Job Role: Operations Finance Analyst - Part time Industry: Utilities Location: Warwick (Part time role - Tuesday, Wednesday, Thursdays - on site Wednesdays) Contract Length:6 months (possible extension) Pay Rate: £350 per day via umbrella We are looking for an experienced Operations Finance Analyst to join our team on a part time basis. This role supports the Product Owners for Operational Finance in developing and delivering the roadmap for Ops Finance processes within the CFO transformation team. Key Responsibilities: Collaborating in workshops and design sessions to help deliver the product roadmap for operational finance. Translating the roadmap into clear product requirements, including features, user stories, and acceptance criteria. Continuously prioritising and maintaining product requirements to achieve desired outcomes for the team. Working in an Agile environment, refining priorities, and identifying risks and opportunities. Conducting change impact assessments and training needs assessments to identify gaps. Creating and executing user acceptance testing (UAT) to ensure systems meet business needs. Developing training materials and becoming a "train the trainer" to empower the team with new processes. Working alongside cross-functional teams, ensuring a collaborative approach to operational finance processes. Identifying and flagging risks while fostering a culture of innovation and continuous improvement. Creating and delivering standard operating procedures that uphold operational excellence. Qualifications and Skills: Extensive experience in operational finance, particularly in purchase to pay processes. A proven track record of delivering performance efficiency and operational excellence. Strong understanding of governance, risk, and internal control frameworks. Excellent communication, influencing, and stakeholder management skills. Familiarity with Workday or Ivalua is a plus! Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 30, 2025
Contractor
Job Role: Operations Finance Analyst - Part time Industry: Utilities Location: Warwick (Part time role - Tuesday, Wednesday, Thursdays - on site Wednesdays) Contract Length:6 months (possible extension) Pay Rate: £350 per day via umbrella We are looking for an experienced Operations Finance Analyst to join our team on a part time basis. This role supports the Product Owners for Operational Finance in developing and delivering the roadmap for Ops Finance processes within the CFO transformation team. Key Responsibilities: Collaborating in workshops and design sessions to help deliver the product roadmap for operational finance. Translating the roadmap into clear product requirements, including features, user stories, and acceptance criteria. Continuously prioritising and maintaining product requirements to achieve desired outcomes for the team. Working in an Agile environment, refining priorities, and identifying risks and opportunities. Conducting change impact assessments and training needs assessments to identify gaps. Creating and executing user acceptance testing (UAT) to ensure systems meet business needs. Developing training materials and becoming a "train the trainer" to empower the team with new processes. Working alongside cross-functional teams, ensuring a collaborative approach to operational finance processes. Identifying and flagging risks while fostering a culture of innovation and continuous improvement. Creating and delivering standard operating procedures that uphold operational excellence. Qualifications and Skills: Extensive experience in operational finance, particularly in purchase to pay processes. A proven track record of delivering performance efficiency and operational excellence. Strong understanding of governance, risk, and internal control frameworks. Excellent communication, influencing, and stakeholder management skills. Familiarity with Workday or Ivalua is a plus! Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Level III - Service Desk Technician Department: IT Employment Type: Full Time Location: London, UK Description Oxford Economics - a leading economic forecasting and consulting firm, is looking to hire a Level III Service Desk Technician. As a Level III Service Desk Technician, you will play a vital role in planning, organising and supporting the global infrastructure. This multifaceted role combines strategic advice, internal and external customer relationship management, project work and 'hands-on' deskside IT support. This role provides an exciting opportunity to develop the organisation's systems while broadening your knowledge of new technology and trends. The successful candidate will be self-motivated, proactive and continuously delivers to a high standard. Key Responsibilities Support Provide day-to-day mentorship and oversight to 1st and 2nd line team members in the London office, guiding daily activities. Assist with the evaluation and implementation of new technology. Assist in providing level 1 support when volumes are high. Act as second/third line escalation, performing post-resolution knowledge transfer with colleagues. Escalate incidents with accurate documentation to suitable analysis, developer or vendor, when required. Continuously monitor and action support tickets from internal and external customers, manage expectations, and provide a satisfactory resolution. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Reinforce SLAs to manage end-user expectations. Perform preventative maintenance, including checking and cleaning of servers, monthly patching and environmental checks. Test network performance, provide reports and recommendations based on the results. Maintain strong relationships with senior leaders and third-party suppliers. Assist the Data Protection Officer and IT Support Manager in maintaining quality assurance and data protection. Support Business Continuity Plans with well-architected disaster recovery solutions that meet agreed RPO and RTO times. You may, on occasion, be required to travel to our other offices within the European Region to provide on-site support when necessary. Projects Assist with the execution of the IT roadmap working with the IT Operations Manager and Head of IT. Design and implement short and long-term plans to ensure cloud infrastructure capacity meets existing and future requirements. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Assist with the planning and deployment of infrastructure and cloud security measures. Develop, implement, and maintain policies, procedures, and associated training plans for cloud administration. Ensure services conform to the agreed compliance requirements set forth by current and planned accreditations and client requirements. Seek opportunities to continuously optimise systems and processes, using stakeholder feedback, taking account of technological improvements and new design patterns with cloud technologies. Key Working Relationships Internal: Economists / Business Analysts Information Technology / Infrastructure Architects CIO / Head of IT Marketing & Business Development External: As Required Skills, Knowledge & Expertise Required: 6+ years of experience in IT Support and Operations. Excellent communication skills. You will have a natural ability to build rapport with stakeholders at all levels to influence decisions. Proven experience in IT infrastructure, Cloud and Security systems planning and development following best practices and information security. Significant experience with Microsoft Azure, Intune, PIM and storage accounts. Experience in evaluation and decision making. Working technical knowledge of current protocols, operating systems, and standards, including TCP/IP, OSI model, Microsoft Windows 11, Microsoft Windows 2016 onwards. Good project management skills and solid experience of working with IT departments on technical development projects. Extensive knowledge of Active Directory and related components, including but not limited to, Users and Computer, Group Policy, DNS, DHCP. Advanced knowledge of supporting Microsoft Office365 and Office suite. Ability to monitor and manage hardware and software assets for compliance. A significant track record of identifying and implementing improvements to data management systems and procedures. Proven experience in the planning and implementation of information security best practices. Ability to specify, procure and manage external technical services, to augment and/or deliver key aspects of the IT Support and Infrastructure. Desired: Degree in Computer Science, Information Systems or equivalent Industry based Qualifications. Industry based Qualifications, MCSE, MCP, MCT, CCNA. Advanced Microsoft Azure and Amazon Web Services accreditations. Technical knowledge of data management and backup strategies. Knowledge of data compliance and security, and experience in advancing related organisational knowledge and practice. Strong technical knowledge of VoIP telephony systems. Detailed knowledge and experience of data best practice, data protection and legal requirements. Experience in evaluating and procuring technical 3rd party services. Previous experience in planning and delivering IT change programmes.
Apr 30, 2025
Full time
Level III - Service Desk Technician Department: IT Employment Type: Full Time Location: London, UK Description Oxford Economics - a leading economic forecasting and consulting firm, is looking to hire a Level III Service Desk Technician. As a Level III Service Desk Technician, you will play a vital role in planning, organising and supporting the global infrastructure. This multifaceted role combines strategic advice, internal and external customer relationship management, project work and 'hands-on' deskside IT support. This role provides an exciting opportunity to develop the organisation's systems while broadening your knowledge of new technology and trends. The successful candidate will be self-motivated, proactive and continuously delivers to a high standard. Key Responsibilities Support Provide day-to-day mentorship and oversight to 1st and 2nd line team members in the London office, guiding daily activities. Assist with the evaluation and implementation of new technology. Assist in providing level 1 support when volumes are high. Act as second/third line escalation, performing post-resolution knowledge transfer with colleagues. Escalate incidents with accurate documentation to suitable analysis, developer or vendor, when required. Continuously monitor and action support tickets from internal and external customers, manage expectations, and provide a satisfactory resolution. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Reinforce SLAs to manage end-user expectations. Perform preventative maintenance, including checking and cleaning of servers, monthly patching and environmental checks. Test network performance, provide reports and recommendations based on the results. Maintain strong relationships with senior leaders and third-party suppliers. Assist the Data Protection Officer and IT Support Manager in maintaining quality assurance and data protection. Support Business Continuity Plans with well-architected disaster recovery solutions that meet agreed RPO and RTO times. You may, on occasion, be required to travel to our other offices within the European Region to provide on-site support when necessary. Projects Assist with the execution of the IT roadmap working with the IT Operations Manager and Head of IT. Design and implement short and long-term plans to ensure cloud infrastructure capacity meets existing and future requirements. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Assist with the planning and deployment of infrastructure and cloud security measures. Develop, implement, and maintain policies, procedures, and associated training plans for cloud administration. Ensure services conform to the agreed compliance requirements set forth by current and planned accreditations and client requirements. Seek opportunities to continuously optimise systems and processes, using stakeholder feedback, taking account of technological improvements and new design patterns with cloud technologies. Key Working Relationships Internal: Economists / Business Analysts Information Technology / Infrastructure Architects CIO / Head of IT Marketing & Business Development External: As Required Skills, Knowledge & Expertise Required: 6+ years of experience in IT Support and Operations. Excellent communication skills. You will have a natural ability to build rapport with stakeholders at all levels to influence decisions. Proven experience in IT infrastructure, Cloud and Security systems planning and development following best practices and information security. Significant experience with Microsoft Azure, Intune, PIM and storage accounts. Experience in evaluation and decision making. Working technical knowledge of current protocols, operating systems, and standards, including TCP/IP, OSI model, Microsoft Windows 11, Microsoft Windows 2016 onwards. Good project management skills and solid experience of working with IT departments on technical development projects. Extensive knowledge of Active Directory and related components, including but not limited to, Users and Computer, Group Policy, DNS, DHCP. Advanced knowledge of supporting Microsoft Office365 and Office suite. Ability to monitor and manage hardware and software assets for compliance. A significant track record of identifying and implementing improvements to data management systems and procedures. Proven experience in the planning and implementation of information security best practices. Ability to specify, procure and manage external technical services, to augment and/or deliver key aspects of the IT Support and Infrastructure. Desired: Degree in Computer Science, Information Systems or equivalent Industry based Qualifications. Industry based Qualifications, MCSE, MCP, MCT, CCNA. Advanced Microsoft Azure and Amazon Web Services accreditations. Technical knowledge of data management and backup strategies. Knowledge of data compliance and security, and experience in advancing related organisational knowledge and practice. Strong technical knowledge of VoIP telephony systems. Detailed knowledge and experience of data best practice, data protection and legal requirements. Experience in evaluating and procuring technical 3rd party services. Previous experience in planning and delivering IT change programmes.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role: API Developer Location: Knutsford/Northampton- Hybrid Duration: End of December 2025 Rate: 340GBP/Day(Inside IR35) Role Details: Purpose of the role To design, develop and improve software, utilizing various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Skillset Required - Event driven microservices design and build Kafka deployment and integration Spring Boot, Spring Batch & Spring Cloud frameworks Experience of building microservices SDKs Create low level designs conforming to solution architecture. Should be able to design API contracts using RAML Design, develop, and customize loosely coupled web-based applications using Java/J2EE technology stack. Has strong OOPS concepts and hands-on developing web platforms. Possesses good understanding of integration patterns between presentation layer, business layer, and Back End systems Good understanding of following technology stack- RAML/Swagger, Mule, Java/J2EE, Spring Boot. Good understanding of API led architecture (system, process, experience) & concepts such as choreography, orchestration, synchronization, exception handling etc. Understanding of API gateway management and configuration. Understanding of enterprise services bus framework and integration patterns. Develop integrations with Back End platforms consisting of MariaDB, MongoDB. Good understanding of domain driven design concepts such as bounded contexts, context map, continuous integration. Responsible for unit testing and component integration testing Knowledge of SCM tools like Bitbucket, Stash, GIT and should contribute in defining versioning protocols Ensure team adheres to code quality and security standards using tools like SonarQube, Checkmarx If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Apr 30, 2025
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role: API Developer Location: Knutsford/Northampton- Hybrid Duration: End of December 2025 Rate: 340GBP/Day(Inside IR35) Role Details: Purpose of the role To design, develop and improve software, utilizing various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Skillset Required - Event driven microservices design and build Kafka deployment and integration Spring Boot, Spring Batch & Spring Cloud frameworks Experience of building microservices SDKs Create low level designs conforming to solution architecture. Should be able to design API contracts using RAML Design, develop, and customize loosely coupled web-based applications using Java/J2EE technology stack. Has strong OOPS concepts and hands-on developing web platforms. Possesses good understanding of integration patterns between presentation layer, business layer, and Back End systems Good understanding of following technology stack- RAML/Swagger, Mule, Java/J2EE, Spring Boot. Good understanding of API led architecture (system, process, experience) & concepts such as choreography, orchestration, synchronization, exception handling etc. Understanding of API gateway management and configuration. Understanding of enterprise services bus framework and integration patterns. Develop integrations with Back End platforms consisting of MariaDB, MongoDB. Good understanding of domain driven design concepts such as bounded contexts, context map, continuous integration. Responsible for unit testing and component integration testing Knowledge of SCM tools like Bitbucket, Stash, GIT and should contribute in defining versioning protocols Ensure team adheres to code quality and security standards using tools like SonarQube, Checkmarx If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Michael Page have exclusively partnered with The Government Property Agency (GPA) to support on their continued Data Transformation programmes. The newly created role of Data Architecture Lead is pivotal in this strategy. Client Details The Government Property Agency Description Introduction: Michael Page have exclusively partnered with The Government Property Agency (GPA) to support on their continued Data Transformation programmes. The newly created role of Data Architecture Lead is pivotal in this strategy. The GPA is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. The GPA are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. The team are seeking innovative, solutions-focused people to work on leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of GPA behaviours, fostering a culture of lifelong learning, where curiosity and self-improvement are encouraged. The organisation is dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. A strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring the services meet the needs of government departments and the civil servants work environments. Job Overview: Effective data architecture is an essential component of GPA's overall Enterprise Architecture and the maturity of GPA's data. This role significantly contributes to realising the ambitions for driving efficiencies in property management by helping to fully understand the data estate. This includes creating data models so business owners can better understand data flows, data entities and opportunities to develop end to end processes. Work locations: Birmingham, Bristol, Leeds, Swindon, Nottingham or Manchester Hybrid working arrangement - 2 days per week in the office Key Responsibilities: The Data Architect Lead will be responsible for designing and managing GPA's enterprise data models to support design and deployment of business systems: Design data models and metadata systems Help Chief Data Architects to interpret an organisation's needs Provide oversight and advice to other data architects who are designing and producing data artefacts Design and support the management of data dictionaries Ensure that the team are working to the standards set for the organisation by the Chief Data Architects Work with technical architects to make sure that an organisation's systems are designed in accordance with the appropriate data architecture Line manage a small team of data architects and business analysts Profile Person Specification/Key Skills Criteria & Qualifications: As a data driven organisation, a lead data architect is essential to assure data is designed to maximise interoperability between the various systems that create and consume data within GPA. The data architecture lead ensures that the GPA has fully documented data models and data specifications for the use and exchange of data across and to/from the GPA estate. To achieve this, the data architecture lead is able to: Turn complex data into clear and well understood solutions, which can be acted upon Work with SMEs such as Business Analysts, Enterprise Architects and Solution Architects to arrive at data architectural solutions Adopt a methodical and systematic approach to document control Understand interactions between business analysts and data architects in supporting system design and development Supervising a team of technical data professionals in a Matrix environment Essential criteria: Stakeholder management and consensus building Working in an Agile development environment Managing a team of data architects and business analysts Expert understanding of how data architecture contributes to successful system design and operation. Development and management of conceptual and logical data models Use and application of formal data modelling patterns such as UML Understand interactions between business analysts and data architects in supporting system design and development Familiarity with using Case Tools such as SparxEA, Erwin or similar Graduate level qualification in computer science, system engineering or similar Desirable criteria: Understanding of data privacy and data security concepts and how they are factored into data architectural practices Work prioritisation and scheduling to time and budget People training & development Using Agile development environments such as JIRA Training on system design practices such as TOGAF and RM-ODP Gold Standard: IT & Data Management - CITP/CsyP Job Offer 28.9% Government Pension Scheme
Apr 30, 2025
Full time
Michael Page have exclusively partnered with The Government Property Agency (GPA) to support on their continued Data Transformation programmes. The newly created role of Data Architecture Lead is pivotal in this strategy. Client Details The Government Property Agency Description Introduction: Michael Page have exclusively partnered with The Government Property Agency (GPA) to support on their continued Data Transformation programmes. The newly created role of Data Architecture Lead is pivotal in this strategy. The GPA is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. The GPA are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. The team are seeking innovative, solutions-focused people to work on leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of GPA behaviours, fostering a culture of lifelong learning, where curiosity and self-improvement are encouraged. The organisation is dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. A strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring the services meet the needs of government departments and the civil servants work environments. Job Overview: Effective data architecture is an essential component of GPA's overall Enterprise Architecture and the maturity of GPA's data. This role significantly contributes to realising the ambitions for driving efficiencies in property management by helping to fully understand the data estate. This includes creating data models so business owners can better understand data flows, data entities and opportunities to develop end to end processes. Work locations: Birmingham, Bristol, Leeds, Swindon, Nottingham or Manchester Hybrid working arrangement - 2 days per week in the office Key Responsibilities: The Data Architect Lead will be responsible for designing and managing GPA's enterprise data models to support design and deployment of business systems: Design data models and metadata systems Help Chief Data Architects to interpret an organisation's needs Provide oversight and advice to other data architects who are designing and producing data artefacts Design and support the management of data dictionaries Ensure that the team are working to the standards set for the organisation by the Chief Data Architects Work with technical architects to make sure that an organisation's systems are designed in accordance with the appropriate data architecture Line manage a small team of data architects and business analysts Profile Person Specification/Key Skills Criteria & Qualifications: As a data driven organisation, a lead data architect is essential to assure data is designed to maximise interoperability between the various systems that create and consume data within GPA. The data architecture lead ensures that the GPA has fully documented data models and data specifications for the use and exchange of data across and to/from the GPA estate. To achieve this, the data architecture lead is able to: Turn complex data into clear and well understood solutions, which can be acted upon Work with SMEs such as Business Analysts, Enterprise Architects and Solution Architects to arrive at data architectural solutions Adopt a methodical and systematic approach to document control Understand interactions between business analysts and data architects in supporting system design and development Supervising a team of technical data professionals in a Matrix environment Essential criteria: Stakeholder management and consensus building Working in an Agile development environment Managing a team of data architects and business analysts Expert understanding of how data architecture contributes to successful system design and operation. Development and management of conceptual and logical data models Use and application of formal data modelling patterns such as UML Understand interactions between business analysts and data architects in supporting system design and development Familiarity with using Case Tools such as SparxEA, Erwin or similar Graduate level qualification in computer science, system engineering or similar Desirable criteria: Understanding of data privacy and data security concepts and how they are factored into data architectural practices Work prioritisation and scheduling to time and budget People training & development Using Agile development environments such as JIRA Training on system design practices such as TOGAF and RM-ODP Gold Standard: IT & Data Management - CITP/CsyP Job Offer 28.9% Government Pension Scheme
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The Technical Engineer role: We're looking for a skilled and motivated Technical Engineer to join our team near Keswick in the Lake District. Our office has one of the most scenic views in the UK, and we pride ourselves on offering a friendly, supportive work environment with flexibility built in. You'll work across a wide range of technologies, supporting clients with everything from cloud solutions and VoIP systems to infrastructure projects and cyber security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for Servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone and on-site throughout Cumbria and beyond Keeping systems secure and up to date with strong cyber security practices Working closely with other engineers and helping to support junior team members About you: Essential: Strong troubleshooting experience across Windows Server, Active Directory, Hyper-V and Microsoft 365 Good understanding of networking fundamentals Solid knowledge of backup, continuity and disaster recovery solutions Great communication skills and a proactive, client-focused attitude A full UK driving licence Nice to Have: Experience in IT support (ideally 3 years or more) Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM Exposure to Firewalls such as Sophos, Cisco or Ubiquiti Experience with Datto, Veeam, ShadowProtect, ESET Industry certifications and a willingness to continue learning Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Apr 30, 2025
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The Technical Engineer role: We're looking for a skilled and motivated Technical Engineer to join our team near Keswick in the Lake District. Our office has one of the most scenic views in the UK, and we pride ourselves on offering a friendly, supportive work environment with flexibility built in. You'll work across a wide range of technologies, supporting clients with everything from cloud solutions and VoIP systems to infrastructure projects and cyber security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for Servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone and on-site throughout Cumbria and beyond Keeping systems secure and up to date with strong cyber security practices Working closely with other engineers and helping to support junior team members About you: Essential: Strong troubleshooting experience across Windows Server, Active Directory, Hyper-V and Microsoft 365 Good understanding of networking fundamentals Solid knowledge of backup, continuity and disaster recovery solutions Great communication skills and a proactive, client-focused attitude A full UK driving licence Nice to Have: Experience in IT support (ideally 3 years or more) Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM Exposure to Firewalls such as Sophos, Cisco or Ubiquiti Experience with Datto, Veeam, ShadowProtect, ESET Industry certifications and a willingness to continue learning Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
You will need to login before you can apply for a job. Job Description Test Analyst (DV Cleared) Position Description Are you an experienced Test Analyst with a background in secure or classified programmes, ready to contribute to projects of national importance? Step into a role where you'll challenge the complex to strengthen security and help protect what matters most. As a DV Cleared Test Analyst, you'll work on highly sensitive programmes, ensuring the quality and reliability of systems that underpin the UK's national interests. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. Due to the highly secure nature of this role, you must either already hold, or be eligible to obtain, Developed Vetting (DV) - the highest level of UK Security Clearance. To be eligible, you must be a sole UK national (i.e. not hold dual nationality). Please note that this role is based full-time on a secure client site near Reading due to the sensitive nature of the work involved. Your future duties and responsibilities As a DV Cleared Test Analyst at CGI, you'll play a key role in ensuring the reliability and effectiveness of mission-critical systems within our Space, Defence and Intelligence business unit. You will be embedded within Agile delivery teams, collaborating closely with developers, infrastructure specialists and project managers to deliver high-quality solutions that make a real-world impact. This is an exciting opportunity to contribute to national security while working in a fast-paced, technically challenging environment. You will be responsible for designing and executing both manual and automated tests using the most appropriate tools for each task. A strong eye for detail and excellent analytical skills will be essential in identifying defects, conducting preliminary investigations, and working with teams to resolve issues. As part of a collaborative Agile setup, you'll attend daily stand-ups and planning sessions, ensuring testing is well-integrated into the development lifecycle. You'll thrive in this role if you enjoy problem-solving, continuously improving test coverage and quality, and working with cutting-edge technologies in highly secure environments. CGI will provide ongoing training and development to support your growth within the role, and you'll benefit from working on projects with real meaning and purpose. Key responsibilities include: Designing, developing and executing manual and automated tests Participating in Agile team ceremonies and contributing to test planning Conducting test result analysis and performing root cause investigations Raising, tracking, and managing defects through to resolution Collaborating with developers and project teams to improve quality Ensuring adherence to quality standards and best practices Required qualifications to be successful in this role To be successful in this role, you will have prior experience in a dedicated testing role, ideally within a secure or mission-critical environment. You'll bring a solid understanding of testing methodologies and a passion for ensuring software quality throughout the development lifecycle. Experience with Agile delivery frameworks, particularly SAFe, is highly desirable. You should be confident working with both manual and automated testing tools and have a proven ability to design effective test cases. Familiarity with test management tools such as ALM or TestRail will support you in documenting and tracking testing activity efficiently. An ISTQB Foundation Certification is a strong asset and shows your commitment to professional testing standards. A key part of this role involves problem investigation and root cause analysis, so strong analytical and communication skills are a must. You'll enjoy working as part of a collaborative team, contributing your insights to improve outcomes and drive quality. Given the sensitive nature of the work, a calm, professional approach and discretion are essential. You will need: A solid track record within a software testing role Experience with Continuous Integration tools Proven ability to design and run manual or automated tests Proficiency with test management tools such as ALM or TestRail ISTQB Foundation Certification Familiarity with Agile frameworks such as SAFe Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 30, 2025
Full time
You will need to login before you can apply for a job. Job Description Test Analyst (DV Cleared) Position Description Are you an experienced Test Analyst with a background in secure or classified programmes, ready to contribute to projects of national importance? Step into a role where you'll challenge the complex to strengthen security and help protect what matters most. As a DV Cleared Test Analyst, you'll work on highly sensitive programmes, ensuring the quality and reliability of systems that underpin the UK's national interests. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. Due to the highly secure nature of this role, you must either already hold, or be eligible to obtain, Developed Vetting (DV) - the highest level of UK Security Clearance. To be eligible, you must be a sole UK national (i.e. not hold dual nationality). Please note that this role is based full-time on a secure client site near Reading due to the sensitive nature of the work involved. Your future duties and responsibilities As a DV Cleared Test Analyst at CGI, you'll play a key role in ensuring the reliability and effectiveness of mission-critical systems within our Space, Defence and Intelligence business unit. You will be embedded within Agile delivery teams, collaborating closely with developers, infrastructure specialists and project managers to deliver high-quality solutions that make a real-world impact. This is an exciting opportunity to contribute to national security while working in a fast-paced, technically challenging environment. You will be responsible for designing and executing both manual and automated tests using the most appropriate tools for each task. A strong eye for detail and excellent analytical skills will be essential in identifying defects, conducting preliminary investigations, and working with teams to resolve issues. As part of a collaborative Agile setup, you'll attend daily stand-ups and planning sessions, ensuring testing is well-integrated into the development lifecycle. You'll thrive in this role if you enjoy problem-solving, continuously improving test coverage and quality, and working with cutting-edge technologies in highly secure environments. CGI will provide ongoing training and development to support your growth within the role, and you'll benefit from working on projects with real meaning and purpose. Key responsibilities include: Designing, developing and executing manual and automated tests Participating in Agile team ceremonies and contributing to test planning Conducting test result analysis and performing root cause investigations Raising, tracking, and managing defects through to resolution Collaborating with developers and project teams to improve quality Ensuring adherence to quality standards and best practices Required qualifications to be successful in this role To be successful in this role, you will have prior experience in a dedicated testing role, ideally within a secure or mission-critical environment. You'll bring a solid understanding of testing methodologies and a passion for ensuring software quality throughout the development lifecycle. Experience with Agile delivery frameworks, particularly SAFe, is highly desirable. You should be confident working with both manual and automated testing tools and have a proven ability to design effective test cases. Familiarity with test management tools such as ALM or TestRail will support you in documenting and tracking testing activity efficiently. An ISTQB Foundation Certification is a strong asset and shows your commitment to professional testing standards. A key part of this role involves problem investigation and root cause analysis, so strong analytical and communication skills are a must. You'll enjoy working as part of a collaborative team, contributing your insights to improve outcomes and drive quality. Given the sensitive nature of the work, a calm, professional approach and discretion are essential. You will need: A solid track record within a software testing role Experience with Continuous Integration tools Proven ability to design and run manual or automated tests Proficiency with test management tools such as ALM or TestRail ISTQB Foundation Certification Familiarity with Agile frameworks such as SAFe Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Come join our team-one of the largest IT and business consulting services firms in the world.
About Realty Income Realty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of over 15,450 properties in all 50 U.S. states and in seven countries in Europe. The European portfolio including the UK has grown significantly since our first international acquisition, a £429m 12-property portfolio from Sainsbury's in 2019. In just five years the portfolio now includes investments of over €11bn, and 483 distinct properties. Be a part of this growth story for a world leading Real Estate Investment Trust! As a trailblazer for the Info Sec team in Europe, this opportunity will empower your career, allowing you to take on additional responsibility and challenges, whilst you broaden your experience and skillsets. Position Overview: The Senior Information Security Analyst is responsible for enhancing our security posture, developing security processes and procedures, and responding to security incidents. This role will work with other teams across the organization to ensure that vulnerabilities are discovered and remediated in a timely manner to ensure the security of IT and development systems. Key Responsibilities: Security Operations and Monitoring Monitor security alerts, investigate incidents, and respond to threats in a timely manner. Collaborate with the Security Operations Center to respond to critical incidents and enhance the tools for better detection and alerting. Complete assigned ServiceNow incidents and tasks within the defined SLAs. Implement, manage, and optimize new and existing security tools, including but not limited to Microsoft Defender, Zscaler, and Okta. Work with IT and development team members to ensure essential security and operational logging is being collected and analyzed and relevant security alerts are being generated. Automate processes to reduce manual task delivery and enhance process delivery. Vulnerability Management Collaborate with IT and development teams to detect and remediate vulnerabilities across the enterprise in alignment with defined SLAs. Understand current and emerging security threats and assist in the design of security tools to mitigate threats across the enterprise. Conduct regular threat hunt activities and report findings to leadership. Security Governance and Compliance Ensure all work follows relevant security standards and regulations, including SOX, NIST, GDPR, CPRA, and other industry-specific requirements. Participate in annual security assessments and audit activities. Develop and implement Standard Operating Procedures and other documentation as it relates to Information Security processes and best practices. Participate in the Security Awareness program to promote a culture of security throughout the organization. REQUIRED QUALIFICATIONS: Knowledge, Skills, and Abilities: Suitable experience in an Information Security role. Some relevant experience in a technical IT role (System Administration/Network Administration/DevOps). Knowledge of security frameworks and regulatory compliance standards (NIST CSF, SOX ITGC, GDPR, MITRE ATT&CK, etc.) Experience with common industry SIEM and vulnerability management platforms. Experience maintaining the Microsoft Defender platform and other Microsoft security products. Ability to rank and prioritize vulnerabilities and security recommendations appropriately within the context of the infrastructure and business processes. Experience maintaining identity and access management systems including PAM technology and other authentication and authorization control platforms. Experience with Incident Response best practices. Knowledge of cloud security best practices related to AWS and Azure cloud services. Knowledge of DevOps practices and secure software deployment frameworks. Knowledgeable of Data Loss Prevention (DLP) concepts and techniques as well as other data protection practices. Working technical knowledge of IT systems, including Active Directory, Microsoft 365, and Windows OS. Excellent written and verbal communication skills including the ability to present findings and risks to senior leadership. Strong analytical and problem-solving skills. Ability to work independently, take initiative, and manage workload with minimal supervision. Hybrid working arrangements, in the office Tuesday / Wednesday / Thursday. Make yourself available outside of normal working hours for security incidents. Education: Bachelor's degree in information security or related field or equivalent; combination of education and experience. Must have Cybersecurity certification(s) (CISSP, Sec+, CCSP, CEH) or equivalent. Our Mission & Values For more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions-creating a lasting positive impact on communities. Realty Income is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background.
Apr 30, 2025
Full time
About Realty Income Realty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of over 15,450 properties in all 50 U.S. states and in seven countries in Europe. The European portfolio including the UK has grown significantly since our first international acquisition, a £429m 12-property portfolio from Sainsbury's in 2019. In just five years the portfolio now includes investments of over €11bn, and 483 distinct properties. Be a part of this growth story for a world leading Real Estate Investment Trust! As a trailblazer for the Info Sec team in Europe, this opportunity will empower your career, allowing you to take on additional responsibility and challenges, whilst you broaden your experience and skillsets. Position Overview: The Senior Information Security Analyst is responsible for enhancing our security posture, developing security processes and procedures, and responding to security incidents. This role will work with other teams across the organization to ensure that vulnerabilities are discovered and remediated in a timely manner to ensure the security of IT and development systems. Key Responsibilities: Security Operations and Monitoring Monitor security alerts, investigate incidents, and respond to threats in a timely manner. Collaborate with the Security Operations Center to respond to critical incidents and enhance the tools for better detection and alerting. Complete assigned ServiceNow incidents and tasks within the defined SLAs. Implement, manage, and optimize new and existing security tools, including but not limited to Microsoft Defender, Zscaler, and Okta. Work with IT and development team members to ensure essential security and operational logging is being collected and analyzed and relevant security alerts are being generated. Automate processes to reduce manual task delivery and enhance process delivery. Vulnerability Management Collaborate with IT and development teams to detect and remediate vulnerabilities across the enterprise in alignment with defined SLAs. Understand current and emerging security threats and assist in the design of security tools to mitigate threats across the enterprise. Conduct regular threat hunt activities and report findings to leadership. Security Governance and Compliance Ensure all work follows relevant security standards and regulations, including SOX, NIST, GDPR, CPRA, and other industry-specific requirements. Participate in annual security assessments and audit activities. Develop and implement Standard Operating Procedures and other documentation as it relates to Information Security processes and best practices. Participate in the Security Awareness program to promote a culture of security throughout the organization. REQUIRED QUALIFICATIONS: Knowledge, Skills, and Abilities: Suitable experience in an Information Security role. Some relevant experience in a technical IT role (System Administration/Network Administration/DevOps). Knowledge of security frameworks and regulatory compliance standards (NIST CSF, SOX ITGC, GDPR, MITRE ATT&CK, etc.) Experience with common industry SIEM and vulnerability management platforms. Experience maintaining the Microsoft Defender platform and other Microsoft security products. Ability to rank and prioritize vulnerabilities and security recommendations appropriately within the context of the infrastructure and business processes. Experience maintaining identity and access management systems including PAM technology and other authentication and authorization control platforms. Experience with Incident Response best practices. Knowledge of cloud security best practices related to AWS and Azure cloud services. Knowledge of DevOps practices and secure software deployment frameworks. Knowledgeable of Data Loss Prevention (DLP) concepts and techniques as well as other data protection practices. Working technical knowledge of IT systems, including Active Directory, Microsoft 365, and Windows OS. Excellent written and verbal communication skills including the ability to present findings and risks to senior leadership. Strong analytical and problem-solving skills. Ability to work independently, take initiative, and manage workload with minimal supervision. Hybrid working arrangements, in the office Tuesday / Wednesday / Thursday. Make yourself available outside of normal working hours for security incidents. Education: Bachelor's degree in information security or related field or equivalent; combination of education and experience. Must have Cybersecurity certification(s) (CISSP, Sec+, CCSP, CEH) or equivalent. Our Mission & Values For more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions-creating a lasting positive impact on communities. Realty Income is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background.
We offer a flexible working policy that empowers iManage employees to balance work and well-being. We encourage two days per week in-office collaboration, offering opportunities to learn from peers in person, while also providing the flexibility needed for a meaningful work-life balance. Being a Principal Information Security Analyst at iManage Means You are a dynamic security team leader excited and ready to take your Information Security career to the next level. You are comfortable working with a broad range of stakeholders; IT, engineering, security operations, marketing, pre-sales and customer security compliance teams. As a senior member of our Security team, you will have no shortage of interesting and varied security projects to work on and learn from. You will lead the team with our security governance, risk and compliance objectives, author our security documentation, collect and develop periodic compliance and security metrics, build and run our compliance platform, own customer security activities including developing sales collateral and white papers, and more. In addition, you will translate external security standards into actionable requirements for operations and engineering teams and identify security risks. This role is expected to progress to a manager position within 12-18 months. Here is what one of our leaders, Senior Director of Security Compliance ( Michael Hall ), has to say about the role: Our team is dedicated to not only protecting our cloud platform but also fostering a culture that values people and their growth. We work with incredible customers across a wide variety of industries, providing unique and exciting security challenges every day. If you're looking for a role that offers the chance to work with industry experts then this is the place for you! Come and be a part of a team where your contributions are valued, and your development is a priority. I'm Responsible For Mentoring a global team of junior security analysts, including supporting recruiting and development activities. Managing the creation and maintenance of security policy, standards and process documentation, including customer-facing security documents and material to support our sales and customer teams. Partnering with customer teams to ensure customer due diligence assessments, legal reviews, questionnaires and RFPs are completed to deadlines, and identify opportunities for automation and efficiencies. Driving cultural change by implementing security training and awareness campaigns. Managing the operation of our compliance platform, document repository, and customer trust centre. Supporting the review, design and implementation of information security and compliance standards (ISO 27K, ISO 22301, SOC2 Type 2, CSA STAR, FedRAMP) and tracking their implementation across the business. Tracking security control gap remediation activities. Identifying future compliance requirements and reporting & monitoring security and compliance objectives. Defining and reporting against Security KPIs, including creating dashboards and reports. Working closely with the Security leadership team to support Security Governance, and risk remediation. Supporting the oversight and execution over corporate security governance and control implementation. I'm Qualified Because I Have 10+ years experience with security and compliance standards such as ISO 27001, CSA STAR, NIST 800-xx, SOC 2. Experience leading a team. Held an information security compliance position (or similar), have a solid background in IT, and a good understanding of cloud computing environments including data centres, networks, operating systems and security operations. Strong analytical and organizational skills and a great attention to detail. Ability to work independently, as well as part of a wider team, with minimal supervision. A positive attitude with an eagerness to learn and develop professional knowledge. Bachelor's degree in Engineering, Computer Science, IT or equivalent experience. Bonus Points if I Have Security certification such as CISA, CISM, CISSP, CRISC, GIAC or similar. Incident Management and Business continuity management experience. Don't meet every qualification listed above? Studies show that women and people of colour are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyway! I'm Getting To Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance-based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed. Having multiple company wellness days each year to prioritize mental health and well-being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. About iManage At iManage, we are dedicated to Making Knowledge Work. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at: Please see our privacy statement for more information on how we handle your personal data:
Apr 30, 2025
Full time
We offer a flexible working policy that empowers iManage employees to balance work and well-being. We encourage two days per week in-office collaboration, offering opportunities to learn from peers in person, while also providing the flexibility needed for a meaningful work-life balance. Being a Principal Information Security Analyst at iManage Means You are a dynamic security team leader excited and ready to take your Information Security career to the next level. You are comfortable working with a broad range of stakeholders; IT, engineering, security operations, marketing, pre-sales and customer security compliance teams. As a senior member of our Security team, you will have no shortage of interesting and varied security projects to work on and learn from. You will lead the team with our security governance, risk and compliance objectives, author our security documentation, collect and develop periodic compliance and security metrics, build and run our compliance platform, own customer security activities including developing sales collateral and white papers, and more. In addition, you will translate external security standards into actionable requirements for operations and engineering teams and identify security risks. This role is expected to progress to a manager position within 12-18 months. Here is what one of our leaders, Senior Director of Security Compliance ( Michael Hall ), has to say about the role: Our team is dedicated to not only protecting our cloud platform but also fostering a culture that values people and their growth. We work with incredible customers across a wide variety of industries, providing unique and exciting security challenges every day. If you're looking for a role that offers the chance to work with industry experts then this is the place for you! Come and be a part of a team where your contributions are valued, and your development is a priority. I'm Responsible For Mentoring a global team of junior security analysts, including supporting recruiting and development activities. Managing the creation and maintenance of security policy, standards and process documentation, including customer-facing security documents and material to support our sales and customer teams. Partnering with customer teams to ensure customer due diligence assessments, legal reviews, questionnaires and RFPs are completed to deadlines, and identify opportunities for automation and efficiencies. Driving cultural change by implementing security training and awareness campaigns. Managing the operation of our compliance platform, document repository, and customer trust centre. Supporting the review, design and implementation of information security and compliance standards (ISO 27K, ISO 22301, SOC2 Type 2, CSA STAR, FedRAMP) and tracking their implementation across the business. Tracking security control gap remediation activities. Identifying future compliance requirements and reporting & monitoring security and compliance objectives. Defining and reporting against Security KPIs, including creating dashboards and reports. Working closely with the Security leadership team to support Security Governance, and risk remediation. Supporting the oversight and execution over corporate security governance and control implementation. I'm Qualified Because I Have 10+ years experience with security and compliance standards such as ISO 27001, CSA STAR, NIST 800-xx, SOC 2. Experience leading a team. Held an information security compliance position (or similar), have a solid background in IT, and a good understanding of cloud computing environments including data centres, networks, operating systems and security operations. Strong analytical and organizational skills and a great attention to detail. Ability to work independently, as well as part of a wider team, with minimal supervision. A positive attitude with an eagerness to learn and develop professional knowledge. Bachelor's degree in Engineering, Computer Science, IT or equivalent experience. Bonus Points if I Have Security certification such as CISA, CISM, CISSP, CRISC, GIAC or similar. Incident Management and Business continuity management experience. Don't meet every qualification listed above? Studies show that women and people of colour are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyway! I'm Getting To Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance-based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed. Having multiple company wellness days each year to prioritize mental health and well-being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. About iManage At iManage, we are dedicated to Making Knowledge Work. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at: Please see our privacy statement for more information on how we handle your personal data:
Elsevier is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes. Our technology teams use cutting-edge technologies to build products and systems that advance science and health. We provide our customers with powerful digital solutions, helping them to research the biggest problems facing the world today. About the Role: The IT SOX Control Analyst plays a pivotal role in ensuring the effectiveness of all IT controls throughout the organization. With a focus on conducting comprehensive audits and monitoring compliance, the team works collaboratively with both internal and external auditors to uphold the highest standards of SOX compliance. Responsibilities: Carry out audits of STM Sarbanes Oxley controls, including performing process walkthroughs, testing design, and operating effectiveness of IT General Controls (ITGCs). Assist the business with the testing of IT Application Controls (ITACs). Follow up remediation actions with deficiency owners to close any deficiencies identified, including re-testing. Support monitoring and reporting of testing status and escalation of issues/deficiencies for senior management. Maintain documentation and evidence of IT controls and processes to support audit requirements through the Archer. Support opportunities to simplify and standardize existing Sarbanes Oxley controls. Support One Fusion project from a control perspective and conduct the necessary testing for readiness for 2025. Review SOC1 reports from 3rd party vendors. Support creation/development of training materials and training sessions for control owners to promote awareness and adherence to SOX requirements. Requirements: 4+ years of experience in IT audit/assessment (SOX in ITGC and ITAC) - preferably in major ERP like Oracle. Demonstrate the ability to apply key principles, practices, and techniques related to IT Audit - User Security, Program Change Management, and IT Operations. Educated to degree-level, BS Engineering/Computer Science or equivalent experience preferred. Prior experience in a technology/cloud company environment. Solid understanding of audit methodology, enterprise technology infrastructure, agile application development & maintenance, and IT architecture. Detail-oriented approach to gathering audit evidence, reviewing, and documenting test information. Strong communication skills, including the ability to interact effectively with both technical and non-technical colleagues, and proficiency in written, oral, and interpersonal communication. Self-motivated with good organizational and time management skills. Experience working in the big 4.
Apr 30, 2025
Full time
Elsevier is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes. Our technology teams use cutting-edge technologies to build products and systems that advance science and health. We provide our customers with powerful digital solutions, helping them to research the biggest problems facing the world today. About the Role: The IT SOX Control Analyst plays a pivotal role in ensuring the effectiveness of all IT controls throughout the organization. With a focus on conducting comprehensive audits and monitoring compliance, the team works collaboratively with both internal and external auditors to uphold the highest standards of SOX compliance. Responsibilities: Carry out audits of STM Sarbanes Oxley controls, including performing process walkthroughs, testing design, and operating effectiveness of IT General Controls (ITGCs). Assist the business with the testing of IT Application Controls (ITACs). Follow up remediation actions with deficiency owners to close any deficiencies identified, including re-testing. Support monitoring and reporting of testing status and escalation of issues/deficiencies for senior management. Maintain documentation and evidence of IT controls and processes to support audit requirements through the Archer. Support opportunities to simplify and standardize existing Sarbanes Oxley controls. Support One Fusion project from a control perspective and conduct the necessary testing for readiness for 2025. Review SOC1 reports from 3rd party vendors. Support creation/development of training materials and training sessions for control owners to promote awareness and adherence to SOX requirements. Requirements: 4+ years of experience in IT audit/assessment (SOX in ITGC and ITAC) - preferably in major ERP like Oracle. Demonstrate the ability to apply key principles, practices, and techniques related to IT Audit - User Security, Program Change Management, and IT Operations. Educated to degree-level, BS Engineering/Computer Science or equivalent experience preferred. Prior experience in a technology/cloud company environment. Solid understanding of audit methodology, enterprise technology infrastructure, agile application development & maintenance, and IT architecture. Detail-oriented approach to gathering audit evidence, reviewing, and documenting test information. Strong communication skills, including the ability to interact effectively with both technical and non-technical colleagues, and proficiency in written, oral, and interpersonal communication. Self-motivated with good organizational and time management skills. Experience working in the big 4.
Elsevier is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes. Our technology teams use cutting-edge technologies to build products and systems that advance science and health. We provide our customers with powerful digital solutions, helping them to research the biggest problems facing the world today. About the Role: The IT SOX Control Analyst plays a pivotal role in ensuring the effectiveness of all IT controls throughout the organization. With a focus on conducting comprehensive audits and monitoring compliance, the team works collaboratively with both internal and external auditors to uphold the highest standards of SOX compliance. Responsibilities: Carry out audits of STM Sarbanes Oxley controls, including performing process walkthroughs, testing design, and operating effectiveness of IT General Controls (ITGCs). Assist the business with the testing of IT Application Controls (ITACs). Follow up remediation actions with deficiency owners to close any deficiencies identified, including re-testing. Support monitoring and reporting of testing status and escalation of issues/deficiencies for senior management. Maintain documentation and evidence of IT controls and processes to support audit requirements through the Archer. Support opportunities to simplify and standardize existing Sarbanes Oxley controls. Support One Fusion project from a control perspective and conduct the necessary testing for readiness for 2025. Review SOC1 reports from 3rd party vendors. Support creation/development of training materials and training sessions for control owners to promote awareness and adherence to SOX requirements. Requirements: 4+ years of experience in IT audit/assessment (SOX in ITGC and ITAC) - preferably in major ERP like Oracle. Demonstrate the ability to apply key principles, practices, and techniques related to IT Audit - User Security, Program Change Management, and IT Operations. Educated to degree-level, BS Engineering/Computer Science or equivalent experience preferred. Prior experience in a technology/cloud company environment. Solid understanding of audit methodology, enterprise technology infrastructure, agile application development & maintenance, and IT architecture. Detail-oriented approach to gathering audit evidence, reviewing, and documenting test information. Strong communication skills, including the ability to interact effectively with both technical and non-technical colleagues, and proficiency in written, oral, and interpersonal communication. Self-motivated with good organizational and time management skills. Experience working in the big 4.
Apr 30, 2025
Full time
Elsevier is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes. Our technology teams use cutting-edge technologies to build products and systems that advance science and health. We provide our customers with powerful digital solutions, helping them to research the biggest problems facing the world today. About the Role: The IT SOX Control Analyst plays a pivotal role in ensuring the effectiveness of all IT controls throughout the organization. With a focus on conducting comprehensive audits and monitoring compliance, the team works collaboratively with both internal and external auditors to uphold the highest standards of SOX compliance. Responsibilities: Carry out audits of STM Sarbanes Oxley controls, including performing process walkthroughs, testing design, and operating effectiveness of IT General Controls (ITGCs). Assist the business with the testing of IT Application Controls (ITACs). Follow up remediation actions with deficiency owners to close any deficiencies identified, including re-testing. Support monitoring and reporting of testing status and escalation of issues/deficiencies for senior management. Maintain documentation and evidence of IT controls and processes to support audit requirements through the Archer. Support opportunities to simplify and standardize existing Sarbanes Oxley controls. Support One Fusion project from a control perspective and conduct the necessary testing for readiness for 2025. Review SOC1 reports from 3rd party vendors. Support creation/development of training materials and training sessions for control owners to promote awareness and adherence to SOX requirements. Requirements: 4+ years of experience in IT audit/assessment (SOX in ITGC and ITAC) - preferably in major ERP like Oracle. Demonstrate the ability to apply key principles, practices, and techniques related to IT Audit - User Security, Program Change Management, and IT Operations. Educated to degree-level, BS Engineering/Computer Science or equivalent experience preferred. Prior experience in a technology/cloud company environment. Solid understanding of audit methodology, enterprise technology infrastructure, agile application development & maintenance, and IT architecture. Detail-oriented approach to gathering audit evidence, reviewing, and documenting test information. Strong communication skills, including the ability to interact effectively with both technical and non-technical colleagues, and proficiency in written, oral, and interpersonal communication. Self-motivated with good organizational and time management skills. Experience working in the big 4.
Business Research Analyst - II, RBS Tech As a Research Analyst, you'll collaborate with experts to develop cutting-edge ML solutions for business needs. You'll drive product pilots, demonstrating innovative thinking and customer focus. You'll build scalable solutions, write high-quality code, and develop state-of-the-art ML models. You'll coordinate between science and software teams, optimizing solutions. The role requires thriving in ambiguous, fast-paced environments and working independently with ML models. Key Job Responsibilities Collaborate with seasoned Applied Scientists and propose best in class ML solutions for business requirements. Dive deep to drive product pilots, demonstrating innovative thinking and customer obsession to steer the product roadmap. Build scalable solutions in partnership with Applied Scientists by developing technical intuition to write high-quality code and develop state-of-the-art ML models utilizing the most recent research breakthroughs in academia and industry. Coordinate design efforts between Sciences and Software teams to deliver optimized solutions. Ability to thrive in an ambiguous, uncertain, and fast-moving ML use case developments. Familiar with ML models and work independently. Mentor Junior Research Analysts (RAs) and contribute to RA hiring. About the Team Retail Business Services Technology (RBS Tech) team develops the systems and science to accelerate Amazon's flywheel. The team drives three core themes: 1) Find and Fix all customer and selling partner experience defects using technology, 2) Generate comprehensive insights for brand growth opportunities, and 3) Completely automate Stores tasks. Our vision for MLOE is to achieve ML operational excellence across Amazon through continuous innovation, scalable infrastructure, and a data-driven approach to optimize value, efficiency, and reliability. We focus on key areas for enhancing machine learning operations: a) Model Evaluation: Expanding LLM-based audit platform to support multilingual and multimodal auditing. Developing an LLM-powered testing framework for conversational systems to automate the validation of conversational flows, ensuring scalable, accurate, and efficient end-to-end testing. b) Guardrails: Building common guardrail APIs that teams can integrate to detect and prevent egregious errors, knowledge grounding issues, PII breaches, and biases. c) Deployment Framework support LLM deployments and seamlessly integrate it with our release management processes. BASIC QUALIFICATIONS Bachelor's degree in Quantitative or STEM disciplines (Science, Technology, Engineering, Mathematics). 3+ years of relevant work experience in solving real world business problems using machine learning, deep learning, data mining, and statistical algorithms. Strong hands-on programming skills in Python, SQL, Hadoop/Hive. Additional knowledge of Spark, Scala, R, Java desired but not mandatory. Strong analytical thinking. Ability to creatively solve business problems, innovating new approaches where required and articulating ideas to a wide range of audiences using strong data, written and verbal communication skills. Ability to collaborate effectively across multiple teams and stakeholders, including development teams, product management, and operations. PREFERRED QUALIFICATIONS Master's degree with specialization in ML, NLP, or Computer Vision preferred. 3+ years relevant work experience in a related field (project management, customer advocate, product owner, engineering, business analysis). Diverse experience will be favored e.g. a mix of experience across different roles - In-depth understanding of machine learning concepts including developing models and tuning the hyper-parameters, as well as deploying models and building ML service - Technical expertise, experience in Data science, ML, and Statistics. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apr 30, 2025
Full time
Business Research Analyst - II, RBS Tech As a Research Analyst, you'll collaborate with experts to develop cutting-edge ML solutions for business needs. You'll drive product pilots, demonstrating innovative thinking and customer focus. You'll build scalable solutions, write high-quality code, and develop state-of-the-art ML models. You'll coordinate between science and software teams, optimizing solutions. The role requires thriving in ambiguous, fast-paced environments and working independently with ML models. Key Job Responsibilities Collaborate with seasoned Applied Scientists and propose best in class ML solutions for business requirements. Dive deep to drive product pilots, demonstrating innovative thinking and customer obsession to steer the product roadmap. Build scalable solutions in partnership with Applied Scientists by developing technical intuition to write high-quality code and develop state-of-the-art ML models utilizing the most recent research breakthroughs in academia and industry. Coordinate design efforts between Sciences and Software teams to deliver optimized solutions. Ability to thrive in an ambiguous, uncertain, and fast-moving ML use case developments. Familiar with ML models and work independently. Mentor Junior Research Analysts (RAs) and contribute to RA hiring. About the Team Retail Business Services Technology (RBS Tech) team develops the systems and science to accelerate Amazon's flywheel. The team drives three core themes: 1) Find and Fix all customer and selling partner experience defects using technology, 2) Generate comprehensive insights for brand growth opportunities, and 3) Completely automate Stores tasks. Our vision for MLOE is to achieve ML operational excellence across Amazon through continuous innovation, scalable infrastructure, and a data-driven approach to optimize value, efficiency, and reliability. We focus on key areas for enhancing machine learning operations: a) Model Evaluation: Expanding LLM-based audit platform to support multilingual and multimodal auditing. Developing an LLM-powered testing framework for conversational systems to automate the validation of conversational flows, ensuring scalable, accurate, and efficient end-to-end testing. b) Guardrails: Building common guardrail APIs that teams can integrate to detect and prevent egregious errors, knowledge grounding issues, PII breaches, and biases. c) Deployment Framework support LLM deployments and seamlessly integrate it with our release management processes. BASIC QUALIFICATIONS Bachelor's degree in Quantitative or STEM disciplines (Science, Technology, Engineering, Mathematics). 3+ years of relevant work experience in solving real world business problems using machine learning, deep learning, data mining, and statistical algorithms. Strong hands-on programming skills in Python, SQL, Hadoop/Hive. Additional knowledge of Spark, Scala, R, Java desired but not mandatory. Strong analytical thinking. Ability to creatively solve business problems, innovating new approaches where required and articulating ideas to a wide range of audiences using strong data, written and verbal communication skills. Ability to collaborate effectively across multiple teams and stakeholders, including development teams, product management, and operations. PREFERRED QUALIFICATIONS Master's degree with specialization in ML, NLP, or Computer Vision preferred. 3+ years relevant work experience in a related field (project management, customer advocate, product owner, engineering, business analysis). Diverse experience will be favored e.g. a mix of experience across different roles - In-depth understanding of machine learning concepts including developing models and tuning the hyper-parameters, as well as deploying models and building ML service - Technical expertise, experience in Data science, ML, and Statistics. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
The Business Analyst will join a respected IT team that provides analytical tools to a derivatives trading desk. This role involves analyzing business requirements and collaborating with developers to test and release solutions. The analyst will engage with stakeholders at all levels, including C-suite executives within front-office trading, to ensure effective communication and negotiation. Objectives: Analyze business requirements and work with developers to test and release solutions. Engage with stakeholders at all levels, including C-suite executives, within front-office trading. Join a respected IT team that delivers analytic tools to a derivatives trading desk. Contribute to a team with a strong relationship with business stakeholders, built on years of successful delivery. Participate in continuous change delivery with multiple releases per week. Key Responsibilities: Collaborate with derivatives traders and IT to define requirements, propose solutions, broker decisions, and achieve consensus. Work with developers to deliver requirements and support user acceptance testing (UAT). Provide third-line support to traders. Ensure IT solutions are delivering revenue and manage stakeholder expectations. Identify improvements and recommend solutions to stakeholders. Skills & Competencies: Technical Skills: Proficiency in Python (or other programming languages) and SQL. Experience with derivatives (Ideally options) Energy experience Ability to work with large and complex data sets. Comfortable interfacing with mathematical models. Experience with ETRM systems and understanding of the trade lifecycle is highly valued. Soft Skills: Self-starter with the ability to work independently. Team player capable of achieving results through collaborative initiatives. Ability to understand complex business issues and specify IT solutions. Proven experience in coordinating and delivering complex projects within Agile frameworks. Ability to meet tight deadlines and negotiate in high-pressure environments. Strong facilitation and influencing skills. Excellent written, verbal, and presentation communication skills. Ability to cope with rapid business growth and high-pressure situations. Motivated, tenacious, and proactive in achieving results. Diligent, dependable, and possessing strong integrity. Experience: Demonstrable experience in technical business analysis. Experience in front-office trading environments, particularly commodities like energy or gas. Exposure to derivatives products, especially options, is highly regarded. Familiarity with Agile delivery methodologies. Education: Degree (or equivalent experience) in a numerate subject. Job Title: Derivatives Business Analyst Location: London, UK Job Type: Contract
Apr 30, 2025
Full time
The Business Analyst will join a respected IT team that provides analytical tools to a derivatives trading desk. This role involves analyzing business requirements and collaborating with developers to test and release solutions. The analyst will engage with stakeholders at all levels, including C-suite executives within front-office trading, to ensure effective communication and negotiation. Objectives: Analyze business requirements and work with developers to test and release solutions. Engage with stakeholders at all levels, including C-suite executives, within front-office trading. Join a respected IT team that delivers analytic tools to a derivatives trading desk. Contribute to a team with a strong relationship with business stakeholders, built on years of successful delivery. Participate in continuous change delivery with multiple releases per week. Key Responsibilities: Collaborate with derivatives traders and IT to define requirements, propose solutions, broker decisions, and achieve consensus. Work with developers to deliver requirements and support user acceptance testing (UAT). Provide third-line support to traders. Ensure IT solutions are delivering revenue and manage stakeholder expectations. Identify improvements and recommend solutions to stakeholders. Skills & Competencies: Technical Skills: Proficiency in Python (or other programming languages) and SQL. Experience with derivatives (Ideally options) Energy experience Ability to work with large and complex data sets. Comfortable interfacing with mathematical models. Experience with ETRM systems and understanding of the trade lifecycle is highly valued. Soft Skills: Self-starter with the ability to work independently. Team player capable of achieving results through collaborative initiatives. Ability to understand complex business issues and specify IT solutions. Proven experience in coordinating and delivering complex projects within Agile frameworks. Ability to meet tight deadlines and negotiate in high-pressure environments. Strong facilitation and influencing skills. Excellent written, verbal, and presentation communication skills. Ability to cope with rapid business growth and high-pressure situations. Motivated, tenacious, and proactive in achieving results. Diligent, dependable, and possessing strong integrity. Experience: Demonstrable experience in technical business analysis. Experience in front-office trading environments, particularly commodities like energy or gas. Exposure to derivatives products, especially options, is highly regarded. Familiarity with Agile delivery methodologies. Education: Degree (or equivalent experience) in a numerate subject. Job Title: Derivatives Business Analyst Location: London, UK Job Type: Contract
The purpose of this role is to define, design, develop and deploy Risk Reporting and manage the GRC tool for the whole CRO function. As part of the reporting activity, the role will define and conduct in-depth analysis on all Pay.UK risk data, to make an informed conclusion and to deliver risk reporting to all directorates & Pay.UK senior risk committees and Board. The role will also involve owning and managing change, access requests and training for the internal GRC tool. Key Accountabilities Design and maintain bespoke GRC system training and manuals for the business, as well as owning and coordinating the delivery of training. Manage and oversee all functionality change requests for the Risk & Compliance modules within the GRC tool. This includes prioritising, scheduling, reporting, co-ordinating with key stakeholders and producing communications. Manage the development and implementation of test plans, to ensure the quality and accuracy of system changes. Own role-based access management of the Risk & Compliance modules within the GRC tool, including managing ad hoc access requests and quarterly Pay.UK wide access reviews. GRC system 'super-user' and expert, to provide 1st Line and 2nd Line user support for the Risk & Compliance modules within the GRC tool. Guide wider business stakeholders in the creation and implementation of risk management reports and dashboards for both internal and external consumption. Utilise dashboards to perform in depth data analysis to identify trends, patterns and insights, involving assisting the business to identify risk and control relationships to highlight control gaps and interdependencies across directorates. Support the wider Pay.UK organisation and the risk & compliance function with the implementation and embedding of the operational risk processes, in line with regulatory requirements and industry best practice. Develop quantitative risk analysis techniques to highlight uncertainty in a measurable way and input into decision making. Skills, Experience & Qualifications Educated to degree level in a relevant subject, or hold an equivalent risk related professional qualification - Institute of Risk Management or similar professional body. Experience in operational risk in either a first or second line of defence capacity (2LoD preferable). Previous experience of a GRC Tool or other such systems. Proficient in using visualization tools such as Power BI. Experienced analyst who can draw conclusions/key messages from large amounts of data. An ability to apply technical knowledge in a practical and balanced manner. Motivated and skilled in offering constructive and professional encouragement to others. Ability to plan and manage own workload in a demanding environment. At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input. About Us Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis. From Bacs to Faster Payments and cheques - we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient. Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2023, the UK's retail payment systems processed 11.4 billion transactions worth £9.3 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 10.2 million switches since its launch in 2013. Every day, people and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering the best-in-class payment infrastructure and standards for the benefit of consumers and businesses nationwide. Benefits & Additional Information 12% Non-contributory pension Discretionary annual bonus 30 days annual leave (excluding bank holidays) Employee assistance programme Cycle to Work Scheme Season ticket loan Annual fitness subsidy of up to £500 per annum Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week) Please note: Some of our benefits are only available to colleagues upon successful completion of the probationary period.
Apr 30, 2025
Full time
The purpose of this role is to define, design, develop and deploy Risk Reporting and manage the GRC tool for the whole CRO function. As part of the reporting activity, the role will define and conduct in-depth analysis on all Pay.UK risk data, to make an informed conclusion and to deliver risk reporting to all directorates & Pay.UK senior risk committees and Board. The role will also involve owning and managing change, access requests and training for the internal GRC tool. Key Accountabilities Design and maintain bespoke GRC system training and manuals for the business, as well as owning and coordinating the delivery of training. Manage and oversee all functionality change requests for the Risk & Compliance modules within the GRC tool. This includes prioritising, scheduling, reporting, co-ordinating with key stakeholders and producing communications. Manage the development and implementation of test plans, to ensure the quality and accuracy of system changes. Own role-based access management of the Risk & Compliance modules within the GRC tool, including managing ad hoc access requests and quarterly Pay.UK wide access reviews. GRC system 'super-user' and expert, to provide 1st Line and 2nd Line user support for the Risk & Compliance modules within the GRC tool. Guide wider business stakeholders in the creation and implementation of risk management reports and dashboards for both internal and external consumption. Utilise dashboards to perform in depth data analysis to identify trends, patterns and insights, involving assisting the business to identify risk and control relationships to highlight control gaps and interdependencies across directorates. Support the wider Pay.UK organisation and the risk & compliance function with the implementation and embedding of the operational risk processes, in line with regulatory requirements and industry best practice. Develop quantitative risk analysis techniques to highlight uncertainty in a measurable way and input into decision making. Skills, Experience & Qualifications Educated to degree level in a relevant subject, or hold an equivalent risk related professional qualification - Institute of Risk Management or similar professional body. Experience in operational risk in either a first or second line of defence capacity (2LoD preferable). Previous experience of a GRC Tool or other such systems. Proficient in using visualization tools such as Power BI. Experienced analyst who can draw conclusions/key messages from large amounts of data. An ability to apply technical knowledge in a practical and balanced manner. Motivated and skilled in offering constructive and professional encouragement to others. Ability to plan and manage own workload in a demanding environment. At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input. About Us Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis. From Bacs to Faster Payments and cheques - we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient. Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2023, the UK's retail payment systems processed 11.4 billion transactions worth £9.3 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 10.2 million switches since its launch in 2013. Every day, people and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering the best-in-class payment infrastructure and standards for the benefit of consumers and businesses nationwide. Benefits & Additional Information 12% Non-contributory pension Discretionary annual bonus 30 days annual leave (excluding bank holidays) Employee assistance programme Cycle to Work Scheme Season ticket loan Annual fitness subsidy of up to £500 per annum Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week) Please note: Some of our benefits are only available to colleagues upon successful completion of the probationary period.
Exposure Management - Technical Analyst: Aggregations and Energy/Renewables Location: Gloucester or Liverpool The Vacancy Exposure Management - Technical Analyst - Aggregations and Energy/Renewables Pro Insurance currently has multiple positions available within our expanding Underwriting Support department. We are looking for experienced Technicians or Analysts to join our Exposure Management team in Aggregations and our Energy/Renewables team. The roles involve sourcing, interpreting, extracting, and analysing information from various types of documentation, and manipulating data into client-specific formats. Pro operates a hybrid working policy, with time split between home and our Gloucester or Liverpool office. Responsibilities Analysis, interpretation, and manipulation of data, principally being schedules of values. Using websites and internet searches to enhance or verify provided information, e.g., improving address accuracy. Examination and interpretation of policy documents to extract appropriate data. Creation and maintenance of data within client systems, e.g., application of policy terms and conditions. Use of client modelling software (e.g., RiskLink and TouchStone) to upload cleansed files and run natural catastrophe models. Quality assurance of cleansed or modelled files. Communicating regularly with clients professionally. Ensuring compliance with client quality standards and turnaround times to meet service level agreements. Resolving or escalating queries to management or clients as appropriate. Skills and Experience Knowledge of the insurance industry and understanding of business classes, particularly Energy and/or Renewables. Ability to deliver accurate information with strong attention to detail. Experience in exposure management or aggregation processes is advantageous but not essential. Proficiency in Microsoft Excel, including working with formulas. Excellent time management, flexibility, and strong organisational skills to meet client requirements. Ability to work well in a team and build relationships with colleagues and clients. Excellent written and verbal communication skills. A conscientious, positive, and enthusiastic approach to work, maintaining good relationships with colleagues and clients. Willingness to learn and work across multiple client teams. A basic understanding of operational management. By submitting your personal data to Pro Insurance and using our website, you consent to the processing of your data as described in our HR applicant privacy policy. For further information, please refer to our Data Protection Policy, available upon request from . The Company Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries. We work with clients to improve their business processes, minimize operating overheads, and implement controls to meet new regulations, delivering tailored solutions. Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham, and central London. We also have offices in the United States, Cologne, Unna (Germany), and Argentina. We operate a hybrid working model, allowing work from home and in-office. We provide expert support in underwriting, claims management, financial and technical accounting, and risk and auditing, utilizing the best technology and a proactive approach.
Apr 30, 2025
Full time
Exposure Management - Technical Analyst: Aggregations and Energy/Renewables Location: Gloucester or Liverpool The Vacancy Exposure Management - Technical Analyst - Aggregations and Energy/Renewables Pro Insurance currently has multiple positions available within our expanding Underwriting Support department. We are looking for experienced Technicians or Analysts to join our Exposure Management team in Aggregations and our Energy/Renewables team. The roles involve sourcing, interpreting, extracting, and analysing information from various types of documentation, and manipulating data into client-specific formats. Pro operates a hybrid working policy, with time split between home and our Gloucester or Liverpool office. Responsibilities Analysis, interpretation, and manipulation of data, principally being schedules of values. Using websites and internet searches to enhance or verify provided information, e.g., improving address accuracy. Examination and interpretation of policy documents to extract appropriate data. Creation and maintenance of data within client systems, e.g., application of policy terms and conditions. Use of client modelling software (e.g., RiskLink and TouchStone) to upload cleansed files and run natural catastrophe models. Quality assurance of cleansed or modelled files. Communicating regularly with clients professionally. Ensuring compliance with client quality standards and turnaround times to meet service level agreements. Resolving or escalating queries to management or clients as appropriate. Skills and Experience Knowledge of the insurance industry and understanding of business classes, particularly Energy and/or Renewables. Ability to deliver accurate information with strong attention to detail. Experience in exposure management or aggregation processes is advantageous but not essential. Proficiency in Microsoft Excel, including working with formulas. Excellent time management, flexibility, and strong organisational skills to meet client requirements. Ability to work well in a team and build relationships with colleagues and clients. Excellent written and verbal communication skills. A conscientious, positive, and enthusiastic approach to work, maintaining good relationships with colleagues and clients. Willingness to learn and work across multiple client teams. A basic understanding of operational management. By submitting your personal data to Pro Insurance and using our website, you consent to the processing of your data as described in our HR applicant privacy policy. For further information, please refer to our Data Protection Policy, available upon request from . The Company Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries. We work with clients to improve their business processes, minimize operating overheads, and implement controls to meet new regulations, delivering tailored solutions. Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham, and central London. We also have offices in the United States, Cologne, Unna (Germany), and Argentina. We operate a hybrid working model, allowing work from home and in-office. We provide expert support in underwriting, claims management, financial and technical accounting, and risk and auditing, utilizing the best technology and a proactive approach.
Exposure Management - Technical Analyst: Aggregations and Energy/Renewables Location: Gloucester or Liverpool The Vacancy Exposure Management - Technical Analyst - Aggregations and Energy/Renewables Pro Insurance currently has multiple positions available within our expanding Underwriting Support department. We are looking for experienced Technicians or Analysts to join our Exposure Management team in Aggregations and our Energy/Renewables team. The roles involve sourcing, interpreting, extracting, and analysing information from various types of documentation, and manipulating data into client-specific formats. Pro operates a hybrid working policy, with time split between home and our Gloucester or Liverpool office. Responsibilities Analysis, interpretation, and manipulation of data, principally being schedules of values. Using websites and internet searches to enhance or verify provided information, e.g., improving address accuracy. Examination and interpretation of policy documents to extract appropriate data. Creation and maintenance of data within client systems, e.g., application of policy terms and conditions. Use of client modelling software (e.g., RiskLink and TouchStone) to upload cleansed files and run natural catastrophe models. Quality assurance of cleansed or modelled files. Communicating regularly with clients professionally. Ensuring compliance with client quality standards and turnaround times to meet service level agreements. Resolving or escalating queries to management or clients as appropriate. Skills and Experience Knowledge of the insurance industry and understanding of business classes, particularly Energy and/or Renewables. Ability to deliver accurate information with strong attention to detail. Experience in exposure management or aggregation processes is advantageous but not essential. Proficiency in Microsoft Excel, including working with formulas. Excellent time management, flexibility, and strong organisational skills to meet client requirements. Ability to work well in a team and build relationships with colleagues and clients. Excellent written and verbal communication skills. A conscientious, positive, and enthusiastic approach to work, maintaining good relationships with colleagues and clients. Willingness to learn and work across multiple client teams. A basic understanding of operational management. By submitting your personal data to Pro Insurance and using our website, you consent to the processing of your data as described in our HR applicant privacy policy. For further information, please refer to our Data Protection Policy, available upon request from . The Company Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries. We work with clients to improve their business processes, minimize operating overheads, and implement controls to meet new regulations, delivering tailored solutions. Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham, and central London. We also have offices in the United States, Cologne, Unna (Germany), and Argentina. We operate a hybrid working model, allowing work from home and in-office. We provide expert support in underwriting, claims management, financial and technical accounting, and risk and auditing, utilizing the best technology and a proactive approach.
Apr 30, 2025
Full time
Exposure Management - Technical Analyst: Aggregations and Energy/Renewables Location: Gloucester or Liverpool The Vacancy Exposure Management - Technical Analyst - Aggregations and Energy/Renewables Pro Insurance currently has multiple positions available within our expanding Underwriting Support department. We are looking for experienced Technicians or Analysts to join our Exposure Management team in Aggregations and our Energy/Renewables team. The roles involve sourcing, interpreting, extracting, and analysing information from various types of documentation, and manipulating data into client-specific formats. Pro operates a hybrid working policy, with time split between home and our Gloucester or Liverpool office. Responsibilities Analysis, interpretation, and manipulation of data, principally being schedules of values. Using websites and internet searches to enhance or verify provided information, e.g., improving address accuracy. Examination and interpretation of policy documents to extract appropriate data. Creation and maintenance of data within client systems, e.g., application of policy terms and conditions. Use of client modelling software (e.g., RiskLink and TouchStone) to upload cleansed files and run natural catastrophe models. Quality assurance of cleansed or modelled files. Communicating regularly with clients professionally. Ensuring compliance with client quality standards and turnaround times to meet service level agreements. Resolving or escalating queries to management or clients as appropriate. Skills and Experience Knowledge of the insurance industry and understanding of business classes, particularly Energy and/or Renewables. Ability to deliver accurate information with strong attention to detail. Experience in exposure management or aggregation processes is advantageous but not essential. Proficiency in Microsoft Excel, including working with formulas. Excellent time management, flexibility, and strong organisational skills to meet client requirements. Ability to work well in a team and build relationships with colleagues and clients. Excellent written and verbal communication skills. A conscientious, positive, and enthusiastic approach to work, maintaining good relationships with colleagues and clients. Willingness to learn and work across multiple client teams. A basic understanding of operational management. By submitting your personal data to Pro Insurance and using our website, you consent to the processing of your data as described in our HR applicant privacy policy. For further information, please refer to our Data Protection Policy, available upon request from . The Company Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries. We work with clients to improve their business processes, minimize operating overheads, and implement controls to meet new regulations, delivering tailored solutions. Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham, and central London. We also have offices in the United States, Cologne, Unna (Germany), and Argentina. We operate a hybrid working model, allowing work from home and in-office. We provide expert support in underwriting, claims management, financial and technical accounting, and risk and auditing, utilizing the best technology and a proactive approach.
Job Description: Cyber Threat Analyst Roles and Responsibilities Tier 2 Analyst You must hold a UK passport only due to the security clearance; we can only accept single national status (2nd passport holders, OCI & ILR candidates can't be accepted) and you must have been in the UK for the last 5 years. This role is based onsite in DXC Erskine, Newcastle, Corsham & Farnborough and it covers a rotational 24x7 shift pattern. MUST have at least 6 months working experience in SIEM technologies. Job Description The Tier 2 Cyber Security Analyst is a mid-Tier position within the Cyber Threat Analysis Centre (CTAC), responsible for advancing the initial work conducted by Tier 1 Analysts and providing more in-depth analysis of potential threats to the organization. This role is crucial in the escalated investigation, triage, and response to cyber incidents while supporting the development and training of Tier 1 Analysts. The Tier 2 Analyst works closely with senior and junior analysts to ensure a seamless SOC operation and acts as a bridge between foundational and advanced threat detection and response functions. Responsibilities: Conduct escalated triage and analysis on security events identified by Tier 1 Analysts, determining threat severity and advising on initial response actions. Apply expertise in SIEM solutions utilizing Kusto Query Language (KQL), to perform log analysis, event correlation, and thorough documentation of security incidents. Identify and escalate critical threats to Tier 3 Analysts with detailed analysis for further action, ensuring rapid response and adherence to service Tier objectives (SLOs). Investigate potential security incidents by conducting deeper analysis on correlated events and identifying patterns or anomalies that may indicate suspicious or malicious activity. Use OSINT (Open-Source Intelligence) to enrich contextual data and enhance detection capabilities, contributing to a proactive stance on emerging threats. Monitor the threat landscape and document findings on evolving threat vectors, sharing relevant insights with CTAC teams to enhance overall situational awareness. Follow established incident response playbooks, providing feedback for enhancements and suggesting updates to streamline CTAC processes and improve threat response times. Coordinate with Tier 3 Analysts and management to refine detection and response workflows, contributing to continuous SOC maturity. Collaborate with Tier 3 Analysts on tuning SIEM and detection tools to reduce false positives and improve alert fidelity, submitting tuning requests and testing configurations when necessary. Identify gaps in current detection content and work with Senior Analysts to develop and validate new detection rules and use cases tailored to the organization's threat profile. Act as a mentor to Tier 1 Analysts, offering guidance on triage and analysis techniques and facilitating on-the-job training to elevate their technical skills and operational efficiency. Assist in training sessions and knowledge-sharing activities, providing feedback on areas for growth and contributing to a supportive learning environment within the SOC. Knowledge and Skills Understands advanced networking concepts, including IP addressing, basic network protocols, and how traffic flows within a network. Advanced knowledge of Windows and Linux operating environments, including standard commands, file systems, and user authentication mechanisms. Competence in using SIEM solutions (e.g., ArcSight, Azure Sentinel) for monitoring and log analysis; some exposure to additional analysis tools such as basic XDR platforms. Able to demonstrate proficient knowledge using Kusto Query Language (KQL) to search and filter logs effectively. Familiar with open-source intelligence (OSINT) techniques to aid in identifying potential threats and gathering information. Able to communicate clearly and efficiently with team members and stakeholders, both internally and externally, under direction from senior analysts. Can communicate simple technical issues to non-technical individuals in a clear and understandable way. Able to create concise, structured reports that outline findings from preliminary investigations and daily monitoring activities. Able to manage personal workload effectively to ensure timely completion of assigned tasks within the SOC. Willing to collaborate with team members, accepting guidance and learning from more experienced analysts. Shows initiative in learning new technologies and techniques, leveraging internal resources and training to grow professionally. Able to function efficiently during high-pressure situations, following procedures to ensure consistent performance in incident management. Education and Professional Experience University Degree/Diploma in Cyber Security or Equivalent experience. Other IT certifications or experience such as CISSP, COMPTIA CySA+, GCIA, GCIH (Desirable). IT certifications such as CASP or ITIL. Experience in a SOC or SOC equivalent. SC / DV clearance. Other Requirements Full Driving Licence. Fluent in written and spoken English.
Apr 30, 2025
Full time
Job Description: Cyber Threat Analyst Roles and Responsibilities Tier 2 Analyst You must hold a UK passport only due to the security clearance; we can only accept single national status (2nd passport holders, OCI & ILR candidates can't be accepted) and you must have been in the UK for the last 5 years. This role is based onsite in DXC Erskine, Newcastle, Corsham & Farnborough and it covers a rotational 24x7 shift pattern. MUST have at least 6 months working experience in SIEM technologies. Job Description The Tier 2 Cyber Security Analyst is a mid-Tier position within the Cyber Threat Analysis Centre (CTAC), responsible for advancing the initial work conducted by Tier 1 Analysts and providing more in-depth analysis of potential threats to the organization. This role is crucial in the escalated investigation, triage, and response to cyber incidents while supporting the development and training of Tier 1 Analysts. The Tier 2 Analyst works closely with senior and junior analysts to ensure a seamless SOC operation and acts as a bridge between foundational and advanced threat detection and response functions. Responsibilities: Conduct escalated triage and analysis on security events identified by Tier 1 Analysts, determining threat severity and advising on initial response actions. Apply expertise in SIEM solutions utilizing Kusto Query Language (KQL), to perform log analysis, event correlation, and thorough documentation of security incidents. Identify and escalate critical threats to Tier 3 Analysts with detailed analysis for further action, ensuring rapid response and adherence to service Tier objectives (SLOs). Investigate potential security incidents by conducting deeper analysis on correlated events and identifying patterns or anomalies that may indicate suspicious or malicious activity. Use OSINT (Open-Source Intelligence) to enrich contextual data and enhance detection capabilities, contributing to a proactive stance on emerging threats. Monitor the threat landscape and document findings on evolving threat vectors, sharing relevant insights with CTAC teams to enhance overall situational awareness. Follow established incident response playbooks, providing feedback for enhancements and suggesting updates to streamline CTAC processes and improve threat response times. Coordinate with Tier 3 Analysts and management to refine detection and response workflows, contributing to continuous SOC maturity. Collaborate with Tier 3 Analysts on tuning SIEM and detection tools to reduce false positives and improve alert fidelity, submitting tuning requests and testing configurations when necessary. Identify gaps in current detection content and work with Senior Analysts to develop and validate new detection rules and use cases tailored to the organization's threat profile. Act as a mentor to Tier 1 Analysts, offering guidance on triage and analysis techniques and facilitating on-the-job training to elevate their technical skills and operational efficiency. Assist in training sessions and knowledge-sharing activities, providing feedback on areas for growth and contributing to a supportive learning environment within the SOC. Knowledge and Skills Understands advanced networking concepts, including IP addressing, basic network protocols, and how traffic flows within a network. Advanced knowledge of Windows and Linux operating environments, including standard commands, file systems, and user authentication mechanisms. Competence in using SIEM solutions (e.g., ArcSight, Azure Sentinel) for monitoring and log analysis; some exposure to additional analysis tools such as basic XDR platforms. Able to demonstrate proficient knowledge using Kusto Query Language (KQL) to search and filter logs effectively. Familiar with open-source intelligence (OSINT) techniques to aid in identifying potential threats and gathering information. Able to communicate clearly and efficiently with team members and stakeholders, both internally and externally, under direction from senior analysts. Can communicate simple technical issues to non-technical individuals in a clear and understandable way. Able to create concise, structured reports that outline findings from preliminary investigations and daily monitoring activities. Able to manage personal workload effectively to ensure timely completion of assigned tasks within the SOC. Willing to collaborate with team members, accepting guidance and learning from more experienced analysts. Shows initiative in learning new technologies and techniques, leveraging internal resources and training to grow professionally. Able to function efficiently during high-pressure situations, following procedures to ensure consistent performance in incident management. Education and Professional Experience University Degree/Diploma in Cyber Security or Equivalent experience. Other IT certifications or experience such as CISSP, COMPTIA CySA+, GCIA, GCIH (Desirable). IT certifications such as CASP or ITIL. Experience in a SOC or SOC equivalent. SC / DV clearance. Other Requirements Full Driving Licence. Fluent in written and spoken English.
About Twinstake Twinstake is the leading institutional staking provider which combines unparalleled knowledge and experience in the institutional market with deep crypto expertise and cutting-edge technology. We stand out in: Compliance and Risk Mitigation Non-custodial Solution Enhanced Reporting and Data Optimised Performance Premier Service About the role We are seeking a Senior Analyst to join our data team. As part of this role, you'll work closely with data engineers, analysts and key business stakeholders. You'll be responsible for building and owning data models, researching and analysing developments in the blockchain staking industry, and delivering actionable insights to stakeholders across the organisation. The ideal candidate possesses strong SQL proficiency, experience with Python, dbt, and data modelling, as well as experience or a strong interest in blockchain technology. Twinstake utilises a modern data stack including Airbyte, Airflow, Snowflake, dbt and Quicksight. What you will contribute: Data Modelling: Building scalable data models to transform complex datasets into actionable insights, using advanced SQL skills Blockchain Expertise: Using your knowledge of blockchain technology, particularly staking and rewards, to create metrics and monitor performance Business Intelligence: Developing clear, impactful dashboards with modern analytics tools to meet both technical and business needs Promoting Best Practices: Driving excellence in analytics engineering through code reviews, testing, documentation, and observability Staying Informed: Keeping up with emerging crypto protocols and technologies to ensure we remain at the forefront of innovation What you bring: Proven experience as an analyst with a portfolio of impactful applications Expertise in SQL, Python and dbt Experience using OLAP systems and data warehouses Proficiency building dashboards in BI tools Background in mathematics, statistics, or engineering with strong problem-solving skills Experience in the crypto industry, with a deep understanding of blockchain technology and staking mechanisms Excellent communication skills, with the ability to collaborate effectively across teams in a fast-paced environment What makes you stand out: Deep expertise in blockchain data analytics, particularly around staking, restaking, MEV, and validator rewards A proven track record of architecting scalable and efficient data modelling strategies across an organisation Experience in creating semantic layers for consistent and intuitive data access for stakeholders What we offer: Exposure to cutting-edge cryptocurrency and blockchain technologies Opportunities for internal growth and professional development Competitive compensation, benefits, and perks Flexible remote working arrangements
Apr 30, 2025
Full time
About Twinstake Twinstake is the leading institutional staking provider which combines unparalleled knowledge and experience in the institutional market with deep crypto expertise and cutting-edge technology. We stand out in: Compliance and Risk Mitigation Non-custodial Solution Enhanced Reporting and Data Optimised Performance Premier Service About the role We are seeking a Senior Analyst to join our data team. As part of this role, you'll work closely with data engineers, analysts and key business stakeholders. You'll be responsible for building and owning data models, researching and analysing developments in the blockchain staking industry, and delivering actionable insights to stakeholders across the organisation. The ideal candidate possesses strong SQL proficiency, experience with Python, dbt, and data modelling, as well as experience or a strong interest in blockchain technology. Twinstake utilises a modern data stack including Airbyte, Airflow, Snowflake, dbt and Quicksight. What you will contribute: Data Modelling: Building scalable data models to transform complex datasets into actionable insights, using advanced SQL skills Blockchain Expertise: Using your knowledge of blockchain technology, particularly staking and rewards, to create metrics and monitor performance Business Intelligence: Developing clear, impactful dashboards with modern analytics tools to meet both technical and business needs Promoting Best Practices: Driving excellence in analytics engineering through code reviews, testing, documentation, and observability Staying Informed: Keeping up with emerging crypto protocols and technologies to ensure we remain at the forefront of innovation What you bring: Proven experience as an analyst with a portfolio of impactful applications Expertise in SQL, Python and dbt Experience using OLAP systems and data warehouses Proficiency building dashboards in BI tools Background in mathematics, statistics, or engineering with strong problem-solving skills Experience in the crypto industry, with a deep understanding of blockchain technology and staking mechanisms Excellent communication skills, with the ability to collaborate effectively across teams in a fast-paced environment What makes you stand out: Deep expertise in blockchain data analytics, particularly around staking, restaking, MEV, and validator rewards A proven track record of architecting scalable and efficient data modelling strategies across an organisation Experience in creating semantic layers for consistent and intuitive data access for stakeholders What we offer: Exposure to cutting-edge cryptocurrency and blockchain technologies Opportunities for internal growth and professional development Competitive compensation, benefits, and perks Flexible remote working arrangements
Retail Business Services (RBS) supports Amazon's Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. Our solutions ensure that information in Amazon's catalog is complete, correct and, comprehensive enough to give Amazon customers a great shopping experience every time. That's where you can help. We believe in "Work Hard. Have Fun. Make History" value by having a focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues. We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution. Work/Life Balance RBS Tech team puts a high value on work-life harmony. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and we encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring, detailed and constructive code reviews. We have casual coffee chats with Principal & Senior Engineers from RBS tech where you could have technical conversations around your work, technical challenges, suggestions, ideas and proposals and also seek advice and discuss about things outside work, like, life in general, your family, hobbies etc. We provide trainings to the employees through online learning platforms such as O'Reilly and also encourage them to take up AWS/ML certifications. Key job responsibilities We are looking for a sharp, experienced Business Analyst(BA) with a diverse skillset and background. As a BA, you will work directly with our business stakeholders to understand their processes, gather and document requirements, and identify solutions to address their needs. Using data analytics technologies and best practices, you will play a key part in translating business requirements into functional specifications and collaborating with technical teams to build scalable systems. You will be responsible for uncovering root causes, trends, and patterns that impact the business, leveraging dashboards and visualizations to provide insights. You will thrive in an agile, fast-paced environment, tackling unstructured and ambiguous problems on highly visible projects and initiatives. You will work with teams to understand key business problems/process to create BRD and build reports that enable product owners to answer those questions quickly and accurately. You will work with cross-functional leaders to understand their process and data needs and partner with them to build data solutions. About the team Retail Business Services (RBS) supports Amazon's Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. BASIC QUALIFICATIONS - 4+ years of tax, finance or a related analytical field experience - 3+ years of business or financial analysis experience - Experience making business recommendations and influencing stakeholders - Experience on defining requirements, creating business requirement document, understanding business process and using data and metrics to draw business insights - Proficiency in SQL, ETL management, Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualisation tools such as Tableau experience PREFERRED QUALIFICATIONS - MBA or Master's degree in Computer Science, Engineering, Statistics, Mathematics or related field - Extensive experience in a data engineer or BIE role with a technology company. - Experience with statistical modelling / machine learning. - Coding proficiency in at least one modern programming language (Python, Ruby, Java, etc) - High attention to detail and proven ability to manage multiple, competing priorities simultaneously. - Ability to work in a fast-paced environment where continuous innovation is desired. - History of teamwork and willingness to roll up one's sleeves to get the job done. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Apr 30, 2025
Full time
Retail Business Services (RBS) supports Amazon's Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. Our solutions ensure that information in Amazon's catalog is complete, correct and, comprehensive enough to give Amazon customers a great shopping experience every time. That's where you can help. We believe in "Work Hard. Have Fun. Make History" value by having a focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues. We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution. Work/Life Balance RBS Tech team puts a high value on work-life harmony. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and we encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring, detailed and constructive code reviews. We have casual coffee chats with Principal & Senior Engineers from RBS tech where you could have technical conversations around your work, technical challenges, suggestions, ideas and proposals and also seek advice and discuss about things outside work, like, life in general, your family, hobbies etc. We provide trainings to the employees through online learning platforms such as O'Reilly and also encourage them to take up AWS/ML certifications. Key job responsibilities We are looking for a sharp, experienced Business Analyst(BA) with a diverse skillset and background. As a BA, you will work directly with our business stakeholders to understand their processes, gather and document requirements, and identify solutions to address their needs. Using data analytics technologies and best practices, you will play a key part in translating business requirements into functional specifications and collaborating with technical teams to build scalable systems. You will be responsible for uncovering root causes, trends, and patterns that impact the business, leveraging dashboards and visualizations to provide insights. You will thrive in an agile, fast-paced environment, tackling unstructured and ambiguous problems on highly visible projects and initiatives. You will work with teams to understand key business problems/process to create BRD and build reports that enable product owners to answer those questions quickly and accurately. You will work with cross-functional leaders to understand their process and data needs and partner with them to build data solutions. About the team Retail Business Services (RBS) supports Amazon's Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. BASIC QUALIFICATIONS - 4+ years of tax, finance or a related analytical field experience - 3+ years of business or financial analysis experience - Experience making business recommendations and influencing stakeholders - Experience on defining requirements, creating business requirement document, understanding business process and using data and metrics to draw business insights - Proficiency in SQL, ETL management, Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualisation tools such as Tableau experience PREFERRED QUALIFICATIONS - MBA or Master's degree in Computer Science, Engineering, Statistics, Mathematics or related field - Extensive experience in a data engineer or BIE role with a technology company. - Experience with statistical modelling / machine learning. - Coding proficiency in at least one modern programming language (Python, Ruby, Java, etc) - High attention to detail and proven ability to manage multiple, competing priorities simultaneously. - Ability to work in a fast-paced environment where continuous innovation is desired. - History of teamwork and willingness to roll up one's sleeves to get the job done. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
About Grimshaw: At Grimshaw, we believe that diverse perspectives fuel innovation and creativity. We're a global architectural practice committed to designing sustainable and impactful spaces that enrich communities. We're also passionate about building a team that reflects the world around us. We value collaboration, continuous learning, and creating an inclusive environment where everyone can thrive. The Role: Join our dynamic IT team as a Business Systems Specialist and play a crucial role in shaping the digital backbone of our practice. You'll be the go-to expert for our core business systems, empowering project teams and departments to work efficiently and effectively. Your work will directly contribute to streamlining our workflows and ensuring we stay at the forefront of technological advancement. What You'll Do: Expert Knowledge: Supporting and evolving systems (Project Management solution, Intranet, Digital image library, Finance system) and become the expert colleagues rely on. Drive Process Improvement: Analyse existing workflows, identify opportunities for optimisation, and collaborate with teams to implement innovative solutions. Educate and Empower: Develop and deliver engaging training materials (including videos!) to enhance staff knowledge and adoption of our systems. Collaborate and Connect: Work closely with IT and Business Systems colleagues, external vendors, and project teams to ensure seamless system integration and data integrity. Innovate and Evolve: Stay ahead of the curve by researching new technologies and recommending solutions that enhance our workflows and efficiency. Champion Data Integrity and Security: Maintain accurate records, ensure data protection compliance, and uphold our commitment to security. Contribute to a Collaborative Culture: Share your expertise through weekly updates and contribute to a positive and supportive team environment. Onboarding and Offboarding: Facilitate the smooth transition of new starters and leavers. What You'll Bring: Min 2 years solid hands-on proven experience as a Data Analyst (or similar analytical role), with expertise in data reporting, analysis, and visualisation techniques. Proficiency in tools such as Excel, Microsoft Report Builder, SharePoint, and data visualisation platforms. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Attention to detail and a commitment to maintaining data integrity and accuracy. Experience with CMap, Business Central Dynamics and other AEC platforms would be an advantage. Proficient in training staff with new and existing systems, confident enforcing compliance and new regulations. Key Characteristics: Logical thinking and problem-solving skills. Excellent analytical and investigatory capability. Precise reporting and presentation skills. Confident learning new software. Ability to work independently and proactively. Previous experience developing, managing systems. Excellent verbal, written, organisational and time management. Proven track record in analytical assessment and gap analysis. Why Grimshaw? Inclusive Culture: We celebrate diversity and are committed to creating a workplace where everyone feels valued and respected. Meaningful Work: You'll contribute to projects that shape communities and make a positive impact on the world. Professional Development: We invest in your growth and provide opportunities for continuous learning. Collaborative Environment: You'll work alongside talented and passionate colleagues. Flexible Work Arrangements: We understand the importance of work-life balance and offer flexible options. Join Us! If you're a passionate and driven individual who wants to make a real difference, we encourage you to apply. We're committed to building a diverse and inclusive team, and we welcome applications from all backgrounds. We are offering a salary of £45,000 + benefits for the role.
Apr 30, 2025
Full time
About Grimshaw: At Grimshaw, we believe that diverse perspectives fuel innovation and creativity. We're a global architectural practice committed to designing sustainable and impactful spaces that enrich communities. We're also passionate about building a team that reflects the world around us. We value collaboration, continuous learning, and creating an inclusive environment where everyone can thrive. The Role: Join our dynamic IT team as a Business Systems Specialist and play a crucial role in shaping the digital backbone of our practice. You'll be the go-to expert for our core business systems, empowering project teams and departments to work efficiently and effectively. Your work will directly contribute to streamlining our workflows and ensuring we stay at the forefront of technological advancement. What You'll Do: Expert Knowledge: Supporting and evolving systems (Project Management solution, Intranet, Digital image library, Finance system) and become the expert colleagues rely on. Drive Process Improvement: Analyse existing workflows, identify opportunities for optimisation, and collaborate with teams to implement innovative solutions. Educate and Empower: Develop and deliver engaging training materials (including videos!) to enhance staff knowledge and adoption of our systems. Collaborate and Connect: Work closely with IT and Business Systems colleagues, external vendors, and project teams to ensure seamless system integration and data integrity. Innovate and Evolve: Stay ahead of the curve by researching new technologies and recommending solutions that enhance our workflows and efficiency. Champion Data Integrity and Security: Maintain accurate records, ensure data protection compliance, and uphold our commitment to security. Contribute to a Collaborative Culture: Share your expertise through weekly updates and contribute to a positive and supportive team environment. Onboarding and Offboarding: Facilitate the smooth transition of new starters and leavers. What You'll Bring: Min 2 years solid hands-on proven experience as a Data Analyst (or similar analytical role), with expertise in data reporting, analysis, and visualisation techniques. Proficiency in tools such as Excel, Microsoft Report Builder, SharePoint, and data visualisation platforms. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Attention to detail and a commitment to maintaining data integrity and accuracy. Experience with CMap, Business Central Dynamics and other AEC platforms would be an advantage. Proficient in training staff with new and existing systems, confident enforcing compliance and new regulations. Key Characteristics: Logical thinking and problem-solving skills. Excellent analytical and investigatory capability. Precise reporting and presentation skills. Confident learning new software. Ability to work independently and proactively. Previous experience developing, managing systems. Excellent verbal, written, organisational and time management. Proven track record in analytical assessment and gap analysis. Why Grimshaw? Inclusive Culture: We celebrate diversity and are committed to creating a workplace where everyone feels valued and respected. Meaningful Work: You'll contribute to projects that shape communities and make a positive impact on the world. Professional Development: We invest in your growth and provide opportunities for continuous learning. Collaborative Environment: You'll work alongside talented and passionate colleagues. Flexible Work Arrangements: We understand the importance of work-life balance and offer flexible options. Join Us! If you're a passionate and driven individual who wants to make a real difference, we encourage you to apply. We're committed to building a diverse and inclusive team, and we welcome applications from all backgrounds. We are offering a salary of £45,000 + benefits for the role.
Amazon is a place where data drives most of our decision-making. The Analytics, Operations & Programs (AOP) team is looking for a dynamic data engineer who can be innovative, a strong problem solver, and can lead the implementation of the analytical data infrastructure that will guide decision-making. As a Data Engineer, you will think like an entrepreneur, constantly innovating and driving positive change, while consistently delivering mind-boggling results. You're a leader who uses both quantitative and qualitative methods to get things done and someone who wonders 'What if?' and seeks out the solution. This position offers exceptional opportunities to grow both technical and non-technical skills, allowing you to make a significant difference in our business by inventing, enhancing, and building world-class systems, delivering results, and working on exciting and challenging projects. As a Data Engineer, you are responsible for analyzing large amounts of business data, solving real-world problems, and developing metrics and business cases that will enable us to continually delight our customers worldwide. This is done by leveraging data from various platforms such as Jira, Portal, and Salesforce. You will work with a team of Product Managers, Software Engineers, and Business Intelligence Engineers to automate and scale the analysis and make the data more actionable to manage business at scale. You will own many large datasets and implement new data pipelines that feed into or from critical data systems at Amazon. You must be able to prioritize and work well in an environment with competing demands. Successful candidates will bring strong technical abilities combined with a passion for delivering results for customers, both internal and external. This role requires a high degree of ownership and a drive to solve some of the most challenging data and analytic problems in retail. Candidates must have a demonstrated ability to manage large-scale data modeling projects, identify requirements and tools, and build data warehousing solutions that are explainable and scalable. In addition to technical skills, a successful candidate will possess strong written and verbal communication skills and a high intellectual curiosity with the ability to learn new concepts, frameworks, and technologies rapidly as changes arise. Key Job Responsibilities Design, implement and support an analytical data infrastructure Manage AWS resources including EC2, EMR, S3, Glue, Redshift, etc. Interface with other technology teams to extract, transform, and load data from a wide variety of data sources using SQL and AWS big data technologies Explore and learn the latest AWS technologies to provide new capabilities and increase efficiency Collaborate with Data Scientists and Business Intelligence Engineers (BIEs) to recognize and help adopt best practices in reporting and analysis Help continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers Maintain internal reporting platforms/tools including troubleshooting and development. Interact with internal users to establish and clarify requirements in order to develop report specifications. Work with Engineering partners to help shape and implement the development of BI infrastructure including Data Warehousing, reporting, and analytics platforms. Contribute to the development of the BI tools, skills, culture, and impact. Write advanced SQL queries and Python code to develop solutions A day in the life of this role requires you to live at the intersection of data, software, and analytics. We leverage a comprehensive suite of AWS technologies, with key tools including S3, Redshift, DynamoDB, Lambda, API's, and Glue. You will drive the development process from design to release, managing data ingestion from heterogeneous data sources, with automated data quality checks. You will create scalable data models for effective data processing, storage, retrieval, and archiving. Using scripting for automation and tool development, you will ensure that solutions are scalable, reusable, and maintainable, providing infrastructure for self-serve analytics and science use cases while using industry best practices in building CI/CD pipelines. About the Team The AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, reducing repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, and SA marketplaces. AOP is responsible for providing visibility on operations performance and implementing programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, analysts, and scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities, and building advanced analytics capabilities. We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams. Minimum Requirements: 1+ years of data engineering experience Experience with data modeling, warehousing, and building ETL pipelines Experience with one or more query languages (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala) Experience with one or more scripting languages (e.g., Python, KornShell) Experience with big data technologies such as: Hadoop, Hive, Spark, EMR Experience with any ETL tool like Informatica, ODI, SSIS, BODI, Datastage, etc. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Apr 30, 2025
Full time
Amazon is a place where data drives most of our decision-making. The Analytics, Operations & Programs (AOP) team is looking for a dynamic data engineer who can be innovative, a strong problem solver, and can lead the implementation of the analytical data infrastructure that will guide decision-making. As a Data Engineer, you will think like an entrepreneur, constantly innovating and driving positive change, while consistently delivering mind-boggling results. You're a leader who uses both quantitative and qualitative methods to get things done and someone who wonders 'What if?' and seeks out the solution. This position offers exceptional opportunities to grow both technical and non-technical skills, allowing you to make a significant difference in our business by inventing, enhancing, and building world-class systems, delivering results, and working on exciting and challenging projects. As a Data Engineer, you are responsible for analyzing large amounts of business data, solving real-world problems, and developing metrics and business cases that will enable us to continually delight our customers worldwide. This is done by leveraging data from various platforms such as Jira, Portal, and Salesforce. You will work with a team of Product Managers, Software Engineers, and Business Intelligence Engineers to automate and scale the analysis and make the data more actionable to manage business at scale. You will own many large datasets and implement new data pipelines that feed into or from critical data systems at Amazon. You must be able to prioritize and work well in an environment with competing demands. Successful candidates will bring strong technical abilities combined with a passion for delivering results for customers, both internal and external. This role requires a high degree of ownership and a drive to solve some of the most challenging data and analytic problems in retail. Candidates must have a demonstrated ability to manage large-scale data modeling projects, identify requirements and tools, and build data warehousing solutions that are explainable and scalable. In addition to technical skills, a successful candidate will possess strong written and verbal communication skills and a high intellectual curiosity with the ability to learn new concepts, frameworks, and technologies rapidly as changes arise. Key Job Responsibilities Design, implement and support an analytical data infrastructure Manage AWS resources including EC2, EMR, S3, Glue, Redshift, etc. Interface with other technology teams to extract, transform, and load data from a wide variety of data sources using SQL and AWS big data technologies Explore and learn the latest AWS technologies to provide new capabilities and increase efficiency Collaborate with Data Scientists and Business Intelligence Engineers (BIEs) to recognize and help adopt best practices in reporting and analysis Help continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers Maintain internal reporting platforms/tools including troubleshooting and development. Interact with internal users to establish and clarify requirements in order to develop report specifications. Work with Engineering partners to help shape and implement the development of BI infrastructure including Data Warehousing, reporting, and analytics platforms. Contribute to the development of the BI tools, skills, culture, and impact. Write advanced SQL queries and Python code to develop solutions A day in the life of this role requires you to live at the intersection of data, software, and analytics. We leverage a comprehensive suite of AWS technologies, with key tools including S3, Redshift, DynamoDB, Lambda, API's, and Glue. You will drive the development process from design to release, managing data ingestion from heterogeneous data sources, with automated data quality checks. You will create scalable data models for effective data processing, storage, retrieval, and archiving. Using scripting for automation and tool development, you will ensure that solutions are scalable, reusable, and maintainable, providing infrastructure for self-serve analytics and science use cases while using industry best practices in building CI/CD pipelines. About the Team The AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, reducing repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, and SA marketplaces. AOP is responsible for providing visibility on operations performance and implementing programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, analysts, and scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities, and building advanced analytics capabilities. We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams. Minimum Requirements: 1+ years of data engineering experience Experience with data modeling, warehousing, and building ETL pipelines Experience with one or more query languages (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala) Experience with one or more scripting languages (e.g., Python, KornShell) Experience with big data technologies such as: Hadoop, Hive, Spark, EMR Experience with any ETL tool like Informatica, ODI, SSIS, BODI, Datastage, etc. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
