Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada. CDW prides itself on "making amazing happen". Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The Product Management team is integral to driving innovation, maximising customer value, and achieving sustainable growth of our propositions and services portfolio. They deliver exceptional products that address market needs, exceed customer expectations, and create meaningful experiences. By leveraging our deep understanding of the market, customer insights, and cutting-edge technology, CDW aims to simplify the complex needs of our customers and sellers. As a Senior Product Manager, you will be responsible for creating real value for customers through research and development, product creation, product launch and in-life management. You will have a collaborative spirit that thrives in an enterprise-scale environment, enabling you to make technology work so people can do great things. Key Responsibilities Ensures the company is prepared to deliver and support the product throughout its lifecycle by owning the process of definition, prototype, launch, and improvement of the products and services. Collaborates closely with sales and delivery teams to define, document, and oversee internal processes that support launched services. Creates cost models for services in collaboration with Product Design Analysts and FP&A/Finance representatives. Responsible for the creation, approval, and final release of all associated documentation required for the ongoing management of assigned products. Provides effective training and workshops for various groups including sales and operational teams on the products which have been developed prior to launch. Understands and clearly articulates the commercial proposition of each product and aspects of business justification both for CDW, chosen partner(s) and the customer. Establishes and maintains relationships with key business and technology stakeholders. Performs internal and external customer research using cost-effective means of gaining insight into the 'voice of the customer'. Continually monitors and optimises the product while in life. Works with the Office of the CTO and internal tools to manage the flow of new concepts with the wider business ensuring clear communication. Documents and maintains a roadmap of future products and enhancements that is aligned with the overall business strategy and vendor roadmaps. Continuous gap analysis of in-life products against trends and competition. Analyzes business case drivers to identify risks and to establish action plans that deliver near, mid-, and long-term results to improve business processes related to the management of CDW's Services portfolio. Identifies partners that can help CDW deliver scalable services and support supplier management teams to onboard key partners. Acts as a voice for product management within the business ensuring the identity and brand of the function is understood across the CDW business units. Shares lessons learnt on product launch and go-to-market initiatives to optimise the product launch and decommission processes. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessary working in conjunction with the Office of the CTO, Technical Presales, operational teams, legal, finance and sales. Qualifications, Skills & Experience Experience with Microsoft Cloud services and products (Azure, Office 365, CSP and other similar programs). Experience within the Information Technology market with proven experience working as a product manager. Experience and awareness of key managed services elements including support, monitoring, maintenance, and systems management. Proficient awareness of a wide range of technologies and products including categories of Cloud (public, private and hybrid), Storage, Virtualisation, Compute, Networking, Security, Collaboration and Desktop. Experience of working within a fast-paced sales environment. Proven track record of launching and applying best practices for product management across the entire product lifecycle. Experience with commercial modelling within the IT industry. Ability to evangelise a product domain to the wider business. Excellent communication skills, both verbal and written. Strong leadership skills, able to engage and inspire coworkers. Essential Attributes Entrepreneurial and strategic drive: Can drive the 'what' and 'why' of the customer or business problems we are solving. Has an appreciation of the user experience and business/commercial benefits. Multifaceted: Knowledgeable across multiple functional areas such as product management, engineering, user experience (UX), sales, customer support, finance, and marketing. Data-driven: Explores the data behind a certain assumption and can come up with a hypothesis on how a product or feature will move the needle. Clear communicator: Able to articulate the vision and confidently communicate with all stakeholder levels: CDW, Customer, 3rd Parties and Partners. Identifies core messages, conveys complex concepts and responds quickly and appropriately. Commercial Acumen: Understands how customers may want to consume products and can articulate this within a sales environment obtaining buy-in to promote CDW products and services. More about CDW and your career with us: At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self - and your best ideas - to CDW. Because diverse perspectives bring forth better problem solving - and better solutions for our customers in a rapidly evolving technology landscape. CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010. We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results. Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits. Will you be a part of it? What we offer: Life Assurance Competitive Contributory Pension Private Medical Insurance Enhanced Maternity Pay 25 days holiday + bank holidays Option to buy additional holiday Dental Insurance Season Ticket Loan + additional perks Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.
Feb 12, 2025
Full time
Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada. CDW prides itself on "making amazing happen". Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The Product Management team is integral to driving innovation, maximising customer value, and achieving sustainable growth of our propositions and services portfolio. They deliver exceptional products that address market needs, exceed customer expectations, and create meaningful experiences. By leveraging our deep understanding of the market, customer insights, and cutting-edge technology, CDW aims to simplify the complex needs of our customers and sellers. As a Senior Product Manager, you will be responsible for creating real value for customers through research and development, product creation, product launch and in-life management. You will have a collaborative spirit that thrives in an enterprise-scale environment, enabling you to make technology work so people can do great things. Key Responsibilities Ensures the company is prepared to deliver and support the product throughout its lifecycle by owning the process of definition, prototype, launch, and improvement of the products and services. Collaborates closely with sales and delivery teams to define, document, and oversee internal processes that support launched services. Creates cost models for services in collaboration with Product Design Analysts and FP&A/Finance representatives. Responsible for the creation, approval, and final release of all associated documentation required for the ongoing management of assigned products. Provides effective training and workshops for various groups including sales and operational teams on the products which have been developed prior to launch. Understands and clearly articulates the commercial proposition of each product and aspects of business justification both for CDW, chosen partner(s) and the customer. Establishes and maintains relationships with key business and technology stakeholders. Performs internal and external customer research using cost-effective means of gaining insight into the 'voice of the customer'. Continually monitors and optimises the product while in life. Works with the Office of the CTO and internal tools to manage the flow of new concepts with the wider business ensuring clear communication. Documents and maintains a roadmap of future products and enhancements that is aligned with the overall business strategy and vendor roadmaps. Continuous gap analysis of in-life products against trends and competition. Analyzes business case drivers to identify risks and to establish action plans that deliver near, mid-, and long-term results to improve business processes related to the management of CDW's Services portfolio. Identifies partners that can help CDW deliver scalable services and support supplier management teams to onboard key partners. Acts as a voice for product management within the business ensuring the identity and brand of the function is understood across the CDW business units. Shares lessons learnt on product launch and go-to-market initiatives to optimise the product launch and decommission processes. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessary working in conjunction with the Office of the CTO, Technical Presales, operational teams, legal, finance and sales. Qualifications, Skills & Experience Experience with Microsoft Cloud services and products (Azure, Office 365, CSP and other similar programs). Experience within the Information Technology market with proven experience working as a product manager. Experience and awareness of key managed services elements including support, monitoring, maintenance, and systems management. Proficient awareness of a wide range of technologies and products including categories of Cloud (public, private and hybrid), Storage, Virtualisation, Compute, Networking, Security, Collaboration and Desktop. Experience of working within a fast-paced sales environment. Proven track record of launching and applying best practices for product management across the entire product lifecycle. Experience with commercial modelling within the IT industry. Ability to evangelise a product domain to the wider business. Excellent communication skills, both verbal and written. Strong leadership skills, able to engage and inspire coworkers. Essential Attributes Entrepreneurial and strategic drive: Can drive the 'what' and 'why' of the customer or business problems we are solving. Has an appreciation of the user experience and business/commercial benefits. Multifaceted: Knowledgeable across multiple functional areas such as product management, engineering, user experience (UX), sales, customer support, finance, and marketing. Data-driven: Explores the data behind a certain assumption and can come up with a hypothesis on how a product or feature will move the needle. Clear communicator: Able to articulate the vision and confidently communicate with all stakeholder levels: CDW, Customer, 3rd Parties and Partners. Identifies core messages, conveys complex concepts and responds quickly and appropriately. Commercial Acumen: Understands how customers may want to consume products and can articulate this within a sales environment obtaining buy-in to promote CDW products and services. More about CDW and your career with us: At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self - and your best ideas - to CDW. Because diverse perspectives bring forth better problem solving - and better solutions for our customers in a rapidly evolving technology landscape. CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010. We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results. Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits. Will you be a part of it? What we offer: Life Assurance Competitive Contributory Pension Private Medical Insurance Enhanced Maternity Pay 25 days holiday + bank holidays Option to buy additional holiday Dental Insurance Season Ticket Loan + additional perks Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.
Are you an ambitious optometrist looking to take your career, and your care, on the road? You've come to the right place. Whether you're newly qualified or have years of experience, if you're passionate and committed to eyecare, and ready to bring your best every day to the homes of the nation, you could be perfect for this role. If you want a change or simply more freedom than working in a store, this opportunity is one you dont want to miss. Position: Domiciliary Optometrist Location: Kings Lynn, Norfolk Salary: Up to 80,000 + 10,000 joining bonus FTE Working hours: Part Time Experience level: You must be a GOC registered Optometrist Join Specsavers Home Visits as our next Domiciliary Optometrist to reap the rewards of this truly fabulous opportunity! Specsavers Home Visits are recruiting a forward-thinking Optometrist to provide eyecare to patients in their own homes across your Kings Lynn community. Why not test the water with a paid shadow day and see for yourself if this is next step in your career! Whats on Offer? An annual salary of 80,000 (depending on experience) Welcome bonus of up to 10,000 (pro rata for PT) 5,000 car allowance or company car Holiday allowance of 33 days Birthday off Private health and dental cover Professional fees paid Access to the latest in portable optical equipment Join us for a shadow day! With an outstanding package on offer which includes flexibility, work life balance and tailored benefits, this is an opportunity not to be missed. What were looking for Qualified and GOC registered optometrists Applications invited from optometrists based anywhere in Norfolk Teamwork forms a big part of our culture, so working well with others is essential. Ability to provide a unique blend of customer care and professional excellence. Accredited Great Place to Work In short, if you're a skilled Optometrist ready to join our team and drive our home visits business forward, we cant wait to hear from you. Just head to our website to learn more about the role and apply. For more information or to apply for this role, please contact Kasia Mnich - or call We are also offering a refer a friend incentive where you can receive up to 2,000 worth of shopping vouchers for any Optometrist you recommend that successfully joins Specsavers HomeVisits.So if you know an Optometrist that might be interested click here for full information on how to put us in touch -
Feb 12, 2025
Full time
Are you an ambitious optometrist looking to take your career, and your care, on the road? You've come to the right place. Whether you're newly qualified or have years of experience, if you're passionate and committed to eyecare, and ready to bring your best every day to the homes of the nation, you could be perfect for this role. If you want a change or simply more freedom than working in a store, this opportunity is one you dont want to miss. Position: Domiciliary Optometrist Location: Kings Lynn, Norfolk Salary: Up to 80,000 + 10,000 joining bonus FTE Working hours: Part Time Experience level: You must be a GOC registered Optometrist Join Specsavers Home Visits as our next Domiciliary Optometrist to reap the rewards of this truly fabulous opportunity! Specsavers Home Visits are recruiting a forward-thinking Optometrist to provide eyecare to patients in their own homes across your Kings Lynn community. Why not test the water with a paid shadow day and see for yourself if this is next step in your career! Whats on Offer? An annual salary of 80,000 (depending on experience) Welcome bonus of up to 10,000 (pro rata for PT) 5,000 car allowance or company car Holiday allowance of 33 days Birthday off Private health and dental cover Professional fees paid Access to the latest in portable optical equipment Join us for a shadow day! With an outstanding package on offer which includes flexibility, work life balance and tailored benefits, this is an opportunity not to be missed. What were looking for Qualified and GOC registered optometrists Applications invited from optometrists based anywhere in Norfolk Teamwork forms a big part of our culture, so working well with others is essential. Ability to provide a unique blend of customer care and professional excellence. Accredited Great Place to Work In short, if you're a skilled Optometrist ready to join our team and drive our home visits business forward, we cant wait to hear from you. Just head to our website to learn more about the role and apply. For more information or to apply for this role, please contact Kasia Mnich - or call We are also offering a refer a friend incentive where you can receive up to 2,000 worth of shopping vouchers for any Optometrist you recommend that successfully joins Specsavers HomeVisits.So if you know an Optometrist that might be interested click here for full information on how to put us in touch -
At Clarion, our people are at the absolute heart of what we do. We're proud that our core values of PASSION , CARE , IMAGINATION , and TRUST define the way we carry out our work across all of our exhibitions and conferences. If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you. The Opportunity: Clarion Gaming's mission is to foster and cultivate B2B connections within the global gaming industry, enabling partnerships, idea sharing, inspiration, and mutual support. With a strong foundation in our flagship events, ICE and IGB Live, we have built a dedicated B2B audience, including through our industry-leading online news communities. We aim to harness the power of digital media to support and engage our readers and partners, continually attracting, converting, and retaining new audiences at every relevant B2B touchpoint in this fast-paced, opportunity-rich industry. IGB is the leading B2B digital media hub for the gaming and gambling industry, operating across Europe and North America with ambitious plans for global expansion. Following recent acquisitions and investments, we are rolling out a cutting-edge content marketing strategy to meet the information, analytics, networking, and community needs of our business audiences. Our offerings include free industry news, premium content, and exclusive subscription and membership products. As Clarion Gaming Digital evolves from a digital start-up to a more established digital media house, our focus is shifting from selling standalone digital products to delivering high-value, objectives-based multimedia campaigns that increase customer lifetime value. The Role: The Global Head of Commercial Content will lead the B2B commercial content strategy, developing multimedia products and driving innovation across global markets, including Europe, the US, and Latin America. This role will be responsible for elevating the content function, optimizing product offerings, and expanding Clarion's reach into new regions. The role involves managing the commercial content team, working closely with Activation and Sales, and collaborating with other departments to ensure smooth delivery of partner marketing campaigns. Key Responsibilities: Own the global commercial content strategy, developing multimedia products and optimizing content marketing solutions to reach the business objectives of our marketing partners. Manage content production, overseeing both internal teams and external agencies to ensure timely delivery of high-quality multi-media content. Supervise Commercial Content specialists to deliver day-to-day content products for customers. Work with the Head of Campaign Strategy to design and implement best-in-class strategies and content for B2B marketing partners, ensuring alignment with their business goals. Develop and facilitate an operational plan to deliver against each market, ensuring that resource needs are captured and forecasted, and processes and workflows are developed and put in place. Build strong industry relationships, positioning yourself and Clarion as a go-to partner for thought leadership, media distribution, and reputation-building content. When required, take part in customer and other stakeholder meetings. Success Metrics: Delivering the commercial content pipeline on time and on budget, managing varying seasonal workloads. Providing strategic consultation to marketing partners over the best commercial content solutions to meet their business needs. Development of new, innovative content products that meet client objectives and drive business growth. Effective management of the content team, ensuring the timely delivery of high-quality content marketing campaigns. Strong relationships with industry stakeholders, enhancing Clarion's reputation as a leader in commercial content. Knowledge, Skills & Behaviours: Proven experience in content strategy and development, with a track record of delivering innovative commercial content solutions. Good understanding of the B2B space, preferably in gaming and tech, natural business savviness, and passion for content marketing. Excellent stakeholder management skills, ability to build rapport with external and internal stakeholders. Superior copywriting and editing skills, natural ability to turn dry facts and data into engaging narratives that help deliver business messages. Prior experience in the gaming/gambling industry would be preferred. Strong leadership and team management skills, with the ability to build and scale content functions. Excellent communication skills and the ability to build relationships with key industry stakeholders. A data-driven approach to content strategy, with a focus on achieving measurable business results. About Clarion Events Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world's leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight. Benefits: 25 days' holiday plus bank holidays End of year wellbeing shutdown (closed for the last week of the year) Celebration day off (e.g. birthday, Diwali, Eid, etc) Summer Hours in August (3pm finish on Fridays) Helping Our World (HOW) Days - one paid day per quarter to carry out charity work Pension Scheme Private Medical Insurance Health Cash Plan Wellbeing Library (MYNDUP) Mentoring Programme Subsidised Café Season Ticket Loan Cycle to Work Schemes Free on-site gym and shower facilities Free eyesight tests Free flu vaccination - offered on site once a year for all employees
Feb 12, 2025
Full time
At Clarion, our people are at the absolute heart of what we do. We're proud that our core values of PASSION , CARE , IMAGINATION , and TRUST define the way we carry out our work across all of our exhibitions and conferences. If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you. The Opportunity: Clarion Gaming's mission is to foster and cultivate B2B connections within the global gaming industry, enabling partnerships, idea sharing, inspiration, and mutual support. With a strong foundation in our flagship events, ICE and IGB Live, we have built a dedicated B2B audience, including through our industry-leading online news communities. We aim to harness the power of digital media to support and engage our readers and partners, continually attracting, converting, and retaining new audiences at every relevant B2B touchpoint in this fast-paced, opportunity-rich industry. IGB is the leading B2B digital media hub for the gaming and gambling industry, operating across Europe and North America with ambitious plans for global expansion. Following recent acquisitions and investments, we are rolling out a cutting-edge content marketing strategy to meet the information, analytics, networking, and community needs of our business audiences. Our offerings include free industry news, premium content, and exclusive subscription and membership products. As Clarion Gaming Digital evolves from a digital start-up to a more established digital media house, our focus is shifting from selling standalone digital products to delivering high-value, objectives-based multimedia campaigns that increase customer lifetime value. The Role: The Global Head of Commercial Content will lead the B2B commercial content strategy, developing multimedia products and driving innovation across global markets, including Europe, the US, and Latin America. This role will be responsible for elevating the content function, optimizing product offerings, and expanding Clarion's reach into new regions. The role involves managing the commercial content team, working closely with Activation and Sales, and collaborating with other departments to ensure smooth delivery of partner marketing campaigns. Key Responsibilities: Own the global commercial content strategy, developing multimedia products and optimizing content marketing solutions to reach the business objectives of our marketing partners. Manage content production, overseeing both internal teams and external agencies to ensure timely delivery of high-quality multi-media content. Supervise Commercial Content specialists to deliver day-to-day content products for customers. Work with the Head of Campaign Strategy to design and implement best-in-class strategies and content for B2B marketing partners, ensuring alignment with their business goals. Develop and facilitate an operational plan to deliver against each market, ensuring that resource needs are captured and forecasted, and processes and workflows are developed and put in place. Build strong industry relationships, positioning yourself and Clarion as a go-to partner for thought leadership, media distribution, and reputation-building content. When required, take part in customer and other stakeholder meetings. Success Metrics: Delivering the commercial content pipeline on time and on budget, managing varying seasonal workloads. Providing strategic consultation to marketing partners over the best commercial content solutions to meet their business needs. Development of new, innovative content products that meet client objectives and drive business growth. Effective management of the content team, ensuring the timely delivery of high-quality content marketing campaigns. Strong relationships with industry stakeholders, enhancing Clarion's reputation as a leader in commercial content. Knowledge, Skills & Behaviours: Proven experience in content strategy and development, with a track record of delivering innovative commercial content solutions. Good understanding of the B2B space, preferably in gaming and tech, natural business savviness, and passion for content marketing. Excellent stakeholder management skills, ability to build rapport with external and internal stakeholders. Superior copywriting and editing skills, natural ability to turn dry facts and data into engaging narratives that help deliver business messages. Prior experience in the gaming/gambling industry would be preferred. Strong leadership and team management skills, with the ability to build and scale content functions. Excellent communication skills and the ability to build relationships with key industry stakeholders. A data-driven approach to content strategy, with a focus on achieving measurable business results. About Clarion Events Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world's leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count. Our vision is we want every one of our products to be a market leader in customer satisfaction and delight. Benefits: 25 days' holiday plus bank holidays End of year wellbeing shutdown (closed for the last week of the year) Celebration day off (e.g. birthday, Diwali, Eid, etc) Summer Hours in August (3pm finish on Fridays) Helping Our World (HOW) Days - one paid day per quarter to carry out charity work Pension Scheme Private Medical Insurance Health Cash Plan Wellbeing Library (MYNDUP) Mentoring Programme Subsidised Café Season Ticket Loan Cycle to Work Schemes Free on-site gym and shower facilities Free eyesight tests Free flu vaccination - offered on site once a year for all employees
Role: Head of Administration Services Location: East Grinstead (own transport essential due to location) Salary: 43,000 - 45,000 (DOE) Hours: Monday to Friday, 9:00 am - 5:00 pm (37.5 hours per week) Our client, a highly reputable name in the Private Medical Sector, is renowned for their exceptional services and commitment to both patients and employees. They offer a supportive and collaborative environment where your contributions will make a real difference. What's in it for you: 31 days of annual leave, excluding bank holidays Private medical cover Company pension scheme Free onsite parking If you're looking for a dynamic role in a progressive organisation that values its team members, this could be the perfect opportunity for you! Please note, this is a fully office based role with no hybrid working available. The Role: As the Head of Administration Services, you'll be a key member of the Senior Management Team, responsible for ensuring the efficient running of administration services, facilities, and IT management across the business. This is a hands-on and varied role with significant opportunities to make an impact. Key Responsibilities: Team Management Lead and manage a team of 7 administration professionals (onsite & remote). Oversee work schedules, ensuring workload demands and quality standards are consistently met. Identify areas for improvement and deliver relevant training as needed. Provide day-to-day support for queries and act as the main point of contact for the department. Actively contribute to team meetings, in-house training sessions, and Head of Department discussions. Manage the team budget and ensure successful delivery of goals. Review and refine operational processes to improve efficiency. Generate and present weekly/monthly departmental reports for Senior Management. Facilities Management Oversee all aspects of building and facilities maintenance. Liaise with contractors and suppliers to on-board, renew, and review service agreements, ensuring the best value and service quality. Ensure equipment is maintained in line with compliance standards. IT Management Oversee the implementation, maintenance, and performance of IT systems. Monitor software performance, identify inefficiencies, and recommend improvements. Manage the relationship with the external IT provider to ensure seamless operations. The ideal candidate will have A background in clinical/medical settings (or a similar environment). Proven experience managing people and multidisciplinary teams. Strong financial acumen, with experience in budgeting and financial analysis. Exceptional problem-solving skills and the ability to make decisions effectively. Excellent communication skills to liaise confidently with internal teams, senior management, external customers, suppliers, and contractors. Proficiency with IT systems and confidence working with new and evolving software. If you're a motivated and organised professional looking to lead in a dynamic and rewarding environment, apply now to hear more about this fantastic opportunity!
Feb 12, 2025
Full time
Role: Head of Administration Services Location: East Grinstead (own transport essential due to location) Salary: 43,000 - 45,000 (DOE) Hours: Monday to Friday, 9:00 am - 5:00 pm (37.5 hours per week) Our client, a highly reputable name in the Private Medical Sector, is renowned for their exceptional services and commitment to both patients and employees. They offer a supportive and collaborative environment where your contributions will make a real difference. What's in it for you: 31 days of annual leave, excluding bank holidays Private medical cover Company pension scheme Free onsite parking If you're looking for a dynamic role in a progressive organisation that values its team members, this could be the perfect opportunity for you! Please note, this is a fully office based role with no hybrid working available. The Role: As the Head of Administration Services, you'll be a key member of the Senior Management Team, responsible for ensuring the efficient running of administration services, facilities, and IT management across the business. This is a hands-on and varied role with significant opportunities to make an impact. Key Responsibilities: Team Management Lead and manage a team of 7 administration professionals (onsite & remote). Oversee work schedules, ensuring workload demands and quality standards are consistently met. Identify areas for improvement and deliver relevant training as needed. Provide day-to-day support for queries and act as the main point of contact for the department. Actively contribute to team meetings, in-house training sessions, and Head of Department discussions. Manage the team budget and ensure successful delivery of goals. Review and refine operational processes to improve efficiency. Generate and present weekly/monthly departmental reports for Senior Management. Facilities Management Oversee all aspects of building and facilities maintenance. Liaise with contractors and suppliers to on-board, renew, and review service agreements, ensuring the best value and service quality. Ensure equipment is maintained in line with compliance standards. IT Management Oversee the implementation, maintenance, and performance of IT systems. Monitor software performance, identify inefficiencies, and recommend improvements. Manage the relationship with the external IT provider to ensure seamless operations. The ideal candidate will have A background in clinical/medical settings (or a similar environment). Proven experience managing people and multidisciplinary teams. Strong financial acumen, with experience in budgeting and financial analysis. Exceptional problem-solving skills and the ability to make decisions effectively. Excellent communication skills to liaise confidently with internal teams, senior management, external customers, suppliers, and contractors. Proficiency with IT systems and confidence working with new and evolving software. If you're a motivated and organised professional looking to lead in a dynamic and rewarding environment, apply now to hear more about this fantastic opportunity!
Position: Optometrist Location: Lower Earley Salary:Package worth up to 65K ! depending on experience and supervision Working hours: Full time or part time Experience level: You must be a GOC registered Optometrist Specsavers in Lower Earley are looking for an experienced Optometrist to join them! The focus at this store, is about pulling together and working as a team to ensure that our valued patients have an excellent experience. Become our new Optometrist at Specsavers in Lower Earley a highly successful store with a great reputation for staff progression and the very highest standards of customer care. Whats on Offer? Package worth up to 65K ! depending on experience and supervision Competetive salary depending Holiday allowance of 33 days per year Private health and dental cover Pension contribution Outstanding clinical and professional development opportunities Support with CPD points WeCare-WeCare looks after your wellbeing with a 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance, plus much more. Using your phone, tablet or desktop, you and your family have 24/7 access to thousands of experts, all from the comfort of your own home. Annual subscription to the Headspace app Access for all store employees to our discounted benefits scheme Access to the latest clinical technology such as OCT Our Optometrists are an integral part of our store management team, so were keen to get you up to speed outside the test room too. With ILM courses, Pre-Reg supervision and the Specsavers Partnership scheme (Pathway) all available to explore. Along with your clinical expertise this will stand you in good stead if you choose to become a store director yourself one day. What were looking for you'll need to be a qualified and GOC registered Optometrist with the drive, passion and the willingness to build upon our customer-focused culture. As part of our team, you'll need to be able to provide a unique blend of customer care and professional excellence. you'll need to demonstrate good attention to detail along with a passion for the community. Teamwork also forms a big part of our culture, so the ability to work well with others is essential. Find out more If you like the sound of this opportunity, get in touch, wed love to tell you more about it. Contact Alex Caluori on or
Feb 12, 2025
Full time
Position: Optometrist Location: Lower Earley Salary:Package worth up to 65K ! depending on experience and supervision Working hours: Full time or part time Experience level: You must be a GOC registered Optometrist Specsavers in Lower Earley are looking for an experienced Optometrist to join them! The focus at this store, is about pulling together and working as a team to ensure that our valued patients have an excellent experience. Become our new Optometrist at Specsavers in Lower Earley a highly successful store with a great reputation for staff progression and the very highest standards of customer care. Whats on Offer? Package worth up to 65K ! depending on experience and supervision Competetive salary depending Holiday allowance of 33 days per year Private health and dental cover Pension contribution Outstanding clinical and professional development opportunities Support with CPD points WeCare-WeCare looks after your wellbeing with a 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance, plus much more. Using your phone, tablet or desktop, you and your family have 24/7 access to thousands of experts, all from the comfort of your own home. Annual subscription to the Headspace app Access for all store employees to our discounted benefits scheme Access to the latest clinical technology such as OCT Our Optometrists are an integral part of our store management team, so were keen to get you up to speed outside the test room too. With ILM courses, Pre-Reg supervision and the Specsavers Partnership scheme (Pathway) all available to explore. Along with your clinical expertise this will stand you in good stead if you choose to become a store director yourself one day. What were looking for you'll need to be a qualified and GOC registered Optometrist with the drive, passion and the willingness to build upon our customer-focused culture. As part of our team, you'll need to be able to provide a unique blend of customer care and professional excellence. you'll need to demonstrate good attention to detail along with a passion for the community. Teamwork also forms a big part of our culture, so the ability to work well with others is essential. Find out more If you like the sound of this opportunity, get in touch, wed love to tell you more about it. Contact Alex Caluori on or
Operations Manager required for large manufacturing client in Ayrshire I am working closely with a large manufacturer in the Ayrshire area who are looking for a manufacturing Operations Manager. As a leader in the business, you will be joining a growing, dynamic, and innovative organisation with ambitious growth plans. Their bespoke facility in Ayrshire is equipped with a manufacturing line that has state-of-the-art technology to manufacture their products. Job DescriptionThe Operations Manager will be required to manage and co-ordinate the activities of manufacturing personnel to achieve production metrics including throughput, changeover times, minimising downtime and driving ongoing improvement, while optimising the manufacturing process for increased productivity.Reporting to the Head of Operations, this person will be required to ensure that all orders are manufactured and despatched in a timely fashion and to ensure that all operational, administration, H & S and business controls are adhered to. The ideal candidate will have in-depth knowledge of manufacturing with a proven track record in good manufacturing practice and lean principles. Responsibilities• To ensure the plant meets its customer quality, service and safety goals through effective management of the manufacturing unit.• To lead and manage assigned manufacturing operations and / or support functions at the site.• Manage, direct and lead project team(s) established to develop and implement strategic change within the plant.• Maintain a safe working environment, ensuring that all H & S requirements and procedures are adhered to, including the reporting and resolution of all incidents or accidents and the correct use of specified PPE.• Establish strong working relationships with all departments, ensuring a cohesive approach to delivery of budgeted metrics and other key performance indicators.• Ensure that all procedures relating to any aspect of product manufacture are fully implemented and adhered to, in line with customer and regulatory expectations.• Ensure that the material delivery and returns are in line with good manufacturing practice standards; correctly labelled, wrapped, stored and transported.• Ensure that there are adequate resources available for each shift based on the production schedule and that appropriate control is exercised on overtime spending and other production costs.• Ensure continual compliance with the policies relating to personnel, quality, engineering and safety.• Ensure that all manufacturing personnel are appropriately trained to carry out their role in an optimal way.• Recommend / implement improvements to standards and foster a culture of continuous improvement in production and safety.• Ownership for product procurement and stock contracts.• Ensure the site uptime is maximised through a preventative maintenance programme. Skills Profile• 5 Years' experience operating at a similar level within a manufacturing facility.• Ability to engage with a design team to ensure manufacturing is optimised and on-time delivery achieved.• Ability to engage and motivate production teams.• Ability to work under pressure in a changing environment to support our customers.• Ability to do multitasks.• Good Numeracy & Literacy Skills.• Customer Service Focused.• Passionate about meeting both customer and company's expectations.• IT literate.• Strong communication skills, both written and verbal. If you are an experienced manufacturing Operations professional looking for your next career move with this highly successful manufacturer, please contact me on the below details to discuss your current situation confidentially and if the role might be of interest:- #
Feb 12, 2025
Full time
Operations Manager required for large manufacturing client in Ayrshire I am working closely with a large manufacturer in the Ayrshire area who are looking for a manufacturing Operations Manager. As a leader in the business, you will be joining a growing, dynamic, and innovative organisation with ambitious growth plans. Their bespoke facility in Ayrshire is equipped with a manufacturing line that has state-of-the-art technology to manufacture their products. Job DescriptionThe Operations Manager will be required to manage and co-ordinate the activities of manufacturing personnel to achieve production metrics including throughput, changeover times, minimising downtime and driving ongoing improvement, while optimising the manufacturing process for increased productivity.Reporting to the Head of Operations, this person will be required to ensure that all orders are manufactured and despatched in a timely fashion and to ensure that all operational, administration, H & S and business controls are adhered to. The ideal candidate will have in-depth knowledge of manufacturing with a proven track record in good manufacturing practice and lean principles. Responsibilities• To ensure the plant meets its customer quality, service and safety goals through effective management of the manufacturing unit.• To lead and manage assigned manufacturing operations and / or support functions at the site.• Manage, direct and lead project team(s) established to develop and implement strategic change within the plant.• Maintain a safe working environment, ensuring that all H & S requirements and procedures are adhered to, including the reporting and resolution of all incidents or accidents and the correct use of specified PPE.• Establish strong working relationships with all departments, ensuring a cohesive approach to delivery of budgeted metrics and other key performance indicators.• Ensure that all procedures relating to any aspect of product manufacture are fully implemented and adhered to, in line with customer and regulatory expectations.• Ensure that the material delivery and returns are in line with good manufacturing practice standards; correctly labelled, wrapped, stored and transported.• Ensure that there are adequate resources available for each shift based on the production schedule and that appropriate control is exercised on overtime spending and other production costs.• Ensure continual compliance with the policies relating to personnel, quality, engineering and safety.• Ensure that all manufacturing personnel are appropriately trained to carry out their role in an optimal way.• Recommend / implement improvements to standards and foster a culture of continuous improvement in production and safety.• Ownership for product procurement and stock contracts.• Ensure the site uptime is maximised through a preventative maintenance programme. Skills Profile• 5 Years' experience operating at a similar level within a manufacturing facility.• Ability to engage with a design team to ensure manufacturing is optimised and on-time delivery achieved.• Ability to engage and motivate production teams.• Ability to work under pressure in a changing environment to support our customers.• Ability to do multitasks.• Good Numeracy & Literacy Skills.• Customer Service Focused.• Passionate about meeting both customer and company's expectations.• IT literate.• Strong communication skills, both written and verbal. If you are an experienced manufacturing Operations professional looking for your next career move with this highly successful manufacturer, please contact me on the below details to discuss your current situation confidentially and if the role might be of interest:- #
Head of Marketing, FlexiPay We are looking for a Head of Marketing in our FlexiPay team. The FlexiPay team develops and grows new short-term lending products for small businesses in the UK. The team has a clear mandate to act as a start-up organisation within the broader Funding Circle organisation in order to rapidly launch and scale new product ideas. Who are we? We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we've built a game-changer of a platform with cutting-edge data and technology that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle-free processes to deliver an unbeatable customer experience. The role As the Head of FlexiPay Marketing, you will support the business through a rapid scale-up and beyond. Responsible for the GoTo-Market strategy, working closely with the FlexiPay and the Marketing team, driving new users through acquisition and continued usage, and growing brand awareness. Build and deliver a comprehensive growth plan to deliver our strategic pillar of being number one in new products within the SME sector. Talking to our target customers, develop and execute ideas to drive user acquisition, adoption, and retention. Understand the target customer, work with the Product, Marketing, and Sales teams to develop the proposition, messaging, pricing, UX, and nurture user journeys to improve end-to-end conversion and activation rates. Collaborate closely with the Marketing team to develop a holistic marketing strategy covering marketing channels and touch points such as digital, email, social, partner marketing, content marketing strategy. Work closely with the Product team to unlock value across the product lifecycle, using data and customer insights to drive distinctive, well-crafted product marketing content, messaging, and communications. Collaborate with cross-functional teams (engineering, product, design, marketing) to implement features that our customers find compelling. Own and manage your own growth initiatives, reporting progress to the team regularly; unlock new opportunities for growth through rapid testing of new channels, segments, and campaigns. Working with the Head of Digital, drive our organic search growth strategy including managing an external copywriter and SEO agency. Work closely with CRM to develop an ongoing lifecycle communications strategy to encourage activation and usage of our products amongst our existing book of customers in line with company targets. Develop proper tracking for growth KPIs and ROI and continuously monitor and report progress against them. Proactively problem solve, identifying and confidently mitigating any risks, issues, or control weaknesses that arise in your day-to-day. What we're looking for 5+ years of leadership experience in growth and/or product marketing or experience working for a start-up/scale-up as the sole responsible individual for growth; experience in a high growth organisation highly valued. High energy, driven, and an organised self-starter whilst being adaptable and flexible, and focused on outcomes. Strong focus on the customer, ability to understand customer data deeply, and translate customer needs into a compelling proposition. Strong ownership mentality and proven ability to successfully lead complex initiatives involving a broad range of stakeholders, from ideation to implementation. Proven track record of delivery with the ability to operate strategically whilst remaining hands-on and leaning in wherever needed. Ability to extract and use relevant data to drive continued hypotheses-based experimentation and robust, fact-based strategy and initiatives. Ability to drive decisive actions that result in measurable outcomes through balanced judgement, excellent strategic thinking, quantitative skills, and logical reasoning. Passionate about Funding Circle's mission and values - agile, collaborative, creative, great to work with. Understanding of credit, payment, and B2B products and marketing, underlying profitability metrics & product profitability drivers highly valued. At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve, and the overall economy (last year £6.9bn of GDP generated). You can read our full Impact Report here . To see what our customers think, visit our Trustpilot page: . And we're still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other. Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better. As a flexible-first employer, we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista-made coffee, and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. A few highlights: Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support. Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. Development: Dedicated annual learning allowance and full access to internal learning platform. Lifestyle: Wellhub (for fitness discounts), Electric Car Scheme and more! And finally, we have award-winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments. Ready to make a difference? We'd love to hear from you.
Feb 12, 2025
Full time
Head of Marketing, FlexiPay We are looking for a Head of Marketing in our FlexiPay team. The FlexiPay team develops and grows new short-term lending products for small businesses in the UK. The team has a clear mandate to act as a start-up organisation within the broader Funding Circle organisation in order to rapidly launch and scale new product ideas. Who are we? We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we've built a game-changer of a platform with cutting-edge data and technology that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle-free processes to deliver an unbeatable customer experience. The role As the Head of FlexiPay Marketing, you will support the business through a rapid scale-up and beyond. Responsible for the GoTo-Market strategy, working closely with the FlexiPay and the Marketing team, driving new users through acquisition and continued usage, and growing brand awareness. Build and deliver a comprehensive growth plan to deliver our strategic pillar of being number one in new products within the SME sector. Talking to our target customers, develop and execute ideas to drive user acquisition, adoption, and retention. Understand the target customer, work with the Product, Marketing, and Sales teams to develop the proposition, messaging, pricing, UX, and nurture user journeys to improve end-to-end conversion and activation rates. Collaborate closely with the Marketing team to develop a holistic marketing strategy covering marketing channels and touch points such as digital, email, social, partner marketing, content marketing strategy. Work closely with the Product team to unlock value across the product lifecycle, using data and customer insights to drive distinctive, well-crafted product marketing content, messaging, and communications. Collaborate with cross-functional teams (engineering, product, design, marketing) to implement features that our customers find compelling. Own and manage your own growth initiatives, reporting progress to the team regularly; unlock new opportunities for growth through rapid testing of new channels, segments, and campaigns. Working with the Head of Digital, drive our organic search growth strategy including managing an external copywriter and SEO agency. Work closely with CRM to develop an ongoing lifecycle communications strategy to encourage activation and usage of our products amongst our existing book of customers in line with company targets. Develop proper tracking for growth KPIs and ROI and continuously monitor and report progress against them. Proactively problem solve, identifying and confidently mitigating any risks, issues, or control weaknesses that arise in your day-to-day. What we're looking for 5+ years of leadership experience in growth and/or product marketing or experience working for a start-up/scale-up as the sole responsible individual for growth; experience in a high growth organisation highly valued. High energy, driven, and an organised self-starter whilst being adaptable and flexible, and focused on outcomes. Strong focus on the customer, ability to understand customer data deeply, and translate customer needs into a compelling proposition. Strong ownership mentality and proven ability to successfully lead complex initiatives involving a broad range of stakeholders, from ideation to implementation. Proven track record of delivery with the ability to operate strategically whilst remaining hands-on and leaning in wherever needed. Ability to extract and use relevant data to drive continued hypotheses-based experimentation and robust, fact-based strategy and initiatives. Ability to drive decisive actions that result in measurable outcomes through balanced judgement, excellent strategic thinking, quantitative skills, and logical reasoning. Passionate about Funding Circle's mission and values - agile, collaborative, creative, great to work with. Understanding of credit, payment, and B2B products and marketing, underlying profitability metrics & product profitability drivers highly valued. At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve, and the overall economy (last year £6.9bn of GDP generated). You can read our full Impact Report here . To see what our customers think, visit our Trustpilot page: . And we're still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other. Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better. As a flexible-first employer, we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista-made coffee, and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. A few highlights: Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support. Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. Development: Dedicated annual learning allowance and full access to internal learning platform. Lifestyle: Wellhub (for fitness discounts), Electric Car Scheme and more! And finally, we have award-winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments. Ready to make a difference? We'd love to hear from you.
The Personal Advice Desk (PAD) is the team responsible for the delivery of our Select proposition, a fully functioning component of Saltus Financial Planning. PAD facilitates the management of our smaller clients, typically those with investible assets less than £250,000. The team consists of two core functions: Relationship Management and Advice. The Relationship Managers are responsible for the ongoing relationship with Select clients, acting as their primary point of contact and undertaking their annual reviews. Any advice needs coming from these contacts are actioned by the advice team. These advisers are in the main, trainee advisers on the Saltus Financial Planner Pathway and PAD provides them the experience to complete their stage 1 and stage 2 competent adviser status (CAS) assessments before moving to Premier and managing their own client bank. The Head of Select Advice oversees the advisers/trainee advisers and their support in the team, ensuring that the day-to-day client advice needs are met whether ad hoc, conversion or arising from contracted annual reviews, reflecting our internal service standards and complying with industry rules and regulations. This role will require the leadership and mentoring of a small group of Financial Planners and Trainee Financial Planners. Responsibilities As a qualified, and ideally chartered financial planner, the Head of Select Advice will lead trainee advisers through their stage 1 & 2 sign off to CAS status and ensure that the advice given to clients is supervised and sanctioned during this transition as well as maintaining the advice standards across the whole advice team. The Head of Select Advice has responsibility for the following: T&C Supervisory and Line management responsibility for the PAD advisers in the team both permanent and trainees. Supervisory responsibilities to include complaint handling, disciplinary management, and stage 1/2 sign off for new Advisers, Adviser T&C files in good order, SPS and CPD in place. Regular 1:1's with your team in accordance with the T&C scheme, half-yearly and annual appraisals all completed on Lattice. Regular observations/shadowing with your advisers (CAS or trainee), with feedback saved to the Adviser's T&C folder. Observations and Shadowing to be carried out in accordance with the adviser risk rating and T&C scheme. Responsibility for, and regular check-ins with the graduates that are on rotation making sure there is continuity of experience, picking up on issues and helping with development. This responsibility will be for 1:1s and managing through individual development plans with the Graduates on the Financial Planning Pathway. Lead example and coaching in the conversion of off platform and semi orphan M&A clients (Conversion clients) onto the Saltus proposition where appropriate for the client. Introducing sales skills and coaching as needs identified. Monthly Prospect list management for trainees. Primary point of contact for day-to-day Select advice/adviser queries across the wider business. Assisting trainees in analysing client information and existing investments/policies. Constructing appropriate solutions for clients and overseeing/making appropriate recommendations in conjunction with the advisers. Reviewing and documenting procedures and workflows. Liaising with clients, and attending client meetings where required. Primary point of contact for all complex technical queries. Training and development of the team. Managing an appropriate number of Select client relationships. Person Specification Have completed the relevant industry exams (Level 4 Diploma in regulated Financial Planning). Have or be working towards Chartered status (Diploma in Financial Advice Level 6). Ideally have practised as a financial planner. Have supervision experience in a regulated T&C environment. Extensive knowledge and understanding of financial planning. Excellent attention to detail. Strong technical knowledge, with the ability to identify and resolve complex technical queries. Outstanding communication skills, able to communicate with internal and external stakeholders at all levels, both verbally and in writing. Good time and diary management skills, with the ability to prioritise tasks and work to multiple deadlines, often autonomously. Ability to communicate with departments across the business. Be customer focused but commercially minded. Passionate about delivering a best in class client experience. Where will I be working? We are incredibly flexible about where, when, and how you work: we do not want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they are looking for. Ideally, you would be based out of one of our offices for two to three days each week, working the remainder of the week from home. For this role we shall be recruiting an individual to be based in Solent, or London. We are passionate about championing flexible working for our people, so if there is a slightly different working pattern that you are looking for, then please come and have a chat with us about it. What benefits do I get when working for Saltus? Salary range £75,000 - £90,000 dependent on experience. Alongside this 28 days' holiday (plus bank holidays and your birthday), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform. Why Saltus? Saltus is a financial planning and asset management house that is dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Our mission is to improve everyone's relationship with their wealth: to make it a positive force for their future and, at the same time, to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to derive fulfilment and meaning from their work. Saltus Partners was founded in 2004 and has grown both organically and through a number of carefully integrated acquisitions. Originally, the business started out as an asset management firm and has developed the financial planning side of the offering, now putting this at the forefront of the client relationship. We have a unique investment offering with particular expertise in alternative asset classes. The team have produced industry leading risk adjusted returns due to their approach. We are a successful LLP, backed by a Private Equity sector specialist, which has helped facilitate the execution of the buy-and-build strategy that has been employed by the business, and which has been an important pillar of the firm's growth strategy in recent years. Whilst we have grown quickly, and now have a number of offices in the South and Southwest of England, we are incredibly proud of our culture and we work hard to ensure everyone feels part of a team whilst having fun and enhancing their career. Today, Saltus has just over 350 employees and manages and advises on over £7.5 billion in client assets.
Feb 12, 2025
Full time
The Personal Advice Desk (PAD) is the team responsible for the delivery of our Select proposition, a fully functioning component of Saltus Financial Planning. PAD facilitates the management of our smaller clients, typically those with investible assets less than £250,000. The team consists of two core functions: Relationship Management and Advice. The Relationship Managers are responsible for the ongoing relationship with Select clients, acting as their primary point of contact and undertaking their annual reviews. Any advice needs coming from these contacts are actioned by the advice team. These advisers are in the main, trainee advisers on the Saltus Financial Planner Pathway and PAD provides them the experience to complete their stage 1 and stage 2 competent adviser status (CAS) assessments before moving to Premier and managing their own client bank. The Head of Select Advice oversees the advisers/trainee advisers and their support in the team, ensuring that the day-to-day client advice needs are met whether ad hoc, conversion or arising from contracted annual reviews, reflecting our internal service standards and complying with industry rules and regulations. This role will require the leadership and mentoring of a small group of Financial Planners and Trainee Financial Planners. Responsibilities As a qualified, and ideally chartered financial planner, the Head of Select Advice will lead trainee advisers through their stage 1 & 2 sign off to CAS status and ensure that the advice given to clients is supervised and sanctioned during this transition as well as maintaining the advice standards across the whole advice team. The Head of Select Advice has responsibility for the following: T&C Supervisory and Line management responsibility for the PAD advisers in the team both permanent and trainees. Supervisory responsibilities to include complaint handling, disciplinary management, and stage 1/2 sign off for new Advisers, Adviser T&C files in good order, SPS and CPD in place. Regular 1:1's with your team in accordance with the T&C scheme, half-yearly and annual appraisals all completed on Lattice. Regular observations/shadowing with your advisers (CAS or trainee), with feedback saved to the Adviser's T&C folder. Observations and Shadowing to be carried out in accordance with the adviser risk rating and T&C scheme. Responsibility for, and regular check-ins with the graduates that are on rotation making sure there is continuity of experience, picking up on issues and helping with development. This responsibility will be for 1:1s and managing through individual development plans with the Graduates on the Financial Planning Pathway. Lead example and coaching in the conversion of off platform and semi orphan M&A clients (Conversion clients) onto the Saltus proposition where appropriate for the client. Introducing sales skills and coaching as needs identified. Monthly Prospect list management for trainees. Primary point of contact for day-to-day Select advice/adviser queries across the wider business. Assisting trainees in analysing client information and existing investments/policies. Constructing appropriate solutions for clients and overseeing/making appropriate recommendations in conjunction with the advisers. Reviewing and documenting procedures and workflows. Liaising with clients, and attending client meetings where required. Primary point of contact for all complex technical queries. Training and development of the team. Managing an appropriate number of Select client relationships. Person Specification Have completed the relevant industry exams (Level 4 Diploma in regulated Financial Planning). Have or be working towards Chartered status (Diploma in Financial Advice Level 6). Ideally have practised as a financial planner. Have supervision experience in a regulated T&C environment. Extensive knowledge and understanding of financial planning. Excellent attention to detail. Strong technical knowledge, with the ability to identify and resolve complex technical queries. Outstanding communication skills, able to communicate with internal and external stakeholders at all levels, both verbally and in writing. Good time and diary management skills, with the ability to prioritise tasks and work to multiple deadlines, often autonomously. Ability to communicate with departments across the business. Be customer focused but commercially minded. Passionate about delivering a best in class client experience. Where will I be working? We are incredibly flexible about where, when, and how you work: we do not want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they are looking for. Ideally, you would be based out of one of our offices for two to three days each week, working the remainder of the week from home. For this role we shall be recruiting an individual to be based in Solent, or London. We are passionate about championing flexible working for our people, so if there is a slightly different working pattern that you are looking for, then please come and have a chat with us about it. What benefits do I get when working for Saltus? Salary range £75,000 - £90,000 dependent on experience. Alongside this 28 days' holiday (plus bank holidays and your birthday), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform. Why Saltus? Saltus is a financial planning and asset management house that is dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Our mission is to improve everyone's relationship with their wealth: to make it a positive force for their future and, at the same time, to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to derive fulfilment and meaning from their work. Saltus Partners was founded in 2004 and has grown both organically and through a number of carefully integrated acquisitions. Originally, the business started out as an asset management firm and has developed the financial planning side of the offering, now putting this at the forefront of the client relationship. We have a unique investment offering with particular expertise in alternative asset classes. The team have produced industry leading risk adjusted returns due to their approach. We are a successful LLP, backed by a Private Equity sector specialist, which has helped facilitate the execution of the buy-and-build strategy that has been employed by the business, and which has been an important pillar of the firm's growth strategy in recent years. Whilst we have grown quickly, and now have a number of offices in the South and Southwest of England, we are incredibly proud of our culture and we work hard to ensure everyone feels part of a team whilst having fun and enhancing their career. Today, Saltus has just over 350 employees and manages and advises on over £7.5 billion in client assets.
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. This is a brand new Product Marketing role at Zopa Bank and the start of building out an essential capability for our customer function. Working in close and collaborative partnership with the VP of Marketing and Head of Product Marketing, this individual will be our in-house expert. They will play a vital role in helping Zopa Bank transform how it develops innovative propositions, introduces new products to market and scales feature adoption with our customers. Fresh from a successful $80m funding round, Zopa Bank is pushing into new product verticals, including current accounts and investments, as well as bringing greater innovation to its core business of borrowing and savings. This individual would play a significant part in creating momentum around these changes, extending the scope of the function internally to respond to these new GTM opportunities. The new hire will be a very close collaborator and support to Product Leads, working across and embedding to Product tribes as is relevant to achieve OKRs. A day in the life Develop and execute innovative approaches to product marketing in line with our strategic objectives and growth priorities Bring a proposition lens to every stage of the product lifecycle, so that marketing is embedded by design into the product development process Synthesise customer research and input competitor analysis to bring Zopa's product value to the market in the most effective way Co-create and present compelling feature proposals with Product Management and Product Design with consideration to their marketability Sharpen and elevate the value proposition approach for headline or new products with distinctive product communications, well-crafted key messaging and smart content creation Create, iterate and improve product marketing content across critical marketing touchpoints (e.g. landing page, review sites) and key product journeys (e.g. onboarding, CRM) leveraging relevant performance data and actionable customer insights Develop and execute go-to-market and launch plans - including product naming - for any significant releases or key feature innovations. Manage specific programs or campaigns as needed Brief and steer the relevant Growth, Marketing and PR specialists on any activation, or campaign requirements Bring together integrated marketing plans that leverage our capabilities and channels holistically to accelerate product growth About you You have extensive experience working in product marketing and/or a highly-related marketing specialism You have experience working in and/or for digital product businesses where you can demonstrate how your product marketing skills helped them scale and grow. Some fintech experience is preferable but not essential You will have a nice mixture of strategic skillsets (e.g. proposition development, research and testing methodologies) but are also adept in more creative contexts and written deliverables (e.g. naming, messaging, narrative, content) You have a holistic end-to-end perspective on marketing and product. You see the customer journey in its totality and can naturally engage with different functional specialists and subject matter experts quickly You will be someone who is highly autonomous with an entrepreneurial spirit. You enjoy getting stuck into new problem spaces and have the drive to deliver positive outcomes and key results for the business You are a great communicator and who is able to tell simple, but compelling stories about the product and Zopa experience Please note - no candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! The role is best suited to someone who can spend 2-3 days per week in our London Bridge offices. Flexible working? Yes please! At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do. Not only that - you'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Feb 12, 2025
Full time
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. This is a brand new Product Marketing role at Zopa Bank and the start of building out an essential capability for our customer function. Working in close and collaborative partnership with the VP of Marketing and Head of Product Marketing, this individual will be our in-house expert. They will play a vital role in helping Zopa Bank transform how it develops innovative propositions, introduces new products to market and scales feature adoption with our customers. Fresh from a successful $80m funding round, Zopa Bank is pushing into new product verticals, including current accounts and investments, as well as bringing greater innovation to its core business of borrowing and savings. This individual would play a significant part in creating momentum around these changes, extending the scope of the function internally to respond to these new GTM opportunities. The new hire will be a very close collaborator and support to Product Leads, working across and embedding to Product tribes as is relevant to achieve OKRs. A day in the life Develop and execute innovative approaches to product marketing in line with our strategic objectives and growth priorities Bring a proposition lens to every stage of the product lifecycle, so that marketing is embedded by design into the product development process Synthesise customer research and input competitor analysis to bring Zopa's product value to the market in the most effective way Co-create and present compelling feature proposals with Product Management and Product Design with consideration to their marketability Sharpen and elevate the value proposition approach for headline or new products with distinctive product communications, well-crafted key messaging and smart content creation Create, iterate and improve product marketing content across critical marketing touchpoints (e.g. landing page, review sites) and key product journeys (e.g. onboarding, CRM) leveraging relevant performance data and actionable customer insights Develop and execute go-to-market and launch plans - including product naming - for any significant releases or key feature innovations. Manage specific programs or campaigns as needed Brief and steer the relevant Growth, Marketing and PR specialists on any activation, or campaign requirements Bring together integrated marketing plans that leverage our capabilities and channels holistically to accelerate product growth About you You have extensive experience working in product marketing and/or a highly-related marketing specialism You have experience working in and/or for digital product businesses where you can demonstrate how your product marketing skills helped them scale and grow. Some fintech experience is preferable but not essential You will have a nice mixture of strategic skillsets (e.g. proposition development, research and testing methodologies) but are also adept in more creative contexts and written deliverables (e.g. naming, messaging, narrative, content) You have a holistic end-to-end perspective on marketing and product. You see the customer journey in its totality and can naturally engage with different functional specialists and subject matter experts quickly You will be someone who is highly autonomous with an entrepreneurial spirit. You enjoy getting stuck into new problem spaces and have the drive to deliver positive outcomes and key results for the business You are a great communicator and who is able to tell simple, but compelling stories about the product and Zopa experience Please note - no candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! The role is best suited to someone who can spend 2-3 days per week in our London Bridge offices. Flexible working? Yes please! At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do. Not only that - you'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
The Personal Advice Desk (PAD) is the team responsible for the delivery of our Select proposition, a fully functioning component of Saltus Financial Planning. PAD facilitates the management of our smaller clients, typically those with investible assets less than £250,000. The team consists of two core functions: Relationship Management and Advice. The Relationship Managers are responsible for the ongoing relationship with Select clients, acting as their primary point of contact and undertaking their annual reviews. Any advice needs coming from these contacts are actioned by the advice team. These advisers are in the main, trainee advisers on the Saltus Financial Planner Pathway and PAD provides them the experience to complete their stage 1 and stage 2 competent adviser status (CAS) assessments before moving to Premier and managing their own client bank. The Head of Select Advice oversees the advisers/trainee advisers and their support in the team, ensuring that the day-to-day client advice needs are met whether ad hoc, conversion or arising from contracted annual reviews, reflecting our internal service standards and complying with industry rules and regulations. This role will require the leadership and mentoring of a small group of Financial Planners and Trainee Financial Planners. Responsibilities As a qualified, and ideally chartered financial planner, the Head of Select Advice will lead trainee advisers through their stage 1 & 2 sign off to CAS status and ensure that the advice given to clients is supervised and sanctioned during this transition as well as maintaining the advice standards across the whole advice team. The Head of Select Advice has responsibility for the following: T&C Supervisory and Line management responsibility for the PAD advisers in the team both permanent and trainees. Supervisory responsibilities to include complaint handling, disciplinary management, and stage 1/2 sign off for new Advisers, Adviser T&C files in good order, SPS and CPD in place. Regular 1:1's with your team in accordance with the T&C scheme, half-yearly and annual appraisals all completed on Lattice. Regular observations/shadowing with your advisers (CAS or trainee), with feedback saved to the Adviser's T&C folder. Observations and Shadowing to be carried out in accordance with the adviser risk rating and T&C scheme. Responsibility for, and regular check-ins with the graduates that are on rotation making sure there is continuity of experience, picking up on issues and helping with development. This responsibility will be for 1:1s and managing through individual development plans with the Graduates on the Financial Planning Pathway. Lead example and coaching in the conversion of off platform and semi orphan M&A clients (Conversion clients) onto the Saltus proposition where appropriate for the client. Introducing sales skills and coaching as needs identified. Monthly Prospect list management for trainees. Primary point of contact for day-to-day Select advice/adviser queries across the wider business. Assisting trainees in analysing client information and existing investments/policies. Constructing appropriate solutions for clients and overseeing/making appropriate recommendations in conjunction with the advisers. Reviewing and documenting procedures and workflows. Liaising with clients, and attending client meetings where required. Primary point of contact for all complex technical queries. Training and development of the team. Managing an appropriate number of Select client relationships. Person Specification Have completed the relevant industry exams (Level 4 Diploma in regulated Financial Planning). Have or be working towards Chartered status (Diploma in Financial Advice Level 6). Ideally have practised as a financial planner. Have supervision experience in a regulated T&C environment. Extensive knowledge and understanding of financial planning. Excellent attention to detail. Strong technical knowledge, with the ability to identify and resolve complex technical queries. Outstanding communication skills, able to communicate with internal and external stakeholders at all levels, both verbally and in writing. Good time and diary management skills, with the ability to prioritise tasks and work to multiple deadlines, often autonomously. Ability to communicate with departments across the business. Be customer focused but commercially minded. Passionate about delivering a best in class client experience. Where will I be working? We are incredibly flexible about where, when, and how you work: we do not want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they are looking for. Ideally, you would be based out of one of our offices for two to three days each week, working the remainder of the week from home. For this role we shall be recruiting an individual to be based in Solent, or London. We are passionate about championing flexible working for our people, so if there is a slightly different working pattern that you are looking for, then please come and have a chat with us about it. What benefits do I get when working for Saltus? Salary range £75,000 - £90,000 dependent on experience. Alongside this 28 days' holiday (plus bank holidays and your birthday), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform. Why Saltus? Saltus is a financial planning and asset management house that is dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Our mission is to improve everyone's relationship with their wealth: to make it a positive force for their future and, at the same time, to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to derive fulfilment and meaning from their work. Saltus Partners was founded in 2004 and has grown both organically and through a number of carefully integrated acquisitions. Originally, the business started out as an asset management firm and has developed the financial planning side of the offering, now putting this at the forefront of the client relationship. We have a unique investment offering with particular expertise in alternative asset classes. The team have produced industry leading risk adjusted returns due to their approach. We are a successful LLP, backed by a Private Equity sector specialist, which has helped facilitate the execution of the buy-and-build strategy that has been employed by the business, and which has been an important pillar of the firm's growth strategy in recent years. Whilst we have grown quickly, and now have a number of offices in the South and Southwest of England, we are incredibly proud of our culture and we work hard to ensure everyone feels part of a team whilst having fun and enhancing their career. Today, Saltus has just over 350 employees and manages and advises on over £7.5 billion in client assets.
Feb 12, 2025
Full time
The Personal Advice Desk (PAD) is the team responsible for the delivery of our Select proposition, a fully functioning component of Saltus Financial Planning. PAD facilitates the management of our smaller clients, typically those with investible assets less than £250,000. The team consists of two core functions: Relationship Management and Advice. The Relationship Managers are responsible for the ongoing relationship with Select clients, acting as their primary point of contact and undertaking their annual reviews. Any advice needs coming from these contacts are actioned by the advice team. These advisers are in the main, trainee advisers on the Saltus Financial Planner Pathway and PAD provides them the experience to complete their stage 1 and stage 2 competent adviser status (CAS) assessments before moving to Premier and managing their own client bank. The Head of Select Advice oversees the advisers/trainee advisers and their support in the team, ensuring that the day-to-day client advice needs are met whether ad hoc, conversion or arising from contracted annual reviews, reflecting our internal service standards and complying with industry rules and regulations. This role will require the leadership and mentoring of a small group of Financial Planners and Trainee Financial Planners. Responsibilities As a qualified, and ideally chartered financial planner, the Head of Select Advice will lead trainee advisers through their stage 1 & 2 sign off to CAS status and ensure that the advice given to clients is supervised and sanctioned during this transition as well as maintaining the advice standards across the whole advice team. The Head of Select Advice has responsibility for the following: T&C Supervisory and Line management responsibility for the PAD advisers in the team both permanent and trainees. Supervisory responsibilities to include complaint handling, disciplinary management, and stage 1/2 sign off for new Advisers, Adviser T&C files in good order, SPS and CPD in place. Regular 1:1's with your team in accordance with the T&C scheme, half-yearly and annual appraisals all completed on Lattice. Regular observations/shadowing with your advisers (CAS or trainee), with feedback saved to the Adviser's T&C folder. Observations and Shadowing to be carried out in accordance with the adviser risk rating and T&C scheme. Responsibility for, and regular check-ins with the graduates that are on rotation making sure there is continuity of experience, picking up on issues and helping with development. This responsibility will be for 1:1s and managing through individual development plans with the Graduates on the Financial Planning Pathway. Lead example and coaching in the conversion of off platform and semi orphan M&A clients (Conversion clients) onto the Saltus proposition where appropriate for the client. Introducing sales skills and coaching as needs identified. Monthly Prospect list management for trainees. Primary point of contact for day-to-day Select advice/adviser queries across the wider business. Assisting trainees in analysing client information and existing investments/policies. Constructing appropriate solutions for clients and overseeing/making appropriate recommendations in conjunction with the advisers. Reviewing and documenting procedures and workflows. Liaising with clients, and attending client meetings where required. Primary point of contact for all complex technical queries. Training and development of the team. Managing an appropriate number of Select client relationships. Person Specification Have completed the relevant industry exams (Level 4 Diploma in regulated Financial Planning). Have or be working towards Chartered status (Diploma in Financial Advice Level 6). Ideally have practised as a financial planner. Have supervision experience in a regulated T&C environment. Extensive knowledge and understanding of financial planning. Excellent attention to detail. Strong technical knowledge, with the ability to identify and resolve complex technical queries. Outstanding communication skills, able to communicate with internal and external stakeholders at all levels, both verbally and in writing. Good time and diary management skills, with the ability to prioritise tasks and work to multiple deadlines, often autonomously. Ability to communicate with departments across the business. Be customer focused but commercially minded. Passionate about delivering a best in class client experience. Where will I be working? We are incredibly flexible about where, when, and how you work: we do not want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they are looking for. Ideally, you would be based out of one of our offices for two to three days each week, working the remainder of the week from home. For this role we shall be recruiting an individual to be based in Solent, or London. We are passionate about championing flexible working for our people, so if there is a slightly different working pattern that you are looking for, then please come and have a chat with us about it. What benefits do I get when working for Saltus? Salary range £75,000 - £90,000 dependent on experience. Alongside this 28 days' holiday (plus bank holidays and your birthday), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform. Why Saltus? Saltus is a financial planning and asset management house that is dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Our mission is to improve everyone's relationship with their wealth: to make it a positive force for their future and, at the same time, to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to derive fulfilment and meaning from their work. Saltus Partners was founded in 2004 and has grown both organically and through a number of carefully integrated acquisitions. Originally, the business started out as an asset management firm and has developed the financial planning side of the offering, now putting this at the forefront of the client relationship. We have a unique investment offering with particular expertise in alternative asset classes. The team have produced industry leading risk adjusted returns due to their approach. We are a successful LLP, backed by a Private Equity sector specialist, which has helped facilitate the execution of the buy-and-build strategy that has been employed by the business, and which has been an important pillar of the firm's growth strategy in recent years. Whilst we have grown quickly, and now have a number of offices in the South and Southwest of England, we are incredibly proud of our culture and we work hard to ensure everyone feels part of a team whilst having fun and enhancing their career. Today, Saltus has just over 350 employees and manages and advises on over £7.5 billion in client assets.
Title: Information and Digital Technologies (IDT) Orchestration Manager Contract Position based at: Gaydon - 2-3 days per week on site UMBRELLA RATE: £61.19 / hour Contract Length: 12 months Position Description: As part of a new operating model between IDT and the wider business we are moving to get a single portfolio of demand managed through a 3 layered operating model, the portfolio and demand management team are accountable for collecting this demand and working with the business to refine demand into prioritised outcome-based portfolio EPICs. In agile development, an epic represents a series of user stories that share a broader strategic objective. When several epics themselves share a common goal, they are grouped together under a still-broader business objective, called a theme. Another important distinction is that a user story can be completed within the timeframe of an agile sprint. An epic will typically require development work covering several sprints. Once an EPIC has been deemed of sufficient priority and complexity to warrant a formal Orchestration (discovery) phase the EPIC is given to the Orchestration Team. The IDT Orchestration Manager is responsible for overseeing and coordinating the discovery, design, of large-scale solutions within the organisation. The role is critical in supporting the EPIC Owner to ensures that all components of the solution are aligned with business objectives, delivered and supported efficiently, adhering to the Group Technology Strategy, and best practice, agile principles and practices. The successful person will be accountable for ensuring EPICs go through the process at a reasonable pace and with artefacts produced to the right standard, managing the tasks across the core Orchestration team, which comprises business analysts, Customer Journey specialists, Architects, business change analysts and 3rd party delivery partners. It is a complex role and requires an individual with resilience and adaptability, change is a constant so the right candidate will need to be able to adapt to that change and offer insights to improve processes and communications. Essential Skills, Knowledge and Experience Experience of delivering technology using Agile lifecycle and processes (we are modelling the 3 layered operating model on SaFE principles), Experience of managing cross functional teams that sit in different reporting lines and domains, MS Office tools, Jira and confluence, Planview Resourcing is desirable but not essential as is experience of using Lucid Chart. Additional Information THIS POSITION IS CONFIRMED INSIDE IR35 Location: Gaydon Hybrid: Yes - Main site would be Gaydon head office, happy with Hybrid working although we are encouraging the core team to be on site 2-3 days per week to keep interactions high. Enhanced Checks Due to the nature of this role, the individual will be required to undergo further employment checks, including 5 years referencing, Adverse Media Search, Basic Disclosure Sanctions Check, UK Directorship check, Legal Right to Work. To apply for this position please send your CV to (url removed) Unfortunately we cannot progress candidates who require sponsorship to work in the UK. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Feb 12, 2025
Contractor
Title: Information and Digital Technologies (IDT) Orchestration Manager Contract Position based at: Gaydon - 2-3 days per week on site UMBRELLA RATE: £61.19 / hour Contract Length: 12 months Position Description: As part of a new operating model between IDT and the wider business we are moving to get a single portfolio of demand managed through a 3 layered operating model, the portfolio and demand management team are accountable for collecting this demand and working with the business to refine demand into prioritised outcome-based portfolio EPICs. In agile development, an epic represents a series of user stories that share a broader strategic objective. When several epics themselves share a common goal, they are grouped together under a still-broader business objective, called a theme. Another important distinction is that a user story can be completed within the timeframe of an agile sprint. An epic will typically require development work covering several sprints. Once an EPIC has been deemed of sufficient priority and complexity to warrant a formal Orchestration (discovery) phase the EPIC is given to the Orchestration Team. The IDT Orchestration Manager is responsible for overseeing and coordinating the discovery, design, of large-scale solutions within the organisation. The role is critical in supporting the EPIC Owner to ensures that all components of the solution are aligned with business objectives, delivered and supported efficiently, adhering to the Group Technology Strategy, and best practice, agile principles and practices. The successful person will be accountable for ensuring EPICs go through the process at a reasonable pace and with artefacts produced to the right standard, managing the tasks across the core Orchestration team, which comprises business analysts, Customer Journey specialists, Architects, business change analysts and 3rd party delivery partners. It is a complex role and requires an individual with resilience and adaptability, change is a constant so the right candidate will need to be able to adapt to that change and offer insights to improve processes and communications. Essential Skills, Knowledge and Experience Experience of delivering technology using Agile lifecycle and processes (we are modelling the 3 layered operating model on SaFE principles), Experience of managing cross functional teams that sit in different reporting lines and domains, MS Office tools, Jira and confluence, Planview Resourcing is desirable but not essential as is experience of using Lucid Chart. Additional Information THIS POSITION IS CONFIRMED INSIDE IR35 Location: Gaydon Hybrid: Yes - Main site would be Gaydon head office, happy with Hybrid working although we are encouraging the core team to be on site 2-3 days per week to keep interactions high. Enhanced Checks Due to the nature of this role, the individual will be required to undergo further employment checks, including 5 years referencing, Adverse Media Search, Basic Disclosure Sanctions Check, UK Directorship check, Legal Right to Work. To apply for this position please send your CV to (url removed) Unfortunately we cannot progress candidates who require sponsorship to work in the UK. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Reporting into the Customer Account Lead, the Senior Customer Account Portfolio Manager will lead and own a significant part of our business within a customer or OpCo. They will own all engagements in that area, end-to-end from sales through to delivery including the P&L. They will also be accountable for delivering the growth, revenue, and associated profitability targets. This will involve owning C-Suite relationships for that portfolio, and various other relationships at the E and F band level. They will spearhead market expansion and portfolio growth through a deep understanding of the customer's priorities and growth agenda, supported by the CAL. The Portfolio Lead will be responsible for bringing together teams from the service towers to create a team delivering value for our customer, and for growing our business over the next 12-24 months. What you will do: Client Relationship Management Understand the client's business, priorities, and leadership agenda and proactively build long-standing, trust-based relationships with clients. Co-create with the customer shaping deals and solutions to solve the customers' problems and win work versus the competition. Build long-standing relationships with the customer. Account Management Manage a P&L view at contract level across VOIS throughout deal lifecycle for that area of our business. Support the CAL in the overall account agenda and priorities. Implement the strategic roadmap and priorities set by the CAL, and use that to grow their book of business within that area of the business. Bring together different Service line leads within their portfolio of work. Sales Leadership and Excellence Drive sales and revenue, customer growth and sales effectiveness to originate new deals and grow existing ones. Help originate deals or competitive RFP responses based on defined commercial pathways, driving innovative deal constructs and solutions to grow the business. Shape strategic narrative and ensure differentiated win strategies are delivered to the client, in alignment with expectations, needs, and market trends. What you will bring to the team: • Demonstrated sustained client relations management experience at a C-suite level or key decision makers in the industry. Building trusted client relationships. • Managed a portfolio of work across multiple customers previously. • Shown ability to grow and expand existing engagements within client environment. • Demonstrated ability to bring together disparate teams to drive client success. • Leadership skills with the ability to manage and inspire cross-functional teams. • Consulting experience ideal, but not essential. Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too. Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone. As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination. Together we can. Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
Feb 12, 2025
Full time
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Reporting into the Customer Account Lead, the Senior Customer Account Portfolio Manager will lead and own a significant part of our business within a customer or OpCo. They will own all engagements in that area, end-to-end from sales through to delivery including the P&L. They will also be accountable for delivering the growth, revenue, and associated profitability targets. This will involve owning C-Suite relationships for that portfolio, and various other relationships at the E and F band level. They will spearhead market expansion and portfolio growth through a deep understanding of the customer's priorities and growth agenda, supported by the CAL. The Portfolio Lead will be responsible for bringing together teams from the service towers to create a team delivering value for our customer, and for growing our business over the next 12-24 months. What you will do: Client Relationship Management Understand the client's business, priorities, and leadership agenda and proactively build long-standing, trust-based relationships with clients. Co-create with the customer shaping deals and solutions to solve the customers' problems and win work versus the competition. Build long-standing relationships with the customer. Account Management Manage a P&L view at contract level across VOIS throughout deal lifecycle for that area of our business. Support the CAL in the overall account agenda and priorities. Implement the strategic roadmap and priorities set by the CAL, and use that to grow their book of business within that area of the business. Bring together different Service line leads within their portfolio of work. Sales Leadership and Excellence Drive sales and revenue, customer growth and sales effectiveness to originate new deals and grow existing ones. Help originate deals or competitive RFP responses based on defined commercial pathways, driving innovative deal constructs and solutions to grow the business. Shape strategic narrative and ensure differentiated win strategies are delivered to the client, in alignment with expectations, needs, and market trends. What you will bring to the team: • Demonstrated sustained client relations management experience at a C-suite level or key decision makers in the industry. Building trusted client relationships. • Managed a portfolio of work across multiple customers previously. • Shown ability to grow and expand existing engagements within client environment. • Demonstrated ability to bring together disparate teams to drive client success. • Leadership skills with the ability to manage and inspire cross-functional teams. • Consulting experience ideal, but not essential. Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too. Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone. As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination. Together we can. Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
School Photographer Sales Representative Aberdeenshire and Moray If you have a love of canvassing, photography and working with children we want to hear from you! We are looking for an enthusiastic and energetic people person, preferably with school photography experience (but not essential as full training is provided), in a permanent role to work with our friendly team in Aberdeenshire and Moray. H Tempest Ltd is the nation s largest school photography company with over 500 employees. Our Head Office and Laboratory is based in St Ives, Cornwall and our Photographers are resident throughout the UK. We take photographs of children at playgroups and nurseries, primary and secondary schools and graduates at universities and colleges as well as the Armed Forces and Corporate Photography. Do you want to join us We are committed to making sure that H Tempest remains the best in the business and a great place to work. Our staff are the most important asset and therefore we will continue to invest in you! We support our Photographers to develop their skills and achieve brilliant photos but to be successful in this job you will need to: Provide an excellent all-round customer service experience for clients Maintain a great relationship with current client base and enjoy meeting new people Make everyone smile, from babies and children to adults Be enthusiastic and energetic with a pleasant manner and professional demeanour Be happy to work both as part of a small team and also independently Be flexible in working times; early starts are sometimes necessary particularly through the autumn term Experience photographing in schools an advantage but not essential Be happy to travel and have more than twelve months driving experience with full UK license Be willing to undergo a DBS check and provide two referees, prior to starting with us School Photographer Sales Representative role includes: New business development (business-to-business sales): Get together with other like-minded Photographers and work as a team to drive forward sales Plan and carry out a sales strategy (we ll show you how!) reporting your fantastic results to our Head Office Chat to our clients, get to know them, keep them up to date with our latest products and services Rebook existing customers You will enjoy the following benefits of the role: Term-time: enjoy school holidays, weekends and quieter times of the academic year when there is little or no photography Starting monthly salary: £1,425 paid on a monthly basis. In addition, commission is generated from the sale of photographs taken by you. If your commission exceeds your annual salary a balancing payment is due. There is the opportunity to earn extra money during quieter periods with our university graduation team Company vehicle: you may be provided with a taxed, insured and maintained company vehicle which will be discussed at interview Equipment: full photographic equipment is provided Expense reimbursement: we reimburse all authorized business-related expenses Pension scheme: after 3 months of service we will enrol you in the Pension scheme (you can opt-in sooner). Life cover also becomes available on the 1st of August after one year s service Professional training: we provide full training at the start of employment and on-going training and support. Training includes Health & Safety and Manual Handling. We will give you great, industry leading field-based training for the role to ensure you succeed FOR YOUR APPLICATION TO BE SUCCESSFUL YOU MUST ATTACH A COVERING LETTER INCLUDING: Your postal code / full address Your date of birth (this is for vehicle insurance purposes) Any endorsements on your driving licence (you must hold a UK driving licence) Any other points which you believe would assist your application, including any previous experience working with children Thanks for reading our advert. If you are excited about the role we d love to hear from you so click on APPLY today and send us a copy of your CV. We can t wait to see it! Deadline for applications 12th March.
Feb 12, 2025
Full time
School Photographer Sales Representative Aberdeenshire and Moray If you have a love of canvassing, photography and working with children we want to hear from you! We are looking for an enthusiastic and energetic people person, preferably with school photography experience (but not essential as full training is provided), in a permanent role to work with our friendly team in Aberdeenshire and Moray. H Tempest Ltd is the nation s largest school photography company with over 500 employees. Our Head Office and Laboratory is based in St Ives, Cornwall and our Photographers are resident throughout the UK. We take photographs of children at playgroups and nurseries, primary and secondary schools and graduates at universities and colleges as well as the Armed Forces and Corporate Photography. Do you want to join us We are committed to making sure that H Tempest remains the best in the business and a great place to work. Our staff are the most important asset and therefore we will continue to invest in you! We support our Photographers to develop their skills and achieve brilliant photos but to be successful in this job you will need to: Provide an excellent all-round customer service experience for clients Maintain a great relationship with current client base and enjoy meeting new people Make everyone smile, from babies and children to adults Be enthusiastic and energetic with a pleasant manner and professional demeanour Be happy to work both as part of a small team and also independently Be flexible in working times; early starts are sometimes necessary particularly through the autumn term Experience photographing in schools an advantage but not essential Be happy to travel and have more than twelve months driving experience with full UK license Be willing to undergo a DBS check and provide two referees, prior to starting with us School Photographer Sales Representative role includes: New business development (business-to-business sales): Get together with other like-minded Photographers and work as a team to drive forward sales Plan and carry out a sales strategy (we ll show you how!) reporting your fantastic results to our Head Office Chat to our clients, get to know them, keep them up to date with our latest products and services Rebook existing customers You will enjoy the following benefits of the role: Term-time: enjoy school holidays, weekends and quieter times of the academic year when there is little or no photography Starting monthly salary: £1,425 paid on a monthly basis. In addition, commission is generated from the sale of photographs taken by you. If your commission exceeds your annual salary a balancing payment is due. There is the opportunity to earn extra money during quieter periods with our university graduation team Company vehicle: you may be provided with a taxed, insured and maintained company vehicle which will be discussed at interview Equipment: full photographic equipment is provided Expense reimbursement: we reimburse all authorized business-related expenses Pension scheme: after 3 months of service we will enrol you in the Pension scheme (you can opt-in sooner). Life cover also becomes available on the 1st of August after one year s service Professional training: we provide full training at the start of employment and on-going training and support. Training includes Health & Safety and Manual Handling. We will give you great, industry leading field-based training for the role to ensure you succeed FOR YOUR APPLICATION TO BE SUCCESSFUL YOU MUST ATTACH A COVERING LETTER INCLUDING: Your postal code / full address Your date of birth (this is for vehicle insurance purposes) Any endorsements on your driving licence (you must hold a UK driving licence) Any other points which you believe would assist your application, including any previous experience working with children Thanks for reading our advert. If you are excited about the role we d love to hear from you so click on APPLY today and send us a copy of your CV. We can t wait to see it! Deadline for applications 12th March.
Title - Workday Practice Engagement Director Location: UK, Europe Job Description: Infosys is seeking a dynamic Workday Sales Lead / Manager to spearhead our sales initiatives, drive revenue growth, and expand our market presence within the Workday ecosystem. This individual will be responsible for building a robust sales pipeline, establishing sales infrastructure, and developing strategic partnerships. With a strong background in sales and a deep network of decision-makers within the Workday ecosystem, the ideal candidate will play a pivotal role in shaping our sales strategy and achieving our ambitious growth targets. Job Responsibilities: Client relationship management and business development: manage client relationships, build a portfolio up to $20MM+, own the opportunity management cycle: Prospect-Evaluate-Propose-Close Develop and execute sales strategies to achieve revenue and sales targets for Workday solutions. Align with Workday Account Executives to effectively communicate Infosys's unique go-to-market strategy, differentiate Infosys from our competitors, and identify all opportunities where Infosys is best positioned to engage and win new business Partner with Infosys Client Managers, Relationship Managers, Sales Professionals, and consulting staff to generate new leads for the purpose of generating qualified 'sourced' opportunities in which you will drive all pre-sales activities Develop HCM and Financials implementation strategies for our customers and prospects including project delivery strategy, implementation support, and managed support solutions Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client Stay updated on the latest Workday technologies and industry trends to provide clients with cutting-edge solutions. Demonstrate relevant thought leadership, overall strategic direction, and achieve sales and practice profitability targets Cross-sell with our traditional consulting services and solutions Required Qualification: 7+ years' experience selling Workday professional services/consulting services Hands-on experience with proposal creation and leading proposal presentations Ability to articulate a broader value proposition that includes the full scope of Workday, HR & Finance Transformation, Change Management and other advanced services and/or technologies Ability to work within a matrixed environment working across lines of business, client managers and key consultants Experience in driving strategic sales strategies designed for the C-suite level Preferred Qualification: Consulting leadership experience with Workday or PeopleSoft/Oracle, SAP, Infor/Lawson, Dayforce, UltiPro, ADP or similar - Workday highly preferred Outstanding leadership, communication, and presentation skills are essential Proven track record for successfully achieving sales quota Ability to build strong relationships within the prospective organization inclusive of identifying and cultivating a strong coach within the account About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps
Feb 12, 2025
Full time
Title - Workday Practice Engagement Director Location: UK, Europe Job Description: Infosys is seeking a dynamic Workday Sales Lead / Manager to spearhead our sales initiatives, drive revenue growth, and expand our market presence within the Workday ecosystem. This individual will be responsible for building a robust sales pipeline, establishing sales infrastructure, and developing strategic partnerships. With a strong background in sales and a deep network of decision-makers within the Workday ecosystem, the ideal candidate will play a pivotal role in shaping our sales strategy and achieving our ambitious growth targets. Job Responsibilities: Client relationship management and business development: manage client relationships, build a portfolio up to $20MM+, own the opportunity management cycle: Prospect-Evaluate-Propose-Close Develop and execute sales strategies to achieve revenue and sales targets for Workday solutions. Align with Workday Account Executives to effectively communicate Infosys's unique go-to-market strategy, differentiate Infosys from our competitors, and identify all opportunities where Infosys is best positioned to engage and win new business Partner with Infosys Client Managers, Relationship Managers, Sales Professionals, and consulting staff to generate new leads for the purpose of generating qualified 'sourced' opportunities in which you will drive all pre-sales activities Develop HCM and Financials implementation strategies for our customers and prospects including project delivery strategy, implementation support, and managed support solutions Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client Stay updated on the latest Workday technologies and industry trends to provide clients with cutting-edge solutions. Demonstrate relevant thought leadership, overall strategic direction, and achieve sales and practice profitability targets Cross-sell with our traditional consulting services and solutions Required Qualification: 7+ years' experience selling Workday professional services/consulting services Hands-on experience with proposal creation and leading proposal presentations Ability to articulate a broader value proposition that includes the full scope of Workday, HR & Finance Transformation, Change Management and other advanced services and/or technologies Ability to work within a matrixed environment working across lines of business, client managers and key consultants Experience in driving strategic sales strategies designed for the C-suite level Preferred Qualification: Consulting leadership experience with Workday or PeopleSoft/Oracle, SAP, Infor/Lawson, Dayforce, UltiPro, ADP or similar - Workday highly preferred Outstanding leadership, communication, and presentation skills are essential Proven track record for successfully achieving sales quota Ability to build strong relationships within the prospective organization inclusive of identifying and cultivating a strong coach within the account About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps
Join us in transforming data into insightful solutions. Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project. Our People are subject matter experts. We understand our client's challenges and we've got the experience and knowledge to solve them. Our talented team has a deep understanding of the unique challenges of the industry - we can empathise, engage, and speak the same language as our clients. Our Vision is to be the leading platform for automating data flows. Our Mission is to empower business users within Financial Institutions to build automated processes that deliver trusted data. Our Values were created by our people, and speak to both who we are, and who we aspire to be. Ambition is in our DNA, and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference. The Role As Content Lead in the Marketing team, you are responsible for global content and storytelling, along with the associated planning and execution. The role is pivotal in shaping our reputation, strengthening client engagement through compelling content, as well as driving lead and demand generation. You will work closely with the Marketing team as well as relevant internal stakeholders to create and manage high quality, multimedia content across all channels, ensuring it aligns with our brand voice and business objectives. You may also be required to work with freelancers and external agencies on occasion. Key Responsibilities Lead Xceptor's global content and storytelling, including the development and execution of a sustained content calendar that aligns with business and marketing goals. Collaborate and coordinate with key internal stakeholders, including but not limited to the product, sales, client success and delivery teams to produce content that effectively supports the marketing funnel. Create steady flow of high-quality, engaging content across multimedia formats and channels, including but not limited to blog posts, whitepapers, case studies, eBooks, infographics, videos, and social media posts. Drive innovation across content mix, formats, channels and tone. Optimize content for SEO and user engagement through keyword research and integration into content. Monitor user engagement metrics and implement strategies to enhance content performance. Manage and optimize content distribution across multiple channels (website, email, social media, etc.). Stay up-to-date with industry trends and incorporate relevant topics into the content calendar. Ensure timely delivery and alignment with broader business strategies. Manage relationships with freelancers and/or external agencies where required. Required Education & Experience Bachelor's degree in Marketing, Communications, Journalism, or a related field. 6-8 years of experience in content development, strategic and creative communications, and social media (preferably in the Fintech SaaS industry). Proven track record of creating and managing successful content campaigns. Exceptional writing, editing, and proofreading skills, with storytelling capabilities across print, digital and video formats. Familiarity with SEO and content management systems (CMS). Excellent project management and organizational skills. Ability to work independently and as part of a team, with experience working effectively with executives and clients to develop impactful content. Creative thinker with a passion for storytelling. Analytical acumen, with ability to leverage data to optimize content effectiveness. Teamwork Customer Centricity Communication with Impact Strategic Orientation Results Driven Leading People Developing People Additional Information This is a great opportunity to join an innovative, fast-paced, highly collaborative, and forward-thinking organisation, during a significant growth phase. Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law. Please note: Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks. If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods. Apply for this Job Required We're ambitious and innovative, empowered to collaborate effectively to deliver quality outcomes for each of our clients. These are the values that drive who we are and how we work.
Feb 12, 2025
Full time
Join us in transforming data into insightful solutions. Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project. Our People are subject matter experts. We understand our client's challenges and we've got the experience and knowledge to solve them. Our talented team has a deep understanding of the unique challenges of the industry - we can empathise, engage, and speak the same language as our clients. Our Vision is to be the leading platform for automating data flows. Our Mission is to empower business users within Financial Institutions to build automated processes that deliver trusted data. Our Values were created by our people, and speak to both who we are, and who we aspire to be. Ambition is in our DNA, and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference. The Role As Content Lead in the Marketing team, you are responsible for global content and storytelling, along with the associated planning and execution. The role is pivotal in shaping our reputation, strengthening client engagement through compelling content, as well as driving lead and demand generation. You will work closely with the Marketing team as well as relevant internal stakeholders to create and manage high quality, multimedia content across all channels, ensuring it aligns with our brand voice and business objectives. You may also be required to work with freelancers and external agencies on occasion. Key Responsibilities Lead Xceptor's global content and storytelling, including the development and execution of a sustained content calendar that aligns with business and marketing goals. Collaborate and coordinate with key internal stakeholders, including but not limited to the product, sales, client success and delivery teams to produce content that effectively supports the marketing funnel. Create steady flow of high-quality, engaging content across multimedia formats and channels, including but not limited to blog posts, whitepapers, case studies, eBooks, infographics, videos, and social media posts. Drive innovation across content mix, formats, channels and tone. Optimize content for SEO and user engagement through keyword research and integration into content. Monitor user engagement metrics and implement strategies to enhance content performance. Manage and optimize content distribution across multiple channels (website, email, social media, etc.). Stay up-to-date with industry trends and incorporate relevant topics into the content calendar. Ensure timely delivery and alignment with broader business strategies. Manage relationships with freelancers and/or external agencies where required. Required Education & Experience Bachelor's degree in Marketing, Communications, Journalism, or a related field. 6-8 years of experience in content development, strategic and creative communications, and social media (preferably in the Fintech SaaS industry). Proven track record of creating and managing successful content campaigns. Exceptional writing, editing, and proofreading skills, with storytelling capabilities across print, digital and video formats. Familiarity with SEO and content management systems (CMS). Excellent project management and organizational skills. Ability to work independently and as part of a team, with experience working effectively with executives and clients to develop impactful content. Creative thinker with a passion for storytelling. Analytical acumen, with ability to leverage data to optimize content effectiveness. Teamwork Customer Centricity Communication with Impact Strategic Orientation Results Driven Leading People Developing People Additional Information This is a great opportunity to join an innovative, fast-paced, highly collaborative, and forward-thinking organisation, during a significant growth phase. Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law. Please note: Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks. If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods. Apply for this Job Required We're ambitious and innovative, empowered to collaborate effectively to deliver quality outcomes for each of our clients. These are the values that drive who we are and how we work.
Are you ready to lead a dynamic sales team and drive growth in the asset management industry? Join us as the Head of Asset Management Sales at FE fundinfo and make a significant impact on our global sales strategy. In this role, you'll have the opportunity to shape and execute a comprehensive sales strategy, working with a high-performing team to drive market expansion and maintain our competitive edge. You'll be at the forefront of exciting projects, collaborating with product teams to bring the voice of the customer into our roadmap and driving demand in partnership with marketing and business development representatives. Your key responsibilities as a Head of Asset Management Sales will include: Leadership: Drive pipeline, bookings, and achieve targets through programmatic execution of GTM plans. Create and execute detailed territory planning to optimize growth. Partner with product teams to incorporate customer feedback and drive demand. Lead cross-functional teams for shared execution and executive support. Develop and implement key channel and partner relationships. Provide insights on potential acquisitions and integrate sales teams. Sales Excellence: Achieve bookings targets and ensure accurate business forecasting using CRM systems. Leverage sales methodologies (e.g., MEDDPICC, Miller Heiman) to drive performance. Use data-driven insights to refine sales tactics and improve efficiency. Collaborate with product and marketing teams to enhance sales team knowledge. Team Management: Lead, mentor, and develop a high-performing global sales team. Foster a collaborative environment with a focus on accountability and continuous improvement. Set OKRs, provide feedback, and celebrate successes. Strategize with BDR teams for proactive outreach and lead generation. Customer Relationship Management: Build and nurture high-level client and partner relationships. Maintain strong executive relationships with key clients. Develop and implement customer retention strategies. Collaboration: Work with pre-sales teams to enhance GTM programs and improve win rates. Align with marketing, product development, and customer service for sales initiatives. Support competitor intelligence and develop win strategies. You will need the following experience and skills to join us as a Head of Asset Management Sales: You have experience leading an enterprise-level sales management team, selling complex solutions with multi-year contracts and phased implementation programs. You exhibit unwavering drive and commitment to winning in the market. You possess strong strategic planning abilities with experience developing and implementing sales strategies aligned to market opportunities. You demonstrate exceptional leadership and people management skills. You have an excellent grasp of sales analytics and performance metrics, with a clear understanding of leveraging CRM systems and sales technology platforms. FE fundinfo is a leading investment management technology and data company connecting asset managers to distributors in the UK, Europe, and Asia Pacific. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. At FE fundinfo, we foster a collaborative and innovative work environment. We offer flexible hours, hybrid work options, and regular team events to ensure a healthy work-life balance. Our commitment to continuous learning means you'll have access to various learning opportunities and career development programs. We offer a comprehensive benefits package, including: 25 days of annual leave with the option to buy an extra 5 days each year. Benefit from enhanced paternity, maternity, and shared parental leave. Secure your future with our pension scheme. Advance your career with sponsored learning and development, including formal qualifications. Comprehensive health coverage to keep you and your family protected. Stay fit with discounted gym memberships. Take advantage of the Bike to Work scheme for eco-friendly commuting. Keep your eyes sharp with eye care and flu jab services. Apply now and we'll aim to get back to you with feedback within 5 working days.
Feb 12, 2025
Full time
Are you ready to lead a dynamic sales team and drive growth in the asset management industry? Join us as the Head of Asset Management Sales at FE fundinfo and make a significant impact on our global sales strategy. In this role, you'll have the opportunity to shape and execute a comprehensive sales strategy, working with a high-performing team to drive market expansion and maintain our competitive edge. You'll be at the forefront of exciting projects, collaborating with product teams to bring the voice of the customer into our roadmap and driving demand in partnership with marketing and business development representatives. Your key responsibilities as a Head of Asset Management Sales will include: Leadership: Drive pipeline, bookings, and achieve targets through programmatic execution of GTM plans. Create and execute detailed territory planning to optimize growth. Partner with product teams to incorporate customer feedback and drive demand. Lead cross-functional teams for shared execution and executive support. Develop and implement key channel and partner relationships. Provide insights on potential acquisitions and integrate sales teams. Sales Excellence: Achieve bookings targets and ensure accurate business forecasting using CRM systems. Leverage sales methodologies (e.g., MEDDPICC, Miller Heiman) to drive performance. Use data-driven insights to refine sales tactics and improve efficiency. Collaborate with product and marketing teams to enhance sales team knowledge. Team Management: Lead, mentor, and develop a high-performing global sales team. Foster a collaborative environment with a focus on accountability and continuous improvement. Set OKRs, provide feedback, and celebrate successes. Strategize with BDR teams for proactive outreach and lead generation. Customer Relationship Management: Build and nurture high-level client and partner relationships. Maintain strong executive relationships with key clients. Develop and implement customer retention strategies. Collaboration: Work with pre-sales teams to enhance GTM programs and improve win rates. Align with marketing, product development, and customer service for sales initiatives. Support competitor intelligence and develop win strategies. You will need the following experience and skills to join us as a Head of Asset Management Sales: You have experience leading an enterprise-level sales management team, selling complex solutions with multi-year contracts and phased implementation programs. You exhibit unwavering drive and commitment to winning in the market. You possess strong strategic planning abilities with experience developing and implementing sales strategies aligned to market opportunities. You demonstrate exceptional leadership and people management skills. You have an excellent grasp of sales analytics and performance metrics, with a clear understanding of leveraging CRM systems and sales technology platforms. FE fundinfo is a leading investment management technology and data company connecting asset managers to distributors in the UK, Europe, and Asia Pacific. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. At FE fundinfo, we foster a collaborative and innovative work environment. We offer flexible hours, hybrid work options, and regular team events to ensure a healthy work-life balance. Our commitment to continuous learning means you'll have access to various learning opportunities and career development programs. We offer a comprehensive benefits package, including: 25 days of annual leave with the option to buy an extra 5 days each year. Benefit from enhanced paternity, maternity, and shared parental leave. Secure your future with our pension scheme. Advance your career with sponsored learning and development, including formal qualifications. Comprehensive health coverage to keep you and your family protected. Stay fit with discounted gym memberships. Take advantage of the Bike to Work scheme for eco-friendly commuting. Keep your eyes sharp with eye care and flu jab services. Apply now and we'll aim to get back to you with feedback within 5 working days.
Deputy Head of Youth Justice Service LB Enfield Salary: HOS1 £58,800 - £77,715 Permanent, Full Time. Location: Thomas Hardy House Reference Number: PEO-001726 Do you see yourself as an ambitious, outcomes driven leader who practices with compassion and humility and strives to achieve high standards without losing sight of how every decision impact on the outcomes for children and families within the service? Can you use your experience and knowledge within the delivery of Youth Justice to support the Head of Service and their management team to continue to drive a high performing service, rated as 'good' by the HMIP inspection to become an outstanding service in the new inspection regime? This is a fantastic opportunity to join a well-resourced service, co-located with Children Services and Community Safety in Enfield town in a state-of-the-art facility. If the idea of joining a richly diverse workforce with a commitment to innovation and creative work with children excites you, we would love to hear from you to join us to make a difference to children in Enfield. About the Role: As Deputy Head of Service, you will provide leadership and support to the Head of Service to drive best practice in the strategic/operational development of a "child first" approach within youth justice and translate this into quality assurance framework and operational delivery. This will include being accountable for Quality Assurance and practice standards within the delivery of Youth Justice; Commissioning Services and ensuring effective service level agreements/matrix management arrangements are in place for Health and Education services and deputising for the Head of Service where necessary. You will be expected to be borough based and a visible and active leader within our co-located Children's Services in Thomas Hardy House in Enfield Town. To be considered for interview, your CV and supporting statement will clearly evidence: Registration with Social Work England or holding an equivalent professional qualification in work with children and families though we will also consider relevant continuous professional development in work with children and families which can reflect the ability to lead a 'child first' approach to youth justice. Knowledge and understanding of effective practice and recent research and best practice in the field of youth justice and social care to prevent offending and reduce extra familial harm. An in-depth knowledge of the legal and statutory framework in which youth justice services operate is required with evidence of successful management within a statutory youth justice setting including oversight of performance and quality standards. For detailed qualifications and requirements, please review the job description and person specification. Contact Details - If you would like a discussion about the role, please contact Head of Youth Justice Service, Linda Crawford: or Tel: . If you have any difficulties accessing this information, please contact Debola Olufon at . Enfield's Social Care Centre of Excellence confirms our commitment to creating and maintaining an environment for new and existing staff to be the best and deliver high quality social work to our most vulnerable children and young people. It brings our recruitment, professional development and support into the one portal for social care staff to see what we have to offer and how we are supporting them to continue to learn and develop on a professional basis. For more information please visit "This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment". We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. Why it's great to work for Enfield Council: An excellent pension through the Local Government Pension Scheme (LGPS). Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. A blend of remote and office-based working for most roles. Interest free season ticket loan repayable over three or ten months. Career development and learning experiences from a range of training courses and learning methods. Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. Health and leisure discounts and tax-free bikes for work. 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. To apply, please visit our website via the button below. Closing Date: 2 nd March 2025
Feb 12, 2025
Full time
Deputy Head of Youth Justice Service LB Enfield Salary: HOS1 £58,800 - £77,715 Permanent, Full Time. Location: Thomas Hardy House Reference Number: PEO-001726 Do you see yourself as an ambitious, outcomes driven leader who practices with compassion and humility and strives to achieve high standards without losing sight of how every decision impact on the outcomes for children and families within the service? Can you use your experience and knowledge within the delivery of Youth Justice to support the Head of Service and their management team to continue to drive a high performing service, rated as 'good' by the HMIP inspection to become an outstanding service in the new inspection regime? This is a fantastic opportunity to join a well-resourced service, co-located with Children Services and Community Safety in Enfield town in a state-of-the-art facility. If the idea of joining a richly diverse workforce with a commitment to innovation and creative work with children excites you, we would love to hear from you to join us to make a difference to children in Enfield. About the Role: As Deputy Head of Service, you will provide leadership and support to the Head of Service to drive best practice in the strategic/operational development of a "child first" approach within youth justice and translate this into quality assurance framework and operational delivery. This will include being accountable for Quality Assurance and practice standards within the delivery of Youth Justice; Commissioning Services and ensuring effective service level agreements/matrix management arrangements are in place for Health and Education services and deputising for the Head of Service where necessary. You will be expected to be borough based and a visible and active leader within our co-located Children's Services in Thomas Hardy House in Enfield Town. To be considered for interview, your CV and supporting statement will clearly evidence: Registration with Social Work England or holding an equivalent professional qualification in work with children and families though we will also consider relevant continuous professional development in work with children and families which can reflect the ability to lead a 'child first' approach to youth justice. Knowledge and understanding of effective practice and recent research and best practice in the field of youth justice and social care to prevent offending and reduce extra familial harm. An in-depth knowledge of the legal and statutory framework in which youth justice services operate is required with evidence of successful management within a statutory youth justice setting including oversight of performance and quality standards. For detailed qualifications and requirements, please review the job description and person specification. Contact Details - If you would like a discussion about the role, please contact Head of Youth Justice Service, Linda Crawford: or Tel: . If you have any difficulties accessing this information, please contact Debola Olufon at . Enfield's Social Care Centre of Excellence confirms our commitment to creating and maintaining an environment for new and existing staff to be the best and deliver high quality social work to our most vulnerable children and young people. It brings our recruitment, professional development and support into the one portal for social care staff to see what we have to offer and how we are supporting them to continue to learn and develop on a professional basis. For more information please visit "This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment". We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. Why it's great to work for Enfield Council: An excellent pension through the Local Government Pension Scheme (LGPS). Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. A blend of remote and office-based working for most roles. Interest free season ticket loan repayable over three or ten months. Career development and learning experiences from a range of training courses and learning methods. Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. Health and leisure discounts and tax-free bikes for work. 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. To apply, please visit our website via the button below. Closing Date: 2 nd March 2025
Application For: Head of Sales - UK (DCLonHOSU) Fields marked with are required Title: First name: Last name: E-mail address: Address: City: Postcode: Preferred contact number: Upload your CV Drag and drop your CV here, or click to browse Job Title: Head of Sales - UK Job Reference: DCLonHOSU Earnings: Full Job Description Title: Head of Sales UK Location - flexible in the UK. Travel required. Welcome to Staycity Group , a thriving and rapidly expanding aparthotel operator making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with 35 exceptional properties across iconic European cities like London, Dublin, Berlin, Edinburgh, Paris, and Venice. Are you someone who thrives in a high-paced, evolving environment where ambiguity is met with enthusiasm and determination? Do you have an insatiable curiosity, an empathetic nature, and a genuine passion for growing with, and supporting others? At Staycity Group, we're not just an aparthotel group; we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Staycity Aparthotels is actively seeking a driven and visionary individual to join our team as the Head of Sales-UK . This individual will play a pivotal role in shaping our sales organisation and propelling our revenue to unprecedented heights. This leadership position offers an exciting opportunity to architect and execute a robust sales strategy, driving growth across diverse markets throughout the UK. The ideal candidate will thrive in an evolving and fast-paced environment, possessing a proven track record of success in building and scaling high-performing sales teams. You will be responsible for driving sales initiatives, exploring new market opportunities, and strategically positioning our products and services to outperform competitors. Additionally, you will leverage your exceptional negotiation skills to navigate complex deals and secure key partnerships that drive revenue growth and market expansion. If you are passionate about driving sales excellence, fostering innovation, and leading teams to unprecedented success, we invite you to join us on this exciting journey as the Head of Sales-UK . This role will manage all sales teams across the UK and will involve weekly travel. Benefits: We want you and your loved ones to thrive, we'll support your health, wellness, learning and development and if you decide it's time to start or grow a family rest assured we celebrate that too: Paid Maternity, Surrogacy, Adoptive & Paternity leave Annual Bonus, based on your contribution and impact Discounted rates for overnight stays for you, and your family and friends Refer and earn scheme if you successfully refer a friend to work with us Cycle to work scheme- to support a healthy lifestyle and our planet (only applicable in Ireland/UK) Education Support to help you foster new skills, build confidence and flourish Volunteer days: 2 paid volunteer days per year to support causes in your local community EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP) Long service rewards What you can do for us Own all plans and strategies for developing business and achieving the company's sales goals Assists in the development of the sales plan. Prepares forecasts and KPI reporting for the sales leaders, CCO, and upper management, for use in organizational planning, financial forecasting, budget setting and strategic planning. Land and expand: build processes and funnel for manual top-down reach out, onboarding, activation, and expansion Promote the product and personally help close the largest deals Work collaboratively across teams - including Finance, Marketing, Revenue, SRC, and Operations Establish the inbound lead requirements needed to meet your sales objectives Provide full visibility into the sales pipeline at every stage of development Establish and foster partnerships and relationships with key customers both externally and internally Lead a talented team of sales managers and executives. With a strong focus on collaboration and innovation, you will empower your direct reports to excel in their roles and collectively achieve ambitious sales targets Required Skills and Experience 5 years of relevant sales experience including management level Possess extensive knowledge of sales principles and practices, and an ability to coach others on them Willingness to travel is essential Strong analytical and quantitative skills; using hard data and metrics to back up assumptions, and recommendations, and drive actions. Proven ability to influence cross-functional teams Strength in problem-solving and issue resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. Strong leadership and team-building skills If you possess the ability to navigate through challenges with a blend of kindness and clarity, backed by data-driven decision-making skills, we'd love to hear from you! Whether you're a seasoned expert or someone with a burning desire to grow and learn, we believe that variety is the spice of life, and there's a place for you in our vibrant team. So, join us in this exciting and ever-evolving journey, where you'll be supported, inspired, and encouraged to reach your full potential. Let's make the world a little brighter, one guest at a time. Start your Staycity Group journey today! Take the leap and click "apply" now!
Feb 12, 2025
Full time
Application For: Head of Sales - UK (DCLonHOSU) Fields marked with are required Title: First name: Last name: E-mail address: Address: City: Postcode: Preferred contact number: Upload your CV Drag and drop your CV here, or click to browse Job Title: Head of Sales - UK Job Reference: DCLonHOSU Earnings: Full Job Description Title: Head of Sales UK Location - flexible in the UK. Travel required. Welcome to Staycity Group , a thriving and rapidly expanding aparthotel operator making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with 35 exceptional properties across iconic European cities like London, Dublin, Berlin, Edinburgh, Paris, and Venice. Are you someone who thrives in a high-paced, evolving environment where ambiguity is met with enthusiasm and determination? Do you have an insatiable curiosity, an empathetic nature, and a genuine passion for growing with, and supporting others? At Staycity Group, we're not just an aparthotel group; we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Staycity Aparthotels is actively seeking a driven and visionary individual to join our team as the Head of Sales-UK . This individual will play a pivotal role in shaping our sales organisation and propelling our revenue to unprecedented heights. This leadership position offers an exciting opportunity to architect and execute a robust sales strategy, driving growth across diverse markets throughout the UK. The ideal candidate will thrive in an evolving and fast-paced environment, possessing a proven track record of success in building and scaling high-performing sales teams. You will be responsible for driving sales initiatives, exploring new market opportunities, and strategically positioning our products and services to outperform competitors. Additionally, you will leverage your exceptional negotiation skills to navigate complex deals and secure key partnerships that drive revenue growth and market expansion. If you are passionate about driving sales excellence, fostering innovation, and leading teams to unprecedented success, we invite you to join us on this exciting journey as the Head of Sales-UK . This role will manage all sales teams across the UK and will involve weekly travel. Benefits: We want you and your loved ones to thrive, we'll support your health, wellness, learning and development and if you decide it's time to start or grow a family rest assured we celebrate that too: Paid Maternity, Surrogacy, Adoptive & Paternity leave Annual Bonus, based on your contribution and impact Discounted rates for overnight stays for you, and your family and friends Refer and earn scheme if you successfully refer a friend to work with us Cycle to work scheme- to support a healthy lifestyle and our planet (only applicable in Ireland/UK) Education Support to help you foster new skills, build confidence and flourish Volunteer days: 2 paid volunteer days per year to support causes in your local community EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP) Long service rewards What you can do for us Own all plans and strategies for developing business and achieving the company's sales goals Assists in the development of the sales plan. Prepares forecasts and KPI reporting for the sales leaders, CCO, and upper management, for use in organizational planning, financial forecasting, budget setting and strategic planning. Land and expand: build processes and funnel for manual top-down reach out, onboarding, activation, and expansion Promote the product and personally help close the largest deals Work collaboratively across teams - including Finance, Marketing, Revenue, SRC, and Operations Establish the inbound lead requirements needed to meet your sales objectives Provide full visibility into the sales pipeline at every stage of development Establish and foster partnerships and relationships with key customers both externally and internally Lead a talented team of sales managers and executives. With a strong focus on collaboration and innovation, you will empower your direct reports to excel in their roles and collectively achieve ambitious sales targets Required Skills and Experience 5 years of relevant sales experience including management level Possess extensive knowledge of sales principles and practices, and an ability to coach others on them Willingness to travel is essential Strong analytical and quantitative skills; using hard data and metrics to back up assumptions, and recommendations, and drive actions. Proven ability to influence cross-functional teams Strength in problem-solving and issue resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. Strong leadership and team-building skills If you possess the ability to navigate through challenges with a blend of kindness and clarity, backed by data-driven decision-making skills, we'd love to hear from you! Whether you're a seasoned expert or someone with a burning desire to grow and learn, we believe that variety is the spice of life, and there's a place for you in our vibrant team. So, join us in this exciting and ever-evolving journey, where you'll be supported, inspired, and encouraged to reach your full potential. Let's make the world a little brighter, one guest at a time. Start your Staycity Group journey today! Take the leap and click "apply" now!
Senior Product Marketing Manager - Information Services Location: Holborn, London, UK. About Argus Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets. Headquartered in London with over 1,400 staff, Argus is an independent media organisation with 30 offices in the world's principal commodity trading hubs. Companies, trading firms and governments in 160 countries around the world trust Argus data to make decisions, analyse situations, manage risk, facilitate trading and for long-term planning. Argus prices are used as trusted benchmarks around the world for pricing transportation, commodities and energy. Founded in 1970, Argus remains a privately held UK-registered company owned by employee shareholders and global growth equity firm General Atlantic. Argus Media is committed to ensuring career and personal growth for all its staff and provides extensive training and career development opportunities, as well as participation in employee-led initiatives, including a women's network. Our core values are Excellence, Integrity, Partnership and Inclusivity. What will you be doing? In recent years Argus has expanded coverage beyond daily price reporting into analytics and forecasting, which is now a key area for achieving commercial targets in the years ahead. Argus Consulting Services and Argus Data Science functions provide forward looking analytical capabilities that complement the traditional price reporting Argus business. These portfolios have unique technical capabilities, different target personas and value drivers. This strategic marketing role is central to achieving the high commercial growth expectations by driving a consistent message and standardised approach to the way we promote each portfolio across all marketing activities. In this newly created role you will be responsible for translating business objectives into marketing strategies and working with marketing colleagues to implement actionable go-to-market plans to ensure that customer satisfaction, brand perception, customer acquisition and retention goals are achieved. You should be an innovator and challenge our way of thinking, to inspire both marketing colleagues and the wider business to succeed. You will be the marketing subject matter expert for Argus Consulting Services and Argus Data Science, as well as taking ownership for other corporate non-sector projects and initiatives when required. Reporting directly to the VP Product Marketing, ideal candidates will be proactive, critical thinkers who radiate a can-do attitude, capable of working through a matrixed organization to deliver marketing programs that build brand position and produce high quality sales leads. A strong ability to communicate and collaborate is essential for success in the role. Key Responsibilities Build and embed strong and consistent use of high level value propositions for each portfolio. Drive a consistency approach to the marketing activities delivered via colleagues in Product and Regional Marketing through key delivery channels, such as the website, collateral and campaigns. Create innovative collateral that successfully demonstrate Argus' capabilities within each portfolio. Build templates that can be utilised by Product and Regional Marketing in order to bring greater efficiency and consistency when promoting each portfolio. Build a cross-sector, high-level marketing road maps that capture new product developments, and then collaborate with relevant marketing colleagues to ensure consistent implementation. Be the champion for your portfolios, collaborating with product and regional marketing to drive consistency, repeatability and better integration of each portfolio within the Product and Regional Marketing strategies. Educating marketing colleagues on best practices for marketing across each portfolio. Analyse marketing data reports for each of your portfolios to improve sales lead conversion rates to revenue capture. Identify new cross sector opportunities, such as industry associations and 3rd party events. Become fluent in the technical vocabulary for each portfolio and the delivery platforms associated with each. Own senior stakeholder relationships across each function, disseminating key messages and nurturing joined up thinking. Develop an understanding of the competitive landscape and engage with internal stakeholders to best position the value of Argus' offering. Demonstrate nimble work habits whereby you seize upon fast-breaking market trends or movements to enable timely and topical marketing activities. Take ownership of ad-hoc corporate projects and initiatives that require marketing support. Skills and Experience Have strong B2B product marketing experience, preferably in B2B SaaS/Technology; international marketing experience is an advantage. Have a strong command of the English language and an appreciation for the written word; excellent English written, and communication skills are a must. Are naturally curious and are interested to learn about commodity markets and price reporting agencies, with a base-level knowledge of the markets that Argus serves. Have a proven record of developing innovative, high performing content marketing assets that effectively capture audience interest. Have a strong commercial background, understanding of demand generation principles and developing go-to-market strategies. Experienced in working with marketing automation and CRM software, and know how to leverage these tools to accomplish marketing goals and deliver insights. You are self-directed to continuously adapt to achieve strategic goals. Have high attention to detail and produce quality work in a timely manner. Are willing to work with people at all levels of the organization-from the CEO to the interns. Thrive on building substantive internal and external relationships, working as part of a team and continuously learning. Are excited to solve problems from start to finish: identify causes, recommend solution, and implement. Believe in Passion, Integrity, Excellence and Results. Success Metrics Marketing-contributed Revenue. Content quality - engagement. Efficiency - can produce a high quantity of assets and manage multiple initiatives. Internal customer satisfaction. Sales' utilisation of Product Marketing materials to support buyer conversations/interactions. Database growth/health. Pipeline acceleration impact (e.g. sales/prospect adoption, engagement, conversion, velocity). Key Requirements Minimum 7 years related B2B marketing experience, ideally in product marketing, in commodity markets. Able to navigate a complex environment involving stakeholders in various business functions and regions. Able to balance the desires of the stakeholders with the needs of the Argus business and marketing objectives. Commercially driven and ambitious to prove the ROI of marketing campaigns. Complex project management experience. A bachelor's degree in a related field (preferably in marketing). Metric driven and can draw insight from complex marketing data to feed into marketing strategies. Pragmatic and good at building strong relationships across multiple teams, including with sales, business leaders, marketing and with content experts. Ability to effectively communicate marketing strategies and tactical plans to leaders and stakeholders. Strong written communication and analytical skills. Others: energetic/positive, good communicator, detail and result oriented, planning and management skills, readily adaptable to changing market and organizational requirements, customer focused, and goal/results oriented. What's in it for you Our rapidly growing, award-winning business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers. Argus recognizes and rewards successful performance and as an Investor in People, we promote professional development and retain a high-performing team committed to building our success. Competitive salary and company bonus scheme. Group pension scheme. Group healthcare and life assurance scheme. Flexible working environment. 25 days holiday with annual increase up to 30 days. Subsidised gym membership. Season ticket travel loans. Cycle to work scheme. Extensive internal and external training. For more details about the company and to apply please make sure you upload your CV via our website: . By submitting your job application, you automatically acknowledge and consent to the collection, use and/or disclosure of your personal data to the Company. Argus is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.
Feb 12, 2025
Full time
Senior Product Marketing Manager - Information Services Location: Holborn, London, UK. About Argus Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets. Headquartered in London with over 1,400 staff, Argus is an independent media organisation with 30 offices in the world's principal commodity trading hubs. Companies, trading firms and governments in 160 countries around the world trust Argus data to make decisions, analyse situations, manage risk, facilitate trading and for long-term planning. Argus prices are used as trusted benchmarks around the world for pricing transportation, commodities and energy. Founded in 1970, Argus remains a privately held UK-registered company owned by employee shareholders and global growth equity firm General Atlantic. Argus Media is committed to ensuring career and personal growth for all its staff and provides extensive training and career development opportunities, as well as participation in employee-led initiatives, including a women's network. Our core values are Excellence, Integrity, Partnership and Inclusivity. What will you be doing? In recent years Argus has expanded coverage beyond daily price reporting into analytics and forecasting, which is now a key area for achieving commercial targets in the years ahead. Argus Consulting Services and Argus Data Science functions provide forward looking analytical capabilities that complement the traditional price reporting Argus business. These portfolios have unique technical capabilities, different target personas and value drivers. This strategic marketing role is central to achieving the high commercial growth expectations by driving a consistent message and standardised approach to the way we promote each portfolio across all marketing activities. In this newly created role you will be responsible for translating business objectives into marketing strategies and working with marketing colleagues to implement actionable go-to-market plans to ensure that customer satisfaction, brand perception, customer acquisition and retention goals are achieved. You should be an innovator and challenge our way of thinking, to inspire both marketing colleagues and the wider business to succeed. You will be the marketing subject matter expert for Argus Consulting Services and Argus Data Science, as well as taking ownership for other corporate non-sector projects and initiatives when required. Reporting directly to the VP Product Marketing, ideal candidates will be proactive, critical thinkers who radiate a can-do attitude, capable of working through a matrixed organization to deliver marketing programs that build brand position and produce high quality sales leads. A strong ability to communicate and collaborate is essential for success in the role. Key Responsibilities Build and embed strong and consistent use of high level value propositions for each portfolio. Drive a consistency approach to the marketing activities delivered via colleagues in Product and Regional Marketing through key delivery channels, such as the website, collateral and campaigns. Create innovative collateral that successfully demonstrate Argus' capabilities within each portfolio. Build templates that can be utilised by Product and Regional Marketing in order to bring greater efficiency and consistency when promoting each portfolio. Build a cross-sector, high-level marketing road maps that capture new product developments, and then collaborate with relevant marketing colleagues to ensure consistent implementation. Be the champion for your portfolios, collaborating with product and regional marketing to drive consistency, repeatability and better integration of each portfolio within the Product and Regional Marketing strategies. Educating marketing colleagues on best practices for marketing across each portfolio. Analyse marketing data reports for each of your portfolios to improve sales lead conversion rates to revenue capture. Identify new cross sector opportunities, such as industry associations and 3rd party events. Become fluent in the technical vocabulary for each portfolio and the delivery platforms associated with each. Own senior stakeholder relationships across each function, disseminating key messages and nurturing joined up thinking. Develop an understanding of the competitive landscape and engage with internal stakeholders to best position the value of Argus' offering. Demonstrate nimble work habits whereby you seize upon fast-breaking market trends or movements to enable timely and topical marketing activities. Take ownership of ad-hoc corporate projects and initiatives that require marketing support. Skills and Experience Have strong B2B product marketing experience, preferably in B2B SaaS/Technology; international marketing experience is an advantage. Have a strong command of the English language and an appreciation for the written word; excellent English written, and communication skills are a must. Are naturally curious and are interested to learn about commodity markets and price reporting agencies, with a base-level knowledge of the markets that Argus serves. Have a proven record of developing innovative, high performing content marketing assets that effectively capture audience interest. Have a strong commercial background, understanding of demand generation principles and developing go-to-market strategies. Experienced in working with marketing automation and CRM software, and know how to leverage these tools to accomplish marketing goals and deliver insights. You are self-directed to continuously adapt to achieve strategic goals. Have high attention to detail and produce quality work in a timely manner. Are willing to work with people at all levels of the organization-from the CEO to the interns. Thrive on building substantive internal and external relationships, working as part of a team and continuously learning. Are excited to solve problems from start to finish: identify causes, recommend solution, and implement. Believe in Passion, Integrity, Excellence and Results. Success Metrics Marketing-contributed Revenue. Content quality - engagement. Efficiency - can produce a high quantity of assets and manage multiple initiatives. Internal customer satisfaction. Sales' utilisation of Product Marketing materials to support buyer conversations/interactions. Database growth/health. Pipeline acceleration impact (e.g. sales/prospect adoption, engagement, conversion, velocity). Key Requirements Minimum 7 years related B2B marketing experience, ideally in product marketing, in commodity markets. Able to navigate a complex environment involving stakeholders in various business functions and regions. Able to balance the desires of the stakeholders with the needs of the Argus business and marketing objectives. Commercially driven and ambitious to prove the ROI of marketing campaigns. Complex project management experience. A bachelor's degree in a related field (preferably in marketing). Metric driven and can draw insight from complex marketing data to feed into marketing strategies. Pragmatic and good at building strong relationships across multiple teams, including with sales, business leaders, marketing and with content experts. Ability to effectively communicate marketing strategies and tactical plans to leaders and stakeholders. Strong written communication and analytical skills. Others: energetic/positive, good communicator, detail and result oriented, planning and management skills, readily adaptable to changing market and organizational requirements, customer focused, and goal/results oriented. What's in it for you Our rapidly growing, award-winning business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers. Argus recognizes and rewards successful performance and as an Investor in People, we promote professional development and retain a high-performing team committed to building our success. Competitive salary and company bonus scheme. Group pension scheme. Group healthcare and life assurance scheme. Flexible working environment. 25 days holiday with annual increase up to 30 days. Subsidised gym membership. Season ticket travel loans. Cycle to work scheme. Extensive internal and external training. For more details about the company and to apply please make sure you upload your CV via our website: . By submitting your job application, you automatically acknowledge and consent to the collection, use and/or disclosure of your personal data to the Company. Argus is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.
Credit Control Supervisor Yate - Office-based role Full-time, Permanent (37.5 hours per week, Monday-Friday) Our client is looking for an experienced Credit Control Supervisor to join their busy accounts team in their office in Yate. They are one of the largest independent foodservice companies in the South West. They supply a full range of frozen, chilled and ambient foods together with an extensive range of non-food catering products. Benefits include: 20 days holiday + bank Holidays, increasing to 25 days with length of service Workplace Pension Scheme Life Assurance Scheme - enrolment from day 1 of employment Income Protection Scheme - enrolment from day 1 of employment Access to Employee Health Assured Program (EAP) Staff discount on company goods Free onsite car parking and covered bicycle rack Free annual eye test The role Reporting to the Accounts Manager, the Credit Control Supervisor is responsible for overseeing and monitoring the activities and performance of the credit control team to ensure company standards are adhered to. This role requires strong interpersonal skills to operate effectively at all levels within the organisation and with external parties. The main purpose of the credit control department is to collect unpaid money from individuals or customers who have failed to process payments on time. Key responsibilities: Effectively manage and motivate the credit control team helping them to reach targets Delegate responsibility for customer accounts to credit control team Chase debt on allocated ledger Maintain accurate records of all chasing activity Deal with customer queries and communicate with other departments to get them resolved Run weekly and monthly statements Collect payments directly from customers Daily allocation from bank statements Manage the Direct Debit process Ensure the telephone is answered in a timely manner Regularly contact customers to ensure all relevant debts are managed as necessary Handle disputed bills and negotiate to bring payment within agreed terms Review credit and insurance limits Highlight any customer account issues to the head of accounts Follow all HR requirements in relation to disciplinary, absence management and return to wok situations and issue staff records to the HR department in a timely manner Skills & Attributes The Credit Control Supervisor will be expected to have the following skills and attributes: Good team management / supervisory skills with the ability to keep a team motivated Excellent attention to detail and able to apply a high level of accuracy at all times Confident and the able to place pressure tactfully on individuals and customers who owe money Strong negotiation skills Ability to work alone with minimum supervision as well as part of a team Excellent written and verbal communication skills Ability to remain calm under pressure and to work to deadlines Honest, reliable, trustworthy character with a strong work ethic and a flexible and adaptable attitude to work Friendly, helpful, disposition with excellent customer service skills. Ease of building report with others Good level of numeracy and literacy skills Computer literate with proficient use of Microsoft office and the company's internal lady lodge system Clear understanding of the need for quality and the benefits of compliance. Good organisational and time management skills Knowledge of the consumer credit act All applicants must provide proof of eligibility to work in the UK. Our client is an equal opportunity employer, dedicated to a policy of non-discrimination. Only successful applicants will receive a response.
Feb 12, 2025
Full time
Credit Control Supervisor Yate - Office-based role Full-time, Permanent (37.5 hours per week, Monday-Friday) Our client is looking for an experienced Credit Control Supervisor to join their busy accounts team in their office in Yate. They are one of the largest independent foodservice companies in the South West. They supply a full range of frozen, chilled and ambient foods together with an extensive range of non-food catering products. Benefits include: 20 days holiday + bank Holidays, increasing to 25 days with length of service Workplace Pension Scheme Life Assurance Scheme - enrolment from day 1 of employment Income Protection Scheme - enrolment from day 1 of employment Access to Employee Health Assured Program (EAP) Staff discount on company goods Free onsite car parking and covered bicycle rack Free annual eye test The role Reporting to the Accounts Manager, the Credit Control Supervisor is responsible for overseeing and monitoring the activities and performance of the credit control team to ensure company standards are adhered to. This role requires strong interpersonal skills to operate effectively at all levels within the organisation and with external parties. The main purpose of the credit control department is to collect unpaid money from individuals or customers who have failed to process payments on time. Key responsibilities: Effectively manage and motivate the credit control team helping them to reach targets Delegate responsibility for customer accounts to credit control team Chase debt on allocated ledger Maintain accurate records of all chasing activity Deal with customer queries and communicate with other departments to get them resolved Run weekly and monthly statements Collect payments directly from customers Daily allocation from bank statements Manage the Direct Debit process Ensure the telephone is answered in a timely manner Regularly contact customers to ensure all relevant debts are managed as necessary Handle disputed bills and negotiate to bring payment within agreed terms Review credit and insurance limits Highlight any customer account issues to the head of accounts Follow all HR requirements in relation to disciplinary, absence management and return to wok situations and issue staff records to the HR department in a timely manner Skills & Attributes The Credit Control Supervisor will be expected to have the following skills and attributes: Good team management / supervisory skills with the ability to keep a team motivated Excellent attention to detail and able to apply a high level of accuracy at all times Confident and the able to place pressure tactfully on individuals and customers who owe money Strong negotiation skills Ability to work alone with minimum supervision as well as part of a team Excellent written and verbal communication skills Ability to remain calm under pressure and to work to deadlines Honest, reliable, trustworthy character with a strong work ethic and a flexible and adaptable attitude to work Friendly, helpful, disposition with excellent customer service skills. Ease of building report with others Good level of numeracy and literacy skills Computer literate with proficient use of Microsoft office and the company's internal lady lodge system Clear understanding of the need for quality and the benefits of compliance. Good organisational and time management skills Knowledge of the consumer credit act All applicants must provide proof of eligibility to work in the UK. Our client is an equal opportunity employer, dedicated to a policy of non-discrimination. Only successful applicants will receive a response.