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helpdesk contract administrator
Commercial Gas Engineer
ABM UK
JOB TITLE: Mobile Combustion Engineer (Commercial Gas) LOCATIONS: London & Surrounding Areas SHIFT PATTERN: Mon-Fri Core Hours 8-5 SALARY: Up to £55,000 + Co. van + Fuel Card ROLE OVERVIEW AND PURPOSE You will be utilising your core skills as a registered Gas Safe Boiler combustion engineer undertaking routine maintenance, reactive fault diagnostics and installations associated to this company's core activities. Full commissioning and servicing of a wide variety of gas appliances and other associated equipment relating to general building services maintenance and M&E & HVAC activities. Compile reports and information sheets according to the company's Quality System, for purposes of conveying information regarding the quality and performance of individual installations. Co-operation with contracts staffing where necessary to achieve our employer's acceptance in line with agreed contract terms. Produce non-commissioning related documentation as dictated by workload, ie. Technical reports and reject reports for failures of components or plant. Source parts costs for any additional works required for quoting purposes (by others). Responsible for own Health & Safety on site and follow Method Statements and Risk Assessments as standard on all sites, highlighting specific requirements as required. Liaise with your line Supervisor/Manager or workload originator in arranging delivery and collection of materials and/or consumables. Assist as necessary, with scope of abilities; with service, maintenance and warranty work should commissioning workload become sporadic. Promote the after sales Service and Maintenance Divisions of the Company. Liaise with the Project Manager / workload originator and report any issues, which may be causing problems on site and may delay the completion of the contract or jeopardise the satisfaction of the customer. Any other duties, projects etc. that are necessary for the achievement of the company's Objectives within the remit of the role. Note: the above list is not exhaustive and may be reviewed from time to time with the role holder. You may be required to participate in the Company's out of hours call out procedure. KEY RESPONSIBILITIES Completing a weekly time sheet correctly and submitting it to your line manager. Submitting Expenses weekly with all supporting receipts. Completing all necessary paperwork for the customer whilst on site and obtaining a customer's signature to enable the job attended to be invoiced without any delays. Completing engineer's worksheet in full, giving full details of plant that requires additional work. Completing the Minor Works and Installation Certificates on completion of any electrical installations or alterations. Phoning in to your line manager / office administrator at the end of every job to update. Phoning in to the office helpdesk at the end of the day after your last job as part of the lone working procedure. REQUIRED SKILLS AND EXPERIENCE Essential: Full UK Driving License (maximum 6 points on license and no cases pending). Must hold a relevant & recognised Gas Safe certification/s. Desirable but not essential qualifications or licences: IPAF, PASMA. Knowledge and use of computer software - Microsoft Office, Building Management Systems. HVAC & Building Services Engineering experience. City & Guilds/NVQ - Building Services Engineering or Electrical Installation/Maintenance or equivalent. Knowledge: Full knowledge of Gas Safe regulations. General Building Services knowledge required. Experience: Minimum of 5 years field based Service / Fault Finding experience.
May 11, 2025
Full time
JOB TITLE: Mobile Combustion Engineer (Commercial Gas) LOCATIONS: London & Surrounding Areas SHIFT PATTERN: Mon-Fri Core Hours 8-5 SALARY: Up to £55,000 + Co. van + Fuel Card ROLE OVERVIEW AND PURPOSE You will be utilising your core skills as a registered Gas Safe Boiler combustion engineer undertaking routine maintenance, reactive fault diagnostics and installations associated to this company's core activities. Full commissioning and servicing of a wide variety of gas appliances and other associated equipment relating to general building services maintenance and M&E & HVAC activities. Compile reports and information sheets according to the company's Quality System, for purposes of conveying information regarding the quality and performance of individual installations. Co-operation with contracts staffing where necessary to achieve our employer's acceptance in line with agreed contract terms. Produce non-commissioning related documentation as dictated by workload, ie. Technical reports and reject reports for failures of components or plant. Source parts costs for any additional works required for quoting purposes (by others). Responsible for own Health & Safety on site and follow Method Statements and Risk Assessments as standard on all sites, highlighting specific requirements as required. Liaise with your line Supervisor/Manager or workload originator in arranging delivery and collection of materials and/or consumables. Assist as necessary, with scope of abilities; with service, maintenance and warranty work should commissioning workload become sporadic. Promote the after sales Service and Maintenance Divisions of the Company. Liaise with the Project Manager / workload originator and report any issues, which may be causing problems on site and may delay the completion of the contract or jeopardise the satisfaction of the customer. Any other duties, projects etc. that are necessary for the achievement of the company's Objectives within the remit of the role. Note: the above list is not exhaustive and may be reviewed from time to time with the role holder. You may be required to participate in the Company's out of hours call out procedure. KEY RESPONSIBILITIES Completing a weekly time sheet correctly and submitting it to your line manager. Submitting Expenses weekly with all supporting receipts. Completing all necessary paperwork for the customer whilst on site and obtaining a customer's signature to enable the job attended to be invoiced without any delays. Completing engineer's worksheet in full, giving full details of plant that requires additional work. Completing the Minor Works and Installation Certificates on completion of any electrical installations or alterations. Phoning in to your line manager / office administrator at the end of every job to update. Phoning in to the office helpdesk at the end of the day after your last job as part of the lone working procedure. REQUIRED SKILLS AND EXPERIENCE Essential: Full UK Driving License (maximum 6 points on license and no cases pending). Must hold a relevant & recognised Gas Safe certification/s. Desirable but not essential qualifications or licences: IPAF, PASMA. Knowledge and use of computer software - Microsoft Office, Building Management Systems. HVAC & Building Services Engineering experience. City & Guilds/NVQ - Building Services Engineering or Electrical Installation/Maintenance or equivalent. Knowledge: Full knowledge of Gas Safe regulations. General Building Services knowledge required. Experience: Minimum of 5 years field based Service / Fault Finding experience.
membershipbespoke
Membership Support Administrator
membershipbespoke
Membership Support Administrator Hybrid working, with a blend of working in the London office and from home Salary £35K - £40K 6 Months FTC - Full-time (Monday - Friday 9.00am - 5.00pm) Starting May 2025 My client, a professional membership organisation is currently recruiting seeking a proactive and detail-oriented Membership Support Administrator to join their Helpdesk team on a 6-month fixed-term contract. This role is essential to supporting their members and maintaining a smooth running of the membership systems and processes. Main Responsibilities Provide support to Trade and Supplier members and the Regions, where Helpdesk is the initial point of contact on all relating matters Respond promptly to member and general enquiries Maintain accurate membership data using their CRM (ReadyMembership preferred) Manage new member applications from start to finish, liaising with Regional Managers in line with the agreed application procedures Issue membership packs and certificates Support TrustMark scheme requirements and reporting Monitor and manage logo misuse cases Liaise with internal teams and regional managers Manage complaints' records and monthly reporting Compile monthly statistics and reports for senior management Provide general administrative support as required, including ISO9001:2015 compliance documentation Essential Skills & Qualities At least 6 months' experience with CRM/database management Excellent verbal and written communication skills Strong organisational and multitasking abilities Previous experience in a fast-paced, customer-facing environment Confident using Microsoft Office and virtual meeting platforms (Zoom/Teams) Understanding of GDPR and handling member data Self-motivated with the ability to work independently Detail-focused and solutions-oriented Calm under pressure and a collaborative team player Desirable Experience in a membership organisation or similar environment Involvement in business process improvement or event support To apply for the Membership Support Administrator role please send us your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
May 10, 2025
Full time
Membership Support Administrator Hybrid working, with a blend of working in the London office and from home Salary £35K - £40K 6 Months FTC - Full-time (Monday - Friday 9.00am - 5.00pm) Starting May 2025 My client, a professional membership organisation is currently recruiting seeking a proactive and detail-oriented Membership Support Administrator to join their Helpdesk team on a 6-month fixed-term contract. This role is essential to supporting their members and maintaining a smooth running of the membership systems and processes. Main Responsibilities Provide support to Trade and Supplier members and the Regions, where Helpdesk is the initial point of contact on all relating matters Respond promptly to member and general enquiries Maintain accurate membership data using their CRM (ReadyMembership preferred) Manage new member applications from start to finish, liaising with Regional Managers in line with the agreed application procedures Issue membership packs and certificates Support TrustMark scheme requirements and reporting Monitor and manage logo misuse cases Liaise with internal teams and regional managers Manage complaints' records and monthly reporting Compile monthly statistics and reports for senior management Provide general administrative support as required, including ISO9001:2015 compliance documentation Essential Skills & Qualities At least 6 months' experience with CRM/database management Excellent verbal and written communication skills Strong organisational and multitasking abilities Previous experience in a fast-paced, customer-facing environment Confident using Microsoft Office and virtual meeting platforms (Zoom/Teams) Understanding of GDPR and handling member data Self-motivated with the ability to work independently Detail-focused and solutions-oriented Calm under pressure and a collaborative team player Desirable Experience in a membership organisation or similar environment Involvement in business process improvement or event support To apply for the Membership Support Administrator role please send us your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
Hays
Helpdesk Administrator and Receptionist
Hays Southampton, Hampshire
Helpdesk Administrator and Receptionist, Southampton, £25,000 Your new company Working for a leading real estate business in central Southampton, you will provide exceptional customer service and business support in order to contribute to the growth and success of the business. Benefits include free parking, £25k salary, holiday and pension. Your new role You will carry out reception and administration duties for the business whilst managing reports and system updates in a timely manner. Create accurate POs, raise invoices and attend monthly contract review meetings. Day-to-day operation of a QFM and Financial systemDay-to-day liaison and updates with key customersDay-to-day liaison and updates with management teamDay-to-day liaison and organisational assistance to the engineering teamEnsuring that SLA and KPIs are met through effective management of the QFM systemUnderstand, anticipate and deliver customer (internal and external) needs while building effective relationships.Positively respond to both our internal and external customers through effective communication and personal accessibility. Understand procedures and processes and operate them to the required standard. Achieve results within quality and time restraints.Perform with an understanding of business requirements and changes and ensure continuous improvement.Actively participate in a diverse and effective team.Convey messages and ideas clearly and openly. What you'll need to succeed You will have previous experience in administration, customer service or as a receptionist with strong IT skills and fantastic communication and organisation. Preferably available at short notice, but candidates with a longer notice period will be considered. What you'll get in return You will receive a permanent opportunity that offers a range of skills and experience within a professional environment. Further opportunity within the business is possible and holiday, pension and free parking. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 10, 2025
Full time
Helpdesk Administrator and Receptionist, Southampton, £25,000 Your new company Working for a leading real estate business in central Southampton, you will provide exceptional customer service and business support in order to contribute to the growth and success of the business. Benefits include free parking, £25k salary, holiday and pension. Your new role You will carry out reception and administration duties for the business whilst managing reports and system updates in a timely manner. Create accurate POs, raise invoices and attend monthly contract review meetings. Day-to-day operation of a QFM and Financial systemDay-to-day liaison and updates with key customersDay-to-day liaison and updates with management teamDay-to-day liaison and organisational assistance to the engineering teamEnsuring that SLA and KPIs are met through effective management of the QFM systemUnderstand, anticipate and deliver customer (internal and external) needs while building effective relationships.Positively respond to both our internal and external customers through effective communication and personal accessibility. Understand procedures and processes and operate them to the required standard. Achieve results within quality and time restraints.Perform with an understanding of business requirements and changes and ensure continuous improvement.Actively participate in a diverse and effective team.Convey messages and ideas clearly and openly. What you'll need to succeed You will have previous experience in administration, customer service or as a receptionist with strong IT skills and fantastic communication and organisation. Preferably available at short notice, but candidates with a longer notice period will be considered. What you'll get in return You will receive a permanent opportunity that offers a range of skills and experience within a professional environment. Further opportunity within the business is possible and holiday, pension and free parking. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Contract Support Administrator - London
Brown & Co
Contract Support Administrator - Multi Sites Location/Division: London Office Closing Date: 11/04/2025 Vertex are currently recruiting a full-time Contract Support Administrator to cover various sites across London. Reporting to the Contract Manager, you will be working within the administrative support team. As Contract Support Administrator, you will provide day-to-day support for all operational, commercial, and financial aspects of a contract or portfolio of contracts. In addition to the site-specific delivery, you will also be required to support the central functions with month-end and end-of-financial-year deadlines and reporting. This role is fully site-based. Key Responsibilities Commercial Aspects: Work closely with the commercial team and Contract Manager to gain a full understanding of the contractual obligations from ourselves and the customer. Admin & Reporting: Ensure all necessary electronic and paper records, including PPMs, Helpdesk tasks, and timesheets are completed by the team in a timely manner to meet internal and customer deadlines. CAFM Tasks: Raise reactive tasks and supplier/Sub-contractor POs for submitting to engineers and suppliers. Also, update BU Quote Log once the instruction to proceed has been received and the task has been raised in Concept. Financial Performance: Work closely with the Contract Manager to support all WIP processes relating to the contract and coordinate any additional costs as necessary relating to suppliers or subcontractors. Invoicing: Carry out invoicing processes in line with contractual payment terms to ensure all chargeable works carried out are captured and submitted for invoicing in a timely and accurate manner. Customer Service: Deliver exceptional service standards to meet Vertex & service partner expectations when supporting the management team in resolving operational difficulties. Learning & Development: Take responsibility for your own learning and development activities supported by your line manager and the Performance & Development Review. The hours of work average 40 hours per week, Monday to Friday between 08:00 & 17:00. However, flexibility is required to complete the duties associated with the role. Diversity Statement At Vertex, diversity is an integral part of our values, culture, and identity. We want to foster belonging and empowerment at work and organizations that are diverse in age, ethnicity, sexual orientation, gender identity, and physical or mental ability are proven to be better companies. Our goal is to create an inclusive and diverse culture where everyone, from any background, can do their best work.
May 09, 2025
Full time
Contract Support Administrator - Multi Sites Location/Division: London Office Closing Date: 11/04/2025 Vertex are currently recruiting a full-time Contract Support Administrator to cover various sites across London. Reporting to the Contract Manager, you will be working within the administrative support team. As Contract Support Administrator, you will provide day-to-day support for all operational, commercial, and financial aspects of a contract or portfolio of contracts. In addition to the site-specific delivery, you will also be required to support the central functions with month-end and end-of-financial-year deadlines and reporting. This role is fully site-based. Key Responsibilities Commercial Aspects: Work closely with the commercial team and Contract Manager to gain a full understanding of the contractual obligations from ourselves and the customer. Admin & Reporting: Ensure all necessary electronic and paper records, including PPMs, Helpdesk tasks, and timesheets are completed by the team in a timely manner to meet internal and customer deadlines. CAFM Tasks: Raise reactive tasks and supplier/Sub-contractor POs for submitting to engineers and suppliers. Also, update BU Quote Log once the instruction to proceed has been received and the task has been raised in Concept. Financial Performance: Work closely with the Contract Manager to support all WIP processes relating to the contract and coordinate any additional costs as necessary relating to suppliers or subcontractors. Invoicing: Carry out invoicing processes in line with contractual payment terms to ensure all chargeable works carried out are captured and submitted for invoicing in a timely and accurate manner. Customer Service: Deliver exceptional service standards to meet Vertex & service partner expectations when supporting the management team in resolving operational difficulties. Learning & Development: Take responsibility for your own learning and development activities supported by your line manager and the Performance & Development Review. The hours of work average 40 hours per week, Monday to Friday between 08:00 & 17:00. However, flexibility is required to complete the duties associated with the role. Diversity Statement At Vertex, diversity is an integral part of our values, culture, and identity. We want to foster belonging and empowerment at work and organizations that are diverse in age, ethnicity, sexual orientation, gender identity, and physical or mental ability are proven to be better companies. Our goal is to create an inclusive and diverse culture where everyone, from any background, can do their best work.
Facilities Administrator
Tandem Talent
Foster + Partners Facilities Administrator London Full time Foster + Partners, the acclaimed Architecture practice is looking for an experienced Facilities Administrator to join the team in Battersea. The ideal candidate will have experience of CAFM systems and pre planned maintenance. You will form part of the overall Helpdesk team, managing the email inbox, updating the system and managing jobs that come through by booking contractors. Excel skills are essential for reporting and analysis of data, as well as a proactive approach to your work. You will be communicating with people at all levels so must be confident in your abilities. Attention to detail is crucial as is experience of working to tight deadlines. You can expect to receive a competitive salary as well as 25 days holiday, annual bonus and salary review and more. Please apply with an up to date PDF CV.
May 07, 2025
Full time
Foster + Partners Facilities Administrator London Full time Foster + Partners, the acclaimed Architecture practice is looking for an experienced Facilities Administrator to join the team in Battersea. The ideal candidate will have experience of CAFM systems and pre planned maintenance. You will form part of the overall Helpdesk team, managing the email inbox, updating the system and managing jobs that come through by booking contractors. Excel skills are essential for reporting and analysis of data, as well as a proactive approach to your work. You will be communicating with people at all levels so must be confident in your abilities. Attention to detail is crucial as is experience of working to tight deadlines. You can expect to receive a competitive salary as well as 25 days holiday, annual bonus and salary review and more. Please apply with an up to date PDF CV.

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