This website is AudioEye enabled and is being optimized for accessibility. To open the AudioEye Toolbar, press "shift + =". Some assistive technologies may require the use of a passthrough function before this keystroke. For more information, activate the button labeled "Explore your accessibility options". Regional Director of Sales Corporate Office We are seeking an exceptional Regional Director of Sales for Maybourne properties in London to join the Maybourne Sales team. What will you write in your Maybourne story? Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera, The Emory and Surrenne. At Maybourne, it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality. We are building on the reputation of our heritage properties by realizing a global vision to lead the future of luxury, curating distinctive and enriching experiences, from developing our digital capabilities and superior insights to enhancing our unmatched guest experience, to growing the number of hotels, spas, and residences around the world. Who thrives here? You are passionate about our work that drives us to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to detail to anticipate what others need. You are looking for a career, not a job. The Maybourne experience You will find a supportive, fun, and nurturing team where you can bring your ideas and creative & entrepreneurial thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Main Duties & Responsibilities Based in London, the Regional Director of Sales is predominantly accountable for achieving the budget in the B2B segments (Consortia, Group, Events). By working collaboratively with Global Sales, Marketing, Revenue, and Communications and the property GMs, Events, and the operational teams, the Regional Director of Sales proactively sources incremental new business while increasing the share of established accounts by developing strong relationships and strategic partnerships. Develop and implement comprehensive sales strategies and action plans to drive revenue growth for all four London hotels, aligning with Global Sales. Lead and manage the regional sales team, providing guidance, mentorship, and professional development opportunities. Monitor market trends, competitor activity, and customer needs to identify new revenue opportunities and market shifts. Ensure seamless collaboration between the regional and global commercial teams, especially Sales, to optimise occupancy and average room rates. Establish and oversee the achievement of sales targets, including room revenue, from the Consortia, Corporate, and MICE (Meetings, Incentives, Conferences, and Events) segments and other revenue streams (e.g., food & beverage, spa, membership, and retail). Focus on increasing revenue from London-based accounts, partners, and high-net-worth clientele, ensuring personalised, high-touch service that reflects the standards of Maybourne's ultra-luxury positioning. Proactively pursue new business opportunities in the local market and work closely with Global Sales for international opportunities in corporate, leisure, and group and events segments. Cultivate strong relationships with VIP clients, corporate accounts, luxury travel advisors, and event planners to drive repeat and referral business. Represent the London hotels at Maybourne and attend events at international luxury travel trade shows, client events, and industry conferences. Host familiarisation trips, on-property site inspections, and entertainment with key bookers in London. Ensure Sales Force inputting is accurate and that all of the Regional Sales Team effectively optimise the tool and ensure all inputs are in line with Sales Force SOP standards. Obtain and maintain detailed product knowledge of all accommodation, conference and event facilities (room sizes, configurations, technology, room hire charges, range of F&B spends, etc.), spas, food and beverage outlets, and any other guest facilities within the group. Collaborate with the global brand marketing team to align sales efforts with the Maybourne brand and each hotel's positioning in the ultra-luxury segment. Attend the revenue strategy meetings and initiate tactical plans to address shortfalls in the budget. Educate the on-property team on Maybourne Illustrated to grow the hotel's presence in existing and emerging B2B markets, ensuring consistent messaging and high standards of luxury are maintained across all sales channels. Leverage Lighthouse and Agency 360 to understand market share performance and ensure that all hotels are optimised to achieve the above share in TA revenue. Complete a monthly report on sales performance with business results and commentary. Use data-driven insights to adjust sales strategies, identify key growth areas, and manage performance KPIs. Prepare and present comprehensive business reviews with market analyses and evidence. This is an exciting role for a talented, organised individual who is looking for a new challenge and wants to join a fast-paced and high-performing team renowned for their approach and delivery of unparalleled service. You will demonstrate a positive can-do attitude and a genuine knowledge and interest in the luxury hospitality industry. Entry Requirements Successful candidates for our Regional Director of Sales opportunity will: Have previous experience within a hotel corporate group sales environment. Possess an excellent telephone manner, verbal and written English. Have strong organisational and time management skills. Exhibit strong customer care skills and the ability to work under pressure, with excellent attention to detail. Have a high standard of personal presentation with a confident, professional, and welcoming personality. Be a team player who is an avid learner, adaptable, and has exceptional interpersonal and communication skills. Demonstrate genuine dedication to Maybourne and show a commitment to consistent quality in our products. Benefits Package Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication, we offer you: Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme . Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Eye test vouchers and contributions towards glasses . 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Preferential room rates per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.) Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Apr 25, 2025
Full time
This website is AudioEye enabled and is being optimized for accessibility. To open the AudioEye Toolbar, press "shift + =". Some assistive technologies may require the use of a passthrough function before this keystroke. For more information, activate the button labeled "Explore your accessibility options". Regional Director of Sales Corporate Office We are seeking an exceptional Regional Director of Sales for Maybourne properties in London to join the Maybourne Sales team. What will you write in your Maybourne story? Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera, The Emory and Surrenne. At Maybourne, it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality. We are building on the reputation of our heritage properties by realizing a global vision to lead the future of luxury, curating distinctive and enriching experiences, from developing our digital capabilities and superior insights to enhancing our unmatched guest experience, to growing the number of hotels, spas, and residences around the world. Who thrives here? You are passionate about our work that drives us to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to detail to anticipate what others need. You are looking for a career, not a job. The Maybourne experience You will find a supportive, fun, and nurturing team where you can bring your ideas and creative & entrepreneurial thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Main Duties & Responsibilities Based in London, the Regional Director of Sales is predominantly accountable for achieving the budget in the B2B segments (Consortia, Group, Events). By working collaboratively with Global Sales, Marketing, Revenue, and Communications and the property GMs, Events, and the operational teams, the Regional Director of Sales proactively sources incremental new business while increasing the share of established accounts by developing strong relationships and strategic partnerships. Develop and implement comprehensive sales strategies and action plans to drive revenue growth for all four London hotels, aligning with Global Sales. Lead and manage the regional sales team, providing guidance, mentorship, and professional development opportunities. Monitor market trends, competitor activity, and customer needs to identify new revenue opportunities and market shifts. Ensure seamless collaboration between the regional and global commercial teams, especially Sales, to optimise occupancy and average room rates. Establish and oversee the achievement of sales targets, including room revenue, from the Consortia, Corporate, and MICE (Meetings, Incentives, Conferences, and Events) segments and other revenue streams (e.g., food & beverage, spa, membership, and retail). Focus on increasing revenue from London-based accounts, partners, and high-net-worth clientele, ensuring personalised, high-touch service that reflects the standards of Maybourne's ultra-luxury positioning. Proactively pursue new business opportunities in the local market and work closely with Global Sales for international opportunities in corporate, leisure, and group and events segments. Cultivate strong relationships with VIP clients, corporate accounts, luxury travel advisors, and event planners to drive repeat and referral business. Represent the London hotels at Maybourne and attend events at international luxury travel trade shows, client events, and industry conferences. Host familiarisation trips, on-property site inspections, and entertainment with key bookers in London. Ensure Sales Force inputting is accurate and that all of the Regional Sales Team effectively optimise the tool and ensure all inputs are in line with Sales Force SOP standards. Obtain and maintain detailed product knowledge of all accommodation, conference and event facilities (room sizes, configurations, technology, room hire charges, range of F&B spends, etc.), spas, food and beverage outlets, and any other guest facilities within the group. Collaborate with the global brand marketing team to align sales efforts with the Maybourne brand and each hotel's positioning in the ultra-luxury segment. Attend the revenue strategy meetings and initiate tactical plans to address shortfalls in the budget. Educate the on-property team on Maybourne Illustrated to grow the hotel's presence in existing and emerging B2B markets, ensuring consistent messaging and high standards of luxury are maintained across all sales channels. Leverage Lighthouse and Agency 360 to understand market share performance and ensure that all hotels are optimised to achieve the above share in TA revenue. Complete a monthly report on sales performance with business results and commentary. Use data-driven insights to adjust sales strategies, identify key growth areas, and manage performance KPIs. Prepare and present comprehensive business reviews with market analyses and evidence. This is an exciting role for a talented, organised individual who is looking for a new challenge and wants to join a fast-paced and high-performing team renowned for their approach and delivery of unparalleled service. You will demonstrate a positive can-do attitude and a genuine knowledge and interest in the luxury hospitality industry. Entry Requirements Successful candidates for our Regional Director of Sales opportunity will: Have previous experience within a hotel corporate group sales environment. Possess an excellent telephone manner, verbal and written English. Have strong organisational and time management skills. Exhibit strong customer care skills and the ability to work under pressure, with excellent attention to detail. Have a high standard of personal presentation with a confident, professional, and welcoming personality. Be a team player who is an avid learner, adaptable, and has exceptional interpersonal and communication skills. Demonstrate genuine dedication to Maybourne and show a commitment to consistent quality in our products. Benefits Package Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication, we offer you: Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme . Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Eye test vouchers and contributions towards glasses . 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Preferential room rates per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.) Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
A leading South West law firm is seeking a Client Services Assistant to join their dynamic Transformation and Client Delivery team. This role offers an exciting opportunity to be part of a firm that values its people, clients, and communities. Our client is a forward-thinking law firm with a strong commitment to making a positive impact. They pride themselves on going above and beyond for their people, colleagues, and communities. Their culture and ethos are nationally recognized, making them an excellent place to build your career. Client Services Assistant Responsibilities: Provide 'best in class' service as the first point of contact for clients and potential clients Handle new enquiries via telephone, website, and email Liaise with legal advisors to hand off existing clients efficiently Follow semi-automated new opportunities process to ensure future clients feel valued Allocate new clients to appropriate legal teams Provide operational insights and data to the Client Services Supervisor and Manager Support legal teams in offering class-leading customer experience Maintain and enhance the firm's reputation through clear communication and appropriate referrals Client Services Assistant Requirements: Experience in a front of house/client-centric professional environment (essential) Demonstrated self-organisation skills and ability to use data to coordinate activities (essential) Understanding of legal services (desirable) Highly effective interpersonal and communication skills (essential) Strong focus on exceptional client care Ability to work in a busy and highly professional environment Excellent organisational skills with the ability to manage own workload Eagerness to learn new skills Proficiency in Word and Excel (essential) Accurate data processing skills Strong written communication skills, tailored to different audiences Benefits: 25 days' annual leave plus bank holidays and birthday leave Private medical insurance and life assurance Auto-enrolment pension scheme Comprehensive wellbeing programme including free confidential helpline Free counselling sessions and menopause support Enhanced flexible working with hybrid model Enhanced sick pay Cycle-to-work scheme Plus much more! This role offers a unique opportunity to join a forward-thinking law firm that values its employees and makes a positive impact on society. If you're passionate about client service and looking to develop your career in a supportive environment, we'd love to hear from you. To apply or for more information, please contact Dani at Avocet Commercial Careers.
Apr 25, 2025
Full time
A leading South West law firm is seeking a Client Services Assistant to join their dynamic Transformation and Client Delivery team. This role offers an exciting opportunity to be part of a firm that values its people, clients, and communities. Our client is a forward-thinking law firm with a strong commitment to making a positive impact. They pride themselves on going above and beyond for their people, colleagues, and communities. Their culture and ethos are nationally recognized, making them an excellent place to build your career. Client Services Assistant Responsibilities: Provide 'best in class' service as the first point of contact for clients and potential clients Handle new enquiries via telephone, website, and email Liaise with legal advisors to hand off existing clients efficiently Follow semi-automated new opportunities process to ensure future clients feel valued Allocate new clients to appropriate legal teams Provide operational insights and data to the Client Services Supervisor and Manager Support legal teams in offering class-leading customer experience Maintain and enhance the firm's reputation through clear communication and appropriate referrals Client Services Assistant Requirements: Experience in a front of house/client-centric professional environment (essential) Demonstrated self-organisation skills and ability to use data to coordinate activities (essential) Understanding of legal services (desirable) Highly effective interpersonal and communication skills (essential) Strong focus on exceptional client care Ability to work in a busy and highly professional environment Excellent organisational skills with the ability to manage own workload Eagerness to learn new skills Proficiency in Word and Excel (essential) Accurate data processing skills Strong written communication skills, tailored to different audiences Benefits: 25 days' annual leave plus bank holidays and birthday leave Private medical insurance and life assurance Auto-enrolment pension scheme Comprehensive wellbeing programme including free confidential helpline Free counselling sessions and menopause support Enhanced flexible working with hybrid model Enhanced sick pay Cycle-to-work scheme Plus much more! This role offers a unique opportunity to join a forward-thinking law firm that values its employees and makes a positive impact on society. If you're passionate about client service and looking to develop your career in a supportive environment, we'd love to hear from you. To apply or for more information, please contact Dani at Avocet Commercial Careers.
Senior SAP PS Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Senior Project Systems role is a key and influencing role within the NTT DATA Business Solutions Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer's needs. As a Senior Expert you will support customer engagements and perform delivery of Project Systems solutions working alongside Solution Architects, Project Managers and the Integration Team to deliver innovative and high-quality solutions integrated into core S4/ECC and non-SAP solutions. Duties/Responsibilities: Support Solution Architects to work closely with customers and NTT DATA Business Solutions sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of Project Systems capabilities supporting the architecting of these areas within the overall solution landscape. This will include collaboratively compiling statements of works to support any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. Provide thought leadership to NTT DATA Business Solutions and its customers focused on Supply Chain strategy specifically in Project Systems solutions and the road map within these areas; Act as the design authority on the projects ensuring the quality and integrity of Project Systems solutions being implemented is aligned to industry best practice Adhering to the agreed NDBS strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NTT DATA Business Solutions remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective. Recognise potential for repeat and extended business with respect to end-to-end service offer by NTT DATA Business Solutions and provide comprehensive input. Support NTT DATA Business Solutions to grow our business by being alert to the customer opportunities that present themselves. Have strength and depth in delivery and configuration expertise in the overall possibilities for Project Systems process flows. Required Skills/Abilities: Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within Project Systems solution architecture field of expertise. Proven and demonstrable track record of successfully delivering customer projects and providing Project Systems solutions for the resolution of complex requirements. Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT DATA Business Solutions locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise. Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. Makes solid and reliable decisions in complex environments. Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. PERSONAL PROFILE - EXPERIENCE The successful candidate will be able to demonstrate more than 10 years of professional experience working within an SAP environment with at least 6 years in the Project Systems consulting area. Experience working with a value-added re-seller or software house would be advantageous; Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of more than 5 full project lifecycles, covering at least some of the following areas with associated functionality; Investment Projects (w/ Investment Management) Project Stock Made-to-Order / Engineer-to-Order Internal Projects (e.g. Internal Resources) Timesheets Experience in any of the following SAP Project Systems solutions or add-ons would be desirable (but not essential), but it will be expected that the successful candidate has (at least) an overview of SAP's wider offering within these areas which goes beyond SAP ECC / S/4 Hana core functionality; Project and Portfolio Management (PPM) Commercial Project Management (CPM) SAP S/4 Hana Public Cloud Professional Service SAP Cloud for Projects; Integration with 3rd party Project application (e.g. Primavera) A good working knowledge of cross functional processes in relation to Project Systems is desirable (e.g. in FICO, SD, MM, PP). A secondary skillset in an associated module will also be desirable. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We'd love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.
Apr 25, 2025
Full time
Senior SAP PS Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Senior Project Systems role is a key and influencing role within the NTT DATA Business Solutions Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer's needs. As a Senior Expert you will support customer engagements and perform delivery of Project Systems solutions working alongside Solution Architects, Project Managers and the Integration Team to deliver innovative and high-quality solutions integrated into core S4/ECC and non-SAP solutions. Duties/Responsibilities: Support Solution Architects to work closely with customers and NTT DATA Business Solutions sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of Project Systems capabilities supporting the architecting of these areas within the overall solution landscape. This will include collaboratively compiling statements of works to support any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. Provide thought leadership to NTT DATA Business Solutions and its customers focused on Supply Chain strategy specifically in Project Systems solutions and the road map within these areas; Act as the design authority on the projects ensuring the quality and integrity of Project Systems solutions being implemented is aligned to industry best practice Adhering to the agreed NDBS strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NTT DATA Business Solutions remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective. Recognise potential for repeat and extended business with respect to end-to-end service offer by NTT DATA Business Solutions and provide comprehensive input. Support NTT DATA Business Solutions to grow our business by being alert to the customer opportunities that present themselves. Have strength and depth in delivery and configuration expertise in the overall possibilities for Project Systems process flows. Required Skills/Abilities: Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within Project Systems solution architecture field of expertise. Proven and demonstrable track record of successfully delivering customer projects and providing Project Systems solutions for the resolution of complex requirements. Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT DATA Business Solutions locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise. Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. Makes solid and reliable decisions in complex environments. Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. PERSONAL PROFILE - EXPERIENCE The successful candidate will be able to demonstrate more than 10 years of professional experience working within an SAP environment with at least 6 years in the Project Systems consulting area. Experience working with a value-added re-seller or software house would be advantageous; Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of more than 5 full project lifecycles, covering at least some of the following areas with associated functionality; Investment Projects (w/ Investment Management) Project Stock Made-to-Order / Engineer-to-Order Internal Projects (e.g. Internal Resources) Timesheets Experience in any of the following SAP Project Systems solutions or add-ons would be desirable (but not essential), but it will be expected that the successful candidate has (at least) an overview of SAP's wider offering within these areas which goes beyond SAP ECC / S/4 Hana core functionality; Project and Portfolio Management (PPM) Commercial Project Management (CPM) SAP S/4 Hana Public Cloud Professional Service SAP Cloud for Projects; Integration with 3rd party Project application (e.g. Primavera) A good working knowledge of cross functional processes in relation to Project Systems is desirable (e.g. in FICO, SD, MM, PP). A secondary skillset in an associated module will also be desirable. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We'd love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.
Warehouse Operations Support Manager (secondment) Site Name: UK - West Sussex - Worthing Posted Date: Apr Contract Type: Permanent Hours: Full Time Warehouse Operations Support Manager - 12 Months Fixed Term Contract Closing Date for Applications - 1st May (COB) This is a site-based role at Worthing. To create and maintain a 'Quality' and 'Environment, Health & Safety (EHS)' culture, ensuring that the Warehouse is compliant and audit ready. Identify and implement step change operational improvements aligned with the logistics strategy. Determine best practice and implement throughout the Warehouse. Act as deputy to Warehouse Operations Manager and support for Warehouse Team Leaders. In this role you will: Lead / Facilitate strategic, high impact and high priority improvement projects for the B13 Main Warehouse aligned with the site strategy and value stream business objectives. Expected to drive appropriate system and operational changes and provide leadership for improvements in process. Where necessary support cross functional projects within the value stream and sustaining their benefits. Work with the Operations Manager (OM) to develop and robustly deploy GPS for the area. Serve as the S&L point of contact for the site trailer service, supporting Mitie to provide a robust and efficient service. Lead rough cut capacity planning and drive any business decisions on Warehouse Operations in Dispensary manufacturing, Trailer Services, Pallet Movements, and Warehouse utilisation for short (0-12wks) to mid-long term(0-24months). Work collaboratively with the Process and Standards Advisor to manage the relevant governance meetings covering Performance, People, Quality and EHS. These meetings to be used to monitor trends and agree action plans to address any slippage. Fully support all internal and external audits. Ensure that GMP, Quality and EHS standards are maintained. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Educated to A-level (Preferable degree in an appropriate discipline) or significant experience in a similar role. Experience in GxP/regulatory environment with a demonstrated track record in the Pharmaceutical / Manufacturing industry. Ability to positively interface and influence at all levels of the organisation Use of SAP based systems. Ability to prioritise workload and handle pressure and multiple tasks. A motivated self-starter who can work independently and as part of a team. Preferred Qualifications & Skills: Demonstrated leadership and effective use of soft skills to coach, motivate and mobilise others, influencing those not under direct management. Trained and competent on company safety systems and processes including; SLE trained, EHS Risk Assessor (General Workplace/COSHH/Ergo), Qualified Dangerous Goods Safety Advisor (DGSA), IOSH/NEBOSH certified. Trained and competent on company quality systems and processes including; Level 1 / Level 2 Auditor, Change Control Co-ordinator/Author, Deviation Author/Investigator & VQD Author / Approver. Good communications skills, capable of communicating at shop floor to SLT level. History in project management to deliver key business strategic projects demonstrating accountability to drive projects forward to completion. Previous management/working experience in a Warehouse/Manufacturing Environment. About Worthing Manufacturing Site: Manufacturing at the Worthing site is for antibiotics. It is advised that you take this into consideration when deciding to apply for this position. We cannot accept applications from individuals that have an allergy to penicillin due to Health and Safety. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
Apr 25, 2025
Full time
Warehouse Operations Support Manager (secondment) Site Name: UK - West Sussex - Worthing Posted Date: Apr Contract Type: Permanent Hours: Full Time Warehouse Operations Support Manager - 12 Months Fixed Term Contract Closing Date for Applications - 1st May (COB) This is a site-based role at Worthing. To create and maintain a 'Quality' and 'Environment, Health & Safety (EHS)' culture, ensuring that the Warehouse is compliant and audit ready. Identify and implement step change operational improvements aligned with the logistics strategy. Determine best practice and implement throughout the Warehouse. Act as deputy to Warehouse Operations Manager and support for Warehouse Team Leaders. In this role you will: Lead / Facilitate strategic, high impact and high priority improvement projects for the B13 Main Warehouse aligned with the site strategy and value stream business objectives. Expected to drive appropriate system and operational changes and provide leadership for improvements in process. Where necessary support cross functional projects within the value stream and sustaining their benefits. Work with the Operations Manager (OM) to develop and robustly deploy GPS for the area. Serve as the S&L point of contact for the site trailer service, supporting Mitie to provide a robust and efficient service. Lead rough cut capacity planning and drive any business decisions on Warehouse Operations in Dispensary manufacturing, Trailer Services, Pallet Movements, and Warehouse utilisation for short (0-12wks) to mid-long term(0-24months). Work collaboratively with the Process and Standards Advisor to manage the relevant governance meetings covering Performance, People, Quality and EHS. These meetings to be used to monitor trends and agree action plans to address any slippage. Fully support all internal and external audits. Ensure that GMP, Quality and EHS standards are maintained. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Educated to A-level (Preferable degree in an appropriate discipline) or significant experience in a similar role. Experience in GxP/regulatory environment with a demonstrated track record in the Pharmaceutical / Manufacturing industry. Ability to positively interface and influence at all levels of the organisation Use of SAP based systems. Ability to prioritise workload and handle pressure and multiple tasks. A motivated self-starter who can work independently and as part of a team. Preferred Qualifications & Skills: Demonstrated leadership and effective use of soft skills to coach, motivate and mobilise others, influencing those not under direct management. Trained and competent on company safety systems and processes including; SLE trained, EHS Risk Assessor (General Workplace/COSHH/Ergo), Qualified Dangerous Goods Safety Advisor (DGSA), IOSH/NEBOSH certified. Trained and competent on company quality systems and processes including; Level 1 / Level 2 Auditor, Change Control Co-ordinator/Author, Deviation Author/Investigator & VQD Author / Approver. Good communications skills, capable of communicating at shop floor to SLT level. History in project management to deliver key business strategic projects demonstrating accountability to drive projects forward to completion. Previous management/working experience in a Warehouse/Manufacturing Environment. About Worthing Manufacturing Site: Manufacturing at the Worthing site is for antibiotics. It is advised that you take this into consideration when deciding to apply for this position. We cannot accept applications from individuals that have an allergy to penicillin due to Health and Safety. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
You will need to login before you can apply for a job. Sector: Science and Pharmaceutical, Technology Role: Director Contract Type: Permanent Hours: Full Time Site Name: UK - London - New Oxford Street, UK - Hertfordshire - Stevenage, Upper Providence Posted Date: Apr Competitive Intelligence Director We are currently seeking to recruit an experienced Competitive Intelligence Director for our Specialty Care TA. This is a key role in supporting the Medicines Commercial Teams (MCTs) and Medicines Development Teams (MDTs). As such you will act as an objective, critical and strategic advisor based on your deep expertise in current and future competitive drivers in the market. An opportunity like this rarely arises and we are looking for an exceptional individual who through their insightful and objective analysis of the established and emerging competitive environment can help shape GSK brand and portfolio strategies, now and for the future. Key responsibilities: Dedicated competitive intelligence support for inline products, pipeline products, Licensing/Business Development opportunities & other strategic assessments. Development of timely and actionable competitive insights including effective integration, consolidation and communication of scientific data analyses and insights at both disease and asset level. Integrating primary and secondary information sources to derive competitive insights for in-scope pipeline assets, develop insights on competitor development strategies, tactics and potential positioning to ensure competitiveness of GSK assets. Act as an objective, critical and strategic advisor to asset teams based on deep expertise in current and future competitive drivers in the marketplace. Lead competitive intelligence planning for key congresses with input from GSK teams and manage third party agency when vendor support required. Drive GSK team preparedness, ensuring key intelligence questions developed, aligning onsite activities and consolidating key insights and disseminating post-congress. Expert use of a wide range of competitor information sources to support clinical development plans and product profile discussions, development of commercial forecasts, investment and brand strategy decisions (including evidence generation). Managing the resourcing and capabilities of a dedicated CI offshore team making sure that the team is optimized to deliver maximum value and on-time delivery to stakeholders. Develop holistic and predictive competitor landscape assessments based on a thorough understanding and analysis of internal and external business issues using robust CI sources and innovative methodologies and ensure integration of intelligence and CI deliverables into asset development, strategic forecasting, evidence generation and strategic decision making. Lead cross-functional scenarios analysis and competitive simulation workshops with key MCT and MDT stakeholders. Manage CI budget on behalf of asset team and engage third party agencies as appropriate. Ensure all CI research activities are conducted within appropriate GSK code of conduct, compliance and ethical business practices. Basic Qualifications: Significant experience in Pharmaceutical (drug development, competitive intelligence, insights and analytics), strategic management consultancy or as a Pharma/Biotech financial analyst. Significant experience in providing insightful and actionable insights through innovative approaches. Willingness to spend 20-30% of time on travel to US and EU medical congresses and internal team meetings. The ideal candidate would be based in the UK or US and have work permission to reside and work in either of these geographies. Preferred Qualifications: Educated to PhD, MD or Masters level in a biology/medical/pharmaceuticals discipline. Significant experience working with clinical data and analysis. Experience of working within the respiratory or immunology fields preferred. Extensive experience in attending and covering medical congresses. A clear communicator with the ability to communicate complex issues simply. A critical, innovative thinker with a background in pharmaceuticals, clinical/research, consultancy or investment analysis. Experienced in working within a global matrix environment, across a range of functions, seniority, and geographical locations. Proven ability to challenge, influence and support senior stakeholders. Closing Date for Applications: 29/04/2025 (EOD) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. We encourage you to apply as soon as possible, as we may close the role early if we receive a high volume of applications. Why GSK? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
Apr 25, 2025
Full time
You will need to login before you can apply for a job. Sector: Science and Pharmaceutical, Technology Role: Director Contract Type: Permanent Hours: Full Time Site Name: UK - London - New Oxford Street, UK - Hertfordshire - Stevenage, Upper Providence Posted Date: Apr Competitive Intelligence Director We are currently seeking to recruit an experienced Competitive Intelligence Director for our Specialty Care TA. This is a key role in supporting the Medicines Commercial Teams (MCTs) and Medicines Development Teams (MDTs). As such you will act as an objective, critical and strategic advisor based on your deep expertise in current and future competitive drivers in the market. An opportunity like this rarely arises and we are looking for an exceptional individual who through their insightful and objective analysis of the established and emerging competitive environment can help shape GSK brand and portfolio strategies, now and for the future. Key responsibilities: Dedicated competitive intelligence support for inline products, pipeline products, Licensing/Business Development opportunities & other strategic assessments. Development of timely and actionable competitive insights including effective integration, consolidation and communication of scientific data analyses and insights at both disease and asset level. Integrating primary and secondary information sources to derive competitive insights for in-scope pipeline assets, develop insights on competitor development strategies, tactics and potential positioning to ensure competitiveness of GSK assets. Act as an objective, critical and strategic advisor to asset teams based on deep expertise in current and future competitive drivers in the marketplace. Lead competitive intelligence planning for key congresses with input from GSK teams and manage third party agency when vendor support required. Drive GSK team preparedness, ensuring key intelligence questions developed, aligning onsite activities and consolidating key insights and disseminating post-congress. Expert use of a wide range of competitor information sources to support clinical development plans and product profile discussions, development of commercial forecasts, investment and brand strategy decisions (including evidence generation). Managing the resourcing and capabilities of a dedicated CI offshore team making sure that the team is optimized to deliver maximum value and on-time delivery to stakeholders. Develop holistic and predictive competitor landscape assessments based on a thorough understanding and analysis of internal and external business issues using robust CI sources and innovative methodologies and ensure integration of intelligence and CI deliverables into asset development, strategic forecasting, evidence generation and strategic decision making. Lead cross-functional scenarios analysis and competitive simulation workshops with key MCT and MDT stakeholders. Manage CI budget on behalf of asset team and engage third party agencies as appropriate. Ensure all CI research activities are conducted within appropriate GSK code of conduct, compliance and ethical business practices. Basic Qualifications: Significant experience in Pharmaceutical (drug development, competitive intelligence, insights and analytics), strategic management consultancy or as a Pharma/Biotech financial analyst. Significant experience in providing insightful and actionable insights through innovative approaches. Willingness to spend 20-30% of time on travel to US and EU medical congresses and internal team meetings. The ideal candidate would be based in the UK or US and have work permission to reside and work in either of these geographies. Preferred Qualifications: Educated to PhD, MD or Masters level in a biology/medical/pharmaceuticals discipline. Significant experience working with clinical data and analysis. Experience of working within the respiratory or immunology fields preferred. Extensive experience in attending and covering medical congresses. A clear communicator with the ability to communicate complex issues simply. A critical, innovative thinker with a background in pharmaceuticals, clinical/research, consultancy or investment analysis. Experienced in working within a global matrix environment, across a range of functions, seniority, and geographical locations. Proven ability to challenge, influence and support senior stakeholders. Closing Date for Applications: 29/04/2025 (EOD) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. We encourage you to apply as soon as possible, as we may close the role early if we receive a high volume of applications. Why GSK? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
Scientific Director of Respiratory Biology in the Respiratory, Immunology and Inflammation Research Unit (RIIRU) Job purpose: Reporting to and working closely with the Head of Respiratory Biology, the Scientific Director of Respiratory Biology will be a key individual in building a next generation respiratory strategy for COPD, IPF and related lung diseases and to support continued progression and expansion of the existing respiratory clinical portfolio. The successful candidate will work with their respiratory biology team, RIIRU clinical and translational partners, and the larger GSK matrix for internal research and external academic collaborations to deliver new targets and candidate drugs for respiratory diseases. In addition, the Scientific Director will work closely with Business Development to identify external asset opportunities, perform due diligence, and present recommendations to GSK governance. Importantly, the candidate must be a recognized subject matter expert in either COPD or IPF and have a deep understanding of mechanisms driving disease progression as well as robust knowledge of complex human model systems and translational research. Key Responsibilities: Lead and mentor a team of drug discovery scientists supporting target ID, pre-clinical and clinical projects. Scientific Leadership contribute to the development of the strategic plan for the next generation of targets in COPD and IPF support the continued development, life cycle innovation, and combinations of the existing clinical portfolio monitor research and market trends, competitive landscape, and customer insights to identify opportunities and risks, and develop appropriate strategies to maximize market share and revenue. support the management of a Scientific Advisory Board to foster a network of external experts and key opinion leaders to build an innovative, next generation portfolio and advance the existing clinical portfolio. Build cross-functional collaborations to perform efficient target selection and progression and support the existing clinical portfolio with key internal partners including other lines within RIIRU (clinical and translational teams), Research Technology, Precision Medicine, quantitative science teams and others. Establish and maintain external partnerships including collaborations with academic institutions, contract research organizations (CROs), and other external partners to access cutting-edge technologies, complex model systems, bio-samples, and research capabilities. Identify/support Business Development for the evaluation and diligence of external opportunities to complement the GSK respiratory portfolio. Drive compliance and quality in the discovery of innovative respiratory assets in priority respiratory diseases and mechanisms, ensuring compliance with relevant policies and adhering to quality standards. Basic Qualifications: Ph.D. in relevant scientific discipline (e.g., Cell/Molecular Biology, Pharmacology or related field) with extensive experience in respiratory biology and pharmaceutical research. Extensive experience in the pharmaceutical industry, with a focus on respiratory therapeutics and appropriate knowledge of GSK and competitor approved respiratory medicines and remaining unmet need in COPD, bronchiectasis and related respiratory disease. Experience in recruiting, leading and developing high performance research teams of drug discovery scientists. Experience in leading cross discipline research teams including in vitro and in vivo drug discovery scientists. Experience leading and managing external collaborations and diligence of business development opportunities. Proven track record of successfully leading and managing a respiratory portfolio, including research contributions to product launches and lifecycle management. Strong knowledge of respiratory diseases, pathways and mechanisms, treatment guidelines, and market dynamics. Preferred Qualifications: Strategic mindset with the ability to work with the Head of Respiratory Biology, the Respiratory Clinical Research Head, and aligned clinical leads to help interpret complex data and commercial trends, using biological and clinical insights to make informed decisions and provide advice on indication expansion and business development acquisitions. Strong business acumen and understanding of commercial aspects, including marketing, sales, and market access. Excellent communication and presentation skills, with the ability to effectively engage with internal and external stakeholders. Demonstrated ability to work in a fast-paced, dynamic environment and manage multiple priorities. Knowledge of regulatory requirements and compliance standards in the pharmaceutical industry. Why GSK? Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities: Agile and distributed decision-making - using evidence and applying judgement to balance pace, rigour and risk. Managing individual and team performance. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Implementing change initiatives and leading change. Sustaining energy and well-being, building resilience in teams. Continuously looking for opportunities to learn, build skills and share learning both internally and externally. Developing people and building a talent pipeline. Translating strategy into action - a compelling narrative, motivating others, setting objectives and delegation. Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally. Budgeting and forecasting, commercial and financial acumen. Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive. As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK . click apply for full job details
Apr 25, 2025
Full time
Scientific Director of Respiratory Biology in the Respiratory, Immunology and Inflammation Research Unit (RIIRU) Job purpose: Reporting to and working closely with the Head of Respiratory Biology, the Scientific Director of Respiratory Biology will be a key individual in building a next generation respiratory strategy for COPD, IPF and related lung diseases and to support continued progression and expansion of the existing respiratory clinical portfolio. The successful candidate will work with their respiratory biology team, RIIRU clinical and translational partners, and the larger GSK matrix for internal research and external academic collaborations to deliver new targets and candidate drugs for respiratory diseases. In addition, the Scientific Director will work closely with Business Development to identify external asset opportunities, perform due diligence, and present recommendations to GSK governance. Importantly, the candidate must be a recognized subject matter expert in either COPD or IPF and have a deep understanding of mechanisms driving disease progression as well as robust knowledge of complex human model systems and translational research. Key Responsibilities: Lead and mentor a team of drug discovery scientists supporting target ID, pre-clinical and clinical projects. Scientific Leadership contribute to the development of the strategic plan for the next generation of targets in COPD and IPF support the continued development, life cycle innovation, and combinations of the existing clinical portfolio monitor research and market trends, competitive landscape, and customer insights to identify opportunities and risks, and develop appropriate strategies to maximize market share and revenue. support the management of a Scientific Advisory Board to foster a network of external experts and key opinion leaders to build an innovative, next generation portfolio and advance the existing clinical portfolio. Build cross-functional collaborations to perform efficient target selection and progression and support the existing clinical portfolio with key internal partners including other lines within RIIRU (clinical and translational teams), Research Technology, Precision Medicine, quantitative science teams and others. Establish and maintain external partnerships including collaborations with academic institutions, contract research organizations (CROs), and other external partners to access cutting-edge technologies, complex model systems, bio-samples, and research capabilities. Identify/support Business Development for the evaluation and diligence of external opportunities to complement the GSK respiratory portfolio. Drive compliance and quality in the discovery of innovative respiratory assets in priority respiratory diseases and mechanisms, ensuring compliance with relevant policies and adhering to quality standards. Basic Qualifications: Ph.D. in relevant scientific discipline (e.g., Cell/Molecular Biology, Pharmacology or related field) with extensive experience in respiratory biology and pharmaceutical research. Extensive experience in the pharmaceutical industry, with a focus on respiratory therapeutics and appropriate knowledge of GSK and competitor approved respiratory medicines and remaining unmet need in COPD, bronchiectasis and related respiratory disease. Experience in recruiting, leading and developing high performance research teams of drug discovery scientists. Experience in leading cross discipline research teams including in vitro and in vivo drug discovery scientists. Experience leading and managing external collaborations and diligence of business development opportunities. Proven track record of successfully leading and managing a respiratory portfolio, including research contributions to product launches and lifecycle management. Strong knowledge of respiratory diseases, pathways and mechanisms, treatment guidelines, and market dynamics. Preferred Qualifications: Strategic mindset with the ability to work with the Head of Respiratory Biology, the Respiratory Clinical Research Head, and aligned clinical leads to help interpret complex data and commercial trends, using biological and clinical insights to make informed decisions and provide advice on indication expansion and business development acquisitions. Strong business acumen and understanding of commercial aspects, including marketing, sales, and market access. Excellent communication and presentation skills, with the ability to effectively engage with internal and external stakeholders. Demonstrated ability to work in a fast-paced, dynamic environment and manage multiple priorities. Knowledge of regulatory requirements and compliance standards in the pharmaceutical industry. Why GSK? Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities: Agile and distributed decision-making - using evidence and applying judgement to balance pace, rigour and risk. Managing individual and team performance. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Implementing change initiatives and leading change. Sustaining energy and well-being, building resilience in teams. Continuously looking for opportunities to learn, build skills and share learning both internally and externally. Developing people and building a talent pipeline. Translating strategy into action - a compelling narrative, motivating others, setting objectives and delegation. Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally. Budgeting and forecasting, commercial and financial acumen. Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive. As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK . click apply for full job details
Speyside Veterinary Practice, Aberlour, Scotland Clinical Director - Farm Vet (Experienced) Speyside Vets, Aberlour, Scotland Salary up to £85,000 DOE Welcome Bonus up to £10,000 Relocation Allowance up to £8,000 Are you an experienced and driven farm vet looking to take the next step in your career? Do you thrive in a proactive, progressive environment surrounded by high-end pedigree stock, surgical variety, and a strong sense of community? Speyside Vets in Aberlour could be your perfect next chapter. About Us Rooted in the heart of Aberlour, Speyside Vets is deeply woven into the fabric of the farming community serving the farming hub for over 80 years. Our Aberlour site is a bustling hub for dedicated farm work and equine services, where we proudly serve pedigree and commercial herds alongside a network of smallholders - we are approximately 70% beef and 30% sheep. We're looking for a Clinical Director to lead and inspire our farm team. This is a hands-on leadership role with a rich surgical caseload and significant opportunity to influence preventative health strategy across some of the finest herds in Scotland. The Role Lead and manage a dynamic team of like-minded, proactive farm vets Be the trusted clinical advisor to a variety of large-scale farms Perform a high volume of farm animal surgeries including routine and emergency procedures such as C-sections in both cattle and sheep Drive herd and flock health planning, disease prevention, and productivity Oversee and support work during peak calving/lambing season and at pedigree bull sales including fertility testing Contribute to and shape the future of the practice alongside a supportive area director and management team Protected management time built into your schedule What We Offer Salary up to £85,000 DOE Welcome bonus up to £10,000 Relocation allowance up to £8,000 1:10 OOH rota nights and weekends during Summer as we have a hybrid rota with dedicated OOH vets. Small animal OOH currently outsourced CPD encouraged and funded - certificates fully supported A close-knit, progressive, and supportive team with a shared passion for livestock health and welfare What We're Looking For Experienced farm vet with strong clinical expertise Passion for leadership, mentoring, and team development Demonstrated experience in herd and flock health planning Proven surgical skills, especially in cattle and sheep Someone who understands and values their role within a rural farming community Apply today and help shape the future of Speyside Vets. Work-life balance 7.8 weeks annual leave Additional holiday entitlement for your birthday Private Medical Insurance Employee Assistance Programme: 24/7 confidential helpline Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay Initiatives focused on colleague wellbeing Development £1250 CPD allowance with 40 hours paid CPD leave pro rata Certificate support Learning and development opportunities via the IVC Evidensia Academy Access to Vetlexicon - our online encyclopaedia provider All our Vets & Nurses can apply for research funding All our Vets get £1250 per annum to spend via our Care Fund Infection Prevention and Control Programme Quality Improvement Programme Professional Memberships BVA membership VDS cover RCVS fees Company pension scheme. IVC Evidensia will make a contribution as well Supporting a greener commute to work with a Cycle to Work scheme and Green Cars Scheme, subject to eligibility criteria Voluntary benefits: we give you the flexibility to choose from a range of voluntary benefits to suit you Access to discounts/cashback with hundreds of participating retailers Discounted treatment for your own pets at an IVC Evidensia practice At IVC Evidensia We are committed to Diversity, Equality, Inclusion and Belonging, and we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. Any questions before applying? Speak to Margaret Bryson from our recruitment team who would be happy to help you with any questions you have before applying for this role.
Apr 25, 2025
Full time
Speyside Veterinary Practice, Aberlour, Scotland Clinical Director - Farm Vet (Experienced) Speyside Vets, Aberlour, Scotland Salary up to £85,000 DOE Welcome Bonus up to £10,000 Relocation Allowance up to £8,000 Are you an experienced and driven farm vet looking to take the next step in your career? Do you thrive in a proactive, progressive environment surrounded by high-end pedigree stock, surgical variety, and a strong sense of community? Speyside Vets in Aberlour could be your perfect next chapter. About Us Rooted in the heart of Aberlour, Speyside Vets is deeply woven into the fabric of the farming community serving the farming hub for over 80 years. Our Aberlour site is a bustling hub for dedicated farm work and equine services, where we proudly serve pedigree and commercial herds alongside a network of smallholders - we are approximately 70% beef and 30% sheep. We're looking for a Clinical Director to lead and inspire our farm team. This is a hands-on leadership role with a rich surgical caseload and significant opportunity to influence preventative health strategy across some of the finest herds in Scotland. The Role Lead and manage a dynamic team of like-minded, proactive farm vets Be the trusted clinical advisor to a variety of large-scale farms Perform a high volume of farm animal surgeries including routine and emergency procedures such as C-sections in both cattle and sheep Drive herd and flock health planning, disease prevention, and productivity Oversee and support work during peak calving/lambing season and at pedigree bull sales including fertility testing Contribute to and shape the future of the practice alongside a supportive area director and management team Protected management time built into your schedule What We Offer Salary up to £85,000 DOE Welcome bonus up to £10,000 Relocation allowance up to £8,000 1:10 OOH rota nights and weekends during Summer as we have a hybrid rota with dedicated OOH vets. Small animal OOH currently outsourced CPD encouraged and funded - certificates fully supported A close-knit, progressive, and supportive team with a shared passion for livestock health and welfare What We're Looking For Experienced farm vet with strong clinical expertise Passion for leadership, mentoring, and team development Demonstrated experience in herd and flock health planning Proven surgical skills, especially in cattle and sheep Someone who understands and values their role within a rural farming community Apply today and help shape the future of Speyside Vets. Work-life balance 7.8 weeks annual leave Additional holiday entitlement for your birthday Private Medical Insurance Employee Assistance Programme: 24/7 confidential helpline Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay Initiatives focused on colleague wellbeing Development £1250 CPD allowance with 40 hours paid CPD leave pro rata Certificate support Learning and development opportunities via the IVC Evidensia Academy Access to Vetlexicon - our online encyclopaedia provider All our Vets & Nurses can apply for research funding All our Vets get £1250 per annum to spend via our Care Fund Infection Prevention and Control Programme Quality Improvement Programme Professional Memberships BVA membership VDS cover RCVS fees Company pension scheme. IVC Evidensia will make a contribution as well Supporting a greener commute to work with a Cycle to Work scheme and Green Cars Scheme, subject to eligibility criteria Voluntary benefits: we give you the flexibility to choose from a range of voluntary benefits to suit you Access to discounts/cashback with hundreds of participating retailers Discounted treatment for your own pets at an IVC Evidensia practice At IVC Evidensia We are committed to Diversity, Equality, Inclusion and Belonging, and we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. Any questions before applying? Speak to Margaret Bryson from our recruitment team who would be happy to help you with any questions you have before applying for this role.
As 'the UK's No. 1 Bakery Brand' we have been baking bread since 1876. Today, we are proudly a fifth-generation family, with the introduction of the sixth generation, supplying over 18,000 retail customers from 11 bakeries and 16 depots, producing a range of over 70 products including gluten and wheat free. Family and values are what makes us different, and we are a proud bunch, join us and you too could be proud to be Warburtons. The Recipe We are looking for a dynamic individual to join our People Team as a People Partner in the food manufacturing industry. To partner business leaders, providing coaching and driving change to grow talent, simplify organisations and lead people through the delivery of people plans and commercially focused HR solutions as part of one People team. In this role, you will have the chance to showcase your leadership skills, work closely with employees at all levels, and thrive in a busy and challenging environment. You will be responsible for overseeing HR operations, driving initiatives, and collaborating with leadership to support the company's strategic goals. Your background in retail, manufacturing, distribution, or hospitality will be a valuable asset as you navigate the unique demands of the food manufacturing sector. The People Partner works in close collaboration with the site senior leadership team, our national People team, People Services team and Centres of Excellence. As our People Partner, you will be instrumental in driving compliance management, workforce planning, talent acquisition, succession planning, engagement, and leadership development activities, while driving high performance and excellence. Enabled by SAP Success Factors you will use data insights and intelligence to inform and influence the people agenda, ensuring activity is focused and outcome based. Key Accountabilities and Measures Partner senior management on the implementation and execution of the Lead for Growth strategy and key people processes Performance coaching leaders to grow talent, simplify organisations, lead and engage people To develop and execute People Plans, initiatives and actions in line with business plans and goals and to support local/functional needs, improvement to and delivery of people capability and performance indicators Provide leadership and guidance on People matters, bringing expertise, external and internal insights to site leadership team and wider People team to foster a continuous improvement approach, drive improved decision making locally and nationally To ensure a positive employee experience so that people are engaged in line with an employer of choice ethos and Warburtons values Driving the empowerment/self service capability of our people and working collaboratively with the People Services, Resourcing and Advisor teams to ensure timely, relevant support and service to our people Collaborating with the Centres of Excellence in representing the voice of the internal customer to ensure that central initiatives are fit for purpose. Implementing central initiatives effectively. Taking responsibility for maintaining own continuous professional development (CPD) and knowledge of best. Identify CPD opportunities for self, share new knowledge and encourage team members and broader people team to develop their skills through sharing of knowledge and expertise. A proven HR/People business partner to senior stakeholders within an FMCG, Retail, Manufacturing or Distribution Environment A senior HR/People generalist with experience of leading and coaching people Demonstrating a background in driving, leading and supporting through change Experience of working in collaboration with Trade Unions and/or colleague forums at a site/depot level A strong breadth and depth of knowledge across the various specialist areas within HR and regarded as a trusted advisor by your senior colleagues and leadership team. Extra Dough A slice of the annual profits (discretionary profit share) Family time is important to us so as well as your holiday entitlement, we'll give you the opportunity to purchase up to an extra week's annual leave Award winning pension scheme with company contributions Private medical insurance and life assurance Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service. We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do.
Apr 25, 2025
Full time
As 'the UK's No. 1 Bakery Brand' we have been baking bread since 1876. Today, we are proudly a fifth-generation family, with the introduction of the sixth generation, supplying over 18,000 retail customers from 11 bakeries and 16 depots, producing a range of over 70 products including gluten and wheat free. Family and values are what makes us different, and we are a proud bunch, join us and you too could be proud to be Warburtons. The Recipe We are looking for a dynamic individual to join our People Team as a People Partner in the food manufacturing industry. To partner business leaders, providing coaching and driving change to grow talent, simplify organisations and lead people through the delivery of people plans and commercially focused HR solutions as part of one People team. In this role, you will have the chance to showcase your leadership skills, work closely with employees at all levels, and thrive in a busy and challenging environment. You will be responsible for overseeing HR operations, driving initiatives, and collaborating with leadership to support the company's strategic goals. Your background in retail, manufacturing, distribution, or hospitality will be a valuable asset as you navigate the unique demands of the food manufacturing sector. The People Partner works in close collaboration with the site senior leadership team, our national People team, People Services team and Centres of Excellence. As our People Partner, you will be instrumental in driving compliance management, workforce planning, talent acquisition, succession planning, engagement, and leadership development activities, while driving high performance and excellence. Enabled by SAP Success Factors you will use data insights and intelligence to inform and influence the people agenda, ensuring activity is focused and outcome based. Key Accountabilities and Measures Partner senior management on the implementation and execution of the Lead for Growth strategy and key people processes Performance coaching leaders to grow talent, simplify organisations, lead and engage people To develop and execute People Plans, initiatives and actions in line with business plans and goals and to support local/functional needs, improvement to and delivery of people capability and performance indicators Provide leadership and guidance on People matters, bringing expertise, external and internal insights to site leadership team and wider People team to foster a continuous improvement approach, drive improved decision making locally and nationally To ensure a positive employee experience so that people are engaged in line with an employer of choice ethos and Warburtons values Driving the empowerment/self service capability of our people and working collaboratively with the People Services, Resourcing and Advisor teams to ensure timely, relevant support and service to our people Collaborating with the Centres of Excellence in representing the voice of the internal customer to ensure that central initiatives are fit for purpose. Implementing central initiatives effectively. Taking responsibility for maintaining own continuous professional development (CPD) and knowledge of best. Identify CPD opportunities for self, share new knowledge and encourage team members and broader people team to develop their skills through sharing of knowledge and expertise. A proven HR/People business partner to senior stakeholders within an FMCG, Retail, Manufacturing or Distribution Environment A senior HR/People generalist with experience of leading and coaching people Demonstrating a background in driving, leading and supporting through change Experience of working in collaboration with Trade Unions and/or colleague forums at a site/depot level A strong breadth and depth of knowledge across the various specialist areas within HR and regarded as a trusted advisor by your senior colleagues and leadership team. Extra Dough A slice of the annual profits (discretionary profit share) Family time is important to us so as well as your holiday entitlement, we'll give you the opportunity to purchase up to an extra week's annual leave Award winning pension scheme with company contributions Private medical insurance and life assurance Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service. We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week, Monday - Friday 9am-5pm. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. As a Helpline Adviser you will: Able to respond to victims of and those affected by crime by providing support, information and referral on to Victim Support services and other agencies Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism. Seamlessly working across multiple services with different processes, procedures and recording mechanisms. Managing and responding appropriately to competing priorities, services and needs. Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations. You will need: Experience of working in challenging and changing environments with the emphasis on excellence in service delivery. Experience of organising and prioritising a complex workload. The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions. The ability to communicate effectively, verbally and in written form, including telephone skills Knowledge and understanding of: Relevant agencies and resources Importance of confidentiality and safe working practice Diversity issues and principles The impact of crime Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Apr 25, 2025
Full time
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week, Monday - Friday 9am-5pm. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. As a Helpline Adviser you will: Able to respond to victims of and those affected by crime by providing support, information and referral on to Victim Support services and other agencies Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism. Seamlessly working across multiple services with different processes, procedures and recording mechanisms. Managing and responding appropriately to competing priorities, services and needs. Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations. You will need: Experience of working in challenging and changing environments with the emphasis on excellence in service delivery. Experience of organising and prioritising a complex workload. The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions. The ability to communicate effectively, verbally and in written form, including telephone skills Knowledge and understanding of: Relevant agencies and resources Importance of confidentiality and safe working practice Diversity issues and principles The impact of crime Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Purpose of the Job Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills. Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development. This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients. Job Description Strategy and planning Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees. Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services. Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals. Risk management and compliance Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks. Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery. Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations. Assess requests made in relation to GDPR. People management and development Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records. Supervise the work of paid staff and volunteers Maintain and develop standards of service delivery. Advise the Head of Advice on staffing and service-related issues. Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate. Ensure that the service area and projects are adequately resourced. Ensure recruitment and selection of paid staff and volunteers as appropriate. Develop inclusive learning and development activities to meet quality standards and the organisation s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers. Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence. Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development. Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme Direct reports:Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers. Operational performance management Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints. In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients. Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified. Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers. Maintain and develop standards of service delivery. Take part in internal consistency exercises at least quarterly. Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole. Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies. Provide technical support and act as consultant to the advisers. Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control. Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate. Ensuring that appropriate data protection procedures are in place and are followed by all workers. Lead on safeguarding and gender violence issues in accordance with policies. Other duties and responsibilities Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required. Stakeholder Engagement Collaborate with management and other departments to align quality standards with organisational goals. Engage with external partners and regulators to ensure compliance with industry standards and share best practices. Reporting and Analysis Prepare and present reports on advice quality metrics to management and stakeholders. Utilise data to identify trends, risks, and opportunities for improvement. Confidentiality and safeguarding Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy. Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns. Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service. Research and Campaigns Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys Person Specification What you need to do this job Essential Criteria Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area. Ability to plan and manage projects. Commitment to continuing professional development. Experience of monitoring and maintaining service delivery against agreed targets. Ability to plan and prioritise own time and work and work of others in a pressured environment. Experience of analysing information to produce reports. Leadership and management ability within the context of understanding the needs of a voluntary sector organisation. Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences. Ability to meet Citizens Advice competence with a minimum of three years experience of involvement with advice giving. Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports. Desired Criteria Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of (for example) welfare benefits, debt management, housing, or health and social care issues. . click apply for full job details
Apr 24, 2025
Full time
Purpose of the Job Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills. Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development. This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients. Job Description Strategy and planning Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees. Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services. Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals. Risk management and compliance Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks. Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery. Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations. Assess requests made in relation to GDPR. People management and development Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records. Supervise the work of paid staff and volunteers Maintain and develop standards of service delivery. Advise the Head of Advice on staffing and service-related issues. Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate. Ensure that the service area and projects are adequately resourced. Ensure recruitment and selection of paid staff and volunteers as appropriate. Develop inclusive learning and development activities to meet quality standards and the organisation s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers. Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence. Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development. Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme Direct reports:Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers. Operational performance management Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints. In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients. Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified. Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers. Maintain and develop standards of service delivery. Take part in internal consistency exercises at least quarterly. Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole. Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies. Provide technical support and act as consultant to the advisers. Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control. Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate. Ensuring that appropriate data protection procedures are in place and are followed by all workers. Lead on safeguarding and gender violence issues in accordance with policies. Other duties and responsibilities Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required. Stakeholder Engagement Collaborate with management and other departments to align quality standards with organisational goals. Engage with external partners and regulators to ensure compliance with industry standards and share best practices. Reporting and Analysis Prepare and present reports on advice quality metrics to management and stakeholders. Utilise data to identify trends, risks, and opportunities for improvement. Confidentiality and safeguarding Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy. Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns. Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service. Research and Campaigns Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys Person Specification What you need to do this job Essential Criteria Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area. Ability to plan and manage projects. Commitment to continuing professional development. Experience of monitoring and maintaining service delivery against agreed targets. Ability to plan and prioritise own time and work and work of others in a pressured environment. Experience of analysing information to produce reports. Leadership and management ability within the context of understanding the needs of a voluntary sector organisation. Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences. Ability to meet Citizens Advice competence with a minimum of three years experience of involvement with advice giving. Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports. Desired Criteria Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of (for example) welfare benefits, debt management, housing, or health and social care issues. . click apply for full job details
CBRE is recruiting a Divisional Head of Risk & Compliance for our UK and Ireland Advisory business division. Reporting to the UK Chief Operating Officer with a dotted line to the EMEA Regional Compliance function, the successful candidate will support the UK Risk Management Committee in identifying, documenting, managing, and monitoring key strategic, regulatory and compliance risks. The role will also be responsible for the delivery of CBRE's global Ethics and Compliance program in the UK and Ireland, through local compliance personnel. The Divisional Head of Risk and Compliance will be expected to foster and sustain effective and collaborative relationships with key stakeholders across the UK and Ireland, Continental Europe and wider global CBRE business. The role will be a key partner to support functions and to the wider regional and global compliance community, working closely with the Finance and Controllership functions, UK, Ireland and EMEA Legal teams, People and Learning & Development, Procurement Communications, Digital & Technology and Internal Audit. Key Responsibilities RISK MANAGEMENT • Act as a strategic partner to the UK Risk Management Committee and Senior Leadership in the UK and Ireland, advising the business on the development and execution of the Risk Management programme. • Own and manage the UK risk register, presenting to Risk Management Committee, and making suggestion as to risk mitigation and continued improvement. • To create and deliver a Risk based monitoring programme for Board approval and reporting, including regular review and updates • Support the UK and Ireland Division's contribution to CBRE's global Enterprise Risk Management programme, including feedback on the global Business Risk Inventory. • Facilitate the execution of CBRE's Regulatory and Compliance Risk Assessment activities and foster a senior management culture of empowerment and engagement with Compliance risks. • Oversee CBRE's strategic relationships with, and support internal stakeholders working regularly with, our key regulatory bodies, including the RICS, the Financial Conduct Authority, HMRC, and the ICO. • Support corporate governance involving external risk reporting to stakeholders or clients • Partner with Risk Management colleagues across CBRE's global network, and with our regulated business activities in Continental Europe. COMPLIANCE • Act as a trusted advisor to UK and Ireland management, ensuring CBRE's business objectives are achieved ethically and in compliance with our policies and the law. • Shape the vision and direction for Ethics and Compliance program in UK and Ireland and champion CBRE's RISE Values of Respect, Integrity, Service and Excellence. • Maintain CBRE's risk-based Ethics and Compliance programme, and proactively identify gaps within in the Division, to help improve overall programme performance. • Roll out global Ethics and Compliance strategies and initiatives in UK and Ireland to raise awareness of, and raise the standards for, ethics and integrity in our business operations. • Creation and maintenance of policies and procedures to ensure compliance with applicable laws, regulations, and industry codes, in alignment with global policy suite. • Support UK and Ireland leadership with compliance communications and training to all levels of the business, including promotion of the Ethics Helpline and a Speak Up culture, • Work with management to ensure the business meets completion targets for global Ethics and Compliance certifications and training • Oversee the execution of internal investigations in the UK and Ireland including, where necessary, directly leading and completing investigations end-to-end. • Oversee completion of AML checks and KYC screening for all clients in accordance with CBRE guidelines and timeframes by those responsible. • Work with CBRE's M&A team on compliance diligence and risk areas in the UK and Ireland, supporting integration of the Compliance program in newly acquired companies • Report to UK and Ireland management and to Regional and Global compliance on key Compliance initiatives and activities. • Serve as an alternative, confidential point of contact for employees to communicate perceived serious process irregularities, such as fraud. QUALITY AND BEST PRACTICE • Manage and Oversee delivery of CBRE UK's Quality management and Best Practice team, supporting the development and delivery of CBRE's ISO Certification program and the associated internal and external audits. • To oversee the management of client complaints and to work closely with management to ensure that full investigation, remediation, and close-out happens within agreed timeframes PEOPLE MANAGEMENT • Lead, and grow over time, a high-performing and engaged team of Compliance professionals, consisting of the UK Compliance Director, Business Process Improvement Manager, Best Practice Liaison Manager, AML analysts and Monitoring professionals. • Attract, select, develop, and retain key talent to the UK and Ireland Compliance function. • Responsible for all aspects of staff management within your team, including but not limited to recruitment, induction, setting objectives, appraisals, team meetings, training, compliance, performance management and staffing levels • Supporting the UK and Ireland participants in the Global Ethics and Compliance Ambassadors program, including participating in and where appropriate presenting to Ethics and Compliance Ambassadors monthly training sessions Person Specification/Requirements ESSENTIAL • Four-year and advanced degrees with a preference in Business Administration, Law, Accounting, Finance or related field. • A professional designation in Compliance, Internal Audit, Accounting, Risk Management or Legal practice areas • Ability to comprehend, analyse, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. • Requires in-depth knowledge of financial terms, principles and compliance. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyse the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget. • Advanced knowledge of computer software and hardware (i.e. Microsoft Office suite products). Advanced organizational skills, attention to detail. Ability to work well under pressure with proactive approach to routine and non-routine occurrences • Minimum of 15 years professional level compliance, accounting, or legal experience. • Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. • Occasional regional / overseas travel to other working locations when required by the business • Leads by example and models behaviours that are consistent with the company's values. • Collaborative and commercially minded, ensuring decisions are made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. • Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company. DESIRABLE • Associate or Chartered Membership of the RICS • Certifications in Anti-Money Laundering and Sanctions, Internal Investigations and Fraud, or in Financial Services regulation • Prior experience in real estate investment and advisory, or related service organizations.
Sep 24, 2022
Full time
CBRE is recruiting a Divisional Head of Risk & Compliance for our UK and Ireland Advisory business division. Reporting to the UK Chief Operating Officer with a dotted line to the EMEA Regional Compliance function, the successful candidate will support the UK Risk Management Committee in identifying, documenting, managing, and monitoring key strategic, regulatory and compliance risks. The role will also be responsible for the delivery of CBRE's global Ethics and Compliance program in the UK and Ireland, through local compliance personnel. The Divisional Head of Risk and Compliance will be expected to foster and sustain effective and collaborative relationships with key stakeholders across the UK and Ireland, Continental Europe and wider global CBRE business. The role will be a key partner to support functions and to the wider regional and global compliance community, working closely with the Finance and Controllership functions, UK, Ireland and EMEA Legal teams, People and Learning & Development, Procurement Communications, Digital & Technology and Internal Audit. Key Responsibilities RISK MANAGEMENT • Act as a strategic partner to the UK Risk Management Committee and Senior Leadership in the UK and Ireland, advising the business on the development and execution of the Risk Management programme. • Own and manage the UK risk register, presenting to Risk Management Committee, and making suggestion as to risk mitigation and continued improvement. • To create and deliver a Risk based monitoring programme for Board approval and reporting, including regular review and updates • Support the UK and Ireland Division's contribution to CBRE's global Enterprise Risk Management programme, including feedback on the global Business Risk Inventory. • Facilitate the execution of CBRE's Regulatory and Compliance Risk Assessment activities and foster a senior management culture of empowerment and engagement with Compliance risks. • Oversee CBRE's strategic relationships with, and support internal stakeholders working regularly with, our key regulatory bodies, including the RICS, the Financial Conduct Authority, HMRC, and the ICO. • Support corporate governance involving external risk reporting to stakeholders or clients • Partner with Risk Management colleagues across CBRE's global network, and with our regulated business activities in Continental Europe. COMPLIANCE • Act as a trusted advisor to UK and Ireland management, ensuring CBRE's business objectives are achieved ethically and in compliance with our policies and the law. • Shape the vision and direction for Ethics and Compliance program in UK and Ireland and champion CBRE's RISE Values of Respect, Integrity, Service and Excellence. • Maintain CBRE's risk-based Ethics and Compliance programme, and proactively identify gaps within in the Division, to help improve overall programme performance. • Roll out global Ethics and Compliance strategies and initiatives in UK and Ireland to raise awareness of, and raise the standards for, ethics and integrity in our business operations. • Creation and maintenance of policies and procedures to ensure compliance with applicable laws, regulations, and industry codes, in alignment with global policy suite. • Support UK and Ireland leadership with compliance communications and training to all levels of the business, including promotion of the Ethics Helpline and a Speak Up culture, • Work with management to ensure the business meets completion targets for global Ethics and Compliance certifications and training • Oversee the execution of internal investigations in the UK and Ireland including, where necessary, directly leading and completing investigations end-to-end. • Oversee completion of AML checks and KYC screening for all clients in accordance with CBRE guidelines and timeframes by those responsible. • Work with CBRE's M&A team on compliance diligence and risk areas in the UK and Ireland, supporting integration of the Compliance program in newly acquired companies • Report to UK and Ireland management and to Regional and Global compliance on key Compliance initiatives and activities. • Serve as an alternative, confidential point of contact for employees to communicate perceived serious process irregularities, such as fraud. QUALITY AND BEST PRACTICE • Manage and Oversee delivery of CBRE UK's Quality management and Best Practice team, supporting the development and delivery of CBRE's ISO Certification program and the associated internal and external audits. • To oversee the management of client complaints and to work closely with management to ensure that full investigation, remediation, and close-out happens within agreed timeframes PEOPLE MANAGEMENT • Lead, and grow over time, a high-performing and engaged team of Compliance professionals, consisting of the UK Compliance Director, Business Process Improvement Manager, Best Practice Liaison Manager, AML analysts and Monitoring professionals. • Attract, select, develop, and retain key talent to the UK and Ireland Compliance function. • Responsible for all aspects of staff management within your team, including but not limited to recruitment, induction, setting objectives, appraisals, team meetings, training, compliance, performance management and staffing levels • Supporting the UK and Ireland participants in the Global Ethics and Compliance Ambassadors program, including participating in and where appropriate presenting to Ethics and Compliance Ambassadors monthly training sessions Person Specification/Requirements ESSENTIAL • Four-year and advanced degrees with a preference in Business Administration, Law, Accounting, Finance or related field. • A professional designation in Compliance, Internal Audit, Accounting, Risk Management or Legal practice areas • Ability to comprehend, analyse, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. • Requires in-depth knowledge of financial terms, principles and compliance. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyse the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget. • Advanced knowledge of computer software and hardware (i.e. Microsoft Office suite products). Advanced organizational skills, attention to detail. Ability to work well under pressure with proactive approach to routine and non-routine occurrences • Minimum of 15 years professional level compliance, accounting, or legal experience. • Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. • Occasional regional / overseas travel to other working locations when required by the business • Leads by example and models behaviours that are consistent with the company's values. • Collaborative and commercially minded, ensuring decisions are made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. • Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company. DESIRABLE • Associate or Chartered Membership of the RICS • Certifications in Anti-Money Laundering and Sanctions, Internal Investigations and Fraud, or in Financial Services regulation • Prior experience in real estate investment and advisory, or related service organizations.
You will be part of the team responsible for designing the rules that govern AI and an effective plan for implementing them. This will involve drawing on the latest innovative policy thinking as well as a technical understanding of AI and regulation policy. You will support work with key regulators, the AI industry, civil society and international partners alongside key stakeholders across Whitehall including No 10 and HMT Responsibilities Your responsibilities will include: Leading a workstream developing policy on the pro-innovation regulation of Artificial Intelligence, feeding into the AI Regulation White Paper. Working with stakeholders such as UK regulators, the AI ecosystem, academia and civil society organisations to ensure our work reflects a wide range of views Contribution to the drafting of policy positions, advice to Ministers and the forthcoming AI Regulation White Paper Essential requirements You will need to demonstrate your skills and experience against the following criteria: Working Together - Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support. Delivering at Pace - Take responsibility for delivering timely and quality results with focus and drive. Communicating and Influencing - Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others. Seeing the Bigger Picture - Understand how your role fits with and supports organisational objectives. Recognise the wider Civil Service priorities and ensure work is in the national interest. Desirable skills Experience working on regulatory policy Understanding of Artificial Intelligence and/or Digital Policy An understanding of key themes in AI risk, ethics, and/or regulation Behaviours We'll assess you against these behaviours during the selection process: Working Together Delivering at Pace Communicating and Influencing Seeing the Big Picture Benefits DCMS values its staff and offers a wide range of benefits to everyone who works here. We re committed to developing talent, and supporting colleagues to have great careers in our department. To support with that, some of the benefits we offer include: Flexible working arrangements and hybrid working - DCMS staff work on a flexible basis with time spent in offices, and time spent working from home. 26.5 days annual leave on entry, increasing to 31.5 days after 5 years service. A Civil Service pension with an average employer contribution of 27% 3 days of paid volunteering leave. Up to 9 months maternity leave on full pay + generous paternity and adoption leave. Staff reward and recognition bonuses that operate throughout the year. Occupational sick pay. Active and engaged staff networks to join including the LGBT+, Ethnic Minorities, Mental Health and Wellbeing and Women s Networks. Exceptional learning and development opportunities that you can explore alongside your day to day work. Season ticket loan, cycle to work scheme and much more! Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience. How to apply To apply for this post, please send us the following documents no later than time on date via the CS Jobs portal: A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years. A Statement of Suitability (max 500 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential requirements highlighted. You may also choose to reference the desirable skills listed. Should a large number of applications be received, an initial sift may be conducted using the personal statement . Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. For the shortlist, we will assess your experience and select applicants demonstrating the best fit for the role by considering the evidence provided in your application. Should you encounter any issues with your online application please get in touch with: Interview The interview process will assess behaviours and strengths and potentially include a presentation. The behaviours to be tested at interview are: • Working Together • Delivering at Pace • Communicating and Influencing • Seeing the Bigger Picture You will not be made aware of the strengths being assessed prior to your interview. As part of your interview, you may be asked to deliver a short oral presentation. Full details of this, including the topic, and whether or not you will need to use visual aids, will be sent to you prior to your interview. Feedback Please note you will only receive feedback if you reach the interview stage. Following interview, all candidates will receive a score along with some short written feedback on your performance at interview. Further Information A reserve list may be held for a period o f 6 months from which further appointments can be made. Any move to DCMS f rom another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Ch eck to Disclosure and Barring Service / Access NI on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Access NI confidential checking service telephone: the Access NI Helpline on and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants are expected to join on the minimum of the pay band. If you choose to join on a loan basis, prior agreement to be released on loan must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. DCMS has a London and a National pay scale. For more information on this, including the circumstances in which each pay scale will apply, please see the Information for Applicants document . Interviews In most cases interviews will take place remotely via Google Meet video call. However please refer to the Candidate Information Pack to confirm the interview approach. Location This role can be based in London, Manchester, Darlington or Belfast .The hub locations are displayed on the job advert. Not all hub locations have confirmed office space yet - successful applicants will be expected to work remotely until this becomes available. Reasonable Adjustment We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment, please: Complete the Assistance required section on the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or a verbal test rather than a written one. Alternatively, contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Accessibility ..... click apply for full job details
Sep 23, 2022
Full time
You will be part of the team responsible for designing the rules that govern AI and an effective plan for implementing them. This will involve drawing on the latest innovative policy thinking as well as a technical understanding of AI and regulation policy. You will support work with key regulators, the AI industry, civil society and international partners alongside key stakeholders across Whitehall including No 10 and HMT Responsibilities Your responsibilities will include: Leading a workstream developing policy on the pro-innovation regulation of Artificial Intelligence, feeding into the AI Regulation White Paper. Working with stakeholders such as UK regulators, the AI ecosystem, academia and civil society organisations to ensure our work reflects a wide range of views Contribution to the drafting of policy positions, advice to Ministers and the forthcoming AI Regulation White Paper Essential requirements You will need to demonstrate your skills and experience against the following criteria: Working Together - Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support. Delivering at Pace - Take responsibility for delivering timely and quality results with focus and drive. Communicating and Influencing - Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others. Seeing the Bigger Picture - Understand how your role fits with and supports organisational objectives. Recognise the wider Civil Service priorities and ensure work is in the national interest. Desirable skills Experience working on regulatory policy Understanding of Artificial Intelligence and/or Digital Policy An understanding of key themes in AI risk, ethics, and/or regulation Behaviours We'll assess you against these behaviours during the selection process: Working Together Delivering at Pace Communicating and Influencing Seeing the Big Picture Benefits DCMS values its staff and offers a wide range of benefits to everyone who works here. We re committed to developing talent, and supporting colleagues to have great careers in our department. To support with that, some of the benefits we offer include: Flexible working arrangements and hybrid working - DCMS staff work on a flexible basis with time spent in offices, and time spent working from home. 26.5 days annual leave on entry, increasing to 31.5 days after 5 years service. A Civil Service pension with an average employer contribution of 27% 3 days of paid volunteering leave. Up to 9 months maternity leave on full pay + generous paternity and adoption leave. Staff reward and recognition bonuses that operate throughout the year. Occupational sick pay. Active and engaged staff networks to join including the LGBT+, Ethnic Minorities, Mental Health and Wellbeing and Women s Networks. Exceptional learning and development opportunities that you can explore alongside your day to day work. Season ticket loan, cycle to work scheme and much more! Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience. How to apply To apply for this post, please send us the following documents no later than time on date via the CS Jobs portal: A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years. A Statement of Suitability (max 500 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential requirements highlighted. You may also choose to reference the desirable skills listed. Should a large number of applications be received, an initial sift may be conducted using the personal statement . Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. For the shortlist, we will assess your experience and select applicants demonstrating the best fit for the role by considering the evidence provided in your application. Should you encounter any issues with your online application please get in touch with: Interview The interview process will assess behaviours and strengths and potentially include a presentation. The behaviours to be tested at interview are: • Working Together • Delivering at Pace • Communicating and Influencing • Seeing the Bigger Picture You will not be made aware of the strengths being assessed prior to your interview. As part of your interview, you may be asked to deliver a short oral presentation. Full details of this, including the topic, and whether or not you will need to use visual aids, will be sent to you prior to your interview. Feedback Please note you will only receive feedback if you reach the interview stage. Following interview, all candidates will receive a score along with some short written feedback on your performance at interview. Further Information A reserve list may be held for a period o f 6 months from which further appointments can be made. Any move to DCMS f rom another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Ch eck to Disclosure and Barring Service / Access NI on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Access NI confidential checking service telephone: the Access NI Helpline on and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants are expected to join on the minimum of the pay band. If you choose to join on a loan basis, prior agreement to be released on loan must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. DCMS has a London and a National pay scale. For more information on this, including the circumstances in which each pay scale will apply, please see the Information for Applicants document . Interviews In most cases interviews will take place remotely via Google Meet video call. However please refer to the Candidate Information Pack to confirm the interview approach. Location This role can be based in London, Manchester, Darlington or Belfast .The hub locations are displayed on the job advert. Not all hub locations have confirmed office space yet - successful applicants will be expected to work remotely until this becomes available. Reasonable Adjustment We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment, please: Complete the Assistance required section on the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or a verbal test rather than a written one. Alternatively, contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Accessibility ..... click apply for full job details
Dementia Advisor Contract Type: Permanent Location: Community Based Salary: £20,363 - £21,603 pro rata per annum (depending on skills and experience) Working Hours: 21 per week Closing Date: 09 March 2022 Interview Date: To be confirmed We are looking for an enthusiastic, motivated and highly professional individual who would like to be part of Alzheimer's Society Dementia Support Service in Tameside. The role also includes hosting a fortnightly virtual, Greater Manchester, singing for the brain group. This is a great opportunity to join our team! Please note the deadline for submitting applications for this vacancy is 5pm on the closing date. Hours: 21 per week Office Location: Greater Manchester Area role covers: Tameside We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice. The service provides personalised support to people diagnosed with dementia and their carers, helping them to maintain their independence, access services, improve their sense of well-being, and have more control of their lives, by assisting with the identification of needs and providing information and access to relevant services. The successful candidate will be expected to have great networking skills and work on promoting the service and build relationships with a range of health and social care professionals. The person will also be visiting people in their own homes so the ability to travel independently across the area is essential. The person will be expected to confidently host a fortnightly virtual singing for the brain group which is led by a live musician. Working days will be Monday, Tuesday and Wednesday Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society. You may have experience of the following: Support Worker, Dementia Adviser, Care Assistant, Dementia Advisor, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, etc. Ref:
Feb 25, 2022
Full time
Dementia Advisor Contract Type: Permanent Location: Community Based Salary: £20,363 - £21,603 pro rata per annum (depending on skills and experience) Working Hours: 21 per week Closing Date: 09 March 2022 Interview Date: To be confirmed We are looking for an enthusiastic, motivated and highly professional individual who would like to be part of Alzheimer's Society Dementia Support Service in Tameside. The role also includes hosting a fortnightly virtual, Greater Manchester, singing for the brain group. This is a great opportunity to join our team! Please note the deadline for submitting applications for this vacancy is 5pm on the closing date. Hours: 21 per week Office Location: Greater Manchester Area role covers: Tameside We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice. The service provides personalised support to people diagnosed with dementia and their carers, helping them to maintain their independence, access services, improve their sense of well-being, and have more control of their lives, by assisting with the identification of needs and providing information and access to relevant services. The successful candidate will be expected to have great networking skills and work on promoting the service and build relationships with a range of health and social care professionals. The person will also be visiting people in their own homes so the ability to travel independently across the area is essential. The person will be expected to confidently host a fortnightly virtual singing for the brain group which is led by a live musician. Working days will be Monday, Tuesday and Wednesday Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society. You may have experience of the following: Support Worker, Dementia Adviser, Care Assistant, Dementia Advisor, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, etc. Ref:
Compliance Specialist Salary: £37000 - £46,000 + benefits Location: Edinburgh - Hybrid Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. The Opportunity Due to business growth we have a newly created role in the business for a Compliance expert to join our team and support 2nd line oversight. Playing a key technical and advisory role, you will ensure Diligenta and the services we provide our customers are compliant with FCA rules, requirements and principles. You'll be: Providing compliance advice and guidance to business areas to ensure Diligenta continues to operate compliantly and without enforcement by our regulator Overseeing Line 2 Regulatory Oversight (support and challenge) to Diligenta's Client Accounts and 3rd party outsourcers to ensure operational compliance on a day-to-day basis Assisting the Compliance Manager by producing regular and ad-hoc regulatory reports as required Representing Compliance and provide regulatory support (advice and challenge) to strategic projects and initiatives. Responsible for monitoring exposure to regulatory risk, agreeing remedial actions to address issues and close gaps as appropriate Maintaining continued oversight of Diligenta regulatory policies, processes, training and internal controls Chairing internal forums and committees Responsible for training & monitoring of Junior Compliance Specialist, and for providing regulatory guidance and oversight to less experienced colleagues as necessary Ensuring Retail Conduct Risk outcomes are fully considered and appropriately addressed You should apply if you have: Good knowledge of FCA rules and regulations and a thorough knowledge of regulatory development and consultative process Strong understanding and generic knowledge of the life and pension industry and associated products Sound understanding of regulatory structure and process, regulations and their underlying principles. Able to represent at project meetings, forums, committees and in other general meetings. Ability to recognise compliance implications of business initiatives, but has commercial awareness and can add value to a proposed solution. The Perks 25 days holidays + 8 bank holidays Discretionary annual bonus Company pension scheme membership Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools Access to our Confidential Helpline is available to be used by you and your family Develop your career through a wider global organisation of the TCS family
Feb 25, 2022
Full time
Compliance Specialist Salary: £37000 - £46,000 + benefits Location: Edinburgh - Hybrid Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. The Opportunity Due to business growth we have a newly created role in the business for a Compliance expert to join our team and support 2nd line oversight. Playing a key technical and advisory role, you will ensure Diligenta and the services we provide our customers are compliant with FCA rules, requirements and principles. You'll be: Providing compliance advice and guidance to business areas to ensure Diligenta continues to operate compliantly and without enforcement by our regulator Overseeing Line 2 Regulatory Oversight (support and challenge) to Diligenta's Client Accounts and 3rd party outsourcers to ensure operational compliance on a day-to-day basis Assisting the Compliance Manager by producing regular and ad-hoc regulatory reports as required Representing Compliance and provide regulatory support (advice and challenge) to strategic projects and initiatives. Responsible for monitoring exposure to regulatory risk, agreeing remedial actions to address issues and close gaps as appropriate Maintaining continued oversight of Diligenta regulatory policies, processes, training and internal controls Chairing internal forums and committees Responsible for training & monitoring of Junior Compliance Specialist, and for providing regulatory guidance and oversight to less experienced colleagues as necessary Ensuring Retail Conduct Risk outcomes are fully considered and appropriately addressed You should apply if you have: Good knowledge of FCA rules and regulations and a thorough knowledge of regulatory development and consultative process Strong understanding and generic knowledge of the life and pension industry and associated products Sound understanding of regulatory structure and process, regulations and their underlying principles. Able to represent at project meetings, forums, committees and in other general meetings. Ability to recognise compliance implications of business initiatives, but has commercial awareness and can add value to a proposed solution. The Perks 25 days holidays + 8 bank holidays Discretionary annual bonus Company pension scheme membership Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools Access to our Confidential Helpline is available to be used by you and your family Develop your career through a wider global organisation of the TCS family
