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ABOUT FINISTERRE Born two decades ago from the needs of hardy British surfers, Finisterre is proudly B Corp certified and a leader in its field; designing functional and sustainable products for those that share a love of the sea and adventure. Whether based at our cliff top headquarters in St. Agnes, Cornwall or in one of our eleven retail locations across the UK, Finisterre is a truly unique brand and career proposition. Perched a few hundred meters from the crashing Atlantic, our HQ at St. Agnes' Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people. Our people are at the very heart of the Finisterre brand, wherever they may be in the world, sharing our values and vision to make the world a better place. Culture and team are everything here. We take care to create a working environment where our people are valued and can thrive and grow with us. It's a buzzing place to work, and we are privileged to enjoy the natural environment and ocean on a daily basis. As we enter the next exciting stage of global growth, we are on the lookout for talented individuals to join our crew. So, if you are as passionate about the ocean as we are, if you embody our values to be Brave, Honest and Driven, if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you. ABOUT THE ROLE As the Retail Area Manager, you will drive a customer first focus, collaborating with cross-functional teams, ensuring seamless execution of plans. You will use insights from store performance to refine operations and guide improvements, ensuring every store delivers a top-tier experience. Leading new store openings, you'll ensure every detail is in place to create exceptional first impressions for customers. Your role will also involve taking ownership of sales and cost forecasts, managing performance, and implementing strategies to meet operational standards. Regular store visits will allow you to inspire and support your teams in delivering excellent service. You will lead community-driven initiatives to strengthen relationships with customers while prioritising talent development, health, safety, and inclusivity to ensure your stores remain welcoming, secure spaces for all. KEY RESPONSIBILITIES Planning: Drive continuous improvement initiatives in retail by creating, implementing, and reviewing new ideas that support the head of retail's strategic direction. Set measurable goals for your area and teams that align with Finisterre's overall retail and business strategy. Collaborate across functions (stock, marketing, operations, and visual merchandising) to ensure your area's plans are seamlessly executed. Provide valuable insights on store, customer, and local high street performance to inform improvements and actions. Lead the charge for new store openings, ensuring every detail-from recruitment to training and community engagement-is in place for a successful launch. Commercial: Take ownership of building and managing your area's sales and cost forecasts as part of the budgeting process. Deliver insightful analysis on your area's performance, combining data-driven decisions with your intuition to drive results. Provide commercial reporting for the area, representing both retail and your region in trade forums. Ensure store teams align with operational guidelines and implement action plans where stores are underperforming. Team: Be present, visiting stores weekly to support, inspire, and manage performance. Lead community-driven business development initiatives through local events, marketing, and external collaborations. Implement new initiatives, securing buy-in from your teams and ensuring successful integration into daily operations. Develop the talent in your area, creating succession plans, identifying key skills, and fostering growth through targeted development plans. Maintain a focus on health, safety, and inclusivity across your stores, ensuring they are welcoming and secure spaces for both customers and crew. WHAT YOU'LL BRING TO FINISTERRE A natural leadership style with a passion for retail and customer experience, with a proven track record of delivering results. 2 years' experience in an Area Manager role. Experience in a collaborative environment where teams can grow, innovate, and succeed. A strategic thinker balancing long-term objectives with hands-on, tactical decisions. Proven experience in driving community-led business development initiatives through impactful local marketing and event strategies. Strong communication skills as well as being comfortable with data, forecasting, and performance analysis. A values-driven individual who embodies the Finisterre ethos and is dedicated to sustainability, inclusivity, and responsible growth. Important: The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers. WHAT YOU'LL RECEIVE FROM FINISTERRE We are offering a full-time, permanent contract, based remotely with travel required. We'll invest in you with a competitive salary of £38,000 - £42,000, depending on your skills and experience. But it's not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within a fast-paced, growing B Corp certified brand with a great culture and an exciting purpose. You'll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including: A discretionary bonus scheme, based on company performance. An allowance towards a car and fuel. A pension scheme with Nest. 25 days holiday per year, plus up to 8 UK bank holidays. Additional holidays for length of service. Your birthday day off. 60% product discount for personal and gift use. 30% Friends and Family product discount. Life assurance with access to an employee assistance program. Access to a wide range of wellbeing programs, including counselling services, headspace membership, eye tests, yoga, cycle to work and a range of perks. Regular company social events. Paid volunteering opportunities - we will support you in giving back to communities and causes. Various discounts from our B Corp community. Individual training and development plans. Sea Tuesday companywide updates. And so much more! Closing date: We'll be interviewing as we go along, so we'd encourage you to submit your application at the earliest opportunity. Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.

Full details of the job. Vacancy Name Procurement Manager - London/Manchester Vacancy No VN1000 Employment Type Permanent Location London, United Kingdom Company Description Xeinadin was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms. Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people's potential. Description We are seeking a Procurement Manager to lead and optimise the central procurement function within Xeinadin. The role will be responsible for developing and implementing procurement strategies, managing supplier relationships, and ensuring cost-effective purchasing practices that align with business objectives. This position will play a crucial role in driving efficiency, compliance, and value-for-money across all procurement activities. Key Responsibilities Develop, implement, and continuously enhance procurement policies, procedures, and best practices. Identify cost-saving opportunities while ensuring service quality and operational efficiency. Ensure compliance with internal controls, governance frameworks, and industry regulations. Oversee the implementation and adherence to ISO 27001 processes and controls. Ensure compliance and reporting for the Energy Savings Opportunity Scheme (ESOS). Manage the Know Your Supplier (KYS) process across the business, ensuring alignment with ISO 27001. Ensure procurement activities adhere to legal and regulatory requirements, including GDPR, HMRC guidelines, and anti-bribery laws. Mitigate supply chain risks through due diligence and robust contract management. Implement sustainable and ethical procurement practices aligned with corporate responsibility goals. Oversee Group Insurance renewals and cost management. Manage employee expense claims and the Webexpenses application. Establish a structured procurement process covering sourcing, supplier selection, contract negotiation, and supplier performance management. Oversee and review the recovery of IT systems costs internally and externally. Build and maintain strong relationships with key suppliers and vendors. Negotiate contracts, Service Level Agreements (SLAs), and commercial terms to optimise business value. Conduct regular supplier performance reviews to assess quality, cost, service levels, and KYS risk mitigation. Identify and onboard new suppliers when necessary to enhance service delivery and reduce costs. Monitor and control procurement expenditure to ensure cost efficiency and budget alignment. Analyse procurement data to identify trends, cost-saving opportunities, and areas for improvement. Collaborate with finance and operations teams to forecast procurement needs and budget effectively. Work closely with department heads, finance teams, and operational staff to align procurement strategies with business needs. Provide guidance and support to internal teams on procurement policies and best practices. Effectively manage and resolve procurement-related issues and disputes. Key Requirements Proven experience (7-10+ years) in a procurement management role, ideally within a professional services, accounting, audit, or financial services environment. CIPS qualification and bachelor's degree in supply chain management/business administration/Procurement/Finance or equivalent. Procure to Pay experience within Netsuite or Equivalent. ISO27001 compliance and controls implementation. Strong negotiation skills with a track record of securing favourable contracts. Excellent knowledge of procurement principles, supply chain management, and cost control. Experience with contract management, supplier evaluation, and procurement risk assessment. Familiarity with UK procurement regulations and compliance requirements. Additional Requirements Strong analytical and problem-solving skills, with the ability to interpret procurement data and generate insights. Exceptional communication and stakeholder management skills. Proficiency in procurement software, ERP systems, and Microsoft Office (Excel, Word, PowerPoint). Model Hybrid Salary Competitive Benefits Company Pension Scheme 25 days of annual leave + bank holidays Additional annual leave days from certain levels of seniority Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum Business closure over Christmas (subject to exceptions and business needs) Life Assurance x4 annual salary Enhanced family leave policies Enhanced Company Sick Pay Employee Assistance Programme - 24/7 support, free and confidential Corporate Discounts Platform Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as: Critical Illness Cover Cash plan Cycle to work Eye care Dental

We will only accept applications directly via our website at . Join Our Mission at Biozeroc! We are on the lookout for a junior protein scientist to join our busy start-up in a laboratory role, based in Cambridge, UK. You will be working with a talented team of scientists and engineers developing innovative materials at the unique intersection of biology, materials science, and engineering that has the potential to significantly decarbonise the construction industry. You are likely to be a recent graduate with experience in protein science or molecular biology, eager to develop new skills and looking to secure a role in a mission-driven and fast-paced start-up environment. Working directly with a growing team, you will work hands-on in an advanced biotechnology laboratory contributing to impactful research and development projects. Biozeroc's Purpose At Biozeroc we are on a mission to help the construction industry build a carbon neutral future. Through our proprietary technology, we tackle up to 8% of the world's carbon emissions, replacing carbon-intensive materials such as concrete. After successfully raising VC-funding and securing over £1M in grant support, we are now expanding our R&D team to achieve this ambitious goal. The Role: As a junior protein scientist you will perform routine molecular biology protocols such as DNA extraction, DNA fragment assembly and transformation. You will also be involved in protein purification and enzymatic characterisation. You will maintain detailed records of experiments and procedures and ensure lab tidiness and cleanliness. You will play a key role in ensuring that experiments are carried out on time and to high standards. Key Responsibilities: Perform routine molecular biology experiments to generate protein expression vectors and characterize protein production. Run, develop, and implement quantitative and qualitative assays. Run wet-lab experiments, produce, characterise, and test material samples. Maintain detailed records of experiments and procedures to optimise learning, continuous improvement and ensure health and safety protocols are met. Maintain good lab organisation, cleanliness and maintenance to deliver high productivity and successful lab outcomes. Monitor inventory levels and ensure the availability of essential lab supplies. Successful Applicants Will Have the Following: A degree in a biological sciences related field is essential. 1-2 years experience with molecular cloning and or protein science. Experience of working in a commercial or R&D lab. Working knowledge of Google Workspace (or MS Office equivalents). Key Traits to Succeed in This Role: Can-do attitude and a strong work ethic: remain flexible to meet the evolving needs of the business. Excellent time management: able to prioritise & organise weekly activities. Detail and improvement-oriented: able to spot discrepancies, report them and suggest improvements to the team. Curiosity: asking questions to improve existing processes & willingness to learn new skills. Execution-focused: you consistently 'get things done' and manage expectations clearly. Good communication skills: you communicate with your peers effectively and ask for help when needed. Diversity and Inclusivity: We celebrate diversity and are committed to creating an inclusive work environment where everyone feels empowered to contribute to our company's success. We welcome applications from candidates of all backgrounds as we believe that innovation thrives on diversity. Working Hours and Location: Our standard working hours are 9.00-17.30, with core team hours between 10.00-17.00. This is a lab-based role, so you will be required to work in Cambridge five days per week. Our offer: Salary between £25,000-£32,000 (depending on experience). Opportunity to make a real impact. Company laptop and tools. Mentorship and support from experienced scientists and industry leaders. 33 days annual leave (including bank holidays) + up to 3 days company closure at Christmas. Cycle-to-work scheme. Company social events. How to apply: Visit our website at and select the Junior Protein Scientist role. If shortlisted, we will reach out to schedule an initial screening call. Unfortunately, due to the large volume of applications we receive, we are only able to contact successful candidates. Please note: Only applications submitted via Biozeroc's website will be accepted. We do not accept applications directly through LinkedIn. We are only able to accept applications from those with the Right to Work in the UK. Interview process for successful applicants: Stage 1. Short online screening call to assess role-company-mission fit. Stage 2. In-person interview: Deep dive interview on skills and experience, with our CTO and one of our tech team. Practical assessment relevant to the role. Final interview with our CEO or Head of Operations. Stage 3: Offer and reference checks. We aim to complete our selection process and make offers during April-May. Tagged as: biotech, construction, science

We have an excellent opportunity for an experienced Head of Customer Insight & Complaint Manager to join us.This role is responsible for overseeing the evolution of customer experience at AXA Partners UK. This role encompasses the production of insightful metrics, effective management of customer complaints, and the assurance of service quality standards in alignment with regulatory requirements. The ideal candidate will act as a key authority in decision-making related to customer service and adherence to product terms and conditions. You will be based in our Redhill office and work on a hybrid basis.We work a 35 hour week, Monday to Friday 9am - 5pm. Key Responsibilities: Customer Insight Management: Produce and analyze Net Promoter Score (NPS) and other relevant customer data to benchmark the customer experience with AXA Partners UK. Develop actionable insights from customer feedback to inform strategic decisions and enhance customer satisfaction. Complaint Management: Oversee the management of customer complaints, ensuring they are handled efficiently and within regulatory frameworks. Organize and coordinate the escalation process for complaints, ensuring timely resolutions and effective communication with stakeholders. Quality Assessment: Perform comprehensive quality assessments to ensure that service standards are consistently maintained. Implement quality control measures and develop improvement plans based on assessment results. Decision Authority: Act as the ultimate authority in decision-making regarding appropriate servicing solutions and adherence to product terms and conditions. Collaborate with various departments to ensure customer service strategies align with organizational goals and regulatory obligations. Individual responsibilities/tasks/ Key Result areas Customer Insight Management: Gather, analyze, and interpret data related to Net Promoter Score (NPS) and other customer satisfaction metrics. Monitor trends and changes in customer feedback over time to identify patterns and areas for improvement. Establish benchmarks for customer experience by comparing AXA Partners UK's performance against industry standards and competitors. Complaint management : Ensure the accurate and timely recording of customer complaints as they come into the organisation in line with our AXA Partners policy, procedures and FCA regulations. Own the end-to-end process for regulated complaints, including the complaints investigation handling and FOS interaction Plan and manage workload of teams to ensure timescales and expectations are managed and prevent regulatory breaches Provide informal advice and assistance on complaints to customers, where possible resolving without the need for formal complaints and to ensure and instil customer confidence Own the root cause analysis process and create transparency across the business Drive change; ensuring complaints data is easy to access, understand and used to educate teams how to analyse complaints data and provide guidance on how we can drive improvement Work closely with the other functions, making sure that the relevant data and insights are shared in a timely manner across the organisation Continually measure, monitor, and improve overall performance of the Complaint function, giving regular feedback to management team, and providing visibility on company level standards and metrics Quality Assessment: Conducting Quality Assessments by evaluate services and processes to ensure they meet established quality standards and identify areas for enhancement. Identifying Improvement Opportunities: Analyze assessment results to pinpoint specific areas where quality can be improved, developing actionable recommendations. Implementing Quality Improvement Initiatives: Lead and execute initiatives aimed at enhancing quality, including recommendations on process redesigns and promote best practice adoption. Monitoring Progress: Track the effectiveness of quality improvement initiatives through regular follow-up assessments and adjustments based on performance data. Share and forster for Development: Provide awareness to staff on quality improvement methodologies and tools to foster a culture of continuous improvement Design Authority Decision-Making Authority: Serve as the final authority on servicing solutions, ensuring decisions comply with product terms and conditions while addressing client needs effectively. Policy Adherence: Review and ensure adherence to product terms and conditions in all servicing decisions, minimizing risk and maintaining compliance with internal policies. Cross-Department Collaboration: Work collaboratively with departments such as sales, compliance, and operations to align customer service strategies with organizational objectives and regulatory requirements. Customer Service Strategy Development: Contribute to the development and refinement of customer service strategies, ensuring they are effective, efficient, and compliant with applicable regulations. Performance Monitoring: together with the insight team report on the effectiveness of servicing solutions and strategies, making adjustments as necessary to improve customer satisfaction and operational efficiency. Your Profile Demonstrable commercial acumen and experience, mainly within a B2B environment Exemplary stakeholder management skills, dealing with and influencing senior executive level managers at a global level in a matrix organisation Evidence of strategic planning, analytical and execution skills with an ability to assess and communicate priorities and drive actions and delivery through others Excellent understanding of Financial services and the full regulatory environment Ability to quickly assimilate information from disparate topics/functions and connect together to bring business conclusions or highlight risks Skilled at bringing structure and rigour to ambiguous situations and leading teams (both direct and in-direct) to deliver Ability to challenge the status quo and apply a forward-thinking approach to deliver sustainable change Proven ability to collaborate across multi-disciplinary teams Ability to master multiple complex topics, make quick decisions and remain a clear thinker and communicator under pressure Successful experience in developing and retaining critical talent and building an effective team Ideally experience of managing and working in Risk/compliance or operational resilience Experience of operating at an executive level in a multinational, complex organisation Experience of building a team, leading and improving an organisation's capability High level of drive and motivation to ensure successful delivery of complex initiatives and support drive change across the business Experience preparing and presenting business reviews and strategic information at an executive level About AXA AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention. Our mission: Empower people to live a better life. Our values: Customer First, Courage, Integrity and One AXA. About the Entity AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection. AXA Partners' role is also to implement innovative solutions emerging from the AXA Innovation unit. Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters. What We Offer By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone's skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth. Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.

We're the UK's leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper's Bazaar and Country Living. We've created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We'll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history. The Customer Product & Promotions Manager is responsible for supporting new business development and revenue growth across Hearst UK's Beauty Box business. Beauty Boxes Responsibilities Working with the Head of Product & Promotions to help create the Beauty Box strategy and set business targets across multiple Hearst UK brands. Ensure all Beauty Boxes are delivered on time and to budget, whilst meeting value proposition targets. Focus on product and packaging, exploring new design and finishing options through both supplier and competitor research. Build a close working relationship with Editorial and Commercial teams to maximise the value of all Box products, both in terms of development and commercial. Seeking out new and ad-hoc box opportunities, managing specific projects that may come about through (e.g.) new editorial initiatives. Liaising closely with the Customer Operations Executive to ensure all logistics, invoicing and administration relating to Beauty Boxes run smoothly. Undertake market research and competitor analysis across the Beauty Box and broader Subscription Box industry to identify new growth opportunities through in-house development or 3rd party partnership opportunities. Ability to manage multiple projects and priorities with tight timelines while ensuring work accuracy through attention to detail. To be an ambassador of Hearst UK and its values. You may be required to undertake further duties as your skills, qualifications and experience allow and/or as may be assigned to you occasionally. About you Exceptional verbal and written communication skills; strong problem-solver Agile and motivated by developing new partnerships/relationships. Good negotiator Attention to detail and comfortable working to tight deadlines Fluent in Microsoft Excel and PowerPoint Confidence to work independently but in cross-functional teams Good understanding of numeracy and business analytics Excellent relationship management skills with the ability to seek out mutual opportunities for growth. Strong understanding of the brands, customers and market. Excellent project management skills. Analytical mindset with the ability to leverage customer data and insights to drive decision-making and optimise products. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Creative thinking and a passion for developing unique and appealing products. Knowledge of industry trends, competitive landscape, and emerging technologies in rewards. What We Offer At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including: 25 days' holiday (with the option to buy up to 5 additional holiday days) - pro rated for part-time or fixed-term employees Discounted gym membership Healthcare cash plan Spend a charity day with your favourite good cause Life assurance and pension scheme Regular socials and more! There's more to your story than you imagine. And the next chapter begins right here. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.

We have an excellent opportunity for an experienced Head of Customer Insight & Complaint Manager to join us. This role is responsible for overseeing the evolution of customer experience at AXA Partners UK. It encompasses the production of insightful metrics, effective management of customer complaints, and the assurance of service quality standards in alignment with regulatory requirements. The ideal candidate will act as a key authority in decision-making related to customer service and adherence to product terms and conditions. You will be based in our Redhill office and work on a hybrid basis. We work a 35-hour week, Monday to Friday, 9am - 5pm. Key Responsibilities: Customer Insight Management: Produce and analyze Net Promoter Score (NPS) and other relevant customer data to benchmark the customer experience with AXA Partners UK. Develop actionable insights from customer feedback to inform strategic decisions and enhance customer satisfaction. Complaint Management: Oversee the management of customer complaints, ensuring they are handled efficiently and within regulatory frameworks. Organize and coordinate the escalation process for complaints, ensuring timely resolutions and effective communication with stakeholders. Quality Assessment: Perform comprehensive quality assessments to ensure that service standards are consistently maintained. Implement quality control measures and develop improvement plans based on assessment results. Decision Authority: Act as the ultimate authority in decision-making regarding appropriate servicing solutions and adherence to product terms and conditions. Collaborate with various departments to ensure customer service strategies align with organizational goals and regulatory obligations. Individual responsibilities/tasks/Key Result areas Customer Insight Management: Gather, analyze, and interpret data related to Net Promoter Score (NPS) and other customer satisfaction metrics. Monitor trends and changes in customer feedback over time to identify patterns and areas for improvement. Establish benchmarks for customer experience by comparing AXA Partners UK's performance against industry standards and competitors. Complaint management : Ensure the accurate and timely recording of customer complaints as they come into the organisation in line with our AXA Partners policy, procedures and FCA regulations. Own the end-to-end process for regulated complaints, including the complaints investigation handling and FOS interaction. Plan and manage workload of teams to ensure timescales and expectations are managed and prevent regulatory breaches. Provide informal advice and assistance on complaints to customers, where possible resolving without the need for formal complaints and to ensure and instil customer confidence. Own the root cause analysis process and create transparency across the business. Drive change; ensuring complaints data is easy to access, understand and used to educate teams how to analyse complaints data and provide guidance on how we can drive improvement. Work closely with the other functions, making sure that the relevant data and insights are shared in a timely manner across the organisation. Continually measure, monitor, and improve overall performance of the Complaint function, giving regular feedback to management team, and providing visibility on company level standards and metrics. Quality Assessment: Conducting Quality Assessments by evaluate services and processes to ensure they meet established quality standards and identify areas for enhancement. Identifying Improvement Opportunities: Analyze assessment results to pinpoint specific areas where quality can be improved, developing actionable recommendations. Implementing Quality Improvement Initiatives: Lead and execute initiatives aimed at enhancing quality, including recommendations on process redesigns and promote best practice adoption. Monitoring Progress: Track the effectiveness of quality improvement initiatives through regular follow-up assessments and adjustments based on performance data. Share and forster for Development: Provide awareness to staff on quality improvement methodologies and tools to foster a culture of continuous improvement. Design Authority Decision-Making Authority: Serve as the final authority on servicing solutions, ensuring decisions comply with product terms and conditions while addressing client needs effectively. Policy Adherence: Review and ensure adherence to product terms and conditions in all servicing decisions, minimizing risk and maintaining compliance with internal policies. Cross-Department Collaboration: Work collaboratively with departments such as sales, compliance, and operations to align customer service strategies with organizational objectives and regulatory requirements. Customer Service Strategy Development: Contribute to the development and refinement of customer service strategies, ensuring they are effective, efficient, and compliant with applicable regulations. Performance Monitoring: together with the insight team report on the effectiveness of servicing solutions and strategies, making adjustments as necessary to improve customer satisfaction and operational efficiency. Your Profile Demonstrable commercial acumen and experience, mainly within a B2B environment Exemplary stakeholder management skills, dealing with and influencing senior executive level managers at a global level in a matrix organisation Evidence of strategic planning, analytical and execution skills with an ability to assess and communicate priorities and drive actions and delivery through others Excellent understanding of Financial services and the full regulatory environment Ability to quickly assimilate information from disparate topics/functions and connect together to bring business conclusions or highlight risks Skilled at bringing structure and rigour to ambiguous situations and leading teams (both direct and in-direct) to deliver Ability to challenge the status quo and apply a forward-thinking approach to deliver sustainable change Proven ability to collaborate across multi-disciplinary teams Ability to master multiple complex topics, make quick decisions and remain a clear thinker and communicator under pressure Successful experience in developing and retaining critical talent and building an effective team Ideally experience of managing and working in Risk/compliance or operational resilience Experience of operating at an executive level in a multinational, complex organisation Experience of building a team, leading and improving an organisation's capability High level of drive and motivation to ensure successful delivery of complex initiatives and support drive change across the business Experience preparing and presenting business reviews and strategic information at an executive level About AXA AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention. Our mission: Empower people to live a better life. Our values: Customer First, Courage, Integrity and One AXA. About the Entity AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection. AXA Partners' role is also to implement innovative solutions emerging from the AXA Innovation unit. Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters. What We Offer By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone's skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth. Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.

CK Group are recruiting for an Operations Site Chemist, to join a waste management company, at their site in Sheffield, on a three month fixed term contract. Salary: £13.80 per hour. The Company: A leading UK waste and resource management company, our client is part of a global group with a strong heritage in providing services for communities and businesses. Their aim is to be the environmental company of choice, delivering change for a sustainable future. The company's core business focuses on collection, resource recovery and renewable energy providing services for local authorities and commercial customers. They have a number of core services including municipal services, business waste solutions, recycling and green energy. Location: This role is located at our client's site in Sheffield. Operations Site Chemist Role: Your main duties will be: Inspect and analyse wastes as received for processing. Oversee waste processing and undertake analyses as necessary and maintain records. Undertake waste processing operations. Load and unload vehicles. Provide support to clients/customers by listing, segregating and labelling packaged chemical waste on their premises. Safely transport packaged chemical waste to permitted waste disposal sites. Your Background: The ideal candidate for this role will have: Preferably a degree in chemistry but minimum HND Chemistry, or related subject. Desired- ADR Training and experience of segregating and transporting chemicals is an advantage. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.

CK Group are recruiting for an Operations Site Chemist, to join a waste management company, at their site in Sheffield, on a three month fixed term contract. Salary: £13.80 per hour. The Company: A leading UK waste and resource management company, our client is part of a global group with a strong heritage in providing services for communities and businesses. Their aim is to be the environmental company of choice, delivering change for a sustainable future. The company's core business focuses on collection, resource recovery and renewable energy providing services for local authorities and commercial customers. They have a number of core services including municipal services, business waste solutions, recycling and green energy. Location: This role is located at our client's site in Sheffield. Operations Site Chemist Role: Your main duties will be: Inspect and analyse wastes as received for processing. Oversee waste processing and undertake analyses as necessary and maintain records. Undertake waste processing operations. Load and unload vehicles. Provide support to clients/customers by listing, segregating and labelling packaged chemical waste on their premises. Safely transport packaged chemical waste to permitted waste disposal sites. Your Background: The ideal candidate for this role will have: Preferably a degree in chemistry but minimum HND Chemistry, or related subject. Desired- ADR Training and experience of segregating and transporting chemicals is an advantage. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.

CK Group are recruiting for an Operations Site Chemist, to join a waste management company, at their site in Sheffield, on a three month fixed term contract. Salary: £13.80 per hour. The Company: A leading UK waste and resource management company, our client is part of a global group with a strong heritage in providing services for communities and businesses. Their aim is to be the environmental company of choice, delivering change for a sustainable future. The company's core business focuses on collection, resource recovery and renewable energy providing services for local authorities and commercial customers. They have a number of core services including municipal services, business waste solutions, recycling and green energy. Location: This role is located at our client's site in Sheffield. Operations Site Chemist Role: Your main duties will be: Inspect and analyse wastes as received for processing. Oversee waste processing and undertake analyses as necessary and maintain records. Undertake waste processing operations. Load and unload vehicles. Provide support to clients/customers by listing, segregating and labelling packaged chemical waste on their premises. Safely transport packaged chemical waste to permitted waste disposal sites. Your Background: The ideal candidate for this role will have: Preferably a degree in chemistry but minimum HND Chemistry, or related subject. Desired- ADR Training and experience of segregating and transporting chemicals is an advantage. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.

CK Group are recruiting for an Operations Site Chemist, to join a waste management company, at their site in Sheffield, on a three month fixed term contract. Salary: £13.80 per hour. The Company: A leading UK waste and resource management company, our client is part of a global group with a strong heritage in providing services for communities and businesses. Their aim is to be the environmental company of choice, delivering change for a sustainable future. The company's core business focuses on collection, resource recovery and renewable energy providing services for local authorities and commercial customers. They have a number of core services including municipal services, business waste solutions, recycling and green energy. Location: This role is located at our client's site in Sheffield. Operations Site Chemist Role: Your main duties will be: Inspect and analyse wastes as received for processing. Oversee waste processing and undertake analyses as necessary and maintain records. Undertake waste processing operations. Load and unload vehicles. Provide support to clients/customers by listing, segregating and labelling packaged chemical waste on their premises. Safely transport packaged chemical waste to permitted waste disposal sites. Your Background: The ideal candidate for this role will have: Preferably a degree in chemistry but minimum HND Chemistry, or related subject. Desired- ADR Training and experience of segregating and transporting chemicals is an advantage. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.

CK Group are recruiting for an Operations Site Chemist, to join a waste management company, at their site in Sheffield, on a three month fixed term contract. Salary: £13.80 per hour. The Company: A leading UK waste and resource management company, our client is part of a global group with a strong heritage in providing services for communities and businesses. Their aim is to be the environmental company of choice, delivering change for a sustainable future. The company's core business focuses on collection, resource recovery and renewable energy providing services for local authorities and commercial customers. They have a number of core services including municipal services, business waste solutions, recycling and green energy. Location: This role is located at our client's site in Sheffield. Operations Site Chemist Role: Your main duties will be: Inspect and analyse wastes as received for processing. Oversee waste processing and undertake analyses as necessary and maintain records. Undertake waste processing operations. Load and unload vehicles. Provide support to clients/customers by listing, segregating and labelling packaged chemical waste on their premises. Safely transport packaged chemical waste to permitted waste disposal sites. Your Background: The ideal candidate for this role will have: Preferably a degree in chemistry but minimum HND Chemistry, or related subject. Desired- ADR Training and experience of segregating and transporting chemicals is an advantage. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.

CK Group are recruiting for an Operations Site Chemist, to join a waste management company, at their site in Sheffield, on a three month fixed term contract. Salary: £13.80 per hour. The Company: A leading UK waste and resource management company, our client is part of a global group with a strong heritage in providing services for communities and businesses. Their aim is to be the environmental company of choice, delivering change for a sustainable future. The company's core business focuses on collection, resource recovery and renewable energy providing services for local authorities and commercial customers. They have a number of core services including municipal services, business waste solutions, recycling and green energy. Location: This role is located at our client's site in Sheffield. Operations Site Chemist Role: Your main duties will be: Inspect and analyse wastes as received for processing. Oversee waste processing and undertake analyses as necessary and maintain records. Undertake waste processing operations. Load and unload vehicles. Provide support to clients/customers by listing, segregating and labelling packaged chemical waste on their premises. Safely transport packaged chemical waste to permitted waste disposal sites. Your Background: The ideal candidate for this role will have: Preferably a degree in chemistry but minimum HND Chemistry, or related subject. Desired- ADR Training and experience of segregating and transporting chemicals is an advantage. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.