This is an exciting opportunity to work within Barchester Healthcare's in-house Legal Team, on a 12-month fixed-term contract, covering maternity leave, with an opportunity for the role to become permanent for the right candidate. Ideally, the successful candidate would be available to start in March 2025 This role will be with a primary focus on commercial and regulatory matters. This is a predominantly remote position with occasional travel to the London office as and when required. The successful candidate will be dealing with the drafting, negotiating and advising the business on a broad range of contracts, data protection matters and assisting with inquest management and other matters of regulatory compliance. The Legal Team takes a hands on approach, and we are therefore looking for a real self-starter with an excellent knowledge of contract law and ideally someone with experience in a regulated sector. This role would be suitable for a practising solicitor who already has in-house legal experience, or is keen to make the move from private practice, and is wishing to have a rewarding career working for one of the UK's largest healthcare providers. The successful candidate will be joining the business during an exciting time of transformation, and this role will provide the opportunity to work in a fast-paced, diverse environment which requires a pragmatic, commercial approach and the ability to work individually, as well as part of a team, on a variety of projects. Experience and qualifications: Be a minimum of 2 years PQE, with a current practising certificate Have strong contract law knowledge, and an understanding of B2B and B2C law Be confident, personable and a great communicator - both in writing and verbally In-house legal experience and/or experience in a top tier law firm is desired but not essential Someone who is proactive, can manage their own caseload and knows how to prioritise matters, with a strong attention to detail Role and responsibilities: This will be a split role between a commercial and regulatory solicitor. The general duties for each are set out under the headings below. Commercial The successful candidate would undertake work in the following areas: Commercial contracts, including Master Services Agreements, Framework Agreements, Supply of Goods and Services Agreements (both Barchester's own and supplier agreements), Marketing Agreements, Consultancy Agreements and Non-Disclosure Agreements Technology contracts, including Software as Service Agreements (SaaS), Software Licences, Software Development Agreements, Managed Service Agreements and Service Level Agreements Data protection work, which will relate to data protection compliance documentation, privacy notices, policy work, DPIAs, DPAs, and electronic marketing advice and co-ordinating the Information Governance Committee Inquests/regulatory The successful candidate would undertake work in the following areas: Case management and progression under the direction of the Director of Nursing Reviewing evidence Interviewing witnesses and drafting statements Drafting instructions to counsel and experts Corresponding with witnesses, experts, counsel and other stakeholders Drafting court documents Drafting legal advice on evidence and case status Rewards Competitive salary 25 days' annual leave (pro-rata), plus bank holidays Remote working, with office time (London) contingent on the needs of the business 7766
Jan 18, 2025
Full time
This is an exciting opportunity to work within Barchester Healthcare's in-house Legal Team, on a 12-month fixed-term contract, covering maternity leave, with an opportunity for the role to become permanent for the right candidate. Ideally, the successful candidate would be available to start in March 2025 This role will be with a primary focus on commercial and regulatory matters. This is a predominantly remote position with occasional travel to the London office as and when required. The successful candidate will be dealing with the drafting, negotiating and advising the business on a broad range of contracts, data protection matters and assisting with inquest management and other matters of regulatory compliance. The Legal Team takes a hands on approach, and we are therefore looking for a real self-starter with an excellent knowledge of contract law and ideally someone with experience in a regulated sector. This role would be suitable for a practising solicitor who already has in-house legal experience, or is keen to make the move from private practice, and is wishing to have a rewarding career working for one of the UK's largest healthcare providers. The successful candidate will be joining the business during an exciting time of transformation, and this role will provide the opportunity to work in a fast-paced, diverse environment which requires a pragmatic, commercial approach and the ability to work individually, as well as part of a team, on a variety of projects. Experience and qualifications: Be a minimum of 2 years PQE, with a current practising certificate Have strong contract law knowledge, and an understanding of B2B and B2C law Be confident, personable and a great communicator - both in writing and verbally In-house legal experience and/or experience in a top tier law firm is desired but not essential Someone who is proactive, can manage their own caseload and knows how to prioritise matters, with a strong attention to detail Role and responsibilities: This will be a split role between a commercial and regulatory solicitor. The general duties for each are set out under the headings below. Commercial The successful candidate would undertake work in the following areas: Commercial contracts, including Master Services Agreements, Framework Agreements, Supply of Goods and Services Agreements (both Barchester's own and supplier agreements), Marketing Agreements, Consultancy Agreements and Non-Disclosure Agreements Technology contracts, including Software as Service Agreements (SaaS), Software Licences, Software Development Agreements, Managed Service Agreements and Service Level Agreements Data protection work, which will relate to data protection compliance documentation, privacy notices, policy work, DPIAs, DPAs, and electronic marketing advice and co-ordinating the Information Governance Committee Inquests/regulatory The successful candidate would undertake work in the following areas: Case management and progression under the direction of the Director of Nursing Reviewing evidence Interviewing witnesses and drafting statements Drafting instructions to counsel and experts Corresponding with witnesses, experts, counsel and other stakeholders Drafting court documents Drafting legal advice on evidence and case status Rewards Competitive salary 25 days' annual leave (pro-rata), plus bank holidays Remote working, with office time (London) contingent on the needs of the business 7766
Job Title - Technical Pre-Sales Delivery Manager Location - Stroud, Gloucestershire (hybrid working) Salary - 50,000 - 60,000 DOE pa + bonus + package (inc. private health care and dental) Contract type - Full time, Permanent Concept have been engaged by a Gloucestershire based MSP working at the forefront of networking and Cisco technology, to recruit an experienced Technical Service Delivery Manager to join their professional services team. This will be a broad role encompassing a range of technical and commercial responsibilities, working closely with management, sales, and technical teams. Key Responsibilities include (but not limited to) Work closely with the Head of Professional Services, receiving mentorship and coaching, and supporting on the delivery and planning of projects and co-ordinating resource. Work collaboratively with current and prospect clients to understand technical environments and commercial aspects, to create technical roadmaps. Act as a point of technical escalation for network and infrastructure queries for the sales teams. Assist with the creation of technical design documentation and statement of works. Support the sales teams with tender responses. Candidate Specification We can consider individuals coming from a technical engineering, support, solutions design, presales, or similar background. However, we would need the individual to possess a strong technical understanding of networks and infrastructure. Further requirements include: The ideal candidate will have hands-on experience with key networking technologies, a deep understanding of network security standards, and practical expertise in delivering robust network solutions Network Design and Implementation: Design networks with considerations for switching and backplane capacity (bandwidth). Configure and deploy physical switches, including VLAN setups and Layer 3 functionality. Build, configure, and optimise network components such as switches, firewalls, and wireless networks. Firewall Configuration and Management: Develop and manage firewall policies using industry-leading vendors such as Cisco, Fortinet, or Palo Alto. Ensure network security and functionality by configuring firewalls in alignment with organizational needs. WIFI Solutions Delivery: Design and implement comprehensive WIFI solutions, including controllers and access points. Maintain and optimize wireless networks to ensure reliability and performance. Network Security: Apply base-level security standards (e.g., Cyber Essentials, Cyber Essentials Plus, NIST) to ensure network safety. Assess, enhance, and maintain network security practices in line with industry standards. Technology Expertise: Provide insights into networking tools and platforms, particularly Cisco Meraki and similar technologies. Collaborate with IT teams to ensure seamless integration of network components into the broader infrastructure. Required Skills and Experience: Hands-on experience with key network infrastructure components, including switches, firewalls, WIFI, and servers. Proficiency in VLANs, Layer 3 switching, and network segmentation techniques. Experience with network design and capacity planning. Exposure to security standards (e.g., Cyber Essentials, NIST) and their practical application in network environments. Familiarity with industry-leading firewall vendors, including Cisco, Fortinet, and Palo Alto. Expertise in designing and deploying WIFI solutions, including access point configuration and controller management. Knowledge of Cisco Meraki and its capabilities. Desired Qualifications: Certification in networking (e.g., CCNA, CCNP, or equivalent). Strong understanding of network security frameworks and tools. Experience working in environments with compliance requirements tied to network security standards. This role offers an exciting opportunity to work in a dynamic team, leveraging cutting-edge technologies to deliver secure and high-performance network solutions. For more information on this role, please apply with an up-to-date copy of your CV.
Jan 18, 2025
Full time
Job Title - Technical Pre-Sales Delivery Manager Location - Stroud, Gloucestershire (hybrid working) Salary - 50,000 - 60,000 DOE pa + bonus + package (inc. private health care and dental) Contract type - Full time, Permanent Concept have been engaged by a Gloucestershire based MSP working at the forefront of networking and Cisco technology, to recruit an experienced Technical Service Delivery Manager to join their professional services team. This will be a broad role encompassing a range of technical and commercial responsibilities, working closely with management, sales, and technical teams. Key Responsibilities include (but not limited to) Work closely with the Head of Professional Services, receiving mentorship and coaching, and supporting on the delivery and planning of projects and co-ordinating resource. Work collaboratively with current and prospect clients to understand technical environments and commercial aspects, to create technical roadmaps. Act as a point of technical escalation for network and infrastructure queries for the sales teams. Assist with the creation of technical design documentation and statement of works. Support the sales teams with tender responses. Candidate Specification We can consider individuals coming from a technical engineering, support, solutions design, presales, or similar background. However, we would need the individual to possess a strong technical understanding of networks and infrastructure. Further requirements include: The ideal candidate will have hands-on experience with key networking technologies, a deep understanding of network security standards, and practical expertise in delivering robust network solutions Network Design and Implementation: Design networks with considerations for switching and backplane capacity (bandwidth). Configure and deploy physical switches, including VLAN setups and Layer 3 functionality. Build, configure, and optimise network components such as switches, firewalls, and wireless networks. Firewall Configuration and Management: Develop and manage firewall policies using industry-leading vendors such as Cisco, Fortinet, or Palo Alto. Ensure network security and functionality by configuring firewalls in alignment with organizational needs. WIFI Solutions Delivery: Design and implement comprehensive WIFI solutions, including controllers and access points. Maintain and optimize wireless networks to ensure reliability and performance. Network Security: Apply base-level security standards (e.g., Cyber Essentials, Cyber Essentials Plus, NIST) to ensure network safety. Assess, enhance, and maintain network security practices in line with industry standards. Technology Expertise: Provide insights into networking tools and platforms, particularly Cisco Meraki and similar technologies. Collaborate with IT teams to ensure seamless integration of network components into the broader infrastructure. Required Skills and Experience: Hands-on experience with key network infrastructure components, including switches, firewalls, WIFI, and servers. Proficiency in VLANs, Layer 3 switching, and network segmentation techniques. Experience with network design and capacity planning. Exposure to security standards (e.g., Cyber Essentials, NIST) and their practical application in network environments. Familiarity with industry-leading firewall vendors, including Cisco, Fortinet, and Palo Alto. Expertise in designing and deploying WIFI solutions, including access point configuration and controller management. Knowledge of Cisco Meraki and its capabilities. Desired Qualifications: Certification in networking (e.g., CCNA, CCNP, or equivalent). Strong understanding of network security frameworks and tools. Experience working in environments with compliance requirements tied to network security standards. This role offers an exciting opportunity to work in a dynamic team, leveraging cutting-edge technologies to deliver secure and high-performance network solutions. For more information on this role, please apply with an up-to-date copy of your CV.
Role Profile: Technical PMO Manager Job Title: Technical PMO Manager Location: Warrington Reports To: Chief Digital and Information Officer (CDIO) Salary: £55,000 to £60,000 (plus car) Purpose of Role The Technical PMO Manager is responsible for the strategic oversight and management of the Project Management Office (PMO) with a focus on technical projects. This role ensures the successful delivery of key IT initiatives by implementing best practices, optimising resource allocation, and maintaining alignment with business objectives. Key Responsibilities Technical Portfolio Managemen t: Ø Develop and maintain the IT project portfolio, ensuring alignment with the organisation s strategic goals and technical requirements Ø Prioritise technical projects based on business value, resource availability, and risk assessment Ø Provide regular portfolio status updates to senior management and stakeholders Governance and Standards : Ø Establish and enforce project management standards, methodologies, and best practices (e.g., Agile, Waterfall, PRINCE2) tailored to technical projects Ø Develop and maintain PMO policies, procedures, and templates to ensure consistency and quality across technical projects Ø Conduct regular audits and reviews to ensure compliance with established standards Resource and Capacity Management : Ø Allocate technical resources effectively across projects, ensuring optimal utilisation and balancing workloads Ø Monitor resource capacity and demand, adjusting as necessary to meet project needs Ø Collaborate with HR and department heads to address resource gaps and develop talent pipelines Risk and Issue Management : Ø Identify, assess, and mitigate risks associated with technical projects, ensuring proactive issue resolution Ø Develop and maintain a risk management framework, including risk registers and mitigation plans Ø Facilitate risk workshops and training sessions for project teams Performance Monitoring and Reporting : Ø Track and report on project performance metrics, including scope, schedule, budget, and quality Ø Develop and maintain dashboards and reports to provide real-time visibility into project status Ø Conduct post-project reviews and lessons learned sessions to identify areas for improvement Stakeholder Engagement and Communication : Ø Collaborate with business leaders and project managers to ensure stakeholder needs are met and expectations are managed Ø Facilitate regular communication and reporting to stakeholders, including status updates, risk assessments, and performance metrics Ø Act as a liaison between the IT department and other business units, fostering a collaborative environment Continuous Improvement : Ø Drive improvements in project management processes, tools, and techniques to enhance efficiency and effectiveness Ø Stay current with industry trends and best practices, incorporating relevant innovations into the PMO Ø Lead initiatives to enhance project management maturity within the organisation Training and Development : Ø Provide training and support to project managers and teams, fostering a culture of excellence in project management Ø Develop and deliver training programs on project management methodologies, tools, and best practices Ø Mentor and coach project managers, helping them to develop their skills and advance their careers Skills and Qualifications Education : Bachelor s degree in information technology, Computer Science, Engineering, Business Administration, Project Management, or relevant experience Relevant certifications (e.g., PMP, PRINCE2, Agile) are highly desirable Experience : Extensive experience in project management, with a proven track record of managing complex technical IT projects and leading a PMO Demonstrated experience in portfolio management, governance, and resource management. Technical Expertise : Strong technical background with knowledge of IT infrastructure, software development, and systems integration Proficiency in project management software and tools (e.g., MS Project, JIRA, Trello) Leadership : Strong leadership and team management skills, with the ability to inspire and motivate project teams Experience in leading cross-functional teams and managing multiple projects simultaneously Communication : Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels Strong presentation and facilitation skills, with the ability to convey complex technical information clearly and concisely Analytical Skills : Strong analytical and problem-solving skills, with the ability to make data-driven decisions Ability to analyse technical requirements and translate them into actionable project plans. Organisational Skills : Exceptional organisational and multitasking abilities, with a keen attention to detail Ability to manage competing priorities and meet deadlines in a fast-paced environment. Adaptability : Ability to thrive in a dynamic environment and adapt to changing circumstances Resilient and able to maintain composure under pressure Personal Attributes : Proactive: Takes initiative and is able to anticipate and address project challenges Collaborative : Works effectively with diverse teams and stakeholders, fostering a collaborative environment Strategic Thinker : Able to see the big picture and align project outcomes with business goals Resilient : Maintains composure and effectiveness under pressure, adapting to changing circumstances Key Performance Indicators (KPIs) Ø Successful delivery of technical IT projects (on time, within budget, meeting requirements) Ø Alignment of project outcomes with business objectives Ø Stakeholder satisfaction and engagement levels Ø Efficiency and effectiveness of project management processes Ø Continuous improvement in project management practices
Jan 18, 2025
Full time
Role Profile: Technical PMO Manager Job Title: Technical PMO Manager Location: Warrington Reports To: Chief Digital and Information Officer (CDIO) Salary: £55,000 to £60,000 (plus car) Purpose of Role The Technical PMO Manager is responsible for the strategic oversight and management of the Project Management Office (PMO) with a focus on technical projects. This role ensures the successful delivery of key IT initiatives by implementing best practices, optimising resource allocation, and maintaining alignment with business objectives. Key Responsibilities Technical Portfolio Managemen t: Ø Develop and maintain the IT project portfolio, ensuring alignment with the organisation s strategic goals and technical requirements Ø Prioritise technical projects based on business value, resource availability, and risk assessment Ø Provide regular portfolio status updates to senior management and stakeholders Governance and Standards : Ø Establish and enforce project management standards, methodologies, and best practices (e.g., Agile, Waterfall, PRINCE2) tailored to technical projects Ø Develop and maintain PMO policies, procedures, and templates to ensure consistency and quality across technical projects Ø Conduct regular audits and reviews to ensure compliance with established standards Resource and Capacity Management : Ø Allocate technical resources effectively across projects, ensuring optimal utilisation and balancing workloads Ø Monitor resource capacity and demand, adjusting as necessary to meet project needs Ø Collaborate with HR and department heads to address resource gaps and develop talent pipelines Risk and Issue Management : Ø Identify, assess, and mitigate risks associated with technical projects, ensuring proactive issue resolution Ø Develop and maintain a risk management framework, including risk registers and mitigation plans Ø Facilitate risk workshops and training sessions for project teams Performance Monitoring and Reporting : Ø Track and report on project performance metrics, including scope, schedule, budget, and quality Ø Develop and maintain dashboards and reports to provide real-time visibility into project status Ø Conduct post-project reviews and lessons learned sessions to identify areas for improvement Stakeholder Engagement and Communication : Ø Collaborate with business leaders and project managers to ensure stakeholder needs are met and expectations are managed Ø Facilitate regular communication and reporting to stakeholders, including status updates, risk assessments, and performance metrics Ø Act as a liaison between the IT department and other business units, fostering a collaborative environment Continuous Improvement : Ø Drive improvements in project management processes, tools, and techniques to enhance efficiency and effectiveness Ø Stay current with industry trends and best practices, incorporating relevant innovations into the PMO Ø Lead initiatives to enhance project management maturity within the organisation Training and Development : Ø Provide training and support to project managers and teams, fostering a culture of excellence in project management Ø Develop and deliver training programs on project management methodologies, tools, and best practices Ø Mentor and coach project managers, helping them to develop their skills and advance their careers Skills and Qualifications Education : Bachelor s degree in information technology, Computer Science, Engineering, Business Administration, Project Management, or relevant experience Relevant certifications (e.g., PMP, PRINCE2, Agile) are highly desirable Experience : Extensive experience in project management, with a proven track record of managing complex technical IT projects and leading a PMO Demonstrated experience in portfolio management, governance, and resource management. Technical Expertise : Strong technical background with knowledge of IT infrastructure, software development, and systems integration Proficiency in project management software and tools (e.g., MS Project, JIRA, Trello) Leadership : Strong leadership and team management skills, with the ability to inspire and motivate project teams Experience in leading cross-functional teams and managing multiple projects simultaneously Communication : Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels Strong presentation and facilitation skills, with the ability to convey complex technical information clearly and concisely Analytical Skills : Strong analytical and problem-solving skills, with the ability to make data-driven decisions Ability to analyse technical requirements and translate them into actionable project plans. Organisational Skills : Exceptional organisational and multitasking abilities, with a keen attention to detail Ability to manage competing priorities and meet deadlines in a fast-paced environment. Adaptability : Ability to thrive in a dynamic environment and adapt to changing circumstances Resilient and able to maintain composure under pressure Personal Attributes : Proactive: Takes initiative and is able to anticipate and address project challenges Collaborative : Works effectively with diverse teams and stakeholders, fostering a collaborative environment Strategic Thinker : Able to see the big picture and align project outcomes with business goals Resilient : Maintains composure and effectiveness under pressure, adapting to changing circumstances Key Performance Indicators (KPIs) Ø Successful delivery of technical IT projects (on time, within budget, meeting requirements) Ø Alignment of project outcomes with business objectives Ø Stakeholder satisfaction and engagement levels Ø Efficiency and effectiveness of project management processes Ø Continuous improvement in project management practices
Could you create world-beating enterprise-scale software? Could you add value to an existing team of highly skilled developers? Are you ready to make your mark on future-proofed software? The projects here at Preservica are at the razor's edge of commercial software solutions, addressing the need for smart digital preservation technology, our award-winning software is used by leading businesses, archives, libraries, museums, and government organisations across the globe. We are world leaders and proud of our achievements - but to stay ahead, we need the brightest and most talented commercial and technical innovators to join our development team, and right now, we are looking for a solid Full Stack Software Engineer with strong Java, and ideally DevOps experience. The Role Our Software Engineers are responsible for the full software development lifecycle - writing well-designed, testable, and maintainable efficient code. Your work will extend to include: Analysis work to determine operational feasibility Maintaining Preservica and industry standards and project plans Integrating software components into fully functioning software systems Developing verification plans - adhering to quality assurance procedures Performing peer code reviews Benefits 25.5 days holiday (inc Christmas shutdown) 4x salary life assurance Good pension contributions Private healthcare options Mental health support Company bonus Additional Information This is a hybrid role, working mostly from home with some regular office days. You should be based within commuting distance of Abingdon. Essential Skills To be part of Preservica, you need: BSc level education in an engineering/software/system-related subject or equivalent through relevant training and/or experience. 4+ years Java development (Enterprise level a bonus). Be familiar with Agile development practices, including Continuous Integration and Scrum. Good knowledge of Java, Dependency Injection (Spring), Hibernate and web services. Work to tight deadlines, get involved in Scrum meetings, and work closely with other Software Engineers and also with Test Analysts. Be personable and have good communication skills, be proactive and have the confidence to present in team meetings when required. Desirable Skills RDMS experience is an advantage DevOps experience, Terraform and/or Ansible Cloud experience, AWS and/or Azure Front-end experience, e.g. React/Angular Containerisation (Docker), Message Broker (RabbitMQ) and Microservice knowledge are an advantages. About Company What We Offer As well as a competitive salary and benefits package, we also offer great future prospects in a fast-growing market sector. From improving your technical abilities to developing leadership skills, we can offer tailored career development based on your aspirations. This is supported by our focus on personal development and training - all our staff have an annual training allowance, which can be used to learn new technologies, develop soft skills or earn recognised professional qualifications. Preservica is an equal opportunities employer. Come join Us
Jan 18, 2025
Full time
Could you create world-beating enterprise-scale software? Could you add value to an existing team of highly skilled developers? Are you ready to make your mark on future-proofed software? The projects here at Preservica are at the razor's edge of commercial software solutions, addressing the need for smart digital preservation technology, our award-winning software is used by leading businesses, archives, libraries, museums, and government organisations across the globe. We are world leaders and proud of our achievements - but to stay ahead, we need the brightest and most talented commercial and technical innovators to join our development team, and right now, we are looking for a solid Full Stack Software Engineer with strong Java, and ideally DevOps experience. The Role Our Software Engineers are responsible for the full software development lifecycle - writing well-designed, testable, and maintainable efficient code. Your work will extend to include: Analysis work to determine operational feasibility Maintaining Preservica and industry standards and project plans Integrating software components into fully functioning software systems Developing verification plans - adhering to quality assurance procedures Performing peer code reviews Benefits 25.5 days holiday (inc Christmas shutdown) 4x salary life assurance Good pension contributions Private healthcare options Mental health support Company bonus Additional Information This is a hybrid role, working mostly from home with some regular office days. You should be based within commuting distance of Abingdon. Essential Skills To be part of Preservica, you need: BSc level education in an engineering/software/system-related subject or equivalent through relevant training and/or experience. 4+ years Java development (Enterprise level a bonus). Be familiar with Agile development practices, including Continuous Integration and Scrum. Good knowledge of Java, Dependency Injection (Spring), Hibernate and web services. Work to tight deadlines, get involved in Scrum meetings, and work closely with other Software Engineers and also with Test Analysts. Be personable and have good communication skills, be proactive and have the confidence to present in team meetings when required. Desirable Skills RDMS experience is an advantage DevOps experience, Terraform and/or Ansible Cloud experience, AWS and/or Azure Front-end experience, e.g. React/Angular Containerisation (Docker), Message Broker (RabbitMQ) and Microservice knowledge are an advantages. About Company What We Offer As well as a competitive salary and benefits package, we also offer great future prospects in a fast-growing market sector. From improving your technical abilities to developing leadership skills, we can offer tailored career development based on your aspirations. This is supported by our focus on personal development and training - all our staff have an annual training allowance, which can be used to learn new technologies, develop soft skills or earn recognised professional qualifications. Preservica is an equal opportunities employer. Come join Us
We are currently recruiting for a Service Desk Analyst to work for North Yorkshire Police at their headquarters in Northallerton. This is a 6 month temporary role, with the potential to go permanent for the right candidate. You would be working Monday to Friday, 37 hours a week, working 08.30-17.00 Mon/Thur and 08.30-16.30 Friday. Please note: Experience working in a Service Desk Analyst post is required. This role is fully on site, therefore the right candidate should be local to Northallerton. PLEASE NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION. UNFORTUNATELY ANYTHING LESS THAN THIS WILL NOT BE CONSIDERED. Scope: As ICT Service Desk Analyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and service request supporting the ICT technology strategy and road map which is intrinsically linked to the organisational priorities of the OPFCC, NYP and NYFRS. You will work in a team of Service Desk Analysts to deliver incident management and request fulfilment whilst maintaining service stability working closely with the wider ICT Team. You will work to ensure all Service Delivery components of the service catalogue in line with the associated key performance indicators and following EnableNY processes and policies. You will contribute to work falling outside the service catalogue supporting projects and commissioned work as directed by the line management. This may include field work and out of hours working. You will support a positive and inclusive team culture aligned to exemplify 'one ICT service' offering to service users. In-keeping with the vision of 'one ICT service'. Key Responsibilities Providing technical support responding to enquires, evaluating, and resolving issues relating to ICT equipment, infrastructure and applications via phone, in person and self service. Responsible for responding and raising ICT service management cases categorising against service level agreements and service reporting data ensuring quality content to support the wider ICT organisation. As part of the Service Support Team provide input into the Service Delivery strategy and roadmap supporting the strategies of the OPFCC, NYP, NYFRS and Enable NY. Support effective and positive engagement with stakeholders across the organisation providing feedback to line management to ensure the service desk activities meet current and future business needs. Identify and promote to line management any opportunities to innovate, advance and improve service transition lifecycle to support the business requirements of the OPFCC, NYP, NYFRS and Enable NY. Participate in activities to support incident management and request fulfilment across the department to time and performance quality standards. Provide support to line management on all aspects of incident management and request fulfilment management, including effective communication to end users including 3rd party providers. Ensure that the service support manager is kept informed as to the current status of all service operation activities and any outstanding issues with incident and request fulfilment cases. Contribute to the development and implementation of service support processes and compliance requirements. To support line management when consulting with clients with respect to all service support activities. Promote a culture of knowledge sharing within the ICT department to assist the service desk capability with first time fix. Attend and actively participate in meetings, events, seminars, and training regarding service support services. Contribute and promote knowledge library ensuring all submissions follow policy and process with attention to detail when documenting creating knowledge articles. Requirements To succeed in this role, you will be educated to higher education level in a relevant discipline or be able to demonstrate experience of working in an ICT service desk function within a busy multidisciplined ICT service. You will have a knowledge of incident and request fulfilment processes with a good attention to detail. You will be a problem solver with analytical skills in a highly technical customer focused service environment. With good communication skills, you will be able to form effective working relationships at all levels, and the confidence to challenge a range of internal stakeholders relating to service support matters. You will be able to communicate in the appropriate style and language with a wide range of contacts including: All customers of the OPFCC, NYFRS and NYP Members and staff of other Forces/ Partners and national ICT networks Suppliers and Contractors Members of the public You will have experience of public sector including procurement and ideally in an emergency services setting such as Police or Fire and Rescue Services You will hold one of the following qualifications or have experience of working in a Service Desk function in a regulated environment ITIL Foundation Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jan 18, 2025
Seasonal
We are currently recruiting for a Service Desk Analyst to work for North Yorkshire Police at their headquarters in Northallerton. This is a 6 month temporary role, with the potential to go permanent for the right candidate. You would be working Monday to Friday, 37 hours a week, working 08.30-17.00 Mon/Thur and 08.30-16.30 Friday. Please note: Experience working in a Service Desk Analyst post is required. This role is fully on site, therefore the right candidate should be local to Northallerton. PLEASE NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION. UNFORTUNATELY ANYTHING LESS THAN THIS WILL NOT BE CONSIDERED. Scope: As ICT Service Desk Analyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and service request supporting the ICT technology strategy and road map which is intrinsically linked to the organisational priorities of the OPFCC, NYP and NYFRS. You will work in a team of Service Desk Analysts to deliver incident management and request fulfilment whilst maintaining service stability working closely with the wider ICT Team. You will work to ensure all Service Delivery components of the service catalogue in line with the associated key performance indicators and following EnableNY processes and policies. You will contribute to work falling outside the service catalogue supporting projects and commissioned work as directed by the line management. This may include field work and out of hours working. You will support a positive and inclusive team culture aligned to exemplify 'one ICT service' offering to service users. In-keeping with the vision of 'one ICT service'. Key Responsibilities Providing technical support responding to enquires, evaluating, and resolving issues relating to ICT equipment, infrastructure and applications via phone, in person and self service. Responsible for responding and raising ICT service management cases categorising against service level agreements and service reporting data ensuring quality content to support the wider ICT organisation. As part of the Service Support Team provide input into the Service Delivery strategy and roadmap supporting the strategies of the OPFCC, NYP, NYFRS and Enable NY. Support effective and positive engagement with stakeholders across the organisation providing feedback to line management to ensure the service desk activities meet current and future business needs. Identify and promote to line management any opportunities to innovate, advance and improve service transition lifecycle to support the business requirements of the OPFCC, NYP, NYFRS and Enable NY. Participate in activities to support incident management and request fulfilment across the department to time and performance quality standards. Provide support to line management on all aspects of incident management and request fulfilment management, including effective communication to end users including 3rd party providers. Ensure that the service support manager is kept informed as to the current status of all service operation activities and any outstanding issues with incident and request fulfilment cases. Contribute to the development and implementation of service support processes and compliance requirements. To support line management when consulting with clients with respect to all service support activities. Promote a culture of knowledge sharing within the ICT department to assist the service desk capability with first time fix. Attend and actively participate in meetings, events, seminars, and training regarding service support services. Contribute and promote knowledge library ensuring all submissions follow policy and process with attention to detail when documenting creating knowledge articles. Requirements To succeed in this role, you will be educated to higher education level in a relevant discipline or be able to demonstrate experience of working in an ICT service desk function within a busy multidisciplined ICT service. You will have a knowledge of incident and request fulfilment processes with a good attention to detail. You will be a problem solver with analytical skills in a highly technical customer focused service environment. With good communication skills, you will be able to form effective working relationships at all levels, and the confidence to challenge a range of internal stakeholders relating to service support matters. You will be able to communicate in the appropriate style and language with a wide range of contacts including: All customers of the OPFCC, NYFRS and NYP Members and staff of other Forces/ Partners and national ICT networks Suppliers and Contractors Members of the public You will have experience of public sector including procurement and ideally in an emergency services setting such as Police or Fire and Rescue Services You will hold one of the following qualifications or have experience of working in a Service Desk function in a regulated environment ITIL Foundation Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
IT Technical Lead East Midlands/WFH 60k Our client is recruiting for an experienced Technical Lead able to undertake structured analysis of technical projects and integrations, and translate this analysis into designs that describe a solution. You will communicate with both technical and non-technical stakeholders, analysing business and technical requirements, adept at designing solutions that are both fit for purpose and comply with client architecture principles, standards and policies. Responsibilities Provide technical leadership in transforming requirements into solutions and technical designs, Deliver strategic business, information, and technology service architecture development, working as part of a multi-disciplinary team Responsible for the definition and delivery of the technical aspects of the projects, include the timely production of designs and documentation Coordinate implementation and dependencies across multiple IT teams Support the technical development activities like shaping and designing solution architectures for a proposal. Define and continuously refine the delivery approach for optimal efficiency Key skills 3+ years working as a Technical Lead/Solution Architect and a proven ability to deliver IT Infrastructure projects Strong stakeholder management and engagement skills, effective at all levels. A broad knowledge of technology solutions, current trends, and techniques and actively communicate new technology developments. Experience of delivering solutions in Manufacturing or Engineering environments Understanding frameworks such as ITIL, PRINCE2, and TOGAF. Strong consulting skills and experience able to shape and drive consultative outcomes If you are a confident, creative, self-motivated professional who performs well in a demanding environment and are looking for a role that will enhance your career then please send your CV IMMEDIATELY for consideration. This role is active now, interviews are planned for the week ahead and a prompt turnaround is expected. INFORM3 Recruitment is an equal opportunities employer. By applying to this position you accept the terms of our privacy policy which you can find on our website.
Jan 18, 2025
Full time
IT Technical Lead East Midlands/WFH 60k Our client is recruiting for an experienced Technical Lead able to undertake structured analysis of technical projects and integrations, and translate this analysis into designs that describe a solution. You will communicate with both technical and non-technical stakeholders, analysing business and technical requirements, adept at designing solutions that are both fit for purpose and comply with client architecture principles, standards and policies. Responsibilities Provide technical leadership in transforming requirements into solutions and technical designs, Deliver strategic business, information, and technology service architecture development, working as part of a multi-disciplinary team Responsible for the definition and delivery of the technical aspects of the projects, include the timely production of designs and documentation Coordinate implementation and dependencies across multiple IT teams Support the technical development activities like shaping and designing solution architectures for a proposal. Define and continuously refine the delivery approach for optimal efficiency Key skills 3+ years working as a Technical Lead/Solution Architect and a proven ability to deliver IT Infrastructure projects Strong stakeholder management and engagement skills, effective at all levels. A broad knowledge of technology solutions, current trends, and techniques and actively communicate new technology developments. Experience of delivering solutions in Manufacturing or Engineering environments Understanding frameworks such as ITIL, PRINCE2, and TOGAF. Strong consulting skills and experience able to shape and drive consultative outcomes If you are a confident, creative, self-motivated professional who performs well in a demanding environment and are looking for a role that will enhance your career then please send your CV IMMEDIATELY for consideration. This role is active now, interviews are planned for the week ahead and a prompt turnaround is expected. INFORM3 Recruitment is an equal opportunities employer. By applying to this position you accept the terms of our privacy policy which you can find on our website.
Location: Remote (1 day in the Sheffield office per month) Relocation assistance is available . Independent game studio based in Sheffield are recruiting for a Senior Games Designer. The Role We're looking for a Senior Games Designer, who will be responsible for gameplay features, game systems and mechanics from conception to completion. Taking responsibility and ownership for various areas of design you ll work closely with other disciplines to ensure that the features deliver in both quality and to the games vision. You ll be a passionate and level-headed designer who will be proactive and will always be thinking about the player experience. You ll gather feedback and action it where required. Always asking the question, what is the value of the feature for the player and to the business. You ll also feel right at home with creating prototypes and mechanics in blueprints in the Unreal Engine to prove out your designs. This is a full time permanent role (37.5 hours per week). Responsibilities Take ownership of various features from end-to-end implementation, being the focal point for these features within the design team. Designing game mechanics and game systems that help keep the player engaged and excited to play our games. Using Unreal Engine 5 to build prototypes and prove out design concepts. Collaborating with other designers and the game director to ensure that you are delivering features that surprise and delight our players. Evangalise features you are working on and the overall game vision to others within the organisation. Use critical thinking skills to analyse feedback, and action any required changes. Write clear and concise design documentation, ensuring that it is always kept up to date. Collaborate with designers, programmers and artists to ensure work is delivered with a consistent quality and on time. Working with other designers to ensure that feature knowledge and progress is shared. Assess and communicate issues and risk within reasonable timescales. Have a keen eye for quality, identifying areas that could be improved, ensuring the game is meeting the highest standards. Mentoring and supporting colleagues in both technical and personal development. Knowledge, Skills & Experience At least 5 years in the games industry as a Game Designer. Shipped at least one game, where you were heavily involved in game design and gameplay features. Preferably console or PC. Proficiency in using Unreal Engine 4 or 5 and the Blueprints system. Excellent verbal and written communication skills. Deep understanding of game mechanics and player value. Be able to work independently and as part of a team. What we offer Healthy work-life balance: 23 days annual leave (plus bank holidays), that increases 1 day per year of service. Christmas shut down Holiday exchange programme Flexible working hours Support for family life: Enhanced Maternity and Paternity pay Option to add children to our Healthcare Cash Plan Great office environment: A dog friendly studio based in Sheffield, with free snacks, fruit and drinks! Free parking Health & wellbeing support: Company sick pay 2 days paid Mental Health leave per year Healthcare Cash Plan which includes optical and dental Access to 24/7 doctors Employee Assistance Programme £300 wellbeing stipend every January Learning support: Career progression path 5 Learning days per year Unlimited access to Udemy courses Additional financial support: Technology scheme (up to £750) Discount Club at over 350 high street stores Discretionary Cost of Living Payments Relocation benefits Electric Car Vehicle Scheme Connection and perks: Wrap parties & company paid outings Individual entertainment budget to cover team events For more information contact our team on (phone number removed) Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer
Jan 18, 2025
Full time
Location: Remote (1 day in the Sheffield office per month) Relocation assistance is available . Independent game studio based in Sheffield are recruiting for a Senior Games Designer. The Role We're looking for a Senior Games Designer, who will be responsible for gameplay features, game systems and mechanics from conception to completion. Taking responsibility and ownership for various areas of design you ll work closely with other disciplines to ensure that the features deliver in both quality and to the games vision. You ll be a passionate and level-headed designer who will be proactive and will always be thinking about the player experience. You ll gather feedback and action it where required. Always asking the question, what is the value of the feature for the player and to the business. You ll also feel right at home with creating prototypes and mechanics in blueprints in the Unreal Engine to prove out your designs. This is a full time permanent role (37.5 hours per week). Responsibilities Take ownership of various features from end-to-end implementation, being the focal point for these features within the design team. Designing game mechanics and game systems that help keep the player engaged and excited to play our games. Using Unreal Engine 5 to build prototypes and prove out design concepts. Collaborating with other designers and the game director to ensure that you are delivering features that surprise and delight our players. Evangalise features you are working on and the overall game vision to others within the organisation. Use critical thinking skills to analyse feedback, and action any required changes. Write clear and concise design documentation, ensuring that it is always kept up to date. Collaborate with designers, programmers and artists to ensure work is delivered with a consistent quality and on time. Working with other designers to ensure that feature knowledge and progress is shared. Assess and communicate issues and risk within reasonable timescales. Have a keen eye for quality, identifying areas that could be improved, ensuring the game is meeting the highest standards. Mentoring and supporting colleagues in both technical and personal development. Knowledge, Skills & Experience At least 5 years in the games industry as a Game Designer. Shipped at least one game, where you were heavily involved in game design and gameplay features. Preferably console or PC. Proficiency in using Unreal Engine 4 or 5 and the Blueprints system. Excellent verbal and written communication skills. Deep understanding of game mechanics and player value. Be able to work independently and as part of a team. What we offer Healthy work-life balance: 23 days annual leave (plus bank holidays), that increases 1 day per year of service. Christmas shut down Holiday exchange programme Flexible working hours Support for family life: Enhanced Maternity and Paternity pay Option to add children to our Healthcare Cash Plan Great office environment: A dog friendly studio based in Sheffield, with free snacks, fruit and drinks! Free parking Health & wellbeing support: Company sick pay 2 days paid Mental Health leave per year Healthcare Cash Plan which includes optical and dental Access to 24/7 doctors Employee Assistance Programme £300 wellbeing stipend every January Learning support: Career progression path 5 Learning days per year Unlimited access to Udemy courses Additional financial support: Technology scheme (up to £750) Discount Club at over 350 high street stores Discretionary Cost of Living Payments Relocation benefits Electric Car Vehicle Scheme Connection and perks: Wrap parties & company paid outings Individual entertainment budget to cover team events For more information contact our team on (phone number removed) Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer
Role: QA Manager Location: Sheffield - hybrid Salary: £(phone number removed) Contract: Permanent About the Role: Verus Recruitment is currently searching for a proven QA Manager to lead our client's QA Team and ensure that all work is of the highest possible quality. The perfect candidate is an experienced QA Manager who has a passion for games, excellent communication and interpersonal skills, and a track record of developing comprehensive test strategies and leading a high-performing team. This is a full-time (37.5 hours per week) permanent role. Role Overview: As a QA Manager , you will be responsible for overseeing the entire quality assurance process, from developing comprehensive QA strategies to managing resources and timelines, fostering external partnerships, and communicating effectively with development teams and stakeholders. Your ability to think analytically, communicate clearly, and lead and mentor a team will be crucial in maintaining the quality and success of our client's games. This role is perfect for someone who thrives in a collaborative environment, has a keen eye for detail, and is excited to help shape the future of a growing studio that s making significant strides in the video game and boxing industries. Responsibilities: As a QA Manager you will be: Managing a team of testers and test leads on PC and Console game projects. Developing QA plans, processes, and best practices to ensure high quality of releases. Planning and managing QA resources, i.e., team and devices, to the optimal. Creating optimal project delivery schedules and managing project delivery timelines. Fostering and owning external QA support relationships, including outsource partners and 1st party Certification. Communicating with the development teams, production heads, and stakeholders and conducting meetings to update on project progress and status. Assessing risks, developing day-to-day practices, and delivering QA projects with high-quality standards. Training, coaching, and mentoring leads and testers to ensure growth. Leading constant learning and development initiatives to drive departmental improvements. Conducting team stand-ups and activities for overall involvement. Building and tracking key department KPIs. Creating Daily, Weekly, and Monthly departmental reports keeping stakeholders informed of the departmental progress. Requirements: 4+ years of experience in a QA role with PC/Console QA experience. Proven successful experience in team management. Excellent QA reporting and KPI tracking. Excellent QA resource planning. Excellent communication skills - ability to describe identified issues in a clear and concise manner. A methodical, scientific, and analytical mindset. Knowledge of the PC and Console platforms in terms of hardware and software. Passion for games. Strong proficiency in the usage of spreadsheets, MS Office, and PC. Benefits: Healthy Work-Life Balance: 23 days annual leave (plus bank holidays), that increases 1 day per year of service. Christmas shut down. Holiday exchange program. Flexible working hours. Support for Family Life: Enhanced Maternity and Paternity pay. Option to add children to the Healthcare Cash Plan. Great Office Environment: A dog-friendly studio based in Sheffield, with free snacks, fruit, and drinks! Free parking. Health & Wellbeing Support: Company sick pay. 2 days paid Mental Health leave per year. Healthcare Cash Plan which includes optical and dental. Access to 24/7 doctors. Employee Assistance Programme. £300 wellbeing stipend every January. Learning Support: Career progression path. 5 learning days per year. Unlimited access to Udemy courses. Additional Financial Support: Technology scheme (up to £750). Discount Club at over 350 high street stores. Discretionary Cost of Living Payments. Relocation benefits. Electric Car Vehicle Scheme. Connection and Perks: Wrap parties & company-paid outings. Individual entertainment budget to cover team events. For more information contact our team on (phone number removed) Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer
Jan 18, 2025
Full time
Role: QA Manager Location: Sheffield - hybrid Salary: £(phone number removed) Contract: Permanent About the Role: Verus Recruitment is currently searching for a proven QA Manager to lead our client's QA Team and ensure that all work is of the highest possible quality. The perfect candidate is an experienced QA Manager who has a passion for games, excellent communication and interpersonal skills, and a track record of developing comprehensive test strategies and leading a high-performing team. This is a full-time (37.5 hours per week) permanent role. Role Overview: As a QA Manager , you will be responsible for overseeing the entire quality assurance process, from developing comprehensive QA strategies to managing resources and timelines, fostering external partnerships, and communicating effectively with development teams and stakeholders. Your ability to think analytically, communicate clearly, and lead and mentor a team will be crucial in maintaining the quality and success of our client's games. This role is perfect for someone who thrives in a collaborative environment, has a keen eye for detail, and is excited to help shape the future of a growing studio that s making significant strides in the video game and boxing industries. Responsibilities: As a QA Manager you will be: Managing a team of testers and test leads on PC and Console game projects. Developing QA plans, processes, and best practices to ensure high quality of releases. Planning and managing QA resources, i.e., team and devices, to the optimal. Creating optimal project delivery schedules and managing project delivery timelines. Fostering and owning external QA support relationships, including outsource partners and 1st party Certification. Communicating with the development teams, production heads, and stakeholders and conducting meetings to update on project progress and status. Assessing risks, developing day-to-day practices, and delivering QA projects with high-quality standards. Training, coaching, and mentoring leads and testers to ensure growth. Leading constant learning and development initiatives to drive departmental improvements. Conducting team stand-ups and activities for overall involvement. Building and tracking key department KPIs. Creating Daily, Weekly, and Monthly departmental reports keeping stakeholders informed of the departmental progress. Requirements: 4+ years of experience in a QA role with PC/Console QA experience. Proven successful experience in team management. Excellent QA reporting and KPI tracking. Excellent QA resource planning. Excellent communication skills - ability to describe identified issues in a clear and concise manner. A methodical, scientific, and analytical mindset. Knowledge of the PC and Console platforms in terms of hardware and software. Passion for games. Strong proficiency in the usage of spreadsheets, MS Office, and PC. Benefits: Healthy Work-Life Balance: 23 days annual leave (plus bank holidays), that increases 1 day per year of service. Christmas shut down. Holiday exchange program. Flexible working hours. Support for Family Life: Enhanced Maternity and Paternity pay. Option to add children to the Healthcare Cash Plan. Great Office Environment: A dog-friendly studio based in Sheffield, with free snacks, fruit, and drinks! Free parking. Health & Wellbeing Support: Company sick pay. 2 days paid Mental Health leave per year. Healthcare Cash Plan which includes optical and dental. Access to 24/7 doctors. Employee Assistance Programme. £300 wellbeing stipend every January. Learning Support: Career progression path. 5 learning days per year. Unlimited access to Udemy courses. Additional Financial Support: Technology scheme (up to £750). Discount Club at over 350 high street stores. Discretionary Cost of Living Payments. Relocation benefits. Electric Car Vehicle Scheme. Connection and Perks: Wrap parties & company-paid outings. Individual entertainment budget to cover team events. For more information contact our team on (phone number removed) Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer
Head of Project Management Akkodis are currently working in partnership with a leading service provider to recruit an experienced Head of Project Management with a proven history of managing a high volume of projects and Project Managers within an enterprise organisation. The Role As the Head of Project Management you will manage a team of project managers to deliver a portfolio of complex, multi-threaded, multi-site, high value projects. The Responsibilities Actively involved in project take on, working with the technology office team to align priorities, manage resource capacity/availability and forecast the project pipeline Responsible for estimating and pricing of the project elements of bids to effectively scope the project requirements. Run Project Definition Workshops to define requirements and accurately scope project outcomes. Shape the teams on complex, multi-threaded, multi-site, high value projects to deliver outcomes in line with project definition. Coordinate and plan resource requirements to ensure project outcome deadlines are adhered to. Develop, build, and maintain strong relationships both internally and externally to achieve project objectives. Responsible for stakeholder management reports through relevant tools to provide up to date information on project progress. Responsible for the required project documentation to enable successful project outcomes. Responsible for ensuring projects consistently adhere to the internal governance framework. Line manage a team of Project and Senior Project Managers. The Requirements An experienced Head of Projects with a strong track record in portfolio delivery, assurance, governance and methodology. You will have a track record of actively contributing to, and being accountable for, engagement outcomes and delivering operational excellence from the portfolio's delivered. Experienced in line management of a team of project managers, setting objectives, setting variable pay objectives, driving workloads and ensuring the quality of the project delivery. Responsible for maximizing resource allocation based on resource availability and prioritised projects. You will be used to managing virtual teams across multiple locations and will come from a background where the focus will have been on technology-oriented projects, across either Applications, Security or Infrastructure type IT projects. A track record of managing a portfolio of costs, reporting on the costs into senior management. Experience of conflict management and issue resolution is also required. . Your experience should be backed up with evidence of working in a structured manner and complying with defined standards and processes using a range of approaches including waterfall and Agile. Ideally you will hold a Prince2 Practitioner qualification, ISEB or APM qualification and, preferably, a Prince2Agile or Scrum qualification. If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jan 18, 2025
Full time
Head of Project Management Akkodis are currently working in partnership with a leading service provider to recruit an experienced Head of Project Management with a proven history of managing a high volume of projects and Project Managers within an enterprise organisation. The Role As the Head of Project Management you will manage a team of project managers to deliver a portfolio of complex, multi-threaded, multi-site, high value projects. The Responsibilities Actively involved in project take on, working with the technology office team to align priorities, manage resource capacity/availability and forecast the project pipeline Responsible for estimating and pricing of the project elements of bids to effectively scope the project requirements. Run Project Definition Workshops to define requirements and accurately scope project outcomes. Shape the teams on complex, multi-threaded, multi-site, high value projects to deliver outcomes in line with project definition. Coordinate and plan resource requirements to ensure project outcome deadlines are adhered to. Develop, build, and maintain strong relationships both internally and externally to achieve project objectives. Responsible for stakeholder management reports through relevant tools to provide up to date information on project progress. Responsible for the required project documentation to enable successful project outcomes. Responsible for ensuring projects consistently adhere to the internal governance framework. Line manage a team of Project and Senior Project Managers. The Requirements An experienced Head of Projects with a strong track record in portfolio delivery, assurance, governance and methodology. You will have a track record of actively contributing to, and being accountable for, engagement outcomes and delivering operational excellence from the portfolio's delivered. Experienced in line management of a team of project managers, setting objectives, setting variable pay objectives, driving workloads and ensuring the quality of the project delivery. Responsible for maximizing resource allocation based on resource availability and prioritised projects. You will be used to managing virtual teams across multiple locations and will come from a background where the focus will have been on technology-oriented projects, across either Applications, Security or Infrastructure type IT projects. A track record of managing a portfolio of costs, reporting on the costs into senior management. Experience of conflict management and issue resolution is also required. . Your experience should be backed up with evidence of working in a structured manner and complying with defined standards and processes using a range of approaches including waterfall and Agile. Ideally you will hold a Prince2 Practitioner qualification, ISEB or APM qualification and, preferably, a Prince2Agile or Scrum qualification. If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Head of Project Management Akkodis are currently working in partnership with a leading service provider to recruit an experienced Head of Project Management with a proven history of managing a high volume of projects and Project Managers within an enterprise organisation. The Role As the Head of Project Management you will manage a team of project managers to deliver a portfolio of complex, multi-threaded, multi-site, high value projects. The Responsibilities Actively involved in project take on, working with the technology office team to align priorities, manage resource capacity/availability and forecast the project pipeline Responsible for estimating and pricing of the project elements of bids to effectively scope the project requirements. Run Project Definition Workshops to define requirements and accurately scope project outcomes. Shape the teams on complex, multi-threaded, multi-site, high value projects to deliver outcomes in line with project definition. Coordinate and plan resource requirements to ensure project outcome deadlines are adhered to. Develop, build, and maintain strong relationships both internally and externally to achieve project objectives. Responsible for stakeholder management reports through relevant tools to provide up to date information on project progress. Responsible for the required project documentation to enable successful project outcomes. Responsible for ensuring projects consistently adhere to the internal governance framework. Line manage a team of Project and Senior Project Managers. The Requirements An experienced Head of Projects with a strong track record in portfolio delivery, assurance, governance and methodology. You will have a track record of actively contributing to, and being accountable for, engagement outcomes and delivering operational excellence from the portfolio's delivered. Experienced in line management of a team of project managers, setting objectives, setting variable pay objectives, driving workloads and ensuring the quality of the project delivery. Responsible for maximizing resource allocation based on resource availability and prioritised projects. You will be used to managing virtual teams across multiple locations and will come from a background where the focus will have been on technology-oriented projects, across either Applications, Security or Infrastructure type IT projects. A track record of managing a portfolio of costs, reporting on the costs into senior management. Experience of conflict management and issue resolution is also required. . Your experience should be backed up with evidence of working in a structured manner and complying with defined standards and processes using a range of approaches including waterfall and Agile. Ideally you will hold a Prince2 Practitioner qualification, ISEB or APM qualification and, preferably, a Prince2Agile or Scrum qualification. If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jan 18, 2025
Full time
Head of Project Management Akkodis are currently working in partnership with a leading service provider to recruit an experienced Head of Project Management with a proven history of managing a high volume of projects and Project Managers within an enterprise organisation. The Role As the Head of Project Management you will manage a team of project managers to deliver a portfolio of complex, multi-threaded, multi-site, high value projects. The Responsibilities Actively involved in project take on, working with the technology office team to align priorities, manage resource capacity/availability and forecast the project pipeline Responsible for estimating and pricing of the project elements of bids to effectively scope the project requirements. Run Project Definition Workshops to define requirements and accurately scope project outcomes. Shape the teams on complex, multi-threaded, multi-site, high value projects to deliver outcomes in line with project definition. Coordinate and plan resource requirements to ensure project outcome deadlines are adhered to. Develop, build, and maintain strong relationships both internally and externally to achieve project objectives. Responsible for stakeholder management reports through relevant tools to provide up to date information on project progress. Responsible for the required project documentation to enable successful project outcomes. Responsible for ensuring projects consistently adhere to the internal governance framework. Line manage a team of Project and Senior Project Managers. The Requirements An experienced Head of Projects with a strong track record in portfolio delivery, assurance, governance and methodology. You will have a track record of actively contributing to, and being accountable for, engagement outcomes and delivering operational excellence from the portfolio's delivered. Experienced in line management of a team of project managers, setting objectives, setting variable pay objectives, driving workloads and ensuring the quality of the project delivery. Responsible for maximizing resource allocation based on resource availability and prioritised projects. You will be used to managing virtual teams across multiple locations and will come from a background where the focus will have been on technology-oriented projects, across either Applications, Security or Infrastructure type IT projects. A track record of managing a portfolio of costs, reporting on the costs into senior management. Experience of conflict management and issue resolution is also required. . Your experience should be backed up with evidence of working in a structured manner and complying with defined standards and processes using a range of approaches including waterfall and Agile. Ideally you will hold a Prince2 Practitioner qualification, ISEB or APM qualification and, preferably, a Prince2Agile or Scrum qualification. If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
You will need to login before you can apply for a job. Site Name: Home Worker - USA, GSK House, Zug House Posted Date: Dec The Global Medical Director role is a unique opportunity for an experienced, innovative, and proactive medical professional to facilitate the understanding of the value of our medicines and vaccines, the science behind them and the public impact they can offer. This is accomplished by developing and implementing the global medical scientific strategic plan to generate insights, shape optimal care through scientific dialogue and education and delivering impact by generating and communicating the evidence and delivering solutions to close the gaps. Position can be Director or Sr. Director level- to be confirmed based on experience. The Global Medical Director for Blenrep will work in a thriving team of medical business leaders where people will be inspired to drive towards achieving our goals of getting Ahead of Disease Together and positively impacting patient and population health outcomes globally. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Support the Global Medical Leads in the development and timely execution of practice changing Global Medical Affairs Plans (MAP) and Integrated Evidence plans (IEP) in partnership with key stakeholders through the GMAT and IET. Think globally, while deeply understanding priority LOC (Local Operating Company) needs and success measures. This is accomplished through extensive partnership and collaboration with LOC teams to understand landscape, market value drivers, unmet medical needs and timelines for deliverables required for their success. Partner across the internal ecosystem and with external partners to deliver Medical Plans that prioritize external impact above all else on time and on budget. Leverage insights and learnings, inputs into the design of clinical trials and development plans to optimize the positive impact for patients. Drive excellence in scientific engagement by developing a strong collaborative network of global external experts (HCPs, patients, payors and regulators) to be engaged in advice seeking activities and appropriate initiatives to advance clinical care and patient outcomes in partnership with the LOC Medical teams where those experts reside. Ensure colleagues have a robust knowledge of the relevant and emerging clinical evidence, supporting their training by partnering on the creation and delivery of high-quality scientific materials for both internal and external use. Partner with Global Product Strategy, Market Access, and core country teams to support/advise on core claims and material review. Ensure appropriate medical governance oversight including management of product-related issues with potential impact on patient safety and of risk assessment and mitigation plan associated with deliverables/strategies. Develop deep subject matter expertise on the product and therapy area as well as the ability to drive proactive strategic planning. Drive a culture and delivery mindset of future ready innovation which supports faster and specific solutions for patients. Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: MD/MBBS/PharmD or PhD in clinical / scientific discipline related to hematology. 5 + years of experience in Medical Affairs including roles in LOCs and in global teams supporting pre/peri launch phases of assets. Writing, speaking, and creating highly technical medical content in English. Experience designing evidence and communication strategies at the global level. Experience developing global KOL relationships, implementing medical education initiatives, and implementing externally and internally sponsored research. Preferred Qualifications: If you have the following characteristics, it would be a plus: Previous clinical or scientific experience in hematology will be an added benefit. Robust understanding of internal and external codes of practice and regulations (certification where applicable). Demonstrated matrix leadership in previous roles with ability to build strong networks, manage complexity and cultural diversity. Experience in medical support for briefing documents for regulatory interactions and payor dossiers. General understanding of statistics, safety, regulatory requirements. Demonstrated experience with developing global or local medical strategies and asset launches, especially within a priority market. Skilled at simultaneous consideration of scientific data and practical healthcare delivery needs from diverse health systems to optimize medical implementation of innovation. Why GSK? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1- (US Toll Free) or +1 (outside US). GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.
Jan 18, 2025
Full time
You will need to login before you can apply for a job. Site Name: Home Worker - USA, GSK House, Zug House Posted Date: Dec The Global Medical Director role is a unique opportunity for an experienced, innovative, and proactive medical professional to facilitate the understanding of the value of our medicines and vaccines, the science behind them and the public impact they can offer. This is accomplished by developing and implementing the global medical scientific strategic plan to generate insights, shape optimal care through scientific dialogue and education and delivering impact by generating and communicating the evidence and delivering solutions to close the gaps. Position can be Director or Sr. Director level- to be confirmed based on experience. The Global Medical Director for Blenrep will work in a thriving team of medical business leaders where people will be inspired to drive towards achieving our goals of getting Ahead of Disease Together and positively impacting patient and population health outcomes globally. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Support the Global Medical Leads in the development and timely execution of practice changing Global Medical Affairs Plans (MAP) and Integrated Evidence plans (IEP) in partnership with key stakeholders through the GMAT and IET. Think globally, while deeply understanding priority LOC (Local Operating Company) needs and success measures. This is accomplished through extensive partnership and collaboration with LOC teams to understand landscape, market value drivers, unmet medical needs and timelines for deliverables required for their success. Partner across the internal ecosystem and with external partners to deliver Medical Plans that prioritize external impact above all else on time and on budget. Leverage insights and learnings, inputs into the design of clinical trials and development plans to optimize the positive impact for patients. Drive excellence in scientific engagement by developing a strong collaborative network of global external experts (HCPs, patients, payors and regulators) to be engaged in advice seeking activities and appropriate initiatives to advance clinical care and patient outcomes in partnership with the LOC Medical teams where those experts reside. Ensure colleagues have a robust knowledge of the relevant and emerging clinical evidence, supporting their training by partnering on the creation and delivery of high-quality scientific materials for both internal and external use. Partner with Global Product Strategy, Market Access, and core country teams to support/advise on core claims and material review. Ensure appropriate medical governance oversight including management of product-related issues with potential impact on patient safety and of risk assessment and mitigation plan associated with deliverables/strategies. Develop deep subject matter expertise on the product and therapy area as well as the ability to drive proactive strategic planning. Drive a culture and delivery mindset of future ready innovation which supports faster and specific solutions for patients. Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: MD/MBBS/PharmD or PhD in clinical / scientific discipline related to hematology. 5 + years of experience in Medical Affairs including roles in LOCs and in global teams supporting pre/peri launch phases of assets. Writing, speaking, and creating highly technical medical content in English. Experience designing evidence and communication strategies at the global level. Experience developing global KOL relationships, implementing medical education initiatives, and implementing externally and internally sponsored research. Preferred Qualifications: If you have the following characteristics, it would be a plus: Previous clinical or scientific experience in hematology will be an added benefit. Robust understanding of internal and external codes of practice and regulations (certification where applicable). Demonstrated matrix leadership in previous roles with ability to build strong networks, manage complexity and cultural diversity. Experience in medical support for briefing documents for regulatory interactions and payor dossiers. General understanding of statistics, safety, regulatory requirements. Demonstrated experience with developing global or local medical strategies and asset launches, especially within a priority market. Skilled at simultaneous consideration of scientific data and practical healthcare delivery needs from diverse health systems to optimize medical implementation of innovation. Why GSK? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1- (US Toll Free) or +1 (outside US). GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.
The Association of the British Pharmaceutical Industry (ABPI)
Head of Access and Adoption Policy - Devolved Nations Head of Access and Adoption Policy - Devolved Nations Closing date: 21 January 2025 London Job title: Head of Access and Adoption Policy - Devolved Nations Reporting to: Director, Value & Access Policy (dotted line accountability to Director UK Competitiveness & Devolved Nations). Department: Patient Access Location: Remote working, with minimum 4 working days per month spent in the ABPI's central offices in London About the ABPI The ABPI exists to make the UK the best place in the world to research, develop and use new medicines and vaccines. We represent companies of all sizes who invest in discovering the medicines of the future. Our members supply cutting edge treatments that improve and save the lives of millions of people. We work in partnership with Governments and the NHS so patients can get new treatments faster and the NHS can plan how much it spends on medicines. Primary objectives/ responsibilities Work with the ABPI's Devolved Nation teams to ensure market access and uptake policy is developed and advocated for across the devolved nations in line with the ABPI's strategic objectives, as set by the ABPI Board Oversee the development of a coordinated medicines access and uptake strategy across the Devolved Nations, and support the Devolved Nations leads to drive improvements to the medicines' access and uptake environment via policy and advocacy activity Develop and enhance the evidence base to drive forward policy and advocacy goals associated with medicines access and uptake in the Devolved Nations Support the development of Business Plans within each of the ABPI's Devolved Nation teams to ensure alignment Collaborate with Devolved Nation leads to ensure effective linkage between Devolved Nations Board Sponsored Groups, and relevant subject matter expert Board Sponsored Groups (including the Value and Access Board Sponsored Group and Commercial and VPAG Board Sponsored Group), and the ABPI's Patient Access team Support the Devolved Nations teams to drive effective implementation of the Voluntary Scheme for Branded Medicines Pricing, Access and Growth in their respective nations, and contribute insights and strategic advice ahead of Operational Reviews and future Voluntary Scheme negotiations Ensure effective dissemination of insights from the ABPI's Patient Access groups to the Devolved Nations teams and member groups Provide input into relevant devolved nation consultations, with lead responsibility for access and uptake policy content Identify and propose opportunities for leadership on ABPI Patient Access priorities within Devolved Nations Represent the ABPI on relevant strategic, working, or decision-making groups within the Devolved Nations on matters relating to patient access and uptake, including within relevant subgroups of organisations including SMC and AWMSG subgroups Ensure, with the support of the Devolved Nations teams, that subject matter expert groups, Board sub-committees, and the ABPI Board itself are updated on relevant patient access and uptake developments within Devolved Nations Attend and support, where required, all relevant Board Sponsored Groups and ABPI Committees Provide project management support to the Patient Access team, and appropriate coordination and dissemination of information to ensure effective implementation and monitoring of delivery of the Voluntary Scheme for Branded Medicines Pricing, Access and Growth (VPAG) in relation to the Devolved Nations. Experience and skill set Thorough understanding of devolved nations healthcare systems, procurement systems, and HTA - and wider commissioning - systems. Proven ability to work collaboratively at senior levels with health systems, with relevant expertise and awareness of HTA and medicines procurement policy across multiple UK health systems. Demonstrated ability of achieving results in a complex environment where it has been necessary to collaborate cross-functionally and trans-nationally. Strong analytical skills and ability to understand data sets required to define and drive policy positions in the Devolved Nations, and an ability to understand how this fits within a wider UK context. Proven ability to build relationships and influence stakeholders at a senior level across ABPI Members, devolved governments, NHS systems across the UK and Health Technology Appraisal organisations Excellent written and presentation skills. Excellent project management skills with the proven ability to execute initiatives and achieve positive results. Working Remote working, with minimum 4 working days per month spent in the ABPI's central offices in London. Travel when required to attend key stakeholder meetings in Devolved Nations. To apply For a full job description and salary and benefits information or to apply for this opportunity please send your CV with a covering letter to the recruitment partner, Jurgen Wurfel at . Please note ABPI reserve the right to close this vacancy early if sufficient applications are received for the role. Therefore, if you are interested, please submit your application as early as possible.
Jan 18, 2025
Full time
Head of Access and Adoption Policy - Devolved Nations Head of Access and Adoption Policy - Devolved Nations Closing date: 21 January 2025 London Job title: Head of Access and Adoption Policy - Devolved Nations Reporting to: Director, Value & Access Policy (dotted line accountability to Director UK Competitiveness & Devolved Nations). Department: Patient Access Location: Remote working, with minimum 4 working days per month spent in the ABPI's central offices in London About the ABPI The ABPI exists to make the UK the best place in the world to research, develop and use new medicines and vaccines. We represent companies of all sizes who invest in discovering the medicines of the future. Our members supply cutting edge treatments that improve and save the lives of millions of people. We work in partnership with Governments and the NHS so patients can get new treatments faster and the NHS can plan how much it spends on medicines. Primary objectives/ responsibilities Work with the ABPI's Devolved Nation teams to ensure market access and uptake policy is developed and advocated for across the devolved nations in line with the ABPI's strategic objectives, as set by the ABPI Board Oversee the development of a coordinated medicines access and uptake strategy across the Devolved Nations, and support the Devolved Nations leads to drive improvements to the medicines' access and uptake environment via policy and advocacy activity Develop and enhance the evidence base to drive forward policy and advocacy goals associated with medicines access and uptake in the Devolved Nations Support the development of Business Plans within each of the ABPI's Devolved Nation teams to ensure alignment Collaborate with Devolved Nation leads to ensure effective linkage between Devolved Nations Board Sponsored Groups, and relevant subject matter expert Board Sponsored Groups (including the Value and Access Board Sponsored Group and Commercial and VPAG Board Sponsored Group), and the ABPI's Patient Access team Support the Devolved Nations teams to drive effective implementation of the Voluntary Scheme for Branded Medicines Pricing, Access and Growth in their respective nations, and contribute insights and strategic advice ahead of Operational Reviews and future Voluntary Scheme negotiations Ensure effective dissemination of insights from the ABPI's Patient Access groups to the Devolved Nations teams and member groups Provide input into relevant devolved nation consultations, with lead responsibility for access and uptake policy content Identify and propose opportunities for leadership on ABPI Patient Access priorities within Devolved Nations Represent the ABPI on relevant strategic, working, or decision-making groups within the Devolved Nations on matters relating to patient access and uptake, including within relevant subgroups of organisations including SMC and AWMSG subgroups Ensure, with the support of the Devolved Nations teams, that subject matter expert groups, Board sub-committees, and the ABPI Board itself are updated on relevant patient access and uptake developments within Devolved Nations Attend and support, where required, all relevant Board Sponsored Groups and ABPI Committees Provide project management support to the Patient Access team, and appropriate coordination and dissemination of information to ensure effective implementation and monitoring of delivery of the Voluntary Scheme for Branded Medicines Pricing, Access and Growth (VPAG) in relation to the Devolved Nations. Experience and skill set Thorough understanding of devolved nations healthcare systems, procurement systems, and HTA - and wider commissioning - systems. Proven ability to work collaboratively at senior levels with health systems, with relevant expertise and awareness of HTA and medicines procurement policy across multiple UK health systems. Demonstrated ability of achieving results in a complex environment where it has been necessary to collaborate cross-functionally and trans-nationally. Strong analytical skills and ability to understand data sets required to define and drive policy positions in the Devolved Nations, and an ability to understand how this fits within a wider UK context. Proven ability to build relationships and influence stakeholders at a senior level across ABPI Members, devolved governments, NHS systems across the UK and Health Technology Appraisal organisations Excellent written and presentation skills. Excellent project management skills with the proven ability to execute initiatives and achieve positive results. Working Remote working, with minimum 4 working days per month spent in the ABPI's central offices in London. Travel when required to attend key stakeholder meetings in Devolved Nations. To apply For a full job description and salary and benefits information or to apply for this opportunity please send your CV with a covering letter to the recruitment partner, Jurgen Wurfel at . Please note ABPI reserve the right to close this vacancy early if sufficient applications are received for the role. Therefore, if you are interested, please submit your application as early as possible.
Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. About CDW CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada. CDW prides itself on "making amazing happen". Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary Responsible for leading CDW's Security Solution Sales team which sits within the Integrated Technology Solutions (ITS) organisation. This strategic leadership role will (predominantly) have leaders and managers as direct reports and will be responsible (alongside the Head of Solution Sales) for setting and managing the standards, directional plans and continuously driving improvement into the team for future business, team and personal growth. The Security team is made up of Solution Sales Specialists and Solution Architects, Vendor aligned BDM's and supporting roles with a primary goal of delivering exceptional business outcomes for our customers through the sale and delivery of market leading products and value-added solutions and services. The primary objectives of this role are: To deliver exceptional internal and external customer experiences and outcomes within the Security portfolio and wider Solution Sales organisation whilst also driving a profitable outcome for CDW. To clearly define (alongside the office of the CTO) the Security Strategy and go to market, which technology areas we focus on and how we continue to manage and grow a positive P&L within this team. To work in partnership with various internal business units, supporting initiatives that drive improvements to the way we operate through process and platform, always demonstrating balanced flexibility and a passion to engage. Provide success against revenue and GP targets relating to Security such as Network Security, Cloud Security etc. To create and evolve learning and development programmes (in collaboration with other business units) ensuring co-workers are continuing to develop individually and in line with business objectives. Key responsibilities Build the UK's best Security Solution Sales business by leading and developing this growth pillar (consisting of on-prem, private and hyperscale platforms, networking, data protection and lifecycle management and surrounding technologies that provide the foundations for businesses to deliver their services). Proactively drive exceptional and consistent customer and seller experiences innovating our delivery model, drive increased opportunity win rates and customer up/cross sell through progressive and credible Solution Sales expertise - Always seeking to 'raise the bar'. Create and execute on a business plan which is aligned to CDW's business strategy and delivers profitable outcomes. Continue to evolve the business unit to ensure relevance and forward thinking - never standing still. Proactively engage with sales leadership, sellers, and the wider business to assess and support opportunities in various stages of flight (pre-sales through delivery) considering resource requirements and constraints. Develop market insights and competitive intelligence in collaboration with the Solution Sales leadership team, Office of the CTO, Partner Management, Marketing and Sales teams that aid in the development and success of the Security team. Host, attend and participate in internal, customer or partner events to showcase CDW's capability. Drive deliberate and exceptional collaboration across all Solution Sales business units delivering broad business outcomes for our customers. Management Responsibilities Create and foster an environment conducive to innovation, high productivity, and high quality, regularly observing the performance of direct and in-direct reports, ensuring they maintain focus, motivation, adhere to and improve quality standards. Lead and develop teams and individuals within their responsibility, motivating, mentoring, coaching and nurturing talent with a positive attitude - Ensuring teams are highly motivated, quality-minded, and commercially focused. Assist in the development of training and certification plans for the Integrated Technology business in collaboration with the Learning & Development department aligned with business growth plans. Contribute to the ongoing development of the Integrated Technology business culture, promoting diversity, team building, and learning opportunities - promoting a progressive environment that is fun to work in. Attract new and retain existing coworkers that have technical or professional expertise that maintains and promotes capabilities needed by the UK business. Conduct monthly 121 meetings with the team, monitoring performance, supporting development, and completing the coworker life cycle process in line with Co-worker Services Guidance. Accountable for accurate departmental financial forecasting, cost center management, opportunity cost model standards, staffing, recruitment, and coworker performance management. Build and maintain strong relationships with other departmental leads (including US and Canadian peers) to maintain an awareness of developments within the wider business and support opportunities for standardisation across geographies where applicable. Act as a senior escalation point for business-critical events related to the business unit you lead, taking ownership of issues and driving remediation activity as necessary. Qualifications, Skills & Experience Proven successful experience in the Information Technology market with demonstrable experience working in a leadership position as well as a track record of developing teams and individuals. Proven C-level interaction, engagement and relationship management. Demonstrable track record of driving revenue and profit growth, managing cost, and attracting, retaining, and developing talent. Strong understanding and experience of the procurement lifecycle including negotiation, contracting, and the management of third parties. Experience in building internal departmental brand and engaging with multiple internal business units. Professional certifications (desirable) such as Sales, Business Administration or Leadership & Management qualifications. Essential Attributes Highly ambitious, credible, motivated, and accountable individual with an appreciation for building meaningful and lasting relationships. Detail-oriented with strong time management skills combined with the capacity to lead and work on multiple initiatives, as well as dynamically prioritize and pivot based on changing business needs. Outstanding communications skills, with the ability to clearly and concisely present concepts and recommendations in verbal, written, and presentation formats to customers, senior leaders, and cross-functional audiences. High levels of industry-related knowledge with an insatiable thirst for new information relevant to the market. Prepared for occasional travel between CDW UK & International offices as the role requires whilst maintaining a suitable home life balance. Ability to allocate time to undertake personal development activities such as attending training, achieving certifications, and focusing on soft-skill development - always seeking to personally develop as an individual. More about CDW and your career with us: At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self - and your best ideas - to CDW. Because diverse perspectives bring forth better problem solving - and better solutions for our customers in a rapidly evolving technology landscape. CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010. We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results. Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits.Will you be a part of it? What we offer: Life Assurance Competitive Contributory Pension Private Medical Insurance Enhanced Maternity Pay . click apply for full job details
Jan 18, 2025
Full time
Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. About CDW CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada. CDW prides itself on "making amazing happen". Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary Responsible for leading CDW's Security Solution Sales team which sits within the Integrated Technology Solutions (ITS) organisation. This strategic leadership role will (predominantly) have leaders and managers as direct reports and will be responsible (alongside the Head of Solution Sales) for setting and managing the standards, directional plans and continuously driving improvement into the team for future business, team and personal growth. The Security team is made up of Solution Sales Specialists and Solution Architects, Vendor aligned BDM's and supporting roles with a primary goal of delivering exceptional business outcomes for our customers through the sale and delivery of market leading products and value-added solutions and services. The primary objectives of this role are: To deliver exceptional internal and external customer experiences and outcomes within the Security portfolio and wider Solution Sales organisation whilst also driving a profitable outcome for CDW. To clearly define (alongside the office of the CTO) the Security Strategy and go to market, which technology areas we focus on and how we continue to manage and grow a positive P&L within this team. To work in partnership with various internal business units, supporting initiatives that drive improvements to the way we operate through process and platform, always demonstrating balanced flexibility and a passion to engage. Provide success against revenue and GP targets relating to Security such as Network Security, Cloud Security etc. To create and evolve learning and development programmes (in collaboration with other business units) ensuring co-workers are continuing to develop individually and in line with business objectives. Key responsibilities Build the UK's best Security Solution Sales business by leading and developing this growth pillar (consisting of on-prem, private and hyperscale platforms, networking, data protection and lifecycle management and surrounding technologies that provide the foundations for businesses to deliver their services). Proactively drive exceptional and consistent customer and seller experiences innovating our delivery model, drive increased opportunity win rates and customer up/cross sell through progressive and credible Solution Sales expertise - Always seeking to 'raise the bar'. Create and execute on a business plan which is aligned to CDW's business strategy and delivers profitable outcomes. Continue to evolve the business unit to ensure relevance and forward thinking - never standing still. Proactively engage with sales leadership, sellers, and the wider business to assess and support opportunities in various stages of flight (pre-sales through delivery) considering resource requirements and constraints. Develop market insights and competitive intelligence in collaboration with the Solution Sales leadership team, Office of the CTO, Partner Management, Marketing and Sales teams that aid in the development and success of the Security team. Host, attend and participate in internal, customer or partner events to showcase CDW's capability. Drive deliberate and exceptional collaboration across all Solution Sales business units delivering broad business outcomes for our customers. Management Responsibilities Create and foster an environment conducive to innovation, high productivity, and high quality, regularly observing the performance of direct and in-direct reports, ensuring they maintain focus, motivation, adhere to and improve quality standards. Lead and develop teams and individuals within their responsibility, motivating, mentoring, coaching and nurturing talent with a positive attitude - Ensuring teams are highly motivated, quality-minded, and commercially focused. Assist in the development of training and certification plans for the Integrated Technology business in collaboration with the Learning & Development department aligned with business growth plans. Contribute to the ongoing development of the Integrated Technology business culture, promoting diversity, team building, and learning opportunities - promoting a progressive environment that is fun to work in. Attract new and retain existing coworkers that have technical or professional expertise that maintains and promotes capabilities needed by the UK business. Conduct monthly 121 meetings with the team, monitoring performance, supporting development, and completing the coworker life cycle process in line with Co-worker Services Guidance. Accountable for accurate departmental financial forecasting, cost center management, opportunity cost model standards, staffing, recruitment, and coworker performance management. Build and maintain strong relationships with other departmental leads (including US and Canadian peers) to maintain an awareness of developments within the wider business and support opportunities for standardisation across geographies where applicable. Act as a senior escalation point for business-critical events related to the business unit you lead, taking ownership of issues and driving remediation activity as necessary. Qualifications, Skills & Experience Proven successful experience in the Information Technology market with demonstrable experience working in a leadership position as well as a track record of developing teams and individuals. Proven C-level interaction, engagement and relationship management. Demonstrable track record of driving revenue and profit growth, managing cost, and attracting, retaining, and developing talent. Strong understanding and experience of the procurement lifecycle including negotiation, contracting, and the management of third parties. Experience in building internal departmental brand and engaging with multiple internal business units. Professional certifications (desirable) such as Sales, Business Administration or Leadership & Management qualifications. Essential Attributes Highly ambitious, credible, motivated, and accountable individual with an appreciation for building meaningful and lasting relationships. Detail-oriented with strong time management skills combined with the capacity to lead and work on multiple initiatives, as well as dynamically prioritize and pivot based on changing business needs. Outstanding communications skills, with the ability to clearly and concisely present concepts and recommendations in verbal, written, and presentation formats to customers, senior leaders, and cross-functional audiences. High levels of industry-related knowledge with an insatiable thirst for new information relevant to the market. Prepared for occasional travel between CDW UK & International offices as the role requires whilst maintaining a suitable home life balance. Ability to allocate time to undertake personal development activities such as attending training, achieving certifications, and focusing on soft-skill development - always seeking to personally develop as an individual. More about CDW and your career with us: At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self - and your best ideas - to CDW. Because diverse perspectives bring forth better problem solving - and better solutions for our customers in a rapidly evolving technology landscape. CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010. We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results. Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits.Will you be a part of it? What we offer: Life Assurance Competitive Contributory Pension Private Medical Insurance Enhanced Maternity Pay . click apply for full job details
Site Name: UK - London - New Oxford Street, Baar Onyx, UK - Hertfordshire - Stevenage Posted Date: Dec 3 2024 At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. R&D is committed to discovering and delivering transformational vaccines and medicines to prevent and change the course of disease. As an Associate Director of Global Regulatory Affairs, you will ensure the development and execution of global and/or regional regulatory strategies for assigned assets. These strategies will be in alignment with the Medicines Development Strategy/Integrated Asset Plan, ensuring compliance with internal GSK processes and policy as well as appropriate regulatory requirements. The ultimate goal is to deliver the best possible labelling that meets the Medicine Profile, commensurate with the available data. You will engage in extensive matrix working within GSK up to the VP level and represent GSK with local regulatory agencies. In this role you will Be accountable to the Global Regulatory Lead (GRL) and Global Regulatory Therapeutic Area (TA) Head for the development of appropriate regional regulatory strategies and their delivery according to plans. Collaborate with the Early/Medicine Development Team (EDT/MDT) or GRL to ensure a robust regulatory strategy is in place to support the development program and meet the needs of key markets. Work closely with local/regional commercial teams to secure the best possible labelling commensurate with the available data. Lead interactions with local/regional regulatory authorities. Proactively develop regulatory strategies that meet the needs of the local region(s), while considering the needs of other regions globally. Implement regional strategies in support of global projects. Ensure compliance with global/regional requirements at all stages of the product life cycle. Why you? Basic Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree in biological or healthcare science. Experience in the drug development process within regulatory affairs. Proven ability to manage development, submission, and approval activities in different regions globally. Ability to develop necessary specialist knowledge for the product in a specific oncology disease area. Preferred Qualifications & Skills: Please note the following skills are not necessary, just preferred, if you do not have them, please still apply: Advanced Scientific Degree (PhD, MD, PharmD). Knowledge of all phases of the drug development process in regulatory affairs. Capability to lead regional development, submission, and approval activities in local region(s). Knowledge of clinical trial and licensing requirements in all major countries in the region and, ideally, knowledge of other key Agency processes globally. Knowledge of relevant therapy area and the ability to further develop necessary specialist knowledge for the product or area of medicine. Creative regulatory problem-solving capabilities, balancing agency expectations and compliance. Closing Date for Applications - 31 Jan 2025 (COB) At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people over the next 10 years. R&D is committed to discovering and delivering transformational vaccines and medicines to prevent and change the course of disease. Why GSK? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Jan 18, 2025
Full time
Site Name: UK - London - New Oxford Street, Baar Onyx, UK - Hertfordshire - Stevenage Posted Date: Dec 3 2024 At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. R&D is committed to discovering and delivering transformational vaccines and medicines to prevent and change the course of disease. As an Associate Director of Global Regulatory Affairs, you will ensure the development and execution of global and/or regional regulatory strategies for assigned assets. These strategies will be in alignment with the Medicines Development Strategy/Integrated Asset Plan, ensuring compliance with internal GSK processes and policy as well as appropriate regulatory requirements. The ultimate goal is to deliver the best possible labelling that meets the Medicine Profile, commensurate with the available data. You will engage in extensive matrix working within GSK up to the VP level and represent GSK with local regulatory agencies. In this role you will Be accountable to the Global Regulatory Lead (GRL) and Global Regulatory Therapeutic Area (TA) Head for the development of appropriate regional regulatory strategies and their delivery according to plans. Collaborate with the Early/Medicine Development Team (EDT/MDT) or GRL to ensure a robust regulatory strategy is in place to support the development program and meet the needs of key markets. Work closely with local/regional commercial teams to secure the best possible labelling commensurate with the available data. Lead interactions with local/regional regulatory authorities. Proactively develop regulatory strategies that meet the needs of the local region(s), while considering the needs of other regions globally. Implement regional strategies in support of global projects. Ensure compliance with global/regional requirements at all stages of the product life cycle. Why you? Basic Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree in biological or healthcare science. Experience in the drug development process within regulatory affairs. Proven ability to manage development, submission, and approval activities in different regions globally. Ability to develop necessary specialist knowledge for the product in a specific oncology disease area. Preferred Qualifications & Skills: Please note the following skills are not necessary, just preferred, if you do not have them, please still apply: Advanced Scientific Degree (PhD, MD, PharmD). Knowledge of all phases of the drug development process in regulatory affairs. Capability to lead regional development, submission, and approval activities in local region(s). Knowledge of clinical trial and licensing requirements in all major countries in the region and, ideally, knowledge of other key Agency processes globally. Knowledge of relevant therapy area and the ability to further develop necessary specialist knowledge for the product or area of medicine. Creative regulatory problem-solving capabilities, balancing agency expectations and compliance. Closing Date for Applications - 31 Jan 2025 (COB) At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people over the next 10 years. R&D is committed to discovering and delivering transformational vaccines and medicines to prevent and change the course of disease. Why GSK? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Lead a global operations team of 150+, optimizing efficiency, managing KPIs, ensuring accurate fund flows to charities, driving automation, enhancing service quality, planning capacity, and ensuring regulatory compliance in a dynamic, impactful role. Location: Hybrid (London, United Kingdom) Key Responsibilities: People Management Budgeting, cost control & reduction Strategic Planning About Goodstack: Goodstack is a scale-up (51-500 employees) in the SaaS Financial Technology sector. Join Hirehoot! To apply, please provide the following information: Full Name Email LinkedIn Your CV (Max file size 5Mb, .pdf or .docx) Your data privacy is our highest priority. We will only use your data as you've consented. Your data will not be public until you want to do so on the platform. By continuing, you accept the Terms of Use policies and Privacy Policy.
Jan 18, 2025
Full time
Lead a global operations team of 150+, optimizing efficiency, managing KPIs, ensuring accurate fund flows to charities, driving automation, enhancing service quality, planning capacity, and ensuring regulatory compliance in a dynamic, impactful role. Location: Hybrid (London, United Kingdom) Key Responsibilities: People Management Budgeting, cost control & reduction Strategic Planning About Goodstack: Goodstack is a scale-up (51-500 employees) in the SaaS Financial Technology sector. Join Hirehoot! To apply, please provide the following information: Full Name Email LinkedIn Your CV (Max file size 5Mb, .pdf or .docx) Your data privacy is our highest priority. We will only use your data as you've consented. Your data will not be public until you want to do so on the platform. By continuing, you accept the Terms of Use policies and Privacy Policy.
Get Staffed Online Recruitment Limited
Brighton, Sussex
Head of IT Permanent Up to £50,000 per annum D.O.E Bristol - hybrid post-probation period 6 months We have an exciting opportunity for a Head of IT with our client help them deliver an exciting and ambitious IT roadmap. Our Client They aim to be the most successful and respected estate administration business in the UK. A regulated business founded in 2002, they only do one thing: estate administration. The business has a crystal clear vision, to be the service provider that every bereaved family turns to and is totally focused on its purpose, helping families to move on following a bereavement. They are committed to transparent and fair pricing and customers are at the heart of everything that they do. They add value to their partners business propositions and provide their clients with innovative, highly focused customer service. Their business partners include Will writers, financial advisers, financial corporates, funeral directors and solicitors (through our long-standing Title Research brand). They tailor their proposition depending on their service or commercial requirements. What you ll be doing KCT have recently refreshed their IT Strategy and have a clear vision for the technology which will support its growth. They have an exciting and ambitious roadmap for developing the systems they need in 2025 and beyond which you will help deliver. The Head of IT Working closely with the Chief Technology Officer and Senior Management Team you will ensure the IT Strategy is implemented effectively and targets are met Leading and managing IT change projects across the business, being accountable for making and delivering against project plans, liaising with and leading stakeholders, maintaining project documentation, and reporting status to the Senior Management Team. Leading the IT team in delivering: Comprehensive internal IT support, managing relationships with key IT providers, and overseeing laptops, peripherals, telephony, and business applications, while ensuring robust IT controls are in place to protect the business and its data Software development for applications used by the businesses including Proclaim (our legal case management system), our external-facing portal, our management information reports and our data warehouse, ensuring development time is accurately recorded to enable the business to capitalise IT costs where possible. Line-managing the IT Team, providing day-to-day people management, progression planning and tracking, objective setting and evaluation, and team leadership. They are a fast-paced business and roles change from time to time. You should be prepared to perform any such tasks or duties that are reasonably assigned to you. The ideal candidate: Experience managing IT projects Experience line-managing IT team Extensive experience in an IT support or development environment STEM degree or equivalent experience What they can offer you: 25 days Holiday Entitlement (Increasing annually to 30) Buy up to 5 days holiday per year Health Cash Plan Cash back for Dental, optical, and other treatments PERKS Employee discounts across a range of high street products. Salary sacrifice benefit options such as Dental Income protection insurance Life assurance policy Company pension (Matched contribution up to 5%) 12 weeks Enhanced Parental leave policy Cycle to work scheme Need to know: Salary: up to 50K per annum D.O.E Location: Bristol City Centre, Hybrid post probation Hours: Typical office hours are 9am 5pm (flexible working supported) Start date: Flexible, ASAP preferred Equality and Diversity Our client is committed to equality and diversity in employment and all our activities. They ensure that all successful applicants are selected based on their relevant merits and experience and that people are given equal opportunities within the workplace. If this opportunity excites you and you d like to consider joining, please apply today with your CV!
Jan 18, 2025
Full time
Head of IT Permanent Up to £50,000 per annum D.O.E Bristol - hybrid post-probation period 6 months We have an exciting opportunity for a Head of IT with our client help them deliver an exciting and ambitious IT roadmap. Our Client They aim to be the most successful and respected estate administration business in the UK. A regulated business founded in 2002, they only do one thing: estate administration. The business has a crystal clear vision, to be the service provider that every bereaved family turns to and is totally focused on its purpose, helping families to move on following a bereavement. They are committed to transparent and fair pricing and customers are at the heart of everything that they do. They add value to their partners business propositions and provide their clients with innovative, highly focused customer service. Their business partners include Will writers, financial advisers, financial corporates, funeral directors and solicitors (through our long-standing Title Research brand). They tailor their proposition depending on their service or commercial requirements. What you ll be doing KCT have recently refreshed their IT Strategy and have a clear vision for the technology which will support its growth. They have an exciting and ambitious roadmap for developing the systems they need in 2025 and beyond which you will help deliver. The Head of IT Working closely with the Chief Technology Officer and Senior Management Team you will ensure the IT Strategy is implemented effectively and targets are met Leading and managing IT change projects across the business, being accountable for making and delivering against project plans, liaising with and leading stakeholders, maintaining project documentation, and reporting status to the Senior Management Team. Leading the IT team in delivering: Comprehensive internal IT support, managing relationships with key IT providers, and overseeing laptops, peripherals, telephony, and business applications, while ensuring robust IT controls are in place to protect the business and its data Software development for applications used by the businesses including Proclaim (our legal case management system), our external-facing portal, our management information reports and our data warehouse, ensuring development time is accurately recorded to enable the business to capitalise IT costs where possible. Line-managing the IT Team, providing day-to-day people management, progression planning and tracking, objective setting and evaluation, and team leadership. They are a fast-paced business and roles change from time to time. You should be prepared to perform any such tasks or duties that are reasonably assigned to you. The ideal candidate: Experience managing IT projects Experience line-managing IT team Extensive experience in an IT support or development environment STEM degree or equivalent experience What they can offer you: 25 days Holiday Entitlement (Increasing annually to 30) Buy up to 5 days holiday per year Health Cash Plan Cash back for Dental, optical, and other treatments PERKS Employee discounts across a range of high street products. Salary sacrifice benefit options such as Dental Income protection insurance Life assurance policy Company pension (Matched contribution up to 5%) 12 weeks Enhanced Parental leave policy Cycle to work scheme Need to know: Salary: up to 50K per annum D.O.E Location: Bristol City Centre, Hybrid post probation Hours: Typical office hours are 9am 5pm (flexible working supported) Start date: Flexible, ASAP preferred Equality and Diversity Our client is committed to equality and diversity in employment and all our activities. They ensure that all successful applicants are selected based on their relevant merits and experience and that people are given equal opportunities within the workplace. If this opportunity excites you and you d like to consider joining, please apply today with your CV!
Join the API Revolution at Gravitee-Where Innovation Meets Growth Since our beginnings in 2015, Gravitee has grown into a global force, recognized as a 2024 Gartner Magic Quadrant Leader for API Management. What started with four developers challenging the complexities of APIs has evolved into a revolutionary platform powering API and event stream ecosystems worldwide. We're driving digital transformation for top enterprises, from Michelin to Roche to Blue Yonder and beyond, offering unmatched control over APIs and event streams. Our rapid growth and leadership in API management are fueled by our team's commitment to excellence and our core values: Passion : We bring excitement to everything we do, constantly innovating to stay ahead of the curve. Do What it Takes : We go above and beyond to help customers and teammates succeed, holding ourselves to the highest standards. Professionalism : We believe in clear, respectful communication and prioritize the needs of our team and customers. Join us on this journey. Be part of a team that's redefining what's possible in API management, and shaping the future of digital transformation. The possibilities are endless-be a part of the revolution! THE ROLE & WHY IT EXISTS Gravitee.io is taking APIs to the next level - we are the premier, open source API platform and we want everyone to know how amazing our software is. To make this happen, we are looking for someone passionate, curious and ambitious. This is where you come in. We are currently recruiting for a Software Engineering Manager to join our growing business. As a Software Engineering Manager, you will oversee multiple engineering teams, driving the delivery of innovative, high-quality software solutions aligned with Gravitee's business goals. You will mentor engineers, foster collaboration, and implement best practices, all while upholding our core values. You will work closely with the Product Management, Architecture, Platform and various Customer Support groups to understand the product vision, requirements, quality issues and architecture. This role demands technical expertise, leadership excellence, and a passion for building cohesive, result-oriented and high-performing teams. You will be instrumental in scaling our products, processes, and people to support Gravitee's growth. WHAT YOU WILL BE DOING Your daily to-do list will feature some or all of the following, but is not limited to: Lead, mentor and grow engineering teams, promoting a culture of innovation, accountability, and continuous improvement. Identify skill gaps and create growth opportunities for team members through coaching and training. Own the successful execution of engineering projects, ensuring timely delivery with high-quality results. Collaborate with Product Management to define technical requirements and align them with business objectives. Oversee the adoption of Agile/Scrum practices to improve team velocity and predictability. Drive technical direction for scalable, maintainable software solutions. Establish and enforce coding standards, code reviews, and best practices. Monitor emerging technologies and recommend opportunities to enhance Gravitee's platform. Implement processes to improve team efficiency and cross-functional collaboration. Monitor and address risks, bottlenecks, and resource needs proactively. Maintain focus on security, performance, and compliance across software development activities. Be proactive in driving the resolution of software quality defects. Align team objectives with product and enterprise objectives. ESSENTIAL SKILLS The right candidate will possess at least the following skills, if not more: Proven experience leading and managing software engineering teams (10+ years in management roles). 3+ years overseeing and managing a software engineering team of at least 8 people. Strong background in modern software development practices, tools, and languages (e.g., Java, JavaScript, Kubernetes, APIs). 5+ years of Java Development experience. Experience and understanding of architecture principles across infrastructure platforms, API, security, data, integration, and application layers. Experience with Agile methodologies and tools like Jira or equivalent. Demonstrated ability to handle ambiguity, prioritise work, and resolve complex technical and organisational challenges. Clear, effective communication with technical and non-technical stakeholders. Highly motivated team player with excellent social, coordination and communication skills. Ability to work in an international multicultural setting. DESIRED SKILLS Additionally, these skills are not required, but preferable: French language skills are a plus. Experience of Large Scale Scrum (LeSS) a plus. Experience working on API Management software and/or Identity and Access Management software and concepts. Familiarity with CI/CD pipelines and DevOps practices. Experience leading distributed or remote teams. Ability to track and act on KPIs to measure team and project performance. Agile, Scrum Master, or technical certifications are a plus. AT GRAVITEE, YOU'LL GET Excellent medical coverage to keep your body and mind healthy. Pension and 401k program options for all locations. Stock option plan for employees. 25 days holiday/vacation in addition to in-country national holidays. 3 mental health days per year with an allowance toward a mood-boosting activity of your choice. Birthday off to celebrate your day. Learn and grow with our professional development allowance to be used to benefit your career. Quarterly outings and an annual off-site in an exciting location! Hybrid culture with options to go in to an office in one of our hubs. Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector. A meaningful, progressive, global company culture that is as fun as it is hardworking. Endless growth opportunities. At Gravitee, no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.
Jan 18, 2025
Full time
Join the API Revolution at Gravitee-Where Innovation Meets Growth Since our beginnings in 2015, Gravitee has grown into a global force, recognized as a 2024 Gartner Magic Quadrant Leader for API Management. What started with four developers challenging the complexities of APIs has evolved into a revolutionary platform powering API and event stream ecosystems worldwide. We're driving digital transformation for top enterprises, from Michelin to Roche to Blue Yonder and beyond, offering unmatched control over APIs and event streams. Our rapid growth and leadership in API management are fueled by our team's commitment to excellence and our core values: Passion : We bring excitement to everything we do, constantly innovating to stay ahead of the curve. Do What it Takes : We go above and beyond to help customers and teammates succeed, holding ourselves to the highest standards. Professionalism : We believe in clear, respectful communication and prioritize the needs of our team and customers. Join us on this journey. Be part of a team that's redefining what's possible in API management, and shaping the future of digital transformation. The possibilities are endless-be a part of the revolution! THE ROLE & WHY IT EXISTS Gravitee.io is taking APIs to the next level - we are the premier, open source API platform and we want everyone to know how amazing our software is. To make this happen, we are looking for someone passionate, curious and ambitious. This is where you come in. We are currently recruiting for a Software Engineering Manager to join our growing business. As a Software Engineering Manager, you will oversee multiple engineering teams, driving the delivery of innovative, high-quality software solutions aligned with Gravitee's business goals. You will mentor engineers, foster collaboration, and implement best practices, all while upholding our core values. You will work closely with the Product Management, Architecture, Platform and various Customer Support groups to understand the product vision, requirements, quality issues and architecture. This role demands technical expertise, leadership excellence, and a passion for building cohesive, result-oriented and high-performing teams. You will be instrumental in scaling our products, processes, and people to support Gravitee's growth. WHAT YOU WILL BE DOING Your daily to-do list will feature some or all of the following, but is not limited to: Lead, mentor and grow engineering teams, promoting a culture of innovation, accountability, and continuous improvement. Identify skill gaps and create growth opportunities for team members through coaching and training. Own the successful execution of engineering projects, ensuring timely delivery with high-quality results. Collaborate with Product Management to define technical requirements and align them with business objectives. Oversee the adoption of Agile/Scrum practices to improve team velocity and predictability. Drive technical direction for scalable, maintainable software solutions. Establish and enforce coding standards, code reviews, and best practices. Monitor emerging technologies and recommend opportunities to enhance Gravitee's platform. Implement processes to improve team efficiency and cross-functional collaboration. Monitor and address risks, bottlenecks, and resource needs proactively. Maintain focus on security, performance, and compliance across software development activities. Be proactive in driving the resolution of software quality defects. Align team objectives with product and enterprise objectives. ESSENTIAL SKILLS The right candidate will possess at least the following skills, if not more: Proven experience leading and managing software engineering teams (10+ years in management roles). 3+ years overseeing and managing a software engineering team of at least 8 people. Strong background in modern software development practices, tools, and languages (e.g., Java, JavaScript, Kubernetes, APIs). 5+ years of Java Development experience. Experience and understanding of architecture principles across infrastructure platforms, API, security, data, integration, and application layers. Experience with Agile methodologies and tools like Jira or equivalent. Demonstrated ability to handle ambiguity, prioritise work, and resolve complex technical and organisational challenges. Clear, effective communication with technical and non-technical stakeholders. Highly motivated team player with excellent social, coordination and communication skills. Ability to work in an international multicultural setting. DESIRED SKILLS Additionally, these skills are not required, but preferable: French language skills are a plus. Experience of Large Scale Scrum (LeSS) a plus. Experience working on API Management software and/or Identity and Access Management software and concepts. Familiarity with CI/CD pipelines and DevOps practices. Experience leading distributed or remote teams. Ability to track and act on KPIs to measure team and project performance. Agile, Scrum Master, or technical certifications are a plus. AT GRAVITEE, YOU'LL GET Excellent medical coverage to keep your body and mind healthy. Pension and 401k program options for all locations. Stock option plan for employees. 25 days holiday/vacation in addition to in-country national holidays. 3 mental health days per year with an allowance toward a mood-boosting activity of your choice. Birthday off to celebrate your day. Learn and grow with our professional development allowance to be used to benefit your career. Quarterly outings and an annual off-site in an exciting location! Hybrid culture with options to go in to an office in one of our hubs. Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector. A meaningful, progressive, global company culture that is as fun as it is hardworking. Endless growth opportunities. At Gravitee, no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.
You will need to login before you can apply for a job. Safety, Evaluation & Risk Management (SERM) Associate Medical Director Site Name: Belgium-Wavre, UK - London - New Oxford Street Posted Date: Dec Job purpose: Provide medical/scientific expertise in the safety evaluation and risk management of key GSK assets in clinical development and/or the post-marketing setting. Ensure scientifically sound review and interpretation of data and management of safety issues and escalates safety issues identified through the safety review process to senior management and safety governance as appropriate. Make recommendations for the further characterization, management, and communication of safety risks. Focus on efficiency and effectiveness to meet the needs of our Patients and HCPs. Supporting the pharmacovigilance and benefit-risk management of the assigned portfolio of GSK global assets to ensure Patient Safety globally. Your responsibilities: Responsible for signal detection and evaluation activities for assigned products. Drive production of regulatory periodic reports and associated documentation and RMPs globally according to the agreed process and timelines; advises on content of regulatory period reports (in partnership with the product physician). Author the SERM safety contribution to global regulatory submissions in partnership with the product physician. May respond to auditors/inspectors' requests for information/additional information and completes corrective and preventative actions (CAPAs) within agreed timelines. Advanced evaluation skills and analytical thinking for literature review, data gathering, data synthesis, analysis and interpretation. Make sound decisions based on relevant information or factors gathered from a broad range of sources, seeking help and input as needed. Identify, evaluate, and recommend solutions to problems. Committed to the task and able to prioritise activities effectively and meet multiple deadlines successfully and with appropriate attention to detail, setting high performance standards for quality. Cross-functional Matrix team leadership: Support and Facilitate safety governance/SRTs in the clinical development and post marketing settings by assisting in the establishment and operation of cross-functional teams in any SERM to detect and address product safety issues and ensures that risk-reduction strategies are implemented appropriately in clinical study protocols and/or product labelling. Lead or participate in cross-functional process initiatives and/or Process Workstreams to drive efforts to improve adherence to regulations, data standards, quality, and efficiency. May author/participate in written standard updates (e.g., SOPs) to ensure policies and regulations are being adhered to correctly and consistently. Build strong collaborative relationships and demonstrates good matrix leadership skills, proactively providing input to matrix teams on safety issues and processes. Ability to coach and mentor others. Communications (verbal, written) and Influencing (internal PV Governance and External LTs): Present complex issues to senior staff members at the GSK Senior Governance Committees. Demonstrate initiative and creativity in performing tasks and responsibilities. Proactively contribute ideas to improve existing operations. Participate in process improvement initiatives within GCSP and contribute to advancement of methodology and process by generating new ideas and proposals for implementation. Possess effective communication skills and is capable of presenting ideas and data clearly and concisely to a matrix team. Listen and respond appropriately to the views and feedback of others. Robust medical/scientific writing skills are essential, as the preparation of detailed evaluations and reports on major GSK products is a core feature of the role. Effective negotiation, influencing and persuasion to enable others in the matrix to understand own perspective. Why you? We are looking for professionals with these required skills to achieve our goals: Medical Doctor (physician) preferred, (or equivalent e.g. veterinarian/dentist with appropriate PV experience), with additional relevant medical or scientific post-graduate qualifications. Substantial experience in pharmacovigilance or drug development. Pharmacovigilance experience relating to Safety Evaluation and Risk Management, encompassing both clinical development and post-marketing activities. Knowledge/experience of international pharmacovigilance requirements (e.g., ICH, GVP modules, CIOMS initiatives) and drug development and approval processes. Experience working in large matrix organizations. Why GSK? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
Jan 18, 2025
Full time
You will need to login before you can apply for a job. Safety, Evaluation & Risk Management (SERM) Associate Medical Director Site Name: Belgium-Wavre, UK - London - New Oxford Street Posted Date: Dec Job purpose: Provide medical/scientific expertise in the safety evaluation and risk management of key GSK assets in clinical development and/or the post-marketing setting. Ensure scientifically sound review and interpretation of data and management of safety issues and escalates safety issues identified through the safety review process to senior management and safety governance as appropriate. Make recommendations for the further characterization, management, and communication of safety risks. Focus on efficiency and effectiveness to meet the needs of our Patients and HCPs. Supporting the pharmacovigilance and benefit-risk management of the assigned portfolio of GSK global assets to ensure Patient Safety globally. Your responsibilities: Responsible for signal detection and evaluation activities for assigned products. Drive production of regulatory periodic reports and associated documentation and RMPs globally according to the agreed process and timelines; advises on content of regulatory period reports (in partnership with the product physician). Author the SERM safety contribution to global regulatory submissions in partnership with the product physician. May respond to auditors/inspectors' requests for information/additional information and completes corrective and preventative actions (CAPAs) within agreed timelines. Advanced evaluation skills and analytical thinking for literature review, data gathering, data synthesis, analysis and interpretation. Make sound decisions based on relevant information or factors gathered from a broad range of sources, seeking help and input as needed. Identify, evaluate, and recommend solutions to problems. Committed to the task and able to prioritise activities effectively and meet multiple deadlines successfully and with appropriate attention to detail, setting high performance standards for quality. Cross-functional Matrix team leadership: Support and Facilitate safety governance/SRTs in the clinical development and post marketing settings by assisting in the establishment and operation of cross-functional teams in any SERM to detect and address product safety issues and ensures that risk-reduction strategies are implemented appropriately in clinical study protocols and/or product labelling. Lead or participate in cross-functional process initiatives and/or Process Workstreams to drive efforts to improve adherence to regulations, data standards, quality, and efficiency. May author/participate in written standard updates (e.g., SOPs) to ensure policies and regulations are being adhered to correctly and consistently. Build strong collaborative relationships and demonstrates good matrix leadership skills, proactively providing input to matrix teams on safety issues and processes. Ability to coach and mentor others. Communications (verbal, written) and Influencing (internal PV Governance and External LTs): Present complex issues to senior staff members at the GSK Senior Governance Committees. Demonstrate initiative and creativity in performing tasks and responsibilities. Proactively contribute ideas to improve existing operations. Participate in process improvement initiatives within GCSP and contribute to advancement of methodology and process by generating new ideas and proposals for implementation. Possess effective communication skills and is capable of presenting ideas and data clearly and concisely to a matrix team. Listen and respond appropriately to the views and feedback of others. Robust medical/scientific writing skills are essential, as the preparation of detailed evaluations and reports on major GSK products is a core feature of the role. Effective negotiation, influencing and persuasion to enable others in the matrix to understand own perspective. Why you? We are looking for professionals with these required skills to achieve our goals: Medical Doctor (physician) preferred, (or equivalent e.g. veterinarian/dentist with appropriate PV experience), with additional relevant medical or scientific post-graduate qualifications. Substantial experience in pharmacovigilance or drug development. Pharmacovigilance experience relating to Safety Evaluation and Risk Management, encompassing both clinical development and post-marketing activities. Knowledge/experience of international pharmacovigilance requirements (e.g., ICH, GVP modules, CIOMS initiatives) and drug development and approval processes. Experience working in large matrix organizations. Why GSK? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
Senior Managed Services Consultant - CCaaS Apply locations United Kingdom - London time type Full time posted on Posted 7 Days Ago job requisition id 110029-JOB Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way . Job Description What will you do : Manage and optimize configuration of on-boarded Sprinklr clients, to ensure their continued success with the Sprinklr platform. Work directly with customers around the full functionality of the Sprinklr CCaaS Omnichannel and Contact Center Intelligence & Automation platform. Lead Managed Services engagements for priority accounts from a strategic, operational and delivery perspective. Proactively identify, document and deliver in-platform solutions to new and existing client use cases, so customers can realize the value of Sprinklr's platform. Seek optimization opportunities; designing and configuring the appropriate solution, so that client expectations regarding platform use cases and functionality are fulfilled. Maintain platform relevance according to ongoing changes and business needs. Ensure that all client users are trained, educated, and up to date on platform use, best practices, and functionality. Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements. Ensure that every client derives the most value possible from the Sprinklr platform. Assist the Sales and Success Teams in providing insight to client health, and working to win new business and/or grow existing accounts. Support our Services Directors to ensure optimal client service as it relates to platform performance, functionality, enhancements, and configuration. Maintain awareness of the CCaaS industry to provide subject matter expertise and guidance internally and for Sprinklr customers. What makes you qualified? Business-level fluency in English essential. 2-4 years of experience in CCaaS delivery/deployment, Contact Centers or similar industry. Cloud Contact Center experience with platforms such as Mitel, Avaya, Cisco, Amazon Connect, Genesys, Ameyo, Talkdesk, Ring Central etc. In-depth hands-on experience in any of the contact center channels, Inbound, outbound, workforce management, Digital Channels/Omni Channels and contact center automation. Experience in Enterprise Software deployment management and/or implementation. Excellent written and verbal communication skills. Strong technical background with advanced computer skills. Ability to work independently and as a member of a team. Demonstrate experience and a passion for the social media technology universe. Extremely strong communication and presentation skills. Ability to work effectively under tight deadlines and juggle several assignments simultaneously. Fluency in social media platforms and direct experience in working with or for social media management software is preferred. Passion for solving client challenges and commitment to client delight. Nice to have: Experience implementing or system administrating Service, Insights, Social and/or Marketing related SaaS and/or CCaaS platforms. Experience using the Sprinklr platform (or one of our CXM competitors). Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to Sprinklr Benefits to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.
Jan 18, 2025
Full time
Senior Managed Services Consultant - CCaaS Apply locations United Kingdom - London time type Full time posted on Posted 7 Days Ago job requisition id 110029-JOB Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way . Job Description What will you do : Manage and optimize configuration of on-boarded Sprinklr clients, to ensure their continued success with the Sprinklr platform. Work directly with customers around the full functionality of the Sprinklr CCaaS Omnichannel and Contact Center Intelligence & Automation platform. Lead Managed Services engagements for priority accounts from a strategic, operational and delivery perspective. Proactively identify, document and deliver in-platform solutions to new and existing client use cases, so customers can realize the value of Sprinklr's platform. Seek optimization opportunities; designing and configuring the appropriate solution, so that client expectations regarding platform use cases and functionality are fulfilled. Maintain platform relevance according to ongoing changes and business needs. Ensure that all client users are trained, educated, and up to date on platform use, best practices, and functionality. Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements. Ensure that every client derives the most value possible from the Sprinklr platform. Assist the Sales and Success Teams in providing insight to client health, and working to win new business and/or grow existing accounts. Support our Services Directors to ensure optimal client service as it relates to platform performance, functionality, enhancements, and configuration. Maintain awareness of the CCaaS industry to provide subject matter expertise and guidance internally and for Sprinklr customers. What makes you qualified? Business-level fluency in English essential. 2-4 years of experience in CCaaS delivery/deployment, Contact Centers or similar industry. Cloud Contact Center experience with platforms such as Mitel, Avaya, Cisco, Amazon Connect, Genesys, Ameyo, Talkdesk, Ring Central etc. In-depth hands-on experience in any of the contact center channels, Inbound, outbound, workforce management, Digital Channels/Omni Channels and contact center automation. Experience in Enterprise Software deployment management and/or implementation. Excellent written and verbal communication skills. Strong technical background with advanced computer skills. Ability to work independently and as a member of a team. Demonstrate experience and a passion for the social media technology universe. Extremely strong communication and presentation skills. Ability to work effectively under tight deadlines and juggle several assignments simultaneously. Fluency in social media platforms and direct experience in working with or for social media management software is preferred. Passion for solving client challenges and commitment to client delight. Nice to have: Experience implementing or system administrating Service, Insights, Social and/or Marketing related SaaS and/or CCaaS platforms. Experience using the Sprinklr platform (or one of our CXM competitors). Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to Sprinklr Benefits to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.
Job title: Head of Content Innovation (m/w/d) Locations: Heidelberg, London or Pune Terms: Full-time, fixed term: April 1st - December 31st, 2025 Application deadline: ongoing; we encourage early submissions. About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit and The Content Innovation Team Mission We transform the scholarly publishing experience by integrating human expertise with advanced technologies. We deliver scalable and personalised content solutions which drive growth and impact across the research lifecycle. We make research content generation, evaluation, and consumption an innovation positive experience for researchers, reviewers, and editors. About the role: Drive the creation of new content types, research experiences and publishing workflows that will enable greater and more rapid growth and development of Springer Nature's Research Publishing. You quickly build prototypes for the Research group working closely together with relevant Research Publishing business units to scale new solutions upon handover. Your strong expertise, knowledge and background in Research Publishing, strategy and reporting are critical to success in this role. This role can be in our Heidelberg, London or Pune offices on a hybrid working model. Key Responsibilities: Discover - work closely with customers, partners, and colleagues to identify new opportunities for greater revenue growth, better serving the needs of research(ers) Undertake research, monitor new trends, technologies and techniques to understand and consider all possibilities Engage with research communities, track early career researcher needs Track competitors, work with market research, editorial, and technology colleagues Develop - be a leader in the content innovation process and team Apply a rapid, agile process of content design which includes testing, refining and application Design new content meeting both human and machine-readable application needs Contribute to developing tools supporting editorial workflows Plan - work closely with publishing and editorial, technology, and the commercial teams to plan new opportunities Work with commercial and strategic marketing colleagues to establish business models Develop implementation strategies considering technological and human factors Implement - transition implementation responsibilities to relevant business unit Work with relevant business units to transition implementation and scaling Provide advisory support and training during handover Develop formal documentation for transitions Leadership - contribute actively to the Springer Nature leadership team to develop, agree and communicate a strategic narrative that we will use to guide and inspire the entire group. Contribute to strategic narrative and content innovation purpose Foster a culture supporting cross-functional collaboration Drive diversity, equity, and inclusion within the Content Innovation team Required skills and experience: Technical expertise Strong knowledge of design thinking and consumer perspective Experience working with Artificial Intelligence and Machine Learning Professional background Proven expertise in Research and Research Publishing strategy Successful track record delivering innovative content Significant experience in digital content and community interaction Experience building successful investment cases Knowledge of scientific research world (desirable) Stakeholder and management skills Ability to manage multiple stakeholders Experience implementing strategies in complex organizations Track record working across geographies and cultures Experience presenting to senior management Excellent internal and external relationship-building skills Individual attributes Self-starter with results-focused approach Comfortable with less structured functions Excellent analytical and communication skills Flexibility to work varied workload under pressure Ability to travel regularly Personal Characteristics Innovative mind-set Creativity to implement transformative content solutions Performance-driven approach Intellectual confidence to challenge status quo Please apply sending your CV. We encourage early applications. At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit
Jan 18, 2025
Full time
Job title: Head of Content Innovation (m/w/d) Locations: Heidelberg, London or Pune Terms: Full-time, fixed term: April 1st - December 31st, 2025 Application deadline: ongoing; we encourage early submissions. About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit and The Content Innovation Team Mission We transform the scholarly publishing experience by integrating human expertise with advanced technologies. We deliver scalable and personalised content solutions which drive growth and impact across the research lifecycle. We make research content generation, evaluation, and consumption an innovation positive experience for researchers, reviewers, and editors. About the role: Drive the creation of new content types, research experiences and publishing workflows that will enable greater and more rapid growth and development of Springer Nature's Research Publishing. You quickly build prototypes for the Research group working closely together with relevant Research Publishing business units to scale new solutions upon handover. Your strong expertise, knowledge and background in Research Publishing, strategy and reporting are critical to success in this role. This role can be in our Heidelberg, London or Pune offices on a hybrid working model. Key Responsibilities: Discover - work closely with customers, partners, and colleagues to identify new opportunities for greater revenue growth, better serving the needs of research(ers) Undertake research, monitor new trends, technologies and techniques to understand and consider all possibilities Engage with research communities, track early career researcher needs Track competitors, work with market research, editorial, and technology colleagues Develop - be a leader in the content innovation process and team Apply a rapid, agile process of content design which includes testing, refining and application Design new content meeting both human and machine-readable application needs Contribute to developing tools supporting editorial workflows Plan - work closely with publishing and editorial, technology, and the commercial teams to plan new opportunities Work with commercial and strategic marketing colleagues to establish business models Develop implementation strategies considering technological and human factors Implement - transition implementation responsibilities to relevant business unit Work with relevant business units to transition implementation and scaling Provide advisory support and training during handover Develop formal documentation for transitions Leadership - contribute actively to the Springer Nature leadership team to develop, agree and communicate a strategic narrative that we will use to guide and inspire the entire group. Contribute to strategic narrative and content innovation purpose Foster a culture supporting cross-functional collaboration Drive diversity, equity, and inclusion within the Content Innovation team Required skills and experience: Technical expertise Strong knowledge of design thinking and consumer perspective Experience working with Artificial Intelligence and Machine Learning Professional background Proven expertise in Research and Research Publishing strategy Successful track record delivering innovative content Significant experience in digital content and community interaction Experience building successful investment cases Knowledge of scientific research world (desirable) Stakeholder and management skills Ability to manage multiple stakeholders Experience implementing strategies in complex organizations Track record working across geographies and cultures Experience presenting to senior management Excellent internal and external relationship-building skills Individual attributes Self-starter with results-focused approach Comfortable with less structured functions Excellent analytical and communication skills Flexibility to work varied workload under pressure Ability to travel regularly Personal Characteristics Innovative mind-set Creativity to implement transformative content solutions Performance-driven approach Intellectual confidence to challenge status quo Please apply sending your CV. We encourage early applications. At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit
