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The Ned boasts 10 restaurants, each serving a unique style of cuisine from around the world. As General Manager of The Parlour you will oversee our intimate jazz and cabaret lounge serving dinner with a show Wednesday through Saturday evenings. Whilst The Parlour is a public venue, it often plays host to events from our monthly membership calendar and includes to the Long Bar - a quieter work and meeting space for our members during the day. Do you want to join one of the best places to work in hospitality? What's the role? General Manager - The Parlour Where will you be working? The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a public spa, a full floor of events spaces, ten restaurants and bars and 250 hotel bedrooms. As the leader of The Parlour, reporting to the Food & Beverage Director you will: Lead a team of truly commercial restaurant and bar managers, developing them towards high performance and coaching them to continually improve Build a high performing team through accountable managers, regular feedback, open conversations, and effective engagement activities Collaborate with the F&B Director to set and own the departmental yearly budget Monitor food and beverage P&Ls, taking a holistic view of your operations and supporting your management team to deliver financial performance, spotting improvement areas and actioning Review revenue and scheduling forecasts to ensure people are in the right place at the right time Work in partnership with the Food and Beverage senior leadership on the departmental strategy, always looking at ways to increase revenue, customer satisfaction, and operational performance Maintain all compliance in the venue, including health and safety As the venue is open 4 days a week, you may often support the wider F&B operations team on the ground floor What can the Ned give you? Salary of £52,500 including service charge Every house membership of Soho House Enhanced parental leave, company sick pay and pension Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast Laundry service provided free of charge to keep your work outfits looking sharp Exciting learning and development programmes to help progress your career Exclusive rates at The Ned for staying and eating for you, your family and friends Wellbeing and health benefits, including Wagestream and Benefit Bank - our exclusive platform with access to hundreds of gym, shopping, and cinema discounts Your birthday off after a year of service and more holiday after five years Paid volunteer day Regular social events, including an annual pool party Employee assistance programme - 24/7 advice and support Reward and recognition initiatives What you can bring to the role: Proven experience as a leader in food and beverage operations You'll have a commercial mindset and a proven track record of delivering exceptional guest experiences whilst exceeding targets Impeccable leadership skills with the ability to motivate, inspire, and develop teams at all levels Excellent communication and interpersonal skills, able to switch between inspiring teams or representing your department to the executive team Rapport building skills are essential for working in our membership spaces, every guest is a loyal member or a potential new member, so every interaction is crucial In our members' spaces you may be looking after high-profile people who value their privacy, so a degree of confidentiality is non-negotiable At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as General Manager of The Parlour.

From the team behind Crispin and Bistro Freddie, we're launching Canal - an exciting waterside restaurant along the Grand Union Canal within Taxi House Hotel. Our vibrant dining experience blends food, music, and community, with a sun-drenched terrace featuring DJ sets from a floating music barge. Our philosophy celebrates quality ingredients, seasonal cooking, and genuine hospitality in a space wh click apply for full job details

We have an extremely exciting opening for an experienced Hotel Manager to join our award-winning team at the iconic InterContinental Edinburgh The George Hotel and help lead our team to even greater success. InterContinental Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an alluring guest experience and a personal and attentive service. We provide an exciting mix of a luxury InterContinental experience combined with our unique character and charming building, home to Scotland's first Le Petit Beefbar Restaurant and our recently opened InterContinental Club Lounge. As the largest luxury hotel brand in the world, we provide our guests with a brilliantly cosmopolitan stay of discreet luxury and culinary expertise . We are looking for a Hotel Manager to join our team and partner with our General Manager to lead our Hotel operations and continue to grow our guest experience, reputation and profitability. You will be responsible for overseeing the day-to-day running and strategic planning of the hotel operations, working closely with our Heads of Departments, HR, Finance and Commercial teams. We are looking for someone who: Has experience in quality lifestyle luxury properties, confident in working to brand standards and ensuring a luxury stay at all points throughout our Guests experiences. Senior experience working within Rooms or F&B would be preferred, ideally already working at Rooms Division Director or Director of Operations level within a similar style property. Has a strong guest focus. InterContinental Hotels has been serving guests since 1946 and we are dedicated to providing our guests with A World of Possibility . Therefore, we need someone who is forward-thinking and strategic, and who has experience within a multi-venue establishment (ideally within a luxury property). You will be someone who always keeps guests at the centre of their approach. Leads with a hands-on approach. You will embrace a proactive approach to management, identifying those in need of support and determining the best ways to assist them. As an inspirational leader, you will lead by example. Can problem solve on their feet. You will be apt in identifying problems and providing solutions fast, whilst keeping the best interests of the guest, team and owner at the forefront of your decisions. A background in Luxury Experience. You will have a proven track record of engaging with high-profile individual guests and groups, adept at meeting their complex needs and exceeding their high service expectations. Has commercial acumen. You will have proven experience in driving revenue and conversion. Enjoys sharing success with the team. At InterContinental, we pride ourselves on exceeding expectations and working together to provide outstanding service - we are looking for someone to join this continued success! In return for bringing the InterContinental life to our guests, you can expect to receive: Financial security: Above market competitive salary (dependent on experience), plus up to 20% Hotel Management performance bonus plan (based on Hotel and Individual performance). 33 days paid holidays per annum, subsidised unsocial hour travel support and enhanced sick pay. Growth and development: Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. Colleague perks: Worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels globally and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. Wellbeing: Generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders. Plus, generous medical (private healthcare), dental and pension (AVIVA) plan. Hotel specific benefits: Complimentary stay for you + 1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property. If you are someone who likes to bring your wisdom and local know-how to provide a truly personal and luxurious experience for our guests, apply today! Check out our Instagram to see more. You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's .

Job title: Junior Assistant Manager Salary: 32,110 Location: Sidmouth, Devon Accommodation provided: Yes Charge for accommodation: 75.00 GBP per week Type of contract: Permanent Workplace description: With wonderful sea views, this hotel is one of Sidmouth's popular 4-star hotels. It is a short level walk from the town centre. It has private manicured gardens and a terrace for drinks or lunches close to the sea. The bar, lounges and most bedrooms also have exceptional sea views, and guests find them warm and comfortable. The restaurant has a modern English menu and friendly and efficient staff. Main duties and responsibilities: The following may include and are not limited to; - Staff; Supervise, assist and if necessary train staff in their duties in a professional manner in keeping with their position. Service; Ensure a pleasant and polite service is provided to all the Hotel s guests. Assist with the complaints procedure if necessary. Organise and/or assist in all in-house entertainment. Stock; Where necessary take responsibility for any stock/equipment in line with Hotel procedure. Premises; Ensure premises are maintained internally and externally whilst ensuring that all hygiene and security procedures are followed. Monetary; Ensure that all procedures are observed with regard to the handling of any monies. Personal Requirements; Maintain an exceptional neat and tidy appearance, adhering to the Company / Hotel uniform standards at all times. Maintaining professional behaviour at all times. Legislation: Adhere to all Health and Safety, Fire Safety , Food Safety, General Data Protection Regulations and any other relevant legislation where required, at all times. Other Duties; Perform any other reasonable tasks as and when required. Essential criteria: Must be able to demonstrate the right to work in the United Kingdom Education: Good general standard of education and preferably a relevant Hospitality qualification Experience: Previous Hotel/Restaurant experience in a similar establishment essential. Excellent communication and interpersonal skills required. Level of English at Level C2 (CEFR) or above I would like to thank you for your interest shown in this position. Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised. Important Notes: 1. Applications should be made by email or phone. 2. Applications should be in Word format only and in ENGLISH! 3. DDH Recruitment Ltd does not charge work seekers for its services. 4. All workers will be subject to UK taxation. Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI C3 AI is seeking a highly organized and proactive individual to join our team as an Executive Assistant/ Office Manager. This is an onsite position which will provide comprehensive administrative support to our executive leadership team while also overseeing the smooth operation of our London office environment. Our ideal candidate will be a motivated self-starter who will maintain high standards of professionalism, efficiency, personal communication, discretion, and independent judgment. Responsibilities: Responsible for scheduling and managing complex calendars including prioritizing and resolving related conflicts and competing scheduling demands from both internal and external stakeholders. Organize and coordinate complex international/domestic travel within company guidelines and budget. Provide support in arranging meetings including collation of speaking notes and/or briefing notes, handling logistics, such as conference registrations, room reservations (internal and external), and local travel. Oversee the day-to-day operations and logistics for the London office. Work with C3's broader Office Management/HR team to provide remote support to other EMEA satellite offices which do not currently have an on-site Office Manager. Coordinate, plan, and organize small-to large-scale meetings and EMEA office events. Support special projects and initiatives as assigned, demonstrating flexibility and adaptability in handling diverse tasks. Requirements: University degree in business management or related field. 5+ years of experience as an executive assistant or office manager, preferable in a fast-paced technology company or software company. Strong organizational skills including the ability to manage complex calendars and effectively maintain records and files. Prior experience in organizing meetings, preparing, and monitoring budgets, assisting with travel and hotel accommodations, and providing general office operations support. Exceptional written and verbal communication skills with the ability to build and maintain professional, friendly, and cordial relationships with stakeholders, including staff, board members, and external partners. Proactive problem-solving abilities and capacity to work independently with minimal supervision. Ability to understand and interpret policies and procedures as well as applying them with consistency. Strong computer skills including proficiency in Microsoft Office Suite; Word, Excel, PowerPoint, and Outlook. C3 AI provides excellent benefits and a competitive compensation package. C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.

We're looking for a General Manager for a Community pub in Didcot. Salary up to £48k plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we're on the lookout for a great General Manager to take charge at the Station Garden in Didcot and lead the team to success! At Marston's we're one big family. We put our people first, which is why we offer real benefits including: Additional earnings potential through bonus and incentive schemes Access to a pension plan On-site accommodation Award winning training and development About the pub The Station Garden is a popular, family-friendly, community pub. Situated on a busy retail park, the Station Garden caters to all, with wood fire pizza oven and grill. Inside there is a central bar with dining areas and pizza kitchen. Outside there is a large car park and two beer gardens for guests to choose from! The Station Garden is currently averaging £16,000 per week with a 55/45 food/wet sales mix. We are looking for a passionate General Manager who can continue to build on links built with the local community. Using their creative flair to drive sales, and leading the team to provide unforgettable experiences that keep our guests coming back for more! Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team. As a General Manager you'll: Care about finding, growing and engaging your team. Be accountable for running all aspects of your pub. Be passionate about doing the right thing for your staff and your customers. Dream big and think differently about new ways to increase sales and growth. Celebrate and create a buzz by sharing enjoyable experiences. Are we right for you? From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you'll find their door is always open. What hours would I need to work? As the General Manager of your pub, you'll be required to work at peak trading times which involves evenings & weekends, as well as peak trading days such as bank holidays & the festive period. What will be my Salary? Your salary will depend on your experience and the volume of the business that you are interested in. Please see our job adverts to understand the salary on offer for the role that you'd like to apply for or chat to our Talent Acquisition Team for more information. What is my bonus based on? Your quarterly bonus is based on sales uplift vs budget, Reputation score & Employee Engagement. Your annual bonus scheme is based on sales & profit performance vs budget.

Wilde Aparthotels is a thriving and rapidly expanding Aparthotel operator, making waves across the heart of European cities like London, Berlin, Edinburgh, and soon to be Vienna, Lisbon and many more. At Wilde, we're not just another Aparthotel brand, we're a diverse and inclusive team that encourages you to bring your unique self to work. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde. If you're a leader who's as passionate about making guests smile as we are, and if you have a warm, human touch, and a passion for hospitality, we'd love to hear from you. We are seeking an experienced General Manager- Brand Operations to support across our six Wilde properties in the UK. This role will focus on supporting our General Managers to elevate the guest journey by leading a consistent brand-led Operation. This individual will work closely with our European Operations Director and Head of New Openings on embedding new brand standards, and ways of working across our six established hotels along with our pre-opening teams. Our General Manager - Brand Operations will work collaboratively with teams including; Design and Refurbishments team, Food & Beverage, Brand Operations, Sales and Revenue, Finance and People team. The ideal candidate will be UK based but with the flexibility and willingness to travel as required to our various Wilde properties primarily in the UK. Benefits: Paid Maternity, Surrogacy, Adoptive & Paternity leave as follows: -Maternity Leave: 26 weeks fully paid (>1 year of service) - Paternity Leave: 6 weeks fully paid (>1 year of service) - Surrogacy Leave: 24 weeks fully paid (>1 year of service) - Adoptive Leave: 24 weeks fully paid (>1 year of service) Generous holiday allowance Annual Bonus, based on your contribution and impact Discounted rates for overnight stays for you, and your family and friends Refer and earn scheme if you successfully refer a friend to work with us Volunteer days: 2 paid volunteer days per year to support causes in your local community EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP) What you can do for us: Analyse streams of work within each property that will drive sales growth, market share, ADR, team engagement scores and work in partnership with the onsite GMs to drive action plans- ensuring they are aligned to GM goals and our brand promise. Ensure that all departments operate within the Wilde brand SOPs, monitoring and taking action to any feedback within a timely manner. Analysing P&L to find performance optimisation. Conduct quality audits/follow up, ensuring brand standards are relevant and exceptions recorded accordingly. Work together with our risk team to ensure correct procedures are followed. Enhance the Wilde team's skills and knowledge by delivering department-specific training plans that align with our strategic goals and vision. Work with our People team to create career development plans for our emerging leaders, support our people managers to lead through our values, and drive high performance across the brand. Collaborate with the Pre-opening teams to ensure the pre-opening Critical Path is followed, escalate any red flags and use your expertise to problem solve. Cultivate collaborative relationships with multiple departments in different locations across our Wilde properties, fostering effective communication and teamwork across the organization. Required Skills and Experience: Proven leadership experience and 5+ years in a similar general management role within a lifestyle/luxury hotel or aparthotel - this is essential for success in this role. Humble and approachable, fostering a positive and inclusive work environment. Forward-thinking and innovative, always looking for opportunities to improve operations. Energetic, flexible, and adaptable to changing circumstances- we move at pace! Ability to adapt effectively and make decisions under pressure. Proficiency in engaging in strategic business discussions at a higher level. Demonstrated success in driving revenues through the strategic management of commercial initiatives. Demonstrable ability to motivate, appraise, support and challenge a team to deliver world-class results on every aspect of the business. Experience in providing training, guidance, and support teams. A bachelor's degree in Hospitality Management or a related field is preferred. If you possess the ability to navigate through challenges with a blend of kindness and clarity, backed by data-driven decision-making skills, we'd love to hear from you! So, join Wilde on this exciting and ever-evolving journey, where you'll be supported, inspired, and encouraged to reach your full potential. Let's make the world a little brighter, one guest at a time.

Head of Insurance / Compliance Lead (Hybrid-Working) - Wolverhampton Job Type: Permanent Sector: General Insurance Specialism: Broker, Commercial, Compliance & Regulatory, Underwriting Location: Midlands & Wales Town/City: Wolverhampton Salary range: £60,000 - £89,999 Salary Description: £60K-£85K (Negotiable salary & benefits) Posted: 28-Feb-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ3150 Job Views: 5 This is a privately-owned and highly entrepreneurial business, whose success has been forged from the vision of its founder and CEO. From humble beginnings as a sole trader, this dynamic business has, within 20 years, created the UK's largest furniture repair network. It visits 25,000 customers per month, and has been chosen as partner of choice by many of the country's highest profile businesses - from some of the best-loved hotel and restaurant chains, through to the biggest furniture retailers and manufacturers on the high street. The company has a long-established insurance solutions business; one with a flat management structure, and so is able to adapt quickly to changes in the market. To really drive growth, ensure compliance and maintain its high standards for customer service, the decision has been made to overhaul parts of its growing Warranty business. This is a newly-created role, one which is the brainchild of the CEO, with whom you will enjoy a very close relationship with, and have a real say in steering the future direction of the business. Your Duties Will Include: Analysing, identifying and classifying risks and exposures. Implementing and updating policy and procedure to measure and manage exposure risks and take mitigating actions. Compiling loss trends. Responsible for adherence to regulatory and ethical standards. Providing compliance advice to business stakeholders and escalating material compliance issues. Managing regulatory requirements stemming from the FCA regulations and requirements, overseeing the compliance monitoring plan, and providing advice and management of FCA compliance plans. Investigating and escalating significant compliance failures and managing regulatory reporting. Producing management reports for senior managers. Conducting and overseeing regular audits. Providing internal and external compliance training. Continuously evaluating and optimising the Warranty claims process to improve efficiency and customer experience. Developing and implementing new Warranty management systems and tools. Streamlining communication channels between customer service, Clients, and the Warranty department. Experience and Skills Required: Detailed knowledge of insurance industry best practice and compliance standards including Bordereaux. Significant FCA knowledge and experience. Minimum of 10 years' compliance and insurance experience. Previous experience in a compliance management role within the insurance industry. Experience of working within underwriting, pricing or exposure management. In-depth knowledge of the insurance industry, including regulatory frameworks. Highly organised and able to work independently. Strong attention to detail. Team player and ability to manage key relationships. Good verbal and written communication skills. It is anticipated that this role will carry a salary between £60,000 and £80,000, although this is certainly negotiable, and we welcome applications from candidates who can justify an increase upon this. As this is an independently-owned firm, other benefits (such as holiday allowance) can also be negotiated to suit your personal circumstances. This role is based out of state of the art offices in a business park near Dudley, with plenty of amenities such as bars, restaurants and gyms within an easy walk. As you will only need to work from the office a couple of days per week, it is surely a convenient commute for candidates across the Midlands and surrounding areas. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment

Head of Insurance / Compliance Lead (Hybrid-Working) - Birmingham Job Type: Permanent Sector: General Insurance Specialism: Broker, Commercial, Compliance & Regulatory, Underwriting Location: Midlands & Wales Town/City: Birmingham Salary range: £60,000 - £89,999 Salary Description: £60K-£85K (Negotiable salary & benefits) Posted: 28-Feb-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ3150 Job Views: 5 This is a privately-owned and highly entrepreneurial business, whose success has been forged from the vision of its founder and CEO. From humble beginnings as a sole trader, this dynamic business has, within 20 years, created the UK's largest furniture repair network. It visits 25,000 customers per month and has been chosen as partner of choice by many of the country's highest profile businesses - from some of the best-loved hotel and restaurant chains to the biggest furniture retailers and manufacturers on the high street. The company has a long-established insurance solutions business; one with a flat management structure, and so is able to adapt quickly to changes in the market. To really drive growth, ensure compliance and maintain its high standards for customer service, the decision has been made to overhaul parts of its growing Warranty business. This is a newly-created role, one which is the brainchild of the CEO, with whom you will enjoy a very close relationship and have a real say in steering the future direction of the business. Heading a team of 12 insurance professionals, your duties will include: Analysing, identifying and classifying risks and exposures. Implementing and updating policy and procedure to measure and manage exposure risks and take mitigating actions. Compiling loss trends. Responsible for the adherence to regulatory and ethical standards. Providing compliance advice to business stakeholders and escalating material compliance issues. Managing regulatory requirements stemming from FCA regulations and requirements, overseeing the compliance monitoring plan, and providing advice and management of FCA compliance plans. Investigating and escalating significant compliance failures and managing regulatory reporting. Producing management reports for senior managers. Conducting and overseeing regular audits. Providing internal and external compliance training. Continuously evaluating and optimising the Warranty claims process to improve efficiency and customer experience. Developing and implementing new Warranty management systems and tools. Streamlining communication channels between customer service, clients, and the Warranty department. Experience and Skills Required: Detailed knowledge of insurance industry best practice and compliance standards including Bordereaux. Significant FCA knowledge and experience. Minimum of 10 years' compliance and insurance experience. Previous experience in a compliance management role within the insurance industry. Experience of working within underwriting, pricing or exposure management. In-depth knowledge of the insurance industry, including regulatory frameworks. Highly organised and able to work independently. Strong attention to detail. Team player and ability to manage key relationships. Good verbal and written communication skills. It is anticipated that this role will carry a salary between £60,000 and £80,000, although this is certainly negotiable, and we welcome applications from candidates who can justify an increase upon this. As this is an independently-owned firm, other benefits (such as holiday allowance) can also be negotiated to suit your personal circumstances. This role is based out of state-of-the-art offices in a business park near Dudley, with plenty of amenities such as bars, restaurants, and gyms within an easy walk. As you will only need to work from the office a couple of days per week, it is surely a convenient commute for candidates across the Midlands and surrounding areas. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment

Full-time Address: Lovelady Lane, Alston CA9 3LX Accommodation can be provided with an adjusted rent UK Work Authorization is required Starting Date: End of February Tasks Role Overview Lead and take responsibility for the property operations, the teams within it and the guests who stay in the property. The General Manager will work across the multifaceted setting to develop and implement guest focused initiatives, enhancing their customer experience. Key Attributes of the Candidate: Outstanding leader, with the belief and drive to make our residents' lives better. Customer focused. An ability to work and build an excellent rapport with people. Experience of leading and motivating a team. Representing the company widely within the local community. Confidentiality. Key Responsibilities First point of contact and visible presence to the guests by delivering a high quality service to them at all times. Ensuring the property teams are meeting the highest levels of service, building relationships with guests, championing their experience, taking on board their feedback and managing their expectations. Ensuring that issues are dealt with in an efficient and professional manner, whilst balancing the financial constraints of the business. To respond in a timely manner to any complaints made by guests ensuring that full details of both the complaint and the action taken are recorded. To provide support to individual guests in respect of ad hoc issues as they arise, directing individuals to other appropriate agencies as appropriate. People Management To ensure the effective recruitment, management and training of staff in accordance with Payman Club Human Resources policies. To undertake the day to day supervision of property staff to ensure the smooth running of the community. To monitor and evaluate property staff, to address performance issues as they arise, as well as encouraging the development of individuals to provide a pool of skilled and talented individuals able to deliver high quality services to the guests. To monitor attendance, managing issues of absence as they arise to ensure that service levels are maintained and budgets adhered to. To ensure that the administrative processes associated with employment are carried out in line with company policy and all statutory obligations. To ensure that all staff within the property receive Induction training in line with both local practice and Payman Club policies and procedures. To ensure that all staff within the properties receive appropriate training in order to carry out their duties and responsibilities effectively and safely. To consult and inform staff regarding relevant issues within the properties and the Company. Finance In conjunction with the Operations Manager & Finance Manager, prepare and monitor the annual budgets for the property. To deliver all contractual services to guests within the parameters of the approved budget. To ensure the timely collection of any sums due from guests. To assist in promoting the sale of other services provided by Payman Club or any of its associated companies to the guests of the property. Property To understand and comply with all the legal and other regulatory constraints involved in managing property. To plan and implement a programme of routine and preventative maintenance throughout the property. To ensure the appropriate, timely and cost effective response to individual guests requests for maintenance of their rooms and to ensure that all such requests are properly logged and tracked. To ensure that an out of hours emergency maintenance service is available to guests as needed. To engage contractors where appropriate to carry out cost effective and high quality work. To manage the relationship with contractors to ensure adherence to Payman Club policies and procedures whilst they are working on site. To act in the best interests of the company to assist in sales. Through regular inspection ensure that a high quality environment is maintained throughout the property. Health & Safety To be the designated person with overall responsibility for Health and Safety matters within the property. To ensure the provision of a safe environment for guests, staff and visitors. To comply with all legislative requirements and local and Companywide policies and procedures relating to Health and Safety at Work. To work collaboratively with any consultants appointed by Payman Club to provide advice and guidance on Health and Safety matters. To ensure the adequate recording and reporting of Health and Safety at Work in line with Company policies and Procedures and also with any statutory requirements. Site Facilities To manage any other functions (including any restaurant or other similar facility) provided by the Company for the benefit of the guests and visitors. To work collaboratively with other Payman Club staff to ensure that any development and/or redevelopment schemes are successfully implemented. This may involve attendance at Site Meetings and other similar meetings on behalf of the Management Company. General To be involved with the sales process to ensure compliance with statutory legislation. To deliver an excellent customer experience during the sales process. To be involved with the delivery of additional products and services, and to promote the "Payman Club" brand within each Village. To ensure that the Operations Manager is fully briefed on all matters relating to the running of the property on a regular basis. To prepare any reports, briefings or other documents which may from time to time be required by Senior Managers or Directors of the Company. To attend any such meetings and training courses as may be reasonably required, including where necessary overnight stays away from home. To keep the outside and public areas of the hotel clean and prepare them for the following day's events. To set up restaurant for breakfast To prepare and serve healthy breakfast, lunch, and afternoon tea. To ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs. To provide basic housekeeping duties including replacing linen, changing and arranging the towels, emptying waste, restocking toilet supplies, vacuuming, dusting, and rearranging the room after guests check out. To clean rooms and public areas, including vacuuming, dusting, picking up larger objects off the floor, cleaning glass and windows, spot cleaning partition doors and walls, sweeping and mopping tile floors, and cleaning toilets. To transport dirty linen to correct areas to be cleaned and to restock areas with clean linens. Such other duties as are commensurate with the post. Accommodation To be an onsite live in staff member, able to cover any shift gaps and deliver on all service requirements, as well as respond to emergencies. Requirements Attributes, Experience and Qualifications 10 years plus experience at General Manager level running and managing 4-5 hotels/within the hospitality sector in operational management capacity. Demonstrable experience and knowledge in commercial management of a site or contract. Experience of direct people management of a team. Strong role model of excellent customer service. Confident leader who can empower teams to deliver to the highest standard for our residents by putting them at the heart of everything we do. Approachable and open manner - able to demonstrate empathy and a personable approach. Change agent who has experience of leading teams on a journey of continuous improvement. Have worked within a fast paced environment. Able to manage ambiguity well and turn it into action to provide clarity and direction. Ability to influence stakeholders at all levels to gain buy in. Account management experience is essential - Good understanding of P&L and path to profit, pitfalls and opportunities. Comfortable making decisions and be able to think innovatively about solving problems. Documents: ID Card DBS Check Proof of Physical Address 2 References

Job role : Hospitality Supervisor Location : Central London Salary: £34,000 per annum Shift Pattern : Monday-Friday, 40 hours Houston & Hawkes are looking for an enthusiastic, passionate and motivated Hospitality Supervisor to join our team, providing a first-class service based at our prestigious new contract in London. If you're looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We'll give you a place to grow and a career to be proud of. Our hospitality department caters for working lunches, buffets, teas & coffees as well as canapé events and functions. Hospitality Supervisor Duties: Delivering excellent customer service Taking direct responsibility for the supervision of functions as instructed by the General Manager Serving customers, ensuring they receive an easy and seamless personalised experience Liaising between customers and chefs and service teams to ensure we continue to exceed expectations Supervising a hospitality team to ensure we continue to deliver excellent customer service Preparing information on financial and operational performance and activity relating to hospitality department when requested Communicating regularly with the General Manager and Head Chef Leading from the front to make sure everyone can excel in their role Training and setting standards for all Hospitality Assistants Monitor and maintain hygiene and cleaning standards Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams Handle customer complaints with professionalism and tact Hospitality Supervisor Requirements: Previous experience as Hospitality Supervisor/Team Leader within contract catering, 4-5 hotel or fine dining brasserie Positive attitude, professionalism and respect for others Passionate, friendly, diligent and a great team player Excellent communication and customer service skills Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities Diplomatic, with the ability to deal with confidential matters discreetly Hospitality Supervisor Additional Benefits: Free meals at work Contributory pension scheme Free access to the company Employee Assistant Programme Company events including all company Christmas party Uniform provided 28 days holiday including bank holidays Recognition schemes and people awards Family-friendly support, including enhanced maternity and paternity leave and adoption leave Day off on your birthday Referral bonuses Who We Are: Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, ranked among the top 30 companies to work for in the hospitality industry, and a certified B Corp company. We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings. We operate coffee bars, staff restaurants, and delis, tailored to our clients' hospitality and event needs. Committed to social responsibility, passionate about Great British produce and dedicated to our talented teams. Join Houston & Hawkes and be part of a team that values excellence, creativity, and professional growth.

We can't wait to open our first UK hotel outside of London and where better than the characterful capital of Scotland, Edinburgh. We are now looking for an experienced Director of Finance to join our team and play a crucial part in successfully launching our brand in this new neighbourhood. Reporting to the General Manager and with a dotted line to the VP of Finance, you'll be responsible to ensure that we meet compliance and regulatory standards, monitor and manage accounts, be responsible for the financial reporting for our hotel, as well as lead, mentor and develop the team, creating an environment where they can be themselves and can feel the value they're adding. The Hox in Edinburgh will boast 214 bedrooms influenced by the Georgian heritage of the building and city (including the introduction of a new room category for the Hox), a main restaurant and big lobby & bar, a large event space and The Apartment - our unique meetings and events concept. More about us The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we've never just been about offering a bed for the night. We want to be more than that: proving style doesn't need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Job Description What's in it for you Become part of a team that's very passionate about creating great hospitality experiences. 29 days holiday (including bank holidays), pension and life insurance. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties - we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. What you'll do Ensure strong financial management within a robust control environment. Have ultimate responsibility for accurate accounting records and provide financial reports for the hotel. The hotel is operated on a self-accounting basis and includes statutory accounts. Manage the finance relationship with operations and finance at hotel and head office ensuring that an excellent service is provided through quality input. Manage the relevant elements of our owner relationship. Lead all elements related to balance sheets, P&L, cash management, capital, amongst others. Provide focused, innovative and value-adding management reporting and analysis. Deliver high quality management information and performance measurement that is accurate and relevant. Ensure reporting that incorporates benchmarking, identification and measurement of key performance indicators and use of balanced scorecard. Optimise and develop systems to improve efficiency and information. Ensure training takes place for users; challenge processes to eliminate non-value adding tasks. Work with colleagues to ensure that errors are corrected at source and processes amended as required, eliminating rather than correcting errors. Lead the planning and forecasting process for The Hoxton, Edinburgh and ensure that financial plans are consistent with the strategic objectives. Pro-actively support the General Manager and lead the finance team in hotel strategic planning, focussing on value opportunities. Manage the formulation, review and approval process for budgeting within the hotel. Lead, develop and inspire a high-quality finance team. Actively plan for succession to develop and replace individuals effectively. Develop effectiveness of the finance function through continuous training and development of the team. Lead and motivate the team to high levels of performance. What we're looking for Individuals. You're looking for a place where you can be you; no clones in suits here. Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night. You're all about having a positive impact on the people you interact with, leaving them with a memorable experience. You're not precious. We leave our egos at the door and help get things done. You're up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we'd have a good time and share a few laughs. You want to be part of a team that works hard, supports each other, and has fun along the way. 3 plus years of hotel finance experience, ideally already in a Finance Manager/Director of Finance role. Strong knowledge and experience of operating requirements from a financial and legal perspective. Technical skill, with a strong understanding of compliance requirements, best practice hotel operations, finance function set up and standard systems. A balance between a methodical and process-driven approach and flexibility and creativity when it comes to meeting deadlines and finding solutions. A qualified accountant would be an advantage.

Business Unit: The Peninsula London Location: London The Peninsula London is delighted to announce that we are seeking a Food and Beverage Supervisor to work within our Cantonese Restaurant & Bar, reporting to the Assistant Manager. This position is responsible for the activities relating to service within the bar, such as mise-en-place, preparation of beverages, and offering high levels of service. On the ground floor, Canton Blue, the hotel's innovative Cantonese restaurant, will celebrate the spice-trade union of Asian and British cultures with menus of creative dishes by Chef Dicky To, along with cocktails, and artisanal teas. An exceptional opportunity to join our high-profile flagship hotel in London. Market-leading remuneration, service charge, and attractive benefits. Join our award-winning group, working alongside a highly experienced team. Key Accountabilities Responsible for creating memorable experiences through service levels and delivering a unique food and beverage offering. Understand all food and beverage items ordered, including ingredients, methods of preparation and sequences of service. Have knowledge of food and beverage menu items. Proactively participate in hotel activities and training. Establish and maintain positive guest and colleague interactions with productive working relationships. General Requirements Must possess a good knowledge of food and beverage with an understanding of Asian food culture. Experience within luxury bar preferred but not essential. Additional languages are an advantage. Friendly and positive with a flexible approach and curiosity to learn. Ability to work under pressure. We are delighted to receive your CV and will liaise with suitable candidates directly.

Overview Under the general direction of the Director of Facilities Projects, the Senior Project Manager, Facilities oversees large scale and complex building and construction projects. Assembles project teams, assigns individual responsibilities, and develops project schedules. Responsible for determining and acquiring resources needed. This role provides leadership for projects and project Team Members, including Project Managers. Maintains familiarity with the entire scope and requirements of project(s) and serves as liaison between Team Members and functional area management requesting projects. Responsibilities Builds and develops project Team Member capability and performance under multiple projects. Assists in establishing objectives, executing strategy, and leading indirect reports and teams. Participates in the negotiation team that can cultivate and manage relationships both internally and externally (including vendors and contractors). Fosters and extends an environment of Team Member growth, learning, teamwork, cooperation, and direct feedback. Provides project direction and leadership, project management, and stewardship from design through implementation. Focuses on the delivery of business solutions and projects across all properties and across all business units on emerging business capabilities. Defines how the scope, goals, and deliverables of Facilities projects should support business goals, in collaboration with senior management. Defines project success criteria and disseminates them to involved parties throughout project lifecycle. Effectively communicates and manages project expectations to managers, Team Members, and other involved members in a clear and concise fashion. Effectively manages project timeline and due dates to ensure deliverables are completed. Identifies and manages project dependencies and critical path. Accepts and assesses status reports, change requests, and requirements documentation to ensure smooth project progression. Maintains support during the entire life cycle of the project including planning, installation, and training. Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash. Performs other duties as assigned. Qualifications Bachelor's Degree in Construction Management, Engineering, or Architecture or related field. Certified Project Management Professional (PMP) preferred. Seven years' experience in construction management or directly related field. Experience with hotel, restaurant, and/or casino construction preferred. Experience in developing and deploying project best practices, policies, procedures, and processes. Knowledge of applicable laws, regulations, rules, procedures, and administration is preferred. Advanced computer proficiency utilizing Microsoft applications, email, internet, and project management software such as Microsoft Project. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Native American hiring preference applies. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. Technical Expertise and Usage: Acquiring and applying technical and functional knowledge in a technological area of specialty. Leadership: Achieving results through people by successful objective setting, performance review, motivation, delegation, teambuilding, commitment gains, and empowerment. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader. Oral Communication: Shaping and expressing ideas and information in an effective manner. Location 3400 Highway 246 Minimum Pay Rate $114,289 annually Maximum Pay Rate $142,861 annually

We're looking for a General Manager for a premium food-led venue. Salary £45-47k plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we're on the lookout for a great General Manager to take charge at the Mary Dillwyn in Swansea and lead the team to success! What you get At Marston's we're one big family. We put our people first, which is why we offer real benefits including: Additional earnings potential through bonus and incentive schemes Marston's Cheers Platform, giving you access to discount at major retailers Access to a pension plan On-site accommodation Private healthcare Award winning training and development About the pub The pub is named for Swansea's own Mary Dillwyn, one of the world's first female photographers. Inside the pub is an open style restaurant, and the pub operates a mix of table service and casual dining areas. Outside there is a family friendly area, and a large garden - a wonderful sun trap in the summer. There is also a large carpark for guests. The Mary Dillwyn is based on a shopping park just outside of Swansea city centre. The pub attracts families, adult diners and those in the area to do some shopping. The site currently averages £30k in weekly sales with a 60/40 food led sales mix. There is huge scope to grow the business here by introducing consistent reasons to visit and weekly local activity. The successful General Manager for the Mary Dillwyn will need to be a strong marketeer, experienced in premium food-led venues, and someone passionate about driving great guest satisfaction in the pub. Management accommodation is available in the form of 3 bedrooms, with a lounge/diner, kitchen, and bathroom. Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team. As a General Manager you'll: Care about finding, growing and engaging your team. Be accountable for running all aspects of your pub. Be passionate about doing the right thing for your staff and your customers. Dream big and think differently about new ways to increase sales and growth. Celebrate and create a buzz by sharing enjoyable experiences. Are we right for you? From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you'll find their door is always open.

General Manager - The Hoxton, European Opportunities We are looking for experienced General Managers for upcoming European opportunities. The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we've never just been about offering a bed for the night. We want to be more than that: proving style doesn't need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. All of our hotels are situated within major cities and so it is essential that you are flexible with where you are located. What's in it for you Join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that's very passionate about creating great hospitality experiences and building a portfolio of brands. A competitive package and plenty of opportunity for development. Job Description What you'll do Take full responsibility for the commercial success and overall performance of the property; from P&L, through to budgets, through to planning and forecasting (and re-forecasting). Lead by example in creating a brilliant experience for our guests that exceeds their expectations and builds a great reputation for our properties. To achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors. Make sure our brand standards are properly brought to life and to think outside of the box in how we ground the brand in the local market. Make our own people a real focus, creating an environment where they feel supported, have opportunities to grow, and enjoy what they do! Play a key role in managing the relationship with the central teams and owners. Qualifications What we're looking for A strong hotel operator with local and international experience. Comfortable handling all commercial aspects, including F&B, and able to strike the balance between commercial decisions and doing what's right for the brand. Passion for providing great guest experiences, rooted in high-quality service that feels natural. Someone who leads from the front - you're only as good as your team, know how to set standards, and motivate & develop those around you. Good market & industry knowledge and connections that you can use to make sure the brand makes an impact. Individuals. You're looking for a place where you can be you; no clones in suits here. Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night. You're all about having a positive impact on the people you interact with, leaving them with a memorable experience. You're not precious. We leave our egos at the door and help get things done. You're up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we'd have a good time and share a few laughs. You want to be part of a team that works hard, supports each other, and has fun along the way.

As our Rooftop General Manager, you'll lead our exciting rooftop venue at The Social Hub Glasgow, overseeing both restaurant and bar operations. Your leadership will bring our rooftop concept to life while hitting business targets and creating exceptional guest experiences. Working alongside our Senior Opening Manager and supported by your Head Chef, you'll take ownership of everything that makes our rooftop special - from the team you build and the service you deliver to financial results, marketing events, and keeping our guests coming back for more. In Case You Don't Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Strategic Planning : You'll craft and implement strategies that bring the Rooftop's concept to life, aiming to surpass financial and operational goals. Sustainability and eco-friendly practices will be key in everything we do. Leadership & Team Management : As the leader of the Rooftop team, you'll guide and motivate staff, making sure they have the training and support they need to grow and succeed. Operational Oversight : You'll handle the daily operations, making sure everything runs smoothly and stays in line with our concept. Health, safety, and hygiene will always be a top priority. Concept Delivery & Guest Experience : You'll keep the Rooftop experience top-notch, always striving to exceed guest expectations and creating memorable moments that keep people coming back. Financial Performance : You'll manage the budget, helping to grow revenue, keep costs under control, and drive profitability while maintaining high standards. Collaboration : You'll work closely with the Senior Opening Manager and other Hub Managers, exchanging ideas and best practices to keep everything running at its best. Who You Are Proven experience managing a restaurant, bar, or similar venue, with a track record of delivering outstanding results. 3+ years in a leadership role within F&B, preferably in an independent concept generating €1m+ in revenue annually. You blend creativity and operational excellence, with the ability to drive both guest experience and business growth. A natural leader, you're skilled at motivating teams, providing real-time coaching, and fostering a collaborative, positive culture. Excellent financial acumen, including expertise in budgeting, forecasting, and cost control. Passionate about hospitality and committed to delivering memorable experiences. Fluent in English, with additional languages being a plus. What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future. The chance to learn and grow in your role with the potential for future growth. Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. Apply for this job

Position Status: We are growing our team in Mace. Please get in touch if you would like to hear about working with Mace. At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential of every project. The project: Due to our continued growth, we require project management professionals who will be responsible for the delivery of multiple fast-paced private sector property programmes. This role sits within our consultancy business, specifically the Private Business Unit, so the successful candidate will have experience across all/some of the following sectors: corporate real estate, retail, hotels and leisure, and mixed-use developments. This role will provide end-to-end project management across the project lifecycle to meet defined time, cost, technical performance & quality requirements. This is a client-facing role, responsible for collaboration with project team members. You will be highly motivated, have an understanding of developing a project plan, identify any specialist requirements, and mobilise a professional team to drive forward the clients' strategy. You will be responsible for the management of necessary project governance and assurance tools to fulfil our obligations. As Associate Director, you will lead the appointed professional team and remain accountable for all aspects of delivery as lead consultant, building strong working relationships with clients and colleagues and supply chain members. Our values shape the way we consult and define the people we want to join us on our journey: Safety first - Going home safe and well: You will be a leading advocate of Mace's value of safety first, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability, and project compliance standards. You will possess advanced technical expertise in local health and safety rules and regulations relevant to the project portfolio. You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage. Client focus - Deliver on our promise: You will ensure the successful delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives. You will be responsible for implementing appropriate programme delivery environments, including people, organisation, process, information, and technology. You will promote and influence quality and service excellence in all conversations and programme interactions. Support in establishing effective project controls, governance, and processes to manage the project, leading a team. Driving data integrity, account profitability, and high performance. Assist in developing the client's brief, delivery strategy, and leading the design management, procurement, and execution of the scheme. Experience in developing master schedules of works and management of interdependencies. Knowledge of MS Project, Asta Power Project, or similar application. Working with the client and key stakeholders to drive the master project schedule, holding the team to account on key deliverables, reporting upon risk and early warnings to advise the client of key decisions or items of escalation. Developing scope of services for professional team appointments, experience of managing tender processes, conduct min-tender interviews and recommendation write-ups. Experience with managing design development and coordination between design disciplines, as well alignment with the client brief. Developing and managing effective communication and liaison with all relevant internal and external stakeholders to ensure that requirements are identified, assessed, and appropriately integrated into the project. Working with a team that strives for quality, safety, cost, and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables. Coordinating, planning, and managing internal and external meetings in relation to the project, facilitating information exchange and clarifications. Preparing various project health reports, ability to communicate both up and downstream presenting within project team and client organisation. Driving the procurement of services and works required to deliver the project, advising the client on the most appropriate procurement strategy for the intended scope of works. Understanding of budgets, estimates, and ability to review and challenge general contractors' proposals. Experience of construction monitoring of high-end fit-out on-site progress reporting during the construction phase and challenging construction sequencing and durations driving potential on-site delays. Effective change management, to manage scope and costs creep, reporting of early warning, and overall financial performance of a project for both Mace and the client. Providing input into client systems including health, safety & wellbeing, project risk assessment and management process to mitigate risk for safe working regimes. Monitoring key performance management techniques to drive value to the client, capturing knowledge, lessons learned, and sharing within the Mace organisation. You are open to line management of key individuals within a team providing mentoring and support for career progression, upskilling. You are able to identify new opportunities to develop new business with new/existing clients sharing intel with your line manager. You can actively participate in work-winning activities developing service proposals to present to new prospective clients to secure new work. Integrity - Always do the right thing: You will be responsible for project budgets and ensure operations are fiscally and ethically viable and meet organisational and legislative compliance obligations. You will support the operations director and other senior stakeholders to directly influence long-term development of strategy for a function or business unit (BU), creating a sustainable business future. You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values. Create opportunity - For our people to excel: You will lead your team effectively and develop others to reach their full potential. You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre, and knowledge hub. You will collaborate with multiple internal and external stakeholders, up to C-Suite, to implement and manage our programmes. You'll need to have: You will ideally be educated to degree level qualification in a relevant discipline/property related field and a member of a professional body institute such as APM, RICS, or CIOB. You have experience across multiple sectors included one/all of the following: Corporate real estate, Retail, Hotel and Leisure, and/or Mixed-use development. You have experience in contract administration duties and have experience managing projects using various standard forms of contract including but not limited to: JCT, FIDIC, NEC. Previous experience managing pre-acquisition activities, supporting necessary activities to support relocation strategies to new premises would be advantageous. You are a passionate, client-focused individual and can build lasting client relationships and work well as part of a team. You are open to mobility within the UK, EMEA markets as required. You'll also have: Extensive experience in the successful delivery phase of projects and programmes in the private sector. Deep property project management expertise. Strong commercial and financial acumen. Leadership and management experience of large, diverse teams. Experience of managing relationships with key senior stakeholders. Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role. 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