Job Title: Data Governance Programme Lead Duration: 12 months Pay: 450 - 550 per day inside IR35 Overview: An organisation is driving a major transformation focused on data and digital innovation. To support this, a Data Governance Programme Lead is needed to design and implement a structured data governance operating model. This role involves assessing the current landscape, defining requirements, demonstrating value, and fostering internal engagement. Key Responsibilities: Lead the project, ensuring strategic alignment, risk management, and on-time delivery. Serve as a key liaison for consultancy teams, validating methodologies and maintaining quality standards. Establish a sustainable data governance framework with clear knowledge transfer processes. Champion the initiative, securing stakeholder buy-in and upskilling teams. Programme Objectives: Align the project with broader organisational goals. Ensure strong governance and oversight throughout execution. Work with the Project Manager to secure approvals and funding. Provide strategic support and guidance to the project team. Address high-level challenges and mediate stakeholder concerns. Build a compelling internal case for data governance. Project Objectives: Define clear deliverables, expected outcomes, and success measures. Develop a structured approach to project execution. Work with the Project Manager to create detailed work plans. Identify necessary resources and expertise. Plan and manage project budgets. Implement a strong communication strategy to engage stakeholders. Identify risks and mitigation plans. Establish performance evaluation criteria. Create feedback loops for continuous improvement. Essential Experience and Competencies Data Governance & Strategy Expertise Deep knowledge of data governance frameworks (e.g., DAMA, DCAM, CDMC). Experience leading governance initiatives within public sector or geospatial domains. Understanding of data management, quality control, and compliance standards. Strategic Leadership & Business Change Ability to integrate data governance with business objectives and secure investment. Work closely with change management teams to embed governance as a core business function. Programme & Supplier Management Experience in programme/project management methodologies (MSP, Agile, etc.). Proven ability to manage external suppliers, ensuring project milestones are met. Skilled in budget management, risk assessment, and issue resolution. Stakeholder Engagement & Communication Strong engagement skills with senior leadership and technical teams. Ability to bridge technical and business perspectives, translating governance into tangible value. Excellent communication and influencing abilities. Desirable Experience Experience with data governance in hybrid cloud environments. Understanding of AI/ML governance and data readiness. Experience leading enterprise-wide data governance transformations. This is a fantastic opportunity to lead a high-impact initiative, embedding data governance best practices and ensuring long-term organisational success. How to apply? Send CV to (url removed) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 26, 2025
Contractor
Job Title: Data Governance Programme Lead Duration: 12 months Pay: 450 - 550 per day inside IR35 Overview: An organisation is driving a major transformation focused on data and digital innovation. To support this, a Data Governance Programme Lead is needed to design and implement a structured data governance operating model. This role involves assessing the current landscape, defining requirements, demonstrating value, and fostering internal engagement. Key Responsibilities: Lead the project, ensuring strategic alignment, risk management, and on-time delivery. Serve as a key liaison for consultancy teams, validating methodologies and maintaining quality standards. Establish a sustainable data governance framework with clear knowledge transfer processes. Champion the initiative, securing stakeholder buy-in and upskilling teams. Programme Objectives: Align the project with broader organisational goals. Ensure strong governance and oversight throughout execution. Work with the Project Manager to secure approvals and funding. Provide strategic support and guidance to the project team. Address high-level challenges and mediate stakeholder concerns. Build a compelling internal case for data governance. Project Objectives: Define clear deliverables, expected outcomes, and success measures. Develop a structured approach to project execution. Work with the Project Manager to create detailed work plans. Identify necessary resources and expertise. Plan and manage project budgets. Implement a strong communication strategy to engage stakeholders. Identify risks and mitigation plans. Establish performance evaluation criteria. Create feedback loops for continuous improvement. Essential Experience and Competencies Data Governance & Strategy Expertise Deep knowledge of data governance frameworks (e.g., DAMA, DCAM, CDMC). Experience leading governance initiatives within public sector or geospatial domains. Understanding of data management, quality control, and compliance standards. Strategic Leadership & Business Change Ability to integrate data governance with business objectives and secure investment. Work closely with change management teams to embed governance as a core business function. Programme & Supplier Management Experience in programme/project management methodologies (MSP, Agile, etc.). Proven ability to manage external suppliers, ensuring project milestones are met. Skilled in budget management, risk assessment, and issue resolution. Stakeholder Engagement & Communication Strong engagement skills with senior leadership and technical teams. Ability to bridge technical and business perspectives, translating governance into tangible value. Excellent communication and influencing abilities. Desirable Experience Experience with data governance in hybrid cloud environments. Understanding of AI/ML governance and data readiness. Experience leading enterprise-wide data governance transformations. This is a fantastic opportunity to lead a high-impact initiative, embedding data governance best practices and ensuring long-term organisational success. How to apply? Send CV to (url removed) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Marketing Manager Location: Calmsden, near Cirencester, Gloucestershire (hybrid considered) Salary: Competitive (based on experience) Are you a creative, results-driven marketing professional passionate about renewable energy Raw Energy is seeking a bright Marketing Manager to lead and execute all aspects of our marketing strategy. This is a hands-on, standalone role, perfect for someone who thrives on autonomy and wants to make a direct impact. You ll be responsible for generating leads, increasing brand awareness, and ensuring our marketing efforts drive business growth. About Raw Energy Since 2012, Raw Energy has been helping accelerate the transition to renewable energy. Our team of experts in consultancy, development, asset management, investment, construction, installation, and agri-tech has built a strong track record in the sector. We take pride in being knowledgeable, diligent, and hardworking, with a mission to ensure that energy is generated and used as efficiently as possible. Your Key Responsibilities Develop and execute a comprehensive marketing strategy across B2B and B2C channels. Generate new business leads and drive brand awareness through digital and traditional marketing. Manage SEO, PPC, email marketing, social media, and website optimisation for both search engines and AI programmes. Create compelling content (blogs, articles, press releases, campaigns, and marketing collateral). Organise events, exhibitions, and PR activities to promote our services. Conduct market research to identify opportunities and stay ahead of competitors. Measure and report on marketing performance, refining strategies accordingly. Manage the marketing budget, ensuring efficient resource allocation. Ensure consistent brand messaging and alignment across all marketing efforts. What We re Looking For Minimum 3 years of marketing experience, ideally in renewables, energy, or related sectors. Proficiency in digital marketing tools, including SEO, PPC, and email automation. Experience managing WordPress websites and marketing software. Expert understanding and operation of all social media platforms. Excellent content creation and copywriting skills. A data-driven mindset comfortable analysing and optimising campaigns. Ability to work independently while collaborating with the wider team. Strong organisational skills, attention to detail, and time management. Passion for renewable energy and sustainability. Must have the right to work in the UK. What We Offer A key role in a growing, purpose-driven company with room for career growth. Autonomy to shape and execute marketing strategies with support from the senior management team. A loyal and empathic team passionate about renewable energy. 25 days holiday + your birthday off, plus bank holidays. Free on-site parking. This is a permanent role, Monday to Friday between 8:30 AM 5:00 PM (30-minute lunch break), based at our head office in Calmesden, near Cirencester, with hybrid working potential. Ready to make an impact in renewable energy Apply now!
Apr 26, 2025
Full time
Marketing Manager Location: Calmsden, near Cirencester, Gloucestershire (hybrid considered) Salary: Competitive (based on experience) Are you a creative, results-driven marketing professional passionate about renewable energy Raw Energy is seeking a bright Marketing Manager to lead and execute all aspects of our marketing strategy. This is a hands-on, standalone role, perfect for someone who thrives on autonomy and wants to make a direct impact. You ll be responsible for generating leads, increasing brand awareness, and ensuring our marketing efforts drive business growth. About Raw Energy Since 2012, Raw Energy has been helping accelerate the transition to renewable energy. Our team of experts in consultancy, development, asset management, investment, construction, installation, and agri-tech has built a strong track record in the sector. We take pride in being knowledgeable, diligent, and hardworking, with a mission to ensure that energy is generated and used as efficiently as possible. Your Key Responsibilities Develop and execute a comprehensive marketing strategy across B2B and B2C channels. Generate new business leads and drive brand awareness through digital and traditional marketing. Manage SEO, PPC, email marketing, social media, and website optimisation for both search engines and AI programmes. Create compelling content (blogs, articles, press releases, campaigns, and marketing collateral). Organise events, exhibitions, and PR activities to promote our services. Conduct market research to identify opportunities and stay ahead of competitors. Measure and report on marketing performance, refining strategies accordingly. Manage the marketing budget, ensuring efficient resource allocation. Ensure consistent brand messaging and alignment across all marketing efforts. What We re Looking For Minimum 3 years of marketing experience, ideally in renewables, energy, or related sectors. Proficiency in digital marketing tools, including SEO, PPC, and email automation. Experience managing WordPress websites and marketing software. Expert understanding and operation of all social media platforms. Excellent content creation and copywriting skills. A data-driven mindset comfortable analysing and optimising campaigns. Ability to work independently while collaborating with the wider team. Strong organisational skills, attention to detail, and time management. Passion for renewable energy and sustainability. Must have the right to work in the UK. What We Offer A key role in a growing, purpose-driven company with room for career growth. Autonomy to shape and execute marketing strategies with support from the senior management team. A loyal and empathic team passionate about renewable energy. 25 days holiday + your birthday off, plus bank holidays. Free on-site parking. This is a permanent role, Monday to Friday between 8:30 AM 5:00 PM (30-minute lunch break), based at our head office in Calmesden, near Cirencester, with hybrid working potential. Ready to make an impact in renewable energy Apply now!
We are looking for a talented Designer to help shape our visual identity and communicate our campaigns effectively, with a strong commitment to equality, justice, and worker empowerment. As a Designer at PCS, you will play a key role in developing high-quality compelling content that engages, informs, and inspires our members and the wider public. You'll work across print and digital platforms, creating impactful designs that support our campaigns, events, and communications. Salary and Location Band 3, London Spine points 33-29 Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments PCS Clapham Successful candidates for the post of Designer will be able to demonstrate: A strong portfolio showcasing a mix of digital, print design and marketing materials, created within brand guidelines Experience of working collaboratively on multiple projects simultaneously from concept to completion, meeting deadlines and budget requirements Proficiency in InDesign, Photoshop, and Illustrator and a working knowledge of Premiere Pro and Microsoft 365 applications. An understanding of HTML/CSS fundamentals would be an advantage Knowledge of design trends and developments The main duties of the Designer role include: Creating compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials Helping to maintain a strong, consistent visual identity across all union communications Creating infographics and data visualisations to simplify complex information Contributing to PCS's social media work Closing date: at 12 midday on Wednesday 14 May 2025 Interviews will be held by Zoom: Wednesday 28 May 2025 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: DESIGNER Ref: 0225 Grade: Band 3, London Salary Spine points Starting salary £43,715 p.a. rising to £48,846 p.a. Location: PCS Clapham Purpose of the job: To assist in maximising the potential for union growth, development and success through managing and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union. To create design solutions to PCS staff, members and reps, that align with the unions brand guidelines, standards and objectives. Responsible to: Band 4, line manager Responsible for: N/A Contacts External: Freelancers, photographers, printers and suppliers, PCS reps and members. Internal: PCS staff and officials, Bargaining, Organising, Campaigning, Support Services, Balloting, Print & Distribution, Digital and other internal departments. Main duties and responsibilities 1.Design Conceive, develop and create compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials Help maintain a strong, consistent visual identity across all union communications Work collaboratively with others to design and deliver inclusive and accessible content that meet the needs of all users Create infographics and data visualisations to simplify complex information Execute multiple design projects from concept to completion, meeting deadlines and budget requirements Prepare artwork, reports and other documents for print production and digital use Stay up-to-date with design trends and industry best practices Ensure all photography and illustration reflects PCSs Equal Opportunities Policy Work with colleagues across PCS to ensure timely planning of communications work ahead of key events, ballots, etc Work with the Technology Services and Communications Team to help deliver effective digital communications Contribute to project-based work Contribute to PCS's social media work 2.Training and support Advise staff members and lay reps in the effective use of design in communications Develop good working relationships with staff and reps to ensure that the unions communications are effective Advise PCS staff and other contributors about effective design strategies relevant to their specific needs 3.People Management (where appropriate) Check work standards and maintain consistent quality of delegated tasks Proactively promote diversity issues in line with the wider PCS approach Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies Deputise for line manager when required 4.Team Working Proactively promote team working Actively participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide support to team members 5.General At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values Take due and reasonable care of self and others in respect of Health & Safety at Work Participate in appraisal, training and development systems In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals Act in a manner that enhances the work of the PCS and its overall public image Such other duties that may reasonably be required and which are within the level of the responsibility of this post Willing to work outside normal office hours and location on occasion and with advance notice Person Specification: DESIGNER Ref: 0225 Date: April 2025 Location: Clapham ESSENTIAL FACTORS EXPERIENCE Minimum 3-years experience, preferably in a campaigning, non-profit, or trade union environment Experience of translating basic design briefs into innovative and compelling designs and translating complex ideas into impactful and eye-catching graphics Experience with digital design, including social media assets, web design, video editing and email marketing Project management involving multiple stakeholders and competing priorities TRAINING (including continuous professional development) Evidence of ongoing training and continuing professional development Commitment to undertake job-related training Commitment to participation in the appraisal and development review process Commitment to staff development KNOWLEDGE Knowledge and understanding of trade unions, campaigning and work of the public sector Knowledge of design and print processes and trends Impact and use of Digital and IT applications in a trade union Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and a working knowledge of Premiere Pro and Microsoft 365 applications SKILLS Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences Ability to work with others to understand and explain detailed project requirements and create design solutions Excellent attention to detail and the ability to work on multiple projects simultaneously Creative illustration of on-brand ideas for a diverse audience OTHER Commitment to the application of equal opportunities policies and practices at work Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety) Flexible approach to work and willing to work outside of normal office hours and location on occasions
Apr 25, 2025
Full time
We are looking for a talented Designer to help shape our visual identity and communicate our campaigns effectively, with a strong commitment to equality, justice, and worker empowerment. As a Designer at PCS, you will play a key role in developing high-quality compelling content that engages, informs, and inspires our members and the wider public. You'll work across print and digital platforms, creating impactful designs that support our campaigns, events, and communications. Salary and Location Band 3, London Spine points 33-29 Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments PCS Clapham Successful candidates for the post of Designer will be able to demonstrate: A strong portfolio showcasing a mix of digital, print design and marketing materials, created within brand guidelines Experience of working collaboratively on multiple projects simultaneously from concept to completion, meeting deadlines and budget requirements Proficiency in InDesign, Photoshop, and Illustrator and a working knowledge of Premiere Pro and Microsoft 365 applications. An understanding of HTML/CSS fundamentals would be an advantage Knowledge of design trends and developments The main duties of the Designer role include: Creating compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials Helping to maintain a strong, consistent visual identity across all union communications Creating infographics and data visualisations to simplify complex information Contributing to PCS's social media work Closing date: at 12 midday on Wednesday 14 May 2025 Interviews will be held by Zoom: Wednesday 28 May 2025 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: DESIGNER Ref: 0225 Grade: Band 3, London Salary Spine points Starting salary £43,715 p.a. rising to £48,846 p.a. Location: PCS Clapham Purpose of the job: To assist in maximising the potential for union growth, development and success through managing and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union. To create design solutions to PCS staff, members and reps, that align with the unions brand guidelines, standards and objectives. Responsible to: Band 4, line manager Responsible for: N/A Contacts External: Freelancers, photographers, printers and suppliers, PCS reps and members. Internal: PCS staff and officials, Bargaining, Organising, Campaigning, Support Services, Balloting, Print & Distribution, Digital and other internal departments. Main duties and responsibilities 1.Design Conceive, develop and create compelling graphics for campaigns, reports, newsletters, social media, websites, videos and event materials Help maintain a strong, consistent visual identity across all union communications Work collaboratively with others to design and deliver inclusive and accessible content that meet the needs of all users Create infographics and data visualisations to simplify complex information Execute multiple design projects from concept to completion, meeting deadlines and budget requirements Prepare artwork, reports and other documents for print production and digital use Stay up-to-date with design trends and industry best practices Ensure all photography and illustration reflects PCSs Equal Opportunities Policy Work with colleagues across PCS to ensure timely planning of communications work ahead of key events, ballots, etc Work with the Technology Services and Communications Team to help deliver effective digital communications Contribute to project-based work Contribute to PCS's social media work 2.Training and support Advise staff members and lay reps in the effective use of design in communications Develop good working relationships with staff and reps to ensure that the unions communications are effective Advise PCS staff and other contributors about effective design strategies relevant to their specific needs 3.People Management (where appropriate) Check work standards and maintain consistent quality of delegated tasks Proactively promote diversity issues in line with the wider PCS approach Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies Deputise for line manager when required 4.Team Working Proactively promote team working Actively participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide support to team members 5.General At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values Take due and reasonable care of self and others in respect of Health & Safety at Work Participate in appraisal, training and development systems In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals Act in a manner that enhances the work of the PCS and its overall public image Such other duties that may reasonably be required and which are within the level of the responsibility of this post Willing to work outside normal office hours and location on occasion and with advance notice Person Specification: DESIGNER Ref: 0225 Date: April 2025 Location: Clapham ESSENTIAL FACTORS EXPERIENCE Minimum 3-years experience, preferably in a campaigning, non-profit, or trade union environment Experience of translating basic design briefs into innovative and compelling designs and translating complex ideas into impactful and eye-catching graphics Experience with digital design, including social media assets, web design, video editing and email marketing Project management involving multiple stakeholders and competing priorities TRAINING (including continuous professional development) Evidence of ongoing training and continuing professional development Commitment to undertake job-related training Commitment to participation in the appraisal and development review process Commitment to staff development KNOWLEDGE Knowledge and understanding of trade unions, campaigning and work of the public sector Knowledge of design and print processes and trends Impact and use of Digital and IT applications in a trade union Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and a working knowledge of Premiere Pro and Microsoft 365 applications SKILLS Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences Ability to work with others to understand and explain detailed project requirements and create design solutions Excellent attention to detail and the ability to work on multiple projects simultaneously Creative illustration of on-brand ideas for a diverse audience OTHER Commitment to the application of equal opportunities policies and practices at work Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety) Flexible approach to work and willing to work outside of normal office hours and location on occasions
Job Title: Senior Marketing and Communications Officer Location: Hybrid remote with minimum 2 days per week in office, Pembury Salary: £27,000 - £29,000 (depending on experience) Contract: Permanent Hours: 37 hours per week Closing date for applications: Friday 23rd May 2025 Are you a skilled marketing professional ready to make a meaningful impact? Aspens is seeking a creative, driven Senior Marketing and Communications Officer to help promote our services, fundraising and activities that transform the lives of autistic people, those with a learning disability and their families. You ll develop and deliver engaging campaigns, manage communications channels, and create content that aligns with our brand voice. Collaborating with teams across Aspens, you ll drive audience engagement and support income-generation activities. This is the job for you if you have excellent communication skills and know how to bring a story to life. You ll be confident using digital channels to engage with a range of audiences, as well as traditional methods. Join us at Aspens and help make a difference. Apply today to become part of our inspiring mission! About Aspens Aspens is a charity that provides high-quality person-centred care and support to individuals on the autism spectrum and with learning disabilities, and their families. We provide an integrated network of services and support across the South-East to empower individuals to lead their lives as independently as possible. We support children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes, supported living, community outreach, day services, children and young people s groups and support, specialist support, and online support for families and carers across the South-East. Aspens has three charity shops in Bexhill, Crowborough and Paddock Wood and online stores on eBay, Etsy and Vinted. We also have The Bluebell Café and animal farm and a pre-loved donations centre in Pembury. Purpose of Role This role will work with direction from the Marketing and Communications Manager to deliver marketing campaigns to raise awareness of and promote Aspens services, income-generation activities including fundraising, retail and hospitality, and recruitment; engage with our internal and external stakeholders; and reach new audiences. A key part of the role will be internal customer support, collaborating with departments across the charity to meet shared goals in line with Aspens strategic objectives. Key Responsibilities Campaign delivery Collaborate with the operations, fundraising, retail and recruitment teams to create and deliver comprehensive marketing campaigns to promote Aspens services, shops/e-commerce, hospitality, events and recruitment and meet shared goals in line with the charity s strategic objectives. Create and deliver internal comms campaigns to drive engagement and increase retention of staff. Monitor and evaluate campaign performance by reporting on agreed objectives and KPIs. Content Creation Develop relevant and engaging content to be utilised across channels, including, but not limited to website, social media, internal channels and email, in our shops, Bluebell Café and the community to reach new and existing stakeholders. Graphic design - production of assets for marketing purposes. Developing marketing and comms bank of photos and video; photography and videography at events. Working with external companies to produce marketing collateral (signage, banners, artwork, leaflets, branded items etc.) and managing stock levels of marketing materials. Review all materials to ensure alignment with Aspens brand guidelines and tone of voice. Channel Management • Under direction from Marketing and Communications Manager manage internal and external channels. • External channels including, but not limited to: Aspens website and linked bookings sites; charity social media channels (Facebook, Instagram, LinkedIn and TikTok); supporter communications (Mailchimp). • Internal channels including, but not limited to: Staff intranet and staff newsletter (Mailchimp) Brand Awareness Under direction from Marketing and Communications Manager promote Aspens and the impact of our work to relevant stakeholders and audiences. This includes digital and traditional advertising, management of Awards nominations, PR and media. Audience Insight Utilise audience data to develop understanding of audiences. Carry out research to monitor and keep up to date with marketing and charity trends and best practice to support audience engagement. Share insights with Marketing and Communications Manager. Events • Collaborate with the Business and Income Generation Team to support the planning and promotion of events and represent Aspens at events, some of which may require evening or weekend attendance. Team Working • Work closely with Marketing and Communications Manager and Business and Income Generation Team and build strong relationships with teams across the organisation. Other Occasional travel to other offices, services and shops across Aspens region. Administration tasks as required. Person Specification Demonstrate close alignment to Aspens values Excellent written and oral communication Commercial awareness understanding of business operations and the ability to think strategically about how decisions impact performance and profitability Goal-oriented mindset Excellent relationship building and people skills Creative, with lots of ideas for engaging content Numerate and data-driven Ability to prioritise workload effectively Self-motivated, with the ability to work independently and within a team Proactive approach, ability to come up with creative solutions Excellent attention to detail IT skills including Microsoft Teams, Word, Powerpoint, Canva, Mailchimp, Xcel, Google Analytics, Google Ads Graphic design skills Photography and videography skills Ability to edit websites/intranet A degree of flexibility to work occasional evenings and weekends if required Experience • At least two years' experience as a Marketing/Communications Officer/Executive, ideally within the charity sector • Experience in planning and delivering integrated marketing campaigns • Experience of managing a range of marketing channels including social media, websites and internal platforms • Experience of engaging different stakeholders. • Proven track record of achievement in meeting or exceeding targets, with clear examples of delivering results against set objectives Essential Training and Qualifications A Levels or equivalent GCSE English at grade C ( or above ). Desirable Training and Qualifications A degree level qualification in Marketing/ Communications or a related field What you can expect from us: Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care) Paid DBS ( we will recover the cost should your employment terminate for any reason, other than redundancy, before passing your probation) Flexible work arrangements with opportunities to take on additional bank shifts too 30 Days Annual Leave (including Bank Holidays) / Pro rata dependent on hours. Annual leave entitlement increases with length of service Nest Pension and Death in Service Benefit Dedicated Employee Assistance Programme and Access to Mental Health First Aiders Aspens High Street Stores -20% discount on all items for Aspens staff Bluebell café- Discounted staff menu available Refer a Friend scheme, so you can earn up to £250 for every person you refer to work for Aspens Recognition schemes, including Employee of the Month How to Apply: Simply click Apply now and one of our team will be in touch to discuss the role. Any offer is subject to an enhanced Disclosure and Barring check, which we will complete on your behalf if you don't already have one, and satisfactory employment references. We will consider job share and part time arrangements for all posts in line with the needs of the Charity. Equal Opportunity Statement At Aspens Charities, we are committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, including those with disabilities and those who are likely to be underrepresented in Aspens workforce, such as sex/gender, minority ethnic group, religion, belief, sexual orientation, age, as well as abilities. We believe that a diverse team leads to better outcomes and a more enjoyable work environment where everyone feels valued, heard, and has an equal opportunity to thrive. As a Disability Confident employer, Aspens Charities is dedicated to supporting and promoting the recruitment, retention, and career development of people with disabilities. We recognise the value and contributions that individuals with disabilities bring to our organisation. . click apply for full job details
Apr 25, 2025
Full time
Job Title: Senior Marketing and Communications Officer Location: Hybrid remote with minimum 2 days per week in office, Pembury Salary: £27,000 - £29,000 (depending on experience) Contract: Permanent Hours: 37 hours per week Closing date for applications: Friday 23rd May 2025 Are you a skilled marketing professional ready to make a meaningful impact? Aspens is seeking a creative, driven Senior Marketing and Communications Officer to help promote our services, fundraising and activities that transform the lives of autistic people, those with a learning disability and their families. You ll develop and deliver engaging campaigns, manage communications channels, and create content that aligns with our brand voice. Collaborating with teams across Aspens, you ll drive audience engagement and support income-generation activities. This is the job for you if you have excellent communication skills and know how to bring a story to life. You ll be confident using digital channels to engage with a range of audiences, as well as traditional methods. Join us at Aspens and help make a difference. Apply today to become part of our inspiring mission! About Aspens Aspens is a charity that provides high-quality person-centred care and support to individuals on the autism spectrum and with learning disabilities, and their families. We provide an integrated network of services and support across the South-East to empower individuals to lead their lives as independently as possible. We support children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes, supported living, community outreach, day services, children and young people s groups and support, specialist support, and online support for families and carers across the South-East. Aspens has three charity shops in Bexhill, Crowborough and Paddock Wood and online stores on eBay, Etsy and Vinted. We also have The Bluebell Café and animal farm and a pre-loved donations centre in Pembury. Purpose of Role This role will work with direction from the Marketing and Communications Manager to deliver marketing campaigns to raise awareness of and promote Aspens services, income-generation activities including fundraising, retail and hospitality, and recruitment; engage with our internal and external stakeholders; and reach new audiences. A key part of the role will be internal customer support, collaborating with departments across the charity to meet shared goals in line with Aspens strategic objectives. Key Responsibilities Campaign delivery Collaborate with the operations, fundraising, retail and recruitment teams to create and deliver comprehensive marketing campaigns to promote Aspens services, shops/e-commerce, hospitality, events and recruitment and meet shared goals in line with the charity s strategic objectives. Create and deliver internal comms campaigns to drive engagement and increase retention of staff. Monitor and evaluate campaign performance by reporting on agreed objectives and KPIs. Content Creation Develop relevant and engaging content to be utilised across channels, including, but not limited to website, social media, internal channels and email, in our shops, Bluebell Café and the community to reach new and existing stakeholders. Graphic design - production of assets for marketing purposes. Developing marketing and comms bank of photos and video; photography and videography at events. Working with external companies to produce marketing collateral (signage, banners, artwork, leaflets, branded items etc.) and managing stock levels of marketing materials. Review all materials to ensure alignment with Aspens brand guidelines and tone of voice. Channel Management • Under direction from Marketing and Communications Manager manage internal and external channels. • External channels including, but not limited to: Aspens website and linked bookings sites; charity social media channels (Facebook, Instagram, LinkedIn and TikTok); supporter communications (Mailchimp). • Internal channels including, but not limited to: Staff intranet and staff newsletter (Mailchimp) Brand Awareness Under direction from Marketing and Communications Manager promote Aspens and the impact of our work to relevant stakeholders and audiences. This includes digital and traditional advertising, management of Awards nominations, PR and media. Audience Insight Utilise audience data to develop understanding of audiences. Carry out research to monitor and keep up to date with marketing and charity trends and best practice to support audience engagement. Share insights with Marketing and Communications Manager. Events • Collaborate with the Business and Income Generation Team to support the planning and promotion of events and represent Aspens at events, some of which may require evening or weekend attendance. Team Working • Work closely with Marketing and Communications Manager and Business and Income Generation Team and build strong relationships with teams across the organisation. Other Occasional travel to other offices, services and shops across Aspens region. Administration tasks as required. Person Specification Demonstrate close alignment to Aspens values Excellent written and oral communication Commercial awareness understanding of business operations and the ability to think strategically about how decisions impact performance and profitability Goal-oriented mindset Excellent relationship building and people skills Creative, with lots of ideas for engaging content Numerate and data-driven Ability to prioritise workload effectively Self-motivated, with the ability to work independently and within a team Proactive approach, ability to come up with creative solutions Excellent attention to detail IT skills including Microsoft Teams, Word, Powerpoint, Canva, Mailchimp, Xcel, Google Analytics, Google Ads Graphic design skills Photography and videography skills Ability to edit websites/intranet A degree of flexibility to work occasional evenings and weekends if required Experience • At least two years' experience as a Marketing/Communications Officer/Executive, ideally within the charity sector • Experience in planning and delivering integrated marketing campaigns • Experience of managing a range of marketing channels including social media, websites and internal platforms • Experience of engaging different stakeholders. • Proven track record of achievement in meeting or exceeding targets, with clear examples of delivering results against set objectives Essential Training and Qualifications A Levels or equivalent GCSE English at grade C ( or above ). Desirable Training and Qualifications A degree level qualification in Marketing/ Communications or a related field What you can expect from us: Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care) Paid DBS ( we will recover the cost should your employment terminate for any reason, other than redundancy, before passing your probation) Flexible work arrangements with opportunities to take on additional bank shifts too 30 Days Annual Leave (including Bank Holidays) / Pro rata dependent on hours. Annual leave entitlement increases with length of service Nest Pension and Death in Service Benefit Dedicated Employee Assistance Programme and Access to Mental Health First Aiders Aspens High Street Stores -20% discount on all items for Aspens staff Bluebell café- Discounted staff menu available Refer a Friend scheme, so you can earn up to £250 for every person you refer to work for Aspens Recognition schemes, including Employee of the Month How to Apply: Simply click Apply now and one of our team will be in touch to discuss the role. Any offer is subject to an enhanced Disclosure and Barring check, which we will complete on your behalf if you don't already have one, and satisfactory employment references. We will consider job share and part time arrangements for all posts in line with the needs of the Charity. Equal Opportunity Statement At Aspens Charities, we are committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, including those with disabilities and those who are likely to be underrepresented in Aspens workforce, such as sex/gender, minority ethnic group, religion, belief, sexual orientation, age, as well as abilities. We believe that a diverse team leads to better outcomes and a more enjoyable work environment where everyone feels valued, heard, and has an equal opportunity to thrive. As a Disability Confident employer, Aspens Charities is dedicated to supporting and promoting the recruitment, retention, and career development of people with disabilities. We recognise the value and contributions that individuals with disabilities bring to our organisation. . click apply for full job details
Social Media Manager - Digital Marketing Agency Location: Central Birmingham (Hybrid - 4 days in-office, 1 day WFH) Salary: 30,000 - 35,000 + excellent benefits Gleeson are thrilled to be partnering with a vibrant and fast-growing digital marketing agency as they look to hire a Social Media Manager to join their creative team in Birmingham. If you're currently in an agency-side social media role and ready to take the next step in your career, this could be a great fit. You'll need to bring solid copywriting skills, a deep understanding of both paid and organic social strategy, and bonus points if you've got animation experience too! Why this role? You'll be joining a collaborative team where creativity is at the heart of everything. If you love crafting clever campaigns, writing standout copy, and thinking strategically across channels - keep reading! What you'll be doing: Writing engaging social content for a range of B2B and B2C brands. Developing social media strategies (paid and organic) aligned to marketing plans and client goals. Managing multiple client accounts across various industries. Working closely with the in-house design team to bring your ideas to life. Meeting with clients to understand their brand, tone of voice, and objectives. Reporting on performance and optimising campaigns to deliver ROI. What we're looking for: Proven experience in both paid and organic social media strategy. Hands-on knowledge of platforms like Meta (Facebook & Instagram), LinkedIn, and TikTok. Ideally, agency experience managing a variety of client accounts (B2B & B2C). A portfolio showcasing your creative copywriting and strategic thinking. The ability to brief designers with creative direction and insights. Confidence in presenting to clients and owning campaign performance. The perks: Based in stunning City Centre offices - 4 days a week onsite, 1 day from home. Clear career development plan - with the opportunity to grow your own team. A creative, collaborative, and supportive agency culture. Competitive salary and benefits package. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 25, 2025
Full time
Social Media Manager - Digital Marketing Agency Location: Central Birmingham (Hybrid - 4 days in-office, 1 day WFH) Salary: 30,000 - 35,000 + excellent benefits Gleeson are thrilled to be partnering with a vibrant and fast-growing digital marketing agency as they look to hire a Social Media Manager to join their creative team in Birmingham. If you're currently in an agency-side social media role and ready to take the next step in your career, this could be a great fit. You'll need to bring solid copywriting skills, a deep understanding of both paid and organic social strategy, and bonus points if you've got animation experience too! Why this role? You'll be joining a collaborative team where creativity is at the heart of everything. If you love crafting clever campaigns, writing standout copy, and thinking strategically across channels - keep reading! What you'll be doing: Writing engaging social content for a range of B2B and B2C brands. Developing social media strategies (paid and organic) aligned to marketing plans and client goals. Managing multiple client accounts across various industries. Working closely with the in-house design team to bring your ideas to life. Meeting with clients to understand their brand, tone of voice, and objectives. Reporting on performance and optimising campaigns to deliver ROI. What we're looking for: Proven experience in both paid and organic social media strategy. Hands-on knowledge of platforms like Meta (Facebook & Instagram), LinkedIn, and TikTok. Ideally, agency experience managing a variety of client accounts (B2B & B2C). A portfolio showcasing your creative copywriting and strategic thinking. The ability to brief designers with creative direction and insights. Confidence in presenting to clients and owning campaign performance. The perks: Based in stunning City Centre offices - 4 days a week onsite, 1 day from home. Clear career development plan - with the opportunity to grow your own team. A creative, collaborative, and supportive agency culture. Competitive salary and benefits package. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
A well-established talent agency in London is looking for a Talent Coordinator to support its Talent Managers across a diverse roster of digital first and broadcast talent. This is a brand new, growth role for the agency as their roster of talent continues to expand. This is a unique and rewarding role with a wide range of responsibilities and excellent potential for professional growth to a Manager level role. You will have the opportunity to work with some of the industry's most respected talent, as well as emerging stars, helping to nurture their careers and expand their personal brands beyond social media. By joining this innovative and fast growing talent agency, you will become part of a team that values ethics and a hands-on approach to talent development. The agency priorities fairness and the wellbeing of its talent, fostering a collaborative environment where work is not only productive but also enjoyable. You will play a key role within a close-knit team and be provided with the autonomy to make decisions that best serve the talent and agency alike. The Role: Collaborate with and assist Talent Managers in their daily activities, working directly with their roster of talent. Utilise data to create insightful reports. Write and edit copy for client media kits and company pitches following provided templates. Manage calendars and schedules for talent and managers. Coordinate logistics for events and talent commitments, including travel arrangements, accommodations, and scheduling. Assist in securing brand partnerships for the talent roster. Educate brands on transitioning tactical campaigns into long-term ambassadorships. Support brand partnerships by drafting briefs, aiding talent in campaign execution, and assisting with content approval and post-campaign analysis. Stay updated on emerging platforms, potential clients, and industry trends. Respond to client inquiries and direct them to the appropriate personnel. Work collaboratively across all tasks, embracing an all-hands-on-deck approach. What's Required: Knowledge and genuine enthusiasm for the digital talent landscape. Familiarity with best practices and regulatory requirements for creator content. Passion for leading social media platforms. Proven ability to prioritise tasks and effectively manage time under pressure. Exceptional problem-solving skills with the ability to remain composed in challenging situations. Proficiency in Microsoft Word, Excel, Keynote, and cloud-based services like Google Workspace. Who You Are: Previous, junior level (assistant, executive or coordinator) experience working with talent/ in a talent management agency. An extroverted individual who enjoys meeting new people. Detail-oriented with a strong focus on accuracy. Highly creative and exceptionally organised. Takes initiative and works independently with confidence. Communicates effectively and concisely, both verbally and in writing. Skilled at engaging with clients and communicating over the phone. Highly motivated, ambitious, and dedicated to continuous learning and self-improvement. Brings a positive attitude and sense of humour to the team. Logistics: Hybrid working, 2 days a week in the office (additional travel is occasionally required when chaperoning talent to events/shoots/meetings etc). 2/3 stage interview process. Great transport links. Company Macbook. Perks/Benefits: 25 days holiday plus bank holidays. 2 additional wellness days per year. Your birthday off. Private healthcare. Personal Pension. Quarterly team socials for hitting target (agency wide). Set and uncapped commission scheme from Manager level and above. If you believe you would be a great fit for this position, KRG would love to hear from you. Please submit your CV to this advert or reach out directly .
Apr 25, 2025
Full time
A well-established talent agency in London is looking for a Talent Coordinator to support its Talent Managers across a diverse roster of digital first and broadcast talent. This is a brand new, growth role for the agency as their roster of talent continues to expand. This is a unique and rewarding role with a wide range of responsibilities and excellent potential for professional growth to a Manager level role. You will have the opportunity to work with some of the industry's most respected talent, as well as emerging stars, helping to nurture their careers and expand their personal brands beyond social media. By joining this innovative and fast growing talent agency, you will become part of a team that values ethics and a hands-on approach to talent development. The agency priorities fairness and the wellbeing of its talent, fostering a collaborative environment where work is not only productive but also enjoyable. You will play a key role within a close-knit team and be provided with the autonomy to make decisions that best serve the talent and agency alike. The Role: Collaborate with and assist Talent Managers in their daily activities, working directly with their roster of talent. Utilise data to create insightful reports. Write and edit copy for client media kits and company pitches following provided templates. Manage calendars and schedules for talent and managers. Coordinate logistics for events and talent commitments, including travel arrangements, accommodations, and scheduling. Assist in securing brand partnerships for the talent roster. Educate brands on transitioning tactical campaigns into long-term ambassadorships. Support brand partnerships by drafting briefs, aiding talent in campaign execution, and assisting with content approval and post-campaign analysis. Stay updated on emerging platforms, potential clients, and industry trends. Respond to client inquiries and direct them to the appropriate personnel. Work collaboratively across all tasks, embracing an all-hands-on-deck approach. What's Required: Knowledge and genuine enthusiasm for the digital talent landscape. Familiarity with best practices and regulatory requirements for creator content. Passion for leading social media platforms. Proven ability to prioritise tasks and effectively manage time under pressure. Exceptional problem-solving skills with the ability to remain composed in challenging situations. Proficiency in Microsoft Word, Excel, Keynote, and cloud-based services like Google Workspace. Who You Are: Previous, junior level (assistant, executive or coordinator) experience working with talent/ in a talent management agency. An extroverted individual who enjoys meeting new people. Detail-oriented with a strong focus on accuracy. Highly creative and exceptionally organised. Takes initiative and works independently with confidence. Communicates effectively and concisely, both verbally and in writing. Skilled at engaging with clients and communicating over the phone. Highly motivated, ambitious, and dedicated to continuous learning and self-improvement. Brings a positive attitude and sense of humour to the team. Logistics: Hybrid working, 2 days a week in the office (additional travel is occasionally required when chaperoning talent to events/shoots/meetings etc). 2/3 stage interview process. Great transport links. Company Macbook. Perks/Benefits: 25 days holiday plus bank holidays. 2 additional wellness days per year. Your birthday off. Private healthcare. Personal Pension. Quarterly team socials for hitting target (agency wide). Set and uncapped commission scheme from Manager level and above. If you believe you would be a great fit for this position, KRG would love to hear from you. Please submit your CV to this advert or reach out directly .
A well-established talent agency in London is looking for a Talent Director develop the team and lead high profile talent across a diverse roster of digital first and broadcast talent. This is a unique and rewarding role with a wide range of responsibilities and excellent potential for autonomy and an agency where your opinion matters. You will have the opportunity to work with some of the industry's most respected talent, as well as emerging stars, helping to nurture their careers and expand their personal brands beyond social media. By joining this innovative and fast-growing talent agency, you will become part of a team that values ethics and a hands-on approach to talent development. The agency priorities fairness and the wellbeing of its talent, fostering a collaborative environment where work is not only productive but also enjoyable. You will play a key role within a close-knit team and be provided with the autonomy to make decisions that best serve the talent and agency alike. THE ROLE - Please note that this is not a HR/recruitment position. As a Talent Director, you will oversee a broad and distinguished roster of creators spanning multiple platforms. Your role will extend beyond brand partnerships as you focus on building talent IP in areas such as broadcasting, podcasting, product development, publishing, and live events. You will ensure talent can expand their influence well beyond the digital realm. There is an existing roster for this role alongside the potential to increase this over time. In addition to driving revenue, negotiating strategic deals, and scouting new business opportunities, you will have 3 direct reports and report into the CEO, guiding the growth and success of the agency's talent division. Key Responsibilities: Strategic Talent Development & IP Expansion Craft multi-platform career strategies that go beyond social media, including TV, film, podcasting, book deals, live events, and product launches. Oversee long-term brand ambassadorships, helping creators transition from short-term arrangements to enduring partnerships. Identify and cultivate business ventures led by talent, including brand collaborations, product lines, and licensing agreements. Collaborate with publicists, broadcasters, podcast producers, publishers, and brand partners to secure prestigious opportunities. Revenue Growth & Commercial Strategy Propel revenue growth through the acquisition of high-value partnerships across fashion, beauty, lifestyle, entertainment, broadcast and more. Lead negotiations for significant contracts, ensuring favourable agreements for your talent. Build and maintain a robust professional network within the industry, including brands, agencies, and entertainment executives. Monitor and analyse financial performance to ensure commercial objectives are achieved. Team Leadership & Development Direct and mentor a team of Talent Managers, ensuring top-notch representation for talent. Serve as a role model, offering coaching, guidance, and opportunities for professional development. Cultivate a high-performing, collaborative culture within the team. Industry & Market Insight Remain informed about emerging industry trends, platform changes, and new commercial prospects. Provide insightful leadership, educating brands on the evolution of influencer marketing. Keep an eye on market shifts to position the agency at the forefront of the industry. Crisis & Reputation Management Provide strategic support during PR crises or reputational challenges, prioritising talent protection. Collaborate with publicists and legal teams to navigate sensitive situations effectively. About you: Established experience in talent management with an agency or on a freelance basis - ideally around 5 years' experience at Manager level or above as a guide. Proven success in developing talent careers beyond social media platforms, such as in TV, film, podcasts, books, and products. A strong network within the industry, including connections with brands, agencies, broadcasters, publishers, and platforms. An expert negotiator capable of securing high-value, strategic partnerships. Experience in leading and developing high-performing teams. A history of driving revenue growth and achieving commercial goals. A passion for trends in the creator economy and digital talent development. The ability to remain composed under pressure while solving problems creatively and diplomatically. Great leadership, communication, and people management abilities. Logistics: Hybrid working, 2 days a week in the office (additional travel is occasionally required when chaperoning talent to events/shoots/meetings etc). 3 stage interview process. Great transport links. Company Macbook. WHY JOIN? A strategic, senior, hands-on role with significant potential for personal and professional growth. The opportunity to collaborate with some of the most exciting talent in the industry. The chance to lead and shape the future of talent management. A supportive, collaborative, and enjoyable company culture. Working closely with a CEO with an incredible background in talent management who wants to see you succeed. A structured, uncapped and competitive commission scheme. 25 days holiday plus bank holidays. 2 additional wellness days per year. Your birthday off. Private healthcare. Personal Pension. Quarterly team socials for hitting target (agency wide). Set and uncapped commission scheme from Manager level and above.
Apr 25, 2025
Full time
A well-established talent agency in London is looking for a Talent Director develop the team and lead high profile talent across a diverse roster of digital first and broadcast talent. This is a unique and rewarding role with a wide range of responsibilities and excellent potential for autonomy and an agency where your opinion matters. You will have the opportunity to work with some of the industry's most respected talent, as well as emerging stars, helping to nurture their careers and expand their personal brands beyond social media. By joining this innovative and fast-growing talent agency, you will become part of a team that values ethics and a hands-on approach to talent development. The agency priorities fairness and the wellbeing of its talent, fostering a collaborative environment where work is not only productive but also enjoyable. You will play a key role within a close-knit team and be provided with the autonomy to make decisions that best serve the talent and agency alike. THE ROLE - Please note that this is not a HR/recruitment position. As a Talent Director, you will oversee a broad and distinguished roster of creators spanning multiple platforms. Your role will extend beyond brand partnerships as you focus on building talent IP in areas such as broadcasting, podcasting, product development, publishing, and live events. You will ensure talent can expand their influence well beyond the digital realm. There is an existing roster for this role alongside the potential to increase this over time. In addition to driving revenue, negotiating strategic deals, and scouting new business opportunities, you will have 3 direct reports and report into the CEO, guiding the growth and success of the agency's talent division. Key Responsibilities: Strategic Talent Development & IP Expansion Craft multi-platform career strategies that go beyond social media, including TV, film, podcasting, book deals, live events, and product launches. Oversee long-term brand ambassadorships, helping creators transition from short-term arrangements to enduring partnerships. Identify and cultivate business ventures led by talent, including brand collaborations, product lines, and licensing agreements. Collaborate with publicists, broadcasters, podcast producers, publishers, and brand partners to secure prestigious opportunities. Revenue Growth & Commercial Strategy Propel revenue growth through the acquisition of high-value partnerships across fashion, beauty, lifestyle, entertainment, broadcast and more. Lead negotiations for significant contracts, ensuring favourable agreements for your talent. Build and maintain a robust professional network within the industry, including brands, agencies, and entertainment executives. Monitor and analyse financial performance to ensure commercial objectives are achieved. Team Leadership & Development Direct and mentor a team of Talent Managers, ensuring top-notch representation for talent. Serve as a role model, offering coaching, guidance, and opportunities for professional development. Cultivate a high-performing, collaborative culture within the team. Industry & Market Insight Remain informed about emerging industry trends, platform changes, and new commercial prospects. Provide insightful leadership, educating brands on the evolution of influencer marketing. Keep an eye on market shifts to position the agency at the forefront of the industry. Crisis & Reputation Management Provide strategic support during PR crises or reputational challenges, prioritising talent protection. Collaborate with publicists and legal teams to navigate sensitive situations effectively. About you: Established experience in talent management with an agency or on a freelance basis - ideally around 5 years' experience at Manager level or above as a guide. Proven success in developing talent careers beyond social media platforms, such as in TV, film, podcasts, books, and products. A strong network within the industry, including connections with brands, agencies, broadcasters, publishers, and platforms. An expert negotiator capable of securing high-value, strategic partnerships. Experience in leading and developing high-performing teams. A history of driving revenue growth and achieving commercial goals. A passion for trends in the creator economy and digital talent development. The ability to remain composed under pressure while solving problems creatively and diplomatically. Great leadership, communication, and people management abilities. Logistics: Hybrid working, 2 days a week in the office (additional travel is occasionally required when chaperoning talent to events/shoots/meetings etc). 3 stage interview process. Great transport links. Company Macbook. WHY JOIN? A strategic, senior, hands-on role with significant potential for personal and professional growth. The opportunity to collaborate with some of the most exciting talent in the industry. The chance to lead and shape the future of talent management. A supportive, collaborative, and enjoyable company culture. Working closely with a CEO with an incredible background in talent management who wants to see you succeed. A structured, uncapped and competitive commission scheme. 25 days holiday plus bank holidays. 2 additional wellness days per year. Your birthday off. Private healthcare. Personal Pension. Quarterly team socials for hitting target (agency wide). Set and uncapped commission scheme from Manager level and above.
Events Editor 40,000 - 50,000 + Bonus + Excellent Benefits Hybrid London Leading media events and publishing business seeks highly talented Events Editor to join their team working across b2b events and reports. The role involves producing and managing high-quality and commercially attractive content across their portfolio of international b2b conferences as well as writing across their reports. There is also scope to moderate their webinars. The successful candidate will have the ability to research, plan and develop content for multiple events and build strong relationships internally and externally. This role will involve 3-5 international travel trips a year to the US, Asia and Europe. Events Editor - Job duties & responsibilities: Carry out high quality primary research with industry leaders to develop unique programme content. Advisory panel meetings and running programme planning meetings Sourcing, inviting, confirming and briefing the highest calibre of speakers Primarily responsible for helping with event preview articles, newsletters, opinion pieces, longer form articles and event/webinar summary articles whilst also researching, creating agendas and recruiting speakers for events across the course of the year. Curate exciting content Working closely with the marketing team to generate innovative and amazing content to support conference marketing campaigns. Shape new session formats that are innovative and interactive Write reports Moderate Webinars Events Editor - Profile Required: An excellent track record in writing/editorial, ideally 3 years + Any experience in conference production is a major advantage Ability to meet deadlines and work comfortably under pressure, managing multiple projects Strong academic background Strong communication skills and attention to detail Excellent copy-writing skills a plus Must have the ability to manage professional internal and external relationships Energetic, enthusiastic, confident, and self-motivated Excellent attention to detail Entrepreneurial spirit and a readiness to take responsibility for your work Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 25, 2025
Full time
Events Editor 40,000 - 50,000 + Bonus + Excellent Benefits Hybrid London Leading media events and publishing business seeks highly talented Events Editor to join their team working across b2b events and reports. The role involves producing and managing high-quality and commercially attractive content across their portfolio of international b2b conferences as well as writing across their reports. There is also scope to moderate their webinars. The successful candidate will have the ability to research, plan and develop content for multiple events and build strong relationships internally and externally. This role will involve 3-5 international travel trips a year to the US, Asia and Europe. Events Editor - Job duties & responsibilities: Carry out high quality primary research with industry leaders to develop unique programme content. Advisory panel meetings and running programme planning meetings Sourcing, inviting, confirming and briefing the highest calibre of speakers Primarily responsible for helping with event preview articles, newsletters, opinion pieces, longer form articles and event/webinar summary articles whilst also researching, creating agendas and recruiting speakers for events across the course of the year. Curate exciting content Working closely with the marketing team to generate innovative and amazing content to support conference marketing campaigns. Shape new session formats that are innovative and interactive Write reports Moderate Webinars Events Editor - Profile Required: An excellent track record in writing/editorial, ideally 3 years + Any experience in conference production is a major advantage Ability to meet deadlines and work comfortably under pressure, managing multiple projects Strong academic background Strong communication skills and attention to detail Excellent copy-writing skills a plus Must have the ability to manage professional internal and external relationships Energetic, enthusiastic, confident, and self-motivated Excellent attention to detail Entrepreneurial spirit and a readiness to take responsibility for your work Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Role overview: A pivotal senior position within the Legacy and In Memory Fundraising team, this role works closely with the Head of Legacy and In Memory Fundraising to lead key fundraising initiatives and stewardship efforts. Responsibilities include overseeing recruitment, staff development, and performance management, as well as contributing to strategic planning and budget oversight. The role also leads the delivery of a multi-channel legacy marketing programme and ensures external suppliers meet agreed service levels. The role will line manage two team members, take on broader leadership responsibilities within the department, and actively promote legacy giving across the organisation. Key Responsibilities: Collaborate with the Head of Legacy and In Memory Fundraising to shape and implement the overarching strategy and budget, with a key focus on expanding the supporter pipeline, increasing In Memory donations, and safeguarding long-term Legacy income. Offer expert advice and strategic input to design integrated, personalised supporter journeys that prioritise exceptional supporter experiences, drawing on industry best practices and working closely with internal teams and external agency partners. Lead the planning and delivery of multi-channel Legacy and In Memory fundraising campaigns across acquisition and stewardship including DRTV, press, print, and digital; monitor performance and report progress against defined KPIs and milestones. Person Specification: Deep expertise in all areas of Legacy and In-Memory fundraising, underpinned by strong knowledge and hands-on experience within the sector Extensive track record of successfully managing multiple campaigns across various channels meeting and exceeding revenue targets, crafting compelling copy, overseeing third-party suppliers, and using data insights effectively, all while ensuring full regulatory and compliance adherence Demonstrated success in strategic planning, execution, and management of fundraising strategies Proven excellence as a highly organised and effective project manager, capable of leading multiple complex projects simultaneously while prioritising workload efficiently Strong financial management capabilities, including experience in budget management, creating spending plans, and delivering accurate financial reporting Outstanding leadership and team management skills, with a track record of building and leading high-performing teams, as well as effectively managing external partners such as media and digital agencies, and internal service teams Exceptional communication and interpersonal skills, with the ability to influence senior stakeholders and foster strong, collaborative relationships across all organisational levels What s on Offer: A competitive salary £50-£60k A hybrid working pattern, requiring travel into London 2 days per week or remote based is considered Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Apr 25, 2025
Full time
Role overview: A pivotal senior position within the Legacy and In Memory Fundraising team, this role works closely with the Head of Legacy and In Memory Fundraising to lead key fundraising initiatives and stewardship efforts. Responsibilities include overseeing recruitment, staff development, and performance management, as well as contributing to strategic planning and budget oversight. The role also leads the delivery of a multi-channel legacy marketing programme and ensures external suppliers meet agreed service levels. The role will line manage two team members, take on broader leadership responsibilities within the department, and actively promote legacy giving across the organisation. Key Responsibilities: Collaborate with the Head of Legacy and In Memory Fundraising to shape and implement the overarching strategy and budget, with a key focus on expanding the supporter pipeline, increasing In Memory donations, and safeguarding long-term Legacy income. Offer expert advice and strategic input to design integrated, personalised supporter journeys that prioritise exceptional supporter experiences, drawing on industry best practices and working closely with internal teams and external agency partners. Lead the planning and delivery of multi-channel Legacy and In Memory fundraising campaigns across acquisition and stewardship including DRTV, press, print, and digital; monitor performance and report progress against defined KPIs and milestones. Person Specification: Deep expertise in all areas of Legacy and In-Memory fundraising, underpinned by strong knowledge and hands-on experience within the sector Extensive track record of successfully managing multiple campaigns across various channels meeting and exceeding revenue targets, crafting compelling copy, overseeing third-party suppliers, and using data insights effectively, all while ensuring full regulatory and compliance adherence Demonstrated success in strategic planning, execution, and management of fundraising strategies Proven excellence as a highly organised and effective project manager, capable of leading multiple complex projects simultaneously while prioritising workload efficiently Strong financial management capabilities, including experience in budget management, creating spending plans, and delivering accurate financial reporting Outstanding leadership and team management skills, with a track record of building and leading high-performing teams, as well as effectively managing external partners such as media and digital agencies, and internal service teams Exceptional communication and interpersonal skills, with the ability to influence senior stakeholders and foster strong, collaborative relationships across all organisational levels What s on Offer: A competitive salary £50-£60k A hybrid working pattern, requiring travel into London 2 days per week or remote based is considered Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Suffolk County Council are looking for a Communications and Public Affairs Manager to join our team. You will join us on a full-time, fixed term or secondment for 2 years (project) , working 37 hours per week. This is Hybrid role. The successful candidate will earn a competitive salary of £58,270 per annum (pro rata for part time). A great opportunity to join the Suffolk County Council's Communications and Public Affairs team as a Communications and Public Affairs Manager. At a time of great change with local government in Suffolk, we are looking for someone truly exceptional - politically astute, able to juggle multiple demands, a talented and experienced communicator and an excellent manager of people and money. Does that sound like you? If so, then you could be who we are looking for. Your role We are looking for a Communications and Public Affairs Manager, who (along with the Head of Communications and the other Communications Manager) is responsible for leading the work of the team including the Senior Communications Officers, Communications Officers and Senior Graphic Designer. In this role you will support and empower the team to deliver to their absolute maximum, providing strong, consistent and focused leadership and management. You will manage across the whole team, proactively identifying pinch points well in advance using our forward plan. With extensive experience of working with the media and communicating with colleagues, politicians and stakeholders, the Communications and Public Affairs Managers are also responsible for monitoring and managing campaign budgets and delivering some communications and campaigns themselves. They are critical to the smooth working of the team. If you are a skilled communications professional with extensive experience in delivering a range of high-profile communications campaigns, then what are you waiting for? Your responsibilities To lead a busy and influential integrated communications team, co-ordinating and overseeing the work of our dedicated communications professionals Making strategic decisions about which campaigns and projects the team will commit scarce resources to, driving high performance, closely managing tight campaign budgets and directly managing members of the team With your extensive experience of delivering impactful communications and campaigns activities, you will create an environment in which communications officers can bring our campaigns to life. You will need to be educated to degree level or equivalent, or significant professional experience in a communications and campaigns environment extensive experience managing and commissioning major multidisciplinary communications projects and campaigns excellent written and verbal communications skills, including presentations, reports, publicity, digital and marketing materials. The team We think about audiences first and deliver communications activities that achieve agreed results. We like to learn, so evaluate our work to measure its impact and improve in the future. Our team is an environment where people thrive, it is quickly becoming a centre of excellence for delivering campaigns and using behavioural insights to drive change, shaping and sharing information and protecting and enhancing the council's reputation. We strive to make a real difference - bringing creativity and turbo-charging communications and campaign. Empowering Everyone We re big believers in potential, possibility and the power of different ideas. We re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report. In return, you ll enjoy: up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days membership of a competitive Local Government Pension Scheme (LGPS) travel, lifestyle, health and wellbeing benefits performance-related annual pay progression, in addition to an annual cost-of-living pay increase training and encouragement to expand your knowledge a variety of career development opportunities across our organisation diverse and active staff networks flexible working options, with the right to request flexible working from your first day Plus lots more! Closing date: 11.30pm, 6 May 2025 If you think you have what it takes to be successful in this Finance Business Partner role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Apr 25, 2025
Contractor
Suffolk County Council are looking for a Communications and Public Affairs Manager to join our team. You will join us on a full-time, fixed term or secondment for 2 years (project) , working 37 hours per week. This is Hybrid role. The successful candidate will earn a competitive salary of £58,270 per annum (pro rata for part time). A great opportunity to join the Suffolk County Council's Communications and Public Affairs team as a Communications and Public Affairs Manager. At a time of great change with local government in Suffolk, we are looking for someone truly exceptional - politically astute, able to juggle multiple demands, a talented and experienced communicator and an excellent manager of people and money. Does that sound like you? If so, then you could be who we are looking for. Your role We are looking for a Communications and Public Affairs Manager, who (along with the Head of Communications and the other Communications Manager) is responsible for leading the work of the team including the Senior Communications Officers, Communications Officers and Senior Graphic Designer. In this role you will support and empower the team to deliver to their absolute maximum, providing strong, consistent and focused leadership and management. You will manage across the whole team, proactively identifying pinch points well in advance using our forward plan. With extensive experience of working with the media and communicating with colleagues, politicians and stakeholders, the Communications and Public Affairs Managers are also responsible for monitoring and managing campaign budgets and delivering some communications and campaigns themselves. They are critical to the smooth working of the team. If you are a skilled communications professional with extensive experience in delivering a range of high-profile communications campaigns, then what are you waiting for? Your responsibilities To lead a busy and influential integrated communications team, co-ordinating and overseeing the work of our dedicated communications professionals Making strategic decisions about which campaigns and projects the team will commit scarce resources to, driving high performance, closely managing tight campaign budgets and directly managing members of the team With your extensive experience of delivering impactful communications and campaigns activities, you will create an environment in which communications officers can bring our campaigns to life. You will need to be educated to degree level or equivalent, or significant professional experience in a communications and campaigns environment extensive experience managing and commissioning major multidisciplinary communications projects and campaigns excellent written and verbal communications skills, including presentations, reports, publicity, digital and marketing materials. The team We think about audiences first and deliver communications activities that achieve agreed results. We like to learn, so evaluate our work to measure its impact and improve in the future. Our team is an environment where people thrive, it is quickly becoming a centre of excellence for delivering campaigns and using behavioural insights to drive change, shaping and sharing information and protecting and enhancing the council's reputation. We strive to make a real difference - bringing creativity and turbo-charging communications and campaign. Empowering Everyone We re big believers in potential, possibility and the power of different ideas. We re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report. In return, you ll enjoy: up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days membership of a competitive Local Government Pension Scheme (LGPS) travel, lifestyle, health and wellbeing benefits performance-related annual pay progression, in addition to an annual cost-of-living pay increase training and encouragement to expand your knowledge a variety of career development opportunities across our organisation diverse and active staff networks flexible working options, with the right to request flexible working from your first day Plus lots more! Closing date: 11.30pm, 6 May 2025 If you think you have what it takes to be successful in this Finance Business Partner role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
ECOMMERCE AND DIGITAL MARKETING MANAGER LONDON - HYBRID UP TO 55,000 + MARKET-LEADING COMPANY + CAREER PROGRESSION THE OPPORTUNITY: Get Recruited is partnering with a rapidly growing, market-leading brand in their search for an experienced Ecommerce and Digital Marketing Manager. Operating in over 60 territories and growing, they can offer fantastic opportunities to progress whilst working as part of a supportive, inclusive, hardworking and friendly team. You'll be working with a highly experienced Marketing Director, with a passion for encouraging development, autonomy and input and you'll be taking on a successful and driven team with a proven track record. The role will have a focus on Ecommerce and Digital Marketing, but some projects will THE ROLE: Developing and executing roadmaps and strategies across ecommerce and marketing Managing the marketing budget and ensuring strong ROI Leading on paid and performance marketing campaigns including Google, Meta and Bing Managing influencer marketing and ensuring partners perform strongly Working alongside and managing agency partners to deliver certain projects Completing regular reports on brand and campaign performance, competitor and market analysis to stay ahead of trends Overseeing photoshoots and video content production Oversee the company's Ecommerce platforms across all territories, ensuring optimal performance and user experience. Implement both on-page and off-page SEO best practices, including content strategy (blogs, product descriptions, etc.) Continuously enhance the site's usability and performance to improve engagement and conversion rates. Work closely with design teams on both digital and offline assets, including photography, social media content Manage and optimise email marketing campaigns to drive engagement and revenue. THE PERSON: Minimum 5 years of experience in an Ecommerce and Digital Marketing role, with a proven track record of success At least 2 years of team management experience Strong understanding of traditional marketing Proven ability to execute and influence marketing strategy Budget management experience Hands on technical SEO experience is required. Strong experience with Magento, WordPress, Google Analytics (GA), Google Console, Google Merchant Centre, Bing Ads, and Tag Manager Get Recruited is acting as an Employment Agency in relation to this vacancy.
Apr 25, 2025
Full time
ECOMMERCE AND DIGITAL MARKETING MANAGER LONDON - HYBRID UP TO 55,000 + MARKET-LEADING COMPANY + CAREER PROGRESSION THE OPPORTUNITY: Get Recruited is partnering with a rapidly growing, market-leading brand in their search for an experienced Ecommerce and Digital Marketing Manager. Operating in over 60 territories and growing, they can offer fantastic opportunities to progress whilst working as part of a supportive, inclusive, hardworking and friendly team. You'll be working with a highly experienced Marketing Director, with a passion for encouraging development, autonomy and input and you'll be taking on a successful and driven team with a proven track record. The role will have a focus on Ecommerce and Digital Marketing, but some projects will THE ROLE: Developing and executing roadmaps and strategies across ecommerce and marketing Managing the marketing budget and ensuring strong ROI Leading on paid and performance marketing campaigns including Google, Meta and Bing Managing influencer marketing and ensuring partners perform strongly Working alongside and managing agency partners to deliver certain projects Completing regular reports on brand and campaign performance, competitor and market analysis to stay ahead of trends Overseeing photoshoots and video content production Oversee the company's Ecommerce platforms across all territories, ensuring optimal performance and user experience. Implement both on-page and off-page SEO best practices, including content strategy (blogs, product descriptions, etc.) Continuously enhance the site's usability and performance to improve engagement and conversion rates. Work closely with design teams on both digital and offline assets, including photography, social media content Manage and optimise email marketing campaigns to drive engagement and revenue. THE PERSON: Minimum 5 years of experience in an Ecommerce and Digital Marketing role, with a proven track record of success At least 2 years of team management experience Strong understanding of traditional marketing Proven ability to execute and influence marketing strategy Budget management experience Hands on technical SEO experience is required. Strong experience with Magento, WordPress, Google Analytics (GA), Google Console, Google Merchant Centre, Bing Ads, and Tag Manager Get Recruited is acting as an Employment Agency in relation to this vacancy.
At XPS Group we operate a hybrid/flexible working style. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief. As part of our Disability Confident pledge we run the 'Offer an interview' scheme at XPS. If you have a disability and meet the 'essential criteria' described in the person specification for the role being applied for, you are guaranteed an interview. Access to the Disability Confident scheme simply requires you to (1) Show you meet the essential criteria described in the person specification, and (2) In the Offer an Interview Scheme section on our application form tick the box for 'do you wish to be considered under the Guaranteed Interview Scheme?' If you are successful in your application you undertake pre-employment checks which include: Right to Work confirmation, DBS Disclosure check, Qualification checks, Employment and/or educational references covering five years & Satisfactory credit check. If you have any questions or require further assistance, please email Pensions Administration Manager Location: Bristol Contractual Hours: 36.25 Basis: Full Time Job Reference: REQ002834 Job Description XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential. Our Pensions Administration business continues to grow and we are now looking for an experienced Pensions Administration Manager to join our vibrant Bristol office with hybrid working. This is a new and exciting role where it would best suit someone from a similar Pensions Manager role with extensive experience and knowledge of DB pension schemes, pension legislation and managing a portfolio of clients. As a Pensions Administration Manager with XPS, you will: Lead the provision of pensions administration services for the assigned XPS Administration client portfolio. Oversee day-to-day management of client relationships with trustees and corporate clients, and participate in trustee and client meetings where applicable. Actively participate in XPS Administration's marketing initiatives, new business activities, and attend new business pitches and company events. Provide expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry. Oversee project management of annual and ad-hoc projects such as renewals, benefit statements, pension increases, scheme returns, and trustees' reports and accounts. Mentor less experienced colleagues in the team. Take responsibility for all aspects of admin billing, ensuring all recorded admin time is billed or accrued by the monthly deadline. Present technical matters at team meetings. Conduct internal audits, being alert to potential improvements in pensions administration processes. Manage total workflow of the team. Identify team objectives or necessary changes in line with business needs. Contribute to regular management meetings and implement any recommendations or decisions made. Conduct appraisals, set individual and team objectives, and handle HR and performance management issues. Forge strong working relationships with other departments/teams both internal and external to the Company. Ensure accurate updating on the time recording system for both chargeable and non-chargeable activities. Your Profile Essential Criteria: Previous pensions administration experience of Defined Benefit schemes including leavers, retirements, deaths, transfers, monthly processing and investment. Thorough knowledge of pensions legislation framework. Previous supervisory, leadership and management experience. Third party pensions administration experience preferred. Previous presentational experience is desirable. Able to demonstrate a numerical aptitude. Previous project management experience. IT proficient in Microsoft Word, Excel, Outlook & PowerPoint. What We Offer: Competitive salary Participation in annual discretionary Bonus Scheme 25 days holiday plus flexibility to buy or sell holiday Flexible Bank holidays Pension scheme, matching contribution structure Healthcare cash plan Flexible Benefits Scheme Life Assurance cover XPS Rewards Employee Assistance Programme Access to a digital GP service Paid volunteering day Staff referral scheme If you feel XPS could be the next step on your career ladder, please apply directly via the links provided. We will consider all applicants and respond swiftly. The successful candidate will need to demonstrate the following requirements: Right to Work confirmation DBS Disclosure check Employment or educational references covering five years Satisfactory credit check We continuously strive to build an inclusive workplace where all forms of diversity are valued.
Apr 25, 2025
Full time
At XPS Group we operate a hybrid/flexible working style. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief. As part of our Disability Confident pledge we run the 'Offer an interview' scheme at XPS. If you have a disability and meet the 'essential criteria' described in the person specification for the role being applied for, you are guaranteed an interview. Access to the Disability Confident scheme simply requires you to (1) Show you meet the essential criteria described in the person specification, and (2) In the Offer an Interview Scheme section on our application form tick the box for 'do you wish to be considered under the Guaranteed Interview Scheme?' If you are successful in your application you undertake pre-employment checks which include: Right to Work confirmation, DBS Disclosure check, Qualification checks, Employment and/or educational references covering five years & Satisfactory credit check. If you have any questions or require further assistance, please email Pensions Administration Manager Location: Bristol Contractual Hours: 36.25 Basis: Full Time Job Reference: REQ002834 Job Description XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential. Our Pensions Administration business continues to grow and we are now looking for an experienced Pensions Administration Manager to join our vibrant Bristol office with hybrid working. This is a new and exciting role where it would best suit someone from a similar Pensions Manager role with extensive experience and knowledge of DB pension schemes, pension legislation and managing a portfolio of clients. As a Pensions Administration Manager with XPS, you will: Lead the provision of pensions administration services for the assigned XPS Administration client portfolio. Oversee day-to-day management of client relationships with trustees and corporate clients, and participate in trustee and client meetings where applicable. Actively participate in XPS Administration's marketing initiatives, new business activities, and attend new business pitches and company events. Provide expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry. Oversee project management of annual and ad-hoc projects such as renewals, benefit statements, pension increases, scheme returns, and trustees' reports and accounts. Mentor less experienced colleagues in the team. Take responsibility for all aspects of admin billing, ensuring all recorded admin time is billed or accrued by the monthly deadline. Present technical matters at team meetings. Conduct internal audits, being alert to potential improvements in pensions administration processes. Manage total workflow of the team. Identify team objectives or necessary changes in line with business needs. Contribute to regular management meetings and implement any recommendations or decisions made. Conduct appraisals, set individual and team objectives, and handle HR and performance management issues. Forge strong working relationships with other departments/teams both internal and external to the Company. Ensure accurate updating on the time recording system for both chargeable and non-chargeable activities. Your Profile Essential Criteria: Previous pensions administration experience of Defined Benefit schemes including leavers, retirements, deaths, transfers, monthly processing and investment. Thorough knowledge of pensions legislation framework. Previous supervisory, leadership and management experience. Third party pensions administration experience preferred. Previous presentational experience is desirable. Able to demonstrate a numerical aptitude. Previous project management experience. IT proficient in Microsoft Word, Excel, Outlook & PowerPoint. What We Offer: Competitive salary Participation in annual discretionary Bonus Scheme 25 days holiday plus flexibility to buy or sell holiday Flexible Bank holidays Pension scheme, matching contribution structure Healthcare cash plan Flexible Benefits Scheme Life Assurance cover XPS Rewards Employee Assistance Programme Access to a digital GP service Paid volunteering day Staff referral scheme If you feel XPS could be the next step on your career ladder, please apply directly via the links provided. We will consider all applicants and respond swiftly. The successful candidate will need to demonstrate the following requirements: Right to Work confirmation DBS Disclosure check Employment or educational references covering five years Satisfactory credit check We continuously strive to build an inclusive workplace where all forms of diversity are valued.
CRM MARKETING EXECUTIVE WILMSLOW - HYBRID WORKING UP TO 29,000 + EXCELLENT BENEFITS + FANTASTIC CULTURE + PROGRESSION THE OPPORTUNITY: We're proud to be supporting a highly successful and reputable business as they continue to grow and expand. Due to this success, they are looking for an experienced CRM Marketing Executive to join their team in Wilmslow. This is a fantastic opportunity for an experienced CRM Executive, Email Marketing Executive, Marketing Executive, Campaign Marketing Executive, Marketing Coordinator, Marketing Assistant, Digital Marketing Executive, Digital Marketing Assistant or similar, who is looking to join a people-focused employer that offers fantastic benefits, a rewarding environment and culture and support for your ongoing development and progression. As the CRM Marketing Executive, you will be mapping and creating communication for key customer journeys. You will be analysing historic campaigns, understanding the successes and failures and using these trends to improve future communication to drive engagement and ROI. THE CRM MARKETING EXECUTIVE POSITION: Working closely with the CRM Marketing Manager to plan and develop key customer journeys Creating content for these communications which will include email, app, SMS and website Building engaging email campaigns based on analysis of previous campaigns, market research and the target demographic Identifying areas of improvement across the Marketing function, suggesting and implementing new ideas Developing on-brand and creative written and visual content for your campaigns Managing the data within the CRM, ensuring this is segmented and split in the best way to ensure customers receive the most relevant content Having a hands-on involvement with strategy, the use and implementation of automation and tech tools and much more THE PERSON: Must have experience in a multi-channel marketing or CRM Executive, Marketing Executive, Campaign Marketing Executive, Marketing Coordinator, Marketing Assistant, Digital Marketing Executive, Digital Marketing Assistant position Experience of building Email Marketing Campaigns Ability to analyse data and understand reports on campaign success Confident to create engaging written and visual content Driven to bring ideas to the table and put your stamp on the role TO APPLY: To apply for the CRM Marketing Executive position, please send your CV via the advert for immediate consideration. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Apr 25, 2025
Full time
CRM MARKETING EXECUTIVE WILMSLOW - HYBRID WORKING UP TO 29,000 + EXCELLENT BENEFITS + FANTASTIC CULTURE + PROGRESSION THE OPPORTUNITY: We're proud to be supporting a highly successful and reputable business as they continue to grow and expand. Due to this success, they are looking for an experienced CRM Marketing Executive to join their team in Wilmslow. This is a fantastic opportunity for an experienced CRM Executive, Email Marketing Executive, Marketing Executive, Campaign Marketing Executive, Marketing Coordinator, Marketing Assistant, Digital Marketing Executive, Digital Marketing Assistant or similar, who is looking to join a people-focused employer that offers fantastic benefits, a rewarding environment and culture and support for your ongoing development and progression. As the CRM Marketing Executive, you will be mapping and creating communication for key customer journeys. You will be analysing historic campaigns, understanding the successes and failures and using these trends to improve future communication to drive engagement and ROI. THE CRM MARKETING EXECUTIVE POSITION: Working closely with the CRM Marketing Manager to plan and develop key customer journeys Creating content for these communications which will include email, app, SMS and website Building engaging email campaigns based on analysis of previous campaigns, market research and the target demographic Identifying areas of improvement across the Marketing function, suggesting and implementing new ideas Developing on-brand and creative written and visual content for your campaigns Managing the data within the CRM, ensuring this is segmented and split in the best way to ensure customers receive the most relevant content Having a hands-on involvement with strategy, the use and implementation of automation and tech tools and much more THE PERSON: Must have experience in a multi-channel marketing or CRM Executive, Marketing Executive, Campaign Marketing Executive, Marketing Coordinator, Marketing Assistant, Digital Marketing Executive, Digital Marketing Assistant position Experience of building Email Marketing Campaigns Ability to analyse data and understand reports on campaign success Confident to create engaging written and visual content Driven to bring ideas to the table and put your stamp on the role TO APPLY: To apply for the CRM Marketing Executive position, please send your CV via the advert for immediate consideration. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Company Description About Publicis Groupe Publicis Groupe is organized into 4 Solutions Hubs for easier connectivity and integration: Publicis Communications , Publicis Media , Publicis Sapient , and Publicis Health . In this model, all agency brands still exist and share an operational backbone, which gives them the power and expertise of all the Solution Hubs combined to deliver the scale required to compete and win in a data-led, digital-first world. Epsilon, the data-driven marketing and tech company and its platform Conversant, that joined the Groupe in July 2019, is positioned at the center, fueling all the Groupe's operations with their unparalleled data expertise. As a Connecting Company, we are able to deliver as the Power of One - driven by a common purpose, a powerful spirit, shared behaviors, great character and a relentless focus on our clients. About Publicis Media Publicis Media is one of the four solutions hubs of Publicis Groupe, alongside Publicis Communications, Publicis Sapient, and Publicis Health. Led by Niel Bornman, CEO, Publicis Media is powered by its five global brands, Starcom, Zenith, Spark, Digitas, and Blue 449, and supported by its digital-first, data-driven Global Practices which together deliver client value and business transformation. Publicis Media is committed to helping its clients navigate the modern media landscape and is present in more than 100 countries with over 13,500 employees worldwide. Overview Our global ops team is an operational infrastructure that connects our people, process, and technology. Publicis has spent the last 10 years honing our capabilities in the operations area, which now have become foundational to how we deliver excellence across client business. The manager role plays a key part in the Global Operations Team and will be front and center in developing our strategy for how we will connect our people, process, and technology from strategy through to activation/delivery and reporting. This candidate has ownership of the end-to-end operations and connection for our clients globally. Key Role Responsibilities: Business Operations Support a global team through scoping, staffing, and management of multi-million-dollar business covering large scale operational projects and multiple concurrent workstreams. Manage discovery, standardisation, best practices, and deployment of core global operations powerhouse, and external vendor services and platforms. Leadership of the delivery, maintenance, and adoption of the global selected platforms. Set global guidelines for local market financial teams including but not limited to revenue forecasts, billing reporting, invoice management, hours tracking/reporting, buy authorizations, and client specific financial reporting needs. Creation and management of standardised processes across the business, understanding current pain points, and building a plan to address and map out an ideal process. Support operational efficiency and automation initiatives that can be developed and deployed across markets. Partner with internal stakeholders to continuously optimise cross-agency processes, synergies, and platforms, ensuring stakeholder buy-in and compliance to support opportunities to enhance productivity and improve efficiencies. Support with all client facing operational needs. Support in management of global reporting in partnership with analytics team to ensure delivery of global reporting dashboard to client. Qualifications Previous marketing, advertising, operations, or program management experience. Experience driving alignment and adoption of process with local markets, working to global deadlines and providing progress reports to internal and client stakeholders. Ability to understand business pain points from C-Level stakeholders - and develop a strategy to address the issues through application of improved operational process, people and/or technology. Clear accountability to evolve the business to become a more operationally functional team, ready for the future. Experience developing C-level stakeholder presentations and presenting your thoughts and ideas. Proactive, brave voice who will suggest new ideas and challenge the status quo, but can also help carry out the smart ideas of others. Ability to anticipate problems before they arise and move the business/account. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Apr 25, 2025
Full time
Company Description About Publicis Groupe Publicis Groupe is organized into 4 Solutions Hubs for easier connectivity and integration: Publicis Communications , Publicis Media , Publicis Sapient , and Publicis Health . In this model, all agency brands still exist and share an operational backbone, which gives them the power and expertise of all the Solution Hubs combined to deliver the scale required to compete and win in a data-led, digital-first world. Epsilon, the data-driven marketing and tech company and its platform Conversant, that joined the Groupe in July 2019, is positioned at the center, fueling all the Groupe's operations with their unparalleled data expertise. As a Connecting Company, we are able to deliver as the Power of One - driven by a common purpose, a powerful spirit, shared behaviors, great character and a relentless focus on our clients. About Publicis Media Publicis Media is one of the four solutions hubs of Publicis Groupe, alongside Publicis Communications, Publicis Sapient, and Publicis Health. Led by Niel Bornman, CEO, Publicis Media is powered by its five global brands, Starcom, Zenith, Spark, Digitas, and Blue 449, and supported by its digital-first, data-driven Global Practices which together deliver client value and business transformation. Publicis Media is committed to helping its clients navigate the modern media landscape and is present in more than 100 countries with over 13,500 employees worldwide. Overview Our global ops team is an operational infrastructure that connects our people, process, and technology. Publicis has spent the last 10 years honing our capabilities in the operations area, which now have become foundational to how we deliver excellence across client business. The manager role plays a key part in the Global Operations Team and will be front and center in developing our strategy for how we will connect our people, process, and technology from strategy through to activation/delivery and reporting. This candidate has ownership of the end-to-end operations and connection for our clients globally. Key Role Responsibilities: Business Operations Support a global team through scoping, staffing, and management of multi-million-dollar business covering large scale operational projects and multiple concurrent workstreams. Manage discovery, standardisation, best practices, and deployment of core global operations powerhouse, and external vendor services and platforms. Leadership of the delivery, maintenance, and adoption of the global selected platforms. Set global guidelines for local market financial teams including but not limited to revenue forecasts, billing reporting, invoice management, hours tracking/reporting, buy authorizations, and client specific financial reporting needs. Creation and management of standardised processes across the business, understanding current pain points, and building a plan to address and map out an ideal process. Support operational efficiency and automation initiatives that can be developed and deployed across markets. Partner with internal stakeholders to continuously optimise cross-agency processes, synergies, and platforms, ensuring stakeholder buy-in and compliance to support opportunities to enhance productivity and improve efficiencies. Support with all client facing operational needs. Support in management of global reporting in partnership with analytics team to ensure delivery of global reporting dashboard to client. Qualifications Previous marketing, advertising, operations, or program management experience. Experience driving alignment and adoption of process with local markets, working to global deadlines and providing progress reports to internal and client stakeholders. Ability to understand business pain points from C-Level stakeholders - and develop a strategy to address the issues through application of improved operational process, people and/or technology. Clear accountability to evolve the business to become a more operationally functional team, ready for the future. Experience developing C-level stakeholder presentations and presenting your thoughts and ideas. Proactive, brave voice who will suggest new ideas and challenge the status quo, but can also help carry out the smart ideas of others. Ability to anticipate problems before they arise and move the business/account. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
THE COMPANY With offices in Brighton and Skopje and a team, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands. As the UK's leading B2B sales engagement service provider, with over 250 employees and backed by 10 years of multi-award-winning results, maturity and scale, Sopro offers a powerful and unique sales engagement proposition. Our relentless focus on innovation makes it an exciting time for both our teams at Sopro and our clients. Sopro is committed to providing an inclusive, rewarding and fun place to work and received a "Best Place to Work" award at the UK Business Awards 2021. THE ROLE As part of our Customer Success team, you will be primarily responsible for building relationships with each of our clients, understanding the details of their offering, formulating agreed campaigns, demonstrating scalable and repeatable success, and proactively suggesting campaign improvements. With a commercial hat on, in this role you will support, revitalise, build, and make amazing our approach to client relationship management. KEY RESPONSIBILITIES Ownership of a portfolio of new and existing clients, with responsibility for building strong client relationships and ensuring our clients achieve success with the Sopro service. Plan, schedule and oversee key client communication points. Understand our clients' needs and business objectives and ensure Sopro delivers against them. Onboard new clients (post-sales), deliver best practice client training and ensure strong levels of client satisfaction. Analyse Sopro data to draw conclusions, optimise our campaigns and make our clients even more successful. Understand then shape our approach to better develop, diversify, and grow client accounts. ABOUT YOU Experience of building trust and developing B2B client relationships. Superb communication, interpersonal and teamworking skills with confidence to communicate at C-Level. Excellent influencing and relationship building skills. Highly organised. Strong analytical ability to draw insights from data and identify opportunities. Creative problem solver who insightfully anticipates customer needs and proactively addresses them. Self-starter attitude with ability to work well independently and self-manage workload effectively. Understanding (previous experience in Marketing) would be considered as an advantage! ABOUT US We're the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we're a team not a tool. Our values permeate Sopro through our behaviours, not only as people but across the business. We invest in our people, their development, our products and our working environment. We are ambitious , not only as a business but by encouraging passionate and imaginative collaboration. We are people who are proud of our identity and celebrate each other's successes, whilst giving back to our local communities. We are open and transparent, with our clients and our people - each team member has a voice, and we ensure it is heard! WHAT WE OFFER At Sopro we invest in our people - they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team. Some of the perks we offer: Career progression plan - Well-structured career progression path supported by regular 360-degree feedback. Company profit sharing - We believe in sharing in our success, as such we'll reward your loyalty by sharing 10% of the company's net profit with employees. 25 Days Annual leave - We recognise that annual leave goes way beyond being a 'perk', it's a health and wellbeing essential, which is why we offer 25 days annual leave plus bank holidays. 25 days not right for you? You also have the option to buy/sell holiday. Health Cash Plan (reclaim costs for dental, physiotherapy, osteopathy and optical care). A range of tax-efficient salary sacrifice schemes including, electric vehicles, Cycle2Work, childcare and groceries. Financial wellbeing platform - access to financial advisors and a range of retail discounts. Learning and Development - A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and certification when needed. Hybrid working - 3 days from home, 2 days in the office, and if you want to come every day - you surely can! Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks. Your work matters - We have an open door policy and value your opinion. Ideas are heard and genuinely considered.
Apr 25, 2025
Full time
THE COMPANY With offices in Brighton and Skopje and a team, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands. As the UK's leading B2B sales engagement service provider, with over 250 employees and backed by 10 years of multi-award-winning results, maturity and scale, Sopro offers a powerful and unique sales engagement proposition. Our relentless focus on innovation makes it an exciting time for both our teams at Sopro and our clients. Sopro is committed to providing an inclusive, rewarding and fun place to work and received a "Best Place to Work" award at the UK Business Awards 2021. THE ROLE As part of our Customer Success team, you will be primarily responsible for building relationships with each of our clients, understanding the details of their offering, formulating agreed campaigns, demonstrating scalable and repeatable success, and proactively suggesting campaign improvements. With a commercial hat on, in this role you will support, revitalise, build, and make amazing our approach to client relationship management. KEY RESPONSIBILITIES Ownership of a portfolio of new and existing clients, with responsibility for building strong client relationships and ensuring our clients achieve success with the Sopro service. Plan, schedule and oversee key client communication points. Understand our clients' needs and business objectives and ensure Sopro delivers against them. Onboard new clients (post-sales), deliver best practice client training and ensure strong levels of client satisfaction. Analyse Sopro data to draw conclusions, optimise our campaigns and make our clients even more successful. Understand then shape our approach to better develop, diversify, and grow client accounts. ABOUT YOU Experience of building trust and developing B2B client relationships. Superb communication, interpersonal and teamworking skills with confidence to communicate at C-Level. Excellent influencing and relationship building skills. Highly organised. Strong analytical ability to draw insights from data and identify opportunities. Creative problem solver who insightfully anticipates customer needs and proactively addresses them. Self-starter attitude with ability to work well independently and self-manage workload effectively. Understanding (previous experience in Marketing) would be considered as an advantage! ABOUT US We're the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we're a team not a tool. Our values permeate Sopro through our behaviours, not only as people but across the business. We invest in our people, their development, our products and our working environment. We are ambitious , not only as a business but by encouraging passionate and imaginative collaboration. We are people who are proud of our identity and celebrate each other's successes, whilst giving back to our local communities. We are open and transparent, with our clients and our people - each team member has a voice, and we ensure it is heard! WHAT WE OFFER At Sopro we invest in our people - they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team. Some of the perks we offer: Career progression plan - Well-structured career progression path supported by regular 360-degree feedback. Company profit sharing - We believe in sharing in our success, as such we'll reward your loyalty by sharing 10% of the company's net profit with employees. 25 Days Annual leave - We recognise that annual leave goes way beyond being a 'perk', it's a health and wellbeing essential, which is why we offer 25 days annual leave plus bank holidays. 25 days not right for you? You also have the option to buy/sell holiday. Health Cash Plan (reclaim costs for dental, physiotherapy, osteopathy and optical care). A range of tax-efficient salary sacrifice schemes including, electric vehicles, Cycle2Work, childcare and groceries. Financial wellbeing platform - access to financial advisors and a range of retail discounts. Learning and Development - A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and certification when needed. Hybrid working - 3 days from home, 2 days in the office, and if you want to come every day - you surely can! Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks. Your work matters - We have an open door policy and value your opinion. Ideas are heard and genuinely considered.
Permanent employee, Full-time Reading, Hybrid Customer Success Manager 35,000 - 40,000 £ per year Your mission Company Overview: AppFox is an innovative software development team specializing in creating cutting-edge apps for ecosystems like Atlassian, Monday, and Miro. It is part of Automation Consultants (AC) but markets its products under the AppFox name. Our solutions are used by high-profile organizations such as Twilio, Deloitte, Microsoft, Oracle, and Ocado, among a customer base of over 3,000 organizations worldwide. Our focus is on enhancing document and data management to streamline workflows and boost productivity. AC, our parent company, offers Agile and DevOps consultancy, providing full-spectrum solutions across the software development lifecycle, including consultancy, migrations, training, and managed services. Position Overview We are seeking an enthusiastic and customer-driven individual to join us at AppFox as a Customer Success Manager. You will be instrumental in helping our customers achieve value faster, working both at scale and directly engaging with our strategic customers. As a Customer Success Manager, you will be a key advocate for our customers, liaising with the AppFox product, customer support, and marketing teams to enhance and share valuable resources. In addition to ensuring our customers' success and satisfaction, you will play a key role in driving renewals and reducing churn, with performance bonuses tied to these metrics. Location: AppFox's offices are located near Reading, Berkshire. Employees may work at the office or remotely. Office attendance typically takes place for collaborative work but is not normally required more than once per quarter. Your profile Key Responsibilities: Develop and maintain strong relationships with our strategic customers to understand their needs and ensure they derive maximum value from our products. Use tools and techniques to provide support at scale to all our customers, including a large number of smaller customers, as well as to gather insights about customer needs and preferences. Proactively monitor customer health metrics to anticipate and mitigate potential churn risks. Act as a routine contact point for customers, handling a wide range of inquiries, particularly those not involving technical support. Work with the Customer Support team to handle more technical inquiries, such as those requiring technical fixes to the products. In conjunction with the marketing team, use marketing technologies for customer engagement tasks, and assist in implementing customer engagement and loyalty initiatives. Work collaboratively with the product team to communicate customer feedback and contribute to product improvements. Assist the marketing and product teams in creating and curating materials that educate customers and highlight product value. Collaborate with customer support to identify and address common customer issues and enhance the support experience. Qualifications: Education: A bachelor's degree, minimum 2:1 or equivalent vocational qualification. Relevant Experience: 2+ years of experience in a customer success, support, sales, or related role, in a SaaS or tech environment. Skills and Competencies: Excellent communication and interpersonal skills, with a talent for building strong relationships with customers. Ability to work cross-functionally and collaborate effectively with internal teams. Problem-solving skills and a proactive approach to identifying customer needs and potential challenges. An understanding of the tech industry and experience with ecosystems like Atlassian, Monday, Miro, or similar is a plus. Familiarity with customer success software and tools is advantageous. Why Us? Salary and Benefits: £35,000-£40,000 per Annum plus performance-related bonus. Our team members are among the best in the industry, and we do everything we can to help them develop and grow. We offer ongoing training and professional development, tailored to the individual's professional needs and aspirations, as well as creating a team environment that fosters learning and collaboration. Our perks and benefits include: 25 days holiday (plus bank holidays) Flexible working environment. Most of our team works remotely, or you can come into the office. Private healthcare Dental insurance Enhanced maternity and paternity plans Dedicated ongoing training plan and budget Flexible working hours and environment Access to the electric car scheme Access to Automation Consultants' Cycle to Work scheme Pension scheme Top spec machine Onsite gym, showers, yoga lessons, and more Regular company-wide events and team social events Why Join AppFox? Be part of a dynamic, innovative team within a fast-growing company. Opportunities for professional growth and development within a supportive environment. Collaborate with diverse teams dedicated to providing exceptional products and services. About Us Automation Consultants is a leading Agile and DevOps consultancy, dedicated to improving business performance through digital transformation and software automation, as well as selling our own software under our AppFox brand. We are specialists in Atlassian and AWS, delivering industry-recognized automation solutions, software development, and technical support. Our customers range from start-ups to global organizations.
Apr 25, 2025
Full time
Permanent employee, Full-time Reading, Hybrid Customer Success Manager 35,000 - 40,000 £ per year Your mission Company Overview: AppFox is an innovative software development team specializing in creating cutting-edge apps for ecosystems like Atlassian, Monday, and Miro. It is part of Automation Consultants (AC) but markets its products under the AppFox name. Our solutions are used by high-profile organizations such as Twilio, Deloitte, Microsoft, Oracle, and Ocado, among a customer base of over 3,000 organizations worldwide. Our focus is on enhancing document and data management to streamline workflows and boost productivity. AC, our parent company, offers Agile and DevOps consultancy, providing full-spectrum solutions across the software development lifecycle, including consultancy, migrations, training, and managed services. Position Overview We are seeking an enthusiastic and customer-driven individual to join us at AppFox as a Customer Success Manager. You will be instrumental in helping our customers achieve value faster, working both at scale and directly engaging with our strategic customers. As a Customer Success Manager, you will be a key advocate for our customers, liaising with the AppFox product, customer support, and marketing teams to enhance and share valuable resources. In addition to ensuring our customers' success and satisfaction, you will play a key role in driving renewals and reducing churn, with performance bonuses tied to these metrics. Location: AppFox's offices are located near Reading, Berkshire. Employees may work at the office or remotely. Office attendance typically takes place for collaborative work but is not normally required more than once per quarter. Your profile Key Responsibilities: Develop and maintain strong relationships with our strategic customers to understand their needs and ensure they derive maximum value from our products. Use tools and techniques to provide support at scale to all our customers, including a large number of smaller customers, as well as to gather insights about customer needs and preferences. Proactively monitor customer health metrics to anticipate and mitigate potential churn risks. Act as a routine contact point for customers, handling a wide range of inquiries, particularly those not involving technical support. Work with the Customer Support team to handle more technical inquiries, such as those requiring technical fixes to the products. In conjunction with the marketing team, use marketing technologies for customer engagement tasks, and assist in implementing customer engagement and loyalty initiatives. Work collaboratively with the product team to communicate customer feedback and contribute to product improvements. Assist the marketing and product teams in creating and curating materials that educate customers and highlight product value. Collaborate with customer support to identify and address common customer issues and enhance the support experience. Qualifications: Education: A bachelor's degree, minimum 2:1 or equivalent vocational qualification. Relevant Experience: 2+ years of experience in a customer success, support, sales, or related role, in a SaaS or tech environment. Skills and Competencies: Excellent communication and interpersonal skills, with a talent for building strong relationships with customers. Ability to work cross-functionally and collaborate effectively with internal teams. Problem-solving skills and a proactive approach to identifying customer needs and potential challenges. An understanding of the tech industry and experience with ecosystems like Atlassian, Monday, Miro, or similar is a plus. Familiarity with customer success software and tools is advantageous. Why Us? Salary and Benefits: £35,000-£40,000 per Annum plus performance-related bonus. Our team members are among the best in the industry, and we do everything we can to help them develop and grow. We offer ongoing training and professional development, tailored to the individual's professional needs and aspirations, as well as creating a team environment that fosters learning and collaboration. Our perks and benefits include: 25 days holiday (plus bank holidays) Flexible working environment. Most of our team works remotely, or you can come into the office. Private healthcare Dental insurance Enhanced maternity and paternity plans Dedicated ongoing training plan and budget Flexible working hours and environment Access to the electric car scheme Access to Automation Consultants' Cycle to Work scheme Pension scheme Top spec machine Onsite gym, showers, yoga lessons, and more Regular company-wide events and team social events Why Join AppFox? Be part of a dynamic, innovative team within a fast-growing company. Opportunities for professional growth and development within a supportive environment. Collaborate with diverse teams dedicated to providing exceptional products and services. About Us Automation Consultants is a leading Agile and DevOps consultancy, dedicated to improving business performance through digital transformation and software automation, as well as selling our own software under our AppFox brand. We are specialists in Atlassian and AWS, delivering industry-recognized automation solutions, software development, and technical support. Our customers range from start-ups to global organizations.
At XPS Group we operate a hybrid/flexible working style. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief. As part of our Disability Confident pledge we run the 'Offer an interview' scheme at XPS. If you have a disability and meet the 'essential criteria' described in the person specification for the role being applied for, you are guaranteed an interview. Access to the Disability Confident scheme simply requires you to (1) Show you meet the essential criteria described in the person specification, and (2) In the Offer an Interview Scheme section on our application form tick the box for 'do you wish to be considered under the Guaranteed Interview Scheme?' If you are successful in your application you undertake pre-employment checks which include: Right to Work confirmation, DBS Disclosure check, Qualification checks, Employment and/or educational references covering five years & Satisfactory credit check. If you have any questions or require further assistance, please email The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. As disability confident committed, we will support all applicants throughout the recruitment process. Each stage of the process is inclusive and offers reasonable adjustments where required. If you need the job description in an alternative format or would like us to do anything differently during the application process, please let us know. Job details Contractual hours: 36.25 Basis: Full time Date posted: 20/02/2025 Job reference: REQ002759 Pensions Administration Manager - New Business Senior Consultant Reading Hybrid Full Time Permanent Ref: 002759 XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential. Our Pensions Administration business continues to grow and we are now looking for an experienced Pensions Administration Manager to join our vibrant Reading office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a similar pensions manager role from an administration background where they have gained knowledge and experience of team managing, workflow management and Defined Contributions (DC) pensions schemes. A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector. Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It's about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they're happy. Above all, it's about ensuring everyone has a voice and feels valued. Because they are. The Team Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection. As a Pensions Administration Manager with XPS you will: Oversee day to day management of client relationships with trustees and corporate clients, and participate in trustee and client meetings. Have full responsibility of total workflow designated for the team. Actively participate in XPS Administration's marketing initiatives, new business activities, attending new business pitches and company events. Seek opportunities to generate additional income from existing client portfolio. Provide expert advice solutions to pensions queries and pensions consultative advice; keep abreast of technical and legislative developments within the pensions industry. Take responsibility for all aspects of admin billing, in conjunction with Operations Manager and/or Client Manager. Oversee the project management of annual and ad-hoc projects. Lead non-client activities, conduct internal audits, be alert to potential improvements in pensions administration processes, quality improvement and implement changes. Have formal staff management responsibilities including areas such as; conducting appraisals, setting individual and team objectives, handling HR, performance management issues and recruitment related activities as and where required. Mentor, train, coach and develop pensions administration team members. Ensure adherence to company policies and working procedures. Forge strong working relationships with other departments/teams both internal and external to the Company in order to provide a total service to our clients. e.g. Pensions Accounts, Payroll, Administration Consulting and Business Support. Your profile Previous pensions administration experience of Defined Contributions. Thorough knowledge of pensions legislation framework and demonstrable ability to remain informed of changes to the framework. Previous supervisory, leadership and management experience including performance monitoring, appraisals, recruitment etc. Third party pensions administration experience preferred, although strong all round experience within an in house pensions department, which is not purely process driven will be considered. Previous presentational experience is desirable to assist with client pitches, trustee meetings and account development activities. Able to demonstrate a numerical aptitude evidenced by work related experience or academic achievements as listed below. Previous project management experience is required to perform pension administration project based work. IT proficient, in Microsoft Word, Excel, Outlook & PowerPoint. We offer an attractive reward package, typical benefits can include: Participation in annual discretionary Bonus Scheme 25 days holiday plus flexibility to buy or sell holiday Flexible Bank holidays Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle Life Assurance cover, four times basic salary XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend to XPS What next: If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly. Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process. For example, we can provide materials in an alternative format, or give you extra time in interviews or tests. The successful candidate will need to demonstrate the following requirements: Right to Work confirmation Employment or educational references covering five years Satisfactory credit check We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list. XPS try wherever possible to respond to all applicants if for any reason you have not heard from us within 28 days of your application, please assume you have been unsuccessful on this occasion.
Apr 25, 2025
Full time
At XPS Group we operate a hybrid/flexible working style. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief. As part of our Disability Confident pledge we run the 'Offer an interview' scheme at XPS. If you have a disability and meet the 'essential criteria' described in the person specification for the role being applied for, you are guaranteed an interview. Access to the Disability Confident scheme simply requires you to (1) Show you meet the essential criteria described in the person specification, and (2) In the Offer an Interview Scheme section on our application form tick the box for 'do you wish to be considered under the Guaranteed Interview Scheme?' If you are successful in your application you undertake pre-employment checks which include: Right to Work confirmation, DBS Disclosure check, Qualification checks, Employment and/or educational references covering five years & Satisfactory credit check. If you have any questions or require further assistance, please email The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. As disability confident committed, we will support all applicants throughout the recruitment process. Each stage of the process is inclusive and offers reasonable adjustments where required. If you need the job description in an alternative format or would like us to do anything differently during the application process, please let us know. Job details Contractual hours: 36.25 Basis: Full time Date posted: 20/02/2025 Job reference: REQ002759 Pensions Administration Manager - New Business Senior Consultant Reading Hybrid Full Time Permanent Ref: 002759 XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential. Our Pensions Administration business continues to grow and we are now looking for an experienced Pensions Administration Manager to join our vibrant Reading office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a similar pensions manager role from an administration background where they have gained knowledge and experience of team managing, workflow management and Defined Contributions (DC) pensions schemes. A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector. Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It's about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they're happy. Above all, it's about ensuring everyone has a voice and feels valued. Because they are. The Team Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection. As a Pensions Administration Manager with XPS you will: Oversee day to day management of client relationships with trustees and corporate clients, and participate in trustee and client meetings. Have full responsibility of total workflow designated for the team. Actively participate in XPS Administration's marketing initiatives, new business activities, attending new business pitches and company events. Seek opportunities to generate additional income from existing client portfolio. Provide expert advice solutions to pensions queries and pensions consultative advice; keep abreast of technical and legislative developments within the pensions industry. Take responsibility for all aspects of admin billing, in conjunction with Operations Manager and/or Client Manager. Oversee the project management of annual and ad-hoc projects. Lead non-client activities, conduct internal audits, be alert to potential improvements in pensions administration processes, quality improvement and implement changes. Have formal staff management responsibilities including areas such as; conducting appraisals, setting individual and team objectives, handling HR, performance management issues and recruitment related activities as and where required. Mentor, train, coach and develop pensions administration team members. Ensure adherence to company policies and working procedures. Forge strong working relationships with other departments/teams both internal and external to the Company in order to provide a total service to our clients. e.g. Pensions Accounts, Payroll, Administration Consulting and Business Support. Your profile Previous pensions administration experience of Defined Contributions. Thorough knowledge of pensions legislation framework and demonstrable ability to remain informed of changes to the framework. Previous supervisory, leadership and management experience including performance monitoring, appraisals, recruitment etc. Third party pensions administration experience preferred, although strong all round experience within an in house pensions department, which is not purely process driven will be considered. Previous presentational experience is desirable to assist with client pitches, trustee meetings and account development activities. Able to demonstrate a numerical aptitude evidenced by work related experience or academic achievements as listed below. Previous project management experience is required to perform pension administration project based work. IT proficient, in Microsoft Word, Excel, Outlook & PowerPoint. We offer an attractive reward package, typical benefits can include: Participation in annual discretionary Bonus Scheme 25 days holiday plus flexibility to buy or sell holiday Flexible Bank holidays Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle Life Assurance cover, four times basic salary XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend to XPS What next: If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly. Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process. For example, we can provide materials in an alternative format, or give you extra time in interviews or tests. The successful candidate will need to demonstrate the following requirements: Right to Work confirmation Employment or educational references covering five years Satisfactory credit check We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list. XPS try wherever possible to respond to all applicants if for any reason you have not heard from us within 28 days of your application, please assume you have been unsuccessful on this occasion.
Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of 500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. As a Machine Learning Engineer, you will be working within our Personalization team, helping to shape and drive the development of numerous products and initiatives that allow our customers to personalise messages across all digital touchpoints. This includes working with multi-modal data such as images, text, and more, leveraging cutting-edge technologies including Large Language Models (LLMs). This is an exciting opportunity at the forefront of machine learning, helping to bring Accessible Intelligence to our customers with great scope to make a key difference across both OptiX and Optimove's overall platforms. We are looking for an experienced Machine Learning Engineer to work on incredibly interesting projects as we take our personalization capabilities to the next level. You will focus on developing and advancing ML/AI across our platforms, researching and investigating new machine learning applications within the company, and improving pre-existing models. Role & Core Responsibilities Own the model development and release process across all products and internal platforms, including both OptiX and Optimove. Manage the cloud-hosted modelling environment. Operationalize models as APIs working in real-time and batch environments. Monitor production models, ensuring data quality and model performance. Develop predictive machine learning models for classification, ranking, and personalization purposes, utilizing multi-modal data including images and text. Leverage LLMs and other cutting-edge technologies to enhance product capabilities. Research and investigate new machine learning applications within the company, and improve on pre-existing models. Collaborate closely with product and development teams to define and prepare new ML applications. Analyse performance and continuously improve scoring processes for hosted models. Best Bits of the Job Exposure to a phenomenal array of machine learning domains, including massive-scale search, ranking, NLP, hybridization, classification, multi-modal data processing (images, text, etc.), and far beyond. Leveraging state-of-the-art technologies, including Large Language Models (LLMs), to enhance our products and services. Fully real-time architecture for data processing, model development, and deployment. Deploying and enhancing ML frameworks, optimizing for inference, and training/retraining cycles. Online testing for models with live data using proprietary A/B/N testing technology to rapidly determine what works (and what doesn't). A super-bright, supportive, and friendly machine learning team to work with in an environment where rapid experimentation is the norm. Regular time allocated to research new methods, build and test proofs-of-concept, and deploy to production instantly if effective. GPU support to efficiently train deep learning models. Minimum Requirements Minimum 3 years of experience in a similar role. Strong programming skills and a good understanding of software engineering principles and clean code practices. Expert-level knowledge of Python for machine learning and data manipulation (pandas, NumPy). Advanced experience with SQL for data querying and manipulation. Experience with Git, Bash, Docker, and machine learning pipelines. Experience with open-source machine learning libraries like scikit-learn, PyTorch, TensorFlow, and SciPy. Hands-on experience working with multi-modal data (images, text) and relevant ML techniques. Experience with cloud technologies and data storage solutions, including Snowflake. Understanding of personalization for various domains, including sports betting and gaming, where it might add value and what best practices look like. Full understanding of recommendation algorithms and their applications. Professional experience in personalization and/or predictive CRM, and micro-segmentation. Experience with CI/CD pipelines and Infrastructure as Code (IaC) tools (Terraform, Bicep, etc.).
Apr 25, 2025
Full time
Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of 500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. As a Machine Learning Engineer, you will be working within our Personalization team, helping to shape and drive the development of numerous products and initiatives that allow our customers to personalise messages across all digital touchpoints. This includes working with multi-modal data such as images, text, and more, leveraging cutting-edge technologies including Large Language Models (LLMs). This is an exciting opportunity at the forefront of machine learning, helping to bring Accessible Intelligence to our customers with great scope to make a key difference across both OptiX and Optimove's overall platforms. We are looking for an experienced Machine Learning Engineer to work on incredibly interesting projects as we take our personalization capabilities to the next level. You will focus on developing and advancing ML/AI across our platforms, researching and investigating new machine learning applications within the company, and improving pre-existing models. Role & Core Responsibilities Own the model development and release process across all products and internal platforms, including both OptiX and Optimove. Manage the cloud-hosted modelling environment. Operationalize models as APIs working in real-time and batch environments. Monitor production models, ensuring data quality and model performance. Develop predictive machine learning models for classification, ranking, and personalization purposes, utilizing multi-modal data including images and text. Leverage LLMs and other cutting-edge technologies to enhance product capabilities. Research and investigate new machine learning applications within the company, and improve on pre-existing models. Collaborate closely with product and development teams to define and prepare new ML applications. Analyse performance and continuously improve scoring processes for hosted models. Best Bits of the Job Exposure to a phenomenal array of machine learning domains, including massive-scale search, ranking, NLP, hybridization, classification, multi-modal data processing (images, text, etc.), and far beyond. Leveraging state-of-the-art technologies, including Large Language Models (LLMs), to enhance our products and services. Fully real-time architecture for data processing, model development, and deployment. Deploying and enhancing ML frameworks, optimizing for inference, and training/retraining cycles. Online testing for models with live data using proprietary A/B/N testing technology to rapidly determine what works (and what doesn't). A super-bright, supportive, and friendly machine learning team to work with in an environment where rapid experimentation is the norm. Regular time allocated to research new methods, build and test proofs-of-concept, and deploy to production instantly if effective. GPU support to efficiently train deep learning models. Minimum Requirements Minimum 3 years of experience in a similar role. Strong programming skills and a good understanding of software engineering principles and clean code practices. Expert-level knowledge of Python for machine learning and data manipulation (pandas, NumPy). Advanced experience with SQL for data querying and manipulation. Experience with Git, Bash, Docker, and machine learning pipelines. Experience with open-source machine learning libraries like scikit-learn, PyTorch, TensorFlow, and SciPy. Hands-on experience working with multi-modal data (images, text) and relevant ML techniques. Experience with cloud technologies and data storage solutions, including Snowflake. Understanding of personalization for various domains, including sports betting and gaming, where it might add value and what best practices look like. Full understanding of recommendation algorithms and their applications. Professional experience in personalization and/or predictive CRM, and micro-segmentation. Experience with CI/CD pipelines and Infrastructure as Code (IaC) tools (Terraform, Bicep, etc.).
This is an exciting opportunity to join a fast-paced and dynamic tech company. Picsart is the world's creative platform and social editing app with a huge 150+ million monthly active users and an install base of more than 1 billion. Picsart is on a mission to empower the creator in everyone. We are looking for a Senior Product Manager to drive engagement, retention, and monetization through innovative game mechanics . This is a high-impact role , perfect for someone with a gaming background and deep expertise in player motivation, progression systems, and reward loops . You'll be shaping how millions of creators interact with our product, turning creative exploration into an engaging, rewarding journey. By joining us, you will benefit from An honest, open culture that emphasises feedback and promotes professional and personal development. Hybrid work model - our team is distributed worldwide, from Armenia to US, UK, Germany, Spain and Romania. Well-being benefits (including a monthly well-being fund). Growing opportunities - based on your preference, you can grow in the company as a people manager or individual contributor. An environment that fosters innovation and creativity, a culture with the ability to pilot new trends. Opportunity to deliver features that solve the problems for millions of users and have a positive impact on their lives. You will Collaborate with executive leadership and cross-functional teams to define a compelling product vision and roadmap for notifications and lifecycle marketing, aligned with key business objectives. Partner with Product Design, Engineering, and Data Science to conceptualize, develop, and launch impactful notification strategies and lifecycle campaigns across various channels to improve user engagement and retention. Develop and execute A/B tests across email, push notifications, and in-app messaging to optimize content, timing, frequency, and segmentation. Continuously analyze results and iterate based on data-driven insights. Lead and coordinate the workflow of the lifecycle managers, being hands-on involved in the experimentation process. Define and track key performance indicators (KPIs) such as open rates, click-through rates, conversion rates, and retention rates. Develop reporting frameworks to monitor performance, identify trends, and measure success to inform future improvements. Communicate transparently with stakeholders, providing regular updates on product performance, key metrics, and overall objectives to ensure alignment and maximize impact. Collaborate with the Research and User Experience teams to explore creative solutions that enhance existing products and deliver exceptional user value. About you 5+ years of experience in product management, with a proven track record of success in growth-focused roles, specifically within notifications and lifecycle marketing for consumer-facing digital products. Deep understanding of mobile marketing best practices, user engagement strategies, and retention tactics. Exceptional verbal and written communication skills with the ability to engage and influence stakeholders at all levels. Strong analytical skills with the ability to leverage data and user insights to inform product decisions. Experience with A/B testing and data analytical tools. Great collaborator in real-time and asynchronously across diverse teams and global time zones. A passion for driving innovation, combined with a strategic approach to problem-solving, particularly within fast-paced, agile environments. What we seek and value most in our candidates If you like to create things with a user mindset, take ownership and have a natural bias for impact while having fun, you're our person! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to providing reasonable accommodation to employees who have protected disabilities consistent with local law.
Apr 25, 2025
Full time
This is an exciting opportunity to join a fast-paced and dynamic tech company. Picsart is the world's creative platform and social editing app with a huge 150+ million monthly active users and an install base of more than 1 billion. Picsart is on a mission to empower the creator in everyone. We are looking for a Senior Product Manager to drive engagement, retention, and monetization through innovative game mechanics . This is a high-impact role , perfect for someone with a gaming background and deep expertise in player motivation, progression systems, and reward loops . You'll be shaping how millions of creators interact with our product, turning creative exploration into an engaging, rewarding journey. By joining us, you will benefit from An honest, open culture that emphasises feedback and promotes professional and personal development. Hybrid work model - our team is distributed worldwide, from Armenia to US, UK, Germany, Spain and Romania. Well-being benefits (including a monthly well-being fund). Growing opportunities - based on your preference, you can grow in the company as a people manager or individual contributor. An environment that fosters innovation and creativity, a culture with the ability to pilot new trends. Opportunity to deliver features that solve the problems for millions of users and have a positive impact on their lives. You will Collaborate with executive leadership and cross-functional teams to define a compelling product vision and roadmap for notifications and lifecycle marketing, aligned with key business objectives. Partner with Product Design, Engineering, and Data Science to conceptualize, develop, and launch impactful notification strategies and lifecycle campaigns across various channels to improve user engagement and retention. Develop and execute A/B tests across email, push notifications, and in-app messaging to optimize content, timing, frequency, and segmentation. Continuously analyze results and iterate based on data-driven insights. Lead and coordinate the workflow of the lifecycle managers, being hands-on involved in the experimentation process. Define and track key performance indicators (KPIs) such as open rates, click-through rates, conversion rates, and retention rates. Develop reporting frameworks to monitor performance, identify trends, and measure success to inform future improvements. Communicate transparently with stakeholders, providing regular updates on product performance, key metrics, and overall objectives to ensure alignment and maximize impact. Collaborate with the Research and User Experience teams to explore creative solutions that enhance existing products and deliver exceptional user value. About you 5+ years of experience in product management, with a proven track record of success in growth-focused roles, specifically within notifications and lifecycle marketing for consumer-facing digital products. Deep understanding of mobile marketing best practices, user engagement strategies, and retention tactics. Exceptional verbal and written communication skills with the ability to engage and influence stakeholders at all levels. Strong analytical skills with the ability to leverage data and user insights to inform product decisions. Experience with A/B testing and data analytical tools. Great collaborator in real-time and asynchronously across diverse teams and global time zones. A passion for driving innovation, combined with a strategic approach to problem-solving, particularly within fast-paced, agile environments. What we seek and value most in our candidates If you like to create things with a user mindset, take ownership and have a natural bias for impact while having fun, you're our person! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to providing reasonable accommodation to employees who have protected disabilities consistent with local law.
WeArisma is an influencer marketing solution helping brands and agencies understand, measure and optimise influencer marketing RoI. We help clients increase the effectiveness of their influencer marketing strategy and grow brand equity. As the importance of influencer marketing grows and as the industry matures, so does the need for independent effectiveness specialists. Join us in our mission of bringing independent measurement, accountability and effectiveness to the industry. You will be joining us at a very exciting time of growth, we have received investment from Morgan Stanley and have been named one of the most promising AdTech companies by Business Insider. We are looking for a Customer Success Manager to accelerate their career in the influencer marketing industry. We have a fantastic culture with a collaborative environment where everyone pitches in and has the chance to excel. Job Description As a CSM, you will play a key role in driving customer satisfaction, retention, and growth by ensuring our clients achieve maximum value from our platform. If you are passionate about influencer marketing, client success, and building strong relationships, we'd love to hear from you! Responsibilities Client Relationship Management: - Serve as the primary point of contact for a portfolio of clients, ensuring their needs are met throughout the customer lifecycle. - Build and maintain strong, long-lasting relationships with clients, becoming a trusted advisor for their influencer marketing strategies. Onboarding and Training: - Guide new clients through the onboarding process, ensuring they understand and effectively utilize the platform's features. - Conduct training sessions (virtually or in-person) to empower clients and their teams to achieve their goals. Customer Success Strategy: - Proactively monitor client activity and campaign performance, identifying opportunities for optimization and growth. - Develop tailored success plans to align the platform's features with the client's business objectives. Upselling and Renewals: - Lead renewal negotiations with a focus on helping to drive growth and maintaining customer satisfaction. - Identify upsell and cross-sell opportunities, collaborating with internal stakeholders to achieve revenue targets. Issue Resolution: - Act as a liaison between the client and internal teams (product, tech support, and marketing) to resolve issues efficiently. - Proactively identify and resolve customer challenges and manage escalations with professionalism and a solutions-focused approach. Feedback and Product Improvement: - Gather client feedback to identify trends, pain points, and feature requests. - Partner with the product team to refine and enhance the platform's functionality based on client needs. Reporting and Analytics: - Provide clients with performance insights, campaign metrics, and actionable recommendations using the platform's analytics tools. - Prepare monthly/quarterly business reviews to highlight successes and growth opportunities. Qualifications Experience: 3-5 years of experience in customer success, account management, or a related role, preferably within SaaS, digital marketing, or influencer marketing industries. Education: Bachelor's degree in Marketing, Communications, Business Administration, or related fields. Skills Strong understanding of influencer marketing trends and social media platforms. Excellent communication, presentation, and interpersonal skills. Data-driven mindset with experience analyzing campaign performance metrics. Proven ability to manage multiple clients/projects in a fast-paced environment. Familiarity with CRM tools (e.g., HubSpot) and marketing platforms is a plus. Languages - English Mandatory. - Mandarin, Japanese and Korean a plus Benefits Team Offsite trip to a European location 25 days annual leave in addition to public holidays Incentivized bonus plan Hybrid co-working space environment Monthly coaching and team lunch/dinner Working Hours: 11am - 8pm Right to work: Must have the legal right to work in the UK at the time of application.
Apr 25, 2025
Full time
WeArisma is an influencer marketing solution helping brands and agencies understand, measure and optimise influencer marketing RoI. We help clients increase the effectiveness of their influencer marketing strategy and grow brand equity. As the importance of influencer marketing grows and as the industry matures, so does the need for independent effectiveness specialists. Join us in our mission of bringing independent measurement, accountability and effectiveness to the industry. You will be joining us at a very exciting time of growth, we have received investment from Morgan Stanley and have been named one of the most promising AdTech companies by Business Insider. We are looking for a Customer Success Manager to accelerate their career in the influencer marketing industry. We have a fantastic culture with a collaborative environment where everyone pitches in and has the chance to excel. Job Description As a CSM, you will play a key role in driving customer satisfaction, retention, and growth by ensuring our clients achieve maximum value from our platform. If you are passionate about influencer marketing, client success, and building strong relationships, we'd love to hear from you! Responsibilities Client Relationship Management: - Serve as the primary point of contact for a portfolio of clients, ensuring their needs are met throughout the customer lifecycle. - Build and maintain strong, long-lasting relationships with clients, becoming a trusted advisor for their influencer marketing strategies. Onboarding and Training: - Guide new clients through the onboarding process, ensuring they understand and effectively utilize the platform's features. - Conduct training sessions (virtually or in-person) to empower clients and their teams to achieve their goals. Customer Success Strategy: - Proactively monitor client activity and campaign performance, identifying opportunities for optimization and growth. - Develop tailored success plans to align the platform's features with the client's business objectives. Upselling and Renewals: - Lead renewal negotiations with a focus on helping to drive growth and maintaining customer satisfaction. - Identify upsell and cross-sell opportunities, collaborating with internal stakeholders to achieve revenue targets. Issue Resolution: - Act as a liaison between the client and internal teams (product, tech support, and marketing) to resolve issues efficiently. - Proactively identify and resolve customer challenges and manage escalations with professionalism and a solutions-focused approach. Feedback and Product Improvement: - Gather client feedback to identify trends, pain points, and feature requests. - Partner with the product team to refine and enhance the platform's functionality based on client needs. Reporting and Analytics: - Provide clients with performance insights, campaign metrics, and actionable recommendations using the platform's analytics tools. - Prepare monthly/quarterly business reviews to highlight successes and growth opportunities. Qualifications Experience: 3-5 years of experience in customer success, account management, or a related role, preferably within SaaS, digital marketing, or influencer marketing industries. Education: Bachelor's degree in Marketing, Communications, Business Administration, or related fields. Skills Strong understanding of influencer marketing trends and social media platforms. Excellent communication, presentation, and interpersonal skills. Data-driven mindset with experience analyzing campaign performance metrics. Proven ability to manage multiple clients/projects in a fast-paced environment. Familiarity with CRM tools (e.g., HubSpot) and marketing platforms is a plus. Languages - English Mandatory. - Mandarin, Japanese and Korean a plus Benefits Team Offsite trip to a European location 25 days annual leave in addition to public holidays Incentivized bonus plan Hybrid co-working space environment Monthly coaching and team lunch/dinner Working Hours: 11am - 8pm Right to work: Must have the legal right to work in the UK at the time of application.
