colleagues to ensure that customers receive great service every time they shop with us. If you would like to hear more about our vision and values, be sure to visit our corporate page. We invest in training, development, and multiple initiatives to ensure our teams feel enabled to offer the best shopping experience to our customers and that Sainsbury's is truly a 'Great Place to Work'.
Company Description About Publicis Groupe Publicis Groupe is organized into 4 Solutions Hubs for easier connectivity and integration: Publicis Communications , Publicis Media , Publicis Sapient , and Publicis Health . In this model, all agency brands still exist and share an operational backbone, which gives them the power and expertise of all the Solution Hubs combined to deliver the scale required to compete and win in a data-led, digital-first world. Epsilon, the data-driven marketing and tech company and its platform Conversant, that joined the Groupe in July 2019, is positioned at the center, fueling all the Groupe's operations with their unparalleled data expertise. As a Connecting Company, we are able to deliver as the Power of One - driven by a common purpose, a powerful spirit, shared behaviors, great character and a relentless focus on our clients. About Publicis Media Publicis Media is one of the four solutions hubs of Publicis Groupe, alongside Publicis Communications, Publicis Sapient, and Publicis Health. Led by Niel Bornman, CEO, Publicis Media is powered by its five global brands, Starcom, Zenith, Spark, Digitas, and Blue 449, and supported by its digital-first, data-driven Global Practices which together deliver client value and business transformation. Publicis Media is committed to helping its clients navigate the modern media landscape and is present in more than 100 countries with over 13,500 employees worldwide. Overview Our global ops team is an operational infrastructure that connects our people, process, and technology. Publicis has spent the last 10 years honing our capabilities in the operations area, which now have become foundational to how we deliver excellence across client business. The manager role plays a key part in the Global Operations Team and will be front and center in developing our strategy for how we will connect our people, process, and technology from strategy through to activation/delivery and reporting. This candidate has ownership of the end-to-end operations and connection for our clients globally. Key Role Responsibilities: Business Operations Support a global team through scoping, staffing, and management of multi-million-dollar business covering large scale operational projects and multiple concurrent workstreams. Manage discovery, standardisation, best practices, and deployment of core global operations powerhouse, and external vendor services and platforms. Leadership of the delivery, maintenance, and adoption of the global selected platforms. Set global guidelines for local market financial teams including but not limited to revenue forecasts, billing reporting, invoice management, hours tracking/reporting, buy authorizations, and client specific financial reporting needs. Creation and management of standardised processes across the business, understanding current pain points, and building a plan to address and map out an ideal process. Support operational efficiency and automation initiatives that can be developed and deployed across markets. Partner with internal stakeholders to continuously optimise cross-agency processes, synergies, and platforms, ensuring stakeholder buy-in and compliance to support opportunities to enhance productivity and improve efficiencies. Support with all client facing operational needs. Support in management of global reporting in partnership with analytics team to ensure delivery of global reporting dashboard to client. Qualifications Previous marketing, advertising, operations, or program management experience. Experience driving alignment and adoption of process with local markets, working to global deadlines and providing progress reports to internal and client stakeholders. Ability to understand business pain points from C-Level stakeholders - and develop a strategy to address the issues through application of improved operational process, people and/or technology. Clear accountability to evolve the business to become a more operationally functional team, ready for the future. Experience developing C-level stakeholder presentations and presenting your thoughts and ideas. Proactive, brave voice who will suggest new ideas and challenge the status quo, but can also help carry out the smart ideas of others. Ability to anticipate problems before they arise and move the business/account. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Apr 25, 2025
Full time
Company Description About Publicis Groupe Publicis Groupe is organized into 4 Solutions Hubs for easier connectivity and integration: Publicis Communications , Publicis Media , Publicis Sapient , and Publicis Health . In this model, all agency brands still exist and share an operational backbone, which gives them the power and expertise of all the Solution Hubs combined to deliver the scale required to compete and win in a data-led, digital-first world. Epsilon, the data-driven marketing and tech company and its platform Conversant, that joined the Groupe in July 2019, is positioned at the center, fueling all the Groupe's operations with their unparalleled data expertise. As a Connecting Company, we are able to deliver as the Power of One - driven by a common purpose, a powerful spirit, shared behaviors, great character and a relentless focus on our clients. About Publicis Media Publicis Media is one of the four solutions hubs of Publicis Groupe, alongside Publicis Communications, Publicis Sapient, and Publicis Health. Led by Niel Bornman, CEO, Publicis Media is powered by its five global brands, Starcom, Zenith, Spark, Digitas, and Blue 449, and supported by its digital-first, data-driven Global Practices which together deliver client value and business transformation. Publicis Media is committed to helping its clients navigate the modern media landscape and is present in more than 100 countries with over 13,500 employees worldwide. Overview Our global ops team is an operational infrastructure that connects our people, process, and technology. Publicis has spent the last 10 years honing our capabilities in the operations area, which now have become foundational to how we deliver excellence across client business. The manager role plays a key part in the Global Operations Team and will be front and center in developing our strategy for how we will connect our people, process, and technology from strategy through to activation/delivery and reporting. This candidate has ownership of the end-to-end operations and connection for our clients globally. Key Role Responsibilities: Business Operations Support a global team through scoping, staffing, and management of multi-million-dollar business covering large scale operational projects and multiple concurrent workstreams. Manage discovery, standardisation, best practices, and deployment of core global operations powerhouse, and external vendor services and platforms. Leadership of the delivery, maintenance, and adoption of the global selected platforms. Set global guidelines for local market financial teams including but not limited to revenue forecasts, billing reporting, invoice management, hours tracking/reporting, buy authorizations, and client specific financial reporting needs. Creation and management of standardised processes across the business, understanding current pain points, and building a plan to address and map out an ideal process. Support operational efficiency and automation initiatives that can be developed and deployed across markets. Partner with internal stakeholders to continuously optimise cross-agency processes, synergies, and platforms, ensuring stakeholder buy-in and compliance to support opportunities to enhance productivity and improve efficiencies. Support with all client facing operational needs. Support in management of global reporting in partnership with analytics team to ensure delivery of global reporting dashboard to client. Qualifications Previous marketing, advertising, operations, or program management experience. Experience driving alignment and adoption of process with local markets, working to global deadlines and providing progress reports to internal and client stakeholders. Ability to understand business pain points from C-Level stakeholders - and develop a strategy to address the issues through application of improved operational process, people and/or technology. Clear accountability to evolve the business to become a more operationally functional team, ready for the future. Experience developing C-level stakeholder presentations and presenting your thoughts and ideas. Proactive, brave voice who will suggest new ideas and challenge the status quo, but can also help carry out the smart ideas of others. Ability to anticipate problems before they arise and move the business/account. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
WorldFirst is a subsidiary of Ant International, a global digital payment and financial services leader. Through the World Account, WorldFirst is meeting the needs of SMEs engaged in international trade or business, both online via marketplaces or websites, as well as offline to support importers and exporters. This includes global collection (receiving payments), making payments, currency conversion, risk management to help WorldFirst customers reduce costs, improve turnover efficiency to generate more revenue and sales, and quickly capture global business opportunities. WorldFirst serves one million customers worldwide and is connected to over 100 marketplaces. Role Overview: We are looking for a dynamic and experienced Senior Customer Success Manager with a strong background in FX to join our team. In this role, you will drive excellence in customer success while coaching junior team members, ensuring the highest quality of service, and continuously improving processes. Your expertise in FX and payments will be essential in delivering exceptional support to our clients and providing strategic insights to the team. What You'll Do: Customer Success Leadership: Showcase best-in-class customer success skills by proactively managing client relationships, ensuring high levels of satisfaction, and consistently delivering quality feedback. Process Improvement: Identify and raise opportunities for process and system improvements within the team to enhance the overall customer experience. Mentorship: Lead by example, mentoring new joiners, and providing consistent FX support to help them succeed and grow in their roles. Knowledge Sharing: Act as a go-to resource for FX and payments expertise, providing insights and sharing industry knowledge with the team to elevate overall performance. What We're Looking For: Strong FX Knowledge: Extensive experience and in-depth knowledge of FX dealing and the payments industry. Customer Success Expertise: Proven ability to build and nurture client relationships, with a focus on proactive support and continuous improvement. Leadership Skills: A natural leader who sets a high standard for professionalism, attitude, and proactivity, and is passionate about mentoring and training others. E-Commerce Industry Insight: A solid understanding of the e-commerce and FX landscape, with the ability to demonstrate value-added insights and solutions to both the team and clients. Who We Are: WorldFirst is proud to be an equal opportunity employer. We are passionate about creating a diverse and inclusive workplace where our people feel that they belong and can reach their full potential. We believe our differences are our strengths and are committed to recruiting, developing and retaining a team from a variety of backgrounds, perspectives, and skills. We encourage applications from all individuals regardless of race, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, religion or belief, and marriage and civil partnership.
Apr 25, 2025
Full time
WorldFirst is a subsidiary of Ant International, a global digital payment and financial services leader. Through the World Account, WorldFirst is meeting the needs of SMEs engaged in international trade or business, both online via marketplaces or websites, as well as offline to support importers and exporters. This includes global collection (receiving payments), making payments, currency conversion, risk management to help WorldFirst customers reduce costs, improve turnover efficiency to generate more revenue and sales, and quickly capture global business opportunities. WorldFirst serves one million customers worldwide and is connected to over 100 marketplaces. Role Overview: We are looking for a dynamic and experienced Senior Customer Success Manager with a strong background in FX to join our team. In this role, you will drive excellence in customer success while coaching junior team members, ensuring the highest quality of service, and continuously improving processes. Your expertise in FX and payments will be essential in delivering exceptional support to our clients and providing strategic insights to the team. What You'll Do: Customer Success Leadership: Showcase best-in-class customer success skills by proactively managing client relationships, ensuring high levels of satisfaction, and consistently delivering quality feedback. Process Improvement: Identify and raise opportunities for process and system improvements within the team to enhance the overall customer experience. Mentorship: Lead by example, mentoring new joiners, and providing consistent FX support to help them succeed and grow in their roles. Knowledge Sharing: Act as a go-to resource for FX and payments expertise, providing insights and sharing industry knowledge with the team to elevate overall performance. What We're Looking For: Strong FX Knowledge: Extensive experience and in-depth knowledge of FX dealing and the payments industry. Customer Success Expertise: Proven ability to build and nurture client relationships, with a focus on proactive support and continuous improvement. Leadership Skills: A natural leader who sets a high standard for professionalism, attitude, and proactivity, and is passionate about mentoring and training others. E-Commerce Industry Insight: A solid understanding of the e-commerce and FX landscape, with the ability to demonstrate value-added insights and solutions to both the team and clients. Who We Are: WorldFirst is proud to be an equal opportunity employer. We are passionate about creating a diverse and inclusive workplace where our people feel that they belong and can reach their full potential. We believe our differences are our strengths and are committed to recruiting, developing and retaining a team from a variety of backgrounds, perspectives, and skills. We encourage applications from all individuals regardless of race, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, religion or belief, and marriage and civil partnership.
WorldFirst is a subsidiary of Ant International, a global digital payment and financial services leader. Through the World Account, WorldFirst is meeting the needs of SMEs engaged in international trade or business, both online via marketplaces or websites, as well as offline to support importers and exporters. This includes global collection (receiving payments), making payments, currency conversion, and risk management to help WorldFirst customers reduce costs, improve turnover efficiency to generate more revenue and sales, and quickly capture global business opportunities. WorldFirst serves one million customers worldwide and is connected to over 100 marketplaces. Role Overview: We are looking for a dynamic and experienced Senior Customer Success Manager with a strong background in FX to join our team. In this role, you will drive excellence in customer success while coaching junior team members, ensuring the highest quality of service, and continuously improving processes. Your expertise in FX and payments will be essential in delivering exceptional support to our clients and providing strategic insights to the team. What You'll Do: Customer Success Leadership: Showcase best-in-class customer success skills by proactively managing client relationships, ensuring high levels of satisfaction, and consistently delivering quality feedback. Process Improvement: Identify and raise opportunities for process and system improvements within the team to enhance the overall customer experience. Mentorship: Lead by example, mentoring new joiners, and providing consistent FX support to help them succeed and grow in their roles. Knowledge Sharing: Act as a go-to resource for FX and payments expertise, providing insights and sharing industry knowledge with the team to elevate overall performance. What We're Looking For: Strong FX Knowledge: Extensive experience and in-depth knowledge of FX dealing and the payments industry. Customer Success Expertise: Proven ability to build and nurture client relationships, with a focus on proactive support and continuous improvement. Leadership Skills: A natural leader who sets a high standard for professionalism, attitude, and proactivity, and is passionate about mentoring and training others. E-Commerce Industry Insight: A solid understanding of the e-commerce and FX landscape, with the ability to demonstrate value-added insights and solutions to both the team and clients. Who We Are: WorldFirst is proud to be an equal opportunity employer. We are passionate about creating a diverse and inclusive workplace where our people feel that they belong and can reach their full potential. We believe our differences are our strengths and are committed to recruiting, developing and retaining a team from a variety of backgrounds, perspectives, and skills. We encourage applications from all individuals regardless of race, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, religion or belief, and marriage and civil partnership.
Apr 25, 2025
Full time
WorldFirst is a subsidiary of Ant International, a global digital payment and financial services leader. Through the World Account, WorldFirst is meeting the needs of SMEs engaged in international trade or business, both online via marketplaces or websites, as well as offline to support importers and exporters. This includes global collection (receiving payments), making payments, currency conversion, and risk management to help WorldFirst customers reduce costs, improve turnover efficiency to generate more revenue and sales, and quickly capture global business opportunities. WorldFirst serves one million customers worldwide and is connected to over 100 marketplaces. Role Overview: We are looking for a dynamic and experienced Senior Customer Success Manager with a strong background in FX to join our team. In this role, you will drive excellence in customer success while coaching junior team members, ensuring the highest quality of service, and continuously improving processes. Your expertise in FX and payments will be essential in delivering exceptional support to our clients and providing strategic insights to the team. What You'll Do: Customer Success Leadership: Showcase best-in-class customer success skills by proactively managing client relationships, ensuring high levels of satisfaction, and consistently delivering quality feedback. Process Improvement: Identify and raise opportunities for process and system improvements within the team to enhance the overall customer experience. Mentorship: Lead by example, mentoring new joiners, and providing consistent FX support to help them succeed and grow in their roles. Knowledge Sharing: Act as a go-to resource for FX and payments expertise, providing insights and sharing industry knowledge with the team to elevate overall performance. What We're Looking For: Strong FX Knowledge: Extensive experience and in-depth knowledge of FX dealing and the payments industry. Customer Success Expertise: Proven ability to build and nurture client relationships, with a focus on proactive support and continuous improvement. Leadership Skills: A natural leader who sets a high standard for professionalism, attitude, and proactivity, and is passionate about mentoring and training others. E-Commerce Industry Insight: A solid understanding of the e-commerce and FX landscape, with the ability to demonstrate value-added insights and solutions to both the team and clients. Who We Are: WorldFirst is proud to be an equal opportunity employer. We are passionate about creating a diverse and inclusive workplace where our people feel that they belong and can reach their full potential. We believe our differences are our strengths and are committed to recruiting, developing and retaining a team from a variety of backgrounds, perspectives, and skills. We encourage applications from all individuals regardless of race, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, religion or belief, and marriage and civil partnership.
This is an exciting opportunity for a Store Manager to run one of our full line, high street stores in the Home Counties South area Purpose Delivery of the retail plan across all areas of the store including commercial, operations, people, visual and customer Drive improved KPI performance and deliver operational efficiency Setting the strategic direction for the store aligned to the retail priorities Ensuring the teams within the store are clear on their part to play and holding all line managers to account Take full accountability for all line management and associated people activity of managers within the store Support the store to trade safely and legally, protecting customers, colleagues and the M&S brand Accountable for the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales through the delivery of the Store P&L and Retail Plan across the store Deliver and embed the business transformation plan and change initiatives through the store team Create the right culture, role modelling new digital ways of working and leadership behaviours Deliver great standards and service by setting clear expectations with direct reports and ensuring that they are clear on the part they play Ensuring the leadership within the store are building the digital capability of their teams to sell through all channels Building a diverse and talented team which supports the growth of the wider Region and business Represents the store voice and takes ownership for action to deliver improvement across the store Uses data and insight to enhance the customer experience, to improve the operation, and drive results Support the delivery of Plan A Regularly reviews individual performance of the leadership team through quality conversations, celebrating success and managing underperformance where required Ensuring all line management and people activities are delivered in accordance with company process and policy Ensure an active working partnership with Store and Regional BIG, provide feedback and support the development of the store BIG team Deliver operational excellence to maximise product availability, minimise stock and cash loss across the total store Maintain a safe and legal store environment Accountable leader for all elements of VM delivery across all launches, events and campaigns Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Holds themselves and their teams accountable for delivering objectives and business targets Proactively seeks input from customers and colleagues to uncover new business opportunities Ensures all direct reports have performance objectives aligned to the business plan and reviewed on a regular basis to reflect business changes Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Technical Skills/ Experience Proven ability to lead a high performing management team to deliver excellent customer service and KPI's across the store Has a substantial understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI (internal and external) to identify commercial, visual, cost savings & customer opportunities to increase profit Current working knowledge of all VM principles Good level of digital capability and a comprehensive understanding of systems and ability to exploit them Strong knowledge of the legal requirements and accountabilities across the store Knowledge of our people policies and of driving and managing performance within a team The ability to have difficult conversations with effective resolutions with both colleagues and line managers Great communicator and active listener who will inspire, share their knowledge and best practices with others Proven ability to plan and review across weekly, monthly and quarterly timeframes Proven ability to consistently deliver under pressure demonstrating high levels of resilience Ability to build and maintain relationships with key stakeholders across all levels of the business Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Relationships and Stakeholders Customers Colleagues Store Leadership Wider Store Managers Regional Leadership Store and Regional BIG Support Centre
Apr 25, 2025
Full time
This is an exciting opportunity for a Store Manager to run one of our full line, high street stores in the Home Counties South area Purpose Delivery of the retail plan across all areas of the store including commercial, operations, people, visual and customer Drive improved KPI performance and deliver operational efficiency Setting the strategic direction for the store aligned to the retail priorities Ensuring the teams within the store are clear on their part to play and holding all line managers to account Take full accountability for all line management and associated people activity of managers within the store Support the store to trade safely and legally, protecting customers, colleagues and the M&S brand Accountable for the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales through the delivery of the Store P&L and Retail Plan across the store Deliver and embed the business transformation plan and change initiatives through the store team Create the right culture, role modelling new digital ways of working and leadership behaviours Deliver great standards and service by setting clear expectations with direct reports and ensuring that they are clear on the part they play Ensuring the leadership within the store are building the digital capability of their teams to sell through all channels Building a diverse and talented team which supports the growth of the wider Region and business Represents the store voice and takes ownership for action to deliver improvement across the store Uses data and insight to enhance the customer experience, to improve the operation, and drive results Support the delivery of Plan A Regularly reviews individual performance of the leadership team through quality conversations, celebrating success and managing underperformance where required Ensuring all line management and people activities are delivered in accordance with company process and policy Ensure an active working partnership with Store and Regional BIG, provide feedback and support the development of the store BIG team Deliver operational excellence to maximise product availability, minimise stock and cash loss across the total store Maintain a safe and legal store environment Accountable leader for all elements of VM delivery across all launches, events and campaigns Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Holds themselves and their teams accountable for delivering objectives and business targets Proactively seeks input from customers and colleagues to uncover new business opportunities Ensures all direct reports have performance objectives aligned to the business plan and reviewed on a regular basis to reflect business changes Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Technical Skills/ Experience Proven ability to lead a high performing management team to deliver excellent customer service and KPI's across the store Has a substantial understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI (internal and external) to identify commercial, visual, cost savings & customer opportunities to increase profit Current working knowledge of all VM principles Good level of digital capability and a comprehensive understanding of systems and ability to exploit them Strong knowledge of the legal requirements and accountabilities across the store Knowledge of our people policies and of driving and managing performance within a team The ability to have difficult conversations with effective resolutions with both colleagues and line managers Great communicator and active listener who will inspire, share their knowledge and best practices with others Proven ability to plan and review across weekly, monthly and quarterly timeframes Proven ability to consistently deliver under pressure demonstrating high levels of resilience Ability to build and maintain relationships with key stakeholders across all levels of the business Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Relationships and Stakeholders Customers Colleagues Store Leadership Wider Store Managers Regional Leadership Store and Regional BIG Support Centre
Senior IT Purchasing Administrative Officer Summary Profile: One of the key roles within the Digital Transformation (DX) Department is to manage appropriate payment and asset management of purchased IT equipment and services. The post holder will be responsible for reviewing and streamlining administrative procedures within the department as well as continuing to provide administrative support alongside other members of the administration function. Key Responsibilities: To carry out an extensive review of the current administrative procedures within the DX Department and implement appropriate changes, with management approval to internal accounting and procurement process/operation; Responsible for dealing with administrative issues/queries as they arise in a timely manner; Any other task as may be requested by the General Manager in order to meet the operational needs of the business. Organise and attend meetings with vendors - contract meetings with suppliers, assist management providing product details and prices. Research and investigate new office equipment and negotiate contracts (Vodafone, Canon, Dell, Sansan etc.) Purchase, manage and dispose of company IT equipment. Place orders for IT equipment, allocate devices to users, control/maintain stock, and dispose of IT equipment along with appropriate processes. Process payments to vendors. Submit monthly/quarterly cost allocation for mobile device usage/IT services/quarterly expense from Head Office in Tokyo. Organise and assist business trip logistics for visitors, expense claim support, and interdepartmental meetings and training, such as the annual meeting for European IT PICs and MS Office training for EMEA users. Supervise company mobile phone rollout, lead device-related projects and have involvement in other projects such as PC rollout. Act as the point of contact in the EMEA for IT device contracts and answer/fix any queries or problems as they arise. Implement and deploy new devices and systems by closely liaising with Head office as well as assisting the team in various Robotic Process Automation projects. Activate, deactivate, and change price plans of users' mobile numbers. Develop and maintain database. Relationships: Frequent communication with vendors. Frequent communication with IT representatives in overseas offices. Frequent internal organisation communication. Frequent reporting and communication with General Manager/Deputy General Manager in DX Department. Cooperate and communicate with DX Department administrative team members. Skills/Knowledge: Good basic verbal and written communication skills in English. IT skills - Word, Excel, PowerPoint. Team player with a proactive approach to work. Excellent organisation, time management and prioritisation skills. Expense accounting management knowledge. Basic accounting knowledge. Experience: Solid administrative experience, preferably gained within an IT department. Experience of managing invoice processing. This is a hybrid position at the client's office in St Pauls, London. The salary for this role will be in the range of £35K - £40K. Please send your CV in Word format along with your salary expectations.
Apr 25, 2025
Full time
Senior IT Purchasing Administrative Officer Summary Profile: One of the key roles within the Digital Transformation (DX) Department is to manage appropriate payment and asset management of purchased IT equipment and services. The post holder will be responsible for reviewing and streamlining administrative procedures within the department as well as continuing to provide administrative support alongside other members of the administration function. Key Responsibilities: To carry out an extensive review of the current administrative procedures within the DX Department and implement appropriate changes, with management approval to internal accounting and procurement process/operation; Responsible for dealing with administrative issues/queries as they arise in a timely manner; Any other task as may be requested by the General Manager in order to meet the operational needs of the business. Organise and attend meetings with vendors - contract meetings with suppliers, assist management providing product details and prices. Research and investigate new office equipment and negotiate contracts (Vodafone, Canon, Dell, Sansan etc.) Purchase, manage and dispose of company IT equipment. Place orders for IT equipment, allocate devices to users, control/maintain stock, and dispose of IT equipment along with appropriate processes. Process payments to vendors. Submit monthly/quarterly cost allocation for mobile device usage/IT services/quarterly expense from Head Office in Tokyo. Organise and assist business trip logistics for visitors, expense claim support, and interdepartmental meetings and training, such as the annual meeting for European IT PICs and MS Office training for EMEA users. Supervise company mobile phone rollout, lead device-related projects and have involvement in other projects such as PC rollout. Act as the point of contact in the EMEA for IT device contracts and answer/fix any queries or problems as they arise. Implement and deploy new devices and systems by closely liaising with Head office as well as assisting the team in various Robotic Process Automation projects. Activate, deactivate, and change price plans of users' mobile numbers. Develop and maintain database. Relationships: Frequent communication with vendors. Frequent communication with IT representatives in overseas offices. Frequent internal organisation communication. Frequent reporting and communication with General Manager/Deputy General Manager in DX Department. Cooperate and communicate with DX Department administrative team members. Skills/Knowledge: Good basic verbal and written communication skills in English. IT skills - Word, Excel, PowerPoint. Team player with a proactive approach to work. Excellent organisation, time management and prioritisation skills. Expense accounting management knowledge. Basic accounting knowledge. Experience: Solid administrative experience, preferably gained within an IT department. Experience of managing invoice processing. This is a hybrid position at the client's office in St Pauls, London. The salary for this role will be in the range of £35K - £40K. Please send your CV in Word format along with your salary expectations.
