Housing Options Officer - South - Hybrid - 2 days in the office - 3 months rolling If you are looking for your next role and think this may be of interest for yourself, please see the requirements below. Your responsibilities will be as follows: Demonstrate a confident working knowledge of Part 7 and Part 6 of the Housing Act 1996. Assess and case work homeless applications made to the council, ensuring compliance with homelessness legislation, specifically the Homelessness Reduction Act 2017 (HRA). Attend meetings as requested, contributing to discussions and providing updates on cases and developments. You must have experience or knowledge in: Demonstrated understanding of homelessness legislation, including the Homelessness Reduction Act 2017 and relevant sections of the Housing Act 1996. Confident working knowledge of Part 7 and Part 6 of the Housing Act 1996. If you or someone you know has the experience for this role and looking for their next position, please feel free to reach out or send them this email for them to be in touch! Phone - (phone number removed) g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Apr 30, 2025
Seasonal
Housing Options Officer - South - Hybrid - 2 days in the office - 3 months rolling If you are looking for your next role and think this may be of interest for yourself, please see the requirements below. Your responsibilities will be as follows: Demonstrate a confident working knowledge of Part 7 and Part 6 of the Housing Act 1996. Assess and case work homeless applications made to the council, ensuring compliance with homelessness legislation, specifically the Homelessness Reduction Act 2017 (HRA). Attend meetings as requested, contributing to discussions and providing updates on cases and developments. You must have experience or knowledge in: Demonstrated understanding of homelessness legislation, including the Homelessness Reduction Act 2017 and relevant sections of the Housing Act 1996. Confident working knowledge of Part 7 and Part 6 of the Housing Act 1996. If you or someone you know has the experience for this role and looking for their next position, please feel free to reach out or send them this email for them to be in touch! Phone - (phone number removed) g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Job Title: Disrepair Surveyor - Social Housing Location: North London Salary: 31- 41 per hour Job Type: Temporary About the Role: We are currently seeking an experienced Disrepair Surveyor to join a reputable social housing provider. This is an exciting opportunity for a skilled professional to play a pivotal role in ensuring housing stock meets legal and regulatory standards while improving living conditions for tenants. Key Responsibilities: Conduct thorough inspections of social housing properties to assess disrepair claims. Prepare detailed reports and provide expert technical advice on remedial works required. Work collaboratively with legal teams, contractors, and housing officers to resolve disrepair cases efficiently. Ensure compliance with all relevant housing legislation, including the Landlord and Tenant Act, Housing Health and Safety Rating System (HHSRS), and Homes (Fitness for Human Habitation) Act . Manage and oversee repair works, ensuring quality standards and cost-effectiveness. Provide expert witness reports and attend court hearings where necessary. Engage proactively with tenants to address concerns and provide reassurance throughout the repair process. Maintain accurate records of inspections, reports, and remedial actions. Key Requirements: Proven experience as a Disrepair Surveyor within the social housing sector. In-depth knowledge of housing disrepair legislation and building pathology. Strong analytic and problem-solving skills with attention to detail. Excellent communication skills to liaise with legal professionals, tenants, and contractors. Ability to work autonomously and manage multiple caseloads effectively. Proficiency in using surveying software and MS Office. Full UK driving license and willingness to travel to sites as required. Benefits: Competitive salary and generous benefits package. Ongoing training and professional development. Opportunity to make a tangible impact on improving housing conditions. If you are an experienced Disrepair Surveyor looking for a rewarding role within the social housing sector, we want to hear from you!
Apr 30, 2025
Seasonal
Job Title: Disrepair Surveyor - Social Housing Location: North London Salary: 31- 41 per hour Job Type: Temporary About the Role: We are currently seeking an experienced Disrepair Surveyor to join a reputable social housing provider. This is an exciting opportunity for a skilled professional to play a pivotal role in ensuring housing stock meets legal and regulatory standards while improving living conditions for tenants. Key Responsibilities: Conduct thorough inspections of social housing properties to assess disrepair claims. Prepare detailed reports and provide expert technical advice on remedial works required. Work collaboratively with legal teams, contractors, and housing officers to resolve disrepair cases efficiently. Ensure compliance with all relevant housing legislation, including the Landlord and Tenant Act, Housing Health and Safety Rating System (HHSRS), and Homes (Fitness for Human Habitation) Act . Manage and oversee repair works, ensuring quality standards and cost-effectiveness. Provide expert witness reports and attend court hearings where necessary. Engage proactively with tenants to address concerns and provide reassurance throughout the repair process. Maintain accurate records of inspections, reports, and remedial actions. Key Requirements: Proven experience as a Disrepair Surveyor within the social housing sector. In-depth knowledge of housing disrepair legislation and building pathology. Strong analytic and problem-solving skills with attention to detail. Excellent communication skills to liaise with legal professionals, tenants, and contractors. Ability to work autonomously and manage multiple caseloads effectively. Proficiency in using surveying software and MS Office. Full UK driving license and willingness to travel to sites as required. Benefits: Competitive salary and generous benefits package. Ongoing training and professional development. Opportunity to make a tangible impact on improving housing conditions. If you are an experienced Disrepair Surveyor looking for a rewarding role within the social housing sector, we want to hear from you!
Home Based, covering the West Region Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? Are you interested in starting a career in affordable housing development or looking for a new challenge? If this sounds like you, keep reading click apply for full job details
Apr 29, 2025
Full time
Home Based, covering the West Region Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? Are you interested in starting a career in affordable housing development or looking for a new challenge? If this sounds like you, keep reading click apply for full job details
Click on the document below to download and view it. Data Protection Officer Location: Birmingham, Castle Vale Salary: £37,169 per annum Position Type: Full Time(Part Time considered) Contract Type: Permanent Closing Date: Tuesday 27 May 2025 We have an exciting opportunity for an experienced Data Protection Officer to join our Team. This is a new role to help drive us forward with our data and compliance standards. As our DPO, some of your key areas of responsibility will include: Ensuring The Pioneer Group complies with all relevant data privacy laws and requirements Creating and overseeing the company's data protection frameworks and controls. Working with colleagues to develop a culture that values data governance and compliance Acting as the key point of contact for internal colleagues, our customers and external regulators. Developing and delivering training Processing Subject Access Requests in a timely and efficient manner, ensuring deadlines are adhered to Informing and advising colleagues on their obligations to comply with the UK GDPR and other data protection laws Supporting and advising colleagues completing key documentation (Data Processing / Sharing Agreements (DPAs / DSAs and DPIAs and Legitimate Impact Assessments) About you We're looking for a Data Protection professional who is accredited in data protection and risk management. This won't be your first role in the world of data protection and you'll be confident working independently to make things happen. You will have in depth knowledge of GDPR, have excellent attention to detail and a methodical approach to work. You'll also have strong communication skills and have the ability to communicate complex information clearly to ensure understanding and compliance within the organisation. The Pioneer Group is a small Housing Association that puts our Community at the heart of everything we do and this role provides an opportunity to make a positive impact on the day to day lives of our colleagues and tenants. With excellent terms and conditions and a permanent position, you would be working for a company that is committed to investing in our people. We offer a fantastic benefits package which includes: Part time hours considered - please make this clear in your application. 29 days basic annual leave (full time) + Bank Holidays A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy. A commitment to work life balance through our Agile/flexible working principles. Family Friendly policy with enhanced benefits Learning and Development opportunities Internal coaching and mentoring opportunities Staff social events We also offer mentoring and coaching, wellbeing champion new starter Buddy as part of your probation and opportunities to shadow other departments. The Pioneer Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of background and cultures. We value and respect individuality and engage a culture within our organisation where people can thrive and be themselves. We also make sure employees are values for their strengths and experiences. Everyone who either applies to or works for the organisation is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs. For an informal discussion about this role, please contact Lauren Beech Technology and Insight
Apr 29, 2025
Full time
Click on the document below to download and view it. Data Protection Officer Location: Birmingham, Castle Vale Salary: £37,169 per annum Position Type: Full Time(Part Time considered) Contract Type: Permanent Closing Date: Tuesday 27 May 2025 We have an exciting opportunity for an experienced Data Protection Officer to join our Team. This is a new role to help drive us forward with our data and compliance standards. As our DPO, some of your key areas of responsibility will include: Ensuring The Pioneer Group complies with all relevant data privacy laws and requirements Creating and overseeing the company's data protection frameworks and controls. Working with colleagues to develop a culture that values data governance and compliance Acting as the key point of contact for internal colleagues, our customers and external regulators. Developing and delivering training Processing Subject Access Requests in a timely and efficient manner, ensuring deadlines are adhered to Informing and advising colleagues on their obligations to comply with the UK GDPR and other data protection laws Supporting and advising colleagues completing key documentation (Data Processing / Sharing Agreements (DPAs / DSAs and DPIAs and Legitimate Impact Assessments) About you We're looking for a Data Protection professional who is accredited in data protection and risk management. This won't be your first role in the world of data protection and you'll be confident working independently to make things happen. You will have in depth knowledge of GDPR, have excellent attention to detail and a methodical approach to work. You'll also have strong communication skills and have the ability to communicate complex information clearly to ensure understanding and compliance within the organisation. The Pioneer Group is a small Housing Association that puts our Community at the heart of everything we do and this role provides an opportunity to make a positive impact on the day to day lives of our colleagues and tenants. With excellent terms and conditions and a permanent position, you would be working for a company that is committed to investing in our people. We offer a fantastic benefits package which includes: Part time hours considered - please make this clear in your application. 29 days basic annual leave (full time) + Bank Holidays A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy. A commitment to work life balance through our Agile/flexible working principles. Family Friendly policy with enhanced benefits Learning and Development opportunities Internal coaching and mentoring opportunities Staff social events We also offer mentoring and coaching, wellbeing champion new starter Buddy as part of your probation and opportunities to shadow other departments. The Pioneer Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of background and cultures. We value and respect individuality and engage a culture within our organisation where people can thrive and be themselves. We also make sure employees are values for their strengths and experiences. Everyone who either applies to or works for the organisation is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs. For an informal discussion about this role, please contact Lauren Beech Technology and Insight
Assistant Repairs Delivery Manager | 3 months (Inside IR35) | Glasgow based onsite Rate: circa £180 per day Harvey Nash's public sector client is looking to recruit an Assistant Repairs Delivery Manager OO provide support to the Repairs Delivery Manager on the implementation of the client's housing repair and maintenance programme and assist in the effective delivery of the repairs service to tenants and owners through the client's in-house trades and various external contractors. Responsible for ensuring that the service focus on quality and customer satisfaction, support of performance monitoring processes and contributing to service development to ensure the delivery of a high quality, customer focused repair and maintenance service is crucial. The post will be responsible for the day-to-day management of Technical Officers and will include all health and safety/compliance. Main Responsibilities To provide day to day supervision of the Technical Officers, workforce planning and admin team. To provide day to day provision of the storemen and the client's store To ensure all reported repairs are delivered by the Housing Maintenance team are planned, monitored and progressed in accordance with the agreed procedures and within the agreed timescales To ensure all planned improvement works delivered by the Housing Maintenance Team are planned, monitored and progressed in accordance within agreed procedures and within agreed timescales To ensure that all trade staff are effectively deployed, productivity is monitored and breaches of procedure are enforced, if necessary support the Repairs Delivery Manager in disciplinary procedures, in accordance with the client's relevant policies To ensure the effective implementation of the client's absence management policies To support the implementation and continued development of the service's systems and review of procedures to ensure the production of performance and management information necessary to manage the service Effectively manage subcontractors to ensure work is effectively contracted in accordance with procurement regulations and ensuring that contractors comply with appropriate procedures and timescales To ensure all procedures as they relate to the Housing Maintenance Team are monitored and enforced To provide reports to the Repairs Delivery and Property & Strategy Manager on the performance of the service as requested To ensure all employees within the Housing Maintenance Team are provided with appropriate training and supervision to equip them with the skills necessary to carry out their duties effectively Support the wider transformation and change programmes of work within the service and contribute towards continually improving how things are done, embracing digital transformation and new ways of working To ensure the implementation of the client's health and safety policies and the compliance with all statutory requirements to ensure the health, safety and welfare of employees, the general public and others To take personal responsibility for the good use of the client's resources appropriate to the job level and work area Contributes to ensuring that client policies, statutes and government legislation are upheld within their service To take responsibility for the development and implementation of their own personal development plan and own continued professional development in those areas relevant to the role within the Client Deputise for the Repairs Delivery Manager, as required To undertake other duties from time to time which are not specified above, which are commensurate to the grade and under the direction of the post's line manager or other members of the Senior Management Team The post holder will be responsible for answering Stage 1 complaints, ensuring Lagan enquiries are answered and dealing with enquiries the post holder is expected to answer all complaints in writing within the clients pre-determined time scales The post holder will gather information and answer questions regarding insurance claims Electrical Compliance Ensure the results of inspection and testing are recorded correctly on the appropriate certificates or reports Ensure that business' premises, equipment, documentation and records are available for inspection when required Safeguard all unused forms of certification and reporting any loss, theft or misuse. Satisfy the technical training and/or experience requirements. Understand the Electricity at Work Regulations, current edition of BS 7671, and the Codes of Practice and guidance documents relevant to the range of electrical work undertaken. Understand the inspection, testing, verification, certification and reporting procedures for the range of electrical work undertaken. Monitor and record all Housing stocks electrical Installation conditions and arrange for them to be periodically Inspected and tested via a programme of works. This role falls inside of IR35 and is hybrid working. Please note that for this role you must have or be happy to get a Basic Disclosure Scotland. To apply, please send your CV using the link.
Apr 29, 2025
Contractor
Assistant Repairs Delivery Manager | 3 months (Inside IR35) | Glasgow based onsite Rate: circa £180 per day Harvey Nash's public sector client is looking to recruit an Assistant Repairs Delivery Manager OO provide support to the Repairs Delivery Manager on the implementation of the client's housing repair and maintenance programme and assist in the effective delivery of the repairs service to tenants and owners through the client's in-house trades and various external contractors. Responsible for ensuring that the service focus on quality and customer satisfaction, support of performance monitoring processes and contributing to service development to ensure the delivery of a high quality, customer focused repair and maintenance service is crucial. The post will be responsible for the day-to-day management of Technical Officers and will include all health and safety/compliance. Main Responsibilities To provide day to day supervision of the Technical Officers, workforce planning and admin team. To provide day to day provision of the storemen and the client's store To ensure all reported repairs are delivered by the Housing Maintenance team are planned, monitored and progressed in accordance with the agreed procedures and within the agreed timescales To ensure all planned improvement works delivered by the Housing Maintenance Team are planned, monitored and progressed in accordance within agreed procedures and within agreed timescales To ensure that all trade staff are effectively deployed, productivity is monitored and breaches of procedure are enforced, if necessary support the Repairs Delivery Manager in disciplinary procedures, in accordance with the client's relevant policies To ensure the effective implementation of the client's absence management policies To support the implementation and continued development of the service's systems and review of procedures to ensure the production of performance and management information necessary to manage the service Effectively manage subcontractors to ensure work is effectively contracted in accordance with procurement regulations and ensuring that contractors comply with appropriate procedures and timescales To ensure all procedures as they relate to the Housing Maintenance Team are monitored and enforced To provide reports to the Repairs Delivery and Property & Strategy Manager on the performance of the service as requested To ensure all employees within the Housing Maintenance Team are provided with appropriate training and supervision to equip them with the skills necessary to carry out their duties effectively Support the wider transformation and change programmes of work within the service and contribute towards continually improving how things are done, embracing digital transformation and new ways of working To ensure the implementation of the client's health and safety policies and the compliance with all statutory requirements to ensure the health, safety and welfare of employees, the general public and others To take personal responsibility for the good use of the client's resources appropriate to the job level and work area Contributes to ensuring that client policies, statutes and government legislation are upheld within their service To take responsibility for the development and implementation of their own personal development plan and own continued professional development in those areas relevant to the role within the Client Deputise for the Repairs Delivery Manager, as required To undertake other duties from time to time which are not specified above, which are commensurate to the grade and under the direction of the post's line manager or other members of the Senior Management Team The post holder will be responsible for answering Stage 1 complaints, ensuring Lagan enquiries are answered and dealing with enquiries the post holder is expected to answer all complaints in writing within the clients pre-determined time scales The post holder will gather information and answer questions regarding insurance claims Electrical Compliance Ensure the results of inspection and testing are recorded correctly on the appropriate certificates or reports Ensure that business' premises, equipment, documentation and records are available for inspection when required Safeguard all unused forms of certification and reporting any loss, theft or misuse. Satisfy the technical training and/or experience requirements. Understand the Electricity at Work Regulations, current edition of BS 7671, and the Codes of Practice and guidance documents relevant to the range of electrical work undertaken. Understand the inspection, testing, verification, certification and reporting procedures for the range of electrical work undertaken. Monitor and record all Housing stocks electrical Installation conditions and arrange for them to be periodically Inspected and tested via a programme of works. This role falls inside of IR35 and is hybrid working. Please note that for this role you must have or be happy to get a Basic Disclosure Scotland. To apply, please send your CV using the link.
Connect2Luton are excited to recruit a CX Data Suppot Officer on behalf of Luton Borough Council. Main purpose of position: The purpose of an IT solution is to enable the business to carry out its day-to-day work efficiently and effectively. It is therefore critical the data held in our systems is relevant and up to date. This will support with data migration activity required to move to the new solution. In this project, we need to ensure that all the data held in Capita Open Housing for tenancies, repairs, asset and compliance management can be transferred into the replacement solution. Role: The role of the data officer is to work with the housing and DDAT teams to ensure data quality standards are improved. This will help achieve robust data for migration in the new solution. Responsibilities: Work with Housing Operations to review and update data in Capita Open Housing, making amendments where required. Ability to identify and co-ordinate data findings, recommendations, approvals and actions taken. Make requests to Tenancy Officers to carry out audits with tenants to obtain missing information not in our systems. Experience of creating and maintaining Microsoft Word and Excel is required. Work with the business and input into the development of a data recording strategy. Support the technical team where appropriate to ensure the data amendments in Open Housing will match the required data for the migration. Support the technical team in testing following migration. Knowledge of Workflow 360 and Capita Open Housing is preferred but not essential. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Apr 29, 2025
Seasonal
Connect2Luton are excited to recruit a CX Data Suppot Officer on behalf of Luton Borough Council. Main purpose of position: The purpose of an IT solution is to enable the business to carry out its day-to-day work efficiently and effectively. It is therefore critical the data held in our systems is relevant and up to date. This will support with data migration activity required to move to the new solution. In this project, we need to ensure that all the data held in Capita Open Housing for tenancies, repairs, asset and compliance management can be transferred into the replacement solution. Role: The role of the data officer is to work with the housing and DDAT teams to ensure data quality standards are improved. This will help achieve robust data for migration in the new solution. Responsibilities: Work with Housing Operations to review and update data in Capita Open Housing, making amendments where required. Ability to identify and co-ordinate data findings, recommendations, approvals and actions taken. Make requests to Tenancy Officers to carry out audits with tenants to obtain missing information not in our systems. Experience of creating and maintaining Microsoft Word and Excel is required. Work with the business and input into the development of a data recording strategy. Support the technical team where appropriate to ensure the data amendments in Open Housing will match the required data for the migration. Support the technical team in testing following migration. Knowledge of Workflow 360 and Capita Open Housing is preferred but not essential. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Building Safety and Asset Compliance Officer Bedford (Hybrid) £31,000 per annum Permanent Full Time (37 hours per week) An exciting opportunity has arisen for the role of Building Safety Asset and Compliance Officer in bpha s Asset Compliance Team. The Asset Compliance Team are responsible for ensuring our customers are safe in their homes, within the 6 main areas of landlord compliance - gas, electrical, asbestos, legionella, fire safety and lifting. What you will be doing: Provide an effective co-ordination and administrative support service for all Building Safety aspects across servicing and compliance areas. Ensure that compliance certification is validated, processed accurately and in a timely manner. Ensure that adequate control measures are in place using Asprey Solutions Compliance Software (Asprey) to maintain a safe environment for customers, contractors and bpha colleagues. Monitor, manage and accurately report statutory and non-statutory compliance adhering to legislation, best practice, current guidance and bpha s policies and procedures. Work collaboratively with the Compliance Team ensuring robust data integrity and records are kept up to date. Raise works orders and purchase orders ensuring invoices are processed accurately and efficiently and recording, tracking, monitoring and reporting budget spends. Record and provide written notes from meetings. Liaise with all stakeholders and be one of several points of contact for them. We are looking for someone who has: Knowledge and experience of interpreting and updating data accurately. Knowledge/experience of undertaking reviews/audits of data to provide continual assurance across areas of compliance Knowledge and experience of asset management or property compliance within social housing in one or more of the following areas - gas, electrical, fire, lifting, legionella and asbestos. A good working knowledge of Microsoft Office software, Asprey, CRM, or other similar systems would be beneficial. Good communication skills (both written and verbally) and a commitment to provide excellent quality information to both internal and external when required. Continually demonstrate excellent attention to detail and ability to achieve thoroughness and accuracy when validating data across complex areas and provide accurate reports. Excellent customer service and shows an understanding of and commitment to equality and diversity, in all aspects of work Have a Level 2 VRQ Award in Asset and Building Compliance Awareness, or an equivalent. If this sounds like you, then it would be great to hear from you. Sometimes candidates don t apply if they feel they do not meet 100% of the criteria specified, or the working pattern isn t quite right. Please do take the chance to apply we will still review your application, but if you are not right for this role you might be just the person for another role with us in the future. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays rising to 33 days per year (1 a year up to 5 years of consecutive service) An inhouse training plan to support you in your role A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Finding the right people that share our passion for excellent customer experience, our values and our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us so come and join the team and be part of something special. Closing date: 2nd May 2025 Interview date: To be Confirmed Please note the successful candidate will need to complete an Enhanced DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Apr 28, 2025
Full time
Building Safety and Asset Compliance Officer Bedford (Hybrid) £31,000 per annum Permanent Full Time (37 hours per week) An exciting opportunity has arisen for the role of Building Safety Asset and Compliance Officer in bpha s Asset Compliance Team. The Asset Compliance Team are responsible for ensuring our customers are safe in their homes, within the 6 main areas of landlord compliance - gas, electrical, asbestos, legionella, fire safety and lifting. What you will be doing: Provide an effective co-ordination and administrative support service for all Building Safety aspects across servicing and compliance areas. Ensure that compliance certification is validated, processed accurately and in a timely manner. Ensure that adequate control measures are in place using Asprey Solutions Compliance Software (Asprey) to maintain a safe environment for customers, contractors and bpha colleagues. Monitor, manage and accurately report statutory and non-statutory compliance adhering to legislation, best practice, current guidance and bpha s policies and procedures. Work collaboratively with the Compliance Team ensuring robust data integrity and records are kept up to date. Raise works orders and purchase orders ensuring invoices are processed accurately and efficiently and recording, tracking, monitoring and reporting budget spends. Record and provide written notes from meetings. Liaise with all stakeholders and be one of several points of contact for them. We are looking for someone who has: Knowledge and experience of interpreting and updating data accurately. Knowledge/experience of undertaking reviews/audits of data to provide continual assurance across areas of compliance Knowledge and experience of asset management or property compliance within social housing in one or more of the following areas - gas, electrical, fire, lifting, legionella and asbestos. A good working knowledge of Microsoft Office software, Asprey, CRM, or other similar systems would be beneficial. Good communication skills (both written and verbally) and a commitment to provide excellent quality information to both internal and external when required. Continually demonstrate excellent attention to detail and ability to achieve thoroughness and accuracy when validating data across complex areas and provide accurate reports. Excellent customer service and shows an understanding of and commitment to equality and diversity, in all aspects of work Have a Level 2 VRQ Award in Asset and Building Compliance Awareness, or an equivalent. If this sounds like you, then it would be great to hear from you. Sometimes candidates don t apply if they feel they do not meet 100% of the criteria specified, or the working pattern isn t quite right. Please do take the chance to apply we will still review your application, but if you are not right for this role you might be just the person for another role with us in the future. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays rising to 33 days per year (1 a year up to 5 years of consecutive service) An inhouse training plan to support you in your role A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Finding the right people that share our passion for excellent customer experience, our values and our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us so come and join the team and be part of something special. Closing date: 2nd May 2025 Interview date: To be Confirmed Please note the successful candidate will need to complete an Enhanced DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Strategic Finance Business Partner A Local Authority in South West London who are looking to appoint a talented Finance Business Partner on an Interim basis to develop the councils Strategy. Spencer Clarke Group are working closely with the client to find the successful candidate. What's on offer: Rates: 450 - 634.42 per day, inside IR35. Negotiable based on experience Please submit your CV with the rate you require Hybrid Working Contract type: Contract (36 hrs a week) Hours: 09:00 -17:00 About the role: This role is required to support the Council in reviewing and refreshing the HRA Business Plan as well as taking the strategic finance lead on general fund housing issues such as temporary accommodation Based in South West London: (Hybrid) Responsibilities: Support the development of the Medium Term Financial Plan. Support the Head of Financial Planning & Business Partnering to prepare budget reports, analysis, and budget options for consideration by senior officers, Members and Council committees. Provide detailed analysis of grant settlements and other funding announcements, ensuring financial impact on the Council is assessed and communicated clearly to senior officers. About you: You will have the following experience: Completed a relevant professional qualification (e.g. CIPFA, CIMA, MBA etc) or demonstrable equivalent experience of operating at that level. Knowledge and experience of relevant service areas or corporate financial management. Experience as a finance professional in a large and complex public sector organisation. How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCG3 We offer a market leading referral scheme of up to 250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to email their CV to Brad on remembering to include your details as well. T's & C's apply.
Apr 27, 2025
Seasonal
Strategic Finance Business Partner A Local Authority in South West London who are looking to appoint a talented Finance Business Partner on an Interim basis to develop the councils Strategy. Spencer Clarke Group are working closely with the client to find the successful candidate. What's on offer: Rates: 450 - 634.42 per day, inside IR35. Negotiable based on experience Please submit your CV with the rate you require Hybrid Working Contract type: Contract (36 hrs a week) Hours: 09:00 -17:00 About the role: This role is required to support the Council in reviewing and refreshing the HRA Business Plan as well as taking the strategic finance lead on general fund housing issues such as temporary accommodation Based in South West London: (Hybrid) Responsibilities: Support the development of the Medium Term Financial Plan. Support the Head of Financial Planning & Business Partnering to prepare budget reports, analysis, and budget options for consideration by senior officers, Members and Council committees. Provide detailed analysis of grant settlements and other funding announcements, ensuring financial impact on the Council is assessed and communicated clearly to senior officers. About you: You will have the following experience: Completed a relevant professional qualification (e.g. CIPFA, CIMA, MBA etc) or demonstrable equivalent experience of operating at that level. Knowledge and experience of relevant service areas or corporate financial management. Experience as a finance professional in a large and complex public sector organisation. How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCG3 We offer a market leading referral scheme of up to 250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to email their CV to Brad on remembering to include your details as well. T's & C's apply.
Risk and Assurance Officer Newent, Gloucester £30,000 per annum Permanent Full time (37 hours per week) Come and make a real difference as our Risk and Assurance Officer! Everyone deserves a warm, safe affordable home. As part of our governance team, you ll help our organisation stay on track delivering this for thousands of people in neighbourhoods around Gloucestershire. You play in key role in our internal control framework and provide admin support for a wide range of governance work. Working with team members across the organisation you will facilitate our annual internal audit, monitor our compliance dashboard, keep our risk database up to date and make sure our policies are regularly reviewed. What you ll bring to our team Using your organisational skill and keen eye for detail, you ll proactively produce high quality work to tight deadlines. You ll build strong relationships with our teams and partners and help ensure effective governance and assurance framework across the organisation. What we re looking for Ability to producing high quality written work, demonstrating attention to detail and ability to work flexibly to within tight deadlines. Evidence of being a self-starter to meet deadlines. Good knowledge and interest in social housing issues and services offered by registered providers and other housing regulatory bodies is desirable, but not essential. Excellent IT skills ability to use Microsoft packages including Word, Excel, PowerPoint, MS Teams. Excellent administrative skills. Excellent oral and written communications. Governance or Risk qualifications are desirable. Proactive focus on Continuous Professional Development (CPD). Knowledge of Social Housing Regulation and compliance, or similar regulated environment. Closing date: 30th April 2025 Interview date: To be confirmed
Apr 27, 2025
Full time
Risk and Assurance Officer Newent, Gloucester £30,000 per annum Permanent Full time (37 hours per week) Come and make a real difference as our Risk and Assurance Officer! Everyone deserves a warm, safe affordable home. As part of our governance team, you ll help our organisation stay on track delivering this for thousands of people in neighbourhoods around Gloucestershire. You play in key role in our internal control framework and provide admin support for a wide range of governance work. Working with team members across the organisation you will facilitate our annual internal audit, monitor our compliance dashboard, keep our risk database up to date and make sure our policies are regularly reviewed. What you ll bring to our team Using your organisational skill and keen eye for detail, you ll proactively produce high quality work to tight deadlines. You ll build strong relationships with our teams and partners and help ensure effective governance and assurance framework across the organisation. What we re looking for Ability to producing high quality written work, demonstrating attention to detail and ability to work flexibly to within tight deadlines. Evidence of being a self-starter to meet deadlines. Good knowledge and interest in social housing issues and services offered by registered providers and other housing regulatory bodies is desirable, but not essential. Excellent IT skills ability to use Microsoft packages including Word, Excel, PowerPoint, MS Teams. Excellent administrative skills. Excellent oral and written communications. Governance or Risk qualifications are desirable. Proactive focus on Continuous Professional Development (CPD). Knowledge of Social Housing Regulation and compliance, or similar regulated environment. Closing date: 30th April 2025 Interview date: To be confirmed
Systems and Technology Officer We are seeking a keen Systems and Technology Officer to join a Technology and Data Team and provide first-line support for all technology, systems and devices. Position: Systems and Technology Officer Salary: £39,027 per annum Location: London hybrid, 2 3 days per week office-based Hours: Full time, Permanent Closing Date: 17 May 2025 About the Role As the new Systems and Technology Officer, you ll play a pivotal part in ensuring systems and devices run smoothly and users feel supported and confident. This hybrid role blends systems analysis with IT support, perfect for someone who enjoys solving technical challenges while supporting people. You ll be the first line of support for systems, technology and devices responding to queries, managing tickets and coordinating with the external IT service. You ll also take the operational lead on systems development, including testing, upgrades and configuration. Key responsibilities include: • Provide first-line user support for systems and devices • Provide appropriate onboarding, training and support to users • Manage the technology ticket system, logging, updating and closing tickets in real time • Implement routine system changes and enhancements, including configuration, testing and triage • Coordinate system upgrades, including user acceptance testing (UAT) • Perform defect management, testing, reporting and resolution About You We re looking for someone with strong technical knowledge, a passion for helping others, and a desire to improve systems and services. You will have: • Experience supporting or implementing complex systems (ideally housing management systems such as Civica Cx) • Excellent communication and interpersonal skills • Confidence with Microsoft Windows and Microsoft 365 • Strong problem-solving and time management abilities • A positive, can-do attitude and collaborative approach • The ability to manage change and work independently when needed About the Organisation The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth! Other roles you may have experience of could include: IT Support Technician, Systems Analyst, Technical Support Officer, Application Support Analyst, ICT Officer, Digital Support Officer, Infrastructure Support Officer, Technology Support Advisor, IT Officer, 1st Line Support.
Apr 27, 2025
Full time
Systems and Technology Officer We are seeking a keen Systems and Technology Officer to join a Technology and Data Team and provide first-line support for all technology, systems and devices. Position: Systems and Technology Officer Salary: £39,027 per annum Location: London hybrid, 2 3 days per week office-based Hours: Full time, Permanent Closing Date: 17 May 2025 About the Role As the new Systems and Technology Officer, you ll play a pivotal part in ensuring systems and devices run smoothly and users feel supported and confident. This hybrid role blends systems analysis with IT support, perfect for someone who enjoys solving technical challenges while supporting people. You ll be the first line of support for systems, technology and devices responding to queries, managing tickets and coordinating with the external IT service. You ll also take the operational lead on systems development, including testing, upgrades and configuration. Key responsibilities include: • Provide first-line user support for systems and devices • Provide appropriate onboarding, training and support to users • Manage the technology ticket system, logging, updating and closing tickets in real time • Implement routine system changes and enhancements, including configuration, testing and triage • Coordinate system upgrades, including user acceptance testing (UAT) • Perform defect management, testing, reporting and resolution About You We re looking for someone with strong technical knowledge, a passion for helping others, and a desire to improve systems and services. You will have: • Experience supporting or implementing complex systems (ideally housing management systems such as Civica Cx) • Excellent communication and interpersonal skills • Confidence with Microsoft Windows and Microsoft 365 • Strong problem-solving and time management abilities • A positive, can-do attitude and collaborative approach • The ability to manage change and work independently when needed About the Organisation The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth! Other roles you may have experience of could include: IT Support Technician, Systems Analyst, Technical Support Officer, Application Support Analyst, ICT Officer, Digital Support Officer, Infrastructure Support Officer, Technology Support Advisor, IT Officer, 1st Line Support.
Principal People Recruitment
Leighton Buzzard, Bedfordshire
We re working with a leading national provider of supported housing, currently seeking a driven and experienced MOJ Region Manager to oversee the delivery of their CAS3 contract across a designated region. This is a high-impact, fast-paced leadership role that calls for someone with strong operational oversight and confident stakeholder management skills. Having partnered with this organisation for over three years, we've placed more than 60 professionals into key roles including multiple successful hires into this very position. Key Responsibilities: Lead and support a regional team of 7 10 field-based housing officers Oversee daily move-ins, inductions, and resident engagement activities Manage KPIs, performance data, and reporting with a proactive, hands-on approach Build and maintain trusted relationships with MOJ and local authority partners Ensure compliance, safeguarding, and smooth operational delivery across properties Contribute to ongoing service improvements and strategic development What We're Looking For: Proven leadership experience managing remote teams Strong understanding of CAS3 or similar supported housing services Resilient, organised, and solutions-oriented under pressure Full UK driving licence and access to a vehicle This is an excellent opportunity to step into a purposeful, senior role within a fast-growing, mission-driven organisation making a lasting difference in communities across the UK.
Apr 26, 2025
Full time
We re working with a leading national provider of supported housing, currently seeking a driven and experienced MOJ Region Manager to oversee the delivery of their CAS3 contract across a designated region. This is a high-impact, fast-paced leadership role that calls for someone with strong operational oversight and confident stakeholder management skills. Having partnered with this organisation for over three years, we've placed more than 60 professionals into key roles including multiple successful hires into this very position. Key Responsibilities: Lead and support a regional team of 7 10 field-based housing officers Oversee daily move-ins, inductions, and resident engagement activities Manage KPIs, performance data, and reporting with a proactive, hands-on approach Build and maintain trusted relationships with MOJ and local authority partners Ensure compliance, safeguarding, and smooth operational delivery across properties Contribute to ongoing service improvements and strategic development What We're Looking For: Proven leadership experience managing remote teams Strong understanding of CAS3 or similar supported housing services Resilient, organised, and solutions-oriented under pressure Full UK driving licence and access to a vehicle This is an excellent opportunity to step into a purposeful, senior role within a fast-growing, mission-driven organisation making a lasting difference in communities across the UK.
Job description Overall Role Purpose: Complete assessments of applications to join the housing register including re-registration to keep their applications up to date. Assess households who do not qualify to register and provide advice to them about alternative housing options Assess household who do qualify to register and activate their applications Determine for each application - Their effective date (waiting time) - Level of preference - Any special factors affecting their application, Complete medical assessments of applications for preference on medical grounds alongside Provide comprehensive housing advice on housing options for applicants to the housing register Notify applicants on decisions on their applications Role Context: This position is fundamental to the provision of allocations processes across the range of areas affecting vulnerable customers on the housing register, in temporary accommodation and who are being assisted into the private rented sector to prevent homelessness or discharge the housing duty. This role requires good knowledge of the law relating to part VI of the Housing Act 1996 The post holder will be required to have good knowledge of the law affecting housing allocations and be familiar with other housing advice and homelessness legislation, other general housing legislation, welfare benefit expertise and knowledge of the adult & children social care environment and impact and to use this knowledge to support customers and achieve positive outcomes The post holder will be required to have knowledge of the Housing Act 1996, the Homelessness Reduction Act 2017, the Children Act, and the Care Act. Combined with specialist knowledge of the Welfare Reform Act. The post holder will be required to use knowledge of the Housing Allocations Policy, Code of Guidance and Part V1 of the 1996 Housing Act to work collaboratively with customers to identify the most appropriate and effective solutions to their housing problems and to do so proactively at the most appropriate time ensuring the maximum opportunities for early intervention The post holder will be required to be innovative, dynamic and solutions focussed and consider and pursue all available housing options to prevent the customers from becoming homeless. The post holder will be required to use their experience to contribute to the ongoing development and design of the service and solutions for customers. 2. Operations and Support Co-ordinate the advertising of void properties in council or Registered provider (RP) stock with Choice Homes UK (CHUK) Allocate permanent homes through a combination of preparing and analysing shortlists from choice based lettings bidders and direct matching in line with designated groups identified by the Housing Allocations Scheme Check assessments remain up to date and verify circumstances robustly when households are selected for properties, including making checks regarding applicants finances, eligibility, local connection and suitability to be a tenant. Interview applicants and complete home visits as part of the verification process, as well as doing desktop checks Select appropriate applicants and nominate them for available homes public sector: 2 years (required) social housing: 2 years (required) homelessness: 1 year (required) Housing Register Officer: 2 years (required)
Apr 26, 2025
Contractor
Job description Overall Role Purpose: Complete assessments of applications to join the housing register including re-registration to keep their applications up to date. Assess households who do not qualify to register and provide advice to them about alternative housing options Assess household who do qualify to register and activate their applications Determine for each application - Their effective date (waiting time) - Level of preference - Any special factors affecting their application, Complete medical assessments of applications for preference on medical grounds alongside Provide comprehensive housing advice on housing options for applicants to the housing register Notify applicants on decisions on their applications Role Context: This position is fundamental to the provision of allocations processes across the range of areas affecting vulnerable customers on the housing register, in temporary accommodation and who are being assisted into the private rented sector to prevent homelessness or discharge the housing duty. This role requires good knowledge of the law relating to part VI of the Housing Act 1996 The post holder will be required to have good knowledge of the law affecting housing allocations and be familiar with other housing advice and homelessness legislation, other general housing legislation, welfare benefit expertise and knowledge of the adult & children social care environment and impact and to use this knowledge to support customers and achieve positive outcomes The post holder will be required to have knowledge of the Housing Act 1996, the Homelessness Reduction Act 2017, the Children Act, and the Care Act. Combined with specialist knowledge of the Welfare Reform Act. The post holder will be required to use knowledge of the Housing Allocations Policy, Code of Guidance and Part V1 of the 1996 Housing Act to work collaboratively with customers to identify the most appropriate and effective solutions to their housing problems and to do so proactively at the most appropriate time ensuring the maximum opportunities for early intervention The post holder will be required to be innovative, dynamic and solutions focussed and consider and pursue all available housing options to prevent the customers from becoming homeless. The post holder will be required to use their experience to contribute to the ongoing development and design of the service and solutions for customers. 2. Operations and Support Co-ordinate the advertising of void properties in council or Registered provider (RP) stock with Choice Homes UK (CHUK) Allocate permanent homes through a combination of preparing and analysing shortlists from choice based lettings bidders and direct matching in line with designated groups identified by the Housing Allocations Scheme Check assessments remain up to date and verify circumstances robustly when households are selected for properties, including making checks regarding applicants finances, eligibility, local connection and suitability to be a tenant. Interview applicants and complete home visits as part of the verification process, as well as doing desktop checks Select appropriate applicants and nominate them for available homes public sector: 2 years (required) social housing: 2 years (required) homelessness: 1 year (required) Housing Register Officer: 2 years (required)
A forward-thinking Housing Association (not-for-profit organisation) focused on empowering individuals to achieve stability, seeks a talented Digital Communications Officer to shape and grow its digital presence. At the early stages of its Digital Communications journey, the role involves developing and managing digital channels using co-creation techniques and technical expertise. Reporting directly to Head of Corporate Communications, the successful candidate will engage internal and external audiences by creating accurate, compelling and timely content across platforms. Offered as a permanent contract, the position of Digital Communications Officer provides a competitive salary, appealing company benefits, attractive working environment, hybrid working (2 days office/3 days home) and flexi time (total working hours per week 37.5 hrs, with core hours being any time between Monday to Friday 8am - 6pm). Ideal candidate would possess expertise in Digital Channel Development and Management, Content Creation and Strategy and Analytics and Improvement. Candidates will be required to undergo a DBS check. Duties of Digital Communications Officer: Build and deliver a staff intranet with content and editor training Develop LinkedIn content with internal teams Align digital communication plans with company goals Create engaging, SEO-optimised content for websites, social media and newsletters Maintain and update the website, collaborate with external developers to improve functionality Design email campaigns, manage lists, and analyse performance Use Google Analytics for insights and improvements Foster engagement on digital platforms and respond to queries Manage crisis communications and address online issues Stay updated on digital communication trends and best practices Organise workshops and refine web content Leverage web management systems for smooth implementation Craft copy, create diverse content and boost social media engagement Oversee digital communications for intranets and websites Deliver digital campaigns with project management skills Support GDPR-compliant systems and best practices Support digital communications within housing, local authority, charity, or voluntary sectors Plan and execute marketing campaigns via email platforms Enhance engagement through digital channels, tools, and web systems Support digital transformation (professional body membership desirable) Skills/attributes required by Digital Communications Officer : Degree-level education or equivalent experience - essential Understanding of digital technologies like SEO, Google Analytics, LinkedIn, CMS, Microsoft 365, Adobe Creative and Google Ads Strong written and verbal communication skills, including copywriting and editing Graphic design skills for creating visually appealing digital content Organisational and time management skills with initiative Administrative expertise, ensuring GDPR compliance and best practices Strong interpersonal and collaborative abilities to refocus and manage changing priorities Crisis communication expertise for reputation management Passion for creating diverse online content (video, infographics, blogs, social posts) Knowledge of email platforms like Mailchimp for marketing campaigns Location: Birmingham, West Midlands Hybrid role (2 days Office/3 days Home working) Hours: Monday to Friday total 37.5 hours per week Flexitime (core hours 8 am 6 pm) Salary: £34,084.00 p.a. Benefits: Pension, Enhanced Holiday Entitlement, Family Friendly Policies, Cycle to Work, Life/Health Insurance and Discount Portal Contract: Permanent If you have the skills required to fulfil the role of Digital Communications Officer , please APPLY TODAY!
Apr 26, 2025
Full time
A forward-thinking Housing Association (not-for-profit organisation) focused on empowering individuals to achieve stability, seeks a talented Digital Communications Officer to shape and grow its digital presence. At the early stages of its Digital Communications journey, the role involves developing and managing digital channels using co-creation techniques and technical expertise. Reporting directly to Head of Corporate Communications, the successful candidate will engage internal and external audiences by creating accurate, compelling and timely content across platforms. Offered as a permanent contract, the position of Digital Communications Officer provides a competitive salary, appealing company benefits, attractive working environment, hybrid working (2 days office/3 days home) and flexi time (total working hours per week 37.5 hrs, with core hours being any time between Monday to Friday 8am - 6pm). Ideal candidate would possess expertise in Digital Channel Development and Management, Content Creation and Strategy and Analytics and Improvement. Candidates will be required to undergo a DBS check. Duties of Digital Communications Officer: Build and deliver a staff intranet with content and editor training Develop LinkedIn content with internal teams Align digital communication plans with company goals Create engaging, SEO-optimised content for websites, social media and newsletters Maintain and update the website, collaborate with external developers to improve functionality Design email campaigns, manage lists, and analyse performance Use Google Analytics for insights and improvements Foster engagement on digital platforms and respond to queries Manage crisis communications and address online issues Stay updated on digital communication trends and best practices Organise workshops and refine web content Leverage web management systems for smooth implementation Craft copy, create diverse content and boost social media engagement Oversee digital communications for intranets and websites Deliver digital campaigns with project management skills Support GDPR-compliant systems and best practices Support digital communications within housing, local authority, charity, or voluntary sectors Plan and execute marketing campaigns via email platforms Enhance engagement through digital channels, tools, and web systems Support digital transformation (professional body membership desirable) Skills/attributes required by Digital Communications Officer : Degree-level education or equivalent experience - essential Understanding of digital technologies like SEO, Google Analytics, LinkedIn, CMS, Microsoft 365, Adobe Creative and Google Ads Strong written and verbal communication skills, including copywriting and editing Graphic design skills for creating visually appealing digital content Organisational and time management skills with initiative Administrative expertise, ensuring GDPR compliance and best practices Strong interpersonal and collaborative abilities to refocus and manage changing priorities Crisis communication expertise for reputation management Passion for creating diverse online content (video, infographics, blogs, social posts) Knowledge of email platforms like Mailchimp for marketing campaigns Location: Birmingham, West Midlands Hybrid role (2 days Office/3 days Home working) Hours: Monday to Friday total 37.5 hours per week Flexitime (core hours 8 am 6 pm) Salary: £34,084.00 p.a. Benefits: Pension, Enhanced Holiday Entitlement, Family Friendly Policies, Cycle to Work, Life/Health Insurance and Discount Portal Contract: Permanent If you have the skills required to fulfil the role of Digital Communications Officer , please APPLY TODAY!
Marks Consulting Partners are currently looking for a Tenancy Sustainment Officer to work with one of our Housing Association clients in London. What the job will be doing Assessing and supporting young people to settle into their new independent living home Manage complex arrears cases to ensure young people remain in their home Support young people who are at risk of losing their tenancy and create action plans to prevent eviction Maintain high levels of customer satisfaction Support with commissioning of new developments What you will need Effective communicator with natural ability to facilitate open and honest conversations. Respectful and empathetic, always considering the impact on our young people. Flexible, always adapting to changing needs. Engaging, committed to self-development by engaging with training and continuous learning. Proactive, always looking for creative ways of working. How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
Apr 25, 2025
Full time
Marks Consulting Partners are currently looking for a Tenancy Sustainment Officer to work with one of our Housing Association clients in London. What the job will be doing Assessing and supporting young people to settle into their new independent living home Manage complex arrears cases to ensure young people remain in their home Support young people who are at risk of losing their tenancy and create action plans to prevent eviction Maintain high levels of customer satisfaction Support with commissioning of new developments What you will need Effective communicator with natural ability to facilitate open and honest conversations. Respectful and empathetic, always considering the impact on our young people. Flexible, always adapting to changing needs. Engaging, committed to self-development by engaging with training and continuous learning. Proactive, always looking for creative ways of working. How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
Elim Housing Association
Gloucester, Gloucestershire
Job Title: Supported Housing Officer Location: Matson, Gloucestershire Salary: £26,000 to £28,000 per annum Job Type : Full-time, Permanent. Hours: 36.5 hours per week. This is on a working rota some weeks may vary in hours and there will be late shifts and weekend shifts. You will be required to work bank holidays. About Elim Housing Association Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing needs and deliver homes that change people's lives'. Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation. The Role The role is based at Taylor House in Gloucester, reporting to the Team Leader and part of the Supported Housing department. Taylor House provides accommodation-based support for single people and couples with complex, multiple and high-level support needs, aged 18+. 34 residents are housed in a mixture of self-contained accommodation and rooms with shared facilities. Responsibilities: Establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co -produced planned programme of support. Assist individuals to identify and access appropriate move on accommodation Monitor and manage rent accounts, ensuring arrears are addressed in line with organisational procedure Participate in undertaking Health and Safety checks and inspections. Assess the support needs and risks of individuals in line with organisational Support Delivery and Risk Management procedures Promote opportunities and encourage the raising of aspirations of the individuals you support in education, training and employment Deliver welfare benefits and budgeting advice to individuals to ensure their income is maximised and financial resilience and capacity increased Facilitate a workshop that you can lead on with the individuals. Work in partnership with external agencies to facilitate the effective delivery of support Safeguard the welfare vulnerable adults Deliver a diverse and culturally sensitive service, promoting equality of opportunity within all aspects of the role and wider service What you will need to be successful: Experience and understanding of the causes of homelessness and social exclusion for vulnerable parents Experience of delivering tailored support to people in a supported housing environment Knowledge of Psychologically Informed Environments and practice Experience and understanding of housing management issues including rent collection, void management, property maintenance and ASB Experience of working as part of a team, with a strong commitment to joint working and flexible approach Working knowledge of the welfare benefits system Experience of assessing the strengths, support needs and risk of vulnerable people and facilitate a co -produced programme of support Elim colleagues benefit from: 25 days annual holiday rising to 30 days. Access to training and career development through Elim Skills Academy Flexible working Company pension and Life Assurance. Health cash plan, which includes discounts to a wide range of shops and services. Flexible Working How to apply: For more details on the role and to apply please click the APPLY button below to be sent the application form. Closing Date: 5th May 2025 Interview Date: 14th May 2025 We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups. Candidates with experience of; Housing Options Officer, Social Housing Advisor, Homelessness Officer, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Assistant, Supported Housing Officer, Housing Officer, Housing Services, Customer Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator will be considered for this role.
Apr 25, 2025
Full time
Job Title: Supported Housing Officer Location: Matson, Gloucestershire Salary: £26,000 to £28,000 per annum Job Type : Full-time, Permanent. Hours: 36.5 hours per week. This is on a working rota some weeks may vary in hours and there will be late shifts and weekend shifts. You will be required to work bank holidays. About Elim Housing Association Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing needs and deliver homes that change people's lives'. Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation. The Role The role is based at Taylor House in Gloucester, reporting to the Team Leader and part of the Supported Housing department. Taylor House provides accommodation-based support for single people and couples with complex, multiple and high-level support needs, aged 18+. 34 residents are housed in a mixture of self-contained accommodation and rooms with shared facilities. Responsibilities: Establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co -produced planned programme of support. Assist individuals to identify and access appropriate move on accommodation Monitor and manage rent accounts, ensuring arrears are addressed in line with organisational procedure Participate in undertaking Health and Safety checks and inspections. Assess the support needs and risks of individuals in line with organisational Support Delivery and Risk Management procedures Promote opportunities and encourage the raising of aspirations of the individuals you support in education, training and employment Deliver welfare benefits and budgeting advice to individuals to ensure their income is maximised and financial resilience and capacity increased Facilitate a workshop that you can lead on with the individuals. Work in partnership with external agencies to facilitate the effective delivery of support Safeguard the welfare vulnerable adults Deliver a diverse and culturally sensitive service, promoting equality of opportunity within all aspects of the role and wider service What you will need to be successful: Experience and understanding of the causes of homelessness and social exclusion for vulnerable parents Experience of delivering tailored support to people in a supported housing environment Knowledge of Psychologically Informed Environments and practice Experience and understanding of housing management issues including rent collection, void management, property maintenance and ASB Experience of working as part of a team, with a strong commitment to joint working and flexible approach Working knowledge of the welfare benefits system Experience of assessing the strengths, support needs and risk of vulnerable people and facilitate a co -produced programme of support Elim colleagues benefit from: 25 days annual holiday rising to 30 days. Access to training and career development through Elim Skills Academy Flexible working Company pension and Life Assurance. Health cash plan, which includes discounts to a wide range of shops and services. Flexible Working How to apply: For more details on the role and to apply please click the APPLY button below to be sent the application form. Closing Date: 5th May 2025 Interview Date: 14th May 2025 We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups. Candidates with experience of; Housing Options Officer, Social Housing Advisor, Homelessness Officer, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Assistant, Supported Housing Officer, Housing Officer, Housing Services, Customer Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator will be considered for this role.
Our client is looking to add an experienced Housing Reviews and Quality Assurance Officer to their team on an ongoing temporary contract. This is a key position within the Communities & Homes directorate, responsible for managing and leading the statutory independent housing review function. As the Housing Reviews and Quality Assurance Officer, you will lead the statutory reviews process across homelessness (Part 7) and housing allocations (Part 6) under the Housing Act 1996 (as amended). You will ensure that decisions made by the Housing Options team are legally compliant, robust, and reflect best practice. The role also involves a strong focus on quality assurance, service improvement, and training delivery. Key Responsibilities Lead and manage statutory reviews under Section 202, ensuring all decisions are sound and legally compliant. Provide expert legal interpretation, especially in cases involving litigation or complex case law. Promote continuous improvement by developing and implementing compliance programs and internal audits. Enhance service delivery by identifying trends in homelessness demand and service risks, recommending strategic action. Deliver training, coaching, and mentoring to frontline staff to improve consistency and legal compliance. Monitor data accuracy and lead on submissions such as HCLIC returns to central government. Support the service with strategic advice, case reviews, and the development of best-practice procedures. About You We are looking for a highly analytical, detail-oriented housing professional with: Strong knowledge of Housing Act 1996 (as amended), Homelessness Reduction Act 2017, and relevant case law. Proven experience handling Section 202 statutory reviews. Background in quality assurance and service audits within a local authority setting. Excellent report writing, decision-making, and communication skills. Experience in training or mentoring housing staff is desirable. Ability to work across teams, influence stakeholders, and deliver under pressure. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 25, 2025
Contractor
Our client is looking to add an experienced Housing Reviews and Quality Assurance Officer to their team on an ongoing temporary contract. This is a key position within the Communities & Homes directorate, responsible for managing and leading the statutory independent housing review function. As the Housing Reviews and Quality Assurance Officer, you will lead the statutory reviews process across homelessness (Part 7) and housing allocations (Part 6) under the Housing Act 1996 (as amended). You will ensure that decisions made by the Housing Options team are legally compliant, robust, and reflect best practice. The role also involves a strong focus on quality assurance, service improvement, and training delivery. Key Responsibilities Lead and manage statutory reviews under Section 202, ensuring all decisions are sound and legally compliant. Provide expert legal interpretation, especially in cases involving litigation or complex case law. Promote continuous improvement by developing and implementing compliance programs and internal audits. Enhance service delivery by identifying trends in homelessness demand and service risks, recommending strategic action. Deliver training, coaching, and mentoring to frontline staff to improve consistency and legal compliance. Monitor data accuracy and lead on submissions such as HCLIC returns to central government. Support the service with strategic advice, case reviews, and the development of best-practice procedures. About You We are looking for a highly analytical, detail-oriented housing professional with: Strong knowledge of Housing Act 1996 (as amended), Homelessness Reduction Act 2017, and relevant case law. Proven experience handling Section 202 statutory reviews. Background in quality assurance and service audits within a local authority setting. Excellent report writing, decision-making, and communication skills. Experience in training or mentoring housing staff is desirable. Ability to work across teams, influence stakeholders, and deliver under pressure. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Property Lawyer London Borough Council Rate: 50- 60 per hour - Negotiable DOE Contract: 3-6 months initially We are currently seeking an experienced Property Lawyer who will work in a team responsible for the development and delivery of homeowner policies ranging from ad hoc sales of land to permissions for alterations. The successful candidate will be a dynamic individual with proven knowledge and ability in providing professional residential conveyancing advice and monitoring transactions carried out by external solicitors. Key Responsibilities: Ensure individual residential conveyancing transactions comply with statute, case law, residential conveyancing practices and contractual requirements under Lease and Transfer agreements. Advise colleagues, homeowners, prospective homeowners and their representatives on the covenants contained within Leases and Transfer Agreements and more generally on residential conveyancing protocols and those otherwise adopted by the council. Act as an officer for departmental escalations and Member enquiries, giving strategic and operational advice to internal and external stakeholders. Draft Deeds of Release and Deeds of Covenant, ensuring the council's interests remain fully protected and the council is able to continue collecting service charges where services are provided. Key Requirements: Qualified Property Lawyer or Licenced Conveyancer with experience of residential conveyancing practice and procedures in a similar role for at least three years, particularly with respect to local authority disposals. Knowledge/experience of the governing legislation relating to residential leasehold management, including the Leasehold Reform & Urban Development Act 1993, Landlord & Tenant Acts and Housing Acts. Experience of advising on individual leases, lease types and freehold transfers, particularly those relating to local authority and/or other social landlord owned or managed residential property. Ability to successfully lead and develop internal and external relationships, deputising for the Principal Lawyer when necessary. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals If you are interested in this role, click the apply button or contact Max using the contact details below: (phone number removed) We also offer a market leading referral scheme of up to 250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to email their CV to Max and remember to include your details as well. INDSCG3
Apr 25, 2025
Contractor
Property Lawyer London Borough Council Rate: 50- 60 per hour - Negotiable DOE Contract: 3-6 months initially We are currently seeking an experienced Property Lawyer who will work in a team responsible for the development and delivery of homeowner policies ranging from ad hoc sales of land to permissions for alterations. The successful candidate will be a dynamic individual with proven knowledge and ability in providing professional residential conveyancing advice and monitoring transactions carried out by external solicitors. Key Responsibilities: Ensure individual residential conveyancing transactions comply with statute, case law, residential conveyancing practices and contractual requirements under Lease and Transfer agreements. Advise colleagues, homeowners, prospective homeowners and their representatives on the covenants contained within Leases and Transfer Agreements and more generally on residential conveyancing protocols and those otherwise adopted by the council. Act as an officer for departmental escalations and Member enquiries, giving strategic and operational advice to internal and external stakeholders. Draft Deeds of Release and Deeds of Covenant, ensuring the council's interests remain fully protected and the council is able to continue collecting service charges where services are provided. Key Requirements: Qualified Property Lawyer or Licenced Conveyancer with experience of residential conveyancing practice and procedures in a similar role for at least three years, particularly with respect to local authority disposals. Knowledge/experience of the governing legislation relating to residential leasehold management, including the Leasehold Reform & Urban Development Act 1993, Landlord & Tenant Acts and Housing Acts. Experience of advising on individual leases, lease types and freehold transfers, particularly those relating to local authority and/or other social landlord owned or managed residential property. Ability to successfully lead and develop internal and external relationships, deputising for the Principal Lawyer when necessary. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals If you are interested in this role, click the apply button or contact Max using the contact details below: (phone number removed) We also offer a market leading referral scheme of up to 250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to email their CV to Max and remember to include your details as well. INDSCG3
Housing Options Team Leader East London Initial 5 month ongoing contract 31.79 p/hr umbrella This period closes on Friday April at 15:00 Key Responsibilities: Team Leadership & Supervision: Oversee and support a team of casework officers, ensuring high-quality service delivery. Case Management & Quality Assurance: Monitor casework, ensuring compliance with legislation, council policies, and best practices. Homelessness Prevention & Housing Solutions: Develop pathways for single homeless individuals, ensuring timely interventions. Partnership Working: Collaborate with housing providers, legal teams, and support services to improve customer outcomes. Performance Management: Drive service improvements, monitor staff workload, and ensure KPIs are met. Strategic Support: Deputise for the Team Manager, contribute to policy development, and attend multi-agency case meetings. Essential Skills & Experience: Experience working in a local authority or housing association. Proven experience managing a frontline homelessness team within a local authority. Strong knowledge of Housing Act 1996 (Part VII), Homelessness Reduction Act 2017, and relevant housing legislation. Experience in leading a team in a housing or homelessness prevention service. Ability to manage complex casework, ensuring legal and policy compliance. Excellent communication and stakeholder engagement skills. Proficiency in IT systems, including case management databases. PLEASE NOTE: All applications are monitored, and shortlisted candidates will be contacted promptly.
Apr 25, 2025
Seasonal
Housing Options Team Leader East London Initial 5 month ongoing contract 31.79 p/hr umbrella This period closes on Friday April at 15:00 Key Responsibilities: Team Leadership & Supervision: Oversee and support a team of casework officers, ensuring high-quality service delivery. Case Management & Quality Assurance: Monitor casework, ensuring compliance with legislation, council policies, and best practices. Homelessness Prevention & Housing Solutions: Develop pathways for single homeless individuals, ensuring timely interventions. Partnership Working: Collaborate with housing providers, legal teams, and support services to improve customer outcomes. Performance Management: Drive service improvements, monitor staff workload, and ensure KPIs are met. Strategic Support: Deputise for the Team Manager, contribute to policy development, and attend multi-agency case meetings. Essential Skills & Experience: Experience working in a local authority or housing association. Proven experience managing a frontline homelessness team within a local authority. Strong knowledge of Housing Act 1996 (Part VII), Homelessness Reduction Act 2017, and relevant housing legislation. Experience in leading a team in a housing or homelessness prevention service. Ability to manage complex casework, ensuring legal and policy compliance. Excellent communication and stakeholder engagement skills. Proficiency in IT systems, including case management databases. PLEASE NOTE: All applications are monitored, and shortlisted candidates will be contacted promptly.
South Norfolk and Broadland Council
Thorpe End, Norfolk
Hybrid Working Come and be part of an enthusiastic and motivated One Team in helping to create exceptional places to live and work for the residents of Broadland and South Norfolk. We take pride in protecting our rich heritage in one of England's most historic counties, whilst also promoting outstanding design and sustainable housing for the future. We are looking to welcome a professional and experienced Heritage Officer to our planning team that covers a large area including over 5000 listed buildings and 72 conservation areas. These range from medieval churches and vernacular timber framed farmhouses to model villages and grand country houses, and from garden suburbs and historic market towns to picturesque villages and landscaped parklands. You will be working within one of the area planning teams, providing day to day heritage expertise and advice to members of the public and planning colleagues but also responsible for your own caseload of listed building consent and householder applications from pre application discussions to final approval. You will also be working on the preparation of conservation area appraisals and assisting to remove building's from the councils' at risk registers proactively engaging with owners of buildings. The post requires the ability to drive a car but offers a live/work balance with hybrid home and office working. Office days are located in the modern Horizon office building located just outside the historic City of Norwich, a university and cathedral city with a thriving regional arts scene and cosmopolitan culture situated in an area of exceptional natural beauty including The Broads and the Norfolk Coast. The city has the facilities of a regional capital and great transport links. The offices are served directly by city centre bus connections and has its own Beryl bike docking station as well as plentiful cycle parking. You will be joining a fantastic, progressive organisation with benefits that include flexible working hours for most office-based roles, free onsite car parking, employee discounts, a competitive holiday allowance, wellbeing initiatives and the opportunity to sign up to the contributory Local Government Pension Scheme. To hear why our employees think that working for us is so special, please visit our website . For further information about the role or our organisation, please don't hesitate to get in touch with the recruiting manager, or the HR team as follows: Tracy Lincoln / Development Manager Chris Bennett / Senior Heritage and Design Officer Email: / Tel: (phone number removed) / (phone number removed) People Team: Tel: (phone number removed) Closing Date: 27th April :45 Interview Date: TBC no earlier than wc 5th April How to apply If you are an external applicant, please apply via our website. For internal applicants, please apply via the internal website found through the job portal on Connect. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.
Apr 25, 2025
Full time
Hybrid Working Come and be part of an enthusiastic and motivated One Team in helping to create exceptional places to live and work for the residents of Broadland and South Norfolk. We take pride in protecting our rich heritage in one of England's most historic counties, whilst also promoting outstanding design and sustainable housing for the future. We are looking to welcome a professional and experienced Heritage Officer to our planning team that covers a large area including over 5000 listed buildings and 72 conservation areas. These range from medieval churches and vernacular timber framed farmhouses to model villages and grand country houses, and from garden suburbs and historic market towns to picturesque villages and landscaped parklands. You will be working within one of the area planning teams, providing day to day heritage expertise and advice to members of the public and planning colleagues but also responsible for your own caseload of listed building consent and householder applications from pre application discussions to final approval. You will also be working on the preparation of conservation area appraisals and assisting to remove building's from the councils' at risk registers proactively engaging with owners of buildings. The post requires the ability to drive a car but offers a live/work balance with hybrid home and office working. Office days are located in the modern Horizon office building located just outside the historic City of Norwich, a university and cathedral city with a thriving regional arts scene and cosmopolitan culture situated in an area of exceptional natural beauty including The Broads and the Norfolk Coast. The city has the facilities of a regional capital and great transport links. The offices are served directly by city centre bus connections and has its own Beryl bike docking station as well as plentiful cycle parking. You will be joining a fantastic, progressive organisation with benefits that include flexible working hours for most office-based roles, free onsite car parking, employee discounts, a competitive holiday allowance, wellbeing initiatives and the opportunity to sign up to the contributory Local Government Pension Scheme. To hear why our employees think that working for us is so special, please visit our website . For further information about the role or our organisation, please don't hesitate to get in touch with the recruiting manager, or the HR team as follows: Tracy Lincoln / Development Manager Chris Bennett / Senior Heritage and Design Officer Email: / Tel: (phone number removed) / (phone number removed) People Team: Tel: (phone number removed) Closing Date: 27th April :45 Interview Date: TBC no earlier than wc 5th April How to apply If you are an external applicant, please apply via our website. For internal applicants, please apply via the internal website found through the job portal on Connect. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.
We are hiring two Onboarding and Induction Training Leads on 9 month fixed-term contracts. Situated within the Operations Directorate and working closely with HR, the Onboarding & Induction Training Lead is pivotal in ensuring that new colleagues in our key operational roles receive a comprehensive, impactful, and engaging induction. This role is dedicated to creating, delivering, and continuously improving induction training content aligned with the organisation's values and objectives. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office full time during inductions and at least two to three days a week during other times to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will shape the first impression of new Local Officers, ensuring they receive a seamless and impactful induction. Partnering with HR and key stakeholders, you will design and deliver an induction programme that aligns with NHG's values, continuously refining the process to keep it engaging and informative. Your role will involve meticulous organisation and attention to detail, overseeing every aspect of the induction programme to ensure a smooth and well-coordinated experience. Specific duties will include: Collaborating with the Onboarding & Induction Manager, HR, and other key stakeholders to understand the organisation's induction goals and requirements. Designing, developing, and delivering engaging and informative induction training content aligned with the organisation's values. Regularly reviewing and enhancing the induction curriculum based on feedback, organisational changes, and best practices. Facilitating induction training sessions, ensuring new team members feel welcomed, informed, and prepared for their roles. Gathering feedback to continuously improve the induction experience. Measuring the success of induction initiatives through evaluations, surveys, and feedback mechanisms. Working closely with HR to seamlessly integrate the induction process with other onboarding activities. Staying updated with the latest training methodologies, tools, and best practices. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. We are seeking someone who loves making new hires feel welcomed and ready to succeed. With experience in designing and delivering engaging induction programmes, you are a great communicator who connects easily with others. You enjoy collaborating to create a smooth onboarding experience and always look for ways to improve. Experience in designing, developing and delivering induction training programmes. Experience in working within a customer facing role and end-to-end experience of leasehold and housing management delivery services for customers. An understanding of adult learning principles, training methodologies, and content development tools. Exceptional communication and presentation skills, with the ability to engage and inspire diverse audiences. Ability to gather, analyse, and act upon feedback, ensuring that the induction programme remains relevant and effective. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply). Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply). Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan. Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan. Cycle to work scheme. Life Assurance x 4 annual salary. All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. Step 1: If you are interested, please send your application now! Closing date is 5 May 2025. Step 2: Successful candidates will be invited to interview week commencing 12 May 2025 and week commencing 19 May 2025. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Salary: £39,961 - £44,401 per annum for 35 hours per week. Frequency: Annual. Job Reference: nhg/TP/704/1456. Contract Type: Fixed Term. Contract Details: 9 Months fixed-term contact.
Apr 25, 2025
Full time
We are hiring two Onboarding and Induction Training Leads on 9 month fixed-term contracts. Situated within the Operations Directorate and working closely with HR, the Onboarding & Induction Training Lead is pivotal in ensuring that new colleagues in our key operational roles receive a comprehensive, impactful, and engaging induction. This role is dedicated to creating, delivering, and continuously improving induction training content aligned with the organisation's values and objectives. We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions. For this role, we'd expect you to be in the office full time during inductions and at least two to three days a week during other times to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes. How you'll do it You will shape the first impression of new Local Officers, ensuring they receive a seamless and impactful induction. Partnering with HR and key stakeholders, you will design and deliver an induction programme that aligns with NHG's values, continuously refining the process to keep it engaging and informative. Your role will involve meticulous organisation and attention to detail, overseeing every aspect of the induction programme to ensure a smooth and well-coordinated experience. Specific duties will include: Collaborating with the Onboarding & Induction Manager, HR, and other key stakeholders to understand the organisation's induction goals and requirements. Designing, developing, and delivering engaging and informative induction training content aligned with the organisation's values. Regularly reviewing and enhancing the induction curriculum based on feedback, organisational changes, and best practices. Facilitating induction training sessions, ensuring new team members feel welcomed, informed, and prepared for their roles. Gathering feedback to continuously improve the induction experience. Measuring the success of induction initiatives through evaluations, surveys, and feedback mechanisms. Working closely with HR to seamlessly integrate the induction process with other onboarding activities. Staying updated with the latest training methodologies, tools, and best practices. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. We are seeking someone who loves making new hires feel welcomed and ready to succeed. With experience in designing and delivering engaging induction programmes, you are a great communicator who connects easily with others. You enjoy collaborating to create a smooth onboarding experience and always look for ways to improve. Experience in designing, developing and delivering induction training programmes. Experience in working within a customer facing role and end-to-end experience of leasehold and housing management delivery services for customers. An understanding of adult learning principles, training methodologies, and content development tools. Exceptional communication and presentation skills, with the ability to engage and inspire diverse audiences. Ability to gather, analyse, and act upon feedback, ensuring that the induction programme remains relevant and effective. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply). Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply). Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan. Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan. Cycle to work scheme. Life Assurance x 4 annual salary. All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. Step 1: If you are interested, please send your application now! Closing date is 5 May 2025. Step 2: Successful candidates will be invited to interview week commencing 12 May 2025 and week commencing 19 May 2025. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Salary: £39,961 - £44,401 per annum for 35 hours per week. Frequency: Annual. Job Reference: nhg/TP/704/1456. Contract Type: Fixed Term. Contract Details: 9 Months fixed-term contact.
