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Vehicle Technician
The Recruitment Solution Cambourne, Cambridgeshire
Vehicle Technicians, Are you looking for an opportunity to be part of a dealer group that can offer a great salary, plus a fantastic sports brand and excellent career opportunities. Plus £2500.00 joining bonus! The Recruitment Solution are currently recruiting for experienced Motor Vehicle Technicians to join our clients' sports brand, busy state of the art workshop based in the Hindhead area. This is one of the most rapidly expanding groups in the UK and a fabulous group to build your career with! This is a fantastic opportunity for a qualified Vehicle Technician to work for a top performing dealership and premier brand who offer fantastic company benefits, career development, second to none training and industry leading salary. Why Apply for this Vehicle Technician vacancy? • Fantastic career opportunities, • State of the art resources and training • £2500.00 joining bonus • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading £45,000+ OTE Vehicle Technician Requirements: • Main Stream Dealership experience is essential and must have a minimum of 3 years' experience as a Vehicle Technician • Stable work history • Recognised Vehicle Maintenance Qualification - Minimum Level 3 • Full UK Licence • Must possess own tools • MOT Licence is also an advantage but not necessary. To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
May 12, 2025
Full time
Vehicle Technicians, Are you looking for an opportunity to be part of a dealer group that can offer a great salary, plus a fantastic sports brand and excellent career opportunities. Plus £2500.00 joining bonus! The Recruitment Solution are currently recruiting for experienced Motor Vehicle Technicians to join our clients' sports brand, busy state of the art workshop based in the Hindhead area. This is one of the most rapidly expanding groups in the UK and a fabulous group to build your career with! This is a fantastic opportunity for a qualified Vehicle Technician to work for a top performing dealership and premier brand who offer fantastic company benefits, career development, second to none training and industry leading salary. Why Apply for this Vehicle Technician vacancy? • Fantastic career opportunities, • State of the art resources and training • £2500.00 joining bonus • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading £45,000+ OTE Vehicle Technician Requirements: • Main Stream Dealership experience is essential and must have a minimum of 3 years' experience as a Vehicle Technician • Stable work history • Recognised Vehicle Maintenance Qualification - Minimum Level 3 • Full UK Licence • Must possess own tools • MOT Licence is also an advantage but not necessary. To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Veolia
Senior Commercial Manager
Veolia
Salary: 70,000 + Company Car / Allowance + Annual Bonus Location: Home based, covering sites across the south of England When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; To ensure that at all times the commercial interests of the delivery team are protected Managing the commercial relationship with Clients Leading, mentoring, and managing staff within the team Support the work winning team to review/identify risks/accountabilities within tender packs and associated contractual terms and conditions Prepare, develop and implement commercial strategies for pre and post tender Take a leading role in transitioning the handover of projects tendered into live projects Determination of the scope of work and contractual obligations delivering the work through the interpretation of contract documents Advise the business on the differing standard form of contracts used for construction projects Identify and manage commercial risk on new and existing contracts Quantifying and costing of infrastructure/M&E works Accountable for contract compliance and performance Prepare and implement contract management processes Can coherently explain contract conditions that identify variations to contracts Builds strong and collaborative relationships with key clients and suppliers Negotiate contract agreements and manage potential onerous contractual obligations Contract administration including providing advice on contractual matters and formulating contractual/legal correspondence Financial and commercial control including the production of profit and loss, cash flow, KPI, CVR and Cost to Complete statements Work with Sector Managers/Directors to ensure projects exceed commercial targets Develop, finalise and present accurate Management Information (MI) to senior management Support the SQS'/Project teams on budgets to determine accurate commercial forecasting Perform continuous programme analysis with identification of any potential delays, risk Liaise with the Procurement team for supply chain engagement and subcontract administration Diligently provides timely information on the growth of anticipated Final Account value Ensure compliance of the team towards all safety initiatives and active participation in meeting our safety targets What we're looking for; Passionate and experienced Commercial Manager with a proven track record in client management, stakeholder management and problem solving. Relevant Degree or equivalent professional qualification. Thorough knowledge of forms of contract including NEC. Experience working for a main contractor, within the energy sector preferable. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
May 12, 2025
Full time
Salary: 70,000 + Company Car / Allowance + Annual Bonus Location: Home based, covering sites across the south of England When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; To ensure that at all times the commercial interests of the delivery team are protected Managing the commercial relationship with Clients Leading, mentoring, and managing staff within the team Support the work winning team to review/identify risks/accountabilities within tender packs and associated contractual terms and conditions Prepare, develop and implement commercial strategies for pre and post tender Take a leading role in transitioning the handover of projects tendered into live projects Determination of the scope of work and contractual obligations delivering the work through the interpretation of contract documents Advise the business on the differing standard form of contracts used for construction projects Identify and manage commercial risk on new and existing contracts Quantifying and costing of infrastructure/M&E works Accountable for contract compliance and performance Prepare and implement contract management processes Can coherently explain contract conditions that identify variations to contracts Builds strong and collaborative relationships with key clients and suppliers Negotiate contract agreements and manage potential onerous contractual obligations Contract administration including providing advice on contractual matters and formulating contractual/legal correspondence Financial and commercial control including the production of profit and loss, cash flow, KPI, CVR and Cost to Complete statements Work with Sector Managers/Directors to ensure projects exceed commercial targets Develop, finalise and present accurate Management Information (MI) to senior management Support the SQS'/Project teams on budgets to determine accurate commercial forecasting Perform continuous programme analysis with identification of any potential delays, risk Liaise with the Procurement team for supply chain engagement and subcontract administration Diligently provides timely information on the growth of anticipated Final Account value Ensure compliance of the team towards all safety initiatives and active participation in meeting our safety targets What we're looking for; Passionate and experienced Commercial Manager with a proven track record in client management, stakeholder management and problem solving. Relevant Degree or equivalent professional qualification. Thorough knowledge of forms of contract including NEC. Experience working for a main contractor, within the energy sector preferable. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
Virgin Money
Financial Crime Technology Specialist - Payments
Virgin Money
Business Unit: COO, Financial Crime Salary Range £39,200 - £49,000 DOE + red-hot benefits Location : UK Remote - occasional travel to hub Contract Type: Permanent Don't settle for dull. Live a life more Virgin. Our Team Our team is responsible for ensuring that the financial crime systems that perform transaction monitoring, name screening and payment screening are effective and perform optimally on an ongoing basis. Through configuration and ongoing calibration of the systems we ensure that the solutions mitigate VMUK's financial crime risks, meet VMUK policy requirements and align to our risk appetite. What you'll be doing With a specific focus on the sanctions screening of cross border payments, you'll be managing the regulatory watchlists and other input files to VMUK's screening solutions, ensuring these are applied in line with policy requirements. Configuration and ongoing calibration of the screening systems to manage financial crime risk, aligned to our policy requirements and risk appetite. This includes the design, development and ongoing review of system rules, parameters and threshold settings to optimise the performance of the systems. Exploring new developments in technology to improve and the performance of the systems and strengthen the control framework. Supporting change initiatives and projects that impact the Financial Crime systems, including defining the system requirements, test script execution and implementation support. Developing and delivering consistent, accurate, and timely Management Information (MI) to support performance reporting & governance requirements, ensuring timely escalation of emerging risks and issues. Conducting data analytics on large datasets across VMUK's customer, account and transactions data to inform the ongoing development of the systems. We need you to have Experience of working with Firco Continuity 5.7 or above is essential. Proven background in writing rules for Fircosoft Continuity. Experience in managing watch lists using Fircosoft Multi List Manager. Knowledge and experience of Oracle SQL or SAS Enterprise Guide. Prior experience of working with watch list data including PEPs and sanctions. Knowledge of the control framework including control testing for name screening solutions. It's a bonus if you have but not essential Knowledge and experience in using data visualisation tools such as Power BI. Exposure to name screening, adverse media screening, automated customer risk assessment or transaction monitoring. Experience of managing and analysing XML data. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 12, 2025
Full time
Business Unit: COO, Financial Crime Salary Range £39,200 - £49,000 DOE + red-hot benefits Location : UK Remote - occasional travel to hub Contract Type: Permanent Don't settle for dull. Live a life more Virgin. Our Team Our team is responsible for ensuring that the financial crime systems that perform transaction monitoring, name screening and payment screening are effective and perform optimally on an ongoing basis. Through configuration and ongoing calibration of the systems we ensure that the solutions mitigate VMUK's financial crime risks, meet VMUK policy requirements and align to our risk appetite. What you'll be doing With a specific focus on the sanctions screening of cross border payments, you'll be managing the regulatory watchlists and other input files to VMUK's screening solutions, ensuring these are applied in line with policy requirements. Configuration and ongoing calibration of the screening systems to manage financial crime risk, aligned to our policy requirements and risk appetite. This includes the design, development and ongoing review of system rules, parameters and threshold settings to optimise the performance of the systems. Exploring new developments in technology to improve and the performance of the systems and strengthen the control framework. Supporting change initiatives and projects that impact the Financial Crime systems, including defining the system requirements, test script execution and implementation support. Developing and delivering consistent, accurate, and timely Management Information (MI) to support performance reporting & governance requirements, ensuring timely escalation of emerging risks and issues. Conducting data analytics on large datasets across VMUK's customer, account and transactions data to inform the ongoing development of the systems. We need you to have Experience of working with Firco Continuity 5.7 or above is essential. Proven background in writing rules for Fircosoft Continuity. Experience in managing watch lists using Fircosoft Multi List Manager. Knowledge and experience of Oracle SQL or SAS Enterprise Guide. Prior experience of working with watch list data including PEPs and sanctions. Knowledge of the control framework including control testing for name screening solutions. It's a bonus if you have but not essential Knowledge and experience in using data visualisation tools such as Power BI. Exposure to name screening, adverse media screening, automated customer risk assessment or transaction monitoring. Experience of managing and analysing XML data. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Barker Ross
Customer Account Executive
Barker Ross Lutterworth, Leicestershire
A fantastic opportunity has arisen for a dynamic, highly customer centric and engaging Customer Account Executive to join a successful, well-established and market-leading business. The company, as part of their continued success, has an immediate opening to add to their customer account management team in Lutterworth as a result of continued growth and new business wins. This is an exceptional platform to kick-start your career, or apply your initial 1-2 years' commercial experience to an international business that can offer genuine career advancement opportunities. This appointment is critical in supporting the customer services, sales and account management teams in ensuring that each client account is managed professionally, and enquiries and complaints are dealt with competently and with a sense of urgency. The role is varied, very fast paced and will require a very high calibre candidate that thrives in a dynamic environment, who can juggle multiple priorities but always has the customer at the heart of everything they do. It is essential that you have experience in a customer service driven environment. You will provide strong administrative support to the senior account managers, and also get the opportunity to manage a number of customer accounts for which you will take sole responsibility. You will get to understand your customers inside out through developing relationships with them that are based on trust, integrity and delivering what you say you will. Reporting directly into the Key Account Manager, you will have significant liaison with numerous departments and internal stakeholders such as the sales team, account managers, operations and logistics. To be successful you will need to have natural confidence, possess exceptional interpersonal and communication skills, be highly organised, methodical and process driven with great attention to detail. You will possess strong influencing and negotiating skills, be commercially aware and highly analytical with the ability to listen. Strong Excel skills will be an advantage in addition to experience of Power BI. What will set you apart is your energy, resilience and desire to deliver results. You will see this as a chance to make a real positive impact in the business. For those that do, genuine career opportunities are available to into more senior roles. A preference will be given to candidates who are Degree educated. A driving licence is required. If you are pro-active, resilient and self-motivated with a positive way of thinking, highly personable, diplomatic, professional and possess exceptional communication skills with a pragmatic, hands-on approach, and are ambitious to develop your career, get in touch ASAP! For immediate consideration, send your CV without delay! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 12, 2025
Full time
A fantastic opportunity has arisen for a dynamic, highly customer centric and engaging Customer Account Executive to join a successful, well-established and market-leading business. The company, as part of their continued success, has an immediate opening to add to their customer account management team in Lutterworth as a result of continued growth and new business wins. This is an exceptional platform to kick-start your career, or apply your initial 1-2 years' commercial experience to an international business that can offer genuine career advancement opportunities. This appointment is critical in supporting the customer services, sales and account management teams in ensuring that each client account is managed professionally, and enquiries and complaints are dealt with competently and with a sense of urgency. The role is varied, very fast paced and will require a very high calibre candidate that thrives in a dynamic environment, who can juggle multiple priorities but always has the customer at the heart of everything they do. It is essential that you have experience in a customer service driven environment. You will provide strong administrative support to the senior account managers, and also get the opportunity to manage a number of customer accounts for which you will take sole responsibility. You will get to understand your customers inside out through developing relationships with them that are based on trust, integrity and delivering what you say you will. Reporting directly into the Key Account Manager, you will have significant liaison with numerous departments and internal stakeholders such as the sales team, account managers, operations and logistics. To be successful you will need to have natural confidence, possess exceptional interpersonal and communication skills, be highly organised, methodical and process driven with great attention to detail. You will possess strong influencing and negotiating skills, be commercially aware and highly analytical with the ability to listen. Strong Excel skills will be an advantage in addition to experience of Power BI. What will set you apart is your energy, resilience and desire to deliver results. You will see this as a chance to make a real positive impact in the business. For those that do, genuine career opportunities are available to into more senior roles. A preference will be given to candidates who are Degree educated. A driving licence is required. If you are pro-active, resilient and self-motivated with a positive way of thinking, highly personable, diplomatic, professional and possess exceptional communication skills with a pragmatic, hands-on approach, and are ambitious to develop your career, get in touch ASAP! For immediate consideration, send your CV without delay! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Virgin Money
Finance Risk and Governance Manager
Virgin Money
Business Unit: Finance Salary range: £47,200 - £60,000 per annum DOE + red-hot benefits Location: UK Flexible with occasional visit to Glasgow HUB (at least 1/2 times per month depending on team goals) Contract type : 2 x Fixed Term opportunities for up to circa 12months Our Team The Finance Risk and Governance team work closely with all areas of Finance and Treasury, 2 nd Line and 3 rd Line to ensure that all Risk and Control requirements are fulfilled, thus keeping us safe. You'll play a key role in providing support to Finance in building a strong risk management culture, and in overseeing the 'first line of defence' on its execution of its risk management responsibilities. This is a great time to join as we develop risk and control capability within Finance. What you'll be doing Assisting in the ongoing development and delivery of a robust Risk and Control framework which ensures management attention is focussed upon achieving required standards, identifying when there is a need to improve overall control in response to identified risks, monitoring management responses to reports and ensuring that all appropriate actions are being taken. Providing support and training to teams across Finance to ensure that the control framework applicable has been identified, documented, and assessed to the required standards Planning, and performing the testing of the Finance controls landscape and ensuring work is documented to a high standard enabling reperformance as required. Directing and overseeing the reviews and activities undertaken by the team to ensure that they are compliant with the Group's Risk and Control methodology. Supporting Policy implementation and compliance across Finance. We need you to have A good understanding of how Finance and Treasury functions operate. An accounting qualification / partly qualified qualification or relevant working experience. Demonstrable subject matter expertise in assessing Risks and Controls. A proven track record of delivering an enhanced control environment and robust reporting. Expert experience in report writing and analysis. Strong inter-personal skills with a focus on improving stakeholder perceptions Excellent verbal and written communication skills. Substantial experience managing all levels of stakeholders, in particular senior stakeholders. It's a bonus if you have but not essential Experience of end-to-end process mapping Experience of controls testing in 2nd Line, Internal or External audit. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 12, 2025
Full time
Business Unit: Finance Salary range: £47,200 - £60,000 per annum DOE + red-hot benefits Location: UK Flexible with occasional visit to Glasgow HUB (at least 1/2 times per month depending on team goals) Contract type : 2 x Fixed Term opportunities for up to circa 12months Our Team The Finance Risk and Governance team work closely with all areas of Finance and Treasury, 2 nd Line and 3 rd Line to ensure that all Risk and Control requirements are fulfilled, thus keeping us safe. You'll play a key role in providing support to Finance in building a strong risk management culture, and in overseeing the 'first line of defence' on its execution of its risk management responsibilities. This is a great time to join as we develop risk and control capability within Finance. What you'll be doing Assisting in the ongoing development and delivery of a robust Risk and Control framework which ensures management attention is focussed upon achieving required standards, identifying when there is a need to improve overall control in response to identified risks, monitoring management responses to reports and ensuring that all appropriate actions are being taken. Providing support and training to teams across Finance to ensure that the control framework applicable has been identified, documented, and assessed to the required standards Planning, and performing the testing of the Finance controls landscape and ensuring work is documented to a high standard enabling reperformance as required. Directing and overseeing the reviews and activities undertaken by the team to ensure that they are compliant with the Group's Risk and Control methodology. Supporting Policy implementation and compliance across Finance. We need you to have A good understanding of how Finance and Treasury functions operate. An accounting qualification / partly qualified qualification or relevant working experience. Demonstrable subject matter expertise in assessing Risks and Controls. A proven track record of delivering an enhanced control environment and robust reporting. Expert experience in report writing and analysis. Strong inter-personal skills with a focus on improving stakeholder perceptions Excellent verbal and written communication skills. Substantial experience managing all levels of stakeholders, in particular senior stakeholders. It's a bonus if you have but not essential Experience of end-to-end process mapping Experience of controls testing in 2nd Line, Internal or External audit. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Virgin Money
Financial Crime Technology Specialist - Payments
Virgin Money City, Sheffield
Business Unit: COO, Financial Crime Salary Range £39,200 - £49,000 DOE + red-hot benefits Location : UK Remote - occasional travel to hub Contract Type: Permanent Don't settle for dull. Live a life more Virgin. Our Team Our team is responsible for ensuring that the financial crime systems that perform transaction monitoring, name screening and payment screening are effective and perform optimally on an ongoing basis. Through configuration and ongoing calibration of the systems we ensure that the solutions mitigate VMUK's financial crime risks, meet VMUK policy requirements and align to our risk appetite. What you'll be doing With a specific focus on the sanctions screening of cross border payments, you'll be managing the regulatory watchlists and other input files to VMUK's screening solutions, ensuring these are applied in line with policy requirements. Configuration and ongoing calibration of the screening systems to manage financial crime risk, aligned to our policy requirements and risk appetite. This includes the design, development and ongoing review of system rules, parameters and threshold settings to optimise the performance of the systems. Exploring new developments in technology to improve and the performance of the systems and strengthen the control framework. Supporting change initiatives and projects that impact the Financial Crime systems, including defining the system requirements, test script execution and implementation support. Developing and delivering consistent, accurate, and timely Management Information (MI) to support performance reporting & governance requirements, ensuring timely escalation of emerging risks and issues. Conducting data analytics on large datasets across VMUK's customer, account and transactions data to inform the ongoing development of the systems. We need you to have Experience of working with Firco Continuity 5.7 or above is essential. Proven background in writing rules for Fircosoft Continuity. Experience in managing watch lists using Fircosoft Multi List Manager. Knowledge and experience of Oracle SQL or SAS Enterprise Guide. Prior experience of working with watch list data including PEPs and sanctions. Knowledge of the control framework including control testing for name screening solutions. It's a bonus if you have but not essential Knowledge and experience in using data visualisation tools such as Power BI. Exposure to name screening, adverse media screening, automated customer risk assessment or transaction monitoring. Experience of managing and analysing XML data. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 12, 2025
Full time
Business Unit: COO, Financial Crime Salary Range £39,200 - £49,000 DOE + red-hot benefits Location : UK Remote - occasional travel to hub Contract Type: Permanent Don't settle for dull. Live a life more Virgin. Our Team Our team is responsible for ensuring that the financial crime systems that perform transaction monitoring, name screening and payment screening are effective and perform optimally on an ongoing basis. Through configuration and ongoing calibration of the systems we ensure that the solutions mitigate VMUK's financial crime risks, meet VMUK policy requirements and align to our risk appetite. What you'll be doing With a specific focus on the sanctions screening of cross border payments, you'll be managing the regulatory watchlists and other input files to VMUK's screening solutions, ensuring these are applied in line with policy requirements. Configuration and ongoing calibration of the screening systems to manage financial crime risk, aligned to our policy requirements and risk appetite. This includes the design, development and ongoing review of system rules, parameters and threshold settings to optimise the performance of the systems. Exploring new developments in technology to improve and the performance of the systems and strengthen the control framework. Supporting change initiatives and projects that impact the Financial Crime systems, including defining the system requirements, test script execution and implementation support. Developing and delivering consistent, accurate, and timely Management Information (MI) to support performance reporting & governance requirements, ensuring timely escalation of emerging risks and issues. Conducting data analytics on large datasets across VMUK's customer, account and transactions data to inform the ongoing development of the systems. We need you to have Experience of working with Firco Continuity 5.7 or above is essential. Proven background in writing rules for Fircosoft Continuity. Experience in managing watch lists using Fircosoft Multi List Manager. Knowledge and experience of Oracle SQL or SAS Enterprise Guide. Prior experience of working with watch list data including PEPs and sanctions. Knowledge of the control framework including control testing for name screening solutions. It's a bonus if you have but not essential Knowledge and experience in using data visualisation tools such as Power BI. Exposure to name screening, adverse media screening, automated customer risk assessment or transaction monitoring. Experience of managing and analysing XML data. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Virgin Money
Financial Crime Technology Specialist - Payments
Virgin Money City, Manchester
Business Unit: COO, Financial Crime Salary Range £39,200 - £49,000 DOE + red-hot benefits Location : UK Remote - occasional travel to hub Contract Type: Permanent Don't settle for dull. Live a life more Virgin. Our Team Our team is responsible for ensuring that the financial crime systems that perform transaction monitoring, name screening and payment screening are effective and perform optimally on an ongoing basis. Through configuration and ongoing calibration of the systems we ensure that the solutions mitigate VMUK's financial crime risks, meet VMUK policy requirements and align to our risk appetite. What you'll be doing With a specific focus on the sanctions screening of cross border payments, you'll be managing the regulatory watchlists and other input files to VMUK's screening solutions, ensuring these are applied in line with policy requirements. Configuration and ongoing calibration of the screening systems to manage financial crime risk, aligned to our policy requirements and risk appetite. This includes the design, development and ongoing review of system rules, parameters and threshold settings to optimise the performance of the systems. Exploring new developments in technology to improve and the performance of the systems and strengthen the control framework. Supporting change initiatives and projects that impact the Financial Crime systems, including defining the system requirements, test script execution and implementation support. Developing and delivering consistent, accurate, and timely Management Information (MI) to support performance reporting & governance requirements, ensuring timely escalation of emerging risks and issues. Conducting data analytics on large datasets across VMUK's customer, account and transactions data to inform the ongoing development of the systems. We need you to have Experience of working with Firco Continuity 5.7 or above is essential. Proven background in writing rules for Fircosoft Continuity. Experience in managing watch lists using Fircosoft Multi List Manager. Knowledge and experience of Oracle SQL or SAS Enterprise Guide. Prior experience of working with watch list data including PEPs and sanctions. Knowledge of the control framework including control testing for name screening solutions. It's a bonus if you have but not essential Knowledge and experience in using data visualisation tools such as Power BI. Exposure to name screening, adverse media screening, automated customer risk assessment or transaction monitoring. Experience of managing and analysing XML data. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 12, 2025
Full time
Business Unit: COO, Financial Crime Salary Range £39,200 - £49,000 DOE + red-hot benefits Location : UK Remote - occasional travel to hub Contract Type: Permanent Don't settle for dull. Live a life more Virgin. Our Team Our team is responsible for ensuring that the financial crime systems that perform transaction monitoring, name screening and payment screening are effective and perform optimally on an ongoing basis. Through configuration and ongoing calibration of the systems we ensure that the solutions mitigate VMUK's financial crime risks, meet VMUK policy requirements and align to our risk appetite. What you'll be doing With a specific focus on the sanctions screening of cross border payments, you'll be managing the regulatory watchlists and other input files to VMUK's screening solutions, ensuring these are applied in line with policy requirements. Configuration and ongoing calibration of the screening systems to manage financial crime risk, aligned to our policy requirements and risk appetite. This includes the design, development and ongoing review of system rules, parameters and threshold settings to optimise the performance of the systems. Exploring new developments in technology to improve and the performance of the systems and strengthen the control framework. Supporting change initiatives and projects that impact the Financial Crime systems, including defining the system requirements, test script execution and implementation support. Developing and delivering consistent, accurate, and timely Management Information (MI) to support performance reporting & governance requirements, ensuring timely escalation of emerging risks and issues. Conducting data analytics on large datasets across VMUK's customer, account and transactions data to inform the ongoing development of the systems. We need you to have Experience of working with Firco Continuity 5.7 or above is essential. Proven background in writing rules for Fircosoft Continuity. Experience in managing watch lists using Fircosoft Multi List Manager. Knowledge and experience of Oracle SQL or SAS Enterprise Guide. Prior experience of working with watch list data including PEPs and sanctions. Knowledge of the control framework including control testing for name screening solutions. It's a bonus if you have but not essential Knowledge and experience in using data visualisation tools such as Power BI. Exposure to name screening, adverse media screening, automated customer risk assessment or transaction monitoring. Experience of managing and analysing XML data. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Virgin Money
Senior Fraud Manager
Virgin Money Chester, Cheshire
Business Unit: Virgin Money Investments (VMI) Salary range: £58,400 - £73,000 per annum DOE + red-hot benefits Location: Hybrid - Occasional travel to VM Hubs and Partner UK sites maybe required. Contract type : 12-month Fixed Term Contract Our Team VMI has a small but highly focussed Economic Crime focussed on ensuring good outcomes for our customers. We are unique at Virgin Money as we are focused on the investments (stocks & Shares ISA, pension and general investment account) provision direct to retail customers. What you'll be doing You will be the go-to fraud expert within the business providing industry/domain insight as well as direction and delivery support to the wider team. Work closely across the business with 1st and 2nd line to help the business deliver good outcomes for customers. You will evolve the fraud strategy and have an interest in how new and emerging technologies e.g. machine learning could be used to develop our business Mobilise and manage implementation of fraud systems, recommending enhancements to current fraud detection applications. Lead all complex fraud cases through investigation to conclusion, liaising with external organisations as required. Develop a dedicated fraud handbook to support the business and management of fraud cases. Work with business teams to review customer journeys, identifying areas where fraud controls could be enhanced. Optimise and monitor performance of all application fraud detection and prevention systems and associated models. Support the business with implementing change, ensuring that fraud risk is considered and managed as needed. Be part of an innovative business team that tune application fraud defences to prevent fraud, while balancing operational impact and genuine customer interventions Support external engagement with third party suppliers, industry bodies and law enforcement as required Work with 1st line and the MLRO to determine VMI's go forward operating model for fraud. Represent VMI on external fora, ensuring new and emerging threats within the investment industry are responded to at pace. Provide training and awareness sessions to support colleagues and 3 rd parties with skills such as red flag identification. Develop MI and reporting for key governance forums. Lead the analysis and implementation of regulatory change related to fraud. We need you to have A positive, proactive attitude and enjoy working as part of a team, be adaptable and enjoy working in a fast-paced environment whilst managing multiple stakeholders Fraud subject matter expertise - demonstrable experience of managing fraud cases and implementing systems to prevent and detect fraud. Understanding of machine learning and its application within the fraud domain A sound understanding of fraud risk and fraud processes and controls. Proven leadership, influencing and decision making skills Strong planning, problem solving skills Resilience to stimulate debate and challenge proposals to ensure best outcomes achieved Experience of managing successful relationships with partners and 3rd parties Sound business acumen and judgment; ability to see and communicate fraud challenges in business terms; ability to understand and deliver business value Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 12, 2025
Full time
Business Unit: Virgin Money Investments (VMI) Salary range: £58,400 - £73,000 per annum DOE + red-hot benefits Location: Hybrid - Occasional travel to VM Hubs and Partner UK sites maybe required. Contract type : 12-month Fixed Term Contract Our Team VMI has a small but highly focussed Economic Crime focussed on ensuring good outcomes for our customers. We are unique at Virgin Money as we are focused on the investments (stocks & Shares ISA, pension and general investment account) provision direct to retail customers. What you'll be doing You will be the go-to fraud expert within the business providing industry/domain insight as well as direction and delivery support to the wider team. Work closely across the business with 1st and 2nd line to help the business deliver good outcomes for customers. You will evolve the fraud strategy and have an interest in how new and emerging technologies e.g. machine learning could be used to develop our business Mobilise and manage implementation of fraud systems, recommending enhancements to current fraud detection applications. Lead all complex fraud cases through investigation to conclusion, liaising with external organisations as required. Develop a dedicated fraud handbook to support the business and management of fraud cases. Work with business teams to review customer journeys, identifying areas where fraud controls could be enhanced. Optimise and monitor performance of all application fraud detection and prevention systems and associated models. Support the business with implementing change, ensuring that fraud risk is considered and managed as needed. Be part of an innovative business team that tune application fraud defences to prevent fraud, while balancing operational impact and genuine customer interventions Support external engagement with third party suppliers, industry bodies and law enforcement as required Work with 1st line and the MLRO to determine VMI's go forward operating model for fraud. Represent VMI on external fora, ensuring new and emerging threats within the investment industry are responded to at pace. Provide training and awareness sessions to support colleagues and 3 rd parties with skills such as red flag identification. Develop MI and reporting for key governance forums. Lead the analysis and implementation of regulatory change related to fraud. We need you to have A positive, proactive attitude and enjoy working as part of a team, be adaptable and enjoy working in a fast-paced environment whilst managing multiple stakeholders Fraud subject matter expertise - demonstrable experience of managing fraud cases and implementing systems to prevent and detect fraud. Understanding of machine learning and its application within the fraud domain A sound understanding of fraud risk and fraud processes and controls. Proven leadership, influencing and decision making skills Strong planning, problem solving skills Resilience to stimulate debate and challenge proposals to ensure best outcomes achieved Experience of managing successful relationships with partners and 3rd parties Sound business acumen and judgment; ability to see and communicate fraud challenges in business terms; ability to understand and deliver business value Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Virgin Money
Modelling Manager
Virgin Money Edinburgh, Midlothian
Business Unit: Model Risk Analytics Salary range: £60,000 - £75,000 per annum DOE + red-hot benefits Location: UK Flexible (expectation to attend a local HUB 1x per month & attend offsites, 3/4 x per year) Contract type: Permanent Be the voice we need. Live a life more Virgin. Our Team As an IFRS 9 Modelling Manager you will lead a small team of modellers and data scientists to develop risk and macroeconomic models to forecast the Banks Loan Loss provisions. The remit is wide and covers all types of models within the IFRS 9 Provisioning landscape. This includes exposure to a range of business areas and covers retail and business banking products and customers. The team's focus is on the development, validation, management and monitoring of our models and providing first class support to our stakeholders across Risk and Finance. What you'll be doing Planning and executing the regular model related IFRS9 BAU processes (quarterly economic model refreshes, PMA calculations) Developing and implementing IFRS9 credit risk models, in line with stakeholder expectation, Bank standards and regulatory expectation Liaising with stakeholders in Risk and Finance to set expectation for the delivery of model outputs into BAU processes Presenting Model outcomes, and propose solutions to overcome model weaknesses, to relevant stakeholders in Risk and Finance as part of the quarterly process Leading on audit review of Business Banking IFRS9 model outputs Documenting analytics to support recommendation papers to committees and stakeholders Proactively support wider teams on topics relating to Business Banking models Providing leadership in team and wider network discussions across the Bank. We need you to have Proven experience leading small teams as part of a IFRS9/Stress Testing modelling process Demonstrable significant involvement in most components of the Model Lifecycle (Scoping, development, implementation, monitoring) Confidence in explaining model outcomes to non-technical specialists and an ability to use persuasive arguments to influence key stakeholders Significant knowledge of a range of Credit Risk Modelling techniques for PD/LGD/EAD (IFRS9/Stress Testing/IRB) A degree in a numerate discipline subject (e.g. statistics, maths, engineering, econometrics) A solid foundation in statistical programming languages and data querying (SAS/SQL/Python/R). It's a bonus if you have but not essential Solid knowledge of Business Banking products and lending processes Experience of working interactions with external auditors and regulators Experience of mentoring junior team members. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 12, 2025
Full time
Business Unit: Model Risk Analytics Salary range: £60,000 - £75,000 per annum DOE + red-hot benefits Location: UK Flexible (expectation to attend a local HUB 1x per month & attend offsites, 3/4 x per year) Contract type: Permanent Be the voice we need. Live a life more Virgin. Our Team As an IFRS 9 Modelling Manager you will lead a small team of modellers and data scientists to develop risk and macroeconomic models to forecast the Banks Loan Loss provisions. The remit is wide and covers all types of models within the IFRS 9 Provisioning landscape. This includes exposure to a range of business areas and covers retail and business banking products and customers. The team's focus is on the development, validation, management and monitoring of our models and providing first class support to our stakeholders across Risk and Finance. What you'll be doing Planning and executing the regular model related IFRS9 BAU processes (quarterly economic model refreshes, PMA calculations) Developing and implementing IFRS9 credit risk models, in line with stakeholder expectation, Bank standards and regulatory expectation Liaising with stakeholders in Risk and Finance to set expectation for the delivery of model outputs into BAU processes Presenting Model outcomes, and propose solutions to overcome model weaknesses, to relevant stakeholders in Risk and Finance as part of the quarterly process Leading on audit review of Business Banking IFRS9 model outputs Documenting analytics to support recommendation papers to committees and stakeholders Proactively support wider teams on topics relating to Business Banking models Providing leadership in team and wider network discussions across the Bank. We need you to have Proven experience leading small teams as part of a IFRS9/Stress Testing modelling process Demonstrable significant involvement in most components of the Model Lifecycle (Scoping, development, implementation, monitoring) Confidence in explaining model outcomes to non-technical specialists and an ability to use persuasive arguments to influence key stakeholders Significant knowledge of a range of Credit Risk Modelling techniques for PD/LGD/EAD (IFRS9/Stress Testing/IRB) A degree in a numerate discipline subject (e.g. statistics, maths, engineering, econometrics) A solid foundation in statistical programming languages and data querying (SAS/SQL/Python/R). It's a bonus if you have but not essential Solid knowledge of Business Banking products and lending processes Experience of working interactions with external auditors and regulators Experience of mentoring junior team members. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Sanderson Recruitment Plc
Senior/Head of Product Design - FinTech, Product Centric
Sanderson Recruitment Plc City, London
Head of Product Design/Product Designer Manager/Lead Product Designer - Genuine Product Design/Head of Digital Design/Digital Design Manager £100,000 - £130,000 We've partnered with a household financial services brand to find their new Head of Product design for a brand-new business unit to improve how they engage with their diverse range of customers. This is genuine product design, someone who has incorporated UI & UX. You will take end-to-end responsibility for creating a sleek and fluid customer experience. Designing the broader service, rather than just creating designs. We're not looking for traditional UI designer who can create pretty images, nor a traditional UX designer. We are looking for someone who understands how the whole service looks, how CIAM (Customer Identity Access management) feeds into this. To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our client's customers and colleagues. Experience Required: Experience as a design leader across multiple disciplines including Product Design, UX Design, UI Design and a Dash of Service. Experience with Digital Verification, Face ID, or Touch ID is highly desirable. Experience with B2B/B2C software or applications with multiple user touchpoints on different platforms and devices with direct experience on mobile. This will require a specific focus on products have a consumer interaction. Experience within Financial Services is highly desirable. The ability to work closely with Product and Engineering Leads, with a fundamental understanding of Product Operating Models and Lean Development practices. Relentless desire for innovation and driving high standards, balanced with business needs and customer expectations. Pragmatic approach with the ability to empower and manage teams of Designers, UX Researchers, and Creatives. Ability to consider long-term sustainability in all design decisions and maintain an eye for reusability in designs. Strong communication skills with a keen ability to champion the best ideas and pushback on beliefs with integrity and respect. Responsibilities: Lead product and marketing design functions, collaborating with stakeholders around the company to accomplish business goals while enabling the business to use its brand and product design as a differentiator. Adopt a Product Operating Model mindset , deeply understanding customer, business, and technical challenges to deliver solutions that truly resonate. Your focus will be on bringing these needs to life through rapid prototyping and proof of concepts. Empower your team members to proactively lead iteration cycles with stakeholders and push designs forward according to the team's vision and understanding of the business goals. Be highly communicative and responsive both within your team and to stakeholders across the company while managing a large volume of ongoing projects. This will also include driving the design team philosophy through the executive layer of the company. Maintain and further build design team workflows that ensure that all designs delivered are in line with our Brand guidelines and Design System and high-quality standards. Gauge fluctuations in the business need and maintain the hiring and resource plan and budget for the team. Design a global team to incorporate various cultural and local market impacts on the product set. Please reach out for more information Reasonable Adjustments: We understand that there are a wide range of reasons that you may require reasonable adjustments to the recruitment process- please let us know in your application how we can best support you.
May 12, 2025
Full time
Head of Product Design/Product Designer Manager/Lead Product Designer - Genuine Product Design/Head of Digital Design/Digital Design Manager £100,000 - £130,000 We've partnered with a household financial services brand to find their new Head of Product design for a brand-new business unit to improve how they engage with their diverse range of customers. This is genuine product design, someone who has incorporated UI & UX. You will take end-to-end responsibility for creating a sleek and fluid customer experience. Designing the broader service, rather than just creating designs. We're not looking for traditional UI designer who can create pretty images, nor a traditional UX designer. We are looking for someone who understands how the whole service looks, how CIAM (Customer Identity Access management) feeds into this. To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our client's customers and colleagues. Experience Required: Experience as a design leader across multiple disciplines including Product Design, UX Design, UI Design and a Dash of Service. Experience with Digital Verification, Face ID, or Touch ID is highly desirable. Experience with B2B/B2C software or applications with multiple user touchpoints on different platforms and devices with direct experience on mobile. This will require a specific focus on products have a consumer interaction. Experience within Financial Services is highly desirable. The ability to work closely with Product and Engineering Leads, with a fundamental understanding of Product Operating Models and Lean Development practices. Relentless desire for innovation and driving high standards, balanced with business needs and customer expectations. Pragmatic approach with the ability to empower and manage teams of Designers, UX Researchers, and Creatives. Ability to consider long-term sustainability in all design decisions and maintain an eye for reusability in designs. Strong communication skills with a keen ability to champion the best ideas and pushback on beliefs with integrity and respect. Responsibilities: Lead product and marketing design functions, collaborating with stakeholders around the company to accomplish business goals while enabling the business to use its brand and product design as a differentiator. Adopt a Product Operating Model mindset , deeply understanding customer, business, and technical challenges to deliver solutions that truly resonate. Your focus will be on bringing these needs to life through rapid prototyping and proof of concepts. Empower your team members to proactively lead iteration cycles with stakeholders and push designs forward according to the team's vision and understanding of the business goals. Be highly communicative and responsive both within your team and to stakeholders across the company while managing a large volume of ongoing projects. This will also include driving the design team philosophy through the executive layer of the company. Maintain and further build design team workflows that ensure that all designs delivered are in line with our Brand guidelines and Design System and high-quality standards. Gauge fluctuations in the business need and maintain the hiring and resource plan and budget for the team. Design a global team to incorporate various cultural and local market impacts on the product set. Please reach out for more information Reasonable Adjustments: We understand that there are a wide range of reasons that you may require reasonable adjustments to the recruitment process- please let us know in your application how we can best support you.
Virgin Money
Secured Credit Risk Manager
Virgin Money City, Liverpool
Business Unit: Chief Credit Office Salary range: £58,400 - £73,000 per annum DOE + red-hot benefits Location: UK Flexible Contract type : Permanent Live to challenge the status quo. Live a life more Virgin. Our Team Secured Credit Risk team plays a pivotal role in shaping and maintaining our retail mortgage credit risk strategy and portfolio management. The Secured Portfolio Performance and Insight team, part of the broader Secured Credit Risk team, is responsible for providing comprehensive credit risk reporting, portfolio insights, arrears and loss forecasting. We are seeking a Credit Risk Manager to join our Secured Portfolio Performance and Insight team. The role holder will be responsible for credit risk reporting and management information, portfolio analysis, insights and recommendations. The role offers the opportunity to influence the mortgage lending business across the credit lifecycle and provide valuable insights to the risk management leadership team, risk committees, and the wider business. What you'll be doing Leading and managing a high performing team and working collaboratively with stakeholders to deliver the impactful credit risk reporting and insights. Coaching team through their development. Managing the delivery of deep dive assessments and mortgage credit portfolio insights to understand existing and emerging risks and opportunities and presenting complex findings in an engaging and articulate manner . Manage and deliver the development of Credit Risk Appetite Statement metrics aligned to Credit and organisation strategy to ensure safe and sustainable development of the mortgage portfolio. Keeping abreast of all external developments and asses the Bank's position relative to peers and industry. Managing the development and delivery of a quality control capability to ensure all analysis and insight is completed to the highest standard. This includes working with data teams and other sources of data and reporting to ensure the availability and completeness of the inputs required to support insight. Translate business requirements into analytical tasks and providing guidance for specialists and analysts to perform detailed data analysis utilising SAS and other analytical tools, ensuring robust controls in place to ensure accuracy. Identifying and utilise new sources of internal and external data to improve the quality of insights, working with a range of stakeholders to ensure data is understood and used appropriately. Leading engagement across both internal and external stakeholders, deputising for senior manager as required. Presenting complex findings and proposals in an engaging and articulate manner. Driving a culture of continuous improvement, rationalising processes, improving sophistication and driving automation of a comprehensive suite of credit risk portfolio MI. We need you to have A great working knowledge of management information development and best practice, portfolio assessment and analytical techniques. Strong experience within a credit risk environment, with strong technical abilities in SAS and SQL. Extensive experience in leading projects, guiding analytical professionals and empowering people through coaching, mentoring and sharing expertise and knowledge. An ability to support multiple priorities in a fast-changing environment and prioritise effectively to manage various management team / other stakeholder expectations. Proven experience around creating best-in-class efficient and effective reporting suites, driving improvements and efficiencies in a portfolio management setting. Extremely effective attention to detail, ensuring analytics produced is accurate and robust. A wealth of experience in articulating complex credit risk matters into digestible and actionable insight, with an ability to land a succinct message with senior leaders, using creativity and strong communication skills. Strong communication skills, a track record of building trusted relationships with a wide range of stakeholders at all levels and managing challenge and conflict. A drive to delve past surface level information and understand trends from first principles. Substantial experience in influencing change in a positive and collaborative manner and turn ideas into practical solutions. It's a bonus if you have but not essential Experience in credit risk portfolio management or strategy. Knowledge or experience using AI/ML in portfolio monitoring. Technical skills in other data management tools / coding languages used for conducting portfolio analytics, such as Python / R etc. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 12, 2025
Full time
Business Unit: Chief Credit Office Salary range: £58,400 - £73,000 per annum DOE + red-hot benefits Location: UK Flexible Contract type : Permanent Live to challenge the status quo. Live a life more Virgin. Our Team Secured Credit Risk team plays a pivotal role in shaping and maintaining our retail mortgage credit risk strategy and portfolio management. The Secured Portfolio Performance and Insight team, part of the broader Secured Credit Risk team, is responsible for providing comprehensive credit risk reporting, portfolio insights, arrears and loss forecasting. We are seeking a Credit Risk Manager to join our Secured Portfolio Performance and Insight team. The role holder will be responsible for credit risk reporting and management information, portfolio analysis, insights and recommendations. The role offers the opportunity to influence the mortgage lending business across the credit lifecycle and provide valuable insights to the risk management leadership team, risk committees, and the wider business. What you'll be doing Leading and managing a high performing team and working collaboratively with stakeholders to deliver the impactful credit risk reporting and insights. Coaching team through their development. Managing the delivery of deep dive assessments and mortgage credit portfolio insights to understand existing and emerging risks and opportunities and presenting complex findings in an engaging and articulate manner . Manage and deliver the development of Credit Risk Appetite Statement metrics aligned to Credit and organisation strategy to ensure safe and sustainable development of the mortgage portfolio. Keeping abreast of all external developments and asses the Bank's position relative to peers and industry. Managing the development and delivery of a quality control capability to ensure all analysis and insight is completed to the highest standard. This includes working with data teams and other sources of data and reporting to ensure the availability and completeness of the inputs required to support insight. Translate business requirements into analytical tasks and providing guidance for specialists and analysts to perform detailed data analysis utilising SAS and other analytical tools, ensuring robust controls in place to ensure accuracy. Identifying and utilise new sources of internal and external data to improve the quality of insights, working with a range of stakeholders to ensure data is understood and used appropriately. Leading engagement across both internal and external stakeholders, deputising for senior manager as required. Presenting complex findings and proposals in an engaging and articulate manner. Driving a culture of continuous improvement, rationalising processes, improving sophistication and driving automation of a comprehensive suite of credit risk portfolio MI. We need you to have A great working knowledge of management information development and best practice, portfolio assessment and analytical techniques. Strong experience within a credit risk environment, with strong technical abilities in SAS and SQL. Extensive experience in leading projects, guiding analytical professionals and empowering people through coaching, mentoring and sharing expertise and knowledge. An ability to support multiple priorities in a fast-changing environment and prioritise effectively to manage various management team / other stakeholder expectations. Proven experience around creating best-in-class efficient and effective reporting suites, driving improvements and efficiencies in a portfolio management setting. Extremely effective attention to detail, ensuring analytics produced is accurate and robust. A wealth of experience in articulating complex credit risk matters into digestible and actionable insight, with an ability to land a succinct message with senior leaders, using creativity and strong communication skills. Strong communication skills, a track record of building trusted relationships with a wide range of stakeholders at all levels and managing challenge and conflict. A drive to delve past surface level information and understand trends from first principles. Substantial experience in influencing change in a positive and collaborative manner and turn ideas into practical solutions. It's a bonus if you have but not essential Experience in credit risk portfolio management or strategy. Knowledge or experience using AI/ML in portfolio monitoring. Technical skills in other data management tools / coding languages used for conducting portfolio analytics, such as Python / R etc. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Virgin Money
Modelling Manager
Virgin Money City, Sheffield
Business Unit: Model Risk Analytics Salary range: £60,000 - £75,000 per annum DOE + red-hot benefits Location: UK Flexible (expectation to attend a local HUB 1x per month & attend offsites, 3/4 x per year) Contract type: Permanent Be the voice we need. Live a life more Virgin. Our Team As an IFRS 9 Modelling Manager you will lead a small team of modellers and data scientists to develop risk and macroeconomic models to forecast the Banks Loan Loss provisions. The remit is wide and covers all types of models within the IFRS 9 Provisioning landscape. This includes exposure to a range of business areas and covers retail and business banking products and customers. The team's focus is on the development, validation, management and monitoring of our models and providing first class support to our stakeholders across Risk and Finance. What you'll be doing Planning and executing the regular model related IFRS9 BAU processes (quarterly economic model refreshes, PMA calculations) Developing and implementing IFRS9 credit risk models, in line with stakeholder expectation, Bank standards and regulatory expectation Liaising with stakeholders in Risk and Finance to set expectation for the delivery of model outputs into BAU processes Presenting Model outcomes, and propose solutions to overcome model weaknesses, to relevant stakeholders in Risk and Finance as part of the quarterly process Leading on audit review of Business Banking IFRS9 model outputs Documenting analytics to support recommendation papers to committees and stakeholders Proactively support wider teams on topics relating to Business Banking models Providing leadership in team and wider network discussions across the Bank. We need you to have Proven experience leading small teams as part of a IFRS9/Stress Testing modelling process Demonstrable significant involvement in most components of the Model Lifecycle (Scoping, development, implementation, monitoring) Confidence in explaining model outcomes to non-technical specialists and an ability to use persuasive arguments to influence key stakeholders Significant knowledge of a range of Credit Risk Modelling techniques for PD/LGD/EAD (IFRS9/Stress Testing/IRB) A degree in a numerate discipline subject (e.g. statistics, maths, engineering, econometrics) A solid foundation in statistical programming languages and data querying (SAS/SQL/Python/R). It's a bonus if you have but not essential Solid knowledge of Business Banking products and lending processes Experience of working interactions with external auditors and regulators Experience of mentoring junior team members. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 12, 2025
Full time
Business Unit: Model Risk Analytics Salary range: £60,000 - £75,000 per annum DOE + red-hot benefits Location: UK Flexible (expectation to attend a local HUB 1x per month & attend offsites, 3/4 x per year) Contract type: Permanent Be the voice we need. Live a life more Virgin. Our Team As an IFRS 9 Modelling Manager you will lead a small team of modellers and data scientists to develop risk and macroeconomic models to forecast the Banks Loan Loss provisions. The remit is wide and covers all types of models within the IFRS 9 Provisioning landscape. This includes exposure to a range of business areas and covers retail and business banking products and customers. The team's focus is on the development, validation, management and monitoring of our models and providing first class support to our stakeholders across Risk and Finance. What you'll be doing Planning and executing the regular model related IFRS9 BAU processes (quarterly economic model refreshes, PMA calculations) Developing and implementing IFRS9 credit risk models, in line with stakeholder expectation, Bank standards and regulatory expectation Liaising with stakeholders in Risk and Finance to set expectation for the delivery of model outputs into BAU processes Presenting Model outcomes, and propose solutions to overcome model weaknesses, to relevant stakeholders in Risk and Finance as part of the quarterly process Leading on audit review of Business Banking IFRS9 model outputs Documenting analytics to support recommendation papers to committees and stakeholders Proactively support wider teams on topics relating to Business Banking models Providing leadership in team and wider network discussions across the Bank. We need you to have Proven experience leading small teams as part of a IFRS9/Stress Testing modelling process Demonstrable significant involvement in most components of the Model Lifecycle (Scoping, development, implementation, monitoring) Confidence in explaining model outcomes to non-technical specialists and an ability to use persuasive arguments to influence key stakeholders Significant knowledge of a range of Credit Risk Modelling techniques for PD/LGD/EAD (IFRS9/Stress Testing/IRB) A degree in a numerate discipline subject (e.g. statistics, maths, engineering, econometrics) A solid foundation in statistical programming languages and data querying (SAS/SQL/Python/R). It's a bonus if you have but not essential Solid knowledge of Business Banking products and lending processes Experience of working interactions with external auditors and regulators Experience of mentoring junior team members. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Lucid Support Services Ltd
IT Support Engineer
Lucid Support Services Ltd Hemel Hempstead, Hertfordshire
Microsoft Solution Engineer Monday to Friday (3 days in office/2 days remote) 1 x Saturday per month (10am - 3pm) Hemel Hempstead Our client is an established IT Managed Services Provider with an exciting opportunity to join their dedicated technical team. This is a full time, permanent role, offering an immediate start for a Microsoft Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills. The successful candidate will be required to complete a satisfactory DBS check. Role Responsibilities : Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our Asset Management system Incoming call handling Management of Customer Endpoint protection Assist Senior Engineers in implementing best practices across systems Dealing with escalations and BAU. Reporting to Line Manager Customer site visits where required Key Skills & Experience Experience in supporting Windows Desktop Strong people skills Understanding of networking fundamentals TCP/IP DNS DHCP Willing to learn new skills Extensive experience of troubleshooting a range of devices Ability to provide VIP support both remote and face to face Ability to create detailed and accessible documentation Detail oriented and organised Have an ability to work independently, autonomously and take initiative Can multi-task and proactively manage various issues and conflicting priorities Have strong and effective written and verbal communication skills Desirable Skills and Experience: MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS/Ios and MS Windows Familiarity with an ITSM tool Phone Management If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application.If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
May 12, 2025
Full time
Microsoft Solution Engineer Monday to Friday (3 days in office/2 days remote) 1 x Saturday per month (10am - 3pm) Hemel Hempstead Our client is an established IT Managed Services Provider with an exciting opportunity to join their dedicated technical team. This is a full time, permanent role, offering an immediate start for a Microsoft Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills. The successful candidate will be required to complete a satisfactory DBS check. Role Responsibilities : Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our Asset Management system Incoming call handling Management of Customer Endpoint protection Assist Senior Engineers in implementing best practices across systems Dealing with escalations and BAU. Reporting to Line Manager Customer site visits where required Key Skills & Experience Experience in supporting Windows Desktop Strong people skills Understanding of networking fundamentals TCP/IP DNS DHCP Willing to learn new skills Extensive experience of troubleshooting a range of devices Ability to provide VIP support both remote and face to face Ability to create detailed and accessible documentation Detail oriented and organised Have an ability to work independently, autonomously and take initiative Can multi-task and proactively manage various issues and conflicting priorities Have strong and effective written and verbal communication skills Desirable Skills and Experience: MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS/Ios and MS Windows Familiarity with an ITSM tool Phone Management If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application.If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Virgin Money
Senior Fraud Manager
Virgin Money
Business Unit: Virgin Money Investments (VMI) Salary range: £58,400 - £73,000 per annum DOE + red-hot benefits Location: Hybrid - Occasional travel to VM Hubs and Partner UK sites maybe required. Contract type : 12-month Fixed Term Contract Our Team VMI has a small but highly focussed Economic Crime focussed on ensuring good outcomes for our customers. We are unique at Virgin Money as we are focused on the investments (stocks & Shares ISA, pension and general investment account) provision direct to retail customers. What you'll be doing You will be the go-to fraud expert within the business providing industry/domain insight as well as direction and delivery support to the wider team. Work closely across the business with 1st and 2nd line to help the business deliver good outcomes for customers. You will evolve the fraud strategy and have an interest in how new and emerging technologies e.g. machine learning could be used to develop our business Mobilise and manage implementation of fraud systems, recommending enhancements to current fraud detection applications. Lead all complex fraud cases through investigation to conclusion, liaising with external organisations as required. Develop a dedicated fraud handbook to support the business and management of fraud cases. Work with business teams to review customer journeys, identifying areas where fraud controls could be enhanced. Optimise and monitor performance of all application fraud detection and prevention systems and associated models. Support the business with implementing change, ensuring that fraud risk is considered and managed as needed. Be part of an innovative business team that tune application fraud defences to prevent fraud, while balancing operational impact and genuine customer interventions Support external engagement with third party suppliers, industry bodies and law enforcement as required Work with 1st line and the MLRO to determine VMI's go forward operating model for fraud. Represent VMI on external fora, ensuring new and emerging threats within the investment industry are responded to at pace. Provide training and awareness sessions to support colleagues and 3 rd parties with skills such as red flag identification. Develop MI and reporting for key governance forums. Lead the analysis and implementation of regulatory change related to fraud. We need you to have A positive, proactive attitude and enjoy working as part of a team, be adaptable and enjoy working in a fast-paced environment whilst managing multiple stakeholders Fraud subject matter expertise - demonstrable experience of managing fraud cases and implementing systems to prevent and detect fraud. Understanding of machine learning and its application within the fraud domain A sound understanding of fraud risk and fraud processes and controls. Proven leadership, influencing and decision making skills Strong planning, problem solving skills Resilience to stimulate debate and challenge proposals to ensure best outcomes achieved Experience of managing successful relationships with partners and 3rd parties Sound business acumen and judgment; ability to see and communicate fraud challenges in business terms; ability to understand and deliver business value Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 12, 2025
Full time
Business Unit: Virgin Money Investments (VMI) Salary range: £58,400 - £73,000 per annum DOE + red-hot benefits Location: Hybrid - Occasional travel to VM Hubs and Partner UK sites maybe required. Contract type : 12-month Fixed Term Contract Our Team VMI has a small but highly focussed Economic Crime focussed on ensuring good outcomes for our customers. We are unique at Virgin Money as we are focused on the investments (stocks & Shares ISA, pension and general investment account) provision direct to retail customers. What you'll be doing You will be the go-to fraud expert within the business providing industry/domain insight as well as direction and delivery support to the wider team. Work closely across the business with 1st and 2nd line to help the business deliver good outcomes for customers. You will evolve the fraud strategy and have an interest in how new and emerging technologies e.g. machine learning could be used to develop our business Mobilise and manage implementation of fraud systems, recommending enhancements to current fraud detection applications. Lead all complex fraud cases through investigation to conclusion, liaising with external organisations as required. Develop a dedicated fraud handbook to support the business and management of fraud cases. Work with business teams to review customer journeys, identifying areas where fraud controls could be enhanced. Optimise and monitor performance of all application fraud detection and prevention systems and associated models. Support the business with implementing change, ensuring that fraud risk is considered and managed as needed. Be part of an innovative business team that tune application fraud defences to prevent fraud, while balancing operational impact and genuine customer interventions Support external engagement with third party suppliers, industry bodies and law enforcement as required Work with 1st line and the MLRO to determine VMI's go forward operating model for fraud. Represent VMI on external fora, ensuring new and emerging threats within the investment industry are responded to at pace. Provide training and awareness sessions to support colleagues and 3 rd parties with skills such as red flag identification. Develop MI and reporting for key governance forums. Lead the analysis and implementation of regulatory change related to fraud. We need you to have A positive, proactive attitude and enjoy working as part of a team, be adaptable and enjoy working in a fast-paced environment whilst managing multiple stakeholders Fraud subject matter expertise - demonstrable experience of managing fraud cases and implementing systems to prevent and detect fraud. Understanding of machine learning and its application within the fraud domain A sound understanding of fraud risk and fraud processes and controls. Proven leadership, influencing and decision making skills Strong planning, problem solving skills Resilience to stimulate debate and challenge proposals to ensure best outcomes achieved Experience of managing successful relationships with partners and 3rd parties Sound business acumen and judgment; ability to see and communicate fraud challenges in business terms; ability to understand and deliver business value Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Virgin Money
Service Design Engagement Lead
Virgin Money
Business Unit : Service Design, COO Salary Rage: £43,200 - £60,000 per annum DOE + red-hot benefits Location: UK Hybrid - Occasional travel to core Hubs, Newcastle, Glasgow or London Our Team We're at our best when we have something to drive us forward, a belief that underlines who we are and what we do. Our Purpose. Banking, but fairer, more rewarding and for the good of society - and that idea starts with every single one of us here at Virgin Money. Love creating Simply Brilliant Experiences? Your next adventure just might start here. We have an amazing opportunity for someone to join our Service Design Centre of Excellence as a Service Design Engagement Lead - focusing on developing and implementing engagement strategies to enhance awareness and understanding of customer journey capabilities and service design across the bank. If you are self-motivated, enthusiastic, and ready to make a real difference to a new and exciting team then we are looking for you! This role will play a key role in supporting the Service Strategy Lead to scale customer journey-led capabilities across the bank, working closely with cross-functional departments to ensure discipline and practices are properly communicated, understood and adopted to enable Virgin Money to innovate and create exceptional customer experiences. What you will be doing Developing and executing internal communications strategies to raise awareness and understanding of service design principles and methodologies across the Bank. Supporting the Service Strategy Manager with building relationships with key internal stakeholders (business leaders, teams, etc.) to encourage adoption of service design practices and facilitate cross-departmental collaboration. Organising and coordinating workshops, knowledge-shares, and training sessions to help teams across the Bank understand how service design can enhance their work processes and customer experience. Producing and distributing internal communication materials (newsletters, case studies, best practice guides) that highlight successful service design projects, methodologies, and outcomes. Identifying engagement metrics to monitor the success and effectiveness of comms and engagement efforts, in line with Centre of Excellence maturity. Collecting feedback from teams on their service design experiences and use this data to improve communication strategies and the integration of service design into Bank-wide processes. Iterating and optimising onboarding and training programs for service designers within the Centre of Excellence and Hubs. Articulating and promoting opportunities and a culture of design to increase our recruiting pipelines and attract great design talent, leveraging multiple communication channels and approaches. We need you to have Knowledge of communication best practice, with proven experience developing and executing internal communication strategies Proficiency in using multiple communication channels and approaches Strong background in stakeholder engagement and management, including engagement metrics Experience in organising and coordinating workshops, training, and knowledge-sharing sessions. Demonstrated ability to produce engagement plans and required communication collateral across different channels to a range of audiences Familiarity with onboarding and training program development Understanding of change management principles Flexibility in approach and ability to tailor comms / engagement as needed Experience of PowerPoint (at least medium proficiency desirable) Proactive and excited by the role objective and putting the customer / our colleagues first to improve service And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 12, 2025
Full time
Business Unit : Service Design, COO Salary Rage: £43,200 - £60,000 per annum DOE + red-hot benefits Location: UK Hybrid - Occasional travel to core Hubs, Newcastle, Glasgow or London Our Team We're at our best when we have something to drive us forward, a belief that underlines who we are and what we do. Our Purpose. Banking, but fairer, more rewarding and for the good of society - and that idea starts with every single one of us here at Virgin Money. Love creating Simply Brilliant Experiences? Your next adventure just might start here. We have an amazing opportunity for someone to join our Service Design Centre of Excellence as a Service Design Engagement Lead - focusing on developing and implementing engagement strategies to enhance awareness and understanding of customer journey capabilities and service design across the bank. If you are self-motivated, enthusiastic, and ready to make a real difference to a new and exciting team then we are looking for you! This role will play a key role in supporting the Service Strategy Lead to scale customer journey-led capabilities across the bank, working closely with cross-functional departments to ensure discipline and practices are properly communicated, understood and adopted to enable Virgin Money to innovate and create exceptional customer experiences. What you will be doing Developing and executing internal communications strategies to raise awareness and understanding of service design principles and methodologies across the Bank. Supporting the Service Strategy Manager with building relationships with key internal stakeholders (business leaders, teams, etc.) to encourage adoption of service design practices and facilitate cross-departmental collaboration. Organising and coordinating workshops, knowledge-shares, and training sessions to help teams across the Bank understand how service design can enhance their work processes and customer experience. Producing and distributing internal communication materials (newsletters, case studies, best practice guides) that highlight successful service design projects, methodologies, and outcomes. Identifying engagement metrics to monitor the success and effectiveness of comms and engagement efforts, in line with Centre of Excellence maturity. Collecting feedback from teams on their service design experiences and use this data to improve communication strategies and the integration of service design into Bank-wide processes. Iterating and optimising onboarding and training programs for service designers within the Centre of Excellence and Hubs. Articulating and promoting opportunities and a culture of design to increase our recruiting pipelines and attract great design talent, leveraging multiple communication channels and approaches. We need you to have Knowledge of communication best practice, with proven experience developing and executing internal communication strategies Proficiency in using multiple communication channels and approaches Strong background in stakeholder engagement and management, including engagement metrics Experience in organising and coordinating workshops, training, and knowledge-sharing sessions. Demonstrated ability to produce engagement plans and required communication collateral across different channels to a range of audiences Familiarity with onboarding and training program development Understanding of change management principles Flexibility in approach and ability to tailor comms / engagement as needed Experience of PowerPoint (at least medium proficiency desirable) Proactive and excited by the role objective and putting the customer / our colleagues first to improve service And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Maintenance Manager - Sidcup
Coca-Cola Europacific Partners Sidcup, Kent
Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Maintenance Manager, Sidcup Contract - Permanent role Competitive Salary + Bonus + Laptop + Pension Plan + Health Care What you become part of: Sidcup Operations plays a pivotal role within the CCEP network, producing around 50% of the GB SKU portfolio. The site offers a one stop shop to the GB Market with a range of packages that are single sourced from Sidcup, such as the wide portfolio range of small cans. Across their 7 manufacturing lines the site can produce 480,000 cans per hour, 96,000 PET bottles per hour and 48,000 Glass bottles. There are currently around 300 employees across Manufacturing, QESH and Engineering, experience here can lead to excellent career opportunities both in Sidcup and further afield across other GB sites and Pan-European locations. What to expect: The main purpose of the Maintenance Manager is to lead the site maintenance program to ensure all site assets which will include manufacturing and processing equipment meet specific site/legislative requirements. Focused on technical expertise supporting quick technical resolution to the site to ensure customer service, safety or quality is not compromised. Further development and execution of the Maintenance Plan for complex beverage manufacturing lines to ensure all asset care schedules are achieved and assets are available for use to deliver accurate reporting and drive efficiency improvements. You will collaborate with site leaders and technical staff to assess the effectiveness of the maintenance plan and identify any essential technical training requirements to drive performance on site. Drive Performance Efficiency and Effectiveness by: Identifying opportunities for improving line utilisation and machine reliability through the maintenance plan or Operational Excellence projects and providing advice and guidance to site, sharing and replicating best practices within the teams at site. Engaging with Site Senior Engineering Manager to support in delivering technical projects that will include budgetary/CAPEX experience. Plan and prepare asset care interventions in a "best in class way" focusing on the quality and speed of execution both during the work and also as the line recovers from maintenance Apprentice Program - actively involved in the recruitment and growth of our apprentice program Team leadership: Manage, mentor and develop maintenance team, including technicians Foster a culture of accountability and continuous improvement within the team Budget and compliance: Manage M&R budget, controlling costs while maintaining high mechanical efficiency and standards Ensure compliance with GMP, HACCP and internal safety, food safety and quality standards Liaise with external contractors and OEMs, ensuring value for money and quality service. Skills & Essentials: The role requires the successful candidate to be able demonstrate driving improvements in asset care systems and improved mechanically efficiencies, alongside budget management with the ability to understand and demonstrate where to invest money to make a difference. It is important that you do not accept the status quo and have a proven track record in driving key KBI's with strong people management and communication skills, perform under high levels of pressure and demonstrate the ability to maintain and make sound, timely decisions, without losing sight of the bigger picture, and/or long term objectives. Qualifications and experience: Essential: Degree or HND in Mechanical, Electrical or Industrial Engineering Proven 3-5 years experience as a Maintenance Manager or Engineering Manager in an FMCG or manufacturing environment Preferrable but not essential: Knwoledge of SAP NEBOSH, IOSH Lean Manufacturing/ Six Sigma Experience with TPM The closing date for applications is 26/05/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
May 12, 2025
Full time
Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Maintenance Manager, Sidcup Contract - Permanent role Competitive Salary + Bonus + Laptop + Pension Plan + Health Care What you become part of: Sidcup Operations plays a pivotal role within the CCEP network, producing around 50% of the GB SKU portfolio. The site offers a one stop shop to the GB Market with a range of packages that are single sourced from Sidcup, such as the wide portfolio range of small cans. Across their 7 manufacturing lines the site can produce 480,000 cans per hour, 96,000 PET bottles per hour and 48,000 Glass bottles. There are currently around 300 employees across Manufacturing, QESH and Engineering, experience here can lead to excellent career opportunities both in Sidcup and further afield across other GB sites and Pan-European locations. What to expect: The main purpose of the Maintenance Manager is to lead the site maintenance program to ensure all site assets which will include manufacturing and processing equipment meet specific site/legislative requirements. Focused on technical expertise supporting quick technical resolution to the site to ensure customer service, safety or quality is not compromised. Further development and execution of the Maintenance Plan for complex beverage manufacturing lines to ensure all asset care schedules are achieved and assets are available for use to deliver accurate reporting and drive efficiency improvements. You will collaborate with site leaders and technical staff to assess the effectiveness of the maintenance plan and identify any essential technical training requirements to drive performance on site. Drive Performance Efficiency and Effectiveness by: Identifying opportunities for improving line utilisation and machine reliability through the maintenance plan or Operational Excellence projects and providing advice and guidance to site, sharing and replicating best practices within the teams at site. Engaging with Site Senior Engineering Manager to support in delivering technical projects that will include budgetary/CAPEX experience. Plan and prepare asset care interventions in a "best in class way" focusing on the quality and speed of execution both during the work and also as the line recovers from maintenance Apprentice Program - actively involved in the recruitment and growth of our apprentice program Team leadership: Manage, mentor and develop maintenance team, including technicians Foster a culture of accountability and continuous improvement within the team Budget and compliance: Manage M&R budget, controlling costs while maintaining high mechanical efficiency and standards Ensure compliance with GMP, HACCP and internal safety, food safety and quality standards Liaise with external contractors and OEMs, ensuring value for money and quality service. Skills & Essentials: The role requires the successful candidate to be able demonstrate driving improvements in asset care systems and improved mechanically efficiencies, alongside budget management with the ability to understand and demonstrate where to invest money to make a difference. It is important that you do not accept the status quo and have a proven track record in driving key KBI's with strong people management and communication skills, perform under high levels of pressure and demonstrate the ability to maintain and make sound, timely decisions, without losing sight of the bigger picture, and/or long term objectives. Qualifications and experience: Essential: Degree or HND in Mechanical, Electrical or Industrial Engineering Proven 3-5 years experience as a Maintenance Manager or Engineering Manager in an FMCG or manufacturing environment Preferrable but not essential: Knwoledge of SAP NEBOSH, IOSH Lean Manufacturing/ Six Sigma Experience with TPM The closing date for applications is 26/05/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
SKY
Senior Reward Analyst
SKY Polmont, Stirlingshire
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Group Reward Operations is accountable for delivering compensation and benefits operations across the Sky Group, working closely with the Group Reward CoE and Group PSO to ensure delivery of both the day to day reward activity and the strategic objectives of the Reward CoE, from annual review cycles to annual benefits windows and compliance audits. This role will report into the Head of Reward Operations which is part of Group People Delivery. This role will work closely with both the Reward Operations teams and the Reward CoE and plays a key role in providing operational support to the Group Reward CoE through the creation, analysis and management of reward and MI data What you'll do: You will own delivery of the Group Sharesave scheme. In addition, you will support in the delivery of the annual pay and bonus review processes as well as supporting pay analysis and benchmarking. You will Support the CoE in RSU cycle and HMRC reporting preparation. Undertake Tax authorisation reporting for our Global Mobility Team Solve complex problems within your area, coordinating with others outside of it if needed. Work with oversight from your manager. Lead on projects or parts of projects. What you'll bring: Prior experience within a Reward function across a range of compensation activities is a must; including experience of operational project delivery on annual review cycle A broad understanding of Reward principles and strategies in a complex matrix, international environment. In depth advanced Excel and data analysis skills combined with the ability to make insightful recommendations on what the data shows Demonstrated ability to create data models, templates, insightful analysis and reports using excel and other modelling techniques to provide easy to understand information data insights for variety of stakeholders. Knowledge of Workday would be preferred. A clear communicator, with the ability to build relationships and a proven track record of effective stakeholder management; The ability to be seen as a credible authority and to influence accordingly Demonstrate a customer-first mindset, able to deliver an exceptional people experience efficiently. Team overview: Reward Operations is accountable for delivering compensation and benefits operations across the Sky Group, working closely with the Group Reward CoE and Group PSO to ensure delivery of both the day to day reward activity and the strategic objectives of the Reward CoE, from annual review cycles to annual benefits windows and compliance audits. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 12, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Group Reward Operations is accountable for delivering compensation and benefits operations across the Sky Group, working closely with the Group Reward CoE and Group PSO to ensure delivery of both the day to day reward activity and the strategic objectives of the Reward CoE, from annual review cycles to annual benefits windows and compliance audits. This role will report into the Head of Reward Operations which is part of Group People Delivery. This role will work closely with both the Reward Operations teams and the Reward CoE and plays a key role in providing operational support to the Group Reward CoE through the creation, analysis and management of reward and MI data What you'll do: You will own delivery of the Group Sharesave scheme. In addition, you will support in the delivery of the annual pay and bonus review processes as well as supporting pay analysis and benchmarking. You will Support the CoE in RSU cycle and HMRC reporting preparation. Undertake Tax authorisation reporting for our Global Mobility Team Solve complex problems within your area, coordinating with others outside of it if needed. Work with oversight from your manager. Lead on projects or parts of projects. What you'll bring: Prior experience within a Reward function across a range of compensation activities is a must; including experience of operational project delivery on annual review cycle A broad understanding of Reward principles and strategies in a complex matrix, international environment. In depth advanced Excel and data analysis skills combined with the ability to make insightful recommendations on what the data shows Demonstrated ability to create data models, templates, insightful analysis and reports using excel and other modelling techniques to provide easy to understand information data insights for variety of stakeholders. Knowledge of Workday would be preferred. A clear communicator, with the ability to build relationships and a proven track record of effective stakeholder management; The ability to be seen as a credible authority and to influence accordingly Demonstrate a customer-first mindset, able to deliver an exceptional people experience efficiently. Team overview: Reward Operations is accountable for delivering compensation and benefits operations across the Sky Group, working closely with the Group Reward CoE and Group PSO to ensure delivery of both the day to day reward activity and the strategic objectives of the Reward CoE, from annual review cycles to annual benefits windows and compliance audits. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Employee Relations Assistant Manager (12 month FTC)
BDO UK
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The HR team are responsible for approximately 7,000 people and therefore the ER Team are instrumental in the support and delivery of ER advice across business. As a fast-growing ER function, we are looking for a high potential, high energy visionary ER Assistant Manager to join our passionate team. In this busy and rewarding role you will be responsible for providing successful solutions to the employee relations issues based on employment law, expertise and business knowledge. This role reports into the ER Manager. In this busy and rewarding role you'll: Provide commercial support and advice to HRG, People Managers, and business stakeholders at all levels on sensitive ER matters including but not limited to, disciplinary, grievance, discrimination, contractual matters, restructures, capability, settlement agreements, policy support and other ER related matters. Facilitate formal ER investigations ensuring a thorough and fair investigation process has been followed, ensuring legal and compliance obligations have been considered. Analyse and assess the risks associated with individual cases, make recommendations, and liaise with the relevant stakeholders to drive remedial action. Maintain a detailed understanding of current and imminent legislation to ensure compliance and best practice. Liaison with HRM team to assess and analyse employee relations trends to provide meaningful insights and recommendations. Play a key role in ongoing up-skilling and education of generalist and other HRD teams in legislative and best practice developments and requirements. Support the development of HR Advisor and be a point of escalation for any technical ER queries. Support in organisational change activity including redundancy and TUPE programmes Research and liaison with external providers (networking groups and legal suppliers) to anticipate current best and future practice; Written papers and verbal recommendations to senior management team to inform firm policy decisions; Development and updating for people policies in line with legislative requirements, firm business objectives, culture and values Lead the development of guidance, documentation and toolkits to enable excellence of service to the business; Support co-ordination of consultation and communication processes where necessary. You'll be someone with: Experience of working in an employee relations and policy focused role, including extensive knowledge of employment law and proficient in application of business aligned solutions; Experience of independently managing ER cases, with demonstrated behaviours and approach. Proven experience as a credible and assertive subject mater expert influencing up to Partner level; Proven experience of pragmatic application of business aligned ER solutions, together with supporting processes and procedures; Proven experience of interacting with and influencing senior stakeholders; Experience of training and coaching HR and business management teams, to share your knowledge and increase their capability; proven ability to deliver results through others in a large team; Experience of reviewing and drafting of policies; effective problem solving and successful implementation and smooth running of solutions; Experience of writing succinct reports and recommendation papers to senior stakeholders; Fully CIPD qualified At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 12, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The HR team are responsible for approximately 7,000 people and therefore the ER Team are instrumental in the support and delivery of ER advice across business. As a fast-growing ER function, we are looking for a high potential, high energy visionary ER Assistant Manager to join our passionate team. In this busy and rewarding role you will be responsible for providing successful solutions to the employee relations issues based on employment law, expertise and business knowledge. This role reports into the ER Manager. In this busy and rewarding role you'll: Provide commercial support and advice to HRG, People Managers, and business stakeholders at all levels on sensitive ER matters including but not limited to, disciplinary, grievance, discrimination, contractual matters, restructures, capability, settlement agreements, policy support and other ER related matters. Facilitate formal ER investigations ensuring a thorough and fair investigation process has been followed, ensuring legal and compliance obligations have been considered. Analyse and assess the risks associated with individual cases, make recommendations, and liaise with the relevant stakeholders to drive remedial action. Maintain a detailed understanding of current and imminent legislation to ensure compliance and best practice. Liaison with HRM team to assess and analyse employee relations trends to provide meaningful insights and recommendations. Play a key role in ongoing up-skilling and education of generalist and other HRD teams in legislative and best practice developments and requirements. Support the development of HR Advisor and be a point of escalation for any technical ER queries. Support in organisational change activity including redundancy and TUPE programmes Research and liaison with external providers (networking groups and legal suppliers) to anticipate current best and future practice; Written papers and verbal recommendations to senior management team to inform firm policy decisions; Development and updating for people policies in line with legislative requirements, firm business objectives, culture and values Lead the development of guidance, documentation and toolkits to enable excellence of service to the business; Support co-ordination of consultation and communication processes where necessary. You'll be someone with: Experience of working in an employee relations and policy focused role, including extensive knowledge of employment law and proficient in application of business aligned solutions; Experience of independently managing ER cases, with demonstrated behaviours and approach. Proven experience as a credible and assertive subject mater expert influencing up to Partner level; Proven experience of pragmatic application of business aligned ER solutions, together with supporting processes and procedures; Proven experience of interacting with and influencing senior stakeholders; Experience of training and coaching HR and business management teams, to share your knowledge and increase their capability; proven ability to deliver results through others in a large team; Experience of reviewing and drafting of policies; effective problem solving and successful implementation and smooth running of solutions; Experience of writing succinct reports and recommendation papers to senior stakeholders; Fully CIPD qualified At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Transaction Services Assistant Director
BDO UK City, Manchester
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Responsibilities: Support and contribute to the management of the Corporate Finance team with other Assistant Directors, Directors and Partners. Project manage larger Corporate Finance engagements, including the identification and resolution of project issues prior to Partner review. Assume responsibilities for project execution and delivery to timelines, including management of other service lines. Lead the development of existing and new service stream practices Build strong and sustainable relationships with clients, both internal and external to BDO, establishing both a rapport and trust. Assume real ownership of client relationships and projects. Demonstrate a clear understanding of clients' businesses and industries. Demonstrate technical expertise. People management responsibilities including performance management, knowledge sharing, completion of appraisal documents, training and recommendations for promotion. Act as a mentor to team members and provide coaching with a view to assisting them to achieve their personal career goals. Communicate difficult or complex messages in a prompt and clear manner. Act as a role model to team members. Convert existing opportunities into future corporate finance work, and identify new project opportunities for Corporate Finance Contribute and play an active role in the development of new business relationships, marketing and business proposals. Demonstrate a clear understanding of firm products and cross-selling opportunities. Seek and take action on feedback. Deliver honest and timely feedback. You'll be someone with: ACA/ACCA qualified (or overseas equivalent), or relevant work experience. Experience of working within a corporate finance department. Previous management experience. Good knowledge of MS Office, in particular Word, Powerpoint and Excel. For those involved in Capital Markets transactions a thorough knowledge of the relevant legislation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 12, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Responsibilities: Support and contribute to the management of the Corporate Finance team with other Assistant Directors, Directors and Partners. Project manage larger Corporate Finance engagements, including the identification and resolution of project issues prior to Partner review. Assume responsibilities for project execution and delivery to timelines, including management of other service lines. Lead the development of existing and new service stream practices Build strong and sustainable relationships with clients, both internal and external to BDO, establishing both a rapport and trust. Assume real ownership of client relationships and projects. Demonstrate a clear understanding of clients' businesses and industries. Demonstrate technical expertise. People management responsibilities including performance management, knowledge sharing, completion of appraisal documents, training and recommendations for promotion. Act as a mentor to team members and provide coaching with a view to assisting them to achieve their personal career goals. Communicate difficult or complex messages in a prompt and clear manner. Act as a role model to team members. Convert existing opportunities into future corporate finance work, and identify new project opportunities for Corporate Finance Contribute and play an active role in the development of new business relationships, marketing and business proposals. Demonstrate a clear understanding of firm products and cross-selling opportunities. Seek and take action on feedback. Deliver honest and timely feedback. You'll be someone with: ACA/ACCA qualified (or overseas equivalent), or relevant work experience. Experience of working within a corporate finance department. Previous management experience. Good knowledge of MS Office, in particular Word, Powerpoint and Excel. For those involved in Capital Markets transactions a thorough knowledge of the relevant legislation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
HR Manager
BDO UK
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will; Have responsibility for providing business focused and best practice HR support to a designated area of the business. Act as a contact for HR matters for People Managers (PMs) and Partners in your business area. Be a credible and commercial business advisor and will support the Senior HR Manager to deliver HR calendar activities and strategic priorities, working collaboratively across the HR function to provide a seamless and first class HR Service. Working closely with the senior HR Manager team, the HR Manager will provide operational HR support to the business - they may also take ownership for the full HR calendar for one defined area of the business within a stream Identify areas for improvement in the delivery of calendar activities and help to drive through any recommendations and changes. Establish and maintain influential relationships with key stakeholders - including clients in the business, PMs and the broader HR team; Identify areas to pro-actively coach PMs and Partners in HR matters Provide HR support for projects within the client group and lead on firm-wide projects as required; In conjunction with the senior HR Manager team, they will ensure delivery of a pro-active and first class HR service to the designated client group, leveraging the support from the wider HR team where appropriate, e.g. ER, HR Services, Resourcing, People Development team. Have an excellent understanding of the Centres of Excellence and what the HR team as a whole can and does deliver. Principal Accountabilities Resolve people issues to deliver commercially pragmatic outcomes, escalating as appropriate; Take a commercial, considered stance to HR related risk assessment linking in with the Senior HR Manager and ER team and escalating issues as appropriate; Advising on and co-ordinating transfers (e.g. between teams, BDO UK offices or working with the Global Mobility team between BDO international offices). Advising PMs on the full range of contractual changes (e.g. out of cycle promotions, change of hours). Coaching PMs on HR matters to share your knowledge and increase their capability in dealing with people matters Take the lead in facilitating group discussions eg upward feedback sessions and listening survey focus groups Advising PMs on HR policy and process and helping managers to make fair and commercially sound decisions e.g. flexible working requests, absence etc). Advise PMs and Partners on absence management and the tools to deal with long term/persistent absences - including OH referrals. Coach PM's on return to work conversations; Advise PMs and Partners on performance issues. Support the implementation of PIPs and advise on how to approach and handle atypical/performance coaching meetings and how to deliver difficult messages; Conduct exit interviews and produce regular qualitative reports to support the client group in taking action on any emerging trends; Support the senior HR Manager team where needed during cyclical events like salary review, consistency meetings and promotions (e.g. preparing ad hoc reports, attending consistency meetings) Support the senior HR Manager team, where appropriate, to identify solutions to recruitment needs (including supporting on the drafting of job descriptions and job evaluations) ensuring a smooth candidate experience where possible; Provide cover for absences in the Advisory HR team as appropriate; Work closely with HRIS team to respond to requirements for MI including employee movements, KPI's and exit analysis. Add value to MI by providing analysis and trends and identify actions where appropriate; Actively share knowledge and experience proactively across the team and be recognised as an expert in your business area. Technical Knowledge and Professional Qualifications Ideally educated to degree level and/or CIPD qualified or working towards completion of CIPD qualification; Experience of working within professional services useful but not essential; Proven experience of employee relations issues and taking a pragmatic approach to managing them. Strong working knowledge of employment legislation and best practice; Proven experience as a credible and assertive HR business partner influencing up to Partner level; Proven experience of developing effective processes and suggesting new ways of working; Comfortable with systems with an ability to make commercially based recommendations on the basis of MI. Personal Attributes Strong interpersonal skills - ability to work well with others and effective at building and sustaining strong relationships with stakeholders at all levels; Demonstrate creative thinking and an innovative approach to projects/tasks; Strong team player with a real desire to support colleagues in delivering excellence; Ability to work to deadlines and work without supervision; Possess strong problem solving and facilitation skills; Have excellent IT skills including Word, Excel, PowerPoint, PeopleSoft experience or an equivalent HR system; Excellent communication skills (written and verbal); Good attention to detail and strong follow up skills; Ability to deal well with unusual or unexpected issues; Commitment to personal professional development for self and others. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 12, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will; Have responsibility for providing business focused and best practice HR support to a designated area of the business. Act as a contact for HR matters for People Managers (PMs) and Partners in your business area. Be a credible and commercial business advisor and will support the Senior HR Manager to deliver HR calendar activities and strategic priorities, working collaboratively across the HR function to provide a seamless and first class HR Service. Working closely with the senior HR Manager team, the HR Manager will provide operational HR support to the business - they may also take ownership for the full HR calendar for one defined area of the business within a stream Identify areas for improvement in the delivery of calendar activities and help to drive through any recommendations and changes. Establish and maintain influential relationships with key stakeholders - including clients in the business, PMs and the broader HR team; Identify areas to pro-actively coach PMs and Partners in HR matters Provide HR support for projects within the client group and lead on firm-wide projects as required; In conjunction with the senior HR Manager team, they will ensure delivery of a pro-active and first class HR service to the designated client group, leveraging the support from the wider HR team where appropriate, e.g. ER, HR Services, Resourcing, People Development team. Have an excellent understanding of the Centres of Excellence and what the HR team as a whole can and does deliver. Principal Accountabilities Resolve people issues to deliver commercially pragmatic outcomes, escalating as appropriate; Take a commercial, considered stance to HR related risk assessment linking in with the Senior HR Manager and ER team and escalating issues as appropriate; Advising on and co-ordinating transfers (e.g. between teams, BDO UK offices or working with the Global Mobility team between BDO international offices). Advising PMs on the full range of contractual changes (e.g. out of cycle promotions, change of hours). Coaching PMs on HR matters to share your knowledge and increase their capability in dealing with people matters Take the lead in facilitating group discussions eg upward feedback sessions and listening survey focus groups Advising PMs on HR policy and process and helping managers to make fair and commercially sound decisions e.g. flexible working requests, absence etc). Advise PMs and Partners on absence management and the tools to deal with long term/persistent absences - including OH referrals. Coach PM's on return to work conversations; Advise PMs and Partners on performance issues. Support the implementation of PIPs and advise on how to approach and handle atypical/performance coaching meetings and how to deliver difficult messages; Conduct exit interviews and produce regular qualitative reports to support the client group in taking action on any emerging trends; Support the senior HR Manager team where needed during cyclical events like salary review, consistency meetings and promotions (e.g. preparing ad hoc reports, attending consistency meetings) Support the senior HR Manager team, where appropriate, to identify solutions to recruitment needs (including supporting on the drafting of job descriptions and job evaluations) ensuring a smooth candidate experience where possible; Provide cover for absences in the Advisory HR team as appropriate; Work closely with HRIS team to respond to requirements for MI including employee movements, KPI's and exit analysis. Add value to MI by providing analysis and trends and identify actions where appropriate; Actively share knowledge and experience proactively across the team and be recognised as an expert in your business area. Technical Knowledge and Professional Qualifications Ideally educated to degree level and/or CIPD qualified or working towards completion of CIPD qualification; Experience of working within professional services useful but not essential; Proven experience of employee relations issues and taking a pragmatic approach to managing them. Strong working knowledge of employment legislation and best practice; Proven experience as a credible and assertive HR business partner influencing up to Partner level; Proven experience of developing effective processes and suggesting new ways of working; Comfortable with systems with an ability to make commercially based recommendations on the basis of MI. Personal Attributes Strong interpersonal skills - ability to work well with others and effective at building and sustaining strong relationships with stakeholders at all levels; Demonstrate creative thinking and an innovative approach to projects/tasks; Strong team player with a real desire to support colleagues in delivering excellence; Ability to work to deadlines and work without supervision; Possess strong problem solving and facilitation skills; Have excellent IT skills including Word, Excel, PowerPoint, PeopleSoft experience or an equivalent HR system; Excellent communication skills (written and verbal); Good attention to detail and strong follow up skills; Ability to deal well with unusual or unexpected issues; Commitment to personal professional development for self and others. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

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